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1. 100 Configuration Retieving Ab Completed 100 Configuration Retieving Time taken 00 00 02 4141381 Fig 56 Cooking Configuration Retrieving step If an Induction Hob is connected a further a dialog box that asks to proceed with Data Flash Reading is shown Fig 57 Cooking Data Flash reading 20 HC1 DataFlash Reading z Please wait 20 HC1 DataFlash Reading Time taken Fig 58 Cooking Data Flash reading IMPORTANT this process is an optional step reserved only for Induction Hob appliances and requested by the engineering of the Food Preparation PD that collects additional information regarding the usage history of the induction hob This kind of information could be constituted by relatively large data structures and then it is translated into textual format and appended to the log file preceded by the corresponding header This process might take several minutes 2014 Electrolux Italia S p A All rights reserved Po File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The software continues then with monitoring Identification and Monitor form shows for each item a new Board Name column that contains the Board Identifier of the unit from which that information comes To highlight the parameters coming from different boards the rows color is alternating in all grids do Identification and co
2. 2014 Electrolux Italia S p A All rights reserved Ea File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 4 Identification Form This is the form that appears you when press the Diagnostic button in the Startup form just after the software successfully connects to the appliance and identifies it Vi Identification and configuration Service Data EWM3500 sidekickPC Appliance and Board Information Parameter Acqua Control Category Washing Machine Compartment Valves Declared Final Spin Speed Detergent Drawer Door Lock Type Drum Positioner Drying Type Flowmeter Machine Type Power Supply Frequency Real Final Spin Speed Washing Type 3 1600 rpm 4 Compartments with Stain Instantaneous with Microswitch No Normal WD Yes Front Loader 50 Hz 1550 rpm Jet System Monitor gt History gt Weight Sensor No Variable Engineering Level Code Description i i A Identification and configuration parameters Fig 46 Identification Form The title bar of this form shows the Service Data set that has been selected for the appliance under test Service Data provide all information that is necessary for appliance diagnosis activities Such information is associated to families of products platforms not to single appliance models SidekickPC automatically associates the correct service data to use for diagnostic operations
3. E37 1st level pressure switch faulty Alarm E41 Door open at E39 anti flooding pressure switch faulty Alarm Description POSSIBLE FAULT door interlock faulty wiring faulty PCB faulty E42 Problems with aperture of the door E43 Problems with the door triac E44 Door closure sensing circuit faulty E45 Door triac sensing circuit faulty E51 Motor power triac short circuited E52 No signal from the motor tachymetric E53 Motor triac sensing circuit faulty E54 Motor relay contacts sticking Troubleshooting E61 Insufficient heating during washing E62 Overheating during washing G FRR Heatinn element nower relav ie alwave cline 4 m Fig 71 Troubleshooting List This dialog shows the list of all available troubleshooting procedures in the database By changing the Alarm in the alarm selection list the corresponding procedure in Troubleshooting List is highlighted In order to start the Troubleshooting Wizard for a certain procedure just select it from the list and press Start button The function is very similar to the troubleshooting procedure executed while you are diagnosing an appliance that is really connected The only difference is that in this case SidekickPC does not send any commands to the appliance 2014 Electrolux Italia S p A All rights reserved 85 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 4 APP
4. Last but two alarm occurred in the appliance History parameters Fig 47 History Form At the top of History form you can see a list that shows the history information To see the detailed description of each parameter in the Description textbox just select the corresponding item in the above list The actual items listed in the list depend on the appliance model and local database contents 2014 Electrolux Italia S p A All rights reserved ka File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 6 Monitor Form The Monitor form allows you watching appliance parameters and run the device tests G2 Monitor nce aa sidekickPC Monitor Test Drain and Spin Test Test Draining spinning up to maximum spin speed A Start Test Description i Parameter DigitallO gt Current Alarm No Alarm x w ast Gi al Cycle State Setup Drum Speed 0 0 rpm Knob 1 Pos 1 LS Empty Period 10314 Motor Speed 0 rpm Selected Spin Speed 1600 rpm Selected Wash Temperature 60 a Wash Temperature 21 C Oo Qi iqorroinrQqoioQoi Qqoi aq O oe oO o iorioio o o od O O Water Level 16 mm Troubleshoot gt Variable Ze Current alarm code Reset Alarm Description Input Output parameters Fig 48 Monitor Form At the top there is the Test selection list with all tests for the connected appliance Start test In order to start a
5. GHz A CD or DVD drive as appropriate is required for installation from CD or DVD media SidekickPC requires at least a monitor resolution of 1024x768 pixels for best usability However it is also possible to install it in PCs with a screen resolution of 1024x600 pixels In this case a vertical scroll bar allows you accessing the entire contents of the user interface forms 2014 Electrolux Italia S p A All rights reserved E File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 1 3 AUTOMATIC SOFTWARE INSTALLATION The automatic installation procedure consists in the AutoInstall emd command file This is a sequence of batch commands that install all software pre requisites and the SidekickPC software using default settings You must log on as full Administrator in order to make the installation of the software By default the automatic software installation procedure installs SidekickPC in the C Electrolux SidekickPC folder You can however override this default and setup the software in a different directory Please refer to the next paragraph if you need to change the default installation directory In the specific case of Windows 8 there is a preliminary step that must be done manually before launching the AutoInstall cmd file This preliminary step is documented in chapter 1 3 1 If you are installing on Windows 8 please read that chapter and then continue from here
6. Normal Mode Fig 44 Extended Information Controls Both Operator s Name and the Spare Part Code are options that are persistent between one session of SidekickPC and the next one The software stores the last 5 settings of these options You can choose the most recent values from the corresponding list The function is devised in order to minimize data insertion efforts for the operator After you specify the quantity the focus moves automatically to the Spare Part Code because it is more likely necessary to change it with respect to the Operator s Name The following is an example of an extended information label that you can obtain starting from one of the sample LBL files that SidekickPC supplies 2014 Electrolux Italia S p A All rights reserved eo File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 12349 914904904 00 00 10 192560050 000 132535209 021 WBE20306 000 3 19 2009 5 10 43 PM JOHN 1 1 2 0 Fig 45 Extended Information Label Example The meaning of the above information is the following 12345 is the manually inserted code 914904904 00 is the PNC ELC 00 10 192560050 000 132535209 021 WBE20306 000 has the same meaning as in the normal label described in the previous paragraph 3 19 2009 5 10 43 PM indicates the date and time of the programming JOHN is the manually inserted operator s name 1 1 2 0 is the version of SidekickPC
7. Programs and Features w Search Programs and Features Control Panel Home P l Uninstall or change a program View installed updates To uninstall a program select it from the list and then click Uninstall Change or Repair By Turn Windows features on or om Uninstall Change Repair 2 g a Name Publisher Installed F Microsoft SOL Server 2008 R2 Native Client Microsoft Corporation 11 29 20 F Microsoft SOL Server 2008 R2 Setup English Microsoft Corporation 11 29 20 F Microsoft SQL Server Setup Support Files Microsoft Corporation 11 29 20 F Microsoft SQL Server Browser Microsoft Corporation 11 29 20 E Microsoft SOL Server V55 Writer Microsoft Corporation 11 29 20 Microsoft Visual C 2008 Redistributable x64 9 Microsoft Corporation 11 28 20 Microsoft Visual C 2008 Redistributable x86 9 Microsoft Corporation 11 28 20 iB Microsoft WSE 3 0 Runtime Microsoft Corp 11 29 20 ae Electrolux 11 29 20 Gia VMware Tools VMware Inc 11 28 20 lt Hi Fig 3 Removing the SidekickPC application You must log on as full Administrator in order to remove the software When you remove SidekickPC the uninstall procedure asks you if you want to delete also the local SQL Server database Please remember that under Vista the dialog box that asks you to remove or not the database may be hidden by other windows the uninstall procedure looks as if it is frozen In this case you should just check
8. The following recommendations apply 1 Windows XP simply double click the AutoInstall cmd file 2 Windows VISTA Windows 7 and Windows 8 right click the AutoInstall cmd file and then select the Run as Administrator option Depending on your actual configuration the operating system may ask you for a further authorization Please remember that you must explicitly execute AutoInstall cmd as administrator even if you are already logged in with an administrative account Please remember that this setup procedure does not install the programs that are already installed in your PC In addition the automatic setup procedure implements some workarounds to a few known setup problems of the SQL Server software One of these workarounds consists in uninstalling and re installing the SQL Server 2005 Client Tools The other workaround is that of forcing a reboot of the PC right before the installation of SQL Server 2008 After you start the execution of AutoInstall cmd you can see the welcome screen AUTOMATIC SETUP PROCEDURE FOR THE SIDEKICKPC SOFTWARE This procedure installs SidekickPG and all its pre requisites on your local PC Default installation settings are selected Your computer will be RESTARTED at a certaing stage of the installation After c onputer has re booted please relaunch this file and the installation will conti nue Once the message SidekickPC SUCCESFULLY INSTALLED will appear you will b e done Please remember that yo
