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Exclaimer Mail Utilities

1. 10 11 Enable the Use Proxy Server checkbox if your server connects to the Internet using a Proxy Server Click on Next gt Internet Connection exclaimer mail utilities If this server connects to the Internet using a Proxy Server then please check the box below M Use Proxy Server This step in the wizard only appears if you placed a tick in the Use Proxy Server checkbox in the previous step Fill out your Proxy Server details and test the connection Click on Next gt fExclaimer Setup Wizard e Proxy Server Details exclaimer mail utilities Please enter the details of your Proxy Server Proxy server address s SC Proxy server port D i Proxy authentication No authenticationregired User namel i ai i i w C Password J Test 12 13 Click on Next gt Anti Spam Configuration exclaimer mail utilities This panel confirms that all the anti spam configuration tests have been completed DNS query for exclaimer com using DNS server 10 0 0 2 successful DNS query For exclaimer com using DNS server 10 0 0 6 successful DNS query for exclaimer com using DNS server 127 0 0 1 successful Proxy settings correct Detection center authenticated Enable the Enable Disclaimers checkbox if you want to add disclaimers to your email messages Click on Next gt Enable Disclaimers exclaimer mail utilities The disclaime
2. Basic BES SEER on Additional BEER EERE EEE a BERR ERE BERBER REE 102 The System Colors tab This contains a complete list of system colors that you can use in your email template It will utilize the system colors used by the recipient s PC The colors will change depending on the Windows color scheme they are using x Web Palette Named Colors System Colors Logo Colors O activeBorder 3 ActiveCaption Oo App Workspace IB Background O ButtonFace C ButtonHighlight E Buttonshadow H Buttontext O inactiveBorder InactiveCaption Oo InactiveCaptionText CO InfoBackground 103 The Logo Colors tab By default the Logo Colors feature automatically analyzes the logo in the Company logo User Defined Field and picks out the top fifteen most used colours You can also select logos from other locations using the Browse button Hovering over the logo changes the mouse pointer into an eyedropper tool so you can pick individual colors from your logo For more accurate selection of colors using the eyedropper tool you can zoom into the logo using the 200 400 and 800 radio buttons As well as using the eyedropper tool you can also select from the top fifteen most used colors in the Optimal colors from logo palette Hover over the boxes of color t
3. i The template you have chosen needs the following pieces of information From you Company Name Company Reg No Company Reg Address This information will now be collected 17 These steps in the wizard only appear if you have selected a disclaimer that requires User Defined Fields Enter the requested information into each of the boxes that appear and click on OK Edit User Defined Field 2 x Please provide the information requested below Company Name Your company name OK Cancel Z Edit User Defined Field 2 x I Please provide the information requested below Company Reg No tegistration No OK Cancel Edit User Defined Field 2 x Please provide the information requested below Company Reg Address tegistered Address OK Cancel 18 This step in the wizard only appears if you have enabled disclaimers This is where you can set up your disclaimer so that it is either added to all outgoing messages or to messages sent from a particular email address user This can be useful to ensure that your disclaimer looks and works in the way you want before you roll it out to cover all your outgoing email Click on Next gt Scope of disclaimer exclaimer mail utilities You can choose which messages will be affected by this disclaimer IF you are evaluating Exclaimer Mail Utilities then it may make sense for you to affect only messages from yourself to a
4. 3 contact s were successfully identified There were 0 error s Click Finish to add these contacts to your Exclaimer Auto Whitelist View Contacts View Errors Congratulations you have now completed the Exclaimer Mail Utilities Auto Whitelist Wizard Once the Auto Whitelist has been compiled by the wizard it cannot be amended If you no longer want to receive email from a user or domain you can blacklist them Blacklist checks are performed before whitelist checks therefore ensuring that blacklisted senders will be blocked Chapter 2 Exclaimer Mail Utilities The Control Panel This chapter details the various menus and settings you can select and change in the Exclaimer Mail Utilities control panel gt Main menu The Main menu The main menu consists of a high level choice of options to control Exclaimer Mail Utilities features Mad Utilaies Control Panel p aax exclaimer mail utilities Version 4 50 Setup F Enable Cxclalmer Mall Utilities Admin Contact trabox f Browse FF Rade confict reports Error Handing messoges F Enable Disclaimers User Defined Fikhs Tem istm F Message Journaling F Suppress read receipts from all journal accounts T Enable Envelope Jouning F AntiSpam F Zero Hour Virus Protection F Auto Responding nn O 82 Deployment Advanced Pateword y Setup Z D This menu allows you to control Exclaimer Mail Utilitie
5. Tf you would like to use this feature please check the box below I Enable message journaling This step in the wizard only appears if you have enabled message journaling Enable the options that correspond to the type of email messages you want to journal Click on Next gt Journaling Types exclaimer mail utilities You need to choose which types of mail you would like to journal by default These rules can be overridden on an individual or group basis by using custom rules which are available in the Exclaimer control panel Journal mail types I Incoming mail I Internal mail I Outgoing mail Every message of the selected type will be journaled For finer control use a custom rule This step in the wizard only appears if you have enabled message journaling Select the mailbox that you want to receive the journaled email The email is BCC d as it is received at the server so that neither the sender nor the recipient s will know that it has been journaled Click on Next gt Journal Mailbox exclaimer mail utilities The journal mailbox is the mailbox that will receive the copies of any email Exclaimer will add this mailbox as a BCC to these messages We suggest that you create a special mailbox e g EmailJournal to receive these messages and that you give mailbox rights to those people who need to be able to see these messages Journal mailbox Joumal Browse Enable the
6. The earliest point that Spoofed IP can be classified is at HELO EHLO Spoofed Domain This classification is similar to Spoofed IP This is where the sending mail server pretends that it s one of the domains that you are authoritative for in the HELO command It s a bit like someone ringing you and when you pick up the phone to answer and they say Hello it s George Well you know it s not George because that s you The earliest point that Spoofed Domain can be checked is HELO EHLO Recipient not in the AD Recipient not in the AD is just as it sounds It s a test designed to filter out messages to people who don t exist and you d be surprised at just how many of them there are Obviously email classified as such would not normally constitute a problem for you since no one would ever see this email but if your systems issue an NDR then some unsuspecting person may end up with a message telling them that they had sent a message that they hadn t There is a caveat to this test which is if any of the recipients on the message are real then this classification is not performed For example a message to a single person who is not in your AD will result in this test triggering as will a message to other non existent people all of whom are not in the AD If there is a single recipient who is in the AD then this test will not trigger Don t worry though there are plenty of opportunities to catch this messag
7. 2 Standard Disclaimer 3 Standard Disclaimer 4 Standard Disclaimer 5 Standard Disclaimer 6 Standard Disclaimer 7 Standard Disclaimer 8 Breach of Confidentiality Virus Disclaimer Entering Into Contracts Negligent Misstatement Employer s Liability Peler Jones Exdaimer Saes Ongire Mess age From John Smih Bent 03 Augus ZOO 1025 To Excimer Saes Bub pot Exdaimer Mall U Mites Dex Sr Can you please send me some more Iniomaton on your Exdamer Mal U Niles sofware We woud be inlees ed In inailing bul veni lomake sure can do euery Ning we wen bevre we Instill Il Al he best John Smiih zi To close the Template Manager To copy an existing template To edit an existing template in the Disclaimer Editor To delete an existing template To rename an existing template Moves the selected template down the list Moves the selected template up the list 110 The Insert Template box Where you select the template that you want to use If you want to create a new template go to Setup on the Exclaimer Mail Utilities Control Panel click on Templates and copy the template that you want to use as the basis of your new template See The Template Manager Box section on the previous page Button Descriptions List of Regions Insert Template Region United Kingdom Companies Act 1985 2006 Amendme a Exclaimer Corporate Disclaimer Exclaimer Corporate Dis
8. 3 Admin Contact oak TE Pade conflict reports Error Haring messages g F Enable Disclaimers Luar Daliad Fenkin Jemgiatex a F message Journaling suporess read receipts from all journal accounts Enable Envelope Jounaing e F AntiSpam Ride Tester Zoro Hour Virus Protection Fo F Auto Responaing Arisspam v Fo fir Enable Exclaimer Mail Utilities You can use this option to quickly enable or to disable Exclaimer Mail Utilities rules and features Admin Contact This should specify an email account where all rule conflict reports error handling messages and other admin messages Exclaimer Mail Utilities sends are received and monitored Rule Conflict Reports Place a tick in this checkbox if you want rule conflict reports sent to your admin contact email account These are sent when one of your custom rules is in conflict with another For example if you create a rule that adds a disclaimer when the sender is Anyone Internal and the recipient is Anyone and another rule that states not to add a disclaimer when the sender is Anyone and the recipient is an Active Directory user This will generate the following conflict report Exclaimer had a rule conflict between Sender Anyone internal Recipient Anyone and Sender Anyone Recipient Administrator Administrator exclaimer local and aliases For the feature Disclaiming The rule from Anyone internal to anyone won the contest as the feature was enabled fo
9. Enable Anti Spam filter checkbox if you want to activate Exclaimer Mail Utilities Anti Spam filter Click on Next gt Anti Spam Filter exclaimer mail utilities Exclaimer s anti spam technology allows you to Filter out unsolicited incoming bulk or spam emails Tf you would like to use this feature please check the box below VE lt Back Next gt 7 This step in the wizard only appears if you have enabled Anti Spam filter Select the option that corresponds to the type of Anti Spam deployment you want to use Click on Next gt Mail Utilities Setup Wizard G Anti Spam Deployment exclaimer mail utilities Exclaimer Mail Utilities can be set up in various configurations Please select the one that most suits your requirements Evaluation End user rollout g Use these settings to ensure that messages that are classified as definitely spam will be blocked with an RFC compliant response to the sending mailserver Messages which may be spam are marked in the message s Internet headers and are also redirected to the quarantine mailbox The SCL Spam Confidence Level is also set All other messages are delivered unchanged lt Back Next gt Cancel IMPORTANT If you have upgraded or reinstalled Exclaimer Mail Utilities your settings will be preserved However if you have deleted the folder where the previous version of Exclaimer Mail Utilities was installed or you have
10. Installation Wizard Version 4 50 1277 1001 It is strongly recommended that you exit all Windows programs before running this setup program Click Cancel to quit the setup program then close any programs you have running Click Next to continue the installation WARNING This program is protected by copyright law and international treaties Unauthorized reproduction or distribution of this program or any portion of it may result in severe civil and criminal penalties and will be prosecuted to the maximum extent possible under law Read the Exclaimer Mail Utilities license agreement If you agree to the terms select the I accept the license agreement radio button Click on Next gt LT x License Agreement i exclaimer You must agree with the license agreement below to proceed License agreement BEFORE YOU CLICK ON THE I ACCEPT THE LICENSE AGREEMENT BUTTON AND INSTALL THE SOFTWARE CAREFULLY READ THE TERMS AND CONDITIONS OF THIS LICENSE BY CLICKING ON THE I ACCEPT THE LICENSE AGREEMENT BUTTON AND BY INSTALLING THE SOFTWARE YOU ARE CONSENTING TO BE BOUND BY AND ARE BECOMING THE LICENSEE TO THIS LICENSE IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE CLICK THE DO NOT ACCEPT BUTTON AND DO NOT INSTALL OR USE THE SOFTWARE When vou click the I accent the license anreament huttan Fxrlaimer do not accept the license agreement Reset lt Back Cancel This is wh
11. allow you to maintain content in many disclaimers without having to edit them individually They are also used by many of the pre defined templates to collect a corporate logo for letterhead style templates and business card style templates Example Usina User Defined Fields Example Stand rd Merge Fields Company Business Card Logo Company Reg No Company Reg Address Company Director Company Directors This allows you to easily change the visual look and feel for Local companies house office the standard templates without having to go and change them one at a time I Insert field content To close box without inserting To the content or a link to the selected User Defined Field To select between inserting the content or a link to a User Defined Field 115 gt Active Directory Attribute Query Editor The Active Directory Attribute Query Editor box Exclaimer Mail Utilities Active Directory Attribute Query Editor allows you to easily create rules based upon combinations of attributes in your Active Directory Field and button descriptions The name of the rule The Active Directory container To browse the AD containers To use the domain controller e Active Directory Attribute Quer Editor E 2 x Rule name Container Browse Query Wizard Start with No one z Elthen Add z users where select z select z null Analysis Test a columns Te
12. be excluded from the Anti Spam tests The spam tests that are performed on all incoming email messages are as follows Mission Critical Accounts Mission critical accounts provide a way to bypass some or all of the other anti spam tests for accounts that are more important than others This might be sales address if you are worried about false positives These Mission Critical Accounts can be specified by AD User Group Contact or SMTP address Obviously the reduced level of anti spam checking means that these accounts will always get more spam than ones that are not mission critical although you can control exactly which future tests are pertinent to mission critical accounts The earliest point that this can be classified by Exclaimer Mail Utilities is at the RCPT TO phase Manual Blacklist Manual blacklist provides a way to block messages based on combinations of details ranging from IP address through to envelope sender recipient message sender recipients and even subject content This is a very powerful way to block messages that are not caught by other anti spam tests It can be used to help enforce compliance issues such as preventing non spammers from harassing employees The earliest point that this can be classified by Exclaimer Mail Utilities depends upon the data that is present in the blacklist test If only IP address is specified then this classification can happen at HELO EHLO and then all o
13. disclaimer but failed to do so Feature Failed Total number of messages that should Internal have had an internal disclaimer added disclaimer but failed to do so Feature Failed Total number of messages that should Outgoing have had an outgoing disclaimer added disclaimer but failed to do so Feature Failed Total number of messages that should J ournaled have been journaled but failed to do so message Feature Failed Total number of messages that should Delivery have triggered a delivery option but Options failed to do so Feature Failed Total number of messages that should Autoresponder have triggered an auto responder but failed to do so Fault Tolerance Total number of failures that triggered Triggered the error handling fault tolerance action in Exclaimer Mail Utilities Detection Total number of faults reported by the Center Faults anti spam detection center Exclaimer Spam Engine Counters This section counts the number of email messages that have triggered each spam test For example if an email message is received where the recipient is not in the Active Directory the Recipient Not in AD count will increase by 1 Mission Critical Total number of messages that were not Recipient Not in AD Auto Whitelisted Trusted IP Blocked IP Spoofed IP Spoofed Domain SPF FAIL SPF SOFTFAIL DNS WL DNS BL DNS RHS WL DNS RHS BL Local Whitelist spam checked because the recipient wa
14. domain and the SPF policy stored in DNS indicates that the connection mail server s IP address is not acceptable SPF is intended to protect the domain and is checked by receiving mail servers There are many systems on many different platforms that now check SPF policy and it is a great way to reject out and out spoofed domains and gives some credibility to those that pass Generally speaking mail servers that fail the SPF policy are subject to being rejected by many large ISPs and many mail server implementations The earliest point that this classification can be performed is at MAIL FROM For more information on RFC standards visit http www rfc editor org Auto Whitelist The Auto Whitelist is a list of smtp addresses generated by Exclaimer Mail Utilities of all the recipients of outbound messages This means that anyone you send email to will be able to reply without triggering most of the anti spam tests Obviously if they trigger any of the tests before this one then they are subject to being classified differently Exclaimer Mail Utilities comes with a wizard to enable a rapid setup of this file and this will scan your entire Exchange organization extracting the smtp addresses of all the people you have sent email to or received email from Deleted Items and J unk mail are obviously excluded from this scan Once this wizard has completed Exclaimer Mail Utilities will have a large database of all the people y
15. sent through Exclaimer Mail Utilities This number includes messages with attachments Exclaimer DLL This section monitors the demands that email traffic puts on Exclaimer Mail Utilities and the Server s processes Sinks loaded Processes Threads Active threads Queued Log Lines Queued Messages Number of sinks loaded at the current moment in time A sink is a unit of code that is used by Windows SMTP service or Microsoft Exchange to provide 3rd party functionality in the mail transport flow The number of sinks is typically between 6 10 If the number of sinks is substantially more than this there may be a problem on your mail server Each process that loads the exclaimer DLL is counted here This number should never show zero as any tool that can read this number should implicitly load the DLL This counter may be useful during uninstall when it is necessary to ensure that there are no processes holding the DLL open For more information visit the Exclaimer Knowledge Base http forums exclaimer com forums 21 ShowForum aspx The total number of threads that Exclaimer Mail Utilities has started for processing This includes all active and all waiting threads The total number of active threads that are currently processing messages in the Exclaimer Mail Utilities environment This number will normally reflect how busy the server is at any particular time Number of lines that are queued f
