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NetGuardian V16/M16 G2

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1. Analogs 1 SERVER ROOM md VG y O a Oooooo Provisioning On Set System User Profiles Ethernet o r4 ES Phone List Notifications Alarms Controls Analogs On Clear Qual Time Qual Type 2 WEST SIDE DOOR 3 RECTIFIER 4 MICROWAVE 33 10 2 Howto Send SNMP Traps 1 Click on the SNMP button in the Provisioning menu Enter the SNMP GET and SNMP SET community strings for your network then click Save The typical SNMP SET and GET community strings for network devices is public As an added security measure we ve made our default dps public SNMP Global Settings Get Community dps public Set Community dps public Read and Write Access SNM Pv2c only Save 2 Click on the Notifications button in the Provisioning menu You can setup as many as 8 different notifications Begin the setup wizard by clicking Edit for a notification number In this example we ll setup Notification 4 to send SNMP traps to your alarm master Notification 4 Status Notify on both Alarms and Clears Send Email 9 Send SNMP Li Voice Call TRIP Dialup T Mon 3 At the Notification Setting screen use the drop down box to set what events to use for this notification Now select the Send SNMP Notification button and click Next Notification 1 Status Notify on Alarms only O Send Email Type i9 Send SNMP Voice Call O TRIP Dialup T Mon 34 4 At the SNMP Notific
2. Note the number of the COM port in the example above Now that you know which COM port to use it s time to launch HyperTerminal or other terminal software 12 Click on the Start menu gt select Programs gt Accessories gt Communications gt HyperTerminal Accessories Games Startup Internet Explorer MSN Yi v Outlook Express m Accessibility E lag Communications m Entertainment Q3 Address Book f Calculator EN Command Prompt Metwork Connection a Network Setup Wizard New Connection Wizard 2 Wireless Network Setup Wizard 13 At the Connection Description screen enter a name for this connection You may also select an icon The name and icon do not affect your ability to connect to the unit Connection Description wi Mew Connection Enter a name and choose an icon Far the connection Mame Icon 15 Select the following COM port options Bits per second 115200 Data bits 8 Parity None e Stop bits 1 Flow control None Once connected you will see a blank white HyperTerminal screen Press Enter to activate the configuration menu COM1 Properties 23 Settings Bits per second 115200 Iw Data bits 8 v Parity klore Stop bits 1 Flow control None vi Restore Defaults x 17 The NetGuardian s main menu will appear Type C for C onfig then E for E thernet Conf
3. Control Coto 99 1 4148 Vaue 49 64 Digital sensor 13 Minor Under Ses Digital sensor 13 Minor Over SA AA Digital sensor 13 Major Under ee eS Digital sensor 13 Major Over esas Control 96 Display 12 Digital sensor 13 Sensor not detected __ d pos Value Vaue 99 1 1732 Digitalsensor14MinorUnder 99 1 3 Digitalsensor14MinorOver 99 1 1 34 Digitalsensor14MajorUnder 99 1 35 Digitalsensor14MajorOver 99 1 36 essa UN Control Contra 499 1 4148 vae O 99 1 496 Display Mapping 79 80 oe Digital sensor 15 Minor Under 99 1 Distal sensor 1S Minor Over s9 DigtalsensoriMajrUndr 99 1 3 DigtalsensoribMajrOvr 99 1 4 Display 13 Control Coto 99 1 946 Value o 9 1 1732 Digital sensor 16 Minor Under s9 I 1 38 Digitalsensor16MinorOver 99 1 34 Digitalsensor16MajorUnder 99 1 35 Digitalsensor16MajorOver 99 1 36 Digitalsensor16Sensornotdetected 99 1 I 37 _ Control Coto o 99 1 4148 Value o 99 14 496 Display Mapping 81 Display Points Alarm Point Descipion The internal NVRAM may be damaged Login to the NetGuardian s web The unit is using default conf
4. 16 Media Switcher 17 Back Lights 18 Front Lights OPR RLS MOM View and operate control relays from the Monitor gt Controls menu Control Relay Operation 1 O ID number for the control relay Description __ Description for the NetGuardian s control relay defined in the Provisioning gt Controls menu Status of the control relay Can either be Released or Latched OPR Latch the relay RLS Release the relay MOM Momentarily latch the relay then automatically release the relay The duration of the latch is defined in the Provisioning Controls menu Command 66 12 3 Virtual Controls PGE Only Use the following rules to operate the NEtGuardian s Virtual Controls 1 Select Virtual Controls from the Monitor menu 2 Under the State field you can see the current condition of the Virtual Control 3 To enable the Virtual Control click on the OPR operate button O Virtual Controls Id Description DNP3 Point Map Alarms Derived Alarms Controls Virtual Controls 1 Cutover Analogs 2 Sensors a Monitor gt Virtual Controls Basic Virtual Controls Configuration ID ID number for the Virtual Control Description Description for the NetGuardian s control relay defined in the Provisioning gt Virtual Controls menu State Status of the Virtual Control Can either be Released or Latched Command OPR Latch the Virtual Control 12 4 Analogs The M
5. 1 42 Notification 3Falled 99 1 43 Notification4 Failed 1 99 1 44 gt Notification 5 Failed 1 99 1 45 gt Notification GFalled 1 99 1 46 gt Notification ZFalled 1 99 1 47 Notification8 Failed 1 99 1 48 NIPFald 49 TimedTick 99 1 5 amp 0 Dynamic Memory Full 99 4 51 Unit Reset 99 1 TRIPEror_ 99 1 55 NoDialtone 499 1 5 6 Modem Failed 99 4 57 Contact Closure Communication Failed 99 1 58 Virtual Control Configuration Error 99 1 59 Controls 1 1 99 1 118 Display 2 Undefined 1 99 1 f 1932 PingTargets 99 1 f 33 64 AnalogiMinorUnder 99 1 4 AnalogiMinorOve 99 1 2 Analog 1 Major Under 99 1 3 AnalogiMajorOve Coto 9 1 9416 99 1 o 1732 ke Analog2MinorUnder 9 1 33 Andog2MinrOver 499 1 aA Andog2MajrUndr 1 99 1 J 35 Andog2MaorOver 499 1 36 gt Control 1 S 99 1 4148 Value 49 64 Analog3MinorUnder 99 1 4 gt Andog3MinrOver 99 1 2 Analog3MajorUnder 99 1 3 Analog3MajorOvr 99 1 4 Control 1 1 99
6. Ma LAN 8 TTY Interface 8 1 Configure Serial Port va TTY M16 G2 Only 8 2 Tune 202 Modem M16 G2 Only 8 3 Set DCP Parameters 9 NetGuardian Web Browser 9 1 Logging on to the NetGuardian 9 1 1 Changing the Default Password 9 2 Using RADIUS Authentication Available as of Firmware 5 01 10 NetGuardian Quick Turn Up 10 1 How to Send Email Notifications N JO O O 010 0 A O N C NN mn YO NN NN YM FH A A A A 4 O O oco O N 0 OOOO R O 10 2 How to Send SNMP Traps 10 3 How to Send Call Voice Notifications V16 G2 Only 10 4 How to Send TRIP Notifications V16 G2 Only 11 Provisioning Menu Field Descriptions 11 1 System 11 2 User Profiles 11 3 Ethernet 11 4 Serial Ports M16 G2 Only 11 5 SNMP 11 6 Phone List V16 G2 Only 11 7 Notifications 11 7 1 Notification Settings 11 7 2 Schedule 11 8 Alarms 11 9 Controls 11 10Virtual Controls PGE Only 11 11 09 11 125ensors 11 13Ping Targets 11 145ystem Alarms 11 15limers 11 1 ate and Time 12 Monitoring via the Web Browser 12 1 Alarms 12 2 Controls 12 3 Virtual Controls PGE Only 12 4 Analogs 12 5 Sensors 12 6 Ping Targets 12 7 System Alarms 12 8 Graph 13 Device Access Descriptions 14 Firmware Upgrade 15 Front and Back Panel LED 16 Reference Section 16 1 Display Mapping amp System Alarms 16 2 DNP3 Point List PGE Only 16 3 Voice Notification Flow Chart 16 4
7. Enabled checkbox to access the Control Group and Script fields Order of execution Control 1 LATCHED gt DELAY 5 SECONDS gt Control 1 RELEASED gt DELAY 1 Second Control 12 LATCHED gt DELAY 5 SECONDS gt Control 12 RELEASED gt DELAY 1 Control 4 LATCHED gt DELAY 5 SECONDS gt Control 4 RELEASED gt DELAY 1 Second Control 18 LATCHED gt DELAY 5 SECONDS gt Control 18 RELEASED gt DELAY 1 The NetGuardian can have up to 6 analog channels The 5th and 6th channels are dedicated to monitoring the power input channel is not used if build option was not selected These channels support the entire range of power inputs that the NetGuardian can support Channels 1 4 are user definable Each channel must be individually configured to monitor data Note Only analogs supported by the units hardware will appear in the NetGuardian web browser interface 56 User Analogs Id Enab Description Display Map 1 2 4 4 gt 6 8 1 Room Temperature Details lt lt Record Freq Scaling Thresholds Deadband Actual to Display vu 1 00 On Set Units WDC to 2 00 On Clear Low ref 35 to L 3 00 Qual Time i High ref 35 to JO 4 00 Qual Analog Gauge None E i 2 Humidity Details gt gt ae v Battery Voltage Details gt gt aa 4 Y Details gt gt 5 Y Power InputA D
8. Remote DCP Unit ID Protocol 1 DCPx v Poll delay 1min Time to wait between each poll Os 10min Timeout 4sec 1s 10s DNP3 Settings DNP3 Mode of Operation LAN Primary Serial Disabled Station Address DNP3 Network Port 2101 Protocol Y Configure Primary Serial Port in Serial Port Menu Analogs and Sensors History Get history history csv Get Event Log eventlog csv Erase history and Event Log Voice Description Recording Options Backup Description Recordings vi6g2 voice vc2 Restore Description Recordings Erase Description Recordings Save The Provisioning System menu 40 Global System Settings name for this NetGuardian unit Optional field The location of this NetGuardian unit Optional field Contact telephone number for the person responsible for this NetGuardian unit Optional field DTMF Pass Code Used to login to the unit via telephone to hear alarm notifications Only number entries V16 G2 Only are valid DTMF Record Pass Needed to access rights to record or re record the custom voice alarm detail Only Code V16 G2 Onl number entries are valid Rings Before Pickup V16 G2 Onl Announce Alarms Clears During Call V16 G2 Onl TRIP Unit ID V16 G2 Onl Location Contact Used to change the number of rings before the unit picks up when dialing into it Check this box to receive an audible notification if the alarm state changes during a call The site number to use
9. WebTimeout 1m 30m Maximum dle time allowed before the web interface will automatically logout Timed Tick 0s 60m Os off This is heartbeat function that can be used by masters who don t perform integrity checks Timed Tick Variation used for daily or weekly timed tick Format Day of Week optional Time of Day military times Duration For example Mon 17 10 10min or just 17 10 10min Use this format to toggle Timed tick system alarm at specified time and for specified duration Timed tick alarm will be in Alarm for specified duration at a specified time Save The Provisioning gt Timers menu sec Smin Amir 1505 Osec 63 11 16 Date and Time Date and Time Date Month Oct Day 6 Year 2012 Time Hour 12 Minute 25 PM SetUnit Time Automatic Time Adjustment NTP Enable NTP NTP Server Address or Host Name Time Zone GMT 08 00 Pacific Time Adjust Clock for Daylight Saving Time DST Enable DST SECULI Month Weekday Hour second Sunday 2 7 End D Month Weekday Hour dedica Mov First Sunday 2 AM Save The Provisioning gt Date and Time menu Date J JSettodaysdate S Enter the NTP server s IP address or host name then click Sync NTP Server Address or Host Name Example us pool ntp org Note Make sure to configure DNS before using host name instead of IP address Select
10. 0 0 o Provisioning gt Virtual controls Basic Virtual Controls Configuration ID ID number for the Virtual Control Description User definable description for the NetGuardian s Virtual Relay Enabled Allows user to Enable Disable certain Virtual Controls Control Group Group of Controls that will be included in Virtual Control Script Instructions that the Control Group will follow when Virtual Control is triggered Validate Allows User to check the entered Control Group and Script to ensure that the syntax 15 correct Control Group e All Control Index s need to be followed by a comma except for the last control Example Control 1 124 18 Order of execution Control 1 gt Control 12 gt Control 4 gt Control 18 Script e Available Functions OPR Operate Controls RLS Release Controls DLY x Delay time for x milliseconds e All Script Functions are case sensitive and need to entered in UPPERCASE format Example Control Group 1 12 4 18 Script OPR DLY 5000 RLS DLY 1000 Monitor System User Profiles Ethernet RADIUS Phone List Notifications Alarms lt o lan 55 Virtual Controls Id Description DNP3 Point Map Script Hel 1 Cutover Control Group 1 12 4 18 OPR DLY 9000 RLS DLY 1 000 Script Provisioning gt Virtual Controls Note After naming your Virtual Control in the box provided check the
11. 14 5 9 Analog Alarms The NetGuardian s analog alarm inputs measure continuous ranges of voltage or current Analog alarms are typically used to monitor battery voltage charging current temperature humidity wind speed or other continuously changing conditions The measurement range of the analog channels is 90 to 90 VDC or 4 to 20 mA To configure the analogs for current sensing 4 20mA please review the next section for jumper position You can use analogs 1 through 4 to monitor whatever you like Analogs 5 and 6 are pre configured to monitor Battery A and B Read the following table to see where to connect the analogs nalog Connection ANA1 User definable connects to the 50 ampheno ANA2 User definable connects to the 50 ampheno ANA3 User definable connects to the 50 ampheno ANAA User definable connects to the 50 pin amphenol ANA5 Pre configured to monitor Battery A ANA6 Pre configured to monitor Battery B By default the analog inputs are configured to measure voltage You can switch the analog inputs to measure current by resetting jumpers on the NetGuardian circuit board 5 9 1 Switching Analog Alarms to Current Operation ANALOGS a LI a los ua Q r1 qe Adjustable jumpers on the NetGuardian circuit board By default the analog inputs are configured to measure voltage You can switc
12. Alarm Monitoring Ezine May 10 2005 Call 1 888 393 1060 er DPS Telecom White Paper 5 Steps to Intelligent SNMP Legacy integration eng how to make your current alarm mo ing nt c atible with any SNMP manager r with ut losing time mon r functionality Tt SNMP Pownload White Pape Net Guardian 832A ua 2444 zz gt ame E Turbocharge Your NetGuardian With SNMP v2c The pu ardian 4 0 firm robust message delivery vi NMP INFORM custo mizabl ev and 3 ala arm point grouping plus jr le lot Ge t the full details der pe hos an w you can upgrade to Ne teu ardian pg o Be ad Full Story EC Creative Solution Convert Your LEDs to Contact Closures BEITET egen nique nitoring application that 5 to contact ures ing DPS equ re a end Fe uli s ft ory Ez DPS Telecom Call 1 800 693 0351 Network Alarm Monitoring Fundamentals Alarm Monitoring Where Do You Start pos This White Paper a sa qa ba you E que self s paper vi NOT tel you Ju bed ues Syston nd ng Y vl be fin ery ork is s di ffer e fits t provide She spe io verage you oa 1d may cost more mon Speed od eally need to spen d o Download This White Paper Now A Give It To Me Email ee me pc e and that s a promise We will also send you our 3 ore gt DPS Telecom Your Partners in Net
13. Connector 1 2 Optional 66 block connector pinout for controls Pin 26 poroso trigo eo 13 5 8 Discrete Alarms Dry Contact Contact to Ground NetGuardian case NetGuardian case AAN Alarm d ANN Alarm 1 JV SY OAN Batt Batt Note Make sure that grounds have a common reference this is usually done by tying grounds together Discrete alarm points can connect as a dry contact or a contact to ground This device features 16 discrete alarm inputs also called digital inputs or contact closures Discrete alarms are either active or inactive so they re typically used to monitor on off conditions like power outages equipment failures door alarms and so on The NetGuardian s discrete alarm points are single lead signals referenced to ground The ground side of each alarm point is internally wired to ground so alarm points can connect either as a dry contact or a contact to ground In a dry contact alarm The alarm lead brings a contact to the ground lead activating the alarm In a contact to ground alarm A single wire brings a contact to an external ground activating the alarm You can reverse the polarity of each individual discrete alarm point so that the alarm is activated when the contact is open This is done with a software configuration change
