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Hills - ComVav User Manual V1.3

1. Email Reporting The user configuration menu is where user PIN codes are assigned to users a user code is used to arm and disarm areas within your security system They are generally four digits in length but can be configured to be six digits in length if this level of security is required contact your security provider to enable 6 digit PINs The user configuration menu is where you also assign area control and adjust authorisation levels to each user Assigning areas to users determines which sections areas of the security system a user may access The authorisation level determines the options available to that user user authorisation is where you would alter and increase a users authority to become a Master Code Master codes can only create delete or modify user codes with equal or less authority than themselves 50 Hills ComNav User Manual V1 3 www das com au SMS Reporting Logout SMS Server 125107 SMS Phone 1 Status and Control Iz Alarms Iz Restores Open Close Iz Bypass z Zone Troub Iz Power Troub Tampers Iz Test Rept z System Troub Iz Report Fail Sensor Troub Iz Prog Mode Iz Cancel Iz Recent Close Reserved Iz Reserved Voice Reporting SMS Phone 2 z Alarms Iz Restores Open Close Iz Bypass Call Divert Iz Zone Troub Iz Power Troub Tampers Test Rept Iz System Troub Iz Report Fail Sensor Troub Iz Prog Mode Iz Cancel Ic Recent Close Reserved co Rese
2. IDA DIRECT ALARM SUPPLIES A ills Company e s RELAY IMPER PNS PNS 000 6 89d dl opp Z i NAV l IB te E SEH 3 ER ech Ze Et Le du Reliance d ie Ke dN s g EE R12 Security System jier Sns Z Ch i li T qu Hu Saz zo Selec illic Wn Z iit 5 E ei uate enm mm m ART UT is Pa 161615 L o ae ms ui mmm deest im is RR COO SR ane T UT B LET ET Table of Contents Ile Lei de EE 4 WV ANN TTT 5 WV Al Ts ATH 5 Glossary of TOTS as sazaa Yas 6 COIN WE 7 Feature amp Eege ee ee ee 8 T NOME EINE COMME COM EE 8 2 Phone Line connection and network connection nemen 9 3 Phone Line connection network connection and integrated into the door intercom system 9 4 Phone Line connection network connection integrated into the door intercom system with VGICE NAV CODE PAGS ict m 9 Accessing the ComNav Via a Touch Tone Phone sss sssssssess sees esec ss sees eee eenn nenen 10 Main Menu SI Te de E 11 Main Menu explained 1 oie esa etel eege br de Rd E Udo uide 12 REL 12 System Conte 12 Security System Status assessment tret tte 12 Area C COCOCO OO 12 To Control Zone Bypass 12 201114 a EE 12 Intercom Control 12 To commence listen in mode 12 To commence two way communication mode ee
3. Zone Name In Alarm 2 System troubles AC power fail low battery battery test fail box tamper siren trouble over current fault time and date loss communication fault and telephone line fault Expander AC power fail low battery box tamper communication fault Code pad fire panic medical alarm Zone number zone name fire tamper trouble fault loss of wireless supervision low battery 3 Area Area name Is On in the away mode Is On in the stay mode Is ready Is not ready All areas are on in the away mode All areas are on in the stay mode armed in the stay mode All areas are ready Zone Number Zone Name Is bypassed chime is set is not secure 4 Time and date Optional How to Check system status Step Example Checking system status 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session 2 Ei Press 1 for security system status 3 D 1 star disconnects session KA Hills ComNav User Manual V1 3 www das com au Menu 2 System Control 2 1 Security System Status L gt 22 Area Control 2 2 1 To turn off 2 2 2 Away arm 2 2 3 Stay arm 2 3 To Control Zone Bypass 24 Event History Area Control Single Area Disarming To turn your security system Off from either the Away or Stay arming modes Away Arming To turn your security system On when you are leaving the premises Stay Arming To turn your security system on when you are staying in the premises this wil
4. Passive Infra Red PIR motion detector in the lounge room is a single zone 6 Hills ComNav User Manual V1 3 www das com au Legend T PIN Instructions to call the phone number the ComNav is connected to and when prompted enter the required PIN number A single digit selection is required EI A single digit or multiple digits selection is required This could be a multi digit number EG Zone 128 1282 DERE Navigation keys required to move to the desired menu 3 Start your recording L Sub menu of the main menu L Sub Sub menu of the main menu SE Hills ComNav User Manual V1 3 www das com au Feature amp Benefits Connection Yes Yes Yes Yes Feature Voice Reporting SMS Reporting Dial Up Control Dial Up Programming 4 Extra Zones Real Time Clock 2 Relays for Door Release Email Reporting DHCP ComNav Config Server Call Divert Remote Listen In to Outdoor Station VoiceNav Access to Intercom and Door Release Remote Listen In to VoiceNavs 1 Phone Line connection e Voice Reporting ComNav can phone the user and announce in a human voice selected event conditions Users can customize individual name recordings for zones areas users rooms and outputs No more confusing beeps or sirens e SMS Reporting With the flexibility of three different phone numbers and the added convenience of event selection per phone number now you can group and send selected events to different users as
5. Press 1 to hear the current status of the security system Please refer to table on page 53 amp 54 for a complete list of system status messages System Control Press 2 to access the System Control menu this menu allows easy everyday operation of the security system from arming and disarming individual or multi area systems to bypassing isolating excluding individual zones as required The internal 185 event log is also accessed from this menu is Ei Security System Status Refer to status message table on page 53 amp 54 e EI Area Control This is where areas are armed disarmed turned on off from either the away or stay modes S El To Control Zone Bypass This is where zone s are isolated disabled and removed from the security systems arming cycle Sp D Event History This is where the last alarm can be viewed or the last 185 events which are stored in the panel s internal log Ly D To move back to the main menu H Intercom Control Press 3 to access intercom control An intercom call can be initiated from any external touch tone phone and a connection established with the outdoor station individual VoiceNavs or all VoiceNavs Two way communication is voice switching only one person may speak at any time and the caller has priority Switching between caller and called parties is automatic and is controlled by silence on the caller s microphone Ly Ei To commence lis
6. Press 1 for system status Press 2 for system control Press 3 for intercom control Press 4 for output control Press 5 for message bank Press 0 for system configuration Press to exit and disconnect the session Denotes master code access only The above sequence will be shown through out this manual as SR PIN 10 Hills ComNav User Manual V1 3 www das com au Main Menu Structure Ea System Status Eom System Control 2 1 System Status 2 2 Area Control 2 3 Zone Bypass 2 4 Event History 2 4 1 Alarm Memory 2 4 2 Event History Intercom Control 3 1 Listen In 3 2 Two way communication Output Control 5 Message Bank 5 1 Record an Exit Message 5 2 Record an Entry Message Wees System Configuration 0 1 User Configuration 0 1 1 User PIN 0 1 2 User Area 0 1 3 User Authority 0 2 Time and Date 0 2 1 Time 0 2 2 Date 0 3 Area Entry Time 0 4 Area Exit Time 0 5 Phone number configuration 0 5 1 Alarm Phone Number One 0 5 2 Alarm Phone Number Two 0 5 3 Alarm Phone Number Three 0 5 4 Divert Phone Number One 0 5 5 Divert Phone Number Two 0 5 6 Divert Phone Number Three 0 5 7 SMS Phone Number One 0 5 8 SMS Phone Number Two 0 5 9 SMS Phone Number Three 0 6 Voice Message 0 6 1 Exit message 0 6 2 Entry message 0 6 3 Username 0 6 4 Zone name 0 6 5 Area name 0 6 6 Output name 0 6 7 Room name 0 6 8 System name NEIN Hills ComNav User Manual V1 3 www das com au Main Menu explained System Status
7. Step Example Commence two communication with a room station As Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 3 for intercom control menu D EIE E Press 2 to commence two way communication mode Select an individual room number from 1 9 9 is outdoor station x Press 0 for all rooms 4 star moves back to intercom control menu 4 BEE one star moves back to main menu a star disconnects session Note Automatic room answering must be enabled at the VoiceNav code pad for listen in feature to function correctly Room 9 is the first outside entrance panel EH Hills ComNav User Manual V1 3 www das com au Menu 4 Output Control Your security system can be configured to control up to 16 outputs These outputs can be used for a variety of applications such as external lighting control electric shutter control or even garage door control As additional equipment is required to enable these features please contact your service provider for further details System must be disarmed for this menu to be presented How to Control connected outputs Step Example Turn output On 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session D Press 4 for output control SI l Select an output number to control from 1 16 followed by Press 1 to turn output On S 1 star moves back to output control menu 5 DIEN 2nd star moves back to
