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1. Configuration and Registration If you are administrator you need to do some simple configuration to make the phone work If not please contact your internet administrator or service provider for more details IP Video Phone Getting Started Configuring via Web Page Press lt OK gt button on the keypad of the phone to enter the status page and find out the IP address of the IP video phone Enter the IP for example http 10 1 3 204 into the address bar of web browser The default login name and password are admin admin Note Please locate your PC in the same network segment of IP phone 10 1 3 X to access the web configuration page Please consult your system administrator for help Network Settings Choose Network gt Internet Port WAN DHCP By default the phone attempts to contact a DHCP Server in your network in order to obtain its valid network settings e g IP address sub mask gateway DNS server etc Static IP Address If your phone cannot contact a DHCP Server for any reason you need to enter the network settings manually via Static IP Address Please contact your internet administrator for more details PPPoE If you are using the xDSL Modem you can connect your phone to the internet via PPPoE mode Please contact your ISP for the User Name and Password for internet access Note Using the wrong network parameters may result in inaccessibility of your phone and may also have an impa
2. Call LED Instruction Table 1 Event Indication LED LED Status Description Blinking green Power is on but there are some problems registration failure the network is unavailable or there is a missed call or message to the extension or hold mute the call or firmware Update The detail will be displayed on the display LCD or external display Off There is no any abnormal status Table 2 Power Indication LED LED Status Description Steady green Power on Off Power off Icon Instruction The IP Phone displays different kinds of icons on its LCD you can refer to the following table for their meanings Icon Description Cos Network Status Available IP Video Phone ea BES S AS ie J p y i y De f RE COED mf A A ay lt J Overview Network Status Unavailable Network Status Limited Account register successful Account register failed Missed calls Call in Call out In handset mode In speaker mode In headset mode USB flash device detected SD memory card detected SD memory card is write protect Call mute Call hold Voicemail Always forward Busy forward NO answer forward DND Do not Disturb Default 1 Default 2 Default 3 Default 4 10 IP Video Phone Overview User Interface There are two ways to customize specific options on your phones 1 Using keypad and display on the phone 2 Using web user interface in an Internet browser from your PC p
3. Press Up Down button to choose and fill in different options in the Ring and Group options press lt OK gt button to pop up the pull down menu choose your preferred options then press lt OK gt to confirm 4 After the edition press the Save softkey to save your changes Delete the call history Users can choose to delete the record s in the call list by the phone UI 1 Click Call History option to enter the call list interface 2 Choose a record you want to delete 3 Click Delete option it will pop up a frame shown as Dialed Missed Received re 2010 07 05 14 40 35 OS E admin AS admin Cappuccino Delete the record Cappuccino amp Cappuccino tE Cappuccino 2010 07 03 11 32 56 y Cappuccino 2010 07 03 11 28 59 Video Call Voice Call A0 IP Video Phone Customizing Your Phone 4 Click 4 to confirm the delete operation or click E to cancel Clear the call history Clear the call history via phone interface 1 Click Call History gt Options gt Clear option to pop up the dialog reminding Clear All Records 2 Click to confirm the operation or click to cancel the operation Dialed Missed Received Delete Video Call Voice Call Note When you click to confirm clear all records the phone default is clear the current group Media In the idle status click Media option to enter the menu interface There are two operations for u
4. or press the Left Right navigation key to adjust to a comfortable level 18 IP Video Phone Customizing Your Phone Video Call New Call Mute Statistics Transfer End Call Note The volume can only be adjusted via phone interface Date amp Time The time and date appears on the idle screen of the IP video phone If the phone cannot obtain the time and date from the time server please contact your system administrator to check whether the date and time server are correct You can set the time manually or via the NTP server which is used to synchronize the time Configure Date and Time via phone interface 1 Click Setting gt Date amp Time option to enter the configuration page 19 IP Video Phone Customizing Your Phone Delete 2 Click the Time Zone option to pop up the pull down menu then choose the correct Time Zone in the list Press Save button to save the changes Note You can follow the above steps to set Time Format 3 Click the NTP Mode option then choose and fill in the Time Server input box 4 You can also set the date and time manually Choose the Manual Model option then choose and fill in the Date and Time option 5 Press Save soft key to save the changes and get back to Setting page To change Time and Date via web interface Choose Phone gt Preference to do the relating changes You can also change the NTP Interval which specifies the time frequency that the
5. or 2 Then you can click the icon to show the following records 38 IP Video Phone Customizing Your Phone Call History View the call history 1 Click Call History option to review the call list Dialed Missed ANNAN AI AT 14 AN 2T gt 2 J y LEF fie 9 AA L lee pa i 1 Account Options Video Call Voice Call Add Back 2 Use the Left Right navigation keys to highlight a group 3 Use the Up Down navigation keys to highlight a record 4 Clicking the icon 7 behind you can review the details of the chosen record 5 Press lt F1 gt to make a video call press lt F2 gt to make a voice call lt F3 gt to add this record to contact and lt F4 gt to exit Dial back from the call history 1 Click Call History option to enter the call list interface 2 Use the Left Right navigation keys to highlight a group 3 Use the Up Down navigation keys to highlight a record you want to dial back 4 Clicking the account icon on the right you can dial back the chosen contact directly in the default call mode Also you can press the lt Video Call gt or lt Audio Call gt soft key to call out in the specified call mode Add a record from call history 1 Click Call History option to enter the call list interface 2 Choose a record you want to edit and click Add button to enter the edition interface 39 Name Office Number nent Ring Mobile Number ST gt cun nen nie Sa gt Delete 3