9. Where Used function in TDS with the advantage that it takes into consideration the replacement history not only the bill of material from factories at the date of production In some cases selecting a code by PNC ELC more than one board may be present in that specific product As a consequence more than one record may be found inside the local database In this case a list containing Spare Part Code Plant Board Name Product and Platform appears allowing you to choose the specific electronic board that you want to analyze Service Kit Board Spare Part Plant Norn Platform Code gt WE 973925781831012 ZS COOLER ERF2001 2425666025 E 974925781831011 ZS FREEZER ERF2001 2425666035 Fig 27 Board Selection Form 2014 Electrolux Italia S p A All rights reserved a File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 2 Startup Form When you run the program you see the Startup form Start Page SidekickPC Select COM port COM4 Configuration Appliance Diagnostic Information Fig 28 Startup Form The Select COM port list lets you choose the communication port The software automatically detects the available serial ports on the PC and if possible it selects the port that you have selected in the previous SidekickPC session Diagnostic lets you start the appliance diagnostics function When you click this icon the soft
10. 70 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 9 Identification and Monitoring for Cooking Appliances The cooking appliances supported by the system are Oven Induction hob Radiant hob With these appliances click on Diagnostic in the Startup form 2 first preliminary steps are executed Detection of all boards attached to the appliance communication bus all board communicate each other on the same bus by means of a MACS protocol messages Identification of the corresponding detected board codes The boards of cooking appliances are identified by an Identifier code Board Id and a description or Unit Type as the table shows During the detection all boards could be in one of the following status To Detect Detected Not Responding Not Sidekick Enabled Below the form that describes the process 2014 Electrolux Italia S p A All rights reserved Pa File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP amp 53 Boards identification Running List of Boards Timestamp gt D Length Message Bytes 3 HC1 Hob Controller 1 gt NotResponding 8 4 2014 8 07 PM 383 HUIT gt HC1 18 2B0000000000000000000000000000009C83 HC2 Hob Controller 2 gt NotResponding 8 4 2014 8 07 PM 487 HUI gt HC1 18 2B0000000000000000000000000000009C83 8 4 2014 8 07 PM 100 TS1
11. ELC Prog Factory Code Producation Date Brand Model Crystal_2 Service Kit Code Spare Board Code Configured Board Code Product Platform FIRMWARE File Description FIRMWARE ANC Hardware Id CONFIGURATION File Description CONFIGURATION ANC Hardware Id 20130514 Electrolux EHH996 FOG EKE 4055151296 3Pin MACS RoundPlug 973 9495960264014 561 21 56 08 8 561 2165 26 Rev 001 HUI HOTSWCFG Ind Tig Cheetah 6 zone HUIS 561 2163 03 Rev E Cy Ind Tig Cheetah 6 zone HUIS 5612164 24 Rev D 7 Crystal_1 Service Kit Code Spare Board Code Configured Board Code Product 974 949596026 01 3 561 21 58 08 8 5612165 H Rev 001 Fig 69 Identification Form for Oven Hob appliance If you click on the spare board code the Spare Board Information form appears please refer to the corresponding paragraph in this manual for more information about this form If you click the Test And Alarms button the following form appears 2014 Electrolux Italia S p A All rights reserved Ra File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP amp Test And Alarms lo amp E SidekickPC Test And Alarms Ti aa Tub Leakage Test v Test Description Water intake over mainwash chamber up to 150 mm motor 4 rotation at 250 rpm Alarm E41 Door open v Alarm Description POSSIBLE FAULT door interlock faulty wiring faulty PCB faulty Trou
12. after it properly identifies the appliance 2014 Electrolux Italia S p A All rights reserved 60 File SidekickPC UserManual EN docx Date 02 12 2014 O Electrolux GTC SOFTWARE DEVELOPMENT GROUP This panel has three main groups of items The Appliance and Board Information group provides information about the current appliance platform PNC ELC if known firmware ID board type its main features and configuration Items in orange background show appliance identification parameters Items in white background show appliance configuration data A History icon click opens the History Form This icon is not active if the database does not specify any history reference information for the connected appliance N Monitor icon click opens the Monitor Form If you want a detailed description about each parameter in the Variable Description box just select the corresponding item in the above list 2014 Electrolux Italia S p A All rights reserved Po File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 5 History Form The History form provides information about the device usage history stored in the non volatile memory of the appliance sidekickPC Parameter Value Cycles Counter 0 cycles Hours Counter 0 0 hours 1 Last Alarm Frequency of appliance incorrect 12 Last But One Alarm No Alarm 2 Last But Two Alarm No Alarm Description
13. cable is connected to the PC but the target cable is NOT connected to the board or appliance the Secondary Power LED on the side of the target cable is ON When the Secondary Power Switch is in the OFF position the Secondary Power LED turns ON only when the target cable is connected and the board or appliance under test is turned on with the mains power supply As a general rule 1 you should turn the switch ON when programming standalone boards not connected to the mains power supply 2 you should turn the switch OFF when programming standalone boards connected to the mains power supply or when connecting to appliances 2014 Electrolux Italia S p A All rights reserved 32 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 SOFTWARE OPERATION This chapter deals with the SidekickPC utility functions The program consists of a main window that is a container of all other functional windows forms The main window follows the Multiple Document Interface MDI approach Using MDI allows you opening many forms at the same time during the diagnostic procedure The following figure displays the main form BD SidekickPC 310 0 File Options Commands Window Utility Help Fig 22 Main Form The main form contains the pull down menu placed just below the title bar The main menu items are File Options Commands Window Utility and Help The Start Page command in
14. external files 1b1 Designer Metrics options allow you to specify the units of measure the editor displays 2014 Electrolux Italia S p A All rights reserved Eo File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The following is an example of label that you obtain 973 914 791 101 00 4 00 01 132197270 000 132225610 000 W4A30111 000 SN 708081155 created with SidekickPC 1 0 Fig 38 Label Example As you can see the label shows all identification data regarding the spare part appliance model and database record used for the configuration 973 914 791 101 00 4 is the Service Kit Code formatted for better readability 00 01 132197270 000 132225610 000 W4A30111 000 indicates which database record has been used for programming the spare part or upgrading the appliance configuration Each peace of information is separated from the following one by a hyphen In the above example from left to right the meaning of the various fields is the following one 00 ELC field in the selected record Sometimes the ELC field may be different from the ELC that the Service Kit Code specifies 01 Progressive Number field Prog in the selected record 132197270 000 code and revision of the PNC parameters machine configuration file for Fabric Care appliances programmed in the configured board 132225610 000 code and revision of the base model parameters cycle configurat
15. feature usage data These updates Disk Space Requirements might be downloaded and installed on your machine automatically depending on your Automatic Error and Usage Reporting Update settings Installation Rules Ready to Install Installation Progress Complete Read more about Microsoft Update and Automatic Update View the Microsoft policy for SOL Server privacy and data collection 0 Send Windows and SQL Server Error Reports to Microsoft or your corporate report server This setting only applies to services that run without user interaction o Send feature usage data to Microsoft Feature usage data includes information about your hardware configuration and how you use Microsoft software and services Fig 94 SQL Server MS Express Error Reporting 2014 Electrolux Italia S p A All rights reserved 100 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Installation Rules Setup is running rules to determine if the installation process will be blocked For more information click Help Setup Support Rules Operation completed Passed 8 Failed 0 Warning 0 Skipped 3 Feature Selection Disk Space Requirements Error and Usage Reporting Hide details lt lt Installation Rules Ready to Install Installation Progress Complete Same architecture installation View detailed report Cross language installation Not applicable Existing clustered or cluster prep
16. information that you may need in order to solve installation problems 4 1 4 SOL Server installation problems Under certain circumstances the SQL Server program may encounter problems depending on the actual configuration of the PC and of the network These problems are outside the control of Electrolux In case of problems you can find in the internet plenty of information regarding tips and workarounds related to setup issues You should in particular refer to Microsoft forums dealing with the matter Experience collected so far by GTC has revealed a few problems regarding the setup of SQL Server 2008 Express Edition You can find the solution for these problems here http sidekick electrolux com SidekickPortal UsersReservedArea DownloadDetails aspx ContentID ApplicationNote3 2014 Electrolux Italia S p A All rights reserved 103 File SidekickPC UserManual EN docx Date 02 12 2014
17. of Windows XP Windows Vista Windows 7 and Windows 8 are supported Microsoft Windows Installer 4 5 Microsoft NET Framework 3 5 SP1 Microsoft WSE 3 0 Microsoft SQL Server 2008 Express Edition SP2 If in your PC you have already installed another edition of SQL Server 2005 2008 this item is not required ae i The automatic installation procedure of SidekickPC installs all software pre requisites and the SidekickPC software using default settings in an unattended way The installation procedure automatically installs Microsoft SQL Server 2008 SP2 only if it does not detect the presence of an SQL Server 2008 or SQL Server 2005 instance in the local computer The detection of the presence of SQL Server instances occurs by means of the Windows Management Instrumentation WMI technology In case the software installation procedure detects the presence of more than one instance of SQL Server the selected database instance will be the first Express Edition that WMI enumerates or if no Express Edition is present the first enumerated instance If you want to override the default installation parameters of SidekickPC you must install it manually Please refer to the appendix for further information on this matter If none of the software prerequisites is installed the target PCs needs at least 15 GB of free hard disk space The minimum RAM quantity required is 1 GB 2 GB highly recommended while the minimum processor speed required is
