Secure Manager 6.8 User Manual TeliaSonera Secure Manager 6.8
Contents
1. characters or other special characters o Text search target put it them to the active sites with information fields to be collected in a transaction log 10 3 User setting templates H B GMT 0300 Helsinki m User Templates Export Count 3 Remember selected F Template name Street address Postal code Post office TRSU SMS PASSWORD TSRU_epost_och_smsutskic Lem mall Each organization can have one or more standard user templates Desired standard data can be defined on user templates and they can be stored in the database When creating new user profiles the administrator can choose the standard template he or she wants to use You can modify the user templates by choosing the List user templates link You can add a new user template by opening an existing template and modifying it When you click on the Save as template button you are requested to give a name to the new user template onto which the desired changes are then saved The user can define what tags he or she wants to be included in the message On the basis of the tags Secure Manager can fetch the necessary data from the database which makes the administrator s work much easier You can delete existing user templates by selecting the templates you want to delete from the User templates list The templates are deleted when you press Delete 11 Search functions In the Secure Manager service both quick searches and advanced searches are available2. Administrators Sonera anderhe2 andertol hokkasa2 RE gen g kivinma2 kokkojal luokkes1 mainianl mantyja2 nystrp ReadOnly SSU Sonera humaljul koivavil lahtiju 3 Jee C tuomakil Sonera SSLAdmins Sonera my ss 0 Group s Organizations Administrators Access name and belonging to the connected to the rights of Sonera main group group the group organization lt A o Secure Manager User Manual Telia Page Version 9 41 2 1 TeliaSonera Secure Manager 6 8 can be modified 2 8 Modification of the group s administrator list Count 1 Show external groupa E Group Organizations Users Rights summary de d d admin stators Test mats a Test on Usera Count 0 Hame Organization Usemame Email addlraes Sec A user connected to a group receives the user rights defined for the group You can view a list of the group s administrators by choosing the desired group from the Users list and clicking on it with the mouse cursor and thereby opening a Users pop up window on the screen Only users who are already in the database can be assigned as administrators on the Administrative groups tab If the data of a desired administrator cannot be found in the database the functionality described in section 5 must be used You can add an administrator by pressing the Add button Start the addition by searching the database for the desired person When you have entered the search c
3. Secure User for Corporations General Contact Certificates Authentication Profiles Messages Client terminal settings Secure User Service ID VPH GW Profile SSUR99999 swessur99999_ e Select a profile from the drop down menu to map a user to it and click Save The user in question has now been mapped to the profile selected To view profile specific access rights select List profiles You can find more information about this at Profiles aw Ge Telia N 4 4 5 Messages SecureManager Test gt Organizations v Users v Profiles v Orders Ww News Basket Feedback Manual Secure Manager User Manual Page Version 20 41 2 1 TeliaSonera Secure Manager 6 8 Hime Cm 3 Helin es Create user teppo test Messages General Contact Authentication Profiles Messages Client terminal settings Reply to Recipient emai Store to user s data Add tag Store to user s data apen Ee Personal messages can be sent to users either as emails or as SMS messages Procedure for sending an email message 1 Select a message template if templates already exist 2 Enter the subject of the email 3 Enter the message content into the Email template field Enter tags from the Add tag drop down menu into appropriate places in the message and Secure Manager retrieves the desired data content for the final message from the database Reply to enter the address to w
4. Serv Profi Yes noct emm a Users in profile 1 Required authentication Password or stronger Profile information Profile members Count 1 Username Last name First name Mobile number C testdude v La 2 Select the user by ticking the box following the details of the user and click on Delete A warning appears 3 Choose whether you want to remove the user from the profile or not Do not forget to confirm the deletion by clicking on Save The user is now removed from the database If the transaction was successful a confirmation will appear lt lt Secure Manager User Manual 4 g amp Telia Page Version 33 41 2 1 TeliaSonera Secure Manager 6 8 8 Orders Many different kinds of orders connected with existing services can be made by using the Orders function The ordering user can also view order history 8 1 Make new order Send service request Order type Secure User New profile MM Order information Service ID SSUR99999 Order s contact person Name Test Person Email address test person teliasonera Phone number Mobile number 46 125 456 o Order type choose an order type from the drop down menu o Order information enter a service ID o Order s contact person enter the details of the person who places the order When you press the Continue button the order is processed in accordance with the order type selected Make any additions needed and press the Continue button
5. With Telia Secure Remote User following fields and pages can be skipped e Authentication methods do not support SecurlD and Mobile Certificate e Citrix and Terminal Server is nor supported The order is created Note Orders cannot be modified after they have been sent Lee Secure Manager User Manual 4 H amp Telia Page Version 34 41 2 1 TeliaSonera Secure Manager 6 8 8 2 Order history Order history Search orders Service ID Any e Report from to Hal 4 August 2013 k 4 August 2013 k M TWT ES S vk Cancel 5 6 7 Sa mu DG 13 i4 15 je 17 18 19 20 mm 3 M s xo BY ri Note The image shown on the user s screen may vary depending on the order settings In the Order history window you can o follow the progress of the orders o examine earlier orders by searching by date Enter the date in the form dd mm yyyy 9 Listing according to file format CSV or TSV CSV is short for comma separated values It is a text file format used for storing simple comma separated table data TSV is short for tab separated values and it is a text file format used for saving simple tabulator separated table data File format based lists can be created of o administrators o users o profiles In the following example the list is generated of users 1 Select List users d SecureManager Test gt gt gt gt Organizations Users Profiles Orders News Basket Event log Feedback M
6. In a quick search the search criterion is entered into the search field on the main page In an advanced search several different search criteria can be used and so the search is more precise You can perform an advanced search by pressing Search button on the upper right hand corner of the screen with an empty search box Using an advanced search you can search for organizations users and profiles You can use both search functions to make several searches in a row and store the items found in the earlier searches in the memory The results of several different searches carried out using different search criteria can thus be displayed on the screen simultaneously When you want to make a search start by pressing the Search button The Clear fields button clears all search data from the fields and allows you to carry out a new search The Cancel button allows you to cancel an ongoing search Secure Manager User Manual K D z Page Version 39 41 2 1 TeliaSonera Secure Manager 6 8 11 1 Search for Organizations Search results Organizations Organizations Users Client certificates Profiles Export Name Service ID The organization search is used to search for organizations o Name name of organization o Service ID service ID number This search is usually not useful as customer entities have only one organization entry 11 2 Search for users Search results Users Organizations Users Client certificates Profiles Ex
