Home

HP LaserJet M1319 Series MFP User Guide - ENWW

Contents

1. Menu item Description Polling receive Allows the product to call another fax machine that has polling send enabled Clear saved faxs Clears all faxes in the product memory Table 2 3 Copy setup menu Menu item Sub menu item Description Default Quality Text Sets the default copy quality Draft Mixed Film photo Picture Def Light dark Sets the default contrast option Def of copies Range 1 99 Sets the default number of copies Def Reduce Enirg Original 100 Sets the default percentage to reduce or enlarge a copied document A4 gt Ltr 94 Ltr gt A4 97 Full Page 91 2 pages sheet 4 pages sheet Custom 25 400 Restore defaults Sets all customized copy settings to the factory default values Table 2 4 Reports menu Menu Item Sub menu item Sub menu item Description Demo page Prints a page that demonstrates print quality 12 Chapter 2 Control panel ENWW Table 2 4 Reports menu continued Menu Item Sub menu item Sub menu item Description Fax Reports Fax Confirmation Never Sets whether or not the product prints a confirmation report after a successful sending or receiving job Send fax only Receive fax Every fax Fax Error report Every error Sets whether or not the product prints a report after a failed sending or receiving job Send Error Receive Error Never Last Call report Prints a detailed report of the last fax operation either sent or received Include 1st
2. Problem Cause Solution Pages did not print The product might not be pulling media correctly See Media handling problems on page 152 The media might be jamming in the product Clear the jam See Clear jams on page 141 The USB cable might be defective or incorrectly connected e Disconnect the cable at both ends and reconnect it e Try printing a job that has printed in the past e Try using a different USB cable The product might not be set up as the default printer Open the Printers or Printers and Faxes dialog box right click the product and then click Set as Default Printer The product might have encountered an error Check the control panel for an error message See Control panel messages on page 138 The product might be paused or offline Open the Printers or Printers and Faxes dialog box and verify that the product status is Ready If it is Paused right click the product and click Resume Printing The product might not be receiving power Check the power cord and verify that the product is turned on Other devices are running on your computer The product might not share a USB port If you have an external hard drive or other device that is connected to the same port as the product the other device might be interfering To connect and use the product disconnect the other device or use two USB ports on the computer Copy problems Pr
3. Tray 1 Tray 1 holds up to 250 pages of 75 g m 20 Ib paper or fewer pages of heavier media 25 mm 0 9 in or less stack height Load media with the top forward and the side to be printed on facing down ENWW Load paper and print media 39 Media guides ensure that the media feeds correctly into the product and that the print is not skewed Tray 1 has side and rear media guides When loading media adjust the media guides to match the length and width of the media that you are using NOTE When you add new media make sure that you remove all of the media from the input tray and straighten the stack of new media Do not fan the media This reduces jams by preventing multiple sheets of media from feeding through the product at one time 40 Chapter6 Paper and print media ENWW Configure trays To set the default paper size or type from the control panel complete the following steps Configure trays for copy jobs 1 On the product control panel press Setup Use the arrow buttons to select System setup and then press OK Use the arrow keys to select Paper setup and then press OK 2 3 4 Use the arrow keys to select either Def paper size or Def paper type and then press OK 5 Use the arrow keys to select a default type or size for the tray and then press OK N OTE Toconfigure the product trays for print jobs use the printer driver ENWW Configure trays 41 42 Chapter6 Paper and print media ENWW T
4. The product is TWAIN compliant and Windows Imaging Application WIA compliant The product works with Windows based programs that support TWAIN compliant or WIA compliant scanning devices and with Macintosh based programs that support TWAIN compliant scanning devices While you are in a TWAIN compliant or WIA compliant program you can gain access to the scanning feature and scan an image directly into the open program For more information see the Help file or the documentation that came with your TWAIN compliant or WIA compliant software program Scan from a TWAIN compliant program Generally a software program is TWAIN compliant if it has a command such as Acquire File Acquire Scan Import New Object Insert from or Scanner If you are unsure whether the program is compliant or you do not know what the command is called see the software program Help or documentation When scanning from a TWAIN compliant program the HP LaserJet Scan software program might start automatically If the HP LaserJet Scan program starts you can make changes while previewing the image If the program does not start automatically the image goes to the TWAIN compliant program immediately Start the scan from within the TWAIN compliant program See the software program Help or documentation for information about the commands and steps to use Scan from a WIA compliant program Windows XP and Vista only WIA is another way to scan an image directly into a s
5. 100 page paper capacity 120 entry phone book and 10 speed dials from the control panel Automatic redial Digital storage of up to 500 fax pages Fax forwarding Delayed sending of faxes Ring features Configure rings to answer and distinctive ring compatibility service required through local telecommunications company Fax confirmation report Junk fax blocking Eight cover page templates available amp NOTE Notall features are listed The product software might need to be installed for some features to be available 76 Chapter10 Fax ENWW Setup Install and connect the hardware Connect to a telephone line The product is an analog device HP recommends using the product on a dedicated analog telephone line For information about using the product with other telephone environments see Use fax on a DSL PBX ISDN or VoIP system on page 98 Connect additional devices The product includes two fax ports The line out port 1 which connects the product to the wall telephone jack The telephone port O which connects additional devices to the product Telephones used in conjunction with the product can be employed in two ways e An extension phone is a phone plugged into the same phone line at another location e A downstream phone is one that is plugged into the product or a device that is plugged into the product Connect additional devices in the order that is describ
6. 250 Sheffield 4 to 6 moisture content Use long grain paper Remove all media from the input tray straighten the stack and then load the media in the input tray again Adjust the media guides to the width and length of the media that you are using and try printing again More than one sheet feeds at one time The media tray might be overloaded Remove some of the media from the tray See Load paper and print media on page 39 The media might be wrinkled folded or damaged Verify that the media is not wrinkled folded or damaged Try printing on media from a new or different package The product does not pull media from the media input tray The product might be in manual feed mode e If Manual appears on the product control panel display pressOK to print the job e Verify that the product is not in manual feed mode and print your job again The pickup roller might be dirty or damaged Contact HP See www hp com support ljm1319 or the support flyer that came in the product box The paper length adjustment control in tray 1 is set at a length that is greater than the media size Adjust the paper length adjustment control to the correct length ENWW Solve image quality problems 157 Performance problems Problem Cause Solution No copy came out The input tray might be empty The original might have been loaded incorrectly Load media in the
7. Before setting the resolution and color determine how you are going to use the scanned image Scan settings 71 Resolution and color guidelines Color The following table describes the recommended resolution and color settings for different types of scan jobs Intended use Recommended resolution Recommended color settings Fax 150 ppi e Black and White E mail 150 ppi e Black and White if the image does not require smooth gradation e Grayscale if the image requires smooth gradation e Color if the image is in color Edit text 300 ppi e Black and White Print graphics or text 600 ppi for complex graphics or if you e Black and White for text and line art want to significantly enlarge the document e Grayscale for shaded or colored graphics and photos 300 ppi for normal graphics and text e Color if the image is in color 150 ppi for photos Display on screen 75 ppi e Black and White for text e Grayscale for graphics and photos e Color if the image is in color You can set the color values to the following settings when scanning Setting Recommended use Color Use this setting for high quality color photos or documents in which the color is important Black and White Use this setting for text documents Grayscale Use this setting when file size is an issue or when you want a document or photograph to be scanned quickly Scan quality Clean the scanner glass strip and platen Ov
8. ENWW Print tasks This section provides information about common printing tasks Change the print driver to match the media type and size Get help for any print option Cancel a print job Change the default settings Create booklets Change print quality settings Change print density Print on special media Use different paper and print covers Print a blank first page Resize documents Select a paper size Select a paper source Select a paper type Set the print orientation Use watermarks Save toner Print on both sides of the paper duplex printing Print multiple pages on one sheet of paper in Windows Economy settings 43 Change the print driver to match the media type and size Selecting media by type and size results in significantly better print quality for heavy paper glossy paper and overhead transparencies Using the wrong setting can result in unsatisfactory print quality Always print by Type for special print media such as labels or transparencies Always print by Size for envelopes 1 On the File menu in the software program click Print 2 Select the driver and then click Properties or Preferences 3 Click the Paper Quality tab 4 Inthe Paper Type or Paper Size list box select the correct media type or size 5 Click OK Supported paper types and tray capacity This product has the following tray priority for feeding print media 1 Priority input t
9. Idaho 83714 1021 USA declares that the product Product Name HP LaserJet M1319f MFP Series Regulatory Model Number BOISB 0405 06 Product Options ALL Print Cartridge Q2612A conforms to the following Product Specifications SAFETY IEC 60950 1 2001 EN60950 1 2001 A11 IEC 60825 1 1993 A1 A2 EN 60825 1 1994 A1 A2 Class 1 Laser LED Product GB4943 2001 EMC CISPR22 2005 EN55022 2006 Class B EN 61000 3 2 2000 A2 EN 61000 3 3 1995 A1 EN 55024 1998 A1 A2 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 4 GB9254 1998 GB17625 1 2003 TELECOM ES 203 021 FCC Title 47 CFR Part 68 TBR38 1998 Supplementary Information The product herewith complies with the requirements of the EMC Directive 2004 108 EC and the Low Voltage Directive 2006 95 EC the R amp TTE Directive 1999 5 EC Annex II and carries the CE Marking C accordingly This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s 3 Telecom approvals and standard
10. Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select All faxes and then press OK 4 Use the arrow buttons to select Fax Speed and then press OK 5 Use the arrow buttons to select a speed setting and then press OK Problems sending faxes Problem Cause Solution The document stops feeding in the The maximum length of a page that you Print the document on shorter media middle of faxing can load is 381 mm 15 inches Faxing of a longer page stops at 381 mm 15 If no jam exists and less than one minute inches has elapsed wait a moment before pressing Cancel If a jam exists remove the jam Then resend the job If the item is too small it can jam inside The minimum page size for the ADF is the automatic document feeder ADF 148 x 105 mm 5 83 x 4 13 inches If a jam exists remove the jam Then resend the job Faxes stop during sending The receiving fax machine might be Try sending to another fax machine malfunctioning The telephone line might not be working Do one of the following e Turn up the volume on the product and then press Start Fax on the control panel If you hear a dial tone the telephone line is working e Disconnect the product from the jack in the wall and then connect a telephone to the jack Try to make a telephone call to verify that the telephone line is working A communication error might be Change the redial on communicati
11. e Scanning a document or a photo to a computer results in the file being saved as a TIF file e Scanning a document to email results in the file being saved as a PDF file e Scanning a photo to e mail results in the file being saved as a JPEG file NOTE Different file types can be selected when using the scan software program Scanner resolution and color ENWW If you are printing a scanned image and the quality is not what you expected you might have selected a resolution or color setting in the scanner software that does not match your needs Resolution and color affect the following features of scanned images e Image clarity e Texture of gradations smooth or rough e Scan time e File size Scanning resolution is measured in pixels per inch ppi NOTE Scanning ppi levels are not interchangeable with printing dpi dots per inch levels Color grayscale and black and white define the number of colors possible You can adjust the scanner hardware resolution to up to 1200 ppi The software can perform an enhanced resolution up to 19 200 ppi You can set color and grayscale at 1 bit black and white or at 8 bit 256 levels of gray or color to 24 bit true color The resolution and color guidelines table lists simple tips that you can follow to meet your scanning needs NOTE Setting the resolution and color to a high value can create large files that take up disk space and slow the scanning process
12. images in the foreground to blend into the background Try adjusting the settings before you scan the original or enhancing the image after you scan the original The original is longer than 381 mm 15 inches The maximum scannable length is 381 mm 15 inches when you use the automatic document feeder ADF input tray If the page exceeds the maximum length the scanner stops Copies can be longer CAUTION Do not try to pull the original from the ADF you might damage the scanner or your original See Clear jams from the ADF on page 142 The original is too small The minimum size that the ADF supports is 148 x 105 mm 5 83 x 4 13 inches The original might be jammed See Clear jams from the ADF on page 142 The media size is incorrect In Scan settings make sure that the input media size is large enough for the document that you are scanning The scan takes too long The resolution or color level is set too high Change the resolution and color settings to the correct settings for your job See Scanner resolution and color on page 71 The software is set to scan in color The system default is color which takes longer to scan even when scanning a monochrome original If you acquire an image through TWAIN or WIA you can change the settings so that the original scans in grayscale or black and white See the product software Help for details A print job or copy job was sent b
13. use an original document without a colored background Vertical white or faded stripes appear on the copy Aa gt Cc Aa gt Cc Aa gt Cc Aa gt Cc Aa gt Cc The media might not meet HP specifications Use media that meets HP specifications See Paper and print media on page 35 The print cartridge might be defective Replace the print cartridge See Print cartridge on page 131 Unwanted lines appear on the copy ABDC dBDCO ABCO ABDC ABDC The ADF scanning strip might be dirty The photosensitive drum inside the print cartridge might have been scratched Clean the ADF scanning strip See Clean the scanner glass strip and platen on page 72 Install a new HP print cartridge See Print cartridge on page 131 Black dots or streaks appear on the copy Ink glue correction fluid or an unwanted substance might be on the automatic document feeder ADF Clean the product See Clean the product on page 132 The power to the product might have fluctuated Reprint the job Copies are too light or dark The printer driver or product software settings may be incorrect Verify that the quality settings are correct See the product software Help for more information about changing the settings Text is unclear The printer driver or product software settings may be incorrect Verify that the quality settings are correct Verify
14. 161 checklist 136 control panel messages 138 control panel display 141 copy quality 156 copy size 158 copying 158 critical error messages 139 curled media 151 dialing 117 EPS files 165 faded print 148 fax error correction setting 115 fax reports 120 feeding problems 153 jams 141 lines copies 156 lines printed pages 149 lines scans 161 loose toner 150 ENWW pages not printing 155 pages too dark 156 pages too light 156 paper 152 print quality 148 receiving faxes 117 repetitive defects 152 scan quality 159 161 sending faxes 116 skewed pages 151 153 speed faxing 120 text 150 toner scatter 152 toner smear 149 toner specks 148 USB cables 155 wrinkles 151 TWAIN compliant software scanning from 69 types media tray selection 44 U unblocking fax numbers 95 uninstalling Windows software 22 USB port locating 5 Macintosh installation 27 troubleshooting 155 troubleshooting Macintosh 165 type included 3 Use different paper covers 50 V V 34 setting 116 vertical lines troubleshooting 149 vertical white or faded stripes 156 voltage requirements 174 volume settings 17 volume adjusting 86 Ww warning messages 138 warranty Customer self repair 170 print cartridge 171 product 169 transfer unit and fuser 171 watermarks 29 52 wavy paper troubleshooting 151 Web sites customer support 171 Macintosh customer support 171 Material Safety Data Sheet MSDS 182 weight 174 white or faded stripe
15. 5 Without changing the orientation remove the printed stack from the output bin and then straighten the stack 6 Maintaining the same orientation place the stack of media in the input tray again The printed side should be facing down 7 On the product control panel press OK and wait for the second side to print 30 Chapter 4 Use the product with Macintosh ENWW Scan from the product and HP Director Macintosh For more information about tasks and settings described in this section see the HP Director online Help Scanning tasks To scan to a software program scan an item using the program itself Any TWAIN compliant program can scan an image If the program is not TWAIN compliant save the scanned image to a file then place open or import the file in the software program Use page by page scanning pes Load the original that is to be scanned face down in the ADF Double click the HP Director desktop alias Click the HP Director and then click Scan to open the HP dialog box 2 3 4 Click Scan 5 Toscan multiple pages load the next page and click Scan Repeat until all pages are scanned 6 Click Finish and then click Destinations Scan to file 1 In Destinations choose Save To File s 2 Name the file and specify the destination location 3 Click Save The original is scanned and saved Scan to e mail 1 In Destinations choose E mail 2 A blank e mail opens with the scanned document
16. 72 v VY OW Ov oD O 2 74 O ae Ie User Guide HP LaserJet M1319 MFP Series User Guide Copyright and License 2008 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Edition 1 7 2008 Part number CB536 90987 The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Trademark Credits Adobe Acrobat and PostScript are trademarks of Adobe Systems Incorporated Microsoft Windows and Windows NT are U S registered trademarks of Microsoft Corporation UNIX is a registered trademark of The Open Group Table of contents 1 Product basics PHOGUCL COMPARISON seca ccctnnccsnaceders excnceadessneduandasanne ina dddceneddaaddedana catcandunn dane sldsdatinensadadeaarannnunduassaaesnaunsars 2 Product featUre S sich icteceres cicdedeadyidtedeesnstidweteaas EAEE a a ARE e TAE AAA Ea a h 3 Product Walkaround sce Ac cdc cscecnatens een atnan vsedcdccssindacck eh4acaedassGastscagacedadeccthsdscccceeacecesnntsegiadse 4
17. ENWW 11 Manage and maintain the product e Information pages Use the HP Toolbox software e Manage supplies ENWW 121 Information pages Information pages reside within the product memory These pages help diagnose and solve problems with the product NOTE Ifthe product language was not correctly set during installation you can set the language manually so the information pages print in one of the supported languages Change the language by using the System setup menu on the control panel See Control panel on page 9 Page description How to print the page Configuration page Shows the current settings and product properties 1 On the product control panel press Setup 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Config report and then press OK A second page also prints On that page the Fax Settings section provides details about the product fax settings Demo page Contains examples of text and graphics Menu map Shows the control panel menus and available settings 1 On the product control panel press Setup 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Demo page and then press OK 1 On the product control panel press Setup 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Menu structure and then
18. Fax setup and then press OK Press OK to select Phone Book Use the arrow buttons to select Group setup and then press OK Use the arrow buttons to select Add Edit group and then press OK Use the alphanumeric buttons to enter the number that you want to associate with this group and then press OK Selecting 1 through 10 also associates the group with the corresponding one touch key Use the alphanumeric buttons to enter a name for the group and then press OK Press a one touch key and then press OK again to confirm the addition Repeat this step for each group member you want to add Or Select Phone Book and then select the speed dial entry for the group member you want to add Press OK to confirm the addition Repeat this step for each group member you want to add When you are finished press OK If you have more group dial entries to assign press OK and then repeat steps 1 through 10 Delete group dial entries A 2 3 4 5 6 7 On the control panel press Setup Use the arrow buttons to select Fax setup and then press OK Press OK to select Phone Book Use the arrow buttons to select Group setup and then press OK Use the arrow buttons to select Delete group and then press OK Using the alphanumeric buttons enter the number of the group dial that you want to delete and then press OK Press OK to confirm the deletion Delete an individual from a group dial entry 1 2 3 4 On the contro
19. Paper or print media that does not meet these guidelines might cause the following problems e Poor print quality e Increased jams e Premature wear on the product requiring repair For best results use only HP brand paper and print media designed for laser printers Do not use paper or print media made for inkjet printers Hewlett Packard Company cannot recommend the use of other brands of media because HP cannot control their quality It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory results This might be the result of improper handling unacceptable temperature and or humidity levels or other variables over which Hewlett Packard has no control A CAUTION Using paper or print media that does not meet Hewlett Packard s specifications might cause problems for the product requiring repair This repair is not covered by the Hewlett Packard warranty or service agreements CAUTION To prevent damage to the product do not use an original that contains correction tape correction fluid paper clips or staples Also do not load photographs small originals or fragile originals into the ADF 36 Chapter6 Paper and print media ENWW Supported paper and print media sizes This product supports a number of paper sizes and it adapts to various media amp NOTE To obtain best print results select the appropriate paper size and type in the print driver before ENWW print
20. Silence Detect and then press OK 5 Use the arrow buttons to select On or Off and then press OK to save the selection Set the default fax reprint settings The default fax reprint setting is On To change this setting from the control panel complete the following steps 1 On the control panel press Setup 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Recv setup and then press OK 4 Use the arrow buttons to select Reprint faxes and then press OK 5 Use the arrow buttons to select On or Off and then press OK 94 Chapter10 Fax ENWW Create stamp received faxes The product prints the sender identification information at the top of each received fax You can also choose to stamp the incoming fax with your own header information to confirm the date and time that the fax was received The factory set default for stamp received faxes is Off NOTE Turning on the stamp received setting might increase the page size and cause the product to print a second page NOTE This option applies only to received faxes that the product prints 1 On the control panel press Setup 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Recv setup and then press OK 4 Use the arrow buttons to select Stamp faxes and then press OK 5 Use the arrow buttons to select On or Off and then press OK to save the selection Bloc
21. Yes and then repeat step 3 for each page of the fax job or If you are finished press 2 to select No When the last page of the fax has exited the product you can start sending another fax copying or scanning You can assign a speed dial to numbers that you use regularly See Create and edit speed dials on page 82 If you have electronic phone books available you might be able to use them to select recipients Electronic phone books are generated by using third party software programs Send a fax by using a group dial entry 1 2 Load the document into the automatic document feeder ADF input tray Press the one touch key for the group Or Press Phone Book use the alphanumeric buttons to specify the group dial entry and then press OK Press Start Fax If you have more pages to scan press 1 to select Yes and then repeat step 3 for each page of the fax job or 102 Chapter 10 Fax ENWW If you are finished press 2 to select No The product scans the document into memory and sends the fax to each number specified If a number in the group is busy or does not answer the product redials the number based on its redial setting If all redial attempts fail the product updates the fax activity log with the error and proceeds to the next number in the group ENWW Use fax 103 Send a fax from the software This section contains basic instructions for sending faxes by using the software that came with the
22. cae eeeeeeeeeeeeeeeeeeeeteeceeeaeeaaaaaaeaaeeeeeneeees 38 Load paper and print media ccccceeceecceeeceeeeeeeeeeeaaeeeceeeeeeeeeeeeeeege eae caaaeasaesaaaeaanaaecaeceeeeeeeneeeseeeds 39 Priority input Tay cicccec cccele cb ead ccee cha eedesde tesa gelens chavtdeonecsiedehianecdiedevacctieeeetecstagetvecaateeieces 39 WAY ies E A A EN cata tatat estes alee aaa tule ees eae eaten E ts E ae 39 COMNTIQUIG Tays ceea o died nels diay ehpeeaesl dtedwoussibd A NE devote sanestostad 41 7 Print tasks Change the print driver to match the media type and SIZE eect eee eeecee eee eeetaeeeeeeeeetaaeeeeeenenaaes 44 Supported paper types and tray Capacity 0 cccccceceececeeeeeeee cece eeeeceeeeeaeaaaeaaaeaeesaeeeeeeess 44 Get help for any print Option cccccceeeeeeeeeceeceeeeae cee eceeeeeeeeeeeeeeaacaaaaaecaeeaeeeeeeeeeeeeeeesecsecsieeeeeeeeeeeess 45 Cancel a print JOD ievcsisacddeceeesstheadeeeaentd ch aeccaeet ae hedanet ave die a et deanna Settee eae 46 Change the default setings sijcecceatetitevet dan ihanan ate eat Ate et es 47 Create Booklets eacccsesstsntuadudiavecacdcacandecauaunndtencuaduansceesnaddcandetaaaddnandeaduaddnnaceneddadenaesaiuatenssasdudddnnscncadtaceade 48 Change print quality Settings 2 i siccteiecadeviiedtcaestencieccd ceed EAEE EREE E EEEE 48 Change print density oer nr re eee eer ne eee rennet treet naaeeeeeeeeneeeeeeeenaeeeeeeeeeeaaas 48 Print on special media wesaissnaccactsaccedeccasezccngdesd
23. clear these faxes from the memory see Delete faxes from memory on page 98 a 2 3 On the control panel press Setup Use the arrow buttons to select Fax functions and then press OK Use the arrow buttons to select Reprint last and then press OK The product begins reprinting the most recently printed fax ah Ef NOTE To stop the printing at any time press Cancel A CAUTION Ifthe Reprint faxes setting is set to Off misprinted or faded faxes cannot be reprinted ENWW Use fax 107 Receive a fax when the handset rings 1 Answer the phone 2 Ifyou hear fax tones wait for the product to pick up the fax 3 After the line becomes silent hang up the handset Receive faxes when fax tones are audible on the phone line If you have a telephone line that receives both fax and telephone calls and you hear fax tones when you answer the telephone you can start the receiving process in one of two ways e Ifyou are close to the product press Start Fax on the control panel e __ If not press 1 2 3 in sequence on the telephone keypad listen for fax transmission sounds and then hang up amp NOTE In order for the second method to work the extension telephone setting must be set to Yes See Make an extension telephone available to receive faxes on page 96 to check or change the setting View a fax that was sent to your computer In order to view faxes on a computer the product must be configured to rece
24. color settings See Scanner resolution and color on page 71 Unwanted lines The ADF glass might be dirty Clean the scanner strip See Clean the scanner glass strip and platen on page 72 Black dots or streaks The power to the product might have Reprint the job fluctuated Unclear text The resolution levels might be set Verify that the correct resolution settings are incorrectly correct See Scanner resolution and color on page 71 Fax problems To solve fax issues see Solve fax problems on page 109 Optimize and improve image quality Print quality checklist General print quality problems can be solved by using the following checklist N ENWW Make sure that the paper or print media that you are using meets specifications See Paper and print media on page 35 Generally smoother paper provides better results If you are using a special print media such as labels transparencies glossy or letterhead ensure that you have printed by type See Select a paper type on page 51 Solve image quality problems 161 Print a configuration page and supplies status page at the product control panel See Information pages on page 122 o Check the supplies status page to see if any supplies are low or empty No information is provided for non HP print cartridges If the pages do not print correctly the problem is with the hardware Contact HP See www hp com support lim1319 or the support flyer tha
25. display 4 Adjust the media guides until they are snug against the media 58 Chapter8 Copy ENWW Use copy One touch copy 1 Load the document into the ADF input tray 2 Press Start Copy on the product control panel to start copying 3 Repeat the process for each copy Multiple copies Change the number of copies for the current job 1 On the product control panel use the alphanumeric buttons to set the number of copies between 1 and 99 that you want to make for the current job 2 Press Start Copy to begin copying your job amp NOTE The change in the setting remains active for about 2 minutes after the copy job has been completed During this time Custom settings appears on the product control panel display Change the default number of copies 1 On the product control panel press Setup 2 Use the arrow buttons to select Copy setup and then press OK 3 Use the arrow buttons to select Def of copies and then press OK 4 Use the arrow buttons to set the number of copies between 1 and 99 that you want as the default 5 Press OK to save your selection Cancel a copy job To cancel a copy job press Cancel on the product control panel If more than one process is running pressing Cancel clears the process that currently appears on the product control panel display Reduce or enlarge copies Reduce or enlarge copies for the current job 1 On the product control panel press Reduce Enlarge 2 S
26. eee EEA 72 Fax FOALS nncs a stadt aah ance iiaiai aiie Mase eaten i aaa 76 SOU o EA T ET A EA 77 Install and connect the hardware ssesssssesessrrnnnsssrneserennnannennnasteennanatannnaaatennnaandannnaateennaaa 77 Configure fax settings 2 0 0 ecceceeeeeecnetee eee et tte ee sere ea aeee eset ea aeeeeeeeesaeeeeeeesaaeeeeeeeenaeeeeeeseaas 79 Manage the phone b0OK seccccencuccconiiiniaiii eina dude else E 81 SEU TAX POG hoaraa E OE A AOA 85 Change Tax SettingS erruen E datas dadaaieis vata ta da ales 86 Set the SouUNd VOIUME settings 0 022 cecsceeeeseceseecesecacecceeseuueeceesaeuseeceeecasecceeshaaeenesaaaeeeeress 86 Send fax settings 2 eee eee teeter eee eee eee e eee ee eae eee eedeaaaeeeeeeeeeaaeeeeeeeeeaaeeeeeeeeenaeeeeeeeas 87 Receive TAX SCUINGS eerie ocueeien cae R 90 SOAK uiii ANEA ENOO VEA 97 E e T T EE E A E T E 97 v Cancel a Tax iia coewccet laces aducdantensia halecatenatacderta becdiad daudaa db Miu danaas Madeda seein deddesanh Mudathowlacateaadeeheckss 97 Delete faxes from MeMO serce aena sennae EREE EAEE RA 98 Use fax on a DSL PBX ISDN or VoIP system ssssesseesseesssssressresrreerresrresrerrrterrrrrreens 98 EIN A TAX E E E T E A EE E EET At OEE T T A A 99 FROCCIVG o TK rona A NA N 107 Solve TAX Probl EMS erosia issn aa a eaa aaa aaa a aa ae a a aa EEA 109 Fax error MESSAGES sseeesssrrreesesernneestsnnnnaatttnnaaaatttnAAdAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA ANANA Aa naaa aAA 109 Fax memory is retained
