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1. Install YE110 card Install SiSkyE1 software Run SiSkyE1 gt Config Wizard Build SiSkyE1 Operating Environment a a Aa es sy rae Run SiSkyE1 Manage SiSkyE1 softwar www yeastar cn Page 7 0 Go Yeastar SiSkyE1 User Manual Installing YE110 Digital Card In order to successfully install the YE110 digital card into your PC please follow these steps carefully Otherwise your hardware maybe will not function properly and could become damaged 1 YE110 digital interface card installation steps 1 Power down your computer and open the chassis 2 Check the jumper setting to ensure it matches your requirement The default setting is El mode If taking out the jumper the card will be Ti mode 3 Insert the card into a PCI slot 4 Fix the card and close the chassis 2 Conneting T1 El cable YE110 provide digital trunk interface for connecting PBX s T1 E1 port Plug the RJ45 end of T1 E1 cable into YE110 card and connect the other end with coaxial cable or UTP Unshielded Twisted Pair If it s coaxial cable please refer the connection on following picture NAT Ire gt HO 1 is ex Me F ra 3 gt E a port Figure 4 1 T1 E1 Cable Connection www yeastar cn Page 8 0 Go Yeastar SiSkyE1 User Manual 3 Power on the PC When Windows starts a Find a New Hardware screen will appear to remind you that you should to install SiSkyE1 driver Ple
2. oo A Yeasta r Professional Provider of Business Skype Solutions Figure 10 1 If you are not operating in SiSkyE1 Server please open the 8080 port of SiSkyE1 Server through IE browser For example if the IP address of SiSkyE1 Server is 192 168 5 66 then you can type http 192 168 5 66 8080 in the IE address bar www yeastar cn Page 36 0 4 Yeastar SiSkyE1 User Manual 10 2 Administrator Logging in Open the SiSkyE1 user login page Input your username and password to gain access Use the default administrator username admin and the default password password to login System has three languages for choose English Simplified Chinese and Traditional Chinese Sisky El Skype Gateway Baxthon Drowser Eile Edit View Favorites Groups Options Tools Finder elp Bevigater O 2 0 OB Okxt 4 amp 9 mabN http 182 168 66 9080 Sisky 1 5 SiSky E1 Skype Gateway User Login Username jadmin Password essccese Language English If you can t access to next page dic Rere for help Copyright 2007 VeaStar Technology Co Ltd All rights reserved 192 166 5 9 oF A 1 Figure 10 1 If the next page is abnormal after you login that mainly because of the safety setting of IE browser Click here link on this page and follow the guides to restore the normal page www yeastar cn Page 37 4 Yeastar SiSkyE1 User Manual 10 3 Port Status and Manageme
3. gt Yeastar Copyright 2007 YEASTAR TECHNOLOGY 0 SEAE 192 168 58 0 FP GaN VE Figure 10 4 10 4 2 Deleting User Select the checkbox next to the user PIN you want to delete click the Delete User button to delete the user www yeastar cn Page 41 y 40 Yeastar SiSkyE1 User Manual 10 5 Managing Automatic Attendant When there s incoming call from Skype port SiSkyE1 will play the auto attendant first and transfer call to destination extension according to the caller s the second dialing DTMF This part will introduce the rules of transferring 10 5 1 Transferring List 10 5 1 1 Adding Transferring Entry Click Add Item to enter Figure 10 5 Type the destination number DTMF corresponding extension number and the extension s type either phone number or Skype ID For example on the Auto Attendant dial 1 to find sales dial 2 to find support and dial O to operator I set 1 on DTMF and its extension is 8309 and the extension s type is Phone Number If the type is Skype ID the Skype account on user s PC will work as extension 10 5 1 2 Deleting Transferring Entry Select the checkbox next to the DTMF you want to delete click the Delete Item button to delete the entry www yeastar cn Page 42 0 4 Yeastar SiSkyE1 User Manual A SiSky El Skype Gateway Maxthon Browser DER File Edit View Favorites Groups Options Tools Window Help Navigator A n y pr gt oa O 0 0 e hd A O
4. www yeastar cn Page 28 0 Go Yeastar SiSkyE1 User Manual 8 2 Application of Branch Offices Connection Through El port SiSkyE1 can realize free communication between branch offices For example both Beijing and Shanghai offices are useing SiSkyE1 Servers Skypel Skype4 SiSkyE1 El port access code 8 SiSkyE1 El port access code 9 Beijing Shanghai On the above demonstrated environment On the Publick Phonebook of Beinjing user sets a Speed dial number 111 for Skype 3 On the Publick Phonebook of Shanghai user sets a Speed dial number 444 for Skype 2 8 2 1 Beijing Calling Shanghai Make a call from Beijing Extension 501 to Shanghai Extension 610 Through Skypel pick up gt dial 9111 hearing SiSkyE1 s music on hold andPBX s Auto Attendatn gt dial 610 Through Skype2 pick up gt dial 9111 hearing SiSkyE1 s music on hold andPBX s Auto Attendatn gt dial 610 8 2 2 Shanghai Calling Beijing Make a call from Shanghia Extension 610 to Beijing Extension 501 Through Skype3 pick up gt dial 8444 hearing SiSkyE1 s music on hold andPBX s Auto Attendatn gt 501 Through Skype4 pick up gt dial 8444 hearing SiSkyE1 s music on hold andPBX s Auto Attendatn gt 501 www yeastar cn Page 29 y 40 Yeastar SiSkyE1 User Manual 8 3 Call to regular phone or mobile or Skype ID through SkypeOut Skypel Skype2 SiSkyE1 El port access code 9 On the ab
5. Figure 6 8 www yeastar cn Page 18 0 9 Yeastar SiSkyE1 User Manual When SiSkyEl get the Skype Name automatically the configuration of Port 1 is finished Click Next to configure other ports by the same way Note Please follow step 6 3 to configure the Skype accounts for remaining ports There will be a green tick before every port after configured all ports See Figure 6 8 6 4 Install Skype Cables Enable Install Skype Cables and click Next to continue SiSky Config Wizard x v Start to Config SiSky Y Select Skype Trunk Number s Config Skype Trunks You can install SiSky on your system y 1 Skype Trunk No 1 Your Windows Version Windows XP Service Pack 2 Build 2600 2 Skype Trunk No 2 3 Skype Trunk No 3 4 Skype Trunk No 4 5 Skype Trunk No 5 y 6 Skype Trunk No 6 Install Skype Cables Finish Config SiSky S SNS V Install Skype Cables Figure 6 9 The following window maybe will appear during the system installation Click Continue Anyway Hardware Installation A The software you are installing for this hardware Yeastar Skype Cable Multiple Channels W DM has not passed Windows Logo testing to verify its compatibility with Windows lt P Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installati
6. Database Automatic Attendant Incoming Call from Extension only default Music on hold default Sound for second dial Outgoing Call default Sound for call failed default Sound for busy signal default 0 80 O E E default How to custom sounds Figure 9 3 1 Automatic Attendant When there is a Skype incoming call SiSkyE1 will display the auto attendant and guide the caller to the dedicated extensions SiSkyE1 has default auto attendant If you want to customize it please make reference to Appendix A 2 Music on Hold SiSkyE1 has default music If you want to customize it please use the tool Cool Edit to transfer the music format into required WAV format PCM 8000Hz 16Bit Mono 3 Sound for Second Dial www yeastar cn Page 34 0 Go Yeastar SiSkyE1 User Manual If you make an Outgoing call from Extension port after you only dialing Extension number to reach this port in first time you will hear this sound that guide you to continue dialing number SiSkyEl has default sound Dial Tone If you want to customize it please make reference to Appendix A 4 Sound for call failed Caller will hear this prompt sound when incoming or outgoing call is failed 5 Sound for busy signal Caller will hear this prompt sound when callee is busy 6 Sound for insufficient SkypeOut Credit Caller will hear this prompt voice when making SkypeOut Call but the Credit less th
7. please refer to http www skype com help fag technical htm 2 Q What is SkypeOut A SkypeOut allows you to place calls to regular telephones landlines or mobiles all over the world for a low fee 3 Q What is Skypel n A Skypeln allows you to own a regular phone number Thus your contacts can call your Skype account on a regular phone 4 Q Can SiSkyE1 work with Skypel n A SiSkyE1 can work with Skypeln especially SkypeIn can support concurrent multiple incoming calls after using SiSkyE1 5 Q What is SkypeMe A Please refer to Figure 81 You can make a SkypeMe button on the web or email and allow visitors to view the online status so as to click the button to call the relevant Skype account La 5 w NA 6 Q How can set my Skype status always Online A You need to do nothing for it SiSkyE1 will set it for you automatically and Skype of all trunks will be kept Online status always www yeastar cn Page 71 0 Go Yeastar SiSkyE1 User Manual B SiSkyE1 Issues 1 Q How can I do if need more than 30 Skype trunks A There s no limitness of SiSkyE1 trunks You can install SiSkyE1 in more than one computer and link them together trunks will be sharable among computers 2 Q Why the LEDs on card are still not lighted yet after I installed YE110 driver through running SiSkyEl Installation Wizard A Please check if the hardware YE110 card stays in good contact with PCI slot 3 Q H
