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MoniCom 15” and 19” User Manual
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1. LD SYMCOD MoniCom 15 and 19 User Manual Documentation Version 27 09 2012 Loy SYMCOD wiri symcod corn WEB site www symcod com E mail support symcod com MoniCom Warranty Symcod warrants its products to be free from defects in material and workmanship during one year from the purchase date If a product proves to be defective in material or workmanship during the warranty period Symcod will at its choice repair or replace the product with a similar product Replacement Product or parts may include remanufactured or refurbished parts or components The replacement unit will be covered by the balance of the time remaining on the customer s original limited warranty Symcod provides no warranty for the third party software included with the product or installed by the reseller distributor customer or any other party Warranty does not include Any product on which the serial number has been defaced modified or removed Damage deterioration or malfunction resulting from Accident misuse neglect fire water except for waterproof units lightning or other acts of nature unauthorized product modification or failure to follow instructions supplied with the product Repair or attempted repair by anyone not authorized by Symcod Damage to or loss of any programs data or removable storage media Software or data loss occurring during repair or replacement Any damage of the product due to
2. MoniCom to be powered on or off Connectors Power In SVGA USB RS 232 Figure 3 Connectors of MoniCom Power in Allows to connect to a 120 or 240VAC power network external power supply included SVGA Allows to connect to the SVGA port of a computer SVGA cable included USB Allows to connect the touch screen to the USB port of a computer USB cable included The driver must be installed on the computer Driver is available at www symcod com RS 232 Allows to connect the touch screen to the serial port of a computer RS 232 cable included ELO compatible no additional driver needed ATTENTION To ensure proper working of the touch screen it is recommended to use only USB or RS 232 not both at the same time 12 MoniCom WWW SYMCOD COM SYMCOD With the MoniCom are provided two L shaped brackets to allow you to tie your USB cable and power cable to prevent them from disconnecting unexpectedly To tie your USB cable use one of the screws from the USB connector to hold the bracket in place connect your USB cable then tie it to the bracket with a tie wrap not included To tie your power cable follow these same steps using the provided screw 13 Z gt MoniCom WWW SYMCOD COM SYMCOD MoniCom maintenance A Cleaning Painted aluminum may react to some chemical agents in particular with ammonia and with products containing hydroxide or certain acids Clean it with a soft soap to prevent any damage to the case Onc
3. refused 14
4. Product 006 01219B 1000 Recommended for environments with very abrasive dust screen covered with a fine layer of tempered glass allows operation with deep scratches Environmental specifications Operating temperature C torage temperature C Relative humidity without condensation Outdoor Lx Nowell sa 40 fo a oo 2 xj x MoniCom 19 S QO The casing is not designed to be watered However the front is water tight and therefore will resist dripping and splashing 2 gt MoniCom WWW SYMCOD COM SYMCOD Dimensions in inches for the 15 and 19 MoniCom 15 Top view Wall mount Desktop mount Side view Side view 3 26 7 82 1613 MoniCom 19 Top view Wall mount Desktop mount Side view Side view 3 26 11 2 19 58 Z gt MoniCom WWW SYMCOD COM SYMCOD Power The MoniCom is powered through an external 12 VDC power supply which connects to a 120 240VAC power network Power cable and power supply are provided with the unit A WARNING powering Before installation please turn off powering source Plug the unit only when the installation is completed A WARNING earth ground Make sure that the MoniCom case is properly grounded Options description Orientation of Connectors Because every installation is different from another and to provide more flexibility the orientation of the connectors can be configured during assembly at our facil
5. Z gt MoniCom WWW SYMCOD COM SYMCOD Mounting variants The MoniCom is always sent with its support installed at the bottom of the unit and in Wall mount position However it is possible to change the location and position of the support to respond to different needs Here are some examples of mounting variants pa BAA If the support provided with the unit doesn t fit your needs you can make your own support using the same mounting holes at the back of the casing Here are dimensions for location of these mounting holes MoniCom 15 Mounting Holes 10 60 10 24 thread 8x Max depth 0 25 i e 10 ct MoniCom WWW SYMCOD COM SYMCOD MoniCom 19 Mounting Holes 10 60 10 24 thread 8x Max depth 0 25 0 16 The MoniCom also offers VESA100 mounting 100mm x 100mm at the back to allow installation to a VESA mounting arm These mounting holes accept M4 screws not included that must not exceed a depth of 1 25 4mm The VESA mounting can also be used to install a Thin Client device since some manufacturers are using this standard to mount their boxes VESA 100m x 100mm M4 4x 1 2 gt MoniCom WWW SYMCOD COM SYMCOD Detailed Specifications The MoniCom is provided with some ports see Figure 2 allowing the connection to a computer Figure 2 MoniCom bottom view Power button The power button figure 2 allows the
6. e in a while use air blast to remove dust if needed Certification This equipment has been found compliant to class A Part 15 of FCC Rules These limits are intended to get a reasonable protection against dangerous interferences when the equipment is used in an industrial or commercial environment This equipment emits uses and can generate radiations of radio frequencies and can cause dangerous interference for radio communications if it is not used in accordance with the instruction manual The use of this equipment is not planned for a residential use Service and support Support Please use EMAIL for your requests gt For technical questions hardware and software email at support symcod com e Provide a detailed description of the problem and or questions problem happens when intermittent problem e Please indicate model number and serial number if applicable gt For all other questions please use symcod symcod com or Symcod Inc at 1171 Notre Dame O Victoriaville Qc G6P 7L1 Phone 1 800 203 9421 1 819 751 0095 Fax 819 751 1292 Return Merchandise Authorisation RMA All return request must be authorized by SYMCOD Inc To do so please refer to the following http www symcod com rma e You will receive a formal confirmation number RMA e The RMA number must be printed on each box e All freight charges are at the customer expense and responsibility Please take note that collect package will be
