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1. The dialog opened via the Logs and Results navigation item allows you to specify parameters for e mail scanning results maintenance The dialog is divided into several sections e Logs Maintenance define whether you want to log e mail scanning information daily weekly monthly and also specify the maximum size of the log file in MB e Log level threshold the medium level is set up by default you can select a lower level logging elementary connection information or higher level logging of all traffic e Folder used to store log files define where the log file should be located 9 9 4 Servers In the Servers section you can edit parameters of the E mail Scanner component servers or set up a new Server using the Add new server button alternatively you can right click the Servers item in the tree arranged navigation on the left and select New server in the triggered context menu AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 93 Zi Advanced AVG Settings DES Si Appearance E Sounds POP3 Server Name Ignore faulty conditions Virus Vault f PUP Exceptions Type of login LinkScanner Automatic E iQ Scans OUSER COMPUTER w Schedules O Fixed host Si E mail Scanner E Certification Mal Filtering F Logs and Results Servers Additional settings Local port used in e mail client C Use APOP when available Connection Regular ie SM
2. Server Port Use proxy authentication Select authentication type Any default Username Password If AVG Download Manager was not able to identify your Proxy settings you have to specify them manually Please fill in the following data e Server enter a valid proxy server name or IP address e Port provide the respective port number e Use proxy authentication if your proxy server requires authentication tick this check box e Select authentication fromthe drop down menu select the authentication type We strongly recommend that you keep to the default value the proxy server will then automatically convey its requirements to you However if you are a skilled user you can also choose Basic required by some servers or NTLM required by all ISA Servers option Then enter a valid Username and Password optionally Confirm your settings by pressing the Apply button to follow to the next step of AVG Download Manager AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 11 3 4 Downloading Installation Files F AVG Download Manager Downloading installation files Please wait while the AYG files required For installation are downloaded to your computer Estimated time 0 00 42 e Now you have provided all information needed for the AVG Download Manager to start the installation package download Once the files are downloaded you will get au
3. Report locked files C Repott files containing macro Report hidden extensions Cancel e Lama Warning These scan settings are identical to the parameters of a newly defined scan as described in the chapter AVG Scanning Scan scheduling How to Scan Should you decide to change the default configuration of the Scan specific files or folders you can then save your new setting as the default configuration to be used AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 117 SE yd FAW A for all further scans of specific files or folders Also this configuration will be used as a template for all of your newly scheduled scans all customized scans are based on the current configuration of the Scan of selected files or folders 10 3 Scanning in Windows Explorer Besides the pre defined scans launched for the entire computer or its selected areas AVG 9 Free also offers the option of quick scanning of a specific object directly in the Windows Explorer environment If you want to open an unknown file and you cannot be sure of its content you may want to have it checked on demand Follow these steps Name 4 Explore Open Search Copy Long Filename Sharing and Security Wadd to archive Wadd to My Pictures rar Scan with AVG Free Send To D Cut Copy Create Shortcut Delete Rename Properties e Within Windows Explo
4. Virus Vault PUP Exceptions LinkScanner DE Servers ce i POP3 a E SMTP 25 Resident Shield Cache Server mu ZC Update The Attachment filter dialog allows you to set up parameters for e mail messages attachment scanning By default the Remove attachments option is switched off If you decide to activate it all e mail message attachments detected as infectious or potentially dangerous will be removed automatically If you want to define specific types of attachments that should be removed select the respective option e Remove all executable files all exe files will be deleted e Remove all documents all doc xls files will be deleted e Remove files with these comma separated extensions will remove all files with the defined extensions AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 92 9 9 3 Logs and Results Zi Advanced AVG Settings m DES Appearance FE Sounds Logs Maintenance Ignore faulty conditions O Monthly logs Virus Vault O Weekly logs PUP Exceptions O Daily logs 5 LinkScanner Automatic logs af Scans be d T Schedules Maximum log file size Si E mail Scanner _ Certification Mail Filtering Medium Log level threshold o E Servers l Folder used to store log files fi POP3 e SMTP C Documents and Settings All Users Application Data avg9 Emc Log mu ZC Resident Shield a Cache Server mu ZC Update
5. Wave Security Toolbar Options Toolbar Options AVG General AVG Browser Security Useful Buttons Select the protection you would like to use within the Toolbar from the list below Security AVG Search Shield SS Search Shield provides safety ratings next to the links returned from VIP Google Yahoo and Bing searches so you know which are safe before you dick on them Advanced Options AVG Active Surf Shield When you click on a link or type in a URL Active Surf Shield inspects the site before you actually go to it blocking you from malicious content Ratings Customize which type s of ratings AVG Search Shield will show on the search result pages Safe Green w Not available for Yahoo searches Questionable Yellow Help p Gee The Security tab is divided into two sections AVG Browser Security and Ratings where you can mark specific check boxes to assign AVG Security Toolbar functionality you want to use e AVG Browser Security check this item to activate or switch off the AVG Search Shield and or AVG Active Surf Shield service e Ratings select graphical symbols used for search results ratings by the AVG Search Shield component that you want to use o A page is safe o page is somewhat suspicious o p page containing links to positively dangerous pages o D page contains active threats o page is not accessible and so could not be scanned Mark the respective op
6. Schedule scans Name Next scheduled run Q Computer scanner Add scan schedule Edit scan schedule Delete scan schedule Back For AVG 9 Free in the Schedule scans dialog there is only one control button available Edit scan schedule Press the button to open the Settings for scheduled scan dialog on the Schedule settings tab where you can edit some parameters of the scheduled scan Unfortunately within AVG 9 Free you are not allowed to add new scan schedules neither delete the only predefined scan However these extended options are available in AVG full version www avg com 10 5 1 Schedule Settings If you wish to edit your scheduled scan settings enter the Settings for scheduled scan dialog click the Edit scan schedule button within the Schedule scans dialog The dialog is divided into three tabs Schedule settings see picture below the default tab that you will be automatically redirected to How to scan and What to scan AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 122 E me g gm E AVU E AVG Anti Virus Free Joe File Components History Tools Help AVG You are protected Anti Virus ere ce Free Edition Settings for scheduled scan How to scan What to scan Q Computer scanner Be Update nom me Schedule running O Run every Run at a specific time interval Every day el 12 00 A O Acti
7. AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 88 This section allows you to define under which conditions the virus database update should should not be launched if the computer is in low power mode or switched off completely Other update settings Finally check the Run the update again after the Internet connection is available option to make sure than if the internet connection gets corrupted and the update process fails it will be launched again immediately after the internet connection is restored 9 8 3 Program Update Schedule E Advanced AVG Settings m DE Appearance 2 Sounds Schedule settings Ignore faulty conditions f Virus Vault f PUP Exceptions Name a LinkScanner mm E Scans Schedule running Enable this task es Schedules a Scheduled scan Run at a specific time interval vz E mail Scanner Every day iv 8 00 wf Resident Shield Cache Server a f Update Advanced schedule options Run on computer startup if task has been missed Run even if computer is in low power mode Other update settings Run the update again after the internet connection is available Apply On the Schedule settings tab you can first check uncheck the Enable this task item to simply deactivate the scheduled program update temporarily and switch it on again as the need arises Next in the text field called Name there is the name assigned to th
8. O Personal E mail Scanner for all other e mail applic Be eee O Plugin for Microsoft Office 2000 xP 72003 2007 2 The Component Selection dialog displays an overview of all AVG 9 Free components that can be installed If the default settings do not suit you you can remove add specific components e Link Scanner The LinkScanner component provides protection against websites that are designed to install malware into your computer via the web browser or its plugins Language selection Within the list of components to be installed you can define which language s AVG should be installed in Check the Additional installed languages item and then select the desired languages from the respective menu E mail Scanner plug ins Click the E mail Scanner item to expand and decide on what plug in is to be installed to guarantee your electronic mail security By default the setup detects what is your currently installed e mail client and installs the respective plug in This is true for Plugin for Microsoft Outlook and Plugin for The Bat In case none of these two e mail clients is installed on your computer setup will assign Personal E mail Scanner to be installed and this option covers all other e mail clients e g MS Exchange Qualcomm Eudora etc Optionally you can mark the specific plug ins for MS Outlook and The Bat to be installed as well e Plug in for Microsoft Office 2000 XP 2003 2007 Checking this item
9. o Computer shutdown options decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked o Define file types for scanning further you should decide whether you want to have scanned AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 125 al E uuw ei 1 gt All file types with the possibility of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned gt Selected file types you can specify that you want to scan only files that are possibly infectable files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be scanned gt Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extension are rather suspici
10. 0 Installed e mail protection Microsoft Outlook For more detailed settings please select Tools Advanced settings from the system menu E mail Scanner settings v Display notification window while e mail is being scanned Save changes Cancel In the E mail Scanner component s dialog you can find a brief text describing the component s functionality information on its current status E mail Scanner is active and the following statistics e Total e mails scanned how many e mail messages were scanned since the E mail Scanner was last launched if needed this value can be reset e g for statistic purposes Reset value e Threats found and blocked provides the number of infections detected in e mail messages since the last E mail Scanner launch e Installed e mail protection information about a specific e mail protection plug in referring to your default installed e mail client Basic component configuration In the bottom part of the dialog you can find the section named E mail Scanner settings where you can edit some elementary features of the component s functionality e Scan incoming messages check the item to specify that all e mails deliver ed to your account should be scanned for viruses By default this item is on and it is recommended not to change this setting e Scan outgoing messages check the item to confirm all e mail sent from your account s
11. or SlashDot are evaluated for dangerous or suspicious links By checking these links and marking the bad links the AVG Link Scanner warns you before you click on dangerous or suspicious links so you can ensure you only go to safe websites While a link is being evaluated on the search results page you will see a graphic sign next to the link informing that the link verification is in progress When the evaluation is complete the respective informative icon will be displayed AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 43 d w WW ft v i x The linked page is safe with Yahoo search engine within AVG Link Scanner this icon will not be displayed The linked page does not contain threats but is somewhat suspicious questionable in origin or motive therefore not recommended for e shopping etc p The linked page can be either safe itself but containing further links to positively dangerous pages or suspicious in code though not directly employing any threats at the moment x The linked page contains active threats For your own safety you will not be allowed to visit this page P The linked page is not accessible and so could not be scanned Hovering over an individual rating icon will display details about the particular link in question Information include additional details of the threat if any the IP address of the link and when the page was scanned by AVG aus Saf
12. the finding was evaluated as an exception and added to the list of PUP exceptions configured in the PUP Exceptions dialog of the advanced settings o Locked file not tested the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object the object was detected as potentially dangerous but not infected it can contain macros for instance the information is a warning only o Reboot is required to finish the action the infected object cannot be removed to remove it completely you have to restart your computer Control buttons There are three control buttons available in this dialog e View details the button opens a new dialog window named Detailed object information AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 134 al S uuw ei A Detailed object information x Property name Property value Object name C Documents and SettingsAdministrator My Documents eicar_ Detection name Wirus identified EICAR_Test Object type file SDK Type Core Result Infected Action history lt gt Previous Next Close In this dialog you can find detailed information on the detected infectious object e g infected object name and location object type SDK type detection result and history of actions related to the detected object Using the Previous Next buttons you can view information on specific findings Use the Close button to c
13. 2 Virus Database Update Schedule Zi Advanced AVG Settings DES f Appearance f Sounds Schedule settings SI Ignore faulty conditions Virus Vault f PUP Exceptions Name SS LinkScanner di e Scans Schedule running Enable this task les Schedules e Scheduled scan a Program update schedule Run at a specific time interval f E mail Scanner Every day Resident Shield Cache Server fE Update el 1700 Advanced schedule options Run on computer startup if task has been missed Run even if computer is in low power mode Other update settings Run the update again after the internet connection is available On the Schedule settings tab you can first check uncheck the Enable this task item to simply deactivate the scheduled virus database update temporarily and switch it on again as the need arises The basic virus database update scheduling is covered within the Update Manager component Within this dialog you can set up some detailed parameters of the virus database update schedule Next in the text field called Name there is the name assigned to this very schedule by the program vendor it is not possible to change this name Schedule running In this section specify the time intervals for the newly scheduled virus database update launch The timing can only be done by defining an exact date and time Run at specific time interval Advanced schedule options
14. DA E My Network Places Special locations O Local hard drives O G Program Files DG My Documents folder o Shared Documents O el Windows folder O Other S j Automatic scan Start scan Cancel X Show notification Scan configuration editing You have the option of editing the predefined default settings of the Scan of specific AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved files or folders Press the Change scan settings link to get to the Change scan settings for Scan of specific files or folders dialog It is recommended to keep to the default settings unless you have a valid reason to change them gt AVG Anti Virus Free File Components History Tools Help AVG You are protected Anti Virus AN secu Sa Free Edition Change scan settings for Scan specific files or folders Q Computer scanner E Report Potentially Unwanted Programs and Spyware threats C Report enhanced set of Potentially Unwanted Programs 7 Updatenow Scan for Tracking Cookies E Scan inside archives M Use Heuristics O Scan system environment Additional scan settings Adjust how quickly Scan completes will impact system resources 2 Automatic scan e Save the current settings ele e Scanning parameters in the list of scanning parameters you can switch on off specific parameters
15. Interface FAE i Low Eile Components History Tools Help P You are protected AGN All security features are wo Free Edition Anti Spyware Component 7 spyware that secretly gathers information from your computer or adware that generates unwanted Anti Spyware 4 advertisements on your computer To stay fully protected always make sure you keep the Q Computer scanner Anti Spyware component up to date Anti Spyware protects your computer from all kinds of malware malicious software e g Anti Spyware component is active Spyware definitions 153528 Database release 8 b ezna 2010 20 33 Database version 271 1 1 2731 The Anti Spyware component s interface provides a brief overview on the component s functionality information on the component s current status Anti Spyware component is active and some Anti Spyware statistics e Spyware definitions number provides the count of spyware samples defined in the latest spyware database version e Database release specifies when and at what time the spyware database AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 36 was updated e Database version defines the number of the latest spyware database version and this number increases with every virus base update There is just one operating button available within this component s interface Back press the button to return to the default AVG user interfac
16. Resident Shield E mail client POP3 server settings Cache Server Original Update E mail client POP3 server activation Activate this server and use it for receiving e mail In this dialog opened via Servers POP3 you can set up a new E mail Scanner server using the POP3 protocol for incoming mail e POP3 Server Name type in the name of the server or keep the AutoPOP3 default name e Type of login defines the method for determining the mail server used for incoming mail o Automatic Login will be carried out automatically according to your e mail client settings o USER COMPUTER the simplest and the most frequently used method for determining the destination mail server is the proxy method To use this method specify the name or address or also the port as part of the login user name for the given mail server separating them with the character For example for the account user on the server pop acme com and the port 8200 you would use userl1 pop acme com 8200 for the login name o Fixed host In this case the program will always use the server specified here Please specify the address or name of your mail server AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 94 The login name remains unchanged For a name you may use a domain name for example pop acme com as well as an IP address for example 123 45 67 89 If the mail server uses a non standard port
17. Scanner detection interface are as follows e Refresh list updates the list of detected threats e Back switches you back to the previous displayed dialog AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 40 AVG 7 4 License E d AVG Anti Virus Free Eile Components History Tools Help AVG You are protected Anti Virus Iv alsoit e Free Edition License Component The License Component manages your current license status Lo License a License component is active The installed product is AVG Anti Virus Free License number SAVFREE VOKMC ESVUW EWOVA ULISXL FEWS License type Free Number of seats 1 License actions Buy now Register In the Licence component interface you will find a brief text describing the component s functionality information on its current status License component is active and the following information e License number provides the exact form of your license number e License type specifies the product type installed e Number of seats how many workstations on which you are entitled to install your AVG 9 Free Free products are intended for non commercial and home use only and are valid for one license only Control buttons e Buy now opens the AVG website http www avg com at the online store where you can purchase the full version of a selected AVG product e Register opens AVG Fr
18. Shield Principles The Resident Shield component gives your computer continuous protection It scans every single file that is being opened saved or copied and guards the system areas of the computer When Resident Shield discovers a virus in a file that is accessed it stops the operation currently being performed and does not allow the virus to activate itself Normally you do not even notice the process as it runs in the background and you only get notified when threats are found at the same time Resident Shield blocks activation of the threat and removes it Resident Shield is being loaded in the memory of your computer during system startup Warning Resident Shield is loaded in the memory of your computer during startup and it is vital that you keep it switched on at all times AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 45 7 6 2 Resident Shield Interface AVG Anti Virus Free Bele Eile Components History Tools Help Anti Virus All security features Free Edition AVG LV You are protected Resident Shield Component g Resident Shield scans files as they are copied opened and saved and if a threat is found it SS Resident Shield forbids its activation It also provides vital protection for the system areas of your computer Resident Shield is active and fully functional Resident Shield has been running for 4 hour s 44 minute s 52 second s Threats det
19. Technologies CZ s r o All rights reserved 140 aa AVG 12 Event History a History E Event date and time 73 11 2008 11 50 58 WA3 11 2008 11 50 04 WA3 11 2008 8 34 27 WA3 11 2008 8 34 01 WA3 11 2008 7 51 35 73 11 2008 7 51 02 73 11 2008 3 50 24 WA3 11 2008 3 50 01 Q 3 11 2008 1 08 36 WA2 11 2008 23 53 06 WA2 11 2008 23 51 26 Q 2 11 2008 23 00 00 wWA2 11 2008 19 50 23 wWA2 11 2008 19 50 01 WA2 11 2008 15 53 01 wWA2 11 2008 15 51 02 el User NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM NT AUTHORITY SYSTEM Source Update Update Update Update Update Update Update Update Scan Update Update Scan Update Update Update Update Event description Update was finished Update was started Update was finished Update was started Update was finished Update was started Update was finished Update was started Scheduled scan was Finis Update was finished Update was started Scheduled scan was starl Update was finished Update was started Update was finished Update was started D Empty list Refresh list a The Event History dialog is accessible from the system menu via the Hi
20. The second extension is not visible in Windows by default and AVG reports such files to prevent their accidental opening Improper file path If some important system file is running from other than default path e g winlogon exe running from other than Windows folder AVG reports this discrepancy In some cases viruses use names of standard system processes to make their presence less apparent in the system Locked file The reported file is locked thus cannot be scanned by AVG This usually means that some file is constantly being used by the system e g swap file AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 136 10 8 Virus Vault EI History og Severity Virus name Path to file Warming Found Tracking cookie Atdmt C Documents and Settings Administrat Waring Found Tracking cookie Hatlog C Documents and Settings Administrat Warming Found Tracking cookie Webtrends C Documents and Settings Administrat Infection Virus identified EICAR_Test C Documents and Settings eicar_com lt i 2 Restore Restore s Delete Empty Vault Close Virus Vault is a safe environment for the management of suspect infected objects detected during AVG tests Once an infected object is detected during scanning and AVG is not able to heal it automatically you are asked to decide what is to be done with the suspect object The recommended solution is to move the o
21. There are two control buttons available on all three tabs of the Settings for AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 126 Le mua g _ ef AVU scheduled scan dialog Schedule settings How to scan and What to scan and these have the same functionality no matter on which tab you currently are e Save saves all changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog Therefore if you wish to configure the test parameters on all tabs press the button to save them only after you have specified all your requirements e Cancel cancels any changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog 10 5 3 What to Scan A uwe Anti Virus Free Sex File Components History Tools Help AVG You are protected Anti Virus All security features are working Free Edition Settings for scheduled scan 7 Overview Schedule settings How to scan What to scan Q Computer scanner Bei Raa af 000000 LKE E Save Cancel On the What to scan tab you can define whether you want to schedule scanning of the whole computer or scanning of specific files_or folders In case you select scanning of specific files or folders in the bottom part of this dialog the displayed tree s
