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STREETSMART PRO® REFERENCE

1. Reaction A temporary price reversal within the prevailing trend Regulation T Call Also called a Fed Call this is the amount an investor must deposit if buying on margin or selling short as required by the Federal Reserve Board s Regulation T Current Federal Reserve requirements are 50 of the cost of the trade Relative Strength A comparison of an individual stock s performance to that of a market index Most times the S amp P 500 or the Dow Jones Industrial Average are used for comparison purposes A rising line indicates that the stock is doing better than the market A declining line indicates that the stock is not doing as well as the market Relative Strength Index RSI Developed by J Welles Wilder in 1978 the Relative Strength Index is one of the more popular momentum indicators Its name Relative Strength Index is slightly 364 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference misleading as it does not compare the relative strength of two securities but rather the internal strength of a single security The RSI is a price following oscillator that ranges between 0 and 100 Wilder argues that the RSI usually tops above 70 and bottoms below 30 and that these tops and bottoms usually form before the underlying price changes direction When Wilder introduced the RSI he recommended using a 14 day RSI Since then the 9 day and 25 day RSIs have also gained popularity The fewer
2. Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference activated For example an order could be entered at 35 5 for a security trading just below resistance at 35 By placing a buy stop order just above resistance the trader prefers to wait for that security to break resistance before going long This type of order can also be used as a stop loss for a short position Please note that there is no guarantee that execution will be at or near your stop price Buy to Close You close a short option position when you buy it back Buy to Open You open a long position when you buy a new option Buying Power This is the maximum dollar value of marginable securities that you can buy in your margin account without depositing additional equity Buying power is calculated at the close of business each day and may fluctuate throughout the day Call Option An option contract that gives the holder the right but not the obligation to buy 100 shares of the underlying security at a fixed price before a specified expiration date Call buyers hope the price of the underlying security will rise Call sellers hope the price will stay the same or go down Candlestick Chart A candlestick chart is similar to a bar chart The major difference is the graphical depiction of each period in a candlestick Each candlestick is formed using the open high low and close of a specific time period The period can be anything fr
3. Click on the Education Weblink icon b in the toolbar to access all of Schwab s educational material including e Using StreetSmart Pro e Market Education e Direct Access Trading e Printable User Manuals e Trader s Education On Line Courses e Introduction to Stock Screener 390 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference CSUK and Hong Kong Customers Eligibility for and Use of StreetSmart Pro Software and Other Related Products CyberTrader an affiliate of Charles Schwab amp Co Inc provides technical services for StreetSmart Pro a Schwab product Charles Schwab amp Co Inc member SIPC and CyberTrader Inc member SIPC NASD are independent subsidiaries of The Charles Schwab Corporation StreetSmart Pro is offered at no charge to a select group of non professional Charles Schwab Hong Kong and customers referred by Charles Schwab UK who meet certain eligibility requirements based on trading frequency This offer may be subject to additional restrictions and may be changed at any time To learn more about specific eligibility standards for use of StreetSmart Pro by customers of Charles Schwab Hong Kong and customers referred by Charles Schwab UK please contact your customer service representative For customers in Asia UK and Switzerland accessing StreetSmart Pro via DSL ISDN or cable modem is strongly recommended in order to receive optimal speed and perfor
4. To see if any news is out for today you can right click in the display window and select Query Input the symbol you want to query and select the Last 24 Hours radio button and click OK It may also be possible that you are using the same color for your background and font To adjust your colors 1 Click on the News window Settings gt Colors Choose the colors for the background and fonts 3 To change the colors click on the color wheels on the right side of the page and select contrasting font and background colors 4 If this does not resolve the problem please contact your Schwab Active Trader team How can I move the windows around individually and customize the layout You can move the windows within StreetSmart Pro by clicking on the window you want to move Place the cursor on the highlighted title bar left click and hold the mouse down then drag the window to the new location and release the mouse You can also then resize the window by placing your cursor on any corner of the window left click and hold the mouse down then move your mouse until the window fits where you want it to be displayed and release the mouse 376 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference I use several monitors How can I move the StreetSmart Pro windows to display on different monitors Follow the instructions for enabling free floating windows Once this feature is enabled you can mo
5. User Manual Identifiers MARKET MAKER ECN AND EXCHANGE IDS Refer to The NASDAQ Trader Symbol Directory which provides access to All Issues NASDAQ and Other Exchanges Mutual Funds and Market Participants All information is as of the current trading day However please refer to the Daily List for final verification of daily changes or additions 374 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference FAQs GETTING STARTED FAQS What are the minimum system requirements to run StreetSmart Pro StreetSmart Pro is designed to work on Windows 95 98 ME NT XP and 2000 systems with 128 MB RAM and 40 MB of available space on the hard drive To check your RAM 1 Click the Start button then Settings gt Control Panel 2 In this window double click System This will launch a dialog box displaying your installed RAM StreetSmart Pro also requires a connection to the Internet with at least a 56K modem Cable or DSL connection is recommended When I try to connect to StreetSmart Pro with Microsoft Internet Explorer I get the error message Cannot connect to CyberTrader What should I do 1 Check to be sure your version of Internet Explorer is equipped with 128 bit encryption You can verify this by opening your browser and clicking on Help gt About Internet Explorer 2 Under the version number you will see Cipher Strength If it does not read 128 bit click the link Update
6. a future date The firm reserves the right to call the security back at any time Short sales require the equity be deposited in a margin account Short selling is an advanced trading strategy involving potentially unlimited risks and must be done in a margin account Margin trading increases your level of market risk For more information please refer to your account agreement and the Margin Risk Disclosure Statement NOTE Short sale orders can be placed as either day or GTC orders however GTC orders can expose you to substantial risk Although the stock may be borrowed on the day the order is entered it may not be available for loan on the day the order is filled An immediate buy in may result for your account Short Sell Exempt A customer service representative may enter Short Sell Exempt orders on your behalf in certain limited circumstances The most common instance when this may occur is when liquidating the underlying security where the position is held as either an equity right warrant or convertible In these circumstances the securities are 366 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference not in an acceptable form for delivery on settlement date Note that you must file an exercise for the right warrant or convertible before your order to liquidate the underlying security can be marked as Short Sell Exempt This action acknowledges that the intent is to sell a position inste
7. and are only applicable to limit orders American Depository Receipt ADRs are securities issued by commercial banks that represent the shares of a foreign company Generally speaking a foreign company will deposit a certain amount of shares with a US commercial bank The bank will then issue a security based on a specific number of shares ADRs trade just like domestic stocks on various US stock exchanges however investors are subject to additional risks including but not limited to currency fluctuation Their performance usually parallels 348 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference that of the parent company on its domestic exchange ADRs offer international companies greater exposure and investors the chance to invest in well known foreign companies Arbitrage The simultaneous buying and selling of the same or closely related securities in different markets to take advantage of price disparities Arbitrage attempts to realize a profit with minimal to no risk but generally transaction fees and market inefficiencies will substantially minimize profitability for the retail investor Around the Money For strangles and collars strike prices of the call and put lie on opposite sides of the current price of the underlying security Ask The ask price is the displayed price at which a market maker or specialist offers to sell a stock At the Money An option is at the money
8. date Fed Call Also known as Regulation T or Reg T Call This type of call occurs when establishing a margin position Investors must deposit initial margin typically 50 of the cost of the trade per current Federal Reserve requirements Fibonacci Fan Lines Fibonacci Fan lines are based on the Fibonacci number series and combine two additional analytical concepts trend line and percentage retracement Fibonacci Fan lines are typically drawn at 38 50 and 62 angles from prominent price peak and troughs Theoretically these fan lines may then provide support during subsequent downward corrections and resistance during subsequent upward advances Fibonacci Retracements Fibonacci Retracements are based on the Fibonacci number series and represent price movements in the opposite direction of the previous trend Retracements can be calculated by drawing a trendline between a prominent price peak and trough then forming horizontal lines at the 38 50 and 62 levels of retracement from the prior price move Theoretically as prices retrace the retracement levels may act as support or resistance Fill or Kill FOK A Fill or Kill FOK order instructs the broker to immediately fill an order in its entirety or to cancel it FOK instructions are only applicable to limit orders Freeriding This trading violation is the result of buying a security in your Cash Account and then selling the same security without making separate paym
9. days used to calculate the RSI the more volatile the indicator One popular method of analyzing the RSI is to look for a divergence in which the security s price is making a new high but the RSI is failing to surpass its previous high This divergence may be interpreted as an impending reversal If the RSI then turns down and falls below its most recent trough it is said to have completed a failure swing The failure swing is considered a confirmation of an impending reversal Resistance and Support Support is defined as an area on the price chart below the market where buying interest appears sufficiently strong to overcome selling pressure Resistance is the opposite of support and represents an area on the price chart above the market where selling pressure appears sufficiently strong to overcome buying pressure Generally Support levels are suggested by previous lows while resistance levels are suggested by previous highs Support and resistance areas may be viewed as areas in price movements where buying and selling interest is equal The longer the time span that prices trade in these areas the more significant these areas may become Two other possible indications of significance include Heavy volume within a support or resistance area Recent trade activity within a support or resistance area Whenever a support or resistance level is penetrated by a significant amount the two can reverse roles and become the opposite In
