PTR2E User`s Manual - Pdfstream.manualsonline.com
Contents
1. 14 Appendix Troubleshooting 16 Printer Maintenance 17 Serial Interface Cable Wiring 18 PIRZE MAN Rev vi PTRZE MAN Rev A 1 Installation and O peration This section provides information on the instal lation and operation of the printer The printer is a low cost desktop thermal bar code printer The PTR2E is a thermal transfer printer specifically designed for printing labels or continuous tape with or without bar codes from a Windows or ASCII based compatible computer PTR2E MAN Rev A 1 Installation and O peration Unpacking Your Printer Printer Power Supply Roll A Cleaning Ribbon Core Pen 2 PTR2E MAN Rev A a a w ww Installation and O peration Getting To Know Your Printer Feed Button Roll Holder LY Power Vel I c Indicator Over io a Eal sa Label A Guides t z po AIX Label Guide ee Print Control Ls Head Print Head Platen Label Release Lever Roller Sensor PTR2E MAN Rev A 3 4h o 6 e s Installation and O peration Installation The following steps will guide you through the installation of the printer and media Step Attach Power Power O FF Check Power Module Voltage Plug Into Power Module FE ag z ey Il 5 SHOCK H2. N C CTS 8 gt gt 8 gt RDY RI 9 9 N C Female DB 9 to Male DB 9 Host DB 25 DB9 Printer Pin Pin N C gt 8 1 5 Volts RxD gt 3 gt gt 2 TxD TxD gt 2 gt 3 gt RxD DTR gt 20 gt 4 gt N C GND gt 7 gt 5 GND DSR 5 6 gt 6 RDY RTS gt gt 7 gt N C CTS 5 gt 8 RDY RI 22 9 N C Female DB 25 to Male DB 9 5 volts at 150 mA for external device e g KDU or scanner 18 PTR2E MAN Rav
3. AZARD WARNING See page iv 4 PTR2E MAN Rev A Installation and O peration Step O Attach Interface Cable Parallel Interface Serial Interface PTR2E MAN Rev A 5 Installation and O peration Step Load Media O pen Cover O pen Print Head s Es IN E H N a sm ES ESS 6 PTR2E MAN Rev A o Installation and O peration Step B Load Media cont Media Install Roll PTR2E MAN Rev A 7 o Installation and O peration Step Load Media cont Thread the Media Seat Media Roll 8 PTR2E MAN Rev A PD 8 Installation and O peration Step Load Media cont PTR2E MAN Rev A 9 o Installation and O peration Step Load Media cont so o gt o O eb n O PTR2E MAN Rev A 10 Installation and O peration Step B Load Media cont Power ON If the indicator fails to light refer to Appendix A Trouble Shooting Press FEED Button Run the AutoSense routine PTR2E MAN Rev A 11 Installation and O peration Step O AutoSense Power OFF Press amp Hold FEED Button Power ON Release FEED Button Print Status Sample DUMP Mode Dump Mode Printout Printout Press FEED Button 40450 Q0800 034 Option D 111213 now in DUMP 12 PTR2E MAN Rev A Installati
4. DURA MARK PTR2E Thermal Transfer Printer User s Manual Part No PTR2E MAN Rev FOREWORD This manual provides installation and operation information for the Panduit DURA MARK PTR2E Model Printers RETURN AUTHORIZATION Before returning any equipment to Panduit for in warranty or out of warranty repair contact the Repair Dept for a printer tracking number Repack the equipment in the original packing material and mark the tacking number clearly on the outside Ship the equipment freight pre paid to the address listed below Panduit Corp 1819 Atlanta Highway Cumming GA 30040 atin Printer Repair Dept Phone 1 888 506 5400 ext 7470 Fax 770 889 9264 Note Outside the U S contact your local Panduit Sales Office for repair information COPYRIGHT NOTICE Copyright Panduit Corp 1999 All rights reserved No part of this publication may be repro duced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chem ical manual or otherwise without the prior written permission of Panduit Corp 17301 5 Ridgeland Avenue Tinley Park IL 60477 0981 TRADEMARKS Windows and MS DOS are registered trademarks of Microsoft Corp All other marks are trade marks or registered trademarks of their respective holders li PIRZE MAN Rev WARRANTY INFORMATION We Need To Hear F
5. bbon is properly in out but nothing is printed stalled Printing is faded or poor 1 Clean the print head with cleaning pen quality 2 Adjust print speed darkness in software 1 Perform AutoSense gap sensor adjustment on page 12 Prints only partial label or 2 Label caught on print head skips a label 3 Print head is not properly latched 4 Possible software problem Check the printer memory configuration 1 Perform AutoSense gap sensor adjust ment on page 12 2 Possible problem with label stock Use Printing stops and POWER only Panduit approved labels and tape indicator lights ORANGE or 3 Possible label jam RED 4 Insufficient memory for label size Check the printer memory configura tion 5 Possible software problem If you are unable to correct the problem contact Panduit Technical Service at 888 506 5400 ext 7470 16 PIRZE MAN Rev A o Printer Maintenance Clean the Print Head Don t Clean Rollers with Cleaning Pen PTR2E MAN Rev A 17 Serial Interface The figure below displays the cable wiring Cable Wiring required to use the printer s RS 232 serial interface Host 589 DB 9 Printer Pin Pin N C 1 1 gt 5 Volts RxD gt 2 gt gt 2 TxD TxD gt 3 gt gt 3 RxD DTR gt 4 gt gt 4 gt N C GND gt 5 gt gt 5 GND DSR 5 6 gt gt 6 gt RDY RTS gt 7 gt 7 gt
