Telstra V950a
Contents
1. 10 Getting started 2 To fit the NiMH battery into the handset remove the battery compartment cover by sliding it out Place the battery pack as indicated following the polarity Slide the battery compartment cover back on until it clicks into place 3 Place the handset on the base to charge for at least 14 hours When the handset is fully charged the iii will be displayed A beep indicates that the handset is properly placed on the base or charger 4 When the battery is fully charged plug one end of the telephone line cord into the base station and the other end into the telephone wall socket Wall mounting Your Telstra V950a is designed to mount on a standard wall mounting plate Reverse the desk stand on your V950a base and attach to your wall mount plate IMPORTANT The base station must be plugged into the mains power socket at all times Do not connect the telephone line until the handset is fully charged Only use the power telephone cables and NiMH battery pack supplied with the product Battery low warning can use it again During charging the m will appear to be filling in the display Battery performance In ideal conditions a fully charged battery should give up to 10 hours talk time or 100 hours standby time on a single charge Note that a new battery will not reach full capacity until it has been in normal use for several days To keep the battery2. Dial an entry 1 In standby mode press right to access the Phonebook 2 Press GS or amp B to select the entry you want or search alphabetically using the alphanumeric keypad see tip below 3 Press amp or to dial the desired number To search alphabetically Press the relevant keypad button e g for the entries beginning with T press J once then press Gor amp to scroll through the entries 26 Edit a name and number 1 In standby mode choose Menu and press Gor to select Phonebook 2 Choose Select to access the Phonebook menu then choose Select 3 Press GSor amp amp to select the entry that you want Choose Select 4 Choose Menu then press Gor to select Edit Choose Select 5 Use the keypad to enter a new name and phone number and then select the melody 6 Choose OK to save When editing a name or number choose CLEHE to delete characters and digits Copy all entries 1 In standby mode choose Menu and press Gor to select Phonebook 2 Choose Select to access the Phonebook menu 3 Press Gor to select FE TRAHSFER Choose Select Note if you only have one handset registered to the base station PB Transfer menu will not appear 4 Press Gor to select the handset that you want to copy to and choose Select Note if you only have one additional Phonebook handset the additional handset will be selected automatically At the receiving handset 5 The han
3. will be removed If the caller number is withheld PRIVATE will display If the caller number is unavailable UMAYAILAELE will display When the list is full and a new call is received the oldest entry will be deleted automatically The Calls list can hold numbers up to 24 digits and names up to 12 characters IMPORTANT To use Telstra Calling Number Display you must first subscribe to the service from Telstra For more information on Telstra Network Features call Telstra on 13 22 00 To ensure the caller s name is displayed make sure you have stored the full telephone number including the area code in the phonebook 35 Telstra Network Features View call details 1 Press amp to access the call list OR 1 In standby mode choose Menu and press or to select CALL LIST Choose Select 2 Select RECEIVED CALL 3 Press Gor amp amp to select the entry that you want 4 Choose Select to view the details of the call list entry Dial from the Calls list 1 Press amp to access the call list OR 1 In standby mode choose Menu and press or to select CALL LIST Choose Select 2 Select RECEIVED CALL 3 Press GSor amp to select the entry that you want 4 Press amp to call the number 36 Store a Call list number into the phonebook 1 Press amp to access the call list OR 1 In standby mode choose Menu and press orf to select CALL LIST Choose Select 2 Select RECEIVED CA
4. Press GSor amp amp to select RING VOLUME Choose Select Settings 4 Press or amp to select the ringer volume that you want 5 Choose Select to confirm Choose from 5 base melodies There are 5 volume levels including Volume Off Change Recall Flash Time The default Recall Time is 100msec 1 In standby mode choose Menu and press GorB to select BASE SETTINGS Choose Select 2 Press GSor to select FLASH TIME Choose Select 3 Press GSor amp to select the recall flash time that you want Short Medium Long 4 Choose Select to confirm The recall time should not normally need to be adjusted from the default 100msec unless you are advised to do so The Recall button is used to access certain Telstra Network Features such as Call Waiting System PIN 1 In standby mode choose Menu and press orf to select EASE SETTINGS Choose Select 2 Press orf to select MODIFY FIN Choose Select 3 You will be prompted to enter the 4 digit system PIN 4 Enter the old system PIN and choose OK Default 4 digit system PIN is 0000 5 Enter the new system PIN and choose OK 6 Re enter the new system PIN and choose OK 7 Choose OK to confirm The System PIN is used when changing certain settings and registration deregistration The default setting is 0000 You can change this to your own preferred 4 digit number If you make a mistake choose Clear to delete digits 31 Settings System
5. Select 2 Press GS orf to select SELECT EASE Choose Select 3 Press GS or amp to select the base station that you want Note The currently used base is indicated with an If registration is not successful first time please repeat the process again in case the base registration period ran out of time If there are already 5 handsets registered to the base the registration will fail You must de register another handset before you can register the new one If your Telstra V950a handset is registered to more than one base you can select which base to use If you have a handset registered to more than one base and then deregister it from one of them you will need to re select which base to use 55 Help Phone does not work e Have you installed the battery correctly See page 11 e Check that the mains power is correctly connected e Is the handset switched off To switch the handset on see page 22 No dial tone e Is the telephone cord of the base plugged into the phone socket e Check that the mains power is switched on at the power point e Only use the telephone cord supplied with the phone Cannot dial out or receive calls e Check that the mains power is correctly connected e The battery may need recharging e Has there been a power cut If so place the handset back on the base for 10 seconds and try again If it still does not work disconnect the battery and mains power for 10 minutes then reconnec
6. security code To enable disable remote access 1 In standby mode choose Menu and press Gor to select ANSHER MACHIHE Choose Select 2 Press GSor amp amp to select Tall SETTIHGS Choose Select 3 Press GSor amp amp to select REMOTE ACCESS Choose Select 4 Press Gor to select OH OF OFF to turn the remote access on or off respectively 5 Choose Select to confirm Remote access When enabled you can callin from another phone to listen to your messages and operate your answering machine You are asked to set a Remote Access PIN so that other people cannot ring up and listen to your messages 45 Answering machine Change the 4 Digit Remote Access PIN 1 In standby mode choose Menu and press or to select ANSHER MACHINE Choose Select 2 Press GSor amp amp to select Tall SETTINGS Choose OK 3 Press GSor amp to select CHG REMOTE FIH Choose Select 4 Enter the Old remote access PIN Default Remote Access PIN is 0000 5 Press amp to enter the new remote access PIN 6 Press amp to enter the new remote access PIN again 7 Choose OK to confirm 46 If you forget to switch on your answering machine 1 Call your number from another phone and let it ring After 14 rings the machine will switch on and answer your call 2 Enter your Remote Access PIN Play back your messages as shown below in Operating your answering machine remotely If you do not choose to switch your answering
7. Chk CF No Ans C B Off TecHelp Line Ans Machine Playback Delete All Memo TAM On Off TAM Settings 21 Using the phone Switch handset on or off To switch the handset off 1 Press and hold E To switch the handset on 1 Press and hold again Make an external call 1 Press amp or GB to access the line 2 When you hear the dial tone dial the number Pre dialling 1 Enter the number If you make a mistake choose CLEAR to delete the last digit 2 Press W8 to dial End acall 1 Press or put the handset back on the base station Call timer Your handset will automatically time the duration of all external calls The handset display shows the call duration both during and for a few seconds after your call is terminated 22 Out of range warning When the handset goes out of range of the base the ka antenna icon flashes If you are on a call the line will hang up When you move back within range the handset will automatically reconnect to the base Receive a call When you receive a call the phone rings The display will show the caller s number if available or the caller s name if it matches an entry in the phonebook If you do not subscribe to Telstra Calling Number Display the screen shows IHCOMIMG CALL 1 Press a GB or choose ACCEPT to answer the incoming call Auto answer As long as you have auto answer set to ON you can answer a call by lifting the handset off t