8. processing techniques developed by Yeastar people themselves The use values of SiSkyE1 breathed new life into the traditional telephone system SiSkyE1 Functions e Supports multiple 30 Skype SkypeOut lines e Supports cascade connection of multiple SiSkyE1 servers to unlimited extend Skype trunks e Provides unique optimal designed frame to realize global branch offices connections e Load balancing system will equally distribute call rate among trunks e Allow user to forward Private Skype ID call to his her extension e Allow user to take use of the phonebook to reach contacts when he is out of office Multi User Mode allows users to create and manage their own contacts Remote control by VNC web administrations Call Log for all inbound and outbound calls Designate an extension to ring for Skype incoming calls Notifies Admin and display prompts for not sufficient SkypeOut credits Find idle port to dial transfer Skype calls when line is busy e User can customize the dial plan to match his habit e Supports Speed dial and IVR function e Caller ID allows users to be prepared before answering a call e Provides noise reduction echo cancellation and lost packets compensation techniques e supports main countries and districts tone cadence www yeastar cn Page 5 o Yeastar SiSkyE1 User Manual Before You Proceed Note the following precautions before you install the software 1 Choose a computer with suitable configurati
9. 3 Configure Skype for Each Port Enable Install Skype for this port and Skype will launch SiSky El Config Wizard Y Config Skype Trunks _ Skype Trunk No 1 Config Skype for this Trunk Skype Trunk No 2 Skype Trunk No 3 Want to reset Skype Re check the below line Skype Trunk No 4 Skype Trunk No 5 Skype Trunk No 6 Skype Trunk No 7 Skype Trunk No 8 Skype Trunk No 9 Skype Trunk No 10 Skype Trunk No 11 Skvne Trink Nn 19 Y Click Next to Save and Config next Trunk Figure 6 6 A Skype Creat Account will appear Create a new account see Figure 6 6 or Cancel it and log in by using an existing Skype account www yeastar cn Page 17 0 4 Yeastar SiSkyE1 User Manual Skype Create Account xj a Create a new Skype Account Full Name Choose Skype Name Between 6 and 70 characters Password Minimum 4 characters Repeat Password 7 Yes I have read and I accept the Skype End User License Agreement the Skype Terms of Service and the Skype Privacy Statement Fields marked with an asterisk are required cme Figure 6 7 Enable the Sign me in when Skype Starts and wait for Skype to log you in Cor File Account Call Chats View Tools Help Welcome to Skype Skype Name yeastar Don t have a Skype Name Password SRR ok Forgot your password Sign me in when Skype starts O Start Skype when the computer starts Not Connected
10. Password Logout Next Port Copyright 2007 YEASTAR TECHNOLOGY 192 168 5 9 oF 360 1 Figure 10 3 10 4 User Management The User PIN List will be unavailable until you enable the multi user mode When running SiSkyE1 software under multi user mode every user is possible to access his her own private phonebook after logging in WEB See details on chapter 10 13 Logging In As Standard Users User needs to enter his her own PIN number when making calls 10 4 1 Adding Users Click Users in the left panel The required fields are PIN and password User should use the assigned unique PIN and password to login WEB and manage his www yeastar cn Page 40 0 4 Yeastar SiSkyE1 User Manual own private phonebook And the PIN will be identified when making calls A SiSky El Skype Gateway Maxthon Browser File Edit View Favorites Groups Options Tools Window Help Navigator LD 0 8 H A Oxe8R 9 7 eeN Address a http 192 168 5 223 8080 en fr ame frame php user type 0 username admin SiSky El S SiSky El Extend Your PBX to the Skype world ig Home QJ E mail Admin Hd Add User PIND User Attendant User PIN Phonebook Password Dial Rule Confirm Password Nickname Utility Ext No Call Log Cell Phone No Statistics me r Skype ID Comment Syst pen Note Username PIN must be digits Password Bo 2 g w 2 w a E e Logout
11. Skype a SMS Messages wo Manage blocked users o Advanced Ea Figure 11 3 www yeastar cn Page 65 0 Go Yeastar SiSkyE1 User Manual 11 3 2 Skype Incoming Call Skypel Skype2 SiSkyE1 Telephone Ext 501 Telephone Ext 502 When there s an incoming call to Skypel or Skype2 caller will first hear the music on hold and then hear an auto attendant from SiSkyEl Caller will continue to dial the extension number Except the music on hould all are same as calls from PBX s PSTN line The call will ring the extension phone and callee just needs to pick up to answer the call www yeastar cn Page 66 0 4 Yeastar SiSkyE1 User Manual Appendix A Customizing WAV Format Auto Attendant Here users can customize a WAV file through Windows accessories recorder or through other software to finish the format like CoolEdit WAV Format 8 000 kHz 16 Bit mono Step Start menu gt Program Attachment gt Entertainment gt Recorder 1 Record the prompt message file Y Sound Sound Recorder Ol x File Edit Effects Help Position a Length 00 sec 00 sec SS 44 p p El i 2 Save it AS 9 Sound Sound Recorder Ol x File Edit Effects Help Length 12 09 sec Reyert Properties Exit 3 Change the format click the button Change www yeastar cn Page 67 9 9 Yeastar SiSkyE1 User Manual Save As aed My Recent Doc
12. eg siskyD9 Ves sisky10 Yes 811 sisky11 Yes e 12 sisky12 Yes 613 sisky13 Yes 14 sisky14 Yes 015 sisky15 Yes 16 sisky16 Yes e 17 sisky17 Yes 618 sisky18 Yes 619 sisky19 Yes 20 sisky20 Yes 6 21 sisky21 e 22 sisky22 a 23 sisky23 24 sisky24 25 sisky25 25 sisky26 827 sisky27 a 28 sisky28 A 29 sisky29 sisky30 oo 2 Professional Provider of Business Skype Solutions Yeastar Figure 7 2 Description of all SiSkyE1 items No 1 Y indicates failed initialization The port is not available or Skype is not working properly 2 indicates succeeded initialization The port line is idle 3 indicates succeeded initialization The port is in serive Line Status 1 N A The connection of El port is not available 2 Idle The port is idle 3 Busy The port is in service Skype ID www yeastar cn Page 22 0 Fo Yeastar SiSkyE1 User Manual Skype ID corresponds to the port number Ready 1 N A This port has no configured Skype yet 2 Yes Skype is ready to use 3 No Skype is unready maybe is logging in or offline Put through Skypel D The SkypeID is busy in a call Call 1 In Call in 2 Out Call out Caller Callee The telephone number or Skype ID of the other side Duration The duration of speaking www yeastar cn Page 23 o Yeastar SiSkyE1 User Manual Using SiSkyEl Make three examples for the below typical applications Connections between branch
13. gateway It is specially aims at large company that utilizing PBX with T1 or E1 digital interface SiSkyE1 is power to handle up 30 Skype concurrent calls at high performance Bringing Skype into enterprise existing PBX which has a T1 or E1 digital interface SiSkyE1 allows all extensions to make and receive calls of Skype and PSTN over the same office phone in the comfortable way that they have got used to Why Choose SiSkyE1 SiSkyE1 builds up the inter connected channel for branch offices to make free calls and make Skype unlimited call service sharable among all extensions that obviously reduced call costs SiSkyE1 is the best solution that upgrades your PBX to Skype PBX 1 Skype is the largest and most popular free VoIP network in the world which is www yeastar cn Page 4 0 Go Yeastar SiSkyE1 User Manual much more ensured and convenient in services 2 Simply install Yeastar s YE110 hardware card on a server and connect it with PBX s T1 E1 interface so as to get 30 Skype trunks on PBX 3 Take advantage of SkypeIn SkypeOut WebCall services e Crystal clear voice amp Strong ability to NAT traversal e Cryptographic technique for secure communication e Make Skype call to landlines and mobile phones at local charge 4 5 SiSkyE1 saves all the important features of Skype It allows enterprises to run multiple units of SiSkyE1 together SiSkyE1 owns the excellent voice quality because of the professional voice
14. ic cc 6 CCC CCE 33 9 2 Sounds Setting visciscccncsavcaassecusesdeaabonabaeeuauenneaabonabseenauesaeanbonasauenaue nam 34 9 3 Database Setting cccce ccc cee eee nen netted 35 10 Managing SiSkyE1 Advanced Functions ceceeeee eee eee tees teen eeeeeeeeees 36 10 1 Open SiSkyEl Homepage ec eee eee eee e eee eee ences eee ee eeeeeaeeeaes 36 10 2 Administrator LOGGING iN cece ee ee eee eee eee eee eee eee eee eee ee eee eee eee 37 10 3 Port Status and Management ccecee cece eee ee ee ee ee teense eee tees rnnr 38 10 3 1 Timely display the status of every POrt c ccc ccceee ese e esses ee eeaeeees 38 10 3 2 Managing Ports Se ttingS ci eee revere erie rere eres 38 LO 4 USEF Mana GeMe Nbisincccdancccccuaceraraeceaemaceaemacecenaceeatacccaemsedcemacedatacetieea 40 10 41 Adding USES rin 40 10 4 2 Deleting Useras 41 10 5 Managing Automatic Attendant cece eee eee ee eee reese eens tees tees enaeneaes 42 10 5 1 Transferring LiSt cece cece e eee eee eee eee eee eee ene eee eee enna eenaeeeaes 42 10 5 2 Enable others except that on the transferring list eeeee 43 www yeastar cn Page 2 P E 40 Yeastar SiSkyE1 User Manual 10 6 PRONEDOOK mssiosiirssiinir iii 44 10 6 1 Adding Public Contact ssssssssssssssssssssiaa 44 10 6 2 Deleting Public Contact cece eee eect eee eee eee eee eee eeeeeeeee ene 45 e AA oO E E ik bbhilns 46 10 8 Backing Up a
