Helpdesk / Technical Support Details
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1. m ds Cia Cie Ci Cha th MYDW2904 1 0E Before You Begin IMPORTANT Before connecting power to the camera or receiver ensure that the antennas are properly attached to both devices Operating the ADW 200 without the antennas in place can cause damage to the unit and may void your warranty A Note regarding Interference As noted elsewhere in this manual the video signal from the ADW 200 is robust and doesn t suffer from interference However that isn t to say it won t interfere with other devices The FHSS system used by the ADW 200 reduces the potential to interfere with other devices which means that one camera is usually not a problem If a group of cameras are placed in close proximity then they can interfere with devices such as wireless routers Bluetooth devices and so on The ADW 200 signal will severely disrupt the signal of any older analogue wireless cameras in the area E IMPORTANT NOTE Prohibition against eavesdropping Except for the operations of law enforcement officers conducted under lawful authority no person shall use either directly or indirectly a device operated pursu ant to the provisions of this Part for the purpose of overhearing or recording the private conversations of others unless such use is authorized by all of the parties engaging in the conversation m WARNING Modifications not approved by the party responsible for compliance could void user s authority to operate the eguipment2. E IMPORTANT SAFETY INSTRUCTIONS Make sure product is fixed correctly and stable if fastened in place Do not operate if wires and terminals are exposed able of Contents Before You Begin Table of Contents Package Contents Overview Layout Connection Guide Activating Channels amp Pairing 0 060 A U U W N Pairing O Troubleshooting Technical Specifications 12 Helpdesk Warranty Information Rear Cover ackage Contents ADW 200 Camera with Stand AN Cable m ADW 200 Receiver m Operating Instructions m 2 X Antennas m Security Stickers m 5V Power Adapter for Camera m Mounting Hardware m 5V Power Adapter for Receiver Overview A Digital Wireless Monitoring Solution The ADW 200 is a high quality yet cost effective digital wireless monitoring solution ideal for home or business use Combining a robust and interference free wireless transmitter and receiver with a color camera with active infrared night vision the ADW 200 can be used as a complete monitoring solution or as a part of a larger security solution perhaps integrated with a DVR and alarm system Interference free Digital Signal Transmission Digital wireless technology is a huge step forward in wireless systems which do not suffer from interference in the same way as analog wireless systems This means that the ADW 200 system will deliver a picture from your cameras which is free from distortion or noise This is particularly useful
3. use are tk This warranty applies to the original purchaser of the product only Unauthorized end user or third party modifications to any device will render By law some countries do not allow limi local laws re
4. amera at a time As you can have between one and four cameras paired with the receiver you ll need to set how many channels are active and which channels they are Activate Channels Located on the rear of the receiver you ll find a series of DIP switches These are labelled from 1 to 4 with a fifth switch named L F ar ON The switches 1 4 activate each channel A channel is ON when the switch is in the downwards position as indicated in the diagram Activated channels can have cameras paired to them and will be shown when manually changing channels and in LOOP mode whether or not a camera has been paired to them Loop Mode The switch marked L toggles loop mode on or off Whilst the L switch is in the downward position the receiver will automatically cycle through all active channels pausing for approximately five seconds on each All active channels will be displayed regardless of whether a camera is paired with them or not When pairing cameras make sure LOOP mode is turned off Important Note about Loop Mode and Motion Detection The way that most DVRs and other motion sensitive recorders detect motion is incompatible with using Loop Mode on the ADW 200 receiver Most DVRs detect motion by counting how many pixels the little dots which make up an image change between frames the smallest chunks of video data each one a fraction of a second in length As a result many DVR s motion det
5. ection function will be triggered each time the receiver changes the channel it is monitoring Thus we recommend not using Loop Mode when connecting the ADW 200 to a DVR For the best results you ll need a separate receiver for each camera each receiver connected to a separate input channel on your DVR Each camera you use will need to be paired with one channel on the receiver A camera can only be paired to one channel at a time and each channel can only have one camera paired with it Thus pairing a channel to a camera will replace any camera previously paired with it To pair a camera The Pairing Button e Activate the channel you want to pair a camera to as described on pag e Set the receiver to the channel you want to pair a camera to by pressing the CH button until the LED for the channel you want comes on e Press and hold the CH button until the LED on the front of the receiver begins to flash rapidly e Quickly press the pairing button on the camera you want to pair to this channel The process will time out after approximately 20 seconds If no camera is paired in this time the receiver will revert to its pre paired state The red LEDs on the front of the receiver will let you know which channel you have selected what state that channel is in Channels which are turned off will not be selectable and the LED will stay off Always On The channel in question is selected and has an active camera paired wit
