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INSTALLATION MANUAL

1. When pairing a sensor or device for the first time or going back and editing them later you can create custom names for your sensors and devices that the panel will both display and speak during chimes alerts alarm events and in your text and e mail notifications sensor or device touch the Custom Description field 1 When choosing a name for your Front Door 8 Custom Description Front Window LS Settings Installation Security Sensors r N Edit Sensor You can also edit the names of Home Control Devices 2 The Android keyboard will automatically sarahs searoom window open Type the sensor name 24 characters max and touch Done 3 Touch Save or Add New to complete the process and save your wl Installer Code Access DSC Confidential and Proprietary Page 84 of 114 V Master Code Access Last updated 4 29 15 All rights reserved CUSTOMIZATION DSC EDIT CHIMES FIND IT Sensors or devices paired with the DSC Touch can be assigned a unique tone or chime to help the end user differentiate between them For example you may want to have a separate chime on a pool gate than you do for the front door or assign a unique tone to the back door so you can distinguish it from the front Multiple chimes are available and can be wee accessed from the High Wire i following areas On The Hunt Sound app Add sensor device Door Bell Edit sensor de
2. INSTALLATION MANUAL DSC Touch 1 4 3 Software The DSC Touch is a 7 touchscreen built with an Android operating system providing full security and smarthome functionality in an easy to use interface INTRODUCTION INCLUDED IN BOX DSC ii Touch QUICK Bower INSTALL GUIDE J Supply ABOUT THIS GUIDE This document outlines the basic hardware specifications and software directions to install and customize the DSC Touch Note that the information presented is not comprehensive but is specifically dedicated to those menus features and systems accessible solely to those with the proper installation code Features accessible to users and installers alike are outlined in the DSC Touch User Guide The information contained is confidential and proprietary and is solely owned by DSC Any reproduction modification or distribution without permission is strictly prohibited DSC Confidential and Proprietary Page 2 of 114 Last updated 4 29 15 All rights reserved SUPPORT QUESTIONS Contact us us at 800 387 3630 or tech dsc com This manual covers the following models of DSC Touch Alarm System SCW9067C CDMA model SCW9067H HSPA model Reference to DSC Touch throughout this manual applies to all these models unless stated differently TABLE OF CONTENTS CONTENTS HARDWARE 5 Exterior Front 6 Exterior Back 7 Interior 8 Wiring Diagram 9 Installing the Back Plate 10 Poweri
3. CO Detector Hardwire Translator Wireless Translator Heat Water Shock Sensor Freeze Tilt Image Sensor Door Bell Smoke M Door Window M Sensor DLId Enter Sensor DL Id lt Sensor Type Door Window v gt Sensor Nagga Door Window Motion Glass Break Key Fob Keypad Auxiliary Pendant DSC Confidential and Proprietary Page 26 of 114 Last updated 4 29 15 All rights reserved Settings p Installation Security Sensors P AutoLearn Sensor J Installer Code Access Master Code Access INSTALLATION SENSOR NAME FIND IT When you select the sensor name field you can choose from a variety of preset sensor names by scrolling up and down or create a custom description Front Door Custom Description Sensor DL Id Enter Sensor DL Id ront Window i Settings Sensor Type lattante l ui Back Door m p _ Sensor Name Front Door Bal D gt I pacxwindow Installation Chime Type G Door i Da Security Sensors Sensor Group 10 Entry Exit Normal Del AutoLearn Voice Prompts On y ca Sensor BACK Master Code Access DSC Confidential and Proprietary Page 27 of 114 Last updated 4 29 15 All rights reserved INSTALLATION SENSOR NAME CUSTOM DESCRIPTION FIND IT When you select Custom Description as your sensor name the keyboard will appear Type in the desired name up to 24 characters alphanumeric only no specia
4. Service 1 Contact Dealer to enable production server from Alarm com dealer site the production server Settings ESENE Checks service for uploading 1 Reboot the panel and repeat test 8 panels logs 2 Check wifi and Internet connectivity zla Z Wave Enable Check panel s ZWave module 1 Reboot the panel and repeat test System Tests Disable operation 2 Master reset and repeat test Check that the panels siren is EA Panel Test Sirens functioning properly Burglar 1 Verify the siren is plugged in Auxiliary Fire CO J Installer Code Access YJ Master Code Access DSC Confidential and Proprietary Page 100 of 114 Last updated 4 29 15 All rights reserved TROUBLESHOOTING SYSTEM MONITOR FIND IT The system monitor allows you to see the Wi Fi connection and information as well as the other services running in the panel Connection Connected SecurityRFService Running IP Address 192 168 1 136 FacilityService Running SSID deran ZWaveService Running Penas Settings UpgradeService Running Speed 72 Mbps LogService Running Internet Available PanelStatus ormaj of mm System y Monitor Refresh J Installer Code Access Master Code Access DSC Confidential and Proprietary Page 101 of 114 Last updated 4 29 15 All rights reserved TROUBLESHOOTING Dica CANNOT LOAD HELP VIDEOS FIND IT If your panel cannot load a help video you will receive an error
5. Up to 242 WiFi Zigbee Z Wave Cellular Security R F Wired x2 Wired x1 Internal Storage Push Push Status LED Stereo 1 5W x 2 DSC Touch Android 2 2 2 7 inch LCD 800x480 320 cd m2 24bit Resistive single touch Role based Dealer Installer Master User Guest Duress WiFi 802 11b g n 2 4Ghz 1x1 Proprietary Image Sensor capable of pairing with up to 5 devices 69 total Up to 30 lights 18 Smart Sockets 6 locks 5 thermostats and 10 other devices Verizon CDMA 1xRTT 700Mhz model SCW9067C or HSPA 850 1900Mhz model SCW9067H 433 MHZ up to 59 security zones Non powered closed loop circuit Powered external siren 6 12v DC 120 mA 4GB NAND Flash Standard size x 1 Recommended card SDHC 4 16GB capacity 2 color LED indicator green ready red armed Left speaker dedicated to panel sounds and voices Right speaker dedicated to 2 way voice SPECIFICATIONS Items Camera Microphone Siren Tamper Battery Buttons Mechanical Power Supply Mount Certification Temperature Camera Parameters Front Camera Microphone Piezo Tamper Switch Type Hard Buttons Dimension Weight DC Back Plate UL cUL FCC IC Safety Operational Storage Front Camera DSC Touch O 3MP Fixed Focus Embedded omni directional microphone high gain for 2 way voice Built in SIA Rated siren with sound pressure level at 91 dba at 3 05m conforms to UL 1023 Panel tamper switch with spring release and
6. Access Touch Sensor Tests V Master Code Access DSC Confidential and Proprietary Page 71 of 114 Last updated 4 29 15 All rights reserved SYSTEM TESTS HOME CONTROL TEST FIND IT Home Control Test ewave Test the connection between the panel and enrolled Z Wave devices to ensure they are communicating properly To perform a Home Control Test touch the Run button A successful test will result in a Pass anda time stamp aN Settings elba 2 Light Normal 10 22 AM Pass Run z System Tests May 07 2015 4 Door Lock Unreachable 10 23 AM Fail Run F May 07 2015 awaye Home Control Test 7 Installer Code Access Note If a test fails relocate device change batteries and or rediscover network J Master Code Access DSC Confidential and Proprietary Page 72 of 114 Last updated 4 29 15 All rights reserved SYSTEM TESTS PANEL TEST FIND IT Panel Test The panel can test all its connections and capabilities with this single easy to use test Each test can be initiated manually or use the Run All button to run all tests at once 3 Test results are Arm Disarm Pass 04 43 PM reported pass Tail Setti Jan 07 2015 and are color coded ettings Run Camera Run green or red Under tn z System Tests Test Time the date and time of the test Photos Run Help Videos R n Vv Panel Test ma q J Installer Code Access YJ Master Code A
7. Exit Normal Delay This sensor does not report or trigger an alarm This is a chime only sensor when Safety Sensors are active regardless of panel status Great for detached garage shops UL NOTE Functionality in conjunction with garage door openers has not been evaluated by UL cUL Garage Tilt Safety Tilt Entry Exit y Triggers alarm after long delay expires Arms with both Stay and Long Delay Away DSC Confidential and Proprietary Page 40 of 114 Last updated 4 29 15 All rights reserved SENSOR GROUPS DOOR BELL GROUP NAME SUPERVISED SCENARIO This sensor does not report or trigger an alarm This is a chime only sensor when Safety Sensors are active regardless of panel status great to automate with Image Sensor and notifications etc Local Safety Sensor SMOKE M GROUP NAME SUPERVISED SCENARIO Triggers an alarm when sensor detects smoke or a rapid rise 2 ke H y DSC Confidential and Proprietary Page 41 of 114 Last updated 4 29 15 All rights reserved SENSOR GROUPS DOO R WIN DOW M For use only with Multi function Door Window Sensors NAME SUPERVISED SCENARIO Entry Exit Normal Delay Entry Exit Long Delay Instant Perimeter D W Instant Interior Door Away Instant Follower Y Delay DSC Confidential and Proprietary Page 42 of 114 Last updated 4 29 15 All rights reserved Gives a period of time to exit the home or to disarm the panel when
8. Hardware Specifications HARDWARE HARDWARE EXTERIOR FRONT Panel Camera 7 LCD Resistive Touch Screen Emergency Button Microphone Home Button DSC Confidential and Proprietary Page 5 of 114 Last updated 4 29 15 All rights reserved HARDWARE EXTERIOR BACK Mounting holes gt Cooling Vents Mounting plate SD Card Slot Two Way Voice Speaker Panel Sounds Speaker Rear access opening Siren DSC Confidential and Proprietary Page 6 of 114 Last updated 4 29 15 All rights reserved HARDWARE INTERIOR Cellular Antenna Image Sensor Radio Cellular Module A Note Tamper Switch HSPA Models will contain a SIM card Battery Panel Speaker Connector Terminal Block Two Way Voice Speaker Z Wave Radio Connector Battery Connector y Microphone Connector al AUTI O N The battery should NEVER be disconnected without following proper power down procedures page 92 Failure to comply may result in data corruption panel failure and a void of the manufacturer s warranty DSC Confidential and Proprietary Page 7 of 114 Last updated 4 29 15 All rights reserved HARDWARE LSC WIRING DIAGRAM Note Normally Note Do not connect the plug Only DCIN DCIN terminals evaluated by Open in adapter to a switched outlet UL cUL Other terminal connections have Contacts not been evaluated by UL cUL 4 7k 4 7k Hardwire Piezo Siren J Supervised bell output
9. Locks is 6 Maximum number of misc Z Wave devices is 10 GA Home Control Settings A Installation Allow Master Disabled Allow Master User Code to access Z Wave Settings Code Z Wave Settings Allw Master Disabled Allow Master User Code to access Z Wave device installation settings Code Z Wave Management J Installer Code Access Master Code Access Enabled Activate or deactivate Z Wave radio UL Note Additional Z Wave devices other than what has been indicated as maximum limits have not been evaluated by UL cUL For Supplementary Use Only not Part of the Fire CO and Security System INSEE Nie DSC HOME CONTROL DEVICES FIND IT Z Home Control Devices JWAVE Add Edit Clear and remove Z Wave peripherals in Home Control Devices Remove All Devices S Add Device Delete all Z Wave devices from l Pair new devices the DSC Touchs memory Redi N k AN Edit Device le an eacenecee to Setti _ O ettings di ex SUM BORviCe devices on the Z Wave network aN ant Devi Installation A AEE Neighbor Info P Wave device Requires you touch the Pair button on the device Devices connection to the panel Delete Device From Panel Z Wave Counters Remove a Z Wave device from Shows Z Wave commands by the DSC Touchs memory does category not require you to have the device Clears or resets the memory of a Z Diep asain T borne P er Wave devices help establish a WAVE J Installe
10. TEST TROUBLESHOOTING FIND IT If you run a panel test and it fails use the following steps to fix the issue ine Tests the arm disarm Reboot panel run test again then if necessary perform a f gt lt F c gt Test panel camaciaeperation Reboot panel run test again then if necessary perform a master reset and repeat test phates Checks that photos are loaded 1 Go to Apps gt Photo Frame gt Add Photos in the photo frame app 2 Add photos from Wifi photo sets or an SD card 1 Go to Settings gt Load Help Videos Helo Videos Checks help videos are 2 Load All the Help videos in SD card and insert it into panel v System Tests P installed in the panel 3 Add the selected files from SD card to help videos list on the panel EA Panel Test Batter Check panel bater heahih 1 Make sure the battery is connected Y P y 2 If test continues to fail replace the battery Checks panel s LCD screen 1 Reboot the panel and repeat the test LED ONDE operation 2 If this test continues to fail LCD may be faulty J Installer Code Access YJ Master Code Access Settings DSC Confidential and Proprietary Page 98 of 114 Last updated 4 29 15 All rights reserved TROUBLESHOOTING PANEL TEST TROUBLESHOOTING FIND IT e 1 Reboot the panel and run the test again aL LCD Red Green Check panel LED operation 2 Master reset and repeat test System Data Check panel backup software 1 Provide user option to crea