7. News Sal Basket Event log Feedback Manual Action requests made during a session are collected in Basket The user can sign off Basket at any point during the session You should note however that the jobs in Basket must be signed off during one and the same session or they will disappear All the actions in the queue are listed on the front page of Basket The list of items signed off can be examined on the summary page There is a 30 minute idle session limit in Secure Manager If the session expires the basket will be emptied 10 2 Event log Event logs can be used to monitor a limited range of Secure Manager events Events can be applied for an optional term text search combined with the object Search can be performed by pressing the Show Events button SecureManager 4 HES Ier 3 Helsinki sl Search Test Event log v Organizations v Users Time range v Profiles D Orders Text search target M Administrator M Event M Description I Log events outside current v News Basket Event log Feedback Manual o Time range Placed by the hand or by the calendar button the calendar date for which report user wants Secure Manager User Manual Page Version 38 41 2 1 TeliaSonera Secure Manager 6 8 o Text search Fed into the desired text in the text field on the basis of a search is made Note Just enter the keyword or a part thereof that is applied for but not added to the end of
8. Please note however that you should save the file in text format so that Secure Manager can read it Using xls x format will produce an error Import the file to Secure Manager by pressing Browse Press Continue You will now be displayed a dialogue box stating how many entries the file contains You can close the dialogue box by clicking Close SecureManager eH BS lent 3 Helsinki E Search Test import Data preview v Organizations Errors 0 Users Message X Ww gt Profiles Amount of entries read from input file 2 gt Orders ba Close gt News Close Basket Imported rows Feedback Username First name Last name Mobile number Email address internal ID Country Manual testdude anttonmi1 Mika Anttonen mika a anttonen i Page 1 of1 KR Pi Displaying rows 1 2 2 If there are errors in the file they are all listed in the Errors field You can modify the headers of the imported rows in the window through the user interface but not the file contents The file contents can be modified only with a text editor or with MS Excel If there are errors in the file contents press Cancel to go back to the window where a file can be inputted The file contents should be corrected and re imported into the user interface When no more errors or defects are found press Continue Secure Manager User Manual K D z Page Version 23 41 2 1 TeliaSonera Secure Manager 6 8 SecureManager 4 EES i
9. 1 Open a list of profiles by clicking the List profiles link In the window that opens select the profile to which you want to add a user Profile members Username P jouni modify T kuukkeli Kuu Kuk 358405913720 E toni e ES 2 Tick the profiles to which the user is to be added and press Add You can search for a username and Secure Manager will list the users based on the search results Press Search AA anager Zei ons Secure Manager User Manual Page Version 31 41 2 1 TeliaSonera Secure Manager 6 8 HH RES Gmt 3 Helsinki D Search Search results Users Personal information Username kes Last name Ir First name rr Email address Mobile number Ir General information Service ID Internal ID Country v Supervisors Ir Created Ir sd Description Ir Modified Count 1 Remember selected 7 Username First name Mobile number testdude F Add users to profile Clear fields KEE 4 Tick the user s you want to add to the profile and press Add users to profile Adding a user to a profile method B To add a user to a profile first select the user either by using the search function to find the user or by listing all users and selecting the user from there User refers to an individual person either the administrator or an end user 1 Select the Profiles tab and choose the profile of your choice in the drop down menu Active profiles and explanations c
10. Feedback B Manual Reply to Add tag Recipient email Store to users data SMS template a E Sending time Immediately D Recipient mobile number Add tag Store to user s data Secure Manager User Manual K D z Page Version 18 41 2 1 TeliaSonera Secure Manager 6 8 A message to the user is sent on the Messages tab You can either use a preformatted template or type the message from blank The message must contain at least tag Certtool so that recipient is able to download his her certificate The tag is added to the message using Add tag button Other tags can be added simultaneously to the message To send the message to the user press Save button The message is first saved in Basket and then delivered to the user when you empty Basket You can also save the message for next time by pressing the Save as template button Saved message templates can be selected later from the Select message template drop down menu We have prepared different message templates depending on chosen authentication method used These are gathered in a PDF document that you can download from the support page for Telia Secure Remote User at www telia se supportsecureremoteuser 4 4 2 Password settings Password Disabled You can enter a password into the appropriate field manually You can also set a random password o Self generated password e Enter a password of your choice into the field and press Set Final
11. Manager 6 8 SecureManager LBE Tour Helsinki zl Test Import Handle existing data gt Organizations gt Users Import file contains users that are not selected for modify How should these be handled Ignore missing accounts gt Profiles Create new accounts for non existing users gt Orders gt News Basket Event log Feedback Manual Secure Manager User Manual Version 2 1 In addition to the users you have picked from the list of users you can also add new users for modification by importing an external file of a fixed format by clicking Import The system allows you to specify whether you want to modify the users imported as well as the users already selected tee Es e eee SecureManager SH HS em 3 Helsinki sl Search Test Modify user 4 General information Authenticatiqe Amount of the users who are General Contact Certificats v Organizations gt Users d d i fi ti gt Profiles Username Realm Multiple valua 2 gle nie anne reel Last name Multiple values gt Orders First name Multiple values gt News Email address Multiple values Mobile number Basket Event log Internal ID D Feedback Reg Multiple values User modified Multiple values Manual Pa pere mpor f sor For example all users to be modified can be sent new web links in one go Select the Certificates tab and click Create link to create a new web link for selected u
12. checking an admin group and clicking on Add and Save lt lt Secure Manager User Manual 4 H amp Telia Page Version 14 41 2 1 TeliaSonera Secure Manager 6 8 4 User management This section describes how users are added modified or deleted You can add a new user by choosing the Create user function You can modify the data of an existing user by choosing the List users function and choosing the users you want to modify Alternatively you can carry out a search such that only the users whose data you want to modify are displayed on the screen Please note that when you create or modify a user you must sign off the actions in Basket during the same session Basket is described in more detail in section Basket 4 1 Creation of a new user 1 Navigate to the organization to which you want to add a new user Click the Create user option on the list of actions Fill in the necessary fields on the user modification tab When you press the Save button the user is generated in the database o ro N Empty Basket When you create a new user terminal settings user notifications certificates and SecurlD card orders the actions go to Basket first lf a username already exists Secure Manager displays a fault notification on the screen Usemame already exists Do you wish to view the user mdyson If a typical user is added i e one that uses the same authentication profiles as the majority of users we recommend that
