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1. Original Message From Clark Miller Sent Wednesday April 28 2010 12 21 PM To Glenn Cavin Subject PlateScan rear camera calibration Hey Lt per our conversation the other day about the desktop icon for the rear camera calibration was unable to find any such icon on the desktop or program menu on the Start menu What you may have seen is the MDC s LCD screen calibration which is only for the MDC itself not PlateScan The PlateScan manual shows the camera calibration icon to be part of the PlateScan desktop within the PlateScan 14266 file WI 20County CD 20Contents RE 20PlateScan 20rear 20camera 20calibration 20 20Mackenzie_1 20 20043010 htm 12 21 2012 1 58 36 PM program itself This calibration button is not visible in PlateScan as currently configured 14265 file WI X20County CD 20Contents RE 20PlateScan 20rear 20camera 20calibrationX20 20Mackenzie_1 20 20043010 htm 12 21 2012 1 58 36 PM From Ken Mackenzie kmackenzie platescan com Sent Saturday August 07 2010 3 05 AM To Glenn Cavin Kristina Knight Subject Re PlateScan Regional Users I will happily do that for you I will be back in the States on the 21st In Norway on Vacation and leaving for Iceland on Monday then Ireland Ken MacKenzie Southwest Regional Law Enforcement Liaison PlateScan Inc 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie Q platescan com From
2. Ken Any word yet From Dave Howell Sent Monday October 19 2009 5 10 PM To Glenn Cavin Subject keep getting asked and have no idea what the answer is Is the Platescan unit we have not allowed to be put on another car because of the pending lawsuit 14208 file WI s Responses Texas More 20Plano 20County CD 20Contents RE 20PlateScan 20Car 20 20Kelly 20 20101909 htm 12 21 2012 1 56 56 PM From Mila Kelly milakelly platescan com Sent Friday January 08 2010 1 10 PM To Ken Mackenzie Glenn Cavin Subject RE PlateScan Car Glenn Once Jonah completes his call with Jeff we will be able to take it from there Jonah is calling Jeff now As for yourself being LUCKY that you don t know me too late here am haha welcome to the club Its ok I ll be gentle All the best Mila From Ken Mackenzie mailto kmackenzie Platescan com Sent Friday January 08 2010 10 29 AM To Glenn Cavin Subject RE PlateScan Car Then you are LUCKY She will wear you out Actually it is her voice that does the Alerts We have some guys in town in near future so she should be able to get someone over soon depending on their workload Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com From Glenn Cavin mailto Glennc plano gov Sent Friday January 08 2010 12 21 PM
3. Sent Thu 02 11 2010 8 10 AM To Clark Miller kmackenzie platescan com Cc Mike Letzelter J eff Willis PD Chad Blumrick Dave Howell Michael Patin Pam Haines support platescan com Subject Re Platescan Equipment Thanks Clark From Clark Miller To Ken Mackenzie Glenn Cavin Cc Mike Letzelter J eff Willis PD Chad Blumrick Dave Howell Michael Patin Pam Haines supporti platescan com Sent Thu Feb 11 07 35 13 2010 Subject RE Platescan Equipment Front left camera casing has a bad seal condensation has formed on the lens camera does not read at all Parking camera interprets about 80 or 90 of Z s as 7 s Rear camera still unstable video wavers hardly hitting on LP s at all Also program is interpreting O s zeros as O s so unless the program doesn t differntiate b t O s and O s then we re missing a lot of accurate LP s From Ken Mackenzie mailto kmackenzie Platescan com Sent Wed 02 10 2010 9 15 PM To Glenn Cavin Cc Mike Letzelter J eff Willis PD Chad Blumrick Dave Howell Clark Miller Michael Patin Pam Haines support platescan com Subject RE Platescan Equipment Lt Cavin Can you give me a little bit more detail on the problems so can write the work ticket Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com From Glenn Cavin mailto Glennc p
4. To Ken Mackenzie Cc J eff Willis PD Subject RE PlateScan Car OK Thanks don t believe know her From Ken Mackenzie mailto kmackenzie Platescan com Sent Friday January 08 2010 12 18 PM To Glenn Cavin Subject RE PlateScan Car Mila should be reaching out to you shortly Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 14218 file WI Responses Texas More 20Plano 20County CD 20Contents RE 20PlateScan 20Car 20 20Kelly_1 20 20010810 htm 12 21 2012 1 57 02 PM 214 594 5588 Fax kmackenzie platescan com www platescan com From Glenn Cavin mailto Glennc plano gov Sent Friday January 08 2010 10 48 AM To Ken Mackenzie Cc Glen Brashear J eff Willis PD Chad Blumrick Clark Miller Pam Haines Subject PlateScan Car Hello Ken We are having some difficulty with our PlateScan equipment and was wondering if you could help The CPU has now crashed for the second time in as many weeks and Jeff is going to work with Jonah today to try and get it back running again It seems to be a BIOS problem where it hangs up and won t boot properly past the first screen The biggest problem is that it has no monitor or keyboard attached so we have to drag an LCD and interface devices to the trunk and work on it that way This is time consuming and we certainly don t want to keep going through this every 2 3 weeks The other is
5. 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com From Glenn Cavin mailto Glennc plano gov Sent Friday January 08 2010 10 15 AM To Ken Mackenzie David Schaffer Cc Glen Brashear Subject RE question Sounds like a good idea however we are still subject to a patent infringement lawsuit and cannot expand our use of ALPR technology at this time Thanks Glenn From Ken Mackenzie mailto kmackenzie Platescan com Sent Thursday January 07 2010 9 59 PM To David Schaffer Cc Glenn Cavin Subject RE question Sgt Schaffer have attached our catalog of our different systems The system that believe best fits your needs is SYS F 1 R or SYS F 2 R This is a fixed IR system that operates off Electricity or can be converted to battery This unit is small enough that you can use it in almost any application that you wish It can be mounted to a light or telephone pole it can be placed inside of containers or the most practical application is to mount it inside a regular traffic radar trailer In most cases these have power converters and even solar power which will extend the life of the system IR cameras tend to drain regular batteries very quickly With a system like this you would only be limited to your imagination They are on page 10 and 11 of the attached catalog can send you a quote if you like The SYS F 1 R would be 14 800 while a SYS F 2 R would be 17 000 Depending
6. 510 5157 F 949 851 1930 www platescan com 14299 file WI PubEd amp AdvShare ALPRs Responses Texas More 20Plano 20County CD 20Contents RE 20System 20Configuration txt 12 10 2012 1 39 55 PM From Ken Mackenzie kmackenzie Platescan com Sent Wednesday April 21 2010 8 54 PM To Ken Mackenzie Dave Howell Christopher Newell brian ray cor gov Colemanl Michael Todd Dover David Faaborg CLee cityoflewisville com Casey Stone Kelley Stone Glen Fowler Johnny Thomason Chuck Ruckel Chuck Ruckel Billy Willis 3112 jinmon friscotexas gov Russel May Ron Jones Glenn Cavin Tommy Walters David W Nabors SCSA DAVID HALE Steven Cherry Rocky Bailey Greg Hutson Raj Vattakunnel J R Ric Sadler Stella Green Villarreal Andy Alsabrook Carl Steve Ferrie Jeff Freeman Lamar Evans Jeremy English Cc Sandra Tomeo Subject RE URGENT ASSISTANTANCE NEEDED BY PLANO PD The vehicle listed below has been located and the suspect was arrested Please remove it from your plate scan hot list Thank you for your assistance Sandy Tomeo Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com From Sandra Tomeo mailto sandrat plano gov Sent Friday April 16 2010 3 44 PM To kmackenzie platescan com Cc Cliff Turrubiarte
7. Glenn From Clark Miller Sent Thursday May 20 2010 9 39 AM To Glenn Cavin Subject PlateScan Policy amp Question Hey Lt just thinking out loud here but when the PlateScan policy is put together we should consider including a paragraph on deleting the Hot List entries went through it the other day while driving PlateScan and noticed there are some pretty old entries that may not be valid anymore and could alert the user causing him or her to act on outdated info l ve taken the initiative hope you dont mind to organize the Hot List items into subgroups and l ve been keeping an eye on the entries for valid info I m wondering if we ll need to give the responsibility to one or two people per vehicle in order to keep the info organized and confirm its validity making sure the entries are uniform and have the necessary descriptions contacts etc l d hate for someone to get an alert and take action on invalid info or hits that don t have the necessary info Anytime enter an LP into the Hot List put the date entered my name and ID who to contact etc Since we ve not got two vehs in service we probably need to keep the Hot Lists synced as well Finally do you know if LP s can be entered via desktop or do they have to be physically entered into each vehicle s PlateScan System There are not many entries and don t think we re taking advantage of its capabilities CID should be able to enter the info or if that s not
8. May 20 2010 9 39 AM To Glenn Cavin Subject PlateScan Policy amp Question Hey Lt just thinking out loud here but when the PlateScan policy is put together we should consider including a paragraph on deleting the Hot List entries went through it the other day while driving PlateScan and noticed there are some pretty old entries that may not be valid anymore and could alert the user causing him or her to act on outdated info l ve taken the initiative hope you dont mind to organize the Hot List items into subgroups and l ve been keeping an eye on the entries for valid info I m wondering if we ll need to give the responsibility to one or two people per vehicle in order to keep the info organized and confirm its validity making sure the entries are uniform and have the necessary descriptions contacts etc l d hate for someone to get an alert and take action on invalid info or hits that don t have the necessary info Anytime enter an LP into the Hot List put the date entered my name and ID who to contact etc Since we ve not got two vehs in service we probably need to keep the Hot Lists synced as well Finally do you know if LP s can be entered via desktop or do they have to be physically entered into each vehicle s PlateScan system There are not many entries and don t think we re taking advantage of its capabilities CID should be able to enter the info or if that s not possible forward any LP s they want entered
9. No problem what so ever Installation will be pre paid and then you just need to let us know when to come out to do it will send Carol and invoice with that information on it Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com From Glenn Cavin mailto Glennc plano gov Sent Wednesday September 23 2009 9 13 PM To kmackenzie platescan com cstrickland co collin tx us Cc Ed Drain Glen Brashear milakelly platescan com Subject Re URGENT PLATESCAN INSTALLATION SET FOR WEEK OF AUGUST 17th Can we pay for the installation now with a guarantee that it will completed at no additional cost later From kmackenzie platescan com To Glenn Cavin Carol Strickland Cc Ed Drain Glen Brashear Mila Kelly Ken MacKenzie Sent Wed Sep 23 19 16 54 2009 Subject Re URGENT PLATESCAN INSTALLATION SET FOR WEEK OF AUGUST 17th Only thing I would worry about is losing the grant funds before installation is made We can handle however you want Sent from my BlackBerry smartphone with SprintSpeed From Glenn Cavin Date Wed 23 Sep 2009 18 07 28 0500 To lt cstrickland co collin tx us gt Subject RE URGENT PLATESCAN INSTALLATION SET FOR WEEK OF AUGUST 17th Hello Carol Due to the patent infringement lawsuit against PlateScan in which we have also been named Plano is currently prohibited fr
10. however I recommend that you train you officers how to use the right side parking camera for both sides and not waste an IR camera on the left side parking Another alternative would be to place one of the dual IR color cameras on the LR of the light bar to capture those vehicles that didn t have a front plate but considering the low percentage that is a waste of such a camera As for the placement of the color camera you have three choices front dash left rear or right rear This camera is mounted inside Most of the agencies in the Metroplex mount the color camera on the rear deck facing to the left At 14422 file WI PRs Responses Texas More 20Plano 20County CD 20Contents REVISED 20PlateScan 20Camera 20Configuration htm 12 10 2012 1 38 51 PM night this camera doesn t receive any ambient lighting so it isn t of much use after dark The color camera mounted on a visor mounting in the front windshield receives enough ambient lighting at night to work with existing headlights streetlights etc With proper training this camera can be adjusted to capture vehicles in the second left or right lane and can also be adjusted to capture vehicles across a median Flip to the last page to see how a color camera can be focused It is a very flexible camera and remember that many agencies use systems that just use one or two color camera systems and no infrared The rest of the pages on that first attachment show the camera angles for the A
11. or v the License Agreement is terminated Brazos Technology Maintenance Agreement Page 7 of 11 CONFIDENTIAL INFORMATION 14439 brazos technology iS Upon such termination BRAZOS TECHNOLOGY shall refund to Licensee a portion of the maintenance fee prorated to reflect the date of termination and neither BRAZOS TECHNOLOGY nor Licensee shall have any further obligations hereunder IN WITNESS WHEREOF each party has caused a counterpart of the original of this Agreement to be executed as of the date first written above by its duly authorized representative CITY OF PLANO TX BRAZOS TECHNOLOGY Signed Signed Print Name Print Name Michael McAleer Title Title President Date Date Brazos Technology Maintenance Agreement Page 8 of 11 CONFIDENTIAL INFORMATION 14440 brazos technology yi EXHIBIT A COVERED SITES SOFTWARE AND CONFIGURATION A Covered Sites This Agreement covers the following Licensee sites Plano Police Department Plano Municipal Court B Covered Software This Agreement covers the following software components at each site listed in Exhibit A Section A Brazos BuildlT Website for eCitation processing Brazos RunlT Mobile software eCitation processing for both Symbol MC70s C Covered Configuration This Agreement covers the following configuration Thirty Five 35 workstation PDA licenses of Covered Software purchased by Licensee Brazos Technology Maintenance Agreement Page 9 o
12. 10 10 2010 Subject Platescan Back end Are you experiencing any problems using the back end interface for Platescan Benzick 14200 file WI es Texas More 20Plano 20County CD 20Contents RE 20Platescan 20Back end 20 20Benzick_1 20 20070610 htm 12 10 2012 1 54 04 PM From Clark Miller Sent Friday September 04 2009 8 51 PM To Glenn Cavin Subject RE PlateScan BackOffice Software Issue Lt I drove PlateScan today w little trouble but I have noticed a couple of things that probably need to be addressed The rear dash camera is coming loose from its mount and needs to be tightened or the entire mount replaced Also I thought we were set up to get hits on sex offender LP s but apparently not I tested one the other day and it did not hit As you probably know TCIC hits for sex offender LP s are just like stolen hits and should be an easy download but maybe a money thing Also the internal clock that the PlateScan software uses is off by about 1 2 an hour sometimes more For whatever reason it doesn t use the MDC Network s internal clock Not really a big deal unless you need to know the exact time of a vehicle s location during future searches Also the only times I ve ever had problems with the software is when the vehicle has been out of range from the mesh network for several minutes which interferes with the download of the updated LP s This causes the entire MDC to lock up until you get back in range and re
13. 2 hours and you can send as many officers as the room will hold I can do a couple of classes for each agency to meet their shift requirements For the back office training for dispatchers investigators crime analysts and anyone else that you want to have access those classes only take about 30 minutes per class The more classes I can do at one agency on one day the more time it give me for the other five agencies Don t worry though we can do additional classes as my schedule allows Please double check this email to insure that I sent it to everyone at your agency that needs it As always if you have any questions feel free to call me at any time Ken MacKenzie Southwest Regional Law Enforcement Liaison 14314 file WI ntents RE 20URGENT PLATESCAN 20INSTALLATION 20SET 20FOR 20WEEK 200F 20AUGUST 2017th htm 12 10 2012 1 38 40 PM 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie Q platescan com www platescan com 14315 file WI ntents RE 20URGENT PLATESCAN 20INSTALLATION 20SET 20FOR 20WEEK 200F 20AUGUST 2017th htm 12 10 2012 1 38 40 PM From Greg Skelly greg vigilantvideo com Sent Monday February 15 2010 8 59 AM To Glenn Cavin Subject Referred by Will Mortensen Attachments Plano LPRHits 2 15 10 pdf Lieutenant Cavin Will Mortensen gave me your contact info and suggested reach out to you In fact you and previously met in Nashville a couple years
14. 2009 5 16 PM To Dave Howell Cc Mike Letzelter J eff Willis PD kmackenzie platescan com Subject RE PlateScan Car That is correct We have to wait for it to return from the shop am hopeful that it will not be much longer Mike Please make sure we are notified when the car comes back need to ensure the latest updates from PlateScan get installed as soon as possible 7 digit tag reader have not yet heard back from Ken or the tech folks about getting this upgrade completed while the car is down for repair but it seems to be a good time to take care of it Ken Any word yet From Dave Howell Sent Monday October 19 2009 5 10 PM To Glenn Cavin Subject keep getting asked and have no idea what the answer is Is the Platescan unit we have not allowed to be put on another car because of the pending lawsuit 14220 file WI sponses TexasMore 20Plano 20County CD 20Contents RE 20PlateScan 20Car 20 20Mackenzie 20 20101909 htm 12 21 2012 1 57 15 PM From Clark Miller Sent Wednesday November 11 2009 11 32 AM To Glenn Cavin Subject RE PlateScan context issue 7 s and Z s transposed Sorry to hit you again with this but now that I ve had the chance to sit and watch the LP s being recognized I ve noticed that its only recognizing about 65 to 7596 correctly Mostly seems to be the 7 s and Z s but there are other recognition problem characters such as O s and 0 s Hopefully the system sees b
