Intego Remote Management Console 2 User Manual
Contents
1. 24 hours Viewing Lists and Groups When you select a list or group you ll see the information about the Macs in that list or group You see Information about the selected item such as its name the policies used on the workstations it contains and the number of workstations Below this in the Software Versions section is a list of the Intego programs and software components installed on the workstations in the selected item This shows version numbers and the latest filter updates installed There is also activity information for ContentBarrier and or VirusBarrier depending on which of these programs are installed The toolbar contains four tabs that provide information and access to those workstations plus additional tabs for the Intego software you have installed on them http www intego com manuals en rmc 2 Using Remote Management Console html 3 14 12 7 12 18 PM Using Remote Management Console 2 ANA Servers Server All Workstations SERVERS 2 e O Server Ei g 5 5 All Workstations Overview Workstations Tasks Reports ContentBarrier NetUpdate VirusBarrier X6 Approval List i My Macs information Local Macs Name All Workstations 0e Laptops Policies Client 3 Outdated 1 workstation Change Workstatio st 24 hours Local policy 2 workstations POLICIES Admin 1 workstation NETUPDATE PROXIES Workstations 4 T Software Versions Intego Common Components 10 5 4 1 workstation NetUpdate 10 5 5 12. The options for each task are different Applying Policies via Tasks To apply a policy via Tasks select the policy from the Policy pop up menu then click Apply If you wish to schedule policy changes you can do so by clicking the Schedule button When you schedule a policy it will be applied at the time you select and you can choose to repeat it at regular intervals of minutes hours days weeks or months If you apply policies to computers that are not currently accessible the change in policy will be made the next time they are on line Generating Reports via Tasks To generate a report via Tasks click the Reports icon in the Tasks window The following dialog displays http www intego com manuals en rmc 2 Using Remote Management Console html 3 14 12 7 12 18 PM Using Remote Management Console 2 9 z Apply Policy Scan for Malware Generate Report Generate a report for a server a workstation or a list of workstations Name All Workstations Server Logs Report Server Logs req Format HTML B Options Period From Last Report HA To Last Record B aa _ Send a copy by email Settings Schedule Cancel The report will be created for the item you have selected You can choose from a number of options See Working with Reports for more on reports and their options If you wish to schedule report generation you can do so by clicking the Schedule
3. 2 lets you generate reports for individual computers lists or groups of computers You can view these reports in Remote Management Console or you can export them to save them and view them in other programs To create a report select a list group or individual computer then click the Reports icon in the Remote Management Console 2 toolbar Click the button and the following dialog displays http www intego com manuals en rmc 2 Using Remote Management Console html 3 14 12 7 12 18 PM Using Remote Management Console 2 Generate Report Generate a report for a server a workstation or a list of workstations Name All Workstations Server Logs Report Server Logs B Format HTML B Options Period From Last Report H To Last Record B C Send a copy by email Settings Schedule Cancel Create Here are your options e Name the name field is populated with the name of your selection the list group or computer You can change this name if you wish e Report choose the type of report you wish to create You can choose from Server Logs ContentBarrier VirusBarrier X6 Malware and VirusBarrier X6 Network e Format choose HTML or PDF If you choose the latter you can click the Options button to adjust the page setup for the resulting PDF file e Period choose from several options available from the pop up menus e Send a copy by e mail If you check this the report will be e ma
4. 7 12 18 PM Using Remote Management Console 2 AnA Servers Server Y SERVERS 4 A Ei All Workstations Overview Accounts Logs Tasks Reports Approval List Workstati 24 hours Server Information POLICIES Name Server NETUPDATE PROXIES Address myserver home Version 1 9 20 Generate Client Package Server License z Change Licensed for 5 seats 0 seat used sit 4 Overview This displays the name and address of your server its version number and its serial number You can generate a client package if you haven t already done so with the Remote Management Console 2 Assistant or if you add workstations after initial setup Accounts This is a list of user accounts set up to work with your Remote Management Console 2 server When you configured Remote Management Console you created a first administrator s account You can add remove or edit accounts by clicking the buttons below the accounts list Remote Management Console offers two types of accounts Administrators and Observers Administrators can make changes to settings workstation lists and all other items related to managing Intego software Observers can only view settings lists logs etc When you create an account check Allow user to edit settings if you want them to be an administrator Logs This tab displays logs of server activity You can choose to display all entries or just errors You can also choose
