Home

KVH Portal Data Center Site User Manual

Contents

1. 1 cslMembers Root elements for all CSL members 1 1 cslIMember CSL members may be more than one A 1 1 1 lastName Text 50 Last Name B 1 1 2 firstName Text 50 First Name C 1 1 3 department Text 30 Department D 1 1 4 partnerName Text 100 Company Name E 1 1 5 workPhone Text 15 Phone Number F 1 1 6 workPhone2 Text 15 Phone Number 2 G 1 1 5 email Text 50 E mail H 1 1 6 email2 Text 50 E mail2 1 1 7 roleName Following 30 Role texts ACR Copyright 2011 by KVH Co LTD All Rights Reserved 55 KVH PROPRIETARY KVH Portal Data Center Site User Manual si n IT Management ACR Sub J 1 1 8 area Any given text 50 Area K 1 1 9 access Following 30 Access level texts TDC2 user can not required to input LEVELA LEVEL B LEVELB ODC user can have this column as blank LEVEL C LEVEL D 5 2 Admission Request in XML Format Use the XML file as given below to create an admission request 5 2 1 Admission Request XML Sample doss request lt Visit date from gt lt Visit date to gt lt rack_no gt 2 lt rack_no gt lt xml version 1 0 encoding UTF 8 gt lt data_center_id gt lt data_center_id gt lt visit_date_from gt 2010 06 01T10 30 00 lt visit_date_from gt lt visit_date_to gt 2010 06 01T11 45 00 lt visit_date_to gt lt Require escourt true by Customer false by KVH St
2. Tel2 E Pene me meson L Sheene ae Sheene OSU GSL Si Name Division Corapar Tell E mail 1 Login ID N TDC Tel2 E mail 2 p ech lt ai Name Division Comparr mem C Betta 101 TDC q zit LEVELA v 1 Loss 2 E mail 2 IT Clear Add 10 Rows Comment mm mmm mcs You can activate or inactivate permissions by clicking on each button This becomes active if E mail Address 1 is filled View admission request CH Edit admission request ors Submit admission request Submit shipping amp receiving package request Edit shipping amp receiving package request IU Activate eg Inactivate View shipping amp receiving package request View CSL About Informatio L C 2009 KVH Co Ltd All ri Copyright 2011 by KVH Co LTD All Rights Reserved 19 KVH PROPRIETARY QOO KVH Portal Data Center Site User Manual 1 IT Management 1 5 2 STEP2 CSL Update 1 On the New CSL Update Request screen a list of CSL members is displayed Edit any items which need to be changed and click OK Division Company Access f Division Tell te d ast Compan E mail 1 Login ID TDC i Yamada Keiko System Dep oBA Co Ltd 03 0987 0887 zucs200 kvh sales ACR LEVELA D 4A Tel2 E mail 2 090 1234 098 Clear Permission for portal View description 3X To delete a person s information on the CSL click the Clear button on the right hand side of the
3. v Tips for mapping XML f 3 M 4 gt bi Sheett Sheet2 Sheets Id Copyright 2011 by KVH Co LTD All Rights Reserved 60 KVH PROPRIETARY S KVH Portal WG Data Center Site User Manual New Standards in IT Management 5 Please input required information and save the file in XML format 6 Login to the KVH Data Center Site gt Click on Data Center tab gt Click on Admission tab Then click on Request Form to open the template of Admission Request 7 Browse the XML file gt Click Apply button gt information which has been entered on XML file will be shown on the template Please confirm the information and click OK if information is input correctly Clear is to reset xml you applied not for formatting CSL Copyright 2011 by KVH Co LTD All Rights Reserved 61 KVH PROPRIETARY S KVH Portal Data Center Site User Manual ORD CONTACT KVH JAPANESE MANUAL CHANGE PASS OQQA Data Center Site iin OBA Co Ltd Resort Project Request list Admission Q ebe o cs Request form Request list Search Admission request is required item Visiting time from 201 0 06 15 el l 14 Hour 30 zl Minute Visiting time to 201 0 06 15 el 14 zl Hour 30 D Minute Request for multiple days Name Name Name Name Name Name Name Name Name 10 Company Name C Customer Escorted hy
4. S KVH Portal Data Center Site User Manual New Standards in IT Management OBA Co Ltd Mr Yamada Your cancel request has been approved Thank you and best regards Please do not reply to this message It was sent from an unmonitored e mail address and we are unable to respond to any replies CH ete me te eee ee eee KVH Co Ltd DC On site Support Name TEL 0120 525135 81 3 5617 2342 e mail dc onsite kvh co jp KVH Portal https portal kvh co jp Ute eee eoe eoe ee 2 3 Use of Staging Rooms available only at the TDC There are staging rooms available for customers at Tokyo Data Center If you wish to use a staging room the room request needs to be submitted along with admission request at the Data Center Site If you only wish to use the room mandatory fields Visitor Escort Rack unlock request and Purpose of visit can be left blank Copyright 2011 by KVH Co LTD All Rights Reserved 34 KVH PROPRIETARY S KVH Portal Data Center Site User Manual ORD CONTACT KVH JAPANESE MANUAL CHANGE PASS OQQA Data Center Site iin OBA Co Ltd Resort Project auest lis Ga Shippin c Request list Admission Recs O CSL O Request form Request list Search Admission request is required item Browse Apply Clear SHAE23FA0224 OBA Co Ltd Resort Project EE 777 0 KVH Tokyo Data Center Visiting time a 2070 06 15 Py 14
5. lt email gt name3 sys sys com lt email gt lt email2 gt lt email2 gt lt roleName gt ACR Sub lt roleName gt lt area gt Area3 lt area gt lt access gt LEVEL C lt access gt csIMember cslMembers Use character code UTF 8 for the XML file In editing the XML file use a text editor which allows Copyright 2011 by KVH Co LTD All Rights Reserved 53 KVH PROPRIETARY S X KVH Portal dai Data Center Site User Manual New Standards in IT Management storing the text in UTF 8 The XML file header lt xml version 1 0 encoding UTF 8 standalone yes gt needs to be placed on the first line of the file Tag names are case sensitive The tag uses a nested structure Please do not forget to add a closing tag 5 1 2 How to use CSL Update Request in XML Format on Excel 1 Use Microsoft Office Excel to open CSL update request which is in XML format 2 Below message will be shown Please select As an XML list then click OK Open XML xj Please select how you would like to open this file j Se an XML list C As aread only workbook C Use the XML Source task pane HN 3 Below message is shown Please click OK Microsoft Office Excel I xj The specified XML source does not refer to a schema Excel will create a J schema based on the XML source data T Inthe future do not show this message Help 4 Please input required information an
6. 1 5 CSL Update The CSL needs to be updated as follows if it is necessary to change add or delete name s or information of CSL members 1 5 4 STEP1 Open the CSL Update Request Screen 1 After successful login and clicking on Data Center tab click on the CSL tab D KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT S Data Center Site OBA Co Ltd Resort Project Data Center Logout CSL Update Request Search Active CSL Active CSL DC Customer DISK 1 2125 X R Remarks Printout Copyright 2011 by KVH Co LTD All Rights Reserved 18 KVH PROPRIETARY S KVH Portal E Data Center Site User Manual 2 Click on the CSL Update Request link to open the New CSL Update Request screen KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT O Data Center Site OBA Co Ltd Resort Project Data Center Logout Request list i o hipping CSL CSL Update Request Search Active CSL CSL Update request SHAE23F 40224 MOBA Co Ltd Resort Project A L Keiko Yamada Request date PEN 2010 06 14 is required item Browse Apply Clear CS NS NUNT 7M UNT RUN H r NE CNN KC Last Name Division Comparr Tell E mail 1 Logi Yamada Keiko System Dep OBA Co Ltd 03 0987 0987 IENE ACR EER E 1 Tel2 E mail 2 090 1234 098 l Clear Permission for portal View description Name Division Compant mmm E mail 10 Rm D TREE
7. BEEN DC Costume ISCH EN OBA Co Ltd Resort Project EET r a Yamada EET un Tokyo Data Center P eio ShipReceive Shipping Shipping from DC Receiving Delivery to DC Ship Receive About Information Security Privacy Policy Terms of Use About KVH od All rights reserved 2 If you would like to send a package from the data center select Shipping then Shipping request template will be shown If you would like to deliver a package to a data center select Receiving then Receiving request template will be shown KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT S Data Center Site OBA Co Ltd Resort Project Request list Q Admission Shipping o GSL G Receiving Request form Request list Search Shipping Receiving request is required item Browse Apply Clear DC Custmmer ID SHAE23FAU224 SE 084 Co Ltd Resort Project HI Keiko Yamada RE Y Tokyo Data Center hip Receive Ship Receive Shipping Shipping from DC c to DC About Information Security P emas of Use About KVH HH Co Dud All rights n Copyright 2011 by KVH Co LTD All Rights Reserved 37 KVH PROPRIETARY S KVH Portal P Data Center Site User Manual New Standards in IT Management 3 1 3 STEP3 Request to ship receive packages 1 Enter the date of delivery number of packages and other required information on the New Shipping Receiving Request screen a
8. KVH Portal Data Center Site User Manual New Standards in IT Management 5 Please input required information and save the file in XML format 6 Login to the KVH Data Center Site gt Click on Data Center tab gt Click on Shipping Receiving tab Then click on Request Form to open the template of Admission Request 7 If you would like to send a parcel from the data center select Shipping then Shipping request template will be shown 8 Browse the XML file gt Click Apply button gt information which has been entered on XML file will be shown on the template Please confirm the information and click OK if information is input correctly b KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT QOQA Data Center Site 4499 Co Ltd Tokyo Test x hippii Request ist o L e T Request form Request list Search Shipping Receiving request orporation Ltd Tokyo Test ada Mahapun Shipping Shipping from DC C Receiving Delivery to DC el 18 gt Hour 15 7 Minute ENTE MV Large size M Large Hof items Z Others Add Comment Please specify expected time for loading deck and elevator Content Server Manufacture un Add remarks here Comment Cancel 5 4 3 Shipping request XML item description Excel Tag Data Type Bite Description 1 doss request Root elements for all CSL members Al 1 1 data center id Copyright 2
9. aan 2 Aprompt message Are you sure to cancel the request will be shown on the screen If it is OK to go ahead and cancel click on the OK button KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT OQQA Data Center Site OBA Co Ltd Resort Project Data Center Logout Request list o Admissior o GEI o CSL o Request form Request list Search Shipping Receiving request Are you sure to cancel this request Igel SHAE23F 40224 Requester OBA Co Ltd Resort Project EE 7775 Request o KH Tokyo Data Center Ii Shipping UT ue erg 2010 06 15 18 15 DE Ship Receive a Trading doe eT About Information Security P olicy Terms of Use About KVH L C 2009 KVH Co Ltd All rights Copyright 2011 by KVH Co LTD All Rights Reserved 45 KVH PROPRIETARY GO KVH Portal Data Center Site User Manual PUER 3 A message Your cancellation request has been sent to KVH is displayed on the screen The request is cancelled when the cancellation process on the part of KVH is completed and you will be notified by E mail KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT QOQA Data Center Site OBA Co Ltd Resort Project Data Center Logout ere ree ae ee Shippin T Request list o xm o Geck o EL Request form Request list Search Shipping Receiving request ge SHAE23FA0224 Requesier OBA Co Ltd Resort Project LONG Keik
