2.2 Recording Raw Waves/Raw Data Flows
Contents
1. Synway Software Tool Gas Too User Manual Synway Information Engineering Co Ltd WWW Synway net mo amp c IY Synvvay Information Engineering Co Ltd Contents Onla anaya n anaya yuna dan sonas i Copyright OT Le TE ii Chapter OVerVIe Wiusssscusibiuimisias oa 1 Chapter 2 Operation Guide 2 2 1 Recording Signaling Messages applicable to Common Working Mode 2 2 2 Recording Raw Waves Raw Data Flows applicable to Raw Data Acquisition Mode 11 2 3 Recording Bit Streams applicable to Common Working Mode 18 Chapter 3 Troubleshooting 20 Appendix A Example of Signaling Content 23 Appendix B Example of Standard Raw VVave 24 Appendix C Technical sales Support 26 CasTool User Manual Pagei mo amp c IY Synvvay Information Engineering Co Ltd Copyright Declaration All rights reserved no part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical without prior written permission from Synway Information Engineering Co Ltd hereinafter referred to as Synway oynway reserves all rights to modify this document without prior notice2. 13 80 4d 61 72 20 31 32 20 31 32 3a 34 33 20 70 6d 20 0235 10 4 51 DSTch 0 CmdType D Len 1 Data gt 43 0236 10 4 51 DST ch 01 CmdType D Len 1 Data gt 1f 0237 10 4 51 DST ch 01 CmdType U Len 1 Data gt ce 0238 10 4 55 DST ch 01 CmdType D Len 1 Data gt 5c PBX Model Norstar Phone Model M7310 Describe Problem Caller ID not received Describe Operation Call out Cas Tool User Manual Page 23 mo amp c IY Synvvay Information Engineering Co Ltd Appendix B Example of Standard Ravv VVave Refer to Section 2 2 for the recording of raw waves Because such problems as wrong connections and disturbs in the physical environment may probably result in unstandard waves which are not applicable for analysis we provide a basic analysis method of raw waves hereinafter for your reference 1 Download and install the voice analysis software CoolEdit 2 Follow the figures shown below to open the pcm file of the recoded raw wave with CoolEdit Interpret Sample Format As Sample Hate Channels Resolution e Mano B hil f Stereo f 16 bit 7 32 bit float ok EL Hee Raw Data no header Data Formatted Az B bit mu Law Compressed When opening offset input data amp 1 E Create DAT header file on save bit 3 Holl the mouse to enlarge your recorded raw wave figure and observe its details A standard raw wave is as follows in the figure Whether th
3. Calledid Channel Info FbxModel Channel Hum o 4 wire FhoneMadel EnRecord Ini Bit Stream J ancel Raw Wave m Advance et learEventz Event Fausel Event Filter Figure 2 25 Step 6 Then the right area shows the size of the currently recorded data file as shown in Figure 2 26 Normally the sampling rate for B type boards is about 10M S while that for A type boards depends on parameter settings z Cas Tool 3 0 PIE Sorte 112 Channel Counts Ch Start Time 2012 3 21 11 9 33 End Time ChState ITMF BUFFER LCI INFO T34T1 KB Callerld LalledId Channel Info Pbhachlodel ChannelHum 4 wire 1 4 Bit Stream Rav Wave iv Advance Sei Lac UlearEvents Event Pauze vent Filter Figure 2 26 Step 7 Click on the End button to stop acquiring raw data as shown in Figure 2 27 Cas Too User Manual Page 16 2 STT 5siymuayintormation Engineering Co Ltd Board 112 Channel Counts Start Time 2012 3 21 11 5 35 End Time Channel Info FbxModel ChannelHum FhoneModel EnRecord e et e 7 Raw Wave Advance cet Exit UlearEventz Event Pause Event Filter Figure 2 27 Step 8 Then the dialog box of Log Information pops up as shown in Figure 2 28 Fill in the tw
4. Fhonelludel Enhecord Bit Stream Cancel ES Rav Wave a 2 Bl i Event Pause Event Filter j1008 102 8 e Figure 2 10 When you click the button ClearEvents all events that are already shown in the right list window will be cleared out However it won t disturb the display of subsequent events See Figure 2 11 CasTool User Manual Page 7 4 amp c 7 Synvvay Information Engineering Co Ltd fe Cas Tool 3 0 EISE Tam Dis 112 Channel Goss 20 p Start Time 2012 3 21 10 23 43 SE 5 ChState IDLE bl End Time 1 We tine wEventtode Eventilane ETT KEY L T INFU CallerId Calledld Channel Info FhxModel PAWASHNIT Channel Rum D 4 wire Fhonelludel EnRecord jw Bit Stream Raw Wate m hdlvance Set Exit E P eyi Pause Event Filter 1008 1l za 8 e Imi Exclude Figure 2 11 When you click the button Event Pause the event output is stopped and the button name changes to be Event Continue See Figure 2 12 fe Cas Tool 3 0 Testinge n HR tif Counts 7 Stet Time 2012 3321 10 22 38 guai TI time wEventCode EventName d SubReason duitty 00000000 10 56 00001063 DST RIHG LT Ox00000200 0 002 Channel Info PbxMadel PANASUHI ChannelHum n D 4 wire Phonelludel EnRecord jw Bit Stream x Raw Wave i Advance set Exrt Event Pausel D ent