10. do I retrieve a Watch List 1 Go to the menu bar in the Watch List window and choose File gt Load Watch List 2 Double click on your preferred Watch List or choose the Open button to display the Watch List How do I enter options in a Watch List 1 Go to the Watch List window 2 Click Settings gt Symbols List 3 Enter a period followed by the option symbol for example INQFF or enter the option symbol and o as in INQFF o 4 Click OK How do I enter an Index in a Watch List 1 Go to the Watch List window 2 Click Settings gt Symbols List 3 Enter a followed by the Index symbol See Index Symbols 4 Click OK 384 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference 5 The option symbol will appear in the Watch List window How can I tell if I entered a bad symbol If the text in the window reads Requesting Information for stock Index option symbol and does not update or you see Symbol in the title bar of the window you have entered a bad symbol To find the correct symbol 1 Go to the StreetSmart Pro Toolbar and click the Symbol Lookup icon A 2 Enter the symbol or as much company information as you have 3 Click OK How do I enter a Preferred or a Stock Class symbol using StreetSmart Pro When you are entering a symbol into Trading window the text will always display in uppercase For Preferred stocks you use a Shift P when entering in
11. line Exponential moving averages are typically used for both the MACD and Signal calculations because they tend to respond more quickly to changes in price Moving Average Convergence Divergence Histogram MACD Histogram A variation of the MACD that plots the difference between the signal line and MACD line Changes in the spread between these two lines may be spotted faster using the histogram display potentially leading to earlier trading signals Multiplier The premium is multiplied by the multiplier multiplied by the number of contracts to determine the actual cost of an option purchase The multiplier is 100 in the case of standardized options for both equity and index options however stock splits can change the multiplier The multiplier is the number of shares that an equity option will convert to if exercised NASDAQ Formerly known as the National Association of Securities Dealers Automated Quotations system designed to facilitate over the counter stock trading The NASDAQ is now an exchange and is no longer an acronym NASDAQ Composite Index The NASDAQ Composite Index is a market capitalization weighted index of over 5000 stocks Because it is weighted by market capitalization large companies such as Microsoft Intel WorldCom Sun Microsystems Dell Computer and Oracle dominate the index With such large portion of the index dominated by technology stocks the NASDAQ Composite is more a barometer for the technology sector t
12. listed or OTC Bulletin Board securities Limit Order An order to buy or sell a security at a specific price As opposed to a market order limit orders might not be filled quickly or at all if the market moves away from the specified price A limit order guarantees price but not execution Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 357 StreetSmart Pro User Manual Line Chart The line chart is a price chart that simply connects the closing prices for a given market over a specified period of time resulting in a curving line on the chart Liquidity The ability of a stock to be readily bought or sold without causing significant price fluctuations Generally the greater the number of buyers and sellers of a particular stock the more liquid the stock Locking the Market Market condition in which there are identical bid and ask prices for a stock Look back Period The look back period is the number of periods minutes days weeks months used to calculate an indicator For example a 14 day RSI would have a look back period of 14 days Maintenance Call A call for additional funds or acceptable collateral to be immediately deposited into your margin account This type of margin call is generated when the equity in a margin account does not meet an established minimum requirement This can be caused by fluctuations in market prices or your additional use of margin Margin Account T
13. lot equal to or less than the order quantity Reserve size has no time priority in Level II Only the displayed portion of the order will have time priority EXAMPLE You enter a bid with 5 000 as the total quantity but 1 000 as the Max Floor value Your order will display as 1 000 shares but if yours is the only bid when an offer arrives for 10 000 shares at your price your entire 5 000 shares will execute However if 3 other bids for 3 000 shares each were behind you at the same price only your displayed 1 000 would execute along with 9 000 shares from the other three bids Minimum Acceptable Quantity MAQ Instructs the broker to fill a minimum share amount of an order Minimum Quantity Instructions to buy or sell a specified number of shares at a limit price with the condition that the first fill must be for a minimum number of shares Momentum Momentum is an overbought oversold indicator that measures the velocity of price changes for a set period of time Momentum is measured by continually calculating Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 359 StreetSmart Pro User Manual price differences between the most recent price and the price n periods ago then plotting these differences around a centerline If the latest price is greater than the first price a positive value is plotted above the centerline If the latest price is below the first price a negative value is plotted below t
14. no charge to a select group of non professional Schwab Active Trader clients based upon trading frequency If you did not receive Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 375 StreetSmart Pro User Manual an email or phone invitation to use StreetSmart Pro please contact your Schwab Active Trader team for assistance I qualify for StreetSmart Pro but don t have the link to download it The StreetSmart Pro download link is located on the Schwab Signature Services Research website at the StreetSmart Pro Center on Schwab com If you cannot find the link contact your Schwab Active Trader team for help How do I trade with StreetSmart Pro Simply open the Trading window and use the Order Entry Panel to place your order For more information about placing an order in the Trading Window see About the Trading Window You may also link to schwab com for trading Open a web browser to connect to schwab com for trading I have a Macintosh Can I use StreetSmart Pro No Currently there are no plans to create a Macintosh version of StreetSmart Pro However Mac users can access streaming quotes and news with Schwab s StreetSmart com web based platform STREETSMART PRO WINDOWS FAQ I do not see any articles in the News window What s wrong If you cannot see any news in the News window it s possible that there isn t any news for the symbol you are currently viewing since you logged on
15. prices will reverse and continue upward Position Holdings in an account or portfolio Position Trading Position trading means holding open positions for an extended period of time Contrast this with day trading where a trader buys then sells before the market closes that day Preferred Stocks A class of stock that pays dividends at a specified rate and has preference over common stock in the payment of dividends and the liquidation of assets Preferred stockholders may have different or no voting rights Premium The total price of an option s intrinsic value plus time value Often erroneously this word is used to mean the same as time value Price See ask price bid price and last trade Price Earnings Ratio The price earnings ratio P E ratio is figured by dividing the price of a stock by the company s earnings per share Primary Peg Pegs the order price to the bid if buying or the ask if selling OTC securities or the best exchange bid ask for Listed securities The order price will automatically adjust as the bid or ask moves until the order executes or the stock trades beyond your limit price Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 363 StreetSmart Pro User Manual EXAMPLE e XYZ is currently quoting at 20 bid x 20 05 ask e A Primary Peg order to buy XYZ with a limit of 20 05 will be submitted at 20 e If the quote changes to 20 05 bid x 20 10 ask the order pr
16. stop limit order instructs a broker to buy or sell ata specific price or better but only after a given stop price has been reached or passed It is a combination of a stop order and a limit order as such execution is not guaranteed even if the stop price is reached Stop Order A market order that is only activated when a print or quote that is at or through the stop price For equity sell stop orders the order is activated when the bid is at or below the stop price For equity buy stop orders the order is activated when the offer is at or above the stop price For options sell stop orders the order is activated when the offer is at or below the stop price For option buy stop orders the order is activated when the bid is at or above the stop price Once the order is activated you are guaranteed execution but there is no guarantee of the execution price Execution may occur either above at or below your stop price Strike Price or Exercise Price The price at which the owner of an option can purchase call or sell put the underlying security Subscriber Subscriber Only orders are identical to normal orders except that they are not included for display in the ISLD quote on NASDAQ They are visible to anyone with access to the Island book and have the same execution priority as unrestricted orders Invisible and Subscriber Only orders do not comply with the Display Alternative as described in the SEC Order Handling Rules Su
17. the symbol will denote that you are requesting a quote for a Preferred stock For example PCGpA For a Stock Class quote you use a to indicate you are requesting a specific class of stock For example TAP A is for Travelers Class A stock and TAP B is for Travelers Class B stock NOTE Not all Stock Class stocks use the indicator For example VIA is Viacom Class A but VIA B is Viacom Class B For best results use the Symbol Lookup from the StreetSmart Pro Toolbar A How do I set up Watch List Groups To establish a new group highlight the line in the watch list where you would like the group to be Using the right click menu select Insert Group A line will be inserted in the watch list and the cursor will appear allowing you to type in the name for your Group Adding symbols to a group can be done via two methods e Inserting a symbol to a Group one at a time Highlight the Group name and using the right click menu select Add Symbol to Group e Inserting several symbols to a Group at one time Go to Settings gt Symbol List Fill in the Symbol field click on the name of the group you wish to add it to and click Add Symbol to Group NOTE To add symbols into the main Watch List use the Insert Symbol menu choice TOP TEN FAQ How can I see Top Ten information for NASDAQ equities too Clicking on the Top Ten icon in the toolbar will launch information for NYSE stocks Clicking a second time will launch information for
18. the 80 100 range indicate that a security is overbought while readings in the 0 20 range indicate oversold 370 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference StreetSmart Pro Training Educate yourself on the features and benefits of StreetSmart Pro by taking the following tutorials Quick Start Guide Learn about StreetSmart Pro s key features in less than 10 minutes This course offers a general overview of StreetSmart Pro and will help you quickly acclimate to the trading platform Trading Window Learn to submit direct access trades read Level II and Time amp Sales displays and utilize the software settings available in StreetSmart Pro Multi Leg Options Learn the types of advanced option strategies available in StreetSmart Pro and how to trade them Account Detail Learn to actively manage your account by tracking your orders position status balances and transaction history Charts Learn to create charts that meet your needs by adding overlays technical analysis studies and trend lines Watch List Learn to create customized Watch Lists with access to streaming market quotes and news Alerts and Conditional Commands Learn to create and submit Alerts and Conditional Orders to help protect existing positions and to find new trading opportunities Stock Screener Learn to find possible trading opportunities with the Stock Screener a powerful platform based
19. the results that I am expecting What am I doing wrong In addition to knowing what the filter variables mean you must also understand how to use them properly to get the output you desire One way of doing this is to screen for a stock that meets your criteria find the values of the filters you are using and then use that information to refine your query For more information about creating user queries use the Education Weblink rom the StreetSmart Pro toolbar to access the Stock Screener Platform Course Where can I find out what filter variables comprise a built in query Whether the query you are interested in is Built In or one of you created you can view the filter variables by selecting the query and then going to View gt Query Description Can I use an existing query as a starting point for a new user query Yes select the query that you would like to use as your starting point Then go to User Queries gt Edit Query NOTE You must rename your new query to save it WATCH LIST FAQ How do I create a watch list Click on the Watch List icon in the Toolbar If you want to delete a current watch list and create a new one 1 From the Watch List window Click the File gt Clear Watch List 2 This will empty the current list 3 Now you can add symbols one at a time by right clicking in the Watch List window and selecting Add Symbol 4 You can set up the entire list at once by clicking on Settings gt Symbol