11. Test the panels connection to the cellular network IQ2 Devices Test Runs a connectivity test with Image Sensor Config connected IQ2 secondary Test the panels connection to Image Sensors wf Installer Code Access 8 YJ Master Code Access DSC Confidential and Proprietary Page 67 of 114 Last updated 4 29 15 All rights reserved SYSTEM TESTS WI FI TEST FIND IT Wi Fi Test wif The Wi Fi test checks the DSC Touchs connection to your network Before running this test be sure to connect the panel to the network See customization section for directions on connecting to Wi Fi To perform a Wi Fi Test touch the Run button F4 v y N 4 Settings WI FI Run elba z System A successful test will result in a pass and indicates the date and time of the test Tests wic Wi Fi Test Wi Fi Pass 01 42 pm Run 72 Mbps Jul 02 2014 Note If test fails please check your Wi Fi settings YJ Installer Code Access V Master Code Access DSC Confidential and Proprietary Page 68 of 114 Last updated 4 29 15 All rights reserved SYSTEM TESTS SENSOR TEST FIND IT Sensor Test a The panel can test its connection and communication to the individual security sensors Before running this test there must be at least one security sensor paired with the system Sensors connected to the panel will appear on the screen Tamper or open a sensor to test refer
12. message Please ensure that your video s meet the requirements Acceptable File types m4v Total storage space 200MB Settings NOTE videos look best i Load Help in aspect ratio Videos 800x480 J Installer Code Access Master Code Access DSC Confidential and Proprietary Page 102 of 114 Last updated 4 29 15 All rights reserved This document is subject to change without notice Tyco Safety Products Canada Ltd DSC assumes no responsibility for errors or omissions and disclaims any liabilities and losses experienced as a result of using this document For the most recent documentation contact your local vendor This document may contain images or information used in normal operations of the DSC Touch the Product These may include fictitious names of people and companies Any similarity to actual names and addresses of businesses or persons is coincidental A EULA WARNING READ CAREFULLY Note to Installers This warning contains vital information As the only individual in contact with system users it is your responsibility to bring each item in this warning to the attention of the users of this system System Failures This system has been carefully designed to be as effective as possible There are circumstances however involving fire burglary or other types of emergencies where it may not provide protection Any alarm system of any type may be compromised deliberately or m
13. rights reserved SENSOR GROUPS HARDWIRE TRANSLATOR NAME SUPERVISED SCENARIO me fe aag mode O amperse S o Away mode WIRELESS TRANSLATOR GROUP NAME SUPERVISED SCENARIO Away mode DSC Confidential and Proprietary Page 38 of 114 Last updated 4 29 15 All rights reserved SENSOR GROUPS WATER a NAME SUPERVISED SCENARIO Haers Triggers and alarm when sensor detects presence of water UL NOTE flood D sensor functionality has not been evaluated by UL cUL Please note When selecting Water you will see two additional options under Sensor Sub Type For multi function sensors select Multi Function 1 for all others select Flood 2 SHOCK SUPER srove NAME VISED SCENARIO Shock Glase Break pins and trips Shock Sensor immediately when armed to both Stay and Away Break A ae _ Arms and trips Shock Sensor Immediately when armed only to Away Please note When selecting Shock you will see two additional options under Sensor Sub Type For Shock select IQ Shock for all others select Other Shock SENSOR GROUPS FREEZE GROUP NAME SUPERVISED SCENARIO Triggers and alarm when sensor detects low temperatures UL NOTE 52 Freeze Y temperature sensor functionality has not been evaluated by UL cUL NAME SUPERVISED SCENARIO Triggers alarm after normal delay expires Arms with both Stay and Away Entry
14. to individual sensor Excellent 3 RF packets received documentation for instructions if needed Pass 1 2 RF packets received The panel will audibly report and display test results for the aN Settings sensor being tested No Signal No RF packets received Green pass or Red fail aa Svst Note For UL cUL perform a placement test first for all wireless initiating 7 ystem devices The acceptable result shall be Excellent Tests z binii ied rili eit Sensor Test 1 7524A0 Front Door Pass 02 59 pm Sep 08 2014 2 6FEFAA Office Door Pass 02 59 pm Sep 08 2014 V Installer Code Access YJ Master Code Access DSC Confidential and Proprietary Page 69 of 114 Last updated 4 29 15 All rights reserved SYSTEM TESTS CELLULAR TEST FIND IT Cellular Test Test the panels built in cellular radio connection You must first activate the radio through alarm com prior to this test To begin the test press S ARE N 7 Cellular Test OTASP Start and watch for the results on the screen start Cancel Start Cancel Settings PRL Unknown PKG Unknown ela Celia hairless KAn EURA ATANIN Call Central Station to check reports if needed 7 System Tests OTASP The OTASP function is used to register the built PEZI mF in CDMA module with the Verizon network This FRR pIEsHe pest ttenn reer tres Tea nr enti pean W representative Hitting OK will check the OTASP status the OTASP should already
15. 480 in MP4 format with a bitrate under 2000 each All videos combined must be less than 200MB s from SD Card Add Add the selected files to Help Video list OK Replace Clean up the panel s Help Videos files and copy the selected one 1 Select whether you want to 2 Choose the videos you 3 Click OK to continue add videos onto your panel want to put on the panel Once complete the video adding them to other available by checking the boxes will appear in your video videos or replace all existing next to the video name library videos with new ones DSC Confidential and Proprietary Page 87 of 114 Last updated 4 29 15 All rights reserved FIND IT Settings Load Help Videos J Installer Code Access Master Code Access TROUBLESHOOTING TROUBLESHOOTING ABOUT FIND IT Oo oe ee UOO Displays whether the battery is disconnected charging or full gt Battery level Displays the battery s charged percentage a Battery voltage Displays the battery s voltage in numbers n Displays the panels current software version for both the user interface and the Software version l i Settings alarm com integration g Displays installed Linux version About Displays installed Android version Android System Version Shows which version of the Android system the panel has currently installed Displays the panel s hardware version Displays Panel Manufacturer System PIC Versio
16. 6 12 VDC 120 mA max o w o0 Note cc 5 x 8 as A Useonly Class 2 power limited power supply NA ww gt Z Z__Inputrating 100 240VAC 50 60Hz 1A nE 1 Output rating 12 5VDC 1 2A y Model MU15 R125120 A1 P N MU15 R1125 AOOS for USA Model MU15 R125120 A1 P N MU15 R1125 A01S for Canada DSC Confidential and Proprietary Page 8 of 114 Last updated 4 29 15 All rights reserved HARDWARE INSTALLING THE BACK PLATE g gt Remove the retainer screw Remove the back plate Secure one corner of the Ensure the plate is level and place in a safe location from the panel by pulling plate in the desired and secure to wall with downward from the top location be sure to appropriate mounting position rear access hardware not provided opening over the location of your wire DSC Confidential and Proprietary Page 9 of 114 Last updated 4 29 15 All rights reserved HARDWARE POWERING THE PANEL Hang the panel s Plug in battery connector Connect power supply Connectthewireto Power suspension strap on the wire to terminal block Supply temida hook mounted to the back Red DCIN Red Positive plate Black DCIN Black Negative IMPORTANT To ensure proper power at the panel 18AWG wire no longer than 25 feet should be used between the Panel and the Power Supply CAUTION Once connected DO NOT unplug the battery without following proper power down procedures page 92 Disconnecting the battery
17. Door So rhea Bilin eG y listing its Neighbor aN Settings Nodes Front Door B a Installation 6 Thermostat Neighbor nodes for Back Door 4 7 TV Smart Socket Keyuan Home Control 7 TV Smart Socket 8 Shelf Smart Socket Devices 9 Bedrom Socket 2 Shelf Smart Socket ose Neighbor Info J Installer Code Access DSC Confidential and Proprietary Page 52 of 114 Master Code Access Last updated 4 29 15 All rights reserved INSTALLATION COUNTERS FIND IT Counters shows commands sent to Z Wave devices Acknowledged Acked commands olo are good A large amount of Failed commands signifies that the network isn t very efficient 2 or that devices may be out of range Try rediscovering the network or adding additional 4 Acedo Command was successful and acknowledged by the sensor it did not use the normal e G automatic Z Wave network route to execute the command for this device command we was re routed on the Z Wave network in order to succeed Acked commands Command was successful and acknowledged by the sensor it used the normal Settings auto route automatic Z Wave network route to execute the command for this device Failed commands Not possible to transmit data because Z Wave network is busy jammed Command Installation network failed failed to execute Network failed Not possible to transmit data because Z Wave network is busy jammed Command iz Home Control failed to exe
18. High Low Low Low 41 F Low LOCATION Weather reporting is based on e J location as indicated by the zip BACK HELP CONTACT US code entered into Alarm com when the account is created DSC Confidential and Proprietary Page 78 of 114 Last updated 4 29 15 All rights reserved CUSTOMIZATION DSC PHOTO FRAME FIND IT PHOTO FRAME The DSC Touch can be set to display digital photos when not in use This feature called Photo Frame can be changed or turned off through Photo Frame Settings Touch photo to preview Se ee Oe g at Choose a display type for AL Apps TE your photo frame Opt to ee eeeeler turn it off completely ra Photo Frame scroll through pre loaded Add Photos images or view a CT weather clock DSC Confidential and Proprietary Page 79 of 114 Last updated 4 29 15 All rights reserved CUSTOMIZATION DSC PHOTO FRAME APP BUTTONS FIND IT Le PLAY Starts Photo Frame immediately Good for testing photo frame TN feature appearance and transitions REMOVE PHOTOS Allows you to remove photos one by one or all at Remove Photos once ADD PHOTOS Add new photos using an SD card or download one of several Wi Fi photo sets using your panels WiFi connection a SETTINGS Change the Photo Frames Display Type from Off to On or A Apps enable a Weather Clock screen saver Change transitions adjust display time se
19. ade Software Settings 9 Touch Upgrade via SD Card 10 The panel will search the SD Card for the patch and begin downloading it automatically p Installation 11 Once complete touch OK to reboot the panel DO NOT TOUCH THE SCREEN The process will take about 7 minutes and the buttons may turn red screen may turn off etc After the panel reboots the home screen will appear and the buttons will turn green For F Upgrade the next 5 minutes the panel will update the backup partition Do not power down or use Software the panel during this time 11 Eject the SD Card Settings enter your installer code default is 5555 SD Card then Z Installer Code Access Safely Remove Master Code Access IMPORTANT Failure to perform these steps in the proper sequence may result in data corruption and or panel failure TROUBLESHOOTING DSC POWER DOWN FIND IT DO NOT remove all power without following the steps below In the event of needing to 5 move the panel from one location to another it IS safe to unplug the power supply while leaving the battery plugged in gt 1 Select Settings from the home screen f 2 Enter the installer or master code A O 3 Select Power Down 4 Wait for panel LEDs to turn off IMPORTANT Failure to perform these steps in the proper sequence may result in Settings 5 Disconnect the power i data corruption and or panel failure Power Down QUESTIONS Contac
