User manual NIBE™ SMO 20
Contents
1.2. EVAN 17 per Boynovskiy Nizhny Novgorod Tel fax 7 831 419 57 06 E mail info evan ru www nibe evan ru SE NIBE AB Sweden Box 14 Hannabadsv gen 5 SE 285 21 Markaryd Tel 46 0 433 73 000 Fax 46 0 433 73 190 E mail info nibe se www nibe se For countries not mention in this list please contact Nibe Sweden or check www nibe eu for more information Chapter 1 Important information NIBE SMO 20 SMO 20 An excellent choice SMO 20 is an electric control module which has been introduced to supply your home with inexpensive and environmentally friendly heating Heat production is reliable and economical with a NIBE air water heat pump and accumulator water heater An additional heater for example electric oil gas boiler can engage automatically if something unexpected should occur or as reserve opera tion Excellent properties for SMO 20 Easy to read display The control module has an easy to read display with easy to understand menus that facilitate setting a comfortable indoor climate Easy to install SMO 20 is easy to install together with a compatible NIBE air water heat pump When installing together with these the control module is con nected to the heat pump which enables you to see any heat pump alarms in SMO 20 The size of the control module means that it can be installed on walls indoors for easy access to control your installation Chapter 1 Important information NIBE SMO 20 9 10
3. 4 Disturbances in comfort Manage alarm Troubleshooting Additional heating only 5 Technical data 6 Glossary Index Table of Contents ON Ou B A 10 10 20 22 22 38 43 47 61 61 62 65 66 67 71 1 Important information Installation data Product Serial number Installation date Installer Type of docking Accumulator hot water heater Heat pump output size Add heat type power fault set tings heating curve offset curve slope og fo Serial number must always be given Certification that the installation is carried out according to instructions in NIBE s installer manual and applicable regulations Date Signed Chapter 1 Important information NIBE SMO 20 cy Chapter 1 Important information Safety information This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe Way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision Rights to make any design or technical modifications are reserved ONIBE 2015 NOTE SMO 20 must be installed via an isolator switch with a minimum breaking gap of 3mm NOTE If the supply cable is
4. NIBE User manual NIBE SMO 20 Control module UHB GB 1546 4 231759 Navigation Ok button confirm select Back button back undo exit Control knob move increase reduce A detailed explanation of the button functions can be found on page 10 How to scroll through menus and make different settings is described on page 15 Set the indoor climate The mode for setting the indoor temperature is accessed by pressing the OK button twice when in the start mode in the main menu Read more about the settings on page 23 Increase hot water volume To temporarily increase the amount of hot water if a hot water heater is installed to your SMO 20 first turn the control knob to mark menu 2 water droplet and then press the OK button twice Read more about the settings on page 38 In event of disturbances in comfort It a disturbance in comfort of any type occurs there are some measures that can be taken before you need to contact your installer See page 62 for instructions Table of Contents 1 Important information Installation data Safety information Serial number Contact information SMO 20 An excellent choice 2 Thecontrol module the heart of the house Control module s function Contact with SMO 20 Maintenance of SMO 20 3 SMO 20 at your service Set the indoor climate Set the hot water capacity Get information Adjust the heat pump
5. The control module the heart of the house Control module s function SMO 20 is a simple electrical control module which together with NIBE air water heat pump accumulator water heater and additional heater e g electric oil gas boiler creates a complete installation Among other things it controls the heat pump circulation pumps reversing valves and additional heat to supply your home with inexpensive and environmentally friendly heating in the most efficient way Contact with SMO 20 Display unit fv Y A Display B Status lamp C OK button D Back button E Control knob E Switch There is a display unit on the front of the control module which is used to communicate with SMO 20 Here you switch on switch off or set the installation to emergency mode set the indoor climate and hot water as well as adjust the installation to your needs receive information about settings status and events Chapter 2 The control module the heart of the house NIBE SMO 20 see different types of alarms and receive instructions about how they are to be rectified A Display Instructions settings and operational information are shown on the display The easy to read display and menu system facilitates navigation between the different menus and options to set the comfort or obtain the information you require B Status lamp The status lamp indicates the status of
6. made Chapter 3 SMO 20 at your service Status op prioritisation hot water charging hot water top calculated flow temp degree minutes outdoor temp ext heat med pump charge pump speed EB101 status number of starts total operating time of which hot water AA25 hot water 49 0 C 52 0 C 549 C 700 5 6 C runs 57 96 heating 9 345 hrs 5 hrs NIBE SMO 20 Menu 3 3 Menu 3 4 add heat info Information about the additional heat s settings operating status and statistics can be obtained here No changes can be made status time factor alarm log To facilitate fault finding the installa tion s operating status at alarm alerts is stored here You can see informa tion for the 10 most recent alarms To view the run status in the event of an alarm mark the alarm and press the OK button outdoor temp condenser return condenser out addition hot water charging heat medium flow evaporator operating time op mode Information about an alarm Chapter 3 SMO 20 at your service NIBE SMO 20 45 Menu 3 5 46 indoor temp log Here you can see the average temper ature indoors week by week during the past year The dotted line indicates the annual average temperature The average outdoor temperature is only shown if a room temperature sensor room unit is installed To read off an average temperature 1 2
7. scheduling is active otherwise off appears Setting periodic increase in the hot water temperature temporary lux Setting range 3 6 and 12 hours and mode off Default value off ot GELT N WP 6 hrs fe WP 12 hrs When hot water requirement has temporarily increased this menu can be used to select an increase in the hot water temperature to lux mode for a selectable time Chapter 3 SMO 20 at your service NIBE SMO 20 Cy Menu 2 2 Menu 2 3 Caution If comfort mode luxury is selected in menu 2 2 no further increase can be carried out The function is activated immediately when a time period is selected and confirmed using the OK button The remaining time for the selected setting is shown to the right When the time has run out SMO 20 returns to the mode set in menu 2 2 Select off to switch off SINE comfort mode Setting range economy normal luxury Default value normal e economy uh _ normal f y J luxury The difference between the selectable modes is the temperature of the hot tap water Higher temperature means that the hot water lasts longer economy This mode gives less hot water than the others but is more economical This mode can be used in smaller households with a small hot water requirement normal Normal mode gives a larger amount of hot water and is suitable for most households luxury Lux mode gives the greatest possible amou
8. 31 E mail info nibe ch www nibe ch Druzstevni zavody Drazice s r o Drazice 69 CZ 294 71 Benatky nad Jizerou Tel 420 326 373 801 Fax 420 326 373 803 E mail nibe nibe cz www nibe cz NIBE Systemtechnik GmbH Am Reiherpfahl 3 29223 Celle Tel 05141 7546 0 Fax 05141 7546 99 E mail info nibe de www hibe de V lund Varmeteknik A S Member of the Nibe Group Brogardsvej 7 6920 Videbaek Tel 97 17 20 33 Fax 97 17 29 33 E mail info volundvt dk www volundvt dk NIBE Energy Systems OY Juurakkotie 3 01510 Vantaa Puh 09 274 697 0 Fax 09 274 697 40 E mail info nibe fi www nibe fi NIBE Energy Systems France Sarl Zone industrielle RD 28 Rue du Pou du Ciel 01600 Reyrieux Tel 04 74 00 92 92 Fax 04 74 00 42 00 E mail info nibe fr www nibe fr NIBE Energy Systems Ltd 3C Broom Business Park Bridge Way Chesterfield S41 9QG Tel 0845 095 1200 Fax 0845 095 1201 E mail info nibe co uk www nibe co uk NIBE Energietechniek B V Postbus 634 NL 4900 AP Oosterhout Tel 0168 477722 Fax 0168 476998 E mail infoQinibenl nl www hibenl nl Chapter 1 Important information NIBE SMO 20 7 NO ABK AS Brobekkveien 80 0582 Oslo Postadresse Postboks 64 Vol lebekk 0516 Oslo Tel sentralbord 47 23 17 05 20 E mail post abkklima no www ni beenergysystems no PL NIBE BIAWAR Sp z o o Aleja Jana Pawla II 57 15 703 BIALYSTOK Tel 085 662 84 90 Fax 085 662 84 14 E mail sekretariat biawar com pl www biawar com pl RU