20. the securities in your account How is the Cost determined Adding and subtracting the fills received for your positions determines the total cost The cost is calculated by multiplying the number of shares and the execution price for each fill Commissions Fees and other events such as dividend payments and other corporate actions are not included in this calculation As shares contracts are added to a position the new cost is based on an average share contract price Liquidations of shares do not impact the average share price This method of calculation is the same as for a Mutual Fund and does not consider lot accounting which allows for the management of positions based on FIFO or LIFO accounting rules What does the asterisk next to the cost figure mean An asterisk indicates that the cost displayed is probably incorrect When summing the executions for your position if the ending position amount differs from the position received from the position database it will be marked with an asterisk Please be aware that fill events that occurred prior to January 2004 will not be included in the calculation of the cost for your position How is the P amp L calculated The Cost amount is compared to the Market Value and the difference is the profit or loss on your position TRANSACTIONS Can I Control the Volume of Transactions sent to me when I Update Yes The 30 day setting is a default value Simply click in the Days field and cha
21. 6 5667 Reference company with 1 million shares outstanding and a stock price of 10 would have a market capitalization of 10 million Market Indicators A variety of indices and other data that indicates the overall direction and strength of the market Market Maker Market makers are the dealers in the NASDAQ market They provide liquidity to the market by trading for their customers or for their own accounts and are committed to buy and sell shares in the stock in which they make a market Market makers display their buying and selling interest in the Level II quotes Market Order An order to buy or sell a security at the prevailing market price Sometimes referred to as at the market A market order guarantees execution but not price Market Peg Pegs the order price to the ask if buying or to the bid if selling meaning the order price will automatically adjust as the bid or ask moves until the order executes or the stock trades beyond your limit price Orders may be adjusted a penny up or down to avoid locking the market EXAMPLE e XYZ is currently quoted at 20 bid x 20 05 ask e A Market Peg order to buy XYZ with a limit of 20 10 will be submitted at 20 05 e If the quote changes to 20 05 bid x 20 10 ask the order price would change to 20 10 e If the order is not executed it will not update beyond the limit price and will remain posted at 20 10 Max Floor Specifies the reserve size for the order Must be a round
22. CyberTrader Inc member SIPC NASD are independent subsidiaries of The Charles Schwab Corporation StreetSmart Pro is offered at no charge to a select group of non professional Schwab Active Trader clients who meet certain eligibility requirements based on trading frequency This offer may be subject to additional restrictions and may be changed at any time The speed and performance of streaming functionality may vary depending on your modem speed ISP connection and the number of securities you maintain on your Watch Lists You need a Pentium 266 MHz or better processor 128 MB RAM or more and a 56k or better modem DSL or cable modem to receive the best possible experience of streaming quotes and news on StreetSmart Pro StreetSmart Pro provides advanced market information for your desktop and allows you to place orders It also allows you to connect and place trades through schwab com This User Manual explains how to use StreetSmart Pro s trading capabilities and provides instructions on how StreetSmart Pro can be used with schwab com This manual is designed to give you easy to use step by step instructions for using StreetSmart Pro Access to Level II data requires meeting certain eligibility requirements based on trading frequency For additional information please contact your Schwab Active Trader Team The market data used in this manual is for illustrative and educational purposes only and is not intended to reflect actua
23. H If you are looking for information on a specific subject you may perform a search of the help contents by entering the search word or phrase in the upper left corner Search field StreetSmart Pro help uses a natural language search engine to help you find the information you need more quickly GLOSSARY INDEX ETC These features are located in the Reference tab on the right side of the Help window There you ll find e Glossary e IDs includes Market Participant IDs e Comprehensive FAQ s Frequently Asked Questions e Printable User Manuals e User Agreements e Link to Customer Education on Schwab com ABOUT THIS USER MANUAL This Educational Guide and its content including price and volume data screen samples and queries are for informational and educational purposes only Although it may provide general information relating to trading or investment approaches you should not construe anything in the guide as legal tax and investment financial or other advice Nothing contained in the guide constitutes a solicitation recommendation promotion endorsement or offer by Schwab of any particular security transaction or investment strategy Schwab makes no recommendations or endorsements with respect to any of the strategies chart patterns or indicators referenced nor does Schwab recommend the use of technical analysis as a sole means of investment research At Schwab we recommend that investors define their goals ri
24. Information This will take you to the Microsoft website where you can download the latest version 3 Once you have 128 bit encryption try connecting to StreetSmart Pro again If you continue to get the same error message after you have confirmed that your version of Internet Explorer has 128 bit encryption repeat the process and reboot your computer If that still does not work contact your Schwab Active Trader team and ask to be connected to Technical Support Sometimes I see trade restrictions in effect and trade restrictions lifted What is that and why does it hinder my ability to place orders in my account You may see a note in your Messages Window stating the following trade restrictions in effect and then later a Message Window note stating trade restrictions lifted Trade restrictions occur when the balances positions and transactions B P amp T that are sent from Schwab do not reach and post to StreetSmart Pro As such the program cannot verify what the BP amp T for the account currently is so trading gets restricted This message has nothing to do with restrictions or issues at the account level As this does inhibit trading you can always logoff and then logon again This normally will correct the problem and allow for you to be able to do trading If this is not successful contact your Schwab Active Trader team I got my StreetSmart Pro software from a friend How do I get set up StreetSmart Pro is offered at
25. List This allows you to add or remove symbols from the list 5 You can also use the Insert key on your keyboard to open a pop up box and add symbols or the Delete key for removing symbols 6 When you have finished click OK 7 You can save your Watch List by clicking File gt Save Watch List As then selecting a Watch List Name How do I customize my Watch Lists To customize the column headings in your Watch Lists Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 383 StreetSmart Pro User Manual Right click on the column you want to change 2 From the pull down menu select the new value of the by clicking on the name 3 To adjust the number of columns and headings all at once click on Settings gt Columns For a detailed description of each column see Watch Lists How do I add a symbol to my Watch List To add a symbol e Right click in the Watch List window and select Add Symbol e Press the Insert key on your keyboard OR e From the Watch List window click on Settings gt Symbol List How do I look up symbols for my Watch List To perform a symbol lookup e From the Main Menu click Tools gt Symbol Lookup e Or click the Symbol Lookup icon Ain the Toolbar How many symbols can I put in a Watch List Each Watch List can display up to 100 symbols and you can create as many Watch Lists as you like You are only limited to the amount of disk space on your computer How
26. Manual Sector A sector is a group of companies that generate revenue in similar ways and tend to rise and fall at the same time of the economic cycle Sector investors watch for strength or weakness in the various sectors before making investment decisions The relationship between sector strength or weakness and the business cycle is called Sector Rotation Security Type The type of security such as stock bond or mutual fund Sell Indicates you already own a security and wish to transfer ownership in exchange for cash Sell Signal A sell signal is a condition that indicates a good time to sell a stock The exact circumstances of the signal will be determined by the indicator that an analyst is using Note It s unwise to base buy or sell decisions on just one indicator Sell to Close A long option position is closed when it is sold See Option Sell to Open A short position opened when a new option is sold See Option Settlement Date The business day by which you must pay for securities purchased or deliver securities sold Short Interest The number of shares that have been sold short and not yet repurchased Short Sell Selling a stock not owned in the hope that the price will go down The seller must indicate that the sale is a short sale when the order is entered This can only be done in a margin account If available the stock may be borrowed from a brokerage firm for delivery to the buyer and must be bought back at
27. NASDAQ stocks Why is the Top Ten window empty Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 385 StreetSmart Pro User Manual This could be happening for the following reasons The connection to the server could be down You can try to reconnect using the Reconnect To Servers function located in the main StreetSmart Pro toolbar under Help If that is not successful logoff and back on If you are logged in during the Extended Hours Trading sessions the window could be empty How can I reduce the amount of space that the Top Ten windows occupy in the display window The Top Ten windows can be formatted in a variety of different ways using data you select These settings are located in the Settings gt General window e Determine if you need to see information for both the NASDAQ and NYSE markets e Determine if you are really interested in gainers decliners and volume or if a subset of this information is what you find most useful e Determine if you need to see all three data columns e See if formatting horizontally works better in you existing layout HIGHS amp LOWS FAQ Why is the window always empty when I first login or open the window This could be happening for the following reasons e This window populates in a similar manner to the Time amp Sales panel in the Level II montage and does not display any historic data As new highs and lows are reached the window begin to pop
28. STREETSMART PRO REFERENCE Reterence ccccceeeeneeeeeeeeeeeeeeeeeeeaeaeeaeaeeaeaeeasaeeaeaeeauaeeauaeeasaseeuasesegeeusguauseeansggs 347 GOSS e 348 StreetSmart Pro Trailing age dE ER AN dE NEEN ANERE EE dee AER AN ENNEN 371 Navigating Online Help ssiri cece cece cece eee eee eee ee ene eee ee eee eee enna 372 Identifiers eege ENEE SNE SEENEN SEENEN SSES coven NEEN ENN NEE ENN Snes 374 FAQS vce ceva dane lee cates NA TEA er dE dated EENE sla en AEE aie ESA ook 375 Printable User Manuals ssssssssssssssessessesnsonsornorronreorrenrenrennunnnsnnennasnusnannnen 387 Agreements EE 388 Link to Customer Education 390 CSUK and Hong Kong Customers cece e eect eee eee eee eee eens teens eae ees 391 347 StreetSmart Pro User Manual Glossary This glossary contains definitions specifically related to listed options Options carry a high level of risk and are not suitable for all investors Certain requirements must be met to trade options through Schwab Multiple leg options strategies will involve multiple commissions With long options investors may lose 100 of funds invested Spread trading must be done in a margin account Please read the Options Disclosure Document titled Characteristics and Risks of Standardized Options before considering any option transaction Call your local Schwab office or write Charles Schwab amp Co Inc 101 Montgomery Street San Francisco CA 94104 for a current copy Charles Schwab amp Co Inc is a SIPC
