User`s Manual - AV-iQ
Contents
1. Most HDTVs have refresh rate of 48Hz and computer s video cards are usually set at higher refresh rate 60Hz 5 Make sure all DVI connectors are tightly secured to all DVI ports loose screws on the DVI connectors will result in no or poor picture 6 Turn off all equipments video source switcher and HDTV and restart all equipments Remote control unit will not operate Make sure the included batteries are correctly installed Make sure the 5V power is plugged in the back of the unit Check to see if the power LED light is on Try rebooting the switch by unplugging and re plugging in the AC plug of the 5V power adapter Programming Universal Remote Control Our remote control units use unique codes To program your own universal remote control make sure to use Learn feature of your universal remote control unit Refer to the universal remote control unit s user manual Copyright 2006 RTcomUSA Inc 6 Warranty Information 1 One Year Warranty RTcomUSA warrants this DVI Switcher to be free from defects in workmanship and materials under normal use and service for a period of one 1 year from the date of purchase from RTcomUSA or its authorized resellers If a product does not work as warranted during the applicable warranty period RTcomUSA shall at its option and expense repair the defective product or part deliver to customer an equivalent product or part to replace the defective item or2. refund to customer the purchase price paid for the defective product All products that are replaced will become the property of RTcomUSA Replacement products may be new or reconditioned Any replaced or repaired product or part has a ninety 90 day warranty or the reminder of the initial warranty period whichever is longer RTcomUSA shall not be responsible for any software firmware information or memory data of customer contained in stored on or integrated with any products returned to RTcomUSA for repair under warranty or not Warranty Limitation and Exclusion RTcomUSA shall have no further obligation under the foregoing limited warranty if the product has been damaged due to abuse misuse neglect accident unusual physical or electrical stress unauthorized modifications tampering alterations or service other than by RTcomUSA or its authorized agents causes other than from ordinary use or failure to properly use the product in the application for which said product is intended RETURNS All returns MUST have an RMA number Please contact your local dealer or RTcomUSA Inc where you purchased this product to obtain te RMA number RTcomUSA Service Dept Tel 973 383 4878 Fax 973 383 1160 info digitalextender com Copyright 2006 RTcomUSA Inc 9 2006 RTcomUSA All Rights Reserved Revision3 Copyright 2006 RTcomUSA Inc Memo 10 Copyright 2006 RTcomUSA Inc 11 2006 RTcomUSA All Rights Reserved
3. 12 CH3 TMDS Data Signal Channel 3 Negative 13 CH3 TMDS Data Signal Channel 3 Positive 14 5 V 5 V Input for Transmitter from Host 15 GND Ground 16 Hot plug Detect Signal is driven by monitor to enable the system to identify the presence of a monitor 17 CHO TMDS Data Signal Channel 0 Negative 18 CHO TMDS Data Signal Channel 0 Positive 19 GND TMDS Data Signal Channel 0 5 Shield 20 CH5 TMDS Data Signal Channel 5 Negative 21 CH5 TMDS Data Signal Channel 5 Positive 22 GND TMDS Clock Signal Shield 23 CLK TMDS Clock Channel Negative 24 CLK TMDS Clock Channel Positive OMNOUA WD Copyright 2006 RTcomUSA Inc 5 Troubleshooting Problem Solution Switch will not operate Make sure the 5V power is plugged in the back of the unit Check to see if the power LED light is on No picture or snow Or Poor picture 1 In case your video source is HDCP enabled make sure your video display Monitor must HDCP compliant 2 If you are using copper based DVI cable overall length of the cables length of the cable from video source to switch and length of the cable from switch to display should not exceed 33ft Exceeding 33ft with copper based cables will result in no or poor picture quality To extends over 33ft please use fiber optical DVI extension cables such as RTcomUSA Inc s Model OC cables 3 Use high quality DVI cables 4 If you are using computers try other refresh rate settings