18. start your search either from the PNC ELC of the appliance or from the Spare Part Code that in TDS identifies the generic not configured electronic board The text field lets you enter either the PNC ELC or the Board Code You can insert optional blank and slash characters in order to increase the readability of the code that you enter 2014 Electrolux Italia S p A All rights reserved 38 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP When you click the combo box a drop down list containing the last 5 used codes appears If you click on oO image a list containing all the PNC ELC Codes or Board Codes stored in the database appears You can select one item from the generated list and you have the possibility to restrict the selection list by filling the Starts with field npn 1321202200 1321202218 13212022276 13212022434 Cy 1321202267 1321202275 1321202283 1321202515 1321202523 Fig 26 PNC ELC and Board Code List Forms When you enter the code and press either the ENTER key or the OK button SidekickPC searches for matches with the specified code in the local database If it finds the specified code the software automatically populates the form This form shows search results in 2 grids The upper grid provides the Board History that shows a list of spare board codes with related Technical Code as well as additional information In
19. test just select an item from the list and click on the icon When a test is in progress the same icon becomes red Stop test Stop test In this case you can click the icon to stop the current test and usually reset the appliance Test Description provides a short description about the selected test 1f any 2014 Electrolux Italia S p A All rights reserved ee File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP In the middle of the Monitor form there is a list of input output parameters that provide meaningful information during the tests In this list you can see the current values of the parameters Please note that SidekickPC displays all items whose values are outside the minimum maximum limits in red The program usually updates these values every second To see the detailed description of the variable in the Variable Description field just select it by clicking the corresponding item Digital I O allows you to enter the Digital I O form that displays the current state of the digital inputs and outputs in the appliance ar Graph click icon allows you to enter the Graph form that shows you some parameters in graphical form g Troubleshoot shows the list of troubleshooting procedures defined by the local database for the appliance under test Gf any For more information on the troubleshooting feature of SidekickPC please refer to the next paragraph R
20. the installation Choose the file to install as follows o Windows XP 32 bit choose windowsxP KB942288 v3 x86 exe o Windows XP 64 bit choose windowsServer2003 KB942288 v4 x64 exe o Windows Vista 32 bit choose Windows6 0 KB942288 v2 x86 msu o Windows Vista 64 bit choose windows6 0 KB942288 v2 x64 msu 3 Go to directory D Prerequisites Microsoft MSXML right click On msxm16_ x86 msi select Run as Administrator and follow the instruction accepting all defaults 4 Go to directory D Prerequisites Microsoft wsE right click on Microsoft WSE 3 0 Runtime Select Run as Administrator and follow the instruction accepting all defaults Reboot your PC 6 Open a command prompt as administrator change directory to D Prerequisites Microsoft SQLExpress write the following command and hit enter a SQLEXPR x86 ENU exe CONFIGURATIONFILE D Prerequisites Microsoft SQLExpress SQLSetupPar ini 7 Go to directory D right click on SidekickPCSetup msi select Run as Administrator 8 Click Next 2014 Electrolux Italia S p A All rights reserved Fo File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 9 You are now prompted to choose the installation folder Keep the default settings unless strictly necessary Please remember that you cannot specify special folders like C Program Files C Documents and Settings All Users Application Data or C Win
21. to configure electronic boards Sidekick is an enterprise wide system that integrates the most up to date information about Electrolux products into a client software tool The client software SidekickPC lets you quickly diagnose appliances and create spare electronic boards This is the User s Manual of this application Data integration between corporate databases and SidekickPC seamlessly occurs by means of web services that exploit the latest technologies in order to minimize update time and improve user experience and security There are many advantages in using a computer aided service tool for example 1 the possibility to diagnose the appliances in less time and in a more precise way thus reducing the amount of spare components required to fix the problem and the time of intervention SidekickPC identifies if possible the appliance to test gets and decodes the internal status of the electronic controller and it executes the diagnostic procedures and troubleshooting steps you require 2 the possibility to create spare electronic boards starting from generic boards with a programming and configuration procedure This function ensures that you create the spare part in the same way as it was originally produced in the factory 2014 Electrolux Italia S p A All rights reserved ce File SidekickPC UserManual EN docx Date 02 12 2014 AMI ANC ACK BITS BMP CCF CTI DNS ELC ESD GIF HTML IP JPG LBL MCF
22. 000009C 83 3 F60201 3 F60201 3 F60201 OUI2 Oven User Interface 2 gt ToDetect List of ANC a Mm Fig 54 Cooking board detection step For all the boards signed as detected automatically the software gets from the board all the necessary information for the identification as the Firmware and Configuration ANC Article Number Code codes and the hardware ID string HW_ID that identifies the hardware of the board on the right the panel displaying the MACS protocol messages coming from the bus amp 100 Boards identification Running a List of Boards PD1 Pot Detection 1 gt NotResponding List of ANC 4 HUN FW 561216303_E CFG 561216436_F HWID CY1 8 4 2014 8 08 PM 177 4 HC1 Hob Controller 1 gt NotResponding HC2 Hob Controller 2 gt NotResponding HC3 Hob Controller 3 gt NotResponding OC1 Oven Controller 1 gt NotResponding OC2 Oven Controller 2 gt NotResponding OC3 Oven Controller 3 gt NotResponding Timestamp 8 4 2014 8 07 PM 460 8 4 2014 8 07 PM 565 8 4 2014 8 07 PM 268 8 4 2014 8 07 PM 374 8 4 2014 8 07 PM 479 8 4 2014 8 07 PM 406 8 4 2014 8 07 PM 609 8 4 2014 8 07 PM 838 8 4 2014 8 07 PM 44 8 4 2014 8 07 PM 251 8 4 2014 8 07 PM 357 8 4 2014 8 07 PM 463 8 4 2014 8 07 PM 275 8 4 2014 8 07 PM 381 8 4 2014 8 07 PM 486 8 4 2014 8 08 PM 201 8 4 2014 8 08 PM 368 8 4 2014 8 08 PM 475 8 4 2014 8 08 PM 17 S gt D TS1 gt OUI2 TS1 gt O
23. 1 7 4503040092003F 8 4 2014 8 09 PM 415 Message Unknown HUIT gt HC1 18 2B0000000000000000000000 8 4 2014 8 09 PM 576 Message Unknown HUIT gt HC1 18 2B0000000000000000000000 8 4 2014 8 09 PM 682 Message Unknown HUI1 gt HC1 18 2B0000000000000000000000 8 4 2014 8 09 PM 384 Message Unknown HUIT gt HC1 18 2B0000000000000000000000 8 4 2014 8 09 PM 490 Message Unknown HUIT gt HC1 18 2B0000000000000000000000 8 4 2014 8 09 PM 592 Message Unknown HUIT gt HC1 18 2B80000000000000000000000 8 4 2014 8 09 PM 295 Message Unknown HUI1 gt HC1 18 2B0000000000000000000000 8 4 2014 8 09 PM 398 Message Unknown HUI1 gt HC1 18 2BO000000000000000000000 S HUI Hob User Interface 1 8 4 2014 8 05 PM 501 Message Unknown HUIT gt HC1 18 2B0000000000000000000000 Configured ANC variant 561 2165 00 Rev 000 8 4 2014 8 09 PM 805 Message Unknown HUI1 gt HC1 18 2B001 0000000000000000000 Board Name Crystal 8 4 2014 8 09 PM 912 Message Unknown HUI1 gt HC1 18 2B0010000000000000000000 FW 561216303 Rev _E 8 4 2014 8 09 PM 16 Message Unknown HUI gt HC1 18 2B001 0000000000000000000 CFG 561216436 Rev __F 8 4 2014 8 09 PM 828 Message Unknown HUI1 gt HC1 18 2B0010000000000000000000 _ HWID CY1 8 4 2014 8 09 PM 934 Message Unknown HUIT gt HC1 18 2B0010000000000000000000 i i Platform HOTSWCFG 8 4 2014 8 09 PM 39 Message Unknown HUIT gt HC1 Fig 60 Cooking Bus Unit form e Board Id Unit T
24. 4 Electrolux GTC SOFTWARE DEVELOPMENT GROUP SIDEKICK PC USER S MANUAL VERSION 3 4 2014 Electrolux Italia S p A All rights reserved File SidekickPC UserManual EN docx Date 12 2 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Contents eg MINS ODS TION crar EE E OE EE E E 4 1 1 ACRONYMS AND ABBREVIATIONG 0000 cc ccccsssssssssessesseeeeeeseseeesseesseeeeeeeeeees 5 DM id REQUIREMENT sore tesscinee a tae coke En sasdosaacenstegtvendevaneancdvalss 6 1 3 AUTOMATIC SOFTWARE INSTALLATION cc ccccceeeeeeeeeeeeeeeeeeeeeeeeeeeees 7 1 3 1 Preliminary step for Windows 8 00 ccssesessccceceeceseeeseeceeeeeeeaeeeseeeceeeeessasaeseeeeeees 8 1 3 2 Overriding the default installation folder eeccceccccccceeeesseeeecceeeeesaaeeeeeeeeees 9 1 3 3 Setup of the USB drivers for the Appliance Connection Kit cc eeeeeeeeeeeees 1 Log Ne TM St al DS SC ACI ica cies nenasad E E 12 1 4 SOFTWARE INTTIALIZA TION svsdisczcacnanivesusasecsvavaacensdesteezcosuusivecussuececavauderodestaescaoeuss 13 CAT ee COSC Z NCU VODcars ecsnuigatir an A A E conser ed E aaeesusts 13 Pa EE WEIN E E este secaunesecl cee sabes 15 Meee ARC TAN E cee senescent a E 16 1 4 4 Software Auto Update x s4a aacaescccttnsasaaanassaboosonsccannsdocatecnssaaaetanboosro ssaadanehecetenenseasanes 21 kaa NANA UV A e E E E E A E 2 2 EE WV AEC ONIN CG TOUINS wissuciawstsnstswactaccusuctacessectuctuwshssseustetacensectscesseccuctusthssccss
25. 6 27 2 Select nothing selected Fig 40 Label Layout Designer Variables 2014 Electrolux Italia S p A All rights reserved E3 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The Part Number variable displays the part number as entered by the operator as explained later in this section You can however start from one of the provided samples that support extended information 1 Sidekick PCExtInfo 77x20mm Ibl 2 SidekickPCExtInfo 77x25mm Ibl Even if you start from one of the above samples you must open the Layout Designer and adjust the label settings to your actual printer You can do that by means of the Page Setup command that you can find in the Projects menu This command opens the Layout dialog box 6 Layout e Regions Layout Definition El Printer Settings Printer Name El Paper Size Orientation Duplex Force Paper Size Number of Copies Paper Bin Size Adjustment Sort Copies Use Physical Page 77 0 mm x 25 0 mm Ricoh Aficio MP C3000 PCL6 SL A4 210 0 mm x 297 0 mm Portrait Use Printer Setting No 1 Automatically Select Keep Scale Use Printer Setting Yes Printer Name unavailable Name of the Printer If a warning icon is displayed the printer is Fig 41 Label Layout Designer Dialog box This dialog box provides the Printer Settings section where you can select the Printer Name S 2014 Electro
26. A All rights reserved 98 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Setup Support Rules Setup Support Rules identify problems that might occur when you install SQL Server Setup support files Failures must be corrected before Setup can continue Setup Support Rules Operation completed Passed 10 Failed 0 Warning 1 Skipped 0 OEE EE Disk Space Requirements Error and Usage Reporting Hide details lt lt Installation Rules Ready to Install Installation Progress Rule Status Complete Fusion Active Template Library ATL Passed g Performance counter registry hive consistency Passed Previous releases of SQL Server 2008 Business Intelligence Devel g Previous CTP installation Passed Microsoft NET Application Security Passed Q Edition WOW64 platform Passed Q View detailed report Windows PowerShell Passed A Windows Firewall Warning Fig 91 SOL Server MS Express Setup Support Rules You can select the feature below Then press Next Feature Selection Select the Express with Advanced Services features to install For clustered installations only Database Engine Services and Analysis Services can be clustered Setup Support Rules Features Description Feature Selection Server features are instance aware and have Disk Space Requirements Shared Features their own registry hives They supp
