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Badger Meter Model 3700 Data Acquisition Server

1. 14 Example Dial in from a WinXP computer 14 System Options ii 15 SIAlUSicati nia 15 PIOCOSSES i Livi A nie 15 Date and TIME sorrisa anie 15 Universal Time Is Your Friend in 15 System logS ii Firmware Update Diagnostics E Host LOoKUp icri alri Connection TeSt i L GD GONSOle Lii ti al Lie ela LogiFile Data sasanidi ani Log File Status Log File Format iii Log Storage Capacity 20 Uploading data to the BMO website 20 Retrieving Data From the Model 3700 20 HTTP Direct from the Model 3700 21 FTP Direct from the Model 3700 nn 21 Enertrax download direct from the Model 3700 21 HTTP Post Upload To Building Manager Online 21 HTTP Post Upload To Your Database Server 21 Removing Data From the Model 3700 21 Linking to Model 3700 Device Status Pages 21 OVERVIEW The Model 3700 data acquisition system is designed to allow owners and managers of commercial and industrial facilities with acost effective means of gathering crucial information in a timely manner To meet these requirements the Model 3700 system provides the installer with all the tools necessary to install and config
2. Do not assign this address to any other Modbus device e If only one device is not working try disconnecting all the other devices on the Modbus loop to isolate the problem If possible bring the failed device adjacent to the Model 3700 and attach it with a short stub of wire to eliminate possible wiring problems If the Model 3700 can find a device on the short stub the problem is probably a wiring related issue on the RS485 loop e Check to verify the Modbus device is supported by the Model 3700 Usually the Model 3700 willlocate the device and display Unsupported in the device status column if the device is not recognized by the Model 3700 firmware drivers In the lower right corner of this screen there is a link that will show a list of supported devices Use this to verify the Modbus device in question is supported by the Model 3700 firmware version If not check for firmware upgrades online with the Firmware Update configuration page e Remember the Model 3700 may take between 2 and 5 minutes to detect a new device that has been attached to the Modbus RS 485 loop Rebooting the Model 3700 refreshing the device list page or using the console Modbus status menu will not speed up the recognition process e Click the Troubleshooting link at the bottom of the Modbus device list page for further diagnostics Modbus Setup The Modbus setup page provides several options related to the Modbus RS485 serial port Loop Name T
3. Step 4 Select the Network PPPO DialinSetup option from the Model 3700 configuration webpage A Check the Dial in Enabled option B Set the IP Netmask and Remote Address as shown in Dialin Address Worksheet The IP addresses shown factory default will work for most dialup connections If you make changes to the IP address make note of it for future use C Click Apply to save your changes Example Dial In From aWinXP Computer The Model 3700 is designed to allow connections from any generic PPP system including MacOS Linux Windows 9x XP and 2000 We have found that windows XP 2000 has a timeout issue that affects some computers but not others When calling the Model 3700 with Windows XP 2000 you may receive an error message stating that a loopback error was detected preceded by windows hanging up promptly after connecting to the Model 3700 If that is the case a slight delay in the dial process for windows will correct the problem Adding this delay in a dial script is detailed below Step 1 Using notepad create a text file called c windows system32 ras Model 3700 scp In that text file add the following script proc main delay 2 endproc Save and close the file 14 Step 2 Create a windows networking connection A From the control panel select Network Connections Click Create a New Connection B The Connection Wizard will appear with a welcome screen and no options Click Next Select Connect To the
4. of your Model 3700 username root password admin The same as the admin password cd var log modbus dir view a list of log files mdel gz remove the log file to free up flash space bye The mdel command will tell the FTP software to delete all files ending in gz in the current directory Some FTP clients will allow you to specify a command Prompt prior to using mdel that will prevent the FTP client software from asking if you are sure you wish to delete each file Linking to Model 3700 Device Status Pages It may be helpful to create a shortcut or a hyperlink on another web page that will direct the browser to bring up a specific device status page in your browser To do this right click on the page and select properties The URL for the page will be shown on that dialog Simply copy paste this URL into your link The Model 3700 can provide Modbus device data in XML format This feature coupled with browser based AJAX Javascript can provide a very powerful tool to allow the creation of custom web pages 21 22 This page intentionally left blank This page intentionally left blank 23 Badger and Data Industrial are registered trademarks of Badger Meter Inc Netscape is a registered trademark of Netscape Communications Corp Internet Explorer and Windows are registered trademarks of Microsoft Corporation Juno is a registered trademark of USAR Systems Incorporated AOL is a registered trademark
5. 49 11 0 0 0 0 2002 01 31 18 40 00 0 0 0 NULL 87 82 39 05 49 11 0 0 0 0 2002 01 31 18 45 00 139 NULL NULL NULL NULL NULL NULL NULL NULL NULL NULL Inthis example the first line shows a regular log entry The second line shows a high range alarm for data point 2 The third column shows point 1 as invalid and the fourth line shows the Modbus device is not responding Notice the following columns are shown 1 Date Time in UTC GMT time This field is quoted to handle the space in the middle The format is YYYY MM DD HH MM SS Modbus error if any 0 no error see table below Low Range alarm bitmap hex notation High Range alarm bitmap hex notation Data point 1 Data point 2 Data point N ONOAPR WN Comments Date Time The date time column reports the time at which data was logged from the Modbus device NOTE This is not necessarily the time at the start of the log cycle Users with large number of devices may notice some of the Modbus devices at higher address numbers report 1 or 2 seconds after the first modbus devices This is because the 9600 baud speed of the Modbus loop is not fast enough to log all modbus devices in less than 1 second If a device does not respond during a log cycle the Model 3700 will attempt to query the device several more times If a subsequent query is successful the time of the successful query will be used in the log file but may be several seconds after the initial log cyc
6. In UTC and Local time Date Time Dropdown menus to select the current Local time manually Timezone a drop down list of the supported time zones Time Sync Protocol Select NTP or Rdate Most Linux Unix systems provide Rdate however many provide NTP as well Windows domain servers can also provide NTP If possible use NTP as it is a more robust protocol Time Server Specify the DNS name or IP address of your time server You may need to verify if your firewall will allow NTP or Rdate packets to pass through Generally it is better to use a local time server if possible Universal Time Is Your Friend Log data is stored in UTC time UTC is sometimes referred to as Greenwich MeanTime GMT This allows data collection services such as BMO to collect data from multiple sites in different time zones If you are operating your own database system to store log data from the Model 3700 it is best to store the data in UTC time inthe database as well and only convert it to local time when generating the final report or graph for the user If you store data in local time you will have the following issues 1 Local time is relative Is local the time where the Model 3700 exists or local to where the data is stored If local to the Model 3700 you must shift each Model 3700 data set depending on its location 2 There are about 11 time zones in the US Some observe DST others do not These include Alaska Aleutian Arizona Central Eas
7. Internet and click Next Select Set Up My Connection Manually and click Next Select Connect Using a Dial up Modem and click next Enter My Model 3700 for the ISP name you may want to name each Model 3700 connection by the name of the building where it resides Click Next G Enter the phone number of the phone line attached to the Model 3700 Click Next H Enter admin for the username and the admin password in the password field Uncheck the option Make This The Default Internet Connection Click Next I The connection wizard will show you that the setup is complete Click Finish mmoo Step 3 Configure connection details A Right click on the My Model 3700 connection icon you created in Step 2 above You may also click the properties button in the dial out dialog box B General Tab defaults are okay C Options Tab Verify the option Include Windows Login Domain is not checked Set any timeout values if desired D Security Tab Security Use Typical allow unsecured password At the bottom of the dialog box in the section Interactive Login and Scripting Check the Run Script checkbox Click the browse button below the script name Select the Model 3700 scp file created in step one above Click the Open Button The script name should appear to the right of the Run Script checkbox E Networking Tab defaults are okay F Advanced Tab defaults are okay G Click Okay to save the changes Step 4 Dial the
8. Serial Port Speed This feature allows you to specify the maximum speed at which th modem can communicate at The default is 57 6 kbps This is useful in diagnosing noisy phone lines you may be able to geta more reliable connection by slowing down the maximum rate of data transfer Modem Setup String This option allows the use of specialized modem setup strings The default AT is sufficient for most applications 12 Modem Speaker Enabled This option sets whether the speaker is on or off when dialing out or answering a call Debug PPP Messages Checking this option will allow the system debug log to show a complete report of the PPP connection status This willinclude the PPP session negotiation foran IP address and other connection parameters You must click the Start Log button onthe system log files page to record this information Debug Modem Chat Checking this option will record information about the modem setup and call summary This includes modem line quality and setup parameters You must click the Start Log button onthe system log files page to record this information Modem Diagnostics This button will run a diagnostic test on the modem to verify that it is working and report the modem firmware version number On A8812 GSM cellular systems this feature will also report the cell tower signal strength SIM card status and cellular modem serial number Modem PPP Dial Out The Model 3700 has a dial out feature that will allow t
9. Step B press the menu top button multiple times to see the netmask gateway and dns setup menu then push the select button to set the option NOTE If DHCP configuration is selected the IP netmask gateway and DNS server addresses will be obtained automatically Simply select the Enable DHCP from the first TCP IP configuration manu Step 4 After the address information has been set you must reboot the Model 3700 Select the Previous Menu option after step B on the previous page The menu will then state that the Model 3700 must be rebooted to take effect Press select to allow the Model 3700 to reboot Once the Model 3700 has rebooted the new IP address will be displayed on the console If DHCP addressing was specified the server assigned address will be displayed NOTE If DHCP is unable to obtain an IP address the Model 3700 will use the fallback address of 192 168 0 100 LAPTOP COMPUTER SETUP Step 1 You must have a computer to access and configure the Model 3700 This computer must have an ethernet connection on the LAN or by direct connection and must have a web browser installed such as Internet Explorer or Netscape NOTE If your building already has an existing LAN that the Model 3700 is attached to you can use an existing computer on that LAN Check with your network administrator for details If this option is available use a LAN connected computer and skip to the Model 3700 Administration Overvi
