Web Card Targus Wireless
Contents
1. Summary Preferences Device Standard 19200 bps Modem COM3 Condition Connected to MyDialUpServer Device response Unavailable 4 Line bps 19 200 Duration 00 02 06 m Device statistics Bytes in 1 313 Bytes out 1 307 Connection statistics Bytes in 1 313 Bytes out 1 307 Frames in 24 Frames out 22 Compression in 0 Compression out 0 m Device errors CRC 0 Framing 0 Timeout QO Hardware overruns 0 Alignment 0 Buffer overruns 0 Reset Details Hang up Windows NT Setup 77 Using Applications Using Applications The Wireless Web Card works with any application that you use with a regular modem but some applications need to be previously configured for digital data Determine if your application needs this by referring to the software s user documentation If needed configure your application with the following modem settings 52 Kd Modem type Standard Hayes Compatible Modem Transmission speed 19200 bps or 19 2 Kbps Flow Control Hardware or RTS CTS Do not wait for dial tone before dialing For help on faxing please refer to Using the WWC for Faxing on page 93 78 Chapter 8 Apple PowerBook Setup Overview The Wireless Web Card WWC lets you connect your mobile phone to an Apple PowerBook so you can wirelessly access your office network or the Internet This chapter describes how to configure your PowerBook so it will recognize the WWC CAUTION You mu2. select Manually from the Configure pull down menu and enter the address in the IP Address field iaai Setewt mask lt willbe spolied by server gt Router adorene lt willbe mpphed dy server Search downs ix i i i i i i j Mates server aad 19216812 ywr Aomain com 192 168 1 5 i i i 4 If you have not been assigned an IP address select Using PPP Server from the Configure pull down menu Apple PowerBook Setup 83 Running the SETUP Program TOP ela a BS Comet vis FFF 33 Set aa aaaaaaaaiaaMi IMIM e 8 IP Addeess will te spoiud by server gt Sadoe arh lt will be mppied by server gt Router sifers lt will be supplied by server gt Search domena Narre server sf r 192 168 12 your domain com 192164813 f 5 6 In the Name server address field enter the IP Addresses of the Domain Name Servers In the Search domains field enter the domain name NOTE If your email address is name your_domain com on the network you will be connecting to the Search domain will be your_domain com Close the TCP IP Control Panel by clicking the Close Box in the upper left corner Choose Save when prompted Apple PowerBook Setup 84 Running the SETUP Program Configuring Remote Access 1 From the Desktop select Apple Menu Control Panels Remote Access 2 Select Registered User and e
3. upright ee gt ye Make sure your phone has enough battery power for your data call Make sure your phone is receiving a digital signal On some phones the display will show a Di indicating that your phone is in digital mode Make sure the signal strength is sufficient Placing the call 1 With the WWC inserted in your Pocket PC tap and then Programs 2 On the Programs screen tap the Connections icon Pocket PC Setup 24 Making a Data Call 3 On the Connections screen tap the icon with the name you gave your WWC connection The ConnectTo window appears A Connect To Mobile Phone Password sok Domain Save password Phone T15551212 sali 4 Enter your Username and Password In the Dial from box select your location NOTE You can check the Save password box but your password will be saved only after you start the connection Tap Dialing Options Tap the Dialing Patterns Box Remove the 9 at the beginning of each line Tap OK Tap OK again O ON OD Oo 10 Tap Connect Pocket PC Setup 25 Ending a Data Call When the Status screen reports that the call has Connected you are ready to use your email fax web browsing and file synchronization applications wirelessly Ending a Data Call When you are ready to end your data call 1 Go to Windows A then Today and tap the Connection Status icon a in your Pocket PC s task tray A stat
4. applications wirelessly Windows 95 98 Setup 53 Using Applications Ending a Data Call 1 Double click the Dial up icon in the status area of the taskbar E ED 12 45PM The connection status window appears Connected to ISP Wireless 2 Connected at 19 200 bps aa Duration 000 00 24 Bytes received 573 _Disgonnect Bytes sent 1 844 S 2 Click Disconnect The Dial up icon will disappear from your taskbar and your mobile phone will hang up Using Applications The Wireless Web Card works with any application that you use with a regular modem but some applications need to be previously configured for digital data Determine if your application needs this by referring to the software s user documentation If needed configure your application with the following modem settings Modem type Standard Hayes Compatible Modem Windows 95 98 Setup 54 Using Applications Transmission speed 19200 bps or 19 2 Kops Flow Control Hardware or RTS CTS Do not wait for dial tone before dialing For help on faxing refer to Using the WWC for Faxing on page 93 55 Chapter 6 Windows 2000 Setup Overview The Wireless Web Card WWC lets you connect your mobile phone to a Windows based notebook so you can wirelessly connect to your office network or the Internet This chapter describes how to configure your Windows 2000 notebook so it will recognize the WWC CA
5. cable and connectors are fastened securely Make sure that your mobile phone is turned ON with the antenna extended For best results position the phone upright 94 Using the WWC for Faxing 3 Make sure the phone is receiving a digital signal Some phones will show a P on the display indicating that your phone is in digital mode Make sure the signal strength is at least two bars Make sure your phone has enough battery power for the data call Sending a fax 1 Start the fax call from your fax software When the notebook begins calling the call status should appear on both the computer screen and phone display 2 After the phone connects your fax software will automatically start sending the fax 3 After sending the fax your fax software will automatically disconnect Receiving a fax 1 Set your phone to receive incoming fax calls only This can be done using the menus on the phone For example for the Qualcomm QCP 2760 or QCP 2760F phone go to Features Network Data Fax In From the Data Fax In menu select fax call The next call you receive will be treated as a fax call Afterwards the phone will return to its normal operating mode If you select fax only instead of fax call your phone will remain in fax mode To receive voice calls again power off your phone or turn off fax calls only 2 Set your fax software to automatically answer all incoming calls For instructions refer to your software s
6. do NOT need to run the included Targus Wireless Web Card Installation CD for Windows NT After connecting the hardware you must configure Windows to accept the new hardware and you must configure your notebook for remote networking Windows NT Setup 69 Getting Started is Easy Getting Started is Easy 1 Make sure your telephone service carrier has activated data services for your phone 2 Connect the WWC to your computer and phone then turn the computer on Configure Windows to accept the new hardware Set up remote networking Dial and connect Now you are ready to go wireless You must insert the WWC before you boot If you insert the WWC while Windows NT is running you must reboot NOTE Some computer models require a card manager to recognize the Wireless Web Card Current versions of Phoenix Card Executive and System Soft CardWizard support the WWC and also provide hot swapping capabilities For instructions on connecting the WWC to your computer and phone refer to Hardware Setup on page 6 Windows NT Setup 70 Getting Started is Easy Configuring Windows for the New Hardware 1 Select My Computer icon 2 Double click Control Panel 3 Double click Modems The Modems Properties window appears Modems Properties 4 Click Add 5 Check Don t detect my modem will select from a list Click Next gt Windows NT Setup 71 Getting Started is Easy 6 Select Standard Modem Types
7. install the WWC drivers and configure your Apple PowerBook for remote networking Introduction 5 How this Manual is Organized Appendix A Specifications provides technical specifications for the WWC Appendix B Hints and Tips gives tips for using the system efficiently Appendix C Troubleshooting gives advice for fixing the most common problems you may encounter while using the WWC Appendix D Need More Help tells you how to reach Targus for technical support Contents of the Connection Kit The Targus Wireless Web Card Data Connection Kit includes these items A Targus Wireless Web Card CompactFlash card Type A data cable already attached to the WWC customized for a specific range of mobile phones A CompactFlash to PC Card adapter The Targus Wireless Web Card Installation CD The Targus Wireless Web Card Installation Guide Chapter 2 Hardware Setup Overview This chapter describes how to insert the Wireless Web Card WWC into your computer how to connect the WWC to your phone and how to remove the WWC from your computer Connecting the WWC to Your Computer You can operate the WWC in a CompactFlash I O card slot or by using the CompactFlash to PC Card adapter ina PC Card PCMCIA slot Hardware Setup 7 Connecting the WWC to Your Phone Way Plug the WWC directly into a Plug the WWC into a CompactFlash I O card slot CompactFlash to PC Card adapter then insert th
