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HP LaserJet 5P / 5MP / 6P / 6MP Printer (C3150A / C3155A

1. 05 Removing the Power Door Removing the I O Cover anaana Removing the Left SideCover Removing the Top Cover Removing the Tray 1 Pickup Assembly Removing the Formatter Board and Shidd Removing the FusingAssembly Removing the DC Controller Assemblies Troubleshooting 00208 60 Continuable Data Error Light Patterns 62 Error 53 Memory SIMM Errors 65 Fatal Senvice ENTS 3 2 2 Jo ara a ane a Acoma ede nee G 67 Infrared Port Not Responding 73 Using the Infrared Test Tool 2005 73 Parts and Diagrams 0 2200282 eeeee 75 Ordering Parts Te aa e a a weed em een E ye 76 Ordering Consumables s a s moe acs a a a a ana a eee 77 Parts Index cs aas a aa aa a a a a a 94 Alphabetical Parts Index aoao a 94 Numerical Parts Index oaaao a 100 Accessories oa o oe aa e a a a a a E a aE 106 Overview The HP Laser et 5P 5MP and 6P 6MP printers HP Product Numbers C3150A C3155A and C3980A C3982A have many service and repair processes in common with their predecessors the HP Laser et 4L 4ML and 4P 4MP printers These processes are documented in the Combined Service Manual for the HP Laser a 4L 4ML C2003A C2015A HP Laser amp 4P AMP C2005A C2040A The purpose of this appendix is to provide supplemental service information that is unique to the HP Laser et 5P SMP and 6P 6MP printers HP LaserJet 5P 5MP 6P 6MP Prin
2. Or using the Remote Control Panel in DOS under Options select Print Test Page and choose PCL Self Test Page Figure 13 shows a sample self test page for the HP Laser et 5P printer Numbers in the sample self test page match numbers in the Key to Figure 13 which follows the illustration The appearance of the self test page varies depending on the options currently installed in the printer Figure 14 shows a sample self test page for the HP Laser et 6P printer Numbers in the sample selft test page match numbers in the Key to Figure 14 which follows the illustriation The appearance of the self test page varies depending on the options currently installed in the printer Note The factory default for the self test page is English A PJ L command is required to change the self test language to appear in a language other than English Refer to the discussion of PJ L commands on page 33 35 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Service Mode PJL Defaults I Internal PAPER LETTER FONT NUMBER 0 JAM RECOVER OFF ORIENTATION P Portrait prre 10 00 ADOBE MBT AUTO FORM 60 LINES SYM SET ROON 9 MANUAL PEED OPF RET MEDIUM RCONOMODE OFF TEST PAGES SELF TEST CONT SELF TEST PCL TYPE LIST 2 PCL DINO PAGE PS CONFIG PAGE PS TYPEFACE LIST PS DEMO PAGE PCL Memory Information Total Memory 9 MOytew Ave lable amory 2 31 KBytes Loca
3. Make sure you have positioned the device within the range of operation and that no objects such as a finger paper books or bright light are interfering with the connection Also make sure the two IR ports are clean free from dirt and grease Bright light of any kind sunlight incandescent light fluorescent light or light from an infrared remote control such as those used for TVs and VCRs shining directly into one of the IR ports may cause interference Position the device closer to the IR porton the printer The connection has been broken during transmission If you move the portable device during transmission the connection can be broken IrDA compliant devices are designed to recover from temporary connection interruptions Re establish the connection depending on the device you are using you can have anywhere from 3 to 40 seconds to re establish the connection 65 HP Laser et 5P Printer Service Supplement Troubleshooting The print job has been properly If the connection is broken before the entire sent to the printer but the printer print job has been transmitted to the printer will not print printing has not yet started the printer may not print any of the job If the Data light is on press the RESET button to clear the printer s memory Then position the device within the range of operation and print the job again The IR status light turns off during The connection may have been broken
4. HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features Resource Saving Resource Saving gives the printer the ability to save certain entities such as permanent soft fonts macros symbol sets and user defined graphics patterns when the printer changes personalities resolutions or page protect modes For example if a user switches the printer from PCL mode to PostScript mode all PCL soft fonts and macros are lost With resource saving the HP Laser et 5P 5MP 6P 6MP printer can retain these in memory When the user switches back to PCL from PostScript all of the PCL entities would still be resident in the HP Laser et 5P 5MP 6P 6MP printer Resource Saving can be changed via software but can only be accessed when the printer has the PostScript language installed and a minimum memory configuration of 7 MB Resource Saving can be set via software for one of three modes AUTO default ON and OFF Auto configuration sets the Resource Saving for PCL and Postscript toa minimum value 400 K Bytes for each personality Setting Resource Saving to ON allows the user to determine how much printer memory will be used for Resource Saving for the PCL personality and the Postscript personality The memory can be allocated in 100 KBytes increments For example if the user sets the Resource Saving memory size to 200 K Bytes a total of 400 KBytes of memory will be assigned to Resource Saving 200 K Bytes of memory will be used
5. ZIS GSd Josuas cons ino Jaded 1 ACL Ajquiassy dnydid Aea YALNIYd 40 LNOH4 OL v FUSING ASSEMBLY ISER HEATING ELEMENT Fu THERMO PROTECT in AA Main Wiring Diagram nl Tray 1 Inter connect PCA Figure 31 74 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts and Diagrams Parts and Diagrams The figures in this section illustrate the major subassemblies in the printer and their component parts A table material list follows each exploded assembly diagram Each table lists the reference designator item number for each part the associated part number for the item the quantity and a description of the part While looking for a part number pay careful attention to the voltage listed in the description column to ensure that the part number selected is for the correct model of printer 75 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts and Diagrams Ordering Parts All standard part numbers listed are stocked and may be ordered from HP s Parts Direct Ordering or Parts Center Europe PCE Hewlett Packard Co Support Materials Organization 8050 Foothills Blvd Roseville CA 95678 Parts Direct Ordering 1 800 227 8164 U S Only Hewlett Packard Co Parts Center Europe Wolf Hirth Strasse 33 D 7030 Boeblingen Germany 49 7031 14 2253 Contact your local H
6. fusing assembly 92 internal components 80 82 84 printer parts 3 tray 1 assembly 90 tray 2 assembly 88 Direct Marketing Division DMO 77 DMO 77 documentation 8 9 E Economode 2 electrical specifications 6 erasing memory with RESET 12 error continuable 62 data 60 fatal 61 67 infrared 73 IR port 16 memory 65 recoverable 61 secondary 62 service 67 SIMM 60 65 error light 13 60 errors clearing with RESET 12 hardware related 13 light patterns 62 F fax accessory 106 features 10 31 product information 2 flashing lights 13 fonts 2 temporary removing with RESET 12 formatter removal and replacement 52 fusing assembly 92 removal and replacement 55 G GO button 12 34 62 grounding 27 1 0 buffering 30 I O buffering 30 1 0 cover removal and replacement 43 1 0 switching 28 IEEE 1284 A Type B Type C Type 27 B Type C Type connector 28 Index 1 cables compliant 28 parallel ports 27 28 specifications 28 infrared operation 23 port 3 10 printing 22 software 19 status light 3 status light 10 14 16 22 test tool 24 73 troubleshooting 24 73 using to print 22 infrared test tool 106 troubleshooting 73 infrared communication 19 infrared interface 2 infrared status light 14 Infrared test tool 24 interface cables 27 28 interfaces 27 1 0 switching 28 internal components 80 82 84 introducti
7. 35 test tool 73 106 infrared 24 toner ordering 106 tools required 42 top cover removal and replacement 46 tray empty 15 16 tray 1 assembly 90 removal and replacement 49 TRAY 1light 13 Tray 2 empty indicator 13 tray 2 assembly 88 Tray 2 light 13 troubleshooting 60 74 infrared 24 Troubleshooting IR port 24 turning on your printer 3 Typefaces see fonts 2 w wireless printing See see infrared wiring diagram 74 Index 3 Hewlett Packard Company C O Service Training Team 11311 Chinden Blvd MS 517 Boise Idaho 83714 1021
8. Service Supplenent HP Laser amp 5P 5MP 6P 6MP Printer C3150A C3155A C3980A C3982A Service Supplement HP Laser amp 5P 5MP Printer C3150A C3155A Copyright Hewlett Packard Company 1995 All Rights Reserved Repro duction adaptation or translation without prior written permission is pro hibited except as allowed under the copyright laws Publication number C3150 90002 First edition May 1995 Printed in USA Warranty The information contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this mate rial including but not limited to the implied warranties or merchant ability and fitness for a particular purpose Hewlett Packard shall not be liable for errors con tained herein or for inciden tal or consequential damaged in connection with the furnishing per formance or use of this ma terial WARNING Electrical Shock Hazard Toavoid electrical shock use only supplied power cords and connect only to properly grounded 3 hole wall outlets Hewlett Packard Company 11311 Chinden Boulevard Boise Idaho 83714 Conventions This manual uses the following conventions Color is used to emphasize items which are important to the material under discussion The names of major printer parts and assemblies are Capitalized Bold is used for emphasis particularly in situations where italic type
9. IR Diodes Test Connect Pass Peripheral Computer Test Test Test Modes PCL Printer PostScript Printer Energy Detect Test Frame qD Q Figure11 Infrared Test Tool Totest the peripheral device 1 Put the printer in Ready Mode 2 Press the Peripheral Test button on the test tool The LEDs on the test tool will sequence If the PASS LED lights the test was successful indicating that communication with the printer s IR port is functioning normally On HP Laser et printers a self test page will be initiated by the test If the TEST LED goes out and the PASS LED fails to light the printer s IR port is not functioning correctly check the operator s instructions included with the IR test tool 25 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features Totest the host computer 1 Place the test tool on a table in front of the PC s IR port 2 Press the Computer Test button The test tool will sequence the LEDs If the PASS LED light the test was successful indicating that communication with the printer s IR port is functioning normally If the TEST LED goes out and the PASS LED fails to light the host s IR port is not functioning correctly 26 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features Interface Connections Your HP Laser et 5P 5MP 6P 6MP printer supports the following interfaces See Figure 12 TwolEEE 1284
10. Service Mode and many configuration tasks are accessible only through software PJ L commands The following example shows how to use PJ L commands to enter Service Mode and perform various Service M ode configuration tasks Note Text is CASE sensitive in PJ L enter exactly as shown The Ec symbol stands for the ASCII escape character ESC or 027 When the PJ L code is entered print the data file or use the DOS copy command to copy it to the printer Detailed explanations of PJ L commands and their functions can be found in the Printer J ob Language Technical Reference Manual HP part number 5961 0704 32 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Service Mode PJL Defaults Common PJL Commands PJL Command E0 12345X PuL PJL SET SERVICEMODE HPBOISEID PJL SET PAGES 0 PJL SET CRPAPER LETTER PJL SET SKIPDEMO FALSE PJL SET DIAGNOSTICS OFF PJL SET SERVICEMODE EXIT PJL DEFAULT PAPER LETTER PJL RESET E0 12345X E Other PUL Command examples PJL INITIALIZE PJL SET ECONOMODE ON PJL SET PAGEPROTECT LEGAL PJL SET MANUALFEED ON PJL SET LANG FRENCH Explanation Start PJL job Enter Service Mode Set page count xxxxx Sets cold reset page size Letter A4 Skips demo PCL type page true false Sets diagnostics OFF ON for ISV use Exits Service Mode Selects user paper size default Performs PUL reset Exits PUL mode Prints Self Test page Resets the printe
11. for more information see To Print Using the Infrared Port later in this appendix Figure 5 Status Panel Buttons and Lights 1 RESET button 2 ERROR status light 3 TRAY 1 status light 4 TRAY 2 status light DATA status light READY status light GO button IR portstatus light o N ou The Status Panel consists of two buttons you use to complete certain tasks and five status lights that indicate the status of the printer see Figure 5 The GO and RESET Buttons The printer has two buttons GO and RESET 10 HP Laser et 5P Printer Service Supplement New Product Features Pressing the GO button e Tells the printer to resume printing Prints a demo page The printer must be in Ready Mode the green Ready light on steady e Prints a self test page when pressed simultaneously with the RESET button The printer must bein Ready Mode the green Ready light on steady Pressing the RESET button Clears incomplete print jobs from the printer s memory e Clears errors Removes all temporary fonts and macros eS Returns all printer settings to the default values that you selected The Status Lights There are five Status Panel lights on the printer ERROR TRAY 1 TRAY 2 DATA READY These lights indicate the current status of the printer by displaying an amber or a green hue and flashing individually or sequentially as a group cascading The status light above the IR port indicates the
12. network name node ID for your printer and the network number Formatter Number Shows serial number of internal electronics board RAM size Shows total installed printer memory Page Count Shows number of pages the printer has printed Firmware Datecode Eight digit date YYYYMMDD of formatter firmware Resolution Enhancement When resolution is set to 600 dpi the Resolution Enhancement technology REt block appears here The REt block illustrates current resolution enhancement see Fine Tuning Print Quality in Chapter 2 Printing 1 0 Buffering and Resource Saving Information about the current configuration appears here If the printer does not have enough memory installed to enable I O Buffering or Resource Saving the amount of additional memory needed appears here Print Pattern Illustrates print density and quality Installed Personalities Shows which printer languages personalities are installed 37 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Service Mode PuL Defaults C HEWLETT PACKARD 1 Printer Information Qa Memory T Formaatti 04601027KB 2 MBytes Firmware Date 19960213 alp3 9 1 39 Page Count 1 0 Bufferi LocalTalk Name HP LaserJet 6P OK bytes Allocated of 100K bytes Available 1Talk Node ID 154 LocalTalk Network Number 0 Installed Personalities and Options PCL 19960214 PCLXL 19960214 SIMM Slot 1 Empty SI
13. would be confusing Italic type is used to indicate related documents or emphasis COMPUTER type indicates text as seen on a computer monitor Note Notes contain important information set off from thetext CAUTION Caution messages alert you to the possibility of damage to equipment or loss of data WARNING Warning messages alert you to the possibility of personal injury Contents Overview 2025 Product Information Key Printer Locations andParts Model and Serial Numbers 000000 Product Specifications Documentation and Software 00 200000 Documentation Software o e o aa New Product Features The HP Laser et 5P 5MP Status Panel The GO and RESET Buttons aaa aaa a The Status Lights Common LED patterns Paper Movement Overview aaao a Infrared Communication To Print Using the Infrar Ech Ponte E ea ee as Troubleshooting IR Printing Problems Interface Connections The Parallel Printer Interfaces 0 Resource Saving I O Buffering Service Mode PJ L Defaults 00 008802 Test Pages and Resets Printing a Self Test Page Life Expectancy of Consumables 020855 Removal and Replacement 02 08280880 Overview Required Toos Removing the Power Door osaa a Removing the I O Cover Removing the Left Side Cove sanaaa aaa a Remov
14. 4 5 service mode 30 35 settings returning to defaults 11 SIMM error 14 58 62 removal 39 SMO 68 software 19 shipped with printer 9 18 space requirements 6 specifications acoustic 7 dimensions 6 7 electrical 7 environmental 7 IrDA 18 spoolers 26 status panel 3 4 10 GO button 10 11 lights 11 RESET button 10 supplementary documents 8 9 Support Materials Organization SMO 68 switchboxes 26 switching I O 26 T temporary fonts macros 11 test pages 10 32 33 test tool 66 86 infrared 23 toner ordering 86 tools required 38 top cover removal andreplacement 41 tray empty 13 14 tray1 assembly 82 removal and replacement 44 light 12 tray 2 empty indicator 12 assembly 80 light 12 troubleshooting 55 67 infrared 22 troubleshooting IR port 22 turning on your printer 4 typefaces see fonts 3 Ww wireless printing See see infrared wiring diagram 67 HP C3150A Printer Service Manual Reader s Comment Sheet Please give us your comments concerning this manual Y our constructive criticism will help us create better manuals in the future Be as specific as possible giving section and page reference where appropriate Comments on the writing graphics binding size and printing method are helpful in making our manuals more useful and friendly you would likea reply be sure to include your name and address with your response Thank you for your feedback wa
15. 5 Fuser Malfunction LED Display ERROR CODE Description and Recommendation 50 Fuser Malfunction 1 Remove power to the printer for 10 minutes If this doesn t clear the error 2 Perform the Fuser Checks shown in Table C 6 3 Check the Fuses FU101 and FU201 on the DC Controller PCA Replace if faulty 3 Replace the DC Controller PCA Table 6 Fuser Checks SUSPECTED CAUSE 1 Connector Contact Ensure that 103 and J 204 connectors on the Fusing Assembly are seated securely into the DC Controller PCA connectors see Figure 6 29 in the Combined Service Manual for locations Reseatthe Fusing Assembly 2 Thermistor wire open Remove the Fuser and measure the resistance between connectors J 204 1 and J 204 2 see Figure 6 29 in the Combined Service Manual for location Resistance should read approximately 440 K Ohms at 20 Deg C room temperature If the thermistor wire is open replace the Fusing Assembly 3 Therma Measure the continuity between connectors 103 1 and 103 2 on the Fuser see Figure 6 29 the Combined Service Manual for location It should be approximately 30 5 Ohms for 100 120 VAC or 127 5 Ohms for 220 245 VAC Ifthe thermal fuse is open replace the Fusing Assembly 60 HP Laser et 5P Printer Service Supplement Troubleshooting Table 7 57 58 Main Motor Failure LED Display ERROR CODE Description and Recommendation i i The DC Controller has reported a 57 58 Main Motor Failure ge
16. 5MP Complete Fuser Assy 100 120V exchange 6P 6MP Complete Fuser Assy 220 240V exchange 6P 6MP Formatter PCA exch 6P 6MP 100 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts Index 7 7 35 4 3 39 39 39 ao co RB1 5931 000CN Cover Main HP LaserJet 5P 5MP RB1 5934 000CN Cover Interface Connector 5P 5MP RB1 5935 000CN Button Lock HP LaserJet 5P 5MP Pi 5 z 5 z 32 32 32 32 32 32 32 32 32 ao amp oe RB1 5936 000CN Guide Lock Button HP LaserJet 5P SMP 101 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts Index Cram esan ne 33 37 Plate End 6P 6MP 37 32 32 32 32 32 39 39 33 33 37 38 RF5 0593 000CN 32 102 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts Index pantnumeen DESCRIPTION re of 34 ot 33 38 38 38 22 35 Power Connector Cover Assy 5P 5MP 32 29 20 28 RGS 1706 000CN 34 103 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts Index COO z z 5 z z z z z z z z z 104 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts Index ao o RS5 0313 000CN Gear 17T RS5 0637 000CN Gear 24T wo A RS5 2228 000CN Spring Compression RS5 2232 000CN Spring Compression RS5 2415 000CN Spring Compression RS5 2419 000CN Spring Torsion RS5 2421 000CN Spring Tension 5P 5MP RS5 2421 000CN Spring Fuser Hook 36