10. create or submit request forms to register E mail 1 address 3 CSL 3 1 CSL registration Upon first logon the ACR will confirm the migrated CSL data and submit an approval to KVH KVH will not accept CSL update requests that have incomplete or erroneous data It is required to adhere to the following rules when registering or changing a CSL 1 The primary E mail address E mail 1 will be used as the KVH Portal login ID It is Copyright 2011 by KVH Co LTD All Rights Reserved 6 KVH PROPRIETARY QOO KVH Portal Data Center Site User Manual compulsory for users who are required to view create or submit request forms to register E mail 1 address Please note that users without an E mail 1 cannot access the KVH Portal 2 The primary E mail E mail 1 must be a unique E mail address meaning that it can be used only once as a primary E mail E mail 1 for one CSL 3 The secondary E mail E mail2 address is for notifications purposes only copied email will be sent to requestor s Email2 and is not to be required unique The same E mail address can be used multiple times in one CSL The primary telephone number Tel1 is mandatory for an ACR 5 Some users are registered to represent multiple Customers or Entities and therefore registered in multiple CSLs In such cases after logon the user will be presented with a list of Customers or Entities for which the user has been registered and prompted to select one of them t
11. false L1 1 12 is other purpose TruthValue Purpose of visit other Copyright 2011 by KVH Co LTD All Rights Reserved 63 KVH PROPRIETARY QOO KVH Portal Data Center Site User Manual dards in IT Management true false Yes true No false M1 1 13 purpose of visit Text 4000 Purpose of visit N1 1 14 use housing room Truth Value Room request housing room true false Yes true No false O1 1 15 use staging room TruthValue Room request staging room true false Yes true No false P1 1 16 use other room Truth Value Room request other true false Yes true No false Q1 1 17 use other room co Text 64 Room request comment for using mment other room R1 1 18 use car Truth Value Car true false Yes true No false Only for Osaka Data Center EN 1 19 car number Text 64 Car Number Only for Osaka Data Center T1 1 20 company name Text 100 Company 1 U1 1 21 member name Text 100 Name 1 V1 1 22 company name2 Text 100 Company 2 Wi 1 28 member name Text 100 Name2 X1 1 24 company name3 Text 100 Company 3 Y1 1 25 member name Text 100 Name 3 Z1 1 26 company name4 Text 100 Company 4 Copyright 2011 by KVH Co LTD All Rights Reserved 64 KVH PROPRIETARY QOO KVH Portal Data Center Site User Manual H Management AA1 1 27 m
12. false K1 1 11 reason ammount Truth Value Reason Large of items true false Yes true No false L1 1 12 reason_other TruthValue Reason others true false Yes true No false M1 1 13 reason_other_commen Text 128 Comment for others t Copyright 2011 by KVH Co LTD All Rights Reserved 70 KVH PROPRIETARY OQO KVH Portal Data Center Site User Manual l ds in IT Management N1 1 14 contents Text 255 Contents O1 1 15 maker Text 128 Manufacturer P1 1 16 remarks Text 2000 Comment 5 4 Shipping Request XML Use the XML file as given below to create a request for shipping packages 5 4 1 Shipping Request XML Sample lt xml version 1 0 encoding UTF 8 gt lt doss_request gt lt data_center_id gt lt data_center_id gt lt Shipping false Receiving true gt lt inout gt false lt inout gt lt Date of Shipping from DC gt lt ship_date gt 2010 06 01T12 00 00 lt ship_date gt lt Delivery compan gt lt transport_company gt FedEx lt transport_company gt lt Quantity gt lt box_number gt 1 lt box_number gt lt Size of package gt lt box_size gt Hight2 2m x Widthim x Depth0 8m lt box_size gt lt Require loading dock ONLY FOR TDC Users gt lt use_entrance gt true lt use_entrance gt lt Reason of using loading dock is because package is Large gt Copyright 2011 by KVH Co
13. 999 Portal KVH JAPANESE MANUAL CONTACT UserlD ies E mail address Password Forget your password About Information Security Privacy Policy Terms of Use About KVH L C 2009 EVH Co Lid All rights reserved Done I 7 2 On the Log in screen enter your user ID and password and click Log in X When you log in for the first time use your ID and password provided on User Registration Completion Notification mail sent by KVH After the log in you may change the password See Section 4 1 Changing the Password X If you have forgotten your password click Forgot the password Refer to Section 4 2 If you have forgotten your password 999 Portal KVH JAPANESE MANUAL CONTACT UserID m E mail address Password Forget your password Copyright 2011 by KVH Co LTD All Rights Reserved 9 KVH PROPRIETARY GS KVH Portal Data Center Site User Manual IW d Mas RN Var SE PP in IT Management 3 Click Data Center menu at the top of the screen to open the Data Center Site X When you are accessing the Data Center menu for the first time you will be prompted to agree to the terms of use on the screen s ISH JAPANESE MANUAL I CHANGE PASSWORT ITACT O Data Center Site KVH Co Lid Tokyo Test A mg ca sac gt mos c pr ow frt 0470 9T per fr 5 rt 06 r ef wg gg re EE eo xar 39 1 o T r 9 4c ea OD
14. DC Admission Request screen and click OK X If you prefer to create an XML file and update the information all at once click Browse button and select the XML file Then click on the Apply button to display the XML file on the screen After the Copyright 2011 by KVH Co LTD All Rights Reserved 25 KVH PROPRIETARY S KVH Portal Data Center Site User Manual information is displayed please confirm it If there is no need to edit any information click OK For more details on the XML format please refer to Section 5 2 DC Admission Request in XML Format 4Clear is to reset xml you applied not for formatting CSL KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT OOO Data Center Site OBA Co Ltd Resort Project Data Center Logout Request list Admission Recon Request form Request list Search Admission request required item geg Apply ER Deu 2g SHA E23F 40224 REH OBA Co Ltd Resort Project Se Keiko Yamada Ke E KVH Tokyo Data Center MOULE 2010 06 15 Ei gt Hour 30 v Minute Visi ng Ge e 2010 06 15 elt gt Hour 30 gt Minute I Request for multiple days Escorted by C KVH Rack No CH d Rack unlock reques D Soa C No Maintenance I Repair D Tor Meeting Other Purpose of visi r Housing room TEEN Staging room r sr About Information Security Privacy Policy Terms of Use About KVH L C 2009 KVH Co Ltd All rights reserved
15. LTD All Rights Reserved 71 KVH PROPRIETARY OQO KVH Portal Data Center Site User Manual 1 IT Management lt reason_large_size gt true lt reason_large_size gt lt Reason of using loading dock is because package quantity is a lot gt lt reason_ammount gt lt Reason of using loading dock is others gt lt reason_other gt lt Comment field for others on reason of using loading dock gt lt reason_other_comment gt lt Contetns gt lt contents gt PC lt contents gt lt Manufacture gt lt maker gt NEC lt maker gt lt Comments gt lt remarks gt Free comment field lt remarks gt lt doss_request gt Use character code UTF 8 for the XML file In editing the XML file use a text editor which allows storing the text in UTF 8 The XML file header lt xml version 1 0 encoding UTF 8 standalone yes gt needs to be placed on the first line of the file Tag names are case sensitive The tag uses a nested structure Please do not forget to add a closing tag 5 4 2 How to use Shipping Request in XML Format on Excel 1 Use Microsoft Office Excel to open Shipping request which is in XML format 2 Below message will be shown Please select As an XML list then click OK Copyright 2011 by KVH Co LTD All Rights Reserved 72 KVH PROPRIETARY S KVH Portal Data Center Site User Manual New Standards in IT Management Ple
16. NC KVH Rack No Rack unlock requesi Tel Ece C No Maintenance I Repair F Tow D Meeting T Other Purpose of visii r Housing room Room requesi Staging room D One Commeni About Information Security Pr Policy Terms of Use About KVH C 2009 KVH Co Ltd All rights Copyright 2011 by KVH Co LTD All Rights Reserved 62 KVH PROPRIETARY S KVH Portal WT Data Center Site User Manual New Standards in IT Management 5 2 3 XML items for the admission request Excel Tag Data Type Bite Description 1 doss_request Root elements for all CSL members Al 1 1 data center id B1 1 2 visit date from Date amp Time Visiting date amp time from C1 1 3 visit date to Date amp Time Visiting date amp time to D1 1 4 is own escort Truth Value Escorted by True Customer False true false KVH E1 1 5 rack no Text 64 Escort to Rack No F1 1 6 is rack open Truth Value Rack Unlock Request Yes true No true false false G1 1 7 open rack no Text 64 Open Rack No H1 1 8 is maintenance pur Truth Value Purpose of visit maintenance pose true false Yes true No false H 1 9 is repair purpose TruthValue Purpose of visit repair true false Yes true No false J1 1 10 is inspection purpo Truth Value Purpose of visit tour 88 true false Yes true No false K1 1 11 is meeting purpose Truth Value Purpose of visit meeting true false Yes true No
17. Service is KVH Portal Data Center Site or KVH Portal offered by KVH in accordance with the Service Agreement 1 2 CSL means Client Summary List and is a list of individuals employees of the Customer etc with permission to access KVH data centers on behalf of the Customer hereinafter referred to as User The list specifies the permissions read edit submit for three types of requests Admission Shipping Receiving and CSL management 1 3 ACR means Access Control Representative and is an individual designated by the Customer to manage the CSL s and provide support to End Users of the Service As for new customers please register ACR on the prescribed form at first 2 ID and password management The User will receive a password and account designation upon completing the KVH s registration process The User is responsible for maintaining the confidentiality of the password and account and is fully responsible for activities that occur under the assigned password and account The User agrees to a immediately notify KVH of any unauthorized use of the password or account or any other breach of security and b ensure that the User exits from the account at the end of each session KVH cannot and will not be liable for any loss or damage arising from the User s failure to comply with these terms E mail 1 address Primary will be used as the KVH Portal login ID It is compulsory for users who are required to view
18. TET ech IT ien Dat Center Lid Shipping pete 2010 06 15 19 25 Ship Receive Loading deckt Comens G Use About KVH Copyright 2011 by KVH Co LTD All Rights Reserved 41 KVH PROPRIETARY OQA KVH Portal Data Center Site User Manual PU EENR 4 Your request has been submitted Please wait until KVH finishes processing your request KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT O Data Center Site OBA Co Ltd Resort Project Data Center Logout nescis Admianior Shippin Request list o imis o PEE o CSL o Request form Request list Search Shipping Receiving request Accepted your request Click on Request cancel for canceling this request DC ei 24 SHAE23FA0224 OBA Ca Ltd Resort Project EE 7775 KVH Tokyo Data Center BTS Shipping Date US 2010 06 15 19 25 TM Yamato Ship Receive Quantity i Size UE No Contes Back to request list Request cancel Printout About Information Security Privacy Policy Terms of Use About KVH C 2009 KVH Co Ltd All erved 5 After the request is approved you will be notified by E mail X You will also be notified by E mail if there is any information missing in the request You will then be asked to make the necessary changes to the request and resubmit it Copyright 2011 by KVH Co LTD All Rights Reserved 42 KVH PROPRIETARY KVH Portal OOO Data Center Site User Manual OB