29. The following time limits may be applied to Stop Limit or Stop Limit orders Day Only Good Until Canceled Fill or Kill Immediate or Cancel Trailing Stop Trailing Stop is a stop order request set at a price level that is above for short positions or below for long positions the current price that adjusts as the price fluctuates For a long position a trailing stop would be set below the current price and rise as the price advances Should the price decline and reach the trailing stop then a stop order would be triggered and the position closed As long as the price remains above the trailing stop the position is held Trend Trend refers to the direction of prices over time Rising peaks and troughs constitute an up trend while falling peaks and troughs constitute a down trend Trends are generally classified as major longer than a year intermediate one to six months or minor less than a month Trend Line Trend lines are created by joining significant highs and lows on a price chart An up trend line connects a series of higher lows while a down trend line connects a series of lower highs An internal trend line can also be drawn to best approximate the majority of relative highs or relative lows without any special considerations given to extreme price points Triangles Triangle patterns are sideways patterns in which price fluctuates within converging trend lines The three types of triangles are the symmetrical th
30. ad of short a stock and is therefore exempt from the up tick rule Please see Up Tick rule for more information Size Size represents the number of shares immediately available to buy bid or sell ask For example a bid of 54 with a size of 500 would indicate an order to buy 500 shares at 54 By the same token an ask of 55 with a size of 1000 would indicate an order to sell 1000 shares at 55 SmartEx SmartEx is a trade execution technology that combines the best of intelligent order routing IOR with market maker liquidity enhancements SmartEx is designed to deliver trade executions that are as good as if not better than what you would expect to receive using IOR alone Special Conditions Special conditions may be applied to an order such as All or None AON or Do Not Reduce DNR Specialist An individual corporation partnership or group of firms on a listed exchange floor that is responsible for a given exchange traded security The specialist stands ready to buy and sell shares to maintain an orderly market A Market Maker serves a similar purpose for an OTC security Spread The difference between the bid and the ask Generally speaking the more liquid trading volume a stock is the smaller its bid ask spread will be Less liquid stocks those with very light volume usually have larger spreads Standard and Poors 500 Index S amp P 500 The Standard and Poors 500 Index or S amp P 500 lists the 500 lar
31. ask price at the inside ask Can I change the way the ratio is displayed You can change this ratio to represent the number of Market Makers available at the inside bid ask prices Simply 1 Click on the Trading window 2 Choose Settings gt General gt L1 Data tab 3 In the General window uncheck the Compute Ratio From Quantities box 4 Click OK How do I get the symbol I entered in the Trading window to reflect in the Charts and News windows StreetSmart Pro software can link Charts and News to the Trading window To use this feature 1 Click Settings gt Links This will open the links menu 2 Choose which windows you want to be linked to the Trading window you are using 3 Clicking on the name will highlight the selection as a new link to the Trading window 4 To remove a link clicking on the highlighted name will deactivate the link The Order Entry panel has disappeared from my Trading window What happened You can open and close the Order Entry panel of the Trading window by clicking the arrow under Last Trade Price Will clicking an action button automatically submit my order You willl receive an Order Verification to review before submitting your order if you have left the Order Verification setting checked located under Settings gt 378 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference General gt Orders If you uncheck this box which is not recommend
32. ch line represents a crossover may indicate a buy or sell signal One common method of interpreting a moving average is to compare its relationship to the price itself Changes in a market s price trend are not necessarily identified by a reversal in the direction of the moving average line but by the price line crossing through the moving average line It may be considered bearish when price crosses below a moving average and bullish when price crosses above it Multiple moving average crossovers or double crossovers can also be employed through the use of two moving average lines one of a shorter time span and the other of a longer time span It may be considered bearish when the shorter moving average crosses below the longer moving average and bullish when the shorter crosses above the longer This technique of using two moving averages together typically lags the market a bit more than a single moving average Cup and Handle A pattern on a bar chart The pattern can be as short as several weeks and as long as a year The cup is in the shape of a U and the handle has a slight downward drift Cyclical Stocks 352 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference Cyclical stocks are shares of companies with businesses that are highly sensitive to economic performance Cyclical stocks tend to perform well under certain economic conditions and suffer during others Daily Range The dif
33. ctronic Communication Network ECN An Electronic Communication Network ECN is a computerized trading system that facilitates trading between two parties without a market maker or specialist as an intermediary If an ECN cannot match an order it usually either sends the order to another ECN or market maker or posts the order to the order book until a matching order is found ECNs are identified in the software as follows INET NASDAQ EDGA EdgeTrade BTRD Bloomberg BRUT NASDAQ ARCA NYSE Arca ONTD OnTrade Electronic Funds Transfer Transferring funds between accounts and firms electronically 354 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference Elliot Wave Theory Originally published by Ralph Nelson Elliot in 1939 Elliot Wave Theory is a pattern recognition theory that is based on repetitive wave patterns and the Fibonacci number sequence An ideal Elliott wave pattern holds that a five wave advance is followed by a three wave decline to form a complete cycle Ex Dividend Date Date a stock or cash dividend is reflected in the price of the security if you buy a stock on the ex dividend date you are not entitled to the dividend for stock dividends this is the trading day after the distribution is made Excercise Price or Strike Price See Strike Price Expiration The date an option contract becomes void All holders of options must indicate their desire to exercise by this
34. d that overbought is not necessarily the same as being 362 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference bearish It merely infers that the stock may have risen too far too fast and might be due for a pullback Oversold Oversold is a technical condition described as such by various indicators when prices are considered too low and may be ripe for a rally Oversold conditions can be classified by analyzing the chart pattern or with indicators such as the Stochastic Oscillator and Relative Strength Index RSI A security is sometimes considered oversold when the Stochastic dips below 20 and when the Relative Strength Index RSI declines below 30 It is important to keep in mind that oversold is not necessarily the same as being bullish It merely infers that the security may have fallen too far too fast and may be due for a reaction rally Pay Date The date the shares from a split or dividend are paid to the shareholders Percent Retracement The amount that price retreats following a high can be measured using a technique referred to as Percent Retracement This measures the percentage that prices retrace from the high to the low For example if a stock moves from a low of 50 to a high of 100 and then retraces to 75 the move from 100 to 75 25 points retraced 50 of the original move from 50 to 100 Measuring the percent retracement can be helpful when determining the price levels at which
35. e ascending and the descending A symmetrical triangle occurs when prices are making both lower highs and higher lows An ascending triangle occurs when there are higher lows as with a symmetrical triangle but the highs are occurring at the same price level due to resistance The odds favor an upside breakout from an ascending triangle A descending triangle occurs when there are lower highs as with a symmetrical triangle but the lows are occurring at the same price level due to support The odds favor a downside breakout from a descending triangle Prices often breakout rapidly from a triangle and the breakout can be confirmed when accompanied by an increase in volume Up Tick Rule The up tick rule requires that selling short any exchange listed equity may only be done when the last reported sale price is higher than the previous reported sale executed at a different price previous sales at the same price do not count NASDAQ stocks when executed on NASDAQ may only be sold short when the current bid price is higher than a previous bid When a NASDAQ stock trades on an exchange there is no up tick rule applicable unless that exchange implements the up tick rule for NASDAQ stocks There is no up tick rule for OTC Bulletin Board and Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 369 StreetSmart Pro User Manual Pink Sheet stocks When an order is entitled to an exemption from the up tick rule that o
36. ed your orders will be submitted without any chance to review For SmartEx orders if you checked the Spec Cond checkbox a pop up window will open allowing you to designate additional order qualifiers before you verify or submit your order Is there a faster way to submit SmartEx Day Market and Day Limit orders Yes You can submit Day Market and Day Limit orders directly from the Trading window by not checking the Spec Cond checkbox Spec Cond is not an alternative when submitting Direct Access orders Why do I see Direct Access routes for some equities but not others Schwab s Direct Access trading offer applies to Listed NASDAQ and OTC equities only In addition you have the choice to route to any of Schwab s three daily sessions Pre Market SmartEx and After Hours Why do I not see any Level II information Check to make sure that your settings are correct to receive Level II quotes Go to the Trading window and click on Settings gt General If you have been qualified for Level II access you should be able to click on the MM Exchange Best checkbox If that check box is grayed out please contact your Streetsmart Pro representative What are the rules for trading options at Schwab To start trading options at Schwab you ll need to complete an Option Trading Application Based on a review of the application and your requested strategies Schwab will approve your account to trade at one of the following four levels Lev
37. el 0 Allows you to write covered calls and buy protective puts Level 1 Allows you to write covered calls buy calls and puts Level 2 Allows you to write covered calls buy calls and puts and create spreads long straddles and long combinations Level 3 Allows you to buy and sell covered and uncovered calls and puts and create spreads and straddles If you are currently approved for options trading and decide that you would like to apply to upgrade your option trading level please complete a new Option Trading Application Schwab will evaluate your application and send a confirmation of the option trading strategy approved for your account NOTE Schwab Keogh and Custodian Accounts are only eligible for Level 0 option trading and cannot be upgraded to a higher level of option trading Can I trade Cash Secured Equity Puts CSEPs on StreetSmart Pro You can if your account meets certain requirements e If you have a Level 1 2 or 3 option approved margin account or a Level 1 option approved IRA or cash account AND Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 379 StreetSmart Pro User Manual e If you have sufficient cash in your account to cover the position Cash types that can be used to secure the put e Schwab Value Advantage Funds e Cash Deposits e Schwab Bank Deposits e Schwab Money Market Funds Options carry a high level of risk and are not suitable for all investors Certa