10. and clear all configuration options to the default settings To access the advanced menu wait until the LCD shows Model 3700 Ready and press both the Menu and Select buttons at the same time Hold both down together for about 10 seconds When the advanced menu is displayed you may release the two buttons The following is a tree display of the advanced menu Advanced Menu Console on COMI Check flash disk Erase Log Config previous menu RS485 port The Check Flash Disk option will force the Model 3700 to check the entire flash disk for file system integrity This will require you to reboot the Model 3700 The Enable Console feature will provide a shell prompt on the serial port for remote diagnostics This is intended to be used by Badger Meter technical support only The Reset Configuration option will remove all the user settings data and passwords that have been configured and will return the Model 3700 to the factory default settings This is mainly useful when reconfiguring an Model 3700 that has been used previously on a different job or project LOG FILE DATA The Model 3700 stores data from the Modbus devices in text csv log files One log file is created for each modbus device on the system On a daily basis the log files are rotated that is the current log file is renamed and compressed with gzip compression and a new log file is started This allows the Model 3700 to make efficient use of the flash memory W
11. displayed again The input values should now be scaled correctly and the names will be updated to your newconfiguration You may wish to set any alarm thresholds required or check the Console checkbox for any data points that should be displayed on the LCD console Fie Edt View Favoites Tools Help ar Ore aa eos Adress hip 192 168 23 79 setup ELCA Internal IO G Device Address 250 Device Type Obvius A8812 Internal O id 48 Stans ok Serial number 0050C230ED04 Firmware version v1 07 Configured input types Input channel 1 Resistance Input channel 2 Current 4 20mA Input channel 3 Voltage 0 10V Input channel 4 Unconfigured Input channel 5 Unconfigured Input channel 6 Unconfigured Input channel 7 Unconfigured Input channel 8 Unconfigured Hardware version 8812 pcb rev B part rev A Manufacture date February 06 2007 orro mosen RS485 stats 4725 Good RX RS485 stats 4724 Good TX RS485 stats 0 Bad TX Contact closure threshold 5000 _ ohms defau1000 Firmware boot time Sunday June 03 2007 14 11 22 CDT Contact open wire threshold 55535 ohms 65536 unused Atesina Diage Up time 36144 Pulse count for instantaneous rate 20 default 5 Save Advanced Cancel POT TTT Feb intemet 6 Click the Advanced button in the lower right corner of the page For the Model 3700 onboard IO there are several options I
12. of AOL LLC Netcom is a registered trademark of Netcom Inc Earthlink is a registered trademark of Earthlink Network Inc AT amp T is a registered trademark of AT amp T Worldnet Due to continuous research product improvements and enhancements Badger Meter reserves the rightto change product or system specifications without notice Data R except to the extent an outstanding contractual obligation exists Industrial Please see our website at www badgermeter com Bad gerMete r Inc P O Box 581390 Tulsa Oklahoma 74158 918 836 8411 Fax 918 832 9962 Copyright Badger Meter Inc 2009 All rights reserved www badgermeter com for specific contacts
13. the Modbus device may be off or disconnected Start log entry in log file after Model 3700 starts up Stop log entry in log file if Model 3700 is shut down properly 130 131 132 139 160 161 Low High Range Alarms This number is a hex representation showing which data points are out of range 0x01 shows data point 1 in alarm state 0x04 shows data point 3 in alarm state Data Points Data points are shown in the same order as the Modbus device configuration display in the Modbus device list page Data is displayed in floating point form When a specific point is unavailable 4A4P M broken wire alarm or the point is not supported as part of the configuration phase B current on a single phase H8163 meter hookup the point will be logged as NULL This preserves the column structure of the file and allows notation of invalid data SQL databases often accept NULL asa valid entry in a data table to represent invalid data For data exported from the BMO website the columns that are invalid NULL are reported as blank fields This makes it easier to import into MS Excel as blank cells At some point in the future the Model 3700 will be converted to report blank fileds rather than NULL to make direct import of data from the Model 3700 easier as well as reduce the file size Developers intending to use data files from the Model 3700 should handle both the word NULL as well as a blank column as indications of an invalid da
14. up for a data only account with your cellular provider You may need to supply the MEI number for the cellular modem which is located on the modem section of the Model 3700 Alternatively the modem diagnostics section will print the modem s IMEI number as well When requesting service it is often easiest to explain that you need data only service for internet access You should receive a SIM card from your service provider Install the SIM card in the slot provided on the right side of the cellular modem inside the Model 3700 Run the modem diagnostics test to confirm the SIM card is installed and working correctly Also note the diagnostics page prints the current cellular provider s name as well as the strength and quality of the cellular tower signal Enable Disable Turn on or off the ability to place an outbound call to an ISP Note when enabling this feature the default ethernet gateway in the network setup webpage is removed You must reboot after enabling or disabling dial out support to make the change take effect APN This is the access point name for the GPRS service provider For cingular this is CINGULAR Login Name The login or username of the dialup account at your cellular provider For Cingular this is CINGULAR CINGULARISP COM Password The password for the ISP account For Cingular this is CINGULAR Once GPRS dial out is configured use the Diagnostics Connection Test to confirm th
15. upload php E When configuring the Model 3700 to send data to the BMO site or your own data collection server the Model 3700 will authenticate itself with the server by using the serial number and a password This password must be supplied here andcan be obtained when you subscribe for the BMO service or by your database administrator F Click Apply to save your changes If you select a manual transfer method remove blank out the target address in the Modbus Upload Data page SECURITY The Model 3700 has three levels of security These are operator user and admin When using a browser to access the Model 3700 basic http authentication is used to prompt your browser for a username and password The admin account uses admin as the default password To change the password select the Accounts menu from the left side tree display Next select the account name Click the Change Password button to set a new password for the selected account Admin This account has full access to modify any of the system settings The default password is admin Operator This account may view settings however may only change modbus alarm ranges and device names User This account can view some system settings including the modbus device status pages and can change nothing When using FTP to access the Model 3700 you may use the admin account username password for read only access Log information is stored in var log modbus For read write dele
16. verify the file checksum and prompt you with an Install button Click the Install button and the Model 3700 will install the firmware update and reboot itself to make the changes take effect Do not power down the Model 3700 during any step of the Model 3700 firmware update process Doing so may corruptthe system and render the Model 3700 unusable DIAGNOSTICS Host Lookup The Host Lookup page provides the ability to do some basic network tests These are as follows Ping Send an echo request to the specified host Traceroute Send an echo request to the target address and attempt to locate every router in between the Model 3700 and that address Nslookup Convert the DNS name to an IP address useful for testing the functionality of the DNS server configured in the Network Setup webpage To run a network test enter the IP address or DNS name in the field provided check the checkbox next to the test you wish to use and click the OK button Multiple tests can be specified Connection Test The connection test page will attempt to establish an HTTP session with the specified upload server Click the Begin Test to 16 start this process Information will be printed in black Success responses will be printed in green failure messages will be printed in red A sample upload test follows Ping localhost 127 0 0 1 Success Ethernet IP address 192 168 10 50 mask 255 2553 255 0 Local subnet 192 168 10 0 to 192 168 10 2
17. 0 ohms 0 ohms Riest Ave 0 ohms 0 ohms Riest Min 0 ohms 0 ohms Riest Max 0 ohms 0 ohms i 0 o Tank level 1 2483 750 Gallons 000 Gallons 0 000 Gallone a Tank level 1 Ave 2483 750 Gallons 000 Gallons 0 000 Gallone Tank level 1 Min 2483 750 Gallons 0 000 Gallons 0 000 Gallons Tank level 1 Max 2483 750 Gallons 0 000 Gallons 0 000 Gallons 0 000 0 000 Input 3 0 020 0 000 0 000 Input 3 Ave 0 020 0 000 0 000 Input 3 Min 0 020 0 000 0 000 Input 3 Max 0 020 0 000 0 000 0 000 0 000 Input 4 0 000 0 000 6 000 0 000 0 000 0 000 4 xl 0 000 0 000 Eldon TIT fe iron 2 Click the Configure button at the bottom of the page The page will be displayed again however the device name and alarm level fields will allow editing Type in a name for the device in the space provided at the top of the page The name should describe the purpose or location of the IO module For device 250 you may want to use the name Internal IO Zj Main System Setup Page Microsoft Internet Explorer Fie Edt View Favorites Toole Help m Ga O x 2 A se l Favores foe Eom es Adatese rte 192168 23 7 setun EG ur ite com a Internal IO fo Device Address 250 Device Type Obvins A8812 Internal VO id 48 Statas ok Resistance Current Reading Sensor Name test Input Mode Resistance Sensor Make and Model Pressure en modem oferen Sensor Minimum range 0 Sensor Maximum range 1
18. 00 Pulse Multiplier o Engineering writs ohm Rate NA Save Profile Cancel 4 The input configuration requires several options 3 For each input that you wish to use click the Config Point button to the right of the input The input mode will control how the input functions This includes measuring voltage current resistance pulse or runtime Use the dropdown menu to select the mode that is appropriate for your sensor The input configuration must be completed for each input that is in use Sensor Name Change this to describe the input This can be anything you wish such as Indoor Temperature Input Mode Select from one of the following Voltage 0 10v Current 4 20mA Resistance Pulse Pulse KYZ status or Unconfigured Sensor Make and Model This entry is a space for the model number of the sensor It is only used for reference Sensor Minimum Range All Analog Sensors have min max range values For example a temp sensor may have a range of 50 to 95 degrees F Enter the low range number here Sensor Maximum Range Enter the high range value of the analog sensor here Pulse Multiplier For pulse mode inputs this option specifies the multiplier for the input Pulse Rate For most units this feature is an automatic rate field For KWH points the rate is KW Engineering Units Enter the units of measure i e Degrees F RH etc 5 After saving the sensor profile the device configuration page will be