19. answer of Require to use others is true gt use other room comment Special room use other room comment lt THIS IS ONLY FOR OSAKA DC USERS ONLY Is the visitor coming by car gt use car false use car lt THIS IS ONLY FOR OSAKA DC USERS ONLY Please specify car number if answer of use car is true gt car numberse g Lexus IS200 Osaka 500 11 11 car number lt Company1 gt Copyright 2011 by KVH Co LTD All Rights Reserved 57 KVH PROPRIETARY OQO KVH Portal Data Center Site User Manual lt company_name1 gt Sample Co Ltd lt company_name1 gt lt Name gt lt member_name1 gt Yamada Taro lt member_name1 gt lt Company2 gt lt company_name2 gt Sample Co Ltd lt company_name2 gt lt Name2 gt lt member_name2 gt Yamada Hana lt member_name2 gt lt Company3 gt lt company_name3 gt lt Name gt lt member_name3 gt lt Company4 gt lt company_name4 gt lt Named gt lt member_name4 gt lt Company5 gt company nameb5 lt Named gt lt member_name5 gt lt Company6 gt lt company_name6 gt lt Name6 gt lt member_name6 gt lt Company7 gt company name7 lt Name7 gt member name7 Copyright 2011 by KVH Co LTD All Rights Reserved 58 KVH PROPRIETARY QOO KVH Portal Data Center Site User Manual 1
20. cancel this request De SHAE23FAQ224 OBA Co Ltd Resort Project ts Kolo anad GD KVH Tokyo Data Center MOULE ad 2010 06 17 14 05 ME 2010 06 17 19 05 l Company OBA Co Ltd Name Yoshida Charlie 2 Company Name 10 Company Name Rack unlock bc No NR T0822 Maintenance EE Ue amp bout Information Security P Copyright 2011 by KVH Co LTD All Rights Reserved 32 KVH PROPRIETARY S KVH Portal Data Center Site User Manual M 3 A message Your cancellation request has been sent to KVH is displayed on the screen The request is cancelled when the cancellation process on the part of KVH is completed and you will be notified by E mail KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT OQO Data Center Site j i OBA Co Ltd Resort Project Data Center Logout Request list Admission Shipping CSL Receiving Request form Request list Search Admission request Your cancellation request has been sent to KVH De SHAE23FA0224 OBA Ca Ltd Resort Project EE Ki aaa KVH Tokyo Data Center oru 2010 06 17 14 05 MAKE 2010 06 17 19 05 l Company OBA Co Ltd Name Yoshida Charlie Doe by Customer eiil RTE nen C UTE Back to request list About Informatio cy Terms of Use Abou 4 After the request has been approved you will be notified by E mail Copyright 2011 by KVH Co LTD All Rights Reserved 33 KVH PROPRIETARY
21. mail 1 is registered Be able to view admission request form Be able to view create and edit admission request form Be able to view create edit and submit admission request form Be able to view shipping receiving request form Be able to view create and edit shipping receiving request form Be able to view create edit and submit shipping receiving request form Be able to view CSL Be able to view CSL and create CSL update request form Be able to view CSL and create amp submit CSL update request form When ACR or ACR Sub is selected from the pull down list on CSL all authorizations are granted automatically Please note that it is possible to customize these permissions as required Default authorization is explained in the table given below TDC ACR amp ACR Sub LEVELA LEVEL D ACR amp ACR Sub LEVEL A ACR amp ACR Sub LEVEL B ACR amp ACR Sub LEVEL C ACR amp ACR Sub LEVEL D TDC Non ACR LEVEL A LEVEL B LEVEL C LEVELD Copyright 2011 by KVH Co LTD All Rights Reserved Z win in Sere Sepe deme D R Mamm din Sepe an dam D E SI win Mi Sere Sapne deme GE SZ X Mam di Gee ae Bam E 8 on ACR Sub LEVEL A LEVEL D Wi chere shore Seere SE t LS We sepre sone Shone E Bt Sr Wi Shore Shore Seene E t LS S sisene ai here est Me LS 14 KVH PROPRIETARY GO KVH Portal E Data Center Site User Manual TDC2 ACR amp AC
22. name All information of the person will be deleted then click OK Please note that only ACR cannot be removed No NaMe T Division Company Tel Email Remarks access Area T Clear Last Name Division Compan Tell E mail 1 Login ID lt TDC k Yamada Keiko System Dep OBA Co Ltd 03 0987 0887 zucs200gkvh sales ACR LEVELA D 4A Tel2 E mail 2 090 1234 098 Permission for portal View description Copyright 2011 by KVH Co LTD All Rights Reserved 20 KVH PROPRIETARY OOO vun Data Center Site User Manual 2 Click Submit button to submit the request X To modify the request click the Edit button OOO Deta cere sto OBA Co Ltd Resort Project Data Center Logout o o x O eso CSL Update Request Search Active CSL CSL Update request Accepted your request DC Customer EE e ta eene DECH Keiko Yamada Request date 2010 06 14 2 Yoshada Charlie Comment RECHERCHER Cobe Description New member Detail changed member Except e mail Copyright 2011 by KVH Co LTD All Rights Reserved 21 KVH PROPRIETARY S KVH Portal A Data Center Site User Manual 3 Your request has been received Please wait until KVH finishes processing your request KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT OQQA Data Center Site OBA Co Ltd Resort Project Data Center Logout Request list Q Admission ier SH CSL Update Request
23. up screen If there is no need to edit the information click OK to complete registration If you need to edit click Edit KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT OQQA Data Center Site OBA Co Ltd Resort Project CSL Initialization Please confirm your CSL to activate please click OK to add or change user data please click Edit ge SHAE23FA0224 RER RE RN EE RE Ama About Inform KVH Co Ltd All ri Copyright 2011 by KVH Co LTD All Rights Reserved 11 KVH PROPRIETARY QO KVH Portal dei Data Center Site User Manual H KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT OQQA Data Center Site l l OBA Co Ltd Resort Project Data Center Logout Bea o o LIU RM C csL CSL Update Request Search Active CSL CSL Update request ey SHAE23FA0224 Eu Co Ltd Resort Project EET s HAE cud 2010 06 14 e required item Browse J Apply Clear No Name Division Company Tel Email T Remarks Access Area Clear Last Name Division Corpar Tell E mail 1 Login ID TDC i Yamada Keiko System Dep OBA Co Ltd 03 0987 0987 zucs200 gkvh sales ACR LEVELA z 4A Tel2 E mail 2 090 1234 098 Clear Permission for portal View description Last Name NEED Cormpan E mail 1 o Ar LEVELA a m 4 Clear p EENDEN Em S ENS P Fi Pa PR NEN Fa Last Name Corapare E mail 1 Logi LEVEL A al 3 ba pe Clear pam re
24. x Hour 30 7 Minute mos time to 0 06 15 mafia 7 How 30 7 Minute Request for multiple days 1 Company Name 2 Company Name 3 Company Name 4 Company Name 5 Company Name 6 Company Name 7 Company Name 8 Company Name 9 Company Name 10 Company Name C Customer C KVH Rack Mel c Ir BET unlock BET Co PZ C No Maintenance Repair FP Tow D Meeting T Other Purpose of visit r Housing room Room requesi O Stagi About Information Security P KVH Co Ltd All rights Copyright 2011 by KVH Co LTD All Rights Reserved 35 KVH PROPRIETARY S KVH Portal a Data Center Site User Manual 3 Shipping Receiving Request A request form to ship receive packages needs to be filled and submitted on the Data Center Site if you wish to ship receive packages There is no need to submit request form if you plan to carry in a small amount of packages Packages which can be carried using a transport trolley and there is no need for KVH to keep the packages for the customer 3 1 Shipping receiving packages Before KVH can ship receive packages the request needs to be submitted as shown hereunder 3 1 1 STEP1 Check a list of shipping receiving request 1 Click the Shipping Receiving tab to open the the List of Shipping Receiving Request screen KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT OQO Data Ce
25. 011 by KVH Co LTD All Rights Reserved 74 KVH PROPRIETARY 9 9 8 KVH Portal Data Center Site User Manual r ae a IT Management B1 1 2 inout TruthValue Inout false true false Receiving false Shipping true C1 1 3 ship_date Date amp Time Date of shipping from DC D1 1 4 transport_company Text 100 Delivery company E1 1 5 box number Numerical 30 Quantity Value F1 1 6 box size Text 30 Size G1 1 7 use entrance Truth Value Loading dock true false Yes true No false H1 1 8 reason large size Truth Value Reason large size true false Yes true No false I1 1 9 reason amount Truth Value Reason large of items true false Yes true No false J1 1 10 reason other Truth Value Reason others true false Yes true No false K1 1 11 reason_other_comment Text 128 Comment for others L1 1 12 contents Text 255 Contents M1 1 13 maker Text 128 Manufacturer N1 1 14 remarks Text 2000 Comment Copyright 2011 by KVH Co LTD All Rights Reserved 13 KVH PROPRIETARY S X KVH Portal E Data Center Site User Manual New Standards in IT Management 6 When portal is out of service Following screen will displayed when you access https portal kvh co jp during maintenance or outage When it is out of service please follow instruction on screen and submit request to KVH by e mail Only Admission and Shipping and Receiving request is av
26. 14 14 05 Approved 2 On the Shipping Receiving request list screen click the status link of the request to be cancelled and open the Shipping Receiving Request screen Shipping Receiving request list TETT ST000585 Ship 2010 06 15 19 25 cables ST000584 Ship 2010 06 15 18 15 cable ST000583 Rece 2010 06716 11 15 2010 06516 11 15 ST000582 Ship 2010 06 15 18 10 Copyright 2011 by KVH Co LTD All Rights Reserved Server Server Request date Keiko Yamada 2010 06 14 15 29 Keiko Yamada 2010 06 14 15 13 Keiko Yamada 2010 06 14 15 12 Keiko Yamada 2010 06 14 14 05 43 KVH PROPRIETARY GO KVH Portal Data Center Site User Manual lards in IT Management 3 2 2 STEP2 Cancel the request to ship receive 1 Check the contents of the request to be cancelled and click the Request Cancel link KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT QOQA Data Center Site OBA Co Ltd Resort Project Data Center Logout Request list Admission Shipping o Receiving cs Request form Request list Search Shipping Receiving request Accepted your request Click on Request cancel for canceling this request ENTIS an OBA Co Ltd Resort Project ty Keiko Yamada MR it un Tokyo Data Center Ke LUS 2010 06 15 18 15 Ship Receive Copyright 2011 by KVH Co LTD All Rights Reserved 44 KVH PROPRIETARY S KVH Portal Data Center Site User Manual
27. 199 co wa fs P4 ptt m o or o n nt n se r mR erg ot o o et ws 75 7 4 OF Fe p to e A oet os c pm H T oa ww pt am seer eg ffr Wor eg 2 tm fr gg tipo trs ow RR Y vice at eer 955 vv sw e Fr o wo t AE t e eg an hb aeneo cm on tempe 0s 9 soi t remoto anaa U mw tem IT eM o e cts it s T a L RRR oo a CEES TEEST mannu geg o Breee t 1 7 o fe co Fm 9 on 8 98 fg 559 Quote pt a o t4 5 s ps qa iov et YER codo a cto t em t c Ze ut nam IRL ggfn fe OF E ee X 7 09 me ms b p aata SR Oe AOO e kd ot io 909 slm 9 geren Fer 0s et T a ze er r A T WIER eg pi eg PO Orr meurt I Agree Disagree Copyright 2011 by KVH Co LTD All Rights Reserved 10 KVH PROPRIETARY OOO vun Data Center Site User Manual 1 4 CSL Registration ACR is required to follow below steps for CSL Registration 1 4 1 STEP1 Open the New CSL Update Request screen 1 If you have never registered the CSL after successful login you will be directed to the CSL Initial Set up screen s KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT OQO Data Center Site OBA Co Ltd Resort Project Data Center Logout CSL Initialization Please confirm your CSL to activate please click OK to add or change user data please click Edit ge SHAE23FA0224 Selen lgl lte ng E Anea 2 Check the contents on the CSL Initial Set