20. afety devices Loss of Supervisory Signals 24 Select the length in hours 24 before reporting a loss of for Non Emergency Sensors supervision on security devices Security Select the length in minutes 1 10 before reporting an AC power Account Loss of AC Power Timeout 3 lo e l Select the length in minutes 10 120 before reporting a loss in D ne euan wicOur oe cellular signal J Installer Code Access Master Code Access Note For UL cUL the wireless supervision window for Emergency sensors Smoke detectors CO detectors shall be set to 4h DSC Confidential and Proprietary Page 20 of 114 Last updated 4 29 15 All rights reserved INSTALLATION SECURITY ACCOUNT FIND IT Setting o petae fOO oesi When enabled the range for entry and exit delays is as follows Entry delay 30 240 seconds Exit Delay 45 254 seconds Disabled When disabled the range for entry and exit delays are as follows A Entry delay 5 to 240 seconds Exit delay 5 to 254 seconds Note for UL cUL set entry delay to 45 sec and for UL set exit delay to max 120 sec and A Cc gt for cUL set exit delay to 60 sec Weather Temperature Select the temperature format Fahrenheit or Celsius i Settings l Select a panel language All settings and menus will change except Engish videos English French and Spanish pP Installation Select your favourite languages This setting determines what 2 English languages the bi lingual toggle uses in t
21. aired Products which Digital Security Controls determines not to be repairable will be replaced by the nearest equivalent product available at that time The current market price of the replacement product will be charged for each replacement unit D Intended use Use the Product for its intended use only refer to the data sheet and user documentation Any use other than the Product s intended use will void any applicable warranties For the latest Product information contact your local vendor or visit us online at www dsc com E FCC compliance Changes or modifications not expressly approved by DSC can void the users authority to operate the Product This Product has been tested and found to comply with FCC Rules This Product generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this Product does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the Product and receiver Connect the affected equipment and the Product to separate outlets on different branch circuits Consult the de
22. aler or an experienced radio TV technician for help F WARNINGS Warning Do not connect the Product to an AC receptacle that is controlled by a switch Warning Do not connect the Product to a High Power AC receptacle Warning This Product should be installed in accordance with the National Fire Alarm Code ANSI NFPA 72 National Fire Protection Association Batterymarch Park Quincy MA 02269 Printed information describing proper installation operation testing maintenance evacuation planning and repair service is to be provided with this Product In Canada the product shall be installed in accordance with the Standard for the Installation of Residential Fire Warning Systems CAN ULC S540 Warning Owner s instruction notice The Product is not to be removed by anyone except occupant or certified dealer representative Warning This Product and all sensors associated with it collectively the System should be tested once a week Warning This System must be checked by a qualified technician at least once every three 3 years Warning Users are advised to create their own Fire and Emergency Evacuation plan Information to create a plan can be found at the following website National Fire Protection Association http www nfpa org categoryList asp categorylD 1979 United States Fire Administration https apps usfa fema gov publications or via other equivalent agencies Warning This System cannot call the local police sta
23. allation TROUBLESHOOTING DSC AUTOMATIC SOFTWARE UPDATES FIND IT Turning on automatic software updates enables the panel to check for new software version every 24hrs by default yA Touch Settings fA Enter Installer code default is 5555 a Touch Installation tf 2D Touch Upgrade Software Make sure the Automatic Updates button is checked x Change update interval by selecting Automatic Upgrade Interval P Settings Note For UL cUL the automatic software update feature shall not be enabled Installation SUPPORT h Upgrade Software QUESTIONS Contact us at 800 387 3630 or fA installer Code Access tech dsc com Master Code Access DSC Confidential and Proprietary Page 93 of 114 Last updated 4 29 15 All rights reserved TROUBLESHOOTING DSC SOFTWARE UPDATE VIA SD CARD FIND IT 1 Insert an SD card into your computer We recommend a class 4 or higher SDHC card with 4gb 16gb storage space 2 Download the current software from www dsc comM requires login 3 Once the file is downloaded right click the file and select Unzip or Open 4 Drag all files to your SD card Delete ANY other files and safely remove the SD card fA from your computer 5 Slide your SD card into the slot on the back left of the DSC Touch tf DP 6 Touch Settings and enter a valid installer code defautt is 5555 7 Touch Installation 8 Touch Upgr
24. ar Device Clear signal ress Pair or Learn Z Home Control button on device Qwave Devices Note each Z Wave device is different and not all devices have a hard button to pair or learn Refer to your devices installation manual for specifics on pairing or learning T Clear Device J Installer Code Access DSC Confidential and Proprietary Page 48 of 114 Master Code Access Last updated 4 29 15 All rights reserved INSTALLATION DELETE DEVICE FROM PANEL Z Wave device Id Type Name a lil Touch Delete Device From Panel K Door Locks Front Door 10 Smart Socket Smart Socket Left Socket Right Socket 4a BACK Check the boxes next to the device s you want to delete DSC Confidential and Proprietary Page 49 of 114 Deletes Z Wave device from the panel This does not clear the devices memory Before adding the device to another network see instructions on how to Clear a FIND IT Touch Delete Settings B y a Installation Fe Gwav Home Control Devices Delete Device l From Panel J Installer Code Access Master Code Access Last updated 4 29 15 All rights reserved INSTALLATION REMOVE ALL DEVICES FIND IT Deletes all Z wave devices from the panel and resets the panel s Z Wave controller Touching Remove All Devices brings a confirmation pop up asking you to conf
25. ay fail to operate as expected for a variety of reasons Some but not all of these reasons may be Inadequate Installation A security system must be installed properly in order to provide adequate protection Every installation should be evaluated by a security professional to ensure that all access points and areas are covered Locks and latches on windows and doors must be secure and operate as intended Windows doors walls ceilings and other building materials must be of sufficient strength and construction to provide the level of protection expected A reevaluation must be done during and after any construction activity An evaluation by the fire and or police department is highly recommended if this service is available e Criminal Knowledge This system contains security features which were known to be effective at the time of manufacture It is possible for persons with criminal intent to develop techniques which reduce the effectiveness of these features It is important that a security system be reviewed periodically to ensure that its features remain effective and that it be updated or replaced if it is found that it does not provide the protection expected e Access by Intruders Intruders may enter through an unprotected access point circumvent a sensing device evade detection by moving through an area of insufficient coverage disconnect a warning device or interfere with or prevent the proper operation of the system e Power Fail
26. below Setti Beeps ettings Panel Trouble Panel sounds when tampered or opened Chime type and frequency are set below p Installation Beeps F Edit Trouble Select the chime type for Sensor Low Battery Sensor Tamper and Panel Tamper Beep Chimes Sound Trouble Beeps Determines the amount of time between each trouble beep Length can be set between Timeout 3 60 mins default is 60 mins Note for UL cUL the maximum time between trouble beeps shall be set to 1 minute i Installer Code Access V Master Code Access DSC Confidential and Proprietary Page 56 of 114 Last updated 4 29 15 All rights reserved INSTALLATION SYSTEM LOGS FIND IT the server for troubleshooting and bug identification es o Requires Tell the panel to begin uploading a history of it s activity to the server This manual information is used to troubleshoot bugs and diagnose panel problems The push panel will upload any logs saved in it s memory ee poaa Disabled Automatically upload the systems log to the servers every 2 hours Tell the panel how much information to record in log files Installation No log output No information recorded Fatal Record fatal or severely problematic information only System Log Level Debug Error Record all errors and fatal issues Logs Warn Record warnings errors and fatal issues Info Record all generic non customer related information Debug Record diagnostic messages Info Warnings Errors and Fa
27. ccess DSC Confidential and Proprietary Page 73 of 114 Last updated 4 29 15 All rights reserved SYSTEM TESTS DSC IQ2 DEVICES TEST FIND IT IQ2 Devices Test Vv Runs a connectivity test with connected remote keypads Note For UL cUL the remote keypad has not been evaluated for use Pressing Ping on n SS a selected device will 65 1Q2 192 168 0 129 Active Ping test the connectivity aN Settings r between the IQ panel ia z System Tests and the IQ2 7 Remote Devies Note IQ2 devices Test connect to the primary panel over Wi Fi BACK V Master Code Access DSC Confidential and Proprietary Page 74 of 114 Last updated 4 29 15 All rights reserved CUSTOMIZATION CUSTOMIZATION SYSTEM SETTINGS FIND IT a Use system settings to connect to Wi Fi adjust sound settings turn brightness up or down and safely eject your SD card s E a F S Wireless Settings Connect to the local network using the panel s Wi Fi a Sound Adjust the volume and other sound settings on the panel Note Alarm siren volume cannot be adjusted Settings Brightness Adjust the brightness of the panel s LCD sage system SD Card Display total space available space and the option to unmount an inserted SD Card B Settings Manually adjust the panel s date and time J Installer Code Access 4 Master Code Access DSC Confidential and Proprietary Page 76 of 114 Last updated 4 29 15 Al
28. color coded to show the current system status Green LED when disarmed Red LED when armed The panel s Panic and Home buttons also illuminate to show panel status These LED lights will NOT illuminate if the panel is running on battery only The green header is labeled System Ready Disarmed which indicates that all of the sensors are closed and the system is ready to be armed June 03 2014 SYSTEM NOT READY DISARMED Tue 08 33 AM The yellow header is labeled System Not Ready Disarmed which indicates that one or more of the sensors are tampered or open Touch the bar to see a list of these sensors The orange header is labeled System Armed Stay Mode which indicates that non bypassed doors and windows are armed The red header is labeled System Armed Away Mode which indicates that ALL non bypassed sensors are armed DSC Confidential and Proprietary Page 14 of 114 Last updated 4 29 15 All rights reserved SOFTWARE FOOTER The footer bar contains Settings Help and Contact Us dealer contact portal as SETTINGS CONTACT US Settings Access panel installation and customization options This area requires a valid Dealer Installer or Master code and provides varied access by user permission level P Help Access video tutorials FAQs and URLs for other documentation Contact Us Access dealer security provider contact information including phone numbers w
29. cute Qwave Devices Network not idle Auto routed command failed because Z Wave network is not yet stable Command failed to execute Counters Netwoeneno route Auto routed command failed because there is no successful Z Wave network route to the device Command failed to execute J Installer Code Access DSC Confidential and Proprietary Page 53 of 114 Master Code Access Last updated 4 29 15 All rights reserved INSTALLATION TIMER FIND IT oe a Change entry and exit delay lengths in the Timer app en o e Normal Entry Entry 30 Entry Delay How much time users have to enter their code after opening a Exit Delay Exit 60 door programmed as an Normal Entry Exit delay door When SIA Limits enabled 30 to 240 seconds aN Settings When SIA Limits disabled O5 to 240 seconds Long Entry Exit Entry Exit Delay How much time users have to exit the location before the panel gt Delay 100 arms itself gt Installation Exit 120 When SIA Limits enabled 45 to 254 seconds When SIA Limits disabled O5 to 254 seconds Q Timer Note For UL cUL set the entry delay to 45 sec and exit delay max 120 sec for UL and max 60 sec for cUL J Installer Code Access Master Code Access DSC Confidential and Proprietary Page 54 of 114 Last updated 4 29 15 All rights reserved INSTALLATION SOUND FIND IT The DSC Touch sound settings can be found here as well as inside the i apps section of th
