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MULTIPATH IP USER MANUAL

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1. 06060000900000000000 000000000O000000000 0 OO O0 O 600 O OO 66 000000000 O0 Note The re arranged Ul is not saved for the next time that the operator logs on Multipath IP User Manual Version 5 0 Page 20 O Inner Range PTY LTD Multipath IP User Manual Version 5 0 SORTING BY COLUMN HEADER All of the list items can be sorted by any of the columns To change which column you want to sort by click on the column header To change the sort method from ascending to descending click the column header again to toggle An icon or will appear on the column header that is currently being sorted REMOVING A COLUMN To remove a column click and drag it out of the column header area Your mouse cursor will change to a X to indicate that if you release your mouse button the column will be removed Remove This Column Column Chooser Alternatively right click the column header and select Remove Column Best Fit Hide Group By Box Version Site Name Plan Serial 02 09 00 01 Philp Residence TC3SE Class 3 Telstra Single 5 Premier 02 68 00 01 Glenvale School Yarrambat TC2D Class 2 Telstra Dual SIM OmniLink 03 02 00 01 Kangan Broadmeadows Buildings A amp C TC3D AClag 3 Telstra Dual SIM OmniLink 03 02 00 01 Mercedes Service Centre Richmond x PEZO X 2 Telstra Dual SIM OmniLink 03 02 00 01 Skills Plus Springvale TC2D Class 2 Telstra Dual SIM OmniLink 03 02 00 01 Higharove
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3. Note If your system is hosed by Inner Range you will not need to enter a license key MULTIPATH IP CLIENT OPERATOR PERMISSIONS The following operator permissions can be configured by Inner Range to suit your requirements for individual logins STU PERMISSIONS Create Enrol Edit W Hard Reset 4 Edit Alarm Panel 4 Stand By Un Enrol Delete J Service 4 Diagnostics 4 Send Command Control On 4 Control Off 4 Test Paths Start PSTN Test Multipath IP User Manual Version 5 0 The operator can create a new STU The operator can enrol newly created STUs The operator can edit the STU configuration The operator can send a command to the STU to perform a hard reset The operator can change the STU alarm panel configuration The operator can suspend the STU The operator can un enrol a STU The operator can delete STUs The operator can enable remote access to the alarm panel attached to the STU The operator can view STU diagnostic information The operator can send commands to the STU Should only be done under instruction from Inner Range The operator can turn on Auxiliaries and dependent on STU and panel configuration home Auxiliaries and Areas on the connected panel and STU The operator can turn off Auxiliaries and dependent on STU and panel configuration home Auxiliaries and Areas on the connected panel and STU The operator can test the communications paths to fro
4. ure Ademco Fast Legacy Concept GSM Protocol Dailer Cap 6 If PSTN is not going to be used on a Premier STU you can disable monitoring of the line by clicking the hemet Configuration Disable PSTN Monitoring check box Disable PSTN Monitoring Disable AC Fail Locked to Server Et STU DETAILS Save Changes his button allows the user to save changes that have been made to be saved to the Multipath Server NOTE For changes that have been made to be sent to the STU the Write Programming button must be clicked Site Name his field shows the name of the site Primary Backup Phone No hese fields shows the SIM card phone numbers If there are 2 SIM cards installed in the STU it is recommended that the Backup SIM phone number be entered Client Code he value in this field will match up with the value entered into the Automation System Reporting Format his selects the format that will be reported by the STU to the Automation System NOTE These options can be grayed out depending on the STU or other selected options Plan his selects the network and the moni oring level that the STU will be using Bureau he Bureau that this STU is assigned to Bureau users can only see test ad minister etc STUs that they have been assigned Communications Mode his section allows the user to select the communications mode that will be used by the STU to communicate with the connected alarm panel
5. From there continue to enrol the Stu by following the instructions below The Multipath STU Enrolment Wizard easily assists the operator to configure the STU to be monitored by the Multipath Server for the Ethernet Stu The first two stages are different then revert to Serial Stu enrolment instructions To start the STU Enrolment Wizard click the Enrol New STU button OP MS MultiPath IP Ethernet STU Configuration Com Port COM1 Client Code 4 Client Prefix 00 R L Number 0 Server IP Address 9 Destination UDP Port 41001 Source UDP Port 41001 Use DHCP 7 STU Local IP Address 0 Subnet Mask 0 Gateway B Generate Configuration MZ STU Enrollment Wizard Enrol STU Contact amp Configure a new Multipath IP STU for monitoring STU Name amp Identity The following details are required to identify the Multipath STU The RL and Client Code are used to uniquely identify the STU when messages are forwarded to a Monitoring Automation System STU Phone Client Code 00 1192 Site Name Smith Residence Force SMS Enrollment L Next gt D4 Cancel The STU phone number does not need to be entered client code and site name are entered After these values have been entered click Next Note For Ethernet only STU s the Ethernet STU must be online and communicating with the server If it is not communicating the enrolment wizard will ask you to input a phone number
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7. you can click and drag to adjust the size of the column i Pre Enrol STU JA Event Messages pr L amp Auto System Output Enrol View STU y Avaliblit System New STU Messages amp System Messages Report Status Enrollment System Messages Reports System dem Pre Enrol STU C Hard Reset send Cmd Suspe JL Event Messages ges 4 Enrol STL Contre Service bd Unenrol B Auto System Output fae Enral EditSTU View STU m Availibility System New STU Messages Report Status Drag a column header here to group by that column Status v Client Code 4 Primary Phone Site Name GSM Signal Strength Path State Fault Indicators saluadol4 nis ay system Messages 444446440404 00 0063 00 0071 00 0075 00 0076 00 0079 00 0080 00 0081 00 0082 00 0083 00 0084 00 0085 00 0086 00 0087 00 0088 00 0089 61458700339 61429433114 61428509295 61428502790 61487810676 61438086651 61400148118 61428508379 61448314779 61458004359 61400678611 61467122626 61458069332 61428500469 61428352332 Premier 02 57 00 01 Premier 02 57 00 01 Premier 02 57 00 01 Premier 02 57 00 01 OmniLink 03 05 00 01 Premier 02 57 00 01 Premier 02 57 00 01 Premier 02 57 00 01 Premier 02 57 00 01 Premier 02 57 00 01 Premier 02 57 00 01 OmniLink 03 02 00 01 Premier 02 57 00 01 Premier 02 57 00 01 Premier 02 57 00 01 Centrelink Laverton Centrelink 242 Murray Street centrelink warwick Centrelink Spearwood Westsure Office Centrelink I
8. MULTIPATH IP USER MANUAL INNER RANGE aL www innerrange com 99 inner range Intelligent Security Solutions Inner Range Fratech MultipathIP Client User Manual Revision 5 0 For MultipathIP Client software version 5 0 May 2014 Copyright 2006 2014 Inner Range Pty Ltd Disclaimer 1 The manufacturer and or its agents take no responsibility for any damage finan cial loss or injury caused to any equipment property or persons resulting from the correct or incorrect use of the Inner Range system and its peripherals The purchaser assumes all responsibility in the use of the Inner Range system and its peripherals 2 Whilst every effort has been made to ensure the accuracy of this manual Inner Range Pty Ltd assumes no responsibility or liability for any errors or omissions Due to ongoing development the contents of this manual are subject to change without notice Multipath IP User Manual Version 5 0 Page 2 O Inner Range PTY LTD Table Of Contents INSTALLING THE INNER RANGE MULTIPATH IP CLIENT INSTALLATION PROCEDURE LOADING THE CONFIGURATION FILE LICENSE KEYS MULTIPATH IP CLIENT OPERATOR PERMISSIONS STU PERMISSIONS SYSTEM ADMINISTRATION SYSTEM PERMISSIONS SYSTEM ADMINISTRATION OPTIONS LICENSE KEYS CREATING EDITING A USER ADDING A NEW USER DELETING AN EXISTING USER EDITING AN EXISTING USER CREATING EDITING BUREAUS INNER RANGE MULTIPATH IP CLIENT OVERVIEW THE MULTIPATHIP CLIENT LAYOUT HO
9. User 9 10 User 10 11 User 11 12 User 12 13 User 13 14 User 14 15 User 15 ui 0c IJ Cn ig Lla mr TE STU DETAILS ALARM PANEL PROGRAM INPUTS Save Changes his button allows the user to save changes that have been made to be saved to the Multipath Server NOTE For changes that have been made to be sent to the STU the Write Programming button must be clicked Enable Alarm Panel Mode Checking this option enables the STU alarm panel functionality Siren Time he time the siren will run for after an input has changed to an alarm state Program Inputs Alarm panel mode can use up to 10 zones on the STU Manage Users PIN codes can be allocated up to 32 users Entry Delay amp Exit Delay hese options allow a time for a user to activate particular ones without generating an alarm during entry or exit amper Options User Name Allows the Central Station to associate a name to a user Pin Allows the user to log in with a unique code which is tailored to their user name and user number Multipath IP User Manual Version 5 0 Page 46 he STU can monitor the cabinet and key switch zones hese zones are separate from the programmable inputs ld Save Changes lt Cancel Cha ges db Write Programming STU Programming Path Test Remot Control Aam Panel STU Console System Properties 4 Enable Alarm Panel Made Tamper Options Enable Cabinet Tamper Send Open Close
10. e N y SMOUS Bale SIU 9 e s ujed jUua11n2 y SMOUS Bale SIU Inner Range PTY LTD q1ednjniw y 03 e3e ru ses uuinjo jeu Aq dnoJ6 o auay japeau uunjo e beg pbua ns jeus WSS 325 ed SJOPEIIPUT 3jne4 soniadoJd ALS NLS u ee JO u36uaJ3s jeubis nuJUJOD 0 painbyuod abessay waysis sabessay uajsAs XX soday pody Aque v 91e pjay y ui syiun MOY SI SIU ALS Mau e JO JUaWWJOJUA y HEJS 01 uopnq siy UO HDI Inchno wasis ony JU911N2 Y SMOUS eae SIU u3bueds sabessaly 1ua 3 Vv jeubls WSD NLS M N 01u poddems aq ue pJe WIS 94 pue payes oq ue suq5 sujed 19uJ8413 pue Syq5 WSD 94 jo Snje31s DU 299 O UO3nQ siy UO IID fs 94 Jo uonein6yuo paylejyap uoneunp po129 es BY 10 NLS 422 104 Aj IqejreAe 2 9 uonpeuuo SWS suon euuo Wa SKS uon euioiny au ay sbuiu S pN puI siu sn3ejs Wa S S juauno qiuiednniw ees 03 uoynq siy uo HDI eu1iiipe pue aas 0 ZU D A 8 3 m O n m D D a 2 un C D A Q c Oo 5 un y 88s 01 UO NG SIU UO HDI uoynq stu UO 49119 yuo NLS HPI MaAIAdSAO LN3ITO di HLVdILINW J39NVYY YANNI s nsoubeiq 310dey KupiqejreAy snjejg uia3s g Page 14 HE MULTIPATHIP CLIENT LAYOUT The bottom right hand corner of the MultipathIP Client indicates the status of the connection to the Server Multipath Client Connection S
11. Disassociate User Clicking Remove Selected will give you the ability to remove a SkyCommand user oo User demo demo com Disassociated with STU AT101554 AL Clicking Add Remote User will produce the dialog below Adding a SkyCommand User Enter in the Email address of the user this acts as their user name and click OK If by selecting the tab Remote control gt SkyCommand Users you are presented with the error shown Add Remote User Remove Selected below Please call Inner Range and ask for your newly connected STU to be updated in SkyCommand a gt STU Details Email Address First Name Last Name Mobile Number bed Save Changes Cancel Changes Jb Write Programming STU Programming Path Test Remote Control Aam Pane STU Console Action Configuration SkyCommand Users Concept 3000 4000 High Level Interface Authentication For a MultipathlP STU to send high4evel control commands to a Concepet Panel both the Panel and the Server require either a matching SMS number programmed in SMS2 in the GSM Comms Task or a valid User Pin Number with appropriate permissions SMS Number Pin Number Test Settings Actions Define the control actions which can be performed on this STU To invoke the control actions defined here click the Control button in the Main application toolbar Add Action Delete Action Test Action On
12. Entering 0410 011 422 is acceptable and will automatically change to 61410 011 422 site 1 Enter the name of the site where the STU will be installed in the Site Name field 2 Enter the Primary Phone Number of the STU in the Primary Phone No field PRE ENROLLING A STU MC STU Details s lt Cancel Changes db Write Programming LH Save Change a E al E CA Alarm Panel STU Programming Path Test Remote Control Multi Client Codes E LE i Cr HFast ntactiD 4 Select the plan that the STU will be enrolled on STU Details Enrollment Date Primary Phone Mo Backup Phone Mo Client Code Reporting Format Site Name 3 Enter the Client Code and select the reporting format the STU will be using to communicate with the server 3 Optus Single SIM Fe OC3SE Class 3 Optus Single SIM Ethemet m plan only Class 2 Optus Dual SIM Class 3 Optus Dual SIM OC3DE Class 3 Optus Dual SIM Ethemet Class E3 Test Cost OC D JD OC4DE Class 4 Optus Dual SIM Ethemet 5 Select the Communication Mode of the STU to suit the alarm panel connected OC2DE Class 2 Optus Dual SIM Ethemet OC2SE Class 2 Optus Single SIM Ethemet Bureau QOC25 Class 2 Optus Single SIM OC Commur QC 35 Bureau guration Communications Confi concept 34k GSM Protocol Communications Mode ratocal t 3 4k GSM Protocol Securitel P Dialler Capture Conce Panel Type
13. out depending on the Communications Method that has been selected and the firmware that the MZ STU Enrollment Wizard If the STU only has a single SIM card and the plan that was selected is for a STU that has dual SIM Enrol STU Contact amp Configure a new Multipath IP STU for monitoring cards the Multipath Client will display a warning to the operator that there may be an issue A dual SIM Establishing Initial Contact with Multipath stu M The MultipathIP Server will attempt to establish contact with the Multipath STU This process will determine plan also cost the monitoring station more than a what capabilities the STU being enrolled has and check these capabilities against the chosen plan single SIM plan so this would not be desirable for the monitoring station Reporting Format Configuration Select the reporting format used by the Multipath STU being enrolled Done Reporting Format STU Type Omni Num Sim Cards 1 STU has The Communications Method will display Reporting Format 9 Contact IRFast IRFast Text M Version 11000 Here RS different options in the list depending on the type f ns comms configuration Serial No B1202194AU Has PSTN No j Communications Method Concept 3 4k GSM Protocol Modem Type 2698 of STU Premier or Serial and the firmware that the You are enrolling a SINGLE SIM STU on a DUAL SIM plan The second Panel Type Default GPRS pa