5. OxO0000102 a DST_DISPLAY CLEAR Ox00001008 15 CHG COEUR 0 200000002 DST NHOUE 0 00000000 020000102 15 BISPLAY CLEAR 0 00000000 Ox00001008 15 Msc CHG 0 00000000 Ox00000008 DST 0 00000000 0 20000102 15 DISPLAY CLEAR 0 00000000 658 00001006 127 MSc CHo Ox00000000 00000005 25 Ox0000000e IST 0000000568 00000010 0000102 IT DISPLAY CLEAR 0 00000000 00000011 126 D 3 Ox00000000 Channel Info Pbachodel Channel Hun f E Fhonelludel Enhecord iv Bit Stream Raw Yava m POW TEZE op xit Event Pause Event F lter c 1008 l za 8e Exclude Figure 2 9 If you tick the check box before Exclude the right list window only displays the events incompliant with the filled in conditions See Figure 2 10 es Caz Tool 3 0 112 Channel Counts Start Time 2012 3 21 10 23 43 End Time DxDODD10bg Der RING LT a Ox000011b0 DST INTERCOM LT DR 0 00000 00 0 00001182 DST INTERCOM LI z t n n Ox000011b0 DST INTERCUM LT On Os 00000100 OxO000llaf ST INTERCOM LT Os 00000300 Ox000011b0 ST INTERCOM LT ON 0 00000 100 0 00001152 ST INTERCOM LT Os 00000300 x lih DST INTERCOM LT On 0 00000 100 00000005 28 x n llaf DST INTERCOM LT CERDO Up 00000009 e Ox000010b9 ST RIHG LT DN Chotate ITMF BUFFER Channel Info PbxHodel PANASONIC Set Channel fo EE Start End
6. Set PhuModel PANASONIC mum M a Start Channel Hum E a Lan da H Phonelludel C Kx TTE30 EnRecord 7 Bit Stream 12 ancel ISS Raw Wave Ir Advance Zei Cea Reena Event Panee Event Filter Figure 2 22 Step 3 Click on the button Set as shown in Figure 2 23 Cas Too User Manual Page 14 Synway Information Engineering Co Ltd Board 112 Chennel Counts Ch Start Time End Time Lh5tate time vEventtode EventName duSubReason Channel Info Pbachlodel Channel Rum Phonelludel aen EnRecord pi Bit Stream Raw Yava Iv Advance Set Event Pancel Event Filter Exclude Figure 2 23 Step 4 Now the Start button is activated as shown in Figure 2 24 de Cas Tool 3 0 D llt Board 112 Channel Counts Ch Start Time End Time Je ChState 00 Ho tine wEventtode EventName d rSubReason DEEY 120 INFO CallerId Calledld Channel Info FbxModel PANASONIC Channel Rum o 4 wire PhoneModel 1777770 Enkecor d P Bit Stream Raw Wave m Advance Set Event Pause Event Filter Exclude Figure 2 24 Step 5 Click on the Start button as shown in Figure 2 25 Cas Too User Manual Page 15 KH qynweay Synway Information Engineering Co Ltd fe Cas Tool 3 0 Seles 112 Channel Counts h Start Time End Time SS ChS tate 1 2 DTE BUFFER EE L T IHF CallerId
7. detailed information about AnalogCtrl read SynCT Programmer s Manual 2 f you meet problems in using DST A type boards please replace them with B type boards and diagnose the system according to the above flow diagram CasTool User Manual Page 20 mo amp qyYnweay Synway Information Engineering Co Ltd Parallel connector ExtO DST 24B Board DirO Figure 3 2 Connect the recorded phone line to Channel 0 of the DST 24B digital station tap board in parallel according to Figure 3 2 Then do the following test step by step 1 Pick up ExtO Dial 123456789 0 in turn Push functional keys from the top down and from left to right Then hang up 10 2 Start a call from ExtO to Ext1 Directly hang up ExtO once Ext1 begins to ring 3 Pick up Ext1 Start a call from ExtO to Ext1 Hang up 10 once it receives busy tones 4 Starta call from 10 to Ext1 Pick up Ext1 and answer the call once it rings Hang up 10 first Then hang up Ext1 5 Start a call from ExtO to Ext1 Pick up Ext1 and answer the call once it rings Hang up Ext1 first Then hang up 10 6 Start a call from 10 to DirO Directly hang up ExtO once DirO begins to ring 7 Pick up DirO Start a call from ExtO to DirO Hang up Ev once it receives busy tones 8 Start a call from 10 to DirO Pick up DirO and answer the call once it rings Hang up 10 first Then hang up Dir0 9 Start a call from ExtO to DirO Pick up DirO