27. ALLED Press any key to continue m Fig 2 Automatic setup end of procedure There is the possibility that during the setup something goes wrong In order to help you solve setup problems Electrolux has documented all known setup issues and workarounds You can find the solution for these problems here http sidekick electrolux com SidekickPortal UsersReservedArea DownloadDetails aspx ContentID ApplicationNote3 In case you have problems with the automatic setup procedure you should try installing SidekickPC in a manual way Please refer to the Appendix for information concerning the manual setup 1 3 1 Preliminary step for Windows 8 In the following we document the step that must be done manually when installing SidekickPC on Windows 8 before launching the AutoInstall cmd file This step cannot be automated and consists in enabling the NET 3 5 Framework This step is not needed with any other Windows operating system Please follow these instructions 2014 Electrolux Italia S p A All rights reserved E File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 1 Open the Control Panel and click on Programs t B Control Panel Adjust your computer s settings System and Security Review your computer s status Save backup copies of your files with File History Find and fix problems Network and Internet View network status and tasks Choose ho
28. ATE PNC UPDATE Expected Left Time PNE List Fig 10 Update Dialog 2014 Electrolux Italia S p A All rights reserved a7 File SidekickPC UserManual EN docx Date 02 12 2014 4 Electrolux GTC SOFTWARE DEVELOPMENT GROUP The Remote Settings section lets you specify the connection options for the web service User Name CTiUser Connection timeout 240 Password eeececce URL http sidekick electrolux com Sidekick Service2 Sidekickservice asmx i Update URL http sidekick electrolux com Sidekick Portal Media Sidekick PC Upgrade manifest xml v Fig 11 Remote Settings section 1 User Name and Password allow you to specify your personal credentials to access the web service You should use the User Name and Password that you receive by mail when your license is activated You can use the same credentials to enter also the reserved area in the Sidekick web portal that depending on the different situations you can reach with one of the following addresses a http sidekick int electrolux com SidekickPortal b http sidekick electrolux com SidekickPortal Also for the URLs of the Sidekick web portal are valid the same remarks as the URLs for the web service 2 Service URL the intranet or internet address to reach the web service Depending on the different situations you can use one of the following URLs a http sidekick int electrolux com SidekickService2 SidekickService asmx b htt
29. Bootstrap Log 20141201_222429 ConfigurationFile ini lt Back Cancel Help Fig 96 SOL Server MS Express Ready to Install 2014 Electrolux Italia S p A All rights reserved 101 File SidekickPC UserManual EN docx Date 02 12 2014 4 Electrolux GTC SOFTWARE DEVELOPMENT GROUP Complete Your SQL Server 2008 installation completed successfully Setup Support Rules Summary log file has been saved to the following location Feature Selection C Program Files Microsoft SOL Server 100 Setup Bootstrap Log 20141201 222429 Summary lara Error and Usage Reporting Information about the Setup operation or possible next steps Installation Rules Ready to Install Your SQL Server 2008 installation completed successfully Installation Progress Complete ess Supplemental Information The following notes apply to this release of SOL Server only Microsoft Update For information about how to use Microsoft Update to identify updates for SOL Server 2008 see the Microsoft Update Web site lt http go microsoft com fwlink Linkld 108409 gt at http go microsoft com fwlink Linkld 108409 Reporting Services Fig 97 SOL Server MS Express Complete 2014 Electrolux Italia S p A All rights reserved 102 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP TROUBLESHOOTING SETUP PROBLEMS In this section you can find additional
30. ENDIX This appendix describes the manual software installation Sometimes you may need to execute a manual installation for example in order to override default setup options or for investigating setup problems using the automatic software installation 4 1 MANUAL SOFTWARE INSTALLATION This paragraph describes the sequence of steps in a typical setup procedure on a PC without any additional installed software we assume that the SidekickPC installation CD is on the D unit Setup steps may vary depending on the actual operating system and software configuration of the PC You must log on as full Administrator in order to make the installation of the software 4 1 1 SidekickPC Setup Install Only Requirements 1 Go to directory D Prerequisites right click on Install OnlyRequirementsAndPause cmd select Run as Administrator 2 A reboot will be forced at the end of batch Once your PC has rebooted please re launch tInstall OnlyRequirementsAndPause cmd At the end the installation of the requirements will complete 3 Go to step 7 Install one requirement at time 1 If installing on Windows 8 execute the step documented in chapter 1 3 1 2 If installing on Windows XP or Vista go to directory D Prerequisites Microsoft Windows Installer choose a file to install right click on it select Run as Administrator and follow the instruction accepting all defaults you will be asked to reboot your PC accept and the proceed with
31. Electrolux GTC SOFTWARE DEVELOPMENT GROUP Board Id CAVITY Load _ACT POS where e Board Id e CAVITY can be FIRST or SECOND and represent the cavity to which the load is connected depending on current oven system single or double cavity system e Load ACT POS Monitor cf fe sidekickPC Monitor OCi1 FIRST GRILL_ACT POS OC1 FIRST REAR_ACT POS 0C1 FIRST BOTTOM_ACT_POS Oe 1 Test Start Test RST CL_F_LSPD_ACT POS IRST COOK_FAN_ACT POS IRST LAMP_ACT POS RST WASTE_AIR_ACT POS RST STEAM_ACT POS Fig 66 Cooking Monitor form i us oes es es ee ee DiqitallO gt Parameter oct cer gt cavty end Digital Outpl PE o_o idi In the middle of the Monitor form there is a list of input output parameters that provide meaningful information during the tests In this list you can see the current values of the parameters Please note that SidekickPC displays all items whose values are outside the minimum maximum limits in red The monitoring is achieved by sending or sniffing messages in the communication bus To see the detailed description of the variable in the Variable Description field just select it by clicking the corresponding item The Graph button allows you to enter the Graph form that shows you some parameters in graphical form The Reset Alarm button is disabled because this functionality is not being implemented The Troubleshoot button shows the list of
32. Electrolux GTC SOFTWARE DEVELOPMENT GROUP Fig 78 2 Accept the license agreement then press Next e e r e e e E E E E T E E e E E e E License Terms To install SQL Server 2008 R2 you must accept the Microsoft Software License Terms License Terms Setup Support Files MICROSOFT SOFTWARE LICENSE TERMS MICROSOFT SQL SERVER R2 EXPRESS These license terms are an agreement between Microsoft Corporation or based on where you live one of its affiliates and you Please read them They apply to the software named above which includes the media on which you received it if any The terms also apply to any Microsoft updates supplements Internet based services and sunnort services accept the license terms o Send feature usage data to Microsoft Feature usage data includes information about your hardware configuration and how you use SQL Server and its components See the SOL Server 2008 R2 Privacy Statement for more information Fig 79 SOL Server 2008 Express Setup License Agreement 2014 Electrolux Italia S p A All rights reserved 91 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 You can select the features below Then press Next Feature Selection Select the Express features to install Setup Support Rules Description a ee Instance Features Server features are instance aware and have Installation Rules Datab
33. Express with Advanced Services Enter the product key Fig 88 SOL Server MS Express Setup 2014 Electrolux Italia S p A All rights reserved 97 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Accept the license agreement then press Next License Terms To install SQL Server 2008 you must accept the Microsoft Software License Terms Product Key License Terms Setup Support Files These license terms are an agreement between Microsoft Corporation or based on where you live one of its affiliates and you Please read them They apply to the software named above which includes the media on which you received it if any The terms also apply to any Microsoft updates supplements Internet based services and support services for this software unless other terms accompany those items If so those terms apply BY USING THE SOFTWARE YOU ACCEPT THESE TERMS IF YOU DO NOT ACCEPT THEM DO NOT USE THE SOFTWARE accept the license terms Fig 89 SOL Server MS Express Setup License Terms Setup Support Files Click Install to install Setup Support files To install or update SQL Server 2008 these files are required The following components are required for SQL Server Setup Feature Name Status seupsuponies SSCS Fig 90 SQL Server MS Express Setup Support Files 2014 Electrolux Italia S p
34. HOTSWCFG000 561216526001 561216526 PM 413 Micro Write Time 39084 ms Fig 36 Programming Log Dialog The Programming Log dialog shows you information regarding board configuration activities The program is able to keep a track of all boards that have been configured in the workstation Each record stores the information regarding a programming operation The meaning of each field in the programming log record is the following Event Date date and time of the programming operation Event Type a string that identifies the result of programming ERROR SUCCESS Log Code a short string that stores the code as inserted by the operator Description additional information regarding the programming operation PNC ELC the PNC ELC in the database record selected for programming the board Prog the progressive insertion number that identifies the database record selected for programming the board Service Kit Code the service kit code related to the spare board to configure Naked Board Code the code of the naked board Naked Board Code From TDS the code of the naked board as specified in the TDS database Naked Board Firmware is the firmware identification string in the board before the configuration step MCF code and revision of the PNC parameters stored in the board For Fabric Care and Dish Care appliances this field refers to the Machine Configuration File MCF For a Food Preparation board and this fi