17. L10433E POWER RATING 220 240V 50Hz i 1 34 i g 7T March 1995 INTE Cases i kaaga POWER RATING EOE 100 120V 50 60Hz 2 5A 127V 1 CHINDEN BLVD 3 des normes 60Hz 2 5A ian O peee Ge tbe IANUFACTURED sm OY seor am NOM March 1995 moner numser C3150A Made in U S A from foreign and domestic componer FCC ID XXXXXXXXX SERIAL NUMBER XXXXXXXXXXX Figure 3 Sample Model and Serial Number Labels HP Laser et 5P Printer Service Supplement Product Specifications Product Specifications Dimensions Width 5 79 in 401 mm Depth _ S 7 38 in 441 7 mm Height 7 92 in 201 1 mm Weight 5 4 bs 7 kg Mill eee Li 6 5 inches 420 mim m 39 5 inches 1000 mm a Figure 4 Location Space Requirements HP Laser et 5P Printer Service Supplement Product Specifications Electrical Specifications Power Requirements 100 120V 10 50 60Hz 2Hz 220 240V 10 50 Hz 2Hz 127 Volts NOM Power Consumption typical for HP During printing 165 W average During printing 165 W average LaserJet 5P and HP LaserJet 5MP During standby 5W instant power During standby 5W instant power save save During power save mode 5 W During power save mode 5 W Minimum recommended circuit 4 Amps capacity Environmental Specifications Operating Printing Storage Sta
18. Laser et 5P Printer Service Supplement Removal and Replacement Figure 22 Removing the formatter screws 2 Remove the 7 screws shown in Figure 22 3 Pull the formatter board straight from the side of the chassis There will bea slight resistance from the DC Controller interconnect 4 Pull the DC controller interconnect out Figure 23 5 Toseparate the formatter PCA from its shield remove the two screws refer to callout Lin Figure 21 48 HP Laser et 5P Printer Service Supplement Removal and Replacement Figure 23 Removing the DC Controller Interconnect Note RETAIN THE DC CONTROLLER INTERCONNECT when replacing the DC Controller Board The replacement board part number does not include this interconnect 49 HP Laser et 5P Printer Service Supplement Removal and Replacement Removing the F using Assembly 1 Remove the top cover assemblies 2 Locate the black plastic fuser cover at the back of the printer Press the release tab callout Lin Figure 24 3 Slide the cover all the way tothe right 4 Pull the left end of the strip toward you at a 45 angle 5 Slide the cover to the left and out of the printer 6 Remove the four screws 2 self tapping screws two machine screws with washers directly below the fuser assembly 7 Grasp the fuser by the green plastic handle and pull out from the printer Figure 24 Removing the fuser cover 50 HP Laser et 5P Printer Service Suppleme
19. Laser et 5P Printer Service Supplement Removal and Replacement 6 Lift the rear of the printer slightly Grasp the lower right back corner With your thumbs flex the plastic toward you up and out Figure 16 shows this process for the rear right corner Repeat the process for the left rear corner Note Note the position of the tabs and the catches carefully This step may require considerable twisting and flexing of the plastic in order to free the release tabs Figure 16 Releasing the Back Corner of the Top Cover 7 Lift the printer cover straight up 42 HP Laser et 5P Printer Service Supplement Removal and Replacement When reseating the top cover onto the printer MEPLACORISEI frame ensure the black paper out flag in front Note of Tray 1 is seated in the groove of the Tray 1 lift plate If not in the groove it can easily break when the cover is forced into place Refer to Figure 17 Figure 17 Paper Out Flag 43 HP Laser et 5P Printer Service Supplement Removal and Replacement Removing the Tray 1 Pickup Assembly 1 Remove Tray 1 by opening thetray at a 45 angle and pulling up on thetray Figure 18 Figure 18 Removing Tray 1 2 Unplug the two cables Callout 2in Figure 19 by grasping the cables where they attach to the plug and pulling straight back 3 Route the cables through the right side of the printer chassis and bring them tothe front 4 Remove the 5 screws callout Lin Fi
20. LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features Light Pattern CO Description 5P 5MP 6P 6MP If the Tray 1 light is flashing the printer is waiting for paper to be manually fed into Tray 1 Once you have NNN inserted the paper you must press the GO button to feed the paper Tray 2 the Paper Cassette is empty Add paper to the tray a When the IR port status light is on a connection has been established If you are printing to the IR port and the status light does not come on make sure the printer is in Ready Mode and that the IR port you are printing from is within range of operation and is IrDA compliant If you continue to have trouble printing refer to the Infrared Port Not Responding table later in this section 16 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features Paper Movement Overview The paper feed system picks print media automatically from Tray 1 or Tray 2 and delivers it to the image formation system at precisely the right time The system then feeds the media to the fusing station and delivers the finished product to the output position either the face down output tray on top of the printer or through the face up delivery slot at the rear of the printer The output path is user selectable by opening the rear output tray Figure 7 shows the possible paper paths and locations of the various solenoids photosensors and rollers HP
21. Printer Service Supplement Accessories Accessories Listed below are the accessories and supplies including supplemental documentation you can order for your HP Laser et 5P or 5MP printer opion Oe Part Number Description or Use Toner Cartridge C3903A Replacement toner cartridge Memory upgrades 1 MByte C3130A Adds up to 48 MBytes of memory to the HP Laser et 5P 2 MByte C3131A printer for a total of 50 MBytes Adds up to 32 MBytes of 4 MByte C3132A memory to the HP Laser et5MP printer for a total of 35 8 MByte C3133A MBytes 16 MByte C 3146A Adobe s PostScriptLevel2 C3152A Adds PostScript Level 2 language and 1 MByte of memory SIMM for the HP Laser et to the HP Laser et 5P printer includes software for 5P Macintosh Windows 3 1 and 3 11 and HP Laser et 5MP Macintosh Notes factory installed in the 5MP printer IEEE 1284 Parallel Cable 2 Meter A to B C2950A IEEE 1284 compliant cables where 3 Meter A to B C2951A A host computer connector A type 3 Meter A to C C2946A Barge printer connector B type 10 Meter A to C C2947A C small printer connector C type LocalTalk Network cable 92215N Connect to a LocalTalk Network for Macintosh Serial printer cable for 922155 Directly connect to a Macintosh computer Macintosh HP JetDirect EX print Ethernet 1 parallel ports servers external TokenRing 1 parallel ports Ethernet 3 parallel ports TokenRing 3 parallel ports HP Printer Pa
22. Supplement Parts and Diagrams Figure 31 HP LaserJet 5P Internal Components 2 74 HP Laser et 5P Printer Service Supplement Parts and Diagrams Table 14 Internal Components 2 CaF mann ary pesonrron 2 1 Gear 17T 6 Rc5 1706 000cn 1 Transfer Guide Assembly 7 RG5 0675 000cn 1 Transfer MountAssy Right a res osre o00cn 1 rranserMountassy Let 9 RG5 0694 o2ocn 1 Switch Plunger Assembly 1 75 HP Laser et 5P Printer Service Supplement Parts and Diagrams Figure 32 HP LaserJet 5P Internal Components 3 76 HP Laser et 5P Printer Service Supplement Parts and Diagrams Table 15 Internal Components 3 REF PARTNO DESCRIPTION RG5 1780 000CN EE oe new C3150 69005 Laser Scanner Assembly exch RG5 1698 000CN Top Oblique Roller Ass RB1 3002 040CN Plunger Lock Door 4 1 4 Rs52232000cN 1 Spring Compression 6 RB1 6002 000CN Plate Cartridge Grounding RF5 1286 000CN Plate MP Grounding Right 8 RB16001 000cN 1 Arm inputPaperSensor 9 RB1 2987 020cN 1 Shiela HVT Foot Chassis 14 RB16008 o00ocN 6 _ Damper Rubber 71 HP Laser et 5P Printer Service Supplement Parts and Diagrams Figure 33 DC Controller Assembly 78 HP Laser et 5P Printer Service Supplement Parts and Diagrams Table 16 DC Controller Assembly RB1 5987 000CN DC ControllerPCA 100 120V RG5 1798 000CN new C3150 69001 exchang
23. The PostScript Printer Software for Windows 3 1 and 3 11 includes the PostScript drivers and the HP FontSmart utility for font management HP LaserJet 6P C3980A e The HP LaserJet 6P DOS Utilities diskette The DOS utilities include a Status Monitor and Remote Control Panel software e The HP LaserJet Printing Software for Windows 3 x and Windows 95 contains the Standard PCL driver Enhanced PCL XL driver HP FontSmart toolbox utilities and a software deinstaller HP LaserJet 6MP C3982A e The HP LaserJet 6P DOS Utilities diskette The DOS utilities include a Status Monitor and Remote Control Panel software e The HP LaserJet Printing Software for Windows 3 x and Windows 95 contains the PostScript drivers both Windows 3 x and Windows 95 in addition to the Standard PCL driver Enhanced PCL XL driver HP FontSmart toolbox utilities and a software deinstaller e The HP LaserJet 6MP Printer Software for Macintosh supports System 6 07 to 7 5 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features New Product Features The HP Laser et 5P 5MP Status Panel This HP Laser et printer has been designed to be controlled mainly by software However some simple functions are also available from the status panel You also receive status information about the operation of the rDA compatible infrared IR port from the status light just above the port for more information see To Print Using the Infr
24. amount of memory that is resident in the printer Setting 1 O buffering to ON allows the user to set the I O buffer size Setting the I O buffering to OFF disables I O buffering Note When you change the I O buffer setting all downloaded resources are deleted 28 HP Laser et 5P Printer Service Supplement New Product Features THIS PAGE INTENTIONALLY LEFT BLANK 29 HP Laser et 5P Printer Service Supplement Service Mode PJ L Defaults Service Mode PJ L Defaults The Service M ode should be used only by authorized service personnel While in Service Mode you can Print a Service Mode Self Test e Verify and set the Page Count the page count also is displayed on the standard self test Set the Cold Reset Default This sets the factory default paper size to either Letter or A4 Set the Demo Page True F alse Used to remove the Demo Page option from the self test menu Set the Diagnostic Functions ON or OFF for software developers use only Since the HP Laser et 5P 5MP printer does not havea front control panel Service Mode and many configuration tasks are accessible only through software PJ L commands The following example shows how to use PJ L commands to enter Service Mode and perform various Service Mode configuration tasks Note Text is CASE sensitive in PJ L enter exactly as shown The Ec symbol stands for the ASCII escape character ESC or 027 When the PJ L code is entered
25. cartridge to distribute remaining toner 2 Tray 1 Pickup Roller PT 100 000 Replace roller and separation pad together 3 Tray 2 Pickup Roller g 100 000 Look for glazing and cracks 4 Separation Pad 1 100 000 Look for glazing and grooves Replace together with Pickup Roller Transfer Charging Roller g 100 000 May affect print quality and or paper jams Fuser Assembly 100 000 May affect print quality and or paper jams 115 V 50 60 Hz Look for marks on rollers Fuser Assembly 100 000 220 V 50 Hz pee _ he estimated Toner Cartridge life is based on A4 or letter size prints with an average of 5 toner coverage and with the density setting at 3 40 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Removal and Replacement Removal and Replacement Overview The removal and replacement procedures for many HP Laser et 5P 5MP 6P 6MP printer Field Replaceable U nits FRUs are identical tothe HP Laser et 4L and 4P printers This section describes only those differences unique to the HP Laser et 5P 5MP 6P 6MP for removing Power Door 1 O Cover Left Side Cover Top Cover Tray 1 Pickup Assembly Formatter Board Assembly Fuser Assembly DC Controller Assembly WARNING Unplug the power cord from the power outlet before attempting to service the printer If this warning is not followed severe injury may result Never operate or service the printer with the protective cover removed from the Laser Scan
26. compliant parallel ports at the back of the printer one large B type and one small C type OneLocalTalk port at the back of the printer OnelrDA compliant infrared port at the front of the printer I ZN aif IEEE 1284 j i hed a o V 5 IEEE 1284 ll 5 A Figure 12 HP LaserJet 5P 5MP 6P 6MP Printer Interface Connections 1 LocalTalk cable and connectors 2 EEE 1284 parallel cable and large B type printer connector 3 IEEE 1284 parallel cable and small C type printer connector The cable will be stamped as IEEE 1284 compatible 4 Host PC connector A type in the future C type connectors may also be available on host PCs Caution Make sure that all power and interface cables on your printer and host computer are properly grounded and in compliance with local electrical codes 27 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features The Parallel Printer Interfaces These interfaces are compliant with EEE 1284 specifications for Compatibility Mode and Nibble Mode or HP Bi tronics To use advanced interface functions such as bi directional communication the parallel port on your host PC must also be EEE 1284 Nibble Mode compatible The small C connector offers E E E 1284 II level 2 electrical interfacing i e support for cables up t
27. current status of the IR port by displaying a green hue This status light comes on only when the IR port is being used the Status Panel lights operate the same for the IR port as they do for any other port on the printer ERROR amber Indicates an error condition such as a paper jam missing toner cartridge or the printer s top cover is open 11 HP Laser et 5P Printer Service Supplement New Product Features TRAY 1 amber Tray 1 the MP tray is empty Add paper to Tray 1 When the Tray 1 light is flashing the printer is waiting for paper to be manually fed into Tray 1 Once you have inserted the paper you must press the GO button to feed the paper TRAY 2 amber Tray 2 the Paper Cassette is empty Add paper to Tray 2 DATA green When the Data light is on the printer is printing When the Ready light and the Data light are both on the printer still has unprinted data in its memory Either press GO to print the remaining data or press RESET to clear the data from the printer s memory READY green The printer is in Ready Mode when the Ready light is on If the light is flashing the printer is currently receiving data or in the process of printing IR Port Status Light green If this light is on it indicates that an infrared IR connection has been established Common LED patterns The chart following shows the light patterns for normal HP Laser et 5P 5MP printer states 12 HP Laser
28. for Postscript Resource Saving and 200 K Bytes of memory will be used for PCL Resource Saving Turning Resource Saving OFF disables the Resource Saving function and no memory is allocated to Resource Saving 29 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features I O Buffering O buffering allows the user to allocate printer memory to hold the job while it prints freeing up the host system sooner like a print spooler The standard printer has approximately 10 K Bytes of memory allocated to I O buffering and an additional 100 KBytes of memory is assigned to I O buffering for each MBytes of memory added to the printer If the printer has a minimum of 6 MBytes of memory installed the I O buffer size can also be adjusted via software Three settings exist for the I O buffer AUTO default ON and OFF AUTO sets the printer s I O buffer to a minimum value that is determined by the total amount of memory that is resident in the printer Setting 1 O buffering to ON allows the user to set the I O buffer size Setting the I O buffering to OFF disables I O buffering Note When you change the I O buffer setting all downloaded resources are deleted 30 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features Reprinting J ammed Pages When a paper jam is cleared in the HP Laser et 5P printer and other previous HP Laser et printers the printer will automatically reprint the page s that
29. port IRQ level and base address value e Theinfrared port must be installed and selected in the Printers section of the Windows Control Panel Software drivers e The IR driver for Windows 3 1 is available through hardcopy fulfillment The driver shipped is proprietary to Extended Systems Inc ESI and is supported by Hewlett Packard to the level of identifying the cause as the ESI driver Beyond that the call must be escalated to ESI The ESI driver is not available through HP s Electronic Fulfillment e The IR driver for Windows 95 is the Microsoft IRDA supported driver It is available on the Microsoft electronic BBS After November 1995 machines manufactured with Windows 95 will already have this driver installed Users must enable the IR port on the PC The Microsoft IrDA driver has a Tray Icon that provides status and run options It is Plug and Play and polls the area for other IR devices within range H ewlett Packard recommends that users turn off Plug and Play and Polling when not in use or not needed to prevent draining the battery e There is currently no IR support for Macintosh products October 96 21 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features To Print Using the Infrared Port The infrared IR port on your HP Laser et 5P 5MP or 6P 6MP printer is located on the lower front left corner of the printer Figure 9 This port is compliant with the specifications determined by the I
30. printer e ERROR e TRAY 1 e DATA e TRAY 2 e READY e IR Status These lights indicate the current status of the printer by displaying an amber or a green hue and flashing individually or sequentially as a group cascading ERROR amber Indicates an error condition such as a paper jam missing toner cartridge or the printer s top cover is open DATA green When the Data light is on the printer is printing When the Ready light and the Data light are both on the printer still has unprinted data in its memory Either press GO to print the remaining data or press RESET OB CANCEL to clear the data from the printer s memory READY green The printer is in Ready Mode when the Ready light is on If the light is flashing the printer is currently receiving data or in the process of printing TRAY 1 amber Tray 1 the MP tray is empty Add paper to Tray 1 When the Tray 1 light is flashing the printer is waiting for paper to be manually fed into Tray 1 Once you have inserted the paper you must press the GO button to feed the paper TRAY 2 amber Tray 2 the Paper Cassette is empty Add paper to Tray 2 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features IR Port Status Light green The status light above the IR port indicates the current status of the IR port by displaying a green hue This status light comes on when a connection has been established with the IR port The other Status
31. printer Replace these components as needed based on printer failures or wear not strictly on usage Table 3 Life Expectancy of Consumables QTY EST LIFE DESCRIPTION PART NO _vesonprion panrno PY pages prewar 2 Tray 1 Pickup Roller RG5 2205 000CN 100 000 Tray 2 Pickup Roller RB1 6332 000CN 100 000 3 4 Separation Pad RF 5 0343 000CN 100 000 5 Transfer Charging Roller RF5 1287 000CN 100 000 6 Fuser Assembly RG5 1700 000CN 115 V 50 60 Hz Fuser Assembly RG5 1701 000CN 1 220 V 50 Hz When print becomes faint shake cartridge to distribute remaining toner Replace roller and separation pad together Look for glazing and cracks Look for glazing and grooves Replace together with Pickup Roller May affect print quality and or paper jams May affect print quality and or paper jams Look for marks on rollers 7 Exhaust Fan RG5 1801 000CN 25 000 hrs po he estimated Toner Cartridge life is based on A4 or letter size prints with an average of 5 toner coverage and with the density setting at 3 36 HP Laser et 5P Printer Service Supplement Removal and Replacement Removal and Replacement Overview The removal and replacement procedures for many HP Laser et 5P printer Field Replaceable Units FRUs areidentical to the HP Laser et 4L and 4P printers This section describes only those differences unique to the HP Laser et 5P for removing O Cover Power Door Le