8. 00001005 Ox000010b9 Ox000010b9 Ox000010b9 Ox000010b9 Ox000010b9 Ox000010b9 0 00001005 Ox000010b9 Ox000010b9 Ox000010b9 Ox000010b9 Ox000010b9 Ox000010b9 0 00001005 Ox000010b9 Ox000010b9 Start Time z lz 3 2l1 10 23 42 End Time IST RING LT N IST RING LT N IST RING LT N IST RING LT N IST MSG CHG IST RING LT N IST RING LT N IST RING LT ON IST RING LT N IST RING LT ON IST RING LT N IST Msc CHG IST RING LT N IST RING LT ON IST RING LT N IST RING LT ON IST RING LT N IST RING LT ON IST MSG CHG IST RING LT N IST RING LT N 0 00000200 0 00000 200 0 00000 00 0 00000 200 0 00000000 0 00000 200 0 00000 00 0 00000 200 0 00000 00 0 00000 200 0 200000 00 0 00000000 0 00000 200 0 00000 200 0 00000 00 0 00000 200 0 200000 00 0 00000200 0 200000000 0 00000 200 0 00000 00 ClearEvents Event Pansel Event Filter Exclude Note A log file will be generated once the buttons Start and End are pressed So during the CasTool User Manual Page 10 mo amp c IY Synvvay Information Engineering Co Ltd testing process you need repeat this operation for each call And each operation vvill be recorded to an independent log file for our analysis After you finish the signaling recording please provide the follovving materials to our technical support people 1 The version of the Synvvay driver you can check through Property of M
9. Please contact Synway for the latest version of this document before placing an order oynway has made every effort to ensure the accuracy of this document but does not guarantee the absence of errors Moreover Synway assumes no responsibility in obtaining permission and authorization of any third party patent copyright or product involved in relation to the use of this document CasTool User Manual Page ii mo amp c IY Synvvay Information Engineering Co Ltd Chapter 1 Overvievv Cas Tool exe is a special tool we provide to help solve problems involving the digital station tap board primarily used in 1 Logging signaling messages for the digital phone monitoring channel states and recording on channel voices applicable to Common Working Mode 2 Recording raw waves or raw data flows applicable to Raw Data Acquisition Mode 3 Recording bit streams applicable to Common Working Mode At present the models of digital station tap boards are as follows 1 A type SHR 16DA CT PCI SHR 24DA CT PCI 2 B type DST 24B PCI DST 24B PCI DST 24B PCI 2 0 DST 24B PCI 2 0 DST 24B PCle 2 0 DST 24B PCle 2 0 The two working modes mentioned above are described as follows 1 Common Working Mode t is selected in case that the check box before Rec Raw Mode is not ticked when using ShCtiConfig exe to configure such information as PBX model etc In this mode you can perform the recording of signaling messages applica
10. and answer the call once it rings Hang up DirO first Then hang up 10 10 Start a call from Ext1 to ExtO Directly hang up Ext1 once 10 begins to ring 11 Start a call from Ext1 to ExtO Pick up ExtO and answer the call once it rings Hang up Ext1 first Then hang up 10 12 Start a call from Ext1 to ExtO Pick up Ext0 and answer the call once it rings Hang up 10 first Then hang up Ext1 13 Start a call from Dir0 to ExtO Directly hang up Dt once 10 begins to ring 14 Start a call from Dir0 to Ext0 Pick up ExtO and answer the call once it rings Hang up Dir0 first Then hang up 10 15 Start a call from DirO to ExtO Pick up ExtO and answer the call once it rings Hang up 10 first Then hang up Dir0 CasTool User Manual Page 21 Synway Information Engineering Co Ltd Notes To improve the analysis accuracy of the LCD information events and the indicator events we strongly suggest that you record a clear video of ExtO or take some photos reflecting the change in the indicators and LCD of ExtO while performing Step2 Stepb Step6 Step9 Step11 and Step14 above Send these videos or photos to our technicians together with the raw waves and the bit stream files CasTool User Manual Page 22 mo amp c II Synvvay Information Engineering Co Ltd Appendix A Example of Signaling Content The format of the output log files 0234 10 4 48 DST cht 0 CmdType D Len 19 Data gt
