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1. Time Out min represents the time limit in minutes after which the device will time out the default value is O zero which means that the router will remain connected all the time which is necessary to ensure that incoming calls will be received properly 65 InnoMedia MTA XT 6328 2 User s Guide Chapter 4 To configure PPPoE settings refer to the Using PPPoE section on page 27 in this Guide PPPoE Status When you turn on the MTA and you configure the device to use PPPOE it will normally connect to the broadband connection automatically using PPPoE This page allows you to manually disconnect and or reconnect to PPPoE It also displays your PPPoE connection status which may be useful for Troubleshooting DISCONNECTING AND OR RECONNECTING TO PPPoE To manually disconnect and or reconnect to the PPPoE connection 1 If itis not already on your screen access the Web Management tool via the Web Refer to the Logging into the Web Management Tool section on page 23 for instructions 2 Inthe sidebar menu click the Router Settings link and then click the PPPoE Status link The Configure PPPoE Connection Status page displays the current connection status 9 MTA 6328 2Re XT i Network Configuration Current PPPoE Connection Status Port Configuration Device Management Not Connected Advanced Settings Router Settings NAT Connect Disconnect amp Reboot PPPoE Settings Reb
2. Telephone Standard Ethernet Adapter Network Gable RJ 45 Standard Telephone able Ru 11 Recommended Configuration with an External Router IMPORTANT If your router is configured to use static IP addressing PPPoE or MAC address cloning you must re set it to use DHCP before beginning the installation Refer to the router s User s Guide for instructions 15 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 To set up the MTA with more than one PC using the recommended configuration 1 Turn off your PC and unplug the cable modem and router IMPORTANT Do not plug in the MTA s power cord until instructed to do so Using the standard Ethernet network cable RJ 45 included with the MTA device connect the LAN Green port port on the back of the MTA to the router Using a standard Ethernet network cable RJ 45 connect the Ethernet port on your PC to the router Using the standard telephone cable RJ 11 included with the device connect the Phone 1 port on the back of the device to your telephone Using a standard Ethernet network cable RJ 45 connect the WAN Yellow port port on the back of the MTA to your broadband DSL cable modem or existing LAN broadband connection i e office network Plug in the broadband DSL cable modem s power cord Wait about two minutes for the modem to initialize Connect the D C power adapter included with the dev
3. 54 Configuring Domain 55 Configuring URL 57 Configuring MAC 59 DHCP Serem eie Hee eere ee 61 MAC Cloning retener 64 PPPoE Setting oU EE A ERR 65 PPPOE Status intret rti tte trii eese 66 Disconnecting and or Reconnecting to PPPOE 66 DMZ Settings reete ge 67 Configuring DMZ Setting esses 67 7290 idonee 68 Restore Default Values sse 68 5 TELEPHONY 70 7 InnoMedia MTA XT 6328 2 User s Guide OVERVIEW aa cu taedet 70 APPENDICES 72 APPENDIX TROUBLESHOOTING amp TECHNICAL SUPPORT 73 APPENDIX B APPROVALS AND LISTINGS 76 FCC Declaration of Conformity 76 FCC Compliance Statement 76 APPENDIX C END USER WARRANTY TT INDEX 80 InnoMedia MTA XT 6328 2Re User s Guide Chapter 1 Welcome Overview Congratulations on purchasing the InnoMedia MTA XT 6328 2Re The MTA is a Voice over Internet Protocol VoIP broadband device that allows you to connect up to two analog telephones and make and receive calls over the Internet using a broadband connection The MTA includes a bui
4. Router Settings Reset the Save button to save to flash memory NAT PortMap e Click on the Reset button to restore old entries Voice QoS Settings Access Filtering DHCP Server MAC Cloning PPPoE Settings PPPoE Status DMZ Setting Reboot Restore Default Values Copyright 1998 2006 InnoMedia Inc All rights reserved 67 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 Configure DMZ Setting Page 5 Click the Save button to save the settings NOTE Setting up your PC as DMZ will fully expose it to the Internet without any kind of security Reboot In the Web Management tool click the Reboot link on the left hand side of the page When you click the Reboot link a dialog box will appear to confirm that you would like to reboot the device If you would like to reboot click the OK button if you do not want to reboot click the Cancel button Microsoft Internet Explorer 9 This action will cause the device to reboot Confirm to proceed Cancel Reboot Dialog Box Restore Default Values In the Web Management tool click the Restore Default Values link on the sidebar menu on the left hand side of the page When you click the Restore Default Values link a dialog box will appear to confirm that you would like to reset all parameters to the factory default values If you would like to restore the default values click the OK button if you do not want to restore the default values click
5. Blinking Red Download an image file Complete SIP Registration Obtain valid IP connectivity The device is actively Blinking Green downloading a configuration file or a firmware update The device has been Steady Green configured successfully and is running normally Off Other The device is malfunctioning LED LAN PHONE 1 PHONE 2 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 MTA LED STATUS INDICATORS Light Status Blinking Green 10 Base T or Orange 100 Base T Steady Green 10 Base T or Orange 100 Base T Off Blinking Green 10 Base T or Orange 100 Base T Steady Green 10 Base T or Orange 100 Base T Off Off Steady Green Blinking Orange Steady Green Off Status PC or voice data is being transferred The device is connected to a broadband network The device is not connected to a broadband network PC data is being transferred The device is connected to an external PC The device is not connected to an external PC The unit failed to complete SIP registration The VoIP module is internally initialized and the unit is ready to make calls The connected telephone handset is on the hook not in use and there are new voice mail messages The connected telephone handset is off the hook There are no new VoiceMail messages and the phone is not in use IMPORTANT All of the LEDs will be and or blinking
6. Access filtering is a feature designed to help you regulate the access of internal PCs to the outside Internet It is useful when you want to block access to certain Web sites or addresses or limit access to specific Web sites for individual PCs that are connected to the MTA The MTA offers three 3 ways to control the access available to your internal PCs Filtering Allows you to block access to specific ports and protocols from the PCs connected to the MTA s LAN port This is useful if you want to prevent access to certain services such as Web browsing or FTP This filtering can be assigned per PC or to a range of PCs Domain Filtering Allows you to block or allow access to specific domains and Web sites This is useful for controlling access to certain Web addresses This is a global 53 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 setting that applies to all PCs connected to the MTA s LAN port MAC Filtering There are two buttons on this page Save saves any changes you made to the values on the IP Filtering page Reset resets the values on the IP Filtering page to the previously saved settings if you edit one or more fields without saving your changes and then click the Reset button the edits will disappear and the previously saved settings will return CoNFIGURING IP FILTERING This feature allows you to block access to specific ports and protocols To configure I
7. Symptom There is no dial tone continued Corrective Actions continued Verify that the device obtained an IP address by picking up the connected telephone s handset and pressing 1 on the keypad If it announces 0 0 0 0 as the IP address the device did not get an IP address Contact your Internet Service Provider Verify that your broadband connection is functioning properly by attempting to connect to a Web site from a PC on the same network Try connecting another phone one that you are certain works properly to see if the phone you are using is faulty Symptom hear a fast busy signal when try to make call Corrective Actions gt sure you are dialing according to the Dial Plan Country assigned to your account The Dial Plan Country was assigned when the account was created For example if your Dial Plan Country is the U S you should dial in the U S format 1 area code phone number NOTE If the 1 prefix is omitted the call will not go through To change the Dial Plan Country assigned to your account log onto your account center website If you purchased the service with your credit card directly from the Web site please return to the Web site and edit your dial plan there gt Verify that your broadband connection is functioning properly by attempting to connect to a Web site from a PC on the same network Verify that the device obtained an IP address by picking
8. 2 Router Settings 48 Save 82 button 42 52 Save amp Reboot button 40 47 Secondary DNS address DHCP Server page 62 Secondary DNS Server Network Configuration page 26 40 Service ID PPPoE Setting page 28 64 Static IP Addressing 24 Subnet Mask DHCP Server page 61 Network Configuration page 25 40 System Up Time 43 T Technical Support 71 Troubleshooting 71 U Update button 44 Use Forwarding Number Port Configuration page 41 User ID PPPoE Setting page 28 64 user name change 45 UserName field 44 Username and Password Page 44 InnoMedia MTA XT 6328 2Re User s Guide Index Web Management tool 36 Voice QoS settings 2 Voice QoS Settings 51 Logging in 37 VoiceLine Features 68 Web Management Tool Logging 23 W Warranty 75 83
9. Once you have done that you can begin configuring the MTA for your ISP s connection type The steps below are an example of how to configure your PC to use DHCP with Windows 2000 The steps may vary for other operating systems To configure your PC to connect to the Internet via DHCP addressing 1 Click the Start button on the taskbar in the lower left hand corner of the screen and then select Settings Control Panel The Control Panel window displays 2 Double click the Network or Network and Dial Up Connections icon The Network or Network and Dial Up Connections window displays 3 Right click the Local Area Connection option and select Properties from the short cut menu The Local Area Connection Properties window displays 22 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 4 Double click the TCP IP or Internet Protocol TCP IP option The TCP IP Properties window displays 5 Write down the current settings before making any changes in case you need to restore your original settings 6 Click the radio button next to the Obtain an IP address automatically option 7 Click the radio button next to the Obtain DNS Server address automatically option 8 Click the OK button to save your changes 9 Restart the PC The PC will automatically obtain an IP address from the MTA s built in DHCP server Once these steps have been completed it is a good idea to make sure that the IP address has been
10. assigned successfully VERIFYING THAT THE PC HAS OBTAINED AN IP ADDRESS To verify that the PC obtained an IP address 1 Click the Start button and select Programs Accessories Command Prompt A command prompt window displays 2 Atthe command prompt type ipconfig and then press the Enter key The PC s IP address should be within the default range of 192 168 99 100 to 192 168 99 199 lfitdoes not have an IP address within that range repeat the steps for Configuring Your PC for DHCP above 3 Close the command prompt window Continue with the next section Logging into the Web Management Tool to configure the MTA Logging into the Web Management Tool Now that your PC has obtained an IP address from the MTA s DHCP server the next step is to log into the 23 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 Web Management tool to configure the WAN interface settings To log onto the Web Management tool 1 Froma PC connected to the MTA s LAN Green port port open a Web browser 2 Inthe Address text box enter the following IP address to connect to the MTA Web Management Tool 192 168 99 1 The InnoMedia MTA Web Management login page displays 3 Enter the user ID admin and the password n2p and then click the OK button The Web Management tool home page the Device Management Device Information page displays NOTE User IDs and passwords are case sensitive You are now ready to conf