6. Anonymous Delete ka TATI a Inser_ mea 2 Enter the Display Name Office Number Mobile Number Family Number and Group Name then click the Insert button to add the record 3 Click the Save button to save the changes Search Contact Search a contact via phone interface 1 Click Directory option to enter the Contacts page Black List Anonymous Y Account Options Video Call Voice Call Back 2 Enter the contact name by the keypad for example 5 then the screen will show all the contacts whose name begins with 5 e IP Video Phone Customizing Your Phone 3 Press Back button to get back to Contacts page Note 1 Users can clickthe 2aB key to switch the input methods For example pressing the number button 2 once you can enter the number 2 and double click it it will change to the letter a With the clicking time increase corresponding letters of b cand A B C will be typed so do the other DTMF keys Pressing lt 3 key you can delete the input letters or numbers In the Search page if you press the function keys for example press the options button it will turn to the related function pages Edit Contact Edit a contact via phone interface 1 Click Directory to enter the configuration page 2 Use the Up Down navigation keys to choose a record then press OK gt lt F1 gt button to enter the edition page yealink 3 Press Up Down button to
7. It supports three upgrade methods PNP DHCP URL PNP include PNP Active DHCP include DHCP Active and Custom Option URL include Server URL Common AES Key MAC Oriented AES Key 2 If you choose Power On is On it will update when the phone is on And also you can choose the fixed time to update for example Interval Weekly Time Day of week ect 3 Click Confirm button when configuration files are not automatically updated at the same time 4 You can also update immediately by pressing Autoprovision Now button sS IP Video Phone Using the Advanced Phone Functions Network Phone Upgrade Security Basic Advanced Note Autoprovision Upgrade note PNP Active on off DHCP Active on Y off Custom Option 126 254 Server URL http blank Common AES Key MAC Oriented AES Key Power On on off Repeatly O On off Interval Minutes 3600 Weekly O on off Time 02 H00 03 H00 Sunday M Monday M Tuesday Day of week M Wednesday M Thursday M Friday M Saturday Autoprovision Now System Log Type O Disabled Local O Server server Name 255 255 255 255 f Export syslog The parameters of the Auto provision Parameter Description Update Protocol The phone can be updated via TFTP FTP HTTP or HTTPS TFTP Server If you choose TFTP as protocol TFTP you need to enter the TFTP server IP address and port Check new config You can specific the period that your phone checks the n
8. RFC2833 le How to INFO DTMF Disabled DTMF Payload 101 97 127 Min RTP Port 11780 1024 65535 Max RTP Port 11800 1024 65535 100 reliable retransmission Enabled x alada sail The following table lists the instruction of the field about the advanced Account Setting Field Name Description UDP Keep alive Defines whether to active the phone UDP Keep alive mechanism Message The default is Enabled UDP Keep alive This parameter specifies how often the phone will send a packet to Interval the SIP server Default is 30 seconds Login Expire This parameter specifies the time frequency that phone refreshes its registration The default interval is 3600 seconds Local SIP Port Local SIP port The default value is 5060 RPort The parameter allows you configuring the proxy to send responses back to a particular address and port The default is disabled SIP Session Timer This document defines an extension to the Session Initiation Protocol SIP This extension allows for a periodic refresh of SIP sessions through a re INVITE or UPDATE request The refresh allows both user agents and proxies to determine if the SIP session is still active DTMF Type Select the DTMF type You can only configure these settings via web interface 1 Choose Account 2 Choose Advanced to do the relating settings 53 IP Video Phone Using the Advanced Phone Functions You can consult your system administrator for more information Netw
9. internet cable doesn t plug into the Internet port Please connect the cable first 2 If the WAN port s type is DHCP the server has been shut down or there is no available IP address You can contact with the network administrator for a solution 3 Ifthe WAN port s type is PPPoE the user name and password may be wrong Please contact with the ISP I can not register to the server 1 Check the IP address If you set your WAN port in DHCP mode please make sure that your DHCP server is on 2 Check your gateway 3 Check your DNS server 4 Make sure your account information is the same as you have got from your ISP 5 Check whether the SIP server is on 6 Check the SIP register port the default value is 5060 I can t get the 1P address 1 Make sure you have plugged the Ethernet cable into the WAN port 2 Make sure that the DHCP server is on and there are available IP addresses in the server 3 Try to set your WAN port to static IP client mode Can not make a phone call Confirm the user name and password of the account provided by ISP are right No ring tone when there is an incoming call The volume is turned off or to the lowest Please turn up the volume The volume is very low during the conversation The volume is too low try to turn up the volume When the AV out mode is TV there is no video 1 The voltage is not stable Please replace with a stable power adapter 2 Loose of Power plug Try to re plug t
10. About This Guide VP 2009 is an H 264 based broadband videophone supporting Video and Voice applications Its major functions include IP Telephony IP Camera Viewer SIP based and Photo frame It can satisfy the demanding requirements of the next generation of IP broadband communication applications and open the door to the world of multimedia VP 2009 is an innovative IP media phone equipped with the most advanced video compression technology It offers unrivalled super voice and picture quality innovative functional richness friendly user interface stylish and elegant design enhancing the instant face to face communication experience even at low bandwidth Meanwhile it supports Voice Mail Screen Saver Advertisement etc Which make it not only a video phone but also a media phone for entertainment It is definitely ideal for multimedia communication virtual office and all IP video conversation for business or family users In this User Guide you will find everything you need to quickly use your IP Video Phone Be sure to verify with your system administrator that your network is prepared for configuring your IP phone As well be sure to read the Packing List section in this guide before you set up and use the phone Declaration of Conformity E FS Hereby it s declared that this phone is in conformity with the essential requirements and other relevant provisions of the CE FCC CE Mark Warning This is a class B device in a d
11. Advanced Phone Functions ccccssssssssccssssssserree DL A a vedere 51 Bse OU rs neato E EO aay saseaueees 51 AUTO CO ana 51 AG 6 51 616 016 O a 52 Advanced SEIS eiii da 53 NE A Ee lad E 54 MA sr dee taser EE 54 BANCA IA a a oY AE OA ATT 54 M mnmtenanes Task di R 55 SAA tibet E EE hecaeua see suetsbaacet 55 Administrator User Pass Word still 55 e e A on II ete carte Santas auns eiaatels ania E EER 56 Firmware PO o o loo Io 57 PAULO Proa aa 57 A A 58 SV Ste tid LOS PROF dildos 59 Trouble Shootin 000 IP Video Phone Getting Started Getting Started Packing List The following components are included in your package IP Video Phone VP 2009 e Power Adapter Handset Handset Cable IP Video Phone Getting Started AO SS QA AAA r til es e La E JQ S Zin DAA Uy sy A n S S Ethernet Cable e Quick Installation Guide Quick Reference CD Content Note The telephone line cord is only available for the model VP 2009 with PSTN connectivity Please unpack the product package with caution inspect the items closely If you find any damaged item please contact your IP Video phone reseller immediately Also please keep the box and packing material for future use in the event of future shipments Getting Started IP Video Phone Assembling the Phone T
