3G Personal Mobile Hotspot
Contents
1. Altitude The distance measurement usually in the vertical or up direction between a reference point and a specified point or object 24 GPS Configuration GPS Configuration M Enable GPS Search Provider Web site Google gt Apply Use this section to configure the GPS settings Select the Enable GPS check box to turn on GPS Inthe Search provider list select a search provider Click Yes to accept the GPS privacy agreement Click Apply to confirm the settings GPS Local Search Once the GPS status changes from Searching to Acquired you can search for restaurants banks hotels gas stations coffee shops or a specific address Click the button next to the type of business you want to search for D e Type a business name or an address in the search box and then click Search GPS Local Search W e pN Enter search term Search el ul Search for the nearest restaurant Search for the nearest bank elle Search for the nearest hotel D Search for the nearest gas station EN Search for the nearest coffee shop Tip If the GPS status does not change to Acquired try moving the device close to a window or outdoors 25 Password Settings Password settings allow you to change the administrative password that gives access to the browser interface IMPORTANT Record your administrative password If you forget it you have to reset your device before you c2. Data Meter uuuu0 0 een 19 E 20 GPS StAtUs a aan 20 GPS CONNQUFAUION rasen an rer ne EEE HERE ET ER 2 GPS Local Seal EE 21 Password SCN ig ees che eee han en ee 22 Create a New Administrative Password 0 cece cece nce e nen een ene entennenes 22 VUE NEE 23 Wie GN IN EE 24 Reie ee ENEE 25 Setting SECUN saurer are ee 25 Setting Up a erregt 26 e EE 27 Finding the MAC Address nn ae eg 27 Using MAC Filtering u een rare 28 IL sin a a eege eg 28 Wi Fi Clients ana ler 29 WIFE LOG ee tree ae He Eee ee ee 30 ee MENU ats re ee ee 31 Configuratio a aa ae 31 Uer 32 EELER Ee ER Broadband Moden sun 33 Broadband Event Log EE 33 Broadband ee ea eebe 34 Internet Connection ae een 34 Internet Connection LOG 22 40 00 02 Eee een ea ee ee 35 Advanced EE 36 Advanced RE ln e CEET 37 Access ON E 37 SG Modem ET 38 ROUTE ee E ee Ee EE Ee E EE EES 38 DVS ET 39 COI Een ne ent ae 40 Config File Downl d nne nee an 40 Config Fil Upload EE 40 Port El eebe eebe 41 Port Filtering for Standard Applications nee 41 Port Filtering for Custom Applications ccc cece cece ence een e ene ne ennennenes 42 Port ETW DE 43 Power MANAGEMENT EE 44 LED CONTrOL seg reegt See ENEE EEEREN EEEIEE EERSTE EE 44 DEPOWER EE 45 Battery EE 45 La ER 46 Se SI U area anne anne 47 Restarting or Resetting Your Device 2esseseseeeeneeeseneneeneneesenen ernennen 47 Troubleshooting nn ann OVES W e esse ee eye ee bes See ee r
3. Restart Reset to Factory Defaults From the Advanced menu click System Status to display the following information about your device e Manufacturer e Model e Serial number e AP access point version e Router version e Modem version Restarting or Resetting Your Device In addition to viewing status information you can restart your device or reset it to factory defaults from the System Status page Click Restart to re initialize your device same as turning it off and on again Click Reset to Factory Defaults to reset your device Wi Fi settings to the original state they were in at the time of purchase IMPORTANT After either step you may lose your connection and have to reconnect and after clicking Reset to Factory Defaults you need to rerun the startup wizard and reset your security 51 Troubleshooting Overview Common Problems and Solutions Use the Master Reset Button Technical Support Overview The following tips help solve problems that might be encountered while using the device e Make sure you are using the device in the correct geographic region e Ensure that the wireless network s coverage extends to your current locations e Power the device off and then on again When properly installed the device is a highly reliable product Most problems are caused by one of these issues e System resources required by the device are being used by other devices Rebooting your computer ofte
4. 4 hours active and up to 40 hours standby with one Wi Fi connected device e Manage Wireless Network Activity MiFi Device Settings MiFi Device Settings allows you to manage monitor and customize your Wi Fi Mobile Broadband connection through an easy to use interface Additional features include e Advanced embedded antenna design for Mobile Broadband and Wi Fi e VPN passthrough capability e Auto installation and connectivity options e GPS technology to search for stores restaurants and other locations in your area Package Contents The Best Buy Connect Mobile Hotspot package includes e Mobile Hotspot Device e AC Wall Charger e Lithium lon Battery e Quick Setup Guide e User Guide e Comprehensive User Guide See Accessing the Comprehensive User Guide on page 17 System Requirements e Internet browser for example Internet Explorer Safari Firefox Opera Chrome e Wireless interface 802 11b g Your Mobile Hotspot Your device has the following parts Power Button LED Powers the device on and off The LED indicates power battery status and roaming activity Micro USB Connector The AC charger connects here Service Status LED Provides information about your mobile broadband connection Master Reset Button Resets the device to factory default settings See Use the Master Reset Button on page 57 Battery Compartment The battery is placed here Network Name and
5. Enable Port Filtering check box Select the check boxes for the applications for which you want to allow access to the Internet Click Apply The device uses standard ports for these applications If you have applications that do not use the standard ports or that are not listed under Allowed Applications use Custom Applications 45 Port Filtering for Custom Applications To set up port filtering for a custom application you need to know the port numbers up to five ports or port ranges and the protocol TCP UDP or both the application uses for its outgoing traffic From the Port Filtering page select the Enable Port Filtering check box Click Custom Applications Enter a name for the application and click the Ports link Custom Port Filtering Custom Applications 1 A Ports gt gt 2 0 Ports gt gt 3 amp Ports gt gt 4 0 Ports gt gt 5 0 Ports gt gt 6 0 Ports gt gt Apply Cancel Enter the port or port range You can enter up to five ports or port ranges e Single port enter the port number in both fields e Port range enter the beginning port number in the left field and the ending port number in the right field For each port number or range select the protocol TCP UDP or both used by that port or port range Click Hide Click Apply 46 Port Forwarding Port forwarding allows designated users or applications to reach sp
6. Password Label Not shown The preconfigured network name SSID and your network key are printed on the back of your device LED States The device LEDs provide valuable information about the state of the device and connection Service Status LED LED Color Status Description No Light The device is powered off Green Solid The device is powered on and connected to a mobile broadband network but is not transmitting or receiving data Slow Blinking The device is powered on but there is no service Intermittent Blinking The device is transmitting receiving mobile broadband data The blinking rate is proportional to the data speed Power Button LED Led Color Status Description No Light The device is powered off Green m Solid The device is powered on and fully charged Glowing The device is in standby mode power saving Press the power button to wake up the device Red Ei Blinking The battery is critically low Amber E Solid The battery is charging Blinking Error See Troubleshooting on page 52 Blue E Solid The device is powered on and roaming Caring for Your Device As with any electronic device the device must be handled with care to ensure reliable operation Novatel Wireless recommends the following handling guidelines e Do not apply adhesive labels to the device they may cause the device to potentially overheat and they may alter the performance of the an
