TEMPERATURE bAlAncing lAyER insTRUcTion
Contents
1. and cooling source by aligning the the remote and press the button to the other side of the DualTemp layer with the second round opening on the connector to bind the remote to the heating and heating and cooling source and its remote the silver ball on top of the air outlet cooling source Push together until you hear a click DualTemp layer shown on m9 bed Not compatible with adjustable bases Lr Using Your Remote After installing two AA batteries press the button and follow the on screen instructions to set up your remotes Cooling To enjoy cooler more comfortable sleep press the down arrow to select Warmer from three levels of cooling low medium or high You ll notice the fan speed increasing as the setting gets cooler o Zz Use the up down buttons to control the warming and cooling levels low medium high Fan Room temperature air circulates underneath you It may feel cool Heating For warmer cozier sleep press the up arrow to select from three levels of warmth low medium or high You ll notice the fan speed increasing as the setting gets warmer low medium high Using Your DualTemp Layer Create your ideal microclimate Its recommended that you tum on the DualTemp layer 20 minutes before going to bed Keep the layer covered with a blanket comforter quilt to maintain the desired temperature Ifyou often wake up too warm or too cold try s2. Check to ensure the connector is attached to the heating and cooling source Create your ideal microclimate by covering the bed with a blanket comforter quilt to keep the warm or cool air from escaping The DualTemp layer is not a replacement for air conditioning or heating your home The layer warms cools based on the air temperature of your room If your room is extremely cold or hot it may affect the layer s performance Increasing or decreasing the temperature of your bedroom will help achieve the temperature level desired My remote does not work Check for low battery symbol I and replace batteries ifilluminated Verify that you are using the correct remote for the appropriate side of the bed Ifthe screen has gone black replace the batteries My heating and cooling source does not shut off The refreshing system cycle may run the drying fans up to 14 hours after use Once the system has completed refreshing it will shut off on its own One or both heating and cooling sources turn off while in use The DualTemp layer is designed to automatically shut off after 10 hours Verify that the timer was not set The layer has a new foam smell Your DualTemp layer may have a new product scent when it arrives This non toxic scent is perfectly normal and associated with the production of the foam To reduce the scent allow the layer to air out in a well ventilated shaded open spac
3. Keep your original receipt You may be required to provide your original receipt at the time of any warranty claim Use an appropriate foundation Your SLEEP NUMBER DualTemp layer is not designed to work on a FlexFit or other adjustable bed base Failure to use an appropriate non adjustable base will void your warranty on the DualTemp layer Do not remove the law label Do not remove any label that may be attached to your Sleep Number DualTemp layer This label identifies your product as being a genuine SLEEP NUMBER product and may be required to establish warranty coverage Keep the DualTemp layer in a sanitary condition This warranty shall not apply to any product or part found to be in an unreasonably unsanitary condition A product is in an unreasonably unsanitary condition if it is so pervasively soiled that an inspection is unable to be conducted due to the presence of body fluids blood borne pathogens insects or other substances that otherwise suggest that the product has been subjected to misuse or abuse beyond ordinary wear and tear What Is The Warranty On Repaired Or Replaced Products Or Parts No new warranty is provided with any DualTemp layer or any component part that is repaired or replaced under this warranty The warranty for any replacement layer or component part runs from the date of your original purchase or invoice date whichever is later Any layer or component part that is r
4. for use with SLEEP NUMBER sheets Layers may shift with use Re align inner layers to ensure a smooth surface My connector is not long enough or my heating and cooling source does not touch the floor Place the heating and cooling source on abook orbox 44 Caring for Your DualTemp Layer Cleaning your DualTemp layer Outer cover The top of the layer can be zipped off for washing Machine wash on gentle cycle in cold water Line dry NOTE Only the top portion of the cover should be removed for washing Foam comfort layer If necessary spot clean foam with a warm soapy solution using a mild detergent Do not saturate Air dry a Active layer If necessary spot clean with a warm soapy solution and damp cloth using a mild detergent Do not saturate Air dry Reassembling your DualTemp layer First place the bottom of the outer cover on the bed Ensure that the round openings for the connector s are at the head ofthe bed Place the active layer s inside the bottom of the outer cover lining up the connector s with the round openings in the cover Pull the connector s through the round openings in the cover Place the foam comfort layer on top of the active layer s Zip the top of the outer cover onto the bottom of the cover Follow steps 1 6 on pages 4 5 for final assembly NOTE If you have a Twin Extra Long DualTemp layer and want the connector on the othe