32. seen on a computer monitor Note Notes contain important information set off from the text CAUTION Caution messages alert you to the possibility of damage to equipment or loss of data WARNING Warning messages alert you to the possibility of personal injury Contents OVErVICW o orea onae el es ee he oe Se a Product Information 0000 0 e ee eee Key Printer Locations and Parts Model and Serial Numbers Product Specifications 0 00822 ee ee eee HP LaserJet 5P 5MP HP LaserJet 6P 6MP Location Space Requirements Documentation and Software 2820502 Documentation Software eG eee ee ea ee New Product Features 00 08 eee nen The HP Laser et 5P 5MP Status Panel The HP Laser et 6P 6MP Status Panel Status Panel Buttons Status Panel Lights CommonLED patterns Paper Movement Overview Infrared Communication ToPrint UsingtheInfrared Port Troubleshooting IR Printing Problems InterfaceConnections The Parallel Printer Interfaces Resource Saving WO BUMering e so a ee toe ea Reprinting ammed Pages Service Mode PJ L Defaults 02202 08005 Test Pages andResets Printing a Self Test Page Life Expectancy of Consumables Removal and Replacement 528288 8806 OVER VICW a ty ee oe rece anata Required Tools
33. the device you are using is IrDA compliant look the transmission seems to be taking longer for an IrDA symbol on the device or refer to the manual for than usual the device for IrDA specifications Make sure that the operating system on your computer includes an IR driver and your application uses a HP LaserJet 5P SMP 6P 6MP compatible printer driver Make sure you have positioned the device within the range of operation and that no objects such as a finger paper books or bright light are interfering with the connection Also make sure the two IR ports are clean free from dirt and grease Bright light of any kind sunlight incandescent light fluorescent light or light from an infrared remote control such as those used for TVs and VCRs shining directly into one of the IR ports may cause interference Position the device closer to the IR port on the printer The printer prints only part of a page or The connection has been broken during transmission If you document move the portable device during transmission the connection can be broken IrDA compliant devices are designed to recover from temporary connection interruptions Re establish the connection depending on the device you are using you can have anywhere from 3 to 40 seconds to re establish the connection The print job has been properly sent to the If the connection is broken before the entire print job has printer but the printer will not print been tr
34. when properly addressed The IR port works by receiving data similarly toa serial port but without a cable The port s speed depends on the printer model e HP Laserjet 5P 5MP printer e 115 k bits per second HP Laserjet 6P 6MP printer up to 4 megabits per second When the IR connection is established the status light comes on If the connection is broken or when the print job is complete the status light goes off The IrDA protocol uses a transceiver chip in both devices to send and receive data packets The packets are checked for validity and a response is sent by the secondary device indicating whether the packets were complete or in error The IrDA protocol is contained in three layers The physical electronics are the hardware elements in each device for sending and receiving the data TheLink Access Protocol LAP layer controls the physical layer packetizes unpacketizes data and sets transmission rates TheLink Management Protocol LMP layer routes data to and from the host operating system DOS Windows The data flow is shown in Figure 8 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features The LAP and LMP layers can reside in either firmware software or a combination of both There are different LAP and LMP protocols for primary and secondary devices The HP Laser et 5P 5MP and 6P 6MP printers have the complete secondary protocol and any host trying to communicate
35. 3456709 lt gt ABCDEFGHIJRLMNOPQRSTUVWKYZ _ abcdefghijklunopqrstuvwxyz 1 6 0123456789 lt gt 7 ABCDEFGHIJKLMNOI 70123456789 lt gt 7 ABCDEFGHIIKLMNOPQRSTUVWAYZ _ abodefghijklmoparatuvwxyz R I 4 ta 012345678 0223456799 lt 2 gt ABCDEFGHIJRLMNOPQRSTUVWXYZ _ abcdefghi jklmnopqretuwways 81 sue 012345678 0123456789 lt gt ABCDRPGHLIELMNOPQRSTUVUXY2 _ abedefchijklmmopgratuvwxyz Ri ste 0 0123456789 lt gt 7 ABCDEPGHI SKLEMOPORSTUWWEYE _Sabedafghi jklmepqratuveny2 Q1 8440 t 01234567 89 lt gt 7 ADCDEFGHIIRLENOP ORS lt gt 2 ABCDRPCHIIKLMNOPQRSTUVUXYZ _ abedefghijklmnopgrstuvwayz QI g4e 0223456709 abode tghi jkimnopgratuvwxyz Y1 WERE e 0123456709 j lt a gt 7 ABCDEFGHT JRLMNOPORS lt gt 7 ABCDBFGHISKLMNOPQRSTUVHAYZ _ abedetghijklmnopazatuvwnyz RI eRe 0123456789 lt a gt ABCDEPGHIJELNOPQRSTUVH gt ABCDEFGHIJRLMNOPQRETUVWAYT _ abcdefghi jklumopgratuvwxy2 1 kE 6 0123456789 lt w gt 2 ABCDEPGETIKLMNOPORSTUVIY gt ABCDEFGHLIELMNOPQRS TUVWXYZ _ abcdefghijklanopqrstuvwxyr Rt see 0123456788 lt a gt 7 ABCDEFGATIREMNOPORSTOWWZY lt gt ABCDEPGHIIREMNOPORSTUVWXYZ _ abedefghijklmnopqrstuvwacya 21 Gte ts 0222456709 1 lt o gt ABCDEFCHE IRLMUNOPORS
36. 38 39 32 35 38 32 32 39 39 RS5 2418 000CN Spring Torsion 38 24 29 ao orn 105 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Accessories Accessories Listed below are the accessories and supplies including supplemental documentation you can order for your HP Laser et 5P 5MP 6P 6MP printer Option OE Part Number Description or Use Toner Cartridge C3903A Replacement toner cartridge Memory upgrades 1 MByte C3130A Adds up to 48 MBytes of memory to the HP LaserJet 2 MByte C3131A 5P 6P printers for a total of 50 MBytes Adds up to 32 4 MByte C3132A MBytes of memory to the HP LaserJet SMP 6MP printers 8 MByte C3133A for a total of 35 MBytes 16 MByte C3146A Adobe s PostScript Level 2 C3152A HP LaserJet 5P Adds PostScript Level 2 language and 1 MByte of memory SIMM C3987A HP LaserJet 6P to the printer IEEE 1284 Parallel Cable 2 Meter A to B C2950A IEEE 1284 compliant cables where 3 Meter A to B C2951A A host computer connector A type 3 Meter A to C C2946A B large printer connector B type 10 Meter A to C C2947A C small printer connector C type LocalTalk Network cable 92215N Connect to a LocalTalk Network for Macintosh Serial printer cable for 922158 Directly connect to a Macintosh computer Macintosh HP JetDirect EX print Ethernet 1 parallel ports servers external TokenRing 1 parallel ports Ethernet 3 parallel ports TokenRing 3 parallel por
37. DC Controller Case Assy 5P 5MP RG5 2774 000CN DC Controller Case Assy 6P 6MP RG5 1808 000CN 1 Tray 1 Connector PCA Ass RB1 5987 000CN 1 Shield Case DC Controller PCA 100 120V RG5 1798 000CN new 5P 5MP RG5 2826 000CN new 6P 6MP 03150 69001 exchange 5P 5MP C3980 69001 exchange 6P 6MP DC Controller PCA 220 240V RG5 1809 000CN new 5P 5MP RG5 2827 000CN new 6P 6MP 3150 69002 exchange 5P 5MP 03980 69002 87 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts and Diagrams Figure 37 Tray 2 Assembly 88 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts and Diagrams Table 18 Tray 2 Assembly PART NO DESCRIPTION R75 4000 000CN Complete Tray 2 Assembly 5P SMP R98 1001 000CN G RF5 0673 000CN Plate Side RS5 2458 000CN Spring Compression RB1 3426 000CN Separation a RB1 6382 000CN 6 RB1 9205 000cN 1 Tray 2 Front Panel 89 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts and Diagrams Figure 38 Tray 1 Assembly 90 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts and Diagrams Table 19 Tray 1 Assembly RG5 1695 000CN 1 RG5 2790 000CN Ass RG5 1804 000CN RG5 1694 000CN 3 RS5 2415 000CN Spring Compression RH7 1258 000CN 1 Bolenoi SL2 5P 5MP RH7 5160 000CN Solenoid SL2 6P 6MP RG5 1693 000CN 1 avs Pickup Roller Assy 5P 5MP RG5 2791 000CN Tray 1 Pickup 6 RB1 2205 000cN 1 Roller Tra
38. GHIIRLMNOPORSTUVWKYE _ abcdefghijklunopqestuvwayz I 4Sa 1 0123456789 i lt gt PAABCDEFGHI JELMNOPORSTUVAXYZ _ abedefghijkimnopqgrstuvezyz 1 48 0123456789 lt e gt TABCDEFGEIJKIMNO te 0123456769 lt e gt ABCDEFGHT JKLNNOPORSTUVWXYZ _ abedefghijklnnopgratuvwzyz 1 6 0123456789 1 lt gt 7 ABCDEFGHIJKLMNOP 0123456789 ce gt ABCDEFGHIJELNNOPQRSTUVWXYZ _ abedefghi jklmnoparstuvunys Bl te 0123456789 lt gt ABCDEFGHIJKLNNOPQRSTUVWXYZ _ abcdefghijklmmopqratuvwzyz 1 546 0123456789 lt gt OABCDEFGHIJKLMHORQ gt ABCOEFGHI JELMNOPQRSTOVWEY _ abedefghijklmopqratuvwxyz 1 5 6 0123456789 lt gt 2 ABCDEFGHI IKLMUNOPORS 0123456789 lt gt ABCDBFGHISKLMNOPQRSTUVWXYZ _ abedefghi jklmnopqratuvwxyz BI bk 0123456789 lt gt 7 ABCDEPGHIIRLMNOPORS 123456789 lt m gt ABCDEFGHISKLMNOPORSTUVWAYS _vabcdefghijklmnopqratuvwayz BI S amp 0223456709 7 lt 2 gt 7 ABCDRFGHIJELMNOPQRSTO 23456789 lt gt ABCDEFGHIJRLMROPQRSTUWNAYZ _ abcdefghi jklmnopgratuvwxyz i1 ste e 0123456709 ca gt 7 ABCDBFGHIJELMNOPORSTUV P3456789 lt gt ABCDEFGRIIRLMNOPQRSTUVWRYE _ abcdefghi jklmnopgratuvways 1 amp 6 02234567 89 lt a gt 7 ABCDEPGHI JKLMNOPQRSTUVW 456799 lt gt QABCDEFOHIJ
39. HP LaserJet 6P 6MP 32 36 36 Laser Scanner Assembly ie 96 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts Index 38 Paper Feed Tray Assembly 5P 5MP 32 Paper Feed Tray Assembly 6P 6MP 32 38 Photosensor PS5 38 Pick Up Assy tray 2 5P 5MP 33 Pick Up Assy tray 2 6P 6MP 33 33 35 3 Plate End 5P 5MP 37 Plate End 6P 6MP 37 Plate Grounding Left 5P 5MP 33 Plate Grounding Left 6P 6MP 33 Plate Grounding Right 5P 5MP 33 Plate Grounding Right 6P 6MP 33 97 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts Index Roller Fuser Pressure 5P 5MP 39 Roller Fuser Pressure 6P 6MP 39 34 38 34 39 34 34 39 36 35 Side Cover Assembly 5P 5MP 32 Side Cover Assembly 6P 6MP 32 Solenoid SL2 SP SMP 38 Solenoid SL2 6P 6MP 38 98 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts Index OO no O Panon Fo Top Door Assembly 5P 5MP Top Door Assembly 6P 6MP 32 35 33 34 34 34 Transfer Roller Assembly 5P 5MP 34 Transfer Roller Assembly 6P 6MP 34 36 Tray 1 Pickup Roller Assy 5P 5MP 38 Tray 1 Pickup Roller Assy 6P 6MP 38 38 37 Tray Sub assy Face Up 5P 5MP Tray Sub assy Face Up 6P 6MP 99 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts Index Numerical Parts Index eaerwuusen O oeae a Complete Fuser Assy 100 120V exchange 5P 5MP Complete Fuser Assy 220 240V exchange 5P 5MP Formatter PCA exch 5P
40. If the transmission Data light is on press the RESET button to clear the printer s memory Then position the device within the range of operation and print the job again Using the Infrared Test Tool A special infrared troubleshooting test tool manufactured by Genoa Technology Inc in cooperation with Hewlett Packard is available through HP Direct Ordering part number 5062 4461 Refer to the discussion beginning on page 22 for more information 66 so ouibuy INY NIYI ESq 10SU S Jaded 1x3 4JOSUaS peyeyul e HP Laser et 5P Printer Service Supplement Troubleshooting FORMATTER PCA lt I LOZMS ZSd 10SU S zozr WO jaded Z e piouajos z e Sd Josuag 7 eded BuipuIM La gi 67 LLEI gt oi oOo in a a Ed fe Zz a Tr Anag Ajddng 19M0d OG Aano A ddng FUSER HEATING ELEMENT puyeg suo THERMO PROTECT zoer uonesi boy 7 LOSHA jaded Indu AA Main Wiring Diagram plousjos Tray 1 Inter connect PCA ino jaded Aer A quiassy dnydiq Aes YALNIdd 40 LNOH4 OL Figure 28 HP Laser et 5P Printer Service Supplement Parts and Dia
41. Jet 5P 5MP 6P 6MP Printer Service Supplement Removal and Replacement Note The PS1 Input Sensor Arm may come loose and fall out when you remove the DC Controller Assembly See Figure 6 51 in the Combined Service Manual for reinstallation 7 Remove the metal backing plate from the DC Controller Assembly see pages 6 43 and 6 44 in the Combined Service Manual for this procedure 8 Disconnect Tray 1 Interconnect PCA callout 2 in Figure 26 and cable 302 callout 1 in Figure 29 from the DC Controller PCA Caution Note 58 Remove the Tray 1 Interconnect PCA carefully it can easily be broken when separating it from the black plastic cover The Tray 1 Interconnect PCA and cable must also be retained when replacing the DC Controller Board The part number for the DC Controller Board does not include a replacement PCA and cable This cable can be directly pulled from the connector no releases are necessary HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Removal and Replacement Figure 29 Tray 1 Interconnect PCA and Cable 302 59 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Troubleshooting Troubleshooting The troubleshooting process for the HP Laser et 5P SMP and 6P 6MP printers has two key differences from the 4L 4ML printer Different error light patterns 5 LEDs instead of 4 Infrared port troubleshooting This section provides a list and explanation of the er
42. LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features DC Controller PCA DELIVERY PAPER SENSOR signal POSNS WINDING PAPER SENSOR signal POSNS Tray 2 Solenoid MAIN MOTOR DRIVE signal Tray 1 Solenoid fs Pickup D Roller Face Down Output Rollers a z G fa a T E 5 X Q D Zz lu n a W E iy N 9 lt Delivery Roller Small Media Rollers Pickup D Roller Paper Cassette Figure 7 HP LaserJet 5P 6P Printer Paper Path PS1 Input Paper Sensor Input Paper Sensor PS1 Positions PS2 Tray 2 Paper Out Sensor A Manual Feed Sense Position PS3 Exit Paper Sensor B Registration Sense Position PS4 Winding Paper Sensor C TOP Sense Position PS5 Tray 1 Paper Out Sensor SL1 Tray 2 Solenoid SL2 Tray 1 Solenoid 18 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features Infrared Communication The HP Laser et 5P SMP and 6P 6MP printers are equipped with an Infrared Datalink Association IrDA compliant port The IrDA specification allows wireless transmission of print data between a wide variety of hosts primary and peripheral Secondary devices A primary device such as a PC or laptop computer is capable of reading and writing data to another primary device or writing toa secondary device such as a printer Secondary devices are read only they cannot initiate their own communication and can only respond to a host command
43. MM Slot Empty SIMM Slot Empty MEDIUM 2 3 Settings 1 FONT SOURCE I RESOLUTION 600 LETTER FONT NUMBER 0 IO TIMEOUT 15 NO PITCH 10 00 REGULAR SYM SET PC 8 F Portrait Rt 60 LINES MANUAL FEED OFF RET MEDIUM ECONOMODE OFF MP TRAY FIRST TO BUFFER AUTO AUTO CONT OFF DENSITY 3 Figure 14 HP LaserJet 6P Self Test Page 38 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Service Mode PuL Defaults Key to Figure 14 Self Test Page Explanation Printer Information Lists the Formatter Number Firmware Datecode Page Count and LocalTalk Network information for the printer Installed Personalities and Options Lists all personalities such as PCL and PostScript that are installed and the status of each SIMM slot REt block This block is used when adjusitng the Resolution Enhancement technology REt setting Settings Current pritner default settin product specific information 39 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Life Expectancy of Consumables Life Expectancy of Consumables Always inspect the components listed in the following table for wear when servicing the printer Replace these components as needed based on printer failures or wear not strictly on usage Table 3 Life Expectancy of Consumables QTY EST LIFE DESCRIPTION REMARKS pages 1 Toner Cartridge 4000 When print becomes faint shake
44. OBE MET MUTO FORK 60 LINES SYM SET ROON 8 MANUAL FERD OFF RET MEDIUN RCONOMODE OFF RESOLUTION PERSONALTY I0 TIMEOUT 600 MP TRAY FIRST auTO AUTO CONT OFF 15 TEST PAGES SELF TEST CONT SELF TEST 2 PCL TYPE LIST PCL DEMO PAGE PS CONFIG PAGE PS TYPEFACE LIST PS DEMO PAGE PCL Memory Information Total Menorr gt yene LocalTalk Name HP LaserJet SP LocalTalk Node ID 254 Tpatalie Personalities PCL 94101117 POSTSCRIPT 9410 n ioh may be regletered n gartain Jartedictions passe Ora abcdetghijklunopqratuvwzya 1 9 Ote sE O 4 0123456789 lt u gt 2 ABCDRFGHT JKLMNOPORSTUVWIYZ _ abodefghijkl nopqgrstuviyz QI SSe O4 36 4 0123456789 lt a gt ABCDEFGHT JKLMNOPORSTOVWXYZ _ abcdefghijklanopqrstuvwsyz RI pSL 4 0122456789 t 0123456789 lt a gt 7 ABCDRFGHIIRLUNOPORSTOVWXY _ abedefghijklmnopgretuveseyz I See 4 0123456789 lt gt 7 ABCDEPGUT f O 84 gt 0123456789 lt w gt ABCDEFGHIJKLMNOPORSTUVWXYZ _ abcdefghi jklanoparstuvways t ee t 0123456789 em 4 0123456789 lt a gt PPABCDEFGHI JKLMNOPORSTUVWKYZ _ abcdefghi jklmnoparstuvwxyz t S 6 0123456789 O i lt a gt POABCDEFGHIJKLMNOPORSTUWWXYZ _ abcdefghijklanopgrstuvwxyz RI gee 012345678 pitty 01234567 69 lt a gt 7 ABCOEP
45. OM Power Consumption typical for HP During printing 165 W average During printing 165 W average LaserJet 5P and HP LaserJet SMP During standby 5W instant power During standby 5W instant power save save During power save mode 5 W During power save mode 5 W Minimum recommended circuit capacity Environmental Specifications Ooo olm OS Operating Printing Storage Standby Temperature 59 to 89 F 15 to 32 5 C 4 to 104 F 20 to 40 C printer and toner cartridge Relative humidity 10 to 80 10 to 90 Acoustic Emissions Per ISO 9296 a Operator Position Bystander 1m Sound Power Printing Loam 52dB A Loan 46dB A Lwad 6 0 bels A Lpam lt 22dB A Loam lt 22dB A Lwag lt 3 6 bels A n this mode the printer is essentially quiet HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Product Specifications HP Laser et 6P 6MP Physical Dimensions Height Width Depth bod Weight 15 4 Ibs 7 kg Electrical Electrical Specifications Power Requirements 100 120V 10 50 60Hz 2Hz 220 240V 10 50 60 Hz 2Hz 127 Volts NOM Power Consumption typical for 6P During printing 175 W average During printing 175 W average and 6MP During standby 8 W instant power During standby 8 W instant power save save During power save mode 8 W During power save mode 8 W Minimum recommended circuit 5 Amps i capacity Envi
46. P LaserJet 5P 5MP 6P 6MP Printer Service Supplement Troubleshooting 70 Table 9 62 x SIMM Parity and Memory Errors LED Display 5P SMP 6P 6MP ERROR CODE Description and Recommendation 62 1 SIMM Slot One 1 Power cycle the printer Memory Problem 2 Reseat the SIMM 3 Replace the SIMM 62 2 SIMM Slot Two Memory Problem 62 3 SIMM Slot Three Memory Problem HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Troubleshooting Table 10 62 63 64 Internal Memory Error LED Display si 5P 5MP 6P 6MP ERROR CODE Description and Recommendation 62 0 Internal Memory 1 Power cycle the printer Problem 2 Replace the Formatter PCA 63 Internal RAM Memory Test Failed 64 Scan Buffer Error 71 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Troubleshooting Table 12 Video DMA Timeout Error LED Display A A 5P 5MP 6P 6MP ERROR CODE Description and Recommendation 64 ERROR 1 Power cycle the printer Video DMA Timeout 2 Replace the Formatter PCA Table 11 Dynamic RAM Controller Error LED Display fia i 5P 5MP 6P 6MP ERROR CODE Description and Recommendation 65 ERROR 1 Power cycle the printer Dynamic RAM 2 Replace the Formatter PCA Controller 72 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Troubleshooting Infrared Port Not Responding Solution The connection cannot be established or Make sure
47. P Parts Coordinator for other local phone numbers 76 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts and Diagrams Ordering Consumables Consumables and accessories such as those listed on page 8 5 and in Table 4 1 Chapter 4 may be ordered direct from Hewlett Packard The phone numbers are U S 1 800 538 8787 Canada 1 800 387 3154 Toronto 416 671 8383 United Kingdom 0734 441212 Germany 0130 3322 Contact your local HP Parts Coordinator for other local phone numbers Note Parts that have no reference designator or part number are not field replaceable parts and cannot be ordered through SMO The majority of parts numbers are the same for both the HP Laser et 5P SMP and the 6P 6MP printers Parts that are different for the HP Laser et 6P 6MP printers are highlighted 77 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts and Diagrams Figure 32 HP LaserJet 5P 6P Covers and Doors 78 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts and Diagrams Table 13 Covers and Doors REF PARTNO DESCRIPTION 1 RG5 1709 000CN 1 Top Door Assembly 5P 5MP RG5 2782 000CN Top Door Assembly 6P 6MP RG5 1699 000CN 1 Power Connector Cover Assy 5P 5MP RG5 2779 000CN Power Connector Cover Assy 6P 6MP RB1 5931 000CN 1 Cover Main HP LaserJet 5P 5MP RB1 9160 000CN Cover Main HP LaserJet 6P 6MP 4 RB1 5935 000CN 1 Button Lock HP LaserJet 5P 5MP RB1 9164 000CN But
48. Panel lights operate the same for the IR port as they do for any other port on the printer Common LED patterns The following chart shows the light patterns for normal HP Laser et 5P 5MP and 6P 6MP printer states If the Error light is on the printer is experinecing an error Error messages are listed later in this appendix Light Pattern E Description 5P 5MP 6P 6MP The printer is in Ready Mode and is ready to print Press the GO button to print a demo page Press the GO and RESET JOB CANCEL buttons to print a self test page The printer has received data If the Ready light is flashing the printer is processing the data wait for the next page to be printed HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features Light Pattern 5P 5MP 6P 6MP Description If the Data light and the Ready light are both on for an extended period of time the Ready light does not begin to flash press the GO button to print the data in wo the printer A page may take a long time to print if for Qo example the page contains complex text or graphics Ba Om If each light briefly turns on and off in sequence the printer is warming up processing a self test or canceling a print job The lights will continue to i cascade until the printer is ready to print Q D s Om Tray 1 the MP Tray is empty Add paper to the tray 15 HP