19. 5 255 255 0 UP BROADCAST RUNNING MULTICAST MTU 1500 Metric 1 RX packets 2624171 errors 6 dropped 0 overruns 0 frame 0 TX packets 220342 errors 0 dropped 0 overruns 0 carrier 0 collisions 1 txqueuelen 100 RX bytes 174674347 166 5 Mb TX bytes 50607122 48 2 Mb Interrupt 5 Base address 0x320 NOTE the Lo or Loopback interface is the internal network and is always present EthO is the ethernet segment and PppO is the dial out or dial in connection In addition the current gateway and DNS server information will be shown These items will provide information about DHCP assigned configuration information Ethernet Setup The ethernet setup page has the following options e IPAddress The IP address of the ethernet interface Default 192 168 40 50 e Netmask The netmask of the ethernet network Default 255 255 255 0 e Gateway Address The gateway is the routing device that moves traffic from the LAN to the internet The default is 192 168 40 1 If you do not have an internet connection for your LAN or you are using a crossover ethernet cable leave this field blank e DNS 1 DNS2 These are the primary and secondary DNS servers If you are using a dial out connection these must be setto the DNS server provided by your dialup ISP If you only use the Model 3700 on acrossover cable and or dial in mode you should leave these blank e DHCP enable disable If you LAN has a DHCP server you may enable this option and remove the previ
20. 55 Ping ethernet ip address 192 168 10 50 Success Starting system debug logger Dialout not enabled using ethernet LAN connection Ping ethernet gateway 192 168 10 1 Success Ping DNS 1 192 168 10 1 Success The DNS 2 server address is not configured Resolving time server time Badger Meter com to an IP address Success Got 198 107 56 37 Ping time server tim Success Testing time server SyncTime Sync system time with time Badger Meter com Badger Meter com 16 Dec 19 49 36 ntpdate 3165 adjust time server 198 107 56 37 offset 0 009985 sec new time Tuesday December 16 2003 19 49 36 PST drift 1 seconds Processing upload url o proxy specified using direct connect method Upload URL looks ok http www buildingmanageronline com upload php Resolving web server www buildingmanageronline com to an IP address Success Got 198 107 56 37 Ping web server www buildingmanageronline com Success Connecting to server at 198 107 56 37 80 Success Sending HTTP request Success Reading response Upload test completed Got HTTP 1 1 200 OK Date Wed 17 Dec 2003 03 49 38 GMT Server Apache 1 3 23 Unix PHP 4 1 2 AuthMyS0L 2 20 X Powered By PHP 4 1 2 Connection close Content Type text html SUCCESS Test Successful Closing TCP connection Shutting down system debug logger Test complete Note in the last section where SUCCESS is indicated The f
21. AS or ISP inorderto upload data that has been collected from the Modbus devices This feature is useful when using the Model 3700 on a phone line with the Building Manager Online service or with your own data collection server Dial out configuration is not useful if you do not have a central database server to send the data to Step 1 Collect the necessary information You will need some details about the ISP or RAS you will be calling Dial Out Server Details Dial out prefix and long distance access code if needed i e dial 9 for an outside line ISP or RAS telephone number ISP or RAS login name ISP or RAS password Dial out Worksheet Step 2 Plug a regular telephone into the phone line that the Model 3700 is to use Verify the line has dial tone Attempt dialing the ISP or RAS phone number and confirm a modem answers the phone If so hangup attach the Model 3700 to the phone line and proceed to the next step Step 3 Select the Network PPPO ModemSetup option from the Model 3700 configuration webpage Set the Setup String by clicking on the Use Default button The default is simply AT Click apply changes to save the setting Step 4 Select the Network PPPO DialoutSetup option from the Model 3700 configuration webpage Verify the basic configuration page is shown the default If the Show Basic button is present in the lower right click it to reduce the number of choices to the following A Check the bo
22. Badger Data Acquisition Server Installation amp Model 3700 Operation Manual Model 3700 Data Acquisition Server n gt BadgerMeter Inc E io io llltlcq TABLE OF CONTENTS OVEnieWi aito iatale 2 Installation Checklist ccccccssscssssceceeceeeceeeeeeeeseseseseeseseseees 2 Hardware OVErVieW 3 Model 3700 Features and Specifications 3 Electrical Connections 3 Hardware Installation 3 Basic Network Configuration ii 5 Laptop Computer Setup ii 6 Model 3700 Administration OvervieW 7 Security Modbus Modbus Device LIS crei ieiiinnne Device Details Device Configuration Advanced Configuration Options 9 Internal IO Configuration i 9 Troubleshooting Modbus Devices 10 Modbus SEtUp 10 Alarm SCIUP aiii dias eee 11 Networking siian iii 12 Network Status ii 12 Ethernet Setup ani 12 Troubleshooting Ethernet ProblemS 12 Modem Status i 12 Modem Setup 12 Modem PPP Dialout 13 Example Dialout to an ISP or RAS 13 GSM GPRS Cellular modem A8812 GSM only 13 Modem PPP Dialisis 14 Dial in from a computer to the Model 3700
23. Internet Protocol TCP IP Properties J General 21x You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically 192 168 40 1 255 255 255 0 es cally Use the following IP address IP address Subnet mask Default gateway Gbtein DNS server address auto Use the following DNS server addresses Advanced Preferred DNS server Altemate DNS server Direct Connection to Laptop IP Address 192 168 40 1 Netmask 255 255 255 0 Model 3700 factory default settings Laptop Address Worksheet B In the network setup dialog there should be a list of items including adapters clients and protocols Locate the item labeled Internet Protocol TCP IP This connection uses the following items I Client for Microsoft Networks O A File and Printer Sharing for Microsoft Networks MI JE QoS Packet Scheduler Note If you have multiple ethernet cards you may have multiple lines labeled TCP IP gt ethernet card Locate the ethernet card that corresponds to the physical connection to the Model 3700 and then select the TCP IP option that is linked with that ethernet card C Double click the TCP IP option you selected in step B above The Internet Protocol properties dialog will be shown This page
24. P account or Modem Server phone number check with ISP e DNS server address check with ISP e Time to dial if phone line is shared choose a time of day when other devices are not in use such as 4 a m e Aregular telephone for line testing and diagnostics For dial in installations only Model 3700 receives answers a phone call from your computer e Phone line with dialtone must be NOT shared with other devices or use appropriate line sharing device e Phone cord for connection to phone system e Telephone number for the phone line that the Model 3700 will be attached to so you can call the Model 3700 e Make note of the Model 3700 dial in IP Netmask for future use e Aregular telephone for line testing and diagnostics HARDWARE OVERVIEW Model 3700 Features and Specifications Processor Operating System Flash Memory Memory LED Console LAN Modem Protocols Power Supply Interval Recording Serial Port1 Inputs Voltage mode Current mode Resistance mode Pulse mode Outputs Isolation Environmental Arm9 embedded CPU Arm7 io coprocessor Linux 16 MB flash 32 MB ram 8x input 4 modem activity Modbus TX RX power system IO status 2 x 16 character LCD two pushbuttons RJ45 10 100 Ethernet full half duplex auto polarity V 34 bis 33 600 bps A8812 1 only GSM GPRS Cellular A8812 GSM only Modbus RTU Modbus TCP TCP IP PPP HTTP HTML FTP NTP XML 24VDC 1A class 2 wall
25. ails section of this manual At the bottom of the page several buttons are present Done Returns you to the device list page Log File Will display a tabular view of the most recent data in the current log file Use the log file export page for complete log data access Configure This button will allow you to change the device parameters such as the name alarm and console settings Device Configuration When the configure button is clicked from the device details page the screen will be refreshed with the same information howeverthe device name alarm settings and console checkbox will be available Device Name This field allows you to specify a name for the device such as Main Building Power or other useful name to indicate the location or function of the device A name must be assigned to a device before the Model 3700 will log data for it Low Alarm High Alarm Specify a threshold for the alarm If the data point is recorded below the Low Alarm or above the High Alarm levels at the time a log entry is taken the point will be considered in an alarm state Console Checking this checkbox will cause the Model 3700 to display this data point on the LCD console Multiple data points are rotated about every 10 seconds The values on the LCD console are updated when the next log interval occurs Point Config Some devices have configurable point features The A8923 4 IO module has 4 pulse and 4 analog inputs that require addi
26. ailure is due to the password not being correct LCD Console The Model 3700 has an LCD console and two push buttons labeled Menu and Select These can be used to configure some of the basic features of the Model 3700 The intended purpose of the console is to configure the Model 3700 to a point where a computer can communicate with it for further detailed configuration When the Model 3700 is running it will show Model 3700 Ready andthe currenttime alternated with the ethernet IP address If you choose to enable the console display of data points the LCD will also show the selected point names and current reading values The display will change to the next listed item about once every 10 seconds If a data point name is longer than will fit on the 16 character wide display it will be scrolled Pressing the Select button will cause the display to change to the next configured item Pressing the Select button quickly will skip through multiple display points Pressing the Menu button will cause the main menu to appear Once Main Menu is shown on the console the Menu button will change the menu option and the select button will take action on the currently displayed option Some options provide sub menus others allow you to edit the option value The following is a tree display of the main menu and sub menus Main Menu TCP IP Config TCP IP Config IP Address Netmask Gateway DNS Server 1 DNS Server 2 previous menu Network Sta
27. allows you to select DHCP obtain an ip address automatically or configure an address manually D Select the option for Use the following IP address as shown in the picture to the right Set the IP and Netmask from the Laptop Address Worksheet above It would be helpful to make note of your previous settings in this dialog so you may set them back after you are done with the Model 3700 Configuration E Close the TCP IP settings dialog and Network dialog MODEL 3700 ADMINISTRATION OVERVIEW The Model 3700 should now be available on the local area network for you to access using a web browser such as Internet Explorer or Netscape Step 1 Use your web browser to connect to the Model 3700 by entering http 192 168 40 50 setup Where 192 168 40 50 is the IP address displayed on the on the Model 3700 LCD display Step 2 When prompted use the following default login information Login admin Password admin Step 3 Your web browser should now display the Model 3700 configuration menu To the left a list of configuration options are available On the right a specific configuration page will be shown The first page is a welcome message with some system status information Proceed with the configuration of the Model 3700 using your web browser Step 4 Click on the mark next to the accounts menu Select the Admin account and click Change Password All units are shipped with the same factory default password and it sh