16. tick from this option When this option is unchecked Exclaimer Mail Utilities will perform some of its spam checks before DATA command therefore reducing the number of email messages you actually download Bounce Message You use this area to edit the subject and contents of the bounce message should an incoming email be rejected after the protocol has finished A bounce message is an email that is sent back to the original sender when their email message has been rejected by the Anti Spam Engine and you have enabled the Bounced email message feature Default Rules panel The Default Rules panel Disclaimer tab This tab is broken down into three sections Mad Uliiaies Control Panel alax exclaimer mail utilities Version 4 50 F Dedam cca mal I Dorit ad dieclamer F body contans TT Darit add dsdiaimer subject contains I Ramone trom subject FF Dicia internal mad 1 Dorit add ducdiatser body contans r IT Dent add discern subiect contains I Ramere tree nint EdtjPrevew dedamar Onclamer apices F Dodam argona mat I Dont add disclaimer body contains I Dont add dsdamer subtect contains I Remove trom subject Edt Proview dchmer Onclaimer octions Incoming You can add a disclaimer to all incoming email messages For example you could use it to warn your employees that the email was received from outside the organization and may contain information that they find offensive Alterna
17. which it should attempt to validate Check to verify the DNS servers you specified in the DNS Servers field You do not need to add any MX servers that you host for domains that you are authoritative for Exclaimer Mail Utilities automatically gathers this data from the DNS and the internal domains field Proxy Server tab IIT zx Identifiers Categorizer DNS Proxy Server Active Directory Performance Error handling Anti spam M use proxy server Proxy server address fizoor Proxy server port foso Proxy authentication No authentication required o If you are using a Proxy server this is where you enter the details of the Proxy server you are using to access the Internet If you are using a proxy server Exclaimer Mail Utilities will require this information to contact the Anti Spam and Anti Virus detection centers Use Proxy Server Place a tick in this checkbox if you are using a Proxy server to access the Internet Proxy Server Address This is where you enter the IP address FQDN or NETBIOS name of your Proxy Server Proxy Server Port This is where you enter the port number you use to communicate with your Proxy Server Proxy Authentication This is where you select the type of authentication your Proxy Server requires if any User name Password This is where you enter a user name and password for your proxy server should you select anything other than No authentication require
18. without having to go and change them one at a time To close box To create a new User Defined Field To edit a User Defined Field To permanently remove a User Defined Field To rename a User Defined Field Note you can also find a list of the standard Exclaimer Mail Utilities merge fields by clicking on Example 113 Standard Merge Fields in the list of User Defined Fields which can be to the left of the Edit User Defined Fields box Creating a new User Defined Field Clicking on New will open the Disclaimer Editor where you can format the selected User Defined Field using the tools available changing the look of the text or other contents of the field You are limited to editing the contents of the Company User Defined Fields in a simple text box only You cannot use any type of formatting on the text into these fields If you require a User Defined Field with formatted text you can do so by creating a new one and editing it in the Disclaimer Editor 114 The Insert User Defined Fields box This is where you can insert either the contents which can include html mark up images and other formatting or a link to a User Defined Field allowing you to update content outside of the email disclaimer template you are currently editing Button Descriptions List of User Defined Fields Content of selected User Defined Field Insert User Defined Field xj User Defined Fields User defined fields
19. you click Finish the Exclaimer Setup Wizard will automatically start This wizard will quide you through the steps required to get Exclaimer working on your server Cancel NOTE You do not have to stop or restart any services when you install Exclaimer Mail Utilities Congratulations you have successfully installed Exclaimer Mail Utilities You now need to configure the Mail Utilities software Details of how to perform this operation are covered next in The Setup Wizard section The Setup Wizard This section describes how to navigate the Mail Utilities Setup Wizard The Exclaimer Mail Utilities Setup Wizard should have started automatically after you finished the installation Please note that Exclaimer Mail Utilities will not start processing any email until the Setup Wizard is complete To configure Exclaimer Mail Utilities using the Setup Wizard 1 The wizard should start Click on Next gt Mail Utilities Setup Wizard E exclaimer Welcome to the Exclaimer Mail Utilities Wizard This wizard will take you through the steps needed to get Exclaimer Mail Utilities working on your computer You will Supply an administration email address Set up message journaling options Set up disclaimer options Set up anti spam options Set up anti virus options Please click Next to continue Cancel 2 Select the account that you want Exclaimer Mail Utilities to send reports and other sys
20. Advanced Settings box Exclaimer Mail Utilities advanced options panel allows you to configure a number of non everyday Mail Utilities settings Identifiers tab IIT xxi Identifiers Categorizer DNS Proxy Server Active Directory Performance Error handling Anti spam Reply Separator Original Message Original lt EF 4 gt Message lt BLOCKQUOTE dir ltr gt lt hr tabIndex 1 gt Message d origine Message lt EF 4 gt d origine Urspr ngliche Nachricht Urspriingliche lt EF 4 gt Nachricht Mensaje original Mensaje lt EF 4 gt original Messaggio originale Messaggio lt EF 4 gt originale Oorspronkelijk bericht Oorspronkelijk lt EF 4 gt bericht Mensagem original Mensagem lt EF 4 gt original Opprinnelig melding lt diy style border none border top solid B5C4DF 1 0pt padding gt Original Message Message classes IPM Note IPM Microsoft Mail Note Reply Separator contains the information that details how Exclaimer Mail Utilities identifies a reply or forwarded message in order to implement the reply above and reply below functionality used to insert disclaimers after a reply rather than at the end of the mail Should you need to change this you can do so by entering a semi colon separated list of text strings that are used to separate replies from the original messages by your mail client Reply Separator
21. Auto responder This allows you to select between Ignore this rule Use this auto responder and Don t use an auto responder then process next applicable auto responder rule Placing a tick in this checkbox ensures that Exclaimer Mail Utilities will process all the remaining auto responder rules ensuring that all the remaining auto responders are processed The Auto responder tab is broken down into three sub tabs These are divided as follows Subject Content sub tab Subject This allows you to select exactly what you want to appear in the Subject field of the auto response Reply using original subject This replies to the sender with the subject of their original email in the subject of the auto response Prepend text to subject With this option you can add text before the subject in the auto response For example RED Append text to subject With this option you can add text after the subject in the auto response Reply using this subject This allows you to specify your own reply subject Attachments This allows you to insert attachments into the auto response message Add the original message as an attachment Place a tick in this checkbox to add the original message as an attachment Add the following file s as attachment s Place a tick in this checkbox to specify the location of the file s you want to attach to the auto response message You can add multiple attachments by separating each
22. Cancel To close without saving To close and save the query string To test the query To switch between Advanced and Basic query mode Displays the test results To limit the number of rows the test returns Displays columns that are queried Indicates whether the analysis was successful Rule name This is where you enter the name of your custom rule It is best to name the rule with a description that helps to identify what the rule does You may also find it useful to enter when changes were made to a rule if you have many people administering your server Container You can choose to select a specific Active Directory Container for the query search If you leave this field blank Exclaimer Mail Utilities will search the entire Active Directory Click on the Browse button to select the Active Directory Container you want to use 118 Use domain controller Place a tick in the Use domain controller checkbox if you want your query to only use attributes that are held by the Domain Controllers Please note that your query will fail for users in other domains Query Wizard Enter the query strings you want to use to trigger your custom rule Analysis Displays the status of the query test Test columns Lists the columns used to perform the query Test Results Displays the results of the query strings in the Query Wizard section Test only returns top Enter the maximum number of rows you want to appear in t
23. Exclaimer Mail Utilities Manual Ta Exclaimer UK 44 0 845 050 2300 USA 1 888 450 9631 Mail Utilities for Microsoft Exchange info exclaimer com Copyright Notice The information in this document is subject to change without notice Exclaimer Ltd assumes no responsibility for any errors that may appear in this document Unless otherwise noted the example companies organizations products domain names e mail addresses logos people places and events depicted herein are fictitious and not associated with any real company organization product domain name e mail address logo person place or event Exclaimer Mail Utilities and other Exclaimer devices are either registered trademarks or trademarks of Exclaimer Ltd in the United Kingdom and or other countries Exclaimer may have trademarks copyrights or other intellectual property rights covering subject matter in this document All other company and product names are acknowledged as being the trademarks or registered trademarks of their respective companies Unless expressly provided in a written license agreement from Exclaimer Ltd the furnishing of this document does not give you any license to these trademarks copyrights or other intellectual property Copyright 2008 Exclaimer Ltd All rights reserved This document may not be copied photocopied reproduced translated or converted to any electronic or machine readable form in whole or in part without the expre
24. Key The following will explain how Exclaimer Mail Utilities interprets certain characters in the reply separators list Underscores oo will look for one or more consecutive underscores __ will look for two underscores one after the other followed by more consecutive underscores ___ will look for three underscores one after the other followed by more consecutive underscores etc Hyphens will look for one or more consecutive hyphens will look for two hyphens one after the other followed by more consecutive hyphens will look for three hyphens one after the other followed by more consecutive hyphens When searching for a specific string Original Message Exclaimer Mail Utilities will match one or more hyphens at the beginning and end of the text Original Message It will also accept a trailing line space at the end of the one or more hyphens before the text Original Message For example Exclaimer Mail Utilities will match Original Message Original Message Original Message HTML tags Exclaimer Mail Utilities can resolve HTML tags as reply separators It matches first the element then the attribute if present in search string and finally the attribute value again if present in search string Matches element then lt hr tablndex 1 gt matches attribute then lt hr tablndex 1 g
25. Message J ournaling You can use this option to enable or disable message journaling You can set up your message journaling options in the Default Rules panel Message journaling allows you to BCC all the emails your organization receives to a specified email account Suppress read receipts from all journal accounts Place a tick in this box to prevent read receipts being sent when a journaled email is read in the journal mailbox s inbox Enable Envelope J ournaling Place a tick in this box to enable envelope journaling This embeds the original message within a new message that simply contains a list of all the correspondents sender and all individual recipients in the embedded message This option should be enabled when using Exclaimer Mail Utilities in tandem with the Exclaimer Mail Archiver package as it preserves all the sender and recipient data required for legal compliance purposes Enabling envelope journaling is essential if you want to capture BCC information in your journaled email messages Anti Spam You can use this option to enable or disable Exclaimer Mail Utilities anti spam filter You can set up and refine Exclaimer Mail Utilities anti spam settings using the Anti spam panel Zero Hour Virus Protection You can use this option to enable or disable Exclaimer Mail Utilities Anti Virus protection You can modify Exclaimer Mail Utilities anti virus settings in the Anti virus panel Auto R
26. address You type the email address you want to match in the text box above the Browse button For example john smith exclaimer com This selection also supports wildcards smith or john smith exclaimer Email Domain This is a specific domain address You type the domain address you want to match in the text box above the Browse button For example exclaimer com This selection also supports wildcards net or exclaimer Active Directory Container Organizational Unit This will match a specific Active Directory Organizational Unit The Browse button becomes active when this option is selected You can use it to identify the Organizational Unit you want to match You can add more than one organizational unit by repeating this process and clicking on the No button in the Exclaimer Mail Utilities Control Panel warning dialog box to add a new container Active Directory Users and Groups This will match any user or group from your active directory For example John Smith or Accounts This automatically updates so if a new user is added to the Accounts group the rules that specify the Accounts group will also apply to the new user The Browse button becomes active when this option is selected You can use it to identify the user or group you want to match The Get list of group members from a GC checkbox will appear when this option is selected If you place a tick i
27. ady quarantined This is where you set the number of email messages that your quarantine folder will accept before it fails By default this is set at 50 Folder This is where you select the folder you want Exclaimer Mail Utilities to store quarantined unprocessed email messages Notify Sender of the Error Handling Action Place a tick in this checkbox to send an email to the original sender telling them that their email message has failed If you have configured Error Notifications to be sent to the admin contact the admin contact will receive a similar message Anti Spam 2 xI Identifiers Categorizer DNS Proxy Server Active Directory Performance Error handling Anti spam SPF Best Guess Policy jv spf1 a 24 mx 24 ptr all IV Defer anti spam checks until after DATA command Bounce Message Subject eVour message was blocked Edit Bounce Body This is where you configure Exclaimer Mail Utilities SPF Best Guess Policy and when it performs its Anti Spam checks You can also edit the contents of Exclaimer Mail Utilities bounce email SPF Best Guess Policy This is where you will find the default SPF which states that if the message is received from an IP address in the 24 net block of your MX server or an A record in DNS or a PTR in their domain then this will presume the sender to be an SPF pass SPF is a special format of DNS text record which details the email s
28. aimer com for assistance and advice System requirements Prior to installation of the Exclaimer Mail Utilities software please ensure that you have the following resources available For Exclaimer Mail Utilities system requirements go to http www exclaimer com MailUtilities SystemRequirements aspx Server requirements e A Microsoft Windows Active Directory network e A Microsoft Windows server with Active Directory and the Microsoft SMTP Service or a Microsoft Windows Server with Exchange Exclaimer Mail Utilities must be installed on the server that routes your organization s email e If you are installing Exclaimer Mail Utilities 2007 you must have an Exchange 2007 server Chapter 1 Installing and configuring Exclaimer Mail Utilities This chapter describes how to install Exclaimer Mail Utilities and configure it Please ensure that you have the required system environment as detailed in the Introduction gt Installing Exclaimer Mail Utilities IMPORTANT Before installing Exclaimer Mail Utilities check that you have the latest version by visiting our website and downloading it To install Exclaimer Mail Utilities 1 Log on as an Enterprise Administrator to the server where you intend to install Exclaimer Mail Utilities 2 Double click the Exclaimer exe file 3 Click on Next gt i Exclaimer Mail Utilities Setup 5 x excloimer Welcome to the Exclaimer Mail Utilities
29. allenge code This is an optional setting where you can enter a backdoor code that you would use to allow senders of messages that had been bounced back a way of getting their message delivered Bounced emails are messages telling the original sender that there has been a problem delivering their email Exclaimer Mail Utilities triggers a bounce message for email messages that resolve an SPF pass but fail other Anti Spam tests The SPF pass is identified through one of Exclaimer Mail Utilities Anti Spam tests Scenarios tab 1 Mad Utilities Control Panel gt ries exclaimer mail utilities Version 4 50 T Anti Spam Settings S09 Odak Une these settings bo emure that messages dassfind as spam are ory marked in the message s Internet headers Tho means that your uers wil be uneware cf ary changes to the Mades message You Can use an Outlook rule or similar to best the effectiveness on seleched users in a controlod manner a End user reiliout gt Une these sattings to memuare that manumpa cand a spar we marc nthe set ard the massap eer handens Tha allows you to get fnedback from your sars so that Custom you Can whitey any important messages and setup any meson critical accounts mae Quarantined en Use these gating to arso that mencas lauifind a spam ae maiad n the objet and the mevuage s Internet headers and we ako redeacted to the anteapam quar arire tite mabor The aliows you to collect all the messoges that
