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Yealink W52P User Guide

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1. 12 would match 123 1234 12345 12abc etc An x can be used as a placeholder for any character Example 12x would match 121 122 123 12a etc un Numeric ranges are allowed within the brackets Digit Digit Example 5 7 would match the number 5 6 or 7 The square brackets can be used as a placeholder for a single character which matches any of a set of characters Example 9 1 5 7 1234 would match 9151234 9161234 9171234 etc The parentheses can be used to group together patterns for instance to logically combine two or more patterns Example 91 5 7 1 x would match 91511 91618 91715 etc The followed by the sequence number of a parenthesis means the characters placed in the parenthesis The sequence number stands for the corresponding parenthesis Example A replace rule configuration Prefix 001 xxx 45 xx Replace 9001 145 2 When you dial out 0012354599 on your phone the IP phone will replace the number with 90012354599 1 means 3 digits in the first parenthesis that is 235 2 means 2 digits in the second parenthesis that is 99 When adding a dial plan rule you can specify the accounts to apply the dial plan rule in the Account field The valid value of the Account parameter can be one or more digits among 1 2 3 4 and 5 ea
2. You can use anonymous call feature to block the identity and phone number from showing up to the called party when you call someone For example you want to call to consult some service but do not want to be harassed You can configure anonymous call feature on a per line basis The anonymous call feature is not available on all servers Contact your system administrator for more information There is only one side anonymous call feature phone side or server side can be configured via the handset As of firmware version 73 the system administrator can configure the anonymous call mode via the configuration files The default anonymous call mode is Local and the phone side anonymous call feature is configured via the handset If the anonymous call mode is configured to Server the server side anonymous call feature is configured via the handset For more information contact your system administrator Call Features To configure anonymous call feature for a specific line via the handset 1 Press ox to enter the main menu 2 Select fE gt Anonymous Call The LCD screen displays the outgoing lines currently assigned to the handset The default outgoing line is highlighted and followed by a left arrow 3 Press Jor _ y to highlight the desired line and then press the OK soft key 4 Press A or b to select the desired value from the Status field 5 Press the OK soft key to accept the change To configure anonym
3. Mexico Tijuana Mexicali US Pacific Time 7 30 Canada Edmonton Calgary Mexico Mazatlan Chihuahua US MST no DST US Mountain Time 6 50 Canada Manitoba Winnipeg Chile Easter Islands Mexico Mexico City Acapulco US Central Time 5 30 Bahamas Nassau Canada Montreal Ottawa Quebec Cuba Havana US Eastern Time 4 30 Venezuela Caracas Canada Halifax Saint John Chile Santiago Paraguay Asuncion UK Falkland Islands UK Bermuda Bermuda Trinidad amp Tobago 3 30 Canada New Foundland St Johns Argentina Buenos Aires Brazil DST Brazil no DST Denmark Greenland Nuuk Denmark Faroe Islands Torshavn GMT Greenland lreland Dublin Morocco Portugal Listoa Porto Funchal Spain Canary Ishands Las Palmas UK London 0 30 I I I WN gt al N O N Albania Tirane Austria Vienna Belgium Brussels 19 User Guide for the W52P IP DECT Phone Caicos Chad Croatia Zagreb Czech Republic Prague Denmark Kopenhagen France Paris Germany Berlin Hungary Budapest ltaly Rome Luxembourg Luxembourg Macedonia Skopje Namibia Windhoek Netherlands Amsterdam 1 30 Estonia Tallinn Finland Helsinki Gaza Strip Gaza Greece Athens Israel Tel Aviv Jordan Amman Latvia Riga Lebanon Beirut Moldova Kishinev NO Romania Bucharest Russia Kaliningrad Syria Damascus Turkey Ankara Ukraine Kyiv
4. You can trigger the auto provisioning process using the wizard After you enter the user name and password in the wizard and confirm to perform an update the base station tries to connect the RPS Redirection and Provisioning Service server If the base station successfully connects the RPS server the RPS server will respond the base station with the URL for downloading the configuration files Then the base station will try to perform auto provisioning Contact your system administrator for the user name and password used to connect the RPS server To trigger the auto provisioning process via the handset 1 Press o to enter the main menu 2 Select gt System Settings gt Auto Provision 3 Enter the system PIN default 0000 and press the Done soft key 4 Enter the valid value in the Username field and press the OK soft key 5 Enter the valid value in the Password field and press the OK soft key The LCD screen prompts Update now 6 Press the Yes soft key to perform an update or press the No soft key to cancel 49 User Guide for the W52P IP DECT Phone Eco Mode Eco mode turns off the transmission power and the radio waves emitted are virtually zero when the phone is in the standby mode If the eco mode is enabled and there is no signal interaction between the handset and the base station the color of the signal strength indicator on the idle screen will display in green When a call comes in or a connection occ
5. the LCD screen You can also enable the registration mode of the base station via web user interface at the path Status gt Handset amp VoIP gt Registered New Handsets To de register a handset via the handset 1 Press ox to enter the main menu 2 Select Fa amp gt Registration gt De reg Handset 3 Enter the system PIN default 0000 4 Press the Done soft key The LCD screen displays the names of the handsets registered to the same base station The name of the handset itself is highlighted and followed by a left arrow 5 Press or to highlight the desired handset name and then press the OK soft key The LCD screen prompts De register Handset 6 Press the Yes soft key to de register the handset or the No soft key to cancel To de register a handset via web user interface 1 Click on Status gt Handset VolP 2 Click Delete to delete the desired registered handset Yealink wsz Account Status Registered Handsets Handset amp VoIP 2 oo New Handsets Paging VoIP Status Account Line Name Accountl 3601 Account2 3602 Account3 Account4 Accounts Select Base Station Secu rity Contacts Handset Name Handset Version Delete Handset H1 26 73 0 1 H2 26 73 0 1 Start Registration Start Paging Status Do Not Disturb Registered Disabled Registered Disabled Disabled Disabled Disabled Disabled Disabled Disabled The handset
6. 1 Using the specific line on the handset to place a call The LCD screen of the destination phone prompts an incoming call from anonymity 65 User Guide for the W52P IP DECT Phone Anonymous Call Code You can configure the phone to send anonymous call on code off code to activate deactivate the server side anonymous call feature via web user interface Contact your system administrator for the anonymous call on code and off code To configure anonymous call code for a specific line e g line 1 via web user interface 1 Click on Phone gt Line1 2 Mark the desired radio box in the Anonymous code field 3 Enter the anonymous call on code and off code in the On Code and Off Code fields respectively Yealink wsz Status Account Network Forward Always Features os This feature allows you to rg forward an incoming call to i n r phone n F Linel On Cala another phone numbe Preference Target Line2 off Code The number to which the incoming calls will be forwarded gt Busy Line3 On i Target The code that will be sent to Line4 PBX when it is switched On On Code Off Code Line5 The code that will be sent to Off Code PBX when it is switched Off No Answer on off Upgrade O After Ring Time seconds 12 Auto Provision Target Configuration On Code Dial Plan Off Code Voice Tones i DND O on O of TRO69 On Code Off Code Anonymous Call Anonymous code On Code Off
7. 24 11 2012 gt Text Line History Soft Key Line The LCD screen is divided into three parts status line text line and soft key line The information shown in the status line e On hook idle displays the signal strength indicator internal handset number and battery status e Off hook displays line ID The information shown in the text line e On hook idle displays handset name time and date caller information when receiving an incoming call and prompt messages e Off hook displays the dialed digits The information shown in the soft key line e On hook idle displays History and Line e Off hook displays various terms according to the context of the specific feature Signal Strength The strength of reception signal between the base station and handset may display as Weak to strong uill mi m al all No reception W Battery Status The battery status displays on the top right hand corner of the LCD screen Icon Battery Level Full High Medium Low Need Charging When the capacity of batteries is low and the handset is not charged timely the handset will play a warning tone and display a prompt box every hour Overview Icon Instructions Icons appearing on the LCD screen are described in the following table rec recaen MO esca es e ee ea assole S 13 User Guide for the W52P IP DECT Phone Basic Operations Basic Operations This chapte
8. or _ _ to highlight the desired entry and then press the View soft key The LCD screen displays the detailed information of the entry 39 User Guide for the W52P IP DECT Phone 40 To add an entry to the blacklist from the call history via the handset You can block the incoming calls from the entry by adding it to the blacklist For more information on blacklist refer to Blacklist on page 37 1 Press the History soft key when the handset is idle The LCD screen displays 4 call history lists All Calls Outgoing Calls Missed Calls and Accepted Calls Press or y to highlight the desired list and then press the OK soft key The LCD screen displays all entries of the selected list Press jor y to highlight the desired entry Press the Options soft key and select Add To Blacklist The LCD screen prompts Are you sure Press the Yes soft key to add the selected entry to the blacklist or the No soft key to cancel To delete an entry from the call history via the handset 1 Press the History soft key when the handset is idle The LCD screen displays 4 call history lists All Calls Outgoing Calls Missed Calls and Accepted Calls Press 4 or to highlight the desired list and then press the OK soft key The LCD screen displays all entries of the selected list Press a or to highlight the desired entry Press the Options soft key and select Delete The selected
9. 1 Press ox or the Accept soft key y The incoming call is answered and the original call is placed on hold Ending Calls To end a call Do one of the following Press Place the handset in the charger cradle Redialing Calls 56 The redial number list stores the twenty last dialed phone numbers When the memory of the redial number list is full the handset will automatically erase the oldest dialed number when a new number is dialed You can redial a call from the redial number list To redial the last dialed number 1 Press when the handset is idle Call Features 2 Press again A call to your last dialed number is attempted To redial a previously dialed number 1 Press when the handset is idle The handset displays the dialed phone numbers 2 Press or to highlight the desired entry You can press Options gt Edit Before Call to edit the phone number or select the desired line by pressing the Line soft key 3 Press again You can add local contacts from the redial number list You can also delete an entry or all entries from the redial number list Call Mute You can mute the microphone during an active call When muting the microphone you can hear the other party but he or she cannot hear you For example if you do not want the other party to listen to the conservation when you talk to someone in the room you can mute the microphone temporari
10. ID display Register Name SIP service subscriber s ID used for authentication User Name User account provided by VoIP service provider NAT Traversal Defines the STUN server will be active or not Proxy Require A special parameter just for Nortel server If you login to Nortel server the value should be com nortelnetworks firewall You can configure the phone to send anonymous call rejection on code off code to activate deactivate the server side anonymous call rejection feature via web user interface Contact your system administrator for the anonymous call rejection on code and off code To configure anonymous call rejection code for a specific line e g line 1 via web user interface 1 Click on Phone gt Line1 2 Mark the desired radio box in the Anonymous rejection code field Call Features 3 Enter the anonymous call rejection on code and off code in the On Code and Off Code fields respectively Yealink ws Status Account Network Contacts Forward Always Target Preference Features ant On Code Line2 Off Code Line3 Busy Target Line4 On Code Off Code No Answer Upgrade After Ring Time seconds Auto Provision Target Configuration On Code Dial Plan Off Code Voice Tones i _ DND O o O of TR069 On Code Off Code Anonymous Call Anonymous code On Code Off Code Anonymous rejection code On Code Off Code Cancel 4 Click Confirm to accept th
11. Rule 2 Select the desired replace rule by clicking the replace rule or checking the check box 3 Edit the values in the Number and Replace fields respectively 4 Enter the desired line ID in the Account field or leave it blank 5 Click Edit to accept the change To delete one or more replace rules via web user interface via the handset 1 Click on Phone gt Dial Plan gt Replace Rule 2 Select one or more replace rules by clicking the replace rule s or checking the check box es 3 Click Delete to delete the replace rule s Area Code 42 Area codes are also known as Numbering Plan Areas NPAs They usually indicate geographical areas ina country This feature is necessary only when dialing the number outside the code area For example area code is configured as Code 011 Minimum Length 4 Maximum Length 11 then when you dial out the number 56789 which has digits between 4 and 11 the phone will add the area code before the number and dial out 01156789 To configure area code via web user interface via the handset Phone Settings Note 1 Click on Phone gt Dial Plan gt Area Code 2 Enter the desired values in the Code Minimum Length 1 15 and Maximum Length 1 15 fields 3 Enter the desired line ID in the Account field or leave it blank 4 Click Confirm to accept the change The default values of minimum and maximum lengths are 1 and 15 respectively Block Out You can bl
12. You can press the Line soft key when the handset is idle to check the line status The J icon in the bottom of a line indicates that the DND mode is activated for this line The handset will reject all incoming calls to this line and the LCD screen displays the missed call icon BY followed by the number of missed calls Call Forward Note You can enable call forward feature on a per line basis The handset will forward incoming calls of the line to another party Three forwarding types e Always Forward Incoming calls are immediately forwarded e Busy Forward Incoming calls are immediately forwarded if the line is busy e No Answer Forward Incoming calls are forwarded if not answered after a period of time To enable call forward feature for a specific line via the handset 1 Press o to enter the main menu 2 Select Bay gt Call Forward The LCD screen displays the incoming lines currently assigned to the handset 3 Press or to highlight the desired line and then press the OK soft key 4 Press or to highlight the desired forwarding type and then press the OK soft key 5 Press or b to select Enabled from the Status field 6 Enter the destination number you want to forward incoming calls to in the Target field 7 Press A or gt to select the desired ring time to wait before forwarding from the After Ring Time field only available for No Answer Forward 8 Press the Save soft ke