9. 4062 NIE Ns LO6 month g p ENE 06 14 Values to be changed To set a value 1 2 Chapter 2 The control module the heart of the house NIBE SMO 20 Mark the value you want to set using the control knob o Press the OK button The background of the value becomes green which means that you have accessed the setting mode Turn the control knob to the right to increase the value and to 04 the left to reduce the value L Press the OK button to confirm the value you have set To change 04 and return to the original value press the Back button Use the virtual keyboard Different keyboards In some menus where text may require entering a virtual keyboard is available Depending on the menu you can gain access to different character sets which you can select using the control knob To change character table press the Back button If a menu only has one character set the keyboard is displayed directly When you have finished writing mark OK and press the OK button 18 Chapter 2 The control module the heart of the house NIBE SMO 20 Scroll through the windows A menu can consist of several windows Turn the control knob to scroll between the windows Current menu Number of windows window in the menu Scroll through the windows in the start guide Arrows to scroll through window in start guide 1 Turn the control knob until one of the arrows in the top left corner at
10. 5 2 2 installed heat pump Chapter 4 Disturbances in comfort NIBE SMO20 65 5 Technical data Detailed technical specifications for this product can be found in the in stallation manual www nibe eu 66 Chapter 5 Technical data Glossary Additional heat The additional heat is the heat produced in addition to the heat supplied by the compressor in your heat pump Additional heaters can be for ex ample immersion heater electric heater solar power system gas oil pellet wood burner or district heating Calculated flow line temperature The temperature that the heat pump calculates that the heating system requires for an optimum accommodation temperature The colder the outdoor temperature the higher the calculated supply temperature Circulation pump Pump that circulates liquid in a pipe system Climate system Climate systems can also be called heating systems The building is heated using radiators under floor coils or convector fans Compressor Compresses the gas state refrigerant When the refrigerant is compressed the pressure and the temperature increase Condenser Heat exchanger where the hot gas state refrigerant condenses cooled and becomes a liquid and releases heat energy to the house heating and hot water systems COP If it is stated that a heat pump has COP 4 this means in principle that if you insert 10 pence you will get 40 pence worth of heat It isthe efficiency of the heat p
11. a room sensor is not activated the MW 2010 01 Ol desired offset of the heating curve is Be 2010 O1 0f set One step is usually enough to heating 0 change the room temperature by one MEL economy degree but in some cases several steps may be required Vacation scheduling starts at 00 00 on the start date and stops at 23 59 on the stop date TIP Complete holiday setting about a day before your return so that room temperature and hot water have time to regain usual levels TIP Set the vacation setting in advance and activate just before departure in order to maintain the comfort Caution If you choose to switch off hot water production during the vacation periodic increase preventing bacterial growth are blocked during this time periodic increase started in conjunction with the vacation setting being completed Chapter 3 SMO 20 at your service NIBE SMO 20 Men advanced 4 9 Menu FPA has orange text and isintended for the advanced user This menu has several sub menus Menu op prioritisation 4 9 1 ae op prioritisation Setting range 0 to 180 min Default value 30 min hot water 30 Tinta heating 30 min The indicator marks where in the cycle the installation is If O minutes is selected it means that requirement is not prioritised but will only be activated when there is no other requirement Chapter 3 SMO 20 at 55 Menu auto mode setting 4 9 2 start cool
12. damaged only NIBE its service representative or similar authorised person may replace it to prevent any danger and damage Symbols NOTE This symbol indicates danger to machine or person Caution This symbol indicates important information about what you should observe when maintaining your installation TIP This symbol indicates tips on how to facilitate using the product NIBE SMO 20 5 Marking SMO 20 is CE marked and fulfils IP21 The CE marking means that NIBE ensures that the product meets all regu lations that are placed on it based on relevant EU directives The CE mark is obligatory for most products sold in the EU regardless where they are made IP21 means that objects with a diameter larger than or equivalent to 12 5 mm cannot penetrate and cause damage and that the product is protected against vertically falling drops of water Serial number The serial number can be found on the upper side of the cover on the control module Serial number Caution Always give the product s serial number when reporting a fault Chapter 1 Important information NIBE SMO 20 Contact information AT CH CZ DE DK FI FR GB NL KNV Energietechnik GmbH Gahberggasse 11 4861 Sch rfling Tel 43 0 7662 8963 0 Fax 43 0 7662 8963 44 E mail mail knv at www knv at NIBE Warmetechnik c o ait Schweiz AG Industriepark CH 6246 Alt ishofen Tel 52 647 00 30 Fax 52 647 00
13. in some cases several steps may be required Setting the desired value The new value is shown on the right hand side of the symbol in the display Caution An increase in the room temperature can be slowed by the thermostats for the radiators or under floor heating Therefore open the thermostats fully except in those rooms where a cooler temperature is required e g bedrooms TIP Wait 24 hours before making a new setting so that the room temperat ure has time to stabilise If itis cold outdoors and the room temperature is too low increase the curve slope in menu 1 9 1 1 by one increment If itis cold outdoors and the room temperature is too high reduce the curve slope in menu 1 9 1 1 by one increment If it is warm outdoors and the room temperature is too low increase the value in menu 1 1 1 by one increment If itis warm outdoors and the room temperature is too high reduce the value in menu 1 1 1 by one increment scheduling In the menu ESI indoor cli mate heating cooling is scheduled for each weekday You can also schedule a longer period m during a selected period vacation in heating menu 4 7 z cooling Chapter 3 SMO 20 at your service NIBE SMO 20 Menu heating 1 3 1 Increases or decreases in the accommodation temperature can be sched uled here for up to three time periods per day One step is usually enough to change the room temperature by one degree but in some cases several steps
14. may be required If a room sensor is installed and activated the desired room temperature C is set during the time periods Activated Schedule dchedule 1 c activated 215052 2006000 Conflict Day Time period Adjusting Schedule The schedule to be changed is selected here Activated Scheduling for the selected period is activated here Set times are not affected at deactivation Chapter 3 SMO 20 at your service NIBE SMO 20 25 Day Select which day or days of the week the schedule is to apply to here To remove the scheduling for a particular day the time for that day must be reset by setting the start time to the same as the stop time If the line all is used all days in the period are set for these times Time period The start and stop time for the selected day for scheduling are selected here Adjusting How much the heating curve is to be offset in relation to menu 1 1 during scheduling is set here If the rooms sensor is installed the desired room temperature is set in C Conflict If two settings conflict with each other a red exclamation mark is displayed A TIP Y If you wish to set similar scheduling for every day of the week start by filling in all and then changing the desired days Ml TIP Y Set the stop time earlier than the start time so that the period extends beyond midnight Scheduling then stops at the set stop time the day after Scheduling always starts on the date
