QX User Manual Issue B - Intelligent Security & Fire Ltd
Contents
1. De C Bs gt lt gt lt De lt De gt lt gt lt gt lt gt lt Ds De De n S The Engineer option is not available to a user if the panel is programmed to allow the engineer to log on without user authorisation The code option for some users will only be available if configured as part of the user authority The time can only be changed by a user if programmed by the engineer User time changes are limited to 75 minutes The print options are only available of a printer is connected to the system The schedule option is only available if programmed by the engineer QX User Manual Issue B Appendix Editing Text A number of text descriptors may be changed by an authorised user em Max Length Default User User xx Set group Group x User Number 03 Smith When a descriptor is displayed the character being edited will be flashing this is shown as a grey character in the diagram iV You can change a character using the numeric keys and or EE use the V and buttons to move through the text o character set User Number 03 Smith ABCDEFGHIJKLMNOPQRSTUVWXY Zabcdefghijklmnopqrstuvwxyz User Number 03 HI 8 Q 1 0123456789 A Smith All changes to descriptors are logged QX User Manual Issue B Appendix C S2. entry route and unset the group as described If the group is not unset before the entry time has expired a warning period equivalent to 5096 of the programmed entry time will be allowed This is to warn the user that an alarm condition will occur if the group is not unset by the end of the warning period If the group is not unset by the time that the total entry time and warning time has expired an alarm condition will be initiated To comply with the requirements of DD243 2002 during the entry time all alarms in the unsetting area s are ignored Unsetting from a keypad Your installer may have set up your system to allow automatic unset when your user code is entered The diagram shows the 2 possible unset scenarios when a user logs on to a keypad when area s are set 12 00 Mon 27 Sep Guardall og off after unset programmed 12 00 Mon 27 Sep Log on unset programmed Enter 01 Unset _ 1 Workshop Workshop 04 Test 2 Office Unset Log off after unset not programmed QX User Manual Issue B Unsetting from a keyswitch To unset an area from a keyswitch turn the keyswitch to the unset position The area under the control of the keyswitch will immediately unset Automatic Unsetting The system may have been programmed by the installation engineer to automatically unset all or parts of the system according to a pre programmed schedule The schedule will have been programmed to take i
3. must be allocated by the security system manager If a suitable keypad is used then the user code may be changed to either an electronic key or proximity card or fob If you are changing code to an electronic key then insert the key when the system prompts fora code If you are changing code to proximity card or fob then present the card or fob when the system prompts for a code When using a proximity card or fob you will not be prompted to re enter the code In the example shown the user changes code to 1234 Proximity token Code OK O Re enter Code Enter Code not unique Code not the same New Code New Code Not Available Does not Match If another user on the system already uses the chosen PIN code then that user will be alerted when next logging on to the system The user whose PIN is known must change PIN code to avoid seeing the warning message on every log on QX User Manual Issue B User Code 07 A manager user can change the name user code and authority for any user except the engineer To modify a user s details enter the user number in the range 2 15 In the programming example user 3 is used 3zAuthority The user 2 configuration may only be changed by user 1 or user 2 User Menu Name Code 1 When the name option is selected the current user descriptor will be displayed and can be edited Refer to appendix B for details User names can be up to 10 characters long For details of chan
4. proximity card or fob if the keypad is fitted with the optional proximity reader All Guardall proximity cards and fobs are manufactured with a unique code and duplicate cards or fobs cannot be obtained Spare or replacement cards or fobs can be obtained from the installation company QX User Manual Issue B Using the System The LCD keypad will normally display the time date and company name If a valid code is entered the user menu will normally be displayed The default manager code is 0202 Enter this code followed by the button to log on 12 00 Mon 27 Sep Guardall 04 Test 05 Engineer 06 Code 07 User 08 Tel Number 10 Log Full 11 Log Cct Use the and v buttons to change the displayed options 12 Log User 13 Log KP 14 Log Date 15 Log Alarm 20 Time 26 Group Text 32 Chime 40 Print Text 52 Identify User 71 Copy User 89 Cct Status Press to move quickly through the menu All possible user menu options are shown The actual menu options available to a user will depend on the user authority the system configuration and the current system status Refer to appendix A for details Only 2 options are visible on the display but any available option can be selected by entering the 2 digit code without viewing the actual option number Each menu option is discussed in detail in this manual If no option is selected the user will be automatically logged off after 2 minutes If a chosen option is not availabl