14. Edit gt Ethernet menu allows you to define and configure Ethernet settings Ethernet Settings MAC Address 0 10 81 0 6f 19 Host Name Enable DHCP Unit IP 20616987183 206 169 87 183 Subnet Mask 255 255 255 240 255 255 255 240 Gateway 206 169 87 177 206 169 87 177 DNS Server 1 0 6 6 8 8 8 8 8 DNS Server 2 4444 4 4 4 4 Save The Provisioning gt Ethernet menu Ethernet Settings Used only for web browsing Example If you don t want to remember this NetGuardian s IP address you can type in aname is this field such as NG16 Once you save and reboot the unit you can now browse to it locally by simply typing in NG16 in the address bar Used to turn on Dynamic Host Connection Protocol NOT recommended because the Enable DHCP unit is assigned an IP address from your DHCP server The IP you ve already assigned to the unit becomes inactive Using DHCP means the unit will NOT operate in a T Mon environment X UnitlP IP address ofthe NetGuardian CdS ee network or be forwarded somewhere else on a wide area network An important parameter if you are connected to a wide area network It tells the Gateway NetGuardian which machine is the gateway out of your local network Set to 255 255 255 255 if not using Contact your network administrator for this info DNS Server 1 Primary IP address of the domain name server Set to 255 255 255 255 if not using DNS Server 2 Secondary IP address of the domain name ser
15. IP address and subnet mask back to their original settings Now you re ready to do the rest of your configuration va LAN Plug your LAN cable into the NetGuardian and see Section 9 Logging On to the NetGuardian to continue databasing using the Web Browser 25 8 TTY Interface The TTY interface is the NetGuardian s built in interface for basic configuration From the TTY interface you can e Edit the IPA subnet and gateway e Set DCP info for T Mon polling e Configure primary port e Ping other devices on the network e Set unit back to factory defaults e Debug and troubleshoot For more advanced configuration tools please use the Web Browser Interface For Telnet connect to the IP address at port 2002 to access the configuration menus after initial LAN WAN setup Telnet sessions are established at port 2002 not the standard Telnet port as an added security measure you re using Windows 7 then you ll need to install telnet before you can use the TTY interface To install telnet open up your command line type cmd into the search bar in the Start Menu Select cmd exe to run the command line From the command line type in pkgmgr iu TelnetServer then press enter When the command prompt appears again the installation is complete Menu Shortcut Keys The letters before or enclosed in parentheses are menu shortcut keys Press the shortcut key to access that option Pressing the ESC key wil
16. You can skip the TTY interface by using a LAN crossover cable directly from your PC to the NetGuardian and access its Web Browser See Section 7 2 7 1 via Craft Port using TTY Interface The simplest way to connect to the NetGuardian is over a physical cable connection between your PC s USB port and the unit s USB craft port Note You must be connected wa craft port or Telnet to use the TTY interface Make sure you are using a standard A B USB cable this same cable is commonly used for USB printers to make a USB craft port connection We ll be using HyperTerminal to connect to the unit in the following example however most terminal emulating programs are also compatible USB Craft Port NetGuardian PC with terminal emulator such as HyperTerminal Note The following images display the setup process done in Windows XP The following steps will occur the first time any DPS USB equipment is used on this PC If you ve used a different DPS USB device before and have installed the DPS USB drivers then skip to Step 9 When you first connect the NetGuardian to your PC USB a Found New Hardware message will appear 12 Found New Hardware Ix CDC R5 232 Emulation 1 This wizard helps you install software For DPS RTU If pour hardware came with an installation CD 969 floppy disk insert it now What do pon want the wizard to do C install the software automatically Recommended Insta
17. like major alarm set cleared RTU point set and a lot of granular traps which could imply that more than one trap is sent when a change of state occurs on one point A Generally a single change of state generates a single trap What does point map mean A point map is a single MIB leaf that presents the current status of a 64 alarm point display in an ASCII readable form where represents a clear and an x represents an alarm gt NetGuardian manual talks about control relay outputs How do control these from my SNMP manager A The control relays are operated by issuing the appropriate set commands which are contained in the DPS Telecom MIB How can associate descriptive information with a point for the granular traps A The NetGuardian alarm point descriptions are individually defined using the Web Browser Q My SNMP traps aren t getting through What should try A Try these three steps 1 Make sure that the Trap Address IP address of the SNMP manager is defined If you changed the Trap Address make sure you saved the change to NVRAM and rebooted 2 Make sure all alarm points are configured to send SNMP traps 3 Make sure the NetGuardian and the SNMP manager are both on the network Use the unit s ping command to ping the SNMP manager 91 18 Technical Support DPS Telecom products are backed by our courteous friendly Technical Support representatives who will g
18. send alarm notifications for ping target Notification Devices 11 14 System Alarms See Display Mapping in the Reference Section for a complete description of system alarms System Alarms Pnt Description Display Map Silence 1 2 3 4 5 6 7 8 33 Default configuration i 34 DCP poller inactive E DL e 39 SNMP community error FA 41 Notification 1 failed a 42 Notification 2 failed 43 Notification 3 failed 44 Notification 4 failed The Provisioning gt System Alarms menu Editing System Alarms Pnt Point The system alarm point number Description Non editable description for this System housekeeping Alarm Check this box to choose to silence this alarm Check which notification device s 1 through 8 you want to send alarm Notification Devices PA notifications for that alarm point 62 11 15 Timers The Timers are user definable and allow you to choose the intervals between automatic refreshing of the unit s web browser interface Enter the amount of time in seconds sec or minutes m in the value field and click Save Timers Web Refresh 15 605 How often web browser is refreshed when in monitor mode DCP Poller Timeout 1m 30m 05 off DCP polls must be received within this time interval or the DCP paller inactive alarm will set Ping Cycle 305 3011 Os off Time interval between each ping cycle 0 disables 30 seconds minimum
19. should read between 36 VDC and 72 VDC Note If the voltage does not read between 36 VDC and 72 VDC stop immediately 8 Insert the local fuse into the power fuse slot The power plug can be inserted into the power connector only one way to ensure the correct polarity Note The negative voltage terminal is on the left and the GND terminal is on the right NO OF bh C 9 Verify that the Q LED is lit To confirm that power is correctly connected the front panel status LED will flash RED and GREEN indicating that the firmware is booting up 5 3 LAN Connection To connect the unit to LAN insert a standard RJ45 Ethernet cable into the 10 100BaseT Ethernet port on the back of the unit If the LAN connection is OK the LNK LED will light SOLID GREEN 5 4 Serial Connection M16 G2 Only The NetGuardian M16 G2 has 3 build options for it s serial dialup port You can order your port as a Yost RS 232 RS 485 202 modem or 4 wire 202 RJ45 The serial port is located on the back panel where it is labeled Primary Serial port build options Yost RS 232 RJ45 Connector RS 485 RJ45 Connector 8 RTS Request to Send 8 TX Transmit 7 DTR Data Terminal Ready T NIC Not Connected 6 RX Receive 6 TXD Transmit Data 5 GND Ground 5 GND Ground 4 GND Ground 4 GND Ground _3 RXD Receive Data NS RX Receive 5 4 CTS Clear to Send 1 TX Transmit 4 Wi
20. the web interface to the NetGuardian s non volatile memor initialize Sets the unit s configuration to factory default values Opens the NetGuardian s event log in Notepad or another plain text editor Deletes the NetGuardian s event log history Reboot Reboots the NetGuardian 73 14 Firmware Upgrade To access the Firmware Load screen click on the Provisioning gt System menu At the bottom of this screen click the Restore Configuration link located in the System Controls section Logout admin aa Welcome Product Name NG V16 C16 G2 v1 04 0113 Build Date Oct 4 2012 12 02 53 Stack Version v5 31 To upload firmware click on Upload on the top right corner of the web interface At the Firmware Load screen simply browse for the firmware update you ve downloaded from www dpstele com and click Load DPS Telecom Upload config firmware web or bundle Browse Upload Browse for downloaded firmware upgrade 74 15 Front and Back Panel LED Front panel LEDs Description LED Status Flashing Red oolid Red Standing alarm acknowledged Error M16 Flashing Red System error Only 62 Only Playing Voice Voice Mode Transmitting data through the Modem Data Mode Flashing Red Receiving DTMF commands Voice Mode Receiving data through the Modem Data Mode Solid Green Pow
21. when communicating over dialup to T Mon DCP Responder Settings For use with T Mon DCP Unit ID Protocol User definable ID number for the target unit DCP Address and desired protocol DCP LAN Enter the DCP port for the target unit UDP TCP port and desired protocol Contact Closure Echo Settings V16 G2 Only order to use contact closure echoes Enter the IP Address of the target unit You can find this IP in the ethernet settings of Remote Unit IP LAN the target device The LAN Port will specify the communication line that will be used Port Protocol to talk to the unit The Protocol will define the format that data will be sent and V16 G2 Only received The LAN Port should match the DCP Unit s LAN Port located in the DCP Responder section above The Protocol should match the device you are polling Remote DCP Unit ID Enter the DCP Unit ID of the device you want to monitor This should match the DCP Protocol Unit ID located in the DCP Responder section above The Protocol will define the V16 G2 Only format that data will be sent and received Poll delay How often the NetGuardian will poll the DCP Responder unit The poll delay is the V16 G2 Only interval of time between polls How long the NetGuardian will wait to receive an alarm before it times out If the Timeout E V16 G2 Only NetGuardian is unable to communicate with the responder unit and times out three times in a row a system alarm will become e
22. your time zone from the drop down menu Adjust Clock for Daylight Savings Time DST Check this box to have the NetGuardian V16 G2 observe Daylight Savings StartDay Select the month weekday and time when Daylight Savings will begin EndDay Select the month weekday and time when Daylight Savings will end 64 12 Monitoring via the Web Browser 12 1 Alarms This selection provides the status of the base alarms by indicating if an alarm has been triggered Under the State column the status will appear in red if an alarm has been activated The status will be displayed in green when the alarm condition is not present wr DPS Telecom NetGuardian Voice 16 G2 Network Monitoring Solutions i rc ORE Logout admin Monitor Alarms Controls Ansionc Total Time in 3 Id Description Display Map State Alarm State Ping Targets 1 Front Door System Alarms 2 Side Door Graph DIESE 3 Back Door Clear 4 Rectifier User Profiles 5 ACPower Gi EE 6 Media Converter RADIUS 7 Microwave Transmitter 8 Router 1 Clear Phone List Notifications 9 Router2 Clear Alarms 10 Switch 1 Controls 11 Switch 15454 ren 12 Water Leak Clear Sensors 13 Beacon Light Ping Targets ar System Alarms ES rmt Cle A 15 Side Light Clear Date Time 16 Back Door Tuesday April 09 2013 11 57 35 2013 DPS Telecom Click on Alarms in the Monitor menu to see if any base alarms have been triggered ID Alarm ID number OOO Sta
23. 0 20 ANSIW 115200 8 N 1 Ml Now you re ready to do the rest of your configuration va LAN Plug the NetGuardian into your LAN and see the Logging On to the NetGuardian section to continue databasing using the Web Browser 7 2 Via LAN LAN Crossover Cable Connection through Ethernet port To connect to the NetGuardian via LAN all you need is the unit s IP address Default IP address is 192 168 1 100 If you DON T have LAN but DO have physical access to the NetGuardian connect using a LAN crossover cable NOTE Newer PCs should be able to use a standard straight through LAN cable and handle the crossover for you To do this you will temporarily change your PC s IP address and subnet mask to match the NetGuardian s factory default IP settings Follow these steps Get a LAN crossover cable and plug it directly into the NetGuardian s LAN port Look up your PC s current IP address and subnet mask and write this information down Reset your PC s IP address to 192 168 1 200 Contact your IT department if you are unsure how to do this Reset your PC s subnet mask to 255 255 0 0 You may have to reboot your PC to apply your changes am x qo Once the IP address and subnet mask of your computer coincide with the unit you can access the unit via a Telnet session or va Web browser by using the unit s default IP address of 192 168 1 100 6 Provision the NetGuardian with the appropriate information then change your computer s
24. 1 S 916 gt Value 989 1 1732 Analog4MinorUnder 3 Analog4MinorOve 99 1 34 Analog 4 Major 4 35 Analog4MajorOve 1 36 gt Control 9 4 4148 Vau 4964 Display 5 Display 6 Power A Minor Under 499 1 4 PowerAMinorOver 99 1 2 Power A Major Under 99 1 3 PowerAMajorOver 4 Cot 916 Vae 1 1 99 1 1732 PowerB Minor Under 499 1 33 PowerBMinorOver 9 1 34 PowerB Major Under 499 1 J 35 Power B Major Over PowerB Major Qver 1 5 _ Value SSS cS aaa EIE Digitalsensor1MinorOver 1 99 4 2 Digital sensor 1 Major Under 99 1 13 Digital sensor1Majorover 1 99 1 4 iste Sasa ars iiss Control Control 99 1 946 Vaue Z 9 1 1782 DigtasensorzMiorUnder 99 I 1 a Digitalsensor2MinorOver 99 1 34 Digitalsensor2MajorUnder 99 1 3 Digitalsensor2MajorOver 99 1 36 JW Control Coto 499 1 4148 Valle 99 1 496 Display Mapping 77 78 Display Description Address Point Digital sensor 3 Minor Under e 1 1 Digital sensor 3 Minor Over 99 1 2 Digital sensor 3 Major Under 99 1 83 Digital senso
25. 14 3 3 3 3 3 3 4 4 Control Relatys 1 2 17 42 19 44 FUSE 20 NA 10 cojo en co Amphenol connector pinout ALM 1 ALM 2 ALM 3 ALM 4 ALM 5 ALM 6 ALM 7 ALM 8 ALM 9 ALM 10 ALM 11 ALM 12 ALM 13 ALM 14 ALM 15 ALM 16 CT1NC CT1CO CT2NC FACO ANA1 ANA2 ANA3 ANA4 GND 5 7 Optional 66 Block Connector The unit is also available with an optional 66 Block Connector for connecting discrete alarms analog alarms and control relays Pinout and wire color coding are shown Corresponding 50 Pin Wire color 66 Block Connector wire stripe Connection Pair Pin WHTIBLU ALM 1 26 i BLU WHT GND 1 1 4 WHT ORG ALM 2 27 s E ORG WHT GND 2 2 GRN WHT GND 3 3 rios WHT BRN ALM 4 29 om BRN WHT GND 4 4 cm mmm oo WHT GRY ALM 5 5 30 mam mam EN GRY WHT GND 5 5 Eo m mn RED ORG ALM 7 7 32 E Do ORG RED GND 7 7 Eu eu RE RED GRN ALM 8 8 33 oe m GRN RED GND 8 8 A nm dm BRN RED GND 9 9 e m GRY RED GND 10 10 iC ALM 12 37 ee ORG BLK GND 12 e 12 ENE oo GRN BLK GND 13 13 BRN BLK GND 14 14 os BLK GRY ALM 15 40 GRY BLK GND 15 18 15 gt sm YEL BLU ALM 16 16 41 od Me fe BLU YEL GND 16 16 usi iul YELIORG CTRL1NC 17 42 ORG YEL CTRL 1 NO z timer YEL GRN CTRL 1 CO 18 43 Me Wes GRN YEL CTRL 2 18 o Mem
26. 2 6 Ping Targets 69 Ping Targets can be viewed by going to Monitor gt Ping Targets Here you can view the state either Clear or Alarm for each of your configured Ping Targets Up to 32 ping targets may be configured Ping Targets Id 1 10 11 12 12 7 System Alarms Description Display Map Cisco Router Ethernet Switch 1 Ethernet Switch 2 Ethernet Switch 2 Router 2 Media Converter Microwave Transmitter Cisco 15454 Calix Modem PEX Proxy Serwer View the status of Ping Targets from the Monitor gt Ping Targets menu System alarms are not editable housekeeping alarms that are programmed into NetGuardian The Monitor gt System Alarms screen provides the status of the system alarms by indicating if an alarm has been triggered Under the State column the status will appear in red if an alarm has been activated The status will be displayed in green when the alarm condition is not present See Display Mapping in the Reference Section for a complete description of system alarms System Alarms Pnt 33 34 39 41 42 43 Description Display Map Default configuration DCP poller inactive SNMP community error Notification 1 failed Notification 2 failed Notification 3 failed Notification 4 failed View the status of System Alarms from the Monitor gt System Alarms menu 70 12 8 Graph The Graph section of the monitor menu lets you build a graph of past sensor measurement
