Dell Vostro 3550 Owner`s Manual
Contents
1. Remove the ExpressCard board Remove the display assembly Remove the system board Rotate the processor cam lock in a counter clockwise direction 67 68 Installing The Processor 1 ea nn D r ba ech Insert the processor into the processor socket Ensure the processor is properly seated Tighten the cam lock in a clockwise direction Install the system board Install the display assembly Install the ExpressCard board Install the ho d switch Install the WIAN card Install the pa m rest Install the keyboard Install the WWAN card Install the hard drive Install the optical drive Install the memory module Install the access panel Install the ExpressCard Install the memory card Install the battery Follow the procedures in After Working Inside Your Computer 69 70 23 Display Assembly Removing The Display Assembly 1 9 ee A Sp Sp SE P S Follow the procedures in Before Working On Your Computer Remove the battery Remove the access panel Remove the WWAN card Remove the keyboard Remove the pa m rest Remove the WLAN card Pry off the middle cover Pull out any WWAN antenna cables from the routing hole 71 11 If your computer comes with a touch panel disconnect the touch panel cable 72 12 Remove the screws that secure the display assembly to the system 13 Installing The Display Assembly a 10 I2. as defined by ISA S71 04 1985 32 Contacting Dell Contacting Dell u NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Visit support dell com Select your support category If you are not a U S customer select your country code atthe bottom ofthe page or select Allto see more choices 4 Select the appropriate service or support link based on your need 113
3. card Remove the keyboard Remove the pa m rest Remove the WLAN card Remove the hold switch Remove the ExpressCard board Remove the display assembly Disconnect the speaker cable 87 18 Lift up the system board at an angle and remove 88 Installing The System Board 1 O Sp TI oc Px S Pa ch sch O Align the system board to the port connectors on the rear of the chassis and place the system board in the computer Tighten the screws to secure the system board in place Install the speaker cable Install the display assembly Install the ExpressCard board Install the hold switch Install the WLAN card Install the pa m rest Install the keyboard Install the WWAN card Install the hard drive Install the optical drive Install the memory module Install the access panel Install the battery 89 16 Follow the procedures in After Working Inside Your Computer 90 28 Left Input Output Board Removing The Left And The Right Input Output 1 0 Board 1 ZS 9 N O O d Sp 29 Follow the procedures in Before Working On Your Computer Remove the battery Remove the memory card Remove the ExpressCard Remove the access panel Remove the memory module Remove the optical drive Remove the hard drive Remove the WWAN cara Remove the keyboard Remove the pa m rest Remove the WLAN card Remove the ho d switch Remove the ExpressCard board Remov
4. continuous 19 5 1 0 VDC 28 30 mm 1 11 inches 137 20 mm 5 40 inches 57 80 mm 2 27 inches 22 60 mm 0 88 inch 147 00 mm 5 78 inches AC Adapter Depth 130 W Height Width Depth Temperature range Operating Non Operating Physical Vostro 3350 Height Width Depth Weight Minimum Vostro 3450 Height Width Depth Weight Minimum Vostro 3550 3555 Height Width Depth Weight Minimum Vostro 3750 70 00 mm 2 75 inches 25 40 mm 1 00 inch 154 70 mm 6 09 inches 76 20 mm 3 00 inches 0 C to 35 C 32 F to 95 F 40 C to 65 C 40 F to 149 F 27 30 mm to 29 80 mm 1 07 inches to 1 17 inches 329 20 mm 12 96 inches 228 50 mm 9 00 inches 2 04 kg 4 50 Ib 30 60 mm to 33 20 mm 1 20 inches to 1 31 inches 343 00 mm 13 50 inches 245 80 mm 9 68 inches 2 28 kg 5 02 Ib 30 40 mm to 34 80 mm 1 20 inches to 1 37 inches 375 40 mm 14 78 inches 260 20 mm 10 24 inches 2 47 kg 5 45 Ib 111 Physical Height Width Depth Weight Minimum Environmental Temperature Operating Storage Relative humidity Maximum Operating Storage Airborne contaminant level 112 30 80 mm to 34 80 mm 1 21 inches to 1 37 inches 418 40 mm 16 47 inches 286 70 mm 11 29 inches 3 00 kg 6 62 Ib 10 C to 35 C 50 F to 95 F 40 C to 65 C 40 F to 149 F 10 to 90 noncondensing 5 to 95 noncondensing G1 or lower
5. gt Follow the procedures in Before Working On Your Computer Remove the battery Remove the access panel Remove the keyboard Remove the pa m rest Lift up and remove the hold switch Installing The Hold Switch KT A A A Install the hold switch Install the pa m rest Install the keyboard Install the access panel Install the battery 51 6 Follow the procedures in After Working Inside Your Computer 52 17 Speaker Removing The Speakers ZS 9 N o oxn pog Follow the procedures in Before Working On Your Computer Remove the battery Remove the memory card Remove the ExpressCard Remove the access panel Remove the memory module Remove the optica drive Remove the hard drive Remove the WWAN card Remove the keyboard Remove the pa m rest Remove the WLAN card Remove the ho d switch Remove the ExpressCard board Remove the display assembly Remove the system board Release the speakers from the four posts 53 Re IO WW A yd NAS E E Die eC x E ANY a e e e e 54 20 Lift up the left speaker and remove Installing The Speakers O o TO AT Ps ON zs ch a O Install the left speaker Secure the speaker cables through the routing channel Install the right speaker Replace the screws to secure the right and left speakers Install the system board Install the display assembly Install the ExpressCard b