5. removed when the next event occurs All log events are date and time stamped and may be viewed or printed if a printer is fitted to the system Areas amp Set Groups For protection purposes the premises may be divided into a number of areas Individual areas may be grouped together into a setting group which provides the user with a convenient way of setting and unsetting more than one area at the same time The installation company engineer will have configured your system for the appropriate number of areas and groups to comply with your specific security requirements Where more than one group is incorporated in the system a group s can be configured by the installation engineer as a common group A common group will automatically set if all other areas of the system are set and will automatically unset if any one of the other areas is unset Circuits Each detector or sensor in the installation is allocated a unique circuit number The installation engineer will have programmed each circuit to respond in a certain way when the circuit is activated when the area is set and unset The way in which the circuit is programmed to respond will depend on the type of circuit and its location and purpose If a circuit is faulty the alarm response may be turned off by an authorised user This process is referred to as bypassing User Set group and Circuit Identification Each user set group circuit and concentrator can be programmed with a tex
6. then 1 Any fire sensor still in alarm will give a normal alarm response 2 Circuits with a 24 hour response which are still in alarm will be temporarily bypassed 3 Awarning will be displayed if any PA sensor is still in alarm If the comms test is selected then the panel will make a test call to all telephone numbers that have been programmed for test by the installation engineer QX User Manual Issue B Engineer 05 The Eng option will only be available if the system is configured for user authorised engineer access This option applies to both local and remote engineer access When the Eng option is selected the system will prompt for the engineer PIN code to be entered 05 Engineer EE When an engineer logs on to a keypad all other nomee 1 keypads in the system will be inoperable and the Guardall display will show Out of Service or time out 2 minutes 12 00 Mon 27 Sep Guardall Once logged on the engineer working time is limited to 8 hours All users on the system are identified by a code A user code can be a PIN code 4 6 digits an electronic key or proximity card or fob To change user code log on to the keypad using your current code and choose the code option Then follow the display prompts All user code changes are recorded in the system event log If the code option is not available this means that the system has been programmed to prevent you from changing your user code and a new code
7. Dial Service not available on f You will now be logged off and entered number the system will now connect to the remote service centre QX User Manual Issue B Incorrect Codes If Easy Set is not programmed and an incorrect user code is entered the incorrect code message will be displayed for a few seconds or until another key is pressed The installation engineer will have programmed a limit on the number of incorrect code attempts that can be made If more than the programmed number of code attempts are made to enter a valid user code the keypad will be locked out and the display will show Out of Service for a period of 5 minutes Any attempt to enter a user code during the locked out period will extend the period by another 5 minutes 12 00 Mon 27 Sep Guardall 12 00 Mon 27 Sep Enter Maximum Code attempts 12 00 Mon 27 Sep 12 00 Mon 27 Sep Incorrect Code Out Of Service QX User Manual Issue B Set Code 02 The system can be partitioned into a number of parts called set groups each of which can be individually set The programmed user authority level must allow setting and the programmed user area access will determine which set groups are available to a user Setting can be started by 1 Auser request on a keypad 2 Auser activating a keyswitch 3 Automatically by a timer schedule 4 Remotely from a PC using the Guardall GuardStation software Setting modes include 1 Instant where
8. Ga Guardall QX User Manual Issue B QX User Manual Issue B CONTENTS INTRODUCTION EVENT LOG AREAS amp SET GROUPS CIRCUITS USER SET GROUP AND CIRCUIT IDENTIFICATION USER CODES OPERATOR CONTROLS AND DISPLAYS SYSTEM KEYPADS KEYSWITCH PROXIMITY CARDS FOBS SETTING FROM A KEYPAD Easy Set Cancelling Setting KEYSWITCH SETTING AUTOMATIC SETTING SETTING WITH W ARNINGS SETTING FAULTS UNSETTING METHODS Unsetting from a keypad Unsetting from a keyswitch Automatic Unsetting UNSETTING WARNINGS QX User Manual Issue B QX User Manual Issue B Introduction The Electronic Intruder Alarm System is designed to provide secure protection for the installation The system comprises a main control panel normally located out of sight in a secure area and at least one keypad The panel has a wide range of features which are programmed by the engineer on installation to suit the security requirements of the particular installation Some of the features may be reprogrammed edited or viewed as required by an authorised user Feature Qx18 18i QX34 34i Users 15 30 Schedules 4 4 Event Log Size 250 250 Event Log The event log will record all events for example user log on times and user numbers keypad numbers setting and unsetting times alterations made to programmed settings fault conditions etc When the event log is full the oldest event will be automatically