22. Z Advanced AVG Settings cle E Appearance Virus Vault maintenance Ignore faulty conditions Limit Virus Vault Size 10 iQ Scans Maximum size of Virus Vault percent of the drive size les Schedules B E mail Scanner m f Resident Shield f Cache Server Delete files older than 30 ZC Update Automatic file deletion Maximum number of files to be stored 4900 Cancel The Virus Vault maintenance dialog allows you to define several parameters regarding the administration of objects stored in the Virus Vault e Limit Virus Vault size use the slider to set up the maximum size of the Virus Vault The size is specified proportionally compared to the size of your local disk e Automatic file deletion in this section define the maximum length of time that objects should be stored in the Virus Vault Delete files older than days and the maximum number of files to be stored in the Virus Vault Maximum number of files to be stored AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 72 wa rie Se 9 5 PUP Exceptions AVG 9 Free is able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system In some cases the user may wish to keep certain unwanted programs on the computer programs that were installed on purpose Some programs especially free ones include adware Such adware might be detected and reported by A
23. and it is recommended that you keep it so unless you have a real reason to change it Files with no extension are rather suspicious and should be scanned at all times Scan process priority Within the Scan process priority section you can further specify the desired scanning speed dependent on system resource usage By default this option is set to the medium level of automatic resource usage If you want the scanning to run faster it will take less time but the system resources usage will increase significantly during the scan and will slow down your other activities on the PC this option can be used when your computer is switched on but nobody is currently working on it On the other hand you can decrease the system resources usage by extending the scanning duration AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 85 a rie Se Click the Set additional scan reports link to open a standalone dialog window called Scan reports where you can tick several items to define what scan findings should be reported Wi Scan reports Scan reports De ives Report password protected documents Report locked files C Report files containing macro Report hidden extensions a OK Cancel Click the Additional scan settings to open a new Computer shutdown options dialog where you can decide whether the computer should be
24. anonymous scan and usage information from your computer agree to provide anonymous information about detected threats to improve my security Read AVG Privacy Policy Yes would like to receive news alerts about product development and to find out about AVG User Forum Please send all the information to my e mail address Now your AVG 9 Free has been configured In this dialog you decide whether you want to keep activated the option of anonymous reporting of exploits and bad sites to AVG virus lab If so please mark the I agree to provide anonymous information about detected threats to improve my security option Further you have the possibility to register to the discussion forum for AVG 9 Free users accessible at http forums avg com which is the main source of information regarding AVG 9 Free Unfortunately standard technical support is only provided for paid AVG products If you consider buying the full version of AVG then please visit the AVG website http www avg cony for information on AVG 9 purchase options Finally press the Finish button Your computer restart may be required so that you can start working with AVG AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 22 WR em em Ee rie ww 5 After Installation 5 1 Scan optimization The scanning optimization functionality searches the Windows and Program files folders where it detects appropriate
25. be excluded from the Resident Shield scanning e Edit path allows you to edit the specified path to a selected folder e Edit list allows you to edit the list of folders AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 100 e Remove path allows you to delete the path to a selected folder from the list 9 10 3 Excluded Files ai Advanced AVG Settings IS B Appearance ZC Sounds Ignore faulty conditions f Virus Vault a PUP Exceptions EJ LinkScanner wf Scans E a Schedules Edit mn ZC E mail Scanner eg E Resident Shield Edit List Resident Shield Excluded files Add List f Cache Server E E Update The Resident Shield Excluded files dialog behaves just like the previously described Resident Shield Directory Excludes but instead of folders you can now define specific files that should be excluded from the Resident Shield scanning If this is not essential we strongly recommend not excluding any files The dialog provides the following control buttons e Add specify files to be excluded from the scanning by selecting them one by one from the local disk navigation tree e Add list allows you to enter a whole list of files to be excluded from the Resident Shield scanning e Edit allows you to edit the specified path to a selected file e Edit list allows you to edit the list of files e Remove allows you to delete the path to a sele
26. be found in the Resident Shield detection dialog accessible via system menu option History Resident Shield detection AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 48 a AVG a AVG Anti Virus Free Jol File Components History Tools Help AVG You are protected Free Edition Resident Shield detection Infection Object TE Virus identified EICAR_Test C Documents and Settings Administrator My Documents D ownloads eicar 2 cor cal w gt There are 1 records in the list Additional actions Export list to file Empty list Refresh list Remove selected threats Remove all threats Back The Resident Shield detection offers an overview of objects that were detected by the Resident Shield evaluated as dangerous and either cured or moved to the Virus Vault For each detected object the following information is provided e Infection description possibly even name of the detected object e Object object location e Result action performed with the detected object e Detection time date and time the object was detected Object Type type of the detected object e Process what action was performed to call out the potentially dangerous object so that it could be detected In the bottom part of the dialog under the list you will find information on total number of detected objects listed above Further you can export the
27. browser the page with a direct Yahoo search will be displayed Let AVG Link Scanner make suggestion on browser navigation errors 404 DNS if when searching the web you run into a non existing page or a page that cannot be displayed 404 error you will be automatically redirected to a web page that allows you to select from an overview of alternative topic related pages Set and keep Yahoo as the search provider for your browser Yahoo is the default search engine for web search within AVG Security Toolbar and activating this option it can also become your web browser default search engine Re display the AVG Security Toolbar when hidden weekly this option is active by default and when your AVG Security Toolbar gets hidden accidentally it will re display it again within one week term AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 67 9 AVG Advanced Settings The advanced configuration dialog of AVG 9 Free opens in a new window named Advanced AVG Settings The window is divided into two sections the left part offers a tree arranged navigation to the program configuration options Select the component you want to change the configuration of or its specific part to open the editing dialog in the right hand section of the window 9 1 Appearance The first item of the navigation tree Appearance refers to the general settings of the AVG user interface and a few elementary options of the a
28. completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 113 al E uuw ei 1 o Define file types for scanning further you should decide whether you want to have scanned gt All file types with the possibility of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned gt Selected file types you can specify that you want to scan only files that are possibly infectable files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be scanned gt Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extension are rather suspicious and should be scanned at all times e Scan process priority you can use the slider to change the scanning process priority By default the priority is set to medium level Automatic s
29. entire list of detected objects in a file Export list to file and delete all entries on detected objects Empty list The Refresh list button will update the list of finding detected by Resident Shield The Back button switches you back to the default AVG user interface components overview 7 7 Update Manager AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 49 7 7 1 Update Manager Principles No security software can guarantee true protection from various types of threats unless it is regularly updated Virus writers are always looking for new flaws that they can exploit in both software and operating systems New viruses new malware new hacking attacks appear daily For this reason software vendors are continually issuing updates and security patches to fix any security holes that are discovered It is crucial to update your AVG regularly The Update Manager helps you to control regular updating Within this component you can schedule automatic downloads of update files either from the Internet or the local network Essential virus definition updates should be daily if possible Less urgent program updates can be weekly Note Please pay attention to the AVG Updates chapter for more information on update types and levels 7 7 2 Update Manager Interface Le E i AVG Anti Virus Free aA File Components History Tools Help AVG You are protected Anti Virus All security features are work Fr
30. files at the moment those are the exe dll and sys files and saves the information on these files With the next access these files will not be scanned again and this reduce the scanning time significantly Once the installation process is over you will invited via a new dialog window to optimize scanning aia AVG Optimization Scan Optimize scanning performance AVG Optimization Scan increases scanning performance by identifying trusted as files that do not require scanning This will allow future virus scans to be much faster Wait until the first scheduled scan starts We recommend to use this option and run the scanning optimization process by pressing the Optimize scanning now button 5 2 Product Registration AVG 9 Free does not necessarily require registration However it is recommended to register so that you can use the discussion forum of AVG 9 Free or rather in case you want to ask a question or react to one For reading only the forum is accessible without registration To register fill in the online registration form on the Register tab of the discussion forum Then you will receive the activation code via email sent to the provided e mail address and you can log in to the forum 5 3 Access to User Interface The AVG Free User Interface is accessible in several ways e double click the AVG icon on the system tray e double click the AVG icon on the desktop e fromthe menu Sta
31. installs a special plug in for enhanced protection of files used by Microsoft AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 18 me g gm aa AVG Office applications this applies only to aforementioned versions Continue by pressing the Next button 4 9 AVG Security Toolbar E av Free 9 0 build 772 2 1 2010 AVG Security Toolbar Install AVG Security Toolbar now to remove the hassle and complication of managing the security of your computer It quickly tracks and monitors dangerous websites allowing you to surf the web knowing you are safe Go z E tot zg KE fui e Search Pir E E F AYG Antivirus and Security Software Real time prote C Set Yahoo as my default search provider for Address bar A and browser Search box B searches and notify me of changes In the AVG Security Toolbar dialog decide whether you want to install the AVG Security Toolbar verification of search results of the supported Internet search engines If you do not change the default settings this component will be installed automatically into your Internet browser currently supported browsers are Microsoft Internet Explorer v 6 0 or higher and Mozilla Firefox v 3 0 or higher a to provide you with comprehensive online protection while surfing the Internet Also you have the option to decide whether you want to chose Yahoo as your default search provider If so please mark
32. new update files are present on the specified location they are downloaded either directly from the Internet or from the network directory When no newer updates are available nothing happens 11 3 Update Process The update process can be launched immediately as the need arises by the Update now quick link This link is available at all times from any AVG user interface dialog However it is still highly recommended to perform updates regularly as stated in the update schedule editable within the Update manager component Once you start the update AVG will first verify whether there are new update files available If so AVG starts their downloading and launches the update process itself During the update process you will get redirected to the Update interface where you can view the process progressing in its graphical representation as well as in an overview of relevant statistic parameters update file size received data download speed elapsed time Note Before the AVG program update launch a system restore point is created In case the update process fails and your operating system crashes you can always restore your OS in its original configuration from this point This option is accessible AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 139 AVG via Start All Programs Accessories System tools System Restore Recommended to experienced users only AVG 9 Free 2010 Copyright AVG
33. nnan 34 7 2 ANti SPyWare EE 35 7 2 1 Anti Spyware Principles EE 35 7 2 2 Anti Spyware Interface EE 35 7 3 E mail Scanner 37 7 3 1 E mail Scanner Principles En 37 7 3 2 E mail Scanner Interface i EEE E EES 37 7 3 3 E mail Scanner eet e 37 K NEE 41 7 5 LINK Scanner 42 7 5 1 Link Scanner Principles EE 42 7 5 2 Link Scanner Interface iLL EES 42 7 5 3 AVG Search Shield ccccce tte ene e een eee eee nnn n EEE EEA E DEED ADEE EEE E DEE EE AEDS EEE EE EDDA EEE EE SEES 42 7 5 4 AVG Active Surf Shie d errr et eet e een tenn ene E EEA E DADE EE EE EEE E DEE EE AEDS EDA EE ADEE ESSE BEES 42 7 6 Resident Shield verre EERE EERE EEE EERE EEE 45 7 6 1 Resident Shield Principles EE 45 7 6 2 Resident Shield Interface e 45 7 6 3 Resident Shield Detection e 45 7 7 Update Manager ee 49 7 7 1 Update Manager Principles EE 49 7 7 2 Update Manager Interface En 49 8 AVG Security Toolbar seseaseseaseESEEREREEREREEREREEREREEREREEREREREERER EEN ER EEREREEEEREEE EE EEE RER EE EE NEEN 52 8 1 AVG Security Toolbar Interface EE 52 AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved al E uuw ei ett 8 1 1 AVG logo button En 52 8 1 2 Yahoo powered search DOX tert EEE EEE Eee 52 8 1 3 Total Protection 125000 sesteetannsceiaces soeazetieegesiatiere si ase EES RE EEN EE EE NEE EEN 52 8 1 4 Page Status EE 52 SIE AVG NQWS ierra a EEA EEA E EEE E EAE E DEES DEAE DEES DEED EDA EDEE DEES EDA E DEES EDEE DEES EEE EEEEES 52 8 1 6 Naws Enar e
34. of network and SBS editions and only the following operating systems are supported Windows 2000 SP4 SRP roll up Windows XP SP2 and higher Windows Vista all editions and Windows 7 x86 and x64 all editions AVG Download Manager is available for download at AVG website http www avg com Following please find a brief description of each single step you need to take within the AVG Download Manager 3 1 Language Selection a AVG Download Manager LI j Welcome to the AYG setup eC The following screens will guide you through the process of installing AYG protection on your computer Click the Next button to begin the installation or Exit button to quit WARNING This program is protected by laws and international treaties Unauthorized reproduction or distribution of this program or any part of it may result in severe civil and criminal penalties Violators will be prosecuted to the maximum extent allowed by law Choose your setup language English z In this first step of AVG Download Manager select the installation language from the roll down menu Note that your language selection applies only to the installation process after the installation you will be able to change the language directly from program settings Then press the Next button to continue AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved E mus VG 3 2 Connectivity Check In the next
35. or even stop the running scan and also change the priority of the currently running scan Scan whole computer gt Set priority for all scans gt Pause all scans Stop all scans AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 83 E ral Scans es Schedules E Appearance Sounds Ignore faulty conditions Virus Vault PUP Exceptions LinkScanner ifs Scheduled scan lis Virus database update schedule re Program update schedule mz E mail Scanner Resident Shield Cache Server On the Howto scan tab you will find a list of scanning parameters that can be optionally switched on off By default most parameters are switched on and the functionality will be applied during scanning Unless you have a valid reason to change Schedule settings How to scan What to scan Report Potentially Unwanted Programs and Spyware threats C Report enhanced set of Potentially Unwanted Programs C Scan for Tracking Cookies C Scan inside archives Use Heuristics Scan system environment All file types Define excluded extensions Selected file types Scan infectable files only C Scan media files Define included extensions Scan files without extensions Adjust how quickly Scan completes will impact system resources 9 Automatic scan Set additional scan reports Additional scan settings Cancel these settings we recommend to
36. select automatic configuration mark the Auto option to activate the respective dialog section then please select where the proxy configuration should be taken from e From browser the configuration will be read from your default internet browser e From script the configuration will be read from a downloaded script with the function returning the proxy address e Autodetect the configuration will be detected automatically directly from the proxy server AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 9 12 2 Dial up ai Advanced AVG Settings f x SS Appearance FE Sounds Update settings Dial up connection Ignore faulty conditions C Use dial up connections Virus Vault PUP Exceptions SS LinkScanner af Scans E a Schedules E EJ E mail Scanner m f5 Resident Shield Cache Server Update E Manage ex All parameters optionally defined in the Update settings Dial Up connection dialog refer to the dial up connection to the Internet The dialog s fields are inactive until you check the Use dial up connections option that activates the fields Specify whether you want to connect to the Internet automatically Automatically open this connection or you wish to confirm the connection manually every time Ask before connection For automatic connection you should further select whether the connection should be closed after the update is finished Clo
37. service running on a PC that guarantees safer connection to the Internet According to the specified network rules you can then access the Internet either directly or via the proxy server both possibilities can also be allowed at the same time Then in the first item of the Update settings Proxy dialog you have to select from the combo box menu whether you want to e Use proxy e Do not use proxy server default settings e Try connection using proxy and if it fails connect directly If you select any option using proxy server you will have to specify some further data The server settings can be configured either manually or automatically Manual configuration If you select manual configuration check the Manual option to activate the respective dialog section you have to specify the following items e Server specify the server s IP address or the name of the server AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 105 e Port specify the number of the port that enables Internet access by default this number is set to 3128 but can be set differently if you are not sure contact your network administrator The proxy server can also have configured specific rules for each user If your proxy server is set up this way check the Use PROXY authentication option to verify that your user name and password are valid for connecting to the Internet via the proxy server Automatic configuration If you
38. shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked i Additional scan settings Computer shutdown options a Ok Cancel AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 86 f Appearance f Sounds Ignore faulty conditions Virus Vault j E PUP Exceptions Scan specific files or folders E LinkScanner a Scans B a Desktop lS Schedules ef My Computer on Scheduled scan ei I Virus database update schedule Uer Ion Program update schedule S O DS o Z E mail Scanner GIS Mbuild disk_l 2 Resident Shield amp amp My Network Places E Lat Special location E Cache Server o B Local hard drives 25 Update O G Program Files ocuments folder Schedule settings How to scan What to scan S O GQ Other On the What to scan tab you can define whether you want to schedule scanning of the whole computer or scanning of specific files or folders If you select scanning of specific files or folders in the bottom part of this dialog the displayed tree structure activates and you can specify the folders to be scanned AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 9 8
39. the AVG Link Scanner component and checks search results of the supported Internet search engines Google Yahoo WebHledani Yandex Baidu Bing AOL AltaVista EarthLink Ask Seznam eBay Twitter Digg or SlashDot AVG Security Toolbar can be used to control AVG Link Scanner functions and to adjust its behavior If you select to install the toolbar during the installation of AVG 9 Free it will be added into your web browser automatically In case you are using some alternative Internet browser e g Avant Browser you can meet unexpected behavior 8 1 AVG Security Toolbar Interface The AVG Security Toolbar is designed to work with MS Internet Explorer version 6 0 or greater and Mozilla Firefox version 3 0 or greater Once you have decided you want to install AVG Security Toolbar during the AVG installation process you were asked to decide whether or not you wish to install the component the component will be located in your web browser just under the address bar G Google Windows Internet Explorer BAX 3 google cz _ ns B E d Pls File Edit View Favorites Tools Help oly Favorites ZB Google En gt E 3 me Page Safety Tools e Ke lt AG YAHOO E search JL amp TotalProtection Lo Page Status DI Ave News 20 DI News 30 oi AVGInfo GetMore 2 Email The AVG Security Toolbar consists of the following 8 1 1 AVG logo button This button provides access to general toolbar items C
40. the respective check box AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 19 AVG 4 10 Close down open applications AVG 9 0 build 705 11 10 2009 Close down open applications The following applications need to be closed down before installing AVG Please press Next to automatically close down these applications Google Windows Internet Explorer The Close down open applications dialog appears during the installation process only in case there are some other clashing programs running on your computer at the moment Then the list of programs that need to be closed in order to sucessfuly finish the installation process will be provided Press the Next button to confirm you agree to close down the respective applications and to continue to the next step 4 11 Installing AVG The Installing AVG dialog shows the progress of the installation process and does not require any intervention ZB AVG Free 9 0 build 655 9 3 2009 Installing supplementary files Did you know Just 3 of today s security problems are caused by traditional viruses Only AVG Free s state of the art LinkScanner technology keeps you safe on today s web Installing 3rd party files which could take up to several minutes Please wait AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved After the instal
41. used for the reverse delivery of administration reports These messages are generated for example when the target mail server rejects the outgoing message or when this mail server is not available E mail client SMTP server settings provides information on how to configure the client mail application so that outgoing mail messages are checked using the currently modified server for checking the outgoing mail This is a summary based on the corresponding parameters specified in this dialog and other related dialogs AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 97 vw AV WA 9 10 Resident Shield The Resident Shield component performs live protection of files and folders against viruses Spyware and other malware G S ai Advanced AVG Settings cle Appearance E Sounds Resident Shield Settings SS Ignore faulty conditions Enable Resident Shield Virus Vault E PUPE C Scan for Tracking Cookies B xceptions 2 LinkScanner Report Potentially Unwanted Programs and Spyware threats C Report enhanced set of Potentially Unwanted Programs C Scan files on close Scan boot sector of removable media Advanced Settings Use Heuristics F Directory Excludes C Auto heal B Excluded files fE Cache Server SS Update e Default Wi OK Cancel In the Resident Shield Settings dialog you can activate or deactivate the Resident Shield protection completely by checkin
42. you will continue with the Destination Folder dialog 4 7 Custom Installation Destination Folder ai AVG Free 9 0 build 656 9 7 2009 Destination Folder The default destination folder is shown below You can click Browse button to select a different folder but we recommend using the default settings Destination folder C Program Files AVG AVG9 The Destination Folder dialog allows you to specify the location where AVG 9 Free should be installed By default AVG will be installed to the program files folder located on the system drive usually C In case the folder does not exist yet you will be asked in a new dialog to confirm you agree AVG creates this folder now AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved me e fi If you want to change this location use the Browse button to display the drive structure and select the respective folder Press the Next button to confirm 4 8 Custom Installation Component Selection S ZB AVG Free 9 0 build 656 9 7 2009 AVG for Windows Check the components you wish to install and uncheck those you o LinkScanner don t wish to install IF any unchecked components have Additional installed languages E mail Scanner been previously installed in an O Plugin for The Bat earlier version of the software on Plugin for Microsoft Outlook your computer these components 5 will be uninstalled