27. 682 1 2 3 3 because the object identifier of dosRTU is 1 3 6 1 4 1 2682 1 4 the Control Grid 3 the Display 3 dpsRTU2 1 3 6 1 4 1 2682 1 2 Ident DisplayGrid ControlGrid NVRamGrid bru 1 2 3 4 5 DisplayEntry 1 NVRamSection 1 AlarmEntry 1 See Table 14 1 A Tbl B1 O OV Traps Tbl B2 1 Identity points 2 DisplayGrid points Ident points _OV_vTraps 1 3 6 1 4 1 2682 1 2 1 DisplayEntry 1 3 6 1 4 1 2682 1 2 0 Manufacturer 1 1 3 6 1 4 1 2682 1 2 2 1 PointSet 20 Model 2 PointClr 21 Firmware Version 3 Address 2 SumPSet 101 DateTime 4 Display 3 SumP Clr 102 ResyncReq 5 DispDesc 4 103 5 ComFailed 103 Must be set to 1 to perform the 57 ComRestored 014 resync request which will resend TRAPs P0001Set 10001 through or any standing alarm P0064Set 10064 P0001 Clr 20001 through P0064CIr 20064 _OV_vTraps 0 1 3 6 1 4 1 2682 1 4 6 1 3 Control Grid points ControlGrid 1 3 6 1 4 1 2682 1 2 3 Port int Tbl B5 5 AlarmEntry points 1 3 6 4 1 2682 1 2 5 1 1 2 For specific alarm points see Table B6 1 2 3 5 6 16 5 SNMP Granular Trap Packets The tables below provide a list of the information contained in the SNMP Trap packets sent by the NetGuardian SNMP Trap managers can use one of two methods to get alarm inform
28. Fri_ Sat Notification Time 1 12 wh 0 vIminlam to 11 59 Time Bar EE gt 11 SEE ora 34 PE SEEN Ix RE 2 SA 2vho vmin v to 11 59 min 6 If you chose to test the notification you will see the popup below Click OK to test a voice notification NOTE This test only means that your notification settings are correct but you still need to assign the notification to an alarm point DPS Telecom Notifications Sensors 1 Disabled System Alarms 7 Now you will associate this notification to an alarm nds b log etc You have 8 notificati system ase analog C ou have 8 notification sm ER devices available to use In the image below you might Disabled HL H Disabled assign Notification Device 1 to Alarm 1 This means that you would receive an email notification when an alarm for SERVER ROOM occurs Remember that Notification 2 2 Telecom 1 in the Notifications menu is the same as N1 on the T alarms page vum Analogs Sensors System Alarms Mti 5 Alarms Id Description Display Map 1 SERVER ROOM On Set On Clear Qual Time Qual Type 2 WESTSIDE DOOR Advanced a jajaja S RECTIFIER Advanced gt gt a Controls 4 MICROWAVE Advanced gt gt i
29. Interface Browser Support Protocols SNMP Support Note 1 7 Hx 17 0 W x 6 6 D 19 or 23 Rack 2 25 1 02 kg 48V DC 36 to 72 VDC Optional 24VDC Optional 12VDC 200mA 48VDC 3 4 Amp GMT optional 5VDC 1 2VDC or 24VDC Alarm Sp eaker 5 Front Panel LEDs 6 Back Panel LEDs LCD Dis play 1 0850 Discrete Inputs Control Relays 1 RJ45 10 100B aseT Ethernet 1 RJ11 connector for D W sensor network 1 Serial port RS232 RS485 or 202 M16 G2 only 1 Telco jack V16 G2 only optional 4 10 100 1000 copper Ethemet ports optional 2 1000 Base X SFP Fiber ports Yes Yes IE9 1E10 Firefox DCPx TELNET HTTP HTTPS Email TRIP TAP SNMPv1 SNMPv2c SNMP v3 Valid if hardware option is included Minimum lengths determined with TTL voltage level ala rms Actual distance may vary Current measured atrated voltage with all controls latched and all alarms trigg ered See analog section in manual for detailed analog accura cy break down Mode m Discrete Alarm Inputs Discrete Alarm Length Derived Alarm Analogs Input Range Analog Accuracy Control Outputs Max Voltage Max Current Operating Temp Industrial Operating Temp Storage Temp Operating Humidity MTBF RoHS Orde ring Options D Wire Sensor Support Ping Alarms OS Support 33 6 internal 16 reversible OOOFt 00m per Alarm 16 6 4 user definable 2 for
30. Jure DPS Telecom Your Partners in Network Alarm Monitoring NetGuardian V16 M16 G2 0 E D PK 216V2 D PK M16G1 D PK C16V2 Visit our website at www dpstelecom com for the latest PDF manual and FAQs May 20 2015 D UM 216V2 Firmware Version 1 0S Revision History May 20 2015 December 19 2014 May 9 2014 January 1 2014 October 18 2013 October 16 2013 September 5 2013 May 10 2013 April 29 2013 April 17 2013 April 9 2013 March 29 2013 March 19 2013 December 3 2012 October 12 2012 September 10 2012 February 13 2012 Display Mapping Update Added Virtual Control sections Added relay notification and alpha paging Added Web Timout Added Derived Controls Added Fiber top board build option Created Hybrid V16 M16 combination manual Added SNMP v3 alarm qualification timers and new notification features Added Amphenol pinout information Added SSL encrypted e mail notification option Added alarm state duration timer Added the Contact Closure Echo feature Added Graph feature to the Monitor menu in web browser interface Added RADIUS Voice Description Recording options and additional User Access Rights Merged NetGuardian 16 G2 and Voice 16 G2 manuals Added Ping Targets D Wire sensors and updated Display Mapping Initial Release This document contains proprietary information which is protected by copyright All rights are reserved No part of this document may be photocop
31. Not Detected Sensor 15 Minor Under Minor Over Major Under Major Over Not Detected Sensor 16 Minor Under Minor Over Major Under Major Over Not Detected 2 pu pul pib R R pi R R R R pib R 26 63 21 Point Index amp NON NNN e Bb Du gn Point Index UE 0 Nr Unused Sensor 16 Description Control 1 Control 2 Control 3 Control 4 Control 5 Control 6 Control 7 Control 8 Control 9 Control 10 Control 11 Control 12 Control 13 Control 14 Control 15 Control 16 Control 17 Control 18 Virtual Control 1 Virtual Control 2 Virtual Control 3 Virtual Control 4 Virtual Control 5 Virtual Control 6 Virtual Control 7 Virtual Control 8 2 Description Analog 1 Analog 2 Analog 3 Analog 4 Analog 5 Analog 6 Sensor Sensor 2 Sensor 3 Sensor 4 Sensor 5 Sensor 6 Sensor 7 Sensor 8 Sensor 9 Sensor 10 Sensor 11 Sensor 12 Sensor 13 Sensor 14 Sensor 15 3 Class NO b2 b2 P2 b2 P2 P2 WLW Class UY UY UY UY UY UY UY UY UY UY WW UY O9 0 0 Lo UY UY UY Uy O2 85 86 16 3 Voice Notification Flow Chart Main Menu List Events Acknowledge List Standing Go
32. RANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE In no event will DPS be liable for any special incidental or consequential damages based on breach of warranty breach of contract negligence strict tort or any other legal theory Damages that DPS will not be responsible for include but are not limited to loss of profits loss of savings or revenue loss of use of the product or any associated equipment cost of capital cost of any substitute equipment facilities or services downtime claims of third parties including customers and injury to property The purchaser shall fill out the requested information on the Product Warranty Card and mail the card to DPS This card provides information that helps DPS make product improvements and develop new products For an additional fee DPS may at its option make available by written agreement only an extended warranty providing an additional period of time for the applicability of the standard warranty Technical Support If a purchaser believes that a product is not operating in substantial conformance with DPS published specifications or there appear to be defects in material and workmanship the purchaser should contact our technical support representatives If the problem cannot be corrected over the telephone and the product and problem are covered by the warranty the technical support representative will authorize the return of the product for service and provide shipping in
33. SNMP Manager Functions 33 35 37 38 39 41 43 44 45 45 47 47 50 51 52 54 55 58 60 61 62 63 64 64 65 66 66 68 69 69 70 72 73 74 76 76 82 86 86 16 5 SNMP Granular Trap Packets 17 Frequently Asked Questions 17 1 General FAQs 17 2 SNMP FAQs 18 Technical Support 19 End User License Agreement 87 89 89 90 91 92 1 NetGuardian V16 M16 G2 Overview Compact easy to install right size capacity this device offers a low cost way of effectively monitoring smaller sites Note This manual describes both the NetGuardian V16 G2 and the NetGuardian M16 G2 There is only one difference between these RTUs The V16 has a voice modem for dial out voice alerts while the M16 has an optional serial 202 port instead The NetGuardian V16 G2 is predominately shown throughout this user manual Configuration and setup processes are identical for both the NetGuardian M16 G2 and NetGuardian V16 G2 except where specifically noted Effective easy to install light capacity alarm monitoring The NetGuardian V16 G2 is a compact LAN based light capacity remote telemetry unit This unit is designed for easy installation at small and medium remote sites making it cost effective to deploy alarm monitoring throughout your entire telecom network The NetGuardian V16 G2 features the monitoring capacity plus voice dialing capabilities for flexible notifications Powerful monitoring for smaller sites This telco grade remote i
34. T E x Public on Server03 Sys Z E Shared Documents i O Andrew Erickson s Documents E e My Network Places O 480 G3 Web El 5 Advanced Class 8 O Archive 5 bas detail hon zl To view any subfolders click a plus sign above 7 Select the Driver folder of your NetGuardian Resource Disc Disc CD click The following message will confirm installation of a new USB Communications Port Found New Hardware Wizard ai Completing the Found New Hardware Wizard The wizard has finished installing the software for USB Communications Port Click Finish to close the wizard lt Back f Frisk 8 Click Finish to close the Wizard Now that the driver has been installed a new COM port is being emulated on your PC Before using hyperterminal you must confirm the identity of that new COM port COM1 COM2 COM3 in the Windows Device Manager m pl Eompr Open Explore Search Manage Map Netwark Drive Disconnect Network Drive Create Shortcut Delete Rename Properties 9 Right click the My Computer icon on your desktop then click Manage Computer Management File Action View Window Help Computer Management Local a ASE SILENT System Tools H W Computer Event Viewer El s Disk drives EF Shared Folders DE Display adapters 4 Local Users and Groups H DVD CD ROM drives 48 Performance Logs an
35. TP authentication POP Server IP or Host Name mail server com POP Port Usually Use 110 110 User name user123 Password 606060000 Confirm Password 22008808 Back Save and Next Editing Email Notification Settings Email Notification A SEVEN ot The IP address of your email server Host Name Port Number The port used by your email server to receive emails usually set to 25 Check this box to use SSL encryption Currently this feature has been tested with Gmail To send with Gmail SMTP server do the following e SMTP Server IP or Host Name should be set to smtp gmail com Use SSL e Port number must be set to 465 e SMTP authentication radio button must be selected e User name and password below under How to Authenticate are the user name and password for the Gmail account in use From E mail Address Displays the email address defined in the Edit menu gt System that the NetGuardian will send emails from Not editable from this screen The email address of the person responsible for this NetGuardian who will To E mail Address Pes receive email alarm notifications User name for the account being used Password for the account being used Note If you want to send authenticated emails click the appropriate radio button If you enable POP authentication you will have to enter the relevant authentication information the fields below 48 SNMP Notification Fields Notification 1 SNMP SNMP Tr
36. This field contains the password used with privatisation encryption Fields in the Provisioning gt SNMP settings 11 6 Phone List V16 G2 Only Up to 32 phone numbers can be stored for the NetGuardian V16 G2 to call with alarm information This list is unsorted and should include all phone numbers for those that need to know and or respond to alarms When setting up a voice call notification later you can designate which of these individuals to call about which alarms in your desired order 45 Phone List Slot Enab Description Phone Number 1 Hm Tech 559 454 1600 23 FI Tech2 800 622 3314 Tech3 800 693 0351 The Provisioning Phone List menu 47 11 7 Notifications From the initial Provisioning gt Notifications menu you will see which of the 8 notifications are enabled their server and schedule Click on the Edit link for one of the notifications to begin configuration Once you ve chosen which notification you want to setup check the Enable Notification to turn it on Then choose a notification method either email SNMP voice call or TRIP Dialup T Mon 11 7 1 Notification Settings Email Notification Fields Notification 1 Email SMTP Server IP or Host 1261021883 Name Port Usually Use 25 162 Use SSL From E mail Address Global ngl6g2dpstele net To E mail Address userl23 gmail com How to authenticate O No authentication amp POP before SMTP authentication SM
37. al Sensors support up to D Wire sensors Your NetGuardian powers and communicates with your D Wire sensors va simple RJ 11 connections You can chain your 16 sensors to the D Wire port on the NetGuardian The max cable length depends on the number of sensors daisy chained together The cable lengths and corresponding number of sensors can be seen in the table below 15 4 vyz 3 T Naximum Cable 1 enaths M AA num Cable SHngu IS o Nodes Max ft Nodes Max ft Nodes Max ft Nodes Max ft 800 700 475 350 25 225 200 0 7 Ri DIR ANAIS et 9 150 __ 6 7 8 9 0 1 2 e 22 50 3 3 8 175 32 40 Maximum Cable Lengths N N 1 800 2 2 70 3 475 4 350 _ 2 so 5 25 MEA 30 40 o ka 40 40 Note Some sensors may consume 2 analog channels the combined temp humidity sensor D PK DSNSR 12002 for example Connecting D Wire Sensors Warning Be sure to only usea straight through RJ 11 cable part D PR 901 10A XX pinout below to connect any digital sensor port on the NetGuardian to the In jack on a D Wire sensor Chain additional sensors to the D Wire sensor using the same straight through cables from the Out jack on the previous sensor to the In jack on the next i e Out on sensor 4 to In on sensor 5 Pinout for the NetGuardian and D Wire Sensor RJ 11 jacks The D Wire line of sensors includes temp humidity a
38. ap Server IP 125 10 218 83 Trap Port No Usually Use 162 162 Trap Community dps public Trap Type SNMPw3 SNMPv3 user see SNMP menu User I dpstelecom Editing SNMP notification settings SNMP Notification SNMP Trap Server IP The SNMP trap manager s IP address Trap Port No The SNMP port UDP port set by the SNMP trap manager to receive traps usually set to 162 Community name for SNMP TRAP requests ndicate whether you would like to send SNMP v1 v2c or v8 traps SNMPv3 user The SNMPv3 User Voice Call Notification Fields V16 G2 only Notification 1 Voice Call Id Phone Number to Call Add Phone Numbers Delay 1 Phone List slot I has no number vj 15 2 Phone List slot 2 has no number X Imin 3 Phone Listslot3 has no number Emin 4 Phone List slot 3 has no number v 25min Editing voice call notification settings Voice Call Notification Phone number to call Phone number the NetGuardian will call with incoming alarm information The amount of time that will pass before the NetGuardian will call the next person on the assigned call list Enter s for seconds or m for minutes Example 45s 45 seconds Call all numbers in this list Forces the NetGuardian to call everyone on the assigned call list disabling their ability to acknowledge the alarm and stop phone tree Extended call loop If checked all configured phone numbers will be dialed in the order entered five times or until the al
