Home

HP Color LaserJet 4650 series printer User Guide-ENWW

1. m 76 TYPO ANG SIZE aiia aa ERAAN 76 Print setting priorities eu eee e Ree oov a n rine arab asas ax iron oars 76 Selecting print media 2 repete a erede py bez D Ed acabe ede case Debet ee IDA ea Kee ade 78 Media to ayold 5 tdi tete P HA a E anges qu XR Ram ERR andi 78 Paper that can damage the printer sssssssssssssseseeeeemem e 78 Configuring Input trays EE 80 Configuring trays when the printer gives a prompt ssssss 80 To configure a tray when loading paper ssss mme 81 To configure a tray to match print job settings sssse 81 Configuring trays using the Paper Handling menu sss 81 Configuring Tray 2 Tray 3 or Tray 4 for a custom paper size l 82 Printing from Tray 1 multipurpose tray ssssennn mme 83 Printing envelopes from Tray 1 ssssssssessseeeeneenenne mene mener nenne 85 Printing from Tray 2 Tray 3 and Tray 4 ssssssssssssseeee ene 87 ENWW Loading detectable standard sized media into Tray 2 Tray 3 and Tray 4 87 Loading undetectable standard sized media into Tray 2 Tray 3 and Tray 4 89 Loading custom sized media into Tray 2 Tray 3 and Tray A leseese 92 Printing On special media ucc tee etta tra on er ERR dee RES ee RARE Dee RARE E e ERR RYL ea 94 Transparencies RR 94 GIOSSY
2. 228 Appendix A Working with memory and print server cards ENWW 7 Print a configuration page see Configuration page In addition to a printer configuration page and a Supplies Status page an HP Jetdirect configuration page that contains network configuration and status information should also print If it does not print uninstall and reinstall the print server card to ensure that it is completely seated in the slot 8 Perform one of these steps e Choose the correct port See the computer or operating system documentation for instructions e Reinstall the software choosing the network installation this time ENWW Installing an HP Jetdirect print server card 229 230 Appendix A Working with memory and print server cards ENWW oupplies and accessories To order supplies in the US contact http www hp com go ljsupplies To order supplies worldwide see http www hp com ghp buyonline html To order accessories see http www hp com go accessories Ordering directly through the embedded Web server for printers with network connections Use the following steps to order printing supplies directly through the embedded Web server see Using the embedded Web server 1 In the Web browser on the computer enter the IP address for the printer The printer status window appears Or go to the URL provided in the alert email Click Other Links Click Order Supplies The browser opens to a page
3. hp color LaserJet 4650 4650n 4650dn 4650dtn 4650hdn hp color LaserJet 4650 series printer User Guide Copyright and License 2004 Copyright Hewlett Packard Development Company L P Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws The information contained herein is subject to change without notice The only warranties for HP products and Services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical errors or omissions contained herein Part number Q3668 90945 Edition 1 9 2004 Trademark Credits Adobe is a trademark of Adobe Systems Incorporated Corel amp and CorelDRAW are trademarks or registered trademarks of Corel Corporation or Corel Corporation Limited Energy Star and the Energy Star logo are U S registered service marks of the United States Environmental Protection Agency Microsoft is a U S registered trademark of the Microsoft Corporation Netscape Navigator is a U S trademark of Netscape Communications PANTONE Colors generated may not match PANTONE identified standards Consult current PANTONE Publications for accurate color PANTONE and other Pantone Inc trademarks are the property of Pantone Inc Pantone
4. Drifting text between printouts Erratic missing characters or interrupted printout Partial printout Software application problems Unable to change system selections through software Unable to select a font from the software Unable to select colors from the software Printer driver does not recognize Tray 3 Tray 4 or the duplex printing accessory Color printing problems Printing black instead of color Incorrect shade Missing color Inconsistent colors after installing a print cartridge Printed colors do not match screen colors Print quality troubleshooting 142 Chapter8 Problem solving ENWW Basic troubleshooting checklist ENWW If you are experiencing problems with the printer this checklist may help identify the cause of the problem Is the printer connected to power Is the printer in the Ready state Are all necessary cables connected Are any messages displayed on the control panel Was a genuine HP supply installed Were recently replaced print cartridges installed correctly Was the pull tab on the cartridge removed Were recently installed supply items image fuser kit image transfer kit installed correctly Is the on off switch in the on position If you cannot find solutions to printer problems in this guide see http www hp com supplies lj4650 For additional information on installation and setup of the printer see the getting started guide f
5. No action necessary Do not turn the printer off until the printer returns to Ready No action necessary Control panel messages 163 Control panel messages continued The printer is in the process of clearing data Control panel message Please wait Powersave on PRINTING STOPPED To continue press v Printing CMYK Samples Printing CONFIGURATION Printing DEMO PAGE Printing Event Log Printing FILE DIRECTORY Printing FONT LIST Printing MENU MAP Printing PQ TROUBLESHOOTING Printing REGISTRATION PAGE Printing RGB Samples Printing SUPPLIES STATUS 164 Chapter8 Problem solving The printer is in the power save mode Any button press an error condition or the receipt of printable data may clear this message This message is displayed when a Print Stop Test is run and time expires This message displays while the printer CMYK samples page is being generated The printer is generating the configuration page The printer will return to the online Ready state when the page is completed The printer is generating the demo page The printer will return to the online Ready state when the page is completed The printer is generating the event log page The printer will return to the online Ready state when the page is completed The printer is generating the mass storage directory page The printer will return to the Ready state when the
6. ENWW Media handling problems 199 Printer response problems No display message C mm 0000000 The printer s on off button is in the standby Verify that the printer is on Fans may run while position the printer is in standby mode off The printer s memory DIMMs are defective or Verify that the printer s memory DIMMs are installed incorrectly correctly installed and are not defective The power cord is not firmly plugged into both Turn off the printer and then disconnect and the printer and the power receptacle reconnect the power cord Turn the printer back on The line voltage is incorrect for the printer power Connect the printer to a proper voltage source configuration as specified on the Power Rating Label on the back of the printer The power cord is damaged or excessively worn Replace the power cord The power source receptacle is not working Connect the printer to a different power correctly receptacle Printer is on but nothing prints The printer s Ready indicator light is not lit Press Sro to return the printer to the Ready state The top cover is not closed properly Close the top cover firmly The Data indicator light is flashing The printer is probably still receiving data Wait for the Data indicator to stop flashing REPLACE COLOR CARTRIDGE appears on Replace the print cartridge specified on the the printer display printer display A printer message other than Ready appears on See Co
7. For a complete list of supported networks and for instructions on configuring network parameters from software see the HP Jetdirect Print Server Administrator s Guide The guide comes with printers in which an HP Jetdirect print server is installed This section contains the following instructions for configuring network parameters from the printer control panel e configuring TCP IP parameters e disabling unused network protocols e configuring Novell NetWare frame type parameters Configuring Novell NetWare frame type parameters The HP Jetdirect print server automatically selects a NetWare frame type Select a frame type manually only when the print server selects an incorrect frame type To identify the frame type chosen by the HP Jetdirect print server print a configuration page from the printer control panel See Printer information pages To configure the Novell NetWare parameters from the printer control panel 1 Press Menu to enter the MENUS 2 Press to highlight CONFIGURE DEVICE 3 Press v to select CONFIGURE DEVICE Press to highlight I O Press v to select I O Press to highlight EIO X where X 1 2 or 3 Press v to select EIO X Press to highlight IPX SPX 9 Press v to select IPX SPX 10 Press v to highlight FRAME TYPE Qo LOG gy oe 11 Press v to highlight the desired frame type 12 Press v to select the frame type 13 Press the Menu button to return to the Ready state 62 Chapter
8. Network configuration 65 13 Press v to select LOCAL GATEWAY or DEFAULT GATEWAY Note The first set of the three sets of numbers shows the default settings If there is not a number highlighted a highlighted empty underscore appears 14 Press a or to increase or decrease the number for configuring LOCAL or DEFAULT GATEWAY 15 Press v to move to the next set of numbers 16 Repeat steps 15 and 16 until the correct subnet mask is entered 17 Press the Menu button to return to the Ready state Disabling network protocols optional By factory default all supported network protocols are enabled Disabling unused protocols has the following benefits e decreases printer generated network traffic e prevents unauthorized users from printing to the printer e provides only pertinent information on the configuration page e allows the printer control panel to display protocol specific error and warning messages Note TCP IP configuration cannot be disabled on the HP Color LaserJet 5550 series printer To disable IPX SPX Note Do not disable this protocol if Windows 95 98 Windows NT ME 2000 and XP users will be printing to the printer Press Menu to enter the MENUS Press to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press to highlight IO 1 2 3 4 5 Press v to select I O 6 Press v to highlight EIO X where X 1 2 or 3 7 Press vto select EIO X 8 Press v to highlight IPX SPX
9. Press to highlight PAPER HANDLING Press v to select PAPER HANDLING Press to highlight Tray lt N gt Type N represents the number of the tray you are configuring Press v to select Tray lt N gt Type Press or a to highlight the correct paper type Press v to select the correct paper type A Setting saved message appears and then the current type and size settings are displayed Configuring Tray 2 Tray 3 or Tray 4 for a custom paper size The printer automatically detects many sizes of paper but you can also configure trays for custom paper sizes You must specify the following parameters Unit of measure millimeters or inches X dimension the width of the page as it feeds into the printer Y dimension the length of the page as it feeds into the printer 82 Chapter 4 Printing tasks ENWW Note ENWW You must also move the tray s CUSTOM STANDARD switch to the CUSTOM position 1 CUSTOM STANDARD switch 2 Page width X dimension 3 Page length Y dimension Use the following procedure to configure a tray for a custom size Once a Custom size is set for a tray it will be retained until the switch in the tray is moved back to STANDARD To set a custom size in Tray 2 Tray 3 or Tray 4 1 Open the tray and move the CUSTOM STANDARD switch to the CUSTOM position Close the tray When the tray configuration message appears press v Press a to change ANY CUSTOM to custom Press v to select custom Pr
10. Turn the printer off and then back on If the problem persists contact HP Support at http www hp com support lj4650 Turn the printer off and then back on If the problem persists contact HP Support at http www hp com support lj4650 Turn the printer off and then back on If the problem persists contact HP Support at http www hp com support lj4650 Control panel messages 153 Control panel messages continued Control panel message 59 XY PRINTER ERROR For help press alternates with 59 XY PRINTER ERROR To continue turn off then on 62 NO SYSTEM To continue turn off then on 68 X PERMANENT STORAGE FULL For help press alternates with 68 X PERMANENT STORAGE FULL To continue press v 68 X PERMANENT STORAGE WRITE FAIL To continue press v 68 X STORAGE ERROR SETTINGS CHANGED For help press alternates with 68 X STORAGE ERROR SETTINGS CHANGED To continue press v 79 XXXX PRINTER ERROR To continue turn off then on 154 Chapter8 Problem solving A printer motor error has occurred No system was found A non volatile storage device is full Pressing the v button should clear the message Printing can continue but there may be unexpected behavior X Description 0 for onboard NVRAM 1 for removable disk flash or hard A non volatile storage device is full Pressing the v button should clear the message Printing can continue but there may be unexpected beha
11. ZZ Error Number 01 Unsupported memory 02 Unrecognized memory 03 Under minimum memory limit 04 Exceeded maximum memory limit 05 Failed RAM test 152 Chapter8 Problem solving ENWW Control panel messages continued Control panel message 54 01 PRINTER ERROR To continue turn off then on 54 X PRINTER ERROR To continue turn off then on 55 0X YY DC CONTROLLER ERROR For help press alternates with 55 0X YY PRINTER ERROR To continue turn off then on 56 XX PRINTER ERROR To continue turn off then on 57 0X PRINTER ERROR To continue turn off then on 58 0X PRINTER ERROR For help press alternates with 58 0X PRINTER ERROR To continue turn off then on ENWW Printing cannot continue The humidity environmental sensor is abnormal Printing cannot continue There is a toner remaining sensor malfunction Values of X are 15 Yellow 16 Magenta 17 Cyan 18 Black A printer command error has occurred A printer error has occurred A printer fan error has occurred A memory tag error was detected Turn the printer off and then back on If the problem persists contact HP Support at http www hp com support lj4650 Turn the printer off and then back on If the problem persists contact HP Support at http www hp com support lj4650 Turn the printer off and then back on If the problem persists contact HP Support at http www hp com support lj4650
12. 9 Press v to select IPX SPX 10 Press v to highlight ENABLE 11 Press v to select ENABLE 12 Press v to highlight ON or OFF 13 Press v to select ON or OFF 14 Press the Menu button to return to the Ready state To disable DLC LLC 1 Press Menu to enter the MENUS 66 Chapter 3 I O Configuration ENWW Press to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press to highlight IO Press v to select I O Press to highlight EIO X where X 1 2 or 3 Press v to select EIO X Press to highlight DLC LLC 9 Press vto select DLC LLC 10 Press v to highlight ENABLE 11 Press v to select ENABLE 12 Press v to highlight ON or OFF 13 Press v to select ON or OFF 14 Press the Menu button to return to the Ready state go cL OY SOY ge gt UND Setting the idle timeout Press v to enter the MENUS Press w to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press to highlight I O Press v to select I O Press to highlight EIO X where X 1 2 or 3 Press v to select EIO X Press v to highlight TCP IP 9 Press to highlight MANUAL SETTINGS 10 Press v to select MANUAL SETTINGS 11 Press to highlight IDLE TIMEOUT 12 Press v to select IDLE TIMEOUT 13 Press the a or arrow to to increase or decrease the number of seconds for the idle timeout go f OY Gy cm cU NE I 14 Press v to save the idle timeout 15 Press the Menu button to return to
13. CMYK ink set emulation PostScript only The printer s color rendering of CMYK can be made to emulate several standard Offset Press ink sets e Default This selection is good for general purpose rendering of CMYK data It is designed to render photographs well while at the same time providing rich saturated colors for text and graphics e Specification for Web Offset Publications SWOP Common ink standards in the United States and other locations e Euroscale Common ink standard for Europe and other locations e Dainippon Ink and Chemical DIC Common ink standard in Japan and other locations e Device Emulation is turned off To render photographs properly with this selection images require color management in the application or operating system ENWW Using color 123 Managing printer color options Note Note Setting color options to Automatic will typically produce the best possible print quality for color documents However there may be cases when you want to print a color document in grayscale black and white or wish to change one of the printer s color options e Using Windows print in grayscale or change the color options using settings found on the Color tab in the printer driver e Using a Macintosh computer print in grayscale or change the color options using the Color Matching pop up menu in the Print dialog box For more information about how to access the printer drivers see Accessing the printer dri
14. Re enter PIN correctly Press v to access the SUPPLIES STATUS menu Press a and to highlight the specific supply that has a problem Press to view help for the supply Press 4 and to step through the instructions No action necessary No action necessary ENWW Control panel messages continued Control panel message INSERT OR CLOSE TRAY X For help press INSTALL COLOR CARTRIDGE alternates with For help press The supplies gauge will display the consumption levels of print cartridges INSTALL SUPPLIES For status press v The supplies gauge will display the consumption levels of print cartridges INSUFFICIENT MEMORY TO LOAD FONTS DATA For help press alternates with Device To continue press v LOAD TRAY 1 TYPE SIZE For help press alternates with LOAD TRAY 1 TYPE SIZE To continue press v ENWW Tray XX must be inserted or closed before the current job can be printed The cartridge is either not installed or not correctly installed in the printer At least one supply item is missing or is not correctly seated in the printer and another supply item is missing incorrectly placed out or low Insert the supply item or make sure the installed supply item is fully seated The device does not have enough memory to load the data such as fonts or macros from the location specified Device can be one of the following INTERNAL ROM directly on
15. Some areas of the paper reject toner Use paper from a different source or from an unopened ream of paper The letterhead you are using is printed on rough paper Use a smoother xerographic paper If this solves your problem consult with the printer of your letterhead to verify that the paper used meets the specifications for this printer See Supported media weights and sizes The paper is excessively rough Use a smoother xerographic paper Overhead transparency defects Overhead transparencies may display any of the image quality problems that any other type of media will cause as well as defects specific to printing transparencies In addition because transparencies are pliable while in the print path they are subject to being marked by the media handling components Allow transparencies to cool at least 30 seconds before handling them On the printer driver s Paper tab select Transparency as the media type Also make sure that the tray is correctly configured for transparencies Check that the transparencies meet the specifications for this printer See Supported media weights and sizes For more information consult the HP LaserJet Family Print Media Guide See http www hp com support 1j4650 for HP LaserJet Family Print Media Guide ordering information For downloadable manuals go to http www hp com support Ij4650 When you connect select Manuals Or go to http www hp com supportljpaperguide to download the g
16. and e mail address for the primary contact who will receive information about the printer Language Determine the language in which to display the embedded Web server information Time Services Configure the printer s time settings Using the embedded Web server 115 Networking tab This tab allows the network administrator to control network related settings for the printer when it is connected to an IP based network This tab will not appear if the printer is directly connected to a computer or if the printer is connected to a network using anything other than an HP Jetdirect print server card Other links This section contains links that connect you to the Internet to order supplies or obtain product support You must have Internet access to use any of these links If you use a dial up connection and did not connect when you first opened the embedded Web server you must connect before you can visit these websites Connecting might require that you close the embedded Web server and reopen it e HP Instant Support Connects you to the HP website to help you find solutions This service analyzes your printer error log and configuration information to provide diagnostic and support information specific to your printer e Order Supplies Click this link to connect to the HP website and order genuine HP supplies such as print cartridges and paper e Product Support Connects to the support site for the HP Color LaserJet 4650 prin
17. envelopes heavy or extra heavy paper or unsupported sizes of media from Tray 2 Tray 3 or Tray 4 Print on these types of media only from Tray 1 Do not overfill the input tray or open it while it is in use Doing so can cause jams in the printer 1 Remove the tray from the printer Move the CUSTOM STANDARD switch to the STANDARD position Configuring input trays 87 2 Adjust the rear media length guide by squeezing the guide adjustment latch and sliding the back of the tray to the length of the media being used 88 Chapter 4 Printing tasks ENWW Note Note Note ENWW 5 Load media face up making sure that the corners of the media fit under the front corner tabs For best performance load the tray completely full without splitting the ream of paper Splitting the ream might cause a multi feed problem which could result in a paper jam The capacity of the paper tray can vary For example if you are using 75 g m 20 Ib paper the tray holds a full ream of 500 sheets If the media is heavier than 75 g m 20 Ib the tray will not hold a full ream and you must reduce the number of sheets accordingly Do not overfill the tray because the printer might not pick up the paper If the tray is not properly adjusted the printer might display an error message or the media might jam If you are duplex printing see Two sided duplex printing for loading instructions 6 Insert the tray into the printer Th
18. esmeemmae E emm meme C eme metere E esm metere Cables C2946A IEEE 1284 C compliant parallel cable 3 meters m approximately 10 feet long with 25 pin male micro 36 pin male C size connector 232 AppendixB Supplies and accessories ENWW Supplies accessories and part numbers continued HP Color LaserJet Transparencies letter 50 sheets HP Color LaserJet Transparencies A4 50 sheets HP LaserJet Soft Gloss paper letter 200 sheets HP LaserJet Soft Gloss paper A4 200 sheets HPU1132 HP Premium Choice LaserJet paper letter CHP410 HP Premium Choice LaserJet paper A4 HPJ1124 HP LaserJet paper letter CHP310 HP LaserJet paper A4 Q2413A HP Premium Cover paper letter 8 5 by 11 inches 100 sheets Q2420A HP High Gloss Laser Paper Reference materials 5963 7863 HP LaserJet Printer Family Print Media Guide 5021 0337 PCL PJL Technical Reference Package For downloadable versions go to http www hp com support lj4650 When connected select Manuals Q3668 90909 HP Color LaserJet 4650 Series User Guide For downloadable versions go to http www hp com support lj4650 When connected select Manuals Q3668 90902 HP Color LaserJet 4650 Series Getting Started Install Guide For downloadable versions go to http www hp com support lj4650 When connected select Manuals ENWW Ordering directly through the hp toolbox software 233 Supplies accessories and part numbers cont
19. server for more information Note If you want to continue printing past the end of life message the fuser kit count must be reset using the printer control panel Please note that the end of life message is provided as a customer service and printing past it is likely to result in print quality degradation in the near future Once the fuser kit count has been reset after an end of life message feedback on the kit s remaining life will be incorrect until the kit is replaced and the count is reset again To reset the fuser count Press Menu to enter the MENUS Press a and to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press 4 and to highlight RESETS Press v to select RESETS Press 4 and to highlight RESET SUPPLIES Press v to select RESET SUPPLIES Press 4 and to highlight NEW FUSER KIT Press v to select NEW FUSER KIT Press 4 and to highlight YES Press v to select YES The fuser count is reset and the printer is ready to use Control panel messages 169 Control panel messages continued Control panel message REPLACE SUPPLIES For status press v The supplies gauge will display the consumption levels of print cartridges REPLACE SUPPLIES To continue press v The supplies gauge will display the consumption levels of print cartridges REPLACE SUPPLIES Using black only The supplies gauge will display the consumption levels of print cartridges alte
20. top cover area duplex path paper path input path trays c1 0 nKN Paper jam recovery This printer automatically provides paper jam recovery a feature that allows you to set whether the printer should attempt to automatically reprint jammed pages The options are e AUTO Printer will attempt to reprint jammed pages e OFF Printer will not attempt to reprint jammed pages Note During the recovery process the printer may reprint several good pages that were printed before the paper jam occurred Be sure to remove any duplicated pages ENWW Paperjams 177 To disable paper jam recovery Press Menu to enter the MENUS Press w to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press vw to highlight SYSTEM SETUP Press v to select SYSTEM SETUP Press vw to highlight JAM RECOVERY Press v to select JAM RECOVERY Press to highlight OFF o Moo F ODN D gt 9 Press v to select OFF 10 Press the Menu button to return to the Ready state To improve print speed and increase memory resources you may want to disable paper jam recovery If paper jam recovery is disabled the pages involved in a jam will not be reprinted 178 Chapter8 Problem solving ENWW Common causes of paper jams The following table lists common causes of paper jams and suggested solutions for resolving them C mm 000000 Print media does not meet HP recommended Use only media that meets HP specifications media specificatio
21. 1HOUR before deleting them from the queue 4 HOURS The default is OFF 1 DAY 1 WEEK SHOW ADDRESS This item determines whether the printer s IP address is shown on the display with the Ready message If more than one EIO card is installed the IP address of the card in the first slot is shown The default is OFF 44 Chapter 2 Control panel ENWW ENWW Wee ue pem COLOR BLACK MIX TRAY BEHAVIOR POWERSAVE TIME PERSONALITY AUTO MOSTLY COLOR PAGES MOSTLY BLACK PAGES USE REQUESTED TRAY MANUALLY FEED PROMPT PS DEFER MEDIA 1 MINUTE 15 MINUTES 30 MINUTES 60 MINUTES 90 MINUTES 2 HOURS 4 HOURS This menu item establishes how the printer switches from color to monochrome black and white mode for maximum performance and print cartridge life AUTO will reset the printer to the factory default setting The default is AUTO Select MOSTLY COLOR PAGES if nearly all of your print jobs are color with high page coverage Select MOSTLY BLACK PAGES if you print mostly monochrome print jobs or a combination of color and monochrome print jobs Allows you to specify settings for the tray selection behavior This setting allows you to configure the trays to behave like trays in some previous HP printers and to configure two sided printing behavior for pre printed paper The default for USE REQUESTED TRAY is EXCLUSIVELY The default for MANUALLY FEED PROMPT is ALWAYS PS DEFER MEDIA affects
22. CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU Print Cartridge Limited Warranty Statement 237 Fuser and Transfer unit Limited Warranty Statement This HP product is warranted to be free from defects in materials and workmanship until the printer provides a low life indicator on the control panel This warranty does not apply to products that a have been refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the printer product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDIT
23. Control panel ENWW Interpreting control panel indicator lights ENWW Control panel indicator lights 1 READY 2 Data 3 ATTENTION ATTENTION amber Printer is online able to accept and process data Processed data is present in the printer but more data is needed to complete the job A critical error has occurred Printer requires attention Printer is offline or is turned off Printer is not processing or receiving data No conditions exist that require attention Interpreting control panel indicator lights Printer is attempting to stop printing and go offline Printer is processing and receiving data An error has occurred Printer requires attention 33 Control panel menus You can perform most routine printing tasks from the computer through the printer driver or software application This is the most convenient way to control the printer and will override the printer control panel settings See the help files associated with the software or for more information on accessing the printer driver see Printer software You can also control the printer by changing settings in the printer s control panel Use the control panel to access printer features not supported by the printer driver or software application Use the control panel to configure trays for paper size and type Getting started basics e Enter the menus and activate any selection by pressing the M
24. EIO network cards can maximize printer performance when you are printing from a network In addition they provide the ability to place the printer anywhere on a network This eliminates the need to attach the printer directly to a server or a workstation and enables you to place the printer closer to the network users If the printer is configured through an EIO network card configure that card through the control panel Configure device menu HP Jetdirect print servers HP Jetdirect print servers network cards can be installed in one of the printer s EIO slots These cards support multiple network protocols and operating systems HP Jetdirect print servers facilitate network management by allowing you to connect a printer directly to your network at any location HP Jetdirect print servers also support the Simple Network Management Protocol SNMP which provides network managers with remote printer management and troubleshooting through HP Web Jetadmin software Installation of these cards and network configuration should be performed by a network administrator Configure the card either through the control panel or with HP Web Jetadmin software Refer to the HP Jetdirect print server documentation for information on which external devices or EIO network cards are supported Available enhanced I O interfaces HP Jetdirect print servers network cards provide software solutions for e Novell NetWare e Microsoft Windows and Windows NT netw
25. MENUS Press to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press to highlight I O Press v to select I O Press to highlight EIO X where X 1 2 or 3 Press v to select EIO X Press v to highlight TCP IP 9 Press to highlight MANUAL SETTINGS 10 Press v to select MANUAL SETTINGS 11 Press to highlight SYSLOG SERVER 12 Press v to select SYSLOG SERVER go ON Oy UOY obe WN a The first set of the four sets of numbers shows the default settings Each set of numbers represents one byte of information and has a range from 0 to 255 13 Press the 4 or arrow to increase or decrease the number for the first byte of the default gateway 14 Press v to move to the next set of numbers Press to move to the previous set of numbers 15 Repeat steps 13 and 14 until the correct subnet mask is entered 16 Press v to save the syslog server 17 Press the Menu button to return to the Ready state Setting the local and default gateway 1 Press Menu to enter the MENUS 2 Press to highlight CONFIGURE DEVICE 3 Press vto select CONFIGURE DEVICE Press to highlight I O Press v to select I O Press to highlight EIO X where X 1 2 or 3 Press v to select EIO X Press to highlight TCP IP 9 Press vto select TCP IP 10 Press to highlight MANUAL SETTINGS 11 Press v to select MANUAL SETTINGS 12 Press v to highlight LOCAL GATEWAY or DEFAULT GATEWAY 9o 10 95 gu oe
26. Managing the printer ENWW Note Note ENWW 4 Press to highlight PRINT CONFIGURATION 5 Press v to select PRINT CONFIGURATION The message Printing CONFIGURATION appears on the display until the printer finishes printing the configuration page The printer returns to the Ready state after printing the configuration page If the printer is configured with ElO cards for example an HP Jetdirect print server or an optional hard disk drive an additional configuration page will print that provides information about those devices Supplies status page The supplies status page illustrates the remaining life for the following printer supplies e print cartridges all colors e transfer unit e fuser To print the supplies status page 1 Press Menu to enter the MENUS 2 Press to highlight INFORMATION 3 Press vto select INFORMATION 4 Press to highlight PRINT SUPPLIES STATUS PAGE 5 Press v to select PRINT SUPPLIES STATUS PAGE The message Printing SUPPLIES STATUS appears on the display until the printer finishes printing the supplies status page The printer returns to the Ready state after printing the supplies status page If you are using non HP supplies the supplies status page will not show the remaining life for those supplies For more information see Non HP print cartridges Usage page The usage page lists a page count for each size of media that has passed through the printer This page count
27. O traffic reduce the frequency that the printer checks for alerts Documentation tab The Documentation tab contains links to these information sources e User Guide Contains the information about the printer usage warranty specifications and support that you are currently reading The user guide is available in both HTML and PDF format e Install Notes Contains installation information about the printer Device Settings button Clicking the Device Settings button connects you to the printer s embedded Web server See Using the embedded Web server for more information HP toolbox links The HP toolbox links at the left of the screen provide links to the following options e Select a device Select from all HP toolbox enabled devices e View current alerts View the current alerts for all set up printers You must be printing to view current alerts e Text only page View HP toolbox as a site map linking to text only pages Using the hp toolbox 119 120 Chapter 5 Managing the printer ENWW Color This chapter describes how the HP Color LaserJet 4650 series printer provides great color printing This chapter also describes ways to produce the best possible color prints The following topics are covered 9 Using color 9 Managing printer color options Matching colors ENWW 121 Using color The HP Color LaserJet 4650 series printer offers great color printing as soon as you set up the printer It provides a
28. OON ONRAN O The printer communicates via the display and the lights on the lower left side of the control panel The Ready Data and Attention lights provide at a glance information about the state of the printer and alert you to printing problems The display shows more complete status information as well as menus help information animations and error messages Display The printer s display gives you complete timely information about the printer and print jobs Graphics illustrate levels of supplies the locations of paper jams and job status Menus give access to printer functions and detailed information 30 Chapter 2 Control panel ENWW ENWW The top level screen on the display has three areas oO Paused o To return to ready press STOP key Printer display 1 Message area 2 Message area 3 Promptarea 0 Ready mmi o H i nus Printer display E Tu 1 Message area 2 Supplies gauge 3 Print cartridge colors are indicated from left to right black magenta yellow and cyan The message and prompt areas of the display alert you to the state of the printer and tell you how to respond The supplies gauge shows the consumption levels of print cartridges black magenta yellow cyan A appears instead of the consumption level when the level is not known This can occur in the following circumstances e missing c
29. Once you open the URL you can bookmark it so that you can return to it quickly in the future 1 The embedded Web server has three tabs that contain settings and information about the printer the Information tab the Settings tab and the Network tab Click the tab that you want to view 2 Seethe following sections for more information about each tab 114 Chapter 5 Managing the printer ENWW ENWW Information tab The Information pages group consists of the following pages Device Status This page displays the printer status and shows the life remaining of HP supplies with O percent representing that a supply is empty The page also shows the type and size of print media set for each tray To change the default settings click Change Settings Configuration page This page shows the information found on the printer configuration page Supplies Status This page shows the life remaining of HP supplies with O percent representing that a supply is empty This page also provides supplies part numbers To order new supplies click Order Supplies in the Other Links area on the left side of the window To visit any website you must have Internet access Event log This page shows a list of all printer events and errors Usage page This page shows a summary of the number of pages the printer has printed grouped by size and type Device Information This page also shows the printer network name address and model information To c
30. PPDs to the trash can Software for networks For a summary of available HP network installation and configuration software solutions see the HP Jetdirect Print Server Administrator s Guide You can find this guide on the CD ROM included with the printer HP Web Jetadmin HP Web Jetadmin allows you to manage HP Jetdirect connected printers within your intranet using a browser HP Web Jetadmin is a browser based management tool and should be installed only on a single network administration server It can be installed and run on Red Hat Linux Suse Linux Windows NT 4 0 Server and Workstation Windows 2000 Professional Server and Advanced Server and Windows XP Professional Service Pack 1 systems To download a current version of HP Web Jetadmin and for the latest list of supported host systems visit HP Customer Care Online at http www hp com go webjetadmin When installed on a host server HP Web Jetadmin can be accessed by any client through a supported web browser such as Microsoft Internet Explorer 5 5 and 6 0 or Netscape Navigator 7 0 HP Web Jetadmin has the following features e Task oriented user interface provides configurable views saving network managers significant time e Customizable user profiles let network administrators include only the function viewed or used e Instant e mail notification of hardware failure low supplies and other printer problems now route to different people e Remote installation
31. Supplies Status This takes you to the supplies status page which provides print cartridge information Using printer software To use this feature the HP toolbox software must be installed on your computer This software is automatically installed as part of the typical software installation In addition you must have access to the World Wide Web 1 On the Start menu select Programs and then click HP toolbox The HP toolbox opens in a Web browser 2 On the left side of the window click the Status tab and then click Supplies Status Managing print cartridges 131 Note If you want to order supplies click Order Supplies This opens a browser that produces a URL from which to purchase supplies Select the supplies you wish to order and follow the directions accordingly Using HP Web Jetadmin In HP Web Jetadmin select the printer device The device status page shows print cartridge information 132 Chapter7 Maintenance ENWW Changing print cartridges CAUTION Note CAUTION ENWW When a print cartridge approaches the end of its useful life the control panel displays a message recommending that you order a replacement The printer can continue to print using the current print cartridge until the control panel displays a message instructing you to replace the cartridge The printer uses four colors and has a different print cartridge for each color black K magenta M cyan C and yellow Y Replace a p
32. Support at http www hp com support lj4650 ENWW Control panel messages continued Control panel message Recommended action 8X YYYY The EIO accessory card in slot X has Turn the printer off and then back on EIO X ERROR encountered a critical Gror Ifthe problem persists contact X Description HP Support at http www hp com support lj4650 1 error in slot 1 2 error in slot 2 Access Denied An attempt has been made to modify a Contact the printer administrator to MENUS LOCKED menu item while the control panel change settings security mechanism is enabled by the printer administrator The message will disappear shortly and the printer will return to Ready or BUSY state BAD OPTIONAL TRAY The 500 sheet input tray is not making Verify that the printer is on a level CONNECTION proper connection with the printer surface Turn the printer off Reseat the printer on the 500 sheet input tray If the printer is on the optional printer stand make sure that the support straps are attached to the rear of the stand and printer Turn the printer on after reseating the 500 sheet input tray Calibrating The printer is calibrating Canceling The printer is in the process of canceling No action necessary a job The message will continue to be displayed while the job is stopped the paper path flushed and any remaining incoming data on the active data channel is received and discarded CARD SLOT X N
33. all software programs that are open or running 2 Insert the printer CD ROM into the CD ROM drive If the welcome screen does not open start it by using the following procedure e On the Start menu click Run e Type the following X setup where X is the letter of the CD ROM drive e Click OK When prompted click Install Printer and follow the instructions on the computer screen Click Finish when the installation has completed You might need to restart the computer onn amp Print a Test Page or a page from any software program to make sure that the software is correctly installed If installation fails reinstall the software If this fails check the installation notes and readme files on the printer CD ROM or the flyer that came in the printer box or go to http www hp com support j4650 for help or more information Installing Windows printing system software for networks The software on the printer CD ROM supports network installation with a Microsoft network For network installation on other operating systems go to http www hp com support 1j4650 The HP Jetdirect print server that is included with the HP LaserJet 4650n HP LaserJet 4650dn printer or HP LaserJet 4650dtn printer has a 10 100 Base TX network port If you need an HP Jetdirect print server with another type of network port see Supplies and accessories or go to http www hp com support lj4650 The installer does not support printer installation o
34. and 4650hdhn printers 250 sheet face down output bin Accessories Printer hard disk which provides storage for fonts and macros as well as additional features for Job Storage standard on HP Color LaserJet 4650hdn printer Dual inline memory modules DIMM CompactFlash slots for additional fonts and firmware upgrades Printer stand Optional 500 sheet paper feeder Tray 3 that supports letter legal executive JIS B5 A4 and A5 sized media standard on HP Color LaserJet 4650dtn printer Optional 2 x 500 sheet paper feeder Tray 3 and Tray 4 that supports letter legal executive JIS B5 A4 A5 sized and custom media standard on HP Color LaserJet 4650hdn printer Connectivity Optional enhanced input output EIO network card standard on HP Color LaserJet 4650n 4650dn 4650dtn and 4650hdn printers USB 1 1 connection HP Web Jetadmin software Standard bidirectional parallel cable interface IEEE 1284 C compliant Auxiliary connector Both USB and parallel connections are supported but cannot be used at the same time Supplies Supplies status page contains information on toner level page count and estimated pages remaining No shake cartridge design Printer checks for authentic HP print cartridges at cartridge installation Internet enabled supply ordering capabilities using the embedded Web server or HP toolbox software 8 Chapter 1 Printer basics ENWW Walk around The following illustrations identify