35. MDAC MDI MMC PC PNC PNG Prog SKC SP1 SSE TCP TDS TIFF URL USB WMI WSE A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 1 1 ACRONYMS AND ABBREVIATIONS Appliance Mini Interface Article Number Code Appliance Connection Kit Background Intelligent Transfer Service Bitmap File Cycle Configuration File Cross Technology and Innovation Domain Name System Engineering Level Code Electrostatic Discharge Graphic Interchange Format Hyper Text Markup Language Internet Protocol Graphics file type developed by the Joint Photographic Experts Group Label Definition File extension Machine Configuration File Microsoft Data Access Components Multiple Document Interface Microsoft Management Console Personal Computer Product Number Code Portable Network Graphics Progressive Insertion Number Service Kit Code Service Pack 1 Service Support Europe Transmission Control Protocol Technical Documentation System Tagged Image File Format Uniform Resource Locator Universal Serial Bus Windows Management Instrumentation Web Services Enhancements 2014 Electrolux Italia S p A All rights reserved ra File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 1 2 SYSTEM REQUIREMENTS Software prerequisites for SidekickPC are the following 1 Microsoft Windows XP SP3 Vista Windows 7 except the Starter Editions and Windows 8 Both 32 bit and 64 bit versions
36. OL Server 2008 Fig 86 SOL Server MS Express Setup Welcome 2014 Electrolux Italia S p A All rights reserved 96 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Setup Support Rules Setup Support Rules identify problems that might occur when you install SQL Server Setup support files Failures must be corrected before Setup can continue Setup Support Rules Operation completed Passed 6 Failed 0 Warning 0 Skipped 0 Hide details lt lt View detailed report Minimum operating system version Passed J Setup administrator Passed Restart computer Passed Windows Management Instrumentation WMI service Passed Consistency validation for SOL Server registry keys Long path names to files on SQL Server installation media Passed Fig 87 SQL Server MS Express Setup Setup Support Rules Product Key Specify the edition of SQL Server 2008 to install Product Key Specify a free edition of SQL Server or provide a SQL Server product key to validate this instance of SQL Server 2008 Enter the 25 character key from the Microsoft certificate of authenticity or product packaging If you specify Enterprise Evaluation the instance will be activated with a 180 day expiration Setup Support Files To upgrade from one edition to another edition run the Edition Upgrade Wizard License Terms Specify a free edition
37. PC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP VERY IMPORTANT NOTES The board may become unusable if the board programming operation fails for any reason During the programming procedure it is highly recommended not to detach the connection cables not to switch off the interface module not to touch the board to prevent Electro Static Discharge ESD damage risk or otherwise interrupt the operation since the board may become unusable Interrupting a programming operation may lead to an unusable naked board In the above cases recovering the board may require special programming tools This program does not provide this capability 3 3 1 Special Case of failure during configuration During configuration there is a special case of failure that can be worked around with the user intervention At the moment of this writing the only boards that could manifest this type of failure belong to the Food Preparation product line This kind of failure happens at the beginning of the configuration procedure The user will be presented with a wizard that guides through a sequence of steps at the end of the procedure the user will have a chance to configure the board with different settings This procedure must be used exclusively only if configuring a standalone board i e a single board outside the appliance This is the wizard that will appear Detecting boards Your board has NOT be
38. RMATION ssssssssssssssssssssssssssssssssssssssssssssssssssssssss 81 Bs APPEN DIN oaeo 86 4 1 MANUAL SOFTWARE INSTALLATION ee eccccccseeeeeeececeeeeeeeeeeeeeeeeeeeeeees 86 A Nea SURI KI SCUUD e E E E 86 Install Only Requirements c cc cecccccccccccccceeeessecceceeeeaaeeesseeeeeeeeeeaseeseeeceeseeesauaaneeeeeess 86 TS alll OMe requirement AL Tiie seas ocence tienen enna a E a rii 86 2014 Electrolux Italia S p A All rights reserved ee File SidekickPC UserManual EN docx Date 02 12 2014 4 Electrolux GTC SOFTWARE DEVELOPMENT GROUP 4 1 2 SQL Server 2008 R2 Express Setup cccecccsssssseeecccecceeeeeeeeeaaaeessessseeeeseeeeeeeees 90 4 1 3 SQL Server 2008 Management Studio Express Setup cccccssssessesseseeeeeeeeeeeees 96 4 1 4 SQL Server installation proDleMs x i0 01 iasas aasieannevsatconensavsenentanconeasasavntpantacaedeaseener 103 2014 Electrolux Italia S p A All rights reserved E File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 1 INTRODUCTION Sidekick Enterprise Solution is a standard system designed by the Global Technology Center GTC department of Electrolux for the after sales support organization The main target of this system is to provide field support engineers with a handy tool that together with proper interface modules simplifies the execution of diagnostic procedures and that allows an easy way
39. ST 5 Service Kit Code 973 914791 101 004 Spare Board Code 132 40 17 20 79 Firmware Code W1E00253 000 Base Model Parameters Code 1321240416 018 PNC Parameters Code 132133130 001 Platform EWM 1000 Tests and Alarms Fig 68 Identification Form This form provides a first group of information PNC ELC the PNC ELC in the database record selected Prog the progressive insertion number that identifies the database record selected it is selected the maximum Prog value Factory Code the code of the factory where the appliance is been produced Production Date the date of production of the appliance Brand brand of the corresponding appliance Model model of the corresponding appliance 2014 Electrolux Italia S p A All rights reserved EN File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The remaining groups of the grid define the list of board associated to the specified appliance The name of the group is the name of the electronic board For each board the following information is shown Service Kit Code spare part number of the configured board Spare Board Code spare part number of the not configured board the code of the generic board that the Sidekick user should use for creating the spare board for the specified PNC ELC Firmware Code a code that identifies the firmware with revision PNC Parameters Code a code that identifies the configuration parameters wi
40. Server Express is ready to install Press Next 2014 Electrolux Italia S p A All rights reserved 94 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 6 Wait until the end of setup then press Finish Complete Your SQL Server 2008 R2 installation completed successfully Setup Support Rules Feature Selection Installation Rules Instance Configuration Disk Space Requirements Server Configuration Database Engine Configuration Error Reporting Installation Configuration Rules Installation Progress Complete Summary log file has been saved to the following location CAProgram Files x86 Microsoft SOL Server 100 Setup Bootstrap Log 20141130 710419 Summary lara pc 2017141130 210419 tet Information about the Setup operation or possible next steps i Your SOL Server 2008 R2 installation completed successfully Supplemental Information The following notes apply to this release of SOL Server only Microsoft Update For information about how to use Microsoft Update to identify updates for SOL Server 2008 R2 see the Microsoft Update Web site at http qo microsoft com fwlink Linkld 103409 Fig 85 SOL Server 2008 Express Setup End 2014 Electrolux Italia S p A All rights reserved 95 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 4 1 3 SOL Server 2008 Management Studio Expr
41. UI2 HUIT gt HC1 HUIT gt HC1 HUI1 gt HC1 TS1 gt HUI HUI1 gt TS1 TS1 gt HUI HUI1 gt TS1 HUI1 gt HC1 HUI gt HC1 HUI1 gt HC1 HUI1 gt HC1 HUI1 gt HC1 HUI1 gt HC1 HUIT gt HC1 HUI1 gt HC1 HUI1 gt HC1 HUI gt HC1 Length Message Bytes 3 F60201 3 F60201 18 2B0000000000000000000000000000009C 83 18 2B0000000000000000000000000000009C 83 18 2B0000000000000000000000000000009C 83 3 F60212 14 F603124359310000000000000000 3 F60202 14 F603023536313231363433365F 46 18 2B0000000000000000000000000000009C 83 18 2B0000000000000000000000000000009C83 18 2BO0000000000000000000000000000009C 83 18 2B0000000000000000000000000000009C 83 18 2B0000000000000000000000000000009C 83 18 2B0000000000000000000000000000009C 83 18 2B0000000000000000000000000000009C 83 18 2B0000000000000000000000000000009C 83 18 2B0000000000000000000000000000009C 83 18 2B00 10000000000000000000000000005A 74 18 2B0010000000000000000000000000005A 741 HUI1 gt HC1 WH Fig 55 Cooking ANC retrieval step File SidekickPC UserManual EN docx Date 02 12 2014 2014 Electrolux Italia S p A All rights reserved Pa A Electrolux GTC SOFTWARE DEVELOPMENT GROUP When identification session startup is completed the software retrieves the power board configuration in order to get the load configuration and interpreter it only loads that are present will be shown
42. a S p A All rights reserved 20 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 5 the Enable log option creates a log file during the update process This option is useful for troubleshooting purposes The Start update command both starts the auto update of the software and the update of the local database 1 4 4 Software Auto Update Every time you click on Start update button the software checks if there is a software update available If not the process continues with the update of the local database Instead in case an update is available a dialog box that specifies a short description of the upgrade is shown SidekickPC j X An update for the SidekickPC application is available Do you want to download it before updating the local database Update to SidekickPC 3 1 0 0 This is an upgrade for your SidekickPC software This upgrade provides many enhancements to the version that you have currently installed in your PC A Fig 13 Optional Software Update Notification If the update is mandatory the software informs you that the update will be applied before proceeding with the local database update If the update is instead optional you can skip it and start immediately the database update By clicking the Yes button the download of the upgrade files starts During the download of the software upgrade file the Update dialog box shows you a progress ba