39. arm is acknowledged 49 TRIP Dialup T Mon Notification Fields V16 G2 only Notification 1 TRIP Dialup T Mon Phone Number 5594541600 TRIP Unit ID 1 click to change Only dial if DCP poller inactive alarm is set Back Save and Next Editing Call notification settings Call Notification T Mon Phone Number Enter the phone number for your T Mon unit Only dial if DCP poller Check this box if you want the NetGuardian to only dial if the DCP poller inactive alarm is set inactive alarm is set Relay Group Notification 2 Relay Group Operation Type 2 Momentary Relay 1 Relay 10 _ Relay 2 Relay 11 Relay 3 Relay 12 Relay 4 Relay 13 Active Relays Relay 5 Relay 14 Relay 6 Relay 15 Relay 7 Relay 16 Relay 8 Relay 17 Relay 9 Relay 18 Back Save and Next Editing Relay Group settings Alpha Pager Notification Determines whether the alarm will cause the relay to stay Latching Operation Type toggled Momentary Active Relays Relays that will be operated on alarm 50 Alpha Pager Notification NetGuardian V16 G2 only Notification 7 Alpha Pager Phone Number 5532617099 PIN 5532628210 Back Save and Next Editing Alpha Pager settings Alpha Pager Notification Phone number to call Phone number to send the notification PO PINS Personal Identification Number for TAP termi
40. ars can be rotated 90 for wall mounting or 180 for other mounting options 19 rack ears 23 rack nd 2 700 5 NetGuardian Back Panel NetGuardian M16 G2 V16 G2 back panel wth Fiber Option 5 1 Fiber Option Build Option NetGuardian V16 M16 with GigE Fiber Top Board If your NetGuardian V 16 M16 was ordered with the GigE Fiber top board 1000Base SFP interface must be used The SFP ports are internally connected to the 4 port switch and device LAN interface Switch 3 4 Amp SFP Fiber Ports Fuse 1000 Base X 10 100 1000 BaseT Switch Fig 6 4 4 Back panel of NetGuardian V16 M16 G2 with fiber 5 2 Power Connection The NetGuardian is powered by two barrier plug power connectors Lock ing RIA power inputs To connect the NetGuardian to a power supply h Use the grounding lug to connect the unit to earth ground The grounding lug is next to the symbol a Insert the eyelet of the earth ground cable between the two bolts on the grounding lug Ground cable not included Insert a battery ground into the power connector plug s right terminal and tighten the screw Insert a battery lead to the plug s left terminal and tighten its screw Insert fuse into the fuse distribution panel Check the power status LED for polarity Measure voltage Connect the black cable onto the ground connector of your Digital Voltage Meter DVM and red cable onto the other connector of your DVM The voltmeter
41. ation 1 Granular traps not necessary to define point descriptions for the NetGuardian OR 87 88 2 The SNMP manager reads the description from the Trap UDP Header 1288 Destination port Length oxBABO Checksum UDP Headers and descriptions 0 Version gt 1 3 6 1 4 1 2682 1 4 EAREN 1 3 6 1 4 1 2682 1 4 4 1 0 1 3 6 1 4 1 2682 1 4 5 1 1 99 1 1 1 Value 1 3 6 1 4 1 2682 1 4 5 1 2 99 1 1 1 1 3 6 1 4 1 2682 1 4 5 1 3 99 1 1 1 1 3 6 1 4 1 2682 1 4 5 1 4 99 1 1 1 1 3 6 1 4 1 2682 1 4 5 1 5 99 1 1 1 1 3 6 1 4 1 2682 1 4 5 1 6 99 1 1 1 Alam SNMP Headers and descriptions 89 17 Frequently Asked Questions Here are answers to some common questions from NetGuardian users The latest FAQs can be found on the NetGuardian support web page http www dpstele com If you have a question about the NetGuardian please call us at 559 454 1600 or e mail us at support dpstele com 17 1 General FAQs How do I telnet to the NetGuardian A You must use Port 2002 to connect to the NetGuardian Configure your Telnet client to connect using TCP IP not Telnet or any other port options For connection information enter the IP address of the NetGuardian and Port 2002 For example to connect to the NetGuardian using the standard Windows Telnet client click Start click Run and type telnet lt NetGuardian IP address gt 2002 How do connect my NetGuardian to the LAN To connect your NetGuard
42. ation fields and click Save to configure the sensor Red The sensor is not detected and configured i e a previous configured sensor is no longer connected Blue The sensor is not supported by the NetGuardian To reconfigure or disable the Sensor ID simply delete any data in this field and click Save The unit will refresh the sensor ID on that channel User definable description for the sensor channel Check which notification device s 1 through 8 you want to send alarm notifications for that alarm point Advanced Sensor Configuration Details gt gt The amount of time in minutes min or seconds s between each recorded sensor value The amount in native units that the channel needs to go above or below a threshold Deadband in order to cause an alarm Qual Time Qualification The length of time that must pass without interruption in order for the condition to be Time considered an Alarm or a Clear Allows you to choose whether you want to apply the Qualification Time to the alarm Set Clear or Both Qual Type Qualification On Set User definable description condition that will appear for the temperature Type alarm on Set Example Alarm On Clear User definable description condition that will appear for the temperature alarm Clear Example Alarm Cleared These settings are set to indicate the severity of the alarm depending on which Thresholds threshold values have been passed Enter values for Majo
43. ation screen you ll enter your network s SNMP settings Enter the IP address of your SNMP Trap Server Enter the Trap Port Number usually 162 and the Trap Community password Click Save and Next Notification 1 SNMP SNMP Trap Server IP Trap Port No Usually Use 0 162 Trap Community Trap Type SNMPv1 SNMPv3 user see SNMP iserto menu 5 At the Schedule screen you ll select the exact days times you want to receive SNMP notifications You can set 2 schedules per notification For example you may want to receive notifications at certain times during the week and at different hours on the weekend Use the check boxes to select the days of the week and select the time from the drop down menus Click Save and Finish To try a test notification click the Test button See next step Notification 1 Schedule Id Mon Wed Thu Fri Sat Notification Time 1 O O 12 v to 11 59 min PM Time eee o Le EMI ph _ 2 99 12vh 0 v to 11 59 min PM Any Time DL S Back Save and Finish gt 6 If you chose to test the email notification you ve just setup you will prompted with a pop Click OK to send test SNMP alarm notification Confirm all your settings by checking your alarm master to see if the SNMP trap was received NOTE This test only means that your notification settings are correct but you still need
44. cannot use configuration software to convert alarm points to TTL edge sensed operation TTL alarm points are a hardware option that must be specified when you order your NetGuardian Ordering TTL points for your NetGuardian does not add to the cost of the unit What you can do with the configuration software is change any alarm point from Normal to Reversed operation Switching to Reversed operation has different effects depending on the kind of input connected to the alarm point If the alarm input generates an active high signal switching to Reversed operation means the NetGuardian will declare an alarm in the absence of the active high signal creating the practical equivalent of an active low alarm e f the alarm input generates an active low signal switching to Reversed operation means the NetGuardian will declare an alarm in the absence of the active low signal creating the practical equivalent of an active high alarm 90 e If the alarm input is normally open switching to Reversed operation converts it to a normally closed alarm point e If the alarm input is normally closed switching to Reversed operation converts it to a normally open alarm point I m unsure if the voltage of my power supply is within the specified range How to I test the voltage Connect the black common lead of a voltmeter to the ground terminal of the battery Connect the red lead of the voltmeter to the batter s VCD terminal The voltmeter should read bet
45. configuration co 00 script to ensure proper configuration 82 System Alarms Display Map 16 2 DNP3 Point List PGE Only Point Index 0 15 Description Discrete Alarms 1 16 Derived Alarms 1 16 Default Configuration DCP Poller Inactive Unused Unused Unused Unused SNMP Community Error Unused Notification 1 Failed Notification 2 Failed Notification 3 Failed Notification 4 Failed Notification 5 Failed Notification 6 Failed Notification 7 Failed Notification 8 Failed NTP Failed Timed Tick Dynamic Memory Full Unit Reset Unused Unused TRIP Error No Dialtone Modem Failed Contact Closure Comm Failed Virtual Control Config Error Unused Analog 1 Minor Under Minor Over Major Under Major Over Not Detected Analog 2 Minor Under Minor Over Major Under Major Over Not Detected Analog 3 Minor Under Minor Over Major Under Major Over Not Detected Analog 4 Minor Under Minor Over Class p p p pb pb p pab p pab p p pb p pb p pb pb 5 R j e je p pi p b pu p pib p b p pi p b pu 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 Major Under Major Over Not Detected Analog 5 Minor Under Minor Over Major Under Major Over Not Detected Analog 6 Minor Under Minor Over Major Under Major Over Not Detected Sensor 1 Minor Under Minor Over Major Under Major Over No
46. d Alerts Fig Human Interface Devices E Device Manager E ES IDE ATA ATAPI controllers Storage El s IEEE 1394 Bus host controllers Hag Removable Storage Imaging devices Disk Defragmenter Xp Keyboard Disk Management 4 0 Mice and other pointing devices ma Services and Applications H l Monitors H E Network adapters lf Ports amp LPT Fe Processors Ed SCSI and RAID controllers e Sound video and game controllers a Storage volumes le System devices H Universal Serial Bus controllers 10 Click Device Manager in the left pane 22 LI Computer ese nee a File Action View 0 ae SS Management eed EF System Tools gi Event Viewer p Shared Folders r EN Users and Groups Removable Storage amp Disk Defragmenter 0 Xm Disk Management H Services and Applications SILENT EE 9 Computer Ea Disk drives H a Display adapters H DVD CD ROM drives 4 fig Human Interface Devices He IDE amp TA ATAPI controllers fap IEEE 1394 Bus host controllers 6 2 Imaging devices El lt Keyboards Mice and other painting devices E Monitors E Be Network adapters E 3 Ports COM amp LPT USB Communications Port COM 3 Processors H Lc SCSI and RAID controllers H Sound video and game controllers H Storage volumes H System devices 2 Universal Serial Bus controllers 11 Expand the Ports COM amp LPT section in the right pane Look for USB Communications Port COMx
47. d Cable D PR 046 10A 06 14 ft Ethernet Cable D PR 923 10B 14 X 2 19 Rack Ears D CS 325 10A 00 Three 3 4 Amp GMT Fuses 2 741 00750 00 NetGuardian M16 G2 V16 G2 Resource CD Pads 2 015 00030 00 2 Two Locking 2 pin Power Connectors 2 820 35102 00 23 Rack Ears D CS 325 10A 01 x 4 Two Standard Rack Screws 1 000 12500 06 x 8 x 4 3 8 Ear Screws Four Metric Rack Screws 2 000 60375 05 2 000 80750 03 Telephone Cable 6 ft V16 G2 Only D PR 045 10A 01 3 1 Optional Shipping Items Available by Request D Wire Temperature Sensor D Wire Temperature Humidity Sensor D PK DSNSR 12001 00001 D PK DSNSR 12002 00002 3 2 Optional NetGuardian Accessories If you would like to order any of these accessories or if you would like more information about them call DPS Telecom at 800 622 3314 EAU Pluggable Back Panel D PK 16P AN The NetGuardian s pluggable back panel allows for screw in barrier plug connections for the NetGuardian s alarms and relays 4 Installation 4 1 Tools Needed To install the NetGuardian you ll need the following tools Phillips No 2 Screwdriver Small Standard No 2 Screwdriver PC with terminal emulator such as HyperTerminal 4 2 Mounting NetGuardian can be flush or rear mounted The NetGuardian mounts in a 19 or 23 rack and can be mounted in the flush mount or rear mount locations as shown in The rack e
48. dditional analogs discretes and more Contact DPS at 1 800 693 0351 for information about available D Wire sensors For details about configuring your sensors though the web interface see the Sensors section of this manual Easily Daisy Chain D Wire sensors Using RJ11 Cables 6 NetGuardian Front Panel NetGuardian M16 G2 V16 G2 Front panel connections LED Status Description Flashing Red Alarm Solid Red Standing alarm acknowledged Flashing Red Flashing Green Data transmitted on PRI Serial Primary Flashing Red Data recieved on PRI Serial Solid Green Power supply OK ower No voltage or power leads reversed Craft Flashing Green Transmitting data over craft port Flashing Red Receiving data over craft port Flashing Green Application is running Status Flashing Red Boot Loader is running Front Panel LED Descriptions 6 1 Craft Port Use the front panel craft port to connect the NetGuardian to a PC for onsite unit configuration To use the craft port connect the included USB download cable from your PC to the craft port 17 18 7 Quick Start How to Connect to the NetGuardian Most NetGuardian users find it easiest to give the unit an IP address subnet and gateway through the front craft port TTY interface to start Once these settings are saved and you reboot the unit you can access it over LAN to do the rest of your databasing via the Web Browser interface Alternative option
49. e Edt View Transfer Du 53 05 Password sse n NetGuardian 03 20 0010 Clonfig P roxy TJelnet Dlebug ef K it Eldit Mjonitor Pling S tats T une Modem Rleset Port ESC T Tune Modem Port 1 4 ESC _ Tune the 202 Modem wth the TTY interface Though no menu options will appear use the following commands to tune the 202 modem Each menu option when chosen will output the character A on screen 1 Minor Adjust DB 2 Minor Adjust DB High Frequency a Frequency O nr Adjust DB Major Adjust DB 8 Median Frequency Average of high and low frequency After selecting an option like 1 in this example for Minor Adjust the DB level the NetGuardian will return a command to inform you the task is completed Each time you hit a number key 1 8 the NetGuardian will a on your screen 8 3 Set DCP Parameters 3 4 5 6 7 Pr I maryPor re Bloot ESC 1 Baud 1200 Stop p RIS Tail 10 ity S top F Lom He ad Da il t U ne ESC U 10n 4 Mark 3 Space 7 CoarseUp 1 FineUp m lius 6 CoarseDown t ipe B aud ri S to Hle ad ns HU ne ESC lt amp Sita niVIre relBoot ESC 70 1 OVER SERTAL U nitID Llisten ESC Setting DCP Parameters 1 Login to the TTY interface and press C onfig gt D CP 2 Set the DCP Address Unit ID 3 Set the DCP listening type toggle through the options Choose over serial over LAN o
50. e spaces between each entry telnet IP address port Example telnet 192 168 1 100 3000 Pot Port number used for reach through to a serial device T oelect TCP or UDP traffic to be passed through to a serial ype device Enable Reach through 11 5 SNMP The Provisioning gt SNMP menu allows you to define and configure the SNMP settings SNMP Global Settings Get Community dps public Set Community dps_public Read and Write Access SNMPv3 SNMPv2c and SNMPv1 SNMPv3 Engine ID 60000a 7a03001081006419 Id SNMPv3 Username Auth Type Auth Pass Priv Type Priv Pass 1 dpstelecom MD5 dpstelecom AES dpstelecom 2 Mo Auth 3 Mo Auth Mo Save SNMP Menu Global Settings Get Community Community name for SNMP requests Set Community Community name for SNMP SET requests This field defines how the NetGuardian unit may be accessed via SNMP This can be set to the following Read and Write e Access Disabled Restricts all access to unit va SNMP Access e SNMPv2c only Allows SNMPv2c access only e SNMPv2c SNMPv1 Only Allows SNMPv1 and SNMPv2c access e SNMPv3 SNMPv2c and SNMPv1 Allows SNMPv3 SNMPv2c and SNMPv1 access ID Te user number designated for a v8 user up to users supported gt Auth Pass This field contains the password used with either MD5 or SHA authentication algorithms Priv Type Determines the privacy type No Privacy DES encryption or AES encryption PrivPass
51. em YEL BRN CTRL 2 NC 18 44 d BRN YEL CTRL 2 NO 19 EE A ee ee YEL GRY FA CO id 45 mu re Mee GRY YEL Fal NO 20 3 VIO BLU a 51 BLU VIO ANA 1 21 on VIO ORG ANA 2 p 47 m ORG VIQ 22 VIO GRN ANA 3 48 OP tional eee GRN VIO ANA 3 23 E vn VIO BRN ANA 4 54 49 ms a BRN VIO ANA 4 24 Lum e ue de VIO GRY GND 25 50 mum nus Ll da GRY VIO GND 25 Optional 66 block connector pinout 12 HHT E on ss om 22 m mmm mmm m mmm mum P a E E m m m mE p LZ Em TDI IIT ETER E fee zur m Eum Gn T man men E een ES LU ED Ea EE ELEN micis EE INE EE LEE E Lu mE EH E LEM LIT B R Eu PE mic ru LL lao Ls men Wire color wire strpe Connection WHT BLU BLLU WHT WHT ORG ORG WHT WHT HGRN GRAMYHT WHT BRA BARA ST VHTIGRY GRYAMIHT RELUI SLU SLURED DAWRED REUOVBRN BRN RED RED GRY GAYHED SLKJELU LKR DRG BLE BLEJGRN GRNIBLK BLAN BRNIBLK GRY BLK YEL BLU CT3NC CTINO CTICO CTAC GTANG CTANO CT13NO ETICO CTi4CO CTT4ANO CT18NO CT1SCO CTTENC CTT18NO CTITNC CTITNO CTTITCO CTIBCO CTTBNC CTT8NO GND GND Corresponding 50 Pin 66 Block