15. please ensure the Skype has been started or else the Wizard will mot be used 1 SPa e 192 168 5 9 OFF 37N 1 Figure 10 22 10 13 5 Viewing Private Call Log 10 13 6 Profile You can change the login password here www yeastar cn Page 60 o Yeastar SiSkyE1 User Manual SiSkyE1 Advanced Application 1 1 The main differences between SiSkyEl Advanced Application and former chapter 8 Using SiSkyE1 is following Using under multi user mode and Web800 application are only available on Advanced Application Make three examples for the below typical applications Connections between branch offices Dialing SkypeOut to regular phone mobile or Calling Skype ID e Website Click to Call SkypeMe and receving Skypeln calls All the telephone numbers are overed by in order to quick up the callout which is not necessary 11 1 Application of Branch Offices Connection Through El port SiSkyE1 can realize free communication between branch offices For example both Beijing and Shanghai offices are useing SiSkyE1 Servers www yeastar cn Page 61 y 40 Yeastar SiSkyE1 User Manual Skypel Skype4 SiSkyE1 SiSkyE1 El port access code 9 El port access code 8 Beijing e Shanghai On the above demonstrated environment On the Publick Phonebook of Beinjing user sets a Speed dial number 111 for Skype 3 On the Publick Phonebook of Shanghai user sets a Speed dial number 444 for Skype 2 11 1 1 B
16. then click RESTORE The data is restored to the database A SiSky Ei Skype Gateway Maxthon Browser File Edit View Favorites Groups Options Tools Window Help Navigator L 0 hd 0 Ox amp oa9 Teed Address e http 192 168 5 223 8080 en fr ame frame php usertype 0busername admin SiSky El S SiSky El Extend Your PBX to the Skype world Admin Port Utility User Backup po O Backup user accounts Phonebook O Backup phonebook O Backup call log Date 2009 A 1 Dial Rule Utility Call Log Restore O Restore user accounts C Restore phonebook Statistics System i Password lo e g w gt D w qu E e Logout Import Skype Contacts O Already login Skype in this PC This wizard will search through your Skype and help you import the Speed Dial and friends to the phonebook Note Before you proceed the Wizard please ensure the Skype has been started or else the Wizard will not be used o SPa k a 192 163 5 9 0 F 396M 1 Figure 10 8 www yeastar cn Page 48 0 9 Yeastar SiSkyE1 User Manual 10 8 2 Importing Skype Contacts The function can be used to import all Skype contacts in this Server to phonebook As an administrator it will import to Public Contacts Make sure the Skype in this PC had already log you in enable Already login Skype in this PC then click Start to import contacts The wizard will search through your Skype and import the Speed Dial
17. 080 port of SiSkyE1 Server through IE browser For example if the IP address of SiSkyE1 Server is 192 168 5 66 then you can type in http 192 168 5 66 8080 2 Administrator Logging in Open the SiSkyE1 user login page Input your username and password to gain access Use the default administrator username admin and the default password password to login www yeastar cn Page 25 40 Yeastar SiSkyE1 User Manual Skype Gateway Maxthon Drowser e Edit View Favorites Groups Options Jools Minder elp Bevigater 0 02 0 aOk 49 mada huy 182 168 66 8080 SiSky El Skype Gateway User Login Username admin Password leseceses Language English v Reset you can t access to next page click or help Copyright 2007 YeaStar Technology Co Ltd All rights reserved 1 166 5 9 iFP lt u 1 Figure 8 2 If the next page is abnormal after you login that mainly because of the safety setting of IE browser Click here link on this page and follow the guides to restore the normal page 3 Set Dialing Rule Making calls through Skype one have to conform to the Skype dialing scheme as well as calling through PSTN Maybe you had already got used to PSTN scheme and not accustomed to Skype rules Therefore Dial Rule settings will assist you to make Skype calls based on traditional PSTN calling habits Keep the dialing habit as same as PSTN For example a PSTN user in the mainland of China wants to make an
18. 1 Pick up gt hearing sound for second dial 920255123 2 The speed dial number of ID echo123 in Public Phonebook is 333 501 Pick up gt hearing sound for second dial 9333 www yeastar cn Page 63 0 4 Yeastar SiSkyE1 User Manual 11 3 Usages of Website Click to Call SkypeMe amp Skypeln Using SiSkyE1 you can make a Company Skype ID through two ways apply an ID and public it on website directly as shown on figure11 1 or apply an SkypeIn number as Company Skype ID and then clients can make call to company through web directly and multiple concurrent calls are acceptable 11 3 1 Showing Company Skype ID as SkypeMe on Website It allows visitors to call the company directly through SkypeMe button 3 Skype yaleway Asterisk Skype SIP yaleway Skype Exchange Skype pbx TDMi00 SIP Lo Skype solution Microsoft Internet Ex olores loj xj fle Edt Yew Favorites Toos Help Gow Ny x z A y Search Sy Favortes O A HIT rel 3 _ wierd eee ee a English Sade E T Enterprise Communication AAA ta f Yeastar QET AboutUs Distributors Figure 11 1 Step 1 Allow online status to be shown on the website e Login Skype on Company Skype ID Skype1 e Click Tools gt Options on menu as Figure 11 2 e Click on checkbox Allow my status to be shown on web as Figure 11 3 e Save settings Step 2 Public SkypeMe button on the website Please add the following html code on the releva
19. 92 168 5 9 0 FP 365m 1 Figure 10 15 www yeastar cn Page 53 0 9 Yeastar SiSkyE1 User Manual 10 10 Viewing Statistics After you are done with the configuration procedure SiSkyE1 s statistics screen will show you all the data in your phonebook number of user accounts number of calls and each line s usage rate A SiSky El Skype Gateway Maxthon Browser File Edit View Favorites Groups Options Tools Window Help Navigator OO O0 e hd A Okan Teed Address e http 192 168 5 223 8080 en frame frame php usertype 0b8username admin SiSky Ei Extend Your PBX to the Skype world Admin Port Statistics User a Phonebook ttendant D Total number of user accounts 1 Phonebook Total number of phonebook records 4 D Total number of smart dials records 2 Dial Rule Utility B 2009 D Goi calls eos O Total outbound calls Total minutes Statistics gt Number of outbound Skype calls Minutes gt Number of SkypeOut Calls Minutes System D Total inbound calls 32 Total minutes Password gt Number of inbound Skype calls 32 Minutes 9 21 12 gt Number of Skypeln Calls 0 Minutes 00 00 00 gt e g w gt we a SH e Logout Se Copyright 2007 YEASTAR TECHNOLOGY 0 Yeastar Ra 2 192 168 5 9 OF8 37M 1 y Figure 10 16 www yeastar cn Page 54 0 4 Yeastar SiSkyE1 User Manual 10 11 System Global and Alert Setting please refer to 9 2 General Setting Sounds Setting p
20. SiSky El User Manual English Version Yeastar Technology Co Ltd y 40 Yeastar SiSkyE1 User Manual Table of Contents Le IMEPOCUCE ON errar ta ie AA A AA IIA IA AA ARAN 4 2 Before VOU PROCCG usina 6 3 Installation Procedure ooooccccccconcconccnnnnnnnnrnnnrnnrrnnrnnnrrrnrr rar rrnnrrnnrrrnrrrnrrnnns 7 4 Installing YE110 Digital Card iio e e e e ewes 8 5 Installing SiSkyEl SoOftWArEe cece cece esse essen iii i rra nr nen raras 10 6 Running SiSkyE1 Config WizZard ooocoocccconccnnccnncnnnnncnnccnnnannrnnnrnrnnrrnnrnnnnnnns 15 6 1 Launch the Config Wizard oocooccccccccnnccnnnonncanennnnnncnnnnnnnnnnrrnnrrrnrnrnnannrs 16 6 2 Install YET LO Card Drive F sac ic e ci ti 16 6 3 Configure Skype for Each PoOrt ccceeeeee cece eee eee eee eee eeeeeeneeenaeenaes 17 6 4 Install Skype Cables ce ecee eee eee eee eee eee ene eee enna ee naeenaes 19 6 5 Finish Config Wizard nera ete tetettetetetetetstetetetetetteteteietttntattetedattetetnts 20 RUNNING SISKYE L SOM WarEuiinaas are 21 A e e e oa 24 8 1 Dial Ae yA PP O In 24 8 2 Application of Branch Offices Connection ssssssrrrrrrrrrrrrrrrrrrerrrene 29 8 3 Call to regular phone or mobile or Skype ID through SkypeOut 30 8 4 Skype Incoming Calls Through SiSkyEl e cece cece e eee eee eee eee ee eee eae 31 9 SiSkyEl General SettingS ccecee cece eee eee eee enna ee ene ene e ene e nee e eae 32 9 1 General SCttiNG vta
21. an an appointed amount Please refer to chapter8 1 4 9 3 Database Setting 1 If you have no need of cascade connecting multiple SiSkyE1 Servers please don t enable Connect to Primary Server 2 Backup and Restore the data in this PC SiSky Options General Sounds Database Tf SiSky is ruming on multi servers and this set is non primary server please connect to primary server and enter its IP Backup the local data Restore the local data Note Restart SiSky to take it effect Figure 9 4 www yeastar cn Page 35 0 9 Yeastar SiSkyE1 User Manual SiSkyE1 Advanced Functions 10 10 1 Open SiSkyE1 Homepage If you are operating in SiSkyE1 Server please click the Manage button or you can open the IE browser and enter in http 127 0 0 1 8080 SiSky El Skype gateway File Tool Help Y y uy Stop Option Manage No Status Skype ID Ready Connect Skype ID Call Caller Callee Duration e1 sisky0 Yes 2 siskyO Yes e 3 sisky0 Yes nd sisky0 Yes e5 sisky0 Yes e6 sisky0 Yes e7 sisky0 Yes e8 sisky0 Yes 69g sisky0 Yes 10 sisky10 Yes 9 11 sisky11 Yes e 12 sisky12 Yes 613 sisky13 Yes 914 sisky14 Yes 15 sisky15 Yes 416 sisky16 Yes O 17 sisky17 Yes a 18 sisky18 Yes 619 sisky19 Yes 20 sisky20 Yes 8 21 sisky21 Yes e 22 sisky22 Yes 9 23 sisky23 Yes a 24 sisky24 Yes 82 sisky25 Yes a 26 sisky26 Yes a 27 sisky27 Yes 28 sisky28 Yes 8 29 sisky29 Yes 30 sisky30 Yes oma 0 A e wN