13. in Europe and Asia so at this point you choose what VPN GW is used Profiles are user groups defined by the administrator Profiles can be defined for the Secure User SSL VPN service and or the Secure User for Corporation IPSec VPN service In profiles where fixed IP addresses are used the Reserved IPs button is displayed below the profile You can click it to view the reserved IP addresses A field for an IP address is also displayed in the IP address area column When the IP address has been defined you can check it by pressing Check If you press Propose an IP address will be suggested to you The following features can be defined in the profile of the Telia Secure Remote User service 7 Profiles o Web bookmarks for use with a browser the user sees these on the portal page o Citrix and Terminal server services i e bookmark links to services o Windows partitions that can be used with a browser from the portal page o The same data can be defined from the Network Connect Junos Pulse client as in the IPSec VPN service for example DNS WINS settings IP addresses and access lists On the Profiles tab all active profiles are listed You can order more profiles or delete existing ones by clicking the Make new order link on the left see section Make new order 7 1 List profiles On the List profiles tab you can see the following information on the profiles O O O number of profiles name of profile description o
14. when registering users for certificate application and when delivering private keys and certificates to users This document includes Registration Officer instructions with the related responsibilities and obligations Instructions for Registration Officers SecureManager Contact information 1A amp Telia AA Secure Manager User Manual Page Version 4 41 2 1 TeliaSonera Secure Manager 6 8 1 3 Secure Manager s structure and description in brief The fixed list of links on the left of the screen is called the Menu or List of actions and it provides an easy way for the user to choose a desired action Each action is described in more detail below The name of the organization to be modified is always displayed in bold above the Menu Commands can be carried out in the active action window using a graphical user interface The actions permitted depend on the window selected The actions suitable for use have been collected in each output window package Please remember that you must press the Save button after making a change for the change to take effect Language select Logout TeliaSonera Signed in as Admin Test soneratest secur Logout SecureManager H BS emt 0300 Helsinki soneratest Search results Users A Organizations Users Client certificates Profiles Mobile subscriptions Export Orggnizations Navigation links tabs Active Email address organ ization General inf
15. NEW ADMINISTRATOR sssssssosennnnnnnnnsnssssssssonerrerrornsonsssssssssrrrrrnn 10 4 USER MANAGEMENT EEN 14 4 1 CREATION OF A NEW USER EN 14 4 2 MODIFICATION OF THE USER S GENERAL INFORMATION 14 4 3 MODIFICATION OF THE USER S e erch ege KI EE 16 AAPA TPE INT CA TON EEN 16 4 4 1 Activation Of TeliaSonera certificate 2 0 ccccccccccccceccccccsccccccecccccsecccccuccccsuccccusescccuuccccesuscecuuecesecucsecuueseeeueess 17 4 4 2 Password settings EE 18 44 3 SMS SOMNOS EE 18 AAA A 0 5 ee 19 445 e 20 4 4 6 Client terminal settings cccccccccccccccssccesessccceesseecessseecceseseecessseeccessseccessseeccesseeceesseccesssecesenseeceessseeeessseeeeeaas 21 5 CREATING MULTIPLE USERS IN ONE GO 2o iiiu ut ccccccccscccccccccsccccccccccccccccsccccccccscccccccsceccccccscecccccsseeecs 21 5 1 CREATING MULTIPLE USERS IN ONE SET eene gege AEN See ceddancevedseuenbonteudomibecsesebivtiadadwces 21 5 2 MODIFYING MULTIPLE USERS IN ONE GO 24 5 3 DELETING MULTIPLE USERS IN ONE GO EE 27 6 USER PROFILE SETTINGS IN TELIA SECURE REMOTE USER ssessssseecsssseccsosseccosseeccosseecossseccosssecssosee 27 T PROFILES aon E 28 ST EE EECHELEN 28 7 2 HOW TO ADD A USER TO A PROFILE EEN 30 7 3 HOW TO REMOVE A USER FROM A PDROEILE een Po Eno P EPPS P EPP EEEE SPP rono eeens errnet 32 S ORDER EEN 33 89 1 MAKE NEW ORDER EE 33 ORDER AI TORT ere E AA E EAE E 34 SB Secure Manager User Manual 4 g amp Telia Page Version 2 41 2 1 TeliaSo
16. Secure Manager s standard template feature should be used 4 2 Modification of the user s general information You can access the user data modification function by using either Search or the List users function The general information on the page can also be accessed through the Create user link in which case you will also be able to select a standard template and potentially also an organization es Secure Manager User Manual 4 g e Telia Page Version 15 41 2 1 TeliaSonera Secure Manager 6 8 SecureManager se BEE GMT 3 Helsinki zj Search Test Create user teppo test General information i General Contact Authentication Profiles Messages Client terminal settings gt Organizations gt Users User template d gt Profiles Username Realm keppo x gt Orders Last name gt News First name Email address Basket Mobile number Feedback Internal ID D Manual ai E The modifiable fields are o During creation e User template by utilising the User template function you save time when adding new users because all data that remain unchanged are easily available from an existing user template e Organization standard templates in the organization o Username login name for the user o Realm domain name only domains assigned for the organization can be used o Last name user s last name If you do not enter any value in the Last name field the database automaticall
17. The primary method of warning is an email message but if no email address is found in the user information an SMS warning is used Only one warning is generated for each certificate o Administrator warnings the system sends a warning to those SEM administrators who have activated the Certificate messages function A warning is created whenever an user certificate in the administrator s organization is about to expire The warning is sent by email o Supervisor warnings the system automatically sends warnings to user certificate controllers the controllers email is found in the Controllers email address field The warnings are sent by email o Generate SEM messages this feature enables certificate expiration warning messages to be displayed on Secure Manager login o Supervisor warnings only to external a warning is generated with respect to users whose username begins with ext_ o Administrator warning frequency you can specify how frequently in days you want warnings if needed to be generated o Warning advance you can specify how many days before the expiry a warning will be generated 2 5 Email servers Modify organization Email servers Teliatest Details InternallDs General settings Service IDs Email servers Realms Organization IDs Administrative groups Name SMTP serwer IMAP POP serwer Protocol IMAP e Count 0 Name SMTP server IMAPYPOP server Protocol Email servers do not need to be def