7. abuse misuse or negligent use of the Products or use in other than a normal and customary manner environmental conditions not conforming to Novatel Wireless specification of failure to follow prescribed installation operating and maintenance procedures Il defects errors or nonconformities in the Product due to modifications alterations additions or changes not made in accordance with Novatel Wireless specifications or authorized by Novatel Wireless III normal wear and tear IV damage caused by force of nature or act of any third person V shipping damage VI service or repair of Product by the purchaser without prior written consent from Novatel Wireless VII products designated by Novatel Wireless as beta site test samples experimental developmental reproduction sample incomplete or out of specification Products or VIII returned products if the original identification marks have been removed or altered 65
8. of Best Buy Connect LLC The names of actual companies and products mentioned in this user manual may be the trademarks of their respective owners Best Buy Connect Mobile Hotspot MiFi RF MFH2 FCC ID PKRNVWMIFI2200 PN 90026243_R1 Please visit www RocketfishProducts com for the latest information about your device Contents Product Overview aaa an a a a na a ner nennen I Device OvervieW ee ere eee ee Ke Abee ch 2 Eet ege EE EE SEENEN EE E EA E 2 Package Contents ser we Res ee er 3 System Reglemente EE 3 Your Mobile HotSpot asus ee OTER Renen ene adasaess 4 LED St tes nie 5 Service Status LED exact busier en at en nenne Sen ee erste 5 Power Button LED eu 5 Caring tor Your Device nase nee 5 Using Your Device een Using Your Device for the First Time eet HR ae 7 Removing the Tab and Charging the Battenm nen 7 Powering the Device On and Off nei 8 Connecting to Your Computer with WP 8 Activating Your EE 9 Connecting to MiFi Device Settings for the First Time 10 Power Management EE 11 Inserting the EE 11 Removing the Battery TEE 12 Battery UE 12 Accessing the Comprehensive User Guide 13 MiFi Device Settings ac a TA MiFi Device Settings Basis u au an a a E ERENNERT RENE NEE 15 Open MiFi Device Settings us u4u 00 HR ee ehe nen een ehe 15 The HomePage sousuuun00 00000 000 00 0 0 000 a a a a Qu duananseers 16 Ihe EN EE EEN 16 Internet Connection 18 WE EE 19 GPS Local Search ea ae ee 19
9. one time This profile generates a temporary network name and network key that you can use to allow others to connect to your device without your having to change the security settings on your secure profile To set up the temporary hotspot From the Wi Fi Profile page select Temporary Hotspot as the profile Wi Fi Wi Fi Profile Wi Fi Settings are stored in Profiles there are 3 Profiles Profile Temporary Hotspot Network Name SSID 802 11 Mode Channel Security Authentication Encryption Network Key 8 63 characters Settings for this profile are auto generated Generate new values You see a new temporary network name SSID and network key In the example shown above the temporary network name is Best Buy Connect xxxx Secure Click Apply Your device restarts and you must reconnect to your wireless network with the temporary network name and network key Members of your workgroup can now use the temporary network name and network key to connect to your device Tip Click Generate new values to create a new network name and network key When you are finished sharing your Internet connection you should change the profile setting back to your normal Secure profile 30 MAC Filter MAC filtering allows you to limit access to your device to only those devices with a specified MAC address a unique code assigned to hardware such as network adapters The MAC Filter page allows you to enable
10. or modifications made to this device that are not expressly approved by Novatel Wireless may void your authority to operate the equipment RF Exposure FCC Equipment Authorization ID PKRNVWMIFI2200 This device is only authorized for use in Mobile applications At least 8 inches 20 cm of separation between the antenna and the user s body must be maintained at all times 62 Safety Hazards Do not use your Mobile Hotspot in an environment that may be susceptible to radio interference resulting in danger specifically Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices Always turn off the Mobile Hotspot when instructed to do so or when you suspect it might cause interference or danger Where explosive atmospheres may be present Do not operate your modem in any area where a potentially explosive atmosphere may exist Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Be aware and comply with all signs and instructions Users are advised not to operate the modem while at a refueling point or service station Users are reminded to observe restrictions on the use of radio equipment in fuel depots fuel storage and distribution areas chemical plants or where blasting operations are in progress Areas with a potentially explosive atmosphere are often but not always clearly marked Potential locations can include gas stations below deck
11. see Wi Fi Menu on page 27 Click Next after you have finished setting up or changing WiFi security parameters BESTBUY connect alll Best Buy Connect EvDO Rev A Dormant Mobile Hotspot Setup Wizard Screen 2 of 3 Wi Fi Security is required If already enabled the current settings can be retained Change Wi Fi Settings Network Name SSID My Mobile Secure Hotspot Security WPA Personal PSK Authentication Open Access Encryption TKIP Network Key Moarn wet 8 63 characters 13 Click Finish to complete the Mobile Hotspot Setup Wizard BEST BUY BT Best Buy Connect EvDO Rev A Dormant Mobile Hotspot Setup Wizard Screen 3 of 3 SEEN _ ne Congratulations You have successfully configured your Mobile Hotspot Click Finish to save your changes Connecting to MiFi Device Settings for the First Time The Mobile Hotspot has an on device website MiFi Device Settings you can use to change the settings and customize your device You must activate your device before you can log on to MiFi Device Settings The Setup Wizard should leave you on the Home Page If you canceled the Setup Wizard or closed your browser you can enter http bestbuyconnect mifi alternatively http 192 168 1 1 in your browser s address window and then press the Enter or Return key to get to the Home Page Enter the administrative password the def
12. setup can now be performed via the Setup Wizard Click Continue to start the Setup Wizard 10 Type the login password in the Login password field to start the Setup Wizard The default Login password is admin After entering the default login password click Login Ces If you closed your browser window during activation and activation was successful re connect to the http bestbuyconnect mifi address and you should see the Activation Successful window BEST BUY connect alll Best Buy Connect EvDO Rev A Dormant Welcome Welcome to the Setup Wizard To perform initial setup via the Setup Wizard enter the login password and click Login The default login password is contained in the Quick Setup Guide Login password 11 For extra security assign a new password to the device Enter the new password 4 64 characters into the New Password and Verify New Password fields Click Next BEST BUY connect Best Buy Connect EvDO Heu A Dormant Welcome Welcome to the Setup Wizard To perform initial setup via the Setup Wizard enter the login password and click Login The default login password is contained in the Quick Setup Guide Login password 12 Use the WiFi Settings screen to setup or change Wi Fi security settings such as the SSID name security encryption method and network key You can also change these settings in the Wi Fi Profile page
13. the address window and then press the Enter or Return key The Activation window opens BEST BUY connect all Best Buy Connect EvDO Rev 0 Not Activated Welcome Activation Thank you for choosing Best Buy Connect Please ensure your Mobile Hotspot is fully charged Disconnect the Mobile Hotspot from the power supply before starting activation To activate please follow the instructions below Click the appropriate link to download the activation manager Windows Mac OS X Double click the downloaded file to run the activation manager Depending on browser your file may automatically run GB After activation your Mobile Hotspot will restart If required re establish your Wi Fi connection to this device and return here to finish configuring your device Click the appropriate link for your operating system The Activation Manager program downloads from the Mobile Hotspot device to your computer You need to install and run the program then enter your information to create your account and activate your Mobile Hotspot device IMPORTANT De sure to keep the browser window open The Activation Manager needs it to complete the activation Immediately after activation is finished the Mobile Hotspot device restarts and the Activation Successful window opens Click Continue BEST BUY connect ualll Best Buy Connect Disconnected Activation Successful Mobile Hotspot Setup Activation completed initial
