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USER`S MANUAL ME240/ ME340

1. PEI ERE Media sensor sensitivity is not set properly Page Setup Graphics Stock Options About Label size is incorrect The parameter Shift Y in the LCD menu Is incorrect The printing position of small label is incorrect m Media Settings Method Type Labels With Gaps The vertical offset setting in the Gap Height 3 00 mm Gap Offset 0 00 driver is incorrect TER Post Print Action emot mj Mecumente Alter Every Page Position Adjustments Interval Feed Offset 0 00 0 00 mm Eu saw Set the correct label size Press MENU gt SELECT x 3 gt DOWN x 5 gt SELECT to fine tune the parameter of Shift X Option Wrong label size setup The parameter Shift X in LCD menu is incorrect The left side printout position is incorrect Missing printing on the left or Wrong label size setup Set the correct label size right side of label RTC time is incorrect when Check if there is a battery on the The battery has run down main board reboot the printer Turn off the printer and wait all LEDs are dark and turn on the printer again Please refer to the next chapter Please set the suitable density to have good print quality Power and Error LEDs are Power switch OFF and ON too blinking fast fast Printhead pressure is incorrect Ribbon installation is incorrect Media
2. 203 dpi 300 dpi Product standard feature models models Thermal transfer printing Direct thermal printing Die cast based print mechanism Metal cover with large clear media view window Position adjustable gap sensor Position adjustable black mark sensor Ribbon end sensor Ribbon encoder sensor LED indicators Real time clock USB 2 0 full speed interface Serial RS 232C 2400 115200 bps interface 8 MB SDRAM memory 4 MB FLASH memory SD FLASH memory card reader for memory eee eie O eS Sa Oia aia expansion up to 4 GB O Standard industry emulations right out of the box including Eltron and Zebra language support Internal 8 alpha numeric bitmap fonts exe Fonts and bar codes can be printed in any one of the four directions 0 90 180 270 degree Internal Monotype Imaging true type font engine with one CG Triumvirate Bold Condensed scalable font Downloadable fonts from PC to printer memory Downloadable firmware upgrades Text bar code graphics image printing Please O O refer to the TSPL TSPL2 programming manual for supporting code page Code 39 PDF 417 BITMAP Code 93 Maxicode BMP Code128UCC DataMatrix PCX Code128 subsets QR code A B C Codabar Aztec Max 256 colors Interleave 2 of 5 graphics EAN 8 EAN 13 EAN 128 UPC A UPC E EAN and UPC 2 5 digits add on MSI PLESSEY POSTNET China POST GS1 DataBar Code 11 Logmars 1 2 2 Printer op
3. The LCD shows No Ribbon Supply a new label roll The printer status from DiagTool Running out of label Please refer to the steps on The label is installed incorrectly section 2 6 to reinstall the label Gap black mark sensor is not roll The LCD shows No Paper calibrated Calibrate the gap black mark sensor shows Out of Paper Gap black mark sensor is not set The printer status from DiagTool properly Make sure label size is set properly Calibrate the gap black mark sensor Set label size correctly shows Paper Jam The LCD shows Paper Jam Labels may be stuck inside the printer mechanism If the peel off module is installed please remove the label If there is no peel off module in The LCD shows Take Label Peel off function is enabled front of the printer please switch off the printer and install it Check if the connector is plugging correctly If the cutter module is installed please press UP or DOWN key to rotate the cutter up or down to make the knife back to the right position Remove the label Make sure the thickness of label is less than 280 g m2 Replace a cutter PCB The LCD shows as below Cutter jam There is no cutter installed on the printer Cutter PCB is damaged 72 Not Printing Memory full FLASH DRAM SD card is unable to use Cable is not well connected to serial or
4. 4 Select Ethernet as the interface then click on the Setup button to setup the IP address subnet mask and gateway for the on board Ethernet Interface ETHERNET usui IP Address Model Mame TT033 50 TREE FF 0200 10 0 6 125 IP Address Printer Name PS C 6790 00 16 11 CA6790 10 0 6 24 DP G321 fi 0 0 6 125 ETHERNET SN ei D Discover Device Change IP Address Factory Default Web Setup 5 Click the Discover Device button to explore the printers that exist on the network 6 Select the printer in the left side of listed printers the correspondent IP address will be shown in the right side IP address Printer Name field 7 Click Change IP Address to configure the IP address obtained by DHCP or static Ethemet Setup f Static IP IP Subnet Mask Gateway 1 0 6 252 Printer Mame TT03350 MAC Address CU 1B 82 FF 02 0C Set Printer Name Set IP Cancel 70 The default IP address is obtained by DHCP To change the setting to static IP address click Static IP radio button then enter the IP address subnet mask and gateway Click Set IP to take effect the settings Users can also change the Printer Name by another model name in this fields then click Set Printer Name to take effect this change Note After clicking the Set Printer Name or Set IP button printer will reset to take effect the settings Click Exit button t
5. 00 al NO o A NO co OD o o I A co o CD o D gt O1 co o O1 o A o 00 al N o A N 1252 1250 1253 1254 1251 1255 1256 1257 1258 8859 1 8859 2 8859 3 8859 4 8859 5 8859 6 8859 7 8859 8 8859 9 8859 10 8859 15 950 936 932 949 ojojolo ole oi Kori Kerl Oi i gt BR co O1 oj CO 28 3 1 1 1 1 Speed Print Setup 1 12 Speed Density 6 Direction Use this option to setup print speed Each increment decrement is 1 ips Printer default density is 5 ips 203 dpi or 3 ips 300 dpi Press UP key to raise the print speed and press DOWN key to decrease print speed Press SELECT key to set it into printer Press EH MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver Use current printer settings option is not selected the software driver will send out the SPEED command which will overwrite the setting set from the front panel 3 1 1 1 2 Density Print Setup 2 12 Speed Density gt INS ERA 8 Direction Use this option to setup printing darkness The available setting is from O to 15 levels and the increment is 1 level Printer default density is 8 You may need to adjust your density based on selected media ribbon Press UP O and DOWN O to increase decrease the printing darkness Press SELECT key to enable the setting Press E MENU key to cancel the setting and return to the previ
6. Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from O to 9 or A to F Press the SELECT button to set the value into printer Press E MENU key to cancel the setting and return to the previous menu 3 1 1 2 13 Media Power Up Print Setup 13 17 Media Power U 4 5 Format Prefix Length Delimiter Char gt flor Mosel gt uo kE Wde da Up This option is used to set the action of the media when you turn on the printer Printer default setting is No Motion When enter this list the print mode in the right side of gt icon is the printer current setting Press UP and DOWN 9 to select the different print mode and press SELECT button to enable the setting Press E MENU key to cancel the setting and return to the previous menu Feed Printer will advance one label Printer will calibration the sensor levels determine length and feed label Length Printer determine length and feed label Calibration No Motion Printer will not move media 3 1 1 2 14 Head Close Print Setup 14 17 Head Close Delimiter Char Length Media Power Up gt ME Col ee oye gt CTO Ro This option is used to set the action of the media when you close the printhead Printer default setting is No Motion When enter this list the print mode in the right side of gt icon is the printer current setting Press UP and DOWN 9 to select the dif
7. Cancel Password Setup 68 5 2 Using RS 232 interface to setup Ethernet interface 1 Connect the computer and the printer with a RS 232 cable 2 Turn on the printer power icon 3 Start the Diagnostic Utility by double clicks on the Note This utility works with printer firmware V6 00 and later versions 4 Select COM as interface then click on the Setup button to setup the serial port baud rate parity check data bits stop bit and flow control parameters HMM ial COM Port Baud Rate Data Bits Parity Check Stop Bit s Hardware Handshaking Software Handshaking 5 Click on the Ethernet Setup button from printer function of Printer Configuration tab to setup the IP address subnet mask and the gateway for the on board Ethernet Ethernet Setup Printer Function Static IP Calibrate Sensor Ethernet Setup IP Print Test Page SubnetMask 205 455 255 255 Reset Printer Gateway 299 299 290 290 Factory Default Printer Name Dump Test MAC Address 00 18 82 FF 04 E2 Ignore ALITU BAS Configuration Page Set Printer Name Set IP Cancel Password Setup 69 5 3 Using Ethernet interface to setup Ethernet interface 1 Connect the computer and the printer to the LAN 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicks on the icon Note This utility works with printer firmware V6 00 and later versions