11. 0006 0000000 00000008 00000009 00000010 0 00001069 0 0000109 Ox000010b69 Ox000010b9 0 0000109 Ox000010b69 Ox000010b9 Ox000010b9 Ox000010b69 Ox000010b9 Qx000010b9 IST RING LT OW IST RING LT OW IST RING LT OW IST RING LT N IST RING LT OW IST RING LT OW IST RING LT OW IST RING LT OW IST RING LT OW IST RING LT OW IST RING LT OW Os 00000200 Os 00000200 Os 00000200 0 00000 00 0 00000 00 0 00000 00 0 00000 200 0 200000 00 0 00000 00 0 00000 200 0 00000 00 Channel Info Pbxhlodel ChannelHum n r 4 FhoneModel Enhecord v Bit Stream Cancel EHLI ClearBvents Event Pause Event Filter Raw Wate L Figure 2 14 If the button Cancel is clicked all the files generated in this operation including both signaling logs and voice files will be deleted Step 11 When you click the button End the dialog box of Log nformation pops up as shown in Figure 2 15 Cas Too User Manual Page 9 Synway Information Engineering Co Ltd 1 3 5 112 Channel D Counts 5 tayt Time 2012 3 21 10 23 43 Endo Tine 2017 3 71 10 44 78 ChState DTMF BUFFER Log Information Ex hHame dwSubheason Iri mg RING LT ON 0 00000200 CallerId Describe Probl F 0 00000200 ELCTILDe roa em F 0 00000200 0 00000200 0 00000000 000000200 0 00000200 0 00000200 0 00000200 i KEE s 000000200 DTeseribe Operation R LI 0 00000200 C De
12. Filter 1008 HESR V Exclude Figure 2 12 If you want the list window to go on displaying the events click the button Event Continue See Figure 2 13 Cas Tool User Manual Page 8 mo amp qyYnWwey Synway Information Engineering Co Ltd r Cas Tool 3 0 Sele moe se 551 jJ Ch Sport Time 2eD12 3 21 10 23 43 Fad Time ChStata 57 He ufventfode dvSubKeason DEEY LCD INF CallerId Calledld 00000000 256 Ox000010b9 Ox000010b9 0 00001069 0 200001059 Ox000010b9 z t l b S37 Ox000010b9 00000007 38 Ox000010b9 IST RING LT ON IST RING LT OW IST RING LT OW IST RING LT OW IST RING LT OW IST RING LT OW IST RING LT OW IST RING LT OW 0 00000 200 0 00000 200 Ox00000200 Ox 00000200 0 00000 200 0 00000 200 0 00000 200 Ox00000200 Channel Info FbzModel Channel fun P i Fhonelhludel 4 Bit Stream Raw Wave mi Exit ClearEvent aig eni Contin P ent Filter 1006 102a 8 e Iw Exclude Figure 2 13 Step 10 When you finish all testings on the digital phone click on End to stop recording signaling messages as shown in Figure 2 14 r Cas Tool 3 0 Sele Bed HZ Chamel Counts z Ch Start Time 2012 3 21 10 23 43 End Time Ch5tatae xa He fventfode Leet duSubeason DERT L T IHF Callerld CalledId 00000000 00000001 00000002 0000000 3 00000004 00000005 0000
13. Iw 7 Bit Stream an Rav Wave n Advance Set ClearEvents Event Pause Event Filter Exclude Figure 2 3 As long as EnRecord is ticked the program will automatically record A Law formatted WAV files under the directory of the log file Step 4 When you finish setting the parameters under Channel Info click on Set as shown in Figure 2 4 fe Cas Tool 3 0 EE 112 Channel Counts En Start Time End Time Chotate IDLE UTNE MEREEN 13 time vEvenifode EventName dwSubReason det L T INFO CallerTd CalledId Channel Info FbxModel PANASONIC ChannelWum fO m ES FhoneMlodel 4 630 EnBeecord Ive Bit Stream Raw Wave B Advance Set ClearEvents Event Pause Event Filter Exclude s y Figure 2 4 Step 5 Then the dialog box of Success to set channel will pop up as shown in Figure 2 5 Cas Tool User Manual Page 4 2 YNNAY Synway Information Engineering Co Ltd runt m 112 Channel h start Time End Time mE ChState IDLE Kn Ho wEventtode EventName 1 duSubReason det CallerId CalledId Channel Infa PhxModel PANASONIC Channel Rum Bo Fhonelledel 630 illi EnRecord V Bit Stream 5 Raw Ware D kdvance Set Exit ClearEventsz Event Pause Event Filter Exclude Figure 2 5 After the ch
14. am The data file is named in the form of hour minute second e g 16 23 18 bit After you finish the signaling recording of the bit stream please provide the following materials to our technical support people After the recording of bit streams is stopped a folder named CasFile will be generated under the same directory of the program to store the recorded bit streams All the files generated therein are named in the form of hour minute second e g 16 23 18 bit After you finish recording bit streams please provide the following materials to our technical support people 3 The version of the Synway driver you can check through Property of My Computer Device Manager gt Property of board and the board model 4 The generated files under the folder CasFile bit Cas Too User Manual Page 19 mo amp c IY Synvvay Information Engineering Co Ltd Chapter 3 Troubleshooting If you have questions in using DST boards please replace them with DST B type boards to diagnose the system following the flow shown below Entry Question NO Unsupported Follow the driver default options to record original Compress recorded vvaveforms for silence and s and send them dial tones and control the II to our technical NO support department further analysis recording period within 10s Note Silence and dial tones are allowed to rec