14. up this profile with the security measures you need to use your device safely e Temporary Hotspot This profile allows you to set up a secure temporary hotspot to allow others in your work area maximum of five to go online at the same time e Open This profile does not require a password to connect to your device Any user who can see your network name SSID can connect to your device Setting Security You can use WEP 64 or 128 bit WPA Personal PSK WPA2 Personal PSK or WPA WPA2 Mixed Mode security Some Wi Fi clients become confused if the security is changed and the network name is not If you change security settings and do not get asked for the new network key when you try to reconnect delete the existing old network name from your Preferred Networks list Then you can reconnect using the new network name IMPORTANT Record your network key From the Wi Fi Profile page select Secure as the Profile Select a security protocol from the Security list The Encryption box displays the corresponding encryption level Enter a new network key in the Network Key box Permissible characters are listed in gray just under the box 4 Click Apply Your device restarts and you must reconnect to your wireless network using the new network key 29 Setting Up a Temporary Hotspot You can use this profile to create a secure temporary hotspot to allow a maximum of five connections to your device at
15. you are connected Connect Disconnect Button Click Connect to connect to the network The button label changes to Disconnect Click Disconnect to disconnect from the network Setup Wizard Button Click Setup Wizard to change the administrative password or your Wi Fi security settings without needing to navigate through the menus 22 Wi Fi WiFi w Profile Secure IP Address Network Name u Mask Secure Security WPA TKIP Users 1 5 The Wi Fi section tells you The profile currently in use The network name also known as the SSID The security method in use The number of users currently connected to your device The IP address of and subnet mask for the wireless interface To change Wi Fi settings use the Wi Fi menu See Wi Fi Menu on page 27 GPS Local Search See GPS Local Search on page 25 Data Meter The Data Meter tracks the amount of data you have used This is a separate program you can install on your computer If you use the device with more than one computer you can click the appropriate link to re download the software to the other computer IMPORTANT Although the Data Meter shows the amount of data used for individual sessions or individual devices billing is measured by the total amount of data used by the account for the total number of devices Go to www RocketfishProducts com for account status Customer service and support Data Meter W During initial activation you install
16. 8 hrs when not in use Two _ Power and 3G indicators Chip Set QUALCOMM MDM6085 Interface Type Type A USB Port for computer Micro USB for device cable not included CDMA Technology Bands 1851 25 1908 75 MHz 1931 25 1988 75 MHz Environmental Operating Temperature 10 C to 45 C 14 F to 113 F Storage Temperature 20 C to 65 C 4 F to 149 F 3 28 feet drop no damage fully operational Vibrational Stability 5 Hz to 500 Hz 0 1 octave second 60 Regulatory Notices CE Marking This device has been tested to and conforms to the essential regulatory requirements of the European Union R amp TTE directive 1999 5 EC and has attained CE Marking CE 0682 Federal Communications Commission Notice FCC United States This equipment has been tested to and found to be within the acceptable limits for a Class B digital device pursuant to part 15 ofthe FCC Rules and Industry Canada ICES 003 These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment This equipment generates radio frequency energy and is designed for use in accordance with the manufacturer s user manual However there is no guarantee that interference will not occur in any particular installation If this equipment causes harmful interference to radio or television reception which can be determined by turning the equipment off and on you
17. B k h a Comprehensive User Guide 2011 Novatel Wireless Inc All rights reserved The information contained in this document is subject to change without notice and should not be construed as a commitment by Novatel Wireless Inc Patents and Licenses Visit www novatelwireless com patents for a complete list of all Novatel Wireless patents Software License Proprietary Rights Provisions The software drivers provided with this product are copyrighted by Novatel Wireless and or Novatel Wireless suppliers Although copyrighted the software drivers are unpublished and embody valuable trade secrets proprietary to Novatel Wireless and or Novatel Wireless suppliers The disassembly decompilation and or Reverse Engineering of the software drivers for any purpose is strictly prohibited by international law The copying of the software drivers except for a reasonable number of back up copies is strictly prohibited by international law It is forbidden by international law to provide access to the software drivers to any person for any purpose other than processing the internal data for the intended use of the software drivers U S Government Restricted Rights Clause The software drivers are classified as Commercial Computing device Software and the U S Government is acquiring only Restricted Rights in the software drivers and their Documentation U S Government Export Administration Act Compliance Clause I
18. D shuts off Connecting to Your Computer with Wi Fi Tei The default network name SSID for your device is Best Buy Connect xxxx Secure Your SSID and 11 digit Network Key are printed on the back of your device The xxxx are the last four characters of your device s MAC address Power on your device Use your computer s Wi Fi manager Windows or the AirPort icon Mac to select the Best Buy Connect xxxx Secure network name SSID Click Connect GG GO e Enter the 11 digit network key when prompted for a network key Tip The steps to connect to a Wi Fi network vary depending on your operating system and whether you use the native application or third party software Generally you click an icon often in the Windows notification area or the AirPort icon on a Mac where you can select View Available Wireless Networks If you are unfamiliar with wireless networking on your computer consult the computer Help system Activating Your Device The first time you connect to your mobile hotspot the activation wizard helps you activate your device create your account and set up billing During the activation process you need to create your account and set up the billing Have your personal information name credit card number billing address email address etc ready before you start the activation wizard E From your Computers Web browser enter http bestbuyconnect mifi alternatively http 192 168 1 1 into
19. Modem Broadband Event Log La gt Current Time m Event we Event The Broadband Diagnostic page is divided into sections Broadband Connection Broadband Connection Connection Status Technology EvDO Hey A Roaming No The Broadband Connection section displays the following information e Connection status e Active connected and transmitting data e Dormant connected but not transmitting data e Disconnected not connected to the network e Type of network technology you are connected to e Roaming status IMPORTANT Do not click Manual Device Setup unless you have received an MSL number from technical support 36 Broadband Modem Broadband Modem Manufacturer Novatel Wireless Model Firmware Version ESN MDN MSID NAI PRL Version The Broadband Modem section displays the following information Manufacturer manufacturer of your device Model model name or number of your device Firmware version current internal software firmware version ESN unique number the network uses to identify your device MDN public ID for your specific wireless service MSID internal ID your network uses to identify your account NAI address of your device on the network PRL Version use to verify that your PRL preferred roaming list is the most current IMPORTANT Do not click Reset Modem unless you have received an MSL number from technical support Reset Modem cle