8. THIS DEVICE COMPLIES WITH CANADA ICES 003 CLASS A us TSC TSC Auto ID Technology Co Ltd Thame RM A PRA 8 MADE IN TAIWAN Feed direction 76 Do EE HD HWCH XXXXXXXXXXXXXX INPUT 1 230V 5 3A 50 60Hz This device complies wit art 15 of the FCC Rules Operation is subject to the i wing two conditions 1 This device may not cause i ful interference and 2 This device must accept any in erence received THIS DEV COMPLIES WITH CANADA k O3CLASSA TSC TSC Auto ID Technology Co Ltd HMA dM 44 RA 3 HE i O MADE IN TAIWAN Adjust the print head pressure adjustment knob _ Adjust the print head pressure adjustment knob Left knob O The print head pressure adjustment knob has 5 The print head pressure adjustment knob has 5 levels of settings Clockwise direction adjustment levels of settings Clockwise direction adjustment is to increase the print head pressure Counter is to increase the print head pressure Counter Clockwise adjustment can decrease the print Clockwise adjustment can decrease the print head pressure head pressure If the wrinkle on the label starts from the lower left If the wrinkle on the label starts from the lower side to upper right side please do following right side to upper left side please do following adjustment adjustment 1 Decrease the right side print head pressure 1 Decrease the left side print head pressure adjustment knob setting 1 level per eac
9. and label guide by sliding to fit the paper width 8 Close the print head mechanism making sure the latches are engaged securely 9 Set the media sensor type and calibrate the selected sensor Please refer to section 4 Note Please calibrate the gap black mark sensor when changing media 21 2 6 3 Loading the Media in Peel off Mode Option 1 Open the peel off cover by pulling down the tabs located on peel off cover 2 Refer to chapter 2 6 1 to install the label 3 Use the DiagTool to set the media sensor type and calibrate the selected sensor Please refer to chapter 4 4 Pull the label through the front of the printer and take some labels off only leave the liner 5 Feed the liner into peel off cover slot 22 6 Close the peel off cover and the print head mechanism 7 Use the DiagTool to set the printer setting for peeler mode Please refer the chapter 4 Peeling will automatically start Press the FEED button to test Liner Note Please calibrate the gap black mark sensor when changing media 23 2 6 4 Loading the Media in Cutter Mode Option 1 Install the label Please refer to chapter 2 6 1 2 Lead the media through the cutter paper opening 3 Adjust the label guide to fit the width of the label Cutter paper opening 4 Close the print head mechanism making sure the latches are engaged properly 5 Use the DiagTool to set the printer setting to cutter mode Please refer to
10. cancel the setting and return to the previous menu Next label top of form is aligned to the print head burn line location Tear Off Mode None Once image is printed completely label gap black mark will be Batch Mode fed to the tear edge for tear away Peeler Mode Enable the label peel off mode 30 Cutter Mode Enable the cutter mode Cutter Batch Cut the media once at the end of the printing job Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 1 5 Offset Print Setup 5 12 Direction Offset Print Mode 000 This option is used to fine tune media stop location for peeler and cutter mode Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from to or 0 to 9 Press the SELECT button to set the value into printer Press E MENU key to cancel the setting and return to the previous menu The default value is 000 Note If printing from enclosed software driver the software driver will send out the OFFSET command which will overwrite the setting set from the front panel 3 1 1 1 6 Shift X amp Shift Y Print Setup 7 12 Offset Shift Y Shift X 000 This option is used to fine tune print position Press the DOWN button to move the cursor from left digit to right digit and press the UP button to s
11. installation is incorrect Print density is incorrect Make sure the label guide touch Media feeding is incorrect the edge of the media guide The print head is dirty Clean the printhead Turn off and on the printer to skip the dump mode Re set the Rs 232 setting Wrinkle problem The printer is in Hex Dump mode Irregular printing The RS 232 setting is incorrect 75 6 2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles This printer has been fully tested before delivery There should be no ribbon wrinkle presented on the media for general purpose printing application Ribbon wrinkle is related to the media thickness print head pressure balance ribbon film characteristics print darkness setting etc In case the ribbon wrinkle happens please follow the instructions below to adjust the printer parts Adjustable Printer Parts 1 Wrinkle happens from label lower left 2 Wrinkle happens from label lower right Symptom to upper right direction to upper left direction MODEL NO TTP 2410N HN YY N9 XXXXXXXXXXXXXX MODEL NO TTP 2410M SERIAL NO Wrinkle Example INPUT 115 230V 5 34 y This device complies with Part 17 of the FCC Rules Operation is subject to the fol ving two conditions 1 This device may not ca harmful interference and 2 This device must ac t any interference received including interferenr at may cause undesired operation
12. manually Bline Mode Automatic Pre Printed When enter Manual option you will see following message Please complete there steps 1 Press the DOWN button to move the cursor from left digit to right digit and press Paper Len the UP button to set the value from O to 9 and the dot mm inch Press the 00151 dot SELECT button to set the paper length into the printer Press the DOWN button to move the cursor from left digit to right digit and press Bline Size the UP button to set the value from 0 to 9 and the dot mm inch Press the SELECT button to set the bline size into the printer 0024 dot 46 3 Open the print head mechanism put the black Bline Mode mark under the media sensor Press the Scan Mark SELECT button to set the value into the printer Intensity Ref Level Media sensor Black mark Bline Mod 4 Then put the label without black mark under pa cM the media sensor Press the SELECT PE ease button to set the value into the printer Intensity Ref Level Media sensor Label without black mark Note Normally the value of Ref Level for mark should be larger than paper for over 128 If the media sensor fails to do so you have to manually change the Intensity by pressing UP and DOWN to reach the above value 5 The bline sensor calibration is complete Press the SELECT button the LCD screen will return to the previo
13. or notch for label registration Media sensor indicator Label guide 7 Close the print head mechanism Make sure the latches are engaged securely 8 Use the DiagTool to set the media sensor type and calibrate the selected sensor Please refer to section 4 Note Please calibrate the gap black mark sensor when changing media e The sensor location is marked by a triangle mark V at the sensor housing e The media sensor position is moveable Please make sure the gap or black mark is at the location where media gap black mark will pass through for sensing Please refer to videos on TSC YouTube or driver CD 19 Loading path for roll labels Rear media loading slot inl Platen roll Media supply spindle Media sensor Media guide bar 20 2 6 2 Loading the Fan fold Label Fan fold media feeds through rear external label entrance chute 1 Open the printer right side cover 2 Push the print head release lever to open the print head mechanism 3 Move the label roll guard horizontally to the end of label spindle then flip down the label roll guard 4 Remove the 3 inch core adapters from the media supply spindle 5 Insert the fan fold media through the rear external label entrance chute 6 Pull fan fold label leading edge forward through the media guide bar media sensor and place the label leading edge onto the platen roller 7 Adjust the label roll guard