27. fax 94 B background shading troubleshooting 149 bands and streaks troubleshooting 149 batteries included 180 bin output capacity 3 jams clearing 145 locating 4 black and white scanning 72 blank copies troubleshooting 158 ENWW blank pages printing 50 troubleshooting 154 blank scans troubleshooting 161 blocking faxes 95 booklet settings Windows 48 busy signals redialing options 88 Cc cables part numbers 168 USB troubleshooting 155 call report fax troubleshooting 120 caller ID boxes connecting 78 calling cards 101 Canadian DOC regulations 186 canceling copy jobs 59 faxes 97 printjob 46 scan jobs 70 capacity output bin 3 cartridge door release locating 4 cartridges HP fraud hotline 130 partnumber 168 recycling 130 179 replacing 131 reusing 131 status checking 129 status viewing 124 storing 130 warranty 171 characters troubleshooting 150 cleaning exterior 133 glass 72 133 paper path 132 color scanning settings 72 color scanning settings 71 comparison product models 1 configuration page printing 122 contrast settings copy 61 fax 88 control panel cleaning page printing 132 menus 11 messages troubleshooting 138 scanning from Macintosh 31 settings 20 26 supplies status checking from 129 control panel troubleshooting display problems 141 copying canceling 59 changing default number 59 contrast adjusting 61 double sided 64 edge to edge 62 en
28. fax calls Faxes are not printing The media input tray is empty Load media Any faxes that are received while the input tray is empty are stored in memory and will print after the tray has been refilled The receive to PC option might be selected and faxes are being received by the computer Check to determine whether the computer is receiving faxes The product has encountered an error Check the control panel for an error message and then see Fax error messages on page 109 Faxes are printing on two pages instead of one The autoreduction setting might not be set correctly Turn on the autoreduction setting Received faxes are too light are blank or have poor print quality The incoming faxes might have been sent on larger media The product ran out of toner while printing a fax Adjust the autoreduction setting to allow larger pages to be printed on one page The product stores the most recently printed faxes The amount of memory that is available determines the actual number of faxes stored for reprinting As soon as possible replace the print cartridge and then reprint the fax The fax that was sent was too light Contact the sender and have the sender resend the fax after altering the contrast settings Solve fax problems 119 Performance problems Problem Cause Solution Faxes are transmitting or being received very slowly The fax might
29. hp com hpinfo globalcitizenship environment For more information To obtain information about these environmental topics e Product environmental profile sheet for this and many related HP products e _HP s commitment to the environment e HP s environmental management system e HPs end of life product return and recycling program e Material Safety Data Sheets Visit www hp com go environment or www hp com hpinfo globalcitizenship environment index html 182 Appendix D Regulatory information ENWW Telephone Consumer Protection Act United States The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business other entity or individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided cannot be a 900 number or any other number for which charges exceed local or long distance transmission charges IC CS 03 requirements ENWW Notice The Industry Canada label identifies certified equipment This certification means the equipment meets certain telecommunications network protective operational and safety requirements as prescribed in
30. latest drivers ENWW Supported product software 7 8 Chapter 1 Product basics ENWW 2 Control panel e Control panel walkaround e Control panel menus ENWW Control panel walkaround 2 000 Ta CE O eo oe ea Po 006 e o _o _9 0 1 Fax controls Use the fax controls to change commonly used fax settings 2 Alphanumeric buttons Use the alphanumeric buttons to type data into the product control panel display and dial telephone numbers for faxing 3 Setup and cancel controls Use these controls to select menu options determine the product status and cancel the current job 4 Copy controls Use these controls to change commonly used default settings and to start copying 10 Chapter2 Control panel ENWW Control panel menus Use the control panel menus To gain access to the control panel menus use the following steps 1 Press Setup 2 Use the arrow buttons to navigate the listings e Press OK to select the appropriate option e Press Cancel to cancel an action or return to the Ready state Control panel main menus ENWW These menus are available from the control panel main menu e Use the Fax Job status menu to display a list of all faxes that are waiting to be sent or have been received but are waiting to be printed forwarded or uploaded to the computer e Use the Fax functions menu to configure fax functions such as scheduling a delayed f
31. meter 6 56 foot USB cable Insert the device CD into the CD ROM drive and run the installer If the CD menu does not run automatically double click the CD icon on the desktop Double click the Installer icon in the HP LaserJet Installer folder Follow the instructions on the computer screen USB printer queues are created automatically when the product is attached to the computer However the queue will use a generic PPD if the installer has not been run before the USB cable is connected Complete the following steps to change the queue PPD On the computer hard drive open Applications open Utilities and then open Printer Setup Utility Select the correct printer queue and then click Show Info to open the Printer Info dialog box In the pop up menu select Printer Model and then in the pop up menu in which Generic is selected select the correct PPD for the device Print a test page from any software program to make sure that the software is correctly installed If installation fails reinstall the software If this fails see the installation notes or late breaking readme files on the device CD or the flyer that came in the box for help Software for Macintosh 27 Use features in the Macintosh printer driver Print Create and use printing presets in Macintosh Use printing presets to save the current printer driver settings for reuse Create a printing preset 1 On the File menu click Print 2 Select the driver
32. pages or it did not receive any pages from the computer to transmit a fax Try sending the fax again No fax answer Redial pending The receiving fax line did not answer The product attempts to redial after a few minutes Allow the product to retry sending the fax Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number If the product continues to redial unplug the product telephone cord from the wall plug in a telephone and try making a voice call Make sure that the phone cord from the wall telephone jack is plugged into the line out v port Plug the product phone cord into a jack for another phone line Try a different phone cord If the error persists contact HP See www hp com support lim1319 or the support flyer that came in the product box No fax answer Canceled send Attempts to redial a fax number failed or the Redial no answer option was turned off Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number Check that the redial option is enabled Unplug the telephone cord from both the product and the wall and replug the cord Unplug the product telephone cord from the wall plug in a telephone and try making a voice call Make sure that the phone cord from the wall telephone jack is plugged into the line out Eh port Plug
33. print supplies act sscddanctanececsdezienadecvcasaaeieddidandaadeedassaneducdueasaad aa aae iaga 179 Return and recycling instructions eessseeseeesseerrrestirrrssttertssstinntatttntnnstttnnnstetnnnnntenn nnanet 180 Paper ecccocistuerdecavastaneteslaneseussecsaesaa A E E E a E a aa a TA 180 Material restrictions c ccccccecceceeeeeeeeeceecaeceeeeeeeeeeeseeecaaaaaeceeeeeeeeeeeesessnccacaesaeeeeeeenenes 180 vii Disposal of waste equipment by users in private households in the European UNON csc siden cna teinedcsaveuencee settee dyaawedessnead aceadanmncsdaseexdennugscoedcne elavees E E aa decay ddeneesdececes 181 Chemical substances a ceecssaetannasdeatdervadancdueseannenenasaadavecseaanduddeheaadacdesevansdeasuubanaeddenssanteeies 181 Material Safety Data Sheet MSDS eee enter rete tne eeeeeeeaeeeeeeeeenaeeeeenennaaees 182 For more INTOMMALION cc sies ccasecccdeccccctecclansaneduendcastasandacedesamasaanunddendnadaccatecenababdasaddesearaagdea tes 182 Telephone Consumer Protection Act United States 0 cence e tere eieeeeeeeeeteeeeeeereetiea 183 IC CS 03 requirement ccccccececcccceeeeeeeeeeeeeeaaenaeceeeeeeeeecaqeaaaeeaaeaeeeeeeeeseesaqaaaeaaeeeseeeeeeeesenneeaeeees 183 EU statement for telecom operation 22 ccceccecceeeeeeeeeeeeceeaeeaeceeeeeeeeeeee tag seeeaaaaeeaeeeeeeeeeeeeeetesseeaa 184 New Zealand telecom statements cccceecceeeeeeeeeeee eee eeeeeeeeeeeeeee
34. printing on both sides printing multiple pages on one sheet and printing the first page or covers on different paper Activate the printer driver Help screens in one of the following ways Windows Macintosh e Inthe printer driver Properties dialog box click the In the Print dialog box click the button Help button e Press the F1 key on the computer keyboard e Click the question mark symbol in the upper right corner of the printer driver e Right click on any item in the driver and then click What s This Get help for any print option 45 Cancel a print job If the print job is currently printing cancel it by pressing Cancel on the product control panel amp NOTE Pressing Cancel clears the job that the product is currently processing If more than one process is running pressing Cancel clears the process that currently appears on the product control panel You can also cancel a print job from a software program or a print queue To stop the print job immediately remove the remaining print media from the product After printing stops use one of the following options e Device control panel To cancel the print job press and release Cancel on the product control panel e Software program Typically a dialog box appears briefly on the computer screen allowing you to cancel the print job e Windows print queue If a print job is waiting in a print queue computer memory or print spooler delete th
35. product See Load paper and print media on page 39 for more information In the automatic document feeder ADF load the original with the narrow side forward and the side to be scanned facing down Copies are blank The sealing tape might not have been removed from the print cartridge Remove the print cartridge from the product pull out the sealing tape and reinstall the print cartridge The original might have been loaded incorrectly In the ADF load the original with the narrow side leading into the ADF and the side to be scanned facing down The media might not meet HP specifications The print cartridge might be defective Use media that meets HP specifications See Paper and print media on page 35 Replace the print cartridge See Print cartridge on page 131 Copies are reduced in size The product settings might be set to reduce the scanned image On the control panel press Reduce Enlarge and verify that it is set to Original 100 158 Chapter 12 Problem solve ENWW Scan problems Solve scanned image problems ENWW Problem The scanned image is of poor quality Cause The original might be a second generation photo or picture The image that appears on the screen might not be an accurate representation of the quality of the scan Solution To eliminate the patterns try reducing the size of the image after scanning Print the scanned image
36. product features 3 specks troubleshooting 148 speed fax troubleshooting 120 print specifications 3 scanning troubleshooting 160 speed dials creating 82 deleting 83 deleting all 82 editing 82 programming 102 Spool32 errors 164 spots troubleshooting 148 status alerts 124 faxjob 11 supplies checking 129 viewing 124 storing environmental specifications 175 print cartridges 130 streaks troubleshooting 149 supplies HP fraud hotline 130 ordering 128 recycling 130 179 replacing print cartridges 131 reusing 131 status checking 129 status viewing 124 storing 130 support online 128 171 repacking device 171 supported media 37 System setup menu 16 T technical support online 171 repacking device 171 Telephone Consumer Protection Act 183 telephone numbers HP fraud hotline 130 telephones receiving faxes from 96 108 ENWW telephones connecting extra 79 telephones downstream sending faxes from 106 temperature specifications environment 175 terminology 189 text troubleshooting 150 tone dialing 90 toner loose troubleshooting 150 saving 52 scatter troubleshooting 152 smeared troubleshooting 149 specks troubleshooting 148 transfer unit warranty 171 tray 1 jams clearing 143 loading 39 locating 4 trays capacities 3 capacity 44 default media size 41 feeding problems troubleshooting 153 jams clearing 143 locating 4 troubleshooting blank pages 154 blank scans
37. product reports Paper setup Def paper size Letter Sets the size for printing internal reports or any print job that does not specify a size A4 Legal Def paper type Lists available Sets the type for printing internal reports or any print job that media types does not specify a type Print Density Range of 1 5 Sets how much toner the product should use to darken lines and edges 16 Chapter 2 Control panel Table 2 6 System setup menu continued Menu Item Sub menu item Sub menu item Description Volume settings Alarm volume Soft Sets the volume levels for the product Ring volume Medium Key press volume Loud Phoneline volume off Handset volume Time Date Settings for time Sets the time and date setting for the product format current time date format and current date Table 2 7 Service menu Menu item Sub menu item Description Restore defaults Sets all customized settings to the factory default values Cleaning Mode Cleans the product when specks or other marks appear on printed output The cleaning process removes dust and excess toner from the paper path When selected the product prompts you to load plain Letter or A4 paper in tray 1 Press OK to begin the cleaning process Wait until the process completes Discard the page that prints USB speed High Sets the USB speed Full Less paper curl On When printed pages are consistently curled this option sets th
38. program HP Toolbox can import contact information from other software program phone books The following table shows which programs are supported for HP Toolbox Program Description Microsoft Outlook Personal Address Book PAB entries Contacts entries or both combined may be selected Individuals and groups from the PAB are combined with individuals from Contacts only if the combined option is selected If a Contacts entry has both a home and a business fax number two entries will be displayed The name of these two entries will be modified B will be added to the name in the business entry and H will be added to the name in the home entry If a duplicate entry occurs one from Contacts and one from the PAB with the same name and fax number a single entry will be displayed However if an entry exists in the PAB with a duplicate in Contacts and the Contacts entry has both a business and a home fax number all three entries will be displayed Windows Address Book The Windows Address Book WAB used by Outlook Express and Internet Explorer is supported If an individual has both a home and a business fax number two entries will be displayed The ENWW Setup 81 Program Description name of these two entries will be modified B will be added to the name in the business entry and H will be added to the name in the home entry Goldmine Goldmine version 4 0 is su
39. support ljm1319 or the support flyer that came in the product box Engine comm Error The product has experienced an internal hardware error 1 Turn off the power by using the power switch and then wait at least 30 seconds 2 Ifa surge protector is being used remove it Plug the product directly into the wall socket 3 Turn on the power and wait for the product to initialize If the error persists contact HP See www hp com support lim1319 or the support flyer that came in the product box 140 Chapter 12 Problem solve ENWW Control panel display problems A CAUTION Static electricity can cause unexpected black lines or dots to appear on the product control panel display Do not touch the product control panel display if there is a chance that you have collected a static electric charge for example by walking on carpet in a low humidity environment Unexpected lines or dots might appear on the product control panel display or the display might become blank if the product is exposed to an electric or magnetic field To resolve this problem perform the following procedure 1 Turn the product off 2 Remove the product from the electric or magnetic field 3 Turn the product on again Clear jams Causes of jams ENWW Occasionally paper or other print media can become jammed during a print job Some causes include the following events The input trays are loaded improperly or overfilled o
40. that the EconoMode setting is off See the product software Help for more information about changing the settings 156 Chapter 12 Problem solve ENWW Media handling problems Problem Cause Solution Poor print quality or toner adhesion Dropouts jamming or curl The paper is too moist too rough too heavy or too smooth or it is embossed or from a faulty paper lot The paper has been stored incorrectly Try another kind of paper between 100 and 250 Sheffield 4 to 6 moisture content Store paper flat in its moisture proof wrapping The paper has variability from one side to the other Turn the paper over Excessive curl The paper is too moist has the wrong grain direction or is of short grain construction Use long grain paper The paper varies from side to side Turn the paper over Jamming damage to paper The paper has cutouts or perforations Use paper that is free of cutouts or perforations Problems with feeding Print is skewed crooked The paper has ragged edges Use high quality paper that is made for laser printers The paper varies from side to side The paper is too moist too rough too heavy or too smooth has the wrong grain direction or is of short grain construction or it is embossed or from a faulty paper lot The media guides might be incorrectly adjusted Turn the paper over Try another kind of paper between 100 and
41. the appropriate Terminal Equipment Technical Requirement document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible for the equipment to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution can be particularly important in rural areas CAUTION Users should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate The Ringer Equivalence Number REN of this device is 0 2 Notice The Ringer Equivalence Number REN assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected t
42. to print after the following events e Every fax job e Send fax Receive fax e Never the factory set default 1 On the control panel press Setup Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Fax Reports and then press OK 2 3 4 Use the arrow buttons to select Fax Confirmation and then press OK 5 Use the arrow buttons to select the option for when you want the fax error reports to be printed 6 Press OK to save the selection Include the first page of each fax on the fax confirmation fax error and last call reports If this option is turned on and the page image still exists in the product memory the fax configuration fax error and last call reports include a thumbnail 50 reduction of the first page of the most recent fax that was sent or received The factory set default for this option is On 1 On the control panel press Setup 2 Use the arrow buttons to select Reports and then press OK 3 Use the arrow buttons to select Fax Reports and then press OK 4 Use the arrow buttons to select Include 1st page and then press OK 5 Use the arrow buttons to select On and then press OK to confirm the selection Change error correction and fax speed Set the fax error correction mode ENWW Usually the product monitors the signals on the telephone line while it is sending or receiving a fax If the product detects an error during the transmission and the err
43. to see if the quality is better Verify that the resolution settings are correct for the type of scan job that you are performing See Scanner resolution and color on page 71 Try adjusting your computer monitor settings to use more colors or levels of gray Typically you make this adjustment by opening Display in Windows Control Panel Try adjusting the resolution settings in the scanner software See Scanner resolution and color on page 71 The original might have been loaded incorrectly Use the media guides when you load the originals into the ADF See Load paper and print media on page 39 The scanner might be dirty Clean the scanner See Clean the scanner glass strip and platen on page 72 The graphics settings might not be suitable for the type of scan job that you are performing Try changing the graphics settings See Scanner resolution and color on page 71 A colored background might be causing images in the foreground to blend into the background Try adjusting the settings before you scan the original or enhancing the image after you scan the original Solve image quality problems 159 Problem Cause Solution Part of the image did not scan The original might have been loaded incorrectly Use the media guides when you load the originals into the ADF See Load originals for scanning on page 68 A colored background might be causing
44. when there is a loss Of pOWer issseeeessseeerrrssssrrrrsssseerrrrsssrens 113 Fax logs and TOPOMS ressons O a 113 Change error correction and fax speed esssssesessrrrsseserrrasassnnnnasetennnaaaannannnatttennnaaannananaa 115 Problems sending TaXeS occecsnccsieciiiaiiiiiii TOE 116 Problems receiving faxes cece eee renee eerie eee ee ieee eee eieeee eee nieeeeeeeneeeeeeetea 117 Performance problems ccccccccccecceceeeeeeeeeeeeeeee ee teaeasacaaaaaaanaaaeaacsaeceeeeeeeeeeeeseeeeeeeteess 120 11 Manage and maintain the product 12 Problem solve vi IMTOFIMALION PAGES 5 5 25 2cccstvanieateninsacctvel Liadasebep a N A 122 Use the HP Toolbox Software s sala aa aa a aaan aaa a a aaa 123 View HP Toolbox cccce cee ce eee eee cece ceceeeaeaaeceeeeeeeeeeeeeeeeeeeeteceacaaeaaaeaaecaeeaeeeeeeeeeeeeeeeeeeetees 123 SUAS EETA E EA A E A 124 FAX EE E E E E E 125 Shop TON Supplies siiconoisanide niai aai a aaa aa a aa 128 Other LINKS samesnrsisereieien a E a A aana iai 128 Manage supplies 2 eccececcececceccae cee ee eee eee ee tea taeda ea aaeaaeeaeeeeeeeeeeeeeeseaaaaeaanaeceeeeeeeeeeeeeteeeeeeeeseenea 129 Check and order supplies eeeeeeeecceeceeecaeeceeceeeeeeeeeeeeeeeeeeeeeeteteeeteeseceseccecsunsaeeaeeees 129 Replace supplie Smene cadeuad evs aed ad tia aan E ena staea A AEAEE a 131 Clean the product cccccceccceeceeeece cee eeeaaeeaeeeeceeeeeeeeeeeeeeeeeeeeee eae caasecaac
45. 2 Open the Watermarks menu 3 Next to Mode select the type of watermark to use Select Watermark to print a semi transparent message Select Overlay to print a message that is not transparent 4 Next to Pages select whether to print the watermark on all pages or on the first page only 5 Next to Text select one of the standard messages or select Custom and type a new message in the box 6 Select options for the remaining settings Print multiple pages on one sheet of paper in Macintosh You can print more than one page on a single sheet of paper This feature provides a cost effective way to print draft pages IN 1 On the File menu click Print 2 Select the driver 3 Open the Layout pop up menu 4 Next to Pages per Sheet select the number of pages that you want to print on each sheet 1 2 4 6 9 or 16 5 Next to Layout Direction select the order and placement of the pages on the sheet 6 Next to Borders select the type of border to print around each page on the sheet Print on both sides of the page duplex printing 1 On the Print dialog select Manual Duplex 2 Inthe Manual Duplex area select Print on Both Sides Manually 3 Print the document ENWW Use features in the Macintosh printer driver 29 4 After one side has been printed remove the remaining media from the input tray and set it aside until after you finish the duplexing job
46. 3 Select the print settings 4 Inthe Presets box click Save As and type a name for the preset 5 Click OK Use printing presets 1 On the File menu click Print 2 Select the driver 3 In the Presets box select the printing preset that you want to use amp NOTE To use printer driver default settings select Factory Default Resize documents or print on a custom paper size You can scale a document to fit on a different size of paper 1 On the File menu click Print 2 Open the Paper Handling menu 3 In the area for Destination Paper Size select Scale to fit paper size and then select the size from the drop down list 4 Ifyou want to use only paper that is smaller than the document select Scale down only Print a cover page You can print a separate cover page for your document that includes a message such as Confidential 1 On the File menu click Print 2 Select the driver 3 Open the Cover Page pop up menu and then select whether to print the cover page Before Document or After Document 4 Inthe Cover Page Type pop up menu select the message that you want to print on the cover page amp NOTE To print a blank cover page select Standard as the Cover Page Type 28 Chapter 4 Use the product with Macintosh ENWW Use watermarks A watermark is a notice such as Confidential that is printed in the background of each page of a document 1 On the File menu click Print
47. AT file and looking for the statement Set Temp The name after this statement is the Temp directory It is usually C TEMP by default but can be redefined See the Microsoft Windows documentation that came with the computer for more information about Windows error messages Solve common Macintosh problems Table 12 1 Problems with Mac OS X v10 3 Mac OS X v10 4 and later The printer driver is not listed in Printer Setup Utility Cause Solution The product software might not have been installed or was installed incorrectly Make sure that the PPD is in the following hard drive folder Library Printers PPDs Contents Resources lt lang gt lproj where lt lang gt represents the two letter language code for the language that you are using If necessary reinstall the software See the getting started guide for instructions The Postscript Printer Description PPD file is corrupt Delete the PPD file from the following hard drive folder Library Printers PPDs Contents Resources lt lang gt lproj where lt lang gt represents the two letter language code for the language that you are using Reinstall the software See the getting started guide for instructions The product name does not appear in the printer list box in the Printer Setup Utility Cause Solution The product might not be ready Make sure that the cables are connected correctly the product is on and the Ready light i
48. DOC regulations Complies with Canadian EMC Class B requirements Conforme a la classe B des normes canadiennes de compatibilit lectromagn tiques CEM EMI statement Korea 186 Appendix D Regulatory information ENWW Laser statement for Finland ENWW Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet M1319f laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasersateen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP LaserJet M1319f kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikirjassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan o
49. FROME VIEW 3 scccccedchdchecnnedctbvsicctcdchdaedscanevlsspadved evsthegcacdedzaasssaneedvcsiacgseveudseth ance edvata aaaea 4 Back VIEW scaiczccssictcaaetstectdechcnstaseiueseaeteauteataaddeadaa i dadida ead ens de as haces ade 4 Interface POMS iiri concen cancineataunnnnadeduawencadvacaacaaduaantwnsnade cet saauascen endundedanaccdaua ai aa 5 Serial number and model number location cececcccccccceceeceecaeseseseessesececeeeeeecesaeaeaeesseessees 5 Supported operating SYStEMS ccceeeeeeeeeceec cece eee ee cette cee eaaeaeeceeeeeeeeeeesecaaaaaeaaeceeeeeeeeseesecsqecaeeeeeeeeneess 6 SUPPoOrted Product SoftWare ssion neioii a aai a iaaa aaaea E Ea iaa aaa ia 6 Software included with the product cccccceececeeeeeeeseeeeeeaeeeeeeeeeeeeeeteeeecccecacaeeeeeeeeeeeeeeeees 6 Supported printer drivers ccceccessceececcecceececeeeeseeseesceeeeeeeseseeseeeeseeceeeeeeeeseesesaeaeaeeseseeeees 7 2 Control panel Control panel Walkaround 0 cccccceccecceeeeecee eee ee cece eeaeaeaaeaaecaeeceeeeeeeeeeeeeeeeeeeeteesesececcqacccuccueeeeeeeeeeees 10 Control panel MONS menairas iaaa qeaenad scnecasdbacadedzesaastina donate ddedddentansaedcceaanasdadenabanocees 11 Use the control panel Menus ccccccceeeeeeeeeeeceeeeeaeeaeceeeeeeeee eee cegceeeaaeaeceeeeeeeeeeeeeeseeesneees 11 Control panel main MENUS ccccececeeeeeeeeeceeaeeeeeeeeeeeee cece caaeaaeceeeeeeeeseseeceencaaeeeeeeeneess 11 3 Software for Windo
50. Fax send log to re sort the information in that column in ascending or descending order The Results column provides the status of the fax If the fax attempt was unsuccessful this column provides a description of why the fax was not sent NOTE You must click Apply before the changes take effect Fax receive log The HP Toolbox Fax receive log provides a list of all recently received faxes and information about them including the date and time received job number fax number page count results and an abbreviated fax image When you receive a fax on a computer that is connected to the all in one the fax contains a View link Clicking this link opens a new page that provides information about the fax Click on any column heading in the Fax receive log to re sort the information in that column in ascending or descending order The Results column provides the status of the fax If the fax attempt was unsuccessful this column provides a description of why the fax was not received amp NOTE You must click Apply before the changes take effect ENWW Use the HP Toolbox software 127 Shop for Supplies This button at the top of each page links to a Web site where you can order replacement supplies You must have Internet access to use this feature Other Links This section contains links that connect you to the Internet You must have Internet access in order to use any of these links If you use a dial up connec
51. LY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Customer support Get telephone support free during your warranty period for Country region phone numbers are on the flyer that was in the your country region box with your product or at www hp com support Have the product name serial number date of purchase and problem description ready Get 24 hour Internet support www hp com support lim1319 Get support for products used with a Macintosh computer www hp com go macosx Download software utilities drivers and electronic information www hp com go ljm1319_ software Order supplies and paper www hp com go suresupply Order genuine HP parts or accessories www hp com buy parts Order additional HP service or maintenance agreements www hp com go carepack Repack the device If HP Customer Care determines that your device needs to be returned to HP for repair follow the s
52. M1319 459 mm 18 1 inches 443mm 17 3 inches 429 mm 16 9 inches 10 kg 22 Ib Electrical specifications A CAUTION Power requirements are based on the country region where the product is sold Do not convert operating voltages This will damage the product and void the product warranty Table C 2 Electrical specifications Item 110 volt models 230 volt models Power requirements 110 to 127 V 10 220 to 240 V 10 50 60 Hz 2 Hz 50 60 Hz 2 Hz Rated current 4 5A 2 6A Power consumption Table C 3 Power consumption average in watts Product model Printing Copying Ready Sleep Off HP LaserJet M1319 290 W 225 W 5 W lt 0 1 W Values are based on preliminary data See www hp com support im1319 for current information Power reported is highest values measured using all standard voltages Instant on fuser technology Recovery time from Ready Sleep to start of printing 8 5 seconds Maximum heat dissipation for all models in Ready mode 45 BTU hour N w gt a 174 Appendix C Specifications ENWW Environmental specifications Table C 4 Environmental specifications Recommended Operating Storage Temperature 15 to 32 5 C 15 to 32 5 C 20 to 40 C 59 to 90 5 F 59 to 90 5 F 4 to 104 F Relative humidity 10 to 80 10 to 80 95 or less 1 Values are subject to change Acoustic emissions ENWW Table C 5 Acoust
53. ON To prevent damage to the product do not use an original that contains correction tape correction fluid paper clips or staples Also do not load photographs small originals or fragile originals into the ADF 1 Insert the top end of the stack of originals into the ADF input tray with the media stack face down and the first page to be copied at the bottom of the stack 2 Make sure that the ADF media lever is set correctly for single page or multiple page documents 3 Document loaded appears on the control panel display 4 Adjust the media guides until they are snug against the media 68 Chapter9 Scan ENWW Use scan Scan methods Scan jobs can be performed in the following ways e Scan from the computer by using HP LaserJet Scan Windows e Scanning by using HP Director Macintosh See Scan from the product and HP Director Macintosh on page 31 e Scan from TWAIN compliant or Windows Imaging Application WIA compliant software Ah amp NOTE To learn about and use text recognition software install the Readiris program from the software CD ROM Text recognition software is also known as optical character recognition OCR software Scan by using HP LaserJet Scan Windows 1 In the HP program group select Scan to to start HP LaserJet Scan 2 Select a scanning destination 3 Click Scan amp NOTE OK should indicate the action that you want to accomplish Scan by using other software