30. anisation will always be received In order to successfully use this wizard You should run it on each Exclaimer Anti Spam server You must have Full rights to the Exchange Store You must have a mailbox in the Exchange Store Your email address must be visible in the Global Address List GAL Click next to start scanning your mailboxes t Cancel 2 The Exclaimer Mail Utilities Auto Whitelist Wizard will scan your Exchange store finding all the email addresses that your organization has been in email contact with and adds them to the Auto Whitelist Exclaimer Auto Whitelist Wizard x Scanning Mailboxes exclaimer Scanning all mailboxes in your Exchange organization sot ten to Sore The Auto Whitelisting wizard is now scanning your Exchange Store to generate a list of people that you have previously been in contact with Deleted Items and Junk Folders are not scanned Messages to process 18 Average rate O messages per second Processing Message Adding Address Contacts Found 0 Errors 0 Progress 3 Click on View Contacts to review the email addresses Exclaimer Mail Utilities has added to the Auto Whitelist When you have finished click on Finish Mail Utilities will now incorporate this historic list of addresses into its database of automatically whitelisted senders Exclaimer Auto Whitelist Wizard E x exclaimer The Exclaimer Auto Whitelist SEES Wizard has completed
31. arted when Exclaimer Mail Utilities started the operation in question and was stopped when the operation completed In a multi tasking distributed system these numbers can be substantially altered by the environment how many processes threads running on the local system network performance connectivity issues catalog domain controller performance Open Directory Elapsed time in milliseconds taken to ms open a catalog server or domain controller for a query for categorization or rule processing This counter is unused in versions of Exclaimer Mail Utilities prior to 4 10 Categorize Elapsed time in milliseconds taken to ms categorize the sender and recipients of a message to determine if they are incoming internal or outgoing and to collect any other data from catalog servers for them Rule Lookup Elapsed time in milliseconds taken to ms find custom rules Add Disclaimer Elapsed time in milliseconds taken to ms add disclaimers Journaling Elapsed time in milliseconds taken to ms journal messages Delivery Elapsed time in milliseconds taken to Options ms process delivery options Auto Elapsed time in milliseconds taken to responder process auto responders ms Save ms Elapsed time in milliseconds taken to save the message to the backing store Exchange or Filesystem after a modification such as adding a disclaimer has occurred Spam Check Elapsed time in milliseconds taken to ms check inc
32. bject contains 60 Edit Preview disclaimer 60 then process the next applicable disclaimer rule 59 Message J ournaling tab Journal copies to 61 Journal external mail 61 Journal internal mail 61 then process next applicable external journaling rule 61 then process next applicable internal journaling rule 61 Message J ournaling tab 60 Rule enabled 58 Add Mail Rule box The 55 Advanced Settings box Active Directory tab 44 Cache the Active Directory search objects 44 Credentials 45 Domain Controller 44 Global Catalog 44 TLL 44 Anti Spam tab 47 Bounce Message 48 SPF Best Guess Policy 47 Categorizer tab 41 Bifurcate non TNEF messages that are categorized as both internal and external 42 External Domains 41 Internal Addresses 41 Internal Domains 41 Treat all contacts as external addresses 42 Defer anti spam checks until after DATA command 48 DNS tab 42 DNS Servers 42 Relay Servers 42 Error Handling tab 46 Deliver message anyway 46 Discard the message 46 Error Handling 46 Folder 47 Notify Sender of the Error Handling Action 47 Quarantine the message but if that fails deliver the message anyway 47 Quarantine the message but if that fails stop the SMTP service 47 Quarantine will fail if there are more than messages already quarantined 47 Identifiers tab 38 Message Classes 40 Reply Separator 38 Performance tab 46 Proxy Server tab 43 Proxy Authentication 43 Proxy Server Address 43 Pr
33. cable rule for that feature IMPORTANT Custom rules are invoked before default rules If a particular email does not match any custom rule the default rules will be used Custom rules are checked in the order they appear from top to bottom Custom rules that specify anyone as the sender or recipient will be processed last regardless of where they appear in the list If an email contains multiple recipients the first custom rule that matches at least one recipient will be used You can use the Rule Tester to validate the custom rules that you create To apply any changes you have made you must click on the Save icon in the left hand menu Add Mail Rule box The Add Mail Rule box This box is broken down into five tabs Addressing tab Sender Recipient Addressing Delivery Options Disclaimers Message Journaling Auto responder M Sender f4 isnot Recipient is isnot Anyone C anyone Anyone internal C Anyone internal C Anyone in the Active Directory 2 Anyone in the Active Directory Anyone with an X400 address Anyone with an x400 address C anyone external Anyone external C Any Active Directory Contact c Any Active Directory Contact Email address Email address Email domain Email domain Active Directory Container Organizational Unit Active Directory Container Organizational Unit Active Directory Users and Groups Active Directory Users and Grou
34. can also remote deploy between Mail Utilities 4 50 and Mail Utilities 2007 systems gt Passwords The Set Password box To set up or change the password to access Exclaimer Mail Utilities Control Panel To add a password 1 Click on the Password icon in the bottom right hand corner of the Setup panel 2 Type in and confirm the password you want to use 3 Click on OK To change your current password 1 Click on the Password icon in the bottom right hand corner of the Setup panel 2 Type in your current password and click on OK 3 Type in and confirm the new password you want to use 4 Click on OK To remove the password completely 1 Click on the Password icon in the bottom right hand corner of the Setup panel 2 Type in your current password and click on OK 3 Leave the Password and Confirm fields blank 4 Click on OK IMPORTANT This password is purely to protect your Exclaimer Mail Utilities configuration and is not used by any other product feature It does not have to correspond to any other password on your computer and is not used by Exclaimer Mail Utilities to access other services We do not specifically recommend applying a password to your Exclaimer Mail Utilities configuration The configuration is already protected by the Windows security on the computer in question which should suitably protect your Exclaimer Mail Utilities installation Advanced Settings The
35. ch are internal and some of which are external Exchange will bifurcate the email such that external recipients receive a mail with the external disclaimer and internal recipients receive the internal disclaimer If neither the sender nor the recipient of an email are in your Active Directory and your server is relaying then the email will be treated as incoming and outgoing and will trigger disclaiming options accordingly You can turn off disclaiming completely by opening the Exclaimer Mail Utilities Control Panel clicking the Setup icon and removing the tick from the Enable Disclaimers checkbox To apply any changes you have made you must click on the Save icon in the left hand menu Message J ournaling tab This is where you set the types of email you want to journal Mad Uliiaies Control Panel alax exclaimer mail utilities Version 4 50 r Message Journaling D Journal incoming mat I Journal internal ena I Jouns outgoing mat Saanio EE Journal incoming mail check this option to journal incoming mail to your specified mailbox Journal internal mail check this option to journal internal mail to your specified mailbox Journal outgoing mail check this option to journal outgoing mail to your specified mailbox Journal copies to you use this to specify the email account you want the journaled email sent to IMPORTANT You can turn off message journaling completely by opening the Excla
36. changed the location of the installation folder your settings will not be preserved Enable the Enable Anti Virus Protection checkbox if you want to activate Exclaimer Mail Utilities Anti Virus protection Click on Next gt Exclaimer Setup Wizard a Anti Virus Protection exclaimer mail utilities Exclaimer s anti virus technology is based on CommTouch Zero Hour Virus Protection This feature detects virus outbreaks in the crucial hours prior to your regular anti virus vendor releasing new virus definitions Tf you would like to use this feature please check the box below IV Enable Zero Hour Virus Protection Select all the domains that you are authoritative for that you want Exclaimer Mail Utilities to work with IMPORTANT If you are upgrading click on the Update button to ensure Exclaimer Mail Utilities checks for the most up to date list of domains you are authoritative for Click on Next gt Mail Utilities Setup Wizard Internal Domains exclaimer mail utilities Exclaimer Mail Utilities will automatically query your DNS servers for all the DNS mail exchanger Mx record s For each domain for which you are authoritative Exclaimer Mail Utilities has determined that you are authoritative For the Following domains IF this list is incorrect or incomplete please update it now Enter a list of your internal domains separated by semi colons domain local lt Back i Cancel
37. claimer Aug Standard Disclaimer 1 Standard Disclaimer 2 Standard Disclaimer 3 Standard Disclaimer 4 Standard Disclaimer 5 Standard Disclaimer 6 Standard Disclaimer 7 Standard Disclaimer 8 Breach of Confidentiality Virus Disclaimer Entering Into Contracts Negligent Misstatement Employer s Liability Signature 1 El Business Card 1 espiral IV Replace fields with content List of Exclaimer Mail Utilities templates for region Preview of selected template 21x Dea Mr Smilin This ls an exemple email message Pel youcanuse lo les he rules and talues youhaw se lupin Excdaimer Mal UNies Thank you your enquiry You cand ounioad our Exdaimer Mall U Niles produci maram tom he websie al hillpyiwww excaim er com Mocume ntslion THs should contain all Ihe Inioemation you wall need fo know Ges Regards Peler Jones Exdaimer Saes Ongirel Mess age From John Smith Bent 03 Augus W00 1025 To Exdaimer Saes Bub pot Exdamer Mal U Nites Dex Sr Can you please send me some more Inmem ation on your Exdamer Mal U Nilles sofware We wodd be Inles ed In inaiiing I bul veni lomake sure ll can do ewy hing we wenibevorr we iretsi il Al he bes John Smiih Replace the Exclaimer fields with User Defined or Active Directory content To close without applying a template To close and apply the selected template 111 IMPORTANT A template is esse
38. d in the Proxy Authentication field Check You use this button to verify that Exclaimer Mail Utilities can reach the anti spam and anti virus detection center Active Directory ITT 2x Identifiers Categorizer DNS Proxy Server Active Directory Performance Error handling Anti spam Global Catalog Leave blank to use best global catalog server Domain Controller Leave blank to use best domain controller IV Cache the Active Directory search objects TIL Eo minutes Credentials Login coo I I I I I U U U U U Z Password Domain Leave all fields blank to use LocalSystemAccount or the account that the SMTP service is logged in as OK Cancel In normal operation we recommend you leave these fields blank If you do this Exclaimer Mail Utilities will use appropriate defaults when querying your Active Directory However you can enter information to manually override Exclaimer s defaults IMPORTANT If you change any of the default settings here you run the risk of Exclaimer Mail Utilities failing to work properly You must be confident that any changes you make will not affect the normal operation of Exclaimer Mail Utilities For example if the Global Catalog you have set manually goes offline Exclaimer Mail Utilities may fail to process email If you leave the Global Catalog field blank it will automatically find another GC should the one it is currently using go offline Globa
39. d delivery options applied to them Total number of messages that triggered an auto response Total number of messages that were classified as incoming that were set to deliver directly without any further anti Spam tests Total number of messages that were classified as incoming that were marked in some way by the anti spam tests Total number of messages that were classified as incoming and rejected during the SMTP protocol by Exclaimer s Anti spam engine Total number of bounce messages sent A Bounce message is generated by Exclaimer Mail Utilities Anti Spam engine when an email has resolved an SPF pass but fails to pass other Anti Spam tests Total number of messages that were classified as incoming and dropped during the SMTP protocol or were aborted during transport because they were classified as spam and the anti spam settings were set to Reject Total number of messages that were classified as incoming and submitted to the detection center for analysis Anti spam Total number of email addresses in the Auto Whitelist automatic whitelist size Exclaimer Errors amp Warnings This section counts the number of errors and warnings where Exclaimer Mail Utilities has encountered a problem For example the number of incoming email messages where Exclaimer Mail Utilities has failed to add a disclaimer Feature Failed Total number of messages that should Incoming have had an incoming disclaimer added
40. d against no less than 4 public anti spam list providers and being classified as a bulk email sender Detection Center Bulk Bulk messages are still checked with the more aggressive DNS Blacklists which if needed will override the bulk classification Detection Center Spam The message is part of an ongoing spam outbreak SPF PASS Messages that result in an SPF pass will be classified with this test This allows for a very aggressive stance to be taken for example you can choose not to accept unsolicited messages from domains that do not result in an SPF pass This kind of aggressive stance on email messages should only be taken with the full knowledge that you will only receive messages that are sent from servers that result in an SPF PASS However this test does not guarantee that a message is not spam it merely ensures that there is a high degree of probability that the sender of this message is a genuine b sent the message and c can deal with the spam problem if that is what it is The earliest point that this classification can be performed is at MAIL FROM HTML Emails Exclaimer Mail Utilities does not have a scenario that uses this classification however it can be useful for very aggressive mail administrators who do not want to permit HTML email unless the sender is white listed This may seem quite tough but it can deal with a large portion of spam that comes in this form The earliest point t
41. e if it is a spam one later The earliest point that Recipient not in AD can be checked is at RCPT Manual Whitelist Manual Whitelist is similar in nature to the Manual Blacklist You can use this to ensure that messages from certain sources people or containing a certain combination of text characters in the subject are excluded from further anti spam tests The earliest point that this can be classified by Exclaimer Mail Utilities depends upon the data that is present in the Whitelist test If only IP address is specified then this classification can happen at HELO EHLO and then all other messages transmitted during this session will have at least this classification If Envelope FROM is specified then the earliest this classification can happen is at MAIL FROM If Envelope TO is specified then the earliest this classification can happen is at RCPT TO All other details require the message to be classified after the DATA command is complete Trusted IP Trusted IP is a server that you know will never generate spam This is usually a web server or other automatic system under your administrative control that can generate email messages You simply add the IP address or subnet of the machine that you are confident will never send spam The earliest point that this classification can occur is at HELO EHLO SPF Fail The SPF fail test is when the connecting mail server attempts to deliver messages from a particular
42. ece ee cece eee e eee teen ee ea teen eaeas 10 The Auto Whitelist WiZard cccccceeeeeeeeeeeeeeeeeceeeeeeeeeeeeeaeeeeeeeeseeesasaeeeeeeaeeeaeaeaeaeaeaeeeenegs 24 To configure the Auto Whitelist using the Auto Whitelisting WiZard ceeeeeeeeeeeeeeee ee eaenenees 24 CHADCGE 2 isinsiininiiniisem NHN Exclaimer Mail Utilities The Control Panel ccccccscccccccccccnnnseeecccenncsseenecesnass 22 Main MOU cicscssiedictstcccdeassiecsecsiadesncssecaweenetssedeseacdceaweessase sed cedeaeaedaded aaa aaa 27 The Ma ihc Menu sivincsdtandnenieenciadeceda daa da hed endnihelnaaeend aan nana niid inane As ab as ete oO 27 Setup panel 2 2 cece ee eeee eee ee ence cece ee eee ea ce eeee eee ee esse eeeeeeeeeeeasasaeeeeeeeeaeaeaeaeaeaeeeaeesasaceeueueuaeanes 29 The Setup Del ere esse cease tenets apetyanna TTT TETT TASTE TETTES 29 Remote Deployment ccccccceeceeeeeeeeecececeeeceeeaeaeauaeeeeeeeasacaceeeeeaeaeaeaeaeaeaeeeeeeeeseeeeeeuenaeaeas 33 The Remote Deployment DOX 1 0 0 eee nnn nineteen tara eaeaeas 33 Toset up Remote Deploy MeN ices sacsincesnas racema aia aaO cane save s0x4 AO Ea AOA AT AEI 34 TO SeUVUp acShared Tolder cicccscccrcparanacwansweteneaauntnenenenenancuaxanasesaseaemaman se easmanemanemenemabaumeaeen set 35 Deploy settings to Slave mail Servers 0 0 0 ccc nee unnn nuunuu nnna 35 PASSWOTCS 2 oc ceceee cece cece cesses ee eeee daraanan aa aaa aana na aaia aaa iaai 37 Whe Set PasSwoOr dDOXsiGinvieiniadsdateieniarandenrarai
43. ed to by Exclaimer Technical Support Error Handling tab zixl Identifiers Categorizer DNS Proxy Server Active Directory Performance Error handling 4nti spam g J Error Handling Deliver the r Discard the n Quarantine the but if that Fai but if that T Notify sender of the Error Handling action This is where you configure how Exclaimer Mail Utilities behaves when an error is encountered Error Handling Place a tick in this checkbox to enable error handling Deliver message anyway Select this option if you want Exclaimer Mail Utilities to deliver email messages that it has not been able to process Discard the message Select this option if you want Exclaimer Mail Utilities to discard messages that it has not been able to process Quarantine the message but if that fails deliver the message anyway Select this option if you want Exclaimer Mail Utilities to deliver email messages that it has not been able to process and has failed to write to the quarantine folder Quarantine the message but if that fails stop the SMTP service Select this option if you want Exclaimer Mail Utilities to stop the SMTP service if it has not been able to process an email message and has failed to write to the quarantine folder By stopping the SMTP service Exclaimer Mail Utilities will not allow the email message to be delivered Quarantine will fail if there are more than messages alre
44. ed to separate the list of text strings that Exclaimer Mail Utilities uses to search for reply separators However it is also used as a Separator within the style attribute of an HTML tag To preserve these semi colons without Exclaimer Mail Utilities seeing it as the next text string to search you must insert a backslash before the semi colon border none border top Spaces will look for one or more consecutive spaces When searching for a specific string Original_ Message Exclaimer Mail Utilities will match one or more spaces if a tab appears within the space and if a space rolls over into a line break For example Exclaimer Mail Utilities will match Original Message Original Message Original Message Message Classes This contains information that details what Exclaimer Mail Utilities will add disclaimers to By default Exclaimer Mail Utilities will disclaim mail messages but not appointments tasks etc We recommend that you do not modify this list unless directed to by Exclaimer support Should you need to change this you can do so by entering an appropriate list of MAPI message classes separated by a semi colon that you want Exclaimer Mail Utilities to disclaim Categorizer tab zix Identifiers Categorizer DNS Proxy Server Active Directory Performance Error handling Anti spam Internal exclaimer local Domains b Internal Address