52. er definable lower reference scaling level This scales the information collected by the sensor in mA or VDC to a meaningful unit for the user For example for a temperature sensor the lower input collected by the sensor may be 4mA for a 4 20mA sensor which would correspond to a specific temperature you define in this field User definable upper reference scaling level This scales the information collected by the sensor in mA or VDC to a meaningful unit for the user For example for a temperature sensor the upper input collected by the sensor may be 20mA for a 4 20mA sensor which would correspond to a specific temperature you define in this field These settings are set to indicate the severity of the alarm depending on which threshold values have been passed Enter values for Major Under MjU Minor Under MnU Minor Over MnO and Major Over Select the color coded gauge that best represents your data Selecting None will disable the analog gauge and only a numerical representation of the value will be Record Freq Low Ref Thresholds Analog Gauge Type displayed under Monitor gt Analo 57 58 11 12 Sensors The NetGuardian supports up to 16 daisy chained D Wire sensors wa its D Wire input Sensors connected to the NetGuardian will appear on the NetGuardian s web interface The background color of the ROM field informs the user of the sensor s configuration state Also the NetGuardian s firs
53. er supply OK No voltage or power leads reversed Primary Flashing Green Data transmitted on PRI Serial M16 Only i i Boot Loader is running Front Panel LED Descriptions Back panel LEDs LED Status Deseription gt FA SolidRed Blown Fuse 000000 Power supply OK _ Solid Green Power supply OK PWR A B No voltage or power leads reversed Off 100BT oolid Green LAN connection speed is 100BaseT Of LAN connection speed is 10BaseT Back Panel LED Descriptions 75 Back panel with Fiber Option LEDs mm sme mem Solid Green LAN Connected e Ble Transmit and receive activity over Ethernet port EET EM pM Green LAN connection speed is 100BaseT Of connection speed is 10BaseT Fiber build option only LL Red No SFP detected Of detected connection issues 10 100 1000 BaseT Activity on port detected Switch E Fiber build option only Solid Green Green Link detected prm Red SFP detected no link SFP Fiber 1000Base X Green SFP detected link is up 76 16 Reference Section 16 1 Display Mapping amp System Alarms o Description Por Address Point DiscreteAlams 4 1416 DerivedAlams gg 1 17 32 Default Configuration 1 J 3 DCP Poller Inactive 99 1 a SNMP Community Error 99 1 39 Notification Failed J 99 1 41 Notification 2 Faled 1 99
54. er your password to enter the devices Web Browser Interface In the left frame you will see the Monitor menu blue and Edit menu green The Monitor menu links are used to view the current status of alarms The Edit menu is used to change the unit s configuration settings All the software configuration will occur in the Edit menu The following sections provide detailed information regarding these functions Hot Tip The max number of users allowed to simultaneously access the NetGuardian via the Web is 1 29 9 1 1 Changing the Default Password The password can be configured from the Provisioning gt User Profiles screen The minimum password length is four characters however DPS recommends setting the minimum password length to at least five characters Use the following steps to change the logon password 1 From the Edit menu select System 2 Enter the new user name in the User field 3 Enter the new password in the Password field 4 Click the Save button User Profile 1 Administrator Profile Suspend this Profile Username admin Password Confirm Password Check all Edit logon profiles Write config change unit configuration View monitor pages TTY access access via Craft port or via Telnet Initialize config to factory defaults Upload new firmware or new config Get audit log Purge delete audit log Get backup config Save Go to profiles summary Global System Settings sectio
55. ername and Password which will be verified using the information and access rights stored in the RADIUS database RADIUS logons are case sensitive If the RADIUS server is unavailable or access is denied the local user profiles will work via craft port access only Also the dictionary dps files included on the Resource Disk needs to be loaded on the RADIUS server for access right definition If RADIUS is enabled on the NetGuardian local authentication will be invalid through the web and can only work via Craft port 31 10 NetGuardian Quick Turn Up The next 4 sections of this manual will walk you through some of the most common tasks for using the NetGuardian You will learn how to send email notifications and send SNMP traps to your alarm master all using the Web browser For details on entering your settings into each Web browser menu the section Provisioning Menu Field Descriptions section 10 1 Howto Send Email Notifications 1 Click on the Notifications button in the Provisioning menu You can setup as many as 8 different notifications Begin the setup wizard by clicking Edit for a notification number In this example we ll setup Notification 2 to send emails Notifications Id NotifyOn Details 1 Disabled Edit Test 2 Disabled Edit Test 3 Disabled Edit Test 4 Disabled Edit Test 5 Disabled Edit Test 6 Disabled Edit Test 7 Disabled Edit Test 8 Di
56. etails gt gt aa 6 Power Input B Details on aic a i adi Save The Provisioning Analogs menu Basic Analog Configuration Analog ID number Check this box to enable the analog User definable description for the analog channel Check which notification device s 1 through 8 you want to send alarm notifications Description Notification Devices for that alarm point Advanced Analog Configuration Details gt gt The amount of time in minutes min or seconds s between each log of each analog value to history Deadband The amount in volts that the channel needs to go above or below a threshold in orde to cause an alarm User definable description condition that will appear for the temperature alarm on Set Example Alarm User definable description condition that will appear for the temperature alarm Clear On Clear j s Example Alarm Cleared Qual Time Qualification The length of time that must pass without interruption in order for the condition to be Time considered an Alarm or a Clear Qual Type Qualification Allows you to choose whether you want to apply the Qualification Time to the alarm Type Set Clear or Both User definable display units or optional choice between Fahrenheit and Celsius temperatures The most common are VDC Voltage Humidity F Fahrenheit C Celsius User can click on the units box to cycle between availble unit types Us
57. formation If the product is out of warranty repair charges will be quoted All non warranty repairs receive a 90 day warranty Free Tech Support is Only a Click Away Need help with your alarm monitoring DPS Information Services are ready to serve you in your email or over the Web www Dps I elecom com X Free Tech Support in Your Email The Protocol Alarm Monitoring Ezine The Protocol Alarm Monitoring Ezine is your free email tech support alert delivered directly to your in box every two weeks Every issue has news you can use right away e Expert tips on using your alarm monitoring equipment advanced techniques that will save you hours of work e _ Educational White Papers deliver fast informal tutorials on SNMP ASCII processing TL1 and other alarm monitoring technologies e New product and upgrade announcements keep you up to date with the latest technology e Exclusive access to special offers for DPS Telecom Factory Training product upgrade offers and discounts To get your free subscription to The Protocol register online at www TheProtocol com register Free Tech Support on the Web MyDPS MyDPS is your personalized members only online resource Registering for MyDPS is fast free and gives you exclusive access to e Firmware and software downloads and upgrades e Product manuals Product datasheets e Exclusive user forms Register for MyDPS online at www DpsTelecom com register The Protocol
58. h the analog inputs to measure current by resetting jumpers on the NetGuardian s circuit board To test the analog alarm voltage current jumpers follow these steps 1 Make sure the NetGuardian is depowered and disconnected from all network connections 2 Remove the screws from the sides of the NetGuardian case 3 Slide the top cover of the case off to expose the circuit board 4 The adjustable jumpers are shown in All alarm inputs can be individually configured for current or voltage operation Remember that the default jumper position is OPEN for measuring voltage Note Each jumper inserts a 250 ohm shunt resistor across the input This must be taken into account when defining the analog input reference scale Jumper installed for current Current Current Source Shunt Channel Tansaeo B ANA 1 ANA 2 Jumper removed for voltag e ANA 3 _ 4 Unjumpered Open Position Jumpered Closed Position Voltage Source Voltage Operation default Current Operation Transducer Jumper settings for analog alarms inputs 5 Slide the top cover of the case back into position and replace the screws 6 Reconnect and power up the NetGuardian 5 9 2 Analog Step Sizes Input Voltage Range Accuracy 0 5 V 05V 5 14 V 14V 14 30 V 0081 V 30V 30 70 V 0182 V 70V 70 90 V 0231 V 90V Analog step sizes 5 9 3 D Wire External Sensors The ports on your NetGuardian labeled Digit
59. he Write feature in the unit configuration control menu View monitor pages Allows the user to access Monitor menu options Send relay commands Allows the user to send commands to operate the device s control relays TTY access access via Grants the user access to the unit via TTY interface via craft or telnet Craft port or via Telnet Initialize config to Allows the user to use the Initialize option in the Device Access menu resetting the factory defaults NetGuardian V16 G2 to factory default settings All user settings will be lost Upload new firmware Allows the user to upload firmware or backed up configuration files description recordings or config Get audit log Allows the user to access the Audit Log Get Log command Purge delete audit log Allows the user to deletes the existing audit log Get backup config Backs up all user profile configuration settings ae Ane analog Allows the user to access and delete the analog and sensor history d ane ee Allows the user to access and delete the recorded analog and sensor history description recordings User profile field descriptions Once you ve finished configuring a profile click Save to store your changes locally To access another profile simply click Go to profiles summary at the bottom of the page You may also navigate away from the user profiles screen at any time by clicking any of the menu options on the left side of the screen 43 11 3 Ethernet The
60. he check boxes to select the days of the week and select the time from the drop down menus Click Save and Finish To try a test notification click the Test button See next step Notification 1 Schedule Id Sun Tue Wed Thu Fri Sat Notification Time Lol dv f l fel el fl 2 12 AM tol11 59 min PM v Any Time Ld Por a O AA LI AR ET Se Any Time Back Save and Finish 12 0 vmin AM to 11 59 min 6 Click Test to send test voice notification NOTE This test only means that your notification settings are correct but you still need to assign the notification to an alarm point See step 6 of the How to Send Email Notifications section 38 11 Provisioning Menu Field Descriptions NetGuardian configuration is performed from the Provisioning menus the menu options in green on the left side of the web interface The following pages provide a brief description of the options available in each menu Saving Configuration Changes to the NetGuardian At the bottom of each screen you access from the Provisioning Menu you will see a Save button Clicking Save will cache your changes locally The web interface will then prompt you to either Write your changes to the unit or Reboot the unit for changes to take effect in the top left corner of your browser The relevant options will be highlighted in the Device Access option
61. i 37 10 4 Howto Send TRIP Notifications V16 G2 Only 1 Click on the Notifications button in the Provisioning menu You can setup as many as 8 different notifications Begin the setup wizard by clicking on Edit for a notification number In this example we ll setup Notification 8 to send an voice alert 2 At the Notification Setting screen select the conditions you want to be notified of from the drop down Notify on both Alarms and Clears Notify on Alarms only Notify on Clears only Selecting Notification Disabled means you will not receive any type of alerts Select Trip Dialup T Mon and click Next Notification 1 Status Notify on both Alarms and Clears O Send Email Send SNMP Type po i Voice Call 3 At the next screen you ll select the phone number the NetGuardian should call when this particular alarm is triggered Enter the T Mon s phone number and chose if you want the NetGuardian to dial only if the DCP poller inactive is selected Then click Save and Next Notification 5 TRIP Dialup T Mon Phone Number 75594541600 TRIP Unit ID click to change Only dial if DCP poller inactive alarm is set Back and Next 5 At the Schedule screen you ll select the exact days times you want to receive notifications You can set 2 schedules per notification For example you may want to send after hours or at certain times during the week and at different hours on the weekend Use t
62. ian to your LAN you need to configure the unit IP address the subnet mask and the default gateway A sample configuration could look like this Unit Address 192 168 1 100 subnet mask 255 255 255 0 Default Gateway 192 168 1 1 Save your changes by writing to NVRAM and reboot Any change to the unit s IP configuration requires a reboot PO When I connect to the NetGuardian through the craft port on the front panel it either doesn t work right or it doesn t work at all What s going on A Make sure your using the right COM port settings Your COM port settings should read Bits per second 9600 9600 baud Data bits 8 Parity None Stop bits 1 Flow control None Important Flow control must be set to none Flow control normally defaults to hardware in most terminal programs and this will not work correctly with the NetGuardian The LAN link LED is green on my NetGuardian but I can t poll it from my T Mon Some routers will not forward packets to an IP address until the MAC address of the destination device has been registered on the router s Address Resolution Protocol ARP table Enter the IP address of your gateway and your T Mon system to the ARP table gt O Q What characteristics of an alarm point can be configured through software For instance can point 4 be used to sense an active low signal or point 5 to sense a level or an edge A The unit s standard configuration is for all alarm points to be level sensed You
63. ick the Add Phones link in the title bar In the Delay field enter the amount of time that should pass before the NetGuardian attempts to call the next person on the phone tree s seconds m minutes Notification 1 Voice Call Id Phone Number to Call Add Phone Numbers Delay 1 Phone List slot 1 has no number vj 15 2 Phone List slot 2 has no number vj min Phone List slot 3 has no number min 4 Phone List slot 3 has number 25min Call all numbers in this list Ack logic is disabled Extend Call Loop Unit will loop through call list 5 times The loop ends when call is acked If ack never occurs the notification failed alarm is set and the loop ends Back Save and Next NOTE At the bottom of this screen you may choose the Call all numbers box to disable acking When checked the unit will call all numbers in the list instead of stopping when the alarm or clear is acknowledged 36 5 At the Schedule screen you ll select the exact days times you want to receive notifications You can set 2 schedules per notification For example you may want to send after hours or at certain times during the week and at different hours on the weekend Use the check boxes to select the days of the week and select the time from the drop down menus Click Save and Finish To try a test notification click the Test button See next step Notification 1 Schedule Sun Tue Wed Thu
