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mds_configure

1. Contents Software Requirements Set Up Instructions Installing Multi Touch Driver Operating Multi Touch Screen Multiple display configuration for single touch screen Troubleshooting Tips Cleaning Instructions Warranty Regulatory Compliance How to Get Support Software Requirements UUR R o Processor Dual Core 2 5G or better Quad Core 2 5G or better Graphic Card DX 9 0 standalone VRAM 512MB or better a Set Up Instructions J Found New Hardware x Your new hardware is installed and ready to use Connecting the Cables USB Connect the computer to the multi touch screen and everything on your operating system will work with hand gestures Note The USB cable is labeled 1 of 2 and 2 of 2 They must be plugged in correctly for your multi touch screen to function A prompt should pop up saying new hardware found e 1 of 2 must be plugged into the multi 2 of 2 Extra Power connects touch overlay to the AC power adapter l e 2 of 2 must be plugged into en 1 of 2 USB to PC con nects the computer to the multi touch screen Installing PQ Labs Multi Touch Driver Kit Connecting the Cables Driver Installing the driver will allow the computer and display monitor to recognize the multi touch overlay Follow the simple instructions below to complete your installation Choose which features of PQLabs MultiTouch Driver Kit 4 1008RC2 you want to
2. will be the liability of Horizon Display The warranty period begins upon the ship date reflected on Horizon Display s invoice The balance of the original warranty as detailed in section 1 will cover repairs and or replacements made under the warranty 3 This warranty is limited to the original purchaser of the product and is not transferable As detailed in section 1 repairs and replacements will be covered by the balance of the time remaining on the original limited warranty The original Horizon Display invoice must accompany all warranty requests Horizon Display shall be under no liability at all under this warranty if the total price for the product has not been paid 4 Warranty period can be found in your original invoice 5 Definition of DOA dead on arrival Horizon restricts the DOA period to not exceed 10 days from receipt by customer This grace period allows ample time to test product and verify it has been delivered in the condition quoted If the product fails at any time within this period Horizon Display is liable for freight charges to return product and for shipping the replacement repaired product If at any time the product is installed mounted or altered the DOA period ends How to get Service Please contact Horizon Display at 888 737 4674 or email Support horizondisplay com Monday Friday 9 5PM PST for sup port While on the phone with the technician every attempt will be made to resolve your issue I
3. 008RC2 has been installed on your computer ESP eee e Ina few minutes installation of the Driver and Platform should be complete You ll need to reboot your computer for the effects to take place lt Back Finish Cancel Operating the Multi Touch Screen Mouse Actions PQ Labs Multi Touch G3 Overlays provide full mouse functionality click drag double click and right click e Single click is performed by tapping your finger e once the screen e Double click is performed by tapping your finger e twice on the screen quickly e Drag is performed by touching and moving your e finger across the screen without lifting off e Right click is performed by touching and holding e your finger in one position for a short time The sensitivity of the cursor double click as well as size of the touch input can be adjusted on the PQ Labs Multi Touch Platform Calibration and Screen Doctor can also be located on the PQ Labs Multi Touch Platform for brisk resolution to most response problems Operating Notes The touch screen does not require pressure to sense a touch PQ Labs overlay offers true multi touch with no ghost points or limitations Operate at any angle with up to 32 touch points at the same time When moving objects with your index finger make sure your other fingers are not interacting with the touch screen as it may confuse the sensors Multiple display configuration for single touch scree
4. SB extender which boosts the power signal as well as data We have tested the Gefen USB200 powered extender and we were successful in extending the touch screen using CAT5E up to 300 ft A powered USB hub any generic will work on the Re ceiving Unit was required for the high powered device to work as well See diagram below for set up e f powered devices are not used then a power surge on hub port will appear Q Power Surge On Hub Port 4 USB device has exceeded the power limits of its hub port For assistance in solving this problem click this message NOTE Horizon Display is not associated with or a reseller for Gefen products Powered USB HUB CATSE CABLE P P Receiver horizon display Cleaning Instructions e Recommended cleaning solution consists of a 70 or higher isopropyl alcohol in conjunction with a fine micro fiber cloth DO NOT spray pour alcohol directly to screen apply to cloth first e Wipe lightly in one direction Do not buff aggressively or wipe in a circular motion Warranty Information Damaged Goods In the event of damage to this Product or packaging you should immediately advise the shipper and the reseller who sold you the product Retain all original packaging Future shipment of this product in incorrect packaging may void your warranty Limited Warranty 1 Horizon Display a division of Horizon Technology LLC hereinafter Horizon Display warrants its products to be
5. ccept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to For Customer Support please contact Horizon Display at 888 737 4674 support horizondisplay com Or visit us at www horizondisplay com support