14. 9 Home Aux Area HA001 POOL LIGHTING Off Operation Completed Mame STU AUX 5 Motes a STU NS Operation Mode Toggle C Pulse Invert C3 Doncept aa Aus Mo Aux 5 lt 008 gt FRONT GATE OFF lt 009 gt SYSTEM OFF lt 010 gt Area 010 OFF lt 011 gt Area 011 Off lt 012 gt SDE Class 3 Telstra Dual SI SDE Class 3 Telstra Dual SI to move the STU to the monitored STU list _ D s A U D c Z 2 c T D 5 U O C e S O Q U I TD A p dj o a D C D O I O gt v c UN N S lt D c z a O in D r E 4 Q O 4 D 2 D S i c 2 D 2 xg E 9 8 w D c pm ge O U un T o res D NL Oo To n i 5 amp E Ss Bg s 1 5 n Fa A F KX O gt ca J p aD E d ni a p D C O Oo U i p QU T E Z Di T E m m a alg Q B 9 9 o iy 5 Cc Cc 5 JE Q S 5 5 T fo fs a D gt 2 1 X ks El ow S 7E E O alc D TD Boc g D i f c g s t i M Z 2 a g EL a o D b m Uu UN O O5 O in Le D cC lI iD U uo E v C au flo y sal 23 8 6 2 DES g 8 ec Le v E E LEETE N oc ao AY vgy E 29 iG peri ar 252 SU Sz 5 4 OI gt S 55 UC ong ou ES Ru T U9 U VU CC A x Q cocos 5 c So9oO0ocXP 5 z SO v d ana ale S U T o2g2 ooc 9 2 Ou Scolo n c a 25 EO O
15. Bathrooms Mulgrave TC2D Class 2 Telstra Dual SIM OmniLink 03 02 00 01 Kangan Broadmeadows Buildings B amp G TC3D Class 3 Telstra Dual SIM OmniLink 03 02 00 01 Kangan Broadmeadows Building I TC3D Class 3 Telstra Dual SIM OmniLink 03 02 00 01 The Shotton Group 155 Units 3 amp 4 TC2D Class 2 Telstra Dual SIM To add restore a column right click the column header area and select Remove This Column Column Chooser The column header customisation window will appear from which you can drag columns in to the column header area f Column Chooser L Best Fit Customization al E Monitoring State Num Sim Cards Online State PABX Prefix AutoSyne Time to Server Bacon Phone Bureau Current SIM Card Date Enrolled Date Unenralled Disable AC Fail Disable PSTN Line Monitoring Enable Ademco Fast Panel Communications Method Panel Watchdog Mode PSTN Line Present RL Remote Access Mode Reporting Format Securitel Panel Type Ethernet Card Present GSM Network Serial Number 5IM 1 Serial Line Access Prefix Tug i SIM 2 Serial LES UE a a Modem Type Inner Range PTY LTD Page 21 RESIZING COLUMNS To resize a column move the mouse to the right hand edge of the column you want to resize REARRANGING COLUMNS All columns can be rearranged easily by clicking and dragging them to a new location amongst the column headers Once your mouse cursor has changed to a
16. Building T TC3D Class 3 Telstra Dual OmniLink 03 02 00 01 Kangan Broadmeadows Buildings J P amp L TC3D Class 3 Telstra Dual OmniLink 03 02 00 01 Kangan Broadmeadows Building H TC3D Class 3 Telstra Dual OmniLink 03 02 00 01 Kangan Broadmeadows Building W TC3D Class 3 Telstra Dual OmniLink 03 02 00 01 Sedlif Pty Ltd Unit 15 TC2D Class 2 Telstra Dual OmniLink 03 02 00 01 Austbulk South Yarra TC2D Class 2 Telstra Dual Premier 02 23 00 AA Duplication TC2S Class 2 Telstra Single OmniLink 03 02 00 01 Highgrove Bathrooms Abbotsford TC2D Class 2 Telstra Dual OmniLink 03 03 00 01 COD Shepley Oval Umpires Room TC2D Class 2 Telstra Dual OmniLink 03 02 00 01 Perkins Technologies TC2S Class 2 Telstra Single OmniLink 03 02 00 01 Temelli Jewellers Highpoint TC2D Class 2 Telstra Dual OmniLink 03 03 00 01 Skills Plus Upper FTG Suite 1 TC2D Class 2 Telstra Dual OmniLink 03 02 00 01 Kangan Richmond Buildings C D amp F TC3D Class 3 Telstra Dual OmniLink 03 02 00 01 Kangan Essendon A amp B TC3D Class 3 Telstra Dual OmniLink 03 02 00 01 Kangan Docklands TC3D Class 3 Telstra Dual OmniLink 03 03 00 01 Vaughan Constructions H O TC2D Class 2 Telstra Dual OmniLink 03 02 00 01 Kangan Broadmeadows D E F amp K TC3D Class 3 Telstra Dual Premier 02 56 00 01 mamic Direc TC2D Class 2 Telstra Dual OmniLink 03 03 00 01 Whites Grou TC2D Class 2 Telstra Dua Omnil ink 03 03 00 01 avlars Online TC2D Class 2 Telstra Dual
17. Client Only Selected components Multipath IP Client Application Cluster Configuration Utility Legacy Pre Version 4 0 IPServer Import Utility Start Menu folder Multipath IP wie Setup Multipath IP Installing Please wait while Setup installs Multipath IP on your computer Extracting files C Program Files x86 manual example MIPClient exe Inner Range PTY LTD Page 6 Click Finish to exit the setup iB Setup Multipath IP nih Completing the Multipath IP Setup Wizard Setup has finished installing Multipath IP on your computer The application may be launched by selecting the installed icons Click Finish to exit Setup LOADING THE CONFIGURATION FILE To load the MultipathIP configuration file that is provided to you by Inner Range Run the MultipathIP Client from the Windows Start button An error should occur when the client launches Click Yes to load the configuration file Yes o An error occurred trying to load the client configuration data Could not find file C Program Files x868 manual example MIPChentConfig xml Please contact Inner Range on 61 3 9753 3488 to arrange for an updated configuration file If you already have a configuration file the client application can load it now Do you want to chose an existing configuration file to load now oa Mo Cancel Locate and open the configuration file MIPClientConfig xml ultipathIP
18. Fail will not be monitored by the STU PSTN Dial Prefix his sets the number that the STU must dial in order to access the PSTN line on site This is commonly used when there is a PABX on site Disable PSTN Monitoring By setting this check box the PSTN connected to the STU will not be monitored Locked to Server By setting this check box the STU cannot be manually defaulted by a technician on site Alarm Panel Monitoring his sets the hard wired alarm panel monitoring method for a Premier STU Line Access Digit his set the number that the alarm panel must dial in order to access the PSTN line through the STU Remote Panel Access his sets the alarm panel access method via the PSTN for a Premier STU It is used to configure how the technician can dial into the alarm panel Page 35 Multipath IP User Manual Version 5 0 Page 34 Multipath IP User Manual Version 5 0 O Inner Range PTY LTD O Inner Range PTY LTD STU DETAILS REMOTE CONTROL This page allows control actions to be configured The STU auxiliaries can be controlled and when a Concept 3000 4000 alarm panel is connected to the STU via a High Level interface the Areas and Home Auxiliaries can also be controlled 7 Change the Alarm Panel Monitoring to the method suitable for the alarm panel connected None Alam Panel Monitoring None Panel Remote Panel Access Watch Dog Cable Tamper Save Changes his button allows the us
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20. NOTE The Panel Type option is grayed unless Securitel is selected in the Communications Mode Cancel Changes his button allows the user to discard all changes that have been made y Wi STU Details m e ne EN STU PROGRAMMING Write Programming bel Save Changes F Cancel Changes 4b Write Programming STU Perro Pah Tes arse Crist STU Corea Site Mame Test STU Enrollment Date Thursday 31 May 2012 Primary Phone No 61467 122 699 Backup Phone No 61414 011 963 Client Code DO DO TUO Multi Client Codes Reporting Format ContacttID IRFast IRFast Text Plan Plan TC38E Class 3 Telstra Single SIM Ethemet Cost 15 00 Polling Mates E 40 G1 80 ALIreaLl Bureau Hartley s Burg u SE Communicatiops Configuration Communications Mode Conceg 4 4k GSM Protocol hd Default Panet Type Ethemet Configuratief Additional Settings PAddressing e DAP jJ Static IP Address Subnet Mask Gateway end Port Mo 0 Ethernet Configuration his displays the currently configured settings for a STU that is using Ethernet These settings can be changed at any time and can then be sent to the STU by clicking the Write Programming button For a STU that is not using Ethernet this section can be ignored his button allows the user to write all of the configuration to the STU NOTE For changes that have
21. Num Sim Cards 0 A Version Has Erhemet Serial No 5C003221 Has PSTN Modem Type STU Hardware Meets the Plan Requirements lt Back Next gt Cancel No No MZ STU Enrollment Wizard Enrol STU Contact amp Configure a new Multipath IP STU for monitoring Congratulations You have successfully enrolled your MultipathIP STU This page displays a summary of your STUs configuration data The STUs configuration can be changed at any time from the Edit STU dialog pr Commissioning Path Test Though your STU has been successfully enrolled not all polled paths may have been exercised It is recommended that you perform a path test now lt Back ri Cancel Ethemet Not Tested 2 I GPRS 1 NotTested X I GPRS 2 Not Tested 2 Test Paths O Inner Range PTY LTD Page 32 STU DETAILS The following 3 sections describe the purpose of the STU Programming Path Test and Remote Control tabs To access the STU details either double click the STU or select the STU and click Edit STU Config Additionally the STU details screen will be displayed when creating a STU by clicking the Pre Enrol STU button Multipath IP User Manual Version 5 0 O Inner Range PTY LTD Page 33 If the number isn t entered in international format then the number will automatically change to suit Eg A STU can be pre enroled to minimise the amount of time taken to commission it when it is deployed on
22. Oc Fr FE Y u E gt is Ev C c a uc aD wy VY cC D EE CN es D 2 vc S S5 qnd f zc 5 5 5 51 2 SE DE 315g 9 5 p c gt n x x 5 GE Y a Do A E o ef gns5e E E82 U zs a AE A o 2 5 vo c i m 5 cause VY c E mme 2 o gt gt g ptc Ca Sow gv O Qo UN xX o Ola rr D UR we c n O D Do 2 E 2 8 2 0545 lel 5 HAS omis 5 Ste yvytSes via fle 25 lt ug AIS Z SL SES sls 5 5 SE Sosa SL Days Bglece525sEgE Vis SIA ce E Q 5 Z O fg e 2 oo J ml 925 amp _ U O U U o Y VA Gols CN IS aj Sjal So u AL 4293 nel Foevueuds OUOle UJ Se v ss D ol Nf effec ales ne S 28 az Fa NERERERER CN Si 2c 2 Page 37 Multipath IP User Manual Version 5 0 Page 36 Multipath IP User Manual Version 5 0 Inner Range PTY LTD Inner Range PTY LTD INTEGRITI CONCEPT AUTHENTICATION The Concept 3000 4000 High Level Interface Authentication box allows for entry of an authorised SMS number a programmed PIN or both to authenticate access to the STU and the connected panel Use the Test Settings button to confirm the entered SMS number or PIN number is correct A message to the right of the button will indicate if the test was successful Test Settings ACTIONS Actions give operators the ability to control the STU Integriti or Concept panel if connected via the high level interface If configured operators can control STU auxiliaries Integriti named acti
23. Off amp Pulse 3 Access Denied Add SkyCommand User Multipath STU ID not found by SkyCommand Please contact y Multipath IP Support to update the STU information Email Address test test com Cancel A Message will be received if successful The list will now be updated to include the newly added Sky Command user Multipath IP User Manual Version 5 0 Page 40 Multipath IP User Manual Version 5 0 Page 41 Inner Range PTY LTD Inner Range PTY LTD poy i ti it d pasal ON geuruH papal PN SHd5D 1 Le ij ME papal PN Z SHd9 Moeg UMOUS synsal AU UUM 5 siu 40 sujed palod e Jo 3 e ajeyur IM ag gedy Sy syed 82 Be teg Pallod z og p U D 4D amp Ja a Ln mq Wt I e a A 4k 3 m ta 5 P F8 g 2 e a m 4 m mu i nr T ox F Lu us a u 07 eg Ca Bi er 2 i er a tn ca E mq 4 kl m E g T 2 E m ar ce es 5 E sieg Aye am SOUEUNIS HY ABD Aasa UNH Ayer im aas ABD Aasa uri D 2 e un e 2 D e D me D D 3 D ct D un O O mp O gt 2 sJjajeuigIE ainpayscs SISBUUEIE a peuac a uaJnoay y WO uorn2ej es paJrsap ay Bui yew Aq peunbyuoo si 1591 NISd pa1eujojne ay ajpauas Buiwoo aui o1 Buipios2e EBay NLS E suuaad LS a4 EU ganba JEM Fetes dite don aur 158 Jed Je
24. Please refer to the Ethernet STU enrolment configuration installation manual on how to successfully configure the STU The plan that the STU will be using will need to be selected An Ethernet Only plan must be picked in order for the next stage to work After the appropriate plan has been selected click Next to start communications with the STU Multipath IP User Manual Version 5 0 Path Name GPRSBAK 90 No No GPRSPRI 90 No No MC STU Enrollment Wizard Enrol STU Contact amp Configure a new Multipath IP STU for monitoring Monitoring amp Network Plan The Plan defines the polling rate and network configuration used by the Multipath STU Details of the selected plan are shown when a plan is selected from the combobox Plan thernet Onl Network Profile Vodafone Vodafone Monthly Cost 5 00 Description Ethernet Only Poll Time Availible Required Ethernet 10 Yes Yes Dialup 90 No No Save Cancel Inner Range PTY LTD STU ENROLLMENT PROCESS SKY TUNNEL DEVICE The Enrolment Wizard easily assists the operator to con figure the STU to be monitored by the Multipath Server To start the STU Enrolment Wizard click the Enrol New STU button The STU phone number does not need to be entered instead tick the Sky Tunnel Details radio button Enter the STU serial Client code and site name After these values have been entered click Next The plan that the STU will be using will need to b
25. STU will be USING IS selected vag oe ho siam ia is raie ion dbi cabak remove Contro i i i D Class 3 Telstra Dual S pee E nu eee E RE H selected This selects the monitoring level and e STUusethe ff g Civic mock a ake Ee polling rates that the STU will use and the billing NetworlOC30 Class 3 Optus Dual SIM Remote Control i OC3DE Class 3 Optus Dual SIM Ethernet tab of the Edit cost to the monitoring station Des OC3S Class 3 Optus Single SIM OC3SE Class 3 Optus Single SIM Ethernet Path OC4DE Class 4 Optus Dual SIM Ethernet Etherne OC4SE Class 4 Optus Single SIM Ethernet OCSDE Class 5 Optus Dual SIM Ethernet GPRS B OCSS Public Class 5 Optus Public Internet SIM GPRs p OCSSE Class 5 Optus Single SIM Ethernet Optus Global SkyTun Sky Enabled TC2D Class 2 Telstra Dual SIM STU dialog TC2DE Class 2 Telstra Dual SIM Ethernet Saw 1C2S Class 2 Telstra Single SIM TC2512H Class 2 Telstra Single SIM 12 Hour TC2SE Class 2 Telstra Single SIM Ethernet TC3D Class 3 Telstra Dual SIM D T TC3DE Class 3 Telstra Dual SIM Ethernet TC3S Class 3 Telstra Single SIM tral U TC3SE Class 3 Telstra Single SIM Ethernet central V TC4DE Class 4 Telstra Dual SIM Ethernet TC4SE Class 4 Telstra Single SIM Ethernet ir central TC5DE Class 5 Telstra Dual SIM Ethernet TC5S Class 5 Telstra Single SIM OK Refresh B Isolate De Isolate Selected ONOS O