54. P does not guarantee that the product will be compatible with digital environments or digital to analog converters A digital subscriber line DSL uses digital technology over standard copper telephone wires This product is not directly compatible with digital signals However if the configuration is specified during DSL setup the signal can be separated so that some of the bandwidth is used to transmit an analog signal for voice and fax while the remaining bandwidth is used to transmit digital data 98 Chapter10 Fax ENWW A PBX ISDN VolP NOTE Not all faxes are compatible with DSL services HP does not guarantee that the product will be compatible with all DSL service lines or providers The DSL modem requires a high pass filter The service provider typically provides a low pass filter for normal telephone wiring NOTE Contact the DSL provider for more information or for assistance The product is an analog device that is not compatible in all digital phone environments Digital to analog filters or converters may be needed for faxing functionality If faxing issues occur in a PBX environment it might be necessary to contact the PBX provider for assistance HP does not guarantee that the product will be compatible with digital environments or digital to analog converters Contact the PBX provider for more information and for assistance Contact the ISDN provider for more information and for assistance Voice o
55. P specifications Use media that meets HP specifications See Paper and print media on page 35 The print cartridge might be defective or low If you use a non HP print cartridge no messages appear on the product control panel Replace the print cartridge See Print cartridge on page 131 If the print cartridge is not low or empty inspect the toner roller to see if the roller is damaged If it is replace the print cartridge If the whole page is light the print density adjustment is too light or EconoMode might be turned on Adjust the print density and disable EconoMode in the product Properties Toner specks appear AABoGc AgBbCc AaBbCec AaBbCc AaBbCc The media might not meet HP specifications Use media that meets HP specifications See Paper and print media on page 35 The paper path might need cleaning Clean the paper path See Clean the paper path on page 132 Dropouts appear AabbCc AaBbCc AaBbCc AaBbCc AQBDdCc A single sheet of print media might be defective Try reprinting the job The moisture content of the paper is uneven or the paper has moist spots on its surface The paper lot is flawed The manufacturing processes can cause some areas to reject toner Try different paper such as high quality paper that is intended for laser printers See Paper and print media on page 35 The print cartridge might be defec
56. R IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL ENWW Hewlett Packard limited warranty statement 169 INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may n
57. See Clear jams on page 141 Page too complex The product could not print the current page because of its complexity Press OK to clear the message Press OK Allow the product to finish the job or press Cancel to cancel the job Printer jam The product has detected a jam inthe input Clear the jam from the area indicated on the clear paper path trays product control panel and then follow the control panel instructions See Clear jams on page 141 Settings cleared The product has cleared job settings Re enter any appropriate job settings 138 Chapter 12 Problem solve ENWW Critical error messages Critical error messages can indicate some kind of failure Turning off and then turning on the power might fix the problem If a critical error persists the product might require service Critical error message tables Control panel message Description Recommended action 50 1 Fuser Error The product has experienced an internal 1 Turn off the power by using the power hardware error switch and then wait at least 30 Turn off then on seconds 2 Ifa surge protector is being used remove it Plug the product directly into the wall socket 3 Turn on the power and wait for the product to initialize If the error persists contact HP See www hp com support lim1319 or the support flyer that came in the product box 50 2 Fuser Error The product has experienced an internal Turn off the p
58. Service Office For more information or to order additional labels or boxes for bulk returns visit http www hp com recycle or call 1 800 340 2445 Requested UPS pickup will be charged normal pickup rates Information subject to change without notice Non US returns Paper To participate in HP Planet Partners return and recycling program just follow the simple directions in the recycling guide found inside the packaging of your new printer supply item or visit http www hp com recycle Select your country region for information on how to return your HP LaserJet printing supplies This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Printer Family Print Media Guide This product is suitable for the use of recycled paper according to EN12281 2002 Material restrictions This HP product does not contain added mercury This HP product contains a battery that might require special handling at end of life The batteries contained in or supplied by Hewlett Packard for this product include the following 180 Appendix D Regulatory information ENWW HP LaserJet M1319 Type Carbon monofluoride lithium Weight 1 59 Location On formatter board User removable No Batterij niet weggooien maar inleveren als KCA Us Be SS th a SU For recycling information you can go to www hp com recycle or contact your local authorities or the Elect
59. Setup Use the arrow buttons to select System setup and then press OK Use the arrow buttons to select Volume settings and then press OK Use the arrow buttons to select Alarm volume and then press OK Use the arrow buttons to select Off Soft Medium or Loud Press OK to save the selection Set the fax sounds phone line volume Complete the following steps to change the fax sounds volume 1 2 3 4 5 6 Press Setup Use the arrow buttons to select System setup and then press OK Use the arrow buttons to select Volume settings and then press OK Use the arrow buttons to select Phoneline volume and then press OK Use the arrow buttons to select Off Soft Medium or Loud Press OK to save the selection Set the ring volume When the product is initially receiving a call a ring alert is audible The ring duration length is based on the local telephone company ring pattern length The factory set default for the ring volume is Soft 1 2 3 4 5 6 Press Setup Use the arrow buttons to select System setup and then press OK Use the arrow buttons to select Volume settings and then press OK Use the arrow buttons to select Ring volume and then press OK Use the arrow buttons to select Off Soft Medium or Loud Press OK to save the selection 86 Chapter 10 Fax ENWW Set the handset volume 1 Press Setup Use the arrow buttons to select System setup and then press OK Use the arrow buttons to sele
60. The electronic encoding of a printed page and the transmission of the electronic page over a telephone line The product software can send items to electronic fax programs which require a modem and fax software fax functions Fax related tasks that are done from the control panel or software that affect only the current job or are done only once before returning to the Ready state such as clearing memory These functions are in their own section in the control panel menu fax settings Fax related items that when set or changed continue to use the choice made until changed again An example would be the number of times set for the product to redial a busy number These settings are in their own section of the control panel menu file format The way the contents of a file are structured by a program or group of programs ENWW Glossary 189 grayscale Shades of gray that represent light and dark portions of an image when color images are converted to grayscale colors are represented by various shades of gray halftone An image type that simulates grayscale by varying the number of dots Highly colored areas consist of a large number of dots while lighter areas consist of a smaller number of dots HP Director A software screen that is used when working with documents When the document is loaded into the automatic document feeder ADF and the computer is connected directly to the product the HP Director appears on the computer screen to initi
61. a document to a percentage of its normal size You can also choose to print a document on a different size paper with or without scaling Reduce or enlarge a document 1 On the File menu in the software program click Print 2 Select the driver and then click Properties or Preferences 3 On the Effects tab select of normal size and then type the percentage by which you want to reduce or enlarge the document You can also use the scroll bar to adjust the percentage 4 Click OK Print a document onto a different paper size 1 On the File menu in the software program click Print Select the driver and then click Properties or Preferences On the Effects tab click Print Document On 2 3 4 Select the paper size to print on 5 Toprint the document without scaling it to fit make sure that the Scale to Fit option is not selected 6 Click OK Select a paper size 1 On the File menu in the software program click Print 2 Select the driver and then click Properties or Preferences 3 On the Paper Quality tab select the size from the Size is drop down list 4 Click OK Select a paper source 1 On the File menu in the software program click Print 2 Select the driver and then click Properties or Preferences 3 On the Paper Quality tab select the source from the Source is drop down list 4 Click OK Select a paper type 1 On the File menu in the software program click Print 2 Select the driver and then
62. a local HP dealer by telephone or online See Accessories and ordering information on page 167 for part numbers Go to www hp com go lisupplies to order online ENWW Manage supplies 129 Store supplies Follow these guidelines for storing print cartridges e Do not remove the print cartridge from its package until you are ready to use it A CAUTION To prevent damage do not expose the print cartridge to light for more than a few minutes e See Environmental specifications on page 175 for operating and storage temperature ranges e Store the supply in a horizontal position e Store the supply in a dark dry location away from heat and magnetic sources HP policy on non HP supplies Hewlett Packard Company cannot recommend the use of non HP supplies either new or remanufactured Because they are not HP products HP cannot influence their design or control their quality Service or repairs required as a result of using a non HP supply will not be covered under the warranty HP fraud hotline Call the HP fraud hotline if the product or HP Toolbox indicates that the print cartridge is not an HP print cartridge and you think that it is genuine HP will help determine if the product is genuine and take steps to resolve the problem The print cartridge might not be a genuine HP one if you notice the following issues e You are experiencing a large number of problems with the print cartridge e The print cartridge does not look li
63. aaauniicnssncciycusavasdueeccbalaseaddcedaeddedcd caraaacueusagnanusensscaaaeeeeeaans 49 Use different paper and print covers ccceceeceeeeeeeeeeceecaecaeeceeeeeeeeeeeeeeeeteeseeseacaaaaaaaaecaecaeeeeeeeeneneeees 50 Print a blank first page o oo ee cece teen eee n etree ena ae nea aAA NANEAEEEA EEA E ERAAENAN AE a EEN 50 RESIZE docUMEntS secvedstadsccacsnedecaes ane rin E E sale E A da race satis E E A AA aA 51 Select paper Size souino nia a aaa a aaa aa aaa aaan 51 Selecta paper SOUMCC sucii nenna a aai aa aaa aa T a a E aa a a a aa a aea a aai 51 Sele ta paper type siesrienieeniii ae a aa a a idee tases dd valves haan ead aaa 51 Set the print orientation 2 cccceccececceceeceeee cee ee eee eeeeeeee seca ecaaaaaacaeeaeeeeeeeseeeeeeeeteesecaccnceccaeeeeseeeeeeeeeess 52 Use Wwatennark S ii icicncaaicwsnaccnantsccaccaessacdcodeaeuanaduecaaddnanacacsand dunatendandaacanencandueeuueaseadaatunbennantanrenansddacseeade 52 SAVEAOMEN aniisi a aad i adada anada aa a aa 52 Print on both sides of the paper duplex printing c c ceceececeeeeeeeeeeeeeecaecceeeeeeeeeeseeeencaeeeeeeeeeeeees 53 ENWW 8 Copy 9 Scan 10 Fax ENWW Print multiple pages on one sheet of paper in WINdOWS csccceccceeceeecaecceeeeeeeeeeeeeeeeeeeeeeeteeeneess 55 Economy SCUINGS cceasscacyesseonode vegies a E dvds sundencevsaeeasanasusisecnnse tissue eusteeaaadeaaes 56 ECONOMOd6 2 2 itieeteiee ieeegieridecedeetetate A A A est
64. actured cartridges or warranty returns For information about recycling your HP inkjet cartridges please go to http www hp com recycle ENWW Environmental product stewardship program 179 Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use Please follow the applicable instructions below Multiple returns two to eight cartridges 1 Package each HP LaserJet print cartridge in its original box and bag 2 Tape up to eight single boxes together using strapping or packaging tape up to 70 Ibs 3 Use a single pre paid shipping label OR 1 Use your own suitable box or request a free bulk collection box from the http www hp com recycle or 1 800 340 2445 holds up to eight HP LaserJet print cartridges 2 Use a single pre paid shipping label Single returns Shipping 1 Package the HP LaserJet print cartridge in its original bag and box 2 Place the shipping label on the front of the box For all HP LaserJet print cartridge recycling returns give the package to UPS during your next delivery or pickup or take it to an authorized UPS drop off center For the location of your local UPS drop off center call 1 800 PICKUPS or visit http www ups com If you are returning via USPS label give the package to a U S Postal Service carrier or drop off ata U S Postal
65. age option is turned off long faxes print at full size on multiple pages The factory set default for incoming fax autoreduction is On If you have the stamp received faxes option turned on you might also want to turn on autoreduction This reduces the size of the incoming faxes slightly and prevents the page stamp from forcing a fax onto two pages NOTE Make sure that the default media size setting matches the size of the media that is loaded in the tray 1 On the control panel press Setup 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Recv setup and then press OK 4 Use the arrow buttons to select Fit to page and then press OK 5 Use the arrow buttons to select On or Off and then press OK to save the selection Set the silence detect mode This setting controls whether or not you can receive faxes from older model fax machines that do not emit a fax signal during fax transmissions At the time of this publication these silent model fax machines represented very few of the fax machines in use The default setting is Off The silence detect mode setting should be changed only if you regularly receive faxes from someone who uses an older model fax machine 1 On the control panel press Setup 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Recv setup and then press OK 4 Use the arrow buttons to select
66. aland telecom statements The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment may not provide for the effective hand over of a call to another device connected to the same line This equipment shall not be set up to make automatic calls to the Telecom 111 Emergency Service This product has not been tested to ensure compatibility with the FaxAbility distinctive ring service for New Zealand A WARNING The handset used on this product might attract dangerous objects like pins staples or needles When using the handset be careful to avoid harm that might occur from dangerous objects on the ear piece of the handset NOTE This equipment will be inoperable when main power fails 184 Appendix D Regulatory information ENWW Declaration of conformity Declaration of Conformity according to ISO IEC 17050 1 and EN 17050 1 Manufacturer s Name Hewlett Packard Company DoC BOISB 0405 06 rel 1 0 Manufacturer s Address 11311 Chinden Boulevard Boise
67. aper that was stored properly ENWW Solve image quality problems 153 Problem Cause Solution The product does not pull The product might be in manual feed mode e If Manual feed appears on the product media from the media input control panel display press OK to print tray the job e Verify that the product is not in manual feed mode and print your job again The pickup roller might be dirty or damaged Contact HP See www hp com support lim1319 or the support flyer that came in the product box The paper length adjustment control in tray 1 Adjust the paper length adjustment control to is set at a length that is greater than the media the correct length size Performance problems Try the tips in this section if pages exit the product but have nothing printed on them or when the product does not print any pages Problem Cause Solution Pages print but are totally The sealing tape might still be in the print blank cartridge Verify that the sealing tape has been completely removed from the print cartridge The document might contain blank pages Check the document that you are printing to see if content appears on all of the pages The product might be malfunctioning Certain media types can slow the print job To check the product print a configuration page See Information pages on page 122 Print on a different type of media 154 Chapter 12 Problem solve
68. as an attachment 3 Enter an e mail recipient add text or other attachments then click Send ENWW Scan from the product and HP Director Macintosh 31 Fax a document from a Macintosh computer 1 Inthe software program on the File menu select Print 2 Click PDF and then select Fax PDF 3 Enter a fax number in the To field 4 To include a fax cover page select Use Cover Page and then enter the cover page subject and message optional 5 Click Fax 32 Chapter4 Use the product with Macintosh ENWW 5 Connectivity e Connect the product directly to a computer with USB ENWW 33 Connect the product directly to a computer with USB NOTE Donotconnect the USB cable from the product to the computer until the installer prompts you to do so 1 Insert the product CD into your computer If the software installer does not start navigate to the setup exe file on the CD and double click the file 2 Follow the installer instructions 3 Allow the installation process to complete and then restart the computer 34 Chapter5 Connectivity ENWW 6 Paper and print media e Understand paper and print media use e Supported paper and print media sizes e Special paper or print media guidelines e Load paper and print media e Configure trays ENWW Understand paper and print media use This product supports a variety of paper and other print media in accordance with the guidelines in this user guide
69. ate en aadeneraneaies 56 Arehive PriNt sicuri scx sud saiett bales once dds den cuevdaadadndestcray aa aiaa e aaa aea aaar aaa AEA aaa 56 Load ongina earren ana dias a A 58 Use COPY aera E esate E O E E E O I TO 59 ONGE OUCH COPY uusiin EAEEREN ARE 59 Multiple Copies ceinen ninina e cece eee e neta tea ee aaaeaaeeaeeeeeeeeeeeeeeeeesgeasacsaaeeaeeeeeeeeeeeeeeeas 59 Cancel aCopy JOD ecne e ARAE 59 Reduce or enlarge Copies a2 i 1 cceiasetetadne awed aes aetaniaviaddeeas cele dada ae 59 COPY SOUINGS A E E A estat E E E E A besten E A 60 COPY Quality wiciicieteiieraciine ed E EAEE ERE 60 Change copy job print density cece eeeeene eee eeeeee eee eeeaeeeeeeeaeeeeeeeaaeeeeseeiaeeeeeeeeaees 62 Define CUStOM COPY Settings eee cee eeeeeee eee eeeae terete eaeeeeeeeeaeeeeseeeaeeeeseeenaeeeeeseenaees 62 Copy onto media of different types and SIZES ooo eee eee cette eee eeeee eee eeeeeteeeeeeetaaeeeeeeeeaees 62 Restore the copy settings defaults eee ceeeeeeeeeeeeee eee eeeeeeeeeeeeeeeaeeeseeeeeeeesenenaeeeeeeeaaeees 63 Duplex two sided COPY JODS rensar EE EARE E AAA aA 64 Load Originals Tor Scanning reses Ea S NER TEE a NERE 68 Use SCAN cnram Ona a ARA a Naa 69 Scan Methods eeaeee EAEAN Aa aera KAE SEREA ANAE TE aaia 69 Canceling a scan Job ici ticketed en EREA EEE 70 SCAM SOMOS E A E T E E E E AA 71 SCAN fle TOMO e aE N 71 Scanner resolution and COlOM cececercciiiiai iai aE EE AEE 71 Scan guality eee oo epee ee re ee een
70. ate faxing copying or scanning HP Toolbox HP Toolbox is a program that provides access to the product management and troubleshooting tools and product documentation HP Toolbox does not support Macintosh operating systems ISDN Integrated Services Digital Network ISDN is a suite of internationally adopted standards for end to end digital communication over the public telephone network link A connection to a program or device that can be used to send information from the product software to other programs such as e mail electronic fax and OCR links optical character recognition OCR software OCR software converts an electronic image of text such as a scanned document into a form that word processor spreadsheet and database programs can use pixels per inch ppi A measurement of resolution that is used for scanning Generally more pixels per inch result in a higher resolution more visible detail in the image and a larger file size printer driver A printer driver is a program that software programs use to gain access to a product s features A printer driver translates a software program s formatting commands such as page breaks and font selection into a printer language and then sends the print file to the product private branch exchange PBX A small telephone switching system that typically is used by large businesses or universities to connect all telephone extensions within the organization A PBX also connects to th
71. ation portrait or landscape 5 Press OK to save the selection The product can reduce copies to as little as 25 of the original size or enlarge copies to as much as 400 of the original size Reduction enlargement settings A e Original 100 e A4 gt Ltr 94 e Ltr gt A4 97 e Full Page 91 e 2 pages sheet e 4 pages sheet e Custom 25 400 NOTE When using the 2 pages sheet or 4 pages sheet setting select the page orientation portrait or landscape Copy settings Copy quality Five copy quality settings are available Text Draft Mixed Film photo and Picture The factory set default for copy quality is Text This setting is the best for items that contain mostly text 60 Chapter 8 Copy ENWW When making a copy of a photo or graphic you can select the Film photo setting for photos or the Picture setting for other graphics to increase the quality of your copy Select the Mixed setting for documents that include both text and graphics Adjust the copy quality for the current job 1 On the product control panel press More Copy Settings twice to see the current quality setting for the copy 2 Use the arrow buttons to scroll through the quality setting options 3 Select a setting and then press Start Copy to save the selection and immediately start the copy job or press OK to save the selection without starting the job NOTE The change in the setting remains active for about 2 minutes a
72. ax cancelling the Receive to PC mode reprinting faxes that were previously printed or printing faxes that are stored in memory e Use the Copy setup menu to configure basic copy default settings such as contrast collation or the number of copies printed e Use the Reports menu to print reports that provide information about the product e Use the Fax setup menu to configure the fax phone book the outgoing and incoming fax options and the basic settings for all faxes e Use the System setup menu to establish basic product settings such as language print quality or volume levels e Use the Service menu to restore default settings clean the product and activate special modes that affect print output NOTE To print a detailed list of the entire control panel menu and its structure print a menu map See Information pages on page 122 Table 2 1 Fax Job status menu Menu item Description Fax Job status Displays pending fax jobs and allows you to cancel pending fax jobs Table 2 2 Fax functions menu Menu item Description Send fax later Allows a fax to be sent at a later time and date Stop Recv to PC Disables the Receive to PC setting that allows a computer to upload all current faxes that have not been printed and all future faxes received by the product Reprint last Reprints the faxes that are stored in the product memory Control panel menus 11 Table 2 2 Fax functions menu continued
73. be very complex such as one with many graphics Complex faxes take longer to be sent or received Breaking longer faxes into multiple jobs and decreasing the resolution can increase the transmission speed The receiving fax machine might have a slow modem speed The resolution at which the fax was sent or is being received might be very high The product sends the fax only at the fastest modem speed that the receiving fax machine can accept To receive the fax call and ask the sender to lower the resolution and resend the fax To send the fax lower the resolution and resend the fax The telephone line might be experiencing line noise Hang up and resend the fax Have the telephone company check the telephone line If the fax is being sent via a digital phone line contact the service provider The fax is being sent via an international call Allow more time to transmit fax jobs internationally The original document has a colored background Reprint the original document with a white background and then resend the fax The fax activity logs or fax call reports are printing at inappropriate times The fax activity log or fax call reports settings are not correct Print a configuration page and check when the reports print The product sounds are too loud or too soft The volume setting might not be adjusted correctly Adjust the product volume setting 120 Chapter 10 Fax
74. between the telephone jack and the product or another device that is connected to the product Press 1 2 3 in sequence wait for three seconds and then hang up The product dialing mode might be incorrectly set or the extension phone might be incorrectly set Verify that the product dialing mode is set to Tone Verify that the extension phone is set up for tone dialing as well The product is not answering incoming fax calls The answer mode might be set to Manual If the answer mode is set to Manual the product does not answer calls Start the fax receiving process manually The rings to answer setting might not be set correctly Check the rings to answer setting to verify that it is set properly The answer ring pattern feature might be turned on but you do not have the service or you do have the service and the feature is not set correctly Check the answer ring pattern feature to verify that it is set properly The fax cord might not be correctly connected or the fax cord is not working See the getting started guide to check the installation Verify that you are using the fax cord that came with the product The product might not be able to detect incoming fax tones because the answering machine is playing a voice message Re record the answering machine message leaving at least two seconds of silence at the beginning of the message Too many devices might be connected to t
75. chine plug a telephone cord into the previous device s telephone port Plug the other end of the telephone cord into the answering machine line port 7 To connect a telephone plug a telephone cord into the previous device s telephone port Plug the other end of the telephone cord into the telephone line port 8 After you have finished connecting additional devices plug all of the devices into their power sources Set up fax with a telephone answering machine e Set the product rings to answer setting for at least one ring more than the number of rings for which the answering machine is set e Ifan answering machine is connected to the same telephone line but on a different jack in another room for example it might interfere with the product s ability to receive faxes Setup for stand alone fax 1 Unpack and set up the product 2 Setthe time date and fax header See Configure fax settings on page 79 3 Set other settings as necessary to configure for the product environment Configure fax settings The product fax settings can be set from the control panel from HP Toolbox or from HP Director At the initial set up process the HP Fax Setup Wizard can be used to configure the settings In the United States and many other countries regions setting the time date and other fax header information is a legal requirement ENWW Setup 79 Use the control panel to set the fax time date a
76. click Properties or Preferences ENWW Resize documents 51 3 On the Paper Quality tab select the type from the Type is drop down list 4 Click OK Set the print orientation 1 Onthe File menu in the software program click Print 2 Select the driver and then click Properties or Preferences 3 On the Finishing tab select either Portrait or Landscape in the Orientation section 4 Click OK Use watermarks A watermark is a notice such as Confidential that is printed in the background of each page of a document 1 On the File menu in the software program click Print 2 Select the driver and then click Properties or Preferences 3 From the Effects tab click the Watermarks drop down list 4 Click the watermark that you want to use 5 If you want the watermark to appear only on the first page of the document click First Page Only 6 Click OK To remove the watermark click none in the Watermarks drop down list Save toner 1 On the File menu in the software program click Print 2 Select the driver and then click Properties or Preferences 3 On the Paper Quality tab click EconoMode 4 Click OK 52 Chapter 7 Print tasks ENWW Print on both sides of the paper duplex printing NOTE The printer driver also contains instructions and graphics for manually duplexing 1 In the software program open the properties printer driver 2 On the Finishing tab select Print on Both Sides Manuall
77. cond part specifies the IP address or the domain name where the resource is located 190 Glossary ENWW USB Universal serial bus USB is a standard that was developed by the USB Implementers Forum Inc to connect computers and peripherals USB is designed to concurrently connect a single computer USB port to multiple peripherals watermarks A watermark adds background text to a document that is being printed For example Confidential can be printed in the background text of a document to indicate that the document is confidential A selection can be made from a set of predefined watermarks and the font size angle and style can be changed The product can place the watermark on the first page only or all pages WIA Windows Imaging Architecture WIA is an imaging architecture that is available in Windows XP and Windows Vista A scan can be initiated from within these operating systems by using a WIA compliant scanner ENWW Glossary 191 192 Glossary ENWW Index A accessibility features 3 accessories partnumbers 168 acoustic emissions 175 activity log fax troubleshooting 120 ad hoc groups sending faxes to 101 ADF jams 142 locating 4 page sizes supported 116 advanced software installation 6 alert messages 138 alerts setting up 124 answer mode setting 91 answering machines connecting fax settings 90 automatic document feeder ADF capacity 58 jams 142 locating 4 page sizes supported 116 autoreduction settings
78. ct Volume settings and then press OK 2 3 4 Use the arrow buttons to select Handset volume and then press OK 5 Use the arrow buttons to select Off Soft Medium or Loud 6 Press OK to save the selection Send fax settings Set a dial prefix A dial prefix is a number or group of numbers that are automatically added to the beginning of every fax number you enter at the control panel or from the software The maximum number of characters for a dial prefix is 50 The default setting is Off You might want to turn this setting on and enter a prefix if for example you have to dial a number such as 9 to get a telephone line outside of your company telephone system While this setting is activated you can dial a fax number without the dial prefix by using manual dial For instructions see Manual dial faxing on page 101 1 On the control panel press Setup Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax Send setup and then press OK 2 3 4 Use the arrow buttons to select Dial Prefix and then press OK 5 Use the arrow buttons to select On or Off and then press OK 6 If you selected On use the alphanumeric buttons to enter the prefix and then press OK You can use numbers pauses and dialing symbols Set the dial tone detection ENWW Normally the product begins dialing a fax number immediately If you are using the product on the same line as your telephone turn o
79. cuments are correctly loaded into the ADF input tray A fax might be in memory because it is waiting to redial a busy number other jobs that are ahead of it are waiting to be sent or the fax is set up for a delayed send If a fax job is in memory for any of these reasons an entry for the job appears in the fax log Print the fax activity log and check the Status column for jobs that show a Pending designation The control panel shows a low memory error The fax might be too large or the resolution might be too high Try one of the following e Divide a large fax into smaller sections and then fax them individually e Clear stored faxes to make more memory available for outgoing faxes e Configure the outgoing fax as a delayed fax and then verify that it will send completely e Make sure that the product is using the lowest resolution setting Standard Problems receiving faxes Use the table in this section to solve problems that might occur when receiving faxes Solve fax problems 117 correctly NOTE Use the fax cord that came with the product in order to ensure that the product functions Problem Cause Solution The product cannot receive faxes from an extension telephone The extension telephone setting might be disabled Change the extension telephone setting The fax cord might not be securely connected Verify that the fax cord is securely connected
80. d accessories 168 orientation setting 52 output bin capacity 3 locating 4 output quality copy troubleshooting 156 print troubleshooting 148 161 scans troubleshooting 159 161 outside lines dial prefixes 87 pauses inserting 82 P packaging device 171 page by page scanning Macintosh 31 pages blank 154 excessive curl 153 misfeeding 153 not printing 155 skewed 151 153 pages per minute 3 pages per sheet Windows 55 paper ADF sizes supported 116 copy settings 62 curled troubleshooting 151 custom size Macintosh settings 28 document size selecting 51 fax autoreduction settings 94 first page 28 50 jams 141 pages per sheet 29 size changing 63 size selecting 51 source selecting 51 supported sizes 37 supported types 44 troubleshooting 152 type changing 63 type selecting 51 wrinkled 151 paper input trays feeding problems troubleshooting 153 part numbers cables 168 supplies 168 pauses inserting 82 phone book fax adding entries 102 deleting all entries 82 HP Toolbox 125 importing 81 phone numbers HP fraud hotline 130 phones receiving faxes from 96 108 phones connecting extra 79 phones downstream sending faxes from 106 ENWW photos scanning troubleshooting 159 physical specifications 174 pixels per inch ppi scanning resolution 71 polling faxes 85 portrait orientation setting 52 ports cables ordering 168 locating 5 troubleshooting Macintosh 165 types included 3 power requ