8. signal On some phones a 2 indicating that your phone is in digital mode will appear on the display Make sure the signal strength is sufficient Make sure your phone has enough battery power for the data call Placing the call 1 From the Desktop select Apple Menu Control Panels Remote Access Click Connect When successful your phone display should show that the call has connected Now you are ready to use your email fax web browsing and file synchronization applications wirelessly Ending a Data Call 1 From the Desktop select Apple Menu Control Panels Remote Access 2 Click Disconnect Your mobile phone will hang up Apple PowerBook Setup 87 Using Applications Using Applications The Wireless Web Card works with any application that you use with a regular modem but some applications need to be previously configured for digital data Determine if your application needs this by referring to the software s user documentation If needed configure your application with the following modem settings Modem type Standard Hayes Compatible Modem Transmission speed 19200 bps or 19 2 Kops Do not wait for dial tone before dialing For help on faxing please refer to Using the WWC for Faxing on page 93 88 Appendix A Specifications Physical Characteristics CF I O Card Size 1 43 x 1 69 x 0 13 in 36 4 x 42 8 x 3 3 mm Interconnect Cable Length 22 in 559 mm Power Co
9. the following questions 2 ko What is my dial up number gt se What are my user name and password SZ d Do need any TCP IP settings What is my IP address Z Sa What is the IP address of the Domain Name Server 52 we What type of dial up server am connecting to gt ye Which network protocol will be using For more information on configuring your PowerBook refer to your PowerBook user manual or visit Apple s support Web site at www apple com support Apple PowerBook Setup 81 Running the SETUP Program Configuring the Modem Control Panel 1 From the Desktop select Apple Menu Control Panels Modem 2 From the Connect via pull down menu select CF DPC Generic Card 3 Select CDMA Handset from the Modem pull down menu Modem Default SSB Connect via CF CDMA DPC Card R Setup hess COMA Handset gt on O oft Btone DPulse g Ignore dial tone 4 Close the Modem Control Panel 5 Click Save when prompted Configuring the TCP IP Control Panel 1 From the Desktop select Apple Menu Control Panels TCP IP Apple PowerBook Setup 82 Running the SETUP Program 2 Select PPP from the Connect via pull down menu 3 Choose a configuration method from the Configure pull down menu NOTE If your Internet Service Provider ISP or system administrator assigned you an IP Address called a Static IP Address
10. window type in a name for the connection We recommend using the name lt Your ISP Name gt Wireless Windows 95 98 Setup 46 Preparing for Remote Networking Make New Connection X ISP Wireless Ag Standard 19200 bps Modem 5 Select Standard 19200 bps Modem from the modem list Click Next gt NOTE If Standard 19200 bps Modem does not appear in the drop down menu you still need to install the modem Refer to the previous section Configuring Windows for New Hardware for instructions Windows 95 98 Setup 47 Preparing for Remote Networking 6 Enter the dial up number of your office network or ISP Click Next gt Make New Connection xi Type the phone number for the computer you want to call Area code Telephone number fi 23 x 123 4567 Country or region code United States of America 1 h l E The next window will report that you have successfully created the connection Click Finish In most cases your connection is now ready But if your network administrator or ISP has specific dialing or configuration instructions you may need to further modify the connection s properties Modifying the connection s properties ao 1 Inthe Dial Up Networking window right click the icon ISP Wireless with the name of the connection you chose then select Properties From the Properties window click Server Types Depending on your Windows version this ma
11. 33600 bps Modem Standard SANNN hns KAAFlax Modem 7 Select the Targus Wireless Web Card and click Next gt to continue 8 When Windows confirms that your modem is set up successfully click Finish Preparing for Remote Networking Before configuring your Windows 95 98 notebook for remote networking contact your corporate network administrator or Internet Service Provider ISP with the following questions What is my dial up number What are my user name and password Do need any TCP IP settings What type of dial up server am connecting to Which network protocol will be using Windows 95 98 Setup 45 Preparing for Remote Networking Setting Up Remote Networking This section gives general guidelines for setting up Windows 95 98 but features screen images only from Windows 98 In most cases Windows 95 will have functionally equivalent screens Significant differences will be noted Before setting up a dial up connection you need to have remote access capabilities to either your corporate network or an ISP account 1 From the Windows desktop double click My Computer 2 Inthe My Computer window double click Dial Up Networking Dial Up Networkin 3 In the Welcome to Dial Up Networking window click Next gt NOTE In Windows 95 and early versions of Windows 98 a Dial Up Networking window will appear instead Double click Make New Connection 4 inthe Make New Connection
12. Card software for Windows CE 9x NT and 2000 This is also the starting point if you want to view the Wireless Web Card documentation or explore the other goodies provided by third party vendors on this CD To continue with one of these activities click Next To exit the WWC Setup Center click Cancel Cancel 5 Verify that Install Targus Wireless Web Card is selected then click Next 6 Select the manufacturer and model of your mobile phone then click Next If you are unsure of the phone model look on the back or underneath the phone s battery 7 Select Windows CE as the operating system then click Install Follow the on screen instructions to complete the setup Windows CE Setup 30 Running the SETUP Program 8 When Microsoft s ActiveSync prompts to install the applications click Yes 9 When the installation is complete click Main to return to the WWC Setup Center then click Cancel 10 Remove the Windows CE based computer from the serial connection cable 11 Reset the Windows CE based computer to load the new software Now you are ready to connect the WWC to your mobile computer and phone For instructions refer to Hardware Setup on page 6 Things to Remember This chapter features Windows CE screen images from Palm size PCs If you use a Handheld PC your computer screens will have different formats but they will be functionally equivalent This chapter will note any significant diffe
13. Make New Dial Up Connection window appears Windows CE Setup 33 Preparing for Remote Networking 5 From the Select a modem list tap Targus WWC Connection then tap Configure The Device Properties window appears 6 Tap the Call Options tab NOTE Ignore the Port Settings windows tab 7 Uncheck Wait for dial tone before dialing then tap OK Windows CE Setup 34 Preparing for Remote Networking 8 After returning to the Make New Dial Up Connection window tap TCP IP Settings The TCP IP Settings window appears TCP IP Settings OK x General Narne Servers Mobile Phone Use server assigned IP address Use Slip Use software compression Use IP header compression 9 Following the instructions from your network administrator or ISP enter the necessary configuration options If you do not use a server assigned IP address uncheck the Use server assigned IP address box Enter your static IP address in the IP address box and tap the Name Servers tab to enter your DNS and WNS addresses if necessary When you have entered all the information tap OK If you don t have instructions from your network administrator or ISP or don t know what to enter tap X to cancel Windows CE Setup 35 Making a Data Call 10 In the Make New Dial Up Connection window tap Next gt 11 Enter the phone number of your office network or Internet Service Provider Select Force long d
14. Targus Wireless Web Card Data Capable Mobile Phone Wireless Web Card A TRADITION OF EXCELLENCE User s Guide Chapter 1 Introduction The World Is Your Network The Wireless Web Card WWC lets you connect your data capable mobile phone to a Windows based mobile computer or Apple PowerBook so you can send and receive email and faxes browse the web connect to your office network and synchronize files all wirelessly The WWC lets you access the Internet from anywhere in your wireless coverage area Introduction 3 Your Phone Is Your Modem Your Phone Is Your Modem When you use the WWC you don t need a modem because your data capable mobile phone simulates one You can use the WWC with remote networking or any other application that works with a regular modem One Size Fits All The WWC fits directly into the CompactFlash I O card slot of a Windows Powered Pocket PC or Windows CE based Palm size PC Handheld PC Pro or pen tablet With the CompactFlash to PC Card adapter you can also use the WWC in the PC card slot of a Windows CE based Handheld PC Pro Windows 95 98 2000 NT notebook or Apple PowerBook Overview of WWC Setup Setting up the WWC involves two main steps First the mobile computer must recognize the WWC Second the mobile computer must be configured for remote networking For most mobile computers to recognize the WWC you must install Targus setup software by running