45. eeeeesacceeeeeeeaeaeaeaeaeaeeeeeeeeseeeeeeeeuaeanas 83 The Logging amp Statistics Ppanel eee enn nanan neta REENE annat 83 About panel ccccceee sees cece eee ee ee esse sees ee ee ee eeeee assesses esas sees ease ee ee ease sa ee sees esse eeeeeeeeeeeenags 94 WREADOUE DANG ek E Cahn ah auaN URE at ch ete ak he eee E at ath heh kaha katt Nat haha ts 94 APPIVINOa lICENS ee eT 95 App ndDe By ciissid ecicinccacesnscccnieseis cosgansasasncaussesadenadenieasasacsaianessnnameasomiesssine BO Exclaimer Mail Utilities Other tools and features cccccccssnncnececccencnseeesseesass OO Disclaimer Editor ccccsccsecneeeeeeeeeeeeeeeeneeseeeeeeneeeeeenseee nena en seneeeeeeneeneaeeeenseeeeeeeeaeneeneesnaeae 97 The Disclaimer Editor DOX 0 00 naona REAREA AAE EAEE etna etna teas 97 Disclaimer Options ccccceeeeeeeeeeeeeeceeeeeeeeeeeaeaea eee eeeeeseeeseeeeeeeeeesaeaeaeaseeeeeseseeeeeeeaeeeagagag 109 The Disclaimer Options DOX ccc nt nnn nen naeaeaeaeaeaeas 109 TeMp late ccccce cece ee eeeeee eee ee ee esse ee inner ease sense ee eee aes nese ee ee ee ea seen eee eee 110 The Template Manager DOX ccecece eee eee tees eases a ana eens nena nena 110 The Insert Template DOX ccc aS 111 User Defined Fieldssii cosicctcscciecccecs enticcceasccsdesiies setsiassenseeseccsasieesnesseaedeccebueeeus seosseetens 113 The User Defined Fields DOX cece eee eee erent RN EEE RENEE REEE Ennn Ennn 113 The Insert Use
46. eidatadaduedeatadateduaieadiaad iid lend iadaddda E E 37 Advanced SettingGS cccccccceceeeeeeeeeeeeeeeeeeee seca caeeeeeeeeseeeeeeeeeeeeeeeasagagaeueeeeauaeaeaeaeeeeeaueeagags 38 The Advanced Settings DOX cece nent enter n enn nt nennnnteeataeaeaeaeas 38 Default Rules panel ccccccceceeeeeeeeeeeeeeeeeeeeeeeeaeaeaeaeeeeeeeaseeaceeeeeaeaeaeaeaeaeaeeeeeeseseeeeueueuaeanas 49 The Default Rules Panel cc eter ne EANNA Enuunan 49 Custom Rules panel cscscscecececeeeeeeeeeeeee cece esse esse sence eeeeaeaeaeaeaeeeeseseseeeeeeeeeeseeasaeaeeeeeeeeges 53 The Custom Rules panel cc cece ETT E 53 Add Mail Rule DOX cccccceceeeeee seen esse eeeeeeeeeeeesaeaceeeeeeeseeeseeeeeeeeeeseeasagaeeeeeueuaeaeaeaeeeaeaueeegags 55 The Add Mail Rule DOX 0 0 0 cece eet a daa a a aE 55 Rule Tester pamel cccccccecececeeeeeeeeeeeecececeeeeeeeaeaeeueeeeaeeeasaceeeeeeuaeaeaeauaeaeaeeeeeeeesaseceeueuaeanes 66 The Rule Tester panel pusseissa 66 Anti Spam Settings panel cccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaueeeeeueeeeaeasaeaceeeeeeeaeaeaeaeaeareeeneeees 69 The Anti Spam Settings panel ce ceeeeee teeter rere rere nee etree nnn ne ne NENNEN REEE annaa 69 Anti Virus Settings panel ccccceceeeeeeeeeeeeeeeeeeceeeeeeueeaeaueeeeeueeeeeeagaeaeeeeeueeauaeaeaeaeaeeeenesens 81 TNEADtVirus Settings panel cetcihnadanrtaanauduedadannnmadindnanaiuinceakudin OA 81 Logging amp Stats pannel cccceceeeeeeeeeeeeeceeeceeeeeeeaeaeaeee
47. enter Spam classified as SPAM by the detection center SPF PASS Total number of messages that were classified as passing the SPF checks HTML Email Total number of messages that were HTML formatted Email with Total number of messages that had attachment attachments Unclassified Total number of messages that were unclassified Exclaimer Virus Engine Counters This section counts the number of email messages that have triggered each virus test For example each time a virus infected email message is detected by Exclaimer Mail Utilities the Detection Center Virus count will increase by 1 Detection Total number of messages that were Center Maybe classified as maybe virus by the Virus detection center Detection Total number of messages that were Center Virus classified as virus by the detection center Exclaimer Timings This section monitors the amount of time it takes Exclaimer Mail Utilities to process certain features For example the amount of time it takes to add a disclaimer to an email message The counters in the timings and throughput sections have extra data computed by the Exclaimer Mail Utilities UI which is not available in the Perfmon counters as this information cannot be computed using the Perfmon tool Exclaimer Mail Utilities monitors the min max total and average values for the following counters The timing counters all show elapsed time not processor time This means that the timer was st
48. er Mail Utilities anti spam technology across your organisation Emails that Mail Utilities identifies as Spam will be marked in the subject so that your colleagues can identify any bulk email such as regular newsletters that they would like to continue receiving but may be at risk of being identified as Spam You should then use Exclaimer Mail Utilities great whitelisting and Auto whitelisting technology to ensure you always receive your customers emails Quarantined All messages that are classified as spam are marked in the subject field and in the message s Internet headers These messages are also redirected to the anti spam quarantine mailbox This scenario quarantines spam in a specific mailbox allowing you to assess the effectiveness of Exclaimer Mail Utilities Anti Spam solution In order to use this option you must set up a Quarantine mailbox so that Exclaimer Mail Utilities can safely quarantine your mail Deployed Recommended All emails identified by Exclaimer Mail Utilities as definitely spam are dropped Those that may be spam are marked in the subject Hardened Blocks all mail that is classified as spam or classified as possibly spam with an RFC compliant response to the sending mail server Unsolicited messages must result in an SPF_PASS otherwise the message will also be rejected Only use this scenario when you are sure that you have setup your mission critical accounts and you have whitelisted an
49. ere you can select the folder that you want to install Mail Utilities in Click on the Browse button to change the default folder location or click on Next gt to use the default location zox Destination Folder i exclaimer Select a folder where the application will be installed The Wise Installation Wizard will install the files for Exclaimer in the following folder To install into a different folder click the Browse button and select another folder You can choose not to install Exclaimer by clicking Cancel to exit the Wise Installation Wizard r Destination Folder C Program Files Exclaimer Browse 6 To begin the installation click on Next gt aix Ready to Install the Application excloimer Click Next to begin installation Click the Back button to reenter the installation information or click Cancel to exit the wizard lt Back Cancel 7 Exclaimer Mail Utilities will be installed on your server aids Updating System excloimer Exclaimer is currently being installed Copying new files File banner gif Directory C Program Files Exclaimer Images Size 4487 Time remaining 35 seconds 8 To complete the installation click on Finish ip Exclaimer Mail Utilities Setup 5 x exclaimer Exclaimer Mail Utilities has been See eet successfully installed Click the Finish button to exit this installation When
50. ervers authorized to send email and helps to identify faked or spoofed email messages By referring to the SPF policy that the domain owner has published Exclaimer Mail Utilities can identify whether an email message has been sent from an authorized email server Defer anti spam checks until after DATA command Place a tick in this option if you want Exclaimer Mail Utilities to defer its spam checks until after it has received the DATA command Exclaimer Mail Utilities will classify a message as spam as soon as it has all the data it needs to do so Exclaimer Mail Utilities usually defers processing of this classification until the entire message has been received which in SMTP protocol terms is after the DATA command has been completed In some cases Exclaimer Mail Utilities will block a sender before it reaches the DATA command You can force Exclaimer Mail Utilities to wait until after the DATA command using this option Using this option can make the whitelist and backdoor more effective as Exclaimer Mail Utilities waits until it has received the whole message before it performs any spam checks This option also allows you to treat both email messages sent directly to you or those relayed via a secondary MX server equally helping to minimize false positives Choosing to defer spam checks until after the DATA command does not affect Exclaimer Mail Utilities spam blocking rate If you are worried about the bandwidth remove the
51. es External Domains External Addresses ke bile lie Treat all contacts as external addresses J Bifurcate non TNEF messages that are categorized as both internal amp external Reset OK Cancel This tab allows you to override how Exclaimer Mail Utilities categorizes emails as internal outgoing or incoming These settings are used by the Rules Processor to differentiate between internal incoming and outgoing email messages Internal Domains where you enter the SMTP domains that you are authoritative for This will usually be your organization s primary domain including the ubiquitous local It may also contain other domains that you have pre filled in your Exchange Administration or IIS setup Email addresses that end in these domains will be considered as internal addresses Internal Addresses where you enter specific email addresses that you want categorized as internal that would otherwise have been categorized as external This is used to define the Anyone Internal option in the Addressing tab of the Add Mail Rule box see Add Mail Rule box section External Domains where you enter a list of domains that you want categorized as external that would otherwise have been categorized as internal External Addresses where you enter a list of specific email addresses that you want categorized as external that would otherwise have been categorized as internal Treat all contacts as external addres
52. esponding You can use this option to enable or disable all auto responders IMPORTANT To apply any changes you have made you must click on the Save icon in the left hand menu gt Remote Deployment The Remote Deployment box This dialog box contains the options that allow you to connect to other slave mail servers to upload settings from your main mail server List of remote deployment connections 3 Remote Deployment Path Brightly Site BrigO1 exclaimer Stedmond Site Sted01 exclaimer Name Details Deployment Status To close without saving settings To Deploy settings to slave servers To verify connections To enter path of log file To delete an existing remote deployment connection To edit an existing remote deployment connection To add a new remote deployment connection The Remote Deployment table is divided up into four columns Name Contains the names of the slave mail servers you have set up remote deployment for Path Contains the path to the shared folder where the exclaimer dll file can be found on each of your slave mail servers you have set up remote deployment for Details Contains the version number of the exclaimer dll file on your slave mail servers you have set up remote deployment for Deployment Status Contains a report detailing the status of each slave mail server you have set up remote deployment for Add This button a
53. eturn to a previous step M Start Auto whitelist wizard after setup wizard Finishes lt Back Finish Congratulations you have now completed the Exclaimer Mail Utilities Setup Wizard The Auto Whitelist Wizard This section describes how to navigate the Mail Utilities Auto Whitelist Wizard The Auto Whitelist wizard identifies email addresses that your organization sends email to regularly and adds them to your Anti Spam Auto Whitelist This guarantees that you will be able to receive email messages from clients that you are currently in email contact with Note the Auto Whitelist Wizard is not available in Exclaimer Mail Utilities 2007 The Exclaimer Mail Utilities Auto Whitelist Wizard should have started automatically after you clicked on Finish in the Setup Wizard If the wizard didn t start you can start it manually Click on the Start button click on Programs click on Exclaimer and click on Auto Whitelisting Wizard To configure the Auto Whitelist using the Auto Whitelisting Wizard 1 Click on Next gt Exclaimer Auto Whitelist Wizard i x exclaimer Welcome to the Exclaimer TIOE Auto Whitelist Wizard This wizard will scan each mailbox in your organization to determine the list of addresses that your co workers have previously been in contact with Each address will be added to your Exclaimer Anti Spam Auto Whitelist This means that mail From people previously in contact with your org
54. f you have received this message in error please notify us immediately by replying to the message and deleting d it from your computer Messages sent to and from us may be monitored d Internet communications cannot be guaranteed to be secure or error free d as information could be intercepted corrupted lost destroyed arrive d late or incomplete or contain viruses Therefore we do not accept responsibility for any errors or omissions that are present in this d message or any attachment that have arisen as a result of e mail d transmission If verification is required please request a hard copy d version Any views or opinions presented are solely those of the author d and do not necessarily represent those of the company lt body gt lt div gt _Sojrce_ Preview HTML Previdw RTF Preview Pidin Text Insert Tamplate To close without saving changes To close and save changes To import a template from an external source To insert a template from a list of pre designed templates Plain Text email preview RTF email preview HTML email preview HTML Source Editor WYSIWYG HTML Editor Colors This is where you select the colors you want to use for your text text highlighting or background You can access a more comprehensive list of colors by clicking on More Colors to open the Colors box Exclaimer Mail Utilities can also intelligently select the colors used in your organization s logo Y
55. fault Rules Panel The Logging amp Stats See Logging and Stats Panel The Rule Tester See Rule Tester Panel The Save 28 Setup See Setup Panel The Main Menu The 27 Passwords 37 Remote Deployment box The 33 Rule Tester Panel Attachment 65 Basic Advanced test results box 67 Message Section 66 Preview window The Auto response 66 Final Message 66 Journal Message 66 Original Message 66 Preview window The 67 Recipient 65 Run advanced test 66 Run basic test 66 Sender 65 Subject 65 121 Rule Tester Panel The 65 Error Handling Messages 30 Set Passwords box The 37 Message J ournaling 30 Setup Panel Rule Conflict Reports 29 Admin Contact 29 Suppress read receipts from all journal accounts Anti Spam 32 30 CAEN F Auto Responding 32 Zero Hour Virus Protection 32 Enable Disclaimers 30 Setup Panel The 29 Enable Envelope J ournaling 32 Template Manager box The 108 109 Enable Exclaimer 29 User Defined Fields The 112 122
56. field Edit Preview disclaimer You use this button to change the text in the disclaimer you have applied It opens the Disclaimer Editor window that as well as allowing you to edit your email s format also allows you to preview your changes in HTML RTF and Plain Text For more information on the Disclaimer Editor see the Exclaimer s Disclaimer Editor section in Appendix A Disclaimer options This is where you set up the Encoding method and Character set used for both HTML and Text email You can also specify exactly how to attach disclaimers to normal encrypted and digitally signed email For more information on the Disclaimer Options box see the Disclaimer Options box section in Appendix A Message J ournaling Add Mail Rule E Sender Recipient Addressing Delivery Options Disclaimers Message Journaling Auto responder Journal internal mail Always journal mail z IT then process next applicable internal journaling rule Journal external mail Always journal mail z I then process next applicable external journaling rule Journal copiesto f Default Browse Rule enabled OK Cancel Journal internal mail This allows you to select between Ignore this rule Always journal mail and Never journal mail then process next applicable internal jounaling rule Placing a tick in this checkbox ensures that Exclaimer Mail Utilities will process all the remaining internal mail journalin
57. from us may be monitored Internet communications cannot be guaranteed to be secure or error free d as information could be intercepted corrupted lost destroyed arrive late or incomplete or contain viruses Therefore we do not accept d responsibility for any errors or omissions that are present in this d message or any attachment that have arisen as a result of e mail d transmission If verification is required please request a hard copy d version Any views or opinions presented are solely those of the author d and do not necessarily represent those of the company lt body gt lt div gt Edit Source Preview HTML Preview RTF Preview Plain Text Insert Template Import OK Cancel Undo and Redo Cut Copy Paste Align text Horizontal rule Insert Hyperlink Insert Picture Insert Active Directory User Defined Fields Insert Table Removes text formatting yy Disclaimer Edit or i aixi Times New Roman ei fid l Bg z ul AJZ m 43 n ujb amp Bl E el fied a Original Email This message and any associated files is intended only for the d use of the individual or entity to which it is addressed and may d contain information that is confidential subject to copyright or d constitutes a trade secret If you are not the intended recipient d you are hereby notified that any dissemination copying or d distribution of this message or files associated with this message d is s
58. full path with a semi colon For example c email file1 pdf c email file2 pdf Message Body This allows you to edit the auto response message and specify whether you want to use the fields from the original message or from the auto response message Use merge fields from fields take data from the sender s email message and allow you to use it in the auto responder For example you could use the sender s Display Name to personalize the auto responder s content Original message This means that you can utilize the fields from the message of the original sender For example you can include their SMTP address Auto response message This can use fields from your Active Directory or the fields contained within the sender s original email message These can then be used to personalize the auto response Edit Preview response This button allows you to create edit the content of the auto responder Response options This is where you set up the Encoding method and Character set used for both HTML and Text email Sender Recipients sub tab This is where you can you can specify the sender and who receives the auto response Send auto response to original sender This sends the auto response to the original sender Send auto response to This sends the auto response to a specific email address of your own choosing Auto response should appear to be from This is where you can ente
59. g behind this classification The earliest point that this can be performed is at HELO EHLO DNS Blacklist Exclaimer Mail Utilities relies primarily on Spamhaus who in our opinion operate one of the most professional services on the internet We also refer to SpamCop NJ ABL and SORB all of whom offer credible services albeit slightly more aggressive All of these organizations maintain lists of IP addresses that have sent or are currently in the process of sending spam Some of them also maintain lists of dial up address ranges and other machines that their subscribers would not like to communicate with Some of these DNS Blacklists are used to reject email from certain servers outright while others verify and classify email as bulk The earliest point that this classification can be performed is at HELO EHLO DNS RHS Whitelist Where the DNS Whitelist classification is attempting to check the IP address of the incoming mail server the RHS variation checks the domain of the sender for his reputation Again there is very little available in this category at the present The earliest point that that this classification can be performed is at MAIL FROM DNS RHS Blacklist DNS RHS Blacklists only provide a way to trap a small amount of spam The service provider that we use is bogusmx at http www rfc ignorant org This is a list of domains that have been proven to use bogus MX records This was once a way for a s