26. Start by locating and running the client setup package If any applications are running close them and click Next zi setup Muitipath 1P to continue the installation Welcome to the Multipath IP Next gt aston This will install Multipath IP 4 2 on your computer It is recommended that you close all other applications before continuing Click Next to continue or Cancel to exit Setup BEN Gea Read and accept the End User License Agreement then j setup Multipatnie 8 click Next to continue the installation License Agreement Please read the following important information before continuing Next gt Please read the following License Agreement You must accept the terms of this agreement before continuing with the installation INNER RANGE PTY LTD END USER SOFTWARE LICENSE AGREEMENT This End User License Agreement EULA pertains to INNER RANGE PTY LTD s Copyrighted computer software the Software in the package containing CD ROMs diskettes associated media printed materials or electronic documentation Please read the terms and conditions of this End User License Agreement EULA before installing or otherwise using the Software This End User License Agreement EULA is a legally enforceable contract between you Customer or you and INNER RANGE PTY LTD a Victorian I do not accept the agreement lt Back Next gt Cancel Multipath IP User Manual V
27. been made to be sent to the STU the information is queried from STU Write Programming button must be clicked Hardware Info by the Multipath Server Hardware Into Device Type OmniLink Version 03 04 00 01 Modem G25EX Network 3G SINZ 1 Serial Number 1200684AL SIM 1Senal 89610164532700000018 SIM Serial 8961030000093313633 Advanced Configuration AutoSyne Time to Sever W Disabte AC Fail i y Disable PSTN PSTN Dial Prefix L Monitoring Line Access Digit X Locked to Server Alarm Panel Monitoring None Remote Panel Access Fax Bypass T Time Zone UTC 10 00y X anberr amp Melbourne N Motes Time Zone This sets the time zone that he STU is in By setting the ime zone to be correct for he STUs location the cor rect time will be in the STU Send Port No will be using port 41001 his section displays the hardware information about the STU This his is the UDP port number that the STU will use as its source port when sending data to the Multipath Server If there is more than 1 STU on the same site each STU should have a unique Send Port No NOTE If this is left at the default value of 0 then the STU Network Type Newer STUs will display network ype Eg 2G or 3G AutoSync Time to Server By ticking this check box the STU will Sync the time to the time on the server Disable AC Fail By setting this check box the AC
28. by box then you will be able to rearrange the order in which users are grouped Centrelink Gosnells Centrelink Bunbury Centrelink Fremantle 4444444444440 44944 Centrelink Joondalup Click and drag the column to the left or the right of its current position to relocate eg Pre Enrol STU Hard Reset MEM send cmd 1 Suspend JL Event Messages Resizing columns yl 81 FI control Service 63 Unenral Edit STU View STU Monitored STUs Messages Diagnostics db Write STU M De STU gm Auto System Output Config ay System Messages a De Enrollment System Messages Primary Phone Status Type p Version Monitored STLIs Drag a column header here to group by that column Depending on the STU configuration you will see one or two control tabs Multipath IP User Manual Version 5 0 Page 22 Multipath IP User Manual Version 5 0 Page 23 O Inner Range PTY LTD O Inner Range PTY LTD M UAE ele STU ENROLLMENT PROCESS Outputs Remotely control SERIAL STU PREMIER STU amp OMNILINK Auxiliaries outputs an a MultipathIP STU Q Get Status Status Unknown The STU Enrolment Wizard easily assists the operator to configure the STU to be monitored by the or Areas and pon Multipath Server Auxiliaries on a Concept Panel To add and To start the STU Enrolment Wizard click the Enrol New STU button at the top left
29. of the Multipath IP p software Clicking this button will turn the output on If the output is already on nothing will Enrol change New STU On Screen 1 the STU phone number client code and J we stu Enrollment Wizard Clicking this button will turn the output off If the output is already off nothing will site name are entered After these values have been enrolsru Contact amp Configure a new Multipath IP STU for monitoring change entered click Next es nu n The following details are required to identify the Multipath STU The RL and Client Code are used to To determine the state of the output click this button The state of the output is uniquely identify the STU when messages are forwarded to a Monitoring Automation System displayed to the right of this button Multipath Device STUPhone 61467110851 SkyTunnel Device STU Serial MG Control STU Panel 00 0005 Test STU 5 cient code HOES FE3000 Alarm Panel Outputs Site Name Ryans Test Board STU Remotely control Force SMS Enrollment Auxiliaries STU Alarm Panel State DISARMED et Disarm rj outputs on a D u RE a Zone Number Zone Name Zone State Isolate or Areas an es PEE Auxiliaries on L 1 Equipment cupboard door ENABLED Next gt Cancel manoet Panel 2 Fibre modem rack door ENABLED LI To add and 3 Control module rack door ENABLED C On Screen 2 the plan that the
30. the siren will run from the last input going in to an alarm state fn l r Siren Time min b A Allow Remote Arm Disarm Pulse Count Pulse Reset sec 13 If the input is not to activate the siren then tick the silent check box 14 If operators should be allowed to isolate zones on the STU then tick the remote isolate tick box Enable Auta Am Zone Type Arm Options Silent Remote Isolate Instant Force Arm fae y Instant Force Arm 5 If the cabinet tamper is connected to Zone 12 then click the Enable Cabinet Tamper check box 6 If a key switch is connected to Zone 11 then click the Enable Keyswitch Tamper check box 7 Tick Allow Remote Arm Disarm to give operators control over the alarm panel feature Instant Force Arm Instant Force Arm am Panel STU Console User programming Tamper Options mas 15 Click the Manage Users tab Enable Ke Tampe Program Inputs Manage Users Test Zone Number Enabled Description Zone Type Arm Options Silent Remote Isolate a 1 Zone 1 Instant Force Arm Hemote Control 2 Zone Instant Force Arm Input programming 16 To enable a user click the enabled tick box 9 Enable zones by clicking the Enabled check box for each of the required inputs and enter a name to Program Inputs Manage Users Test describe the inputs Tog Ip User Name Program Inputs Manage Users Test User 1 Zone Number Enabled Description Fone Type Arm Opti
31. to the Automation System after a failed Path Test if there has been no communications from the STU via the path during the past set number of days It is recommended that this setting is a value above 0 Polled Path test A manual path test can be initiated by clicking the Test Paths button Note Test Paths can be used to re test a previously failed scheduled path test The MultipathlP Server will initate a test of all polled paths for this STU with the results shown below Test Paths gg Bhemet Not Tested 9 T GPRS 1 Not Tested 9 Y GPRS 2 Not Tested 3 UN ENROLING PARAMETERS To un enrol a STU right click the STU and click un enrol in the drop down menu Alternatively left click once to highlight the STU then select un enrol in the ribbon bar 61467122699 Omnirk 03 04 0001 Edit Configuration View Messages Write Programming Send Command Suspend Monitoring Unenrol Page 43 Inner Range PTY LTD STU COMMUNICATION DIAGNOSTICS Path Status v Home he path status demonstrates three path icons ira Ethernet GPRS 1 and GPRS 2 The Green icons W Pre Enrol STU Hard Reset ME Send Cmd 1 Suspend Event Messages pm ge illustrate there is 2 way communications on mp Enrol STL ud Fl Control 7X Service 63 Unenral B Auto System Output fac Ethernet and GPRS 1 Enral ss Edit STU View STU pu Availibility System Yellow path state colour indicates that the path New STU XE start Monitoring Co
32. 0 00 6524 61408283081 00 6608 61408097948 00 6613 61407863548 00 6614 61408154867 00 6617 61407421444 00 6621 61408453521 00 6622 61408758451 00 6624 61408194562 00 6625 61408644871 00 6626 61407475494 00 6627 61409741120 00 6628 61408107361 00 6629 61467122568 00 6630 61467122570 00 6631 61467122043 00 6632 61467122562 00 6633 61467115721 00 6634 61467122564 00 6635 61467122561 00 6636 61467115821 00 6637 61467122567 00 6638 61467122566 00 6642 61467122569 00 6643 61467115719 00 6649 61467122563 00 6653 61467129253 00 6657 61467129213 00 4658 61467129955 d d A d d I d Vv wv 2 d Sf Sf d d vf Vf d d d d eS eS of GSM Signal Strength Serial 02 09 00 01 Philp Residence TC3SE Class 3 Telstra Single S e Premier 02 68 00 01 Glenvale School Yarrambat TC2D Class 2 Telstra Dual Sa i OmniLink 03 02 00 01 Kangan Broadmeadows Buildings A amp C TC3D Class 3 Telstra Dual OmniLink 03 02 00 01 Mercedes Service Centre Richmond TC2D Class 2 Telstra Dua OmniLink 03 02 00 01 Skills Plus Springvale TC2D Class 2 Telstra Dual OmniLink 03 02 00 01 Highgrove Bathrooms Mulgrave TC2D Class 2 Telstra Dual OmniLink 03 02 00 01 Kangan Broadmeadows Buildings B amp G TC3D Class 3 Telstra Dua OmniLink 03 02 00 01 Kangan Broadmeadows Building I TC3D Class 3 Telstra Dual OmniLink 03 02 00 01 The Shotton Group 155 Units 3 amp 4 TC2D Class 2 Telstra Dual OmniLink 03 02 00 01 Kangan Broadmeadows
33. 0 seconds the most common and means that the network at the customer s site will give the STU an IP address Static IP means that the STU will use the IP address that the operator enters into this screen configuration is as expected click Next STU IP Address 192 168 001 194 Gateway Send Port No Apply Configuration Status Description Initialising Communications Channel Successfully established Bi Directional Communications with the MultipathIP STU MoreHelp lt Back ie cena Setting Initial Comms Parameters For further assistance with the Ethernet Status click on the More Help button More Help T NE All of the Ethernet status values should have a green tick If some of them are not ticked but have a blue Version 03 11 00 01 cross 3 instead further assistance with the Ethernet Status can be obtained by clicking on the More Help button Requesting Serial STU Capabilities Serial No B1202194AU Modem Type 02698 STU Hardware Meets the Plan Requirements lt Back etes Cancel Regardless of whether or not all of the Ethernet Status has green ticks the enrolment can continue Click Next to continue the Enrolment This Screen capture shows the Reporting Format f stu Enrolment Wizard and alarm panel Communications Method The Enrol STU e Reporting Format will have some options grayed Contact amp Configure a new Multipath IP STU for monitoring e
34. 000 A nu si anje aip3 Aguap USD apg 01 apg way auey aq swaag aan fepo aun ae e L se aui 3eq ar nis ued uon aug 1X2 abessay E U o La uno pJ4028y Sp40221 JO Jequunu 6301 ou sKe dsiq Multipath IP User Manual Version 5 0 u1eg 1x9 abessapy uord ed U AJ SUI 342d poD 1usl D jutodpu3 aJowoye e1eq abessayj Mey C 2 c 3 2 un ct 2 u ct e CU 2 oO fD un 2 y lt D e CU te O Inner Range PTY LTD MOPUIM S3 nsoy Ul91s g UO EWO NY y 03 1ues sebessaul MOUS sabessay Uld MOpUIM abessayy 182 Pr main abessoyy JO JSISUOD sjejeuuejed UDJe as au suoynq Jeq 00 y Si9 olue1e4 U2189S o O D 2 et zi D un c 3 D un un C te D D E 2s a O 5 et gt D un c et gt D 2 e a O 5 et gt D lt D un Cc D un un CU Q D un o et ect O 2 m UN ve I G rm lt m Page 51 USING MESSAGE VIEW The message view window has 5 main configuration groups that can assist in finding particular events Click Search to view messages based on the search criteria settings Ticking Live Update will cause the message viewer to automatically update as new events that match your search criteria are generated Date amp Time MG Message View Search Parameters o Date
35. 0101100 2 ww fD ts pa pa hs pa ps ps pa ps pa pa pa hs has pa ba pas pa ba ha pa ba hs pa ta pa 2 ce ce ce ce ce ce ce ce ce ce e ce ce ce e ce ce e e ce ce SO 0 0 0 01 un n mim i rmi t ln lit ln l l n l n4 n si 0 0 9 n2 4 O n 1 t laigizizia gi2 i2 a gizi2 2 giz2 2 a giz2iz alziziziaz S 3 E il amp s ls3 la3 g32 a 3lg 2 a 3 lg 3 C S 8 8 G S B8 3 3 EI Cale ange the scale of the preview pages Llit ni 3lisdizit ni3isd8isitnia isdis3iti3isaisditni3isdisitn ia3isis3it A hea O e gt 5 gt gt 5 P gt a gt gt 5 gt gt S gt gt 5 P gt 5 mmi 1 n u n n n u n u Vi amp HE un 9 et Oo Th et TTL a T g 3 an sed to navigate the preview pages D X C t i imPizmitw gt D D m ririri rPirpirit p P m r ririrte O IALIA n C Jin n in SAM AL SA WMS WM MW Use Wun OC 3 Isle ls s sISlsIs sers sels lai elolaiaelial elaelal aio 4 CE i mw i D m D D m D H i i D m D pi a m Lr e e e e IO eu D U D Oo O eror D eiu Oo DU D D D eiu Oo UO ce i pi IRIS IRIRIRISIRIMIRISIRIRIMISIRIRIRIS TRIER E 5 amp RSS IE INE agniner ange the mouse to a Magniner CIICK TO ZOOM IN OU kba R IE el ee Se ES Se Lx 2 um uh ox ED x Sh ae er t ds e J loi ltctiojlojloimiojoloiltiojlojlo lmiojoloilttiojoloilmiolj
36. 071 80 TOT 4 Inner Range PTY LTD 10 0101 10 0101 10 0101 10 0101 10 0101 10 0101 10 0101 10 0101 10 0101 10 0101 pg 47 ob DT bT TesTetet GPRS PRI PRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI F3 mmT Tm Time Report Ack Multipath IP Poll 53dBm Time Report Ack Multipath IP Pall 55dBm Time Report Ack Multipath IP Poll 53dBm InfoPoll OmniLink 5 81201536 Country 0 Run 231days i Time Report Ack Multipath IP Poll 55dBm Time Report Ack La la aL rs Cr n 1472 Records Loaded Page 52 2 Select the STU from the drop down list box T C3 Client Identity EditValue is null 7 A e Client C d STU Name 73 10 0101 Integriti Omnilink 56 0056 Q2698 Test STU 1 Alf 56 0057 GOSP Test Vodafone 56 0061 Q2698 Test STU 6 Alf 56 0066 Dan s All in one 55 0085 Global Test UK 55 0086 Global Test NZ a e Client Identity 10 0101 V 56 0066 v 56 0057 10 0101 E s 4 Live Update To remove a STU from the list 1 Select the STU you want to remove from the list 2 Click the minus e button Message Direction Message Direction 7 From STU To Auto System 7 To STU 4 From Auto System iv intemal Message mm 14 05 2014 08 55 37 6893 10 0101 14 05 2014 08 55 37 693 10 0101 14 0
37. 118 61428508379 61448314779 61458004359 61400678611 61467122626 61458069332 61428500469 61428352332 61429355190 61458087048 CONTROLLING STU You can access STUs configured for remote control by clicking on the Control button in the main window tool bar 00 0027 00 0063 00 0071 00 0075 00 0076 hier 02 57 00 01 hier 02 57 00 01 ier 02 57 00 01 hier 02 57 00 01 hier 02 57 00 01 00 0079 Column Chooser Link 03 05 00 01 00 0080 y Best Fit hier 02 57 00 01 00 0081 Best Fit all columns nier 02 57 00 01 00 0082 mier 02 57 00 01 y Filter Editor 00 0083 f nier 02 57 00 01 Show Find Panel 00 0084 i hier 02 57 00 01 Hide Auto Filter Row i 00 0085 mier 02 57 00 01 00 0086 OmniLink 03 02 00 01 00 0087 Premier 02 57 00 01 00 0088 Premier 02 57 00 01 00 0089 Premier 02 57 00 01 00 0092 Premier 02 57 00 01 00 0093 Premier 02 57 00 01 Serial 02 09 00 01 Premier 02 68 00 01 OmniLink 03 02 00 01 OmniLink 03 02 00 01 OmniLink 03 02 00 01 OmniLink 03 02 00 01 OmniLink 03 02 00 01 OmniLink 03 02 00 01 OmniLink 03 02 00 01 OmniLink 03 02 00 01 OmniLink 03 02 00 01 OmniLink 03 02 00 01 OmniLink 03 02 00 01 OmniLink 03 02 00 01 OmniLink 03 02 00 01 Premier 02 23 00 TC3SE Class 3 Telstra Single SIM Eth 6 Class 3 Telstra Dual SIM Class 2 Telstra Dual SIM Class 2 Telstra Dual SIM Class 3 Telstra Dual SIM Class 3 Telstra Dual SIM Class 2 Telstra Dual SIM Class 3 Tel
