Anonymous User Manual - FCA Fiat Chrysler Automobiles
Contents
1. Email Address Please note that all comunications to the user from eSupplierConnect will be sent to this email address Y Group Email Address optional a group mailbox if available e g info company com Address 1 Work Address Address 2 optional Additional address data Address 3 optional Additional address data Country Related to Address 1 Vv Y City Related to Address 1 Page 22 28 November 18 2015 v9 2 esUrrPLI lt FIAT CHRYSLER AUTOMOBILES di State Province Related to Address 1 gt Postal Code Related to Address 1 gt Phone Number Work phone number gt Fax Number optional Work Fax Number gt Mobile Number optional Work Mobile Number Select Next Step to go to next step Page 23 28 November 18 2015 v9 2 FCA eSUrrLli r FIATCHRYSLERAUTOMOBILES OOOO CONNECT Insert Internal Contact Information of vour Organization Internal contact information of your Organization o M Company Information User Information Internal Contact Information Fill in all the fields with the data of a contact person within your Organization This information will be used to verify your registration Notice Your request has to be accepted by a Supplier Security Administrator within your Organization First Name Last Name Email Reason Reset At this step the supplier can insert contact data optional a2. 4 Previous Step 2 Chose the type of the user you want to create the options gt Register as a New User The End User can o Request new applications o Access Applications that have been approved by SSA o Modify application access in terms of Supplier Codes and Roles o Manage Personal Master Data o Manage Favorites Resources and Applications o Read important communications sent by FCA to the Suppliers gt Register as a New Supplier Security Administrator The SSA has the same access as an End User and can also O O Manage their own company s administration group structure e g Nominating other administrators Creating new administration groups Page 20 28 Manage their own company s end users e g Add Change Delete and Authorize user IDs November 18 2015 v9 2 FCA eSUrPrPLI gt 2 C T FIAT CHRYSLER AUTOMOBILES Select the Administration Group in which to create the user Select the Administration Group gt Y 3 1 Company information User Information Internal Contact Information Please select the most appropriate Administration Group Root or Basic where you want to register based on the Supplier Codes you have to use Note that you will not be able to see application data on codes outside this group To help you choose the green highlighted Administration Group s contain the Supplier Code you specified during the registration process
3. FCA lt FIAT CHRYSLER AUTOMOBILES 4 2 Supported Browser This section lists the browser currently supported by the eSupplierConnect portal Browser Version Version 7 Version 8 Internet Explorer IE Version 9 Compatibility Mode Version 10 Latest versions supported Chrome Latest versions supported Safari 5 0 on Mac OS 10 5 6 Safari on Mac OS Safari 5 1 on Mac OS 10 6 7 Safari 6 0 on Mac OS 10 8 Page 28 28 November 18 2015 v9 2
4. Organization Code Organization Name Organization Information 1900006705 TEST CODE CHR ORGANIZATION f Root Administration Group UN Basic Administration Group TEST CODE DCX PORTAL APPL OWNERS TEST CODE DCX PORTAL HELP DESK Ei AG containing your Supplier Code Select the administration group to which you will belong Notice To help you choose the green highlighted Administration Group s contain the Supplier Code you specified during the registration process Click on Next Step button on the top of page to move to the next step Page 21 28 November 18 2015 v9 2 FCA esUrrPLI gt FIAT CHRYSLER AUTOMOBILES T Insert Personal data User master data I gp E Company Information User Information Internal Contact Information Admin Group Name Group Type Replace as a New User TEST CODE Chrysler Portal Admin Root Administration Group First Name Middle Name Last Name Birthday Email Address Group Email Address Preferred System Language Address 1 Address 2 Address 3 City Postal Code State Province Country Phone Number Fax Number Mobile Number 4 Previous Step Next Step E X Mandatory fields are highlighted with an asterisk gt First Name user first name Last Name user last name gt gt Birth date Month and Day month and day of user s birth date gt
