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MASTERSuite 5 User Manual
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1. 31 Display Media 6190 e A 4 er RI eRIR S Ur XS 33 Input Source Management wasa 33 Select a Single Source css Rue 33 Cycle Through Multiple Sources ooo 33 MediaManager Window Properties 34 View MediaManager Window Profile 34 Change the Style Size Position or Aspect Ratio 34 Adda Text Overlay re crane asdi m n 36 Customize Channel Overlay Tekt 38 Turn TektOverlaysOnorOff 38 MediaManager Window Snapshots 38 ManuallyCaptureaSnapshot 38 Automatically Capture Multiple Snapshots 40 Create a MediaManager Shortcut 41 Profile Management lt o oooooooo oo hr 42 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHRISTIE Create a Profile usingOuickStart 42 Open a Profile iu uus a a a Rn cR S m We Rs 42 Edit a Profile us s o RR Rom hone cR m En 8 Run Ros 42 Manage the Display Wall 43 WallManager Interface 44 ViewContektMenu 44 WallManager MSA W c cas rip ens 45 Client Applications Dialog 46 Controller Ta Bic eisai aro a e o ea Ee RS ek 46 WallManager Workspace 51 Wall MagnificationTab
2. wanawa 20 Configure the WallManager Language 20 Closing WallManager 20 Manage Controllers 21 Add a Controller ccc somos Rm AAA 21 Security Settings src ti A A Roe ee HER Gees 21 Windows Security eee nn 21 MASTERSuite 5 User Manual i 020 100933 02 Rev 1 10 13 CHRISTIE WallManager Security leen 22 Security Settings Panel lees 22 Enable WallManager Security 23 Disable WallManager Security 24 User Group Permissions een 24 Edit User Group Permissions 24 User Management en 25 Add a User iia a EUR kom a a aa X CR RC D 25 Edita USO 4s rara a a a e e dde a ete er ia 26 Delete a USer vicio ohm Rr RR noce e A es de Lec e 27 Change a User Password eee 27 Wall Partitions s o p eraai T e e TR UR CR RC a A 27 Create a Wall Partition saa cas ore e ee 28 Application Management 28 View Registered Applications 28 Delete an Application from the Registered Applications List 29 Restore an Application to the Registered Applications List 29 RegisteranApplication 29 Edit Application Properties 30 Quick aum ia at dete Irc e da 30 Install QuickLaunch 31 Configure OuickLaunch
3. BRA New Scenario Dem jo B emu pS Le Baa Tw cn Lt me wem reu nm RGB 01 MediaManager ixi 502 ee Zoom walie MASTERSuite 5 User Manual 53 020 100933 02 Rev 1 10 13 Manage the Display Wall CHRISTIE Device tasks Stop scenarios and Minimize tasks do not display in the graphical workspace To view a list of elements in the scenario including device tasks click List View at the lower right of the workspace Scenario Panel Field Save Save As Close Edit Panel Field Cut Copy Paste Delete Select All Deselect Show Active Windows Snapshot 54 X ah HR 3 Save Save As Close Scenario Description Saves changes to an existing scenario Opens the Save As dialog where you can specify a name for the scenario Closes the Edit Scenario tab Cut Delete g e A Copy Py Select All Show Active Snapshot B Deselect Windows Edit Description Cut and paste items in the scenario using these standard commands Deletes the selected window s Selects all items in the Scenario Deselects items in the Scenario Shows what is currently displayed on the display wall Captures the windows currently showing on the display wall and adds them to the scenario This feature does not capture desktop items and windows associated with the Windows operating system such as Windows Explorer Control Panel Task Manager the Start menu or the
4. Le DC fourni avec ce manuel imprim contient une copie lectronique en frangais S il vous plait lire toutes les instructions avant d utiliser ou de r parer ce produit Das CD das mit diesem gedruckten Handbuch eingeschlossen ist enthalt eine elektronische Kopie auf in deutscher Sprache Vor der Anwendung oder der Instandhaltung dieses Produktes lesen Sie bitte alle Anweisungen Il CD fornito con il manuale stampato contiene una copia elettronica in lingua italiano Si prega di leggere tutte le istruzioni prima di utilizzare o riparare questo prodotto COMAMANEVIAPIVICAMANTHEY EF CD IT BH AZ COMWBEBMADTBVEF CORRA RAS SIE ESA NM SRIC STETE 074904 fA zro ME CD de 32 El UANES L UAUC 2 MAS AS SE dilas Hol GE AA ASSESS Hl EA BELO O CD inclu do com o impresso livro cont m um eletr nico c pia em Portugu s Por favor lido todas as instru es antes de usar ou prestando servico esse resultado llocraBnseMbili B KOMNNEKTE c AOKYMEHTaLne KOMNAKT ANCK CD conepxur anekrpoHHylo KONNIO pyKOBOACTBAa nonb3oBarers Ha pycckoM s3bike Mepea HauanoM Wcnonb3oBaHus u3nenus nnn npoBeneuusa cepauca noxanylcra npourure BCe UHCTPyKUUM U3NOXEHHbIE B pyKOBOACTBe El DC incluido con este manual impreso contiene una copia electr nica en espa ol Por favor lea todas las instrucciones antes de usar o dar servicio a este producto KomnakT AUCK LO MOCTAYVAETECA 3 UNM APyKOBaHe KepiBHULTBO MICTUTb ENEKTPOHHY Konito YKpalHCbKOIO MOBOIO
5. 020 100933 02 Rev 1 10 13 69 Remote Operation CHAISTIE 7 Enter the controller host name or IP address in the Host field 8 Select the RemoteControl language and click Save 9 Click Connect 10 11 If security is enabled log in with valid user and password When you are connected to the controller the RemoteControl Client window shows the status of the connection in the lower left panel and the Disconnect button is enabled Press SHIFT ESC to take control To release control press SHIFT ESC again RemoteDesktop for Windows RemoteDesktop lets you display and interact with a Windows desktop by setting up the client computers as sources for MediaManager windows The controller comes installed with the server portion of RemoteDesktop The remote workstation needs to be set up to allow MediaManager to connect Install the RemoteDesktop Client 50 190 oM c9 21 70 1 Open WallManager 2 Click the WallManager button in the top left corner of the screen 3 4 Click Install Remote Desktop Client Click Install Client Applications For first time installations you may be prompted with an internet download dialog before the install wizard appears Make sure the Run option is selected and click OK You may also be prompted with a security warning Click Run to install the software Click Next and enter the user information Click Next and specify where the program files are stored Click Next and Ne
6. 020 100933 02 Rev 1 10 13 Remote Operation CHAISTIE WallManager accounts and with RemoteControl permission can use RemoteControl 1 On the controller double click the RemoteControl Server icon in the system tray 2 Click Settings 3 Click Save To change the values contact your system administrator 4 Select the language option and Save 5 To restrict access to the display wall to a list of specific IP addresses click the Access Control tab 6 Select the Restrict access to hosts in the list above check box 7 Click Add 8 Enter the IP address of the computer that can access the display wall and click OK Repeat for each IP address you want to be able to access 9 Click Save to save the setup information RemoteControl Server Dialog The RemoteControl Server dialog provides status information about the RemoteControl function Field Description Status Log Shows the status of RemoteControl Settings Provides connection information for controlling access to specified IP addresses Clear Log Clears the Status Log Clients Connected Identifies the number of computers that have an open RemoteControl connection Client in Control Identifies the WallManager user who is currently in control of the display wall cursor 68 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHXISTIE Remote Operation RemoteControl Server Settings Dialog Use the Settings dialog to change connection parameters
7. 2 Select a channel 3 Crop the image area CTRL Left click hold and drag the cursor to select the area to crop When you release the mouse button the window automatically resizes to the selected area OR Click Settings gt Crop Zoom and enter the number of horizontal and vertical pixels you do not want to see in the image by entering the values in the Top Bottom Right Left text boxes or use the up and down arrows to increase the value Click Reset to reset the image to the original size 4 Zoom the image area ALT Left click hold and drag the cursor to select the area to zoom When you release the mouse button the contents automatically zoom in on the selected area The window remains the same size OR Click Settings gt Crop Zoom and enter the number of horizontal and vertical pixels you do not want to see in the image by entering the values in the Top Bottom Right Left text boxes or use the up and down keys to increase the value Click Reset to reset the image to the original size 5 Click Profile gt Save MASTERSuite 5 User Manual 15 020 100933 02 Rev 1 10 13 MediaManager Setup CHAISTIE Delete a Channel Profiles reference channel names If you delete a channel O name that is included in a profile that profile can no longer view the channel Open MediaManager Click Administration gt Channel Configuration Select a channel and click Delete Click Yes SN E Restore Default Channel
8. Click Settings gt Text Overlay 3 Complete these fields Field Description Overlay Text Disabled Turns text overlays off Profile Displays the text overlay specified on the Text Overlay dialog Channel Displays the text overlay specified on the Channel Properties dialog e Enter your text here Overlay Text Manually specifies the text you want to display with the selected source in the Overlay Text field The overlay text appears in the Preview Text window below 36 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHKXISTIE Field Appearance Text Preview Display Media Description Font and font size Sets the style and size of your text Bold Italic and Underline Sets the appearance of the text Scale with Window Automatically resizes the text overlay in relation to the window s horizontal size when selected Scaling only changes the text in relation to the window s horizontal size Transparent Background Floats the text over the content without a background box when enabled Use Outline Applies a thin one pixel outline around each character of the text overlay This only applies to True Enter fonts Choose Foreground Color opens a color selection window Select the color you want and click OK Choose Background Color opens a color selection window Select the color you want and click OK Background color is applied to the entire caption bar
9. You can specify the frequency in number of seconds or in number of frames Capture Limit Specifies the number of snapshots to save None Configures the software to continue capturing images at the specified frequency until there is no hard drive space available Limited To Limits the number of images saved Specify the image capture time span in number of seconds minutes hours or frames Specify the maximum amount of disk space to be used By default image capture stops when a limit is reached Enable the Continuous checkbox to continue capturing Once a limit is reached the capture process loops back and begins overwriting the oldest files already captured in the series Start Stop Saves the automatic capture setup OK Starts or stops capturing a series of snapshots 4 Click Start to begin taking snapshots or OK to save the settings and close the dialog 5 Click Profile gt Save Create a MediaManager Shortcut 1 Open MediaManager 2 Click Profile gt Create Shortcut MASTERSuite 5 User Manual 41 020 100933 02 Rev 1 10 13 Display Media CHAISTIE 3 Browse to the location where you want to save the shortcut 4 Click Save Profile Management A Profile is a group of settings that defines what is shown in a window and how it is displayed Profiles allow you to quickly set up a display wall or change a display wall layout without having to reset window properties A Profile can specify one cha
10. byAb nacka MpouuTaUTe Bci iHCTpyKuill nepeg BUKOPUCTAHHAM 260 o6cnyroByBaHHsM UbOro MpoAyKTy CHKXISTIE Table of Contents introduction ocsi nm 1 Related Documents nsnnnanzanzawa 1 Set Wall Display Properties 3 Change Display Settings 3 Define Custom Modes 5 MediaManager Setup 7 Start MediaManager eee WA 7 Configure the MediaManager Language 7 MediaManager Interface 8 Channel Management 10 ViewChannelProperties 10 Create a New Channel wakawa rt nmn 11 CopyankeEzistingChannel 11 Edit Channel Properties lt ooooooooooooo 12 Rename Channels mamaaa 14 Crop or Zoom an Image 15 Delete a Channel 2 aaa m rem 16 Restore Default Channels 16 Manage Hotkeys n carora onea me OR ORU PES Ota Ra ie SORE 16 View Hotkey Configuration 16 Edit Hotkey Configuration 17 Restore Hotkey Defaults 17 WallManager Setup 19 WallManager Prerequisites 19 Install WallManager on a Client 19 Open WallManager
11. terminate this Agreement if the Licensee breaches or is in default of any obligation of Licensee under this Agreement Upon termination of this Agreement the Licensee will immediately i cease using the Software and ii uninstall the Software from any personal computers servers or other devices to the extent it is installed thereon The Licensee s obligation under this provision will survive the termination of this Agreement General Notices Unless otherwise set forth in this Agreement all notices or other communica tions hereunder will be deemed to have been duly given when made in writing and delivered in person by courier or deposited in the mail postage prepaid and registered mail return receipt requested and addressed to Licensee at the billing address supplied to Christie by Licensee and addressed to Christie at Christie Digital Systems USA Inc c o Christie Digital Systems Canada Inc at 809 Wellington Street North Kitchener Ontario Canada N2G 4Y7 with a copy which will not constitute notice to Christie s Legal Department at the same address m Severability and Waiver Any provision of this Agreement which is held by any court to be unenforceable or invalid will be deemed severed from this Agreement without affecting any other provision of this Agreement No waiver by Christie of any particular default or omission committed by Licensee will affect or impair the right of Christie in respect of any subsequent default
12. 52 ScheduleditemDialog 53 Edit Scenario Tab co a o a ee A 53 Scenario Management vi cerca ee ee 58 Create a New Scenario ooo oe 58 Add an Existing Scenario to a New Scenari0 59 Create a New Scenario From a ShapsSh0t 59 Edit a Scenarlo se dai alee ca wok Gomes x d Se Sa Re a 59 Start a Scenario in WallView 60 Stop a Scenario ss sab ek ee 9E E RUE eee a a ae BOR 60 Schedule a Scenario to Stop 60 UseaTasktoStopaScenario 61 Task Management 61 AGG ai TASK redere ac e Bertie ard Ra ots on eR cs OR E kai 61 Remove a Task s sa eg p aS Ra cela Mea RUSSE 61 Add a Stop Scenario Task to the Scenario 61 Add a Minimize Task to the Scenario 62 AddaTasktoaScenario 62 Schedule Management eee 62 Schedule a Scenario to Automatically Start 63 Edit or Delete a Schedule csse nnn 63 Arrange the Display Wall in Real Time 64 MoveanApplication 64 ResizeanApplication 64 Close an Application a 64 Interactive Mode seri ci ee ee e hh omm ee 64 Lockdown Mode s sea suos aau eee A a ee E 65 MASTERSuite 5 User Manual iii 020 100933 02 Rev 1 10 13 CHRISTIE Turn L