12. To manage the wallpaper via phone interface 1 In Screen save page Click Screen Saver option gt Wallpaper Manage soft key to get into the Wallpaper Manage page Preview 2 Press lt Up gt lt Down gt to preview the pictures 3 lt Preview gt To preview the selected picture full screen 4 lt Delete gt To delete the selected picture If you have sufficient permissions click this button it will pop up a warning frame asking whether to delete it Click to delete click to cancel and return to the e Photo Manage frame 5 lt USB gt If there is USB flash device plugged into the USB Port the pictures stored in the USB flash device will be listed when you press the USB softkey Press lt F1 gt to preview lt F2 gt to import lt F3 gt to delete 6 lt Back gt To exit and return to Desktop Setting page Note 1 If there is USB flash device plugged into the USB port and there is a AD folder under the root and the folder of video files that meet the conditions it will automatically play the video files in the USB after you opened the video screen saver or manually play it 2 In the Screen Type it have video and photo type option it will display the video file when you chosen the video type else display the photo 22 IP Video Phone Customizing Your Phone Call Feature Forward Call forward is a feature that redirects your incoming calls to another phone number when your phone is unavailable or you ar
13. add the xml phonebook the phone will display both Local Directory and XML phonebook Add a XML phonebook via web interface 1 Choose Contacts gt Remote Phonebook 2 Enter the Phonebook URL and Phonebook Name then click the Insert button to add the record 3 Click the Save button to save the changes 18 June 11 20 When you click the XML phonebook the phone will download the directory automatically from the URL Then you can add edit delete dial or search for a contact in the directory Add Contact Search a contact via phone interface 1 Click Directory gt Options gt Add option to enter the configuration page 29 New Contact Ya A 4 i 7 t 3 J E gt R ar Daor a pan Sem a gt Save 2aB Delete Back 2 Press Up Down button to choose and fill in different options in the Ring and Group 1 options press lt OK gt to pop up the pull down menu choose your preferred options then press lt OK gt to confirm New Contact 3 Select an image for the contact 4 After the edition press lt F1 gt to save the changes and get back to the previous page Note You can not save a record when all of the input frame is empty Add a contact via web interface 30 IP Video Phone Customizing Your Phone 1 Choose Contacts N TN CS AAT A M AAA cee ear ae Status s Account Network i 0 Upgrade Security i Delete yan 123456
14. anges or em to cancel the operation To reset to factory via web interface 1 Choose Upgrade page 2 Click Reset to Factory button Note If you confirm all current setting changes including contact list call history account settings etc will be lost you need to export the configuration first if you still want to import the old configurations after reset Or your phone must be configured a new manually unless mass provisioning is used Ss IP Video Phone Using the Advanced Phone Functions Firmware Update The phone is delivered with pre installed firmware which allows operating your phone flawlessly If you require updating the phone s firmware please contact your system administrator To update the firmware manually via web interface 1 Choose Upgrade gt Basic gt Browse select the firmware file in your local computer 2 Click Upgrade button to update the new firmware 3 Please do not power off during the updating Note 1 Any power interruption during the following process will most likely lead to a flash memory error As a result the system cannot boot up anymore The procedure can only be conducted in Administrator Mode If the updating is failed you can re plug the power adaptor and press the lt F2 gt key for a few seconds then it will show the Firmware Update Please Wait Auto provision To setting auto provision via Web interface 1 Choose Upgrade gt Advanced configure the relating settings
15. blacklist then the call from this contact will not get through 33 Move a contact to the blacklist via web interface 1 Click Contacts option to enter the configuration page 2 Choose a record and click the Group Name option then choose Black List in the pull down menu Local Phonebook Remote Phonebook Contact list E o AA ee a SS O e NT e q E e ant o Po 6a ES SN Contact note Yealink 05925702000 o Anonymous Delete Delete ATA TT Ts e MEAR 3 Click the Save button to save your changes Delete Contact Delete a contact record via phone interface 1 Click Directory gt Options then use the Up Down navigation keys to choose a record you want to delete 2 Click Delete option to pop up the dialog reminding Delete the contact Cappuccino Video Call Voice Call 3 IP Video Phone Customizing Your Phone 3 Click to confirm the operation or click to cancel the operation Delete a contact via web interface 1 Click Contacts option to enter the configuration page 2 Choose a contact then click the Delete button to delete it 3 Click the Save button to save your changes Clear Phonebook Clear the phonebook via phone interface 1 Click Directory gt Options gt Clear option to pop up the dialog reminding Clear all contacts Black List Anonymous Add Delete gt St a Cleat Group Manage 2 Clic
16. choose and fill in different options in the Ring and Group 1 options press lt OK gt to pop up the pull down menu choose your preferred options then press lt OK gt button to confirm 4 After the edition press the Save soft key to save your changes Edit a contact via web interface 1 Click Contacts option to enter the configuration page 2 Choose a record and then click the option you want to change For example if you want to change the display name of contact 789 just the click it and input the right name 3 IP Video Phone Customizing Your Phone VOI O em Status Account l Network Phone Contacts Upgrade J Security Local Phonebook Remote Phonebook Contact list Note DiaplayName Office Number Mobile Number Family Number GroupName tact note Yealink 05925702000 MOUS Delete 123456 Anonymous Delete v __JAronymous Jl sen MA impot Epot Sme 3 Click the Save button to save your changes Move a contact to the blacklist via phone interface 1 Click Directory then use the Up Down navigation keys to choose a record you want to move to the blacklist and press the lt OK gt button to enter 2 Press the lt F1 gt button to enter the edition page yealink Anonymous family aD 3 Click the Group option to open the pull down menu and choose Black List option 4 Press the lt F1 gt to save your changes Note If a contact has been moved to the