30. e Access Master Code Access DSC Confidential and Proprietary Page 60 of 114 Last updated 4 29 15 All rights reserved INSTALLATION SECURITY AND ARMING FIND IT l Automatically extend countdown timer if delay door is opened Auto Exit Time Extension l during countdown process a second time Keyfob Instant Arming Enabled When enabled turns off exit and entry delays if keyfob is used to arm the system Allow Master Code to Access Disabled Allow the master code to access these features and settings Security and Arming Note this option shall be disabled for UL cUL aN Settings p Installation Security and Arming J Installer Code Access Master Code Access DSC Confidential and Proprietary Page 61 of 114 Last updated 4 29 15 All rights reserved INSTALLATION CAMERA SETTINGS FIND IT a When enabled the built in camera will take a single photograph when a Disarm Photos Enabled user disarms the panel When disabled the panel will not capture if images upon disarm O oa S When an alarm is triggered the panel will take 2 photos One when the f a AO note napiga alarm has been triggered and the second at the end Allow Master Code to Disabled Allow th d hese f acces Access Image Settings isable ow the master code to access these features and settings Settings E a Installation Camera O Settings J Installer Code Access Master Code Access DSC Confidentia
31. e panel on the home screen Master Code has access to this section as well as installer code aN mp A F G e Volume Controls the master volume for the entire panel and all its audible functions except siren ii including tones videos voice chimes etc Settings Voice Settings Indicates whether the panel should speak Sensors Panel messages Safety Sensors and p Installation home control device actions can all be toggled independently unchecking a box disables the individual feature unchecking the primary box disables all wn Sound Chime Settings Indicates whether the panel should emit tones beeps Sensors Panel and Safety Sensors can all be toggled independently unchecking box disables feature Note the DSC Touch also sounds a Piezo siren in three different tone patterns based on police fire or medical wl Installer Code Access emergencies The priority of the alarms is as follows Fire CO Alarm Burglary Siren is not controlled in the wl Master Code Access sound settings DSC Confidential and Proprietary Page 55 of 114 Last updated 4 29 15 All rights reserved INSTALLATION SOUND FIND IT lll Fy All Trouble Toggles all sensor and panel trouble beeps on or off P Beeps a i Sensor Low Panel sounds when a sensors battery is low Chime type and frequency are set below P os Battery r Sensor Tamper Panel sounds when a sensor is tampered Chime type and frequency are set
32. e performed also with primary AC power de energized For recommended smoke detectors maintenance instructions refer to user manuals associated with compatible DSC models WS4916 and WS4926 smoke detectors G BATTERY INFORMATION amp WARNINGS Main AC DC Supply Converter Voltage frequency max input current Voltage Panel Battery Battery Type Lifetime Power Cycles DC voltage battery model number max charging current trickle charge current battery capacity in ampere hours Input 100 240V AC DC converter 60Hz 0 68A Max output 12 5V 1 2 Amps Lithium lon Polymer battery 300 Power Cycles fully charged to fully discharged state 8 4V max Springpower 704077 400mA 50mA max 2500maH Warning Battery Capacity Detection The battery will be automatically monitored for low battery capacity Warning messages will be sent to the Product and to the Alarm com Backend informing the customer of the low battery condition this occurs whenever the current battery capacity falls below 30 of the fully charged capacity The Product will also provide optional trouble beep warnings for the low battery conditions The Product warning messages can be viewed on the Security Status Alerts Tab Warning Battery Unplugged Detection The battery will be automatically monitored to detect occurrences of the battery being unplugged Warning messages will be sent to the Product and to the ADC Backend informing the customer of the unp
33. ebsite and e mail address for support and service content pushed automatically from dealers Alarm com account DSC Confidential and Proprietary Page 15 of 114 Last updated 4 29 15 All rights reserved SOFTWARE DSC SETTINGS FIND IT To access Settings you must enter a code however only the Dealer and Installer code has access to installation options The Master Code does NOT have access to the installation menu A l Default Dealer Code Default Installer Code Default Master Code L ma Please enter user code 5 5 5 5 5 5 5 5 1 2 3 4 _ aN Settings ABC 3 DEF Access to all Access to all Access to limited functions to install functions to install functions Te E OE and customize the and customize the including editing J g 9 panel and panel and sensor names PORS TUV NXYZ f i awe peripherals as well peripherals camera app user Clear Q x as Master Reset management and Dealer and connecting Cancel Contact to Wi Fi DSC Confidential and Proprietary Page 16 of 114 Last updated 4 29 15 All rights reserved SOFTWARE DSC SETTINGS MENU FIND IT O O O Pr iv pu Gi kd Settings Menu accessed through the Installation System Settings User Management About System Tests Installer Code a Ae i v mal Photo Frame Settings System Monitor Panel Reboot Power Down Load Help Videos Remote Devices Dual Path Settings Ea da _ 2 O Settings Menu accessed through the P a ae Ed ns
34. energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada IMPORTANT Changes or modifications not expressly approved by DSC could void the user s authority to operate the equipment This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device CAUTION This equipment complies with radiation exposure limit
35. er RMA is issued by DSC s Customer Service Digital Security Controls liability for failure to repair the product under this warranty after a reasonable number of attempts will be limited to a replacement of the product as the exclusive remedy for breach of warranty Under no circumstances shall Digital Security Controls be liable for any special incidental or consequential damages based upon breach of warranty breach of contract negligence strict liability or any other legal theory Such damages include but are not limited to loss of profits loss of the product or any associated equipment cost of capital cost of substitute or replacement equipment facilities or services down time purchaser s time the claims of third parties including customers and injury to property The laws of some jurisdictions limit or do not allow the disclaimer of consequential damages If the laws of such a jurisdiction apply to any claim by or against DSC the limitations and disclaimers contained here shall be to the greatest extent permitted by law Some states do not allow the exclusion or limitation of incidental or consequential damages so that the above may not apply to you Disclaimer of Warranties This warranty contains the entire warranty and shall be in lieu of any and all other warranties whether expressed or implied including all implied warranties of merchantability or fitness for a particular purpose And of all other obligations or liabilities on the
36. gnals and communication simultaneously SNR ey default Dul Path conti enabled To disable un check the box Dual Path Configuration Options Dual Path Wi Fi Test Wi Fi Status Scanning Start Cancel Mipual Path Control You can also run a Wi Fi test to a Settings Dual Path is Enabled using cellular and Wi Fi ensure that the Dual Path is connecting properly Unlike the standard Wi Fi test which T Evert checks connection to the router the panel will check its Alarm com SCW9067C and SCW9067H are compatible with the following UL ULC listed monitoring station receivers SG System I II III IV 5 NOTE Wi Fi is for supplemental use only for UL cUL wl Installer Code Access Master Code Access Note The DSC Touch must be connected to a wi fi network to enable Dual Path DSC Confidential and Proprietary Page 65 of 114 Last updated 4 29 15 All rights reserved SYSTEM TESTS SYSTEM TESTS DSC SYSTEM TESTS FIND IT eliz System Tests There are several tests you can run to ensure the system is operating properly wit Wi Fi Test Home Control Test Test the panel s connection to Test the panel s P J WAVE P the wireless Wi Fi network communication with individual Z Wave devices Sensor Test Settings Test the panels communication with individual security sensors Panel Test System y Runs through a full diagnostic Vf Tests Cellular Test of every panel system
37. grade is not allowed Installer Code Access Determines interval DSC Touch will look for software updates Default 24 Master Code Access Automatic Upgrade Interval hrs INSTALLATION SIREN AND ALARMS FIND IT ee a Turn internal piezo siren and external siren if connected on or off Disable Siren Disabled UL Note for UL cUL the Siren is not allowed to be turned off to not operate This will not disable panics Deed Panel siren pauses periodically to announce which locations have O Siren Annunciation Disabled triggered the alarm UL Note for UL cUL this feature is not allowed C for Fire CO Burglar Alarm When disabled fire alarm is triggered with a single fire event from Fire Verification smoke detector When enabled panel requires two fire events from Settin gs smoke detector one detector twice or two detects once each Severe eather Sica When enabled siren will sound when the panel receives a severe Warning Enabled _ weather alert When disabled panel will use severe weather chime UL NOTE this functionality has not been evaluated by UL cUL Amount of time in seconds before panel will attempt call to central station after an alarm event is triggered 7 Siren and Alarm Transmission Delay 30 When SIA Limits enabled 15 to 45 seconds i Alarms Installation When SIA Limits disabled 05 to 254 seconds Note maximum delay for UL cUL shall be set for 30 sec Determ
38. have been completed at the process will be started only If it has not yet been completed factory and if attempted will generate a pop up ox I cone warning The OTASP option will not appear ona J Installer Code Access YJ Master Code Access DSC Confidential and Proprietary Page 70 of 114 Last updated 4 29 15 All rights reserved SYSTEM TESTS IMAGE SENSOR CONFIG FIND IT Image Sensor Config Test the image sensors connectivity with the panel to ensure they are communicating properly and are able to take photos Choose an Image Sensor to Test Select the test you want to run Number of Image Sensors 2 Daughterboard Information PIR Test Installer Peek In View settings for Firmware version 104 2 Click the button below to start a PIR test Click the button below to request an 60 Piano Room IS View MAC Unknown This ey help you B nae whether or instaler pep on this Image Sensor me S tti i Status Talki not the passive in rared detector on peek in will not count towards your monthly ettings 61 Girls Bedroom IS View Pa oc ne the Image Sensor is working properly upload limit g Start PIR Test Request Peek In ela 7 System Select the desired Image Sensor by NAE EEE Tests touching View next to its name est checks the motion sensor 8 Image Sensor ve Config N Request Peek In tests the camera results Sensor Tests appear in the Camera App and on the customer s Alarm com J Installer Code
39. he Apps section Favourite 1 Spanish is the primary language on the panel favourite 2 is the secondary its Security language English French and Spanish Account IQ2 Panel Enabled Enable or Disable the ability to pair an IQ2 secondary panel Additional options available only through the Dealer Code Entry Exit delays limits Favourite Languages When enabled the system can detect when an unusual amount of RF signals are being transmitted leading to a potential panel malfunction This will report to the central station and handled J Installer Code Access accordingly Master Code Access When enabled the system will sound a local alarm Jam Detection Jam Detection Local Alarm Disabled i must be active for this to function properly Jam Detection Disabled INSTALLATION SECURITY ACCOUNT FIND IT seting ttf Deepon RF Jam Sensitivity Level Choose between HIGH and LOW sensitivity levels Open Close Reports Disabled Rather than sending a tamper to auto learn a sensor enabling this Allowed For Auto Learn will allow an open close of the sensor to trigger auto learn aN Settings a Installation Security Account Additional options available only through the Dealer Code J Installer Code Access Master Code Access DSC Confidential and Proprietary Page 22 of 114 Last updated 4 29 15 All rights reserved INSTALLATION SECURITY SENSORS FIND IT Secur