28. at is accessible for connection and disconnection After power is applied the green alive light in the upper right of the Model 3700 should come on and the LCD display will display a series of diagnostic screens ending with the following message on the LCD display this boot sequence may require up to 20 seconds to complete Model 3700 Ready 192 168 40 50 This indicates that the Model 3700 has loaded properly and is ready for configuration and connection to the network and sensors If the power light does not come on or the LCD display does not cycle to the above screen verify that the power cord is plugged in If after cycling the power the unit still does not power 4 up or if an error message appears in the LCD display contact technical support After the Model 3700 has been powered up for a minute the green Alive LED should blink slowly once per second during normal operation e Modbus TX RX The Modbus TX and RX LEDs blink to indicate data on the RS485 Modbus loop The RX LED blinks only when data is received by the Model 3700 e Modem RTS The modem is being monitored or operated by the Model 3700 off when the modem is idle This LED will be on when a dial out call is in progress or when dial in is enabled and waiting for an inbound call e Modem CD The modem has a carrier connection to a remote system e Modem TX RX Data is being sent or received on the modem e Alive Blinks once per second while the system is
29. connection A Double click the My Model 3700 connection icon B Complete the password field if it is blank The password is the Admin password of the Model 3700 C Clickthe dialbutton The modem usually takes between 40 and 60 seconds to establish a connection Once the connection is established use your web browser to connect to the Model 3700 by entering http 192 168 238 1 setup Where 192 168 238 1 is the Static IP address listed in the Dial in Address Worksheet Your browser will now be able to access the Model 3700 the same way as you did in the LAN Direct Connection setup in previous sections of this manual SYSTEM OPTIONS Status The system status page shows the current memory and flash disk utilization values system up time and load average Also included on this page are two buttons for Reboot and Shutdown Itisimportantto use the shutdown option prior to removing power from the Model 3700 The LCD console will report the reboot or shutdown status Processes The system process table is shown in both tree and tabular formats The process list is useful when contacting Badger Meter Technical Support Date and Time The Model 3700 keeps time using UTC or Universal time All log files are recorded in UTC time as well Time stamps shown on the Model 3700 local configuration pages are converted to local time for the convenience of the installer The date time configuration page provides the following options Date Time
30. curity feature only allows control based on the IP address of the system making the request The Modbus TCP protocol does not have provisions for any authentication password or other methods of security By default the gateway feature is disabled and set to No Access The Modbus TCP gateway is a feature that allows the Model 3700 to share the attached Modbus RS485 devices with other systems such as PCs with software and building control systems The gateway receives incoming TCP requests verifies the length of the packet does not exceed 255 bytes and forwards the packet to the Modbus RS485 loop The gateway does not verify the contents of the packet nor the target address specified in the request If the Modbus RS485 device sends a valid response back the gateway will return this information to the the system requesting it via TCP If no response is received a timeout failure will be sent to the requester Because the gateway does not process the contents of the request or reply it is possible to query devices on the Modbus RS485 loop that are not specifically supported by the Model 3700 Modbus RS 485 Baud Rate This feature allows the configuration of the RS485 serial port speed which the Model 3700 uses to communicate with modbus devices Options include 9600 19200 and Opportunistic Multi speed The default is 9600 most Modbus devices communicate at this speed as well In Opportunistic mode the Model 3700 will automatically detect t
31. d the menu top button on the server for several seconds and the message should appear To change the IP address to the static address assigned by the network administrator do the following A Press the menu top button once to get the TCP IP configuration menu Main Menu TCP IP Config B Press the select bottom button twice to get the IP config menu TCP IP Config IP Address C Press the select button again to see the IP address menu IP Address 192 168 40 50 D Atthis point the cursor on the display will be blinking on the first number in the IP address on the second line E To change the number press the menu top button and the display will cycle through the digits 0 9 as well as Once the correct digit is displayed press the select lower button to advance to the next digit and repeat the process until all the digits are correct F Once the IP address on the server matches the assigned IP address press the select bottom button once more to return to the main TCP IP menu Direct Connection to Laptop IP Address 192 168 40 50 Netmask 255 255 255 0 Gatway 192 168 40 1 DNS 198 107 56 37 HTTP Proxy blank proxy server port factory default settings Network Address Worksheet Step 3 Setthe Netmask gateway and DNS server s addresses as noted in the chart Network Address Worksheet using the same technique as shown on the previous page The only change is that after
32. dbus devices NOTE Low Voltage analog pulse and RS485 wiring that enters electrical panels must have a minimum insulation rating that exceeds the voltage inside the panel In addition other regulations may apply consult the building codes in your area prior to installation NOTE Some Modbus devices do notuse the same label notation as the Model 3700 Rather than S Emon uses Low High and Gnd To attach an Emon meter use to High to Low and shield to Gnd cessata e Ae o be a as 05 aos 05305305 05 zagzag SA 2s 24 lt A CESELNGENCENCELIELNEENSL a IP UJ am External Power Required 4 2 Wire 3 Wire for high current gt 200mA Dry 4 20mA 0 10V Analog Devices 10v 4 2 Contacts 4 20MA l 3 wire 0 10v 4 20MA External Power Supply Note The Model 3700 internal I O module analog and pulse inputs uses Modbus address 250 and will show up in the Modbus device count as a single Modbus device Additional A8923 4 IO modules may be added to the Modbus loop as needed I Opto isolat pier Thermistor Shield Shield RS485 RS485 Shield A Twisted Pair sua Red 5 Modbus Device Model 340MB Modbus Device Step 5 Power up and diagnostics Attach the power supply to the power input jack on the Model 3700 and plug the power brick into a wall outlet The power brick should be in a location th
33. e cellular service porviders connection is working properly Modem PPP Dial in The Model 3700 is designed to allow incomming connections from any generic PPP system including MacOS Linux Windows 9x XP and 2000 The dial in feature is disabled by default and must be enabled from LCD console or the dialin options menu in order to receive calls Dial in options include the following Dial in Enabled Check this checkbox to enable dial in support When checked the Model 3700 will answer any ring onthe phone line after the first ring If not checked the Model 3700 will never answer a ring on the phone line Local IP Address This is the IP address assigned to the Model 3700 side of the dial in connection This address is the one which you must use on the computer in the web browser address line when remotely accessing the Model 3700 with a dial in connection The default is 192 168 238 1 Remote IP address This is the IP address assigned to the calling computer The default is 192 168 238 2 Netmask The Netmask that defines the subnet for both the local and remote IP addresses This is set to 255 255 255 0 unless you have specific requirements the default IP remote IP should be sufficient NOTE GSM GPRS products do not allow dial in com munications Dial In From a Computer to the Model 3700 The Model 3700 has the ability to receive and answer phone calls from a Windows computer in order to allow remote configuration orto coll
34. e have the Model 3700 serial number and password to upload data Your tech support representative will confirm your BMO account and will add the Model 3700 to one of your client databases Step 4 Click the Upload Data Now button Your data should be sent to the BMO webserver Step 5 For more detailed information about the transfer process use the Connection Test page in the Testing Diags menu on the Model 3700 for a full report of the data upload progress Retrieving Data From the Model 3700 Overview of how the system was designed to work Now that you have installed your Model 3700 and configured it to collect data from your meters and sensors you will want to collect the data from your Model 3700 This document will provide an overview for collecting data from the Model 3700 Processing the data for billing reports summaries and other data processing are beyond the scope of this document Three basic ways to collect data from the Model 3700 e HTTP download from the Model 3700 with a browser pull e FTP download from the Model 3700 pull e Enertrax DL download from the Model 3700 pull e HTTP Post The Model 3700 uploads data to a database webserver push 20 HTTP Direct From the Model 3700 The Model 3700 has the ability to export log file data to a web browser directly from the setup web pages To use this feature access the Model 3700 setup menu with your web browser Select the Log File Export page from the Log F
35. e intended for low voltage class II outputs 2 If the product is used in a manner not specified by the manufacture the protection provided by the equipment may be impaired Model 3700 A8812 Internal View Power USB Menu Alive Alarm EDs Select Modem Status 10 100 Ethernet Ethernet Link LED Telephone Output Status RS485 Modbus Modbus Status Analog Pulse Inputs Hardware Installation Step 1 Unpack materials Remove all materials from shipping box and verify all required components are available Step 2 Mount the Model 3700 on the wall or other appropriate location Step 3 optional Connect any analog or pulse output sensors you may have For Analog sensors 0 10V or 4 20mA sensor types are allowed The combined power consumption of all the analog sensors attached to the Model 3700 must not exceed 200mA If more current is required use an external power supply as shown in the wiring diagram for each input type later in this section Step 4 optional Connect the Modbus network loop as shown in the wiring diagram on the following page Follow the manufacturer s instructions for installing and powering the Modbus devices Verify that the Modbus address settings are unique for each device i e no two devices with the same address and power up the device Connect each device in the chain by daisy chaining the devices together Observe and polarity on the Mo
36. ect data that has been logged from the modbus devices This feature is useful when using the Model 3700 ona phone line and acentral database server is not present The dial in feature 13 will support the Windows built in dial up networking features and can be used as easily as a dial up ISP service Step 1 Collect the necessary information You will need some details about the ISP or RAS you will be calling Dial In Details A dedicate phone line is required and can not be shared with a fax machine or other device Telephone number line the Model 3700 is attached to Static IP address 192 168 238 1 the Model 3700 PPP IP address Static Netmask 255 255 255 0 Remote Address 192 168 238 2 the IP address assigned to the calling computer Admin password the phone Dial in Address Worksheet Step 2 Plug a regular telephone into the phone line that the Model 3700 is to use Verify the line has dial tone Use a second telephone and dial the Model 3700 phone number and verify the first telephone rings and can be answered If it does not ring verify the telephone number dialed is actually associated with physical phone line If the line tests okay hang up attach the Model 3700 to the phone line and proceed to the next step Step 3 Select the Network PPP0 ModemSetup option from the Model 3700 configuration webpage set the Setup String by clicking on the Use Default button Click apply changes to save the setting