15. annel is set successfully a folder named CasFile will be generated under the same directory of the program to store the recorded signaling logs and voice files And the signaling logs and voice files are named in the form of hour minute second e g 15 24 35 log 15 24 35 wav As to the format of the signaling content please refer to Appendix A Step 6 Click on OK back to the main window Now the button Start is activated as shown in Figure 2 6 r Cas Tool 3 0 KBN Board 112 Channel Counts Start Time End Time wEventCode EventName duSubReason det r Ehannel Info PhxMadal IP ANASI Channel n D 4 wire PhoneModel 17777 Enhecord Bit Stream bun 22 Raw Wave Advance Bet Exit ClearEvents Event Pause Event Filter Exclude Figure 2 6 Step 7 At this time you can click on the button of Start to record signaling messages as shown in Figure 2 7 Cas Tool User Manual Page 5 4 amp c IM Synvvay Information Engineering Co Ltd fe Cas Tool 3 0 H2 Channel D Counts Ee Start Tine me Chotate IDLE MURUS l End Time mir SUFFER z EE a nz IKEY LCD INFO CallerId CalledId Chamel Info PbxMaodel FANI STEE Channel Hum n Pa FhoneModel lt gt EnRecord Iv Bit Stream m Raw Ware N idvyance Set Exit ClearEvents Event Pause Event Filter Exclude Figure 2 7 S
16. ble to both A type and B type boards or bit streams applicable only to B type boards The bit stream is the effective raw data composed of voice data and signaling messages generated by parsing the original waveforms 2 Raw Data Acquisition Mode t is selected in case that the check box before Rec Raw Mode is ticked when using ShCtiConfig exe to perform configuration Note SHR 16DA CT PCI and SHR 24DA CT PCI digital station tap boards if working in Raw Data Acquisition Mode support the acquisition of raw data flows that is collecting digital signals 0 or 1 at a specified rate Some operations on parameter configuration may be required to enable this feature Please contact us see Appendix B for help when necessary DST 24B PCI DST 24B PCl DST 24B PCle and DST 24B PCle digital station tap boards if working in Raw Data Acquisition Mode support the acquisition of raw waves that is performing the A D conversion sampling to on line raw waves at the rate of 10M S This software cannot run without ShConfig ini and Shlndex ini so you must configure ShConfig ini properly for the digital station tap board according to the description in the document DSTBoard Config Manual pdf which can be downloaded from the link below htto www synway net DownLoad DST help document rar Cas Too User Manual Page 1 mo amp c IY Synvvay Information Engineering Co Ltd Chapter 2 Operation Guide 2 1 Recording Signaling Messages appl
17. d Time dvSubReason dwitty Channel Info memi eura t FbxModel C PAHASUNIC EhannelHum 4 wire __ Stet Phonalludel gt EnRecord Bit Stream E Set Raw Wave m vance xe ElearEvent Event Pause Event Filter m Exclude Figure 2 2 The PBX model the number of the monitored channel and the phone model are the essential information that you must input that is these three fields can t be left empty They will be written into the generated log file For the use of 4 wire digital phones tick the check box 4 wire or what you record may only include either uplink or downlink signals In such situation please make sure to tick this check box and then perform the recording again Don t forget that the correct line connection is the prerequisite for such operation See relative hardware manuals to find the connection rules for different kinds of 4 wire digital phones Step 3 lf you need recording tick the check box after EnRecord as shown in Figure 2 3 Cas Too User Manual Page 3 KH qyYnWely Synway Information Engineering Co Ltd de Cas Tool 3 0 BEHA Bord 112 Channel Counts 7 Ch Start Time me ChState IDLE SE End Time TINE B EFER Mo time wEventCode EventName dwSubReason dilir DERT LCD INFO CallerId CalledId Channel Info f Set PhuModel PANASONIC Se Channel Num mg e Start FhoneModel EX TTE30 C EnRecord