18. age i Secure Manager 6 8 User Manual d g Ge Telia page Version 1 41 2 1 TeliaSonera Secure Manager 6 8 Manual for Telia Secure Remote Access TOECENER AL ooe AA vescesseatveneseseuasaueseestssasceeeees 2 1 1 LOGGING INTO SECURE MANAGER 2 1 1 1 Authentication with ceritiicaie 2 1 1 2 Authentication E 2 1 2 LOGGING INFOR THE FIRST TIME carare kannn EE E 3 1 3 SECURE MANAGER SG STRUCTURE AND DESCRIPTION IN BRIEFE 4 2 FUNCTIONS OF SECURE MANAGER ssecsssscccsssseccsssceccsssccccssscccoseecccosescccosececcssscccossscccossscccosececcssececcssececsssseeo 4 2 1 MODIFICATION OF THE ORGANIZATION sikccescesseiecsceyeicsdcnosendecnwsaseaceoveusencdnadseunnnneddoaseocd bbanersdeedensabensanndannseasshivodersnonss 5 2 2 MODIFICATION OF THE ORGANIZATION S DETAILS 5 2O INTERNAL IDS unanenn ce ccc cst ete es ots TEE tac N A Gee ence ued a eed oeteeee seco dain R 5 24A GENERAL SETIINGS EEN 6 2 4 1 Password tege Beie 6 2 4 2 Certificate lifecycle parameters EE 6 PRS TEE TEE 7 LOREN EE 8 2 7 THE ORGANIZATION S ADMINISTRATIVE GROUPS assssssssssonnnssoetnnosottnoro toeroet nese rono reo SP EEP P EEDS S PEEPS En nnne eones enna 8 2 8 MODIFICATION OF THE GROUP S ADMINISTRATOR LIST sccccccccssecccccccccccccccccecccccscecceceuececccceaeceececeuucceseceuacececens 9 2 9 DELETION OF ADMINISTRATORS BELONGING TO A GROUP 9 zo Ue IMM SU a Oa EEN 10 3 1 SECURE MANAGER ADMINISTRATORS EEN 10 3 2 CREATION DELETION AND MODIFICATION OF A
19. an be checked by using the List profiles function Create user teliatest Profiles Secure User for Corporations General Contact Certificates Authentication Profiles Messages Clientiterminal settings Secure User Service ID 3S oURS9999 VPN GW Profile swessurg9999 After selecting a profile from drop down menu authentication requirements and domain name of the selected profile appear Click on Save A message appears saying that the transaction was either successful or unsuccessful Close the message by clicking on Close S 2 Secure Manager User Manual Page Version 32 41 2 1 TeliaSonera Secure Manager 6 8 General Contact Certificates Authentication Profiles Messages Clientiterm User saved successfully testdude Serve DSL IRIA Coe red Close am ba is nal en pa mm To check the changes that were made go to List profiles and click on the profile edited 7 3 How to remove a user from a profile Users can be added to and removed from profiles individually or several at a time To remove a user from a profile go to List profiles 1 Select the List profiles function and the profile in which the user is included eManager ratest3 anizations it log dback ual HEH RES GMT 3 Helsinki D Profile Profile details Export Profi mi eee CH i Are you sure X Profi Profi Are you certsin you wish to remove selected users from the profila
20. an be downloaded from page which opens by clicking Import on page Create user If a user has more than one value for an attribute they need to be separated by commas in the file For example a user may be a member of several profiles 5 1 Creating multiple users in one go To add new users start by entering details of the new users into a properly formatted text file SecureManager Test gt Organizations gt gt gt Users Profiles Orders News Basket Feedback Manual Create user teppo test General information General Contact Authentication Profiles Messages Client terminal settings User template D Username Realm fteppo x Last name First name Email address Mobile number Internal ID D To create multiple users start by selecting Create user and clicking Import in the window that opens SecureManager Test gt Organizations gt gt gt Users Profiles Orders News Basket Feedback Manual LB Cm 3 helsinki E Reg ey Import file Instructions Import file allows you to import multiple user accounts in one go Please select the file and press Continue You can find a sample of an import file here Import file Browse K Secure Manager User Manual Page Version 22 41 2 1 TeliaSonera Secure Manager 6 8 Download example file by selecting Here link You can modify the file for example at Microsoft Excel
21. anual H RES ont 3 Helsinki D List users Username anttonmi1 testdude Secure Manager User Manual Page 35 41 TeliaSonera Secure Manager 6 8 RR e Export Count 1 2 2 Reafember selected 7 Last name First name Mobtfe number IT Anttonen Mika E e Cancel 2 Click on the Export link in the top right hand corner of the list window Select columns Smartcard specific info Certificate specific info Select all M Username l First name l Last name O Organization l um C Aliases Email address Mobile number 7 internal ID O Country Phone number 7 Fax number I Street address l Postal code l Post office C Description valid from I valid to I Secure User IP address I Mobile Gate IP address I Authentication method T MSISDN numbers Created Modified Profiles E Smartcard serial number I Serial number valid to C Registration officer C issuer l Created l Status C Subject C Subject serial number Co rganization unit 3 Make your selections o Format CSV or TSV o File type Windows Unix or Macintosh This determines how line breaks and special characters are shown o Columns check those checkboxes you wish to be shown in your report 4 Finally click on Export Version 2 1 Teli Secure Manager User Manual Page Version 36 41 2 1 TeliaSonera Secure Manager 6 8 A file download window will ap
22. cm 3 Helsinki sl Test Create user 2 General information Gah General Contact Authentication Profiles Messages Client terminal settings gt Organizations gt Users User template D gt Profiles Username Realm Multiple values gt Orders v Last name Multiple values gt News First name Multiple values Basket Email address Multiple values Mobile number Feedback Manual Internal ID z You will now be displayed a window where all tabs associated with user creation show a Multiple values button in place of fields containing more than one value SecureManager Se m 3 Helsinki E Test Create user 2 General information p mc General Contact Authentication Profiles Messages Client terminal settings gt Organizations gt Users User template D gt Profiles Username Realm Multiple valuee gt Orders o Username st Nes Last name Multiple vi S tonmnii First name Multiple vi Basket Email address Multiple vi testdude Mobile number Feedback Manual Internal ID Click the Multiple values button to view the field contents If you want to enter a new value into a field click Clear value Note the contents will be replaced in all fields The changes can be targeted at any field and the same changes will then be made for all users To save the changes in the database click Save a Secure Manager User Manual 4 g Ss Telia Page Version 24 41 2 1 TeliaSonera Secure Manager 6 8 5 2 Modifying
23. e their passwords by themselves To activate the feature you need to order the service from Telia 2 4 2 Certificate lifecycle parameters Modify organization General Settings Teliate st Details Internal De General settings Service IDs Emailservers Realms Organization IDs Administrative groups E vw Enable password policies Certificate lifecycle management in use End user warnings Administrator warnings Supervisor warnings Create SEM messages Supervisor warnings only to external users ID DD DDR Administrator warning frequency Warning advance LA CH days Certificate lifecycle management in use the administrator can activate a reminder notifying when a certificate is about to expire by ticking the function After the activation the browser automatically goes to a new screen showing more options available to the administrator see below To deactivate the feature untick Certificate lifecycle management in use The browser now automatically returns to the default state and the service is no longer available Secure Manager User Manual K D z Page Version 7 41 2 1 TeliaSonera Secure Manager 6 8 A precondition for the introduction of the service is that an appropriate agreement has been made between the customer and TeliaSonera or that an order has been submitted o End user warnings the certificate holder will receive an automatic warning when his her certificate is about to expire