15. UTION You must run the included installation CD to install the WWC drivers After installing the software and connecting the hardware you also need to configure Windows to accept the new hardware and then configure your notebook for remote networking Windows 2000 Setup 56 Getting Started is Easy Getting Started is Easy 1 Make sure your telephone service carrier has activated data services for your phone Connect the WWC to your computer and phone Install the WWC drivers on your notebook Configure Windows to accept the new hardware Set up remote networking oa A W N Dial and connect Now you are ready to go wireless For instructions on connecting the WWC to your computer and phone refer to Hardware Setup on page 6 Windows 2000 Setup 57 Running the Setup Program Running the Setup Program The first time you insert the WWC the Add New Hardware Wizard screen appears 1 2 oo fF Q Click Next gt Click Search for the best driver for your device Click Next gt Insert the installation CD Check CD ROM drive and click Next gt When the driver is found click Next gt Follow the instructions and click Finish Configuring Windows for the New Hardware 1 From the desktop click Start Settings then Control Panel In the Control Panel double click Phone and Modem Options Windows 2000 Setup Running the Setup Program 58 The Phone and Modems Options window appears D
16. book Entry Wizard In the following steps you will need to enter information about the dial up server for your office network or ISP 1 Enter a name for the phonebook entry such as MyDialUpServer Then click Next gt 2 Inthe Server window check all boxes that apply as instructed by your office network administrator or ISP and click Next gt 3 Enter the phone number of your office network or ISP Then click Next gt Depending on what you selected in the Server window you may now see a succession of windows where you can modify your connection s properties such as IP addresses Windows NT Setup 74 Making a Data Call 4 Follow the configuration instructions from your network administrator or ISP CAUTION If you don t know what to do click Cancel 5 When the window reports that the phone entry is done click Finish Making a Data Call After connecting the hardware installing the software configuring Windows and setting up remote networking you are now ready to make a data call Preliminary checkpoints 1 Check that the Wireless Web Card is connected to the phone and inserted in the notebook 2 Make sure your phone is turned on with the antenna extended For the best reception and transmission position your phone upright 3 Make sure the phone is receiving a digital signal On some phones a B indicating that your phone is in digital mode will appear on the display Make sure the sig
17. dies provided by third party vendors on this CD To continue with one of these activities click Next To exit the WWC Setup Center click Cancel www targus com 4 Click Next gt Pocket PC Setup 14 Running the SETUP Program The WWC Setup Center Main Page appears WWC Setup Center Main Page Click one of the options below to choose an activity 5 Verify that Install Targus Wireless Web Card software is selected then click Next gt The Phone Manufacturer and Model screen appears Pocket PC Setup 15 Running the SETUP Program WWC Setup Center Phone Manufacturer and Model Click one of the buttons below to specify the manufacturer of your phone Then select your specific phone model in the list on the right Touchpoint 100 120 6 Select the manufacturer and model of your mobile phone then click Next gt If you are unsure of the phone model look on the back or underneath the phone s battery Pocket PC Setup 16 Running the SETUP Program The Target Operating System screen appears WWC Setup Center Target Operating System Choose an option below to specify the target system where you want to install the Worldwide Web Card software 7 Select Windows CE as the operating system then click Install The WWC Welcome screen appears Pocket PC Setup 17 Running the SETUP Program Welcome to the Setup program for WW Mobile Phone Software This program w
18. display there should be an icon to indicate digital coverage If you have left the coverage area return to it and call again Your phone battery has run out of power Replace or recharge the battery 99 Possible Reasons Solution The data cable between your mobile phone and your computer is loose or has become disconnected Make sure the data cable is securely fastened The other modem your corporate network or Internet Service Provider has hung up Your corporate network or Internet Service Provide may terminate your call for many reasons Place the call again If the problem persists contact your corporate network support or Internet Service Provider Your call was dropped Try the call again You were automatically disconnected due to inactivity Some software will terminate a call after a period of inactivity Check your software for controls on automatic disconnect 100 SYMPTOM geta NETWORK NOT RESPONDING message on my mobile phone Possible Reasons Solution Your need to update Call your mobile service provider your mobile account SYMPTOM My computer dials but cannot connect Possible Reasons Solution You have multiple Configure your communications software for modems set up on a WWC connection Select your mobile your computer andthe phone as the modem software is configured fora modem other t
19. e combined unit into a PC Card slot Connecting the WWC to Your Phone After attaching the Wireless Web Card to your computer connect the free end of the data cable to the data port of your mobile phone Hardware Setup 8 Removing the WWC Your WWC s retail box may not provide a complete listing of all the mobile phones compatible with your version of the WWC For a complete up to date listing visit Targus Wireless Web Card Web site at www targus com wirelessweb Removing the WWC Windows 95 98 NT Before removing the Wireless Web Card click the PC Card icon on the taskbar at the bottom of your screen In the window that appears select the Wireless Web Card and Click Stop PC Card PCMCIA Properties Empty Socket 1 Tamus irekss Web Card COM2 Socket2 When a window reports that you may safely remove the device go ahead and remove the WWC Hardware Setup 9 Removing the WWC Computers Without Card Eject Buttons If your computer does not have a card eject button you can remove the WWC from a CompactFlash I O card slot by gripping the inner edge of the black plastic bezel This bezel runs across the end of the card on either side of the cable connector It extends slightly beyond the WWC s metal surface on the card s bottom side This side view of the WWC shows where to pull WWC CompaciFlash Card Black Bezel A pull Here PC Card Adapters If you are using the WWC with a CompactFlash t
20. e specific modem in use To create multiple dial up networking connections follow the steps outlined in the Setting Up Remote Networking section for your device but include the following modifications 1 In the Make New Connection screen when naming connections select names that clearly distinguish the modem in use For example you might choose Internet Service Provider Wireless and Internet Service Provider Landline 2 In the Selecta modem box choose Targus WWC Connection for a wireless connection Choose your existing modem for a landline connection For other applications such as faxing refer to your fax program s user documentation on using multiple modems or changing between modems 93 Using the WWC for Faxing Using the WWC for Faxing Follow these guidelines to set up your computer to send and receive faxes wirelessly with the WWC Setting up your fax software for the WWC Because fax software programs vary the procedure for setting up computers to fax with the WWC also varies You may need to configure the software with the following settings 52 Xd Fax class 2 0 Initialize at 19 200 bps Maximum transmission speed As fast as possible Minimum transmission speed 14 400 bps CDMA phone or 9 600 bps GSM phone Use hardware flow control or RTS CTS Preliminary checkpoints for sending or receiving faxes 1 Connect the WWC to your mobile phone and computer Make sure the
21. from the Manufacturers box and Standard 19200 bps Modem from the Models box Install New Modem Click the manufacturer and model of your modem If your modem is not listed or if you have an installation disk click Have Disk Manufacturers Models Standard Modem Types RS oiceView Modem Types 3Com x Accton Technology Corpor Anasi gt Standard 2400 bps Modem a Standard 9600 bps Modem Standard 14400 bps Modem Standard 28800 bps Modem Standard 33600 bps Modem Standard FANNIN hns KARFlex Modem x Have Disk Standard 19200 bps Modem lt Back Cancel 7 Click Next gt to continue The next window will ask where you want to install the modem 8 Choose the COM port where you have inserted the WWC then click Next gt To identify which port the WWC is in go to Start Settings Control Panel Double click PC Card In the next window select the WWC card then click Properties The Device Map will identify which COM port the WWC is occupying 9 When Windows confirms that your modem setup was successful click Finish Windows NT Setup 72 Preparing for Remote Networking Preparing for Remote Networking Before configuring your Windows NT notebook for remote networking contact your office network administrator or Internet Service Provider ISP with the following questions What is my dial up number gt ye What are my user name and pass