38. 5 2014 08 55 37 927 10 0101 14 05 2014 08 56 53 634 10 0101 14 05 2014 08 56 53 634 10 0101 14 05 2014 08 56 53 650 10 0101 0 Records Loaded k 0 Records Loaded AS ir patriot Seq 292697 Tx 10 0101 ALARM 356 Loss of AS ir patriot Seq 292697 Rx Agent Ack Msg 10 0101 ALF AS ir patriot Seq 2925697 Rx AS Ack Msq 10 0101 ALARM 10 0101 RESTORE 356 Loss of central polling in Area 0 on AS ir patriot Seq 292716 Tx 10 0101 RESTORE 356 Loss AS ir patriot Seq 292716 Rx Agent Ack Msg 10 0101 RES Messages that are from the STU to the STU internal to the automation system or from the automation system can be filtered here Paths 4 Intemal Message GPRS PRI 4 GPRS BAK J SkyTunnel Message Types dl Message Types STU Messages STU Poll Path Change 4 Event Loss Of Polling STU Alteration STU message types and Server message types can be filtered here Command Multipath IP User Manual Version 5 0 Messages sent over Ethernet GPRS primary GPRS s 14 05 2014 02 38 31 672 10 0101 14 05 2014 02 38 31 890 10 0101 14 05 2014 08 55 37 693 10 0101 14 05 2014 08 55 37 693 10 0101 14 05 2014 08 55 37 693 10 0101 14 05 2014 08 55 37 927 10 0101 Server Messages Processor Status User Activity Receiver Status System Alteration Auto System Status Inner Range PTY LTD AS ir patriot Seq 292 econdary and Sky Comma
39. Bureau in order for the Bureau to have partial control over the STU MZ STU Enrollment Wizard Enrol STU Contact amp Configure a new Multipath IP STU for monitoring Assign STU to a Bureau If the STU has dual SIM cards and the operator has selected a single SIM plan the Multipath Client will halt the enrolment This is a bad configuration and must be changed in order to continue the MZ STU Enrollment Wizard Enrol STU Contact amp Configure a new Multipath IP STU for monitoring Establishing Initial Contact with Multipath STU Please Select a Bureau for this STU to be assigned This will allow the selected Bureau user to diagnose and The MultipathIP Server will attempt to establish contact with the Multipath STU This process will determine After a selected Bureau has been selected click configure this STU enrolment what capabilities the STU being enrolled has and check these capabilities against the chosen plan Next to start communications with the STU You Bureau None P Name are also able to choose None for a Bureau if there NS one S no Bureau A STU Type OmniLink ASIAL Sky Security Version 03 03 00 01 Serial No A1200694AU Modem Type Q26EX This STU must be enrolled on a DUAL SIM plan Back Next Cancel c EE Nth the Munpathip sry S Backa MAIN ja concel Once the STU has initially contacted the Multipath ie stu Enrollment wizard Server the Multipath S
40. Contact amp Configure a new Multipath IP STU for monitoring Congratulations You have successfully enrolled your MultipathIP STU This page displays a summary of your STUs configuration data The STUs configuration can be changed at any time from the Edit STU dialog mE Ethemet Passed x 1 GPRS 1 Passed T GPRS 2 Not Tested 2 A A Path Test Completed Sucessfully Commissioning Path Test Though your STU has been successfully enrolled not all polled paths may have been exercised It is recommended that you perform a path test now Back Finish Cancel As soon as the Test Paths button is clicked the Multipath Server will exercise all of the available paths of the STU Whilst each of the paths is being exercised the progress bar will increment When the Path Test process has been completed a summary will be displayed on the screen To complete the enrolment the operator must click Finish Once the Finish button has been clicked the Enrolment Wizard window will disappear and the STU will be moved from the Unmonitored STUs section to the Monitored STUs section Multipath IP User Manual Version 5 0 Page 29 Inner Range PTY LTD STU ENROLLMENT PROCESS E LINK To Enrol the E link STU start by using MPEthernetSetup exe Once the information has been filled in click on the program button On the Multipath IP software you will see the STU display under the unmonitored Stu s section
41. Delete i Control Off Send Command IF Edit Remote Control Service System Administration R L Mappings E Global Bureaus E Plans Users Messages Network Profiles Cancel Billing Plan System Permissions Shaw System Status Can perform Database Snapshot Can View System Messages Can Associate SkyCommand Users Check the appropriate STU permissions for the user Check the appropriate System Administration options for the user Check the appropriate System Permissions for the user Click Save Changes to save the user then close the window LH Save Changes Multipath IP User Manual Version 5 0 Inner Range PTY LTD User Administration Account Disabled Account Locked Out User Administration Cant Change Own Password Account Locked Out DELETING AN EXISTING USER To delete a user from the user list select the user then click the Delete Item button The user is deleted immediately and this cannot be undone I Delete Item If you have accidentally deleted a user you will need to re create the user by clicking the button gu Add New EDITING AN EXISTING USER To edit a user highlight the user record then click the Edit Item button The Editing User window will appear This process is similar to adding a new user Edit Item CREATING EDITING BUREAUS Bureaus are used to divide STUs and operators in to groups MC System Administration p iy Globa
42. ET c La 3 SkyCommand Users his button allows the central station to setup SkyCommand end users to have the ability to control the remote control options set by the Bureau or Control Station Test Settings he Test Settings button can be used to verify that the correct authentication has been provided by the technician Once this button has been clicked the status will be displayed next to the button NC STU Details HO X I Save Changes Cancel Changes 4 Writ Programming STU Programming Path Test Remote Cortr Alam Panel STU Console Action Configuration er Users Concept 3000 4000 High Level Interface Authentication ar MultipathlP STU ta send high level control commands to a Concepet Panel both the PaneVand the Server require either a matching SMS Humbe programmed in SMS in the GSM Comme Task or a valid User Pin Number with apprafiriate permissions SMS Number Pin Number n Test Settings Actions Defne the control actions which can be performed on this STU To invoke the control actions defined here click the Control button in the Main application toolbar i Add Action Delete Action Test Action o On Off Q Pulse Name Gate Control Notes To open the gate press the ON button STU Concept Type p Area C Home Aux Area 5008 FRONT GATE Df w Operation Completed Q STU 9 Concept Pool Lights Notes pM Ama
43. Event Log Data for x days The event log is usually set to 90 days After this time the data is purged RL Mapping Enable Path to RL Mappings The receiver number line number can be mapped so each communication path has its own unique identifier Plans Enable GSM Voice Plans can optionally include a GSM redundant path This is configured to be off by default and is an addi tional cost if turned on Contact Inner Range for more information Multipath IP User Manual Version 5 0 Page 59 O Inner Range PTY LTD GLOSSARY STU PSTN Mobile Plan GPRS GSM Enrol Bureau Concept Panel Integriti Panel Sky Command Sky Tunnel Multipath IP User Manual Version 5 0 Serial Transmission Unit Omnilink Premier or Serial Public switched telephone network Service that enables you to send and receive data General Packet Radio Service Global System for Mobile Process of assigning a STU to the Multipath IP software Security Installation Organisation Inner Range Controller Inner Range Smart Controller Inner Range online application that allows users to control their alarm system An Inner Range additional reporting format Page 60 Inner Range PTY LTD NOTES Multipath IP User Manual Version 5 0 Inner Range PTY LTD Page 61 NOTES Multipath IP User Manual Version 5 0 Page 62 Inner Range PTY LTD
44. FF OFF OFF OFF OFF OFF OFF OFF 7101 X X X X AA X A A A TCSSE Cl 5 Telstra Single SIM Eth t E Am Clicking this button will arm the STU alarm panel tines S VC5S Class 5 Vodafone Single SIM VC5S GDSP Class 5 Vodafone GDSP SIM Vodafone NZ dass 3 Clicking this button will disarm the STU alarm panel After the appropriate plan has been selected click Ke STU Enrolment Wear m Refresh Clicking this button will refresh the zone and alarm panel states Next to start communications with the STU Enrol STU Contact amp Configure a new Multipath IP STU for monitoring Monitoring amp Network Plan Isolate Delsolate Selected Clicking this button will Isolate any of the selected zones and De lsolate any un The Plan defines the polling rate and network configuration used by the Multipath STU Details of the se ected zones selected plan are shown when a plan is selected from the combobox c3D Class 3 Telstra Dual SIM Network Profle Telstra Vodafone Monthly Cost 0 00 Description TC3D Class 3 Telstra Dual SIM Path Name Poll Time Availible Required Ethernet 40 No No GPRS BAK 80 Yes Yes GPRS PRI 80 Yes Yes SkyTunnel 80 No No Save lt Back next gt Cancel Multipath IP User Manual Version 5 0 Page 24 Multipath IP User Manual Version 5 0 Page 25 Inner Range PTY LTD Inner Range PTY LTD On Screen 3 the you are able to assign a STUtoa particular
45. ME MENU MONITORED amp UNMONITORED STU S SORTING AND ARRANGING THE MONITORED AND UNMONITORED LISTS SORTING BY COLUMN HEADER REMOVING A COLUMN ADDING RESTORING COLUMNS REARRANGING COLUMNS GROUPING BY COLUMNS REARRANGING COLUMN GROUPS RESIZING COLUMNS CONTROLLING STU STU ENROLLMENT PROCESS SERIAL STU PREMIER STU amp OMNILINK COMMUNICATION METHODS STU ENROLLMENT PROCESS E LINK STU ENROLLMENT PROCESS SKY TUNNEL DEVICE STU DETAILS STU DETAILS STU PROGRAMMING PRE ENROLLING A STU STU DETAILS REMOTE CONTROL INTEGRITI CONCEPT AUTHENTICATION ACTIONS STU DETAILS REMOTE CONTROL SKY COMMAND STU DETAILS PATH TEST UN ENROLING PARAMETERS STU COMMUNICATION DIAGNOSTICS Multipath IP User Manual Version 5 0 O Inner Range PTY LTD Page 3 STU DETAILS ALARM PANEL PROGRAM INPUTS 46 STU DETAILS ALARM PANEL MANAGE USERS 47 INSTALLING THE INNER RANGE CONFIGURING STU FOR USE AS AN ALARM PANEL 48 SYSTEM STATUS 50 MULTIPATH IP CLIENT MESSAGE VIEW 51 USING MESSAGE VIEW 52 INSTALLATION PROCEDURE PRINT PREVIEW 54 The following procedure describes the process involved in installing and configuring the Inner Range AVAILABILITY REPORT 56 Fratech Client for first time use UNDERSTANDING THE AVAILABILITY REPORT 57 CONFIGURATION OPTIONS 58 GLOSS ARY 6 0 ir central M Multipath Installations x86client setup 4 3 0 30136 client NOTES 61 N OT E S 62 jl setup_4 3 0 30136_client exe
46. Mame Date modified Type MIPClientConfigaml 9 08 2013 2 24 PM AML File Multipath IP User Manual Version 5 0 Page 7 O Inner Range PTY LTD Select the system you want to connect to and click Login oe tog On to MultipathiP UU inner range Multipath x User Name Password Lino System Inner Range Test DR Log into the client using your allocated user name and password MZ Log On to MultipathIP UU inner range Multipath Cap TEs a User Name Password 00 Remote Host System Inner Range Test LICENSE KEYS The following procedure explains how to enter new license keys into the Multipath IP software At the top left hand corner of the MultipathlP client window Hardware Key Serial Number IR HOSTED MULTIPATH Last Update Never e update Hardware Key Status NOT REQUIRED via this dialog or are updated automatically via the Inner Range licensing a update service subscription If you encounter Range on 03 9753 3488 Add License Key Request Remote License Multipath IP User Manual Version 5 0 Page 8 Inner Range PTY LTD Click Add License Key Add License Key Enter the license key given to you by Inner Range and click OK Click Close to finish Add License Key Enter a MultipathiP License Key Below Note Entering a new key of a given type will overwrite a previous key of the same type A J d EU
47. P User Manual Version 5 0 O Inner Range PTY LTD O Inner Range PTY LTD STU DETAILS ALARM PANEL MANAGE USERS Save Changes his button allows the user to save changes that have been made to be saved to the Multipath Server NOTE For changes that have been made to be sent to the STU the Write Programming button must be clicked Manage Users PIN codes can be allocated up to 32 users Program Inputs Alarm panel mode can use up to 10 zones on the STU User Number A unique identifier that allows the central sta tion to associate a user with a number Enabled Allows the user to be active to be able to use the panel rite Programming Page 47 Once changes are made to be active on the STU a write programming must be conducted STU Details bal Save Changes oF Cancel Changes 4b Write Programming Alam Panel STU Console STU Programming Path Test Remote Control System Properties V Enable Alarm Panel Mode Tamper Options Enable Cabinet Tamper Send Open Close events Enable Keyswitch Tamper Entry Delay sec D Exit Delay Sec O 5 Remote Contro m n d n Time min El Allow Rare Am Disarm Pulse gunt Pulse Reset sec C Enable ANg Am Monitor Panic Nout Keypad 1 Comms Int Keypad 2 Comms Input Program Inputs Manage Users Test User Number Enabled User Name Pin a User t User 2 User 4 User 5 d User 6 User 7 User amp
48. PRI No SkyTunnel No Save Cancel MZ STU Enrollment Wizard Enrol STU Contact amp Configure a new Multipath IP STU for monitoring Assign STU toa Bureau Please Select a Bureau for this STU to be assigned This will allow the selected Bureau user to diagnose and configure this STU Click Next to initiate communications nan next gt pores with the MultipathIP STU 2 __ Cancel Page 31 Inner Range PTY LTD A progress bar is displayed to show the operator what point the write programming it is up to The Write Programming process will proceed faster if the STU is using a Sky Tunnel Path This is the final screen of the Enrolment Wizard To immediately complete the enrolment the operator must click the Finish button Once the Finish button has been clicked the Enrolment Wizard window will disappear and the STU will be moved from the Unmonitored STUs section to the Monitored STUs section Sky Tunnel does not require a path test to be done Click Finish to proceed Multipath IP User Manual Version 5 0 MZ STU Enrollment Wizard Enrol STU Contact amp Configure a new Multipath IP STU for monitoring Establishing Initial Contact with Multipath STU The MultipathIP Server will attempt to establish contact with the Multipath STU This process will determine what capabilities the STU being enrolled has and check these capabilities against the chosen plan Done STU Type SkyTunnelDevice