37. ew section on the next page LAN connected M3700 Static IP Address DHCP Specify an IP address IPaddress _ Netmask __ _ Obtain an IP address automatically All other required settings are assigned by the DHCP server ethernet crossover cable Direct connected M3700 The remainder of this section willassume the installer has brought a laptop to the site and will connect the laptop to the building LAN or directly to the Model 3700 Attach the laptop to the Model 3700 or LAN as shown above Ethernet hookup Step 2 Attach the Laptop to the Model 3700 or to the LAN The Model 3700 will automatically detect whether a direct or crossover cable is required and will reverse polarity accordingly This feature will allow you to use either a straight cable or a crossover LAN cable interchangeably If the Laptop is to be attached to an existing LAN obtain a static IP address or use DHCP addressing from the network administrator Step 3 Configure the laptop IP address using the following steps Note Only Windows XP is detailed below however you can use any OS Browser you wish such as MacOS or Linux Details on network setup for non windows operating systems is beyond the scope of this document however A From the Windows start menu select the Settings Network Connections option Double click the Local Area network connection icon in the network folder then click the Properties button
38. for most Modbus devices Longer timeouts may be required if you have a very slow device or if you have a Modbus repeater device in the serial loop Devices such as the Model 345WT and the Veris H8936 Local Display and RS485 wireless link repeaters provide access to downstream Modbus devices with a substantial delay Setting the delay longer than the default will increase the time required to auto detect new Modbus devices when attached to the Model 3700 For Model 345WT connections use a minimum setting of 1 5 seconds The allowed range is 100ms to 5 seconds Alarm Setup The Modbus Alarms section provides the ability to send messages when alarm levels are exceeded Messages can be sent by email snmp or displayed on the LCD console Alarms are processed at the end of the data logging period For more frequent alarms shorten the data log interval Log readings and alarm processing can be set to as often as once per minute Display All Alarms on LCD Console When checked allalarm messages are shown on the LCD display of the Model 3700 SNMP Trap Send Enabled When checked SNMP Trap messages are sent after every log period for each data point that is in an alarm state The trap includes information about the Model 3700 system data point and alarm state A full MIB is located on the Model 3700 click the MIB link to the right of this option SNMP Trap Host 1 2 3 When SNMP traps are enabled a trap message is sent to each of the trap ho
39. h method applies For phone installations use direct connection to laptop to allow initial configuration e Static IP address this is a fixed IP address which is assigned by anetwork administrator and hard coded into the Model 3700 or e Dynamic Host Configuration Protocol DHCP address this process assigns an IP address dynamically to the Model 3700 when itis connected to the network from ahost DHCP server or e Direct connection between the Model 3700 and a single temporary computer such as a laptop primary connection will be dialin or dialout by modem You will need the following information from your network administrator The addresses will be in the form of SHH FH HH HER where refers to the numbers 0 to 9 Static IP Address IPaddress _ Netmask _ _ Gateway DNS server __ _ DNS server HTTP Proxy proxy server port DHCP HTTP Proxy P address dhcp assigned Netmask dhcp assigned Gateway dhcp assigned DNS server dhcp assigned Step 2 Configure the IP address as selected from the table above For Direct Connection to a Laptop the address settings above are set as the factory default and you may be able to skip to the Laptop Computer Setup section ifthe factory default settings are present To begin configuration make sure that the server displays the start screen Model 3700 Ready 192 168 40 50 If this screen does not appear on the LCD display press and hol
40. he Model 3700 to place an outbound call and upload data to a central database server If the dial out feature is enabled the dial out connection will be initiated before the data upload process is started Dial out connections allow the Model 3700 to connect to a generic PPP server such as a RAS system or an ISP AT amp T Worldnet Earthlink Netcom etc Internet services that require custom software such as AOL Juno and AT amp T Global are not supported Totestifa dial up service is supported simply use the MS Windows built in dial up networking feature and attemptto establish a connection If successful the Model 3700 should work with the service You may wish to test the dial up account phone number username and password with windows first to verify that the account works correctly Enable Disable Turn on or off the ability to place an outbound call to an ISP Note when enabling this feature the default ethernet gateway in the network setup webpage is removed You must reboot after enabling or disabling dialout support to make the change take effect Phone Number To Dial This is the phone number to call A comma can be used to pause for 1 second useful after dialing 9 for an outside line Username The login or username of the dial up account at your ISP Password The password for the ISP account Example Dial Out to an ISP or RAS The Model 3700 has the ability to place phone calls to a Remote Access Server R
41. he baud rate of each modbus device and will continue to communicate with that specific device at the detected speed This feature will allow you to mix multiple devices on the same RS485 loop with different baud rates Modbus devices must be configured at baud rates of 9600 or 19200 other baud rates are not supported NOTE Modbus device manufacturers usually do not officially support this configuration however we have not seen any problems with this in any of the modbus devices we provide drivers for If you are experiencing modbus communications problems you should set the baud rate to a fixed 9600 before troubleshooting Modbus Parity This feature allows alternate parity options to be set Default is no parity Modbus Stopbit This feature allows alternate stop bit options to be set Default is one stop bit Search for Acromag Devices This feature allows Acromag brand devices to be detected with alternate serial port settings of 8 data bits even parity and one stop bit Leave this feature disabled unless you have Acromag brand Modbus devices attached to the 485 chain Modbus Debug This feature records modbus transaction data in the system debug log file You must click the start log button on the system log files page to record this information Modbus RS485 Timeout This feature sets the period of time the Model 3700 will wait for a response from any device on the Modbus RS485 serial loop The default of 200ms is long enough
42. he interval log data from attached meter devices Firmware Update Please contact Badger Meter for Firmware updates The Model 3700 can upgrade its own firmware using the firmware update page The Model 3700 must have an Internet connection to communicate with the www dataindustrial com website for firmware updates Ifa LAN connection is present and configured it will be used by default If the Model 3700 uses a dial out connection you must first enable the dialout by clicking the Dial out Now button on the Networking Modem ppp Status page After clicking the Check For Updates button the Model 3700 will contact the www dataindustrial com webserver and attempt to download a list of firmware files The list is compared to the firmware versions installed and a listing of the files will be displayed If any firmware updates are available a button to the right will be shown labled Upgrade The firmware files are as follows asarm cramfs The main Model3700firmware file including the modbus and data logging software High level system supportfiles such as FTP and timezone information usrarm cramfs ramdisk gz Low level system files and system libraries zlmage The Linux operating system a8812io hex The analog pulse io co processor firmware When clicking on the Upgrade button the Model 3700 will again contact the www dataindustrial com website and download the requested firmware image file The Model 3700 will take a few seconds to
43. hen the storage capacity is beyond 95 full the oldest log file will be removed from the system Log File Status The Model 3700 can display a list of log files inthe Log File Data Status web configuration page A bar graph will show the amount of storage capacity that is used by the existing log data Below a list of Modbus device log file will be displayed along with the file size and timestamp when the file was last modified Each Modbus device may have multiple log files The log file name starts with mb xxx where xxx is the Modbus device ID number One file with the log extension is the file where the most recent data is being stored Other log files have a gz extension These are older log data files that have been compressed to save space The file name will be a link that will open up a browser window to view the contents of the single log file Clicking on the single log file will only show the contents of that log file and not all historical data for the device Use the log export feature if all log data is required Log File Format Once you have downloaded the data from the Model 3700 you will need to process it The file is an ASCII text file with comma delimited data One line is recorded for each log cycle The file 18 will look something like the following example from a 4A4P M IO Module 2002 01 31 18 30 00 0 0 0 0 00 89 29 39 05 49 11 0 0 0 0 2002 01 31 18 35 00 0 0 0x02 0 01 104 24 39 05
44. his is the name of the Model 3700 This name will be present on all log file descriptors when uploaded to a central database website such as BMO It is helpful to name the Model 3700 based on the physical location of the system or building 10 Data Logging Period This option sets the log interval for the Model 3700 Options range from once per minute to once per hour All of the selections are even divisions of one hour The Model 3700 calculates the next log time by finding the next multiple of the log period past the start of the hour For example if the log periodis 15 minutes log readings will be taken at 0 15 30 and 45 minutes past the hour The log period is not calculated based on 15 minutes after the last reading When the Model 3700 is first started it will take an initial reading of all the Modbus devices immediately Following that the next log reading will be calculated as a multiple of the log period after the hour The initial reading is taken to allow the Model 3700 to gather information for meters that require demand calculations as well as provide accurate information starting when the Model 3700 is booted Modbus TCP Access The Model 3700 has a Modbus TCP gateway feature that allows other systems to send queries to all attached Modbus RS485 devices This feature allows control of what systems have access to the Modbus TCP gateway feature The settings include No Access Local Subnet Only and Allow Any This basic se
45. identifies this Model 3700 This number can not be changed When uploading data to the BMO website this serial number is used to identify the Model 3700 to the BMO server e Scheduled upload time This option allows you to control when the Model 3700 will initiate the upload process You can select any hour of the day and the Model 3700 will select some time at random within that hour to start the upload The random feature allows multiple Model 3700 devices to share a single dialup account or phone line by not starting the dialout at the same time for all devices If the Model 3700 is on a LAN connection DSL cable Modem T1 etc an upload time of Hourly may be selected e Upload data on alarm status change will cause the Model 3700 to initiate the upload process if any point on any modbus device enters or leaves an alarm state This allows the Model 3700 to send data when an alarm is detected and will upload that information to the BMO website in a timely manner The BMO website willthen send email notifications 19 if necessary If this option is disabled the BMO website may notbe able to send notifications until the end of the day when the Model 3700 calls in at its specified upload time e Upload data on low disk alarm This feature will cause the Model 3700 to attempt a data upload immediately if the log file storage area is more than 75 full e Allow remote Modbus device configuration If enabled users may remotely configure ala