15. period is activated here Set times are not affected at deactivation Chapter 3 SMO 20 at your service NIBE SMO20 59 Day Select which day or days of the week the schedule is to apply to here To remove the scheduling for a particular day the time for that day must be reset by setting the start time to the same as the stop time If the line all is used all days in the period are set for these times Time period The start and stop time for the selected day for scheduling are selected here Conflict If two settings conflict with each other a red exclamation mark is displayed AL TIP Y If you wish to set similar scheduling for every day of the week start by filling in all and then changing the desired days SAL TIP Y Set the stop time earlier than the start time so that the period extends beyond midnight Scheduling then stops at the set stop time the day after Scheduling always starts on the date that the start time is set for 3 Caution Long term scheduling of quiet mode can cause reduced comfort and operating economy 60 Chapter 3 SMO 20 at your service NIBE SMO 20 Disturbances in comfort In most cases the control module notes a malfunction and indicates this with alarms and shows instructions to rectify it in the display See Manage alarm for information about managing alarms If the malfunction does not appear in the display or if the display is not lit the following troubleshooting gu
16. than the set maximum value or lower than the set minimum value the rW heating curve flattens out at these temperatures 10 0 10 20 30 40 C Outdoor temperature Caution Underfloor heating systems are normally MEELA ARa el clec tuU set between 35 and 45 C Must be restricted with underfloor cooling min flow line temp to pre vent condensation Check the max temperature for your floor with your installer floor sup plier The figure at the end of the curve indicates the curve slope The figure beside the thermometer gives the curve offset Use the control knob to set a new value Confirm the new setting by pressing the OK button Chapter 3 SMO 20 at your service NIBE SMO 20 Curve 0 is an own curve created in menu 1 9 7 To select another curve slope 1 yn 3 Press the OK button to access the setting mode Select a new curve The curves are numbered from 0 to 15 the greater the number the steeper the slope and the greater the supply temper ature Curve 0 means that menu 1 9 7 is used Press the OK button to exit the setting To read off a curve 1 2 3 Chapter 3 SMO 20 at your service Turn the control knob so that the ring on the shaft with the outdoor temperature is marked Press the OK button Follow the grey line up to the curve and out to the left to read off the value for the supply temperature at the selected outdoor temperature You can now select to take
17. that the start time is set for CP Caution Changes of temperature in accommodation take time For example short time periods in combination with underfloor heating will not give a noticeable difference in room temperature Menu cooling 123 2 Here you can schedule when cooling is permitted in the accommodation for up to two different time periods per day 26 Chapter 3 SMO 20 at your service NIBE SMO 20 Activated Schedule g activated 24 90 90 98 Conflict Day Time period Adjusting Schedule The schedule to be changed is selected here Activated Scheduling for the selected period is activated here Set times are not affected at deactivation Day Select which day or days of the week the schedule is to apply to here To remove the scheduling for a particular day the time for that day must be reset by setting the start time to the same as the stop time If the line all is used all days in the period are set for these times Time period The start and stop time for the selected day for scheduling are selected here Adjusting Here you set when active cooling will not be permitted Conflict If two settings conflict with each other a red exclamation mark is displayed TIP If you wish to set similar scheduling for every day of the week start by filling in all and then changing the desired days TIP Set the stop time earlier than the start time so that the period extends beyond midnight Sche
18. the control module It lights green during normal operation lights yellow in emergency mode lights red in the event of a deployed alarm C OK button The OK button is used to confirm selections of sub menus options set values page in the start guide D Back button The back button is used to go back to the previous menu change a setting that has not been confirmed E Control knob The control knob can be turned to the right or left You can scroll in menus and between options increase and decrease the values change page in multiple page instructions for example help text and service info F Switch The switch assumes three positions On I standby O Emergency mode A Emergency mode must only be used in the event of a fault on the control module In this mode the compressor in the heat pump switches off and the immersion heater engages The control module display is not illuminated and the status lamp illuminates yellow Chapter 2 The control module the heart of the house NIBE SMO20 11 G USB port The USB port is hidden beneath the plastic badge with the product name on it The USB port is used to update the software Visit http www nibeuplink com and click the Software tab to download the latest software for your installation 12 Chapter 2 The control module the heart of the house NIBE SMO 20 Menu 1 Menu 2 Menu 3 Menu 4 Menu system Outdoor
19. the curve slope in menu 1 9 1 heating curve needs adjusting down External switch for changing the room heating activated Check any external switches Low system pressure Not enough water in the climate system Top up the water in the climate system The compressor does not start There is no heating requirement The heat pump does not call on heating nor hot water Temperature conditions tripped 2 UJ BE SMO20 63 Chapter 4 Disturbances in comfort Wait until the temperature condition has been reset Minimum time between compressor starts has not been reached Wait 30 minutes and check if the compressor has started Alarm tripped Follow the display instructions 64 Chapter 4 Disturbances in comfort NIBE SMO 20 Additional heating only If you are unsuccessful in rectifying the fault and are unable to heat the house you can whilst waiting for assistance continue running the heat pump in add heat only This means that additional heating only is used to heat the house Set the installation to additional heat mode 1 Goto menu 4 2 op mode 2 Mark add heat only using the control knob and then press the OK button 3 Return to the main menus by pressing the Back button Caution When commissioning without NIBE air water heat pump an alarm communication error may appear in the display The alarm is reset if the relevant heat pump is deactivated in menu
20. the hot water circulation pump must be stationary between operating instances Hot water circulation is activated in menu 5 4 soft inputs and outputs 42 Chapter 3 SMO 20 at your service NIBE SMO 20 Get information Overview Sub menus For the menu IM there are several sub menus No settings can be made in these menus they just display in ceri NN formation Status information for the relevant menu can be found on the COM PO display to the right of the menus ae ad shows temperature levels amm and settings in the installation indoor temp log shows operating times number of starts etc for the compressor in the heat pump OMNIS displays information about the additional heat s operating times etc ALCUME shows the latest alarms ae oY o guata AOL the average temperature indoors week by week during the past year Chapter 3 SMO 20 at your service NIBE SMO 20 43 Menu 3 1 Menu 3 2 44 service info Information about the actual operat ing status of the installation e g cur rent temperatures etc can be ob tained here No changes can be made The information is on several pages Turn the control knob to scroll between the pages Symbols in this menu Com pressor Addi tion Cooling Heating medium pump or ange compressor info Information about the compressor s operating status and statistics can be obtained here No changes can be
21. the start time so that the period extends beyond midnight Scheduling then stops at the set stop time the day after Scheduling always starts on the date that the start time is set for advanced Menu ERVARE has orange text and is intended for the advanced user This menu has several sub menus periodic increase period Setting range 1 90 days Default value 14 days V start time period 14 days Setting range 00 00 23 00 start time 0200 Default value 00 00 Next periodic increase To prevent bacterial growth in the water heater the heat pump and any additional heater can increase the hot water temperature for a short time at regular intervals The length of time between increases can be selected here The time can be set between 1 and 90 days Factory setting is 14 days Tick untick ac tivated to start switch off the function Chapter 3 SMO 20 at your service NIBE SMO 20 41 Mend hot water recirc PES NP operating time Setting range 1 60 min Default value 60 min ai T downtime downtime 2 min Setting range O 60 min period 1 00715 0530 Default value 0 min SENE period3 Set the hot water circulation for up to three periods per day here During the set periods the hot water circulation pump will run according to the settings above operating time decide how long the hot water circulation pump must run per operating instance downtime decide how long