6. eo and game controllers System devices If You are having problems with this device click Troubleshoot to z Universal Serial Bus controllers start the troubleshooter Generic USB Hub Intel R 82301F6 FBM USB Universal Host Controller 2658 Intel R 82801F6 FEM USB Universal Host Controller 2659 Intel R 82801F6 FEM USB Universal Host Controller 2654 Intel R 82301F6 FBM USB Universal Host Controller 2656 Intel R 82801F6 FBM USB2 Enhanced Host Controller 2657 USE Composite Device EERE l E E Device status E This device is working properly M el 3 Once on the Properties screen verify that the location refers to the touch monitor 4 Close the Properties screen USB not recognized message appears on screen 4 USB Device Not Recognized x One of the USS devices attached to this computer has l malfunctioned and Windows does not recognize it e This message can appear if the USB port on the computer For assistance in solving this problem click this message does not recognize the monitor This is often resolved by utiliz ing a different USB port on the computer Troubleshooting Continued USB Extension and Limits e The touch screens use a USB version 1 1 which supports cable lengths up to 15 feet Any length beyond this may cause the touch screen to not function properly or fail completely e Horizon Display recommends a powered U
7. f the issue cannot be resolved the Horizon Display technician will provide additional instructions as to how to get the unit back to original operation This may in clude shipping the unit back to Horizon Display s Factory Service Center in Lake Forest CA If a technician must be dispatched and the unit fails because of issues related to software operating system and or operator error related the client may be billed for time and travel expenses If a product is being retuned to Horizon Display an RMA and instructions will be provided Regulatory Compliance Information Federal Communication Commission FCC Statement This equipment has been tested and found to comply with the limits for a class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must a
8. free from defects in material and workmanship during the warranty period and subject to the conditions set forth below Horizon Display warrants its products as to form fit and function not specific application and to meet the performance and testing parameters defined in the product s associated customer quotation purchase order and or contract between Horizon Display and customer If a product proves to be defective in material or workmanship during the warranty period Horizon Display at its sole discretion will repair or replace the product with a similar product provided that a Horizon Display return materials authorization number RMA was issued prior to the return of the product Replacement parts and or units may include remanufactured or product refurbished to manufacturers specifications The replacement unit will be covered by the balance of the time remaining on the original limited warranty Warranty period can be found in your original invoice 2 Horizon Display provides a limited warranty on all custom integrated solutions including integrated computer products integrated storage solutions and integrated display solutions as well as all distributed products including storage and display products Warranty terms are for repair at Horizon Display s Integration facility in Lake Forest CA Freight expense from the customer to the repair depot will be the liability of the customer The freight expense to return the product back to the customer
9. n When the computer detects more than one display monitors there are two basic premises for configuring the platform to support a certain single touch screen to support multi display e All the display monitors should be in the same display resolution e The first display monitor should be primary or main display The base point of first display monitor should be 0 0 as pictured below 0 0 touch screen display screen e We ll use touch screen ira100624007 for this example and we ll configure it to be a 1 row 2 column multi display screen like the picture above For a 2 row 1 column array the row column numbers should be filled in ac cordingly e Exit the Multi Touch Platform ira100624007 is a simple screen and most likely only one digitizer is installed _ in the computer so we might need to install another digitizer Right click on My J Computer Computer and select Properties then click on Device Manager a Disk drives b Display adapters e Verify the number of PQLabs MultiTouch Screen items open in the x 8 DVD CD ROM drives Human interface devices pictured below 4 3 Human Interface Devices wal HID compliant device jj HID compliant device If the number of PQLabs MultiTouch Screen items doesn t match the num AG HID compliant device oj HID compliant device ber of monitors you plan to use then find PQIntallTouch e
10. rs install Nullsoft Install System v2 45 Check the components you want to install and uncheck the components you don t want to install Click Install to start the installation e It s very important to check both components to be Tn installed Driver and Platform Position your mouse over a component t see its description Select components to install e Total space required is 8 2MB Space required 8 2MB Please review the license terms before installing PQLabs MultiTouch Screen Driver 5 4 1008RC2 WullsoFt Install System v2 45 Press Page Down to see the rest of the agreement USER LICENSE AGREEMENT CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS E PRODUCT IT CONTAINS SOFTWARE THE USE OF WHICH IS LICENSED BY PQLabs COM CERRO VOT apes wart oan gah hati iy carte Y A e Read over the licensing agreement carefully and AGREEMENT AGREEMENT SOFTWARE INSTALLING OR USING ANY PART OF THE SOFTWARE INDICATES THAT __ accept the terms of agreement to continue YOU ACCEPT THFSF TFRMS If you accept the terms of the agreement select the first option below You must accept the agreement to install PQLabs MultiTouch Screen Driver 4 1008RC2 Click Next to continue Laccept the terms of the License Agreement I do not accept the terms of the License Agreement see tee Completing the PQLabs MultiTouch Screen Driver 4 1008RC2 Setup PQLabs MultiTouch Screen Driver 4 1