43. your PC It makes sure that all programs running on your PC are operating correctly AVG Identity Protection spots and blocks suspicious behavior on a continuous basis and protects your computer from all new malware Unfortunately AVG Identity Protection is not implemented in your free version of AVG However you may follow this link to open the AVG website http www avg com on the respective page offering you purchase of the professional AVG product or at least the AVG Identity Protection component License opens the default page of the License component Link Scanner opens the default page of the Link Scanner component Resident Shield opens the default page of the Resident Shield component Update Manager opens the default page of the Update Manager component AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 27 6 1 3 History e Scan results switches to the AVG testing interface specifically to the Scan Results Overview dialog e Resident Shield Detection open a dialog with an overview of threats detected by Resident Shield e E mail Scanner Detection open a dialog with an overview of mail messages attachments detected as dangerous by the E mail Scanner component e Virus Vault opens the interface of the quarantine space Virus Vault to where AVG removes all detected infections that cannot be healed automatically for some reason Inside this quarantine the infected files are isolated a
44. 0 AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved al E WW ee att 9 9 3 LOGS and Results En 90 9 9 4 SOPVELS RE EEE EEE 90 9 10 Resident Shield rrr EEE EEE EERE EEE EEE EEE EEE 98 9 10 1 Advanced Settings En 98 9 10 2 Directory Exludes En 98 ee E EE 98 9 11 Cache Server Rr RR UE EEE EEE EEE EEE EEE 102 9 12 Update eee eee eee 103 9 12 1 PROXY EE 103 9 12 2 Dial Up vir EEE 103 O JI FURL ees ge AEE EEEE EEE esc eee a EEEE EEE een eee dee leader een eee erence 103 9 12 4 Manage EE 103 10 AVG Scanning s1 ssceseesececeececeeeeeseeeeeaeeeeeeeeeeeeaeaeeeaeeeeeeeeeeaeaeaeeeeeeeeeeeusuaeseaegenages 110 10 1 Scanning Interface EE 110 10 2 Predefined SCANS e 111 10 2 1 Scan Whole Computer siiissteee tect tenet eee eee e eee en ee nena e et en nea ee ett tees 111 10 2 2 Scan Specific Files Or Folders ee 111 10 3 Scanning in Windows Explorer seen 118 10 4 Command Line Scanning EE 118 10 4 1 CMD Scan Parameters crite tte tte n nen E DADE ADEE EEE EEE EEE E EEE EDE DEEDES EEE EE EEE EES 118 10 5 Scan Scheduling EE 121 10 5 1 Schedule Settings EE 121 10 5 2 HOW tO SCAM cette tee tenn EEE EEDA EEE E EAA ED EEDA DEEDES EEE ED SEES EEE DEEDES DEEDES EEE EE EES 121 10 5 3 What tO Scan tect e ttt ttt ttn nen tE EEE DEED AE EE EEDA DEAE EEE EE EEE EDE EEE EASED EDS DEEDES EEE EE EES 121 10 6 Scan Results OveryjeW stteteatsicseccensistsnmanstigsserennisSiaemenesesaorwenncebstanenaselnanens 129 10 7 Scan Results Detalles ssa sa
45. AVG 9 Free User Manual Document revision 90 13 19 3 2010 Copyright AVG Technologies CZ s r o All rights reserved All other trademarks are the property of their respective owners This product uses RSA Data Security Inc MD5 Message Digest Algorithm Copyright C 1991 2 RSA Data Security Inc Created 1991 This product uses code from C SaCzech library Copyright c 1996 2001 Jaromir Dolecek dolecek ics muni cz This product uses compression library zlib Copyright c 1995 2002 Jean loup Gailly and Mark Adler This product uses compression library libbzip2 Copyright c 1996 2002 Julian R Seward AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved Contents 1 Introduction ae nenneseen nenn ER EE EE EEEE RER E ER EE E EE EELER EE RER EEE EE EE EE RER EE EE E EE E EE RER EE EELER EE E EE E ERR ER EE 7 2 AVG Installation Requirements Perret e rere rerrrretrer irre rrr errr rrrrr rr rrrr rrr rrr rrr rrr irr rrr 8 2 1 Operation Systems Supported TOTCCceCTrrerrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr rrr reer errr rere ee eee ee ee eee ee 8 2 2 Minimum amp Recommended HW Requirements nanannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 8 3 AVG Download Manager nnnnnnnnNNNNNNNNNNNNNNNNNNNNNNNNNNNENNNNNENENNNNNENNENNNENENNNENENNNNNEENNENNENENNNENE 9 3 1 Language Selection POCTCCCCCCCT CSCC CCC eee CeCe eee eee eee eee eee ee ee eee eee ee ee ee eee ee ee ee ee eT 9 3 2 Connectivity Check ee 10 3 3 Proxy Setting
46. CZ s r o All rights reserved 25 aj AVG 6 AVG User Interface AVG 9 Free open with the main window Anti Virus Free File Components History Tools Help AVG 7 Anti Virus M Free Edition Security components and status overview CI Overview Anti Virus Anti Spyware A Get complete Computer scanner d e gengen a E mail Scanner Add Identity Theft Active protection Add complex threat detection LinkScanner eo active Fi Identity Protection License H Activate now active U E Resident Shield Update Manager g EN Active CL M Active Description of selected component Selected component description no component selected right now The main window is divided into several sections e System Menu top system line in the window is the standard navigation that allows you to access all AVG components services and features details gt gt Security Status Info upper section of the window provides you with information on the current status of your AVG program details gt gt Quick Links left section of the window allow you to quickly access the most important and most frequently used AVG tasks details gt gt Components Overview central section of the window offer an overview of all installed AVG components details gt gt Statistics left bottom section of the window provide you with all statistical data regarding the programs operation details gt gt S
47. Explorer environment shell extension see chapter Scanning in Windows Explorer AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 78 Appearance Sounds Ignore faulty conditions C Automatically heal remove infections Virus Vault Report Potentially Unwanted Programs and Spyware threats PUP Exceptions C Report enhanced set of Potentially Unwanted Programs LinkScanner C Scan for Tracking Cookies Scan inside archives Use Heuristics C Scan system environment Scan settings g 2 Removable device scan All file types es Schedules Define excluded extensions E mail Scanner m f Resident Shield f Cache Server E Update O Selected file types Define included extensions Scan files without extensions Adjust how quickly Scan completes will impact system resources Kl Automatic scan Set additional scan reports Other settings related to AVG User Interface Show scan progress in AVG User Interface Show scan result in AVG User Interface C Only if scan result contains any threats Default f Appl The list of parameters is identical to those available for the Scan of the whole computer However the default settings differ with the Scan of the Whole Computer most parameters are selected while for the Shell extension scan Scanning in Windows Explorer only the relevant parameters are switched on Note For a description of specific parameters p
48. LP HT INF INIJPEG JPGJS LNK MD MSG NWS OCX 0V PCX PDF PGM PHP PIF PL PNG POT PP SCR SHS GMM WE SG TIF VBE VBS VBXVXD WMF SL XML 2ZL Scanning files without extension is on AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved Decide whether you want all files to be scanned or just infectable files if so you can further specify a list of extensions defining files that should be excluded from scanning and also a list of file extensions defining files that must be scanned under all circumstances 9 10 2 Directory Exludes i Advanced AVG Settings leg Appearance E Sounds Resident Shield Directory Excludes f Ignore faulty conditions E Virus Vault PUP Exceptions LinkScanner wf Scans mies Schedules Edit Path E Si E mail Scanner SEN E Resident Shield Edit List Advanced Settings Add Path Add List Remove Path f Cache Server E SS Update e Les The Resident Shield Directory Excludes dialog offers the possibility of defining folders that should be excluded from the Resident Shield scanning If this is not essential we strongly recommend not excluding any directories The dialog provides the following control buttons e Add path specify directories to be excluded from the scanning by selecting them one by one from the local disk navigation tree e Add list allows you to enter a whole list of directories to
49. Options Wave Security Toolbar Options B Toolbar Options AVG Advanced Options Select the search engine you would like to use Please restart browser for changes to take effect Default search engine Yahoo i You can change these options at any time Advanced Options Set and keep WebHledani as the search provider for Address bar Let AVG make suggestion on browser navigation errors 404 DNS C Set and keep WebHledani as the default search provider Please restart browser for changes to take effect Re display the AVG Security Toolbar when hidden weekly Help OK Cancel AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 66 On the Advanced Options tab first select what search engine you want to use as default You have the choice of Yahoo Baidu WebHledani and Yandex Having changed the default search engine please restart your internet browser for the change to take effect Further you can activate or switch off further specific AVG Security Toolbar settings Set and keep Yahoo as the search provider for Address bar if marked this option allows you to type a search keyword directly into the address bar into your Internet browser and the Yahoo service will be used automatically to search for relevant websites Show Yahoo search box on new tabs in the browser this option is marked by default and having opened any new tab in your internet
50. P security code refreshes every 30 seconds for your protection Learn more about how to use VIP Verisign Identity Protection To successfully login to the VIP member site you will be required to input your login name password and the security code generated by AVG Security Toolbar 8 2 AVG Security Toolbar Options All AVG Security Toolbar parameters configuration is accessible directly within the AVG Security Toolbar panel The editing interface opens via the AVG Options toolbar menu item in a new dialog called Toolbar Options divided into four sections 8 2 1 Tab General a ave Security Toolbar Options x Toolbar Options AVG coven petz Useful Buttons Page Status Button Security Oo AVG News Button C News Button VIP Delete History Button Adva Options E mail Notifier Button Weather Button Facebook Button Help On this tab you can specify toolbar control buttons that should be displayed or hidden within the AVG Security Toolbar panel Mark any option in case you want to have AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 62 displayed the respective button Further find described the functionality of each of the toolbar buttons e Page Status Button the button offers the possibility of having displayed the information on the currently opened page security status within AVG Security Toolbar e AVG News Button the button opens a web page prov
51. STALLED IF YOU CLICK THE ACCEPT OPTION OR INSTALL THE SOFTWARE PRODUCT ACCOMPANYING w Printable version If you do not agree with the license agreement press the Don t accept button and the installation process will be terminated immediately 4 4 Checking System Status BAC Free 9 0 build 655 9 3 2009 Checking System Status 3 __ Some parts of the software may take longer to install than others so the progress bar may pause from time to time file setupru Ins checking state Having confirmed the license agreement you will be redirected to the Checking AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved aa AVG System Status dialog This dialog does not require any intervention your system is being checked before the AVG installation can start Please wait until the process has finished then continue automatically to the following dialog 4 5 Select Installation Type ai AVG Free 9 0 build 656 9 7 2009 Select Installation Type Custom Installation Choose this option if you want to change some of the standard configuration attributes This option is recommended for well experienced users The Select Installation Type dialog offers the choice of two installation options standard and custom installation For most users it is highly recommended to keep to the standard installation tha
52. Shieid C Report password protected archives f Cache Server C Report password protected documents Update C Report files containing macro C Report hidden extensions C Move reported attachments to Virus Vault incoming e mails only The E mail Scanner dialog is divided into three sections e E mail scanning in this section select whether you want to scan the AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved i CA ai Advanced AVG Settings IS EJ Appearance f Sounds E mail scanning 90 incoming outgoing e mail messages and whether all e mails should be certified or only e mails with attachments e mail virus free certification is not supported in HTML RTF format Additionally you can choose if you want AVG to modify the subject for messages that contain potential viruses Tick the Modify subject of virus infected messages checkbox and change the text respectively default value is VIRUS e Scanning properties specify whether the heuristic analysis method should be used during scanning Use heuristic whether you want to check for the presence of potentially unwanted programs Report Potentially Unwanted Programs and Spyware Threats Report enhanced set of Potentially Unwanted Programs and whether archives should be scanned too Scan inside archives E mail attachments reporting specify whether you wish to be notified via e mail about password protected archives pa
53. VG as a potentially unwanted program If you wish to keep such a program on your computer you can define it as a potentially unwanted program exception Se a Advanced AVG Settings cle E Appearance E Sounds Potentially Unwanted Programs Exceptions Ignore faulty conditions Virus Vault File File Path Checksum a f Scans ie Schedules un E E mail Scanner f Resident Shield Cache Server EJ Update Edit Remove Add exception The Potentially Unwanted Programs Exceptions dialog displays a list of already defined and currently valid exceptions from potentially unwanted programs You can edit the list delete existing items or add new exceptions The following information can be found in the list for every single exception e File provides the name of the respective application e File Path shows the way to the application s location e Checksum displays the unique signature of the chosen file This checksum is an automatically generated string of characters which allows AVG to unequivocally distinguish the chosen file from other files The checksum is generated and displayed after successful addition of the file AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 73 vi rie fe Control buttons e Edit opens an editing dialog identical with the dialog for a new exception definition see below of an already defined exception where y
54. arameters defines that scanning should check all files even those stored inside archives e g ZIP RAR Use Heuristics heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning Scan system environment scanning will also check the system areas of your computer Further you should decide whether you want to have scanned e All file types with the possibility of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned or e Selected file types you can specify that you want to scan only files that are possibly infectable files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be scanned AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved TT if E uuw See vee e Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extension are r
55. archives e CLEAN Clean automatically e TRASH Move infected files to the Virus Vault es QT Quick test e MACROW Report macros e PWDW Report password protected files e IGNLOCKED Ignore locked files e REPORT Report to file file name e REPAPPEND Append to the report file e REPOK Report uninfected files as OK e NOBREAK Do not allow CTRL BREAK to abort e BOOT Enable MBR BOOT check e PROC Scan active processes e PUP Report Potentially unwanted programs e REG Scan registry e COO Scan cookies e Display help on this topic e HELP Display help on this topic e PRIORITY Set scan priority Low Auto High see Advanced settings Scans e SHUTDOWN Shutdown computer upon scan completion e FORCESHUTDOWN Force computer shutdown upon scan completion e ADS Scan Alternate Data Streams NTFS only e ARCBOMBSW Report re compressed archive files AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 120 l mu g gn ai B AVU 10 5 Scan Scheduling With AVG 9 Free you can run scanning on demand for instance when you suspect an infection has been dragged to your computer or based on a scheduled plan It is highly recommended to run the scheduled scan this way you can make sure your computer is protected from any possibility of getting infected and you will not have to worry about if and when to launch the scan You should launch the Scan whole computer regularly at least once a
56. as needed for detailed description of this settings please consult chapter AVG Advanced Settings Scans Scan Specific Files or Folders e Additional scan settings the link opens a new Additional scan settings dialog where you can specify the following parameters i F Additional scan settings x Computer shutdown options computer is locked Define file types for scanning O All file types Define excluded extensions Selected file types Scan infectable files only C Scan media files Define included extensions Lal Scan files without extensions OK Cancel o Computer shutdown options decide whether the computer should be shut down automatically once the running scanning process is over AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved Having confirmed this option Shutdown computer upon scan completion a new option activates that allows the computer to shut down even if it is currently locked Force shutdown if computer is locked o Define file types for scanning further you should decide whether you want to have scanned gt All file types with the possibility of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned or gt Selected file types you can specify that you want to scan only files that are possibly infectable files that cannot get infected will not be scanned for instan
57. ates that your AVG 9 Free is fully functional Your computer is completely protected up to date and all installed components are working properly y The orange icon warns that one or more components are incorrectly configured and you should pay attention to their properties settings There is no critical problem in AVG 9 Free and you have probably decided to switch some component off for some reason You are still protected by AVG However please pay attention to the problem component s settings Its name will be provided in the Security Status Info section This icon also appears if for some reason you have decided to ignore a component s error status the Ignore component state option is available from the context menu opened by a right click over the respective component s icon in the component overview of the AVG main window You may need to use this option in a specific situation but it is strictly recommended to switch off the Ignore component state option as soon as possible AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 29 7 The red icon indicates that AVG 9 Free is in critical status One or more components does not work properly and AVG cannot protect your computer Please pay immediate attention to fixing the reported problem It is strongly recommended that you pay attention to Security Status Info and in case the report indicates any problem go ahead and try to solve it immediate
58. ather suspicious and should be scanned at all times Scan process priority Within the Scan process priority section you can further specify the desired scanning speed dependent on system resource usage By default this option value is set to the medium level of automatic resource usage If you want the scanning to run faster it will take less time but system resources usage will increase significantly during the scan and will slow down your other activities on the PC this option can be used when your computer is switched on but nobody is currently working on it On the other hand you can decrease system resources usage by extending the scanning duration Set additional scan reports Click the Set additional scan reports link to open a standalone dialog window called Scan reports where you can tick several items to define what scan findings should be reported Scan reports Scan reports Fleport password protected archives Report password protected documents Report locked files Report files containing macro Report hidden extensions Iw LS Cancel 9 7 2 Shell Extension Scan Similar to the previous Scan whole computer item this item named Shell extension scan also offers several options for editing the scan predefined by the software vendor This time the configuration is related to scanning of specific objects launched directly from the Windows
59. ault no component is selected in this list It means that if any component get to an error status you will be informed about it immediately via e system tray icon while all parts of AVG are working properly the icon is displayed in four colors however if an error occurs the icon appears with a yellow exclamation mark e text description of the existing problem in the Security Status Info section of the AVG main window There might be a situation that for some reason you need to switch a component off temporarily this is not recommended you should try to keep all components permanently on and in default configuration but it may be happen In that case the system tray icon automatically reports the component s error status However in this very case we cannot talk about an actual error since you have deliberately induced it yourself and you are aware of the potential risk At the same time once being AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 71 displayed with the exclamation mark the icon cannot actually report any possible further error that might appear For this situation within the above dialog you can select components that may be in an error state or switched off and you do not wish to get informed about it The same option of Ignoring component state is also available for specific components directly from the components overview in the AVG main window 9 4 Virus Vault Pe
60. bject to the Virus Vault for further treatment The Virus vault interface opens in a separate window and offers an overview of information on quarantined infected objects e Severity distinguishes finding types based on their infective level all listed objects can be positively or potentially infected e Virus Name specifies the name of the detected infection according to the Virus encyclopedia online e Path to file full path to the original location of the detected infectious file e Original object name all detected objects listed in the chart have been labeled with the standard name given by AVG during the scanning process In case the object had a specific original name that is known e g a name of an e mail attachment that does not respond to the actual content of the attachment it will be provided in this column e Date of storage date and time the suspected file was detected and removed to the Virus Vault Control buttons AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 137 al E uuw ei 1 The following control buttons are accessible from the Virus Vault interface e Restore removes the infected file back to its original location on your disk Restore As in case you decide to move the detected infectious object from the Virus Vault to a selected folder use this button The suspicious and detected object will be saved with its original name If the original name is not k
61. bjects e g applications documents when they are being opened and also when they are being closed this feature helps you protect your computer against some types of sophisticated virus e Scan boot sector of removable media on by default e Use Heuristics on by default heuristic analysis will be used for detection dynamic emulation of the scanned object s instructions in a virtual computer environment e Auto heal on by default any detected infection will be healed automatically if there is a cure available 9 10 1 Advanced Settings In the Files scanned by the Resident Shield dialog it is possible to configure which files will be scanned by specific extensions r Zi Advanced AYG Settings DES Si Appearance FE Sounds Files scanned by the Resident Shield Ignore faulty conditions Scan all files f Virus Vault PUP Exceptions E LinkScanner a f Scans gs Schedules E SS E mail Scanner Resident Shield Scan infectable files and selected types of documents Always scan files with the following extensions 386 4SP BAT DIN DMP DO CHMILATLAG CMD CNM COM CPL DEV DLL DO DRY EML EXE Always scan files without extensions 5 Directory Excludes E Excluded files The Resident Shield will scan f Cache Server SNE KEE e EE Updat Resident Shield will scan files with following extensions WS Update 386 45P BAT BIN BMP BO0 CHM CL4 CL4S CMD CNM COM CPL DEV DLL DO DRY EML ExE GIF H
62. by the software vendor are ready to be used immediately on demand or scheduled o Scan whole computer o Scan specific files or folders e Schedule scans section within your AVG 9 Free you are not allowed to add new scan schedules neither delete the only predefined scan Therefore this section only allows you to edit settings of your scheduled scan However extended options for scan scheduling are available in AVG full version www avg com Control buttons Control buttons available within the testing interface are the following AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 110 e Scan history displays the Scan results overview dialog with the entire history of scanning e View Virus Vault opens a new window with the Virus Vault a space where detected infections are quarantined 10 2 Predefined Scans One of the main features of AVG 9 Free is on demand scanning On demand tests are designed to scan various parts of your computer whenever suspicion of possible virus infection arises Anyway it is strongly recommended to carry out such tests regularly even if you think that no virus can be found on your computer In the AVG 9 Free you will find two types of scanning predefined by the software vendor 10 2 1 Scan Whole Computer Scan whole computer scans your entire computer for possible infections and or potentially unwanted programs This test will scan all hard drives of your compute