5. Add NetUpdate Proxy The NetUpdate Proxy Setup Assistant displays BO NetUpdate Proxy Setup Assistant Welcome to the NetUpdate Proxy Assistant Server address A NetUpdate proxy allows you to use a local server to distribute your pore Intego software updates to your workstations It will help you reduce your Authentication Internet bandwidth usage Summary You must first install the NetUpdate Proxy package from the Remote Management Console installation disk onto the desired server Once the package has been installed type the address of the server Server Address You should use an IP address that will be accessible from the managed workstations You should not use private addresses such as 127 0 0 1 or localhost In the first screen shown above enter the server name You can click the triangle at the right of the field to see a list of available NetUpdate proxies Click Continue to go to the next screen Set up your NetUpdate Proxy account by entering a user name and password then click Continue Complete the setup by clicking Close on the summary screen When this has finished you ll see your NetUpdate proxy in the NETUPDATE PROXIES section of the Remote Management Console sidebar If you select it you ll see information about that NetUpdate proxy http www intego com manuals en rmc 2 Using Remote Management Console html 3 14 12 7 12 18 PM Using Remote Management Console 2 ANA Proxies Se
6. NetUpdate Proxy Server then check the server you want to use You can set up more than one NetUpdate proxy server http www intego com manuals en rmc 2 Using Remote Management Console html 3 14 12 7 12 18 PM Using Remote Management Console 2 Sources Check for updates on NetUpdate Proxy Server B IP Address or Host Name Server local For a NetUpdate proxy to function the computer in which it is installed must be able to accept connections through port 8089 TCP Viewing Logs Remote Management Console 2 offers logs for both servers and NetUpdate proxies Click one of these items then click the Logs icon in the toolbar to see these logs Server logs show activity related to the server connections and disconnections of workstations connections by administrators any refused connections and any errors that occur You can choose when to remove log entries or you can remove all entries manually http www intego com manuals en rmc 2 Using Remote Management Console html 3 14 12 7 12 18 PM Using Remote Management Console 2 All Workstations Approval List Errors Only CI Wy Macs Date amp Time v Message amp Local Macs 11 11 10 2 27 18 PM Client Client 1 connected Laptops 11 11 10 2 27 13 PM _ Client Client 3 connected Workstatio st 24 hours 11 11 10 2 26 54 PM Administrator admin connected i 11 11 10 2 26 49 PM_ An administrator connection was refused Y POLIC
7. Server component It is recommended to install the Server component on a computer that is always on and is accessible to all the managed workstations http www intego com manuals en rmc 1 Welcome to Remote Management Console html 3 14 12 7 11 13 PM Welcome to Remote Management Console 2 2 You then install the Console component on a Mac which will be used by an administrator 3 Optional If you want to use a NetUpdate proxy you can install the NetUpdate proxy component on any Mac It can be the same computer that runs the Server component or another one The Mac with the NetUpdate proxy component must be able to connect to the Internet to access the Intego NetUpdate server and must be accessible to other computers running Intego software so they can access the installation packages for program and filter updates that it hosts 4 You use the Remote Management Console 2 application to configure the Server 5 You deploy the Client component and the appropriate Intego software on managed workstations Installing the Server Component To install the Remote Management Console 2 Server component mount the Remote Management Console 2 disk image If you are not logged in on the server copy the Remote Management Console Server pkg installation package to the server On the server double click on the Remote Management Console Server pkg installation package then follow the instructions displayed by the Installer You can do this using Apple R
8. of a computer s name in the search field to narrow down the list Click Apply to apply the policy to the selected computer You can also apply policies by selecting your server a list or a group then clicking the Overview button in the Remote Management Console 2 toolbar In the Information section at the top of the window you ll see which policy is currently applied Information Name Local Macs Policies Local policy 3 workstations Change Workstations 3 Click Change to change the policy The following dialog displays http www intego com manuals en rmc 2 Using Remote Management Console html 3 14 12 7 12 18 PM Using Remote Management Console 2 k7 Apply Policy Apply a predefined policy to workstations or groups Policy Main Policy B Schedule Cancel Apply Choose a policy from the Policy pop up menu then click Apply If you wish to schedule policy changes you can do so by clicking the Schedule button When you schedule a policy it will be applied at the time you select and you can choose to repeat it at regular intervals of minutes hours days weeks or months If you apply policies to computers that are not currently accessible the change in policy will be made the next time they are on line Working with Tasks Remote Management Console 2 lets you run several types of tasks on managed computers You can apply policies generate reports or run malware scans with Viru