22. value gives a greater and faster change of the heating curve s set offset NOTE Too high a set value for factor system can depending on your climate system produce an unstable room temperature If several climate systems are installed the above settings can be made for the relevant systems Chapter 3 SMO 20 at vour service NIBE 20 33 Menu 1 9 5 34 Chapter 3 SMO 20 at you cooling settings delta at 20 C Setting range 3 10 C 3 delta at 20 C Factory setting 3 delta at 40 C Setting range 3 20 C Factory setting 6 delta at 40 C heat cool sen set pt value cool heat sensor heat at room under temp heat cool sen Setting range BT74 BT50 RMU BT50 Factory setting BT 74 set pt value cool heat sensor Setting range 5 40 C Factory setting 21 heat at room under temp Setting range 0 5 10 0 C Default value 1 0 cool at room over temp Setting range 0 5 10 0 C Default value 3 0 start active cooling Setting range 10 300 DM Factory setting 30 DM time betw switch heat cool Setting range 0 A8 h Factory setting 2 r service You can use SMO 20 to cool the house during hot periods of the year NIIDETM CRNAf DN NIBE SMO 20 Cy Caution Certain setting options only appear if their function is installed and ac tivated in SMO 20 delta at 20 C Set the desired temperature on the temperature difference between s
23. 3 Turn the control knob so that the ring on the shaft with the week number is marked Press the OK button Follow the grey line up to the graph and out to the left to read off the average indoor temperature at the selected week You can now select to take read outs for different weeks by turning the control knob to the right or left and read off the average temper ature Press the OK or Back button to exit read off mode Chapter 3 SMO 20 at your service Menu 4 1 Menu 4 1 3 Adjust the heat pump Overview Sub menus For the menu SNES EEE there are several sub menus Status Information plus functions for the relevant menu can be found on the display to the right of the E op mode menus EB 77 DISC UON Settings applying to any installed extra functions in the heating system 4 language language UTE Activation of manual or holiday setting automatic operating mode The status information shows the selected oper ating mode MAESE Settings regarding which icons in the control module s user in terface that are to appear on the hatch when the door is closed III Nerii Setting current time and date Select the language for the display here The status information shows the selected language Vacation scheduling heating and hot water comfort tatus information set is displayed if you set a vacation schedule but it is not active at the moment active is displayed if any part of the va
24. 4 7 This symbol indicates whether SMO 20 has contact with NIBE Uplink This symbol indicates whether cooling is active Heat pump with cooling function required 14 Chapter 2 The control module the heart of the house NIBE SMO 20 Menu number marked sub menu Name and menu number main menu Symbol main menu INDOOR CLIMATE HOT WATER E temperature INFO scheduling advanced j HEAT PUMP Marked main menu Symbols sub menus Name sub menus Status information sub menus Operation To move the cursor turn the control knob to the left or the right The marked position is brighter and or has a light frame Selecting menu To advance in the menu system select a main menu by marking it and then pressing the OK button A new window then opens with sub menus Select one of the sub menus by marking it and then pressing the OK button Chapter 2 The control module the heart of the house NIBE SMO20 15 16 Selecting options e economy UE i normal Em ir b luxu Alternative In an options menu the current selected option is indicated by a green A tick To select another option 1 Mark the applicable option One of the options is pre selected oe white 2 Press the OK button to confirm the selected option The selected g option has a green tick k Chapter 2 The control module the heart of the house Setting a value stime date 14 day m
25. D Display 11 Display unit 10 Back button 11 Control knob 11 Display 11 OK button 11 Status lamp 11 Switch 11 Disturbances in comfort 61 Alarm 61 Manage alarm 61 Only additional heat 65 Troubleshooting 62 G Get information 43 Glossary 67 H Help menu 19 Important information 4 Contact information 7 Installation data 4 Serial number 6 SMO 20 An excellent choice 9 Installation data 4 M Maintenance of SMO 20 20 Regular checks 20 Saving tips 20 Chapter 7 Item register Manage alarm 61 Menu system 13 Help menu 19 Operation 15 Scroll through the windows 19 Selecting menu 15 Selecting options 16 Setting a value 17 Use the virtual keyboard 18 O OK button 11 Only additional heat 65 Operation 15 P Power consumption 20 R Regular checks 20 S Saving tips 20 Power consumption 20 Scroll through the windows 19 Selecting menu 15 Selecting options 16 Serial number 6 Set the hot water capacity 38 Set the indoor climate 22 Setting a value 17 SMO 20 An excellent choice 9 SMO 20 at your service 22 Adjust the installation 47 Get information 43 Set the hot water capacity 38 Set the indoor climate 22 Status lamp 11 Switch 11 T Technical data 66 The control module the heart of the house 10 Troubleshooting 62 U Use the virtual keyboard 18 NIBE AB Sweden Hannabadsvagen 5 Box 14 SE 285 21 Markaryd info nibe se www nibe eu MM
26. SMO 20 Menu 1 1 CP temperature Choose between heating or cooling and then setthe desired temperature in the next menu temperature heat ing cooling in menu 1 1 Set the temperature with room sensors installed and activated heating Setting range 5 30 C Default value 20 cooling Setting range 5 30 C Default value 25 The value in the display appears as a temperature in C if the climate sys tem is controlled by a room sensor Caution A slow heat releasing heating sys tem such as for example under floor heating may not be suitable for control using the heat pump s room sensor To change the room temperature use the control knob to set the desired temperature in the display Confirm the new setting by pressing the OK button The new temperature is shown on the right hand side of the symbol in the display Setting the temperature without room sensors activated Setting range 10 to 10 Default value 0 The display shows the set values for heating curve offset To increase or reduce the indoor temperature increase or reduce the value on the display Use the control knob to set a new value Confirm the new setting by pressing the OK button Chapter 3 SMO 20 at your service NIBE SMO20 23 Menu 1 3 24 The number of steps the value has to be changed to achieve a degree change of the indoor temperature depends on the heating installation One step is usually enough but
27. arm action must be selected in the menu 5 1 4 Chapter 4 Disturbances in comfort NIBE SMO20 61 62 Caution Selecting aid mode is not the same as correcting the problem that caused the alarm The status lamp will therefore continue to be red If the alarm does not reset contact your installer for suitable remedial ac tion NOTE Always give the product s serial number 14 digits when reporting a fault Troubleshooting If the operational interference is not shown in the display the following tips can be used Basic actions Start by checking the following possible fault sources The switch s position Group and main fuses of the accommodation The property s earth circuit breaker Low hot water temperature or a lack of hot water This part of the fault tracing chapter only applies if the water heater is in stalled in the system Closed or choked filling valve for the hot water heater Open the valve Mixing valve if there is one installed set too low Adjust the mixer valve Control module in incorrect operating mode If mode manual is selected select addition Large hot water consumption Wait until the hot water has heated up Temporarily increased hot water capacity temporary lux can be activated in menu 2 1 Too low hot water setting Enter menu 2 2 and select a higher comfort mode Too low or no operating prioritisation of hot water Enter menu 4 9 1 and increa
28. ating coils Heat exchanger Device that transfers heat energy from one medium to another without mixing mediums Examples of different heat exchangers are evaporators and condensers Heat factor Measurement of how much heat energy the heat pump gives off in relation to the electric energy it needs to operate Another term for this is COP Heating curve The heating curve determines which heat the heat pump is to produce depending on the temperature outdoors If a high value is selected this tells the heat pump that it must produce a lot of heat when it is cold out doors in order to achieve a warm indoor temperature Chapter 6 Glossary NIBE SMO 20 Heating medium Hot liquid usually normal water which is sent from the heat pump to the house climate system and makes the accommodation warm The heating medium also heats the hot water through the double jacketed tank or coil tank Heating medium side Pipes to the house s climate system and condenser make up the heating medium side Mixing valve A valve that mixes the cold water with the hot water leaving the heater Outside sensor A sensor that is located outdoors This sensor tells the heat pump how hot it is outdoors Pressostat Pressure switch that triggers an alarm and or stops the compressor if non permitted pressures occur in the system A high pressure pressostat trips it the condensing pressure is too great A low pressure pressostat trips if the evaporation pr