15. DTA lI believe JJ Willis TLO1 972 816 6519 Go Navy 14240 file WI onses Texas More 20Plano 20County CD 20Contents RE 20PlateScan 20hotlists 20 20Willis_4 20 20051810 htm 12 21 2012 1 57 53 PM From Jeff Willis PD Sent Tuesday May 18 2010 6 10 PM To Glenn Cavin Subject RE PlateScan hotlists Just looked at 6241 and both listed were updated at the 6 oclock hour Looks like its working keep your fingers crossed From Glenn Cavin Sent Tuesday May 18 2010 6 03 PM To J eff Willis PD Subject Re PlateScan hotlists 10 4 From J eff Willis PD To Glenn Cavin Sent Tue May 18 17 56 34 2010 Subject RE PlateScan hotlists Np l m waiting for Officer Smith he currently has it out although this is only the second time he s been in it to give me a thumbs up whether he got the update or not From Glenn Cavin Sent Tuesday May 18 2010 5 55 PM To J eff Willis PD Cc Aaron Benzick Subject RE PlateScan hotlists 10 4 We just need to make sure both the svsbulk txt and plano warrant txt files are refreshing in both cars Thanks for working on this From J eff Willis PD Sent Tuesday May 18 2010 5 47 PM To Glenn Cavin Cc Aaron Benzick Subject PlateScan hotlists They are located under Mobile DTA l believe JJ Willis TLO1 972 816 6519 Go Navy 14242 file WI onses Texas More 20Plano 20County CD 20Contents RE 20PlateScan 20hotlists 20 20
16. Documentation or any portion thereof except as expressly set forth herein Licensee further acknowledges and agrees that Licensee will limit its use of the Software and Documentation to the number of users and or the site location identified in Exhibit A to this Agreement 14427 4 Non disclosure Licensee acknowledges and agrees that the Software and Documentation contain trade secrets and or confidential information hereinafter collectively referred to as Confidential Information and that Licensee will take reasonable efforts to prevent the disclosure of such Confidential Information to any third party 5 Ownership Licensee acknowledges and agrees that Brazos Technology is the sole owner of all right title and interest in and to the Software and Documentation and that nothing contained herein shall grant Licensee any ownership interest in the Software or Documentation 6 Upgrades In the event that Brazos Technology in its sole discretion should provide Licensee with any upgrades corrections or modifications to the Software or Documentation such upgrades corrections or modifications shall be considered as applicable Software or Documentation for the purposes of this Agreement Notwithstanding the foregoing nothing contained in this Agreement shall be construed as obligating Brazos Technology to provide Licensee with any upgrades corrections modifications maintenance services or support services hereunder 7 Warrant
17. Glenn Cavin lt Glennc plano gov gt Sent 6 august 2010 11 04 To Kristina Knight lt kristinak plano gov gt Subject Re PlateScan Regional Users can t open the attachment on BB Is it an Outlook distribution list If so you should be able to import it into your contacts Ken Mackenzie can possibly also help get the word out if needed From Kristina Knight To Glenn Cavin Sent Fri Aug 06 10 41 36 2010 Subject FW PlateScan Regional Users I have this but I m not sure how I can email them all at once can you help From Michelle Sanders Sent Wednesday December 30 2009 3 29 PM To PD CISD Family Violence Subject FW PlateScan Regional Users This is helpful when looking for your suspects in other cities Michelle Sanders Sergeant Plano Police Department Family Violence Unit michell plano gov 972 941 2524 Office 972 816 8306 Cell bade2 5 14268 file WI More 20Plano 20County CD 20Contents Re 20PlateScan 20Regional 20Users 20 20Mackenzie 20 20080710 htm 12 21 2012 1 58 40 PM From Harry Manning Sent Tuesday December 29 2009 1 16 PM To Mike Moreland Mike Glisch Chris Manthei Jeff Haynes Jon Britton Ken Scott Michelle Sanders Ron Flanagan Sandra Tomeo Tim Hughes Subject FW PlateScan Regional Users FYI From Glenn Cavin Sent Tuesday December 29 2009 12 26 PM To Harry Manning Cc Ed Drain Subject FW PlateScan Regional Users Sir Here is a list of particip
18. Texas More 20Plano 20County CD 20Contents RE 20question htm 12 21 2012 1 59 11 PM From Ed Drain Sent Tuesday June 03 2008 10 44 AM To Henrik Melen Cc Glenn Cavin Barbara Smith PD Captains Subject RE System Configuration Patrol Captains will identify patrol officers to serve as power users for others in Patrol This group should be identified and trained fairly quickly However the system does not appear to be operationally viable as is Much of the City does not have 4 9 Ghz coverage and if the system is constantly going down officers may lose confidence in the system If the problem is with Plate Scan s software we need to get them to fix preferably before we pay them Thanks for the update Original Message From Henrik Melen Sent Tuesday June 03 2008 9 20 AM To Ed Drain Cc Glenn Cavin Barbara Smith Subject Fw System Configuration Sir Here is a brief update in regard to the platescan vehicle that I promised you yesterday and I am forwarding the e mail from platescan to you The issue is what I suspected and its in their software and how it is network aware They have made it their priority and will let me know how soon they can have a fix I recommend we find a few power users that are willing to test and evaluate the car in the mean time to determine extent of issue maybe identify other issues and also serve as train the trainee once deployed fully Henrik Melen Technical Liaison Offic
19. ago at the LEIM show Will and were partners for our SafeTics portable traffic light project Please review the attached LPR Mapping Alert Service Reports for 2 15 10 Note these are not samples They are actual hits to the NCIC hotlists and should be acted upon Fyi we recently provided Ft Worth PD with similar info and they went 3 for 3 in finding the stolen vehicles Let me know if you have any questions l Il be in the Dallas area tomorrow and would be more than glad to give you a demo our services am now the Regional Manager for Vigilant Video one of the premier License Plate Recognition LPR technology and solutions companies While you may be familiar with LPR technology I m sure you haven t seen our unique solutions for finding bad guys Vigilant Video thru its asset recovery partners collects over 100Million license plate scans in its national data base Currently we receive almost 1 5million scans per month just from the state of Texas The Event Density print screen shows the level of LPR scanning taking place in your area over the last 60 days 14316 file WI SPT PubEd amp AdvShare ALPRs Responses Texas More 20Plano 20County CD 20Contents Referred 20by 20Will 20Mortensen htm 12 10 2012 1 38 38 PM Vigilant Video makes these records scans available to LEAs for crime investigations to locate vehicles of interest The attached reports come from our latest offering the Mapping Alert Service MAS We can match NCI
20. extra character plate edge or similar that results in a Six character plate coming back as 7 and vice versa In short we are very close but not quite there yet As mentioned will get an update from the team tomorrow and get back to you I will also check in with them about the data recovery request Regards Mark W J Kelly Chief Technology Officer PlateScan Inc 20101 SW Birch St Suite 250 Newport Beach CA 92660 O 949 851 1600 x14 F 949 851 1930 M 949 510 5157 GV 949 242 0320 www platescan com From Glenn Cavin mailto Glennc plano gov Sent Monday October 19 2009 5 35 PM To Ken Mackenzie Cc Dave Howell Mila Kelly Subject RE PlateScan Car Ken My contact information is included below and unfortunately we do not have a designated TS representative for PlateScan believe Duey Poempipatana and Mark Simants might have been involved when the unit was installed here but have been trying to handle the tech side of this myself In fact about two weeks ago sent some corrupted xml recognition files to Minh Jonah and Marco so they could try and recover the data however have not yet received any response thought they might be busy with maintenance on the new Collin County installs 14204 file WI s Responses Texas More 20Plano 20County CD 20Contents RE 20PlateScan 20Car 20 20Kelly 20 20101909 htm 12 21 2012 1 56 56 PM Thanks 5 From Ken Mackenzie mailto kmacken
21. inexpensive ALPR systems on the market starting at 4 495 and can be loaded on an existing MDC or laptop Check out attached software Panasonic Arbitrator In Car Video system doubles as a PlateScan ALPR allowing department s to use the in car video camera as an ALPR system when the camera is not in the record mode Allows Departments to equip numerous vehicles for the cost of a full infra red system PlateScan and RedFlex entered into a partnership where Redflex agencies can now also obtain PlateScan ALPR systems through RedFlex for no initial cash outlay PLATESCAN HAS DEBUTED ONE OF THE SMALLEST INFRARED CAMERAS AVAILABLE All new installations are now receiving the new Rapier 850nm infrared camera It is 5 wide 2 tall and 3 deep See attached photos 14289 file WI SPT PubEd amp AdvShare ALPRs Responses Texas More 20Plano 20County CD 20Contents RE 20PlateScan 20Update htm 12 21 2012 1 58 51 PM AUSTIN PD FRONT CLOSEUP jpgl MG 0384 J PGIMG_0388 PGAUSTIN PD LEFTSIDE CLOSEUP2 jpg Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com 14280 file WI SPT PubEd amp AdvShare ALPRs Responses Texas More 20Plano 20County CD 20Contents RE 20PlateScan 20Update htm 12 21 2012 1 58 51 PM From Christi Blazo Sent Friday June 05 2009 4 25 PM To Glenn Cavin Cc Glen Brashear J
22. left camera you want the bottom of the targe plate to be 2ft off the ground From the camera the plate needs to be 9 over 27 out In PlateScan at the top of the program you will see a Camera Configuration button click on that You want the plate the size of the red box and in the red box to be aligned If you need any help during the process I can remote into the MDT and see what is going on and support over the phone Let me know if you need anything else Jonah Bjorkman PlateScan Inc O 949 851 1600 x23 E support platescan com 14202 file WI ore 20Plano 20County CD 20Contents RE 20PlateScan 20Camera 20Alignment 20 20Miller_2 20 20031210 htm 12 21 2012 1 56 52 PM From Mark Kelly mkelly platescan com Sent Monday October 19 2009 8 38 PM To Glenn Cavin Cc Ken Mackenzie Mila Kelly Jonah Bjorkman Marco Spretke Subject RE PlateScan Car Lt Cavin Sorry about the confusion and mix up in getting back to you regarding the updated Context Checker and the XML data recovery request will get with our tech team in the morning to get a full update and then get back to you With regards to the new Context Checkers for the 7 Character plate formats we have been testing new versions of the Context Checker system understand that we have been making solid progress with this but there are a few minor issues that have to be overcome These relate to the decision making system when they system sees an
23. observe any crime in progress or have been notified of a crime by a citizen notify dispatch immediately You would need to tell the dispatcher the nature of the crime theft robbery assault ect the location of the crime any weapons involved and where the complainant will be if known Remember you are not to exit the vehicle Be a good witness 1f needed drive to a safe location and do not exit the vehicle until an officer has secured the scene and has notified you it 1s safe to exit the vehicle 3 Accident If you drive up on an accident or observe one notify police dispatch immediately Notify dispatch of the exact location and if there t2 14449 are known injuries Due to the fact you cannot activate the red and blue lights make sure you and the Plate Scan vehicle are out of the roadway and out of harms way If possible tell the victims that police dispatch have been notified if there are not injuries 4 Safety Should an incident arise that you fell threatened or in danger or need outside assistance notify dispatch immediately This could include any situation where the Plate Scan vehicle becomes inoperable for any reason Let the police dispatcher know the nature of the problem your location and the type of assistance you need Vehicle Procedures e Keys The key to the vehicle will be kept at the Front Desk of the Mesquite Police Department in the same location as the Skywatch e Dispatch Notify Dispatch that you are chec
24. on the lighting conditions another possibility might be the color camera systems that connect to a Panasonic Toughbook A one color camera system starts at 4 495 Let me know if can be of any further assistance 14288 file WI LPRs Responses Texas More 20Plano 20County CD 20Contents RE 20question 20 20Mackenzie 20 20010810 htm 12 21 2012 1 59 02 PM Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie 9 platescan com www platescan com From David Schaffer mailto Davidsc plano gov Sent Tuesday January 05 2010 10 16 PM To kmackenzie platescan com Subject question Mr Mackenzie when you gave a presentation here at Plano PD you mentioned you had some platescan equipped construction barrels that were good for deployment Can you give me some details on that equipment We are getting hit hard on business burglaries on evenings They re hitting places in the same general area was thinking it would be useful to deploy one of these to capture the plates during the offense times Thanks in advance Sgt DC Schaffer 1278 Plano PD patrol 972 742 0257 14289 file WI LPRs Responses Texas More 20Plano 20County CD 20Contents RE 20question 20 20Mackenzie 20 20010810 htm 12 21 2012 1 59 02 PM From David Schaffer Sent Sunday January 10 2010 3 37 PM To Glenn Cavin Subject RE question FY
25. operational The vehicles can hold their data for 30 days so we shouldn t lose any data and it can be transferred to the server once it is installed The installation process will begin at the Collin County Shop 700A Wilmeth Road on Monday August 17th They will be doing the installation on all six agencies vehicles that week The Collin County Shop has given PlateScan after hours access so that they can get all six vehicles done that week Knowing the average install time they will probably work over the weekend and hopefully have the vehicles completed the following Monday To complete this task on time we need for each agency to deliver their designated ALPR vehicle to the Collin County Shop no later than Friday August 14 by 4 30pm Please make sure that it is the same vehicle that you spec d in the pre planner Any surprises will only slow down the install process The actual shop is closed on Fridays but the ladies in the front shop office will be there and will take your keys from you until 4 30pm on that Friday Liz Gray at the Shop is coordinating this for us so if you have a question about delivering you vehicle she should be able to help you Her number is 972 548 3734 Please take a look at the attached photos of the new cameras installed I think you will all be pleased at the new low profile of the cameras and see that it was worth the wait rather than getting the previous model cameras Start thinking about training I hav
26. possible forward any LP s they want entered to me or whoever so it ll get entered 14256 file WV More9620Plano9620County CD 9620Contents Re9 620PlateScan 620Policy92620Question 2620 9020Miller 29620 9620052010 htm 12 21 2012 1 58 19 PM From Scott Stowers scott stowers wylietexas gov Sent Saturday May 30 2009 12 48 PM To Ken Mackenzie Glenn Cavin Ce Kelley Stone Carol Strickland Matthias Jezek Tommy Walters Subject RE PlateScan Pre Planners Hi Ken thought that this information had already been given to you but guess not Tommy Walters is working here to get this to you asap Once again lm sorry for the delay in this getting back to you Scott Stowers Patrol Lieutenant Wylie Police Department Voice 972 442 8174 FAX 972 442 8173 From Ken Mackenzie mailto kmackenzie Platescan com Sent Friday May 29 2009 1 08 PM To Scott Stowers Glenn Cavin Cc Kelley Stone Carol Strickland Matthias J ezek Subject PlateScan Pre Planners Gentlemen We are hoping to start installation at the end of June or early July We need to make sure that we have all the equipment needed We still haven t received your Vehicle pre planner or your back office pre planners Can you please send these to me ASAP and copy everyone on this email Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie pl
27. should handle the billing for installation at this point since we will likely not be able to engage in this part of the process for quite some time however it should be okay to sign for the equipment itself am copying Ken Mackenzie for his input Thanks lt image002 jpg gt From Carol Strickland mailto cstrickland co collin tx us Sent Wednesday September 23 2009 2 24 PM To Ed Drain Subject FW URGENT PLATESCAN INSTALLATION SET FOR WEEK OF AUGUST 17th Can you please confirm that the equipment installation has been completed on the Plano 14313 file WI ntents RE 20URGENT PLATESCAN 20INSTALLATION 20SET 20FOR 20WEEK 200F 20AUGUST 2017th htm 12 10 2012 1 38 40 PM Police Vehicle We would like to sign off on the PlateScan Purchase Order for payment The servers and their installation are on different purchase orders Thank you in advance for your reply Carol Strickland Homeland Security 972 545 5537 Good Morning Everyone I am pleased to announce that we are ready to begin the PlateScan installation process for the ALPR vehicles Collin County won t have the regional back office server delivered until September however Kelley and I decided that we didn t want to wait on the server before we got the vehicles operational The vehicles can hold their data for 30 days so we shouldn t lose any data and it can be transferred to the server once it is installed The installation process will begin at the Col
28. the Software License Agreement executed concurrently between the parties hereto Licensee shall also use commercially reasonable efforts to provide an active voice telephone line at each site which is available continuously when required for support access VIII PROBLEM REPORTING AND TRACKING PROCEDURES Licensee may use the services described herein only by making reference to the authorized support Agreement number All such reports and requests will be made through the authorized individuals up to two 2 per site designated by Licensee in Exhibit B who may be changed by Licensee from time to time by written notice to BRAZOS TECHNOLOGY A twenty four 24 hour Support Center HOTLINE is Brazos Technology Maintenance Agreement Page 5 of 11 CONFIDENTIAL INFORMATION 14437 brazos technology provided for problem reporting outside of normal business hours v1 0 IX FEES A Maintenance Fees Fees for Maintenance Services provided under this Agreement are contained in Exhibit C Any time a site or software package is added or deleted from Exhibit A BRAZOS TECHNOLOGY will automatically adjust and or amend Exhibit A and Exhibit C accordingly BRAZOS TECHNOLOGY will also perform a bi annual audit of all sections in Exhibit A If changes have occurred BRAZOS TECHNOLOGY will adjust and or amend Exhibit A and Exhibit C and maintenance fees will be adjusted accordingly Rates will be reviewed and adjusted accordingly when another s