13. and external calls answer calls transfer a call to someone else or conduct a conference call This chapter provides operating instructions of the call features Topics include e Placing Calls e Off Hook Hot Line Dialing e Answering Calls e Ending Calls e Redialing Calls e Call Mute e Call Hold Resume e Call Waiting e Do Not Disturb DND e Call Forward e Call Transfer e Conference Call e Anonymous Call e Anonymous Call Rejection e Voice Mail If you require additional information or assistance with your new phone contact your system administrator Placing Calls You can use your handset to place an internal or external call You can place a call using the following call modes e Earpiece mode pressing the off hook key to dial out e Speakerphone mode pressing the speakerphone key to dial out e Headset mode connecting a headset During the call you can switch the call mode by pressing the corresponding keys or connecting a headset You can cancel the dialing operation by pressing the on hook key During the call conversation you can press the left and right navigation keys to adjust the volume of 53 User Guide for the W52P IP DECT Phone the currently engaged audio devices earpiece headset or loudspeaker The call duration is displayed on the LCD screen while the call is in progress Placing Internal Calls You can make free internal calls between the handsets registered to t
14. can be registered to the base station automatically only if the handset is registered to more than one base station You can select Bestbase to search for the base station with the best signal strength 16 Basic Operations To select the base station via the handset 1 Press ox to enter the main menu 2 Select gt Registration gt Select Base The LCD screen displays all base stations the handset registered to and the Bestbase option The radio box of the currently used base station is marked 3 Press or _ to highlight the desired base station or the Bestbase option and then press the Select soft key The handset begins to search for base station After successful connection the handset plays a warning tone and prompts Base selected successfully You can highlight the base station the handset registered to and then press the Rename soft key to rename the base station name Basic Network Settings The base station attempts to contact a DHCP server in your network to obtain valid network settings e g IP address subnet mask gateway address and DNS address by default If the base station cannot contact a DHCP server for any reason you need to configure basic network settings manually To configure basic network settings manually via the handset 1 Press ox to enter the main menu select gt System Settings gt Network Enter the system PIN default 0000 2 3 4 Press th
15. handset for a long time When the screen saver is enabled an analog clock will be activated and appear on the LCD screen if the handset is idle for approximately 10 seconds To configure screen saver via the handset 1 Press ox to enter the main menu 2 Select gt Display gt Screen Saver 3 Press the Change soft key to check or uncheck the Screen Saver checkbox Color Schemes You can change the background of your handset by changing the color theme There are 2 color themes available To change color scheme via the handset 1 Press ox to enter the main menu 2 Select gt Display gt Color Schemes 3 Press or to highlight the desired color scheme and preview its effect 4 Press the Select soft key to mark the radio box of the highlighted color theme The color theme of the handset is changed accordingly Keypad Light 28 You can enable the keypad light to make the keypad light up when any key is pressed This helps you distinguish keys from each other in a dark environment To configure keypad light via the handset 1 Press ox to enter the main menu 2 Select gt Display gt Keypad Light 3 Press the Change soft key to check or uncheck the Keypad Light checkbox Phone Settings Notification Light Note Notification light is used to indicate voice mails and missed calls When the handset receives a voice mail or misses a call the message key LED flashes red You can conf
16. intercom feature is on The handset will answer an incoming internal intercom call automatically and play a warning tone e On Beep Off Auto intercom feature is on The handset will answer an incoming internal intercom call automatically without a warning tone e Off Auto intercom feature is off You need to answer an incoming internal intercom call by pressing the Accept soft key To configure auto intercom via the handset 1 Press ox to enter the main menu 2 Select gt Telephony gt Auto Intercom The LCD screen displays three configuration types 3 Press or y to highlight the desired configuration type 4 Press the Change soft key The radio box of the selected configuration type is marked Base Restart In some instances you may need to restart the base station to refresh the settings To restart the base station via the handset 1 Press ox to enter the main menu 2 Select gt System Settings gt Base Restart 3 Enter the system PIN default 0000 4 Press the Done soft key After the above steps the registration LED and network status LED go out simultaneously After a period of time the LED indicators will illuminate solid green again when the base station restarts successfully Handset Reset 48 You can reset individual settings that you have made on the handset Resetting handset will not overwrite settings of directory call history voice mail and the handset regis
17. language Ring Tones 26 Ring tones are used to indicate incoming calls You can set different ring tones to distinguish the incoming lines from each other on your handset You can also set a ring tone for an incoming intercom call When receiving an incoming call the handset rings the specified ring tone To configure ring tones via the handset 1 Press o to enter the main menu 2 Select gt Audio gt Ring Tones gt Melodies 3 Press _ or to highlight the Intercom Call option or the desired line 4 Press or gt to select and listen to the desired ring tone 5 Press the Save soft key to accept the change or the Back soft key to cancel Phone Settings To adjust ringer volume using the menu via the handset 1 Press ox to enter the main menu 2 Select li gt Audio gt Ring Tones gt Volume 3 Press Jor to decrease increase the ringer volume 4 Press the Save soft key to accept the change or the Back soft key to cancel Advisory Tones Advisory tones are acoustic signals of your handset which inform you of different actions and states The following advisory tones can be configured independently of each other e Keypad Tone plays when a user presses any key of the keypad e Confirmation plays when a user saves settings or places the handset in the charger cradle e Low Battery plays when the capacity of the batteries is low and the handset requires charging To configure advisory
18. menu Select Enter a few continuous characters of the desired contact name or number using the keypad The contact whose name or number matches the search will appear on the LCD screen after a timeout or when the Search soft key is pressed You can dial a Phone Settings contact from the result list Placing a Call from Local Directory To place a call from the local directory via the handset 1 2 3 4 Press EJ to enter the main menu Select E Press or to highlight the desired entry Do one of the following Press if only one number is stored for the contact in the local directory the phone will dial out the number directly Press if both the office number and the mobile number are stored for the contact in the local directory the screen will display two numbers Press or to highlight the desired number Press to dial out Blacklist You can store up to 30 contacts in one handset s blacklist You can add edit or delete contacts in the blacklist You can also dial a call from the blacklist but an incoming call from a contact in the blacklist will be rejected automatically To add an entry to the blacklist manually via the handset 1 2 4 D Press x to enter the main menu Press gt Telephony gt Caller Blacklist Press the Options soft key and then select New Entry If there is no entry press the OK soft key directly Enter the desired
19. prompts Call Transferred and then the handset returns to the idle screen Call is established between user A and User B Conference Call You can create a conference with other two parties using the phone s local conference You can also create a conference between two calls by pressing the Conf soft key The W52P IP DECT phones also support network conference Note Network conference is not available on all servers For more information contact your system administrator Local Conference You can use the handset to create a local conference with other parties The handset supports up to 3 parties including yourself in a conference call You can create a conference between an active call and a held call on the handset on the same line or different lines To set up a local conference call via the handset 1 2 Place a call to the first party Press the Options soft key and then select Conference Do one of the following Enter the number of the second party or select the handset you want to add to the conference Press e C ox or the Conf soft key to dial out 61 User Guide for the W52P IP DECT Phone Press the Directory soft key and then select the desired contact Press el ul ox or the Call soft key a If both the office number and the mobile number of the contact are stored OK or the OK soft key to dial o select the desired number and press e ou
20. radio box of By Date in the Fixed Type field Enter the start date and end date in the corresponding fields Yealink ws i Status Account Network Contacts Security Preference Web Language English Time Synchronization Enabled Features hi Time Zone Time Server cn pool ntp org ee the time zone you are Line1 i Synchronization Period 86400 NTP Server The server which is used to DHCP Time Disabled z synchronize the dock of the phone Line2 Line3 Time Zone 10 30 Australia Lord Hef and Daylight Saving Time Automatic Enabled Fixed Type 9 By Date By Week Line5 ba d g O Start Date Month 10 Day 6 Hour 2 Upgrade End Date Month 4 Day 6 Hour 3 Auto Provision Configuration NTP By DHCP Priority Dial Plan o mi Voice Mark the radio box of By Week in the Fixed Type field Select the desired date from the pull down lists of Start Date and End Date Yealink ws2r Account Contacts Security Preference Web Language i NOTE Time Synchronization Enabled EE y gt Time Zone Time Server cn pool ntp org e the time zone you are Line1 Synchronization Period 86400 NTP Server Line The server which is used to DHCP Time Disabled synchronize the clock of the E phone Line3 Time Zone 10 30 Australia Lord Hd E Line4 Daylight Saving Time Fixed Type By Date By Week Line5 Y a O Start Date Octobe Monday First In Mo 02 00 Upgrade End Date Apri
21. selected If the selected location uses daylight saving time the Start date End date and Offset fields will be filled with time automatically All of them are read only Yealink wsz Preference Features Line Line5 Upgrade Auto Provision Configuration Dial Plan Voice Tones TRO69 Status Account Web Language Time Synchronization Time Server Synchronization Period DHCP Time Time Zone Daylight Saving Time Location Fixed Type Start Date End Date Offset NTP By DHCP Priority Watch Dog Contacts English Enabled cn pool ntp org 86400 Disabled 4 Armenia Georgia K v 9 Automatic Enabled Disabled E Armenia Yerevan gt By Date By Week March Friday Octobe Friday jo g High Enabled 5 Click Confirm to save the change First In Mo 02 00 r First In Mo 03 00 Security Time Zone Choose the time zone you are in NTP Server The server which is used to synchronize the clock of the phone 31 User Guide for the W52P IP DECT Phone The phone will use the daylight saving time of the selected location Note If the location you select does not use daylight saving time the fields of Start Date End Date and Offset will be left blank To configure the DST manually via web user interface 1 Click on Phone gt Preference 2 Mark the Enabled radio box in the Daylight Saving Time field 3 Doone of the following Mark the
22. sensitive 3 Soft Keys features Switches between the earpiece and speakerphone Speakerphone Key modes Answers an incoming call Headset Connector Connects a headset Answers an incoming call 6 Off hook Key Enters the redial call list Places a call Provides digits letters and special characters in 7 Keypad O context sensitive applications Enters the star symbol Star Key Switches the silent mode on or off Redirect Key Transfers a call to another party Picks up audio during earpiece and hands free calls Toggles Mute feature on or off Enters the pound symbol Pound Key Locks or unlocks the handset keypad Switches the input method Long presses in the menu screen to return to the idle screen On hook Key Power Long presses to turn the handset on or off when the key handset is idle Cancels actions or ends a call Rejects an incoming call Indicates a new receiving voice mail or a missed call Message Key Accesses the voice mail or the missed call list Move the cursor La Act as shortcuts en scroll through the displaying information Move the cursor g gt Act as shortcuts Adjust the ringer volume Switch the values Confirms actions or enters the main menu e e e eses 11 User Guide for the W52P IP DECT Phone Displaying Information on LCD Screen Note The idle screen may be shown as below mi Status Line H1 09 43 am
23. the product on or near any inflammable or fire vulnerable object such as rubber made materials e Do not install the product in rooms with high humidity for example in bathrooms laundry rooms and wet basements A Safety Notes During Operation Use only spare parts and accessories supplied or authorized by Yealink The operation of non authorized parts cannot be guaranteed e Donot place heavy objects on top of the handset or the base station in case of damage and deformation caused by the heavy load o Do not open the handset or the base station by yourself for repair purpose which could expose you to high votages Have all repairs carried out by authorized service personel o Do not let a child operate the product without guidance o Keep the small accessories contained in your product out of reach of small children in case of accidental swallowing e Before plugging or unplugging any cable make sure that your hands are completely dry o Do not hold the handset up to your ear when speakphone is on or when the ringer is ringing as the volumn can be very loud which may be harmful to your hearing o During a thunderstorm stop using the product and disconnect it from the power supply to avoid lightning strike e Ifthe product is left unused for a rather long time disconnect the base station from the power supply and unplug the power adapter 81 User Guide for the W52P IP DECT Phone 82 When there is smoke emit
24. to open file download window and then save the file to your local system You can also export the system log to a syslog server contact your system administrator for more information It is recommended to reset the log level to 3 after exporting the system log 75 User Guide for the W52P IP DECT Phone Note 76 How to export import the phone configurations We may need you to export the phone configurations to help analyze problem In some instances you may need to import configurations to your phone To export the phone configurations via web user interface 1 Click on Phone gt Configuration 2 Click Export in the Import Export Config field to open file download window and then save the file to your local system To import the phone configurations via web user interface 1 Click on Phone gt Configuration 2 Click Browse in the Import Export Config field to locate a configuration file from your local system 3 Click Import in the Import Export Config field to import the configuration file The file format of configuration file must be bin How to reset the system PIN 1 Disconnect the power adapter 2 Long press the paging key and reconnect the power adapter When base station finishes reset the power indicator LED network status LED and registration LED illuminate in sequence System PIN and all individual settings are reset to factory defaults Handset registrations will also be clea