60. g rules journaling to further mailboxes where applicable Journal external mail This allows you to select between Ignore this rule Always journal mail and Never journal mail then process next applicable external journaling rule Placing a tick in this checkbox ensures that Exclaimer Mail Utilities will process the next external mail journaling rule journaling to further mailboxes where applicable Journal copies to This allows you to select the mailbox you want to journal your mail to For example you can create two custom rules to specify that emails between certain departments are journaled to one mailbox whilst external emails from another department are journaled to a different mailbox Auto responder tab Sender Recipient Addressing Delivery Options Disclaimers Message Journaling Auto responder Auto responder MRA Menken z J then process next applicable auto responder rule Subject Content Sender Recipients Options Subject Reply using original subject I Prepend text to subject I Append text to subject C Reply using this subject Attachments Add the original message as an attachment J Add the following files s as attachment s Browse Message Body Use merge fields From Original message C Auto response message Edit Preview response Response options Rule enabled OK Cancel
61. ges that pass through certain Exclaimer Mail Utilities features For example you can count the number of email messages that have had disclaimers added to them Up time Disclaimers Incoming Disclaimers Internal Disclaimers Outgoing Disclaimers Total J ournaled incoming messages Time in weeks days hours minutes and seconds that the Exclaimer Mail Utilities system has been running Each time the server is rebooted or the IIS admin service is restarted this counter will reset Number of messages that were classified as incoming that had a successful disclaimer added Number of messages that were classified as internal that had a successful disclaimer added Number of messages that were classified as outgoing that had a successful disclaimer added Total number of disclaimers that were added to messages Number of messages that were classified as incoming that were journaled J ournaled internal messages J ournaled outgoing messages J ournaled messages Delivery Options Auto response Anti spam Not Spam Anti spam Marked Anti Spam Rejected Anti Spam Bounced Anti spam Discarded Anti spam Detection center messages Number of messages that were classified as internal that were journaled Number of messages that were classified as outgoing that were journaled Total number of messages that were journaled Total number of messages that ha
62. gnore this rule Use these delivery options and Don t use delivery options Deliver the message to the original recipients This delivers the email message to its original recipients Do not deliver the message to anyone This stops the message being delivered to anyone The message is destroyed so no copy is stored Deliver the message but change the From and Reply To addresses This allows you to change the email message s From and Reply To fields so that you can specify a different sender and or email address the recipient replies to Deliver the message but change the destination as follows This allows you to change where email messages are being sent Email sent to a specific email address or domain can be rerouted to an alternative email address or domain You can use wildcards to specify all email addresses or all domains Deliver the message but append the following domain to all recipients This will append another domain on to the recipient s email addresses For example peterj exclaimer com anotherdomain com Convert MIME message to plain text This checkbox allows you to convert HTML or RTF MIME messages you send or receive into plain text email messages Disclaimers tab Tee J Sender Recipient 21xi Addressing Delivery Options Disclaimers Message Journaling Auto responder Disclaimer Use this disclaimer J then process next applicable disclaimer rule T D
63. hat this classification can be performed is after the DATA phase Email with attachment Exclaimer Mail Utilities does not have a scenario that uses this classification it can be useful for very aggressive mail administrators who do not want to permit email that has attachments unless the sender is white listed This may seem quite tough but it can deal with a large portion of spam that comes in this form The earliest point that this classification can be performed is after the DATA phase Unclassified Messages that have remained unclassified through all the previous white and black testing will have this classification This classification could be used to implement a challenge response type solution Challenge Response on its own is generally regarded as a bad technique to combat spam Nevertheless it is a very effective solution and this is what initially attracts people to it This kind of approach is generally considered bad practice because the backscatter generated from challenging every spam message simply adds to the problem on the internet rather than reducing it However if you choose to implement a challenge response approach then we recommend you use as many of the previous tests to classify the message in other ways before issuing a challenge This is the premise behind the Hardened scenario where messages that are not classified as spam or not spam that do not result in SPF pass are issued a chal
64. he Test Results section Advanced Select between the advanced and basic query mode The Advanced mode allows you to type in the query strings manually Text When you test your query you may be warned that some of the attributes you used are not indexed This will result in a slow query Consider creating a different query or editing your Active Directory schema to index the attribute IMPORTANT To save any changes you make in the Active Directory Attribute Query Editor click on OK then click on the Save icon in the left hand menu Attribute Query Example If your organization has offices throughout the world you can create a set of rules that apply a different disclaimer depending on the value set in the Country C Active Directory Attribute field This would allow you to create a set of disclaimers that you can deploy from a central location to comply with local regulation For example you could create a rule that adds a country specific disclaimer to email messages sent from users in Great Britain GB Query Wizard Start with No one X then Add E users where country Wlseeaao Be 119 Index About Panel Licensed Customer Details 93 Licensed Product Details 93 Support Details 93 Version Information 93 About Panel The 93 Active Directory Attribute Query Editor Exclaimer s 115 Add Mail Rule box Addressing tab 55 Active Directory Attributes 56 Active Directory Container O
65. imer Mail Utilities Control Panel clicking the Setup icon and removing the tick from the Message Journaling checkbox We recommend that email is journaled to a dedicated account that is not in regular use This avoids inadvertent responses from a journaling account To apply any changes you have made you must click on the Save icon in the left hand menu Custom Rules panel The Custom Rules panel This is where you can create your own custom rules 1 Mad Utilities Control Panel Parle exclaimer mail utilities Version 4 50 adc spam messages to the Quarantine patil folder Z Aerea where a message header equals X Diclamer MaytaSpam DK Ayane Branch Office of heroa viene the atija coreana US Otia Aryone The highest priorty nde at the top Ples are scanned from top W a mal message doesnt match ary nde hon tre dink nies nd ba porer Fo fix Add rule You use this button to create a custom rule Copy You use this button to copy an existing custom rule Select the rule you want to copy before clicking on this button Edit You use this button to modify an existing custom rule Select the rule you want to edit before clicking on this button The changing of a custom rule cannot be undone Exit the control panel without clicking on the Save icon to cancel your changes Delete You use this button to delete a custom rule Select the rule you want to delete before clicking on this b
66. l Catalog This is where you can enter the FQDN of the Global Catalog Server that Exclaimer Mail Utilities will use in Active Directory queries For example GC gcservername domain local Domain Controller This is where you enter the FQDN of The Domain Controller that Exclaimer Mail Utilities will use to contact the Domain Controller This can be a server name or a domain name For example DC dcservername domain local Cache the Active Directory search objects Place a tick in this checkbox to cache the Active Directory search objects TTL This is where you enter the amount of time between caches Exclaimer Mail Utilities will normally cache the information used to find the best catalog server for 5 minutes for performance reasons After this time it will refresh the information and may choose a different catalog server Credentials This is where you enter the information required to log into a specific domain controller It is important to ensure that the credentials supplied have adequate read access to the Active Directory You should only use this option when instructed to by Exclaimer Technical Support Performance tab ITT zx Identifiers Categorizer DNS Proxy Server Active Directory Performance Error handling Anti spam V Permit asynchronous message processing This tab displays the processing settings for Exclaimer Mail Utilities DO NOT modify this setting unless instruct
67. lates for regions around the world Please select your region If your region is not listed then select Not listed gt Select your region United Kingdom gt Note Template content is copyright Exclaimer Ltd 2001 2007 You are permitted to use the text only upon emails sent to from your organization You may not reproduce these disclaimers in any other form electronic or Paper or use them in any other form without express prior permission from Exclaimer Ltd lt Back Cancel 15 16 This step in the wizard only appears if you have enabled disclaimers Select the disclaimer that you want to appear on your outgoing email Click on Next gt Exclaimer Setup Wizard val Choose template exclaimer mail utilities Please choose the template to apply to emails that is most suitable for your organization You will be given the option to choose the scope of emails being affected ranging from all outgoing emails down to only emails from a specific person to another specific person Select the template Exclaimer Corporate Disclaimer lt Back Next gt Cancel This step in the wizard only appears if you have selected a disclaimer that requires User Defined Fields If you select a template that requires User Defined Fields you will be informed then asked for the information needed Click on OK and fill out the required fields Mail Utilities Control Panel E x
68. lenge IMPORTANT It is quite permissible to start with a pre defined scenario and then make custom changes to that scenario To apply any changes you have made you must click on the Save icon in the left hand menu Anti Virus Settings panel The Anti Virus Settings panel alain exclaimer mail utilities Version 4 50 Zero Hour Virus Protection Settings Rule _ Action Then Rewi T wile mttos Erdamer Vius wil hyve MAYBE appersied to be prepended wth TMAYBE VIRUST emie servar vibe rajtad with SEO 2200028 Vrams rek mccopled BASALIIE This panel contains all the Anti Virus tests Exclaimer Mail Utilities performs on all incoming email messages The table is divided up into four columns Rule Contains the names of each individual virus test Action This determines what each test does when it is triggered Then This details what the test does once it has completed its process Result This details what happens to a message if it matches the test criteria The virus tests that are performed on all incoming email messages are as follows Detection center Maybe virus This identifies email message that are suspected of containing a virus Detection center Virus This rejects email messages that contain a virus IMPORTANT To apply any changes you have made you must click on the Save icon in the left hand menu gt Logging amp Stats panel The Loggi
69. llows you to add a slave mail server to your remote deployment list Edit This button allows you to edit the details of an existing slave mail server name and path Delete This button allows you to delete an existing slave mail server entry Log File This is where you enter the path detailing where you want the remote deployment log file stored For example c logging RemoteDeploymentLog txt Leave this field blank if you do not require a log to be stored Scan This button allows you to validate the connections to your slave mail servers It will also report the installation status on each of your configured servers Deploy This button allows you to apply the settings from your master mail server to all your slave servers Close This button closes the Remote Deployment dialog box To set up Remote Deployment 1 Share the folder where the exclaimer dll file is located on each of your slave mail servers that already have Exclaimer Mail Utilities installed 2 Open the Exclaimer Mail Utilities Control panel 3 Click on the Setup icon in the left hand menu 4 Click on the Remote Deployment icon in the bottom right of the Setup panel 5 Click on the Add button in the Remote Deployment dialog box 6 Type the name of the server in the Name field and the UNC path where the exclaimer dll file can be found For example server2 Exclaimer 7 Click on OK To set up a shared folder 1 On
70. lt administrator josh local gt scm lt asd asd cm gt i asd asd cm Exclaimer Test Message Dear Customer Welcome to Exclaimer the definitive email accessory for Microsoft Exchange 2000 and 2003 This is an example email message that you can use to test the rules and features of Exclaimer Thank you The Exclaimer Team Original Message From Exclaimer Customer To sales exclaimer com Sent Monday January 05 2004 11 08 AM Subject Your Exclaimer product Dear Sir Character set iso 8859 1 Encoding 7bit Save As To close the preview box To save the email message To print the email message Body of the email message Indicates the character set used in the email Basic Advanced test results box This is where you can view the list of logical decisions Exclaimer Mail Utilities has made based on your Mail Utilities set up including default and custom rules and the information that you have entered in the Rule Tester s Sender Recipient Subject and Attachment fields This list will detail exactly how the test message was processed including when and what type of delivery option disclaimer email journaling and auto responding options have been applied to it Anti Spam Settings panel The Anti Spam Settings panel Options tab iaj xi exclaimer mail utilities Version 4 50 a Anti Spam Settings parry Options Soraros adeno var Merson Critcal Accounts Accounts tha
71. n this checkbox Exclaimer Mail Utilities will resolve Group membership data from a Global Catalog rather than a Domain Controller Active Directory Attributes This allows you to match specific Active Directory attributes and values The Browse button changes into the Settings button when this option is selected You can use it to create the rule query you want to resolve See the Active Directory Attribute Query Editor section in Appendix A Subject contains This will match text in the Subject field This selection also supports wildcards enquiry or quote The Remove from Subject checkbox will appear when this option is selected If you place a tick in this checkbox Exclaimer Mail Utilities will remove the text that it matches in the Subject field Message header equals This will match text in the message header field The general form of a message header is Field Value Exclaimer Mail Utilities allows you to specify either the Field or the Value and use an asterisk to perform wildcard matching For example chris would match emails received from anyone with the text chris contained anywhere in their email address or display name The free text box at the bottom of the list This is where you enter the text username domain etc that you want to match The text you type in this box is not case sensitive Examples of text Email address user exclaimer com exclaimer com Email D
72. n external test account e g a Hotmail account You can change the scope later in the control panel Scope All outgoing messages only messages From oo C toan yone eo m 19 This step in the wizard only appears if you have enabled disclaimers This is where you can preview and edit your email disclaimer You can preview your selected disclaimer with pre populated information from your Active Directory Enter the Active Directory user you want to use in the Use example email and AD fields from text box Alternatively you can view your disclaimer without pre populated fields by un checking the Use example email and AD fields from checkbox To edit your disclaimer click on the Edit Disclaimer button For more information on the Disclaimer Editor go to the Disclaimer Editor section You can also edit this disclaimer once Exclaimer Mail Utilities has completed its set up You can also set up more advanced disclaimers that trigger on more specific criteria For example you could create a rule that adds a different disclaimer to email messages being sent to a specific domain Click on Next gt Mail Utilities Setup Wizard Preview Disclaimer exclaimer mail utilities IMPORTANT This message is private and confidential If you have received this message in error please notify us and remove it from your system Dear Mr Smith This is an example email message that yo
73. nel The 53 Default Rules Panel Disclaimer tab 49 Disclaimer options 50 Don t add disclaimer if body contains 50 Don t add disclaimer if subject contains 50 Edit Preview disclaimer 50 Incoming 49 Internal 49 Outgoing 49 Remove from subject 50 Message J ournaling tab 52 Journal copies to 52 Journal incoming mail 52 Journal internal mail 52 Journal outgoing mail 52 Default Rules Panel The 49 Disclaimer Editor 96 Colors 99 HTML tag formatting toolbar 104 Insert Table box 105 Logo Colors tab 103 Named Colors tab 101 Properties box 106 System Colors tab 102 Web Palette tab 100 Disclaimers See Default Rules Panel The or Custom Rules Panel The Insert Template box The 110 Insert User Defined Fields The 114 Logging and Statistics Panel Logging tab 82 Enabled 82 Errors 82 Folder 82 Keep file for 82 Log files 83 Message flow 82 Transactions 82 Warnings 82 Statistics tab Copy 92 Exclaimer DLL 91 Exclaimer Emails Processed 83 Exclaimer Errors amp Warnings 86 Exclaimer Features 84 Exclaimer Spam Engine Counters 86 Exclaimer Throughput 90 Exclaimer Timings 88 Exclaimer Virus Engine Counters 88 Refresh Stats 92 Reset Stats 92 Statistics tab 83 Logging and Statistics Panel The 82 Main Menu About See About Panel The Anti spam See Anti Spam Settings Panel The Anti virus See Anti Virus Settings Panel The Custom Rules See Custom Rules Panel Default Rules See De