28. 2 Screen shows a message Request has been saved when the information has been correctly input X The request is saved If it is necessary the request can be selected from the list revised and resubmitted at a later date X To Submit the request with the same contents consecutively admission request will be created Copyright 2011 by KVH Co LTD All Rights Reserved 26 KVH PROPRIETARY S KVH Portal Data Center Site User Manual for each day automatically Please return to the admission list and click submit button on each request one at a time You may either submit or cancel request one by one EVH JAPANESE MANUAL CHANGE PASSWORD CONTACT QOQA Data Center Site OBA Co Ltd Resort Project Data Center Logout ee taat Sh g Request list Admission Rei cs OQ Request form Request list Search Admission request Your requeset has been saved Please continue to submit your request or go back to request list page SHAE23FA0224 OBA Ca Ltd Resort Project Requester Keiko Varad KVH Tokyo Data Center MS 2010 06 16 14 30 MO 2010 06 17 17 30 l Company OBA Co Ltd Name Yoshida Charlie 2 Company Name 3 Company Name 4 Company Name 5 Company Name 6 Company Name 7 Company Name S Company Name 9 Company Name 10 Company Name Visitor LEE UN Customer Back walock reguesibf EE C e a o i oor BZ l e l oe About Informa
29. 2 STEP2 Cancel the admission request 1 Check the contents of the request to be cancelled and click the Request Cancel link JORD CONTACT e KVH JAPANESE MANUAL CHANGE P4 S Data Center Site OBA Co Ltd Resort Project Data Center Logout Request list Admission o Shipping o CSL Receiving Request form Request list Search Admission request Accepted your request Click on Request cancel for canceling this request DC er seit SHAE23FA0224 OBA Co Ltd Resort Project MS 7T a Yaad KVH Tokyo Data Center MER 2010 06 17 14 05 MAKE 2010 06 17 19 05 l Company OBA Co Ltd Name Yoshida Charlie 2 Company Name 10 Company Name LE Customer Rack unlock by No Page of ist enen Pron guest een Comment Back to request lis Printout About Information Security Privacy Policy Terms of Use About KVH 2 A prompt message Are you sure to cancel the request will be shown on top of the screen If it Copyright 2011 by KVH Co LTD All Rights Reserved 31 KVH PROPRIETARY GO KVH Portal Data Center Site User Manual M is OK to cancel click OK button KVH JAPANESE MANUAL CHANGE PA OQO Data Center Site OBA Co Ltd Resort Project ORD CONTACT Data Center Logout Request list Admission Q Shipping o CSL Receiving Request form Request list Search Admission request Are you sure to
30. 3 Input date of customer picking up the package delivered Copyright 2011 by KVH Co LTD All Rights Reserved 79 KVH PROPRIETARY S KVH Portal Data Center Site User Manual New Standards in IT Management 4 Input delivery company name 5 Input quantity of package 6 Input size of the package e g H2 2m x W1m x D1 2m 7 lf loading dock is necessary for delivery please specify reason and expected time for delivery 8 Input contents information e g Server 9 Input manufacture name of the package e g HP Please be advised that Admission request is required for driver of delivery company ships in package to data center Copyright 2011 by KVH Co LTD All Rights Reserved 80 KVH PROPRIETARY S KVH Portal Data Center Site User Manual M 7 3 Shipping Request KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT OQQA Data Center Site IS Test Account Tokyo DG TEST Data Center Logout Request list o Admissior o nipping o CSL G Request form Request list Search Shipping Receiving request is required item Apply Clear ES Cy tas 8 SHISOOOOTEST EE Test Account Tokyo DC TEST cd harle Yoshida KVH Tokyo Data Center Shipping Shipping from DC Receiving Delivery to DC Ship Receive Date of Shipping from DG Ship Receive Large size Large of items 5 rs Please specify expected time for loading deck an
31. 4 Requester OBA Co Ltd Resort Project Requester OCEA RC ELG 2010 06 14 TTT 7 0 BT mem 2 Yoshida Charlie OBA Co Ltd yoshidac oba co jp LEVEL A Comment Color Description New member Detail changed member Except e mail About Information Security Privacy Policy Terms of Use About KVH C 2009 KYH Co Lid All Copyright 2011 by KVH Co LTD All Rights Reserved 17 KVH PROPRIETARY S X KVH Portal Data Center Site User Manual dards in IT Management 4 After the request is approved you will be notified by E mail X You will also be notified by E mail if there is any information missing in the request You will then be asked to make the necessary changes to the CSL and resubmit the request OBA Co Ltd Mr Yoshida You have been registered as a CSL member Please login to the KVH Portal with your ID and Initial Password to create new password Please change the Password after login Click change password at the top right side of the screen URL https portal kvh co jp D customer email address nitial Password 9000000 Thank you and best regards Please do not reply to this message It was sent from an unmonitored e mail address and we are unable to respond to any replies eee ee eem ma a mama eee eee eee H Co Ltd DC On site Support Name TEL 0120 525135 81 3 5617 2342 e mail dc onsite kvh co jp KVH Portal https portal kv co jp
32. A Co Ltd Mr Yamada Your request was approved Thank you and best regards Please do not reply to this message It was sent from an unmonitored e mail address and we are unable to respond to any replies EE 9e ot EE EE dodo eee dee iege eem KVH Co Ltd DC On site Support Name TEL 0120 525 135 481 3 5617 2342 e mail de onsite kvh co jp KVH Portal https portal kvn co jp TR HO ok doe doe doe dee doe dox doe ek dee oto ede r s in IT Management 3 2 Cancel the request to ship receive packages If it is necessary to cancel withdraw the request to send receive packages the following procedures need to be taken to cancel the request 3 2 1 STEP1 Open the Shipping Receiving screen 1 Click the Shipping Receiving tab to open the Shipping Receiving Request List screen S Data Center Site KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT OBA Co Ltd Resort Project Data Center Logout Request list o Request form Request list Search Shipping Receiving request list Pick up daie of rece STO00585 Ship 2010 06 15 19 25 STO00584 Ship 2010 06 15 18 15 cable STO00533 Rece 2010 06 16 11 15 2010 06 16 11 15 ST000582 Ship 2010 06 15 18 10 About Information Security Privacy cy Terms of Use About KVH Server Server Keiko Yamada 2010 06 14 15 29 Perm Keiko Yamada 2010 06 14 15 13 Requesting Keiko Yamada 2010 0614 15 12 Approved Keiko Yamada 2010 06
33. IT Management lt Companys gt company name8 lt Namen gt lt member_name8 gt lt Company9 gt company name9 lt Namen gt member name9 lt Company10 gt lt company_name10 gt lt Name10 gt member name10 lt Comments gt lt remarks gt This is free text comment field lt remarks gt lt doss_request gt Use character code UTF 8 for the XML file In editing the XML file use a text editor which allows storing the text in UTF 8 The XML file header lt xml version 1 0 encoding UTF 8 standalone yes gt needs to be placed on the first line of the file Tag names are case sensitive The tag uses a nested structure Please do not forget to add a closing tag 5 2 2 How to use Admission Request in XML Format on Excel 1 Use Microsoft Office Excel to open Admission request which is in XML format 2 Below message will be shown Please select As an XML list then click OK Copyright 2011 by KVH Co LTD All Rights Reserved 59 KVH PROPRIETARY S KVH Portal E Data Center Gite User Manual New Standards in IT Management Please select how you would like to open this File C As aread only workbook Use the XML Source task pane ox cw te 3 Below message will be shown Please click OK Microsoft Office Excel E The specified XML source does not refer to a schema Excel will
34. OOO New Standards in ll Management KVH Portal Data Center Site User Manual Ver 2 2 Last update June 25 2014 9 9 8 KVH Portal Data Center Site User Manual Vi IT Management Manual Revision History Version Updated Detail of change 1 4 2010 07 13 1 3 Changed text 2 1 3 Add text on multiple request 1 5 2010 08 31 4 1 About password character 6 Instruction for system down time 1 6 2010 10 04 1 4 About ACR column row and adding extra10 rows 2 1 3 3 1 3 5 1 2 Add note on Clear button of XML 1 7 1 8 2010 10 28 2011 01 17 4 1 About password character 3 1 Text update Before 3 The secondary E mail E mail2 address is for notifications purposes only and is not to be required unique The same E mail address can be used multiple times in one CSL After 3 The secondary E mail E mail2 address is for notifications purposes only copied email will be sent to requestor s Email2 7 Updated Field Descriptions Chinese Model dependence characters are no longer acceptable to input in every field If you have any characters shown as on CSL Please update to non model dependence characters Thank you 1 9 2011 03 24 6 Added not of when the system is under maintenance or incident 2 0 2011 07 13 1 2 Updated note on browser compatibility Please note that opening multiple pages of th
35. PASSWORD PONTACT X Data Center Site OBA Co Ltd Resort Project Data Center Logout Request list Q Admission GE O NAM 4 1 2 STEP2 Change the password 1 On the Password Change screen enter the old password and the new password The new password needs to be entered twice Click the Submit button KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT Portal OBA Co Ltd Resort Project Data Center Logout Change password New password New password Re enter About Information Security Privacy Policy Terms of Use About KVH Co Ltd All rights ed Copyright 2011 by KVH Co LTD All Rights Reserved 47 KVH PROPRIETARY GO KVH Portal Data Center Site User Manual bw in IT Management l 2 The password is now changed and you will receive the password change completion notification by mail KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT Portal OBA Co Ltd Resort Project Data Center Logout Change password New password will be announced to your e mail address About Information Security Privacy Policy Terms of Use About KVH C 2009 KVH Co Ltd All ri OBA Co Ltd Mr Yamada Your password has been changed successfully Please login the portal with your ID and New Password URL https portal kvh co jp ID customer E mail address Thank you and best regards Please do not reply to this message It was se
36. R Sub LEVEL A LEVEL D ACR amp ACR Sub LEVEL A peo ACR amp ACR Sub LEVEL C e ACR amp ACR Sub LEVEL D p TDC2 Non ACR amp Non ACR Sub LEVEL A LEVEL D ior NN onc NN ioo NN ODC ACR amp ACR Sub Non ACR amp ACR Sub Osaka ACRIACR Sub Osaka Non ACRIACR sub BEZ 2 Click Submit button to submit the request X To modify the request click the Edit button Copyright 2011 by KVH Co LTD All Rights Reserved 15 KVH PROPRIETARY OOO vun Data Center Site User Manual e KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT OQQA Data Center Site OBA Co Ltd Resort Project o o cw D csLQ CSL Update Request Search Active CSL CSL Update request Accepted your request DCH Keiko Yamada ren EE e n n n Request date 2010 06 14 Company 2 Yosbads Charlie R NEN RE Comment Cobe Description New member Detail changed member Except e mail Copyright 2011 by KVH Co LTD All Rights Reserved 16 KVH PROPRIETARY OOO vun Data Center Site User Manual 3 Your request has been submitted Please wait until KVH finish processing your request H KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT OQQA Data Center Site OBA Co Ltd Resort Project Data Center Logout Request list Admission ping o CSL O CSL Update Request Search Active CSL CSL Update request Accepted your request DC era 2347 SHAE23FA022