13. Choose Outline Color Opens a color selection window Select the color you want and click OK Outline settings apply to True Enter fonts only Configures the text overlay position Select one of the 15 preset locations by clicking an area in the window or drag the text by clicking and holding while you move the mouse Preset positions place the text overlay 5 pixels from the edge The Text Preview panel does not scale text For best results scale the MediaManager window to the source s native size during Text Overlay setup Set up the text overlay and check the Scale with Window option Alternatively adjust the window size and set up the text overlay in an appropriate size 4 Click Profile gt Save MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 37 Display Media CHAISTIE Customize Channel Overlay Text You can customize text overlay content for up to 24 windows at one time This can be used to identify the source of the content Text overlay information is defined and saved in the profile except for channel specific text See Add a Text Overlay on page 36 Open MediaManager Click Administration gt Channel Configuration Click a channel Click Edit Enter the text in the Overlay Text field Click Save e e oe a Turn Text Overlays On or Off Open MediaManager Click Settings gt Text Overlay Select or clear Disabled in the Overlay Text area Click OK Click Profile gt Save aio oe
14. Taskbar MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE Manage the Display Wall Field Description Scenario Properties Opens the Properties dialog for the scenario Name Identifies the scenario e Date Created Indicates when the scenario was created e Date Modified Indicates when the scenario was last edited Modified By Identifies who edited the scenario Description Displays the short description provided when the scenario was created Task List Shows the tasks that comprise the scenario e Schedule Shows scheduling information for the scenario Window Properties Opens the Application Properties dialog for the selected window Name Identifies the application Command Line Identifies command line arguments such as the file to load Working Directory Identifies the working directory for the application Window Preferences Identifies the size and position of the application window If the selected window is a MediaManager window this option opens the Window Profile Settings dialog See MediaManager Setup on page 7 Arrange Panel s u BH E BE BI a a Arrange Field Description Align Select two or more windows and 7 click the Align icon to align all of Mosen the windows with the first selected 2 9n Bottoms window The button shows the MM Pon contes current alignment option Click the la Align Lefts arrow beside the button
15. a projector lamp beyond the recommended lamp life or use of a lamp supplied by a supplier other than Christie d Problems or damage caused by combination of a Product with non Christie equipment such as distribution systems cameras video tape recorders etc or use of a Product with any non Christie interface device e Problems or damage caused by the use of any lamp replacement part or component purchased or obtained from an unauthorized distributor of Christie lamps replacement k parts or components including without limitation any distributor offering Christie lamps replacement parts or components through the internet confirmation of authorized distributors may be obtained from Christie Problems or damage caused by misuse improper power source accident fire flood lightening earthguake or other natural disaster Problems or damage caused by improper installation alignment or by equipment modification if by other than Christie service personnel or a Christie authorized repair service provider Problems or damage caused by use of a Product on a motion platform or other movable device where such Product has not been designed modified or approved by Christie for such use Problems or damage caused by use of a projector in the presence of an oil based fog machine For LCD projectors the warranty period specified applies only where the LCD projector is in normal use Normal use means
16. card must be installed on the computer The utility is located at the following path on the TVC controller C Program Files x86 Christie Digital Systems MASTERSuite Christie Jetty Christie Custom Mode Utility Custom_Mode exe When you create or modify a mode close and then open the Christie tab to refresh the new values in the display driver To generate a custom mode enter these values in the utility Parameter Description X Specifies the active display width in pixels Y Specifies the active display height in lines Refresh Specifies the refresh rate Also used for calculating dot clock if no dot clock value is provided Horizontal Front Porch Specifies the horizontal front porch in pixels value must be divisible by 8 Horizontal Synch Width Specifies the horizontal sync width in pixels value must be divisible by 8 Horizontal Back Porch Specifies the horizontal back porch in pixels value must be divisible by 8 Vertical Front Porch Specifies the vertical front porch in lines Vertical Synch Width Specifies the vertical sync width in lines Vertical Back Porch Specifies the vertical back porch in lines Horizontal Sync Polarity Specifies the horizontal sync polarity 0 negative 1 positive Vertical Sync Polarity Specifies the vertical sync polarity 0 negative 1 positive Dot Clock Specifies the pixel dot clock in KHz optional Allows more accurate control of the dot clock MASTERSuite 5 User M
17. choose this option unless you want to send video from the client computer to the display wall This update mechanism is more efficient than continuous polling but relies on certain properties of Windows applications and so can miss updates in some situations It polls the screen infrequently to catch any missed updates VNC Hooks cannot track console windows because of limitations in the operating system Check Poll console windows for updates to poll console windows for changes then VNC Server tracks the visible parts of console windows MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE Remote Operation 12 13 14 e Capture alpha blended windows choose this option when you need to display an application with tool tips This option increases the load on the server and may cause the cursor to flicker Click the Languages tab Select the language MediaManager displays in the RDClient Properties dialog Click OK Note the IP address the port number and password You require this information to set up a Remote Desktop channel in MediaManager RemoteDesktop for Linux To duplicate the desktop of a computer with a Linux operating system a program like KDE Desktop Sharing or x11vnc is required The KDE Desktop Sharing program is installed with the KDE Network package on KDE Linux systems x11vnc and similar VNC programs are available free for download on the internet Follow the installation and
18. default application directory The working directory updates automatically if a data file in a different folder is specified in the Command Line field QuickLaunch Use QuickLaunch to start existing scenarios on the display wall without starting WallManager Use QuickLaunch to access WallManager Web User Interface RemoteControl and WallManager scenarios You can run QuickLaunch on the controller or on a remote computer 30 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE WallManager Setup Install QuickLaunch 1 2 3 Open the Web User Interface Select a language and then click Select Click QuickLaunch Configure QuickLaunch 1 2 3 MASTERSuite 5 User Manual Open QuickLaunch Right click the QuickLaunch screen and select Configure Complete the fields in the QuickLaunch Configuration dialog Use the Host field to change your server if you have more than one controller to set up Click Save 31 020 100933 02 Rev 1 10 13 CHAISTIE Display Media MediaManager is a software application specifically designed for viewing video DVI remote desktop sources and web channels on a multi display wall Input Source Management MediaManager organizes input sources as channels Each MediaManager window can display one input source channel at a time You can select multiple channels to be displayed in sequence or load channels by loading a profile If the profile has a list of cha
19. enable security again user information becomes active User Group Permissions WallManager permissions and users can only be added or O edited when WallManager security is enabled These are the WallManager permissions e Level 1 can access all WallManager functionality and can turn security on and off Permissions cannot be edited e Level 2 4 permissions are defined by Level 1 users By default only Level 1 can access WallManager functions Application permissions are enabled for all groups Edit User Group Permissions 1 Open WallManager 2 Click the WallManager button in the top left corner and choose Security Settings 3 Select a controller 24 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE WallManager Setup 4 If required log in with an account that has User Maintenance permissions 5 Click a group in the left pane For example Level 2 6 Select the function and application permissions for the group in the right pane Click Apply 7 Click OK User Management This section provides procedures for adding editing and deleting users from controllers When managing users with multiple controller access make sure you duplicate user and password information on each controller the user can access Password changes can be applied to multiple controllers if the user name and password combinations are identical Add a User Before adding a user make sure that WallManager is n
20. or omission of the same or a different kind No delay or failure by Christie to exercise any rights in connection with any default or omission committed by Licensee will affect or impair Christie s rights in respect of that particular default or omission or any subsequent default or omission of the same or different kind In any event time will continue to be of the essence without the necessity of specific reinstatement n Governing Law This Agreement is governed by the laws of the State of California without regard to its conflict of law principles Any suit or action arising out of or in connection with this Agreement will be brought in the federal or state courts located in Orange County State of California Each of Licensor and Licensee hereby irrevocably submit to the jurisdiction of such courts for the purpose of such suit or action and expressly and irrevocably waive to the fullest extent permitted by law any objection it may now or hereafter have to the venue of any such suit or action in any such court and any such claim that any suit or action has been brought in an inconvenient forum Addendum The CD included with this printed manual contains an electronic copy in English Please read all instructions before using or servicing this product FP AICA A HOCH HL PENAS BER BR AEB ANP in A ta HF At bd AT AS HER o FR PEACH TA CRAY ST RAS EHR AE VE AS E Hl RAMA AA BRL IR S e
21. the selection permanent 4 Click Update 66 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE Remote Operation MasterSuite includes client applications for remote operation of and remote interaction with the display wall Client applications can be installed from WallManager WallManager gt Install Client Applications or from the Web User interface Administration tab gt Install Client Applications RemoteControl RemoteControl allows you to control the controller keyboard and mouse using IP protocol from a remote networked workstation Depending on how RemoteControl has been configured a user with a higher security level may be able to take control from a user with a lower security level The system notifies you if someone else gains control RemoteControl Server Prerequisites e The remote workstation must be running Windows NT 4 0 Windows 2000 or Windows XP e If WallManager security is enabled the user at the remote workstation must login with a valid WallManager user name and password Install the RemoteControl Server RemoteControl server software is preinstalled on the controller RemoteControl runs as a service on the controller and displays an icon in the controller s system tray Configure the RemoteControl Server To restrict users by name enable RemoteControl permissions only for the users who require access to this function Only users with valid MASTERSuite 5 User Manual 67
22. to show all l Align Rights the alignment options Align Middies MASTERSuite 5 User Manual 55 020 100933 02 Rev 1 10 13 Manage the Display Wall Field Same Size Fit to Display Full Screen Snap to Grid Snap to Display Snap to Active Windows Snap to Scenario Windows Bring to Front Send to Back Insert Panel CHRISTIE Description Select two or more windows and T Make Same Height click one of the size options to la resize the selected windows according to the sizing of the first El selected window Make Same Width Make Same Size Fit the selected window to the display Fit the current window to the display wall Toggles forcing windows to snap to the underlying grid Toggles forcing windows to snap to the closest display Toggles forcing selected windows in the scenario to snap to the closest active window Toggles forcing selected windows to snap to the closest window in the scenario Moves the selected windows on top of other windows Moves the selected windows behind other windows The Insert panel provides access to the elements that can be included in a scenario Field Registered Applications Media Sources Scenarios 56 DO cou x c Registered Media Scenarios Device Stop Scenario Minimize Applications Sources x Tasks Tasks Tasks Insert Description Lists the applications that are available to be included in scenarios Also provides access
23. you would like to control the controller only use RemoteControl RemoteControl lets you use your mouse and keyboard for 1 TVC controller at a time You must be able to see the display wall to use RemoteControl as WallManager does not track the position of the cursor on the display wall This can mean 1 of 3 things e MediaManager requires the Christie Web Server to be running To confirm this 1 On the TVC controller access Start gt Control Panel gt Administrative Tools gt Services 2 In the Services window scroll down the list to the Christie Web Server which should have a status of Started 3 If it is not running right click the Christie Web Server and click Start MediaServer is a background application that should be running in order to launch MediaManager windows Check your Task Manager to ensure this program is running If MediaServer is not running select Start gt All Programs gt Christie gt MediaServer 5 Rebooting the TVC controller generally resolves any issues relating to required applications not running Make sure that NET 4 0 has been installed If it has not been installed go this web location and install NET 4 0 http www microsoft com en us download details aspx id 17851 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHRISTIE Problem I am restoring WallManager setting files and I cannot add or remove users RDClient is not responding or dropping connecti