14. or optional memory card Press SELECT button to print the list 3 1 1 2 9 List Setup Print Setup 9 17 Self Test gt Merci A Control Prefix Format Prefix 38 This feature is used to print current printer configuration to the label Press SELECT button to print the list 3 1 1 2 10 Control Prefix Print Setup 10 17 List Formats Control Prefix List Setup lt gt 7EH gt efe ssh aoe M A A This option is used to set control prefix character Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from O to O or A to F Press the SELECT button to set the value into printer Press E MENU key to cancel the setting and return to the previous menu 3 1 1 2 11 Format Prefix Print Setup 11 17 List Setup Format Prefix Control Prefix 5EH gt Xd EA a ha p This option is used to set format prefix character Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from O to 9 or A to F Press the SELECT button to set the value into printer Press E MENU key to cancel the setting and return to the previous menu 3 1 1 2 12 Delimiter Char Print Setup 12 17 Control Prefix Delimiter Char Format Prefix lt gt 2CH gt IAEA AA MO Th 39 This option is used to set delimiter character
15. printer are light RHES Initialize the printer LCD panel is dark and LEDs are lit on but the label is feeding Ribbon and media is loaded incorrectly Dust or adhesive accumulation on the print head Print density is not set properly Poor Print Quality Printhead element is damaged Ribbon and media are incompatible The printhead pressure is not set properly The LCD panel harness connector is loose The LCD panel harness connector is plugged upside down forward Plug in the connect cable Cutter is not working The connector is loose f the label is moving to the right r side please move the label guide Label feeding is not stable skew The media guide does not touch to left when printing the edge of the media If the label is moving to the left side please move the label guide to right Label size is not specified Check if label size is setup properly correctly Sensor sensitivity is not set Calibrate the sensor by Auto Gap properly or Manual Gap options The media sensor is covered with Clear the GAP Black mark sensor dust by blower Skip labels when printing 74 Calibrate the sensor sensitivity again Set the correct label size and gap size Press MENU gt SELECT x3 gt DOWNIx6 gt SELECT to fine tune the parameter of Shift Y Option If using the software BarTender please set the vertical offset in the driver
16. printer firmware V7 0 and later version SYSTEM INFORMATION Model name Y ME ce ti F W version gt XXXXXX i FIRMWARE X XX HF CHECKSUM XXXXXXXX rinter S N S N XXXXXXXXXXX TSC configuration file TCF NO m DATE 1970 01 01 mi e TIME 00 04 18 y ICT RE NON RESET 110 m TPH Printed mileage meter RESET 110 m TPH Cutting counter NON RESET O CUT RESET O CUT Print speed inch sec E EE Print darkness WIDTH 4 00 INCH Label size inch T 4 00 INCH Gap distance inch GAP 0 00 INCH i dd intension INTENSION 5 P CODEPAGE 850 Code page COUNTRY 001 Country code UT d 7 SETTING ZPL setting information Ee Li Print darkness SPEED 4 IPS Print speed inch sec WIDTH 4 00 INCH Label size TILDE 7EH Control prefix CARET SEH Format prefix DELIMITER 2CH Delimiter prefix POWER UP NO MOTION Printer power up motion HEAD CLOSE NO MOTION Printer head close motion Note ZPL is emulating for Zebra language DATA BIT 65 RS232 serial port configuration PHYSICAL XXXX KBYTES i AVAILABLE XXXX KBYTES Numbers of download files A Total amp available memory space MESS Wh WWW LN Dump Text DOWNLOA D TIESTO DAT 5 5 CL S DOWNLO ADP TES TA DAT 5 CLS DOW NLOAD TE ES pa 5 CLS DO WNLOAD F TESTA DA Du ic DOWNLOAD TEST D AT 5 DLE DOWNLOA D F TEST l DAT 5 CLS ASCII Data H
17. 58 3 3 4 Holate GCUHGT o iia 58 SEM E QUA RYG WYL CG REN CRY WN UU OC Gen YO THO KT 60 3 2 Decenas 61 o cl EIFE STETIT 61 3 0 2 Mileage nO iem IL M MEE IM IS 61 4 Diagnostic Tool 62 4 1 Start Ine Diagnosti OO 62 4 2 Printer FUNCIONA 63 5 Setting Ethernet by Diagnostic Utility Option 68 5 1 Using USB interface to setup Ethernet interface 68 5 2 Using RS 232 interface to setup Ethernet interface 69 5 3 Using Ethernet interface to setup Ethernet interface 70 6 Troubleshooting 72 6 1 Common Prol MS nia 72 6 2 Mechanism Fine Adjustment to Avoid Ribbon Wrinkles 76 T MaiDtendlic8 sima d PRA See ot pret ee uti nece a Sabe ad cut dea 78 REVISE HISION s ce Repo a nibo a Ud ea RR etat d 79 vi 1 Introduction 1 1 Product Introduction Thank you very much for purchasing TSC bar code printer TSC ME240 series of industrial thermal label printers is designed to offer the right features at the best value in the industry The ME240 series features a small footprint and low profile design that fits where larger industrial printers do not lts quiet operation and fast label throughput is equally at home in the office or shop floor environment The printers all metal construction and di
18. 6656 KB Del All Files CARD 0 KB 3 2 3 Del All Files Use this menu to delete all files Press SELECT button to delete all files in the device Press MENU to cancel deleting files and go back to previous menu File Manager File List Avail Memory gt b ALL MEI 57 3 3 Diagnostics Print Config Dump Mode Rotate Cutter 3 3 1 Print Config This feature is used to print current printer configuration to the label On the configuration printout there is a print head test pattern which is useful for checking if there is any dot damage on the print head heater element Please refer to section 4 2 Diagnostics Self Test Printing bag Print Config Dump Mode E Rotate Cutter 3 3 2 Dump Mode Captures the data from the communications port and prints out the data received by printer In the dump mode all characters will be printed in 2 columns as following The left side characters are received from your system and right side data are the corresponding hexadecimal value of the characters It allows users or engineers to verify and debug the program Please refer to section 4 2 Diagnostics Printing b Dump Mode Pritn Config 1 1 Dump Mode Rotate cutter Note 1 Dump mode requires 4 wide paper width 2 Turn off on the power to resume printer for normal printing 3 Press FEED button to back to the previous menu 3 3 3 Rotate Cutte
19. M is 256KB The max numbers of file of FLASH is 256 files The max user addressable memory space of FLASH is 2560KB Use the supported capacity SD card Insert the SD card again The supported SD card spec and the approved SD card manufacturers please refer to section 2 2 3 Reload the supply Adjust the print density and print speed Run printer self test and check the print head test pattern if there is dot missing in the pattern Change proper ribbon or proper label media Adjust the printhead pressure adjustment knob If the left side printout is too light please adjust the left side pressure adjustment knob to the higher index higher pressure If the pressure adjustment knob has been adjust to index 5 and the poor print quality is still at the left side of the printout pressure adjustment knob to index 1 and use the Z axis adjustment knob to fine tune the pressure If the right side printout is too light please adjust the right side pressure adjustment knob to the higher index higher pressure If the pressure adjustment knob has been adjust to index 5 and the poor print quality is still at the right side of the printout pressure adjustment knob to index 1 and use the Z axis adjustment knob to fine tune the pressure The release lever does not latch the printhead properly LCD panel is dark but the LEDs The printer initialization is o and ON the
20. ME240 ME340 THERMAL TRANSFER DIRECT THERMAL BAR CODE PRINTER USER S MANUAL Copyright Information 2011 TSC Auto ID Technology Co Ltd The copyright in this manual the software and firmware in the printer described therein are owned by TSC Auto ID Technology Co Ltd All rights reserved CG Triumvirate is a trademark of Agfa Corporation CG Triumvirate Bold Condensed font is under license from the Monotype Corporation Windows is a registered trademark of Microsoft Corporation All other trademarks are the property of their respective owners Information in this document is subject to change without notice and does not represent a commitment on the part of TSC Auto ID Technology Co No part of this manual may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s personal use without the expressed written permission of TSC Auto ID Technology Co Agency Compliance and Approvals CE FE LISTED I T E E178707 CE CLASSA EN 55022 2006 A1 2007 EN 55024 1998 A1 2001 A2 2003 EN 61000 4 SERIES REQULATIONS FCC CFR Title 47 Part 15 Subpart B 2009 Section 15 107 and 15 109 ICES 003 Issue 4 2004 Class A This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesir
21. MENU button to return to the previous menu 54 3 1 4 2 2 Static IP Use this menu to set the printer s IP address subnet mask and gateway Ethernet Status d Ed Exit Press UP and DOWN O buttons to select the different options and press SELECT button to enter the option Press E MENU key to cancel the setting and return to the previous menu IP Address Subnet Mask Gateway 000 000 000 000 000 000 000 000 000 000 000 000 Press DOWN button to move the cursor from left to right digits and press the UP button to scroll the value from 0 to 9 Press SELECT button to next setting Static IP Press the SELECT button printer will restart to reset the Ethernet module setting Press E MENU key to cancel the setting 55 3 2 File Manager This feature is used to check the printer available memory and file list File Manager File List Avail Memory Del All Files I I DRAM DRAM I I FLASH FLASH I I CARD CARD I I 3 2 1 File List Use this menu to show delete and run BAS the files saved in the printer DRAM Flash Card memory To show the files File Manager FLASH File List gt DEMO TTF DEMO BAS FLASH File List DEMO TTF 406 Byte S gt bn ef NS DOWN Delete SELECT Run 56 3 2 2 Avail Memory Use this menu to show available memory space File Manager Avail Memory File List DRAM 256 KB gt AVI Memory FALSH
22. OWN E kes Fumo 1 Enter the menu 2 Exit from a menu or cancel a setting and return to the previous menu 12 2 3 2 LED Indicators Printer is ready ON LINE Pause Blinking i Downloading data into printer Off Printer is ready ERROR On Carriage open Cutter error or Clearing data Blinking No paper Paper jam or No ribbon 2 4 Setting up the Printer 1 Place the printer on a flat secure surface 2 Make sure the power switch is off 3 Connect the printer to the computer with the provided USB cable 4 Plug the power cord into the AC power cord socket at the rear of the printer and then plug the power cord into a properly grounded power outlet Note Please switch OFF printer power switch prior to plug in the power cord to printer power jack 13 2 5 Installation of Ribbon 2 5 1 Loading the Ribbon 1 Open the printer right side cover Install the ribbon and paper core onto the ribbon supply spindle and ribbon rewind spindle Push the paper core and ribbon roll to the end of the spindle 3 Push the print head release lever to open the print head mechanism 14 Thread the ribbon leader through the slot between ribbon sensor and ribbon guide bar until ribbon passes through the print head and place the ribbon leader onto the ribbon rewind spindle Ribbon leader Ribbon sensor Ribbon guide bar 5 Stick the ribbon leader onto the paper core Keep the ribbon fl
23. USB interface or parallel port The serial port cable pin configuration is not pin to pin connected The space of FLASH DRAM is full SD card is damaged SD card doesn t insert correctly Use the non approved SD card manufacturer 73 Re connect cable to interface If using serial cable Please replace the cable with pin to pin connected Check the baud rate setting The default baud rate setting of printer is 9600 n 8 1 If using the Ethernet cable Check if the Ethernet RJ 45 connector green LED is lit on Check if the Ethernet RJ 45 connector amber LED is blinking Check if the printer gets the IP address when using DHCP mode Check if the IP address is correct when using the static IP address Wait a few seconds let the printer get the communication with the server then check the IP address setting again Chang a new cable Ribbon and media are not compatible Verify the ribbon inked side Reload the ribbon again Clean the printhead The print density setting is incorrect Printhead s harness connector is not well connected with printheat Turn off the printer and plug the connector again Check your program if there is a command PRINT at the end of the file and there must have CRLF at the end of each command line Delete unused files in the FLASH DRAM The max numbers of DRAM is 256 files The max user addressable memory space of DRA
24. Up to 4 ips inches per second eee Max print width 104 mm 4 09 Max print length 2 286 mm 907 1 016 mm 40 1 5 Ribbon Specifications Ribbon Specifications Ribbon outside diameter Max 81 3 mm Ribbon length 450 meter Ribbon core inside diameter 1 inch 25 4 mm Ribbon width Max 110 mm Min 40 mm Ribbon wound type Outside wound 1 6 Media Specifications Media Specifications Label roll capacity Media alignment Media type Media wound type Media width label liner Media thickness label liner Media core diameter Label length Label length peeler mode Label length cutter mode Gap height Black mark height Black mark width 203 dpi models 300 dpi models 203 2 mm 8 OD Edge alignment Continuous die cut black mark fan fold notch Printing face outside wound Max 118 mm 4 6 Min 25 4 mm 1 0 Max 0 28 mm 11 mil Min 0 06 mm 2 36 mil 25 4 mm 76 2 mm 1 3 5 2 286 mm 0 2 90 5 1 016 mm 0 2 40 Max 152 4 mm 6 Min 25 4 mm 1 Max 2 286 mm 90 Max 1 016 mm 40 Min 25 4 mm 1 Min 2 mm Min 2 mm Min 8 mm 0 31 2 Operations Overview 2 1 Unpacking and Inspection This printer has been specially packaged to withstand damage during shipping Please carefully inspect the packaging and printer upon receiving the bar code printer Please retain the packaging materials in case you need to reship the printer Unpacking th
25. at and without wrinkle Rotate the ribbon rewind spindle until the ribbon leader is thoroughly firmly encompassed by the black section of the ribbon 15 7 Close the print head mechanism Make sure the latches are engaged securely Loading path for ribbon Ribbon Ribbon supply spindle Ribbon rewind spindle Ribbon guide bar Ribbon sensor Note Please refer to videos on TSC YouTube or driver CD 16 2 6 Installation of Media 2 6 1 Loading the Roll Label 1 Open the printer right side cover 2 Push the print head release lever to open the print head mechanism 3 Move the label roll guard horizontally to the end of label spindle then flip down the label roll guard 17 4 Place the roll of media on the label supply spindle Flip up the label roll guard Note When insert the 3 inch core adapter to the spindle please making sure the arrow direction is as following fig When using 1 inch core media please remove the 3 inch core adapters from the label supply spindle 3 inch media core 1 inch media core 5 Pull label roll leading edge forward through the media guide bar media sensor and place the label leading edge onto the platen roller Media supply spindle Media sensor Media guide bar 18 Adjust the label guide to fit the width of the label Make sure the media sensor triangle indicator is on the paper feed path that can sense the gap or black
26. cancel the setting and return to the previous menu 3 1 3 2 Parity Serial Comm 2 5 Baud Rate gt E Data Bits This option is used to set the RS 232 parity The default setting is None Press UP and DOWN O buttons to select the different parity and press SELECT button to set the value into printer When you enter this list the parity in the right side of gt is the printer current setting Press MENU key to cancel the setting and return to the previous menu 3 1 3 3 Data Bits Serial Comm Baud Rate Parity gt PERT UE RN E This option is used to set the RS 232 Data Bits The default setting is 8 data bits Press UP O and DOWN O buttons to select the different Data Bits and press SELECT button to set the value into printer When you enter this list the Data Bits in the right side of gt icon is the printer current setting Press E MENU key to cancel the setting and return to the previous menu 51 3 1 3 4 Stop Bit s Serial Comm 4 5 Stop Bit s 1 3 EN Parity Data Bits 2 gt Elo an ES Exit This option is used to set the RS 232 Stop Bits The default setting is 1 stop bit Press UP and DOWN buttons to select the different Stop Bits and press SELECT button to set the value into printer When you enter this list the option in the right side of gt icon is the printer current setting Press E MENU key to cancel the setting and return to the pre
27. chapter 4 Press the FEED buiton to test Note Please calibrate the gap black mark sensor when changing media 24 2 Print Head Pressure Adjustment Knob There are two conditions that will need to adjust the print head pressure 1 Print with thick media If the media thickness is larger than 0 19 mm the larger pressure is reguired to get good guality printout Print with narrow media If the media width is less than 4 inch wide the print head pressure will need to be adjusted to avoid ribbon wrinkle There are 5 levels of pressure for adjustment Level 1 is the minimum pressure and level 5 is the maximum pressure For example if the label width is 4 inch adjust both print head pressure adjustment knobs to the same level If the label is less than 2 inch wide increase the left side print head pressure by rotating the adjustment knob clockwise and decrease the right side pressure by rotating the adjustment Knob counter clockwise to level 1 25 3 LCD Panel Menu Function Option Main Menu Overview I I I I German Italian French Russian Polish Spanish Exit N o 3 1 Setup Menu Overview Stop E y 27 3 1 1 1 Printer Setup TSPL2 TSPL2 y y 9 J Nene 000 po00 004f000 00d 000 999 000 999 USA MTH 008 GER 008 FR 031 DAN 032 T 033 as o gt EE CD O CD A SWE SWI 437 850 o CD co CD