46. ile Data menu on the left side of the page For each device a separate log file will be saved Select the device from the dropdown list provided Specify Comma or Tab delimited data and indicate if column headers are required Click the download button to download the data The log file format is the same as is provided by FTP and by the BMO web site Note All time stamps are in UTC When importing log files into Microsoft Excel be sure to specify the log data is comma separated and use a single quote mark as the text delimiter FTP Direct From the Model 3700 The Model 3700 will allow inbound connections for transfer of log data files using the FTP protocol FTP to the Model 3700 and log in using the system admin password Files are located in var log modbus Enertrax Download Direct From the Model 3700 Badger Meter provides a free tool called Enertrax DL that can automate the process of downloading log data from the Model 3700 to your Windows PC hard drive Enertrax DL can merge new log data into existing log files on your computer as well as provide configuration information aboutthe Model 3700 Enertrax DL can also be configured to make LAN or dial up call to one or more Model 3700 Enertrax DL can be obtained from www dataindustrial com HTTP Post Upload to Building Manager Online Model 3700 sends data to the BMO website The BMO Website stores the data in a SQL database Quick reporting from our website Includes remo
47. l 3700 to communicate the IP addresses should not be identical see the basic network config for suggested IP addresses e Use the LCD console to run the Network Status test This will attempt a number of things including a ping query to the gateway address If the Model 3700 can ping an external machine such as a gateway the ethernet port is most likely connected properly If the Model 3700 does not use a gateway try adding a gateway address and make it the address of your computer Modem Status The modem status page will show the connection status of a dialin dialout session if any is currently active Also included are two buttons Dial Out Now This button will cause the Model 3700 to initiate a dial out connection if dial out networking is enabled This will notinitiate a data upload to a webserver database such as BMO If you manually start a connection with this button you will need to manually disconnect when you are finished Hangup Now This button will cause the modem dial out or dial in connection to be disconnected immediately Modem Setup This configuration option will allow you to configure specific features in the modem if needed For most applications the default settings are ok The options are as follows ModemType MTSMG G or MT5600SMI This shows the type modem that is attached to the Model 3700 The MTSMC Gis the GSM GPRS cellular modem option MT5600SMI is the default modem on most Model 3700 systems Max
48. l verify that the gateway address responds to queries This test is the first one that actually sends packets over the ethernet wire The gateway test does not verify the IP address of the gateway is correct or that the gateway is working correctly it only tests thatthe address specifed as a gateway responds toa ping request The DNS1 and DNS2 ping tests verify the IP addresses listed for DNS servers respond to ping requests This test does not verify if the DNS servers can actually resolve DNS names to IP addresses For a more complete test use the connection test web page in the Model 3700 diagnostics menu Dial in This menu provides the ability to enable or disable dial in support From the console the installer can enable dial in support and allow a remote user the ability to call the Model 3700 and configure the options without requiring a computer on site For more information on connecting to the Model 3700 review the Modem PPP Dial in section of this manual Modbus Status This option will report the number of devices currently detected by the Model 3700 The display will show a device count for Devices OK New and Failed These are as follows Devices OK The number of Modbus devices that are presently working and have been configured New Devices that the Model 3700 supports and are working but have not yet been given a name Failed The number of Modbus devices that either stopped responding or are not supported b
49. le The log date time is in Universal Time UTC This means that the data is logged with no shift for daylight savings time and must be converted to local time for reporting purposes When importing into a database data should be kept in UTC time for ease of use When reporting the final data you should adjust the time to reflect the local timezone for which you are reporting The data export option on the BMO website will prompt you for a time zone when you export the data and will adjust the log date time accordingly NOTE UTC is sometimes referred to as Greenwich Mean Time GMT Modbus Error If the error value is not 0 the remainder of the columns for this line will be reported as NULL Operation not permitted No such file or directory No such process Interrupted system call Input output error AUN 6 No such device or address 9 Bad file descriptor 11 Resource temporarily unavailable 12 Cannot allocate memory 13 Permission denied 16 Device or resource busy 19 No such device 23 Too many open files in system 24 Too many open files 26 Textfile busy 28 No space left on device 32 Broken pipe 101 Network is unreachable 110 Connection timed out 111 Connection refused 113 No route to host 129 Illegal function function was not allowed by the slave device Illegal data address the data address is not allowed by the slave device Illegal data value Illegal response length Device failed to respond
50. lected from a drop down list Review the Modbus Advanced Configuration Options section of this manual for further configuration details Step 7 Select the Modbus Setup menu option Specify the Modbus Loop Name This will become the name of the Model 3700 This is the name that will appear on the BMO website service if subscribed Please contact Badger Meter for more information on BMO Specify the data logging period The default is 15 minutes Step 8 Decide upon a method of data transfer see section later in this document If you select the HTTP Post method to send data to the BMO website you can configure this by selecting the LogFileData Setup Upload page A Make note of the Model 3700 serial number B Select upload options as needed for time of day to upload the data and retry control C Check the checkbox to allow remote configuration This will allow you to reconfigure the Model 3700 from the BMO web site without having to connect directly to the Model 3700 D Specify the Target address to upload data This is the website address where the Model 3700 will send the collected data If you have an in house data collection service you should enter the address of your data server in this field Contact Badger Meter about a service called Building Manager Online that can collect and report data for you If you are using the BMO service the target address to upload data should be set to http www buildingmanageronline com
51. ly when drawing the time legend on the graph convert the values back to Local time before displaying le 2003 01 01 00 00 00 to 2003 01 02 00 00 00 Any division lines on the time axis can be handled the same way The advantage of using this technique is thatit will properly draw a graph across DST change boundaries The graph axis is based on UTC time with no DST and will not show a gap or overlap athe time of the change The axis labeling will be correct as well matching the UTC times precisely Another way to handle the conversion is to query and convert all the returned time stamps to local time before drawing the graph This is useful if you do not have detailed control over the graph legend drawing process This technique will not properly graph across DST changes as the graph is based on local time including DST changes System Logs The Model 3700 can keep several log files that report the general operation of the system not related to the normal data logs These include the following Debug Messages The Model 3700 can run a Syslog process to record more detailed information about its operations however this log consumes vast quantities of memory quickly and is disabled by default Click the Start Log button to enable the feature Click the End Log button to disable NOTE when the Model 3700 is rebooted the debug log will be disabled on startup Kernel Boot log Startup messages about the Linux operating system start
52. nputTypes this list shows the status of the 8 analog inputs either 0 10V 4 20mA resistance pulse status etc The Contact Closure Threshold allows you to set a maximum resistance to be counted as a Closed contact This is helpful when using intrinsic barrier devices The Contact Open Threshold can be used in conjunction with a 20K resistor in parallel with the contact closure When the contact is open the Model 3700 will read 20K when closed it will read lt 100ohms If the wire is broken the reading will go above 20k ohms and will cause an alarm condition The Pulse count for instantaneous rate value specifies the number of pulses to use to calculate the instantaneous rate min and max fields in pulse mode 7 After returning to the device configuration page click Save at the bottom of the page to return to the device display page Troubleshooting Modbus Devices If the device you have attached does not appear in the Modbus device list check the following e Verify the red black and Shield connections are correct on all connections Look for any connection in the middle of the loop that may have the wires reversed or shorted together Check the Modbus FAQ on the www dataindustrial com website for further details on wiring a Modbus serial connection e Verify the address settings of every Modbus device No two devices may have the same address Note the Model 3700 uses the address 250 for the internal IO module
53. op After the check is completed the unit will display the following message X devices OK X fail X new D Verify that the number of devices located by the server the total of OK fail and new matches the number of devices actually installed and connected For a first time installation all devices should appear as new The Model 3700 Internal I O pulse and analog inputs appear as one device in this list NOTE A device is the Modbus connected device not necessarily the sensor For example an A8923 4 I O module with 4 sensors connected is only one modbus device not four For further information on the LCD console please review the console section of this manual E The Model 3700 completes a background scan for new Modbus devices every 2 5 minutes Increasingthe RS485 Modbus timeout may increase the time required to detect new devices If the Modbus devices are connected after the server is booted up the devices may not appear on the screen for several minutes In the worst case allow up to 5 minutes for the Model 3700 to locate all the connected devices F Ifall devices are reporting properly itis now time to connect the serverto the network or phone line for remote reporting and configuration BASIC NETWORK CONFIGURATION Step 1 Determine the IP addressing needs The IP address of the Model 3700 server can be implemented using one of three methods Check with the network administrator to determine whic
54. operating correctly e Alarm Blinks to indicate a problem Inputs 1 8 In pulse or status mode the LED is on when contacts are closed In analog 4 20mA and 0 10V mode the LED blinks quickly 2hz to indicate an over range alarm error In 4 20mA mode when the input current is less than 4mA or in resistance mode where the input resistance is above 10Mohm the LED will blink a pattern blink blink off to indicate a broken wire alarm e Ethernet Link Act On when connected to a hub or switch off when not connected Blinks when LAN traffic is being sent or received e RS485 RX TX The 485TX LED should blink slowly once per second during normal operation The RX LED will blink when external modbus devices communicate with the Model 3700 e RFTX RF RX If the A8812 has a built in option with an on board radio the RF LEDs will blink showing transmit and receive packets Step 6 Verify connected devices To verify that the Modbus devices are installed and reporting correctly use the Modbus status utility on the Model 3700 server To do this test follow these steps A Press and release the menu top button on the Model 3700 The following will appear on the LCD display Main Menu TCP IP Config B Press the menu top button several more times until the LCD display shows the following message Main Menu Modbus Status C Press the select bottom button on the server and the unit will begin the diagnosis of the Modbus lo