8. a melody and choose OK to save the phonebook entry You must enter a name to go with a number in order to save the entry Entering names Use the keypad letters to enter names e g to store Tom Press W once to enter T Press three times to enter o Press WJ once to enter m Writing tips Press Clear to delete the last character or digit Press and hold Clear to delete all characters or digits Press or amp amp to move backward or forward through the characters digits Press and hold jij to switch between upper and lower case Press and hold FE to switch among different character sets To enter a pause in a phonebook number When storing a number press and hold and aF will be displayed View an entry 1 In standby mode press right The first entry in the phonebook will be displayed 2 Press orf to select the phonebook entry that you want 4 Choose Select to view the phonebook entry OR 1 Choose Menu and press or amp amp to select PHOMEBOOE 2 Choose Select to access the Phonebook menu 3 Choose Select to select IEW 4 Press GSor amp amp to select the phonebook entry that you want 5 Choose Select to confirm 25 Phonebook View Phonebook capacity 1 In standby mode choose Menu and press orf to select Phonebook 2 Choose Select to access the Phonebook menu 3 Press Sor to select PE STATUS 4 Choose Select to display the number of entries remaining in the phonebook memory
9. a total of 30 text messages in the Inbox and Outbox combined Using the Outbox Saved draft text messages and messages you have sent are kept in the Outbox If a text message you tried to send was not successful it is stored in the Outbox 1 In standby mode choose Menu and press orf to select SMS Choose Select 2 Press GSor amp amp to select Outbox Choose Select 3 Press GS or amp amp to select the message you want and choose Select to view the message content 4 Choose Menu and press amp or amp to select the following options Forward Choose Select to display the original SMS text of the sender You can edit the message or send to other respondents directly 49 Text messaging Delete Choose Select to delete the selected SMS Choose OK to confirm deletion Delete List Choose Select to delete all the SMS stored in the Outbox Choose OK to confirm deletion 5 Press BJ to cancel at any stage and return to standby mode hr Receiving Messages i When you receive new text messages and HEH SMS will be displayed on the screen Read messages 1 In standby mode choose Menu and press or to select SHS Choose Select 2 Press GSor amp amp to select IMB Choose Select If there is no message HAILED EMPTY will display choose OK to go back to previous menu 3 Press GSor amp amp X to select the message you want and choose Select to view the message content 4 Choose Menu and p
10. functions of your answering machine in the event your answering machine is switched off You will need to set the day date and time if you have not already done so so that you will know when each message was received If you have subscribed to Telstra Calling Number Display the date and time is set automatically when you receive your first call To set the date and time manually see page 33 40 Using the answering machine from the handset Switch the answering machine on off 1 In standby mode choose Menu and press orf to select ANSWER MACHINE Choose Select 2 Press or amp to select TAM ON OFF Choose Select 3 Press GSor amp to select OH OR OFF 4 Choose OK to confirm When set to On the handset display shows Answering machine Outgoing messages The outgoing message is the message a caller first hears when the answering machine answers their call There are 2 pre recorded outgoing messages to choose from or you can record your own Record Your Own Outgoing Message OGM 1 In standby mode choose Menu and press orl to select ASHER MACHINE Choose Select 2 Press or amp to select TAM SETTINGS Choose Select 3 Press Gor to select OGM SETTINGS Choose Select 4 Press Sor amp to select ANSWER amp RECORD OF ANSHER OHLY Choose Select 5 Press GS or amp to select RECORD 6 Choose Select to start recording your personalized OGM and RECORDIHG is displayed on the scree
11. in the best condition leave the handset off the base for a few hours at a time Running the battery right down at least once a week will help it last as long as possible The charge capacity of the rechargeable battery will reduce with time as it wears out giving the handset less talk standby time Eventually it will need to be replaced A replacement battery pack can be obtained by contacting TecHelp on 1300 369 193 or from your local electrical retailer After charging your handset for the first time subsequent charging time is about 6 8 11 Getting started hours a day The battery and handset may become warm during charging however this is normal Setting up for multiple packs If you have purchased a Telstra V950a multiple pack you will need to prepare additional handsets and chargers for use For each additional handset and charger 1 Plug the mains power cable into the power socket on the charger base plug the other end into the mains power wall socket and switch the power on V950a Extension Charger 12 2 To fit the NiMH battery into the handset remove the battery compartment cover by sliding it out Place the battery pack as indicated following the polarity Slide the battery compartment cover back on until it clicks into place 3 Place the handset on the base to charge for at least 14 hours When
12. is 1 3 charged Battery is 2 3 charged Flashing battery needs charging i Battery is charging 17 Getting to know your phone Answering machine base DIGITAL DELETE ANSWERING SYSTEM CHANGE ANS MODE NEW MESSAGES IN USE CHARGING a REPEAT PLAY STOP SKIP I I I I 666 0000 18 Getting to know your phone 1 DELETE In standby mode press and hold to delete all old messages During answering message playback press to delete the current playing message 2 REPEAT During answering message playback press to repeat the message 3 SKIP FORWARD During answering message playback press to play the next message 4 1N USE Light Turn On when the handset has answered a call or is making a call 5 CHARGING Light 6 ANSWER ON OFF Press to switch answering machine on or off 7 PAGE Press to ring all registered handsets This is helpful for finding a missing handset see page 24 Also used during registration process see page 55 8 CHARGING CRADLE 9 VOLUME Press to increase or decrease the speaker volume during message playback or call screening 10 STOP Press to stop playback 11 PLAY Press to play both new and old messages 12 Play selected OGM Outgoing Message 13 Change answer mode Press to switch between Answer off OGM1 and OGM2 14 Press to play new messages only 19 Gettin
13. lines ready for you to use If you are already on a call you can add another person and then have a 3 Way Chat To put existing call on hold and make a new call then to 3 Way Chat 1 Press 2 Dial the second phone number 3 Long press 38 To split a 3 Way Chat or switch between callers 1 Long press Pre stored Telstra Network Features Feat Assist To call Feature Assist C W On Turn Call Waiting On C W Off Turn Call Waiting Off Chk Call Wait To check Call Waiting status Call Return To use Call Return Chk CF Busy To check Call Forward Busy Chk CF No Ans To check Call forward No Answer C B Off To turn Call Back off ChkCFlmm To check Call Forward Immediate TecHelp Line To call TecHelp Line To use Feature Assistant 1 Press Ki to select FEAT ASSIST 2 Choose Select to call Listen for voice instructions Telstra Network Features To check or turn Call Waiting on off 1 Press 2 Press to select H GMs C M OFF OR CHE CALL WAIT 3 Choose Select to call Follow the spoken instructions or listen for confirmation status of your instructions To use Call Return 1 Press ty 2 Press to select CALL RETURN 3 Choose Select to call Listen for voice instructions To check Call Forward Immediate 1 Press ty 2 Press to select CHK CF IMM 3 Choose Select to call Listen for confirmation status of you
14. more quickly This is a standard sign of wear and the battery will need replacing A replacement rechargeable Nickel Metal Hydride NiMH battery can be purchased from TecHelp line on 1300 369 193 or your local electrical retailer Slide off the battery compartment cover and remove existing battery Insert the new battery and replace the compartment cover until it clicks into place IMPORTANT This equipment requires electricity to work You will not be able to make any telephone calls when the power fails Alternative arrangements should be made for access to emergency services in times of power failure Safety e Only use the power supply included with the product Using an unauthorised power supply will invalidate your guarantee and may damage the telephone e Use only the approved rechargeable battery supplied A spare rechargeable battery can be purchased from TecHelp Information Line on 1300 369 193 or your local electrical retailer e Do not open the handset except to replace the handset battery or the base This could expose you to high voltages or other risks Contact TecHelp Information Line on 1300 369 193 for all repairs e Radio signal transmitted between the handset and base may cause interference to hearing aids e It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergencu intensive care medical equipment e Your product may interfere with
15. reset This resets your Telstra V950a to its original settings But does not delete the Phonebook 1 In standby mode choose Menu and press Gor to select EASE SETTINGS Choose Select 2 Press GSor amp amp to select BS DEFAULT Choose Select 3 Enter the 4 digit system PIN Default 4 digit system PIN is 0000 4 Choose OK to confirm 5 Choose OK to reconfirm Deregister a handset 1 In standby mode choose Menu and press orf to select EASE SETTINGS Choose Select 2 Press GS or amp amp to select DELETE H3 Choose Select 3 Enter the 4 digit system PIN Default 4 digit system PIN is 0000 4 Choose OK and press amp or amp to select the handset that you want to de register 5 Choose Select to confirm 32 You cannot deregister the handset that you are currently using If de registration is successful the de registered handset will display UH REGISTERED Registration Your handset and base station is pre registered Up to five handsets can be registered to a single base station If for some reason the handset is not registered to the base station flashes register your handset according to the following procedure 1 Press and hold on the base station for about five seconds The base station enters registration mode 2 Choose Menu and press or to select Registration Choose Select 3 Press GSor amp to select the base station Choose Select 4 Enter the 4 digit system PIN Default 4