28. cifications 4 1 6 Media Specifications 5 2 Operations Overview 6 2 1 Unpacking and Inspection ee 6 2 2 Printer QVOTVIOW crisp paa prata arie 7 2 2 1 FYODLU VIEW e ei 7 2 2 2 NENOF VIEW E 8 22 3 SA O do a 9 2 3 OperatorConllols aa iii 11 2 3 1 Front Panel amp Keys rn ea a 11 2 3 2 LED IndicatorS iio CEE E ted ea redeas 13 2 4 Settimo up the RE 13 2 5 Installation Or RIDDOD sein dd Dana eo ian rood aa ini 14 2 5 Loading the RIDDON 0 tip di 14 2 0 Installation OF Medid ei lea 17 2 6 1 Loading the Roll Label 4 17 2 6 2 Loading the Fan fold Label 4 21 2 6 3 Loading the Media in Peel off Mode Option 22 2 6 4 Loading the Media in Cutter Mode Option 24 2 7 Print Head Pressure Adjustment Knob 25 3 LCD Panel Menu Function Option 26 3 1 Setup Menu OVervieW uilia a 27 3 1 1 Printer Set p TSPLE2 usina 28 3 1 1 2 Printer Setupi ZPL2 c iii 35 3 1 2 DENSON eaan O 41 3 1 3 Serial Comm le 50 SA AECE ioc th oet E Et E t t ti RIDE 53 3 2 Fle Manag ee 56 32 TRIE I eee iaia 56 3 2 2 Avall Memory ol Leal 57 3 2 3 DelAll Files E 57 4 Diagnos O Ss EET TTD 58 33 IPrintConfigi eee GOL 58 3 3 2 DUMD MOQ lia
29. e cast aluminum print mechanism engine is durable enough to withstand the toughest production environments The moveable sensor design can accept wide range of label media All of the most frequently used bar code formats are included Fonts and bar codes can be printed in any one of the four directions This printer is built in the high quality high performance MONOTYPE IMAGING True Type font engine and one CG Triumvirate Bold Condensed smooth font With flexible firmware design user can also download the True Type Font from PC into printer memory for printing labels Besides the scalable font it also provides a choice of five different sizes of alohanumeric bitmap font OCR A and OCR B fonts By integrating rich features it is the most cost effective and high performance printer in its class To print label formats please refer to the instructions provided with your labeling software if you need to write the custom programs please refer to the TSPL TSPL2 programming manual that can be found in the accessories CD ROM or on TSC website at http www tscprinters com e Applications o Compliance labeling for shipping and receiving o Pallet labeling o Inventory control labeling o Drum labeling o Warning labels o Custom signage o Brand marketing featuring graphics logos and texts o Multiple up labels two or three labels across 1 2 Product Features 1 2 1 Printer standard features The printer offers the following standard features
30. e printer the following items are included in the carton One printer unit One Windows labeling software Windows driver CD disk One quick installation guide One power cord One USB interface cable One ribbon take up paper core If any parts are missing please contact the Customer Service Department of your purchased reseller or distributor 2 2 Printer Overview 2 2 1 Front View o O N O O A O N LED indicators Pause key Feed key Paper exit chute Lower front cover Media viewer Printer right side cover opener LCD Option Keys for LCD module Option 2 2 2 Interior view 6 7 2 8 3 4 9 5 10 1 Ribbon rewind spindle Ribbon supply spindle Print head pressure adjustment knob Ribbon end sensor Print head release lever 2 3 4 5 6 Label roll guard 7 8 9 11 3 core adapter Label supply spindle Ribbon guide bar 12 10 Media guide bar 11 Print head 12 Platen roller 13 Media sensor 14 Label guide 13 14 2 2 3 Rear View 5 1 6 2 7 3 4 8 9 1 Internal Ethernet interface Option 2 Fan fold paper entrance chute 3 RS 232C interface Max 115 200 bps 4 USB interface USB 2 0 Full speed mode 5 SD card slot 6 Centronics interface Option 7 USB host Option 8 Power switch 9 Power jack socket Note The interface picture here is for reference only Please refer to the product specification for the int
31. ed operation AS NZS CISPR 22 2009 CLASS A GB4953 2001 GB9254 2008 CLASS A GB17625 1 2003 UNA UL 60950 1 2 Edition CSA C22 2 No 60950 1 07 2 Edition CAUTION 1 HAZARDOUS MOVING PARTS IN CUTTER MODULE KEEP FINGER AND OTHER BODY PARTS AWAY 2 THE MAIN BOARD INCLUDES REAL TIME CLOCK FEATURE HAS LITHIUM BATTERY CR2032 INSTALLED RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE 3 DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER INSTRUCTIONS ATTENTION 1 PIECES DANGEREUSES EN MOUVEMENT DANS LE MODULE DE COUPAGE GARDER VOS DOIGTS ET AUTRES PARTIES DU CORPS A L CART DE CES ZONES 2 LE CIRCUIT PRINCIPAL CONTIENT UNE HORLOGE EN TEMPS REEL AVEC UNE BATTERIE AU LITHIUM DE TYPE CR2032 RISQUE D EXPLOSION SI LA PILE EST REMPLACEE PAR UNE PILE D UN AUTRE TYPE 3 SUIVRE LES INSTRUCTIONS DU FABRICANT POUR LA MISE AU REBUT DES PILES on EN 60950 1 A1 2010 C E IEC 60950 1 A1 2009 IEC 60950 1 2005 2 Edition Contents Eee 1 IilPIOGUCEINITOGUGHO sic mE 1 1 2 Product FeatUl S units 2 1 2 1 Printer standard features 4 2 1 2 2 Printer optional features 3 1 9 General opecllicatlOn Sei licei 4 1 4 Print Specifications diia oes eiar Ro a ee Rea e a 4 1 5 Ribbon Spe
32. erfaces availability Recommended SD card specification SD card spec SD card capacity Approved SD card manufacturer V1 0 V1 1 128 MB SanDisk Transcend V1 0 V1 1 256 MB SanDisk Transcend Panasonic V1 0 V1 1 512 MB SanDisk Transcend Panasonic V1 0 V1 1 1 GB SanDisk Transcend Panasonic V2 0 SDHC CLASS 4 4GB V2 0 SDHC CLASS 6 4 GB SanDisk Transcend Panasonic V1 0 V1 1 microSD 128 MB Transcend Panasonic V1 0 V1 1 microSD 256 MB Transcend Panasonic V1 0 V1 1 microSD 512 MB Panasonic V1 0 V1 1 microSD 1 GB Transcend Panasonic V2 0 SDHC CLASS 4 microSD 4 GB Panasonic V2 0 SDHC CLASS 6 microSD 4 GB Transcend V1 0 V1 1 miniSD 128 MB Transcend Panasonic V1 0 V1 1 miniSD 256 MB Transcend Panasonic V1 0 V1 1 miniSD 512 MB Transcend Panasonic V1 0 V1 1 miniSD 1 GB Transcend Panasonic V2 0 SDHC CLASS 4 miniSD 4 GB Transcend V2 0 SDHC CLASS 6 miniSD 4 GB The DOS FAT file system is supported for the SD card Folders files stored in the SD card should be in the 8 3 filename format The miniSD microSD card adapter is required for SD card reader 10 2 3 Operator Controls 2 3 1 Front Panel amp Keys Standard POWER LED indicators ON LINE Feed key Pause key ERROR Advance one label Feed key Pause Resume the printing process Pause key 11 LED indicators D POWER T ON LINE amp ERROR LCD display ModelName VX XX ES MENU Front panel keys 60 PAUSE D
33. et the value from to or O to 9 Press the SELECT button to set the value into printer Press E MENU key to cancel the setting and return to the previous menu The default value is 000 Note If printing from enclosed software driver the Use current printer settings option is enabled software driver will not send out the SHIFT command to overwrite the settings set from the front panel 3 1 1 1 7 Reference X amp Reference Y 31 Print Setup 9 12 Shift Y Reference Y Reference X 000 gt EST TI This option is used to set the origin of printer coordinate system horizontally and vertically Press the DOWN O button to move the cursor from left digit to right digit and press the UP button to set the value from 0 to 9 Press the SELECT button to set the value into printer Press E MENU key to cancel the setting and return to the previous menu The default value is 000 Note If printing from enclosed software driver the software driver will send out the REFERENCE command which will overwrite the setting set from the front panel 3 1 1 1 8 Code Page Print Setup 10 12 Reference X Reference Y gt ele COS Use this option to set the code page of international character set For more information about code page please to refer the programming manual When enter the code page list the code page in the right side of gt icon is the printer current setting Press
34. exdecimal data related to left column of ASCII data Note 1 Dump mode requires 4 wide paper width 2 Turn off on the power to resume printer for normal printing For more information about Diagnostic Tool please refer to the diagnostic utility quick start guide in the CD disk Utilities directory 67 5 Setting Ethernet by Diagnostic Utility Option The Diagnostic Utility is enclosed in the CD disk Utilities directory Users can use Diagnostic Tool to setup the Ethernet by RS 232 USB and Ethernet interfaces The following contents will instruct users how to configure the Ethernet by these three interfaces 5 1 Using USB interface to setup Ethernet interface 1 Connect the USB cable between the computer and the printer 2 Turn on the printer power 3 Start the Diagnostic Utility by double clicking on the icon Note This utility works with printer firmware V6 00 and later versions 4 The Diagnostic Utility default interface setting is USB interface If USB interface is connected with printer no other settings need to be changed in the interface field Interface USB ETHERNET 5 Click on the Ethernet Setup button from Printer Function group in Printer Configuration tab to setup the IP address subnet mask and gateway for the on board Ethernet Printer Function Calibrate Sensor Static IP Factory Default Printer Name AT Configuration Page Set Printer Name Set IP