25. Code 4 Click Confirm to accept the change If the On radio box is marked the IP phone will send the anonymous call on code to activate the server side anonymous call feature 66 Call Features Anonymous Call Rejection Note You can use anonymous call rejection feature to reject incoming calls from anonymous callers Anonymous call rejection automatically rejects incoming calls from callers who deliberately block their identities and numbers from showing up You can configure anonymous call rejection feature on a per line basis The anonymous call rejection feature is not available on all servers Contact your system administrator for more information There is only one side anonymous call rejection feature phone side or server side can be configured via the handset As of firmware version 73 the system administrator can configure the anonymous call rejection mode via the configuration files The default anonymous call rejection mode is Local and the phone side anonymous call rejection feature is configured via the handset If the anonymous call rejection mode is configured to Server the server side anonymous call rejection feature is configured via the handset For more information contact your system administrator To configure anonymous call rejection feature for a specific line via the handset 1 Press ok to enter the main menu 2 Select gt Anon Call Rejection The LCD screen displays the incoming li
26. H REGARD TO THIS GUIDE INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Yealink Network Technology CO LTD shall not be liable for errors contained herein nor for incidental or consequential damages in connection with the furnishing performance or use of this guide Declaration of Conformity Hereby Yealink Network Technology CO LTD declares that this phone is in conformity with the essential requirements and other relevant provisions of the CE FCC CE Mark Warning This device is marked with the CE mark in compliance with EC Directives 1999 5 EC R amp ITE This device complies with the following standards 1 Safety EN 60950 1 2006 A11 2009 A1 2010 A12 2011 SAR EN62479 2010 EMC ETSI EN 301 489 1 V1 9 2 2011 09 amp ETSI EN 301 489 6 V1 3 1 2008 08 Radio ETSI EN 301 406 V2 1 1 2009 07 io oe Part 15 FCC Rules This device is compliant with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Class B Digital Device or Peripheral This equipment is tested and complies with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential insta
27. Odessa 3 East Africa Time Iraq Baghdad Russia Moscow 3 30 lran Teheran Armenia Yerevan Azerbaijan Baku Georgia Tbilisi IN Kazakhstan Aktau Russia Samara 4 30 Afghanistan Kazakhstan Agtobe Kyrgyzstan Bishkek o1 Pakistan Islamabad Russia Chelyabinsk 5 30 India Calcutta Kazakhstan Astana Almaty On Russia Novosibirsk Omsk 6 30 N Russia Krasnoyarsk Thailand Bangkok 7 30 00 China Beijing Singapore Singapore Australia Perth 9 Korea Seoul Japan Tokyo 9 30 Australia Adelaide Australia Darwin Australia Brisbane Australia Hobart 10 Australia Sydney Melboume Canberra Russia Vladivostok ia 10 30 Australia Lord Howe Islands 13 Tonga Nukualofa 80 Regulatory Notices Regulatory Notices Important Safety Information To reduce risk of fire severe personal injury and damage to property read the following safety information carefully before using the product A Environmental Requirements e Place the product on a stable level and non slip surface e Donot place the product close to heat sources in direct sunlight or next to any household appliance with strong magnetic field or electromagnetic field such as a microwave oven or a refrigerator o Do not allow the product to come into contact with water dust and chemicals e Protect the product from aggressive liquids and vapors e Do not place
28. Start Guide L Check the package before installation If you find anything missing contact your system administrator Connecting the W52P Base Station Note You have two options for power and network connection of the base station Your system administrator will advise you which one to use e AC power Optional e Power over Ethernet PoE Please pay attention to the radio coverage of the base station It is up to 300m in unobstructed outdoor areas and up to 50m inside buildings Set up the base station and the charger cradle at a central location on a flat non slip surface in your house or apartment AC Power Optional To connect the AC power 1 Connect the DC plug on the power adapter to the DC5V port on the base station and connect the other end of the power adapter into an electrical power outlet 2 Connect the supplied Ethernet cable between the Internet port on the base station User Guide for the W52P IP DECT Phone and the Internet port in your network or the switch hub device port O Internet JO it Power over Ethernet Using a regular Ethernet cable the base station can be powered from a PoE compliant IEEE 802 3af switch or hub To connect the PoE 1 Connect the Ethernet cable between the Internet port on the base station and an available port on the in line power switch hub IEEE 802 3af compliant PoE Hub Switch Note If in line power
29. UC US nE E EAE AEE EENE OAE ETO 78 Append Aa MEZNE S i 79 Regulatory Notices asta ir ada 81 Important saiet AtOTMA ON its id ibid 81 RA O 83 xiii User Guide for the W52P IP DECT Phone XIV Getting Started Getting Started This chapter provides basic installation instructions and information for obtaining the best performance with the W52P IP DECT phone Topics include Packaging Contents Connecting the W52P Base Station Setting up the W52P W52H Handset Setting up the Charger Cradle Charging the Handset If you require additional information or assistance with your new phone contact your system administrator Packaging Contents The following components are included in your W52P W52H IP DECT phone packages W52P Package W52H Package 1 Base Station 1 Handset 1 Charge Cradle 2 Power Adapters one for the base station is optional 2 Rechargeable Batteries 1 Ethernet Cable 1 Belt Clip 1 Quick Start Guide W52P Base Station 1 Handset 1 Charge Cradle 1 Power Adapter 2 Rechargeable Batteries 1 Belt Clip Yealink Y W52P User Guide for the W52P IP DECT Phone e W52P W52H Handset Yealink O i Q Col N E 5 E lt g 2 BEE Eda Ea aa e Charger Cradle e Power Adapter e Two Rechargeable Batteries Getting Started Ethernet Cable e Belt Clip e Quick
30. Yealink Ge EJS VOIP MS Yealink Yealink W52P IP DECT Phone User Guide Version 73 27 Feb 2015 Copyright Copyright O 2015 YEALINK NETWORK TECHNOLOGY CO LTD Copyright 2015 Yealink Network Technology CO LTD All rights reserved No parts of this publication may be reproduced or transmitted in any form or by any means electronic or mechanical photocopying recording or otherwise for any purpose without the express written permission of Yealink Network Technology CO LTD Under the law reproducing includes translating into another language or format When this publication is made available on media Yealink Network Technology CO LTD gives its consent to downloading and printing copies of the content provided in this file only for private use but not for redistribution No parts of this publication may be subject to alteration modification or commercial use Yealink Network Technology CO LTD will not be liable for any damages arising from use of an illegally modified or altered publication Warranty THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS GUIDE ARE SUBJECT TO CHANGE WITHOUT NOTICE ALL STATEMENTS INFORMATION AND RECOMMENDATIONS IN THIS GUIDE ARE BELIEVED TO BE ACCURATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS YEALINK NETWORK TECHNOLOGY CO LTD MAKES NO WARRANTY OF ANY KIND WIT
31. agement Call History Management Dial Plan Emergency Numbers Outgoing Lines Incoming Lines Speed Dial Auto Answer Auto Intercom Base Restart Handset Reset Base Reset Auto Provision Eco Mode Eco Mode Repeater Mode If you require additional information or assistance with your new phone contact your system administrator 25 User Guide for the W52P IP DECT Phone Handset Name The handset will be assigned a name by default if successfully registered to the base station You can personalize the handset name To rename the handset via the handset 1 Press or to enter the main menu 2 Select gt Handset Name 3 Edit the current name in the Rename field 4 Press the Save soft key to accept the change Language The handset supports displaying text in different languages The handset supports 12 languages English French Turkish Portuguese Spanish Italian Deutsch Polski Czech Swedish Hebrew and Russian The default language of the handset is English You can change the language according to your requirement To change the language of the handset 1 Press El to enter the main menu 2 Select gt Language 3 Press 4 or to highlight the desired language and press the Select soft key The LCD screen prompts Change phone language to xxx xxx is the language you selected 4 Press the Yes soft key to accept the change Text displayed on the handset will change to the selected
32. ation You can check the firmware version of the base station using the handset For more information refer to Checking System Status on page 18 Do not refresh or close the browser during the upgrading process of the base station 77 User Guide for the W52P IP DECT Phone Menu Structure Menu Structure 78 Cm C 3 Base D Handset D Ll C Line Status Local Dir Network Dir D Remote Phonebook Date 4 Time Display Language D Registration C Shortcut Telephony b Keypad Light Notification Light Base Reset System Settings gt Base Restart ite to Tones Audio Ring Tones gt Screen Saver gt Colour Schemes Display Backlight Time Format Date Format Input Method Register Handset De reg Handset Select Base uto Answer Auto Intercom Default Line Incoming Lines Speed Dial Caller Blacklist etwork Handset Reset Change Base PIN Auto Provision Eco Mode Eco Mode Repeater Mode Regulatory Notices Appendix A Time Zones Time Zone Time Zone Name 11 30 Samoa 10 30 US Hawalii Aleutian US Alaska Aleutian 9 30 US Alaska Time 8 30 Canada Vancouver Whitehorse
33. ator doesn t light up it should be a hardware problem Please contact your vendor or local distributor and send the problem description for help If you cannot get a support from them please send a mail which includes problem description test result your country and phone s SN to Support yealink com Why doesn t the network indicator on the base station light up slowly flash It means that the W52P cannot get an IP address Try connecting the W52P to another switch port if the network indicator still slowly flashes please try a reset Why can hear the verification tone from handset if the call is successfully handled by the repeater To deactivate the verification tone on the repeater 1 Switch off the repeater disconnect the power adapter 2 Switch it on for 1 to 5 seconds and switch it off again 3 Switch it on again The LED indicator on the repeater flashes slowly 4 Switch it off again 5 Switch it on again The verification tone is then deactivated If you want to activate the verification tone repeat the above steps Why does paging fail e Check the current mode of the base station If the base station is not in the paging mode press the paging key on the base station to enter the paging mode e Ensure that there is at least one handset registered to the base station Why can t I turn the handset on Ensure the batteries are inserted into the handset If the batteries are already inserted into the
34. aying Information on LCD Screen on page 12 e Language on page 26 e Auto Intercom on page 47 e Handset Reset on page 48 e Base Reset on page 49 e Troubleshooting on page 73 User Guide for the W52P IP DECT Phone Table of Contents Table of Contents ADOUL FRSC cs co sa seceteece sna enecsetescoserascsivassnonssestonssectenesesees vii o A A A A vii Summary Of CRON GES sisas siria vil Changes for Release 73 Guide Version 73 27 ccccccnnnnnnnnnnnnnnannnncncnncnnnnnnnnoncnnnnnnnnnnns vii Changes for Release 73 Guide Version 73 10 cccccnnnnnccnnnnnnnnocccncnocononnnnnnnnnnnnnnnnnnns viii Changes for Release 50 Guide Version 50 20 ou eesssssssseeeeeccccccceeeeesseeeeeeeseenees viii Changes for Release 40 Guide Version 40 16 ccccccnnnncncccnnnnnnnnannccccnnconononononcncnononanons Ix Changes for Release 40 Guide Version 40 15 occccccnnnnncnccnnnnnnonanonococononanonononononononanono Ix Changes for Release 30 Guide Version 30 40 cccccccnncncccnnnnnnnocccccccccononnnononononononanans Ix Changes for Release 30 Guide Version 30 30 ccccccnnnnncccnnnnnnnononccccncnnnnonanonononononanono Ix Table OF CONTE sarrianet airada xi Cu e PASAS 1 PACK SONS US anto cds 1 Connecting the W52P Base Station cccssseseeccccccccceeeeccseeeseesssseeeecececceseeeeesessuaeeesessees 3 Setting up the W52P W52H Handset occcccnncnnnnncocccccccnnnonononnnononononanananocccccnnnnnnnnnnnnnnnnnnnnnns 4 setting up th
35. ch of which represents a line ID Multiple digits must be separated by commas For example when you enter the value 1 2 in the Account field this dial plan rule will apply to account and account2 If you leave the Account field blank or enter 0 this dial plan rule will apply to all accounts 41 User Guide for the W52P IP DECT Phone Replace Rule You can configure one or more replace rules up to 20 to remove the specified string and replace it with another string You can configure a pattern with wildcards refer to the expression syntax in the table above so that any string that matches the pattern will be replaced This feature is convenient for you to dial out a long number For example a replace rule is configured as Prefix 1 and Replace 1234567 when you want to dial out the number 1234567 you just need to enter 1 To add a replace rule via web user interface via the handset 1 Click on Phone gt Dial Plan gt Replace Rule 2 Enter the string e g 2xx in the Number field 3 Enter the string e g 12345 in the Replace field 4 Enter the desired line ID in the Account field or leave it blank 5 Click Add to add the replace rule When you enter the number 234 using the keypad and then dial out using the configured account the handset will dial out 12345 instead To edit a replace rule via web user interface via the handset 1 Click on Phone gt Dial Plan gt Replace
36. d To lock the keypad via the handset 1 Long press a when the handset is idle until the LCD screen prompts Keypad Locked Press and hold to unlock The keypad is locked and the icon appears on the status line You can still answer or reject incoming calls as usual You can also end the answered call by pressing Note Basic Operations To unlock the keypad via the handset 1 Long press a again until the LCD screen prompts Keypad Unlocked The keypad is unlocked and the icon disappears from the idle screen If the keypad is locked only the emergency numbers can be dialed out You must enter the emergency number continuously To place emergency calls you should configure the emergency numbers in advance For more information refer to Emergency Numbers on page 43 Locating a Handset You can locate a misplaced handset using the base station to which the handset is registered To locate a handset via the handset 1 Press on the base station All handsets registered to this base station will ring simultaneously Paging and display the IP address of the base station on the LCD screen This helps you locate your handset easily You can press any key on the handset or press again on the base station to end paging You can also locate handsets via web user interface at the path Status gt Handset amp VoIP gt Paging Switching Silent Mode On Off If the silent mode Is switched
37. d comments to DocsFeedback yealink com GNU GPL INFORMATION Yealink W52P IP DECT phone firmware contains third party software under the GNU General Public License GPL Yealink uses software under the specific terms of the GPL Please refer to the GPL for the exact terms and conditions of the license The original GPL license source code of components licensed under GPL and used in Yealink products can be downloaded online http www yealink com GPLOpenSource aspx BaselnfoCateld 293 amp NewsCateld 293 amp Cateld 293 Generic Access Profile Yealink W52P IP DECT phones conform to Generic Access Profile GAP standard to support some features e g Call Encryption and Registration Management defined in the GAP It should be noted that Yealink W52P IP DECT phones are not compatible with the base station and handset from other manufacturers About This Guide About This Guide Yealink W52P IP DECT phone is a full featured mobile device which can provide reliable and convenient wireless voice communications In addition it provides many widely accepted benefits of the DECT standard including high security scalability and low power consumption to better meet your requirements This guide provides everything you need to quickly use your new phone First verify with your system administrator that the network is ready for phone configuration Also be sure to read the Packaging Contents and Regulatory Notices sections in t