40. htning damage due to causes beyond the control of Digital Security Controls such as excessive voltage mechanical shock or water damage damage caused by unauthorized attachment alterations modifications or foreign objects damage caused by peripherals unless such peripherals were supplied by Digital Security Controls e defects caused by failure to provide a suitable installation environment for the products damage caused by use of the products for purposes other than those for which it was designed damage from improper maintenance damage arising out of any other abuse mishandling or improper application of the products Items Not Covered by Warranty In addition to the items which void the Warranty the following items shall not be covered by Warranty i freight cost to the repair centre ii products which are not identified with DSC s product label and lot number or serial number iii products disassembled or repaired in such a manner as to adversely affect performance or prevent adequate inspection or testing to verify any warranty claim Access cards or tags returned for replacement under warranty will be credited or replaced at DSC s option Products not covered by this warranty or otherwise out of warranty due to age misuse or damage shall be evaluated and a repair estimate shall be provided No repair work will be performed until a valid purchase order is received from the Customer and a Return Merchandise Authorization numb
41. ine how long before siren stops sounding during an alarm Siren Timeout 5 min event 4 minutes to 8 minutes For UL cUL the minimum bell time wi Installer Code Access out shall be set to 5min Master Code Access Water Freeze Siren Enabled When enabled siren will sound when a water or freeze detector is triggered When disabled the panel emits a water tone Allow Master Code To Disabled Allow the master code to access these features and settings Access Siren and Alarms Note not allowed for UL cUL INSTALLATION SECURITY AND ARMING FIND IT Code to access all options gt Toggle whether or not to allow duress codes Require user code to access camera app Secure Deletelmoges Enabled When enabled a code is required to delete disarm and image sensor photos C2 P aN Settings p Installation l l Require user code for arming panel Note this option shall be Secure Arming Disabled enabled for Ut c Refuse Arming When I l Battery Low Disabled Will not allow panel to arm if battery is low below 30 A Security Toggle whether or not to bypass open or tampered sensors and Arming pierre penis automatically Note Not for use shall be disabled for UL cUL Auto Stay Enabled If panel is armed Away but a delay door is not opened the panel assumes you are still home and changes arming to Stay mode Arm Stay No Delay Enabled Arm stay immediately with no countdown timer zi Installer Cod
42. ipped For door window sensors voice prompts Chime Type Eign wre y 3 r ee are defaulted to On For most other sensors the default is Off To change this simply touch the Voice Prompt 2 Settings p Installation button and make the desired adjustment on off With the DSC Touch you can toggle each of these on or off for each individual sensor leaving voice prompts on some doors while turning them off on others Security Sensors AutoL NOTE Sensors programmed as Safety Sensors will also audibly report when they have been z TAn closed ensor J Installer Code Access Master Code Access DSC Confidential and Proprietary Page 44 of 114 Last updated 4 29 15 All rights reserved For Supplementary Use Only not Part of the Fire CO and Security System INSTALLATION HOME CONTROL SETTINGS FIND IT Home Control Settings allow an installer to set a maximum number of Z Wave devices allowed on the DSC Touch in all categories Note This feature has not been evaluated by UL cUL This is a supplementary functionality that will not interfere with the minimum mandatory operation of the life safety and burglary protection of the alarm system control unit see om mw Maximum number of supported Thermostats is 5 x p Maximum number of supported IQ Smart Sockets is 18 Settings Max number of supported Z Wave light modules is 30 p Doortocks 6 Maximum number of supported Z Wave Door
43. irm aan your decision to tung remove all devices This function will delete all Home Control devices from the panel Are you sure you want gt A Installation Cancel Home Control lg WAVE Devices Remove All Devices V Installer Code Access DSC Confidential and Proprietary Page 50 of 114 Master Code Access Last updated 4 29 15 All rights reserved INSTALLATION DSC REDISCOVER NETWORK FIND IT fz Rediscover network if a Z Wave device has been moved removed or added to the panel This helps remap and optimize the Z Wave mesh network Check the box next to the device s you want to rediscover Touch Rediscover C F N N iy 10 Smart Socket Settings Installation Pa p QJ WAVE Rediscover iz Home Control When complete the status Devices will log date and time of z j de G y Rediscover 10 Rediscovery ende Smart Socket completed rediscovery Malt SECKE Today 4 03 pm zi Network J Installer Code Access DSC Confidential and Proprietary Page 51 of 114 Master Code Access Last updated 4 29 15 All rights reserved INSTALLATION NEIGHBOR INFO FIND IT Neighbor info shows which devices depend on another to connect to the panel This information can help you determine when a repeater may be needed The more neighbors a device has the more paths it has to communicate with the panel Touch View next to any device anda pop up will appear Back
44. is not a substitute for property owners renters or other occupants to act prudently to prevent or minimize the harmful effects of an emergency situation B Trademarks and patents DSC the DSC Touch name and the DSC logo are trademarks of Tyco Safety Products of Canada Ltd You agree that all of DSC s trademarks trade names service marks and other DSC logos and brand features and product and service names are trademarks and the property of Tyco Safety Products of Canada Ltd the DSC Marks Without DSC s prior permission you agree not to display or use in any manner the DSC Marks Trade names used herein may be trademarks or registered trademarks of the manufacturers or sellers of the respective products This Product and the use of this Product may be covered by one or more patents C Limited warranty Digital Security Controls warrants the original purchaser that for a period of twelve months from the date of purchase the product shall be free of defects in materials and workmanship under normal use During the warranty period Digital Security Controls shall at its option repair or replace any defective product upon return of the product to its factory at no charge for labour and materials Any replacement and or repaired parts are warranted for the remainder of the original warranty or ninety 90 days whichever is longer The original purchaser must promptly notify Digital Security Controls in writing that there is defect in material
45. is tripped first Also active when armed to Stay and trips instantly when motion is detected Does not trip if an entry exit sensor is tripped first Also active when armed to Stay Triggers an entry delay when motion is detected Does not trip if an entry exit sensor is tripped first Active when armed to Away Triggers an entry delay when motion is detected Does not trip if an entry exit sensor is tripped first This sensor does not report or trigger an alarm This is a chime only sensor when Safety Sensors are active regardless of panel status Used for medicine cabinets chemical storage etc SENSOR GROUPS GLASS BREAK GROUP NAME SUPERVISED SCENARIO Glass Break Arms Glass in both Stay and Away mode Glass Break Away Only Arms Glass in Away mode only KEY FOB GROUP NAME SUPERVISED SCENARIO a Mabilelininigion pow sae or carried the button s is are programmed to trigger a police Worn as a wrist watch or pendant the button s is are programmed to Mobile Auxiliary trigger an auxiliary panic UL NOTE Medical functionality has not been evaluated by UL cUL Installed in a fixed location such as night stand the button s is are Fixed Auxiliary programmed to trigger an auxiliary panic UL NOTE Medical functionality has not been evaluated by UL cUL SENSOR GROUPS KEYPAD NAME SUPERVISED SCENARIO Installed in a fixed location such us under a desk the button
46. ity Sensors Add edit or remove up to 64 security or life safety devices 5 of which being allocated for image sensors Note image sensors functionality has not been investigated by UL cUL This is a supplementary feature that does not interfere with mandatory life safety and security protection operation of the alarm system control unit Auto Learn Sensor Pair sensors quickly by tripping or tampering and then editing the information Add Sensor Pair sensors manually by typing in a DL code or Serial number Delete Sensor Remove sensor aN Settings D 3 Sensor Status P Installation Monitor sensor status in realtime ay Security Sensors Sensor Group Quick reference to all sensor groups and their actions Edit Sensor Make changes to existing sensors Irth amp lil J Installer Code Access Master Code Access DSC Confidential and Proprietary Page 23 of 114 Last updated 4 29 15 All rights reserved INSTALLATION AUTO LEARN SENSOR FIND IT 2 1 Select Auto Learn Sensor 2 Open and close or tamper a sensor to enroll Image sensors have a 2 min enrolling window die locas 3 Panel will chime and display the sensors DL code select aN Settings OK to confirm p Installation De 4 Use drop down menus and smart filters to program Security Sensors a Sensor Group Chime etc 7 Auto Learn 5 Select Add New to complete and move to the next sensor A Senso
47. l and Proprietary Page 62 of 114 Last updated 4 29 15 All rights reserved INSTALLATION DSC DEVICE LIST FIND IT DEVICE LIST AN Shows device specific information for programmed Home Control devices By pressing Info you will find the following information for that selected 2 Light None Light Info device Settings Manufacture Id Product Info Protocol Info Application Info Supported Command Class Device List Additional option available only through the Dealer Code DSC Confidential and Proprietary Page 63 of 114 Last updated 4 29 15 All rights reserved INSTALLATION IQ2 DEVICES FIND IT Vv Up to 3 IQ2 secondary tablets can be pared with the IQ Panel To add a new IQ2 device 1 Touch Add New _ _ _ 2 Name the device i 65 Secondary 1 192 168 0 109 Active Pi Da au o M 3 Enter the IP Address located in More then About on the IQ2 Settings secondary tablet 4 Touch Save EA IQ2 Devices Device Name Remote Device Note Both the primary and IQ2 secondary must be connected to the l Installer Code Access same wi fi network Master Code Access DSC Confidential and Proprietary Page 64 of 114 Last updated 4 29 15 All rights reserved INSTALLATION DUAL PATH FIND IT When enabled dual path connectivity allows the DSC Touch to use both cellular and Wi Fi radios for si
48. l characters and click Done The name will appear in the field next to Sensor Name Front Pa T Description Back Door in the box ee p Installation Sensor DLID 7524A0 Sensor Type Door Window g Security Sensors Sensor Name Custom Description eD a Sarahs Bedroom Window se the keyboard to type Name appears Settings Back Window Garage Door Chime Type hi sm oma p pase ig i EE a Master Code Access DSC Confidential and Proprietary Page 28 of 114 Last updated 4 29 15 All rights reserved INSTALLATION CHIME TYPE FIND IT Because of the dynamic nature of the way the DSC Touch pairs and understands each individual sensor you can program each to have a unique chime or even turn chiming off for that individual sensor To customize your chime for a particular sensor touch the chime type button and choose from the list ll Sensor DLID 7524A0 Sensor Type eA AA A oe Settings i ae ee Bedroom Window hime Type Highwire z gt I p Installation Security Sensors D AutoLearn Sensor High Wire On The Hunt Voice Prompts On Door Bell Heaven Moon Beam J Installer Code Access Master Code Access Dear Deer DSC Confidential and Proprietary Page 29 of 114 Last updated 4 29 15 All rights reserved INSTALLATION SENSOR GROUP FIND IT Customizi