63. can that optimizes the scanning process speed and the use of system resources Alternatively you can run the scanning process slower which means the system resources load will be minimized useful when you need to work on the computer but you do not care so much how long the scanning takes or faster with increased system resources requirements e g when the computer is temporarily unattended e Set additional scan reports the link opens a new Scan reports dialog where you can select what types of possible findings should be reported D Scan reports E Scan reports Depot password protected archives Report password protected documents Report locked files 1 Report files containing macro Report hidden extensions A OK Cancel Warning These scan settings are identical to the parameters of a newly defined scan as described in the chapter AVG Scanning Scan scheduling How to Scan Should you decide to change the default configuration of the Scan the whole computer you can then save your new setting as the default configuration to be used for all further scans of the whole computer AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 10 2 2 Scan Specific Files or Folders Scan specific files or folders scans only those areas of your computer that you have selected to be scanned selected folders hard dis
64. canning Unless you have a valid reason to change these settings we recommend to keep to the pre defined configuration e Automatically heal remove infection on by default if a virus is identified during scanning it can be healed automatically if a cure is available In case the infected file cannot be healed automatically or if you decide to switch off this option you will be notified upon a virus detection and will have to decide what to do with the detected infection The recommended action is to remove the infected file to the Virus Vault e Report Potentially Unwanted Programs and Spyware threats on by default check to activate the Anti Spyware engine and scan for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend to keep this feature activated as it increases your computer security e Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 124 if f uw te v i misused for malicious purposes later This is an additional measure that increases your computer security even more however it can possibly block legal programs and is therefore
65. cation decide whether information regarding component s activity inactivity or its possible problem should be displayed When reporting a component s fault status this option equals to the informative function of the system tray icon color changing reporting a problem in any AVG component o Display Resident Shield related tray notifications decide whether information regarding file saving copying and opening processes should be displayed or suppressed o Display tray notifications about scanning decide whether information upon automatic launch of the scheduled scan its progress and results should be displayed o Display E mail Scanner related tray notifications decide whether AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 69 information upon scanning of all incoming and outgoing e mail messages should be displayed Gaming mode This AVG function is designed for full screen applications that need to communicate over Internet and possible AVG ask dialogs would affect the application minimize it or corrupt its graphics To avoid this situation keep the check box for the Enable gaming mode when a full screen application is executed option marked default setting 9 2 Sounds Within the Sounds dialog you can specify whether you want to be informed about specific AVG actions by a sound notification If so check the Enable sound events option off by default to activate the list of AVG action
66. ce some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be scanned gt Optionally you can decide you want to Scan files without extension this option is on by default and it is recommended that you keep it so unless you have a real reason to change it Files with no extension are rather suspicious and should be scanned at all times e Scan process priority you can use the slider to change the scanning process priority By default the priority is set to medium level Automatic scan that optimizes the scanning process speed and the use of system resources Alternatively you can run the scanning process slower which means the system resources load will be minimized useful when you need to work on the computer but you do not care so much how long the scanning takes or faster with increased system resources requirements e g when the computer is temporarily unattended e Set additional scan reports the link opens a new Scan Reports dialog where you can select what types of possible findings should be reported ge Scan reports Scan reports Depot password protected archives Report password protected documents
67. cecsuseessassaentcceateangunepessansweneexsendessapesaaceeuanneenonseneees 130 10 7 1 Results Overview Tab sssrtttressrrrrrrrrerrrrrrrrreserrrrnnnnessrrnnnnnnesnnnnnnnnnnnnnnnnnnnns 130 10 7 2 Infections Tab 130 10 7 3 Spyware Tab ee 130 10 7 4 Warnings Tab EE 130 10 7 5 Information Tab viet c ttt t tte tne ene e AEE EEDA DEED EEE EE EEE EEE EEE EEE EE EEE E DEEDES EEE EE EES 130 10 8 Virus Vault EE 137 11 AVG Updates s susuusunuununnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnNNNnNNnnNnNnnNnnNnNn Nnnna 139 11 1 Update Levels eneen 139 11 2 Update Types EE 139 11 3 Update Process EE 139 AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved lt nu g gn aa AVG 12 Event History POPPE TTETETEE TEE EEE 13 FAQ and Technical Support DETTTTOTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTTETTTTTTTTTTTTTTTTTTTTTTTTETTTTTTTEEE AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved D E FAWN 1 Introduction This user manual offers a general overview of the tasks and detection technologies provided by AVG 9 Free We will briefly talk about the program installation initial startup configuration and use AVG 9 Free is provided free of charge and its functionality is limited While using AVG 9 Free you might discover you would like to have access to further and extended functionality of AVG as provided within the AVG 8 products Then please visit AVG website http www avg com for informati
68. change AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog 7 2 Anti Spyware AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 35 E me g gm E AVU 7 2 1 Anti Spyware Principles Spyware is usually defined as a type of malware i e software that gathers information from a user s computer without the user s knowledge or consent Some spyware applications may also be installed on purpose and often contain advertisements window pop ups or different types of unpleasant software Currently the most common source of infection is websites with potentially dangerous content Other methods of transmission such as via e mail or transmission by worms and viruses are also prevalent The most important protection is to use an always on background scanner Anti Spyware that works like a resident shield and scans your applications in the background as you run them There is also the potential risk that malware has been transmitted to your computer prior to AVG installation or that you have neglected to keep your AVG 9 Free up to date with the latest database and program updates For this reason AVG allows you to fully scan your computer for malware spyware using the scanning feature It also detects sleeping and non active malware i e malware that has been downloaded but not yet activated 7 2 2 Anti Spyware
69. cific files or fold Z Scan whole computer 2 11 2009 14 47 2 11 2009 14 47 90 0 0 0 0 sl View details Delete result Show notification The Scan results overview dialog is accessible from the AVG scanning interface via the Scan history button The dialog provides a list of of all previously launched scans and information of their results e Name scan designation it can either be the name of one of the predefined scans or a name you have given to your own scheduled scan Every name includes an icon indicating the scan result 2 green icon informs there was no infection detected during the scan El blue icon announces there was an infection detected during the scan but the infected object was removed automatically E red icon warns there was an infection detected during the scan and it could not be removed Each icon can either be solid or cut in half the solid icons stands for a scan that was completed and finished properly the cut in half icon means the scan was canceled or interrupted Note For detailed information on each scan please see the Scan Results dialog accessible via the View details button in the bottom part of this dialog e Start time date and time when the scan was launched AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 129 End time date and time when the scan ended Tested objects number of objects that were checked during scan
70. ck you from opening the web page thus protecting you from inadvertently being infected It is important to remember that exploited web pages can infect your computer simply by visiting the affected site for this reason when you request a dangerous webpage containing exploits or other serious threats the AVG Link Scanner will not allow your browser to display it If you do encounter a malicious web site within your web browser the AVG Link Scanner will warn you with a screen similar to WAG f Danger AVG Search Shield has detected active threats on this page and has blocked access for your protection The page you sre trying to scoess hss been identified ss s known exploit phishing or social engineering web site and therefore has been blocked for your safety Without protection such ss thst in the AVG Security Toolbar and AVG your computer is st risk of being compromised corrupted or having your identity stolen Plesse follow one of the suggestions below to continue IP Address 72 187 144 16 For sdditionsl informstion click here Suggestions Click the Back button on your browser to return to the previous page and choose snother link recommended If you would like to ignore the warning snd continue to the page dick here not recommended Note AVG will continue to block dangerous content associated with this page Entering such web site is highly risky and it cannot be recommended 7 6 Resident Shield 7 6 1 Resident
71. clean website now contains some malware it will be detected and blocked by AVG Active Surf Shield once you try to visit it Note AVG Link Scanner is not intended for server platforms 7 5 2 Link Scanner Interface The LinkScanner component consists of two parts that you can switch on off in the LinkScanner component interface The LinkScanner component interface provides a brief description of the component s functionality and information on its current status LinkScanner component is active Further you can find the information on the latest LinkScanner database version number LinkScanner Version AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 42 EI AVG Anti Virus Free cog Eile Components History Tools Help AVG You are protected Anti Virus All security features are working Free Edition LinkScanner Component LinkScanner works with Internet Explorer and Firefox and consists of two features AVG Active s Surf Shield and AVG Search Shield AVG Active Surf Shield prevents you from accidentally B LinkScanner ee g f E a becoming infected by drive by downloads and other exploits ensuring the web pages you visit are safe at the only time that really matters when you are about to click the link AVG Search Shield works with Google Yahoo Bing Baidu and possibly other search engines to deliver a real time safety verdict on all search results including search ads displaying an
72. ctable files only C Scan media files Define included extensions La Scan files without extensions Adjust how quickly Scan completes will impact system resources 5 Automatic scan Set additional scan reports All parameters set up in this configuration dialog apply only to the areas selected for scanning with the Scan of specific files or folders Note For a description of specific parameters please consult the chapter AVG Advanced Settings Scans Scan Whole Computer AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 9 7 4 Removable Device Scan The editing interface for Removable device scan is also very similar to the Scan Whole Computer editing dialog D ZS Advanced AVG Settings cle Appearance y Sounds a J Enable Removable device scan Ignore faulty conditions Virus Yault Scan settings 3 PUP Exceptions LinkScanner of Scans Q Scan whole computer iQ Shell extension scan ral 5 af A E Schedules E E mail Scanner a E Resident Shield f Cache Server vu ZC Update elected file typ Scan infectable file Automatically F Define excluded extensions an media file Define included extensions can files without extension Adjust how quickly Scan completes will impact system resources Automatic scan Set additional scan reports The Removable device scan is launched automatically once you at
73. cted file from the list AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 101 9 11 Cache Server The Cache Server is a process designed to speed up any scan on demand scan scheduled whole computer scan Resident Shield scan It gathers and keeps information of trustworthy files system files with digital signature etc These files are then considered safe and during scanning are skipped a Advanced AYG Settings DES f Appearance f Sounds Cache Server B Ignore faulty conditions Caching enabled f Virus Vault Si PUP Exceptions i E LinkScanner A CAUTION Disabling any of these options may decrease your system performance It is strongly a f Scans recommended to keep them enabled Wes Schedules E Si E mail Scanner E Resident Shield 2 Advanced Settings Directory Excludes Enable adding new files into cache The settings dialog offers two options e Caching enabled on by default uncheck the box to switch off the Cache Server and empty the cache memory Please note that scanning might slow down and overall performance of your computer decrease as every single file in use will be scanned for viruses and spyware first e Enable adding new files into cache on by default uncheck the box to stop adding more files into the cache memory Any already cached files will be kept and used until caching is turned off completely or until the next update o
74. e e AVG Delivers Industrial Strenath Security and Tmnroves In the right upper corner you can see two red control buttons e the button opens the editing dialog where you can specify parameters of the AVG News button displayed within the AVG Security Toolbar s Configuration News Button X News Button AVG Button name News Show messages 5 v RSS design Advanced Ia C Hide read messages Button shows Headlines 5 World 5 Home 5 Business 5 Sci Tech 5 Sport 5 o Button name you have the option to change the button name as it will be displayed within AVG Security Toolbar o Show messages change the desired number of messages that are to be displayed at a time o RSS design select between Advanced Basic mode of the current display of the news overview by default the Advanced mode is selected see picture above AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 54 E mu sae AVU aai o Hide read messages mark this item to confirm that each read message should not be displayed any longer so that new messages can be supplied o Button shows in this field you can select the respective news categories that you want to have displayed in your news overview within AVG Security Toolbar D D click this button to close the currently opened news overview 8 1 6 News Similarly directly from within the AVG Security Toolbar thi
75. e This page contains no active threats Explanation It is safe to proceed to this page IP Address 91 198 174 2 Scanned on 07 01 09 14 26 57 0 13 seconds to scan this page Ratings are provided by AVG Site owners please contact AVG Technologies for questions Keep up to date with latest AVG news and dich here updates Visit the AV ebsite VeriSign Seal Besides the above listed AVG Search Shield verdict icons you can also see the DIR D VeriSign icon in your browser However this icon display refers only to pages websites that participate in the Verisign Seal project In such a case the VeriSign icon will be displayed next to any link in the search results list or next to the sponsored links For instance if the website is considered safe you will see the VeriSign icon next to the green AVG Search Shield icon If the site is considered potentially dangerous you will be informed via the AVG verdict icon only The VeriSign icons are supported in the following browsers Altavista AOL Ask Baidu Bing Earthlink Google Seznam Webhledani Yandex and Yahoo AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 44 7 5 4 AVG Active Surf Shield This powerful protection will block malicious content of any webpage you try to open and prevent it from being downloaded to your computer With this feature enabled clicking a link or typing in a URL to a dangerous site will automatically blo
76. e Windows Explorer environment e Scan Specific Files or Folders standard predefined scan of selected areas of your computer e Removable Device Scan specific scanning of removable devices attached to your computer 9 7 1 Scan Whole Computer The Scan whole computer option allows you to edit parameters of one of the scans predefined by the software vendor Scan of the whole computer a Advanced AVG Settings Appearance Sounds Ignore faulty conditions Automatically heal remove infections Virus Vault Report Potentially Unwanted Programs and Spyware threats Scan settings J PUP Exceptions C Report enhanced set of Potentially Unwanted Programs FE LinkScanner C Scan for Tracking Cookies C Scan inside archives Use Heuristics F Shell extension scan Scan system environment iQ Scan specific files or folders iQ Removable device scan O All file types w Schedules Define excluded extensions mu ZC E mail Scanner f5 Resident Shield Cache Server e E Update Scan infectable files only C Scan media files Define included extensions Selected file types Scan files without extensions Adjust how quickly Scan completes will impact system resources di ges Automatic scan Set additional scan reports Default r Apply Scan settings AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved The Scan settings section offers a list of scanning parameters
77. e components overview Please note The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration Any changes to settings should only be performed by an experienced user If you need to change AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog 7 3 E mail Scanner One of the most common sources of viruses and trojans is via e mail Phishing and spam make e mail an even greater source of risks Free e mail accounts are more likely to receive such malicious e mails as they rarely employ anti spam technology and home users rely quite heavily on such e mail Also home users surfing unknown sites and filling in online forms with personal data such as their e mail address increase exposure to attacks via e mail Companies usually use corporate e mail accounts and employ anti spam filters etc to reduce the risk 7 3 1 E mail Scanner Principles The E mail Scanner component scans incoming outgoing e mails automatically You can use it with e mail clients that do not have their own plug in in AVG e g Outlook Express Mozilla Incredimail etc During AVG installation there are automatic servers created for e mail control one for checking incoming e mails and the second one for checking outgoing e mails Using these two servers e mails are automat
78. e AVG Security Toolbar and so if you have multiple toolbars installed on different computers you will need to register each toolbar to the member sites you would like to use To gain your VIP credential click Next to continue to the following dialog VeriSign Identity Protection VIP SANG Your VIP credential has been successfully activated with the following credential ID To get started Sign In to your account on this Web site with your user name and password or contact your VIP service provider for next step information Your unique Credential ID and Security Code is available anytime by simply clicking the VeriSign button on the Toolbar Credential ID AGHT21237175 VeriSign Identity Protection After you register your VIP credential at the VIP member site the next time you enter the site your VIP credential ID will be recognized automatically the following dialog will pop up displaying your registered VIP credential and a specific security code For AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 61 your protection the security code is valid within a limited timeframe A new security code is dynamically generated by the VIP credential every 30 seconds VeriSign Identity Protection VIP SANG AGHT21237175 323292 7 Credential ID Security Code Enter your credential ID and security code in the fields provided by the member site Note that the VI
79. e Schedule settings tab you can first check uncheck the Enable this task item to simply deactivate the scheduled test temporarily and switch it on again as the need arises Next in the text field called Name there is the name assigned to this very schedule by the program vendor it is not possible to change this name In this dialog you can further define the following parameters of the scan Schedule running Here you can specify time intervals for the newly scheduled scan launch The timing can either be defined by the repeated scan launch after a certain period of time Run every or by defining an exact date and time Run at specific time interval or possibly by defining an event that the scan launch should be associated with Action based on computer startup AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 82 AVG Advanced schedule options This section allows you to define under which conditions the scan should should not be launched if the computer is in low power mode or switched off completely Once the scheduled scan is launched in the time you have specified you will be informed on this fact via a pop up window opened over the AVG system tray icon A new AVG system tray icon then appears in full color with a white arrow see picture above informing a scheduled scan is running Right click on the running scan AVG icon to open a context menu where you can decide to pause
80. e detected object Using the Previous Next buttons you can view information on specific findings Use the Close button to close this dialog e Remove selected infections use the button to move the selected finding to the Virus Vault e Remove all unhealed infections this button deletes all findings that cannot be healed or moved to the Virus Vault e Close results terminates the detailed information overview and returns to the Scan results overview dialog AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 133 10 7 3 Spyware Tab The Spyware tab is only displayed in the Scan results dialog in if spyware was detected during scanning The tab is divided into three sections providing the following information e File full path to the original location of the infected object e Infections name of the detected spyware for details on specific viruses please consult the Virus Encyclopedia online e Result defines the current status of the object that was detected during scanning o Infected the infected object was detected and left in its original location for instance if you have switched off the automatic healing option in a specific scan settings o Healed the infected object was healed automatically and left in its original location o Moved to Virus Vault the infected object was moved to the Virus Vault quarantine o Deleted the infected object was deleted o Added to PUP exceptions
81. e parameters type the respective command together with the parameter or HELP e g avgscanx The only obligatory parameter is SCAN to specify what areas of the computer should be scanned For a more detailed explanation of the options see the command line parameters overview To run the scan press Enter During scanning you can stop the process by Ctrl C or Ctrl Pause CMD scanning launched from graphic interface When you run your computer in Windows Safe Mode there is also a possibility to launch the command line scan from the graphic user interface The scan itself will be launched from the command line the Command Line Composer dialog only allows you to specify most scanning parameters in the comfortable graphic interface Since this dialog is only accessible within the Windows Safe Mode for detailed description of this dialog please consult the help file opened directly from the dialog 10 4 1 CMD Scan Parameters Following please find a list of all parameters available for the command line scanning e SCAN Scan specific files or folders SCAN path path e g SCAN C D e COMP Scan whole computer e HEUR Use heuristic analyse e EXCLUDE Exclude path or files from scan e Command file file name AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 119 e EXT Scan these extensions for example EXT EXE DLL e NOEXT Do not scan these extensions for example NOEXT JPG e ARC Scan
82. ected and blocked 0 For more detailed settings please select Tools Advanced settings from the system menu Resident Shield settings emove all threats automatically C Scan for Tracking Cookies Ask me before removing threats Manage exceptions Save changes Cancel Besides an overview of the most important statistical data and the information on the component s current status Resident Shield is active and fully functional the Resident Shield interface offers some elementary component settings options too The statistics is as follows e Resident Shield has been running for provides the time since the latest component s launch e Threats detected and blocked number of detected infections that were prevented from being run opened if needed this value can be reset e g for statistic purposes Reset value Resident Shield settings In the bottom part of the dialog window you will find the section called Resident Shield settings where you can edit some basic settings of the component s functionality detailed configuration as with all other components is available via the File Advanced settings item of the system menu AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 46 The Resident Shield active option allows you to easily switch on off resident protection By default the function is on With resident protection on you can further decide how the possibly detect
83. ed infections should be treated removed o either automatically Remove all threats automatically o or only after the user s approval Ask me before removing threats This choice has no impact on the security level and it only reflects your preferences In both cases you can still select whether you want to Scan for Tracking Cookies In specific cases you can switch this option on to achieve maximum security levels however it is switched off by default cookies parcels of text sent by a server to a web browser and then sent back unchanged by the browser each time it accesses that server HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Please note The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration Any changes to settings should only be performed by an experienced user If you need to change AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog Control buttons The control buttons available within the Resident Shield interface are as follows e Manage exceptions opens the Resident Shield Directory Files Excludes dialog where you can define folders that should be left out from the Resident Shield