9. IES 11 11 10 2 02 24 PM Server started Q Admin 11 10 10 5 24 45 PM Client Client 3 disconnected Glent 3 11 10 10 5 22 59 PM Client Client 2 disconnected Q Laptop Policy 11 10 10 5 19 35 PM Client Client 3 connected Q Main Policy 11 10 10 4 41 32 PM Client Client 2 connected Y NETUPDATE PROXIES 11 10 10 4 40 43 PM_ Client Client 2 disconnected Server tocal 11 10 10 4 40 19 PM Client Client 3 disconnected 11 10 10 4 24 21 PM Client Client 3 connected 11 10 10 4 24 18 PM_ Client Client 3 disconnected 11 10 10 3 19 19 PM Client Client 1 connected 11 10 10 3 19 18 PM Client Client 3 connected 11 10 10 3 19 18 PM _ Client Client 2 connected 11 10 10 3 10 00 PM Administrator admin connected 11 10 10 3 09 54 PM An administrator connection was refused 11 10 10 2 44 55 PM An error occured while saving server preferences Failed to open Workstation 11 10 10 2 44 55 PM_ An error occured while saving server preferences Failed to open Workstation 11 10 10 2 38 05 PM Client Client 1 waiting for approval 11 10 10 2 38 04 PM Client Client 3 waiting for approval 11 10 10 2 38 04 PM Client Client 2 waiting for approval 11 10 10 2 24 18 PM Administrator admin connected 11 10 10 2 20 25 PM An administrator connection was refused 11 10 10 2 19 45 PM An administrator connection was refused 11 10 10 2 18 51 PM An administrator connection was refused 11 10 10 1 58 51 PM Ser
10. Intego Remote Management Console 2 User Manual Intego Remote Management Console 2 User Manual Welcome to the User Manual for Intego Remote Management Console 2 Use the Table of Contents below to go to the different sections of the manual You can come back to this main Table of Contents at any time by clicking the Go to Main Table of Contents link at the top of each page Table of Contents 1 Welcome to Remote Management Console 2 2 Using Remote Management Console 2 2010 Intego All Rights Reserved http www intego com manuals en rmc remote management console 2 user manual html 3 14 12 7 10 38 PM Welcome to Remote Management Console 2 Welcome to Remote Management Console 2 e Managing Intego Software on Multiple Macs e Remote Management Console 2 Features e Installing and Setting Up Remote Management Console 2 Connecting Remote Management Console 2 to Remote Servers e Updating Remote Management Console 2 e About Your Copy of Remote Management Console 2 e Appendix Using Key Authentication Go to Main Table of Contents Managing Intego Software on Multiple Macs Companies schools and other institutions have security policies that must be applied and enforced Intego s Internet security software provides robust protection from the many dangers of the Internet protection from viruses and malware network attacks unwanted content and much more Institutions with large numbers of Macs using Intego software wi
11. TCP Deploying the Client Component The Client component is installed on workstations that you manage using Remote Management Console The deployment of the Client component is covered in the Using Remote Management Console section of this manual Note that each time the Remote Management Console software is updated you must create and deploy a new version of the Client component Using the Remote Management Console Assistant http www intego com manuals en rmc 1 Welcome to Remote Management Console html 3 14 12 7 11 13 PM Welcome to Remote Management Console 2 After you ve completed the installation of the various components of Remote Management Console you can launch the Remote Management Console application The first time you do this the Remote Management Console Assistant will display to help you complete your setup G0 Remote Management Console Assistant Welcome to the Remote Management Console Setup Assistant Introduction Remote Management Console allows you to observe and control Intego software on multiple client computers Server Address Authentication It consists of three components Serial Number Q Server This is an essential component All managed computers Ow must be able to communicate with the server This server should be Summary always on Client installation If you haven t already done so please install the Remote Management Console Server package on your server This package is
12. available on your Remote Management Console disk Client This component is installed on workstations managed by Remote Management Console Q Console This is the application you are currently running Remote e Management Console allows you to monitor and control workstations managed by the server Go Back Continue This assistant will give you some information about using Remote Management Console and will help perform the setup necessary to enable the program The Assistant presents six screens e Introduction e Server Address e Authentication e Serial Number e Client installation e Summary Introduction The Introduction screen gives you an overview of the three components used by Remote Management Console Make sure that you have installed the Remote Management Console Server component on your server before continuing To go to the next screen click Continue Server Address This screen asks you to enter the name or IP address of the server on which you have installed the Remote Management Console Server component Do this then click Continue to go to the next screen Remote Management http www intego com manuals en rmc 1 Welcome to Remote Management Console html 3 14 12 7 11 13 PM Welcome to Remote Management Console 2 Console will attempt to connect to the server Authentication Enter the necessary information to create the first Remote Management Console administrator account Th