20. an use the MiFi Device Settings interface again Create aNew Administrative Password Type your current password in the Current Password box 2 Type the new password must have 4 to 64 characters in the New Password box and then again in the Verify New Password box Click Apply Password Set Administration Password Current Password New Password 4 64 characters Verify New Password Gos 26 Wi Fi Menu The Wi Fi menu allows you to work with profiles set up a temporary hotspot set MAC filters and view status information for the Wi Fi network The Wi Fi menu is divided into sections e Wi Fi Profile View or change settings for your secure profile or set up a temporary hotspot e MACFilter Allow only certain devices to connect to your device e Status View profile information see who is connected to your device and view the Wi Fi log You can also retrieve your network key from this page 27 Wi Fi Profile Click Wi Fi Profile on the Wi Fi menu to configure your secure profile or set up a temporary hotspot WiFi Profile WiFi Settings are stored in Profiles there are 3 Profiles Profile secure Network Name SSID Secure 802 11 Mode 802 11g 802 11b v i Channel Auto v i Security WPA Personal PSK v i Authentication Open Access Encryption TKIP Network Key 8 63 characters Apply Cancel The Wi Fi Profile page displays the following i
21. are encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio television technician for help This device complies with Part 15 of the Federal Communications Commission FCC Rules Operation is subject to the following two conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operation WARNING DO NOT ATTEMPT TO SERVICE THE WIRELESS COMMUNICATION DEVICE YOURSELF SUCH ACTION MAY VOID THE WARRANTY THE MIFI DEVICE IS FACTORY TUNED NO CUSTOMER CALIBRATION OR TUNING IS REQUIRED CONTACT NOVATEL WIRELESS TECHNICAL SUPPORT FOR INFORMATION ABOUT SERVICING YOUR WIRELESS COMMUNICATION DEVICE 61 NOTICE TO CONSUMERS Any changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment NOTE The Radio Frequency RF emitter installed in your modem must not be located or operated in conjunction with any other antenna or transmitter unless specifically authorized by Novatel Wireless Technologies MODIFICATIONS The FCC requires that you be notified that any changes
22. ars your network account information and requires reactivation of your device Broadband Event Log Broadband Event Log gt Current Time m Event we Event The Broadband Event Log section lists network connection events and times when they occurred Technical support uses the log as a troubleshooting tool 37 Broadband Status The Broadband Status page shows information about your internet connection Broadband Status Internet Connection Connection Status IP Address Roaming No Mask Received KB Gateway Transmitted t KB DNS Connected Time Internet Connection Log The Broadband Status page is divided into sections Internet Connection Internet Connection Connection Status IP Address Roaming No Mask Received KB Gateway Transmitted KB DNS Connected Time The Internet Connection section displays the following information e Your connection status e Whether or not your device is roaming on another carrier s network e The number of bytes received and transmitted e The duration of the current connection e The IP address of and subnet mask for your device e The address of Gateway and Domain Name Server DNS to which you are connected gt Click Disconnect to leave the network or Connect to rejoin the network 38 Internet Connection Log N Click Internet Connection Log to open a log of outgoing traffic showing these details e Date Time e Client IP Address IP address
23. ault password is admin when requested You can find out more in the MiFi Device Settings Chapter See MiFi Device Settings on page 18 14 Power Management Your device works from its battery or when plugged into a power source Battery The battery lasts for up to four hours Charge the battery by plugging in the AC adapter While the battery is charging the Power Button LED is solid amber When the battery is fully charged it is solid green AC Wall charger Use the device while it is plugged into a wall socket The battery charges while the device is plugged in USB power from a computer The battery charges while the device is plugged in Charging the battery through a computer s USB port is slower than charging it with the wall charger CO You cannot use Wi Fi while the device is plugged into a computer s USB port Inserting the Battery 808008 889 Place your device on a flat surface with the battery door side up Hold the device in both hands with the non battery compartment end of your device near the palms of your hands Place each thumb on the triangle shaped traction bars near the corners ofthe device battery door Using normal thumb pressure on the traction bars slide the battery door away from you The door should move approximately 0 6 cm 1 4 inch before it clicks and stops moving Remove the door by picking up the edge of the battery door that moved over your fingers Insert the battery li
24. e nee ee ee ebene he 49 Common Problems and Solutions 50 Use the Master Reset Button 53 Technical SUD DONE EEN 54 Technical lnformaton ss rn 55 Product GEHEIERT EEN REENEN eh Re Re 56 Regulatory Notices u ern een 57 See eebe E E E EET 59 SAR D 60 Limited Warranty and Liability a nee 61 Product Overview Device Overview Your Mobile Hotspot Device Overview Thank you for choosing a Best Buy Connect Mobile Hotspot MiFi RF MFH2 device for Mobile Broadband and Wi Fi This device operates over high speed Mobile Broadband networks in the 800 1900 bands enabling you to connect at high speeds to the Internet and your corporate Intranet with up to five Wi Fi enabled devices from anywhere Your device is an intelligent Mobile Hotspot empowering you with high speed data access on your wireless data network and Wi Fi connectivity Features With the Mobile Hotspot you can e Connect to High Speed Wireless Data e Benefit from Simultaneous Wi Fi Connectivity e With the Mobile Hotspot connect with Wi Fi and access high speed mobile broadband service to browse the Internet access email run business applications and more from a computer or most Wi Fi compatible devices e The Mobile Hotspot enables multiple Wi Fi enabled devices to connect at one time such as notebooks desktops tablet computers personal digital assistants and most Wi Fi enabled consumer devices e Typical battery usage time is up to
25. e section title to expand or collapse that section MiFi Mobile Hotspot Connection Status Dormant IP Address gt wg Roaming No Mask Received 0 33 KB Gateway wg Transmitted 0 12 KB DNS eano _ Connected Time 00 09 33 Profile Secure IP Address Network Name Se fg Mask mm wm wm Secure Security WPA TKIP Users 1 5 i Enter search term Search Search for the nearest restaurant Search for the nearest bank Search for the nearest hotel Search for the nearest gas station gt I io Search for the nearest coffee shop During initial activation you installed the Best Buy Connect Data Meter The Data Meter helps you keep track of your plan usage If you are using a different computer or no longer have the Data Meter installed you can click on the appropriate link below to re install it Windows Mac OS X Internet Connection Internet Connection W Connection Status Dormant IP Address Roaming No Mask Received 0 33 KB Gateway Transmitted 0 12 KB DNS Connected Time 00 09 33 Disconnect Setup Wizard The Internet Connection section tells you e Your connection status e Whether or not your device is roaming on another carrier s network e The number of bytes received and transmitted e The duration of the current connection e The IP address of and subnet mask for your device e The address of Gateway and Domain Name Server DNS to which
26. ecified servers such as FTP and DNS servers on your computer Also some online games require incoming access to work properly IMPORTANT You need to set up static IP addresses on your WLAN for each device that has an application to which you want to forward The Port Forwarding page allows you to enter the local static IP address for each application that you want to receive traff c from the Internet Port Forwarding Port Forwarding Applications Application IP Address on WLAN O DNS Domain Name Server O FTP Server O HTTP Web Server O NNTP Server O POP3 Server O SMTP Server O SNMP Server O Telnet Server O TFTP Server Apply Cancel From the Port Forwarding page select the check box for the application you want to enable Type the local static IP address of the device hosting the application into the IP Address on WLAN box Click Apply when you have finished adding applications IMPORTANT Port forwarding creates a security risk and should be disabled when not needed 47 Power Management Your device can switch to a low power mode when it is idle The Power Management page allows you to set the maximum time before your device switches to low power mode You can set separate times for AC power and battery power When your device is on battery power you can set the length of time before it shuts down You can also turn off your device s LEDs to save additional power Use the Power Management page