6. information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance IN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer A CAUTION Handle components and cards with care Do nottouch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins FAN CAUTION When you disconnect a cable pull on its connector or on its pull tab not Es on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOT
7. the edges to secure the palm rest Tighten the captive screws to secure the palm rest P Se P Connect the touch pad fingerprint reader and the quick launch button board cables to the palm rest 5 Tighten the screws on the bottom of the system securing the palm rest in place 6 Install the rubber pads to the bottom of the computer 7 Install the keyboard 44 8 Install the access panel 9 Install the battery 10 Follow the procedures in After Working Inside Your Computer 45 46 15 Fingerprint Reader Removing The Fingerprint Reader Follow the procedures in Before Working On Your Computer Remove the battery Remove the access panel Remove the keyboard Remove the pa m rest Release the fingerprint reader cable from the adhesive affixed to the palm rest PAN 7 Remove the screw that secures the fingerprint reader bracket 47 8 Lift up the fingerprint reader bracket at an angle and remove ie Ha 9 Release the fingerprint reader cable from the adhesive affixed to the palm rest 48 Installing The Fingerprint Reader 1 Affix the fingerprint reader cable to the palm rest 2 Tighten the screw securing the fingerprint reader bracket 3 Install the pa m rest 4 Install the keyboard 5 Install the access panel Install the battery 7 Follow the procedures in After Working Inside Your Computer 49 50 16 Hold Switch Removing The Hold Switch SS Si de O NG
8. 2 AHr e 9 cell smart lithium ion 2 8 AHr Battery Depth Height Width Weight Voltage Vostro 3750 Type Dimensions Depth Height Width Weight Voltage Temperature range 6 cell 9 cell 57 80 mm 2 27 inches 6 cell 20 80 mm 0 81 inch 9 cell 40 15 mm 1 58 inches 6 cell 9 cell 255 60 mm 10 06 inches 6 cell 340 00 g 0 75 Ib 9 cell 504 50 g 1 11 Ib 11 1 VDC e cell smart lithium ion 2 6 AHr e 9 cell smart lithium ion 2 8 AHr 6 cell 57 80 mm 2 27 inches 9 cell 57 80 mm 2 27 inches 6 cell 20 80 mm 0 82 inch 9 cell 40 15 mm 1 58 inches 6 cell 9 cell 255 60 mm 10 06 inches 6 cell 340 00 g 0 75 Ib 9 cell 504 50 g 1 11 Ib 11 1 VDC 109 Battery Operating Non operating Coin cell battery AC Adapter Input voltage Input current maximum Input frequency Output power Output current 65 W 90 W 130W Rated output voltage Dimensions 65 W Height Width Depth 90 W Height Width 110 0 C to 35 C 32 F to 95 F 40 C to 65 C 40 F to 149 F 3 V CR2032 lithium ion 100 VAC to 240 VAC 15A 16A 17A 23A 25A 50 Hz to 60 Hz 65 W 90 W or 130 W u NOTE 130 W AC power adapter is available for Vostro 3750 only e 4 34 A maximum at 4 second pulse e 3 34 A continuous e 5 62 A maximum at 4 second pulse e 4 62 A continuous 6 70 A
9. Computer Remove the battery Remove the access panel Remove the keyboard Remove the pa m rest Disconnect the antenna cables that may be connected to the WLAN card S Si PrP o N gt 7 Remove the screw that secures the WLAN card 37 8 Remove the WLAN card from the computer Installing The Wireless Local Area Network WLAN Card Slide the WLAN card into its slot Tighten the screws to secure the WLAN card in place Connect the antennaeaccording to the color code on the WLAN card Install the pa m rest Install the keyboard Install the access panel Install the battery PN SS Se SSS Follow the procedures in After Working Inside Your Computer 38 14 Palm Rest Removing The Palm Rest Follow the procedures in Before Working On Your Computer Remove the battery Remove the access panel Remove the keyboard Remove the rubber pads from the bottom of the computer ap Se ba gt 6 Remove the screws that secure the palm restto the computer 39 7 8 40 d 11 Release the touch pad data cable securing clip Release the quick launch button board cable securing clip 41 42 14 Disconnect the fingerprint reader data cable 16 Pry along the edges ofthe palm rest 43 17 Lift up the palm rest from the computer and remove Installing The Palm Rest Install the palm rest on the computer Press down on
10. Dell Vostro 3550 Owner s Manual Regulatory Model P16F Regulatory Type P16F001 Notes Cautions and Warnings KA NOTE A NOTE indicates important information that helps you make better use of your computer Paka CAUTION A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed IN WARNING A WARNING indicates a potential for property damage personal injury or death Information in this publication is subject to change without notice O 2011 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo Dell Precision Precision ON ExpressCharge Latitude Latitude ON OptiPlex Vostro and Wi Fi Catcher are trademarks of Dell Inc Intel Pentium Xeon Core Atom Centrino and Celeron are registered trademarks or trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom AMD Sempron AMD Athlon ATI Radeon and ATI FirePro are trademarks of Advanced Micro Devices Inc Microsoft Windows MS DOS Windows Vista the Windows Vista start button and Office Outlook are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc is a trademark owned by the Bl