49. Q E D UN C iU T gt m UN l i gt EE EE UN Page 42 Multipath IP User Manual Version 5 0 Test Schedule Recurrence amp Schedule Parameters The PSTN Test Schedule and Path Test Schedule allows for an automatic test of the communications paths Depending on the global system settings that was configured by Inner Range these settings might have already been set during the STU enrolment To start a scheduled test It is strongly recommended that the scheduled path tests are enabled 1 Select either a Daily or Weekly re occurrence 2 Tick the box next to the time field Default PSTN Test Schedule By default the MultipathIP Server will initiate a PSTN Test according to the followign schedule Default Path Test Schedule By default the MultipathlP Server will check all polled paths for availibiltiy according to the following schedule Recurrence Schedule Parameters Daily Weebly Never Recurrence Schedule Parameters Daily Weekly S M T Never This schedule is never run Run weekly on the following days Ww T F 5 At the following times Wliog 00 gt V 16 00 Raise Path Waming if path has been offline for 3 4 Click Save Changes to finish Raise Path Warning Path tests can report alarms to the Automation System if the schedule path test fails If Raise Path Warning if path has been offline for has been set to a value above 0 then an alarm will be transmitted
50. The panel will instantly send the panel into alarm e Delay Waits for a certain amount of time until panel goes in to alarm bel Save Changes Cancel Changes dh Write Programming e 24 Hour Monitored for 24 hours We STU Details STU Programming Path Test Remote Control Alam Panel STU Console e Handover Multi state alarm System Properties Tamper Options 12 Change arm options out of 3 different types Enable Cabinet Tamper I Send Open Close events Enable Keyswitch Tamper Program Inputs Manage Users Test Zone Number Enabled Description Zone Type Silent Remote Isolate 2 If open and close reporting is required click the Send Open Close events tick box 7 XE TEENS Force Arm Zone 2 Instant Force Arm 3 Change the entry and or exit delay if required Auto Isolate J fone 3 Instant D eny pre Entry Delay sec p HB Exit Delay Sec Remote Control Fone 4 Instant Force Arm Siren Time min 0 4 Bl note fem Diam e Force Arm The panel will arm normally even if the zone is unsealed Pulse Count Pi e Reset Bee li e Auto Isolate The panel will arm normally even if the zone is unsealed Additionally the zone will be isolated Enable Auto Arm e Deny Arm The panel will not arm if the zone is unsealed The operator will need to ensure the zone is sealed before attempting to arm 7 APER CT MS Monitor Panic Input 4 The configured siren time is the length of time
51. VAILABILITY REPORT CD gt x pw By default an availability report will check data for the last month To change this modify the From Date lt P 2 Baz f 3u v o Re and To Date fields Please note that the Multipath system event log is usually set to remove data older gw PIPPRIIBIiricil l Jr ps o pm than 90 days 5 goeggggt sagt a A Z g So p TS HR 29 S a D 9 lt 2 o afk amp ES I8 B O o Ses ES Ew By To run the availability report click the button O 9 D 2 n o Q a 3 d D o9 a i D Oo o IV aJ d 5 95 F 5 3 5 I9 All of the columns listed below are displayed by default 2 E 2 SRE A oO 5 ae c D o S a 3 a STU Name The name given to the STU during enrolment TD D gt Q ay gt x lt a A Q er ii D Client Code The client code given to the STU during enrolment D de O un 5 O o D Time Unmonitored The total time the STU was unmonitored a Q Q nsssessesessssesssssesesssesssessegpsslg j 2 i EBEBERIBBDBSSBSBRBBBBRBBRSIYEII O Time Monitored The total time the STU was monitored n gt O EEE ENT EE Se Time Offline The total time the STU was monitored but offline SATA TPE IAB BAS aa e 5 A R ELS A B Big a NH a 718 e BERS Gh bh o E pub o a552525239085 sfeessgze gs cm Q SL H AR ES uud as Sz Time Online The total time the STU was monitored and online D 2 o v g 5 h c 5 m a Qo Availabilit A per
52. able to log in again until this is unchecked Locked Out This check box item is reserved for future use ADDING A NEW USER Click the Add New button to open the Editing User E kel Save Changes ps Cancel Changes 4 4 3 o dp Add new gt Delete d a O g 5 User Details User Permissions Basic Details dh Add EW User Name Full Name Bureau None All STUs Description Page 11 O Inner Range PTY LTD Start by entering a name for the User This will be what the user will use to log in with Next enter the Full Name of the user Select the Bureau for the user if required Refer to the next section for more detail on Bureaus Enter a description for the user If you want to prevent the user from changing his her password check the can t change own password check box If you want to stop a user logging in to the Multipath IP client check the Account is disabled check box This is a good alternative to deleting a user if you think the user might need access again in the future Once you are ready click Change Password and assign a unique password to the user Change Password Click on the User Permissions tab a Editing User bal Save Changes Cancel Changes A 4 3 dp Add new ZX Delete User Details User Permissions STU Permissions Create C Hard Reset Diagnostics Test Paths Enrol Stand By Start PSTN Test Edt STU Un Enrol E Control On Edit Alarm Panel
53. amp Time Today Last Date Range Live Events From Date Q Client Identity Editvalue is null e Date Time 14 05 2014 00 00 53 750 14 05 2014 00 00 53 750 14 05 2014 00 02 14 621 14 05 2014 00 02 14 621 14 05 2014 00 02 14 621 14 05 2014 00 03 35 819 14 05 2014 00 03 35 819 14 05 2014 00 04 56 596 14 05 2014 00 04 56 596 14 05 2014 00 06 17 466 14 05 2014 00 06 17 466 14 05 2014 00 07 39 276 14 05 2014 00 07 39 226 14 05 2014 00 08 59 472 STU ID 10 0101 10 0101 10 0101 10 0101 10 0101 10 0101 10 0101 10 0101 10 0101 10 0101 10 0101 10 0101 10 0101 10 0101 Direction TT 4 494 SET Path GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI Message Text Multipath IP Poll 55dBm Time Report Ack Multipath IP Poll 55dBm InfoPoll OmniLink SN B1201536 Country 0 Run 231days i Time Report Ack Multipath IP Poll 53dBm Time Report Ack Multipath IP Poll 53dBm Time Report Ack Multipath IP Poll 55dBm Time Report Ack Multipath IP Poll 53dBm Time Report Ack Multipath IP Poll 55dBm If required you can specify an exact time frame that you d like to view events from Selecting Live Events will only display events generated after the Search button has been pressed Client Identity p Eme Q Client Identity Edit
54. cal representative before changing any options in this area unless you are Absolutely CERTAIN you know what you are doing and what impact it could have on your system Only the Users and Bureaus menus are explained The other accessible items have been excluded intentionally M System Administration B na i Users Ma Bureaus ET Messages s po Plans 45 Network Profiles B RL Mapping Page 10 Inner Range PTY LTD Multipath IP User Manual Version 5 0 LICENSE KEYS At the top left hand corner of the MultipathlIP client Change Password window click y User HEY sx 1 Old Password mE New Password Confirm Password Enter your old password and enter your new password Re enter your new password and click OK to finish OK CREATING EDITING A USER mt System Administration p Global Lap Add New u Delete Item Edit Item User Name Full Name Description Disabled Locked Out b grade 1 Grade One Monitoring ea Bureaus test Test Bureau Ai Messages A Plans f Network Profiles RL Mapping The window column headings are as follows User Name The name used to log in to the MultipathlP client software Full Name The actual name displayed for the MultipathlP client user Description An optional field to describe the user Disabled A check box item used to disable the user account The user will not be
55. centage representing the total time online over the total time monitored o oO o 2 D NHU HHSEUSBHESLS UBHUBNEEECUSSSSSSJE v g ct MT P rupHyskssiysussprsissrssE 2 2 0 Clicking the plus to the left of a STU will expand the STU out to display the total time each 3 38B8ESbS5PEBPSzB57B525b5HE n 24 2 see ahSsFPIBR B B Geese ee ge S 5 communication path was available d 2 a A H 53 8 8 9 STU Mame Client Cade Time Unmonitored oS y Ss ees 22 T O 44 11 23 12 1641250 D D n gt O m O KIN Q jeje Fs D 3 D lt eyaetSbgSteesstb23223383983883 om Time Availible c0 vs a rt nbtbh husuuihbhssBss589 O oz SPS Siar 5us5d58B5B 53 i 5 3 su guo ggsseessss STE D GPRS 00 12 13 8906250 a N zo 5 7 aPRS z 00 00 00 m nn lt D TenBaseT 3 10 41 07 5546250 z 5 gt Bo MN OM NN ON ND OWUN Nw uwr yj JHEHEBHEBHEHHEEBSIEEBEBEBIHABB pete o It is to be expected that the time online will be exceeded by the total of all of the paths online This is due BEgee asses ese esas Basset m to path changeovers where the STU will momentarily communicate on multiple paths simultaneously 9 Note To sort multiple columns hold shift and click the additional columns in the column header row ct CD gt 5 a e A 3 a Cy o ct c O gt RER SIN EJI ESS EEE P c UY D 3 A O O g 3 S 3 2 O Q D Q Multipath IP User Manual Version 5 0 Page 56 Mu
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57. disarmed alarm system before disengaging safe lock Aux No Operation Mode Toggle 4 Select the device the action will be controlling either a STU or a Concept or Integriti Controller If STU was selected A Select from one of the available auxiliaries in the Aux No drop down list box AuxNo SeS 7 Operation Mode Toggle Pulse 5 Bux 1 i AUX Multipath IP User Manual Version 5 0 Page 38 Inner Range PTY LTD B Select the operation mode for the action Toggle Selecting this option will allow the operator to turn the auxiliary either on or off Pulse Selecting this option will allow the operator to turn the auxiliary on for a set duration G Add Action amp Delete Action Test Action Name Toggle Front Room Notes AxNo PSI Operation Made Togge P se 5 C If Pulse was selected then you will need to enter a pulse duration and a multiplier either Sec or Min Actions Define the control actions which can be performed on this STU To invoke the control actions defined here click the Control button in the Main application toolbar Ge Add Action amp Delete Action Test Action 2 On y Off a Pulse Mame Toggle Front Room Notes STU C Concept Aux Mo Aux Operation Mode Toggle Pulse If Concept was selected you will need to select either Area or Home Aux Please Note If using an Integriti controller selecting Home Aux will control Named Actions B Select the Area or Home Auxi
58. e Version Enable ademco fast Auto Time Sync to Server Disable AC Fail SORTING AND ARRANGING THE MONITORED AND UNMONITORED LISTS when they occur for this STU This icon will only be shown for a STU in the Unmonitored STUs section This icon indicates that the STU is going to be enrolled or is currently in the process of being enrolled The type of STU Can be Premier Serial or OmniLink The STU firmware version A tick box option to indicate whether the Ademco Fast line is enabled Ademco Fast is enabled Ademco Fast is disabled A tick box option to indicate whether the AutoSync is enabled This re quires path test feature to be enabled The STU is programmed to get time sync from server The STU is not programmed get time sync from server A tick box to indicate whether the AC Fail message has been disabled The STU is programmed to not send AC Fail Messages The STU is programmed to send AC Fail Messages The Monitored and Unmonitored lists have powerful and flexible display options to help display the listed STUs in a format suitable to the operator These display options when configured will persist for as long as the client application is running Closing the client application will loose the configured display options Group by box Column header Column text filter Monitored STUs Drag a column header here to group by that column Status y Client Code Primary Phone T 00 6500 6140945876
59. e a4 Souls auo 1e3 JE pasn usag aAey sujed payod ye jeu 1521 IM SAS Jj ue dmnp au einpeuos Be NISd Multipath IP User Manual Version 5 0 eme 1ubiens pejebbu aq IM 1591 Ss lt e A 2 Q ect M jy un et U o ect gt un C ect ect 5 9 D ect gt Inner Range PTY LTD e 140daJ 0 ulajs sg UONeWOINY aui 0 U S SI U2A9 UE BJOJaq HEM I UJ91S S yediyin y 6uo Moy seuiuueiep uoneinbuyuo gt buiuugeM yed ou anpeuss 581 ied 9 npeu s 3S9L NLSd BunuuieiBorg P118 eue wey Jonuo aquia pa Pg sesueo nis Due sabuey gt aces Eg Gunutueiboig sum Pe sabueu seag nis 9 fi a pexpi eq JSN uoynq Hulwiwesboldg a 24 NLS 24 0 JUSS aq 01 apeW u q aAeu jeu sebueup 104 3 LON 12A19S Uojng syed 152 au uo Hud Aq und aq osje ue 152 u1ed jenueui y ejnpau g D 2 e un e 2 D D D D D 3 D ct D un O TD Lt O 2 E zi OD Fo ID Q O o 3 D p C un D y et os ct c o 5 4 za A 30 2 al m aS D TD nao I D X gt 23 A g vx u1edniniw ay 03 panes aq 01 apeW U22q aAeu jeu sebueup anes 0 Jasn au swo e uoynq siu 159 N1Sd ay pue ajnpauds 152 u1ed pa yewo ne y JO uoneiunbyuo y smMolje abed siu D 9 e gt D n or un A Z D
60. e selected Select a Sky Enabled plan for Sky Tunnel reporting After the appropriate plan has been se lected click Next to start communications with the STU Click Next to proceed On Screen 3 the you are able to assign a STU toa particular Bureau in order for the Bureau to have partial control over the STU After a selected Bureau has been selected click Next to start communications with the STU You are also able to choose None for a Bureau if there is no Bureau Click Next to proceed Multipath IP User Manual Version 5 0 bc STU Enrollment Wizard 3 Enrol STU Cm Contact amp Configure a new Multipath IP STU for monitoring s STU Name amp Identity The following details are required to identify the Multipath STU The RL and Client Code are used to uniquely identify the STU when messages are forwarded to a Monitoring Automation System STU Phone STU Serial 1 Multipath Device ClientCode _ SiteName Force SMS Enrollment a Cea MZ STU Enrollment Wizard Enrol STU Contact amp Configure a new Multipath IP STU for monitoring Monitoring amp Network Plan The Plan defines the polling rate and network configuration used by the Multipath STU Details of the selected plan are shown when a plan is selected from the combobox Network Profile Ethernet TEST Monthly Cost 0 00 Description Sky Enabled Path Name Poll Time Availible Required Ethernet 90 No GPRS BAK 90 No GPRS