35. and cleans at various times to maintain the highest level of print quality The user may also request the printer to calibrate via the printer s control panel using QUICK CALIBRATE NOW or FULL CALIBRATE NOW located in the CALIBRATION and PRINT QUALITY menu QUICK CALIBRATE NOW is used for color tone calibration D Max amp D Half and takes about 86 seconds If color density or tone seems wrong Quick Calibration can be run Full Calibration includes the Quick Calibrate routines and adds Drum Phase Calibration and Color Plane Registration CPR This takes about 3 minutes and 15 seconds If color layers cyan magenta yellow black on the printed page seem to be shifted from one another Full Calibration should be run The HP Color LaserJet 4650 printer incorporates a new feature to skip calibration when appropriate thereby making the printer available more quickly For example if the printer is powered off and on quickly within 20 seconds then calibration is not needed and will be skipped This saves approximately one minute in time to be ready While the printer is calibrating and cleaning the printer will pause printing for the amount of time it takes to complete the calibration or cleaning For most calibrations and cleaning the printer will not interrupt a print job but will wait for the job to complete before calibrating or cleaning 1 Press Menu to enter the MENUS 2 Press to highlight CONFIGURE DEVICE 3 Press vto select
36. application or the driver select TRANSPARENCY as the media type or print from a tray that is configured for transparencies For more information about how to access the printer drivers see Accessing the printer drivers Transparencies not designed for LaserJet printing will melt in the printer causing damage to the printer Glossy paper e In either the software application or the driver select GLOSSY HEAVY or HIGH GLOSS IMAGES as the media type or print from a tray that is configured for glossy paper e Use the control panel to set the media type to GLOSSY for the input tray being used e Because this affects all print jobs it is important to return the printer to its original settings once the job has printed See Configuring input trays for more information Hewlett Packard recommends using HP Color LaserJet Soft Gloss paper with this printer HP products are designed to work together for optimum printing results If HP Color LaserJet Soft Gloss paper is not used with this printer print quality may be compromised 94 Chapter 4 Printing tasks ENWW Note Note ENWW Colored paper e Colored paper should be of the same high quality as white xerographic paper e Pigments used must be able to withstand the printer s fusing temperature of 190 C 374 F for 0 1 second without deterioration e Do not use paper with a colored coating that was added after the paper was produced e The printer creates colors by pri
37. combination of automatic color features to generate excellent color results for the general office user plus sophisticated tools for the professional who is experienced with color use The HP Color LaserJet 4650 series printer provides carefully designed and tested color tables to provide a smooth accurate color rendition of all printable colors HP ImageREt 3600 HP ImageREt 3600 print technology is a system of innovative technologies developed exclusively by HP to deliver superior print quality The HP ImageREt system sets itself apart from the industry by integrating technology advancements and optimizing each element of the print system Several categories of HP ImageREt have been developed for a variety of user needs The system s foundation is comprised of key color laser technologies including image enhancements smart supplies and high resolution imaging As the level or category of ImageREt increases these core technologies are refined for more advanced system usage and additional technologies are integrated The HP ImageREt 3600 is a complete HP proprietary printing solution developed and implemented for the first time in the HP Color LaserJet 4650 series printer HP now offers superior image enhancements for general office documents and marketing collateral HP Image REt 3600 does well in different environmental conditions and with a variety of media The image mode of this print system is optimized for printing on HP High Gloss L
38. do not support the range of custom sizes available in Tray 1 Automatic duplex printing two sided printing Automatic duplex Weight or thickness Capacity printing Standard size media 60 to 105 g m 200 sheets A4 letter legal 16 to 28 Ib bond executive JIS B5 Print media specifications 27 28 Chapter 1 Printer basics ENWW ENWW Control panel This chapter contains information on the printer control panel which provides control of printer functions and communicates information about the printer and print jobs The following topics are covered Introduction Control panel buttons Interpreting control panel indicator lights Control panel menus Menu hierarchy Retrieve job menu Information menu Paper handling menu Configure device menu Diagnostics menu Changing printer control panel configuration settings Using the printer control panel in shared environments 29 Introduction The control panel provides control of printer functions and communicates information about the printer and print jobs Its display provides graphic information about printer and supplies status making it easy to identify and correct problems Control panel buttons and lights Menu button SroP button REApv light Data light ATTENTION light Hevp button Back Exrr 9 button Down ARROW w button SeLecT v button UP arrow 4 button Display PBs
39. either from the printer control panel or from your software application To stop a print request from a computer on a network see the online Help for the specific network software It may take some time for all printing to clear after you have canceled a print job To stop the current print job from the printer control panel 1 Press Stop on the printer control panel to pause the job that is currently printing The control panel menu provides the option to resume printing or to cancel the current job 2 Press Menu to exit the menu and resume printing 3 Press v to cancel the job Pressing Stop does not affect subsequent print jobs that are stored in the printer buffer To stop the current print job from your software application A dialog box will appear briefly on the control panel display giving you the option to cancel the print job If several requests have been sent to the printer through your software they might be waiting in a print queue for example in Windows Print Manager See the software documentation for specific instructions on canceling a print request from the computer If a print job is waiting in a print queue computer memory or print spooler Windows 98 2000 XP or Me delete the print job there For Windows 98 2000 XP or Me go to Start Settings and then Printers Double click the HP Color LaserJet 4650 series printer icon to open the print spooler Select the print job you want to cancel and then
40. for ANY SIZE and ANY TYPE Chapter 4 Printing tasks ENWW ENWW To configure a tray when loading paper 1 2 Load paper in the tray Close the tray if you are using Trays 2 3 or 4 The printer displays the tray configuration message TRAY X To change size or type press v Press v to display the TRAY X SIZE menu To change the size press w or a to highlight the correct size Press v to select the size Depending on the size setting the printer might prompt you to move the CUSTOM STANDARD switch in Tray 2 Tray 3 or Tray 4 to the other position Follow the instructions in the prompt and then close the tray A Setting saved message appears and then a prompt appears to configure the paper type To change the type press w or a to highlight the correct paper type Press v to select the paper type A Setting saved message appears and then the current type and size settings are displayed If size and type are now correct press to clear the message To configure a tray to match print job settings 1 2 In the software application specify the source tray the paper size and the paper type Send the job to the printer If the tray needs to be configured the LOAD TRAY X message appears Load the tray with the correct paper When the tray is closed the TRAY X SIZE appears If the highlighted size is not correct press v or a to highlight the correct size Press v to select the correct size Depend
41. for removing supplies e The printer should be located on a flat sturdy surface For instructions on installing supplies see the installation guides provided with each supply item or see more information at http www hp com support 1j4650 When you connect select Solve a Problem Hewlett Packard recommends the use of Genuine HP products in this printer Use of non HP products may cause problems requiring service that is not covered by the Hewlett Packard warranty or service agreements Replacing supplies 137 Making room around the printer for replacing supplies The following illustration shows the clearance necessary in front of above and to the side of the printer for replacing supplies Supplies replacement clearance diagram 1 530mm 20 9 inches 2 1294 mm 50 inches 3 804 mm 31 7 inches Approximate replacement intervals for supplies The following table lists the estimated replacement intervals for supplies and the control panel messages that prompt when to replace each item Usage conditions and print patterns may cause results to vary Printer message Page count Approximate time period Black cartridges REPLACE BLACK 9 000 pages 3 months CARTRIDGE Color cartridges REPLACE COLOR 8 000 pages 2 7 months CARTRIDGE Image Transfer kit REPLACE 120 000 pages 41 months TRANSFER KIT Image Fuser kit REPLACE FUSER KIT 150 000 pages 50 months 1 Approximate average A4 letter size page count based
42. information When you connect select Manuals Or go to http www hp com support ljpaperguide to download the guide in PDF format Verify that the printer s environment is within humidity specifications See Environmental specifications Note For more information about color quality problems see Print quality troubleshooting LONE NN Defective HP print cartridge Replace the cartridge A non HP cartridge might be installed Ensure that you are using a genuine HP print cartridge ENWW Color printing problems 207 Inconsistent colors after installing a print cartridge The sealing tape has not been removed from the Remove the sealing tape from the print cartridge print cartridge for the color that is missing See Changing print cartridges Another print cartridge may be low Check the supplies gauge on the control panel or print a supplies status page See Printer information pages Print cartridges may be improperly installed Verify that each print cartridge is installed properly A non HP cartridge might be installed Ensure that you are using a genuine HP print cartridge Printed colors do not match screen colors Extremely light screen colors are not being The software application may interpret extremely printed light colors as white If so avoid using extremely light colors Extremely dark screen colors are being printed The software application may interpret extremely in black dark colors as
43. left corner 7T Printa Test Page or a page from any software program to make sure that the software is correctly installed If installation fails reinstall the software If this fails see the installation notes or readme files on the printer CD ROM or the flyer that came in the printer box or go to http www hp com support j4650 for help or more information Note The icon on the desktop will appear to be generic All the print panels will appear in the print dialog in an application Installing the software after the parallel or USB cable has been connected If you have already connected a parallel or USB cable to a Windows computer the New Hardware Found dialog box appears when you turn on the computer 20 Chapter 1 Printer basics ENWW ENWW To install the software for Windows 98 or Windows Me 1 In the New Hardware Found dialog box click Search CD ROM drive 2 Click Next 3 Follow the instructions on the computer screen 4 Print a Test Page or a page from any software program to make sure that the software is correctly installed If installation fails reinstall the software If this fails check the installation notes and readme files on the printer CD ROM or the flyer that came in the printer box or go to http www hp com support 1j4650 for help or more information To install the software for Windows 2000 or Windows XP 1 In the New Hardware Found dialog box click Search 2 Onthe Locate Driver Files scree
44. match screen colors ssssssssssssssssseee 208 Print quality troubleshooting 4 en tette tr epe del teeth ete 209 Print quality problems associated with media sesssssssssssssseeses 209 Overhead transparency defects sssssssssssssssssseeeeenee nennen enne nnns 209 Print quality problems associated with the environment sssssssssssssss 210 Print quality problems associated with jams sesssn 210 ix Print quality troubleshooting pages semen 210 Print quality troubleshooting tool ssse emen 211 Calibrating the printer sssssssssessmem m ennemis 211 Print quality defect chart 21 dicis isis kei dec th RR ET deae REID de ER ARR Den RR RARE inen 211 Appendix A Working with memory and print server cards Printer memory and TOMS 00 sii cde etre ide dene Eua Eee ERR aa eR nde 217 Printing a configuration page ssssseeeeeenm emm nnnm nennen nere 217 Installing Memory and fonts cider returns tnter oen EUR E rene E SEE e HEBR a ER e es 219 To install DDR memory DIMMS ssseeenn mme ennt 219 To install a flash memory card ssssssssse nennen nenne 222 Enabling memory 0 0 0 ce rete etter ene ener eerie eee ee enne nennen senden serene nnn 225 Installing an HP Jetdirect print server Card ssssss enm 227 To install an HP Jetdirect print
45. oit Ebo edet oe e Het i b Ede dde deta ete 104 QUICK COPYING a JOD mpm 105 Proofing and holding a Job oreet RR od ne eR ERR IR 105 Privato JODS EE 106 Mo pier MOG s T aan aaa a a ae a i aaa aAa aaa 107 Managing Memory cia ccc decedere nca a ded dg vu gae eve ga Made dev v un du dev pa dne eu uud 108 5 Managing the printer Printer information pages ence pene padece RA ei ERR e REL D RC aa ERU e E E 110 NIENTE 110 Gonfig ration page terit toe etd tree ed eser a Radices a daz AAA aed 110 Supplies status Page neuria niniin e iaia aE iA aaa aaa aaa 111 Usage paga OH 111 DEMO IHE 112 Print CMY K SamMpleS daccccdsssicultestuandctutecvantnandiesexessaaddctadsareadaneddecusanaaataceannesnaddcdadsansantondte 112 Print RGB saMe S in niei a a a E a a cca gvecans anedacnteacedes 112 File directo ES 112 eme font listie aa iaaa ia Eaa aa a aaa 113 A ago erin aAA N EO E UA 113 Using the embedded Web server ssssssssssssseeeeneeenenneenn nne nennen eene 114 To access the embedded Web server ssssssssssssssssseee enne 114 Information TAD me LEES 115 S A e E 115 Nie sje 116 eur cc 116 Using the hp toolbox ene ce dece ee ER E eru leet 117 Supported operating systems ssssssssssssssssseeeeemerennenen nnne nrerrerrrnnnns 117 Supported DroWSSIS eei teen teret er iei e aee nne HERE EE FREUT X GRE EIFE ane
46. oiu 94 Colored paper ee 95 Printing IMAGES eccone aia EREE M 95 Envelope Senece E a E E a a ete 95 LADGIS ricn titted denied teed adds ted EAEE ated 95 Heavy papei MEO TOT ED DO DU UL DLL 96 HP LaserJet Tough paper coe ett terere Ine A EORR ERI Ere e EVER RE E Qe ub CH n YE 97 Preprinted forms and letterhead sssssssssssssssssssee eere 97 Recycled paper reped her brane oe ei rrr er d eee Eee d riu a aea e ERR es 97 Two sided duplex printing sssesseee ennemi 98 Control panel settings for automatic two sided printing seeeee 99 Duplexing blank pages sssssseeeeemeeneem meme nennen nennen nnne 100 Options for binding two sided printing jobs ss m 100 Manual two sided printing sseene nemen emen 100 Printing lererol disc 101 Special printing situations ssssssssssssssssssseseeneeneeneee nene ener nnns 102 Printing a different first page ete teret ber ts ER Le ERR 102 Printing a blank back cover sssssssseeseeee eene nennen nennen 102 Printing on custom size media sssssssssseeeeeneenee mener enne 102 Stopping a print request cceeeceeceeeceeeceeeeeeeeeeeeeeeeeeeeeeeeeeesceeecaeaaeaaaeaaaeaaeeaeeeeeeees 103 JOD storage Teat res 32 2 Ionen pee Mcd Peppe Bde a De sono densa d Fro and d 104 otoring a print JOD s
47. page A type of computer cable often used to connect printers directly to a computer rather than to a network A connection point for a device connected with a parallel cable An acronym for Printer Control Language An auxilliary device such as a printer modem or storage system that works in conjunction with a computer Distinctive features or characteristics of a printer or printer language Abbreviation for picture element which is the smallest unit of area in an image displayed on a screen An acronym for Printer Job Language A trademarked page description language An acronym for PostScript Printer Description A feature of the printer driver that allows you to save the current printer driver settings for example page orientation two sided printing and paper sources for reuse Software program that allows a computer to access printer features Glossary 255 RAM RARP raster image render RGB ROM supplies TCP IP toner transfer unit tray xerographic paper 256 Glossary An acronym for random access memory a type of computer memory used to store data that may change An acronym for Reverse Address Resolution Protocol a protocol that enables a computer or peripheral to determine its own IP address An image composed of dots The process of outputting text or graphics An acronym for colors red green and blue An acronym for read only memory a type of
48. qo S nda 117 TO view hp toolbox MM 117 ENWW vii viii HP toolbox sections 2 Here tote tege a a aia a MR DU DN aaa 118 le id cde EE 118 Siu Pm 118 Troubleshooting tab 2 rere dicen a iacere nad Ene ERR E e ERR ER E Y EM EDREe 118 oE o EE E E E E E E E 119 Documentation tab icd E E ete eee 119 Device Settings button sssssssessssseeeeneen enne AAEE 119 FIP toolbox di qe eee 119 6 Color Using ero orn nied deeded reheated Al he eed aed ed 122 HP ImageREt 3600 lere erae credo c adea cadera tases tu duke eR aiai 122 Best image printing 2 2 itin techn eese Een nea cu Re ERE EAR win RE ERR RR ERR ene RR AM E de 122 Paper selection ssssssssssssssssssssseseesseeee nennen tens nsn nennen nnne nnne 122 elvis ERR 122 cm 123 Printing in four colors CMYK oesie iiie ii a ener enne enne 123 CMYK ink set emulation PostScript only ssse 123 Managing printer color options sssssssssee enne ennemi 124 Print in Grayscale sss enne nne nennen nennen rrr nennen neis 124 Automatic or manual color adjustment ssssssseeeeenn 124 Matching COlOrS nacos 126 PANTONE Color matching essien a A ANAA 126 Sample book color matching isr one A A 126 Printing color samples re a tie ir EAA 127 Color emulation of the hp color LaserJet 4550 printer sssssssssssss 127 7 M
49. receiving data A connection with the card in EIO slot X has been abnormally broken 1 Press v to continue printing Note A loss of data will occur 2 If the message persists contact HP Support at http www hp com support lj4650 1 Press v to resume printing Note A loss of data will occur 2 If the message persists disconnect the parallel cable at both ends and reconnect If the message still persists contact HP Support at http www hp com support lj4650 1 Press v to continue printing Note A loss of data will occur 2 If the message persists contact HP Support at http www hp com support lj4650 Press v to continue printing Note Loss of data will occur If the message persists contact HP Support at http www hp com support lj4650 1 Press v to continue printing Note A loss of data will occur 2 If the message persists contact HP Support at http www hp com support lj4650 1 Press v to continue printing Note A loss of data will occur 2 If the message persists contact HP Support at http www hp com support lj4650 ENWW Control panel messages continued Control panel message 41 3 UNEXPECTED SIZE IN TRAY X For help press alternates with LOAD TRAY XX TYPE SIZE To use another tray press v 41 5 UNEXPECTED TYPE IN TRAY X For help press alternates with LOAD TRAY XX TYPE SIZE To use another tray pressv 41 X PRINTER ERROR F
50. server card sssssssssssssssssssseeeee 227 Appendix B Supplies and accessories Ordering directly through the embedded Web server for printers with network COMMECUONS E 231 Ordering directly through the hp toolbox software cccceeeeeeeeee cette eee e eet eeeteeeeeeeteeneeneneeee 232 Appendix C Service and Support Hewlett Packard limited warranty statement sssssssseee eene 235 Print Cartridge Limited Warranty Statement sssssssseee enne 237 Fuser and Transfer unit Limited Warranty Statement ssssss 238 HP maintenance agreements sicaiasssisd cnadedenndtedancanapebs DH aie EE VLDE dun aa RR REED ua REPE DOD dua RR PEE Meade 239 On site service agreements eeeisesssisseesessesenn nenne entente nnne n nnns AE ENANA NEERA NENN 239 Appendix D Printer specifications Electrical specifications sss enne ertet nene n nennen 242 ACOUSLIC CIMISSIONS a kae en ere adde ue oean MCN XR a REIN EN CHARME RAND AR 243 Environmental specifications 0 ccccccccccccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeseceaeaeaaesaaesaeeeaasaaeeaeeess 244 Appendix E Regulatory information FCC TOG UA OMS d H M 245 Environmental product stewardship program eccceeceeeceeecaeecaaeeaaeeaaeeeeceeeeeeeeeeeeeeeees 246 Protecting the environment 6 scacsuiceeeaeate nds teen anan Ee ARa ad feed ER Rau d ab
51. sides duplex 1 Ensure that the printer driver is configured to allow manual duplexing In the printer driver select Allow Manual Duplex See Accessing the printer drivers From the application open the printer driver Select the appropriate size and type On the Finishing tab click Print on Both Sides or Print on Both Sides Manually c Bo Nw The default binding option is to bind on the long edge of the paper in portrait layout To change the setting click the Finishing tab and select the Flip pages up checkbox 6 Click OK The Print on Both Sides instructions will appear Follow the instructions to finish printing your document 100 Chapter4 Printing tasks ENWW Note If total sheets exceed the Tray 1 capacity for manual duplex jobs feed the top 100 sheets and press v When prompted feed the next 100 sheets and press v Repeat as necessary until all the sheets from the output stack have been loaded into Tray 1 For more information about how to access the printer drivers see Accessing the printer drivers Printing booklets Some versions of the printer driver let you control the printing of booklets when duplexing You can select binding on the left or right side on letter legal or A4 paper size Windows 2000 and XP supports booklet printing for all paper sizes See the printer driver online Help for more information about the printing booklets feature ENWW Two sided duplex printing 101 Special printing s
52. specifications See Printer specifications You are printing large solid filled areas Large solid filled areas can cause excessive curl Try using a different pattern Media used was not stored correctly and may Remove media and replace it with media from a have absorbed moisture fresh unopened package Media has poorly cut edges Remove media flex it rotate it 180 degrees or turn it over and then reload it into the input tray Do not fan media If the problem persists replace the media 198 Chapter8 Problem solving ENWW Output is curled or wrinkled continued The specific media type was not configured for Configure the software for the media see the the tray or selected in the software software documentation Configure the tray for the media see Configuring input trays Printer will not duplex or duplexes incorrectly You are trying to duplex on unsupported media Verify that the media is supported for duplex printing See Supported media weights and sizes The printer driver is not set up for duplex printing Set up the printer driver to enable duplex printing The first page is printing on the back of Load preprinted forms and letterhead in Tray 1 preprinted forms or letterhead with the letterhead or printed side up and the bottom of the page feeding into the printer For Tray 2 Tray 3 or Tray 4 load these media printed side down with the top of the page toward the back of the printer
53. stop printing until the empty color supply is replaced 56 Chapter 2 Control panel ENWW To set color supply out response 1 Press Menu to enter the MENUS 2 Press to highlight CONFIGURE DEVICE 3 Press v to select CONFIGURE DEVICE 4 Press v to highlight SYSTEM SETUP 5 Press v to select SYSTEM SETUP 6 Press v to highlight COLOR SUPPLY OUT 7 Press v to select COLOR SUPPLY OUT 8 Press a or v to select the appropriate setting 9 Press v to set the selection 1 0 Press Menu Jam recovery This option allows you to configure the printer response to paper jams including how it handles the pages involved AUTO is the default value e AUTO the printer automatically turns jam recovery on when sufficient memory is available e ON the printer reprints any page involved in a paper jam Additional memory is allocated to store the last few pages printed and this may cause overall printer performance to suffer e OFF the printer will not reprint any page that was involved in a paper jam Since no memory is used to store the most recent pages performance may be optimal To set jam recovery response 1 Press Menu to enter the MENUS 2 Press v to highlight CONFIGURE DEVICE 3 Press vto select CONFIGURE DEVICE 4 Press v to highlight SYSTEM SETUP 5 Press v to select SYSTEM SETUP 6 Press v to highlight JAM RECOVERY 7 Press vto select JAM RECOVERY 8 Press 4 or v to select the appropriate settin
54. subnet mask 64 supplies ordering 231 partnumbers 232 replacement intervals 138 status 115 status page 115 supplies low configuring alerts 139 reporting 56 supplies out configuring alerts 139 supplies status page description 40 printing 111 system setup menu 44 T troubleshooting checklist 143 color printing problems 207 control panel problems 203 260 Index duplexing 199 incorrect printer output 204 jams 177 media handling problems 195 overhead transparencies 209 print quality 209 printer response 200 software applications 206 transparencies 197 two sided printing 98 U Update Now 11 usage page description 40 printing 111 USB configuration 70 Ww warranty print cartridge 237 product 235 transfer unit 238 wireless printing 802 11b standard 74 Bluetooth 74 ENWW invent 2004 Hewlett Packard Development Company L P www hp com ll I ll I Q3668 90945
55. the formatter board CARD SLOT X font card in slot X DIMMS EIO X DISK removable hard disk installed in EIO slot X Tray 1 is loaded and configured for a type and size other than the one specified in the job Close the tray indicated 1 Open the top cover and image transfer unit CAUTION The image transfer unit can be easily damaged Insert the print cartridge and make sure that it is fully seated Close the front cover If the error persists contact HP support at http www hp com support lj4650 Press v to access the SUPPLIES STATUS menu Press 4 and to highlight the specific supply that has a problem Press to view help for the supply Press 4 and to step through the instructions To use the device without the data press v To solve the problem add more memory to the device DDR SDRAM Memory 128MB Q2630A or 256MB Q26314 If the correct paper is loaded press v Otherwise remove the incorrect paper and load Tray 1 with the specified paper Confirm that the media guides are in the correct position Verify that the tray switch is in the correct position To use another tray remove paper from Tray 1 and then press v Control panel messages 159 Control panel messages continued Control panel message LOAD TRAY XX TYPE SIZE For help press LOAD TRAY XX TYPE SIZE For help press alternates with LOAD TRAY XX TYPE SIZE To use another
56. the Chooser For Macintosh OS X 1 and later open the Print Center Application select the connection type and select the printer Unable to select the printer from the computer If you are using a switch box the printer may not Select the correct printer through the switch box be selected for the computer Printer response problems 201 Unable to select the printer from the computer continued The printer s Ready indicator light is not lit Press Stop to return the printer to the Ready state A printer message other than Ready appears on See Control panel messages the printer control panel The correct printer driver is not installed in the Install the correct printer driver For more computer information about how to access the printer drivers see Accessing the printer drivers The correct printer and port are not selected on Select the correct printer and port the computer The network is not configured properly for this Use the network software to verify the printer s printer network configuration or consult with the network administrator The power source receptacle is not working Connect the printer to a different power correctly receptacle 202 Chapter8 Problem solving ENWW Printer control panel problems Control panel settings work incorrectly The printer control panel display is blank or is Fans may run while the printer is in standby not lit even when the fan is running mode off
57. the transfer unit and pull down The front cover will open as the transfer unit is pulled down CAUTION Do not place anything on the transfer unit while it is open If the transfer unit is punctured print quality problems may result 3 Grasp the media by both corners and pull up 4 Inspect the media path to ensure that it is clear Note If the media tears make sure that all media fragments are removed from the paper path before resuming printing 186 Chapter8 Problem solving ENWW 5 Close the transfer unit and front cover Multiple jams in paper path 1 Using the side handles open the top cover ENWW Clearing jams 187 2 Grasp the green handle on the transfer unit and pull down The front cover will open as the transfer unit is pulled down CAUTION Do not place anything on the transfer unit while it is open If the transfer unit is punctured print quality problems may result 3 Grasp the media by both corners and pull up 4 Inspect the media path to ensure that it is clear Note If the media tears make sure that all media fragments are removed from the paper path before resuming printing 5 Firmly lift the two green handles on either side of the fuser to disengage the fuser rollers Note If the media tears make sure that all media fragments are removed from the paper path before resuming printing Do not reach into the fuser until it has cooled 188 Chapter8 Problem
58. to control panel settings Changing control panel settings could affect other print jobs e Coordinate with other users before changing the default printer font or downloading soft fonts Coordinating these operations conserves memory and avoids unexpected printer output e Be aware that switching printer personalities such as Emulated PostScript or PCL affects the printed output of other users Note Your network operating system may automatically protect each user s print job from the effects of other print jobs Consult your system administrator for more information ENWW Using the printer control panel in shared environments 59 60 Chapter 2 Control panel ENWW I O Configuration This chapter describes how to configure certain network parameters on the printer The following topics are covered Network configuration Parallel configuration USB configuration Auxiliary connection configuration Enhanced I O EIO configuration Wireless printing ENWW Network configuration You might need to configure certain network parameters on the printer You can configure these parameters from the printer control panel the embedded Web server or for most networks from the HP Web Jetadmin software or the HP LaserJet Utility for Macintosh Note For more information about using the embedded Web server see Using the embedded Web server For more information about using the HP Toolbox see Using the hp toolbox
59. tray press v LOAD TRAY XX TYPE SIZE Move tray switch to CUSTOM alternates with LOAD TRAY XX TYPE SIZE For help press LOAD TRAY XX TYPE SIZE Move tray switch to CUSTOM alternates with LOAD TRAY XX TYPE SIZE To use another tray press v LOAD TRAY XX TYPE SIZE Recommend move tray switch to STANDARD Then close tray alternates with LOAD TRAY XX TYPE SIZE For help press 160 Chapter8 Problem solving Tray XX is either empty or configured for a type and size other than specified in the job No other tray is available Tray XX is either empty or configured for a type and size other than specified in the job Tray XX is either empty or configured for a type and size other than specified in the job Tray XX is either empty or configured for a type and size other than specified in the job The size specified in the job requires that the tray switch be in the custom position No other tray is available Tray XX is either empty or configured for a type and size other than specified in the job The size specified in the job requires that the tray switch be in the custom position Tray XX is either empty or configured for a type and size other than specified in the job The size specified in the job is a detectable size No other tray is available Load the paper tray with the specified media Confirm that the media guides are in the correct position Verify that t
60. will automatically restart The printer is coming out of PowerSave mode Printing will continue as soon as warmup is completed Adjust the side and rear media guides against the paper If the media used is letter A4 executive JIS B5 A5 or legal the tray switch should be set to STANDARD Set the tray switch to CUSTOM for all other media sizes The tray switch must be set before the size can be selected from the control panel Close the tray Adjust the side and rear guides against the paper If size is a detectable size set the tray switch to STANDARD otherwise set the tray switch to CUSTOM If necessary press v after the tray is closed to change the paper size or type Install additional memory in the printer or install a disk drive in the printer Install additional memory in the printer or install a disk drive into the printer If a disk drive is installed delete previously stored print jobs 1 View tray configurations type and size using 4 and v 2 Press v to select a tray to use No action necessary No action necessary ENWW Paper jams Use this illustration to troubleshoot paper jams in the printer For instructions on clearing paper jams see Clearing jams Paper jam locations
61. 100 sheets of various print media or 20 envelopes and a 500 sheet paper feeder Tray 2 that supports letter legal executive 8 5 by 13 in JIS B5 executive JIS 16K A4 and A5 sized and custom media The printer supports an optional 500 sheet paper feeder Tray 3 or an optional 2 x 500 sheet paper feeder Tray 3 and Tray 4 that each support letter legal executive JIS B5 executive JIS 16K A4 and A5 sized and custom media e Connectivity The printer provides parallel network and auxiliary ports for connectivity The printer also contains three enhanced input output EIO slots wireless connectivity an auxiliary port a universal serial bus USB connection and a standard bidirectional parallel cable interface IEEE 1284 C compliant e Memory 160 megabytes MB of memory 128 MB of dual data rate DDR synchronous dynamic random access memory SDRAM 32 MB of memory on the formatter board and an open dual inline memory module DIMM slot Note To allow memory expansion the printer has two 200 pin small outline dual inline memory module SODIMM slots that accept 128 or 256 MB RAM each The printer can support up to 544 MB of memory 512 MB of memory plus 32 MB additional memory on the formatter board An optional hard disk drive is also available Note Memory specification HP Color LaserJet 4650 series printers use 200 pin small outline dual inline memory modules SODIMM that support 128 or 256 MB of RAM 4 Chapter 1
62. 3 I O Configuration ENWW ENWW Configuring TCP IP parameters You can use the printer control panel to configure the following TCP IP parameters e usage of the BOOTP file for configuration parameters the default is to use the BOOTP file e IP address 4 bytes e subnet mask 4 bytes e default gateway 4 bytes e idle TCP IP connection timeout in seconds To automatically configure TCP IP parameters from the printer control panel Press Menu to enter the MENUS Press w to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press to highlight IO Press v to select I O Press to highlight EIO X where X 1 2 or 3 Press v to select EIO X Press to highlight TCP IP Press v to select TCP IP 10 Press v to select CONFIG METHOD 11 Press to highlight AUTO IP 12 Press v to select AUTO IP 13 Press the Menu button to return to the Ready state go so Os e se 209 cn cse To manually configure TCP IP parameters from the printer control panel Use manual configuration to set an IP address subnet mask and local and default gateway Setting an IP address 1 Press Menu to enter the MENUS 2 Press v to highlight CONFIGURE DEVICE 3 Press vto select CONFIGURE DEVICE Press to highlight I O Press v to select I O Press v to select EIO X Press to highlight TCP IP Press v to select TCP IP Press to highlight MANUAL SETTINGS o 0o wo Network configuration 63 10
63. 6 Diagnostics MOM EL 37 Retrieve job Menu m 39 Information MON sess fcoseceeesaaeesvetisceee eda cua rre eo Eta ee dea Hn oe oL Liane see bau Deed 40 Paper handling menu cece tere ine ene emen enne n renes nnn nenne nennen nnn 41 Configure device miel cocoa tee tradet eher EEEE Eee TR nadia ERRARE Edda daa 42 Printing Mon m 42 Printquality rriGni uite erneute Enn aha andl aed ae 43 vi System setup mieu fides ac dete Dd ee I eee RR Le DEA Dea desde ER Mau A eet aad 44 VO MENU sihan a a a A E E T E E EEA 46 FRESCtS Men neminie tree ERR ara aana E adara a Fed ues ERE Ge a dee REN eSa 47 Diagnostics MOM 2 20 iietiseciile niie aan EEE EEEE EE E TE 48 Changing printer control panel configuration settings ssss 50 Job storage irit reti tereti nat Corte EA OOR 50 Job held timeout M 50 SNOW EDS o 51 Color black M X RR 51 Tray behavior OPtlOMS 2 terrenae etd ette eaa er eed putrida eer ee Eure etate da 52 PowerSave Time RRRRR 53 Personally eC LEE m 54 Clearable warnings sssessseeeeennene mener nennen nennen nennen enn 55 AUTO CONTINU S605 PEE 55 Sisi HOMER 56 Color supply OUt 5 ee IE siii tnter tede ere Peeskk Ter n cua e
64. 92 Media handling problems 0 0 0 0 cece i iene eee eene nemen nennen serrer enn 195 Printer feeds multiple sheets cccccecccceeeeceeeeeeneeeeeeceeeeeeeeeeaeecaeaeaaeeeceeeeeeeeeegeseeeenseeeaeees 195 Printer feeds incorrect page size sssssssssseeee eene nennen enne 195 Printer pulls from iricorrect tray enrich 196 Media does not feed automatically essssssssenne enne 196 Media does not feed from input Trays 2 3 or 4 ssssssssssssssssssssssessseeeeeeernnns 196 Transparencies or glossy paper will not feed ssssssssssssseeee 197 Envelopes jam or will not feed in the printer sssssssssssssmRRHHH 198 Output is curled or wrinkled sssssssssessseeeneneennenn eene nns 198 Printer will not duplex or duplexes incorrectly sssssssssssssee 199 Printer response problems gen edm e dett actae te ees 200 No display message ee EC DER E E pa P e s te E 200 Printeris onj butnothing prints oio tenete hedera tad teet ata tg te elu sedute 200 Printer is on but is not receiving data ssssssssssssseseeeeeee ern 201 Unable to select the printer from the computer sssesssssssee 201 Printer control panel problems ccccccccecceeeeeeeeeeeeceeeceeeaaecaecaeeeeeeeeeeeeeeeeeeeseesecsunseeaeeees 203 Control panel settings work incorrectly sssssssee emm 203 Unable to sel
65. C CISPR 22 1997 EN 55022 1998 Class Bt 3 EN 61000 3 2 1995 A14 EN 61000 3 3 1995 A1 EN 55024 1998 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 3 GB9254 1998 GB17625 1 1998 Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE Marking accordingly The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The product includes LAN Local Area Network options When the interface cable is attached to LAN connectors the product meets the requirements of EN55022 Class A in which case the following applies Warning This is a class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures For regulatory purposes this product is assigned a Regulatory model number This number should not be confused with the product name or the product number s Boise Idaho 83714 1021 USA 29 January 2004 For regulatory topics only Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Str
66. CONFIGURE DEVICE 4 Press w to highlight PRINT QUALITY 5 Press v to select PRINT QUALITY 6 Press v to highlight QUICK CALIBRATE NOW 7 Press vto select QUICK CALIBRATE NOW OR To perform a full calibration use FULL CALIBRATE NOW instead of QUICK CALIBRATE NOW in steps 6 and 7 Print quality defect chart Use the examples in the print quality defect chart to determine which print quality problem you are experiencing and then see the corresponding pages to find information that can help you troubleshoot the problem For the latest information and problem solving procedures go to http www hp com support lj4650 Print quality troubleshooting 211 Note 212 Chapter8 Problem solving The print quality defect chart assumes the use of letter or A4 size media that has moved through the printer short edge first portrait orientation An image with no defects Horizontal lines or streaks Make sure that the operation and location requirements of the printer are met Print the Print Quality Troubleshooting Pages see Print quality troubleshooting and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component Vertical lines Print the Print Quality Troubleshooting Pages see Print quality troubleshooting and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component Mis
67. D TRANSFER RESTORE OPTIMIZE Allows you to modify the half tone settings for each color The default for each color is 0 Allows simplex and duplex image alignment The default for the Source is TRAY 2 The default for the sub items ADJUST TRAY 1 ADJUST TRAY 2 ADJUST TRAY 3 and ADJUST TRAY 4 is 0 Allows you to associate each media type with a specific print mode Allows you to optimize certain parameters for all jobs rather than optimizing by media type The default for each item is OFF Configure device menu 43 ewe ues eem QUICK CALIBRATE NOW Performs partial printer calibrations For more information see Calibrating the printer FULL CALIBRATE NOW Performs all printer calibrations For more information see Calibrating the printer COLOR RET The COLOR RET menu item allows the user to either turn on or turn off a color printers REt Resolution Enhancement Technology setting The default is ON System setup menu The system setup menu allows you to make changes to general printer configuration default settings such as PowerSave Time printer personality language and jam recovery See Changing printer control panel configuration settings for more information Wee ues pee JOB STORAGE LIMIT Sets the limit for the maximum number of jobs stored on the hard disk at the printer The default is 32 JOB HELD TIMEOUT OFF Sets the period of time that the system keeps files in job storage
68. ERWISE Some countries regions states or provinces do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you ENWW Hewlett Packard limited warranty statement 235 THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 236 Appendix C Service and Support ENWW Print Cartridge Limited Warranty Statement ENWW This HP Print Cartridge is warranted to be free from defects in materials and workmanship This warranty does not apply to print cartridges that a have been refilled refurbished remanufactured or tampered with in any way b experience problems resulting from misuse improper storage or operation outside of the published environmental specifications for the printer product or c exhibit wear from ordinary use To obtain warranty service please return the product to place of purchase with a written description of the problem and print samples or contact HP customer support At HP s option HP will either replace products that prove to be defective or refund your purchase price TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR
69. I statement Korea APS Ar eru ul o 7 7 z HASSLE AAS ses PEN SAAS OAS SE GE el APS Secr VCCI statement Japan COs Falls See Se Flies CVC CI OEE ICES 22 AB TRACI CORB KC EAI OC E AMELTHETH ORNS VA OTILE Va V SSRI TEL T PHS Tuer Series d X26 WY BRORS Eo TEL UU BOEL C FAL Appendix E Regulatory information ENWW ENWW Laser Statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP Color LaserJet 4650 4650n 4650dn 4650dtn 4650hdn laserkirjoitin on kayttajan kannalta turvallinen luokan 1 laserlaite Normaalissa k yt ss kirjoittimen suojakotelointi est lasers teen p syn laitteen ulkopuolelle Laitteen turvallisuusluokka on m ritetty standardin EN 60825 1 1994 mukaisesti VAROITUS Laitteen k ytt minen muulla kuin k ytt ohjeessa mainitulla tavalla saattaa altistaa k ytt j n turvallisuusluokan 1 ylitt v lle n kym tt m lle lasers teilylle VARNING Om apparaten anv nds p annat s tt n i bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning som verskrider gr nsen f r laserklass 1 HUOLTO HP Color LaserJet 4650 4650n 4650dn 4650dtn 4650hdn kirjoittimen sis ll ei ole k ytt j n huollettavissa olevia kohteita Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil T llaiseksi huoltotoimenpiteeksi ei katsota v riainekasetin vaihtamista paperiradan puhdistusta tai muita k ytt j n k sikir