29. cation schedule is active otherwise it displays off Settings of control module work mode plus functions Settings for any additional functions installed in SMO 20 can be made in the sub menus internet Here you make settings for connecting SMO 20 to the internet NOTE nibe uplink For these functions to work the tcp ip settings network cable must be connected proxy settings Chapter 3 SMO 20 at your service NIBE SMO 20 47 Menu 2 1 3 1 Menu 4 1 3 8 48 nibe uplink Here you can manage the installa Ch t tion s connection to NIBE Uplink http www nibeuplink com and see the number of users connected to the installation via the internet number of usersy serial number 134500123456 78 connection string A connected user has a user account BWS SUE E a in NIBE Uplink which have been given permission to control and or monitor your installation switch off all users Request new connection string To connect a user account on NIBE Uplink to your installation you must request a unique connection string 1 Mark request new connection string and press the OK button 2 The installation now communicates with NIBE Uplink to create a connection string 3 When a connection string has been received it is shown in this menu at connection string and is valid for 60 minutes Disconnect all users 1 Mark switch off all users and press the OK button 2 Theins
30. duling then stops at the set stop time the day after Scheduling always starts on the date that the start time is set for Chapter 3 SMO 20 at your service NIBE SMO20 27 Menu 1 9 Menu 1 9 1 28 advanced Menu EEEE is intended for the advanced user his menu has several sub menus Setting the curve slope for eating and cooling SUITES Setting the heat curve offset when the external contact is connected ae Aa A caa o Setting minim um permitted flow line temperature Settings regarding the room sensor INKL Settings for cooling Setting own curve for heating and cooling TJM Setting the offset of the heating curve or cooling curve at a specific outdoor temperature curve heating curve Setting range 0 15 Default value 9 cooling curve Setting range 0 9 Default value O Chapter 3 SMO 20 at your service NIBE SMO 20 The prescribed heating curve for your house can be viewed in the menu ASSISTS The task of the heating curve is to give an even indoor temperature regardless of the outdoor temperature and thereby energy efficient operation It is from this heating curve that the control module s control computer determines the temperature of the water to the heating system supply temperature and therefore the indoor temperature Select the heating curve and read off how the supply temperature changes at different outdoor temperatures here If there is access to cooling the same setting
31. e the scheduling for a particular day the time for that day must be reset by setting the start time to the same as the stop time If the line all is used all days in the period are set for these times Time period The start and stop time for the selected day for scheduling are selected here Blocking The desired blocking is selected here Conflict If two settings conflict with each other a red exclamation mark is displayed nm Blocking the compressor in the outdoor unit Blocking additional heat Chapter 3 SMO 20 at your service NIBE SMO 20 Menu 4 9 6 TIP If you wish to set similar scheduling for every day of the week start by filling in all and then changing the desired days TIP Set the stop time earlier than the start time so that the period extends beyond midnight Scheduling then stops at the set stop time the day after Scheduling always starts on the date that the start time is set for Caution Long term blocking can cause reduced comfort and operating economy schedule silent mode The compressor can be scheduled to be set to quiet mode the heat pump must support this for up to two different time periods here When scheduling is active the quiet mode symbol is shown in the main menu on the symbol for the control module Activated Schedule 1400 1630 Conflict Day Time period Schedule The period to be changed is selected here Activated Scheduling for the selected
32. eating cooling o add heat only The control module operating mode is usually set to auto It is also pos sible to set the control module to add heat only when only additional heat is used or manual and then select what functions are to be permit ted Change the operating mode by marking the desired mode and pressing the OK button When an operating mode is selected itshows whatin the control module is permitted crossed out not permitted and selectable alternatives to the right To select selectable functions that are permitted or not mark the function using the control knob and press the OK button Operating mode auto In this operating mode the control module automatically selects what functions are permitted Operating mode manual In this operating mode you can select what functions are permitted You cannot deselect compressor in manual mode Operating mode add heat only In this operating mode the compressor is not active only additional heat is used Caution If you choose mode add heat only the compressor is deselected and there is a higher operating cost Caution You cannot change from only additional heat if you do not have a heat pump connected Chapter 3 SMO 20 at your service Menu 4 3 Functions compressor is that which produces heating and hot water for the ac commodation If compressor is deselected a symbol is displayed in the main menu on the symbol for the contr
33. essure is too low Radiator Another word for heating element They must be filled with water in order to be used with SMO 20 Return pipe The line in which the water is transported back to the heat pump from the house heating system radiators heating coils Return temp The temperature of the water that returns to the heat pump after releasing the heat energy to the radiators heating coils Room sensor A sensor that is located indoors This sensor tells the heat pump how hot it is indoors Safety valve A valve that opens and releases a small amount of liquid if the pressure is too high Chapter 6 Glossary NIBE SMO 20 69 70 Shuttle valve A valve that can send liquid in two directions A shuttle valve that enables liquid to be sent to the climate system when the heat pump produces heating for the house and to the hot water heater when the heat pump produces hot water Supply temperature The temperature of the heated water that the heat pump sends out to the heating system The colder the outdoor temperature the higher the supply line temperature becomes Water heater Container where domestic water is heated Is located somewhere outside the heat pump Chapter 6 Glossary NIBE SMO 20 Item register A Adjust the installation 47 Alarm 61 B Back button 11 C Contact information 7 Contact with SMO 20 10 Display unit 10 Menu system 13 Control knob 11 Control module s function 10
34. ide can be used In the event of an alarm some kind of Esse malfunction has occurred which is indicated by the status lamp changing from green continuously to red con tinuously In addition an alarm bell appears in the information window info action Alarm reset alarm In the event of an alarm with a red CC aid mode status lamp a malfunction has oc curred that the heat pump and or control module cannot remedy itself In the display by turning the control knob and pressing the OK button you can see the type of alarm it is and reset it You can also choose to set the installation to aid mode info action Here you can read what the alarm means and receive tips on what you can do to correct the problem that caused the alarm reset alarm In most cases it is enough to select reset alarm to correct the problem that caused the alarm If a green light illuminates after select ing reset alarm the alarm has been remedied If a red light is still visible and a menu called alarm is visible in the display the problem that caused the alarm remains If the alarm disappears and then returns contact your installer aid mode aid mode is a type of emergency mode This means that the installation produces heat and or hot water despite there being some kind of problem This can mean that the heat pump s compressor is not running In this case any electrical addition produces heat and or hot water NOTE To select aid mode an al