22. gital mode will appear on the display Make sure the signal strength is sufficient ye Make sure your phone has enough battery power for your data call Placing the call 1 Inthe Dial Up Networking window double click the wireless connection you have set up Windows 95 98 Setup 51 Making a Data Call A Connect To window appears Connect To E 1234567 Bia Popes Connect cancel 2 Enter your User Name and Password verify the phone number and your location then click Connect NOTE If you select the Save password option the information will be saved only after you click Connect Windows 95 98 Setup 52 Making a Data Call 3 When the computer starts the call you should see the call status on both the computer screen and phone display Connecting to ISP Wireless Sm Status Dialing Cancel 4 Click Close when your notebook displays the Connection Established screen Connection Established 2 x You are connected to ISP Wireless To disconnect or to view status information double click the dial up icon in the status area Ao E JAF Dh of the taskbar C a 12 45 Phi You can also double click the connectionicon Ea in the Dial Up Networking folder E T Do not show this dialog box in the future More Information A Dial up icon appears in the status area of the taskbar Now you are ready to use your email fax web browsing and file synchronization
23. han the mobile phone You are dialing the Check the number including the area code wrong number Contact your Internet Service Provider or corporate network support to verify the number The number you are Check the area code of the number you are dialing is long distance dialing You may need to add a 1 before the number for long distance calls You are using a dialing Remove any dialing prefixes from the phone prefix such as a9 number before the phone number 101 Possible Reasons Solution The modem you are Calling is out of service Contact your Internet Service Provider or corporate network support to verify the status of their server and modems Your phone signal is weak Raise the phone antenna On your phone display there should be an icon to indicate digital coverage If you are outside the coverage area change locations and call again Your user name and or password is incorrect Check that you have entered the proper user name and password You have entered the wrong domain name Check that you have entered the proper domain name SYMPTOM geta DISCONNECTED SIGNAL FADED message on my mobile phone Possible Reasons Solution You left the mobile coverage area during the call Change locations and call again SYMPTOM 102 My mobile phone shows that the call has connected but my comm
24. hanges take effect Windows 2000 Setup 65 Making a Data Call Making a Data Call After connecting the hardware installing the software configuring Windows and setting up remote networking you are now ready to make a data call Preliminary checkpoints Sa Check that the Wireless Web Card is connected to the phone and inserted in the notebook Make sure your phone is turned ON with the antenna extended For the best reception and transmission position your phone upright Make sure the phone is receiving a digital signal On some phones a P indicating that your phone is in digital mode will appear on the display Make sure the signal strength is at least two bars Make sure your phone has enough battery power for your data call Placing the call z 1 S ISP Wireless In the Network and Dial up Connections window double click the wireless connection you have set up Windows 2000 Setup 66 Making a Data Call 2 Inthe next window enter your User Name and Password Make sure the correct phone number is displayed then click Dial Connect ISP Wireless 2 xI User name Administrator Password a T Save password Dial o Cancel Properties Help NOTE If you select Save password the information will be saved only after you click Dial When the computer starts the call both the computer screen and phone display should report different stages of cal
25. he COM port Disable the Auto Answer feature on your fax software The COM port is disabled Consult your computer s user guide for help managing COM ports Your data cable or PC Card adapter are damaged Check the pins metal contacts on either end of the cable and or adapter If any appear bent or unaligned you may need them replaced There is a conflict with COM ports and IRQs Consult your computer s user guide for help managing COM ports Your computer is waiting for the dial tone Make sure that the Wait for dial tone box is unchecked Refer to the chapter for your computer type to modify your connection s settings SYMPTOM 98 My call fails immediately OR geta CALL FAILED message on my mobile phone Possible Reasons Solution The phone battery has Charge or replace the battery died Temporary network problems Try the call again CALL FAILED usually disappears after a second try If you still get CALL FAILED power your phone OFF then ON again If this doesn t resolve the problem your mobile wireless service may be down Your service provider won t accept low bandwidth connections Contact your service provider SYMPTOM get disconnected in mid session Possible Reasons Solution The mobile signal has faded or you have traveled outside the mobile coverage area Raise the phone antenna On your phone
26. ialing Rules Modems Advanced 3 Click the Modems tab then click Add Phone And Modem Options 2 x B The following modems are installed Attached To 8 Standard 19200 bps Modem COMB Remove Properties Cancel Apply Windows 2000 Setup 59 Running the Setup Program An Add Remove Hardware Wizard appears Add Remove Hardware Wizard Install New Modem Pata Do you want Windows to detect your modem Sy Windows will now try to detect your modem Before continuing you should 1 If the modem is attached to your computer make sure it is turned on 2 Quit any programs that may be using the modem Click Next when you are ready to continue 4 Check Don t detect my modem will select it from a list Then click Next gt 5 Select Standard 19200 BPS Modem then click Next gt Windows 2000 Setup 60 Preparing for Remote Networking Add Remove Hardware Wizard Install New Modem ae Select the port s you want to install the modem on Sy You have selected the following modem Standard 19200 bps Modem On which ports do you want to install it C All ports es COM1 COMS Next gt Cancel 6 To verify the COM port setting click the PC Card icon on the taskbar at the bottom of your screen Stop Targus Wireless Web Card COM12 62m 7 The WWC should be listed with its port Go back and select that port 8 When Wind
27. ical support department prepared with the following information K K Xa K kod K N kd The serial number of your WWC The name and version of your operating system The manufacturer and model number of your mobile computer The manufacturer model number and carrier of your mobile phone If you use the WWC with a Pocket PC or other Windows CE based computer the version of Windows on your host PC What you did to try to correct the problem What you do to consistently replicate the problem 106 How to Contact Targus To reach Targus s technical support department 2 se Visit Targus Web site at www targus com support gt ye Email questions to techsupport targus com o gt Phone Targus technical support department at 800 283 6325 Limited Warranty Targus warrants this product against defects in material and workmanship under normal use and service for the following periods from the date of purchase CompactFlash I O card and cable Lifetime Three years if not registered CompactFlash to PC Card adapter Three years Incompatibility is not a defect covered by Targus warranty During the warranty period Targus will at its option repair or replace the defective product at no charge when furnished with proof of retail purchase provided that you deliver the product to Targus The returned product must be accompanied by a return material author
28. ill install WWC Mobile Phone Software on your desktop computer and your Windows CE device Unauthorized reproduction or distribution of this program may result in severe civil and criminal penalties To begin installing WWC Mobile Phone Software now click Next To exit the Setup program click Cancel Cancel 8 Click Next gt to install the WWC software 9 Ifyou are prompted to replace a file tap Yes to All 10 When the installation is complete click Main to return to the WWC Setup Center HINT The Setup Center s Main Page lets you install the WC software view WWC user documentation and explore third party applications supplied on the CD 11 To leave the WWC Setup Center click Cancel 12 Remove the Pocket PC from the serial or USB connection cradle 13 Reset the Pocket PC to load the new software Pocket PC Setup 18 Preparing for Remote Networking Now you are ready to connect the WWC to your Pocket PC and phone For instructions refer to Hardware Setup on page 6 After connecting the hardware follow the instructions in Preparing for Remote Networking on page 18 to configure remote networking Preparing for Remote Networking Before configuring your Pocket PC for remote networking contact your office network administrator or Internet Service Provider ISP with the following questions Sd What is my dial up number What are my user name and password Do need a