11. Display A 76 A ene AANO 71 Removing The Camera 77 Installing The Camera ii 78 26 Display Brackets and Hmges ee 81 Removing The Display Brackets Hinges And Panel AE 81 Installing The Display Brackets Hinges and Panel 84 27 System Board td 87 Removing The System Board 87 Installing The System Board 89 28 Left Input Output Board nananana wunwawnawanaawaawawaawannawaasawnawanawanwawaan 91 Removing The Left And The Right Input Output 1 0 Board 91 Installing The Left And The Right Input Output 1 0 Board 93 29 SYSTEM SEID EE 95 NACI AA 95 System Setup Entera id Dba GB 95 SYSTEM UPCN tad 96 System Setup Options ANE D EE 101 Device Status a Ee 101 Battery Status Uobts EEN 101 Diagnostic Beep CODES aanak Aa GA aa Ak 101 A O neen atda aa aaie 103 32 Contacting Della 113 Contacting Dell diia Er 113 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist e You have performed the steps in Working on Your Computer e You have read the safety information that shipped with your computer e Acomponent can be replaced or if purchased separately installed by performing the removal procedure in reverse order WARNING Before working inside your computer read the safety
12. E The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched Turn off your computer see Turning Off Your Computer If the computer is connected to a docking device docked such as the optional Media Base or Battery Slice undock it A CAUTION To disconnect a network cable first unplug the cable from your 10 computer and then unplug the cable from the network device Disconnect all network cables from the computer Disconnect your computer and all attached devices from their electrical outlets Close the display and turn the computer upside down on a flat work surface NOTE To avoid damaging the system board you must remove the main battery before you service the computer Remove the main battery Turn the computer top side up Open the display Press the power button to ground the system board IX CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the display A CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal atthe back ofthe computer While you work periodically touch an unpainted metal surface to dissipate stati
13. Remove the screw that secures the WWAN card 31 6 Installing The Wireless Wide Area Network WWAN Card 1 ZS 9 DN al 32 Slide the WWAN card into its slot Tighten the screw to secure the WWAN card in place Connect the antennae according to the color code on the WWAN card Install the access panel Install the battery Follow the procedures in After Working Inside Your Computer Keyboard Removing The Keyboard 1 2 3 4 Follow the procedures in Before Working On Your Computer Remove the battery Release the latches that secure the keyboard to the computer Slide the keyboard up and turn it over 12 33 5 Release the keyboard cable securing clip 6 Disconnectthe keyboard cable 34 7 If your computer comes with a backlit keyboard open the keyboard backlight cable securing clip 8 If your computer comes with a backlit keyboard disconnect the keyboard backlight cable Installing The Keyboard 1 Connect the keyboard data cable to the back of the keyboard 2 Connect the keyboard data cable to the system board 3 If your computer comes with a backlit keyboard connect the keyboard backlight cable 4 Install the battery 5 Follow the procedures in After Working Inside Your Computer 35 36 13 Wireless Local Area Network WLAN Card Removing The Wireless Local Area Network WLAN Card Follow the procedures in Before Working On Your
14. SB 2 0 compliant connector and one eSATA USB 2 0 compliant connector one 8 in 1 memory card reader one Number of keys Vostro 3350 3450 3550 3555 Vostro 3750 Layout United States 86 keys United Kingdom 87 keys Brazil 87 keys and Japan 90 keys United States 101 keys United Kingdom 102 keys Brazil 104 keys Japan 105 keys OWERTY AZERTY Kanji Touchpad Active Area Vostro 3350 3450 3550 3555 X axis Y axis Vostro 3750 X axis Y axis 80 00 mm 40 70 mm 95 00 mm 52 00 mm Display Vostro 3350 Type Size white Light Emitting Diode WLED display 13 3 inch high definition HD 105 Display Active area X Y 293 42 mm x 164 97 mm Dimensions Height 189 00 mm 7 44 inches Width 314 00 mm 12 36 inches Diagonal 337 82 mm 13 30 inches Maximum resolution 1366 x 768 pixels at 263 K colors Maximum Brightness 200 nits Operating angle 0 closed to 135 Refresh rate 60 Hz Minimum Viewing angles Horizontal 40 Vertical 10 30 Pixel pitch 0 2148 mm Vostro 3450 Type WLED display Size 14 0 inch HD Active area X Y 309 40 mm x 173 95 mm Dimensions Height 192 50 mm 7 58 inches Width 324 00 mm 12 76 inches Diagonal 355 60 mm 14 00 inches Maximum resolution 1366 x 768 pixels at 263 K colors Maximum Brightness 200 nits Operating angle 0 closed to 135 Refresh rate 60 Hz Minimum Viewing angles Horizontal 40 Vertical 10 30 106 Dis
15. anaasawaa 27 Removing The ExpressCard Board ENEE 27 Installing The ExpressCard Board 29 11 Wireless Wide Area Network WWAN Card esoe 31 Removing The Wireless Wide Area Network WWAN Card 31 Installing The Wireless Wide Area Network WWAN Card 32 a A A 33 NS nn 33 Installing The Keyboard 13 Wireless Local Area Network WLAN Card een 37 Removing The Wireless Local Area Network WLAN Card 37 Installing The Wireless Local Area Network WLAN Card 38 14 Palm EE 39 Removing The Palm Rest EEN 39 Installing The Palm Rest 44 15 Fingerprint Re a ON acne 47 Removing The Fingerprint Reader 47 Installing The Fingerprint Reader EEN 49 A A SD 51 Removing The Hold Switch 51 Installing The Hold Switch 51 RENE ee 53 Removing The Speakers nenne ha cds 53 Installing The Speakers 18 Power Button Board nee 57 Removing The Power Button Board 57 Installing The Power Button Board 58 19 Quick Launch Button Board see 59 Removing The Quick Launch Button Board 59 Installing The Quick Launch Button Board 60 20 Coin Cell Raten EEN 61 Removing The Coin Cell Batter 61 Installing The Coin Cell Batter 61 A A T Removing The Heatsink Installing The Heat Sink A ete tare A A 67 Removing The Process 67 Installing The Process 69 23 Display Assembly 71 Removing The Display Assembly aaa 71 Installing The Display Assembly aanak 74 ME E 15 Removing The Display Bezel EE 15 Installing The