18. e channel is in a talking state or not a standard raw wave recorded must consist of periodic frames Each frame period is 125ms or 250ms 250ms in the figure below and contains an uplink signal and a downlink signal If the wave you record looks quite different from the standard raw wave please examine your connections and the physical environment CasTool User Manual Page 24 2 ynway Synway Information Engineering Co Ltd gU pcm Lool Edit Fro Eila Edit Yiew Effects Generate Analyze Favopites Options Window Help E 11 1411 BERRERSRCES PERBERA SPP EIE PER PED Files Effect lFavonier ah bez Show File Types Got By E Been Recent Ac izi ze El m Fida il Full Fat T A Bron pam a nanasan Fa ma m 4518714 24 19 500 ELEC nu 6148 4513553 10240 28 Mono 206 MB Sad GE hee CasTool User Manual Page 25 Synway Synway Information Engineering Co Ltd Appendix C Technical sales Support Thank you for choosing Synway Please contact us should you have any inquiry regarding our products We shall do our best to help you Headquarters Synway Information Engineering Co Ltd http www synway net 9F Synway D amp R Center No 3756 Nanhuan Road Binjiang District Hangzhou P R China 310053 Tel 86 571 88860561 Fax 86 571 88850923 Technical Support Tel 86 571 88864579 Mobile 86 1890581 7070 Email techsupport sanhuid com Email techsupport syn
19. g switch to the file ShConfig ini For detailed information contact our technicians de Caz Tool 3 0 40909 Channel Counts Ch Start Tina End Time LhState Ho time wEventCode EventName dwSubReason d IKEY LCD INFO CallerId CalledId Channel Info Pbhachlodel Channel 4 PhoneMadel m 4 Bit Stream eave Event Pause Event Filter Figure 2 20 For A type Boards While recording raw data flows on a DST A type board you may need to set some parameters Click on Advance Get to go into the dialog Advance Setting as shown in Figure 2 21 Cas Too User Manual Page 13 mo amp qyYnweay Synway Information Engineering Co Ltd Advance Setting Static DAC Ctrl Voltage 2 osm ethechastirlil xa freq Div Radia EC HE SsmsethechawCtrl 2 Figure 2 21 Note The values of these two parameters shown above should be determined by actual situations For detailed information contact our technicians Step 2 Fill in the PBX and phone models and the specified channel number respectively for the items PbxModef PhoneModef and ChannelNum as shown in Figure 2 22 Such information will be saved to the end of the recorded data file de Caz Tool 3 0 eua 1 Seng HI chemet Counts Start Time End Time Ho time swEventCode EventHame dwSubReason d Ytr Channel Info ANASONIC
20. icable to Common Working Mode Step 1 Start CasTool exe and the main interface shows as Figure 2 1 fe Cas Tool 3 0 112 Channel Counts 7 Start Time End Time wEventCode EventHame dwSubReason dwXtr Channel Info PhxModel Channel Hum m 4 wire FhoneModel 4 b Bit Stream Raw Wavre D an Figure 2 1 As seen in Figure 2 1 there are two columns Testlnfo and Chlnfo on the top of the left list window The Testlnfo will cover such information as Ch ChState DTMF BUFFER DKEY LCD INFO Callerld and Calledld while the Chlnfo will show the monitored situation in real time The right list window will display the D channel event code and other parameters in turn The item Event Filter at the bottom is used to set conditions for which events you exactly want to display For example if you only want events with the event code of 1008 and 104a to be displayed fill in 1008 104a if you want all events but those with the event code of 1008 and 104a to be displayed fill in 1008 104a and tick the check box Exclude Note that up to 10 event filter conditions can be set at a time and the filled in event codes should be separated by blank space Step 2 Fill in some parameters under Channel nfo as shown in Figure 2 2 CasTool User Manual Page 2 mo amp c IIMaY Synvvay Information Engineering Co Ltd Board 112 Channel Counts Start Time En