8. The outdoor station must be interfaced with the Hills Reliance security system via the ComNav The Hills Reliance security system must be in the armed condition for call divert to operate Email Reporting 52 Hills ComNav User Manual V1 3 www das com au Email Reporting Only experienced persons should attempt to configure this page please contact your system administrator for correct settings Voice Reporting Users SMS Reporting Call Divert SMTP Server Use SSL User Name Password Ports Return Address Email 1 Address v Alarms v Restores E Zone Troub E Power Troub Tampers Open Close Bypass Test Rept Iz System Troub Iz Report Fail Sensor Troub Prog Mode Iz Cancel Iz Recent Close Reserved Reserved Email 2 Address Test Rept Prog Mode Reserved E Alarms E Restores Open Close a Zone Troub a Power Troub Tampers E System Troub E Report Fail Sensor Troub Reserved pCi I Restores Open Close Bypass E Power Troub Tampers Test Rept Iz Sensor Troub Prog Mode Reserved Reserved Recent Close Cancel Email 3 Address IE Alarms E Zone Troub E System Troub E Report Fail E Cancel E Recent Close Save Config SSL SSL or Secure Sockets Layer is a security protocl for communications over networks such as the Internet SMTP Server ISPs outgoing mai
9. das com au Area Control Multi Area Areas also known as partitions are groups of zones that can be controlled independently your system can be configured with up to eight areas The authorization level assigned to a user governs which areas a user can control which means when they enter their PIN code only those areas assigned to that user will be selectable For trouble free multi area control listen and follow all the voice prompts carefully Away Arm Multi area system All Areas How to Away Arm all areas in a multi area system Step Example Arm Away all areas Multi area 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 2 for system control menu z HHE Press 2 for area control menu Press 3 to set all areas in the away mode 1 star moves back to system control menu 3 BBE one star moves back to main menu an star disconnects session Stay Arm Multi area system All Areas How to Stay Arm all areas in a multi area system Step Example Stay Away all areas Multi area 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 2 for system control menu 2 BA Press 2 for area control menu Press 4 to set all areas in the stay mode 1 star moves back to system control menu 3 BB one star moves back to main menu an star disconnects session 20 Hills ComNav User Manual V1 3 www das c
10. how your system is configured For multiple recordings press once at step 6 which will take you back to step 4 this will allow additional recordings without exiting the system 43 Hills ComNav User Manual V1 3 www das com au System Name Voice Recording How to Record a system name to the ComNav Step Example To record a system name for the ComNav 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 0 for system configuration menu 2 0 1618 Press 6 for voice message recording Press 8 for system name recording 9 Press to record a new message 4 R Record 3 second room name after the beep rm 1 star Moves back to voice message recording menu 2 star moves back to main menu Note This menu will only be presented if your system is configured with VoiceNav code pads otherwise proceed directly to step 8 Press 1 to copy changed recordings Press 2 to copy all recordings 3 star disconnects session E 44 Hills ComNav User Manual V1 3 www das com au Accessing the ComNav via the onboard Web Server The ComNav has an onboard web server that offers a very friendly interface for users to carryout system maintenance and control over their LAN or WAN Please speak with your security provider regarding how your system has been configured ills Reliance ComNav Navigating to the ComNav To navigate to the ComNav open your web browser and enter the
11. of access assigned to a users PIN code To turn your security system On Multiple Zones detection devices can be allocated into areas to permit users to selectively arm the security system For example there may be 3 zones in an area called Downstairs and two zones in another area called Upstairs Users can only arm and disarm areas they have authority level to To turn your security system on when you are leaving the premises Isolate remove selected zones from your security system A bypassed zone is not capable of activating an alarm as it is temporarily removed from your system Dynamic Host Configuration Protocol is a computer network protocol used by devices to obtain configuration information for operation in an Internet Protocol network This protocol reduces system administration workload allowing networks to add devices with little or no manual intervention To turn your security system Off The time allowed to exit the premises after the security system is armed The time allowed to disarm your security system after the first detection device has been activated A four 4 or six 6 digit PIN code that is used by a user to arm or disarm the security system Its main feature is the ability to create alter and delete user PIN codes Can also be used as a function code for all features NOTE Your security system may have either four 4 digit PIN codes or six 6 digit PIN codes but not a mixture of both Where e
12. required e Dial up control The ComNav can be access by any outside touch tone telephone and once connected the inbuilt Personal Voice Guide PVG will navigate you through all available menu options From basic Arming Disarming control to more advanced menus like zone bypassing and System recordings e Dial up programming An invaluable feature for the installer is the ability to remotely access the ComNav from any outside touch tone telephone to carry out full system interrogation or advanced programming e Zones There are two onboard zones that can be zone doubled to for use within the security system Only available on the R12 and R128 control panels e RTC Real Time Clock is an onboard component that holds the current time date setting A built in power sense circuit detects power failures and automatically switches to the backup supply This significantly reduces the chance of a loss of date time in periods of extended power outage 8 Hills ComNav User Manual V1 3 www das com au 2 Phone Line connection and network connection e All of the above features plus e Email Reporting Up to three email addresses can be entered with individual event selection for each address This versatility with event selection allows events to be sent to different email addresses IE Alarms to email1 open closes to Email2 and system faults to the 3 address e DHCP or Dynamic Host Configuration Protocol is a computer n
13. 4 has control of both areas 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 0 for system configuration menu 2 lof1 2 Press 1 for user configuration menu Press 2 for user area configuration Ss EO Select a user number followed by EG user 4 4 Press the area number to change selection EG deselects area 2 area areas can be toggled on off 1 star moves back to user configuration menu 5 fe ae ae fe 2 star moves back to system configuration menu i 3 star moves back to main menu th 4 star disconnects session ETN Hills ComNav User Manual V1 3 www das com au Note User PIN creating deleting Your control panel determines the number of available user PIN codes contact your service provider to confirm available user PIN codes on your system If you attempt to enter a user PIN code in your security system that is being used by another user your ComNav will announce PIN code has failed simply select another PIN code Keep user PIN information in a safe place and do not disclose your PIN to others Note User area configuration The system must be disarmed before accessing user configuration Do not remove all areas from a users area control Use extreme caution when modifying a user with master code authority The system must be disarmed before accessing user configuration Do not remove all areas from a users area control Use extreme caution whe
14. 5 seconds How to Adjust the area Entry time Step Example Adjust area entry times 1 7T PIN Call the ComNav via an offsite touch tone phone to begin the session Press 0 for system configuration menu i DOE Press 3 for area entry times 3 Select an area number to configure from 1 8 4 AEJ Select a new area entry time 10 255 seconds followed by 1 star moves back to step 3 select an area number to configure 5 HOGG 2 star moves back to system configuration menu 3 star moves back to main menu 4 star disconnects session 32 Hills ComNav User Manual V1 3 www das com au Menu 0 System Configuration 0 1 User Configuration 0 2 Time amp Date 0 3 Area Entry Time Ly 0 4 Area Exit Time 0 5 Phone number configuration 0 6 Voice message recording Area Exit time Configuration Area Exit time Independent entry times can be assigned for up to eight areas values are from 10 seconds to 255 seconds How to Adjust the area Exit time Step Example Adjust area entry times d Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 0 for system configuration menu 2 10 4 0 for sy g Press 4 for area exit times EE Select an area number to configure from 1 8 E E Select a new area exit time 10 255 seconds followed by ft 1 star moves back to step 3 select an area number to configure 5 fe ae a fe 2 star moves back to system configu