49. l rights reserved CUSTOMIZATION HOW TO CONNECT TO WI FI To connect to a Wi Fi network follow the steps below Touch Settings then enter installer or master code IED 1 Touch System Settings Wireless Settings Wi Fi Settings Select network Touch Wi Fi Settings Touch Wireless Settings Wi Fi Connected to McLerran Network Notification Notify me when an open network ts available WI FI NETWORKS McLerran Connected McLerran guest belkin 4f6 Secured with WPA WPA2 PSK Available networks appear in a list Touch the desired network and use the keyboard to type the password if required DSC Confidential and Proprietary Page 77 of 114 Last updated 4 29 15 All rights reserved FIND IT aN Settings paza T system Settings Wireless Settings Wi Fi Settings Select network J Installer Code Access V Master Code Access CUSTOMIZATION WEATHER FIND IT TODAY S FORECAST Today s forecast is displayed on the weather icon with a graphical representation of precipitation and High and Low temps 4 DAY FORECAST Touch the weather icon to get a 4 day forecast This information is updated once daily via Alarm com services Will not display Saturday Rain Showers Rain Showers Rain Showers Slight Chance of or update weather connected to wifi only 71 F 66 F 57 F Rain Showers High High High 61 F 46 F 43 F 42 F
50. lugged battery The Product will also provide optional trouble beep warnings for the unplugged battery condition The Product warning messages can be viewed on the Security Status Alerts Tab Warning Battery Life Greater than 5 years with use of the Product according to specifications Change the battery after 5 years of service Warning Battery Handling To maximize the life of the battery and for safety reasons the following precautions should be taken e The aluminum foil encasing the battery is delicate and should not be exposed to sharp objects such as knives pins or sharp finger nails e The battery should not be exposed to water e Do not leave near a heat source This will reduce the working life of the battery e Do not short circuit the battery by connecting the positive terminal to the negative terminal High currents can be generated resulting in high temperatures and risking fire and personal injury H FALSE ALARM WARNINGS The following warnings cover the likely potential situations that may cause False Alarms Reports FAR to be generated Cause of FAR User fails to enter proper pass code or enters the wrong pass code while trying to disarm system Prevention Carefully enter your passcode Remember your passcode and or write it down in a safe place that is easily accessible Cause of FAR User fails to exit premise before exit delay timer expires while trying to arm system in Away Mode Prevention Listen to exit beeps a
51. may result in data corruption or panel failure and a void of the manufacturer warranty IMPORTANT Reversing polarity on these wires may cause damage to the panel DSC Confidential and Proprietary Page 10 of 114 Last updated 4 29 15 All rights reserved HARDWARE MOUNTING THE HARDWARE Fasten power supply med j wide gud Reine sin aNG Wait up to 3 minutes for mounting tab to receptacle i a ae the DSC Touch to fully Note th emaweccancl upward until it snaps in booi p pply place oot up model with mounting tab shall be used only for installations in USA For installations in Canada use only the power supply model without the mounting tab DSC Confidential and Proprietary Page 11 of 114 Last updated 4 29 15 All rights reserved SOFTWARE SOFTWARE DSC HOME SCREEN OVERVIEW FIND IT The home screen is divided into three sections The header shows the date time and is color coded to show current status The primary user interface contains the panel apps and the footer holds settings help and the dealer contact portal Header or Status Bar Primary E PRESS TO ARM WEATHER CAMERA User Interface m amp STATUS HOME CONTROL APPS Footer or Help Bar ee SETTINGS CONTACT US DSC Confidential and Proprietary Page 13 of 114 Last updated 4 29 15 All rights reserved SOFTWARE HEADER OR STATUS BAR The header or Status bar shows the date time and is
52. n Displays the panel s PIC version T emi ae ine DSC Confidential and Proprietary Page 89 of 114 Last updated 4 29 15 All rights reserved TROUBLESHOOTING ABOUT FIND IT a OOO CH aN Settings RF PIC Version Displays the systems RF PIC version EEPROM Format Version Displays the systems EEPROM format version About Shows all applied software patches when they were installed and the status of Patch Description each Also shows next check in time for Auto Upgrade if the Automatic Upgrade option is checked Last Upgrade Date Shows the date and time of the last software update Installer Code Access MAC Address Displays the panel s individual MAC address l Master Code Acces DSC Confidential and Proprietary Page 90 of 114 Last updated 4 29 15 All rights reserved TROUBLESHOOTING ABOUT FIND IT tem ff eseipom IP Address Displays the panel s IP Address on your local network if connected to Wi Fi Panel Up Time Displays how long the panel has been on since the last reboot Displays the current cellular signal strength in external bars out of 6 and internal bars our of 31 signal strength Cellular Connection Displays the connection status with alarm com no signal registered etc aN Settings IMEI MEID Displays the systems IMEI MEID The last 10 digits is the Alarm com radio serial i About number Displays the Z Wave radio ID Version of firmware i
53. nd last 10 second voice countdown if running out of time then either press the Extend button to extend the exit delay or press cancel and then start the rearming process again once you are ready to leave the premises Cause of FAR User opens a door but fails to close the door before the exit delay timer expires while trying to arm system in Away Mode thus causing an exit fault and alarm condition Prevention Be careful to close the door tightly upon exit during the arming process If an exit fault alarm does occur then quickly reenter the home and disarm the alarm Cause of FAR Erroneous fire detection alarm from sensor Prevention During installation system can be set to require two Carbon Monoxide sensor detections prior to generating central monitoring station gas leak alarm note a local fire alarm will still sound to alert the homeowner Cause of FAR Erroneous user fire aux or police panic alarm generated Prevention Do not press the Emergency button unless there is a real emergency If the emergency alarm is accidentally activated then quickly enter the disarm pass code which will then cancel the alarm This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency
54. ng the Panel 11 Mounting the Hardware SOFTWARE 13 Home Screen Overview 14 Header or Status Bar 15 Footer 16 Settings 17 Settings Menu INSTALLATION 19 Installation 20 Security Account 23 Security Sensors 24 AutoLearn Sensor 25 Add Sensor 26 Sensor Types 27 Sensor Name 29 Chime Type 30 Sensor Groups 44 Voice Prompt 45 Home Control Devices 47 Add Device 48 Clear Device 49 Delete Device 50 Remove All Devices 51 Rediscover Network 52 Neighbor Info 53 Counters 54 Timer 55 Sound 57 System Logs 58 Upgrade Software 59 Siren and Alarms 60 Security and Arming 62 Camera Settings 63 Device List 64 IQ2 Devices 65 Dual Path SYSTEM TESTS 67 System Tests 68 Wi Fi Test 69 Sensor Test 70 Cellular Test 71 Image Sensor Config 72 Home Control Test 73 Panel Test 74 IQ2 Devices Test CUSTOMIZATION 76 System Settings 77 How to Connect Wi Fi 78 Weather 79 Photo Frame 81 Load Images from SD Card 82 Photo Frame Settings Custom Names 83 Dealer Contact 84 Custom Names 85 Edit Chimes 86 User Management 87 Load Help Videos TROUBLESHOOTING 89 About 92 Upgrade Software Using Wi Fi 93 Automatic Software Updates 94 Software Update Via SD Card 95 Power Down 96 Panel Reboot 97 Hard Reboot 98 Panel Test Troubleshooting 101 System Monitor 102 Cannot Load Help Videos LEGAL 103 Important Information SPECIFICATIONS 112
55. ng the sensor group will change Show Details SYSTEM READY DISARMED Mon 0355PM the behavior of the panel Sensor groups Sensor DLID 75240 are tied directly to your sensor type so sensor Type Ema only the groups available for that type of uae ee oe sensor will be displayed To edit sensor a group touch the Sensor Group button E A s aca D You can find a full list of sensor groups on the panel inside the Sensor Group app under Security Sensors You can also find descriptions of how these sensor groups behave on the following pages aN Settings ioe ee Neotel p Installation 12 Entiy Exit Long Delay 13 instant Perimeter DAV Security Sensors RRR Brees Coke N AutoLearn 16 Away Instant Follower Delay Sensor 25 Local Safety Sensor J Installer Code Access Master Code Access DSC Confidential and Proprietary Page 30 of 114 Last updated 4 29 15 All rights reserved SENSOR GROUPS DOOR WINDOW NAME SUPERVISED SCENARIO Entry Exit Normal Delay Entry Exit Long Delay Instant Perimeter D W Instant Interior Door Away Instant Follower Y Delay DSC Confidential and Proprietary Page 31 of 114 Last updated 4 29 15 All rights reserved Gives a period of time to exit the home or to disarm the panel when returning before sounding the alarm Gives a period of time to exit the home or to disarm the panel when returning before sounding the alarm This can be a separate delay from
56. nstalled in Z Wave radio Version Cellular Signal Strength J Installer Code Access V Master Code Access DSC Confidential and Proprietary Page 91 of 114 Last updated 4 29 15 All rights reserved TROUBLESHOOTING DSC UPGRADE SOFTWARE USING WI FI Keeping your panel up to date is essential in ensuring it receives the newest features and is free from bugs To perform a software update using Wi Fi follow the steps below 1 Ensure your panel is connected to Wi Fi 2 Touch Settings enter your installer code default is 5555 3 Touch Installation 4 Touch Upgrade Software 5 Touch Upgrade Using Network The DSC Touch will check for the latest software update If your panel is up to date you will see a message confirming that you have the most recent software version 6 If a software update IS available the panel will automatically begin downloading it 7 Once the download is complete a pop up message will appear informing you that in order to install the software you must restart the panel Touch okay Your panel will install the update and automatically restart Note For UL cUL the remote software feature shall not be used and the panel shall not be setup to remotely upgrade DSC Confidential and Proprietary Page 92 of 114 Last updated 4 29 15 All rights reserved FIND IT a5 F C P F Upgrade Software J Installer Code Access Master Code Access Settings Inst
57. o Frame Choose what to display on the screen when the panel is not in use Off A Apps Photo Frame and Weather Clock Photo Frame 10 minutes Choose the amount of time to wait after the last touch before starting the Start Time selected display type 5 10 15 20 25 or 30 minutes Photo Frame Automatically 11 00 PM Determines the time when the display shuts down completely use this turn off display feature to turn off the LCD at night Automatically 6 00 AM Determines the time when the display wakes up after sleeping use this turn on display feature to turn the LCD back on in the morning DSC Confidential and Proprietary Page 82 of 114 Last updated 4 29 15 All rights reserved CUSTOMIZATION DSC DEALER CONTACT FIND IT DEALER CONTACT Here you can customize your contact info and determine what youd like to be displayed in Contact Us located on right side of the Home Screen footer Dealer Contact fields allow up to 25 characters Tag Line 2 allows up to 50 p Example Dealer Name O aS Settings Tag Line 1 ABC Security Tag Line 2 Please contact your Dealer fo AUTOMANGN amp Security Atlanta s Preferred DealerContact Phone 798 123 4567 ar jondoe abcsecurity com ABCSecurity com Additional option Web available only through the Dealer Code DSC Confidential and Proprietary Page 83 of 114 Last updated 4 29 15 All rights reserved CUSTOMIZATION CUSTOM NAMES FIND IT
58. or workmanship such written notice to be received in all events prior to expiration of the warranty period There is absolutely no warranty on software and all software products are sold as a user license under the terms of the software license agreement included with the product The Customer assumes all responsibility for the proper selection installation operation and maintenance of any products purchased from DSC Custom products are only warranted to the extent that they do not function upon delivery In such cases DSC can replace or credit at its option International Warranty The warranty for international customers is the same as for any customer within Canada and the United States with the exception that Digital Security Controls shall not be responsible for any customs fees taxes or VAT that may be due Warranty Procedure To obtain service under this warranty please return the item s in question to the point of purchase All authorized distributors and dealers have a warranty program Anyone returning goods to Digital Security Controls must first obtain an authorization number Digital Security Controls will not accept any shipment whatsoever for which prior authorization has not been obtained Conditions to Void Warranty This warranty applies only to defects in parts and workmanship relating to normal use It does not cover damage incurred in shipping or handling damage caused by disaster such as fire flood wind earthquake or lig