84. ee Edition Update Manager Component Update Manager manages automatic AVG updates from the Internet or a local network SI Updating your AVG is vital if you want to preserve maximum protection against viruses L3 Update Manager CC M Update Manager component is active Latest update 2 listopadu 2009 9 59 Virus database version 270 14 44 2475 Next scheduled update 2 listopadu 2009 17 20 For more detailed settings please select Tools Advanced settings from the system menu Update Manager settings ata specific time interval Every day el 17 00 Show notification The Update Manager s interface displays information about the component s functionality and its current status Update manager is active and provides the relevant statistical data e Latest update specifies when and at what time the database was updated e Virus database version defines the number of the latest virus database version and this number increases with every virus base update e Next scheduled update specifies when and at what time the database is AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved scheduled to be updated again Basic component configuration In the bottom part of the dialog you can find the Update Manager settings section where you can perform some changes to the rules of the update process launch You can define whether you wish t
85. ee website http free avg com at the registration page where you Can register to get the full access to a new web based discussion forum where you can receive technical support e Back press this button to return to the default AVG user interface components overview AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 41 7 5 Link Scanner 7 5 1 Link Scanner Principles The LinkScanner component provides protection against websites that are designed to install malware into your computer via the web browser or its plugins The LinkScanner technology consists of two features AVG Search Shield and AVG Active Surf Shield e AVG Search Shield contains list of websites URL addresses which are known to be dangerous When searching Google Yahoo WebHledani Yandex Baidu Bing AOL AltaVista EarthLink Ask Seznam eBay Twitter Digg or SlashDot all results of the search are checked according to this list and a verdict icon is shown for Yahoo search results only exploited website verdict icons are shown Also if you type some address directly into your browser click a link on any website or e g in your e mail it is checked automatically and blocked if necessary AVG Active Surf Shield scans the contents of the websites you are visiting regardless of the websites address Even if some website is not detected by AVG Search Shield e g when a new malicious website is created or when a previously
86. etc e Suspicious registry keys Some malware stores its information into Windows AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 135 registry to ensure it is loaded on startup or to extend its effect on the operating system 10 7 5 Information Tab The Information tab contains data on such findings that cannot be categorized as infections spyware etc They can neither be positively labeled as dangerous but they are still worth your attention AVG scan is able to detect files which may not be infected but are suspicious These files are reported either as Warning or as Information The severity Information can be reported for one of the following reasons Run time packed The file was packed with one of less common run time packers which may indicate an attempt to prevent scanning of such file However not every report of such file indicates a virus Run time packed recursive Similar to above however less frequent amongst common software Such files are suspicious and their removal or submission for analysis should be considered Password protected archive or document Password protected files can not be scanned by AVG or generally any other anti malware program Document with macros The reported document contains macros which may be malicious Hidden extension Files with hidden extension may appear to be e g pictures but in fact they are executable files e g picture jpg exe
87. f the virus database AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 102 e E AUC Se DAN AM 9 12 Update aij Advanced AVG Settings a Appearance Ignore faulty conditions 3 Virus Vault Si PUP Exceptions LinkScanner wf Scans E a Schedules E Si E mail Scanner Resident Shield Server Proxy When to update files Update upon next computer restart Updated files will be prepared and the update will be completed after the computer restart Update immediately If computer restart is required Require confirmation from the user O Restart immediately Complete at next computer restart Post update memory scan C Start memory and process scan after a successful update Dial up URL Additional update options Manage Build new system restore point during each program update Use DNS update Require confirmation to close running applications AVG may require the closing of some running applications for example MS Outlook Check computer time Display notification if time set on computer differs from the correct time more than 24 S hours The Update navigation item opens a new dialog where you can specify general parameters regarding the AVG update When to update files In this section you can select between two alternative options update can be scheduled for the next PC restart or you can launch the update i
88. g unchecking the Enable Resident Shield item this option is switched on by default In addition you can select which Resident Shield features should be activated e Scan for Tracking cookies on by default this parameter defines that cookies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts e Report Potentially Unwanted Programs and Spyware threats on by default check to activate the Anti Spyware engine and scan for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend to keep this feature activated as it increases your computer security e Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended package of spyware programs that are perfectly ok AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 98 and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it can possibly block legal programs and is therefore switched off by default e Scan files on close on by default on close scanning ensures that AVG scans active o
89. h a graphical display of the current threat level on the web Virus Encyclopedia opens the Virus Encyclopedia page where you can search the specific viruses by name and get detailed information on each one Upgrade My AVG 9 Free opens the webpage offering the option of upgrade to the full professional version of AVG products 8 1 8 Get More Get More button opens a webpage where you can learn about many benefits of AVG paid product and easily purchase one of them AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 56 8 1 9 E mail Notifier The E mail Notifier button allows you to activate the option of being informed about newly arrived e mail messages directly in the AVG Security Toolbar interface The button opedns the following editing dialog where you can define parameters of your e mail account and the e mail display rules Please follow the instructions in the dialog ico nfiguration E mail Notifier Button E mail Notifier Settings AVG Just enter your e mail account details and get easy access to all of your e mails Account type O Gmail Pop3 Other Login User Dame Password TTT Incoming mail server pop3 mailserver com Port 110 Check for new e mails every 10 v minutes Allow new e mail alerts Play a sound when new e mails arrive CO Close notification window after 5s 8 1 10 Weather Info The Weather button displays the information on the c
90. he new virus contains some typical characteristics of existing viruses The important feature of antivirus protection is that no known virus can run on the computer Where just a single technology might fall short of detecting or identifying a virus Anti Virus combines several technologies to ensure that your computer is protected from viruses e Scanning searching for character strings that are characteristic of a given virus e Heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment e Generic detection detection of instructions characteristic of the given virus group of viruses AVG is also able to analyze and detect executable applications or DLL libraries that could be potentially unwanted within the system We call such threats Potentially Unwanted Programs various kinds of spyware adware etc Furthermore AVG scans your system registry for suspicious entries temporary Internet files and tracking cookies and allows you to treat all potentially harmful items in the same way as any other infection AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 34 d AW em z AVG 7 1 2 Anti Virus Interface D GANG Anti Virus Free Eile Components History Tools Help AVG You are protected Anti Virus All security features are Free Edition a Anti Virus Component could be potentially unwanted within your system Anti Virus al
91. he update files to be downloaded automatically Start automatic updates or just on demand By default the Start automatic updates option is switched on and we recommend to keep it that way Regular download of the latest update files is crucial for proper functionality of any security software Further you can define a specific time when the update should be launched By default the update is set for 17 00 every day It is highly recommended to keep this setting unless you have a true reason to change it Please note The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration Any changes to settings should only be performed by an experienced user If you need to change AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog Control buttons The control buttons available within the Update Manager interface are as follows e Update now launches an immediate update on demand e Save changes press this button to save and apply any changes made in this dialog e Cancel press this button to return to the default AVG user interface components overview AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved ERR ail vd WW e v i 8 AVG Security Toolbar AVG Security Toolbar is a new tool which works together with
92. hould be scanned for viruses By default this item is off AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved es BT ANA e Display notification icon while E mail is being scanned during the scanning the E mail Scanner component displays a notification dialog informing on an actual task the component is processing connecting to server downloading a message scanning the message The advanced configuration of the E mail Scanner component is accessible via the File Advanced settings item of the system menu however advanced configuration is recommended for experienced users only Please note The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration Any changes to settings should only be performed by an experienced user If you need to change AVG configuration select the system menu item Tools Advanced settings and edit the AVG configuration in the newly opened AVG Advanced Settings dialog Control buttons The control buttons available within the E mail Scanner interface are as follows e Save changes press this button to save and apply any changes made in this dialog e Cancel press this button to return to the default AVG user interface components overview 7 3 3 E mail Scanner Detection Zi ave Internet Security Woe File Components History Tools Help Beta Send Feedback AVG You are p
93. ialogs e E mail cllent POP3 server activation check uncheck this item to activate or deactivate the specified POP3 server AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved aij Advanced AVG Settings Si Appearance Sounds Ignore faulty conditions Virus Vault PUP Exceptions LinkScanner af Scans E a Schedules EJ E mail Scanner F Certification Mail Filtering f5 Logs and Results DE Servers ie POP3 ie AutoPOP3 10110 E Resident Shield Cache Server Update SMTP Server Name Relay Host Automatic O Fixed host Additional settings Local port used in e mail client Queue processing Automatic O Manual Connection Administrative server Send administrative messages to server port E mail client SMTP server settings Original E mail client SMTP server activation Activate this server and use it for sending e mail 10025 Regular el AutoPOP3 10110 ae In this dialog opened via Servers SMTP you can set up a new E mail Scanner server using the SMTP protocol for outgoing mail e SMTP Server Name type in the name of the server or keep the AutoSMTP default name e Relay Host defines the method for determining the mail server used for outgoing mail o Automatic login will be carried out automatically according to your e mail client settings o Fixed host in this case the program will al
94. ically checked on ports 110 and 25 standard ports for sending receiving e mails E mail Scanner works as an interface between e mail client and e mail servers on the Internet e Incoming mail While receiving a message from the server the E mail Scanner component tests it for viruses removes infected attachments and adds certification When detected viruses are quarantined in Virus Vault immediately Then the message is passed to the e mail client e Outgoing mail Message is sent from e mail client to E mail Scanner it tests the message and its attachments for viruses and then sends the message to the SMTP server scanning of outgoing e mails is disabled by default and can be set up manually Note AVG E mail Scanner is not intended for server platforms AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 37 7 3 2 E mail Scanner Interface a BANG Anti Virus Free x Eile Components History Tools Help AVG You are protected Anti Virus Nee Free Edition E mail Scanner Component 7 Ovewiew E mail Scanner checks incoming and outgoing mail by using plug ins designed for the most frequently used e mail programs When detected viruses are moved to Virus Vault Some e mail L3 E mail Scanner clients may support messages with text certifying that sent and received e mail has been scanned for viruses E mail Scanner is active Total e mails scanned 3 Reset value Threats found and blocked
95. icon to show the safety tating for each site LinkScanner component is active LinkScanner version 140 Settings v v Enable AVG Active Surf Shield C Enable reporting of detected threats to AVG Save changes Cancel Y Show notification In the bottom part of the dialog you can edit several options e Enable AVG Search Shield on by default advisory notifying icons on searches performed in Google Yahoo WebHledani Yandex Baidu Bing AOL AltaVista EarthLink Ask Seznam eBay Twitter Digg or SlashDot having checked ahead the content of sites returned by the search engine e Enable AVG Active Surf Shield on by default active real time protection against exploitive sites as they are accessed Known malicious site connections and their exploitive content is blocked as they are accessed by the user via a web browser or any other application that uses HTTP e Enable reporting of detected threats to AVG mark this item to allow back reporting of exploits and bad sites found by users either via AVG Active Surf Shield or AVG Search Shield to feed the database collecting information on malicious activity on the web 7 5 3 AVG Search Shield When searching Internet with the AVG Search Shield on all search results returned from the most popular search engines Google Yahoo WebHledani Yandex Baidu Bing AOL AltaVista EarthLink Ask Seznam eBay Twitter Digg
96. iding the latest AVG related press release News Button the button provides a structured overview of current news from the daily press AVG Info Button the button offers information on AVG toolbar on current threats and the internet threat level opens the virus encyclopedia and provides more AVG products related news Delete History Button this button allows you to Delete complete history or Delete search history Delete browser history Delete download history or Delete cookies directly from the AVG Security Toolbar panel E mail Notifier Button the button allows you to have displayed your newly arrived e mail messages within the AVG Security Toolbar interface 8 2 2 Tab Useful Buttons Wave Security Toolbar Options Toolbar Options AVG Useful Buttons Useful Buttons Select the buttons you d like to appear in the toolbar Security O E Calculator O A notepad VIP i D Media Player a EES a de Explorer O vi Paint ie Outlook Express wl Word E Excel Lal Outlook m Al Help OK al Cancel The Useful Buttons tab allows you to select applications from a list and have their icon displayed in the toolbar interface The icon then serves as a quick link enabling to launch the respective application immediately AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 63 wa rie we 8 2 3 Tab Security
97. information about users such as site preferences or the contents of their electronic shopping carts e Scan inside archives switched on by default this parameter defines the scanning should check all files even if they are stored inside an archive e g ZIP RAR Use Heuristics switched on by default heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning Scan system environment switched on by default scanning will also check the system areas of your computer Further you should decide whether you want to have scanned e All file types with the possibility of defining exceptions from scanning by providing a list of comma separated file extensions that should not be scanned or e Selected file types you can specify that you want to scan only files that are possibly infectable files that cannot get infected will not be scanned for instance some plain text files or some other non executable files including media files video audio files if you leave this box unchecked it will reduce the scanning time even more because these files are often quite large and are not too likely to be infected by a virus Again you can specify by extensions which files are those that should always be scanned Optionally you can decide you want to Scan files without extension this option is on by default
98. ion of a selected component Within the AVG 9 Free the Components Overview section contains information on the following components e Anti Virus ensures that your computer is protected from viruses trying to enter your computer details gt gt e Anti Spyware scans your applications in the background as you run them details gt gt e Link Scanner checks the search results displayed in your internet browser details gt gt e E mail Scanner checks all incoming and outgoing mail for viruses details gt gt e Identity Protection AVG Identity Protection is an anti malware product that is focused on preventing identity thieves from stealing your passwords bank account details credit card numbers and other personal digital valuables from all kinds of malicious software malware that target your PC It makes sure that all programs running on your PC are operating correctly AVG Identity Protection spots and blocks suspicious behavior on a continuous basis and protects your computer from all new malware Unfortunately AVG Identity Protection is not implemented in your free version of AVG However you may follow this link to open the AVG website http Wwww avg com on the respective page offering you purchase of the professional AVG product or at least the AVG Identity Protection component e License provides full wording of the AVG License Agreement details gt gt e Resident Shield runs in the background and scans files a
99. is very schedule by the program vendor it is not possible to change this name Schedule running AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 89 Here specify the time intervals for the newly scheduled program update launch The timing can only be done by defining an exact date and time Run at specific time interval Advanced schedule options This section allows you to define under which conditions the program update should should not be launched if the computer is in low power mode or switched off completely Other update settings Check the Run the update again after the Internet connection is available option to make sure than if the internet connection gets corrupted and the update process fails it will be launched again immediately after the internet connection is restored 9 9 E mail Scanner SI Ignore faulty conditions Check incoming e mail C Check outgoing e mail f5 Virus Vault Certify e mail fy e r f PUP Exceptions C with attachments only th attachments on LinkS i i tegen C Modify subject of virus infected messages a f Scans a Schedules of Cettification Scanning properties Mail Filtering Use Heuristics EJ Logs and Results Report Potentially Unwanted Programs and Spyware threats Me Servers C Report enhanced set of Potentially Unwanted Programs BE POP3 Scan inside archives i SMIE E mail attachments reporting E Fiesident
100. k social network from the AVG Security Toolbar directly Click the button and the login invitation appears click again to open the Facebook login dialog In the dialog provide your access data that means your e mail address and password and press the Connect button If you do not have a Facebook account yet you can create one directly using the Sign up for Facebook link AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 58 f Facebook login Connect AVG Social Extension with Facebook to interact with your friends on this site and to share on Facebook through your Wall and friends News Feeds AVG Social es your friends and info nv Extension cua content to ban ltt sande Wall Email address Password nn Further go to the following Facebook dialog where you will be invited to allow the AVG Social Extension application This application functionality is essential for the toolbar Facebook connection therefore it is recommended to allow its functioning Press the Allow Status Updates button to confirm f Facebook Allow AYG Social Extension to update my status AVG Social Extension will be able to update your Facebook status on an ongoing basis PUG Regie Don t Allow The Facebook connection has been activated The Facebook button within AVG Security Toolbaru now offers the standard Facebook menu options AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All right
101. keep the predefined configuration e Automatically heal remove infection on by default if a virus is identified during scanning it can be healed automatically if a cure is available If the infected file cannot be healed automatically the infected object will be moved to the Virus Vault or deleted e Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer e Report Potentially Unwanted Programs and Spyware threats on by default check to activate the Anti Spyware engine and scan for spyware Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend to keep this feature activated as it as well as for viruses increases your computer security AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved security even more however it can possibly block legal programs and is therefore switched off by default e Scan for Tracking Cookies switched on by default this parameter of the Anti Spyware component defines that cookies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific
102. ks floppy discs CDs etc The scanning progress in case of virus detection and its treatment is the same as with the scan of the whole computer any virus found is healed or removed to the Virus Vault Specific files or folders scanning can be used to set up your own tests and their scheduling based on your needs Scan launch The Scan of specific files or folders can be launched directly from the scanning interface by clicking on the scan s icon A new dialog called Select specific files or folders for scanning opens In the tree structure of your computer select those folders you want to have scanned The path to each selected folder will generate automatically and appear in the text box in the upper part of this dialog There is also a possibility of having a specific folder scanned while all its subfolders are excluded from this scanning to do that write a minus sign in front of the automatically generated path To exclude the entire folder from scanning use the parameter Finally to launch the scanning press the Start scan button the scanning process itself is basically identical to the scan of a whole computer Less BG Anti Virus Free Em im X File Components History Tools Help AVG You are protected Anti Virus All security features are working Free Edition Select specific files or folders for scanning v Q Computer scanner a e Desktop E el My Computer COOTER pech eo d i
103. lation process is finished and virus database updated you will be redirected to the next dialog automatically 4 12 Schedule regular scans and updates Le ai AVG First Run Wizard x Schedule regular scans and updates Updates How often would you like your AVG protection to be updated Every 4 hours recommended nce a day Scans When would you like your scheduled scan to take place ODaiy 1200 ei Weekly recommended Wednesday se O Never J Enable automatic scan of removable devices e g USB drives CD DVD etc In the AVG Task Schedule dialog define time when the scheduled scan should be launched It is recommended to keep the default values As for the updates with AVG 9 Free you cannot specify how often you want to check for new updates AVG 9 Free updates once a day by default If this configuration does not suit you and you consider buying the full version of AVG then please visit the AVG website http www avg con for information on AVG 9 purchase options Press the Next button to continue AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 2i OO WW RW s aa AVG 4 13 AVG protection configuration is complete AVG First Run Wizard x AYG protection configuration is complete Q Installation of AVG was successful zi AVG was updated to the latest version Please help us improve our products by letting us collect completely
104. lease consult the chapter AVG Advanced Settings Scans Scan Whole Computer Compared to Scan whole computer dialog the Shell extension scan dialog also includes the section named Other settings related to AVG User Interface where you can specify whether you want the scan progress and scan results to be accessible from the AVG user interface Also you can define that the scan result should only be displayed in case an infection is detected during scanning 9 7 3 Scan Specific Files or Folders The editing interface for Scan specific files or folders is identical to the Scan Whole Computer editing dialog All configuration options are the same however the default settings are more strict for the Scan of the whole computer AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 79 Advanced AVG Settings Appearance Sounds 3 Ignore faulty conditions Virus Vault PUP Exceptions Ri LinkScanner of Scans F Scan whole computer E Shell extension scan E levice scan w Schedules 5 E mail Scanner Resident Shield Cache Server Scan settings Automatically heal remove infections Report Potentially Unwanted Programs and Spyware threats C Report enhanced set of Potentially Unwanted Programs O Scan for Tracking Cookies Scan inside archives Use Heuristics C Scan system environment All file types Define excluded extensions Selected file types M Scan infe