37. Search Active CSL CSL Update request Accepted your request DC Custnmer ID SHAE23FA0224 OBA Co Ltd Resort Project EE 7775s UE c3 2010 06 14 TT BRE em 2 Yoshida Charlie OBA Co Ltd yoshidac oba co jp LEVEL A Comment Color Description New member Detail changed member Except e mail About Information Security Privacy Policy Terms of Use About KVH 009 KVH Co Ltd All right 4 After the request is approved you will be notified by E mail X You will also be notified by E mail if there is any information missing in the request You will then be asked to make the necessary changes to the CSL and resubmit the request OBA Co Ltd Mr Yamada Your CSL change s has have been approved Added revised Company Name Company Name Company Name Delete Company Name Company Name Company Name Thank you and best regards Please do not reply to this message It was sent from an unmonitored e mail address and we are unable to respond to any replies KVH Co Ltd DC On site Support Name TEL 0120 525 135 81 3 5617 2342 e mail dc onsite kvh co D KVH Portal https portal kvn co jp Copyright 2011 by KVH Co LTD All Rights Reserved 22 KVH PROPRIETARY QOO KVH Portal Data Center Site User Manual New Standards in IT Management Note 1 The name department name and company name can be registered either in Japanese or English Note 2 Teleph
38. _other_comment contents E maker remarks To map non repeating elements drag the elements from the tree onto the worksheet where you want the data to appear To import data use the Import XML Data button on the List toolbar Options v XML Maps Verify Map For Export Tips for mapping XML M gt vi Sheett Sheet2 fSheet3 Isl ET 5 Please input required information and save the file in XML format 6 Login to the KVH Data Center Site gt Click on Data Center tab gt Click on Shipping Receiving tab Then click on Request Form to open the template of Admission Request 7 lf you would like to deliver a parcel to a data center select Receiving then Receiving request template will be shown Copyright 2011 by KVH Co LTD All Rights Reserved 68 KVH PROPRIETARY S KVH Portal Data Center Site User Manual X 8 Browse the XML file gt Click Apply button gt information which has been entered on XML file will be shown on the template Please confirm the information and click OK if information is input correctly KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT OQQA Data Center Site KVH Co Ltd Tokyo Test Data Center Logout Request form Request list Search elt Lee ICH Tokyo Data Center Shipping Shipping from DC Ship Receive c Receiving Delivery to DC DECIES Ty
39. aff gt is own escort false is own escort lt Please specify rack no of which to escourt if is own escort is false gt lt Would you prefer KVH to open rack for visitor YES true NO false gt is rack open true is rack open lt Please specify rack no if is rack open is false gt Copyright 2011 by KVH Co LTD All Rights Reserved 56 KVH PROPRIETARY OQO KVH Portal Data Center Site User Manual Kee lt open_rack_no gt 1 lt open_rack_no gt lt Purpose of visit is maintenance gt lt is_maintenance_purpose gt true lt is_maintenance_purpose gt lt Purpose of visit is repairing gt lt is_repair_purpose gt false lt is_repair_purpose gt lt Purpose of visit is tour gt lt is_inspection_purpose gt false lt is_inspection_purpose gt lt Purpose of visit is meeting gt lt is_meeting_purpose gt false lt is_meeting_purpose gt lt Purpose of visit is other gt lt is_other_purpose gt false lt is_other_purpose gt lt Purpose of visit free text field gt lt purpose_of_visit gt Cleaning lt purpose_of_visit gt lt Require to use housing room gt lt use_housing_room gt false lt use_housing_room gt lt Require to use staging room gt lt use_staging_room gt false lt use_staging_room gt lt Require to use others gt use other room true use other room lt Please specify in free text field if
40. ail 1 must be a unique E mail address meaning that it can be used only once as a primary E mail E mail 1 for one CSL 8 Secondary E mail E mail2 address is for notifications purposes only and is not to be required unique The same E mail address can be used multiple times in one CSL 9 Select permitted access level 10 Input permitted area server room rental locker floor 11 By clicking on Clear will clear the line of user Copyright 2011 by KVH Co LTD All Rights Reserved 84 KVH PROPRIETARY QOO KVH Portal Data Center Site User Manual New Standards in IT Management 12 Select Role from ACR Sub or Members BLANK ACR is fixed on top row 13 This Add 10 row will be available if request is raised to KVH for adding more than 10 users Copyright 2011 by KVH Co LTD All Rights Reserved 85 KVH PROPRIETARY
41. ailable to submit via mail during the maintenance or incident In case of the following screen is not displayed but the portal system is not available or enable to login please contact KVH Service Desk KVH Service Desk will provide Excel based request form to you XZEBURCSUEBI KVH portali Sif C FHUVETEU SU h Apologize for your inconvenience KVH Portal is now out of service y 59U075 84 PCA CXEEEEbhNTUEUETIS VAT L LIBECCSLOW WAGE CR EU h LA MHA PRD RSA FRENOS RUO CES e able to submit CSL updat ow button if you would like to submit Data Center Admission and Shipping Receiving Requests Request for Data Center K Portal s GE TEL CRT Please refer to the below request flow until system recovery ICON LETO FLT FAR Please Angst the reegen sheat ANI SAPE Admission Request Request Shipping amp Recerwing Request i Zi Et E anini TS Please fili the excel sheet CEERI IUE YI Fa ERR LET E Copyright 2011 by KVH Co LTD All Rights Reserved 76 KVH PROPRIETARY OQA KVH Portal Data Center Site User Manual x 7 Field Description Every input field can not handle model dependence Chinese characters 7 1 Admission Request KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT OQQA Data Center Site IS Test Account Tokyo DC TEST Data Center Logout Request list Admission Shipping CSL G eceiving Request form Request list Search Admission requ
42. ase select how you would like to open this file C As aread only workbook C Use the XML Source task pane cancel Help 3 Below message will be shown Please click OK Microsoft Office Excel x CON The specified XML source does not refer to a schema Excel will create a AJ schema based on the XML source data Inthe future do not show this message Help 4 To see the source of each cell select the cell which has information gt Right click gt Select XML then XML Source Screen will show the source of information at the right side X For more details on XML items for the Shipping request please refer to Section 5 4 3 XML Source did XML maps in this workbook doss_request_Map 4 E E doss request a inout ship_date transport company 4 box number 1 box size use_entrance 1 reason Jarge_size IEEE TE 1 FALSE 671 2010 12 00 reason_ammount reason_other resson other comment t contents maker remarks To map non repeating elements drag the elements from the tree onto the worksheet where you want the data to appear To import data use the Import XML Data button on the List toolbar Options v XML Maps Verify Map For Export Tips for mapping XML D N 4 gt bi Sheett Sheet2 Sheet3 Id Digg Copyright 2011 by KVH Co LTD All Rights Reserved 73 KVH PROPRIETARY S
43. create a LD schema based on the XML source data Inthe future do not show this message Help 4 To see the source of each cell select the cell which has information gt Right click gt Select XML then XML Source Screen will show the source of information at the right side X For more details on XML items for the admission request please refer to Section 5 2 3 A B G H J K E N O T 7 xm Source 1 6 1 20101030 56 1 2010 11 45 FALSE 2 TRUE 1 TRUE FALSE l FALSE FALSE FALSE fmia rRUE FALSE S XML maps in this workbook doss request Map Ej iy dossrequest a wisit date from visit date to E is own escort rack no 4 is rack open open rack no is maintenance_purpose 1 isrepair_purpose isinspection_purpose 1 is_meeting_purpose is other purpose purpose of visit use inside_rack 1 use_housing_room use_staging_room use_conference room 6 use_other_ room 1 use_confernce_member use_other_room comment E use par eer number company_namet E member_namet company_name2 C member name company name member name compeny name4 E member name4 company name5 member names company_name6 To map non repeating elements drag the elements from the tree onto the worksheet where you want tt data to appear To import data use the Import XML Data button on t List toolbar Options v XML Maps Verify Map for Export
44. d elevator About Information Se IG 2009 KVH Co Ltc 1 Input date of package dispatch from data center By clicking calendar icon you may select date on calendar view 2 Input delivery company name 3 Input quantity of package 4 Input size of the package e g H2 2m x W1m x D1 2m Copyright 2011 by KVH Co LTD All Rights Reserved 81 KVH PROPRIETARY OOO vun E Data Center Site User Manual New Standards in IT Management 5 If loading dock is necessary for delivery please specify reason and expected time for delivery 6 Input contents information e g Server 7 Input manufacture name of the package e g HP Please be advised that Admission request is required for driver of delivery company ships in package to data center Copyright 2011 by KVH Co LTD All Rights Reserved 82 KVH PROPRIETARY OOO vun Data Center Site User Manual e 7 4 CSL Update Request KVH JAPANESE MANUAL CHANGE PAS RD CONTACT OQQA Data Center Site IS Test Account Tokyo DC TEST Data Center Logout CSLO CSL Update Request Search Active CSL CSL Update request Eemer E Requester ss Company gt Test Account Tokyo DC TEST itu TE Charlie Yoshida NE 2010 12 13 is required item 88 Apply Clear SS CTS EE EE R77 CES ACR pr Permission for portal view description Last Name Division Company Tel 1 E mail 1 Login ID Mahapun PLUM dsleujt ife4 k
45. d save the file in XML format department partnerName workPhone workPhone2 email email2 roleName area access TAJ yag HAT IRE 03 1234 5678 03 4321 8765 anaplumsys gmailcom erika plumsys email com ACR Uri LEVELA TEW ZP HYP IRE 03 8765 4321 03 4321 3765 billplumsys email com dannyplumsys email com ACR Sub LuUy2 LEVEL B xw fVIgpPEEREH S 03 1234 9876 claudette plumsys amp gmail com ACR Sub I ly 3 LEVELO 5 Login to the KVH Data Center Site gt Click on Data Center tab gt Click on CSL tab Then click on CSL Update Request to open the template of CSL Update Request 6 Browse the XML file gt Click Apply button gt information which has been entered on XML file will be shown on the template Please confirm the information and click OK if information is input correctly Copyright 2011 by KVH Co LTD All Rights Reserved 54 KVH PROPRIETARY 9 9 8 KVH Portal Data Center Site JE Manual ge ro I E in IT Management C RR E BEE RR REECH Last i Mahapun L Lada Name Division Comparr Tell Po A499 Co Ltd Tel2 Permission for portal View description Esch Megumi Name Division Ozuc3 4555 9 Tel2 5 1 3 CSL request XML item description E mail 1 Login ID Ee sales 090 1234 567 co jr E mail 2 ACR Em BIS 2A 2B 2C Compan Tell E mail 1 Login ID TDC SM simplex 03 4500 5362 shibasakim kvh cc ACR Sub DI LEVELA D 2A 2B Clear Clear
46. e ba oustener 2010 06 15 el Date of plaanned deier e 201 0 06 15 E16 z Hour 15 vj Minute When shipped from overseas this form will be vailed for one week after the planned delivery date Date of customer pickup at E ez E 16 gt How 15 v Minute Delivery company Ship Receive Loading dock r Large size Large of items T Others Please specify expected time for loading deck and elevator Contents Manufacture Comment Cancel About Inform y Policy Terms of Use About KVH KVH Co Ltd All ri Copyright 2011 by KVH Co LTD All Rights Reserved 69 KVH PROPRIETARY KVH Portal Ba Data Center Site User Manual New Standards in IT Management OOO 5 3 3 XML items for the receiving request Excel Tag Data Type Bite Description 1 doss_request Root elements for all CSL members Al 1 1 data center id B1 1 2 inout Truth Value inout true true false Receiving true Shipping false C1 1 3 user_ship_date Date amp Time Date shipped by customer D1 1 4 ship_date Date amp Time Date of planned delivery to DC E1 1 5 receive date Date amp Time Date of customer pickup at DC F1 1 6 transport company Text 100 Delivery Company G1 1 7 box number Numerical 30 Quantity Value H1 1 8 box size Text 30 Size H 1 9 use entrance Truth Value Loading dock true false Yes true No false J1 1 10 reason_large_size TruthValue Reason large size true false Yes true No