16. that you want 5 Choose Select to confirm Stop alarm ring When the alarm rings the 4 and ALARM OH flash on the screen The alarm rings for 45 seconds You can press any key to disable the alarm If snooze function is activated the alarm will sound again at the end of the snooze period of two minutes When the alarm time is reached you can choose FF or to disable the alarm or choose SHODZE to activate the snooze Telstra Network Features Calling Number Display If you have subscribed to Telstra s Calling Number Display service you will be able to see your caller s number on your handset display provided it is not blocked prior to answering the call If your caller s name is stored in the phonebook and a number match is found you will see the caller s name on the display instead Call features and charges may apply Call list When Telstra Calling Number Display is active on your service dialled numbers will be saved in the telephone s Calls list Your phone can store up to 30 answered calls and unanswered with date time information in the call list The number will be shown on the display when the phone is ringing If the number including area code matches with one of the entries in your phonebook the caller s name stored in the phonebook will be displayed with the number Missed calls are marked with an at the beginning of the missed call entry Once the missed call has been read the
17. when a new message is left in your Telstra Home Messages 101 or MessageBank service To arrange connection of the Flashing Message Indicator service simply call Telstra on 13 2200 When a new message is left the will be displayed on the handset After you have listened to your message s the will disappear Telstra Home Messages 101 You can get messages from your Telstra fixed home phone when you are away from the phone busy on another call or using the Internet Callers will hear a standard greeting inviting them to leave a message To call Telstra Home Messages 101 Press fg and dial 101 OR When the handset is in standby mode press and hold the key The handset will dial 125101 OR Press t and then press and hold the key The handset will dial 125101 By pressing the Telstra Network Features key you can access a range of useful pre stored Telstra Network Features You can also access the TecHelp number 37 Telstra Network Features Call Waiting Call Waiting tells you if a new caller is trying to contact you when you are already on the phone A discreet tone alerts you to the new caller so you can answer your second incoming call by putting the first caller on hold 1 Press and hold the button Your first caller is put on hold and you can talk to your second caller 2 To revert back to the original caller press and hold the button again 3 Way Chat This service is available on most
18. 39 base 45 To check Call Forward on Busy 39 Switch on off 45 To check Call Forward on No Answer 39 Message playback 45 To turn Call Back off 39 To call the TecHelp Helpdesk 39 In this guide Remote access 45 Additional handsets To enable disable remote access 45 multi handset packs only 54 Change the 4 Digit Remote Access PIN 46 Call another handset 54 If you forget to switch on your Transfer a call 54 answering machine 46 3 Way conference call 54 Operating your answering De register a handset 54 meee emote a Registering an additional handset 55 MEMO 4T Select base 55 Record Memo 47 Help 56 Text messaging 48 Sending messages 48 Send a text message 48 General Information 59 Sent and saved texts are stored in the Replacing the handset batteries 29 Outbox 50 Safety 59 Using the Outbox 50 Cleaning 60 Receiving messages 50 Environmental 60 Read messages 50 Telstra accessories and replacement Service Centre numbers 51 items ee Add or change Service Centre numbers 51 How many telephones can you haver 60 Select Send Service Centre 51 Set Switch Receiving SMS 51 Product warranty amp Customer service 61 Set Box Number 52 Set SMS Default 52 Multiple SMS Devices 53 Important safety instructions When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric sh
19. ECT EASE Choose Select 3 Press Gor to select the base station that you want Note The currently used base is indicated with an 4 Choose Select to confirm Sounds Audio Volume 1 In standby mode choose Menu and press Gor to select HS SETTINGS Choose Select 2 Press GSor amp to select AUDIO SETIF Choose Select 3 Press Gor to select SPEAKER VOLUME or EAR VOLUME Choose Select 4 Press GSor to select the volume level that you want Level 1 to Level 5 4 Choose OK to confirm Internal Ringer Melody 1 In standby mode choose Menu and press or to select H3 SETTINGS Choose Select 2 Press or to select FINS SETUP Choose Select 3 Press GS or amp amp to select INTERNAL RING Choose Select 4 Press GS or amp amp to select the internal ringer melody that you want 10 ringer melodies and 5 standard tones 5 Choose Select to confirm External Ringer Melody 1 In standby mode choose Menu and press or to select H SETTINGS Choose Select 2 Press GSor amp amp to select RIMS SETUP Choose Select 3 Press GSor amp amp to select EXTERHAL RING Choose Select 4 Press Sor to select the external ringer melody that you want 10 ringer melodies and 5 standard tones 5 Choose Select to confirm 29 Settings Ringer Volume 1 In standby mode choose Menu and press Gor to select HS SETTINGS Choose Select 2 Press GSor amp amp to select RING SETUP Choose Select 3 Press
20. Gor to select RIHG VOLUME Choose Select 4 Press GSor amp to select the ringer volume that you want Level 1 to Level 5 or Ringer Off 5 Choose OK to confirm You can set different ringtones for external calls and internal calls Choose from 10 ringer melodies and 5 standard tones The handset also has 5 ringer volume settings plus Off You can also switch the handset ringer off by pressing and holding gj Alert Tones 1 In standby mode choose Menu and press Gor to select HS SETTINGS Choose Select 2 Press GSor amp to select TONE SETUF Choose Select 3 Press Gor to select KEY TOME BATTERY LOH OUT OF RANGE Choose Select 4 Press GSor amp to turn these tones on or off 30 5 Choose Select to confirm Your handset can give alert tones when you are going out of range and when the battery is low It can also beep every time you press a button You can switch these tones on or off individually as set out above Base settings Ringer 1 In standby mode choose Menu and press orf to select EASE SETTINGS Choose Select 2 Press or to select FINS SETUP Choose Select 3 Press GSor amp amp to select RING MELODY Choose Select 4 Press GS or amp amp to select the ringer melody that you want 5 Choose Select to confirm Ringer Volume 1 In standby mode choose Menu and press Gor to select BASE SETTINGS Choose Select 2 Press GSor amp amp to select RING SETUP Choose Select 3
21. LL 3 Press GSor amp amp to select the entry that you want 4 Choose Menu and press or to select Add to PB Choose Select 5 Enter the name and choose OK Note You can press and hold i to toggle between uppercase and lowercase letters When editing the name you can also press and hold EE to toggle among different character sets 6 Edit the number if necessary and choose OK 7 Press GS or amp to select the melody and choose OK to confirm When the Call list is opened press to move from the newest call to the oldest or press to move from the oldest call to the newest If you need to edit the number or name choose CLEAR to delete any unwanted characters then enter new ones using the keypad Telstra Network Features Delete an Entry in the Call List 1 Press GS to access the call list OR 1 In standby mode choose Menu and press Gor to select CALL LIST Choose Select 2 Select RECEIVED CALL 3 Press GS orf to select the entry that you want 4 Choose Menu and press or amp to select DELETE 5 Choose Select to confirm Delete the Entire Call List 1 Press to access the call list OR 1 In standby mode choose Menu and press Gor to select CALL LIST Choose Select 2 Select RECEIVED CALL 3 Choose Menu and press Gor to select ELETE ALL 4 Choose Select to confirm 5 Choose OK to reconfirm Flashing Message Indicator FMI The Telstra V950a is designed to provide visual indication
22. M If time format is set to 12 hours Choose OK to confirm Press BJ to return to standby If you have entered incorrectly an error tone will be emitted and the cursor will stop at the incorrect input 13 Getting to know your phone 14 Handset buttons 1 Earpiece 2 UP Call list In standby mode press to open and move through the Call list When on a call press to increase volume In menu mode press to scroll up through the options displayed on screen 3 Option button Right Press to select options displayed on the screen above the right option button In standby mode press to access the phonebook In sub menu mode press to go back to previous level In editing pre dialling mode press to clear a character digit press and hold to delete all characters digits 4 TALK OFF When on a call press to end a call and go back to standby screen In menu editing mode press to return to standby In standby mode press and hold to switch the handset off on Getting to know your phone 5 DOWN Redial list In standby mode press to access the redial list When on a call press to decrease volume In menu mode press to scroll down through the options displayed on screen In Phonebook list Redial list Call List press to scroll down the