55. oro OR 97124 6 Phi 1 503 601 2099 Fax 1 503 601 6878 Qing Ding Copyright 2001 2003 Obvius All rights reserved Current time Tuesday March 02 2004 09 47 10 PST Show supported devices ET KE Done C fipinene 4 NOTE Not all Modbus devices are supported by the Model 3700 If a device appears in the list with Unsupported in the status column you may need to upgrade the firmware on the Model 3700 to access the device At the bottom right corner of the device list page a link is shown that will enumerate all the supported modbus devices in the installed version of the firmware Use the System Firmware update page to check for newer versions of the firmware At the bottom of the device list there is an option to allow you to rename all the devices listed This is useful for initial deployments There is also a troubleshooting link that will look for common configuration problems and alert you to the appropriate solution Device Details The device detail page will show alist of all the meter data points alarm settings and console options The data point names for most devices are automatically entered Some devices such as the A8923 4 io module have generic inputs and will be labeled as Pulse Input 1 Atthe top of the page the status of the device is shown This usually reports ok however it can include error information ifthe device is not responding properly A list of device errors is available in the log file det
56. ould be changed to prevent unwanted access Step 5 Expand the Networking option and select setup Verify the addresses are consistent with those in the Network Address Worksheet Step 6 Expand the Modbus option and select Device List You should see a list of each Modbus device attached to the Model 3700 Before the Model 3700 can begin logging data each Modbus device must be assigned a unique name A Click the device number to the left of the unconfigured Modbus device B A page with the current device status and readings will be displayed Click on the configure button at the bottom of the page C Enter a name for the device in the supplied field D Change any low and high range alarm settings you may need optional E Click the Save button at the bottom of the page to save your changes F Repeat these steps for each Modbus device Some devices may require additional information The Veris H8238 Multi circuit power meter allows the CT size to be specified The Model 3700 internal IO module has additional configuration options on each data point line to specify the details of the analog or pulse input These include the 4 20mA device scale multipliers and engineering units Each 4 20mA or 0 10Vsensor should be supplied with technical information including the low and high range values that can be used to configure the Model 3700 Also the Model 3700 has many common sensor types pre programmed that can be se
57. ous options for IP netmask gateway and DNS Check with your LAN administrator first e HTTP Proxy IfyourLAN is connected to the internet using a sophisticated firewall you may need to use the HTTP proxy feature Check with your LAN administrator first however if 11 you don t have a proxy set on your computer MSIE Tools Connections tab LAN Settings then you most likely don t need to configure the Model 3700 to use a proxy Ifin doubt leave this blank first and try the connection test If it fails ask your LAN administrator about proxy servers if any Afterchanging any of the settings on this page you willbe required to rebootthe Model 3700 Use the system status web configuration page or the LCD console to reboot the Model 3700 Troubleshooting Ethernet Problems After reconfiguring the ethernet settings you experience problems accessing the Model 3700 with your web browser check the following items e Verify that you rebooted the Model 3700 after making the changes to the network settings e Use the Model 3700 LCD console Check the IP address and netmask Verify these are correct e Verify the ethernet link act LED is on It should blink with activity e Verify the network connection in your computer has the proper IP address onthe same subnet to access the Model 3700 NOTE One common mistake is configuring the Laptop IP to the same address as the IP address of the Model 3700 In order for the laptop and Mode
58. rms and other Modbus device features on the BMO website When the Model 3700 uploads data to the BMO website it will also download any new configuration information as needed NOTE if configuration changes are made to the Model 3700 those changes will be uploaded to the BMO site If configuration changes are made at both the Model 3700 and the BMO website the most recent changes will be used e Target address to upload data This is the website URL to upload data to This should always be set to http www buildingmanageronline com upload php unless you are configuring the Model 3700 to send data to your own internal database server e Passwordto upload data This password is used by the BMO webserver to verify the Model 3700 device authentication before accepting the uploaded data You should select a password other than the default and make note of it for future reference e Number of times to retry In the event of a failure often due to dial up problems busy signals etc this option specifies the number of retries to attempt the upload again If all retries fail the Model 3700 will wait until the next scheduled upload time before trying again e Time to wait before retry In the event of a failure the Model 3700 can be configured to wait for a specified period of time before attempting another connection This option specifies how long to wait before retrying Step 3 Contact the Badger Meter Technical Support department Pleas
59. st addresses Specify the trap host by IP address not DNS name Direct email on alarm When checked the Model 3700 will send an email message when any data point changes its alarm state SMTP Mail Server Address The ip address of the email server on the LAN that will process and forward the email message to the recipient Sender Address The address that will be used in the From line ofthe email This is helpful in identifying the source of the alarm email message If your SMTP mail server has junk filtering you may be required to use asender address that matches a mailbox address on the SMTP mail server check with your mail server administrator for specific details on this issue Recipient Address 1 2 3 The Model 3700 can send a copy of the alarm notice to multiple email addresses Specify one two or three email addresses in the fields provided for the recipient addresses NETWORKING Network Status This page displays the current status of the Model 3700 network connections Several interfaces may be shown if both Ethernet and PPP dial in dial out are active at the same time Each interface will report the IP address number of packets sent and received and other details specific to the interface For the ethernet interface the MAC address HWaddr will be shown as well as a network collision count Ethernet Network etho Link encap Ethernet HWaddr 00 99 99 0E C1 CA inet addr 192 168 10 50 Bcast 192 168 10 255 Mask 25
60. ta point Log Storage Capacity The Model 3700 uses approximately 8 Mbytes of flash disk for log file storage As data from the modbus meters is collected it is appended to log files on this flash chip Once a day at the first call out period for uploading data the log files are rotated This action renames each log file and compresses the old file using gzip The net result is a smaller file for storage or modem ethernet transfer Because the files are compressed the actual size ofthe data on the flash chip will vary depending on the data itself For example if a device is reporting 25KWh it will use fewer bytes than a log entry that has 9 999 999KWh We have measured a typical installation with 5 H8036 power meters and 5 A8923 IO modules and determined the system will run for well over a hundred days with a 15 minute log cycle Changing the number of meters the type of log data or the log cycle period will affect your results accordingly Please read Technote TN 03 at www dataindustrial com for more information about log file storage capacity When the Model 3700 storage area on the flash starts to run out of space the following action is taken e When the 8 Mbyte log file storage area is 75 full the Model 3700 will immediately compress the log files and attempt to upload the data to the BMO website or user specified site This action will not wait until the next scheduled upload time e When the storage area is 95 f
61. te access use the login name root and the admin password The three usernames specified are not able to be changed or renamed nor can arbitrary usernames be added to the Model 3700 Access is only controlled by setting the password for the three existing usernames noted above The Operator and User accounts are disabled by default These accounts are activated when you first set a password for each MODBUS Modbus Device List The Model 3700 automatically searches for Modbus devices on the RS485 serial loop The Modbus Device List page will showa listing of allthe currently detected or configured devices the Model 3700 has found The device list will show the Modbus address number status OK Error Alarm Unconfigured the device name user specified and the device identification string Click on the Modbus address number for any of the devices for specific device details Main System Setup Page Microsoft Internet Explorer Fie Edt View Favoiites Tools Help Back gt gt amp ED A GQSearch GaFavones Meda A br BE O Links BMO Login Obyius Address J tito 192 160 40 51 etup eco Morton Antivius Fe P nanira conica com UTC p poems MODBUS TCP Gateway 20 E BSP Accent J T aroa Device Status Name and Purpose Type ong 20 RSS AcquiSuite 8811 1 Internal 444P M2 id 50 RifiLog Ri Daa db tering On e Fra 20827 NW Cornell Road 100 Hillsb
62. te Model 3700 configuration service Includes alarm notification by email Data available for download in CSV tab delimited format upon your request e Forpricingandtosign up for service contact Badger Meter for more information HTTP Post Upload to Your Database Server e Model 3700 uploads data directly to your webserver or database server e Youmustsupplyascriptto processthe incoming data Sample script for ASP and PHP are available upon request e Requires Webserver CGI Scripting and database SQL knowledge e Alarm processing available by processing data on your server when data is uploaded e Designed for integration with existing energy reporting systems e Contact Badger Meter technical support for further details and sample scripts Removing Data From the Model 3700 When using an HTTP Post method to allow the Model 3700 to push data to a database server the Model 3700 will automatically remove log files from its flash memory once the Model 3700 has confirmed that the file was received by the database server If you are using the Model 3700 with a standalone mode you can use FTP or Enertrax DL to delete log files from the flash memory With EnertraxDL simply check the setup checkbox to delete log data after download For FTP the process is essentially the same process as the manual FTP data download Steps for Microsoft Windows command prompt ftp Use the following commands ftp 192 168 40 50 Use the IP address