35. ferent print mode and press SELECT button to enable the setting Press E MENU key to cancel the setting and return to the previous menu 40 Feed Printer will advance one label a Printer will calibration the sensor levels determine length and Calibration feed label Length Printer determine length and feed label No Motion Printer will not move media 3 1 1 2 15 Label Top Print Setup 15 17 Media Power Up Label Top Head Close 000 gt MC WU o This option is used to adjust print position vertically on the label Press the DOWN 9 button to move the cursor from left digit to right digit and press the UP button to set the value from to or O to 1 2 Press the SELECT button to set the value into printer Press E MENU key to cancel the setting and return to the previous menu The default value is 000 and range is 120 to 120 dots 3 1 1 2 16 Left Position Print Setup 16 17 Head Close Left Position Label Top 0000 gt IFA Pos1LtLon This option is used to adjust print position horizontally on the label Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from to or 0 to 9 Press the SELECT button to set the value into printer Press E MENU key to cancel the setting and return to the previous menu The default value is 0000 and range is 9999 to 9999 dots 3 1 2 Sensor Cal
36. h adjustment knob setting 1 level per each adjustment then print the label again to check if adjustment then print the label again to check if wrinkle is gone wrinkle is gone 2 If the right side print head adjustment knob 2 If the left side print head adjustment knob level setting has been set to index 1 the lowest has been set to index 1 the lowest index pressure index please increase the left side please increase the right side print head print head pressure pressure If the wrinkle can t be avoided please contact 3 If the wrinkle can t be avoided please contact the Customer Service Department of your the Customer Service Department of your purchased reseller or distributor for service purchased reseller or distributor for service 77 7 Maintenance This session presents the clean tools and methods to maintain your printer 1 Please use one of following material to clean the printer Cotton swab Lint free cloth Vacuum Blower brush O O O m 100 ethanol 2 The cleaning process is described as following 1 Always turn off the printer before Clean the print head when changing a new cleaning the print head 2 Allow the print head to cool for a minimum of one minute 3 Use a cotton swab and 100 ethanol to clean the print head surface Print Head Print Head Print Head Element A EES _AA Y i Element Head Cleaner Pen 1 Turn the power off Clean the platen roller when changing a Platen R
37. ibration 41 3 1 2 1 Status This function is available to check the printer s sensor status When enter the Status option you will see following message Paper Len Gap Size Intensity Ref Level 3 1 2 2 Calibration This option is used to set the media sensor type and calibrate the selected sensor We recommend to calibrate the sensor before printing when changing the media Calibration Gap Mode Bline Mode Cont Mode I I I I I Pre Printed Pre Printed y y 42 A Gap Mode Gap Mode 1 4 gt EEE gt eE Bline Mode Manual Cont Mode Pre Printed Press the UP and DOWN O buttons to scroll the cursor to the media type and press the SELECT button to enter the sensor calibration mode Note If printing from enclosed software driver the software driver will send out the GAP or BLINE command which will overwrite the sensor type setting set from the front panel A 1 Automatic When enter the Automatic option you will see following message and printer will feed 2 to 3 gap labels to calibrate the sensor sensitivity automatically When calibration is completed the LCD screen will return to the previous menu A 2 Manual In case Automatic sensor calibration cannot apply to the media please use Manual function to calibrate the gap sensor manually Gap Mode Automatic Pre Printed When enter Manual option you will see following message Please complete
38. ings status change a printer s settings download graphics fonts and firmware create a printer bitmap font and send additional commands to a printer With the aid of this powerful tool you can review printer status and settings in an instant which makes it much easier to troubleshoot problems and other issues 4 1 Start the Diagnostic Tool ER mwy IE 00 BENE Ld 1 Double click on the Diagnostic tool icon to start the software 2 There are four features Printer Configuration File Manager Bitmap Font Manager Command Tool included in the Diagnostic utility amp nisse Muyl About Language English LA Printer Configuration File Manager Bitmap Font Manager Command Tool Features tab Interface Pier Eunctian Printer Configuration Calibrate Sensor Printer Information Unit Version Check Sum t inch Ethernet Setup Milage Km Serial NO mm P a ATC Setu Printer functions Jes Print Test Page Reset Printer Speed Ribbon Factory Default Density Code Page Dump Test Paper width Country Cade ignore AUTO B S Paper Height Head up Sensor Configuration Page Media Sensor Reprint After Error Printer setup Gap Gap Inter Gap Offset Bline Inten Post Print Action Continuous Inten ead Open 3 Head Opern Cut Piece Baud Hate Faper Jam Reference Data Bits Printer Status Out
39. llowing message Please complete there steps 1 Press the DOWN button to move the cursor from left digit to right digit Paper Len and press the UP button to set the value from 0 to 9 and the dot mm inch Press the SELECT button to set the paper length into the printer Press the DOWN button to move the cursor from left digit to right digit Gap Siz and press the UP button to set the value from 0 to 9 and the dot mm inch Press the SELECT button to set the gap size into the printer 3 Then printer will feed labels to Gap Mode calibrate the sensor sensitivity automatically When calibration is completed the LCD screen will return to the previous menu 00812 dot 0024 dot Pre Printed 45 B Bline Mode Calibration Bline Mode 1 4 gt EEN Gap Mode gt IAEA TI Mode Manual Cont Mode Pre Printed Press the UP and DOWN buttons to scroll the cursor to the sensor type Press the SELECT button to enter the black mark sensor calibration mode B 1 Automatic When enter the Automatic option you will see following message and printer will feed the black mark label to calibrate the sensor sensitivity automatically When calibration process is completed the LCD screen will return to the previous menu B 2 Manual In case Automatic sensor calibration cannot apply to the media please use Manual function to calibrate the bline sensor
40. ness Tear Off Print Speed 000 gt HT Me dd This option is used to fine tune media stop location Press the DOWN button to move the t 3 cursor from left digit to right digit and press the UP button to set the value from to or O to 9 Press the SELECT button to set the value into printer Press E MENU key to cancel the setting and return to the previous menu The default value is 000 Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 2 4 Print Mode Tear Off Peel Off Cutter Print Setup 4 17 Print Mode Print Speed gt HS Sd Tear Off Peel Off gt Erdem home eel Cutter This option is used to set the print mode Printer default setting is Tear Off When enter this list the print mode in the right side of gt icon is the printer current setting Press UP and DOWN 9 to select the different print mode and press SELECT button to enable the setting Press E MENU key to cancel the setting and return to the previous menu Next label top of form is aligned to the print head burn line Tear Off location Peel Off Enable the label peel off mode cutter nao the label cutter mode Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 2 5 Print Width Print Setu