35. ing Setting range 15 40 C Factory setting 25 start cooling stop heating Setting range 20 40 C Default values 17 stop heating stop additional heat filtering time stop additional heat Setting range 25 40 C Factory setting 5 filtering time Setting range 0 A8 h Default value 24 h When the operating mode is set to auto the control module selects when start and stop of additional heat and heat production is permitted depending on the average outdoor temperature If the heat pump has the integrated cooling function and it is activated in the menu you can also select the start temperature for cooling Select the average outdoor temperatures in this menu You can also set the time over which filtering time the average temper ature is calculated If you select 0 the present outdoor temperature is used Caution a It cannot be set stop additional heat higher than stop heating Caution In systems where heating and cooling share the same pipes stop heat ing cannot be set higher than start cooling if there is not a cool ing heating sensor 56 Chapter 3 SMO 20 at your service NIBE SMO 20 Menu 4 9 3 Menu 4 9 4 degree minute setting current value Setting range 3000 3000 start compressor Setting range 1000 30 Default value 60 current value start compressor start diff additional heat step difference compressors diff between addit
36. ing on which cooling func tion 2 pipe 4 pipe system is used the lower limit of the setting range can vary trom 7 to 18 C Setting range 7 30 C Factory setting 18 C In menu 1 9 3 you select heating or cooling in the next menu min supply temp heating cooling set the minimum temperature on the supply tem perature to the climate system This means that SMO 20 never calculates a temperature lower than that set here If there is more than one climate system the setting can be made separately for each system Chapter 3 SIMO 20 o Menu 1 9 4 TIP The value can be increased if you have for example a cellar that you always want to heat even in summer You may also need to increase the value in stop heating menu 4 9 2 auto mode setting room sensor settings factor system heating Setting range 0 0 6 0 Factory setting heating 2 0 control room sensor syst 1 cooling Setting range 0 0 6 0 Factory setting cooling 1 0 Room sensors to control the room temperature can be activated here Caution A slow heat releasing heating system such as for example underfloor heating may not be suitable for control using the heat pump s room Sensor Here you can set a factor a numerical value that determines how much an over or sub normal temperature the difference between the desired and actual room temperature in the room is to affect the supply temper ature to the climate system A higher
37. ional steps Setting range 10 2000 Default value 60 start diff additional heat Setting range 100 2000 Factory setting 400 diff between additional steps Setting range 10 1000 Factory setting 30 Degree minutes are a measurement of the current heating requirement in the house and determine when the compressor respectively additional heat will start stop Caution Higher value on start compressor gives more compressor starts which increase wear on the compressor Too low value can give uneven indoor temperatures factory setting user All settings that are available to the user including advanced menus can be reset to default values here Do you want to reset all user settings to factory settings Caution After factory setting personal set tings such as heating curves must be reset Menu 4 9 5 58 schedule blocking The additional heat can be scheduled to be blocked for up to two different time periods here When scheduling is active the relevant blocking symbol is shown in the main menu on the symbol for the control module Activated Schedule g activated all mon tues wed thur 400 1630 Conflict Day Time period Blocking Schedule The period to be changed is selected here Activated Scheduling for the selected period is activated here Set times are not affected at deactivation Day Select which day or days of the week the schedule is to apply to here To remov
38. ired The heat curve is affected at 5 C from set outdoor temp point It is important that the correct heating curve is selected so that the room temperature is experienced as even TIP If it is cold in the house at for example 2 C outdoor temp point is set to 2 and change in curve is increased until the desired room temperature is maintained Caution Wait 24 hours before making a new setting so that the room temperat ure has time to stabilise Chapter 3 SMO 20 at your service NIBE SMO 20 37 Menu 2 1 38 t the ho T Overview Sub menus This menu only appears if a water heater is docked to the heat pump For the menu HAEN there are temporary lux several sub menus Status Information h for the relevant menu can be found comfort mode on the display to the right of the menus scheduling Activation of tempor bos ary increase in the hot water temper ature Status information displays off or what length of time of the temporary temperature increase remains Setting hot water comfort The status information displays what mode Is selected economy normal or luxury Esel Scheduling hot water comfort The status information set appears if you have set scheduling but it is not currently active holiday setting appears if holiday setting is active at the same time as scheduling when the holiday function is prioritised active appears if any part of
39. ldren live in a house with 1 flat screen TV 1 digital box 1 DVD player 1 TV games console 2 computers 3 stereos 2 bulbs in the WC 2 bulbs in the bathroom 4 bulbs in the kitchen 3 bulbs outside a washing machine tumble drier fridge freezer oven vacuum cleaner engine block heater 6240 kWh domestic electricity year Energy meter Check the accommodation s energy meter regularly preferably once a month This will indicate any changes in power consumption Chapter 2 The control module the heart of the house NIBE SMO20 21 3 SMO 20 at your service Set the indoor climate Overview Sub menus For the menu UNDO CE there are several sub menus Status information for the relevant menu can be found on the display to the right of the menus Setting thetemperature schedis or the climate system The status in advanced formation shows the set values for the climate system Fare Scheduling heating and cooling Status information set is displayed if you set a schedule but it is not active now holiday setting is displayed if the vacation schedule is active at the same time as the schedule the vacation function is prioritised active displays if any part of the schedule is active otherwise it displays off Setting of heat curve adjusting with external contact minimum value for supply temperature room sensor and cooling function temperature 22 Chapter 3 SMO 20 at your service NIBE
40. mediate server server proxy server between the in IEEE stallation and Internet These settings pnaka are primarily used when the installa Mas tion connects to the Internet via a company network The installation supports proxy authentication of the Wat A mI HTTP Basic and HTTP Digest type If unsure about applicable settings contact your network administrator or similar for further information Setting Tick use proxy if you do not want to use a proxy Mark server and press the OK button Enter the correct details via the virtual keypad Mark OK and press the OK button Repeat 1 3 for port user name and password Mark confirm and press the OK button R1 4 Bm Chapter 3 SMO 20 at your service NIBE SMO20 49 N Menu 4 1 5 50 a TIP All settings made since opening the menu can be reset by marking reset and pressing the OK button SG Ready This function can only be used in mains networks that support the SG Ready standard affect room temperature Make settings for the function SG Ready here affect hot water Low price mode means that the elec BICIS n tricity supplier has a low tariff and the system uses this to reduce costs Over capacity mode means that the electricity supplier has set the tariff very low and the system uses this to reduce the costs as much as possible affect room temperature Here you set whether room temperature should be affected when ac
41. n information on how the electricity price varies over up to three days activated price of electricity overview area area affect room temperature In this menu you state where the heat pump is located and how great a role the electricity price should play The greater the value the greater the ef fect the electricity price has and the possible savings are larger but at the same time there is an increased risk of affecting comfort affect hot water affect room temperature Setting range 1 10 Factory setting 5 affect hot water Setting range 1 4 Factory setting 2 affect cooling Setting range 1 10 Factory setting 3 Thisfunction can only be used if you have an hourly tariff agreement with your electricity supplier that supports Smart price adaption Smart price adaption moves the heat pump s consumption over 24 hours to periods with the cheapest electricity tariff which gives savings for hourly rate based electricity contracts The function is based on hourly rates for the next 24 hours being retrieved via NIBE Uplink and therefore an inter net connection and an account for NIBE Uplink are required Untick activated to switch off smart price adaption Chapter 3 SMO 20 at your service 51 Menu 4 2 a 52 op mode op mode Setting range auto manual add heat only Default value auto Qj auto CJ manual functions Setting range compressor addi tion h