24. 40 For the most current technical documentation Eastern Europe ph 36 0 1 47 48 100 Middle East ph 971 0 4 299 7575 Spain ph 34 91 633 9990 please visit www christiedigital com Singapore ph 65 6877 8737 Beijing ph 86 10 6561 0240 Shanghai ph 86 21 6278 7708 Japan ph 81 3 3599 7481 South Korea ph 82 2 702 1601 CHRISTIE
25. 5 User Manual 020 100933 02 Rev 1 10 13 CHAXISTIE Manage the Display Wall Add an Existing Scenario to a New Scenario To add an existing scenario to a new scenario click a scenario in the list When you add a scenario the windows and tasks are added to the current scenario No connection to the selected scenario is maintained changes do not affect the existing scenario Create a New Scenario From a Snapshot When creating a scenario from a snapshot operating system windows such as Explorer folders are ignored To include an Explorer window in your scenario add it manually 1 Open WallManager 2 Click the Controller tab and organize the display wall e Start applications and media windows on the controller desktop directly as you would applications on your remote computer e Start scenarios and work with the scenario windows See Arrange the Display Wall in Real Time on page 64 3 Click New Scenario 4 Click the Edit Scenario tab 5 Click Edit Panel gt Snapshot WallManager captures the applications and media windows running on the display wall Each window is automatically configured with its program name working directory and current position and size Edit a Scenario When security is enabled you must login with Edit Scenario permission to access the scenario editor 1 Open WallManager 2 Click the Controller tab MASTERSuite 5 User Manual 59 020 100933 02 Rev 1 10 13 Manage the Display Wa
26. ADING INSTALLING ACTIVATING OR USING THE SOFTWARE THE LICENSEE IS AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT b The Software contains third party software programs which require notices and or additional terms and conditions Such required third party notices and or additional terms and conditions are located in the Software install location C Program Files x86 Christie Digital Systems MASTERSuite Licenses By accepting this Agreement and using the Software you are also accepting any such additional terms and conditions applicable to the third party software programs To the extent any license for third party software programs requires an offer to provide source code for those third party software programs this Agreement constitutes such an offer You may request more information or a copy of such source code by contacting Christie at open source christiedigital com In conjunction with such request provide the Christie Product Number the Software version and the Product Serial Number if applicable If applicable a nominal cost to cover shipping and media charges will be charged License and Restrictions c Ownership of Software Christie retains title and ownership of all rights including copyright and all other intellectual property rights in and to the Software and all copies thereof regardless of form or media This license is not a sale of any rights in or to the Software or any copy thereof Licensee acquires no right
27. Buttons Use the zoom in and zoom out buttons at the bottom right of the WallManager window to adjust the size of the image of the display wall in order to see details and work with applications Use the scroll bars to reposition the part you want to see e A high update frequency keeps the display wall image more up to date and reflects a faster response time when working with applications in the WallManager window However this uses more of your system resources CPU and RAM and can slow down application response times for WallManager and other applications running at the same time e A low update frequency uses fewer resources but may slow down the display of feedback for working with applications in the WallManager window and it may introduce artifacts such as ghost dialogs when a dialog is moved Wall Magnification Tab Select the Wall Magnification tab to magnify an area on the display wall The magnification window can be directly over the specified area or it can be moved to the side Field Description Magnification Level Indicates how many times the area will be enlarged Movable Magnifier Indicates where the magnifier can be moved to enlarge a different area of the display wall e Select to make the magnification area moveable Moving the enlarged view window moves the magnification area and changes the contents of the view window Clear to anchor the magnification area to the original position Moving the e
28. MASTERSuite 5 A User Manual 020 100933 02 CHRISTIE MASTERSuite 5 User Manual 020 100933 02 NOTICES COPYRIGHT AND TRADEMARKS O 2013 Christie Digital Systems USA Inc All rights reserved All brand names and product names are trademarks registered trademarks or trade names of their respective holders REGULATORY The product has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the product is operated in a commercial environment The product generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of the product in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at the user s own expense CAN ICES 3 A NMB 3 A 9171713 YFTE AT 9 dab sp 35m 8 7 7 e 9 AMA EE ALBA OAS F ASA erro A AA AANA ABs AS 9o ug GENERAL Every effort has been made to ensure accuracy however in some cases changes in the products or availability could occur which may not be reflected in this document Christie reserves the right to make changes to specifications at any time without notice Performance specifications are typical but may vary depending on conditions be
29. Manager 5 3 Click Add Select a controller from the list and click OK If your controller does not appear in the list enter the controller name or IP address If you still cannot connect contact your system administrator To connect to the controller and display an outline of the display wall click the controller icon Configure the WallManager Language You can configure every remote WallManager installation to use a different language 1 2 Open WallManager Click the WallManager button in the top left corner and choose WallManager Options 3 Select a language Click OK Closing WallManager Closing WallManager does not turn the display wall off or shut down scheduled scenarios or remote access Scheduled scenarios and remote 20 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE WallManager Setup access are controlled by Christie Web Server running on the controller and continue to run until the service is stopped 1 Click the WallManager button in the top left corner 2 Click Exit WallManager Manage Controllers You can connect to multiple controllers and complete all of the setup from a single computer Setting up multiple controllers at once lets you export scenarios from one controller to another Add a Controller 1 Click Start gt All Programs gt Christie gt MASTERSuite 5 gt WallManager 5 2 Click Add Controllers 3 Select a controller in th
30. Profiles Exit Description Creates a new profile MediaManager assists you by stepping through the most commonly used dialogs Loads a saved profile The Open dialog allows you to open the profile into the current window or into a new window Saves changes to an existing profile using the Save dialog If you are not working with an existing profile this option automatically opens the Save As dialog Saves an existing profile under a new name or allows you to create a new profile Creates a desktop shortcut to the current profile Manages your profile list Closes the MediaManager window MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHXISTIE Menu Settings Capture Cycling Sub Menu Channel Selection Window Preferences Crop and Zoom Text Overlay Current Channel Settings Configure Single Frame Start Multiple Frame Configure Start Stop MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 MediaManager Setup Description Allows you to select a channel to be loaded in the current window or into a new window Allows you to specify the window size position and style of the current MediaManager window Allows you to focus on a specific part of the window s content See Crop or Zoom an Image on page 15 Enables and provides configuration for the appearance of overlay text and to specify the text for profile level overlays See Add a Text Overlay on
31. WallManager Menu Click the WallManager button in the top left corner of the screen to access the menu Field Save Settings Save Settings As Restore Settings Security Settings Install Client Applications Close Controller Views WallManager Options Exit WallManager MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 SAR gt e lal Save Settings 3B Install Client A E cose con i WallManager Options X Exit WallManager Description Saves the WallManager preferences and settings for the selected controllers The default file name includes the system date See Save Settings Opens the Restore Controller Settings dialog where you can specify the restore files for the selected controllers Opens the Security Settings dialog where you can manage WallManager security for remote access to the selected controllers See Security Settings on page 21 Opens the Client Applications window where you can install client applets such as the Christie QuickLaunch bar and RemoteControl See Application Management on page 28 Closes all active controller views It does not affect the operational state of the controllers Opens the options dialog Popular User Name Initials Identifies the primary user of the WallManager software Popular Language Identifies the language WallManager uses Save gt Restore Identifies the default storage location for backup files C
32. WallManager client application to e Enable MASTERSuite security for remote access e Set user permissions and create user accounts e Define the applications that appear on the display wall e Set up display wall partitioning and access e Set up scenarios and schedules WallManager Prerequisites e Microsoft Windows 7 32bit or 64bit e Microsoft Windows XP 32bit e 1 7GHz or faster processor e 1GB or greater RAM e 200MB available hard disk space NET framework and WallManager Install WallManager on a Client 1 Open a web browser 2 Enter the name or IP address of the controller for example http controller in the address field Click Enter If the Web User Interface is not available make sure that the Christie Web Server is running on the controller 3 Select a language and click Select 4 Click Install WallManager For first time installations an internet download dialog appears Select Run and click OK If a security warning appears click Run 5 Complete the installation wizard 6 Close the Web User Interface MASTERSuite 5 User Manual 19 020 100933 02 Rev 1 10 13 WallManager Setup CHKISTIE Open WallManager 1 Make sure that the TVC controller s and the display wall s are turned on Open WallManager e From the controller click the Christie WallManager shortcut on the desktop e From a client workstation click Start gt All Programs gt Christie gt MASTERSuite 5 gt Wall
33. ace Ic Image 2 Stop Everything Field Scenario Gallery for example Image or Stop Everything Start Stop Minimize Restore Details MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 M zi 2 Media Player e SM pa x E Restore i St l 2 Video 01 op goes Y 8 eos e Scenarios Description Identifies the scenarios you have access to If security is not enabled all scenarios on the selected controllers appear in the list If security has been enabled the list includes scenarios associated with the current user and the scenarios created by users whose security level is the same as or lower than the current user Starts the selected scenario immediately If multiple controllers are selected the selected scenario starts on all the controllers that have the scenario Stops the selected scenario immediately If multiple controllers are selected the selected scenario stops on all the controllers that are running the scenario Minimizes the windows associated with the selected scenario to the controller task bar Restores the minimized windows associated with the selected scenario Opens the Scenario Details dialog which contains information about the scenario including a list of tasks and scheduling information 49 Manage the Display Wall CHKXISTIE Field Add Delete Edit Schedule Manage Panel Field Register Applications Device Tasks 50 Description Opens
34. ain Security and Permissions Troubleshooting Problem Some areas of the application are not displayed or I cannot set permissions MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 Resolution e If changes have been made that would affect Security or Permissions options the TVC controller may require a restart before the new or updated options display under Security Settings and Permissions e Security Settings or Permissions are not available for that area of the application Please contact our support team at support christiedigital com for further assistance 75 Troubleshooting CHRISTIE WallManager Troubleshooting Problem When I select Interactive Mode my wall display is incorrect Nothing happens when I press keys in Interactive Mode When I try to start MediaManager I get a message saying Could not start scenario what does this mean WallManager fails to run 76 Resolution e Click the Controller tab and verify that you are connected to the correct wall Deselect all controllers close all WallView windows and then re connect to the wall Your computer may have stopped communicating with the wall or is not receiving the updates correctly Close WallManager and re open it to re establish the connection Some keys and key combinations are not captured by Interactive Mode This allows you to maintain control of both your system and the TVC controller s at the same time If
35. and specify a different installation folder Click Next and then click Install 7 Click Finish When prompted click Yes to restart the controller MASTERSuite Recovery The MASTERSuite recovery disk reinstalls Windows installs the required drivers and installs MASTERSuite 80 1 2 3 Insert the MASTERSuite recovery disk and restart the controller Press any key to boot from the CD or DVD drive Click Restore to Factory Defaults OR Click Reboot the System to stop the recovery and restart the controller Choose your country and preferred language and click Next MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE Re Install MASTERSuite 5 Enter your Windows 7 activation key and press Next Your activation key is located on the side of the controller 6 Accept the user license agreement and click Next System Recovery If you are rebuilding the controller hard drive completely and you did not back up any files contact Christie Technical Support and request another MASTERSuite license key Wait until you have received your license key before beginning the reinstallation MASTERSuite 5 User Manual 81 020 100933 02 Rev 1 10 13 000 103815 02x ASSY TECH DOCS MASTERSuite 5 Corporate offices USA Cypress ph 714 236 8610 Canada Kitchener ph 519 744 8005 Worldwide offices United Kingdom ph 44 118 977 8000 France ph 433 0 1 41 210036 Germany ph 49 2161 6645