24. f profile number of users per profile authentication level applied to a profile K Teliatest gt Organizations gt Users gt Profiles gt Orders gt News Basket Event log Feedback Manual For more detailed information about a profile click the name of the profile in question Secure Manager User Manual TeliaSonera Secure Manager 6 8 List profiles Name Description User count fixed_password 0 hostchecker_cachecleaner_sTestar hostchecker och 0 cachecleaner om du har mcaffe antivirus firewall samt notepad running ki kjl kjlkjlkjlkj 0 Inloggning f r vara konsulter 1 stsrtsfdfsdfdfsfsdfsdfsdfsd 0 Internhemlig konsulter_vpn Niclas_Testprofil Order Just SeM test 0 SeM test profile Just the test profil med owa samt 1 regelverk f r network ssl_vpn_owa CErtificate authentication for 0 a remote user test users cert Password authentication 0 SMS Pin autentication for 33 the remote users test users password test users smspwd Profile Profile details Profile type Profile name Profile status Service IDs Profile description Just the test Users in profile Required authentication Profile information Profile members Username Secure User profile SelM test profle new ordered 7 ssurg9999 SMS with password and mobile ID Last name First name Mobile number Page Version 29 41 2 1 Export Count 11 Authentication level E Passw
25. ge Version 17 41 2 1 TeliaSonera Secure Manager 6 8 4 4 1 Activation of TeliaSonera certificate Create user jconnors weyland industries Certificates General Contact Certificates Authentication Profiles Messages Clientiterminal settings Create a web link for certificate enrollment Certificate type DS S212 User certificate IT Pre defined PKC 5412 password Create link aneo inpor E ES When a TeliaSonera certificate needs to be enrolled please create a web link for certificate retrieval by clicking on Create link on tab Certificates If an administrator wishes to pre define an installation password for the certificate please check Pre defined PKCS 12 password and enter the password The admin has to deliver the password to the recipient of the web link message in a separate way e g email or SMS manually If Pre defined PKCS 12 password is left unchecked the end user will select a password himself during the installation process The last option is the recommended and easiest way of certificate delivery After the link has been created please move to tab Messages SecureManager 4 BES Com 3 Helsinki sl Search Test Create user test Messages General Contact Certificates Authentication Profiles Messages Client terminal settings gt Organizations E gt Users Tr Select message template e gt Profiles Email subject gt Orders gt News Email template Basket x Event log
26. hich you want the email to be forwarded St ae eh ae Recipient email enter the address of the message recipient Use the Store to user s data link to save the recipient s data automatically When you press the Save button the message is moved to Basket Procedure for sending an SMS message Ze 2 3 4 Enter the message content into the SMS template field Add the recipient s mobile phone number You can use the Store to user s data link to save the recipient s data automatically When you press the Save button the message is moved to Basket We have prepared different message templates depending on chosen authentication method used These are gathered in a PDF document named Meddelandemallar that you can download from the support page for Telia Secure Remote User at www telia se supportsecureremoteuser U CC 4 4 6 Client terminal settings Telia Secure Manager User Manual Page Version 21 41 2 1 TeliaSonera Secure Manager 6 8 This tab is not used in Telia Secure Remote User service It will be removed from Secure Manager in future 5 Creating multiple users in one go The system allows you to create and modify multiple users in one go You can either pick users from a list of users or import them on an external text file and then edit the information at the user interface This function greatly accelerates both creation of new users and mass changes concerning multiple users A sample file c
27. ificate When using a certificate please use address https www telia se sem After clicking the link the user is authenticated with a personal certificate by default The certificate should be obtained in advance by following instructions received in welcome email message 1 1 2 Authentication by SMS When using text message authentication SMS please use address www telia se semsms Q s 2 o TeliaSonera Welcome to the Secure M Secure Manager User Manual Page Version 3 41 2 1 TeliaSonera Secure Manager 6 8 anager portal Username myname company com Password eeeeeese Please sign in with your user realm account Secure Manager administrator account information should be entered to username and password fields Account information is delivered in email After clicking the sign in button an one time password is sent to user s mobile phone OTP is entered to Response field TeliaSonera Welcome to the Secure Manager portal Challenge Enter SMS password Response eeegeel 1 2 Logging in for the first time When a user is logging in the very first time the user will get a disclaimer screen Disclaimer should be accepted or declined If disclaimer is declined the user cannot use the service SecureManager Copyright TeliaSonera 2011 iS Disclaimer Sonera CA mia Customer s Responsibilities Customer Administrator acts in the role of Registration Officer
28. ificate is installed If this is not checked password will be set by the new administrator during certificate enrolment Note If the user is assigned as an administrator and he or she already has a certificate there is no need to deliver a one time password SecureManager LBE Gmt 0200 Helsinki S Search Test Create administrator teppo test Authentication Password General Contact Certificates Authentication Messages Admin Settings v Organizations v Users Authentication method Status v Profiles Password Disabled gt Orders Basket Short Message Service Enabled Disable Feedback Manual Mobile number 0401234567 Settings for text message SMS authentication are defined on the authentication tab Administrator s fixed password is set in the password field and SMS authentication can be enabled from a link on line Short Message Service Both password and short message service must be in enabled state before SMS authentication can work The administrator also must have a telephone number set in the General tab e z Secure Manager User Manual Page Version 13 41 2 1 TeliaSonera Secure Manager 6 8 SecureManager Test gt Organizations gt Users gt Profiles gt Orders gt News Basket Event log Feedback Manual HH RES Tour 3 Helsinki Create administrator teppo test Messages General Contact Certificates Authentication Messages Admin Settings Se
29. ined in Telia Secure Remote User service ay SS o Secure Manager User Manual LA Telia Page Version 8 41 2 1 TeliaSonera Secure Manager 6 8 2 6 Realms Modify organization Realms Teliate st Details Internal lDs General settings Service IDs Emailservers Realms Organization IDs Administrative groups Hew realm Add Count 2 Realm tellasonera com E telatest org E This view is used to add or remove new realms domains for the organization In Telia Secure Remote User it is usually sufficient to have main domain eg bolag se for organization as a realm 2 7 The organization s administrative groups SecureManager SH HS Corr 3 Helsinki sl Search Test Modify organization Administrative groups i i Test gt Organizations a Details Internal Des General settings Email servers Realms Administrative groups gt Users gt Profiles gt Orders Count 1 gt News Show external groups D Basket Feedback administrators Test Pye e Manual Test f The administrative groups can be viewed on the Administrative groups tab of the Organization page Each line in the table shows the information of one group For more detailed information about the groups click on the appropriate cell The list of groups show a general view of the organizations users and rights allowed for the group Telia Secure Remote User customers usually have one administrative group Group Organizations Users Rights summary