16. and pull out to release it from the computer a TY The Phone Subscriber Identity Module SIM 1 Pushthe SIM card into the slot until it clicks into place 2 Install the battery 3 Follow the procedures in After Working Inside Your Computer Access Panel Removing The Access Panel 1 Follow the procedures in Before Working On Your Computer 2 Removethe battery 3 Remove the screws that secure the access panel to the base of the computer 4 Lift the access panel up at an angle and remove it from the computer Installing The Access Panel Install the access panel on the back of the computer Tighten the screws to secure the access panel to the base of the system Install the battery Follow the procedures in After Working Inside Your Computer Z Se ba zz Memory Removing The Memory Module Follow the procedures in Before Working On Your Computer Remove the battery Remove the access panel Pry the retention clips away from the memory module until it pops up Pao gt 5 Remove the memory module from its connector on the system board Installing The Memory Module Insert the memory module into the memory socket Press the clips to secure the memory module to the system board Install the access panel Install the battery Follow the procedures in After Working Inside Your Computer oP o NN a 20 Optical Drive Removing The Optical Drive Follow the procedures in Before Wo
17. c electricity which could harm internal components 11 Remove any installed ExpressCards or Smart Cards from the appropriate slots Recommended Tools The procedures in this document may require the following tools e Small flat blade screwdriver e 0 Phillips screwdriver e 1 Phillips screwdriver e Small plastic scribe e Flash BIOS update program CD Turning Off Your Computer A CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shut down the operating system e In Windows Vista Click Start then click the arrow in the lower right corner of the Start menu as shown below and then click Shut Down u e In Windows XP Click Start Turn Off Computer Turn Off The computer turns off after the operating system shutdown process is complete 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 4 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer FAN CAUTION To avoid damage to the computer use only the battery designed for this 3 4 5 particular Dell computer Do not use batteries designed for other Dell computer
18. cities greater than 4 GB 103 Video Video type Video controller and memory UMA Vostro 3350 3450 3550 3750 Vostro 3555 Discrete Vostro 3350 Vostro 3450 3550 Vostro 3750 Communications Network adapter Wireless Ports and Connectors Audio Video Vostro 3350 3450 3550 3555 3750 Network adapter USB Vostro 3350 Vostro 3450 104 e integrated on system board e discrete video card Intel Graphics Media Accelerator HD AMD Radeon HD series up to 256 MB 512 MB of shared memory AMD Radeon HD6490 GDDR5 512 MB AMD Radeon HD6630 1 GB VRAM NVIDIA GeForce GT 525M 1 GB 10 100 1000 Mbps Ethernet LAN internal wireless local area network WLAN and wireless wide area network WWAN one microphone connector and one stereo headphones external speakers connector one 19 pin HDMI connector and one 15 pin VGA connector one RJ 45 connector two USB 3 0 compliant connectors and one eSATA USB 2 0 compliant connector two USB 3 0 compliant connectors one USB 2 0 compliant connector and one eSATA USB 2 0 compliant connector Ports and Connectors Vostro 3550 two USB 3 0 compliant connectors one USB 2 0 Vostro 3555 Vostro 3750 Memory card reader fingerprint reader Keyboard compliant connector and one eSATA USB 2 0 compliant connector three USB 3 0 compliant connectors and one eSATA USB 2 0 compliant connector two USB 3 0 compliant connectors one U
19. e 25 Installing The ExpressCard 1 Push in the ExpressCard into the slot until clicks into place 2 Install the battery 3 Follow the procedures in After Working Inside Your Computer 26 10 ExpressCard Board Removing The ExpressCard Board Follow the procedures in Before Working On Your Computer Remove the battery Remove the ExpressCard Remove the access panel Remove the keyboard Remove the pa m rest Lift up the ExpressCard board cable securing clip to open it ne AA DN a 8 Disconnect the ExpressCard board cable 27 28 11 Lift up the ExpressCard board at an angle and remove E SES 24 Installing The ExpressCard Board O SS d sm aS o N cs m O Install the ExpressCard board on the slot Secure the latch to the ExpressCard board Tighten the ExpressCard board to the system board Connect the ExpressCard board cable to the system board Press the securing clip to secure the ExpressCard board Install the pa m rest Install the keyboard Install the access panel Install the express card Install the battery Follow the procedures in After Working Inside Your Computer 29 30 11 Wireless Wide Area Network WWAN Card Removing The Wireless Wide Area Network WWAN Card Follow the procedures in Before Working On Your Computer Remove the battery Remove the access panel Disconnect the antenna cables from the WWAN card gt Ee NA 5