64. ied without prior written consent of DPS Telecom Allsoftware and manuals are copyrighted by DPS Telecom Said software and manuals may not be reproduced copied transmitted or used to make a derivative work by either mechanical electronic or any other means in whole or in part without prior written consent from DPS Telecom except as required by United States copynght laws 2015 DPS Telecom Notice The material in this manual is for information purposes and is subject to change without notice DPS Telecom shall not be hable for errors contained herein or consequential damages in connection with the furnishing performance or use of this manual Contents Visit our website at www dpstelecom com for the latest PDF manual and FAQs 1 NetGuardian V16 M16 G2 Overview 2 Specifications Shipping List 3 1 Optional Shipping Items Available by Request 3 2 Optional NetGuardian Accessories 4 Installation 4 1 Tools Needed 4 2 Mounting 5 NetGuardian Back Panel 5 1 Fiber Option 5 2 Power Connection 5 3 LAN Connection 5 4 Serial Connection M16 G2 Only 5 5 Telco Connection V16 G2 Only 5 6 50 Pin Alarm and Control Relay Connector 5 7 Optional 66 Block Connector 5 8 Discrete Alarms 5 9 Analog Alarms 5 9 1 Switching Analog Alarms to Current Operation 5 9 2 Analog Step Sizes 5 9 3 D Wire External Sensors 6 NetGuardian Front Panel 6 1 Craft Port 7 Quick Start How to Connect to the NetGuardian 7 1 Ma Craft Port using TTY Interface 7 2
65. iguration browser and configure the unit Power settings cycle to see is the alarm clears Default 33 configuration The NetGuardian is configured to listen Check if unit can ping T Mon or disable for DCP polls but has not received a if not in use poll in over 5 minutes DCP poller inactive CO B SNMP Community string does not match your Verify both community strings to make community SNMP masters community string sure they match error Notification 1 A notification 1 event such as page Verify that you can ping both devices failed or email was unsuccessful Notification 2 A notification 2 event such as a page Use RPT filter debug to help diagnose failed or email was unsuccessful notification problems Notification 3 A notification 3 event such as a page Use RPT filter debug to help diagnose failed or email was unsuccessful notification problems Notification 4 A notification 4 event such as a page Use RPT filter debug to help diagnose failed or email was unsuccessful notification problems Notification 5 A notification 5 event such as a page Use RPT filter debug to help diagnose failed or email was unsuccessful notification problems CO Notification 6 A notification 6 event such as apage Use RPT filter debug to help diagnose failed or email was unsuccessful notification problems Notification 7 A notification 7 event such as apage Use RPT filter debug to help diagnose fa
66. igure the unit s IP address subnet mask and default gateway 23 14 At the Connect To screen use the drop down menu to select the COM port you found earlier in the Device Manager Connect To e MetGuardian LT GZ Enter details for the phone number that you want to dial Country region Area code Phone number Connect using CO Mi 16 When prompted enter the default user name admin and password dpstelecom NOTE If you don t receive a prompt for your user name and password check the Com port you are using on your PC and make sure you are using the cable provided Additional cables can be ordered from DPS Telecom Hyper Terminal File Edit View Call Transfer Help le 05030 login admin DE DE DE DE SH HH Password 18 ESC to the main menu When asked if you d like to save your changes type Y for Y es Reboot the NetGuardian to save its new configuration 24 COM3 115200 HyperTerminal Linked No File Edit View Call Transfer Help DHCP 2 Disabled De 935 08 8 Host Name Unit IP 126 180 230 127 126 180 230 127 Login admin Subnet Mask 259 259 192 0 255 255 192 0 ne GE Gateway 126 10 255 23 255 255 255 25 Unit MAC 00 10 81 00 53 33 00 10 81 00 53 c 2008 DPS Telecom Ing U nit Addr S ubnet G ateway D HCP H ost ESC eboot required Gotio Film Deler 2 E thernet S tats n V ram re B oot ESC Do you want to save changes y N _ Connected 0 0
67. iled or email was unsuccessful notification problems Notification 8 A notification 8 event such as apage Use RPT filter debug to help diagnose failed or email was unsuccessful notification problems Try pinging the Network Time Server s Communication with Network Time j Me ME NTP failed ping test is successful then check the Server has failed port setting and verify the port is not being blocked on your network Toggles state at constant rate as configured by the Timed Tick timer To turn the feature off set the Timed Timed Tick iin variable Useful in testing integrity of Tick timer to 0 SNMP trap alarm reporting Dynamic Not expected to occur Call DPS Tech Support 559 454 memory full 1600 If unintentional call DPS Tech Support Unit has rebooted 559 454 1600 Make sure Trip ID on the NetGuardian unit matches the Trip ID on T Mon for M the unit If they match call DPS Tech Support 559 454 1600 Check cable If cable is securely No dial tone Issue with connectivity attached call DPS Tech Support 559 454 1600 Call DPS Tech Support 559 454 1600 Contact Closure Comm Failed If Virtual Control not enabled then enable or check Control Group and 4 4 4 4 4 4 4 4 1 4 1 2 3 4 5 6 7 8 9 50 51 52 55 56 57 Modem failed Not expected to occur Virtual Control Virtual Control being triggered is not Config Error enabled or has invalid
68. ive you the best in fast and accurate customer service To help us help you better please take the following steps before calling Technical Support 1 Check the DPS Telecom website You will find answers to many common questions on the DPS Telecom website at http www dpstele com support Look here first for a fast solution to your problem 2 Prepare relevant information Having important information about your DPS Telecom product in hand when you call will greatly reduce the time it takes to answer your questions If you do not have all of the information when you call our Technical Support representatives can assist you in gathering it Please write the information down for easy access Please have your user manual and hardware serial number ready 3 Have access to troubled equipment Please be at or near your equipment when you call DPS Telecom Technical Support This will help us solve your problem more efficiently 4 Call during Customer Support hours Customer support hours are Monday through Friday from 7 A M to 6 P M Pacific time The DPS Telecom Technical Support phone number is 559 454 1600 Emergency Assistance Emergency assistance is available 24 hours a day 7 days a week For emergency assistance after hours allow the phone to ring until it is answered wth a paging message You mil be asked to enter your phone number An on call technical support representative wil return your call as soon as possible 92 19 E
69. l always bring you back to the previous level Entries are not case sensitive 26 8 1 Configure Serial Port via TTY M16 G2 Only 9600 baud HyperTerminal File Edit View Call Transfer Help Login admin Password Logged in successfully NetGuardian 16 v1 0H 0045 c 2012 DPS Telecom Inc Clonfig Pling Debug e H it Ethernet S tats n V ram ESC E 192 168 1 100 192 168 1 100 299 299 192 0 255 255 192 0 299 299 299 299 299 299 299 299 00 10 81 00 45 8F U nit Addr S ubnet G ateway ESC U Unit IP 126 180 230 121 Connected 0 00 16 ANSIW 9600 8 N 1 RUOLI y Serial port configuration 1 To enter configuration setting for the Serial Port login to the TTY interface and press C onfig gt pr l maryPort 2 Press the hot keys to toggle through the following options Indicates default settings NOTE Default settings may not reflect the primary interface that shipped in the unit Port Type 232 485 202 Baud 115200 57600 19200 9600 4800 2400 1200 Parity None even odd Stop bits 1 2 3 Set the RTS head tail if using 202 Carrier time Suggested settings are head 60 tail 40 0 0 if using RS232 27 8 2 Tune 202 Modem M16 G2 Only Tuning the 202 modem on a NetGuardian M16 G2 can only be done from the TTY interface using either HyperTerminal through the front craft port or by telnet over LAN on port 2002 500 bps Hyper Terminal Fi
70. l non conformance with the specifications or substantial defects in material and workmanship with new or used replacement parts All warranty service will be performed at the company s office in Fresno California at no charge to the purchaser other than the cost of shipping to and from DPS which shall be the responsiblity of the purchaser If DPS is unable to repair the product to conform to the warranty DPS will provide at its option one of the following a replacement product ora refund of the purchase price for the non conforming product These remedies are the purchaser s only remedies for breach of warranty Prior to initial use the purchaser shall have determined the suitability of the product for its intended use DPS does not warrant a any product components or parts not manufactured by DPS b defects caused by the purchasers failure to provide a suitable installation environment for the product c damage caused by use of the product for purposes other than those for which it was designed d damage caused by disasters such as fire flood wind or lightning unless and to the extent that the product specification provides for resistance to a defined disaster e damage caused by unauthorized attachments or modifications f damage during shipment from the purchaser to DPS or g any abuse or misuse by the purchaser THE FOREGOING W ARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WAR
71. lick the Test button See next step Notification 1 Schedule Id Sun Mon Tue Thu Fri Sat Notification Time 1 a aua una Any Time 12 h 0 AM v to 11 59 min 2 O Any Time Save and Finish 5 If you chose to test the email notification you ve just setup you will prompted with a pop up Click OK to send a test email alarm notification Confirm all your settings by checking your email to see if you ve received it NOTE This test only means that your notification settings are correct but you still need to assign the notification to an alarm point See the next step 6 Now you will associate this notification to an alarm system base analog etc You have 8 notification devices available to use In the image below you might assign Notification Device 1 to Alarm 1 This means that you would receive an email notification when an alarm for Alarm 1 SERVER ROOM occurs DPS Telecom Monitoring Solutions y Monitor Alarms Controls Analogs Upload Logout admin Notifications Summary Id Notify On Type Details Sensors 8 Disabled Test System Alarms Provisioning Disabled User Profiles Ethernet Disabled Disabled Phone List Notifications Disabled Controls Disable DPS Telecom Network Monitoring Solution A Upload Logout admin Monitor Alarms Id Description Display Map Rev
72. ll from a list or specific location Advanced Click Next to continue Cancel 2 Select Install from a list or specific location Advanced 3 Click Next gt Found New Hardware Wizard Please choose your search and installation options Pa Y Search for the best driver in these locations Use the check boxes below to limit or expand the default search which includes local paths and removable media The best driver found will be installed Search removable media floppy CD BOM Include this location in the search C Program Files Common FilesiLogishrdkLogiDiwerS Browse Don t search wil choose the driver to install Choose this option to select the device driver fram alist Windows does not guarantee that the driver you choose will be the best match for pour hardware lt Back 4 Select Search for the best driver in these locations 5 Insert NetGuardian Resource Disc CD into your PC 19 20 6 Click Browse Browse For Folder Select the folder that contains drivers for your hardware 12 Desktop E B My Documents E My Computer Aerickson on Server03 Voll Home B Se Local Disk C 29 NG480G3 D 2 Adobe Acrobat Reader 7 O Firmwat v1 04 0686 5 MIB Files H w Removable Disk E w Removable Disk F amp Removable Disk G 9 e Removable Disk E E M M 9 JG MKTG Server 5 9 5 MKTG Server
73. lsensor8MinorOver 99 1 34 Digitalsensor8MajorUnder 99 1 3 Digitalsensor8MajorOver 99 1 36 Digital sensor 8 Sensor not detected 99 1 37 _ Control Contra 99 1 418 Value o 99 14 496 Display Mapping Display Description Address Point Digital sensor 9 Minor Under IA A A Digital sensor 9 Minor Over A AA Digital sensor 9 Major Under A Digital sensor 9 Major Over SA A AA Conttol 916 Display 10 Digital sensor 9 Sensor not detected Vaue 199 1 1732 __ 10 99 1 33 Digitalsensor10MinorOver 99 1 34 Digital sensor 10 Major Under______ 99 1 3 Digitalsensor10MajorOver 99 1 3 _ 1 EN _ Control p 99 1 448 Value 99 1 4904 Digital sensor 11 Minor Under e 1 1 1 Digital sensor 11 Minor Over 99 1 2 Digital sensor 11 Major Under 99 1 83 Digital sensor 11 Major Over 99 1 4 Control 96 Display 11 Digital sensor 11 Sensor not detected d TT Vaue 99 1 1732 Digitalsensor12MinorUnder 99 1 3 Digitalsensor12MinorOver 99 1 34 Digital sensor 12 Major Under 99 1 35 Digitalsensor12MajorOver 99 1 36 _Digital sensor 12 Sensor not detected 99 1 1 37
74. n of the Provisioning gt System menu 30 9 2 Using RADIUS Authentication Available as of Firmware 5 01 RADIUS Remote Authentication Dial In User Service is an industry standard way to manage logins to many different types of equipment in one central location The NetGuardian V16 G2 connects to your central RADIUS server Every time a device receives a login attempt usually a username amp password it requests an authentication from the RADIUS server If the username amp password combination is found in the server s database an affirmative access granted reply is sent back to the unit device allowing the user to connect Note Radius is only available with the Firmware version 5 01 or higher RADIUS Global Settings Retry 3 Time out 5sec IPA 255 255 255 255 Disabled Username Port 1812 Password Secret labnetwork Login IPA 255 255 255 255 Disabled Port 1812 RADIUS server prompt for Username and Secret Pass word Save RADIUS configuration screen Global Settings Enter the number of times the RADIUS server should retry a Retry logon attempt Enter the number of seconds before a logon request is timed out EnterthelP address ofthe RADIUS server Port 1812 an industry standard port for using RADIUS Secret RADIUS secret inthisfield After successfully entering the settings for the RADIUS server the NetGuardian Web Browser will prompt users for both a Us
75. nabled DNP3 Mode of Allows user to choose between sending DNP3 requests over LAN serially or to Operation disable the feature Station Address DNP3 polling address of the NetGuardian This calue can range between DNP3 Network Allows user to select the part for DNP3 polling over LAN This value can range between 1 32767 User can also choose between TCP and UDP protocol Analogs and Sensors Histor GetHistorv Download a log of all configured analog and sensor values Get Event Loc Download a log of all alarms and events Erase Histor Erase the log of all configured analog and sensor values Voice Description Recording Opti Recordings Use this option to save your voice description recordings to your computer V16 G2 Onl Recordings Use this option to upload your previously saved voice description recordings V16 G2 Onl Recordings Use this option to erase all current voice description recordings V16 G2 Onl 41 11 2 User Profiles Clicking User Profiles gives you access to modify the default username and password and to edit the administrator profile and create up to 9 additional unique user profiles each with different access rights to the NetGuardian s web interface User Profiles Summary Id Username Status 1 admin Default Administrator Profile 2 techi Active 3 after hours tech Active Delete 4 tech2 Active Edit Configure access privileges for users in the User Profile screen Note The first user