29. with this information but if not this is the general gist of how things will go The Fusion center will host the PlateScan Connect Back office server once it is delivered In the mean time each agency will just store the xml files exports on the workstation in their dept As for the hotlists temporarily each dept will download their own TCIC hotlists until the Fusion Center is up Once the fusion center is up it will push the TCIC hotlists down to each dept on an hourly basis who will then push it out to the vehicles Each 14246 file WI nty CD 20Contents RE 20PlateScan 20Information 20needed 20by 20Friday 20Aug 207th 20 20Mack 20 1 htm 12 21 2012 1 58 01 PM dept will be responsible for their own local custom hotlists which they will do at their dept and will push down to the vehicles Like we said in the beginning this is the first of it s kind so naturally there are some glitches as we all learn Atthe first couple of meetings we had believe each agency advised that they would like to be able to push out their own BOLOs traffic warrants and other databases in addition to the TCIC database that will eventually be pushed out by the Fusion Center That is one of the reasons each workstation is needed but until the regional server is set up each agency will also have to obtain their own downloads from TCIC This is actually a very simple process and our installers will get it all set up this week however if your age
30. 0 2012 1 38 40 PM This is an auditor question Kelley On Sep 24 2009 at 7 50 AM Carol Strickland cstrickland 9 co collin tx us wrote Answer this please Carol Strickland Homeland Security 972 545 5537 From Glenn Cavin mailto Glennc plano gov Sent Wednesday September 23 2009 9 13 PM To kmackenzie platescan com Carol Strickland Cc Ed Drain Glen Brashear milakelly platescan com Subject Re URGENT PLATESCAN INSTALLATION SET FOR WEEK OF AUGUST 17th Can we pay for the installation now with a guarantee that it will completed at no additional cost later From kmackenzieQ platescan com To Glenn Cavin Carol Strickland Cc Ed Drain Glen Brashear Mila Kelly Ken MacKenzie Sent Wed Sep 23 19 16 54 2009 Subject Re URGENT PLATESCAN INSTALLATION SET FOR WEEK OF AUGUST 17th Only thing I would worry about is losing the grant funds before installation is made We can handle however you want Sent from my BlackBerry smartphone with SprintSpeed From Glenn Cavin Date Wed 23 Sep 2009 18 07 28 0500 To lt cstrickland co collin tx us gt Subject RE URGENT PLATESCAN INSTALLATION SET FOR WEEK OF AUGUST 17th Hello Carol Due to the patent infringement lawsuit against PlateScan in which we have also been named Plano is currently prohibited from installation or use of the PlateScan equipment we recently acquired It has however been received here and is being stored for future use am not sure how we
31. 012 1 58 06 PM Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com 14289 file WI ounty CD 20Contents RE 20PlateScan 20Information 20needed 20by 20Friday 20Aug 207th 20 20Mackenzi htm 12 21 2012 1 58 06 PM From Glenn Cavin Sent Thursday May 20 2010 11 02 AM To Clark Miller Cc Glen Brashear Jeff Willis PD Ken Mackenzie Jonah Bjorkman Mike Letzelter Dave Howell Subject RE PlateScan Policy amp Question Thanks for the heads up Clark certainly agree that we need to manage the manual hot list entries so only currently valid information is retained would like to see a retention schedule in place so that entries would delete after a designated amount of time unless otherwise specified am awaiting a call from Jonah to discuss upgrade of our BackOffice software and am hopeful that this functionality might be included in the new version as well as the ability to enter tags from the desktop for submission to both cars In the meantime if you don t mind and can determine that an entry is no longer valid please remove it The categorization might also be helpful in keeping things better organized Glenn From Clark Miller Sent Thursday May 20 2010 9 39 AM To Glenn Cavin Subject PlateScan Policy amp Question Hey Lt just thinking out loud here but when the PlateScan policy is put together we should consider including a paragraph on deleting the H
32. 20AUGUST 20 20 2 htm 12 21 2012 1 59 27 PM Start thinking about training I have blocked off most of the week of August 24 to train all the Collin County Agencies For the vehicle training I will need a classroom with a projector for my laptop Each class will take 1 5 to 2 hours and you can send as many officers as the room will hold I can do a couple of classes for each agency to meet their shift requirements For the back office training for dispatchers investigators crime analysts and anyone else that you want to have access those classes only take about 30 minutes per class The more classes I can do at one agency on one day the more time it give me for the other five agencies Don t worry though we can do additional classes as my schedule allows Please double check this email to insure that I sent it to everyone at your agency that needs it As always if you have any questions feel free to call me at any time Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com 14308 file W E 20URGENT PLATESCAN 20INSTALLATION 20SET 20FOR 20WEEK 200F 20AUGUST 20 20 2 htm 12 21 2012 1 59 27 PM From Leslie Harper lharper co collin tx us Sent Thursday September 24 2009 11 04 AM To Glenn Cavin Cc Carol Strickland Kelley Stone Janna Benson Caponera Subject RE URGENT PLAT
33. 5074 RE Software Maintenance Agreement and Software License Agreement Dear Ms Heugel Attached are the Software Maintenance Agreement and Software License Agreement from Brazos Technology Please provide us with two 2 signed original copies of both agreements These can be mailed to Brazos Technology Brazos Technology P O Box 10713 OR 707 Texas Ave South Suite 103D College Station TX 77842 College Station TX 77840 We will sign them both and return one original copy to you If you would prefer originals that are not faxed documents I can mail original copies of these documents for you to sign and forward to us Please let me know if this is your preference In order to immediately move forward on placing orders and organizing your implementation please fax the signature pages to me at 713 583 9323 If you have any questions please let me know Sincerely Jackie Pokora jpokora brazostech com 979 690 2811 x105 14426 brazos technology SOFTWARE LICENSE AGREEMENT THIS AGREEMENT is entered into as of the 20 day of April 2009 hereinafter referred to as the Effective Date by and between Brazos Technology Corporation a Texas corporation with its principal offices located at 707 Texas Ave Suite 103 D College Station Texas 77840 hereinafter referred to as Brazos Technology and City of Plano a Texas Municipality with its principal offices located at 900 E 15 Street Plano TX_75074 hereinaf
34. AZOS TECHNOLOGY will exercise best efforts to resolve Severity 2 problems within five 5 days The resolution will be delivered to Licensee in the same format as Severity 1 problems If BRAZOS TECHNOLOGY delivers an acceptable work around for a Severity 2 problem the severity classification will drop to a Severity 3 Severity 3 Produces an inconvenient situation in which the Covered Software is usable but does not provide a function in the most convenient or expeditious Brazos Technology Maintenance Agreement Page 2 of 11 CONFIDENTIAL INFORMATION 14434 brazos technology iS manner and the user suffers little or no significant impact RESPONSE BRAZOS TECHNOLOGY will exercise best efforts to resolve Severity 3 problems in the next maintenance release Severity 4 Produces a noticeable situation in which the use is affected in some way which is reasonably correctable by a documentation change or by a future regular release from BRAZOS TECHNOLOGY RESPONSE BRAZOS TECHNOLOGY will provide as agreed by the parties a fix or fixes for Severity 4 problems in future maintenance releases C Maintenance Services During the term of this Agreement BRAZOS TECHNOLOGY will maintain the Covered Software by providing software updates and enhancements to Licensee as the same are offered by BRAZOS TECHNOLOGY to its licensees of the Covered Software under maintenance generally Updates All software updates and enhancements provided to Lice
35. C Hotlist data against our private data and provide you with the map and satellite location of these direct hits The print screen below shows the summary view for the locations of the HITS to the NCIC hotlist 14317 file WI SPT PubEd amp AdvShare ALPRs Responses Texas More 20Plano 20County CD 20Contents Referred 20by 20Will 20Mortensen htm 12 10 2012 1 38 38 PM m Are you available sometime tomorrow to visit and demo our new LPR technology Please feel free to call me on my cell Greg Skelly Regional Sales Manager a 770 683 2578 Office 404 664 7605 Cell greg vigilantvideo com 14318 file WI SPT PubEd amp AdvShare ALPRs Responses Texas More 20Plano 20County CD 20Contents Referred 20by 20Will 20Mortensen htm 12 10 2012 1 38 38 PM From Gunny Gant ggant platescan com Sent Wednesday March 09 2011 12 39 AM To Glenn Cavin Andrew Tanis Cc Jeff Willis PD Jason Christensen Keith Ellis Aaron Benzick David Tilley Gay Schaffer Aimee Storm Jeff Haynes Glen Brashear Mike Letzelter Dave Howell Scott Kermes Paul Phillips Subject Review current deployment of PlateScan LPR Action Items Hi Lt Cavin Thank you very much for allowing me to speak with you and your team on the current 2 systems deployed Per our discussion we have a Item 1 Issue legacy system with Cobra Cameras The Cobra solution has a couple of issues 1 Cameras that are having issues with internal moister 1 o
36. ESCAN INSTALLATION SET FOR WEEK OF AUGUST 17th Dear Mr Cavin Collin County won t be able to pay for the installation of the Platescan systems to any vehicle until the installation is actually completed That said we are in a position to pay for the equipment if ithas been received The cost of installation will not increase since this product and installation is under a contract for completion Best regards Leslie Harper Contract Administrator Collin County Purchasing Office 972 548 4122 From Janna Benson Caponera Sent Thursday September 24 2009 9 11 AM To Leslie Harper Cc Carol Strickland Kelley Stone Subject FW URGENT PLATESCAN INSTALLATION SET FOR WEEK OF AUGUST 17th I mportance High Leslie Can you please answer Kelley as soon as possible regarding the PlateScan payment Thanks Janna M Benson Caponera Grant Administrator 972 548 4638 Fax 972 548 4751 jcaponeraGcollincountytexas gov From Carol Strickland Sent Thursday September 24 2009 9 09 AM To Janna Benson Caponera Subject FW URGENT PLATESCAN INSTALLATION SET FOR WEEK OF AUGUST 17th Janna Can you answer Carol Strickland Homeland Security 972 545 5537 From Kelley Stone Sent Thursday September 24 2009 8 57 AM To Carol Strickland Subject Re URGENT PLATESCAN INSTALLATION SET FOR WEEK OF AUGUST 17th 14312 file WI ntents RE 20URGENT PLATESCAN 20INSTALLATION 20SET 20FOR 20WEEK 200F 20AUGUST 2017th htm 12 1
37. F DATA ARISING OUT OF THE USE OF THE SOFTWARE OR DOCUMENTATION REGARDLESS OF WHETHER ARISING UNDER BREACH OF CONTRACT WARRANTY TORT STRICT LIABILITY OR ANY OTHER LEGAL THEORY OR CLAIM EVEN IF BRAZOS TECHNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE OR IF SUCH LOSS OR DAMAGE COULD HAVE BEEN REASONABLY FORESEEN b LICENSEE EXPRESSLY ACKNOWLEDGES AND AGREES THAT UNDER NO CIRCUMSTANCES SHALL THE ENTIRE LIABILITY OF BRAZOS TECHNOLOGY FOR ANY LOSS OR CLAIM ARISING OUT OF THIS AGREEMENT ANY USE OF THE SOFTWARE OR DOCUMENTATION OR ANY INABILITY TO USE THE SOFTWARE OR DOCUMENTATION EXCEED THE SUM OF THE LICENSE FEE PAID BY LICENSEE TO BRAZOS TECHNOLOGY HEREUNDER 10 Allocation or Risks LICENSEE ACKNOWLEDGES AND AGREES THAT THE LICENSEE FEE PAID BY LICENSEE TO BRAZOS TECHNOLOGY FAIRLY AND ACCURATELY REFLECTS THE ALLOCATION OF RISKS BETWEEN LICENSEE AND BRAZOS TECHNOLOGY INCLUDING WITHOUT LIMITATION THE TERMS AND CONDITIONS SET FORTH IN THE WARRANTY AND LIMITATION OF LIABILITY SECTIONS OF THE AGREEMENT LICENSEE FURTHER ACKNOWLEDGES AND AGREES THAT ANY MODIFICATIONS TO THE ALLOCATIONS OF RISK WOULD REQUIRE BRAZOS TECHNOLOGY TO CHARGE A HIGHER LICENSEE FEE FOR THE SOFTWARE AND DOCUMENTATION WITHOUT LIMITING THE GENERALITY OF THE FOREGOING LICENSEE ACKNOWLEDGES AND AGREES THAT EACH OF THE TERMS AND CONDITIONS SET FORTH IN THE WARRANTY AND LIMITATION OF LIABILITY Brazos Technology Software License Page 3 of 6 CONFIDENT
38. From James Harbor Sent Wednesday December 16 2009 7 53 AM To Glenn Cavin Subject RE PlateScan Back Office services restored Glenn First how do we log into this database have no clue what log in and password to use Second several months ago Clark Miller used the database through mesh to get vehicle and plate info from a partial and gave out that information after a bank robbery which allowed me to locate the suspect vehicle worked deep nights on OT recently and while we were looking for a suspect vehicle with a partial tag asked 3 or 4 officers if they knew how to access the database I don t since the mesh is disconnected in our cars and to access the network would lead to a global meltdown in compromised network integrity No one on nights knew how to access it It might be a good idea to let the deep night officers know about the capabilities of the database and how to get to it so they can get more information on possible suspect vehicles for in progress and just occurred calls Just a thought From Glenn Cavin Sent Tuesday December 15 2009 3 08 PM To PD Sworn Personnel Cc Glen Brashear Barbara Kvale Subject PlateScan Back Office services restored Access to the PlateScan Back Office database has now been restored 14199 file WI sponses Texas More 20Plano 20County CD 20Contents RE 20PlateScan 20Back 200ffice 20services 20restored htm 12 10 2012 1 54 05 PM From Aaron Benzic
39. I I wasn t trying to usurp the chain on this When he gave a presentation to the patrol Sgts a while back he mentioned we could borrow some of that equipment if we needed it wasn t trying to get a quote on buying something Just thought if they were lending it l d ask for its use Sorry for the confusion From Glenn Cavin Sent Friday January 08 2010 1 18 PM To Ken Mackenzie David Schaffer Cc Glen Brashear Subject RE question 10 4 Thanks again Ken From Ken Mackenzie mailto kmackenzie Platescan com Sent Friday January 08 2010 12 55 PM To Glenn Cavin David Schaffer Cc Glen Brashear Subject RE question 10 4 but when he is ready to start budgeting here are the quotes Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com From Glenn Cavin mailto Glennc plano gov Sent Friday January 08 2010 10 15 AM To Ken Mackenzie David Schaffer Cc Glen Brashear Subject RE question Sounds like a good idea however we are still subject to a patent infringement lawsuit and cannot expand our use of ALPR technology at this time Thanks Glenn From Ken Mackenzie mailto kmackenzie Platescan com Sent Thursday January 07 2010 9 59 PM To David Schaffer Cc Glenn Cavin Subject RE question 14292 file WI ALPRs Responses Texas
40. IAL INFORMATION 14429 V1 0 SECTIONS OF THIS AGREEMENT SHALL REMAIN IN FULL FORCE AND EFFECT EVEN IF ANY REMEDY CONTAINED HEREIN IS DETERMINED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE 11 Term and Termination a This Agreement shall commence as of the Effective Date and shall continue unless and until terminated as set forth herein b Either party may terminate this Agreement in the event that the other party commits a material breach of this Agreement and fails to cure such material breach within twenty 20 days after receiving written notice of the same e Brazos Technology may terminate this Agreement immediately upon written notice to Licensee in the event that Licensee fails to use the Software and Documentation for the purpose contemplated herein d Immediately upon any termination of this Agreement Licensee shall return to Brazos Technology any and all copies of any Software or Documentation in its possession e The terms and conditions of this Agreement relating to Non disclosure Warranty Limitation of Liability and Allocation of Risks shall survive any termination or expiration of this Agreement 12 Assignment Licensee acknowledges and agrees that it may not assign any right or obligation arising under this Agreement to any third party without the express written consent of Brazos Technology which may be withheld for any or no reason 13 Governing Law This Agreement including its interpretation perfor
41. IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES EXCEPT IN THE CASE OF GROSS NEGLIGENCE OR WILFUL MISCONDUCT IN NO EVENT SHALL BRAZOS TECHNOLOGY BE LIABLE HEREUNDER TO LICENSEE FOR CUMULATIVE DIRECT DAMAGES IN ANY AMOUNT GREATER THAN THAT PAID Brazos Technology Maintenance Agreement Page 6 of 11 CONFIDENTIAL INFORMATION 14438 brazos technology iS BY LICENSEE TO BRAZOS TECHNOLOGY UNDER THIS AGREEMENT AS A MAINTENANCE FEE FOR THE TWELVE 12 MONTH PERIOD IMMEDIATELY PRECEDING THE ACCRUAL OF THE CAUSE OF ACTION XII General A Each party acknowledges that it is bound by the terms of this Agreement and further agrees that it is the complete and exclusive statement of the Agreement between the parties which supersedes and merges all prior proposals understandings and all other Agreement with respect to software maintenance oral and written between the parties relating to this Agreement This Agreement may not be modified or altered except by a written instrument duly executed by both parties B This Agreement and performance hereunder shall be governed by and construed in accordance with the laws of the State of Texas Any and all proceedings relating to the subject matter hereof shall be maintained in the state or federal courts of Brazos County Texas which courts shall have exclusive jurisdiction for such purpose Each of the parties waives any objection to venue or in personam jurisdiction provided that service is e
42. Ken We also need a quote for upgrading the cameras to the newer style as we are experiencing inaccuracy problems Please let me know how much that would cost as well Thanks Glenn 14230 file WI 20Plano 20County CD 20Contents Re 20PlateScan 20Equipment 20Transfer 20 20Mackenzie_1 20 20070710 htm 12 21 2012 1 57 33 PM From Matthias Jezek mjezek platescan com Sent Thursday August 19 2010 5 04 PM To Mike Letzelter Cc Jeff Willis PD Glenn Cavin Mila Kelly Bob Pinzler Subject Re Platescan extended warranty Mike Regarding the older System KOKK K K K K K K K K K K K K K K K K K K K K K K K K K K K K K K Installation Date Mid of May 2008 warranty expired 05 31 2010 Unfortunately we are not able to extend the warranty on that system The main reason is that the camera manufacture went out of business and by now there are no spare parts left at all We would like to refer also to official quotes from our Sales and Marketing Department regarding extending warranty on systems of 2 years or older Due to circumstances beyond our control PlateScan can offer Police Departments warranty service on all aspects of the PlateScan system except the cameras for which only limited support can be provided The company that supplied them to PlateScan has gone out of business liquidation and has offered no means of obtaining replacement parts Should something requiring repair of existing cameras occur for wh