38. en a stock goes ex dividend and the market price is reduced by the amount of the dividend You can specify DNR on limit orders to buy stop orders to sell or on stop limit orders to sell Double Tops and Bottoms Generally considered to be reversal patterns double tops or bottoms show as two prominent peaks or troughs on the price chart The first peak or valley is typically formed on relatively high trade volume and the second on relatively low volume The reversal is considered complete when the middle peak in the case of a double bottom or trough in the case of a double peak is broken Dow Jones Industrial Average DJIA Published by Dow Jones amp Co the Dow Jones Industrial Average DJIA is a price weighted average of 30 blue chip stocks Because it is price weighted stocks with the highest prices will have the most influence and those with the lowest the least influence The DJIA is calculated by adding the closing prices of the 30 stocks and then dividing by a number that takes into account splits large dividends substitutions and mergers The component stocks of the DJIA have changed over the years to reflect the composition of the U S economy Dual Listed Stocks Stocks listed on the New York Stock Exchange that are eligible for trading via SuperMontage a routing venue normally only available to NASDAQ stocks in addition to the NYSE and some ECNs Earnings Per Share Date Date of the last earnings announcement Ele
39. ent on the full purchase price by Settlement Date This situation is called freeriding because basically it is unauthorized borrowing to pay for a trade Fundamental Analysis Fundamental analysis is the study of economic industry and company conditions in an effort to determine the value of a company s stock Fundamental analysis typically focuses on key statistics in a company s financial statements to determine if the stock price is correctly valued Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 355 StreetSmart Pro User Manual Gaps Gaps form when opening price movements create a blank spot on the chart Gaps may be especially significant when accompanied by an increase in volume An up gap forms when a security opens above the previous period s high remains above the previous high for the entire period and closes above it Up gaps can form on daily weekly or monthly charts and are generally considered bullish A down gap forms when a security opens below the previous period s low remains below the previous low for the entire period and closes below it Down gaps can form on daily weekly or monthly charts and are generally considered bearish Good Til Canceled GTC Instructs the broker to keep an order open until it is either executed or expires At Schwab GTC orders remain open for 60 calendar days unless filled or you request that it be canceled before that time Halted Securities Occa
40. er of shares available at a specific price for a specific Market Maker ECN or exchange From left to right e The first box indicates the bid prices and associated available shares currently available for the specified security Full share amounts are displayed e The middle box indicates the ask prices and associated available shares currently available for the specified security e The last box Time amp Sales is a running log of the trades executed for the specified security This shows Time and Sales of the trade as it is reported to NASDAQ and not the actual time that the MM traded the stock 90 second reporting rule Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 377 StreetSmart Pro User Manual To learn more about NASDAQ Level II quotes see the Streetsmart Pro Trading Window Platform course available by clicking on the Education Weblink icon by How do I view Options in the Trading window 1 Enter the underlying stock symbol in the Symbol field and press Enter 2 Choose the Options tab in the Trading window 3 You can choose to view only calls or puts for the nearest month You can also select a specific month for any options cycle What does the Ratio represent in the Trading window The left side of the ratio represents the number of shares currently reflecting a bid price at the inside bid The right side of the ratio displays the number of shares currently reflecting an
41. es that connect the highs and the lows of a prevailing trend Charting The set of techniques used in technical analysis in which charts are used to plot price movements volume and other indicators Close The price at which a security closed for trading on a given day Common Stock Common stock is ownership of a corporation An owner of a company s common stock is considered to have an equity position in the corporate structure of that company Confirmation Confirmation is a subsequent signal that validates a position stance Traders and investors sometimes look for more than one signal or require validation before acting For example confirmation of a trend change may entail an advance past the previous reaction high For an indicator such as MACD confirmation of a divergence may be a subsequent moving average crossover Not to be confused with a trade confirmation which verifies that a trade order has been executed Congestion Area At a minimum a series of trading days in which there is no or little progress in price Correction After an advance a decline that does not penetrate the low from which the advance began is known as a correction A correction also referred to as a retracement usually retraces 1 3 to 2 3 of the previous advance Crossed Market When the bid is higher than the lowest current offer or vice versa Crossover A crossover is a place on a graph where two lines intersect Depending on what ea
42. ference between the high and low during one trading day Day Order An order condition that causes your order to be canceled at the end of the current day s trading if the order has not been executed All Market Orders are automatically Day orders Orders are generally considered to be day orders unless otherwise specified Day Trading Day trading is a style of trading where positions are both initiated and closed before the end of the trading day Compare this to position trading where stocks or securities may be held for longer periods Derivative Instrument A financial instrument or security whose value is based in part upon another security For example a stock option is a derivative instrument because its market value is based in part upon the market value of the underlying stock Dilution Effect on earnings per share and book value per share from any increase in shares outstanding Direct Access Schwab s integrated set of trading tools designed to support direct access trading StreetSmart Pro Direct Access provides Level II information into a trading interface that gives you control over the routing targeting and timing of your order This platform is for experienced traders who are comfortable learning to use advanced trading technology to trade NASDAQ securities Direct Access Trading A trading method in which traders have control over the routing and targeting of their orders Direct access enables eligible clients t
43. gest large cap stocks that is stocks from large companies in various industries Stochastic Oscillator Stochastics compare where a security s price closed relative to its price range over a given time period The indicator consists of two lines representing the position of the market on a percentile basis with zero at the bottom of the n day range and 100 at the top of the range The main faster line is called K while the second line called D is simply a moving average of K A stochastic value of 50 indicates that the last closing price is at the midpoint of the trading range for the specified period Readings above 75 may indicate that the security is overbought while readings below 25 could suggest it is oversold It is important to note that it is not unusual for Stochastics to remain in an overbought oversold condition for a long time period as the security s price continues to climb fall Generally a bullish interpretation may be suggested when the kK line crosses above the D line while in oversold territory and a bearish interpretation may be suggested when the kK line crosses below the D line while in overbought territory Stock Dividends A dividend paid in stock rather than cash Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 367 StreetSmart Pro User Manual Stop Limit Order An order that becomes a limit order once the security trades at or through the designated stop price A
44. han the broader market NASDAQ National Market NNM Consists of More than 3 900 companies that are the larger and generally more actively traded NASDAQ securities National Best Bid or Offer NBBO NBBO represents the bid and ask price that will display in Level I Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 361 StreetSmart Pro User Manual Negative Divergence When two or more indicators indexes or averages fail to show confirming trends Net Change The amount and direction of a security s price change since its previous close Odd Lot An amount of stock consisting of less than 100 shares Offer See Ask On Balance Volume OBV Introduced by Joe Granville in 1963 On Balance Volume OBV is a momentum indicator that relates volume to price change On Balance Volume shows if volume is flowing into or out of a security When the security closes higher than the previous close all of the day s volume is considered up volume When the security closes lower than the previous close all of the day s volume is considered down volume Open The price at which a security opened for trading on a given day Option A contract that gives the buyer the right but not the obligation to buy or sell a particular asset the underlying security at a fixed price for a specific period of time This contract also obligates the seller to meet the delivery terms if the buyer exercises the contract rig
45. he centerline The greater the change in prices the greater the change in Momentum If prices are rising and the momentum line is above the centerline and rising an up trend may be accelerating When the Momentum line drops below the centerline a near term downtrend may be in effect One popular time period used for Momentum is the 10 day however any time period can be employed A shorter time period produces a more sensitive line with more pronounced oscillations extremes while a longer period results in a smoother line with less volatile swings Money Flow amp Money Flow Percentage Developed by Marc Chaikin Money Flow is one of several indicators available to measure the flow of money in and out of a particular security The Money Flow indicator is derived from the daily read of the Accumulation Distribution Line The basic premise behind the Accumulation Distribution Line is that the degree of buying or selling pressure can be determined by the location of the close relative to the high and low for the corresponding period closing location value The closing location value multiplied by volume forms the Accumulation Distribution Value for each period Money Flow Percent is calculated by dividing the sum of the daily Accumulation Distribution values over a specified time period by the sum of the Volume over the corresponding period Generally accumulation or buying pressure is present when prices close in the upper half of the da
46. he chart to be set with the different types of charting styles and time frames How can I see all of the information regarding my studies in the Info window 380 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference 1 Go to the Chart window Menu and choose View gt Info Window to have the window displayed on your screen 2 Drag your mouse to the Info window until you get to the bottom edge of the window and your mouse cursor changes to a double headed arrow 3 Drag the bottom edge of the Info window down to enlarge it This will enlarge the window and allow you to see all of the indications of the studies that you are following ACCOUNT DETAIL FAQ BALANCES How do I view the latest marked to market balances in my account Balances will update when you first logon and then every 15 minutes or 30 seconds after a transaction whichever comes first If you have a Margin account you can find the time of your last update by going to the Balances tab and clicking on the Detail button located near your Margin Buying Power How accurate are the Balances displayed on the Balances tab Balances are updated in real time to reflect both security and cash transactions and intra day price movements Consequently the cash and security balances and the derived figures such as buying power and margin equity should all be an accurate snapshot of your account at the time that the data is refreshed You
