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scsiUp Installation and User`s Guide
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1. 5 TUSING THIS GUIDE 5 TYPOGRAPHIC 8 2 2 1 1 6 DEFINITIONS TERMS 000000 101 6 SYSTEM BLOCK 440 00 7 PHOTO pe ML i 7 2 UNPACKING INSTALLING AND STARTING 1 6 8 ELECTROSTATIC 5 8 2 02022222 2 000001000000000000000000000 8 STORAGE 8 INPACKSCSIUP TE 8 POWER DOWN 8 INSTANT Satis i ow as AEA AE AEA EE E 8 CONNECT THE EXTERNAL SCSI DEVICES cccccccceceseceesceesescecseseseseseseseseeseseseseseseseneseseseseseresenesesesens 9 POWER ONCY OUR SYSTEM e HIRING oe IE 10 SCSLIDS 10 SCSI TERMINATION 10 TO CHANGE THE INITIATOR SCSI ID 2 2 4 44 2 020002 2 0 nns
2. Table 1 Typographic conventions Definitions of Terms scsiUp Transition Card Refers to the larger card installed in the front of the system scsiUp also refers to both the front and transition cards as a unit Refers to the smaller card installed at the back of the system Continuous Computing Corp San Diego CA Page 6 scsiUp Installation and User s Guide File 0 02355MN0 01 doc Last saved 3 16 01 10 53 AM SUTIN Ene on C continuous System Block Diagram CCPU SCSI Card User Supplied Peripherals NG ner FO ne ek he E S WO a ie t o i Rear Panel Terminator Ultra Wide SCSI 2 Interface Disk CD DAT PCI SCSI CPU ded oc J Interface l RE i i i o i il i i o iMl ioi il i i i i Figure 1 System block diagram Photo Figure 2 scsiUp Continuous Computing Corp Page7 File 0 02355MN0 01 doc San Diego CA scsiUp Installation and User s Guide Last saved 3 16 01 10 53 AM 2 Unpacking Installing and Starting Up Electrostatic Discharge ESD Caution scsiUp contains electronic components that extremely sensitive to static elec
3. e Familiar with the handling of ESD sensitive electronic equipment e Familiar with the Solaris operating system Continuous Computing Corp Page 5 File 0 02355MN0 01 doc San Diego CA scsiUp Installation and User s Guide Last saved 3 16 01 10 53 AM continuows Typographic Conventions A summary of the typographic conventions used in this guide is listed in Table 1 Typeface Symbol Meaning AaBbCc123 The names of commands Edit your Login file files and directories on At the ok prompt screen computer output AaBbCc123 What you type contrasted To turn the unit on type on with on screen computer at the ccpu gt prompt i e output ccpu gt on lt AaBbCc123 gt Command line placeholder or To delete a file type rm token to be replaced with a lt filename gt real name or value do not type brackets AaBbCc123 Optional argument do not help type brackets dir filename lt gt b Required argument do not lt gt cmd type brackets grade a b c d AaBbCc123 Book titles new words or e This manual is used in terms or words to be conjunction with the emphasized SPARCengine CP1500 User s Manual e You must be grounded to avoid ESD damage to the equipment ABC Acronyms Locate the On Off toggle switch on the CCN front panel A Caution Failure to heed the instructions that follow the Caution symbol may result in damage to the equipment
4. CompactPCI Installation and User s Guide This guide contains information about the installation and use of the Continuous Computing SCSI card for CompactPCI This guide includes the following information related to scsiUp e Unpacking installing and starting up Troubleshooting and servicing e Connector usage and specifications Description scsiUp is a 32 bit 6U CompactPCI that enables communication between a Solaris host and up to fifteen external ultra wide SCSI devices Features of scsiUp include e Solaris Compatibility scsiUp requires no additional drivers and is fully supported by Solaris OpenBoot support makes the interface bootable and supports CD ROM installations e Rear I O allows for clean system cabling and provides for easy card replacement J3 is used to pass the SCSI bus from front to rear J4 is provided for physical alignment only J5 is not required See Figure 5 for an illustration e High Speed Ultra Wide SCSI 2 provides for 40 MB s of data transfer scsiUp is a Basic Hot Swap device designed in accordance with PICMG 2 1 R1 0 The power circuitry is controlled so that no electrical damage can be incurred upon inserting into or extracting from a live system However the operating system must be halted before servicing or it will crash Using This Guide This guide is written for computer technicians and hardware and software engineers It is assumed that the user of scsiUp is