5. of the present manual 5 Footer area This section contains links that allow you to filter news and information based on the selected Region i e EMEA or NAFTA In addition you can find information about terms of use and privacy policy of the Portal Page 7 28 November 18 2015 v9 2 FCA esUrPrPLI gt 2 2 Actors External Users The eSupplierConnect s portal content and functionalities presented to the user depend on the access mode From an eSupplierConnect perspective each external user belongs to one of the following user categories gt Supplier Security Administrator SSA A supplier security administrator can o request access to applications o Create specific supplier users o lock and unlock users o associate applications to user IDs o clone a user o reset the password of a user o create an Administration Group An SSA could be e ROOT Administrator A Root Administrator is the SSA of all the company The user with this role will be the person in charge of all the company and all the users created into the system for his her company e BASIC Administrator A Basic Administrator is the SSA of his her own Administration Group subset of the company and all the users created into the system for his her Administration Group and the Groups underneath gt End User An end user can o use the applications available for him her o request access to extra applications and or suppl
6. Name First Name of the internal contact person gt Last Name Last Name of the internal contact person Email Email of the internal contact person gt Reason The rationale about why you want to register to have access to eSupplierConnect Select Submit button to complete the process and send the request to the approver The person in charge to approve the request is the one of the Internal FCA eSupplierConnect Administrators Page 19 28 November 18 2015 v9 2 FCA FIAT CHRYSLER AUTOMOBILES GATEWAY Not the first user for the Organization Select the type of User gt n Company Information 3 1 User Information Internal Contact Information Register as a New User Register as a New Supplier Security Administrator Register as a new End User The End User can Request new applications Access Applications that have been approved by SSA Modify application access in terms of Supplier Codes and Roles Manages own User Master Data Manages own Favorites Resources and Applications Read important communications sent by FCA to the Suppliers Register as a new Supplier Security Administrator SSA The SSA has the same access as an End User and can also Manage their own company s end users e g Add Change Delete and Authorize user IDs Manage their own company s administration group structure e g Nominating other administrators Creating new administration groups
7. S p A Board of Directors Meeting second quarter 2014 results gt Supported Browsers LEARN MORE gt Register as a New User Terms of Use Privacy policy Global Home EMEA LATAM NAFTA APAC 2014 Company Info Page 6 28 November 18 2015 v9 2 FCA esUrrPLI gt FIAT CHRYSLER AUTOMOBILES OE ONNECITI 2 1 Portal Structure The Global Home Page has the following structure Anonymous Area FCA SUPPLIES Welcome to eSupplierConnect Providing enhanced features to improve performance collaboration and communication between Fiat Chrysler Group and supplier partners gt LOGIN CORPORATE NEWS IN THE SPOTLIGHT The Environment Responsibility as a vocation LEARN MORE Approval of cross border merger to create Fiat Chrysler Automobiles N V FCA LEARN MORE Need Help Fiat S p A Board of Directors Meeting second quarter 2014 results supported Browsers sob nics Global Home Register as a New User Terms of Use Privacy policy Global Home EMEA LATAM NAFTA APAC 2014 Company Info In the table below is a quick explanation of each section Log in and main section selection This section contains links to the Login page Support Area Self Registration for information please see the next chapter o 2 Notice that within a Region Page a new user can complete the self registration process to request access to eSupplierConnect this process is detailed in chapter
8. your company Address City Postal Code State Province Country Phone Number Fax Number 4 Previous Step LE Mandatory fields are highlighted with an asterisk gt Address Street or plaza of the Administation Group Country Related to Address City Related to Address State Province Related to Address Postal Code Related to Address Vv WV Phone Number Contact number gt Fax Number optional field Select Next Step to go to next step Page 15 28 November 18 2015 v9 2 FCA eSUPPLI 2 FIAT CHRYSLER AUTOMOBILES Information about your company O C Company Information User Information Internal Contact Information The Supplier Code 61234 you entered does not have a Root Administration Group which means you are the first user to request authorization for this code In order to create the related Root Administration Group for your organization you will need to enter a unique name Root Administration Group Name 2 5 Mandatory fields are highlighted with an asterisk Administration Group Name Write the Administration Group Name you desire Select Next Step to go to next step Page 16 28 November 18 2015 v9 2 FIAT CHRYSLER AUTOMOBILES FCA Sure User master data Y y Company Information User Information Internal