81. delete an entry from the speed dial list select the item and then click Delete To move speed dial entries you can select the entry and then click Move or you can select Move and then specify the entry in the dialog box Either select Next empty row or specify the number of the row where you want to move the entry NOTE If you specify a row that is occupied the new entry will overwrite the existing entry To import contacts from a phone book that exists in Lotus Notes Outlook or Outlook Express click Import Phone Book Select the appropriate software program navigate to the appropriate file and then click OK You can also select individual entries from the phone book instead of importing the entire phone book To select all of the entries in your speed dial list click the Select column heading In addition to numerical digits the following are valid characters for fax numbers lt space gt amp NOTE You must click Apply before the changes take effect 126 Chapter 11 Manage and maintain the product ENWW Fax send log EE The HP Toolbox Fax send log lists all recently sent faxes and information about them including the date and time sent job number fax number page count and the results When you send a fax from a computer that is connected to the all in one the fax contains a View link Clicking this link opens a new page that provides information about the fax Click any column heading in the
82. dialing codes See Manual dial faxing on page 101 Send faxes internationally To send a fax to an international destination dial manually to allow for pauses and international dialing codes See Manual dial faxing on page 101 Receive a fax When the product receives a fax transmission it prints the fax unless the private receive feature is enabled and also stores it automatically to flash memory Print a stored fax when private receive feature is on To print stored faxes you must provide the private receive PIN Once the product prints the stored faxes the faxes are deleted from memory i 2 3 4 5 6 On the control panel press Setup Use the arrow buttons to select Fax setup and then press OK Use the alphanumeric buttons to enter the product security PIN and then press OK Use the arrow buttons to select Fax Recv setup and then press OK Use the arrow buttons to select Private receive and then press OK Use the arrow buttons to select Print faxes and then press OK Reprint a fax If you want to reprint a fax because the print cartridge was empty or if the fax was printed on the wrong type of media you can try to reprint it The amount of memory that is available determines the actual number of faxes that are stored for reprinting The most recent fax prints first the oldest fax that is in storage prints last These faxes are stored continuously Reprinting them does not clear them from the memory To
83. dth of the media 4 On the printer driver on the Paper tab or the Paper Quality tab select the media type from the Paper Type drop down list A CAUTION Be sure to set the correct media type in the product settings The product adjusts the fuser temperature according to the media type setting When printing on special media such as transparencies or labels this adjustment prevents the fuser from damaging the media as it passes through the product 5 Print the document ENWW Print on special media 49 Use different paper and print covers 1 2 3 4 5 6 re On the File menu in the software program click Print Select the driver and then click Properties or Preferences On the Paper Quality tab select the appropriate paper Click Use different paper Select the pages that you want to use to print specific pages on different paper To print front or back covers select Add Blank or Preprinted Cover Click OK amp NOTE The paper size must be the same for all pages of the print job Print a blank first page 1 2 3 4 5 6 On the File menu in the software program click Print Select the driver and then click Properties or Preferences On the Paper Quality tab click Use different paper In the list box click Front or Back Cover Click Add Blank or Preprinted Cover Click OK 50 Chapter7 Print tasks ENWW Resize documents Use the document resizing options to scale
84. duct See Clean the paper AaBboCc path on page 132 The power source might be defective Plug the product directly into an AC outlet instead of into a power strip The fuser temperature might be too low Use the archive print feature to improve toner fusing See Archive print on page 56 Marks repeatedly appear at even The product is not set to print on the type of In the printer driver make sure that the intervals on the page media on which you want to print appropriate media type is selected Print speed might be slower if you are using heavy paper a AaBbCc Internal parts might have toner on them The problem typically corrects itself after a AaBbCc few more pages AaBboCc The paper path might need cleaning Clean the product See Clean the paper AaBbCc i path on page 132 AaBbCc The print cartridge might be damaged If a repetitive mark occurs at the same spot on the page install a new HP print cartridge See Print cartridge on page 131 The printed page contains The media might not meet HP specifications Use a different paper such as high quality misformed characters paper that is intended for laser printers See Paper and print media on page 35 AGBLC SC If characters are incorrectly formed so that Verify that the problem also occurs on the AaGBLCoGS they produce a wavy effect the laser scanner configuration page If so contact HP See AaBboo might need service www hp co
85. duct is set to copy on either letter or A4 size paper depending on the country region in which it was purchased You can change the size and type of media that you copy to for the current copy job or for all copy jobs Media size settings ry Letter e Legal e A4 Media type settings e Plain e Preprinted e Letterhead e Transparency e Prepunched Labels 62 Chapter8 Copy ENWW Bond Recycled Color Light Heavy Cardstock Envelope 10 Rough Change the default media size setting 4 2 3 4 5 6 On the product control panel press Setup Use the arrow buttons to select System setup and then press OK Use the arrow buttons to select Paper setup and then press OK Use the arrow buttons to select Def paper size and then press OK Use the arrow buttons to select a media size and then press OK Press OK to save the selection Change the default media type setting _ 2 3 4 5 6 On the product control panel press Setup Use the arrow buttons to select System setup and then press OK Use the arrow buttons to select Paper setup and then press OK Use the arrow buttons to select Def paper type and then press OK Use the arrow buttons to select a media type and then press OK Press OK to save the selection Restore the copy settings defaults Use the control panel to restore the copy settings to the factory set default values 1 2 3 ENWW On the product control panel press Setup U
86. e product to a mode that reduces curl Off The default setting is Off Archive print On When printing pages that will be stored for a long time this option sets the product to a mode that reduces toner smearing and Off dusting The default setting is Off Print T 30 trace Never Prints or schedules a report that is used to troubleshoot fax transmission issues Now If error At end of call ENWW Control panel menus 17 18 Chapter 2 Control panel ENWW 3 Software for Windows ENWW Supported operating systems for Windows Printer driver Priority for print settings Open the printer driver and change the print settings Software installation types for Windows Remove software for Windows Supported utilities for Windows 19 Supported operating systems for Windows The product supports the following Windows operating systems Full software installation Print and scan drivers only e Windows XP 32 bit e Windows XP 64 bit e Windows Vista 32 bit e Windows Vista 64 bit Windows 2000 e Windows 2003 Server 32 bit and 64 bit Printer driver Printer drivers provide access to product features such as printing on custom sized paper resizing documents and inserting watermarks amp NOTE The most recent drivers are available at www hp com support lim1319 Depending on the configuration of Windows based computers the installation program for the product software automatically checks the computer fo
87. e a cover page this step is optional or Mac OS X v10 4 Select the product under Modem d Click Fax ENWW Use fax 105 Send a fax by dialing from a downstream phone Occasionally you might want to dial a fax number from a telephone that is connected to the same line as the product For example if you are sending a fax to a person whose device is in the manual receive mode you can precede the fax with a voice call to let that person know that the fax is coming NOTE The telephone must be connected to the product telephone port G 1 Load the document into the automatic document feeder ADF input tray 2 Pick up the handset of a telephone that is connected to the same line as the product Dial the fax number by using the telephone keypad 3 When the recipient answers instruct the person to start the fax machine 4 When you hear the fax tones press Start Fax wait until Connecting appears on the control panel display and then hang up the telephone Send a delayed fax Use the product control panel to schedule a fax to be sent automatically at a future time to one or more people When this procedure is completed the product scans the document into memory and then returns to the Ready state NOTE Ifthe product cannot transmit the fax at the scheduled time that information is indicated on the fax error report if that option is turned on or recorded in the fax activity log The transmittal might not be ini
88. e done by the customer Replace any original equipment that came with the device This includes the print cartridge the supports for trays and bins the power cord and the telephone cord It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges amp NOTE For HP LaserJet M1319 MFP series models that include a handset this equipment is hearing aid compatible 178 Appendix D Regulatory information ENWW Environmental product stewardship program Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on our environment Ozone production This product generates no appreciable ozone gas O3 Power consumption Power usage drops significantly while in Ready Sleep mode which saves natural resources and saves money without affecting the high performance of this product To determine the ENERGY STAR qualification status for this product see the Product Data Sheet or Specifications Sheet Qualified products are also listed at www hp com go energystar Toner consumption EconoMode uses less toner which might extend the life of the print cartridge Paper use This device s manual duplex feature two sided printing and N
89. e job there o Windows 2000 Go to the Printer dialog box Click Start click Settings and then click Printers Double click the product icon to open the window select the print job and then click Delete Windows XP or Server 2003 Click Start click Settings and then click Printers and Faxes Double click the product icon to open the window right click the print job that you want to cancel and then click Cancel Windows Vista Click Start click Control Panel and then under Hardware and Sound click Printer Double click the product icon to open the window right click the print job that you want to cancel and then click Cancel e Macintosh print queue Open the print queue by double clicking the product icon in the dock Highlight the print job and then click Delete 46 Chapter 7 Print tasks ENWW Change the default settings 1 Click Start click Settings and then click Printers Windows 2000 or Printers and Faxes Windows XP Professional and Server 2003 or Printers and Other Hardware Devices Windows XP Home For Windows Vista click Start click Control Panel and then click Printer 2 Right click the driver icon and then select Properties 3 Click the Configure tab 4 Change the settings and then click OK ENWW Change the default settings 47 Create booklets You can copy two pages on one sheet of paper so you can fold the pages in the center to form a booklet The device arranges the pages in the corr
90. e product box Fax delayed Send memory full Fax memory is full Cancel the fax by pressing OK or Cancel Resend the fax You might need to send the fax in multiple sections if the error occurs again Fax is busy Canceled send The fax line to which you were sending a fax was busy The product has canceled sending the fax Call the recipient to ensure that the fax machine is on and ready Check that you are dialing the correct fax number Check that the Redial if busy option is enabled Check for a dial tone on the phone line by pressing Start Fax Make sure that the phone is working by disconnecting the product plugging in a telephone to the phone line and making a voice call Plug the product phone cord into a jack for another phone line and then try sending the fax again Try a different phone cord If the error persists contact HP See www hp com support lim1319 or the support flyer that came in the product box Fax is busy Redial pending The fax line to which you were sending a fax was busy The product automatically redials the busy number See Set autoredial on page 88 Allow the product to retry sending the fax Call the recipient to ensure that the fax machine is on and ready ENWW Solve fax problems 109 Table 10 1 Alert and warning messages continued Control panel message Description Recommended action Fax memory full Canceling recv During t
91. e public switched telephone network PSTN and may be either manual or dial depending on the method used by extensions to place incoming or outgoing calls Normally the equipment is owned by the customer rather than leased from the telephone company public switched telephone network PSTN The worldwide dial up telephone network or a portion of that network Users are assigned unique phone numbers which allow them to connect to the PSTN through local telephone exchange companies Often this phrase is used when referring to data or other non telephone services carried over a path initially established using normal telephone signaling and ordinary switched long distance telephone circuits Readiris An optical character recognition OCR program that was developed by I R I S and that is included with the product software resolution The sharpness of an image measured in dots per inch dpi The higher the dpi the greater the resolution shared line A single telephone line that is used for both voice and fax calls surge protector A device that protects a power supply and communications lines from electrical surges TWAIN An industry standard for scanners and software By using a TWAIN compliant scanner with a TWAIN compliant program a scan can be initiated from within the program URL Uniform resource locator the global address of documents and resources on the Internet The first part of the address indicates what protocol to use the se
92. e warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmental specifications for the product or e improper site preparation or maintenance TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED O
93. eaeeeeeteeeeeeseeseeeeaeeeeeseeeaaeeeeneeaees 184 Declaration of ComfOnmity csecsen iraran aa a TE A 185 Safety Statements arcae parinn RA E EE EATER E 186 Laser Safety s lt secetee deceeete en N ale ried eG TA 186 Canadian DOC regulations wii 2ccccces ei decaes cecdecedeenentecaes ecelcteees tel eaeebe E i Aa 186 EMI statement Korea nusoni nii ENEAN N EAEE EA 186 Laser statement for Finland cc ceececeecceeeeeeeeee eee eeeeeceeaaaaaaanaeceeeeeeeeeeeeeeeeeeeetenieees 187 substances table Chita e crenccrceeni iE 188 GIOSSANY P P E E E E E A 189 ea E E E E E E E E E E E E E 193 viii ENWW 1 Product basics e Product comparison Product features e Product walkaround e Supported operating systems e Supported product software ENWW Product comparison The product is available in the following configuration HP LaserJet M1319 MFP e Prints letter size pages at speeds up to 19 pages per minute ppm and A4 size pages at speeds up to 18 ppm e Tray 1 holds up to 250 sheets of print media or up to 10 envelopes e The priority input tray holds up to 10 sheets of print media e Manual two sided duplex printing fax receiving and copying e Hi Speed USB 2 0 port and one telephone handset port e V 34 fax modem and 4 megabyte MB flash fax storage memory e Two RJ 11 fax phone cable ports e 32 MB random access memory RAM e 30 page automatic document feeder ADF e In
94. easansaneaeeaeeeeeeneeeees 132 Firmware UPCAleS json sadehtendnenteaash ad cavenveadexesusaeeudeiaevdecd a eA 133 Problem Solving Cheeks ceni cia caeceee ae aa E 136 Restore the factory Set deraultS cccevssestecevayaniacacteraysancatedeaneiadacdoedve veadddadseyevaencadtveyey dadtadiveveeadaens 137 Control panel MESSAGES ect nr ee ee ete eee eee een ne eee eee naaaeeeeeeeeeaaeeeeeenaaees 138 Alert and warning messages eteceiccescectendes ee iieneea Seve eneeddea nan eaaeea cated tenance 138 Critical emor MESSAGES i ieciese set seieeceeendeeede eee die AN aAA ARRERA A 139 Control panel display ProbleMs cccccccceeeeeeeeeeeeeeeeeeeeeeaeaaaeaaeceeeeeeeeeeeeeeeesessesaaeaaaeaaeaaeeeeeeeeess 141 CNG AM JAMS neria heed eee eect eed ccc ees ae aaa eee ees 141 CAUSES Of JAMS eireas tetecsdee ede E E a A 141 Where to look for Oms meninei A 142 Clear jams from the ADE cerssiiiriosna naiai a A NA 142 Clear jams from the input tray areas eee eee ce eee etre eecnte tees eeeeenieeeeeeeeeeaaaeeeeeeenenaas 143 Clear jams from the output DIM wut ccecee cece deen eee eeeeeued eiii EE A 145 Clear jams from the print cartridge area ee ceceeeeee eee eeeeeeeneeeeeeeeeeeeeeeaeeeeeeseeenaaeeeeees 146 Avoid repedted JAIMS secc is ssdewth deidivnadesacduanhuny ted acces EEE 147 ENWW Solve image quality problems ssania AAEE ANAE A RRNA 148 Print Problem Scarsi aiian iaaea aa aaa a EE a E aaa 148 Copy Problems icestcciedie
95. ect order For example if the original document has eight pages the device prints pages 1 and 8 on the same sheet 1 2 3 4 5 On the File menu in the software program click Print Select the driver and then click Properties or Preferences Click the Finishing tab Select Print On Both Sides In the drop down box for Booklet Layout select either Left Edge Binding or Right Edge Binding The Pages per Sheet setting automatically changes to 2 pages per sheet Click OK Change print quality settings 1 2 On the File menu in the software program click Print On the Paper Quality tab select the resolution or print quality settings that you want from the Print Quality drop down menu Click OK Change print density Increasing the print density darkens the print on the page 1 2 3 4 5 On the File menu in the software program click Print Select the driver and then click Properties or Preferences Click the Device Settings tab Use the Print Density slider to change the setting Click OK 48 Chapter 7 Print tasks ENWW Print on special media Make sure that the paper or print media that you are using meets HP specifications Generally smoother paper provides better results 1 Open the media input tray and remove any media 2 Load the media Make sure that the top of the media is forward and the side to be printed on is facing up 3 Adjust the media guides to the length and wi
96. ed in the following steps The output port for each device is connected to the input port of the next forming a chain If you do not want to connect a specific device skip the step that explains it and continue to the next device Ih E NOTE Do not connect more than three devices to the telephone line NOTE Voicemail is not supported with this product 1 Unplug the power cords for all of the devices that you want to connect 2 Ifthe product is not yet connected to a telephone line see the getting started guide before proceeding The product should already be connected to a telephone jack 3 Remove the plastic insert from the telephone port the port that is marked with the telephone icon ENWW Setup 77 4 To connect an internal or external modem on a computer plug one end of a telephone cord into the product telephone port O Plug the other end of the telephone cord into the modem line port R EN NOTE Some modems have a second line port to connect to a dedicated voice line If you have two line ports see your modem documentation to make sure that you connect to the correct line port 5 To connect a caller ID box plug a telephone cord into the previous device s telephone port Plug the other end of the telephone cord into the caller ID box line port 78 Chapter10 Fax ENWW 6 To connect an answering ma
97. eeeeeaeeeeeeseianeeeenanes 171 GUSTOMEN SUPPOME 5 seesnccceasadsdececesdatiiesaassandeticnese ecendessndudndsent ae dedeenesaaetadsdaysseddadnss setades cavpdouddaheetidesebandee 171 Repack the device iccctaicicsveesias sens dunata acceacensvadavesnoaacnewddchateddetessaadaagannavaseactsiad Ea a E ai Eiaa 171 Appendix C Specifications Physical SPECHICALIONS eese Se acddete wets E E ays 174 EIS Ctricall SPECIICATIONS aseinani a a a a A aa a a aaa 174 Power consumption ccecceeeeeceeeccee cece nett eee e tee ee aaa aeee cee eee cent ee eaaeaaaaeaeceeeeeeeeeeeeeegseeceieeaeeeeeetenenees 174 Environmental specifications xi iicssceceieascevvericees savas saa deceveseaseasesaae EA A EE a a aa A aaia 175 Acoustic CIMISSIONS 4 sicteisaiad idea nencdded na aA aaa aA aaraa aa N aaa aaa at 175 Appendix D Regulatory information ENWW FCC c mpliante cies seccsvancatieusaaaanesvaandencessadwasdedangan a a a aida aaa aai 178 Environmental product stewardship program ccccceceeeeeeeeeeeeeaecaeeceeeeeeeeeeeesetecececcaeaeeeeeeeeeeeeees 179 Protecting the EnvVirOnMeNnt ccciccccvecceedeevestinedeeeentiiecedesanecceeestnieceeststateenevsstaceerveentnees 179 OZONE PROGUCUOMN isisa A aa aaa aaa daadaa 179 P we r c onsS mpti N sssonarisaisisii iiaeaa aiia ii aaa a aa aaa iaaa 179 Toner CONSUMPTION n ear anaia an aa aa a aa N a a aa A AE 179 eTe ETE E E A TE A T A E E EENE ET 179 PIASUCS enana a a a a Ea E aie 179 HP CaserJet
98. eees 26 5 Connectivity Supported printer drivers for Macintosh cccccceceeceeeeeeeeeeeecaeeeeeeeeeeseceneeneaaeeeeeeeeeneeeeeees 26 Priority for print settings for Macintosh 0 eee eeeeeeeeeeeeeeenneeeeeeeeeeeaaaeeeeeeeeeeaaaeeeeeeeeeenanees 26 Change printer driver settings for Macintosh 00 cccccceeeeeeeeeeeeeeeneeeeeeeeeaaeeseeentaeeeeeeeeaaas 26 Software installation types for Macintosh cc cceeceeeeeeeeeeeee eters eeeeeaaeeeeeeeeeeeaeeeeeeeeenaaees 27 Use features in the Macintosh printer driver cccccceceeeeeeeeeeeeeceeaeeeeeeeeeeeeeeeesenncueaeeeeeeeeeeeeeteees 28 Pinion e a ance tes A eins A E E E EGY 28 Scan from the product and HP Director Macintosh 0 cceeeeeeeeeeeeeeeneeeeeeeeeaeeeeeeeaaeeeeeeenaeeeeeseaas 31 SCANNING TASKS ook A EE A O A 31 Fax a document from a Macintosh computer cceseeeeeeeeeceecaeeeeeeeeeeeeeeeeeetecececneeaaecaeeeeeeeeeeeeess 32 Connect the product directly to a computer with USB sssssseessssssrrssssssrrssserrrssstirrnsnsternsnsttennnsenn nnne 34 6 Paper and print media Understand paper and print media use ssssesssesstnstketten rstas testtir tkn tn nnen nn nart t EEEE EE EEn EEEE En nennen EnEn 36 Supported paper and print media SIZES eccececcecceceeeeeeeeeee cae ce eee eeeeeee se seaaaaeaeeeeeeeeeeeseseecsnceeeeeeeeess 37 Special paper or print Media guidelines 2 cee ee cece cece cece eecenee
99. efore you tried to scan If someone sent a print job or copy job before you tried to scan the scan will start if the scanner is not busy However because the product and scanner share memory the scan might be slower 160 Chapter 12 Problem solve ENWW Scan quality problems Prevent scan quality problems The following are a few simple steps you can take to improve copy and scan quality Use high quality originals Load the media correctly If the media is loaded incorrectly it might skew which causes unclear images See Load paper and print media on page 39 for instructions Adjust the software settings according to how you plan to use the scanned page See Scanner resolution and color on page 71 for more information If your product frequently feeds more than one page at a time the separation pad might need to be replaced Contact HP See www hp com support jm1319 or the support flyer that came in the product box Use or make a carrier sheet to protect your originals Solve scan quality problems Problem Cause Solution Blank pages The original might have been loaded upside In the automatic document feeder ADF put down the top end of the stack of originals into the ADF input tray with the media stack face down and the first page to be scanned on the bottom of the stack Too light or dark The resolution and color levels may be set Verify that you have the correct resolution incorrectly and
100. elect the size to which you would like to reduce or enlarge the copies in this job amp NOTE If you select Custom 25 400 use the arrow keys to set a percentage If you select 2 pages sheet or 4 pages sheet select the orientation portrait or landscape 3 Press Start Copy to save the selection and immediately start the copy job or press OK to save the selection without starting the job ENWW Use copy 59 A NOTE The change in the setting remains active for about 2 minutes after the copy job has been completed During this time Custom settings appears on the product control panel display You must change the default media size in the media input tray to match the output size or part of your copy might be cut off Adjust the default copy size NOTE The default copy size is the size to which copies are normally reduced or enlarged If you keep the factory default size setting of Original 100 all copies will be the same size as the original document 1 Press Setup 2 Use the arrow buttons to select Copy setup and then press OK 3 Use the arrow buttons to select Def Redu Enlrg and then press OK 4 Use the arrow buttons to select the option for how you normally want to reduce or enlarge copies amp NOTE Ifyou select Custom 25 400 use the arrow keys to set the percentage of the original size that you normally want for copies If you select 2 pages sheet or 4 pages sheet select the orient
101. enda fax The telephone line is not operational or the Verify that the product is plugged into a product is not plugged into the telephone line telephone line that you know works Press Start Fax to verify that a dial tone exists using a hand The telephone cord is faulty or is pluggedinto 1 Try plugging the telephone cord into set if necessary Attempt to the wrong connector the other connector send a fax 2 Try anew telephone cord 6 Does the product receive a Too many telephone devices are plugged in Make sure that the HP LaserJet M1319 MFP fax or telephone devices are not connected inthe is the only device on the telephone line and Use another fax machine to send a fax to the product if available 136 Chapter 12 Problem solve correct order try again to receive the fax The product fax settings are set incorrectly Review and reset the product fax settings See Change fax settings on page 86 ENWW Step Verification step Possible problems Solutions number 7 Does the product print from Software is not installed correctly or an error Uninstall and then reinstall the product the computer occurred during software installation software Verify that you are using the correct installation procedure and the Use a word processing correct port setting program to send a print job to the product The cable is not connected correctly Reconnect the cable An incorrect driver is selected Select the proper dr
102. eports and then press OK Use the arrow buttons to select Fax Reports and then press OK gt SN Use the arrow buttons to select All fax reports and then press OK The product exits the menu settings and prints the reports Print individual fax reports Use the control panel to print the following fax logs and reports e Last call report Provides information about the last fax sent from or received at the product e Fax activity log Provides a chronological history of the last 40 faxes that were received sent or deleted and any errors that occurred e Phone book report Lists the fax numbers that are assigned to the phone book entries including speed dials and group dial entries e _ Block fax list Lists the fax numbers that are blocked from sending faxes to the product ENWW Solve fax problems 113 1 2 3 4 On the control panel press Setup Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Fax Reports and then press OK Use the arrow buttons to select the report to be printed and then press OK The product exits the menu settings and prints the report NOTE Ifyou selected Fax Activity log and pressed OK press OK again to select Print log now The product exits the menu settings and prints the log Set the fax activity log to print automatically You can decide whether or not you want the fax log to print automatically after every 40 entries The factory s
103. er mode setting that you specified Set fax forwarding ENWW You can set your product to forward incoming faxes to another fax number When the fax arrives at your product it is stored in the memory The product then dials the fax number that you have specified and sends the fax If the product cannot forward a fax because of an error for example the number is busy and repeated redial attempts are unsuccessful your product prints the fax If the product runs out of memory while receiving a fax it terminates the incoming fax and only forwards the pages and partial pages that have been stored in the memory When it is using the fax forwarding feature the product rather than the computer must be receiving the faxes and the answer mode must be set to Automatic 1 On the control panel press Setup 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Recv setup and then press OK Change fax settings 91 4 Use the arrow buttons to select Forward fax and then press OK 5 Use the arrow buttons to select On or Off and then press OK 6 If you turn on the fax forwarding feature use the alphanumeric buttons to specify the fax number where the fax is to be sent and then press OK to save the selection Set up distinctive ring Ring pattern or distinctive ring service is available through some local telephone companies The service allows you to have more than one telephone numbe
104. er on No power due to failed power source cable 1 Verify that the product is plugged in switch or fuse 2 Verify that the power cable is functional and that the power switch is on 3 Check the power source by plugging the product directly into the wall or into a different outlet 2 Does Ready appear in the Control panel shows an error See Control panel messages on page 138 product control panel for a list of common messages that will help you correct the error The control panel should function without error messages 3 Do information pages print An error message appears on the control See Control panel messages on page 138 panel display for a list of common messages that will help Print a configuration page See you correct the error Information pages on page 122 Paper jams when printing Make sure that media that meets HP specifications See Paper and print media on page 35 Clean the paper path See Clean the paper path on page 132 4 Does the product copy Poor copy quality from the ADF Clean the ADF scanning strip See Clean the scanner glass strip and platen Place the configuration page on page 72 into the ADF and make a copy The report should feed Paper jams when printing Make sure that media that meets smoothly through the ADF and HP specifications See Paper and print copies should print without media on page 35 print quality problems Clean the paper path See Clean the paper path on page 132 5 Does the product s
105. er time specks of debris might collect on the scanner glass and white platen which can affect performance Use the following procedure to clean the scanner glass and white platen 1 Use the power switch to turn off the product and then unplug the power cord from the electrical socket 2 Tilt the control panel forward 72 Chapter9 Scan ENWW 3 Clean the glass strip and the white platen with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner A CAUTION Do not use abrasives acetone benzene ammonia ethyl alcohol or carbon tetrachloride on any part of the product these can damage the product Do not place liquids directly on the glass or platen They might seep and damage the product 4 Dry the glass and platen with a chamois or a cellulose sponge to prevent spotting 5 Plug in the product and then use the power switch to turn on the product ENWW Scan settings 73 74 Chapter9 Scan ENWW 10 Fax Fax features e Setup e Change fax settings e Use fax e Solve fax problems For information about the fax controls on the control panel see Control panel on page 9 ENWW Fax features The product has the following fax features which are available from the control panel or from the product software Integrated telephone handset Fax Setup Wizard for easy fax configuration Plain paper analog fax with 30 page automatic document feeder ADF and output tray of up to
106. et default is On Use the following steps to set the fax activity log to print automatically 1 2 3 4 5 6 On the control panel press Setup Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Fax Reports and then press OK Use the arrow buttons to select Fax Activity log and then press OK Use the arrow buttons to select Auto Log Print and then press OK Use the arrow buttons to select On and then press OK to confirm the selection Set the fax error report A fax error report is a brief report that indicates the product experienced a fax job error It can be set to print after the following events Every fax error the factory set default Send fax error Receive fax error Never amp NOTE If you select Never you will have no indication that a fax failed to be transmitted unless you print a fax activity log 1 2 3 4 5 6 On the control panel press Setup Use the arrow buttons to select Reports and then press OK Use the arrow buttons to select Fax Reports and then press OK Use the arrow buttons to select Fax Error report and then press OK Use the arrow buttons to select the option for when you want the fax error reports to be printed Press OK to save the selection 114 Chapter10 Fax ENWW Set the fax confirmation report A confirmation report is a brief report that indicates the product successfully sent or received a fax job It can be set