5. 11 SCSI TD CONFIGURATION E 11 3 TROUBLESHOOT ING 12 TROUBLESHOOTING SCENARIOS 12 Before E HII Deci peto HUS 12 SPECIFIC ERROR MESSAGE sen 13 REMOVING SCSIUP a e S 14 REMOVING THE TRANSITION CARD ccccececesseececececscseecececseeeseseeeseseseseseeeseeeseseeeseecseseeeseseseeeeeeeeeeeeeess 14 CONTACT TECHNICAL SUPPORT 2 444440 0 000 14 4 CONNECTOR USAGE PINOUT AND 5 2 02 41 15 CONNECTOR USAGE cccccccceeecseeescececseeeeceseceeeeeeeeeceeseeeeeececseseseseececeseseseeeseseceteceseseseseseseseseneseeeserenenens 15 16 E aiie 17 5 TECHNICAL SUPPORT cs peo Ch PCR CE DL RR P CR D 18 CONTACTING TECHNICAL SUPPORT cccccceseceeececeeeeeceeeeeeeseseeseeceeecececsceeeceesceeeeeceeeeecececeeeeececeeeeececeeeeers 18 TABLE FIGURES FIGURE SYSTEM BLOCK DIAGRAM eei eC a P REESE DRE EUREN Qu VEA adenine 7 FIGURE 2 SCSIUP EE RON EE D EO EE REED EROR RR EE RERO ER ERE DERE 7 FIGURE CARD INSTALLA
6. TION AND REMOVAL eee 9 FIGURES EXAMPLE 20200 RENE ene EE 13 FIGURE 5 8 2 7 0 0 0000 00000000000000000000000000000 15 Continuous Computing Corp Page 3 File 0 02355MN0 01 doc San Diego CA scsiUp Installation and User s Guide Last saved 3 16 01 10 53 AM C continuous TABLE TABLES TABLE 1 TYPOGRAPHIC CONVENTIONS ccccccccsscesscssecesecscecseseeseesceeseseseeeeeecesecececesecsseeesecececesesesecesesess 6 TABLE 2 OUTPUTS FROM PROBE SCSI ALL 12 TABLE 3 TROUBLESHOOTING SCENARIOS cccccececesesececececececececececececeesceeecececeeeeeeeceeecececeeeeeeeeeseceeeeess 13 LABLE 4 ERROR MESSAGE 5 eter o ev cede eu e evo a ecu 13 TABLE 5 CONNECTOR USAGE 3 o ev cuo Qua ey pus Qus exeo eu eva uo uve eu eve eu eve uuu 15 TABLE 6 SCSI CONNECTOR PINOUT uo uv xus Ces ey RE eus e xt ceo ey Ee us eus 16 TABLE 7 SPECIFICATIONS senros ev RE oae Eve Urea Sua EY ua o SEE Qu eo vue eso y Lo ua 17 Continuous Computing Corp Page4 File 0 02355MN0 01 doc San Diego CA ScsiUp Installation and User s Guide Last saved 3 16 01 10 53 AM C at AMOM 1 Introduction Welcome to the scsiUp for
7. cility Continuous Computing Corporation disclaims any express or implied warranty of fitness for such uses This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation WARNING This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions manual may cause interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense Changes or modifications not expressly approved by Continuous Computing Corporation could void the user s authority to operate the equipment Continuous Computing Corp Page 2 File 0 02355MN0 01 doc San Diego CA scsiUp Installation and User s Guide Last saved 3 16 01 10 53 AM 2 Table of Contents 1 INTRODUGTION eco ia a M 5
8. d Not installed Table 5 Connector usage scsiUp Midplane Transition Card Figure 5 Connectors Continuous Computing Corp Page 15 File 0 02355MN0 01 doc San Diego CA scsiUp Installation and User s Guide Last saved 3 16 01 10 53 AM Pinout 1 GND 35 DB12 2 GND 36 DB13 3 GND 37 DB14 4 GND 38 DBIS5 I I 5 GND 39 DBP1 6 GND 40 DBO 7 GND 41 DBI 8 GND 42 DB2 9 GND 43 DB3 10 GND 44 DB4 11 GND 45 DB5 in 12 GND 46 DB6 13 GND 47 DB7 14 GND 48 DBP 15 GND 49 GND 16 GND 50 GND 17 Termination Power 51 Termination Power 18 Termination Power 52 Termination Power LI 19 No Connect 53 No Connect 20 GND 54 GND O 21 GND 55 ATN 22 GND 56 GND 23 GND 57 BSY 24 GND 58 ACK 1 25 GND 59 RST 171 26 GND 60 MSG 27 GND 61 SEL a 28 GND 62 C D 29 GND 63 REQ 30 GND 64 VO 31 GND 65 DB8 32 GND 66 DB9 33 GND 67 DB10 34 GND 68 DB11 Table 6 SCSI connector pinout Continuous Computing Corp Page 16 File 0 02355MN0 01 doc San Diego CA scsiUp Installation and User s Guide Last saved 3 16 01 10 53 AM C Specifications One Single Ended Ultra Wide SCSI 2 Bus Capable of 40 MB s Compatible with Solaris 2 5 1 Solaris 2 6 Solaris 7 and Solaris 8 Compatible with OpenBoot to support booti