11. up the connected telephone s handset and pressing 1 on the keypad If it announces 0 0 0 0 as the IP address the device did not get an IP address Contact your Internet Service Provider 74 InnoMedia MTA XT 6328 2Re User s Guide Appendices Symptom The Call Waiting Caller ID feature is not working The device is unable to provision or register with call servers Corrective Actions Please note that you must have a telephone or Caller ID display box that supports the Call Waiting Caller ID feature If the problem you are experiencing remains unresolved please contact your distributor for assistance 75 InnoMedia MTA XT 6328 2 User s Guide Appendices Appendix Approvals and Listings FCC Declaration of Conformity Product name InnoMedia MTA XT 6328 2Re FCC Rules Tested to comply with FCC part 15 Class B Operating environment for office use FCC Compliance Statement This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation LISTED Uus Si IMPORTANT Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment Use with an approved telephone set 76 InnoMedia MTA XT 6328 2Re Use
12. IP addresses of the PC s that you would like to block from accessing the port s In the Port column of the same row as the IP address you entered specify the port or range of ports that you would like to block In the Protocol column select the protocol that is used on the ports you would like to block In the Schedule column select if you would like to enable filtering at all times or during specific hours of the day Repeat steps 3 through 5 for all additional PCs you would like to block from a particular port Click the Save button to save the settings CONFIGURING DOMAIN FILTERING This feature allows you to block or allow access to certain domains for the PC connected to the MTA s LAN Green port To configure domain filtering 1 From a PC connected to the MTA s LAN port open a Web browser and connect to the Web Management tool In the sidebar menu click the Router Settings link and then click the Access Filtering link The Configure Access Filtering page displays See the screen on the following page In the drop down field at the top of the page change the value from IP Filtering to Domain Filtering 55 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 4 Click the Enable Domain Filtering checkbox to place a checkmark in the box and enable the feature 5 Select the radio button for the function you would like to enable Restricted allows you to specify the domain or
13. In the Web Management tool click the Network Configuration link on the sidebar menu on the left hand side of the page The Network Configuration page displays the number that uniquely identifies the device MAC Address along with the IP settings that allow the device to connect to the Internet 38 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 MTA 6328 2Re XT Network Configuration Network Configuration MAC Address 00 ab 00 cd 00 ef Port Configuration WAN Configuration Device Management open wan BY opening the WAN configuration the device becomes Advanced Settings Configuration 32c83sible from the internet Only open if absolutely g necessary and close when finished Router Settings IP Settings Reboot Restore Default Values Enable DHCP IP Address 0000 Subnet Mask 0 0 0 0 Default Gateway 0 0 0 0 Primary DNS Server Secondary DNS Server 0 0 0 0 0000 Seve amp Reboot Reset Copyright 1998 2006 59 InnoMedia Inc All rights reserved Network Configuration Page This page displays the following information Address the unique ID assigned to your MTA device you can find the MAC address on the bottom of the device Open WAN Configuration when this checkbox has a checkmark 7 the WAN port is opened and the device can be accessed from the Internet default is closed no checkmark IMPORTANT To connect through the WAN port IP address pick u
14. Router address is the IP address you can use to connect to the device from the Web browser via the Web Management tool and the default gateway for PCs connected to the MTA s LAN port The default value for the field is 192 168 99 1 NOTE If you change the device s IP address in the Default Router address field you must restart the PC connected to the LAN port so it obtains new IP settings with the new gateway and use the new IP address when connecting to the device via the Web browser Enter the Primary and Secondary DNS address information The primary and secondary servers are obtained from the WAN configuration of the device The Default Lease Time is the length of time a PC is allowed to keep its IP address before it must request a new one from the MTA Click the drop down menu and select the desired time The default value is 1 Week The options are 1 Week 3 Days 2 Days 1 Day 8 Hours 3 Hours 2 Hours 1 Hour Click the Update and Reboot button to save the settings The settings will be saved and the MTA will restart 63 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 MAC Cloning Some service providers authenticate from the customer s location via the customer s MAC address on the PC The Configure MAC Address Cloning page allows the user to enter their PC s MAC address in the router built into the MTA to successfully authenticate into the service provider 9 MTA 63
15. and are still unable to connect to a Web site contact your service provider ALTERNATE CONFIGURATION WITH AN EXTERNAL ROUTER If you already have a router connected to your broadband connection and you do not want to change your configuration you can connect the MTA to the router The diagram on the next page displays an example of this configuration 17 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 NOTE If you decide to use this alternate configuration you will not be able to take advantage of the MTA s Voice QoS functionality This feature gives priority to voice transmissions over data transmissions and optimizes the voice quality of your calls To use the recommended configuration and utilize the device s Voice QoS functionality refer to the Recommended Configuration with an External Router section on page 15 in this Guide Telephone Adapter Standard Ethernet Network Cable RJ 48 b E DSL Cable 4 Modem Alternate Configuration with an External Router NOTE For the steps below please make sure that the cable DSL modem and the router are connected turned on and functioning properly Standard 95 P Telephone To set up the MTA with more than one PC using the alternate configuration IMPORTANT Do not plug in the MTA s power cord until instructed to do so 1 Using a standard Ethernet network cable RJ
16. block For example to block the PCs connected to the MTA s LAN Green port from connecting to http www yahoo com select the Restricted radio button and enter http www yahoo com in the text box If you selected the Allowed Only radio button enter a single URL address in each text box for the website you would like to allow For example to grant users access to http www yahoo com ONLY no other Web sites select the Allowed Only radio button and enter http www yahoo com in the text box Click the Save button to save the settings NOTE All settings changes made on the URL Filtering page will apply to all PCs connected to the MTA s LAN port CONFIGURING MAC FILTERING This feature allows you to block or allow Internet access to specific PCs based on their MAC addresses To configure MAC filtering 1 From a PC connected to the MTA s LAN port open a Web browser and connect to the MTA Web Management tool In the sidebar menu click the Router Settings link and then click the Access Filtering link The Configure Access Filtering page displays See the screen on the following page 59 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 3 Network Configuration Port Configuration Device Management Advanced Settings Router Settings Restore Default Values In the drop down field at the top of the page change the value from IP Filtering to MAC Filtering C
17. connect the LAN Green port port on the back of the MTA to your PC s Ethernet port 3 Using the standard telephone wire RJ 11 included with the device connect the Phone 1 port on the back of the device to your telephone 4 Using the standard Ethernet network cable RJ 45 supplied by your Internet Service Provider connect the WAN Yellow port port on the back of the MTA to your broadband DSL cable modem or existing LAN broadband connection office network 5 Plug in the broadband DSL cable modem s power cord 12 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 Wait about two minutes for the modem to initialize Connect the D C power adapter included with the device to the 12V DC port on the back of the MTA and then plug in the power cord Wait several minutes for the device to initialize It may take up to fifteen 15 minutes for the device to download the configuration files The MTA is ready when the RUN light is steady Turn on your PC DHCP users If your broadband service provider uses DHCP wait several minutes for the device to initialize It may take up to fifteen 15 minutes for the device to download the configuration files The MTA is ready when the RUN light is steady Continue to the next section Verifying that You Have Internet Connectivity to make sure that your PC can connect to the Internet Static IP addressing PPPoE or address cloning users If y
18. the MTA s LAN port To log onto the Web Management tool 1 From a PC connected to the MTA s LAN port open a Web browser In the Address text box enter the following IP address to connect to the MTA Web Management tool 192 168 99 1 The InnoMedia MTA XT 6328 2Re Web Management login page displays Enter the user ID admin and the password n2p and then click the OK button The Web Management tool home page the Device Management Device Information page displays NOTE User IDs and passwords are case sensitive 37 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 MTA 6328 2Re XT Network Configuration Port Configuration Address 00 ab 00 cd 00 ef Device Management Firmware Version 1444 Last Successful Provisioning Date and Time 00 lt O2minutes 38seconds ago System Up Time OOhours O2minutes 54seconds ago Advanced Settings Router Settings Phone Ports Status Reboot Restore Default Values Copyright 1998 2006 InnoMedia Inc All rights reserved Web Management Tool Home Page Configuring the MTA via the Web Management Tool On the left hand side of the page there are seven 7 sidebar menu items Network Configuration Port Configuration Device Management Advanced Settings Router Settings Reboot Restore Default Values The sections below describe each menu item and the settings available on each page oo x Network Configuration
19. the RUN LED is a steady green Continue with the next section to make sure that your PC can connect to the Internet VERIFYING THAT YOU HAVE INTERNET CONNECTIVITY To verify that your PC can now access the Internet through the MTA and that your broadband connection is functioning properly open a Web browser on the PC connected to the MTA and attempt to connect to a Web site If you are able to connect to a Web site successfully you are now ready to make phone calls with your MTA For more details on placing and receiving calls continue to Chapter 3 Placing Calls If you are unable to connect to a Web site from the PC connected to the MTA repeat steps 1 through 9 in the Using Static IP Addressing section starting on page 24 If you repeated the steps and are still unable to connect to a Web site contact your service provider 26 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 Using PPPoE Now that you have configured your PC to access the Internet via the MTA s built in router and logged into the Web Management tool site you are ready to configure the device s WAN interface to use PPPoE To complete the configuration you will need to know your PPPoE authentication information user name and password If you are unsure about your PPPoE user name and password contact your service provider to obtain this information For more information about the PPPoE Settings page refer to the PPPoE Set