61. e Enrolment Wizard allowing you to make changes before the STU is enrolled The enrolled STU will move into the Monitored STUs Start Monitoring will move a suspended STU from the Unmonitored STUs list to the Monitored STUs list Note Unenroled STUs require the Enrolment Wizard to be completed to come back online into the Monitored STUs list Click on this button to see and edit the detailed configuration of the selected STU Click this button to see the history of events relating to the selected STU Click on this button to open the Hard Reset dialog in order to reset a problem STU Click on this button to open the Remote Control dialog and perform remote control actions Click on this button to see the status of the GSM GPRS and Ethernet paths GPRS can be started the SIM card can be swapped and a PSTN test can be started manually Page 15 Inner Range PTY LTD T E v o w Send Cmd Service Write STU Suspend Unenrol Click on this button to open the STU Terminal screen This screen is most commonly only used by Inner Range Click on this button to open the Remote Dial In dialog and allow the technician a time period to be able to dial into the alarm panel via the PSTN Click on this button to perform the Write Programming operation on a STU Click on this button to suspend monitoring of Loss of Polling for the selected STU and move the STU to the Unmonitored section Click on this button to
62. e the Finish button has been clicked the Enrolment Wizard window will disappear and the STU will be moved from the Unmonitored STUs section to the Monitored STUs section It is a recommended procedure that the monitoring station exercises the available paths of the STU as part of their commissioning procedure If the moni toring station chooses the paths of the STU can be exercised at this point by clicking on the Test Paths button Test Paths MZ STU Enrollment Wizard Enrol STU Contact amp Configure a new Multipath IP STU for monitoring Writing Configuration to Multipath STU The MultipathIP Server is currently writing the selected configuration to the Multipath STU Write Completed lt Back Next gt Cancel been exercised It is recommended that you perform a path test now MZ STU Enrollment Wizard Enrol STU Contact amp Configure a new Multipath IP STU for monitoring Congratulations You have successfully enrolled your MultipathIP STU This page displays a summary of your STUs configuration data The STUs configuration can be changed at any time from the Edit STU dialog La ei Ethemet Not Tested GPRS 1 NotTested GPRS 2 Not Tested 9 Commissioning Path Test Though your STU has been successfully enrolled not all polled paths may have TestPaths Back Finish iy Cancel m MC STU Enrollment Wizard Enrol STU
63. er to save changes that have been made to be saved to the Multipath Server NOTE For changes that have been made o be sent to the STU the Write Programming button must be clicked Authentication hen controlling a Concept 3000 4000 alarm panel the permissions to perform these actions will be authenticated by the alarm panel The echnician on site will inform the control room of these details Add Delete Action Create a new action by clicking on the Add Action button To delete an action click on the action to delete and then click the Delete Action button Action Configuration o configure an action enter the details into the elds available Enter a Name some notes if an explanation is desired or required and select if his action will be controlling a STU auxiliary or a Concept entity The second row of the action will change depending on the selection that has been made SDE Class 3 Telstra Dual SI 3DE Class 3 Telstra Dual SI 3DE Class 3 Telstra Dual 5I i 5 A E E 3 2 F b i L c CL Ii Ln uU sil CL E mil Jm rs ot pum m e B ai f LL C a LE lt E i ET Li 2 24 i ET J i s qme C aue ce ce c Ti d pe E E Time Zone Time Zone Time Zone mote Panel Access Re 8 If remote panel access is required select the appropriate remote access option Select the time zone that the panel will be situated a ce iL Li V
64. ersion 5 0 Page 4 Multipath IP User Manual Version 5 0 Page 5 Inner Range PTY LTD Inner Range PTY LTD Confirm the installation path is correct and click Next to 5 setup Multipath 1 continue the installation Choose the name of the installation folder then click Next Confirm the installation settings are correct then click Install to proceed with the installation of the client software Wait for the installation to install the required files Multipath IP User Manual Version 5 0 Setup Multipath P Select Destination Location Where should Multipath IP be installed A Setup will install Multipath IP into the following folder To continue dick Next If you would like to select a different folder dick Browse lS SEE Browse At least 4 3 MB of free disk space is required lt Back Next gt Cancel Select Start Menu Folder Where should Setup place the program s shortcuts To continue click Next If you would like to select a different folder click Browse i Setup will create the program s shortcuts in the following Start Menu folder Don t create a Start Menu folder 15 Setup Multipath IP Ready to Install Setup is now ready to begin installing Multipath IP on your computer Click Install to continue with the installation or click Back if you want to review or change any settings Destination location C Program Files x86 manual example Setup type
65. erver will query the STU Enrol STU u e for its hardware configuration The results are m displayed for the operator to confirm that the STU has the settings that are expected This screen is only displayed if the selected plan ni STU Enrollment Wizard includes the Ethernet path The local IP address Enrol STU Contact amp Configure a new Multipath IP STU for monitorin of the STU the IP address of the STU on the i j i customer s network is displayed in the Ethernet Ethernet Configuration E Enrollment has detected an ethernet card Enter the desired configuration of the Multipath STUs Ethernet Status section This m ay hel p if there are Issues with Adapter After changing settings dick Apply Configuration to write programming to the Multipath STU Establishing Initial Contact with Multipath STU The MultipathIP Server will attempt to establish contact with the Multipath STU This process will determine what capabilities the STU being enrolled has and check these capabilities against the chosen plan this site s network configuration The IP address can Mode Stm pip Ethernet statis m i Ethemet Card OK Yes Server Receive wf Yes After checking that the displayed hardware um E be configured to be either DHCP or Static DHCP is Cable OK sf Yes Server Transmt P Yes SMS Message Sent Waiting for communication from Multipath STU Subnet Mask IP Address OK f Yes Last Updated
66. events Enable Keyswitch Tamper d 7 Remote Control F Allow Remote Am Disarm Pulse Reset sec 0 Entry Delay sec 0 Exit Delay Sec iren Time min O Pulse Count Enable Auto Arm Monitor Panic Input m m Keypad 1 Comms Input Keypad 2 Comms Input Program Inputs Manage Users Test Arm Options Zoned Number Enabled Description Zone Type Silent Remote Isolate 1 Zone 1 Instant Force Arm Zone 2 Instant Force Arm Zone 3 Instant Force Arm 4 Zone 4 Instant Force Arm 5 Zone 5 Instant Force Arm 6 fone 6 Instant Force Arm 7 Zone 7 Instant Force Arm a Zone 8 Instant Force Arm 9 fone 9 Instant Force Arm fone 10 Instant Force Arm Remote Control icking Allow Remote Arm Disarm allows operators to control the STU alarm functionality Multipath IP User Manual Version 5 0 Inner Range PTY LTD Inner Range PTY LTD CONFIGURING STU FOR USE AS AN ALARM PANEL 11 Change the zones to one of the 4 zone types Program Inputs Manage Users Test The STU alarm panel mode allows the STU to operate as a single area 10 zone alarm system with a f Zone Number Enabled Description Fone Type Arm Options Silent Remote Isolate maximum of 32 users i Zone 1 Instant Force Arm Zone 2 Instant Force Arm Initial setup Delay Fone 3 2d Hour Force Arm fone 4 Handover Force Arm 1 Tick Enable Alarm Panel Mode to start using the STU alarm panel feature m e Instant
67. he Path Warning configuration determines how long the Multipath System will wait before an event is sent to the Automation System to report a Path Warning Path Test Commands he path test commands allow you to e Start GPRS Attain a GPRS IP address from the Path Test Commands network feats RATES Start GPRS e Swap Sim Card Send a command to the STU to go from SIM 1 to SIM 2 e Conduct a PSTN Test Tests the Voltage on the PSTN line and returns a Status in PSTN Line Status Note If the Diagnostics windows is open for more than 30 minutes with no action given it will automatically close itself In order to mitigate risk of consuming absorbents amounts of data Site Name Test STU by selecting the request cancellation option It will prompt for your permission to execute your default e mail service to send the cancellation email Write Programming Edit Configuration W Send Command Start Monitoring Enrol STU Delete STU id Request Cancellation site Name View Messages OmniLink 03 04 00 01 multipath billing innerrange com Can cellati on req u estf a r PRIMARY OmniLink 03 04 00 01 Please cancel billing on Site Primary SIM Phone number 61467122699 ICCID Backup SIM Phone number 61414011963 89610164532700000018 ICCID 89610300000933136852 STU Serial No A1200694AU STU Name Test STU enrolment selection this will prompt you for
68. here is no connection to the alarm automation system This should be addressed immediately Multipath IP User Manual Version 5 0 Page 50 O Inner Range PTY LTD 219 sabueu y ed spueuuuJ0 sjua 3 NLS 9u1 WO4 2 9 snje1s J9AI92241 SN e s JO0ssa2oJd se yons sabessaw JaAsas buipn ou sabessaw Jejnonued eyeusuouJap uey s1a3 1J 2 un go lt D 2 ect un O a a c ect 2 D D un c ct un a 2 e O C D 2 oO D D c ct F s d abessay SHdD JO JOUJAYI Jaye syjed Jejn2njed woy sabessaw MOUS ue je S413714 apan er A yeas S JNSaJ y ui Sypnsai ou Ke dsip 01 uogng siu 2i Speo sp10223 0 sneg wass ony 7 uongejeyy ueis S A sneg 18118984 snes Joss29014 A Apapo sasn A sobessaow uS pueuiuo A uonejewy NLS A wang A lod NLS sabessoy Nis sad abessayy TN Builo4 40 sso A uonoauiq ebessew v N C O x 2 e ct O z 2 D ect T e 2 D e A D peKe dsip aq jIm sabessaw 3euM Sajed pu un et O a O 3 O ct O ect 2 fD gt c ct O 3 ay ma O 2 Uu lt un ct D 3 y 01 JO UJOJJ sabessaw MOUS Ue jeu 512 14 e uonpoaurq 26eESSSN ebueu yd A SE I S a ou A am a o g 3 g 3 n3 gs a oC 415 z CN D D fo Hd 9 E a ct e 2 Xv8 SHd9 Idd SHd9 A Wwaysks ony WOH A uej g oy oj 010
69. hone number of the second SIM Not always populated The Bureau that the STU is assigned to blank if no Bureau The client code given to the STU The number of the SIM card last detected to be in use The date the STU was first enrolled The date the STU was last unenroled A tick box option to indicate whether the PSTN line is monitored The STU is not programmed to monitor the PSTN line The STU is programmed to monitor the PSTN line A tick box option to indicate whether the STU has an Ethernet card Ethernet card present Ethernet card not present Displays power battery phone and panel connection status icons This icon indicates that the STU has detected that there is no AC power supply connected This fault cannot occur on a Serial STU This icon indicates that the STU has detected that there is no battery connected For a Premier STU this may be that the connected battery is dead For other STUs this may be that the power supply powering the STU is low This icon indicates that the STU has detected that there is no PSTN line phone line connected to the STU This fault can only occur on a Premier STU If it is known that there is no PSTN line on site this can be cleared by selecting Disable PSTN Monitoring from within the Edit STU Config This icon indicates that the STU has detected that there is no serial com munications with the connected alarm panel For all types of STUs this means that there is no ala
70. idle It indicates that the path is not in use but can be used by the STU This path state colour indicates that the path is faulty It indicates that the path is not in use and has not worked correctly for a period of time this time is configurable per STU in the Edit STU Config in the Path Test section When a path turns this colour an event is sent to the Automa tion System to indicate that there is a fault This path state colour indicates that the path is in one way communica tions It indicates that the path is in use but is not working correctly This colour indicates that the STU can send data to the Multipath system but when the Multipath system is sending data back to the STU the data is not being received at the STU This fault will most commonly occur for a STU on the Ethernet path where the network at the customers site is Page 18 O Inner Range PTY LTD Plan Primary Phone PSTN Line Present R L Remote Access Mode Reporting Format Securitel Panel Type Serial Number SIM 1 Serial SIM 2 Serial Site Name Status Multipath IP User Manual Version 5 0 not allowing the data from the Multipath system to reach the STU as it is configured incorrectly This path state colour indicates that the path is not available in the plan selected for the STU Name of the plan the STU is enrolled under The phone number of the primary SIM A tick box option to indicate whether the PSTN line is present Present No
71. l zy Add New U Delete Item Edit Item Name Users Test Bureau i iil Messages F Plans Network Profiles e RL Mapping Allow Remo v Enter the name of the Bureau Give the Bureau an appropriate description Tick the Allow Remote Login check box if want to allow users in this Bureau to be able to login remotely The Create Client Config button is an advanced option Consult your Inner Range support representative for more information Multipath IP User Manual Version 5 0 a Editing Bureau I Save Changes Cancel Changes fd 4 Basic Details Bureau Mame Description Create Client Config Bureau Administration Allow Remote Login Page 13 O Inner Range PTY LTD c 3 Q et a D O amp et D ual D diuedninw au JO UO IJEWIOJU UOISISA y SMOUS UOI3295 SIU Uuoneunojuj uoisJ9A Due JeUUT 0 paj2euuo ulpeDDOo J521 UMupe J se o D or A n C fn 99S SN e S uorn euuoo jusl D qiue diniN USUND BU SMOUS Pale siu snjejs 3uem di edniniw Multipath IP User Manual Version 5 0 ALS JOU xpi ue 568Z 95 TSSOTTZ9FT9 TO O0 TT EO yuruwo PAY TOT 4890 53228 fis pjeog 1531 u g m 0 Q u a w m in q o 9 c a un I pue NLS 94 UO 5I 2 NLS e 6unuo1iuouj 1461s o soi agpeuun LAYS TTTO SS palqeuz As oJ BUIIIOQ Jo sso1 104 paloyuouwu Buraq jou ses 3p