105. lick the logo button to get redirected to AVG website Clicking the pointer next to the AVG icon will open the following e Toolbar Info link to the AVG Security Toolbar home page with detailed information on the toolbar s protection e Launch AVG 9 0 opens the AVG 9 Free user interface e Options opens a configuration dialog where you can adjust your AVG Security Toolbar settings to suit your needs see the following chapter AVG Security Toolbar Options e Delete History allows you to Delete complete history of AVG Security Toolbar or to delete search history delete browser history delete download history and delete cookies AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 52 e Update checks for new updates for your AVG Security Toolbar e Help provides options to open the help file contact AVG technical support send your product related feedback or view the details of the current version of the toolbar 8 1 2 Yahoo powered search box Yahoo powered search box is easy and safe way to search the web using Yahoo search Enter a word or phrase into the search box press Search to start the search on the Yahoo server directly no matter what page is currently displayed The search box also lists your search history Searches done through the search box are analyzed using the AVG Search Shield protection 8 1 3 Total Protection This button opens the Security tab in the Toolbar Options dial
106. lose this dialog e Remove selected infections use the button to move the selected finding to the Virus Vault e Remove all unhealed infections this button deletes all findings that cannot be healed or moved to the Virus Vault e Close results terminates the detailed information overview and returns to the Scan results overview dialog 10 7 4 Warnings Tab The Warnings tab displays information on suspected objects typically files detected during scanning When detected by the Resident Shield these files are blocked from being accessed Typical examples of this kind of findings are hidden files cookies suspicious registry keys etc Such files do not present any direct threat to your computer or security Information about these files is generally useful in case there is an adware or spyware detected on your computer If there are only Wamings detected by an AVG test no action is necessary This is a brief description of the most common examples of such objects e Hidden files The hidden files are by default not visible in Windows and some viruses or other threats may try to avoid their detection by storing their files with this attribute If your AVG reports a hidden file which you suspect to be malicious you can move it to your AVG Virus Vault e Cookies Cookies are plain text files which are used by websites to store user specific information which is later used for loading custom website layout pre filling user name
107. ly Otherwise your computer is at risk Note AVG status information can also be obtained at any moment from the system tray icon 6 3 Quick Links Quick links in the left section of the AVG User Interface allow you to immediately access the most important and most frequently used AVG features OO Overview Q Computer scanner Se Update now e Overview use this link to switch from any currently opened AVG interface to the default one with an overview of all installed components see chapter Components Overview gt gt e Computer scanner use this link to open the AVG scanning interface where you can run tests directly schedule scans or edit their parameters see chapter AVG Tests gt gt e Update now this link open the updating interface and launches the AVG update process immediately see chapter AVG Updates gt gt These links are accessible from the user interface at all times Once you use a quick link to run a specific process the GUI will switch to a new dialog but the quick links are still available 6 4 Components Overview The Components Overview section is located in the central part of the AVG User Interface The section is divided into two parts e Overview of all installed components consisting of a panel with the component s icon and the information of whether the respective component is active or inactive AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 30 e Descript
108. mmediately By default the immediate update option is selected since this way AVG can secure the maximum safety level Scheduling an update for the next PC restart can only be recommended if you are sure the computer gets restarted regularly at least daily If you decide to keep the default configuration and launch the update process immediately you can specify the circumstances under which a possible required restart should be performed e Require confirmation from the user you will be asked to approve a PC restart needed to finalize the update process e Restart immediately the computer will be restarted automatically immediately after the update process has finished and your approval will not AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 103 be required e Complete at next computer restart the update process finalization will be postponed until the next computer restart again please keep in mind that this option is only recommended if you can be sure the computer gets restarted regularly at least daily Post update memory scan Mark this check box to define you want to launch a new memory scan after each successfully completed update The latest downloaded update might have contained new virus definitions and these could be applied in the scanning immediately Additional update options e Build new system restore point after each program update before each AVG program update launch a sy
109. n 22 5 After Installaton ennesnesnennesken be RER RER EE eee 23 5 1 Scan optimization ee ee ee ee ee 23 5 2 Product Registration Serer eee ee ee ee ee ee ee ee ee ee ee ee ee ee ee 23 5 3 Access to User Interface OCCT CTCCCe CTC e CeCe eT eee eee ee eee eee eee eee eee eee eee eee ee ee ee ee ee 23 5 4 Scanning of the whole computer SEELEN vn ln Rin ae ato BEER mR NS Roi wb ay EE Eer e 24 BS eg E 24 5 6 AVG Default Configuration Pe 25 6 AVG User Interface ennrnebEEREER RER RER RER EERREER RER RER RER EERREER RER RER ERR EEEEEER RER RER ERR EEEREER ERR RER RER EEN 26 AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved al E WW ee att 6 1 System MENU EE 27 E Ee aaa sire vee ee et eee reg eee se eee re tee eee eee 27 6 1 2 COMPONENES EE 27 6 1 3 HISCOrY EE 27 6 1 4 TOOLS doris a EE EE EE ae ins ae EEN EE een 27 6 1 5 Help eetrrtrrrrrrrrrrerrrerrrrrrrrenrrenrnetartnntnnntunnntennnnnnnnnnunnnnnannne Anuna nnnnEne nenen net 27 6 2 Security Status INFO EE 29 6 3 Quick 9 cee eee 30 6 4 Components OVErVieW EE 30 6 5 Statistics rE EEE EEE EEE EEE EERE EEE 31 6 6 System Tray ICOM eene 32 7 AVG Components ietttsssceseceseceeeseeeeeeeeseeeseaeeeeeeeeeeeuauaeaeaeeueeeeseeeuauaueeaegesgeeeseeusuaens 34 7 1 Antig ViPS tte eee eee viele cade ere cian Eee eae ee de ETA EE weal eevee 34 7 1 1 Anti Virus Principles EE 34 7 1 2 Anti Virus Interface iret ttt et ene ene n EAD EEDA EE EDAD EEE EAE EE EDDA DEEDES EDS EE EDS EES
110. nd your computer s security is guaranteed and at the same time the infected files are stored for possible future repair e Event History Log opens the history log interface with an overview of all logged AVG 9 Free actions 6 1 4 Tools e Scan computer switches to the AVG scanning interface and launches a scan of the whole computer e Scan selected folder switches to the AVG scanning interface and allows you to define within the tree structure of your computer which files and folders should be scanned e Scan file allows you to run an on demand test over a single file selected from the tree structure of your disk e Update automatically launches the update process of AVG 9 Free e Update from directory runs the update process from the update files located in a specified folder on your local disk However this option is only recommended as an emergency e g in situations where there is no connection to the Internet for example your computer is infected and disconnected from the Internet your computer is connected to a network with no access to the Internet etc In the newly opened window select the folder where you have previously placed the update file and launch the update process e Advanced settings opens the AVG advanced settings dialog where you can edit the AVG 9 Free configuration Generally it is recommended to keep the default settings of the application as defined by the software vendor 6 1 5 Help e C
111. ning Infections number of virus infections detected removed e Spyware number of spyware detected removed Warnings number of detected suspicious objects Scan log information information relating to the scanning course and result typically on its finalization or interruption Control buttons The control buttons for the Scan results overview dialog are e View details press this button to switch to the Scan results dialog to view detailed data on the selected scan e Delete result press this button to remove the selected item from the scan results overview e Back switches back to the default dialog of the AVG scanning interface 10 7 Scan Results Details If in the Scan Results Overview dialog a specific scan is selected you can then click the View details button to switch to the Scan Results dialog providing detailed data on the course and result of the selected scan The dialog is further divided into several tabs e Results Overview this tab is displayed at all times and provides statistical data describing the scan progress e Infections this tab is displayed only if a virus infection was detected during scanning e Spyware this tab is displayed only if spyware was detected during scanning e Warnings this tab is displayed only if some potential threats are detected during scanning such threats are mostly comprised of the tracking cookies but some hidden files are also occasionally detected as war
112. nings e Information this tab is displayed only if some potential threats were AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 130 aj AVG detected but these cannot be classified as any of the above categories then the tab provides a warning message on the finding 10 7 1 Results Overview Tab VG Anti Virus Free File Components History Tools Help AVG You are p Anti Virus R Free Edition Scan results ees Q Computer scanner Scan Scan specific files or folders was finished Scan specific files or fold Q Found Removed and healed J Not removed or healed d i Infections 1 1 0 Folders selected for scanning C Documents and Settings Administrator My Documents D ownloads Scan started 2 listopadu 2009 14 53 51 Scan finished 2 listopadu 2009 14 53 52 less than one second Total object scanned 3 User who launched the scan Administrator Export overview to file D The scan is complete On the Scan results tab you can find detailed statistics with information on e detected virus infections spyware e removed healed virus infections spyware e the number of virus infections spyware that cannot be removed or healed In addition you will find information on the date and exact time of the scan launch on the total number of scanned objects on the scanning duration and the number of errors that have occurred during scanning C
113. nnn UTE EES 52 B 1 7 AVG INFO it EEE EES 52 6 1 8 Get More eaire acip e enn e EEDA EEE EEE E DEAE DEES DEED DEES DEED DEES DEED DEED DEED DEES DEED DEED EES EEEES 52 8 1 9 E mail Notifjep vi cecte tte enn nn EEE EEDA EEE EEE EEE EEE EE AEDS DEED EEE SEES anunn 52 8 1 10 Weather E 52 8 1 11 Facebook itr UE I EEE EEE 52 8 1 12 VeriSign Identity Protection En 52 8 2 AVG Security Toolbar Options EE 62 8 2 1 Tab Genera ir nr I ETE TETES 62 8 2 2 Tab Useful Buttons ss0rsr seein recat veces taser ncineseete ee iees aera earners 62 8 2 3 Tab Security EE 62 B 2 4 Tab Wi 62 8 2 5 Tab Advanced Options EE 62 9 AVG Advanced Settings r rsrsrssrssnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnNnNnNnn Nnnna 68 9 1 Appearance eee eee 68 TT E EE 70 9 3 Ignore Faulty Conditions EE 71 6 4 Viris Vaut ereina ENEE A rE na SOENE ee Pee et eed 72 9 5 PUP EXCEptjONS CeCe eee 73 9 6 Link Scanner 75 9 7 SCANS EE 76 9 7 1 Scan Whole Computer En 76 9 7 2 Shell Extension Scan sssrrtttttrrrsrtrrrerrrrrrrsrresrrnrnnnnssnnnnnnnnnnnnnnnnnnnnnnnnannnennnnn 76 9 7 3 Scan Specific Files or Folders eene 76 9 7 4 Removable Device Scan ege Eege BE Eege ee SERA eectaee REESEN EE EEESEEEN 76 9 8 Schedules E 81 9 8 1 Scheduled eran 81 9 8 2 Virus Database Update Schedule EE 81 9 8 3 Program Update Schedule EE 81 9 9 E mail Scanner 90 9 9 1 Certification sssrsrrerrerrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrsrrrrsrrrrrrrrrnerrrrsrrrnrrrrrrerrrnsrrrrrrrent 90 9 9 2 Mail Filtering sitter tite EEE EEE 9
114. nown the standard name will be used e Delete removes the infected file from the Virus Vault completely e Empty Vault removes all Virus Vault content completely AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 138 i i E uuw tz ny 11 AVG Updates Keeping your AVG up to date is crucial to ensure that all newly discovered viruses will be detected as soon as possible Since AVG updates are not released according to any fixed schedule but rather in reaction to amount and severity of new threats it is recommended to check for new updates at least once a day 11 1 Update Levels AVG offers two update levels to select from e Definitions update contains changes necessary for reliable anti virus anti spam and anti malware protection Typically it does not include any changes to the code and updates only the definition database This update should be applied as soon as it is available e Program update contains various program changes fixes and improvements When scheduling an update it is possible to select which priority level should be downloaded and applied 11 2 Update Types You can distinguish between two types of update e On demand update is an immediate AVG update that can be performed any time the need arises e Scheduled update within AVG it is also possible to pre set an update plan The planned update is then performed periodically according to the setup configuration Whenever
115. og allowing you to assign AVG Security Toolbar functionality you want to use 8 1 4 Page Status Directly in the toolbar this button displays the evaluation of the currently displayed web page base on criteria of the AVG Active Surf Shield component e X The linked page is safe with Yahoo search engine within AVG Security Toolbar this icon will not be displayed e Page is somewhat suspicious e DI Page containing links to positively dangerous pages ge D D The linked page contains active threats For your own safety you will not be allowed to visit this page e ZG The page is not accessible and so could not be scanned Click the button to open an information panel with detailed data on the specific web page 8 1 5 AVG News Directly from within the AVG Security Toolbar this button opens an overview of the latest Headline news related to AVG both news from the press and company press release AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved Ro EE pu gga aa AVG D x AVG HEADLINE NEWS EIEN e Program update AVG 9 0 733 E Press Releases 10 e AVG Adds Senior Team to Form Global Strategic Alliances Division e AVG Technologies Makes Safe Bet with GlobalCollect e AVG Posts Record Growth and Surpasses More Than 110 Million Users Worldwide e AVG Shows Why It s Still the 1 Most Downloaded are e AVG Technologies Names Acting Chairman of Board Dale Fuller to Permanent Rol
116. omponents History Tools Help AVG 5 You are protected Anti Virus 7 Al security fests Free Edition Change scan settings for Scan whole computer Q Computer scanner e i and Spyware threats Report enhanced set of Potentially Unwanted Programs O Scan for Tracking Cookies O Scan inside archives E Use Heuristics E Scan system environment Additional scan settings Adjust how quickly Scan completes will impact system resources Automatic scan itional reports e Save the current settings Start scan Cancel e Scanning parameters in the list of scanning parameters you can switch on off specific parameters as needed By default most of the parameters are switched on and these will be used automatically during scanning e Additional scan settings the link opens a new Additional scan settings dialog where you can specify the following parameters e Hi Additional scan settings x smputer is locked Define file types for scanning Al fie types Define excluded extensions Selected file types Scan infectable files only C Scan media files Define included extensions Lal Scan files without extensions OK Cancel o Computer shutdown options decide whether the computer should be shut down automatically once the running scanning process is over Having confirmed this option Shutdown computer upon scan
117. on based Advanced schedule options vV Run on computer startup if task has been missed C Run even if computer is in low power mode Show notification On the Schedule settings tab you can first check uncheck the Enable this task item to simply deactivate the scheduled test temporarily and switch it on again as the need arises Within AVG 9 Free you cannot modify the scan s name and the respective item is deactivated In this dialog you can further define the following parameters of the scan e Schedule running specify the time intervals for the newly scheduled scan launch The timing can either be defined by the repeated scan launch after a certain period of time Run every or by defining an exact date and time Run at specific time or possibly by defining an event that the scan launch should be associated with Action based on computer startup e Advanced schedule options this section allows you to define under which conditions the scan should should not be launched if the computer is in low power mode or switched off completely Control buttons of the Settings for scheduled scan dialog There are two control buttons available on all three tabs of the Settings for scheduled scan dialog Schedule settings How to scan and What to scan and these have the same functionality no matter on which tab you currently are e Save saves all changes you have performed on this tab
118. on on AVG 9 purchase options AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved aa AVG 2 AVG Installation Requirements 2 1 Operation Systems Supported AVG 9 Free is intended to protect workstations with the following operating systems e Windows 2000 Professional SP4 Update Rollup 1 e Windows XP Home Edition SP2 e Windows XP Professional SP2 e Windows XP Professional x64 Edition SP1 e Windows Vista x86 and x64 all editions e Windows 7 x86 and x64 all editions and possibly higher service packs for specific operating systems 2 2 Minimum amp Recommended HW Requirements Minimum hardware requirements for AVG 9 Free e Intel Pentium CPU 1 5 GHz e 512 MB of RAM memory e 450 MB of free hard drive space for installation purposes Recommended hardware requirements for AVG 9 Free e Intel Pentium CPU 1 8 GHz e 512 MB of RAM memory e 550 MB of free hard drive space for installation purposes AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved aa AVG 3 AVG Download Manager AVG Download Manager is a simple tool that helps you select the proper installation file for AVG 9 Free Based on your input data the manager will select the specific product and license type and language Finally AVG Download Manager will go on to download and launch the appropriate installation process Warning Please note that AVG Download Manager is not suitable for downloading
119. ontents opens the AVG help files e Get Help Online opens the AVG website http www avg com at the customer support center page AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 28 e Your AVG Web opens the AVG website http www avg com e About Viruses and Threats opens the online Virus Encyclopedia where you can look up detailed information on the identified virus e Buy now opens the AVG website http www avg com at the online store where you can purchase a copy of AVG e Register AVG Anti Virus Free opens AVG Free website http free avg com at the registration page where you can register to get the full access to a new web based discussion forum where you can receive technical support e Premium Support opens you browser and takes you to AVG Support Center page where you can select your product type to view all support options available for you e About AVG opens the Information dialog with five tabs providing data on program name program and virus database version system info license agreement and contact information of AVG Technologies CZ 6 2 Security Status Info The Security Status Info section is located in the upper part of the AVG main window Within this section you will always find information on the current security status of your AVG 9 Free Please see an overview of icons possibly depicted in this section and their meaning v J The green icon indic
120. ontrol buttons There is only one control button available in this dialog The Close results button returns to the Scan results overview dialog AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 131 f WO P em z AVG 10 7 2 Infections Tab AVG Anti Virus Free oog File Components History Tools Help AVG You are protected A Anti Virus Ae Free Edition Scan results DP rents vin e File Infection Result Scan specific files or fold Remove selected infections Remove all unhealed infections D The scan is complete Close results Show notification The Infections tab is only displayed in the Scan results dialog if a virus infection was detected during scanning The tab is divided into three sections providing the following information e File full path to the original location of the infected object e Infections name of the detected virus for details on specific viruses please consult the Virus Encyclopedia online e Result defines the current status of the infected object that was detected during scanning o Infected the infected object was detected and left in its original location for instance if you have switched off the automatic healing option in a specific scan settings o Healed the infected object was healed automatically and left in its original location o Moved to Virus Vault the infected object was moved to the Virus Vaul
121. or on any other tab of this dialog and switches back to the AVG scanning interface default dialog Therefore if you wish to configure the test parameters on all tabs press the AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved P gt i ar _ mm AVU button to save them only after you have specified all your requirements e Cancel cancels any changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog 10 5 2 How to Scan BANG Anti Virus Free Joy Eile Components History Tools Help AVG You are protected Anti Virus All security features are working cor Free Edition Settings for scheduled scan O Overview Schedule settings How to scan What to scan Q Computer scanner move infections Report Potentially Unwanted Programs and Spyware threats 27 Updatenow C Report enhanced set of Potentially Unwanted Programs C Scan for Tracking Cookies C Scan inside archives Use Heuristics Scan system environment Additional scan settings Adjust how quickly Scan completes will impact system resources G Automatic scan Set additional scan reports y Show notification On the How to scan tab you will find a list of scanning parameters that can be optionally switched on off By default most parameters are switched on and the functionality will be applied during s
122. orary Internet Files Documents and Settings User Local Settings Temporary Internet Files Windows XP or C Users user AppData Local Microsoft Windows Temporary Internet Files Windows Vista 7 Control buttons of the Settings for scheduled scan dialog There are two control buttons available on all three tabs of the Settings for scheduled scan dialog Schedule settings How to scan and What to scan and these have the same functionality no matter on which tab you currently are e Save saves all changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog Therefore if you wish to configure the test parameters on all tabs press the button to save them only after you have specified all your requirements e Cancel cancels any changes you have performed on this tab or on any other tab of this dialog and switches back to the AVG scanning interface default dialog AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 128 a AVG 10 6 Scan Results Overview AVG Anti Virus Free SAX File Components History Tools Help AVG You are protected Anti Virus Abee Free Edition Scan results overview Name Start time End time Tested obj Infections Spyware Q Computer scanner E Scan specific files or folders 2 11 2009 14 53 2 11 2009 14 53 3 1 1 ovo S Scan whole computer 2 11 2009 14 52 2 11 2009 14 53 127 070 070 Scan spe
123. ou can change the exception s parameters e Remove deletes the selected item from the list of exceptions e Add exception open an editing dialog where you can define parameters of the new exception to be created a Exception Definition File Checksum File Info Extended file information not available C Any location do not use full path a Add Cancel o File type the full path to the file that you want to mark as an exception o Checksum displays the unique signature of the chosen file This checksum is an automatically generated string of characters which allows AVG to unequivocally distinguish the chosen file from other files The checksum is generated and displayed after successful addition of the file o File Info displays any additional information available about the file license version information etc o Any location do not use full path if you want to define this file as an exception only for the specific location then leave this checkbox unchecked AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 74 _ 3 wd DAN A 9 6 Link Scanner The LinkScanner settings dialog allows you to switch on off the elementary features of the LinkScanner ai Advanced AVG Settings cle ER af CS Ch a Appearance Sounds LinkScanner settings Ignore faulty conditions Enable AVG Search Shield need web browser restar
124. ous and should be scanned at all times e Scan process priority you can use the slider to change the scanning process priority By default the priority is set to medium level Automatic scan that optimizes the scanning process speed and the use of system resources Alternatively you can run the scanning process slower which means the system resources load will be minimized useful when you need to work on the computer but you do not care so much how long the scanning takes or faster with increased system resources requirements e g when the computer is temporarily unattended e Set additional scan reports the link opens a new Scan reports dialog where you can select what types of possible findings should be reported e Scan reports E Scan reports Depot password protected archives Report password protected documents Report locked files T Report files containing macro Report hidden extensions o OK Cancel Note By default the scanning configuration is set up for optimum performance Unless you have a valid reason to change the scanning settings it is highly recommended to stick to the predefined configuration Any configuration changes should be performed by experienced users only For further scanning configuration options see the Advanced settings dialog accessible via the File Advanced setting system menu item Control buttons