107. ether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in HP billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used 170 Appendix B Service and support ENWW Print cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship This warranty does not apply to products that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the device product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and print samples or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICAL
108. event copy problems The following are a few simple steps you can take to improve copy quality e Use quality originals e Load the media correctly If the media is loaded incorrectly it might skew causing unclear images and problems with the OCR program See Load paper and print media on page 39 for instructions e Use or make a carrier sheet to protect your originals EE Ef NOTE Verify that the media meets HP specifications If the media meets HP specifications recurring feed problems indicate the pickup roller or separation pad is worn Contact HP See www hp com support ljm1319 or the support flyer that came in the product box ENWW Solve image quality problems 155 Image problems Problem Cause Solution Images are missing or faded The print cartridge might be defective or empty Replace the print cartridge See Print cartridge on page 131 The original might be of poor quality If your original is too light or damaged the copy might not be able to compensate even if you adjust the contrast If possible find an original document in better condition The contrast settings might be set incorrectly Use the control panel Lighter Darker button to change the contrast setting The original might have a colored background Colored backgrounds might cause images in the foreground to blend into the background or the background might appear in a different shade If possible
109. fter the copy job has been completed During this time Custom settings appears on the product control panel display Adjust the default copy quality 1 On the product control panel press Setup 2 Use the arrow buttons to select Copy setup and then press OK 3 Use the arrow buttons to select Default quality and then press OK 4 Use the arrow buttons to select the copy quality and then press OK to save the selection Adjust the lighter darker contrast setting The lighter darker setting affects the lightness or darkness contrast of the copy Use the following procedure to change the contrast for the current copy job only Adjust the lighter darker setting for the current job 1 On the product control panel press Lighter Darker to see the current contrast setting 2 Use the arrow buttons to adjust the setting Move the slider to the left to make the copy lighter than the original or move the slider to the right to make the copy darker than the original 3 Press Start Copy to save the selection and immediately start the copy job or press OK to save the selection without starting the job NOTE The change in the setting remains active for about 2 minutes after the copy job has been completed During this time Custom settings appears on the product control panel display Adjust the default lighter darker setting amp NOTE The default lighter darker setting affects all copy jobs 1 On the product cont
110. fter the driver is selected Cause Solution NOTE The iMac keyboard is a nonpowered USB hub 166 Chapter 12 Problem solve ENWW A Accessories and ordering information ENWW To order supplies in the U S go to www hp com sbso product supplies To order supplies worldwide go to www hp com ghp buyonline html To order supplies in Canada go to www hp ca catalog supplies To order supplies in Europe go to www hp com go lisupplies To order supplies in Asia Pacific go to www hp com paper To order accessories go to www hp com go accessories 167 Supplies Product name Description Part number Replacement print cartridge Average yield for the print cartridge is Q2612A approximately 2 000 pages Cable and interface accessories Product name Description Part number USB cable 2 meter standard USB compatible C6518A device connector 3 meter standard USB compatible C6520A device connector Fax cord Product fax cord 8121 0811 168 Appendix A Accessories and ordering information ENWW B Service and support Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet M1319f One year limited warranty HP warrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during th
111. g call Rings to answer Range of 1 9 Sets the number of rings that must occur before the fax modem answers Answer Ring Type All Rings Allows a user to have two or three phone numbers on a single line each with a different ring pattern on a phone Single system with distinctive ring service Double e All Rings The product answers any calls that come through the telephone line Triple i e Single The product answers any calls that produce a Double amp Triple single ring pattern e Double The product answers any calls that produce a double ring pattern e Triple The product answers any calls that produce a triple ring pattern e Double amp Triple The product answers any calls that produce a double ring or triple ring pattern Extension Phone On When this feature is enabled the user can press the 1 2 3 buttons on the extension phone to cause the product to off answer an incoming fax call Silence Detect On Sets whether the product can receive faxes from older model fax machines that do not emit the initial fax tones used off during fax transmission Fit to page On Shrinks faxes that are larger than Letter size or A4 size so that they can fit onto a Letter size or A4 size page If this off feature is set to Off faxes larger than Letter or A4 will print on multiple pages Stamp faxes On Sets product to add the date time sender s phone number and page number to each page of the faxes that this product off receives Fo
112. h Press Symbols repeatedly until R appears on the control panel display to have the product perform a hook flash Manage speed dials Create and edit speed dials Speed dials 1 through 10 are also associated with their corresponding one touch keys on the control panel The one touch keys can be used for speed dials or group dial entries A maximum of 50 characters can be entered for a single fax number 82 Chapter10 Fax ENWW EE NOTE To gain access to all of the speed dials you must use the Shift button Speed dials 6 through 10 are all available by pressing Shift and the associated one touch key on the control panel Complete the following steps to program speed dials from the control panel 1 2 3 4 5 6 A 10 11 On the control panel press Setup Use the arrow buttons to select Fax setup and then press OK Press OK to select Phone Book Press OK to select Individual Setup Press OK to select Add Use the alphanumeric buttons to specify the speed dial entry number that you want to associate with this fax number and then press OK Selecting a number from 1 to 10 also associates the fax number with the corresponding one touch key Use the alphanumeric buttons to enter the fax number Include any pauses or other needed numbers such as an area code an access code for numbers outside a PBX system usually a 9 or 0 or a long distance prefix NOTE When entering a fax number press Pause unt
113. hange the page orientation click Portrait or Landscape 6 Click OK The product is now set to print the number of pages per sheet that you have selected ENWW Print multiple pages on one sheet of paper in Windows 55 Economy settings EconoMode The EconoMode setting in the product printer driver conserves toner Archive print Archive print produces output that is less susceptible to toner smearing and dusting Use archive print to create documents that you want to preserve or archive 1 On the control panel press Setup 2 Use the arrow buttons to select Service and then press OK 3 Use the arrow buttons to select Archive print select On or Off and then press OK 56 Chapter 7 Print tasks ENWW 8 Copy Load originals Use copy e Copy settings Duplex two sided co ENWW jobs 57 Load originals NOTE The ADF capacity is up to 30 sheets of 80 g m or 20 Ib media A CAUTION To prevent damage to the product do not use an original that contains correction tape correction fluid paper clips or staples Also do not load photographs small originals or fragile originals into the ADF 1 Insert the top end of the stack of originals into the ADF input tray with the media stack face down and the first page to be copied at the bottom of the stack 2 Make sure that the ADF media lever is set correctly for single page or multiple page documents 3 Document loaded appears on the control panel
114. hange the resolution setting Press OK to save the selection Set the resolution for the current fax job 1 2 3 ENWW On the control panel press Resolution to show the current resolution setting Use the arrow buttons to select the appropriate resolution setting Press OK to save the selection Change fax settings 89 Set tone dialing or pulse dialing Use this procedure to set the product to tone dialing or pulse dialing mode The factory set default is Tone Do not change this setting unless you know that the telephone line cannot use tone dialing 1 On the control panel press Setup 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Send setup and then press OK 4 Use the arrow buttons to select Dialing Mode and then press OK 5 Use the arrow buttons to select Tone or Pulse and then press OK to save the selection NOTE The pulse dialing option is not available in all countries regions Receive fax settings Set or change number of rings to answer When the answer mode is set to Automatic the product rings to answer setting determines the number of times the telephone rings before the product answers an incoming call If the product is connected to a line that receives both fax and voice calls a shared line and that also uses an answering machine you might need to adjust the rings to answer setting The number of rings to answer for the product m
115. hange the tone of the page in solid black repeats printing darkness of the field in which the repeated farther down the page in a gray image appears field In your software program rotate the whole page 180 to print the lighter image first AaBbCc The order of images printed might affect Change the order in which the images are printing printed For example have the lighter image at the top of the page and the darker image farther down the page A power surge might have affected the If the defect occurs later in a print job turn product the product off for 10 minutes and then turn on the product to restart the print job Media handling problems Use the information in this section when the product experiences media handling problems Print media guidelines For best results make sure that the paper is of good quality and free of cuts nicks tears spots loose particles dust wrinkles voids staples and curled or bent edges For best quality printing use a smooth type of paper Generally smoother media produces better results If you are unsure what type of paper you are loading such as bond or recycled check the label on the package of paper Do not use media that is designed for inkjet printers only Use media that is designed for laser printers Do not use letterhead paper that is printed with low temperature inks such as those used in some types of thermography Do not use raised o
116. he default of Fine See Set resolution settings on page 89 If the error persists contact HP See www hp com support lim1319 or the support flyer that came in the product box Group dial not allowed in group The speed dial code that you typed is programmed for a group Adding a group dial to another group dial is not allowed Add one touch buttons programmed as an individual speed dial or speed dial codes to a group dial Invalid entry Invalid data or response Correct the entry No Dial Tone The product could not detect a dial tone Check for a dial tone on the phone line by pressing Start Fax Unplug the telephone cord from both the product and the wall and replug the cord Make sure that you are using the telephone cord that came with the product Unplug the product telephone cord from the wall plug in a telephone and try making a voice call Make sure that the phone cord from the wall telephone jack is plugged into the line out fai port Plug the product phone cord into a jack for another phone line See Connect to a telephone line on page 77 ENWW Solve fax problems 111 Table 10 1 Alert and warning messages continued Control panel message Description Recommended action If the error persists contact HP See www hp com support lim1319 or the support flyer that came in the product box No document sent The product did not scan any
117. he fax transmission the product ran out of memory Only the pages that fit into memory will be printed Check that you are dialing the correct fax number Check for a dial tone on the phone line by pressing Start Fax Make sure that the phone is working by disconnecting the product plugging ina telephone to the phone line and making a voice call Plug the product phone cord into a jack for another phone line and try sending the fax again Try a different phone cord If the error persists contact HP See www hp com support lim1319 or the support flyer that came in the product box Print all of the faxes and then have the sender resend the fax Have the sender divide the fax job into multiple jobs before resending Cancel all fax jobs or clear the faxes from memory See Delete faxes from memory on page 98 Fax memory full Canceling send During the fax job the memory filled All pages of the fax have to be in memory for a fax job to work correctly Only the pages that fit into memory were sent Print all received faxes or wait until all pending faxes are sent Ask the sender to send the fax again Cancel all fax jobs or clear the faxes from memory See Delete faxes from memory on page 98 Fax recv error An error occurred while trying to receive a fax Ask the sender to resend the fax Try faxing back to the sender or another fax machine Check for a dial tone on the phone line by p
118. he telephone line Do not attach more than three devices to the line Remove the last device that was connected and determine whether the product works If not continue removing devices one at a time and retry after removing each one The telephone line might not be working Do one of the following e Increase the volume on the product and then press Start Fax on the control panel If a dial tone exists the telephone line is working e Disconnect the product from the telephone jack and then connect a telephone Try to make a telephone call to verify that the telephone line is working 118 Chapter 10 Fax ENWW Problem Cause Solution The product is not answering incoming fax calls A voice messaging service might be interfering with the product as it attempts to answer calls Do one of the following e Disable the messaging service e Geta telephone line that is dedicated to fax calls e Setthe product answer mode to Manual In manual mode you must start the fax receive process yourself e Leave the product set to automatic mode and lower the rings to answer setting for the product to a number less than the rings to answer setting for the voice mail The product will answer all incoming calls The product might be out of paper and the memory is full Refill the media input tray Press OK The product prints all of the faxes it has saved in memory and then resumes answering
119. he toner gently rock the print cartridge from front to back A CAUTION If toner gets on your clothing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric 3 Reinsert the print cartridge into the printer and close the print cartridge door If the print is still light or unacceptable install a new print cartridge Replace supplies Print cartridge 1 Open the print cartridge door 2 Grasp the handle on the print cartridge and then pull the cartridge straight out to remove it See the recycling information inside the print cartridge box IN 7 NA ay ENWW Manage supplies 131 3 Remove the new print cartridge from its packaging rock the cartridge remove the orange cover and then pull the orange tab straight out to remove the sealing tape I A lt yM COA SA Sa 4 Insert the cartridge into the product until it is firmly in place 5 Close the print cartridge door A CAUTION If toner gets on any clothing wipe it off with a dry cloth and wash the clothing in cold water Hot water sets toner into the fabric Clean the product Clean the paper path During the printing process paper toner and dust particles can accumulate inside the product Over time this buildup can cause print quality problems such as toner specks or smearing This product has a cleaning mode that can correct and prevent these types of problems 132 Chapte
120. ials automatically if the receiving machine does not answer The factory set default for the redial on no answer option is Off 1 2 3 4 5 On the control panel press Setup Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax Send setup and then press OK Use the arrow buttons to select Redial no answer and then press OK Use the arrow buttons to select On or Off and then press OK Set the redial on communication error option If this option is turned on the product redials automatically if some sort of communication error occurs The factory set default for the redial on communication error option is On 1 2 3 4 5 On the control panel press Setup Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax Send setup and then press OK Use the arrow buttons to select Redial Comm Err and then press OK Use the arrow buttons to select On or Off and then press OK Set light dark and resolution Set the default light dark contrast setting The contrast affects the lightness and darkness of an outgoing fax as it is being sent 88 Chapter10 Fax ENWW The default light dark setting is the contrast that is normally applied to items that are being faxed The slider is set to the middle as the default setting 1 2 3 4 5 6 On the control panel press Setup Use the arrow buttons to select Fax setup and then p
121. ic emissions Sound Power Level Declared per ISO 9296 Printing 18 ppm Lwag 6 3 Bels A 65 dB A Ready Inaudible Sound Pressure Level Bystander Position Declared per ISO 9296 Printing 18 ppm Loam 49 dB A Ready Inaudible 1 Values are based on preliminary data See www hp com support lim1319 for current information 2 Configuration tested HP LaserJet M1319 printing simplex using A4 paper at 18 ppm Environmental specifications 175 176 Appendix C Specifications ENWW D Regulatory information ENWW This section contains the following regulatory information FCC compliance Environmental product stewardship program Telephone Consumer Protection Act United States IC CS 03 requirements EU statement for telecom operation New Zealand telecom statements Declaration of conformity Safety statements 177 FCC compliance This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If it is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment d
122. idge on page 131 Toner smears appear on the media The media might not meet HP specifications Use media that meets HP specifications See Paper and print media on page 35 AaBbCc AaBhEc AaBkhCc AaBbCc AaBbCc If toner smears appear on the leading edge of the paper the media guides are dirty or debris has accumulated in the print path The print cartridge might be defective If you are using a non HP print cartridge no messages appear on the product control panel Clean the media guides and the paper path See Clean the paper path on page 132 Replace the print cartridge See Print cartridge on page 131 The fuser temperature might be too low In the printer driver make sure the appropriate media type is selected Use the archive print feature to improve toner fusing See Archive print on page 56 Solve image quality problems 149 Problem Cause Solution The toner smears easily when The product is not set to print on the type of In the printer driver select the Paper touched media on which you want to print Quality tab and set Paper Type to match the type of media on which you are printing Print speed might be slower if you are using AaBbCc heavy paper A C The media might not meet HP specifications Use media that meets HP specifications A See Paper and print media on page 35 AaBbCc The paper path might need cleaning Clean the pro
123. il a comma appears if you want to insert a pause in the dialing sequence or press until W appears if you want the product to wait for a dial tone Press OK Use the alphanumeric buttons to enter a name for the fax number To do so repeatedly press the alphanumeric button for the letter that you need until the letter appears For a list of characters see Use of common localized letters in fax headers on page 80 NOTE To insert punctuation press the asterisk button repeatedly until the character that you want appears and then press the gt button to go to the next space Press OK to save the information If you have more speed dials to program repeat steps 1 through 10 Delete speed dials ENWW 1 2 3 4 5 6 On the control panel press Setup Use the arrow buttons to select Fax setup and then press OK Press OK to select Phone Book Press OK to select Individual setup Use the arrow buttons button to select Delete and then press OK Use the alphanumeric buttons to enter the number of the speed dial entry you want to delete and then press OK Press OK to confirm the deletion Setup 83 Manage group dial entries Create and edit group dial entries i oS D 10 11 Assign a speed dial entry to each fax number that you want in the group For instructions see Create and edit speed dials on page 82 On the control panel press Setup Use the arrow buttons to select
124. ing Table 6 1 Supported paper and print media sizes Size Dimensions Priority input tray Tray 1 Letter 216 x 279 mm 8 5 x 11 inches VA Y Legal 216 x 356 mm 8 5 x 14 inches Va Va A4 210 x 297 mm 8 27 x 11 69 inches Y Va Executive 184 x 267 mm 7 24 x 10 51 inches Y Va A3 297 x 420 mm 11 69 x 16 54 inches A5 148 x 210 mm 5 83 x 8 27 inches Y Y A6 105 x 148 mm 4 13 x 5 83 inches Y Va B5 JIS 182 x 257 mm 7 17 x 10 12 inches Y Va 16k 197 x 273 mm 7 75 x 10 75 inches Va Y 16k 195 x 270 mm 7 7 x 10 6 inches Va Va 16k 184 x 260 mm 7 25 x 10 25 inches Va Y 8 5 x 13 216 x 330 mm 8 5 x 13 inches Va Y 4x6 107 x 152 mm 4 x 6 inches YW Va 5x8 127 x 203 mm 5 x 8 inches VY Va 10 x 15 cm 100 x 150 mm 3 9 x 5 9 inches Y va Custom Priority input tray Minimum 76 x127 mm 3 x Y YW 5 inches Maximum 216 x 356 mm 8 5 x 14 inches These sizes are supported as custom sizes Table 6 2 Supported envelopes and postcards Size Dimensions Priority input tray Tray 1 Envelope 10 105 x 241 mm 4 13 x 9 49 inches VA Y Envelope DL 110 x 220 mm 4 33 x 8 66 inches Va Y Supported paper and print media sizes 37 Table 6 2 Supported envelopes and postcards continued Size Dimensions Priority input tray Tray 1 Envelope C5 162 x 229 mm 6 93 x 9 84 inches Envelope B5 176 x 250 mm 6 7 x 9 8 inches Envelope Monarch 98 x 191 mm 3 9 x 7 5 inches Pos
125. ion settings 72 easy software installation 6 EconoMode setting 52 edge to edge printing 62 electrical specifications 174 electronic faxes receiving 93 sending 104 end of life disposal 180 enlarging documents copying 59 environmental specifications 175 environmental stewardship program 179 EPS files troubleshooting 165 error messages control panel 138 critical 139 error messages fax 109 error report fax printing 114 error correction setting fax 115 EU statement for telecom operation 184 European Union waste disposal 181 extension phones receiving faxes from 96 sending faxes from 106 F factory set defaults restoring 137 faded print 148 FastRes 3 fax ad hoc groups 101 answer mode 15 91 autoreduction 94 blocking 95 canceling 97 contrast setting 88 delaying sending 106 deleting from memory 98 detect dial tone settings 87 dial prefixes 87 dialing tone or pulse 90 error messages 109 error report printing 114 error correction 115 extension phone receiving 96 factory set defaults restoring 137 forwarding 91 group dial entries 102 jams troubleshooting 141 manual dialing 101 pauses inserting 82 polling 85 private receive 92 receive log 127 receiving from software 93 receiving when you hear fax tones 108 redial manually 101 redial settings 88 reports 13 reports printing all 113 reports troubleshooting 120 reprinting from memory 107 resolution 89 ring patterns 92 ring type 15 rings to answer 90 securit
126. ions for completing a recommended install Easy installation will complete the installation with default settings Advanced installation allows you to review the license agreements and the default settings Easy installation for Windows e HP drivers Printer driver Scan driver Fax driver e HP MFP software o HP LaserJet Scan program o PC Fax Send program HP Toolbox program Uninstall program e Other programs Readiris OCR not installed with other software separate installation is required Advanced installation Advanced installation includes all of the features that are available with the easy installation The HP Customer Participation program is optional 6 Chapter 1 Product basics ENWW Macintosh software e HP Product Setup Assistant e HP Uninstaller e HP LaserJet software HP Scan HP Director Scan to e mail program Supported printer drivers The product comes with software for Windows and Macintosh that allows the computer to communicate with the product This software is called a printer driver Printer drivers provide access to product features such as printing on custom sized paper resizing documents and inserting watermarks amp NOTE The most recent drivers are available at www hp com support lim1319 Depending on the configuration of Windows based computers the installation program for the product software automatically checks the computer for Internet access in order to obtain the
127. irements 174 power consumption 174 power switch locating 4 PPDs Macintosh 164 ppi pixels per inch scanning resolution 71 prefixes dial 87 presets Macintosh 28 print cartridge area jams clearing 146 print cartridges door release locating 4 HP fraud hotline 130 partnumber 168 recycling 130 179 replacing 131 reusing 131 status checking 129 status viewing 124 storing 130 warranty 171 print density changing copy job settings 62 changing settings 48 print job canceling 46 print media supported 37 print quality troubleshooting 148 161 printer drivers Macintosh troubleshooting 164 supported 20 printing configuration page 122 ENWW demo page 122 direct connection to computer 34 double sided duplex Macintosh 29 double sided Windows 53 edge to edge 62 Macintosh 28 menu map 122 on different media size 51 troubleshooting 155 USB connection 34 priority input tray loading 39 priority settings 20 26 private receive 92 problem solving Macintosh problems 164 problem solving Windows issues 164 product model comparison 1 serial number locating 5 product registration 128 protocol settings fax 116 pulse dialing 90 Q quality copy settings 60 copy troubleshooting 156 print settings Macintosh 28 print settings Windows 162 print troubleshooting 148 161 scans troubleshooting 159 161 R Readiris OCR software 70 receiving faxes answer mode setting 91 autoreduction se
128. ist the media by rotating your hands in the opposite direction Do not let print media stack up in the output bin The print media type and the amount of toner used affect the output bin capacity Check the power connection Make sure that the power cord is firmly connected to both the product and the power supply box Plug the power cord into a grounded power outlet Make sure that the ADF media lever is set correctly for single page or multiple page documents To prevent damage to the product do not use an original that contains correction tape correction fluid paper clips or staples Also do not load photographs small originals or fragile originals into the ADF Clear jams 147 Solve image quality problems Print problems Print quality problems Occasionally you might encounter problems with print quality The information in the following sections helps you identify and resolve these issues NOTE If you are having copy problems see Copy problems on page 155 General print quality issues The following examples depict letter size paper that has passed through the product short edge first These examples illustrate problems that would affect all of the pages that you print The topics that follow list the typical cause and solution for each of these examples Problem Cause Solution Print is light or faded Aa gt Cc Aa gt Cc Aa gt Cc Aa gt Cc Aa gt Cc The media might not meet H
129. ive faxes to the computer See Set up the computer to receive faxes on page 93 1 Open HP Toolbox Select the product Click Fax In the Fax Image column click the view link of the fax that you want to view 2 3 4 Click Fax Receive Log 5 N A OTE Receiving faxes by using a computer is not supported for Macintosh 108 Chapter 10 Fax ENWW Solve fax problems Fax error messages Alert and warning messages appear temporarily and might require the user to acknowledge the message by pressing OK to resume or by pressing Cancel to cancel the job With certain warnings the job might not complete or the print quality might be affected If the alert or warning message is related to printing and the auto continue feature is on the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement Alert and warning message tables Table 10 1 Alert and warning messages Control panel message Description Recommended action Comm error A fax communication error occurred between the product and the sender or receiver Allow the product to retry sending the fax Unplug the product telephone cord from the wall plug in a telephone and try making a call Plug the product phone cord into a jack for another phone line Try a different phone cord If the error persists contact HP See www hp com support lim1319 or the support flyer that came in th
130. iver There is a port driver problem in Microsoft Uninstall and then reinstall the product Windows software Verify that you are using the correct installation procedure and the correct port setting 8 Does the product scantothe The cable is not connected correctly Reconnect the cable computer Software is not installed correctly or an error Initiate a scan from the basic occurred during software installation desktop software at your computer Uninstall and then reinstall the product software Verify that you are using the correct installation procedure and the correct port setting If the error persists turn off the product and then turn on the product Restore the factory set defaults Restoring the factory set defaults returns all of the settings to the factory defaults and it also clears the fax header name phone number speed dials and any stored faxes in the product memory A CAUTION This procedure also clears all fax numbers and names that are associated with one touch keys and speed dial codes and deletes any pages that are stored in the memory The procedure then ENWW automatically restarts the product 1 On the product control panel press Setup 2 Use the arrows buttons to select Service and then press OK 3 Use the arrows buttons to select Restore defaults and then press OK The product automatically restarts Restore the factory set defaults 137 Control panel messages The maj
131. k or unblock fax numbers ENWW If you do not want to receive faxes from specific people or businesses you can block as many as 30 fax numbers by using the control panel When you block a fax number and someone from that number sends you a fax the control panel display indicates that the number is blocked the fax does not print and the fax is not saved in memory Faxes from blocked fax numbers appear in the fax activity log with a discarded designation You can unblock blocked fax numbers individually or all at one time NOTE The sender of a blocked fax is not notified that the fax failed To print a list of numbers that you have blocked or the fax activity log see Print individual fax reports on page 113 Complete the following steps to block or unblock fax numbers by using the control panel 1 On the control panel press Setup 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Recv setup and then press OK 4 Use the arrow buttons to select Block faxes and then press OK 5 To block a fax number use the arrow buttons to select Add entry and then press OK Enter the fax number exactly as it appears in the header including spaces and then press OK Enter a name for the blocked number and then press OK To unblock a single fax number use the arrow buttons to select Delete entry and then press OK Use the arrow buttons to select the fax number that you want to dele
132. ke it usually does for example the pull tab or the box is different In the United States call toll free 1 877 219 3183 Outside the United States you can call collect Dial the operator and ask to place a collect call to this telephone number 1 770 263 4745 If you do not speak English a representative at the HP fraud hotline who speaks your language will assist you Or if someone who speaks your language is not available a language line interpreter will connect approximately one minute after the beginning of the call The language line interpreter is a service that will translate between you and the representative for the HP fraud hotline Recycle supplies To install a new HP print cartridge follow the instructions that are included in the box that contains the new supply or see the getting started guide To recycle supplies place the used supply in the box in which the new supply arrived Use the enclosed return label to send the used supply to HP for recycling For complete information see the recycling guide that is included with each new HP supply item See HP LaserJet print supplies on page 179 for more information about HP s recycling program 130 Chapter 11 Manage and maintain the product ENWW Redistribute toner If faded or light areas appear on the printed page you might be able to temporarily improve print quality by redistributing the toner 1 Remove the print cartridge from the printer 2 To redistribute t