36. and to limit access to specific IP addresses Field Port Timeout IP Address Host Add Delete Restrict Access to Hosts in the List Above Save Description Identifies the port that the server listens to for requests from the RemoteControl client Use the default value If you need to change the port number contact your network administrator Identifies the length of time that a connection can be idle before it is disconnected Use the default value If you need to change this value contact your network administrator Identifies the computers that can access the display wall through the RemoteControl function Adds an IP address or host name Deletes the selected IP address or host name from the list Enable this option to restrict access to RemoteControl functionality to the list shown No other computers are allowed access Saves the RemoteControl settings Configure RemoteControl for a Client mo A W N re Open WallManager Click the WallManager button in the top left corner of the screen Click Install Client Applications Click Connect RemoteControl Close the Client Applications window For first time installations you may be prompted with an internet download dialog before the InstallShield Wizard appears Make sure the Run option is selected and click OK You may also be prompted with a security warning Click Run to install the software 6 Click Settings MASTERSuite 5 User Manual
37. anual 5 020 100933 02 Rev 1 10 13 CHAISTIE MediaManager Setup MASTERSuite security is controlled by WallManager See Security Settings on page 21 Use MediaManager with WallManager to schedule MediaManager windows and control the display wall remotely Changes made to MediaManager settings appear immediately on the display wall Start MediaManager 1 Log into the TVC 1700 controller with administrator permissions 2 Click Start gt All Programs gt Christie gt MASTERSuite 5 gt MediaManager 5 Configure the MediaManager Language Language changes are immediate When set all MediaManager dialogs and windows are converted to the selected language Text fields such as Name and Descriptions are not affected by this change These fields can be entered in any language regardless of the language selected for MediaManager 1 Click Administration gt Languages 2 Select a language from the list MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 MediaManager Setup CHRISTIE MediaManager Interface Access the MediaManager interface from the display wall desktop To set MediaManager menu visibility click Settings gt Windows Preferences and then select Borders Only or None on the Windows Preferences dialog To access menu options right click anywhere in the MediaManager window See Manage Hotkeys on page 16 Menu Sub Menu Profile New Open Save Save As Create Shortcut Manage
38. ck Save CHRISTIE Description Adjusts the hue of the video channel Corrects image consistency by increasing or decreasing pixel sampling clock frequency Removes shimmer and stabilizes the image Moves the image from left to right Moves the image up or down Adjusts the clamp position to match the frequency of the incoming signal This helps remove strong horizontal streaks or appears dim Specifies the address of the web site to display Specifies the automatic web page refresh rate in seconds Rename Channels Profiles reference channel names If you change a channel O name after it is included in a profile change the profile to reference the new name MediaManager channels are named for their respective input modules Rename a channel to make it easier to identify the correct input source when you set up media windows on the display wall Select a channel Click Rename UL se E IO ES 14 Open MediaManager Click Administration gt Channel Configuration Edit the name and click Enter MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHKISTIE MediaManager Setup Crop or Zoom an Image Crop and zoom settings allow you to trim or trim and zoom a portion of a window These settings are saved for specific channels in a profile The same channel can have different crop or zoom settings in different profiles but each profile can have only one crop or zoom setting 1 Open MediaManager
39. d aspect ratio when scaling Specifies where the window displays on the display wall The X and Y coordinates specify where the top left corner of the MediaManager window is located The default coordinates are 0 0 Select the Lock Position check box to prevent moving the window to another position Specifies the exact pixel size of the window content only some consideration should be given to the thin borders 4 pixels each side title bar depends on size of font and caption bar By default the size is the native size of the window content Select the Lock Size check box to prevent resizing the window 35 Display Media CHAISTIE Field Description Size and Position Maintain Aspect Ratio Forces the current window to keep its existing aspect ratio e Lock Position Locks the current window position Lock Size Locks the current window size Always on Top Forces the current window to stay on top Borders and Title None Displays the current contents of the Bar window without borders If you choose this window style use the right click menu to access window options Borders Only Displays the window with a thin border and hides the menu and title bar If you choose this window style use the right click menu to access menu options Both default Displays the window menu and title bar 4 Click OK 5 Click Profile gt Save Add a Text Overlay 1 Open MediaManager 2
40. display wall MASTERSuite 5 User Manual 71 020 100933 02 Rev 1 10 13 72 11 Remote Operation CHAISTIE Unless the information is required performance can be improved by selecting all options Not sending the wallpaper and interface effects decreases processor usage and network bandwidth Remove desktop wallpaper turns off the wallpaper on the client computer and also disables Active Desktop components Disable user interface effects disables desktop enhancements such as font smoothing window title bar shading menu animation and so on Update performance depends on the general performance of the remote workstation the graphics drawing activity of the information being sent to the display wall network performance and the frame rate setting specified in the MediaManager channel setup If the workstation is running very sluggishly while there is an active RDClient connection it is possible to improve the workstation performance by decreasing the RemoteDesktop frame rate in MediaManager 10 Click the Capture Method tab Select one of these options Poll for changes to the desktop choose this option when the client computer is running video VNC server polls strips of the screen for changes The polling mechanism attempts to minimize the load on the server computer while delivering a reasonable level of responsiveness The upgrading may visibly degrade if you have a slow connection Use VNC hooks to track changes
41. e Select Network Computer list Click OK If the controller is not in the list enter the name or IP address in the Select Network Computer field 4 Click the controller icon to connect to the controller and add the display wall to the workspace Enter a valid user name and password if WallManager security is enabled Security Settings Security settings are controller specific For example a user can have administrative privileges on one controller and not on another Windows Security The Windows 7 operating system provides log in control for direct access to the controller and the display wall Once logged in you can interact MASTERSuite 5 User Manual 21 020 100933 02 Rev 1 10 13 WallManager Setup CHKISTIE directly with the display wall including starting MediaManager windows or other applications For information about Windows security see Windows online help WallManager Security WallManager security restricts access to WallManager functions such as scenarios and scheduling It also controls remote access and the ability to work with multiple controllers and display walls from one computer By default WallManager security is disabled on the TVC controller You can operate the controller without enabling WallManager security If security is not enabled and the controller is connected to a network the controller can be accessed by anyone with access to the network Security Settings Panel Click the WallMa
42. e irregular updates or ghosting decrease the Maximum Sample Rate value Specifies the password required to connect to a remote desktop when authentication with a password is enabled in the RDClient application on the remote desktop Specify the password that was set up on the remote desktop s RDClient If a password is not provided when the channel is set up and authentication is enabled you are prompted for the password when the channel is selected for display Adjusts image settings The signal Video or DVI determines the available options Move the slide bar to the right to increase the value or to the left to decrease it Adjusts image brightness A high brightness setting decreases the intensity of black areas and makes them appear grey A low brightness setting increases the intensity of dark colors and makes the image darker Adjusts image contrast A high contrast setting can cause the light areas of the image to appear white and distorted A low contrast setting can cause the image to appear dim Adjusts the brightness color balance of individual color channels Adjusts the contrast color balance of individual color channels Adjusts image color saturation 13 MediaManager Setup Field Hue Video Use Pixel Tracking DVI Pixel Phase DVI Horizontal Offset DVI Vertical Offset DVI Clamping Offset DVI URL Web Browser Auto Refresh Every lt value gt Seconds Web Browser 5 Cli
43. e the last Level 1 user in the system Before deleting a user make sure that WallManager is not saving or restoring settings Click the WallManager button in the top left corner and choose Security Settings Select a controller If required log in with an account that has User Maintenance permissions on the selected controller Click Users 5 Choose a user to be deleted from the list and click Remove Change a User Password Open WallManager Click the WallManager button in the top left corner and choose Security Settings 3 Select a controller B oo a un If required log in with an account with User Maintenance permissions on the selected controller Click Users Choose a user from the list and click Change Password Complete the Change Password dialog If the user has access to multiple controllers select Change Password On All Servers Wall Partitions Wall partitions are part of the user group definition All of the display wall is available by default When you create a wall partition you limit user access to the area of the partition in the following ways MASTERSuite 5 User Manual 27 020 100933 02 Rev 1 10 13 WallManager Setup CHKISTIE e WallManager and the Web User Interface users who belong to the group see only the partition defined for the group e WallManager and Web User Interface users can interact only with elements they can see in their partition provided they have p
44. ecovery soos ese m or hh m nh on en 81 iv MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE Introduction MASTERSuite 5 is a suite of programs used to configure and display media content on a TVC display wall It includes the following programs e MediaManager configures the displayed content e WallManager provides remote control of the display This allows you to view monitor set permissions and set up scenario schedules e Client applications provide remote operation of the display for example RemoteControl and QuickLaunch MASTERSuite 5 is installed by default on the TVC controller Related Documents Software setup and operation information is included in the online help The TVC 1700 User Manual P N 020 100919 xx includes information about the controller the expansion chassis the input modules and system configurations MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHKXISTIE Set Wall Display Properties This section provides information and procedures for customizing your display wall and changing parameters such as the number and configuration of screens color depth and the refresh rate For technical information about graphics cards see the Specifications section of the TVC 1700 User Manual Change Display Settings 1 Close all MediaManager windows RGB and Video If you modify settings with MediaManager open artifacts may appear on the screen until
45. ent application You can access MASTERSuite on the controller using your computer through your network allowing you to download applets and client applications as required through the Web User Interface or through WallManager e WallManager Installs the WallManager software on the client computer e QuickLaunch Installs a toolbar on the client computer to provide quick access to WallManager scenarios start stop and other MASTERSuite components e Remote Control Installs an application to remotely control the display wall controller using the client s mouse and keyboard e Remote Desktop Client Installs an application that allows you to set up your desktop as a source for MediaManager windows MASTERSuite 5 User Manual 79 020 100933 02 Rev 1 10 13 Re Install MASTERSuite CHAISTIE Install MASTERSuite 1 Insert the MASTERSuite Software CD If the MASTERSuite installation wizard does not begin automatically click Start and in the Search box enter D autorun autorun bat substitute D with your CD ROM drive Click Install Products Click Install MASTERSuite 5 The MASTERSuite checks for the required supporting software Select Java Runtime Environment 32 bit v1 6 0 21 and NET Framework v4 0 30319 Click Continue Select I accept the terms in the License Agreement then e click Install and proceed to step 7 e click Advanced then click Next to accept the default folder or click Browse to locate