43. More 20Plano 20County CD 20Contents RE 20question 20 20SchafferX20 20011009 htm 12 21 2012 1 59 06 PM Sgt Schaffer have attached our catalog of our different systems The system that believe best fits your needs is SYS F 1 R or SYS F 2 R This is a fixed IR system that operates off Electricity or can be converted to battery This unit is small enough that you can use it in almost any application that you wish It can be mounted to a light or telephone pole it can be placed inside of containers or the most practical application is to mount it inside a regular traffic radar trailer In most cases these have power converters and even solar power which will extend the life of the system IR cameras tend to drain regular batteries very quickly With a system like this you would only be limited to your imagination They are on page 10 and 11 of the attached catalog can send you a quote if you like The SYS F 1 R would be 14 800 while a SYS F 2 R would be 17 000 Depending on the lighting conditions another possibility might be the color camera systems that connect to a Panasonic Toughbook A one color camera system starts at 4 495 Let me know if can be of any further assistance Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com From David Schaffer mailto Davidsc plano gov Sent Tuesday J
44. Subject Vehicle for Entry into Plate Scan Please enter the following vehicle on your plate scan hot list Texas Reg 178FBG registered to a Green 1998 Nissan Altima On April 15 2010 this vehicle was used during the commission of a bank robbery in Plano Texas Service 2010 68859 The driver identified as Shannon Thomas Pitts W M 10 03 1977 has an active arrest warrant for Robbery out of this agency and is a suspect in three other banks robberies If located please call Detective Cliff Turrubiarte 972 816 0569 Sandy Tomeo Sergeant Plano Police Department Crimes Against Persons amp Sex Crimes Unit 972 941 2444 sandrat plano gov 14300 file WI 20Plano 20County CD 20Contents RE 20URGENT 20ASSISTANTANCE 20NEEDED 20BY 20PLANO 20PD htm 12 21 2012 1 59 18 PM From kmackenzie platescan com Sent Wednesday September 23 2009 7 17 PM To Glenn Cavin Carol Strickland Cc Ed Drain Glen Brashear Mila Kelly Ken MacKenzie Subject Re URGENT PLATESCAN INSTALLATION SET FOR WEEK OF AUGUST 17th Only thing I would worry about is losing the grant funds before installation is made We can handle however you want Sent from my BlackBerry smartphone with SprintSpeed From Glenn Cavin Date Wed 23 Sep 2009 18 07 28 0500 To cstrickland co collin tx us gt Subject RE URGENT PLATESCAN INSTALLATION SET FOR WEEK OF AUGUST 17th Hello Carol Due to the patent infringement lawsuit against PlateScan in which
45. Willis_5 20 20051810 htm 12 21 2012 1 57 57 PM From Ken Mackenzie kmackenzie Platescan com Sent Monday August 24 2009 6 05 PM To Ken Mackenzie Kelley Stone bwillis friscotexas gov scott stowers wylietexas gov Ismart 2 collincountytx gov nbroughton friscotexas gov knevil collincountytx gov rredden mckinneytexas org rjones mckinneytexas org DStevens ci frisco tx us brushing cityofallen org gfowler cityofallen org rflores cityofallen org Carol Strickland Caren Skipworth Casey Stone Ed Drain Glenn Cavin Chuck Ruckel Gina McFarlin Johnny Thomason egray co collin tx us Tommy Walters Cc Mike Mc Coy Subject RE PlateScan Information needed by Friday Aug 7th Just for clarification was incorrect the new filters will arrive on Thursday and hopefully be installed that day The systems won t be ready for use until we have the lens installed and set up the download process within your department Each agency has now picked up their vehicles from the Collin County Shop so feel free to use the vehicles if need just not the PlateScan system until the above is completed Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com From Ken Mackenzie mailto kmackenzie Platescan com Sent Monday August 24 2009 5 33 PM To Kelley Stone bwillis friscotexa
46. act with the new software update sometime this week or next FOR THOSE OF YOU THAT STILL HAVENT INSTALLED THE PLATESCAN CONNECT BACK OFFICE SOFTWARE YOU ARE MISSING OUT ON CLEARING CASES Plano PD recently cleared a Bank Robbery thanks to quick action by one of their patrol officers who ran the suspect vehicle s partial plate through PlateScan Connect viewed the photos of the vehicles matching the profile and located a possible match to the suspect vehicle Shortly after he transmitted the correct license and the locations where they had previously scanned the vehicle officers located the vehicle still mobile and arrested the suspect Great Work Plano PD YOU ASKED FOR IT YOU GOT IT PlateScan will soon be releasing its updated PlateScan Connect Back Office Software This new update will also include a map search where you can pinpoint an offense location then search for all plate scans within a certain radius and date parameter Collin County Fusion Center to implement the first regional ALPR database in Texas that will initially include all the Collin County ALPR agencies Homeland Security Director Kelley Stone hopes to expand this database to all of North Texas once it is successful in Collin County PLATESCAN Our program designers are putting the finishing touches on our new PlateScan software and it will officially be released very soon Check out the attached Flyer about the new software PlateScan Everywhere is one of the most
47. anuary 05 2010 10 16 PM To kmackenzie platescan com Subject question Mr Mackenzie when you gave a presentation here at Plano PD you mentioned you had some platescan equipped construction barrels that were good for deployment Can you give me some details on that equipment We are getting hit hard on business burglaries on evenings They re hitting places in the same general area was thinking it would be useful to deploy one of these to capture the plates during the offense times Thanks in advance Sgt DC Schaffer 1278 Plano PD patrol 972 742 0257 14298 file WI ALPRs Responses Texas More 20Plano 20County CD 20Contents RE 20question 20 20Schaffer 20 2001 1009 htm 12 21 2012 1 59 06 PM From Ken Mackenzie kmackenzie Platescan com Sent Thursday January 07 2010 9 59 PM To David Schaffer Cc Glenn Cavin Subject RE question Attachments Product catalog July 2009 v1 0 doc Sgt Schaffer have attached our catalog of our different systems The system that believe best fits your needs is SYS F 1 R or SYS F 2 R This is a fixed IR system that operates off Electricity or can be converted to battery This unit is small enough that you can use it in almost any application that you wish It can be mounted to a light or telephone pole it can be placed inside of containers or the most practical application is to mount it inside a regular traffic radar trailer In most cases these have power converter
48. atescan com www platescan com 14258 file WI ubEd amp AdvShare ALPRs Responses Texas More 20Plano 20County CD 20Contents RE 20PlateScan 20Pre Planners htm 12 21 2012 1 58 23 PM From Aaron Benzick Sent Monday August 24 2009 7 47 PM To Glenn Cavin Cc Glen Brashear Mike Letzelter Subject RE Platescan Question Thanks for the reply was wondering if the Save at the end of shift was the only way they were being saved think this explains some of the hang ups l ve been getting when scanning a large amount of plates at the time The 25 is the magic count and after hit that number it locks up and is unresponsive However if keep driving around it is scanning plates behind the scenes and whenever get back on the network it will start beeping crazy and parsing all of the tags have driven by while it was frozen up especially noticed this problem last week when driving a few of the Dallas apartment complexes on the Plano border at 190 We ve had several crimes with LPs come back near our city limits so we were doing some pro active recording of license plates outside of the network connectivity and it was locking up horribly When did you do these updates I m curious if it was after noticed the problems Aaron From Glenn Cavin Sent Friday August 21 2009 2 10 PM To Aaron Benzick Cc Glen Brashear Mike Letzelter Subject RE Platescan Question Sorry for the extended delay Aaron It has been
49. ating PlateScan agencies in Texas and have attached the distribution list used to send out the inquiry It seems to be a regional list only From Ken Mackenzie mailto kmackenzie Platescan com Sent Tuesday December 29 2009 12 03 PM To Glenn Cavin Subject FW PlateScan Database Inquiry Let me know you got this Jonah s number is 949 851 1600 ext 23 If no answer that simply means he is on another service call so leave a message His email is support platescan com 5 Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 14262 file WI More 20Plano 20County CD 20Contents Re 20PlateScan 20RegionalX20Users 20 20Mackenzie 20 20080710 htm 12 21 2012 1 58 40 PM 214 594 5588 Fax kmackenzie 9 platescan com www platescan com 14270 file WI More 20Plano 20County CD 20Contents Re 20PlateScan 20RegionalX20Users 20 20Mackenzie 20 20080710 htm 12 21 2012 1 58 40 PM From Kristina Knight Sent Friday August 06 2010 11 01 AM To Glenn Cavin Subject RE PlateScan Regional Users K thanks From Glenn Cavin Sent Friday August 06 2010 11 00 AM To Kristina Knight Cc kmackenzie platescan com Subject Re PlateScan Regional Users can t open the attachment on BB Is it an Outlook distribution list If so you should be able to import it into your contacts Ken Mackenzie can possibly also help get the word out if ne
50. ating the PlateScan car If you encounter this please send me a brief description of what was observed so I can pass the information along to the PlateScan support engineers The 7 digit recognition issue should be resolved soon through a software patch 14201 file WI PRs Responses Texas More 20Plano 20County CD 20Contents RE 20PlateScan 20BackOffice 20Software 20Issue txt 12 10 2012 1 40 26 PM From Clark Miller Sent Friday March 12 2010 9 40 AM To Glenn Cavin Cc Mike Letzelter Subject RE PlateScan Camera Alignment In the PlateScan user manual found where the Camera Config button is supposed to be but when we start the program this button is not available on our system Im sure this is a customized user configuration but is there a way to log into the system to get to this part of the program in the vehicle From Clark Miller Sent Fri 03 12 2010 9 05 AM To Glenn Cavin Cc Mike Letzelter Subject PlateScan Camera Alignment I read the below email from Jorkman but not sure what he s talking about with the Camera Config button Can you guys advise Also LT did you ever find the document or information that tells us how to do the alignment On Wed Mar 10 2010 at 9 26 AM Jonah Bjorkman lt jbjorkman platescan com gt wrote I am sure it wasn t anything you did on your end unless it was opened which I highly doubt The seals may not have been properly sealed Basically for alignment on the front
51. ays so we shouldn t lose any data and it can be transferred to the server once it is installed The installation process will begin at the Collin County Shop 700A Wilmeth Road on Monday August 17 They will be doing the installation on all six agencies vehicles that week The Collin County Shop has given PlateScan after hours access so that they can get all six vehicles done that week Knowing the average install time they will probably work over the weekend and hopefully have the vehicles completed the following Monday To complete this task on time we need for each agency to deliver their designated ALPR vehicle to the Collin County Shop no later than Friday August 14 by 4 30pm Please make sure that it is the same vehicle that you spec d in the pre planner Any surprises will only slow down the install process The actual shop is closed on Fridays but the ladies in the front shop office will be there and will take your keys from you until 4 30pm on that Friday Liz Gray at the Shop is coordinating this for us so if you have a question about delivering you vehicle she should be able to help you Her number is 972 548 3734 Please take a look at the attached photos of the new cameras installed I think you will all be pleased at the new low profile of the cameras and see that it was worth the wait rather than getting the previous model cameras 14300 file W E 20URGENT PLATESCAN 20INSTALLATION 20SET 20FOR 20WEEK 200F
52. ceable 18 Entire Agreement This Agreement constitutes the entire agreement and supersedes any and all other understandings and agreements between the parties with respect to the subject matter hereof and no representation statement or promise not contained herein shall be binding on either party This Agreement may be modified only by a written amendment duly signed by persons authorized to sign agreements on behalf of the parties and shall not be supplemented or modified by any course of dealing or trade usage IN WITNESS WHEREOF the parties have hereunder executed this Agreement effective as of the date last signed CITY OF PLANO TX BRAZOS TECHNOLOGY Signed Signed Print Name Print Name Michael S McAleer Title Title President Date Date Brazos Technology Software License Page 5 of 6 CONFIDENTIAL INFORMATION 14431 EXHIBIT A Thirty Five 35 RunIT software license for PDA 22 750 USD Software Includes Unlimited number of logins to the PDA One Year of Software Maintenance One Year of Software Support Configuration Installation Fee 7 500 USD Configuration Includes Customized PDA Web screen layouts Customized citation receipt for defendant Customized citation report for court and PD Integration with INCODE Extended Training 3 000 USD 2 days of on site training of officers 1 day of administrator training Classroom and practical training Brazos will deliver the equipment to eliminate shipping to
53. ceive the update so no other functions work until it updates Just a nuisance if you know what s going on but to the casual user it probably causes them to think the entire system has failed and needs to be downed Finally on a minor note the GPS MS MapPoint system has never worked in PlateScan It gives you an error message when you try to start live tracking something to the effect of port is already being used Other than that its been working great Original Message From Glenn Cavin Sent Fri 09 04 2009 4 11 PM To PD Sworn Personnel Cc Glen Brashear glenb plano gov Ken Mackenzie mspretke platescan com Subject PlateScan BackOffice Software Issue We are currently experiencing a problem with the BackOffice lt http planolpr gt application that is used to search recognitions from the PlateScan vehicle With the holiday weekend upon us it is likely that this will not be corrected until next Tuesday With the exception of some issues reading the new 7 digit Texas tags it seems that the system is still recording registration information properly and checking it against the uploaded hotlists so officers should continue to drive the vehicle and log into the Mesh to ensure timely uploads are completed Unfortunately however no data collected since 8 27 09 will be available for review until this problem is resolved I have also been advised that some officers have received error messages on the MDC while oper
54. cobra to help resolve item 1 14420 file WV unty CD9620Contents Review4620current 2620deployment926200f9620PlateScan9 620LPR 96209620 9620 Action 620Items42620 htm 12 10 2012 1 38 37 PM The ability to add meta data field with free form text that could be searchable 3 Also schedule time to have engineering help set up private notifications The example given is Narc or Gang units be emailed on specific plates hit The officer in the car would not be alerted to the hit 4 Work to have a local installation support option available to the City of Plano If there are any items missed and or needs to be addressed please feel free to let me know and will add it to the current list of action items am confident we can bring resolution to these items in a timely manner and continue a working relationship with the City of Plano Best regards Gunny Gunny Gant National Sales Account Manager PlateScan LLC E ggant platescan com O 817 898 0436 C 817 239 7565 14421 file WI unty CD 20Contents Review 20current 20deployment 200f 20PlateScan 20LPR 20 20 20Action 20Items 20 htm 12 10 2012 1 38 37 PM From Ken Mackenzie kmackenzie Platescan com Sent Thursday June 11 2009 8 19 AM To Kelley Stone bwillis friscotexas gov scott stowers wylietexas gov Ismart collincountytx gov nbroughton friscotexas gov knevil 9 collincountytx gov rredden mckinneytexas org rjones mckinneytexas org DSt
55. customer Brazos Technology Software License Page 6 of 6 CONFIDENTIAL INFORMATION 14432 brazos technology yi SOFTWARE MAINTENANCE AGREEMENT This Agreement Agreement is made and entered into and effective 20 day of April 2009 by and between Brazos Technology Corporation having its principal place of business at 707 South Texas Ave Suite 103D College Station Texas 77840 USA Brazos Technology and City of Plano a Texas Municipality having its principal place of business at 900 E 15 Street Plano TX 75074 Licensee Licensee WHEREAS BRAZOS TECHNOLOGY has provided to Licensee certain software as specified in Exhibit A of this Agreement Covered Software pursuant to a software license agreement between the parties the License Agreement and WHEREAS Licensee wishes to have BRAZOS TECHNOLOGY provide maintenance and support services pursuant to the terms and conditions of this Agreement NOW THEREFORE the parties agree as follows l INCORPORATION OF DOCUMENTS The following documents are attached hereto and by this reference incorporated in this Agreement Exhibit A Covered Sites Software amp Configuration Exhibit B Authorized Licensee Contacts Exhibit C Services and Fees II COVERAGE During the term of this Agreement BRAZOS TECHNOLOGY agrees to provide maintenance and support services for the Covered Software operating at the site s and on the hardware configurations listed in Ex
56. d Blumrick Sent Thu Jan 21 17 24 39 2010 Subject FW PlateScan Car Mike Did you know if a written work order was received for service to the PlateScan car 06241 We were not aware it was down for the past several days and could not locate a service request for it From Dave Howell Sent Thursday January 21 2010 3 46 PM To PD Sworn Personnel Subject ATTN PATROL The Platescan car 06241 has been repaired and is back at 800 Have no idea what sector the schedule shows it be in but is at 800 ready to go Detective Howell 14218 file W s More 20Plano 20County CD 20Contents Re 20PlateScan 20Car 20 96 20Letzelter 20 96 20012110 htm 12 21 2012 1 57 11 PM From Ken Mackenzie kmackenzie Platescan com Sent Monday October 19 2009 5 25 PM To Glenn Cavin Cc Dave Howell Mila Kelly Subject RE PlateScan Car Glenn They still haven t contacted you with the contest update The support guys keep telling me they have called numerous times and left voicemails Wonder who they are calling Can you please send me your current contact information along with contact information for you IT guy that is coordinating PlateScan Thanks Ken Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com From Glenn Cavin mailto Glennc plano gov Sent Monday October 19