70. ION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE TO THE EXTENT ALLOWED BY LOCAL LAW IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE THE WARRANTY TERMS CONTAINED IN THIS STATEMENT EXCEPT TO THE EXTENT LAWFULLY PERMITTED DO NOT EXCLUDE RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU 238 Appendix C Service and Support ENWW HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs Maintenance agreements are not part of the standard warranty Support services may vary by area Check with your local HP dealer to determine the services available to you On site service agreements To provide you with the level of support best suited to your needs HP has on site service agreements with three response times Priority on site service This agreement provides 4 hour service response to your site for calls made during normal HP business hours Next day on site service This agreement provides support by the next working day following a service request Extended coverage hours and extended travel beyond HP s designated servic
71. Inc 2000 PostScript amp is a trademark of Adobe Systems TrueType is a U S trademark of Apple Computer Inc UNIX is a registered trademark of The Open Group Windows MS Windows and Windows NT are U S registered trademarks of Microsoft Corporation hp customer care ENWW Online services For 24 hour access to information using a modem or Internet connection World Wide Web URL for the HP Color LaserJet 4650 series printers updated HP printer Software product and support information and printer drivers in several languages can be obtained from http www hp com support clj4650 Sites are in English Visit http www hp com support net printing for information about the HP Jetdirect 4650 external print server HP Instant Support Professional Edition ISPE is a suite of Web based troubleshooting tools for desktop computing and printing products ISPE helps you quickly identify diagnose and resolve computing and printing problems The ISPE tools may be be accesssed from http instantsupport hp com Telephone support HP provides free telephone support during the warranty period When you call you will be connected to a responsive team waiting to help you For the telephone number for your country region see the flyer that shipped in the box with the product or visit http www hp com support callcenters Before calling HP have the following information ready product name and serial number date of
72. MATICALLY DELETED after it is printed 1 Press Menu to enter MENUS RETRIEVE JOB is highlighted 2 Press vto select RETRIEVE JOB 3 Press v to highlight your USER NAME 4 Press vto select your USER NAME 5 Press v to highlight a JOB NAME 6 Press v to select the JOB NAME 7 Press to highlight DELETE 8 Press vto select DELETE 9 Press a or v to select the first digit of the PIN 10 Press v to select the digit The number changes to an asterisk 11 Repeat steps 9 and 10 for the remaining three digits of the PIN 12 Press v when finished entering PIN 13 Press v to delete the job Mopier mode When Mopier Mode is enabled the printer produces multiple collated copies from a single print job Multiple original printing mopying increases printer performance and reduces network traffic by sending the job to the printer once then storing it in the printers RAM The remainder of the copies are printed at the printer s fastest speed All documents can be created controlled managed and finished from the desktop which eliminates the extra step of using a photocopier The HP Color LaserJet 4650 series printers support the mopying feature provided they have enough total memory at least 192 MB of total memory 160 MB DDR plus 32 MB on the formatter board and the mopying feature is enabled by default if the Mopier Mode setting is Enabled in the Device Settings tab Job storage features 107 Managing memory This printer su
73. ME Press to highlight a JOB NAME Press v to select the JOB NAME PRINT is highlighted 8 Press vto select PRINT 9 Press a or w to select the number of copies NO a F WN gt 10 Press v to print the job Proofing and holding a job The proof and hold feature provides a quick and easy way to print and proof one copy of a job and then print addtional copies This option stores the print job on the printer hard disk or in printer RAM memory and prints only the first copy of the job allowing you to check the first copy If the document prints correctly you can print the remaining copies of the print job from the printer control panel The number of proof and hold print jobs that can be stored in the printer is set from the printer control panel To permanently store the job and prevent the printer from deleting it select the Stored Job option in the driver Printing stored jobs 1 Press Menu to enter MENUS RETRIEVE JOB is highlighted Press v to select RETRIEVE JOB Press to highlight your USER NAME Press v to select your USER NAME Press to highlight a JOB NAME Press v to select the JOB NAME PRINT is highlighted Press v to select PRINT oo F wo DN N 8 Press a or v to select the number of copies 9 Press v to print the job Job storage features 105 Note Deleting stored jobs When you send a stored job the printer overwrites any previous jobs with the same user and job name If there is not a
74. OM included with the printer This section summarizes the software included on the CD ROM The printing system includes software for end users and network administrators operating in the following operating environments e Microsoft Windows 98 Me e Microsoft Windows NT 4 0 2000 XP 32 bit and Server 2003 32 bit e Apple Mac OS version 8 6 through 9 2 x and Apple Mac OS version 10 1 and later For a list of the network environments supported by the network administrator software components see Network configuration For a list of printer drivers updated HP printer software and product support information go to http www hp com support lj4650 Software features Automatic configuration Update Now and Preconfiguration features are available with the HP Color LaserJet 4650 series printer Driver Autoconfiguration The HP LaserJet PCL 6 and PCL 5c drivers for Windows and the PS drivers for Windows 2000 and Windows XP feature automatic discovery and driver configuration for printer accessories at the time of installation Some accessories that the Driver Autoconfiguration supports are the duplexing unit optional paper trays and dual inline memory modules DIMMs If the environment supports bidirectional communication the installer presents Driver Autoconfiguration as an installable component by default for a Typical Installation and for a Custom Installation Update Now If you have modified the configuration of the HP Col
75. OT The flash card in slot X is not working Turn the printer off FUNCTIONAL Games Remove the card from the slot indicated and replace with a new card Checking paper path The engine is turning its rollers to check No action necessary for possible paper jams Checking printer The engine is doing an internal test CHOSEN PERSONALITY PJL encountered a request for a Press for detailed information NOT AVAILABLE personality that did not exist in the printer The job is aborted and no pages To continue press v will be printed Press 4 and to step through the instructions Reprint using the correct driver for alternates with the device CHOSEN PERSONALITY NOT AVAILABLE For help press ENWW Control panel messages 155 Control panel messages continued This message is displayed while the No action necessary event log is cleared The printer will exit the MENUS once the event log has been cleared Control panel message Clearing event log Clearing paper path The printer jammed or detected misplaced paper when turned on The printer is attempting to eject jammed pages automatically No action necessary CLOSE FRONT COVERS The covers need to be closed Close front covers For help press Note This message might also appear if the fuser is missing or incorrectly installed Ensure that the fuser is correctly installed DATA RECEIVED To print last page press v alternates with Ready To prin
76. Press the printer s on off button to turn the printer on Printer settings in the printing software Confirm that the settings in the application and application or printer driver differ from the printer printer driver are appropriate since the control panel settings application settings override the printer driver and control panel settings and the printer driver settings override the control panel settings For more information about how to access the printer drivers see Accessing the printer drivers Control panel settings were not correctly saved Reselect the control panel settings and then after they were changed press v An asterisk should appear to the right of the setting The Data indicator light is lit and there are no Buffered data exists in the printer Press v to pages printing print the buffered data using current control panel settings and activate the new control panel settings If the printer is on a network another user may Consult the network administrator to coordinate have changed printer control panel settings changes to printer control panel settings Unable to select Tray 3 or Tray 4 Tray 3 does not appear as an input tray option Tray 3 only displays as an option if it is installed on the configuration page or on the control panel Verify that Tray 3 is correctly installed Tray 3 or Tray 4 does not appear as an option in Verify that the printer driver configuration the printer driver
77. Press v to select MANUAL SETTINGS 11 Press to highlight MANUAL 12 Press v to highlight IP Address 13 Press v to select IP Address Note The first of three sets of numbers is highlighted If a number is not highlighted a highlighted empty underscore appears 14 Press a or to increase or decrease the number for configuring the IP address 15 Press v to move to the next set of numbers 16 Repeat steps 15 and 16 until the correct IP address is entered 17 Press the Menu button to return to the Ready state Setting the subnet mask Press Menu to enter the MENUS Press to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press to highlight I O Press v to select I O Press to highlight EIO X where X 1 2 or 3 Press v to select EIO X Press v to highlight TCP IP Press v to select TCP IP 10 Press to highlight MANUAL SETTINGS 11 Press v to select MANUAL SETTINGS 12 Press v to highlight SUBNET MASK 13 Press v to select SUBNET MASK Sox nOD GIL see SED oho x Note The first of three sets of numbers is highlighted 14 Press a or to increase or decrease the number for configuring the subnet mask 15 Press v to move to the next set of numbers 16 Repeat steps 14 and 15 until the correct subnet mask is entered 17 Press the Menu button to return to the Ready state 64 Chapter 3 I O Configuration ENWW Note ENWW Setting the syslog server Press Menu to enter the
78. Printer basics ENWW HP Color LaserJet 4650n Part number Q3669A The HP Color LaserJet 4650n printer includes the features of the 4650 plus an HP Jetdirect 620N printer server EIO network card The HP Color LaserJet 4650dn printer includes the features of the 4650n plus automatic two sided printing HP Color LaserJet 4650dtn Part number Q3671A The HP Color LaserJet 4650dtn includes the features of the 4650dn an additional 500 sheet paper feeder Tray 3 and a total of 288 MB of SDRAM ENWW Printer configurations 5 Note Note 6 288 MB of SDRAM 256 MB of DDR 32 MB of additional memory on the formatter board and an additional DIMM slot This printer has two 200 pin small outline dual inline memory module SODIMM slots that accept 128 or 256 MB of RAM each HP Color LaserJet 4650hdn Part number Q3672A The HP Color LaserJet 4650hdn includes the features of the 4650dn plus a 2 x 500 sheet paper feeder assembly Tray 3 and Tray 4 and an optional hard disk 288 MB of SDRAM 256 MB of DDR plus 32 MB of additional memory on the formatter board and an additional DIMM slot This printer has two 200 pin small outline dual inline memory module SODIMM slots that accept 128 or 256 MB of RAM each Chapter 1 Printer basics ENWW Printer features ENWW This printer combines the quality and reliability of Hewlett Packard printing with the features listed below For
79. Prints a page that lists all jobs stored on the printer A list of stored jobs for each user appears Each person who has jobs stored on the printer is listed The number in parentheses indicates how many jobs that person has stored NO STORED JOBS If there are no stored jobs this message appears in place of the list ENWW Retrieve job menu 39 Information menu Use the information menu to access and print specific printer information Bees pem PRINT MENU MAP Prints the control panel menu map which shows the layout and current settings of the control panel menu items See Printer information pages PRINT CONFIGURATION Prints the printer configuration page PRINT SUPPLIES STATUS PAGE Prints the estimated remaining life for the supplies reports statistics on total number of pages and jobs processed print cartridge manufacture date serial number page counts and maintenance information SUPPLIES STATUS Displays the supplies status in a scrollable list PRINT USAGE PAGE Prints a count of all media sizes that have passed through the printer lists whether they were simplex duplex monochrome or color and reports the page count PRINT DEMO Prints a demonstration page PRINT RGB SAMPLES Prints color samples for different RGB values The samples act as a guide for color matching on the HP Color LaserJet 4650 PRINT CMYK SAMPLES Prints color samples for different CMYK values The samples act as a guide for col
80. TEM SETUP 5 Press vto select SYSTEM SETUP 6 Press v to highlight AUTO CONTINUE 7 Press vto select AUTO CONTINUE 8 Press a or v to select the appropriate setting 9 Press v to set the selection 1 0 Press Menu Supplies low The printer allows two options for reporting that supplies are low CONTINUE is the default value e CONTINUE allows the printer to continue printing while displaying a warning until the supply is replaced e STOP causes the printer to pause printing until you replace the used supply or press v which allows the printer to print while continuing to display the warning To set supplies low reporting 1 Press Menu to enter the MENUS 2 Press to highlight CONFIGURE DEVICE 3 Press v to select CONFIGURE DEVICE 4 Press to highlight SYSTEM SETUP 5 Press v to select SYSTEM SETUP 6 Press to highlight SUPPLIES LOW 7 Press vto select SUPPLIES LOW 8 Press a or v to select the appropriate setting 9 Press vto set the selection 1 0 Press Menu Color supply out There are two options for this menu item e AUTOCONTINUE BLACK allows the printer to continue printing using black toner only when a color supply is empty A warning message displays on the control panel when the printer is in this mode Printing in this mode is allowed only for a specific number of pages After that the printer will pause printing until you replace the empty color supply e STOP causes the printer to
81. TEST Performing upgrade Performing PAPER PATH TEST ENWW More than one supply item is low Printing will continue until a supply needs to be replaced The transfer unit is near end of life Printing can continue until transfer unit life ends The output bin is full and must be emptied for printing to continue The printer is paused and there are no error messages pending at the display The I O continues receiving data until memory is full The printer is performing a Print Stop Test A firmware upgrade is in process The printer is performing a Paper Path Test Press Menu to access the menus Press a or w to highlight INFORMATION and then press v Press 4 or to highlight SUPPLIES STATUS and then press v Press a or to highlight a supply that needs to be ordered Press to access help for the supply Obtain a part number from help Order the supply Repeat the previous steps as necessary for each supply that needs to be ordered Supplies ordering information is also available from the embedded Web server See Using the embedded Web server for more information Press to view help for the message Obtain the transfer kit part number from help 3 Order the transfer kit Note Supplies ordering information is also available from the embedded Web server See Using the embedded Web server for more information Remove media from the output bin Press the Stop key
82. Tray 3 Tray 4 or the duplex printing instructions on how to configure the driver to accessory For more information about how to recognize printer accessories For more access the printer drivers see Accessing the information about how to access the printer printer drivers drivers see Accessing the printer drivers The accessory may not be installed Verify that the accessory is properly installed 206 Chapter8 Problem solving ENWW Color printing problems Printing black instead of color Color mode is not selected in the software application or printer driver Select color mode instead of grayscale or monochrome mode in the software application or printer driver see Printer information pages to learn how to print a configuration page The correct printer driver is not selected in your Select the correct printer driver software application No color appears on the configuration page Consult your service representative Incorrect shade The sealing tape has not been removed from the print cartridge The media does not meet the specifications for this printer You are operating the printer in excessively humid conditions Missing color Remove the sealing tape from the print cartridge for the color that is missing See Changing print cartridges See the HP LaserJet Printer Family Print Media Guide Go to http www hp com support lj4650 for HP LaserJet Family Paper Specification Guide ordering
83. UX or Sun Solaris networks For setup and management on UNIX or Linux networks use HP Web Jetadmin To obtain HP software for UNIX Linux networks visit HP Customer Care online at http www hp com support net printing For other installation options supported by the HP Jetdirect print server see the HP Jetdirect Print Server Administrator s Guide included with printers equipped with the HP Jetdirect print server Enhanced I O EIO configuration 73 Wireless printing Wireless networks offer a safe secure and cost effective alternative to traditional wired network connections See Supplies and accessories for a list of available wireless print Servers IEEE 802 11b standard With the wireless HP Jetdirect 802 11b external print server HP peripherals can be placed anywhere in the office or home and connected to a wireless network running Microsoft Apple Netware UNIX or Linux network operating systems This wireless technology provides a high quality printing solution without the physical constraints of wiring Peripherals can be conveniently placed anywhere in an office or home and can be easily moved without changing network cables Installation is easy with the HP Install Network Printer Wizard HP Jetdirect 802 11b print servers are available for USB and parallel connections Bluetooth Bluetooth wireless technology is a low power short range radio technology that can be used to wirelessly connect computers printers p
84. aintenance Managing print cartridges e rhe EE Ete ERR Rot XXE ERRR OU ERE RR LER RENE UE e Ra spades 130 FAP print Cart GOS TE 130 Non HP print cartridges tte pace cece ch aep beata ede doo ope exu cum p M dee E renes 130 Print cartridge authentication ssis Aea AAAA EANA ENANA 130 FAP fraud Notline I iaaa R 130 Print canndge storage red edge te f EENAA 131 Print cartridge life expectancy eeeeeeeiiiseeeeseesisseeene nenne enint nnne nnns 131 Checking the print cartridge life ecciesie ener nto eene nnn ticos 131 Changing pim cartridges irit gne Re E ERR te b dde e radi ita peer ird das 133 To replace the print cartridge aea nennen 133 Replacing supplies issis isinisisi aieiaa a aea aaa aa aai Eai 137 Locating Supplies siinus a aaa aaa aa A 137 Supply replacement guidelines sss enne 137 Making room around the printer for replacing supplies ccceeeeeeeeeeeeeeeeeeeeeeeeeteeees 138 Approximate replacement intervals for supplies c cccceceeeeeeeeeeeeeeeneecaeeeteeeeeeeeeteees 138 Configurimng alerts 2 22 22 qe ELE cde NO desea Deua een pea usd Dok Me Dope dd 139 8 Problem solving Basic troubleshooting checklist eiie eiie eee isacee eese tenent tenista cena 143 Factors affecting printer performance sssssssssssssseeeeeeene nenne 144 Troubleshooting information page
85. aligned colors Calibrate the printer Repetitive defects Make sure that the operation and location requirements of the printer are met Print the Print Quality Troubleshooting Pages see Print quality troubleshooting and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component ENWW ENWW Color fade in all colors Make sure that the operation and location requirements of the printer are met Calibrate the printer Fingerprints and media dents Make sure to use supported media Make sure that the media you are using does not have any wrinkles or dents from handling and that the media is not contaminated with visible fingerprints or other foreign substances Print the Print Quality Troubleshooting Pages see Print quality troubleshooting and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component Color fade in one color Make sure that the operation and location requirements of the printer are met Calibrate the printer Print the Print Quality Troubleshooting Pages see Print quality troubleshooting and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component Loose toner Make sure that the operation and location requirements of the printer are met Make sure to use supported med
86. all printer drivers from Mac OS 10 1 and later 1 2 on oak o 9 Connect the network cable between the HP Jetdirect print server and a network port Insert the CD ROM into the CD ROM drive The CD ROM menu runs automatically If the CD ROM menu does not run automatically double click the CD ROM icon on the desktop and then double click the Installer icon This icon is located in the Installer language folder of the Starter CD ROM where language is your language preference For example the Installer English folder contains the Installer icon for the English printer software Double click the HP LaserJet Installers folder Follow the instructions on the computer screen Double click the Installer icon for the desired language On your computer hard drive double click Applications Utilities and then Print Center Click Add Printer Select the AppleTalk connection type on OS X 10 1 and the Rendezvous connection type on OS X 10 2 Select the printer name 10 Click Add Printer 11 Close the Print Center by clicking the close button in the upper left corner Macintosh computers cannot be connected directly to the printer using a parallel port Installing Macintosh printing system software for direct connections USB Macintosh computers do not support parallel port connections Printer software 19 This section explains how to install the printing system software for Mac OS 8 6 to 9 2 x and Mac OS X an
87. ally download fonts at the beginning of each print job It might be possible to configure those applications to download only soft fonts that are not already resident in the printer Incorrect printer output 205 Software application problems Unable to change system selections through software System software changes are locked out by the Consult with your network administrator printer control panel The software application does not support See the software application documentation system changes The correct printer driver is not loaded Load the correct printer driver For more information about how to access the printer drivers see Accessing the printer drivers The correct application driver is not loaded Load the correct application driver Unable to select a font from the software The font is not available to the software See the software application documentation application Unable to select colors from the software The software application does not support color See the documentation for the software application Color mode is not selected in the software Select color mode instead of grayscale or application or printer driver monochrome mode The correct printer driver is not loaded Load the correct printer driver Printer driver does not recognize Tray 3 Tray 4 or the duplex printing accessory The printer driver has not been configured to See the printer driver s online Help for recognize
88. and management from anywhere using only a standard Web browser e Advanced autodiscovery locates peripherals on the network without manually entering each printer into a database e Simple integration into enterprise management packages e Quickly find peripherals based on parameters such as IP address color capability and model name e Easily organize peripherals into logical groups with virtual office maps for easy navigation e Manages and configures multiple printers at once For the latest information about HP Web Jetadmin go to http www hp com go webjetadmin UNIX The HP Jetdirect Printer Installer for UNIX is a simple printer installation utility for HP UX and Solaris networks It is available for download from HP Customer Care Online at http www hp com support net printing 22 Chapter 1 Printer basics ENWW ENWW Utilities The HP Color LaserJet 4650 series printer is equipped with several utilities which make it easy to monitor and manage the printer on a network Embedded Web server This printer is equipped with an embedded Web server which allows access to information about printer and network activities A Web server provides an environment in which web programs may run much in the same way that an operating system such as Windows provides an environment for programs to run on your computer The output from these programs can then be displayed by a Web browser such as Microsoft Internet Explorer or Nets
89. antly better print quality for heavy paper glossy paper and transparencies Using the wrong setting might result in unsatisfactory print quality Always print by Type for special print media such as labels or grayscale transparencies Print by Size for envelopes if possible e If you want to print by Type or Size select the Type or Size from the Page Setup dialog box the Print dialog box or the Print Properties dialog box depending on the application e Ifyou often print on a certain type or size of media the printer administrator for a network printer or you for a local printer can configure a tray for that type or size Then when you choose that type or size as you print a job the printer pulls media from the tray configured for that type or size Print setting priorities Changes made to print settings are prioritized according to where the changes are made as follows The names of commands and dialog boxes may vary depending on your program e Page Setup dialog box This dialog box opens when you click Page Setup or a similar command on the File menu of the program you are working in Settings changed here override settings changed anywhere else e Print dialog box This dialog box opens when you click Print Print Setup or a similar command on the File menu of the program you are working in Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box Cha
90. are not included on the CD ROM but are available from the Internet or from HP Customer Care e PCL 5c printer drivers for Windows 98 Me NT 4 0 2000 XP and Server 2003 e OS 2 PCL 50 6 printer driver e OS 2 PS printer driver e UNIX model scripts e Linux drivers e HP OpenVMS drivers The OS 2 drivers are available from IBM and are packaged with OS 2 They are not available for Traditional Chinese Simplified Chinese Korean or Japanese Select the right printer driver for your needs Select a printer driver based on the way that you use the printer Certain printer features are available only in the PCL 6 drivers See the printer driver Help for available features e Use the PCL 6 driver to take full advantage of printer features For general office printing the PCL 6 driver is recommended to provide optimum performance and print quality e Use the PCL 5c driver available on the Web only if backward compatibility with previous PCL printer drivers or older printers is necessary e Use the PS driver if you are printing primarily from PostScript specific programs such as Adobe and Corel for compatibility with PostScript Level 3 needs or for PS font DIMM support The printer automatically switches between PS and PCL printer languages Printer driver Help Each printer driver has Help screens that can be activated by using either the Help button the F1 button on the computer keyboard or a question mark symbol in the u
91. arrants to you the end user customer that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase for the period specified above If HP receives notice of such defects during the warranty period HP will at its option either repair or replace products which prove to be defective Replacement products may be either new or equivalent in performance to new HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase for the period specified above due to defects in material and workmanship when properly installed and used If HP receives notice of such defects during the warranty period HP will replace software which does not execute its programming instructions due to such defects HP does not warrant that the operation of HP products will be uninterrupted or error free If HP is unable within a reasonable time to repair or replace any product to a condition as warranted you will be entitled to a refund of the purchase price upon prompt return of the product HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use Warranty does not apply to defects resulting from a improper or inadequate maintenance or calibration b software interfacing parts or supplies not supplied by HP c unauthorized modification or misuse d operation outside of the published environmenta
92. artridges e incorrectly placed cartridges e cartridges with an error e some non HP cartridges The supplies gauge appears whenever the printer shows the Ready state with no warnings It will also appear when the printer shows a warning or error message concerning a print cartridge or multiple supplies Accessing the control panel from a computer You can also access the printer control panel from a computer by using the Settings page of the embedded Web server The computer shows the same information that the control panel shows From your computer you can also perform control panel functions such as checking supplies status viewing messages or changing tray configuration For more information see Using the embedded Web server Introduction 31 Control panel buttons Use the buttons on the control panel to perform printer functions and to navigate and respond to menus and messages in the display Button name v SELECT Makes selections and resumes printing after recovery errors A UP ARROW Navigates menus and text and increases or decreases the values of numerical items in the display SSBACK EXIT ARROW Navigates backward in nested menus or quits menus or help MENU Accesses and exits the menus w DOWN ARROW Hae Provides animated graphics and detailed information on printer messages or menus STOP Pauses the current job and provides options to resume printing or to cancel the current job 32 Chapter 2
93. aser Paper Best image printing For the best image quality from the HP Color LaserJet 4650 series printer use HP High Gloss Laser Paper in the special imaging mode To select the image mode set the media type to HP High Gloss Images See Printing on special media for more information Paper selection For the best color and image quality it is important to select the appropriate media type from the printer menu or from the front panel See Selecting print media Color options Color options enable optimal color output automatically for diverse types of documents Color options use object tagging which allows optimal color and halftone settings to be used for different objects text graphics and photos on a page The printer driver determines which objects are used on a page and uses halftone and color settings that provide the best print quality for each object Object tagging combined with optimized default settings produces great color out of the box In the Windows environment the Automatic and Manual color options are on the Color tab in the printer driver For more information about how to access the printer drivers see Accessing the printer drivers 122 Chapter6 Color ENWW sRGB Standard red green blue SRGB is a world wide color standard originally developed by HP and Microsoft as a common color language for monitors input devices scanners digital cameras and output devices printers plotters It i
94. available when the optional 2 x 500 sheet paper feeder assembly is installed When Tray 3 and Tray 4 are properly installed the printer detects them and lists them as options in the control panel CONFIGURE DEVICE menu Tray 2 Tray 3 and Tray 4 adjust for detectable media sizes letter legal A4 A5 JIS B5 and executive and undetectable media sizes 8 5 by 13 and Executive JIS double Japan postcard and custom The printer automatically detects the media size in these trays based on the tray s paper guide configuration See Supported media weights and sizes When using undetectable standard sized media place the CUSTOM STANDARD switch in the CUSTOM position The paper path for Tray 3 passes through Tray 2 If Tray 2 is partially pulled out or removed paper from Tray 3 cannot feed into the printer This causes the printer to stop and generate a message that Tray 2 must be installed Similarly both Tray 2 and Tray 3 must be closed for paper from Tray 4 to feed into the printer Loading detectable standard sized media into Tray 2 Tray 3 and Tray 4 Detectable standard sized media is detected in the printer when the CUSTOM STANDARD Switch is set to the STANDARD position but can be manually set when the switch is set to the CUSTOM position Detectable sizes are marked in the tray The following detectable standard sized media is supported in Trays 2 3 and 4 letter legal executive A4 A5 and JIS B5 Do not print cardstock
95. ay access the embedded Web server from Windows 95 and later The embedded Web server allows you to view printer and network status and to manage printing functions from your computer instead of from the printer control panel Below are examples of what you can do using the embedded Web server e view printer control status information e set the type of paper loaded in each tray e determine the remaining life on all supplies and order new ones e view and change tray configurations e view and change the printer control panel menu configuration e view and print internal pages e receive notification of printer and supplies events e view and change network configuration To use the embedded Web server you must have Microsoft Internet Explorer 6 0 or later or Netscape Navigator 6 2 or later The embedded Web server works when the printer is connected to an IP based network The embedded Web server does not support IPX based printer connections You do not have to have Internet access to open and use the embedded Web server For more information about the HP embedded Web server see the HP Embedded Web Server User Guide You can find this guide on the CD ROM included with the printer To access the embedded Web server In a supported Web browser on your computer type the IP address for the printer To find the IP address print a configuration page For more information about printing a configuration page see Printer information pages
96. bare metal on the printer To install DDR memory DIMMs 1 Turn the printer off ENWW Installing memory and fonts 219 4 Using a 22 Phillips screwdriver remove the eight screws holding the board in place and set them aside 6 Toreplace a DDR DIMM that is currently installed spread the latches apart on each side of the DIMM slot lift the DDR DIMM up at an angle and pull it out 7 Remove the new DIMM from the antistatic package Locate the alignment notch on the bottom edge of the DIMM 220 Appendix A Working with memory and print server cards ENWW 8 Holding the DIMM by the edges align the notch on the DIMM with the bar in the DIMM slot at an angle and firmly press the DIMM into the slot until it is fully seated When installed correctly the metal contacts are not visible Note If you have difficulty inserting the DIMM make sure the notch on the bottom of the DIMM is aligned with the bar in the slot If the DIMM still does not go in make sure you are using the correct type of DIMM ENWW Installing memory and fonts 221 10 Align the formatter board in the tracks at the top and bottom of the slot and then slide the board back into the printer Replace and tighten the eight screws removed in step 4 12 If you installed a memory DIMM go to Enabling memory To install a flash mem
97. black If so avoid using extremely dark colors The colors on the computer screen differ from On the printer drivers Color Control tab select the printer output Screen Match Note Several factors can influence your ability to match printed colors to those on your screen These factors include print media overhead lighting software applications operating system palettes monitors and video cards and drivers 208 Chapter8 Problem solving ENWW Print quality troubleshooting Note ENWW When occasional print quality problems occur use the information in this section to help solve the problem Print quality problems associated with media Some print quality problems arise from use of inappropriate media Use paper that meets HP paper specifications See Supported media weights and sizes The surface of the media is too smooth Use media that meets HP paper specifications See Supported media weights and sizes The driver setting is incorrect Change the paper type setting to glossy for Trays 2 3 or 4 or heavy or heavy glossy for Tray 1 The media you are using is too heavy for the printer and the toner is not fusing to the media The transparencies you are using are not designed for proper toner adhesion Use only transparencies designed for HP Color LaserJet printers The moisture content of the paper is uneven too high or too low Use paper from a different source or from an unopened ream of paper
98. cape Navigator When a Web server is embedded that means it resides on a hardware device such as a printer or in firmware rather than as software that is loaded on a network server The advantage of an embedded Web server is that it provides an interface to the printer that anyone can access with a network connected computer or a standard Web browser There is no special software to install or configure For more information about the HP embedded Web server see the Embedded Web Server User Guide You can find this guide on the CD ROM included with the printer Features The HP embedded Web server allows you to view printer and network card status and manage printing functions from your computer With the HP embedded Web server you can do the following e view printer status information e determine the remaining life on all supplies and order new ones e view and change tray configurations e view and change the printer control panel menu configuration e view and print internal pages e receive notification of printer and supplies events e add or customize links to other Web sites e Select the language in which to display the embedded Web server pages e view and change network configuration For a complete explanation of the features and functionality of the embedded Web server see Using the embedded Web server hp toolbox The HP toolbox is a software application that can be used for the following tasks e check the printe
99. cifications outlined in the HP LaserJet Printer Family Print Media Guide For ordering information see Supplies and accessories For paper specifications for this printer see Supported media weights and sizes Printer feeds multiple sheets C mm 0000000 The input tray is overfilled Remove excess media from the input tray The media is not under the tabs in the input tray Open the input tray and verify that the media is Trays 2 3 and 4 seated under the metal tabs Print media is sticking together Remove media flex it rotate it 180 degrees or flip it over and then reload it into the tray Note Do not fan media Fanning can cause static electricity which can cause media to stick together Media does not meet the specifications for this Use only media that meets HP media printer specifications for this printer See Supported media weights and sizes Media lift plate is not locked down before the tray Lock down media lift plate before inserting the is inserted back into the printer tray into the printer Trays are not properly adjusted Make sure that the rear media length guide indicates the length of media being used Printer feeds incorrect page size The correct size media is not loaded in the input Load the correct size media in the input tray tray The correct size media is not selected in the Confirm that the settings in the application and software application or printer driver printer driver ar
100. computer memory used to store data that should not be changed Materials used by the printer that are used up and must be replaced Supply items for the HP Color LaserJet 4650 printer are the four print cartridges the transfer belt and the fuser An internet protocol developed by the U S Department of Defense that has become the global standard for communications The fine black or colored powder that forms the image on the printed media The black plastic belt that transports the media inside the printer and transfers the toner from the print cartridges onto the media A receptacle for holding blank media General term for paper intended for photocopy or laser printer use ENWW Index Symbols Numerics 2 sided printing binding options 100 blank pages 100 control panel settings 99 A accessories hard disk 8 ordering 231 part numbers 232 alerts configuring 139 e mail 115 auto continue 55 auxilary connection configuration 71 B booklet printing 101 C cables ordering 232 clearable warnings setting display time 55 color adjusting 124 CMYK ink set emulation 123 edge control 125 four color printing 123 halftone options 124 HP ImageREt 3600 122 managing 124 matching 126 neutral grays 125 print in grayscale 124 printed vs monitor 126 RGB 125 sRGB 123 using 122 ENWW color options configuring 51 color supply out reporting 56 components locating 9 configuration page printing 110 viewing wit
101. control input tray panel to determine the media size for which the tray is configured The guides in the tray are not against the paper Verify that the guides are touching the paper The Custom Standard switch in the tray is notin Verify that the switch is in the correct position for the correct position the media size Media does not feed automatically Manual feed is selected in the software Load Tray 1 with media or if the media is application loaded press v The correct size media is not loaded Load the correct size media The input tray is empty Load media into the input tray Media from a previous jam has not been Open the printer and remove any media in the completely removed paper path Closely inspect the fuser area for jams See Paper jams The media size is not configured correctly for the Print a configuration page or use the control input tray panel to determine the media size for which the tray is configured The guides in the tray are not against the paper Verify that the rear and width media guides are touching the paper The custom standard switch in the tray is not in Verify that the switch is in the correct position for the correct position the media size Media does not feed from input Trays 2 3 or 4 Manual feed is selected in the software Load Tray 1 with media or if the media is application loaded press v 196 Chapter8 Problem solving ENWW ENWW Media does not feed from in
102. ct CONFIGURE DEVICE 4 Press v to highlight SYSTEM SETUP 5 Press vto select SYSTEM SETUP 6 Press v to highlight POWERSAVE TIME 7 Press v to select POWERSAVE TIME 8 Press a or v to select the appropriate time period 9 Press v to set the time period 1 0 Press Menu To disable enable PowerSave 1 Press Menu to enter the MENUS 2 Press to highlight CONFIGURE DEVICE 3 Press v to select CONFIGURE DEVICE 4 Press v to highlight RESETS 5 Press v to select RESETS 6 Press v to highlight POWERSAVE 7 Press vto select POWERSAVE 8 Press a or v to select ON or OFF 9 Press v to set the selection 1 0 Press Menu Personality This printer features automatic personality printer language switching AUTO is the default value e AUTO configures the printer to automatically detect the type of print job and configure its personality to accommodate that job e PDF configures the printer to print PDF files e PCL configures the printer to use Printer Control Language e PS configures the printer to use PostScript emulation e MIME configures the printer for use with hand held devices such as cellular phones and personal digital assistants PDAs 54 Chapter 2 Control panel ENWW To set the personality 1 Press Menu to enter the MENUS 2 Press v to highlight CONFIGURE DEVICE 3 Press vto select CONFIGURE DEVICE 4 Press v to highlight SYSTEM SETUP 5 Press vto select SYSTEM SETUP 6 Press v