46. ermission to access those elements e WallManager users can only create or edit scenarios for their partition provided they have scenario editing permissions Partitions do not prevent users with direct access to the controller and display wall from seeing and interacting with elements on the entire display wall using the TVC controller mouse and keyboard Create a Wall Partition 1 Open WallManager 2 Click the WallManager button in the top left corner and choose Security Settings 3 Select a controller 4 If required log in with an account that has User Maintenance permissions on the selected controller 5 Click a group 6 Select the Wall Partitioning check box and click Edit 7 In the Edit Group Wall Access dialog click and drag to define the access area 8 Click OK 3 times Application Management This section provides procedures for managing applications on the display and MediaManager windows View Registered Applications 1 Open WallManager 2 Click Registered Applications 28 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE WallManager Setup 3 Log on with Registered Application permissions 4 Click Registered Application Delete an Application from the Registered Applications List ON a eS sS O When an application is deleted it moves to the Unavailable Applications list and cannot be included in scenarios Open WallManager Click Registered Applications L
47. ers to add users delete users or change permissions Manage Device Task Allows users to set up additional device tasks that can be run in a scenario Registered Application Allows users to edit the list of registered applications and application properties e Edit Schedules Allows users to edit scheduling information for scenarios e RemoteControl Allows users to access the wall using the RemoteControl application e Launch MediaManager Allows users to start MediaManager on the wall Specifies the registered application the user can run on the display wall Enable WallManager Security 1 Open WallManager 2 Click the WallManager button in the top left corner and choose Security Settings Select a controller and then select Enable Security 4 Click Yes Sign in with a valid Level 1 account Administrator The default Administrator user name and password are admin 6 Set up permissions and user accounts See User Management on page 25 MASTERSuite 5 User Manual 23 020 100933 02 Rev 1 10 13 WallManager Setup CHKISTIE Disable WallManager Security Only a user with Level 1 permissions can disable O WallManager security 1 Open WallManager 2 Click the WallManager button in the top left corner and choose Security Settings 3 Select a controller 4 Log in with Levell user permissions 5 Clear Enable Security Disabling security does not delete users or user information If you
48. for MediaManager Provides information about the system Provides the MediaManager software version Channel Management A channel represents a specific signal source such as a camera DVD player or a computer A channel stores all the optimized input settings for the source such as its specific hardware connection brightness contrast and hue To make identification easier you can assign a unique name to a channel The first time you start MediaManager it creates a default set of input source channels The channels are based on the input modules detected in the system View Channel Properties 1 Open MediaManager 2 Select a channel 3 Click Settings gt Current Channel Settings 10 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE MediaManager Setup Create a New Channel gv Ol Pe IES Open MediaManager Click Administration gt Channel Configuration Click Add Select a device from the Select Device Enter list Click OK Click Save Copy an Existing Channel 1 Open MediaManager 2 Click Administration gt Channel Configuration 3 Click Add 4 Select a device from the Select Device Enter list Field Description C08V Displays video sources connected to the CO8V module This module supports multiple videos per display device CO2I SL Displays an analog or digital DVI I source connected to any CO2I SL module CO1D DL Displays a digital DVI D source connected to any CO1D DL
49. ie WallManager 5 arma eje Controller Controller Status li m li pS o 7 dp acd Aa C 8 Remove 5 3 Ale os Restore Y a Live View Interactive a ff mm Registered Device Mode BE a Applications Tasks Controllers Controller Views Scenarios Manage e Quick Access Buttons at the top left of a view window Provide quick access to key view functions Log Out Lockdown Mode and additional visual feedback about the state of the controller The button backgrounds of active modes turn from transparent to orange e Local Alias Highlight the controller name in the controller view title bar and enter a new name The local alias is used to identify the controller for the current computer only To view the server name open the Controllers gallery and hover the mouse cursor over the controller button A popup briefly displays available information about the controller including the server name e Mouse Functions e Move Window In WallView click and drag a window to its new location e Resize Window Click and drag a window border or corner to resize a window e Scroll Use the mouse wheel to scroll up or down or use the scroll bars to reposition the part you want to see MASTERSuite 5 User Manual 51 020 100933 02 Rev 1 10 13 Manage the Display Wall CHAISTIE e Zoom Hold the CTRL key and use the mouse wheel to zoom in or out Use the scroll bars to reposition the part you want to see e Zoom
50. ie does not make any other warranties either express or implied including but not limited to implied warranties of merchantability fitness for a particular purpose title and non infringement with regard to the Software j Limitations of Liability IN NO EVENT WILL CHRISTIE BE LIABLE TO ANY PARTY FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS LOST REVENUES AND LOST DATA ARISING OUT OF THE USE OF THIS SOFTWARE AND ITS DOCUMENTATION EVEN IF CHRISTIE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE CHRISTIE SPECIFICALLY DISCLAIMS ANY WARRANTIES OR CONDITIONS INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE THE SOFTWARE AND ACCOMPANYING DOCUMENTATION IF ANY PROVIDED HEREUNDER IS PROVIDED AS IS CHRISTIE HAS NO OBLIGATION TO PROVIDE MAINTENANCE SUPPORT UPDATES ENHANCEMENTS OR MODIFICATIONS CHRISTIE FURTHER DISCLAIMS ANY AND ALL REPRESENTATIONS RELATING TO THIRD PARTY SOFTWARE WHICH IS EMBEDDED IN THE SOFTWARE Some jurisdictions do not allow exclusions or limitations of certain conditions or warranties Only those exclusions or limitations that are lawful in Licensee s jurisdiction will apply to Licensee and in such instances Christie s liability will be limited only to the maximum extent permitted by law Termination k Christie may terminate this Agreement at any time and for any reason Christie may also
51. igured at the time the system is booted reboot the system to apply the changes Sets the display wall configuration Sets the mode for the selected resolution and color depth e Default The display driver s internal tables define display timing e Custom The display driver reads the Registry to define display timing See Define Custom Modes on page 5 Monitor Master The monitor attached to output 1 of the first Display4 outputs defines the display timing for all outputs e Monitor Each Monitor timing information from each monitor is used for the output connected to that monitor When selected the display mode is limited to the modes that can be displayed over a Single Link DVI 165MHz connection If the option is not selected modes greater than 165MHz are available When the display driver initializes it reads the EDIDs of the attached screens to determine which mode should be used If the display device does not provide EDID information then this control is used to decide which output to enable Limits the available resolutions to those that are compatible with the monitor s This control has no effect if EDID information is not available MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE Set Wall Display Properties Define Custom Modes You use the Custom Modes utility to define custom modes for the GO4I and Display4 graphics cards To use the utility a GO4I or a Display4 graphics
52. information see the documentation that came with your serial control device 7 From the Action list select an action to be associated with the serial data string e Start the scenario specified in the Scenario Name field e Stop the specified scenario e Minimize the specified scenario e Switch the video source All video sources playing the Current Channel Name are switched to play the New Channel Name independent of scenario settings 8 Click Save 74 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE Troubleshooting This section provides information and procedures for resolving common MASTERSuite 5 issues RemoteControl Server Troubleshooting Problem The message Failed to connect to server appears The message A required privilege is not held by the client appears Nothing happens when I press SHIFT ESC Resolution Make sure the RemoteControl service is running on the controller e Check that the Host Address specified on the RemoteControl Client window correctly points to your controller e Make sure RemoteControl service is running on the controller with Administrative permissions with act as part of the operating system enabled e Consult your RS 232 controller documentation for further details e Another application could be using the same keyboard shortcut Verify in the application is running If the application is running turn it off and try the keyboard shortcut ag
53. live representation of the display wall Move an Application 1 Click to select the application window 2 Use the left mouse button to drag it to a new location This re location is temporary When you open the scenario again the application returns to its original location Resize an Application 1 Click to select the application window 2 Use the left mouse button to drag the borders of the application This resizing is temporary When you open the scenario again the application returns to its original size Close an Application 1 Click to select the application window 2 Right click select Window gt Close Interactive Mode Use interactive mode to work on a remote computer with applications that are running on the display wall 64 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE Manage the Display Wall On the Controller tab right click the wall display and click Interactive View Use your mouse and keyboard to control the cursor and work with the controller desktop and the application and media windows Mouse clicks on your desktop are mirrored on the display wall Your interaction with the applications on your desktop is mirrored on the display wall as well Interactive mode provides full access to MediaManager functionality Use the right click menu to access options Interactive mode works with the files and applications running on the controller changes are saved with the channel
54. ll CHKXISTIE Select a scenario Click Edit in the right panel Edit the scenario Click Scenario panel gt Save c A ON Restart the scenario Start a Scenario in WallView 1 Open WallManager 2 Click the Controller tab 3 Select a scenario 4 Click Start Stop a Scenario If security is enabled you must log in with Stop Scenario permissions to stop a scenario Select the scenario you want to stop and click Stop The applications that belong to the scenario are removed from the display wall Minimiz Ico Image 2 Media Player a ES Minimize sih T ji E Restore HE 2 Stop Everything 2 Video 01 Stop J Detas Y Schedule Scenarios You can stop any window on the display Click the window and right click to access the Close option Schedule a Scenario to Stop If security is enabled you must log in with Stop Scenario permissions to stop a scenario Scenarios can be scheduled to start at a specific time When the schedule expires the scenario automatically closes 60 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHKISTIE Manage the Display Wall Use a Task to Stop a Scenario Scenarios can include Stop Scenario tasks These tasks specify scenarios to be shut down automatically before the new scenario starts Task Management Use a tasks in scenarios to specify an action to be performed on a device Tasks should be reserved for Administrator level users who know and understand
55. loses WallManager Closing WallManager does not shut down the display wall 45 Manage the Display Wall CHKISTIE Client Applications Dialog Christie WallManager 5 TVC 700 DEV5 E Download Client Applications Install WallManager QuickLaunch Install Remote Desktop Install RemoteControl Client Field Install WallManager QuickLaunch Install Remote Desktop Client Connect RemoteControl Description Installs WallManager for remote access and control of the display wall Ensure that the supporting software is installed before starting this installation Installs QuickLaunch bar on your desktop for easy access to the WallManager functions you need most The QuickLaunch bar is configurable Installs RemoteDesktop Client and use your desktop as a source for MediaManager on the display wall Installs RemoteControl which allows you to control the display wall with your remote mouse and keyboard Controller Tab WallManager opens automatically at the Controller tab The controller tab provides a real time live representation of the display wall The Controller ribbon includes controls for connecting to and managing multiple display walls 46 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE Manage the Display Wall Controller Panel dp Add M E Logout All Controllers Field Description Controller Gallery Identifies the TVC controllers that have been added to the for exam
56. luding working with applications directly on the controller Web User e Web based no installation required No Interface e Install client applications QuickLaunch e Start existing scenarios No e Start WallManager Web User Interface and RemoteControl Remote e Configure communication so that the No Desktop VNC remote computer can be mirrored in real time in a MediaManager window on the display wall e Can share control of remote desktop with controller s mouse and keyboard MASTERSuite 5 User Manual 43 020 100933 02 Rev 1 10 13 Manage the Display Wall CHAISTIE WallManager Interface The WallManager ribbon provides access to display wall controls controller status and scenario management controls View Context Menu The View Context menu provides access to lockdown mode and screen display preferences Right click the WallManager workspace to access the View Context menu Field Fit Controller View to Screen Lockdown Mode Bring to Front Send to Back Close 44 TVC 700 DEVS Fit Controller View to Screen A Lockdown Mode Selected Window Bring to Front Send to Back ae Glos Description Fits the controller view to the workspace See Controller Views on page 48 Brings the selected window on top of other windows Sends the selected window behind other windows Closes the selected window MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 Manage the Display Wall CHXISTIE