57. d related supplies IV ON SITE SUPPORT As requested by Licensee and upon reasonable notice and approval by BRAZOS TECHNOLOGY BRAZOS TECHNOLOGY shall maintain personnel at any of the covered Sites On site personnel will perform ongoing system administration monitoring reconfiguration and tuning problem diagnosis and resolution and interfacing with Licensee personnel on production system issues to the extent possible during normal business hours These personnel shall also be responsible for the installation of new BRAZOS TECHNOLOGY software releases on the production system and the distribution of documentation updates In addition on site personnel will provide training to Licensee personnel on the operation and administration of the Covered Software as time permits V TIME AND MATERIALS SERVICES A For Non BRAZOS TECHNOLOGY Problems In the event that Licensee notifies BRAZOS TECHNOLOGY of a problem experienced by Licensee in connection with the operation of the Covered Software BRAZOS Brazos Technology Maintenance Agreement Page 4 of 11 CONFIDENTIAL INFORMATION 14436 brazos technology viS TECHNOLOGY shall respond as provided in Section III B above If the cause of such problem is not an error defect or nonconformity in the Covered Software Licensee shall compensate BRAZOS TECHNOLOGY for all work performed by BRAZOS TECHNOLOGY in connection therewith on a time and materials basis at Brazos Technology s then curre
58. day May 01 2009 4 14 PM To Gay Schaffer Dan Curtis Cc Glen Brashear Glenn Cavin Subject Second Plate Scan Need to know which vehicle you would like to use for the new Plate Scan equipment we should be receiving soon We need to let the vendor know so they can ship the proper brackets If either of you feel strongly we should use a Tahoe let me know but otherwise let me know on Monday which type sedan so we can pass on to vendor Thanks 14424 From Ken Mackenzie kmackenzie Platescan com Sent Tuesday June 15 2010 11 50 PM To Saul Delgado Cc Glenn Cavin Subject Seperate Quotes for Plano PD Saul Would you please send a quote to Lt Glenn Cavin at Plano PD using GSA pricing Could you send him quotes for the 3 1CR the 4R and also a quote for the P 2 C They bought their first unit under the Mesquite Contract which is now expired but your GSA pricing is very close to what they paid His email is above Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com 14425 file WI 20Plano 20County CD 20Contents Seperate 20Quotes 20for 20Plano 20PD 20 20Mackenzie_1 20 20061510 htm 12 10 2012 1 38 42 PM brazos m 979 690 2811 tec h no ogy College Station TX 77842 www brazostech com April 20 2009 Sheila Heugel City of Plano 900 E 15 Street Plano TX 7
59. dual IR color cameras and the shaded cameras represent the color camera The white cameras the dual IR color cameras must be mounted on the outside of the vehicle due to IR cameras not transmitting through U S window glass which is filtered In addition to the locations shown on the left front LF of the light bar the right front RF of the light bar and the right side or right alley light position R Parking there is the possibility of also mounting a dual camera on the left side L Parking or left rear LR of the light bar There are advantages and disadvantages to each camera location which I will discuss in a minute The single color camera can be mounted in any of the three locations shown by the shaded camera symbols Now look at page two The LF IR camera is mainly for traffic in the left lane adjacent to the patrol vehicle to capture both oncoming with front plates and passing vehicles The focal point is 27 feet in front of the cameras This camera is focused at the center of the left lane and doesn t see across a divider This camera may also capture vehicles on the left side in a parking lot if they are angled in The RF camera will capture vehicles passing you on the right parallel parked vehicles and vehicles parked at an angle on your right side The Right Parking camera will be one of your most used cameras and capture vehicles parked on your right at 90 degrees A similar camera can be parked on your left side
60. e Scan unit unless a police officer is present and allows you to do so You can stop to get something to drink or eat and use the restroom within the city limits Dress appropriately CPA shirt I D Card long pants Contacts If for any reason you come in contact with a citizen speak to them from inside the vehicle only If police or fire assistance 1s needed call dispatch and remain in the vehicle Advise the citizen that the police or fire have been notified dentify If you have contact with a citizen politely advise them that you are a citizen volunteer and not a police officer and you can notify police dispatch if they need police or fire assistance No Riders Only CPA members are allowed to ride in this vehicle Stay in the City This vehicle is not to leave the city limits without Police Department approval Never activate the overhead emergency lights State law currently prohibits civilians to operate the emergency red and blue lights CALL IN PROCEDURES The police dispatch number 972 285 6336 is only to be used in the following situations If you have an emergency call 911 and in a life death situation push the red emergency button on the computer l Stolen Vehicle The Plate Scan identifies a possible stolen vehicle in this instance you would notify police dispatch of your location the location of the vehicle with the hit its description 1 e color car truck ect and the license plate number Crime in Progress If you
61. e blocked off most of the week of August 24 to train all the Collin County Agencies For the vehicle training I will need a classroom with a projector for my laptop Each class will take 1 5 to 2 hours and you can send as many officers as the room will hold I can do a couple of classes for each agency to meet their shift requirements For the back office training for dispatchers investigators crime analysts and anyone else that you want to have access those classes only take about 30 minutes per class The more classes I can do at one agency on one day the more time it give me for the other five agencies Don t worry though we can do additional classes as my schedule allows Please double check this email to insure that I sent it to everyone at your agency that needs it As always if you have any questions feel free to call me at any time Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com 14305 file WI ents Re 20URGENT PLATESCAN 20INSTALLATION 20SET 20FOR 20WEEK 200F 20AUGUST 20 20 1 htm 12 21 2012 1 59 22 PM From Ken Mackenzie kmackenzie Platescan com Sent Thursday September 24 2009 10 16 AM To Glenn Cavin cstrickland co collin tx us Cc Ed Drain Glen Brashear milakelly platescan com Kelley Stone Subject RE URGENT PLATESCAN INSTALLATION SET FOR WEEK OF AUGUST 17th
62. e here am haha welcome to the club Its ok I ll be gentle All the best Mila From Ken Mackenzie mailto kmackenzie Platescan com Sent Friday January 08 2010 10 29 AM To Glenn Cavin Subject RE PlateScan Car Then you are LUCKY She will wear you out Actually it is her voice that does the Alerts We have some guys in town in near future so she should be able to get someone over soon depending on their workload Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com 14216 file WI Responses Texas More 20Plano 20County CD 20Contents RE 20PlateScan 20Car 20 20Kelly_2 20 20010810 htm 12 21 2012 1 57 06 PM From Glenn Cavin mailto Glennc plano gov Sent Friday January 08 2010 12 21 PM To Ken Mackenzie Cc J eff Willis PD Subject RE PlateScan Car OK Thanks don t believe know her From Ken Mackenzie mailto kmackenzie Platescan com Sent Friday January 08 2010 12 18 PM To Glenn Cavin Subject RE PlateScan Car Mila should be reaching out to you shortly Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie 9 platescan com www platescan com From Glenn Cavin mailto Glennc plano gov Sent Friday January 08 2010 10 48 AM To K
63. ect malfunction or nonconformity in the Covered Software BRAZOS TECHNOLOGY shall respond as provided below Severity 1 Produces an emergency situation in which the Covered Software is inoperable produces incorrect results or fails catastrophically RESPONSE BRAZOS TECHNOLOGY will provide a response by a qualified member of its staff to begin to diagnose and to correct a Severity 1 problem as soon as reasonably possible but in any event a response via telephone will be provided within one 1 hour BRAZOS TECHNOLOGY will continue to provide best efforts to resolve Severity 1 problems in less than forty eight 48 hours The resolution will be delivered to Licensee as a work around or as an emergency software fix If BRAZOS TECHNOLOGY delivers an acceptable work around the severity classification will drop to a Severity 2 Severity 2 Produces a detrimental situation in which performance throughput or response of the Covered Software degrades substantially under reasonable loads such that there is a severe impact on use the Covered Software is usable but materially incomplete one or more mainline functions or commands is inoperable or the use is otherwise significantly impacted RESPONSE BRAZOS TECHNOLOGY will provide a response by a qualified member of its staff to begin to diagnose and to correct a Severity 2 problem as soon as reasonable possible but in any event a response via telephone will be provided within four 4 hours BR
64. eded From Kristina Knight To Glenn Cavin Sent Fri Aug 06 10 41 36 2010 Subject FW PlateScan Regional Users I have this but I m not sure how I can email them all at once can you help From Michelle Sanders Sent Wednesday December 30 2009 3 29 PM To PD CISD Family Violence Subject FW PlateScan Regional Users This is helpful when looking for your suspects in other cities Michelle Sanders Sergeant Plano Police Department Family Violence Unit michell plano gov 972 941 2524 Office 972 816 8306 Cell bade2 5 From Harry Manning Sent Tuesday December 29 2009 1 16 PM To Mike Moreland Mike Glisch Chris Manthei J eff Haynes Jon Britton Ken Scott Michelle Sanders Ron Flanagan Sandra Tomeo Tim Hughes Subject FW PlateScan Regional Users FYI From Glenn Cavin Sent Tuesday December 29 2009 12 26 PM 14276 file W PRs Responses Texas More 20Plano 20County CD 20Contents RE 20PlateScan 20Regional 20Users htm 12 21 2012 1 58 45 PM To Harry Manning Cc Ed Drain Subject FW PlateScan Regional Users Sir Here is a list of participating PlateScan agencies in Texas and have attached the distribution list used to send out the inquiry It seems to be a regional list only From Ken Mackenzie mailto kmackenzie Platescan com Sent Tuesday December 29 2009 12 03 PM To Glenn Cavin Subject FW PlateScan Database Inquiry Let me know you got this Jonah s number
65. eff Willis PD Subject RE platescan I too have been out of the loop since the initial set up do know this much The files are automatically downloaded from TCIC hourly now At first myself or Asa Morse went to the TCIC website http www txdps state tx us crs Ip ftp and downloaded the stolen files several times a day until it could be set up on the server to download automatically The user id amp password were Barbara s and can t remember what they are Once it was set up automatically was out of it Barbara and Asa took it from there and added automatic downloads from the Municipal courts as well If there are other files I m not aware of them So to answer the question we receive our files from the State through TCIC at http www txdps state tx us crs Ip ftp and from the Municipal Courts As far as having a copy of either hot file they are constantly updated but IT might be able to provide a copy of what is being downloaded to the server or we need Barbara s password to download it manually hope that helps and Asa Morse would also be a good resource Christi Blazo Terminal Agency Coordinator Plano Police Records 972 941 2154 From Glenn Cavin Sent Friday June 05 2009 3 30 PM To Christi Blazo Cc Glen Brashear J eff Willis PD Subject FW platescan Christi Can you help with this question regarding the PlateScan hot sheets am not yet familiar enough with the updates to answ
66. en Mackenzie Cc Glen Brashear J eff Willis PD Chad Blumrick Clark Miller Pam Haines Subject PlateScan Car Hello Ken We are having some difficulty with our PlateScan equipment and was wondering if you could help The CPU has now crashed for the second time in as many weeks and Jeff is going to work with Jonah today to try and get it back running again It seems to be a BIOS problem where it hangs up and won t boot properly past the first screen The biggest problem is that it has no monitor or keyboard attached so we have to drag an LCD and interface devices to the trunk and work on it that way This is time consuming and we certainly don t want to keep going through this every 2 3 weeks The other issue we have is the rear camera which apparently now has a loose bracket and is also not recording recognitions properly It might simply be in need of adjustment again however if the bracket is loose the configuration is not going to hold Is there someone with support staff that could stop by here sometime and check on these items for us 14215 file WI Responses Texas More 20Plano 20County CD 20Contents RE 20PlateScan 20Car 20 20Kelly_2 20 20010810 htm 12 21 2012 1 57 06 PM From Mike Letzelter Sent Thursday January 21 2010 6 36 PM To Glenn Cavin Subject Re PlateScan Car have not seen one nor did anyone mention it was down From Glenn Cavin To Michael Patin Cc Mike Letzelter J eff Willis PD Cha
67. ending the warranty on our older unit as well as costs on extending the warranty on our second unit As explained time is critical for me since am delaying action on transferring the older unit into a newer car Thanks Mike Letzelter TLO 2 Plano Police Department 972 941 2534 Cell 972 816 8212 14238 file WV s More 620Plano9620County CD 4620Contents Re 620Platescan 620extended9620warranty9620 9620Jezek9620 9620081910 htm 12 21 2012 1 57 39 PM From milakelly platescan com Sent Thursday August 19 2010 10 55 AM To Mike Letzelter Matthias Jezek Cc Jeff Willis PD Glenn Cavin Subject Re Platescan extended warranty Mike Matthias will respond to you upon his return to the office today AII the Best Mila Kelly Platescan Inc 949 851 1600 ex 212 Sent from my BlackBerry wireless device From Mike Letzelter mikele plano gov gt Date Thu 19 Aug 2010 08 52 02 0500 To Mila Kelly milakelly platescan com gt Cc Jeff Willis PD lt Jeffwil plano gov gt Glenn Cavin lt Glennc plano gov gt Subject Platescan extended warranty Hello Mila recently sent you a request for information regarding extended warranties on the Plate scan units we have at Plano PD have not heard back from you am delaying transferring our older Plate scan to a new unit until we have warranty information Could you please advise on the cost of extending the warranty on our older unit as well as costs on extend
68. er Plano Police Department 972 941 2559 Original Message From Mark Kelly lt mkelly platescan com gt To Henrik Melen Barbara Smith Cc mspretke platescan com mspretke platescan com jelder platescan com lt jelder platescan com gt Pam Haines milakelly platescan com milakelly platescan com gt Sent Mon Jun 02 17 34 32 2008 Subject RE System Configuration Barbara Marco and Henrik have identified the issue on the PlateScan vehicle It appears that when the network connection is lost the system will pause until the connection restarts This essential halts all actions on the main MDT until the connection is restored As soon as it is restored the two systems will return to number and the PlateScan interface will update The issue appears to be within the central recognition core which we have engineers looking at now As soon as we have an update on what this is happening and a solution we will contact the group 14298 file WI PubEd amp AdvShare ALPRs Responses Texas More 20Plano 20County CD 20Contents RE 20System 20Configuration txt 12 10 2012 1 39 55 PM In the meantime we will continue to work on this here until we have a successful solution If there is anything else that you need from us in the meantime just let is know Regards Mark W J Kelly Chief Technology Officer PlateScan Inc 20101 SW Birch St Suite 250 Newport Beach CA 92660 O 949 851 1600 x14 M 949
69. er it If possible we probably need to sit down together and make sure Mike J eff and understand all of the details regarding the uploading of data to the Plate Scan car Thanks 5 From Mike Letzelter Sent Friday June 05 2009 2 25 PM To Glenn Cavin Subject platescan 14286 file W SPT PubEd amp AdvShare ALPRs Responses Texas More 20Plano 20County CD 20Contents RE 20platescan htm 12 21 2012 1 58 57 PM Lt Cavin I don t know the answer to this question asked Dave Howell and he said he was taken out of the platescan loop a long time ago and did not know the answer He said Barbara was the lead on this project Could you please guide me on this Mike The DOJ only supplies us with California license plate information if you are not in the state of California where and how will you be receiving your hotlist updates we will need a copy of the hotlist file 14285 file W SPT PubEd amp AdvShare ALPRs Responses Texas More 20Plano 20County CD 20Contents RE 20platescan htm 12 21 2012 1 58 57 PM From Ken Mackenzie kmackenzie Platescan com Sent Friday January 08 2010 12 55 PM To Glenn Cavin David Schaffer Cc Glen Brashear Subject RE question Attachments Plano TX PD 10 001A pdf Plano TX PD 10 001B pdf 10 4 but when he is ready to start budgeting here are the quotes Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244
70. evens ci frisco tx us brushing cityofallen org gfowler cityofallen org rflores 9 cityofallen org Carol Strickland Ed Drain Glenn Cavin Cc Mila Kelly Marco Spretke Matthias Jezek mmccoy platescan com Jonah Bjorkman Casey Stone Chuck Ruckel Gina McFarlin Johnny Thomason Subject REVISED PlateScan Camera Configuration Attachments Camera Configuration Guide pdf Camera Positioning Form pdf Good Morning Everyone I appreciate everyone s hard work on getting all pre planners back to us ASAP Our support team is going over everything and if they have any questions they may reach out to you directly If you haven t yet turned in all of the requested items please send them in by the end of this week Now I want to talk about your camera configuration Collin County Homeland Security purchased PlateScan s 341 system for each agency That basically consists of three dual infrared color cameras and one color camera PlateScan wants to configure these cameras to fit each agency s needs and preferences I have attached two pdf files The first is the Platescan Configuration Guide and the second is the Camera positioning form The later you will fill out and return to us with your camera positioning preferences Now open up the first attachment Platescan Configuration Guide On the first page you will notice six cameras drawn on the vehicle Three are white and three shaded The white cameras designate the