20. e from the adhesive affixed to the palm rest AB P ba o 7 Remove the screw that secures the quick launch button board 59 8 Lift up the quick launch button board and remove Installing The Quick Launch Button Board 1 Install the quick launch button board 2 Replace the screw that secures the quick launch button board 3 Install the pa m rest 4 Install the keyboard 5 Install the access panel Install the battery 7 Follow the procedures in After Working Inside Your Computer 60 20 Coin Cell Battery Removing The Coin Cell Battery SS Si ds So P gt Follow the procedures in Before Working On Your Computer Remove the battery Remove the access panel Remove the keyboard Remove the pa m rest Press on the coin cell battery to release it from the system board Installing The Coin Cell Battery KT ew NO e Insert the coin cell battery into the slot Press on the coin cell battery until it secures into place Install the pa m rest Install the keyboard Install the access panel 61 6 Install the battery 7 Follow the procedures in After Working Inside Your Computer 62 21 Heat Sink Removing The Heatsink ZS o N D5 d Sp O Follow the procedures in Before Working On Your Computer Remove the battery Remove the memory card Remove the ExpressCard Remove the access panel Remove the memory module Remove the optical drive Remove the hard dr
21. e on the computer s internal clock Displays the BIOS revision Displays the product name and the model number Displays the service tag of your computer Displays the asset tag of your computer if available Displays the type of processor Displays the speed of the processor Displays the processor ID Displays the processor L1 cache size Displays the processor L2 cache size Displays the processor L3 cache size Displays the memory installed on the computer 97 System Memory Memory Speed Device Information Fixed HDD SATA ODD eSATA Device AC Adapter Type Advanced Intel SpeedStep Virtualization Integrated NIC USB Emulation USB Powershare USB Wake Support 98 Displays the memory in built on the computer Displays the memory speed Displays the model number and capacity of the hard drive Displays the model number and capacity of the optical drive Displays information about the installed eSATA device Displays the type of the AC adapter Enable or disable the Intel Default Enabled SpeedStep feature Enable or disable the Intel Default Enabled Virtualization feature Enable or disable the power Default Enabled supply to the on board network card Enable or disable the USB Default Enabled emulation feature Allows the computer to Default Enabled charge external devices using the stored system battery power through the USB PowerShare port even whil
22. e the computer is turned off Allows USB devices to Default Disabled wake up the computer from standby This feature is enabled only when the AC adapter is connected SATA Operation Adapter Warnings Function Key Behavior Charger Behavior Miscellaneous Devices Security Set Service Tag Set Supervisor Password Set HDD Password Password Bypass Computrace Boot Boot Priority Order Hard Disk Drives Change the SATA controller Default AHCI mode to either ATA or AHCI Enables or disables adapter Default Enabled warnings Specifies the behavior of Default Function key first the function key lt Fn gt Specifies if the computer Default Enabled battery will be charged when connected to an AC power source These fields let you enable or disable various on board devices This field displays your system s service tag If the service tag is not already set this field can be used to enter it Allows you to change or delete the administrator password Allows you to set a password on the computer s internal hard drive HDD Allows you to bypass the system password and the internal HDD password prompts during a system restart resume from hibernate state Enable or disable the Computrace feature on your computer Specifies the order of different devices in which the computer will boot through at start up Specify which hard drive the computer can boot through 99 USB Storage De
23. e the disp ay assembly Remove the system board Lift up the left UO board at an angle and remove 91 92 Installing The Left And The Right Input Output I 0 Board Install the left and the right UO board Install the system board Install the display assembly Install the ExpressCard board Install the hold switch Install the WLAN card Install the pa m rest Install the keyboard Install the WWAN card 10 Install the hard drive Install the optical drive ee ek ep A IA pa 12 Install the memory module 13 Install the access panel 14 Install the ExpressCard 15 Install the memory card 16 Install the battery 17 Follow the procedures in After Working Inside Your Computer 93 94 29 System Setup System Setup Overview System Setup allows you to e change the system configuration information after you add change or remove any hardware in your computer e set or change a user selectable option such as the user password e read the current amount of memory or set the type of hard drive installed Before you use System Setup it is recommended that you write down the System Setup screen information for future reference A CAUTION Unless you are an expert computer user do not change the settings for this program Certain changes can cause your computer to work incorrectly System Setup Enter Turn on or restart your computer 2 When the blue DELL logo is displayed