21. nical support people 1 The version of the Synway driver you can check through Property of My Computer Device Manager gt Property of board and the board model 2 The generated files under the folder CasFile pcm 2 3 Recording Bit Streams applicable to Common Working Mode Note This feature is only supported by DST B type boards Before you start recording bit streams you must use the driver configuration program to delete unrelated boards making sure that only those with bit streams to be recorded are remained and connect lines only to Channel 0 on those boards The recording of bit streams should be performed in Common Working Mode After running CasTool exe tick the check box Bit Stream first as shown in Figure 2 30 and then follow Step 2 and subsequent steps in Section 2 2 as the operations are the same Cas Too User Manual Page 18 H qyYnwey Synway Information Engineering Co Ltd Board 112 Channel Counts Start Time End Time 13 time vEventfode EventName dwSubReason Ar Channel Info FbxModel PANASONIC ChannelHum T iw FhoneModel KX T7630 A gt EnRecord Bit Stream v Lance ud Ware Jl h vance o fi par keene iene FP ane Event Piltaur II I Figure 2 30 A file will be generated after finish recording bit stream This file is stored under the folder CasFile The folder CasFile has a same directory of the progr
22. o items Describe Problem and Describe Operation and click on OK upon completion All the information you write will be saved to the end of the data file for our developer s analysis n Cas Tool 3 0 112 Channel Counts Timne 2012 3 21 11 5 33 pa time 0012 23 21 11 5 51 1587167 ER Log Information Describe Froblem Channel Info Fbrlladael Channel Rum Fhonelludel Enhecord nem mde m 1 ZH TE si Rav Wave q Exit ClearEvents Event PausejEvent Eilter Figure 2 28 Step 9 Click on the Exit button to exit CasTool exe as shown in Figure 2 29 CasTool User Manual Page 17 d amp c II Synvvay Information Engineering Co Ltd Board 112 Channel Counts Start Time 2012 3 21 11 5 33 pnd Time 2012 3 71 11 5 51 167167 KB Channel Info FbzModel Channel Rum PhoneModel Enhecord Bit Stream Raw Wave Clears d ent Paus Event Filter Excel Figure 2 29 After the recording of raw waves or raw data flows is stopped a folder named CasFile will be generated under the same directory of the program to store the recorded waves or data flows All the files generated therein are named in the form of hour minute second e g 16 23 18 pcm After you finish recording raw waves for B type boards or raw data flows for A type boards please provide the following materials to our tech
23. ord into a same file Seta reasonable value for the analog switch and record 15 occasionally Voices sound nor in e YES original waveforms NO Note See Figure The deviation of 3 2 for details bu clearness in a callis Configure the analog switch gt relatively large option by your PBX model l and record original Signa Set the A n Law vvaveforms for silence and nofmal Judged by Softvvare and Hardvvare conversion svvitch dial tones Control the recording period vvithin 10s Note Silence and dial r tones are allowed to record into a same file Record bitstreams that represent the NO signaling aberration in operation Modify the driver l Compress recorded i Compress recorded files and send fles and send them NO them to our technical support 4 department for further analysis to our technical support department for further analysis epeated tryouts the clien Dertormes Hardware engineers modify the RBF YES file and contact clients to give it a trial Hardware Yngineers modify the RBF file and contact m clients to give it a trial Figure 3 1 Troubleshooting Flovv for DST Boards Notes 1 You need to add the configuration item AnalogCtrl before recording original waveforms See
24. ou choose Alcatel 4200 4400 if your PBX model is not yet supported See Figure 2 18 below Cas Too User Manual Page 11 mo amp qo yYnwey Synway Information Engineering Co Ltd kT ud hl ERA at Applied Type ModuleId Installed Type 0000000 Version 4 SET PEA AND PH HE Set Fbx Set Phone Type Bin Voice Format Figure 2 17 For A type Boards SetEodulelype Applied Type Noduleld Installed Version Tu 1 AC TT arm mm ko oe 4 SET PRX AND PHONE Set Phx PANASONIC 1 ni set Phone Type Bin Voice Format b W Rec Raw Mode Figure 2 18 For B type Boards Step 1 Start CasTool exe and tick the check box after Ravv Wave for B type boards or Raw Bits for A type boards Note What displays on the interface for B type boards is Ravv CasTool User Manual Page 12 2 qyYnwey Synway Information Engineering Co Ltd Wave as shown in Figure 2 19 while that for A type boards is Raw Bits as shown in Figure 2 20 fe Cas Tool 3 0 DEAR 5 HZ Channel Counts Ch Start Time Tee End Time ChState 535 duSubRieaseon LOD 1 CallerId LCalledId Channel Info FbzModel ChannelHum i 1 D 4 Fhonelludel SS Enhecord Bit Stream e Event Filter Figure 2 19 For B type Boards Note Before running Cas Tool to record raw waves on a DST B type board you may need to add configuration items about analo