23. T Telstra V950a Digital DECT 6 0 cordless phone with integrated answering machine User Guide This telephone has been designed for ease of use Please read the instructions and keep it handy for future reference If you have any problems with your phone refer to the Help section of this User Guide 1300 369 193 Introduction To your Telstra V950a Digital DECT 6 0 Cordless Telephone with Answering Machine e Phonebook lets you store up to 100 contact numbers for easy dialling e Store a phonebook entry then copy it or the entire phonebook to another Telstra handset e Send and receive text messages e Quick access to a range of Telstra Network Features including Call Waiting and Call Forward e Telstra Calling Number Display lets you see who s calling Your phone stores details of the last 30 callers in a Calls list e Answering machine with up to 15 minutes digital recording time and helpful voice prompts Call features and charges may apply IMPORTANT You need to subscribe to Telstra s Calling Number Display service to be able to see the caller s number or name when called or in the Calls list See page 35 for more details IMPORTANT This equipment requires electricity to work You will not be able to make any telephone calls when the power fails Alternative arrangements should be made to access emergency services in times of power failure As a Digitally Enhanced Cordless Tele
24. The pre set Answer and Record outgoing message which allows your caller to leave a message is Hello your call cannot be taken at the moment so please leave your message after the tone Your Answer and Record outgoing message can be up to 1 minute long and will replace the pre recorded message 42 Answer Only The pre set Answer Only outgoing message where callers hear an announcement but cannot leave a message is Hello your call cannot be taken at the moment and you cannot leave a message so please call later When recording your Answer Only message remember to advise your caller that they will not be able to leave a message Your own Answer Only message can be up to 1 minute long and will replace the pre recorded message To reinstate the pre recorded messages restore your outgoing message to default When your answering machine memory is full and the answer mode is in Answer amp Record the answer mode will change to Answer Only automatically It will change back to Answer amp Record mode automatically after some messages have been deleted Answer Settings 1 In standby mode choose Menu and press orf to select ANSWER MACHINE Choose Select 2 Press GS or amp to select TAM SETTINGS Choose Select 3 Press GSor amp amp to select ANSHEF MODE Choose Select 4 Press GSor amp amp to select the outgoing message type AHSHER amp RECORD or ANSMER OHLY 5 Choose Select to confirm Answerin
25. Waiting 15 Getting to know your phone 12 Option button Left Press to select options displayed on the screen above the left option button In standby mode press to access the main menu In sub menu mode press to confirm the selection When on a call press to mute unmute the microphone Press to intercept the call during call screening 13 CHARGE LED 16 Handset display Display icons Icons can be On visible Flashing or Off not visible On indicates the handset is within the range of the base More bars indicates stronger signal T Flashing indicates that you are moving out of range or when the handset is not registered to the base i On alarm is set Flashing alarm time has reached Off alarm off Getting to know your phone On an intercom is in progress ha On Indicates a call is in progress Flashing handset is ringing during incoming call i On handsfree speaker is switched on Pi On handset ringer is switched off i On answering machine is switched on Off answering machine is switched off Flashing answering machine memory is full Li On a new text message has been received Flashing the text message mailbox is full Off all text messages have been read On anew Telstra Home Messages 101 message has been received On the keypad is locked Battery is fully charged Battery
26. all callers Deregister a handset 1 In standby mode choose Menu and press or to select BASE SETTINGS Choose Select Additional handsets 2 Press GSor amp to select DELETE HS Choose Select 3 Enter the 4 digit system PIN Default 4 digit system PIN is 0000 4 Choose OK and press Gor to select the handset that you want to de register 5 Choose Select to confirm You cannot deregister the handset that you are currently using If de registration is successful the de registered handset will display UH REGISTERED Registering an additional handset Your additional handset s will come pre registered but should you need to register a handset follow these steps 1 Press and hold on the base station for about five seconds The base station enters registration mode 2 Choose Menu and press or amp amp to select REGISTRATION Choose Select 3 Press GS or to select the base station Choose Select 4 Enter the 4 digit system PIN 5 Choose OK to confirm If the handset registration is successful you will hear a confirmation tone and will return to idle screen The f will stop flashing The handset will automatically be allocated the next available handset number This handset number is shown in the handset display in standby mode The base station that is successfully registered is bold in the Registration menu Select Base 1 In standby mode choose Menu and press or to select H3 SETTINGS Choose
27. communications DECT product your Telstra V950a provides e Digital clarity e Digital range e Digital security This product has been designed and tested for Australian conditions for use with Telstra s network This User Guide provides you with all the information you need to get the most from your phone Before you make your first call you will need to set up your phone Follow the simple instructions on the next few pages Some Telstra features such as SMS Message Bank and Calling Number Display may attract feature and usage charges Please visit Telstra com for details Need help PLEASE LOOK IN THE HELP SECTION AT THE END OF THE USER GUIDE IF YOU EXPERIENCE ANY OPERATIONAL DIFFICULTIES WITH YOUR TELSTRA PRODUCT OR PLEASE CONTACT THE TECHELP INFORMATION LINE 1300 369 193 OR CONTACT US BY EMAIL AT tcpsupport_au vtech com Hearing aid Please note that the Telstra V950a works by sending radio signals between the base and handset These signals may interfere with some hearing aids causing a humming noise Got everything The package contains the following items e Telstra V950a handset e Telstra V950a answering machine base unit e AC power adapter e Telephone line cord e 1 NiMH rechargeable battery e 1 User manual If you have purchased a Telstra V950a multi handset pack you will also have the following for each additional handset e Telstra V950a handset e Telstra V950a charger e 1 NiMH rechargeabl
28. digit system PIN is 0000 5 Choose OK to confirm If the handset registration is successful you will hear a confirmation tone and will return to idle screen The F will stop flashing The handset will automatically be allocated the next available handset number This handset number is shown in the handset display in standby mode The base station that is successfully registered is bold in the Registration menu Settings Date Time Alarm Set date and time If you have subscribed to Telstra s Calling Number Display service the date and time is set automatically when you receive your first call Date Format 1 In standby mode choose Menu and press Gor to select CLOCK ALARH Choose Select 2 Press GSor amp amp to select DATE amp TIME Choose Select 3 Press GSor amp to select DATE FORMAT Choose Select 4 Press Gor to select the date format that you want DD MM YYYY or MM DD YYYY 5 Choose Select to confirm Time Format 1 In standby mode choose Menu and press Gor to select CLOCK ALARH Choose Select 2 Press GSor amp amp to select DATE amp TIME Choose Select 3 Press GSor amp to select TINE FORMAT Choose Select 4 Press GSor amp to select the date format that you want 12 Hours or 24 Hours 5 Choose Select to confirm Set date manually 1 Choose Menu and press or amp to select CLOCK ALARM Choose Select 2 Press GSor amp amp to select DATE amp TIME Choose Sel
29. dset will sound a tone and you will be prompted to accept the phonebook transfer 6 Choose OK to start or choose BACK to abort 7 If the transfer is successful the display will show FIHISHEL on both handsets You can copy the entire phonebook to another handset registered to the base If the phonebook becomes full during copying the display shows HEMOR FULL on the receiving handset and HBORTET in the sending handset If copying is interrupted the display shows ABORTED If you copy an entry that already exists in the receiving Handset a duplicate entry will be created Delete an entry 1 In standby mode choose Menu and press Gor to select FHONEBROOE 2 Choose Select to access the Phonebook menu 3 Press GSor amp amp to select IELETE Choose Select 5 Press or amp to select the entry that you want to delete Choose Select to delete Delete entire phonebook 1 In standby mode choose Menu and press Gor to select FHONEBOUEK 2 Choose Select to access the Phonebook menu 3 Press GSor amp to select DELETE ALL Choose Select 4 Choose OK to reconfirm or choose EACE to cancel 27 Settings Handset settings Display contrast 1 In standby mode choose Menu and press orf to select HS SETTINGS Choose Select 2 Press or to select CONTRAST Choose Select 3 Press Sor to select the contrast setting Note There are 5 contrast levels and the contrast effect will display while you are