20. to a Network If it finds a firmware upgrade it will also automatically install the new version The Run LED will blink quickly to signal that the device is actively provisioning If the provisioning process fails refer to Appendix A Troubleshooting and Technical Support on page 73 in this Guide NOTE The device will automatically re connect to this server periodically to check for new configuration or firmware files The setup is complete when the Run LED is a steady green 21 InnoMedia MTA XT 6328 2 User s Guide Chapter 2 If you need to share the MTA s Internet connection with your PC i e it is connected to the MTA s LAN port you must configure the PC to access the Internet via the MTA s built in router Continue to the Configuring Your PC for DHCP Addressing section below If you have completed the set up steps successfully you are now ready to make phone calls with your MTA For more details on placing and receiving calls continue to Chapter 3 Placing Calls on page 32 in this Guide Using Static IP Addressing PPPoE or MAC Address Cloning If your ISP does not use DHCP you will need to configure the device via the Web Management tool to use another connection method Configuring Your PC for DHCP Addressing In order to connect to the Internet you must first configure the PC connected to the LAN port to use DHCP so that it can obtain an IP address from the MTA s built in DHCP server
21. to change to Device Information New UserName and New Password Confirm Password e Please restart your browser and Usemame and Password ee Update Restore relogin after changing UserName or Firmware Upgrade Password Advanced Settings Router Settings Reboot Restore Default Values Copyright 1998 2006 InnoMedia Inc All rights reserved Device Information Username and Password Page This page displays the following information UserName allows you to change the user name assigned to the device Password allows you to assign a new password to the user name in the field above Confirm Password confirms the new password by having you enter it a second time There are two buttons on this page Update saves the new user name and or password in the fields above Restore resets the values on the Username and Password page to the previously saved settings 44 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 To change the user name 1 On the Username and Password page click in the UserName field Enter the new user name you would like to assign to the device Click the Update button The new user name is saved Remember to use the new user name the next time you log into the Web Management tool NOTE After you change the user name and click the Update button you may need to close your Web browser window re open it and log in again to the We
22. to the values on the Network Configuration page and reboots the device Reset resets the values on the Network Configuration page to the previously saved settings if you edit one or more fields without saving your changes and then click the Reset button the edits will disappear and the previously saved settings will return Port Configuration In the Web Management tool click the Port Configuration link on the sidebar menu on the left hand side of the page When the Port Configuration page opens the sidebar menu displays two sub menu items Port 1 Port 2 40 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 This page displays basic information about your ports and allows you to set up the forwarding feature With this feature you can set that port to automatically dial a defined phone number when the handset is picked up i e taken off the hook The page displays Port 1 settings by default To view settings for Port 2 click the Port 2 link in the Port Configuration sub menu on the sidebar menu on the left hand side of the page 6328 2Re XT Port Configuration Network Configuration Port Number 1 Port Configuration Account Number 9876543210 Phone 1 Phone 2 Port PIN Device Management Advanced Settings Use Hot Phone Number Router Settings Hot Phone Number Reboot Restore Default Values Seve Reset Copyright 1998 2006 InnoMedia Inc All righ
23. 28 2Re XT Configure MAC Address Cloning Network Configuration Enable MAC Address Cloning Port Configuration Update Current Cloning MAC Address 00 00 00 00 00 00 with Device Management ement foo foo 00 Advanced Settings Router Settings eset NAT Voice QoS Settings Access Filtering DMZ Setting Reboot Restore Default Values Copyright 1998 2006 InnoMedia Inc All rights reserved Configure MAC Address Cloning Information Page This page displays the following information Enable MAC Address Cloning when this checkbox has a checkmark 7 the MAC address cloning feature is enabled the default is disabled to enable click the checkbox so a checkmark appears Cloning MAC Address when MAC address cloning is enabled this field contains the PC s MAC address to allow successful authentication into the service provider To configure MAC Cloning settings refer to the Using MAC Cloning section on page 29 in this Guide 64 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 PPPoE Setting This page allows you to define PPPoE settings based on your service provider s information MTA 6328 2Re XT Configure PPPoE Settings Network Configuration please complete the following form to define or modify the PPPoE settings Port Configuration Device Management Enable PPPoE Check the box if you would like to enable PPPoE function Advanc
24. 45 included with the device connect the 18 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 WAN Yellow port port on the back of the MTA to the router Using the standard telephone cable RJ 11 included with the device connect the Phone 1 port on the back of the MTA to your telephone Connect the D C power adapter included with the device to the 12V DC port on the back of the MTA and then plug the power cord into a wall outlet DHCP users If your broadband service provider uses DHCP wait several minutes for the device to initialize It may take up to fifteen 15 minutes for the device to download the configuration files The MTA is ready when the RUN light is steady Continue to the next section Verifying that You Have Internet Connectivity to make sure that your PC can connect to the Internet Static IP addressing PPPoE address cloning users If your broadband service provider uses one of these connection types continue with the Configuring the InnoMedia MTA WAN Interface section on the next page VERIFYING THAT YOU HAVE INTERNET CONNECTIVITY To verify that your PC can now access the Internet through the MTA and that your broadband connection is functioning properly open a Web browser on the PC connected to the MTA and attempt to connect to a Web site If you are able to connect to a Web site successfully you are now ready to make phone calls with your MTA For more deta
25. 56789 When you have finished your call simply hang up the telephone handset Calling International Destinations To place a call to an international phone number on your MTA using a North American dial plan 1 Pick up the telephone handset and listen for a dial tone Using your telephone keypad dial 011 the country code the city code the local phone number For example if the country code is 44 the city code is 33 and the local phone number is 555 6789 you would dial 01144335556789 33 InnoMedia MTA XT 6328 2Re User s Guide Chapter 3 3 When you have finished your call simply hang up the telephone handset Calling With a Non North American Dial Plan If you obtained your MTA from a distributor it should already be set up with your local dialing plan If you need to change the local dialing plan configuration contact your distributor or change the settings yourself on your account center website If you purchased the service with your credit card directly from the Web site please return to the Web site click the Personal Profile link on the sidebar menu and then click the Dial Plan Country amp Time Zone link To place a call to any destination on your MTA using a non North American dial plan 1 Pick up the telephone handset and listen for a dial tone 2 Using your telephone keypad dial the telephone number as you would on a regular local PSTN telephone line including all co
26. C FromTime To foo foo Always C FromTime 0 G Always C FromTime 0 00 6 Always C FroniTime mm a Mr Configure Access Filtering Page 3 Inthe drop down field at the top of the page change the value from IP Filtering to URL Filtering 4 Click the Enable URL Filtering checkbox to place a checkmark in the box and enable the feature 5 Select the radio button for the function you would like to enable Restricted allows you to specify the URL address es to which you would like to block web access for PCs connected to the MTA s LAN port ALL URL addresses listed will not have access to the websites Click this radio button to enable this feature and block the specified URL addresses Allowed Only allows you to designate the specific URL address es to which you are granting website access for PCs connected to the MTA s LAN port ONLY those URL addresses on the list will have access Click this radio button to enable this feature and allow only the specified URL address 58 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 6 7 Enter the specific URLs you are blocking or allowing If you selected the Restricted radio button enter a single URL address in each text box for each of the websites you would like to
27. Configure DHCP Server Information page displays MTA 6328 2Re XT Configure DHCP Server Information Please complete the farm ta defina or the DHCP server configuration Enablo the DHCP Se ou need te enable the DHCP server of P adir The lowest IP address x that vil The highest IP address 0 address es that tthe client that the client should add to is routing table This is also the actress of the device s web configuration page Primary DNS Server IP address that the client should add ta routing table Secondary DNS Semer IP addrese that the should acd ta ite routing Restore Default Values DHCP Leasing Information Copyright 19982008 G9 Inno Media Inc Al reserved Configure DHCP Server Information Page 3 The Enable DHCP Server feature is enabled a checkmark 7 appears in the checkbox by default If you want to disable the feature remove the checkmark by clicking the checkbox When disabled the server will not assign IP addresses to PCs connected to the MTA s LAN port 4 n The lowest IP address The highest address fields enter the lowest and highest addresses that define the range that will be assigned The default values are 192 168 99 100 for the lowest and 192 168 99 199 for the highest 5 Enter the Subnet Mask for the device 62 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 6 The Default
28. Firmware Upgrade Image File Browse Upload Copyright 1998 2006 Innolledia Inc All rights reserved Device Management Firmware Upgrade Page To upgrade the firmware 1 Obtain the upgrade file from technical support or your service provider On the Firmware Upgrade page click the Browse button A Choose file dialog box displays Navigate to the upgrade file on your PC and click on it to select it Click the Open button The file name appears in the Image File box Click the Upload button The upgrade file is installed 46 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 Advanced Settings In the Web Management tool click the Advanced Settings link on the sidebar menu on the left hand side of the page This page allows you to control the device s reverse polarity feature which connects the MTA to a billing machine that uses reverse polarity to determine the start and end a call The billing machine receives a reverse polarity signal from the MTA that indicates when the call has started and will start billing and when it ends and will stop billing y MTA 6328 2Re XT Advanced Settings Polarity Reversal Network Configuration Port Configuration Enable Polarity Reversal Device Management Save amp Reboot Reset Advanced Settings Router Settings Reboot Restore Default Values Copyright 1998 2006 InnoMedia Inc All rights reserved Advanced Settings Page
29. InnoMedia MTA XT 6328 2Re Version 2 0 User s Guide IMPORTANT NOTICE CONCERNING EMERGENCY 911 SERVICES Your service provider not the manufacturer of the equipment is responsible for the provision of telephony services through this equipment Any services provided through this equipment are not intended to replace or be a substitute for primary line voice services or Plain Old Telephone Service POTS and are not meant to provide Automatic Number Identification or Automatic Location Information capabilities associated with emergency 911 or E911 services Check with your service provider to determine whether emergency 911 or E911 services are offered as part of your plan Even where emergency 911 services are offered as part of your plan the service will not work properly if you move the equipment to a different location from your registered location You should also be aware that telephony services including 911 will not work in the event of either a failure of your internet service or in the event of a power outage You must inform any other persons who may use this equipment of the limitations of 911 and E911 emergency services It is strongly recommended that you always maintain an alternate means of reaching a 911 operator in case of an emergency The manufacturer distributor and service provider shall not be liable for and expressly disclaim any direct or indirect damages claims losses expenses liabilities actions ri