103. d later The Apple LaserWriter driver must be installed to use the PPD files Use the Apple LaserWriter 8 driver that came with your Macintosh computer To install the printing system software 1 Connect a USB cable between the USB port on the printer and the USB port on the computer Use a standard 2 meter USB cable 2 Close all software programs that are open or running Insert the printer CD ROM into the CD ROM drive and run the installer The CD ROM menu runs automatically If the CD ROM menu does not run automatically double click the CD ROM icon on the desktop and then double click the Installer icon This icon is located in the Installer language folder of the Starter CD ROM where language is your language preference 4 Follow the instructions on the computer screen Restart the computer For Mac OS 8 6 to 9 2 x e From HD Applications Utilities open the Apple Desktop Printer Utility e Double click Printer USB e Next to USB Printer Selection click Change e Select the printer click Auto Setup and then click Create e Click on the Desktop Printer Icon that was just created e On the Printing menu click Set Default Printer For Mac OS X From HD Applications Utilities Print Center start the Print Center If the printer does not set up automatically do the following e Click Add Printer e From within the printer list select USB as the connection type e Select the printer and then click Add in the lower
104. dge performance for the printing environment If the printer is primarily used for black printing over two thirds of the pages are black only change the printer settings to MOSTLY BLACK PAGES If the printer is primarily used for color printing change the printer settings to MOSTLY COLOR PAGES If the printer is used for a mix of black only and color print jobs it is recommended that you use the printer default of AUTO To determine the percentage of color pages print a configuration page See Printer information pages to learn how to print a configuration page The configuration page shows the total number of pages printed and the number of color pages printed To determine the percentage of color pages printed divide the color page count by the total page count Changing printer control panel configuration settings 51 To set the color black mix 1 2 3 4 5 6 7 8 9 1 Press Menu to enter the MENUS Press w to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press w to highlight SYSTEM SETUP Press v to select SYSTEM SETUP Press w to highlight COLOR BLACK MIX Press v to select COLOR BLACK MIX Press or to select the desired option Press v to select the option 0 Press Menu Tray behavior options Tray behavior allows three user defined options USE REQUESTED TRAY Selecting EXCLUSIVELY ensures that the printer will not automatically select another tray when you indicate that a specific tray
105. e Electronics Industries Alliance website http www eiae org Material Safety Data Sheet MSDS Material Safety Data Sheets MSDS can be obtained by contacting the HP LaserJet Supplies website at http www hp com hpinfo community environment productinfo safety htm For more information On HP s environmental programs including e Product environmental profile sheet for this and many related HP products e HP s commitment to the environment e HP s environmental management system e HP s end of life product return and recycling program e Material Safety Data Sheets MSDS Environmental product stewardship program 247 See http www hp com go environment or http www hp com hpinfo community environment 248 Appendix E Regulatory information ENWW Declaration of Conformity Declaration of Conformity according to ISO IEC Guide 22 and EN 45014 Manufacturer s Name Hewlett Packard Development Company Manufacturer s Address 11311 Chinden Boulevard Boise Idaho 83714 1021 USA declares that the product Product Name HP Color LaserJet 4650 4650n 4650dn 4650dtn 4650hdn Regulatory Model Number BOISB 0304 00 Including Q3673A Optional 500 Sheet Input Tray Q3674A Optional 2 x 500 Sheet Input Tray Product Options All conforms to the following Product Specifications Safety IEC 60950 1999 EN60950 2000 IEC 60825 1 1993 A1 1997 A2 2001 EN60825 1 1994 A11 1996 A2 2001 Class 1 Laser LED Product GB4943 2001 EM
106. e For best performance load the tray completely full without splitting the ream of paper Splitting the ream might cause a multi feed problem which could result in a paper jam The capacity of the paper tray can vary For example if you are using 75 g m 20 Ib paper the tray holds a full ream of 500 sheets If the media is heavier than 75 g m 20 Ib the tray will not hold a full ream and you must reduce the number of sheets accordingly Do not overfill the tray because the printer might not pick up the paper Note If you are duplex printing see Two sided duplex printing for loading instructions 84 Chapter 4 Printing tasks ENWW Note CAUTION CAUTION ENWW 4 Adjust the side guides so that they lightly touch the paper stack but do not bend the paper Make sure the paper fits under the tabs on the guides and not above the load level indicators Printing envelopes from Tray 1 Many types of envelopes can be printed from Tray 1 Up to 20 envelopes can be stacked in the tray Printing performance depends on the construction of the envelope In the software set margins at least 15 mm 0 6 inches from the edge of the envelope Envelopes with clasps snaps windows coated linings exposed self stick adhesives or other synthetic materials can severely damage the printer To avoid jams and possible printer damage never try to print on both sides of an envelope Before you load envelopes make sure they are flat unda
107. e appropriate since the application settings override the printer driver and control panel settings and the printer driver settings override the control panel settings For more information about how to access the printer drivers see Accessing the printer drivers The correct size media for Tray 1 is not selected From the control panel select the correct size in the printer control panel media for Tray 1 The media size is not configured correctly for the Print a configuration page or use the control input tray panel to determine the media size for which the tray is configured The guides in the tray are not against the paper Verify that the rear and width media guides are touching the paper Media handling problems 195 Printer feeds incorrect page size continued The Custom Standard switch in the tray is notin Verify that the switch is in the correct position for the correct position the media size Printer pulls from incorrect tray You are using a driver for a different printer For Use a driver for this printer more information about how to access the printer drivers see Accessing the printer drivers The specified tray is empty Load media in the specified tray Tray behavior for the requested tray is set to Change the setting to EXCLUSIVELY FIRST in the system setup submenu of the configure device menu The media size is not configured correctly for the Print a configuration page or use the
108. e installation notes and readme files on the printer CD ROM or the flyer that came in the printer box or go to http www hp com support 1j4650 for help or more information To set up a Windows computer to use the network printer using Windows sharing If the printer is directly connected to a computer using a parallel cable you can share the printer on the network so that other network users can print to it See your Windows documentation to enable Windows sharing After the printer is shared install the printer software on all computers that share the printer Installing Macintosh printing system software for networks This section describes how to install Macintosh printing system software The printing System software supports Apple Mac OS version 8 6 through 9 2 x Apple Mac OS version 10 1 and later The printing system software includes the following components e PostScript Printer Description PPD files The PPDs in combination with the Apple PostScript printer drivers provide access to printer features An installation program for the PPDs and other software is provided on the CD ROM that came with the printer Use the Apple LaserWriter 8 printer driver that comes with the computer e HP LaserJet Utility The HP LaserJet Utility provides access to features that are not available in the printer driver Use the illustrated screens to select printer features and complete the following tasks with the printer e Name the prin
109. e packaging differs from HP packaging 130 Chapter7 Maintenance ENWW CAUTION ENWW Print cartridge storage Do not remove the print cartridge from its package until you are ready to use it To prevent damage to the print cartridge do not expose it to light for more than a few minutes Print cartridge life expectancy The life of the print cartridge depends on usage patterns and the amount of toner that print jobs require An HP color print cartridge lasts an average of 8 000 pages and an HP black print cartridge lasts an average of 9 000 pages when printing on letter or A4 size paper at 5 percent coverage for each print cartridge Usage conditions and print patterns may cause actual results to vary At any time you can verify the life expectancy by checking the toner level as described below Checking the print cartridge life You can check the print cartridge life using the printer control panel the embedded Web server printer software or HP Web Jetadmin software Using the printer control panel 1 Press Menu to enter the MENUS 2 Press v to highlight INFORMATION 3 Press v to select INFORMATION 4 Press to highlight PRINT SUPPLIES STATUS PAGE 5 Press v to print the supplies status page Using the embedded Web server 1 In your browser enter the IP address for the printer home page This takes you to the printer status page See Using the embedded Web server 2 On the left side of the screen click
110. e printer will display the tray s media type and size If the configuration is not correct press the v key when the printer prompts you to configure the tray for type and size For more information see To configure a tray when loading paper 7T Ifthe configuration is correct press gt to clear the message Loading undetectable standard sized media into Tray 2 Tray 3 and Tray 4 Undetectable standard sized media sizes are not marked in the tray but are listed in the Size menu for the tray The following undetectable standard sized media is supported in Trays 2 3 and 4 executive JIS 8 5 by 13 double Japan postcard and 16K Configuring input trays 89 Do not print cardstock envelopes or unsupported sizes of media from Tray 2 Tray 3 or Tray 4 Print on these types of media only from Tray 1 Do not overfill the input tray or open it while it is in use Doing so can cause paper jams 1 Remove the tray from the printer Move the CUSTOM STANDARD switch to the CUSTOM position CAUTION 2 Adjust the rear media length guide by squeezing the guide adjustment latch and sliding the back of the tray to the length of the media being used 90 Chapter 4 Printing tasks ENWW 4 Slide the media width guides open to the size for the media you are using tabs Note For best performance load the tray completely full without splitting the ream of paper Splitting the ream might cause a multi feed problem whic
111. e replaced Replace identified supplies to continue printing in color ENWW Control panel messages continued Control panel message Recommended action REPLACE TRANSFER KIT The transfer unit is at end of life Printing Open the top and front cover will not continue until the transfer kit has been replaced Remove the old unit by pressing the blue buttons on either side of the unit For help press Slide the old unit out of the printer Install a new transfer unit Close the front and top covers Supplies ordering information is also available from the embedded Web server See Using the embedded Web server for more information Note If the old transfer unit was not at end of life when it was replaced for example if it was damaged or if you want to continue printing past the end of life message the transfer unit count must be reset using the printer control panel Please note that the end of life message is provided as a customer service and printing past it is likely to result in print quality degradation in the near future Once the transfer kit count has been reset after an end of life message feedback on the kit s remaining life will be incorrect until the kit is replaced and the count is reset again To reset the transfer unit count Press Menu to enter the MENUS Press a and to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press 4 and to highlight RESETS Press v to s
112. e top priority e The Detail option is useful for text and graphics that require sharp distinctions among lines or colors or images that contain a pattern or a high level of detail Choose this option when sharp edges and details are top priority Some applications convert text or graphics to raster images In these cases the Photographs settings will also control text and graphics Neutral Grays 124 Chapter6 Color ENWW Note Note ENWW The Neutral Grays setting determines the method used for creating gray colors used in text graphics and photographs Two values are available for the Neutral Grays setting e Black Only generates neutral colors grays and black using only black toner This guarantees neutral colors without a color cast e 4 Color generates neutral colors grays and black by combining all four toner colors This method produces smoother gradients and transitions to non neutral colors and it produces the darkest black Some applications convert text or graphics to raster images In these cases the Photographs settings will also control text and graphics Edge Control The Edge Control setting determines how edges are rendered Edge control has three components adaptive halftoning REt and trapping Adaptive halftoning increases the edge sharpness Trapping reduces the effect of color plane misregistration by slightly overlapping the edges of adjacent objects The color REt option increases the apparent
113. e will cause a jam that may need to be manually removed A service representative should perform this test ENWW LT NN 7 NNNM COLOR BAND TEST Use this item to print a color HP Color LaserJet 4650 models band test page that is used to identify arcing in the high voltage power supply ENWW Diagnostics menu 49 Changing printer control panel configuration settings By using the printer control panel you can make changes to general printer configuration default settings such as tray size and type PowerSave time printer personality language and jam recovery The printer control panel can also be accessed from a computer by using the Settings page of the embedded Web server The computer shows the same information that the control panel shows For more information see Using the embedded Web server CAUTION Configuration settings seldom need to be changed Hewlett Packard recommends that only the system administrator change configuration settings Job storage limit This option sets the limit for the maximum number of jobs stored on the hard disk at the printer The maximum number allowed is 100 and the default value is 32 To set the job storage limit Press Menu to enter the MENUS Press to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press to highlight SYSTEM SETUP Press v to select SYSTEM SETUP Press v to select JOB STORAGE LIMIT Press a or w to change the value Press v to se
114. e will display the consumption levels of print cartridges Initializing permanent storage 158 Chapter8 Problem solving The file system device is protected and no new files can be written to it A new HP cartridge has been installed The printer returns to the Ready state after approximately 10 seconds A job was sent that specified MANUAL FEED and Tray 1 is empty A cartridge is installed in the wrong slot and the cover is closed The wrong PIN was entered After three incorrect PIN entries the printer will return to Ready At least one supply item is incorrectly positioned in the printer and another supply item is missing incorrectly placed out or low Displayed when the printer is turned on to show that permanent storage is being initialized This message is displayed when the printer is turned on as soon as the individual tasks begin initialization To enable writing to the Flash Memory turn off write protection using HP Web Jetadmin To clear the message press the v key If the message persists turn the printer off and then back on No action necessary Load Tray 1 with the specified media OR To use media from another tray press v and select the tray from the list 1 Open the top cover and image transfer unit CAUTION The image transfer unit can be easily damaged 2 Remove the incorrect print cartridge 3 Install the correct print cartridge 4 Close the front cover
115. e zones are available on most on site agreements for additional charges Weekly volume on site service This agreement provides scheduled weekly on site visits for organizations with many HP products This agreement is designated for sites using 25 or more workstation products including printers plotters computers and disk drives ENWW HP maintenance agreements 239 240 Appendix C Service and Support ENWW Printer specifications Physical dimensions HP Color 566 mm 480 mm 456 mm 36 3 kg LaserJet 4650 22 30 in 18 91 in 17 97 in 80 03 Ibs HP Color 654 mm 480 mm 456 mm 43 8 kg LaserJet 4650 25 77 in 18 91 in 17 97 in 96 56 Ibs with optional Tray 3 HP Color 1035 mm 645 mm 460 mm 65 8 kg LaserJet 4650 40 7 in 25 4 in 18 1 in 145 Ibs with optional 2 x 500 sheet input tray ENWW 241 Electrical specifications Ls 110 Volt models 220 Volt models Power requirements 110 127V 10 percent 220 240V 10 percent 50 60 Hz 2 Hz 50 60 Hz 2 Hz Power consumption average in watts a Power consumption average in watts Product model Active 22 PowerSave Heat Output Idle BTU ppm letter HP Color LaserJet 4650 HP Color LaserJet 4650n HP Color 560 LaserJet 4650dn HP Color LaserJet 4650dtn i i Note Values are subject to change See http www hp com support j4650 for current information HP Color LaserJet 4650hdn T i PowerSave defa
116. ect Tray 3 or Tray 4 n c ccccccnseedecectntedecaecnnedcancecnatedenasecnmedeaeectnbedeasaenneddaneeenensde 203 Incorrect printer outplt erre gettin 204 Incorrect fonts are printed sssssssssssssssseseeeeeereenen enne er nnne nsn nnne nnn 204 Unable to print all characters in a symbol set ssssssn e 204 Drifting text between printouts sieran a T enne nnns 204 Erratic missing characters or interrupted printout essssssssssseeseeeeeeeeeee 204 Patti liprintoUut x eser Ep ERAN AME 205 Guidelines for printing with different fonts sssseem m 205 Software application problems ssssssssssssssssseeeenee nennen nennen nnn 206 Unable to change system selections through software sssseeeee 206 Unable to select a font from the software ssssssssssssssseseseseeeenennnennnnnn 206 Unable to select colors from the software ssssssssssesssseseeeeeeennn 206 Printer driver does not recognize Tray 3 Tray 4 or the duplex printing accessory 206 Color printing problems tee oer o gere t optet e trm e be tr RA pce Uode bed 207 Printing black instead of color eene tttm treten hene 207 Inicorrect Shiade c e toe eibi e tbe a d iie gira t t tu A desta hades e REP de 207 MISSING COON e mE 207 Inconsistent colors after installing a print cartridge ss 208 Printed colors do not
117. ed printing Many software applications allow you to change two sided print settings If your software application or printer driver does not allow you to adjust two sided printing settings you can adjust these settings through the control panel The factory default setting is OFF Do not use two sided printing when printing on labels Serious damage may result To enable or disable two sided printing from the printer control panel Changing settings for two sided printing through the printer control panel affects all print jobs Whenever possible change settings for two sided printing through your software application or printer driver Any changes made in the printer driver will override settings made using the printer control panel 1 Press Menu to enter the MENUS 2 Press to highlight CONFIGURE DEVICE 3 Press v to select CONFIGURE DEVICE 4 Press vto select PRINTING 5 Press v to highlight DUPLEX 6 Press vto select DUPLEX Two sided duplex printing 99 Note Note Note Note 7 Press a or v to select ON to enable 2 sided printing or OFF to disable automatic 2 sided printing 8 Press vto set the value 9 Press Menu 10 Select two sided printing from your software application or printer driver if possible To select two sided printing from the printer driver the driver must first be properly configured For instructions see the online Help for the printer driver or for more information about how
118. ed to try to correct the interference by one or more of the following measures e reorient or relocate the receiving antenna e increase separation between equipment and receiver e connect equipment to an outlet on a circuit different from that to which the receiver is located e consult your dealer or an experienced radio TV technician Any changes or modifications to the printer that are not expressly approved by HP could void the user s authority to operate this equipment Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules FCC regulations 245 Environmental product stewardship program Protecting the environment Hewlett Packard Company is committed to providing quality products in an environmentally sound manner This product has been designed with several attributes to minimize impacts on the environment Ozone production This product generates no appreciable ozone gas O3 Power consumption Power usage drops significantly while in PowerSave mode which saves natural resources and saves money without affecting the high performance of this printer This product qualifies for ENERGY STAR Version 3 0 which is a voluntary program to encourage the development of energy efficient office products erit ENERGY STAR is a U S registered service mark of the U S Environmental Protection Agency As an ENERGY STAR partner Hewlett Packard Company has determined that th
119. edia sizes The tray switch must be set before the size can be selected from the control panel Reset the paper size in the paper handling menu or tray size pop up menu Control panel messages 175 Control panel messages continued Control panel message TRAY XX SIZE SIZE Verify tray switch set to CUSTOM alternates with TRAY XX SIZE SIZE then close tray TYPE MISMATCH TRAY XX TYPE For help press alternates with Ready Unable to mopy job alternates with Processing Unable to Store Job alternates with Processing USE TRAY XX TYPE SIZE To change press a v To use pressv Wait for printer to reinitialize 176 Chapter8 Problem solving A non detectable media size was selected from the menu and the tray is open The selected size requires that the tray switch be set to CUSTOM otherwise when the tray is closed the tray size will change The media type loaded in the tray does not match the media type configured for the tray A Mopy job cannot be mopied because of a memory disk or configuration problem Only one copy will be produced A job cannot be stored because of a memory disk or configuration problem The printer is offering a selection of alternate media to use for the print job RAM disk settings have been changed before the printer automatically restarts or external device modes have changed or the printer is coming out of the diagnostics mode and
120. ee ERR Dea E A aa meres 56 AIT COV M E 57 Language ecce 58 Using the printer control panel in shared environments sssssssssee 59 3 I O Configuration Network configuration ssssssesseseeen een enne en nene nen en nennen nnns 62 Configuring Novell NetWare frame type parameters ssssee e 62 Configuring TCP IP parameters ssssesssssseee eem ee nennen nnne 63 Parallel CONTQUIATION MT 69 UEeiz gereretur 70 Auxiliary connection configuration sssssessseeeenee nennen nennen nennen nens 71 Enhanced VO EIO configuration ssseeenen nennen 72 HP Jetdirect print Servers 3e ettet Re teh a Ee E a RR ETE da En ee as ean Del a 72 Available enhanced I O interfaces sssssssssssseeenm nennen 72 NetWare networks 5 2 dit Pez oae Mnt TANNE 72 Windows and Windows NT networks sssessee enne rrr 73 Apple Talk networks 5 ttt etae a denn duae dex ua duce du emendis 73 BIRDS CM e 73 Wireless pining 2 1t deesse dere PLE eoa Eb dinde a beta died aatte Maat dines Li ee Ea hades 74 IEEE 802 11b standard tt E shia E DA Rata has 74 Bluetooth ite dr e ede d Pere dra pea Stud Dates O vtae agenda debe ree dnd dude 74 4 Printing tasks Controlling print JODS 5 2 currere A teta bein ek e be 2 nue ax e Deu cua de Eden tua 76 E
121. eet Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard Gmbh Department HQ TRE Standards Europe Herrenberger Stra e 140 B blingen D 71034 B blingen FAX 49 7031 14 3143 USA Contact Product Relations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 USA Phone 208 396 6000 ENWW Declaration of Conformity 249 Safety statements Laser safety The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration has implemented regulations for laser products manufactured since August 1 1976 Compliance is mandatory for products marketed in the United States The printer is certified as a Class 1 laser product under the U S Department of Health and Human Services DHHS Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968 Since radiation emitted inside the printer is completely confined within protective housings and external covers the laser beam cannot escape during any phase of normal user operation WARNING Using controls making adjustments or performing procedures other than those specified in 250 this user guide may result in exposure to hazardous radiation Canadian DOC regulations Complies with Canadian EMC Class B requirements Conforme la classe B des normes canadiennes de compatibilit lectromagn tiques CEM EM
122. elect CONFIGURE DEVICE Press vw to highlight SYSTEM SETUP Press v to select SYSTEM SETUP Press to highlight TRAY BEHAVIOR Press v to select TRAY BEHAVIOR Press w to highlight MANUALLY FEED PROMPT 9 Press v to select MANUALLY FEED PROMPT 10 Press or to select ALWAYS or UNLESS LOADED 11 Press v to set the behavior oN OOF ON S 12 Press Menu To set the printer default for PS Defer Media Press Menu to enter the MENUS Press w to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press w to highlight SYSTEM SETUP Press v to select SYSTEM SETUP Press vw to highlight TRAY BEHAVIOR Press v to select TRAY BEHAVIOR Press v to select PS DEFER MEDIA 9 Press or select ENABLED or Disabled 10 Press v to set the behavior oN oO oO fF Or gt 11 Press Menu PowerSave Time The adjustable PowerSave Time feature reduces power consumption when the printer has been inactive for an extended period You can set the length of time before the printer goes into PowerSave mode to 1 MINUTE 15 MINUTES 30 MINUTES 60 MINUTES 90 MINUTES 2 HOURS or to 4 HOURS The default setting is 30 MINUTES Note The printer display dims when the printer is in PowerSave mode PowerSave mode does not affect printer warm up time ENWW Changing printer control panel configuration settings 53 To set PowerSave Time 1 Press Menu to enter the MENUS 2 Press v to highlight CONFIGURE DEVICE 3 Press vto sele
123. elect RESETS Press a and to highlight RESET SUPPLIES Press v to select RESET SUPPLIES Press 4 and to highlight NEW TRANSFER KIT Press v to select NEW TRANSFER KIT 10 Press 4 and to highlight YES 11 Press v to select YES The transfer unit count is reset and the printer is ready to use ENWW Control panel messages 171 Control panel messages continued Control panel message Recommended action REPLACE TRANSFER KIT The transfer unit is nearing the end of its P useful life and the SUPPLIES LOW For help press setting in SYSTEM SETUP is set to STOP alternates with REPLACE TRANSFER KIT To continue press v 172 Chapter8 Problem solving Order the transfer kit To continue printing press v To replace the transfer kit perform the following steps e Open the top and front cover e Remove the old unit by pressing the blue buttons on either side of the unit Slide the old unit out of the printer Install a new transfer unit Close the front and top covers Supplies ordering information is also available from the embedded Web server See Using the embedded Web server for more information Note Ifthe old transfer unit was not at end of life when it was replaced for example if it was damaged or if you want to continue printing past the end of life message the transfer unit count must be reset using the printer control panel Please note that the end of life message i
124. els that have a hard disk installed LANGUAGE A listing of Sets the default language available languages appears I O menu This menu allows you to configure the printer s I O options See Network configuration Wee que pem I O TIMEOUT 15 SECONDS Allows you to select the I O Range 5 300 timeout in seconds Then press v 46 Chapter 2 Control panel ENWW ENWW Wee ues eem PARALLEL INPUT EIO X Where X 1 2 or 3 Resets menu HIGH SPEED ADVANCED FUNCTIONS The values may vary Some examples of possible values are NOVELL DLC LLC IPX SPX TCP IP APPLETALK Allows you to select the speed at which the parallel port communicates with the host and to enable or disable the bi directional parallel communication The default for HIGH SPEED is YES The default for ADVANCED FUNCTIONS is ON Allows you to configure EIO devices installed in slot 1 2 or 3 The resets menu allows you to reset factory settings disable and enable PowerSave and update the printer after new supplies are installed Wee uem qe m RESTORE FACTORY SETTINGS ddl T RESET SUPPLIES NEW TRANSFER KIT NEW FUSER KIT Allows you to clear the page buffer remove all perishable personality data reset the printing environment and return all default settings to factory defaults Allows you to enable and disable PowerSave The default is ON Allows you to inform the printer that a new transfer kit or ne
125. emulation Portable document format PDF Job Storage For more information see Job storage features Personal identification number PIN printing Fonts and forms PowerSave setting High content of recyclable components and materials Energy Star compliant Blue Angel compliant 80 internal fonts available for both PCL and PostScript emulation 80 printer matching screen fonts in TrueType format available with the software solution Supports forms and fonts on the disk using HP Web Jetadmin Printer features 7 Features continued Paper handling Prints on media from 77 mm by 127 3 inches by 5 inches up to legal size Prints on media with weights from 60 g m to 200 g m 16 Ib bond to 53 Ib bond Prints on a wide range of media types including glossy labels overhead transparencies and envelopes Multiple gloss levels A 500 sheet paper feeder Tray 2 that supports letter legal executive 8 5 by 13 JIS B5 executive JIS 16K A4 A5 sized and custom media Optional 500 sheet paper feeder Tray 3 that supports letter legal executive JIS B5 executive JIS 16K A4 A5 sized and custom media standard on HP Color LaserJet 4650dtn printer Optional 2 x 500 sheet paper feeder Tray 3 and Tray 4 that supports letter legal executive JIS B5 executive JIS 16K A4 A5 sized and custom media standard on HP Color LaserJet 4650hdhn printer Two sided printing on HP Color LaserJet 4650dn 4650dtn
126. enu and the tray switch is set to CUSTOM Although not required the size selected can be automatically sensed if the tray Switch is moved to STANDARD Adjust the side and rear media guides against the paper If the media used is letter A4 executive JIS B5 A5 or legal the tray switch should be set to STANDARD Set the tray switch to CUSTOM for all other media sizes The tray switch must be set before the size can be selected from the control panel Adjust the side and rear media guides against the paper If the media used is letter A4 executive JIS B5 A5 or legal the tray switch should be set to STANDARD Set the tray switch to CUSTOM for all other media sizes The tray switch must be set before the size can be selected from the control panel Reset the paper size in the paper handling menu or the tray size pop up menu Adjust the side and rear media guides against the paper If the media used is letter A4 executive JIS B5 A5 or legal the tray switch should be set to STANDARD Set the tray switch to CUSTOM for all other media sizes The tray switch must be set before the size can be selected from the control panel If necessary reset the paper size again No action is necessary Adjust the side and rear media guides against the paper If the media used is letter A4 executive JIS B5 A5 or legal the tray switch should be set to STANDARD Set the tray switch to CUSTOM for all other m
127. enu button e Use the Up or Down arrows aw to navigate through the menus In addition to menu navigation the Up and Down arrows can increase and decrease numerical value selections Hold down the Up or Down arrows to scroll faster e The Back button allows you to move back in menu selections as well as select numerical values when configuring the printer e Exit all menus by pressing Menu e f no key is pressed for 60 seconds the printer will return to the Ready state e Alock symbol next to a menu item means a PIN number is needed to use that item Typically this number is obtained from your network administrator 34 Chapter 2 Control panel ENWW Menu hierarchy The following tables list the menu hierarchies of each menu To enter the menus Press Menu to enter MENUS Press a or w to navigate the listings Press v to select the appropriate option RETRIEVE JOB INFORMATION PAPER HANDLING CONFIGURE DEVICE DIAGNOSTICS SERVICE Retrieve job menu See Retrieve job menu for more information RETRIEVE JOB PRINT STORED JOB LIST A list of stored jobs appears NO STORED JOBS Information menu See Information menu for more information ENWW Menu hierarchy 35 INFORMATION PRINT MENU MAP PRINT CONFIGURATION PRINT SUPPLIES STATUS PAGE SUPPLIES STATUS PRINT USAGE PAGE PRINT DEMO PRINT RGB SAMPLES PRINT CMYK SAMPLES PRINT FILE DIRECTORY PRINT PCL FONT LIST PRINT PS FONT LIST Paper handlin
128. erface cable is loose Disconnect and reconnect the interface cable The interface cable is damaged or bad Try using a different interface cable The power cable is loose Disconnect and reconnect the power cable You are attempting to print a PCL job with the From the printer control panel select the correct printer configured for PostScript Emulation printer personality and then resend the print job You are attempting to print a PostScript job with From the printer control panel select the correct the printer configured for PCL printer personality and then resend the print job 204 Chapter8 Problem solving ENWW ENWW Partial printout A memory error message appears on the printer Freeup printer memory by deleting control panel unneeded downloaded fonts style sheets and macros from printer memory or Add more memory to the printer The file you are printing contains errors Check the software application verify that the file does not contain errors To do so 1 Print another file that you know is error free from within the same application or 2 Printthe file from another application Guidelines for printing with different fonts e The 80 internal fonts are available in PostScript Emulation PS and PCL mode e To conserve printer memory download only those fonts that are needed e If you require several downloaded fonts consider installing additional printer memory Some software applications automatic
129. ersonal digital assistants PDAs cell phones and other devices Unlike infrared technology Bluetooth s reliance on radio signals means that devices do not have to be in the same room office or cubicle with an unobstructed line of sight in order to communicate This wireless technology increases portability and efficiency within business network applications The HP Color LaserJet 4650 series printer uses a Bluetooth adapter hp bt1300 to incorporate Bluetooth wireless technology The adapter is available for either USB or parallel connections The adapter has a 10 meter line of site operation range in the 2 5 GHz ISM band and can achieve data transfer rates up to 723 Kbps The device supports the following Bluetooth profiles e Hardcopy Cable Replacement Profile HCRP e Serial Port Profile SPP e Object Push Profile OPP e Basic Imaging Profile BIP e Basic Printing Profile BPP with XHTML Print 74 Chapter 3 I O Configuration ENWW ENWW Printing tasks This chapter describes how to perform basic printing tasks The following topics are covered Controlling print jobs Selecting print media Configuring input trays Printing on special media Two sided duplex printing Special printing situations Job storage features Managing memory 75 Controlling print jobs Note 76 In the Microsoft Windows operating system three settings affect how the printer driver tries to pull pape
130. es 166 Chapter8 Problem solving The printer is online and ready for data No status or device attendance messages are pending at the display The printer is in a special diagnostics mode A firmware upgrade is in progress The printer is executing a Component Test and the component selected is Belt Only The printer is executing a Disable Cartridge Check or Component Test where the component selected is Cartridge Motor The identified print cartridge has reached the end of life and the COLOR SUPPLY OUT setting in SYSTEM SETUP is set to STOP Printing will not continue until the cartridge is replaced No action necessary Press the Stop key to exit the special diagnostics mode OR No action is necessary Do not turn the printer off until the printer returns to Ready Remove all print cartridges Remove one print cartridge 1 Open the top cover and image transfer unit CAUTION The image transfer unit can be easily damaged Remove the identified print cartridge Install a new print cartridge Close the top and front covers Supplies ordering information is also available from the embedded Web server See Using the embedded Web server for more information ENWW Control panel messages continued Control panel message REPLACE COLOR CARTRIDGE The supplies gauge will display the consumption levels of print cartridges alternates with To continue press v The supplies ga
131. ess a or vw to highlight the correct unit either millimeters or inches oa FON Press v to select the value After the unit of measure is set properly set the X dimension as follows N Press or to highlight the correct value 8 Press v to select the value If the value entered is outside the valid range Invalid value will appear for two seconds The display prompts you to enter another value After the X dimension is set properly set the Y dimension as follows 9 Press a or v to highlight the correct value 10 Press v to select the value If the value entered is outside the valid range Invalid value will appear for two seconds The display prompts you to enter another value The printer displays a message indicating the dimensions for the custom size Printing from Tray 1 multipurpose tray Tray 1 is a multipurpose tray that holds up to 100 sheets of paper or 20 envelopes It provides a convenient way to print envelopes transparencies custom size paper heavy media greater than 32 Ib or other types of media without having to unload the other trays Tray 1 does not have a CUSTOM STANDARD switch so all paper sizes for Tray 1 are undetectable Configuring input trays 83 Loading Tray 1 CAUTION To avoid jams never add or remove paper from Tray 1 during printing 1 Open Tray 1 2 Setthe side guides to the desired width 3 Load paper in the tray with the side to be printed on facing down Not
132. ettings 8 If the configuration is correct press gt to clear the message ENWW Configuring input trays 93 Printing on special media Note Note CAUTION Note Use these guidelines when printing on special types of media Special media such as envelopes transparencies custom size paper or heavy media greater than 120 g m is used in Tray 1 To print on any special media use the following procedure 1 Load the media in the paper tray 2 When the printer prompts you for the paper type select the correct media type for the paper loaded in the tray For example select HIGH GLOSS IMAGES when loading HP High Gloss Laser Paper 3 In the software application or the printer driver set the media type to match the media type that is loaded in the paper tray For the best print quality always verify that the media type selected on the printer control panel and the media type selected in the application or printer driver match the type of media loaded in the tray Transparencies When printing on transparencies use the following guidelines e Handle transparencies using the edges Oils from your fingers deposited on the transparency can cause print quality problems e Use only overhead transparencies recommended for use in this printer Hewlett Packard recommends using HP Color LaserJet Transparencies with this printer HP products are designed to work together for optimum printing results e In either the software
133. f pages printed with the current print cartridges This page also has links to order supplies and to find recycling information Print Info Pages Print the configuration page and various other information pages that are available for the printer such as the Supplies Status page the Demo page and Menu Map Troubleshooting tab The Troubleshooting tab provides links to various printer troubleshooting information such as how to clear a paper jam how to resolve print quality problems how to resolve other internal problems with the printer and how to print some printer pages 118 Chapter 5 Managing the printer ENWW ENWW Alerts tab The Alerts tab allows you to configure the printer to automatically notify you of printer alerts The Alerts tab has links to the following main pages e Set up status alerts e Administrative settings Set up status alerts page On the Set up status alerts page you can choose to turn alerts on or off specify when the printer should send an alert and choose from two different types of alerts e a pop up message e atask bar icon Click Apply to activate the settings Administrative settings page On the Administrative settings page you can set the frequency of how often the HP toolbox checks for printer alerts Three settings are available e once per minute every 60 seconds e twice per minute every 30 seconds e twenty times per minute every 3 seconds If you want to reduce network I
134. f the hp color LaserJet 4550 printer The PCL PS and HP Color LaserJet 4650 series printer drivers include a Print Task Quick Set called HP Color LaserJet 4550 Color Emulation This Print Task Quick Set allows you to easily set the printer to emulate the colors of the HP Color LaserJet 4550 printer In general the emulation color rendering has more contrast and is darker in appearance This emulation works well with documents that contain graphics ENWW Matching colors 127 128 Chapter6 Color ENWW ENWW Maintenance This chapter describes ways to maintain your printer The following topics are covered Managing print cartridges Changing print cartridges Replacing supplies Configuring alerts 129 Managing print cartridges Be sure to use genuine HP print cartridges for the best printing results This section provides information on proper use and storage of HP print cartridges It also provides information about using non HP print cartridges HP print cartridges When you use a genuine new HP print cartridge part number C9720A C9721A C9722A C9723A you can obtain the following supplies information e percentage of supplies remaining e estimated number of pages remaining e number of pages printed Non HP print cartridges Hewlett Packard Company cannot recommend use of non HP print cartridges either new or remanufactured Because they are not genuine HP products HP cannot influence their design o
135. g 9 Press v to set the selection 1 0 Press Menu ENWW Changing printer control panel configuration settings 57 58 Language On some products the option to set the default language appears when the printer is first initialized Use the 4 or w arrow to scroll through the available options When the desired language is highlighted press the v to set the default language You may also change the language at any time by following these steps To select language 1 2 3 4 5 6 7 8 9 1 Press Menu to enter the MENUS Press to highlightCONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press w to highlight SYSTEM SETUP Press v to select SYSTEM SETUP Press to highlight LANGUAGE Press v to select LANGUAGE Press a or v to select the appropriate language Press v to set the selection 0 Press Menu To select language if the display is in a language you do not understand 1 2 3 4 5 Turn the printer power off Hold down the v key while turning the printer power on until all three lights stay on Press v again Press a or to scroll through the available languages Press v to save the desired language as the new default Chapter 2 Control panel ENWW Using the printer control panel in shared environments Because your printer is shared with other users adhere to the following guidelines to ensure successful printer operation e Consult your system administrator before making changes