74. ng amp Statistics panel This panel is broken down into two tabs that contain data on Exclaimer Mail Utilities performance and settings Logging tab zaz exclaimer mail utilities Version 4 50 x Logging amp Statistics T _ ggi Rides CAWINDOWS Sy REIL oF tes ies Keep fiesta FO dings Log Files dakespam Morelry 1 Oct 2007 9 610 bytes XJ Chh Fle to open N Notepad cS iio Enabled To enable or disable Exclaimer Mail Utilities error warnings transaction and message flow logging You need to place a tick in this checkbox before you can enable the options below Errors Place a tick in this checkbox to enable Exclaimer Mail Utilities error logging Warnings Place a tick in this checkbox to enable Exclaimer Mail Utilities warning logging Transactions Place a tick in this checkbox to enable Exclaimer transaction logging Message flow Place a tick in this checkbox to enable Exclaimer Mail Utilities message flow logging Folder You use this to enter the root of the folder where you want Exclaimer Mail Utilities log files to be saved Keep files for You use this to enter the number of days you want to keep the Exclaimer Mail Utilities log file for Once the age of a log file has exceeded the number of days you specify it will be permanently deleted Log Files This contains a list of all the log files Exclaimer Mail Utilities has created To view a log you
75. ntially a re usable disclaimer and may contain text formatting graphic images and fields You create and modify templates using the Disclaimer Editor see the Disclaimer Editor section If you choose a template that includes User Defined Fields you may be asked to provide information for use in these fields 112 User Defined Fields The User Defined Fields box Exclaimer Mail Utilities User Defined Fields allow you to set specific types of company information that is relevant to all users You can even create you own User Defined Fields to contain any information you like These fields can then be used in Exclaimer Mail Utilities pre designed email templates and disclaimers Button Descriptions List of User Defined Fields Content of selected User Defined Field Z Edit User Defined Field Example Lising User Defined Fields User Defined Fields Company Singleline Address Company Strapline User defined fields allow you to maintain content in many ia Tel eps h f i mara Compan at disclaimers without having to edit them individually They are Company Logo also used by many of the pre defined templates to collect a Company Business Card Logo corporate logo for letterhead style templates and business Company Reg No Company Reg Address card style templates Company Director Company Directors This allows you to easily change the visual look and feel for Local companies house office the standard templates
76. o Rule Tester panel The Rule Tester panel This is where you can test the rules you created in the Default Rules and Custom Rules panels For example you may want to check that a rule triggers maybe adding a different disclaimer when an email is sent to a specific person Please note no email messages are actually sent by Exclaimer Mail Utilities rule tester Mod Utiiaies Control Panel le xj exclaimer mail utilities Version 4 50 Ee Rule Tester 2 Sender arte damer com Motin paren geerdigeorarg ret em HR Odah Subject Errime Mad tities Tont Meee Que real emad i cara Laces Aadne during these tests stom rules as toma for inbound Journaling Using detauit rules Wo suitable custom rules found for outbound journaling Using default rules Fo fir Sender This is where you enter the email address of the sender of the email This can be from a specific external domain or sent from your own internal domain Recipient This is where you enter the email address of the recipient of the email This can be to a specific external domain or to a user on your own internal domain Subject This is where you can enter specific subjects to trigger some of your custom rules should you have them set up in this way Attachment This is where you can add an attachment as a file path e g c email file1 pdf to the email rule test Run basic test This button displays
77. o find out their RGB color reference Colours x Web Palette Named Colors System Colors Logo Colors Logo file C Program Files Exclaimer UserFiles Exclaimer Logo gif Browse exclaimer Mail Utilities for Microsoft Exchange 190 200 C 400 C 800 Optimal colors From logo OB BB BOSBBULUSBOOOGB Cancel 104 HTML tag formatting toolbar The HTML tag formatting toolbar appears near the bottom of the Disclaimer Editor window and displays the nested HTML tags leading to wherever the cursor is positioned on the page Clicking on one of these tags displays a list of options movvu yvy va uuy ey uye a transmisaim Tf verifiratim ia remiired nlease remeat a hard eony lt body gt lt p gt lt table gt lt tbody gt lt tr gt lt td gt lt p gt F Source Preview HTML Preview RIF Preview Plan Tex Tag Options The tag options displayed here are for the lt table gt tag Some tags will display more or fewer options wee Ve wuy ye a vi w muis transmiasinm Tf verification ia remiired nlease remesrt a hard enny lt body gt lt p gt lt table gt lt tbody gt lt tr gt lt td gt lt p gt Select contents gt Preview Plain Text Append row to table i Delete tag and content Delete tag only Insert Template Import OK Cancel Delete content only Properties The options that appear in the men
78. omain exclaimer co uk Active Directory Container Exclaimer local Users Container Organizational Unit Active Directory Administrator Users and Groups Administrator exclaimer com and aliases Accounts Exclaimer local Rule name This is where you enter the name of your custom rule It is best to name the rule with a description that helps to identify what the rule does You may also find it useful to enter when changes were made to a rule if you have many people administering your server Rule enabled This checkbox appears on all tabs and allows you to deactivate the rule without having to remove or delete it Delivery Options tab 7 Add Mail Rule g xi Sender Recipient Addressing Delivery Options Disclaimers Message Journaling Auto responder Delivery options ARAA RAELA EINE Deliver the message to the original recipients Do not deliver the message to anyone Deliver the message but change the From amp Reply To addresses From Browse ReplyTo Browse C Deliver the message but change the destination as follows Email sent to address es or domain s should be rerouted to domain or email address Deliver the message but append the following domain to all recipients Append this domain T Convert MIME message to plain text Rule enabled OK Cancel Delivery Options This allows you to select between I
79. oming messages for spam DNS Lookup Elapsed time in milliseconds taken ms waiting for DNS servers to reply for anti spam operations Detection Elapsed time in milliseconds taken for center lookup the round trip to the detection center ms for anti spam classification Total ms Elapsed time in milliseconds that Exclaimer Mail Utilities was processing messages Exclaimer Throughput This section monitors the amount of time it takes for Exclaimer Mail Utilities to process and categorize email messages Message Total number of messages per second Submission being received by Exclaimer Mail Utilities In sec at the message submission stage Message Total number of messages per second Submission leaving Exclaimer Mail Utilities at the Out sec message submission stage If the total number In sec is greater than the total number Out sec then this may indicate a message flow problem Investigation of any errors being generated is recommended Post Total number of messages per second Categorize In being received by Exclaimer Mail Utilities sec at the post categorization stage Post Total number of messages per second Categorize leaving Exclaimer Mail Utilities at Out sec the Post Categorize Out stage If the total number In sec is greater than the total number Out sec then this may indicate a message flow problem Investigation of any errors being generated is recommended Size MB Total size of messages being
80. on t add disclaimer if subject contains you use this to send email messages without adding a disclaimer You can configure Exclaimer mail Utilities to not add a disclaimer if the subject of an outgoing or internal email message contains a specific piece of text in the Subject field For example remove disclaimer This will be identified by Exclaimer Mail Utilities and a disclaimer will not be added Remove from subject you use this to remove the piece of text you used to prevent the disclaimer using the Don t add disclaimer if subject contains option This ensures that the recipient will not see the remove disclaimer text in the message subject field Edit Preview disclaimer you use this button to change the text in the disclaimer you have applied It opens an Disclaimer Editor window that as well as allowing you to edit your disclaimer s format also allows you to preview your changes in HTML RTF and Plain Text For more information on the Disclaimer Editor see the Disclaimer Editor section in Appendix A Disclaimer options this is where you set up the Encoding method and Character set used for both HTML and Text email disclaimers You can also specify exactly how to attach disclaimers to normal encrypted and digitally signed email For more information on the Disclaimer Options box see the Disclaimer Options box section in Appendix A IMPORTANT If an email has multiple recipients some of whi
81. on t add disclaimer if body contains J Don t add disclaimer if subject contains T Remove from subject Edit Preview disclaimer Disclaimer options Rule enabled OK Cancel Disclaimer This allows you to select between Ignore this rule Use this disclaimer and Don t add disclaimer then process the next applicable disclaimer rule Placing a tick in this checkbox ensures that Exclaimer Mail Utilities will process the next disclaimer rule in the list adding further disclaimers where applicable Don t add disclaimer if body contains You can use this to ensure that you don t add more than one disclaimer to an email that includes multiple replies It is best to keep the phrase that Exclaimer Mail Utilities looks for short Emails are reformatted by email software every time a reply is created or an email is forwarded A short distinctive phrase has more chance of surviving reformatting than a long one The phrase must appear in the disclaimer If it appears elsewhere this feature may not work It is important to remember that this phrase is also case sensitive Don t add disclaimer if subject contains This doesn t add a disclaimer to email messages that contain a specific piece of text in the Subject field The Remove from Subject checkbox will become active when this option is selected If you place a tick in this checkbox Exclaimer Mail Utilities will remove the text that it matches in the Subject
82. or lazy write to the log file If this is a large number this may indicate a problem perhaps low disk space in the log file directory Number of messages passed to Exclaimer that have not been processed yet Reset Stats This button resets all the counters and monitoring devices to 0 Refresh Stats This button refreshes all the stats so you can view the most up to date information Copy This button copies all the statistics to the clipboard where you can paste it into another program like Notepad IMPORTANT We recommend that you enable Errors and Warnings This way errors during Exclaimer Mail Utilities operation will be logged which may help any Exclaimer Technical Support investigation The statistics panel refreshes every 10 seconds If you have made any changes in the logging panel you can apply any changes you have made by clicking on the Save icon in the left hand menu All these statistics are available as PerfMon counters The statistics in the Statistics tab will be reset when you reboot your server About panel The About panel This panel contains information concerning the licensing and version of the Exclaimer Mail Utilities software This is also where you apply your Exclaimer license and activate the software Mad Utildies Control Panel aia exclaimer mail utilities Version 4 50 Licensed Customer Details Name ben Company q Contact email deta com Licensed Product De
83. ou can view the logo colors tool by clicking on Logo Colors Times New Roman dfhey7E BruaA4 O om amp Bl tf Automatic EEEE EEE IMPORTANT This message is private and confidential If you i oO Hi m n error please notify us and remove it from your system o E Bo Og BOOSOOABO OBOM m he e More Colors Logo Colors Original Email Above Reply Separator Your company name is a limited company registered in Eng Renistered number Renistratinn Na Renistered nffire Ren 100 The Colors box The Colors box allows you to select from a wider range of colors It contains four tabs that enable you to use a variety if different color types The Web Palette tab This is where you can choose from the 216 standard web safe colors Hover over the colors to find out their RGB color reference x Web Palette Named Colors System Colors Logo Colors aie II BE mm oie IAD Emm Emm IO BE mmm Emm HO DBE mmm Een DEE Emm BEEN DDE EH mm E FT UD ieee LG UGGS enn TD EEE mm Benn ULL EE ee Emm HO DBE mmm A i IE hm mm ma lia mis Ff oF E E eee UG Bem HL l EE eee Benen DD UD EEE ee E N UGGS oe 8 a N a GG GGG 101 The Named Colors tab This contains a complete list of named web colors Hover over the colors to find out their color reference x Web Palette Named Colors System Colors Logo Colors
84. ou regularly communicate with and this allows you to have a high degree of confidence that you won t miss an important email because of a misclassification There is a practical limit to the size that this list can become and we ve defaulted this to 50 000 entries Old stale entries are removed in the natural course of time correspondents that you communicate regularly with have their importance increased so that they are less likely to fall off the end The earliest point that this classification can be performed is at MAIL FROM SPF Softfail This test is similar to SPF fail but is not as aggressive It merely indicates that the domain owner was unsure if the sending mail server was legitimate or not The SPF specification states that email with this classification may be treated to more scrutiny You can choose to reject messages of this classification if you so wish Like the SPF Fail the earliest point that this classification can be performed is MAIL FROM DNS Whitelist DNS Whitelists are not as successful as once hoped but there is good reason for an optimistic future The theory is that if your IP address has a reputation for not sending spam then you might be able to bypass irritating content based anti spam systems This primarily targets large bulk mail senders and has so far not shown an ability to deal with legitimate mail list servers This situation is sure to change over time which is the reasonin
85. oxy Server Port 43 Use Proxy Server 43 User name Password 43 Advanced Settings box The 38 Anti Spam Settings Panel Advanced tab 72 120 Action 72 Include Critical 72 Result 72 Rule 72 Then 72 Options tab 68 Anti Spam quarantine mailbox 68 Backdoor Challenge code 68 Manual Blacklist 68 Manual Whitelist 68 Mission Critical Accounts 68 Scenarios tab 70 Custom 71 Deployed Recommended 70 End user rollout 70 Evaluation 70 Hardened 71 Quarantined 70 Spam tests Auto Whitelist 76 Blocked IP 73 Detection Center 77 Detection Center Bulk 78 Detection Center Bulk SPF_PASS 78 Detection Center Spam 78 DNS Blacklist 77 DNS RHS Blacklist 77 DNS RHS Whitelist 77 DNS Whitelist 76 Email with attachment 79 HTML Emails 78 Manual Whitelist 75 Mission Critical Accounts 73 Mission Critical Manual Blacklist 73 Recipient not in the AD 74 SPF Fail 75 SPF PASS 78 SPF Softfail 76 Spoofed Domain 74 Spoofed IP 74 Trusted IP 75 Unclassified 79 Anti Spam Settings Panel The 68 Anti Virus Settings Panel Action 80 Result 80 Rule 80 Then 80 Virus tests Detection Center Maybe virus 81 Detection Center Virus 81 Anti Virus Settings Panel The 80 Applying a license 94 Custom Rules Panel Add rule 53 Copy 53 Delete 53 Edit 53 Recipient Decrease 54 Recipient Increase 53 Sender Decrease 53 Sender Increase 53 Validate 54 Custom Rules Pa
86. pammer to bypass naive checks that the sending domain had an MX record in DNS without actually having to have a mail server The earliest point that this classification can be performed is at MAIL FROM Detection Center The Detection Center monitors spam outbreaks and trends and classifies the messages accordingly In order to reach their target audience spammers have to operate campaigns with hundreds of millions of messages This kind of activity has a consequence especially when looking at patterns of email traffic over the world You can observe our real time monitor on the website www exclaimer com antispamoutbreakmonitor aspx and see outbreaks happening in real time The Detection Center will classify messages as Spam Bulk or Not Spam We further sub classify the Bulk messages by also referring back to the more aggressive DNS Blacklists and we also check the sending domain to see if it passes the domain SPF policy The earliest point that these classifications can be performed is after the DATA command is complete Detection Center Bulk SPF_PASS Messages that are confirmed bulk and are not sent from servers that appear in the more aggressive DNS Blacklists where the domain sending them has an SPF policy that results in a PASS will have this classification This is normally a white classification since the sender has had to go to considerable effort to get this message delivered For example being checke
87. ps Active Directory Attributes C Active Directory Attributes C Subject contains Subject contains Message header equals Message header equals Rule name eV Rule enabled OK Cancel This tab allows you to select the sender or recipient that you want Exclaimer Mail Utilities to check for when processing email messages Sender Recipient Both the Sender and Recipient sections have is and is not radio buttons These allow you to specify whether the rule is looking to match or to not match the option you have chosen The Sender and Recipient sections present a selection of options that you can choose from Anyone This is a wildcard and will match any sender or recipient Anyone Internal This is a wildcard that will match any internal sender or recipient This can be anyone who has an email address or domain that is included in the internal domain list Anyone in the Active Directory This is a wildcard that will match any users in your Active Directory including contacts This can include both internal and external senders and recipients that exist in the Active Directory Anyone with an X400 address This will match any user with an X400 address Anyone External This is a wildcard that will match any external sender or recipient Any Active Directory Contact This is a wildcard that will match any of your Active Directory Contacts Email Address This is a specific email
88. r Defined Fields DOX cece cece nee tne ene e eee eee etna teas 115 Active Directory Attribute Query Editor 0 cccceeeeeeeeeeeeeeee sees esse eeeeeeeeeeseeaseeeeeeeeeeennes 116 The Active Directory Attribute Query Editor DOX ccccecceeeee cere ee ee eee nent eee ees seeeeeeeeeeeeneees 116 NRG E E E adsense E ede aes TE E E EE E Law Introduction The Exclaimer Mail Utilities Manual is designed to help you become familiar with the set up process and Exclaimer Mail Utilities Control Panel Who should read this manual This guide is designed to benefit the following professionals Mail Utilities Trial Users Those individuals who are evaluating our mail utilities software and who wish to start evaluating the software as soon as possible People who have purchased without trial Organizations that have purchased the software on recommendation without having a trial period SBS users Individuals or Organizations who utilize Microsoft SBS server IMPORTANT This manual contains technical terms and concepts that some people may be unfamiliar with We have done our best to ensure that all technical terms and concepts are explained as clearly and concisely as possible However if you are having problems understanding any elements of this manual we recommend that you consult a Microsoft Exchange or email professional Alternatively you could also contact Exclaimer Technical Support at support excl