17. ct on your network performance Please contact your network administrator Account Settings The phone attempts to register to the SIP server using the account register data provided by the automatic or manual initialization Choose Account you will find the following parameters Fed Description O Account Active You can choose enable disable to set the account respectively Display Name It is shown as Caller ID when making a phone call When you have finished the Network and Account Setting configuration the Register Status Icons will be shown in the idle screen lt y Register successfully ls K Register failed IP Video Phone Getting Started Note Should the IP PBX SIP register require an authentication you will be prompted to enter the correct password Make sure you are using the appropriate input method or enter the password via the web user interface Configuring via keypad Network Settings Click Setting gt WAN Option to enter the internet relating configuration page Account Settings Click Setting gt Account to configure the account You can refer to the above Configuring via Web Page for the parameter details IP Video Phone Overview Overview Keypad Instruction IP VIDEO PHONE DTMF Keypad Navigation Keys You can check the following list which introduces the IP phone s keypad in detail Event Indication LED It will show the event status of the v
18. e gt Voice Mail to enter You can also click the Message icon to enter the configuration page directly when the phone is idle Delete 2 Users can check the register status of each account and the number of received voice mail in this page 3 Choose an account and enter the voicemail concatenated code then press lt F1 gt to save your changes or press the icon E behind to connect to the server Note Before retrieving the new voicemail please make sure that the connecting code has been set on the phone 50 IP Video Phone Using the Advanced Phone Functions Using the Advanced Phone Functions Account Settings Basic Settings Configure account information via phone interface 1 Click Setting gt Account option choose a account to enter the configuration page Delete 2 Click the icon O on the left to enable this line 3 Choose and fill in different options 4 Press lt F1 gt button to save the changes Note Please contact your ISP for exact information Configure account information via web interface 1 Choose Account gt Account page to do the relating settings 2 Please reference to Configuration and Registration section for more details of the parameters Audio codecs Select Account gt Voice to set the audio codecs via web interface 51 IP Video Phone Usina the Advanced Phone Functions Status Account Network Phone Contacts Upgrade Security Accoun
19. e inconvenient to answer it This feature allows you to forward an incoming call to another phone number e g a cell phone or voice mailbox The IP video phone supports 3 kinds call forward options e Always Forward Incoming calls are immediately forwarded e Busy Forward Incoming calls are immediately forwarded when the phone is busy or refuse the call e No Answer Forward Incoming calls are forwarded when the phone is not answered after a specific period To configure Call Forward via phone interface 1 Click the following options to enter Call Feature gt Forward 2 There are 3 options Always Forward Busy Forward and No Answer Forward 3 Choose one option enter the phone number you want to forward to And then press Save key to save the changes To configure Call Forward via web interface Choose Phone gt Feature to do the relating changes Please refer the above configuration information Call Waiting Call Waiting lets you know who is calling you when you are busy Don t feel like ee IP Video Phone Customizing Your Phone answering the other line Don t worry just let the call go to voicemail and respond at your convenience With Call Waiting you will never miss an important call To set call waiting function via phone interface 1 In desktop status click Call Feature gt Call Waiting option to enter 2 Click the icon O to enable disable Call Waiting function 3 Press lt OK gt to confirm the cha
20. e the Local Video 3 Press Save to confirm the change Note When you close the local video other cannot see you but you can see the other side during the call Sound You can set the ring tone and volume in this option Configure ring tone and volume via phone interface 1 Click Setting gt Sound option to enter 2 Ring File Click Ring File option to pop up the pull down menu press Up Down to choose a preferred ring tone then press lt OK gt to confirm the change See IP Video Phone Customizing Your Phone TE Sound Manager 3 Ring Volume Choose Ring Tone gt Volumel option then click or button to adjust the ring volume 4 Talking Volume Choose Volume gt Talking option then click or button to adjust the talking volume 5 Press Sava softkey to save the changes and get back to Setting page Note The ring tones also have priority The priority is contact gt group gt phone default And you can manage the sound when you click the lt Sound Manager gt Enter the manage interface You can upload the ring from the USB device And you can also delete the rings if you have sufficient permissions Click the lt Delete gt button it will pop up a warning frame asking whether to delete it Click to delete click to cancel and return to the Manage frame To adjust the volume when you are in an active call When Handset Headset Speakerphone mode is activated click e or o button
21. ew firmware from the server Power on Repeatedly Weekly Power on Repeatedly Power on Weekly and Disabled Scheduling You can specific the period in days which the phone checks and updates the new firmware the range is 1 30 days Note 1 Any power interruption during the following process will most likely lead to a flash memory error As a result the system cannot boot up anymore The procedure can only be conducted in Administrator Mode If you choose DHCP method make sure your phone is also chosen DHCP If you choose the DHCP and URL On it will choose DHCP at first Reboot To reboot your device via phone interface 1 Click Setting gt Reboot option to enter configuration page 5 IP Video Phone Using the Advanced Phone Functions 18 June 15 00 2 It will pop up a warning frame asking you whether to reboot your device Click to confirm the changes or to cancel the operation System Log Export If there are any errors happened in your phone you can export the system log and send to your system administrator for diagnosis To Export the old configuration file via web interface 1 Choose Upgrade click Export syslog button to export the file to your local computer 2 It will take a few minutes to reset please do not power off during resetting or it will cause flash memory error 59 IP Video Phone Trouble Shooting Trouble Shooting Network Link Status shown as unavailable 1 If the
22. he current mode is indicated by one of the following icons shown on the LCD screen 2af All letters and numbers 123 Numeric abc Letters in lower case ABC Letters in upper case Navigation Keys Use the navigation keys to navigate in the display menus and confirm or cancel actions lt 1 Move to select a menu item or a menu entry Cy 1 Move to select a menu item or a menu entry 3 1 Move to select a menu item 2 During a call increase the speakerphone volume 0 1 Move to select a menu item 2 During a call decrease the speakerphone volume ox 1 Confirm a selection 2 Press this key at the idle page to check the status 3 During a call press this key to put the active call on hold Hard Feature Keys The feature keys provide a quick way to invoke a feature or a function eG Press to turn on video privacy the videophone start to send your video 2 to the recipient Press again to turn off video privacy 8 IP Video Phone Overview Mute audio transmission locally during calls A oS Allow users to access the Contacts page directly MA CJ 1 To active the DND mode El 1 1 Allow users to access the dialed list directly EJ 2 In the Dialed list press this button to dial out the chosen record Speakerphone Key D This button is to let you make answer a call in speakerphone mode or TD O switch between the speakerphone mode and handset mode during a