25. scribe the details about the issue lorc cTecribe the detailed operating process here 0 00000000 i Ox00000200 RING LT 0 00000200 Chamel Info RING LI 0 00000200 0 00000200 Pbxllodel z n z T 0 00000200 Ekannollun So 0 00000000 0 00000200 FhoneMadel 0 00000200 EnRecord j Cancel Raw Wave h vance 2 Exi ClearEvents Event Pause Event Filter Exclude Figure 2 15 Write down all abnormal phenomena that you ever met into Describe Problem and Describe Operation such as channel state transition is inaccurate fail to detect the calling party number etc In the Describe Operation please describe the relevant testings on the monitored digital phone that you did in Step 8 as clear as possible Then click on OK upon completion Step 12 Go back to the main interface and click on Exit to exit the program See Figure 2 16 below Cas Tool 3 0 BE dum H2 Channel Counts 122 2012 3 21 10 44 28 Ch tate ITMF BUFFER DKEY L T INFO Lallerld Calledld Channel Info FhxMadsel Channel Rum FhoneModel Enhecord Raw Wate 00000011 00000012 00000015 00000014 00000015 00000018 0000001 7 00000015 00000019 00000020 00000021 00000022 00000023 00000024 00000025 00000026 0000002 00000025 00000029 000000 30 00000031 4 Figure 2 16 OxOOO010b9 Ox000010b9 Ox000010b9 Ox000010b9 0
26. tep 8 Click on Start and enter the interface as shown in Figure 2 8 de Tool 3 0 TestInfo n Bei 112 Channel D Counts E D Start Ti 2012 3 21 10 23 43 J am ChState IDLE kin End Time TEL HESS x oe a mmun asunum ef DKEY LCD INFO CallerId CalledId Channel Info PbxModel PAHASUHIL Channel Run o r 4 FhoneModel b T Enhecord v Bit Stream Raw Wave m Xdvance Ge Exit ClearEvent z Event Pause Event Filter Exclude Figure 2 8 Upon the start of recording signaling messages do the following operations perform relevant testing on the digital phone which is parallelly connected to the monitored channel i e the channel with the number set in the previous step record the testing time content and the information displayed in the column Chlnfo Step 9 This step is optional By setting conditions in the item Event Filter the right list window displays only those events that comply with the conditions For example if you input 1008 1001 to CasTool User Manual Page 6 2 qyYnwey Synway Information Engineering Co Ltd the item Event Filter then the right list window i e the D channel events list will output those events with the event code of 1008 or 1001 See Figure 2 9 de Cas Tool 3 0 E SE 112 Channel Counts Ch Start Time 2012 3 21 10 23 13 End Time DChS5tate DTMF BUFFER 0 00000008 TST _OFFHOOK
27. way net MSN synway support hotmail com Sales Department Tel 86 571 88860561 Tel 86 571 88864579 Fax 86 571 88850923 Email sales synway net Cas Tool User Manual Page 26
28. y Computer Device Manager gt Property of board and the board model 2 The generated files under the folder CasFile including signaling logs and voice files 3 file ShConfig ini loaded for the run of CasTool exe 2 2 Recording Raw Waves Raw Data Flows applicable to Raw Data Acquisition Mode The preparation for recording raw waves or raw data flows Before you start recording raw waves or raw data flows you must use the driver configuration program to delete unrelated boards making sure that only those with raw waves or raw data flows to be recorded are remained and connect lines only to a specified channel on those boards Note that for 4 wire digital phones you need perform two recordings of the raw waves for a same operation Connect the uplink to the specified channel and do the first recording Then disconnect the uplink and connect the downlink to the specified channel and do the second recording For 2 wire digital phones one recording is enough The recording of raw waves or raw data flows should be performed in Raw Data Acquisition Mode which can be set by the configuration program in driver For DST A type boards after ticking the check box Rec Raw Mode you need to use the button set to evaluate the module type with the PBX model that you choose See Figure 2 17 below For DST B type boards tick the check box Rec Raw Mode and choose the closest PBX model Note we suggest y
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