47. his type of brokerage account allows you to borrow funds using your own marginable securities as collateral The borrowed funds may be used for the purchase of more securities Margin Balance The net open balance in your margin account If negative this is the amount owed to the brokerage firm If positive the balance is available to earn interest Margin Call This term refers to both maintenance calls and Regulation T calls also called Reg T or Fed calls An investor who receives a margin call is required to deposit additional funds or securities in a margin account either because the equity in the account does not meet an established minimum equity requirement maintenance call or because additional securities have been purchased or sold short Margin Interest Margin interest is charged daily based on your margin balance Marginable A security that may be used as collateral in a margin account Most listed securities trading at over 5 per share are marginable as are most fixed income securities OTC stocks and open ended mutual funds 30 days after they have been fully paid for To find out if a specific stock is marginable please contact a Schwab representative Market Capitalization Market Capitalization or market cap is the total market value of a company number of shares outstanding multiplied by the price of the stock For example a 358 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 010
48. ht The owner of call option has the right to purchase the underlying asset at a specific price and this right lasts until a specific date The owner of a put option has the right to sell the underlying asset at a specific price and this right lasts until a specific date Clients may also take specialized positions such as spreads straddles and or combinations depending on the level of trading for which they are approved Out of the Money A call is out of the money when an option s strike price is higher than the market price of the underlying security A put is out of the money when the strike price is below the market price of the underlying security Outed A term used by traders to confirm that an order was canceled by the Market Maker or Exchange Over the Counter OTC Over the Counter refers to stocks not traded on registered exchanges Many OTC stocks are traded through NASDAQ OTCBB Bulletin Board or the Pink Sheets Overbought Overbought is a technical condition described as such by various technical indicators that occurs when prices are considered too high and may be susceptible to a decline Overbought conditions can be classified by analyzing the chart pattern or with indicators such as the Stochastic Oscillator and Relative Strength Index RSI A security is sometimes considered overbought when the Stochastic Oscillator exceeds 80 and when the Relative Strength Index RSI exceeds 70 It is important to keep in min
49. ice would change to 20 05 e If the order is not executed it will not update beyond the limit price and will remain posted at 20 05 Proxy A proxy is a security or index whose correlation with another security or index is so strong that it is used as a substitute for the other Put Option An option contract that gives the holder the right but not the obligation to sell a number of shares of the underlying security at a specified price until the option s expiration date Put buyers hope the price of the underlying security will fall Puts may also be purchased to protect an investment in case the price of the underlying security goes down Put sellers hope the price will stay the same or go up Put Call Ratio Based on CBOE Chicago Board Options Exchange statistics the Put Call Ratio equals the total number of puts divided by the total number of calls All stock and index options traded on the CBOE are included in the calculation Typically there are more calls traded than puts so the ratio is usually below 1 When more puts are traded than calls the ratio will exceed 1 As an indicator the Put Call Ratio may be used to measure market sentiment Quantity The number of shares you want to buy sell or sell short Rate of Change The Rate of Change percent is a momentum oscillator that measures the percent change in price from one period to the next The Rate of Change is plotted as an oscillator that fluctuates above and below a zero line
50. if the strike price of the option equals the market price of the underlying security Bar Chart In a bar chart each time period is represented by a vertical bar that represents the range between the high and low prices A bar chart displays more information than a line chart which only shows the closing price for each period Some variations on the standard bar chart are the following HL only the high and low price for each time period HLC the high low and close and OHLC open high low and close Bear Trap A bear trap occurs when prices break below a significant level and generate a sell signal q v but then reverse course and negate the sell signal thus trapping the bears that acted on the signal with losses Below the Market A limit order to buy or sell a security for a specific price that is lower than the current market price Buy orders may be placed below the bid in an attempt to purchase at lower prices However if the market does not reach these prices the order will go unfilled Below the Money For straddles and collars strike prices of the call and the put are below the current price of the underlying security Beta Beta is a measure of the security s systematic or market risk The level of the beta indicates the degree of correlation between a security and a market benchmark usually the S amp P 500 The market is the benchmark and has a beta of 1 A beta greater than 1 is more volatile than the overal
51. in requirements must be met to trade options through Schwab Please read the Options Disclosure Document titled Characteristics and Risks of Standardized Options before considering any option transaction Call your local Schwab office or write Charles Schwab amp Co Inc 101 Montgomery Street San Francisco CA 94104 for a current copy CHARTS FAQ How many charts can I see at once StreetSmart Pro allows six charts to be viewed at once How do I compare a stock chart against another symbol or Index In the Chart window menu bar 1 Go to Settings gt General 2 The General window provides an Overlay Symbol option which allows one stock or Index symbol to be entered 3 Enter the symbol and click OK 4 The chart will now compare your original stock to the symbol you just entered 5 This symbol will continue to be reflected on all stock charts generated in this Chart window until you manually remove the symbol by going to Settings gt General deleting the symbol in the Overlay Symbol field and clicking OK How do I change the symbol in the Chart window 1 Click on the chart and type a new symbol 2 Then press Enter to display the new chart Or you can link the Chart window to the Trading window by going to Settings gt Links in the Trading window See the Trading window section for more information How do I change the Chart variables Go to the Chart window Menu and choose Settings gt General This will allow t
52. l market while a beta less than 1 indicates that the security s price is more stable than the market in general and over a long time period Bid Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 349 StreetSmart Pro User Manual The bid price is the displayed price at which a market maker or specialist offers to buy a stock Black Scholes Option Pricing Model A model used to forecast the price of an option Blue Chip A common stock of an established company that has a long record of earnings dividends stability and high credit quality Bollinger Bands Developed by John Bollinger Bollinger Bands are indicators that allow for a comparison of volatility and relative price levels over a period time This indicator consists of three bands designed to encompass the majority of a security s price action 1 An upper band 2 A lower band 3 A moving average The time period used for the moving average can vary but John Bollinger recommends 10 days for short term trading 20 days for intermediate trading and 50 days for long term trading The upper and lower bands are plotted as standard deviation levels typically two standard deviations above and below the moving average Since standard deviation is a measure of volatility the bands are self adjusting They typically widen during volatile markets and contract during calmer markets The basic interpretation of Bollinger Bands suggests that
53. l trading behavior or other characteristics of any securities or company This manual was developed for use with StreetSmart Pro and should not be used for other trading software or channels You will receive an announcement about updates to the StreetSmart Pro software and User Manual the first time you Log Off StreetSmart Pro after the enhancements and upgrades become available You may also receive updates through other methods including electronic notification or emails Please remember that the real time market data available through StreetSmart Pro may come from different sources than the real time market data sources for Velocity schwab com or other Schwab websites This may result in slight differences in quotes and other information especially in fast moving markets Your use of each version of StreetSmart Pro is governed by your agreements with Schwab including 388 The End User License Agreement for StreetSmart Pro software that you must agree to as part of the software download process Your account agreements including the Electronic Services Agreement Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference Any disclosures associated with the market data and trade order routing and functionality incorporated in or related to the use of the software including the Direct Access Disclosure and Agreement The following information is not intended to replace your careful review a
54. luding the Black Scholes Option Pricing Model Other variables usually include security price strike price risk free rate of return and days to expiration If all other variables are equal the security with the highest volatility will generally have the highest option prices In the Money For a call option to be in the money an option s strike price must be below the market price of the underlying security For a put option in the money is when the strike price is above the market price of the underlying security Indicator An indicator is a value usually derived from a stock s price or volume that an investor can use to try to anticipate future price movements Indicators are divided 356 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference into two groups trend following or lagging and momentum or leading Lagging indicators tell you what prices are doing now or in the recent past so are useful when stocks are trending A moving average is an example of a lagging indicator Leading indicators are designed to anticipate future price action and many come in the form of oscillators RSI is an example of a momentum indicator Inside Day An Inside Day represents a day in which the total range of price is within the previous day s price range Inside Market The highest bid and lowest ask prices among all competing market makers in a NASDAQ security Invisible INV An order that i
55. mance of streaming market data functionality Certain products and services described in this Online Help guide may not be available to customers of Charles Schwab Hong Kong and customers referred by Charles Schwab UK including but not limited to o Access to schwab com o Velocity Trading software o Schwab Platinum service and Schwab Platinum representatives o Direct Access trading via StreetSmart Pro o E Mail Alerts and Trade Confirmations Your use of each version of StreetSmart Pro is governed by your agreements with Schwab including The End User License Agreement and StreetSmart Pro Disclosure and Agreement that you must agree to as part of the software download process Your account agreements including the Electronic Services Agreement Any disclosures associated with the market data and trade order routing and functionality incorporated in or related to the use of the software Any laws or regulations in force in your country of residence pertaining to the download and use of encrypted software Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 391
56. member Please contact a tax advisor for the tax implications involved in the options strategies referenced Above the Market A limit order to buy or sell a security for a specified price that is higher than the current market price A sell order may be placed above the market in an attempt to sell at higher prices However if the market does not reach these prices the order will go unfilled Above the Money For straddles and collars strike prices of the call and the put are above the current price of the underlying security Advance Decline AD Line The Advance Decline AD line is the cumulative total for the difference between the number of advancing stocks and the number of declining stocks in a given market The AD line for the New York Stock Exchange NYSE is the most widely used measure of market breadth If there are more advances than declines the AD is a positive number if there are more declines the AD number is negative That daily number is added to the cumulative AD line The AD line gives us information on whether the majority of stocks are following the trend of the commonly followed stock indices All Money In reference to Advanced Options all pairings for the specified strike range excluding leaps All or None AON An All or None AON order directs the broker to attempt to fill the entire amount of an order or none of it during the time limit specified AON orders do not require immediate execution