30. P filtering 1 From a PC connected to the MTA s LAN port open a Web browser and connect to the Web Management tool 2 Inthe sidebar menu click the Router Settings link and then click the Access Filtering link The Configure Access Filtering page displays with IP Filtering in the drop down menu at the top of the page 6328 2Re XT Configure Access Filtering IF Fiteing B D Enable IP Filtering Restricted IP Addresses orts Protocol Schedule Always FromTime E po f en E Always C Fe v A Always From El feo po po Always 1 Always C Fre gt H Always C Fr Av C Always C Fr Always C Fro v Ao ts Reboot Restore Default Values 6 Always C v po npo or xg Sar C Sun Save Reset Capristo 18832008 innoteta inc Al ots resend 54 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 Configure Access Filtering Page IP Filtering 3 9 Click the Enable IP Filtering checkbox to place a checkmark in the box and enable the feature In the first available field under the Restricted IP Addresses column enter the IP address or range of
31. TH AMERICAN DIAL PLAN 33 Calling North American Destinations 33 Calling International Destinations 33 CALLING WITH A NON NORTH AMERICAN DIAL PLAN 34 4 USING THE WEB MANAGEMENT TOOL 36 OVERVIEW 36 LOGGING INTO THE WEB MANAGEMENT TOOL 37 CONFIGURING THE MTA VIA THE WEB MANAGEMENT TOOL 38 Network 38 Port Configuration 40 Device Management 42 Device Information sse 42 Username and 44 Firmware Upgrade a 45 Advanced Settings 47 Router Settings ise tiep 48 Router Switch 006 48 NAT Port Map 49 Configuring Port Mapping 50 Deleting a Port Mapping Entry 51 Voice QoS Settings en 51 Configuring the Voice QOS Settings 52 Access Filtering iiy kietap re ene deii 53 Configuring IP Filtering
32. This page displays the following information Enable Polarity Reversal when this checkbox has a checkmark 7 the polarity reversal feature is enabled default is disabled to enable polarity reversal click the check box so a checkmark appears There are two buttons on this page Save amp Reboot saves any changes you made to the values on the Advanced Settings page and reboots the device Reset resets the values on the Advanced Settings page to the previously saved settings if you edit one or more fields without saving your changes and then click the Reset button the edits will disappear and the previously saved settings will return 47 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 Router Settings In the Web Management tool click the Router Settings link on the sidebar menu on the left hand side of the page When the Router Settings page opens the sidebar menu displays six 6 sub menu items Router Switch Mode NAT Port Map Voice QoS Settings Access Filtering DHCP Server MAC Cloning PPPoE Setting PPPoE Status DMZ Setting When you click on Router Settings the Device Information page displays by default To switch to one of the other sub menu items just click the desired item in the Router Settings sub menu on the sidebar menu ox ox o o X Router Switch Mode The Router Settings Router Switch Mode page allows you determine if the LAN port of the MTA is to functio
33. ation page 43 Installing the device 11 Internal Source IP 49 Internal Source Port 49 IP Address Network Configuration page 25 40 IP Filtering 52 Configuring 53 L LED states 8 LED lights 7 Line Number Port Configuration page 41 lowest IP address DHCP Server page 61 81 M MAC Address Device Information page 43 Network Configuration page 39 MAC Address Cloning 63 MAC Cloning 29 See MAC Address Cloning MAC Filtering Configuring 58 N NAT Port Map 48 Network Configuration 38 Network Configuration page 25 New Password field 44 0 Open WAN Configuration 39 Package Contents 2 password change 45 Password PPPoE Setting page 28 64 Phone Port Status 43 PIN Port Configuration page 41 Placing Calls 32 Polarity Reversal 47 Port IP Filtering page 54 InnoMedia MTA XT 6328 2Re User s Guide Index Port Configuration 40 PPPoE 27 PPPoE Setting 64 PPPoE Status 65 Primary DNS address DHCP Server page 62 Primary DNS Server Network Configuration page 25 40 Protocol 49 IP Filtering page 54 Provision Time Device Information page 43 Q Qos Voice Settings 2 QoS Settings Voice 51 R Reboot the device 66 Requirements system and service 3 Reset button 40 42 47 53 Restore button 44 Restore Default Values 66 Restricted IP Addresses IP Filtering page 54 router
34. b Management tool Refer to the Logging into the Web Management Tool section on page 23 in this Guide To change the password 1 On the Username and Password page click in the New Password field Enter the new password you would like to assign to the user name Confirm the new password by re typing it in the Confirm Password field Click the Update button The new password is saved Remember to use the new password the next time you log into the Web Management tool NOTE After you change the password and click the Update button you may need to close your Web browser window re open it and log in again to the Web Management tool Refer to the Logging into the Web Management Tool section on page 23 in this Guide Firmware Upgrade The MTA performs firmware upgrades automatically The device compares the firmware version on the 45 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 device against the one on the provisioning servers If it finds a more recent version on the servers the device will wait until active calls are cleared from the device and will download and install the upgrade Network Configuration Port Configuration Device Management on Advanced Settings Router Settings Reboot Restore Default Values IMPORTANT ONLY use the Firmware Upgrade link on the Web management tool in the Device Management sub menu if directed to by technical support MTA 6328 2Re XT
35. ce settings allow you to designate the amount of bandwidth available on the MTA s uplink ports This can be helpful to control the bandwidth to prevent data clogging thus preserving voice quality Voice prioritization prioritizes voice traffic over data traffic for Quality of Service QoS management Access filtering provides Internet access control of the connected PC PPPoE supports authentication via the PPPoE broadband authentication protocol MAC cloning accommodates users whose service providers authenticate via MAC address Package Contents You should find the following contents in your InnoMedia package InnoMedia MTA XT 6328 2Re device One 12 volt D C power adapter One standard telephone cable RJ 11 One standard Ethernet network cable RJ 45 InnoMedia MTA XT 6328 2Re User s Guide Chapter 1 Users Guide if not available in your package please contact your distributor Getting Started Guide System and Service Requirements You will need the following items services to use the MTA Abroadband Internet connection such as DSL cable or T1 A valid account from your distributor A cordless or wired analog telephone APC with any recent Web browser for managing your account details and calling features only Most broadband Internet connections use dynamic IP addressing DHCP but if your WAN uses static IP addresses you will also need t
36. der If you are not sure which connection type applies to your Internet connection please contact your ISP to determine which type they use If your ISP uses DHCP all you need to do is connect the device and wait for the initialization to complete Refer to the Using DHCP Addressing section below for more details 20 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 If your ISP uses static IP addressing PPPoE or MAC address cloning you will need to configure the MTA according to the specific connection type being used The steps required to do this are listed below and are explained in more detail in following sections 1 Set your PC to use DHCP addressing This will allow the PC to obtain an IP address from the MTA Log into the Web Management Tool Configure the settings according to the connection type your ISP uses 4 Verify that your PC can access the Internet successfully To begin the configuration process skip to the Using the Static IP Addressing PPPoE or MAC Address Cloning section on the next page Using DHCP Addressing DHCP enables individual computers on an IP network to obtain their configurations from a server the DHCP server If your ISP uses DHCP addressing and you have a valid Internet connection the MTA will automatically connect to the provisioning server and download its configuration file as soon as it is connected to the network steps described above Connecting the InnoMedia MTA
37. domains to which you would like to block access for PCs connected to the MTA s LAN Green port ALL domains listed will be inaccessible Click this radio button to enable this feature and block certain domains Allowed Only allows you to designate the specific domain or domains to which you are granting access for PCs connected to the MTA s LAN Green port ONLY those domains on the list are accessible Click this radio button to enable this feature and allow only specific domains MTA 6328 2Re XT z Configure Access Filtering D Enable Domain Fitering Reset 1998 2006 G9 Ine All resened Configure IP Filtering Domain Filtering NOTE These options are mutually exclusive You cannot enable both at the same time 6 Enter the specific domains you are blocking or allowing 56 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 7 If you selected the Restricted radio button enter a single domain name in each text box for all of the domains you would like to block For example to block the PCs connected to the MTA s LAN Green port from connecting to www yahoo com select the Restricted radio button and enter www yahoo com in the text box If you selected the Allowed Only radio button enter a single domain name in each text box for the only domains you would like to allow For example to grant use
38. e to block Internet access to a PC with a MAC address of 00 11 22 33 44 55 connected to the MTA s LAN port select the Restricted radio button and enter 001122334455 in the text box you selected the Allowed Only radio button enter a single MAC address in each text box for the only MAC addresses you would like to allow For example to grant Internet access to a PC with a MAC address of 00 11 22 33 44 55 connected to the MTA s LAN port select the Allowed Only radio button and enter 001122334455 in the text box 7 Click the Save button to save the settings NOTE All settings changes made on the MAC Filtering page will apply to all PCs connected to the MTA s LAN port DHCP Server The MTA has a DHCP Server function that assigns IP addresses to a PC or PCs connected to the MTA s LAN port It is recommended that you retain the default settings for the DHCP server By default the MTA assigns IP addresses in the range of 192 168 99 100 to 192 168 99 199 To change the range of IP addresses assigned enter the lowest and 61 InnoMedia MTA XT 6328 2 User s Guide Chapter 4 highest IP addresses in the appropriate fields See the instructions below To configure the DHCP Server function 1 From a PC connected to the MTA s LAN port open a Web browser and connect to the MTA Web Management tool 2 Inthe sidebar menu click the Router Settings link and then click the DHCP Server link The
39. e PPPoE checkbox to place a checkmark in the box and enable the feature 27 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 4 10 This checkbox must be enabled to ensure connectivity If your service provider requires a service ID enter it in the Service ID field If no ID is required most service providers DO NOT require one leave this field blank In the User ID field enter your PPPoE user name In the Password field enter your PPPoE password Select the PPPoE Authentication Protocol that your service provider uses Most service providers use PAP If you are unsure about the protocol to select contact your service provider The default value for the Idle Time Out field is 0 zero This field represents the time limit in minutes after which the device will time out A value of 0 means that the router will remain connected all the time which is necessary to ensure that incoming calls will be received properly Click the Save amp Reboot button to save the settings The settings will be saved and the MTA will reboot and automatically connect to PPPoE IMPORTANT After you set up the InnoMedia for the first time it may take up to fifteen 15 minutes to download the configuration files During the download process the device s RUN LED blinks quickly When the RUN LED stops blinking and remains steady the download process is complete you will now hear a dial tone The setup i