136. g menu See Paper handling menu for more information PAPER HANDLING TRAY 1 SIZE TRAY 1 TYPE Tray lt N gt Size N 2 3 or 4 Tray lt N gt Type N 2 3 or 4 Configure device menu See Configure device menu and Changing printer control panel configuration settings for more information CONFIGURE DEVICE PRINTING COPIES DEFAULT PAPER SIZE DEFAULT CUSTOM PAPER SIZE DUPLEX DUPLEX BINDING OVERRIDE A4 LETTER MANUAL FEED COURIER FONT WIDE A4 PRINT PS ERRORS PCL 36 Chapter 2 Control panel ENWW PRINT QUALITY ADJUST COLOR SET REGISTRATION PRINT MODES OPTIMIZE QUICK CALIBRATE NOW FULL CALIBRATE NOW COLOR RET SYSTEM SETUP JOB STORAGE LIMIT JOB HELD TIMEOUT SHOW ADDRESS COLOR BLACK MIX TRAY BEHAVIOR POWERSAVE TIME PERSONALITY CLEARABLE WARNINGS AUTO CONTINUE SUPPLIES LOW COLOR SUPPLY OUT JAM RECOVERY RAM DISK LANGUAGE I O TIMEOUT PARALLEL INPUT EIO X JETDIRECT Where X 1 2 or 3 RESETS RESTORE FACTORY SETTINGS POWERSAVE RESET SUPPLIES Diagnostics menu See Diagnostics menu for more information ENWW Menu hierarchy 37 38 DIAGNOSTICS Chapter 2 Control panel PRINT EVENT LOG SHOW EVENT LOG PQ TROUBLESHOOTING DISABLE CARTRIDGE CHECK PAPER PATH SENSORS PAPER PATH TEST MANUAL SENSOR TEST COMPONENT TEST PRINT STOP TEST ENWW Retrieve job menu The retrieve job menu allows you to view listings of all stored jobs LT NN NNNM PRINT STORED JOB LIST
137. g the printing system software The printer comes with printing system software and printer drivers on a CD ROM The printing system software on the CD ROM must be installed to take full advantage of the printer features If you do not have access to a CD ROM drive you can download the printing system software from the Internet at http www hp com support Ij4650 Sample model scripts for UNIX amp HP UX Sun Solaris and Linux networks are available for download at http www hp com support You can download the latest software free of charge at http www hp com support j4650 Installing Windows printing system software for direct connections This section explains how to install the printing system software for Microsoft Windows 98 Windows Me Windows NT 4 0 Windows 2000 and Windows XP When installing the printing software in a direct connect environment always install the software before connecting the parallel or USB cable If the parallel or USB cable was connected before the software installation see Installing the software after the parallel or USB cable has been connected Either a parallel or USB cable can be used for the direct connection However you cannot connect parallel and USB cables at the same time Use an IEEE 1284 compatible cable or a standard 2 meter USB cable NT 4 0 does not support USB cable connections Chapter 1 Printer basics ENWW ENWW To install the printing system software 1 Close
138. gal 5 to 5 mils thick height 10 mm 0 6 in executive JIS B5 A5 Minimum size 76 2 by 127 mm 0 13 to 0 13 mm thick Maximum stack HP Tough Paper 3 by 5in 5 to 5 mils thick height 10 mm 0 6 in Maximum size 216 by 356 mm 0 13 to 0 13 mm thick Maximum stack HP Tough Paper 8 5 by 14 in 5 to 5 mils thick height 10 mm 0 6 in Print media specifications 25 Tray 1 media sizes continued Minimum size HP High 216 by 279 mm 120 to 120 g m 200 sheets Gloss Laser Paper 8 5 by 11 in 32 to 32 Ib bond Maximum size 279 by 432 mm 120 to 120 g m 200 sheets HP High Gloss Laser 11 by 17 in 32 to 32 Ib bond Paper Envelope Com 10 105 to 105 g m 20 envelopes Monarch C5 DL B5 43 to 28 Ib bond Standard size label 60 to 163 g m Maximum stack letter A4 legal 16 to 47 Ib bond height 10 mm 0 6 in executive JIS B5 A5 Minimum size label 76 2 by 127 mm 60 to 163 g m Maximum stack 3 by 5 in 16 to 47 Ib bond height 10 mm 0 6 in Maximum size label 216 by 356 mm 60 to 163 g m Maximum stack 8 5 by 14 in 16 to 47 Ib bond height 10 mm 0 6 in Tray 2 and optional Trays 3 and 4 media sizes Tray 2 optional Tray Weight or thickness Capacity 3 and Tray 4 Standard size letter 60 to 105 g m 500 sheets letter A4 legal 16 to 28 Ib bond 75 g m 20 Ib bond executive JIS B5 A5 Minimum size paper 148 by 210 mm 60 to 105 g m 500 sheets 7 16 by 8 17 in 16 to 28 Ib bond 75 g m 20 Ib bo
139. h could result in a paper jam The capacity of the paper tray can vary For example if you are using 75 g m 20 Ib paper the tray holds a full ream of 500 sheets If the media is heavier than 75 g m 20 Ib the tray will not hold a full ream and you must reduce the number of sheets accordingly Do not overfill the tray because the printer might not pick up the paper Note If the tray is not properly adjusted the printer might display an error message or the media might jam Note If you are duplex printing see Two sided duplex printing for loading instructions 6 Insert the tray into the printer The printer will display the tray s media type and size If the configuration is not correct press the v key when the printer prompts you to configure the tray for type and size For more information see To configure a tray when loading paper 7T Ifthe configuration is correct press gt to clear the message ENWW Configuring input trays 91 Loading custom sized media into Tray 2 Tray 3 and Tray 4 The Custom media menu will be displayed when the Tray 2 Tray 3 or Tray 4 switch is in the Custom size position You must also change the size setting on the control panel to custom and set the unit of measure X dimension and Y dimension See To configure a tray to match print job settings for more information 1 Remove tray from the printer 2 Move the tray switch to the CUSTOM size position Once a custom size is se
140. h embedded Web server 115 configure device menu 36 42 configuring alerts 139 control panel blank display 200 buttons 30 32 configuring 50 display 30 lights 30 33 menus 34 35 messages 148 overview 29 30 printer personalities 54 problems 203 using in shared environments 59 controlling print jobs 76 D Declaration of Conformity 249 diagnostics menu 48 DIMMs dual inline memory modules installing 219 double sided printing 98 driver autoconfiguration 11 duplex printing 98 E e mail alerts 115 EIO Enhanced Input Output configuring 72 embedded Web server checking toner level 131 description 23 ordering supplies 231 using 114 using to configure alerts 139 Index 257 envelopes jams 198 loading in Tray 1 85 environmental features 7 errors auto continue 55 event log viewing 115 F FCC regulations 245 file directory page printing 112 flash memory card installing 222 font list printing 113 G grayscale printing 124 H HP fraud hotline 130 HP Jetdirect print servers configuring 115 installing 227 HP toolbox using 117 hp toolbox 23 HP Web Jetadmin checking toner level 132 using to configure alerts 139 l I O input output menu 46 images printing 95 information menu 40 input trays capacities 25 configuring 41 52 80 IP address displaying 51 J jam recovery setting 57 jams common causes 179 configuring alerts 139 envelopes 198 locations 177 recovery 177 Japa
141. hange these entries click Device Information on the Settings tab Control panel This page shows an image of the text currently appearing on the printer s control panel display Settings tab This tab allows you to configure the printer from your computer The Settings tab can be password protected If this printer is networked always consult with the printer administrator before changing settings on this tab The Settings tab contains the following pages Configure Device Configure all printer settings from this page This page contains the traditional menus found on printers using a control panel display These menus include Information Paper Handling and Configure Device Alerts Network only Set up to receive e mail alerts for various printer and supplies events Alerts may also be sent to a URL E mail Network only Used in conjunction with the Alerts page to set up incoming and outgoing e mail as well as to set e mail alerts Security Set a password that must be entered to gain access to the Settings and Networking tabs Enable and disable certain features of the embedded Web server Other Links Add or customize a link to another website This link is displayed in the Other Links area on all embedded Web server pages These permanent links always appear in the Other Links area HP Instant Support Order Supplies and Product Support Device Information Name the printer and assign an asset number to it Enter the name
142. has been fed through a photocopier e Donotuse paper with a watermark if you are printing solid patterns Paper that can damage the printer In rare circumstances paper can damage the printer Avoid the following paper to prevent possible damage to the printer e Do not use paper with staples attached e Do not use transparencies designed for inkjet printers or other low temperature printers or transparencies designed for monochrome printing Use only transparencies that are specified for use with HP Color LaserJet printers e Donot use photo paper intended for inkjet printers e Do not use paper that is embossed or coated and is not designed for the temperatures of the image fuser Select media that can tolerate temperatures of 190 C 374 F for 0 1 second 78 Chapter 4 Printing tasks ENWW e Donotuseletterhead paper with low temperature dyes or thermography Preprinted forms or letterhead must use inks that can tolerate temperatures of 190 C 374 F for 0 1 second e Do not use any media that produces hazardous emissions or that melts offsets or discolors when exposed to 190 C 374 F for 0 1 second To order HP Color LaserJet printing supplies go to http www hp com go ljsupplies in the United States or to http www hp com ghp buyonline htm worldwide ENWW Selecting print media 79 Configuring input trays Note Note Note Note 80 The printer allows you to configure input trays by type and si
143. he MENUS 2 Press to highlight INFORMATION 3 Press v to select INFORMATION 4 Press to highlight PRINT PCL FONT LIST or PRINT PS FONT LIST 5 Press vto select PRINT PCL FONT LIST or PRINT PS FONT LIST The message Printing FONT LIST appears on the display until the printer finishes printing the font list page The printer returns to the Ready state after printing the font list page Event log The event log lists the printer events including printer jams service errors and other printer conditions 1 Press Menu to enter the MENUS 2 Press to highlight DIAGNOSTICS 3 Press v to select DIAGNOSTICS 4 Press v to highlight PRINT EVENT LOG 5 Press v to select PRINT EVENT LOG The message Printing EVENT LOG appears on the display until the printer finishes printing the event log The printer returns to the Ready state after printing the event log Printer information pages 113 Using the embedded Web server Note When the printer is directly connected to a computer the embedded Web server is supported for Windows 95 and later In order to use the embedded Web server with a direct connection you must choose the Custom installation option when you install the printer driver Select the option to load Printer Status and Alerts The proxy server is installed as part of the Printer Status and Alerts software When the printer is connected to the network the embedded Web server is automatically available You m
144. he tray switch is in the correct position Load the paper tray with the specified media Confirm that the media guides are in the correct position Verify that the tray switch is in the correct position To use another tray press v Load the paper tray with the specified media Confirm that the media guides are in the correct position Verify that the tray switch is in the custom position Load the paper tray with the specified media Confirm that the media guides are in the correct position Verify that the tray switch is in the custom position To use another tray press v Load the paper tray with the specified media Confirm that the media guides are in the correct position Verify that the tray switch is in the STANDARD position so the printer will automatically detect the size ENWW Control panel messages continued Control panel message LOAD TRAY XX TYPE SIZE Recommend move tray switch to STANDARD Then close tray alternates with LOAD TRAY XX TYPE SIZE To use another tray press v Loading program X DO NOT POWER OFF MANUALLY FEED OUTPUT STACK Manually Feed TYPE SIZE For help press Manually Feed TYPE SIZE For help press alternates with Manually Feed TYPE SIZE To continue press v Moving solenoid To exit press STOP KEY NO STORED JOBS ENWW Tray XX is either empty or configured for a type and size other than s
145. horough quality inspection selected parts are reclaimed for use in new cartridges Remaining materials are separated and converted into raw materials for use by other industries to make a variety of useful products e U S returns For a more environmentally responsible return of used cartridges and supplies HP encourages the use of bulk returns Simply bundle two or more cartridges together and use the single pre paid and pre addressed UPS label that is supplied in the package For more information in the U S call 1 800 340 2445 or visit the HP LaserJet Supplies website at http www hp com go recycle e Non U S recycling returns Non U S customers should call the local HP Sales and Service Office or visit the http www hp com go recycle website for further information regarding availability of the HP Supplies Returns and Recycling Program Recycled paper This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet Family Print Media Guide See Supplies and accessories for ordering information This product is suitable for the use of recycled paper according to EN 12281 2002 Material restrictions This product does not contain batteries This product does not contain added mercury This product contains lead in solder that may require special handling at end of life For recycling information contact http www hp com go recycle contact your local authorities or go to th
146. how paper is handled when printing from an Adobe PS print driver ENABLED uses HP s paper handling Disabled uses the Adobe PS paper handling The default is ENABLED See Changing printer control panel configuration settings for more information Reduces power consumption when the printer has been inactive for the period of time specified by this item The default is 30 MINUTES Sets the default personality to automatic switching PCL PDF or PostScript emulation The default is AUTO Configure device menu 45 Wesmn O quem mem 000 CLEARABLE WARNINGS ON Sets whether a warning is cleared on JOB the control panel or when another job is sent The default is JOB AUTO CONTINUE Determines printer behavior when the system generates an Auto Continuable error The default is ON SUPPLIES LOW STOP Sets low supplies reporting options CONTINUE The default is CONTINUE COLOR SUPPLY OUT AUTOCONTINUE Sets the COLOR SUPPLY OUT BLACK printer behavior When a color supply is empty and the printer is set to AUTOCONTINUE BLACK the printer will continue printing using STOP black toner only JAM RECOVERY AUTO Sets whether the printer will attempt OFF to reprint pages after a jam The default is AUTO ON AUTO Allows you to specify how the RAM OFF disk is configured When set to AUTO the printer determines the optimal RAM disk size based on the amount of available memory The default is AUTO This message displays in mod
147. i iea a a aaa a a aE 12 Software for Macintosh computers sssssssssssssssseeeereeeneen enne 15 Installing the printing system software sssessemm nnn 16 Uninstalling the SOTEWAare eire ecol e dona Dee tete o ini deb et Leda be e ANANN 21 Software for networks ssssssssssssssssssesessse eene enne rere nnns nennen nnne nnne 22 BU E 23 Print media specifications sssssssssssssssssssssseeeennenenennneen ennemis 25 Supported media weights and sizes ssssssssssssssssseeeeemeeeennn 25 2 Control panel nurereltieiio pec M 30 BjcrvM c 30 Accessing the control panel from a computer ssssssssss HH 31 Controlipanel buttons eerte ri har tage geo n Ren aia CER Rae E n MERE TX CRRR Ee Cox eden 32 Interpreting control panel indicator lights sse m 33 Control panel menus sssssssssssssssssseee ener rerit nennen nens n nnn tenen rrr siens e nennen nnne 34 Getting started basics decr eM rie ee Gee ede sra E De e ae ELI Dd ee Cedo ae Deque 34 Menu RIGrArCAY E 35 To enter the cR m 35 Retrieve job MENU icc etienne ETORT EAE 35 Informati n MENU IMEEM 35 Paper handling MENU EUER 36 Configure device menu sssssssssseeeenenen nne eee nemen nennen nnne en nnne en nnns 3
148. ia Make sure that the media type and size for the tray are set correctly in the control panel for the media that you are using Make sure that the media is loaded correctly the size guides are touching the edges of the stack of media and the custom media Switch is set appropriately Make sure that the media you are using does not have any wrinkles or dents from handling and that the media is not contaminated with visible fingerprints or other foreign substances Print quality troubleshooting 213 Smeared toner White areas dropouts n e Make sure to use PRAIS supported media e Make sure that the j operation and location requirements of the printer are met Make sure to use supported media Make sure that the media you are using does not have any wrinkles or dents from handling and that the media is not contaminated with visible fingerprints or other foreign substances Make sure that the media type and size for the tray are set correctly in the control panel for the media that you are using Calibrate the printer Print the Print Quality Troubleshooting Pages see Print quality troubleshooting and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component 214 Chapter8 Problem solving ENWW ENWW Media damage wrinkles curl creases tears Make sure that the operation and location req
149. icator light is not lit Press Stop to return the printer to the Ready state The top cover is not closed properly Close the top cover firmly A printer message other than Ready appears on See Control panel messages the printer control panel The interface cable is not correct for this Select the correct interface cable for your configuration configuration See Parallel configuration Enhanced l O EIO configuration or USB configuration The interface cable is not securely connected to Disconnect and reconnect the interface cable both the printer and the computer The printer is not configured correctly See Changing printer control panel configuration settings for configuration information The interface configurations on the printer s Configure the printer to match the computer configuration page do not match the configuration configurations on the host computer The computer is not working properly Try using an application that you know works properly to check the computer or in DOS type Dir gt Prn at the DOS prompt The computer port that the printer is connected Run another peripheral connected to this port to to is not configured or is not working properly verify that the port is working properly The printer has not been correctly named for the Use the appropriate utility to name the printer on network or Macintosh computer the network For Macintosh OS 9 x computers select the printer from within
150. ick the printer icon and choose Printing Preferences On the File menu click Print As you change settings on the pop up menu click Save Settings On the File menu click Print Change settings that you want on the various pop up menus and then on the main pop up menu click Save Custom Setting These settings are saved as the Custom option To use the new settings you must select the Custom option every time you open a program and print To change configuration settings For example add a physical option such as a tray or enable disable a driver feature such as Allow Manual Duplexing Click Start click Settings and then click Printers Right click the printer icon and choose Properties Select the Configure tab Click Start click Settings and then click Printers or Printers and Faxes Right click the printer icon and choose Properties Select the Device Settings tab Click the desktop printer icon From the Printing menu click Change Setup Delete the printer and reinstall The driver will be auto configured with the new options when it is reinstalled AppleTalk connections only Note Configuration settings may not be available in Classic mode ENWW Operating System Macintosh OS X 2 Macintosh OS X 3 To change settings for all immediate print jobs until the application is closed On the File menu click Print Change settings that you want on the vari
151. ies 246 OZONE production susit essani e eet a vn PAR Pg e QUE RR x D n e adea deas eR aia 246 Power consumption ssssssssssssssssssessseseere nennen nnne rrtrmr tests ne nsn nennen rrr ness 246 cells ES 246 PIASUUCS cis sizes M aaa a aE a a a Naaa 246 HP LaserJet printing supplies c cccccecceceeeeeeeeeeeeeaeeee eee eeeeeeeseeseneeeaaneeeeeeeeteeteeeeeees 246 HP Printing Supplies Returns and Recycling Program Information 247 i i de Te Nol er T D PETS 247 Material restrictions ssesssssssssssssessseseeeeeennne nennen nennen rnnt nrtrr Ennn 247 Material Safety Data Sheet MSDS ssssssssssseenee nennen nnns 247 For more IhformyatiOn ceno eee ehe bows exeunt ea eno cv enced teen EXRRT UNE ds RORIS ENTRAR AQUI E UE LEER R e CA 247 Declaration of Conformity sssssssssssesseeeeenee eene nennen nennen nennen 249 Safely statements iin dee eee a eta did e ba Lu eru aa e Re tua RR DERE RE ERR dena 250 LASCK SATCU T dasa T deed dace E dy antec ea be T T 250 Canadian DOC regulations ciet ect ee erae nean edP BED eua races 250 EMI statement Korea ssssesssseeeem ennemi nnne n enne nnne 250 VCCI statement Japan pretii derer dro eh ea Edda ad er ERE dk ERE 250 ENWW ENWW Laser Statement for Finland Glossary Index xi xii ENWW Printer basics This chapter contains information o
152. ification number private jobs 106 PowerSave changing settings 53 disabling 54 time 53 preconfiguration 11 print cartridge authentication 130 checking the toner level 131 genuine HP 130 life expectancy 131 managing 130 non HP 130 replacing 133 storing 131 print quality menu 43 print server card installing 227 print servers configuring 115 Printer 8 ENWW printer accessories 8 connectivity 8 driver 12 fonts 7 performance 7 personalities 7 printer information pages troubleshooting 145 printer personalities 54 printer settings 42 printing booklets 101 printing menu 42 private jobs deleting 107 printing 106 product stewardship 246 R RAM random access memory 7 recycling print cartridge 246 registration page printing 145 regulations FCC 245 resets menu 47 retrieve job menu 39 S safety statements laser safety 250 laser safety for Finland 251 security page 115 servers configuring 115 service agreements 239 settings embedded Web server 115 software applications 24 installing 16 21 macintosh 15 networks 22 utilities 23 special situations blank back cover 102 custom sized media 102 different first page 102 specifications acoustic 243 dimensions 241 electrical 242 humidity 244 temperature 244 Index 259 status e mail alerts 115 stopping a print request 103 storing jobs deleting 106 printing 105 private jobs 106 proof and hold jobs 105 quick copy jobs 105 storing 104
153. iguring input trays In general do not use paper that is heavier than the media specification recommended for this printer Doing so can cause misfeeds paper jams reduced print quality and excessive mechanical wear 96 Chapter 4 Printing tasks ENWW ENWW HP LaserJet Tough paper When printing on HP LaserJet Tough paper use the following guidelines Handle HP LaserJet Tough paper using the edges Oils from your fingers deposited on HP LaserJet Tough paper can cause print quality problems Use only HP LaserJet Tough paper with this printer HP products are designed to work together for optimum printing results In either the software application or the driver select TOUGH PAPER as the media type or print from a tray that is configured for HP LaserJet Tough paper Preprinted forms and letterhead Observe the following guidelines for best results with preprinted forms and letterhead Forms and letterhead must be printed with heat resistant inks that will not melt vaporize or release hazardous emissions when subjected to the printer s fusing temperature of approximately 190 C 374 F for 0 1 second Inks must be non flammable and should not adversely affect any printer rollers Forms and letterhead should be sealed in a moisture proof wrapping to prevent changes during storage Before loading preprinted paper such as forms and letterhead verify that the ink on the paper is dry During the fusing process wet ink can c
154. in which you can choose to send information about the printer to HP You also have the option to order supplies without sending the printer s information to HP 4 Select the part numbers you want to order and follow the instructions on the screen Ordering directly through the embedded Web server for printers with network ENWW connections 231 Ordering directly through the hp toolbox software The HP toolbox software gives you the ability to order supplies directly from the computer Two things are necessary to use this feature e The HP toolbox software must be installed on your computer It is automatically installed as part of the typical software installation e You must have access to the World Wide Web 1 Atthe bottom right of the screen in the system tray select the hp toolbox icon The software opens in a Web browser Or on the Start menu select Programs and then HP toolbox 2 Onthe left side of the window click Other Links 3 Click Order Supplies The browser opens to the supplies purchasing page 4 Select the supplies you want to order Supplies accessories and part numbers C emm eememw C esse pme E eme onc on ona Q2631A DIMM 256 MB DDR 200 pin SDRAM Accessories J7934A HP Jetdirect 620n fast ethernet print server C9667A Printer cabinet Q3673A Optional 500 sheet paper feeder Tray 3 Q3674A Optional 2 x 500 sheet input tray Tray 3 and Tray 4 C emm omen C emm emee E emma
155. includes the number of pages that were printed on one side the number that were printed on two sides duplexed and totals of the two printing methods for each media size It also lists the average percentage of page coverage for each color 1 Press Menu to enter the MENUS 2 Press v to highlight INFORMATION 3 Press vto select INFORMATION 4 Press v to highlight PRINT USAGE PAGE 5 Press v to select PRINT USAGE PAGE The message Printing USAGE PAGE appears on the display until the printer finishes printing the usage page The printer returns to the Ready state after printing the usage page Printer information pages 111 Demo A demo page is a color photograph that demonstrates print quality 1 Press Menu to enter the MENUS 2 Press to highlight INFORMATION 3 Press v to select INFORMATION 4 Press vw to highlight PRINT DEMO 5 Press v to select PRINT DEMO The message Printing DEMO PAGE appears on the display until the printer finishes printing the demo page The printer returns to the Ready state after printing the demo page Print CMYK samples Use the PRINT CMYK SAMPLES page to print CMYK color samples to match the color values in your application 1 Press Menu to enter the MENUS 2 Press to highlight INFORMATION 3 Press v to select INFORMATION 4 Press to highlight PRINT CMYK SAMPLES 5 Press v to select PRINT CMYK SAMPLES The message Printing CMYK Samples appears on the display unti
156. ing on the size setting the printer might prompt you to move the CUSTOM STANDARD switch in Tray 2 Tray 3 or Tray 4 to the other position Follow the instructions in the prompt and then close the tray A Setting saved message appears and then a prompt appears to configure the paper type If the highlighted paper type is not correct press w or a to highlight the desired paper type Press v to select the paper type A Setting saved message appears and then the current type and size settings are displayed Configuring trays using the Paper Handling menu You can also configure the trays for type and size without a prompt from the printer Use the paper handling menu to configure the trays as follows Configuring input trays 81 Configuring the paper size 1 2 3 4 a Press Menu to enter the MENUS Press v to highlight PAPER HANDLING Press v to select PAPER HANDLING Press to highlight Tray lt N gt Size N represents the number of the tray you are configuring Press v to select Tray lt N gt Size Press or a to highlight the correct size Press v to select the correct size Depending on the tray you are configuring and the size selected the printer might prompt you to adjust the tray guides or to move the CUSTOM STANDARD switch in the tray to the other position Follow the instructions in the prompt and then close the tray Configuring the paper type 1 2 3 4 a Press Menu to enter the MENUS
157. ing print cartridges 135 8 Align the print cartridge with the tracks inside the printer and insert the cartridge until it is completely seated Note If a cartridge is in the wrong slot the control panel will display the message INCORRECT COLOR CARTRIDGE 9 Close the front cover and then close the top cover After a short while the control panel should display Ready 10 Installation is complete Place the used print cartridge in the box in which the new cartridge arrived See the enclosed recycling guide for recycling instructions 11 If you are using a non HP print cartridge check the control panel for further instructions For additional help go to hitp www hp com support j4650 136 Chapter7 Maintenance ENWW Replacing supplies CAUTION ENWW When you use genuine HP supplies the printer automatically notifies you when supplies are nearly depleted The notification to order supplies allows ample time to order new supplies before they need to be replaced Locating supplies Supplies are identified by their labeling and their blue plastic handles The following figure illustrates the location of each supply item Supply item locations 1 fuser 2 print cartridges 3 transfer unit Supply replacement guidelines To facilitate the replacement of supplies keep the following guidelines in mind when setting up the printer e Sufficient space is required above and in the front of the printer
158. inters and computer monitors use different methods of producing color Monitors display colors by light pixels using an RGB red green blue color process but printers print colors using a CMYK cyan magenta yellow and black process Several factors can influence your ability to match printed colors to those on your monitor These factors include e print media e printer colorants inks or toners for example e printing process inkjet press or laser technology for example e overhead lighting e personal differences in perception of color e software applications e printer drivers e computer operating system e monitors e video cards and drivers e operating environment humidity for example Keep the above factors in mind when colors on your screen do not perfectly match your printed colors For most users the best method for matching colors on your screen to your printer is to print sRGB colors PANTONE color matching PANTONE has multiple color matching systems PANTONE Matching System is very popular and uses solid inks to generate a wide range of color hues and tints See http www hp com support j4650 for details on how to use PANTONE Matching System with this printer Sample book color matching The process for matching printer output to preprinted sample books and standard color references is complex In general you can obtain a reasonably good match to a sample book if the inks used to create the sam
159. inued Q3673 90901 HP Color LaserJet 4650 Series 500 Sheet Input Tray Install Guide For downloadable versions go to http www hp com support lj4650 When connected select Manuals Q3674 90901 HP Color LaserJet 4650 Series 2 x 500 Sheet Input Tray Install Guide For downloadable versions go to http www hp com support lj4650 When connected select Manuals HP Color LaserJet 4650 Series Print Cartridge Install Guide For downloadable versions go to http www hp com support lj4650 When connected select Manuals Q3675 90901 HP Color LaserJet 4650 Series Image Transfer Kit Install Guide For downloadable versions go to http www hp com support lj4650 When connected select Manuals Q3676 90901 HP Color LaserJet 4650 Series Image Fuser Kit Install Guide For downloadable versions go to http www hp com support lj4650 When connected select Manuals HP Color LaserJet 4650 Series Printer Cabinet Install Guide For downloadable versions go to http www hp com support lj4650 When connected select Manuals HP Color LaserJet 4650 Series Software Technical Reference Guide For downloadable versions go to http www hp com support lj4650 When connected select Manuals 234 AppendixB Supplies and accessories ENWW C Service and Support Hewlett Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP Color LaserJet 4650 4650n 4650dn 4650dtn One year limited warranty and 4650hdn printer HP w
160. is product meets ENERGY STAR Guidelines for energy efficiency For more information see http www energystar gov Paper use This product s optional automatic duplex feature two sided printing see Two sided duplex printing and N up printing multiple pages printed on one page capability can reduce paper usage and the resulting demands on natural resources Plastics Plastic parts over 25 grams have markings according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product s life HP LaserJet printing supplies In many countries regions this product s printing supplies print cartridges fuser and transfer unit can be returned to HP through the HP Printing Supplies Returns and Recycling Program An easy to use and free takeback program is available in over 48 countries regions Multilingual program information and instructions are included in every new HP LaserJet print cartridge and supplies package 246 Appendix E Regulatory information ENWW ENWW HP Printing Supplies Returns and Recycling Program Information Since 1990 the HP Printing Supplies Returns and Recycling Program has collected millions of used LaserJet print cartridges that otherwise might have been discarded in the world s landfills The HP LaserJet print cartridges and supplies are collected and bulk shipped to our resource and recovery partners who disassemble the cartridges After a t
161. ituations Use these guidelines when printing on special types of media Printing a different first page Use the following procedure to print the first page of a document on a different media type than the rest of the document for example to print the first page of a document on letterhead paper and the rest on plain paper 1 From your application or printer driver specify a tray for the first page and another tray for the remaining pages For more information about how to access the printer drivers see Accessing the printer drivers 2 Load the special media into the tray that you specified in step 1 3 Load the media for the remaining pages of the document into another tray You can also print on different media by using the printer control panel or printer driver to set the types of media that are loaded in the trays and then selecting the first and remaining pages by media type Printing a blank back cover Use the following procedure to print a blank back cover You can also select an alternate paper source or print on a different media type than the rest of the document 1 On the printer driver s Paper tab select Use different paper then from the drop down list select Back Cover check Add a blank back cover and then click OK 2 For more information about how to access the printer drivers see Accessing the printer drivers You can also select an alternate paper source or print a blank back cover on a differe
162. jassa lueteltuja k ytt j n teht v ksi tarkoitettuja yll pitotoimia jotka voidaan suorittaa ilman erikoisty kaluja VARO Mik li kirjoittimen suojakotelo avataan olet alttiina n kym tt m llelasers teilylle laitteen ollessa toiminnassa l katso s teeseen VARNING Om laserprinterns skyddsh lje ppnas d apparaten r i funktion uts ttas anv ndaren f r osynlig laserstr lning Betrakta ej str len Tiedot laitteessa k ytett v n laserdiodin s teilyominaisuuksista Aallonpituus 775 795 nm Teho 5 mW Luokan 3B laser Safety statements 251 252 AppendixE Regulatory information ENWW Glossary bidirectional communication bin BOOTP chooser CMYK control panel DDR default DHCP DIMM duplex EIO ENWW Two way data transmission A receptacle for holding printed pages Abbreviation for Bootstrap Protocol an Internet protocol that allows a computer to find its own IP address A Macintosh accessory that allows you to select a device An acronym for colors cyan magenta yellow and black The area on the printer that contains buttons and a display screen Use the control panel to set printer settings and to get information about the printer s status Acronym for double data rate The normal or standard setting for hardware or software An acronym for dynamic host configuration protocol DHCP enables individual computers or peripherals connected to a network to find their ow
163. job already stored under the same user and job name and the printer needs additional space the printer may delete other stored jobs starting with the oldest The default number of jobs that can be stored is 32 You can change the number of jobs that can be stored from the control panel For more information about setting the job storage limit see Configure device menu A job can be deleted from the control panel from the embedded Web server or from HP Web Jetadmin To delete a job from the control panel use the following procedure 1 Press Menu to enter MENUS RETRIEVE JOB is highlighted Press v to select RETRIEVE JOB Press to highlight your USER NAME Press v to select your USER NAME Press to highlight a JOB NAME Press v to select the JOB NAME Press to highlight DELETE Press v to select DELETE Press v to delete the job Oo ON Oa FF YN Private jobs This option allows you to send a print job directly to the printer memory Selection of Private Job activates the PIN field The print job can be printed only after you type a PIN in the printer control panel After the job is printed the printer removes the job from the printer memory This feature is useful when you are printing sensitive or confidential documents that you do not want to leave in an output bin after printing Private Job stores the print job on the hard disk or in printer RAM memory After it is released for printing the private job is immediately de
164. l messages Control panel message 10 X X SUPPLY MEMORY ERROR alternates with For help press The supplies gauge will display the consumption levels of print cartridges 13 12 00 JAM IN DUPLEX PATH For help press 13 XX Y2 MULTIPLE JAMS IN DUPLEX PATH For help press 13 XX Y2 MULTIPLE JAMS IN PAPER PATH For help press 148 Chapter8 Problem solving The printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing The following control panel messages correspond to the color of the print cartridge 10 00 00 black print cartridge 10 00 01 cyan print cartridge 10 00 02 magenta print cartridge 10 00 03 yellow print cartridge There is a jam in the duplex path There is a jam in the duplex path There are multple jams in the paper path Turn the printer off and then back on Press for more information If the error persists contact HP Support at http www hp com support lj4650 Press for detailed information about clearing the jam Press 4 and to step through the instructions If the message persists after clearing all pages contact HP Support at http www hp com support lj4650 Press for detailed information about clearing the jam Press 4 and to step through the instructions If the message persists after clearing all pages contact HP Support at http www hp com support lj4650 Press for detailed inf
165. l specifications for the product or e improper site preparation or maintenance HP s limited warranty is valid in any country region or locality where HP has a support presence for this product and where HP has marketed this product The level of warranty service you receive may vary according to local standards HP will not alter form fit or function of the product to make it operate in a country region for which it was never intended to function for legal or regulatory reasons TO THE EXTENT ALLOWED BY LOCAL LAW THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION WHETHER WRITTEN OR ORAL IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE Some countries regions states or provinces do not allow limitations on the duration of an implied warranty so the above limitation or exclusion might not apply to you This warranty gives you specific legal rights and you might also have other rights that vary from country region to country region state to state or province to province TO THE EXTENT ALLOWED BY LOCAL LAW THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES EXCEPT AS INDICATED ABOVE IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT SPECIAL INCIDENTAL CONSEQUENTIAL INCLUDING LOST PROFIT OR DATA OR OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTH
166. l the printer finishes printing the demo page The printer returns to the Ready state after printing the demo page Print RGB samples Use the PRINT RGB SAMPLES page to print RGB color samples to match the color values in your application 1 Press Menu to enter the MENUS 2 Press to highlight INFORMATION 3 Press v to select INFORMATION 4 Press to highlight PRINT RGB SAMPLES 5 Press v to select PRINT RGB SAMPLES The message Printing RGB Samples appears on the display until the printer finishes printing the demo page The printer returns to the Ready state after printing the demo page File directory The file directory page contains information for all installed mass storage devices This option does not appear if no mass storage devices are installed 1 Press Menu to enter the MENUS 2 Press to highlight INFORMATION 3 Press v to select INFORMATION 112 Chapter 5 Managing the printer ENWW ENWW 4 Press to highlight PRINT FILE DIRECTORY 5 Press v to select PRINT FILE DIRECTORY The message Printing FILE DIRECTORY appears on the display until the printer finishes printing the file directory page The printer returns to the Ready state after printing the file directory page PCL or PS font list Use the font lists to see which fonts are currently installed in the printer The font lists also show which fonts are resident on an optional hard disk accessory or flash DIMM 1 Press Menu to enter t
167. leshoot the HP Jetdirect print server HP Driver Pre Configuration Guide 2 Chapter 1 Printer basics ENWW ENWW For detailed information about configuring printer drivers go to http www hp com go hpdpc sw HP Embedded Web Server User Guide Information about using the embedded Web server is available on the CD ROM that came with the printer Accessory and Consumable Installation Guides Provides step by step instructions for installing the printer s accessories and consumables Supplied with the printer s optional accessories and consumables Using the printer CD ROM User Guide Provides detailed information on using and troubleshooting the printer Available on the CD ROM included with the printer Online Help Provides information on printer options that are available from within printer drivers To view a Help file access the online Help through the printer driver Quick access to printer information 3 Printer configurations Thank you for purchasing the HP Color LaserJet 4650 series printer This printer is available in the configurations described below HP Color LaserJet 4650 Part number Q3668A The HP Color LaserJet 4650 printer is a four color laser printer that prints 22 pages per minute ppm for letter sized paper and 22 ppm for A4 size paper e Trays The printer comes with a multipurpose tray Tray 1 that holds up to
168. lete set of letters numerals and symbols in a typeface The assembly that uses heat to fuse the toner onto the paper or other media Various shades of gray A halftone pattern uses differing sizes of ink dots to produce a continuous tone image such as a photograph HP product for network printing HP trademarked Web based printer control software that lets you use a computer to manage any peripheral connected to an HP Jetdirect print server An acronym for input output and refers to computer port settings The unique number assigned to a computer device connected to a network An acronym for internetwork packet exchange sequenced packet exchange A single keystroke or command that results in a series of actions or instructions The paper labels transparencies or other material on which the printer prints the image ENWW memory tag monochrome mopy network network administrator page buffer parallel cable parallel port PCL peripheral personality pixel PJL PostScript PPD Print Task Quick Set printer driver ENWW A memory partition with a specific address Black and white Devoid of color The HP term for multiple original prints capability A system of computers interconnected by telephone wires or other means in order to share information A person who manages a network Temporary printer memory used to hold page data while the printer creates an image of the