47. e incorrect data provided by the Customer the Customer will need to resolve the problems If the problems cannot be resolved please contact the KVH Service Desk KVH will provide technical support based on the KVH Data Center User s Guide upon request from the Customer 1 2 System Requirements To use the Data Center Site the following system requirements need to be met Platform and supported browser gt Internet Explorer7 or above FireFox3 1 or above Browser set up gt Enable JavaScript Enable Cookie Please note that opening multiple pages of the system with tab browser may cause error when submit 1 3 Before Log in To use the Data Center Site you first need to be listed on the Client Summary List CSL If you are not yet listed on the CSL and wish to use the Data Center site ask the Authorized Client Representative ACR to include you on the CSL After you are registered on the CSL KVH will provide you with your user ID and password by e mail For detailed requirements of CSL registration please refer to Section 3 1 Copyright 2011 by KVH Co LTD All Rights Reserved 8 KVH PROPRIETARY GO KVH Portal a Data Center Site JE Manual 1 3 1 STEP1 Log in 1 Access the portal site by entering https portal kvh co jp in the URL KYH Portal Mozilla Firefox E ll x Ele Edit View History Bookmarks Tools Help EP e x alk 2 Most Visited Getting Started E KYH Portal
48. e system with tab browser may cause error when submit 1 4 2 Updated TDC2 default authorization pattern Copyright 2011 by KVH Co LTD All Rights Reserved 2 KVH PROPRIETARY OOO KVH Portal Data Center Site User Manual New Standards in IT Management 2 1 2014 03 17 1 5 2 STEP2 CSL Update Note 2 Updated the explanation of input characters Note 3 Updated the description of access levels Note 5 Updated the limit to the number of characters 2 2 2014 06 25 7 4 CSL Update Request 5 Add note the explanation of Telephone number Copyright 2011 by KVH Co LTD All Rights Reserved 3 KVH PROPRIETARY S KVH Portal A Data Center Site User Manual New Standards in IT Management Table of Contents age Re TE 1 IECH WE 1 User Manual t X e M UN 1 1 Before Using th Data Center Site araa eoe tede ead e I EE ERR X RUE e eat edis eren izar 6 1 1 re 6 1 2 System 52 UE 8 1 3 Before Oe EE 8 1 4 EE EC le TE 11 LS CSE Ta EE 18 2 Request to Enter the E 5 eee ERR PLN RENS ELI Re Eas LESE INR Ru E a a Eae x eae Fas Fatis uin 24 2 1 Request to Enter the DC ay TSTST ER ERR ERT 24 2 2 Tocanc lthe admission request degen 30 2 3 Use of Staging Rooms available only at the TDC nennen nnne 34 3 Shipping Receiving e EE 36 3 1 Shipping receiving Dacka968 o HEREIN RENNES 36 3 2 Cancel th request to ship r c rye packages ee tete edite e ebr
49. ei ege bi 43 REENEN 47 4 1 Change the Password e tee E ERES ERR S EGRE RR ENSE a Pese Foe E REN RO 47 4 2 When you have forgotten your D ssword senes TRET ETRE EEEE EEEE EEA 48 5 Reference Request submission by using XML format 52 5s CSE Update Request m XML Forrma t rre rh ERR RR ERE E ERE EEEE EE Eea Eies 52 5 2 Admission Request in XML Format eene enne seen rne aa iniia 56 2 9 Receiving Request mx MIs eege 65 4 Shipping Request XML Ree EL e e e e eite eit Et dte ete eiTe oen ouai deed ces 71 6 When portal 1S Out OL SERVICE oer rere ever eI e Ee re PETI E MEE E KP eee ees 76 Copyright 2011 by KVH Co LTD All Rights Reserved 4 KVH PROPRIETARY 7 Field Description QOO KVH Portal Data Center Site User Manual New Standards in IT Management S 77 7 1 Admission REGUESE cessscassicsssascicsasessecsasaarecsasaaneciesecneconsennecseenageraanansersavaasesoavaaiensessaseavauaaseavuaasenosente TI T2 Recemme Ls LT H 79 7 3 Shipping EE 81 FECE GNI NEEN E UN 83 Copyright 2011 by KVH Co LTD All Rights Reserved 5 KVH PROPRIETARY QOO KVH Portal Data Center Site User Manual ae a IT Management 1 Before Using the Data Center Site 1 1 Terms of Use The Terms of Use of KVH Portal is based on the KVH Tokyo Data Center User s Guide KVH Tokyo Data Center2 User s Guide and KVH Osaka Data Center User s Guide 1 Definitions 1 1
50. ember_name4 Text 100 Name 4 AB1 1 28 company_name5 Text 100 Company 5 AC1 1 29 member name5 Text 100 Name 5 AD1 1 30 company name6 Text 100 Company 6 AE1 1 31 member name6 Text 100 Name 6 AF1 1 32 company name7 Text 100 Company 7 AG1 1 33 member name Text 100 Name 7 AH1 1 34 company name8 Text 100 Company 8 Alt 1 35 member namen Text 100 Name 8 AJ1 1 36 company name9 Text 100 Company 9 AK1 1 37 member namen Text 100 Name 9 AL1 1 38 company_name10 Text 100 Company 10 AM1 1 39 member_name10 Text 100 Name 10 AN1 1 40 remarks Text 2000 Comment 5 3 Receiving Request in XML Format Use the XML file as given below to create a request for receiving packages 5 3 1 Receiving Request XML Sample lt xml version 1 0 encoding UTF 8 gt lt doss_request gt lt data_center_id gt lt data_center_id gt lt Shipping false Receiving true gt lt inout gt true lt inout gt Copyright 2011 by KVH Co LTD All Rights Reserved 65 KVH PROPRIETARY OQO KVH Portal Data Center Site User Manual Kee lt Date of shipping out from customer gt user ship date 2010 06 01T12 00 00 user ship date lt Date of planned delivery to DC gt ship date 2010 06 01T13 00 00 ship date lt Date of customer pickup at DC gt receive date 2010 06 10T15 30 00 receive date lt Delivery company g
51. est is required item Ces wo oix egeo ru SHISOOOOTEST SS Test Account Tokyo DO TEST E Charlie Yoshida KVH Tokyo Data Center r multiple days Name Name Name Name Name Name Name Escorted by Rack unlock request Purpose of visit enance l Repair F Tour C Meeting Other Housing room About Information Security Privacy Policy Terms of Use About KVH 1 Input Visiting time from and Visiting time to By clicking calendar icon you may select date on calendar view The default is set as next day so please be aware to change the date to today if you are requesting for today s visit Copyright 2011 by KVH Co LTD All Rights Reserved TI KVH PROPRIETARY OQO KVH Portal Data Center Site User Manual itandards in IT Management 2 By selecting Request for multiple dates this feature will help you to create same requests if you are requesting for same time of entry and leave dc every day For security reasons one request will be invalid once applicant leave data center 3 Input name and company name of the visitor If visitors are over 10 people please submit in to 2 requests 4 Select escort person from Customer with visitor card or KVH for KVH staff Please input rack number of where you want to have visitor escorted when you select KVH 5 Select Yes for KVH to un
52. est list Admission Shipping G CSL Receiving Request form Request list Search Admission request Accepted your request Click on Request cancel for canceling this request SHAE23FA0224 OBA Co Ltd Resort Project HI Keiko Yamada KVH Tokyo Data Center LETTER 2010 06 16 1430 ETT 2010 06 17 17 30 1 Company OBA Co Ltd Name Yoshida Charlie Name EU Customer En L Pass i Reie en Back to request list Request cancel Printout About Information Security Privacy Policy Terms of Use About KVH 5 After the request is approved you will be notified by E mail Copyright 2011 by KVH Co LTD All Rights Reserved 29 KVH PROPRIETARY OOO vun Data Center Gite User Manual X You will also be notified by E mail if there is any information missing in the request You will then be asked to make the necessary changes to the request and resubmit it OBA Co Ltd Mr Yamada Your request was approved Thank you and best regards Please do not reply to this message It was sent from an unmonitored e mail address and we are unable to respond to any replies Hee ee KVH Co Ltd DC On site Support Name TEL 0120 525135 81 3 5617 2342 e mail dc onsite kvh co jp KVH Portal https portal kvh co jp EE 2 2 Tocancel the admission request If it is necessary to cancel withdraw the request for a specific visitor to access the data center the fol
53. iko Yamada 2010 06 14 14 42 Requesting VT001634 2010 06 17 14 05 2010 06 17 19 05 Maintenance Keiko Yamada 2010 06 14 14 42 Requesting VTO001640 2010 06 16 14 30 2010 06 17 17 30 Repair Keiko Yamada 2010 06 14 14 36 Requesting doy KVH PROPRIETARY Copyright 2011 by KVH Co LTD All Rights Reserved 24 S KVH Portal Data Center Site User Manual 2 1 2 STEP2 Open the New DC Admission Request screen 1 Click the Request Form link to open the New DC Admission Request screen KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT OQQA Data Center Site OBA Co Ltd Resort Project Data Center Logout Request list Admission ge EEN O CSL O Geequestiorm Request list Search Admission request is required item Browse Apply Clear SHAE23FA0224 EET OBS Co Ltd Resort Project EE ts Keiko Yamada KVH Tokyo Data Center uge time from nos F4 fay Hour 30 v Minute R ons ril gt How 30 zl Minute T Request for multiple days 10 Company Name c Escorted by Customer C KVH Sch Me d Rack unlock request T KZ C No Maintenance Repair l Tour T Meeting l Other Purpose of visit D Housing room rower Staging room D on IC NUN About Information Security Privacy Policy Terms of Use About KVH VH Co Lid All rights reserved 2 1 3 STEP3 Admission Request 1 Enter the visitor s name company name and other required information on the New
54. ine of the file needs to be Tag names are case sensitive The tag uses a nested structure Please do not forget to add a closing tag 5 3 2 How to use Receiving Request in XML Format on Excel 1 Use Microsoft Office Excel to open Receiving request which is in XML format 2 Below message will be shown Please select As an XML list then click OK Open XML xj Please select how you would like to open this file As a read only workbook Use the XML Source task pane o e 3 Below message will be shown Please click OK Microsoft Office Excel X The specified XML source does not refer to a schema Excel will create a J schema based on the XML source data Inthe future do not show this message 7 Help 4 To see the source of each cell select the cell which has information gt Right click gt Select XML then XML Source Screen will show the source of information at the right side X For more details on XML items for the Receiving request please refer to Section 5 3 3 Copyright 2011 by KVH Co LTD All Rights Reserved 67 KVH PROPRIETARY OOO vun E Data Center Site User Manual XML Source mU ella XML maps in this workbook doss_request_Map e Ej 5 dossrequest a j inout user ship date ship date receive date transport company E box number box size use_entrance reason Jorge size resson ammount reason_other reason
55. lastName LastName 1 lastName firstName FirstNamet1 lt firstName gt lt department gt IT Solution Dept lt department gt lt partnerName gt Sample Co Ltd lt partnerName gt lt workPhone gt 03 1234 5678 lt workPhone gt lt workPhone2 gt 03 4321 8765 lt workPhone2 gt lt email gt name1 sys sys com lt email gt lt email2 gt sample sys sys com lt email2 gt lt roleName gt ACR lt roleName gt lt area gt Area lt area gt lt access gt LEVEL A lt access gt cslIMember csIMember Copyright 2011 by KVH Co LTD All Rights Reserved 52 KVH PROPRIETARY OQO KVH Portal Data Center Site User Manual lt lastName gt LastName2 lt lastName gt lt firstName gt FirstName2 lt firstName gt lt department gt Tech Dept lt department gt lt partnerName gt Sample Co Ltd lt partnerName gt lt workPhone gt 03 8765 4321 lt workPhone gt lt workPhone2 gt 03 4321 8765 lt workPhone2 gt lt email gt name2 sys sys com lt email gt lt email2 gt sample sys sys com lt email2 gt lt roleName gt ACR Sub lt roleName gt lt area gt Area2 lt area gt lt access gt LEVEL B lt access gt csIMember cslMember lt lastName gt LastName3 lt lastName gt lt firstName gt FirstName3 lt firstName gt lt department gt Technical Support Dept lt department gt lt partnerName gt Sample Co Ltd lt partnerName gt lt workPhone gt 03 1234 9876 lt workPhone gt lt workPhone2 gt lt workPhone2 gt