38. e Charger Cradle sisaaccscndacccccecsscscscdssonssaaenesnnsdacenssoodsancuddesosdasnesvennadeuoassovasascseds 6 Charanga ne Hands bonsai odas 6 AO A e E E E 9 Base Station Description cccccceeccccccccccceceeceeeeesssssecececcccccceeeeeecuuueusnsseeeeeeeececeeeeeeeaeaas 9 Handset Description ocoooocncnnnnnnoncnnnnnnnonocnnnnonononnnnononoronnnnnnnronnnnnnnnornnnnnnnnocnnnnnnnnonnnnnnnnnos 10 Displaying Information on LCD S creen ccccnnnnnnnnnnnnnnnonoccccncnnnnnnnononononononananocccononancnnnanons 12 ICON INSTITUCION Sat E T T 13 EOI 15 Handset Registration isso dalla 15 Select Base Station vrai bis ice 16 Basic Network Settings siii idol 17 Checka YVSte US sario 18 Account Registration reinado aida 19 Turning Handset On Off occccncnnnnncnnnnnnnnnnnoocccnncnnnnnnnnnnnnnonononanannoconncnnnnnnnnnnnnno nora nnnaninacononos 20 Adjusting Ringer VOIUIM GC corrio rare odios 20 fea lt e oa o o AAA A 20 xi User Guide for the W52P IP DECT Phone LOCGHNG a ANO Sin A RS 21 Switching Silent Mode ON Oasis alli dada 21 Ment CUSCO iii dai iia 21 MOMENO EA A A T 22 A o o II data dane sopehuuanaeies 22 Ret TO Idle Screen aa 23 Al AAA A A EE 25 RONG CENG orn a a n a a A 26 ANUARIO 26 Lo la A EE A O e ue O E OENE 26 AVS oy TONGS sena N A E O 27 a D eurari AE EA ENA E A NENEA TOE AT 27 SECES NR 28 Cor Schemes iS 28 Keypad IG Mint 28 Noticiosa EE E A 29 DUS CIS IM aac N T A T 29 NO UC OU Si los 33 Contact Manage ne tos
39. e Done soft key 5 Press or to select Static from the IP Address Type field 6 Enter the valid values in the IP Address Subnet Mask Default Gateway Primary DNS and Secondary DNS fields respectively 7 Press the Save soft key to accept the change Static DNS is not normally required when DHCP is enabled on your phone In some cases static DNS may be needed in your environment Then you can manually configure static DNS on the handset to ignore DNS obtained by DHCP To configure static DNS via the handset 1 Press ox to enter the main menu 2 Select gt System Settings gt Network 3 Enter the system PIN default 0000 4 Press the Done soft key 5 Press or gt to select Manual from the DNS Type field when DHCP is selected from the IP Address Type field 17 User Guide for the W52P IP DECT Phone Note 6 7 Enter the valid values in the Primary DNS and Secondary DNS fields respectively Press the Save soft key to accept the change If you are using an xDSL modem you can connect your base station to the Internet via PPPoE mode Set the Internet port as a PPPoE port The PPPoE port will perform a PPP negotiation to obtain the IP address Contact your system administrator for the PPPoE user name and password To configure PPPoE via the handset 1 2 3 4 5 6 Press ox to enter the main menu Select gt System Settings gt Network Enter the system PIN default 0000 P
40. e change Security This feature allows you to forward an incoming call to another phone number Target The number to which the incoming calls will be forwarded On Code The code that will be sent to PBX when it is switched On Off Code The code that will be sent to PBX when it is switched Off If the On radio box is marked the IP phone will send the anonymous call rejection on code to activate the server side anonymous call rejection feature Voice Mail You can leave voice mails to someone else You can also receive and listen to voice mails via the handset Voice mail feature ensures that you will never miss any important messages When receiving a new voice mail the ama icon appears on the LCD screen with the number of unread voice mails and the message key LED flashes red Note Voice mail feature is not available on all servers Contact your system administrator for more information 69 User Guide for the W52P IP DECT Phone 70 To leave a voice mail You can leave a voice mail to someone else when he or she is busy or inconvenient to answer the call Follow the voice prompts from the system server to leave a voice mail and then hang up To configure the voice mail access code via the handset 1 2 3 4 5 6 Press ox to enter the main menu Select rom gt Set Voice Mail The LCD screen displays the lines assigned to the handset as incoming lines and outgoing lines si
41. entry is deleted successfully To delete all entries of a list from the call history via the handset 1 Press the History soft key when the handset is idle The LCD screen displays 4 call history lists All Calls Outgoing Calls Missed Calls and Accepted Calls Press or y to highlight the desired list and then press the OK soft key The LCD screen displays all entries of the selected list Press the Options soft key and then select Delete All The LCD screen prompts Delete All Press the Yes soft key to delete all entries of the selected list or the No soft key to cancel To place a call from the call history via the handset 1 Press the History soft key when the handset is idle The LCD screen displays 4 call history lists All Calls Outgoing Calls Missed Calls and Accepted Calls Phone Settings 2 Press 4 or to highlight the desired list and then press the OK soft key The LCD screen displays all entries of the selected list 3 Press or y to highlight the desired entry 4 Press Dial Plan Note Dial plan is a string of characters that governs the way your handset processes the inputs received from your handset keypad The handset supports the following dial plan features e Replace Rule e Area Code e Block Out Basic expression syntaxes you need to know The dot can be used as a placeholder or multiple placeholders for any character Example
42. equence Yealink Hardware component instructions of the W52P base station are ee Paging Key O Registration LED Locates a misplaced handset Toggles the registration mode Resets the base station to factory settings Indicates the mode of the base station Fast flashes green when the base station is in the paging mode Slow flashes green when the base station is in the registration mode Illuminates solid green when there is at least one handset registered to the base station User Guide for the W52P IP DECT Phone Os n Indicates the network status 3 Network Status LED Slow flashes green when the network is unavailable lluminates solid green when the network is available Indicates the power status of the base station Slow flashes green when the base station is during the firmware upgrading process 4 Power Indicator LED Slow flashes green when the base station is during the resetting process Illuminates solid green when the base station is powered on Handset Description The main hardware components of the W52P W52H handset are the LCD screen and the keypad 2 E al g UN 13 6 7 8 12 9 11 Overview Hardware component instructions of the W52P W52H handset are P m feito O Outputs audio during the earpiece call Shows call information handset status icons prompt O LCD Screen messages and so on Label automatically to identity their context
43. erver fields respectively Contact your system administrator for the account information 8 Click Confirm to accept the change 19 User Guide for the W52P IP DECT Phone Turning Handset On Off To turn the handset on via the handset Do one of the following Long press 2 until the LCD screen lights up Place the handset in the charger cradle The handset will be turned on automatically To turn the handset off via the handset 1 Long press again when the handset is idle Adjusting Ringer Volume Note You can adjust the ringer volume of your handset according to the noise level of the surrounding environment The ringer volume can be adjusted using the menu or the predefined shortcuts left and right navigation keys on the keypad when the handset is idle The handset supports 5 different ringer volume levels The default level is 3 For more information on adjusting the ringer volume using the menu refer to Ring lones on page 26 To adjust ringer volume using the predefined shortcuts via the handset 1 Press or gt when the handset is idle Press to decrease the ringer volume or press e to increase the ringer volume 2 Press the Save soft key to accept the change or the Back soft key to cancel If the ringer volume is adjusted to the minimum the icon will appear on the status line Locking Unlocking Keypad 20 You can lock the handset keypad to prevent keys from being accidentally presse
44. et and then press the OK soft key Press a or gt to select Accept from the desired line fields Press the Save soft key to accept the change EL E E Press the Back soft key to return to the previous screen 45 User Guide for the W52P IP DECT Phone 9 Repeat steps 5 8 to assign incoming lines for other handsets If a line is assigned to multiple handsets as an incoming line an incoming call to this line will cause these handsets to ring simultaneously but the incoming call can be only answered by one of them Speed Dial Speed dial allows you to perform single digit dialing to predefined numbers This feature is particularly useful to speed up dialing the numbers that frequently used or hard to remember A maximum of 8 speed dial numbers are allowed For example the digit key 2 is configured as a speed dial key and assigned the number 4606 the phone will dial out the number 4606 directly when you long press digit key 2 Assigning a Speed Dial Number 46 You can assign the important numbers of your directory including local directory and remote phone book to the speed dial keys of your handset This helps you dial a contact quickly and easily by long pressing the speed dial key without having to enter the directory The available speed dial keys are the digit keys 2 9 To assign a speed dial number from the directory via the handset 1 Press ox to enter the main menu 2 Select gt Telephony gt Speed D
45. ey digit key when the handset is idle The number assigned to this speed dial key is dialed out Auto Answer When auto answer feature is enabled you can simply answer the incoming calls by picking up the handset from the charger cradle without having to press the off hook key The auto answer feature works only if the handset is placed in the charger cradle To configure auto answer via the handset 1 Press El to enter the main menu 2 Select gt Telephony gt Auto Answer 3 Press the Change soft key to check or uncheck the Auto Answer checkbox Auto Intercom Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary You can make internal intercom calls and external intercom calls on the phone Internal intercom calls are made between handsets registered to the same base station External intercom calls can be made by dialing the feature access code followed by the number External intercom calls depend on support from a SIP server The handset can automatically answer an incoming external intercom call and play warning tone only when there is only one handset subscribed and no call in progress on the handset To automatically answer an incoming internal intercom call you need to enable auto intercom feature on the handset The following configuration types of auto intercom feature are avallable for selection 47 User Guide for the W52P IP DECT Phone e On Beep On Auto
46. ft key to dial out If you do not select a line the handset uses the default outgoing line to dial out Press to enter the pre dialing screen Note Call Features Enter the desired number using the keypad Press Wa or fok to dial out If there are multiple lines assigned to your handset as outgoing lines press the Line soft key to select the desired line and then press ox or the Dial soft key to dial out If you do not select a line the handset uses the default outgoing line to dial out To place a new call during an active call via the handset You can place at most two calls on your handset 1 Press the Ext Call soft key The active call is placed on hold 2 Enter the desired number in the Call To field using the keypad 3 Press ox or to dial out Sl You can also make an IP call by directly dialing the IP address of any IP phone For example IP 192 168 1 15 Off Hook Hot Line Dialing Note For security reasons W52P IP DECT phones support off hook hotline dialing feature When the user dials out a call using a line with this feature enabled the IP phone will first dial out the preconfigured number to the SIP server the line registers to The SIP server may prompt the user to enter an activation code for call service After the user enters a valid activation code the IP phone will use this line to dial out a call successfully If the entered activation code is invalid the user ca
47. g entry in the local directory the screen will prompt Contact save failed 35 User Guide for the W52P IP DECT Phone Editing Contacts To edit a contact in the local directory via the handset 1 2 3 4 5 6 Press Ej to enter the main menu Select Press or y to highlight the desired entry Press the Options soft key and then select Edit Edit the values in the Name Number and Mobile fields respectively Press the Save soft key to accept the change Deleting Contacts You can delete a contact or all contacts from the local directory To delete a contact via the handset 1 2 3 4 Press o to enter the main menu Select Press or _ y to highlight the desired entry Press the Options soft key and then select Delete The selected entry will be deleted successfully To delete all contacts via the handset Press ox to enter the main menu select Press the Options soft key and then select Delete All The LCD screen prompts Delete All Press the Yes soft key to delete all contacts or the No soft key to cancel Searching for Contacts 36 You can search for the contacts by simply entering a few continuous characters of the desired contact name or number and the results of potential matches are dynamically filtered and displayed on the LCD screen To search for contacts in the local directory via the handset 1 2 Press ok to enter the main
48. handset place the handset in the charger cradle Note Troubleshooting Why do hear some noise during a call e Ensure that you are not using the handset or base station in an area with high electrical interference You can reposition the handset and the base station to keep them far away from sources of high electrical interference e Ensure that the handset is not too far from the base station e Restart the base station and place a call to see if there is still noise heard during the call Can transfer an internal call to another party The phone does not support this feature You can only transfer external calls from the phone How to export PCAP trace We may need you to provide a PCAP trace to help analyze your problem To export a PCAP trace via web user interface 1 Click on Phone gt Upgrade 2 Inthe Pcap Feature field click Start to begin capturing signal traffic 3 Recreate the error to be documented in the trace 4 Click Stop to stop the capture 5 Click Export to open file download window and then save the file to your local system How to export system log We may need you to provide a system log to help analyze your problem To export the system log to local PC via web user interface 1 Click on Phone gt Configuration 2 Select 6 from the pull down list of Log Leve 3 Click Confirm to accept the change 4 Mark the Local radio box in the Export System Log field 5 Click Export