9. cuit 1 Front Door Press any button Circuit 1 Chime Off Circuit 1 Chime On Print Text Code 40 This option will only be available if a printer is connected to the system The print text option will print all text descriptors QX User Manual Issue B Identify User This option allows a user to be identified by presenting the card fob 52 Identify User Unused card fob presented Code Not Used User 20 fob presented f 1 are on soak test bypassed isolated or shunted will be scrolled on the display 52 User Manual Issue B Appendix A User Authorities All user options with the appropriate authority level are shown in the table Menu Option Unset Set Reset Test Engineer Code User Log Full Log Cct Log User Log KP Log Date Log Alarm Time Schedule Group Text Chime Print Text Identify User Copy User Cct Status NN NAIN Nalo NNN N N NN NI N NNS gt DE gt lt gt lt KD gt Go x De De De XO gt gt gt lt gt lt De oa gt lt SS De De no a gt gt lt De De gt gt lt gt lt gt lt C De De De De Bs zf SS gt gt gt lt gt lt
10. e a reason will be displayed 1 It is recommended that the manager code is changed from the default as soon as possible QX User Manual Issue B Easy Set If your system is programmed with the easy set option then all PIN codes are 4 digits long and PIN codes can be entered without confirming with the w button A proximity card or fob may still be used in place of a PIN when easy set is programmed When the main user menu is on display press the help button to display information about the system There are 3 options Remote Service Select to connect to a remote service operator Your alarm company may not support this feature Contract The customer contract number is a 6 digit number programmed by the installation engineer that uniquely identifies your system Product Info The product info option displays the control panel order code and firmware version number and if fitted the SmartDial version number An authorised user can change some of the system parameters When changing an item the help button can be used to display the allowed values Remote Service Before using the remote service option you must obtain a number from your alarm company When you need to use the remote service you will be prompted to enter this number and the panel will dial the alarm company The alarm company will then be able to check the condition of your system and identify and resolve problems 02 Set 04 Test Rmt Serv 1 v
11. ging a code refer to the main menu code change option The default user codes are shown in the table Default Codes User Number PIN 2 0202 all other users O Q Re enter Code Enter Proximity Code not unique token Code not the same Code OK presented New Code New Code Not Available Does not Match QX User Manual Issue B User Menu Authority Code 3 Users can be programmed with a number of options including authority level group access and timed access The available menu options are dependent on the programmed user authority Refer to the menus options section for details of the menu options available to each authority level Option Range Description Code Change On Off Some user types are allowed by default to change their own code refer to authority table This feature can be disabled for any user without manager authority LogOnSet On Off If this option is on a set prompt will be displayed in place of the normal log on menu when the user logs on If the user has only the set option available then either a list of the groups which can be set will be displayed when logging on or if there is only one set group available setting will start when the user logs on Schedule 1 2 On Off A user can be programmed with schedule 1 and or schedule 2 to control access times The timer and holiday schedules may also be programmed Set group 1 4 On Off A user can be programmed for any combination of set g
12. he event index The event index will be reset to 0 when more than 65535 events have been recorded The log can be viewed in full or filtered form on a keypad and printed if a printer is connected to the system 10 Log Full 1 Display PIR in Hall 11 Log Cct 2 Print Bypassed Circuit 12 Log User Number 13 Log KP 14 Log Date 12 00 00 Cct1 15 Log Alarm se Bypassed 2 Keypad Number Q Q Filter Date Enter DDMMYYYY oo f Use the button to change the display view of an event and the buttons to change the event being displayed When an event is printed all 1 1 1 1 1 e y 00001 Mon 07 Apr 2003 00 00 02 User 2 Mr ud Logged On on KP 0 Event index Event date Event time Event details QX User Manual Issue B Time Code 20 Some users have the authority to change the time by up to 75 minutes from the time set by the engineer if the user clock edit option is programmed Time changes are recorded in the event log Change greater than 75 minutes Out of Range Set Group Code 26 A descriptor of up to 10 characters may be entered for each set group Refer to appendix B for details of how to change a descriptor Chime Code 32 Certain circuit types can be selected as chime circuits when unset To select the chime function for a circuit enter the circuit number In the example chime is turned on for circuit 1 32 Chime Cir