133. l panel press Setup Use the arrow buttons to select Fax setup and then press OK Press OK to select Phone Book Use the arrow buttons to select Group setup and then press OK 84 Chapter10 Fax ENWW Use the arrow buttons to select Del in group and then press OK Use the arrow buttons to select the individual that you want to delete from the group Press OK to confirm the deletion oN S amp S opi Repeat steps 6 and 7 to delete other individuals from the group or Press Cancel if you are finished Ah amp NOTE Deleting a speed dial entry also deletes that entry from any group dial entries that included that speed dial entry Set fax polling If someone else has set up a fax to be polled you can request that the fax be sent to your product This is known as polling another machine 1 On the control panel press Setup 2 Use the arrow buttons to select Fax functions and then press OK 3 Use the arrow buttons to select Polling receive and then press OK The product dials the other fax machine and requests the fax ENWW Setup 85 Change fax settings Set the sound volume settings Control the volume of the fax sounds from the control panel You can make changes to the following sounds The fax sounds that are associated with incoming and outgoing faxes The ring for incoming faxes The factory set default for the fax sounds volume is Soft Set the alert volume 1 2 3 4 5 6 Press
134. larging 59 light dark settings 61 media settings 62 media sizes 62 media types 62 media troubleshooting 157 multiple copies 59 one touch 59 quality adjusting 60 quality troubleshooting 156 Index 193 reducing 59 restore default settings 63 setup menu 12 size troubleshooting 158 troubleshooting 158 cover pages 28 50 creases troubleshooting 151 crooked pages 151 153 curled media 151 custom size copies 59 custom size paper settings Macintosh 28 customer support online 171 repacking device 171 D dark copying 156 darkness contrast settings copy 61 fax 88 defaults restoring 137 delaying fax sending 106 deleting faxes from memory 98 demo page printing 122 density print changing settings 48 changing settings for copy jobs 62 dial tone detection settings 87 dialing fax 14 from atelephone 106 manually 101 pauses inserting 82 prefixes inserting 87 redial manually 101 redialing automatically settings 88 tone or pulse settings 90 troubleshooting 117 dimensions media 37 disposal end of life 180 distinctive ring settings 92 dots per inch dpi fax 89 specifications 3 dots troubleshooting 148 194 Index dpi dots per inch fax 89 faxing 14 scanning 71 specifications 3 drivers default settings 47 Macintosh settings 28 Macintosh troubleshooting 164 operating systems supported 7 presets Macintosh 28 settings 20 21 26 supported 20 E e mail scanning to Macintosh 31 resolut
135. leshooting 159 161 installation software advanced 6 easy 6 types Windows 22 installing Macintosh software for direct connections 27 Windows software 6 22 interface ports cables ordering 168 locating 5 types included 3 international dialing 101 IP address Macintosh troubleshooting 164 J jams ADF clearing 142 causes of 141 fax clearing 142 locating 142 output bin clearing 145 preventing 147 print cartridge area clearing 146 trays clearing 143 K Korean EMI statement 186 L landscape orientation setting 52 laser safety statements 186 187 LaserJet Scan Windows 69 light copying 156 light print troubleshooting 148 lightness copy contrast 61 faded print troubleshooting 148 fax contrast 88 lines troubleshooting copies 156 printed pages 149 scans 161 loading media priority input tray 39 tray 1 39 logs fax error 114 printing all 113 troubleshooting 120 loose toner troubleshooting 150 M Macintosh double sided printing 29 driver settings 26 28 drivers supported 7 drivers troubleshooting 164 faxing 32 faxing from 104 installing printing system for direct connections 27 Intel Core Processor 6 PPC 6 print settings 26 problems solving 164 resize documents 28 scanning from control panel 31 scanning from TWAIN compliant software 69 scanning page by page 31 Index 195 scanning to e mail 31 scanning to file 31 support 171 supported operating systems 6 26 USB card tr
136. let alttiina n kym tt m llelasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 775 795 nm Teho 5 m W Luokan 3B laser Safety statements 187 Substances table China AFA EWK IRH P E EEL FE AA oth R E BE NS ESR E A ARA HY RA ICR fr K 4M Ta ERKE BYR ARR EBLE BR Pb Hg Cd Cr VI PBB PBDE F7 ENS ee X 0 X X 0 0 43 EN LAE HE X 0 0 0 0 0 fe Hill HB 0 0 0 0 0 0 FARO TE 0 0 0 0 0 0 BRK AL H E X 0 0 0 0 0 Dre AD E X 0 0 0 0 0 0 Aas TEC ADE AT H IS Bt SJ T11363 2006 FY Bie Hi BES X AATEC EDIE AT AD TARA EDANE KAERA EA ets SJ T11363 2006 fy Be Hi BES FURST MEKA ERA EA IIR E YE SAY ASO eA SBR eR ETE E BEAT BE REP REE nT PE HY o 188 Appendix D Regulatory information ENWW Glossary ADF Automatic document feeder The ADF is used to automatically feed originals into the product for copying scanning or faxing browser Short for Web browser a software program that is used to locate and open Web pages collate The process of printing a multiple copy job in set
137. ly remove jammed media Gently try to remove the page without tearing it 142 Chapter 12 Problem solve ENWW 3 Close the ADF lid Clear jams from the input tray areas A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty When removing jammed media pull the jammed media straight away from the product Pulling jammed media out of the product at an angle can damage the product amp NOTE Depending on where the jam is located some of the following steps might not be necessary 1 Open the print cartridge door 2 Doone of the following e f media is visible use both hands to grasp the side of the media that is most visible this includes the middle and carefully pull it free from the product e _ If no media is visible remove the print cartridge and rotate the upper media guide Carefully pull the media up and out of the product ENWW Clear jams 143 144 Chapter 12 Problem solve ENWW 5 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the product 6 Close tray 1 Clear jams from the output bin A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty With both hands grasp the side of the ja
138. m support lim1319 or the support flyer that came in the product box AaBLC CS AaABLC CS AGBP 150 Chapter 12 Problem solve ENWW Problem Cause Solution The printed page is curled or wavy The product is not set to print on the type of media on which you want to print In the printer driver make sure the appropriate media type is selected If the problem persists select a media type that uses a lower fuser temperature such as transparencies or light media The media might have been in the input tray too long Turn over the stack of media in the tray Also try rotating the media 180 in the input tray The media might not meet HP specifications Use a different paper such as high quality paper that is intended for laser printers See Paper and print media on page 35 Both high temperature and humidity can cause paper curl Check the product environment The fuser temperature might be curling the media At the product control panel turn on the Less paper curl setting in the Service menu Text or graphics are skewed on the printed page The media might be loaded incorrectly or the input tray might be too full Verify that the media is loaded correctly and that the media guides are not too tight or too loose against the stack See Load paper and print media on page 39 The media might not meet HP specifications Use a different paper s
139. me of the product and then click HP Fax Setup Wizard Follow the onscreen instructions in the HP Fax Setup Wizard to set the time date and fax header as well as several other settings Use of common localized letters in fax headers 80 When using the control panel to enter your name in the header or to enter a name for a one touch key speed dial entry or group dial entry press the appropriate alphanumeric button repeatedly until the letter that you need appears Then press the gt button to select that letter and move to the next space The following table shows which letters and numbers appear on each alphanumeric button Chapter 10 Fax ENWW Key number Characters 1 1 2 ABCabc2 3 DEFdef3 4 GHIghi4 5 JKLjkI5 6 MNOmno6 7 PQRSpqrs 7 8 TUVtuvs 9 WXYZwxyz9 0 0 amp RW space amp NOTE Use gt to move the cursor on the control panel and use lt to delete characters Manage the phone book You can store frequently dialed fax numbers or groups of fax numbers as speed dials or group dial entries In the product phone book a total of 120 entries are available for speed dials and group dial entries For example if you program 100 of the entries as speed dials the remaining 20 can be used for group dials Use phone book data from other programs NOTE Before a phone book from another program can be imported you must use the export feature in that other
140. menu in the software program click Print Select the driver and then click Properties or Preferences The steps can vary this procedure is most common To change the default settings To change the device for all print jobs 1 Click Start click Settings and then click Printers Windows 2000 or Printers and Faxes Windows XP Professional and Server 2003 or Printers and Other Hardware Devices Windows XP Home For Windows Vista click Start click Control Panel and then click Printer Right click the driver icon and then select Printing Preferences configuration settings Click Start click Settings and then click Printers Windows 2000 or Printers and Faxes Windows XP Professional and Server 2003 or Printers and Other Hardware Devices Windows XP Home For Windows Vista click Start click Control Panel and then click Printer Right click the driver icon and then select Properties Click the Configure tab Open the printer driver and change the print settings 21 Software installation types for Windows The following software installation types are available e Easy Installs the full software solution e Advanced Use this option to select which software and drivers to install Remove software for Windows 1 Click Start and then click All Programs 2 Click HP and then click HP LaserJet M1319 3 Click Uninstall and then follow the onscreen instructions to remove the
141. mmed media that is most visible this includes the middle and carefully pull it free from the product a ENWW Clear jams 145 Clear jams from the print cartridge area A CAUTION Do not use sharp objects such as tweezers or needle nose pliers to remove jams Damage caused by sharp objects will not be covered by the warranty When removing jammed media pull the jammed media straight away from the product Pulling jammed media out of the product at an angle can damage the product 1 Open the print cartridge door and remove the print cartridge A CAUTION To prevent damage to the print cartridge minimize its exposure to direct light 2 With both hands grasp the side of the media that is most visible this includes the middle and carefully pull it free from the product 3 LS TSS a ZL 146 Chapter 12 Problem solve ENWW Avoid repeated jams ENWW Verify that the input tray is not overfilled The input tray capacity varies depending on the type of print media that you are using Verify that the media guides are properly adjusted Check that the input tray is securely in place Do not add print media into the input tray while the product is printing Use only HP recommended media types and sizes See Paper and print media on page 35 for more information about print media types Do not fan media prior to loading it in a tray To loosen the ream hold it firmly in both hands and tw
142. n the detect dial tone setting This prevents the product from sending a fax while someone is on the telephone The factory set default for detect dial tone is On for France and Hungary and Off for all other countries regions 1 On the control panel press Setup 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Send setup and then press OK 4 Use the arrow buttons to select Detect dial tone and then press OK 5 Use the arrow buttons to select On or Off and then press OK Change fax settings 87 Set autoredial If the product was unable to send a fax because the receiving fax machine did not answer or was busy the product attempts to redial based on the redial on busy redial on no answer and redial on communication error options Use the procedures in this section to turn these options on or off Set the redial on busy option If this option is turned on the product redials automatically if it receives a busy signal The factory set default for the redial on busy option is On 1 2 3 4 5 On the control panel press Setup Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax Send setup and then press OK Use the arrow buttons to select Redial if busy and then press OK Use the arrow buttons to select On or Off and then press OK Set the redial on no answer option If this option is turned on the product red
143. nd a fax by using HP Director complete the following steps 1 2 Load the document into the automatic document feeder ADF input tray Open HP Director by clicking the icon in the dock and then click Fax The Apple print dialog appears Select Fax PDF from the PDF pop up menu Enter the fax number of one or more recipients under To 104 Chapter 10 Fax ENWW 5 Select the product under Modem 6 Click Fax To send a fax by printing to a fax driver complete the following steps 1 Open the document that you want to fax Click File and then click Print Select Fax PDF from the PDF pop up menu 2 3 4 Enter the fax number of one or more recipients under To 5 Select the product under Modem 6 Click Fax Send a fax from a third party software program such as Microsoft Word all operating systems 1 Open a document in a third party program 2 Click the File menu and then click Print 3 Select the fax print driver from the printer driver drop down list The fax software appears 4 Complete one of the following procedures e Windows a Enter the fax number of one or more recipients b Include a cover page This step is optional c Include any pages loaded at the product This step is optional d Click Send Now e Macintosh a Mac OS X v10 3 Select Fax from the Print dialog or Mac OS X v10 4 Select Fax PDF from the PDF pop up menu b Enter the fax number of one or more recipients c Mac OS X v10 3 Includ
144. nd header To use the control panel to set the date time and header complete the following steps 1 2 3 4 5 6 A At the control panel press Setup Use the arrow buttons to select System setup and then press OK Use the arrow buttons to select Time Date Press OK Use the arrow buttons to select the 12 hour clock or 24 hour clock and then press OK Use the alphanumeric buttons to enter the current time Complete one of the following e For the 12 hour clock use the arrow buttons to move past the fourth character Select 1 for a m or 2 for p m Press OK e For the 24 hour clock press OK Use the alphanumeric buttons to enter the current date Use two digits to specify the month day and year Press OK Use the arrow buttons to select Fax setup then press OK Use the arrow buttons to select Fax Header then press OK Use the alphanumeric buttons to enter your fax number and your company name or header and then press OK NOTE The maximum number of characters for the fax number is 20 use up to 25 characters for the company name Use HP Fax Setup Wizard to set the fax time date and header If you completed the software installation you are ready to send faxes from your computer If you did not complete the fax setup process at the time you installed the software you can complete it at any time by using the Fax Setup Wizard 1 2 3 Click Start and then click Programs Click HP click the na
145. nd then press OK Jamming damage to product The paper has cutouts or perforations Use paper that is free of cutouts or perforations Problems with feeding The paper has ragged edges Use high quality paper that is made for laser printers The paper varies from side to side Turn the paper over The paper is too moist too rough too heavy or too smooth has the wrong grain direction or is of short grain construction or it is embossed or from a faulty paper lot Try another kind of paper between 100 and 250 Sheffield 4 to 6 moisture content Use long grain paper Print is skewed crooked The media guides might be incorrectly adjusted Remove all media from the input tray straighten the stack and then load the media in the input tray again Adjust the media guides to the width and length of the media that you are using and try printing again More than one sheet feeds at one time The media tray might be overloaded Remove all media from the tray and then return some of the media to the tray See Load paper and print media on page 39 The media might be wrinkled folded or damaged Verify that the media is not wrinkled folded or damaged Try printing on media from a new or different package The media might have been fanned before it was loaded Load media that was not fanned Loosen ream by twisting paper stack Media might be too dry Load new p
146. o determine the maximum REN for the calling area This equipment uses the following USOC jacks RJ11C An FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant This equipment cannot be used on telephone company provided coin service Connection to Party Line Service is subject to state tariffs If this equipment causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required If advance notice is not practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service If trouble is experienced with this equipment please see the numbers in the front of this manual for repair and or warranty information If the trouble is causing harm to the telephone network the telephone company may request you remove the equipment from the network until the problem is resolved The following repairs can b
147. o a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Number of all the devices does not exceed five 5 0 The standard connecting arrangement code telephone jack type for equipment with direct connections to the telephone network is CA11A Telephone Consumer Protection Act United States 183 EU statement for telecom operation This product is intended to be connected to the analog Public Switched Telecommunication Networks PSTN of European Economic Area EEA countries regions It meets requirements of EU R amp TTE Directive 1999 5 EC Annex II and carries appropriate CE conformity marking For more details see Declaration of Conformity issued by the manufacturer in another section of this manual However due to differences between individual national PSTNs the product may not guarantee unconditional assurance of successful operation on every PSTN termination point Network compatibility depends on the correct setting being selected by the customer in preparation of its connection to the PSTN Please follow the instructions provided in the user manual If you experience network compatibility issues please contact your equipment supplier or Hewlett Packard help desk in the country region of operation Connecting to a PSTN termination point may be the subject of additional requirements set out by the local PSTN operator New Ze
148. oes cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase separation between equipment and receiver e Connect equipment to an outlet on a circuit different from that to which the receiver is located e Consult your dealer or an experienced radio TV technician NOTE Any changes or modifications to the printer that are not expressly approved by Hewlett Packard could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules This equipment complies with FCC rules Part 68 On the back of this equipment is a label that contains among other information the FCC registration number and ringer equivalence number REN for this equipment If requested this information must be provided to the telephone company The REN is used to determine the quantity of devices which may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of the RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to the line as determined by the total RENs contact the telephone company t
149. oftware program such as Microsoft Word WIA uses Microsoft software to scan instead of HP LaserJet Scan software ENWW Use scan 69 Generally a software program is WIA compliant if it has a command such as Picture From Scanner or Camera in the Insert or File menu If you are unsure whether the program is WIA compliant see the software program Help or documentation Start the scan from within the WIA compliant program See the software program Help or documentation for information about the commands and steps to use Or In the Cameras and Scanner folder double click the product icon This opens the standard Microsoft WIA Wizard which enables you to scan to a file Scanning by using optical character recognition OCR software You can use third party OCR software to import scanned text into your preferred word processing program for editing Readiris The Readiris OCR program is included on a separate CD ROM that shipped with the product To use the Readiris program install it from the appropriate software CD ROM and then follow the instructions in the online Help Canceling a scan job To cancel a scan job use one of the following procedures e On the product control panel press Cancel e Click the Cancel button in the onscreen dialog box 70 Chapter9 Scan ENWW Scan settings Scan file format A The default file format of a scanned document or photo depends on the scan type as well as the object being scanned
150. on interrupting the fax job error setting to On 116 Chapter10 Fax ENWW Problem Cause Solution The product is receiving faxes but is not sending them If the product is on a digital system the system might be generating a dial tone that the product cannot detect A poor telephone connection might exist Disable the detect dial tone setting If the error persists contact the system service provider Try again later The receiving fax machine might be malfunctioning Try sending to another fax machine The telephone line might not be working Do one of the following e Turn up the volume on the product and press Start Fax on the control panel If a dial tone exists the telephone line is working e Disconnect the product from the telephone jack and connect a telephone Try to make a telephone call to verify that the telephone line is working Outgoing fax calls continue to be dialed The product automatically redials a fax number if the redial options are set to On To stop the product from redialing a fax press Cancel Or change the redial setting Sent faxes are not arriving at the receiving fax machine The receiving fax machine might be off or might have an error condition such as being out of paper Call the recipient to verify that the fax machine is on and ready to receive faxes The originals might be incorrectly loaded Verify that the original do
151. on Fine Sets the resolution for sent documents Higher resolution images have more dots per inch dpi so they show more Superfine detail Lower resolution images have fewer dots per inch and show less detail but the file size is smaller Photo Changing the resolution setting might affect the fax speed Standard Def light dark Sets the darkness of outgoing faxes Dialing Mode Tone Sets whether the product should use tone or pulse dialing Pulse Redial if busy On Sets whether or not the product should attempt to redial if the line is busy Off Redial no answer On Sets whether the product should attempt to dial if the recipient fax number does not answer Off Redial Comm Err On Sets whether the product should attempt to redial the recipient fax number if a communication error occurs Off Dial Prefix On Specifies a prefix number that must be dialed when sending faxes from the product Off Detect dial tone On Sets whether the product should check for a dial tone before sending a fax Off 14 Chapter 2 Control panel ENWW Table 2 5 Fax setup menu continued Menu Item Sub menu item Sub menu item Description Fax Recv setup Answer mode Automatic Sets the type of answer mode The following options are available Manual e Automatic The product automatically answers an incoming call on the configured number of rings e Manual The user must press the Start Fax button or use an extension phone to make the product answer the incomin
152. or correction setting is On the product can request that the portion of the fax be resent The factory set default for error correction is On You should turn off error correction only if you are having trouble sending or receiving a fax and you are willing to accept the errors in the transmission Turning off the setting might be useful when you are trying to send a fax overseas or receive one from overseas or if you are using a satellite telephone connection 1 On the control panel press Setup 2 Use the arrow buttons to select Fax setup and then press OK Solve fax problems 115 3 Use the arrow buttons to select All faxes and then press OK 4 Use the arrow buttons to select Error correction and then press OK 5 Use the arrow buttons to select On or Off and then press OK to save the selection Change the fax speed The fax speed setting is the modem protocol that the product uses to send faxes It is the worldwide standard for full duplex modems that send and receive data across telephone lines at up to 33 600 bits per second bps The factory set default for the fax speed setting is High V 34 You should change the setting only if you are having trouble sending a fax to or receiving a fax from a particular device Decreasing the fax speed might be useful when you are trying to send a fax overseas or receive one from overseas or if you are using a satellite telephone connection 1 On the control panel press Setup 2
153. ority of the control panel messages are intended to guide the user through typical operation The control panel messages indicate the status of the current operation and include a page count on the second line of the display if appropriate When the product is receiving print data or scanning commands control panel messages indicate this status In addition alert messages warning messages and critical error messages indicate situations that might require some action Alert and warning messages Alert and warning messages appear temporarily and might require the user to acknowledge the message by pressing OK to resume or by pressing Cancel to cancel the job With certain warnings the job might not complete or the print quality might be affected If the alert or warning message is related to printing and the auto continue feature is on the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement Alert and warning message tables Control panel message Description Recommended action Device error Press OK The product experienced an internal communication error This is a warning message only Job output might be affected Jam in print paper path alternates with Open door and clear jam The product has detected a jam in the paper path Clear the jam from the area indicated on the product control panel and then follow the control panel instructions
154. ot apply to you THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Customer self repair warranty service HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts 1 Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service 2 Parts for which customer self repair is optional These parts are also designed for Customer Self Repair If however you require that HP replace them for you this may be done at no additional charge under the type of warranty service designated for your product Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits If assistance is required you can call the HP Technical Support Center and a technician will help you over the phone HP specifies in the materials shipped with a replacement CSR part wh
155. oubleshooting 165 Macintosh driver settings custom size paper 28 watermarks 29 manual dialing 101 manual redial 101 material restrictions 180 Material Safety Data Sheet MSDS 182 media ADF sizes supported 116 copy settings 62 curled troubleshooting 151 custom size Macintosh settings 28 default size for tray 41 document size selecting 51 fax autoreduction settings 94 first page 28 50 jams 141 orientation setting 52 pages per sheet 29 pages per sheet Windows 55 printing on special media 49 select size and type 44 size changing 63 size selecting 51 source selecting 51 supported sizes 37 troubleshooting 152 type changing 63 type selecting 51 wrinkled 151 memory deleting faxes 98 reprinting faxes 107 specifications 3 menu control panel access 11 Copy setup 12 Fax functions 11 Fax Job status 11 Fax setup 13 Reports 12 196 Index Service 17 System setup 16 menu map printing 122 mercury free product 180 messages control panel 138 critical 139 Microsoft Word faxing from 105 model comparison 1 number locating 5 modems connecting 78 multiple pages per sheet 29 55 N n up printing Windows 55 New Zealand telecom statements 184 noise specifications 175 number of copies changing 59 O OCR software 70 on off switch locating 4 online support 171 operating environment specifications 175 operating systems supported 6 7 20 26 optical character recognition software 70 ordering supplies an
156. ower by using the power switch hardware error wait at least 30 seconds and then turn on the Turn off then on power and wait for the product to initialize If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on If the error persists contact HP See www hp com support jm1319 or the support flyer that came in the product box 50 3 Fuser Error The product has experienced an internal Turn off the power by using the power switch hardware error wait at least 30 seconds and then turn on the Turn off then on power and wait for the product to initialize If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on If the error persists contact HP See www hp com support lim1319 or the support flyer that came in the product box 50 8 Fuser Error The product has experienced an internal Turn off the power by using the power switch hardware error wait at least 30 seconds and then turn on the Turn off then on power and wait for the product to initialize If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on If the error persists contact HP See www hp com support ljm1319 or the support flyer that came in the product box 50 9 Fuser Error The product has experienced an in
157. page On Sets whether or not the product includes a thumbnail image of the first page of the fax on the report Off Fax Activity log Print log now Print log now Prints a list of the last 50 faxes that have been sent from or received by this product Auto Log Print Auto Log Print Select On to automatically print a report after every fax job Select Off to turn off the automatic print feature PhoneBook report Prints a list of the speed dials that have been set up for this product Block Fax list Prints a list of phone numbers that are blocked from sending faxes to this product All fax reports Prints all fax related reports Menu structure Prints a control panel menu layout map The active settings for each menu are listed Config report Prints a list of all the product settings Table 2 5 Fax setup menu Menu Item Sub menu item Sub menu item Description Fax header Your fax number Sets the identifying information that is sent to the receiving product Company name Phone Book Individual setup Add Edit Edits the fax phone book speed dials and group dial entries The product supports up to 120 phone book entries which Delete can be either individual or group entries Group setup Add Edit group Delete group Del in group Delete all ENWW Control panel menus 13 Table 2 5 Fax setup menu continued Menu Item Sub menu item Sub menu item Description Fax Send setup Def Resoluti
158. pported HP Toolbox imports the file last used by Goldmine Symantec Act Act versions 4 0 and 2000 are supported HP Toolbox imports the database last used by Act Complete the following steps to import a phone book 1 Open HP Toolbox 2 Click Fax and then click Fax Phone Book 3 Browse to the program phone book and then click Import Delete phone book You can delete all speed dials and group dial entries that are programmed in the product A CAUTION After speed dials and group dial entries are deleted they cannot be recovered 1 On the control panel press Setup 2 Use the arrow buttons to select Fax setup and then press OK 3 Press OK to select Phone Book 4 Use the arrow buttons to select Delete All and then press OK 5 Press OK to confirm the deletion Special dialing symbols and options You can insert pauses into a fax number that you are dialing or programming to a one touch key speed dial entry or group dial entry Pauses are often needed when dialing internationally or connecting to an outside line e Inserta dialing pause Press Pause repeatedly until a comma appears on the control panel display indicating that the pause will occur at that point in the dialing sequence Insert a pause for dial tone Press Symbols repeatedly until W appears on the control panel display to have the product wait for a dial tone before dialing the remainder of the telephone number Insert a hook flas
159. pproved for laser printers e Place transparencies on a flat surface after removing them from the product Letterhead or preprinted forms e Use only letterhead or forms e Do not use raised or metallic approved for use in laser printers letterhead 38 Chapter6 Paper and print media ENWW Media type Do Do not Heavy paper e Use only heavy paper that is e Do not use paper that is heavier approved for use in laser printers than the recommended media and meets the weight specifications specification for this product unless for this product itis HP paper that has been approved for use in this product Glossy or coated paper e Use only glossy or coated paper e Do not use glossy or coated paper that is approved for use in laser designed for use in inkjet products printers Load paper and print media Priority input tray The priority input tray is accessed from the front of the product The product prints from the priority input tray before attempting to print from tray 1 The priority input tray holds up to 10 sheets of 75 g m 20 Ib media or one envelope one transparency or one card You can use the priority input tray to print the first page on media different from the remainder of the document Media guides ensure that the media is correctly fed into the product and that the print is not skewed crooked on the media When loading media adjust the media guides to match the width of the media that you are using
160. press OK Fax reports For information about fax logs and reports see Fax logs and reports on page 113 122 Chapter 11 Manage and maintain the product ENWW Use the HP Toolbox software Perform a full software installation in order to use the HP Toolbox HP Toolbox is a software program that you can use for the following tasks e Check the product status e Configure the product settings e Configure pop up alert messages e View troubleshooting information e View online documentation View HP Toolbox ENWW Open HP Toolbox in one of these ways e Inthe Windows system tray double click the product icon E e On the Windows Start menu click Programs or All Programs in Windows XP click HP click HP LaserJet M1319 and then click HP Toolbox The HP Toolbox software contains the following sections for each product in the Devices window e Status e Fax In addition to these sections every page contains the following common elements e Shop for Supplies e Other links Use the HP Toolbox software 123 Status The Status folder contains links to the following main pages e Device Status View product status information This page indicates product conditions such as a jam or an empty tray After you correct a product problem click Refresh status to update the product status 124 Chapter 11 Manage and maintain the product ENWW Fax Use the HP Toolbox Fax tab to perform fax tasks from your compu