30. duration of the storm Telstra accessories and replacement items For a full range of accessories and replacement items for Telstra products please call TecHelp Information Line on 1300 369 193 How many telephones can you have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any other telephone line Your Telstra V950a has a REN of 0 1 A total REN of 3 is allowed if the total REN of 3 is exceeded the telephone may not ring With different telephone types there is not guarantee of ringing even when the REN is less than 3 Customer service amp Product warranty IMPORTANT Please retain this booklet with your sales receipt as proof of the date of purchase Customer Service If you require assistance in operating this product please call the TecHelp Information Line on 1300 369 193 or contact us by e mail at tcpsupport_au vtech com If you are trying to access a Telstra Network Feature and require assistance specifically related to the network feature or would like to subscribe to the feature contact Telstra on 132200 for residential customers or 132000 for business customers Product Warranty Subject to the conditions below Telstra guarantees this product against any defect in materials or workmanship under conditions of normal use for a period of 24 months from date of purchase The benefits conferred by this warranty ar
31. e battery e AC power adaptor for the charger In this guide Important Safety Instructions 8 Using the phone 22 Switch handset on or off 22 Getting started 10 Make an external call 22 Location 10 Pre dialling 22 Setting up 10 End a call 22 Wall mounting 11 Receive a call 22 Setting up for multiple packs 12 Earpiece handsfree volume 22 Using your Telstra V950a on a Mute 23 Broadband line 12 Silent 23 Date and time 13 Handsfree 23 Set date manually 13 Make a handsfree call 23 Set time manually 13 Answer a call handsfree 23 Switch to handsfree during a call 23 Getting to know your phone 14 Redial 23 Handset buttons 14 Redial the last number called 23 Handset display 16 Delete a redial number 24 Display icons 16 Delete all redial numbers 24 Answering machine base 18 Keypad lock 24 Navigating the menus 20 To lock the keypad 24 Option buttons 20 To unlock the keypad 24 Menu Layout 21 Find handset Paging 24 In this guide Phonebook 25 Base settings 30 Store a name and number 25 Ringer 30 View an entry 25 Ringer Volume 30 View phonebook capacity 26 Change Recall Flash Time 31 Dial an entry 26 System PIN 31 Edit a name and number 26 System reset 32 Copy all entries 26 Deregister a handset 32 Delete an entry 27 Registration 32 Delete entire ph
32. e in addition to other warranties and remedies that are implied under the Trade Practices Act and similar State and Territory laws Statutory Rights Subject to your Statutory Rights the goods will not be eligible for service under this warranty if a Proof of purchase cannot be provided b The defect was caused by an accident misuse abuse improper installation or operation vermin infestation lack of reasonable care unauthorised modification loss of parts tampering or attempted repair by a person not authorised by Telstra or c The product has been damaged by lightning or a mains power surge To obtain service during the term of this warranty call the TecHelp Information Line on 1300 369 193 or contact us by e mail at tcpsupport_au vtech com If it is necessary to have the product serviced the Customer Service Representative will inform you of the product return process Please ensure that a You provide proof of purchase b Your product is suitably packaged and c You have included all components from the original purchase Subject to your Statutory Rights a Any claim under this warranty is limited to the cost of repair or replacement of the product and b If the goods are found to be in sound 61 Customer service amp Product warranty working order by the authorised service centre you may be charged a fee for service and for any other direct costs associated with having the product delivered f
33. ect 3 Press GSor amp amp to select SET DATE Choose Select 4 Enter the date according to DD MM YYYY or MM DD YYYY format 5 Choose OK to confirm Set time manually 1 Choose Menu and press Gor to select CLOCESALARM Choose Select 2 Press GSor amp amp to select DATE amp TIME Choose Select 3 Press GSor amp to select SET TIME Choose Select 4 Enter the time according to time format 5 Press to select AM OF FM if time format is set to 12 hour 6 Choose OK to confirm 33 Settings Set and turn on the alarm 1 In standby mode choose Menu and press or to select CLOCK ALAFH Choose Select 2 Press GSor amp amp to select ALARM Choose Select 3 Press Gor to select ALARM OH Choose Select 4 Enter the alarm time Using 12 hour format or 24 hour format depends on the time format setting 5 Choose OK to confirm the alarm time 6 Press GSor to select SHONZE OM OR SHOOF OFF 7 Choose Select to confirm Turn off the alarm 1 In standby mode choose Menu and press orf to select CLOCE ALAFE Choose Select 2 Press GSor amp amp to select ALARM Choose Select 3 Press Gor to select ALARM OFF 4 Choose Select to confirm 34 Select alarm melody 1 In standby mode choose Menu and press Gor to select CLOCK ALARM Choose Select 2 Press GSor amp amp to select ALARM Choose Select 3 Press GSor amp to select ALARM MELODY Choose Select 4 Select the alarm melody
34. er 2 rings If you do not have any new messages it will answer after 4 rings This means you can hang up knowing you have no new messages saving you time and the cost of the call Recording time Set the maximum message length 60 120 or 180 seconds or unlimited 43 Answering machine Call Screening When the answering machine is on and takes a call you can listen to the caller leaving a message You can then identify the caller and decide whether to take the call in person The call can be heard through the base speaker or the handset as follows 1 When your Telstra V950a rings wait for the answering machine to answer the call When the caller begins leaving a message the display shows SCREEN Choose OK to hear the caller Press to stop screening without talking to the caller 2 To interrupt and speak to the caller directly press W8 During call screening you can adjust the volume by pressing BoB Message playback 1 In standby mode choose Menu and press orl to select ANSHER MACHINE Choose Select 2 Press or amp to select PLAYEACE 3 Choose Select to start new message playback 44 The handset displays the date and time the message was received During playback you have the following options 1 Press Gor amp amp to adjust the volume 2 Press once to repeat the message 3 Press D to play the next message 4 Press to stop message playback 5 Press to delete the current message
35. fter the number has been entered choose Send to send the message Save Choose OK to save the SMS in the Outbox for sending later If the SMS memory is full 34 FULL will be displayed Notify This feature is not currently available on the Telstra Network Text messaging 5 When sending a message the display shows SEHDIHG and then SEHT 6 Press BI to cancel at any time and return to standby mode If the text is not sent the display shows SEHDIMS FAILED The failed message will then be stored in the Outbox Writing tips Use the keypad to enter letters and numbers e g to write 2day Press four times to enter 2 Press once to enter d Press v4 once to enter a Press three times to enter y Press to enter a space Press to enter other symbols Choose Clear to delete incorrect characters Press orl to move the cursor to the point you want Press orl to move the cursor to the beginning or end of the text Press and hold to switch character set Upper amp lower case Press and hold igij to change between upper ABC and lower abc case letters Maximum number of characters in a text message is 160 The display shows a character countdown from 160 down to 0 Sent and saved texts are stored in the Outbox Your Telstra V950a outbox is like a redial list It holds copies of sent and saved messages When the Outbox is full a new message replaces the oldest Your Telstra V950a can store up to
36. g machine Set Answer Delay 1 In standby mode choose Menu and press orl to select AHSHER MACHINE Choose Select 2 Press GSor amp amp to select TAM SETTINGS Choose Select 3 Press Gor amp to select ANSHER DELAY Choose Select 4 Choose Select and press or amp to select the answer delay that you want 2 Rings to 9 Rings or Time Saver 5 Choose Select to confirm Set Recording Time of Incoming Message 1 In standby mode choose Menu and press orf to select ANSWER MACHINE Choose Select 2 Press or amp to select TAM SETTINGS Choose Select 3 Press Sor amp amp to select RECORDING TIME Choose Select 4 Choose Select and press Gor to select the recording time that you want 60 Sec 120 Sec 180 Sec or Unlimited 5 Choose Select to confirm Answer and Record You cannot delete a pre recorded message If you delete your personal outgoing message the pre recorded outgoing message will be automatically reinstated as your outgoing message Answer mode Choose which outgoing message you want played to callers Answer delay Answer delay sets the number of times your Telstra V950a will ring before the answering machine answers your call and starts playing the outgoing message You can choose a Answer Delay setting from 2 to 9 rings or Time Saver Time Saver When you ring in to access your messages remotely if your answering machine is set to Time Saver and you have new messages it will answer aft