24. h the up settings Press lt Enter gt to and down arrow keys As make changes to your an option is highlighted the current settings Press Options Field displays the lt ESC gt to return to the option s current and Options List available settings NOTE Not all settings listed in the Options Field are changeable Key Functions Appears below the Options Field and lists keys and their functions within the active system setup field Use the following keys to navigate through the System Setup screens Keystroke Action lt F2 gt Displays information on any selected item in the System Setup lt Esc gt Exit from current view or switch the current view to the Exit page in the System Setup lt Up Arrow gt or lt Down Arrow gt Select an item to display lt Left Arrow gt or lt Right Arrow gt Select a menu to display 96 Keystroke 0r lt Enter gt lt F9 gt lt F10 gt System Setup Options Main System Information System Date System Time BIOS Version Product Name Service Tag Asset Tag Processor Information CPU Type CPU Speed CPU ID L1 Cache Size L2 Cache Size L3 Cache Size Memory Information Extended Memory Action Change existing item value Select the sub menu or execute command Load setup default Save current configuration and exit System Setup Displays the computer model number Re sets the date on the computer s internal calendar Re sets the tim
25. ive Remove the WWAN card Remove the keyboard Remove the pa m rest Remove the WLAN card Remove the hold switch Remove the ExpressCard board Remove the disp ay assembly Remove the system board Loosen the four screws for discrete graphics or three screws for integrated graphics that secure the heatsink to the system board 63 64 Installing The Heat Sink eo Je om P WN a 10 Install the hard drive Install the optical drive ec _ Place the heat sink in the slot on the system board Tighten the screws to secure the heat sink to the system board Install the system board Install the display assembly Install the ExpressCard board Install the ho d switch Install the WIAN card Install the pa m rest Install the keyboard Install the WWAN card Install the memory module Install the access panel Install the ExpressCard Install the memory card Install the battery Follow the procedures in After Working Inside Your Computer 65 66 22 Processor Removing The Processor ZS pp N oo ee Cl Sp an Follow the procedures in Before Working On Your Computer Remove the battery Remove the memory card Remove the ExpressCard Remove the access panel Remove the memory module Remove the optical drive Remove the hard drive Remove the WWAN card Remove the keyboard Remove the pa m rest Remove the WLAN card Remove the hold switch
26. n self test 101 Beep 102 Possible Cause BIOS ROM checksum in progress of failure No RAM detected e Chipset Error North and South Bridge Chipset DMA IMR Timer Error e Time Of Day Clock test failure e Gate A20 failure e Super I 0 chip failure e Keyboard controller test failure RAM Read Write failure Real time clock power fail Video BIOS Test Failure Processor Failure Display Troubleshooting Steps System board failure covers BIOS corruption or ROM error No memory detected System board Failure Memory failure CMOS battery failure Video card failure Processor Failure Display Failure Specifications 31 u NOTE Offerings may vary by region The following specifications are only those required by law to ship with your computer For more information regarding the configuration of your computer click Start gt Help and Support and select the option to view information about your computer System Information Chipset Vostro 3350 3450 3550 3750 Vostro 3555 Processor Vostro 3350 3450 3550 3750 Vostro 3555 Memory Memory connector Memory capacity Memory type Minimum memory Maximum memory Intel HM67 AMD A70M e Intel Core i3 i5 series e Intel Core i7 Quad Core for Vostro 3750 only AMD Dual Core AMD Quad Core two SODIMM slots 1 GB 2 GB and 4 GB DDR3 SDRAM with 1333 MHz 2GB 8 GB NOTE Only 64 bit operating systems can detect memory capa
27. nstall the WWAN card ech _ 74 Attach the display assembly to the base of the computer Tighten the screws to secure the display assembly Connect the touch panel cable if any to the system board Connect the display data cable to the system board Secure the antenna cables to the routing channels Connect the antenna cables to the installed wireless solutions Connect the middle cover Install the WLAN card Install the pa m rest Install the keyboard Install the access panel Install the battery Follow the procedures in After Working Inside Your Computer 24 Display Bezel Removing The Display Bezel 1 ZS O DN oa 95 d em O Follow the procedures in Before Working On Your Computer Remove the battery Remove the access panel Remove the WWAN card Remove the keyboard Remove the pa m rest Remove the WLAN card Remove the display assembly Pry the bezel off the display assembly 10 Lift up the display bezel and remove 15 Installing The Display Bezel N O oN Oo P Sa 10 76 Place the display bezel on the computer Starting from the bottom edge press downward on the display bezel to engage the tabs Install the display assembly Install the WLAN card Install the pa m rest Install the keyboard Install the WWAN card Install the access panel Install the battery Follow the procedures in After Working Inside Your Computer 25 Camera Removing The Came
28. oard Install the hold switch Install the WLAN card Install the pa m rest Install the keyboard Install the WWAN card Install the hard drive Install the optical drive Install the memory module Install the access panel Install the ExpressCard Install the memory card Install the battery 55 20 Follow the procedures in After Working Inside Your Computer 56 18 Power Button Board Removing The Power Button Board Follow the procedures in Before Working On Your Computer Remove the battery Remove the access panel Remove the keyboard Remove the pa m rest PAN Release the power button board cable from the adhesive affixed to the palm rest 7 Remove the screw securing the power button board 57 8 Pry the latch to release the power button board then lift up and remove Installing The Power Button Board Install the power button board Secure the latch of the power button board Replace the screw to secure the power button board Install the pa m rest Install the keyboard Install the access panel Install the battery eon O aS Ye NN sa Follow the procedures in After Working Inside Your Computer 58 19 Quick Launch Button Board Removing The Quick Launch Button Board Follow the procedures in Before Working On Your Computer Remove the battery Remove the access panel Remove the keyboard Remove the pa m rest Release the quick launch button board cabl