49. he handset 2 Select the desired call and make sure the call is active 3 Press the Options soft key and then select Conference Two calls are joined in the conference 63 User Guide for the W52P IP DECT Phone To drop the conference call press or the End soft key To invite another party into an active conference call via the handset Any party in the conference call can invite another party into an active conference call Before the following steps ensure that an active conference call is already existed on your IP phone 1 Press the Ext Call soft key 2 Enter the desired number in the Call To field using the keypad 3 Press o or _ to dial out A 4 When the new party answers the call press the Options soft key and then select Conference The new party is joined to the conference call To place the active conference call on hold via the handset 1 Any party in the conference call can press the Options soft key and then select Hold The party will only place himself herself on hold Other parties can continue the conference call normally The conference call will only be held when all parties in the conference call place themselves on hold To end the conference call on the IP phone via the handset 1 The conference initiator presses or the End soft key If any other party in the conference call presses gt the remaining parties stay connected Anonymous Call Note 64
50. he same base station You can place an internal call to one handset or all handsets registered to the same base station To place an internal call to one handset via the handset 1 Press ox to enter the main menu 2 Select The LCD screen displays all other registered handset names and the All HS option 3 Press or y to highlight the desired handset name 4 Press Ej or the OK soft key to dial out To place an internal call to all handsets via the handset y 1 Press OK to enter the main menu 2 Select rer The LCD screen displays all registered handset names and the All HS option 3 Select All HS 4 Press el 4 Ej or the OK soft key to dial out All other subscribed handsets will ring simultaneously Placing External Calls 54 You can place external calls on the handset External calls based on the public telephone network require the use of SIP lines Your system administrator needs to assign the SIP line to the handset beforehand and then assign the line to the handset as the outgoing line For more information on the outgoing line refer to Outgoing Lines on page 44 To place an external call via the handset You can do one of the following Enter the desired number using the keypad Press 7 or o to dial out If there are multiple lines assigned to your handset as outgoing lines press the Line soft key to select the desired line and then press El or the Dial so
51. he voice mail via fast access via the handset 1 Long press 14 when the handset is idle The handset automatically dials out the voice mail access code using the line you selected when configuring fast access for voice mail Call Features 2 Follow the voice prompt from the system server to listen to your voice mails You can also listen to the voice mail by pressing to enter the Messages amp Calls screen Select the desired line and press the Select soft key Note Before listening to the voice mails make sure the voice mail access code has been configured When all new voice mails are retrieved the icon will disappear from the screen Voice Mail Tone You can enable or disable the phone to play a warning tone when receiving a voice mail Voice mail tone is enabled by default To configure the voice mail tone via web user interface 1 Click on Phone gt Features 2 Select the desired value from the pull down list of Voice Mail Tone Yealink ws Preference Features Line1 Line2 Line3 Line4 Line5 Upgrade Auto Provision Configuration Dial Plan Voice Tones TRO69 3 Click Confirm to accept the change i General Information Call Waiting Call Waiting Tone Emergency Numbers Return code when refuse Return Code When DND Enable SemiAttend Transfer Blind Transfer OnHook Attend Transfer OnHook Suppress DTMF Display Delay Login Timeout 1 1000 Minutes DHCP Hostname Cal
52. his guide before you set up and use your W52P IP DECT phone In This Guide Topics provided in this guide include e Chapter1 Getting Started e Chapter2 Overview e Chapter3 Basic Operations e Chapter 4 Phone Settings e Chapter5 Call Features Summary of Changes This section describes the changes to this guide for each release and guide version Changes for Release 73 Guide Version 73 27 Major updates have occurred to the following sections e Dial Plan on page 41 e Appendix A Time Zones on page 79 e Handset Registration on page 15 e Outgoing Lines on page 44 e Incoming Lines on page 45 e Troubleshooting on page 73 vil User Guide for the W52P IP DECT Phone Changes for Release 73 Guide Version 73 10 The following section is new for this version e Base Restart on page 48 e Off Hook Hot Line Dialing on page 55 e Network Conference on page 62 Major updates have occurred to the following sections e Handset Registration on page 15 e Date and Time on page 29 e Anonymous Call on page 64 e Anonymous Call Rejection on page 67 e Call Transfer on page 60 e Menu Structure on page 78 e Appendix A Time Zones on page 79 As of firmware version 73 the following features are only applicable to the UC One firmware version 25 26 73 193 x rom The following sections are deleted in this version Network Directory e Network Call Log e Shared Call Appearance On code and off code are also not a
53. hone book via the handset Press ok to enter the main menu po Select Press _ or _ _ to highlight the name of your remote phone book and then press the Enter soft key The handset connects to the remote phone book and proceeds to load it The contacts in the remote phone book are displayed on the LCD screen Select the desired contact from the remote phone book Press the Options soft key and select Add To Local gt New Entry Press the Save soft key to add the contact to the local directory Call History Management Call history contains call information such as calling called party identification time and date and call duration The handset maintains call history lists of All Calls Outgoing Calls Missed Calls and Accepted Calls Each call history list can store a list of entries sorted by date and time of the call starting with the latest call entry You can check the detailed information of an entry in the call history You can also dial a call add an entry to the local directory or blacklist and delete entries from the call history To check the local call history via the handset 1 Press the History soft key when the handset is idle The LCD screen displays 4 call history lists All Calls Outgoing Calls Missed Calls and Accepted Calls Press or to highlight the desired list and then press the OK soft key The LCD screen displays all entries of the selected list Press
54. hted and followed by a left arrow 5 Press jor y to highlight the desired feature 6 Press the OK soft key to accept the change or the Back soft key to cancel Contact Management This section provides operating instructions on how to manage contacts Topics include Local Directory o Blacklist Remote Phone Book Local Directory You can store the frequently used contacts in the handset s local directory where names 33 User Guide for the W52P IP DECT Phone and numbers can be freely added deleted and edited You can store up to 100 contacts per handset each with a name a mobile number and an office number You can also dial a contact from the local directory This allows you to place calls without having to dial the number manually The directory entries are usually sorted in alphabetical order by the name attribute Spaces and digits take first priority The sort order is as follows 1 Space 2 Digits 0 9 3 Letters alphabetical Other special characters are sorted completely in accordance with the ASCII sort order Using Alphanumeric Keys 34 You can edit names and numbers of the contacts stored in the local directory using the keypad The digit keys 0 1 are devoid of any letters But the digit keys 2 9 are all alphanumeric keys containing one digit and three or four letters in alphabetical order The following describes how to use the alphanumeric keys in detail To configure the input me
55. ial The LCD screen displays all available speed dial keys If the digit key did not be assigned numbers before you can long press the digit key when the phone is idle to enter the Speed Dial screen 3 Press or to highlight the desired speed dial key and then press the Assign soft key 4 Press or y to highlight the desired directory if there are multiple directories 5 Select the desired contact from the directory 6 Doone of the following If only one number is stored for the contact in the selected directory press the OK soft key to assign the number to the selected speed dial key If both the office number and the mobile number are stored for the contact in the selected directory press the OK soft key to display the two numbers Press Jor to highlight the desired number Press the OK soft key to assign the number to the selected speed dial key Phone Settings Deleting a Speed Dial Number To delete a speed dial number via the handset 1 Press ox to enter the main menu 2 Select gt Telephony gt Speed Dial The LCD screen displays all available speed dial keys 3 Press or to highlight the desired speed dial key which is already assigned a number 4 Press or the Clear Key soft key to delete the assigned speed dial number Placing a Call Using Speed Dial Key To place a call using the speed dial key via the handset 1 Long press the speed dial k
56. igure the notification light to indicate the voice mails or missed calls respectively To configure notification light via the handset 1 2 Press ok to enter the main menu Select gt Display gt Notification Light Press or b to select the desired value from the Voice Mail field If Enabled is selected the message key LED flashes red when the handset receives a voice mail If Disabled is selected the message key LED won t flash when the handset receives a voice mail Press A or gt to select the desired value from the Missed Call field If Enabled is selected the message key LED flashes red when the handset misses a call If Disabled is selected the message key LED won t flash when the handset misses a call Press the Save soft key to accept the change or the Back soft key to cancel When you press the Message key to view the missed calls or the received messages the message key LED will go out Date and Time Date and time are displayed on the idle screen of your handset The handset obtains the date and time from the Simple Network Time Protocol SNTP server by default If your handset cannot obtain the date and time from the SNTP server you need to configure the date and time manually 29 User Guide for the W52P IP DECT Phone 30 You can configure the time format and date format respectively The handset supports two time formats 12 Hour or 24 Hour and seven date formats The ava
57. ilable date formats are listed in the following table Date Format Example 2014 5 28 WWW MMM DD Wed May 28 DD MMM YY 28 May 14 YYYY MM DD 2014 05 28 MM DD YY 05 28 14 DD MMM YYYY 28 May 2014 WWW DD MMM DD MM YYYY 28 05 2014 Wed 28 May To configure date and time manually via the handset Se Press ox to enter the main menu Select 2 gt Date amp Time Edit the current values in the Date and Time fields respectively Press the Save soft key to accept the change The date and time displayed on the LCD screen will change accordingly To configure the time forma via the handset t AS Press o to enter the main menu Select gt Display gt Time Format Press or to highlight the desired time format Press the Change soft key The radio box of the highlighted time format is marked The time format displayed on the LCD screen will be changed accordingly To configure the date format via the handset 1 2 3 4 Press o to enter the main menu Select gt Display gt Date Format Press a or _ _ to highlight the desired date format Press the Change soft key The radio box of the selected date format is marked The date format displayed on the LCD screen will be changed accordingly For the list of available time zones on the IP phone please refer to Appendix A Time Zones on page 79 To configure the DST automatically via web user interface 1 C
58. ion This feature is especially useful for users who require mobility in large dwellings If the repeater mode is enabled and a repeater is 50 Note Phone Settings registered to the base station the handset registered to the base station can be used either in the base station or the repeater coverage area thereby providing users with greater freedom in mobility To configure the repeater mode via the handset 1 Press o to enter the main menu 2 Select gt System Settings gt Repeater Mode 3 Press the Change soft key to check the Repeater Mode checkbox The LCD screen prompts Setting takes effect after base reboot Reboot now or not 4 Press the Yes soft key to reboot the base station The base station reboots to make the configuration take effect The configuration applies to all the handsets registered to the same base station Repeater mode and eco mode cancel each other out These two features cannot be used at the same time To use repeater mode make sure both the base station and handset are upgraded to the supported firmware version x 30 x 40 or later For more information on how to use DECT repeater with the base station refer to Yealink DECT Repeater RT10 User Guide 51 User Guide for the W52P IP DECT Phone 52 Call Features Call Features The W52P IP DECT phone is designed to be easily used like a regular phone on a public switched telephone network PSTN You can place internal
59. is provided you don t need to connect the AC adapter Make sure the switch hub is PoE compliant Important Do not remove the power and network to the base station while it is updating firmware and configurations Setting up the W52P W52H Handset To insert batteries into the handset 1 Open the battery cover 2 Insert the batteries in the correct polarity Getting Started 3 Close the battery cover Note Do not short circuit the batteries as short circuiting the terminals may damage the batteries or the handset Do not use a damaged battery as this may cause an explosion Battery Information Technology Nickel Metal Hydride NiMH Size AAA Voltage 1 2V Capacity 800MAh We strongly recommend you use the batteries complying with the above parameters Because the compliant ones can guarantee the specified operating time full functionality and long service life The operating time of your handset depends on the capacity and age of the batteries and the way they are used We recommend you use only the batteries that came with the handset or replacement batteries approved by Yealink technology e Sanyo NiMH 800 e GP 850 mAh e Yuasa Technologies AAA 800 Battery Capacity The capacity of the batteries depends on the use of backlight and talk time Charging time approximately 6 hours fully discharged to full capacity Standby time up to 100 hours when the backlight i
60. l Monday First In Mo 03 00 Auto Provision Offset Configuration NTP By DHCP Priority High Dial Plan Watch Dog Enabled Voice 4 Enter the offset time in minutes in the Offset field 5 Click Confirm to save the change 32 Phone Settings To disable the DST via web user interface 1 Click on Phone gt Preference 2 Mark the Disabled radio box in the Daylight Saving Time field 3 Click Confirm to save the change Shortcuts There are two types of shortcut on the handset changeable and unchangeable turn on off the silent mode long press a to lock unlock the keypad press _ to access the directory and so on The changeable shortcuts are the two soft keys and four navigation keys The available features that can be assigned to each key may vary You can assign the frequently used features to the changeable shortcuts of your handset This helps you get quick access to a feature by pressing the corresponding shortcut directly without having to scroll through the menu when the handset is idle To configure a shortcut via the handset 1 Press ox to enter the main menu 2 Select gt Shortcut The LCD screen displays the changeable shortcuts with features currently assigned to them 3 Press or to highlight the desired shortcut 4 Press the Change soft key to access the available features The feature currently assigned to the selected key is highlig