22. area code is 416 phone number is 12345678 then he would dial OO 1 416 12345678 In this example the PSTN and SkypeOur format for an international call are the same A Domestic Distance call a Chinese user in Paking calls to Shenzhen 3 in traditional PSTN format the area code is 755 phone number is 12345678 then he would dial 0 755 12345678 4 in SkypeOut format the area code is 755 phone number is 7571234 then he would dial 00 86 country code 755 12345678 In this example the PSTN and SkypeOur format for an domesic distance call are different In order to not change the PSTN dialing format this user can take advantage of the Dial Rule to place 0086 with 0 as shown on Figure 7 3 When the number begins by 00 SiSkyE1 will identify it as international call requirement When the dialing call begins by 0 SiSkyE1will identify the O as domestic call requirement and transfer it to 0086 automatically to conform SkypeOut format Why we substitute 00 for 00 Say it simply to prevent 00 matches with 0 Because both the international and domestic calls are begin by O for fear of replacing 00141612345678 with 00860141612345678 substitution rules priority are listed basipetally Dialing number will search the suitable rule from the beginning www yeastar cn Page 46 0 4 Yeastar SiSkyE1 User Manual A SiSky El Skype Gateway Naxthon Browser DBR File Edit View Favorites Groups Optio
23. ase click Cancel because the driver will be installed automatically on the following section Running SiSkyEl Config Wizard That s all for installation hardware card YE110 How to confirm the card is installed successfully When continue to section 6 Run SiSkyE1 Config Wizard you will see the lighted LED on YE110 card If the wizard reads all the configurations of card correctly it indicates the success of installation Or else please check if the PCI slot is in good contact If you are unable to clear of trouble contact your reseller www yeastar cn Page 9 0 Fo Yeastar SiSkyE1 User Manual Installing SiSkyEl Software This section shows how to install SiSkyE1 sofware on the PC Note Before installing SiSkyE1 software you should first uninstall Skype software on your computer if you already have Skype software installed 1 Download the software from web http www yeastar cn and double click it to run the software 2 A Welcome to the SiSkyE1 I nstalltion screen will come up Click Next to continue 2 Installing SiSky El Welcome to the SiSky El Installation This setup program will install SiSky El on your computer Click Exit if you do not want to install this application Click Next to continue the installation WARNING This program is protected by international copyright law and treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe c
24. contacts and friends to the phonebook Step 1 Get Skype Contacts Click Get Contacts as shown on Figure 10 9 E http 127 0 0 1 8080 SiSky Enterprise Edition SIP to Skype Gateway Microsoft Internet Espio Step 1 Get Skype Conatcts Skype Name Get Contacts Copyright 2007 YEASTAR TECHNOLOGY Done agp Internet Y Figure 10 9 On initial use the window A web page is attempting to use Skype contact management will appear Click either the first or the second options to allow this site to use Skype contact management Then click OK to save the settings www yeastar cn Page 49 0 9 Yeastar SiSkyE1 User Manual Skype for Internet Explorer BETA xi A web page is attempting to use Skype contact management A web page at 127 0 0 1 wants to use Skype contact management to create and manage contacts and contact groups Allow this site to use Skype contact management Allow this site to use Skype contact management but ask again in the Future Do not allow this site to use Skype contact management Figure 10 10 Your Skype contacts will show up in the column Get Skype Contacts click Next to next step 3 http 127 0 0 1 8080 SiSky Enterprise Edition SIP to Skype Gateway Microsoft Internet Explorer Step 1 Get Skype Conatcts Skype Name yeastar pipigo11 yeastar zyr ckt1120 yeastar 2 yeastar hlg yeastar 2000 Get Contacts C
25. dentify it as international call requirement When the dialing call begins by 0 SiSkyE1will identify the O as domestic call requirement and transfer it to 0086 automatically to conform SkypeOut format Why we substitute 00 for 00 Say it simply to prevent 00 matches with 0 Because both the international and domestic calls are begin by O for fear of replacing 00141612345678 with 00860141612345678 substitution rules priority are listed basipetally Dialing number will search the suitable rule from the beginning www yeastar cn Page 27 0 4 Yeastar SiSkyE1 User Manual A sisky Ei Skype Gateway Maxthon Browser DER File Edit View Favorites Groups Options Tools Window Help Navigator O O 0O e d A Okaan Teed Address a http 192 168 5 223 8080 en fr ame fr ame php user type 0 username admin SiSky El S SiSky El Extend Your PBX to the Skype world gios gme Port Dial Rule User Show 10 items per page Delete Dial Rule Add Dial Rule Attendant Total 2 items 1 pages display Current display 1 page Phonebook Dial No Substitute Nickname Remark Oo Dial Rule Utility Call Log Statistics System Password be 2 g w E w qig EN e Logout Copyright 2007 YEASTAR TECHNOLOGY A a 192 168 5 9 OF 44m 1 4 Figure 7 3 Although the Dial Rule Configuration seems a little complicated you will find its powerful functions if you can well understand its usages
26. eeeee eee eee reece eee eee e eee eee eeaeeeaeeeaes 70 Appendix DIF O iii A 71 www yeastar cn Page 3 0 4 Yeastar SiSkyE1 User Manual Introduction You may skip section 1 Introduction and directly move to section 2 Before you Proceed However we recommend reading through the introduction to familiarize yourself with the features and functions of SiSkyE1 and help improve its operation Thank you for purchasing SiSkyE1 SiSkyE1 Business Class Skype Server Skype is the largest global VoIP provider and it is world famous for its high performance of voice quality allowing people everywhere to make unlimited voice calls for free Skype makes use of innovative P2P technology to encrypt the calls and messages keeping them unavailable by third party if without invitation The safety reliability and security of Skype win high favor of businessmen However Skype is mostly limited to personal usage In order to bring Skype Internet calls to an office environment Yeastar has succeed in developing the solution SiSkyE1 that saves the outstanding features of Skype flexibly and meets the enterprises requirements of multiple trunks sharable and usable at anytime Attaching SiSkyE1 to the PBXs that with T1 or El digital interface free call service will be available enterprises will communicate and collaborate with clients and partners easily efficiently and economically Who Suit SiSkyE1 SiSkyEl is the newest business class PBX to Skype
27. eijing Calling Shanghai Make a call from Beijing Extension 501 to Shanghai Extension 610 Through Skypel pick up gt dial 91114 hearing SiSkyE1 s music on hold andPBX s Auto Attendatn gt dial 610 Through Skype2 pick up gt dial 9111 hearing SiSkyE1 s music on hold andPBX s Auto Attendatn gt dial 610 11 1 2 Shanghai Calling Beijing Make a call from Shanghia Extension 610 to Beijing Extension 501 Through Skype3 pick up gt dial 84444 hearing SiSkyE1 s music on hold andPBX s Auto Attendatn gt 501 Through Skype4 pick up gt dial 8444 hearing SiSkyE1 s music on hold andPBX s Auto Attendatn gt 501 www yeastar cn Page 62 So 40 Yeastar SiSkyE1 User Manual 11 2 Dialing SkypeOut or Calling Skype ID Skypel Skype2 SiSkyE1 El port access code 9 On the above demonstrated environment 11 2 1 Dialing SkypeOut Call to regular phone or mobile If the user of Ext 501 wants to make call 001312567234 through SkypeOut Under Non multiuser Mode Pick up gt 9 001312567234 Under Multi user Mode User s PIN is 20255 ick up gt 9 20255 001312567234 11 2 2 Dialing Skype ID Call If the user of Ext Tel 501 wants to dial Skype ID echo123 Under Non multiuser Mode The speed dial number of ID echo123 in Public Phonebook is 123 501 Pick up gt 9 123 Under Multi user Mode User s PIN is 20255 1 The speed dial number of ID echo123 in Private Phonebook is 123 50