4. 41R Input Signal DVI D HDMI TMDS Single Link Output Signal DVI D HDMI TMDS Single Link Supports up to WUXGA 1920x1200 Besolutior Pixel clock must not exceed 165Mhz HDTV Signals up to 1080p Receptacle DVI 24 Pin Female RS 232 9pin Male HDCP Support Pass through Min1 0 W Max 1 6 W Power Consumption External Power 5V Power Adapter Included eee DS 21R 230X105X30 mm ssl DS 41R 330X105X30 mm Weight DS 21R 664g DS 41R 941g 1 4 Environmental and Reliability Specifications e The DS 21R DS 41R switcher recommended environmental operating limits are a temperature range from 10 C non condensing humidity levels from 10 80 and altitude ceiling of 3 000 meters 9 840 feet e Environmental limits for transportation are established as a temperature range of 25 C to 60 C non condensing humidity levels from 5 95 and an altitude ceiling of 15 000 meter 49 200feet e Environmental limits for storage are established as a temperature range of 20 C to 45 C non condensing humidity levels from 5 95 and an altitude ceiling of 3 000meters 9 840 feet Copyright 2006 RTcomUSA Inc 4 2 Main Features 1 High Quality Picture No Signal Loss and Digital Noise Free Our switchers are built to deliver the highest quality picture preserving the native resolutions of the video sources without any signal loss At the same time the digital noises that may affect the picture quality will b
5. Digital Extender User s Manual Total Digital Connectivity Solutions DVI Switcher DS 41R New Cautions 1 Digitalextender6 logo is our own trademark of RTcom USA Inc 2 Any of the products may be changed without any notice in order to improve the function of the product 3 The design and specification of the product may be changed without any prior notice Copyright 2006 RTcomUSA Inc 1 Table of Contents 1 BASIC UNDERSTANDINGS OF THE PRODUCT csssescssscssscssscssscssscssscssscssscssscssccssscssscssscsssesssenscesseese TEL CAUTIONS FORSARETE 5 Ai dt ce ent do 122 PACKAGE INCLUDES m dida atada 1 3 DESCRIPTION GENERAL SPECIFICATION ccssccsessesssesssscessssssuecesseeceseeessaesuseeecsaeseeeeecsueseseeecsuesesseeesaeenaaes 1 4 ENVIRONMENTAL AND RELIABILITY SPECIFICATIONS cssceccssccessssssesccsececssssssessesessssessscssssseessessesseseecs 2 MAIN FEATURE G ccsssssssrsesssssscessssssensssssnenssesensesessenessssenensessesenssseesessesessenssseessnsssesessessesessesseseseesessess 3 VIDEO CONNECT IION ccsssssssssrsssssssreesssssnsessssessessssesessecesesescesessesceseneesessenssseessseesessssesseseesessesessessesess VIDEO CONNECTION coasts hues aici oia al RS232 CONTROL CONNECTION iuris rio isla bos 4 DVI PIN DESCRIPTION csssssssssssssssssssssesssssreesessensnsssceseesessesensscsssesssessenessessssessesessessesessersesessessesess 5 TROUBLESHOOTIING csssssssssesssssr
6. Revision 2 RTcomUSA Inc Locations RTcomUSA Inc 286 Houses Corner Road Sparta NJ 07871 USA Tel 1 973 383 4878 Fax 1 973 383 1160 www digitalextender com For order support please contact your Distributor or Reseller For technical support check with the Email rcomusa earthlink net info digitalextender com Copyright 2006 RTcomUSA Inc 12
7. e eliminated Due to the nature of the digital signals and passing through multiple stages of connection when using switchers it is important to eliminate the digital noises and boost the signal strength to preserve enhance the video signal quality 2 Signal Amplification for signal reliability and long length signal transmission Our 5V power adapter supplies adequate power to amplify the video signals from different video sources This is necessary as the overall length 33ft from the video source to the displays is longer when using the switches distance from the video source to the display In most cases the overall distance that the DVI signal will need to travel is over 10ft Due to the nature of DVI signals amplification is necessary to warrant the video quality and reliability Without amplification there may be occasional blackouts or blinking effects With this amplification feature 3 Compact and Practical Design Our switchers have all of the DVI ports power supply jack and RS232 port in the back of the unit allowing it be mounted on any racks or with any other components In the front there will be a remote control sensor selector manual switch RS232 LED indicators and channel indicators 4 Remote Control Unit with Discreet Channel selections Remote Control Units with discreet channel selection feature is included in our switches The channel buttons on the remote control unit will allow you to change video sources easily and
8. ity According to Council Directive 73 23 EEC February 19 1973 on the Harmonization of the Laws of Member States relating to Electrical Equipment Council Directive 89 336 EEC May 3 1989 on Electromagnetic Compatibility Council Directive 93 68 EEC July 22 1993 Amending Directives 89 336 EEC MC and 73 23 EEC Low Voltage Equipment Safety and or CPU Boards and Power Supplies used Council Directive 93 68 EEC withDS 21R DS 41R RTcomUSA Inc 286 Houses Corner Rd Sparta NJ 09871 973 383 4878 declares under sole responsibility that the product identifies with 93 66 EEC of the Council Directive Low Voltage Equipment Safety Each product marketed is identical to the representative unit tested and found to be compliant with the standards 1 2 Package Includes Each DVI Switcher package includes the following items e DVI Switcher DS 21R or DS 41R Unit e 5V Power Adapter e Users manual Copyright 2006 RTcomUSA Inc 3 1 3 Description General Specification Digitalextender DVI switcher allows number of digital video sources to share one video display Our unique switch allows easy switching between different digital video amp HDMI sources with remote control unit or with a manual switching button place on the unit itself Perfect for home theater systems No more hassles of manually plugging in DVI connectors to view multi video sources e g DVD Satellite receiver computer ITEM DESCRIPTION Model Name DS 21R DS