23. he power 3 Wrong port Connect to the right port 60 IP Video Phone Trouble Shooting During a call I can not hear any voice 1 Make sure your handset is tightly connected with the phone 2 Check whether you have muted the conversation or not 3 Consult the outbound server details with your ISP Have DTMF problem 1 Check which kind of DTMF you are using and whether it is compatible with the server 2 Consult the payload value with your ISP How to change the time Select the time zone or enter the time information manually on the webpage or the phone How to answer the incoming calls during a call If a call comes in when you are in a conversation press the Answer key to answer the incoming call How to refuse incoming calls during a call You can turn off the function of call waiting and then our phone will refuse all the incoming calls when you are in a conversation Blank screen The device is in Sleep status Please press any keys to active the screen How to update the firmware 1 Enter the webpage of your phone go to Upgrade then you can find the option Select and Upgrade Firmware at the bottom of the page 2 Select the file to update and then click the Upgrade button Note Make sure the firmware you choose is provided by your service provider or the device will probably crash after the update The manual is only for reference please take the object as the standard We reserve
24. his section introduce how to assemble the phone 1 Connect the IP video phone shown as below xy pl Ji Y WO Vy Q O bi al Internet PC Video Out poy l Eo Y E oo Ge G Power Headset Internet PC Audio out Video out SD Memory Card USB 2 0 Note Headset is not included in the packing list Should be purchased separately 2 Connect Network and Power There are two ways for network and power source connections You can connect the phone to the AC Power directly using the power adapter or to a PoE compliant switch or hub Your system administrator will advise you on which one to use IP Video Phone Getting Started Oil GOG Oa N i ig eee Se ae OG ae Nata tema Po Video Out EN A h Internet A B 9 EJE 0 0 o Audio Y Internet PC Video Out out Y Note 1 If inline power is provided do not install AC adapter Make sure the Ethernet cable and switch hub is PoE compliant The Internet Port can be also connected to Hub Switch IP PBX or other internet devices Please contact your administrator for more information The phone can also share the network connection with other network devices such as PC Connect the phone s PC port and computer s Network Port together using an Ethernet cable shown as below O i Audio y PC Video Out O Out f N
25. ideo call press More softkey 2 And then click the statistics to enter the Media Statistics interface 3 you can press the Back softkey to back If you has a voice call you can directly press the statistics button to enter the Media Statistics interface 48 Video Audio Codec H 264 PCMU Video Format CIF gt Tx Rx Video Frame Rate fps 25 25 Tx Rx Video Bit Rate kbps 1022 1014 Lost Packets 0 00 0 00 Message Your voice mailbox messages which are usually stored on a media server of your local or hosted VoIP telephony system can be accessed from your phone New voice messages can be indicated both acoustically and visually as described below e The idle screen indicates a new voice messages coming Ee SS n y e Call History Directory Message Media A lt _ gt r A gt j Ki E P Service Center Call Feature Setting Status Note Please contact your system administrator for the connecting code Different systems have different codes 49 IP Video Phone Using the Basic Call Functions To retrieve the new voicemail via phone interface 1 Click the Message icon directly 2 You may be prompted to enter the password which is needed to connect to your VoIP telephony system It depends on your system 3 Your voice mailbox is called and you are able to listen to your new and old messages To configure Voicemail Number via phone interface 1 In desktop status click Call Featur
26. ideo phone It will blink when registration failed the network is unavailable there is a missed call or voicemail to the extension or hold mute the call or firmware Update Power Indication LED It will show the power status it will be on if the phone is powered off if the phone is power off Video Camera Used for electronic motion picture acquisition Context sensitive Soft keys There are four soft keys F1 F2 F3 and F4 Each key performs a specific function indicated by a corresponding icon displayed near the bottom edge of the screen The specific function is assigned by the internal logic of the videophone and varies from menu to menu For example pressing a soft key corresponding to the Directory function will to enter the Contacts menu directly 7 IP Video Phone Overview DTMF Keypad The DTMF keypad is used for entering numbers letters and symbols In a situation where only numbers are expected for example when dialing a phone number pressing a key will enter the corresponding digit For example pressing ab will enter the number 2 In a situation where alphabet or symbol or both are allowed when entering a URL address for example you will need to press the same key repeatedly to reach the character you want For example pressing ab two times will enter the letter a followed by b cand A B Cin order To enter alphabets in lower or upper case you need to be in lower case mode or upper case mode respectively T
27. istory Directory Message Setting Check the Status You can view the status of your phone using the phone interface or the web interface You can review the following options e Version Software Version Hardware Version e Network IP Address Mac Address WAN Port Type and Link Status e Accounts Display Name Phone Number Server and Status To check the Phone Status via phone interface 1 Click the Status option under the idle zia IP Video Phone Customizing Your Phone Version Detail 2 Press the Next soft key to check the status of other accounts 3 Press the Version Detail soft key to check the details of your version To view the Phone Status via web interface Open the web browsers and input the IP Address http WAN ip address Enter the account and password default account and password are admin admin choose Status directly to check the status Basic Settings Personalize This option includes the following parameters e Language English Simplified Chinese Turkish Korean and Russian ect e Call Option Voice or Video e Local Video Open or Close 14 IP Video Phone Customizing Your Phone Language The default language is English It can support English Korean etc You can change the language for the phone user interface and the web user interface independently Note The available languages depend on the language packs currently loaded to the IP phone Please contact wi