61. l Number Filter Voice Mail Tone Confirm i Account Network Phone Enabled Enabled 486 Busy here 480 Temporarily not ax Enabled Disabled Disabled Disabled 5 SIP W52P Contacts Security NOTE Call Waiting This call feature allows your phone to accept other incoming calls during the conversation ls E le e o o Ea a 900 z Cancel Note Voice mail tone is configurable via web user interface only 71 User Guide for the W52P IP DECT Phone 72 Troubleshooting Troubleshooting This chapter provides some general troubleshooting information to help you solve the problems you might encounter when using your W52P IP DECT phone If you require additional information or assistance with your new phone contact your system administrator Why doesn t the handset ring e Ensure that the ringer volume of your handset is not adjusted to the minimum Refer to Adjusting Ringer Volume on page 20 e Ensure that the silent mode is not switched on Refer to Switching Silent Mode On Off on page 21 Why can t I receive calls e Ensure that the DND mode is not activated Refer to Do Not Disturb DND on page 58 e Ensure that Always Forward feature is not enabled Refer to Call Forward on page 59 Why does the handset prompt the message Not Subscribed Check the registration status of your handset If your handset is not registered to the base statio
62. lick on Phone gt Preference Phone Settings 2 Mark the Automatic radio box in the Daylight Saving Time field 3 Select the desired time zone from the pull down list of Time zone Yealink wsz Preference Features Linei Line4 Line5 Upgrade Auto Provision Configuration Dial Plan Voice Tones TR069 Status Account Web Language Time Synchronization Time Server Synchronization Period DHCP Time Time Zone Daylight Saving Time Location Fixed Type Start Date End Date Offset NTP By DHCP Priority Watch Dog Network Contacts English Enabled cn pool ntp org 86400 Disabled y 4 Armenia Georgia K gt Q 1 Portugal Azores 0 30 0 GMT Ireland Portugal Spain London 0 30 1 France Germany Italy Netherlands 1 30 2 Greece Israel Turkey Ukraine 2 30 3 East Africa Time Iraq Russia 3 30 Iran Teheran 4 Armenia Georgia Kazakhstan 4 30 Afghanistan 5 Kazakhstan Kyrgyzstan Pakistan Russia F 5 30 India Calcutta 5 45 6 Kazakhstan Russia 6 30 7 Russia Krasnoyarsk Thailand Bangkok 7 30 8 China Singapore Australia Security Time Zone Choose the time zone you are in NTP Server The server which is used to synchronize the clock of the phone 4 Select the desired time zone name from the pull down list of Location The pull down list of Location displays the corresponding time zone names for the time zone you
63. light the desired line and then press the OK soft key The default outgoing line is changed successfully Phone Settings Incoming Lines After the handset is registered to the base station you can assign one or more incoming lines for the handset The handset can only receive incoming calls of the assigned incoming line s You can assign incoming lines to all handsets registered to the same base station on your handset To assign the incoming line of the handset via web user interface 1 Click on Account gt Number Assignment 2 To assign incoming lines to check the desired account from Line No amp Name field to the corresponding handset in the Handset No field Yealink wsz Status Account Contacts Security Basic MET OO Line No amp Name Advanced Number Assignment Codec Handset No 4609 4603 amp 1021 Number Assignment Handset Name Line No amp Name 4609 4603 1021 4 O AA S 3 Click Confirm to save the change To assign the incoming line to handsets via the handset mb Press ES to enter the main menu Select Fa Pa gt Telephony gt Incoming Lines Enter the system PIN default 0000 gt PEN Press the Done soft key The LCD screen displays all handsets registered to the base station The handset itself is highlighted and followed by a left arrow Press or to highlight the desired hands
64. llation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation Privacy of communications may not be ensured when using this telephone If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experience radio TV technician for help Note Changes or modifications not expressly approved by Yealink Network Technology Co Ltd could void the user s authority to operate the equipment ACTA Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the bottom of the base station is a label that contains among other information a product identifier in the format US T2LXXXXXXX Hearing Aid Compatibility HAC This telephone system meets FCC standards for Hearing Aid Compatibility FCC RF Radiation Exposure Statement This equipment com
65. ly To mute a call 1 Press 4 during an active call The call is muted and the icon is displayed on the LCD screen To un mute a call 1 Press 4 again The icon disappears from the LCD screen Call Hold Resume You can place an active call on hold At any time at most one active call can be in progress on your handset You can answer or make another call while placing the original call on hold To place a call on hold 1 Press the Options soft key during a call and then select Hold The call is placed on hold and the 1 icon is displayed on the LCD screen To resume a hold call Do one of the following Press the Resume soft key 57 User Guide for the W52P IP DECT Phone Note Press Press Two calls on Hold If two calls are placed on hold on the handset press the Resume soft key to resume the current call Press C or the Swap soft key to swap between two calls When the call on the handset is placed on hold placing the handset in the charger cradle will not end the call Call Waiting Note You can enable or disable call waiting feature on the handset If call waiting feature is enabled the handset will notify you of a new incoming call during a call and present the incoming call information visually on the LCD screen You can also enable the handset to play a warning tone when receiving a new incoming call during a call If call waiting feature is disabled the
66. mbers when the phone is locked 43 User Guide for the W52P IP DECT Phone Outgoing Lines 44 After the handset is registered to the base station you can assign one or more outgoing lines for the handset The handset can only use the assigned outgoing line s to place calls When multiple outgoing lines are assigned to the handset the handset uses the first line as the default outgoing line You can change the default outgoing line of the handset To assign the outgoing line of the handset via web user interface 1 Click on Account gt Number Assignment 2 To assign outgoing lines to check the desired account from Line No amp Name field to the corresponding handset in the Handset No field Yealink wsz Contacts Security Basic Line No amp Name Advanced Number Assignment Codec 4609 D 4603 1021 Number Assignment a a E Handset Name oy Al ry v T a 3 fu aes 1 j 5 Line No amp Name Handset No D 4609 4603 1021 Se O A MA 3 Click Confirm to save the change To change the default outgoing line of the handset via the handset 1 Press ox to enter the main menu 2 Select Fa gt Telephony gt Default Line The LCD screen displays all outgoing lines currently assigned to the handset The default outgoing line is highlighted and followed by a left arrow 3 Press or to high
67. ministrator Advanced UDP Keep Alive Interval seconds 30 Codec Local SIP Port 5062 la Number RPort Disabled Assignment A SIP Session Timer T1 seconds 0 5 Handset Name SIP Session Timer T2 seconds 4 SIP Session Timer T4 seconds 5 i Peosesedsodsdor DTMF Type RFC2833 How to INFO DTMF DTMF Relay DTMF Payload 96 127 101 a a SIP Registration Retry Timer 0 1800 seconds Subscribe MWI To Voice Mail Disabled 30 Conference Type Network Conference Conference URI Conference01 pbx yealink 5 Click Confirm to accept the change To set up a network conference call via the handset 1 Place a call to the first party 2 Press the Options soft key and then select Conference 3 Doone of the following Enter the number of the second party you want to add to the conference Press 4 E or the Conf soft key to dial out Press the Directory soft key and select the desired contact Cd EJ or the Call soft key If both the office number and the mobile number of the contact are stored ox or the OK soft key to dial Press select the desired number and press 7 ria out 4 When the second party answers the call you can consult with him or her before adding the call to the conference 5 Press the Conf soft key again to join all parties in the conference To join two calls together into a conference call via the handset 1 Place two calls on t
68. multaneously and the number of voice mails for each line Press or v_ to highlight the desired line and then press the Select soft key Press A or b to select Enabled from the Status field Enter the voice mail access code in the Number field Press the OK soft key to accept the change or the Back soft key to cancel To configure fast access for voice mail via the handset You can configure fast access to connect straight to the voice mails of the desired line by long pressing the digit key 1 without having to scroll through the menu when the handset is idle 1 2 Press ox to enter the main menu Select ram gt Set Key 1 The LCD screen displays the lines assigned to the handset as incoming lines and outgoing lines simultaneously Press or y to highlight the desired line and press the Select soft key The radio box of the selected line is marked To listen to the voice mail using the menu via the handset 4 Press ox to enter the main menu Select ra gt Play Message The LCD screen displays the lines assigned to the handset as incoming lines and outgoing lines simultaneously and the number of voice mails for each line Press 4 or to highlight the desired line and then press the Select soft key The handset dials out the voice mail access code using the selected line automatically Follow the voice prompt from the system server to listen to your voice mails To listen to t
69. n register it manually Refer to Handset Registration on page 15 Why does the handset prompt the message Not In Range e Ensure that the base station is properly plugged into a functional AC outlet e Ensure that the handset is not too far from the base station Why does the handset prompt the message Network unavailable e Ensure that the Ethernet cable is plugged into the Internet port on the base station and the Ethernet cable is not loose e Ensure that the switch or hub in your network is operational Why cannot the handset be registered to the base station If the network works normally you can check the compatibility between base station and handset There are 2 sets of base stations complied with the FCC and CE standards respectively You can check it from the back of the base station There are also 2 sets of handsets American and Europe area respectively The American area handset is compatible with FCC standard base station 13 User Guide for the W52P IP DECT Phone 74 The Europe area handset is compatible with CE standard base station To recognize the area of handset via the handset 1 Press to enter the main menu 2 Select atda gt Handset The LCD screen displays status information of handset status you can press jor C to scroll through to the Area field Why doesn t the power indicator on the base station light up Plug the supplied power adapter to W52P if the power indic
70. nes currently assigned to the handset 3 Press or to highlight the desired line and then press the OK soft key 4 Press A or gt to select the desired value from the Status field 5 Press the OK soft key to accept the change To configure anonymous call rejection feature for a specific line via web user interface 1 Click on Account gt Basic 2 Select the desired account from the pull down list of Account 67 User Guide for the W52P IP DECT Phone 68 3 Select the desired value from the pull down list of Anonymous Call Rejection Yealink wsz Basic Advanced Codec Number Assignment Handset Name 4 Click Confirm to accept the change Anonymous Call Rejection Code Status Register Status Line Active Label Display Name Register Name User Name Password Enable Outbound Proxy Server Outbound Proxy Server Transport NAT Traversal STUN Server Proxy Require Anonymous Call Anonymous Call Rejection SIP Server1 Server Host Server Expires Server Retry Counts SIP Server 2 Server Host Server Expires Server Retry Counts Network Phone Registered Enabled v a504 a504 0 a504 0 a504 0 essssss0 st Disabled X Port 5060 7 UDP v Disabled v Port 3478 ka Disabled v Enabled v pbx yealink com Port 5060 gA 3600 z Port 5060 2 3600 gt o Contacts Security Name SIP service subscriber s name which will be used for Caller
71. new incoming call will be automatically rejected by the handset To configure call waiting feature via the handset 1 Press ox to enter the main menu Select E gt Call Waiting 2 3 Press or b to select the desired value from the Status field 4 Press or b to select the desired value from the Tone field 5 Press the Save soft key to accept the change or the Back soft key to cancel The call waiting tone works only if call waiting feature is enabled To answer a new incoming call during a call via the handset If call waiting feature is enabled a new incoming call can be answered during a call 1 Press the Accept soft key to answer the new incoming call The original call is placed on hold Do Not Disturb DND 58 You can activate or deactivate the DND mode on a per line basis If DND mode is activated for a specific line all incoming calls to the line will be rejected automatically and the callers will hear a busy tone To activate DND mode for a specific line via the handset 1 Press E to enter the main menu Call Features 2 Select e gt Do Not Disturb The LCD screen displays the incoming lines currently assigned to the handset 3 Press Jor to highlight the desired line and then press the OK soft key 4 Press or gt to select Enabled from the Status field 5 Press the OK soft key to accept the change The icon on the status line indicates the DND mode is activated
72. nnot use this line for call service The server actions may vary on different servers Contact your system administrator for the activation code This feature is disabled by default and configurable only via the configuration files For more information on how to configure this feature refer to Yealink W52P IP DECT Phones Auto Provisioning_Guide_V73_27 This feature is not applicable to IP call and intercom call That is even if Off Hook hot line dialing feature is enabled you can place an IP call or intercom call normally Answering Calls You can answer a call in three ways e Using the earpiece e Using the speakerphone 55 User Guide for the W52P IP DECT Phone Note e Using the headset You can ignore an incoming call by pressing the Silence soft key or reject an incoming call by pressing the on hook key You can also activate Do Not Disturb mode on a per line basis to reject all incoming calls of the specified line Answering When Not in Another Call In all cases the active call will appear on the LCD screen showing call duration and destination To answer a call using the earpiece 1 Press or the Accept soft key To answer a call using the speakerphone mode 1 Press To answer a call using the headset 1 With a headset connected press the Accept soft key Answering When in Another Call If you are during an active call an incoming call arrives on the handset do the following
73. number in the Phone Number field Press the Save soft key to accept the change or the Back soft key to cancel You can also add an entry to the blacklist from the call history For more information refer to Call History Management on page 39 To delete an entry from the blacklist via the handset 1 2 3 4 Press EJ to enter the main menu Select gt Telephony gt Caller Blacklist Press a jor _ y to highlight the desired entry Press the Options soft key and then select Delete The selected entry will be deleted successfully 57 User Guide for the W52P IP DECT Phone To delete all entries from the blacklist via the handset 1 2 4 Press EJ to enter the main menu Select gt Telephony gt Caller Blacklist Press the Options soft key and then select Delete All The LCD screen prompts Delete All Press the Yes soft key to delete all entries or the No soft key to cancel To place a call from the blacklist via the handset E a Press ox to enter the main menu Select Y gt Telephony gt Caller Blacklist Press or y to highlight the desired entry Press to dial out Remote Phone Book 38 You can access your remote phone book on your handset You can add contacts to the local directory from the remote phone book You can also dial a contact from the remote phone book Contact your system administrator for the access URL of the remote phone book To configu