161. product All other software related topics are covered in the software Help which can be opened from the software program Help menu You can fax electronic documents from a computer if you meet the following requirements The product is connected directly to the computer The product software is installed on the computer The computer operating system is Microsoft Windows XP Windows Vista Mac OS X v10 3 or Mac OS X v10 4 Send a fax from the software Windows XP or Vista The procedure to send a fax varies according to your specifications The most typical steps follow 1 2 3 4 5 6 Click Start click Programs or All Programs in Windows XP and then click Hewlett Packard Click the product name and then click Send fax The fax software appears Enter the fax number of one or more recipients Load the document in the automatic document feeder ADF input tray Include a cover page This step is optional Click Send Now Send a fax from the software Mac OS X v10 3 1 2 3 4 5 6 Load the document into the automatic document feeder ADF input tray Open HP Director and click Fax The fax software appears Select Fax from the Print dialog Enter the fax number of one or more recipients Include a cover page this step is optional Click Fax Send a fax from the software Mac OS X v10 4 Using Mac OS X v10 4 you can choose between two methods of sending faxes from the product software To se
162. product icon 3 Click Properties or Printing Preferences 4 Change the settings and click OK For Windows XP 1 In the Windows system tray click Start click Control Panel and then click Printers and Faxes 2 Right click the product icon 3 Click Properties or click Printing Preferences 4 Change the settings and click OK 162 Chapter 12 Problem solve ENWW For Windows Vista 1 In the Windows system tray click Start click Control Panel and then under Hardware and Sound click Printer 2 Right click the product icon 3 Click Properties or click Printing Preferences 4 Change the settings and click OK Solve connectivity problems Solve direct connection problems If the product is experiencing connection issues while directly connected to a computer complete the following steps 1 Make sure that USB cable is no longer than 2 meters 6 feet 2 Make sure that both ends of the USB cable are connected 3 Make sure that the cable is a USB 2 0 Hi Speed certified cable 4 If the error persists use a different USB cable ENWW Solve connectivity problems 163 Solve software problems Solve common Windows problems Error message General Protection FaultException OE Spool32 Illegal Operation Cause Solution Close all software programs restart Windows and try again Delete all temp files from the Temp subdirectory Determine the name of the directory by opening the AUTOEXEC B
163. pter 10 Fax ENWW Set the number of rings to answer To set or change the number of rings to answer use the following steps 1 On the control panel press Setup 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Recv setup and then press OK 4 Use the arrow buttons to select Rings to answer and then press OK 5 Use the alphanumeric buttons to enter the number of rings to answer and then press OK Set the answer mode Depending on the situation set the product answer mode to Automatic or Manual The factory set default is Automatic e Automatic In this answer mode the product answers incoming calls after a specified number of rings or upon recognition of special fax tones To specify the number of rings see Set the number of rings to answer on page 91 e Manual In this answer mode the product never answers calls You must start the fax receiving process yourself either by pressing Start Fax on the control panel or by picking up a telephone that is connected to that line and dialing 1 2 3 To set or change the answer mode complete the following steps 1 On the control panel press Setup 2 Use the arrow buttons to select Fax setup and then press OK 3 Use the arrow buttons to select Fax Recv setup and then press OK 4 Press OK to select Answer mode 5 Use the arrow buttons to select the answer mode and then press OK The control panel display shows the answ
164. r 11 Manage and maintain the product ENWW Specks Smearing AABoGc AaBbC c AaBbCc AaBhCc AaBbCc AaBkyCc AaBbCc AaBbCc AaBbCc AaBbCc 1 Press Setup Use the arrow buttons to find the Service menu and then press OK Use the arrow buttons to find Cleaning mode and then press OK Load plain letter or A4 paper when you are prompted rf eS N Press OK again to confirm and begin the cleaning process A page feeds through the product slowly Discard the page when the process is completed Clean the exterior Use a soft damp lint free cloth to wipe dust smudges and stains off of the exterior of the product Firmware updates Firmware updates and installation instructions for this product are available at www hp com support im1319 Click Downloads and drivers click the operating system and then select the firmware download for the product ENWW Manage supplies 133 134 Chapter 11 Manage and maintain the product ENWW 12 Problem solve e Problem solving checklist ry Restore the factory set defaults e Control panel messages e Control panel display problems e Clear jams e Solve image quality problems e Solve connectivity problems e Solve software problems ENWW 135 Problem solving checklist Follow these steps when trying to solve a problem with the product Step Verification step Possible problems Solutions number 1 Is the pow
165. r Internet access in order to obtain the latest drivers Priority for print settings Changes to print settings are prioritized depending on where the changes are made NOTE The names of commands and dialog boxes might vary depending on your software program e Page Setup dialog box Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed here override settings changed anywhere else e Print dialog box Click Print Print Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box e Printer Properties dialog box printer driver Click Properties in the Print dialog box to open the printer driver Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software e Default printer driver settings The default printer driver settings determine the settings used in all print jobs unless settings are changed in the Page Setup Print or Printer Properties dialog boxes 20 Chapter 3 Software for Windows ENWW Open the printer driver and change the print settings ENWW Operating System Windows 2000 XP Server 2003 and Vista To change the settings for all print jobs until the software program is closed q On the File
166. r embossed letterhead The product uses heat and pressure to fuse toner to the paper Make sure that any colored paper or preprinted forms use inks that are compatible with this fusing temperature 200 C or 392 F for 0 1 second A CAUTION Failure to follow these guidelines could cause jams or damage to the product 152 Chapter 12 Problem solve ENWW Solve print media problems The following problems with media cause print quality deviations jamming or even damage to the product Problem Cause Solution Poor print quality or toner adhesion The paper is too moist too rough too heavy or too smooth or it is embossed or from a faulty paper lot Try another kind of paper between 100 and 250 Sheffield with 4 to 6 moisture content Dropouts jamming or curl Excessive curl The paper has been stored incorrectly Store paper flat in its moisture proof wrapping The paper has variability from one side to the other Turn the paper over The paper is too moist has the wrong grain direction or is of short grain construction Use long grain paper The paper varies from side to side Turn the paper over High fuser temperature is curling the paper Turn on the Less paper curl setting At the control panel press Setup use the arrow buttons to select Service and then press OK Use the arrow buttons to select Less paper curl press OK use the arrow buttons to select On a
167. r on a single line Each telephone number has a unique ring pattern so that you can answer voice calls and the product can answer fax calls If you subscribe to a ring pattern service with a telephone company you must set the product to answer the correct ring pattern Not all countries regions support unique ring patterns Contact the telephone company to determine if this service is available in your country region NOTE If you do not have ring pattern service and you change the ring pattern settings to something other than the default All Rings the product might not be able to receive faxes The settings are as follows e All Rings The product answers any calls that come through the telephone line e Single The product answers any calls that produce a single ring pattern e Double The product answers any calls that produce a double ring pattern e Triple The product answers any calls that produce a triple ring pattern e Double amp Triple The product answers any calls that produce a double ring or triple ring pattern To change ring patterns for call answering complete the following steps 1 On the control panel press Setup Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax Recv setup and then press OK 2 3 4 Use the arrow buttons to select Answer Ring Type and then press OK 5 Use the arrow buttons to select the ring pattern that you want and then press OK 6 Afte
168. r product installation is complete ask someone to send a fax to you in order to verify that the ring pattern service is working correctly Use the private receive feature NOTE The private receive feature does not affect the reprint last fax feature To limit access to all received faxes make sure that the Reprint faxes setting is set to Off Turn on the private receive feature When the private receive feature is activated received faxes are stored in memory A personal identification number PIN is required to print the stored faxes 1 On the control panel press Setup 2 Use the arrow buttons to select Fax setup and then press OK 92 Chapter10 Fax ENWW oo m oe Use the arrow buttons to select Fax Recv setup and then press OK Use the arrow buttons to select Private Receive and then press OK Use the arrow buttons to select On and then press OK Use the alphanumeric buttons to enter the product security password and then press OK To confirm the product security password use the alphanumeric buttons to re enter the product security password and then press OK Turn off the private receive feature ii 2 3 4 5 6 On the control panel press Setup Use the arrow buttons to select Fax setup and then press OK Use the alphanumeric buttons to enter the product security password and then press OK Use the arrow buttons to select Fax Recv setup and then press OK Use the arrow buttons to select P
169. r the media guides are not set properly Media is added to or removed from an input tray during a print job or an input tray is removed from the product during a print job The cartridge door is opened during a print job Too many sheets have accumulated in an output area or sheets are blocking an output area The print media that is being used does not meet HP specifications See Paper and print media on page 35 The media is damaged or has foreign objects attached to it such as staples or paper clips The environment in which the print media was stored is too humid or too dry See Paper and print media on page 35 Control panel display problems 141 Where to look for jams Jams can occur in these locations e Inthe automatic document feeder ADF e In input areas e In output areas e Inside the product Find and remove the jam by using the instructions on the following pages If the location of the jam is not obvious first look inside the product Loose toner might remain in the product after a jam This problem typically resolves itself after a few sheets have been printed Clear jams from the ADF Occasionally media becomes jammed during a fax copy or scan job A CAUTION To prevent damage to the product do not use an original that contains correction tape correction fluid paper clips or staples Also do not load photographs small originals or fragile originals into the ADF 1 Open the ADF lid 2 Careful
170. ray 2 Tray 1 Minimum media dimensions are 76 x 127 mm 3 x 5 in Maximum media dimensions are 216 x 356 mm 8 5 x 14 in To obtain the best print results change the paper size and paper type settings in the printer driver before printing Type is Media specifications Priority input tray Tray 1 capacity Plain 75 g m 20 Ib to 104 g m 27 Ib Up to 10 sheets Up to 250 sheets Color Preprinted Prepunched Recycled Light 60 g m 16 Ib to 75 g m 20 Ib Up to 10 sheets Up to 260 sheets Envelopes Less than 90 g m 24 Ib 1 envelope Up to 10 envelopes Labels Standard 1 sheet Not supported Bond 75 g m 20 Ib to 104 g m 27 Ib 1 sheet Up to 250 sheets Rough 75 g m 20 Ib to 104 g m 27 Ib 1 sheet Up to 200 sheets Transparencies 4 mm 0 1 inches Monochrome 1 sheet Up to 200 sheets Overhead Heavy 110 g m 29 Ib to 125 g m Up to 10 sheets Not supported 33 Ib 44 Chapter 7 Print tasks ENWW Type is Media specifications Priority input tray Tray 1 capacity Letterhead 75 g m 20 Ib to 104 g m 27 Up to 10 sheets Up to 250 sheets Ib 2 The maximum stack height for tray 1 is 25 mm 1 inch Get help for any print option ENWW Printer driver Help is separate from program Help The printer driver help provides explanations for the buttons check boxes and drop down lists that are in the printer driver It also includes instructions for performing common printing tasks such as
171. ress OK Use the arrow buttons to select Fax Send setup and then press OK Use the arrow buttons to select Def Light dark and then press OK Use the lt button to move the slider to the left to make the fax lighter than the original or use the gt button to move the slider to the right to make the fax darker than the original Press OK to save the selection Set resolution settings NOTE Increasing the resolution increases the fax size Larger faxes increase the send time and could exceed the available memory in the product The factory set default resolution setting is Fine Use this procedure to change the default resolution for all fax jobs to one of the following settings Standard This setting provides the lowest quality and the fastest transmission time Fine This setting provides a higher resolution quality than Standard that is usually appropriate for text documents Superfine This setting is best used for documents that mix text and images The transmission time is slower than Fine but faster than Photo Photo This setting produces the best images but greatly increases the transmission time Set the default resolution setting 1 2 3 4 5 6 On the control panel press Setup Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax Send setup and then press OK Use the arrow buttons to select Def Resolution and then press OK Use the arrow buttons to c
172. ressing Start Fax Check that the telephone cord is securely connected by unplugging and replugging the cord Make sure that you are using the telephone cord that came with the product Make sure that the phone is working by disconnecting the product plugging ina telephone to the phone line and making a voice call Decrease the fax speed See Change the fax speed on page 116 Ask the sender to resend the fax Turn off error correction mode See Set the fax error correction mode on page 115 Ask the sender to resend the fax 110 Chapter 10 Fax ENWW Table 10 1 Alert and warning messages continued Control panel message Description Recommended action Connect the product to a different phone line If the error persists contact HP See www hp com support ljm1319 or the support flyer that came in the product box Fax Send error An error occurred while trying to send a fax Try resending the fax Try faxing to another fax number Check for a dial tone on the phone line by pressing Start Fax Check that the telephone cord is securely connected by unplugging and replugging the cord Make sure that you are using the telephone cord that came with the product Make sure that the phone is working by disconnecting the product plugging ina telephone to the phone line and making a voice call Connect the product to a different phone line Set the fax resolution to Standard instead of t
173. rivate Receive and then press OK Use the arrow buttons to select Off and then press OK If any unprinted faxes exist in the fax memory the product will print the faxes and then erase them from memory Set up the computer to receive faxes EE amp NOTE Receiving faxes by using a computer is not supported for Macintosh Receiving faxes to a computer is available only if a full software installation was performed during initial product setup To receive faxes to your computer turn on the receive to PC setting in the software 1 2 3 4 5 Open HP Toolbox Select the product Click Fax Click Fax Tasks Under Fax Receive Mode select Receive faxes to this computer Turn off the receive to PC setting from the control panel The receive to PC setting can be activated only from one computer If for any reason that computer is no longer available you can use the following procedure to turn the receive to PC setting off from the control panel 1 2 3 ENWW On the control panel press Setup Use the arrow buttons to select Fax functions and then press OK Use the arrow buttons to select Stop Recv to PC and then press OK Change fax settings 93 Use autoreduction for incoming faxes If the fit to page option is turned on the product automatically reduces long faxes up to 75 to fit the information on the default paper size for example the fax is reduced from legal to letter size If the fit to p
174. rol panel press Setup 2 Use the arrow buttons button to select Copy setup and then press OK 3 Use the arrow buttons button to select Def Light dark and then press OK ENWW Copy settings 61 4 Use the arrow buttons button to adjust the setting Move the slider to the left to make all of the copies lighter than the original or move the slider to the right to make all of the copies darker than the original 5 Press OK to save the selection Change copy job print density Increasing the print density at the product control panel darkens the print on the page 1 On the control panel press Setup 2 Use the arrow buttons to select System setup and then press OK 3 Use the arrow buttons to select Paper setup and then press OK 4 Use the arrow buttons to select Print Density and then press OK 5 Use the arrow buttons to increase or decrease the density setting and then press OK Define custom copy settings When you change the copy settings at the control panel Custom settings appears on the control panel display The custom settings remain in effect for approximately 2 minutes and then the product returns to the default settings To immediately return to the default settings press Cancel Print or copy edge to edge The product cannot print fully edge to edge The maximum printing area is 203 2 x 347 mm 8 x 13 7 in leaving a 4 mm unprintable border around the page Copy onto media of different types and sizes The pro
175. ronics Industries Alliance www eiae org Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Chemical substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH Regulation EC No 1907 2006 of the European Parliament and the Council A chemical information report for this product can be found at www hp com go reach ENWW Environmental product stewardship program 181 Material Safety Data Sheet MSDS Material Safety Data Sheets MSDS for supplies containing chemical substances for example toner can be obtained by contacting the HP Web site at www hp com go msds or www
176. rs and covers can be opened by using one hand Do u SS SSS SSS SSS SS SS SSS ENWW Product features 3 Product walkaround Front view 1 Tray 1 2 Priority input tray 3 Output bin 4 Automatic document feeder ADF output bin 5 Automatic document feeder ADF input tray 6 ADF media lever 7 Control panel 8 Telephone handset 9 Print cartridge door latch Back view 10 Interface ports 11 Kensington lock 12 Power switch 13 Power connector 4 Chapter 1 Product basics ENWW Interface ports The product has a Hi Speed USB 2 0 port fax and phone ports and a handset port 1 Handset port 2 Hi Speed USB 2 0 port 3 Fax ports Serial number and model number location The serial number and product model number label is at the back of the product TA S A B SG BS 5 Ta KE ENWW Product walkaround 5 Supported operating systems The product supports the following operating systems Full software installation Print and scan drivers only e Windows XP 32 bit e Windows XP 64 bit e Windows Vista 32 bit e Windows Vista 64 bit e Mac OS X v10 3 v10 4 and later Windows 2000 e Windows 2003 Server 32 bit and 64 bit amp NOTE For Mac OS X v10 4 and later PPC and Intel Core Processor Macs are supported Supported product software Software included with the product There are several opt
177. rward fax On Sets product to send all received faxes to another fax machine off ENWW Control panel menus 15 Table 2 5 Fax setup menu continued Menu Item Sub menu item Sub menu item Description Block faxes Add entry Modifies the blocked fax list The blocked fax list can contain up to 30 numbers When the product receives a call from Delete entry one of the blocked fax numbers it deletes the incoming fax It also logs the blocked fax in the activity log along with job Clear all accounting information Reprint faxes On Sets whether all received faxes stored in available memory can be reprinted Off Private receive On Setting Private receive to On requires the user to have set a password in product security After the password is set Off the following options are set e Private receive is turned on e All old faxes are deleted from memory e Fax forwarding or Receive to PC are set to On and are not allowed to be set e All incoming faxes are stored in memory All faxes Error correction On Sets whether the product sends or receives the error portion again when a fax transmission error occurs Off Fax Speed Fast V 34 Increases or decreases the allowed fax communication Medium V 17 Slow V 29 speed Table 2 6 System setup menu Menu Item Sub menu item Sub menu item Description Language List of available control panel display languages Sets the language in which the control panel displays messages and
178. s troubleshooting 156 WIA compliant software scanning from 69 Windows default settings 47 driver settings 21 drivers supported 7 faxing from 104 pages per sheet 55 problem solving issues 164 scanning from TWAIN or WIA software 69 software components 19 23 software for 123 supported operating systems 6 20 Windows driver settings booklets 48 Word faxing from 105 wrinkles troubleshooting 151 Index 199 200 Index ENWW 2008 Hewlett Packard Development Company L P www hp com CB536 90987
179. s Printer Dialog Extensions PDEs and the HP Printer Utility for use with Macintosh computers The PPDs in combination with the Apple PostScript printer drivers provide access to device features Use the Apple PostScript printer driver that comes with the computer Priority for print settings for Macintosh Changes to print settings are prioritized depending on where the changes are made NOTE The names of commands and dialog boxes might vary depending on your software program e Page Setup dialog box Click Page Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed here override settings changed anywhere else e Print dialog box Click Print Print Setup or a similar command on the File menu of the program you are working in to open this dialog box Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box e Printer Properties dialog box printer driver Click Properties in the Print dialog box to open the printer driver Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software e Default printer driver settings The default printer driver settings determine the settings used in all print jobs unless settings are changed in the Page Setup Print or Printer Properties dialog boxes e Printer control panel settings Settings changed at
180. s When collate is selected the product prints an entire set before printing additional copies Otherwise the product prints the specified number of copies of one page before printing the subsequent pages comma A comma in a fax dial sequence indicates that the product will pause at that point in the dialing sequence contrast The difference between the dark and light areas of an image The lower the number value the more closely the shades resemble each other The higher the number the more the shades appear separate from each other dedicated line A single telephone line that is used exclusively for either voice calls or fax calls distinctive ring A service offered by some telephone companies in some countries regions that allows two or three phone numbers to be set up on the same telephone line Each phone number has a different ring pattern and the fax machine can be configured to recognize the distinctive ring of the fax number dots per inch dpi A measurement of resolution that is used for printing Generally more dots per inch result in a higher resolution more visible detail in the image and a larger file size DSL Digital subscriber line a technology that enables a high speed direct connection to the Internet through telephone lines e mail electronic mail An abbreviation for electronic mail Software that can be used to electronically transmit items over a communications network fax An abbreviation of facsimile
181. s Phone Book use the alphanumeric buttons to specify the speed dial or group dial entry and then press OK 6 On the control panel press Start Fax The product starts the fax job 100 Chapter 10 Fax ENWW Manual dial faxing Usually the product dials after you press Start Fax At times however you might want the product to dial each number as you press it For example if you are charging your fax call to a calling card you might need to dial the fax number wait for the acceptance tone of your telephone company and then dial the calling card number When dialing internationally you might need to dial part of the number and then listen for dial tones before continuing to dial Dial manually from the handset 1 2 3 Load the document into the ADF Call the recipient on the handset When the recipient is ready press Start Fax on the product control panel Send a fax to a group manually ad hoc faxing Use the following instructions to send a fax to a group of recipients that has not been assigned a group dial entry 1 Load the document into the automatic document feeder ADF input tray 2 Use the alphanumeric buttons or If the fax number that you are calling has been assigned a speed dial entry press Phone Book use the alphanumeric buttons to specify the speed dial entry and then press OK 3 Press OK 4 To continue dialing numbers repeat steps 2 and 3 or If you are finished dialing numbers go to the nex
182. s appropriate for the target countries regions have been applied to this product in addition to those listed above Boise Idaho USA April 1 2008 For regulatory topics only European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Strasse 140 D 71034 B blingen FAX 49 7031 14 3143 http www hp com go certificates USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 ENWW Declaration of conformity 185 Safety statements Laser safety The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The device is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the device is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation A WARNING Using controls making adjustments or performing procedures other than those specified in this user guide may result in exposure to hazardous radiation Canadian
183. s on Use a different computer port for the USB cable The wrong product name is being used Check the product name by printing a configuration page See Information pages on page 122 Verify that the name on the configuration page matches the product name in the Printer Setup Utility The interface cable might be defective or of poor quality Replace the interface cable Make sure to use a high quality cable 164 Chapter 12 Problem solve ENWW Table 12 1 Problems with Mac OS X v10 3 Mac OS X v10 4 and later continued A print job was not sent to the product that you wanted Cause Solution The print queue might be stopped Open the print queue and then click Start Jobs The wrong product name is being used Another product with the Check the product name by printing a configuration page See same or similar name might have received your print job Information pages on page 122 Verify that the name on the configuration page matches the product name in the Printer Setup Utility An encapsulated PostScript EPS file does not print with the correct fonts Cause Solution This problem occurs with some programs e Try downloading the fonts that are contained in the EPS file to the product before printing e Send the file in ASCII format instead of binary encoding You are unable to print from a third party USB card Cause Solution This error occurs when the software for USB prin
184. sdisesassasedececaneacedea decals ieaaae sagende EAEE RAE EEEE E OA A REA 155 Scan ProbleMS ratier a aaas aaa aaa aiaa a adaa ae AAE iTe rad 159 FAX problems siccin aaa aE A i AAAA EEE A A aE NTE 161 Optimize and improve image quality c cceecceccecceeeeeeeeseeeeceaecaecaeeeeeeeseseecseneueaeeeeeees 161 Solve connectivity k0 210 eee 163 Solve direct connection problems ccceceeceeceeceeeeeeeeeeeeeceeneaecaeeeeeeeeeeesetscsueaaeeeeeeeeess 163 SOIVE SOMWALE PFODICIMS srusio aa aad aia da a e aaa a 164 Solve common Windows problems cecceeeeeeeceeeceeeeeeeeeeeeeeaaeaecaeeeeeeeeeeeseeeeeeessaaeeess 164 Solve common Macintosh problems cccccccccecceeeeeeesecececcneeeeeeeeeeeeeeeteesesscesencaesaeeees 164 Appendix A Accessories and ordering information SUP PISS ceased eiueakegendslasiadeaaeseeunee ceatedeubes anevdawuactaeaten lebuee dive ageubodeusaadtabetes A E N EENAA 168 Cable and interface accessories 20 ceee ccc cecc eee cesceeecesaeeeeeesueeeeeeseeaeeueeeeaeeeeeeseeuaaueesaueeeeaeseeananeeeaas 168 Appendix B Service and support Hewlett Packard limited warranty statement cee eceecceeeeeeeeeeenee eee eeeaaeeeeeeeaaeeeeeeeeaeeeesseniaeeeeeneaaes 169 Customer self repair warranty Service ooo eee eececceee cette eect eeecne tikani EKNE NEEE ENNA ANA ENNAN NEEE AARE NNE 170 Print cartridge limited warranty statement cece ee eeeee eee eeeaaeeeeeeeaeeeeseeaaee
185. se the arrow buttons to select Copy setup and then press OK Use the arrow buttons to select Restore defaults and then press OK Copy settings 63 Duplex two sided copy jobs Copy a two sided original to a one sided document Copies resulting from these procedures are printed on one side and need to be hand collated 1 Load the first page of the document to be copied face down into the ADF 2 Press Start Copy 3 Flip the original and then reload it into the ADF 4 Press Start Copy 5 Repeat steps 1 through 4 for each page until all of the original document pages have been copied Copying a two sided original to a two sided document 1 Load the first page of the document to be copied face down into the ADF 2 Press Start Copy 3 Flip the original and then reload it into the ADF 64 Chapter 8 Copy ENWW ENWW Remove the copied page from the output bin and place it face down into the priority input tray zve Press Start Copy Remove the copied page from the output bin and then set it aside for manual collating Repeat steps 1 through 6 following the original document page order until all pages of the original are copied Duplex two sided copy jobs 65 66 Chapter8 Copy ENWW 9 Scan e Load originals for scanning e Use scan e Scan settings ENWW 67 Load originals for scanning NOTE The ADF capacity is up to 30 sheets of 80 g m or 20 Ib media A CAUTI
186. software 22 Chapter3 Software for Windows ENWW Supported utilities for Windows HP Toolbox software HP Toolbox is a software program that you can use for the following tasks Check the product status Configure the product settings Configure pop up alert messages View troubleshooting information View online documentation Status Alerts software The Status Alerts software provides information about the current status of the product The software also provides pop up alerts when certain events occur such as an empty tray or a problem with the product The alert includes information about solving the problem Other Windows components and utilities ENWW Software installer automates the printing system installation Online Web registration Supported utilities for Windows 23 24 Chapter3 Software for Windows ENWW ENWW Use the product with Macintosh e Software for Macintosh e Use features in the Macintosh printer driver e Scan from the product and HP Director Macintosh Fax a document from a Macintosh computer 25 Software for Macintosh Supported operating systems for Macintosh The device supports the following Macintosh operating systems Mac OS X v10 3 v10 4 and later amp NOTE For Mac OS v10 4 and later PPC and Intel Core Processor Macs are supported Supported printer drivers for Macintosh The HP installer provides PostScript Printer Description PPD file
187. t came in the product box Try printing from a different program If the page prints correctly the problem is with the program from which you were printing Restart the computer and the product and try printing again If the problem is not resolved see General print quality issues on page 148 Manage and configure printer drivers Print quality settings affect how light or dark the print is on the page and the style in which the graphics are printed You can also use the print quality settings to optimize the print quality for a specific media type You can change the settings in the product properties to accommodate the types of jobs that you are printing The following settings are available depending on the printer driver that you are using 600 dpi Custom This setting produces the same resolution as the default setting but you can change the scale patterns NOTE Changing the resolution can change the formatting of your text Temporarily change print quality settings To change the print quality settings only for the current software program open the properties through the Print Setup menu in the program that you are using to print Change print quality settings for all future jobs NOTE For Macintosh instructions see Change printer driver settings for Macintosh on page 26 For Windows 2000 1 In the Windows system tray click Start select Settings and then click Printers 2 Right click the