15. ComNavs IP address directly into the browsers Example as per diagram 1 Depending on setup you may also be able to navigate directly to the ComNav by entering ComNav directly into the browsers address window as per figure Diagram 2 Diagram 1 2 DAS ComNav Configuration Server Windows Internet Explorer Qo e hpna mM File stele View Favorites Tools Help Diagram 2 gt DAS ComNav Configuration Server Windows Internet Explorer C N a http coma i File Edit View Favorites Tools Help Note SSL or Secure Sockets Layer is a security protocol for communications over networks such as the Internet If SSL is enabled your URL will begin with https instead of http You will also receive a warning window There is a problem with this websites security certificate choose continue to this website to connect to the ComNav ETE Hills ComNav User Manual V1 3 www das com au Welcome page DIRECT ALARM SUPPLIES A ais Company ComNav Login Page Welcome to the ComNav Configuration Server Please enter your Login Credentials and hit submit User Name Password When successfully connected the ComNav will serve up the welcome page To access the main menu enter the required user name and password as supplied by your security provider Username Password Note
16. Events are selected by your security provider at the time of installation or are accessible via the ComNav web interface ETH Hills ComNav User Manual V1 3 www das com au Create Alarm Divert amp SMS Phone Numbers How to Enter Phone Numbers Step Example Enter Alarm or Divert or SMS phone numbers 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 0 for system configuration menu 2 pg Press 5 for phone number configuration Select the phone number you are editing Press 1 to configure alarm phone number 1 Press 2 to configure alarm phone number 2 Press 3 to configure alarm phone number 3 9 Press 4 to configure divert phone number 1 Press 5 to configure divert phone number 2 Press 6 to configure divert phone number 3 Press 7 to configure SMS phone number 1 Press 8 to configure SMS phone number 2 Press 9 to configure SMS phone number 3 Select a new alarm divert SMS phone number followed by 1 star Move back to step 3 phone number selection 2 star moves back to system configuration menu 5 OOG a star moves back to main menu th s 4 star disconnects session EH Hills ComNav User Manual V1 3 www das com au Delete Alarm Divert amp SMS Phone Numbers How to Delete Phone Numbers Step Example Delete Alarm or Divert or SMS phone numbers 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 0 fo
17. Step Example Configure a PIN code of 2580 to user 5 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 0 for system configuration menu 2 DENN Press 1 for user configuration menu Press 1 for user PIN configuration 3 EIE Select a user number followed by EG User 5 4 CN CNEENE M Select a new PIN code followed by EG 2508 1 star moves back to user configuration menu 5 HOGG 2 star moves back to system configuration menu j 3 star moves back to main menu th e 4 star disconnects session 28 Hills ComNav User Manual V1 3 www das com au User PIN disabling How to Disable a pin code from a specific user Step Example Disable the PIN code that is configured for user 5 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 0 for system configuration menu 2 oli Press 1 for user configuration menu Press 1 for user PIN configuration ES BE Select a user number followed by EG User 5 p DES Press 0 followed by to disable user 1 star moves back to user configuration menu 5 DEDI 2 star moves back to system configuration menu i 3 star moves back to main menu 4 star disconnects session User Area configuration How to Remove area control from a specific user Remove control of area 2 from user 4 Step Example In this example it is presumed a total of two areas only exist and user
18. Username is case sensitive ETE Hills ComNav User Manual V1 3 www das com au Access levels There are two access levels available to users master code or standard user codes Master codes have greater authority and are able to access more features the two different menus are shown below Main Login Menu Web Master User Code Beieleit Welcome to the ComNav Configuration Server This page is being served by the ComNav at the address specified To configure a specific item select from the list to the left Status and Control Voice Reporting Users SMS Reporting Call Divert Email Reporting Main Login Menu Web Standard User Code Beieleit Sa Welcome to the ComNav Configuration Server This page is being served by the ComNav at the address specified To configure a specific item select from the list to the left Eu Hills ComNav User Manual V1 3 www das com au Status and Area Control ON AWAY MODE DE HHbtbbl ON STAY MODE Ob BEL BELLE Voice Reporting Bt ell ERAN FIRE L E H Users System Status Box Tamper SMS Reporting Expander Box Tamper Expander Trouble Call Divert Event History Expander Trouble Device 200 Time 12 22 PM Date 28 Jan This menu allows for easy operation of the Hills Reliance security system from arming and disarming individual areas to reviewing the systems 185 event log Up to 8 active areas c
19. also offers an alternant location for the recording of entry and exit messages previously described under menu 5 Message bank Once recorded a system name will be announced every time a new dial in session is established with the ComNav This is ideal when monitoring multiple sites Apart from voice recordings zones areas outputs and rooms can be configured using pre recorded words from the word library You may string up to eight words together to achieve your desired description Please note that voice recording is limited to the first 64 zones pre recorded library words must be used for all additional zones above zone 64 EVA Hills ComNav User Manual V1 3 www das com au Exit Message Recording How to Record an Exit message Step Example To record a new eit message from the Voice message recording menu 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 0 for system configuration menu 2 101611 Press 6 for voice message recording Press 1 to record an exit message Press to record a new exit message IA Se Se Record 10 second exit message after the beep 1 star moves back to voice message recording menu 5 pggg 2 star moves back to system configuration menu i 3 star moves back to main menu th K 4 star disconnects session Entry message Recording How to Record an Exit message Step Example To record a new eit message from the Voice messa
20. an be displayed and control can be individual or as a group Active areas will be populated on the buttons on the right with the screen shot above showing only one active area with all zones secure and disarmed To arm turn on an individual area s click on the area number s in the On Away Mode row To fully arm all areas click the All button in the On Away Mode row The corresponding area number s will illuminate red indicating a successful arm of that area To stay arm partially turn on an individual area s click on the area number in the On Stay Mode row To stay arm all areas click the All button in the On Stay Mode row The corresponding area number s will illuminate yellow indicating a successful stay arm of that area To disarm area s from either the stay or away arming modes click on the area number to be disarmed in the Off row To disarm all areas click the All button in the Off row The corresponding area number s will stop illuminating red indicating a successful disarm of that area Area number Area is active but some zones are not secure showing Green Area is active and all zones are secure Yellow Area is armed in the stay mode Red Area is armed in the away mode 48 Hills ComNav User Manual V1 3 www das com au Prev Previous will display the previous consecutive event from the internal event log to what is currently displayed Next Will display the next consecutive event f