49. RLHNOPQRSTUVWAYE _ abedefghd jklumopgrstuvwxy2 1 e e e 0123456789 lt gt 7 ABCDEPGHIORLMNOPORSTOVHX gt 7 ABCDEFGHIJELMNOPQRSTUVWXYZ _ abcdafghijklanopqratuvwnys Rt era 012345676 lt a gt 2 ABCDRPGHTTRLMNOPORSTUVWXYZ diikat A ne ee 70123456769 i lt 4 gt 7 ABCDBPGHITRLMNOPORSTUVWXYZ OGE 9 Goll HES ORSSGLESGARDINISAA LON Lomi TOAIRSALADS TR Me f e ohi uers seas a ox Lomi OUELROARADSLIOOOGEROL ERD p TA SOUL ORAL omAIOTEIROAREDS LLOODSS AGT V PD A TK 44 moe AABRETI ote fy Geist DEE SS chbOG ac aaacnsscahsoad Lon AT 0ISOAKADS TICOS 0ND Oe Ty or ANE YS SaAKESUASOURGOUAL ONAL OMA IOORISOARADSTIOOOSSSOL Hp l Obey oi neysy hSSAsaocseSNAASGAL ORS tomhi Oink KOAKADS I 1GO0SSEC Tp u Y We fy eohi cuevsseascaae Lh ORs LomA SUEISCAREDS TIGOS aOTy Rp ui Othe Feo ceils enews ys t bi GUA Oca Loki OUR SOAREDS LL SOSOSTT YO Bh ORE fy Cofis HES oHSSGKSSGRSSORSSTAL ORAS BOARDS LROOBSS ATED pT PREE EE EEE a Var ASMRETTE De Vy cof meNS y eASSGLESUASSNASSUAL ORS SomATOUELSOANADSLELOSOSABOT ED p 1 Figure 12 HP LaserJet 5P Self Test Page 34 HP Laser et 5P Printer Service Supplement Service Mode PJ L Defaults Key to Figure 12 Self Test Page Item Explanation Printer Options Lists printer options you can adjust using your printer software see Appendix F Software Procedures Test Pages
50. Shows test pages you can print from your printer 3 PCL Memory Information Shows the total amount of installed memory Also indicates the amount of available memory for PCL applications LocalTalk Name Node ID Network Number If your printer is connected to a LocalTalk network shows the network name node ID for your printer and the network number Formatter Number Shows serial number of internal electronics board RAM size Shows total installed printer memory Page Count Shows number of pages the printer has printed 5 7 Resolution Enhancement When resolution is set to 600 dpi the Resolution Enhancement technology REt block appears here The REt block illustrates current resolution enhancement see Fine Tuning Print Quality in Chapter 2 Printing 1 0 Buffering and Resource Saving Information about the current configuration appears here If the printer does not have enough memory installed to enable I O Buffering or Resource Saving the amount of additional memory needed appears here 10 11 Print Pattern Illustrates print density and quality Installed Personalities Shows which printer languages personalities are installed ie Firmware Datecode Eight digit date YYY YMMDD of formatter firmware 35 HP Laser et 5P Printer Service Supplement Life Expectancy of Consumables Life Expectancy of Consumables Always inspect the components listed in the followi ng table for wear when servicing the
51. TUVWXYS ESSR te 0223456708 lt gt ABCDEFGEIJKLMNOPORSTUVWXY DE f cofits EIS oig s d sdt iiozi oa i kis A AD OOS ff CoN ners y e SSTRSSGARSOLSSIALORA i RORRADSIY GbE f Coftss HENS doe tye rolls smexs seaseas acy Ep pI meg AARM bbe 7 erR eUETS taati paassaaasahiGRsonhsG0SisOALadi i6doodattyap u K 04 meg AARRE I gt DOE fy CoM TENS prilo K sddis ito iioa i Y IR AREDSII OOOSP YIp u 1 304 mst AARRETE TOE ty Goh DEYSI NGGUASS UA A rahi OURIROALSDSILOOOSSROL YDS WHA aise Aiti 0e FY colitis enews SUdSSiAL OR oaii 30d SS3Ai ni ombIOOEIRORAADSTIOCOSESCLYE GUASSUALORA Loa OHRIROAMADS II6dIaS ay Dp n DACOAIOEAL omAIOULBOANEDSTIOOOSEROVYED y E DOE ty CoN AHETS CASS GASSURSSDASSUAIORA LomAT OUR ROMAADSLPISDaS ATTY PD u 1X Figure 13 HP LaserJet 5P Self Test Page 36 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Service Mode PuL Defaults Key to Figure 13 Self Test Page Explanation Printer Options Lists printer options you can adjust using your printer software see Appendix F Software Procedures Test Pages Shows test pages you can print from your printer PCL Memory Information Shows the total amount of installed memory Also indicates the amount of available memory for PCL applications LocalTalk Name Node ID Network Number If your printer is connected to a LocalTalk network shows the
52. ansmitted to the printer printing has not yet started the printer may not print any of the job If the Data light is on press the RESET JOB CANCEL button to clear the printer s memory Then position the device within the range of operation and print the job again The IR status light turns off during The connection may have been broken If the Data light is transmission on press the RESET JOB CANCEL button to clear the printer s memory Then position the device within the range of operation and print the job again Using the Infrared Test Tool A special infrared troubleshooting test tool manufactured by Genoa Technology Inc in cooperation with H ewlett Packard is available through HP Direct Ordering part number 5062 4461 Refer to the discussion beginning on page 22 for more information 73 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement 1 0 Troubleshooting s 1 oulbug ESq Josuag Jaded 4x3 Anong Ajddng l Jam d 9A OZNA Anong Ajddng JOMOd OV coer e tSd Josues sTo 2da 6uipuiM zms M STON DES ZSd Josuas lt q O a Josue poses cr Lozr ino jaded z L E lt isnipy Kayo zosr uonensiboy Adans savod T ploua og z Aes Pa LOeHA abeyoA YBIH ic LSd 4osuag PE lt adeg indu
53. ared Port later in this appendix Figure 5 5P 5MP Status Panel Buttons and Lights Ls 2 3 4 RESET button 5 DATA status light ERROR status light 6 READY status light TRAY 1 status light 7 GO button TRAY 2 status light 8 IR port status light The Status Panel consists of two buttons for completing tasks and six lights that indicate the status of the printer See Figure 5 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features The HP Laser et 6P 6MP Status Panel The status panel on the HP Laser et 6P 6MP printer differs slightly from the 5P 5MP printer The status lights for Tray 1 and Tray 2 have been moved from top status panel down to the front of the printer These status lights are now located next to the trays In addition the Reset button has been replaced by the J ob Cancel button Figure 6 6P 6MP Status Panel Buttons and Lights 1 JOB CANCEL button 5 GO button 2 ERROR back light 6 TRAY 1 top status light 3 DATA middle light 7 TRAY 2 empty light 4 READY front light 8 IR bottom status light The Status Panel consists of two buttons for completing tasks and six lights that indicate the status of the printer See Figure 6 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features Status Panel Buttons The HP Laser et 5P 5MP printer has two buttons GO and RESET The HP Laser et 6P 6MP printer has two buttons GO and J OB CANCEL P
54. e DC Controller PCA 220 240V RG5 1809 000CN new C3150 69002 exchange 79 HP Laser et 5P Printer Service Supplement Parts and Diagrams Figure 34 Tray 2 Assembly 80 HP Laser et 5P Printer Service Supplement Parts and Diagrams Table 17 Tray 2 Assembly PART NO DESCRIPTION R75 4000 000cN 1 Complete Tray 2 Assembl RF5 0673 000CN 1 Plate Side 1 1 81 HP Laser et 5P Printer Service Supplement Parts and Diagrams Figure 35 Tray 1 Assembly HP Laser et 5P Printer Service Supplement Parts and Diagrams Table 18 Tray 1 Assembly RG5 1695 000cN 1 Complete Tray 1 Pickup Ass RG5 1804 000CN 1 Tray1SensorCable RG5 1694 000CN Paper guide Plate Ass RS5 2415 000CN 1 Solenoid SL2 1 Roller Tray 1 Pickup e wasszio ooocn 1 _ Photosensorpss 83 HP Laser et 5P Printer Service Supplement Parts and Diagrams Figure 36 HP LaserJet 5P Fusing Assembly 84 HP Laser et 5P Printer Service Supplement Parts and Diagrams Table 19 Fusing Assembly PART NO DESCRIPTION Complete Fuser Assy 100 120V new exchange RG5 1700 000CN 3150 69003 Complete Fuser Assy 220 240V new exchange Flag Exit Sensor Fuser Delivery Assembl RG5 1701 000CN 3150 69004 RB1 5918 000CN RB1 3097 000CN RG5 0681 000CN Screw W Star M3X8 Gear 24T Fuser Film Assembly 220 240V RG5 1703 000CN REF 1 1 6 a O9 85 HP Laser et 5P
55. e address value e The infrared port must be installed and selected in the Printers section of the Windows Control Panel 19 HP Laser et 5P Printer Service Supplement New Product Features To Print Using the Infrared Port The infrared IR port on your HP Laser et 5P or 5MP printer is located on the lower front left corner of the printer Figure 8 This port is compliant with the specifications determined by the Infrared Data Association IrDA J ust above the port is a status light that indicates when the port is activated To use the IR port you need to use a portable device that also includes an IrDA compliant IR port and be within the range of operation see Figure 9 Figure 8 IrDA Port Location The IR port is compatible with a wide variety of rDA compliant portable devices however the method for printing will vary depending on the type of device and the operating system in use Refer to the instruction manual for your portable equipment for specific instructions on printing from that device The IR port works by receiving data similarly to a serial port however without a cable and operates at speeds of up to 115 k bits per second When theIR connection is established the status light comes on If the connection is broken or when the print job is complete the status light goes off 1 Makesure the printer is in Ready Mode the Ready light is on 2 Align your laptop computer or other portable equipment that is
56. e base address value Check both the DOS AUTOE XEC BAT and CONFIG SYS files and the Windows system configuration 22 HP Laser et 5P Printer Service Supplement New Product Features If all these elements are properly installed and configured use the IR test tool to test the IrDA protocol transmission and device operation This tool for troubleshooting IR communication problems shown in Figure 10 has been developed by Genoa Technology Inc in cooperation with Hewlett Packard The part number is 5062 4661 and can be ordered through HP Parts Direct Ordering The IR test tool can be used with any rDA compliant primary or secondary device regardless of manufacturer IR Diodes Test Connect Pass LB amp Peripheral Computer Test Test Test Modes PCL Printer PostScript Printer Energy Detect Test Frame lt 2 N Figure 10 Infrared Test Tool Totest the peripheral device 1 Put the HP LaserjJ et 5P in Ready Mode 2 Press the Peripheral Test button on the test tool The LEDs on the test tool will sequence 23 HP Laser et 5P Printer Service Supplement New Product Features If the PASS LED lights the test was successful indicating that communication with the printer s IR port is functioning normally On HP Laser et printers a self test page will be initiated by the test If the TEST LED goes out and the PASS LED fails to light the printer s IR port is not functioning correctly c
57. ement Removal and Replacement Removing the DC Controller Assemblies The DC Controller Assembly is located on the bottom of the printer The PCA is protected by a metal shield assembly and is mounted to a plastic base The Formatter PCA and Fusing Assemblies are connected directly into the DC Controller and must be removed prior to removal of the DC Controller Assembly Caution Failure to remove these components before removing the DC Controller will result in printer damage 1 Remove the printer covers page 43 Formatter PCA and Shield page 53 and Fusing Assemblies page 55 2 On the right side remove the machine screw and washer Figure 28 holding the grounding spring in place Callout Lin Figure 25 3 Disconnect the two cables to the tray 1 assembly callout 2 in Figure 25 56 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Removal and Replacement Figure 28 Grounding Spring screw location 4 On the left side remove the 2 screws that attach the grounding strap to the Gear Train Assembly see callout 1 in Figure 6 36 of the Combined Service Manual Turn the assembly upside down before proceeding with further steps 5 Remove the 5 self tapping screws and the 1 machine screw with star washer from the bottom of the DC Controller Assembly See callouts 2 and 3 in Figure 6 36 in the Combined Service Manual 6 Lift the DC Controller Assembly away from the printer frame 57 HP Laser
58. equipped with an IrDA compliant IR port within 3 feet 20 HP Laser et 5P Printer Service Supplement New Product Features 1 m of the IR port on the printer and at an angle of 15 degrees to ensure printing Figure 9 3 Send the print job The status light above the IR port turns on printing a complex document or using a software print spooler on your PC may delay the time it takes for the IR status light to turn on If the status light does not turn on realign the port on your portable equipment with the port on the printer resend the print job and stay within the range of operation during printing 4 If you have to move the device for example to add paper make sure you stay within the range of operation to maintain the connection If the connection is interrupted before your print job is complete the IR port status light will turn off You have from 3 to 40 seconds depending on the host implementation to correct the interruption and continue the job In this case the IR port status light turns back on 5 The connection can be permanently broken interrupted for more than 3 to 40 seconds if the sending IR port is moved out of the range of operation or if anything passes between the two ports to block the transmission such as a hand or piece of paper or even direct sunlight In this case the job needs to be reprinted lt 1 Meter lt 3 feet Figure 9 IRDA Port ranges 21 HP Laser et 5P Printer Serv
59. er Malfunction 5P he i 6MP ERROR CODE Description and Recommendation 50 Fuser Malfunction 1 Remove power to the printer for 10 minutes If this doesn t clear the error 2 Perform the Fuser Checks shown in Table C 6 3 Check the Fuses FU101 and FU201 on the DC Controller PCA Replace if faulty 3 Replace the DC Controller PCA Table 6 Fuser Checks SUSPECTED CAUSE 1 Connector Contact Ensure that J103 and J204 connectors on the Fusing Assembly are seated securely into the DC Controller PCA connectors see Figure 6 29 in the Combined Service Manual for locations Reseat the Fusing Assembly 2 Thermistor wire open Remove the Fuser and measure the resistance between connectors J204 1 and J204 2 see Figure 6 29 in the Combined Service Manual for location Resistance should read approximately 440 K Ohms at 20 Deg C room temperature If the thermistor wire is open replace the Fusing Assembly 3 Thermal Fuse Measure the continuity between connectors J103 1 and J103 2 on the Fuser see Figure 6 29 the Combined Service Manual for location It should be approximately 30 5 Ohms for 100 120 VAC or 127 5 Ohms for 220 245 VAC If the thermal fuse is open replace the Fusing Assembly 67 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Troubleshooting Table 7 57 58 Main Motor Failure SBSP p ase ip ERROR CODE Description and Recommendation 57 58 Main Motor The DC Controller has reported a genera
60. er Service Supplement Removal and Replacement Note The PS1 Input Sensor Arm may come loose and fall out when you remove the DC Controller Assembly See Figure 6 51 in the Combined Service Manual for re installation 7 Remove the metal backing plate from the DC Controller Assembly See pages 6 43 and 6 44 in the Combined Service Manual for this procedure 8 Disconnect Tray 1 Interconnect PCA callout 2 in Figure 26 and cable 302 callout Lin Figure 26 from the DC Controller PCA Caution Note Remove the Tray 1 Interconnect PCA carefully it can easily be broken when separating it from the black plastic cover The Tray 1 Interconnect PCA and cable must also be retained when replacing the DC Controller Board The part number for the DC Controller Board does not include a replacement PCA and cable This cable can be directly pulled from the connector no releases are necessary 53 HP Laser et 5P Printer Service Supplement Removal and Replacement Figure 26 Tray 1 Interconnect PCA and Cable 302 54 HP Laser et 5P Printer Service Supplement Troubleshooting Troubleshooting The troubleshooting process for the HP Laser et 5P SMP printer has two key differences from the 4L 4M L printer Different error light patterns 5 LEDs instead of 4 e Infrared port troubleshooting This section provides a list and explanation of the error LED patterns and instructions on troubleshooting the in
61. eration to maintain the connection If the connection is interrupted before your print job is complete the IR port status light will turn off You have from 3 to 40 seconds depending on the host implementation to correct the interruption and continue the job In this case the IR port status light turns back on 5 The connection can be permanently broken interrupted for more than 3 to 40 seconds if the sending IR port is moved out of the range of operation or if anything passes between the two ports to block the transmission such as a hand or piece of paper or even direct sunlight In this case the job needs to be reprinted lt 1 Meter S lt 3 feet 7 Figure 10 IRDA Port ranges 5P 5MP shown If you still have problems printing make sure you are using an rDA compliant device and proper software and have selected the proper port for printing See Infrared Port Not Responding on page 71 23 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features Note ThelrDA standard for infrared communications represents an emerging technology Older non I rDA compliant portable devices may not be compatible with your HP Laser et 5P SMP 6P 6MP printer If you continue to have problems printing using the IR port contact the manufacturer or dealer where you purchased your portable device to verify compatibility with the IrDA standard and follow the troubleshooting procedure immediately following Tro
62. ering 86 SIMM removal 39 model number 5 monthly usage 3 network connecting to 26 networks 26 NVRAM 32 o ordering books 8 9 consumables 69 LocalTalk 86 parts 68 Postscript 86 P pages self test 10 33 panel See status panel paper jams 11 movement overview theory 16 path 16 17 size 3 specifications 8 9 trays 3 4 86 paper out flag 43 parallel cable 26 parallel interface 3 parallel ports 25 parts ordering 68 86 Parts Center Europe PCE 68 parts and diagrams 68 85 parts location 4 17 PCE 68 PCL self test page 33 phone numbers DMO 69 ordering consumables 69 PCE 68 SMO 68 PJ L commands 30 35 port infrared 19 ports 25 PostScript SIMM removal 39 power door removal and replacement 39 power switch 4 print speed 3 print spoolers 26 printer diagram 4 lights 11 parts diagram 4 serial number 5 printer configuration 30 printer languages 3 printer settings returning to defaults 11 protocol infrared 18 R ready light 12 reference guides 8 9 regulatory information 5 removal and replacement 37 DC Controller 51 formatter 47 fusing assembly 50 I O cover 39 left side cover 40 power door 39 tools 38 top cover 41 Tray 1 assembly 44 removing fonts macros 11 requiredtools 38 requirements for infrared 19 RESET button 10 32 56 resetting your printer 11 resolution 3 resource Saving 27 modes 27 resuming printing 10 S self test 30 33 self test explained 35 pages 10 33 serial number
63. et 5P Printer Service Supplement New Product Features The printer is in Ready Mode and is ready to print Press the GO button to printa demo page Press the GO and RESET buttons to print a self test page The printer has received data If the Ready light is flashing the printer is processing the data wait for the next page to be printed If the Data light and the Ready light are both on for an extended period of time the Ready light does not begin to flash press the GO button to printthe next page A document or page may take a long time to print if for example the document or page contains complex text or graphics The printer is warming up or resetting after you have pressed the RESET button The lights on the Status Panel cascade each light turns on and off sequentially until the printer is ready to print Tray 1 the MP Tray is empty Add paper to the tray If the Tray 1 lightis flashing the printer is waiting for paper to be manually fed into Tray 1 Once you have inserted the paper you must press the GO button to feed the paper ey BD E Cc 13 HP Laser et 5P Printer Service Supplement New Product Features Tray 2 the Paper Cassette is empty Add paper to the tray A data error has occurred Press the GO button to continue printing some data may be lost For more information see Data Error Light Patte