29. play Pixel pitch Vostro 3550 3555 Type Size Active area X Y Dimensions Height Width Diagonal Maximum resolution Maximum Brightness Operating angle Refresh rate Minimum Viewing angles Horizontal Vertical Pixel pitch Vostro 3750 Type Size Active area X Y Dimensions Height Width Diagonal Maximum resolution Maximum Brightness Operating angle 0 2265 mm WLED display 15 6 inch HD 344 23 mm x 193 54 mm 210 00 mm 8 26 inches 360 00 mm 14 17 inches 396 24 mm 15 60 inches 1366 x 768 pixels at 262K colors 220 nits 0 closed to 135 60 Hz 60 50 0 252 mm WLED display 17 3 inch HD 382 08 mm x 214 92 mm 398 60 mm 233 30 mm 439 42 mm 1600 x 900 pixels at 262K colors 200 nits 0 closed to 135 107 Display Refresh rate Minimum Viewing angles Horizontal Vertical Pixel pitch Battery Vostro 3350 Type Dimensions Depth Height Width Weight Voltage Vostro 3450 3550 3555 Type Dimensions 108 60 Hz 40 10 30 0 238 mm e 4 cell smart lithium ion 2 8 AHr e cell smart lithium ion 2 8 AHr 4 cell 43 45 mm 1 71 inches 8 cell 43 45 mm 1 71 inches 4 cell 19 10 mm 0 75 inch 8 cell 42 36 mm 1 67 inches 4 cell 199 10 mm 7 84 inches 8 cell 270 00 mm 10 63 inches 4 cell 230 00 g 0 51 Ib 8 cell 446 00 g 0 98 Ib 14 8 VDC e 6 cell smart lithium ion 2
30. ra Follow the procedures in Before Working On Your Computer Remove the battery Remove the access panel Remove the WWAN cara Remove the keyboard Remove the pa m rest Remove the WLAN card Remove the display assembly Sp SS N a 2 A N Remove the display bezel Disconnect the camera cable o 11 Peel off the tape that secures the camera 71 12 Prythe latch then lift up the display and remove Installing The Camera Place the camera on the display panel slot Affix the tape to secure the camera Install the display bezel Install the disp ay assembly Install the WIAN card Install the pa m rest Install the keyboard Install the WWAN card Install the access panel O NO SS IT Z O N 18 10 Install the battery 11 Follow the procedures in After Working Inside Your Computer 79 80 26 Display Brackets and Hinges Removing The Display Brackets Hinges And Panel eo SS mm oP Fe Je gt Follow the procedures in Before Working On Your Computer Remove the battery Remove the memory card Remove the access panel Remove the WLAN card Remove the hard drive Remove the keyboard Remove the WWAN card Remove the pa m rest Remove the display assembly Remove the display bezel Remove the display camera Release the antenna cables from the right hinge 81 14 Remove the screws that secure the display brackets and hinges to the displa
31. rking On Your Computer Remove the battery Remove the access panel Remove the screw that secures the optical drive Pe ba gt 5 Use a screwdriver to nudge the optical drive out of the computer 21 Installing The Optical Drive Slide the optical drive into the compartment on the chassis Tighten the screw to secure the optical drive to the computer Install the access panel Install the battery NP Sei a sz Follow the procedures in After Working Inside Your Computer 22 Hard Drive Removing The Hard Drive Follow the procedures in Before Working On Your Computer Remove the battery Remove the access panel Remove the screws that secure the hard drive to the system gt A gt 5 Lift up the hard drive at an angle from the system and remove 23 6 Remove the screws that secure the hard drive bracket to the hard drive Installing The Hard Drive 1 Replace the screws to secure the hard drive bracketto the hard drive Place the hard drive on the chassis Replace the screws to secure the hard drive to the system Install the access panel Install the battery SS m BB o N Follow the procedures in After Working Inside Your Computer 24 ExpressCard Removing The ExpressCard 1 Follow the procedures in Before Working On Your Computer 2 Remove the battery 3 Press in on the ExpressCard and release ow 4 Pull the ExpressCard out of the computer and remov
32. s Connect any external devices such as a port replicator battery slice or media base and replace any cards such as an ExpressCard Connect any telephone or network cables to your computer CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer Replace the battery Connect your computer and all attached devices to their electrical outlets Turn on your computer Battery Removing The Battery 1 Follow the procedures in Before Working On Your Computer 2 Slide the release latches to unlock the battery 3 Slide the battery and remove it from the computer 7 IN Installing The Battery 1 Slide the battery into its slot until it clicks into place 2 Follow the procedures in After Working Inside Your Computer Memory Card Removing The Memory Card 1 Follow the procedures in Before Working On Your Computer 2 Press in on the memory card to release it from the computer 3 Slide the memory card out of the computer Installing The Memory Card 1 Push the memory card into its slot until it clicks into place 2 Follow the procedures in After Working Inside Your Computer 4 Subscriber Identity Module SIM Card eM The Phone Subscriber Identity Module SIM 1 Follow the procedures in Before Working On Your Computer 2 Remove the battery 3 Press in on the SIM card to release it from the computer 4 Grasp the SIM card
