Business Terms and Conditions for Multicash
Contents
1. by the Bank The Client may use electronic communication with the Bank by means of Multicash for submitting domestic payment orders direct debit requests foreign payment orders re quests for opening a time deposit and requests for trans acting with a time deposit for working with account Statements and for receiving information on the account balance lists of exchange rates reference tables and text messages from the Bank Part III Technical Requirements 1 2 Minimum required hardware for the Client a PCwith Pentium 75 MHz processor or higher b 16 MB RAM c atleast 20 MB free space on the hard disc depending on the number of installed modules d 1 44 MB floppy disc drive e CD drive f colour monitor g mouse h printer and i modem analogue ISDN Client s software a Windows operating system Part IV Application Software 1 The application software includes a Multicash software installed on the Client s technical equipment b floppy disc s for electronic communication with the Bank including a BPD file file containing banking parameters storing the key data for access to the Bank Effective as of 1 January 2014 enabling sending of payment orders and receiving of information about the Client s accounts account state ments preset account operations and exchange rates c floppy disc for user admin2 primary user in the soft ware installation user with un2. MS AND CONDITIONS FOR ELECTRONIC COMMUNICATION WITH BANK MULTICASH These Terms and Conditions are effective from 1 January 2014 replacing the Terms and Conditions of 28 February 2013 Part XII Important Agreements The Client has properly understood the Agreement and the Terms and Conditions and in particular explicitly accepts the arrangements set forth in 1 2 Part I Paragraph 2 hereof according to which when the Client notifies the Bank by telephone about loss theft of software or discovery of an unauthorised operation mistake or any other discrepancy in account mainte nance the Bank does not provide the Client with a proof of notification Telephone notifications may be made only during the business hours of the Bank s headquar ters The Bank does not take responsibility automatically for a non executed or improperly executed transaction without prior investigation of a submitted claim Part VIII Paragraph 1 hereof according to which for services provided by the Bank the Client is charged fees stipulated in the valid List of Fees Unless agreed oth erwise fees are debited from the account specified by the Client The Bank nevertheless may debit the fees from any other account maintained for the Client Effective as of 1 January 2014 Page 03 of 03
3. Y SBERBANK a Business Terms and Conditions for Multicash Effective as of BUSINESS TERMS AND CONDITIONS FOR ELECTRONIC COMMUNICATION WITH BANK MULTICASH Part I Introductory Provisions 1 2 These Business Terms and Conditions for Multicash the Terms and Conditions stipulate binding rules for elec tronic communication with the bank Multicash between Sberbank CZ a s Co Reg No 25083325 registered in the Commercial Register with the Municipal Court in Prague File No B 4353 the Bank and its clients the Client These Terms and Conditions correspond to the Czech National Bank s model business terms and conditions for issue and use of electronic payment instruments dated 4 December 2002 with the following differences When the Client notifies the Bank by telephone about loss theft of software discovery of an unauthorised operation mistake or any other discrepancy in account maintenance the Bank does not provide the Client with a proof of notifi cation Telephone notifications may be made only during the business hours of the Bank s headquarters The Bank does not take responsibility automatically for anon executed or improperly executed transaction with out prior investigation of a submitted claim Part II Description 1 2 Multicash is an electronic banking service providing the Client with electronic access to his account s the Ac count maintained
4. ate Part VIII Prices for Services 1 For services provided by the Bank the Client is charged fees Stipulated in the valid List of Fees Unless agreed otherwise fees are debited from the Account specified by the Client The Bank nevertheless may debit the fees from any other account maintained for the Client 2 Fees are understood to include in particular a one off fee for installation a one off fee for activation and a regular fee for using the Multicash service Fees for executing a do mestic payment or foreign payment as well as an extra charge for an express payment are debited from the account from which the payment was made Part IX Claims Settlement 1 The Client may exercise his right to file a claim concerning transactions executed through the Multicash system no later than 30 thirty days after the transaction settlement date The deadline for claim settlement depends on the type of transaction and reason for the claim The Bank informs the Client about the claim settlement in writing Part X Change in Terms and Conditions 1 The Bank may amend these Terms and Conditions pursuant to Part Six Article IV of the General Business Terms and Conditions Part XI Final Provisions 1 If any of the provisions hereof contradict a provision of the General Business Terms and Conditions the respective pro vision hereof prevails 2 The Agreement Is governed by Czech law Page 02 of 03 3 BUSINESS TER
5. during the business hours of the Bank s headquarters and subsequently con firm the information in writing The Client may also make the notification by email to multicash sberbankcz cz In addition the Client has to notify the Bank about any transaction for which he did not submit the order as well as about any errors or discrepancies in account mainte nance immediately after their discovery The Bank blocks electronic access to the account based on the Client s instruction or on its own initiative in the case of justified suspicion of misuse 10 Potential costs incurred in connection with blocking elec 11 tronic access to the account are covered by the Client If the reason for blocking electronic access is the Bank s negli gence then the costs are covered by the Bank For security reasons or due to system maintenance the Bank may interrupt access to Multicash in urgent cases or suspend the provision of certain or all Multicash services without prior notice The Bank has to inform the Client of such circumstance without undue delay by means of a mes Sage sent through the program 12 The Bank takes responsibility for potential damage incurred by the Client in connection with using the Multicash sys tem in cases when the damage ensued from a violation of the Bank s obligations Page 01 of 03 BUSINESS TERMS AND CONDITIONS FOR ELECTRONIC COMMUNICATION WITH BANK MULTICASH 13 The Bank takes no responsibility f