64. et Paper Cassette Figure 2 Rear View 5P 5MP shown 1 Top Cover Release Button 3 Serial Number Label 2 Rear Output Tray 4 Power Cable Door 5 On Off Button HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Product Information Model and Serial Numbers The model number and serial numbers are listed on identification labels located on the rear of the printer The model numberd are alphanumeric HP Laser et 5P C3150A e HP Laser et 5MP C3155A e HP Laser et 6P C3980A e HP Laser et 6MP C3982A The serial number contains information about the Country of Origin the Revision Level the Production Code and production number of the printer The rear labels also contain power rating and regulatory information as shown in Figure 3 I TE Obes L10433E POWER RATING 220 oy N e C 95 1995 r mt a OEH 33A POWER RATING ii se as 100 120V 50 60Hz 2 5A j127v base MA USA fren 60Hz 2 5A MANUFACTURED DE Ge NOM noes isos mo moner Numer C3150A Made in U S A from foreign and domestic componer Figure 3 Sample Model and Serial Number Labels 5P 5MP shown HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Product Specifications Product Specifications HP Laser et 5P 5MP Physical Dimensions 15 4 lbs 7 kg Electrical Specifications Power Requirements 100 120V 10 50 60Hz 2Hz 220 240V 10 50 Hz 2Hz 127 Volts N
65. fault ON and OFF Auto configuration sets the Resource Saving for PCL and Postscript to a minimum value 400 KBytes for each personality Setting Resource Saving to ON allows the user to determine how much printer memory will be used for Resource Saving for the PCL personality and the Postscript personality The memory can be allocated in 100 KBytes increments For example if the user sets the Resource Saving memory size to 200 K Bytes a total of 400 K Bytes of memory will be assigned to Resource Saving 200 K Bytes of memory will be used for Postscript Resource Saving and 200 KBytes of memory will be used for PCL Resource Saving Turning Resource Saving OFF disables the Resource Saving function and no memory is allocated to Resource Saving 27 HP Laser et 5P Printer Service Supplement New Product Features 1 O Buffering 1 O buffering allows the user to allocate printer memory to hold the job while it prints freeing up the host system sooner like a print spooler The standard printer has approximately 10 K Bytes of memory allocated to I O buffering and an additional 100 K Bytes of memory is assigned to I O buffering for each MBytes of memory added to the printer If the printer has a minimum of 6 MBytes of memory installed the I O buffer size can also be adjusted via software Three settings exist for the I O buffer AUTO default ON and OFF AUTO sets the printer s I O buffer to a minimum value that is determined by the total
66. fer Mount Assy Right 8 RG5 0674 000CN 1 Transfer Mount Assy Left RG5 0694 020CN 1 Switch Plunger Assembl Scanner Connector Ass 4 Lower Delivery Roller 83 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts and Diagrams Figure 35 HP LaserJet 5P 6P Internal Components 3 84 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts and Diagrams Table 16 Internal Components 3 REF PARTNO DESCRIPTION RG5 1780 000CN Laser Scanner Assembly new 5P 5MP RG5 2848 000CN Laser Scanner Assembly new 6P 6MP C3150 69005 Laser Scanner Assembly exch 5P 5MP C3980 69005 Laser Scanner Assembly exch 6P 6MP 1 Top Oblique Roller Ass Plunger Lock Door 4 RS52232 000cN 1 Spring Compression Plate Cartridge 6 RB1 6002 000CN Plate Cartridge Grounding Plate MP Grounding Right 8 RB1 6001 0000N 1 Arm Input Paper Sensor Shield HVT 1 Feeder Guide Assembl 1 Eliminator Static Charge 1 Roller Assembly Small Media Foot Chassis 14 RB1 6008 000cN_ 6 _ Damper Rubber RB1 3681 000CN 1 Cap Laser Shutter 1 1 1 1 85 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts and Diagrams Figure 36 DC Controller Assembly 86 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts and Diagrams Table 17 DC Controller Assembly REF PARTNO DESCRIPTION RG5 1719 000CN HVT Controller Assembl 2 RH2 5259 000CN 1 3 RG5 1712 000CN 1
67. formation about your printer s current settings options and print quality You can use this page to troubleshoot print quality problems and to view current print density and Resolution Enhancement settings so you can adjust them You can also print the demo or demonstration page to quickly check that the printer is operational To print a self test page Simultaneously press the GO and RESET buttons on the printer s Status Panel while the printer is in Ready Mode Or using the HP Laser et PCL Windows Printer Driver under Device Option select the Configure Printer button and choose PCL Self Test Page Or using the Remote Control Panel in DOS under Options select Print Test Page and choose PCL Self Test Page Figure 12 shows a sample self test page Numbers in the sample self test page match numbers in the Key to Figure 12 which follows the illustration The appearance of the self test page varies depending on the options currently installed in your printer Note The factory default for the self test page is English A PJ L command is required to change the self test language to appear in a language other than English Refer to the discussion of PJ L commands on page 31 33 HP Laser et 5P Printer Service Supplement Service Mode PJ L Defaults 1 i I Internal PAPER LETTER PONT NUMBER 0 JAM RECOVER OFF ORIENTATION P Portrait prre 10 00 AD
68. frared port 55 HP Laser et 5P Printer Service Supplement Troubleshooting Continuable Data Error Light Patterns Possible data error light patterns are listed in the first column of the following table If the Error and Data lights on the Status Pane are lit simultaneously press the GO and RESET buttons on the printer to display a secondary light pattern This secondary light pattern or data error light pattern will more predsely describe the problem Where more than one data error light pattern is possible corresponding computer messages are listed in the second column Data Error Light Pattern 20 MEM OVERFLOW 22 10 ERROR 56 Description Too much data or data too complex The computer and printer are not communicating because of improper signal protocols Indicates a loose cable connection ora bad or poor quality cable Recommended Action Turn Page Protection ON or to AUTO can be set within the Remote Control Panel 2 Add optional memory 3 Reduce the complexity of the print job Press GO to resume printing Reseat the cable and make sure you are using a high quality cable HP Laser et 5P Printer Service Supplement Troubleshooting Recommended Action Data Error Computer Description Light Pattern Message 40 ERROR 41 ERROR 51 52 ERROR Indicates an abnormal connection break occurred while transferring data from the comp
69. ft Side Cover Top Cover Tray 1 Pickup Assembly Formatter Board Assembly Fuser Assembly DC Controller Assembly WARNING CAUTION Unplug the power cord from the power outlet before attempting to service the printer If this warning is not followed severe injury may result Never operate or service the printer with the protective cover removed from the Laser Scanner Assembly The reflected beam although invisible can damage your eyes The printer contains parts that are electrostatic discharge ESD sensitive Always service printers at an ESD protected workstation Toinstall a self tapping screw first turn it counter clockwise to align it with the existing thread pattern then carefully turn clockwise to tighten Do not over tighten If a self tapping screw hole becomes stripped repair of the screw hole or replacement of the affected assembly is required 37 HP Laser et 5P Printer Service Supplement Removal and Replacement Note Always remove the toner cartridge and the paper cassette from the printer before removing or replacing printer parts Required Tools Refer to page 6 3 of the Combined Service Manual A TORX T 10 head screwdriver is needed to remove the formatter shield 38 HP Laser et 5P Printer Service Supplement Removal and Replacement Removing the Power Door The Power Door is located on the right rear of the printer 1 Ensure the power to the printer is turned OFF 2 G
70. grams Parts and Diagrams The figures in this section illustrate the major subassemblies in the printer and their component parts A table material list follows each exploded assembly diagram Each table lists the reference designator item number for each part the associated part number for the item the quantity and a description of the part While looking for a part number pay careful attention to the voltage listed in the description column to ensure that the part number selected is for the correct model of printer Ordering Parts All standard part numbers listed are stocked and may be ordered from HP s Parts Direct Ordering or Parts Center Europe PCE Hewlett Packard Co Support Materials Organization 8050 Foothills Blvd Roseville CA 95678 Parts Direct Ordering 1 800 227 8164 U S Only Hewlett Packard Co Parts Center Europe Wolf Hirth Strasse 33 D 7030 Boeblingen Germany 49 7031 14 2253 Contact your local HP Parts Coordinator for other local phone numbers 68 HP Laser et 5P Printer Service Supplement Parts and Diagrams Ordering Consumables Consumables and accessories such as those listed on page 8 5 and in Table 4 1 Chapter 4 may be ordered direct from Hewlett Packard The phone numbers are U S 1 800 538 8787 Canada 1 800 387 3154 Toronto 416 671 8383 United Kingdom 0734 441212 Germany 0130 3322 Contact your local HP Parts Coordina
71. gure 19 from the front of the pickup assembly Two screws are adjacent in the lower left corner 44 HP Laser et 5P Printer Service Supplement Removal and Replacement Figure 19 Tray 1 Pickup Assembly Locations 5 Press the two release tabs on either side of the pickup assembly callout 3 in Figure 19 and pull the assembly away from the printer The left side release tab is partially hidden from view Pressing in on both sides will release the tabs 6 Pull the pickup assembly straight out from the back of the printer 7 Toremove the roller from the pickup assembly grasp the tabs on the right end of the roller and slide it to the right shown in Figure 20 45 HP Laser et 5P Printer Service Supplement Removal and Replacement S_ Figure 20 Replacing the Pickup Roller When replacing the pickup assembly roller hold pepeennnt the shaft from the left side so that the pickup Note roller shaft and gears will remain in place 46 HP Laser et 5P Printer Service Supplement Removal and Replacement Removing the Formatter Board and Shield 1 Removeany installed SIMMs Note There are two TORX screws holding the I O connector in position Callout Lin Figure 21 These are the only two TORX screws in the HP Laser et 5P printer Note also the location of the test print button hole Callout 2 on the side of the formatter board cover aaa aN Kira d Figure 21 TORX Screw Locations 47 HP
72. heck the operator s instructions included with the IR test tool To test the host computer 1 Place the test tool on a table in front of the PC s IR port 2 Press the Computer Test button The test tool will sequence the LEDs If the PASS LED light the test was successful indicating that communication with the printer s IR port is functioning normally If the TEST LED goes out and the PASS LED fails to light the host s IR port is not functioning correctly 24 HP Laser et 5P Printer Service Supplement New Product Features Interface Connections Your HP Laser et 5P or 5MP printer supports the following interfaces see Figure 11 TwolEEE 1284 compliant parallel ports at the back of the printer one large B type and one small C type e One LocalTalk port at the back of the printer OnelrDA compliant infrared port at the front of the printer A D 1284 gi V i Ly Figure 11 HP LaserJet 5P 5MP Printer Interface Connections 1 LocalTalk cable and connectors 2 IEEE 1284 parallel cable and large B type printer connector 3 IEEE 1284 parallel cable and small C type printer connector The cable will be stamped as IEEE 1284 compatible 4 HostPC connector A type in the future C type connectors may also be available on host PCs Caution Make sure that all power and interface cables on your printer and host computer are pr
73. ice Supplement New Product Features If you still have problems printing make sure you are using an IrDA compliant device and proper software and have selected the proper port for printing See Infrared Port Not Responding on page 65 Note The IrDA standard for infrared communications represents an emerging technology Older non I rDA compliant portable devices may not be compatible with your HP Laser et 5P 5MP printer If you continue to have problems printing using the IR port contact the manufacturer or dealer where you purchased your portable device to verify compatibility with the IrDA standard and follow the troubleshooting procedure immediately following Troubleshooting IR Printing Problems IR printing problems may be caused by any of the several system components or by lack of proper configuration The following checklist will help determine the source of the problem 6 Verify the user is operating the printer and PC as described in the User s Manual less than one meter between devices and not more than 15 degrees from direct center 7 Verify the host PC or laptop and the printer are rDA compliant and have the necessary hardware components for IR communication 8 Verify the IR software has been loaded on the primary device This is system software and should be available from the PC manufacturer 9 Verify the host PC or laptop is properly configured Check the port assignment the IRQ level and th
74. ift the rear of the printer slightly Grasp the lower right back corner With your thumbs flex the plastic toward you up and out Figure 19 shows this process for the rear right corner Repeat the process for the left rear corner Note Note the position of the tabs and the catches carefully This step may require considerable twisting and flexing of the plastic in order to free the release tabs Figure19 Releasing the Back Corner of the Top Cover 7 Lift the printer cover straight up 47 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Removal and Replacement When reseating the top cover onto the printer si diab frame ensure the black paper out flag in front of Note Tray 1 is seated in the groove of the Tray 1 lift plate If not in the groove it can easily break when the cover is forced into place Refer to Figure 20 Figure 20 Paper Out Flag 48 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Removal and Replacement Removing the Tray 1 Pickup Assembly 1 Remove Tray 1 by opening the tray at a 45 angle and pulling up on the tray Figure 21 Figure 21 Removing Tray 1 2 Unplug the two cables Callout 2 in Figure 22 by grasping the cables where they attach to the plug and pulling straight back 3 Route the cables through the right side of the printer chassis and bring them to the front 4 Removethe 5 screws callout Lin Figure 22 from the front of the pickup assembly Two sc
75. ing the Top Cover Removing the Tray 1PickupAssembly Removing the F ormatter Board and Shield RemovingtheFusingAssembly Removing the DC Controller Assemblies Troubleshooting Continuable Data Error Light Patterns Error 53 Memory SIMM Errors 4 Fatal Service Errors Infrared Port Not Respon GING Mare er ner te oe Petey ete UsingtheInfrared Test Tool 00 Parts and Diagrams Ordering Parts Ordering Consumables HP Laser et 5P Printer Service Supplenent HP Laser et 5P Printer Service Supplement Overview Overview The HP Laser et 5P and 5MP printers HP Product Numbers C3150A and C3155A have many service and repair processes in common with their predecessors the HP Laser et 4L 4ML and 4P 4MP printers These processes are documented in the Combined Service Manual for the HP Laser amp 4L 4ML C2003A C2015A HP Laser amp 4P 4MP C2005A C2040A The purpose of this appendix is to provide supplemental service information that is unique to the HP Laser et 5P and 5MP printers HP Laser et 5P Printer Service Supplement Product Information Product Information Printer Features Print Speed 6 PPM Text amp Graphics Resolution 600 dpi plus Resolution Enhancement Technology REt Printer Languages HP LaserJet 5P Enhanced PCL 5 HP LaserJet 5MP PostScript Level 2 Enhanced PCL 5 Month
76. l Failure motor failure The Main Motor is controlled by the DC Controller PCA and seated into connector J601 Power cycle the printer If this doesn t clear the message 1 Does the main motor rotate on power up If no a Reseat the Main Motor into the DC Controller connector b Inspect the Gear Train for debris that would block the free operation of the gears c The toner cartridge may not be rotating Refer to Drum Rotation Functional Check in the Combined Service Manual d Main Motor faulty Power up the printer and observe if stacker rollers rotate If not replace the Main Motor e Replace the DC Controller PCA If the main motor does rotate 2 Does the fan turn during printing If no a Power cycle the printer b Check the fan to determine if it is blocked from operation c Reseat the fan connector on the Laser Scanner Assembly d Replace the Fan e Replace the Laser Scanner Assembly f Replace the DC Controller g Replace the connector between the scanner and DC Controller 68 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Troubleshooting Table 8 61 x SIMM Parity and Memory Errors LED Display is i 5P 5MP 6P 6MP ERROR CODE Description and Recommendation 61 1 SIMM Slot One 1 Power cycle the printer Parity Error 2 Reseat the SIMM 3 Replace the SIMM 61 2 SIMM Slot Two Parity Error 61 3 SIMM Slot Three Parity Error 69 H
77. l external C2971A Printer fax accessory Allows faxes to be printed by the printer faxes can also be sent electronically from the PC Availability outside the US may vary Extra Paper Cassette Tray R75 4000 000CN Universal tray 2 IrDA Test Tool 5062 4661 Infrared communications test tool manufactured by Genoa Technologies Inc This item must be ordered through HP Parts Direct Ordering 800 227 8164 Outside the U S see Parts and Diagrams earlier in this appendix 86 Index 20 MEM OVERFLOW 56 21 PRINT OVERRUN 56 22IOERROR 56 40ERROR 57 41 ERROR 57 50 FUSER ERROR 60 51 ERROR 57 52ERROR 57 55ERROR 57 57 58 MOTOR ERROR 61 61 xSIMM ERROR 62 62 MEMORY ERROR 63 62 x SIMM ERROR 62 63 MEMORY ERROR 63 64ERROR 64 64SCANNER ERROR 63 65ERROR 64 68SERVICE ERROR 57 A accessories 86 automatic I O switching 26 bi directional communication 26 books available 8 9 buttons GO 10 power 4 RESET 10 status panel 10 C cables IEEE 1284 compliant 26 clearing memory with RESET 10 cold reset 30 connections network 26 consumables life 36 ordering 69 D data light 12 DC controller 78 interconnect 49 removal and replacement 51 default settings returningto 11 demo page 10 30 33 diagnostic 30 diagrams covers and doors 70 DC controller 78 fusing assembly 84 internal components 72 74 76 printer parts 4 tray 1 assembly 82 tray 2assembly 80 wiring 67 DMO 69 documentation 8 9 dri
78. lTalk Name HP LaserJet SP LocalTalk Node ID 254 Installed Personalities PCL 94101117 Hoh may be reglatansd im sastain Suetedistiene i resse 0123456789 lt m gt 7 ABCDEFGHIJELMNOPORSTUVWIYZ _ abcdefghijklmnopgratuvwyz 1 E e 0123456789 j lt e gt 7 ABCDE USEE 0123456789 c gt ABCDEFGHIJELMNOPORSTUVWXYZ _ abcdafghijklamopqraturuxye 21 sas 0 psta 0 4 0123456789 lt e gt ABCDEFGHTIRLMNOPORSTUVWXYZ _ abcdefghi jklamopqratuvwxyz 21 9b6 0123456789 lt gt 7 ABCDEFGH RE 4 0123456789 lt lt gt ABCDEFGHIIRLMNOPQRSTUVUKYE _ abcdefghijxLanopqrstuvenyz 1 546 4 0123456789 lt gt 7 ABCDEFGKI E O tr 0123456789 lt m gt 7 ABCDEFGMIIRLMNOPQRSTUVWAYZ _ abedefghi jkLmnopqretuvwxys I s e O 0123456789 f Otte 0123456789 lt u gt 7 ABCDEPGHI JELMNOPORSTUVWIYZ _ abcdefghijklanopqrstuvwxyr 1 6 4 012345678 ore lt gt 7 ARCDEPGHI JKLMNOPORSTOVWXYZi _ abcdefghijkImnopgrstuvwnyz t ste 0123456789 4 01234567 69 lt a gt ABCDEPGHIJKLMNOPQRSTUWHYS _ abedefghi jklmoparstuvwxy2 Rt ea 0123486789 ca gt 7 ABCDEPGHIIELM ites 70123456789 lt x gt 7 ABCDEPGHITELMMOPORSTOVINY _ abode fghij klmnopgreturwnys HtMEERG 0123456789 lt gt ABCBFGHTTELIM 0123456789 012