30. ions v Users gt Profiles R gt Orders gt News E Basket Se Se BT Fax number Event log Feedback Siena L Manual oe PO Country Finland zs Preferred language Engish The necessary data can be entered into the Contact tab and confirmed by pressing the Save button Create administrator admindemo soneratest Certificates General Contact Certificates Authentication Messages Admin Settings Create a web link for certificate enrollment Certificate type DS S 12 User certificate sl _ Pre defined PKC S 12 password Create link Cancel Save On Certificates tab a web link for certificate retrieval can be created Create a web link for certificate enrolment a web link is delivered to new administrator either by email or by SMS message The administrator then uses link to download a certificate using Certtool service K Secure Manager User Manual Page Version 12 41 2 1 TeliaSonera Secure Manager 6 8 The method of identification used when the new administrator fetches a certificate is chosen on the certificates tab If the person does not have a valid certificate an active administrator should send a one time password to the person For more detailed instructions see the section Modification of the user s certificates Pre defined PKCS 12 password a password for certificate protection can be set by the administrator who is creating new administrator Password is needed when new cert
31. lect message template D Email subject mm Email template A Reply to Recipient email Store to user s data SMS template A Sending time Immediately D Recipient mobile number Store to users data e Userld Username Users password One time password for client certificate Users email address User s street address User s post office Users country Organization name Link to SecureManager Link to Cert Admin 3 0 Link to CertTool Link to manual PKCS 12 PIN code Certificate data block for expiring certificates Cancel The Messages tab can be used to send different messages to a single individual or to several individuals Ready to use and saved message templates can be utilised when messages are sent in addition various message settings found in the drop down menu of the Add tag button can be utilised Message settings can be added to the text Secure Manager replaces these settings with the right data from the database see image below Create administrator admin cyberdyne systems Admin settings General Contact Certificates Authentication Messages Admin Settings De fault Group administrators Cyberdyne Systems Mailing Lists secure Manager messages Product messages Certificate messages Organizations Users Cyberdyne Systems mdyson Rights summary Hl ZEN E p af 4 I RI E ae Tab Admin settings is used to assign an admin group for the new administrator by
32. ly press Save You can deliver a new password to the end user through the Messages tab e You can lock the password in which case the user cannot change it by himself herself o Random password e By pressing Generate you can set a new random password for the user You can deliver the new password to the end user through the Messages tab In both cases you can go to the Messages tab by clicking the Go to Message page link We have prepared different message templates depending on chosen authentication method used These are gathered in a PDF document that you can download from the support page for Telia Secure Remote User at www telia se supportsecureremoteuser 4 4 3 SMS settings Disabled Enable Mobile number No value The SMS function can route identification requests to a mobile phone For the function to operate correctly an existing mobile phone number must be defined for the user Secure Manager User Manual K D z Page Version 19 41 2 1 TeliaSonera Secure Manager 6 8 4 4 4 Profiles The user is granted access rights to services by mapping the user to profiles The profiles are user groups and they may have different access rights IP addresses DNS WINS settings etc The settings to be defined in the profiles vary with the product The user can be mapped to a desired profile by selecting Edit Add users and going to the Profiles tab where the editing takes place Create user teliatest Profiles
33. mation T General Contact Certificates Authentication Profiles Messages Clientterminal settings gt Organizations gt Users Message X User gt Profiles 5 Are you certsin you wish to delete these users testdude2 anttonpe Change realm Last gt Orders First gt News Emai DN Mobi i Basket Event log Internal ID D Feedback User created 2011 10 14 07 28 45 User modified 2011 10 14 07 28 45 Manual Pa OS impor f sere To delete users press Delete The system asks you to confirm that you want to delete the users To confirm press Yes You will now be displayed a dialogue box stating that users have been deleted Press Close 6 User profile settings in Telia Secure Remote User The user is given access rights to services by connecting the user to profiles Profiles are user groups that can have different access rights IP addresses DNS WINS settings etc Create user teliatest Profiles Secure User for Corporations General Contact Certificates Authentication Profiles Messages Clientiterminal settings Secure User Service ID VPH GW Profile SSUR99999 swessurg9999 The user is made a Secure User by choosing a suitable user profile Select for the user a profile pertaining to the desired object VPN GW Secure Manager User Manual Page Version 28 41 2 1 TeliaSonera Secure Manager 6 8 Note The objects are customer specific VPN servers The customer can have several servers for example
34. multiple users in one go To modify information for multiple users in one go start by clicking List users This function allows you to harmonize a desired piece of information on all users in one go SecureManager 4 BES Corr 3 Helsinki sl Search Test List users Export gt Organizations gt Users Count 4 2 2 Remember selected 7 gt Profiles Username Last name First name Mobile number gt Orders anttonmi1 Anttonen Mika BR testdude C gt News Event log Feedback Manual On the list of users tick the users whose information you want to modify and press Modify Modify user 5 General information General Contact Certificates Authentication Profiles Messages Clientiterminal settings Username Realm Multiple values weyland com Last name Multiple values First name Multiple values Email address Multiple values Mobile num ber o Internal ID User created Multiple values User modified Multiple values anon f ew iror f Sw The fields containing various values show a Multiple values button You can modify the contents of these fields by clicking the button and selecting Clear value All the information will then be replaced with new information in one go Information can be entered in any field and the information entered will then be changed for all users in one go In other words you need not make the same change for all users separately AA Page 25 41 TeliaSonera Secure
35. nera Secure Manager 6 8 9 LISTING ACCORDING TO FILE FORMAT CSV OR TSV sssssscscssssscccccsscssccccesscscccscssscscccscsssescccsessenses 34 10 SFECIAL SCHEIER 37 POE SIR EE 37 az EVENT LOG EN 37 10 3 USER SETTING TEMPLATES ccc EE 38 11 SEARCH FUSING TON LEE 38 11 1 SEARCH FOR ORGANIZATIONS siccseseseccesessacceseveensausccscevesecndeesansavesueceaccbavsdavereeusavectmasoersceusaeckeaheddecanecedvesnsdaueceentaes 39 11 2 SEARCH ORS ee 39 11 3 SEARCH FOR CLIENT er CA Ne 39 TA SEARCH EECHELEN A0 1 NEW oa A E 40 KE VST E EE A0 NOG GIN eg ei NEE 41 1 General TeliaSonera Secure Manager hereinafter SEM is an HT TPS based graphical user management service which can be used to manage several services provided by TeliaSonera Telia customers use Secure Manager for managing Telia Secure Remote User service Sonera customers use Secure Manager for managing other services also This manual is intended for Telia customers and does not cover Sonera or TeliaSonera services 1 1 Logging into Secure Manager Secure Manager is since 2013 delivered with a SMS based login http www telia se semsms Some customers also use certificate based login http www telia se sem All new customers gets SMS based authentication to Secure Manager For guides in Swedish regarding login to Secure Manager see also the guides on the supportpages for Telia Secure Remote User www telia se supportsecureremoteuser 1 1 1 Authentication with cert
