Sungrow North America Extended Warranty
Contents
1. reserves the right to adjust the prices PAYMENT TERMS The payment for the service contract should be paid once within 30 working days after the date Sungrow s invoice issued EXHIBIT 1 SUNGROW WARRANTY REGISTRATION FORM Rev NOV 2014 SUNGROW US Office 47751 Fremont Blvd Fremont CA USA 94538 Tel 855 760 8618 Canada Office 895 Edgeley Blvd Vaughan ON CANADA L4K 4V9 Tel 855 760 8618 Fax 905 760 1158 Customer information please print First name Last name Business name Business type L Integrator L Site Owner L Financier PPA L Other Please specify Address City State Zip Code Phone Number Email Product subject to this warranty enter information from inverter nameplate Model Number Serial Number Location of the product Site Name Address City State Zip Code Warranty information Date of Delivery Date of Installation Warranty period Standard Extended Central Inverter 5 years L110 years L115 years L120 years String Inverter 10 years L115 years L120 years The standard period covered by Sungrow Warranty for Product installed in Canada and United States including 48 States Hawaii Alaska and Puerto Rico is 5 years from the date of shipment for central inverters and 10 years for string inverters If Sungrow receives a completed Registration Form from the End user within six 6 months of the ship date the Warranty will start on the installation date stated on the Registration Form To request2. Product subject of a claim available for inspection testing and correction FORCE MAJEURE Neither party Sungrow or the End user shall be liable hereunder by reason of any failure or delay in the performance of its obligations hereunder on account of acts of god or other cause which is beyond the reasonable control of such party and could not have been avoided by the exercise of reasonable prudence including but not limited to natural disasters e g earthquakes floods landslides explosions fire destruction of machines equipment factories and of any kind of installation prolonged break down of transport telecommunication or electric current or other circumstances with comparable effects e g terroristic attacks nuclear accidents war civil war or similar uprising general strike strike lock out In the event of the occurrence of any force majeure event the affected party shall notify the other party immediately in writing of the invocation of this section and each party s obligations hereunder to the other shall be suspended for the duration of such force majeure event provided however that the affected party shall be obligated to use its commercially reasonable efforts to restore performance hereunder as soon as reasonably practicable and provided further that if such event continues for more than thirty 30 days in the aggregate in any six 6 month period the non affected party shall have the right to terminate this agreement a
3. Product that is covered under this Warranty Warranty Period means the period of time the Product is covered under this Warranty LIMITED WARRANTY Sungrow warrants that Sungrow products the Warranted Items are free from defects in material and workmanship Sungrow has sole responsibility and discretion for determining the cause and nature of a product defect and Sungrow s determination with regard thereto shall be final This Warranty extends to the End user of the Sungrow products including any subsequent operator or a lessee or assignee of a lease at the same site during the warranty period of the Product purchased by the End user with the exception that the continuation of the Warranty for an installed Product relocated to another site is subject to a site inspection by Sungrow at the new site prior to installation at End user s expense If in the opinion of Sungrow a Warranted Item is defective and the defect is within the terms of this Warranty Sungrow is obligated to repair or replace such defective item including by providing service parts and labor as applicable at the option of Sungrow The Warranted Item will be repaired or replaced onsite at the End user s location or such other location as mutually agreed upon in advance by Sungrow and the End user Sungrow and the End user shall mutually agree upon the conduct of any tests required to determine whether a Product is defective in advance of conducting such tests
4. SUNGROW US Office 47751 Fremont Blvd Fremont CA USA 94538 Tel 855 760 8618 Canada Office 895 Edgeley Blvd Vaughan ON CANADA L4K 4V9 Tel 855 760 8618 Fax 905 760 1158 1 0 1 1 1 2 1 3 1 4 1 5 1 6 1 7 1 8 1 9 1 10 2 0 2 1 2 2 2 3 2 4 2 5 3 0 3 1 EXTENDED WARRANTY CONTRACT DEFINITIONS The warrantor for the limited warranties set forth herein is Sungrow Canada Inc or Sungrow USA Corp as well as Sungrow Power Supply Co Ltd Sungrow The Product means the photovoltaic Inverters and peripheral devices manufactured by Sungrow and purchased from Sungrow by End user The Warranty means this limited warranty contract for Sungrow Product End user means the owner of the Product for which Service will be performed under the Plan Distributor means an entity who runs a non competing business and buys Sungrow products or product lines warehouses them and resells them to retailers or directly to the end user or customer Manual means the current Sungrow installation operation and maintenance guide for the Product covered under this Warranty The Registration Form is the Photovoltaic Inverter Warranty Registration Form as set forth in Exhibit A of this Warranty The Registration Form must be completed and returned to Sungrow Service means a Site visit by Sungrow technicians in response to a claim Site means the location of End user s
5. Sungrow reserves the right to supply a different inverter model to settle warranty claim Any parts that are replaced may be new or reconditioned All parts replaced by Sungrow shall become the property of Sungrow All work repaired or replaced pursuant to this contract will also be subject to the provisions of this Article 2 0 to the same extent as work originally performed The warranty period with respect to repaired or replaced work will run for the longer of twelve 12 months from the date of completion of the repair or replacement provided or the remainder of the original warranty period WARRANTY PERIOD The period covered by this Warranty for Product installed in Canada and USA including US 48 States and Alaska Hawaii and Puerto Rico is indicated in the table below from the date of shipment If Sungrow receives a completed Registration Form the Registration Form from the End user within six 6 months of the ship date the Warranty will start on the installation date stated on the Registration Form Central Inverters 10 15 20 years Note All warranty periods are as above unless specified on a Sungrow quote Rev NOV 2014 SUNGROW US Office 47751 Fremont Blvd Fremont CA USA 94538 Tel 855 760 8618 Canada Office 895 Edgeley Blvd Vaughan ON CANADA L4K 4V9 Tel 855 760 8618 Fax 905 760 1158 3 2 3 3 3 4 4 0 4 1 4 2 4 3 5 0 5 1 5 2 6 0 6 1 6 2 6 3 The Extended Warra