71. f 11 CONFIDENTIAL INFORMATION 14441 brazos technology ES EXHIBIT B AUTHORIZED LICENSEE CONTACTS For purposes of this Agreement the following individuals shall be designated per site as the authorized Licensee support contacts Plano PD Address Name Title Phone Contact Brazos Technology Maintenance Agreement Page 10 of 11 CONFIDENTIAL INFORMATION 14442 brazos technology VES EXHIBIT C SERVICES AND FEES A Maintenance Fee Maintenance Services for the applications and configuration listed in Exhibit A will in included in the software cost for the first year of this Agreement This fee will be adjusted at each anniversary date of this Agreement to the then current pricing Should additional software be licensed and installed at the Covered Site s the fee will be adjusted to reflect the additional software Brazos Technology Maintenance Agreement Page 11 of 11 CONFIDENTIAL INFORMATION 14443 SOP models From Ken Mackenzie kmackenzie Platescan com Sent Saturday June 20 2009 11 34 AM To kstone collincountytx gov bwillis friscotexas gov scott stowers wylietexas gov l1smart collincountytx gov nbroughton friscotexas gov knevil collincountytx gov rredden mckinneytexas org rjones mckinneytexas org DStevens ci frisco tx us brushing cityofallen org gfowler cityofallen org rflores cityofallen org cstrickland co collin tx us cskipworth collincountytx gov Casey Stone Ed Drain Glenn Cav
72. f the cameras is not operational The City is trying to move a rear camera to the front to account for this 3 The system success rate is in the 70 range at best Action Item Work to come up with a replacement strategy that factors in all considerations will be working with my management staff to come up with a plan offer Item 2 Issue Hotlist single entries issue The city would like to achieve the ability to enter in single hot list entries and have an automatic retention policy attached to it Or possibly request owner of the entry to either continue with the single entry or deleted after a period of time Action Item Provide a gui interface to the back end to enable the ability to enter in single hotlist issues will meet with our CTO to provide an answer concerning this and a response Item 3 Issue Delayed hits based on updated hit list Scenario is a plate is captured today but next week it is reported stolen The ability to have the system retro scan legacy reads to alert the City that they have seen a stolen Action item Work with our engineering team to investigate if this feature already exists and or if this needs to be escaladed Item 4 Issue Purging old information How can the system automatically deleted information based on retention policy Action items Work with Jonah and the engineering team on how to implement a retention policy within the system Other items of discussion is 1 Calibrating a
73. ffective C If any provision of this Agreement shall be held to be invalid illegal or unenforceable the validity legality and enforceability of the remaining provisions shall in no way be affected or impaired thereby D Neither party may assign without the prior written consent of the other its rights duties or obligations under this Agreement to any other person or entity in whole or in part E The waiver or failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further right hereunder XII TERM AND TERMINATION The term of this Agreement shall be for one 1 year Software Maintenance service shall commence upon the expiration of the Warranty Period set forth in the License Agreement and shall remain in effect for the original one year 1 year term and thereafter for renewal terms on a year to year basis until terminated i by Licensee in the event the Covered Software is taken out of service and upon sixty 60 days notice to BRAZOS TECHNOLOGY ii by either party upon sixty 60 days notice prior to the expiration of the original one year 1 year or any subsequent one year 1 year renewal term iii by either party upon a default of the other party such default remaining uncured for thirty 30 days from the date of written notice from the non defaulting party to the other specifying such default iv upon the bankruptcy or insolvency of BRAZOS TECHNOLOGY
74. hibit A Maintenance Services Unless specifically listed in Exhibit A Section II Covered Software does not include hardware vendor operating systems and other system software Licensee developed software and third party software except any third party software embedded in the Covered Software Il DESCRIPTION OF MAINTENANCE SERVICES A Support Services During the term of this Agreement BRAZOS TECHNOLOGY will provide the services described herein so as to maintain the Covered Software in good working order keeping it free from material defects so that the Covered Brazos Technology Maintenance Agreement Page 1 of 11 CONFIDENTIAL INFORMATION 14433 brazos technology Software shall function properly and in accordance with the accepted level of performance as set forth in the License Agreement v1 0 1 Service Response BRAZOS TECHNOLOGY will make available to Licensee a telephone number the Support Center HOTLINE for Licensee to call requesting service of the Covered Software The Support Center HOTLINE operates during business hours 9 00 a m to 5 00 p m Monday through Friday excluding legal holidays Extended coverage is available for an additional fee The HOTLINE can also be used to notify BRAZOS TECHNOLOGY of problems associated with the Covered Software and related documentation B Remedial Support Upon receipt by BRAZOS TECHNOLOGY of notice from Licensee through the Support Center HOTLINE of an error def
75. ich no parts are necessary then we can perform those repairs Normally we do not extend warranty coverage beyond three years The way we have priced our warranty coverage is much like an insurance company does we determine the chances of a system failure based on experience and we price it so that the hardware and software is covered The level we have come to on an annual basis is 13 5 of the original hardware and software costs Over time that level has covered us properly since our replacement requirements when they do occur tend to occur in the out years at which time sufficient coverage has been banked to cover the costs involved As with insurance payments one cannot start up the process late in the life cycle without jeopardizing that actuarial structure That s just like initially paying for health insurance once you had a diagnosis of a serious disease Therefore if we were to reinstate warranty payments for the years left uncovered plus a forward looking year the cost to the agency would be 54 of the original system cost which was about 20 000 That would mean a cost per system of 10 800 However as mentioned above we do not normally warranty past the third year A good reason why is that the cameras you have were discontinued two years after their installation and replacement parts are now for the most part unavailable it our understanding that you already have the quote for the equipment transfer Regard
76. in cruckel collincountytx gov GMcFarlin friscotexas gov Jthomason cityofallen org Subject SOP models Attachments VIP Platescan Policy pdf Mesquite VIP Plate Scan f te Model Platescan Policy in progress doc Platescan Policy 2 doc Kelley Stone requested that I send everyone copies of some model SOPs in case you want to use them as a guide to develop your own Here is one for Patrol Plano s and another two for vol nteers Richardson s and Mesquites Dallas just wrote one and I will try to get you a copy of theirs as soon as I get it Hope to have a confirmed installation date in the near future and each of you will know as soon as I do Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com Page 1 14444 Page 1 of 1 14445 file W SPT PubEd amp AdvShare AL PRs Responses Texas More 20Plano 20County C 12 10 2012 Page 1 of 1 og Wile Aegre stra uC Oat AF a AF sd sessoduta Qd Dium ohh IM MaG A U Tr j tre qui CW sm G6 5 5 tw e st UC LT Thank you for taking the time to meet with me earlier this week really enjoyed the exchange and getting up on my soap box and am excited about working with Plano to improve our product offerings Y ou know how to get ahold of me if you need anything have attached a presentation developed hope you fi
77. ing the 2nd Unit ULLLLLLLLLLLLLLLLDLLLLLLLLLLL Shipping Date Mid of August 2009 Installation Date last week of April 2010 warranty will expire 04 30 2011 For this system to extend the warranty will cost 13 596 of the initial system price per year with a maximum of 2 years of extended warranty regards Matthias Jezek Operations PlateScan Inc 20101 SW Birch St Suite 250 Newport Beach CA 92660 O 949 851 1600 Ext 151 M 714 478 9929 F 949 851 1930 www platescan com On Aug 19 2010 at 8 54 AM milakelly platescan com wrote Mike 14232 file WI fMMore 20Plano 20County CD 20Contents Re 20Platescan 20extended 20warranty 20 20Jezek 20 20081910 htm 12 21 2012 1 57 39 PM Matthias will respond to you upon his return to the office today All the Best Mila Kelly Platescan Inc 949 851 1600 ex 212 Sent from my BlackBerry wireless device From Mike Letzelter lt mikele plano gov gt Date Thu 19 Aug 2010 08 52 02 0500 To Mila Kelly lt milakelly platescan com gt Cc Jeff Willis PD lt Jeffwil plano gov gt Glenn Cavin lt Glennc plano gov gt Subject Platescan extended warranty Hello Mila recently sent you a request for information regarding extended warranties on the Plate scan units we have at Plano PD have not heard back from you am delaying transferring our older Plate scan to a new unit until we have warranty information Could you please advise on the cost of ext
78. ing the warranty on our second unit As explained time is critical for me since am delaying action on transferring the older unit into a newer car Thanks Mike Letzelter TLO 2 Plano Police Department 972 941 2534 Cell 972 816 8212 14236 file WI s More 20Plano 20County CD 20Contents Re 20Platescan 20extended 20warranty 20 20Kelly 20 20081910 htm 12 21 2012 1 57 45 PM From milakelly platescan com Sent Monday August 23 2010 10 09 AM To Mike Letzelter Matthias Jezek Cc Jeff Willis PD Glenn Cavin Subject Re Platescan extended warranty Mike Many thanks for the update Mila Sent from my BlackBerry wireless device From milakelly platescan com Date Thu 19 Aug 2010 15 54 55 0000 To Mike Letzelter lt mikele plano gov gt Matthias Jezek lt mjezek platescan com gt ReplyTo milakelly platescan com Cc Jeff Willis PD lt Jeffwil plano gov gt Glenn Cavin lt Glennc plano gov gt Subject Re Platescan extended warranty Mike Matthias will respond to you upon his return to the office today All the Best Mila Kelly Platescan Inc 949 851 1600 ex 212 Sent from my BlackBerry wireless device From Mike Letzelter mikele plano gov gt Date Thu 19 Aug 2010 08 52 02 0500 To Mila Kelly lt milakelly platescan com gt Ce Jeff Willis PD lt Jeffwil plano gov gt Glenn Cavin lt Glennc plano gov gt Subject Platescan extended warranty Hello Mila recently se
79. is 949 851 1600 ext 23 If no answer that simply means he is on another service call so leave a message His email is support platescan com m Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie 9 platescan com www platescan com 14275 file W PRs Responses Texas More 20Plano 20County CD 20Contents RE 20PlateScan 20Regional 20Users htm 12 21 2012 1 58 45 PM From Ken Mackenzie kmackenzie Platescan com Sent Friday October 02 2009 7 03 AM To Glenn Cavin Subject RE PlateScan Update Good Morning Glenn really apologize It was my understanding after our last email about this issue that the context had been updated have complained big time to my CEO so hopefully this will be resolved today As for the Pinpoint Back Office Searches know that our programmer was wanting to put some finalizing touches on it before they release it to our clients Our CTO is checking on it s current status and I will let you know as soon as do Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com From Glenn Cavin mailto Glennc plano gov Sent Thursday October 01 2009 2 27 PM To Ken Mackenzie Cc glenb plano gov Dave Howell J eff Willis PD Subject RE PlateScan Upda
80. ite is added and or the workstation server base increases i e added equipment and or installed software and or software to be supported exceeds the Covered Software B Expenses Licensee agrees to reimburse BRAZOS TECHNOLOGY for reasonable expenses related to the performance of services Expenses may include but are not limited to charges for materials freight travel including lodging and associated expenses printing and documentation and other out of pocket expenses reasonably required for performance Expenses for travel and travel related expenses and individual expenses in excess of US 500 require the prior approval of Licensee X PAYMENT A Maintenance fees and fees for on site support if applicable will be invoiced annually thirty 30 days in advance of the year XI EXCLUSION OF LIABILITY BRAZOS TECHNOLOGY MAKES AND LICENSEE RECEIVES NO WARRANTY EXPRESS OR IMPLIED AND THERE IS EXPRESSLY EXCLUDED ALL WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE LICENSEE ACKNOWLEDGES AND AGREES THAT THE MAINTENANCE FEES AND OTHER CHARGES WHICH BRAZOS TECHNOLOGY IS CHARGING UNDER THIS AGREEMENT DO NOT INCLUDE ANY CONSIDERATION FOR ASSUMPTION BY BRAZOS TECHNOLOGY OF THE RISK OF LICENSEE CONSEQUENTIAL OR INCIDENTAL DAMAGES OR OF UNLIMITED DIRECT DAMAGES ACCORDINGLY BRAZOS TECHNOLOGY SHALL HAVE NO LIABILITY WITH RESPECT TO ITS OBLIGATIONS UNDER THIS AGREEMENT FOR CONSEQUENTIAL EXEMPLARY OR INCIDENTAL DAMAGES EVEN
81. k Sent Tuesday July 06 2010 3 34 PM To Glenn Cavin Subject RE Platescan Back end Seems to be working fine from 802 Aaron From Glenn Cavin Sent Tuesday July 06 2010 1 53 PM To Aaron Benzick Subject RE Platescan Back end 10 4 Thanks Aaron From Aaron Benzick Sent Tuesday July 06 2010 9 49 AM To Glenn Cavin Subject Re Platescan Back end Yes we have been submitting AFR reports on it no prob On Jul 5 2010 at 11 28 PM Glenn Cavin lt Glennc plano gov gt wrote OK Thanks It does not seem that the recognitions are all making it back to the server Is the Mesh connecting properly in that vehicle From Aaron Benzick To Glenn Cavin Sent Mon Jul 05 23 02 16 2010 Subject RE Platescan Back end I m driving it today and day shift drove it earlier Officer McBean has been driving it the past few weeks regularly I m at the jail and just logged in and don t have a problem It was doing it to me at 802 and Sgt Schaffer said he saw the problem there too will check tonight when get back there and see if it is just an 802 thing Aaron From Glenn Cavin Sent Monday July 05 2010 10 21 PM To Aaron Benzick Subject Re Platescan Back end don t seem to be having any problems getting into BackOffice however there are no tags from 09243 in the database since 6 30 10 Is anyone in C or D Sector driving that car From Aaron Benzick To Glenn Cavin Sent Mon Jul 05 21
82. king out the Plate Scan Vehicle This should be done before leaving the building give dispatch your name and a cell phone number if available they can call you at and an approximate time you will be in the vehicle e Check Fuel Upon entering the vehicle always check the fuel level f the Vehicle needs fuel the same gate fuel card as the Skywatch will be used As a reminder this card will be located at the front desk with the key e Log in Always log onto the computer using the login you were taught and shown on the card inside the vehicle e End ef Shift Be sure that the computer is logged off and all of the powered items are turned off Look for any lights illuminating from the computer or vehicle Call Dispatch and tell them you are finished Parking Park the vehicle in the front lot of the Police Department anytime it is not in use 14450
83. lano gov Sent Wednesday February 10 2010 5 26 PM To Ken Mackenzie Cc Mike Letzelter J eff Willis PD Chad Blumrick Dave Howell Clark Miller Michael Patin Pam Haines support platescan com Subject FW Platescan Equipment Hello Ken 14224 file WI ses Texas More 20Plano 20County CD 20Contents RE 20Platescan 20Equipment 20 20Miller_1 20 20021910 htm 12 21 2012 1 57 26 PM Could we possibly get someone to stop by here soon and take a look at our PlateScan equipped vehicle 06241 Officer Miller has reported several problems that we need to get resolved ASAP see comments below Mike Letzelter will act as point of contact and can be reached at 972 941 2534 or 972 816 8212 cell Please let me know as soon as possible Thanks Lieutenant Glenn Cavin Plano Police Department Office of the Chief 972 941 2242 glenncQ plano gov IMPORTANT CONFIDENTIAL This message is intended only for the use of the individual or entity to which it is addressed This message contains information from the City of Plano Plano Police Department which may be privileged confidential and exempt from disclosure under applicable law If the reader of this message is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient you are hereby notified that any dissemination distribution or copying of this communication is strictly prohibited If you have received this communica
84. lin County Shop 700A Wilmeth Road on Monday August 17 They will be doing the installation on all six agencies vehicles that week The Collin County Shop has given PlateScan after hours access so that they can get all six vehicles done that week Knowing the average install time they will probably work over the weekend and hopefully have the vehicles completed the following Monday To complete this task on time we need for each agency to deliver their designated ALPR vehicle to the Collin County Shop no later than Friday August 14 by 4 30pm Please make sure that it is the same vehicle that you spec d in the pre planner Any surprises will only slow down the install process The actual shop is closed on Fridays but the ladies in the front shop office will be there and will take your keys from you until 4 30pm on that Friday Liz Gray at the Shop is coordinating this for us so if you have a question about delivering you vehicle she should be able to help you Her number is 972 548 3734 Please take a look at the attached photos of the new cameras installed I think you will all be pleased at the new low profile of the cameras and see that it was worth the wait rather than getting the previous model cameras Start thinking about training I have blocked off most of the week of August 24 to train all the Collin County Agencies For the vehicle training I will need a classroom with a projector for my laptop Each class will take 1 5 to