79. light pattern This secondary light pattern or data error light pattern will more precisely describe the problem Where more than one data error light pattern is possible corresponding computer messages are listed in the second column Data Error Light Pattern Computer Description amp 5P 5M P 6P 6M P Recommended Action 20 MEM Too much data or data too complex OVERFLOW Turn Page Protection ON or to AUTO can be set within the Remote Control Panel 2 Add optional memory 3 Reduce the complexity of the print job Press GO to resume printing 22 1O ERROR The computer and printer are not communicating because of improper signal protocols Indicates a loose cable connection or a bad or poor quality cable Reseat the cable and make sure you are using a high quality cable 62 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Troubleshooting Data Error Light Pattern Computer 5P SMP 6P 6MP 40 ERROR 41 ERROR 51 52 ERROR 55 ERROR Description amp Recommended Action Indicates an abnormal connection break occurred while transferring data from the computer Press GO on the printer to clear the error message A temporary error occurred while printing This error most commonly occurs when the printer picks two sheets of paper at once The page containing the error is reprinted automatically first two light sequences Remo
80. ly Usage pages Up to 12 000 Memory 2MByte on board standard memory Tray 1 Capacity Tray 2 Capacity Internal Typefaces 45 PCL HP LaserJet 5P LaserJet 5MP 45 PCL 35 PS Standard Interfaces 2 Parallel B connector C connector 1 LocalTalk 1SIR Power Control Power switch NVRAM Ye Status Panel 2 Buttons 5 LEDs Min Paper Size 3x5 inch using flat paper path 76 x 127mm 1SIMM includes 1 MByte additional memory HP Laser et 5P Printer Service Supplement Product Information Key Printer Locations and Parts Figure 1 Front View 1 Status Panel 5 Infrared Portand Status Light 2 Top Output Tray 6 Removable Side Panel 3 Tray 1 MultiPurpose Tray 7 Interface Cable Door 4 Tray 2 250 sheet Paper Cassette Figure 2 Rear View 1 Top Cover Release Button 3 Serial Number Label 2 Rear Output Tray 4 Power Cable Door 5 On Off Button HP Laser et 5P Printer Service Supplement Product Information Model and Serial Numbers The model number and serial numbers are listed on identification labels located on the rear of the printer The model number is alphanumeric such as C3150A for the HP Laser et 5P printer and C3155A for the HP Laser et 5MP printer The serial number contains information about the Country of Origin the Revision Level the Production Code and production number of the printer The rear labels also contain power rating and regulatory information as shown in Figure 3 IAM OEE
81. mbly 220 240V 6P 6MP Roller Fuser Delivery 5P 5MP Roller Fuser Delivery 6P 6MP Tab Fuser Release 93 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts Index Parts Index Alphabetical Parts Index Pa DESCRPTON Pa een RG Complete Fuser Assy 100 120V exchange 6P 6MP Complete Fuser Assy 220 240 new 6P 6MP 94 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts Index Cover Interface Connector 5P SMP 32 Cover Interface Connector 6P 6MP 32 Cover Main HP LaserJet 5P SMP 32 Cover Main HP LaserJet 6P 6MP 32 35 DC Controller Case Assy 5P 5MP 36 DC Controller Case Assy 6P 6MP 36 DC Controller PCA 100 120V exchange SP SMP 36 DC Controller PCA 100 120V exchange 6P 6MP 36 DC Controller PCA 100 120V new 5P 5MP 36 DC Controller PCA 100 120V new 6P 6MP 36 DC Controller PCA 220 240V exchange 5P 5MP 36 DC Controller PCA 220 240V exchange 6P 6MP 36 DC Controller PCA 220 240V new SP SMP 36 DC Controller PCA 220 240V new 6P 6MP 36 35 Formatter PCA exch 5P 5MP pwa O o 95 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts Index 33 39 39 Fuser Film Assembly 100 120v 6P 6MP 39 39 Fuser Film Assembly 220 240V 6P 6MP 39 Gear train Assembly 5P 5MP 33 Gear train Assembly 6P 6MP 33 34 39 Guide Fuser Entrance 5P 5MP 39 Guide Fuser Entrance 6P 6MP 39 Guide Lock Button HP LaserJet 5P 5MP 32 Guide Lock Button
82. n en M arch 1995 C HEWLETT M PACKARD 5010 6305 Copyright Hewlett Packard Company 1996 All Rights Reserved Repro duction adaptation or translation without prior written permission is pro hibited except as allowed under the copyright laws Publication number C3980 99001 First edition August 1996 Printedin USA Warranty Theinformation contained in this document is subject to change without notice Hewlett Packard makes no warranty of any kind with regard to this mate rial including but not limited to the implied warranties or merchant ability and fitness for a particular purpose Hewlett Packard shall not be liable for errors con tained herein or for inciden tal or consequential damaged in connection with the furnishing per formance or use of this ma terial WARNING Electrical Shock Hazard To avoid electrical shock use only supplied power cords and connect only to properly grounded 3 hole wall outlets Hewlett Packard Company 11311 Chinden Boulevard Boise Idaho 83714 Conventions This manual uses the following conventions Color is used to emphasize items which are important to the material under discussion The names of major printer parts and assemblies are Capitalized Bold is used for emphasis particularly in situations where italic type would be confusing Italic type is used to indicate related documents or emphasis COMPUTER type indicates text as
83. n pri Cold Reset Hold RESET JOB CANCEL button less ears all data from memory including than 20 seconds after turning power on unprinted data downloaded fonts and macros Resets printer to factory default settings NVRAM Hold RESET JOB CANCEL button more Clears all I O and print configuration Initialization than 20 seconds after turning power on information from NVRAM Service Error Press GO and RESET JOB CANCEL See Troubleshooting to determine the Codes buttons to display additional code problem and solution Continue Waiting for paper or continuable error lows the printer to recover and Press the GO button printing the job 34 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Service Mode PJL Defaults Printing a Self Test Page You can print a self test page to get information about your printer s current settings options and print quality You can use this page to troubleshoot print quality problems and to view current print density and Resolution Enhancement settings so you can adjust them You can also print the demo or demonstration page to quickly check that the printer is operational To print a self test page Simultaneously press the GO and RESET J OB CANCEL buttons on the printer s Status Panel while the printer is in Ready Mode Or using the HP Laser et PCL Windows Printer Driver under Device Option select the Configure Printer button and choose PCL Self Test Page
84. nary representation of the exact hardware type device and error number in the form 53 XY ZZ as shown in Table 4 Table 4 Memory Error Codes g ri Y Hardware Device ZZ Error Number LRM f SIMM slot 1 1 Unrecognized memo 3 Unsupported memory size 4 Invalid SIMM speed 05 SIMM reporting information incorrect 06 SIMM address conflict 7 SIMM address conflict Figure 27 explains how to read the light sequences The initial sequence Part 1 shows that ERROR 53 can be indicated by two different light sequences depending on the X value ROM x 0 or in RAM x 1 Pressing GO and RESET together produces a secondary light pattern which reveals the Y and ZZ values which complete the error code Part II The binary Y value is read from the top two LEDS the binary Z value is read from the lower three LEDS Part III of Figure 27 shows the binary values of the different light combinations 58 HP Laser et 5P Printer Service Supplement Troubleshooting g mm Q m Bim fd On Error 53 0 Error 53 1 ROM Error RAM Error oO Y a Position Bo 0 SIMM oO Error ZZ Number Qo Ono 0 Figure 27 Secondary Light Patterns 59 HP Laser et 5P Printer Service Supplement Troubleshooting Fatal Service Errors The following tables show fatal service errors which are not continuable no further operation of the printer will occur until corrective action is taken Table
85. ndby Temperature 59 to 89 F 15 to 32 5 C 4 to 104 F 20 to 40 C printer and toner cartridge Relative humidity 10 to 80 10 to 90 Acoustic Emissions Per ISO 9296 A biali iss iia j i Loam 52dB A Loam 46dB A Lwad 6 0 bels A Power savet Loan lt 22dB A Loam lt 22dB A Lwad lt 3 6 bel A n this mode the printer is essentially quiet HP Laser et 5P Printer Service Supplement Documentation and Software Documentation and Software Documentation You can order the documents listed below There is a charge for some documents Table 1 Related Documentation The PCL PJL Technical Reference Package contains the following 5961 0601 documents PCL5 Printer Language Technical Reference Manual Explains the PCL 5 printer language for experienced users and programmers Printer ob Language Technical Reference Manual Explains HP s Printer J ob Language PJ L for experienced users and programmers PCL P L Technical Quick Reference Guide PCL Comparison Guide Describes the different implementation of commands and extensions across the printer family supporting PJ L and PCL 5 HP Laser et 5P 5MP Printer User s Manual C3150 90901 HP Laser et SMP Macintosh Notes included with HP Laser et C3155 90901 5MP Printer and optional Adobe PostScript Level 2 SIMM HP Laser et Printer Family Paper Specification Guide 5002 1801 This item must be ordered through HP Parts Direct O
86. ner Assembly The reflected beam although invisible can damage your eyes CAUTION The printer contains parts that are electrostatic discharge ESD sensitive Always service printers at an ESD protected workstation 41 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Removal and Replacement CAUTION Toinstall a self tapping screw first turn it counter clockwise to align it with the existing thread pattern then carefully turn clockwise to tighten Do not over tighten f a sdf tapping screw hole becomes stripped repair of the screw hdle or replacement of the affected assembly is required Note Always remove the toner cartridge and the paper cassette from the printer before removing or replacing printer parts Required Tools Refer to page 6 3 of the Combined Service Manual A TORX T 10 head screwdriver is needed to remove the formatter shield 42 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Removal and Replacement Removing the Power Door The Power Door is located on the right rear of the printer 1 Ensure the power to the printer is turned OFF 2 Grasp the power door by the finger slot directly above the power cord and swing the rear of the door out and forward The door easily tilts and lifts out 3 Unplug the power cord from the printer power socket Removing the I O Cover The I O Cover is located to the left rear of the printer 5P 5MP I O Cover 1 Locate the two release tabs
87. neral motor failure The Main Motor is controlled by the DC Controller PCA and seated into connector J 601 Power cycle the printer If this doesn t clear the message 1 Does the main motor rotate on power up If no a Reseatthe Main Motor into the DC Controller connector b Inspect the Gear Train for debris that would block the free operation of the gears c The toner cartridge may not be rotating Refer to Drum Rotation Functional Check in the Combined Service Manual d Main Motor faulty Power up the printer and observe if stacker rollers rotate If not replace the Main Motor e Replace the DC Controller PCA f the main motor does rotate 2 Does the fan turn during printing f no a Power cycle the printer b Check the fan to determine if it is blocked from operation c Reseat the fan connector on the Laser S canner Assembly d Replace the Fan e Replace the Laser Scanner Assembly Replace the DC Controller g Replace the connector between the scanner and DC Controller 61 HP Laser et 5P Printer Service Supplement Troubleshooting Table 8 61 x 62 x SIMM Parity and Memory Errors A Description and 61 1 SIMM Slot One 1 Power cycle the printer Parity Error 2 Reseatthe SIMM 3 Replace the SIMM 62 1 SIMM Slot One Memory Problem 61 2 SIMM Slot Two Parity Error 62 2 SIMM Slot Two Memory Problem 61 3 SIMM Slo
88. nfrared Data Association IrDA J ust above the port is a status light that indicates when the port is activated Touse the IR port you need to use a portable device that also includes an rDA compliant IR port and be within the range of operation see Figure 10 Figure 9 IrDA Port Location 5P 5MP shown The IR port is compatible with a wide variety of rDA compliant portable devices however the method for printing will vary depending on the type of device and the operating system in use Refer to the instruction manual for your portable equipment for specific instructions on printing from that device 1 Make sure the printer is in Ready Mode the Ready light is on 2 Align your laptop computer or other portable equipment that is equipped with an rDA compliant IR port within 3 feet 1 m of the IR port on the printer and at an angle of 15 degrees to ensure printing Figure 10 3 Send the print job The status light above the IR port turns on printing a complex document or using a software print spooler on your PC may delay the time it takes for the IR status light to turn 22 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features on If the status light does not turn on realign the port on your portable equipment with the port on the printer resend the print job and stay within the range of operation during printing 4 If you have to move the device make sure you stay within the range of op
89. nitialization can all be performed by using the GO and RESET buttons on the HP Laser et 5P 5M P printer status panel Table 2 shows how to perform these tests and diagnostic functions Table 2 Button Functions FUNCTION ACTION RESULT Self Test Press GO and RESET buttons Prints a Self Test page simultaneously Continuous Hold GO button more than 20 __ Prints continuous self test seconds after powering on pages Press the button to stop printer printing Reset all O Press RESET button Clears all data from memory including unprinted data downloaded fonts and macros i Waiting for paper or Allows the printer to recover and continuable error Press the GO continue printing the job button Form Feed Press the GO button Print remaining data in printer memory Hold RESET button ess than 20 Clears all data from memory seconds after turning power on Jincluding unprinted data downloaded fonts and macros Resets printer to factory default settings Hold RESET button more than Clears all I O and print Initialization 20 seconds after turning power configuration information from on NVRAM Service Error Press GO and RESET buttons See Troubleshooting to to display additional code determine the problem and solution Self Test mal o NVRAM Q fo Q D o 32 HP Laser et 5P Printer Service Supplement Service Mode PJ L Defaults Printing a Self Test Page You can print a self test page to get in
90. nt Removal and Replacement Removing the DC Controller Assemblies The DC Controller Assembly is located on the bottom of the printer The PCA is protected by a metal shield assembly and is mounted toa plastic base The Formatter PCA and Fusing Assemblies are connected directly into the DC Controller and must be removed prior to removal of the DC Controller Assembly Caution Failure to remove these components before removing the DC Controller will result in printer damage 1 Remove the printer covers page 39 Formatter PCA and Shield page 48 and Fusing Assemblies page 50 2 On the right side remove the machine screw and washer Figure 25 holding the grounding spring in place Callout Lin Figure 25 3 Disconnect the two cables to the tray 1 assembly callout 2in Figure 25 51 HP Laser et 5P Printer Service Supplement Removal and Replacement Figure 25 Grounding Spring screw location 4 On the left side remove the 2 screws that attach the grounding strap to the Gear Train Assembly see callout Lin Figure 6 36 of the Combined Service Manual Turn the assembly upside down before proceeding with further steps Remove the 5 self tapping screws and the 1 machine screw with star washer from the bottom of the DC Controller Assembly See callouts 2 and 3 in Figure 6 36 in the Combined Service M anual 6 Lift the DC Controller Assembly away from the printer frame 52 HP Laser et 5P Print
91. o 10 meter length The large B connector supports standard cable lengths up to 3 meters The parallel interfaces can operate at speeds of up to 2 MBytes per second Use a high quality shielded I E E E 1284 compliant parallel interface cable to insure best performance and support of advanced interface functions such as bi directional communication Compliant cables are marked with IE E E 1284 on the cable Applications such as the Remote Control Panel Status Monitor or the Status Window use the printer s parallel interface to send status information back to the computer bi directional communication This requires a direct connection from the computer to the printer via a local parallel port for example LPT1 LPT2 These applications may not work through a network or a switching device Connecting to Networks and Switchboxes Most devices connected between the printer and the host computer prevent the printer from sending data back to the computer Therefore the Remote Control Panel Status Monitor and Status Window may not work with networks most hardware print spoolers some software print spoolers and some switchboxes Newer sharing devices are available that fully support status feedback Check with your supplier on support for bi directional communication Automatic I O Switching The printer automatically switches between all interfaces parallel infrared and LocalTalk when multiple users share the printer 28
92. oller tray 2 4 RG5 1692 000CN Pick Up Assy tray 2 5P SMP RG5 2796 000CN Pick Up Assy tray 2 6P 6MP RG5 1799 000CN a Assembly 5P 5MP RG5 2786 000CN Motor Assembly 6P 6MP C3150 00005 1 Fomate Shield 5P 5MP C3980 00007 Formatter Shield 6P 6MP C3152 69001 Ez PostScript SIMM exch 5P 5MP C3987 69001 PostScript SIMM exch 6P 6MP C3151 67901 Formatter PCA new C3151 69001 Formatter PCA exch SP SMP PCA exch 6P 6MP 9515 2701 O 5 2701 2 TORX screws RB1 5971 000CN EES RG5 1713 000CN 1 Gear train Assembly 5P 5MP RG5 2778 000CN Gear train Assembly 6P 6MP RB1 5999 000CN 1 Plate Grounding Left 5P 5MP RB1 9195 000CN Plate Grounding Left 6P 6MP 13 RB1 5998 000CN 1 Plate Grounding Right 5P 5MP RB1 9194 000CN Plate Grounding Right 6P 6MP 81 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts and Diagrams Figure 34 HP LaserJet 5P 6P Internal Components 2 82 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts and Diagrams Table 15 Internal Components 2 REF PARTNO DESCRIPTION RG5 0683 020CN 14 Roller Upper Output Assembi XA9 0666 000CN 2 Screw TP RG5 1786 000CN 4 Mirror Asgembl RB1 5873 000CN 1 Roller Transfer 5P onl RS5 0313 000CN 1 Gear 17T 5a RF5 1287 000CN 1 Transfer Roller Assembly 5P 5MP RF5 0596 000CN Transfer Roller Assembly 6P 6MP 6 RG5 1706 000CN 4 Transfer Guide Assembl 1 Trans
93. on to your printer diagram 3 IrDA print using 22 J J amp Direct 106 L LED patterns 65 LED patterns 62 LED patterns 14 LEDs status 13 left side cover removal and replacement 45 light patterns 62 65 Light Patterns 14 lights on status panel described 13 lights status 13 LocalTalk interface 2 LocalTalk port 27 M Macintosh reference manual available 8 9 macros temporary 12 Main wiring diagram 74 media path 17 18 Memory 2 and I O buffering 30 and resource saving 29 clearing with RESET 12 error 65 70 Index 2 ordering 106 ordering 106 memory SIMM removal 43 model number 4 Monthly Usage 2 Network connecting to 28 networks 28 NVRAM 34 o ordering books 8 9 consumables 77 LocalTalk 106 parts 76 Postscript 106 ordering consumables 77 ordering parts 76 P pages self test 35 panel See status panel Paper path 17 18 size 2 paper jams 13 paper movement overview theory 17 paper specifications 8 9 paper trays 2 3 106 paper out flag 48 parallel cable 28 parallel interface 2 parallel ports 27 parts ordering 76 106 Parts Center Europe PCE 76 parts and diagrams 75 93 parts location 3 18 parts ordering 76 PCE 76 PCL self test page 35 phone numbers ordering consumables 77 phone numbers DMO 77 PCE 76 SMO 76 PJ L commands 32 39 port infrared 21 ports 27 PostScript SIMM rem
94. operly grounded and in compliance with local electrical codes 25 HP Laser et 5P Printer Service Supplement New Product Features The Parallel Printer Interfaces These interfaces are compliant with EEE 1284 specifications for Compatibility Mode and Nibble M ode or HP Bi tronics To use advanced interface functions such as bi directional communication the parallel port on your host PC must also be IEEE 1284 Nibble Mode compatible The small C connector offers EEE 1284 I level 2 electrical interfacing i e support for cables up to 10 meter length The large B connector supports standard cable lengths up to 3 meters The parallel interfaces can operate at speeds of up to 2 MBytes per second Use a high quality shielded EEE 1284 compliant parallel interface cable to insure best performance and support of advanced interface functions such as bi directional communication Compliant cables are marked with IEEE 1284 on the cable Applications such as the Remote Control Panel Status Monitor or the Status Window use the printer s parallel interface to send status information back to the computer bi directional communication This requires a direct connection from the computer to the printer via a local parallel port for example LPT1 LPT2 These applications may not work through a network or a switching device Connecting to Networks and Switchboxes Most devices connected between the prin