6. a warranty extension please check the box next to the appropriate extension option A Sungrow representative will contact you to complete your order Or you can directly contact your Sungrow sales contact person to complete an extension order To be completed by Sungrow Termination date of warranty To register your Sungrow inverter please mail a copy of this warranty registration form to Sungrow Canada Inc Attn Warranty Registration 895 Edgeley Blvd Vaughan ON L4K 4V9 Canada OR Sungrow USA Corp Attn Warranty Registration 47751 Fremont Blvd Fremont CA USA 94538 Rev NOV 2014
7. anty render Sungrow its affiliates subcontractors or suppliers liable to End user or its affiliates for indirect or consequential damages or loss of use associated with warranty claims for lost profits or loss of revenues or any associated equipment cost of capital cost of substitute equipment facilities services or replacement power downtime costs claims of End user s customers for such damages or for any other special consequential incidental indirect or exemplary damages Sungrow s total liability for any and all warranty claims and costs under this Warranty shall not exceed the total amount of payments received by Sungrow for the product that is the subject of a claim WARRANTY CONTRACT EFFECTIVE DATE APPLICATION AND VALIDITY Present warranty contract conditions are valid as of the corresponding issue date and shall be applicable to all those Sungrow inverters and peripheral devices manufactured from the date onwards and for which the said guaranty extension has been taken out remaining valid until December of the year in force for signed contract or until the next issue change for the unsigned contracts Sungrow reserves the right to make any changes and modifications at no prior notice for unsigned contracts in addition to the right to decide whether to accept new contracts or the annual contract renewal PRICE For service not covered under this contract Sungrow will charge based on standard service price schedule Sungrow
8. nty Contract must be taken together with the Extended Warranty Maintenance Plan see EWMP document for details or Preventive Maintenance Plan see PMP document for details or maintenance schedule that complies with Sungrow standards and is approved by Sungrow The Extended Warranty Contract must be taken out for all the inverters making up the PV plant it cannot be taken out for a partial number of units Extended warranty must be purchased from Sungrow at the time of original purchase WARRANTY EXCLUSIONS This Warranty does not cover any defects or damages caused by Improper transportation and delivery Failure to properly store the Product before installation Improper installation Use and application beyond the definition in user manual of the Product Neglect abuse misuse improper maintenance or lack of maintenance as set forth in the Sungrow current Manual Repairing adjustment or alteration not authorized in writing by Sungrow Acts of nature such as fire flood and lightning sm 7 Oo a9 oo Non compliance with applicable regulations and standards i Voltage surge coming from PV array DC side or from grid AC side This warranty does not cover fuses surge suppressors filters or cosmetic damages This Warranty shall be void if a Serial number of the Product has been altered or cannot be clearly identified b The Product is moved to a new location without written approval from Sungrow c The End user fails to make any
9. t any time upon written notice to the other party END USER S OBLIGATIONS In order to receive the benefits of this Warranty the End user must use the product in a normal way follow the Product s current maintenance schedule the Operation Manual and the Installation Manual protect against further damage to the product if there is a discovered defect End user shall provide Sungrow Service personnel with access to the Site and any special instructions for access to the Site Sungrow shall have no liability in the event that access is not provided to the Site and End user will be invoiced for any costs incurred by Sungrow in the event an additional visit is required to the site due to lack of access It is the End user s responsibility to notify Sungrow of any hazards at the Site and assure that the Site is free from hazards or obstructions and that all safety precautions are followed at the Site Rev NOV 2014 SUNGROW US Office 47751 Fremont Blvd Fremont CA USA 94538 Tel 855 760 8618 Canada Office 895 Edgeley Blvd Vaughan ON CANADA L4K 4V9 Tel 855 760 8618 Fax 905 760 1158 7 0 7 1 8 0 8 1 9 0 9 1 10 0 10 1 11 0 11 1 11 2 12 0 12 1 OTHER LIMITATIONS Sungrow s obligations under this Warranty are expressly conditioned upon receipt by Sungrow of all payments due to it including interest charges if any During such time as Sungrow has not received payment of any amount due
10. to it for the Product in accordance with the contract terms under which the Product is sold Sungrow shall have no obligation under this Warranty Also during such time the period of this Warranty shall continue to run and the expiration of this Warranty shall not be extended upon payment of any overdue or unpaid amounts COSTS NOT RELATED TO WARRANTY The End user shall be invoiced for and shall pay for all services not expressly provided for by the terms of this Warranty including without limitation site calls involving an inspection that determines no corrective maintenance is required Any costs for replacement equipment installation materials freight charges travel expenses or labor of Sungrow representatives outside the terms of this Warranty will be borne by the end user LIMITS OF LIABILITY This Warranty constitutes End user s sole and exclusive remedy for claims against Sungrow in respect to defective or non conforming Products hereunder and is in lieu of all other warranties conditions guarantees or representations from Sungrow relating to the products hereunder whether oral or written express or implied statutory or otherwise in contract tort or otherwise including without restriction any warranties of merchantability or of fitness for a particular purpose and any such warranty condition guarantee or representation is hereby excluded In no event shall any claim failure of any Product hereunder or breach of this Warr
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