42. ne degree increases power consump tion by approx 5 Domestic electricity In the past it has been calculated that an average Swedish household has an approximate annual consumption of 5000 kWh domestic electri city year In today s society it is usually between 6000 12000 kWh year Equipment Normal Output Approx W annual con sump tion kWh Standby TV Operation 5 h day Standby 19 h day Digital box Operation 5 h day Standby 19 h day DVD Operation 2 h week 15 5 45 TV games console Operation 6 h week 160 2 67 Chapter 2 The control module the heart of the house NIBE SMO 20 Equipment Normal Output Approx W annual con sump tion kWh Radio stereo Operation 3 h day 40 50 Computer incl screen Operation 3 h day 100 120 standby 21 h day Bulb Operation 8 h day 6 U5 20 58 Spot light Halogen Operation 8 h day Cooling Operation 24 h day Freezer Operation 24 h day Stove hob Operation 40 min day Stove oven Operation 2 h week Dishwasher cold water connection Opera tion 1 time day Washing machine Operation 1 times day Tumble drier Operation 1 times day Vacuum cleaner Operation 2 h week Engine block heater Operation 1 h day 4 months a year Passenger compartment heater Operation 800 1 h day 4 months a year These values are approximate example values Example A family with 2 chi
43. nt of hot water In this mode the immersion heater as well as the compressor is used to heat hot water which may increase operating costs scheduling Two different periods of hot water comfort per day can be scheduled here Scheduling is activated deactivated by ticking unticking activated Set times are not affected at deactivation Chapter 3 SMO 20 at your service NIBE SMO20 39 Activated Schedule mon tues wed Conflict Day Time period Adjusting Schedule The schedule to be changed is selected here Activated Scheduling for the selected period is activated here Set times are not affected at deactivation Day Select which day or days of the week the schedule is to apply to here To remove the scheduling for a particular day the time for that day must be reset by setting the start time to the same as the stop time If the line all is used all days in the period are set for these times Time period The start and stop time for the selected day for scheduling are selected here Adjusting Set the hot water comfort that is to apply during scheduling here Conflict If two settings conflict with each other a red exclamation mark is displayed L TIP If you wish to set similar scheduling for every day of the week start by filling in all and then changing the desired days 40 Chapter 3 SMO 20 at your service NIBE SMO 20 Menu 2 9 Menu 2 9 1 TIP Set the stop time earlier than
44. ol module You cannot deselect compressor in manual mode addition is what helps the compressor to heat the accommodation and or the hot water when it cannot manage the whole requirement alone heating means that you get heat in the accommodation You can deselect the function when you do not wish to have heating running cooling means that you get cooling in the accommodation in hot weather This alternative requires an accessory for cooling or that the heat pump has a built in function for cooling and is activated in the menu You can deselect the function when you do not wish to have the cooling run ning my icons Dv outdoor indoor temperature q f hot water temperature ay analog clock W digital clock 00 01 i No function in SMO 20 time amp date Set time and date display mode and time time zone here i TIP S iy 12 h date Time and date are set automatically EERME ELECE Aarons if the heat pump is connected to 05 month 006 NIBE Uplink To obtain the correct IB year time the time zone must be set a Stockholm Chapter 3 SMO 20 at your service NIBE SMO 20 53 Menu 4 6 Menu 4 7 N lt 54 language Choose the language that you want the information to be displayed in here E d ansk deutsch holiday setting If a room sensor is installed and activ ated the desired room temperature C is set during the time period activated If
45. ooling Here you can set when active cooling is to start Degree minutes are a measurement of the current heating demand in the house and determine when the compressor cooling operation respectively additional heat will start stop time betw switch heat cool This selection is only available in cooling 2 pipe systems Here you can set how long SMO 20 is to wait before it returns to heating mode when the cooling demand has ceased or vice versa Menu OWn curve 19 7 supply temperature heating Setting range 5 70 C flow line temp at 30 C flow line temp at 20 C cooling flow line temp at 10 C Depending on which accessory iS ic Mud Ne used the setting range can vary Setting range 5 40 C flow line temp at 10 C flow line temp at 20 C Create your own heating or cooling curve here by setting the desired supply temperatures for different outdoor temperatures CP Caution Curve 0 in menu 1 9 1 must be selected for own curve to apply Venu point offset 1 9 8 5 outdoor temp point Setting range 40 30 C Default value O C outdoor temp point change in curve change in curve Setting range 10 10 C Default value 0 C 36 Chapter 3 SMO 20 at your service NIBE SMO 20 Select a change in the heating curve at a certain outdoor temperature here One step is usually enough to change the room temperature by one degree but in some cases several steps may be requ
46. read outs for different outdoor temperat ures by turning the control knob to the right or left and read off the corresponding flow temperature Press the OK or Back button to exit read off mode TIP Wait 24 hours before making a new setting so that the room temperat ure has time to stabilise If itis cold outdoors and the room temperature is too low increase the curve slope by one increment If itis cold outdoors and the room temperature is too high lower the curve slope by one increment If it is warm outdoors and the room temperature is too low increase the curve offset by one increment If itis warm outdoors and the room temperature is too high lower the curve offset by one increment 2 UJ BE SMO20 31 Menu 1 9 2 Menu 1 9 3 32 external adjustment climate system Setting range 10 to 10 or desired room temperature if the room sensor is installed Default value O climate system 1 Connecting an external contact for example a room thermostat or a timer allows you to temporarily or periodically raise or lower the room temper ature while heating When the contact is on the heating curve offset is changed by the number of steps selected in the menu If a room sensor is installed and activated the desired room temperature C is set min flow line temp heating Setting range 5 70 C Default value 20 C cooling heat pump with cooling function required climate system 1 Depend
47. s can be made for the cooling curve Supply temperature Curve coefficient eC 70 Bteepeteuives pe P The slopes of the heating cooling curves indicate how many degrees the supply temperature is to be in creased reduced when the outdoor temperature drops increases A steeper slope means a higher supply temperature for heating or a lower 9 0 08 Sutdoor temperatun SUPPly temperature for cooling at a certain outdoor temperature The optimum slope depends on the climate conditions in your location if the house has radiators or under floor heating and how well insulated the house is The curve is set when the heating installation is installed but may need adjusting later Normally the curve will not need further adjustment Chapter 3 SMO 20 at your service NIBE SMO20 29 30 Caution In the event of making fine adjustments of the indoor temperature the curve must be offset up or down instead this is done in menu 1 1 temperature a temperature Curve offset 70 Offset heating curve An offset of the curve means that b the supply temperature changes as much for all the outdoor temperat ures e g that a curve offset of 2 steps increases the supply temperat ure by 5 Catall outdoor temperat ures 10 0 10 20 30 40 C Outdoor temperature Supply temperature Flow line temperature maxim a um and minimum values a Because the flow line temperature Maximum value cannot be calculated higher
48. se the time for when hot water is to be prioritised Chapter 4 Disturbances in comfort NIBE SMO 20 Low room temperature Closed thermostats in several rooms Set the thermostats to max in as many rooms as possible Adjust the room temperature via menu 1 1 instead of choking the thermostats Control module in incorrect operating mode Enter menu 4 2 If mode auto is selected select a higher value on stop heating in menu 4 9 2 f mode manual is selected select heating If this is not enough select addition Too low set value on the automatic heating control Enter menu 1 1 temperature and adjust the offset heating curve up If the room temperature is only low in cold weather the curve slope in menu 1 9 1 heating curve needs adjusting up Too low or no operating prioritisation of heat Enter menu 4 9 1 and increase the time for when heating is to be pri oritised Holiday mode activated in menu 4 7 Enter menu 4 7 and select Off External switch for changing the room heating activated Check any external switches Air in the climate system Vent the climate system Closed valves to the climate system Open the valves contact your installer for assistance in finding them High room temperature Too high set value on the automatic heating control Enter menu 1 1 temperature and reduce the offset heating curve If the room temperature is only high in cold weather