76. nal Authentication 11 7 2 Schedule The notifications scheduling menu is where you will tell the NetGuardian exactly which days and times you want to receive alarm notifications You set 2 different schedules for each Notification 1 Schedule Id Sun Mon Tue Wed Thu Fri_ Sat Notification Time O SSS 1 12wh 0 min 11 h 59 min Any Time ln ae _ ie ee A cy AA p erence 2 Puy Time 9 12 hj0 Mimin AM Y to 11 Y h 59 min PM Back Save and Finish The Schedule creation screen Notification Schedulinc Days of the week From either Schedule 1 or 2 check which days you want to receive notifications Select this is if you want to receive alarm notifications at any time for the day s Any Time y ou ve selected Notification Time bodie unit to only send notifications during certain hours on the day s you ve 51 11 8 Alarms Discrete alarms are configured from the Provisioning gt Alarms menu Descriptions for the alarm points polarity normal or reversed and notification type s are defined from this menu You also have the option to use Basic or Advanced configuration methods explained in this section Alarms Id Description Display Map Rev 2 2 3 4 5 6 7 8 1 Front Door Advanced lt lt Qual Time 5sec Message Alarm Qual Time 15sec Message Clear 2 Side Door Advanced gt gt iv The Provisi
77. nd User License Agreement All Software and firmware used in for or in connection with the Product parts subsystems or derivatives thereof in whatever form including without limitation source code object code and microcode including any computer programs and any documentation relating to or describing such Software is furnished to the End User only under a non exclusive perpetual license solely for End User s use with the Product The Software may not be copied or modified in whole or in part for any purpose whatsoever The Software may not be reverse engineered compiled or disassembled No title to or ownership of the Software or any of its parts is transferred to the End User Title to all patents copyrights trade secrets and any other applicable rights shall remain with the DPS Telecom DPS Telecom s warranty and limitation on its liability for the Software is as described in the warranty information provided to End User in the Product Manual End User shall indemnify DPS Telecom and hold it harmless for and against any and all claims damages losses costs expenses obligations liabilities fees and costs and all amounts paid in settlement of any claim action or suit which may be asserted against DPS Telecom which arise out of or are related to the non fulfillment of any covenant or obligation of End User in connection with this Agreement This Agreement shall be construed and enforced in accordance with the laws of the State
78. nts Index A WwW PB B Analog Trending sensor 1 Sensori Start 2013 03 15 00 00 00 End 2013 03 18 00 00 00 Interval 1 hours Grouping average 7 lt lt amp lt lt lt lt Ag T Ta a gt P Ten TE CES gt gt a 8 e m a Ta E E Es D Date amp Time Back Timestamp Value Fri Mar 15 2013 00 00 00 GMT 0700 Pacific Daylight Time 77 337 Fri Mar 15 2013 01 00 00 GMT 0700 Pacific Daylight Time 77 094 Fri Mar 15 2013 02 00 00 GMT 0700 Pacific Daylight Time 76 893 Fri Mar 15 2013 03 00 00 GMT 0700 Pacific Daylight Time 76 548 Fri Mar 15 2013 04 00 00 GMT 0700 Pacific Daylight Time 76 285 Fri Mar 15 2012 nc nn nn cMT n7nn fDarific Naulinht Time 7A nsa Specify your parameter values and build an interactive graph based on the alarm point history 72 13 Device Access Descriptions The Device Access options listed in pink on the left side of the web interface provide options for generating reports updating the NetGuardian s firmware and rebooting the unit Click any of the options under Device Access to perform the desired action Device Access The control menu is located in the bottom left of the web interface Device Access Option Backup Confio Backs up the units configuration settings Reads a configuration file from the unit Read Readsaconfiguration file from the unit Commits all changes made in
79. of California without regard to choice of law principles and excluding the provisions of the UN Convention on Contracts for the International Sale of Goods Any dispute arising out of the Agreement shall be commenced and maintained only in Fresno County California In the event suit is brought or an attorney is retained by any party to this Agreement to seek interpretation or construction of any term or provision of this Agreement to enforce the terms of this Agreement to collect any money due or to obtain any money damages or equitable relief for breach the prevailing party shall be entitled to recover in addition to any other available remedy reimbursement for reasonable attorneys fees court costs costs of investigation and other related expenses Warranty DPS Telecom warrants to the original purchaser only that its products a substantially conformto DPS published specifications and b are substantially free from defects in material and workmanship This warranty expires two years from the date of product delivery with respect to hardware and ninety days from the date of product delivery with respect to software If the purchaser discovers within these periods a failure of the product to substantially conform to the specifications or that the product is not substantially free from defects in material and workmanship the purchaser must promply notify DPS Within reasonable time after notification DPS will endeavor to correct any substantia
80. oning gt Alarms menu Basic Alarm Configuration Alarm ID number Description User definable description for the discrete alarm point Reverse Check this box to reverse the polarity of the alarm point Leaving this option Rev Reverse un checked means a normally open contact closure is an alarm When polarity is reversed a normally closed alarm point is clear when closed Check which notification device s 1 through 8 you want to send alarm notifications Notification Devices for that alarm point Advanced Alarm Configuration Advanced gt gt User definable description condition that will appear for the discrete alarm input on Set Example Alarm User definable description condition that will appear for the discrete alarm input on On Clear ELI Clear Example Alarm Cleared Qual Time Qualification The length of time that must pass without interruption in order for the condition to be Time considered an Alarm or a Clear Qual Type Qualification Allows you to choose whether you want to apply the Qualification Time to the alarm Type set Clear or Both 52 11 9 Controls The NetGuardian s 2 18 control relays can be configured in the Provisioning gt Controls menu You can enter your own description for these relays and designate them to a notification device s Telecom NetGuardian Voice 16 G2 Sees sees nes snes sees
81. onitor gt Analogs screen provides a description of each analog channel the current reading the units being read and alarm conditions major under minor under major over minor over according to your temperature settings If configured under Provisioning gt Analogs your analog values will be displayed as a graphical gauge Selecting Table View will display a non graphical interface of your values User Analogs Table View HH E lt I Units D EE 1 LL ISIS Power Input A Power Input B Click on Analogs in the Monitor menu to view the current channel readings 68 12 5 Sensors This selection provides the status of the system s analog channels by indicating if an alarm has been triggered The Monitor gt Sensors screen provides a description of each analog channel the current reading the units being read and alarm conditions major under minor under major over minor over according to your temperature settings If configured under Provisioning gt Sensors your analog values will be displayed as a graphical gauge Selecting Table View will display a non graphical interface of your values Sensors Table View Analog Value 78 34 Air Temperature Temperature no EM Enab ves am 110 158 Units IF TE _ 3a2 m 110 158 J HORREGA HENGE OG PE Internal Temperature mio External Temperature The Monitor gt Sensors menu 1
82. profile in the User Profiles menu is the Administrators Profile Access rights for the administrator s profile are all enabled and may not be disabled nor can the profile be deleted or suspended This is a precaution to prevent a situation in which an access right is disabled for all users You may still edit the Username Password and Active Days fields for the Administrator Profile User Profile 1 Administrator Profile Suspend this Profile Username admin Password 0000000000 Confirm Password 6066666060 Access Rights Check all Edit logon profiles Write config change unit configuration View monitor pages Send relay commands TTY access access via Craft port or via Telnet Initialize config to factory defaults Upload new firmware description recordings or config Get audit log Purge delete audit log Get backup config Get and delete analog history Get and delete description recordings ot 5 summ The User Profiles screen allows you control user functionality 42 To create or edit any of the 10 user profiles including the default click the Edit button From there you can change all configurable settings for a user profile Use Profile 0 Suspend this Profile Username Confirm Password Recess Rights Check all Enables all Access Rights Edit logon profiles Enables the user to add modify user profiles and password information Write Config change Enables the user to change the unit config by accessing t
83. r 3 Major Over 99 1 4 Control 99 1 946 Display 7 Digital sensor 3 Sensor not detected _ 11732 Digital sensor 4 Minor Under_____ 99 1 3 Digitalsensor4MinorOver 99 1 34 Digitalsensor4MajorUnder 99 1 35 Digitalsensor4MajorOver 99 4 36 Digital sensor 4 Sensor not detected 99 1 37 _ Control Coto o 99 1 4148 oa 1 4964 Digital sensor 5 Minor Under 8S Jod Digital sensor 5 Minor Over AA Digital sensor 5 Major Under SA A eee Digital sensor 5 Major Over 4 Coto CE 99 1 9416 Display 8 Digital sensor 5 Sensor not detected 1 a Vaw po e 1 173 Digital sensor 6 Minor Under 1 99 1 33 Digitalsensor6MinorOver 99 1 34 Digital sensor 6 Major Under 99 1 35 Digitalsensor6MajorOver 99 1 36 Ie set ois ee Control Coto 99 1 4148 Vaue oa 1 4964 Digital sensor 7 Minor Under e 1 1 J 1 Digital sensor 7 Minor Over 99 1 2 Digital sensor 7 Major Under e 1 1 1 3 Digital sensor 7 Major Over 99 1 4 Control o 1 2 _ 99 1 946 Display 9 Digital sensor 7 Sensor not detected EN UM NNNM HERE _ Vae 0 1 99 1 1732 Digitalsensor8MinorUnder 99 1 3 Digita
84. r Under MjU Minor Under MnU Minor Over MnO and Major Over MjO Select the color coded gauge that best represents your data Selecting None will Analog Gauge Type disable the analog gauge and only a numerical representation of the value will be displayed under Monitor gt Sensors Notification Devices Record Freq Note Before plugging in any additional D Wire Sensors set up the internal sensor 99 60 11 13 Ping Targets The Provisioning gt Ping Targets menu allows you to configure the Description IP Address and Notification Devices for each of your 32 ping targets Ping Targets Id Enab Description Display Map Server IP or Hostname 1 2 d 4 5 6 7 8 Cisco Router 126 102 218 3 2 Ethernet Switch 1 126 102 218 24 EF T Ethernet Switch 2 126 102 218 12 Ethernet Switch 2 126 102 218 14 5 Router2 126 102 218 67 amp Media Converter 12610221829 Microwave Transmitter 126 102 218 90 i dr Cisco 15454 126 102 218 43 9 126 102 218 31 10 Modem 126 102 218 7 11 PBX 126 102 218 15 12 Proxy Server 126 102 218 39 The Provisioning gt Ping Targets menu Provisioning Ping Targets ID number for the ping target Enab Check this box to enable the ping target User definable description for the ping target Description Server IP or IP address or hostname of the device you would like to ping Hostname Check which notification device s 1 through 8 you want to
85. r disabled Note If not using DCP to communicate with a DPS master set the address to 0 and disable listening 28 9 NetGuardian Web Browser sensors Tala Viu The NetGuardian features a built in Web Browser Interface that allows you to manage alarms and configure the unit through the Internet or your Intranet You can quickly set up alarm point descriptions vew alarm status issue controls configure paging information and more N lt ME Analog Value L I Temperature NOTE Max number of users allowed to simultaneously 382 110 158 access the NetGuardian via the Web is 1 L3 m r 03 E g lA gt E Es gt Internal Temperature Ll External Temperature 9 1 Logging on to the NetGuardian For Web Interface functionality the unit must first be configured with some basic network information If this step has not been done refer to the section Quick Start How to Connect to the NetGuardian for instructions on initial configuration setup 1 To connect to the NetGuardian from your Web browser enter its IP address in the address bar of your web browser It may be helpful to bookmark the logon page to avoid entering this each time After connecting to the unit s IP address enter your login information and click OK NOTE The factory default username is admin and the password is dpstelecom Username Password Login Ent
86. re 202 Connector 8 Not Connected Ji 7T TX Tra nsmit 6 RX Receive 5 GND Ground 4 GND Ground Po0 3 RX Receive N 2 TX Transmit 1 4 NIC Not Connected Serial Port Pinout If you are unsure of the serial port type on your NetGuardian login to MyDPS and click on the Hot Tip Product Information Search link Type in the full part number of your unit and click the Submit button to access the specifications The serial port can be used for two different functions e Reach through proxy connection for LAN based Telnet access to switches radios PBXs and other equipment e Alarm reporting to the T Mon Remote Alarm Monitoring System over an RS 232 485 202 or dial up modem Note If the serial port is configured for alarm reporting to T Mon the port is not available for use as a reach through proxy port 5 5 Telco Connection V16 G2 Only The NetGuardian V16 G2 features an RJ11 Telco port on the back of the unit This port is used for dial up notification via your cell phone and alphanumeric pager RJ 11 Phone Line Connector Telco Port Pinout 5 6 50 Pin Alarm and Control Relay Connector The primary connectors for discrete alarms analog alarms and control relays are the 50 pin Amphenol connector on the NetGuardian s back panel AM ALM 10 LM 9 34 ALM10 10 35 13 38 31 ALMi4 14 39 3 1 33 ALM 16 16 41 10 13
87. s Note If the unit prompts you to both Write changes to the unit and Reboot you will Write your changes first Rebooting before without writing to the unit if a Write is required will cause you to lose your configuration changes Please WRITE to the unit after you are finished with your changes Please REBOOT the unit for changes to take effect Status messages on the NetGuardian Device Access menu inform you how to implement your changes Device Access Device Access Backup Config Backup Config lead Initialize Get Log Get Log Purge Log Re boot Reboot The control menu highlights items that must be completed for your changes to take effect 39 11 1 System From the Provisioning gt System menu you will configure and edit the global system call T Mon and control settings for the NetGuardian System Settings Global Settings Name NetGuardian M16 PGE Location Fresno CA Contact 559 454 1600 DTMF Pass Code Used when user first dials into the unit DTMF Record Pass Code Used when user wants to record a description Rings Before Pickup Announce Alarms Clears During Call TRIP Unit ID o O disabled DCP Responder Settings Disable DCP DCP over LAN DCP Unit ID Protocol 1 J DCPx DCP over LAN port Protocol 2001 UDP Y Contact Closure Echo Settings Disable Contact Closure Echo Enable Contact Closure Remote Unit IP LAN port Protocol 255255255255 2001 UDP v