27. ectrostatic discharge ESD If the device is not operational after an ESD occurrence then restart your device 63 SAR Levels The FCC has granted an Equipment Authorization for this wireless modem with all reported SAR levels evaluated as in compliance with the FCC RF exposure guidelines Proper Battery Use and Disposal IMPORTANT In the event of a battery leak Do not allow the liquid to come in contact with the skin or the eyes If contact is made wash the affected area with large amounts of water and seek medical advice e Seek medical advice immediately if a battery has been swallowed e Communicate the appropriate steps to be taken if a hazard occurs Due to the transmission and reception properties of wireless communications data occasionally can be lost or delayed Contact your local recycling center for proper battery disposal Guidelines for Safe and Responsible Battery Use Never dispose of batteries in a fire because they might explode Do not disassemble or open crush bend or deform puncture or shred Do not modify or remanufacture attempt to insert foreign object into the battery immerse or expose to water or other liquids or expose to fire explosion or other hazard Only use the battery for the system for which it was specified Only use the battery with a charging system that has been qualified with the system per this standard Use of an unqualified battery or charger may present a risk of
28. ed the Best Buy Connect Data Meter The Data Meter helps you keep track of your plan usage If you are using a different computer or no longer have the Data Meter installed you can click on the appropriate link below to re install it Windows Mac OS X 23 GPS GPS settings allow you to enable and configure GPS searching for your device The GPS page is divided into sections You can expand or collapse each section by clicking the solid black pointer next to each section GPS GPS Status GPS status Last fix Horizontal accuracy GPS Configuration O Enable GPS Search Provider Web site GPS Local Search gt GPS Status GPS Status GPS status Last fix Horizontal accuracy Latitude Longitude Altitude Google ES Latitude Longitude Altitude Gaia Apply Once a location fix has been made the GPS Status section of the GPS page gives you the following information GPS Status The status of the GPS including but not limited to Searching and Acquired Last fix The date and time of the last GPS fix Horizontal accuracy A measure of how close an estimate of a GPS position is to the true location Latitude The measure of the angular distance between a location on earth and that location north or south of the equator Longitude The measure of the angular distance between a location on earth and that location s meridian from the Prime Greenwich Meridian
29. ep it uncharged in a cool dark dry place Never expose batteries to temperatures below 10 C 14 F or above 45 C 113 F Never leave the device in an unattended vehicle since temperatures may be outside the temperature range for this device It is normal for batteries to gradually wear down and require longer charging times If you notice a change in your battery life it is probably time to purchase a new battery Some batteries perform best after several full charge discharge cycles Before using the device read the battery safety information in the Safety Hazards section of this guide See Proper Battery Use and Disposal on page 64 16 Accessing the Comprehensive User Guide You can access this User Guide through a link in MiFi Device Settings You can also find it online at www RocketfishProducts com To Access the Comprehensive User Guide Connect to MiFi Device Settings Open your Web browser and enter http bestbuyconnect mifi alternatively http 192 168 1 1 into the address window Ar the top of the page click the link to download the comprehensive user guide Download User Guide BEST BUY connect mem mill Best Buy Connect EvDO Rev A Wr mme DOO Mobile Hotspot The Comprehensive User Guide explains the device s hardware features and Wi Fi configuration 17 MiFi Device Settings MiFi Device Settings Basics The Home Page GPS Password Settings Wi Fi Menu Broadband Men
30. ffice VPN Open MiFi Device Settings type http bestbuyconnect mifi alternatively http 192 168 1 1 in a browser window Log in and choose Advanced gt Settings Select the VPN Passthrough enable check box and then click Apply See Advanced Settings on page 41 56 Use the Master Reset Button The device comes with a Master Reset button that allows you to return it to its factory default state The Master Reset button is recessed in a hole on the back of the device You need a paperclip or similar object to push the button Make sure the device is powered on Locate the Master Reset button on the back of the device Insert a paperclip into the hole and hold the button down for 15 seconds until the Power LED is off Your list of wireless networks now shows the original default network when you first configured your device Connect to the device again 57 Technical Support For additional information and technical support visit www RocketfishProducts com 58 Technical Information Product Specifications Regulatory Notices Safety Hazards Limited Warranty and Liability Product Specifications General Best Buy Connect Mobile Hotspot MiFi RF MFH2 Default Network Name SSID er Buy Connect the last 4 digits of the MAC address Secure Battery e Size 1150 mAh Time to fullcharge AC Charger 2 5 hrs when not in use Time to fullcharge computer USB cable 7
31. fire explosion leakage or other hazard Do not short circuit a battery or allow metallic or conductive object to contact the battery terminals Replace the battery only with another battery that has been qualified with the system per this standard Use of an unqualified battery may present a risk of fire explosion leakage or other hazard Promptly dispose of used batteries in accordance with local regulations Battery usage by children should be supervised Avoid dropping the device or battery If the device or the battery is dropped especially ona hard surface and the user suspects damage take it to a service center for inspection Improper battery use may result in a fire explosion or other hazard 64 Limited Warranty and Liability Novatel Wireless warrants for the 12 month period immediately following receipt of the Product by Purchaser that the Product will be free from defects in material and workmanship under normal use THESE WARRANTIES ARE EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE The exclusive remedy for a claim under this warranty shall be limited to the repair or replacement at Novatel Wireless option of defective or non conforming materials parts or components The foregoing warranties do not extend to I non conformities defects or errors in the Products due to accident
32. for your device e Number of clients currently connected e Maximum number of clients allowed to connect to your device You can select the maximum number of connections in the Clients Allowed menu e Channel being used e Current wireless mode e Security type and encryption for the current profile e Network Key link Click to retrieve the network key Wi Fi Clients WiFi Clients IP Address IP Type Hostname MAC Address Date Time e ep ARP Unknown ennas Refresh Cannas The Wi Fi Clients section of the Wi Fi Status page shows the computers or other devices that are currently connected to your device This is another way you can find the MAC address for a particular device 33 Wi FiLog gt Click the Wi Fi Log button to view a listing of Wi Fi events most recent first WiFi Event Log Windows Internet Explorer E http mifi admin wifilog html WiFi Log gt Current Time e 02 35 41pm Association e 02 35 00pm Association 02 26 10pm BSS Start 02 15 18pm Association _ 02 14 37pm BSS Start 34 Broadband Menu The Broadband menu allows you to update your Preferred Roaming List PRL displays information about your network connection and provides tools for technical support The Broadband Menu has three components e Configuration Update your PRL or update the device firmware e Diagnostics View the status of your connection to the network view information about yo