89. r feature allows you to add a disclaimer or signature or to apply corporate branding to your emails You can choose from a list of predefined templates for legal compliance reasons or you can manually edit the disclaimer Disclaimers can be complex in nature supporting the ability to add custom fields such as sender address or other active directory fields Disclaimers can also be rich in nature they can contain full HTML for better control over presentation If you would like to use this feature please check the box below IV Enable disclaimers lt Back Next gt Cancel 14 This step in the wizard only appears if you are upgrading from a previous version of Exclaimer Mail Utilities and have had disclaimers already set up Click on Next gt to move to the Wizard Complete page and finish the Setup Wizard Mail Utilities Setup Wizard Disclaimer already present exclaimer mail utilities WARNING You already have disclaimers present that were previously created with the control panel Modifying these with the wizard is not possible lt Back E Cancel This step in the wizard only appears if you have enabled disclaimers and you are installing as a brand new installation of Exclaimer Mail Utilities Select your region from the Select your region drop down list Click on Next gt Exclaimer Setup Wizard Select Region exclaimer mail utilities Exclaimer has many pre defined temp
90. r the email address that you want the auto response to appear from Auto response reply to address This is where you can specify the email address that you want the recipients to reply to CC Auto response to This is where you can specify the email address you want to send a carbon copy of the auto response to BCC Auto response to This is where you can specify the email address you want to send a blind carbon copy of the auto response to Options sub tab Message format Provide auto response message body as Plain text HTML or Both This is where you can specify the format of your auto response email message Loop detection This is where you can specify the number of auto responses sent to a sender within a certain period of time For example by default Exclaimer Mail Utilities will only send 10 auto responses in a 60 minute period to the same sender You can increase or decrease both the number of auto responses sent and the time period IMPORTANT Auto responders can be applied to outgoing internal and incoming emails Use the Rule Tester to check how your auto responses will look You can disable the Auto responders feature by opening the Exclaimer Mail Utilities Control Panel clicking the Setup icon and removing the tick from the Auto Responding checkbox To apply any changes you have made you must click OK in the Add Mail Rule box Clicking on the Save icon to save your settings will als
91. r this rule To avoid rule conflicts for this sender and recipient pair you should create an explicit rule for them Error Handling Messages Place a tick in this checkbox if you want error handling messages sent to your admin contact email account See the Error Handling tab in the Advanced Settings section for more information on the different types of error messages Exclaimer Mail Utilities can generate Enable Disclaimers You can use this feature to turn Exclaimer Mail Utilities email disclaimers on or off You can amend the default disclaimers in the Default Rules panel User Defined Fields Clicking on this button opens the Edit User Defined Fields box It allows you to edit existing User Defined Fields and create new or delete old User Defined Fields A User Defined Field is a field that you can insert your own text images and formatting in which can then be included in your organization s disclaimers signatures and email templates These fields can be updated from a single location and once changed will update in all the locations where they are used Templates This is where you can create your own customized templates based on existing Exclaimer Mail Utilities templates It is a much easier and quicker way of creating email templates without having to start from scratch Email templates lets you combine disclaimers signatures branding and layout providing you with reusable and professional looking email
92. rder Border Color Left Border To close without saving changes To close and save changes Avoiding blank AD fields appearing in email messages To avoid empty AD fields appearing in your Exclaimer Mail Utilities formatted email disclaimer signature etc You must add an Exclaimer IF statement to the HTML source code where the field appears For example you want to include a mobile telephone number field in your organization s email messages from your AD users Some of your AD users don t have a work mobile telephone number but you don t want the field to appear blank in the email message 107 The solution lt eXclaimer if test mobile gt lt DIV gt Mobile lt eXclaimer AD Field mobile gt Mobile Number lt eXclaimer AD gt lt DIV gt lt eXclaimer if gt This IF statement will remove the text Mobile and field value from the email message if the AD field Mobile is blank It is important to enclose the div tags that surround the text and AD field that you want to remove from the specified AD field is blank This removes the field without leaving a blank line where it would have appeared RTF and Plain text conversions RTF and Plain text versions of email message branding signatures and disclaimers are all converted from HTML into RTF and Plain text When Exclaimer Mail Utilities converts messages from HTML into RTF it will remove table formatting and graphics from the template leaving just the
93. rganizational Unit 56 Active Directory Users and Groups 56 Any Active Directory Contact 56 Anyone 55 Anyone External 56 Anyone in the Active Directory 56 Anyone Internal 55 Anyone with an X400 address 56 Email Address 56 Email Domain 56 Message header equals 57 Rule name 57 Sender Recipients 55 Subject contains 57 Auto responder tab Auto responder 61 Options sub tab 64 Loop detection 64 Message format 64 Sender Recipients sub tab 63 Auto response reply to address 63 Auto response should appear to be from 63 BCC Auto response to 63 CC Auto response to 63 Send auto response to 63 Send auto response to original sender 63 Subject Content sub tab 62 Append text to subject 62 Attachments 62 Auto response message 63 Edit Preview response 63 Message Body 62 Prepend text to subject 62 Reply using original subject 62 Reply using this subject 62 Response options 63 Subject 62 then process next applicable auto responder rule 62 Auto responder tab 61 Delivery Options tab 58 Convert MI ME message to plain text 59 Deliver the message but change the destination as follows 58 Deliver the message but change the From and Reply To addresses 58 Deliver the message to the original recipients 58 Delivery Options 58 Do not deliver the message to anyone 58 Disclaimers tab 59 Disclaimer 59 Disclaimer options 60 Don t add disclaimer if Body contains 59 Don t add disclaimer if su
94. s high level settings E Default Rules Default This menu allows you to modify and set up Rules Exclaimer Mail Utilities default disclaimers and message journaling rules Custom Rules amp Rule Tester Anti spam Y Anti virus 4 Logging amp Stats Save 3 About Custom Rules This menu allows you to add amend or delete your own custom rules which can trigger features like disclaiming auto responding delivery options or message journaling Rule Tester This menu allows you to test the default rules and any custom rules you have set up before you actually deploy them Anti spam This menu allows you to set up and maintain Exclaimer Mail Utilities anti spam features Anti virus This menu allows you to set up and maintain Exclaimer Mail Utilities anti virus features Logging amp Stats This menu allows you to view all the data logging and statistics for Exclaimer Mail Utilities systems Save This button allows you to save any changes you have made to Exclaimer Mail Utilities settings About This menu displays application information and is where you apply Exclaimer Mail Utilities product license Setup panel The Setup panel The Setup panel is where you can control all the main features of Exclaimer Mail Utilities Med Utilities Control Panel ala x exclaimer mail utilities Version 4 50 F Enable Cxclaimer Mail Utilitios
95. s a mission critical account Total number of messages that were to unknown recipients Total number of messages that were not spam checked because the sender was in the automatic whitelist Total number of messages that were classified as having a trusted IP address Total number of messages that were classified as having a blocked IP address Total number of messages that were classified as having a spoofed IP address Total number of messages that were classified as having a spoofed domain in the HELO command Total number of messages that were classified as failing the SPF checks Total number of messages that were classified as softfailing the SPF checks Total number of messages that were classified using a DNS whitelist Total number of messages that were classified using a DNS blacklist Total number of messages that were classified using a DNS domain whitelist Total number of messages that were classified using a DNS domain blacklist Total number of messages that were classified in the local whitelist Local Blacklist Total number of messages that were classified in the local blacklist Detection Total number of messages that were Center Bulk classified by the detection center as With BULK where the domain resulted in SPF_ PASS SPF_PASS Detection Total number of messages that were Center Bulk classified as BULK by the detection center Detection Total number of messages that were C
96. sage This message kontains a digitally signed email which can be read by opening the attachment Attachment names Idisclaimer pt OK Cancel To close without saving changes To close and save changes For selecting how you want Exclaimer Mail Utilities to deal with disclaimers on digitally signed messages For selecting how you want Exclaimer Mail Utilities to deal with disclaimers on encrypted messages For selecting how you want Exclaimer Mail Utilities to deal with disclaimers on normal email messages 109 gt Templates The Template Manager box For copying creating new and editing Exclaimer Mail Utilities pre designed templates Button and Option Descriptions List of Regions List of Exclaimer Mail Utilities templates for region Preview of selected template E Template Manager Region United Kingdom beer Mr Smith Ths Is an exemple emal message Pel youn we lo les he rues and tales youhaw se lupin Exdaimer Mal Willies Thank you tr your enquiry You cand ownicad our Exdaimer Mall U Nles produci manuel tom he website al Hip ywaww excdaim er com docume ntilon This should contin all Ihe Inbematon you will need bb know Bes Regards Outgoing Style 1 Outgoing Style 2 Outgoing Style 3 Outgoing Style 4 Outgoing Style 5 Exclaimer Corporate Disclaimer Exclaimer Corporate Disclaimer Aug Standard Disclaimer 1 Standard Disclaimer
97. saki be ached into a singe mailbox where you can determine the effectiveness of Exclamer s anti spam solution Deployed Recommended he thee cating to arre that masanga that are chavs i defiritely spam mil be blocked wath an REC complant raspor to the sanding maduar wer Messages mhach may be spam me marimi in the nuessange s Internat bmaders and are ako redirected to the quarantine mabor The SCL Spam Cordiinnce Level i ako sat Al othar mesam are deliver ech uncang Hardened Uus thasa onttings to amre that emocages that are clavafied m spam or pox spam wl be bocha wah an RFC compliant responsa to the caren makmrver Urauiictind runt ren in an SPF_PASS otherwise the message wil ao be rejected You should only use this scenario when you are sure Una you have setup your mission critical pA i H mms acuis and you have whitelsted ary impartant senders for your users Custom Select thes option you Intend to or hava manually changed the action in the Advanced tab Nate thot actererchange bul settings are preserved when switching betran the scenarios E iw Fo fir Evaluation For evaluating the effectiveness of Exclaimer s anti spam technology in your organisation Emails that Exclaimer Mail Utilities identifies as spam will be marked in the mail headers so that you can prepare your own efficacy statistics whilst not outwardly modifying any of your colleagues emails End user rollout For rolling out Exclaim
98. ses You use this checkbox to change the way your contacts are treated by Exclaimer Mail Utilities Remove the tick from this checkbox to force Exclaimer Mail Utilities to treat all the contacts in your Active Directory as external when categorizing an email Place a tick in this checkbox to make Exclaimer Mail Utilities treat your Active Directory contacts as internal Bifurcate non TNEF messages that are categorized as both internal and external Leave this option unchecked without a tick unless instructed to change it by Exclaimer Technical Support DNS tab ax Identifiers Categorizer DNS Proxy Server Active Directory Performance Error handling Anti spam DNS Servers 10 0 0 2 127 0 0 1 Relay Servers These settings are only used by Exclaimer Mail Utilities anti spam and anti virus modules to check and validate email messages from external domains DNS Servers for specifying the DNS Servers you use to retrieve MX records for checking the authenticity of sending mail agents Entering other servers can help to reduce loading on the default DNS servers You can add or change the DNS servers you use for checking MX records by entering their IP addresses in this field Relay Servers a list of servers IP Addresses that you control which may relay mail into your domain Exclaimer Mail Utilities uses this list of servers to establish which agents in an SMTP conversation it should trust and
99. simply click on it Exclaimer s log files are saved as text files txt and usually open in Notepad Statistics tab Mad Litdaties Control Parel slaj x exclaimer mail utilities Version 4 50 Logging amp Statistics Anti spam Auto Whitelst size Errors amp Warnings Feature Fated tncoreing disclaimer taut Tolerance Triggered This tab is broken down into eight sections Exclaimer Emails Processed This section counts the number of incoming internal and external email messages that have been received or sent Incoming Number of messages classified as incoming that have been received by Exclaimer Mail Utilities This does not include any messages that may have been dropped or aborted because of anti spam classifications Internal Number of messages classified as internal Outgoing Number of messages classified as outgoing Total Total number of messages received by Exclaimer Mail Utilities This number may be larger than the sum of the previous three counters because certain types of messages are excluded from any further analysis These are Administrative messages that were from the Exclaimer system Read receipt or other messages messages from mail monitor accounts If all the Exclaimer Mail Utilities features are disabled then this counter will still increment but none of the classified counters will Exclaimer Features This section counts the number of email messa
100. ss written permission of Exclaimer Ltd Complying with all applicable copyright laws is the responsibility of the user Revision History 20 February 2007 Initial Publication 23 April 2007 Post Internal Review 17 August 2007 4 31 additions and amends 26 September 2007 4 50 2007 updates 15 January 2008 Copyright update First Published 20 February 2007 Author Ben Gower Editor s Gary Levell Reviewer s Chris Crawshay Table of Contents PREF OCU CHON iaisiv edi ciianecd devs Seierisnenedidsiansisenreneaibii deren a A Who should read this Manual cccccsccccccccccennccceeecccnnneeeeucccnnecaeeuuccenscasececesenssasenen amp 5 SYSTEM requirements oiiscisisindacsvccneecestsnesdaseasacustesnendesaueacssesueaetsnteansesceascuasiansuine Server TEQUIFEMENKS issiiwinininiananninnmentinanantieadaaialan danas E aan 5 Chapter L csapcitesccrinsisnns sens cbciccnnnanuddunsachmansdsondeensaentanens aa a a a a O Installing and configuring Exclaimer Mail Utilities ccccseseseeeeeeeeeeeeeseeeeeseees Installing Exclaimer Mail Utilities c cccceeeeeeeeeeee sees esse esse ee eeseeeeaeaeaeeeeseeeseseeeeeeeenenenegs 6 To install Exclaimer Mail Utilities 20 0 titre nnn nanataeaeaeaeas 6 The Setup Wizard cceceeeeee cece ee ee sees esse ee ee ee ee ease cee eeeeeseses esse eeeeseeesesasasaseseeeaeaeaeaeeeeeaneeagags 10 To configure Exclaimer Mail Utilities using the Setup WiZard c
101. st Results Test only returns top 100 rows Advanced Test OK Cancel 116 To add a query string To remove a query string To start the query with all AD users or no users To add or remove users that match the following query Select the field you want to query Select how you want to query it Type the value you are looking to match 3 Active Directory Attribute Query Editor 7 rules cBn be used to match senders oF recipients based on the attributes within their Active Directory objects For example a Id beJadded to all email From sender who have Sales in their Department attribute and USA Rule name a a a a Query users where select Analysis a Test columns Test Results Test only returns top 100 rows Advanced Test OK Cancel 117 E Active Directory Attribute Query Editor 2x Active Directory Attribute rules can be used to match senders or recipients based on the attributes within their Active Directory objects For example a customised disclaimer could be added to all email from senders who have Sales in their Department attribute and USA in their Country attribute Rule ae ea aaa name ERTIES Browse J Use domain controller Query Wizard Start with No one z Elthen Add x users where select z select z null Analysis ae cnn Test columns Test Results Test o rns top 100 rows Advanced Test OK
102. t matches attribute value lt hr tabl ndex 1 gt Example lt hr tabl ndex 1 gt For this text string Exclaimer Mail Utilities will match any horizontal rule with a tabindex that equals 1 However the horizontal rule can include other attributes and values but it must have the attribute and value tabl ndex 1 Match lt hr tabl ndex 1 color 333333 size 1 gt lt hr color 333333 tabl ndex 1 gt Doesn t match lt hr tablndex 2 gt Style attribute Style tags are resolved using a similar logic Example lt div style border none border top solid B5C4DF 1 0pt padding gt For this text string Exclaimer Mail Utilities will match any div tag that contains the style attribute with the following attributes and values border none border top solid B5C4DF 1 0pt padding The div tag can include other attributes but it must include the attribute and values style border none border top solid B5C4DF 1 0pt padding The style attribute can include other formatting attributes For example font family arial tahoma or color FFFFFF Match lt div style border none border top solid B5C4DF 1 0pt padding 10pt Opt Opt 10pt gt lt div id default style border none border top solid B5C4DF 1 0pt padding 10pt Opt Opt 10pt gt Doesn t match lt div style border solid 333333 1 0pt gt IMPORTANT allows you to escape characters For example the semi colon is us
103. t should be excluded fram selected anti soar tests in order to miranine the chance of a fahe postive Marsal ockist Er res in this ist wil not be delivered to the intended recipient Marad witeit rires n thes bat wd be erh aiad frome antyapam tests ONS Melay Servers Conta anon cotors to control ONS B relay servers for your Wfrastruture Rude Test Anpan qatna male Browse o Baschdoor Chalierge code monan Cem ate Anina Logging amp ats Fo fiz Mission Critical Accounts You use this button to set up or view your organization s mission critical accounts These are accounts that should be excluded from selected anti spam tests in order to minimize the possibility of false positives Manual Blacklist You use this button to set up or view your organization s manual blacklist Email addresses entered into this list will not have their email messages delivered to any recipient on your domain If an email address exists in both the Blacklist and the Whitelist the Blacklist entry takes priority Manual Whitelist You use this button to set up or view your organization s manual whitelist Entries in this list will be excluded from anti spam tests Anti Spam quarantine mailbox This is an optional setting where you enter the user mailbox that you want to use as your quarantine mailbox This mailbox will contain any spam email messages you receive that Exclaimer Mail Utilities has quarantined Backdoor Ch