29. irelessly connect to your office network or the Internet This chapter describes how to configure your Windows 95 98 notebook so it will recognize the WWC CAUTION You must run the included Targus Wireless Web Card Installation CD to install the WWC drivers After installing the software and connecting the hardware you also need to configure Windows to accept the new hardware and then configure your notebook for remote networking Windows 95 98 Setup 40 Getting Started is Easy Getting Started is Easy 1 Make sure your telephone service carrier has activated data services for your phone Connect the WWC to your computer and phone Install the WWC drivers on your notebook Configure Windows to accept the new hardware Set up remote networking O a A W DN Dial and connect Now you are ready to go wireless For instructions on connecting the WWC to your computer and phone refer to Hardware Setup on page 6 Windows 95 98 Setup 41 Running the SETUP Program Running the SETUP Program Windows 95 The first time you insert the WWC you will see a screen titled Update Device Driver Wizard 1 Insert the installation CD and click Next gt 2 Click Other Locations and specify your CD drive 3 When the driver is found click Finish Windows 98 The first time you insert the WWC the Add New Hardware Wizard screen appears 1 Click Next gt 2 Click Search for the best driver for your device and the
30. istance then tap Finish Making a Data Call After installing the software connecting the hardware and configuring for remote networking you are now ready to make a data call Preliminary checkpoints Make sure the cable and connectors are fastened securely to your phone and the WWC is inserted in your Windows CE based computer Make sure your mobile phone is turned ON with the antenna extended Position your phone upright for the best results Make sure your phone has enough battery power for the data call Make sure your phone is receiving a digital signal Some phones will show a on the display indicating that your phone is in digital mode Make sure the signal strength is sufficient Windows CE Setup 36 Making a Data Call Placing the call 1 Doone of the following Ona Palm Size PC tap Start Programs Communications Tap on the name of the wireless connection you set up for the WWC Ona Handheld PC tap Start Programs Communications Remote Networking Double tap on the icon for the wireless connection you set up for the WWC 2 Inthe Dial Up Connection window enter your User Name and Password If you want check the Save password box and tap Connect Dial Up Connection xX Mobile Phone User Name fw ireless Password Precis Domain Save password Phone 7555 1212 Dial from Home Dial Properties NOTE If you choose the Save password o
31. ization RMA number issued by Targus If you ship the product you must use the original container or equivalent and you must pay the shipping charges to Targus Targus will pay shipping charges back to any location in the contiguous United States This warranty applies only to the original retail purchaser and is not transferable Targus may at its option replace or repair the product with new or reconditioned parts or refund to Customer the purchase price paid for the defective product and the returned product becomes Targus property Targus warrants the repaired or replaced products to be free from defects in material or workmanship for ninety 90 days after the return shipping date or for the duration of the original warranty period whichever is greater This warranty does not cover the replacement of products damaged by abuse accident misuse or misapplication nor as a result of service or modification other than by Targus TARGUS IS NOT RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM BREACH OF ANY 107 How to Contact Targus EXPRESS OR IMPLIED WARRANTY INCLUDING DAMAGE TO PROPERTY AND TO THE EXTENT PERMITTED BY LAW DAMAGES FOR PERSONAL INJURY THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not allow limitation of implied warranties or the exclusion or limitation of incidental or consequential da
32. l up to the Internet Connect to the Internet using my phone line modem or ISDN Connect to a private network through the Internet Create a Virtual Private Network VPN connection or tunnel through the Internet C Accept incoming connections Let other computers connect to mine by phone line the Internet or direct cable Connect directly to another computer Connect using my serial parallel or infrared port lt Back Cancel 6 In the next window select the Standard 19200 bps Modem in the port where you inserted the WWC Then click Next gt If multiple Standard 19200 bps modems are listed and you don t know which to choose click the PC Card icon on the taskbar at the bottom of your screen The WWC should be listed with its port Then go back and select the modem in that port Stop Targus Wireless Web Card COM12 62m Windows 2000 Setup 63 Preparing for Remote Networking me ISP Wireless 7 10 11 In the Phone Number to Dial window enter the phone number of your office network or ISP Click Next gt In the Connection Availability window choose who can access your new connection Then click Next gt Enter a name for your new connection We suggest using the name lt Your ISP name gt Wireless After entering the name click Finish In most cases your connection is now ready But if your network administrator or ISP has specific dialing or configuration instructi
33. ling activity When connected your notebook will show the connection status screen Now you are ready to use your email fax web browsing and file synchronization applications wirelessly Windows 2000 Setup 67 Using Applications Ending a Data Call 1 Double click the Connection Status icon in the system tray The connection status window appears 2 Click Disconnect The Connection Status icon will disappear from the system tray and your mobile phone will hang up Using Applications The Wireless Web Card works with any application that you use with a regular modem but some applications need to be previously configured for digital data Determine if your application needs this by referring to the software s user documentation If needed configure your application with the following modem settings gt ye Modem type Standard Hayes Compatible Modem 4 Transmission speed 19200 bps or 19 2 Kops Flow Control Hardware or RTS CTS Do not wait for dial tone before dialing se 2 Sa For help on faxing please refer to Using the WWC for Faxing on page 93 68 Chapter 7 Windows NT Setup Overview The Wireless Web Card WWC lets you connect your mobile phone to a Windows based notebook so you can wirelessly connect to your office network or the Internet This chapter describes how to configure your Windows NT Workstation 4 0 notebook so it will recognize the WWC CAUTION You
34. mages so the above limitations or exclusions may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state This product may contain fully tested recycled parts warranted as if new Copyright Notice Copyright 2000 Targus Group International All rights reserved Targus and the Targus logo are registered trademarks of Targus Group International Battery Friendly is a registered trademark of Socket Communications Inc Wireless Web Card is a trademark of Targus Group International All other trademarks registered trademarks brand and product names are property of their respective owners Regulatory Compliance This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules This equipment is also CE EN55022 and C TICK compliant These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense If this equipment does cause har
35. mful interference to radio or television reception which can be determined by turning the equipment off and on 108 How to Contact Targus the user may try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna of the radio or television Increase the distance separating the equipment and the receiver Connect the equipment to an outlet on a different branch circuit than that of the receiver Consult the dealer or an experienced radio TV technician or help The user may find the following booklet helpful How to Identify and Resolve Radio TV Interference Problems This booklet is available from the U S Government Printing Office Washington D C 20402 Tarsus A TRADITION OF EXCELLENCE The Leading Global Supplier of Portable Solutions Visit our website at www targus com NEW YORK LOS ANGELES TORONTO HONG KONG SINGAPORE SYDNEY LONDON PARIS BRUSSELS HANNOVER TOKYO AMSTERDAM MILANO BARCELONA Features and specifications are subject to change without notice 2000 Targus Corp 400 0013 001A
36. n click Next gt Insert the installation CD Check CD ROM drive and click Next gt When the driver is found click Next gt O oa Ff Q When Windows has finished installation click Finish Windows 95 98 Setup 42 Configuring Windows for the New Hardware Configuring Windows for the New Hardware This section provides general guidelines for setting up Windows 95 98 but features screen images only from Windows 98 In most cases Windows 95 will have functionally equivalent screens 1 From the desktop click Start Settings then Control Panel 3 2 Inthe Control Panel double click Modems Modems The Modems Properties window appears Modems Properties 3 Click Add Windows will ask whether you want to install a PCMCIA or an other type of modem Windows 95 98 Setup 43 Configuring Windows for the New Hardware 4 Select Other then click Next gt Install New Modem 5 Check Don t detect my modem will select from a list Click Next gt 6 Select Standard Modem Types from the Manufacturers box and Standard 19200 bps Modem from the Models box then click Next gt to continue Windows 95 98 Setup 44 Preparing for Remote Networking Install New Modem Standard Modem Types Standard 2400 bps Modem YoiceView Modem Types Standard 9600 bps Modem 3Com Standard 14400 bps Modem Standard 19200 bps Modem il J Anaav Ix Accton Technology Corpor Standard 28800 bps Modem a m Standard