28. er into Skype ID Phone field in the following SkypeOut format 00 country code area code local phone number or 00 country code mobile phone number www yeastar cn Page 44 0 Fo Yeastar SiSkyE1 User Manual 10 6 2 Deleting Public Contact Select the checkbox next to the contact you want to delete click the Delete Contact button to delete the entry www yeastar cn Page 45 0 9 Yeastar SiSkyE1 User Manual 10 7 Dial Rule Making calls through Skype one have to conform to the Skype dialing scheme as well as calling through PSTN Maybe you had already got used to PSTN scheme and not accustomed to Skype rules Therefore Dial Rule settings will assist you to make Skype calls based on traditional PSTN calling habits Keep the dialing habit as same as PSTN For example a PSTN user in the mainland of China wants to make an international call IDDD international direct distance dialing which format is 00 country code area code telephone number make a domestic call DDD domestic distance dialing which format is O area code telephone number While the SkypeOut format no matter of domestical or international calls is 00 country code area code telephone number An International call for example a user in China calls to Canada 1 in traditional PSTN format the country code is 1 the area code is 416 phone number is 12345678 then he would dial OO 1 416 12345678 2 in SkypeOut format the country code is 1 the
29. er into the Installing Files system begin to config which will last for a while 2 Installing SiSky El Installing Files Copying SiSky El files to your computer To interrupt or pause the installation process click Cancel Directory C Program Files Yeastar SiSky El File SiSky El exe Figure 5 6 9 When the installation is complete a screen will pop up to notify you that the software is installed successfully Click Finish 2 Installing SiSky El SiSky El has been successfully installed Click Finish to complete the installation Figure 5 7 www yeastar cn Page 13 0 Fo Yeastar SiSkyE1 User Manual 10 The final screen reminds you to restart computer in order to complete the installation You would better to restart now 11 Launch SiSkyE1 to enter the next chapter www yeastar cn Page 14 0 9 Yeastar SiSkyE1 User Manual Running SiSkyE1 Config Wizard 6 For the first time to run SiSkyE1 a Config Notice screen will pop up and click Yes to launch the Wizard x You need to config SiSky first Do you want to start Config Wizard now Figure 6 1 Or you can click the Config on SiSkyE1 to launch the wizard If the Config button is invalid please click Stop to stop SiSkyE1 first File Tool Help y w Start Option Enige Config No Status Skype ID Ready Commect Skype ID Call Caller Callee Duration Professional Provider of Business Skype Sotutions Figure 6 2 www yeasta
30. gits of extension then if caller dial the extension number 8306 directly after hearing auto attendant the call will be reachable to 8306 Extension www yeastar cn Page 43 0 9 Yeastar SiSkyE1 User Manual 10 6 Phonebook Click Phonebook in the left panel to check all the public contacts As an administrator you can manage adding or deleting the public contacts A SiSky El Skype Gateway Maxthon Browser File Edit View Favorites Groups Options Tools Window Help Navigator L 6 00 e d Orv 4d 9 Teed Address e http 192 168 5 223 8080 en frame frame php usertype 0busername admin SiSky El S SiSky El Extend Your PBX to the Skype world ig Momo QJ Admin Port Public Contacts User Show 10 Y items per page Delete Contact Add Contact Attendant Total 3 items 1 pages display Current display 1 page Phonebook O Key SkypeID Phone Cell Phone Nickname E mail Dial Rule echo123 Utility 8 yeastar sales support yeastar Call Log Statistics System Password Logout B e g w Ce a w itp a e Copyright 2007 YEASTAR TECHNOLOGY 0 SPa k a 192 166 5 9 0 FP 394m 1 Figure 10 6 10 6 1 Adding Public Contact Click the Add Contact button to add a new public contact Please input the required information such as Speed Dial Key and Skype ID Phone The other information is optional Click Save to save the settings Note If you want to add a regular phone number input the numb
31. ial Rule PPT Y Show 10 x items per page T Utility Be Call Log Dial No Substitute Nickname Remark Dial Rule Total 2 items 1 pages display Current display 1 page 2 Profile 00 0 Copyright 2007 YEASTAR TECHNOLOGY CRENOE S 192 168 5 9 0 FP 3M 1 Figure 10 21 10 13 4 Backing up amp Restoring Standard user can export private phonebook and call log yearly monthly and he has right to restore the phonebook from backed up database Import Skype Contacts Import the Skype contacts in this PC to the private phonebook same operating procedure as chapter 10 8 2 Logging in as standard user the contacts will import to private phonebook rather than public phonebook www yeastar cn Page 59 0 9 Yeastar SiSkyE1 User Manual O SiSky El Skype Gateway Maxthon Browser DER File Edit View Favorites Groups Options Tools Window Help Navigator O 0 0 2 hd A Oktan TECH Address a http 192 168 5 223 8080 en frame frame php usertype 14username 20255 SiSky El S SiSky El Extend Your PBX to the Skype world 20255 Phonebook Utility Dial Rule Export O Backup phonebook O Backup call log Date 2009 F Utility Call Log Profile Import CO Restore phonebook Import Skype Contacts O Already login Skype in this PC This wizard will search through your Skype and help you import the Speed Dial and friends to the phonebook Note Before you proceed the Wizard
32. international call IDDD international direct distance dialing which format is 00 country code area code telephone number make a domestic call DDD domestic distance dialing which format is O area code telephone number While the SkypeOut format no matter of domestical or international calls is 00 country code area code telephone number www yeastar cn Page 26 0 Fo Yeastar SiSkyE1 User Manual An International call for example a user in China calls to Canada 1 in traditional PSTN format the country code is 1 the area code is 416 phone number is 12345678 then he would dial 00 1 416 12345678 2 in SkypeOut format the country code is 1 the area code is 416 phone number is 12345678 then he would dial OO 1 416 12345678 In this example the PSTN and SkypeOur format for an international call are the same A Domestic Distance call a Chinese user in Paking calls to Shenzhen 3 in traditional PSTN format the area code is 755 phone number is 12345678 then he would dial 0 755 12345678 4 in SkypeOut format the area code is 755 phone number is 7571234 then he would dial 00 86 country code 755 12345678 In this example the PSTN and SkypeOur format for an domesic distance call are different In order to not change the PSTN dialing format this user can take advantage of the Dial Rule to place 0086 with 0 as shown on Figure 7 3 When the number begins by 00 SiSkyE1 will i
33. ions can take full advantage of the largest free VoIP in the world to communicate and collaborate with clients and partners easily efficiently and economically SiSky El can only be running with Yeastar s YE110 digital interface card You are not allowed to use any other digital interface card with this software except the YE110 hardware manufactured by Yeastar Once installed there will be a shortcut of SiSky El on the desktop Double click it and begins to run Figure 5 3 www yeastar cn Page 11 0 4 Yeastar SiSkyE1 User Manual 5 The Destination folder window will offer you the option where you would like SiSkyE1 to be stored on your computer Click Next to continue 2 Installing SiSky El Destination folder Select a destination folder where SiSky El will be installed Setup will install files in the following folder If you would like to install SiSky El into a different folder then click Browse and select another folder Destination folder C Program Files Yeastar siSky El Figure 5 4 6 Enable the options by your own demands and then click Next 2 Installing SiSky El Options Select your preferred option Select from the following installation options Click Next to begin the installation Click Back if you would like to change the installation information Y Start SiSky El when I start Windows Figure 5 5 www yeastar cn Page 12 0 9 Yeastar SiSkyE1 User Manual 7 Ent
34. ivil and criminal penalties and will be prosecuted to the maximum extent of the law Figure 5 1 3 Read through the software License Agreement select agree with the above terms and continues and then click Next to continue www yeastar cn Page 10 0 9 Yeastar SiSkyE1 User Manual 2 Installing SiSky El License Agreement To proceed with the installation you must accept this License Agreement Please read it carefully Entering into this Agreement SiSky El This End User License Agreement constitutes a valid and binding agreement between Yeastar s SiSky El software Software and You as a user for the use of the Software Article 1 License and Restrictions 1 1 License Subject to the terms of this Agreement Yeastar hereby grants You a limited personal or company non commercial non exclusive non sublicensable non assignable non free of charge license to download install and use the Yeastar Software on Your computer I agree with the above terms and conditions Figure 5 2 4 An info window will appear to remind you that SiSkyE1 needs the dedicated digital interface hardware card YE110 You are not allowed to use the SiSkyE1 software if without the card Click Next if the card is ready in PC 2 Installing SiSky El Readme Please read the following information SiSky El is a 30 trunks business class Skype gateway Bringing Skype into corporate PBXs that with E1 T1 interface all extens