43. ade manife st xml b http sidekick electrolux com SidekickPortal Media SidekickPCUpgrade manifest xml Addresses containing the int electrolux portion are only visible from inside the Electrolux network or through the Access Manager application intranet Electrolux may change or remove some of the above URLs in the future For this reason you should ask Service Support Europe to know which address you should actually use in your case 5 amp Test connection command allows you to connect to the web portal to verify if you have specified the correct internet address The Local Database Settings section lets you specify the connection options for the local SQL Server database SQL Server flocal SQLEXPRESS Connection timeout 15 Database Sidekick PC Command timeout 30 Use Windows NT integrated security Use SQL Server user name and password User Name Sidekick PC User Password eeveeesccececce v Fig 12 Local Database Settings AR 1 SQL Server the name of the SQL Server instance that stores your local database By default the instance name is local SQLEXPRESS You select the server name at installation time only if you perform the manual installation procedure as this document describes in the appendix 2014 Electrolux Italia S p A All rights reserved pa File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 2 Database th
44. are Board Information command that allows you to see all information from TDS Technical Documentation System database about a spare board code the replacement history and the list of all PNC ELC that are related to the selected board The next paragraph describes this function The Help menu contains only the command to display the About Dialog box 2014 Electrolux Italia S p A All rights reserved ES File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 1 Spare Board Information Form The Spare Board Information window displays all information about a spare board starting either from the board code with check digit or from the PNC ELC of the appliance n Spare Board Information a ma Enter the boardde or the PNCYELC of the appliance or select it from a list that you can view by clicking the magnifying glass You can insert optional blank and slash 9 characters to increase the readability of the code Then press Enter By PNC ELC Replaced Spare Part Comment Modified Date Code 125724015 ENVOG L 4 2011 10 13 AM Spare Part benig Code 14257240125 1257240117 125724011 1257240125 1257240109 125724010 1257240117 HIGH QU 3102009 Production Date Model pes ann a ri fay a ooa o ar 00685612 20797 Fig 25 Spare Board Information Form In the top side of this form there is the Selection group that lets you choose search criteria You can
45. ared instance Passed Reporting Services Catalog Database File Existence Reporting Services Catalog Temporary Database File Existence Not applicable SQL Server 2005 Express tools D e cu w W i w a wi uw n uw un uw m m m m m amp I amp a ma a Operating system supported for edition FAT32 File System SQL Server 2000 Analysis Services 64 bit install action Instance name Previous releases of Microsoft Visual Studio 2008 Fig 95 SQL Server MS Express Installation Rules SQL Server Management Studio Express is ready to install Press Install Ready to Install Verify the SQL Server 2008 features to be installed Setup Support Rules Ready to install SQL Server 2008 Feature Selection S Summary Disk Space Requirements Edition Express with Advanced Services Error and Usage Reporting Action Install ea oe B General Configuration B Features Ready to install Management Tools Basic Installation Progress i Instance configuration Complete i Instance Directory C Program Files Microsoft SQL Server E Shared component root directory Shared feature directory c Program Files Microsoft SQL Server i Shared feature WOW64 directory c Program Files x86 Microsoft SOL Server 6 Error and Usage Reporting Usage Reporting False i Error Reporting False Configuration file path C Program Files Microsoft SQL Server 100 Setup
46. ase Engine Services their own registry hives They support Instance Configuration _ SQL Server Replication multiple instances on a computer Tso Spare Repar Shared Features o 2 SOL Client Connectivity SDK eg eee Redistributable Features Database Engine Configuration Error Reporting Installation Configuration Rules Installation Progress Complete Select All Unselect All Shared feature directory C Program Files x 6 Microsoft SQL Serveri a Fig 80 SOL Server 2008 Express Setup Feature Selection 2014 Electrolux Italia S p A All rights reserved Ea File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Instance Configuration Specify the name and instance ID for the instance of SQL Server Instance ID becomes part of the installation path Setup Support Rules O Default instance Feature Selection ase Installation Rules Instance Configuration Disk Space Requirement ance Instance root directory C Program Files x 6 Microsoft SOL Server bga Server Configuration Database Engine Configuration Error Reporting Installation Configuration Rules Installation Progress Complete Installed instances Instance Name Instance ID Features Edition Version Fig 81 SQL Server 2008 Express Setup Instance Configuration SOL Server directory C Program Files x36 Microsoft SOL Server MSSQL10_50 50QLExpress Server Configuration Specify the service a
47. ase Update The update of the local database starts when you press the Start update button and either there is no software update available or after that you have decided to skip an update that is not mandatory 2014 Electrolux Italia S p A All rights reserved Pe File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Depending on your update options and internet connection speed the update process may require a long time to complete During the update a progress bar and some feedback messages indicate the state of the update process The update occurs within a local database transaction This means that if you press Cancel update or any error occurs during the update all changes to the local data will be roll backed and the local data will stay unchanged Changes to the local data are committed only at the end of the update if no error occurs The Cancel update command cancels the update procedure The OK button closes the dialog and saves the settings you have changed The Cancel button closes the dialog without saving the settings you have changed As previously specified prior using SidekickPC for the fist time you must execute a Full update Please click the Test Connection 2 in the Remote and Local Database sections to check if the connections to the remote web service and to the local database work If necessary select the Full Update option and then press the Start upda
48. bleshoot gt z Reset Alarm Variable Current cycle state Description y A There is an available troubleshooting procedure for the current alarm Input Output parameters Fig 49 Available Troubleshooting Procedure 2014 Electrolux Italia S p A All rights reserved Pa File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP If you click the Troubleshoot icon you can see the Troubleshooting List dialog E Cnncox Npouezyp no yctpaHeHuto HenonagoK oe E 5A xa Cnmcok npouezyp All LEDs on the circuit are switched off E11 Difficulty in filling during wash phase E13 Water leakage E21 Difficulties in draining E23 Malfunction of drain pump triac E24 Fautt in sensing circuit of drain pump triac E33 Anti boiling and 1st level incongruence E35 Water level too high E36 anti boiling pressure switch faulty E37 1st level pressure switch faulty anti flooding pressure switch faulty Probiems with door lock Problems with aperture of the door Problems with the door triac Door closure sensing circuit faulty Door triac sensing circuit faulty Motor power triac short circuited No signal from the motor tachymetric Motor triac sensing circuit faulty Motor relay contacts sticking Insufficient heating during washing Overheating during washing Fig 50 Troubleshooting List This dialog shows the list of a
49. bleshooting Fig 70 Test And Alarm Form This form shows a drop down control named Test containing a test selection list by selecting a test you can see the corresponding description into the Test Description textbox Below there is another drop down control named Alarm containing a list of all alarm codes by selecting one alarm code the corresponding description is shown in the Alarm Description textbox The Troubleshooting button allows you to select and execute troubleshooting procedures in off line mode The troubleshooting button is enabled only if there is at least one procedure available If you press this button you can see the Troubleshooting List dialog 2014 Electrolux Italia S p A All rights reserved 84 File SidekickPC UserManual EN docx Date 02 12 2014 4 Electrolux GTC SOFTWARE DEVELOPMENT GROUP JF SidekickPC 3 0 0 0 File Options Commands Window Utility Help E Test And Alarms oS e3 amp Troubleshooting List SidekickPC Procedure list All LEDs on the circuit are switched off Test And Alarms E11 Difficulty in filling during wash phase E13 Water leakage E21 Difficulties in draining Test z B x E23 Malfunction of drain pump triac E24 Fautt in sensing circuit of drain pump triac Test Description No test selected E33 Anti boiling and 1st leve incongruence E35 Water level too high E36 anti boiling pressure switch faulty
50. ccounts and collation configuration Setup Support Rules Service Accounts Feature Selection Installation Rules Instance Configuration i Account Name Disk Space Requirements SQL Server Database Engine NT AUTHORITY NETW Automatic y A SQLSeverBiowser NTAUTHORTWLOCA piama v Database Engine Configuration Error Reporting j s Use the same account for all SQL Server services Installation Configuration Rules Installation Progress Complete Microsoft recommends that you use a separate account for each SQL Server service Fig 82 SQL Server 2008 Express Setup Server Configuration 2014 Electrolux Italia S p A All rights reserved 93 File SidekickPC UserManual EN docx Date 02 12 2014 4 Electrolux GTC SOFTWARE DEVELOPMENT GROUP Database Engine Configuration Specify Database Engine authentication security mode administrators and data directories Setup Support Rules Feature Selection Installation Rules Instance Configuration Disk Space Requirements Server Configuration Database Engine Configuration Error Reporting Installation Configuration Rules Installation Progress Complete Account Provisioning Data Directories User Instances Specify the authentication mode and administrators for the Database Engine Authentication Mode 2 Ys Windows authentication mode Mixed Mode SQL Server authentication and Windows a
51. ce File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Fig 17 Appliance backside view e Typical washing machine example slide the top cover back and if necessary remove the plastic shield from the electronic board using the plastic tips which you find at each end In some types of appliance you only need to open the plastic tip that protects the interface connector in the electronic board e Connect the adapter module to the appliance using the interface cable as shown in the following picture ee ee ee ee ae Fig 18 Appliance with adapter connected e Connect back the appliance to the power supply and turn it on e Turn on the adapter module if it has a separate power supply e Connect the adapter module to the PC using the USB cable 2014 Electrolux Italia S p A All rights reserved Pa File SidekickPC UserManual EN docx Date 02 12 2014 4 Electrolux GTC SOFTWARE DEVELOPMENT GROUP Fig 19 Laptop PC backside view e Run the SidekickPC software The above sequence of steps guarantees user s safety and reduces the risk of damage due to electrostatic charges It also avoids the storage of the FREQUENCY OF APPLIANCE INCORRECT EH or EBI in Fabric Care appliances alarm that is generated when the board is supplied by the interface module instead of the mains power supply 230 VAC VERY IMPORTANT NOTE Since the interface modu