41. ng 0 12 3 0 mm Reference point upper left corner 0 0 o K O IL Gap sensor 3 Will be reset Need to re calibrate the gap sensor 63 sensitivity Bline sensor 2 Will be reset Need to re calibrate the gap sensor sensitivity IP address DHCP Configuration Page Self test printout PRINTER INFO XXXXX Version X xx EZ SERIAL NO XXXXXXXXXX MILAGE m 25 CHECKSUM 07B575A3 SERIAL PORT 9600 N 8 1 CODE PAGE 850 COUNTRY CODE 001 SPEED 3 INCH DENSITY 8 0 SIZE 4 00 2 90 BLINE 0 12 0 00 TRANSPARENCE 2 HOST NAME PS 600002 MAC ADDRESS 00 1B 82 60 00 02 DHCP ENABLED YES IP ADDRESS 0 0 0 0 SUBNET MASK 0 0 0 0 DEFAULT GATEWAY 0 0 0 0 3 e fe he e fe e e e he e e e e eee eee ox e A x A Xx X X FILE LIST DRAM FILE 0 FILE S Printer model name amp Main board firmware version Printer serial number Printed mileage Main board firmware checksum Serial port setting Code page Country code Print speed Print darkness Label size width height Black mark or gap size vertical gap offset Sensor sensitivity Ethernet settings information option FLASH FILE FILE S File management information PHYSICAL DRAM XXXX KBYTES AVAILABLE DRAM XXX KBYTES FREE PHYSICAL FLASH XXXX KBYTES AVAILABLE FLASH XXXX KBYTES FREE END OF FILE LIST s e ehe ee fe he e e fh e e RIKER ee he he REAR EAR RR IK Print head test pattern 64 Self test printout with
42. o exit the Ethernet interface setup and go back to Diagnostic Tool main screen Factory Default button This function will reset the IP subnet mask gateway parameters obtained by DHCP and reset the printer name Web setup button Except to use the Diagnostic Utility to setup the printer you can also explore and configure the printer settings and status or update the firmware with the IE or Firefox web browser This feature provides a user friendly setup interface and the capability to manage the printer remotely over a network 71 6 Troubleshooting 6 1 Common Problems The following guide lists the most common problems that may be encountered when operating this bar code printer If the printer still does not function after all suggested solutions have been invoked please contact the Customer Service Department of your purchased reseller or distributor for assistance Possible Cause Recovery Procedure Power indicator does not The power cord is not properly ee power cord in printer and illuminate connected Switch the printer on The printer status from DiagTool shows Head Open The printer carriage is open Please close the print carriage The LCD shows Carriage Open The printer status from DiagTool shows Ribbon End Err Or Running out of ribbon side a nen ie roll pi The ribbon is installed incorrectly Please refer to the steps on se section 2 5 to reinstall the ribbon
43. of Paper Ribbon End Err Direction Parity Ribbon Encoder Err Offset Stop Bit s o Shift X Shift Printhing Other Error Get Status COMI 9600 11 5 1 RTs 301 1 5 13 FF 02 47 34 62 4 2 Printer Function 1 Select the PC interface connected with bar code printer 2 Click the Printer Function button to setup 3 The detail functions in the Printer Function Group are listed as below Function Description Printer Function Calibrate the sensor specified in the Printer Setup Calibrate Sensor Calibrate Sensor group media sensor field Setup the IP address subnet mask gateway for _ Ethemet Setup Ethernet Setup the on board Ethernet __RTCSetup RTC Setup Synchronize printer Real Time Clock with PC _ Pint Test Page Print Test Page Print a test page Reset Print _ Preset Pinter Reset Printer Reboot printer sehen Lejau Factory Default Initialize the printer and restore the settings to Dump Text y factory default Ignore AUTO BAS Dump Text To activate the printer dump mode Configuration Page Ignore AUTO BAS Ignore the downloaded AUTO BAS program Password Setup Configuration Page Print printer configuration Password Setup Set the password to protect the settings The factory default settings are listed as below Speed ME240 5 IPS 127 mm sec ME340 3 IPS 76 2 mm sec Density Label width 4 00 101 6 mm Label height 4 00 101 6 mm Gap setti
44. oller 2 Rotate the platen roller and wipe it new label roll thoroughly with 100 ethanol and a cotton swab or lint free cloth Use the lint free cloth with 100 As needed interior Brush or vacuum As needed e Do not touch printer head by hand If you touch it careless please use ethanol to clean it e Please use 100 Ethenol DO NOT use medical alcohol which may damage the printer head e Regularly clean the print head and supply sensors once change a new ribbon to keep printer performance and extend printer life 78 Revise History Content Modify section 1 2 2 cutter spec Modify section 4 2 V7 0 F W self test Add TSC YouTube web address 79 TSC TSC Auto ID Technology Co Ltd Corporate Headquarters 9F No 95 Minquan Rd Xindian Dist New Taipei City 23141 Taiwan R O C TEL 886 2 2218 6789 FAX 886 2 2218 5678 Web site www tscprinters com E mail printer_sales tscprinters com tech_support tscprinters com 80 Li Ze Plant No 35 Sec 2 Ligong 1st Rd Wujie Township Yilan County 26841 Taiwan R O C TEL 886 3 990 6677 FAX 886 3 990 5577
45. ous menu Note If printing from enclosed software driver the Use current printer settings option is not been used software driver will send out the DENSITY command which will overwrite the setting set from the front panel 3 1 1 1 3 Direction Print Setup 3 12 Speed Direction Density 0 gt IB TARO el The direction setting value is either 1 or 0 Use this option to setup the printout direction Printer default printout direction is DIRECTION O Press UP key to set the direction as 1 and DOWN to set it as 0 and SELECT key to enable the setting Press EH MENU key to cancel the setting and return to the previous menu The following 2 figures are the printouts of DIRECTION 0 and 1 for your reference DIRECTION 0 DIRECTION 1 y 7 if p gt PARRA PIP Note If printing from enclosed software driver the software driver will send out the DIRECTION 0 command which will overwrite the setting set from the front panel 3 1 1 1 4 Print Mode None Batch Mode Peeler Mode Cutter Mode Cutter Batch Print Setup 4 12 Print Mode Density P EBatch Mode Direction Peeler Mode gt Lidia oe Cutter Mode This option is used to set the print mode Printer default setting is Batch Mode When enter this list the print mode in the right side of gt icon is the printer current setting Press UP O and DOWN O to select the different print mode and press SELECT button to enable the setting Press E MENU key to
46. p ZPL2 Printer Setup ZPL2 Dark Print Tear Print Print List List List List Control Format Media Head Label Left Exit ness Speed T A Fonts Images Formats Setup Power Te sona pe po Calibratio n 35 3 1 1 2 1 Darkness Print Setup 1 17 gt PE Dankness Print Speed 16 Tear off Use this option to setup printing darkness The available setting is from 0 to 30 and the step is 1 Printer default density is 16 You may need to adjust your density based on selected media Press UP and DOWN to increase decrease the printing darkness Press SELECT key to enable the setting Press E MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 2 2 Print Speed Print Setup 2 17 Darkness Print Speed gt Print Speed 6 Tear Off Use this option to setup print speed The each increment decrement is 1 ips Press UP key to raise the print speed and press DOWN key to decrease print speed Press SELECT key to set it into printer Press E MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 3 1 1 2 3 Tear Off Print Setup 3 17 Dark
47. p 5 17 Tear Off Print Width Print Mode 812 dot gt Print Width This option is used to set print width Press the DOWN button to move the cursor from left digit to right digit and press the UP button to set the value from 0 to 9 or dot to mm Press the SELECT button to set the value into printer Press E MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel 37 3 1 1 2 6 List Fonts Print Setup 6 17 Self Test gt BPRS ee Koy eho List Images List Formats This feature is used to print current printer available fonts list to the label The fonts stored in the printer s DRAM Flash or optional memory card Press SELECT button to print the list 3 1 1 2 7 List Images Print Setup 7 17 Self Test ET List Formats List Setup This feature is used to print current printer available images list to the label The images stored in the printers DRAM Flash or optional memory card Press SELECT button to print the list 3 1 1 2 8 List Formats Print Setup 8 17 Self Test gt IAEA OrmatSs List Setup Control Prefix This feature is used to print current printer available formats list to the label The formats stored in the printer s DRAM Flash