36. options are available on the main page o you can read a news item o when you select an item its contents are displayed Secure Manager User Manual K T z Page Version 41 41 2 1 TeliaSonera Secure Manager 6 8 o you can block product messages of your choice 13 Logging out To log out from Secure Manager press the Logout button on the upper right hand corner of the screen When you are logging out you will be notified if there are any unexecuted actions in Basket Go to Basket and sign off the pending actions before logout any unexecuted actions disappear when you log out Change of role is executed also via logout Select the proper role from the pull down menu and press Re login If you check the checkbox Set following group to default group your default role will be the one you selected from the pull down menu when you log in next time to Secure Manager Logout Confirmation E Set following group to default group Default administrative group Re login
37. ord or stronger T SMS with password and E mobile ID SMS and mobile ID E Password or stronger E SMS with password and T mobile ID Password or stronger E SMS with password and EI mobile ID Password or stronger Password or stronger Password or stronger SMS with password and mobile ID Export Count 0 0 0 Al Add Cancel Save A profile consists of the following information o Profile type service to which the profile has been connected o Profile name name given to the profile Ao a Secure Manager User Manual K D z Page Version 30 41 2 1 TeliaSonera Secure Manager 6 8 o Profile status used to change status of the profile o Service IDs service ID to which the profile is tied o User count number of users assigned to the profile o Authentication method authentication method specified for the profile in connection with the order o Profile description can be modified freely o Profile information o Profile users users assigned for the profile you can modify a user s details by clicking the Username link 7 2 How to add a user to a profile Users can be added to profiles and removed from them User changes can only be made into active profiles If there is no active profile you must order a profile from your operator To order a profile use the Orders function see chapter Orders There are two ways of adding users to a profile Adding a user to a profile method A
38. ormation Active action Zil window Clicking on the question mark opens a Help window expanding on the function in question 2 Functions of Secure Manager In the following we go through the functions of Secure Manager The screen below shows functions available to Telia customers GIE Access products CA products Signed in as Sonera SeMroot Logout SecureManager H E GMT 0300 Helsinki Teliatest Front page News gt Organizations gt Users 0 news Subscription status on mailinglists d Secure Manager messages a V Product messages K Onen V Certificate messages gt News Basket Event log Feedback Manual Secure Manager User Manual K D z Page Version 5 41 2 1 TeliaSonera Secure Manager 6 8 2 1 Modification of the organization To access a window where you can modify an organization choose List organizations from the menu and then select the organization from the list that opens Alternatively you can use the search function and choose the organization action window from the navigation menu Enter the name of the organization in the Name field and press Search 2 2 Modification of the organization s details Modify organization Details TeliaSonera Details Internal Us General settings Service IDs Email servers Realms Organization IDs Administrative groups Street address Postal code Post office Phone number Fax number areni ewe sare o St
39. pear Select a procedure SecureManager Contact information Privacy General terms Do you want to open or save export csy 640 bytes from ta devsem mimic sonera net Open Save M Cancel x In the case of our example Save is selected Enter a name for the file or use the one proposed and press Save The file has now been stored in the location of your choice and it can be attached for example to an MS Excel sheet Below are examples of opened file export tsv Notepad File Edit Format View Help username firstname lastname pep test Dep 3584084060343 Sala Sana Sala 3584059137270 Jurpo Jurpo demo 358405913720 jari 358400816605 georgios Georgios Kryparos 46730732628 orpo t Microsoft Excel export tsy DI File Edit View Insert Format Tools Data Window Help DF BSF AA aD PI A 2d D vn 9 username firstname lastname mobile 2 nep test PeP 408406343 sala Sana Sala 405913720 Jurpo Jurpo demo 405913720 jari e 400816605 georgios Georgios Kryparos 46730732628 orpo Secure Manager User Manual K D z Page Version 37 41 2 1 TeliaSonera Secure Manager 6 8 10 Special functions Secure Manager has several special functions whose purpose is to make the administrator s work easier 10 1 Basket O CE SecureManager SH EEE em 3 Helsinki sl Test Basket Content Content Summary a Organizations gt Users gt Profiles Item Action T gt Orders Remove gt
40. port Personal information Username Last name First name Email address Mobile number General information Service ID v Internal ID v Country Y Supervisors Created Sal Description Modified al Define a search criterion and press the Search button 11 3 Search for Client certificates lt T Secure Manager User Manual e z Page Version 40 41 2 1 TeliaSonera Secure Manager 6 8 Search results Client certificates Organizations Users Client certificates Profiles Export Name Target entries All v Serial number Surname Certificate expires in Subject Subject serial number Smart card serial number You can also search the database for user certificates by using search criteria related to the certificates This helps you to find the holder of a certificate 11 4 Search for Profiles Search results Profiles Organizations Users Client certificates Profiles Export Name Service ID You can search for profiles by entering the profile s name in the Name field 12 News The News function can be used to add or modify messages delivered to users and organizations 12 1 List news SS r es ie a mmm FS ole Berrend E e EE ra Front page News anizations rs 0 news Subscription status on mailinglists M Secure Manager messages iles M Product messages l Certificate messages re Update is ket it log dback ual If you click the List news link once the News main page is displayed The following
41. reation of administrator on www telia se supportsecureremoteuser SecureManager SH BES ent 3 Helsinki E e Test Create administrator test General information e 8 General Contact Certificates Authentication Messages Admin Settings gt Organizations gt Users wv Profiles Last name Ir gt Orders First name gt News Email address Mobile number Ir Basket Feedback nternal ID D Manual Start the addition of a new administrator by choosing Create administrator from the menu Secure Manager User Manual K T z Page Version 11 41 2 1 TeliaSonera Secure Manager 6 8 o Username Realm Enter the username and domain making sure you do not make any spelling mistakes If the ID already exists in the selected organization then user s data is automatically fetched from the database In this case the user in the database is assigned as an administrator o Mobile number Enter the mobile phone number including international prefix 46 e g 46 706363XYY o internal ID Enter the internal ID if applicable Not mandatory Once the data has been entered correctly confirm the data by pressing Save Once you have saved the data a confirmation of the save is displayed on the screen together with a time stamp SecureManager BE CMT 3 Helsinki zl Test Create administrator teppo test Contact information General Contact Certificates Authentication Messages Admin Settings v Organizat