72. liary from the drop down list box Ge Add Action amp Delete Action Test Action Name Type Area Home Aux HAUQ HADUA HAOD HACHE HACO HAOCE HAG09 HA010 HAU1 1 5 Click Save Changes once you have finished creating the action Deleting an action 1 Select the action to want to remove 2 Click Delete Action to remove the action Testing actions Once an action has been created it can be tested by use of the On Off and Pulse buttons Clicking the On button will cause the selected action to turn its associated auxiliary area on Clicking the Off button will cause the selected action to turn its associated auxiliary area off Multipath IP User Manual Version 5 0 Page 39 O Inner Range PTY LTD E h Action Configuration SkyCommand Users Clicking the Pulse button will cause the selected action to turn its associated auxiliary area on for a peri Action Configuration E Add Remote User x Remove Selected od of 5 seconds before turning it off again Email Address First Name Last Name Mobile Number ac ac com Andre Cash 041122334455 b b Jason Hartley 8939383839390 k aa Jason Hartley 12345678 demo demo com Demo User 12345678 ere click the Control button in the Main STU a Concept Removing a SkyCommand User STU DETAILS REMOTE CONTROL SKY COMMAND SkyCommand is free and easy to use web application that is designed to remote control an alarm pa
73. ltipath IP User Manual Version 5 0 Page 57 O Inner Range PTY LTD O Inner Range PTY LTD CONFIGURATION OPTIONS The Multipath system is configured by Inner Range and can be customised to suit the requirements for each individual installation Below is a list of the available advanced configuration options Server STU AS Identity Default Plan A default plan that will be automatically selected during STU enrolment Next STU Client Code The next client code that will be assigned to a STU can be specified MultipathIP Server Client Code The MultipathIP Server client code can be specified Throttle Offline Alarms Throttle Loss Of Polling Alarms If a network outage occurs Loss of Polling alarms can be throttled to avoid flooding the Automation System Trigger Throttle At X Alarms in Y mins If x loss of polling alarms occur in y mins the MultipathlP server will throttle the reporting of these alarms to the automation system A throttling message will be sent to the Automation System to indicate this is taking place When throttled send 1 Message Every x Number of loss of polling messages to send to the Automation System per x seconds Default Path Test Schedule amp Default PSTN Test Schedule Recurrence Set the default path test recurrence to daily weekly or none Schedule Parameters If a recurrence has been set then a time and or date can be set as default Raise Path Warning if path has been offline for A default
74. m the STU The operator is allowed to initiate a PSTN test of the STU Page 9 Inner Range PTY LTD Multipath IP User Manual Version 5 0 4 Edit Remote Control The operator can set parameters to control Concept home aux and areas SYSTEM ADMINISTRATION W Global ge The operator is permitted access to the Global system administration screen 1 Users b The operator is permitted access to the Users system administration screen Bureaus F The operator is permitted access to the Bureaus system administration screen W Messages Aen The operator is permitted access to the Messages system administration screen f n a F Plans The operator is permitted access to the Plans system administration screen W Network Profiles The operator is permitted access to the Network profiles system administra tion screen P The operator is permitted access to the R L Mappings system administration screen WI R L Mappings SYSTEM PERMISSIONS 4 Show System Status The operator can access the system status iv Can View System Messages The operator can view system messages Can Perform Database The Operator can Perform database snapshots Snapshot SYSTEM ADMINISTRATION OPTIONS System Administration Options are accessible to administrative operators To access the Administration options click dif icon followed by the We strongly recommend that you consult your Inner Range techni
75. nd can be filtered here AS ir patriot Seq 2325660 Rx Agent Ack Msq 10 0101 RES AS ir patriot Seq 292660 Rx A5 Ack Msq 10 0101 RESTO 10 0101 ALARM 356 Loss of central polling in Area 0 on Ing AS ir patriot Seq 292697 Tx 10 0101 ALARM 356 Loss of AS ir patriot Seq 232637 Rx Agent Ack Msg 10 0101 ALF 697 Rx AS Ack Meg 10 0101 ALARM Page 53 J Search Search all of the preview pages for text Will also provide a total match count Customize Allows you to customise the layout of the preview pages NUS MalAald El Open Open a previously saved preview Save Save the current preview pages MdalAddd LNldd W gjEg oSgBemu punoiby2eg MaiA AH CU lt o c o D O et 2 D D O m lt D 3 D 2 c c 2 e ct o 2 n un S C 2 Q un TD 2 rt 2 e un te lt 2 Q Qo fD X TD O s et Q D i Print Will display printing preferences with the option to print fo Print Will automatically print the preview pages to the default printer CI z un a ay lt un et 2 D C c x D 2 cr lt er T v lt D or TD v Q D D 2 c et 2 D HJ geeMPU UM ES a pa pa ps ps hs les hs pes pes tes pes tes pes tes tes tes pes pes pes ts het tes het let bei SFisolicoicoioi
76. nel To Remove a User click on the email address user you would like to remove SkyCommand Functionality monitored by a Multipath IP STU using a smart phone or tablet To use this free service to control your from Then proceed to Remove Selected alarm panel your alarm panel must be monitored on the Multipath IP network using a Inner Range NC STU Details Multipath IP field device Vist http skycommand innerrange com skycommand for more information LH Save Changes F Cancel Changes 4 Write Programming MS STU Details STU Programming Path Test Remote Control STU Console bal Save Changes Cancel Changes d Write Programming pomum SkyCommand Users porc We pus e STU Programming Path Test PE oed Alam Panel STU Console Add Remote User E Remove Selected E ion Configuration SkyCommand Users Email Address First Name Last Name Mobile Number Remove Selected User e Add Remote User A Remove Selected Email Address First Name Last Name Mobile Number 3339383832390 SkyCommand Users Actions Clicking Add Remote User will give you the ability to add a new user to SkyCommand Once this is successfully completed the message below With your STU should appear
77. nfig Messages sf Diagnostics Ww Wrte STU i Delete STU ig System Messages Report status is in one way communications Please refer to Path States indicated page 23 Rications Diagnostics Ethernet IP he Ethernet IP Address illustrates what IP the STU has been allocated ia DHCP or Static IP Ethernet Status Path Status Ethernet Status is a good indicator to diagnose This dialog shows Path Status 8 53 5 IP Network problems It will illustrate the status of each e If the Ethernet card on the STU is ok communications Esp OE If the Ethernet cable is ok path between the Eth IP Addie If the IP address is valid STU and the Ethemet Card OR SP Yes cuin dede Server Cable OK f Yes 192 168 105 162 GSM GPRS Status You can use the IP Address OK af Yes his shows the GSM Modem status Online with command buttons the Telstra AU Network the IP Address it has in this ruis to TR a attained by Telstra What Sim the STU is current dent E as 35M Modem Status Online with the Telstra AU Network which path the ly using and the current signal it has attached to STU BAIA GPRS IP Address 000 000 000 000 Current SIM 1 PSTN Status This dialog will SIM 1 Signal automatically Returns the Status of the PSTN actual Status by close afer 3 checking the voltage Dependent on the voltage E us mins if no action it will return a status is given SIM 2 Signal NOT INSTALLED Path Warning
78. nnaloo Centrelink Cannington Centrelink Welshpool Centrelink Armadale Centrelink Victoria Park Centrelink Morley centrelink mirrabooka Centrelink Midland Centrelink Gosnells Centrelink Bunbury Class 3 Testra Dual SIM Class 3 Testra Single SIM Class 3 Testra Single SIM Class 3 Testra Single SIM Class 3 Testra Single SIM Class 3 Testra Single SIM Class 3 Testra Single SIM Class 3 Testra Single SIM Class 3 Testra Single SIM Class 3 Testra Single SIM Class 3 Testra Single SIM Class 3 Testra Single SIM Class 3 Testra Single SIM Class 3 Testra Single SIM 63dEm 79dEm 87dBm 79dBm 85dBm Enrollment Monitored STUs Status Bi Primary Phone 61409431320 61458700339 61429433114 Drag a column header here to group by that column System Messages Client Code 00 0027 00 0063 00 0071 Reports System 4 Type Premier Premier Premier D QOQOQQOQQQOQOQ Class 3 Testra Single SIM ARRET 00 0075 Premier 00 0076 61428509295 61428502790 Premier Best Fit Best Fit all columns GROUPING BY COLUMNS The Group by box allows the user to drag any of the columns in to this space By doing so the list view will be broken up in to groups according to the information normally displayed in the column s Alternatively right click the column and select Best Fit to automatically adjust the c
79. number of days can be set to warn is a path has been offline Randomly generate a test time between x and y Test schedule times can be set to a random time between an upper and lower limit Path Test Options Enable Path Test This can be set to enable path test schedules GSM SIM Swap Grace Time During a path it s expected that the time that it takes the GSM modem to swap between SIM cards will exceed the permissible Loss of Polling timeout for the STU s plan The grace time is the extra time that s added onto the Loss of Polling timeout to allow for the GSM modem to swap SIM cards The purpose Multipath IP User Manual Version 5 0 Page 58 O Inner Range PTY LTD of this additional time is to stop the Multipath system from sending false Loss of Polling events to the Automation System during the Path Test Maximum Path Test Retries The total number of path test retries if a scheduled path test has failed Re Run failed path tests after The time between Path Test retries after the scheduled path test has failed Alarm Repetition Times Re Transmit Loss of Polling Alarms every If loss of polling occurs the loss of polling message will be resent to the automation system every x hours from the original Loss of Polling Re Transmit Path Warning Alarms every If a path warning alarm occurs the path warning message will be sent to the automation system every x hours from the original Path Warning Housekeeping Tasks Keep
80. oilo t io O e D oe et rt 4 li D el u li D ll z et let e D ur x 5 Vit L wt uw un t Ug uw un t unt w unt ETSI IPOS IOP ESOP IO SE EES IO Ela lee eS E By LES IAO SS Es B2o0iloi io o o a Bio0loi io o o a Y B PE d 15 lt GJ ss se FN ee ee ee a t RE OR pO 9 PH PR nes CORR TO ET TRE PL oe Lo IINIGAINININIGAINININ GAIN ININISAINININ IU INWIR IR AIR IR KR En m f Slwinlwslwolwblmlwblwslsimlislwobls ln wl olealan wo oO wo Y Yoo wo a Er c JINI ImININDINInNInDInmI IwliftalmitvimitmNlimni imitNimiVvimimvmiNn rth AFP EEE B ISISISETS5222 85898 5J mm ra s oom Uu oom out o e curren viewe review page s o0 co co e co oO Cit p DS Iw ioiIo non am In in o pm 4 D e win 0 0 T m ln lu lic DInITINININID 101 I wi wi win A gg e t tered termed em 479 met bt tet M M tent lun lm mt tet tet fet is 173 o i Q l wj a J xj 0 zi ei j RHISISISIR a lSISIRISIS IS IR Ie le RS ISIe Re SIS IE IS oe t alan mme o mn mm lo lS SSA ll lo mm ln 4 h 5 fv I gt i r 5 fv n gt i t b gt gt 5 fu I n 5 rif ia 2 c v 2 JNO A ln Ie S an wolrloinIo 2 In Q QaInIQ 2 c r 1 SOS lple loj 590 lpslolosit pin SSlploe Sie sie SIS on T D tle li gainalaleiaza n a 0 nm 3 2 n a a n 3 2 n a3 Hig h m ol emeiieilsmmetu t pe E le ee e Fe e S EAST e is A 2 T JHGOHERGHENEHERGHEHEHERHHHHH CE
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82. olumn size To adjust all of the columns at once right click any column and select T Filter Editor g Pre Enrol STU HardReset MM Send Cmd 11 Suspend T s F1 Control T Service Enrol EditSTU View STU New STU t Config Messages Diagnostics dj Write STU jj Enrollment STU Event Messages ge zm 2 Rs 3 Unenrol 5 Auto System Output y Availibility System System Messages Report Status Monitored STUs System Messages Reports System Monitored STUs Drag a column header here to group by that column Y Drag a Client Code iS column AEtatus Status v Primary Phone Client Cc Version Site Name l Sort Ascending Client Code Version Site Name GSM Signal Strength Path State Z Sort Descending TC3D Class 3 Testra Dual SIM TC3D Class 3 Testra Dual SIM TC3S Class 3 Testra Single SIM TC3S Class 3 Testra Single SIM TC3S Class 3 Testra Single SIM TC3S Class 3 Testra Single SIM TC3S Class 3 Testra Single SIM TC3S Class 3 Testra Single SIM TC3S Class 3 Testra Single SIM TC3S Class 3 Testra Single SIM TC3S Class 3 Testra Single SIM TC3S Class 3 Testra Single SIM TC3S Class 3 Testra Single SIM TC3S Class 3 Testra Single SIM TC3S Class 3 Testra Single SIM TC3S Class 3 Testra Single SIM TC3S Class 3 Testra Single SIM TC3S Class 3 Testra Single SIM 61409431320 TORO Australia 61458700339 61429433114 61428509295 61428502790 61487810676 61438086651 61400148
83. ommunications Method is for all alarm panels that will be communicating the Securitel protocol via a serial connection between the STU and the alarm panel This Communications Method is not available for Premier STUs Dialer Capture Dialer Capture Ademco Fast The Communications Method is for all alarm panels that will be communicating the ConctactlD and Ademco Fast protocol via a dialer to the STU This Communications Method is not available for Serial STUs This is the last configuration screen during the sic STU Enrollment Wizard Enrolment Wizard Click the Next button to pro Enrol STU gram the entire selected configuration to the STU SO ane Mitpath 1P STU for monttorno this is referred to as Write Programming Writing Configuration to Multipath STU The MultipathIP Server is currently writing the selected configuration to the Multipath STU Writing parameter 12 of 34 Inner Range PTY LTD Page 28 Whilst the Write Programming procedure is executing a progress bar is displayed to show the operator where it is up to The Write Programming process will usually proceed faster if the STU has the Ethernet path Once the Write Programming has been completed the following screen will be shown to the operator Click Next to see the final screen of the Enrolment Wizard This is the final screen of the Enrolment Wizard To immediately complete the enrolment the operator must click the Finish button Onc