35. kype Gateway Maxthon Browser File Edit View Favorites Groups Options Tools Window Help Navigator OO 0O e d Orv dR TEGh Address http 192 168 5 223 8080 index php SiSky El S SiSky El Skype Gateway User Login Username 20255 Password Language English v If you can t access to next page click here for help Copyright 2007 VeaStar Technology Co Ltd All rights reserved E 0 SPa eB 192 168 5 9 0 FP soem 1 Figure 10 18 If the next page is abnormal after you login that mainly because of the safety setting of IE browser Click here on this page follow the guides to restore the normal page www yeastar cn Page 56 0 4 Yeastar SiSkyE1 User Manual 10 13 2 Phonebook Click Phonebook to view the public contacts list A standard user can only view the information but cannot modify or delete entries A sisky A MAS A Maxthon Browser File Edit View Favorites Groups Options Tools Window Help Navigator LD 0 8 2 Ox 89 TECH Address e http 192 168 5 223 8080 en frame frame php user type 1username 20255 SiSky El S SiSky El Extend Your PBX to the Skype world 20255 Public Contacts Phonebook Public Contacts Private Contacts Dial Rule Utility Show 10 items per page Call Log Total 3 items 1 pages display Current display 1 page Profile Key SkypeID Phone Cell Phone Nickname E mail Logout support yeastar Cop
36. lease refer to 9 3 Sounds Setting A SiSky El Skype Gateway Maxthon Browser File Edit View Favorites Groups Options Tools Window Help Navigator LD 6 0 8 2 BA Gk 7 EG Address a http 192 168 5 223 8080 en fr ame frame php user type Udusername admin SiSky E1 System Setting Global Delete Skype history automatically yes Ono Keep SiSky call history for forever Port Max Concurrent Calls User Ol Use STUN Server E1 node type Attendant El DTMF type Phonebook E1 Codec type Dial Rule Utility Call Log Alert Statistics Fixed SkypeOut call when Credit less than 0 0 disabled System This Sk sion de Password Skype auto reply message support directly b ea g WV E w A E e Logout Sounds 4 Yeastar Automatic Attendant Incoming Call from Extension only Music on hold Sound for second dial Outgoing Call Sound for call failed Sound for Busy signal Sound for insufficient SkypeOut Credit Cm How to DIY a Wav file 0 SRA ka 192 168 5 9 OF 343m Figure 10 17 10 12 Password You can change the password here www yeastar cn Page 55 0 9 Yeastar SiSkyE1 User Manual 10 13 Logging In As Standard Users 10 13 1 Logging In Once the administrator enables the multi user module and adds a user the user can ask the administrator for his her own PIN Username and password to log in to WEB interface as below Figure10 18 A SiSky El S
37. lon e g no1 no2 no3 When the first ID is unreachable a transfer will be attempted to the next ID automatically Busy Transfer It helps you to deal with other incoming calls when the port is busy 1 No Transfer New incoming call will be hangup 2 To Any Idle Trunk in this Server New incoming call will be transferred to any idle trunk 3 To Customized Skype ID You can enter Skype ID of this Server or of other Servers Multiple Skype IDs are acceptable separated them by a semi colon e g no1 no2 no3 When the first ID is unreachable a transfer will be attempted to the next ID automatically www yeastar cn Page 39 0 4 Yeastar SiSkyE1 User Manual sisky El Skype Gateway Maxthon Browser File Edit View Favorites Groups Options Tools Window Help Navigator OO O0 8 H A Oka 7ECH Address e http 192 168 5 223 8080 en frames frame php usertype 08username admin SiSky El S Extend Your PBX to the Skype world Port Port List User Port 1 Setting Skype Profile Attendant FM Allow this Skype Status to be shown to everyone Use Skype Skype Status YES Phonebook Skype ID sisky01 Skype Balance EURO Dial Rule Skype Password eeeeesesece Utility Other Call Log Direct In Ja always dial this number for incoming calls Statistics Direct Out p System always dial this number for outgoing calls O No Transfer Busy Transfer To Any Idle Port in this Server OTo Customized Skype ID
38. mp REStOFING sc coi ica cai ic rane e ic ii ee eee 48 10 8 1 Database Backup and Restore ooocccoccconccnnccnnnncnnncnnnannnanernnnnnnnnnes 48 10 8 2 Importing Skype Contacts iii As 49 10 9 VIG WIG Call Loganin 53 10 10 VIEWING StatiStiCS coso AA 54 ASS Mn 55 10 12 PASSWOT EA AA 55 10 13 Logging In As Standard USerS sssssssssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnne 56 10 13 LOGGING Misa rr CA 56 10 113 2 Phonebook se so 3005000050 ue eassa a a aa aaa a ENE Da EEEE EE 57 10 13 3 Dial Rule ore Terr rrr rrr err trier ert rrr tr Tr 58 10 13 4 Backing Up amp Restoring civic 59 10 13 5 Viewing Private Call LOG cceeeeeeee eee eee tees eee eee eeee eens eeaees 60 TOs SG PPO RG isis cssareneaeaeriansteewbnaeeianimaadaanesintmaadaamennmimaaaaamenmmiamadaatis 60 SiSkyE1 Advanced Application 11 cece cece eee eee eee eee eee eee eens eee eee 61 11 1 Application of Branch Offices CONNeCtiON cece cece eee eect eee eee eee eee 61 11 2 Dialing SkypeOut or Calling Skype ID cece cece eee eee eee eee eeeeeeaee 63 11 3 Usages of Website Click to Call SkypeMe amp Skypeln eeeeeee 64 11 3 1 Showing Company Skype ID as SkypeMe on Website 5 64 11 3 2 Skype Incoming Call iii rada 66 Appendix A Customizing WAV Format Auto Attendant ooccccccnccnncnnnnnnannnnnos 67 Appendix B GlOSSALY ssaa an snes saw ewe save A OA NENW NAT 69 Appendix C Country Region LiSt ce cc
39. ns Tools Window Help Navigator 4 0 0 0 2 414 46 Ya 00 100 Address http 192 168 5 223 8080 en fr ame frame php user type Odusername admin SiSky El S SiSky El Extend Your PBX to the Skype world ay Homo seg Email Admin Port Dial Rule User Show 10 items per page Delete Dial Rule Add Dial Rule Attendant Total 2 items 1 pages display Current display 1 page Phonebook p A O Dial No Substitute Nickname Dial Rule e cs oo Utility O 0 Call Log Statistics System Password b 2 g w eS a we at Si a Logout Copyright O 0 SRA k a 192 168 5 9 OF 383m Figure 10 7 Although the Dial Rule Configuration seems a little complicated you will find its powerful functions if you can well understand its usages www yeastar cn Page 47 0 4 Yeastar SiSkyE1 User Manual 10 8 Backing up amp Restoring 10 8 1 Database Backup and Restore As an administrator you can backup and restore user accounts phonebook and call log by choosing the Utility in the left panel as shown on Figure10 8 Select the type of application you want to backup then click BACK UP butoon and choose a destination to save the file in which call log can be respectively backed up yearly monthly or user class The Restore option will restore your data to the existing database Select the type of data you want to restore and click Browse to choose the location of the backup file to load and
40. nt 10 3 1 Timely display the status of every port A SiSky El Skype Gateway Maxthon Browser File Edit View Favorites Groups Options Tools Window Help Navigator O 0 0 2 hd 2 60 Y eaRF 9 Teed Address e http 192 168 5 223 8080 en frame fr ame php usertype 04username admin SiSky El S SiSky El Extend Your PBX to the Skype world Admin Port Port List User Attendant Skype ID Skype Status Skype Credit YES Phonebook YES Dial Rule YES Utility sisky0 YES YES Call Log YES Statistics System Password YES YES YES YES l ez g w we 7 we 4 S e YES YES YES YES YES YES YES YES YES o SPa k a 192 168 5 9 0 390M Figure 10 2 10 3 2 Managing Port s Settings 1 Skype Setting Allow this Skype status to be shown to everyone Allow all Skype users to see the Skype ID status of this port Enable Skype Whether or not to enable this port s Skype ID 2 Others www yeastar cn Page 38 0 Go Yeastar SiSkyE1 User Manual Direct In Enter in an extension number here Incoming Skype calls to this port through SiSkyE1 will ring the extension phone directly and the automatic attendant will be unavailable on this port Direct Out All the outgoing calls through this port will to this phone number directly Generally it is for branch connection convenience and set it by Skype ID You can enter multiple Skype IDs and separate them by a semi co
41. nt position of the web lt a href skype Skypel call gt lt img src http mystatus skype com smallclassic Skypel style border none width 114 height 20 alt My status gt lt a gt Here Skypel stands for your Company Skype ID Company Skype ID is complete You are now ready to receive calls from website www yeastar cn Page 64 0 4 Yeastar SiSkyE1 User Manual eisieeeskypel 15 x File View Contacts Call Chats Help G yeastar 301 Create a Conference Call SkypeOut 8 Call cheaply to mo qm Skypeln Je SkypeFind Voicemail gt Call Forwarding 9 Contacts Send SMS Message ad E Search Earn money with Skype Prime Do More a pipigo eE Ringtone gt gcourbon h Share Skype with a Friend eastar 1 4 Change Language yeastar hlg Options yeastar kevin yeastar kjy1 ar E Online 6 055 943 Users Online Figure 11 2 5 skype x P General Allow calls from anyone only people from my Contacts only people I have shared my details with A Sounds pop chats from anyone gt Notifications S only people from my Contacts A Sound Devices only people I have shared my details with R Hotkeys Keep chat history for forever y Clear Chat History gt Connection aA JV Allow my status to be shown on the weblLearn more aa Call Forwarding amp Voicemail Video BY Updates gt Manage other programs access to