9. ows the user to interface the DVI LINK switch with a serial port on a computer or other control device The computer or other control device may require additional software for various control functions RS232 Control Information Our DS 21R and DS 41R use pin 2 and 3 and the assignments are as follows Control computer s RS232 pin 2 is connected to our DVI switch s pin 3 Control computer s RS232 pin 3 is connected to our DVI switch s pin 2 Baud rate 9600 Data bits 8 Stop Bits 1 Parity None Flow control None The control protocols are as follows Channel 1 request is ascii code 001 and the response back to the computer is Channel 2 request is ascii code 002 and the response back to the computer is Channel 3 request is ascii code 003 and the response back to the computer is Channel 4 request is ascii code 004 and the response back to the computer is Copyright 2006 RTcomUSA Inc 6 4 DVI Pin Description Pin Symbol Functional Description 1 CH2 TMDS Data Signal Channel 2 Negative CH2 TMDS Data Signal Channel 2 Positive GND TMDS Data Signal Channel 2 4 Shield CH4 TMDS Data Signal Channel 4 Negative CH4 TMDS Data Signal Channel 4 Positive DDC Clock DDC Clock line for DDC2B communication DDC Data DDC Data line for DDC2B communication N C CH1 TMDS Data Signal Channel 1 Negative 10 CH1 TMDS Data Signal Channel 1 Positive 11 GND TMDS Data Signal Channel 1 3 Shield
10. quickly 5 RS232 Control Our switches also feature RS232 Control Our switches are capable of being controlled by a remote computer This is extremely helpful for many applications where you need to automatically switch the video inputs Example If you connect a PC to our switcher you can program it to automatically switch the sources If you want to display input 1 for 1 hour and then switch to input 2 you can do this with the PC The RS232 LED indicators in the front will allow you to check the communication between the PC and the switch Most other products require additional control box for this function Control program does not included Copyright 2006 RTcomUSA Inc 5 3 Video Connection VIDEO CONNECTION 1 D NOOR Connect your video source s DVI output port to the DVI switch s DVI input port using standard DVI cables not included Make sure all your DVI sources and the display is turned off before connecting the cables Connect your DVI display s DVI input port to DVI switch s DVI output port Make sure your DVI display is turned off before connecting the cables Plug the 5V power supply into the switch s power input port Plug the 5V wall mount power supply into the wall outlet Turn on your display Turn on your video sources Use your remote control unit to switch channels Or use the select button on the front panel of the switch to change channels RS232 CONTROL CONNECTION RS232 connection all
11. sesssserensssseneesessenssssscenesessesensesceseseseesenessessesseseeessessesessessesessessesess 6 WARRANTY INFORMATION snssmmeennnnnnnnnnnnnnennennennenensenenesenennensenennensenenneneenes RETURNS ul nt en En tee le aint otitis nn eds et A Son Copyright 2006 RTcomUSA Inc 1 Basic understandings of the product 1 1 Cautions for safety All the safety and user manual should be read before the appliance is operated The safety and operating instructions should be retained for future reference e Unplug this product from the wall outlet before clean Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning e Do not use this equipment near wet place e This product should be operated only from the type of power sources indicated on the marking label If you are not sure of the type of power supplied to your home consult your local power company For equipment intended to operate from battery power or other source refer to the user manual Do not use any damaged power cords or plugs or loosed outlets this may cause electrical shock or fire Do not put heavy articles such as other equipments on this product Keep it away from liquid inflammable substances If you experience any malfunctioning of product or have any question regard to operation of the product please contact our customer service center RTcomUSA Inc Tel 973 383 4878 Fax 973 383 1160 info digitalextender com Declaration of Conform
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