33. ice Click Browse and navigate to the backup file on your computer Click the file to highlight it and then click Open Click Upload File Click OK when the Upload completed message appears IMPORTANT If your Wi Fi settings changed since you created the backup file you may lose your connection after restoring from the backup file You need to reconnect using your new changed settings 44 Port Filtering Click Port Filtering in the Advanced menu to enhance the security of your system by controlling which applications are allowed to access the Internet Port filtering allows you to conserve bandwidth by preventing non business applications from accessing the Internet It can also be used to specifically allow certain applications such as games and video conferencing software to use certain ports to access their online components Port Filtering Enable Port Filtering U Enable Port Filtering If enabled only traffic from Allowed Applications can access the Internet Allowed Applications O DNS Domain Name Server O HTTP O HTTPS FTP O E mail POP3 O E mail IMAP O VPN O Telnet O RTP Custom Applications TER Apply Cancel The Port Filtering page allows you to enable port filtering allow selected applications to access the Internet and set up custom applications for access to the Internet Port Filtering for Standard Applications From the Port Filtering page select the
34. n clears this up e Network coverage is not available either because you are outside the coverage area of your network operator or because of an account or network problem 53 Common Problems and Solutions The following are some common problems and solutions No service is available OR I get a Limited or No Connectivity message You are outside of the coverage area Check with your network operator there may be a problem with your account Reorient the device gt If you are inside a building or near a structure that may be blocking the signal change the position or location of the device For example try moving the device close to a window The device has no power The LED indicator is off and does not come on when the Power button is pressed Ensure the battery is properly seated in the device Ensure the battery is fully charged Plug in the wall charger for at least 2 5 hours My device powered off once I plugged it into the wall charger This can occur if power settings are activated after it is plugged in Press the power button to turn it back on My device just powered off without my pressing the power button This can occur in the following situations e Pressing the Master Reset button e Restarting the device e Switching profiles e Restoring the configuration settings e Battery depleted Press the power button to turn it back on I forgot my password Y
35. nection or clear the check box to disable auto connection and then click Apply Enabling roaming allows your device to continue working even when off your service provider s network Roaming charges may apply Three options are available e Automatic Allows roaming on other providers networks e Home network only Prevents roaming With either of these options set you can select the Allow International Access check box to allow roaming on networks outside the United States Select an option then click Apply Router Router DHCP Server enable M VPN Passthrough enable Enabling the DHCP server allows your device to automatically assign a local IP address to anew device joining your network such as a wireless printer or an additional laptop When the DHCP server is disabled you have to assign static IP addresses to all devices on your network Select the DHCP Server enable check box to enable the DHCP server or clear the check box to disable the DHCP server and then click Apply VPN passthrough is required if you are going to connect to a VPN such as a corporate system Select the VPN Passthrough enable check box to enable VPN passthrough or clear the check box to disable VPN passthrough and then click Apply 42 System System M Auto run Setup Wizard M System log enable see Diagnostics screen Language English Date Time Format USA mm dd yyyy W Gr ei The System section allows y
36. nformation Profile The profile currently being used See Choosing a Profile on page 29 Network Name SSID Name of the network you are connected to You can change the name to something more descriptive if you want to You might want to change the network name if other similar devices are in use within range of yours Some examples of network names are e Secure Best Buy Connect xxxx Secure e Open Best Buy Connect xxxx e Temporary Hotspot Best Buy Connect xxxx Temp 802 11 Mode The type of wireless networking you are currently using The available modes are e 802 119 802 11b e 802 11g e 802 11b Channel The radio channel that the device is using This should be usually set to Auto default and left unchanged Available channels are 1 through 11 Security The type of security the profile is using This applies to the secure and the temporary hotspot profiles See Setting Security on page 29 Authentication Locked to Open Access for all profiles Encryption Displays the type of encryption for the security type in use 28 e Network Key Passcode or password used to access the network Your operating system might refer to this as the Wi Fi Key Wi Fi Password WEP Key WEP Password or similar The required format varies by the security type Choosing a Profile Select a profile from the Profile list e Secure This is the profile you should use most of the time You can set
37. ning up the contact points Replace the door 15 Removing the Battery WARNING Never use tools knives keys pens or any type of object to force the door open or to remove the battery Using any of these types of objects could result in puncturing the device s battery 808008 00 Place your device on a flat surface with the battery door side up Hold the device in both hands with the label end of your device near the palms of your hands Place each thumb on the triangle shaped traction bars near the corners ofthe device battery door Using normal thumb pressure on the traction bars slide the battery door away from you The door should move approximately 0 6 cm 1 4 inch before it clicks and stops moving Remove the door by picking up the edge of the battery door that moved over your fingers Pull the battery up slightly so that it will move over the edge of your device Slide the battery out of the battery well Battery Tips WARNING To avoid risk of explosion never dispose of batteries in a fire Battery life depends on the network signal strength temperature features and accessories used Always use Novatel Wireless original batteries and chargers The warranty does not cover damage caused by non Novatel Wireless batteries and or chargers New batteries or batteries stored for a long time may take more time to charge When charging your battery keep it near room temperature When storing your battery ke
38. of sender e Destination IP address of recipient e Port computer port through which data was sent e Type connection protocol used Date Time Client IP Address Destination Port Type 192 168 1 2 80 TCP 192 168 1 2 wR 53 UDP 192 168 1 2 80 TCP 192 168 1 2 i 7022 UDP 192 168 1 2 80 TCP 192 168 1 2 53 UDP 192 168 1 2 80 TCP 192 168 1 2 53 UDP 192 168 1 2 80 TCP PN 192 168 1 2 53 UDP 39 Advanced Menu The Advanced menu allows you to back up and restore your configuration specify router settings such as DHCP port filtering and port forwarding and to customize power management settings The Advanced menu has seven components Advanced Options Enable SSID broadcast auto connect to the network DHCP VPN passthrough or view the system log Config File Back up or restore a file containing your device settings Port Filtering Specify which applications can access the Internet and through which port s Port Forwarding Specify which applications can access your computer through the Internet and through which port s You might use this if you have an FTP server on your system or play certain online games Power Management Customize your device s power saving settings TCP IP View or change the IP address and subnet mask for your device and to view the MAC address and DHCP address range for your device System Status View information about your device and to view the system log You can al