49. tallation now communicates with NIBE Uplink to release your installation from all connected users via the internet NOTE After disconnecting all users none of them can monitor or control your installation via NIBE Uplink without requesting a new connection string tcp ip settings You can set TCP IP settings for your installation here Automatic setting DHCP E ab 1 Tick automatic The installation BEIM 0000 now receives the TCP IP settings BESS 0000 using DHCP dns 20867222222 2 Mark confirm and press the OK button confirm Manual setting 1 Untick automatic you now have access to several setting options Chapter 3 SMO 20 at your service NIBE SMO 20 J o Menu 4 1 3 9 Mark ip address and press the OK button Enter the correct details via the virtual keypad Mark OK and press the OK button Repeat 1 3 for net mask gateway and dns Mark confirm and press the OK button B IM M edi Caution The installation cannot connect to the internet without the correct TCP IP settings If unsure about applicable settings use the automatic mode or contact your network administrator or similar for further information TIP All settings made since opening the menu can be reset by marking reset and pressing the OK button proxy settings You can set proxy settings for your installation here Proxy settings are used to give connec IE AI tion information to a inter
50. temperature Indoor temperature if room sensors are installed INDOOR CLIMATE HOT WATER Hot water temp INFO Estimated amount of hot water HT HEAT PUMP Temporary lux if activated INDOOR CLIMATE Setting and scheduling the indoor climate See page 22 HOT WATER Setting and scheduling hot water production See page 38 This menu only appears if a water heater is installed in the system INFO Display of temperature and other operating information and access to the alarm log See page 43 MY SYSTEM Setting time date language display operating mode etc See information in the help menu or user manual Chapter 2 The control module the heart of the house NIBE SMO 20 13 Symbols in the display The following symbols can appear in the display during operation Description This symbol appears by the information sign if there is inform ation in menu 3 1 that you should note These two symbols indicate whether the compressor in the outdoor unit or additional heat in the installation is blocked via SMO 20 These can for example be blocked depending on which op erating mode is selected in menu 4 2 if blocking is scheduled in menu 4 9 5 or if an alarm has occurred that blocks one of them m Blocking the compressor Blocking additional heat This symbol appears if periodic increase or lux mode for the hot water is activated This symbol indicates whether holiday setting is active in
51. the page number has been marked 2 Pressthe OK button to skip between the steps in the start guide Help menu N In many menus there is a symbol that indicates that extra help is available To access the help text 1 Usethe control knob to select the help symbol 2 Pressthe OK button The help text often consists of several windows that you can scroll between using the control knob Chapter 2 The control module the heart of the house NIBE SMO 20 20 Maintenance of SMO 20 Regular checks Your heat pump requires minimal maintenance after commissioning On the other hand it is recommended that you check your installation regu larly For more information regarding the maintenance of heat pumps and or accumulator tanks water heaters refer to the relevant manual If something unusual occurs messages about the malfunction appear in the display in the form of different alarm texts See alarm management on page 61 Saving tips Your heat pump installation produces heat and hot water This occurs via the control settings you made Factors that affect the energy consumption are for example indoor tem perature hot water consumption the insulation level of the house and whether the house has many large window surfaces The position of the house e g wind exposure is also an affecting factor If you activate Hot water Economy less energy is used Power consumption Increasing the indoor temperature o
52. tivat ing SG Ready With low price mode of SG Ready the parallel offset of the indoor tem perature is increased by 1 If a room sensor is installed and activated the desired room temperature increases by 1 C With over capacity mode of SG Ready the parallel offset for the indoor temperature is increased by 2 If a room sensor is installed and activated the desired room temperature increases by 2 C affect hot water Here you set whether the temperature of the hot water should be affected when activating SG Ready With low price mode on SG Ready the stop temperature of the hot water is set as high as possible at only compressor operation immersion heater not permitted With over capacity mode of SG Ready the hot water is set to luxury immersion heater permitted affect cooling Here you set whether room temperature during cooling operation should be affected when activating SG Ready With low price mode of SG Ready and cooling operation the indoor temperature is not affected Chapter 3 SMO 20 at your service NIBE SMO 20 Menu 4 1 6 With over capacity mode of SG Ready and cooling operation the parallel offset for the indoor temperature is reduced by 1 If a room sensor is installed and activated the desired room temperature decreases by 1 C NOTE The function must be connected and activated in your SMO 20 smart price adaption price of electricity overview Here you can obtai
53. ump This is measured at different measurement values e g 7 45 where 7 stands for the outdoor temperature and 45 for how many degrees the supply temperature is Disturbances in comfort Disturbances in comfort are undesirable changes to the hot water indoor comfort for example when the temperature of the hot water is too low or if the indoor temperature is not at the desired level A malfunction in the heat pump can sometimes be noticed in the form of a disturbance in comfort Chapter 6 Glossary NIBE SMO 20 67 68 In most cases the heat pump notes operational interference and indicates this with alarms and shows instructions in the display Domestic hot water The water one showers in for example DUT dimensioned outdoor temperature The dimensioned outdoor temperature differs depending on where you live The lower the dimensioned outdoor temperature the lower the value should be selected on selecting a heat curve Efficiency A measurement of how effective the heat pump is The higher the value is the better it is Electrical addition This is electricity that for example an immersion heater uses as addition during the coldest days of the year to cover the heating demand that the heat pump cannot manage Filtering time Indicates the time the average outdoor temperature is calculated on Flow pipe The line in which the heated water is transported from the heat pump out to the house heating system radiators he
54. upply and return lines to the climate system during cooling operation when the outdoor temperature is 20 C SMO 20 then attempts to get as close to the set temperature as possible delta at 40 C Set the desired temperature on the temperature difference between supply and return lines to the climate system during cooling operation when the outdoor temperature is 40 C SMO 20 then attempts to get as close to the set temperature as possible heat cool sen If a particular room will determine how the whole installation will work a room sensor BT74 is used If room sensor BT74 is connected to SMO 20 room sensor BT74 determines when it is time to switch between cooling and heating operation for the whole installation Caution When the heating cooling sensors BT74 have been connected and activated in menu 5 4 no other sensor can be selected in menu 1 9 5 set pt value cool heat sensor Here you can set at which indoor temperature SMO 20 is to shift between heating respectively cooling operation heat at room under temp Here you can set how far the room temperature can drop below the desired temperature before SMO 20 switches to heating operation cool at room over temp Here you can set how high the room temperature can increase above the desired temperature before SMO 20 switches to cooling operation i N amp 20 35 P Chapter 3 SMO 20 at your service NIBE SMC start active c
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