95. oval 43 power button 3 power door removal and replacement 43 power switch 3 Print Speed 2 print spoolers 28 printer diagram 3 dimensions 6 lights 13 parts diagram 3 serial number 4 printer configuration 32 Printer Languages 2 printer settings returning to defaults 12 protocol infrared 19 R ready light 13 reference guides 8 9 regulatory information 4 removal and replacement 41 DC Controller 56 formatter 52 fusing assembly 55 1 0 cover 43 left side cover 45 power door 43 tools 42 top cover 46 Tray 1 assembly 49 removing fonts macros 12 required tools 42 requirements for infrared 21 RESET button 12 62 RESET buttons 34 resetting your printer 12 Resolution 2 Resource Saving 29 modes 29 S self test 32 self test 35 self test explained 37 39 self test pages 35 serial number 4 Serial Number 3 Service mode 32 39 settings returning to defaults 12 SIMM error 60 65 69 SIMMs removal 43 SMO 76 Software 21 shipped with printer 9 20 space requirements 7 Specifications acoustic 5 dimensions 5 7 electrical 5 6 enviormental 5 IrDA 19 spoolers 28 Status Panel 2 10 5P 5MP 10 6P 6MP 11 GO button 12 lights 13 Status Panel 3 supplementary documents 8 9 Support Materials Organization SMO 76 switchbox connecting to 28 switchboxes 28 switching I O 28 T temporary fonts macros 12 test pages 34
96. plement Removal and Replacement Figure 25 Removing the formatter screws 2 Remove the 7 screws shown in Figure 25 3 Pull the formatter board straight from the side of the chassis There will bea slight resistance from the DC Controller interconnect 4 Pull the DC controller interconnect out Figure 26 5 Toseparate the formatter PCA from its shield remove the two screws refer to callout Lin Figure 21 53 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Removal and Replacement Figure 26 Removing the DC Controller Interconnect Note RETAIN THE DC CONTROLLER INTERCONNECT when replacing the DC Controller Board The replacement board part number does not include this interconnect 54 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Removal and Replacement Removing the Fusing Assembly 1 2 Remove the top cover assemblies Locate the black plastic fuser cover at the back of the printer Press the release tab callout Lin Figure 27 Slide the cover all the way to the right Pull the left end of the strip toward you at a 45 angle Slide the cover to the left and out of the printer Remove the four screws 2 self tapping screws two machine screws with washers directly below the fuser assembly Grasp the fuser by the green plastic handle and pull out from the printer Figure 27 Removing the fuser cover 55 HP LaserJet 5P 5MP 6P 6MP Printer Service Suppl
97. print the data file or use the DOS copy command to copy it to the printer Detailed explanations of PJ L commands and their functions can be found in the Printer J ob Language Technical Reference Manual HP part number 5961 0704 30 HP Laser et 5P Printer Service Supplement Service Mode PJ L Defaults Common PJL Commands Ec 12345X PJ L Start PJ L job PJLSET SERVICEMODE HPBOISEID Enter Service Mode PJLSET PAGES 0 Set page count xxxxx PJL SET CRPAPER LETTER Sets cold reset page size Letter A4 PJLSET SKIPDEMO FALSE Skips demo PCL type page true false PJL SET DIAGNOSTICS OFF Sets diagnostics OFF ON for ISV use PJLSET SERVICEMODE EXIT Exits Service Mode PJL DEFAULT PAPER LETTER Selects user paper size default P JL RESET Performs PJ L reset Ec 12345X Exits PJ L mode Ecz Prints Self Test page ECE Resets the printer Other PJ L Command examples PJ L INITIALIZE Sets user environment to factory defaults PJLSET ECONOMODE 0N Sets Economode PJL SET PAGEPROTECT LEGAL Sets the memory size for page protection to LEGAL paper size PJL SET MANUALFEED ON Sets manual feed mode PJL SET LANG FRENCH Sets the default display language GERMAN Do not confuse this command with PJ L ENTER LANGUAGE which sets the printer language to PCL or PostScript 31 HP Laser et 5P Printer Service Supplement Service Mode PJ L Defaults Test Pages and Resets Test pages resets and NVRAM i
98. r Sets user environment to factory defaults Sets Economode Sets the memory size for page protection to LEGAL paper size Sets manual feed mode Sets the default display language Do not confuse this command with PJ L ENTER LANGUAGE which sets the printer language to PCL or PostScript 33 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Service Mode PJL Defaults Test Pages and Resets Test pages resets and NVRAM initialization can all be performed by using the GO and RESET OB CANCEL buttons on the HP Laser et 5P 5MP 6P 6MP printer status panel Table 2 shows how to perform these tests and diagnostic functions Table 2 Button Functions FUNCTION ACTION RESULT Demo Page Press GO button when printer is idle Prints page that highlights printer features and demonstrates print quality Self Test Press GO and RESET JOB CANCEL Prints a Self Test page buttons simultaneously Continuous Self Hold GO button more than 20 seconds _ Prints continuous self test pages Press Test after powering on printer the button to stop printing Reset all 1 0 Press RESET button 5P 5MP only Clears all data from memory including unprinted data downloaded temporary fonts and macros Job Cancel Press JOB CANCEL button 6P 6MP Stops a job that is curently printing only including receiving data from the host until the job is finished Memory will clear and printer will return to a Ready State Press the GO button ini i
99. r et 5P and 5MP printers are equipped with an Infrared Datalink Association IrDA compliant port The IrDA specification allows wireless transmission of print data between a wide variety of hosts primary and peripheral Secondary devices A primary device such as a PC or laptop computer is capable of reading and writing data to another primary device or writing to a secondary device such as a printer Secondary devices are read only they cannot initiate its own communication and can only respond to a host command when properly addressed ThelrDA protocol uses a transceiver chip in both devices to send and receive data packets The packets are checked for validity and a response is sent by the secondary device indicating whether the packets were complete or in error ThelrDA protocol is contained in three layers The physical electronics are the hardware elements in each device for sending and receiving the data e The Link Access Protocol LAP layer controls the physical layer packetizes unpacketizes data and sets transmission rates e TheLink Management Protocol LMP layer routes data to and from the host operating system DOS Windows The data flow is shown in Figure 7 TheLAP and LMP layers can reside in either firmware software or a combination of both There are different LAP and LMP protocols for primary and secondary devices TheHP Laser et 5P printer has the complete secondary protocol and any host t
100. r accepts it from the manual feed slot and delivers it to the image formation system at precisely the right time The system then feeds the media to the fusing station and delivers the finished product to the output position either the face down output tray on top of the printer or through the face up delivery slot at the rear of the printer The output path is user selectable by opening the rear output tray Figure 6 shows the possible paper paths and locations of the various solenoids photosensors and rollers 16 HP Laser et 5P Printer Service Supplement New Product Features DC Controller PCA DELIVERY PAPER SENSOR signal POSNS WINDING PAPER SENSOR signal POSNS Tray 2 Solenoid MAIN MOTOR DRIVE signal Tray 1 Solenoid T Pickup D Roller Face Down Output Rollers T Z 5 a x 3 g 3 O Q Z i a i E Ww D QB lt 3 Photosensitive Fusing unit Roller Small Media Pickup Rollers D Roller assette Feed Paper Path Paper Cassette Figure 6 HP LaserJet 5P Printer Paper Path PS1 Input Paper Sensor Input Paper Sensor PS1 Positions PS2 Tray 2 Paper Out Sensor A Manual Feed Sense Position PS3 Exit Paper Sensor B Registration Sense Position PS4 Winding Paper Sensor C TOP Sense Position PS5 Tray 1 Paper Out Sensor SL1 Tray 2 Solenoid SL2 Tray 1 Solenoid 17 HP Laser et 5P Printer Service Supplement New Product Features Infrared Communication The HP Lase
101. rasp the power door by the finger slot directly above the power cord and swing the rear of the door out and forward The door easily tilts and lifts out 3 Unplug the power cord from the printer power socket Removing the I O Cover The I O Cover is located to the left rear of the printer 1 Locate the two release tabs shown in Figure 13 Press the tabs in and swing the rear of the door out and forward The door easily lifts away from the printer Figure13 1 0 Cover Release Tabs 39 HP Laser et 5P Printer Service Supplement Removal and Replacement Removing the Left Side Cover 1 Disconnect all I O cables 2 Press the Top Cover Release button on the right side of the printer and open the top cover 3 Press the removable side panel release latch shown in Figure 14 4 Slide the cover forward and pull straight away from the side of the printer Figure 14 Left Side Cover Release Latch 40 HP Laser et 5P Printer Service Supplement Removal and Replacement Removing the Top Cover 1 Removethetoner cartridge and paper cassette if they have not already been removed 2 Remove the 4 self tapping printer cover screws Figure 15 Figure 15 Removing the Top Cover Screws 3 Grasp the lower left front corner of the top cover and lift it forward and up 4 Grasp the lower portion of the right front cover and pull forward and up 5 At the rear of the printer lower the face up output tray 41 HP
102. rdering 800 227 8164 Outside the U S see the ordering information in Parts and Diagrams later in this chapter HP Laser et 5P Printer Service Supplement Documentation and S oftware Software The following software driver diskettes are shipped with the C3150A HP Laser et 5P printer TheHP Lasey amp 5P DOS Utilities and DOS Printe Drivers diskette The DOS utilities includea Status Monitor and Remote Control Panel The DOS printer drivers indude WordPerfect versions 5 1 5 14 and 6 0 and Lotus 1 2 3 versions 2 3 2 4 3 1 and 3 4 TheHP Lasej amp Printing System for Microsoft Windows 3 1 and 3 11 contains the PCL drivers and the HP FontSmart utility for font management The following software driver diskettes are shipped with the C3155A HP Laser et 5MP printer TheHP Laser amp 5MP Printer Software for Macintosh Supports System 6 07 to 7 5 The PostScript Printer Software for Windows 3 1 and 3 11 includes the PostScript drivers and the HP FontSmart utility for font management HP Laser et 5P Printer Service Supplement New Product Features New Product Features The HP Laser et 5P 5MP Status Panel This HP Laser et printer has been designed to be controlled mainly by software However some simple functions are also available from the status panel You also receive status information about the operation of the rDA compatible infrared IR port from the status light just above the port
103. rdware Device ZZ Error Number orom 0 On board RAM ROM 1 RAM 1 SIMM slot 1 2 SIMM slot 2 03 Unsupported memory size S SIMM slot 3 04 Invalid SIMM speed 05 SIMM reporting information incorrect Ooo 06 SIMM address conflict PF 07 Could not make temporary mapping Figure 30 explains how to read the light sequences The initial sequence Part 1 shows that ERROR 53 can be indicated by two different light sequences depending on the X value ROM x 0 or in RAM x 1 Pressing GO and RESET J OB CANCEL together produces a secondary light pattern which reveals the Y and ZZ values which complete the error code Part I1 The binary Y value is read from the top two LEDS the binary Z value is read from the lower three LEDS Part II of Figure 27 shows the binary values of the different light combinations 65 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Troubleshooting 5P 5MP 6P 6MP 3 i m pim go Oo Error 53 0 Error 53 1 Error 53 0 Error 53 1 ROM Error RAM Error ROM Error RAM Error SP SMP 6P 6MP sim cy T Position Poa 0 oO Error ZZ Number Figure 30 Secondary Light Patterns 66 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Troubleshooting Fatal Service Errors The following tables show fatal service errors which are not continuable no further operation of the printer will occur until corrective action is taken Table 5 Fus
104. ressing the GO button Tells the printer to resume printing Prints a demo page The printer must be in Ready Mode the green Ready light on steady Prints a self test page when pressed simultaneously with the RESET button OB CANCEL button on the 6P 6MP The printer must bein Ready Mode the green Ready light on steady e Prints unprinted data in the printer s memory the Ready and Data lights are both on steady Pressing the RESET button available on 5P SMP Clears incomplete print jobs from the printer s memory Clears errors Removes all temporary fonts and macros e Returns all printer settings to the default values that you selected Pressing the J OB CANCEL button available on the 6P 6MP Press to cancel a job that the printer is currently printing The top status panel lights will cycle while the printer memory is being cleared and then return to a ready state front light on The printer will continue receiving data until the job is complete This data will be discarded This may take a while depending on the size of the print job IfJ OB CANCEL is accidentally pushed the job must be reprinted There is no undo function If OB CANCEL is pushed when the printer is idle the top panel status lights will cycle but nothing else will happen HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features Status Panel Lights There are six Status Panel lights on the
105. rews are adjacent in the lower left corner 49 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Removal and Replacement Figure 22 Tray 1 Pickup Assembly Locations 5 Press the two release tabs on either side of the pickup assembly callout 3 in Figure 19 and pull the assembly away from the printer The left side release tab is partially hidden from view Pressing in on both sides will release the tabs 6 Pull the pickup assembly straight out from the back of the printer 7 Toremove the roller from the pickup assembly grasp the tabs on the right end of the roller and slide it to the right Shown in Figure 23 50 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Removal and Replacement Figure 23 Replacing the Pickup Roller Repl men When replacing the pickup assembly roller hold SPE RMONY e chan fran the lat cidesp that the Piu Note roller shaft and gears will remain in place 51 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Removal and Replacement Removing the Formatter Board and Shield 1 Remove any installed SIMMs Note There are two TORX screws holding the I O connector in position Callout Lin Figure 24 These are the only two TORX screws in the HP Laser et 5P printer Note also the location of the test print button hole Callout 2 on the side of the formatter board cover Figure 24 TORX Screw Locations 52 HP LaserJet 5P 5MP 6P 6MP Printer Service Sup
106. rns later in this appendix A SIMM error has occurred Make sure your SIMM is installed correctly Replace the SIMM that caused the error Or press the GO button on the printer to continue without configuring the SIMM that caused the error Ifthe SIMM has more than one bank of memory the good banks will be automatically configured A recoverable error has occurred such as a paper jam the top cover is open or the toner cartridge is missing 14 HP Laser et 5P Printer Service Supplement New Product Features A fatal error has occurred Turn the printer off and then back on If the same light pattern reappears turn the printer off again and leave it off for about 10 minutes then turn it back on If the same light pattern reappears refer to the discussion of Fatal Errors in Troubleshooting When the IR port status light is on a connection has been established If you are printing to the IR port and the status light does not come on make sure the printer is in Ready Mode and that the IR port you are printing from is within range of operation and is IrDA compliant If you continue to have trouble printing refer to the Infrared Port Not Responding table later in this section 15 HP Laser et 5P Printer Service Supplement New Product Features Paper Movement Overview The paper feed system picks print media automatically from the paper cassette o
107. ronmental Specifications Ooo om OS Operating Printing Storage Standby Temperature 59 to 89 F 15 to 32 5 C 4 to 104 F 20 to 40 C printer and toner cartridge Relative humidity 10 to 80 10 to 90 Acoustic Emissions Per ISO 9296 Printer State Operator Position Bystander 1m Sound Power Printing Loam 540B A Lpam 48dB A Lwaa6 3 bels A Lpam lt 21dB A Lpam lt 21dB A Lwad lt 3 6 bels A n this mode the printer is essentially quiet HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Product Specifications Location Space Requirements PEP 6 5 inches 42 cm y Figure 4 Location Space Requirements Make sure there is adequate space for Opening top cover A Opening Tray 1 B Loading Tray 2 C e Extending rear output tray D HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Documentation and Software Documentation and Software Documentation You can order the documents listed below There is a charge for some documents Table 1 Related Documentation Part Number The PCL PJL Technical Reference Package contains the following documents PCL5 Printer Language Technical Reference Manual Explains the PCL 5 printer language for experienced users and programmers Printer Job Language Technical Reference Manual Explains HP s Printer Job Language PUL for experienced users and programmer
108. ror LED patterns and instructions on troubleshooting the infrared port A data error has occurred Press the GO button to continue printing some data may be lost For more information see Data Error Light Patterns later in this appendix A SIMM error has occurred Make sure your SIMM is installed correctly Replace the SIMM that caused the error Or press the GO button on the printer to continue without configuring the SIMM that caused the error If the SIMM has more than one bank of memory the good banks will be automatically configured 60 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Troubleshooting A fatal error has occurred Turn the printer off and then back on If the same light pattern reappears turn the printer off again and leave it off for about 10 minutes then turn it back on If the same light pattern reappears refer to the discussion of Fatal Errors in Troubleshooting A recoverable error has occurred such as a paper jam the top cover is open or the toner cartridge is missing 61 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Troubleshooting Continuable Data Error Light Patterns Possible data error light patterns are listed in the first column of the following table If the Error and Data lights on the Status Panel are lit simultaneously press the GO and RESET OB CANCEL buttons on the printer to display a secondary
109. rying to communicate via the infrared IR port must have the complete primary protocol installed The primary protocol software is the responsibility of the host supplier It is not provided by Hewlett Packard Company with the printer IrDA communications can be obtained either via an internal IR port or an external IR accessory Several manufacturers offer complete accessory upgrades for both host and peripheral devices 18 HP Laser et 5P Printer Service Supplement New Product Features primary device secondary Application ASCII Data device i ASCII to GDI oo Seon Raster Data Standard Windows VO Buffer ASCII Ptr DVR Printer Driver SW Data Buffer IRLMP ET IRLMP Unpacks Data IR Driver Packetizes IRLAP Data SW or FW IRLAP Checks Packets N A Protocol IR Physical Protocol Serializer IR Physical Deserializer IR Chip IR Chip Data Packets amp Queries Tramsmitter gt gt Responses Receiver lt lt lt _ ______ __ Figure 7 IR Data Flow System Requirements e Hardware e Both the primary and secondary devices must be equipped with an IrDA compliant IR component Older non l rDA compliant devices may not be compatible with the HP Laser et 5P MP printers Software e The primary device must be loaded during boot up with software provided by the manufacturer for infrared operation e The primary device must be properly configured with an infrared COM port IRQ level and bas