13. nto account the normal opening time non working days and holidays Unsetting Warnings When unsetting from a keypad the user is informed on the display of any warnings e g circuits isolated or on soak The warning display will appear for approximately 4 seconds during the unsetting procedure If more than one warning exists the display will automatically scroll through the list of warnings The unset warnings are p 1 1 1 1 Bypassed circuit s the circuit must have a 24hr response 1 PIR in Store 2 Circuit s on soak test has failed a special circuit test mode set up by Isolated the installation engineer solate Isolated circuit s 3 4 Line Fault only when setting with telephone line fault is allowed 5 6 Shunted circuit s Circuit has reached the programmed multiple alarm limit 02 Set 04 Test QX User Manual Issue B The resetting method programmed by the alarm company engineer for each area and the system will depend on the particular security requirements of the area or system There are 3 types of reset 1 Customer reset where the customer can reset any alarm 2 Engineer reset where the alarm company engineer must reset all alarms 3 Managed reset where the customer can reset an alarm after reporting the event to the alarm company Alarm PIR in Office Alarm cannot be reset telephone number and code will be displayed Call this number and quote your code if you
14. on how your system is set up and when the fault occurs If a fault occurs during the exit time the exit tone will change to a warning tone The external sounder may also have been programmed by the installation engineer to activate in the event of a failure to set 1 Workshop 2 Office 9 p i 1 1 After the setting fault s is displayed the force set option may be presented if programmed by the installation engineer The force set option will attempt i to automatically bypass all faults The circuit s with the fault must be programmed to allow bypass 1 1 ks QX User Manual Issue B The system will have been partitioned by the installation engineer into a number of set groups The user authority will determine the choice of groups which can be unset There are several methods of unsetting available to the user which are discussed in the following section Unsetting can be started by 1 A user request on a keypad 2 A user activating a keyswitch 3 Automatically by a timer schedule 4 Remotely from a PC using the Guardall GuardStation software Your installation engineer should advise which of the above options have been programmed on your system Unsetting Methods If a set group incorporates an entry route in the unsetting procedure then opening a final entry door to the area will start a pre programmed entry timer The user must proceed directly to the keypad or keyswitch via a pre determined
15. r system is configured for managed reset you will be given a code to reset your system This code can only be used once Managed Reset If the system is programmed for managed reset and an engineer reset is required contact the alarm installation company You will be issued with a special 6 digit PIN code This PIN code can be used only once to reset the system Enter the PIN to clear the engineer reset condition 12 00 Mon 27 Sep Guardall reset code 12 00 Mon 27 Sep Enter kkkkk QX User Manual Issue B Each area of the system can be tested individually or all areas can be tested at the same time The test time is limited to 1 hour If the user does not end the test by the end of the test time then the panel will exit test mode automatically 04 Test Enter Area Number 5 Comms Test e 5 Tested aes All Tested Untested circuits All circuits will be displayed tested Number 1 Number 2 Please Wait Please Wait TU Acknowledge Tested received The panel records all activations from sensors during the unset period When walk test is selected the panel will display all circuits which have not alarmed since the panel was last unset If all circuits are to be tested then select walk test then press the X button and select walk test a second time When the panel exits walk test mode either manually or automatically at the end of the test time