39. on boats chemical transfer or storage facilities vehicles using liquefied petroleum gas such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine Near medical or life support equipment Do not operate the Mobile Hotspot in any area where medical equipment life support equipment or near any equipment that may be susceptible to any form of radio interference In such areas the communications device must be turned off The Mobile Hotspot may transmit signals that could interfere with this equipment On an aircraft either on the ground or airborne In addition to FAA requirements many airline regulations state that you must suspend wireless operations before boarding an airplane Please ensure the Mobile Hotspot is powered off prior to boarding aircraft in order to comply with these regulations The Mobile Hotspot can transmit signals that could interfere with various onboard systems and controls While operating a vehicle The driver or operator of any vehicle should not operate a wireless data device while in control of a vehicle Doing so detracts from the driver or operator s control and operation of that vehicle In some countries operating such communications devices while in control of a vehicle is an offense Electrostatic discharge ESD Electrical and electronic devices are sensitive to el
40. or disable MAC filtering and to add or delete MAC addresses from the trusted client list MAC Filter Enable MAC Filter O Enable MAC Filter If enabled only Trusted Clients can connect to this Access Point Trusted clients are identified by their MAC address Trusted Client List Delete Client Add Trusted Client MAC Address Add Client nna net Apply Cancel IMPORTANT Donot enable MAC filtering unless you have added your own MAC address to the trusted client list Otherwise you will be unable to access your device Finding the MAC Address The MAC Address is also known as a hardware or physical address for a device usually a network adapter It consists of six pairs of numbers and letters for example 00 21 9B 1C 64 34 You can view the MAC address for any device connected to your device in the Wi Fi Clients section of the Wi Fi Status page See Wi Fi Clients on page 33 e OnaWindows PC you can find the MAC address by typing ipconfig all in the Command Prompt window The MAC address is referred to as the Physical Address Select Start gt All Programs or Programs gt Accessories gt Command Prompt to open the Command Prompt window e Ona Mac computer click the Apple icon gt System Preferences gt Network Select AirPort then click the Advanced button The Airport ID is the MAC address IMPORTANT Make sure you get the MAC address for the wireless network adapter and not the E
41. ou to select your preferred language date format and time format and to turn on the system log CO You can view the system log See System Status on page 51 inthe Language list click the language you wish to use Currently English is the only option and this list is disabled grayed out inthe Date Time list click the date format U S or European and the time system 12 hr or 24 hr that you want to use Confirm your selections and click Apply 43 Config File Click Config File in the Advanced menu to back up your configuration file settings to your computer or to restore a saved configuration file from your computer Config File Config File Download Download Backup the configuration file to your PC MiFi Password Download File Config File Upload Upload Restore a configuration file from your PC MiFi Password Configuration File Choose File no file selected 7 Upload File 77 The Config File page is divided into sections and allows you to back up and restore your device configuration settings Config File Download Back up your settings file to your computer Click Download File Click Save to place the file config xml savefile on your computer You may rename the file If the file opens in your browser instead of downloading use your browser s File menu to save the file to your computer Config File Upload Restore your settings file to the dev
42. oucan reset the device to factory default settings using the Master Reset button See Use the Master Reset Button on page 57 54 I cannot connect to the device Be sure the device is not connected to a computer s USB port Make sure the LEDs are on If the LEDs are not on check the battery Make sure your computer s wireless radio Windows or AirPort Mac is turned on Check your Computers Help system if you need assistance Open your wireless network connection list e Windows Right click the wireless icon and select View Available Networks e Mac Click the AirPort icon Select the device network name Best Buy Connect xxxx Secure if Windows click Connect When the device is connected to the network the status LED begins to blink My network does not appear in the wireless network list Verify that the device LEDs are on and are not showing an error condition See LED States on page 5 Refresh your network list e Windows Click Refresh Network List on the left side of the Wireless Network Connection screen If that does not work you can try the following Open Network Connections Right click Wireless Network Connection and select Properties Click the Wireless Networks tab Delete any unused wireless connections from the Preferred Networks list and click OK Restart your computer e Mac Click the AirPort icon to refresh the list of wireless networks If that does not work select T
43. so restart your device or restore it to its factory default settings 40 Advanced Settings Click Advanced Options in the Advanced menu to configure your device or to enable the system log Advanced Settings Access Point M SSID broadcast enable 3G Modem M Auto connect enable Roaming Automatic v i O Allow International Access Router M DHCP Server enable M VPN Passthrough enable System M Auto run Setup Wizard M System log enable see Diagnostics screen Language English Date Time Format USA mm dd yyyy 12 hr ES Apply Cancel The Advanced Settings page is divided into sections Access Point Access Point M SSID broadcast enable Enabling SSID broadcasting allows other nearby computers to see your device s network name SSID This is what you see when you select View Available Wireless Networks Windows or click the AirPort icon Mac Disabling SSID broadcasting provides additional security but you have to re enable it if you lose your automatic connection Select the SSID broadcast enable check box to enable SSID broadcasting or clear the check box to disable SSID broadcasting and then click Apply 41 3G Modem 3G Modem M Auto connect enable Roaming Automatic Z C Allow International Access Enabling auto connect allows your device to connect to your network automatically when it is turned on Select the Auto connect enable check box to enable auto con
44. t is forbidden by US law to export license or otherwise transfer the software drivers or Derivative Works to any country where such transfer is prohibited by the United States Export Administration Act or any successor legislation or in violation of the laws of any other country Trademarks and Service Marks Novatel Wireless is a trademark of Novatel Wireless Inc and the other trademarks logos and service marks collectively the Trademarks used in this user manual are the property of Novatel Wireless or their respective owners Nothing contained in this user manual should be construed as granting by implication estoppel or otherwise a license or right of use of Novatel Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its respective owners e Novatel Wireless and the Novatel Wireless logo are all trademarks of Novatel Wireless Inc MiFi and the MiFi logo are registered trademarks of Novatel Wireless Inc e Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Apple Mac and Mac OS are trademarks of Apple Inc registered in the U S and other countries Linux is the registered trademark of Linus Torvalds in the U S and other countries ROCKETFISH is a trademark of Best Buy Enterprise Services Inc Best Buy Connect is a registered service mark
45. tenna system e The USB connector should plug easily into your computer s Type A USB port Forcing the device into a port may damage the connector e Protect the device from liquids dust and excessive heat e Store the device in a safe place when not in use Using Your Device Using Your Device for the First Time Power Management Accessing the Comprehensive User Guide Using Your Device for the First Time IMPORTANT The device requires an activated account with a network operator to function Removing the Tab and Charging the Battery CO The battery should be fully charged for four hours before using the device for the first time Turn the device over to show the bottom panel Notice a plastic tab sticking out from under the battery compartment panel Pull the plastic tab out in the direction of the arrow Connect the micro USB end of the AC wall charger to the micro USB port on the device Plug the other end of the AC wall charger into an appropriate electrical outlet Charge for at least two and a half hours four hours recommended CAUTION Use only an approved charging accessory to charge your device Use of an incompatible charger may cause damage to your device and void the warranty Powering the Device On and Off To power the device on Press the Power button until the Power LED lights up solid green To power the device off Press and hold the Power button until the Power LE