6. lass B requirements Cet equipement est conforme al1CS 003 classe B de la norm Industrielle Canadian SHOCK HAZARD WARNING The printer and power supply should never be operated in a location where either one can get wet Personal injurv could resuli MEDIA WARNING Always use high quality Panduit approved labels and transfer ribbons If adhesive backed labels are used that DO NOT lay flai on the backing liner the exposed edges may stick to the label guides and rollers inside the printer causing the label io peel off from the liner and jam the printer Panduit approved supplies can be ordered from vour local Panduit distributor For the name of a dealer in vour area call Panduit Customer Service ai 888 506 5400 RELOADING HINT AN ff vou should run out of labels while printing DO NOT tum the power switch OFF 0 while reloading or data loss may result The printer will automatically resume printing when a new label roll is loaded z PTRZE MAN Rev A TABLE OF CONTENTS Installation and Operation Kapeskino Your Finer coa a e t ee ge ni das ter heat 2 Getting To Know Your Friner 3 Installations tes apts ity nese DE SE RADE Ki a 4 Step l AttaehPower 4 Step 2 Attach Interface Cable 5 Slep3i LoadMedia 6 StepA Auto ense 12 Feeding ExternalMedia 13 Thermal Transfer KibbonLcadings
7. nts The information contained in this literature is based on our experience to date and is believed to be reliable Itis intended as a guide for use by persons having technical skill at their own discretion and risk We do not guarantee favorable results or assume any liability in connection with its use Dimensions contained herein are for reference purposes only For specific dimensional requirements consult the factory This publication is not to be taken as a license to operate under or a recommendation to infringe any existing patents This supersedes and voids all previous literature etc CE European Council Compliance to Standards Directive BASSG EEC EMC Directive JEN 55022 A CISPR 22 RF Emissions control Immunity to Electro magnetic Disturbances S2ISLEE EMC Directive EN 500082 1 IEC 801 PIRZE MAN Rav iii FCC DECLARATION OF CONFORMITY The PTR E conforms to the following specification FCC Part 15 Subpart B Section 15 107 a and Section 15 109 a Class B digital device Supplemental Information This device complies with Part 15 of the FCC Rules Operation is subject to the following Two Con ditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation INDUSTRY CANADA NOTICE This device complies with Industry Canada CS CGS c
8. on and O peration Feeding External Media Place Media In Rear Note Media may be placed on PTR2 RS K External Roll Stand Il Il Face Print Surface UP EX a A Ss 7 Insert amp Load a Ea Sd Media AT PTR2E MAN Rev A 13 s Installation and O peration Thermal Transfer Ribbon Loading Supply Spindle Thermal Transfer Print Head Mechanism Take Up Spindle geo Ribbon Ribbon Path V 14 PTR2E MAN Rev A Installation and O peration Thermal Transfer Ribbon Loading O pen Print Head Load Ribbon Core Load Transfer Ribbon Start Ribbon O pen Print Head VA Rear View lt Pull Ribbon Around Print Head Close PTR2E MAN Rev A 15 Appendix Troubleshooting switch is turned to ON 1 position Problem Solution or Reason 1 If using PAN MARK Labeling Soft No printer driver installed ware install directly from program Oth for PTR2E erwise download driver from Panduit web site at www panduit com POWER indicator does not light GREEN when power 1 Check power connections from A C outlet to power supply to printer POWER indicator lights GREEN but printer will not print 1 Check interface cable connections from computer to printer Printer appears to be 1 Clean the print head with cleaning pen working media is being fed 2 Check that the ri
9. rom You To Establish Your Warranty Period And Provide Access To Technical Support Send Us Your Product Registration Card Today Our products are warranted to be free from defects in material and workmanship at the time of sale but our obligation under this warranty is limited to the replacement of any product proved to be defective within 6 months for product or 90 days for printers from the date of delivery Printer warranty is void if Panduit printers are modified altered or misused in any way Use of Panduit printers with any product other than the specified Panduit products for which the printer was designed constitutes misuse Before using user shall determine the suitability of the product for his intended use and user assumes all risk and liability whatsoever in connection therewith This warranty is made in lieu of and excludes all other warranties expressed or implied THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE ARE SPECIFICALLY EXCLUDED Neither seller nor manufacturer shall be liable for any other injury loss or damage whether direct or consequential arising out of the use of or the inability to use the product Printersfound to be defectivein accordance with the above mentioned parameters can be returned for service and repair and if required replacement Under no circumstances will used printers be returned for credit Please retain original PTR E shipping carton for any return shipme
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