188. t step 5 Press Start Fax 6 Ifyou have more pages to scan press 1 to select Yes and then repeat step 5 for each page of the fax job or If you are finished press 2 to select No The product sends the fax to each fax number If a number in the group is busy or does not answer the product redials that number based on the redial setting If all redial attempts fail the product updates the fax activity log by adding the error and then it proceeds to the next number in the group Redial manually f 2 ENWW Load the document into the automatic document feeder ADF input tray On the control panel press Redial Use fax 101 Press Start Fax If you have more pages to scan press 1 to select Yes and then repeat step 3 for each page of the fax job Or If you are finished press 2 to select No The product sends the fax to the number that it redialed If the number is busy or does not answer the product redials the number based on its redial setting If all redial attempts fail the product updates the fax activity log by adding the error Use speed dials and group dial entries Send a fax by using a speed dial ie 2 Load the document into the automatic document feeder ADF input tray Press the one touch key for the speed dial Or Press Phone Book use the alphanumeric buttons to specify the speed dial entry and then press OK Press Start Fax If you have more pages to scan press 1 to select
189. tcard 100 x 148 mm 3 94 x 5 83 inches Double postcard 148 x 200 mm 5 83 x 7 87 inches NINN NINN Special paper or print media guidelines This product supports printing on special media Use the following guidelines to obtain satisfactory results When using special paper or print media be sure to set the type and size in your print driver to obtain the best print results A CAUTION HP LaserJet printers use fusers to bond dry toner particles to the paper in very precise dots HP laser paper is designed to withstand this extreme heat Using inkjet paper not designed for this technology could damage your printer Media type Do Do not Envelopes e Store envelopes flat e Do not use envelopes that are wrinkled nicked stuck together or e Use envelopes where the seam otherwise damaged extends all the way to the corner of the envelope e Do not use envelopes that have clasps snaps windows or coated e Use peel off adhesive strips that linings are approved for use in laser printers e Do not use self stick adhesives or other synthetic materials Labels e Use only labels that have no e _Donotuse labels that have wrinkles exposed backing between them or bubbles or are damaged e Use Labels that lie flat e Do not print partial sheets of labels e Use only full sheets of labels Transparencies e Use only transparencies that are e Do not use transparent print media approved for use in laser printers not a
190. te and then press OK to confirm the deletions Or To unblock all blocked fax numbers use the arrow buttons to select Clear all and then press OK Press OK again to confirm the deletions Change fax settings 95 Make an extension telephone available to receive faxes With this setting turned on you can alert the product to pick up the incoming fax call by pressing 1 2 3 sequentially on the telephone keypad The default setting is On Turn this setting off only if you use pulse dialing or if you have a service from your telephone company that also uses the 1 2 3 sequence The telephone company service does not work if it conflicts with the product 1 2 3 4 5 On the control panel press Setup Use the arrow buttons to select Fax setup and then press OK Use the arrow buttons to select Fax Recv setup and then press OK Use the arrow buttons to select Extension Phone and then press OK Use the arrow buttons to select On or Off and then press OK to save the selection 96 Chapter10 Fax ENWW Use fax Fax software Supported fax programs The PC fax program that came with the product is the only PC fax program that works with the product In order to continue to use a PC fax program previously installed on the computer it must be used with the modem that is already connected to the computer it will not function through the product modem Available cover page templates Several business and personal fax cover page
191. tegrated telephone handset 2 Chapter 1 Product basics ENWW Product features Print e Prints letter size pages at speeds up to 19 ppm and A4 size pages at speeds up to 18 ppm e Prints at 600 dots per inch dpi and FastRes 1200 dpi e Includes adjustable settings to optimize print quality Copy e Copies at 300 dots per inch dpi Scan e Provides 600 pixels per inch ppi full color scanning Fax e __ Full functionality fax capabilities with a V 34 fax includes a phone book and delayed fax features Memory e Includes 32 megabyte MB random access memory RAM Paper handling e Priority input tray holds up to 10 pages e Tray 1 holds up to 250 sheets of print media or 10 envelopes e Output bin holds up to 100 sheets of print media Printer driver features e FastRes 1200 produces 1200 dots per inch dpi print quality for fast high quality printing of business text and graphics Interface connections e Hi Speed USB 2 0 port e _ RJ 11 fax phone cable ports Economical printing e Provides N up printing printing more than one page on a sheet e Provides an EconoMode setting which uses less toner Supplies e The product ships with a 1 000 page average yield starter cartridge The average yield for replacement cartridges is 2 000 pages Accessibility e Online user guide that is compatible with text screen readers e Print cartridges can be installed and removed by using one hand e All doo
192. templates are available in the PC Fax Send software program amp NOTE Cover sheet templates cannot be altered While fields within the templates may be edited the templates themselves are fixed forms Customize a fax cover sheet 1 Open the PC Fax Send software program In the Fax To section provide the recipient fax number name and company In the Resolution section select a resolution setting 2 3 4 Inthe Include With Fax section select Cover Page 5 Add more information in the Notes and Subject text boxes 6 In the Cover Page Template drop down box select a template and then select Pages in Document Tray 7 Doone of the following e Click Send Now to send the fax without previewing the cover page e Click Preview to view the cover page prior to sending the fax Cancel a fax Use these instructions to cancel a single fax that is currently dialing or a fax that is being transmitted or received Cancel the current fax Press Cancel on the control panel Any pages that have not been transmitted are canceled Pressing Cancel also stops group dial jobs ENWW Use fax 97 Cancel a pending fax job Use this procedure to cancel a fax job in the following situations e The product is waiting to redial after encountering a busy signal an unanswered call or a communication error e The fax is scheduled to be sent at a future time Use the following steps to cancel a fax job by using the Fax Job status men
193. teps below to repack the device before shipping it ENWW Print cartridge limited warranty statement 171 A CAUTION Shipping damage as a result of inadequate packing is the customer s responsibility 1 Remove and retain the print cartridge A CAUTION Itis extremely important to remove the print cartridge before shipping the device A print cartridge that remains in the device during shipping will leak and entirely cover the device engine and other parts with toner To prevent damage to the print cartridge avoid touching the roller on it and store the print cartridge in its original packing material or so that it is not exposed to light 2 Remove and retain the power cable interface cable and optional accessories 3 If possible include print samples and 50 to 100 sheets of paper or other print media that did not print correctly 4 Inthe U S call HP Customer Care to request new packing material In other areas use the original packing material if possible Hewlett Packard recommends insuring the equipment for shipment 172 Appendix B Service and support ENWW C Specifications ENWW This section contains the following information about the product Physical specifications Electrical specifications Power consumption Environmental specifications Acoustic emissions 173 Physical specifications Table C 1 Physical specifications Product Height Depth Width Weight HP LaserJet
194. ter The Fax tab contains links to the following main pages e Fax Tasks Perform such tasks as sending a fax or clearing the fax memory or set the fax receive mode e Fax Phone Book Add edit or delete entries in the all in one phone book e Fax Send Log View all of the recent faxes that have been sent from the all in one e Fax Receive Log View all of the recent faxes that have been received by the all in one e Fax Data Properties Manage the space used to store faxes on a computer These settings apply only if you have chosen to send or receive faxes remotely from a computer Fax tasks The following three options are available when receiving a fax e Print the fax You can also select an option to have a message appear on your computer to notifying you when the fax was printed e Receive the fax on your computer You can also select an option to have a message appear on your computer to notifying you when the fax arrives If the fax machine is connected to multiple computers only one computer can be designated to receive faxes e Forward the fax to another fax machine NOTE You must click Apply before the changes take effect Fax phone book ENWW Use the HP Toolbox Fax phone book to add and remove individuals or groups on your speed dial list import phone books from a variety of sources and update and maintain your contact list e To add an individual contact to your speed dial list select the check box ne
195. ternal Turn off the power by using the power switch hardware error wait at least 30 seconds and then turn on the Turn off then on power and wait for the product to initialize ENWW Control panel messages 139 Control panel message Description Recommended action 52 Scanner Error Turn off then on The product has experienced a scanner error If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on If the error persists contact HP See www hp com support lim1319 or the support flyer that came in the product box Turn off the power by using the power switch wait at least 30 seconds and then turn on the power and wait for the product to initialize If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on If the error persists contact HP See www hp com support lim1319 or the support flyer that came in the product box 54 1C Error Turn off then on The product has experienced an internal hardware error Turn off the power by using the power switch wait at least 30 seconds and then turn on the power and wait for the product to initialize If a surge protector is being used remove it Plug the product directly into the wall socket Use the power switch to turn the product on If the error persists contact HP See www hp com
196. ters is not When adding a third party USB card you might need the Apple USB installed Adapter Card Support software The most current version of this software is available from the Apple Web site When connected with a USB cable the product does not appear in the Macintosh Printer Setup Utility after the driver is selected Cause Solution This problem is caused by either a software or a hardware Software troubleshooting component e Check that your Macintosh supports USB e Verify that your Macintosh operating system is Mac OS X v10 3 Mac OS X v10 4 or later e Ensure that your Macintosh has the appropriate USB software from Apple Hardware troubleshooting e Check that the product is turned on e Verify that the USB cable is connected correctly e Check that you are using the appropriate high speed USB cable e Ensure that you do not have too many USB devices drawing power from the chain Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer e Check to see if more than two nonpowered USB hubs are connected in a row on the chain Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer ENWW Solve software problems 165 Table 12 1 Problems with Mac OS X v10 3 Mac OS X v10 4 and later continued When connected with a USB cable the product does not appear in the Macintosh Printer Setup Utility a
197. the printer control panel have a lower priority than changes made anywhere else Change printer driver settings for Macintosh To change the settings for all print To change the default settings for all To change the device configuration jobs until the software program is print jobs settings closed 1 On the File menu click Print 1 On the File menu click Print 1 Inthe Finder on the Go menu click Applications 2 Change the settings that you want 2 Change the settings that you want on the various pop up menus on the various pop up menus 2 Open Utilities and then open Printer Setup Utility 3 On the Presets pop up menu click Save as and type a name for the 3 Click on the print queue preset 26 Chapter4 Use the product with Macintosh ENWW To change the settings for all print To change the default settings for all To change the device configuration jobs until the software program is print jobs settings closed These settings are saved in the 4 On the Printers menu click Show Presets menu To use the new settings Info you must select the saved preset option every time you open a program and print 5 Click the Installable Options menu NOTE Configuration settings might not be available in Classic mode Software installation types for Macintosh Install Macintosh software for direct connections USB 1 ENWW Connect a USB cable between the device USB port and the computer USB port Use a standard 2
198. the product phone cord into a jack for another phone line If the error persists contact HP See www hp com support ljm1319 or the support flyer that came in the product box No fax detected The product answered the incoming call but did not detect that a fax machine was calling Allow the product to retry receiving the fax Try a different phone cord 112 Chapter 10 Fax ENWW Table 10 1 Alert and warning messages continued Control panel message Description Recommended action Plug the product phone cord into a jack for another phone line If the error persists contact HP See www hp com support lim1319 or the support flyer that came in the product box Fax memory is retained when there is a loss of power The HP LaserJet M1319 MFP flash memory protects against data loss when a power failure occurs Other fax devices store fax pages in either normal RAM or short term RAM Normal RAM immediately loses data when power is lost while short term RAM loses data about 60 minutes after a power failure occurs Flash memory can maintain its data for years without power applied Fax logs and reports Use the following instructions to print fax logs and reports Print all fax reports Use this procedure to print all of the following reports at one time e Fax activity log e Phone book report e Configuration report Block fax list 1 On the control panel press Setup Use the arrow buttons to select R
199. tiated because the fax sending call is not answered or because a busy signal stops the redial attempts If a fax has been scheduled to be sent at a future time but it requires updating send the additional information as another job All faxes that are scheduled to go to the same fax number at the same time are delivered as individual faxes 1 Load the document into the automatic document feeder ADF input tray On the control panel press Setup Use the arrow buttons until Fax functions appears and then press OK 2 3 4 Use the arrow buttons until Send fax later appears and then press OK 5 Use the alphanumeric buttons to enter the time 6 If the product is set to the 12 hour time mode use the arrow buttons to move the cursor past the fourth character to set A M or P M Select 1 for A M or select 2 for P M and then press OK or If the product is set to the 24 hour time mode press OK 7 Use the alphanumeric buttons to enter the date and then press OK or Accept the default date by pressing OK 8 Enter the fax number enter the speed dial or press the one touch key 106 Chapter 10 Fax ENWW 9 NOTE This feature does not support undefined ad hoc groups Press OK or Start Fax The product scans the document into memory and sends it at the designated time Use access codes credit cards or calling cards To use access codes credit cards or calling cards dial manually to allow for pauses and
200. tion and did not connect when you first opened the HP Toolbox you must connect before you can visit these Web sites Connecting might require that you close the HP Toolbox and reopen it e HP Instant Support Connects to the HP Instant Support Web site e Product Support Connects to the support site for the product where you can search for help with a specific problem e Shop for Supplies Order supplies at the HP Web site e Product Registration Connects to the HP product registration Web site 128 Chapter 11 Manage and maintain the product ENWW Manage supplies Check and order supplies You can check the supplies status by using the product control panel printing a supplies status page or viewing HP Toolbox Hewlett Packard recommends that you place an order for a replacement print cartridge when Low message for a print cartridge first appears Use a new authentic HP print cartridge to obtain the following types of supplies information e Amount of cartridge life remaining e Estimated number of pages remaining e Number of pages printed e Other supplies information amp NOTE You can set HP Toolbox to notify you when supplies are low Check supplies status by using the control panel Check the product control panel which indicates when a print cartridge is low or empty The control panel also indicates when a non HP print cartridge is first installed If the supplies levels are low you can order supplies through
201. tive or low Replace the print cartridge See Print cartridge on page 131 If the error persists contact HP See www hp com support ljm1319 or the support flyer that came in the product box 148 Chapter 12 Problem solve ENWW ENWW Problem Vertical streaks or bands appear on the page AciBkt gt AciBkx gt AciBk gt gt AciBktS AciBkt gt Cause The print cartridge might be defective If you are using a non HP print cartridge no messages appear on the product control panel Solution Replace the print cartridge See Print cartridge on page 131 The amount of background toner shading becomes unacceptable AaQBbCc AaQBbCc AaBbCc AaBbCc AaBbCc The media might not meet HP specifications Use a different paper with a lighter basis weight See Paper and print media on page 35 The single sheet priority input tray might be installed incorrectly Make sure that the single sheet priority input tray is in place The print density setting is too high Very dry low humidity conditions can increase the amount of background shading Decrease the print density setting This decreases the amount of background shading Check the product environment The print cartridge might be defective or low If you are using a non HP print cartridge no messages appear on the product control panel Replace the print cartridge See Print cartr
202. ttings 94 blocking 95 error report printing 114 from extension phone 96 from software 93 log HP Toolbox 127 polling 85 reprinting 107 ring patterns settings 92 rings to answer settings 90 silence detect mode 94 stamp received setting 95 troubleshooting 117 when you hear fax tones 108 recycling HP printing supplies returns and environmental program 180 recycling supplies 130 redial manually 101 redialing automatically settings 88 redistribute toner 131 reducing documents copying 59 registration product 128 regulatory information 178 removing software Windows 22 repacking device 171 repetitive defects troubleshooting 152 replacing print cartridges 131 reports configuration page 13 122 demo page 12 122 fax 13 menumap 13 122 reports fax error 114 printing all 113 troubleshooting 120 reprinting faxes 107 resize documents Macintosh 28 resizing documents copying 59 resolution fax 89 features 3 scanning 71 specifications 3 restoring factory set defaults 137 ring patterns 92 ring tones distinctive 92 rings to answer setting 90 Index 197 S safety statements scale documents Macintosh 28 scaling documents copying 59 scanner glass cleaning 72 scanning black and white 72 blank pages troubleshooting 161 canceling 70 color 71 file formats 71 from control panel Macintosh 31 from HP LaserJet Scan Windows 69 grayscale 72 methods 69 OCR software 70 page by page Macintosh 31 q
203. u 1 On the control panel press Setup 2 Press OK to select Fax Job status 3 Use the arrow buttons to scroll through pending jobs until you reach the job that you want to clear 4 Press OK to select the job that you want to cancel 5 Press OK to confirm that you want to cancel the job Delete faxes from memory Use this procedure only if you are concerned that someone else has access to your product and might try to reprint faxes from the memory CAUTION In addition to clearing the reprint memory this procedure clears any fax that is currently being sent unsent faxes that are pending redial faxes that are scheduled to be sent at a future time and faxes that are not printed or forwarded 1 On the control panel press Setup 2 Use the arrow buttons to select Fax functions and then press OK 3 Use the arrow buttons to select Clear saved faxes and then press OK 4 Press OK to confirm the deletion Use fax on a DSL PBX ISDN or VoIP system DSL HP products are designed specifically for use with traditional analog phone services They are not designed to work on DSL PBX ISDN lines or VoIP services but they might work with the proper setup and equipment NOTE HP recommends discussing DSL PBX ISDN and VoIP setup options with the service provider The HP LaserJet product is an analog device that is not compatible with all digital phone environments unless a digital to analog converter is used H
204. uality troubleshooting 159 161 resolution 71 speed troubleshooting 160 to e mail Macintosh 31 to file Macintosh 31 TWAIN compliant software 69 WIA compliant software 69 scatter troubleshooting 152 sending faxes ad hoc groups 101 canceling 97 delaying 106 error report printing 114 forwarding 91 from downstream telephone 106 from software 104 group dial entries 102 log HP Toolbox 127 manual dialing 101 speed dial 102 troubleshooting 116 serial number locating 5 service critical error messages 139 186 187 198 Index part numbers 168 repacking device 171 Service menu 17 settings default 47 driver presets Macintosh 28 drivers 21 26 factory set defaults restoring 137 priority 20 26 shipping device 171 silence detect mode 94 size 174 size copy reducing or enlarging 59 troubleshooting 158 size media tray selection 44 sizes media Fit to Page setting faxing 94 skewed pages 151 153 slow speed troubleshooting faxing 120 scanning 160 smeared toner troubleshooting 149 software advanced installation 6 components 6 direct connection installation Macintosh 27 easy installation 6 Readiris OCR 70 receiving faxes 93 scanning from TWAIN or WIA 69 sending faxes 104 settings 20 26 supported operating systems 6 20 26 Windows 23 Windows components 19 special media guidelines 38 special paper guidelines 38 specifications acoustic emissions 175 electrical 174 environmental 175 physical 174
205. uch as high quality paper that is intended for laser printers See Paper and print media on page 35 The printed page contains wrinkles or creases The media might be loaded incorrectly or the input tray might be too full Turn over the stack of paper in the input tray or try rotating the paper 180 in the input tray Verify that the media is loaded correctly and that the media guides are not too tight or too loose against the stack See Load paper and print media on page 39 There might be a jam in the paper path Clear any jams in the product See Clear jams on page 141 The media might not meet HP specifications Use a different paper such as high quality paper that is intended for laser printers See Paper and print media on page 35 Air pockets inside envelopes can cause them to wrinkle Remove the envelope flatten it and try printing again ENWW Solve image quality problems 151 Problem Cause Solution Toner appears around the printed The media might be loaded incorrectly Turn over the stack of paper in the tray characters If large amounts of toner have scattered Use a different paper such as high quality around the characters the paper might have paper that is intended for laser printers See high resistivity Paper and print media on page 35 An image that appears at the top Software settings might affect image In your software program c
206. up printing multiple pages printed on one page capability can reduce paper usage and the resulting demands on natural resources Plastics Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the products life HP LaserJet print supplies It s easy to return and recycle your empty HP LaserJet print cartridges free of charge with HP Planet Partners Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package You help reduce the toll on the environment further when you return multiple cartridges together rather than separately HP is committed to providing inventive high quality products and services that are environmentally sound from product design and manufacturing to distribution customer use and recycling When you participate in the HP Planet Partners program we ensure your HP LaserJet print cartridges are recycled properly processing them to recover plastics and metals for new products and diverting millions of tons of waste from landfills Since this cartridge is being recycled and used in new materials it will not be returned to you Thank you for being environmentally responsible NOTE Use the return label to return original HP LaserJet print cartridges only Please do not use this label for HP inkjet cartridges non HP cartridges refilled or remanuf
207. ust be greater than the rings to answer on the answering machine This allows the answering machine to answer the incoming call and record a message if it is a voice call When the answering machine answers the call the product listens to the call and automatically answers it if it detects fax tones The default setting for rings to answer is five for the U S and Canada and two for other countries regions Use the rings to answer setting 90 Use the following table to determine the number of rings to answer to use Type of telephone line Recommended rings to answer setting Dedicated fax line receiving only fax calls Set to a number of rings within the range shown on the control panel display The minimum and maximum number of rings allowed varies by country region One line with two separate numbers and a ring pattern service One or two rings If you have an answering machine or computer voicemail for the other telephone number make sure that the product is set to a greater number of rings than the answering system Also use the distinctive ring feature to differentiate between voice and fax calls See Set up distinctive ring on page 92 Shared line receiving both fax and voice calls with only an Five rings or more attached telephone Shared line receiving both fax and voice calls with an Two rings more than the answering machine or computer attached answering machine or computer voicemail voicemail Cha
208. ver internet protocol VoIP services are often not compatible with fax machines unless the provider explicitly states that it supports fax over IP services If the product experiences problems getting a fax to work on a VoIP network verify that all cables and settings are correct Decreasing the fax speed setting might allow the product to send a fax over a VoIP network If faxing problems continue contact the VoIP provider Send a fax Fax from the automatic document feeder ADF A ENWW NOTE The ADF capacity is up to 30 sheets of 80 g m or 20 Ib media CAUTION To prevent damage to the product do not use an original that contains correction tape correction fluid paper clips or staples Also do not load photographs small originals or fragile originals into the ADF 1 Insert the top end of the stack of originals into the ADF input tray with the media stack face down and the first page to be copied at the bottom of the stack Use fax 99 2 Make sure that the ADF media lever is set correctly for single page or multiple page documents 3 Document loaded appears on the control panel display 4 Adjust the media guides until they are snug against the media 5 Use the alphanumeric buttons on the control panel to dial the number or If the fax number you are calling has been assigned to a one touch key press that key or If the fax number you are calling has a speed dial or group dial entry pres
209. ws Supported operating systems for WiINGOWS 2 c ceceecceeeeeeeeeeeeee eee eeeaaaeaaeeeeeeeeeeeeeeeeseneenssennanaeees 20 Printer Arver esinaine a A ta veer a hovered ena danahiaes 20 Priority Tor print setings lt csc 26 chia cdeetagesadee aa aaa beans ANETAR A AA NAA 20 Open the printer driver and change the print settings ccecccececeeeeeeeeeeeneecaecaaeceeeceeeeeeeeeeeeeeenetees 21 Software installation types for WINGOWS cccecceeeeeeeeeeeenne eee eeeeeaaeeeeeeeaaeeeeeeeaaeeeeeeeeaeeeeeeeeneeeeenaas 22 Remove software for WiNGOWS c ceccceeeeee eee eeeeeeceaaeaeeeeeeeeeeecedseccaeaaeaeeeeeeeeeeeseesecseedieeeeeeeeteees 22 Supported utilities for WiNdOWS cccecceeeeeeceececeeeceeeeeeeeeeeeeee eee cecaaaaaacaeeaeeeeeeeeeeeeeeeseesenuecuseeeeeeeees 23 AP TOOIDOX SOWANG nearen nnan lacs sanntaal ddadaansanhaadeensassadedaueasnsageadd 23 Status Alerts software 20 02 2 ccc cee ceeeeeecceee cee e cette ee ettr e te ceaeaaeaaaeaaeceseeeeeeeeeeseseccececassaeeeeeeeeees 23 Other Windows components and utilities 2 2 02 cece cece eeeeeeeee cee ee erect eeeeesecceeaaeaeeeeeeeneees 23 4 Use the product with Macintosh Software for Macintosh wiv s 2 22052055 dagenecsavaden ccchiadecdcceandgetddlisacgendvelivarcescvbasuanecevdtabectiabasescedevissadeladeadieess 26 ENWW iii Supported operating systems for Macintosh cccccccccecececeeeeeeeeeeeeeeeeeteeeeeeeeeeeeeeeeee
210. xt to the speed dial number that you want to specify Type the contact name in the Contact name window Type the fax number in the Fax number window Click Add Edit e Toadd a group of contacts to your speed dial list select the check box next to the speed dial number that you want to specify Click New Edit Group Double click a contact name from the list on the left to move it to the group list on the right or select a name on the left and then click the appropriate arrow to move it to the group list on the right You can also use those two methods to move names from right to left When you have created a group type a name in the Group name window and then click OK e To edit an existing individual speed dial entry click anywhere on the row containing the contact name to select it type changes in the appropriate windows and then click Add Edit You can also make changes directly in the phone book directory list by clicking the entry and typing your changes Make sure that you do not have a check mark in the Select column e To edit an existing group speed dial entry click anywhere on the row containing the group name to select it and then click New Edit Group Make any required changes and then click OK You can make changes to the name of the group directly in the phone book directory list by clicking the entry and typing your changes Make sure that you do not have a check mark in the Select column Use the HP Toolbox software 125 To
211. y NOTE Ifthe Print on Both Sides option is dimmed or unavailable open the properties printer driver On the Device Settings tab or the Configure tab select Allow Manual Duplexing and then click OK Repeat steps 1 and 2 3 Print the document 4 After one side has been printed remove the remaining media from the input tray and set it aside until after you finish the duplexing job 2 _ 5 Without changing the orientation remove the printed stack from the output bin and then straighten the stack ENWW Print on both sides of the paper duplex printing 53 6 Maintaining the same orientation place the stack of media in the input tray again The printed side should be facing down vo Zvao U o 7 On the product control panel press OK and wait for the second side to print 54 Chapter7 Print tasks ENWW Print multiple pages on one sheet of paper in Windows You can print more than one page on a single sheet of paper 1 On the File menu in the software program click Print Select the driver and then click Properties or Preferences Click the Finishing tab e P In the Document Options drop down list select the number of pages that you want to print on each sheet 1 2 4 6 9 or 16 5 Ifthe number of pages is greater than 1 select the correct options for Print page borders and Page order e f you need to c
212. y private receive 92 send by using speed dial 102 sendlog 127 sending froma telephone 106 sending from software 104 silence detect mode 94 speed dials 102 ENWW stamp received 95 troubleshooting receiving 117 troubleshooting sending 116 V 34 setting 116 volume settings 86 fax date setup use control panel 80 use HP Fax Setup Wizard 80 fax header setup use control panel 80 use HP Fax Setup Wizard 80 fax ports locating 5 fax reports printing 13 Faxtab 125 fax time setup use control panel 80 use HP Fax Setup Wizard 80 faxing from a computer Macintosh 32 FCC compliance 178 features product 3 feeding problems troubleshooting 153 file scanning to Macintosh 31 Finnish laser safety statement 187 firmware updates 133 first page blank 50 use different paper 28 50 Fit to Page setting fax 94 forwarding faxes 91 fraud hotline 130 fuser media guidelines 49 warranty 171 G General Protection FaultException OE 164 glass cleaning 72 133 glossary of terms 189 gray background troubleshooting 149 grayscale scanning 72 group dial entries creating 84 ENWW deleting 84 editing 84 sending faxes to 102 H HP Customer Care 171 HP fraud hotline 130 HP LaserJet Scan Windows 69 HP Toolbox about 123 Faxtab 125 Status tab 124 humidity specifications environment 175 l IC CS 03 requirements 183 Illegal Operation errors 164 image quality copy troubleshooting 156 print troubleshooting 148 161 scans troub

Download Pdf Manuals

Related Search

Related Contents

WP1-AG - France Arrosage  Kensington K39353US  

Copyright © All rights reserved. Failed to retrieve file