169. leted from the printer If more copies are needed you have to reprint the job from the program If you send a second private job to the printer with the same user name and job name as an existing private job and you have not released the original job for printing the job will overwrite the existing job regardless of the PIN Private jobs are deleted if power to the printer is turned off A lock symbol next to a job name indicates that the job is private Specify that a job is private from the driver Select the Private Job option and type a 4 digit PIN To avoid overwriting jobs with the same name also specify a username and job name Printing a private job 1 Press Menu to enter MENUS RETRIEVE JOB is highlighted 2 Press vto select RETRIEVE JOB Press to highlight your USER NAME 4 Press v to select your USER NAME 106 Chapter4 Printing tasks ENWW ENWW Press to highlight a JOB NAME Press v to select the JOB NAME PRINT is highlighted 7 Press vto select PRINT 8 Press a or v to select the first digit of the PIN 9 Press v to select the digit The number changes to an asterisk 10 Repeat steps 8 and 9 for the remaining three digits of the PIN 11 Press v when finished entering the PIN 12 Press a or to select the number of copies 13 Press v to print the job Deleting a private job A private job can be deleted from the printer control panel You can delete a job without printing it or IT WILL BE AUTO
170. m the browser To view hp toolbox On the Start menu select Programs select HP Color LaserJet 4650 and then select HP LaserJet toolbox You can also view the HP toolbox by clicking the system tray icon or the desktop icon The HP toolbox opens in a Web browser Once you open the URL you can bookmark it so that you can return to it quickly in the future Using the hp toolbox 117 HP toolbox sections The HP toolbox software contains the following sections Status tab Troubleshooting tab Alerts tab Documentation tab Device Settings button Other links Each page in the HP toolbox contains links to the HP website for the following information Product registration Product support Ordering supplies HP Instant support You must have Internet access to use any of these links If you use a dial up connection and did not connect when you first opened the HP toolbox you must connect before you can visit these websites Status tab The Status tab has links to the following main pages Device Status View printer status information This page will indicate printer conditions such as a paper jam or an empty tray Use the virtual control panel buttons on this page to change printer settings After you correct a problem with the printer click the Refresh button to update the device status Supplies Status View detailed supplies status such as the percent of toner remaining in the print cartridges and the number o
171. maged and not stuck together Do not use envelopes with pressure sensitive adhesive To load envelopes into Tray 1 To avoid jams do not remove or insert envelopes during printing 1 Open Tray 1 Configuring input trays 85 2 Load up to 20 envelopes in the center of Tray 1 with the side to be printed facing down and the postage end toward the printer Slide the envelopes into the printer as far as they will go without forcing them 3 Adjust the guides to touch the envelope stack without bending the envelopes Make sure the envelopes fit under the tabs on the guides Printing envelopes 1 Specify Tray 1 or select the media source by size in the printer driver 2 If your software does not automatically format an envelope specify Landscape for page orientation in your software application or printer driver Use the following guidelines to set margins for return and destination addresses on Commercial 10 or DL envelopes 15 mm 0 6 inches 15 mm 0 6 inches 102 mm 4 inches 51 mm 2 inches Note For envelopes of other sizes adjust the margin settings appropriately 3 Select Print from the software application or printer driver 86 Chapter 4 Printing tasks ENWW Note CAUTION CAUTION ENWW Printing from Tray 2 Tray 3 and Tray 4 Tray 2 and optional Tray 3 and Tray 4 each hold up to 500 sheets of standard paper or a 50 8 mm 2 inch stack of labels Tray 2 stacks above Tray 3 and Tray 4 is
172. mation about how to access the printer drivers see Accessing the printer drivers e Once the two sided printing option is shown select the appropriate two sided printing options in the printer driver software Two sided printing options include page and binding orientation For more information about options for binding 2 sided printing jobs see Options for binding two sided printing jobs e Automatic two sided printing is not supported for certain media types including transparencies envelopes labels heavy extra heavy cardstock and Tough paper The maximum weight paper for automatic duplex printing is 105 g m 28 Ib bond e Automatic two sided printing only supports letter legal and A4 paper sizes e Manual two sided printing can support all sizes and more types of media Transparencies envelopes and labels are not supported e If both automatic and manual two sided printing are enabled the printer will automatically print on two sides if the size and type are supported by the duplexer Otherwise it will manually duplex Chapter 4 Printing tasks ENWW CAUTION Note Note ENWW e For best results avoid two sided printing with rough textured heavy weight media e When using special media such as letterhead or forms place the media face down in Trays 2 3 or 4 Place special media face up in Tray 1 This is different than for one sided printing Control panel settings for automatic two sid
173. messages continued Control panel message TRAY XX SIZE SIZE Recommend move tray switch to STANDARD Then close tray alternates with TRAY XX SIZE lt SIZE gt then close tray TRAY XX SIZE SIZE Setting not saved alternates with TRAY XX SIZE SIZE To change move tray switch to CUSTOM TRAY XX SIZE lt SIZE gt Setting not saved alternates with TRAY XX SIZE SIZE To change move guide in tray X TRAY XX SIZE SIZE Setting saved TRAY XX SIZE SIZE Setting saved alternates with TRAY XX SIZE SIZE Recommend move tray switch to STANDARD Then close tray ENWW A detectable media size was selected from the menu and the tray is open Although not required the size selected can be automatically sensed if the tray Switch is moved to STANDARD A non detectable media size was selected from the menu and the tray switch is set to STANDARD In order to change the tray size to the size selected the tray switch must first be in the custom position A detectable media size was selected from the menu but the tray guide sensors detect a different size The size selected from the menu does not match the size detected by the tray Size detection occurs when the tray Switch is set to the STANDARD position The tray switch is already in the correct position for the size selected The size selected from the menu has been saved A detectable media size was selected from the m
174. more information on printer features see the Hewlett Packard website at http www hp com support lj4650 Features Performance User interface e e e Supported printer personalities Storage features Environmental features 22 pages per minute ppm for letter sized paper and 22 ppm for A4 sized paper Prints on transparencies and glossy paper 160 megabytes MB of memory for the HP Color LaserJet 4650 4650n and 4650dn 128 MB of dual data rate DDR plus 32 MB of additional memory on the formatter board and an additional DDR slot Memory specification HP Color LaserJet 4650 series printers use 200 pin small outline dual inline memory modules SODIMM that support 128 or 256 MB of RAM 288 MB of memory for the HP Color LaserJet 4650dtn and 4650hdn 256 MB DDR plus 32 MB of additional memory on the formatter board and an additional DDR slot Can be expanded to 544 MB 512 MB of DDR memory plus 32 MB of memory on the formatter board Optional hard disk drive can be added via an EIO slot included with the HP Color LaserJet 4650hdn printer Graphic display on control panel Enhanced Help with animated graphics Embedded Web server to access support and order supplies network connected printers HP toolbox software to provide printer status and alerts configure printer settings view documentation and troubleshooting information and print internal printer information pages HP PCL 6 HP PCL 5c PostScript 3
175. mputers the installation program for the printer software automatically checks the computer for Internet access to obtain the latest drivers Operating PCL 6 PCL 5c system Windows 98 v Web only v v Me 4 0 Windows 2000 2000 vy Web only Web only rl XP ER Webony aoe NN only Server 2003 Macintosh OS OS E Not all printer NE are EE re from all drivers or operating systems NENNT the online Help in your driver for available features PostScript Printer Description files Note If your system did not automatically check the Internet for the latest drivers during software installation download them from http www hp com support Ij4650 Once connected select Downloads and Drivers to find the driver you wish to download You can obtain Model Scripts for UNIX and Linux by downloading them from the Internet or by requesting them from an HP authorized service or support provider See the support flyer that came in the printer box OS 2 drivers are available from IBM and are packaged with OS 2 Note If the printer driver you want is not on the printer CD ROM or is not listed here check the installation notes and Readme files to see if the printer driver is supported If it is not supported contact the manufacturer or distributor of the program you are using and request a driver for the printer 12 Chapter 1 Printer basics ENWW Note Note ENWW Additional drivers The following drivers
176. n configuration information including the IP address An acronym for dual in line memory module A small circuit board that holds memory chips A feature that allows printing on both sides of a sheet of paper An acronym for Enhanced Input Output A hardware interface used for adding an internal print server network adaptor hard disk and other plug in functionality for HP printers Glossary 253 embedded Web server Emulated PostScript firmware Flash memory card font fuser grayscale halftone pattern HP Jetdirect HP Web Jetadmin I O IP address IPX SPX macro media 254 Glossary A server that is completely contained within a device Embedded Web servers provide management information about the device They are helpful for managing single devices on a small network By using a Web browser to access an embedded Web server network users can obtain network printer status updates perform simple troubleshooting operations change device configuration settings and link to online customer support When you need to manage many network devices it is more effective to use an integrated Web server management tool such as HP Web Jetadmin Software that emulates Adobe PostScript a programming language that describes the appearance of the printed page Programming instructions that are stored in a read only memory unit inside the printer A small sized high quality removable memory card A comp
177. n select the Specify a Location check box clear all other check boxes and then click Next Type the letter for the root directory For example X where X is the letter of the root directory on the CD ROM drive Click Next Follow the instructions on the computer screen Click Finish when installation has completed Select a language and follow the instructions on the computer screen on on 2 Print a Test Page or a page from any software program to make sure that the software is correctly installed If installation fails reinstall the software If this fails check the installation notes and readme files on the printer CD ROM or the flyer that came in the printer box or go to http www hp com support j4650 for help or more information Uninstalling the software This section explains how to uninstall the printing system software To remove software from Windows operating systems Use the Uninstaller in the HP LaserJet 4650 Tools program group to select and remove any or all of the Windows HP printing system components Click Start and then click Programs Point to HP LaserJet 4650 and then click Tools Click Uninstaller Click Next Select the HP printing system components you want to uninstall Click OK Seo ow ON qo Follow the instructions on the computer screen to complete the uninstallation Printer software 21 To remove software from Macintosh operating systems Drag the HP LaserJet folder and
178. n setting up your printer and becoming familiar with its features The following topics are covered Quick access to printer information Printer configurations Printer features Walk around Printer software Print media specifications ENWW Quick access to printer information World Wide Web links Printer drivers updated HP printer software and product information and support may be obtained from the following URLs e http www hp com support lj4650 Printer drivers may be obtained from the following sites e n China ftp www hp com cn support lj4650 e n Japan ftp www jpn hp com support lj4650 e In Korea http www hp co kr support lj4650 e n Taiwan http www hp com tw support j4650 or the local driver website http www dds com tw To order supplies e United States http www hp com go ljsupplies e Worldwide http www hp com ghp buyonline html To order accessories e http www hp com go accessories User guide links For the latest version of the HP Color LaserJet 4650 series printer go to http www hp com support lj4650 Where to look for more information Several references are available for use with this printer See http www hp com support lj4650 Setting up the printer Getting Started Guide Provides step by step instructions for installing and setting up the printer HP Jetdirect Print Server Administrator s Guide Provides instructions to configure and troub
179. nd Maximum size paper 216 by 356 mm 60 to 105 g m 500 sheets 8 5 by 14 in 16 to 28 Ib bond 75 g m 20 Ib bond Standard size glossy 75 to 120 g m 200 sheets paper letter A4 legal 20 to 32 Ib bond executive JIS B5 A5 Minimum size glossy 182 by 210 mm 75 to 120 g m 200 sheets paper 7 16 by 8 17 in 20 to 32 Ib bond Maximum size glossy 216 by 356 mm 75 to 120 g m 200 sheets paper 8 5 by 14 in 20 to 32 Ib bond Standard size label 60 to 105 g m Maximum stack letter A4 legal 16 to 28 Ib bond height 50 mm 2 in executive JIS B5 A5 Minimum size label 182 by 210 mm 75 to 120 g m Maximum stack 7 16 by 8 17 in 20 to 32 Ib bond height 50 mm 2 in Maximum size label 216 by 356 mm 75 to 120 g m Maximum stack 8 5 by 14 in 20 to 32 Ib bond height 50 mm 2 in Transparencies letter 0 13 to 0 13 mm thick 100 sheets A4 5 to 5 mils thick 0 13 mm thick 5 mils thick 26 Chapter 1 Printer basics ENWW ENWW Tray 2 and optional Trays 3 and 4 media sizes continued Tray 2 optional Tray Weight or thickness Capacity 3 and Tray 4 Standard HP Tough 0 13 to 0 13 mm thick Maximum stack Paper letter A4 legal 5 to 5 mils thick height 10 mm 0 6 in executive JIS B5 A5 Minimum size 76 2 by 127 mm 0 13 to 0 13 mm thick Maximum stack HP Tough Paper 3 by 5 in 5 to 5 mils thick height 10 mm 0 6 in Trays 2 3 and 4 use Custom size specifically for B5 ISO Trays 2 3 and 4
180. nese VCCI statement 250 Jetdirect print servers configuring 115 job held timeout 50 258 Index job storage limit 50 K Korean EMI statement 250 L language changing 58 embedded Web server 115 lights 33 M maintenance agreements 239 media colored paper 95 envelopes 95 glossy paper 94 heavy paper 96 labels 95 letterhead 97 loading in Tray 1 83 loading Tray 2 Tray 3 Tray 4 87 89 maximum size 8 ordering 233 preprinted forms 97 recycled paper 97 selecting 78 size 25 tough paper 97 transparencies 94 type 8 25 weight 8 25 memory adding 108 217 enabling 225 menu map description 40 printing 110 menus configure device 42 diagnostics 48 I O input output 46 information 40 paper handling 41 print quality 43 printing 42 resets 47 retrieve job 39 system setup 44 messages error 147 status 147 warning 147 ENWW N networks administrative tools 24 AppleTalk 73 configuring 62 configuring with embedded Web server 116 disabling DLC LLC 66 disabling IPX SPX 66 disabling protocols 66 I O interfaces 72 idle timeout 67 IP address 63 link speed 68 local and default gateway 65 Novell NetWare 72 Novell NetWare frame type 62 software 22 subnet mask 64 syslog server 65 TCP IP parameters 63 UNIX Linux 73 Windows 73 P paper handling 8 paper handling menu 41 paper path test page printing 145 parallel configuration 69 passwords network 115 personality setting 54 PIN personal ident
181. ng Kit Count YES is selected in the Reset Supplies No action necessary menu to reset the counts for any of the supplies that cannot be detected as new Restoring The printer is restoring settings Restoring The printer is restoring factory settings No action necessary factory settings Rotating COLOR A component test is in progress the Press Stop when ready to stop this test component selected is the color Cartridge motor motor To exit press SroP key Rotating motor The printer is executing a Component Press Stop when ready to stop this test T it Test and the component selected is a o exit press motor SroP key Setting saved A menu selection has been saved ENWW Control panel messages 173 Control panel messages continued Control panel message SIZE MISMATCH TRAY XX SIZE For help press alternates with Ready Tray X TYPE SIZE Size detected by tray alternates with Tray X TYPE SIZE To change size or type press v Tray X TYPE SIZE Size specified by user alternates with TRAY XX TYPE SIZE To change size or type pressv TRAY X EMPTY TYPE SIZE alternates with Ready TRAY X OPEN For help press alternates with Ready 174 Chapter8 Problem solving The tray is loaded with media longer or shorter in the feed direction than the size configured for the tray The printer is reporting the current configuration of tray X The tray switch i
182. ns See Supported media weights and sizes A supply item is installed incorrectly causing Verify that all print cartridges the transfer unit repeated jams and the fuser are correctly installed You are reloading paper that has already passed Do not use media that has been previously through a printer or copier printed on or copied An input tray is loaded incorrectly Remove any excess media from the input tray Press media down in the input tray so it fits below the tabs and within the media width guides See Configuring input trays Print media is skewed Input tray guides are not adjusted correctly Adjust input tray guides so they hold media firmly in place without bending it If media heavier than 105 g m 28 Ib is loaded into Tray 2 Tray 3 or Tray 4 the media might skew Print media is binding or sticking together Remove media flex it rotate it 180 degrees or flip it over Reload media into the input tray Do not fan media Print media is removed before it settles into the Reset the printer Wait until the page completely output bin settles in the output bin before removing it When duplexing the print media is removed Reset the printer and print the document again before the second side of the document is printed Wait until the page completely settles in the output bin before removing it Print media is in poor condition Replace the print media Print media is not picked up by the internal Remove the
183. nt media type than the rest of the document If desired select a different source and type from the drop down lists Printing on custom size media The printer supports single sided printing on custom size media Tray 1 supports media sizes from 76 by 127 mm 3 by 5 inches to 216 by 356 mm 8 5 by 14 inches Tray 2 and optional Tray 3 and Tray 4 support media sizes from 182 by 210 mm 7 16 by 8 27 inches to 216 by 356 mm 8 5 by 14 inches When printing on custom size media if Tray 1 is configured in the printer control panel as TRAY X TYPE ANY TYPE and TRAY X SIZE ANY SIZE the printer will print on whatever media is loaded in the tray When printing on custom size media from Trays 2 3 or 4 adjust the switch on the tray to the custom position and from the control panel set the media size to custom or ANY CUSTOM Some software applications and printer drivers allow you to specify custom paper size dimensions You can configure custom paper sizes from the printer driver s Paper tab or Forms tab Windows 2000 and XP Be sure to set the correct paper size in both the page setup and print dialog boxes 102 Chapter4 Printing tasks ENWW Note ENWW For more information about how to access the printer drivers see Accessing the printer drivers If your software application requires you to calculate margins for custom size paper see the online Help for that application Stopping a print request You can stop a print request
184. nting patterns of dots overlaying and varying their spacing to produce various colors Varying the shade or color of the paper will affect the shades of the printed colors Printing images To obtain the best print quality when printing images use HP High Gloss Laser Paper Q2420A with the HP High Gloss Images media type setting e In either the software application or the printer driver select HIGH GLOSS IMAGES as the media type or print from a tray that is configured for glossy paper e You can also configure the printer using settings on the printer control panel See Configuring input trays for more information Envelopes Envelopes can be printed only from Tray 1 Set the tray s media size to the specific envelope size See Printing envelopes from Tray 1 Adhering to the following guidelines will help ensure proper printing on envelopes and help prevent printer jams e Do not load more than 20 envelopes into Tray 1 e The weight rating of envelopes should not exceed 105 g m 28 Ib bond e Envelopes should be flat e Donotuse envelopes with windows or clasps e Envelopes must not be wrinkled nicked or otherwise damaged e Envelopes with peel off adhesive strips must use adhesives that can withstand the heat and pressures of the printer s fusing process e Envelopes should be loaded face down and with the postage end feeding into the printer first Labels For printing labels set the tray s media type t
185. nto the output bin The message will disappear when the job is finished No action necessary No action necessary No action necessary To clear the message press the v key If the message persists turn the printer off and then back on Note This will also delete any files saved in RAM To clear the message press the v key If the message persists turn the printer off and then back on If the message still persists contact HP Support To clear the message press the v key If the message persists turn the printer off and then back on If the message reappears there may be a problem with the software application To enable writing to the RAM disk turn off write protection using HP Web Jetadmin software To clear the message press the v key If the message persists turn the printer off and then back on Control panel messages 165 Control panel messages continued Control panel message Ready The supplies gauge will display the consumption levels of print cartridges Ready Diagnostics mode To exit press STOP KEY Receiving upgrade REMOVE ALL PRINT CARTRIDGES To exit press STOP KEY Remove at least one print cartridge To exit press STOP KEY REPLACE COLOR CARTRIDGE The supplies gauge will display the consumption levels of print cartridges alternates with For help press The supplies gauge will display the consumption levels of print cartridg
186. ntrol panel messages the printer control panel The parallel port may have a DOS timeout error Add a MODE command to the AUTOEXEC BAT file See the DOS manual for additional information The PS PostScript Emulation personality is not Select PS or AUTO for the printer language For selected more information see Changing printer control panel configuration settings The correct driver is not selected in the software Select the driver for PostScript Emulation for this application or printer driver printer in the software application or printer driver For more information about how to access the printer drivers see Accessing the printer drivers The printer is not properly configured See Changing printer control panel configuration settings 200 Chapter8 Problem solving ENWW ENWW Printer is on but nothing prints continued The computer port is not configured or is not Run another peripheral connected to this port to working properly verify that the port is working properly The printer has not been correctly named for the Use the appropriate utility to name the printer on network or for a Macintosh computer the network For Macintosh OS 9 x computers select the printer from within the Chooser For Macintosh OS X 1 and later open the Print Center Application select the connection type and then select the printer Printer is on but is not receiving data The printer s Ready ind
187. o LABELS in the printer control panel See Configuring input trays When printing labels use the following guidelines e Verify that the labels adhesive material can tolerate temperatures of 190 C 374 F for 0 1 second e Verify that there is no exposed adhesive material between the labels Exposed areas can cause labels to peel off during printing which can cause printer jams Exposed adhesive can also cause damage to printer components Printing on special media 95 CAUTION e Donotre feed a sheet of labels e Verify that the labels lie flat e Donot use labels that are wrinkled bubbled or otherwise damaged Heavy paper The following heavy paper types can be used with the HP Color LaserJet 4650 series printer Heavy 105 119 g m 28 32 Ib Extra heavy 120 163 g m Cardstock 164 200 g m Intermediate 90 104 g m Tough paper 5 mil a When printing on heavy paper types use the following guidelines e Use Tray 1 for paper that is heavier than 120 g m to 200 g m 32 Ib bond up to 53 Ib bond e For optimum results when printing on heavy paper use the printer control panel to set the media type for the tray to HEAVY e In either the software application or the driver select Heavy as the media type or print from a tray that is configured for heavy paper e Because this setting affects all print jobs it is important to return the printer back to its original settings once the job has printed See Conf
188. of the printer changes Whenever the printer is ready not busy and has no pending warning messages the status message Ready is displayed if the printer is online Warning messages Warning messages inform you of data and print errors These messages typically alternate with the Ready or Status messages and remain displayed until the v button is pressed If CLEARABLE WARNINGS is set to JOB in the printer s configuration menu these messages are cleared by the next print job Error messages Error messages communicate that some action must be performed such as adding paper or clearing a paper jam Some error messages are auto continuable if AUTO CONTINUE ON the printer will continue normal operation after displaying an auto continuable error message for 10 seconds Any button pressed during the 10 second display of an auto continuable error message will override the auto continue feature and the function of the button pressed will take precedence For example pressing the Menu button will display the main menu Critical error messages Critical error messages inform you of a device failure Some of these messages can be cleared by turning the printer off and then on These messages are not affected by the AUTO CONTINUE setting If a critical error persists service is required The following table lists and describes control panel messages in alphabetical order Control panel message types 147 Control panel messages Control pane
189. ome off of preprinted paper When duplex printing load pre printed forms and letterhead into Tray 2 and Tray 3 with the front of the page facing down and the top edge of the page towards the back of the printer To load pre printed forms and letterhead into Tray 1 load them with the front of the page facing up and the bottom edge feeding into the printer first Recycled paper This printer supports the use of recycled paper Recycled paper must meet the same specifications as standard paper See the HP LaserJet Printer Family Print Media Guide Hewlett Packard recommends that recycled paper contain no more than 5 percent ground wood Printing on special media 97 Two sided duplex printing Note 98 Some printer models are capable of duplex printing printing on both sides of a page To find out which models support automatic two sided printing see Printer configurations All printer models support manual two sided printing You must specify two sided printing options in your software application or in the printer driver in order to print on both sides of the page If this option is not visible in the software application or printer driver use the following information to make duplex printing options available To use two sided printing e Verify that the printer driver is configured to show the two sided printing options automatic and or manual For instructions see the online Help for the printer driver or for more infor
190. on 5 percent coverage of individual colors Approximate life is based on 3 000 pages per month You can use the HP toolbox software or the embedded Web server to order supplies For more information see Using the hp toolbox or Using the embedded Web server 138 Chapter7 Maintenance ENWW Configuring alerts You can use HP Web Jetadmin or the printer s embedded Web server to configure the system to alert you of problems with the printer The alerts take the form of e mail messages to the e mail account or accounts that you specify You can configure the following e the printer s you want to monitor e what alerts are to be received for example alerts for paper jams paper out supplies status and cover open e the e mail account to which the alerts should be forwarded Software Information location HP Web Jetadmin See HP Web Jetadmin for general information about HP Web Jetadmin See the HP Web Jetadmin Help system for details on alerts and how to set them up Embedded Web server See Using the embedded Web server for general information about the embedded Web server See the embedded Web server Help system for details on alerts and how to set them up You can also receive alerts through the HP toolbox software These alerts display as either a pop up window or an animated taskbar icon The HP toolbox software does not send alerts in the form of an e mail message You can configure the HP toolbox software
191. on the print queue On the Printers menu click Show Info Select the Installable Options menu Note Configuration settings may not be available in Classic mode Software for Macintosh computers The HP installer provides PostScript Printer Description PPD files Printer Dialog Extensions PDEs and the HP LaserJet Utility for use with Macintosh computers The embedded Web server can be used by Macintosh computers if the printer is connected to a network ENWW Printer software 15 Note Note Note 16 PPDs PPDs in combination with the Apple PostScript drivers allow you to gain access to the printer features and allow the computer to communicate with the printer An installation program for the PPDs PDEs and other software is provided on the CD ROM Use the appropriate PS driver that comes with the operating system HP LaserJet Utility Use the HP LaserJet Utility to control features that are not available in the driver The illustrated screens make selecting printer features easier than ever Use the HP LaserJet Utility to do the following e name the printer assign it to a zone on the network and download files and fonts e configure and set the printer for Internet protocol IP printing The HP LaserJet Utility is not currently supported for OS X but the utility is supported for the Classic environment Installing the printing system software The following sections contain instructions for installin
192. or LaserJet 4650 printer since installation the driver can be automatically updated with the new configuration in environments that support bidirectional communication Click the Update Now button to automatically reflect the new configuration in the driver The Update Now feature is not supported in environments where shared Windows NT 4 0 Windows 2000 or Windows XP clients are connected to Windows NT 4 0 Windows 2000 or Windows XP hosts Printer software 11 HP Driver Preconfiguration HP Driver Preconfiguration is a software architecture and set of tools that allows HP software to be customized and distributed in managed corporate printing environments Using HP Driver Preconfiguration information technology IT administrators can preconfigure the printing and device defaults for HP printer drivers before installing the drivers in the network environment For more information see the HP Driver Preconfiguration Support Guide which is available at http www hp com support 1lj4650 Printer drivers Printer drivers allow you to gain access to the printer features and allow the computer to communicate with the printer using a printer language Check the installation notes and readme files on the printer CD ROM for additional software and languages The following printer drivers are included with the printer The most recent drivers are available at http www hp com support 1j4650 Depending on the configuration of Windows based co
193. or help press alternates with 41 X PRINTER ERROR To continue press v 49 XXXX PRINTER ERROR To continue turn off then on ENWW Media is loaded that is longer or shorter in the feed direction than the size configured for the tray The printer senses a different media type in the media path than configured in the tray A printer error has occurred A critical firmware error has occurred If the incorrect size was selected cancel the job or press to access help OR Press v to select another tray Press 4 and to step through the instructions If the incorrect size was selected cancel the job or press to access help OR Press v to select another tray Press 4 and to step through the instructions Press v to continue or press for more information If the message persists turn the printer off and then back on If the message still persists contact HP Support at http www hp com support ljA650 Turn the printer off and then back on If the message persists contact HP Support at http www hp com support lj4650 Control panel messages 151 Control panel messages continued Control panel message Recommended action 50 X FUSER ERROR A fuser error has occurred Turn the printer off and then back on For help press The following are specific fuser errors If the message persists contact HP Support at http www hp com 50 1 A low fuser temperature error has supp
194. or matching on the HP Color LaserJet 4650 PRINT FILE DIRECTORY Prints the name and directory of files stored in the printer on an optional hard disk PRINT PCL FONT LIST Prints the available PCL fonts PRINT PS FONT LIST Prints the available PS emulated PostScript fonts 40 Chapter 2 Control panel ENWW Paper handling menu The paper handling menu allows you to configure input trays by size and type It is important to correctly configure the trays with this menu before you print for the first time Note If you have used other HP LaserJet printer models you might be accustomed to configuring Tray 1 to first mode or cassette mode On HP Color LaserJet 4650 series printers setting Tray 1 size and type to ANY SIZE is equivalent to first mode Setting size or type for Tray 1 to a setting other than ANY SIZE is equivalent to cassette mode emen que ee S TRAY 1 SIZE TRAY 1 TYPE Tray lt N gt Size N 2 3 or 4 Tray lt N gt Type N 2 3 or 4 ENWW A list of available sizes appears A list of available types appears A list of available sizes appears A list of available types appears Allows you to configure the media size for Tray 1 The default is ANY SIZE See Supported media weights and sizes for a complete list of available sizes Allows you to configure the media type for Tray 1 The default is ANY TYPE See Supported media weights and sizes for a complete list of available types All
195. or this printer Basic troubleshooting checklist 143 Factors affecting printer performance Several factors affect the time it takes to print a job Among these is maximum printer speed measured in pages per minute ppm Other factors that affect printing speed include the use of special media such as transparencies glossy media heavy media and custom size media printer processing time and download time The time required to download a print job from the computer and to process the job depends on the following variables e the complexity and size of graphics e the printer s I O configuration network versus parallel e the speed of the computer you are using e the amount of printer memory installed e the network operating system and configuration if applicable e printer personality PCL or PostScript 3 emulation Note Adding additional printer memory might resolve memory problems improve how the printer handles complex graphics and improve download times but it will not increase maximum printer speed ppm rating 144 Chapter8 Problem solving ENWW Troubleshooting information pages Note ENWW From the printer control panel you can print pages that can help diagnose printer problems The procedures for printing the following information pages are described here e paper path test page e registration page e event log Paper path test page The paper path test page is useful for testing the paper handling featu
196. orks e Apple Mac OS LocalTalk e UNIX HP UX and Solaris e Linux Red Hat and SuSE e Internet printing For a summary of available network software solutions refer to the HP Jetdirect Print Server Administrator s Guide or visit HP Customer Care online at http www hp com support net printing NetWare networks When using Novell NetWare products with an HP Jetdirect print server Queue Server mode provides improved printing performance over Remote Printer mode The HP Jetdirect print server supports Novell Directory Services NDS as well as bindery modes For more information see the HP Jetdirect Print Server Administrator s Guide Chapter 3 I O Configuration ENWW ENWW For Windows 95 98 ME NT 4 0 2000 and XP systems use the printer installation utility for printer setup on a NetWare network Windows and Windows NT networks For Windows 95 98 ME NT 4 0 2000 and XP systems use your printer installation utility for printer setup on a Microsoft Windows network The utility supports printer setup for either peer to peer or client server network operation AppleTalk networks Use the HP LaserJet Utility to set up the printer on an EtherTalk or LocalTalk network For more information refer to the HP Jetdirect Print Server Administrator s Guide included with printers equipped with the HP Jetdirect print server UNIX Linux networks Use the HP Jetdirect printer installer for UNIX utility to set up the printer on HP
197. ormation about clearing the jam Press 4 and to step through the instructions If the message persists after clearing all pages contact HP Support at http www hp com support lj4650 ENWW Control panel messages continued Control panel message 13 XX YY JAM IN PAPER PATH Clear jam then press v alternates with 13 XX YY JAM IN PAPER PATH For help press 13 XX YY JAM IN PAPER PATH For help press 13 XX YY JAM IN TOP COVER AREA For help press 13 XX YY JAM IN TRAY X For help press 20 INSUFFICIENT MEMORY For help press alternates with 20 INSUFFICIENT MEMORY To continue press v ENWW A page is jammed in the multi purpose tray There is a jam in the media path There is a jam in the top cover area A page is jammed in Tray 2 Tray 3 Tray 4 or multiple trays The printer has received more data from the computer than fits in available memory Press for detailed information about clearing the jam Press 4 and to step through the instructions If the message persists after clearing all pages contact HP Support at http www hp com support ljA650 Press for detailed information about clearing the jam Press 4 and to step through the instructions If the message persists after clearing all pages contact HP Support at http www hp com support lj4650 Press for detailed information about clearing the jam Press 4 and to step through the instr
198. ort lj4650 occurred in the main thermistor 50 2 A fuser warm up service error has occurred 50 3 A high fuser temperature error has occurred in the main thermistor 50 4 A faulty fuser error has occurred 50 8 A low fuser temperature error has occurred in the sub thermistor 50 9 A high fuser temperature error has occurred in the sub thermistor These errors may be due to an inadequate power supply inadequate line voltage or a problem with the fuser 51 2Y Either a beam detects an error or a Turn the printer off and then back on PRINTER ERROR leper error has ecufede If the problem persists contact The values of Y are HP Support at http www hp com For help press Y Description support lj4650 alternates with 0 Black 51 2Y 1 Cyan PRINTER ERROR 2 Magenta 3 Yellow To continue turn off then on 53 XY ZZ CHECK RAM An error occurred on some memory of If prompted to do so press v to the printer continue The printer should come to the Ready state but will not make full use of Values of X Y and ZZ are all memory installed DIMM SLOT X X Device Location 1 Slot 1 Turn the printer off id Verify that all DDR SDRAM meets Y Bank Number specifications and is correctly seated Otherwise 1 Bank number 1 Turn the printer on 2 Bank number 2 lf the problem persists contact HP Support at http www hp com 3 Bank number 3 support lj4650 4 Bank number 4
199. ory card 222 Appendix A Working with memory and print server cards ENWW CAUTION Do not insert a flash memory card that is designed for use with a digital camera into the printer The printer does not support photo printing directly from a flash memory card If you install a camera type flash memory card the control panel displays a message asking if you want to reformat the flash memory card If you choose to reformat the card all data on the card will be lost 1 Turn the printer off ENWW Installing memory and fonts 223 4 Using a 22 Phillips screwdriver remove the eight screws holding the board in place and set them aside 6 Align the groove on the side of the flash memory card with the notches in the connector and push it in the slot until it is fully seated CAUTION Do not insert the flash memory card at an angle Note The first flash memory slot marked Firmware Slot is reserved for firmware only Slots 2 and 3 should be used for all other solutions 224 Appendix A Working with memory and print server cards ENWW 7 Align the formatter board in the tracks at the top and bottom of the slot and then slide the board back into the printer Replace and tighten the eight screws removed in step 4 Enabling memory If you installed a memory DIMM set the printer driver to recognize the newly added memory To enable mem
200. ory for Windows 98 ME and NT 1 ENWW 2 3 4 5 On the Start menu point to Settings and click Printers Right click the printer and select Properties On the Configure tab click More In the Total Memory field type or select the total amount of memory that is now installed Click OK Installing memory and fonts 225 To enable memory for Windows 2000 and XP 1 Onthe Start menu point to Settings and click Printers or Printers and Faxes Right click the printer and select Properties 2 3 Onthe Device Settings tab click Printer Memory in the Installable Options section 4 Select the total amount of memory that is now installed 5 Click OK 226 Appendix A Working with memory and print server cards ENWW Installing an HP Jetdirect print server card You can install an HP Jetdirect print server card in the base model printer which comes with an open EIO slot To install an HP Jetdirect print server card 1 Turn the printer off 3 Locate an empty EIO slot Loosen and remove the two retaining screws holding the cover for the EIO slot onto the printer and then remove the cover You will not need these screws and cover again ENWW Installing an HP Jetdirect print server card 227 4 Firmly insert the HP Jetdirect print server card into the EIO slot Insert and tighten the retaining screws that came with the print server card
201. ou install a camera type flash memory card the control panel displays a message asking if you want to reformat the flash memory card If you choose to reformat the card all data on the card will be lost You may want to add more memory to the printer if you often print complex graphics or PS documents or use many downloaded fonts Additional memory also allows the printer to print multiple collated copies at the maximum speed Single in line memory modules SIMMs dual in line memory modules DIMMs used on previous HP LaserJet printers are not compatible with the printer To order DDR SDRAM see Supplies and accessories Before ordering additional memory see how much is currently installed by printing a configuration page Printing a configuration page 1 Press Menu to enter the MENUS Printer memory and fonts 217 Press to highlight INFORMATION Press v to select INFORMATION Press to highlight PRINT CONFIGURATION Press v to print the configuration page OY de O d 218 Appendix A Working with memory and print server cards ENWW Installing memory and fonts You can install more memory for the printer and you can also install a font card to allow the printer to print characters for languages such as Chinese or the Cyrillic alphabet CAUTION Static electricity can damage DIMMs When handling DIMMs either wear an antistatic wrist strap or frequently touch the surface of the DIMM antistatic package and then touch