9. e 0 02355MN0 01 doc San Diego CA scsiUp Installation and User s Guide Last saved 3 16 01 10 53 AM gt confinuous To Change the Initiator SCSI ID optional The default SCSI ID for the card is 7 unless modified through OpenBoot or through the operating system Under OpenBoot all SCSI controllers can be changed to the same ID At the ok prompt use the following command setenv scsi initiator id lt scsi id gt SCSI ID Configuration No two devices may have the same SCSI ID By default scsiUp uses SCSI ID 7 External devices are normally configured through jumpers Please refer to the respective external device manual for the particulars of its jumper settings Continuous Computing Corp Page 11 File 0 02355MN0 01 doc San Diego CA scsiUp Installation and User s Guide Last saved 3 16 01 10 53 AM AMOMS 3 Troubleshooting Troubleshooting Scenarios In the event that scsiUp should fail in any way use the following procedures to troubleshoot Note The transition card contains only passive components and therefore is extremely unlikely to be the cause of failure Before you begin 1 Halt the operating system 2 From the ok prompt run the probe scsi all command Use probe scsi all f if you just halted the operating system e f you interrupted the boot sequence or executed a reset with auto boot false then use probe scsi all Outputs from probe scsi all command for system shown in Figur
10. e 4 Typical SCSI Card pci 1lf 0 pci l pci l scsi d Controller Target 0 e Typical Secondary Unit Disk DNES 309170Y SA30 Chain Disk Devices target 1 Unit 0 Disk DNES 309170Y SA30 Target 6 e Typical Secondary Unit O0 Removable Read Only device Chain CD Device PLEXTOR CD R PX W4220T1 01 o CP1500 Onboard Controller pci81f 0 pci81 1 scsiQ2 Typical Primary Chain Target 0 Boot Disk Entry Unit 0 Disk DNES 309170Y SA30 Table 2 Outputs from probe scsi all command Continuous Computing Corp Page 12 File 0 02355MN0 01 doc San Diego CA scsiUp Installation and User s Guide Last saved 3 16 01 10 53 AM Boot Disk Disk 1 CD ROM ID 0 ID 1 ID 6 Figure 4 Example system 1 Power off is not seen 2 Reseat controller 3 Repeat probe scsi all 9 1 Verify termination is seen but no device 2 Verify devices are at correct SCSI IDs entries similar to or 3 Verify that all cables are seated are seen 4 Verify that all devices have power This continues to fail Swap the scsiUp s front card with one that you know works If all else is fine Reseat transition card and front card and try again Table 3 Troubleshooting scenarios Finally if all looks fine restart Solaris with boot r and recheck devices in dev dsk or dev rmt Specific Error Message Error Message What it Means What to Do 1 Unde
11. in are trademarks or registered trademarks of their respective owners The products described in this document maybe protected by U S patents foreign patents or pending applications No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means photocopying recording or otherwise without prior written consent of Continuous Computing Corporation No patent liability is assumed with respect to the use of the information contained herein While every precaution has been taken in the preparation of this publication Continuous Computing Corporation assumes no responsibility for errors or omissions This publication and features described herein are subject to change without notice Sun the Sun logo SPARCengine Solaris and OpenBoot are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the United States and other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc CompactPCI is a registered trademark of PICMG The information contained in this document is not designed or intended for use in human life support systems on line control of aircraft aircraft navigation or aircraft communications or in the design construction operation or maintenance of any nuclear fa