37. g to know your phone Navigating the menus Your Telstra V950a has an easy to use menu system Each menu has a list of options as outlined on the following page When the handset is switched on and in standby 1 Choose Menu to open the main menu 2 Then press Gor amp amp buttons to move through the available options 3 Choose the OK or Select option button to select a Menu option or the Back option button to return to the previous screen To exit a menu and return to standby press 6 Option buttons Press or to select the option shown on the screen If no buttons are pressed for 30 seconds the handset returns to standby automatically 20 Getting to know your phone Menu layout SMS Write Inbox Outbox SMS Settings Calls List Received Call Dialed Call List Empty OR Display Call List Entries Add to PB Delete Delete All Phonebook View Add Edit Delete Delete All PB Status PB Transfer OR List Empty Add PB Status Clock Alarm Date amp Time Alarm HS Settings Audio Setup Ring Setup Tone Setup Rename HS Contrast Auto Answer Select Base HS Default Note Phonebook transfer will function on the Multi handset version only Base Settings Delete HS Ring Setup Flash Time Modify PIN BS Default Registration See page 55 Info Services Feat Assist C W On C W Off Chk Call Wait Call Retum Chk CF Imm Chk CF Busy
38. he base If you have switched auto answer off you will need to press as well Auto answer ON is the default setting See page 28 Earpiece handsfree volume During a call you can adjust the volume of the earpiece or loudspeaker There are 5 volume levels 1 Press Gor amp amp to increase or decrease the volume level while in a call Using the phone Mute During a call you can talk to someone nearby without your caller hearing 1 Choose sh while in the call The display shows CALL MUTED and your caller cannot hear you 2 Choose UNMUTE again to unmute the microphone Silent In standby mode press and hold Wid to turn off the ringer The display show af Handsfree Handsfree lets you talk to your caller without holding the handset to your ear It also enables other people in the room to join in the conversation over the loudspeaker Make a handsfree call 1 Dial the number then press on the handset Sil is displayed You will then hear your call over the handset loudspeaker Press to switch the call between the earpiece and the loudspeaker 2 Press I to end the call During a handsfree call press GSor amp amp to adjust the volume Answer a call in handsfree mode When the phone rings 1 Press GB on the handset The call is transferred to the handset loudspeaker Switch to handsfree mode during a call 1 When in a call press on the handset to put the call on the loudspeaker T
39. list 6 INTERCOM In menu mode press to access the intercom list to make an internal call When in an external call press and hold to initiate conference between the external call and the internal call 7 MICROPHONE 8 TELSTRA Press to open a list of Telstra network features 9 SPEAKERPHONE When on a call press to turn the speakerphone on off When a Call List Phonebook entry is selected press to make a call using speakerphone When the phone rings press to answer a call with speakerphone Press to play a message via speaker during answering machine message playback call screening 10 ALPHANUMERIC KEYPAD STAR HASH Press to insert a digit character key in standby mode Press and hold to turn the keypad lock on off key in editing mode Press and hold to switch character set key in editing mode Press and hold to toggle between uppercase or lowercase character input key in standby mode Press and hold to turn the ringer on off 0 key in standby pre dialling number editing mode Press and hold to insert a pause 11 TALK ON In standby pre dialling mode press to make a call When a Redial list Call List Phonebook entry is selected press to make a call to the selected entry When the phone rings press to answer a call Press to intercept the call during call screening Press during a call to activate Recall for use with Telstra Network Features such as Call
40. machine On it will switch off when the call has ended IMPORTANT You must change the security PIN from the original setting of 0000 to enable this feature It is advisable to make a note of your new PIN code and keep it somewhere safe Answering machine Operating your answering machine remotely 1 Dial your phone number When you hear your outgoing message press 2 Enter your 4 digit Remote Access PIN If you press key after OGM has finished playing you will not be able to access your answering machine remotely If the 4 digit Remote Access PIN is entered incorrectly three times consecutively the line will be released automatically When you have remotely accessed your Telstra V950a you can use the keypad to operate your answering machine Press to delete the current message playback Press once to repeat the message or twice to play the previous message Press to play the message or stop the current message playback Press to play the next message Press to turn on the answering machine Press to turn off the answering machine Press to enter the 4 digit remote access PIN Memo Record Memo You can record your memo message for another user When you record a memo the message counter will increase by one and the message can be played back in the same way as answering machine messages Memo recording can still function even when the answering machine is turned off 1 In standby mode cho
41. messages from another phone e Have you changed the remote access security PIN code See page 46 Always keep a note of the new PIN code in a safe place e Has remote access been disabled To enable remote access see page 45 No Calling Number Display number name displayed e Have you subscribed to Telstra Calling Number Display See page 35 e The caller may have blocked their number e An exact name number match was not found in your phonebook Check that you have stored the complete number including area code Base unit does not ring but the lights are on e Have you connected the telephone line correctly e Is the base ringer set to off e You may have a faulty line or socket Try using another socket ot Help Buzzing noise on my phone or on other electrical equipment nearby e Sometimes your Telstra V950a can interfere with other electrical equipment if it is placed too close It is recommended that you place your Telstra V950a at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference e If you have an ADSL internet service ensure correct filters are installed to prevent interference Customer Helpline If you are still experiencing difficulties please call TecHelp on 1300 369 193 or email tcpsupport_au vtech com 58 General information Replacing the handset batteries After a time you may find that the handset battery is running out of charge
42. n 7 Choose OK to stop and save your personalized OGM or choose Cancel to return to previous screen without saving the personalized OGM Any subsequent newly recorded OGM will overwrite the previously recorded OGM After the recorded OGM is saved the phone will playback the newly recorded OGM automatically Check your outgoing message 1 In standby mode choose Menu and press or to select ANSWER MACHINE Choose Select 2 Press or to select TAM SETTINGS Choose Select 3 Press or amp to select OGM SETTINGS Choose Select 4 Press Sor amp amp to select ANSHER amp RECORT or AHSHER OHLY Choose Select 5 Press or amp to select PLAYEACE 6 Choose Select to playback your personalized OGM if you have recorded a personalized OGM before and FLA ING is displayed on the screen 7 Choose Back to stop the OGM playback and return to the previous menu If a personalized OGM has not been recorded the pre set OGM will be played 41 Answering machine Restore your outgoing message to default 1 In standby mode choose Menu and press Gor to select ANSWER MACHIHE Choose Select 2 Press GSor amp amp to select Tal SETTIMGS Choose Select 3 Press Gor to select OGM SETTINGS Choose Select 4 Press Gor to select AHSWER amp RECORD or ANSWER OHLY Choose Select 5 Press GSor amp amp to select DEFAULT Choose Select 6 Press OK to confirm restoring to default OGM Answer and Record
43. nference option Call another handset You can make internal calls between two handsets 1 Press and if you have only one other handset it will ring If you have extra handsets enter the handset number or press Gor to select the handset 1 5 you want to call then choose Select Press to call all the registered handsets Transfer a call You can transfer an external call to another handset registered to the base 1 During your call press Your external caller is put on hold 2 If you have only one other handset it will ring If you have extra handsets enter the handset number or press or amp amp to select the handset 1 5 you want to transfer to then choose Select 3 Press KJ on the called handset to answer 54 the call 4 When the called handset answers you can announce the caller 5 Press on the calling handset to transfer the external call to the called handset 3 Way conference call You can hold a 3 way conference call between 2 internal callers and 1 external caller No subscription is required 1 During your call press Your external caller is put on hold 2 If you have only one other handset it will ring If you have extra handsets enter the handset number or press or to select the handset 1 5 you want then choose Select 3 Press amp on the called handset to answer the call 4 When the other handset answers you can announce the call Then press and hold to join
44. o exit and return to standby mode 24 Keypad lock You can lock the keypad so that it cannot be used accidentally while carrying it around To lock the keypad 1 Press_and hold is while in standby mode The fill is displayed onscreen To unlock the keypad 1 Press and hold gs while in standby mode The amp disappears WARNING If the keypad is locked you will still be able to dial the emergency numbers 000 and 106 When the keypad is locked you can still answer incoming calls and operate the handset as normal during those calls When the call ends the keypad lock comes on again Find handset Paging You can ring a handset to help locate it 1 Press on the base All handsets registered to the base will ring for up to 60 seconds The display shows FAGIHG 2 Press on the base again to stop the Paging or press a button on any handset except SILENT Note If there is an incoming call during paging paging will cease and the phone will ring with the incoming callinstead Phonebook You can store up to 100 names and numbers in the phonebook Names can be up to 12 characters long and numbers up to 24 digits Store a name and number 1 In standby mode choose Menu and press or to select FHOHEBOOE 2 Choose Select to access the Phonebook menu 3 Press GS or amp amp to select ADD Choose Select 4 Enter the name and choose OK 5 Enter the number and choose OK 6 Press GSor amp amp to select