57. nd acceptance of the agreements and disclosures outlined above Before using StreetSmart Pro you should carefully read all disclosures and instructions that Schwab provides for a complete understanding of StreetSmart Pro s capabilities If you have a question about the StreetSmart Pro software that cannot be answered by the Help file or User Manual contact your Schwab Active Trader Broker before taking any action Since StreetSmart Pro depends on third party data feeds lines and systems the accuracy and timeliness of market data cannot be guaranteed If data feeds servers and communication lines fail Schwab is not responsible for these third party components Alert your Schwab Active Trader Broker about any problems you encounter in using StreetSmart Pro so we can help resolve them Schwab will continue to upgrade the StreetSmart Pro software and User Manual periodically It is your responsibility to stay up to date with the most recent versions by downloading upgrades and enhancements when notified by Schwab In using this software you are acknowledging that you understand and accept the risks involved in online trading By making StreetSmart Pro available to you Schwab is not recommending promoting or endorsing any particular investment market data or trading strategies Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 389 StreetSmart Pro User Manual Link to Customer Education
58. nge the number to the number of days to want to see You can set the value anywhere in the range of 1 to 30 days The higher the value the more days of transaction data you will receive and the longer it takes for that information to be transmitted Can I build up transaction history over a period of time in Streetsmart Pro No Unlike transaction data found on other Schwab channels data is not stored on your Streetsmart Pro desktop If you want to retain transaction data spanning periods greater that the last 30 days you must export this data for use with an external application such as MS Excel Alternatively if you need to look further back than the 90 day maximum limit of the StreetSmart Pro software the quickest way is to go to schwab com or contact your Schwab Active Trader Broker STOCK SCREENER FAQ How can I save my personal Queries 382 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference Streetsmart Pro software will automatically save any personal queries that you create To return to a query that you have created go to User Queries and you will see your queries listed in the drop down This query will automatically be saved when you logoff but not to a file As a result File gt Clear the Query File will cause the personal query to be lost if not saved to a file To save a Query to a file see Creating and Saving Queries The queries that I am creating are not producing
59. o route orders for execution to the market centers of their choice Depending on the brokerage firm clients may be allowed to direct orders to a variety of ECNs market makers and exchanges In direct access trading there are no intermediaries who can safeguard against poor trading decisions or serve as buffers between traders and sudden changes in market conditions Discretion Allows you to have a displayed price and a discretionary price You can place the order at the price you d like to receive with a discretion amount for the maximum minimum amount you re willing to pay Available for limit orders only EXAMPLE A limit order to buy with a displayed price of 50 and a discretionary price of 50 25 is presented as Price 50 Discretion 0 25 Divergence Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 353 StreetSmart Pro User Manual Divergence means that different technical indicators or indices are failing to confirm each other This can be viewed as a warning signal that the prevailing trend may be about to reverse Dividend Amount Value of last quarterly cash dividend or the number of shares an investor receives for each share owned in a stock dividend Dividends Reinvestment The application of cash dividends from an equity security to purchase more shares of the security Do Not Reduce DNR Instructs the broker not to reduce the limit price by the amount of the cash dividend wh
60. om a minute to a month The color of the candlestick is determined by the relationship between the open and close If the close is higher than the open a white or green real body is formed If the close is lower than the open a black or red real body is formed If the close and open are the same it will be a cross The thin lines above and below the real bodies represent the high and the low for the period and are referred to as shadows The high for the period is the upper shadow and the low is the lower shadow It is these shadows which look like wicks on a candle that give rise to the term candlestick Capital Gain The difference in value between what you originally paid for an investment and the price at which you sold assuming the investment gained in value Cash Account This type of brokerage account requires that you pay for trades in full by the settlement date Cash Secured Equity Put CSEP A CSEP consists of any number of short uncovered put options written at a strike price lower than the stock s price and where the investor must maintain cash or cash equivalents in his account equal to the total amount of the potential assignment in the event the put expires in the money or is exercised by the owner of the put Channel Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 351 StreetSmart Pro User Manual A channel refers to the area on a price chart between two parallel trend lin
61. other words if price trades significantly through a prior resistance level this level can become a future support level If price trades significantly through a prior support level this level can become future a resistance level Reversal Pattern A reversal pattern implies that the previous trend will be reversed when the pattern is complete For example after an advance a reversal pattern marks a change in trend from up trend to down trend Rights Rights allow existing shareholders of a corporation to subscribe to shares of a new issue of common stock before that stock is offered to the public A right usually has a life of 2 to 4 weeks is transferable and entitles the holder to buy the new common stock below the Public Offering Price Rights are often granted to protect existing shareholders from the effects of dilution Rounding Tops and Bottoms Generally considered to be reversal patterns rounding tops and bottoms are areas on the price chart that indicate smooth curvature of prices rather than distinct peaks or troughs A rounding top displays as a convex shape sometimes called an inverted bowl that can precede a new down trend A rounding bottom displays as a concave shape often called a bowl or saucer that can precede a new up trend There are currently no measuring formulas associated with these patterns Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 365 StreetSmart Pro User
62. perMontage SuperMontage is NASDAQ s fully integrated order display and execution system SuperMontage was designed to help reduce market fragmentation provide best execution expand the number of choices to Market Participants and better handle the growth of the market It is also a voluntary open access system that is intended to increase transparency for investors and market participants by displaying market participants trading interests below a single price level The order routing and execution segment of SuperMontage replaced SuperSOES and SOES orders Support See Resistance Technical Analysis The study of market action It is the representation usually in graphic form of the actual history of trading price changes volume of transactions etc in a certain stock or index and then deducing from that pictured history the present position and possible future trend Tick The tick refers to each individual move from one trade to another in a stock An up tick means the price moved up from the last trade execution while a down tick 368 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference means it moved down If there is no change from the last trade the tick is considered neutral Time and Sales Time and Sales reflect the trades occurring in the market by displaying each trade s price size number of shares and time that the trade was reported Time Conditions
63. prices tend to stay within the upper and lower bands The distinctive characteristic of Bollinger Bands is that the spacing between the bands varies based on the volatility of the prices During periods of extreme price changes or high volatility the bands tend to widen to become more forgiving During periods of stagnant pricing or low volatility the bands tend to narrow to contain prices When prices break through a band this may indicate that the move is strong enough to continue further Boxed Position Where the security is held in the account both as a long and a short position These positions can be of equal or unequal quantities i e full or partial box Bull Trap A bull trap occurs when prices break above a significant level and generate a buy signal but suddenly reverse course and negate the buy signal thus trapping the bulls that acted on the signal with losses Buy Purchase of a security Buy Signal A buy signal is a condition that suggests a time to buy a stock The signal will vary depending on the type of technical indicator used or it may be based on a non technical event such as a change in an analyst recommendations or the release of positive news Note It s unwise to base buy or sell decisions on just one indicator Buy Stop A buy stop is a buy order usually placed above the current price requiring that a security would have to trade at or above a set level before the buy order would be 350 Copyright
64. r positions are updated on a tick by tick basis during market hours It is very possible that the current values in your Balances tab may not match the Positions tab as the Balances tab is static and the Positions tab is dynamic Why are my Balances different on StreetSmart Pro software than on other Schwab electronic channels All Schwab electronic channels are in the process of being converted to using marked to market balances and positions Before this conversion process is complete it is possible that StreetSmart Pro software will be using this real time valuation method while other channels are using methods based on security prices from the close of the previous business day Additionally the StreetSmart Pro quote feed is different than feeds used by other electronic channels such as Velocity therefore you may see slight variances based on both the quotes themselves as well as the timing of the balance update POSITIONS What is meant by open positions Securities that hold in your account are open positions Once you sell a position that you are long or buy back a position that you are short that position is considered closed This page only displays your open positions How are Market Value and Prices determined Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 381 StreetSmart Pro User Manual Market Values and Prices displayed are real time and derived from the real time quotes for
65. r security transaction or investment strategy Schwab makes no recommendations or endorsements with respect to any of the strategies chart patterns or indicators referenced nor does Schwab recommend the use of technical analysis as a sole means of investment research At Schwab we recommend that investors define their goals risk tolerance time horizon and investment objectives in addition to researching possible investment choices through multiple channels Use of technical analysis may result in increased frequency of trading and therefore significantly higher transaction costs than a fundamental approach CyberTrader an affiliate of Charles Schwab amp Co Inc provides technical services for StreetSmart Pro a Schwab product StreetSmart Pro is a registered trademark of Charles Schwab amp Co Inc Schwab StreetSmart Pro is a pending trademark of Charles Schwab amp Co Inc Access to Electronic Services and your account may be limited or unavailable during periods of peak demand market volatility systems upgrades or maintenance or for other reasons Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 387 StreetSmart Pro User Manual Agreements Your Agreements With Schwab amp Other Useful Information CyberTrader an affiliate of Charles Schwab amp Co Inc provides technical services for StreetSmart Pro a Schwab product Charles Schwab amp Co Inc member SIPC and