42. reet address enter the company s street address in the field in as much detail as possible o Postal code must be a Finnish postal code o Post office name of the post office o Phone number enter the telephone number incl international prefix e g 46 of the company s contact person o Fax number telefax number incl international prefix e g 46 o Service IDs the field specifies the services in active use in the organization 2 3 Internal IDs Internal IDs make it possible manage users in groups An internal ID can be used as a search criterion when usernames are searched for in a database Modify organization Internal IDs Teliatest Details Internal Des General settings Service IDs Email servers Realms Organization IDs Administrative groups New internal ID Add Count 0 Internal ID Secure Manager User Manual K D z Page Version 6 41 2 1 TeliaSonera Secure Manager 6 8 2 4 General settings Modify organization General Settings You have unsaved changes Teliatest Details InternallDs General settings Service IDs Email servers Realms rganization IDs Administrative groups Enable password policies E Certificate lifecycle management in use T 2 4 1 Password strength check in use When strength check is in use password strength is checked based on the criteria given in order to ensure that too weak passwords are not used Checks are performed when users chang
43. riteria press Search and you will be displayed a list of the users meeting the search criteria SecureManager se BES Ier 3 Helsinki sl Search Test Search results Users Organizations Users Client certificates Profiles Export gt Organizations gt Users Personal information Username gt Profiles Last name First name SS Email address Mobile number gt Orders gt News General information Service ID D Internal ID DN Basket Country D Supervisors Created e Ea Description Feedback Modified Be Manual Choose the right person or persons from the list that opens You can add users to the group by clicking the link Add selected items into the administrative group below the list The new user is added to the list in the correct alphabetical order Remember to save the changes by pressing the Save button 2 9 Deletion of administrators belonging to a group An administrator can delete one or more administrators from a group by selecting them and pressing the Delete button Remember to save the changes by pressing the Save button lt lt Secure Manager User Manual 4 g amp Telia Page Version 10 41 2 1 TeliaSonera Secure Manager 6 8 3 Administrators secure Manager administrators can manage the administrators of their own organizations within the framework of the existing groups An administrator can add new administrators or delete existing ones In addition an adminis
44. ser s street address User s post office E Users country Sending time Immediately D Organization name Link to SecureManager Recipient mobile number a Link to Cert Admin 3 0 Link to CertTool E Link to manual eege PKCS 12 PIN code Certificate data block for expiring certificates SecureManager Contact information Privacy Cancel When the desired message is ready press Save to transfer the messages to Basket to wait for execution Move to Basket by clicking the Basket link You can execute the tasks in the Basket by selecting each task and pressing Execute You have now successfully generated a one time password for all users in one go Secure Manager User Manual K D z Page Version 27 41 2 1 TeliaSonera Secure Manager 6 8 5 3 Deleting multiple users in one go As it is possible to create or modify multiple users in one go deleting them has also been made possible You can delete users by the use of an attachment file or by selecting the users to be deleted from a list of users Please note that only such users who have an active user ID can be deleted by means of an attachment file To delete users by the use of an attachment file first click Create user In the window that opens click Import and import the file into Secure Manager Specify what to do if the file contains existing users and press Continue SecureManager SE Jour 3 Helsinki zl Search Test Modify user 2 General infor
45. sers Click Messages tab e z Secure Manager User Manual Page Version 26 41 2 1 TeliaSonera Secure Manager 6 8 Modify user 5 Certificates General Contact Certificates Authentication Profiles Messages Clentiterminal settings Create a web link for certificate enrollment PKcs 12 User certificate Create test certificate Create link Certificate type _ Pre defined PKC 5212 password Current certificates Total amount of active certificates Total amount of expired certificates Total amount of revoked certificates d Oo mw hi Total amount of certificates ap Od sa On the Message page you can select an existing message template or type a new message see the Messages section Before modification please check that the information in the email and phone number fields is correct Tag Certtool has to be on the message in order to enable certificate download SecureManager BES Tour 3 Helsinki sl Test Modify user 4 Messages Message template eet General Contact Certificates Authentication Profiles Messages Client terminal settings gt Organizations gt Users Select message template D gt Profiles Email subject gt Orders IT gt News Email template Basket Event log Feedback HA Manual Reply to Add tag Recipient email Multiple values Userld Username SMS template Users password One time password for client certificate Users email address U
46. trator can manage users and define their access rights The database can contain administrators with different access rights Administrators can perform actions only after they have been added to the appropriate administrative group 3 1 Secure Manager administrators If you want a list of all the administrators belonging to the organization to be displayed on the screen choose List administrators from the list of actions The list shows all valid administrator IDs at that particular moment IDs can be modified and deleted in this window but new IDs should be created by choosing the Create administrator function 1 If you click on an administrator in the list the browser goes to a window where you can modify the administrator in question It is recommended that you should press the Save button after making changes 2 You can choose one or more entries from the list and delete them simultaneously by pressing the Delete button 3 When you are removing a user ID the system checks if the ID is an administrative administrator or also a user of one or more products If the ID is a user of a product a notice appears on the confirmation page confirmation is always needed indicating that the ID is also removed from the services 4 If you only want to remove the administrator feature make the deletion on the Admin Settings tab 3 2 Creation deletion and modification of a new administrator See also separate guide in Swedish regarding c
47. y enters a minus sign in the field o First name user s given name o Email address user s email address The system delivers any messages sent to the user to this address o Mobile number user s mobile phone number This number is used for identification in some services connected to Secure Manager o Internal ID internal ID for grouping users to groups Once you have filled in the needed data press Save Secure Manager User Manual QW ai z Page Version 16 41 2 1 TeliaSonera Secure Manager 6 8 4 3 Modification of the user s contact details SecureManager Sie Cm 3 Helsinki E Test Create user teppo test Contact information General Contact Authentication Profiles Messages Client terminal settings h d Organizations gt Users Description gt Profiles gt Orders gt News fa Basket Phone number Fax number Feedback Manual Street address Postal code Post office Country Finland D Preferred language English D Additional information on the user can be filled in on Contact page 4 4 Authentication General Contact Authentication Profiles Messages Client terminal settings Authentication method Status Password Disabled ans Ir EJ Short Message Service Disabled Enable Mobile number No value anoe ES Ee ER On the Authentication tab you set the authentication method or methods selected for the user Secure Manager User Manual SF Teli us Telia Pa
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