125. pdate files press this button to delete all redundant update files from your hard disk by default these files are being saved for 30 days e Revert virus database to previous version press this button to delete the latest virus base version from your hard disk and to return to the previously saved version new virus base version will be a part of the following update AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 109 a AL eae E DANA 10 AVG Scanning Scanning is a crucial part of AVG 9 Free functionality You can run on demand tests or schedule them to run periodically at convenient times 10 1 Scanning Interface oO Ss AG AVG Anti Virus Free Joes Eile Components History Tools Help AVG You are protected Anti Virus Iv All Security eats oa Free Edition Scan for threats Q Computer scanner Click here to start this scan Change scan settings for Scan whole computer Scan specific files or folders Click here to start this scan Change scan settings for Scan specific files or folders Schedule scans Manage Scheduled Scans Click here to manage scheduled scans Scan history View Virus Vault The AVG scanning interface is accessible via the Computer Scanner quick link Click this link to switch to the Scan for threats dialog In this dialog you will find the following e overview of predefined scans two types of scans defined
126. pplication s behavior A Advanced AVG Settings o6 Ignore faulty conditions Virus Vault PUP Exceptions P LinkScanner GI Scans ie Schedules E mail Scanner Resident Shield Cache Server 3 Update A Default Language selection Application must be restarted to apply language changes Select user interface language English Balloon tray notifications Lal Display system tray notifications Display tray notifications about update Display components state change notification NOW Display tray notifications about scanning Display E mail Scanner related tray notifications KI Gaming mode Enable gaming mode when a full screen application is executed K Display Resident Shield related tray notifications automatic action OK Cancel Apply Language selection In the Language selection section you can chose your desired language from the drop down menu the language will then be used for the entire AVG user interface The drop down menu only offers those languages you have previously selected to be installed during the installation process see chapter Custom Installation Component Selection However to finish switching the application to another language you have to restart the user interface follow these steps e Select the desired language of the application and confirm your selection by pressing the Apply bu
127. r will detect and heal any virus found or remove the detected infection to the Virus Vault Scanning of the whole of your computer should be scheduled on a workstation at least once a week Scan launch The Scan of a whole computer can be launched directly from the scanning interface by clicking on the scan s icon No further specific settings have to be configured for this type of scan the scanning will start immediately within the Scan is running dialog see screenshot The scanning can be temporarily interrupted Pause or canceled Stop if needed AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 111 SANG File Components History Tools Help AVG You are ting Hz Scan is running File Result Infection G Scan whole computer Objects scanned 34 Threats found D Currently scanning Processes Current object CAWINDOWS system32 comdlg32 dll Additional scan settings _ e Automatic scan Scan configuration editing You have the option of editing the predefined default settings of the Scan of the whole computer Press the Change scan settings link to get to the Change scan settings for Scan whole computer dialog It is recommended to keep to the default settings unless you have a valid reason to change them AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved a AVG AVG Anti Virus Free File C
128. ray Icon on your Windows taskbar indicates the current status of your AVG 9 Free It is visible at all times on your system tray no matter whether your AVG main window is opened or closed If in full color S the System Tray Icon indicates that all AVG components are active and fully functional Alternatively AVG system tray icon can be displayed in full color with an exclamation mark Z meaning AVG is in error state but you are fully aware of this situation and you have deliberately decided to Ignore the component state This icon depiction amp generally indicates a problem inactive component error status etc Double click the System Tray Icon to open the main window and edit a component The System Tray Icon can also be used as a quick link to access the AVG main window at any time double click on the icon By right click on the System Tray Icon you open a brief context menu with the following options Open A G User Interface Scan whole computer Scans Scan specific files or Folders Update now Help BO 14 36 e Open AVG User Interface click to open the AVG User Interface e Scans click to open the context menu of predefined scans Scan Whole Computer Scan Specific Files or Folders and select the required scan it will be launched immediately e Update now launches an immediate update e Help opens the help file on the start page The System tray icon further informs on current AVG activities and possible stat
129. rer highlight the file or folder you want to check e Right click your mouse over the object to open the context menu e Select the Scan with AVG option to have the file scanned with AVG 10 4 Command Line Scanning Within AVG 9 Free there is the option of running the scan from the command line You can use this option for instance on servers or when creating a batch script to be launched automatically after the computer boot From the command line you can launch the scanning with most parameters as offered in AVG graphical user interface To launch AVG scan from the command line run the following command within the folder where AVG is installed e avgscanx for 32 bits OS e avgscana for 64 bits OS Syntax of the command AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 118 The syntax of the command follows e avgscanx parameter e g avgscanx comp for scanning the whole computer e avgscanx parameter parameter with multiple parameters these should be lined in a row and separated by a space and a slash character e if a parameters requires specific value to be provided e g the scan parameter that requires information on what are the selected areas of your computer that are to be scanned and you have to provide an exact path to the selected section the values are divided by semicolons for instance avgscanx scan C D Scanning parameters To display a complete overview of availabl
130. rotected fe All security features are ng Anti Virus Free Edition E mail Scanner detection OO Overview Infection Object Result Detection time Object Type Virus identified EICAR_Test eicar_comzip eicar com Infected 28 8 2009 14 11 40 file i Virus identified EICAR_Test eicar_com zip Infected 28 8 2009 14 11 40 file There are 2 records in the list Additional actions Export list to file Empty list Refresh list Back y Show notification In the E mail Scanner detection dialog accessible via system menu option History AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved E mail Scanner detection you will be able to see a list of all findings detected by the E mail Scanner component For each detected object the following information is provided e Infection description possibly even name of the detected object e Object object location e Result action performed with the detected object e Detection time date and time the suspicious object was detected e Object Type type of the detected object In the bottom part of the dialog under the list you will find information on total number of detected objects listed above Further you can export the entire list of detected objects in a file Export list to file and delete all entries on detected objects Empty list Control buttons The control buttons available within the E mail
131. rt Programs AVG Free 9 0 AVG Free User Interface AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 23 5 4 Scanning of the whole computer There is a potential risk that a computer virus has been transmitted to your computer prior to AVG 9 Free installation For this reason you should run a Scan of the whole computer to make sure there are no infections on your PC For instructions on running a Scan of the whole computer please consult the chapter AVG Scanning 5 5 Eicar Test To confirm that AVG 9 Free has been installed correctly you can perform the EICAR test The EICAR test is a standard and absolutely safe method used to test antivirus system functioning It is safe to pass around because it is not an actual virus and does not include any fragments of viral code Most products react to it as if it were a virus though they typically report it with an obvious name such as EICAR AV Test You can download the EICAR virus from the EICAR website at www eicar com and you will also find all necessary EICAR test information there Try to download the ejcar com file and save it on your local disk AVG 9 Free will react by displaying a warning notice just as you try to save the test file to your local disk for instance with Internet Explorer or as you try to open the downloaded file for instance with Mozilla Firefox The displayed notice will be in the form of Resident Shield warning the warning prove
132. s e a Advanced AYG Settings DES Appearance C C Enable sound events this option is defined per user faulty conditions Event File z vinus Vault Scan started fE PUP Exceptions Scan finished f LinkScanner Scan finished with a threat found w f Scans Resident Shield alert mie Schedules f E mail Scanner m f Resident Shield f Cache Server a ZC Update Default Then select the respective event fromthe list and browse Browse your disk for an appropriate sound you want to assign to this event To listen to the selected sound highlight the event in the list and push the Play button Use the Delete button to remove the sound assigned to a specific event AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 70 Note Only wav sounds are supported 9 3 Ignore Faulty Conditions In the Ignore faulty components conditions dialog you can tick those components that you do not want to get informed about Si a Advanced AVG Settings DES SS Appearance Ignore faulty components conditions Error or warning status of the selected components will be ignored Virus Vault PUP Exceptions E LinkScanner 4Q Scans les Schedules m f E mail Scanner f Resident Shield f Cache Server a f Update Component C Anti Spyware Anti Virus C E mail Scanner C License C LinkScanner C Resident Shield C Update Manager e By def
133. s button opens an overview of the latest news from selected media divided into several sections P AVG HEADLINE NEWS Headlines 5 e Odbor i by dnes m li definitivn rozhodnout o st vce World 5 Cesk noviny PIOI e Lesy R dostaly pokutu Za oboru denik cz Business 5 e Parkanova O korupci s pandury nev m jednal Bart k GH T den cz AMT e Heidinger se vr til do Cech denik cz e SSD l k do Prahy ikonu zelen politiky Al Gorea Aktu ln cz In the right upper corner you can see two red control buttons e the button opens the editing dialog where you can specify parameters of the News button displayed within the AVG Security Toolbar AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 59 _ 3 ved FAY A4 a Configuration AVG News Button AVG News Button AVG Button name AVG News Show messages 20 RSS design Advanced x C Hide read messages Button shows News 10 Press Releases 10 D D click this button to close the currently opened news overview 8 1 7 AVG Info The button provides links to important security information related to AVG 9 Free e Toolbar Info link to the AVG Security Toolbar home page with detailed information on the toolbar s protection e AVG News opens the web page providing the latest AVG related press release Current Threat Level opens the virus lab web page wit
134. s rannnnnnnnsnnnnnnnannnnnnnnsnnnsnnsnnnnannsnnnnnsnnssnnsnnsnnnnannnnnsnnsnnsnunsnnnnnnnnnnnnnnnn 11 3 4 Downloading Installation Files TUCCTOCTSCOCCOCCTCCCCCCTSCeCCe CeCe Teer eee eee ee eee Teer ere ee ee eee rere 12 3 5 Begin Your AVG Installation TELCOS TOCCCCCCCCoSCC eC OCT CCC eee r eT reer etree reer rer reer rere er eee eee eee eee 12 4 AVG Installation ProcCeSsS venrennnneEERREEREEE ERR EEREERREEREER RRE RER EERREEREER ERR EEREEREERREER ERR EEREERRERR E LA 4 1 Installation Options TOPCO TOCCCC CoCo CLC CCC TCC C CeCe CeCe eee eee ee ee eee eee ee ee ee ee ee ee a 14 4 2 Installation Launch sssssusosusnnssnsnssusussssusnsunnnsnusesusssansususunsnsnusessassssnsuunnununssunesnnnunnnN 14 4 3 License Agreement CCCP CSCC TCC CCC e eee eee eee eee eee eee eee ee ee eee ee eee ee ee ee ee ee ee eee 15 4 4 Checking System Status eee ee ee ee ee ee ey 15 4 5 Select Installation Type DTN 16 4 6 Activate your AVG License POCCCCRP CCC CSCC Cee eee ee eee eee eee ee eee ee ee eee ee ee ee ee ee eee 16 4 7 Custom Installation Destination Folder onsen 17 4 8 Custom Installation Component Selection SOCPC TCC eee eC Cee eee eee eee eee eee ee ee ee ee ee 18 4 9 AVG Security Toolbar EE 19 4 10 Close down open applications DTN 20 4 11 Installing ANGEL 20 4 12 Schedule regular scans and updates TECCTOCOCCeCCCCe CeCe ere e ree eee e eee ree eee eee eee ee ee ey 21 4 13 AVG protection configuration is complete snesusssansusnnuusnenusssunsssnsusansuunsunsnssnsesnnnunnn
135. s reserved 59 w f WW mi v i Ei D Home Profile Photos Inbox 0 Friend Requests 0 Group Invitations 0 Event Invitation 0 Share a link Update Status Settings Logout Klara Konicarova 8 1 12 VeriSign Identity Protection On the right side of AVG Security Toolbar you can see the VeriSign button referring to VeriSign Identity Protection Verisign VeriSign Identity Protection principles VeriSign Identity Protection VIP helps protect your accounts and your identity by requiring a unique security code in addition to your user name and password to access your online accounts VIP is based on so called two factor authentication which combines something you know such as your username and password with something unique that only you can generate instantaneously before logging to a site a security code in this case to verify an identity or to verify a transaction Recommended For detailed information on VeriSign Identity Protection please consult the VeriSign website VeriSign Identity Protection member websites The VeriSign button is displayed either in green color for all recognized VIP member website or in gray color verisign for all non VIP member sites or VIP member sites that the Toolbar does not recognize This basically means that the VeriSign Identity Protection can only be activated on websites that are members of the VIP programme VIP member sites VIP network A VIP member site is a
136. s they are copied opened or saved details gt gt e Update Manager controls all AVG updates details gt gt Single click any component s icon to highlight it within the components overview At the same time the component s basic functionality description appears in the bottom part of the user interface Double click the icon to open the components own interface with a list of basic statistical data Right click you mouse over a component s icon to expand a context menu besides opening the component s graphic interface you can also select to Ignore component state Select this option to express you are aware of the component s error state but for some reason you wish to keep your AVG so 6 5 Statistics The Statistics section is located in the left bottom part of the AVG User Interface It offers a list of information regarding the program s operation e Last scan provides the date when the last scan was performed AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved LA KA e Last update provides the date when the last update was launched e Virus DB informs you about the currently installed version of the virus database e AVG version informs you about the AVG version installed the number is in the form of 9 0 xx where 9 0 is the product line version and xx stands for the number of the build e License type informs that you are using Free AVG license 6 6 System Tray Icon System T
137. s your AVG 9 Free is installed properly ZS Resident Shield alert Threat detected File name C Documents and Settings Administrator Local Settings Temporary Internet Files Content IES wSMZK52 eicar 1 J com Threat name Virus identified EICAR_Test Detected on open More information about this threat C Remove threat as Power User el Go to file Show details If AVG 9 Free fails to identify the EICAR test file as a virus you should check the program configuration again AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 24 4 WW ei di 5 6 AVG Default Configuration The default configuration Le how the application is set up right after installation of AVG 9 Free is set up by the software vendor so that all components and functions are tuned up to achieve optimum performance Unless you have a real reason to do so do not change the AVG configuration Changes to settings should only be performed by an experienced user Some minor editing of AVG Free components settings is accessible directly from the specific component user interface If you feel you need to change the AVG 9 Free configuration to better suit your your needs go to AVG Advanced Settings select the system menu item Tools Advanced settings and edit the AVG 9 Free configuration in the newly opened AVG Advanced Settings dialog AVG 9 Free 2010 Copyright AVG Technologies
138. scanning e Save changes press this button to save and apply any changes made in this dialog e Cancel press this button to return to the default AVG user interface components overview AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 47 AVG 7 6 3 Resident Shield Detection Resident Shield scans files as they are copied opened or saved When a virus or any kind of threat is detected you will be warned immediately via the following dialog Threat detected File name C Documents and Settings Administrator Local Settings Temporary Internet Files Content IES wSMZK52 eicar 1 J com Resident Shield alert Threat name Virus identified EICAR_Test Detected on open More information about this threat C Remove threat as Power User i Move to Vault i Show details The dialog provides information on the threat detected and it invites you to decide what action should be taken now e Heal if a cure is available AVG will heal the infected file automatically this option is the recommended action to be taken e Move to Vault the virus will be moved to AVG Virus Vault e Go to file this option redirects you to the exact location of the suspicious object opens new Windows Explorer window e Ignore we strictly recommend NOT TO use this option unless you have a very good reason to do so The entire overview of threats detected by Resident Shield can
139. se dial up connection when finished AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 107 AVG 9 12 3 URL Appearance f Sounds Ignore faulty conditions ZC Virus Vault fE PUP Exceptions LinkScanner a f Scans EN Dei Schedules mu ZC E mail Scanner 25 Resident Shield Z Cache Server ZC Update Z Proxy E Dial up ft f Manage Update settings URL Name free update server backup free update server URL http guru avg com softw S0free update http bguru avg cz softw S0free update Move up Move down The URL dialog offers a list of Internet addresses from which the update files can be downloaded In this free version these servers are predefined and can t be changed AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 108 9 12 4 Manage The Manage dialog offers two options accessible via two buttons Advanced AVG Settings Appearance Sounds Update management E Ignore faulty conditions Use the button below to remove all temporary update files Virus Vault E PUP Exceptions LinkScanner 7 P Scans ll Schedules mn E E mail Scanner 25 Resident Shield E Cache Server Revert virus database to previous version Update F Proxy Dial up Delete temporary update files Use the button below to restore the previous virus database version e Delete temporary u
140. so holds the internal virus B AntiVirus database and therefore it is crucial that you keep the Anti Virus component up to date to ge Anti Virus detects viruses worms and trojans as well as executable files or DLL libraries that maintain the maximum level of protection Anti Virus component is active Infection definitions 2677291 Database release 8 b ezna 2010 20 33 Database version 271 1 1 2731 Show notification The Anti Virus component s interface provides some basic information on the component s functionality information on the component s current status Anti Virus component is active and a brief overview of Anti Virus statistics e Infection definitions number provides the count of viruses defined in the up to date version of the virus database e Database release specifies when and at what time the virus database was last updated e Database version defines the number of the latest virus database version and this number increases with every virus base update There is just one operating button available within this component s interface Back press the button to return to the default AVG user interface components overview Please note The software vendor has set up all AVG components to give optimum performance Unless you have a real reason to do so do not change the AVG configuration Any changes to settings should only be performed by an experienced user If you need to
141. ssaging when navigating to a registered member VIP website you will be automatically informed about this fact by the following info panel AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 65 VeriSign Identity Protection VIP SANG We noticed this Web site is part of the VeriSign Identity Protection VIP Network Did you know you can use your AVG Security Toolbar as a VIP credential to securely access this VIP member site VIP provides an additional layer of online protection each time you Sign In to member sites within the VIP Network Learn More vip vssrezssers vssTizsesers 176456 User Name Credential ID a Seege Code a VeriSign identity Protection C Don t remind me again on this Web site GS In the bottom section of the panel you can see and activate the Don t remind me again in this Web site option if marked the next time you enter the specific website the info panel will not be displayed again However if in the future you decide to change this settings and you will want to restore displaying the member site info for all VIP websites press the Restore Messaging button to get back to the default settings for all registered domains e Reset use this button in case the time synchronization on client and server fails for instance when switching to daylight saving time etc then you can press the button to re activate and synchronize the VIP protection 8 2 5 Tab Advanced
142. ssword protected documents macro containing files and or files with hidden extension detected as an attachment of the scanned e mail message If such a message is identified during scanning define whether the detected infectious object should be moved to the Virus Vault 9 9 1 Certification EI Advanced AVG Settings og f Appearance FE Sounds Incoming e mail fE Ignore faulty conditions ncoming e mail certification text E v No virus found in this incoming message ZC Virus Vault B PUP Exceptions LinkS i S Bie os A Se SE Language used for the incoming e mail certification text cans tr em a Kr Schedules Default install language el E e il S Outgoing e mail Outgoing e mail certification text Logs and Results No virus found in this outgoing message 3 Servers fis POPS Language used for the outgoing e mail certification text a fit SMTP Default install language el 7 Resident Shield Cache Server f Update g Default OK Cancel In the Certification dialog you can specify exactly what text the certification note AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 91 should contain and in what language This should be specified separately for Incoming mail and Outgoing mail 9 9 2 Mail Filtering Zi Advanced AVG Settings m ex E Appearance Sounds Attachment filter Ignore faulty conditions C Remove attachments
143. stem restore point is created In case the update process fails and your operating system crashes you can always restore your OS in its original configuration from this point This option is accessible via Start All Programs Accessories System tools System Restore but any changes can be recommended to experienced users only Keep this check box ticked if you want to make use of this functionality e Use DNS update mark this check box to confirm you want to use the update files detection method that eliminates data amount transferred between the update server and AVG client e Require confirmation to close running applications switched on by default will help you make sure no currently running applications will be closed without your permission if required for the update process to be finalized e Check computer time mark this option to declare you wish to have notification displayed in case the computer time differs from the correct time more than specified number of hours AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 9 12 1 Proxy F yon AVG Settings eg Appearance f Sounds Update settings Proxy Ignore faulty conditions Don t use proxy Virus Vault SS PUP Exceptions SI LinkScanner af Scans E a Schedules Si E mail Scanner 1 ZC Resident Shield Cache Server E Update R E Manage P The proxy server is a stand alone server or a
144. step called Connectivity check AVG Download Manager will attempt to establish an Internet connection so that updates can be located AVG Download Manager Connectivity check AVG setup is checking your Internet connection please wait You will not be allowed to advance the download process until the AVG Download Manager is able to complete the connectivity test e If the test shows no connectivity you will be informed about this status by the following dialog then make sure you are really connected to Internet and click the Retry button to continue ai AVG Download Manager kal Connectivity check The AVG setup is not able to detect a working Internet connection Please make sure that you are connected to the Internet and click Retry to try again If you connectto the Internet through a proxy server please click on the Proxy Settings button below to specify your proxy information AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved e If you are using a Proxy connection to the Interet click the Proxy button to specify your Proxy Settings e If the check has been successful AVG Download Manager will go on automatically and you will get redirected directly to the Downloading installation files dialog 3 3 Proxy Settings ZB AVG Download Manager m ee AVG setup was unable to identify your proxy settings Please specify them below