85. mance and enforcement shall be governed by and construed in accordance with the laws of the State of Texas applicable to contracts entered into and performed in Brazos County and exclusive jurisdiction over any dispute arising out of or relating to this Agreement shall be held by the appropriate state and or federal courts located in Brazos County Texas 14 Binding Effect This Agreement shall inure to the benefit of and binding upon the parties hereto and to their respective successors and legal representatives 15 Nonwaiver No provisions of this Agreement will be waived by any party except in writing The parties hereto agree that the waiver by any party of a breach of any provision of this Agreement shall not operate or be construed as a waiver of any subsequent breach of that provision by the same party or any other provision or condition of this Agreement Brazos Technology Software License Page 4 of 6 CONFIDENTIAL INFORMATION 14430 V1 0 16 No Joint Venture Nothing herein contained shall be construed to place the parties in the relationship of partners joint venturers or principal and agent and neither party shall have any power to obligate or bind the other party in any manner whatsoever 17 Severability If any provision or application of this Agreement shall be held invalid or unenforceable the remaining provisions and applications of this Agreement shall not be affected but rather shall remain valid and enfor
86. n License Plate file automatically doc Hello all Great news The vehicle installations for Wylie Allen McKinney and Frisco are complete except for installing some new camera filters on Wednesday think everyone will be happy with how low profile their new cameras are See attached pics The installers are now beginning the process of establishing the server databases connections from your station to the vehicle Due to the Collin County Database Server not being delivered until sometime in late September we are trying to set up a temporary working solution Over the past couple of months each of your agency IT specialists should have already been contacted by Jonah Bjorkman of PlateScan Tech Support or Casey Kelly of Collin County insuring that everyone had a workstation set up to communicate with the ALPR vehicle There seems to be a little bit of confusion on what the set up is Hopefully Casey Kelly the IT Team leader for Collin County has already reached out to you with this information but if not this is the general gist of how things will go The Fusion center will host the PlateScan Connect Back office server once it is delivered In the mean time each agency will just store the xml files exports on the workstation in their dept As for the hotlists temporarily each dept will download their own TCIC hotlists until the Fusion Center is up Once the fusion center is up it will push the TCIC hotlists down to each dept on an hourl
87. ncy hasn t already done so need for you to contact DPS to obtain an ALPR download User Name and Password See the instructions below Please obtain this ASAP and then contact our Mike McCoy at mmccoy platescan com our lead installer who will come to your station to set everything up Contact Pam Pierce TCIC NCIC Systems Analyst at TLETS at 512 424 2898 or Pam Pierce txdps state tx us Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com 14245 file WI nty CD 20Contents RE 20PlateScan 20Information 20needed 20by 20Friday 20Aug 207th 20 20Mack 20 1 htm 12 21 2012 1 58 01 PM From Ken Mackenzie kmackenzie Platescan com Sent Monday August 24 2009 5 33 PM To Kelley Stone bwillis friscotexas gov scott stowers wylietexas gov Ismart collincountytx gov nbroughton friscotexas gov knevil 9 collincountytx gov rredden mckinneytexas org rjones mckinneytexas org DStevens ci frisco tx us brushing cityofallen org gfowler cityofallen org rflores 9 cityofallen org Carol Strickland Caren Skipworth Casey Stone Ed Drain Glenn Cavin Chuck Ruckel Gina McFarlin Johnny Thomason egray co collin tx us Ce Mike Mc Coy Subject RE PlateScan Information needed by Friday Aug 7th Attachments IMG_0376 JPG IMG_0384 JPG IMG_0397 JPG How to download the Stole
88. nd it interesting Regards John R Dalinsky President PlateScan LLC 14446 file W SPT PubEd amp AdvShare AL PRs Responses Texas More 20Plano 20County C 12 10 2012 Page 1 of 1 From Mila Kelly milakelly platescan com Sent Friday January 08 2010 3 40 PM To Glenn Cavin Subject Update on the PC and Mount Bracket on the rear camera Dum Sag ls j Jt AS Aa rt Ga Cs t gno t ws Lai To os jur rOl nijj Stt tA T arr s Ike SS sost SLT Am QST Las ni Vie AL Cls t in R r tsOar 2 agr Ol r zar Os in OA fos mo JST nA Sirol LUA Vezzi da lo ASAT a Siri LS Amt from OS t a SI Ant 7 fa CIS Ib ar melli r Gs In GataXS T Am 510 h ml GACOA L66617 petali eius MT So HM mes 153 n ri Boj ts Borla sm G a Os PANCA tom Ol t Lome AMO sa An DS Lab VOR AU Gj t aS I Am nl HCAO AT w An AliSr a nj aC nne WU 16 OA Agger ACE SLA Us E AFUS Aui G OU E Of 8555 t Jat GT gn As Os Aw Smt VIZ erii r rsOl G CH Su f Om Cs inf pb ls Oa ACS mo Ja ai LOR eps USt C Lins As ACOSSHIE mi a YS tad tT Am dal Yo 305 sate 555 14447 file W SPT PubEd amp AdvShare AL PRs Responses T exas M ore 20Plano 20County C 12 10 2012 Page 1 of 1 14448 file W SPT PubEd amp AdvShare AL PRs Responses Texas More 20Plano 20County C 12 10 2012 CPA PLATE SCAN PROCEDURES GENERAL Never Exit the Vehicle Never exit the vehicle while operating the Plat
89. nsee by BRAZOS TECHNOLOGY pursuant to the terms of this Agreement shall be subject to the terms and conditions of the License Agreement between the parties Updates will be provided on an as available basis and include the items listed below 1 Bug fixes 2 Enhancements to market data service software provided by BRAZOS TECHNOLOGY to keep current with changes in market data services or as BRAZOS TECHNOLOGY makes enhancements 3 Enhancements to keep current with the current hardware vendor s OS releases as available from BRAZOS TECHNOLOGY provided that the current hardware vendor s OS release is both binary and source compatible with the OS release currently supported by BRAZOS TECHNOLOGY and 4 Performance enhancements to Covered Software 5 Updates do not include a Platform extensions including product extensions to i different hardware platforms ii different windowing system platforms iii different operating system platforms and b New operating system updates or hardware bios updates Updates will be provided in machine readable format and updates to related documentation will be provided in hard copy form All such deliveries shall be Brazos Technology Maintenance Agreement Page 3 of 11 CONFIDENTIAL INFORMATION 14435 brazos technology sei made electronically to the installed computers automatically during a sync process Licensee agrees to sync each device no less than once per month to obtain any s
90. nt standard rates unless otherwise agreed by the parties in writing at the time plus expenses Expenses for travel and travel related expenses and individual expenses in excess of US 500 require the prior approval of Licensee B For Non BRAZOS TECHNOLOGY Software Upon request and reasonable notice from Licensee BRAZOS TECHNOLOGY will provide assistance in the installation of non BRAZOS TECHNOLOGY software on a time and materials basis plus expenses Non BRAZOS TECHNOLOGY software consists of any software not specifically listed in Exhibit A Section II including the following 1 New releases and updates to hardware vendor operating systems and other system software not listed in Exhibit A 2 Licensee developed software and 3 Third party software except third party software embedded in the Covered Software VII ACCESS Software Maintenance is conditioned upon provision by Licensee to BRAZOS TECHNOLOGY of reasonable appropriate access to the system s running the Covered Software including but not limited to passwords system data file transfer capabilities and remote log in capabilities BRAZOS TECHNOLOGY will maintain security of the system and use such access only for the purposes of this Agreement and will comply with Licensee standard security procedures Information accessed by BRAZOS TECHNOLOGY agents or employees as a result of accessing Licensee system shall be deemed confidential information pursuant to the terms of
91. nt you a request for information regarding extended warranties on the Plate scan units we have at Plano PD have not heard back from you am delaying transferring our older Plate scan to a new unit until we have warranty information Could you please advise on the cost of extending the warranty on our older unit as well as costs on extending the warranty on our second unit As explained time is critical for me since am delaying action on transferring the older unit into a newer car Thanks Mike Letzelter TLO 2 Plano Police Department 972 941 2534 Cell 972 816 8212 14238 file WI s More 20Plano 20County CD 20Contents Re 20Platescan 20extended 20warranty 9620 2620Kelly9620 9620082310 htm 12 21 2012 1 57 49 PM From Jeff Willis PD Sent Tuesday May 18 2010 5 57 PM To Glenn Cavin Subject RE PlateScan hotlists Np l m waiting for Officer Smith he currently has it out although this is only the second time he s been in it to give me a thumbs up whether he got the update or not From Glenn Cavin Sent Tuesday May 18 2010 5 55 PM To J eff Willis PD Cc Aaron Benzick Subject RE PlateScan hotlists 10 4 We just need to make sure both the svsbulk txt and plano warrant txt files are refreshing in both cars Thanks for working on this From J eff Willis PD Sent Tuesday May 18 2010 5 47 PM To Glenn Cavin Cc Aaron Benzick Subject PlateScan hotlists They are located under Mobile
92. nzick_1 20 20082409 htm 12 21 2012 1 58 27 PM From Glenn Cavin Sent Friday August 21 2009 2 10 PM To Aaron Benzick Cc Glen Brashear Mike Letzelter Subject RE Platescan Question Sorry for the extended delay Aaron It has been unbelievably busy here The Talon software in the PlateScan equipped car is now set to automatically export the recognitions every 10 minutes or when 25 new ones have been added to the list Of course these will only transfer to the server when the MDC is connected via NetMotion to the Mesh network Although it should not be necessary for officers to save the daily recognitions prior to logging off it is recommended that they do so to ensure they are retained and C should be selected as the default storage location We experienced a recent problem with the automatic exports that might have been related to the existing configuration which included instructions for data seek from a thumb drive The PlateScan tech support engineer advised that the software sometimes hangs when it cannot establish a link to the pre determined storage address updated the configuration and have not been made aware of any issues since Please let me know if you experience any problems with this equipment Thanks Glenn From Aaron Benzick Sent Wednesday July 29 2009 9 07 PM To Glenn Cavin Subject Platescan Question How does the LPR website get populated with the license plates from the platescan Is that ha
93. oftware or configuration changes Duplication distribution and installation of documentation updates are the responsibility of Licensee If requested BRAZOS TECHNOLOGY will provide on site assistance in the installation of Updates on a time and materials basis plus expenses BRAZOS TECHNOLOGY will provide support services for previous releases for a minimum period of six 6 months following the general availability of a new release or software update After this time BRAZOS TECHNOLOGY shall have no further responsibility for supporting and maintaining the prior releases BRAZOS TECHNOLOGY assumes no responsibility for the correctness of performance of or any resulting incompatibilities with current or future releases of the Covered Software if the Licensee has made changes to the system hardware software configuration or modifications to any supplied source code which changes effect the performance of the Covered Software and were made without prior notification and written approval by BRAZOS TECHNOLOGY BRAZOS TECHNOLOGY assumes no responsibility for the operation or performance of any Licensee written or third party application D Services Not Included Maintenance Services do not include any of the following 1 custom programming services 2 on site support including installation of hardware or software 3 support of any software not Covered Software 4 training or 5 out of pocket and reasonable expenses including hardware an
94. om installation or use of the PlateScan equipment we recently acquired It has however been received here and is being stored for future use am not sure how we should handle the billing for installation at this point since we will likely not be able to engage in this part of the process for quite some time however it should be okay to sign for the equipment itself am copying Ken Mackenzie for his input Thanks 14308 file W E 20URGENT PLATESCAN 20INSTALLATION 20SET 20FOR 20WEEK 200F 20AUGUST 20 20 2 htm 12 21 2012 1 59 27 PM m From Carol Strickland mailto cstrickland co collin tx us Sent Wednesday September 23 2009 2 24 PM To Ed Drain Subject FW URGENT PLATESCAN INSTALLATION SET FOR WEEK OF AUGUST 17th Can you please confirm that the equipment installation has been completed on the Plano Police Vehicle We would like to sign off on the PlateScan Purchase Order for payment The servers and their installation are on different purchase orders Thank you in advance for your reply Carol Strickland Homeland Security 972 545 5537 Good Morning Everyone I am pleased to announce that we are ready to begin the PlateScan installation process for the ALPR vehicles Collin County won t have the regional back office server delivered until September however Kelley and I decided that we didn t want to wait on the server before we got the vehicles operational The vehicles can hold their data for 30 d
95. ot List entries went through it the other day while driving PlateScan and noticed there are some pretty old entries that may not be valid anymore and could alert the user causing him or her to act on outdated info l ve taken the initiative hope you dont mind to organize the Hot List items into subgroups and l ve been keeping an eye on the entries for valid info I m wondering if we ll need to give the responsibility to one or two people per vehicle in order to keep the info organized and confirm its validity making sure the entries are uniform and have the necessary descriptions contacts etc l d hate for someone to get an alert and take action on invalid info or hits that don t have the necessary info Anytime enter an LP into the Hot List put the date entered my name and ID who to contact etc Since we ve not got two vehs in service we probably need to keep the Hot Lists synced as well Finally do you know if LP s can be entered via desktop or do they have to be physically entered into each vehicle s PlateScan System There are not many entries and don t think we re taking advantage of its capabilities CID should be able to enter the info or if that s not possible forward any LP s they want entered to me or whoever so it ll get entered 14252 file WI More 20Plano 20County CD 20Contents RE 20PlateScan 20Policy 20Question 20 20Cavin_1 20 20052010 htm 12 21 2012 1 58 10 PM From Clark Miller Sent Thursday
96. oth characters as the same like NCIC does Im correcting a lot of the entries as they come in with manual entries From Glenn Cavin Sent Wed 11 11 2009 11 29 AM To Clark Miller Cc PlateScan kmackenzie platescan com support platescan com Glen Brashear J eff Willis PD Chad Blumrick Subject RE PlateScan context issue 7 s and Z s transposed Thanks Clark am not sure anything can be done to correct that problem right now as PlateScan is still trying to perfect the context however am copying Ken and the PlateScan support staff for their response It is however good to hear we are capturing 7 digit tags correctly now 5 From Clark Miller Sent Wednesday November 11 2009 11 16 AM To Glenn Cavin Subject PlateScan Lt one more thing forgot to mention PlateScan is having a pretty hard time with Z s and 7 s Its transposing of lot of them during recognition ie 7 s as Z s and Z s as 7 s l ve cleaned all the camera lenses still doing it quite a bit On the positive side the 7 character recognition update is working fairly well 14222 file WI County CD 20Contents RE 20PlateScan 20context 20issue 20 207 s 20and 20Z s 20transposed 20 20Miller htm 12 21 2012 1 57 20 PM From Clark Miller Sent Friday February 19 2010 6 29 AM To Glenn Cavin Subject RE Platescan Equipment Lt looks like we still have all of the below problems with the platescan vehicle just FYI From Glenn Cavin
97. ppening when we export our tags at the end of the day Is there an automatic job setup to upload that info Just curious Thanks Aaron 14262 file WI SPT PubEd amp AdvShare ALPRs Responses Texas More 20Plano 20County CD 20Contents RE 20Platescan 20Question htm 12 21 2012 1 58 32 PM From Ken Mackenzie kmackenzie Platescan com Sent Friday April 30 2010 12 01 AM To Glenn Cavin Cc Mike Letzelter Jeff Willis PD Mila Kelly Clark Miller Jonah Bjorkman Subject RE PlateScan rear camera calibration Hi Glenn Not sure that understand the question but am not aware of any on screen calibration button am including Jonah in this email so feel free to reach out to him if you and Clark still have any questions Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com From Glenn Cavin mailto Glennc plano gov Sent Wednesday April 28 2010 12 27 PM To kmackenzie platescan com Cc Mike Letzelter J eff Willis PD Mila Kelly Clark Miller Subject RE PlateScan rear camera calibration Ken Can you offer any insight regarding this calibration tool assume the new software being installed tomorrow should have the same functionality availability Sincerely Lieutenant Glenn Cavin Plano Police Department Office of the Chief 972 941 2242 glennc plano gov
98. provided that Brazos Technology is provided with prompt notice of any such third party Brazos Technology Software License Page 2 of 6 CONFIDENTIAL INFORMATION 14428 claim and Brazos Technology is allowed full control over the defense of such claim Licensee acknowledges and agrees that Brazos Technology may fulfill its obligations hereunder by 1 obtaining from the third party claimant a license pursuant to which Licensee may continue its use of the Software and Documentation or ii providing Licensee with substitute software and or documentation that does not infringe upon the rights of the third party claimant Licensee further acknowledges and agrees that in the event that Brazos Technology in its sole discretion determines that neither of the options set forth above are reasonable Brazos Technology may fulfill its obligations hereunder by terminating this Agreement and refunding to Licensee the license fees paid by Licensee to Brazos Technology hereunder prorated over a period of five 5 years 9 Limitation of Liability a LICENSEE EXPRESSLY ACKNOWLEDGES AND AGREES THAT BRAZOS TECHNOLOGY SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE TO LICENSEE OR ANY THIRD PARTY FOR ANY DIRECT INDIRECT SPECIAL CONSEQUENTIAL INCIDENTAL PUNITIVE OR EXEMPLARY DAMAGES OR LOSSES OR ANY KIND WHATSOEVER INCLUDING WITHOUT LIMITATION ANY ECONOMIC LOSS PROPERTY DAMAGE PHYSICAL INJURY LOST PROFITS LOST SAVINGS LOSS OF RECORDS OR LOSS O