88. s which gives you a visual indication of data over time and points out trending values To create your Graph specify the Channel Analogs 1 6 or Sensors 1 16 Group Interval 1 120 minutes hours days or weeks the Group Function Average Min Max and Start amp End Times Once you have entered all of the desired values click Build Graph Graph Parameters Channel analog 1 Analogs a1 a6 Sensors 51 516 Group Interval 1 min 1 120 minute m hour h day d week w Group Function Average March 2013 5 M T W T 24 25 26 27 4 5 G Start Time EEE Time 00 00 00 17 18 19 20 24 25 26 27 31 1 2 3 bor Today Mar 18 2013 2013 03 11 00 00 00 March 2013 H 25 26 27 4 5 6 End Time x es gt Time 00 00 00 18 19 20 25 26 27 31 1 2 3 Today 18 2013 2013 03 15 00 00 00 Build Graph Provision the Channels Group Interval Group Function and more all from the Graph Parameters section of the web browser interface 71 Your graph will appear on the next screen This graph is Adobe Flash based and allows you to mouse over the lines to quickly view measurements date time and value within their context of the overall graphing trend Below the graph is a full textual list of all indexed points with their dates and values Trending Graph Phe Bebe 78 79 78 22 Date 16 2013 1 00 AM 77 09 x 76 53 e 75 96 D 75 4 74 83 74 27 73 7 73 144 Poi
89. s housed in a durable aluminum case that can be rack mounted This SNMP remote is scaled to the needs of small sites such as remote huts collocation racks and enclosed cabinets perfect for any site where a large capacity RTU would be more than you need e 16 Discrete Alarm Inputs e 32 Ping Targets e 6 Analog Alarm Inputs e 2 18 Control Relay Outputs Build option e 1 Reach through serial port M16 G2 only e 16 D Wire temperature or humidity sensors e Dial in and out with DTMF acknowledge V16 G2 only SNMP or T Mon The device can report alarms to any SNMP manager or to the DPS Telecom T Mon Remote Alarm Monitoring System This NetGuardian can also report va SNMP and DCPx concurrently to T Mon Easy Alerts via Email or SNMP Email notification reports alarm events to the e mail addresses of specified personnel and creates a supplemental record of alarm events in addition to your master va SNMP traps Upgraded Web Browser The overhauled web interface that boasts several new monitoring tools including new analog gauges You ll also notice the impressive speed boost Menus load very quickly and the alarm status updates automatically without requiring a page refresh 2 Specifications Specifications Hardware Dimensions Mounting Weight Po wer Input 3 Current Draw Fuse Power Ou tputs Audible Interfaces Visual Interfaces 1 Hardware Interfaces Software Downloadable Firmware Built in Web
90. sabled Edit Test 2 At the Notification Setting screen use the drop down box to set what events to use for this notification Now select the Send Email Notification button and click Save and Next Notification 1 Status Notify on Alarms only sS Send SNMP Voice Call TRIP Dialup T Mon Type M 3 At the Email Notification screen you ll enter your email server settings Enter the IP address or Host Name of your email server Enter the Port Number usually 25 and the To Email Address of the technician that will receive these emails If authentication is required chose the type and fill in the necessary fields Click Next Notification 1 Email SMTP Server IP or Host Name Port Usually Use 25 0 From E mail Address I Global NGLT2 amp dpstele net To E mail Address How to authenticate No authentication POP before SMTP authentication SMTP authentication POP Server IP or Host Name POP Port Usually Use 110 User name Password Back Save and Next 32 4 At the Schedule screen you ll select the exact days times you want to receive email notifications You can set 2 schedules per notification For example you may want to receive notifications at certain times during the week and at different hours on the weekend Use the check boxes to select the days of the week and select the time from the drop down menus Click Finish To try a test notification c
91. t D Wire sensor used to monitor the internal temperature The internal temperature sensor measures a range of 40 F to 180 F 40 C to 82 2 C within an accuracy of about 2 Basic configuration for the NetGuardian s D Wire temperature sensors can be accomplished from the Provisioning gt Sensors menu From this screen you can configure D Wire sensors select notification devices and set thresholds Sensors detected and configured t detected and NOT configured NOT detected and configured il sensor type NOT supported Rediscover Id ROM ID Description Display Map i 2 1 28c0b84104000001 Internal Temp Details lt lt Q2 al e sJ ea Recon Fes Type Temperature Temperature Units Qual Time r OC Qual Type Analog Gauge Type None 2 Details gt gt Gaal a ETA eal al Details AA 0 E a l Detaiexm FURR oder dep dep qme The Provisioning Sensors menu Basic Sensor Configuration Rediscover Button forces the RTU to re auto detect sensors Sensor ID number The ID number found on the sticker of the temperature sensor node Your NetGuardian will automatically detect the sensor ID when you plug a sensor into the unit The color of the sensor ID field will tell you the status of the connected sensor Green The sensor is connected and properly configured Yellow The sensor is connected but has not yet been configured fill in your configur
92. t Detected Sensor 2 Minor Under Minor Over Major Under Major Over Not Detected Sensor 3 Minor Under Minor Over Major Under Major Over Not Detected Sensor 4 Minor Under Minor Over Major Under Major Over Not Detected Sensor 5 Minor Under Minor Over Major Under Major Over Not Detected Sensor 6 Minor Under Minor Over Major Under Major Over Not Detected Sensor 7 Minor Under Minor Over Major Under Major Over o R R R pu R E R pib pib 83 84 174 192 128 129 130 131 132 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 Unused Not Detected Sensor 8 Minor Under Minor Over Major Under Major Over Not Detected Sensor 9 Minor Under Minor Over Major Under Major Over Not Detected Sensor 10 Minor Under Minor Over Major Under Major Over Not Detected Sensor 11 Minor Under Minor Over Major Under Major Over Not Detected Sensor 12 Minor Under Minor Over Major Under Major Over Not Detected Sensor 13 Minor Under Minor Over Major Under Major Over Not Detected Sensor 14 Minor Under Minor Over Major Under Major Over
93. te The current state of the alarm Clear or Alarm o o o Counter for the total time the point has been in the alarm state Total Time in Alarm 1 This timer is always on State 2 The maximum time value is 18 hours Once 18 hours is reached the timer will stop counting 3 The timer will survive a soft reboot a reboot from the web interface 4 The timer will not survive a hard reboot losing power disconnection etc The timer will be restored to its previously saved value 12 2 Controls Use the following rules to operate the NetGuardian s control 1 Select Controls from the Monitor menu 2 Under the State field you can see the current condition of the control 3 To issue the control click on a command OPR operate RLS release or MOM momentary Controls 14 Description Display Map Command Corr Ris Corr Ris mon Cora Ris orn Rs om OPR RLS MOM 1 Front Door 2 Side Door 3 Back Door 4 Tower Lights 5 Router 1 6 Router 2 RLS MOM Ris mon Ris mom OPR RLS MOM 7 Switch 1 8 Switch 2 9 Media Converter OPR RLS MOM 10 Server 11 server OPR RLS MOM L OPR J RLS MOM OPR RLS MOM 12 Server 13 IP Camera 14 Encoder OPR J RUS MOM 15 Decoder OPR RLS MOM OPR J RLS MOM OPR RLS MOM
94. to Operate all Events Alarms Relays More Options Record Report Analog Descriptions go Values to Select Descriptions AIN Go to More Options Return to Main Menu Description Description Record Description Record Play user Record user Delete user Description description description description Operate Relays Operate Relay Release Relay Momentary Operate Relay 16 4 SNMP Manager Functions Return to Select Description Return to More Options Select Select alarm Select analog Select relay Select other Select alarm Select alarm Select ping Return to Description description go description go description go descriptions go set clear target Main Menu to Record to Record to Record to Record description description go description go Description Description Description Description go to Record to Record to The SNMP Manager allows the user to view alarm status set date time issue controls and perform a resync The display and tables below outline the object identifiers Table 14 2 begins with dps RTU however the MIB object identifier tree has several levels above it The full English name 1 as follows root iso org dod internet private enterprises dps Inc dpsAlarmControl dpsRTU Therefore dps RTU s full object identifier is 1 3 6 1 4 1 2682 1 2 Each level beyond dpsRTU adds another object identifying number For example the object identifier of the Display portion of the Control Grid is 1 3 6 1 4 1 2
95. to assign the notification to an alarm point See Step 6 in How to Send Email Notifications for more detail 35 10 3 Howto Send Call Voice Notifications V16 G2 Only The following instructions will guide you through the process of setting up the unit to call your phone when alarms are triggered Using your custom call list the NetGuardian V16 G2 will begin the calling tree to notify the correct personnel according to their schedules 1 Click on the Notifications button in the Provisioning menu You can setup as many as 8 different notifications Begin the setup wizard by clicking on Edit for a notification number In this example we ll setup Notification 6 to send an voice alert 2 At the Notification Setting screen select the conditions you want to be notified of from the drop down Notify on both Alarms and Clears Notify on Alarms only Notify on Clears only Selecting Notification Disabled means you will not receive any type of alerts Select Voice Call and click Save and Next Notification 6 Status Notification Disabled Send Email Send SNMP Type ai Voice Call TRIP Dialup T Mon Back Save and Next 3 At the next screen you ll select the phone numbers the NetGuardian should call when this particular alarm is triggered Make your selections in order using the drop down lists These are the phone numbers you entered in the Provisioning gt Phone List menu To jump to this menu and add more numbers cl
96. uns eee ences eens eee S RES SEGA REGIS EROS EROS ESCH SERE SERE SERE SER R SER KOSS OTERO EERE PERSE ES TRE TRE eee eee KG n GR OEE GARE ARR AR EEE nonn EE Id Description Display Map 1 2 3 4 5 6 7 8 Fi Fa FE FE FE FE Fi FE Sensors 6 Ping Targets Derived Description OR 034 Parse System Alarms Momentary time e g 500ms 5s im 1sec Graph 2 Details SER 3 Details User Profiles 4 Details gt gt Ethernet 5 Details gt gt 6 Details gt gt Phone List 7 Details gt gt Notifications a Details gt gt Alarms 9 Details gt gt Controls The Provisioning gt Controls screen Basic Controls Configuration ID number for the control relay User definable description for the NetGuardian s control relay Check which notification device s 1 through 8 you want to send alarm notifications Notification Devices for the control relay Control relays and virtual alarms can be created with a derived formula and tested Deri
97. ved Description with the Parse button See below for more information Control on time in milliseconds when you execute the MOM command Max limit of Momentary Time 600 seconds Derived controls can be created from derived formulas using the following operations _ OR Set the current operation to OR _ AN Set the current operation to AND XR Set the current operation to XOR D Tag to change the active display number Used like a comma to delimit numbers Used to specify a range of points i Spaces included here are for readability purposes only 93 A N Hot Tip e Precedence of the operations are always left to right e All number references can either be one or two digits _OR D1 3 5 is logically equivalent to 1 3 1 4 1 5 _ D 1 3 5 D2 6 OR 03 7 is logically equivalent to 1 3 amp amp 1 4 amp amp 1 5 amp amp 2 6 3 7 _OR 001 03 05 002 06 AN 002 07 D03 10 12 is logically equivalent to 1 3 1 4 1 5 2 6 amp amp 2 7 amp amp 3 10 amp amp 3 12 D1 3 5D2 6 OR 7D3 10 12 is logically equivalent 1 3 amp amp 1 4 amp amp 1 5 88 2 6 2 7 3 10 3 12 11 10 Virtual Controls PGE Only The NetGuardian s Virtual Control Relays can be configured in the Provisionng gt Virtual Controls menu Virtual Controls allow you to manage a group of controls based on a set of instructions Virtual Controls Provisioning EIA IE as 1 Cutover 0000000000 Ethernet 2
98. ver Set to 255 255 255 255 is not using Note DNS Server settings are required if a hostname is being used for ping targets 44 11 4 Serial Ports M16 G2 Only The Provisioning gt Serial Port menu allows you to change settings depending on the port type of your NetGuardian From this menu you can select a mode of operation and enable reach through serial port functionality Jur DPS Telecom NetGuardian 16 Upload Logout MyDPS Monitor Menus Base Alarms Primary Serial Port Configuration Controls Port Type Baud Parity Stop Bits Primary port located 232 v 9600 8 bitdata noparity Y 1 Enable Resch Through Event Lo in the back of the 3 unit RTS head RTS tail pem Pen 3 0 0 System Ethernet Serial Port Reset The Provisioning gt Serial Ports menu A reminder that your primary serial port is located on the back of the NetGuardian chassis Port Configuration Select the serial port for your build of the NetGuardian Baud Parity and Stop Bits Select the appropriate settings from the drop down menu _ RTS Head Only used if your NetGuardian was built with a 202 modem The most commonly used value is 30 RTS Tail Only used if your NetGuardian was built with a 202 modem The most commonly used value is 10 Checking this box enables the port to be used as a terminal server Most commonly used to Telnet through the port over LAN to a hub switch or router From a command prompt type the following note th
99. voltage monitorin g 90 to 90 VDC or 4 to 20 mA 1 of Analog Range 2 Relays Optional 18 Relays 60 VDC 120 VAC 1A AC DC 32 to 140 F 0 to 60 C 22 01 58 30 to 70 C 00 to 00 F 00 to 00 C 0 to 95 non condensing 60 Years RoHS 5 6 Approved 4 Port 10 100 Switch SPF Fiber Sensor Sup ply Temp Temp Humidity 32 XP Vista 7 32 64 bit This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against ha rmful interference when the equipmentis operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual ma y ca use harmful interference to radio communications Operation of this equipment in aresidential area is likel yto cause harmful interference in which case the user will be required to correct the interference at his own expense 3 Shipping List Please make sure all of the following items are included with your NetGuardian V16 M16 G2 If parts are missing or if you ever need to order new parts please refer to the part numbers listed and call DPS Telecom at 1 800 622 3314 NetGuardian M16 G2 or Voice G2 Unit D PK 216V2 C16V2 NetGuardian Voice 16 NetGuardian M16 G2 V16 G2 User Manual D UM 216V2 C16V2 6 ft USB Downloa
100. ween 12 and 30VDC 17 2 SNMP FAQs PO Which version of SNMP is supported by the SNMP agent on the NetGuardian SNMP SNMPv2 and SNMPy3 gt How do configure the NetGuardian to send traps to an SNMP manager Is there a separate MIB for the NetGuardian How many SNMP managers can the agent send traps to And how do I set the IP address of the SNMP manager and the community string to be used when sending traps A The NetGuardian begins sending traps as soon as the SNMP managers are defined The NetGuardian MIB can be found on the DPS Telecom website The MIB should be compiled on your SNMP manager Note MIB versions may change in the future The unit Supports 2 SNMP managers which are configured by entering its IP address in the Trap Address field of Ethernet Port Setup To configure the community strings choose SNMP from the Edit menu and enter appropriate values in the Get Set and Trap fields Does the NetGuardian support MIB 2 and or any other standard MIBs The NetGuardian supports the bulk of MIB 2 Does the NetGuardian SNMP agent support both NetGuardian and T MonXM variables The NetGuardian SNMP agent manages an embedded MIB that supports only the NetGuardian s RTU variables The T MonXM variables are included in the distributed MIB only to provide SNMP managers with a single MIB for all DPS Telecom products PO PO Q How many traps are triggered when a single point is set or cleared The MIB defines traps
101. work Alarm Monitoring 800 622 3314 www DpsTelecom com 4955 E Yale Avenue Fresno California 93727

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