13. button When you schedule a report it will be generated at the time you select and you can choose to repeat it at regular intervals of minutes hours days weeks or months Running Malware Scans via Tasks To run a malware scan with VirusBarrier via Tasks click the Scan for Malware icon in the Tasks window The following dialog displays http www intego com manuals en rmc 2 Using Remote Management Console html 3 14 12 7 12 18 PM Using Remote Management Console 2 uv Apply Policy Generate Report a Scan for Malware Scan for malware in selected locations and optionally repair infected files Locations to scan Volumes O E Startup Volume Cal O Other Volumes System Folders O E System O Library Users 3 Applications 1 om Option __ Repair infected files ea Schedule Cancel Scan Chose the locations you wish to scan a number of standard locations are available in the list but you can add others by clicking the button and entering a path in the Additional Paths list that displays You can optionally choose to repair infected files during this scan If you wish to schedule malware scans you can do so by clicking the Schedule button When you schedule a malware scan it will be run at the time you select and you can choose to repeat it at regular intervals of minutes hours days weeks or months Working with Reports Remote Management Console
14. by dragging them from the All Workstations list you can access individual workstations from the Workstations tab To create a smartlist click the button below the sidebar and choose New Smart List Enter a name for the smartlist then choose among the criteria available Name Laptops Rules model contains gt MacBook he Cancel Co In the example above the smartlist will find any Macs whose model names contain MacBook therefore finding all of the laptops being managed Other criteria are available such as name system version client version and more Criteria can be combined by clicking the button at the right of the Rules section An example smartlist displays in Remote Management Console 2 when you launch the program it contains all computers that have not been connected in the past 24 hours Creating Groups In addition to the two types of lists above you can also create groups A group is presented as a folder and can contain lists smartlists and or other groups To create a group click the button below the sidebar and choose New http www intego com manuals en rmc 2 Using Remote Management Console html 3 14 12 7 12 18 PM Using Remote Management Console 2 Group Name the group then add lists and smartlists to it as you desire by dragging them onto the group s folder icon SERVERS v Server All Workstations amp Approval List C My Macs m Local Macs Laptops Workstati
15. e name model policy applied system version client version last connection and IPv4 and IPv6 addresses for each Mac Right click on the column headers to choose to show or hide specific columns If you double click a workstation you can access information about that workstation You can also change settings for that workstation s version of ContentBarrier and or VirusBarrier from those programs tabs Tasks This tab shows tasks that have been applied to the Macs in the list or group For more on tasks see Working with Tasks Reports This tab lets you create and view reports for the Macs in the list or group For more on reports see Working with Reports ContentBarrier or VirusBarrier These tabs let you see logs for ContentBarrier or VirusBarrier Combined logs display for all the workstations in the list or group NetUpdate If you click the NetUpdate icon you can access a list of Software Versions installed on the workstations in the selected item or view a log of Installed Updates From the Software Versions tab you can apply updates to individual programs Click on a program then if updates are available click Update and follow the instructions Working with Policies Remote Management Console 2 lets you create and apply policies to the Intego software ContentBarrier VirusBarrier and or NetUpdate on the Macs you manage You can create as many policies as you want and apply them to lists of Macs groups or even to i