84. ons Integriti areas Concept home auxiliaries and Concept areas Adding a new action 1 To create a new action start by clicking the Add Action button A new action panel will appear in the action list Action Configuration SkyCommand Users Concept 3000 4000 High Level Interface Authentication For a MultipathlP STU to send highdevel control commands to a Concepet Panel both the Panel and the Server require either a matching SMS number programmed in SMS2 in the GSM Comms Task or a valid User Pin Number with appropriate permissions SMS Number Pin Number Test Settings Actions Define the control actions which can be performed on this STU To invoke the control actions defined here click the Control button in the Main application toolbar Add Action Delete Action Test Action On Off amp Pulse Name Notes STU Concept Aux No v Operation Mode Toggle Pulse Invert 2 Enter a Name to describe the purpose of the newly created action 3 Click on Notes to enter an accurate description of the newly created action laris Define the control actions which can be performed on this STU To invoke the control actions defined here click the Control button in the Main application toolbar G3 Add Action Delete Action Mame Disengage Safe Lock Motes Wait until armoured cash transport staff have disarmed alarm system before disengaging safe lock Wait until armoured cash transport staff have
85. ons Silent Remote Isolate Zonei Instant Force Arm User 2 User 4 Multipath IP User Manual Version 5 0 Page 48 Multipath IP User Manual Version 5 0 Page 49 Inner Range PTY LTD Inner Range PTY LTD 17 Enter a name for the user 18 Enter a PIN code for the user Program Inputs Manage Users Test User Name User Number Enabled I y Test User User 2 User 4 User 5 19 Click Save Changes when you re completed 20 Click Write Programming to write the programming to the STU SYSTEM STATUS To view the system status click on the System Status Ep in the toolbar System Status Monitored STUs System Status Name Status Text Database Connection 3 Event Log Availible Processed 17219 Good 0 Bad Messages SMS Connection 1 Jasper User InnerRangeAPT 2 Web SMS Gateway API ID 3117385 User IR Test SessionID a64674ceaz27aScaefcc c6e 565ed3a30 Message Handler Running Processed 6164 Good 0 Bad Messages 2 of 3 nodes OK gt B Automation System Connec 0 messages queued Processed 263 Good 0 Bad Messages gt l Receiver Connections EE amp amp amp 4 SkyTunnel Connection Connected rx count 637 It is important that all items are ticked in the status column This indicates that the server communication paths are working the server services are working and the alarm Automation System is connected and working properly A blue cross 3 indica
86. rm communications with the alarm panel In the Edit STU Config if the Communication Mode is selected to be Dialer Capture this fault will not occur Page 17 Inner Range PTY LTD GSM Network GSM Signal Strength Line Access Prefix Modem Type Monitoring State Number of Sim Cards Online State PABX Prefix Panel Communications Method Panel Watchdog Mode Path State G Multipath IP User Manual Version 5 0 6660 66660 This icon indicates that the STU is currently running deprecated firmware It is recommended that you upgrade the STU to the latest version Indicates the GSM network type on newer STU models Eg 2G 3G The signal strength bar The digit that the alarm panel dials first to gain access to the PSTN line Not available on Serial STUs The model of the modem used in the STU Will display Enrolled Unenroled or Enrolling The total number of SIM cards in the STU Will display Online Offline or On Backup Path The digit the STU must dial as a prefix to gain access to a PSTN line Will display Concept Securitel or Dialer capture If panel monitoring is enabled this column will display watch dog cable tamper or zone Path states can be online offline path warning Idle not available or not in selected plan This path state colour indicates that the path is good It indicates that the path is in use and is working correctly This path state colour indicates that the path is
87. stop monitoring the selected STU and move the STU to the Unmonitored STUs section Pressing this button will halt communications with the STU Delete STU This button will only be enabled when clicking on a STU that is in the Unmonitored System Manager A Event Messages section and the STU status is New or Unenroled Clicking on this button will permanently remove the selected STU from the Multipath system Click this button to see the history of system wide events a Auto SystemClick this button to see the events sent to the automation system Reports System Output System Messages pes System ta Status Multipath IP User Manual Version 5 0 Click this button to see the history of system messages Availability Click on this button to see the availability for each STU for the selected duration Report Click on this button to see MultipathlP current system and network status This includes things like the Automation System connections SMS connection etc O Inner Range PTY LTD Page 16 MONITORED amp UNMONITORED STU S The middle and lower sections of the client window displays all of the STUs and their status There are a total of 34 different columns for displaying STU information Column Headings Backup Phone Bureau Client Code Current SIM Card Date Enrolled Date Unenroled Disable PSTN Line Monitoring Ethernet Card Present Fault Indicators Multipath IP User Manual Version 5 0 The p
88. stra Dual SIM Class 3 Telstra Dual SIM Class 3 Telstra Dual SIM Class 3 Telstra Dual SIM Class 2 Telstra Dual SIM Class 2 Telstra Dual SIM Class 2 Telstra Single SIM 00 6500 00 6524 00 6608 00 6613 00 6614 00 6617 00 6621 00 6622 00 6624 00 6625 00 6626 00 6627 00 6628 00 6629 00 6630 00 6631 Philp Residence Clear Sorting Glenvale School Yarrambat Centrelink Laverton Group By This Column Centrelink 242 Murray Street Kangan Broadmeadows Buildings A amp C Mercedes Service Centre Richmond Hide Group By Box i i Skills Plus Springvale centrelink warwick Highgrove Bathrooms Mulgrave Remove This Column Centrelink Spearwood Kangan Broadmeadows Buildings B amp G un ildi Westsure Office Kangan Broadmeadows Building I The Shotton Group 155 Units 3 amp 4 Centrelink Innaloo Kangan Broadmeadows Building T Centrelink Cannington Kangan Broadmeadows Buildings J P amp L a WS enireiunk Weisnpoo Kangan Broadmeadows Building H p Kangan Broadmeadows Building W Centrelink Armadale Sedlif Pty Ltd Unit 15 Austbulk South Yarra Centrelink Victoria Park 09909000000000000 00000000200 0O00O000G Centrelink Morley RSS SES SEE SG ES SE amp qi AA Duplication centrelink mirrabooka Centrelink Midland Note You can hide or show the group by box by right clicking a column and selecting REARRANGING COLUMN GROUPS If you have more than one column header in the group
89. t present The receiver number line number Displays the available remote access type Can be Fax bypass No access or Always Allow Not available for Serial STUs Will display ContactID IRFast or IRFastText Displays the type of panel the STU is connected to if using Securitel com munications Can be Default IR Concept 3000 DAS NX IR Concept 2000 Challenger GE Tecom Solution Bosh EDM or DSC The serial number of the STU The serial number of the 1st SIM card The serial number of the 2nd SIM card The name given to the STU for the site Will display Online Offline Backup Path Unenroled Enrolling online or Enrolling offline This icon indicates that the STU is online and working correctly This icon indicates that the STU is offline not communicating with the Multipath system This icon indicates that the STU is online working correctly but is using a backup path If the STU stays in this state until one of its paths goes the red fault colour service a technician should be contacted This icon indicates that the STU has been unenroled from the Multipath system This means that the STU has been told not to communicate any alarms to the Multipath system This icon will only be shown for a STU in the Unmonitored STUs section This icon indicates that the STU has been suspended This means that there will be no online or offline events sent to the Automation System Page 19 Inner Range PTY LTD Typ
90. tatus j This icon indicates that the Multipath Client is currently connected to the Multipath Server This means that the Multipath Client will receive live updates from the Multipath Server so that the Multipath Client will always be displaying the current state of the STUs and the system This icon indicates that the Multipath Client is not currently connected to the Multipath Server The state of all of the STUs and the system at the time when the Multipath Client was disconnected from the Multipath Server will remain displayed on the Multipath Client If the previous connection to the server is lost the Multipath Client login will reappear HOME MENU At the top of the client window is the home menu bar It provides quick access to the most commonly used functions Enrolment Le db Pre Enrol STU e Enrol STU k Start Monitoring STU VA Edit STU Config View STU Messages Hard Reset Control Lad Diagnostics Multipath IP User Manual Version 5 0 Enrol New STU Click on this button to start the STU Enrolment Wizard This is how units in the field are configured to communicate to the Multipath system Click on this button to start the pre enrolment of a new STU This is used to set the detailed configuration of a STU prior to the STU actually communicating with the Multipath system Pre enroled STUs are placed in Unmonitored STUs Enrol STU is used to bring an unmonitored STU online Clicking this button will open th
91. tes that the item is not used or not configured for use If you have an orange exclamation mark J or red cross 3 then you should investigate further as to exactly what the problem is Scenario There are two exclamation marks A next to two items Status Text Status Database Connection L3 Event Log El SMS Connection dab Message Handler Availible Processed 1648717 Good 0 Bad Messages Web SMS Gateway APT ID 3117385 User IR Test SessionID bae amp zezfFd 33943cadF ra3erad aaze3 Running Processed 760310 Good 634 Bad Messages 1 of 3 nodes OK 3j a Automation System Connec Mo Auto System Connected 386 messages queued amp pea Receiver Connections Status Text Availible Processed 1649331 Good 0 Bad Messages Web SMS Gateway API ID 3117385 User IR Test 5essionID baG626zFdu33943cadF f43eFadaaaze3 Running Processed 760593 Good 634 Bad Messages 1 of 3 nodes OK Processing Connected to 127 0 0 1 2914 Processed 761227 Good 0 Bad Messages LE C IR OPTUS Authenticated to 172 16 0 6 2936 LE gi IR RECEIVERS Authenticated to 192 168 1 7 2913 El a Automation System Connec Mo Auto System Connected 386 messages queued d AS IP Comms Fail Backup Ca Event Log sm SMS Connection 12 Message Handler jal Receiver Connections E gA IR HOSTED LIVE HE XX LE ESS We can see that two receiver connections are either not used or not configured This is ok 2 Also t
92. th will not be availible STU is on Serial Comms Status mmm gum Serial Comms Mode Concept 3 4k GSM Protocol Serial Link Online 9 No aS POE co a ERI Panel Type Concept 3000 4000 Must be Type 2 V5 70r Last Updated 1 seconds ago Back Next gt Cancel Multipath IP User Manual Version 5 0 Page 26 Multipath IP User Manual Version 5 0 Page 27 Inner Range PTY LTD Inner Range PTY LTD Multipath IP User Manual Version 5 0 COMMUNICATION METHODS All of the options that are available in the Communications Method drop down box are Concept 3 4k GSM Protocol This is used when a High Level interface is used to communicate between the STU and the Concept Integriti alarm panel This Communications Method is compatible with both IRfast and ContactID The Concept alarm panel must be V5 70 or higher for this Communications Method IRfast Test is also available in later firmware versions The Premier STU requires V2 62 or higher the Serial STU requires V2 42 or higher and the Concept alarm panel requires V7 80 or higher Legacy Concept GSM Protocol When a Concept High Level interface will be used to communicate between the STU and the Concept alarm panel This Communications Method is only compatible with ContactlD The Concept alarm panel can be between V4 06 and V5 69 for this Communications Method This Communications Method is avail able for Premier STUs V2 62 Serial STUs V2 42 and OmniLink STUs Securitel The C
93. value is null Ig 10 0101 4 Live Update 4 14 05 2014 00 07 39 226 14 05 20 14 00 07 39 226 14 05 2014 00 08 59 472 14 05 2014 00 08 59 472 14 05 2014 00 10 20 873 14 05 2014 00 10 20 873 14 05 2014 00 10 20 335 14 05 2014 00 11 41 962 14 05 2014 00 11 41 962 48 hr dc A 368 4 TE CT 10 0101 10 0101 10 0101 10 0101 10 0101 10 0101 10 0101 10 0101 10 0101 10 0101 SA A A 3d HT4tT494tT TT GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI GPRS PRI Frag AMT Time Report Ack Multipath IP Poll 53dBm Time Report Ack Multipath IP Poll 55dBm Time Report Ack Multipath IP Poll 53dBm InfoPoll OmniLink SM B1201536 Country 0 Run 231days i Time Report Ack Multipath IP Poll 55dBm Time Report Ack ea Ji il Tr Re Cr y F 1470 Records Loaded Events for one or many STUs can be selected by ticking the check box to the left of the STU To add a STU to the list 1 Click the drop down box ri x ZA QO Client Identity rm 4 Live Update Multipath IP User Manual Version 5 0 14 05 2014 00 06 17 466 14 05 20 14 00 07 39 226 14 05 20 14 00 07 39 226 14 05 20 14 00 08 59 472 14 05 2014 00 08 59 472 14 05 2014 00 10 20 873 14 05 2014 00 10 20 873 14 05 2014 00 10 20 935 14 05 2014 00 11 41 962 14 05 2014 00 11 41 962 4 8 wr A 48084
94. your login pass word This will mitigate risk of un enrolling the wrong STU or possibly a STU that cannot be recovered without technician intervention NOTE AN E LINK STU CANNOT BE RE ENROLLED Please Re Enter Password to confirm this action Ln ir in E 5 B Ci L m D i a Li E Bo e fo UC pc aei Et s in E EYT cL iD iLi Ti E Ew Ba 9 LE E T E TH DL 42 Confirm Action Client Code Client Code c ce D m CL LL Em ce ut gU ET a E im D E E ui E a EA c d ca LL JI a 5 2m EE Os ima Lh a EE E About to execute About to launch Program Unmonitored STUs Note If an E Link is un enroled it will require a technician to go on site and re initialise Ethernet settings in order for the STU to continue communicating with the intended Monitoring Station Right Clicking on an Un enroled STU will allow you to send a cancellation to Inner Range Billing Once the password has been entered the STU will be moved to the unmonitored STU s section An un enrolled STU can be requested for cancellation of billing will have filled out an composed e mail that is ready to be Once OK is clicked your email service will have opened It sent to multipath billing innerrange com A dialog will pop up to confirm your un Request cancellation for STU Page 45 Multipath IP User Manual Version 5 0 Page 44 Multipath I

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