104. tails Product Exchsner Serial Mamber ARIO 901 1 600 0C24 7 UF UCP SUD Features Anti Spam Fuly koensed Serial Standard Features Fully beernnd Seria Zoro ttoan Wirin Protection Puy kerami Serial Support Detaits Nirt ou websste ervey mriamer com to get a support contract Agely Licema Version Information Fou Laimer Mad Ut ities control panel 450 Bichange 5 5 2000 or 2009 Bxclairner Mail Utiities SMTP event DLL C Program Ples fixciammer ediciamer di 4 90 1271 92 Enclamer Mad Uuiities Anti spam engine DLL C Program Mes techateer esacudh di 3 4 0 3 Boukaner Mai Ut ities control like C Program Fles Exchsimer Mod Liim 4 50 1 Serial 1 rican ly tn nl is protected er and international treaties Unauthorised reproduction or dietrubon of the program or any pertion of morn davere ea para Kaa ee pga posactod te a sama BEGE DASA DAAN PA RA hi sant Portions copyright 1987 2007 Marovelt Corporation Copyra k 2001 2007 Exclamer Linted Al nights reserved Licensed Customer Details Contains the details of the customer this version of Exclaimer Mail Utilities is licensed to Licensed Product Details Contains the features that are licensed on the product the license serial number the date the product was installed and if a trial version how many days are remaining on the license Support Details Contains the number of days remaining on your support subscription and a link to our website where yo
105. tem messages to WARNING We do not recommend that you use the Administrator account It is best to set up a different account specifically for Exclaimer Mail Utilities reports and other system messages This should be an account that you access regularly to ensure that important Exclaimer Mail Utilities reports and messages are not missed We recommend that you use your own email account or that of your organization s email administrator Click on Next gt Administrator Mailbox exclaimer mail utilities The administrator mailbox is where Exclaimer will send reports and other system messages We suggest that you do not choose the Administrator account to receive these messages unless you regularly check the mailbox for this account We suggest that you use your own account Admin mailbox Acministrator Browse You can use the message journaling feature to BCC a mailbox into of all your organization s email messages incoming internal and outgoing Enable the Enable message journaling checkbox if you want to activate Exclaimer Mail Utilities message journaling capabilities Click on Next gt Message Journaling exclaimer mail utilities The message journaling feature allows you to record all the email that flows through this server Exclaimer can choose to journal incoming mail outgoing mail and internal mail Each of these classes of message can be individually journaled
106. text and font formatting When it converts it to Plain text it will remove the remaining formatting leaving you with just the plain text For example you will find that messages sent in RTF will only contain text with no graphics or table layouts limiting the corporate branding of your email to just text layout and font formatting IMPORTANT Study the provided templates to understand the features available To save any changes you make in the Disclaimer Editor click on OK then click on the Save icon in the left hand menu 108 gt Disclaimer Options The Disclaimer Options box For configuring the way Exclaimer Mail Utilities sets the Character Encoding and Character Set This is also where you select how you want Exclaimer Mail Utilities to disclaim different types of email message Option Descriptions HTML text encoding and character set Plain text encoding and character set Z Disclaimer Options x HTML Text Encoding method X Encoding method Default X Character set Default X Character set Default x Message type Normal Jadd disclaimer to body of message X Message A Attachment names disclaimer pt Encrypted Add original email as an attachmeht to the message below X Message This message fontains an encrypted email which can be read by opening the attachment Attachment names disclaimer Digitally signed Add original email as an attachmeft to the message below X Mes
107. the list of actions that will be applied to the email message Please note no real email messages are actually sent during this test Run advanced test This button displays a more complete list of each logical decision made by Exclaimer Mail Utilities when choosing the rules to use This can be very useful when diagnosing why Exclaimer Mail Utilities is applying a particular rule Please note no real email messages are actually sent during this test Messages Section This is where you can preview the test email that you used Clicking on the links in this section opens a dialog box that contains a preview of the email or auto response Original Message This represents the email message before it was sent and processed by Exclaimer Mail Utilities Auto response This represents the auto response email message sent by Exclaimer Mail Utilities This option only appears if you have an auto responder set up Journal Message This represents the journaled email message This option only appears if you have selected to journal email messages To view the journaled email message click on the link in the Attachment field of the preview box This only applies if you have enabled envelope journaling Final Message This represents the email message after it was processed by Exclaimer Mail Utilities and delivered The preview window HTML preview RTF preview Plain text preview Final Message administrlator josh local
108. the remote server right click on the folder where the eXclaimer dll is located 2 Click on Sharing and Security 3 Select the Share this folder radio button 4 Click on Permissions 5 Remove the Everyone group and add your Exchange administrator user or group or the user who has access to the Exclaimer Mail Utilities Control panel 6 Select the Allow Full Control checkbox 7 Click on Apply then click on OK 8 Click on Apply then click on OK Deploy settings to slave mail servers 1 Open the Exclaimer Mail Utilities Control panel 2 Click on the Setup icon in the left hand menu 3 Click on the Remote Deployment icon in the bottom right of the Setup panel 4 Click on the Deploy button 5 Click on OK in the Deployment complete dialog box IMPORTANT We recommend that you use a UNC path rather than drive mappings for identifying the Path We recommend that you deploy in a multi server environment from a single workstation to centralize the server management function If you wish to configure Exclaimer Mail Utilities from your workstation and then deploy the configuration to your servers you will need a workstation license for the Control Panel Contact sales exclaimer com for more details Remote deployment between Exclaimer Mail Utilities 4 30 and Exclaimer Mail Utilities 2007 4 50 is not possible However your can still remote deploy between Mail Utilities 4 30 and previous point releases You
109. ther messages transmitted during this session will have at least this classification If Envelope FROM is specified then the earliest this classification can happen is at MAIL FROM If Envelope TO is specified then the earliest this classification can happen is at RCPT TO All other details require the message to be classified after the DATA command is complete Blocked IP Blocked IP is similar to Manual Blacklist but it offers the ability to block whole chunks of the internet For instance you might decide that you don t want to receive email from some particular ISP or country IP addresses are loosely broken up in to geographic units at least at the larger levels and within those ISPs are allocated blocks of addresses It is possible to specify a range of addresses using the CIDR notation e g 10 0 0 0 8 would be a range of 16777216 IP addresses from 10 0 0 0 thru 10 255 255 255 The earliest point that Blocked IP can be classified is at HELO EHLO Spoofed IP Spoofed IP is when a sending mail server signs on in the HELO phase with an IP address as the HELO parameter that is not the same as its connection IP address Since this is such a trivial check to make it s a wonder that this technique is ever used No legitimate email servers ever do this and it s normally a virus Trojan trying to replicate itself to your system This classification should always result in a rejected or quarantined message
110. tively it can be used for regulation compliance Internal You can add a disclaimer or signature to all email messages sent internally For example you can use this to set up a standard signature for messages sent to users on your domain Outgoing You can add a disclaimer to all email messages sent to external domains For example you can add legal disclaimers for regulation compliance purposes Each section contains options for specifying when the disclaimer should appear and for selecting or modifying the disclaimer that appears There is a main checkbox where you can select whether you want to apply the associated type of disclaimer Don t add disclaimer if body contains you use this to identify if a disclaimer has already been added For example if you have a long email conversation and are sending email back and forth using this option can stop multiple disclaimers being added to the email It is best to keep the phrase that Exclaimer Mail Utilities looks for short Emails are reformatted by email software every time a reply is created or a mail is forwarded so a short distinctive phrase has more chance of surviving reformatting than a long one The phrase must appear in the disclaimer If it appears elsewhere this feature may not work For example it could be your organization s telephone number or perhaps your company registration number It is important to remember that this phrase is also case sensitive D
111. trictly prohibited If you have received this message in error please notify us immediately by replying to the message and deleting d it from your computer Messages sent to and from us may be monitored e Internet communications cannot be guaranteed to be secure or error free as information could be intercepted corrupted lost destroyed arrive d late or incomplete or contain viruses Therefore we do not accept d responsibility for any errors or omissions that are present in this d message or any attachment that have arisen as a result of e mail d transmission If verification is required please request a hard copy d version Any views or opinions presented are solely those of the author d and do not necessarily represent those of the company lt body gt lt div gt Edit Source Preview HTML Preview RTF Preview Plain Text Insert Template Import OK Cancel E Disclaimer Editor E 7 2 x Times New Roman x 1 S kD Ou amp Original Email This message and any associated files is intended only for the d use of the individual or entity to which it is addressed and may d contain information that is confidential subject to copyright or constitutes a trade secret If you are not the intended recipient you are hereby notified that any dissemination copying or d distribution of this message or files associated with this message is strictly prohibited I
112. u can find support information Version Information Contains exact versions of specific Exclaimer Mail Utilities components for diagnostic and fault rectification purposes Applying a license To apply your Exclaimer Mail Utilities license click on the Apply License button and follow the instructions in the Apply License box Appendix A Exclaimer Mail Utilities Other tools and features Disclaimer Editor The Disclaimer Editor box Exclaimer Mail Utilities Disclaimer Editor allows you to easily edit disclaimers format the look of your email messages add signatures etc Button Descriptions Font and font size Text Style Formatting text Font and highlight color Background color Number and Bullets formatting Decrease and Increase indent Disclaimer Editor Times New Roman oas BALE Original Email This message and any associated files is intended only for the d use of the individual or entity to which it is addressed and may d contain information that is confidential subject to copyright or d constitutes a trade secret If you are not the intended recipient d you are hereby notified that any dissemination copying or d distribution of this message or files associated with this message d is strictly prohibited If you have received this message in error please notify us immediately by replying to the message and deleting d it from your computer Messages sent to and
113. u can use to test the rules and features you have set up in Exclaimer Mail Utilities Thank you for your enquiry You can download our Exclaimer Mail Utilities product manual from the website at http Avww exclaimer com documentation This should contain all the Edit Disclaimer lt Back Next gt Cancel NOTE Disclaimer Templates You can also select from a comprehensive list of disclaimer templates in the Exclaimer Mail Utilities Control Panel Rules You can also set up more advanced rules for adding disclaimers once the product is fully installed and configured 20 Enable the Start Auto Whitelist wizard after setup wizard finishes checkbox if you want to start the Auto Whitelist wizard This checkbox only appears if you enabled Anti Spam earlier in the wizard it contains a tick by default The Auto Whitelist wizard is not available in Exclaimer Mail Utilities 2007 To find out more about the Auto Whitelist Wizard see The Auto Whitelist Wizard section When you are happy with the settings you have chosen click on Finish Exclaimer Setup Wizard j exclaimer Wizard complete The Exclaimer wizard has now collected all the information required to complete the installation of Exclaimer Admin mailbox Administrator Journaling Enabled Disclaimers Enabled Anti Spam Enabled Zero Hour irus Protection Enabled Please press the Finish button to continue or the Back button to r
114. u change depending on the tag you click on They can include Select contents selects the content of the tag Delete tag only deletes the tag without deleting its content Delete content only deletes the content of the tag only Delete tag and content deletes both the tag and its content Properties opens the Properties box where you can specify a tag s attributes See Properties box on the next page for more information Append row to table adds a row to the bottom of the table that your cursor is currently in Append cell to row adds a cell to the end of the row that your cursor is currently in 105 Insert Table box This is where you can specify the number of rows and columns in the table you are about to insert Specify number of rows in the table Z Insert Table Rows 3 Cols is IY 100 width T Spread Evenly To close without saving changes To close and save changes To evenly distribute rows and columns To set table width to 100 Specify number of columns in the table 106 Properties box The Properties box is accessed through the Tag Options menu on the HTML tag formatting toolbar This is where you can set the selected HTML tag s attributes Attribute name Attribute value G Properties Background Background Color e E Background Image oo Background Repeat ti ssid Background Horizontal Pos Ct Background Vertical Pos a Bottom Bo
115. utton The deletion of a custom rule cannot be undone Exit the control panel without clicking on the Save icon to cancel your changes Sender You use this button to increase the priority of the selected custom rule Sender amp You use this button to decrease the priority of the selected custom rule Recipient f You use this button to increase the priority of the selected custom rule within a sender block Rules are grouped first by sender then by recipient This option is only available if there is more that one rule in a sender block Recipient You use this button to decrease the priority of the selected custom rule within a sender block Rules are grouped first by sender then by recipient This option is only available if there is more that one rule in a sender block Validate You use this button to check whether the selected rule is valid Some existing rules may be invalidated by changes in your Active Directory All rules are validated when the Control Panel first starts Key v This indicates that the feature is triggered by the rule It also indicates that a rule is enabled x This indicates that the feature will be blocked by the rule It also indicates that a rule is disabled e This indicates that although a rule has a custom feature set up it will not be triggered by the rule YV This indicates that once the rule has finished processing the email message it will pass it on to the next appli
116. vain ranted nth WSO 2 ESLER MOCKED IP ADCRESS F blocked IP sem gt eae 6 P p server wil be rejected path SO eeeeeee SPOOFED IP ACORESSNOT py F Spoofed 1P oe Connection to remote server wil be rejected wath S50 eeeeeeee INVALID RECIPIENT seseeees Message nek spam Masaga x net span arne emote sarvar well be rmjectincd watts WSO PAAA A AA SPF FAR COMMENT sassy F ato Whitest G t Masse is not pam mto SCL wil bee Bors set to PF Softies Header XExclamer MaryBeSpam val be set to IF _SOFTFAR F bres whineket n 7 Masisea m rect spam o server wil be rejected wath S50 A8880 4AA ONS LACKLIST ear FF ONS Badin F bees Rots hteti una fen Message x ret spam gt a Soens ro Convection to remete server wd be roind wal S50 0880008 ONS RES BLACHLIST F7 bois RHS bist anes ps er erate Key m No more tests are triggered and the email message is categorized Passes email message on to the next test v Delivers the email message x Rejects the email message The table is divided up into five columns Rule Contains the names of each individual spam test Action This determines what each test does when it is triggered Then This details what the test does once it has completed its process Result This details what happens to a message if it matches the test criteria Include Critical When left unchecked messages to mission critical accounts will
117. y important senders for your users Custom Use this option only if you intend to manually change the actions in the Advanced tab IMPORTANT You are STRONGLY ADVISED not to evaluate Exclaimer Mail Utilities anti spam technology in a lab environment Exclaimer Mail Utilities does not use content to identify spam Instead its combination of spoofing detection blacklisting and outbreak detection means that you must arrange for a genuine combination of legitimate email and spam to be processed by Exclaimer Mail Utilities to establish its efficacy Note email messages are only bounced if they resolve an SPF pass but fail other Anti Spam tests Senders who receive a bounce message can follow a simple set of instructions on how they can successfully resend their messaqe Advanced tab This tab contains all the Anti Spam tests Exclaimer Mail Utilities performs on all incoming email messages These settings allow you to customize your Anti Spam setting to your exact requirements However you do not need to adjust these settings as Exclaimer Mail Utilities has a selection of preset Anti Spam settings for you to choose from See the Scenarios tab topic on the previous page Mad Utilities Control Panel E ajx exclaimer mail utilities Version 4 50 un LO header X Erdamer Reapert nal have MESSION CRITICAL appended to t servar wil be rejected wth SS ee eeeees MANDAL DADLIST FF Marna tlacit st soar server

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