9. Anonymous User Manual eSupplierConnect Version 9 2 November 18 2015 Page 1 28 November 18 2015 v9 2 FC FIAT CHRYSLER AUTOMOBILES Table of contents 1 Introduction 2 About eSupplierConnect 2 1 2 1 22 2 3 Portal Access Portal Structure Actors External Users Organization and Administration Structure 3 Self Service Registration 3 1 3 1 1 Self Registration Path and Steps Self Registration First User of an Organization 4 Need Help 4 1 4 2 Help Desk Support Supported Browser Page 2 28 lt November 18 2015 v9 2 FCA lt FIAT CHRYSLER AUTOMOBILES 1 Introduction This document is the Anonymous User Manual and provides all the required information to begin to use eSupplierConnect Portal The next paragraphs explain PART 1 gt Basic information and general guidelines of eSupplierConnect PART 2 gt Self service registration detailing how a supplier can register in order to have access to eSupplierConnect s functionalities and applications PART 3 Support area Describing how to contact the Help Desk or find information about eSupplierConnect Page 3 28 November 18 2015 v9 2 FCA E PART 1 GENERAL INFORMATION Page 4 28 November 18 2015 v9 2 FCA esUrrPLI gt FIAT CHRYSLER AUTOMOBILES 2 About eSupplierConnect eSupplierConnect is the Fiat Chrysler Automobiles fol
10. Contact Information You the first user from your Organization to register on eSupplierConnect and so you will become the Root Supplier Security Administrator The Root Supplier Security Administrator main duties and responsibilities are Manage your own company s end users e g Add Change Delete and Authorize user IDs Manage your own company s administration group structure e g Nominating other administrators Creating new administration groups Note If you not the appropriate person for this role you can continue with the registration procedure but after that the correct person should register as an administrator to cover this role The eSupplierConnect Helpdesk can assist in setting up that person and downgrading your profile E Admin Group Name m Group Type Replace as a New User alllalllalla Root Administration Group First Name o Middle Name LLL Last Name J Birthday Monti ay Tei Preferred System Language Engish M Address 2 AAA Address 3 AAA Postal Code AA StateProvince AAA BEEN Phone Number Fax Number AA Mobile Number Previous Step Next Step P Reset Help Mandatory fields are highlighted with an asterisk gt First Name user first name gt Last Name user last name gt Birth date Month and Day month and day of user s birth date gt Email Add
11. des Quick learning modules that describe eSupplierConnect functionalities o Frequently Asked Questions FAQs Answers to commonly asked questions about new user registration Covisint migration and more gt Contact Help Desk this link takes you to two options for requesting support or help with a problem o Create a Ticket Visit the eSupport system to open a new ticket or check the status of an existing ticket o Call for Support Use these telephone numbers to contact the help desk over the phone Page 26 28 November 18 2015 v9 2 FCA lt FIAT CHRYSLER AUTOMOBILES 4 1 Help Desk Support The Help Desk options also include gt Create a Ticket Visit the eSupport system to open a new ticket or check the status of an existing ticket Note Login is required gt Call for Support Use these telephone numbers to contact the help desk over the phone International English dad rl 800 85573586 EE as UK Notes When dialing a universal toll free number the caller must first dial the appropriate country s international access code When a user calls he will be automatically directed to the Main Language related to each number e g Italy gt Italian USA gt English Brazil gt Portuguese If the related language is not available because of the time zone the call will be automatically redirected to the International Number English Page 27 28 November 18 2015 v9 2
12. ier codes available for his her organization gt Anonymous user log in is not required An Anonymous User can o Navigate in the Anonymous Area Self register to the portal Note Supplier Security Administrators can also perform end user activities Page 8 28 November 18 2015 v9 2 lt LER AUTOMOBILES 2 3 Organization and Administration Structure A new external user registration into eSupplierConnect the very first one starts the definition of the organizational structure of the supplier company triggering the creation of the ROOT Administration Group that is the header of the company this group must have at least a user with ROOT Administrator role All the supplier codes that belong to a company are assigned to the ROOT Administration Group and the Root Administrator is the person in charge to manage them in eSupplierConnect The Root Administrator can divide its company in subsets delegated administration and assign part of the supplier codes of the company to the different subsets these subsets are called Basic Administration Groups A Basic Administration Group connects a subset of supplier codes with certain characteristics Region Country Subsidiaries etc The real content of a grouping level its organization and usage is an option input by the root administrator Page 9 28 November 18 2015 v9 2 ol 4A CA eSUrr li FIAT CHRYSLER AUTOMOBILES C ONN Consider the followi