16. emote Desktop or via the command line if you wish to perform a remote installation Installing the NetUpdate Proxy Component To install the NetUpdate Proxy component mount the Remote Management Console 2 disk image If you are not logged in on the server copy the NetUpdateProxyServer pkg installation package to the server On the server double click on the NetUpdateProxyServer pkg installation package then follow the instructions displayed by the Installer You can do this using Apple Remote Desktop or via the command line if you wish to perform a remote installation Installing the Console Component The Console component is an application that requires no special installation process Open the Remote Management Console 2 disk image and drag the Remote Management Console application into the Applications folder on the Mac where you wish to use it Connecting Remote Management Console 2 to Remote Servers For Remote Management Console to be able to connect to the server the server must be able to accept connections through port 18133 TCP For workstations to be able to connect to the server the server must be able to accept connections through port 18134 TCP If servers use a firewall including that which is part of VirusBarrier X6 these ports must be open for the different components to be able to communicate Network Ports Used by Server Connections from Remote Management Console 18133 TCP Connections from workstations 18134
17. iled to one or more addresses Click the Settings button to choose e mail settings When you have chosen how you wish the report to be generated click Create to have Remote Management Console 2 create the report If you wish to schedule report generation you can do so by clicking the Schedule button When you schedule a report it will be generated at the time you select and you can choose to repeat it at regular intervals of minutes hours days weeks or months Updating Client Computers Intego software provides subscription based updates to filters to ensure up to date protection from malware for VirusBarrier and updated content filter keywords and URLs for ContentBarrier Intego NetUpdate is used to provide these filter updates as well as updates to the programs themselves NetUpdate is installed on all client computers to ensure updates and Remote Management Console 2 lets you use a NetUpdate Proxy which offers centralized updating for all the Macs you manage Rather than have each client Mac connect to the Internet to download updates you download a single update and store it on your server and client computers obtain the update from that location http www intego com manuals en rmc 2 Using Remote Management Console html 3 14 12 7 12 18 PM Using Remote Management Console 2 To use a NetUpdate Proxy you have to add one to Remote Management Console Click the button below the Remote Management Console 2 sidebar and choose
18. is is different from the accounts already on the server but you may use the same name and password if you wish Check Remember this password in my keychain if you want this password stored in your keychain so you don t have to enter it manually in the future ere Remote Management Console Assistant Server Authentication Create the first administrator account of the Remote Management Console server admin home Introduction Server Address Authentication Serial Number Client installation Summary Password Verify E mail _ Remember this password in my keychain Go Back Continue Enter the necessary information then click Continue to go to the next screen Note that this screen may be different from what is shown here if you have already set up a server and are connecting to it from an instance of Remote Management Console that did not set up the server Note you can choose to not enter a password when creating an account in this step or later from the Remote Management Console application and instead use key authentication To learn how to use this see Appendix Using Key Authentication at the end of this section of the user s manual Serial Number Enter your Remote Management Console serial number then click Continue Note that this screen will not display if you have already set up a server and serialized it Your serial number determines how many workstati
19. lable NetUpdate can check for updates automatically on Intego s server or it can check a NetUpdate proxy server set up on a computer selected by the administrator and automatically update all of Intego s programs and their http www intego com manuals en rmc 1 Welcome to Remote Management Console html 3 14 12 7 11 13 PM Welcome to Remote Management Console 2 filters Deploying Intego Software on Multiple Macs If you manage a large number of Macs it s good to know that deploying Intego software on your managed computers is simple Intego has a white paper called Intego Enterprise Software Deployment Guide that you can download and use to prepare and manage your deployment Remote Management Console 2 Features Remote Management Console 2 lets administrators e Manage Intego software on multiple Macs e Organize client computers by list or group e Apply security policies by list or group e Access information about managed client Macs e Perform automatic and manual updates of Intego software and filters on client Macs e Run manual tasks such as malware scans on client Macs e Monitor Intego software on client Macs and access full logs Installing and Setting Up Remote Management Console 2 Remote Management Console 2 consists of four components e Server The Server component retrieves settings and logs from managed workstations and provides the workstations with updated settings e Client The Client component is installed