56. lock rack for visitor to work In such case please input rack no 6 Select visitor s purpose of the visit to data center multiple selection 7 Select room which visitor needs to use multiple selection Housing Room Server room where customer s racks are stored Staging Room Reservation room where visitor can work on unpacking Copyright 2011 by KVH Co LTD All Rights Reserved 78 KVH PROPRIETARY GO KVH Portal Data Center Site User Manual 7 2 Receiving Request KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT OQO Data Center Site IS Test Account Tokyo DO TEST Data Center Logout Request list Admission Q hoping o CSL G Request form Request list Search Shipping Receiving request is required item BB Apply Clear D6 Customer EE Goe LES 15 Test Account Tokyo DC TEST Uit Charlie Yoshida KVH Tokyo Data Center Ship Receive C Shipping Shipping from DC Receiving Delivery to DC Date shipped by mee customer Date of planned 2010 delivery to DC Date of customerf eee pickup at DCs Ship Receive Loading dock About Information Security Privacy Policy Terms of Use About KVH C 2009 KVH Co Ltd All rights reserved 1 Input date of package dispatch from customer or manufacture By clicking calendar icon you may select date on calendar view 2 Input date of package delivery to data center
57. lowing procedures need to be taken to cancel the request 2 2 4 STEP1 Open the Admission Request screen 1 Click the Admission tab to open the DC Admission Request List screen KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT OOA Data Center Site OBA Co Ltd Resort Project Data Center Logout ot liet Kach Shipping ne Request form Request list Search Admission request list L RequestNo T Time from T Timeto T Purposeofvisit Requester 1 Requestdaie Status T001635 2010 06 18 14 05 2010 06 18 19 05 Maintenance Keiko Yamada 2010 06 14 14 42 Requesting VT001634 2010 06 17 14 05 2010 06 17 19 05 Maintenance Keiko Yamada 2010 06 14 14 42 Requesting T001640 2010 06 16 14 30 2010 06 17 17 30 Repair Keiko Yamada 2010 06 14 14 36 Requesting 2 On the Admission Request List screen click on the status link of the request to be cancelled to Copyright 2011 by KVH Co LTD All Rights Reserved 30 KVH PROPRIETARY S KVH Portal Data Center Site User Manual open the Admission Request screen Admission request list RequestNo Timefrom Timeio Pusposeofvisit Requesier Requestdaie Status T001635 2010 06 18 14 05 2010 06 18 19 05 Maintenance Keiko Yamada 2010 06 14 14 42 Requesting VT001634 2010 06 17 14 05 2010 06 17 19 05 Maintenance Keiko Yamada 2010 06 14 14 42 Requesting VTOO1640 2010 06 16 14 30 2010 06 17 17 30 Repair Keiko Yamada 2010 06 14 14 36 Requesting 2 2
58. nd click OK X If you prefer to create an XML file and update the information all at once click Browse button and select the XML file Then clicking on the Apply button to display the XML file on the screen After the information is displayed please confirm it If there is no need to edit any information click OK For more details on the XML format please refer to Section 5 3 Request to Receive Packages in XML Format and Section 5 4 Request to Ship Packages in XML Format Clear is to reset xml you applied not for formatting CSL Copyright 2011 by KVH Co LTD All Rights Reserved 38 KVH PROPRIETARY X KVH Portal Data Center Site User Manual KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT OQO Data Center Site OBA Co Ltd Resort Project Data Center Logout Request list Admission nipping v CSL G Request form Request list Search Shipping Receiving request 3 IN Keiko Yamada Reguest io Tokyo Data Center Shipping Shipping from DC Receiving Delivery to DC EE BEEEEET H22m x Wim x Di 2 Size pee Ship Receive D Yes Ship Receive Reason TUE Large size Large of items T Others Please specify expected time for loading deck and elevator x i lt EES TTT About Information Security Privacy Policy Terms of Use About KVH Co Ltd All 2 When the information has been correctly inpu
59. nt from an unmonitored e mail address and we are unable to respond to any replies Tenn on EE ee KVH Co Ltd DC On site Support Name TEL 0120 525 135 81 3 5617 2342 e mail de onsite kvh co jp KVH Portal httos portal kvh co jp Teor ok dox doe doe ok K doe doe tot tot tot te Sample Completion Notification Message 4 2 When you have forgotten your password When you have forgotten your password to log in the Data Center Site a temporary password can be issued by E mail To get the temporary password please follow the steps given below Copyright 2011 by KVH Co LTD All Rights Reserved 48 KVH PROPRIETARY GO KVH Portal Data Center Site User Manual in IT Management 4 2 1 STEP1 Go to KVH Portal Login Screen 1 Click Forgot your password Link at the bottom of the log in screen to open Forgot the password screen 999 Portal KVH JAPANESE MANUAL CONTACT UserID ee E mail address l Password l About Information Security Privacy cy Terms of Use About KVH 9 K HCo Ltd All righi 4 2 2 STEP2 Request a temporary password 1 Enter your E mail address the one that has been registered as E mail 1 on the CSL in Forgot password screen and click the Submit button QOQA Portal KVH JAPANESE MANUAL CONTACT Forget your password Input your User ID e mail address below to re publish new password Password will be announced by e mail
60. nter Site l l i OBA Co Ltd Resort Project Request int O 0 liOn Lo Request form Request list Search Shipping Receiving request list Pick up date of rece ST000584 Ship 2010 06 15 18 15 cable Keiko Yamada 2010 06 14 15 13 Presse STO00583 Rece 2010 06 16 11 15 2010 06 16 11 15 Server Keiko Yamada 2010 06 14 15 12 Approved STO00582 Ship 2010 06 15 18 10 Server Keiko Yamada 2010 06 14 14 05 Approved About Information L C 2009 KVH Co Ltd All right 2 Check the list to make sure that there is no duplicate request submitted by another person Shipping Receiving request list Pick wp date of rece STO000584 Ship 2010 06 15 18 15 Keiko Yamada 2010 06 14 15 13 Hem ST000583 Rece 2010 06 16 11 15 2010 06 16 11 15 Server Keiko Yamada 2010 06 14 15 12 Approved ST000582 Ship 2010 06 15 18 10 Server Keiko Yamada 2010 06 14 14 05 Approved Copyright 2011 by KVH Co LTD All Rights Reserved 36 KVH PROPRIETARY S KVH Portal Data Center Site User Manual 3 1 2 STEP2 Open the New Shipping Receiving Request screen 1 Click Request Form link to open the New Shipping Receiving Request screen DH KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT S Data Center Site OBA Co Ltd Resort Project Data Center Logout Request list Admission Shipping o cs 06 Receiving Request list Search Shipping Receiving request is item Browse Apply v Clear
61. o Yamada Ren Tokyo Data Center Jia Shipping Ey peg eee 2010 06 15 18 15 Owe ELM Yamato Ship Receive Quantity i Size Loadins docktt E T Back to request list About Information Security Privacy Po eme of Use About KVH L C 2009 KVH Co Ltd All 4 After the request has been approved you will be notified by E mail OBA Co Ltd Mr Yamada Your cancel request has been approved Thank you and best regards Please do not reply to this message It was sent from an unmonitored e mail address and we are unable to respond to any replies TR Ronn dox doe doe toon dob doe oe ee KVH Co Ltd DC On site Support Name TEL 0120 525135 81 3 5617 2342 e mail dc onsite kvh co jp KVH Portal httos portal kvi co jp See ee ee Copyright 2011 by KVH Co LTD All Rights Reserved 46 KVH PROPRIETARY S X KVH Portal Data Center Site User Manual IT Management 4 Other Set up 4 1 Change the Password The log in password may be changed as described below Password is necessary to set with alphabet and numbers of mix and over 6 characters Symbol characters are also available There is no limitation of password but we recommend you to update password periodically 4 1 1 STEP1 Open the Change Password screen 1 Click the Change Password tab at the top right side of the screen to open the Password Change screen KV H JAPANESE MANU AII CHANGE
62. o proceed further 3 2 CSL management Customer is solely responsible for submitting managing and monitoring the Customer s CSL s Customer acknowledges and agrees that KVH may also monitor manage or otherwise process CSLs The Customer agrees that CSL are limited to 10 users as default 3 3 Permissions for requests Customer is responsible for managing CSL permissions and agrees to update the CSL to reflect the Customer s security requirements For example the Customer should remove individuals from the list when they are no longer authorized to access the Customer s equipment in the data center The system supports the following permissions for each user 1 DC Admission Request 2 DC Shipping Receiving Request 3 CSL Update Request For the above permissions only authorized users can make requests and KVH will not accept requests that have incomplete or erroneous data Copyright 2011 by KVH Co LTD All Rights Reserved 7 KVH PROPRIETARY QOO KVH Portal Data Center Site User Manual rds in IT Management You can activate or inactivate permissions by clicking on each button ERU Activate SES View admission request a Edit admission request Se ERE inactivate View shipping amp receiving Edit shipping amp receiving Submit shipping amp receiving package request package request package request Submit admission request Submit CSL update request 4 Support Services If any errors occur due to incomplet
63. of your User ID SUBMIT BACK User ID Your e mail address About Information Security cy Terms of Use About KVH 9 KVH Co Ltd All righi Copyright 2011 by KVH Co LTD All Rights Reserved 49 KVH PROPRIETARY OOO vun Data Center Site User Manual re K mer T T RS en 2 The new temporary password has now been issued The temporary password is sent to the E mail address which has been provided by the customer OQQA Portal KVH JAPANESE MANUAL CONTACT New password is published Password will be announced by e mail of your User ID TOP About Information Security Privacy Policy Terms of Use About KVH KVH Co Ltd All OBA Co Ltd Mr Yamada Per your request the password has been changed successfully Please login to the portal with your ID and new Initial Password Please change the Password after login Click change password at the top right side of the screen URL https portal kvh co jp ID customer E mail address Initial Password XXXXXXXX Thank you and best regards Please do not reply to this message It was sent from an unmonitored e mail address and we are unable to respond to any replies RRR RR ERR doe dole ok dok doe dol ERR dee ERE KVH Co Ltd DC On site Support Name TEL 0120 525135 81 3 5617 2342 e mail de onsite kvh co jp KVH Portal httos portal kvh co jp ee ee eode eene ee eoe Cop