57. module RemoteDesktop Displays the desktop of some other computer on the network other than the controller RDClient must be installed on the other computer for the remote desktop feature to work Web Browser Displays the content of the selected web site 5 Click OK 6 Select an existing channel and click Copy 7 Click Save MASTERSuite 5 User Manual 11 020 100933 02 Rev 1 10 13 MediaManager Setup CHAISTIE Edit Channel Properties When the properties of a channel are edited all profiles that O reference that channel are affected If a profile is renamed channels that reference that channel display an Invalid Input message instead of the content Rename channels with caution and remember to update your profiles Click Administration gt Channel Configuration Select a channel and click Edit Description Provides the default channel name This name is 1 Open MediaManager 2 3 4 Complete these fields Field Name All Overlay Text All Input DVI Video Remote Control Backup channel Video Type Video 12 based on the channel s device name For example DVI 03 Sets the default channel name Sets the input port for the input module A single CO8V CO2I SL or CO1D DL input can be displayed in 16 MediaManager windows simultaneously A Device In Use message appears if you attempt to display an input that is already opened more then 16 times For example if CO2I SL Input 4 is ope
58. n its Window network configuration settings Select a server in WallView and then right click in the WallMagnification application and select Close 77 Troubleshooting CHRISTIE QuickLaunch Troubleshooting Problem After installing QuickLaunch a desktop short cut was not created and the application does not appear in the Programs and Feature list 78 Resolution Typically this issue occurs when QuickLaunch is uninstalled and then reinstalled To resolve this issue clear the Java cache As Uninstall QuickLaunch 2 Click Start Control Panel Java 35 4 Click Settings in the Temporary Internet Files Click the General tab area 5 Click Delete Files Select Trace and Log Files and Cached Applications and Applets Click OK Click OK Click Apply MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE Re Install MASTERSuite This section describes the MASTERSuite 5 recovery process MASTERSuite is installed on the TVC controller only The MASTERSuite software includes the following components e MediaManager Allows you to display Video RGB and remote desktop sources on the display wall e WallManager Provides a client server application for remote administration of the wall and setting up predefined layouts e Remote Desktop Server Allows you to display the desktop of a remote workstation in a MediaManager window when used with the Remote Desktop cli
59. nager button in the top left corner and choose Security Settings Field Description Specifies what the user can do in WallManager New users are automatically granted the permissions assigned to their security group e WallView Allows users to see the contents of the display wall in WallView WallView Edit Allows users to have some basic control over windows on the display wall Users can move or close windows on the display wall without LiveView or Interactive mode enabled Permissions Wall Partitioning Limits user access to a portion of the display wall Clear this option to give users full access See User Management on page 25 WallView Port Modify Allows users to change the port WallManager uses to communicate with the server This setting should only be made available to system administrators e Start Scenario Allows users to start scenarios Interactive Mode Allows users to interact with application window content 22 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHKISTIE Field Permissions con t Applications WallManager Setup Description e Stop Scenario Allows users to stop scenarios Edit Scenario Allows users to create and change scenarios e Lockdown Mode Allows users to initiate Lockdown mode This mode limits user activity on the display wall and shuts down the scheduler until you exit the mode See Lockdown Mode on page 65 User Maintenance Allows us
60. ned 18 times 16 MediaManager windows display the correct content and 2 MediaManager windows display the Device In Use message The range of available input numbers is determined by the number of modules installed in the TVC Allows the controller s keyboard and mouse to be used for remote desktop control MediaManager right click menus are not available This setting works for RemoteDesktop input only Sets the channel to display when the selected input channel does not have a signal Specifies the incoming video signal type The CO8V input module accepts Composite and S Video input MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHXISTIE Field Video Standard Video Host Name IP RemoteDesktop Port RemoteDesktop Maximum Sample Rate Password RemoteDesktop Image Adjustments DVI Video Brightness DVI Video Contrast DVI Video Brightness Color Balancing DVI Contrast Color Balancing DVI Saturation Video MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 MediaManager Setup Description Sets the video standard for the incoming video The CO8V input module accepts PAL NTSC or SECAM video signals Defines the remote computer IP address or full name Defines the remote computer port number Specifies how quickly the window updates refreshes in frames per second The maximum attainable refresh rate is dependent on PCIe bus bandwidth If you notic
61. nlarged view does not change the contents 52 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE Manage the Display Wall Scheduled Item Dialog Access the Scheduled Item dialog from WallManager by selecting a scenario and clicking Schedule scheduled Item Cycling 1 rx Controler Tine Friday April 05 2013 11 16 05 AM Stat Friday April 05 2013 11 16 05 AM Stop Recur 7 Once ox Cancel Field Description Controller Time Provides the date and time on the selected controller Start Identifies the start time of the schedule Click the arrow to view a calendar for date selection Edit the time directly Stop Identifies the stop time of the schedule Click the arrow to view a calendar for date selection Edit the time directly Recur Indicates how often the schedule recurs Delete Deletes the current schedule Edit Scenario Tab The Edit Scenario tab allows you to create and edit collections of applications media windows and tasks that can be saved and scheduled When you create a scenario the workspace is blank When you edit a scenario application and media windows display in the workspace eram Christie WallManager 5 and Controller Edit Scenario Controller Status 7 ARRENE O Boe amp ce Copy C3 Select All F HES Ca Save Save As Close Show Active Snapshot Registered Media Sce Deere nee T Deselect windows EE Applications Sources Rss Tasks Tasks Scenario Edit arrange Insert
62. nnel to be displayed or more than one channel to be cycled Profiles are saved on the system s hard drive as XML files Hard drive capacity of the determines the number of Profiles that can be created and stored Create a Profile using Quick Start 1 Open MediaManager 2 Click Profile gt New 3 Complete the Quick Start dialogs Open a Profile 1 Open MediaManager 2 Click Profile gt Open 3 Select a profile 4 Click Load Profile Edit a Profile 1 Open a MediaManager 2 Select a profile 3 Modify the profile settings 4 Click Profile gt Save To save a new profile click Profile gt Save As and specify a name for the new profile Click OK 42 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE Manage the Display Wall After profiles and scenarios are set up you can access and control the display wall using WallManager the Web User Interface QuickLaunch or Remote Desktop This table describes the functionality of each program Application Functionality Remote Views WallManager e Installation required on remote computer e Wire outline of e Full scenario management including display elements create edit schedule start stop e Full LiveView e Manage registered applications and device tasks e Manage remote access security Install client applications Backup restore settings Lockdown Mode e Manage multiple controllers from multiple computers e Full interaction inc
63. nnels the first channel in the list automatically displays in the MediaManager window Select a Single Source 1 Open MediaManager 2 Click Settings gt Channel Selection 3 Select a channel and click Load Channel Press CTRL F5 to refresh the channel list 4 Click Profile gt Save Cycle Through Multiple Sources Open MediaManager Click Cycling gt Configure Click a channel Click Add Enter a value in the Duration field 2 OE You can have different display durations for specific channels or groups of channels MASTERSuite 5 User Manual 33 020 100933 02 Rev 1 10 13 Display Media CHAISTIE 6 Click Apply 7 If required click Move Up or Move Down to re order the Channel Cycling list 8 Click Start Cycle 9 Click OK 10 Click Profile gt Save MediaManager Window Properties This section provides procedures for changing MediaManager window properties Window properties remain effective for the window regardless of the channel input source being displayed View MediaManager Window Profile Channel and profile settings are automatically applied to each window in a scenario Use the WallManager Windows Profile Settings dialog to review and change window settings Some settings are not applied because they are not applicable to scheduled scenarios For example the ability to review a snapshot has been removed from the Single Capture tab Changes implemented with the Windows Profile Set
64. nu that provides quick access to the commands in the ribbon Right click in the workspace to view available commands MASTERSuite 5 User Manual 57 020 100933 02 Rev 1 10 13 Manage the Display Wall CHAISTIE Scenario Management If security is enabled login with Edit Scenario permission O to access the scenario editor You can create a new scenario or you can capture the current wall display layout The scenario editor makes a temporary record of the scenario as you build it If you leave the editor to view other information in WallManager you are prompted to save the scenario Create a New Scenario 1 Open WallManager 2 Click a controller 3 In the Scenarios panel click the new icon 4 Click Registered Applications Media Sources or Scenarios in the Insert panel and then select an element 5 Click and drag windows to position them 6 Click and drag window edges and corners to size the windows or use the Arrange panel 7 Right click the application or media window and select Properties See Application Management on page 28 or See MediaManager Setup on page 7 8 Click Scenario gt Save As 9 Enter a name for the scenario and click OK To save a copy of the scenario on an another controller select Export To in the Save As dialog and select a controller Click Edit Panel gt Show Active Windows to display wire frames of the applications currently running on the display wall 58 MASTERSuite
65. ockdown ModeOn 65 Turn Lockdown Mode Off 66 Web User Interface 66 Set the Web User Interface Language 66 Remote Operation 67 RemoteControl een 67 RemoteControl Server Prereguisites 67 Install the RemoteControl Server 67 Configure the RemoteControl Server 67 RemoteControl Server Dialog 68 RemoteControl Server Settings Dialog 69 Configure RemoteControl for a Client 69 RemoteDesktop for Windows 70 Install the RemoteDesktopClient 70 Start the RemoteDesktopClient 71 Close the RemoteDesktopcClient 71 Configure the RemoteDesktop Client 71 RemoteDesktop for Linux o o oooooo coo e 73 Christie RS 232 Control Server 74 Troubleshooting 75 RemoteControl Server Troubleshooting 75 Security and Permissions Troublesho0oting 75 WallManager Troubleshooting 76 QuickLaunch Troubleshooting 78 Re Install MASTERSuite 79 Install MASTERSuite 2 leer rm th 80 MASTERSuite Recovery 80 System R
66. og on with Registered Application permissions Select an application Click Remove Restore an Application to the Registered Applications List oe SO T9 x Open WallManager Click Registered Applications Log on with Registered Application permissions Select an application in the Unavailable Applications list Click Restore Register an Application Pw Ne Open WallManager Click Registered Applications Click New Complete the New Registered Application panel For more information see Application Management on page 28 MASTERSuite 5 User Manual 29 020 100933 02 Rev 1 10 13 WallManager Setup CHRISTIE e Registered applications run on the controller so the controller requires an application path and working directory e If you are working remotely view the presence and location of applications 5 Click Save Edit Application Properties Click Edit mom c im Field Name Application Path Command Line Working Directory 6 Click Save Open WallManager Edit these fields Click Registered Applications Select an application Description Specifies the application name Specifies the location of the application on the controller For example C Program Files Adobe Acrobat Acrobat exe Specifies the switches s with ppt files start up files initialization configuration images and data files PDF xls and so on required to run the application Specifies the
67. on the Software b assign this Agreement or redistribute encumber sell transfer lease or grant a sublicense of the Software or the license granted herein or otherwise transfer rights to the Software to any person or entity except as and when expressly permitted by this Agreement c directly or indirectly export or transmit the Software either alone or bundled with other software to any country to which such export or transmission is restricted by any applicable laws without the appropriate prior written consent of the applicable government entity or department and d publish or otherwise disclose the Software for others to copy Licensee will make reasonable efforts to prevent any unauthorized use of the Software by third parties and will advise Licensee s employees of the restrictions upon use restrictions herein g Upgrades and Updates While Christie is not required to do so Christie may provide Licensee with upgrades or updates to the Software including but not limited to files that are delivered to Licensee via online transmission or otherwise to patch or otherwise modify or enhance the software program This Agreement covers any upgrades or updates to the Software that Licensee may obtain from Christie or one of its authorized vendors unless the upgrade or update comes with its own license agreement If Licensee decides not to download or install an upgrade or update provided by Christie Licensee understands that this could p
68. ons RD Channel in MediaServer not responding MediaServer channel list appears empty MediaServer shut down and restarted Ethernet port not responding when using alternate IP address I cannot turn wall magnification off MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 Troubleshooting Resolution Before changing any user security settings in WallManager such as adding or deleting a user ensure that WallManager is not saving or restoring settings files RDClient can connect to only one server at a time To prevent more than one server from connecting to RDClient set a password for RDClient so that no other servers can connect See Configure the RemoteDesktop Client on page 71 If your computer has two active network adapters and your RD Channel is not connecting to the RDClient make sure that you are connecting using the IP address instead of Host name If MediaServer Channel List appears empty restart MediaServer When the splash screen appears press the F8 key to activate MediaServer file recovery You can also restore files by using WallManager restore options If MediaServer is shut down and restarted suddenly make sure that you do not have too many windows with text overlays MASTERSuite supports text overlays on a maximum of 24 windows at one time MASTERSuite requires that the controller be accessible from its primary IP address Do not configure an alternate IP address for the controller i