13. ks as a progress bar as it highlights the current step in blue The mandatory fields are highlighted with an asterisk Information about your company Welcome to the eSupplierConnect self guided registration procedure If you are not the first person from your organization to use eSupplierConnect you can request assistance from one of the Supplier Security Administrators from your company This process may also be performed by your Supplier Security Administrators through their administration control panel The information icon next to the field will provide more details about that field Click on the related information button to see more details about each field Notice All the fields in red are mandatory Main FCA Region of interest Supplier Code Company Name Please note that the first user to be registered for your company is automatically set up as the Root Administrator Page 13 28 November 18 2015 v9 2 FCA eSUrrLli r FIATCHRYSLERAUTOMOBILES OOOO CONNECT Insert the information related to vour compan Information about your company gt B8 F Company Information User Information Internal Contact Information Welcome to the eSupplierConnect self guided registration procedure If you are not the first person from your organization to use eSupplierConnect you can request assistance from one of the Supplier Security Administrators fr
14. lowing referenced as FCA suppliers portal through which the suppliers partners will be able to access applications resources and communications eSupplierConnect grants gt A unified access point for all FCA suppliers gt Multi purpose portal content not only related to Purchasing needs gt A single supplier portal to gather information Faster user ID provisioning and management gt Ease of access to applications with a single sign on Page 5 28 November 18 2015 v9 2 FCA eSUnPnpLi z a FIATCHRYSLERAUTOMOBILES CONNECT 2 1 Portal Access In order to access eSupplierConnect use the URL below httos www esupplierconnect com The following page is displayed E CT Click on the logo representing which organization you want to access FIAT CHRYSLER AUTOMOBILES le INDUSTRIAL Choose either FCA or CNH Industrial by clicking on the appropriate logo The image below is the Global Home Page of eSupplierConnect ECA eSUPPLIZ2 EN oN N E Welcome to eSupplierConnect Providing enhanced features to improve performance collaboration and communication between Fiat Chrysler Group and supplier partners 00000020 gt LOGIN CORPORATE NEWS IN THE SPOTLIGHT The Environment Responsibility as a vocation Approval of cross border merger to create Fiat Chrysler Automobiles N V FCA gt Global Home p LEARN MORE LEARN MORE gt Need Help Fiat
15. nd Reason mandatory the rationale about why you want to register to have access to eSupplierConnect Select Submit button to complete the process and send the request to the approver The person in charge to approve the request is one of the Supplier Security Administrator of the Administration Group chosen during the Select Administration Group step who may approve or reject your request Page 24 28 November 18 2015 v9 2 FCA eSUrrLli zr FIAT CHRYSLER AUTOMOBILES PART 3 SUPPORT Page 25 28 November 18 2015 v9 2 FCA SUPPLIES FIAT CHRYSLER AUTOMOBILES 4 Need Help This section explains what to do in case any problems arise or if you would like additional information about eSupplierConnect and what is the support service offered ECA eSUPPLIZR Welcome to eSupplierConnect IN THE SPOTLIGHT ibility as a vocation LEARN MORE t Chrys 25 LEARN MORE jarter 2014 results LEARN MORE Global Home The Support Area is reachable from the left side menu by clicking on Need Help This link takes you to eSupplierConnect resources divided in sub menus gt Need Help this link contains all content and useful information to solve your issue These information are also replicated specifically in the following two main areas gt Reference Material this link takes to the following content o Manuals User guides that provide in depth details on all sections of eSupplierConnect o Quick Reference Gui