42. offices e Call to regular phone or mobile or Skype ID through SkypeOut Skype Incoming Calls through SiSkyE1 All the below demonstration are found on SiSkyE1 connected to PBX s T1 E1 interface All the telephone numbers are over by in order to quick up the callout which is not necessary Note This section just introduce you some basic applications of SiSkyEl If you need more information such as setting password for port enable PIN number under multi user mode please referrer to SiSkyE1 Adavanced Application 8 1 Dial Rule 1 Open SiSkyEl Homepage If you are operating in SiSkyE1 Server please click the Manage button or you can open the IE browser and enter in http 127 0 0 1 8080 www yeastar cn Page 24 0 4 Yeastar SiSkyE1 User Manual SiSky El Skype gateway File Tool Help Y Yi Stop Option Manage No Status Skype ID Ready Connect Skype ID Call Caller Callee Duration 61 siskyl Yes 2 sisky Yes 83 sisky Yes e4 sisky Yes 5 sisky Yes e6 sisky Yes 97 sisky Yes 48 sisky Yes 6g sisky Yes sisky10 Yes sisky11 Yes sisky12 Yes sisky13 Yes sisky14 Ves sisky15 Ves sisky16 Ves sisky17 Yes sisky18 Yes sisky19 Yes sisky20 Yes sisky21 Yes sisky22 Yes sisky23 Yes sisky24 Yes sisky25 Yes sisky26 sisky2 sisky28 sisky29 sisky30 oo Professional Provider of Business Skype Solutions Yeastar Figure 8 1 If you are not operating in SiSkyE1 Server please open the 8
43. on now and contact the hardware vendor for software that has passed Windows Logo testing Continue Anyway STOP Installation www yeastar cn Page 19 0 4 Yeastar SiSkyE1 User Manual Figure 6 10 6 5 Finish Config Wizard Select the country you are living and then click Finish SiSky Config Wizard i x v Start to Config SiSky Y Select Skype Trunk Number Y Config Skype Trunks v 1 Skype Trunk No 1 Thank you for use SiSky V2 Skype Trunk No 2 V3 Skype Trunk No 3 V4 Skype Trunk No 4 x de Please start SiSky after finish V5 Skype Trunk No 5 y 6 Skype Trunk No 6 Y Install Skype Cables s Finish Config SiSky Figure 6 11 SiSkyE1 system configuration is complete www yeastar cn Page 20 0 4 Yeastar SiSkyE1 User Manual Running SiSkyE1 Software Step 1 Double click the shortcut on desk to run the software SiSky Starting File Tool Help Start Option Manage Config ExXS ky Up to 30 ports Skype exchange for legacy PBX Extend your PBX to the Skype World Figure 7 1 Step 2 Check if the status of all ports and Skype are absolutely normal www yeastar cn Page 21 0 4 Yeastar SiSkyE1 User Manual SiSky El Skype gateway File Tool Help Y wb o Stop Option Manage No Status Skype ID Ready Connect Skype ID Call Caller Callee Duration e1 sisky01 Yes e2 sisky02 Ves e3 sisky03 Yes o4 sisky04 Yes 65 sisky05 Yes 96 sisky06 Yes e sisky07 Yes 48 sisky08 Ves
44. on to run as the server CPU Itel Xeon E5410 2 Mainboard MCH Intel 5000V ICH Intel 6321ESB Memory ECC 2G 2 Disk SATA 80G 7200rpm Power supply AC Input 100 240V 50 60Hz 3 6A AC Output 600W max Network RJ45 100M Ethernet OS Windows XP 2003 Application SiSkyE1 Skype3 6 en Dedicated Broadband downlink gt 2Mbps uplink gt 2Mbps Connection 2 Install OS Windows XP Professional SP2 or Windows Server 2003 SP2 3 Don t use the clone way to install the operating system of SiSkyE1 Server PC 4 Make sure SiSkyEl server PC designated for SiSkyE1 has a clean system with only anti virus installed 5 Make sure SiSkyE1 Server PC designated for SiSkyE1 has no Skype applications installed 6 Make sure SiSkyE1 Server PC designated for SiSkyE1 has no domain controller installed and the distable the password complexity 7 Make sure SiSkyE1 Server has a dedicated broadband access to ensure voice quality 8 Make sure to login on SiSkyE1 Server with an account that has administrator privileges 9 Please don t login SiSkyE1 server by Remote Desktop Connection but use VNC in case you need remote login SiSkyEl server www yeastar cn Page 6 0 9 Yeastar SiSkyE1 User Manual Installation Procedure Below is SiSkyE1 installation and configuration flow diagram that gives you an overview of all the steps required in installing SiSkyE1 SiSkyE1 Installation Flow Dotted line is option
45. opyright 2007 YEASTAR TECHNOLOGY s reed El FA TET rternet Figure 10 11 www yeastar cn Page 50 0 9 Yeastar SiSkyE1 User Manual Step 2 Setting Speed Dial number for contacts Set Speed Dial number for those Skype Names who you want to import to phonebook Empty it for those Names you don t want to import The Skype Name without speed dial number will be unavailable on the SiSky s phonebook Click Import Contacts button Z http 127 0 0 1 8080 SiSky Enterprise Edition SIP to Skype Gateway Microsoft Internet Explorer Step 2 Note Before importing Skype Contacts please set the Speed dial for the Skype Name or else those Skype Name without speed dial will be unavailable on the ExSky s phonebook Import Contacts Total 18 Contacts Speed Dial Skype Name echo123 yeastar hlg yeastar 2000 Copyright 2007 YEASTAR TECHNOLOGY ri El Done CE TT A internet Ui Figure 10 12 Step 3 Finishing and finding the newly imported name on Public Contacts as When finished a message window will appear as Figure 10 13 Click the Finish button to close www yeastar cn Page 51 8 9 Yeastar SiSkyE1 User Manual 3 SiSky Enterprise Edition M gt 2 J http 127 0 0 1 8080 en configure close php Microsoft Internet Explorer Finish Succeed in importing Please check the detail on Private Phonebook Copyright 2007 YEASTAR TECHNOLOGY Figure 10 13 t Internet Expl
46. orer 5 betp 127 0 0 1 00vU enifremeltrame phorusertypeatuuserneremadmn SiSky Welcome Admin Bp ron User Attendant Phonebook Dial Rule Utility Call Log Statistics System Password Logout 5 BPE SC CBDERR oe Yeastar Extend Your IP PBX to the Skype world igh Momo gy E mail Public Contacts snow 10E tens por one e Tetet amp tema pages diaplyy Current cieniny 1 page Nickname Cell Phone O Skype Test r r sastar gi D 333 00265925502309 C ess yeastarsalos 008613950057025 Sales sales yeastar com m 999 yeastar support 008615960283407 Supports supportibyeastar com Copyright 2007 YEASTAR TECHNOLOGY A tern Figure 10 14 www yeastar cn Page 52 4 0 4 Yeastar SiSkyE1 User Manual 10 9 Viewing Call Log Administrators can view all users call log Call Log captures all call details calling time caller callee number and nick name call type call duration rate per minute and total price The SkypeOut calling rate is not dependant on from where the call is made only to where it is made For your convenience to check on rates the calling rates are obtained from Skype However keep in mind the followings 1 The SkypeOut rates and charges are in the same currency setting as when SkypeOut credits are purchased If you change the currency setting the rates and charges for the future calls will be changed to the new currency setting but tho
47. ove demonstrated environment 8 3 1 Call to regular phone or mobile phone 1 Call to regular phone If extension 501 wants call the PSTN number 0755 12345678 Pick up gt dial 90755 12345678 2 Call to mobile phone If extension 501 wants call the mobile number 15960123456 Pick up gt dial 9015960123456 8 3 2 Call to Skype ID If the Extension user 501 wants to dial Skype ID echo123 and the speed dial number of this ID on Public Phonebook is 123 Pick up gt dial 9123 www yeastar cn Page 30 0 9 Yeastar SiSkyE1 User Manual 8 4 Skype Incoming Calls Through SiSkyE1 Skypel Skype2 SiSkyE1 When there s an incoming call to Skypel or Skypez2 caller will first hear the music on hold and then hear an auto attendant from SiSkyE1 Caller will continue to dial the extension number Except the music on hould all are same as calls from PBX s PSTN line The call will ring the extension phone and callee just needs to pick up to answer the call www yeastar cn Page 31 0 Fo Yeastar SiSkyE1 User Manual SiSkyE1 General Settings Click the Option tab in SiSkyE1 interface to set the operating einviornment Commect Skype ID Call Caller Callee Duration Figure 9 1 www yeastar cn Page 32 Fo Yeastar SiSkyE1 User Manual 9 1 General Setting SiSky Options General Sounds Database El node type pri_cpe v El dtmf type inband v E1 codec type A law v Keep SiSky call hi
48. ow can I call my Skype contacts from the extension A Before you start using SiSkyEl login to the Web Management console to configure your phonebook and add your Skype contacts and speed dial key 4 Q Why can t make SkypeOut calls A Main reasons are 1 have not purchased SkypeOut credit for the relevant trunk s Skype ID 2 dialed telephone numbers in error SkypeOut format the right format is 00 country code area code telephone number or mobile phone number 3 the administrator has enabled the Port Password for this trunk Thank you for using SiSky We value your comments and concerns www yeastar cn Page 72