20. ll benefit from centralized administration of software allowing administrators to establish and deploy their security policy quickly and easily Intego Remote Management Console 2 is a software administration tool designed for managing Intego software on multiple Macs Remote Management Console 2 allows administrators to create and load policies configure individual settings and functions and make changes to Intego programs on all managed computers quickly and easily Policies for these programs can be managed for individual workstations or for groups of workstations Remote Management Console allows administrators to manage and configure Intego security software on any number of Macs over a local network or via the Internet The administrator can contact client computers via a Remote Management Console server and set policies for the following programs e VirusBarrier X6 provides comprehensive protection from malware and network threats VirusBarrier X6 is the only antivirus program for Mac that includes full anti malware protection together with firewall network protection anti phishing anti spyware features and more e ContentBarrier is a content filtering program for Mac providing functions for parents and businesses It is designed to filter and block certain Internet content according to the needs of each school business or institution e NetUpdate ensures that updates to Intego s programs and filters are downloaded and installed when avai
21. mation about your copy of Remote Management Console 2 choose Remote Management Console gt About Remote Management Console This screen shows the version number of your copy of Remote Management Console 2 Technical support Technical support is available for registered purchasers of Intego products with valid subscriptions from the Intego Support page Appendix Using Key Authentication When you set up user accounts you can choose to use passwords but you can also use key authentication if you wish to limit access to only those users on specific computers that you have authorized To do so you need to perform the following operations 1 On the Mac where the Remote Management Console application is to be used note the contents of the Library Preferences Remote Management Console console_host_key pub file 2 On the server create the following file Library Preferences Intego Remote Management Console Server authorized_keys plist Administrative rights are necessary to do this This is an XML file which contains associations between user names and keys http www intego com manuals en rmc 1 Welcome to Remote Management Console html 3 14 12 7 11 13 PM Welcome to Remote Management Console 2 3 Enter the key copied in step 1 together with the user name the file should look like this lt xml version 1 0 encoding UTF 8 gt lt DOCTYPE plist PUBLIC Apple DTD PLIST 1 0 EN http www apple com DTDs PropertyLis
22. ndividual computers Creating Policies To create a new policy click the button below the sidebar and choose New Policy The new policy will display as an entry in the sidebar in the POLICIES section Enter a name for the policy then make changes to the settings of ContentBarrier VirusBarrier and or NetUpdate and click Save When you click either the ContentBarrier VirusBarrier or NetUpdate icon in the Remote Management Console 2 toolbar you ll have access to all of the settings of the selected program While the actual display of the settings is slightly different from that of the individual programs you can access all such settings For more information on these individual settings see the user manuals for the versions of the programs you are using on this web page Applying Policies When you create policies there are two ways to apply them If you click on the name of a policy in the sidebar then click on Apply to at the bottom of the window the following dialog displays http www intego com manuals en rmc 2 Using Remote Management Console html 3 14 12 7 12 18 PM Using Remote Management Console 2 Name Policy y D My Macs Client 2 Local policy im Local Macs Client 3 Local policy Laptops Client 1 Local policy Workstations 3 workstations displayed 1 group selected Select your server to see all the Macs it manages or select a list or group to narrow down the list You can also type part
23. on managed workstations and is the bridge between the Server component and the Intego software installed on the workstation Console The Console component is the application which allows administrators to interact with the Server component The Console can interact with one or more servers and can be installed on a server where the Remote Management Console 2 Server component is installed or on any other Mac e NetUpdate proxy The NetUpdate proxy is an optional component that can be used to save Internet bandwidth and keep software on managed workstations up to date without them being directly connected to the Internet NetUpdate is the Intego tool used to update software and filters Remote Management Console 2 s Console Server and NetUpdate Proxy components require Mac OS X 10 5 or later or Mac OS X Server 10 5 or later running on either a PowerPC or Intel based Mac Client components require Mac OS X 10 5 or later on either PowerPC or Intel based Macs and are not supported on Mac OS X Server Remote Management Console works with the following versions of Intego software e VirusBarrier X6 10 6 5 or later e ContentBarrier 10 6 3 or later e NetUpdate 10 5 5 or later Preparing for Installation Installation of Remote Management Console involves several steps as you install the different components mentioned above and prepare your workstations for installation of Intego software These steps are as follows 1 You first install the