28. k to confirm the operation or click to cancel the operation Note When you click to confirm clear all contacts the phone default is clear the current group Group Manage Add group Add groups via phone interface 1 Click Directory gt Options gt Group Manager gt Add option to enter the configuration page 35 Group Manage Group Name Group Ring gt i Anonymous z Black List Default Ring F re 5 Rit g 7 z A 4 Default Ring M E E Add 2aB Delete Back 2 Enter the Group Name and choose the Group Ring of the new group Then click to confirm the operation or click to cancel Edit group Edit a group via phone interface 1 Click Directory gt Options gt Group Manager option to enter the configuration page Group Manage Anonymous Default Ring Black List Default Ring 2 Press the Up Down navigation keys to choose a group you want to edit in the left side then the input box on the right will show the corresponding Group Name and 36 IP Video Phone Customizing Your Phone Group ring information 3 Click the input box of Group Name then press lt F3 gt to delete the original name then input the new name by keypad 4 Click the Group ring option and then choose your preferred ring tone in the pull down menu 5 After the edition click to confirm the changes or click to cancel the operation Note Can
29. ld status and the LCD will display as Transferred 2 After C answered it or A press the End Call hot key to complete the transfer 3 A will be disconnected from the call B can talk to C To Attended Transfer via phone interface 47 IP Video Phone Using the Basic Call Functions 1 A and Bis on an conversation A press the Transfer hot key to put B on hold then A can dial the third telephone number C and press the OK SEND button or click 24 button to call out 2 After C answered it A and C can have a private conversation without B hearing it then A press the transfer hot key to complete the transfer 3 A will be disconnected from the call B can talk to C To Semi Attend Transfer via phone interface 1 Aand B is on an conversation A press the transfer hot key to put B on hold then A can dial a new number C and press the OK SEND button or click 44Y button to call out 2 While Cis ringing A hang up or press the Transfer hot key Then A will turn to hold status and the LCD will display as Transferred 3 You will be disconnected from the call when C pick up B can talk to C Note Make sure that the SIP server you have registered supports this function Call Statistics You can inquiry the call statistics during the conversation The statistics include Codec Video Format Tx Rx Video Frame Rate fps Tx Rx Video Bit Rate kbps and Lost Pavkets etc To inquiry statistics via phone interface 1 During a v
30. lease refer to Configuration and Registration to get into the web interface In many instances it is possible to use both the user interfaces to operate the phone and change settings some however are only possible via a phone or web user interface Please refer to the following table for differences Phone Options Version Network Account Call Features Forward Call Waiting Auto Answer Dial Plan Speed Dial Key as Send Basic Phone Functions Language Date amp Time Call Option Local Video Screen Saver Sound Security Advanced Phone Functions Account Network Upgrade Factory Reboot Auto provision Other Features Call History Directory Message 11 IP Video Phone Overview The above table only indicates most of phone functions rather than all of them Please refer to the relating parts for more details User and Administrator Mode Your phone can be used in user or administrator mode Administrator mode is the default setting with full configuration rights The default administrator password is admin 12 IP Video Phone Customizing Your Phone Customizing Your Phone Powering Up the Videophone 1 Plug a Network cable into the network port 2 Plug in power 3 It takes about 2 minutes to boot up the videophone During this period please do not touch any keys or turn off the videophone The Idle Interface 4 05 07 2010 14 01 gt T H
31. n button to highlight your choice or 3 Click the History option use the navigation button to highlight your choice or Then e Press lt F4 gt to switch between the SIP video call and SIP voice call e Press lt F1 gt to choose a account to call out e Press lt OK gt to call out in the default call method e Press button to dial out Note When the contact has more than one phone number clicking the icon you can review the details of the chosen record choose the phone number and click the behind to dial out Answering a call Answering an incoming call 1 If you are not on an active call lift the handset to answer it using the handset or press the Speaker button to answer it using the speakerphone or inset the headset 45 IP Video Phone Using the Basic Call Functions to answer it using the headset 2 If you are on an active call click the button to answer it or Esad to refuse it or WJ to forward the incoming call New Coming Call Video Call Voice Call Forward Close Ring 3 During a conversation you can alternate between Headset Handset and Speaker phone by pressing the corresponding buttons picking up the handset or inset the headset Refuse a call Press ad to refuse the incoming call directly DND ED Press et to active DND Mode when the phone is idle The display will show the icon and further incoming calls will be rejected Press it again to deactivate DND mode D
32. nge 4 Press Save to save the changes and get back to the Call Features page Note If Call Waiting is enabled by the called extension when a new call is coming during an active call the device will sound a Du and the LCD indicates the incoming call the caller will hear the ring back tone Auto Answer A feature that enables your phone to accept incoming calls even if you are inconvenient In auto answer mode it will establish a call whenever the telephone rings To set auto answer function via phone interface 1 In desktop status click Call Feature gt Auto Answer option to enter 24 IP Video Phone Customizing Your Phone After 5 Seconds After 15 Seconds After 30 Seconds 2 Click the icon 0 to enable disable auto answer function 3 If auto answer is enabled users can choose different types Click the Auto Answer Type to pop up the pull down menu and choose a proper type 4 Press save key to save the changes and get back to the Call Feature page Note If the Auto Answer is enabled by the called party when a new call comes in the device will auto answer it after the specific period which is set in the Auto Answer Type Dial Plan A dial plan establishes the expected number and pattern of digits for a telephone number This includes country codes access codes area codes and all combinations of digits dialed For example if you set the Prefix as 0 and Replace as 0086 Chinese count
33. not modify the key groups the blacklist and Anonymous Delete Group Delete a group via phone interface 1 Click Directory gt Options gt Group Manager option to enter the configuration page 2 Press the Up Down navigation keys to choose a group you want to delete 3 Press lt Delete gt soft key to pop up the dialog reminding Delete Group XX Group Manage re Black List Delete 4 Click to confirm the changes or click to cancel the operation Note Can not delete the key groups the blacklist and Anonymous Export Contact list Export Contact List via web interface 1 Choose Contacts 37 j Local Phonebook Remote Phonebook Contact list Note Diaplay Name Office Number Mobile Number Family Number Group Name coma ore yan 123456 Anonymous Delete Y TA MIA Anonymous rise Hs Import Export 2 Click the Export button to export the contact list Note Export Contact List can only be set via web interface Call Out 1 Click Directory gt Account option to enter the configuration page Black List _ Anonymous a 456 123 5286 215 54123 124578 564 456 B 64 Cappuccino 66 E Video Call 2 The registered accounts will be shown on the right side clicking the corresponding one to dial out the chosen contact directly by this account Fan ia In the list if there are too many records the screen will display the icon 2