21. av via an offsite touch tone phone to begin the session 2 B ress a for event history T 9 E Press 2 for all event history a MEE oo for previous event 1 star moves back to system control menu 4 OQ 2 star moves back to main menu m star disconnects session 24 Hills ComNav User Manual V1 3 www das com au CETE Intercom Control Ly 31 To commence listen in mode 3 2 To commence two way communication mode An intercom call can be initiated from any external touch tone phone and a connection established with the outdoor station room 9 individual VoiceNavs 1 8 or all VoiceNavs 0 Two way communication is voice switching and the calling party has priority Switching between caller and called parties is automatic and is controlled by inactivity silence on the caller s microphone Listen in mode How to Listen in to a VoiceNav code pads front door station Step Example Listen in to a room station 1 T PIN Call the ComNav via an offsite touch tone phone to begin the session Press 3 for intercom control menu i EIE Press 1 to commence listen in mode Select an individual room number from 1 9 9 is outdoor station S Press 0 for all rooms va star moves back to intercom control menu 4 BEE gna star moves back to main menu 3 star disconnects session Two way communication mode How to Commence two way communication with a VoiceNav code pad front door station
22. e and add this new recording to connected Step Example VoiceNav code pads 1 T PIN Call the ComNav via an offsite touch tone phone to begin the session Press 0 for system configuration menu 2 DX Press 6 for voice message recording Press 7 to record or configure a room name 9 EC Select a output number to record or configure followed by from 1 16 4 Press to record a new room name 5 Au Record 3 second room name after the beep 1 star Move back to step 4 select a room number to record 6 BBE 2 star moves back to voice message recording menu 3 star moves back to main menu Room Name library word configuration To configure a room name using words from the word library page 55 instead of recording your own voice replace steps 4 and 5 above with the following steps Example Bedroom 1 Up to eight library words can be strung together to achieve your desired phrase 4 Press 2 To configure a new zone name DI Select library word one followed by EG Bedroom word 38 EID Select library word two followed by EG One word 1 Note If your system is configured with VoiceNav code pads you will be prompted to either copy changed recordings or copy all recordings when exiting this menu Copy changed recordings will only add the latest recordings whilst selecting copy all recordings will overwrite all recordings new and old Please contact your security provider to verify
23. enever the system is armed or disarmed How to Configure the Time and Date Step Example Setting the time as 9 30AM and the date as 19 6 2010 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 0 for system configuration menu 2 DAH Press 2 for time and date configuration menu Press 1 for time configuration 3 DE Select the hours value from 1 12 followed by EG 9 O Clock 4 EIH Selects the minutes value followed by EG 30 Minutes Press 1 to set AM time EG AM time B Press 2 to set PM time Time change is complete move to step 6 only if you wish to change the date otherwise move directly to step 10 and exit the system 6 Press 2 to configure the date T Select the day value from 1 31 followed by EG 19 day 8 Select the month value from 1 12 followed by EG June e month 9 Select a 4 digit year value followed by EG year 2010 1 star moves back to system configuration menu 10 BEE 20 star moves back to main menu 3 star disconnects session EIN Hills ComNav User Manual V1 3 www das com au Menu 0 System Configuration 0 1 User Configuration 0 2 Time amp Date L 0 3 Area Entry Time 0 4 Area Exit Time 0 5 Phone number configuration 0 6 Voice message recording Area Entry time Configuration Area Entry time Independent entry times can be assigned for up to eight areas values are from 10 seconds to 25
24. eported Events are selected by your security provider at the time of installation or are accessible via the ComNav web interface To Configure El Alarm phone number One EI Alarm phone number Two El Alarm phone number Three E Divert phone number One D Divert phone number Two D Divert phone number Three H SMS phone number One D SMS phone number Two D SMS phone number Three To move back to System Configuration menu EL Hills ComNav User Manual V1 3 www das com au System Configuration continued c D Voice message recording Recording centre for entry exit messages and users zones areas outputs room and system names The ComNav will announce the system name when first connected To Record E Exit message EI Entry message El User name D Zone name E Area name D Output name H Room name D System name E To move back to System Configuration menu Denotes the ability to configure name using the word library L To move back to main menu Note You do not need to wait for the Personal Voice Guide PVG to finish talking before keying in your selection ELB Hills ComNav User Manual V1 3 www das com au Main menu Controls and examples Menu 1 System Status Ly 2 1 Security System Status 2 2 Area Control 2 3 To Control Zone Bypass 2 4 Event History The ComNav will announce the Hills Reliance panel status in the following order 1 Zone Number
25. etwork protocol used by devices to obtain configuration information for operation in an Internet Protocol network This protocol reduces system administration workload allowing networks to add devices with little or no manual intervention e ComNav Configuration Server Once connected to the network users will enjoy the simple web user interface that is supplied with the ComNav Enter the IP address of your ComNav into a web browser to access the ComNav Configuration Server Here the user can configure pin codes arm and disarm areas view the last 185 event history enter and change all voice SMS and divert phone numbers and assign email address Installers have further access to network settings feature lists and outputs e Relays The two onboard relays are fully configurable and come defaulted for door release one and door release two 3 Phone Line connection network connection and integrated into the door intercom system e All of the above features plus e Call divert This feature will call up to three different phone numbers when a visitor presses the call button on the outside door station whilst the Hills Reliance security system is armed Once the call is connected a bi directional conversation can take place and the called party has the ability to operate the onboard relay allowing access to the premises e Remote listen in two way communication this feature allows users to connect to the outdoor station from a rem
26. fically with two major factors gt The quantity quality and placement of security devices attached to this security system gt The knowledge you have of the security system and how that knowledge is utilized in a weekly test of the complete system WARNINGS This product is to be installed by qualified SERVICE PERSONNEL only The equipment should only be operated with an approved power adapter with insulated live pins CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF BATTERIES ACCORDING TO THE INSTRUCTIONS CONTACT YOUR SERVICE PROVIDER FOR REPLACEMENT BATTERIES N3094 Warranty Hills Industries guarantees this product against defective parts and workmanship for twenty four 24 months from the date of purchase If any defect appears during the warranty period contact your service provider Hills Industries assumes no liability for consequential or indirect damage and accepts no responsibility for repairing damage to the product caused by misuse careless handling or where repairs have been made by others No other guarantee written or verbal is authorised by Hills Industries EN Hills ComNav User Manual V1 3 www das com au Glossary of terms Authority Level Arm Area Away Mode Bypass DHCP Disarm Exit delay Entry delay Master Code Outputs Relay RTC Self Monitored SMS Reporting Stay Mode Service Provider User Code Zone The level
27. ge recording menu 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 0 for system configuration menu 2 101612 Press 6 for voice message recording Press 2 to record an exit message Press to record a new exit message A Se Se Record 10 second exit message after the beep 1 star moves back to voice message recording menu 5 a x x x 2 star moves back to system configuration menu i 3 star moves back to main menu th g 4 star disconnects session 38 Hills ComNav User Manual V1 3 www das com au User Name Voice Recording How to Record a user name To record a new user name and add this new recording to connected Step Example VoiceNav code pads 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 0 for system configuration menu 2 IGE Press 6 for voice message recording Press 3 to record or configure a user name 3 EC Select a user number to record followed by 4 Press to record a new user name 9 Au Record 3 second user name after the beep 1 star moves back to step 4 select a user number to record 6 x x x x 2 star moves back to voice message recording menu l 3 star moves back to main menu 4 star disconnects session Note If your system is configured with VoiceNav code pads you will be prompted to either copy changed recordings or copy all recordings when exiting