12. ng or CD ROM installations Single 68 pin SCSI 2 connector on transition card 7 5W at 5V power consumption 6U Single Slot CompactPCI Card 233 35mm x 160mm 6U Single Slot CompactPCI Transition Card 233 35mm x 80mm Eurocard 6U 1slot 160mm x 233 35 mm x 20 mm 5 C to 55 C Operating 5 to 90 relative humidity noncondensing 3000m 40 C to 70 C 10 to 95 relative humidity noncondensing 10000m UL cUL1950 3rd Edition Recognized Component FCC Class A Designed for Telcordia NEBS GR 63 CORE Level 3 Designed for Telcordia NEBS GR 1089 CORE Level 3 UL cUL CE Table 7 Specifications Continuous Computing Corp Page 17 File 0 02355MN0 01 doc San Diego CA scsiUp Installation and User s Guide Last saved 3 16 01 10 53 AM continuous 5 Technical Support Before contacting the Technical Support team at Continuous Computing be sure you have read Section 3 Troubleshooting of this guide If you continue to experience problems with scsiUp please contact the Technical Support team at Continuous Computing by any of the methods listed below Note Please be sure to include the serial numbers for each affected module system and or part In addition we will need to know what version of Solaris or other operating system you are running as well as the patch level and any other significant software packages that are installed Contacting Technical Support To contact the Technical Support
13. r Solaris run f A disk is present that has not format nyalta 2 been initialized by Solaris 2 Select appropriate device and use label Table 4 Error message Continuous Computing Corp Page 13 File 0 02355MN0 01 doc San Diego CA scsiUp Installation and User s Guide Last saved 3 16 01 10 53 AM C continuous Removing scsiUp To remove scsiUp s front card 1 Halt the operating system 2 Remove power if desired 3 Remove scsiUp s front card 4 If you are not replacing the card with a new one use boot r on your next boot to ensure the new configuration is recognized Removing the Transition Card To remove the transition card 1 Halt the operating system 2 Remove power if desired 3 Disconnect SCSI devices and remove the transition card A If you are not replacing the card with a new one use boot r on your next boot to ensure the new configuration is recognized Contact Technical Support If you continue to experience problems with scsiUp contact the Technical Support team at Continuous Computing See Section 5 for contact information Continuous Computing Corp Page 14 File 0 02355MN0 01 doc San Diego CA ScsiUp Installation and User s Guide Last saved 3 16 01 10 53 AM 4 Connector Usage Pinout and Specifications Connector Usage Connector Usage PCI J2 Not used Not installed J3 SCSI signals J4 Mechanical alignment only J5 Not use
14. scsiUp for CompactPCI Installation and User s Guide j COMPUTING CORPORATION continuous 9380 Carroll Park Drive San Diego CA 92121 2256 858 882 8800 www ccpu com CompactPer Continuous Computing Corp Page 1 File 0 02355MN0 01 doc San Diego CA scsiUp Installation and User s Guide Last saved 3 16 01 10 53 AM C 2001 Continuous Computing Corporation rights reserved The information contained in this document is provided 15 without any express representations of warranties In addition Continuous Computing Corporation disclaims all implied representations and warranties including any warranty of merchantability fitness for a particular purpose or non infringement of third party intellectual property rights This document contains proprietary information of Continuous Computing Corporation or under license from third parties No part of this document may be reproduced in any form or by any means or transferred to any third party without the prior written consent of Continuous Computing Corporation Continuous Computing the Continuous Computing logo upSuite upDisk upBeat upRules upState Continuous Control Node CCN Continuous System Controller CCPUnet CCNtalk Field Replaceable Microprocessor FRU and Field Replaceable System are trademarks or registered trademarks of the Continuous Computing Corporation or its affiliates All other product names mentioned here
15. team at Continuous Computing do one of the following e Email us at support ccpu com e Visit our support web site at http support ccpu com This site features our automatic technical support system Create a new user profile Then submit a new ticket at the Welcome to SupportWizard page This process ensures that our team delivers a timely solution to any technical problem you have e Call us at 858 882 8911 9 00 a m 5 00 p m PST Note If you have a Gold or Platinum service contract follow the contact instructions provided with your contract Continuous Computing Corp Page 18 File 0 02355MN0 01 doc San Diego CA ScsiUp Installation and User s Guide Last saved 3 16 01 10 53 AM