6. h it Flashing Slowly The channel is selected but cannot detect a camera which has been paired with it This could happen if you ve re paired the camera to a different channel or you ve activated a channel without pairing a camera to it This may also happen occasionally when the receiver is changing channel in loop mode Flashing Ouickly The channel is in pairing mode awaiting the pairing signal from a camera Connecting to a Computer via USB The ADW 200 receiver has a USB port which when connected to a computer allows ADW 200 to output video like a standard USB webcam Compatible operating systems will automatically detect the ADW 200 and install the appropriate device drivers You can access images coming from the ADW 200 from any program or application which supports webcams as well as some other video capture programs The A V OUT will not function whilst the receiver is connected via USB You won t have to connect the power supply 5V when connected via USB as the receiver can draw power from the USB connection Supported Operating Systems Microsoft Windows XP Microsoft Windows Vista Microsoft Windows 7 Windows is a registered trademark of Microsoft Coroporation in the United States and other countries 9 Troubleshooting Guide Q see a blank screen where want to see my images A 1 Make sure that both the camera and the receiver are receiving power from their supplied power adapters 2 Ensu
7. in locations which have a lot of other wireless systems operating Ouick and Easy Setup Get set up with the click of a couple of buttons If you know how to plug in a DVD player you should have no problems getting the ADW 200 set up However this is not to say that the ADW 200 has limited applications you can connect it to a TV DVR or even directly to a PC Direct USB Connection to a PC The ADW 200 receiver has a USB port which can easily be connected to a computer You can use the ADW 200 as a webcam or use compatible recording software to create a PC based video recording setup Important Note Range and Reception The ADW 200 uses digital wireless technology which means that it doesn t suffer from interference in the same way as an analog wireless system It is possible however that a signal will fade before reaching the receiver This typically happens when the receiver is out of range of the camera or there are significant obstacles between the camera and receiver The range of the camera s signal is approximately 20m 65ft under typical conditions You should get a picture at this range if there are no significant obstacles between camera and receiver and there are no other wireless systems nearby operating on a similar frequency For maximum transmission range the receiver should be in line of sight of the camera A thick brick or concrete wall will dramatically reduce the range of the signal often by half or m
8. keep the receiver away from magnetic fields particularly devices such as microwaves or other wireless devices or environments which would block wireless signals such as thick concrete or brick walls or areas which have large amounts of metal Don t put the receiver behind a TV or monitor with a CRT those old style big bulky glass covered screens as the magnetic field the CRT uses to operate will reduce or totally block the signal 5 Connection Guide 10 Li 12 13 14 Connecting the Camera Attach the antenna to the rear of the camera Connect the supplied power adapter 5V to the power input on the camera Plug the power adapter in to a wall socket Connecting the Receiver Attach the antenna to the receiver Connect the supplied power adaptor to the power input on the rear of the receiver Connect the supplied A V cable to the A V OUT port on the rear of the receiver the plug looks like a miniature headphone jack Connecting to a VCR DVD Recorder Connect the yellow VIDEO OUT plug to the VIDEO IN port usually also yellow on your VCR DVD recorder If you want to monitor record audio then plug the white AUDIO OUT plug into the AUDIO IN port also typically white on the VCR DVD recorder Connect the Video Audio OUT of the VCR DVD recorder to a TV as detailed below Connecting to a DVR Attach the yellow VIDEO OUT plug to one of the INPUTS on the rear of the DVR If your DVR uses BNC connectors you ll need to u
9. on 0800 479 266 M F 9am 5pm US PT UK 0203 027 0979 See http www worldtimeserver com for information on time zones and the current time in Melbourne Australia compared to your local time Fr ai N N N y lh P E pl lo Val AV St Pa Via 4 4 a el el F m 4 a aa 4 D I E ranty INTOTFI Yuko CSE l CS Ss LITA Al Le SB aN Swann Communications USA Inc Swann Communications Swann Communications LTD 12636 Clark Street Unit 13 331 Ingles Street Stag Gates House Santa Fe Springs CA 90670 Port Melbourne Vic 3207 63 64 The Avenue USA SOI7IXS United Kingdom Swann Communications warrants this product against defects in workmanship and material for a period of one 1 year from it s original purchase date You must present your receipt as proof of date of purchase for warranty validation Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann The end user is responsible for all freight charges incurred to send the product to Swann s repair centres The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin The warranty does not cover any incidental accidental or conseguential damages arisi or the inability to use this product Any costs associated with the fitting or re tradesman or other person or any other costs associated with its
10. ore If you re using the ADW 200 system in a cluttered environment with other wireless devices nearby you may find that the reliable range of transmission is significantly reduced In extreme cases a wired system may be the only practicable solution 4 When Placing Multiple Cameras When two or more digital wireless cameras are placed too close together the receiver can have difficulty distinguishing between the two signals for much the same reason as it would be difficult to listen to two people standing side by side and both talking at the same volume Keep your cameras as far apart as possible ideally at least 6 9 feet approximately 2 3 meters The result of two cameras too near one another will be a reduction in guality of your picture with the possibility of a slight pause when changing channels If you are experiencing these problems and simply cannot move cameras any father apart then try orienting the antennas away from one another This will not have as dramatic an effect as actually moving the camera but often can provide somewhat Antenna of an improvement AS Select Button Channel Indicator LEDs USB Connection Channel De Activation amp Loop Mode Switches P Power Input DC 9V Audio Video AV Output Placing the Receiver The receiver should be placed in a central location relative to your cameras to ensure the best possible signal strength from each Additionally try to