59. ould include metal objects placed on or near the radio path or deliberate jamming or other inadvertent radio signal interference e System Users A user may not be able to operate a panic or emergency switch possibly due to permanent or temporary physical disability inability to reach the device in time or unfamiliarity with the correct operation It is important that all system users be trained in the correct operation of the alarm system and that they know how to respond when the system indicates an alarm e Smoke Detectors Smoke detectors that are a part of this system may not properly alert occupants of a fire for a number of reasons some of which follow The smoke detectors may have been improperly installed or positioned Smoke may not be able to reach the smoke detectors such as when the fire is in a chimney walls or roofs or on the other side of closed doors Smoke detectors may not detect smoke from fires on another level of the residence or building Every fire is different in the amount of smoke produced and the rate of burning Smoke detectors cannot sense all types of fires equally well Smoke detectors may not provide timely warning of fires caused by carelessness or safety hazards such as smoking in bed violent explosions escaping gas improper storage of flammable materials overloaded electrical circuits children playing with matches or arson Even if the smoke detector operates as intended there may be circumstances when there is in
60. part of Digital Security Controls Digital Security Controls neither assumes responsibility for nor authorizes any other person purporting to act on its behalf to modify or to change this warranty nor to assume for it any other warranty or liability concerning this product This disclaimer of warranties and limited warranty are governed by the laws of the province of Ontario Canada WARNING Digital Security Controls recommends that the entire system be completely tested on a regular basis However despite frequent testing and due to but not limited to criminal tampering or electrical disruption it is possible for this product to fail to perform as expected Installer s Lockout Any products returned to DSC which have the Installers Lockout option enabled and exhibit no other problems will be subject to a service charge Out of Warranty Repairs Digital Security Controls will at its option repair or replace out of warranty products which are returned to its factory according to the following conditions Anyone returning goods to Digital Security Controls must first obtain an authorization number Digital Security Controls will not accept any shipment whatsoever for which prior authorization has not been obtained Products which Digital Security Controls determines to be repairable will be repaired and returned A set fee which Digital Security Controls has predetermined and which may be revised from time to time will be charged for each unit rep
61. r ice Prompts On y J Installer Code Access _ Master Code Access DSC Confidential and Proprietary Page 24 of 114 Last updated 4 29 15 All rights reserved INSTALLATION ADD SENSOR Sensor DL Id Enter Sensor DL Id Sensor Type Door Window y Sensor Name Front Door y Chime Type High wire y Sensor Group 10 Entry Exit Normal Del y Voice Prompts On y ia 1 Select Add Sensor NOTE These same fields can be edited later from the Edit Sensor app 2 Tap the field marked Sensor DL ID to open the keyboard Enter the six digit DL code on the back of the device and touch Done 3 Choose sensor type from list 4 Choose sensor name from the list or create a Custom Name using the built in keyboard with Text to Speech 5 Choose chime type from list 6 Indicate sensor group from list 7 Indicate whether you want voice prompts on or off 8 Click Add New to save the information and complete the process DSC Confidential and Proprietary Page 25 of 114 Last updated 4 29 15 All rights reserved FIND IT aS Settings p Installation Security Sensors Add Sensor J Installer Code Access Master Code Access INSTALLATION SENSOR TYPES FIND IT When adding or editing security devices you can choose from the following sensor types Door Window Motion Glass Break Key Fob Keypad Auxiliary Pendant Smoke Detector
62. r Code Access DSC Confidential and Proprietary Page 46 of 114 Master Code Access Last updated 4 29 15 All rights reserved INSTALLATION ADD DEVICE FIND IT P 1 Select Add Device paran 2 Touch Pair Searching for Devices 3 Press the Pair or Learn button on the device when the message appears see individual device documentation for instructions on button location Press the learn or pair button to add a device aN Settings yee 4 Adjust the sensor information by touching the p Installation rye Smart Sooke fields and making the appropriate selections Name Custom Name aros Bedroom outers iz Home Control Left Socket Custom Name lick Here i i WAVE i ee 5 Click Add to save the information and Devices Right Socket Custom Name Wi Click He SSS fay _ complete the process Adjustments can be gt m e made later from Edit Device app Aad Device J Installer Code Access DSC Confidential and Proprietary Page 47 of 114 Master Code Access Last updated 4 29 15 All rights reserved INSTALLATION CLEAR DEVICE FIND IT A Clears Z Wave device from a network whether it was enrolled with another controller previously or the DSC Touch aN ee Panel returns to Home Control a Press the learn button to clear device Setti ngs Device menu when complete p Touch Panel will start sending a Installation P Cle
63. reporting to status app Lithium ion 2500mAh capacity Emergency panic Home 8 5x6 5x1 5inch LxWxH 1 84 lbs 84 kg Primary source external plug in adapter rated 12 5Vdc 1 2A Backup source 2 x cells 704077 Lithium battery 4 7V 2500mAh connected in series Standby time 24h NSC 5 minutes Alarm Wall mount bracket included or table top stand not included UL cUL Listed Residential Fire and Burglary Alarm Control Unit FCC ID F5315SCW9067 IC 160A SCW9067 UL985 UL1023 ULC S545 ULC ORD C1023 OC 49C 32F 120F Note not evaluated by UL cUL O 3MP Fixed Focus wie 2 r Document DSCTOUCH IM O5 15 Conforms to UL Std S985 1023 amp 1635 Revision Date 5 26 15 Certified to ULC Sub C1023 amp ULC Std S545 UJ DSC Part 29009324ROO1 DSC Confidential And Proprietary L Software version 1 4 3 Reproduction without permission is not permitted
64. returning before sounding the alarm Gives a period of time to exit the home or to disarm the panel when returning before sounding the alarm This can be a separate delay from the normal delay Door or window that triggers alarm instantly when system is armed An interior sensor that triggers an alarm instantly while armed to both stay and away Does not trip if an entry exit sensor is tripped first Interior door that triggers alarm instantly when system is armed to away mode only SENSOR GROUPS DOO R WIN DOW M For use only with Multi function Door Window Sensors GROUP NAME SUPERVISED SCENARIO This sensor does not report or trigger an alarm This is a chime Local Safety Sensor Y only sensor when Safety Sensors are active regardless of panel status Used for medicine cabinets chemical storage etc Reporting Safety This sensor reports to the central station and triggers an alarm Sensor Delaved Reporti This sensor reports to the central station and triggers an alarm S pii S PE Y when Safety Sensors is active regardless of panel status This arety gt ensor sensor has an entry delay when Safety Sensors is active regardless of panel status DSC Confidential and Proprietary Page 43 of 114 Last updated 4 29 15 All rights reserved INSTALLATION Siebel Seevnebrbemie Voice prompts annunciate the sensor Sensor DLID 752a name when the sensor is opened or x Sensor Type Door Window y tr
65. s is are Fixed Intrusion Y programmed to trigger a police panic UL NOTE Hold up functionality has not been evaluated by UL cUL Installed in a fixed location such us under a desk the button s is are Fixed Silent Y l programmed to trigger a silent police panic DSC Confidential and Proprietary Page 35 of 114 Last updated 4 29 15 All rights reserved SENSOR GROUPS DSC AUXILIARY PENDANT NAME SUPERVISED SCENARIO Mobile Auxiliary Mobile Intrusion Worn as a wrist watch or pendant the button s is are programmed to trigger an auxiliary panic Worn or carried the button s is are programmed to trigger a police Installed in a fixed location such us under a desk the button s is are programmed to trigger a silent police panic Fixed Silent Fixed Auxiliary Installed in a fixed location such as night stand the button s is are programmed to trigger an auxiliary panic o resms Installed in a fixed location such us under a desk the button s is are Fixed Intrusion programmed to trigger a police panic DSC Confidential and Proprietary Page 36 of 114 Last updated 4 29 15 All rights reserved SENSOR GROUPS SMOKE DETECTOR HEAT NAME SUPERVISED SCENARIO ARIO a ee an alarm when sensor detects smoke rapid rise in CO DETECTOR GROUP NAME SUPERVISED SCENARIO Triggers an alarm when sensor detects Carbon Monoxide DSC Confidential and Proprietary Page 37 of 114 Last updated 4 29 15 All
66. s likely that the occupants will be alerted or awakened Audible warning devices may be interfered with by other noise sources such as stereos radios televisions air conditioners or other appliances or passing traffic Audible warning devices however loud may not be heard by a hearing impaired person Insufficient Time There may be circumstances when the system will operate as intended yet the occupants will not be protected from the emergency due to their inability to respond to the warnings in a timely manner If the system is monitored the response may not occur in time to protect the occupants or their belongings e Component Failure Although every effort has been made to make this system as reliable as possible the system may fail to function as intended due to the failure of a component Inadequate Testing Most problems that would prevent an alarm system from operating as intended can be found by regular testing and maintenance The complete system should be tested weekly and immediately after a break in an attempted break in a fire a storm an earthquake an accident or any kind of construction activity inside or outside the premises The testing should include all sensing devices keypads consoles alarm indicating devices and any other operational devices that are part of the system eSecurity and Insurance Regardless of its capabilities an alarm system is not a substitute for property or life insurance An alarm system also
67. s set forth for uncontrolled environment The antenna s used for this transmitters must be installed to provide a separation distance of at least 20 cm from all persons and must not be collocated or operating in conjunction with any other antenna or transmitter Cet appareil est conforme avec Industrie Canada RSS exemptes de licence standard s Son fonctionnement est soumis aux deux conditions suivantes 1 ce dispositif ne doit pas causer d interf rences et 2 cet appareil doit accepter toute interference y compris celles pouvant causer un mauvais fonctionnement de l appareil ATTENTION Cet equipement est conforme aux limites d exposition aux rayonnements d finies pour environnement non controle Lantenne s utilis pour cette metteurs doit tre install pour fournir une distance de s paration d au moins 20 cm de toute personne et ne doit pas tre install a proximit ou utilise en conjonction avec une autre antenne ou metteur This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation SPECIFICATIONS Items Platform LCD Display Touchscreen User Codes Wireless Hardwire Input Siren Output Flash Memory SD Card Slot LED Indicator Speaker Parameters Android OS Size Resolution Brightness RGB Type
68. sufficient warning to allow all occupants to escape in time to avoid injury or death e Motion Detectors Motion detectors can only detect motion within the designated areas as shown in their respective installation instructions They cannot discriminate between intruders and intended occupants Motion detectors do not provide volumetric area protection They have multiple beams of detection and motion can only be detected in unobstructed areas covered by these beams They cannot detect motion which occurs behind walls ceilings floor closed doors glass partitions glass doors or windows Any type of tampering whether intentional or unintentional such as masking painting or spraying of any material on the lenses mirrors windows or any other part of the detection system will impair its proper operation Passive infrared motion detectors operate by sensing changes in temperature However their effectiveness can be reduced when the ambient temperature rises near or above body temperature or if there are intentional or unintentional sources of heat in or near the detection area Some of these heat sources could be heaters radiators stoves barbeques fireplaces sunlight steam vents lighting and so on e Warning Devices Warning devices such as sirens bells horns or strobes may not warn people or waken someone sleeping if there is an intervening wall or door If warning devices are located ona different level of the residence or premise then it is les