5. are rated for 110 120 voltage 60Hz 3 9 amp Components meet Class B digital device rating Part 15 FCC rules for residential use Warning Any attempt to make changes or modifications to the remote e g an intentional radiator could void the user s authority to operate the remote according to FCC certification section 15 231 Per FCC 15 19 a 3 and a 4 This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Help is just a click or phone call away i If you evel e questions about your DualTemp layer and how tand your ideal comfort please visit it sleepnumber com or call 1 800 472 7185 Represo Magi are available fo Central Standard Time Monday Friday 8 a m 8 panii Saturday 8 30 a m 5 p Sunday Closed Ei _ N 118149 2013 Select Comfort 7 13
6. e for up to 48 hours I hear white noise from the heating and cooling source e The heating and cooling source generates white noise while operating Most people find white noise soothing Wood or tile floors may create slightly more white noise Reduce it by placing a square of carpet or other sound absorbing material directly beneath the heating and cooling source Operate at a lower setting to reduce white noise Another option is to position the layer with the connectors at the foot of the bed Be sure the lighter gray side of the layer is facing up My remote is displaying ER An ER indicates there is an error The heating and cooling source may not have power or the remote and heating and cooling source may have lost communication with one another e Follow on screen instructions Make sure the heating and cooling source is firmly plugged into a working outlet and is receiving power Check to make sure the outlet is not controlled by a wall switch Make sure that the power cord is plugged into the heating and cooling source Wait for the display to shut off about 10 seconds Then try to adjust temperature again If the ER persists call Customer Service at 1 800 472 7185 want to update the name on my remote Press and hold both arrow buttons 8 for 5 seconds Follow on screen instructions to enter name My DualTemp layer is shifting Use deep pocket sheets for a secure fit Recommended
7. e malfunctions has been dropped or damaged in any manner Discard heating and cooling source or return to authorized service facility for examination and or repair Do not use outdoors Do not run cord under carpeting Do not cover cord with throw rugs runners or similar coverings Do not route cord under furniture or appliances Arrange cord away from traffic area and where it will not be tripped over To disconnect heating and cooling source turn controls to off then remove plug from outlet Connect to properly grounded outlets only Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire or damage the heating and cooling source To prevent a possible fire do not block air intakes or exhaust in any manner Do not use on soft surfaces like a bed where openings may become blocked Aheating and cooling source has hot and arcing or sparking parts inside Do not use it in areas where gasoline paint or flammable liquids are used or stored Use this heating and cooling source only as described in this manual Any other use not recommended by the manufacturer may cause fire electric shock or injury to persons Always plug heating and cooling source directly into a wall outlet receptacle Never use with an extension cord or relocatable power tap outlet power strip SAVE THESE INSTRUCTIONS FCC Compliance Electrical components
8. ee cloth Trial Warranty amp Notification 100 Day In Home Trial We are confident that you will be completely satisfied with your SLEEP NUMBER DualTemp system Please take into consideration that it may take several weeks to adjust and get completely comfortable Within 100 days if for any reason you decide to retum the system contact Customer Service to authorize its return All merchandise being returned must be in good condition and be given a Retum Merchandise Authorization number from Customer Service which will expire 30 days from date of issue Upon receipt we ll reimburse the full purchase price less your initial shipping or Home Delivery and Setup fees You pay return shipping Refunds will be issued to the original method of payment within approximately 15 business days after all products have been received at SLEEP NUMBER All shipping and incidental charges to return the DualTemp system are the customer s responsibility 3 Year Limited Warranty on DualTemp Layer What We Will Do At our option Sleep Number will repair or replace the warranted product or part provided that it is returned to us as provided 16 herein Any covered repairs or replacement parts will be at no cost to you Sleep Number reserves the right to substitute products or parts of comparable quality and value or where permissible by law to use or deliver refurbished products or parts in the repair or replacement
9. eplaced under this warranty will be required to be returned to SLEEP NUMBER at the time of replacement What Are The Limitations On This Warranty Your exclusive remedy in lieu of all incidental special or consequential damages including for negligence is limited to repair or replacement of any product or component deemed to be defective under the terms and conditions stated in this warranty SLEEP NUMBER SHALL NOT BE LIABLE IN ANY CASE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARE THERE ANY IMPLIED WARRANTIES EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO YOUR SLEEP NUMBER DUALTEMP LAYER IS LIMITED IN DURATION TO THREE YEARS EXCEPT AS OTHERWISE MAY BE REQUIRED BY LAW THERE ARE NO OTHER EXPRESS OR IMPLIED WARRANTIES OTHER THAN THE WARRANTY DESCRIBED HEREIN Sleep Number does not make any warranty and specifically disclaims any warranty that your Sleep Number DualTemp layer 18 is suitable for any particular medical condition No express or implied warranties are extended to any persons who purchased the product from anyone other than SLEEP NUMBER or its authorized retailers and all such warranties are hereby excluded Sleep Number does not authorize any person or entity