16. roups 0 1 Manager 2 Ordinary 3 Set Uns User nnnn 4 Set Ordinary 5 Unset Code Change Off 6 Cleaner LogOn Set Off 7 Access Schedule 1 Off 8 Reset Schedule 2 Off 9 Duress Group 1 Off Group 2 Off Group 3 Off Group 4 Off QX User Manual Issue B Tel Number Code 08 An authorised user can change any telephone number that has been programmed to use the home beep format A telephone number of up to 16 digits can be programmed This number can include pause digits Pause digits can be entered using the button This will be displayed as a character Each pause digit represents a 1 second delay Pauses may be required if you are signalling via a PABX or if the call is routed through an old exchange Enter a single zero to turn off a telephone number 08 Tel Number the number is not used for speech messages Not Available No Authority enter the telephone number e An alarm in the home beep format is transmitted as a series of DTMF tones For example if channel 3 was active the transmitted message would be 333 lt 25 delay 333 2s delay gt 333 lt 2s delay 333 2s delay gt 3 Where 3 is the tone pair for DTMF digit 3 The channel information is repeated a maximum of 5 times during a call QX User Manual Issue B The panel logs all events that occur in the system All events stored in the event log are numbered in the range 0 65535 t
17. s used to start setting logging on to any other keypad or turning a keyswitch to the unset position Keyswitch Setting As an alternative to setting and unsetting from a keypad your system may be fitted with an optional keyswitch which permits setting and unsetting of a group by operating a keyswitch The keyswitch may be configured for any set mode Automatic Setting The system may have been programmed by the installation engineer to automatically set all or parts of the system according to a pre programmed schedule The schedule will have been programmed to take into account the normal closing time non working days and holidays The schedule may be configured for any set mode Setting with Warnings The system will automatically display any conditions that the user should be aware of before setting the system These conditions are described as set warnings and do not prohibit the user from setting the system in the normal way e The set warnings include e Bypassed circuit s Loading Door Circuit s on soak test has failed a special circuit test mode set up Isolated y the installation engineer Isolated circuit s Line Fault only when setting with telephone line fault is allowed Shunted circuit s N Workshop Seconds Left 005 QX User Manual Issue B Setting Faults If the group cannot set a message will be displayed This can occur at the start of setting or at the end of the exit time depending
18. setting is completed immediately 2 Timed where setting is completed at the end of the programmed exit time 3 Exit point where setting is completed by opening and closing the final exit circuit 4 Push button where setting is completed by pushing the external PB circuits Your installation engineer should advise which of the above options have been programmed on your system Setting from a keypad 12 00 Mon 27 Sep Log off after set Guardall programmed Log on set programmed group available 12 00 Mon 27 Sep and no problems or warnings to display kkkk Enter Log on set programmed 02 Set 1 Workshop Workshop 04 Test 2 Office Setting Workshop Seconds Left 005 Exit time expired Log off after set Workshop not programmed Set Easy Set If easy set mode 1 is programmed then the system will start to part set when you log on During the part set exit time if the exit door circuit is opened and closed the system will full set Pressing the X key during the setting time will cancel setting If easy set mode 2 is programmed then the system can be set without logging on to a keypad Up to 8 parts can be set in this way depends on the control panel type For example to set part 1 of your system press 1 The system can be set by entering 0 QX User Manual Issue B Cancelling Setting The setting procedure can be cancelled at any time during the exit time by pressing X on the keypad that wa
19. t description User Codes Each user of the system is identified by a unique code This code can be a PIN code an electronic key or proximity card or fob An electronic key can only be used on a keypad variant with an electronic key interface A proximity card or fob can only be used on a keypad variant with a proximity interface The default PIN code for user 2 is 0202 Throughout this manual user codes are only referred to as codes QX User Manual Issue B Operator Controls and Displays System Keypads 2 16 LCD backlit display Mains indicator mrs NN Optional electronic key Socket The operator keypad unit incorporates a backlit liquid crystal display LCD comprising 2 lines of 16 characters and a backlit keypad to gain access to the system and to perform all authorised user functions The backlighting will be turned on during the entry time during code entry and while a user is logged on It may also be turned on using any button except and x and turned off using the or X buttons Keypads may be fitted with an electronic key socket or an internal proximity reader The keypad incorporates a mains power indicator This indicator will flash if the system is operating on standby battery power As an alternative method of setting and unsetting a simple On Off keyswitch may be fitted to the system Proximity Cards Fobs A user PIN code can be replaced by a
20. ystem Details Contract Number Keypads QX User Manual Issue B sn Mmmm Guardall Limited Lochend Industrial Estate Newbridge Edinburgh EH28 8PL Tel 0131 333 2900 FAX 0131 333 4919 Technical Hotline 0131 333 3802 Part Number 320863 0B
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