7. installation of the product Causes external to the product such as electric power fluctuations or failure Use of supplies or parts not meeting Symcod specifications Failure of owner to perform periodic product maintenance as stated in documents supplied Any other cause which does not relate to a product defect Damage caused by static Removal installation freight and set up service charges WWW SYMCOD COM Warning A Safety amp reliability page 3 Powering page 8 Earth ground page 8 Fixation amp handling page 9 Cleaning page 13 SYMCOD Disclaimer The material on this document is intended for end user distributor and or reseller use Although downloading and printing documents is allowed Symcod will not be responsible for any modification or any other use of any content in the displayed downloaded material Please note that all documents are subject to change without notice and are occasionally revised to specify correct or revise the content or for other purposes Therefore the version displayed on the site may differ from your original printed copy Please contact us if you require assistance Symcod Inc assumes no liability for damage incurred directly or indirectly errors omissions or discrepancies between the device and the manuals or documents supplied Symcod is not responsible for any loss or damage Including data corruption interruption of operation lost business information lost
8. ity By default the connectors will be oriented downwards If specified on order the connectors can be oriented upwards a MoniCom WWW SYMCOD COM SYMCOD How to install your MoniCom The support provided with the MoniCom permits to install the unit on a wall or on a table Once fixed the angle of the MoniCom can be easily adapted to the needs of each user no need to do a new adjustment of the screws see A fixation amp handling How to install the MoniCom Desktop position Wallmount yr position D Base support Figure 1 Base support MoniCom Side view 1 Determine the appropriate emplacement plane amp motionless surface Be sure to choose a fixed and solid plane surface able to support the weight of the MoniCom 2 On the base support D completely unscrew screw A wall mount or the screw B desk top the screw C see figure 1 3 Separate the base support D from the MoniCom e Fix the base support D at the chosen emplacement e Replace MoniCom on its base support in the desired position Wall mount or desktop and fix the corresponding screw A for wall mount B for desktop e Tighten the screws on each side of the base support A WARNING fixation amp handlin Choose a fixed and solid plane surface able to support the weight of the MoniCom 15 approximately 9 4 lbs 4 26Kg 19 approximately 15 5 Ibs 7 Kg Handle the MoniCom safely in order to avoid any back wound
9. production etc caused by use non use or misuse of any of the information contained in this document Symcod Inc is not responsible of the content or validity of the links gave as references for other products not manufactured by Symcod Inc Documents include instruction book user guide operating instructions manuals safety precautions instructions data sheets or any other documents supplied by Symcod MoniCom WWW SYMCOD COM SYMCOD IMPORTANT Read me first By carrying out the installation and the use of this equipment you accept the rules and limitations described in this document or any other document relating to this product By carrying out the installation and the use of this equipment you are presumed having read all the safety warnings A A WARNING Safety and reliabilit SYMCOD Inc will not be responsible for the use of this equipment for other purpose then data collection This equipment is designed and intended for an industrial and commercial use only The MoniCom is not for a residential use MoniCom WWW SYMCOD COM SYMCOD The MoniCom is a touch screen monitor specifically designed for dusty industrial environment without watering The casing of the MoniCom is made of aluminum which gives it his lightness and resistance The MoniCom is provided with a 15 19 TFT LCD resistive touch screen and with a solid aluminum stand which allows desktop or wall mount installation in a few minutes A VESA mounting i
10. s also available to adapt to a compatible arm or to install a Thin Client box that uses this standard The Ultra Resistant touch screen is offered for usage in environment where there is particularly abrasive dust Unlike the standard touch screens that are covered with a polymer this one is covered with a thin layer of tempered glass which makes it much more resistant to the abrasives and even allows it to function with deep scratches The touch screen used in the MoniCom is ELO compatible on the serial port no additional driver needed p S MoniCom WWW SYMCOD COM SYMCOD Main characteristics MoniCom 15 Color touch screen Inputs Outputs Pad Ultra resistant Maximum power consumption Resistive i ros port USB port vron Product 006 01215B 1000 X Recommended for environments with very abrasive dust screen covered with a fine layer of tempered glass allows operation with deep scratches Environmental specifications me ST el 1s hele Relative humidity without condensation as 9 2 9 2 A O Q g E D g Eg Q 2 O QO The casing is not designed to be watered However the front is water tight and therefore will resist dripping and splashing p S MoniCom WWW SYMCOD COM SYMCOD WWElimeielelardakiaes MoniCom 19 Color touch screen Inputs Outputs 15 Ultra resistant Maximum power consumption Resistive ros port USB port von
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