34. omestic environment this product may cause radio interference in which case the user may be required to take adequate measures WEEE Warning To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment Should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Tables of Contents Gettino Started aaa A PP E De WaeU CN MDa DE NMMEC A E ern yee l ASS crblno Ne P HONG esti N 3 ConHoutationand ReciStratO Maidana i aE A a Eaa 4 Contisurtino qa WED E A 5 COnMOUTING Via Key Pad iniciada 6 CPV CE VIC Wisco eri O A 7 Keypad Ita OA eS 7 TED astucia A E nae eee 9 CONAN EVN iors ia al E 9 MP te asucmenent au acenaeen eaeocsencacenssmeanenets 11 Customizino Your PROM Cs csi asa 1S Powering Up the Videophone 00 endian dea O 13 o AAA O Gadi a e ES 13 Check the Sotaisa IN A Ses eonnonteuaanalins 13 Ls A A ee ee eR ree 14 Personali Ze nanmanna A A T a 14 O Deere Pe E T A E E A R 17 A nara E I esate aeanateateentes 19 ho L ONN E TA E E AAAA AANA N A aR A A A AI 20 o SAVER scorra A E NANS 21 Wallpaper Manage unning na o n e A a 22 Calo ii tapioca alo sita 23 POPA a ana 23 A eS ares Sen LAS URE nT Rn nO one ne Pra
35. ork Setting WAN Configure WAN information via phone interface 1 Click Setting gt WAN option to enter configuration page 2 Click the corresponding icon O to active the proper IP assignment type Delete 3 If you choose DHCP type Press lt F1 gt to save the changes 4 If you choose PPPoE type you should also configure the corresponding User Name and Password Then press lt F1 gt to save the changes 5 If you choose Static IP please choose and configure IP Address MASK Gateway DNS1 and DNS2 then press lt F1 gt to save the changes Configure WAN information via web interface 1 Choose Network 2 Choose Internet Port WAN option to do the relating settings Band Width Configure Bandwidth and Frame Rate via web interface 1 Choose Account gt Video 2 Choose Bandwidth and Frame Rate option to do the relating settings 54 IP Video Phone Using the Advanced Phone Functions Maintenance Tasks Administrator Mode The phone allows two modes to configure the phone e User Mode e Administrator Mode Administrator mode grants unlimited access to the phone configuration on both web and phone interface User Mode can not set the parameters such as Accounts Network Factory Reboot and some other phone settings by the Phone interface Administrator User Password Administrator mode grants unlimited access to the phone configuration on both web and phone use
36. phone refreshes the time automatically Please refer to the instruction above for the parameters detail Note By default the time zone is 8 China Beijing Daylight Saving Time is disabled Security Configure Security via phone interface 1 Click Setting gt Security option to enter the configuration page 20 Admin Password Old Password New Password x Re enter Admin Pwd e 2 Choose and fill in the Old Password New Password land Re enter The default password is Admin 3 Press Save to save the change or press Back to cancel the operation and return to the Setting Page Screen Saver Configure Screen Saver via phone interface 1 Click Setting gt Screen Saver option to enter the configuration page Desktop Setting Screen Saver minute EN Screen Type Video Sleep Smient 10minutes M Wallpaper A A wallpaper jpg 2 Click the Screen Saver option and choose the Screen Saver time in the pull down menu then click the Save button to save your changes 21 IP Video Phone Customizing Your Phone 3 Follow the same way to choose and set the Screen Type and Sleep options 4 Click the Wallpaper Manage option and make your choice in the pull down menu the chosen picture will be shown on the right side for you Then click the lt OK gt button to confirm your choice 5 Press the Save soft key to save your changes Wallpaper Manage
37. r interface The administrator user password is used to access e Web interface along with user name e The advance settings such as Network Account reboot Factory Settings via phone interface The default administrator password is admin Meanwhile the user name for web interface access is admin To change the administrator password via phone interface 1 Click Setting gt Security option to enter Delete 2 Choose and fill in the Old Password New Password and Re enter input frame 3 Press lt F1 gt to save the change or press lt F4 gt to cancel the operation and return 55 IP Video Phone Using the Advanced Phone Functions to the Setting page To change the administrator password via web interface Enter Security page choose user type in the pull down menu of User Type option enter the old password new password and confirm password then click Confirm button to save the changes or Cancel button to cancel the operation Factory You should reset the phone only in this case the phone configuration was changed and the phone is not functioning anymore To maintain the configuration of the phone you need your system administrator or service provider s advice Reset to factory via phone interface 1 Click Setting gt Factory option to enter the configuration page 18 June 14 59 2 It will pop up a warning frame asking whether confirm to reset to factory settings Click to confirm the ch
38. re 20 DSS keys available make your choice in the list 3 On the right set the Type account and extension for the chosen DSS key 4 For the Type option Line and Speed Dial options are available for choose The default configuration for each key is N A which means the key hasn t been set for any functions 5 This Video phone can support up to 4 accounts in the pull down menu 6 Click to save your changes 7 Return to the idle status and press the Left Right navigation keys to the DSS keys page to check your configuration 97 05 07 2010 15 05 j 600192 1 ae gt 63 192 1 History Directory Message Setting 8 Click the corresponding Speed Dial Key to dial out directly For example click the 81 button to call out directly 9 Click the corresponding line key for example 60 to enter the dial up interface enter the number to dial out Key As Send Users can set a specific button or to active as the send button To set the send key via phone interface 1 In desktop status click Call Feature gt Key As Send to enter 2 press lt OK gt to pop up the pull down menu and choose a preferred option then _ 28 IP Video Phone Customizing Your Phone click the Save soft key to confirm the change Directory You can store a large number of contacts in the directory of your video phone The default directory is local phonebook but when you
39. ry code when you dial 05702000 out the number will be replaced by 00865702000 automatically To set dial plan rules via phone interface 1 In desktop status click Call Features gt Dial Plan option to enter 25 IP Video Phone Customizing Your Phone Delete 2 Press lt F1 gt to add a record enter Prefix and Replace parameters on the right the click to save the changes Then the record will appear in the dial plan list on the left 3 In the dial plan list press Up Down button to choose a dial plan record to edit press lt F3 gt to delete the record and press lt F4 gt to return to the Call Feature page To set dial plan rules via web interface 1 Choose Phone gt Dial Replace VOIP LL CIC y m i SE Status Account Network Contacts Upgrade Security i Preference Feature Dial Plan Dial Plan Note A o note EIN 45 789 Delete 2 Enter the desired Prefix and Replace 3 Press Insert button to add the rule 4 Then click the confirm key to save the changes 5 You can also delete a specific one from the Dial Replace list by clicking the Delete button e IP Video Phone Customizing Your Phone Speed Dial To set the speed dial via phone interface 1 In desktop status click Call Feature gt Speed Dial to enter Line Line 1 Line Line 2 Line Line 3 Line Line 4 Speed Dial Auto 95702000 hi F l MA DSS Key 7 N A Delete 2 On the left there a