45. o switch handsfree off and return the call to the earpiece press GB again Redial Up to 20 of the last telephone numbers called are saved in the redial list You can select any of the numbers to redial delete or copy to the phonebook Redial the last number called 1 Press The last number you called will be displayed 2 Press J to dial the number displayed Save a number from the redial list to the phonebook 1 Press amp then press Gor amp amp to move to the number you want to save 2 Choose Select to select the redial number 3 Choose Menu and press G or amp amp to select ADL To FE Choose Select 23 Using the phone 4 Use the keypad to enter the name Choose OK 5 Edit the number if required Choose OK 6 Press Gor to select the melody Choose OK 7 The entry is saved If the phonebook is full the display shows MEMORY FULL and the number will not be saved You will need to delete a number in the phonebook first see page 27 Delete a redial number 1 Press amp then press GSor amp amp to move to the number you want to delete 2 Choose Select to select the redial number 3 Choose Menu and press or amp to select Delete 4 Choose OK to confirm Delete all redial numbers 1 Press amp The last number dialed will be displayed 2 Choose Select to select the redial number 3 Choose Menu and press or amp to select DELETE ALL 4 Choose OK to confirm 5 Press BJ t
46. ock and injury including the following 1 Read and understand all the instructions N Follow all warnings and instructions marked on the product Unplug this product from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning 4 Do not use this product near water for example near a bath tub kitchen sink swimming pool or in humid areas 5 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock w 6 7 8 Unplug this product from the wall outlet and contact TecHelp on 1300 369 193 under the following conditions e When the power supply cord or plug is damaged or frayed e If the product does not operate normally by following the operating instructions e If the product has been dropped and the outer casing has been damaged e If the product exhibits a distinct change in performance Avoid using a telephone during an electrical storm There may be a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Use only the supplied NiMH Nickel Metal Hydride battery The operation periods for the handsets are only applicable with the default battery capacity Important safety instructions 10 The use of other battery types or non rechargeable battery primary cell can be dangerous These may cause interference and or unit damage Telstra
47. onebook 27 Date Time Alarm 33 Date Format 33 Settings 28 Time Format 33 Handset settings 28 Set date manually 33 Display contrast 28 Set time manually 33 Handset name 28 Set and turn on the alarm 34 Auto answer 28 Turn off the alarm 34 Handset reset 28 Select alarm melody 34 Select Base Station 29 Stop alarm ring 34 Sounds 29 Audio Volume 29 Internal Ringer Melody 29 External Ringer Melody 29 Ringer Volume 30 Alert Tones 30 In this guide Telstra Network Features 35 Answering machine 40 Calling Number Display 35 Using the answering machine from the Call list 35 handset 40 View call details 36 Switch the answering machine Dial from the Calls list 36 AL a Store a Call list number into the Hongo ig Messages phonebook 36 Record your own outgoing message Delete an entry 37 OGM Delete entire call list 37 Check your outgoing message 41 Flashing Message Indicator FMI 37 a yourouigoing messageto 2 Telstra Home Messages 101 37 Answer settings 42 To call Telstra Home Messages 101 37 Set Answer Delay 43 Son svaleing Set Recording Time of Incoming 3 Way Chat 38 Message 43 Pre stored Telstra Network Features 38 Call screening L4 To use Feature Assistant 38 Message playback 44 To check or turn Call Waiting on off 39 Delete all old messages 45 To use Call Return 39 _ Using the answering machine at the To check Call Forward Immediate
48. or service For your records Date of purchase Place of purchase Serial number For guarantee purposes proof of purchase is required so please keep your receipt 62 63 www telstra com COPYRIGHT 2009 Telstra Corporation Limited This work is copyright All rights reserved Other than for purposes and subject to conditions prescribed under the Copyright Act no part of it may in any form or by any means electronic mechanical photo copying microcopying scanning recording or otherwise be reproduced stored ina retrieval system or transmitted without prior permission from Telstra Corporation Limited ABN 33 051 775 556 Trade Mark of Telstra Corporation Limited Registered Trade Mark of Telstra Corporation Limited
49. ose Menu and press or to select ANSHER MACHINE Choose Select 2 Press Gor to select MEMO 3 Choose Select to start memo recording and RECORTIMG is displayed 4 Choose OK to stop memo recording and save the memo OR 4 Choose Cancel to stop memo recording without saving and return to the Answer Machine menu 47 Text messaging When you send your first text message from your Telstra V950a you will automatically be registered with the Telstra Text Messaging service In order to send and receive text messages you must ensure you have not blocked your number If you have a Silent Line or have blocked Calling Line Identification and attempt to send a message your message will be rejected To alter your service so that you can send text messages call the Telstra Fixed Phone text services on 0198339999 and use the set up menu to turn off Silent Line or Calling Line Identification blocking for text messaging ONLY At any time choose Back to go back to the previous screen or press to cancel and return to standby mode or amp 48 Sending messages Send a text message 1 In standby mode choose Menu and press orl to select 4HE Choose Select 2 Press orf to select HRITE Choose Select 3 Use the keypad to enter your message 4 Choose Send to send your message or choose Menu and press or amp to select Send Choose OK Enter the phone number or choose PB to select an entry from the phonebook A
50. other electrical equipment e g TV and radio sets clock alarms and computers if placed too close It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference e Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals e Dispose of batteries as per local state requirements 59 General information Cleaning Simply clean the handset and base with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental e Do not expose to direct sunlight e The product may heat up when the batteries are being recharged or during prolonged periods of use This is normal However we recommend that to avoid damage you do not place the product on antique veneered wood e Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surface e Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms e Do not expose your product to fire explosive or other hazardous conditions 60 e There is a slight chance that your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord from the base for the
51. playback 6 Press to cancel playback and return to standby mode At the end of playback the handset will return to standby mode New unplayed messages cannot be deleted Delete All old messages 1 In standby mode choose Menu and press orf to select ANSHER MACHINE Choose Select 2 Press orf to select DELETE ALL 3 Choose Select to confirm 4 Choose OK to delete all old messages Answering machine Using the answering machine at the base Switch on off 1 Press Message playback Press PLAY New messages are played first Press NEW MESSAGES Only new messages are played During playback Press DELETE to delete the current message Press REPEAT to repeat the message Press REPEAT twice to play the previous message Press SKIP to play the next message Press STOP to stop playback Press W to adjust the speaker volume up or down during playback In standby mode press and hold DELETE to delete all old messages Answering machine messages that are not deleted are automatically saved Memory full If the caller is still talking when the memory becomes full the caller hears Thank you for calling and the machine will hang up You must delete messages before your machine will be able to record new ones To delete old played messages see page opposite Remote access You can operate your answering machine from most Touchtone phones by calling your Telstra V950a and entering a 4 digit
52. r instructions To check Call Forward on Busy 1 Press E3 2 Press amp to select CHE CF BUSY 3 Choose Select to call Listen for confirmation status of your instructions To check Call Forward on No Answer 1 Press E3 2 Press to select CHE CF HO ANS 3 Choose Select to call Listen for confirmation status of your instructions To turn Call Back off If you have activated the Call Back feature using Recall 3 7 after you hear busy tone you can turn the feature off as follows 1 Press E3 2 Press to select C E OFF 3 Choose Select to call Listen for confirmation status of your instructions To call the TecHelp Helpdesk 1 Press ty 2 Press amp to select TECHELF LINE 3 Choose Select to call Listen for confirmation status of your instructions 39 Answering machine Your Telstra V950a can digitally record up to 59 individual messages within the maximum recording time of approximately 15 minutes Each incoming message can last up to a maximum of 2 minutes You can operate your answering machine from e the handset e the base e remotely from any other Touchtone telephone see page 45 Your Telstra V950a comes with two pre recorded outgoing messages Answer and Record or Answer Only alternatively you can record your own message Your answering machine is designed to answer calls after 14 rings when it is switched off This is to enable you to operate the remote access