63. tern Hawaii Indiana Michigan Mountain Pacific and Samoa 3 When converting to local time there will be one hour of overlapping data in the fall when the time is adjusted for Daylight Savings time i e Log entries run 12 45 1 00 1 15 1 30 1 45 1 00 1 15 1 30 1 45 2 00am This will prevent you from sorting your data by time in your database 4 Inthe spring you will have a gap in the data from 1 59 to 3 00 am This can cause problems if you are calculating demand values based on consumption 5 Converting local time to any other time zone usually involves converting it to UTC first Using UTC time solves these problems elegantly The best practice is to store data in the database in UTC format and then convert the information when generating a report for the user For example if you wish to draw a graph of KW overtime prompt the user for a date range say Jan 1 midnight to Jan 2 midnight Take the user specified end points and convert these times from local time to UTC Next create an SQL query using the new UTC formatted data as your select statement i e SELECT from TABLE where time gt 2003 01 01 08 00 00 and time lt 2003 01 02 08 00 00 Note the time is 8 hours ahead of local time This example is for Pacific which is 8 hours off from UTC This will return a list of data points between the two specified time ranges Next plotthe data on a graph using the UTC times for start and end points Last
64. tional configuration as detailed in the next section The H663 704 BCM product only requires the circuit breaker name in this menu Most device points are automatically configured and this option may not be displayed Advanced At the lower right corner of the page an advanced configuration button may be present depending on the Modbus device features Advanced Configuration Options The advanced configuration page contains special options specific to the device you are configuring For the A8923 4 io module you may specify the pulse rate speed that the pulse inputs will work at as well as review the 4 20mA 0 10v input status On power meters the CT size and orientation options may be present The device serial number and other specific parameters will be displayed if available Internal IO Configuration The Model 3700 provides 8 multipurpose inputs on board The onboard IO inputs will always be device 250 in the device list 1 Click on the device number 250 in the device list A page showing the device inputs will be presented Each input has 5 lines on this page Analog inputs have one line each for an instantaneous min max and average value Pulse inputs have a line for the accumulated value rate runtime ens ss Joes EEE Internal IO e Device Address 250 Device Type Obvius A8812 Internal YO Status ok Function Current Reading Low Alarm High Alana Console Riest
65. transformer North America 110 120VAC 60hz primary standard included CE Europe 100 240VAC 50 60hz primary with interchangeable plug adapters optional User selectable 1 60 minutes Default 15 minute interval RS 485 Modbus supports up to 32 external devices expandable 8 flex IO inputs with multiple modes voltage current resistance pulse and status 0 10vdc min max average instantaneous data accuracy 0 25 of full scale at 20 c 4 20mA min max average instantaneous data accuracy 0 25 of full scale at 20 c 100 ohms to 100k accuracy 1000 1kQ 1 of 1kQ at 20 c 1kQ 10kQ 1 of 10kQ at 20 c 10kQ 47 5kQ 1 of 47 5kQ at 20 c 47 5kQ 100kQ 1 of 100kQ at 20 c 100kQ 10MQ accuracy unrated intended for use with dry contact outputs consumption rate runtime status Standard and KYZ modes for form A and C relay outputs Maximum rate 10hz Adjustable contact closure threshold 100Q to 10kQ 2 optically isolated outputs type opto fet dry contacts rating 30VDC 150mA max The RJ45 ethernet RJ11 Modem pulse outputs and the primary side of the power adapter are electrically isolated from the Model 3700 main PCB board and inputs North America Indoor temperature 0 50 c 0 95 humidity non condensing brick CE Europe Indoor temperature 5 40 c 0 90 humidity non condensing Size 8 x 9 25 x 2 5 203mm x 235mm x 64mm Mass 5lbs 2 3kg 1 Inputs ar
66. tus Dialin Modbus Status Upload Data Now Shutdown Reboot previous menu The TCP IP sub menu will allow you to configure the ethernet settings for the Model 3700 To edit the IP settings use the menu button to change options and press the select button to edit the option Once selected you will see the current value displayed andablinking square cursor on the firstcharacter Press the Menu button to change the character or digit Press the Select button to use the digit and move the cursor to the right one space If you press the Select button multiple times the cursor will move right a similar number of spaces allowing you to skip over characters that may be correct based on the previous settings When you are finished entering the IP address select a blank space with the menu button and press Select Any characters still remaining to the right of the cursor will be eliminated i e If changing 128 193 100 200 to 10 0 0 1 the new IP address will be several digits shorter than the old one Network Status This option will test the ethernet connection by attempting to ping the following addresses localhost ethernet IP address gateway dns1 dns2 The localhost ping will verify the kernel IP stack is properly initialized The ethernet ping will verify the ethernet card s IP address is set and communicating with the kernel The ethernet ping test does not send any packets over the ethernet cable however The gateway ping test wil
67. ull the Model 3700 will immediately attempt to upload the data and if unsuccessful will purge the oldest rotated log data file Log files are deleted automatically if the Model 3700 has successfully uploaded the log file to a database server using the HTTP Post protocol If you do not configure the Model 3700 to automatically push the log files to your server you must manually delete them To delete logfiles referto the FTP method of downloading log files One step detailed in the FTP section is how to delete a log file from the Model 3700 Uploading Data to the BMO Website After the Model 3700 has been configured and has logged some data you will want to collect the data for analysis There are several ways of collecting the data from the Model 3700 including the Building Manager Online service Other methods are noted in the data collection FAQ This section details configuring the Model 3700 for use with the BMO service Step 1 First use your browser to connect to the Model 3700 Select the Modbus Setup section from the menu on the left In the field titled Modbus Loop Name enter a name for this Model 3700 to uniquely identify it on the BMO website Because the BMO site can show multiple Model 3700 devices it is important to have a descriptive name in this field Step 2 Select the Log File Data Setup Upload menu option The following features are available e Model 3700 Serial Number This is the serial number that uniquely
68. up This log shows what hardware items were detected and initialized Ftp Connection log This log shows alist of files transferred by FTP on the Model 3700 Last Data Upload log This log file contains a report from the last data upload attempt to remote database webservers such as BMO This log will show if any log files are being rejected by the dabase webserver or if the network is not allowing a connection Last Modem Connection log This log file shows the details of the modem operation including modem connection quality parameters This is updated ever time the modem makes a dial in or dial out connection Time Change Log This log contains a list of time change events When the Model 3700 system clock is changed either manually or by automated time sync andthe change is more than a few seconds the event is recorded here System Boot Log This log shows when the Model 3700 was started and lists process events such as remote logins or logger process restarts This log is most useful for detecting when the Model 3700 was restarted and whether there was a proper shutdown event prior to rebooting if not possibly a power outage Start End logging This button allows the user to start detailed logging or disable it if it is running 15 Purge Log Files This button will clear allthe system logfiles listed on this page but not the meter data log files deletes kernel boot ftp messages upload log files This does not clear t
69. ure the hardware and software with a minimum of time and investment Installation Checklist A Model 3700 system installation has the following components Required hardware e Model 3700 required e Data connection ethernet or phone line e Ethernet Cat 5 standard or crossover cable required for lan or direct laptop to Model 3700 connection or e Phone line and cord required for modem connection Optional hardware e Analog sensors for temperature humidity etc e Pulse output transducers for measuring water electricity gas etc from existing meters and sensors e Additional Modbus RTU devices e g Badger Meter Veris Enercept PML lon Emon ProMon etc Next choose one or more of the following connection methods For LAN installations only e Ethernet 10 100Mbit connection point hub or switch e IP address and Netmask check with system administrator e Gateway address check with system administrator e DNS server address check with system administrator e HTTP Proxy address optional may be required if the Model 3700 is behind a firewall check with system administrator For dial out installations only Model 3700 initiates a phone call to your ISP or modem server e Phone line with dialtone May be shared with other devices such as a fax machine e Phone cord for connection to phone system e Dial out access prefixes and long distance access code if required i e dial 9 for local line e IS
70. x to enable dialout B Enter the phone number in the space provided C Enter the login name and password to the ISP dialup account in the space provided D Click Apply Changes to save the settings Step 5 Reboot the Model 3700 using the system status page or the console pushbutton menu Step 6 Use the Connection Test page in the Testing Diags menu on the Model 3700 for a full report of the dial out connection progress Even if you are not using the BMO service you can still test dial out with this feature You may however receive an error that the Model 3700 is not allowed to transfer data to the BMO server Further information on the connection test is provided in the connection test section of this manual GSM GPRS Cellular Modem A8812 GSM only The Model 3700 model number A8812 GSM includes a GSM GPRS cellular modem GPRS can provide the Model 3700 a connection to the internet without using aland base phone line or LAN connection This is often helpful in providing communications in remote areas or in customer sites that will not allow LAN connections for security purposes The GSM GPRS cellular option is very similar to the standard modem configuration Both provide the Model 3700 a way to place a call and get an internet connection For the GPRS services the cellular provider handles the internet connectivity part so all you need to do is set up the cellular service account To enable your GSM GPRS modem you must sign
71. y the Model 3700 NOTE Selecting the Modbus status option from the Model 3700 console does not cause the Model 3700 to search for new devices The Model 3700 checks for new devices in the background all the time taking about 2 5 minutes to complete each pass through all 255 possible addresses The Modbus test console option simply displays the number of devices the Model 3700 presently knows about The Model 3700 has a built in IO module with 4 analog and 4 pulse inputs This module shows up in the Modbus listing as device 250 and is counted in the number of devices OK or New For example if you have 1 Model 3700 with a single Modbus power meter the device count will be 2 One for the meter and one for the Model 3700 on board IO Upload Data Now If the Model 3700 is configured to upload data using HTTP POST to a webserver database such as BMO this option will cause the Model 3700 to upload all stored data immediately If the dial out option is enabled an outbound phone call will be initiated and disconnected after the transfer is complete Reboot This option will reboot the Model 3700 Shutdown This option will stop the data logging processes and secure the flash memory When secured the console will state that the power may be disconnected Itis important to shut down the Model 3700 cleanly prior to disconnecting the power from the device 17 The Model 3700 has an advanced menu that can be used to perform system checks

Badger Meter Model 3700 Data Acquisition Server

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