40. ed Settings Service ID Enter the Service ID here Router Settings User ID e Enter the User ID here h Password 4 Enter the Password here Voice Qos Settings Authentication Access Filtering Protocol DHCP Server Idle Time Out min 0 MAC Cloning e Modification will not take effect unless you click on the Save amp PPPoE Settings Save amp Reboot Reset L Savet Reboot Tesei Reboot button to save to flash memory and reboot ee e Click on the Reset button to restore old entries DMZ Setting Reboot Restore Default Values Select the Authentication Protocol Enter the idle time out here Entering 0 means the link is connected all the time Copyright 1998 2006 InnoMedia Inc All rights reserved Configure PPPoE Settings Page This page displays the following information Enable PPPoE when this checkbox has a checkmark 7 the PPPoE feature is enabled the default is disabled to enable click the checkbox so a checkmark appears Service ID some service providers require service ID to connect if no ID is required most service providers DO NOT require one the field can remain blank User ID allows you to enter your PPPoE user name Password allows you to enter your PPPoE password Authentication Protocol allows you to select the protocol your service provider uses most ISPs use PAP but you can contact your service provider to find out what they use
41. er to enter their PC s MAC address in the router built into the MTA to successfully authenticate into the service provider For more information about the Configure MAC Address Cloning page refer to the MAC Cloning section on page 64 in this Guide 29 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 To configure the MAC cloning feature 1 If itis not already on your screen access the Web Management tool via the Web Refer to the Logging into the Web Management Tool section on page 23 for instructions 2 Inthe sidebar menu click the Router Settings link and then click the MAC Cloning link The Configure MAC Address Cloning Information page displays MTA 6328 2Re XT Configure MAC Address Cloning Network Configuration Enable MAC Address Cloning Port Configuration Update Current Cloning MAC Address 00 00 00 00 00 00 with lt foo foo foo foo oo foo Advanced Settings Router Settings Update amp Reboot Reset NAT Voice QoS Settings Access Filtering DMZ Setting Reboot Restore Default Values Copyright 1998 2006 amp InnoMedia Inc All rights reserved Configure MAC Address Cloning Information Page 3 Click the Enable MAC Address Cloning checkbox to place a checkmark 7 in the box and enable the feature 4 Inthe Cloning MAC Address field enter the MAC address of the PC you want to clone 5 Click the Save amp Reboot button to save the settings The sett
42. g for Installation 11 Installing the 4 11 Installation without an External Router 11 Verifying that You Have Internet Connectivity 13 Installation with an External Router 14 Recommended Configuration with an External Router 15 Alternate Configuration with an External Router 17 CONFIGURING THE MTA WAN 20 Using DHCP 5 21 Using Static IP Addressing PPPoE MAC Address rro Too Er 22 Configuring Your PC for DHCP Addressing 22 Verifying that the PC Has Obtained an IP Address 23 Logging into the Web Management 23 Using Static IP Addressing 24 Verifying that You Have Internet Connectivity 26 Using PPPOE eR 27 Verifying that You Have Internet Connectivity 29 Using MAC 29 Verifying that You Have Internet Connectivity 30 3 PLACING CALLS ccrte 32 InnoMedia MTA XT 6328 2Re User s Guide OVERVIEW 32 UNDERSTANDING DIAL PLANS 32 CALLING WITH A NOR
43. he following information for the MTA address Netmask Gateway address DNS server address PPPoE information if applicable This information is available from your broadband service provider or LAN administrator About this Guide This User s Guide as well as the other instructional literature that accompanies the InnoMedia is intended for people who have a moderate degree of experience installing networking equipment such as routers hubs Servers and switches and are familiar with basic wiring and cabling practices The table below provides a brief overview of the main topics covered in this Guide InnoMedia MTA XT 6328 2Re User s Guide Chapter 1 FOR INFORMATION GO TO ON Product features Chapter 1 Welcome System requirements Chapter 1 Welcome Hardware overview Chapter 2 Getting Started Connecting the device Chapter 2 to a network Getting Started Placing calls Chapter 3 Placing Calls Logging into the Web Chapter 4 Using the Management Tool Web Management Tool Configuring the device Chapter 4 Using the via the Web Web Management Tool Management Tool Upgrading the firmware Chapter 4 Using the Web Management Tool Enabling reverse Chapter 4 Using the polarity Web Management Tool Rebooting the device Chapter 4 Using the Web Management Tool Restoring the default Chapter 4 Using the values Web Management Tool Troubleshooting Chapter 5 Appendices Contacting Technical Cha
44. hnical Support If there appears to be a malfunction first check all cables and connections If these appear to be in order see the following table for specific troubles and solutions Symptom The RUN LED is blinking red The device is unable to provision or register with call servers Corrective Actions Reboot the device by unplugging the power and then plugging it back in Verify that the device obtained address by picking up the connected telephone s handset and pressing 1 on the keypad If it announces 0 0 0 0 as the IP address the device did not get an IP address Contact your ISP Verify also that your ISP uses DHCP and that there is no network service outage Symptom There is no dial tone The device is not logging into the call servers Corrective Actions After you set up the MTA for the first time it may take up to 15 minutes to download the configuration files onto the device During this download process the MTA s RUN LED blinks green quickly 1 second on 1 second off When the RUN LED stops blinking and remains steady green the download process is complete you will now hear a dial tone If it has been over 15 minutes since you set up the MTA and you still do not hear a dial tone Verify that your phone is connected to the correct port on the MTA See following page for additional actions InnoMedia MTA XT 6328 2 User s Guide Appendices
45. ice to the 12V DC port on the back of the MTA and then plug the power cord into a wall outlet Plug in the router Turn on the PC DHCP users your broadband service provider uses DHCP wait several minutes for the device to initialize It may take up to fifteen 15 minutes for the device to download the configuration files 16 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 The MTA is ready when the RUN light is steady Continue to the next section Verifying that You Have Internet Connectivity to make sure that your PC can connect to the Internet Static IP addressing PPPoE or address cloning users If your broadband service provider uses one of these connection types continue with the Configuring the InnoMedia MTA WAN Interface section on page 20 in this Guide VERIFYING THAT YOU HAVE INTERNET CONNECTIVITY To verify that your PC can now access the Internet through the MTA and that your broadband connection is functioning properly open a Web browser on the PC connected to the MTA and attempt to connect to a Web site Ifyou are able to connect to a Web site successfully you are now ready to make phone calls with your MTA For more details on placing and receiving calls continue to Chapter 3 Placing Calls Ifyou are unable to connect to Web site from the PC connected to the MTA check your cabling and repeat steps 1 through 7 on the previous page If you repeated the steps
46. igure the MTA to use your ISP s connection type If your ISP uses static IP addressing continue to the Using Static IP Addressing section below If your ISP uses PPPoE refer to the Using PPPoE section on page 27 in this Guide If you need to configure the MTA for MAC address cloning refer to the Using MAC Cloning section on page 29 in this Guide Using Static IP Addressing Now that you have configured your PC to access the Internet via the MTA s built in router and logged into the Web Management tool site you are ready to configure the device s WAN interface to use static IP addressing To assign a static IP address to the MTA contact your broadband service provider and obtain the following information address Subnet mask 24 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 Default gateway Primary DNS server Secondary DNS server if necessary Once you have this information follow the steps below To set a static IP address on the MTA 1 If itis not already on your screen access the Web Management tool via the Web Refer to the Logging into the Web Management Tool section on page 23 for instructions 2 Click the Network Configuration link on the sidebar menu The Network Configuration page displays MTA 6328 2Re XT Network Configuration Network Configuration MAC Address 00 ab 00 cd 00 ef Port Configuration WAN Configuration Device Management Tlopen wan opening
47. ils on placing and receiving calls continue to Chapter 3 Placing Calls If you are unable to connect to a Web site from the PC connected to the MTA check your cabling and repeat steps 1 through 7 on 19 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 the previous page If you repeated the steps and are still unable to connect to a Web site contact your service provider NOTE If you are using the alternate configuration as described in this section and would like to connect to the device s Web Management Tool you must first connect the PC to the MTA s LAN port Configuring the MTA WAN Interface There are four 4 possible methods in which your ISP provides an IP address to the MTA DHCP addressing With this method the device s IP address parameters are configured automatically when you connect it to your broadband service connection This is the default setting on the MTA Static IP addressing Using this method the MTA is assigned a constant IP address PPPoE With PPPoE a user name password is configured on the MTA which then authenticates the user name and password to the broadband service provider MAC cloning Some service providers authenticate from the customer s location via the customer s MAC address on the PC MAC cloning allows the user to enter their PC s MAC address in the router built into the MTA to successfully authenticate into the service provi
48. ings will be saved and the MTA will restart Continue with the next section to make sure that your PC can connect to the Internet VERIFYING THAT YOU HAVE INTERNET CONNECTIVITY To verify that your PC can now access the Internet through the MTA and that your broadband connection 30 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 is functioning properly open a Web browser on the PC connected to the MTA and attempt to connect to a Web site from the PC connected to the MTA If you are able to connect to a Web site successfully you are now ready to make phone calls with your MTA For more details on placing and receiving calls continue to Chapter 3 Placing Calls If you are unable to connect to a Web site from the PC connected to the MTA repeat steps 1 through 5 in the Using MAC Cloning section starting on page 29 If you repeated the steps and are still unable to connect to a Web site contact your service provider 31 InnoMedia MTA XT 6328 2Re User s Guide Chapter 3 Placing Calls Overview Placing calls using the InnoMedia MTA is almost as easy as placing a regular phone call with added benefits Not only can you place calls to and receive calls from any telephone in the world you can also communicate with other MTA devices This chapter offers instructions on placing and receiving different types of calls with the MTA This chapter describes how to Place calls using a North A