28. ion menu Gs Time and date System time and date is set here The ComNav has a built in real time clock that will keep accurate time in the event of a total power fail It will also update its time from the internet if connected on a regular basis ER Time H Date bs Area Entry time Independent entry times can be assigned for up to eight areas values are from 10 seconds to 255 seconds E Area Exit time Independent exit times can be assigned for up to eight areas values are from 10 seconds to 255 seconds EIN Hills ComNav User Manual V1 3 www das com au System Configuration continued m Phone number configuration Alarm phone numbers 1 2 and 3 will receive a voice message upon the activation of certain events from within the security system Selected events are global and will be mapped to all of the three phone numbers Events are selected by your security provider at the time of installation or are accessible via the ComNav web interface Divert phone numbers 1 2 and 3 will be called when an intercom call is initiated from an outdoor station The outdoor station must be interfaced with the Hills Reliance security system via the ComNav The Hills Reliance security system must also be in the armed condition SMS phone numbers 1 2 and 3 will be sent text messages upon the activation of certain events from within the security system Each SMS phone number has it s own list of selected events that will be r
29. l Low battery This zone is a wireless device and needs its battery changed EIN Hills ComNav User Manual V1 3 www das com au Area Number Area Name Is On in the away mode This area is armed in the away mode Is On in the stay mode This area is armed in the stay mode Is ready This area is secure and ready to be armed Is not ready This area is NOT ready to be armed a zone is not secure All areas are on in the away mode All areas in this multi partition system are armed in the away mode All areas are on in the stay mode All areas in this multi partition system are armed in the stay mode All areas are ready All areas in this multi partition system are secure and ready to be armed AC power fail The security system has lost its electricity power Low battery The security system s back up battery requires charging Battery test fail The security system s back up battery requires changing Box tamper The security system s cabinet tamper input has activated Siren trouble The security system s external siren has a problem Over current The security system is drawing too much current Time and date loss The security system time and date need resetting Communication fault The security system has detected a problem with the phone line Low battery remote power supply s back up battery requires charging AC power fail A remote power supply has lost its electricity power Box ta
30. l automatically bypass pre programmed zones and arm others Mainly utilised for arming just the perimeter of the premises Disarm Single area system How to Disarm a single area system Step Example Disarming 1 T PIN Call the ComNav via an offsite touch tone phone to begin the session Press 2 for system control menu 2 22 Press 2 for area control menu Press 1 to turn off 1 star moves back to system control menu 3 BEE oM star moves back to main menu a star disconnects session 18 Hills ComNav User Manual V1 3 www das com au Away Arm Single area system How to Away Arm a single area system Step Example Away Arm 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 2 for system control menu 2 BHA Press 2 for area control menu Press 2 two to set in the away mode 1 star moves back to system control menu 3 x x ou star moves back to main menu 9 star disconnects session Stay Arm Single area system How to Stay Arm a single area system Step Example Stay Arm T Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 2 for system control menu 2 ARE Press 2 for area control menu Press 3 to set in the stay mode 1 star moves back to system control menu 3 BEE one star moves back to main menu anm star disconnects session ELB Hills ComNav User Manual V1 3 www
31. l server address either their actual IP address or their domain name Port Selected port used for outgoing mail User Name amp Password As required by your SMTP Server 53 Hills ComNav User Manual V1 3 www das com au Return address This setting specifies the From and Reply to email address to use with system generated emails With the increase in spam on the internet many email servers will not accept emails without a valid From or Reply to address therefore we strongly recommend filling this field out Email addresses 1 2 and 3 Enter up to three the Email address which will receive Emails upon the selected event in the associated email window being activated Email Reporting examples Email Examples User Arming Turn on Away Mode Area 1 Fred Time 11 55 AM Date 19 Jun Panic Button on code pad Codepad Panic Alarm Area 1 Time 11 55 AM Date 19 Jun System Status Message Table Zone Number Zone Name In Alarm This zone has triggered a system alarm condition Is bypassed This zone is isolated disabled and will not activate an alarm Chime is set This zone is part of the chime group Is not secure This zone is not closed Fire alarm This zone has triggered a fire alarm Tamper This zone has triggered a tamper alarm Trouble fault This zone has an open circuit Loss of wireless supervision This zone is a wireless device and has lost its communication link with the control pane
32. lect an Area number from 1 8 4 El Press 3 To set in the stay mode 1 star moves back to system control menu 5 BEE one star moves back to main menu gn star disconnects session Disarm Multi area system Single Area How to Disarm a single area in a multi area system Step Example Disarm area 2 from within a Multi area system 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 2 for system control menu 2 BAH Press 2 for area control menu Press 1 to control an individual area 3 H Select an Area number from 1 8 4 H Press 1 To turn off 1 star moves back to system control menu 5 BEE on star moves back to main menu d star disconnects session 22 Hills ComNav User Manual V1 3 www das com au Menu 2 System Control 2 1 Security System Status 2 2 Area Control L 2 3 To Control Zone Bypass 2 44 Event History Bypassing The zone bypass menu is used to bypass isolate selected zones in your security system A bypassed zone is not capable of activating an alarm as it is temporarily removed from your system Bypassing zones lowers your level of security and caution should be exercised All bypassed zones are reset and cleared from memory when your security system is next armed disarmed Your security system must be disarmed turned off before being able to bypass zones After bypassing your selected zones your security system mus
33. main menu St star disconnects session How to Control connected outputs Step Example Turn output Off 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session 2 Press 4 for output control eo 1 Select an output number to control from 1 16 followed by m Press 2 to turn output Off 1 star moves back to output control menu 5 BBE 2 star moves back to main menu a star disconnects session 26 Hills ComNav User Manual V1 3 www das com au Menu 5 Message Bank Ly 5 1 To record an exit message 5 2 Torecord an entry message You can also use your VoiceNav like a digital message board leaving entry and exit messages for users to hear when they arm disarm their security system Exit message How to Record an Exit Message Step Example To record an exit message for the first time 1 Tt PIN Call the ComNav via an offsite touch tone phone to begin the session Press 5 for message bank 2 HE Press 1 to record an exit message Press to record a new message R Record 10 second Exit message after the beep first time only 1 star moves back to message bank menu BBE 2 star moves back to main menu aie star disconnects session Entry message How to Record an Entry Message Step Example To record an entry message for the first time 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 5 for me
34. me E Record 3 second output name after the beep o Ww 1 star moves back to step 4 select a output number to record 6 Bebe 2 star moves back to voice message recording menu 3 star moves back to main menu Output Name library word configuration To configure an output name using words from the word library page 55 instead of recording your own voice replace steps 4 and 5 above with the following steps Example East side light Up to eight library words can be strung together to achieve your desired phrase 4 Press 2 To configure a new zone name 5 HAE Select library word one followed by EG East word 58 KREE Select library word two followed by EG Side word 125 ggg Select library word three followed by EG Light word 95 Note If your system is configured with VoiceNav code pads you will be prompted to either copy changed recordings or copy all recordings when exiting this menu Copy changed recordings will only add the latest recordings whilst selecting copy all recordings will overwrite all recordings new and old Please contact your security provider to verify how your system is configured For multiple recordings press once at step 6 which will take you back to step 4 this will allow additional recordings without exiting the system 42 Hills ComNav User Manual V1 3 www das com au Room Name Voice Recording How to Record a room name To record a room nam