202. ous pop up menus On the File menu click Print Change settings that you want on the various pop up menus To change print job default settings For example turn on Print on Both Sides by default On the File menu click Print Change settings that you want on the various pop up menus and then on the Presets pop up menu click Save as and enter a name for the preset These settings are saved in the Presets menu To use the new settings you must select the saved preset option every time you open a program and print On the File menu click Print Change settings that you want on the various pop up menus and then on the Presets pop up menu click Save as and enter a name for the preset These settings are saved in the Presets menu To use the new settings you must select the saved preset option every time you open a program and print To change configuration settings For example add a physical option such as a tray or enable disable a driver feature such as Allow Manual Duplexing Open Print Center Select the hard drive click Applications click Utilities then double click Print Center Click on the print queue On the Printers menu click Show Info Select the Installable Options menu Note Configuration settings may not be available in Classic mode Open Print Center Select the hard drive click Applications click Utilities then double click Print Center Click
203. ows you to configure the media size for Tray 2 Tray 3 or Tray 4 The default setting is the size detected by the guides in the tray To use a custom size move the switch in the tray to custom See Supported media weights and sizes for a complete list of available sizes Allows you to configure the media type for Tray 2 Tray 3 or Tray 4 The default is PLAIN See Supported media weights and sizes for a complete list of available types Paper handling menu 41 Configure device menu The configure device menu allows you to change the printer s default printing settings adjust the print quality change the system s configuration and I O options and reset the printer s default settings Printing menu These settings affect only jobs without identified properties Most jobs identify all of the properties and override the values set from this menu This menu can also be used to set default media size and type ees 0 ve mem COPIES Allows you to set the default number of copies The default number is 1 DEFAULT PAPER SIZE A list of available sizes Allows you to set the default appears media size DEFAULT CUSTOM PAPER SIZE UNIT OF MEASURE Allows you to set the default X DIMENSION size for any job without dimensions Y DIMENSION DUPLEX Allows you to enable or disable the duplex function on models with duplexing capability The default is OFF DUPLEX BINDING LONG EDGE This item appears only if the printer has a du
204. page is completed The printer is generating either the PCL or PS personality typeface list The printer will return to the Ready state when the page is completed The printer is generating the printer menu map The printer will return to the Ready state when the page is completed The printer is generating the print quality troubleshooting pages The printer will return to the Ready state when the pages are printed The printer is generating the registration page The printer will return to the SET REGISTRATION menu when the page is completed This message displays while the printer RGB samples page is being generated The printer is generating the supplies status page The printer will return to the online Ready state when the page is completed No action necessary Press v to continue printing No action necessary No action necessary No action necessary No action necessary No action necessary No action necessary No action necessary Follow the instructions on the printed pages Follow the instructions on the printed pages No action necessary No action necessary ENWW Control panel messages continued Control panel message Printing Usage Page Processing duplex job Do not grab paper until job completes Processing Processing copy lt X gt of Y Processing from tray xx RAM DISK SYSTEM IS FULL To clear press v alternates with Read
205. pecified in the job The size specified in the job is a detectable size Programs and fonts can be stored on the printer s file system and are loaded into RAM when the printer is turned on The number XX specifies a sequence number indicating the current program being loaded The even numbered pages of a manual two sided document have been printed and the printer is waiting for the output stack to be inserted for the odd numbered pages to be printed A job was sent specifying MANUAL FEED and Tray 1 is empty No other tray is available A job was sent that specified Manually Feed Tray 1 is already loaded The printer is executing a Component Test and the component selected is a solenoid No jobs stored on the EIO disk This message is displayed when the user enters the RETRIEVE JOB menu and there are no jobs to retrieve Load the paper tray with the specified media Confirm that the media guides are in the correct position Verify that the tray switch is in the STANDARD position so the printer will automatically detect the size No action necessary Do not turn the printer off Follow the instructions on the Print on Both Sides instruction dialog box at the computer OR Press for help at the printer Load Tray 1 with the specified media Load Tray 1 with the specified media OR If the corrected paper is loaded in Tray 1 press v to print To use media from another tray clear the media from T
206. ple book are cyan magenta yellow and black These are usually referred to as process color sample books Some sample books are created from spot colors Spot colors are specially created colorants Many of these spot colors are outside of the range of the printer Most spot color sample books have companion process sample books that provide CMYK approximations to the spot color Most process sample books will state which process standards were used to print the sample book In most cases they will be SWOP EURO or DIC To get optimal color matching to the process sample book select the corresponding ink emulation from the printer menu If you cannot identify the process standard use SWOP ink emulation 126 Chapter6 Color ENWW Printing color samples To use the Color samples select the Color sample that is the closest match to the desired color Use the sample s color value in your application to describe the object you wish to match Colors may vary depending on paper type and the software application used For more details on how to use the Color Samples go to http www hp com support lj4650 Use the following procedure to print color samples at the printer using the control panel 1 Press Menu to enter the MENUS 2 Press to highlight INFORMATION 3 Press v to select INFORMATION 4 Press v to highlight PRINT CMYK SAMPLES or PRINT RGB SAMPLES 5 Press v to select PRINT CMYK SAMPLES or PRINT RGB SAMPLES Color emulation o
207. plex unit and if SHORT EDGE DUPLEX is set to ON It allows you to choose the edge of the paper to use for binding duplex jobs OVERRIDE A4 LETTER NO Allows you to set the printer to print an A4 job on letter size YES i paper when no A4 paper is loaded The default is NO MANUAL FEED Allows you to manually feed media The default is OFF COURIER FONT REGULAR Allows you to select a version of the Courier font The default DARK is REGULAR WIDE A4 NO Allows you to change the YES printable area of A4 paper so that eighty 10 pitch characters may be printed on a single line The default is NO 42 Chapter 2 Control panel ENWW ENWW Wee ume emm PRINT PS ERRORS PRINT PDF ERRORS Print quality menu FORM LENGTH ORIENTATION FONT SOURCE FONT NUMBER FONT PITCH SYMBOL SET APPEND CR TO LF SUPPRESS BLANK PAGES Allows you to select to print PS error pages The default is OFF Allows you to select to print PDF error pages The default is OFF Allows you to configure settings for the printer control language This menu allows you to adjust all aspects of print quality including calibration registration and color halftone settings powe quee eem E ADJUST COLOR SET REGISTRATION PRINT MODES OPTIMIZE HIGHLIGHTS MIDTONES SHADOWS RESTORE DEFAULT VALUES PRINT TEST PAGE Source ADJUST TRAY 1 ADJUST TRAY 2 ADJUST TRAY 3 ADJUST TRAY 4 A list of available modes appears REDUCE BACKGROUN
208. pper right corner in the printer driver depending on the Windows operating system used These Help screens give detailed information about the specific driver Printer driver Help is separate from your program Help Accessing the printer drivers Use one of the following methods to access the printer drivers from your computer Printer software 13 14 Operating System Windows 98 NT 4 0 and ME Windows 2000 and XP Macintosh OS 9 1 Macintosh OS X 1 Chapter 1 Printer basics To change settings for all immediate print jobs until the application is closed From the File menu in the application click Print Select the printer and then click Properties The steps may vary this procedure is most common From the File menu in the application click Print Select the printer and then click Properties or Preferences The steps may vary this procedure is most common On the File menu click Print Change the settings that you want on the various pop up menus On the File menu click Print Change settings that you want on the various pop up menus To change print job default settings For example turn on Print on Both Sides by default Click Start click Settings and then click Printers Right click the printer icon and choose Properties Windows 98 and ME or Document Defaults NT 4 0 Click Start click Settings and then click Printers or Printers and Faxes Right cl
209. pports up to 544 MB of memory 512 MB DDR plus 32 MB of additional memory on the formatter board You can add additional memory by installing dual data rate DDR memory To allow for memory expansion the printer has two DDR slots which accept 128 or 256 MB of RAM each For information about installing memory see Working with memory and print server cards Note Memory specification HP Color LaserJet 4650 series printers use 200 pin small outline dual inline memory modules SODIMM that support 128 or 256 MB of RAM The printer features Memory Enhancement Technology MEt which automatically compresses page data to provide the most efficient use of the printers RAM The printer uses DDR SODIMM Extended data output EDO DIMMs are not supported Note If memory problems occur when you are printing complex graphics you can make more memory available by removing downloaded fonts style sheets and macros from printer memory Reducing the complexity of a print job from within an application can help avoid memory problems 108 Chapter4 Printing tasks ENWW Managing the printer This chapter describes how to manage the printer The following topics are covered 9 Printer information pages 9 Using the embedded Web server 9 Using the hp toolbox ENWW 109 Printer information pages From the printer control panel you can print pages that give details about the printer and its current configuration The procedures for prin
210. press Delete If the print job is not cancelled you might need to shut down and restart the computer Special printing situations 103 Job storage features Note CAUTION The HP Color LaserJet 4650 series printer lets you store a job in the printers memory for printing at a later time The job storage features use memory from both the hard disk and random access memory RAM These job storage features are described below To support job storage features for complex jobs or if you often print complex graphics print PostScript PS documents or use many downloaded fonts HP recommends that you install additional memory Added memory also gives you more flexibility in supporting job storage features such as quick copying To use the Private Job and Proof and Hold features you must have a minimum of 192 MB of memory 256 MB DDR plus 32 MB of additional memory on the formatter board To use the quick copy and stored jobs features you must install an optional hard disk in the printer HP Color LaserJet 4650 4650n 4650dn 4650dtn models and properly configure the drivers Make sure to uniquely identify jobs in the printer driver before printing Using default names may override previous jobs with the same default name or cause the job to be deleted For more information about how to access the printer drivers see Accessing the printer drivers Storing a print job You can download a print job to the printer without printing it Yo
211. pter 4 Printing tasks ENWW e Printer Properties dialog box printer driver The printer driver opens when you click Properties in the Print dialog box Settings changed in the Printer Properties dialog box do not override settings available anywhere else e Default printer settings The default printer settings determine settings used in all print jobs unless settings are changed in the Page Setup Print or Printer Properties dialog boxes as described above There are two ways to change the default printer settings 1 Click Start Settings Printers and then right click the printer icon and click Properties 2 Click Start Control Panel and then select the Printers folder right click the printer icon and click Properties For more information about how to access the printer drivers see Accessing the printer drivers CAUTION To avoid affecting print jobs of other users make printer setup changes through the software application or the printer driver whenever possible Printer setup changes made through the control panel become default settings for subsequent jobs Changes made through an application or the printer driver affect only that specific job ENWW Controlling print jobs 77 Selecting print media CAUTION You can use many types of paper and other print media with this printer This section provides guidelines and specifications for selecting and using different print media For more information about supported prin
212. purchase and description of the problem You can also find support on the Internet at http www hp com Click the support amp drivers block Software utilities drivers and electronic information Visit http www hp com go clj4650 software for the HP Color LaserJet 4650 series printer The Web page for the drivers might be in English but you can download the drivers themselves in several languages Call See the flyer that shipped in the box with the printer HP direct ordering for accessories or supplies In the United States supplies can be ordered from http www hp com sbso product supplies In Canada supplies can be ordered from http www hp ca catalog supplies In Europe supplies can be ordered from http www hp com supplies In Asia Pacific supplies can be ordered from http www hp com paper Accessories can be ordered from http www hp com go accessories Call 1 800 538 8787 U S or 1 800 387 3154 Canada HP service information To locate HP Authorized Dealers call 1 800 243 9816 U S or 1 800 387 3867 Canada For service for your product call the customer support number for your country region See the flyer that shipped in the box with the printer HP service agreements Call 1 800 835 4747 U S or 1 800 268 1221 Canada Extended Service 1 800 446 0522 HP toolbox To check the printer status and settings and to view troubleshooting information and online documentation use HP toolbox You can
213. put Trays 2 3 or 4 continued Cause The correct size media is not loaded The input tray is empty The correct media type for the input tray is not selected in the printer control panel Media from a previous jam has not been completely removed Tray 3 or Tray 4 does not appear as an input tray option Tray 3 or Tray 4 is incorrectly installed The media size is not configured correctly for the input tray Load the correct size media Load media in the input tray From the printer control panel select the correct media type for the input tray Open the printer and remove any media in the paper path Closely inspect the fuser area for jams See Paper jams Tray 3 and Tray 4 only display as an option if they are installed Verify that Tray 3 and Tray 4 are correctly installed Verify that the printer driver has been configured to recognize Tray 3 and Tray 4 For more information about how to access the printer drivers see Accessing the printer drivers Print a configuration page to confirm that Tray 3 or Tray 4 is installed If not verify that the optional installed 500 sheet feeder assembly or 2 x 500 sheet feeder assembly is correctly attached to the printer Print a configuration page or use the control panel to determine the media size for which the tray is configured The guides in the tray are not against the paper Verify that the guides are touching the paper The custom standard switch in the t
214. r the stack of media and rotate the stack 180 degrees Make sure that the following supplies are seated correctly e fuser e transfer belt Inspect the jam areas and remove any undetected jammed or torn media ENWW Working with memory and print server cards Printer memory and fonts Note Note Note CAUTION Note Note ENWW The printer has two 200 pin DDR SDRAM slots One slot is available for adding memory to the printer DDR SDRAM memory is available in 128 and 256 MB modules Memory specification HP Color LaserJet 4650 series printers use 200 pin small outline dual inline memory modules SODIMM that support 128 or 256 MB of RAM The printer also has three flash memory card slots for printer firmware fonts and other solutions e The first flash memory card is reserved for printer firmware Use the first flash memory card slot for firmware only The slot is marked Firmware Slot e The two additional flash memory card slots enable the user to add fonts and third party solutions such as signatures and personalities The slots are marked Slot 2 and Slot 3 For more information about types of solutions available go to http www hp com go gsc Flash memory cards adhere to Compact Flash specifications and size Do not insert a flash memory card that is designed for use with a digital camera into the printer The printer does not support photo printing directly from a flash memory card If y
215. r control their quality Service or repair required as a result of using a non HP print cartridge will not be covered under the printer warranty When you use a non HP print cartridge certain features such as remaining toner volume data may not be available as a result of using this non HP supply If the non HP print cartridge was sold to you as a genuine HP product see HP fraud hotline Print cartridge authentication The HP Color LaserJet 4650 series printer automatically authenticates the print cartridges when the cartridges are inserted into the printer During authentication the printer will let you know if a cartridge is or is not a genuine HP print cartridge If the printer control panel message states that this is not a genuine HP print cartridge and you believe you purchased an HP print cartridge call the HP fraud hotline To override a non HP print cartridge error message press the v button HP fraud hotline Call the HP fraud hotline 1 877 219 3183 toll free in North America when you install an HP print cartridge and the printer message says the cartridge is non HP HP will help determine if the product is genuine and take steps to resolve the problem Your print cartridge might not be a genuine HP print cartridge if you notice the following e You are experiencing a high number of problems with the print cartridge e The cartridge does not look like it usually does for example the orange pull tab is missing or th
216. r delete the stored job from the printer control panel To clear the message press the v key If the message persists turn the printer off and then back on ENWW Control panel messages continued Control panel message DISK IS WRITE PROTECTED To clear press v alternates with Ready EIO DISK X NOT FUNCTIONAL For help press EIO X disk initializing EIO X disk spinning up Event Log Empty FLASH DEVICE FAILURE To clear press v alternates with Ready FLASH FILE OPERATION FAILED To clear press v alternates with Ready FLASH FILE SYSTEM IS FULL To clear press v alternates with Ready ENWW The file system device is protected and no new files can be written to it The EIO disk in slot X is not working correctly The EIO disk device in slot X is initializing The EIO disk device in slot X is spinning up its platter SHOW EVENT LOG was selected from the control panel and the event log is empty A device failure has occurred on the specified drive Printing may continue for jobs that do not require the Flash DIMM The printer received a PJL file system command that attempted to perform an illogical operation for example to download a file to a non existent directory The printer received a PJL file system command that attempted to store something on the file system but was unsuccessful because the file system is full To enable writing to the disk turn off write pro
217. r printer object creation on Novell servers It supports only direct mode network installations between Windows computers and a printer To install your printer and create objects on a Novell server use an HP utility such as HP Web Jetadmin or HP Install Network Printer Wizard or a Novell utility such as NWadmin To install the printing system software 1 If you are installing the software on Windows NT 4 0 Windows 2000 or Windows XP make sure that you have administrator privileges 2 Make sure that the HP Jetdirect print server is configured correctly for the network by printing a configuration page see Printer information pages On the second page locate the printer IP address You might need this address to complete network installation Close all software programs that are open or running 4 Insert the printer CD ROM into the CD ROM drive If the welcome screen does not open start it by using the following procedure e Onthe Start menu click Run e Type the following X setup where X is the letter of the CD ROM drive e Click OK 5 When prompted click Install Printer and follow the instructions on the computer screen Printer software 17 6 Click Finish when installation has completed 7 You might need to restart the computer 8 Print a Test Page or a page from any software program to make sure that the software is correctly installed If installation fails reinstall the software If this fails check th
218. r status e view troubleshooting information e view online documentation e print internal printer pages Printer software 23 You can view the HP toolbox when the printer is directly connected to your computer or when it is connected to a network You must have performed a complete software installation before using the HP toolbox Other components and utilities Several software applications are available for Windows and Macintosh OS users as well as for network administrators These programs are summarized below Software installer automates the printing system installation Online Web registration HP toolbox Chapter 1 Printer basics PostScript Printer Description files PPDs for use with the Apple PostScript drivers that comes with the Mac OS HP LaserJet Utility available from the Internet a printer management utility for Mac OS users HP toolbox for Mac OS X v10 2 and later HP Web Jetadmin a browser based system management tool See http Awww hp com go webjetadmin for the latest HP Web Jetadmin software HP Jetdirect Printer Installer for UNIX available for download from http www hp com support net_printing ENWW Print media specifications ENWW For optimum results use conventional 75 g m 20 Ib photocopy paper Verify that the paper is of good quality and is free of cuts nicks tears spots loose particles dust wrinkles curls or bent edges e To order s
219. r when you send a print job The Source Type and Size settings appear in the Page Setup Print or Print Properties dialog boxes in most software programs If you do not change these settings the printer automatically selects a tray using the default printer settings Source Printing by Source means that you choose a specific tray from which you want the printer to pull paper The printer tries to print from this tray no matter what type or size is loaded If you choose a tray that is configured for a type or size that does not match your print job the printer does not print automatically Instead it waits for you to load the tray you chose with the type or size of print media for your print job If you load the tray the printer begins printing If you press v the printer displays options to print from another tray Type and Size Printing by Type or Size means that you want the printer to pull paper or print media from the appropriate tray loaded with the correct type and size Selecting media by type rather than source is similar to locking out trays and helps protect special media from accidental use For example if a tray is configured for letterhead and you specify the driver to print on plain paper the printer will not pull the letterhead from that tray Instead it will pull paper from a tray that has plain paper loaded and is configured for plain paper on the printer control panel Selecting media by Type and Size results in signific
220. ray 1 and then press v No action necessary No action necessary Control panel messages 161 Control panel messages continued Control panel message NON HP SUPPLY DETECTED The supplies gauge will display the consumption levels of print cartridges NON HP SUPPLY IN USE alternates with Ready The supplies gauge will display the consumption levels of print cartridges but the level of any refilled cartridge will not be shown ORDER COLOR CARTRIDGE The supplies gauge will display the consumption levels of print cartridges alternates with Ready The supplies gauge will display the consumption levels of print cartridges ORDER FUSER KIT LESS THAN XXX PAGES For help press alternates with Ready 162 Chapter8 Problem solving A new cartridge has been installed that is not made by HP This message is displayed until an HP cartridge is installed or the v button is pressed The printer has detected that a non HP print cartridge is currently installed The identified print cartridge is nearing the end of its useful life The printer is ready and will continue for the estimated number of pages indicated Estimated pages remaining is based upon the historical page coverage of this printer Printing will continue until a supply needs to be replaced The fuser is near end of life The printer is ready and will continue for the estimated number of pages indicated Printing will contin
221. ray is not in Verify that the switch is in the correct position for the correct position the media size Transparencies or glossy paper will not feed The correct media type is not specified in the Verify that the correct media type is selected in software or printer driver the software or printer driver The input tray is overfilled Media in another input tray is the same size as the transparencies and the printer is defaulting to the other tray Remove excess media from the input tray Do not load more than 200 sheets of glossy paper or glossy film or more than 100 transparencies in Tray 2 Tray 3 or Tray 4 Do not exceed the maximum stack height for Tray 1 Make sure that the input tray containing the transparencies or glossy paper is selected in the software application or printer driver Use the printer control panel to configure the tray to the media type loaded For more information about how to access the printer drivers see Accessing the printer drivers Media handling problems 197 Transparencies or glossy paper will not feed continued The tray containing the transparencies or glossy Make sure that the input tray containing the paper is not configured correctly for type transparencies or glossy paper is selected in the software application or printer driver Use the printer control panel to configure the tray to the media type loaded See Configuring input trays For more information about how to access
222. recognizes Tray 3 or Tray 4 For more information about how to access the printer drivers see Accessing the printer drivers ENWW Printer control panel problems 203 Incorrect printer output Incorrect fonts are printed The font has not been correctly selected in the Re select the font in the software application software application The font is not available to the printer Download the font to the printer or use another font In Windows the driver does this automatically The correct printer driver is not selected Select the correct printer driver For more information about how to access the printer drivers see Accessing the printer drivers Unable to print all characters in a symbol set fesse mm 0 The correct font is not selected Select the correct font The correct symbol set is not selected Select the correct symbol set The selected character or symbol is not Use a font that supports the selected character supported by the software application or symbol Drifting text between printouts Your software application is not resetting the See the documentation for the software or the printer to the top of the page PCL PJL Technical Reference Package for specific information Erratic missing characters or interrupted printout The interface cable is of poor quality Try using a different higher quality IEEE compliant cable Parallel cables can be no longer than 10 meters 30 feet The int
223. res of the printer You can define the paper path you want to test by selecting the source destination and other options available on the printer 1 Press Menu to enter the MENUS 2 Press to highlight DIAGNOSTICS 3 Press v to select DIAGNOSTICS 4 Press to highlight PAPER PATH TEST 5 Press vto select PAPER PATH TEST The message Performing PAPER PATH TEST appears on the display until the printer finishes the paper path test The printer returns to the Ready state after printing the paper path test page Registration page The registration page prints a horizontal arrow and a vertical arrow that show how far from center an image can be printed on the page You can set registration values for a tray so that an image on the back and front of a page is centered Setting the registration also allows edge to edge printing to be set to within approximately 2 mm 0 08 inch of all edges of the paper Image placement varies slightly for each tray Perform the registration procedure for each tray Press Menu to enter the MENUS Press w to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press v to highlight PRINT QUALITY Press v to select PRINT QUALITY Press w to highlight SET REGISTRATION Press v to select SET REGISTRATION No Gr de oO NS You can select a tray by specifying a Source The default Source is Tray 2 To set the registration for Tray 2 go to step 12 Otherwise proceed to the next step 8 P
224. resolution by placing each dot for the smoothest edges Four levels of edge control are available e Maximum is the most aggressive trapping setting Adaptive halftoning and color REt settings are on e Normal is the default trapping setting Trapping is at a medium level Adaptive halftoning and color REt settings are on e Light sets trapping at a minimal level Adaptive halftoning and color REt settings are on e Off turns off trapping adaptive halftoning and color REt RGB Color Three values are available for the RGB Color setting e Default instructs the printer to interpret RGB color as sRGB sRGB is the accepted standard of Microsoft and the World Wide Web Organization www e Vivid instructs the printer to increase the color saturation in the midtones so that colored objects appear more colorful Printed blues and greens will likely appear darker than on your monitor This option is good for business graphics or for producing colors similar to the HP Color LaserJet 4550 e Device instructs the printer to print RGB data in raw device mode To render photographs properly with this selection you must manage image color in the application or operating system HP Color LaserJet 4650 series Color Emulation can be accessed though the Print Task Quick Sets in the printer driver Managing printer color options 125 Matching colors The process of matching printer output color to your computer screen is quite complex because pr
225. ress to highlight Source 9 Press v to select Source 10 Press w or a to highlight a tray Troubleshooting information pages 145 11 Press v to select the tray After selecting the tray the printer control panel returns to the SET REGISTRATION menu 12 Press v to highlight PRINT TEST PAGE 13 Press v to select PRINT TEST PAGE 14 Follow the instructions on the printed page Event log The event log lists the printer events including printer jams service errors and other printer conditions 1 Press Menu to enter the MENUS 2 Press v to highlight DIAGNOSTICS 3 Press vto select DIAGNOSTICS 4 Press vw to highlight PRINT EVENT LOG 5 Press v to select PRINT EVENT LOG The message Printing EVENT LOG appears on the display until the printer finishes printing the event log The printer returns to the Ready state after printing the event log 146 Chapter8 Problem solving ENWW Control panel message types Note ENWW Control panel messages are divided into three types depending on their severity e Status messages e Warning messages e Error messages Within the error message category some messages are ranked as Critical error messages This section explains the differences between the control panel message types Status messages Status messages reflect the current state of the printer They inform you of normal printer operation and require no interaction to clear them They change as the state
226. rint cartridge when the printer control panel displays a REPLACE COLOR CARTRIDGE message The control panel display will also indicate the color that should be replaced if a genuine HP cartridge is currently installed If toner gets on clothing wipe it off with a dry cloth and wash the clothes in cold water Hot water sets toner into fabric For information about recycling used print cartridges see HP Printing Supplies Returns and Recycling Program Information or visit the HP LaserJet Supplies website at http www hp com go recycle To replace the print cartridge 1 Lift the top cover of the printer The fuser might be hot Changing print cartridges 133 2 Pull down the front cover and transfer unit CAUTION Do not place any item on the transfer unit while it is open If the transfer unit is punctured print quality problems may result 3 Remove the used print cartridge from the printer A 4 Remove the new print cartridge from the bag Place the used print cartridge in the bag for recycling 134 Chapter7 Maintenance ENWW 5 Grasp both sides of the cartridge and distribute the toner by gently rocking the cartridge from side to side 6 Remove the orange shipping lock from the new print cartridge Discard the lock 7 Remove the inside sealing tape by grasping the orange tab on the end of the new print cartridge and pulling the tape completely out Discard the tape ENWW Chang
227. rnates with Ready For help press The supplies gauge will display the consumption levels of print cartridges 170 Chapter8 Problem solving Multiple supplies are at the end of their useful life If the supplies affected are cartridges only printing has stopped because the COLOR SUPPLY OUT setting in SYSTEM SETUP is set to STOP If the fuser or transfer kit is affected then printing always stops Multiple supplies are at the end of their useful life and the SUPPLIES LOW setting in SYSTEM SETUP is set to STOP At least one color cartridge is at the end of its useful life and the COLOR SUPPLY OUT setting in SYSTEM SETUP is setto AUTOCONTINUE BLACK Printing will continue using black toner only Press v to access the SUPPLIES STATUS menu Press a and to highlight the specific supply that has a problem Press to view help for the supply Press 4 and to step through the instructions Supplies ordering information is also available from the embedded Web server See Using the embedded Web server for more information Press v to access the SUPPLIES STATUS menu Press and to highlight the specific supply that has a problem Press to view help for the supply Press 4 and to step through the instructions Supplies ordering information is also available from the embedded Web server See Using the embedded Web server for more information Press v to identify which supplies should b
228. s sssssseeme emm eem enn 145 Paper pathitest page i feds o eene nete vin ere eR YR EL e e UHR du Pat e deb ER EAE E EEES 145 Registration page M 145 zoo T ATRE 146 Control panel message types ssssssssssssesseeeeee eme enne en nennen nennen 147 Status MESSAGES de ied dg e aa esa E e e E E Pea Eg rera due 147 ENWW ENWW Warming messages nett ea e RR eR t ent 147 Error messages ede o Dated d La E aerea Dod eoa duda Lus 147 Critical emordmessages etd e e cede atte teen edited 147 Control panel messages ecd end eee dde uuo el ene de edle eee edad aeg do 148 Paper JaifiSu curet n pcc tes d ts tees gedit dace anata ein ea iad 177 Paper jam recovery oiii iei D gei ee cat d ep deo sib Dead dua ti Deed dede ta line deu ced dde 177 Common causes of paper jams ssssssssssssssssessseee eene aaae Ded aaia Eae 179 Clearing JanS aari oeii erei ae 181 JIMU hay 2 nt ro IRR RR doe E A tees 181 Jam in Tray 2 Tray 3 or Tray 4 soriripisineieiisnii aniei eeir ianei anaiei ei e ea 182 Jams in the top COVER ie tette ce teet tdi ea epe tente ade ee re od 183 Jamin paper patr iones tpe en ote tei nc eerie dade Pen e e E aede 186 Multiple jams in paper path ssssssssssseeennee II emen 187 Jam n duplex path ter eget Aiea sea tees el ae bo audae otis 189 Multiple jams in duplex path ssssssssssssssssssseeeneen nennen 1
229. s in the STANDARD position The printer is reporting the current configuration of tray X The tray switch is in the CUSTOM position The specified tray is empty and the current job does not currently need this tray to print The specified tray is open or not closed completely Adjust the side and rear media guides against the paper If the media used is letter A4 executive JIS B5 A5 or legal the tray switch should be set to STANDARD Set the tray switch to CUSTOM for all other media sizes The tray switch must be set before the size can be selected from the control panel If necessary press v after the tray is closed to reset the paper size or type If the configuration of the size and type is correct press to clear the message To change media size or type press v Use a and to highlight the size or type and then press v to select If action is required to change the size a message with instructions will appear after the selection is attempted If the configuration of the size and type is correct press 5 to clear the message To change media size or type press v Use and to highlight the size or type and then press v to select If action is required to change the size a message with instructions will appear after the selection is attempted See Configuring input trays for more details Refill the tray at a convenient time Close the tray ENWW Control panel
230. s a customer service and printing past it is likely to result in print quality degradation in the near future Once the fuser kit count has been reset after an end of life message feedback on the kit s remaining life will be incorrect until the kit is replaced and the count is reset again To reset the fuser count Press Menu to enter the MENUS Press a and to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press and to highlight RESETS Press v to select RESETS Press and to highlight RESET SUPPLIES Press v to select RESET SUPPLIES Press and to highlight NEW FUSER KIT Press v to select NEW FUSER KIT Press 4 and to highlight YES Press v to select YES The fuser count is reset and the printer is ready to use ENWW Control panel messages continued Control panel message Recommended action REPLACE FUSER KIT The fuser is nearing the end of its useful r life and the SUPPLIES LOW setting in For help press SYSTEM SETUP is set to STOP alternates with REPLACE FUSER KIT To continue press v ENWW Order the fuser kit To continue printing press v To replace the fuser kit perform the following steps Open the top cover Loosen the blue thumb screws Remove the old fuser unit Install a new fuser unit and secure with thumb screws Close the top cover Supplies ordering information is also available from the embedded Web server See Using the embedded Web
231. s provided as a customer service and printing past it is likely to result in print quality degradation in the near future Once the transfer kit count has been reset after an end of life message feedback on the kit s remaining life will be incorrect until the kit is replaced and the count is reset again ENWW Control panel messages continued Control panel message Recommended action REPLACE TRANSFER KIT The transfer unit is nearing the end of its Continued useful life and the SUPPLIES LOW T tthe t f it t For help press setting in SYSTEM SETUP is set to STOP 9 Set the transfer unit coun alternates with Press Menu to enter the MENUS REPLACE TRANSFER KIT Press 4 and v to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press 4 and to highlight RESETS Press v to select RESETS Press 4 and to highlight RESET SUPPLIES Press v to select RESET SUPPLIES Press a and to highlight NEW TRANSFER KIT Press v to select NEW TRANSFER KIT 10 Press 4 and to highlight YES To continue press v 11 Press v to select YES The transfer unit count is reset and the printer is ready to use Request accepted The printer has accepted a request to No action necessary print an internal page but the current job must finish printing before the internal page will print please wait Resend The firmware upgrade was not Attempt upgrade again upgrade completed successfully Resetti
232. s the default color space used for HP products Microsoft operating systems the Web and most office software sold today sRGB is representative of the typical Windows computer monitor today and the convergence standard for high definition television Note Factors such as the type of monitor you use and the room s lighting can affect the appearance of colors on your screen For more information see Matching colors The latest versions of Adobe PhotoShop CorelDRAW Microsoft Office and many other applications use SRGB to communicate color Most importantly as the default color space in Microsoft operating systems sRGB has gained broad adoption as a means to exchange color information between applications and devices using a common definition that assures typical users will experience greatly improved color matching SRGB improves your ability to match colors between the printer the computer monitor and other input devices scanner digital camera automatically without the need to become a color expert Printing in four colors CMYK Cyan magenta yellow and black CMYK are the inks used by a printing press The process is often called four color printing CMYK data files are typically used by and originate from graphic arts printing and publishing environments The printer will accept CMYK colors through the PS printer driver The printer color rendering of CMYK is designed to provide rich saturated colors for text and graphics
233. se burns The fuser s operating temperature is 190 C 374 F Wait ten minutes to allow the fuser to cool before touching the fuser 1 Using the side handles open the top cover ENWW Clearing jams 183 2 Firmly lift the two green handles on either side of the fuser to disengage the fuser rollers 3 Grasp the media by both corners and pull to remove it Note If the media tears make sure that all media fragments are removed from the paper path before resuming printing Do not reach into the fuser until it has cooled 4 Grasp the green handles on the transfer unit and pull down The front cover will open as the transfer unit is pulled down CAUTION Do not place anything on the transfer unit while it is open If the transfer unit is punctured print quality problems may result 5 Grasp the media by both corners and pull down If the media appears to be crumpled in the fuser go to step 6 184 Chapter8 Problem solving ENWW 6 Open the fuser cover and remove any media that is crumpled in the fuser Note If the media tears make sure that all media fragments are removed from the paper path before resuming printing Do not reach into the fuser until it has cooled 7 Firmly press down on the two green handles on either side of the fuser to re engage the fuser rollers ENWW Clearing jams 185 Jam in paper path 1 Using the side handles open the top cover 2 Grasp the green handle on
234. should be used Selecting FIRST allows the printer to pull from a second tray if the specified tray is empty or does not match the settings specified for the print job EXCLUSIVELY is the default setting Manually Feed If you select ALWAYS the default value the system always displays a prompt before pulling from Tray 1 multipurpose tray If you select UNLESS LOADED the system will only display the prompt if Tray 1 multipurpose tray is empty PS DEFER MEDIA This setting affects how non HP PostScript drivers will behave with the device There is no need to change this setting if using the drivers supplied by HP If set to ENABLED non HP PostScript drivers will use the HP tray selection method as the HP drivers do If set to Disabled some non HP PostScript drivers will use the PostScript tray selection method instead of the HP method To set the printer to use requested tray ox o Y me 00 P 9 Press Menu to enter the MENUS Press w to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press w to highlight SYSTEM SETUP Press v to select SYSTEM SETUP Press w to highlight TRAY BEHAVIOR Press v to select TRAY BEHAVIOR Press v to select USE REQUESTED TRAY Press a or v to select EXCLUSIVELY or FIRST 10 Press v to set the behavior 11 Press Menu 52 Chapter 2 Control panel ENWW To set manually feed prompt Press Menu to enter the MENUS Press w to highlight CONFIGURE DEVICE Press v to s