69. ot O saving or restoring settings 1 Open WallManager 2 Click the WallManager button in the top left corner and choose Security Settings 3 Select a controller 4 If required log in with an account that has User Maintenance permissions on the selected controller 5 Click Users 6 Click Create 7 Complete these fields Field Description User Name Specifies the name of the user account MASTERSuite 5 User Manual 25 020 100933 02 Rev 1 10 13 WallManager Setup CHKISTIE Edit Field Description First Name Specifies the first name of the person the account belongs to Last Name Specifies the last name of the person the account belongs to Password Sets or resets the current user s password Verify Password Group Provides the security level of the account Create Saves the user changes Repeat steps 6 and 7 to add additional users a User 1 Open WallManager Click the WallManager button in the top left corner and choose Security Settings 3 Select a controller a OF et m cu 26 If required log in with an account that has User Maintenance permissions on the selected controller Click Users Choose a user from the list and click Edit Complete the Edit User dialog Click OK Changes made to other user accounts take effect after WallManager is restarted MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE WallManager Setup Delete a User O You cannot delet
70. page 36 Changes the channel settings of the currently displayed channel The settings that can be changed depend on the channel s device See Channel Management on page 10 Sets the capture options e Single Frame sets the image properties and storage location for single snapshots See Automatically Capture Multiple Snapshots on page 40 e Multiple Frame sets the image properties and storage location for image sets Captures an image of the current contents of the MediaManager window Starts and stops the automatic capture of multiple images of the contents of the MediaManager window Selects and arranges channels to display in windows that see the current profile Starts and stops cycling through the channels associated with the current profile This option is only available if more than one channel is specified in the profile s cycling list MediaManager Setup Menu Sub Menu Administration Channel Configuration Keyboard Shortcuts Languages Help Help Contents Diagnostics About Christie MediaManager CHRISTIE Description Provides configuration of the channel list The Channel Configuration dialog allows you to add delete and rename channels It also allows you to open the Channel Properties dialog for the selected channel See Channel Management on page 10 Configures keyboard shortcuts for common tasks Sets the language for the MediaManager display Displays the online help
71. ple WallManager application TVC1700 SQA 1 A lock on the controller icon indicates that the controller requires a valid user name and password Click an icon to open a view for the controller on the WallManager workspace Add Opens the Select Network Computer list The list contains all the networked computers in your domain Remove Removes the selected controller from the panel Logout All Logs out of and closes all controllers that have security enabled MASTERSuite 5 User Manual 47 020 100933 02 Rev 1 10 13 Manage the Display Wall CHAISTIE Controller Views Sl A gi y B Select All Fy Deselect All 7 Hide All Live View Interactive Lockdown Wall Screen E Fit to Screen A Cascade F Side by Side gt Mode Field Live View Interactive mode Lockdown Mode Screen Capture Select All Deselect All Hide All 48 Mode Magnification Capture Controller Views Description Shows the contents of the display wall in real time When Live View is enabled selected windows are outlined in yellow Shows the contents of the display wall in real time and allows you to interact with desktop applications as if they were running on your computer including context sensitive right click menus The quality of the interaction depends on your network speed When Interactive mode is enabled selected windows are outlined in blue Logs out all remote WallManager users with permissions less than Level 1 Users cannot
72. r 2 Click Capture gt Configure gt Multiple Frame 3 Complete these fields Field Description Folder Location Specifies the storage location for image capture folders Base Folder Name Provides a name for the sub folders Folder Name Sequence Specifies the folder naming structure Click the folder name sequence list and select a numbering style If required you can include the date and time in your sub folder name Base File Name Specifies the prefix to apply to image captures As each capture is taken a sequential number is automatically added to the base name For example Cameral1_1 jpg Camera1_2 jpg Cameral_3 jpg and Cameral 4 jpg are the filenames if prefix Camera1 is the Base File Name text box and 4 captures are taken File Name Sequence Specifies the file naming sequence Select the numbering style If required you can include the date and time in your filename 40 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE Display Media Field Description Image Enter Specifies the enter of image to save Options include BMP PNG or JPG When JPG is selected you can specify the quality of the image captured by entering a value or using the up or down arrow keys under the Quality option In general the higher you set the value for Quality the better the image quality and the larger the file size Any value from 1 100 can be entered Capture Every Specifies the frequency that a snapshot is saved
73. s MediaManager Window Snapshots You can set up the system to capture snapshots of the content Manually Capture a Snapshot You can customize shortcut keys For a current list of O shortcut keys click Administration gt Keyboard Shortcuts Press CTRL C to capture a snapshot of MediaManager window content 38 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHXISTIE Display Media By default snapshots are saved in the C MyCaptures You can customize the snapshot name and location 1 Open MediaManager 2 Click Capture gt Configure gt Single Frame 3 Complete these fields Field Folder Location Base File Name File Name Sequence Image Enter Preview Capture lt lt Previous Discard Next gt gt MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 Description Specifies the single image snapshot file storage location Click Browse to quickly navigate your file system to locate a specific folder Click the folder you want the folder name appears in the Folder Location text box Specifies the prefix to apply to your image The default value is snapshot As each capture is taken a sequential number is automatically added to the base name For example if you enter the prefix Camera1 into the Base File Name text box and take 4 captures you might see the following in your capture folder Cameral 1 jpg Camerai_2 jpg Cameral_3 jpg and Camerai_4 jpg Specifies
74. s The action of restoring default channels is final You cannot O regain the channels after they are deleted Individual channel defaults cannot be restored Open MediaManager Click Administration gt Channel Configuration Click Restore Defaults Click Yes gt e NE ES Manage Hotkeys Many common tasks in MediaManager have been assigned hotkeys For example you can create a new profile by pressing Ctrl N This section provides procedures for managing MediaManager hotkeys View Hotkey Configuration 1 Open MediaManager 2 Click Administration Keyboard Shortcuts 16 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAISTIE MediaManager Setup Edit Hotkey Configuration You cannot assign the same hotkey to more than one task The ALT key is not available for MediaManager shortcuts Some hotkeys are reserved for Microsoft Windows tasks and cannot be used on another task Open MediaManager Click Administration gt Keyboard Shortcuts Highlight a task in the Keyboard Shortcuts dialog and click Edit A Or Ir Enter a hotkey combination in the Enter New Keyboard Shortcut field and click OK Hestore Hotkey Defaults 1 Open MediaManager 2 Click Administration Keyboard Shortcuts 3 Click Restore Defaults MASTERSuite 5 User Manual 17 020 100933 02 Rev 1 10 13 CHKXISTIE WallManager Setup Use WallManager to view and manage the controller desktop from a remote computer Use the
75. s and profiles Lockdown Mode Lockdown mode shuts down the WallManager scheduler so that new scenarios cannot be automatically started on the display wall Scheduling is enabled again when lockdown mode is turned off If security is enabled users with a security level lower than Level 1 are unable to interact with the display wall until lockdown mode is turned off If their session is closed during lockdown mode these users are unable to login again until lockdown mode is turned off Only level 1 users can log in during lockdown Turn Lockdown Mode On If security is enabled Lockdown Mode can only be initiated O by users with Lockdown Mode permission 1 Open WallManager 2 Click the Controller View 3 Click Lockdown Mode MASTERSuite 5 User Manual 65 020 100933 02 Rev 1 10 13 Manage the Display Wall CHKISTIE Turn Lockdown Mode Off If security is enabled Lockdown Mode can only be turned off O by users with Lockdown Mode permission who initiated Lockdown Mode 1 Open WallManager 2 Click the Controller View 3 Click Lockdown Mode Web User Interface The web user interface is a browser based application hosted by the Christie Web server which runs on the controller The application allows you to view wall status information and download client applications Set the Web User Interface Language 1 Open the Web User Interface 2 Select a language in the Language list 3 Select Remember Language to make
76. setup instructions for your VNC program Things to consider during your Linux RemoteDesktop setup Make sure the VNC program allows the connection For example in the KDE Desktop Sharing application select Allow uninvited connections x11VNC allows connections by default Make sure that your firewall does not block the connection Record the IP address port number and password used by the Linux VNC program This information is required to set up a Remote Desktop channel in MediaManager MASTERSuite 5 User Manual 73 020 100933 02 Rev 1 10 13 Remote Operation CHAISTIE Christie RS 232 Control Server Use the RS 232 Control Server to start and stop scenarios on the display wall using a serial device for example Crestron or AMX The controller comes installed with the RS 232 Control Server and the service runs automatically when the controller is turned on 1 Double click the RS 232 icon in the controller s system tray 8 BP Pp Customize 2 Click Settings 3 Click Add to add communication settings 4 Set the communication settings to match your device and click Save 5 Click New 6 Record the serial data associated with a button or action on the serial control device by clicking Record The RS 232 controller listens and records the next action at the serial control device You can specify the serial data string associated with a button or action on the serial control device by hand For more
77. sign back in until Lockdown mode is turned off Scheduled scenario starts are suspended as well When Lockdown mode is enabled the controller view in the WallManager workspace is outlined in red The red outline does not appear on the display wall Captures the selected display wall at the controller s native resolution The image is saved as a BMP file If multiple controllers are selected the last controller selected is captured Opens a view of each connected controller in the Controllers panel and selects the views for further action If security is enabled WallManager prompts you to log in for each secured controller Deselects all the controller views Closes all the controller views Does not log out or disconnect from the controllers MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHKISTIE Field Fit to Screen Cascade Side by Side Scenarios Panel Manage the Display Wall Description Fits the selected view or views to the workspace area When multiple views are selected the layout of the group is fit to the space without altering proportions or layout Arranges the selected views in a cascade without adjusting size Arranges the selected views side by side Align Top Bottom Center Aligns the selected views along the top or bottom edge or along the midpoint of each view Full Arranges the selected views side by side matches and maximizes the sizes for best fit in the worksp
78. the LCD projector is not used more than 8 hours a day 5 days a week For any LCD projector where normal use is exceeded warranty coverage under this warranty terminates after 6000 hours of operation Image retention on LCD flat panels Failure due to normal wear and tear PREVENTATIVE MAINTENANCE Preventative maintenance is an important part of the continued and proper operation of your product Please see the Maintenance section for specific maintenance items as they relate to your product Failure to perform maintenance as required and in accordance with the maintenance schedule specified by Christie will void the warranty Software Licensing Agreement Agreement a This Software License Agreement the Agreement is a legal agreement between the end user either an individual or business entity Licensee and Christie Digital Systems USA Inc Christie for the software known commercially as Christie amp MASTERSuite that accompanies this Agreement and or is installed in the server that Licensee has purchased along with related software components which may include associated media printed materials and online or electronic documentation all such software and materials are referred to herein collectively as Software If Licensee does not accept the terms of this Agreement Licensee will return the Software to Christie in accordance with Christie s standard return policy in place from time to time BY DOWNLO