35. mper An expander s cabinet tamper input has activated Code Pad Fire alarm A fire alarm has been activated at the code pad Panic A panic alarm has been activated at the code pad Medical A medical alarm has been activated at the code pad LIN Hills ComNav User Manual V1 3 www das com au Word Library One Two i Three Hallway 117 Room OO i O O Security 4 4 4 4 4 1 1 N Sensor 2 Shed co d 1 1 Shock 1 4 4 O 4 Shop Side Skylight 1 1 127 Sliding 1 Small 3 4 5 13 Thirteen Key switch 14 Fourteen 52 Detector S 7 54 5 2 2 2 2 2 2 2 2 2 2 Smoke T i T T 8 8 8 8 8 8 9 9 1 Stairs 1 9 T 0 8 1 9 2 0 3 1 2 5 3 6 4 T 5 1 89 2 90 3 1 2 5 3 6 4 5 6 T 8 9 18 Eighteen 94 Lift 132 Storage I9 Nineteen Light 188 Study 9 9 25 Seventy Fence 8 9 B 1 2 0 3 10 T 0 8 0 9 0 0 0 1 0 2 3 5 6 Utility 2 Volt 6 Veranda 4 Wall Warehouse Water West Window 1 1 1 1 4 4 4 4 4 4 4 4 4 4 6 6 6 6 Ga 0 1 2 3 6 104 6 106 107 8 9 35 Back 111 Perimeter 1 Windows 36 Basement 150 Wireless 38 Bedroom 114 Reception 152 Zone 153 Gym 56 Hills ComNav User Manual V1 3 www das com au 5 5 T 1 T i 1 3 5 8 9 O0 User 3 5 7 8 9 www voicenav com au
36. n modifying a user with master code authority User Authority configuration How to Configure User Authority Step Example Change user 6 to a master code 1 To PIN Call the ComNav via an offsite touch tone phone to begin the session Press 0 for system configuration menu 2 OBE Press 1 for user configuration menu Press 8 for user authority configuration 3 GE Select a user number followed by EG User 6 Press the option number from 1 8 to change selection A EG option 4 Master code Refer to table 1 below for complete list of selectable user authority options t i v 1 star moves back to user configuration menu 5 DDDD 2 star moves back to system configuration menu i 3 star moves back to main menu th S 4 star disconnects session Table 1 User Authority Options Selection Table Arm Only Allowed to bypass zones User code will send open close Arm only after close window reports 4 Master code authority Must not be be selected 30 Hills ComNav User Manual V1 3 www das com au Menu 0 System Configuration 0 1 User Configuration Ly 0 2 Time amp Date 0 2 1 Time 0 2 2 Date 0 3 Area Entry Time 0 4 Area Exit Time 0 5 Phone number configuration 0 6 Voice message recording Time and Date Configuration Having the correct time and date is essential for accurate reviewing of the internal log VoiceNav code pads can also be configured to announce the time and date wh
37. om au Disarm Multi area system All Areas How to Disarm all areas in a multi area system Step Example Stay Away all areas Multi area 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 2 for system control menu 2 DEA Press 2 for area control menu Press 2 to turn off all areas 1 star moves back to system control menu 3 DO om star moves back to main menu 2 star disconnects session Away Arm Multi area system Single Area How to Away Arm a single area in a multi area system Step Example Away arm area 2 in a Multi area system 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 2 for system control menu 2 BAH Press 2 for area control menu Press 1 to control an individual area 3 A Select an Area number from 1 8 4 E Press 2 To set in the away mode 1 star moves back to system control menu 5 BEE oe star moves back to main menu e star disconnects session EIN Hills ComNav User Manual V1 3 www das com au Stay Arm Multi area system Single Area How to Stay Arm a single area in a multi area system Step Example Away arm area 2 in a Multi area system 1 TT PIN Call the ComNav via an offsite touch tone phone to begin the session Press 2 for system control menu 2 121211 Press 2 two for area control menu Press 1 one to control an individual area 3 E Se
38. onfigure a area name using words from the word library page 55 instead of recording your own voice replace steps 4 and 5 above with the following steps Example Warehouse Up to eight library words can be strung together to achieve your desired phrase 4 Press 2 To configure a new area name 5 MEG Select library word one followed by EG Warehouse word 145 Note If your system is configured with VoiceNav code pads you will be prompted to either copy changed recordings or copy all recordings when exiting this menu Copy changed recordings will only add the latest recordings whilst selecting copy all recordings will overwrite all recordings new and old Please contact your security provider to verify how your system is configured For multiple recordings press once at step 6 which will take you back to step 4 this will allow additional recordings without exiting the system ET Hills ComNav User Manual V1 3 www das com au Output Name Voice Recording How to Record an output name To record a output name and add this new recording to connected Step Example VoiceNav code pads 1 Tt PIN Call the ComNav via an offsite touch tone phone to begin the session Press 0 for system configuration menu 2 DEG Press 6 for voice message recording Press 6 to record or configure a output name Select a output number to record or configure followed by from 1 16 E E Press to record a new output na
39. ore and forward to VoiceNav code pads exit and entry messages These messages can be left for other users of the security system ComNavs built in web server allows users to arm disarm individual areas check system status enable disable user codes modify Email accounts and SMS Voice phone numbers from any standard web browser Advanced intercom features are also incorporated within the ComNav Imagine a visitor to your home pressing the button at your front door intercom and then being able to talk to you on your mobile phone anywhere in the world Maybe it s a courier delivering a parcel You may wish to open the garage door and allow them to drop the parcel inside We trust that ComNav will provide you with ease of access and control of your Hills security system All users of your security system should read and follow the instructions and precautions in this manual before operating your security system Failure to do so could result in the security system not working as intended This manual should be kept in an accessible location for the life of the security system If you do not understand any part of this manual you should ask your service provider for further clarification Read the entire manual and if possible practice on the ComNav whilst your security provider is on site EN Hills ComNav User Manual V1 3 www das com au Warning Keep in mind the level of security you will obtain with this system relates speci
40. ote location 4 Phone Line connection network connection integrated into the door intercom system with VoiceNav code pads e All of the above features plus e VoiceNavs can be configured to answer a call initiated from either of the two door stations they can also control the ComNavs onboard door release relays e Remote listen in two way communication this feature allows users to connect to any or all of the connected VoiceNavs from a remote location an listen in to any audio within that room rooms EM Hills ComNav User Manual V1 3 www das com au Accessing the ComNav Via a Touch Tone Phone This section describes how to access the ComNav via an off site touch tone phone The ComNav must be on an independent line to the touch tone phone from which you are trying to connect The ComNav must be pre programmed by your security service provider to automatically answer the incoming call once the predetermined number of calls rings have been reached When the desired number of calls rings has been reached the ComNav will grab the Phone Line and a connection has been established the following will be announced 9 Enter your code for system access press star to cancel Enter your user master code default master code is 1234 the ComNav will announce the recorded system name if recorded and list all accessible main menus you can now make your selection as required 9 You are now connected to system name
41. r system configuration menu 2 pg Press 5 for phone number configuration Select the number you are editing Press 1 to configure alarm phone number 1 Press 2 to configure alarm phone number 2 Press 3 to configure alarm phone number 3 9 Press 4 to configure divert phone number 1 Press 5 to configure divert phone number 2 Press 6 to configure divert phone number 3 Press 7 to configure SMS phone number 1 Press 8 to configure SMS phone number 2 Press 9 to configure SMS phone number 3 5 DES Press 0 followed by to disable alarm divert SMS phone number 1 star Move back to step 3 phone number selection 2 star moves back to system configuration menu 5 Bob a star moves back to main menu 4 star disconnects session ETIN Hills ComNav User Manual V1 3 www das com au Menu 0 System Configuration 0 1 User Configuration 0 2 Time amp Date 0 3 Area Entry Time 0 4 Area Exit Time 0 5 Phone number configuration Ly 0 6 Voice message recording 0 6 1 To record an exit message 0 6 2 To record an entry message 0 6 3 To record a user name 0 6 4 To record or configure a zone name 0 6 5 To record or configure an area name 0 6 6 To record or configure an output name 0 6 7 Torecord or configure a room name 0 6 8 To record a system name Voice message recording This is the recording centre for user names zone names area names output names room names and system names The voice message recording menu