49. r cn Page 15 0 9 Yeastar SiSkyE1 User Manual 6 1 Launch the Config Wizard Click Next SiSky El Config Wizard e Start to Config SiSky E1 Config E1 And Skype Config Skype Trunks Install Skype Cables Welcome to use SiSky E1 Config Wizard Finish Config SiSky E1 C noes Cesa Figure 6 3 6 2 Install E1 Driver Click Install E1 Driver and select Skype trunks that you want to run SiSky El Config Wizard Y Start to Config SiSky El Y Config El And Skype Config Skype Trunks You can install SiSky on your system Install Skype Cables Your Windows Version na nn Windows XP Service Pack 2 Build 2600 Finish Config SiSky E1 WM Install E1 Driver How many Skype Trunks will be installed o ad Figure 6 4 www yeastar cn Page 16 6 9 Yeastar SiSkyE1 User Manual The following window maybe will appear during the system installation Click Continue Anyway Hardware Installation A The software you are installing for this hardware YE110 E1 PBX Gateway Card has not passed Windows Logo peng to verify tts conte with Windows XP Tell me why this testing is important Continuing your installation of this software may impair or destabilize the correct operation of your system either immediately or in the future Microsoft strongly recommends that you stop this installation now and contact the hardware vendor for software that has passed Windows Logo testing STOP nasa Figure 6 5 6
50. se before adjustment on the call log will show the prvious currency setting 2 SkypeOut credit is on minute 3 The call duration of Call Log is generated from the Skype client unit 4 The SkypeOut duration record from the client unit might be 3 5 seconds different from the Skype server There might be one minute charge difference Use the charge from the Skype server for the final charges A sisky El Skype Gateway Maxthon Browser File Edit View Favorites Groups Options Tools Window Help Navigator O O O 8 4 2 Oxe8R 9 TECH Address e http 192 168 5 223 8080 en fr ame frame php usertype 0busername admin SiSky El S SiSky El Extend Your PBX to the Skype world Admin Port Call Log User Date 2009 j 9 M User PIN vi Call Type 41 4 Attendant Total 397 items 40 pages display Current display 1 page Show 10 Y items per page Phonebook Connection Fee Price Date User Caller Callee Type Duration Rate min Dial Rule admin sisky01 516 Incoming 00 49 07 Utility admin Outgoing 00 49 10 Call Log A admin yeastar dream 530 Incoming 00 01 39 09 Statistics 5 is admin sisky15 530 Incoming 00 00 53 admin Outgoing 00 00 56 System admin 524 Incoming 00 00 54 Password admin sisky Outgoing 00 00 56 e g w Ce w su E e Logout ia admin 3 518 Incoming 01 24 51 admin sisky18 Outgoing 01 24 54 admin 3 517 Incoming 01 24 49 Y First 4 Pre Next gt End v 0 SRA k a 1
51. story for forever Fixed SkypeOut call when Credit less than 0 Max Concurrent Calls jt Delete Skype history automatically Add load balancing engine Figure 9 2 1 Start SiSky When I start Windows 2 El node type El node type pri_net or pri_cpe 3 El dtmf type E1 dtmf type inband or pri_info 4 El codec type El codec type A_LAW or U_LAW 5 Keep SiSky call history for You can choose no history one month three months six months or forever You can delete call history manually as well through web administration 6 Fixed SkypeOut call when Credit less than If this port works as SkypeOut Trunk Skype ID on this port must have Credit When credit less than an appointed amount caller will hear a voice prompt 7 Max Concurrent Calls 8 Delete Skype history automatically Skype history soon accumulate as time goes on which will need more memeory and affect the system performance If enable this option system will clean all Skype history automatically when starting SiSkyEl www yeastar cn Page 33 e Go Yeastar SiSkyE1 User Manual 9 Add load balancing engine After enabled this function SiSkyE1 will balance the flow rate among Skype IDs of all port For example a user configured 8 trunks on SiSkyE1 totally 8 Skype IDs When a SIP user calls to the first trunk on SiSky it will be out from the Skype ID with the shortest speaking time 9 2 Sounds Setting SiSky Options General Sounds
52. tocol A category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls by sending voice data in packets using IP rather than by traditional circuit transmission of the PSTN www yeastar cn Page 69 y 40 Yeastar SiSkyEl User Manual Appendix C Country Region List SiSkyE1 supports the following countries and region s telecommunication parameters ARGENTINA AUSTRALIA AUSTRIA BAHRAIN BELGIUM BRAZIL BULGARIA CANADA CHILE CHINA COLUMBIA CROATIA CYPRUS CZECH DENMARK ECUADOR EGYPT ELSALVADOR FINLAND FRANCE GERMANY GREECE GUAM HONGKONG HUNGARY ICELAND INDIA INDONESIA IRELAND ISRAEL ITALY JAPAN JORDAN KAZAKHSTAN KUWAIT LATVIA www yeastar cn LEBANON LUXEMBOURG MACAO MALAYSIA MALTA MEXICO MOROCCO NETHERLANDS NEWZEALAND NIGERIA NORWAY OMAN PAKISTAN PERU PHILIPPINES POLAND PORTUGAL ROMANIA RUSSIA SAUDIARABIA SINGAPORE SLOVAKIA SLOVENIA SOUTHAFRICA SOUTHKOREA SPAIN SWEDEN SWITZERLAND SYRIA TAIWAN THAILAND UAE UK USA YEMEN Page 70 y 40 Yeastar SiSkyE1 User Manual Appendix D FAQ A Skype Issues 1 Q What is the bandwidth for each Skype Call A The bandwidth of one Skype Call depends on Internet access bandwidth and PC s CPU performances of the both sides of the conversation According to statistics provided by the official website of Skype each Skype Call requires an average bandwidth of 3Kb s 16Kb s
53. uments E Desktop amp My Documents r a My Computer i e AE File name Places Save as type Sounds wav y Cancel Format PCM 8 000 kHz 16 Bit Mono 4 Choose an entry on Sound Selection Format PCM Attributes 8 000 kHz 16 Bit Mono 15KB sec Sound Selection 2 x Name untitied y Save As Remove Format M Attributes MMM 15 kb sec 5 Click OK to save the settings and voice files www yeastar cn Page 68 y 40 Yeastar SiSkyE1 User Manual Appendix B Glossary Busy tone Low pitched tone interrupted sixty times per minute This tone indicates that the called station is off hook or busy Dial tone A constant high pitched tone indicating that the system is ready to process your call It s essential that users listen to this tone before dialing phone numbers DTMF Dual Tone Multi Frequency DTMF is used for most call set ups between the telephone set and telephone switch Off hook The handset is removed from the cradle or you are in conversation On hook The handset is in the cradle PBX Private Branch Exchange It is a private telephone network used within an enterprise Users of the PBX share a certain number of outside lines for making telephone calls external to the PBX PSTN Public Switched Telephone Network gt It is the world s collection of interconnected Voice oriented public telephone networks VolP Voice over Internet Pro
54. xa Teed Address a http 192 168 5 223 8080 en frame frame php user type 0 username admin SiSky El S SiSky El Extend Your PBX to the Skype world Admin Port Auto Attendant Transferring User Transferring List Attendant Delete Ttem Add Ttem Phonebook O Dial DTMF Extension Type Phone Number Dial Rule Phone Number Utility support yeastar Skype ID Call Log Statistics E Other Transferring System M Enable others except that on the transferring list Password The digits of extension 4 B e g w 2 D w wi f Logout Copyright 2007 YEASTAR TECHNOLOGY 192 168 5 9 oF 316M 1 had dit 4B Figure 10 5 10 5 2 Enable others except that on the transferring list If enable other transferrings when the caller dials a number DTMF that can match none of the entries on Transferring List he must enter the full extension number to transfer As Figure10 5 input the digits of extension to transfer in time when caller finish dialing Example The auto attendant plays Welcome to Yeastar Company For product information please press 1 For technical support please press 2 For help press O or dial extension number directly In XX company 8301 is the extension of operator 8309 of sales technical support wants to answer calls by Skype and his ID is yeastar support See Figure10 5 Enable others except that on the transferring list and input 4 for The di
55. yright 2007 YEASTAR TECHNOLOGY Y Press Alt Z to bring back the page which is closed by mistake a 1 8 9 DEDO 192 168 5 9 oF 394m 1 Figure 10 19 If standard user wants to view his own private contacts list click the Private Contacts to add or delete contacts www yeastar cn Page 57 ic 4 Yeastar SiSkyE1 User Manual A SiSky El Skype Gateway Maxthon Browser DER File Edit View Favorites Groups Options Tools Window Help Navigator O O 0O 8 hd A Okan Teed Address a http 192 168 5 223 8080 en fr ame frame php user type 1username 20255 SiSky El S SiSky El Extend Your PBX to the Skype world 20255 Phonebook Public Contacts Priwate Contacts Dial Rule Utility Show 10 M items per page Delete Contact Add Contact Call Log No record yet Private Contacts Profile Logout oo y Yeastar Copyright 2007 YEASTAR TECHNOLOGY Y Press Ctrl E to open search option in the side bar 2 1 8 B a o 192 168 5 9 0 FS 39m 1 L Figure 10 20 10 13 3 Dial Rule Standard user has no right to modify view only www yeastar cn Page 58 ic 4 Yeastar SiSkyE1 User Manual A SiSky El Skype Gateway Maxthon Browser File Edit View Favorites Groups Options Tools Window Help Navigator O 0 0 hd 0 Ox amp oa9 Teed Address a http 192 168 5 223 8080 en frame frame php usertype 14username 20255 Extend Your PBX to the Skype world 20255 W Phonebook D

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