79. the file name structure Click the file name sequence list and select the numbering style you want If required you can add the date and time to your filename Specifies the enter of image to save Options include BMP PNG or JPG When JPG is selected you can specify the quality of the image captured by entering a value or using the up or down arrow keys under the Quality option In general the higher you set the value for Quality the better the image quality and the larger the file size Any value from 1 100 can be entered Provides the snapshot image Captures a snapshot of the image in the window Displays the previous image in the Preview panel Deletes the snapshot displayed in the Preview panel Displays the next image in the Preview panel 39 Display Media CHAISTIE 4 Click OK 5 Click Profile gt Save Automatically Capture Multiple Snapshots Capture a sequence of snapshots of the MediaManager window s content at any time by pressing a combination of shortcut keys for example Ctri 1 By default the system captures an image every 10 seconds and store sequences of snapshots in the C MyCaptures folder Click Ctrl 2 to stop the capture You can customize snapshot frequency location storage limits and file naming Shortcut keys can be customized For a current list of shortcut keys click Administration gt Keyboard Shortcuts and view the list in the Keyboard Shortcuts dialog 1 Open MediaManage
80. the scenario editor at a blank layout for the selected controller Deletes the selected scenario from the selected controllers Opens the scenario editor for the selected scenario Opens the Schedule menu for the selected scenario The menu identifies the controller e List of Schedules Lists the schedules defined for the scenario Each schedule is indicates the schedule enter for example once or daily e Add Opens the scheduling dialog See Wall Magnification Tab on page 52 O a Registered Device Applications Tasks Manage Description Opens the Manage Registered Applications dialog which lists the applications that can be run on the display wall You can edit the existing list or an individual application s properties The list is compiled automatically based on the contents of the controller s Program Files directory MediaManager is automatically registered See Application Management on page 28 Opens the Manager Device Tasks dialog which allows you to create device tasks that can be included in scenarios See Task Management on page 61 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHKISTIE Manage the Display Wall WallManager Workspace The controller views in the workspace display real time representations of the information shown on the display walls in wire frame Live View Or Interactive mode The default wire frame view shows the outlines and layout of active windows 6 AB Christ
81. the serial command interfaces of their eguipment Add a Task Open WallManager Click the Edit Scenario tab Click Insert gt Device Tasks Select a task Check the Device task in the List View A CES NE go Remove a Task Select the task in the List View and click Edit panel Delete Add a Stop Scenario Task to the Scenario Scenarios can include Stop Scenario tasks These tasks specify scenarios to be shut down before the new scenario is started Open WallManager Open a scenario Click Insert Stop Scenarios Sow NUP Select a scenario from the list MASTERSuite 5 User Manual 61 020 100933 02 Rev 1 10 13 Manage the Display Wall CHAISTIE Add a Minimize Task to the Scenario A Minimize task specifies scenarios to be minimized to the task bar when a new scenario is started 1 Open WallManager 2 Open a scenario 3 Click Insert gt Minimize Tasks and 4 Select a scenario from the list Add a Task to a Scenario For advanced projector setup and control functions click O Launch Display Control When you add a device task to a scenario the specified command is sent to the device or devices at the specified COM port or IP address and port 1 Open WallManager 2 Click Device Tasks 3 Click New 4 Complete the New Device Task panel e Make sure that the command is accurate e Make sure that the communication information is correct Contact your system administrator for communication set
82. tings 5 Click Save Schedule Management You can schedule a scenario to run once or to recur at a regular interval WallManager checks for scheduled events at startup and at regular intervals while it runs 62 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHAXISTIE Manage the Display Wall Schedule a Scenario to Automatically Start Qv Ur e S S die Open WallManager Click the Controller tab Select a scenario in the Scenarios panel Click Schedule Add Enter a Start date and time and an End date and time Select the run frequency from the Recur options For example if you select daily the scenario is run every day between the specified times e If you select the Weekly option specify which days of the week apply e If you select the Monthly option specify the dates that apply Click OK Edit or Delete a Schedule uau A U N re Open WallManager Click the Controller tab Select a scenario in the Scenarios panel Click Schedule and select a schedule to edit or delete In the Scheduled Item dialog e Change schedule details and click OK to save e Click Delete to remove the open schedule MASTERSuite 5 User Manual 63 020 100933 02 Rev 1 10 13 Manage the Display Wall CHKISTIE Arrange the Display Wall in Real Time If security is enabled you must login with WallView and O WallView Edit permissions to work with the display in real time The Controller tab provides a real time
83. tings dialog are saved with the scenario To change a profile permanently use MediaManager on the controller Change the Style Size Position or Aspect Ratio 1 Open MediaManager 2 Click Settings gt Window Preferences 34 MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHRISTIE Display Media 3 Complete these fields Field Preset Size Aspect Ratio Position x y Size w h MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 Description Adjusts the size of the window to best suit the installation e Native Source default scales the window based on the resolution of the input signal e Custom scales the window size to another size not available from the option list e 1 4 Source 1 2 Source 2x Source or 4x Source resizes the window based on the size of the input signal When you select 1 3 Screen 1 2 Screen Single Screen or 2x2 Screen the incoming signal is resized based on screen size For example select 2x2 Screen if you want to display any source signal across a 2x2 display wall or if you have a single screen and four incoming signals you can select 1 2 Screen to display all four signals on one screen Selects the aspect ratio of the window The size of the MediaManager window automatically changes when a different aspect ratio is selected The default aspect ratio setting is Device Select the Maintain Aspect Ratio check box to keep the window at the specifie
84. to application management See Application Management on page 28 Lists the channels and profiles that have been defined in MediaManager for the current controller See Channel Management on page 10 Lists the existing scenarios on the current controller MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHKISTIE Manage the Display Wall Field Description Device Tasks Lists the device tasks that have been defined on the current controller and provides access to device task management See Task Management on page 61 Stop Scenarios Lists a Stop task for each scenario on the controller and includes a Stop All Scenarios option Use this list to identify the scenarios that should be stopped before the current scenario is run Minimize Tasks Lists a Minimize task for each scenario on the controller and includes a Minimize All Scenarios option Security Access Panel Use the Security Access panel to determine the groups that have access to a scenario See User Group Permissions on page 24 cay mA Chrisse WallManager 5 agg e Controler zait Scerario E e AO aa gT PE EE Dune pre suona 7 ee mmm Media Sceraros Device Stop Saro Minimize y Scenario tait j Insert ATA JE3 ees WEE Paas Pieds Security Access d 8 ust view Ty ES Wevewsped ll Zoom wali Views Edit Context Menu The Editing workspace includes a context sensitive me
85. ut the Software at risk to serious security threats or cause the Software to be come unstable Christie may at its option cause an upgrade or update to apply automatically Maintenance and Support h Christie may in its sole discretion and without any obligation provide maintenance and support services related to the Software Support Services Support Services are governed by Christie s policies and programs described in materials available from Christie Any supplemental software code provided to Licensee as part of the Support Services will be considered part of the Software and subject to the terms and conditions of this Agreement Warranty and Limitation of Liability i No Warranties The Software is provided as is and Christie makes no warranty of any kind with regard to the Software Christie will not be liable for errors contained in the Software or in connection with the performance or use of the Software Christie does not warrant that the Software is free from any defects or that it will operate uninterrupted Christie warrants that the media on which the Software is distributed will be free from defects in materials and workmanship under normal use for a period of ninety 90 days from the date of delivery Christie will replace any defective media returned to Christie within the ninety 90 day period The foregoing is Licensee s sole and exclusive remedy for breach of the warranty given pursuant to this Section Christ
86. whatsoever to the Software except the right to use the Software in accordance with the terms of this License d Grant of License Christie grants to Licensee a single license providing a nonexclusive and non transferable right to use for personal or internal business purposes the executable version of the Software as long as Licensee complies with the terms and conditions of this License Christie reserves all rights not expressly granted to Licensee e Copy Restrictions Where the Software is provided for download onto a personal computer or similar device Licensee may make as many copies of the Software as is reasonably required for Licensee s own use with the Device Licensee may also make a backup copy of the Software which may be used only for reinstallation of the Software Where the software is pre installed on a server Licensee may keep one copy of the Software solely for backup or archival purposes Unauthorized copying or distribution of the Software is expressly prohibited unless agreed to in writing by Christie Licensee must reproduce and include the copyright notice on any backup copy of the Software Licensee may not remove or alter any proprietary rights or copyright notice or identification which indicates the ownership of the Software f Use Restrictions Licensee will not a modify adapt decompile disassemble reverse engineer or otherwise attempt to derive the source code for the Software or create derivative works based
87. xt again to confirm the installation Click Finish to close the wizard Close the Client Applications window MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 CHKXISTIE Remote Operation Start the RemoteDesktop Client Double click the icon located on the desktop or selecting Start gt All Programs gt Christie gt MASTERSuite 5 gt RDClient When RDClient is running its RD icon is visible in the system tray When a user is connected to RDClient the RDClient icon background changes from black to white to show that there is an active connection Close the RemoteDesktop Client Right click the RDClient tray icon and select Close RDClient from the menu Configure the RemoteDesktop Client 1 Double click the RDClient icon in the system tray 2 Click the Authentication tab 3 Select VNC Password Authentication If you want MediaManager to connect to RDClient without password security contact your system administrator If you are not working in a secure environment the No Authentication option is not recommended 4 Click Configure 5 Specify and confirm the password that MediaManager uses to connect to RDClient The password can be up to 8 alphanumeric characters 6 Click OK 7 Click the Connections tab 8 Select the Accept connections on port checkbox and specify the port MediaManager uses to connect to the RDClient 9 Click the Desktop tab and specify the background information to be sent to the
88. yond Christie s control such as maintenance of the product in proper working conditions Performance specifications are based on information available at the time of printing Christie makes no warranty of any kind with regard to this material including but not limited to implied warranties of fitness for a particular purpose Christie will not be liable for errors contained herein or for incidental or consequential damages in connection with the performance or use of this material The product is designed and manufactured with high quality materials and components that can be recycled and reused This symbol E means that electrical and electronic equipment at their end of life should be disposed of separately from regular waste Please dispose of the product appropriately and according to local regulations In the European Union there are separate collection systems for used electrical and electronic products Please help us to conserve the environment we live in Canadian manufacturing facility is ISO 9001 and 14001 certified GENERAL WARRANTY STATEMENTS For complete information about Christie s limited warranty please contact your Christie dealer In addition to the other limitations that may be specified in Christie s limited warranty the warranty does not cover a Problems or damage occurring during shipment in either direction b Projector lamps See Christie s separate lamp program policy c Problems or damage caused by use of
89. you restart the controller 2 Right click the desktop and select Screen Resolution 3 Click Advanced 4 Click Christie The Monitor Configuration area displays the current display wall configuration The image updates automatically when you modify the display settings 5 Modify these settings Field Description Resolution per Screen Sets the resolution for each adapter output If the Compatible Modes Only check box is selected the available resolutions are limited to modes that are compatible with the display device Refresh Rate Sets the refresh frequency for the display wall The refresh rates correspond to the VESA standards and are determined by the resolution selected MASTERSuite 5 User Manual 020 100933 02 Rev 1 10 13 Set Wall Display Properties Field Color Palette No Screens Screen Arrangement Source of Mode Force DVI Output Prune Modes 6 Click OK CHRISTIE Description Sets the display wall color depth Select from 16 or 32 bpp Sets the number of screens in the display wall The number of Display4 modules installed in your controller determines the number of screens available You can install a maximum of 16 Display4 modules in a controller and each module can be connected to a maximum of 4 display devices If you exceed the hardware limitations the controller displays a single output at a resolution of 1600x1200 If you increase the number of screens beyond what is conf
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