24. ons Remote Management Console can manage You cannot use the same serial number on more than one server if you wish to use more servers contact Intego for an additional license http www intego com manuals en rmc 1 Welcome to Remote Management Console html 3 14 12 7 11 13 PM Welcome to Remote Management Console 2 Client installation The next screen lets you create a Remote Management Console Client package that you can then install on your client computers This package contains information allowing the clients to securely communicate with your server ere Remote Management Console Assistant Deploy client package on clients Introduction In order to manage Intego software on workstations you must install the Remote Management Console Client package Server Address Authentication This package can be installed manually or with third party solutions such as Apple Remote Desktop Serial Number PP p Client installation 2 m Generate a Client package Summary This package will be configured to contact the Admin server ETOT Click Continue to create this client package You ll be asked to save this package After you have created this client package you must install it on the client computers you are managing You can do this in three ways e Copy the package to the client computers then double click it and use the Apple Installer application to install it e Use Apple Remote Desk
25. ou can deactivate password based authentication on the server if you wish To do this edit the Library Preferences Intego Remote Management Console Server UsersList plist file and delete the PasswordHash entry and its associated lt data gt entry for the users for whom you have set up key authentication 5 Quit the RMCServer process on the server you can do this from Activity Monitor or via the command line The process will be automatically relaunched 6 From this point on a user need only enter their user name if they are on an authenticated Mac to connect to the server they no longer need to enter a password Using Remote Management Console 2010 Intego All Rights Reserved http www intego com manuals en rmc 1 Welcome to Remote Management Console html 3 14 12 7 11 13 PM Using Remote Management Console 2 Using Remote Management Console 2 e Server Information e Working with Workstation Lists e Working with Policies e Working with Tasks e Working with Reports e Updating Client Computers e Viewing Logs Go to Main Table of Contents Server Information When you have completed the Remote Management Console 2 setup procedure the Remote Management Console 2 application will open and your server will be visible in the sidebar Five tabs display information about that server or allow you to view logs run tasks or create reports http www intego com manuals en rmc 2 Using Remote Management Console html 3 14 12
26. rver local SERVERS O Server A All Workstations Overview Logs Approval List J My Macs Proxy Information Local Macs Name Server local Laptops Address Server local Workstatio st 24 hours Login admin Change Login and Password POLICIES Q Admin Version 1 0 O Client3 Last Check Never Check Now Laptop Policy Main Poticy Schedules Y NETUPDATE PROXIES Next scheduled checks Monday 3 30 AM Edit V Servertocal Tuesday 3 30 AM Wednesday 3 30 AM Thursday 3 30 AM Friday 3 30 AM i 4 This pane shows you the name and address of your server and the account that is being used You can change the login and password for that account if you wish It also shows the last time the server checked with Intego s NetUpdate server for updates You can check manually by clicking Check Now In the Schedules section you ll see when the NetUpdate proxy is scheduled to check for updates By default updates are set to run once a day at a certain time You can click the Edit button and make changes in the dialog that displays you can change the time by double clicking a time or choose which days you want to check for updates by checking or unchecking them To set your workstations to use the NetUpdate proxy to check for updates click on one of your policies in the Remote Management Console sidebar then click on the NetUpdate icon in the toolbar In the Sources section of this screen choose Check for updates on
27. sBarrier You can run tasks by selecting a server list or group then clicking the Tasks tab in the toolbar When you view the Tasks pane you will first see a list of tasks You can delete any of these by selecting them and clicking the button below the Tasks list You can select multiple items and delete them as well http www intego com manuals en rmc 2 Using Remote Management Console html 3 14 12 7 12 18 PM Using Remote Management Console 2 E All Workstations Approval List Start Date v G My Macs Apply A i 11 11 10 2 59PM 1 second amp Local Macs Ps Laptops Update Admin Policy Bg a EAA oon Completed on 11 11 10 2 58 PM hs Works ssa Apply Admin Policy POLICIES Completed on 11 11 10 2 58 PM fh Xxxheuns Laptop Policy Running since 11 11 10 2 54 PM Main Policy Apply Main Policy Policy Completed on 11 11 10 2 35 PM NETUPDATE PROXIES To perform a new task select an item your server a list or a group then click the button below the Tasks list The following dialog displays http www intego com manuals en rmc 2 Using Remote Management Console html 3 14 12 7 12 18 PM Using Remote Management Console 2 9 S Apply Policy Generate Report Scan for Malware 9 Apply Policy Apply a predefined policy to workstations or groups Policy Main Policy req Schedule Cancel Apply Click on the type of task you wish to run