64. one numbers can be registered only in numeric example 0312341234 or numeric and hyphens example 03 1234 12347 Note 3 There are the following 4 categories of access level Only for TDC and TDC2 but TDC 2 do not have Level B e Level A Customers who can access Unescorted at any time 24x7 e LevelB Customers who can access Unescorted from 8 00 a m to 8 00 p m Local Time Monday to Friday except holidays s Level C Customers who need to be escorted by the person registered in Level A or Level B or by DC Onsite Support personnel when entering or leaving the data center e Level D Customers who can request for Remote Hands and or Inquiries A group name may be used to register Biological information can be registered for TODC user Customers of the Tokyo Data Center or Partner Data Center who have Level D are asked to enter hyphen in the area Note 4 For Tokyo Data Center users please input area e g 1A 1B Note 5 There is a limit to the number of characters in the input field Please refer to 5 1 3 CSL request XML item description Copyright 2011 by KVH Co LTD All Rights Reserved 23 KVH PROPRIETARY S KVH Portal Data Center Site User Manual Vi 2 Request to Enter the DC If it is necessary for some people other than those registered on the CSL for example vendors to enter the data center to do the work in the server room Such people may enter as visitors regardles
65. pa sie win din Supe A Zi E S Sr Comment ctivate permissions by clicking on each button SE or Login ID Available This becomes active if E mail Address 1 is filled ERN Activate p View admission request c Edit admission request pl Submit admission request ERE inactivate View shipping amp receiving Edit shipping amp receiving Submit shipping amp receiving package request package request package request out KVH Please click Add10Rows for adding new 10 rows XACR is fixed on top row Copyright 2011 by KVH Co LTD All Rights Reserved 12 KVH PROPRIETARY QOO KVH Portal Data Center Site User Manual in IT Management 1 4 2 STEP2 CSL Request 1 Onthe New CSL Update Request screen please input the name company name and other required information marked with and click OK e A NEC NE NEUE RN GN A Last Name Division Corapar Tell E mail 1 Login ID Gi Yamada Keiko System Dep OBA Co Ltd 03 0987 0987 zucs200 kvh sales ACR LEVELA v Tel2 E mail 2 090 1 234 098 Clear Permission for portal View description SS B 3 A Eel Ee ES Eee Division Compan pem E mail 1 Login ID N TDC BS 2 E mail 2 Last Name pe Corapar 1 E mail 1 Login ID TDC P D LEVELA v o 2 E mail 2 Clear Corment X If you prefer to create an XML file and update the information all at once click Browse button and select the XML file Then click on the Ap
66. ply button to display the XML file on the screen After the information is displayed please confirm it If there is no need to edit any information click OK For more details on the XML format please refer to Section 5 1 CSL Request in XML Format 4Clear is to reset xml you applied not for formatting CSL CSL Update request Em Custnmer ID SHAE23FA0224 Requester i OBA Co Ltd Resort Project gy Keiko Yamada es uest date EC Browse Apply 1NO Division eg aS eS eS aeg tem al Last Name Division Compar Tell E mail 1 Login ID TDC i Yamada Keiko System Dep OBA Co Ltd 03 0987 0887 feucs200 kvh sales ACR LEVELA lt aa Tel2 mamm 090 1234 098 Clear Permission for portal View description Last Name Compan E mail 1 Login ID TDC g g DI LEVELA gt 2 Tel2 Email 2 Clar m e GLogaID Ave s nn die se af Sheene E GL X Copyright 2011 by KVH Co LTD All Rights Reserved 13 KVH PROPRIETARY Gee KVH Portal Data Center Site User Manual B Wans f eg XIt is possible to set up and change CSL members permission by clicking on buttons explained below The button color changes between green enabled and grey disabled color each time you Click Login View Admission Edit Admission Submit Admission View Shipping Edit Shipping Submit Shipping View CSL Edit CSL Submit CSL Data Center Site login which will become green if E
67. s if the visitor is accompanied by some people registered on the CSL or not The request to enter the Data Center as a visitor may be submitted at the Data Center Site 2 1 Request to Enter the DC To submit admission request for Data Center visitors please follow below steps 2 1 1 STEP1 Check the Admission Request List 1 After successful login and clicking on Data Center tab click the Admission tab to open the Admission Request List screen KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT QOQA Data Center Site OBA Co Ltd Resort Project Data Center Logout Sere Shipping c Requestlist O GE csL Request form Request list Admission request list Request No l Time from Time do Purpose ofvisit Reguesier p Requestdate d Status T001635 2010 06 18 14 05 2010 06 18 19 05 Maintenance Keiko Yamada 2010 06 14 14 42 Requesting VT001634 2010 06 17 14 05 2010 06 17 19 05 Maintenance Keiko Yamada 2010 06 14 14 42 Requesting VTO001640 2010 06 16 14 30 2010 06 17 17 30 Repair Keiko Yamada 2010 06 14 14 36 Requesting About Information Security Privacy Policy Terms of Use About KVH L C 2009 KVH Co Ltd All rights reserved Check the list to make sure that there is no duplicate request submitted by another person Admission request list Liege No Timefrom Timeto Purpose teen Requester Request date Status VT001635 2010 06 18 14 05 2010 06 18 19 05 Maintenance Ke
68. t transport company FedEx transport company lt Quantity of package gt box number23 box number lt Size of package gt lt box_size gt Hight2 2m x Widthim x Depth0 8m lt box_size gt lt Require loading dock ONLY FOR TDC Users gt lt use_entrance gt true lt use_entrance gt lt Reason of using loading dock is because package is Large gt lt reason_large_size gt true lt reason_large_size gt lt Reason of using loading dock is because package quantity is a lot gt lt reason_ammount gt true lt reason_ammount gt lt Reason of using loading dock is others gt lt reason_other gt true lt reason_other gt lt Comment field for others on reason of using loading dock gt lt reason_other_comment gt Free text field lt reason_other_comment gt lt Contetns gt lt contents gt Servers lt contents gt lt Manufacture gt lt maker gt IBM lt maker gt lt Comments gt Copyright 2011 by KVH Co LTD All Rights Reserved 66 KVH PROPRIETARY S X KVH Portal v Data Center Site User Manual New Standards in IT Management lt remarks gt Free text field lt remarks gt lt doss_request gt Use character code UTF 8 for the XML file In editing the XML file use a text editor which allows storing the text in UTF 8 The XML file header lt xml version 1 0 encoding UTF 8 standalone yes gt placed on the first l
69. t a message Request has been saved appears X The request is saved and if it is necessary the request can be selected from the list and resubmitted at a later date Copyright 2011 by KVH Co LTD All Rights Reserved 39 KVH PROPRIETARY S KVH Portal Data Center Site User Manual KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT S Data Center Site OBA Co Ltd Resort Project Data Center Request list Admission Ripping 9 csL Request form Request list Search Shipping Receiving request Your requeset has been saved Please continue to submit your request or go back to request list page SHAE23FA0224 OBA Co Ltd Resort Project Requester ceio Yaaa Request to KVH Tokyo Data Center M Date of Shipping from DC DS 2010 06 15 19 25 exe NENNT Copyright 2011 by KVH Co LTD All Rights Reserved 40 KVH PROPRIETARY S KVH Portal P Data Center Site User Manual 3 Click Submit button to submit the request X To modify the request click the Edit button KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT S Data Center Site OBA Co Ltd Resort Project Data Center Logout Shipping Request list Admission PL o CSL Request form Request list Search Shipping Receiving request Your requeset has been saved Please continue to submit your request or go back to request list page DIE 29 SHAE23FA0224 EET Li enn EE
70. tion Security racy Policy Terms of Use About KVH 3 Click Submit button to submit the request X To modify the request click the Edit button Copyright 2011 by KVH Co LTD All Rights Reserved 27 KVH PROPRIETARY GO KVH Portal Data Center Site User Manual IT Management e KVH JAPANESE MANUAL CHANGE PASSWORD CONTACT QOQA Data Center Site OBA Co Ltd Resort Project Data Center Logout Request list Admission ebe Oo CSL O eceiving Request form Request list Search Admission request Your requeset has been saved Please continue to submit your request or go back to request list page SHAE23FA0224 EN OBA Ca Ltd Resort Project ME 7707075 KVH Tokyo Data Center MED AH CE 2010 06 16 14 30 MOULE 2010 06717 17 30 l Company OBA Co Ltd Name Yoshida Charlie 2 Company Name 3 Company Name 4 Company Name 5 Company Name 6 Company Name 7 Company Name S Company Name 9 Company Name 10 Company Name Visitor LEE UN Customer Rack unlock ELGE No es 4 Your request has been submitted Please wait until KVH finishes processing your request Copyright 2011 by KVH Co LTD All Rights Reserved 28 KVH PROPRIETARY GO KVH Portal Data Center Site User Manual ORD CONTACT IKVH JAPANESE MANUAL CHANGE PA O Data Center Site OBA Co Ltd Resort Project Data Center Logout Requ
71. vh co ip Komi LEVEL sil TA First Name Tel 2 E mail 2 Lada Olear apnar paa wie win di Sere af Zi E H Sr Comment You can activate or inactivate permissions by clicking on each button This becomes active if E mail Address 1 is filled View shipping amp receiving Edit shipping amp receiving Submit shipping amp receiving package request package request package request pm Edit CSL ELI Submit CSL update request j Activate ERE inactivate About KVH 1 Input last name 2 Input first name Copyright 2011 by KVH Co LTD All Rights Reserved 83 KVH PROPRIETARY QOO KVH Portal Data Center Site User Manual dards in IT Management 3 Input division department 4 Input company name 5 Please enter your phone number Only ACR is mandatory KVH will contact you through this number in case Identity confirmation is required The visitor gets sick or injured and requires medical treatment The applicant for a visit or ship in out cannot be contacted or some details could not be confirmed with the applicant 6 Input emergency telephone number in case KVH could not reach Tel1 7 The primary E mail address E mail 1 will be used as the KVH Portal login ID It is compulsory for users who are required to view create or submit request forms to register E mail 1 address Please note that users without an E mail 1 cannot access the KVH Portal The primary E mail E m
72. yright 2011 by KVH Co LTD All Rights Reserved 50 KVH PROPRIETARY S KVH Portal Data Center Site User Manual in IT Management Click TOP to go back to the log in screen Enter the login ID mail address and the temporary password which has been mailed to you to log in to the Data Center Site OQQA Portal KVH JAPANESE MANUAL CONTACT New password is published Password will be announced by e mail of your User ID TOP About Information Security Privacy Policy Terms of Use About KVH L C 2009 KVH Co Ltd All rights reserved X After you log in using the temporary password it is recommended to change the password to something which is easy to remember Please refer to Section 4 1 Change the Password on how to change the password Copyright 2011 by KVH Co LTD All Rights Reserved 51 KVH PROPRIETARY OQO KVH Portal Data Center Site User Manual l ds in IT Management 5 Reference Request submission by using XML format Information on CSL update Admission and Shipping Receiving requests can be entered by using the XML file Sample XML files for different types of requests are shown hereunder to help you create XML formats 5 1 CSL Update Request in XML Format To submit a CSL update request use the XML file as shown below 5 1 1 Sample of CSL update request in XML format lt xml version 1 0 encoding UTF 8 standalone yes gt csIMembers cslMember

Download Pdf Manuals

Related Search

Related Contents

LEICA M  取扱説明書 - ログイン｜製品比較システム管理  Samsung LA26B450C4 راهنمای محصول    Amana A9RXNMFW User's Manual  BHFM USER GUIDE  Techgrow T-Mini manual v1.10  OmniMount UCL-L Platinum  

Copyright © All rights reserved. Failed to retrieve file