10. etting the layer s timer to tum off after 3 5 hours For more airflow to the lower portion of your bed place the connectors at the foot of the bed Be sure the lighter gray side of the layer is facing up Bedding tips for your DualTemp layer The DualTemp layer is meant to be used on top of your mattress and mattress pad and underneath a fitted sheet only Do not place a mattress pad on top of the DualTemp layer Doing so will greatly reduce its performance Use sheets made from a breathable material that will allow for airflow Flannel and micro fleece sheets are not recommended Layers may shift with use Re align inner layers as needed to ensure a smooth sleeping surface Setting the timer The DualTemp layer can be set to turn off in 1 9 hours Press the button on the side of the remote to set the timer in 1 hour increments up to 9 hours Once it reaches 9 hours the next increment goes back to 0 If you do not set the timer the layer will automatically shut off after 10 hours Optimize heating and cooling performance The DualTemp layer is not a replacement for air conditioning or heating your home The temperature of the air circulating in the layer is dependent on your room temperature In a cool room the settings will be cooler than in a warmer room Ifyou have a bed skirt you may need to place the heating and cooling source next to the bed rather than underneath or consider remov
11. ing your bed skirt Ifyou store items under your bed ensure you have at least one foot of space around the heating and cooling source e Clean or replace filters on the heating and cooling source every 6 months See page 14 for details NOTE When using the cooling mode in a high humidity environment water can collect in the bottom of the heating and cooling source The water will automatically be removed during the refreshing system cycle Do not unplug or move the heating and cooling source until the cycle is complete Warnings The DualTemp layer is not compatible with adjustable bases Use with an adjustable base will void the warranty on the layer The connectors at the head of the bed should not be pinched against a wall or nightstand as this will interfere with performance Troubleshooting My heating and cooling source will not turn on Make sure the power supply is securely plugged into the heating and cooling source and the power cord is securely plugged into a working wall outlet or surge protector NOTE A grounded electrical surge protection device is recommended Test outlet by plugging in another working appliance Check to make sure the outlet is not controlled by a wall switch e Verify that the power supply light is illuminated My DualTemp layer is not getting warm cool e It is important to turn on the DualTemp layer 20 minutes before going to bed to achieve the desired temperature
12. of any product or part that does not come into contact with the sleep surface under this limited warranty Who This Warranty Provides Coverage To Your warranty is non transferrable and sale transfer or disposal of the warranted product or part will void this warranty For the purposes of this warranty an original purchaser is an individual who purchases the product directly from Sleep Number or an authorized reseller for personal consumer use and not with the intent to resell the product or use for commercial purposes This warranty does not apply to products purchased either with the intent to resell or through unauthorized resellers including without limitation third party websites such as Craigslist eBay or Amazon If you are not the original purchaser you take the product as is and with any and all faults Claims This Warranty Does Not Cover Your warranty excludes claims for conditions arising from normal wear and tear including but not limited to cover compression foam compression discoloration of parts or normal body indentations This warranty does not provide coverage for claims related to comfort preference The warranty does not provide coverage and will become Void if claims are a result of damage caused by tampering with or modifications to any component including the opening of the heating and cooling source or remote control Damage caused from laundering or dry cleaning the product o
13. r any part as well as damage caused by misuse or abuse including but not limited to stains soil bums cuts tears or spills or factors other than a product defect are also excluded under and will void this warranty This warranty does not provide coverage and will become void if damage is caused by acts of nature or relating to forces outside of Select Comfort s control including but not limited to fire flood or lightning damage or for damage caused by power surges Lastly this warranty does not provide coverage and will become void if damage is caused by use of the layer ona FlexFit or other adjustable base Costs This Warranty Does Not Cover In connection with your warranty claim you are responsible for returning the warranted product or part to us Shipping of products or parts related to your warranty claim will be at your expense in both directions In either case you remain responsible for bringing your authorized return to your nearest UPS facility or drop off location This warranty does not provide coverage for or the cost associated with the transportation inspection removal or installation of any product or parts except as provided above The responsibility for the installation of any product or part replaced under this warranty and any related installation costs are yours regardless of whether there is any cost to you for the repaired or replaced product or part What You Must Do To Keep The Warranty In Effect