42. ration menu 3 star moves back to main menu 4 star disconnects session 33 Hills ComNav User Manual V1 3 www das com au Menu 0 System Configuration 0 1 User Configuration 0 2 Time amp Date 0 3 Area Entry Time 0 4 Area Exit Time Ly 0 5 Phone number configuration 0 5 4 Alarm phone number One 0 5 2 Alarm phone number Two 0 5 3 Alarm phone number Three 0 5 4 Divert phone number One 0 5 5 Divert phone number Two 0 5 6 Divert phone number Three 0 5 7 SMS phone number One 0 5 8 SMS phone number Two 0 5 9 SMS phone number Three 0 6 Voice message recording Alarm Divert amp SMS Phone Number Configuration Alarm phone numbers 1 2 and 3 will receive a voice message upon the activation of certain events from within the security system Selected events are global and will be mapped to all of the three phone numbers Events are selected by your security provider at the time of installation or are accessible via the ComNav web interface Divert phone numbers 1 2 and 3 will be called when an intercom call is initiated from an outdoor station The outdoor station must be interfaced with the Hills Reliance security system via the ComNav The Hills Reliance security system must also be in the armed condition SMS phone numbers 1 2 and 3 will be sent text messages upon the activation of certain events from within the security system Selected events are not global and can be mapped to any or all of the three phone numbers
43. rom the internal event log to what is currently displayed Most Recent Will display the current latest existing event from the internal event log Current System faults will be displayed in the System Status window and the systems past 185 event log can be accessed via the prev previous button in the event history window Voice Reporting Dial Attempts Voice Events Status and Control p Alarms Restores Open Close Bypass Zone Troub Power Troub e Tampers W Test Rept System Troub Report Fail V Sensor Troub e Prog Mode Users S Cancel Recent Close Reserved Reserved SMS Reporting Phone 1 Phone 2 Call Divert Phone 3 Email Reporting Save Config Alarm phone numbers 1 2 and 3 will receive a voice message upon the selected event in the Voice event window being enabled and activated The voice events are global for all three alarm phone numbers 49 Hills ComNav User Manual V1 3 www das com au Users Logout Select a User Displaying User Status and Control Name PIN Voice Reporting Pin Digits 4 Total Users 99 Arm Only Schedule Master Arm Disarm SMS Reporting V Bypass Report Reserved Reserved v Area 1 Area 2 v Area 3 Marea 4 o Are 5 wi Area 6 v Area 7 v Area 8 Clear User Save User Call Divert
44. rved Email Reporting SMS Phone 3 z Alarms Iz Restores Open Close 7 Bypass Iz Zone Troub Iz Power Troub Tampers Iz Test Rept z System Troub z Report Fail Sensor Troub z Prog Mode Iz Cancel Iz Recent Close Reserved Iz Reserved Save Config SMS phone numbers 1 2 and 3 will receive a SMS message upon the selected event in the associated SMS event window being enabled and activated Enter the SMS server phone number and the mobile numbers that are to receive SMS messages Individual user names can be reported if entered under the Users tab of this web interface Use Telstra s SMS Service for sending SMS to mobile phones via phone line Modem This option is charged to your originating line as a timed mobile call Other companies may provide a similar service Please consult the relevant company for details of their charges and to confirm connection details Phone Number 125107 SMS Examples 9Feb 2010 16 14 48 User Arming Account XXXX Turn On Area 1 Fred 9Feb 2010 16 14 48 Panic Button on code pad Account XXXX Code pad panic Area 1 EIN Hills ComNav User Manual V1 3 www das com au Call Divert Logout Divert Phone 1 Divert Phone 2 Status and Control Divart Phone 3 Voice Reporting Save Config Users SMS Reporting Divert phone numbers 1 2 and 3 will be called when an intercom call is initiated from an outdoor station
45. se 12 Output Conte 13 Select AM OUlpUt 13 Message Bank 13 EE 13 Entuy Message E 13 rcu dE ee dE 14 User configuration sss tete ttt tette 14 x 14 r ee 14 User Aubange 14 Time D ran 14 UU 14 14 Phone number configuration ce 15 Alarm Phone numbers 1 2 amp 3 HII me m mm meme ee eret rennen 15 Divert phone numbers T 2 amp 3 cce iHa Conc RA OR Reden e a ed ER OR sae ra ER 15 ES Hills ComNav User Manual V1 3 www das com au SMS phone numbers 1 2 amp 3 15 KEE 16 EXitmessage sseeee ttt tette 16 s n 16 User NAME 16 EE 16 PANN T 16 SHRISH EE 16 ROOM NANE 16 CHOC DU ne 16 Main menu Controls and examples 1leeeeeeeeeeeeeeree eene nnn nnne nnn nnns n nnn nnn n n nana nnns 17 How to CHECK system stalus ees Eeer 17 Area Control lu te CR EEN 18 Disalin a single area NEE 18 Away Arm a single area system EE 19 Stay Arm a single area system BEE 19 Area Control EIN a A S 20 Away Arm all areas in a multi area system eee e e e e 20 Stay Arm all areas in a multi area SvSstem e e ee e nnne nennen nennen nnns 20 Disarm all areas in a multi area system sees seen nennen nnns nnn nissan nna 21 Away Arm a single area in a multi area s
46. ssage bank 2 HEB Press 2 to record an entry message Press to record a new message Au Record 10 second Entry message after the beep first time only 1 star moves back to message bank menu x x x 2 star moves back to main menu SC star disconnects session E Hills ComNav User Manual V1 3 www das com au Menu 0 System Configuration L 0 1 User Configuration 0 1 1 User PIN 0 1 2 User Area 0 1 3 User Authority 0 2 Time amp Date 0 3 Area Entry Time 0 4 Area Exit Time 0 5 Phone number configuration 0 6 Voice message recording User Configuration The user configuration menu is where user PIN codes are assigned to users A user s PIN code is used to arm and disarm areas within your security system They are generally four digits in length but can be configured by your service provider to be six digits in length if this level of security is required The user configuration menu is where you also assign area control and adjust authorization levels to each user Assigning areas to users determines which sections areas of the security system a user may access The authorization level determines the options available to that user user authorization is where you would alter and increase a users authority to become a Master Code Master codes can only create delete or modify user codes with equal or less authority than themselves User PIN creating How to Configure set up a new PIN code for a specific user
47. t be armed turned On in either the away or stay mode to secure the remaining zones How to Bypass zones within your security system Step Example Away Arm Stay Arm or Disarm areas within a Multi area system 1 Vey PIN Call the ComNav via an offsite touch tone phone to begin the session Press 2 for system control menu e BE Press 3 to control zone bypass 3 EAE To control zone bypass select a zone number followed by Press 0 to bypass Un bypass 4 Toggles zone from un bypassed to bypassed Or if already bypassed from bypassed to un bypassed 1 star moves back to system control menu 5 BBE One star moves back to main menu g star disconnects session EN Hills ComNav User Manual V1 3 www das com au Menu 2 System Control 2 1 Security System Status 2 2 Area Control 2 3 To Control Zone Bypass Ly 2 4 Event History System Event History The Event History menu is used to listen to the last 185 events that occurred in your security system These events are held within your security system and include events such as arming disarming system faults and alarmed zones All events are time date stamped so ensure your clock is set correctly Alarm memory is a quick recall of the last zone s that caused your security system to go into alarm condition How to Review event history Step Example To review events held within your security system up to 185 events are stored j Vey PIN Call the ComN
48. tas and Area CONTOR sorse a a a 48 Voice TR CD ONIN EEN 49 USO cR M rm 50 SIS R COPING TTT 51 e MI Ioco rr RM TR 52 E Mail REDOMIN EN 53 system Status Ee LN ET E 54 isa Hills ComNav User Manual V1 3 www das com au Introduction The Hills ComNav is an intuitive interface module that may be added to your Hills Reliance security system It allows authorised users to remotely access and control the security system Access to the ComNav can be via any off site touch tone telephone web browser or locally via WiFi using a powerful iPhone application When accessing the ComNav via a touch tone phone the inbuilt PVG Personal Voice Guide offers users a friendly easy to operate interface to their security system The PVG allows new users to access the full power of their Hills Reliance security system without having to constantly refer to this manual You can dial in and check the status of your security system change a users pin number enter a new alarm phone number or simply arm your system with easy to follow voice promts Plain English alarm system messages can be sent to up to three different phone numbers Messages can also be sent to three different numbers via SMS or Email Authorised users may customise voice recordings for user names zone names area names room names output names and system names These recordings offer a level of system customisation usually reserved for more elaborate installations The ComNav can also st