28. t 1 0 dtd gt lt plist version 1 0 gt lt dict gt lt key gt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lt key gt lt string gt alice lt string gt lt key gt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lt key gt lt string gt bob lt string gt lt dict gt lt plist gt Each key should appear only once but the same user name can be associated with several keys if you wish to provide access to the same user from multiple Macs 4 Now that the key base authentication has been set up y
29. top to install the package on your client computers e Install it via the command line Connect to each client computer via ssh then copy the package file and install it using the installer command Summary The Summary screen shows you that the configuration process has been completed Click Close to quit the Assistant and use Remote Management Console Updating Remote Management Console 2 When updates are available to any of the components that make up Remote Management Console 2 the Console component will display an alert In such case the alert will display a link from which you can download a new disk http www intego com manuals en rmc 1 Welcome to Remote Management Console html 3 14 12 7 11 13 PM Welcome to Remote Management Console 2 image containing the new versions of all the components Follow the same installation instructions presented above to install the updates For updates a Console gt Server gt Client hierarchy should be respected When new versions are available if it is not possible to update all clients at once the Console should be updated first then the Server and finally the clients New versions of the Console will be compatible with older versions of the Server new versions of the Server will be compatible with older versions of the Client component About Your Copy of Remote Management Console Remote Management Console _ License Agreement To get infor
30. ver started Remove log items After one month E3 NetUpdate proxy logs show server activity connections by workstations and any errors that occur Welcome to Remote Management Console 2 2010 Intego All Rights Reserved http www intego com manuals en rmc 2 Using Remote Management Console html 3 14 12 7 12 18 PM
31. when you want to remove logs or do so manually http www intego com manuals en rmc 2 Using Remote Management Console html 3 14 12 7 12 18 PM Using Remote Management Console 2 Tasks This shows a list of all tasks you have run using your server You can run a new task by clicking the button For more on tasks see Working with Tasks Reports This tab lets you create and view reports for the Macs managed by your server For more on reports see Working with Reports Working with Workstation Lists Click the disclosure triangle next to your server to see lists related to that server The All Workstations list contains all Macs that you have set up with a Remote Management Console 2 client package for that server When you first install that package however computers will be in the Approval List Click that list then select the computers you wish to approve and click Approve They will be added to the All Workstations list Creating Lists and Smartlists Remote Management Console 2 lets you create two types of lists to organize the Macs that you administer You can create lists and smartlists The former are static lists to which you add workstations manually and the latter populate themselves based on criteria you choose These lists work like playlists and smart playlists in iTunes To create a list click the button below the sidebar and choose New List Enter a name for the list and add any workstations you want to it
32. workstation Personal Antispam 10 6 3 23 06 10 Filters 1 workstation Personal Backup 10 6 1 1 workstation VirusBarrier X6 10 6 6 24 06 10 Filters 1 workstation ContentBarrier 5 Web pages Statistics for the last 24 hours for All Users E Web Pages Blocked 0 E Web Pages Visited 0 VirusBarrier X6 No suspicious activity detected e Overview e Workstations e Tasks e Reports e ContentBarrier e NetUpdate e VirusBarrier Overview This tab gives you an overview of the Macs in your list or group It shows the name of the list or group the number of workstations it contains the policy or policies in effect and shows some information for ContentBarrier user statistics and or VirusBarrier recent suspicious activity if these programs are installed Even if only one Mac ina list or group has a specific program the section for that program will display Note that while Remote Management Console allows you to manage settings for VirusBarrier X6 ContentBarrier and NetUpdate other Intego software will display in the Software Versions section of this pane if they are installed on client computers that you manage This is because NetUpdate can be used to update those programs and or their filters http www intego com manuals en rmc 2 Using Remote Management Console html 3 14 12 7 12 18 PM Using Remote Management Console 2 Workstations This is a list of the Macs in the list or group It shows th
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