235. solving ENWW 7 Firmly press down on the two green handles on either side of the fuser to re engage the fuser rollers Jam in duplex path 1 Using the side handles open the top cover ENWW Clearing jams 189 2 Open the front cover Note If the media tears make sure that all media fragments are removed from the paper path before resuming printing 4 Grasp the green handle on the transfer unit and pull down 190 Chapter8 Problem solving ENWW 6 If the media cannot be accessed from this location close the transfer unit ENWW Clearing jams 191 Multiple jams in duplex path 1 Using the side handles open the top cover Note If the media tears make sure that all media fragments are removed from the paper path before resuming printing 4 Grasp the green handle on the transfer unit and pull down 192 Chapter8 Problem solving ENWW 5 Grasp the media by both corners and pull up Note If the media tears make sure that all media fragments are removed from the paper path before resuming printing Do not reach into the fuser until it has cooled 8 Firmly press down on the two green handles on either side of the fuser to re engage the fuser rollers ENWW Clearing jams 193 9 If the media cannot be accessed from this location close the transfer unit 194 Chapter8 Problem solving ENWW Media handling problems ENWW Use only media that meets the spe
236. t for a tray it will be retained until the switch is moved back to STANDARD or until you manually change the configuration 3 Slide the media width guides all the way open and adjust the rear media length guide to the length of the paper being used 92 Chapter 4 Printing tasks ENWW 4 Push down the media lift plate until it locks Note For best performance load the tray completely full without splitting the ream of paper Splitting the ream might cause a multi feed problem which could result in a paper jam The capacity of the paper tray can vary For example if you are using 75 g m 20 Ib paper the tray holds a full ream of 500 sheets If the media is heavier than 75 g m 20 Ib the tray will not hold a full ream and you must reduce the number of sheets accordingly Do not overfill the tray because the printer might not pick up the paper Note If you are duplex printing see Two sided duplex printing for loading instructions 6 Slide the media width guides in making sure that they gently touch the paper Insert the tray into the printer 7 Insert the tray into the printer The printer will display the tray s type and size configuration To specify specific custom dimensions or if the type is not correct press the v key when the printer prompts To change size or type press v To enter specific dimensions or change the size selection from ANY CUSTOM to custom see To configure a tray to match print job s
237. t last page press v Deleting DISK DEVICE FAILURE To clear press v alternates with Ready DISK FILE OPERATION FAILED To clear press v alternates with Ready DISK FILE SYSTEM IS FULL To clear press v alternates with Ready 156 Chapter8 Problem solving The printer received data and is waiting for a form feed When the printer receives another file the message should disappear A device failure has occurred on the specified drive Printing may continue for jobs that do not require access to the disk drive The printer received a PJL file system command that attempted to perform an illogical operation for example to download a file to a non existent directory Printing may continue The printer received a PJL file system command that attempted to store something on the file system but was unsuccessful because the file system is full Press v to continue printing The printer is currently deleting the No action necessary stored job To clear the message press the v key If the message persists remove and re install the EIO disk drive Turn the printer back on If the message still persists replace the EIO disk drive To clear the message press the v key If the message persists turn the printer off and then back on If the message reappears there may be a problem with the software application Use the HP Web Jetadmin software to delete files from the EIO disk drive o
238. t media see Print media specifications Before purchasing any media or specialized forms in quantity verify that your paper supplier obtains and understands the print media requirements specified in the HP LaserJet Family Print Media Guide See Supplies and accessories for HP LaserJet Family Print Media Guide ordering information To download a copy of the HP LaserJet Family Print Media Guide go to http www hp com support ljpaperguide It is possible that media could meet all of the guidelines in this chapter and still not print satisfactorily This may be due to abnormal characteristics of the printing environment or to other variables over which Hewlett Packard has no control for example extremes in temperature and humidity Hewlett Packard recommends testing any media before buying it in large quantities Using media that does not conform to the specifications listed here or in the paper specification guide can cause problems that require service This service is not covered by the Hewlett Packard warranty or service agreements Media to avoid This printer can handle many types of media Use of media outside the printer s specifications will cause a loss of print quality and increase the chance of paper jams e Do not use paper that is too rough e Do not use paper with cutouts or perforations other than standard 3 hole punched paper e Donotuse multipart forms e Donotuse paper that has already been printed on or that
239. t the value o ON Oa FWD SB Press MENU Job held timeout This option sets the period of time that the system keeps files in job storage before deleting them from the queue The default setting for this option is OFF the other available settings are 1 HOUR 4 HOURS 1 DAY and 1 WEEK 50 Chapter 2 Control panel ENWW ENWW To set the job held timeout 1 Press Menu to enter the MENUS 2 Press v to highlight CONFIGURE DEVICE 3 Press vto select CONFIGURE DEVICE 4 Press v to highlight SYSTEM SETUP 5 Press v to select SYSTEM SETUP 6 Press v to highlight JOB HELD TIMEOUT 7 Press v to select JOB HELD TIMEOUT 8 Press or to select the appropriate time period 9 Press v to set the time period 1 0 Press Menu Show address This item determines whether the printer s IP address is shown on the display with the Ready message If more than one EIO card is installed the IP address of the card installed in the first slot appears To show the IP address 1 Press Menu to enter the MENUS 2 Press to highlight CONFIGURE DEVICE 3 Press v to select CONFIGURE DEVICE 4 Press v to highlight SYSTEM SETUP 5 Press vto select SYSTEM SETUP 6 Press v to highlight SHOW ADDRESS 7 Press vto select SHOW ADDRESS 8 Press a or v to select the desired option 9 Press v to select the option 1 0 Press Menu Color black mix This item allows you to configure printer settings to optimize printer and cartri
240. tection using HP Web Jetadmin To clear the message press the v key If the message persists turn the printer off and then back on Turn the printer off Remove the EIO disk from the slot indicated and replace with a new EIO disk drive No action necessary No action necessary No action necessary To clear the message press the v key If the message persists remove and re install the EIO disk drive Turn the printer back on If the message still persists replace the Flash DIMM To clear the message press the v key If the message persists turn the printer off and then back on If the message reappears there may be a problem with the software application Use HP Web Jetadmin software to delete files from the Flash Memory and try again To clear the message press the v key If the message persists turn the printer off and then back on Control panel messages 157 Control panel messages continued Control panel message FLASH IS WRITE PROTECTED To clear press v alternates with Ready Genuine HP supplies installed If no paper in tray Manually Feed TYPE SIZE For help press alternates with Manually Feed TYPE SIZE To use another tray press v INCORRECT COLOR CARTRIDGE alternates with For help press The supplies gauge will display the consumption levels of print cartridges INCORRECT SUPPLIES For status press v The supplies gaug
241. ter e Assign the printer to a zone on the network e Assign an IP to the printer e Download files and fonts e Configure and set the printer for IP or AppleTalk printing Note The HP LaserJet Utility is not currently supported for OS X but the utility is supported for the Classic environment 18 Chapter 1 Printer basics ENWW Note Note Note ENWW To install printer drivers from Mac OS 8 6 to 9 2 1 2 B 5 6 7 8 Connect the network cable between the HP Jetdirect print server and a network port Insert the CD ROM into the CD ROM drive The CD ROM menu runs automatically If the CD ROM menu does not run automatically double click the CD ROM icon on the desktop and then double click the Installer icon This icon is located in the Installer language folder of the Starter CD ROM where language is your language preference For example the Installer English folder contains the Installer icon for the English printer software Follow the instructions on the computer screen Open the Apple Desktop Printer Utility located in the Startup Disk Applications Utilities folder Double click Printer AppleTalk Next to AppleTalk Printer Selection click Change Select the printer click Auto Setup and then click Create On the Printing menu click Set Default Printer The icon on the desktop will appear to be generic All the print panels will appear in the print dialog in an application To inst
242. ter Then you can search for help regarding general topics 116 Chapter 5 Managing the printer ENWW Using the hp toolbox Note Note Note ENWW The HP toolbox is a Web application that you can use for the following tasks e Check the printer status e Configure the printer settings access device Web page settings e View troubleshooting information e View online documentation e Print internal printer information pages e Receive pop up status messages You can view the HP toolbox when the printer is directly connected to your computer or when it is connected to a network The HP toolbox software is automatically installed as part of the typical software installation You do not have to have Internet access to open and use the HP toolbox However if you click a link in the Other Links area you must have Internet access to go to the site associated with the link See Other links for more information Supported operating systems HP toolbox is supported for the following operating systems e Windows 98 2000 Me and XP e Macintosh OS 10 2 or later Supported browsers To use the HP toolbox you must have one of the following browsers e Microsoft Internet Explorer 5 5 or later Internet Explorer 5 2 or later for Macintosh e Netscape Navigator 7 0 or later Netscape Navigator 7 0 or later for Macintosh e Opera Software ASA Opera 7 0 for Windows e Safari 1 0 software for Macintosh All pages can be printed fro
243. the printer drivers see Accessing the printer drivers Transparencies or glossy paper may not meet Use only media that meets the HP media supported media specifications specifications for this printer See Supported media weights and sizes Envelopes jam or will not feed in the printer mme mmo 00000 Envelopes are loaded in an unsupported tray Load envelopes into Tray 1 Only Tray 1 can feed envelopes Envelopes are curled or damaged Try using different envelopes Store envelopes in a controlled environment Envelopes are sealing because the moisture Try using different envelopes Store envelopes in content is too high a controlled environment Envelope orientation is incorrect Verify that the envelope is loaded correctly See Configuring input trays This printer does not support the envelopes See Supported media weights and sizes or the being used HP LaserJet Printer Family Print Media Guide Tray 1 is configured for a size other than Configure Tray 1 size for envelopes envelopes Output is curled or wrinkled Media does not meet the specifications for this Use only media that meets the HP media printer specifications for this printer See Supported media weights and sizes Media is damaged or in poor condition Remove media from the input tray and load media that is in good condition Printer is operating in an excessively humid Verify that the printing environment is within environment humidity
244. the Ready state ENWW Network configuration 67 68 Setting the link speed By factory default the link speed is set to AUTO Use the following procedure to set a specific speed 1 2 3 go Xen Qu m 9 Press v to enter the MENUS Press to highlight CONFIGURE DEVICE Press v to select CONFIGURE DEVICE Press v to highlight I O Press v to select I O Press to highlight EIO X where X 1 2 or 3 Press v to select EIO X Press v to highlight LINK SPEED Press v to select LINK SPEED 10 Press v to highlight the desired link speed 11 Press v to select the desired link speed 12 Press the Menu button to return to the Ready state Chapter 3 I O Configuration ENWW Parallel configuration The HP Color LaserJet 4650 printer supports network and parallel connections at the same time A parallel connection is made by connecting the printer to the computer using a bidirectional parallel cable IEEE 1284 C compliant with a c connector plugged into the printer s parallel port The cable can be a maximum of 10 meters 30 feet long When used to describe a parallel interface the term bidirectional indicates that the printer is able to both receive data from the computer and send data to the computer through the parallel port Parallel port connection 1 c connector 2 parallel port Note To use the enhanced capabilities of the bidirectional parallel interface such as bidirectional communica
245. the locations and names of key components of this printer Front view shown with 2 x 500 sheet input tray output bin printer control panel top cover Tray 1 Tray 2 access to print cartridges transfer unit and fuser on off switch Tray 3 and Tray 4 optional ONOaABRWD ENWW Walk around 9 Note The optional 500 sheet paper feeder Tray 3 and the optional 2 x 500 sheet input tray Tray 3 and Tray 4 cannot be combined with the printer at the same time Back side view shown with 2 x 500 sheet input tray output bin auxiliary connector parallel connection on off switch EIO connection quantity 3 memory access USB connection Tray 3 and Tray 4 optional ONOaARWDHD Note The optional 500 sheet paper feeder Tray 3 and the optional 2 x 500 sheet input tray Tray 3 and Tray 4 cannot be combined with the printer at the same time 10 Chapter 1 Printer basics ENWW Printer software Note Note Note Note ENWW Included with the printer is a CD ROM containing the printing system software The software components and printer drivers on this CD ROM help you use the printer to its fullest potential See the Getting Started Guide for installation instructions For the latest information about the printing system software components refer to the readme file on the Web at http www hp com support 1j4650 For information about installing the printer software view the Install Notes on the CD R
246. ting the following information pages are described here e menu map e configuration page e Supplies status page e usage page e demo page e print RGB samples e print CMYK samples e file directory e PCL or PS font list e event log Menu map To see the current settings for the menus and items available in the control panel print a control panel menu map 1 Press Menu to enter the MENUS 2 Press to highlight INFORMATION 3 Press v to select INFORMATION 4 If PRINT MENU MAP is not highlighted press 4 or until it is highlighted 5 Press v to select PRINT MENU MAP The message Printing MENU MAP appears on the display until the printer finishes printing the menu map The printer returns to the Ready state after printing the menu map You might want to store the menu map near the printer for reference The content of the menu map varies depending on the options currently installed in the printer Many of these values can be overridden from the printer driver or software application For a complete list of control panel menus and possible values see Menu hierarchy Configuration page Use the configuration page to view current printer settings to help troubleshoot printer problems or to verify installation of optional accessories such as memory DIMMs paper trays and printer languages 1 Press Menu to enter the MENUS 2 Press to highlight INFORMATION 3 Press vto select INFORMATION 110 Chapter 5
247. tion between the computer and printer faster transfer of data and automatic configuration of printer drivers ensure that the most recent printer driver is installed For more information see Printer drivers Note Factory settings support automatic switching between the parallel port and one or more network connections on the printer If you are experiencing problems see Network configuration ENWW Parallel configuration 69 USB configuration This printer supports a USB 1 1 connection The port is located on the back of the printer as shown in the figure below You must use an A to B type USB cable Note USB support is not available for computers running Windows 95 or Windows NT 4 0 USB connection 1 USB connector 2 USB port 70 Chapter 3 I O Configuration ENWW Auxiliary connection configuration This printer supports an auxiliary connection for paper handling input devices The port is located on the back of the printer as shown in the figure below Auxiliary connection 1 Auxiliary connection port ENWW Auxiliary connection configuration 71 Enhanced I O EIO configuration Note Note 72 This printer comes equipped with three enhanced input output EIO slots The three EIO slots hold compatible external devices such as the HP Jetdirect print server network cards or other devices Plugging EIO network cards into the slots increases the number of network interfaces available to the printer
248. to access the printer drivers see Accessing the printer drivers Duplexing blank pages If selecting source or type in the software driver the printer will not print blank second sides of duplexed pages resulting in faster performance However if the paper type is set to ANY TYPE LETTERHEAD PREPRINTED or PREPUNCHED the blank second sides print to prevent text from printing on the wrong side of the page Options for binding two sided printing jobs Before printing a two sided document use the printer driver to choose the edge on which you will bind your finished document Long edge or book binding is the conventional layout used in book binding Short edge or tablet binding is the typical calendar binding The default binding setting is to bind on the long edge when the page is set up for portrait orientation To change to long edge binding click the Flip Pages Up check box Manual two sided printing If you want to print on two sides duplex on paper other than the supported sizes or weights for example paper heavier than 120 g m 32 Ib or very thin paper or if your printer does not support automatic two sided printing you will have to go to the printer and reinsert the paper manually after the first side has printed Damaged or previously used paper can cause paper jams and should not be used Manual two sided printing is not supported for Windows 98 and NT 4 0 systems that use the PS driver To manually print on two
249. to deliver only the alerts you want to receive and you can also specify how often the software checks the printer s status See Using the hp toolbox for more information ENWW Configuring alerts 139 140 Chapter 7 Maintenance ENWW ENWW Problem solving This chapter describes what to do if problems arise with your printer The following topics are covered Basic troubleshooting checklist Factors affecting printer performance Troubleshooting information pages Control panel message types Control panel messages Paper jams Common causes of paper jams Clearing jams Media handling problems Printer feeds multiple sheets Printer feeds incorrect page size Printer pulls from incorrect tray Media does not feed automatically Media does not feed from input Trays 2 3 or 4 Transparencies or glossy paper will not feed Envelopes jam or will not feed in the printer Output is curled or wrinkled Printer will not duplex or duplexes incorrectly Printer response problems No display message Printer is on but nothing prints Printer is on but is not receiving data Unable to select the printer from the computer Printer control panel problems Control panel settings work incorrectly Unable to select Tray 3 or Tray 4 Incorrect printer output Incorrect fonts are printed Unable to print all characters in a symbol set 141
250. to highlight PERSONALITY 7 Press v to select PERSONALITY 8 Press a or v to select the appropriate personality AUTO PCL PDF PS MIME 9 Press v to set the personality 1 0 Press Menu Clearable warnings You can determine the display time of control panel clearable warnings with this option by selecting ON or JOB The default value is JOB e ON displays clearable warnings until you press v e JOB displays clearable warnings until the end of the job in which it was generated To set the clearable warnings 1 Press Menu to enter the MENUS 2 Press to highlight CONFIGURE DEVICE 3 Press vto select CONFIGURE DEVICE Press to highlight SYSTEM SETUP Press v to select SYSTEM SETUP Press to highlight CLEARABLE WARNINGS Press v to select CLEARABLE WARNINGS Press or v to select the appropriate setting Press v to set the selection 2 GP ON Do FS 0 Press Menu Auto continue You can determine printer behavior when the system generates an Auto Continuable error ON is the default setting e ON displays an error message for ten seconds before automatically continuing to print e OFF pauses printing any time the printer displays an error message and until you press v ENWW Changing printer control panel configuration settings 55 To set the auto continue 1 Press Menu to enter the MENUS 2 Press v to highlight CONFIGURE DEVICE 3 Press vto select CONFIGURE DEVICE 4 Press v to highlight SYS
251. to highlight PQ TROUBLESHOOTING 5 Press vto select PQ TROUBLESHOOTING The message Printing PQ troubleshooting appears on the display until the printer finishes printing the print quality troubleshooting information The printer returns to the Ready state after printing the print quality troubleshooting information e UN gt The print quality troubleshooting information includes one page for each color cyan magenta yellow and black printer statistics related to print quality instructions on interpreting the information and procedures to solve print quality problems If following the procedures recommended by the print quality troubleshooting pages do not improve print quality go to http www hp com support lj4650 210 Chapter8 Problem solving ENWW ENWW Print quality troubleshooting tool The print quality troubleshooting tool helps you identify and troubleshoot print quality issues for the HP Color LaserJet 4650 printer The tool includes solutions for many print quality issues using standard images to provide a common diagnostic environment It is designed to provide intuitive step by step directions for printing troubleshooting pages that are used to isolate print quality problems and provide possible solutions To find the print quality troubleshooting tool go to the following quick URL http www hp com go printquality clj4650 Calibrating the printer The HP Color LaserJet 4650 printer automatically calibrates
252. top sheet of media If the media is rollers from Tray 2 or Tray 3 heavier than 105 g m 28 Ib it may not be picked from the tray Print media has rough or jagged edges Replace the media Print media is perforated or embossed This media does not separate easily You might need to feed single sheets from Tray 1 Printer supply items have reached the end of Check the printer control panel for messages their useful life prompting you to replace supplies or print a supplies status page to verify the remaining life of the supplies See Replacing supplies for more information ENWW Common causes of paper jams 179 Media was not stored correctly Replace the print media Media should be stored in the original packaging in a controlled environment Note If the printer continues to jam contact HP Customer Support or your authorized HP service provider For more information see http www hp com support lj4650 180 Chapter8 Problem solving ENWW Clearing jams Each section below corresponds with a jam message that might appear on the control panel Use these procedures to clear the jam Jam in Tray 1 1 Open Tray 1 2 Remove any jammed paper from Tray 1 3 Reload paper in Tray 1 and check to make sure the media is located correctly Note Do not load media above the fill tabs 4 Confirm that the guides are in the correct position 5 Close Tray 1 6 To continue printing press and then press
253. u can then print the job at any time through the printer control panel For example you may want to download a personnel form calendar time sheet or accounting form that other users can access and print To store a print job permanently select the Stored Job option in the driver when printing the job 1 Press Menu to enter MENUS RETRIEVE JOB is highlighted Press v to select RETRIEVE JOB Press to highlight your USER NAME Press v to select your USER NAME Press to highlight a JOB NAME Press v to select the JOB NAME PRINT is highlighted 8 Press vto select PRINT 9 Press a or v to select the first digit of the PIN NO a 25 o Nm 10 Press v to select the digit The number changes to an asterisk 11 Repeat steps 10 and 11 for the remaining three digits of the PIN 12 Press v when finished entering the PIN 13 Press a or to select the number of copies needed 14 Press v to print the job 104 Chapter4 Printing tasks ENWW ENWW Quick copying a job Quick Copy stores a copy of a printed job on the hard disk and allows you to print additional copies of a print job using the control panel The number of quick copy print jobs that can be stored in the printer is set from the printer control panel This feature can be turned on or off from the driver Press Menu to enter MENUS RETRIEVE JOB is highlighted Press v to select RETRIEVE JOB Press to highlight your USER NAME Press v to select your USER NA
254. uctions If the message persists after clearing all pages contact HP Support at http www hp com support lj4650 Press for detailed information about clearing the jam Press 4 and to step through the instructions If the message persists after clearing all pages contact HP Support at http www hp com support lj4650 1 Press v to continue printing Note A loss of data will occur 2 Reduce the complexity of the print job to avoid this error in the future 3 Adding memory to the printer may allow printing of more complex pages Control panel messages 149 Control panel messages continued Control panel message 22 EIO X BUFFER OVERFLOW To continue press v 22 PARALLEL I O BUFFER OVERFLOW For help press alternates with 22 PARALLEL I O BUFFER OVERFLOW To continue press v 22 SERIAL I O BUFFER OVERFLOW To continue press v 22 USB I O BUFFER OVERFLOW To continue press v 40 BAD SERIAL TRANSMISSION To continue pressv 40 EIO X BAD TRANSMISSION To continue press v 150 Chapter8 Problem solving The printer s EIO card in slot X has overflowed its I O buffer during a busy state The printer s parallel buffer has overflowed during a busy state The printer s serial buffer has overflowed during a busy state The printer s USB buffer has overflowed during a busy state A serial data error parity framing or line overrun has occurred while the printer was
255. ue until a supply needs to be replaced If you believe you purchased an HP cartridge please call the HP fraud hotline at 1 877 219 3183 toll free in North America CAUTION Any printer repair required as a result of using non HP cartridges is not covered under HP warranty To continue printing press v If you believe you purchased an HP cartridge please call the HP fraud hotline CAUTION Any printer repair required as a result of using non HP cartridges is not covered under HP warranty Press to view help for the message Obtain the part number for the print cartridge indicated 3 Order a print cartridge Note Supplies ordering information is also available from the embedded Web server See Using the embedded Web server for more information Press to view help for the message Obtain the part number for the fuser kit 3 Order the fuser kit Note Supplies ordering information is also available from the embedded Web server See Using the embedded Web server for more information ENWW Control panel messages continued Control panel message ORDER SUPPLIES alternates with Ready For help press The supplies gauge will display the consumption levels of print cartridges ORDER TRANSFER KIT LESS THAN XXX PAGES For help press alternates with Ready Output Bin Full Remove all paper from bin Paused To return to Ready press RESUME key Performing PRINT STOP
256. uge will display the consumption levels of print cartridges ENWW The identified print cartridge is nearing the end of its useful life and the SUPPLIES LOW setting in SYSTEM SETUP is setto STOP Order the identified print cartridge To continue printing press v To replace the cartridge perform the following steps e Open the top cover and image transfer unit CAUTION The image transfer unit can be easily damaged Remove the identified print cartridge Install a new print cartridge Close the top and front covers Supplies ordering information is also available from the embedded Web server See Using the embedded Web server for more information Control panel messages 167 Control panel messages continued Control panel message REPLACE FUSER KIT For help press 168 Chapter8 Problem solving The fuser kit has reached the end of its life Printing will not continue until the fuser has been replaced Open the top cover Loosen the blue thumb screws Remove the old fuser unit Install a new fuser unit and secure with thumb screws Close the top cover Supplies ordering information is also available from the embedded Web server See Using the embedded Web server for more information Note If you want to continue printing past the end of life message the fuser kit count must be reset using the printer control panel Please note that the end of life message is provided a
257. uide in PDF format Print quality troubleshooting 209 e Handle transparencies by the edges Skin oil on the surface of transparencies can cause spots and smudges e Small random dark areas on the trailing edge of solid fill pages may be caused by transparencies sticking together in the output bin Try printing the job in smaller batches e The selected colors are undesirable when printed Select different colors in the software application or printer driver e If you are using a reflective overhead projector use a standard overhead projector instead Print quality problems associated with the environment The printer is operating in excessively humid or dry conditions Verify that the printing environment is within specifications See Environmental specifications Print quality problems associated with jams e Make sure that all media is cleared from the paper path See Paper jam recovery e The printer recently jammed Print two to three pages to clean the printer e The media does not pass through the fuser causing image defects to appear on subsequent documents Print two to three pages to clean the printer However if the problem persists see the next section Print quality troubleshooting pages The print quality troubleshooting pages provide information on aspects of the printer that affect print quality Press Menu to enter the MENUS Press w to highlight DIAGNOSTICS Press v to select DIAGNOSTICS Press
258. uirements of the printer are met Make sure to use supported media Make sure that the media is loaded correctly Make sure that the media type and size for the tray are set correctly in the control panel for the media that you are using Make sure that the media you are using does not have any wrinkles or dents from handling and that the media is not contaminated with visible fingerprints or other foreign substances Make sure that the following supplies are seated correctly e fuser e transfer belt Inspect the jam areas and remove any undetected jammed or torn media Specks or stray toner Make sure that the operation and location requirements of the printer are met Make sure to use supported media Make sure that the media type and size for the tray are set correctly in the control panel for the media that you are using Calibrate the printer Print the Print Quality Troubleshooting Pages see Print quality troubleshooting and follow the diagnostic procedure listed on the first page to help isolate the defect to a particular component Print quality troubleshooting 215 216 Chapter8 Problem solving Skewed stretched or off center page Make sure that the operation and location requirements of the printer are met Make sure to use supported media Make sure that the media is loaded correctly For problems with page skew turn ove
259. ult activation time is 30 minutes 242 AppendixD Printer specifications ENWW Acoustic emissions Sound Power Level Declared Per ISO 9296 Active 22 ppm letter Lwag 6 5 Bels A 65 dB A Idle Lwag75 0 Bels A 50 dB A SPL Bystander Position Declared Per ISO 9296 Active 22 ppm letter Lpam 51 dB A Idle Lpam 34 dB A Note Values are subject to change See http www hp com support j4650 for current information ENWW Acoustic emissions 243 Environmental specifications Temperature 17 to 25 C 62 6 to 77 F Humidity 30 to 70 percent relative humidity RH Altitude 0 to 2600 m 0 to 8530 ft 244 AppendixD Printer specifications ENWW r Regulatory information FCC regulations Note ENWW This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy If this equipment is not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encourag
260. upplies in the U S go to http www hp com go ljsupplies e To order supplies worldwide go to http www hp com ghp buyonline html e To order accessories go to http www hp com go accessories e For additional information about supported media weights and sizes go to http www hp com support ljpaperguide Supported media weights and sizes Tray 1 media sizes Standard size paper 60 to 200 g m 100 sheets cardstock letter A4 16 to 53 Ib bond 75 g m 20 Ib bond legal executive JIS B5 A5 Minimum size paper 76 2 by 127 mm 164 to 200 g m 100 sheets cardstock 3 by 5 in 43 to 53 Ib bond 75 g m 20 Ib bond Maximum size paper 216 by 356 mm 164 to 200 g m 100 sheets cardstock 8 5 by 14 in 43 to 53 Ib bond 75 g m 20 Ib bond Standard size glossy 75 to 105 g m Maximum stack paper letter A4 legal 20 to 28 Ib bond height 10 mm 0 6 in executive JIS B5 A5 Minimum size glossy 76 2 by 127 mm 75 to 200 g m Maximum stack paper 3 by 5 in 20 to 32 Ib bond height 10 mm 0 6 in Maximum size glossy 216 by 356 mm 75 to 200 g m Maximum stack paper 8 5 by 14 in 20 to 32 Ib bond height 10 mm 0 6 in Heavy Glossy paper 216 by 356 mm 106 to 120 g m Maximum stack 8 5 by 14 in 28 to 32 Ib bond height 10 mm 0 6 in 0 13 to 0 13 mm thick 60 sheets 5 to 5 mils thick A4 Standard HP Tough EMEN 0 13 to 0 13 mm thick Maximum stack Standard size transparencies letter Paper letter A4 le
261. v ENWW Clearing jams 181 Jam in Tray 2 Tray 3 or Tray 4 1 Pull out the tray indicated and place it on a flat surface Make sure that the paper guides are in the correct position 2 Remove any partially fed media Grasp the media by both corners and pull down Note Use Tray 1 to avoid jams with heavier paper 3 Inspect the media path to ensure that it is clear Note If the media tears make sure that all media fragments are removed from the paper path before resuming printing 4 For jams that occur in either Tray 3 or Tray 4 check the trays above for jams as well For example if the jam occurs in Tray 4 also open Tray 2 and Tray 3 and remove any jammed paper 5 Checkto make sure the media is located correctly and underneath the front corner tabs Insert the tray into the printer Make sure all trays are completely closed 182 Chapter8 Problem solving ENWW Jams in the top cover Jams in the top cover occur in of the areas indicated in the figures below Use the procedures in this section to clear a jam in this area je s 1 Jammed paper 2 Crumpled paper in the fuser To clear a jam in the top cover area WARNING Do not touch the fuser It is hot and could cau
262. vers Print in Grayscale Selecting the Print in Grayscale option from the printer driver prints a document in black and white This option is useful for previewing preliminary copies of slides and hardcopy output or for printing color documents that will be photocopied or faxed Automatic or manual color adjustment The Automatic color adjustment option optimizes the neutral gray color treatment halftones and edge enhancements used for each element in a document For more information see your printer driver online Help Automatic is the default setting and is recommended for printing all color documents The Manual color adjustment option allows you to adjust the neutral gray color treatment halftones and edge enhancements for text graphics and photographs To access the Manual color options from the Color tab select Manual then Settings Manual color options Manual color adjustment allows you to adjust the Color or Color Map and Halftoning options individually for text graphics and photographs Halftone options Halftone options affect the resolution and clarity of your color output You can select halftone settings for text graphics and photographs independently The two halftone options are Smooth and Detail e The Smooth option provides better results for large solid filled print areas It also enhances photographs by smoothing out fine color gradations Choose this option when uniform and smooth area fills ar
263. view the HP toolbox when the printer is directly connected to your computer or when it is connected to a network You must have performed a complete software installation to use the HP toolbox See Using the hp toolbox HP support and information for Macintosh computers Visit http www hp com go macosx for Macintosh OS X support information and HP subscription service for driver updates Visit http www hp com go mac connect for products designed specifically for the Macintosh user ENWW ENWW Table of contents 1 Printer basics Quick access to printer information sessssssssssseeeeeeeee ennemis 2 World Wide Wheb lInKS iere etri t re nn etre Ere e nente ne n t nerd coit rau e Fia ue 2 User guide cA 2 Where to look for more information ssssssssssssssssseseem enne 2 Printer configurations esses enne nene nemen enne rnit nhe rrr en nnn nnne 4 HP Color LaserJet 4650 Part number Q3668A sssssssssseeen emm 4 HP Color LaserJet 4650n Part number Q3669A sssssssseeee 5 HP Color LaserJet 4650dn Part number Q3670A sss 5 HP Color LaserJet 4650dtn Part number Q36714 sss 5 HP Color LaserJet 4650hdn Part number Q3672A ssssseem 6 Mille 7 Walk Around RS 9 mimic M 11 Software feat res x eee ee a aaea a aa aa aa e RR RR e a a aaa aa 11 Printer drivers sisis
264. vior X Description 0 for onboard NVRAM 1 for removable disk flash or hard One or more printer settings saved in the non volatile storage device is invalid and has been reset to its factory default Pressing the v button should clear the message Printing can continue but there may be unexpected behavior A critical hardware error has occurred Turn the printer off and then back on If the problem persists contact HP Support at http www hp com support lj4650 Note This message might also appear if the transfer unit is missing or incorrectly installed Ensure that the transfer unit is correctly installed Turn the printer off and then back on If the problem persists contact HP Support at http www hp com support lj4650 Press v to continue For 68 0 errors turn the printer off and then back on If a 68 0 error persists contact HP Support For 68 1 errors use the HP Web Jetadmin software to delete files from the disk drive For 68 1 errors that persist contact HP Support Press v to continue If the message persists turn the printer off and then back on If the problem persists contact HP Support at http www hp com support lj4650 Press v to continue If the message persists turn the printer off and then back on If the problem persists contact HP Support at http www hp com support lj4650 Turn the printer off and then back on If the problem persists contact HP
265. w fuser kit has been installed Configure device menu 47 Diagnostics menu The diagnostics menu allows you to run tests that can help you identify and solve problems with the printer LT NN 7 NNNM PRINT EVENT LOG SHOW EVENT LOG DISABLE CARTRIDGE CHECK Paper Path SENSOR TEST PAPER PATH TEST MANUAL SENSOR TEST COMPONENT TEST PRINT STOP TEST Chapter 2 Control panel This item will print an event log that will display the last 50 entries in the printer s event log starting with the most recent This item displays the last 50 events on the control panel display starting with the most recent This item allows you to remove a print cartridge to help determine which cartridge is the source of the problem This item performs a test on each of the printer s sensors to determine if they are working correctly and displays the status of each sensor This item is useful for testing the paper handling features of the printer such as the configuration of the trays This item performs a test to determine whether the paper path sensors are operating correctly This item will activate individual parts independently to isolate noise leaking and other hardware issues This item isolates print quality faults more accurately by stopping the printer in mid print cycle Stopping the printer in mid print cycle allows you to see where the image begins to degrade Stopping the printer in mid print cycl
266. y RAM DISK DEVICE FAILURE To clear press v alternates with Ready RAM DISK FILE OPERATION FAILED To clear press v alternates with Ready RAM DISK IS WRITE PROTECTED To clear press v alternates with Ready ENWW The printer is generating the usage page The printer will return to the online Ready state when the page is completed Paper temporarily comes into the output bin while printing a duplex job Do not attempt to remove the pages until the job is complete The printer is currently processing a job but is not yet picking pages When paper motion begins this message will be replaced by a message that indicates which tray the job is being printed from The printer is currently processing or printing collated copies The message indicates that copy X of Y total copies is currently being processed The printer is actively processing a job from the designated tray The printer received a PJL file system command that attempted to store something on the file system but was unsuccessful because the file system is full A device failure has occurred on the specified drive The printer received a PJL file system command that attempted to perform an illogical operation for example to download a file to a non existent directory Printing may continue The file system device is protected and no new files can be written to it No action necessary Do not grab paper as it temporarily comes i
267. ze You can load different media in the printer s input trays and then request media by type or size using the control panel If you have used other HP LaserJet printer models you might be accustomed to configuring Tray 1 to first mode or cassette mode On HP Color LaserJet 4650 series printers setting Tray 1 size and type to ANY SIZE is equivalent to first mode Setting size or type for Tray 1 to a setting other than ANY SIZE is equivalent to cassette mode If you are duplex printing be sure that the media loaded meets the specifications for duplex printing See Supported media weights and sizes The instructions below are to configure the trays at the printer control panel You can also configure the trays from your computer by accessing the embedded Web server See Using the embedded Web server Configuring trays when the printer gives a prompt In the following situations the printer automatically prompts you to configure the tray for type and size e when you load paper into the tray e when you specify a particular tray or media type for a print job through the printer driver or a software application and the tray is not configured to match the print job s settings The control panel displays this message LOAD TRAY XX TYPE SIZE To change type press v The instructions below explain how to configure the tray after the prompt appears The prompt does not appear if you are printing from Tray 1 and if Tray 1 is configured

HP Color LaserJet 4650 series printer User Guide-ENWW

Contents

Download Pdf Manuals

Related Search

Related Contents