16. terminator from the SCSI OUT connector Connect the external SCSI device to the SCSI OUT connector 5 Connect the SCSI terminator to the SCSI OUT connector on the last device in the external SCSI device chain Note that a SCSI chain can consist of no more than 15 devices and that each device must have a unique SCSI ID Power On Your System 1 Power up and boot r from OpenBoot or drvconfig disks tapes as root from Solaris 2 SCSI devices will appear as dev dsk c lt c gt t lt t gt d lt d gt s lt s gt and dev rdsk c lt c gt t lt t gt d lt d gt s lt s gt Where c is the controller number t is the SCSI target d 15 the LUN almost always 0 s is the disk slice For example the first disk on the first SCSI I O card in the system should show up as 1 040510 71 Note scsiUp does not require a driver It uses the device driver built into Solaris SCSI IDs The following are typical SCSI IDs used with most systems DISK SCSI ID 0 1 2 or 3 DAT SCSIID 4 or 5 CDROM SCSI ID 6 scsiUp SCSI ID 7 However you are free to select any SCSI IDs you wish SCSI Termination scsiUp has active wide terminators on board A terminator must be used at the end of the SCSI bus active terminators are strongly preferred for best operation Note scsiUp supplies termination power scsiUp will accept external termination power even if the system is powered down Continuous Computing Corp Page 10 Fil
17. tricity Ordinary amounts of static from clothing and the surrounding environment may destroy components What to do Use an antistatic mat Use an antistatic wrist or foot strap Storage If the system is to be stored before unpacking see Table 7 for environmental storage specifications Unpack scsiUp Caution Always maintain ESD safe environment when handling scsiUp It contains many components that can be destroyed by ESD Inspect the shipping container for any in transit damage and report it to the shipping agent if necessary e Carefully unpack scsiUp from its shipping container Power Down Your System 1 Ensure that your system s OS has been shut down In Solaris do this using the halt command 2 Power down the system Install scsiUp Caution You cannot install an I O card in the slot designated for a CPU card or vice versa Continuous Computing Corp Page 8 File 0 02355MN0 01 doc San Diego CA scsiUp Installation and User s Guide Last saved 3 16 01 10 53 AM gt confiauous 1 Slide the card into its slot in the system chassis As the card s ejector latches engage the chassis apply forward pressure while pushing the ejector latch handles toward each other This procedure applies to both the front and transition cards See Figure 3 for an illustration of card installation and removal Caution If you are installing the transition card s
18. ystem with 110 backplane or other backplane without J4 on the rear then you must carefully align the transition card visually This is critical bent pins will result if you do not visually align the transition card in an H 110 backplane Note J4 is used for alignment purposes only It is not required for electrical connections 2 When properly installed the connectors of each card will be fully engaged with the chassis midplane The scsiUp s front panel will sit flush with the front panels of the other cards 3 Install and tighten the captive screws supplied with scsiUp on each ejector latch handle to secure each card to the system chassis Captive Screw Y Latch Handle Cam F Alignment Pin Closed Dis Ejector Latch e T7 P i F Handle p _ gt Open Card y Connectors Front Figure 3 Card installation and removal Connect the External SCSI Devices If you need to connect external SCSI devices to the system follow the procedure defined below 1 Ensure that the system s OS has been shut down In Solaris this is done using the halt command 2 Locate the SCSI OUT connector on the last device in the SCSI chain Continuous Computing Corp Page 9 File 0 02355MN0 01 doc San Diego CA scsiUp Installation and User s Guide Last saved 3 16 01 10 53 AM C continuous 3 Remove the SCSI
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