49. lick the Enable MAC Filtering checkbox to place a checkmark in the box and enable the feature Select the radio button for the function you would like to enable Restricted allows you to specify the MAC address es to which you would like to block Internet access for PCs connected to the MTA s LAN port ALL MAC addresses listed will not have access to the Internet Click this radio button to enable this feature and block the specified MAC addresses Allowed Only allows you to designate the specific MAC address es to which you are granting access for PCs connected to the MTA s LAN port ONLY those MAC addresses on the list will have access to the Internet Click this radio button to enable this feature and allow only the specified MAC address MTA 6328 2Re XT Configure Access Filtering MACFitering E Please enter mac address e g 1 1 1122 Enable MAC Filtering Restricted Allowed Only Save Reset Copyright 1996 2006 amp InnoMedia Inc All rights reserved Configure IP Filtering Page MAC Filtering 60 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 NOTE These options are mutually exclusive You cannot enable both at the same time 6 Enter the specific MAC address es you are blocking or allowing selected the Restricted radio button enter a single MAC address in each text box for all of the MAC addresses you would like to block For exampl
50. lt in broadband router that shares the Internet connection with your PC The MTA converts the analog signal from your telephone s to Voice over Internet Protocol VoIP It then uses the LAN s broadband connection to send calls over the Internet via the service platform Since calls bypass most of the Public Switched Telephone Network PSTN the result is significant savings on long distance communications services This chapter will introduce you to the InnoMedia MTA XT 6328 2Re device MTA its features and its requirements This chapter describes Product Features Package Contents System and Service Requirements About this Guide NOTE If you need technical support for the MTA contact your service provider Please do not contact InnoMedia directly InnoMedia MTA XT 6328 2 User s Guide Chapter 1 Product Features Designed for versatility and performance the MTA provides the following features Auto provisioning the device settings automatically obtained from a central provisioning server so the device is ready to use as soon as you set it up and connect it to the Internet LEDs the device has light emitting diodes LEDs that communicate the status of the device and each call Built in router provides an IP address to a connected PC Port mapping supports port mapping for routing inbound data requests Voice QoS settings Voice QoS Quality of Servi
51. ltering 52 Account Number Port Configuration page 41 Advanced Settings 47 Application 49 Authentication Protocol PPPoE Setting page 28 64 B Back Panel 10 Calling using a non North American dial plan 34 using North American dial plan 33 Cloning MAC Address MAC Cloning page 30 Confirm Password field 44 D Default Gateway Network Configuration page 25 40 Default Lease Time DHCP Server page 62 Default Router address 80 DHCP Server page 62 Device Information Page 42 Device Management 42 DHCP Addressing 21 Configuring your PC for 22 DHCP Server 60 Dial Plans 32 Disconnect amp Reboot PPPoE Status page 66 Domain Filtering 52 Configuring 54 E Enable DHCP Network Configuration page 40 Enable DHCP field Network Configuration page 25 Enable DHCP Server DHCP Server page 61 Enable Domain Filtering Domain Filtering page 54 Enable IP Filtering IP Filtering page 53 Enable MAC Address Cloning MAC Cloning page 30 Enable MAC Filtering MAC Filtering page 57 59 Enable PPPoE PPPoE Setting page 27 64 External Source Port 49 InnoMedia MTA XT 6328 2Re User s Guide Index F Features 2 Firmware Upgrade 45 Forwarding Number Port Configuration page 42 H hardware overview 7 highest IP address DHCP Server page 61 1 Idle Time Out PPPoE Setting page 28 64 Image Version Device Inform
52. merican dial plan Place calls using all other dial plans Understanding Dial Plans Dial plans allow you to dial phone numbers as you normally would from the specified country instead of having to dial as if you are in the United States When you purchased the broadband telephony service a dial plan was assigned to your account That dial plan allows you to dial as you normally do from your PSTN Public Switched Telephone Network telephone If you have a North America dial plan US or Canada refer to the Calling With a North American Dial Plan section on the following page If you have any other dial plan refer to the Calling With a Non North American Dial Plan section on page 34 in this Guide 32 InnoMedia MTA XT 6328 2Re User s Guide Chapter 3 Calling with a North American Dial Plan Calling North American Destinations To place a call to another North America phone number on your MTA using a North American dial plan 1 Pick up the telephone handset and listen for a dial tone NOTE If you do not hear a dial tone when you pick up the handset reboot the device by unplugging it and then plugging it back in Then check for a dial tone again If this is unsuccessful refer to Appendix A for details on troubleshooting Using your telephone keypad dial 1 the area code the local telephone number For example if the area code is 212 and the local number is 555 6789 you would dial 121255
53. n as a router or as a switch The Enable Router checkbox is selected by default meaning the PC connected to the LAN port of the MTA receives an IP address from the MTA s DHCP server When the Enable Router checkbox is unchecked the LAN port of the MTA acts as a switch This means that the PC connected to the MTA will attempt to obtain an IP address from another network device connected to the WAN port of the MTA 48 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 6328 2Re XT z Router Settings Network Configuration Router Switch Mode Port Configuration Enable Router By check the box the device will have router functions Device Management Advanced Settings Router Settings NAT PortMap Voice QoS Settings Access Filtering DHCP Server MAC Cloning PPPoE Settings PPPoE Status DMZ Setting Reboot Restore Default Values Copyright 1998 2006 amp InnoMedia Inc All rights reserved Router Switch Mode Setting NAT Port Map Port mapping is an advanced configuration in which the router forwards incoming requests to its WAN port to the PC connected to its LAN port You will need to determine which type of service or application you will provide and the IP address of the PC that will provide each service This feature only works with a static IP assigned to the PC connected to the LAN port 49 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 9 a MTA 6328 2Re XT z Configure NAT Port Ma
54. odem will not get clogged by the data which would compromise the voice quality 6328 2 z Configure Voice QoS Settings Network Configuration VF Enable Data Bandwidth Control Port Configuration Max WAN Uplink Speed kbps 128 Devica atin ant WAN Downlink Speed kbps 256 Advanced Settings Router Settings NAT PPPoE Status Reboot Restore Default Values Copyright 1998 2006 InnoMedia Inc rights reserved Voice QoS Settings Page CONFIGURING THE VOICE QOS SETTINGS To Configure Voice QoS Settings 1 From a PC connected to the MTA s LAN port open a Web browser and connect to the Web Management tool 2 In the sidebar menu click the Router Settings link and then click the Voice QoS Settings link 3 Check the Enable Data Bandwidth Control checkbox to enable the feature 52 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 4 Enter the uplink speed value in kbps kilobits per second units in the Max Wan Uplink Speed field 5 Enter the downlink speed value in kbps kilobits per second units in the Max Wan Downlink Speed field 6 Click the Save button to save the settings NOTE This feature might not be configurable on the web management tool if your service provider has chosen to configure it for you NOTE If you enter incorrect values for the true available bandwidth on your service this feature will not be helpful to enhance the QoS Access Filtering
55. oduct which can be performed by the end user as outlined in the owner s manual D Communication problems caused by external factors such as insufficient bandwidth or arising from the Internet service used by the end user 77 InnoMedia MTA XT 6328 2 User s Guide Appendices THIS WARRANTY IS NON TRANSFERRABLE AND APPLIES SOLELY TO THE ORIGINAL END USER AND DOES NOT EXTEND TO SUBSEQUENT END USERS OF THE PRODUCT ANY APPLICABLE IMPLIED WARRANTIES INCLUDING THE WARRANTY OF MERCHANTABILITY ARE LIMITED IN DURATION TO A PERIOD OF THE EXPRESSED WARRANTY AS PROVIDED HEREIN BEGINNING WITH THE DATE OF THE ORIGINAL PURCHASE AND NO WARRANTIES WHETHER EXPRESSED OR IMPLIED SHALL APPLY TO THE PRODUCT THEREAFTER THERE IS NO WARRANTY AS TO THE FITNESS OF THE PRODUCT FOR ANY PARTICULAR PURPOSE OR USE ALL SERVICES PROVIDED WITH THE PRODUCT ARE PROVIDED AS 15 THE EXTENT OF LIABILITY UNDER THIS LIMITED WARRANTY IS THE REPAIR OR REPLACEMENT PROVIDED ABOVE AT THE SOLE DISCRETION OF THE MANUFACTURER IN NO EVENT SHALL ANY LIABILITY EXCEED THE PURCHASE PRICE PAID BY THE PURCHASER UNDER NO CIRCUMSTANCES SHALL THERE BE LIABILITY FOR ANY LOSS DIRECT INDIRECT INCIDENTAL FORESEEN UNFORESEEN SPECIAL OR CONSEQUENTIAL DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS PRODUCT 78 InnoMedia MTA XT 6328 2Re User s Guide Appendices 79 InnoMedia MTA XT 6328 2Re User s Guide Index Index A Access Fi
56. oot Restore Default Values Copyright 1998 2006 InnoMedia Inc All rights reserved Configure PPPoE Connection Status Page 3 You may now disconnect or connect your PPPoE connection 66 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 disconnect the PPPoE connection click the Disconnect amp Reboot button Toconnect via PPPoE click the Connect button DMZ Settings DMZ Demilitarized Zone settings remove the router s firewall protection from the configured PC allowing it to be seen from the Internet DMZ configuration will forward all the ports for one PC at the same time The router will only allow one PC to be the DMZ host CONFIGURING DMZ SETTING To Configure the DMZ Setting 1 From a PC connected to the MTA s LAN port open Web browser and connect to the Web Management tool 2 In the sidebar menu click the Router Settings link and then click the DMZ Setting link 3 Check the Enable DMZ checkbox to enable the feature 4 Enter the IP address of the PC you would like to configure in DMZ in the LAN side IP field E MTA 6328 2Re XT Configure DMZ Setting Please complete the following form to define or modify the DMZ settings Network Configuration Port Configuration Enable DMZ 2 e Check the box if you would like to enable DMZ Device Management LAN side IP 0 0 0 0 e Enter the LAN side IP address Advanced Settings e Modification will not take effect unless you click
57. our broadband service provider uses one of these connection types continue with the Configuring the InnoMedia MTA WAN Interface section on page 20 in this Guide VERIFYING THAT YOU HAVE INTERNET CONNECTIVITY To verify that your PC can now access the Internet through the MTA and that your broadband connection is functioning properly open a Web browser on the PC connected to the MTA and attempt to connect to a Web site If you are able to connect to a Web site successfully you are now ready to make phone calls with your MTA For more details on placing and receiving calls continue to Chapter 3 Placing Calls 13 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 Ifyou are unable to connect to a Web site from the PC connected to the MTA check your cabling and repeat steps 1 through 7 on the previous page If you repeated the steps and are still unable to connect to a Web site contact your service provider Installation with an External Router If you already have a router that allows you to share your broadband connection with multiple PCs the recommended configuration connects the broadband modem directly with the MTA which connects to the external router which connects to the PC This configuration ensures that you will experience higher voice quality than you would if the router were directly connected to the broadband modem This is because the Voice QoS functionality gives priority to voice transmis