53. ress orl to select the following options 50 Details Choose Select to view the name number of the sender and date time of the received SMS Reply Choose Select to type a SMS to reply the sender Forward Choose Select to display the original SMS text of the sender You can edit the message or send to other respondents directly Save Number Choose Select to save the number in the phonebook The number of the sender is displayed Enter the name edit the number if necessary and select a melody to save it as a phonebook entry Delete Choose Select to delete the selected SMS Choose OK to confirm deletion Delete All Choose Select to delete all the SMS stored in the Inbox Choose OK to confirm deletion 5 Press BJ to cancel at any stage and return to standby mode Text messaging Service Centre numbers To send and receive text messages you need the telephone number of Telstra s Text Messaging Service Centre If you accidentally delete the Outgoing or Incoming Telstra Service Centre numbers you will need to re enter them in order for your text service to work The Outgoing Service number is 01983391 The Incoming Service number is 01983391 Add or change Service Centre numbers 1 In standby mode choose Menu and press Gor to select 4M3 Choose Select 2 Press GSor amp to select SHS SETTINGS Choose Select 3 Press Gor to select SHS CENTRE 1 or SMS CENTRE 2 then choose Select 4 Press Sor
54. selecting them 4 Choose Select to confirm Handset name 1 In standby mode choose Menu and press or to select HS SETTINGS Choose Select 2 Press or amp to select REHAME H3 Choose Select 3 Enter the handset name with the keypad Note Press CLEAR to delete one character or press and hold CLEAR to clear the entire entry You can enter a maximum of 12 characters 4 Choose OK to confirm 28 Auto answer 1 In standby mode choose Menu and press or to select HE SETTINGS Choose Select 2 Press Gor amp to select ALTO ANSHER Choose Select 3 Press GSor amp to turn the Auto Answer feature On or Off 4 Choose Select to confirm As long as you have auto answer set to ON you can answer a call by lifting the handset off the base If you have switched auto answer off you will need to press Ea when you lift up the handset Auto answer ON is the Recall default setting Handset reset 1 In standby mode choose Menu and press Gor to select HS SETTINGS Choose Select 2 Press GSor amp amp to select HS DEFAULT Choose Select 3 Enter the 4 digit system PIN Default 4 digit system PIN is 0000 4 Choose OK to confirm 5 Choose OK to reconfirm Settings If you restore your handset to its original factory settings this will not affect e The phonebook Select Base Station 1 In standby mode choose Menu and press Gor to select HS SETTINGS Choose Select 2 Press GSor amp to select SEL
55. t and try again 56 You have a dial tone but the phone will not dial out e If you are connected to a PABX check whether you need to dial an access code Handset does not ring e The ringer volume may be switched off See page 29 e Check that the mains power is correctly connected e Make sure the handset is registered to the base See page 55 No display e The battery may be flat dead or incorrectly inserted e Recharge or replace the battery T Antenna icon flashes e Is the handset registered correctly to the base See page 55 e Check that the mains power is correctly connected e Check that the handset is within range of the base e Is the battery low Place the handset on the base charger to recharge Help CE battery icon does not appear to be filling e Try cleaning the charging contacts e Check that the mains power is correctly connected You hear the busy tone when you press e Make sure the handset is in range of the base e Another handset registered to your Telstra V950a base may be on the line Answering machine does not record any messages e The memory may be full Play and delete old messages See page 45 e Check answering machine is switched on See page 45 e Make sure answering machine is set to Answer and record See page 42 Answering machine messages have the wrong date and time e Have you manually set the date and time See page 33 Cannot access your
56. th different box numbers to different phones connected in parallel 52 Set SMS Default You can reset all the SMS settings to default settings 1 In standby mode choose Menu and press orf to select SH Choose Select 2 Press or amp to select 4M8 SETTINGS Choose Select 3 Press GSor amp to select SMS DEFAULT Choose Select 4 Enter the 4 digit system PIN and choose OK to reset the SMS settings to default settings During the SMS function when an internal or external incoming call is received the call will have the higher priority and the SMS function is interrupted Text messaging Multiple SMS Devices If you have more than one text messaging capable phone on the same line you may not be able to receive text messages To prevent this you can change the Terminal number Box number of one or more of the phones to prevent interference Your Telstra V950q is set up with Terminal number Box number 0 by default To change the Terminal number 1 In standby mode choose Menu and press Sor to select SHS Choose Select 2 Press GSorf amp to select SHS SETTINGS Choose Select 3 Press GSor amp to select BOX HUMBER Choose Select 4 Enter the new Box Number 0 9 and select Save to set the new Box Number 53 Additional handsets multi handset packs only If you have purchased a multi handset pack you are able to make internal calls transfer external calls from one handset to another and use the co
57. the handset is fully i will be displayed Using your Telstra V950a ona Broadband ADSL line If this product is to be used on a broadband ADSL line then you must ensure that it is connected via an ADSL filter Using this product on a Broadband line without an ADSL filter may cause problems with this product and your Broadband service Getting started Date and time If you have subscribed to Telstra s Calling Number Display service the date and time is set automatically for all handsets when you receive your first call The date and time is recorded with each answering machine message you receive If you have not subscribed to Telstra Calling Number Display you can set the date and time manually Set date manually 1 Choose Menu and press orf amp to select CLOCK ALARM Choose Select 2 Press or to select IATE amp TIME Choose Select 3 Press GSor amp amp to select SET DATE Choose Select 4 Enter the date according to DD MM YYYY or MM DD YYYY format To change date format see page 33 5 Choose OK to confirm 6 Press to return to standby Set time manually 1 5 6 Choose Menu and press GS or amp amp to select CLOCEALARM Choose Select Press GSor S to select IATE amp TIME Choose Select Press GSor to select SET TINE Choose Select Enter the date according to 12 Hours or 24 Hours format To change time format see page 33 Press to select AM OF F
58. to select SEHD HUMBER and choose Select to enter the number of the selected SMS Centre 5 Choose Save to confirm the settings 6 Repeat Step 4 and 5 to set the Receive Number of the selected SMS Centre If you have more than one Service Centre stored on your Telstra V950a you will need to select which one you want to use for sending see next section Select Send Service Centre 1 In standby mode choose Menu and press or to select 3 Choose Select 2 Press GSor amp to choose StS SETTINGS Choose Select 3 Press GSor amp to select SEHD SERVICE Choose Select 4 Press GSor to choose SiS CEHTRE ior SMS CENTRE 2 5 Choose Select to confirm Set Switch Receiving SMS 1 In standby mode choose Menu and press orf to select SHS Choose Select 2 Press GSor amp to select SHS SETTINGS Choose Select 3 Press Gor to select RECEIVIHG SMS Choose Select 4 Press Gor to select OH or GFF to enable or disable SMS respectively 5 Choose Select to confirm 51 Text messaging Set Box Number 1 In standby mode choose Menu and press orB to select 3 Choose Select 2 Press amp Sor amp to select SHS SETTING Choose Select 3 Press GSor to select EO HUMBER Choose Select 4 Enter the Box number 0 to 9 and choose Save Note The default box number is 0 user can set between box number 0 to 9 The phone will reject SMS other than the box number being set This setting enables different mails wi
59. will not be held liable for damage arising from such noncompliance 11 Use only the AC power adaptors supplied with this product Please contact TecHelp on 1300 369 193 for replacement adaptors 12 Please ensure that the polarity plug is inserted correctly 13 Do not immerse the battery in water and do not place it in a fire 14 Telephone receivers produce magnetic fields that can attract small metallic objects such as pins or staples To avoid injury do not place the handset where such objects can be picked up Getting started Location Place your Telstra V950a within 2 metres of the mains power socket and telephone socket so that the cables will reach Make sure it is at least 1 metre away from other electrical appliances to avoid interference Your Telstra V950a works by sending radio signals between the handset and base The strength of the signal depends on where you locate the base Putting it as high as possible ensures the best signal Setting up 1 Plug the mains power cable into the base station plug the other end into the mains power wall socket and switch the power on The base indicator will light up and the answering machine will be switched on V950a Base a Line Cord Power adaptor cable
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