74. ock some specific numbers up to 10 from being dialed When you dial the block out number on the handset the dialing will fail and the LCD screen will prompt Num Block To add a block out number via web user interface via the handset 1 Click on Phone gt Dial Plan gt Block Out 2 Enter the desired value in the BlockOut Number field 3 Enter the desired line ID in the Account field or leave it blank 4 Click Confirm to add the block out number Emergency Numbers Note Public telephone networks in countries around the world have a single emergency telephone number emergency services number that allows a caller to contact local emergency services for assistance when necessary The emergency telephone number may differ from country to country It is typically a three digit number so that it can be easily remembered and dialed quickly Some countries have different emergency numbers for different emergency services You can specify the emergency numbers for contacting the emergency services in an emergency situation Contact your local phone service provider for available emergency numbers in your area To specify emergency numbers via web user interface via the handset 1 Click on Phone gt Features 2 Enter the emergency services number in the Emergency Numbers field For multiple numbers enter a comma between every two emergency numbers 3 Click Confirm to accept the change Then you can dial the emergency nu
75. on the handset will not ring when receiving an incoming call but you can still see the incoming call information on the LCD screen You can switch the silent mode on if you do not want to be disturbed To switch the silent mode on via the handset 1 Long press until the LCD screen prompts All Ring Tones Off The silent mode is on The icon appears on the status line To switch the silent mode off via the handset 1 Long press again until the LCD screen prompts All Ring Tones On The silent mode is off The icon disappears from the status line Menu Guidance The handset provides a variety of features that are grouped into menu This section 21 User Guide for the W52P IP DECT Phone provides you with some basic guidance of accessing and navigating the menu For a quick overview of features of each menu refer to Menu Structure on page 78 Main Menu The handset menu has a number of levels The main menu Is the top level menu which consists of six menu items Status Intercom Voice Mail Call Features Directory and Settings To enter the main menu via the handset 1 Press ox when the handset is idle The six menus appear as a list of icons on the LCD screen To access a main menu feature via the handset 1 Press 4 vv or gt to scroll through the six menus The name of the selected menu item appears on the top of the LCD screen Directory Stat
76. ous call feature for a specific line via web user interface 1 Click on Account gt Basic 2 Select the desired account from the pull down list of Account 3 Select the desired value from the pull down list of Anonymous Call Yealink wsz Status Basic Register Status Advanced Line Active Codec Label Display Name Number Doa Assignment Register Name Handset Name User Name Password Enable Outbound Proxy Server Outbound Proxy Server Transport NAT Traversal STUN Server Proxy Require Anonymous Call Anonymous Call Rejection SIP Sever 1 Server Host Server Expires Server Retry Counts SIP Sever 2 Server Host Server Expires Server Retry Counts 4 Click Confirm to accept the change To place an anonymous call Network Phone Security Contacts a Registered Display Name SIP service subscriber s name which will be used for Caller ID display Enabled X a604 a604 a604 a604 Disabled v paris Q UDP v Ea Disabled ror B78 o Enabled v 2 Register Name SIP service subscriber s ID used for authentication User Name User account provided by VoIP service provider NAT Traversal Defines the STUN server will be active or not Proxy Require A special parameter just for Nortel server If you login to Nortel server the value should be com nortelnetworks firewall Disabled pbx yealink com Port 5060 Q 3600 Q E o porfsoso Q Boo 0 Q E
77. plies with FCC RF radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body This transmitter must not be co located or operated in conjunction with any other antenna or transmitter For body worn operation this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product Use of other accessories may not ensure compliance with FCC RF exposure guidelines Information for DECT Product This telephone is compliant with the DECT 6 0 standard which operates in the 1 92GHz to ra O 1 93GHz frequency range Installation of this equipment is subject to notification and gt Inrerrenenct FREE coordination with UTAM Any relocation of this equipment must be coordinated through and COMMUNICATION approved by UTAM UTAM may be contacted at 1 800 429 8826 WEEE Warning To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment end users of electrical and electronic equipment should understand the meaning of the crossed out wheeled bin symbol Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately Customer Feedback We are striving to improve our documentation quality and we appreciate your feedback Email your opinions an
78. plug may lead to electric shock or other perils Index Index A About This Guide vii Account Registration 19 Adding Contacts 35 Adjusting Ringer Volume 20 Advisory Tones 27 Always Forward 59 Anonymous Call 64 Anonymous Call Rejection 67 Answering Calls 55 Appendix 77 Area Code 42 Assigning a Speed Dial Number 46 Attended Transfer 60 Auto Answer 47 Auto Intercom 47 Auto Provision 49 AC Power 3 B Backlight 27 Base Restart 48 Base Reset 49 Base Station Description 9 Basic Network Settings 17 Basic Operations 15 Battery Charging Status 6 Battery Information 5 Battery Status 12 Blacklist 37 Blind Transfer 60 Block Out 43 Busy Forward 59 C Call Features 53 Call Forward 59 Call Hold Resume 57 Call History Management 39 Call Mute 57 Call Transfer 60 Call Waiting 58 Connecting the W52P Base Station 3 Conference Call 61 Charging the Handset 6 Checking System Status 18 Copyright ii Color Schemes 28 D Date and Time 29 Deleting Contacts 36 Deleting a Speed Dial Number 47 Declaration of Conformity Dial Plan 41 Displaying Information on LCD Screen 12 Do Not Disturb DND 58 E Eco Mode 50 Eco Mode 50 Editing Contacts 36 Emergency Numbers 43 Ending Calls 56 F Upgrading the Base Station G Getting Started 1 GNU GPL Information v H Handset Description 10 Handset Name 26 Handset Registration 15 Handset Reset 48 Icon Instructions 13 Incoming Lines 45 Info
79. r local directory from the remote phone book For more information refer to Remote Phone Book on page 38 To add a contact to the local directory manually via the handset 1 Press EJ to enter the main menu 2 Select MEM 3 Press the Options soft key and then select New Contact If there is no contact in the local directory press the New soft key directly 4 Enter the desired values in the Name Number and Mobile fields respectively 5 Press the Save soft key to accept the change or the Back soft key to cancel To add a contact to the local directory from the call history via the handset 1 Press the History soft key when the handset is idle Press 4 or y to highlight the desired call history list and press the OK key Press or _ _ to highlight the desired entry Press the Options soft key and then select Add To Local gt New Entry Sl 2 A bP Press jor y to set the number to be the office number or the mobile number of the new entry and then press the OK soft key 6 Enter the name of the new entry in the Name field 7 Press the Save soft key to accept the change or the Back soft key to cancel When you add a contact the office number and the mobile number cannot be left blank at the same time When the contact name is left blank the handset sets the office number or the mobile number as the contact name If the information of the contact you want to add is totally same with that of an existin
80. r provides you with the basic operating instructions of the W52P IP DECT phone Topics include Handset Registration Basic Network Settings Checking System Status Account Registration Turning Handset On Off Adjusting Ringer Volume Locking Unlocking Keypad Locating a Handset Switching Silent Mode On Off Menu Guidance If you require additional information or assistance with your new phone contact your system administrator Handset Registration You can register up to 5 handsets to one W52P base station Each handset can be registered to 4 different base stations To register a handset manually via the handset 1 Long press on the base station The registration LED slow flashes indicating the base station Is in the registration mode Press ox on the handset to enter the main menu Select gt Registration gt Register Handset The LCD screen displays the Base1 Base4 Press or _y_ to highlight the desired one and then press the OK soft key The handset begins to search for the base station Press the OK soft key when the LCD screen displays the RFPI code of the base station Enter the system PIN default 0000 Press the Done soft key The handset plays a warning tone and prompts Handset Subscribed which 15 User Guide for the W52P IP DECT Phone indicates the handset is registered successfully After successful registration an internal handset number and handset name appear on
81. re the access URL of the remote phone book via web user interface 1 2 3 4 Click on Contacts gt Remote Phone Book Enter the access URL in the RemoteURL field Enter the name in the Display Name field Click Confirm to accept the change To access your remote phone book via the handset 1 2 Press ox to enter the main menu Select Press _4_ or _ _ to highlight the name of your remote phone book and then press the Enter soft key The handset connects to the remote phone book and proceeds to load it The contacts in the remote phone book are displayed on the LCD screen To place a call from the remote phone book Press ok to enter the main menu Select Press _ _ or _ _ to highlight the name of your remote phone book and then press the Enter soft key The handset connects to the remote phone book and proceeds to load it The Phone Settings contacts in the remote phone book are displayed on the LCD screen select the desired contact from the remote phone book Do one of the following Press if only one number is stored for the contact in the remote phone book the phone will dial out directly Press if both the office number and the mobile number are stored for the contact in the remote phone book the screen will display two numbers Press jor to highlight the desired number Press to dial out To add a contact to the local directory from the remote p
82. red after base station reset Regulatory Notices Appendix Upgrading the Base Station Note You can upgrade your base station to the latest firmware version The latest firmware version not only improves the performance of the base station but also provides more features compared to the previous version This section provides you with instruction on Upgrading the base station via web user interface For more information on upgrading the base station via auto provisioning refer to Yealink W52P IP DECT Phones Auto Provisioning Guide To upgrade the base station firmware contact your system administrator for the latest firmware file and then store it on your local system in advance To upgrade base station firmware via web user interface 1 Click on Phone gt Upgrade 2 Inthe Select and Upgrade Base Firmware field click Browse to locate the firmware file from your local system 3 Click Upgrade to upgrade the firmware of the base station The browser pops up the dialog box Firmware of the SIP Phone will be updated It will take 10 minutes to complete Please don t power offl 4 Click OK to confirm upgrading The upgrading process will take a few minutes The power indicator LED on the base station flashes during the firmware upgrading process Once the base station firmware has been successfully upgraded the base station reboots automatically The handset will perform an auto registration to the base st
83. ress the Done soft key Press or gt to select PPPoE from the IP Address Type field Enter the valid values in the PPPoE User and PPPoE Password fields You can press to enter special characters and press to switch the input method Press the Save soft key to accept the change Wrong network settings may result in inaccessibility of your phone and may also have an impact on your network performance For more information on these parameters contact your system administrator Checking System Status You can view the system status on your handset Available information of the system status includes Base station status e g IP address firmware version MAC address and device certificate status of the base station Handset status e g hardware version model IPUI code and firmware version of the handset Line status To check the base station status via the handset Press ES to enter the main menu Select Lat Dal gt Base The LCD screen displays status information of the base station and the Network option Press or _ _ to scroll through and view the status information Select Network Basic Operations The LCD screen displays the network settings To check the handset status via the handset 1 Press ox to enter the main menu 2 Select Lat Dal gt Handset The LCD screen displays the status information of the handset 3 Press _ _ or _ to scroll through the s
84. rmation for DECT Product Important Safety Information In This Guide vii Index 83 K Keypad Light 28 L Language 26 Local Directory 33 Locating a Handset 21 Locking Unlocking Keypad 77 Iv 81 20 83 User Guide for the W52P IP DECT Phone M W Main Menu 22 Warranty ii Menu Guidance 21 WEEE Warning _ iv Menu Structure 78 N No Answer Forward 59 Notification Light 29 O Overview 9 Outgoing Lines 44 Off Hook hotline dialing 55 p Packaging Contents 1 Phone Settings 25 Placing a Call from Local Directory 37 Placing a Call Using Speed Dial Key 47 Placing Calls 53 Placing External Calls 54 Placing Internal Calls 54 Power over Ethernet 4 R Redialing Calls 56 Regulatory Notices 81 Remote Phone Book 38 Replace Rule 42 Returning to Idle Screen 23 Repeater Mode 50 Ring Tones 26 S Screen Saver 28 Searching for Contacts 36 Semi Attended Transfer 60 Setting up the Charger Cradle 6 Setting up the W52P W52H Handset 4 Shortcuts 33 Signal Strength 12 Speed Dial 46 Submenu 22 Switching Silent Mode On Off 21 T Table of Contents xi Turning Handset On Off 20 U Upgrading the Base Station 77 Using Alphanumeric keys 34 V Voice Mail 69 84
85. s disabled Talk time up to 10 hours active talk time with full charged batteries User Guide for the W52P IP DECT Phone Setting up the Charger Cradle 1 Connect the DC plug on the power adapter to the DC5V port on the charger cradle 2 Connect the other end of the power adapter into an electrical power outlet Charging the Handset To charge the handset 1 After setting up the handset and charger cradle place the handset in the charger cradle The original handset included in the W52P package Is pre registered to the base station After charging the handset is ready for use Battery Charging Status The handset batteries take 6 hours to fully charge Charging status of batteries is displayed on the top right hand corner of the LCD screen Icon Charging Status In Fully Charged 75 Charged 50 Charged Getting Started 25 Charged 10 Charged Es Almost Flat User Guide for the W52P IP DECT Phone Overview Overview This chapter provides the overview of the W52P IP DECT phone Topics include e Base Station Description e Handset Description e Displaying Information on LCD Screen Icon Instructions If you require additional information or assistance with your new phone contact your system administrator Base Station Description After the base station starts up successfully and the handset is registered to the base station all LEDs on the base station illuminate green in s