58. p Database Network Configuration complete the following form to add update and delete entries in the NAT Port Map database Fort Configuration External Internal Source Internal e Enter a new entry in any empty entry Device Management i Select an Application to set the default Port and Advanced Settings Ga Protocol Raro User Defined E Check the box to the left of an entry and click Save to delete the entry User Defined an example of Internal source IP address is 0 0 20 Modification will not take effect unless you click User Defined the Save button to save ta flash memory Click on the Reset button to restore old entries E User Defined 90 UDP User Defined Save Reset NOTE For best results a port should only be mapped to an Internal Source IP that is static Therefore you should assign a static IP address to the PC or PCs that will be forwareded any traffic by the port maps above Restore Default Values Copyright 1998 2006 6 InnoMedia Inc All rights reserved Router Settings NAT Port Map Page This page displays a form that asks for the following information External Source Port the port on the WAN side on which the request will come in Protocol the protocol type TCP or UDP of the request Internal Source IP the internal IP address to which the MTA should forward
59. p the telephone handset connected to the MTA and press 1 on the keypad The system will announce the WAN IP address You can then access the MTA Web Management Tool using the WAN port IP address IMPORTANT If you open the WAN configuration which makes the device accessible from the Internet it is recommended that you change the default user name and password 39 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 Enable DHCP when this checkbox has checkmark DHCP is enabled default setting to disable DHCP e g when using static IP addressing click the checkbox to remove the checkmark 7 IP Address displays the IP address obtained by the device if DHCP is enabled or the static IP address you assigned if DHCP is disabled Subnet Mask displays the current subnet mask value associated with the device s IP address Default Gateway displays the default gateway obtained by the device if DHCP is enabled or assigned to the device if using static IP addressing PPPoE or MAC cloning Primary DNS Server allows you to enter a primary DNS address if you are specifying an IP address or displays what was obtained via DHCP Secondary DNS Server allows you to enter a secondary DNS address if you are specifying an IP address or displays what was obtained via DHCP There are two buttons at the bottom of the page Save amp Reboot saves changes you made
60. pter 5 Appendices Support InnoMedia MTA XT 6328 2Re User s Guide Chapter 1 Symbols Throughout the user s guide you will see information highlighted for you with the following fun symbol icons SYMBOL REPRESENTS Chapter Description Note Tip Important InnoMedia MTA XT 6328 2Re User s Guide Chapter 1 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 Getting Started Overview Before you can start using your MTA it s a good idea to familiarize yourself with the hardware Once you have done that setting up the MTA should be very simple This chapter describes The MTA hardware to set up the MTA Howto connect the MTA to the network InnoMedia MTA XT 6328 2Re Hardware Overview The following images show the top and back panel of the MTA LED Lights On the top of the device there are nine 9 light emitting diode LED lights that communicate the device call and feature statuses InnoMedia MTA XT 6328 2 User s Guide Chapter 2 RUN WAN LAN 2 PHONE 1 InnoMedia MTA XT 6328 2Re LEDs The following table describes each LED and what the different behaviors blinking light steady light etc mean MTA LED STATUS INDICATORS Light Status MTA Status em oan Steady Green The device power is on The device power is off The device failed to do one of the following Download a configuration file
61. r s Guide Appendices Appendix End User Warranty This product is warranted to be free from manufacturing defects including original parts and workmanship for a period of one year from the date of original purchase Should you find your unit is not operating properly during the one year term of this warranty you should contact your original place of purchase Please do not contact InnoMedia directly Providing the manufacturing defect is verified along with the date of purchase and at the manufacturer s discretion the defective unit will be repaired or replaced with either a new refurbished or equivalent model at no charge for up to one year from the date of original purchase The end user should delete all personal account information from the product as provided in the owner s manual before returning the product to the distributor for repair or replacement This warranty is void if the product is A Damaged through negligence abuse misuse accident or acts of God B Modified or repaired by anyone other than an expressly authorized representative C Damaged resulting from the improper connection to equipment of other manufacturers This warranty does not cover A Costs incurred in the shipping of the product to and from the original place of purchase B Damage or improper operation caused by the failure to follow the operating instructions provided with this product C Routine adjustments to the pr
62. ressing default setting on the MTA Static IP addressing PPPoE or Point to Point Protocol over Ethernet MAC address cloning These will be explained in more detail in the Configuring the InnoMedia MTA WAN Interface section on page 20 Contact your ISP to determine the connection type you should configure for the MTA Installing the MTA If you have only one PC that will need to access the Internet your broadband service provider uses DHCP and you do not have a router continue to the following section Installation without an External Router If you currently use a router to share your broadband connection with multiple PCs skip to the Installation with an External Router section on page 14 Installation without an External Router These instructions explain how to set up the MTA with one PC The diagram below displays an example of this configuration 11 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 Broadband CSL Cable Modem i Telephone Standard Ethernet Adapter Network Cable RJ 45 Standard ES Telephone gt PC 7 a 9 n Recommended Configuration with a Single PC To set up the MTA with one PC 1 off your PC amp unplug the broadband DSL cable modem power cord IMPORTANT Do not plug in the MTA s power cord until instructed to do so 2 Using the standard Ethernet network cable RJ 45 included with the MTA device
63. rotocol drop down menu TCP Internal Source 192 168 99 5 Internal Source Port 80 Application drop down menu HTTP In this scenario when any Web requests arrive at the WAN IP address the MTA will automatically forward them to the Web server at 192 168 99 5 DELETING A PoRT MAPPING ENTRY To delete a mapping entry click the checkbox in the corresponding Delete column so a checkmark 7 appears and then press the Save button Voice QoS Settings The Voice QoS Quality of Service settings allow you to configure the available bandwidth for the purpose of optimizing the quality of both your phone calls and Internet service This feature is helpful in assigning the proper amount of bandwidth to your phone calls to ensure superior sound 51 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 quality while allocating the rest of the available bandwidth for Internet access on your PC For example if you have a 1 5Mbps connection for downloads and 340K for uploads and you enter 200 in the Max WAN Uplink Speed field the MTA will maximize the uploaded data transfer rate at 200K If you are using the highest bandwidth setting available for voice calls and then make a phone call you use 90K leaving 110K of upload bandwidth available for data This feature is useful for heavy data or limited bandwidth users These users can set the QoS value so that if there is heavy data traffic the router or ADSL m
64. rs access to www yahoo com ONLY no other Web sites select the Allowed Only radio button and enter www yahoo com in the text box Click the Save button to save the settings NOTE All settings changes made on the Domain Filtering page will apply globally to all PCs connected to the MTA s LAN Green port CONFIGURING URL FILTERING This feature allows you to block or allow access to websites specified with URL addresses for the PC which is connected to the MTA s LAN port 1 From a PC connected to the MTA s LAN port open a Web browser and connect to the MTA Web Management tool In the sidebar menu click the Router Settings link and then click the URL Filtering link The Configure Access Filtering page displays See the screen on the following page 57 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 A 29 Network Configuration Port Configuration Device Management Configure Access Filtering Enable IP Filtering Restricted IP Addresses MTA 6328 2Re XT IP Filtering Schedule Always FromTime Advanced Settings 1 o ro oo foo Router Settings NAT PoriMap Voice QoS Settings Access Filtering DHCP Server MAC Cloning Always C FromTime PPPoE Settings 00 00 00 00 PPPoE Status Always C FromTime DMZ Setting 00 00 00 Reboot Always C FromTime Restore Default Values a 00 00 00 00 Always
65. s complete when the RUN LED is a steady green 28 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 Continue with the next section to make sure that your PC can connect to the Internet VERIFYING THAT YOU HAVE INTERNET CONNECTIVITY To verify that your PC can now access the Internet through the MTA and that your broadband connection is functioning properly open a Web browser on the PC connected to the MTA and attempt to connect to a Web site Ifyou are able to connect to a Web site successfully you are now ready to make phone calls with your MTA For more details on placing and receiving calls continue to Chapter 3 Placing Calls Ifyou are unable to connect to Web site from the PC connected to the MTA repeat steps 1 through 10 in the Using PPPoE section starting on page 27 If you repeated the steps and are still unable to connect to a Web site contact your service provider TIP If for any reason you need to disconnect or reconnect the PPPoE Internet connection refer to the PPPoE Status section on page 64 in this Guide Using MAC Cloning Now that you have configured your PC to access the Internet via the MTA s built in router and logged into the Web Management tool site you are ready to configure the device s WAN interface to use MAC address cloning Some service providers authenticate from the customer s location via the customer s MAC address on the PC MAC cloning allows the us
66. sions over data transmissions If you try to make a phone call while transferring data the MTA gives priority to the voice traffic over the data traffic and maintains the high voice quality Because of the voice quality advantage this configuration is highly recommended To connect the device using this configuration continue with the following section Recommended Configuration with an External Router If you prefer to keep your current router configuration you can connect the MTA to the router To connect the device using this configuration skip to the Alternate Configuration with an External Router section on page 17 in this Guide 14 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 NOTE If you decide to use this alternate configuration you will not be able to take advantage of the MTA s Voice QoS functionality This feature gives priority to voice transmissions over data transmissions and optimizes the voice quality of your calls To use the recommended configuration and utilize the device s Voice QoS functionality refer to the Recommended Configuration with an External Router section on page 15 in this Guide RECOMMENDED CONFIGURATION WITH AN EXTERNAL ROUTER This configuration is recommended if you have a router and would like to set up the MTA while allowing multiple PCs to access your broadband connection The diagram below displays an example of this configuration Broadband DSL Cable
67. sks or harms arising out of or related to the services provided through this equipment including without limitation emergency 911 or E911 services All Rights Reserved Copyright 2005 The use disclosure modification transfer or transmittal of this work for any purpose in any form or by any means without the written permission of the copyright holder is strictly forbidden Disclaimer The content of this manual is subject to change without notice and should not be construed as a commitment by the manufacturer distributor or service provider This manual is furnished for informational use only and the manufacturer distributor or service provider assumes no responsibility for any errors or inaccuracies that may appear herein InnoMedia MTA XT 6328 2 User s Guide Table of Contents 1 WELCOME 1 OVERVIEW 1 PRODUCT FEAT RES ite eli qe 2 PACKAGE CONTENTS pcne 2 SYSTEM AND SERVICE 3 ABOUT THISGUIDE 4 Ee edes 3 5 2 GETTING 2 2 2 2 24 2 7 QWERVIEW 7 INNOMEDIA MTA XT 6328 2RE HARDWARE OVERVIEW 7 ett 7 Back Panel iie ERE 10 SETTING UP THE MT choi cepe 11 Preparin