16. ng example The ROOT Administration group for a supplier is gt Group World Under Group World there are two different BASIC Administration Groups gt Region NAFTA gt Region EU Region NAFTA and Region EU are two different entities that can manage their own codes and their own structure subset Region NAFTA has three different BASIC Administration Groups gt Country USA gt Country CANADA gt Country MEXICO All these groups are different entities that can manage their own codes and their own structure subset The system shows the organizational structure using different icons for each group type M Root Administration Group UN Basic Administration Group In the image below an example of a Supplier Administration Groups tree in the eSC portal TT Root Administration Group RUN Basic Administration Group Bm AG containing your Supplier Code Page 10 28 November 18 2015 v9 2 ECA eSUPPLIZR PART 2 FUNCTIONALITIES Page 11 28 November 18 2015 v9 2 FCA esUrrPLI gt FIAT CHRYSLER AUTOMOBILES OOOO CONNECT 3 Self Service Registration This section describes the process to register to eSupplierConnect as a new user explaining how to start the self registration process and how to register as a Supplier Security Administrator or as an End User 3 1 Self Registration Path and Steps From the Global Home Page you can start the
17. om your company This process may also be performed by your Supplier Security Administrators through their administration control panel The information icon next to the field will provide more details about that field Click on the related information button to see more details about each field Notice All the fields in red are mandatory Main FCA Region of interest 22 3 Supplier Code a Company Name DO Next Step gt m ELT In this section the following data fields are required as mandatory gt Main FCA Region of interest This refers to the region where your main FCA partner is located i e NAFTA or gt Supplier Code The supplier code assigned to each vendor by FCA This code is related to the region previously selected gt Company Name The supplier company name Once you have filled in these fields with the appropriate information click on Next Step in order to move to the next registration phase Page 14 28 November 18 2015 v9 2 FCA FIAT CHRYSLER AUTOMOBILES GATEWAY First user for the organization esUrrPLI gt C If you the first user of your organization you must provide company information and Root Administration Group Name Information about your company E j Company Information User Information intemal Contact Information Please specify this additional information about
18. ress Please note that all comunications to the user from eSupplierConnect will be sent to this email address gt Group Email Address optional a group mailbox if available e g info company com gt Address 1 Work Address gt Address 2 optional Additional address data Address 3 optional Additional address data Country Related to Address 1 Page 17 28 November 18 2015 v9 2 FCA eSUrrLli zr FIAT CHRYSLER AUTOMOBILES gt City Related to Address 1 State Province Related to Address 1 gt Postal Code Related to Address 1 gt Phone Number Work phone number gt Fax Number optional Work Fax Number gt Mobile Number optional Work Mobile Number Select Next Step to go to next step Page 18 28 November 18 2015 v9 2 FCA esUrrPLI gt FIAT CHRYSLER AUTOMOBILES NE T Insert the Internal FCA Contact Data Cambiare Immagine e valori fields Insert the FCA Internal Contact Data 2 Company Information User Information Internal Contact Information Fill in all the fields to identify your FCA contact e g the buyer This information will be used to verify your registration Notice Your request has to be approved by an internal FCA eSupplierConnect Portal Administrator First Name Last Name Email Reason At this step the supplier must insert internal Fiat Chrysler Automobiles contact data First
19. self registration process by clicking the Register as a New User in the left side menu Link to Global Home https www esupplierconnect com FCA eSUPPLIZ2 CO M N E C Welcome to eSupplierConnect Providing enhanced features to improve performance collaboration and communication between Fiat Chrysler Group and supplier partners gt LOGIN CORPORATE NEWS IN THE SPOTLIGHT The Environment Responsibility as a vocation LEARN MORE Approval of cross border merger to create Fiat Chrysler Automobiles N V FCA gt Global Home one LEARN MORE Register as a New User gt Need Help Fiat S p A Board of Directors Meeting second quarter 2014 results gt Supported Browsers LEARN MORE Terms of Use Privacy policy Global Home EMEA LATAM NAFTA APAC 2014 Company Info Page 12 28 November 18 2015 v9 2 FCA FIAT CHRYSLER AUTOMOBILES e oC z U E ol af 3 1 1 Self Registration First User of an Organization After selecting Register as a New User a new window is opened General Rules self registration steps are the same for both administration users and end users who have to be activated to operate in eSupplierConnect To successfully complete the self registration process it is required to fill in all the mandatory fields in the forms Inthe top of the page left corner a navigation bar shows the required steps to complete the self registration This also wor
Download Pdf Manuals
Related Search