37. nal strength is sufficient 4 Make sure your phone has enough battery power for your data call Placing the call 1 In My Computer double click Dial Up Networking Windows NT Setup Making a Data Call T5 2 inthe Dial Up Networking window choose and verify your dial up number and location then double click Dial S Dial Up Networking 21x Phonebook entry to dial MyDialUpServer iad New More v Phone number preview a 07710580 Dialing from New Location he 3 In the next window enter your User Name Password and Domain Click OK Enter a user name and password with access to the remote network domain User name Administrator Password l Domain I Save password Connect to MyDialUpServer 21x coc Windows NT Setup Making a Data Call 76 When the computer starts the call you should see the call status on both the computer screen and phone display 4 When connected the Connection Complete screen appears Click OK Now you are ready to use your email fax web browsing and file synchronization applications wirelessly Ending a Data Call 1 Double click the Connection Status icon in the system tray to access Dial Up Networking Monitor 2 Click Hang up The Connection Status icon disappears from the system tray and your mobile phone will hang up i 1x Pay Dial Up Networking Monitor Status
38. necting O Use terminal after connecting C Enter dialing commands manually Port Settings TCP IP Name Servers E NOTE If you use server assigned IP addresses you can probably keep the default settings in the TCP IP and Name Servers windows Otherwise follow the instructions from your network administrator or ISP to configure specific IP and name server addresses If you don t know what to enter tap OK 8 When you return to the Make New Connection window tap Next The Mobile Phone screen appears Pocket PC Setup 22 Preparing for Remote Networking 9 Enter the phone number of your office network or ISP and tap Next A Settings Mobile Phone Country code rea code 425 Phone number 5551214 10 Uncheck Waitfor dial tone before dialing then tap Finish A Settings Mobile Phone Cancel call if not connected within seconds _ Wait for dial tone before dialing Wait for credit card tone o seconds Extra dial string modem commands Eh Pocket PC Setup 23 Making a Data Call Making a Data Call After installing the software drivers connecting the hardware and configuring for remote networking you are ready to make a data call Preliminary checkpoints Make sure the cable and connectors are fastened securely to your phone and the WWC is inserted in your Pocket PC Make sure your mobile phone is turned ON with the antenna extended If possible position your phone
39. ns software is not answering in time Set your fax communications software to answer after fewer rings preferably 0 Consult the software s user manual for instructions SYMPTOM 104 The data is transmitting slowly Possible Reasons Solution CDMA networks have Visit Targus Web site at a maximum www targus com support for suggestions connection speed of 14 400 bps GSM networks have a maximum connection speed of 9 600 bps on how to use your system more efficiently Dial in or web servers have heavy traffic Connect at a different time when your corporate network or Internet Service Provider is less busy SYMPTOM cannot access my email OR cannot use my web browser Possible Reasons Solution You are not connected to your corporate network or Internet Service Provider Connect again Your dial up networking settings are incorrect Check that your dial up networking settings match those provided by your corporate network support or Internet Service Provider Your user name s and or password s are incorrect Check that you have entered the proper user name and password for your various services including email accounts NT servers and proxy servers Appe 105 ndix D Need More Help How to Contact Targus If you cannot resolve a technical problem with the Wireless Web Card contact Targus s techn
40. nsumption Inactive 0 mA 0 mW Active typical 3 mA 10 mW Interface Standards CompactFlash Interface CompactFlash I O card slot Type With CompactFlash to PC Card Adapter PCMCIA Type Il Serial Communications TTL 89 Operating System Support Operating System Support Windows CE v 2 11 or greater Windows 95 98 2000 NT 4 0 MacOS 8 5 1 or greater Mobile Handsets Supported Handset support is determined by the specific cable included in the Wireless Web Card Connection Kit package Kits are available for various Motorola Qualcomm Samsung Siemens Sprint and Touchpoint digital handsets Support for other handsets and manufacturers is pending For a current compatibility list visit www targus com wirelessweb Software Compatibility Windows COM port MacOS Hardware Compatibility Standard Card without PC Card adapter Windows CE based Palm size and Pocket PCs including devices from Casio Compaq and Hewlett Packard Windows CE based Handheld PC Pro devices and pen tablets with CompactFlash I O card slot With CompactFlash to PC Card adapter Windows CE based Handheld PCs and pen tablets Windows 95 98 2000 NT 4 0 notebooks Apple 90 Software Included PowerBooks with MacOS 8 5 1 or greater and Open Transport 2 0 3 or greater Software Included Targus Wireless Web Card Installation CD Compatible Applications Windows Remote Dial up ActiveSync Pocket Outlook FTP Telnet Ava
41. ntGO Citrix ppANYWHERE BSquare applications streaming video etc Warranty CompactFlash Card and Non removable Cable Lifetime CompactFlash to PC Card Adapter Three years Certification FCC Part 15 Class B CE EN55022 C TICK N2953 91 Appendix B Hints and Tips Optimizing Signals and Connections For the best results for each data call review the following checkpoints before connecting 1 Make sure the cable and connectors are fastened securely to your mobile computer and your phone Make sure the phone is receiving a digital signal A P or equivalent will appear on the display of some phones Make sure the signal strength is sufficient To optimize the signal extend the antenna position the phone upright and if necessary move to a different location Make sure your phone has enough battery power for your data call 92 Choosing the Right Applications Choosing the Right Applications Not all applications are ideal for wireless networking For example downloading a large file wirelessly takes longer than it does over a landline phone line with a regular modem Experiment with your applications to determine which ones work best for you wirelessly Using Multiple Modems Pocket PCs and other Windows CE based computers can support multiple modems but you must create a separate dial up connection for each modem that you use When making a data call you must select the dial up connection for th
42. nter your user Name Password and phone Number supplied by your company s system administrator or Internet Service Provider ISP Then click Options Oo Remote Access Default B Y Setup Pegistores User GO Ouest Mare user same Password A ire pissvor tuber 1 555 123 4567 Status kie Apple PowerBook Setup 85 Making A Data Call 3 In the Options dialog box click the Protocol tab Use protece Pre zi Cormect autceatioally when starting TCP IP applibathbns GA Allow error correction and compression in modern Use TOP header compression oO Cornect to a oonnmand line host Use termina widow Lee cormect rorbt lt no soript selected gt kigort 3r ot 4 Check Connect automatically when starting TCP IP applications then click OK 5 Close the Remote Access control panel by clicking the Close Box in the upper left corner 6 Choose Save when prompted Making A Data Call After connecting the hardware installing the software and configuring your PowerBook you are now ready to make a data call Apple PowerBook Setup 86 Making A Data Call Preliminary checkpoints 1 Make sure the cable and connectors are fastened securely to your phone and the WWC is inserted into your PowerBook Make sure your phone is turned on with the antenna extended For the best results position your phone upright Make sure the phone is receiving a digital
43. ny TCP IP settings What type of dial up server am connecting to gt 52 se we kod Which network protocol will be using Setting up Remote Networking Before setting up dial up networking you must have remote access to either your office network or an ISP account 1 With the WWC inserted into your Pocket PC tap Al and then Settings 2 On the bottom of the Settings window tap the Connections tab Pocket PC Setup 19 Preparing for Remote Networking 3 On the Connections screen tap the Modem icon The Modem Connections screen appears E Settings 10 43a k Modem Connections New Connection Connections To start a modem connection go to the Connections Folder Pocket PC Setup 20 Preparing for Remote Networking 4 Tap New Connection The Make New Connection screen appears A Settings Make New Connection Enter a name for the connection Mobile Phone Select a modem Targus WWC Connection v Baud Rate 19200 v 5 In the top box enter a name for your new connection such as Mobile Phone In the Selecta modem box select Targus WWC Connection Tap the Advanced box WARNING Do not change the default settings in the Port Settings window Pocket PC Setup 21 Preparing for Remote Networking En Settings 11 13a ok Advanced Connection preferences Data Bits Parity None v Stop Bits 1 Flow Control Terminal C Use terminal before con