46. thernet controller NIC if the computer has both 31 Using MAC Filtering From the MAC Filter page type the MAC address for your computer into the Add Trusted Client MAC Address box and click Add Client You can use either or as the separator for example 00 21 9B 1C 64 34 or 00 21 9B 1C 64 34 You can cut and paste your computer s address from the Wi Fi Clients section of the Wi Fi Status page See Wi Fi Clients page 33 If desired type the MAC address for other computers into the Add Trusted Client MAC Address box and click Add Client Select the Enable MAC Filter check box and click Apply Status Wi Fi Status provides you with information about your wireless network WiFi Status WiFi Network Current Profile Secure Channel 11 Network Name S _ Mode 802 119 802 11b Clients Connected 1 Security WPA Personal PSK Clients Allowed ss Encryption TKIP Network Key WiFi Clients IP Address IP Type Hostname MAC Address Date Time T e ARP Unknown um H Cruna WiFi Log The Wi Fi Status page is divided into sections 32 Wi Fi Network WiFi Network Current Profile Secure Channel 11 Network Name Baoue Mode 802 11g 802 11b Clients Connected 1 Security WPA Personal PSK Clients Allowed EI Encryption TKIP Network Key The Wi Fi Network section of the Wi Fi Status page shows the following information e Profile currently in use e Network Name SSID
47. to set how long your device is idle before it switches to low power mode Power Management LED Control The LEDs on your MiFi can be switched off to make it less obvious that it is in use O Disable LEDs AC Power When using AC power your MiFi can switch to Low Power Mode when idle Switch to Low Power Mode Never 3 Battery Power When using Battery Power your MiFi can switch to Low Power Mode or Shutdown when idle Switch to Low Power Mode After 30 minutes idle time 1 Shutdown Never fe N Apply Cancel The Advanced Settings page is divided into sections LED Control LED Control The LEDs on your MiFi can be switched off to make it less obvious that it is in use O Disable LEDs Select the Disable LEDs check box to disable or clear the check box to enable your device s LEDs CO The Disable LEDs option turns off all LEDs except for critical errors and low battery Click Apply 48 AC Power AC Power When using AC power your MiFi can switch to Low Power Mode when idle Switch to Low Power Mode Never E Select the time that elapses before your device switches to low power mode when not in use 2 to 60 minutes or click Never to disable this feature when on AC power Click Apply Battery Power Battery Power When using Battery Power your MiFi can switch to Low Power Mode or Shutdown when idle Switch to Low Power Mode After 30 minutes idle time Shutdo
48. u Advanced Menu MiFi Device Settings Basics Open MiFi Device Settings Open your Web browser and enter http bestbuyconnect mifi alternatively http 192 168 1 1 into the address window 2 Type the administrative password the default password is admin into the Login box in the upper right corner and then click Login Download User Guide BESTBUY connect mlll Best Buy Connect EvDO Rev A W mums Mobile Hotspot The Home page opens See The Home Page on page 20 BEST BUY User Guide Help Logout connect Home GPS Password Wi Fi Broadband Advanced alll Best Buy Connect EvDO Hey A Mobile Hotspot Connection Status w om IP Address Roaming No Mask Received 0 00 KB Gateway Transmitted 0 00 KB DNS Connected Time 00 00 00 19 The Home Page The Home page is the first screen you see after logging in to the browser interface It is the main point of entry for all your work in the browser interface The Menu Bar The menu bar runs horizontally along the top of the MiFi Device Settings interface Besides allowing you to select menu items the menu bar also displays information about your device s connection strength and battery level BEST BUY User Guide Help Logout connect Home GPS Password Wi Fi Broadband Advanced alll Best Buy Connect EvDO Rev A 20 The Home page is divided into sections you can expand or collapse Click the solid black pointer next to th
49. ur device or view an event log about your connections to the network e Status View information about your internet connection view traffic counters or view an Internet connection log Configuration Click Configuration in the Broadband menu to update your PRL or update the device firmware Broadband Configuration Operations Update PRL Update your Preferred Roaming List Update your Mobile Hotspot Firmware embedded software Select from the following options on the Broadband Configuration page gt Click Update PRL to update your provider s Preferred Roaming List You should update your PRL about every three months to make sure you have the latest enhancements gt Click Update Firmware to update your device s internal software firmware WARNING s f technical support instructs you to upgrade the firmware be very careful not to turn off the device while the upgrade is in progress It can take several minutes to contact the server and complete the update after the device power cycles Do not turn the unit off for at least five minutes after the power cycle 35 Diagnostics Click Diagnostics in the Broadband menu to access status information about your Internet connection and device Broadband Diagnostics Broadband Connection Connection Status Technology EvDO Rev A Roaming No Broadband Modem Manufacturer Novatel Wireless Model Firmware Version ESN MDN MSID NAI PRL Version Reset
50. urn AirPort Off and then click the AirPort icon again and select Turn AirPort On kt Se A Mc How do I disconnect from the network gt Log into MiFi Device Settings and click Disconnect 1 Open your browser and type http bestbuyconnect mifi alternatively http 192 168 1 1 in the address window 2 Then type your administrative password in the login window and click Login 3 Click the Disconnect button How can I find out how many users are connected to the device Open MiFi Device Settings type http bestbuyconnect mifi alternatively http 192 168 1 1 in a browser window The number of devices users currently connected to the device is in the WLAN section at the bottom of the screen 55 How can I check the battery level of the device Open MiFi Device Settings type http bestbuyconnect mifi alternatively http 192 168 1 1 in a browser window The battery status icon is displayed in the menu bar Can I backup my configuration settings Yes You need to download the configuration file 1 Open MiFi Device Settings type http bestbuyconnect mifi alternatively http 192 168 1 1 in a browser window 2 Log in and choose Advanced gt Config File 3 Click Download File See Config File on page 44 How do I turn off the device Press and hold the Power button for five seconds until the LEDs turn off What is the default administrative password admin I am having trouble connecting to my o
51. wn Never ES Select the time that elapses before your device switches to low power mode when not in use 2 to 60 minutes and the time before your device shuts down 2 to 60 minutes or click Never to disable either or both of these features when your device is on battery power Click Apply 49 TCP IP The TCP IP page allows you to view the local WLAN IP address and the MAC address for your device TCP IP TCP IP IP Address Subnet Mask MAC Address DHCP Address Range u en Apply Cancel From the Advanced menu click TCP IP to display the following information about your device e Local IP address e Subnet mask e MAC address of your device e DHCP address range used by your device s DHCP server The IP address and subnet mask can be changed by entering new numbers and clicking Apply If you have devices on your network with local static IP addresses those addresses should not be within the DHCP range 50 System Status The System Status page allows you to view real time system information and the system log and to restart your device or restore it to factory defaults System Status System Information MiFi Version Manufacturer Novatel Wireless AP Model MiFi MFH2 Router Serial No Modem System Log System Log gt HTML Version 29 Current Time 0 ARP Client IP ARP Record IP ARP Client IP ARP Record IP ARP Client IP 4 ARP Client IP Refresh
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