14. r side of the bed you may flip the active layer over so the connector is on the correct side then follow the instructions above to reassemble your layer The active layer is reversible and works with either side up Replacing the filters Top filter Remove the magnetic filter frame from the top of the heating and cooling source Next remove the used filter and replace it with the new filter Replace the magnetic filter frame Front side filter Remove the magnetic filter frame from the front side of the heating and cooling source Remove the used filter and replace it with the new filter Replace the magnetic filter frame Replacement filters can be ordered at a SLEEP NUMBER store online at sleepnumber com or by telephone at 1 800 472 7185 lt gt 4 l t gt a Cleaning the filters Remove the magnetic filter frame from the top of the heating and cooling source then remove the shorter filter Remove the magnetic filter frame from the front side of the heating and cooling source and remove the second longer filter Hand wash filters with a mild liquid soap Air dry completely e Insert the clean filters and replace the magnetic filter frames Cleaning your heating and cooling source and remote Wipe with a clean cloth dampened with a mild soap and water solution Do not immerse in water or place in dishwasher Wipe the display screen of the remote with a clean dry lint fr
15. ranty is void if these units are tampered with Keep the heating and cooling source and remote s away from heat sources such as radiators heat registers etc Heating and cooling source and remotels are not water resistant Do not use or store near water for example in a wet basement near an open window ete To reduce risk of electrical shock unplug unit before cleaning Warning There are no user serviceable parts inside the heating and cooling source Any attempt to do so shall void the warranty Important Instructions When using electrical appliances basic precautions should always be followed to reduce the risk of fire electric shack and injury to persons including the following Read all instructions before using the DualTemp layer WARNING Do not use the DualTemp layer with an infant a disabled person a person with diminished capacity or anyone insensitive to heat such as a person with poor blood circulation WARNING Do not use the DualTemp layer with any other heated blanket comforter quilt sheet mattress pad mattress foot warmer throw blanket or similar heated or cooled bedding Let power cord hang free Do not place between mattress and foundation Do not allow the power cords to be pinched Tum off power or unplug when not in use Do not operate the heating and cooling source with a damaged cord or plug or after the heating and cooling sourc
16. sleep Q number DualTemp TEMPERATURE BALANCING LAYER INSTRUCTION MANUAL DualTemp It s a new degree of sleep First we individualized your comfort with the SLEEP NUMBER bed Now we re personalizing your temperature with the SLEEP NUMBER DualTemp layer an extraordinary temperature balancing layer that can be added to any mattress It features an innovative heating and cooling source that allows you to select your ideal temperature on each side at the simple touch of a button So you both can achieve a balanced blissful night s sleep What s Inside DualTemp Layer 1 gt Heating and Cooling Source 2 Twin Extra Long receives 1 Remote 2 Batteries included Twin Extra Long receives 1 on Ne 3 Power Supply 2 Cy Swin Extra Long receives 1 3 Power Cord 2 Twin Extra Long receives 1 Assembly o Follow these 6 simple steps to assemble your DualTemp layer Place the DualTemp layer on Place the heating and cooling your bed with the lighter gray side Connect the power supply to the Plug the power supply into source on the floor next to power cord Plug the power cord the first heating and cooling facing up or underneath your bed on a into an outlet or surge protector source with the flat side of level surface the plug facing down 4 ie Attach the connector to the heating Insert two AA batteries included in Fora Queen King or Cal King size repeat steps 2 6 on
17. to create for it any other obligation or lial in connection with this warranty How State Law Relates To This Warranty Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the foregoing limitations may not apply to you This warranty gives you specific legal rights You may also have other rights These rights may vary from state to state How To File A Warranty Claim You must contact our Customer Service department at the phone number printed on the back cover of your instruction manual to obtain a Return Merchandise Authorization RMA number prior to returning any products or parts to us You may be asked to undertake certain steps to troubleshoot the product or part for which a claim is being made These steps are essential to determining whether your warranty claim is covered and ensuring shipment of the correct replacement product or part Products or parts returned to us without an RMA will be destroyed and no warranty claim will be honored You may also contact us by email at customerservice selectcomfort com or in writing to Sleep Number Customer Service 9800 59th Avenue North Minneapolis MN 55442 Important Safety Instructions The remote is not a toy and should only be used under adult supervision Do not open heating and cooling source or remote s with the exception of the battery compartment The war
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