11. re that the camera is properly paired with the receiver by following the instructions on page 9 3 Checkthatthechannel you are displaying is the one paired with the camera Try turning other channels off 4 If all else fails try moving the camera closer to the receiver and be sure there are no obstacles such as thick walls or metal sheets in between the camera and the receiver blocking the signal Q Can pair one camera to multiple receivers A No and quite intentionally not To create a secure signal which can t be intercepted except perhaps by some kind of international super spy the camera and receiver need to pair up and only talk to each other Basically it helps make sure your system serves you and only you it s not a bug it s a feature Q When view the footage from the camera at night see a bright white spot and no image What s up with that A Having the camera looking out a window is problematic as the glass will reflect the infrared beams from the LEDs over exposing your image Move the camera so that there are no barriers even transparent barriers such as glass between the camera and what you want to see Also make sure there are no objects within 3 1m of the lens as these can reflect the infrared beams as well Q can t hear any sound on my TV A Check the connections between the receiver recording device if applicable and the TV specifically the white connector s are plugged in correctl
12. se a BNC RCA adaptor as pictured in the diagram Most DVRs use BNC plugs If DVR supports audio then you can plug the white AUDIO OUT plug to an AUDIO INPUT on the rear of the DVR These typically use RCA plugs and won t need an adaptor but exceptions to this rule exist Connect the DVR s AUDIO and VIDEO OUTPUTS to your TV Consult your DVR s manual for more information regarding connecting a monitor to your DVR Connecting directly to a TV Connect the yellow VIDEO OUT plug to a VIDEO IN port usually yellow as well on the TV you want to use Avoid component inputs which are color coded red green and blue as these use a very different type of video signal If you want to monitor audio the connect the white AUDIO OUT plug to an AUDIO INPUT on the TV Connecting to a PC via USB This one s so easy we didn t even number it Simply connect the USB socket on the receiver to a USB port on your computer You ll need to be running a supported operating system see page 9 for more details When connected via USB the A V OUT port will not function Additionally you won t need the included power adapter as the receiver can draw power via the USB connection 6 VCR or DVD recorder DVR Television Activating Channels amp Loop Mode The ADW 200 receiver can potentially support up to four cameras It cannot display all of these at a time however Rather you can use Loop Mode which will seguentially display images from one c
13. utdoor Operating Power Operating Temperature Body Construction Dimensions Camera amp Stand Weight Camera amp Stand Dimensions Receiver Weight Receiver Digital or Analog Max Transmission Range Typical Range Frequency Transmission Channels Battery Power Option Video 1 4 CMOS 380 TV Lines VGA 640 x 480 QVGA 320 x 240 O Lux IR On Color during day switches to B amp W at night Automatic lt 48dB 1 60 1 15 000 NTSC 1 50 15 000 PAL Automatic Yes No 6mm 53 degrees Audio Yes 9ft 3m Night Vision Up to 26ft 8m No 27 10 000 hours General Both receiver indoor only DC SV 49F 122 F 20 C 50 C Aluminium 5 1 x 3 7 x 2 4 130mm x 95mm x 60mm 150z 415g 0 6 x 3 17 x 2 6 15mm x 80mm x 65mm 2 607 759 Wireless Digital Up to 165ft 50m 65ft 20m 2 4 GHz FHSS Frequency Hopping Spread Spectrum 4 No 11 r FA PA Ab kapar pa SY EU Ce 4 a VY al a all ep gt 1a 4 T Q S b N mais Org O io So s LR A NIMIIN A dh di Ah m Swann Technical Support All Countries E mail tech swannsecurity com Telephone Helpdesk USA toll free AUSTRALIA toll free 800 627 2799 1300 138 324 Su 2pm 10pm US PT M 9am 5pm AUS ET M Th 6am 10pm US PT Tu F lam 5pm AUS ET F 6am 2pm US PT Sa lam 9am AUS ET USA Exchange amp Repairs NEW ZEALAND toll free 800 627 2799 Opti
14. y Check the volume settings on the TV Also remember that the range of the microphone is not the same as the range of the camera the camera will record anything in front of it that it sufficiently lit however a microphone will only record sound within a few feet unless the sound is very loud Q The image on my TV appears to be distorted A Check the PAL NTSC settings on your television are correct for your region NTSC for USA and Canada PAL for Australia and Western Europe If this does not fix the problem check the connections between the receiver and your screen If you are using a long RCA cable anything over 6 2m try using a shorter one particularly if there are other electrical devices located close to the TV and receiver O At night the camera can only see 26 8m A This is not a malfunction this is the range of the infrared beam that the camera uses to see at night Move the camera closer to what you wish to view Alternately you could purchase and install a sensor floodlight which are available at most good hardware stores 10 Technical Specifications Image Sensor Video Quality Number of Effective Pixels Minimum Illumination Day Night Mode White Balance Signal Noise Ratio Electronic Shutter Gain Control Backlight Compensation Wide Dynamic Range Lens Viewing Angle Microphone Audio Range Night Vision Distance IR Cut Filter Number of Infra Red LEDs Infra Red LED Life Indoor O
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