44. o PC Card adapter remove the combined unit from your computer by using the PC Card eject button on your mobile computer 10 Chapter 3 Pocket PC Setup Overview The Wireless Web Card WWC lets you connect your mobile phone to a Windows Powered Pocket PC so you can wirelessly access your office network or the Internet This chapter describes how to configure your Pocket PC so it will recognize the WWC CAUTION For most Pocket PCs you must run the Targus Wireless Web Card Installation CD included in the package to install the WWC drivers After installing the software and setting up the hardware you must also configure your Pocket PC for remote networking Pocket PC Setup 11 Using Your Pocket PC Wirelessly Using Your Pocket PC Wirelessly You can use your Pocket PC s remote communications capabilities to make your mobile phone work as a wireless modem Wireless Web Browsing All Pocket PC versions include Pocket Internet Explorer After wirelessly connecting to your office network or ISP you can use Pocket Internet Explorer to browse the Internet Wireless Email You have three options for using the WWC for wireless email access on your Pocket PC With ActiveSync your Pocket PC s Inbox synchronizes with Microsoft Outlook or Exchange running on your host computer You can also set up the Pocket PC Inbox to directly access your office network or Internet Service Provider ISP If you have Pocket Inte
45. ons you may need to make further modifications to the connection s properties To modify the connection in the Network and Dial up Connections window right click the icon with the name of the connection you chose then select Properties From the Properties window click the Networking tab Modify the connection as directed by your network administrator or ISP CAUTION If you don t have instructions or don t know what to do click Cancel Windows 2000 Setup 64 Preparing for Remote Networking Configuring TCP IP properties If you need to configure TCP IP properties 1 Select Internet Protocol TCP IP from the Components list then click Properties General Options Security Networking Type of dial up server am calling NT 42000 Internet Settings Components checked are used by this connection Y Internet Protocol TCP IP OO Sy File and Printer Sharing for Microsoft Networks E Client for Microsoft Networks Install Uninstall Properties Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Cancel 2 Inthe Internet Protocol Properties window configure your connection as directed by your network administrator or ISP then click OK 3 After returning to the connection properties window click OK 4 Restart your computer to make sure the c
46. ows reports that modem installation is done Click Finish Preparing for Remote Networking Before configuring your Windows 2000 notebook for remote networking contact your corporate network administrator or Internet Service Provider ISP with the following questions What is my dial up number Windows 2000 Setup 61 Preparing for Remote Networking e ked What are my user name and password Do I need any TCP IP settings What type of dial up server am connecting to 2 2 koa koa gt we Which network protocol will be using Setting Up Remote Networking Before setting up a dial up connection you must have remote access capabilities to either your corporate network or an ISP account 1 From the Windows desktop double click My Computer 2 Inthe My Computer window double click Control Panel then select Network and Dial up Connections 3 Inthe Network and Dial up Connections window double click Make New Connection A Network Connection Wizard appears Click Next gt In the next window specify your network connection type If necessary ask your network administrator or Internet Service Provider Then click Next gt Windows 2000 Setup 62 Preparing for Remote Networking Network Connection Wizard Network Connection Type You can choose the type of network connection you want to create based on your network configuration and your networking needs odem or ISDN Dia
47. ox to directly access your office network or Internet Service Provider ISP If you have Pocket Internet Explorer you can also use web based email services Wireless ActiveSync After setting up dial in access on your host PC you can use ActiveSync to synchronize with your desktop Please refer to your Windows CE manual for detailed instructions Windows CE Setup 28 Getting Started is Easy Getting Started is Easy Ver 1 Make sure your telephone service carrier has activated data services for your phone 2 Install Targus software drivers 3 Connect the WWC to your Windows CE based computer and phone 4 Setup your Windows CE based computer for remote networking 5 Dial and connect You are now ready to go wireless Running the SETUP Program Follow these steps BEFORE inserting your WWC into your mobile computer 1 Establish an active connection between your Windows CE based computer and a host PC Use the serial connection cable included with your device 2 Insert the Targus Wireless Web Card Installation CD into the CD ROM drive of your host PC Windows CE Setup 29 Running the SETUP Program 3 Click Start Run on your host PC then type D SETUP Use the drive letter of your CD ROM drive in place of the D 4 Click Next gt The WWC Setup Center Welcome Page appears Welcome to the Wireless Web Card Setup Center This program is the starting point for installing the Targus Wireless Web
48. ption the information will be saved only after you tao Connect Windows CE Setup oF Making a Data Call Tap the Dialing Patterns box Remove the 9 at the beginning of each line Tap OK Tap OK again Tap Connect O N Oo oa fF WwW If necessary modify your dial properties to ensure that Windows CE dials the number of your office network or ISP properly For instructions refer to your Windows CE user manual When the Windows CE based computer starts calling a screen titled Connecting to Mobile Phone appears displaying the call status Connecting to Mobile Phone Dialing T355 1212 Hide this message Cancel connection 9 Once the connection is established the Connection Status icon appears in your system tray You are ready to use your email fax web browsing and file synchronization applications wirelessly Windows CE Setup 38 Making a Data Call Ending a Data Call 1 Toend your data call double tap the Connection Status icon in the system tray Connection Status icon A Connection status window appears Connected to Mobile Phone Connected Hide this message Disconnect 2 Tap Disconnect to end the call The Connection Status icon will disappear from the system tray and your mobile phone will hang up 39 Chapter 5 Windows 95 98 Setup Overview The Wireless Web Card WWC lets you connect your mobile phone to a Windows based notebook so you can w
49. rences that may exist between the wording shown on Palm size PC screens and the wording shown on Handheld PC screens Some Windows CE based computers support a touch pad and not a pen so whenever these instructions say tap you may substitute click After setting up the hardware follow the instructions in to configure your Windows CE based computer for remote networking Windows CE Setup 31 Preparing for Remote Networking Preparing for Remote Networking Before configuring your Windows CE based computer for remote networking contact your office network administrator or Internet Service Provider ISP with the following questions C gt heod Z heod Z gt Kod Sa se What is my dial up number What are my user name and password Do need any TCP IP settings What type of dial up server am connecting to Which network protocol will be using Setting Up Remote Networking Before setting up remote networking you must have remote access to either your office network or an ISP account 1 With the WWC inserted in your Windows CE based computer tap Start Programs Communications then Remote Networking or on a Palm size PC Connections Double tap Make New Connection Windows CE Setup 32 Preparing for Remote Networking 3 On the Make New Connection screen enter a name for the connection such as Mobile Phone 4 Select Dial Up Connection then tap Next gt The
50. rnet Explorer you can also use web based email services Wireless ActiveSync After setting up dial in access on your host PC you can use ActiveSync to synchronize with your desktop Please refer to your Windows CE manual for detailed instructions Pocket PC Setup 12 Getting Started is Easy Getting Started is Easy a A W N TEE Make sure your telephone service carrier has activated data services for your phone Install Targus software drivers Connect the WWC to your Pocket PC and phone Set up your Pocket PC for remote networking Dial and connect Now you are ready to go wireless Running the SETUP Program Follow these steps before inserting the WWC 1 Establish an active connection between your Pocket PC and a host PC Use your Pocket PC s serial or USB connection cable Insert the Targus Wireless Web Card Installation CD into the CD ROM drive of your host PC Click Start Run on your host PC type DASETUP use the drive letter of your CD ROM drive in place of D and follow the instructions on your host PC Pocket PC Setup 13 Running the SETUP Program The WWC Setup Center Welcome Page appears Welcome to the Wireless Web Card Setup Center This program is the starting point for installing the Targus Wireless Web Card software for Windows CE 9x NT and 2000 This is also the starting point if you want to view the Wireless Web Card documentation or explore the other goo