6. e final recipient receives the whole amount by cheque Effective as of 1 January 2014 4 All payment orders so called conversions transfers be tween accounts maintained by the Bank in different cur rencies transfers between accounts maintained by the Bank in the same foreign currency and payment orders in CZK from foreign currency accounts to Czech banks must always include the Bank s code 6800 in the field Name of recipient s bank and the recipient s full banking information including bank code e g 123456789 6800 in the field Recipient s account 5 These payment orders must be submitted using the for eign payment order form 6 The amount in CZK displayed when filling out a foreign pay ment order is only informative the system uses the trans fer mid rate for conversion 7 The Bank does not execute the payment unless all of the above requirements are fulfilled and the Client is informed by means of a message sent through the program 8 The Bank takes no responsibility for exchange rates used for processing of foreign payment orders effective at the moment of receiving the order from the Client The Bank processes the foreign payment order using the exchange rate effective at the time of processing the payment order For payment transactions exceeding CZK 1 million or its equivalent in the respective foreign currency the Bank reserves the right to specify the exchange rate according to the actual interbank r
7. limited authorisation with the exception of authorisation for electronic com munication with the Bank and d user manual on CD Part V Rights and Obligations of Parties Security 1 2 3 4 5 6 7 8 9 The Bank undertakes to supply the Client with the appro priate application software for electronic communication with the Bank including installation on the Client s tech nical equipment corresponding to the Bank s specified re quirements after signing the Agreement Together with the application software the Bank provides the Client with identification code s enabling access to and use of the Multicash system All such data Is strictly confidential The Client has to make sure that confidential data is not disclosed to any unau thorised third party The Client has to use the application software solely for electronic communication with the Bank and in accord ance with the instructions described in the User Manual The Bank reserves the right to change the User Manual at any time and agrees to inform the Client immediately about any such change by means of a message sent through the program The Client may not copy the application software or pro vide it to any third party The parties immediately inform each other about any loss or cause for suspected disclosure of confidential data to a third party that could enable the party s unauthorised use of the Client s account by phone
8. or potential damage in curred by the Client resulting from the Client s gross neg ligence breach of his obligations established in the Agree ment and the Terms and Conditions or fraud Part VI Processing Terms and Conditions 1 The Client may submit a payment order to the Bank no earlier than 30 thirty days before the payment date If the payment date falls on a non working day or holiday the Bank performs the payment on the next business day 2 Unless the Client specifies a later payment date the Bank processes payment orders on the same day provided the data are submitted to the Bank within the cut off times stipulated by the Bank These cut off times are specified on the notice boards in the Bank s business premises and on its website www sber bankcz cz 3 The Bank processes payment orders that it receives after the specified cut off times on the following banking busi ness day unless the Client specifies a later payment date 4 The Bank executes a payment order only if the form is correctly filled out and the balance on the account at the time of processing the order is sufficient for completing the transaction The Client takes responsibility for the correctness of the data provided in payment orders 5 The Bank credits and debits the funds to and from the Client s accounts during the banking business day 6 The Bank informs the Client about the processing of pay ment orders by means of account statement
9. s and in the case of foreign payments by payment notice The Client can download these statements notices from the Bank s communication server on the business day following the day of the Bank s processing of the payment order 7 Any order becomes irrevocable once received by the Bank Cancellations are only possible in very exceptional cases on prior agreement with the Bank and on condition that the Bank has not yet executed the payment Part VII Execution of Domestic and Foreign Payment Orders Domestic Payment Orders 1 If the Client requires certain domestic payments to be processed as urgent express in addition to the order a printed payment order form must be sent by fax to fax no 00420 543 525 507 containing the text Urgent payment request indicating the requested payment and date and bearing the signature according to the signature speci men Foreign Payment Orders 1 All foreign payment orders must have a payment title entered in the field Statistical code pursuant to Czech Na tional Bank Decree No 183 from 16 April 2002 2 If the Client requires certain foreign payments to be pro cessed as urgent express the text URGENT PAYMENT must be entered in the field Payment purpose 3 Incase of arequest for carrying out a payment by cheque the Payment purpose field must include PAYMENT BY CHEQUE The Bank debits all fees from the account of the party submitting the order th
Download Pdf Manuals
Related Search