11. t O point Oy Po S a a MN N MN point 2 y WOM i a POINT Zo x ee uns ok mateo moereew lt mds_configure gt o name Indicates the configure name Generally it s the serial number of the touch screen or a name defined by the user The name is the identity of each unique lt mds_configure gt so it should be named differently than any additional lt mds_configure gt that you create e total_row total_col indicates the display matrix for example total_row 1 total_col 2 indicates two monitors side by side e display_monitor_mode The value can be one of blent respective while the blent is default value blent all the physical display monitor are connected to PC by a MultiView Blender hardware and the oper ating system can only detect one display monitor respective the operating system will detect every monitor individually e sub display_screen Every lt sub_display_screen gt belongs to one touch digitizer Each digitizer will be bound with one display monitor The position of sub_display_screen in the monitor matrix is specified by row_in_matrix and col_in_matrix in range of 0 total_col The calibration in this element stores the calibration points position of the sub_display_screen There are always four points and the origin 0 0 is located at the top left corner Troubleshooting e This section provides some diagnostic tes
12. ts and solutions that you can apply in the event there is a problem with the touch monitor If the problem persists or you require additional support contact Horizon Display support department at 888 737 4674 or by emailing support horizondisplay com Touch monitor does not respond to touches e Make sure the USB cable is connected to the monitor and the computer e fthe problem still persists try plugging the monitor into a different USB port on the computer Touch produces erratic responses on screen e This can occur if the touch monitor has not been calibrated correctly To fix the problem recalibrate the touch monitor Unable to calibrate the touch monitor e f you have a problem calibrating your touch monitor contact Horizon Display for support Uninstalling and reinstalling the USB device 1 From the Start menu computer select Settings Control Panel System in traditional view and then click on Hardware tab You should now enter the Device Manager application 2 Right click on USB Composite Device and then click on Properties 2 Device Manager E x USB Composite Device Properties File Action view Help General Driver Details b EX kal ee USB Composite Device gt Keyboards AT Mice and other pointing devices Device type Universal Serial Bus controllers Monitors Manufacturer Standard USB Host Controller Network adapters Location af Ports COM amp LPT k ai Processors D Sound vid
13. xe in the driver set up directory usually located in C ProgramFiles PQLabs MultiTouchDriver and run it once Then verify using the Device Manager that the monitor ee HID compliant device i HID compliant device Mi Microsoft Input Configuration ME Microsoft Input Configuration Oe Microsoft Input Configuration AES PQLabs MultiTouch Screen Wa PQLabs MultiTouch Screen 05 PQLabs MultiTouch Screen m quantity matches the number of PQLabs MultiTouch Screen instances that are active e Goto the setup directory of MultiTouchPlatform and find the mtsvrset xml and then open to modify it e Find the element lt multi_display_screen_manager gt in the mtsvrset xml Add the serial number in the lt multi_display_screen gt elements Continued e Find the element lt mds_configure gt Edit the text as follows od con iee manc ainralOlol1007 stovalarov 0 roralucol 7 display monitor mode respective gt Cuomaicplayeseheci conn a a 0 eo linemen Ole ont joel y point o a Pe po i me VA _w OWN GS SOON oe a lt sub_ display screen gt Lisle cigoley seem ion tin ieseie 0 Coll a I gt I I Cealliloiesnrom wom Ox joo ve A I I oot x point 1 ye A MN point 2 y ola 3 y gt oa 2 x OoOlee Sf x C culmea seneen lt mds_configure gt Since there are two monitors in this scenario we needed to create two lt sub_displa
14. y_screen gt in the lt mds_configure gt Save the mtsvrset xml and start the MultiTouchPlatform click the Restore button in the Calibration group Then you can see the value of calibration points in last step will be filled in like this Gidsnecntlounesmanc ihealOloZ4007 Btovalarov i voralecol display monitor mode respective gt lt sub_display_screen row_in_matrix 0 col_in matrix 0 gt Calibrations oli ol soem 74 spoil e a E 074 oun 2 or SI aoe 2 UN om ante 2 oe NSS oom 8 OTe ubedieollayecer con Gubudisplavescececn Lone llenatiix U0 Tcoleinemeatialx le abrat on Pone OE 25000 no lmnnm 024 enone laex a si e smem ay Oe point 2 x 2560 point 2 y 230 2 point 3 x 3584 point_3_y 3072 gt e o a weerecn Description of Element Inputs lt multi_display_screen gt I I Giiltidi splay screen serial mumper 9 comleirernale a milli sdisplaysceseen e serial_ number It is the serial number of single touch screen which supports multi_display_screen you need to specify the serial number here e configure_name The name of mds_configure which specifies how to organize the multi_display_screen One serial_ number can only map with one lt mds_configure gt lt mds_configure gt md confi cure mane totalerev toralscol display monitor moae gt Ud a PN lt sub display screen row in matrix I I calibration Pon

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