40. sers choose to use One is Photo another is Video You can manage the photo and video 4 18 June 14 46 Back Photo Enter the photo the phone can play or manage the photo 1 Click play it will automatically play the corresponding photos 2 Click Manager enter the manage interface Then you can upload the photo from the USB device And you can also delete the photos if you have sufficient permissions 3 Click the lt Delete gt this button it will pop up a warning frame asking whether to delete it Click to delete click to cancel and return to the Manage frame 18 June 14 46 _42 Preview Delete USB Back Video The operation of video is the same as photo 18 June 14 48 Ae Delete 44 IP Video Phone Using the Basic Call Functions Using the Basic Call Functions Making a call Call Devices You can make a phone call via the following devices 1 Pick up the handset the icon will be shown in the Dial up interface 2 Press the Speaker button the icon will be shown in the Dial up interface 3 If the headset is connected to the Headset port in advance The icon will be Shown in the Dial up interface You can also dial the number first and then choose the method you will use to speak to the other party Call Methods 1 Pick up the handset or press the lt Speaker gt button dial the number you want to call or 2 Click the Directory option use the navigatio
41. t Voice Video Advanced CTA noo Account voice note Audio codecs Disable codecs Enable codecs 6722 PEMA 6723 PCMU GSM G729 AACLC iLBC a o There are 8 voice codecs press the Up Down button to choose the right priority Video codecs Select Account gt Video page to set the video codecs via web interface Status Account Network Contacts Upgrade Security Account Voice Video Advanced Note Account voice note Video codecs Disable codecs Enable codecs H264 H263 mp4v es Bandwidth and Frame Rate Bandwidth Auto v Frame Rate 30fps v SlowDRSpan 30 Please check the following table for more information about video configuration 1 Video Codecs there are 3 video codecs press the Up Down button to choose the right priority 2 Bandwidth and Frame Rate To set the Bandwidth and Frame Rate parameters The default value of Bandwidth is Auto and the Frame Rate is 30fps 59 IP Video Phone Using the Advanced Phone Functions Advanced Settings Select Account gt Advanced page to set the advanced information via web interface Account Account Voice Video Advanced Account advanced no UDP Keep alive Message Disabled le UDP Keep alive Interval 30 seconds RPort Disabled iy Login Expire 3600 seconds Local SIP Port 5062 SIP Session Timer T1 0 5 seconds SIP Session Timer T2 4 seconds SIP Session Timer T4 15 seconds DTMF Type
42. t POL eer 23 AUOANS WEA AAA 24 A A O A deaminase anes 25 A crete cas emen N T E N R 27 KEVAS e A ROC OE ORIP INIA RP TTA 28 Directo oa 29 NP E E eeeas te anche en baauee nea uatetacten Naseereeetencs 29 NEOMI cae eel RA heer slats ts atch iat ued ined ata tans bashes a neeenteasen Maes oasauustuae heehee 31 EREC OTA a A EA N a a a Sasauaae 32 Delete C oT hoannen RR A O N 34 Clear Phonebook A ia 35 Group MAA E A A A dns oneautiivadstona E aS 35 Export ontact stas lali lola lan ld late did 37 A A eT E ANOS 38 O e 39 VTE We TCU DISTO Yeon 5 tance O A 39 Dialback fromthe call Mister lid 39 Add asecotd roman Cal Histon eaen a oe eae eects 39 Delete the call Sto oia 40 Ro A A Rreentne Conner fier 4 A 41 A A A 42 RN 43 Using the Basic Call FUMm Cions cccccsssssssssccccssssssccssesssseee LO Maki ac dl iio 45 A Ea et Pen PP OPO oe ER 45 Cal WIG COGS ri ia 45 A O tae a ete eae 45 AMS Werine an INCOMING Clau rip T 45 A A O 46 DN DS e 46 D ne an Active Cali weet a a a 46 ATON d E OV E AA A A A E 46 A E I 47 eM TV ld espe sucesso ous A ecamealoe nuda ibe eee 47 Call Transit oN a eee 47 o O E N EAER tated ys E EIAI NE sew A EIEE E Magee sata ecoee 48 IVS SOC OO PRI PE GO sates veang aceuaada rennin inccet bec da ecencechaacemnaniad waennatseanaadteaauacins 49 Using the
43. th your system administrator for more information about loading language packs To change the language via phone interface 1 Click Setting gt Personalize gt Language 2 Scroll through the list of available languages 3 Press the Save soft key when the desired language is highlighted The language appears on the graphic display will be changed to the one you chose 15 IP Video Phone Customizing Your Phone o E a pee SEE a Te a Un AAA pe pre A gt 2 ites y An 4 Press Exit soft key to return to the previous screen Note The settings of Call Option and Local Video are the same as language To change the language via web interface Choose Phone gt Preference gt language to do the relating changes Please refer to the instruction above for the parameters detail Note If you choose the different language you need to reboot the phone Call Option Define the mode of calling out To change the call option via phone interface 1 Click Setting gt Personalize gt Call Option 2 Press lt OK gt to pop up the pull down menu choose Voice or Video as the default call mode 3 Press Save to confirm the change 16 IP Video Phone Customizing Your Phone Local Video Define whether to open the local video To change the call option via phone interface 1 Click Setting gt Personalize gt Local Video 2 Press lt OK gt to pop up the pull down menu choose Open or Clos
44. the right to improve or change the product and the user guide without notice V21 0 2010 6 25 61
45. uring an Active Call Audio Video Switch There are several ways to operate the current audio video conversation 1 Shift between audio and video During a call click Voice Call or Video Call to shift between Voice call and Video call 2 Close local video press to close the local video press it again to reopen the local video 46 IP Video Phone Using the Basic Call Functions Mute Press amp to mute your audio It will not be able to hear anything on other side To turn off mute press the same key again Call Hold This call function allows you to place an active call on hold In this case your IP PBX might play a melody or message to the other party while waiting Other calls can be received and made while having a call on hold To hold resume a call 1 Press the Hold soft key to put your active call on hold 2 Press the Resume soft key to retrieve the call New Call A Talking Transfer Resume End Call Call Transfer You can click Transfer button to customize your phone on an conversation is transferred to the third party such as another extension mobile phone number etc There are three ways to transfer the call Blind Transfer Attended Transfer and Semi Attend Transfer To Blind Transfer via phone interface 1 Aand Bis on an conversation A press the Transfer hot key to put B on hold then A can dial the third telephone number C and press the Transfer hot key to call out A will turn to ho

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