145. story Event History Log item Within this dialog you can find a summary of important events that occurred during AVG 9 Free operation Event History records the following types of events Control buttons e Empty list deletes all entries in the list of events Other important events Information about updates of the AVG application e Refresh list updates all entries in the list of events AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved Scanning start end or stop including automatically performed tests Events connected with virus detection by the Resident Shield or scanning including occurrence location 141 aa AVG 13 FAQ and Technical Support Should you have any problems with your AVG either business or technical please refer to the FAQ section of AVG website http free avg com faq You can also use the discussion forum for AVG Free users accessible at http forums avg com Unfortunately using AVG 9 Free you are not entitled to technical support provided to full versions of AVG products You may want to consider buying the full version of AVG then please visit the AVG website http www avg com for information on AVG 9 purchase options AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 142
146. switched off by default e Scan for Tracking Cookies off by default this parameter of the Anti Spyware component defines that cookies should be detected during scanning HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts e Scan inside archives off by default this parameters defines that the scanning should check all files even if these are packed inside some type of archive e g ZIP RAR e Use Heuristics on by default heuristic analysis dynamic emulation of the scanned object s instructions in a virtual computer environment will be one of the methods used for virus detection during scanning e Scan system environment on by default scanning will also check the system areas of your computer Then you can change the scan configuration as follows e Additional scan settings the link opens a new Additional scan settings dialog where you can specify the following parameters P Additional scan settings E Computer shutdown options Shutdown computer upon scan completion Define file types for scanning O All file types efine excluded extensions Selected file types V Scan infectable files only C Scan media files Define included extensions v Scan files without extensions n Ok Cancel
147. t Virus Vault Enable AVG Active Surf Shield PUP Exceptions 7 Enable reporting of detected threats to AVG Schedules E mail Scanner Resident Shield Cache Server Update Cancel f e Enable AVG Search Shield on by default advisory notifying icons on searches performed in Google Yahoo WebHledani Yandex Baidu Bing AOL AltaVista EarthLink Ask Seznam eBay Twitter Digg or SlashDot having checked ahead the content of sites returned by the search engine Enable AVG Active Surf Shield on by default active real time protection against exploitive sites as they are accessed Known malicious site connections and their exploitive content is blocked as they are accessed by the user via a web browser or any other application that uses HTTP Enable reporting of detected threats to AVG on by default mark this item to allow back reporting of exploits and bad sites found by users either via AVG Active Surf Shield or AVG Search Shield to feed the database collecting information on malicious activity on the web AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 75 ES musa aa AVG 9 7 Scans The advanced scan settings is divided into three categories referring to specific scan types as defined by the software vendor e Scan Whole Computer standard predefined scan of the entire computer e Shell Extension Scan specific scanning of a selected object directly from th
148. t installs AVG in fully automatic mode with settings predefined by the program vendor This configuration provides maximum security combined with the optimal use of resources In the future if the need arises to change the configuration you will always have the possibility to do so directly in the AVG application Custom installation should only be used by experienced users who have a valid reason to install AVG with non standard settings E g to fit specific system requirements 4 6 Activate your AVG License In the Activate your AVG License dialog you have to fill in your registration data In this free version you only have to type in your name User Name field The License Number text field is already filled in AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 16 ai AVG Free 9 0 build 655 9 3 2009 Activate your AVG Free License Le bm User name Technical Support License number FREE VOPRR PYL3R SLUAR SMDVJ CUDYD STWC If you are looking for more features functionality or would like to use AVG in a business or commercial environment with support for servers and remote administration please visit www avg com for more details Press the Next button to continue the installation process If in the previous step you have selected the standard installation you will be redirected directly to the AVG Security Toolbar dialog If custom installation was selected
149. t quarantine o Deleted the infected object was deleted o Added to PUP exceptions the finding was evaluated as an exception and added to the list of PUP exceptions configured in the PUP Exceptions dialog of the advanced settings AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 132 d vel iy ts vee o Locked file not tested the respective object is locked and AVG is therefore unable to scan it o Potentially dangerous object the object was detected as potentially dangerous but not infected it can contain macros for instance the information should be taken as a warning only o Reboot is required to finish the action the infected object cannot be removed to remove it completely you have to restart your computer Control buttons There are three control buttons available in this dialog e View details the button opens a new dialog window named Detailed object information Detailed object information EI Property name Property value Object name C Documents and Settings Administrator My Documents eicar_ Detection name Virus identified EICAR_Test Object type file SDK Type Core Result Infected Action history lt gt Previous Next Close In this dialog you can find detailed information on the detected infectious object e g infected object name and location object type SDK type detection result and history of actions related to th
150. tach any removable device to your computer By default this scanning is switched off However it is crucial to scan removable devices for potential threats since these are a major source of infection To have this scanning ready and launched automatically when needed mark the Enable Removable device scan option Note For a description of specific parameters please consult the chapter AVG Advanced Settings Scans Scan Whole Computer 9 8 Schedules In the Schedules section you can edit the default settings of e Scheduled scan e Virus database update schedule e Program update schedule AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 81 9 8 1 Scheduled Scan Parameters of the scheduled scan can be edited on three tabs a Advanced AVG Settings DES Appearance Schedule settings How to scan What to scan Sounds I Ignore faulty conditions Virus Vault PUP Exceptions Name Enable this task SS LinkScanner S ret Sears Schedule running B A Schedules O Run every E j 1A Virus database Ke Program update schedule Run at a specific time interval E mail Scanner Selected days el 12 00 i d Resident Shield o f ees 7 Mon Tue Mwed Thu C Fri C Sat CI Sun J vi mu E Update O Action based minutes delay Advanced schedule options Run on computer startup if task has been missed C Run even if computer is in low power mode Appl On th
151. that can be optionally switched on off e Automatically heal remove infection on by default if a virus is identified during scanning it can be healed automatically if a cure is available If the infected file cannot be healed automatically the infected object will be moved to the Virus Vault or deleted e Report Potentially Unwanted Programs and Spyware threats on by default check to activate the Anti Spyware engine and scan for spyware as well as for viruses Spyware represents a questionable malware category even though it usually represents a security risk some of these programs can be installed intentionally We recommend to keep this feature activated as it increases your computer security Report enhanced set of Potentially Unwanted Programs off by default mark to detect extended package of spyware programs that are perfectly ok and harmless when acquired from the manufacturer directly but can be misused for malicious purposes later This is an additional measure that increases your computer security even more however it can possibly block legal programs and is therefore switched off by default e Scan for Tracking Cookies this parameter of the Anti Spyware component defines that cookies should be detected HTTP cookies are used for authenticating tracking and maintaining specific information about users such as site preferences or the contents of their electronic shopping carts Scan inside archives this p
152. tion to confirm you want to be informed about this specific threat level However display of the red mark assigned to pages containing active and dangerous threats cannot be switched off Again it is recommended to keep the default configuration set by the program vendor unless you have a real reason to change it AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 64 8 2 4 Tab VIP Wave Security Toolbar Options x Toolbar Options AVG General VeriSign Identity Protection VIP Options Useful Buttons Enable VIP for secure authentication Security Always display the VeriSign button on the toolbar VIP Click the Restore Messaging button to restore the messaging on VIP member sites Restore Messaging Click the Reset button if you are unable to sign in with a security code at VIP member sites Reset Help OK Cancel This tab allows you to set the VeriSign Identity Protection parameters First decide whether the following options should be allowed e Enable VIP for secure authentication mark this option to activate the VeriSign protection e Always display the VeriSign button on the toolbar this option is only activated in case you marked the previous Enable VIP for secure authentication option If checked the VeriSign logo appears on the AVG Security Toolbar Other wise the logo will be hidden Next these two control buttons are available e Restore Me
153. tomatically redirected to the final AVG Download Manager dialog 3 5 Begin Your AVG Installation a AVG Download Manager m Begin Your AVG Installation AG Anti Virus Free Edition provides basic protection against viruses and spyware Try the comprehensive protection of AYG Internet Security completely Free of charge For thirty days Thousands of new threats appear each day and AVG Internet Security gives you the peace of mind you need With its multiple layers of protection it provides the best defense against new and unknown web threats Recommended Install comprehensive protection free for thirty days AVG Internet Security trial You can always switch to our free edition in the Future Install only basic free protection AVG Anti Virus Free Edition Before the AVG installation process is launched you have the possibility to decide whether you want to have installed the free program version with limited security options and with no technical support available or whether you prefer to try the full version of AVG Internet Security that provides you with a comprehensive protection AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved During the thirty days of the trial period this edition is available to you free of charge and you can always switch to the AVG Free once the trial period expires AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All righ
154. tructure activates and you can specify folders to be scanned expand items by clicking the plus node until you find the folder you wish to scan You can select multiple folders by checking the respective boxes The selected folders will appear in the text field on the top of the dialog and the drop down menu will keep your selected scans history for later use Alternatively you can enter full path to the desired folder manually if you enter multiple paths it is necessary to separate with semi colons without extra space Within the tree structure you can also see a branch called Special locations Following find a list of locations that will be scanned once the respective check box is marked AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved e Local hard drives all hard drives of your computer e Program files C Program Files e My Documents folder o for Win XP C Documents and Settings Default User My Documents o for Windows Vista 7 C Users user Documents e Shared Documents o for Win XP C Documents and Settings All Users Documents o for Windows Vista 7 C Users Public Documents e Windows folder C Windows e Other o System drive the hard drive on which the operating system is installed usually C o System folder Windows System32 o Temporary Files folder Documents and Settings User Local Settings Temp Windows XP or C Users user AppData Local Temp Windows Vista 7 o Temp
155. ts reserved 13 aa AVG 4 AVG Installation Process 4 1 Installation Options To download the installation file of AVG 9 Free visit the AVG Free website http free avg com and follow the AVG 9 Free download link Once you have downloaded and saved the installation file on your hard disk you can launch the installation process The installation is a sequence of dialog windows with a brief description of what do at each step In the following we offer an explanation for each dialog window 4 2 Installation Launch less ER ZS AYG Free 9 0 build 655 9 3 2009 Welcome to the AVG Free Setup The following screens will guide you through the process of installing AVG Free protection on your computer Click Next to begin the process or click Exit to quit Before you begin the process you may find it useful to review the advice and recommendations we ve prepared to help you set up the software to best meet your needs WARNING This program is protected by copyright laws and international treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties Violators will be prosecuted to the maximum extent allowed by law The installation process starts with the Welcome to the AVG Setup Program window In here you select the language used for the installation process and the default language of AVG user interface In the lo
156. tton right hand bottom comer AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved vi E uuw See vee e Press the OK button confirm e New dialog window pops up informing you the language change of AVG user interface requires the application restart a AVG Internet Security Application restart is required for language change to take effect Balloon tray notifications Within this section you can suppress display of system tray balloon notifications on the status of the application By default the balloon notifications are allowed to be displayed and it is recommended to keep this configuration The balloon notifications typically inform on some AVG component s status change and you should pay attention to them However if for some reason you decide you do not wish these notifications to be displayed or you would like only certain notifications related to a specific AVG component to be displayed you can define and specify your preferences by checking unchecking the following options e Display system tray notifications check uncheck this item to turn off on the display of all balloon notifications When turned on you can further select what specific notifications should be displayed o Display tray notifications about update decide whether information regarding AVG update process launch progress and finalization should be displayed o Display components state change notifi
157. urrent temperature updated every 3 6 hours in your selected destination directly within the AVG Security Toolbar interface Click the button to open a new info panel with detailed weather overview AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved a7 Honolulu US Or ec B change location J 23 C Wind speed 14 48 km h Sunrise 5 55 AM Sunset 7 00 PM MON TUE Hi 29 C gt Hi 28 C Le 23 C Lo 23 C Updated 5 10 2010 6 10 48 AM YAHOO NEWS Full Forecast gt Following find the editing options e Change location click the Change location text to display a new dialog called Search for your location Fill in the name of your desired location into the text field and confirm by clicking the Search button Next within the list of all locations of the same name select the destination you are looking for Finally the info panel will be displayed again providing the weather information for the selected location Fahrenheit Celsius converter in the upper right hand corner of the info panel you can chose between the Fahrenheit and Celsius scales Based on your selection the temperature information will be further provided in the selected scale e Full Forecast if interested in full and detailed forecast use the Full Forecast link to get to the specialized weather website at http weather yahoo com 8 1 11 Facebook The Facebook button allows you connect to the Faceboo
158. us changes in the program e g automatic launch of a scheduled scan or update a component s status change error status occurrence via a pop up window opened from the AVG system tray icon AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 32 During the scan running you can use the System Tray Icon quick links Scan Whole Computer gt Set priority gt S 9 Pause Set priority for allscans gt Pause all scans Stop all scans Stop Scan Whole Computer alternatively name of the currently launched scan allows you to Set priority of the currently running scan see scan priority Pause or Stop scan Set priority for all scans this options allows you to set up the general level of the scan priority to be used for all scans launched in the future Pause all scans e Stop all scans AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 33 i E uuw es ave 7 AVG Components 7 1 Anti Virus 7 1 1 Anti Virus Principles The antivirus software s scanning engine scans all files and file activity opening closing files etc for known viruses Any detected virus will be blocked from taking any action and will then be cleaned or quarantined Most antivirus software also uses heuristic scanning where files are scanned for typical virus characteristics so called viral signatures This means that the antivirus scanner can detect a new unknown virus if t
159. ways use the server specified here Please specify the address or name of your mail server You may use a domain name for example smtp acme com as well as an IP address for example 123 45 67 89 for a name If the mail server uses a non standard port you can type this port behind the server name using a colon as the delimiter for example smtp acme com 8200 The standard port for SMTP communication is 25 e Additional settings specifies more detailed parameters AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved o Local port specifies the port on which the communication from your mail application should be expected You must then specify in your mail application this port as the port for SMTP communication o Queue processing determines the behavior of the E mail Scanner when processing the requirements for sending mail messages gt Automatic the outgoing mail is immediately delivered sent to the target mail server gt Manual the message is inserted into the queue of outgoing messages and sent later o Connection in this drop down menu you can specify which kind of connection to use regular SSL SSL default If you choose SSL connection the data sent is encrypted without the risk of being traced or monitored by a third party This feature is available only when the destination mail server supports it e Administrative server shows the number of the port of the server that will be
160. website maintained by a company that offers an additional layer of protection to their users with VeriSign Identity Protection For overview of currently registered websites please visit https vipmobile verisign com wheretouse v How it works AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 60 When you visit a website that is a VIP member VeriSign Identity Protection within AVG Security Toolbar will recognize the site and inform you about this fact by displaying the following info panel VeriSign Identity Protection VIP AVG We noticed this Web site is part of the VeriSign Identity Protection VIP Network Did you know you can use your AVG Security Toolbar as a VIP credential to securely access this VIP member site VIP provides an additional layer of online protection each time you Sign In to member sites within the VIP Network Learn More vip VSS712345678 VSST12345678 User Name Credential ID 120406 d Security Code d WEEN Identity Protection C Don t remind me again on this Web site fant Within this website you can apply the VeriSign Identity Protection and use the AVG Security Toolbar VeriSign button to view your VIP credential VIP credential is a unique identifier consisting of 12 alphanumeric characters This identification is to be used while you register at any VIP member site where you have an online account Your VIP credential is unique to each installation of th
161. week However if possible launch the scan of your entire computer daily as set up in the scan schedule default configuration If the computer is always on then you can schedule scans out of working hours If the computer is sometimes switched off then schedule scans to occur on a computer start up when the task has been missed To edit your scheduled scan settings see the AVG scanning interface and find the bottom section called Schedule scans D J AVG Anti Virus Free oE File Components History Tools Help AVG You are protected Anti Virus F All security features ae Free Edition Scan for threats Scan whole computer Q Computer scanner Click here to start this scan Change scan settings for Scan whole computer Scan specific files or folders Click here to start this scan Change scan settings for Scan specific files or folders Schedule scans Manage Scheduled Scans Click here to manage scheduled scans Scan history View Virus Vault Show notification Schedule scans Click the graphical icon within the Schedule scans section to open a new Schedule scans dialog where you find a list of all currently scheduled scans AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved AVG Anti Virus Free Joes File Components History Tools Help AVG You are protected Anti Virus M All security features are working c Free Edition
162. wer part of the dialog window find the Choose your setup language item and select the desired language from the drop down menu Then press the Next button to confirm and continue to the next dialog Attention Here you are selecting the language for the installation process The language you select will be installed as the default language for AVG user interface together with English that is installed automatically If you want to have installed other additional languages for the user interface please define them within the setup dialog named Custom Installation Component Selection AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 14 E mus VG 4 3 License Agreement The License Agreement dialog provides the full wording of the AVG license agreement Please read it carefully and confirm that you have read understood and accept the agreement by marking the Ihave read license agreement check box and pressing the Accept button ZU AVG Free 9 0 build 655 9 3 2009 License agreement i BE BE AVG products are subject to the terms and conditions of the AVG license agreement below To continue with the installation you must accept the agreement IMPORTANT READ THIS AGREEMENT CAREFULLY THIS IS A LEGAL AGREEMENT BETWEEN AVG TECHNOLOGIES AS DEFINED BELOW AND YOU ACTING AS AN INDIVIDUAL OR IF APPLICABLE ON BEHALF OF THE INDIVIDUAL OR ENTITY ON WHOSE COMPUTER THE SOFTWARE IS IN
163. you can specify this port after the server name by using a colon as the delimiter for example pop acme com 8200 The standard port for POP3 communication is 110 e Additional settings specifies more detailed parameters o Local port specifies the port on which the communication from your mail application should be expected You must then specify in your mail application this port as the port for POP3 communication O Use APOP when available this option provides more secure mail server login This makes sure that the E mail Scanner uses an alternative method of forwarding the user account password for login sending the password to the server not in an open but in an encrypted format using a variable chain received from the server Naturally this feature is available only when the destination mail server supports it O Connection in the drop down menu you can specify which kind of connection to use regular SSL SSL default If you choose SSL connection the data sent is encrypted without the risk of being traced or monitored by a third party This feature is also only available when the destination mail server supports it e E mail client POP3 server settings provides brief information on the configuration settings required to correctly configure your e mail client so that the E mail Scanner will check all incoming mail This is a summary based on the corresponding parameters specified in this dialog and other related d
164. ystem Tray Icon bottom right corner of the monitor on the system tray indicates the AVG current status details gt gt AVG 9 Free 2010 Copyright AVG Technologies CZ s r o All rights reserved 26 6 1 System Menu The System menu is the standard navigation used in all Windows applications It is located horizontally in the very top part of the AVG 9 Free main window Use the system menu to access specific AVG components feature and services The system menu is divided into five main sections 6 1 1 6 1 2 File Exit closes the AVG 9 Free s user interface However the AVG will continue running in the background and your computer will still be protected Components The Components item of the system menu includes links to all installed AVG components opening their default dialog page in the user interface System overview switch to the default user interface dialog with the overview of all installed components and their status Anti Virus opens the default page of the Anti Virus component Anti Spyware opens the default page of the Anti Spyware component E mail Scanner opens the default page of the E mail Scanner component Identity Protection AVG Identity Protection is an anti malware product that is focused on preventing identity thieves from stealing your passwords bank account details credit card numbers and other personal digital valuables from all kinds of malicious software malware that target

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