49. ten in mode Allows for a remote user to connect and listen in to front door stations VoiceNavs L EI To commence two way communication mode Allows for a remote user to connect and engage in a two way voice call with a front door stations VoiceNavs Ly To move back to the main menu 19 Hills ComNav User Manual V1 3 www das com au Output Control Your security system is supplied with two outputs and can be configured to control up to a total of 16 outputs These outputs can be used for a variety of applications such as Intercom door release external lighting control electric shutter control or even garage door control As additional equipment is required to enable these features please contact your service provider for further details Speak with your security provider to discuss possible applications for your installation L Select an output number followed by hash Allows a user to select individual outputs to control gt For output list Informs a user of available outputs for selection Ly To move back to the main menu H Message Bank Press 4 to access the message bank Separate 10 second entry and exit messages can be recorded and will be played back to the user who arms turns on and disarms turns off the security system s El Exit message A 10 second message that will be played after arming the security system y EI Entry Message A 10 second message that will be played af
50. ter disarming the security system Ly To move back to the main menu Note Existing messages will be overwritten EES Hills ComNav User Manual V1 3 www das com au System Configuration Complete customisation of your security system is achieved through this menu Entry and exit times can be adjusted to suit the individual requirements of the system You can record names against users zones areas rooms and outputs creating an extremely user friendly security system You can also enter delete the three alarm phone numbers SMS numbers and call divert numbers Note voice recording is limited to the first 64 zones Zones 65 and above can be customized using only library words L User configuration Here you can create PIN codes and assign them to users A user PIN code is used to arm and disarm areas within your security system PIN codes are normally 4 digits however a 6 digit option is available for increased security Once you have created PIN codes you will need to assign which areas they have access to For example you may only want a particular users to access selected areas in your security system Here you can also select User Authority options for each user this includes creating Master PIN codes Note Master Codes can only create delete or modify user codes with equal or less authority than themselves To Configure ER User PIN EI User Area El User Authority E To move back to System Configurat
51. this menu Copy changed recordings will only add the latest recordings whilst selecting copy all recordings will overwrite all recordings new and old Please contact your security provider to verify how your system is configured EH Hills ComNav User Manual V1 3 www das com au Zone Name Voice Recording How to Record a zone name To record a new zone name and add this new recording to connected Step Example VoiceNav code pads 1 T PIN Call the ComNav via an offsite touch tone phone to begin the session Press 0 for system configuration menu 2 DIEM Press 6 for voice message recording Press 4 to record or configure a zone 9 EIC Select a zone number to record or configure followed by 4 Press to record a new zone name 5 Au Record 3 second zone name after the beep 1 star moves back to step 4 select a zone number to record 6 a x x x 2 star moves back to voice message recording menu l 3 star moves back to main menu 4 star disconnects session Zone Name library word configuration To configure a zone name using words from the word library page 55 instead of recording your own voice replace steps 4 and 5 above with the following steps Example Dining room sensor Up to eight library words can be strung together to achieve your desired phrase 4 Press 2 To configure a new zone name 5 HAE Select library word one followed by EG Dining word 53 EAA Select librar
52. xternal devices are configured These devices can be controlled from your security system An electrically operated switch Common uses include being used to open the front gate to let a visitor in or to turn lights on and off RTC stands for Real Time Clock your ComNav has a built in clock with backup battery that saves the time and date in case your security system loses power for an extended period of time Back to Base monitoring companies provide a 24 7 service with trained security staff to respond to any incidents Having a Self Monitored system is more economical however it does not provide as many features Hills security systems support both Back to Base Monitoring and Self Monitoring Short Message Service SMS is a communication service component of the GSM mobile communication system or commonly known as text messaging To turn your security system on when you are staying in the premises this will automatically bypass pre programmed zones and arm others Mainly utilised for arming just the perimeter of the premises The installation maintenance company servicing your security system A four 4 or six 6 digit PIN code that is used by a user to arm or disarm the security system Also can be used as a function code for certain features NOTE A system may have either four 4 digit PIN codes or six 6 digit PIN codes but not a mixture of both An individual detection device or sensor is called a Zone For example a
53. y word two followed by EG Room word 117 DARIEN select library word three followed by EG Sensor word 121 Note If your system is configured with VoiceNav code pads you will be prompted to either copy changed recordings or copy all recordings when exiting this menu Copy changed recordings will only add the latest recordings whilst selecting copy all recordings will overwrite all recordings new and old Please contact your security provider to verify how your system is configured For multiple recordings press once at step 6 which will take you back to step 4 this will allow additional recordings without exiting the system 40 Hills ComNav User Manual V1 3 www das com au Area Name Voice Recording How to Record a area name To record a new area name and add this new recording to connected Step Example VoiceNav code pads 1 T PIN Call the ComNav via an offsite touch tone phone to begin the session Press 0 for system configuration menu 2 DIXIE Press 6 for voice message recording Press 5 to record or configure a area name 9 EIC Select a area number to record or configure followed by 4 Press to record a new area name 5 Au Record 3 second area name after the beep 1 star moves back to step 4 select a area number to record 6 DOOU 2 star moves back to voice message recording menu 3 star moves back to main menu Area Name library word configuration To c
54. ystem 21 Stay Arm a single area in a multi area SYSTEM e e ee 22 Disarm a single area in a multi area system eee e e ee e nennen nnne nnn 22 Message B nk dep ec 27 PROC ON EEN 27 ReCOrd an Entry Oe 27 System Configura Le WE 28 LIST GS ONTO eelerer DEO E 28 Configure set up a new pin code for a specific user 28 Disable a pin code from a specific user 29 Remove area control from a specific user 29 Configure User Authority ss sees eee eee eee eee 30 Time and Date ee LE Le DEE 31 System el de UTC Le EE 37 Voice message e le EEN 37 PREGONG AMIE dE La H 38 Record Alt EXILMESS AGG EE 38 Recodo USER TANG aoisean EA D Bee ELLEN 39 Recorda ZONE namne iuo tice iets duse eund ded EE a Eed 40 Record a zone name using library words ceccccceneeeeeeeeeeeeeeeeeeeeeeaeeeeeeeaeeeeesaeeeeeeeaaeees 40 Recorda arca nane EE 41 Record an area name using library wore 41 ISecord an OULDUT Uu 42 Record an output name using library words sss sese eee eee 42 Record aroom Bn 43 Record a room name using library words 43 Room Name library word configuration nenn 43 EW Hills ComNav User Manual V1 3 www das com au Record a system name to the ComNAV 44 Accessing the ComNav Via the onboard Web Server eese 45 Navigating tothe e unt EE 45 Welcome e e ER 46 ACCO SS EE 47 Main Login Menu Web Master User Code EEN 47 Main Login Menu Web Standard User Code sees 47 S

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