66. rder can be placed as a sell short exempt order there are limited instances where the rules permit the exemption Please see Short Sell Exempt for more information Volatility Volatility is a measurement of change in price over a given period It is usually expressed as a percentage and computed as the annualized standard deviation of the percentage change in daily price Volume Volume is the number of shares traded in a security over a period of time On a chart volume is usually represented as a histogram vertical bars below the price chart Warrants A type of security usually issued together with a bond or preferred stock that allows the holder to buy a proportionate amount of common stock at a fixed price usually above the market price at the time of issuance for a period of years or to perpetuity Warrants are transferable and trade on the major exchanges They are also known as Subscription Warrants Whipsaw A whipsaw occurs when a buy or sell signal is reversed in a short time Volatile markets and sensitive indicators can cause whipsaws For example a whipsaw would occur if a position trader initiates a long position on a bullish MACD crossover and has to close it the next day because of a bearish moving average crossover Williams R The Williams R is a momentum indicator that measures overbought oversold levels The interpretation of Williams R is very similar to that of the K Stochastic Oscillator Readings in
67. s deemed Invisible or Subscriber only will not display on the ISLD order book These orders will be matched if possible but an invisible order has less priority than other orders If an order with a restriction is entered before an unrestricted order at the same price the unrestricted order will execute first Invisible and Subscriber Only orders do not comply with the Display Alternative as described in the SEC Order Handling Rules They are bad for price discovery Last Split Date The last date on which the shares of a security were increased or decreased by splitting Last Trade The price at which the last trade was executed after market close this is the closing price Last Trade Date and Time The date and time the security was last traded Level I A quote for a security that displays the current best Bid and Ask prices volume close price from the previous trading day open price high and low price for the day and perhaps the ratio of shares or market participants at the inside Bid and Ask Level II Level II is a display of both Level I quotes and bid and ask quotes from all quoting market participants market makers and ECNs at lower and higher prices than the best bid and ask Level III Consists of Level II Service plus the ability to enter quotations direct execute orders and send information this service is restricted to NASD member firms that function as registered Market Makers in either NASDAQ exchange
68. screening and signal generating tool Sectors Tool Learn to locate the top performing Sector Industry or Sub Industry over any one of many time periods to start the Top Down review for investment opportunities Strategy Tester Learn how to use historical market data and technical analysis to help you make future trading decisions Strategy Matrix See how to use the Strategy Matrix to monitor technical strategies for individual securities or indexes Strategy Ticker Learn to use the Strategy Ticker to continuously scan the entire market for securities and indexes that meet pre defined technical analysis parameters Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 371 StreetSmart Pro User Manual Navigating Online Help Answers to your questions about StreetSmart Pro are at your fingertips Here s a brief guide to navigating Online Help before you Get Started NEW FEATURES The most recent changes to the software TRAINING Logon to Schwab com and click the My Home tab and then the My Benefits subtab for information on StreetSmart Pro training CONTENTS TAB If your question relates to a specific window or function of the software 1 Click on the corresponding chapter in the left hand navigation panel 2 Doing so will display another tier of chapters or topics directly below them Click the one that best describes the type of information you re looking for FULL TEXT SEARC
69. sionally trading on a given security may be suspended due to a variety of conditions including news and corporate actions If the security you are attempting to trade has been halted you can place an order but it will not be eligible for execution or in force until the trading halt is lifted If you have an open order for a security that subsequently is halted your order will be eligible for execution after the halt is has been lifted Please be aware that when the security resumes trading it may be at a price significantly above or below the most recent trade price Head and Shoulders The Head and Shoulders pattern is one of the best known of the reversal patterns At a market top three prominent peaks are formed with the middle peak or head slightly higher than the two other peaks shoulders When the trend line neckline connecting the two intervening troughs is broken the pattern is complete A bottom pattern is a mirror image of a top and is called an Inverse Head and Shoulders Immediate or Cancel IOC Requires the broker to immediately fill as much of the order as possible and then cancel any remaining portion It may not be available in all market conditions Unlike All or None AON or Fill or Kill FOK instructions IOC orders may result in a partial execution Immediate or Cancel can be entered with either market or limit orders Implied Volatility Implied volatility is a key variable in most option pricing models inc
70. sk tolerance time horizon and 372 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference investment objectives in addition to researching possible investment choices through multiple channels Use of technical analysis may result in increased frequency of trading and therefore significantly higher transaction costs than a fundamental approach CyberTrader an affiliate of Charles Schwab amp Co Inc provides technical services for StreetSmart Pro a Schwab product StreetSmart Pro is a registered trademark of Charles Schwab amp Co Inc Schwab StreetSmart Pro is a pending trademark of Charles Schwab amp Co Inc Options carry a high level of risk and are not suitable for all investors Certain requirements must be met to trade options through Schwab Please read the Options Disclosure Document titled Characteristics and Risks of Standardized Options before considering any option transaction Call your local Schwab office or write Charles Schwab amp Co Inc 101 Montgomery Street San Francisco CA 94104 for a current copy Access to Electronic Services and your account may be limited or unavailable during periods of peak demand market volatility systems upgrades or maintenance or for other reasons 2006 Charles Schwab amp Co Inc All rights reserved Member SIPC 0704 10579 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 373 StreetSmart Pro
71. t s also important to note that shorter term averages are typically more sensitive to individual price fluctuations while longer term averages are less sensitive 360 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference Moving Averages include Simple Moving Average SMA The simple moving average is the most widely used moving average and is constructed by simply totaling a set of price data and dividing the sum by the number of observations SMAs give equal weight to each price data input Exponential Moving Average EMA The exponential moving average is similar to the SMA only it uses a smoothing factor to give more weight to recent prices while at the same time allowing all price data to influence the average By putting more weight on recent price data the EMA reduces the time lag and reacts more quickly to recent price changes Moving Average Convergence Divergence MACD The Moving Average Convergence Divergence is a trend following momentum indicator that shows the relationship between two moving averages The MACD line is calculated by taking the difference between a longer period and shorter period moving average typically 26 day and 12 day respectively It is the interaction of these two moving averages that gives the indicator its name as over time the two are constantly converging and diverging A signal line is also used which is typically the 9 period moving average of the MACD
72. ulate e Because this data stream does not include historic data if you log in outside of market hours it could remain empty e Go to Settings gt General to make sure that you have selected the data you are interested in viewing Why do I hear about stocks hitting new High Lows but do not see them display Check the filter settings in Settings gt Filters and change if necessary 386 Copyright Charles Schwab amp Co Inc 2006 All rights reserved 0106 5667 Reference Printable User Manuals PRINTABLE USER MANUALS Download a printable version of the Online Help by clicking the link below You will need the latest version of Adobe Acrobat Reader to view this PDF formatted document Printable User Manuals e Full Manual e Getting Started e Toolbar Icons e Trading e Account Detail amp Alerts e Charting e Strategy Testing Tools e Market Data Tools e News amp Messages e Stock Screener e Reference Quick Start Guide ABOUT THE USER MANUAL This Educational Guide and its content including price and volume data screen samples and queries are for informational and educational purposes only Although it may provide general information relating to trading or investment approaches you should not construe anything in the guide as legal tax and investment financial or other advice Nothing contained in the guide constitutes a solicitation recommendation promotion endorsement or offer by Schwab of any particula
73. ve different components of StreetSmart Pro onto different monitors I minimized one of the StreetSmart Pro windows and now I can t see it How do I get it back From the Main Menu select Tools gt Find Active Tool This will show all the active windows Click on the window you are looking for and it will be displayed on top of the window that it was hidden behind I cannot see the Tabs on my windows how do I add them From the menu of Charts Watch Lists Top 10 or High Low Tabs gt Enable This will show two or more tabs in the active windows From the Tabs menu you can also Insert new tabs or Edit existing tabs LEVEL II QUOTES FAQ Why don t I have any streaming data in the Level II panel Market Makers and ECNs are only shown when you are viewing a NASDAQ security These will not be shown when you are viewing a Listed security unless you are using the Direct ECN quotes All StreetSmart Pro users can use the Direct ECN quotes but not all StreetSmart Pro users are eligible for Level II quotes For more information on eligibility for Level II please contact your Schwab Active Trader team To access the Direct ECN quotes go to Settings gt General gt L2 Data tab and select from the available ECNs Direct INET and ARCA quotes are normally available for any NASDAQ or Listed security TRADING WINDOW FAQ What is the Level II showing me in the Trading window The streaming boxes display Level II data representing the numb
74. y s range and distribution or selling pressure is evident when prices close in the lower half of the day s range If prices consistently close in the upper half of their daily high low range on increased volume then the indicator will be positive and display above the zero line this indicates that the market may be strong Conversely if prices consistently close in the lower half of their daily high low range on increased volume the indicator will be negative and display below the zero line this indicates that the market may be weak It should be noted that because the change from close to close is not considered in the calculation a security can close lower and still exhibit signs of accumulation or close higher and still exhibit signs of distribution Moving Averages Moving averages are one of the more versatile and widely used of all technical indicators A moving average shows the average value of a security s price over a specified period of time To get the average to move a new item of price data is added while at the same time the oldest item is removed By using an average of prices moving averages are able to smooth a data series and make it easier to identify any underlying trend Essentially a trend following indicator the moving average works best in markets that are trending as opposed to markets in trading ranges They are used to identify and confirm trends as well as identify support and resistance areas I

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