51. st run the Targus Wireless Web Card Installation CD included in the kit to install the WWC drivers After connecting the hardware and installing the software you must also configure the Modem Control Panel TCP IP Control Panel and set up remote access Apple PowerBook Setup 79 Getting Started is Easy Getting Started is Easy 1 Make sure your telephone service carrier has activated data services for your phone 2 Connect the WWC to your PowerBook and mobile phone Install the WWC drivers on your PowerBook Configure the Modem Control Panel and TCP ICP Control Panel Configure Remote Access Make a connection Connecting the Hardware 1 Turn on your PowerBook 2 Plug the WWC into the PC Card adapter then plug the combined unit into your PowerBook Apple PowerBook Setup 80 Running the SETUP Program 3 Wait for a card icon to appear on the desktop then connect the free end of the data cable to your phone If you need further help on connecting the hardware refer to Hardware Setup on page 6 Running the SETUP Program After connecting the hardware insert the Targus Wireless Web Card Installation CD into the CD ROM drive Double Click the Wireless Web Card Installer icon You will not need to restart the computer after running the installer Preparing for PowerBook Configurations Before configuring your PowerBook contact your office network administrator or Internet Service Provider ISP with
52. the included installation CD During setup it is crucial to know when to connect the WWC to your particular type of mobile Introduction 4 How this Manual is Organized computer For instructions refer to the chapter that covers your operating system How this Manual is Organized This chapter the Introduction describes key features of the WWC reviews some preliminary checkpoints before installation details how this manual is organized and identifies the package contents Chapter 2 Hardware Setup describes how to connect the WWC to your computer and phone and how to remove the WWC from your computer Chapter 3 Pocket PC Setup shows how to install the WWC drivers and configure your Pocket PC for remote networking Chapter 4 Windows CE Setup shows how to install the WWC drivers and configure your Windows CE based computer for remote networking Chapter 5 Windows 95 98 Setup shows how to install the WWC drivers how to configure Windows to accept the new hardware and how to set up your Windows 95 98 notebook for remote networking Chapter 6 Windows 2000 Setup shows how to install the WWC drivers how to configure Windows to accept the new hardware and how to set up your Windows 2000 notebook for remote networking Chapter 7 Windows NT Setup shows how to configure Windows to accept the new hardware and how to set up your Windows NT notebook for remote networking Chapter 8 Apple PowerBook Setup shows how to
53. unications software does not Possible Reasons Solution The call took so long to establish that the communications software gave up timed out Increase the time out interval on your communications software and try the call again SYMPTOM My communications software shows that the call has connected but my mobile phone does not Possible Reasons Solution Your call was dropped but your communications software is still waiting before it gives up on the call Cancel the call from you communications software and try again 103 SYMPTOM lt cannot receive voice calls Possible Reasons Solution You have set up your mobile phone to receive data or fax calls only Follow the instructions that came with your phone to configure for voice calls instead of fax or data calls You can usually access this feature from the phone s menu You are engaged in a data call During data calls you cannot receive voice calls Hang up and if necessary switch your phone back to voice mode SYMPTOM cannot receive fax calls OR lt cannot receive data calls Possible Reasons Solution The phone is not set up to receive fax data Calls Follow the instructions that came with your phone to set up the phone to receive fax data calls You can usually access this feature from the phone s menu Your fax communicatio
54. us window appears 2 Tap Disconnect to end the connection The Connection Status icon will disappear from the task tray and your mobile phone will hang up 26 Chapter 4 Windows CE Setup Overview The Wireless Web Card WWC lets you connect your mobile phone to a Windows CE based mobile computer so you can wirelessly access your office network or the Internet This chapter describes how to configure Windows CE from your mobile computer so that it will recognize the WWC CAUTION You must run the Targus Wireless Web Card Installation CD included in the kit to install the WWC drivers After installing the software and connecting the hardware you must also configure your Windows CE based computer for remote networking Using Your Windows CE Computer Wirelessly You can use the remote communications capabilities of Windows CE to make your mobile phone work as a wireless modem Windows CE Setup 27 Using Your Windows CE Computer Wirelessly Wireless Web Browsing Most Windows CE versions include Pocket Internet Explorer After wirelessly connecting to your office network or ISP you can use Pocket Internet Explorer to search the Internet Wireless Email You have three options for using the WWC for wireless email access on your Windows CE based mobile computer With ActiveSync the Windows CE Inbox synchronizes with Microsoft Outlook or Exchange running on your host computer You can set up the Windows CE Inb
55. user manual l 95 Using the WWC for Faxing 3 Call the sender requesting the fax now If you call the sender from your mobile phone you need to hang up to receive the fax call 4 When the incoming call arrives the phone will ring and a message will appear on the display indicating the call Your fax software will automatically answer the incoming fax call 5 After you receive the fax the fax software will automatically disconnect 96 Appendix C Troubleshooting SYMPTOM My computer does not recognize my phone My computer does not respond to AT commands cannot place a call Possible Reasons Solution Your phone is not Power ON your phone turned on Your phone is not Power your phone OFF then ON again communicating properly with your computer The cable between Make sure you are using the correct data your phone and the cable and all connectors are securely WWC is not connected fastened correctly 97 Possible Reasons Solution Other software is using the COM port Deactivate any other software that is using the COM port Hint Check ActiveSync settings You have multiple modems set up on your computer and your software is configured for the modem other than the mobile phone Configure your communications software for a WWC connection Select your mobile phone as the modem Your fax software is set to Auto Answer and is using t
56. word Do need any TCP IP settings i se 2 ked What type of dial up server am connecting to gt ye Which network protocol will be using Setting Up Remote Networking Before setting up a dial up connection you need to have remote access capabilities to either your corporate network or an ISP account 1 From the Windows desktop double click My Computer then double click Dial Up Networking A Location Information window appears Location Information Your modem has been installed Please enter the following so that your calls can be dialed correctly What country region are you in now What area or city code are you in now If you dial a number to access an outside line what is it The phone system at this location uses Tone dialing Pulse dialing Windows NT Setup T3 Preparing for Remote Networking 2 Enter your country and area code If applicable enter a dialing prefix for accessing outside lines such as a 9 then click Close 3 If this is your first time dial up networking on your computer and you have no entries in your phonebook a message appears warning that the phonebook is empty Click OK A New Phonebook Entry Wizard appears If you have used dial up networking before on your computer and your phonebook already has information about your office network or ISP then proceed to Making a Data Call on page 74 Using the Phone
57. y appear as a button on the bottom of the window or as a tab on the top of the window Windows 95 98 Setup 48 Preparing for Remote Networking 3 Use this screen to configure your connection as directed by your network administrator or ISP To modify IP DNS and or WINS addresses click on TCP IP Settings ISP Wireless M M E E E CAUTION If you don t have instructions or don t know what to do click Cancel Windows 95 98 Setup 49 Making a Data Call 4 Inthe TCP IP Settings screen enter the appropriate IP DNS and WINS addresses as directed by your network administrator or ISP Click OK TCP IP Settings ed EAEE CAUTION If you don t have instructions or don t know what to do click Cancel When you return to the Properties window click OK Restart your computer to make sure the changes take effect Making a Data Call After connecting the hardware installing the software configuring Windows and setting up remote networking you are now ready to make a data call Windows 95 98 Setup 50 Making a Data Call Preliminary checkpoints Check that the Wireless Web Card is connected to the phone and inserted in the notebook Make sure your phone is turned ON with the antenna extended For the best reception and transmission position your phone upright ee Make sure the phone is receiving a digital signal On some phones a 2 indicating that your phone is in di
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