48. r 58 In case paper is jammed in the cutter this feature can rotate the cutter blade forward or reverse direction which is helpful to remove the jammed paper easily from the cutter Diagnostics UP Fwd Print Config DOWN Rev Dump Mode pagROtate Cutter MENU Exit 59 3 4 Language This option is used to setup the language on LCD display Press UP and DOWN buttons to scroll the curser to desire language and press SELECT button to select this option Press E MENU key to cancel the setting and return to the previous menu The default language setting is English 60 3 5 Service Service Initialization Mileage Info This feature is used to restore printer settings to defaults and display printer mileage information 3 5 1 Initialization Service Initialization Initializing gt PARAR Ro Mileage Info SELECT YES Exit MENU NO The printer settings are restored to defaults once printer is initialized Please refer to section 4 2 for default settings Note When printer initialization is done please calibrate the gap or black mark sensor before printing 3 5 2 Mileage Info Use this option to check the printed mileage displayed in meter Service Mileage m Initialization xxxx Exit xxxxx 61 4 Diagnostic Tool TSC s Diagnostic Utility is an integrated tool incorporating features that enable you to explore a printer s sett
49. sor sensitivity automatically When calibration process is completed the LCD screen will return to the previous menu Cont Mode Automatic C 2 Manual In case Automatic sensor calibration cannot apply to the media please use Manual function to calibrate the sensor manually Cont Mode Automatic When enter Manual option you will see following message Please complete there steps 1 Remove the continuous label Press the SELECT button to set the value into the printer Intensity Ref Level 2 Then put the continuous label under the media sensor Press the Scan Paper SELECT button to set the value into the printer Cont Mode Intensity Ref Level 49 3 The sensor calibration is complete Press the SELECT button the LCD screen will return to the previous menu Intensity Ref Level 3 1 3 Serial Comm Serial Comm 38400 bps lt no 5 600 bps 115200 bps Exit 50 3 1 3 1 Baud Rate Serial Comm 1 5 paBaud Rate Baud Rate 4 9 gt ELJUUM ec oy Parity 19200 bps Data Bits 38400 bps This option is used to set the RS 232 baud rate The default setting is 9600 bps Press UP and DOWN buttons to select the different baud rate and press SELECT button to set the value into printer When you enter this list the baud rate value in the right side of gt icon is the current setting in the printer Press E MENU key to
50. the UP and DOWN to select the code page and press the SELECT button to enable the setting Press MENU key to cancel the setting and return to the previous menu Note If printing from enclosed software driver the software driver will send out the command which will overwrite the setting set from the front panel it am Y International International British German Multilingual Slavic A am 32 Canadian French C 437 850 852 860 863 865 Nordic EN AN EN NN eso ese ws ess SWE Swedish swm Swiss Windows Code Page SBCS Windows Code Page DBCS Sa Traditional Chinese Big5 1250 Central Europe 936 Simplified Chinese GBK O sm ome wes Hebrew EN NENNEN EU Be O Vemm ISO Code Page ISO Code Page oon 8859 5 Cyrillic 4 3 1 1 1 9 Country Print Setup 11 12 Reference Y Code Page ECountry Use this option to set the country code for the LCD display Press the UP and DOWN to select the country code and press the SELECT button to set the value into t 3 printer When enter this list the country code in the right side of gt icon is the printer 33 current setting Press MENU key to cancel the setting and return to the previous menu Spanish United 002 Canadian French 036 Hungarian 045 Danish 061 English International Spanish Latin America ESC 046 9 34 3 1 1 2 Printer Setu
51. those steps 1 Press the DOWN O button to move the cursor from left digit to right digit Paper Len and press the UP O button to set the value from 0 to 9 and the dot mm inch Press the SELECT button to set the paper length into the printer 00812 dot 43 2 Press the DOWN O button to move the cursor from left digit to right digit Gap Size and press the UP button to set the value from 0 to 9 and the dot mm inch Press the SELECT button to set the gap size into the printer 3 Open the print head mechanism put the label backing liner under the Scan Backing media sensor Press the SELECT button to set the value into the printer 0024 dot Gap Mode Intensity Ref Level Media sensor location Label backing liner 4 Then Put the label with liner under the media sensor Press the SELECT Scan Paper button to set the value into the printer Gap Mode Intensity Ref Level Media sensor location Label with liner 5 The gap sensor calibration is complete Press the SELECT button the LCD screen will return to the previous menu Intensity Ref Level A 3 Pre Printed This function will need to set the paper length and gap size before auto calibrate the sensor sensitivity It can get the sensor sensitivity more accurately for pre printed media 44 Gap Mode Manual gt bi2 4 goben Tol When enter Pre Printed option you will see fo
52. tional features The printer offers the following optional features User Dealer Factory Product option feature options options options LCD display graphic type 128x64 pixel O with back light for basic model onl Internal Ethernet print server 10 100 Mbps O interface USB host Support PC keyboard and bar O code scanner Centronics interface a O Peol off module o Cutter module Paper thickness 0 06 0 19mm 500 000 cuts 0 20 0 25mm 200 000 cuts Note Except for the linerless cutter all regular heavy duty care label cutters DO NOT cut on media with glue Bluetooth module RS 232C interface row a 4 KP 200 Plus keyboard display unit Si e KU 007 Plus programmable smart Keyboard display unit HCS 200 long rang CCD scanner o 1 3 General Specifications General Specifications Physical dimensions 286 mm W x 259 mm H x 434 mm D Weight 11 kg Electrical Internal switching power supply Input AC 100 240V Output DC 24V 3 3A Environmental Operation 5 40 C 41 104 F 25 8596 non condensing condition Storage 40 60 C 40 140 F 10 9096 non condensing 1 4 Print Specifications Print Specifications 203 dpi models 300 dpi models Print head resolution 203 dots inch 8 dots mm 300 dots inch 12 dots mm Printing method Thermal transfer and direct thermal Dot size 0 125 x 0 125 mm 0 084 x 0 084 mm width x length 1 mm 8 dots 1 mm 11 8 dots Print speed Up to 6 ips
53. us menu B 3 Pre Printed This function will need to set the paper length and gap size before auto calibrate the sensor sensitivity It can get the sensor sensitivity more accurately for pre printed media Bline Mode Manual gt Rated eil 47 When enter Pre Printed option you will see following message Please complete there steps 1 Press the DOWN button to move the cursor from left digit to right digit Paper Len and press the UP button to set the value from 0 to 9 and the dot mm inch Press the SELECT button to set the paper length into the printer Press the DOWN button to move the cursor from left digit to right digit Bline Size and press the UP button to set the value from 0 to 9 and the dot mm inch Press the SELECT button to set the bline size into the printer 3 Then printer will feed labels to Bline Mode calibrate the sensor sensitivity automatically When calibration is completed the LCD screen will return to the previous menu 00812 dot 0024 dot Pre Printed 48 C Cont Mode Calibration Cont Mode 1 3 gt EEN Bline Mode gt eS MM lele Manual Exit Press the UP and DOWN 9 buttons to scroll the cursor to the sensor type Press the SELECT button to enter the black mark sensor calibration mode C 1 Automatic When enter the Automatic option you will see following message and printer will calibrate the sen
54. vious menu 52 3 1 4 Ethernet Use this menu to configure internal Ethernet configuration check the printer s Ethernet module status and reset the Ethernet module This function is available on the LCD display when Ethernet card is installed Press UP O and DOWN buttons to select the different options and press SELECT button to enter the option Press E MENU key to cancel the setting and return to the previous menu Ethernet 3 1 4 1 Status IP Address MAC Use this menu to check the Ethernet setting status 3 1 4 1 1 IP Address IP Address Ethernet Status 1 3 0 0 0 0 gt gt BOW Volo hf O Subnet Mask Configure MAC Exit Exit The IP address information will be shown on the LCD display Please press SELECT or E MENU button to return to the previous menu 53 3 1 4 1 2 MAC Status MAC Address 001B82 FF0918 IP Address Configure Exit The MAC address information will be shown on the LCD display Please press SELECT or E MENU button to return to the previous menu 3 1 4 2 Configure DHCP Static IP Use this menu to set the printer s DHCP and Static IP 3 1 4 2 1 DHCP Ethernet Status gt EEES Reset Static IP Exit Press UP and DOWN buttons to select the DHCP function and press SELECT to enter Press E MENU key to cancel the setting and return to the previous menu Press SELECT button the printer will set DHCP and restart to reset the setting Press E

USER`S MANUAL ME240/ ME340

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