110. s PCL PJL Technical Quick Reference Guide PCL Comparison Guide Describes the different implementation of commands and extensions across the printer family supporting PUL and PCL 5 HP LaserJet 5P 5MP Printer User s Manual English C3150 90901 HP LaserJet 5MP Macintosh Notes included with HPLaserJet 5MP Printer and op C3155 90901 tional Adobe PostScript Level 2 SIMM HP LaserJet Printer Family Paper Specification Guide 5010 6394 HP LaserJet 6P 6MPPrinter User s Manual English C3980 90968 HP LaserJet Family Quick Service Reference Guide 5010 6395 This item must be ordered through HP Parts Direct Ordering 800 227 8164 Outside the U S see the ordering information in Parts and Diagrams later in this chapter HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Documentation and Software Software The following table lists the software that is shipped with each printer HP LaserJet 5P C3150A e The HP LaserJet 5P DOS Utilities and DOS Printer Drivers diskette The DOS utili ties include a Status Monitor and Remote Control Panel The DOS printer drivers include WordPerfect versions 5 1 5 1 and 6 0 and Lotus 1 2 3 versions 2 3 2 4 3 1 and 3 4 e The HP LaserJet Printing System for Microsoft Windows 3 1 and 3 11 contains the PCL drivers and the HP FontSmart utility for font management HP LaserJet 5MP C3155A e The HP LaserJet 5MP Printer Software for Macintosh Supports System 6 07 to 7 5 e
111. shown in Figure 15 Press the tabs in and swing the rear of the door out and forward The door easily lifts away from the printer Figure15 5P 5MP I O Cover Release Tabs 43 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Removal and Replacement 6P 6MP I O Cover 1 Pull the O door out using the finger slot for levarage Figure 16 6P 6MP I O Cover Finger Slot 44 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Removal and Replacement Removing the Left Side Cover 1 Disconnect all I O cables 2 Press the Top Cover Release button on the right side of the printer and open the top cover 3 Press the removable side panel as shown in Figure 17 4 Slide the cover forward and pull straight away from the side of the printer Figure 17 Left Side Cover Release Latch 5P 5MP shown 45 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Removal and Replacement Removing the Top Cover 1 Remove the toner cartridge and paper cassette if they have not already been removed 2 Remove the 4 self tapping printer cover screws Figure 18 Figure 18 Removing the Top Cover Screws 3 Grasp the lower left front corner of the top cover and lift it forward and up 4 Grasp the lower portion of the right front cover and pull forward and up 5 At the rear of the printer lower the face up output tray 46 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Removal and Replacement 6 L
112. t Three Parity Error 62 3 SIMM Slot Three Memory Problem 62 HP Laser et 5P Printer Service Supplement Troubleshooting Table 9 62 63 64 Internal Memory Error LED Display ERROR CODE Description and Recommendation 62 0 Internal Memory 1 Power cycle the printer Problem 2 Replace the Formatter PCA 63 Internal RAM Memory Test Failed 64 Scan Buffer Error 63 HP Laser et 5P Printer Service Supplement Troubleshooting Table 10 Video DMA Timeout Error LED Display ERROR CODE Description and Recommendation 64 ERROR 1 Power cycle the printer Video DMA Timeout 2 Replace the Formatter PCA Table 11 Dynamic RAM Controller Error LED Display ERROR CODE Description and Recommendation 65 ERROR 1 Power cycle the printer 2 Replace the Formatter PCA Dynamic RAM Controller P 64 HP Laser et 5P Printer Service Supplement Troubleshooting Infrared Port Not Responding The connection cannot be estab lished or the transmission seems to be taking longer than usual The printer prints only part of a page or document Make sure the device you are using is IrDA compliant look for an IrDA symbol on the device or refer to the manual for the device for IrDA specifications Make sure that the operating system on your computer includes an IR driver and your application uses a HP Laser et 5P SMP compatible printer driver
113. ter Service Supplement Product Information Product Information Printer Features Features HP LaserJet 5P 5MP HP LaserJet 6P 6MP Print Speed 6 PPM 8 PPM Text amp Graphics Resolution 600 dpi plus Resolution Enhancement 600 dpi plus Resolution Enhancement Technology REt Technology REt Printer Languages HP LaserJet 5P and 6P Enhanced PCL 5 PCL6 HP LaserJet 5MP and 6MP PostScript Level 2 PostScript Level 2 Enhanced PCL 5 PCL6 Monthly Usage pages Up to 12 000 Up to 12 000 Memory HP LaserJet 5P and 6P 2MByte on board standard memory 2 MByte on board standard memory HP LaserJet 5MP and6MP 3MByte on board standard memory 3 MByte on board standard memory Internal Typefaces HP LaserJet 5P and 6P 45 PCL 45 PCL LaserJet 5MP and 6MP 45 PCL 35 PS 45 PCL 35 PS Standard Interfaces 2 Parallel B connector C connector 2 Parallel B connector C connector 1 LocalTalk 1 LocalTalk 1SIR 1 Infrared wireless port Status Panel 2 Buttons 2 Buttons 5 LEDs 5 LEDs Min Paper Size 3x 5 inch 3x 5 inch using flat paper path 76 x 127mm 76 x 127mm 16 MM includes 1 MByte additional memory HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Product Information Key Printer Locations and Parts Figure 1 Front View 5P 5MP shown 1 Top Status Panel 5 Infrared Port and Status Light 2 Top Output Tray 6 Removable Side Panel 3 Tray 1 MultiPurpose Tray 7 Interface Cable Door 4 Tray 2 250 she
114. ter and the host computer prevent the printer from sending data back to the computer Therefore the Remote Control Panel Status Monitor and Status Window may not work with networks most hardware print spoolers some software print spoolers and some switchboxes Newer sharing devices are available that fully support status feedback Check with your supplier on support for bi directional communication Automatic I O Switching The printer automatically switches between all interfaces parallel infrared and LocalTalk when multiple users share the printer 26 HP Laser et 5P Printer Service Supplement New Product Features Resource Saving Resource Saving gives the printer the ability to save certain entities such as permanent soft fonts macros symbol sets and user defined graphics patterns when the printer changes personalities resolutions or page protect modes For example if a user switches the printer from PCL mode to PostScript mode all PCL soft fonts and macros are lost With resource saving the HP Laser et 5P SMP printer can retain these in memory When the user switches back to PCL from PostScript all of the PCL entities would still be resident in the HP Laser et 5P 5MP printer Resource Saving can be changed via software but can only be accessed when the printer has the PostScript language installed and a minimum memory configuration of 7 MB Resource Saving can be set via software for one of three modes AUTO de
115. ton Lock HP LaserJet 6P 6MP RS5 2228 000CN Spring Compression eB RB1 5936 000CN 1 Guide Lock Button HP LaserJet 5P 5MP RB1 9165 000CN Guide Lock Button HP LaserJet 6P 6MP RG5 1697 000CN 1 Paper Feed Tray Assembly 5P 5MP RG5 2785 000CN Paper Feed Tray Assembly 6P 6MP ls RB1 5939 000CN Atm Tray 1 Sensor C3150 00004 Nameplate HP LaserJet 5P C3155 00001 Nameplate HP LaserJet 5MP 3980 00001 Nameplate HP LaserJet 6P C3982 00001 Nameplate HP LaserJet 6MP Spring Torsion Stopper Hinge Right Stopper Hinge Left Spring Torsion ia nrs 0593 0000 ft Brush miror 1 14 RB1 5934 000CN fs Cover Interface Connector 5P SMP RB1 9151 000CN Cover Interface Connector 6P 6MP RG5 1710 000CN Side Cover Assembly 5P 5MP RG5 2780 000CN Side Cover Assembly 6P 6MP RB1 5927 000CN Bushing RB1 5924 000CN 1 Tray Sub assy Face Up 5P 5MP RB1 9171 000CN Tray Sub assy Face Up 6P 6MP 19 RG5 1707 000CN 1 Face Up Tray Assembly 5P 5MP RG5 2784 000CN Face Up Tray Assembly 6P 6MP 79 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts and Diagrams See Figure 33 Figure 33 HP LaserJet 5P 6P Internal Components 1 80 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts and Diagrams Table 14 Internal Components 1 REF PARTNO cm DESCRIPTION Ea RG5 1801 000CN Lee Assembly 5P 5MP RG5 2776 000CN Fan Assembly 6P 6MP 2 RB1 6006 000cN 1 Arm Sensor RB1 6332 000CN 1 Pick Up R
116. tor for other local phone numbers Note Parts that have no reference designator or part number are not field replaceable parts and cannot be ordered through SMO 69 HP Laser et 5P Printer Service Supplement Parts and Diagrams Figure 29 HP LaserJet 5P Covers and Doors 70 HP Laser et 5P Printer Service Supplement Parts and Diagrams Table 12 Covers and Doors 1 1 Cover Main 1 6 RB15936 000cN 1 RB1 5939 000CN Arm Tray 1 Sensor 1 C 3150 00004 Nameplate HP Laser et 5P C3155 00001 Nameplate HP Laser et 5MP Spring Torsion 11 RB15937 000cN_ 1 Stopper Hinge Right Stopper Hinge Left Spring Torsion 15 RB1 5934 000cN 1 Cover Interface Connector 16 _RG5 1710 000cN 1 Side Cover Assembly Bushing 18 RB1 5924 000cN 1 Tray Sub assy Face Up 19 RG5 1707 000cN_ 1 Face UpTray Assembly Re j e e Ie Ie le Je Re j 71 HP Laser et 5P Printer Service Supplement Parts and Diagrams See Figure 33 Figure 30 HP LaserJet 5P Internal Components 1 n HP Laser et 5P Printer Service Supplement Parts and Diagrams Table 13 Internal Components 1 rer parva aN oesoneron a RG5 1692 000cN PickUpAssy tay2 6 3150 00005 1 FomatterShied C3152 69001 1 PostScript SIMM exch C3151 67901 Formatter PCA new C3151 69001 Formatter PCA exch 9 osam gt 1 3 HP Laser et 5P Printer Service
117. ts HP Printer Pal external C2971A Printer fax accessory Allows faxes to be printed by the printer faxes can also be sent electronically from the PC Availability outside the US may vary Extra Paper Cassette Tray R75 4000 000CN Universal tray 2 IrDA Test Tool 5062 4661 Infrared communications test tool manufactured by Genoa Technologies Inc This item must be ordered through HP Parts Direct Ordering 800 227 8164 Outside the U S see Parts and Diagrams earlier in this appendix 106 Index 20 MEM OVERFLOW 62 21 PRINT OVERRUN 62 2210 ERROR 62 40 ERROR 63 41 ERROR 63 50 Fuser ERROR 67 51 ERROR 63 52 ERROR 63 55 ERROR 63 57 58 Motor ERROR 68 61 x SIMM ERROR 69 62 memory error 71 62 x SIMM ERROR 70 63 memory error 71 64 ERROR 72 64 scanner error 71 65 ERROR 72 68 SERVICE ERROR 64 A accessories 106 acoustic emissions 6 auto I O switching 28 automatic I O switching 28 bi directional communication 28 books available 8 9 buttons power 3 buttons status panel 12 c cables IEEE 1284 compliant 28 cold reset 32 connections network 28 consumables life 40 ordering 77 consumables ordering 77 D data light 13 DC controller 86 interconnect 54 removal and replacement 56 default settings reset to 12 default settings returning to 12 demo page 32 demo pages 35 diagnostics 32 diagrams covers and doors 78 DC controller 86
118. ubleshooting IR Printing Problems IR printing problems may be caused by any of the several system components or by lack of proper configuration The following checklist will help determine the source of the problem 1 Verify the user is operating the printer and PC as described in the User s Manual less than one meter between devices and not more than 15 degrees from direct center 2 Verify the host PC or laptop and the printer arel rDA compliant and have the necessary hardware components for IR communication 3 Verify the IR software has been loaded on the primary device This is system software and should be available from the PC manufacturer 4 Verify the host PC or laptop is properly configured Check the port assignment the IRQ level and the base address value Check both the DOS AUTOEXEC BAT and CONFIG SYS files and the Windows system configuration If all these elements are properly installed and configured use the IR test tool to test the IrDA protocol transmission and device operation This tool for troubleshooting IR communication problems shown in Figure 10 has been developed by Genoa Technology Inc in cooperation with Hewlett Packard The part number is 5062 4661 and can be ordered through HP Parts Direct Ordering 24 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features The IR test tool can be used with any rDA compliant primary or secondary device regardless of manufacturer
119. uter A temporary error occurred while printing This error most commonly occurs when the printer picks two sheets of paper at once The page containing the error is reprinted automatically first two light sequences first and second light sequence T he printer detected a temporary error condition Press GO onthe printer to clear the error message Remove the page from the output tray and press GO on the printer Turn the printer off then on If the problem persists replace the laser scanner assembly 55 ERROR 68 SERVICE or 68 READY SERVICE third light sequence The printer detected a temporary error condition The printer s nonvolatile memory NVRAM is full urn the printer off then back on If problem persists replace the DC Controller If the problem still continues replace the ormatter PCA Press GO onthe printer o clear the error message If problem persists 1 Perform NVRAM Reset to clear NVRAM hold down the RESET button for more than 20 seconds during power on 2 Replace the formatter PCA 57 HP Laser et 5P Printer Service Supplement Troubleshooting Error 53 Memory SIMM Errors Error 53 is indicated by a combination of the Error LED and either Tray LED on and steady More detail about the error is found by pressing the GO and RESET buttons simultaneously which causes a secondary sequence of light patterns These secondary patterns form a bi
120. ve the page from the output tray and press GO onthe printer The printer detected a temporary error condition Turn the printer off then on If the problem persists replace the laser scanner assembly The printer detected a temporary error condition Turn the printer off then back on If problem persists replace the DC Controller If the problem still continues replace the formatter PCA 63 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Troubleshooting Data Error Light Pattern Computer 5P 5MP 6P 6M P 68 SERVICE or 68 READY SERVICE 64 Description amp Recommended Action The printer s nonvolatile memory NVRAM is full or defective Press GO on the printer to clear the error message If problem persists 1 Perform NVRAM Reset to clear NVRAM hold down the RESET JOB CANCEL button for more than 20 seconds during power on 2 Replace the formatter PCA HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Troubleshooting Error 53 Memory SIMM Errors Error 53 is indicated by a combination of the Error LED and either Tray LED on and steady More detail about the error is found by pressing the GO and RESET OB CANCEL buttons simultaneously which causes a secondary sequence of light patterns These secondary patterns form a binary representation of the exact hardware type device and error number in the form 53 XY ZZ as shown in Table 4 Table 4 Memory Error Codes ale Y Ha
121. vers 9 Economode 3 erasing memory with RESET 11 error dearing with RESET 11 continuable 56 data 14 fatal 15 60 hardware related 11 infrared 65 IR port 15 light patterns 56 memory 58 recoverable 14 secondary 56 service 60 SIMM 14 58 error light 11 14 F fax accessory 86 features 10 29 product information 3 flashing lights 11 fonts 3 temporary removing with RESET 11 formatter removal and replacement 47 fusing assembly 84 removal and replacement 50 G GO button 10 32 56 grounding 25 I O buffering 28 1 O cover removal and replacement 39 I O switching 26 IEEE 1284 B Type C Type 25 26 cables compliant 26 parallel ports 25 26 specifications 26 infrared communication 18 interface 3 operation 21 port 4 10 printing 20 software 18 status light 4 10 12 15 20 test tool 22 23 66 86 troubleshooting 22 65 66 using to print 20 interface cables 25 26 interfaces 25 1 0 switching 26 internal components 72 74 76 IrDA print using 20 J J etDirect 86 L LED patterns 58 LED patterns 56 LED patterns 13 LEDs status 11 left side cover removal and replacement 40 light patterns 13 56 58 lights on status panel described 11 lights status 11 LocalTalk interface 3 LocalTalk port 25 M Macintosh reference manual available 8 9 macros temporary 11 main wiring diagram 67 media path 16 17 memory 3 and I O buffering 28 and resource saving 27 dearingwith RESET 11 error 58 62 ord
122. via the infrared IR port must have the complete primary protocol installed Theprimary protocol software is the responsibility of the host supplier It is not provided by Hewlett Packard Company with theprinter IrDA communications can be obtained either via an internal IR port or an external IR accessory Several manufacturers offer complete accessory upgrades for both host and peripheral devices aF device secondary Application ASCII Data device i ASCII to GDI DDI an Formatter Raster Data Standard Windows VO Buffer ASCII Ptr DVR UJ Printer Driver SW Data Buffer IR Redirector IRLMP Unpacks Data IRLMP Software IR Driver Packetizes IRLAP Data SW or FW IRLAP Checks Packets Protocol IR Physical Protocol Serializer IR Physic al Deserializer IR Chip IR Chip Data Packets amp Queries Transmitter gt gt Responses Receiver lt lt lt _ _______ Transmitter Figure 8 IR Data Flow 20 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement New Product Features System Requirements e Hardware Both the primary and secondary devices must be equipped with an IrDA compliant IR component Older non I rDA compliant devices may not be compatible with the HP Laser et 5P SMP and 6P 6MP printers Software e The primary device must be loaded during boot up with software provided by the manufacturer for infrared operation e The primary device must be properly configured with an infrared COM
123. were jammed The HP Laser et 6P printer will not do this by default with standard memory installed The user must send the affected page s again from the host system to reprint them If the user wishes the printer to reprint jammed pages automatically the best solution is to add memory to the printer If the user does not want to add memory but still wants jammed pages to reprint automatically the REPRINT PJ L variable should be changed from its default setting of AUTO to ON Note If the REPRINT variable is turned ON with only default memory installed in the HP Laser et 6P printer the user may experience delays when printing multi page jobs These delays may substantially reduce the number of pages printed per minute 31 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Service Mode PJL Defaults Service Mode PJ L Defaults The Service Mode should be used only by authorized service personnel While in Service Mode you can Print a Service Mode Self Test e Verify and set the Page Count the page count also is displayed on the standard self test Set the Cold Reset Default This sets the factory default paper size to either Letter or A4 Set the Demo Page T rue F alse Used to remove the Demo Page option from the self test menu Set the Diagnostic Functions ON or OFF for software developers use only Since the HP Laser et 5P SMP 6P 6MP printer does not havea front control panel
124. y 1 Pickup RF5 0343 000CN 1 Pad Separation 3 wae seto o00cn 1 Photosensor PS5 1 1 1 1 91 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts and Diagrams Figure 39 HP LaserJet 5P 6P Fusing Assembly 92 HP LaserJet 5P 5MP 6P 6MP Printer Service Supplement Parts and Diagrams Table 20 Fusing Assembly PART NO DESCRIPTION Complete Fuser Assy 100 120V new 5P 5MP new 6P 6MP exchange 5P 5MP exchange 6P 6MP Complete Fuser Assy 220 240V new 5P 5MP new 6P 6MP exchange 5P 5MP exchange 6P 6MP RG5 1700 000CN RG5 2800 000CN C3150 69003 C3980 69003 RG5 1701 000CN RG5 2801 000CN C3150 69004 C3980 69004 REF 1 1 RG5 0681 000CN Fuser Delivery Assembly RG5 1813 000CN Guide Fuser Entrance 5P 5MP RGS5 2799 000CN Guide Fuser Entrance 6P 6MP XB2 8300 809CN Screw WiStar M3X8 EA e Oo Cover Delivery Flag Exit Sensor Spring Tension 6P 6MP Gear 24T RS5 0637 000C RB1 3109 000C Rubber Continuity RS5 2421 000C RB1 5910 000C RB1 9179 000CN RG5 1702 000CN RG5 2802 000CN RG5 1703 000CN RG5 2803 000CN RB1 5917 000CN RB1 9181 000CN RB1 5906 000CN RS5 2421 000CN Spring Tension 5P 5MP RS5 2643 000CN N Spring Fuser Hook l Roller Fuser Pressure 5P 5MP Roller Fuser Pressure 6P 6MP Fuser Film Assembly 100 120v 5P 5MP Fuser Film Assembly 100 120v 6P 6MP Fuser Film Assembly 220 240V 5P 5MP Fuser Film Asse

HP LaserJet 5P / 5MP / 6P / 6MP Printer (C3150A / C3155A

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