33. u ray Disc Association BDA and licensed for use on discs and players The Bluetooth word mark is a registered trademark and owned by the Bluetooth SIG Inc and any use of such mark by Dell Inc is under license Wi Fi is a registered trademark of Wireless Ethernet Compatibility Alliance Inc Other trademarks and trade names may be used in this publication to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names other than its own 2011 06 Rev A00 Contents Notes Cautions and Wamings ee 2 1 Working on Your Computer EEN 7 Before Working Inside Your Computer 7 Recommended Tons adds 9 Turning Off Your Computer 9 After Working Inside Your Computer 9 S Memory bald 13 A A 13 Installing The Memory Card 14 4 Subscriber Identity Module SIM Card see 15 Removing The Phone Subscriber Identity Module SIM 15 Installing The Phone Subscriber Identity Module SIM 16 5ACESSS Pandl a dat 17 Removing The Access Panel 17 Installing The Access Panel ENEE 18 F Optical DAVOS 21 Removing The Optical Drive 21 Installing The Optical Drive 22 8 Hard Die tee here 23 Removing The Hard Drive 23 Installing The Hard Drive 24 CR Kl ii dd 25 Removing The ExpressCd decicion NG cid ees GEO Sege oer 25 Installing The Express and 26 10 ExpressCard Board mamana nawa wunwawuawawuawawaawananwanaawanaananaasanaan
34. vice Specify which USB storage device the computer can boot through CD DVD ROM Drives Specify which CD DVD the computer can bootthrough eSATA Specify which eSATA device the computer can boot through Network Specify which network device the computer can boot through Exit This section allows you to save discard and load default settings before exiting from System Setup 100 30 Diagnostics Device Status Lights 6 p Turns on when you turn on the computer and blinks when the computer is in a power management mode Turns on when the computer reads or writes data Turns on steadily or blinks to indicate battery charge status Turns on when wireless networking is enabled Battery Status Lights If the computer is connected to an electrical outlet the battery light operates as follows Alternately blinking amber light and white light An unauthenticated or unsupported non Dell AC adapter is attached to your laptop Alternately blinking amber light with steady white light Temporary battery failure with AC adapter present Constantly blinking amber light Fatal battery failure with AC adapter present Light off Battery in full charge mode with AC adapter present White light on Battery in charge mode with AC adapter present Diagnostic Beep Codes The following table shows the possible beep codes that may be emitted by the computer when your computer is unable to complete a power o
35. y assembly 16 Release the cables from the left hinge 82 17 Peel open the tape that secures the display cable to the display panel 18 Disconnect the display cable from the display panel 83 19 Peel off and remove the display cable 20 Remove the screws that secure the display brackets and hinges to the display panel Installing The Display Brackets Hinges and Panel 1 Tighten the screws to secure the display brackets and hinges to the display panel 2 Affix the display cable to the back of the display panel 3 Secure the cables through the left hinge 4 Tighten the screws to secure the display brackets and hinges to the display assembly 5 Secure the antenna cable to the right hinge 6 Install the display camera 84 Install the display bezel Install the display assembly Install the pa m rest Install the WWAN card Install the keyboard Install the Aard drive Install the WLAN card Install the access panel Install the memory card Install the battery Follow the procedures in After Working Inside Your Computer 85 86 21 System Board Removing The System Board gt SE bo S Eet Cl Spe Sp Follow the procedures in Before Working On Your Computer Remove the battery Remove the memory card Remove the ExpressCard Remove the access panel Remove the memory module Remove the optical drive Remove the hard drive Remove the WWAN
36. you must watch for the F2 prompt to appear 3 Once the F2 prompt appears press lt F2 gt immediately KA NOTE The F2 prompt indicates that the keyboard has initialized This prompt can appear very quickly so you must watch for it to display and then press lt F2 gt If you press lt F2 gt before you are prompted this keystroke will be lost 4 If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop Then shut down your computer and try again 95 System Setup Screens Menu Appears on top of the System Setup window This field provides a menu to access the System Setup options Press lt Left Arrow gt and lt Right Arrow gt keys to navigate As a Menu option is highlighted the Options List lists the options that define the hardware installed on your computer Options List Appears on Options Field Appears Help Appears on the the left side of the System on the right side of Options right side of the System Setup window The field List and contains Setup window and contains lists features that define the information about each help information about the configuration of your option listed in the Options option selected in Options computer including List In this field you can List installed hardware power view information about your conservation and security computer and make features Scroll up and changes to your current down the list wit
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