69. t automatic on off times and more ra Photo Frame DSC Confidential and Proprietary Page 80 of 114 Last updated 4 29 15 All rights reserved CUSTOMIZATION LOAD IMAGES FROM SD CARD To load new images from an SD card 1 Load photos onto an SD Card 2 Insert the SD Card into the panel 3 Open the Photo Frame app 4 Press Add Photos 5 Choose Replace All Photos or Insert card with the label facing you Add New Photos 6 Wait for the images to load 7 Once loaded you can press Play to test NOTE Before removing the SD Card go to Settings then touch System Settings then SD Card and select Unmount Card will slide all the way in To remove push gently and card will spring out DSC Confidential and Proprietary Page 81 of 114 Last updated 4 29 15 All rights reserved FIND IT SD Card Slot Left side of panel behind bezel Photo requirements JPEG 800x480 pixels or less No larger than 1MB each No more than 20 images Saved in folder entitled Photos CUSTOMIZATION PHOTO FRAME SETTINGS FIND IT Duration 1 minute How a each image will show before transitioning to the next image in the E 1 2 or 5 minutes Transition Transition effect used between each image fade to black dissolve used between each image fade to black dissolve AA a Shuffle Enabled Display pictures in random or sequential order i Display Type Phot
70. t us at 800 387 3630 or Installer Code Access tech dsc com V Master Code Access SUPPORT DSC Confidential and Proprietary Page 95 of 114 Last updated 4 29 15 All rights reserved TROUBLESHOOTING DSC PANEL REBOOT FIND IT If the panel is experiencing difficulties you can often resolve it by resetting the operating 5 system Select Settings from the home screen 1 Enter the installer or master code y 2 Select Panel Reboot a 3 Wait for the panel to restart F gt aN Settings Panel Reboot QUESTIONS Contact us at 800 387 3630 or A Installer Code Access tech dsc com V Master Code Access IMPORTANT Failure to follow these steps properly may result in data corruption and or panel failure SUPPORT DSC Confidential and Proprietary Page 96 of 114 Last updated 4 29 15 All rights reserved TROUBLESHOOTING DSC HARD REBOOT FIND IT If the panel is frozen or experiencing serious difficulties and you cannot resolve it you can z force the software to reset by pressing and holding the Home button for 30 seconds R x 30 sec IMPORTANT Performing a hard reset may result in data corruption and or panel failure Cer Home Only use this when absolutely necessary A SUPPORT QUESTIONS Contact us at 800 387 3630 or tech dsc com DSC Confidential and Proprietary Page 97 of 114 Last updated 4 29 15 All rights reserved TROUBLESHOOTING PANEL
71. tal issues wl Installer Code Access Verbose Record all non customer identifying information Master Code Access System logs allow the panel to send non customer identifying information to Upload logs to SJ the server Settings DSC Confidential and Proprietary Page 57 of 114 Last updated 4 29 15 All rights reserved INSTALLATION UPGRADE SOFTWARE FIND IT b Upgrade the panel software using Wifi Cellular or an SD Card Note for UL cUL remote software uploading is not allowed e A Delete All Sensors and Devices Erases all security sensors and Z Wave devices from the panel lt SJ cS Master Reset Erases all content and settings and restores panel to factory defaults A D O ha ane Vith Last Backup The panel will be restored with the most recent backup image used aN Settings Upgrade Using Network Search the network for updates and install new software p Installation IQ2 Panel Upgrade Using Search the network for updates and install new software for IQ2 Network secondary tablets paired with the primar J i ictal b Upgrade Software Upgrade Using SD Card Search an inserted SD Card for updates and install new software Patch Tag A code corresponding to a specific software update on the server Additional options available only through the Dealer Code Automatic parade Allow the panel to update it s software as new versions become available Note For UL cUL automatic up
72. tallation ystem Settings User Management About System Tests Dealer Code AA t A Photo Frame Settings Device List Dealer Contact Load Help Videos System Monitor Panel Reboot Power Down Remote Devices Dual Path mae Installer Code Access e DSC Confidential and Proprietary Page 17 of 114 Last updated 4 29 15 All rights reserved INSTALLATION INSTALLATION INSTALLATION FIND IT Installation SYSTEM READY DISARMED Wed O721 PM Security Account Security Sensors Home Control Home Control Timer Settings Devices B w aS Settings Sound System Logs Upgrade Software Siren and Alarms Security and Arming 5 pP Installation Camera Settings V Installer Code Access BACK Master Code Access DSC Confidential and Proprietary Page 19 of 114 Last updated 4 29 15 All rights reserved INSTALLATION SECURITY ACCOUNT FIND IT a a a Security provider account number up to 10 characters a Power Management Enabled An energy saving function when running on battery power only A i Panel initiates power management mode a specified number of Power Management Sleep Timeout minutes after last touch Settings Turn on or off sensor hold for 60 seconds during power Power Restoration Disabled restoration Loss of Supervisory Signals j Select the length in hours 4 before reporting a loss of aii Installation for Emergency Sensors supervision on life s
73. te backup version on the panel y s version This is NEW Requirement A F c gt Panel Tamper Check panel Tamper state 1 Check to ensure backplate is secure and installed properly mc eee Ghechounel Ae powerstalis 1 Inspect the wire leads are secure and properly connected on the terminal block and adapter Settings 1 Go to Wifi Setting page Enable Wifi and connect to a Wifi vine Internet Check panel s Internet 2 Make sure Internet is available on the home router You can System Tests Connection connectivity check the Internet in System Monitor page 3 Contact your network service provider on continued internet connectivity failure Vv Cell Connection Check panel s cell network 1 Possible OTASP provisioning required connectivity 2 Run cell connectivity test on Settings System Tests page Panel Test Support Mode ra arr meds 1 Contact Dealer to disable ADB from Alarm com dealer site 2 ane iane DSC Confidential and Proprietary Page 99 of 114 Last updated 4 29 15 All rights reserved TROUBLESHOOTING PANEL TEST TROUBLESHOOTING FIND IT Checks that the panel s core 1 Reboot the panel and repeat test Panel Services i l services are running 2 Master reset and repeat test WiFi Tests whether panel is 1 Go to Wifi Setting page and enable wifi j a Connection connected to Wifi network 2 Connect to a Wifi Network a Checks that the panel s upgrade service is pointed to Upgrade
74. the normal delay Door or window that triggers alarm instantly when system is armed An interior sensor that triggers an alarm instantly while armed to both stay and away Does not trip if an entry exit sensor is tripped first Interior door that triggers alarm instantly when system is armed to away mode only SENSOR GROUPS DOOR WINDOW GROUP NAME SUPERVISED SCENARIO This sensor does not report or trigger an alarm This is a chime Local Safety Sensor Y only sensor when Safety Sensors are active regardless of panel status Used for medicine cabinets chemical storage etc Reporting Safety This sensor reports to the central station and triggers an alarm Sensor Delaved Reporti This sensor reports to the central station and triggers an alarm S pii S PE Y when Safety Sensors is active regardless of panel status This arety gt ensor sensor has an entry delay when Safety Sensors is active regardless of panel status DSC Confidential and Proprietary Page 32 of 114 Last updated 4 29 15 All rights reserved SENSOR GROUPS MOTION IMAGE SENSOR GROUP NAME SUPERVISED SCENARIO Away Instant Motion Stay Instant Motion Away Delay Motion Safety Motion DSC Confidential and Proprietary Page 33 of 114 Last updated 4 29 15 All rights reserved Stay Delay Motion Active only when armed to Away and trips instantly when motion is detected Does not trip if an entry exit sensor
75. tion directly all Police Panic Alarms and Intrusion Alarms will be sent to the dealer authorized central monitoring station who will then handle calling the local police as necessary The Product cannot be configured to call the local police station Warning This System cannot call the local fire station directly all Fire Panic Alarms and Fire Detection Alarms will be sent to the dealer authorized central monitoring station who will then handle calling the local Fire Department as necessary The Product cannot be configured to call the local Fire Department Warning This System cannot call the local medical emergency personnel directly all Aux Panic Alarms will be sent to the dealer authorized central monitoring station who will then handle calling the local medical emergency personnel often 911 personnel as necessary The Product cannot be configured to call the local medical emergency personnel nor local 911 services Warning The terminal block that is mounted inside the Product has 8 connectors for wires There are two additional connectors for the first external sensor labeled EXT1 and EXT1 two additional connectors for the second external sensor labeled EXT2 and EXT2 and finally two additional connectors for an external siren labeled BUZZER and BUZZER Warning For Canadian installations this Product and all sensors associated with it collectively the System should be tested once a month The test shall b
76. ure Control units intrusion detectors smoke detectors and many other security devices require an adequate power supply for proper operation If a device operates from batteries it is possible for the batteries to fail Even if the batteries have not failed they must be charged in good condition and installed correctly If a device operates only by AC power any interruption however brief will render that device inoperative while it does not have power Power interruptions of any length are often accompanied by voltage fluctuations which may damage electronic equipment such as a security system After a power interruption has occurred immediately conduct a complete system test to ensure that the system operates as intended Failure of Replaceable Batteries This system s wireless transmitters have been designed to provide several years of battery life under normal conditions The expected battery life is a function of the device environment usage and type Ambient conditions such as high humidity high or low temperatures or large temperature fluctuations may reduce the expected battery life While each transmitting device has a low battery monitor which identifies when the batteries need to be replaced this monitor may fail to operate as expected Regular testing and maintenance will keep the system in good operating condition e Compromise of Radio Frequency Wireless Devices Signals may not reach the receiver under all circumstances which c
77. vice 4 Sound Sound settings Edit Chimes Customize sounds for individual sensors Moon Beam Dear Deer DSC Confidential and Proprietary Page 85 of 114 Last updated 4 29 15 All rights reserved CUSTOMIZATION USER MANAGEMENT FIND IT The DSC Touch can hold up to 242 user codes Only Dealers Installers and Master users can access this app and once created you can edit all information but user O ns Installer Master User es User UserType Access p ecesstevel i All settings as well as Master Reset and access to change Dealer 2 Dealer 5 Contact information a aS Settings All user related features and settings including connecting to Wi On the date indicated Master Fi User Management Camera App and Sensor customization when created optional S L User Anas re ai Management User Arming Disarming Home Control Weather and the Camera App AEE when created optional Guest Arming disarming Home Control Weather a when created optional Disarming but sends duress signal to security provider This user Duress will be disabled unless you turn on Duress Authentication under aq installer Code Access E V Master Code Access DSC Confidential and Proprietary Page 86 of 114 Last updated 4 29 15 All rights reserved CUSTOMIZATION DSC LOAD HELP VIDEOS You can customize the DSC Touch with your own help videos using an SD Card Ho Note Videos must have a resolution of 800x

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