68. the Cancel button 68 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 Microsoft Internet Explorer 2 Retore all parameters to Factory default values If OK device will reboot and current web connection will be lost Cancel Restore Default Values Dialog Box IMPORTANT You should not restore default values unless instructed to do so by technical support personnel 69 InnoMedia MTA XT 6328 2Re User s Guide Chapter 5 Telephony Features Overview If you subscribe to a broadband telephone service you may have access to some or all of the following features 3 Way Calling Account Balance Announcement Call Blocking Call Forwarding Call Hold Call Return Call Waiting Caller ID Do Not Disturb Reach Me Redial Remote Feature Management Service Interruption Forwarding Speed Dial VoiceMail HH HH HHH HH HH HH To find out which features are available to you and how to use them please contact your service provider for the service user s guide 70 InnoMedia MTA XT 6328 2Re User s Guide Chapter 5 71 InnoMedia MTA XT 6328 2 User s Guide Appendices Appendices The Appendices include the following sections Appendix A Troubleshooting and Technical Support Appendix B Approvals and Listings Appendix C End User Warranty 72 InnoMedia MTA XT 6328 2Re User s Guide Appendices Appendix A Troubleshooting amp Tec
69. the WAN configuration the device becomes Advanced Settings Configuration accessible from the internet Only open if absolutely necessary and close when finished Router Settings y IP Settings Reboot Restore Default Values Enable DHCP E IP Address 0000 Subnet Mask 0 0 0 0 Default Gateway 0 0 0 0 Primary DNS Secondary DNS Server 0440 Save 8 Reboot Reset Copyright 1998 2006 InnoMedia Inc All rights reserved Network Configuration Page 3 Disable DHCP by clicking the Enable DHCP checkbox to remove the checkmark 7 4 Inthe IP Address field enter the static IP address 5 Inthe Subnet Mask field enter the subnet mask value 6 Inthe Default Gateway field enter the default gateway address 7 Inthe Primary DNS Server field enter the primary DNS server address 25 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 8 In the Secondary DNS Server field enter the secondary DNS server address if applicable Click the Save amp Reboot button The settings will be saved and the MTA will restart IMPORTANT After you set up the InnoMedia for the first time it may take up to fifteen 15 minutes to download the configuration files During the download process the device s RUN LED blinks quickly When the RUN LED stops blinking and remains steady the download process is complete you will now hear a dial tone The setup is complete when
70. the edits will disappear and the previously saved settings will return Device Management In the Web Management tool click the Device Management link on the sidebar menu on the left hand side of the page When the Device Management page opens the sidebar menu displays three 3 sub menu items Device Information Username and Password Firmware Upgrade The page displays the first sub menu item page Device Information by default To switch to one of the other sub menu items just click the desired item in the Device Management sub menu on the sidebar menu NOTE The Device Information page is the same page that displays upon logging into the Web Management tool Device Information This page displays basic information about the device its firmware and the most recent provisioning attempt 42 Network Configuration Port Configuration Device Management Advanced Settings Router Settings Reboot Restore Default Values InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 MTA 6328 2Re XT MAC Address 00 10 99 10 01 23 Firmware Version 9 14 36 Last Successful Provisioning Date and Time DOhours OSminutes S0seconds ago System Up Time OOhours S0seconds ago SIP Proxy Registration Status Copyright 1998 2006 93 InnoMedia Inc All rights reserved Device Management Device Information Page This page displays the following information MAC Address the uniq
71. the request Internal Source Port the internal port to which the MTA should forward the request Application the application type of the incoming request if unknown it can remain user defined CONFIGURING PORT MAPPING To configure NAT port mapping 1 Ifit is not already on your screen access the Web Management tool via the Web Refer to the Logging into the Web Management Tool section on page 23 for instructions 2 Inthe sidebar menu click the IP Network link and then click the NAT Port Map link The Configure NAT Port Map Database page displays 50 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 3 Inthe External Source Port field enter the port number that you would like to redirect to another unit 4 Click the Protocol drop down menu select either TCP or UDP 5 In the Internal Source IP field enter the address of the PC that is running the application that uses this source port and protocol 6 Inthe Internal Source Port field enter the port to which you would like to send the request If the application or service only uses one port the Internal Source Port will be the same as the External Source Port 7 Click the Save button to save the settings For example if you have a Web server that is listening on port 80 with an IP address of 192 168 99 5 and is connected to the MTA s LAN port you would enter the following values External Source Port 80 P
72. ting section on page 73 in this Guide To configure PPPoE settings 1 Network Configuration Port Configuration Device Management Advanced Settings Router Settings NAT PortMap R voice QoS Settings Access Filtering DHCP Server MAC Cloning PPPoE Settings PPPoE Status DMZ Setting Reboot Restore Default Values If it is not already on your screen access the Web Management tool via the Web Refer to the Logging into the Web Management Tool section on page 23 for instructions In the sidebar menu click the Router Settings link and then click the PPPoE Setting link The Configure PPPoE Settings page displays MTA 6328 2Re XT Please complete the following form to define or modify the PPPoE settings Configure PPPoE Settings Enable PPPoE Check the box if you would like to enable PPPoE function Service Enter the Service ID here Enter the User ID here Password Enter the Password here Authentication Protocol Select the Authentication Protocol Enter the idle time out here Entering 0 means the link is connected all the time Save amp Reboo Aese Modification will not take effect unless you click on the Save amp Reboot button to save to flash memory and reboot Click on the Reset button to restore old entries Idle Time Out min 0 Copyright 1998 2006 InnoMedia Inc All rights reserved Configure PPPoE Settings Page 3 Click the Enabl
73. ts reserved Port Configuration Page NOTE When you enable the Hot Phone feature and enter a phone number in the Hot Phone Number field that number will be dialed each time you pick up the phone from the hook connected to the MTA This page displays the following information Port Number indicates which port settings are displayed on the page 1 or 2 Account Number displays the account number associated with the port PIN hidden for security purposes Use Hot Phone Number dials all calls to the designated phone number when you pick up the phone from the hook if the value is No the feature is disabled 41 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 if the value is Yes the feature is enabled Hot Phone Number allows you to enter the telephone number to which all calls should be dialed when you pick up the phone from the hook when Use Hot Phone Number Yes For example if you enable the hot phone feature and then enter your friend s phone number as the Hot Phone Number each time you pick up the phone the phone will automatically dial your friend s number There are two buttons on this page Save saves any changes you made to the values on the Port Configuration page Reset resets the values on the Port Configuration page to the previously saved settings if you edit one or more fields without saving your changes and then click the Reset button
74. ue ID assigned to your MTA device you can find the MAC address on the bottom of the device Firmware Version the version of the firmware on the device Last Successful Provisioning Date and Time indicates the time of the device s most recent successful attempt to download configuration files if the most recent attempt failed the field will display Last provisioning failed System Up Time indicates the time elapsed since the device was powered on Phone Ports Status indicates the status of the Phone 1 and Phone 2 ports status options are Registered Displays a green background when the phone port is configured and has a dial tone Not Registered Displays on a red background when the phone port is configured but there is no dial tone due to Internet connectivity failure 43 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 Not Configured Displays on a red background when the phone port is not configured with a valid account number Username and Password This page allows you to change the user name and or password associated with the device The pale yellow box on the right hand side of the page contains guidelines for changing your user name and password lt 6328 2Re XT UserName and Password Change Network Configuration e UserName and Password case Port Configuration sensitive Device Management New Password Click Update button
75. untry and city codes 3 When you have finished your call simply hang up the telephone handset 34 InnoMedia MTA XT 6328 2Re User s Guide Chapter 3 35 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 Using the Web Management Tool Overview The InnoMedia MTA XT 6328 2Re Web Management tool can be used to review the device s settings and configure features This chapter describes how to Log into the Web Management tool View and or edit IP settings View the account number and PIN associated with the device View and or edit the Hot Phone settings View the device s address firmware version and the port registration status Change the user name and or password Upgrade the firmware Enable disable reverse polarity Configure the router settings and functions Reboot the device Restore the factory defaults 36 InnoMedia MTA XT 6328 2Re User s Guide Chapter 4 Logging into the Web Management Tool By default the MTA s Web interface and terminal are accessible only from the PC connected to the device s LAN port Refer to the Network Configuration section on page 38 for instructions on opening the WAN interface via the Open WAN Configuration checkbox NOTE If you are using the alternate configuration as described on page 17 in this Guide and would like to connect to the device s Web Management tool you must first connect the PC to
76. when the MTA is booting which can take several minutes The device is ready to use when the RUN light is steady InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 Back Panel The back panel of the MTA contains the input output ports Y 12VDC WAN PHONE 2 PHONE 1 12V DC Power connects to a wall outlet with the supplied 12 Volt D C power adapter RSTR resets the factory default settings WAN Yellow port connects to your broadband Internet connection with an Ethernet network cable RJ 45 Green port connects to your PC s Ethernet port with an Ethernet network cable RJ 45 Phone 1 connects to an analog telephone with a standard telephone wire RJ 11 Phone 2 connects to an analog telephone with a standard telephone wire RJ 11 10 InnoMedia MTA XT 6328 2Re User s Guide Chapter 2 Setting up the MTA This section provides step by step instructions for installing the MTA and configuring your PC s IP settings has an Internet browser and a network interface card NIC installed NOTE You will need to use a PC that Preparing for Installation Before you begin the installation process you will need to know the connection type used by your Internet Service Provider ISP The connection type determines how the device will communicate with your broadband service provider The options are DHCP or Dynamic Host Configuration Protocol add

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