99. r 2 10 2010 9 31 Technology Liaison Response Clark Miller 2 10 2010 9 31 Technology Services Reponse Clark Miller 2 10 2010 9 31 Quartermaster Response Clark Miller 2 10 2010 9 31 Facilities Response Clark Miller 2 10 2010 9 31 Date Returned to Service Additional Comments The realiability of this veh in particular the rear camera has been dramitically reduced over the last several months From Mike Letzelter Sent Wednesday February 10 2010 9 55 AM To Glenn Cavin Subject platescan Lt Cavin There is a service request for the platescan car from Officer Miller He said the reliability is decreased and there is condensation on a camera ls there a service contract with platescan that can rely on or where do we have the service work done He also states the computer is misreading some characters on the plates 14228 file WI ses Texas More 20Plano 20County CD 20Contents RE 20Platescan 20Equipment 20 20Miller_1 20 20021910 htm 12 21 2012 1 57 26 PM From kmackenzie Q platescan com Sent Wednesday July 07 2010 10 35 AM To Glenn Cavin Subject Re PlateScan Equipment Transfer Really RPD is having GREAT success since the calibration and update Sent from my BlackBerry smartphone with SprintSpeed From Glenn Cavin lt Glennc plano gov gt Date Wed 7 Jul 2010 10 22 06 0500 To Ken Mackenzie lt kmackenzie platescan com gt Subject PlateScan Equipment Transfer
100. rbitrator In car video system which can host one or two ALPR cameras on that system for a fifth of the cost of an infrared system I know that some of your agencies have Arbitrators so this may be a solution in the future to equip additional units on the street for a fraction of the price OK now you have all the information so the selection should be easy NOT Feel free to contact any of the existing agencies about the pros and cons of their camera configurations Having been an end user myself feel free to call me also and we can discuss the pros and cons of each camera before you make your final decision Once that decision is made I will need for you to go to the second attachment and designate your camera locations by initialing the blocks of the selected cameras or if a box isn t present draw one in Please print your name and contact number at the bottom of the page Once completed please fax or email it back to me If I can be of any service please don t hesitate to call me As always feel free to call me with any questions or for assistance in your decision Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie 9 platescan com www platescan com 14423 file WI PRs Responses Texas More 20Plano 20County CD 20Contents REVISED 20PlateScan 20Camera 20Configuration htm 12 10 2012 1 38 51 PM From Ed Drain Sent Fri
101. s and even solar power which will extend the life of the system IR cameras tend to drain regular batteries very quickly With a system like this you would only be limited to your imagination They are on page 10 and 11 of the attached catalog can send you a quote if you like The SYS F 1 R would be 14 800 while a SYS F 2 R would be 17 000 Depending on the lighting conditions another possibility might be the color camera systems that connect to a Panasonic Toughbook A one color camera system starts at 4 495 Let me know if can be of any further assistance Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com From David Schaffer mailto Davidsc plano gov Sent Tuesday January 05 2010 10 16 PM To kmackenzie platescan com Subject question Mr Mackenzie when you gave a presentation here at Plano PD you mentioned you had some platescan equipped construction barrels that were good for deployment Can you give me some details on that equipment We are getting hit hard on business burglaries on evenings They re hitting places in the same general area was thinking it would be useful to deploy one of these to capture the plates during the offense times Thanks in advance Sgt DC Schaffer 1278 Plano PD patrol 972 742 0257 14296 file WI SPT PubEd amp AdvShare ALPRs Responses
102. s gov scott stowers wylietexas gov Ismart collincountytx gov nbroughton friscotexas gov knevil collincountytx gov rredden mckinneytexas org rjones mckinneytexas org DStevens ci frisco tx us brushing cityofallen org gfowler cityofallen org rflores cityofallen org Carol Strickland Caren Skipworth Casey Stone edd plano gov Glenn Cavin Chuck Ruckel Gina McFarlin Johnny Thomason egray co collin tx us Cc Mike Mc Coy Subject RE PlateScan Information needed by Friday Aug 7th Hello all Great news The vehicle installations for Wylie Allen McKinney and Frisco are complete except for installing some new camera filters on Wednesday think everyone will be happy with how low profile their new cameras are See attached pics The installers are now beginning the process of establishing the server databases connections from your station to the vehicle Due to the Collin County Database Server not being delivered until sometime in late September we are trying to set up a temporary working solution Over the past couple of months each of your agency IT specialists should have already been contacted by Jonah Bjorkman of PlateScan Tech Support or Casey Kelly of Collin County insuring that everyone had a workstation set up to communicate with the ALPR vehicle There seems to be a little bit of confusion on what the set up is Hopefully Casey Kelly the IT Team leader for Collin County has already reached out to you
103. sue we have is the rear camera which apparently now has a loose bracket and is also not recording recognitions properly It might simply be in need of adjustment again however if the bracket is loose the configuration is not going to hold Is there someone with support staff that could stop by here sometime and check on these items for us 14213 file WI Responses Texas More 20Plano 20County CD 20Contents RE 20PlateScan 20Car 20 20Kelly_1 20 20010810 htm 12 21 2012 1 57 02 PM From Mila Kelly milakelly platescan com Sent Friday January 08 2010 1 33 PM To Glenn Cavin Cc Ken Mackenzie Subject RE PlateScan Car feel your pain and will update you shortly Glenn as soon as Jonah reports back to me All the best Mila Kelly 949 851 1600 ex 212 From Glenn Cavin mailto Glennc plano gov Sent Friday January 08 2010 11 17 AM To Mila Kelly Cc Ken Mackenzie Subject RE PlateScan Car Ha Thank you ma am will be leaving here in a few minutes but please feel free to e mail me anytime have been burdened with a Blackberry and usually check it throughout the day Glenn From Mila Kelly mailto milakelly platescan com Sent Friday January 08 2010 1 10 PM To Ken Mackenzie Glenn Cavin Subject RE PlateScan Car Glenn Once Jonah completes his call with Jeff we will be able to take it from there Jonah is calling Jeff now As for yourself being LUCKY that you don t know me too lat
104. te Ken Is there any additional news available regarding the updated software for both reading 7digit tags and pinpoint BackOffice searches Although our car is still down for repairs we should be able to access it as needed to install software etc In fact this might actually be a good time to get the updates installed while it is not being used in patrol Let me know Glenn Original Message From Ken Mackenzie mailto kmackenzie Platescan com Sent Tuesday August 25 2009 1 59 PM To ken Subject PlateScan Update Good Morning All It has been a while since have sent out a PlateScan Update and a lot of things have been happening that wanted to make you aware of FIRST AND FOREMOST many of you have been curious if you are going to be able to read the new Lone Star 7 digit flat plate As you have probably noticed your cameras easily see them but just don t 14288 file WI SPT PubEd amp AdvShare ALPRs Responses Texas More 20Plano 20County CD 20Contents RE 20PlateScan 20Update htm 12 21 2012 1 58 51 PM seem to be reading them correctly Not to worry Ever since the new issue began PlateScan has been developing an updated context checker As with anything new we wanted to test it on our demo in Texas first to make sure all the bugs were worked out of it before we released it to our valued PlateScan Client Agencies Jonah Bjorkman of our Tech Support Unit should be contacting your agency s IT cont
105. ter referred to as Licensee This Agreement is made with respect to the following facts and objectives RECITALS A Brazos Technology has developed a proprietary software product which is designed to extend data and processes across multiple platforms and technologies hereinafter referred to as the Software B Licensee desires to obtain a non exclusive license to use the Software and Brazos Technology desires to grant Licensee such a license AGREEMENT NOW THEREFORE in consideration of the foregoing recitals the mutual promises and covenants set forth herein and other good and valuable consideration the receipt and sufficiency of which is hereby acknowledged the parties hereto agree as follows l License Brazos Technology hereby grants to Licensee a non exclusive license to use the Software and the documentation if any provided in connection therewith hereinafter referred to as the Documentation solely in connection with RDC and eCitation Licensee may make one copy of the Software and Documentation for back up and or archival purposes 2 Licensee Fee Licensee agrees to pay Brazos Technology the license fee identified in Exhibit A to this Agreement Such fee shall be due immediately upon execution of this Agreement by the parties 3 Limitations of Use Licensee acknowledges and agrees that Licensee will not timeshare modify sublicense transfer assign copy reverse engineer or decompile the Software
106. tion in error please notify us immediately at our telephone number set forth above We will be happy to arrange for the return of this message via the United States Postal Service to us at no cost to you PD Service Requests The reliability of this veh in particular the rear camera has been dramatically reduced over the last several months New Item Edit Item Delete Item Manage Permissions Workflows Alert Me Version History Date amp Time 2 10 2010 10 00 Reporting Employee Clark Miller Employee Contact Number VM 6208 Station 800 Sector N A Watch N A Problem Category PlateScan PM N A Equipment Tag Equipment Serial MDVR Port Vehicle Number 06241 Vehicle Down No Supervisor Notified 14228 file WI ses Texas More 20Plano 20County CD 20Contents RE 20Platescan 20Equipment 20 20Miller_1 20 20021910 htm 12 21 2012 1 57 26 PM Patrick Clark Location of Vehicle 800 Vehicle Mileage 60 102 Problem Details Clark Miller 2 10 2010 9 31 Front left camera casing has a bad seal condensation has formed on the lens camera does not read at all Parking camera interprets about 80 or 9096 of Z s as 7 s Rear camera still unstable video wavers hardly hitting on LP s at all Also program is interpreting O s zeros as O s so unless the program doesn t differntiate b t O s and O s then we re missing a lot of accurate LP s Request Status Active Assigned to First Echelon Response Clark Mille
107. to me or whoever so it ll get entered 14258 file WI More 20Plano 20County CD 20Contents Re 20PlateScan 20Policy 20Question 20 20Miller_1 20 20052010 htm 12 21 2012 1 58 15 PM From Clark Miller Sent Thursday May 20 2010 11 24 AM To Glenn Cavin Subject Re PlateScan Policy amp Question Will do thanks From Glenn Cavin Glennc plano gov gt Date Thu 20 May 2010 11 01 35 0500 To Clark Miller Clarkm G plano gov Cc Glen Brashear lt glenb plano gov gt Jeff Willis PD lt Jeffwil plano gov gt Ken Mackenzie kmackenzie Q platescan com Jonah Bjorkman lt jbjorkman platescan com gt Mike Letzelter lt mikele plano gov gt Dave Howell daveh plano gov gt Subject RE PlateScan Policy amp Question Thanks for the heads up Clark certainly agree that we need to manage the manual hot list entries so only currently valid information is retained would like to see a retention schedule in place so that entries would delete after a designated amount of time unless otherwise specified am awaiting a call from Jonah to discuss upgrade of our BackOffice software and am hopeful that this functionality might be included in the new version as well as the ability to enter tags from the desktop for submission to both cars In the meantime if you don t mind and can determine that an entry is no longer valid please remove it The categorization might also be helpful in keeping things better organized
108. unbelievably busy here The Talon software in the PlateScan equipped car is now set to automatically export the recognitions every 10 minutes or when 25 new ones have been added to the list Of course these will only transfer to the server when the MDC is connected via NetMotion to the Mesh network Although it should not be necessary for officers to save the daily recognitions prior to logging off it is recommended that they do so to ensure they are retained and C should be selected as the default storage location We experienced a recent problem with the automatic exports that might have been related to the existing configuration which included instructions for data seek from a thumb drive The PlateScan tech support engineer advised that the software sometimes hangs when it cannot establish a link to the pre determined storage address updated the configuration and have not been made aware of any issues since Please let me know if you experience any problems with this equipment Thanks Glenn From Aaron Benzick Sent Wednesday July 29 2009 9 07 PM To Glenn Cavin Subject Platescan Question How does the LPR website get populated with the license plates from the platescan Is that happening when we export our tags at the end of the day Is there an automatic job setup to upload that info Just curious Thanks Aaron 14260 file WI ses Texas More 20Plano 20County CD 20Contents RE 20Platescan 20Question 20 20Be
109. we have also been named Plano is currently prohibited from installation or use of the PlateScan equipment we recently acquired It has however been received here and is being stored for future use am not sure how we should handle the billing for installation at this point since we will likely not be able to engage in this part of the process for quite some time however it should be okay to sign for the equipment itself am copying Ken Mackenzie for his input Thanks m From Carol Strickland mailto cstrickland co collin tx us Sent Wednesday September 23 2009 2 24 PM To Ed Drain Subject FW URGENT PLATESCAN INSTALLATION SET FOR WEEK OF AUGUST 17th Can you please confirm that the equipment installation has been completed on the Plano Police Vehicle We would like to sign off on the PlateScan Purchase Order for payment The servers and their installation are on different purchase orders Thank you in advance for your reply Carol Strickland Homeland Security 972 545 5537 14302 file WI ents Re 20URGENT PLATESCAN 20INSTALLATION 20SET 20FOR 20WEEK 200F 20AUGUST 20 20 1 htm 12 21 2012 1 59 22 PM Good Morning Everyone I am pleased to announce that we are ready to begin the PlateScan installation process for the ALPR vehicles Collin County won t have the regional back office server delivered until September however Kelley and I decided that we didn t want to wait on the server before we got the vehicles
110. y a Brazos Technology warrants and represents that it is the owner of all right title and interest in and to the Software and Documentation and that use of the Software and Documentation as contemplated herein shall not infringe upon any third party patent or copyright This warranty and representation does not apply to any infringement arising out of any unauthorized modification of the Software or Documentation or any infringement arising out of the use of the Software or Documentation in combination with any third party product b EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION 7 THE SOFTWARE AND DOCUMENTATION IS PROVIDED AS IS AND BRAZOS TECHNOLOGY EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES OR REPRESENTATIONS EXPRESS OR IMPLIED WRITTEN OR VERBAL INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE BRAZOS TECHNOLOGY DOES NOT WARRANT OR REPRESENT THAT ANY USE OF THE SOFTWARE OR DOCUMENTATION WILL BE UNINTERRUPTED OR ERROR FREE LICENSEE EXPRESSLY ASSUMES ALL RISKS AND LIABILITIES RESULTING FROM THE USE OR INABILITY TO USE THE SOFTWARE OR DOCUMENTATION INCLUDING WITHOUT LIMITATION ANY ECONOMIC LOSS PROPERTY DAMAGE PHYSICAL INJURY LOST PROFITS LOST SAVINGS LOSS OF RECORDS OR LOSS OF DATA 8 Indemnification Brazos Technology agrees to indemnify and defend Licensee from and against any third party claim arising out of a breach of the Warranty provisions set forth in this Agreement
111. y basis who will then push it out to the vehicles Each dept will be responsible for their own local custom hotlists which they will do at their dept and will push down to the vehicles Like we said in the beginning this is the first of it s kind so naturally there are some glitches as we all learn At the first couple of meetings we had believe each agency advised that they would like to be able to push out their own BOLOs traffic warrants and other databases in addition to the TCIC database that will eventually be pushed out by the Fusion Center That is one of the reasons each workstation is needed but until the regional server is set up each agency will also have to obtain their own downloads from TCIC This is actually a very simple process and our installers will get it all set up this week however if your agency hasn t already done so need for you to contact DPS to obtain an ALPR download User Name and Password See the instructions below Please obtain this ASAP and then contact our Mike McCoy at mmccoy platescan com our lead installer who will come to your station to set everything up Contact Pam Pierce TCIC NCIC Systems Analyst at TLETS at 512 424 2898 or Pam Pierce txdps state tx us Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 14280 file WI ounty CD 20Contents RE 20PlateScan 20Information 20needed 20by 20Friday 20Aug 207th 20 20Mackenzi htm 12 21 2
112. zie Platescan com Sent Monday October 19 2009 5 25 PM To Glenn Cavin Cc Dave Howell Mila Kelly Subject RE PlateScan Car Glenn They still haven t contacted you with the contest update The support guys keep telling me they have called numerous times and left voicemails Wonder who they are calling Can you please send me your current contact information along with contact information for you IT guy that is coordinating PlateScan Thanks Ken Ken MacKenzie Southwest Regional Law Enforcement Liaison 3767 Forest Lane Suite 124 1162 Dallas TX 75244 214 882 3877 214 594 5588 Fax kmackenzie platescan com www platescan com From Glenn Cavin mailto Glennc plano gov Sent Monday October 19 2009 5 16 PM To Dave Howell Cc Mike Letzelter J eff Willis PD kmackenzie platescan com Subject RE PlateScan Car That is correct We have to wait for it to return from the shop am hopeful that it will not be much longer Mike Please make sure we are notified when the car comes back need to ensure the latest updates from PlateScan get installed as soon as possible 7 digit tag reader have not yet heard back from Ken or the tech folks about getting this upgrade completed while the car is down for repair but it seems to be a good time to take care of it 14208 file WI s Responses Texas More 20Plano 20County CD 20Contents RE 20PlateScan 20Car 20 20Kelly 20 20101909 htm 12 21 2012 1 56 56 PM

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