86. t 4 When the second party answers the call you can consult with him or her before adding the call to the conference 5 Press the Conf soft key again to join all parties in the conference To join two calls in a conference via the handset 1 Place two calls on the handset 2 Select the desired call and make sure the call is active 3 Press the Options soft key and then select Conference Two calls are joined in the conference To drop the conference call press or the End soft key Network Conference 62 You can use network conference feature to conduct a conference with multiple parties The maximum of the parties depends on the server This feature allows you to perform the following e Join two calls together into a conference call e Invite another party into an active conference call To use this feature you need to configure the network conference URI and conference type on the phone in advance Contact your system administrator for the conference URI To configure network conference feature via web user interface 1 Click on Account 2 Select the desired account from the pull down list of Account 3 Click on Advanced Call Features 4 Select Network Conference from the pull down list of Conference Type and enter the conference URI in the Conference URI field Yealink ws e Status Security az 7 NOTE Keep Alive Type Default Advanced The Advanced parameters for ad
87. tact Press or the Call soft key If both the office number and the mobile number of the contact are stored select the desired number and press or the OK soft key to dial out ring back The LCD screen prompts Call Transferred To perform an attended transfer via the handset 1 Press the Options soft key during a call and then select Transfer You can also press r directly Do one of the following Enter the number or select the handset you want to transfer the call to Press to dial out Press the Directory soft key and then select the desired contact Press or the Call soft key If both the office number and the mobile number of the contact are stored 5 Call Features select the desired number and press or the OK soft key to dial out Press r or the Transfer soft key to complete the transfer after the party answers the call The LCD screen prompts Call Transferred To transfer a call to another party when there are two calls on the handset via the handset 1 Place a call to user A 2 Place another call to user B Two calls are established on the handset 3 Select the desired call e g the call with user A and make sure the call is active 4 Press the Options soft key and then select Call Transfer The LCD screen displays the target party user B you will transfer the call to 5 Press the Transfer soft key to complete the transfer The LCD screen
88. tada dali 33 LOCA OIC GLORY di 33 DIAS O tada 57 Remote Phone BOOK ai AAA AA AS 38 CalliElistory MAndgE MEN ita do 39 DIPIO aa A A II E 41 REDIaCO RUS is 42 BOSS A o O O A ga acteatessuicdasah ohastactes 42 Al An A teeta ta EO A 43 Emergency NUM DES aii 43 OOOO NES d 44 INESMINDQ UNES IES 45 95 o A A A O 46 Assigning a Speed Dial NUMbDeF usina dad 46 Deleting a Speed Dial NUmbDetaccia a 47 Placing a Call Using Speed Dial Key ooooooooccccccccccccncnonononononononanananocccconcnnnononoss 47 AUTO ANS WE Fa ld cad 47 AUTO ILC ECON aa e E AE EE EEEE 47 e o Meee RR penne E T E E A O 48 Hana set Reset ai Aaa 48 BOSC RES A A 49 A A A A 49 ECOMO CO ca 50 ECONO Ss A A AE 50 REPEdten VOCS st ais 50 xii Table of Contents GL TC SS esoo 53 Plana Calo WORE eee 53 Placihd TUS Call A sn 54 Plica EXEO TS drid ada AEE 54 Oi Fook Rot Lime Dial sia 55 Answering Calls A Re Ns Ee RC Rn 55 Endinge GIS ances cats seed O e Ea 56 Redialind Calla adi dlaia 56 Elo 1 IR E re Pe 57 CalliHold Resume aaa 57 Cal Wald ii 58 DO INOMDIStUI EOIN D asada 58 Bo fl ro ao ce PPP ret marie O O npn Ae one Br ee eRe eee Pe 59 6 io ac a Conte neee eee A REED RIED eRe Owe ene ReeOe eR trite 60 Conference Call ao 61 Eocal Conterence ltd ie 61 NeWohk Contenciosa laa 62 ANONYMOUS Cola a 64 An ONYmoOus C dll RE SCHON areni gue E 67 VOCES Mila tanda 69 TFOU DISSMOOUNG assi 13 APPO nana 71 Ubaracina te Base Stall Onise dida 77 Ment S
89. tatic information To check the line status via the handset Do one of the following Press the Line soft key when the handset is idle to check the line status directly OK to enter the main menu Select Lat Dal gt Line Status Press The LCD screen displays all lines registered to the base station with icons for indicating the line status For example the BB icon in the bottom of a line indicates that you cannot place a call using this line on the handset For more information on status icon refer to Icon Instructions on page 13 Account Registration The base station supports up to 5 lines You can register an account for each line via web user interface To log into the web user interface of the base station you should obtain the IP address of the base station in advance For more information on how to obtain the IP address refer to Checking System Status on page 18 To register an account via web user interface 1 Enter the IP address of the base station in the address bar of the browser and press the Enter key 2 Enter the user name default admin and password default admin in the corresponding fields of the login page Click Confirm to login Click on Account gt Basic select the desired account from the pull down list of Account Select Enabled from the pull down list of Line Active eS aS EN Enter the valid values in the Label Display Name Register Name User Name Password and SIP S
90. ted from the product or some abnormal noise or smell disconnect the product from the power supply and unplug the power adapter immediately Remove the electrical cord from an outlet by pulling gently on the power adapter not by pulling the cord A Battery Precautions Do not immerse the battery into water which could short circuit and damage the battery Do not expose the battery to an open flame or leave the battery where it could be subjected to extremly high temperatues which could cause the battery to explode Do power the handset off before removing the battery Do not try to use the bettery for the power supply of any device other than this handset Do not open or mutilate the battery released electrolyte is corrosive and may cause damage to the your eyes or skin Use only the rechargeable battery pack delivered with the handset or those rechargeable battery packs expressly recommended by Yealink Defective or exhausted batteries should never be disposed of as municipal waste Return old batteries to the battery supplier a licensed battery dealer or a designated collection facility A Notices of Cleaning Before cleaning the base station stop using it and disconnect it from the power supply Remove the battery before cleaning the handset to reduce risk of electric shock Only clean your product with a piece of slightly moist and anti static cloth Keep the power plug clean and dry Using a dirty or wet power
91. thod via the handset The handset provides you with 12 different input methods You can disable the infrequently used input method Then you can only switch among the enabled input methods when editing 1 Press o to enter the main menu 2 Select gt Display gt Input Method The LCD screen displays all available input methods 3 Press or y to highlight the desired input method 4 Press the Change soft key to check or uncheck the checkbox To switch the input method via the handset 1 Press ta when entering data The current input method is indicated on the bottom right hand corner of the LCD screen For example ABC represents the upper case input method abc represents the lower case input method and 123 represents the digital input method To enter a character via the handset You can press a key one or more times depending on the current input method to enter the characters displayed on the key Phone Settings To make a space via the handset 1 Press o when the input method is not 123 To move the cursor via the handset 1 Press B or to move the cursor To delete a wrong input character via the handset 1 Position the cursor to the right of the wrong input character 2 Press the Del soft key to delete the character Adding Contacts Note You can add contacts to your local directory manually or from the call history You can also add contacts to you
92. tones via the handset 1 Press ox to enter the main menu Select gt Audio gt Advisory Tones Press B or B to select the desired value from the Keypad Tone field Press or gt to select the desired value from the Confirmation field Press or gt to select the desired value from the Low Battery field E gt Oo PY Press the Save soft key to accept the change or the Back soft key to cancel Backlight Handset backlight status in the charging state or out of the charging state can be configured independently of each other If enabled the backlight is always on Otherwise the backlight is turned off after the handset is idle for a period of time But the backlight is automatically turned on when an incoming call arrives a key is pressed or the status of handset changes You can disable the backlight to save power To configure the backlight via the handset 1 Press ox to enter the main menu Select gt Display gt Display Backlight Press B or B to select the desired value from the In Charger field 2 3 4 Press or to select the desired value from the Out Of Charger field 5 Press the Save soft key to accept the change or the Back soft key to cancel 27 User Guide for the W52P IP DECT Phone Screen Saver The screen saver of the handset is designed to protect your LCD screen by filling it with an analog clock You can enable the screen saver to protect the LCD screen if you do not use your
93. tration to the base station Other customized settings on the handset will be reset to factory settings after handset reset We recommend that you ask your system administrator for advice before resetting your handset To reset the handset via the handset 1 Press ok to enter the main menu 2 Select xg gt System Settings gt Handset Reset The LCD screen prompts Reset handset to default Phone Settings 3 Press the Yes soft key to reset the handset or the No soft key to cancel Base Reset You can reset the base station to factory settings This will clear all individual settings of the base station e g directory and account registrations Handset registrations and the system PIN will not be reset to factory defaults We recommend that you ask your system administrator for advice before resetting your base station To reset the base station via the handset 1 Press ox to enter the main menu 2 Select gt System Settings gt Base Reset 3 Enter the system PIN default 0000 4 Press the Done soft key All individual settings of the base station will be reset to factory defaults The power indicator LED and network status LED on the base station slow flash in sequence during the resetting process Indicator LEDs on the base station illuminate solid green after startup Note Base station reset may take a few minutes Do not power off until the base station starts up successfully Auto Provision
94. urs the phone exits the eco mode automatically and the signal strength indicator on the idle screen changes from green to white To configure eco mode via the handset 1 Press ox to enter the main menu 2 Select gt System Settings gt Eco Mode 3 Enter the system PIN default 0000 and press the Done soft key The LCD screen prompts Setting takes effect after base reboot Reboot now or not 4 Press the Yes soft key to reboot the base station The base station reboots to make the configuration take effect The configuration applies to all the handsets registered to the base station Eco Mode Eco mode greatly reduces the transmission power and signal output when the phone is in the talk mode The attenuation range is 20m When the distance between the base station and the handset is over 20m the eco mode is disabled automatically To configure eco mode via the handset 1 Press ox to enter the main menu 2 Select gt System Settings gt Eco Mode 3 Press the Change soft key to check or uncheck the Eco Mode checkbox If the Eco Mode checkbox is checked the eco mode is enabled The color of the signal strength indicator on the idle screen will change from white to green Note If the eco mode is enabled the coverage area of the base station will be reduced Repeater Mode Repeater mode extends the radio coverage of the base station The repeater has the same radio coverage as the base stat
95. us lt Intercom Voice Mail Call Features Directory WI S Settings OK 2 Press o or the OK soft key to enter the corresponding submenu Submenu The submenus are displayed on the LCD screen and they are shown as a list You can access features of the submenu by entering the submenu To access features of a submenu via the handset 1 Press or y to highlight the desired submenu 2 Press Ej or the OK soft key to access features of the submenu You can press or the Back soft key to return to the previous screen 22 Basic Operations Returning to Idle Screen To return to the idle screen via the handset 1 Long press to quickly exit the menu and return to the idle screen If you do not press any key in a period of time the LCD screen will automatically exit the menu and return to the idle screen Note When you are navigating the menu the LCD screen will automatically exit the menu if an incoming call arrives The incoming call can be handled as usual When the call is terminated the LCD screen will return to the idle screen 23 User Guide for the W52P IP DECT Phone 24 Phone Settings Phone Settings This chapter provides you with some instructions on how to change the settings of your phone Topics include Handset Name Language Ring Tones Advisory Tones Backlight screen Saver Color Schemes Keypad Light Notification Light Date and Time Shortcuts Contact Man
96. vailable to the UC One firmware version 73 or later To preserve backward compatibility of firmware version 50 the above features will not be removed from the phone when upgrading the old firmware version to the firmware version 73 or later unless you reset the phone to factory defaults Ask your system administrator for the appropriating firmware version to upgrade the phone Changes for Release 50 Guide Version 50 20 viii The following section is new for this version e Shared Call Appearance on page 66 Major updates have occurred to the following sections e Basic Network Settings on page 17 e Checking System Status on page 18 e Date and Time on page 29 Call Transfer on page 60 About This Guide Changes for Release 40 Guide Version 40 16 Major updates have occurred to the following sections e Packaging Contents on page 1 e Connecting the W52P Base Station on page 3 Changes for Release 40 Guide Version 40 15 Major updates have occurred to the following sections e Charging the Handset on page 6 e Call Transfer on page 60 e Troubleshooting on page 73 Changes for Release 30 Guide Version 30 40 The following section is new for this version e Repeater Mode on page 50 Major updates have occurred to the following section e Auto Intercom on page 47 Changes for Release 30 Guide Version 30 30 Major updates have occurred to the following sections e Base Station Description on page 9 e Displ
97. y to accept the change The BY icon on the status line indicates call forward feature is enabled If Always Forward is selected there is no prompt on the LCD screen when the line receives an incoming call The incoming call is logged in the Accepted Calls list Call forward feature may be overridden by the server settings For more information contact your system administrator 59 User Guide for the W52P IP DECT Phone Call Transfer 60 You can transfer a call to another party in one of the following ways Blind Transfer Transfer a call directly to another party without consulting Semi Attended Transfer Transfer a call when receiving the ring back Attended Transfer Transfer a call with prior consulting To perform a blind transfer 1 Press the Options soft key during a call and then select Transfer You can also press R directly Enter the number or select the handset you want to transfer the call to Press Rr or the Transfer soft key The call is connected to the number or the handset you specified and the LCD screen prompts Call Transferred To perform a semi attended transfer via the handset 1 Press the Options soft key during a call and then select Transfer You can also press r directly Do one of the following Enter the number or select the handset you want to transfer the call to Press to dial out Press the Directory soft key and then select the desired con

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