52. cessary power to the board during the configuration procedure without the need of connecting the mains supply Before handling the electronic board you should discharge your body from possible electrostatic charges by touching one conductive object connected to earth In addition you should never touch both neither the board nor the adapter module interface connector during configuration program download and in general when the board supply is present These precautions reduce the risk of damaging the electronic board because of electrostatic discharges You should do the following steps to disconnect the PC from the spare board e Disconnect the USB cable from the PC e Important wait at least 5 seconds BEFORE touching the board or the interface cable to prevent Electro Static Discharge ESD damage risk e Disconnect the adapter module interface cable from the board 2 5 DETAILS FOR MACS CABLE CONNECTIONS When using the Sidekick MACS cable it is important to properly set the Secondary Power Switch in the Appliance Mini Interface AMI With this switch you select if the AMI module should provide or not power supply to the target board 2014 Electrolux Italia S p A All rights reserved Ee File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP SECONDARY POWER SWITCH Fig 21 AMI Power switch When the Secondary Power Switch is in the ON position the USB
53. dows System32 If you do it the setup will show you an error message and rollback the entire process This limitation is due to a compatibility issue related to the Microsoft Vista operating system Select Installation Folder The installer will install Sidekick PE to the following folder Ta ingtall in this folder click Next To install to a different folder enter it below or click Browse Folder CME lectrolus s Sidekick PES Browse Disk Cost Install Sidekick PC for yourself or for anyone who uses this computer Everyone Just me Cancel Fig 72 Select Installation Folder 10 You will be asked to choose the settings of the Database that it 1s going to automatically create It is possible to specify a database and login created with a previous installation of the software Keep the default settings unless strictly necessary Data Source identifies the SQL Server instance that will hold the local database Database is the name of the local database User ID and Password are the credential of the login to the local database Please remember that by default SidekickPC uses Mixed Authentication to connect to the local database Database Settings Specify local database settings old database version will be deleted Data Source local SQLEXPRESS Database SidekickPC User ID SidekickPCUser Password SidekickPCUser Cancel lt Back 2014 Electro
54. e Fig 32 Quantity Definition 2014 Electrolux Italia S p A All rights reserved 44 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP After the quantity definition press the ENTER key again and you are ready to start the configuration This means that you can connect the appliance board to the PC and press OK to start the programming procedure File Options 91452570600 Brand AEG Electrolux Model L86850 Connect the naked board to the PC by means of the adapter Power on the naked board Press the OK button to start the configuration or the ESC key to abort it Item 1 1 Waiting to start programming Selected Serial Port COM3 Waiting to start programming Normal Mode Fig 33 Start Programming When you press the OK button to start the configuration of the board at first the program identifies the naked board If the naked board you are using is not suitable for the appliance model you have selected SidekickPC issues an error message and prevents you further actions with the board Otherwise it immediately starts the board configuration procedure The board configuration procedure occurs using the information contained in the local database During the execution of this command the target device goes into a special mode After the programming procedure SidekickPC resets the board and it performs a check of the configuration 2014 Electro
55. e is turned on MI NET Framework 3 5 includes NET 2 0 and 3 0 NET Framework 4 5 Advanced Services Active Directory Lightweight Directory Services J Hyper V Internet Explorer 10 _ Internet Information Services d Internet Information Services Hostable Web Core J Media Features d Microsoft Message Queue MSMO Server d Network Projection Print and Document Services 6 E H amp 5 0 0O K O O K O C e m 5 Yy Cancel 4 Click OK If not already installed Microsoft NET 3 5 will be then downloaded and installed automatically by Windows You can then proceed with the installation procedure 1 3 2 Overriding the default installation folder If you want to install SidekickPC in an automatic way but not in the default folder C Electrolux SidekickPC you can open the AutoInstall cmd file with any text editor such as for example Notepad and change the following line 2014 Electrolux Italia S p A All rights reserved 9 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP SET SK DIR C Electrolux SidekickPC You should assign to the SK_DIR environment variable the full path of the target directory For example if you want to install the software in the D driver instead of the C one you can change the line in the following way SET SK DIR D Electrolux SidekickPC Then you should save the file and qu
56. e name of the local Sidekick database By default the database name is SidekickPC You choose the database name at installation time only if you perform the manual installation procedure as this document describes in the appendix 3 the Use Windows NT Integrated Security option allows you to access the database through the integrated security of the operating system 4 the Use SQL Server user name and password option allows you to access the database by means of explicit credentials This is the default way to access to local database The User Name and Password fields allow you to specify your personal credentials to access the database You choose the user name and the password to access the local database at installation time only if you perform the manual installation procedure as this document describes in the appendix 5 with the Connection Timeout and Command Timeout you can specify the connection and command timeouts in seconds for the operations related to the local database Usually you do not need to alter these settings 6 Test Connection command allows you to connect to the database to verify if you have specified the correct settings The Update Settings section lets you specify the type of the update 1 Quick update use this option if you want to perform a full update of the local database This method uses a plain HTTP download of all zip file which is on Sidekick remote server 2 Full update use this option if you
57. eld shows a dummy string For a Food Preservation board this field shows the configuration code and revision of the complete board 2014 Electrolux Italia S p A All rights reserved 50 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP e CCF code and revision of the base model parameters stored in the board For Fabric Care and Dish Care appliances it refers to the Cycle Configuration File CCF For Food Preparation and Food Preservation boards this field shows the configuration code and revision of the complete board e Configured Board Firmware For Fabric Care and Dish Care appliances this field shows the firmware identification string in the board after the configuration step For Food Preparation and Food Preservation boards this field shows the configuration code without revision of the complete board e Configured Board SN serial number stored in the configured board if any The serial number provides the date and time of the programming operation It 1s a decimal number with the following format YYMMDDHHmm YY programming year modulus 40 0 39 gt 39 2039 00 2040 MM programming month 01 12 gt 01 Janaury 12 December DD programming day 01 31 HH programming hour 00 23 mm programming minute 00 59 Example 708081155 gt this serial number indicates that the board has been programmed on the 8th August 2007 at 11 55 AM e Algorithm Name the al
58. en recognized If you are programming a standalone board then press the button Next and follow the instructions Otherwise click Exit OOO O MTT iE i By clicking Exit the user can refuse to execute the procedure By clicking next the user will be asked to detach and reattach the board 2014 Electrolux Italia S p A All rights reserved 47 File SidekickPC UserManual EN docx Date 02 12 2014 0 Electrolux GTC SOFTWARE DEVELOPMENT GROUP Detecting boards Detach the cable from your board and reattach it Then dick Next By pressing Next a procedure will try to detect the attached board and the user will just have to wait Detecting boards If the board is detected then special settings for the configuration procedure will be prepared The user will then click Exit to retry configuring Detecting boards l e Your board has been r nized Click Exit Q The user will be presented with the standard Configuration form 2014 Electrolux Italia S p A All rights reserved File SidekickPC UserManual EN docx Date 02 12 2014 4 Electrolux GTC SOFTWARE DEVELOPMENT GROUP Item 1 1 Waiting to start programming 0 A Last operation results 42 Programming ERROR Failure BOOTACTIVATION_SELECTION_FAILED while activating boot and selecting board Electr
59. er test or to the electronic board to configure 2 1 CONNECTING THE APPLIANCE TO THE PC CAUTION In order to avoid the risk of electrical shock only skilled personnel should use and install the Appliance Connection Kit The connection of all items should occur only when the appliance is powered off and if possible unplugged from the power supply Also the adapter module should be off If the Appliance Connection Kit uses the USB interface of your PC please remember that you should always employ a fully shielded High Speed USB 2 0 cable This type of USB cable provides a good level of reliability for the communication between the PC and the appliance If you want to diagnose an appliance or update its electronic board configuration you should connect it to the PC To connect the appliance to the PC you need to do the following steps e Turn off the interface module if it has a separate power supply e If necessary disconnect the interface module from the PC disconnect the USB cable e Turn off the appliance and if possible unplug it from the power supply e Important wait at least 5 seconds BEFORE touching the board or the interface cable to prevent Electro Static Discharge ESD damage risk e Open the appliance cabinet in order to reach the electronic board connector For instance in a typical washing machine remove 2 screws from the cover on the backside of appliance 2014 Electrolux Italia S p A All rights reserved
60. erManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP e Connect the adapter module to the board using the interface cable as shown in the following picture Fig 20 Board with appliance cable connected e Connect the adapter module to the PC using the USB cable and turn on the adapter module This operation turns on the spare board as well VERY IMPORTANT NOTES You may hear an intermittent beep when the spare board is powered on by the adapter This beep ts due to the fact that the board detects a false alarm condition since it is not yet installed in the appliance When you turn on an appliance for the first time after you have reconfigured it or after you have replaced the electronic board the machine may automatically start the electric test the electric test is only used in the factory at the end of the assembly line Turn the appliance on and off to set it back in normal mode 2014 Electrolux Italia S p A All rights reserved 30 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 2 4 DISCONNECTING THE SPARE BOARD FROM THE PC CAUTION In order to avoid the risk of electrical shock only skilled personnel should use and install the Appliance Connection Kit You should NEVER power on the spare board from the mains supply 230VAC when it is not installed in the appliance The adapter interface module provides the ne
61. eset Alarm resets the last alarm stored in the non volatile memory of the electronic board This command is only active if the local database defines a procedure to reset the last alarm Please note that if one alarm is currently still active you cannot clear the last stored alarm as it will be immediately set back again 2014 Electrolux Italia S p A All rights reserved Pa File SidekickPC UserManual EN docx Date 02 12 2014 4 Electrolux GTC SOFTWARE DEVELOPMENT GROUP Troubleshooting Wizard If the local database defines troubleshooting procedures for the appliance under test the software is able to guide you step by step to the resolution of the fault starting from the alarm code A troubleshooting procedure is a sequence of interactive dialog boxes When there is an alarm condition and the software detects that one troubleshooting procedure is associated to that alarm the Troubleshoot icon in the Monitor form becomes red amp Monitor lo amp Da sidekickPC Monitor Test rain and So egt Test Draining spinning up to maximum spin speed Stop test Description Parameter Value DiqitallO gt Current Alarm Door open Cycle State Drum Speed 0 0 rpm Knob 1 Pos 8 LS Empty Period 10314 Motor Speed 0 rpm Selected Spin Speed 1600 rpm Selected Wash Temperature 100 C Wash Temperature 21 C oe orn onroit o oqoi aq O eo io oi OI OIO O O Beas Water Level 16 mm Trou
62. ess Setup This section describes the optional installation of SQL Server Management Studio Express The installation of this software is only necessary for software troubleshooting purposes This 1s a tool for the administration of the local database only necessary for software support activities In most cases you can simply skip this section Run the SQLManagementStudio_x64_ENU exe installer located in the Prerequisites Microsoft SQLServer ManagementStudio folder in the distribution CD In the welcome dialog click New SQL Server stand alone installation or add features to an existing installation option Planning New SOL Server stand alone installation or add features to an existing installation Launch a wizard to install SOL Server 2008 in a non clustered Maintenance environment or to add features to an existing SOL Server 2008 instance Installation Tools Racine New SOL Server failover cluster installation Launch a wizard to install a single node SOL Server 2008 failover Advanced cluster Options e Add node to a SOL Server failover cluster Launch a wizard to add a node to an existing SQL Server 2008 failover cluster Upgrade from SQL Server 2000 or SQL Server 2005 Launch a wizard to upgrade SOL Server 2000 or SOL Server 2005 to SQL Server 2008 Before you upgrade you should run the Upgrade Advisor to detect potential problems Search for product updates Search Microsoft Update for SOL Server 2008 product updates S
63. evel Code ELC of the appliance or the Service Kit Code SKC of the spare board s you want to create You can insert optional blank and slash characters to increase the readability of the code Then press Enter or Return 91452570600 Selected Serial Port COM4 Service Kit Code definition Normal Mode Fig 29 Configuration Form The Code Selection field lets you enter either the PNC ELC of the appliance that you want to upgrade or the Service Kit Code SKC of the configured spare board that you want to create The PNC ELC is always an 11 digit code that identifies the Electrolux appliance model 2014 Electrolux Italia S p A All rights reserved 41 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The SKC instead identifies the code of the configured spare board in the TDS system In Fabric Care Dish Care Food Preservation and Food Preparation product lines configured boards are coded as spare part for each PNC ELC in the following way Fig 30 SKC Convention for Fabric Care Dish Care Food Preservation and Food Preparation As you can see in the above case the SKC is always a 15 digit code e 973 to 982 reserved prefixes in TDS are from 973 to 982 This means that each PNC ELC can define up to 10 different configured boards PNC the Product Number Code that identifies the appliance model ELC the Engineering Level Code that identifie
64. f the mains power supply 230 VAC 2014 Electrolux Italia S p A All rights reserved 28 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 2 3 CONNECTING THE SPARE BOARD TO THE PC CAUTION In order to avoid the risk of electrical shock only skilled personnel should use and install the Appliance Connection Kit You should NEVER power on the spare board from the mains supply 230VAC when it is not installed in the appliance The adapter interface module provides the necessary power to the board during the configuration procedure without the need of connecting the mains supply Before handling the electronic board you should discharge your body from possible electrostatic charges by touching one conductive object connected to earth In addition you should never touch both neither the board nor the adapter module interface connector during configuration program download and in general when the board supply is present These precautions reduce the risk of damaging the electronic board because of electrostatic discharges If you want to create a spare board for a specified appliance you should connect the naked board to the PC for the configuration To connect the board to the PC you need to do the following steps e Turn off the interface module if it has a separate power supply 2014 Electrolux Italia S p A All rights reserved 29 File SidekickPC Us
65. for the presence of the dialog and choose Yes or No to continue 2014 Electrolux Italia S p A All rights reserved re File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 1 4 SOFTWARE INITIALIZATION 1 4 1 License Activation After that you have successfully installed the program and the USB drivers you can log off as Administrator and log on as a normal user At any rate the first thing that you are required to do the first time you run SidekickPC is to activate the software license Please remember that in order to activate the software license your PC must be connected to the internet The first time you run the software you can see this message SidekickPC AD LICENSE IS NOT ACTIVATED OK Fig 4 License Activation Request After you press the OK button you should execute a few initial configuration steps for your software e Language optional e Internet Settings mandatory when your PC is not directly connected to the internet e License Activation mandatory You may want to choose a display language other than English In this case you must use the dialog box that you can see if you select the Language command in the Options menu If your PC is not directly connected to the internet you must select proper Internet Settings You can see the corresponding dialog if you select the Internet Settings command in the Commands menu Fo
66. gorithm used for programming the board e Communication Speed the actual communication speed baud rate employed for board programming e Always Replace Firmware when this flag is true the program always overwrites the firmware even when the same firmware is already present in the target board e Skip Verify After Programming when this flag is true the program skips the check of the operation after the board programming step Electrolux uses the programming log information both for collecting data that is useful for improving the quality of products and for troubleshooting problems that you may experience while programming electronic boards The software uploads the programming log to the central Sidekick server each time you execute an Update operation Programming log records are removed from your local PC after each update operation if they are older than a specified period called programming log retention time The programming log retention time 1s typically 30 days 2014 Electrolux Italia S p A All rights reserved aa File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The Verify Only option allows you checking for the correct configuration of an already configured board When this option is set SidekickPC verifies for proper configuration rather than programming the board This verification has 100 coverage of memory locations The Spare Board Labe
67. gt 0C1 3 F60201 8 4 2014 8 07 PM 203 TS1 gt 0C1 3 F60201 8 4 2014 8 07 PM 306 TS1 gt O0C1 3 F60201 8 4 2014 8 07 PM 298 ANC_READ request 1S1 gt OC2 3 F60201 8 4 2014 8 07 PM 401 ANC_READ request 1S1 gt OC2 3 F60201 8 4 2014 8 07 PM 504 ANC_READ request 1S1 gt OC2 3 F60201 8 4 2014 8 07 PM 511 ANC_READ request TS1 gt OC3 3 F60201 8 4 2014 8 07 PM 615 ANC_READ request TS1 gt OC3 3 F60201 HC3 Hob Controller 3 gt NotResponding 3 OC1 Oven Controller 1 gt NotResponding OC2 Oven Controller 2 gt NotResponding OC3 Oven Controller 3 gt NotResponding PD1 Pot Detection 1 gt NotResponding 2 PD2 Pot Detection 2 gt ToDetect SC1 Smart Controller 1 gt NotSidekickEnabled 8 4 2014 8 07 PM 719 ANC_READ_request 1S1 gt O0C3 3 F60201 SC2 Smart Controller 2 gt NotSidekickEnabled HUI1 Hob User Interface 1 gt ToDetect HUI2 Hob user Interface 2 gt ToDetect HUI3 Hob User Interface 3 gt ToDetect OUI1 Oven User Interface 1 gt ToDetect 8 4 2014 8 07 PM 360 8 4 2014 8 07 PM 462 8 4 2014 8 07 PM 564 8 4 2014 8 07 PM 787 8 4 2014 8 07 PM 894 8 4 2014 8 07 PM 0 Message Unknown Message Unknown Message Unknown ANC_READ_request ANC_READ_ request ANC_READ_request HUI1 gt HC1 HUIT gt HC1 HUI1 gt HC1 TS1 gt PD1 TS1 gt PD1 TS1 gt PD1 18 2B0000000000000000000000000000009C 83 18 2B0000000000000000000000000000009C 83 18 2BO000000000000000000000000
68. gv m 8 4 2014 gv L 7 Log Event Date a Code Monday July 28 2014 5 56 24 94959602601 PM 000 Naked Naked Naked Configured Service Kit Board Code Code Description PNC ELC Prog x x Configured gt Board Code Board MCF CCF Board From TDS Firmware Fimware Board SN SidekickPC 3 2 0 0 Programming ERROR Friday August Error verifying the result of the board programming 91153911900 procedure 91153911900 0 973911539119009 01 2014 1 50 56 PM 873 Offending Memory Location 0000H in Memory Bank 0 PNC ELC 911539119 00 SidekickPC 3 2 0 0 Programming ERROR 91153911900 Cannot connect to the electronic board 91153911900 973911539119009 Hlectrolux Bridge Algorithms Legacy EDW 1Algorithm Rec SidekickPC 3 3 0 0 Programming OK Monday July 28 Total Time 41424 ms 2014 5 57 07 SUCCESS 94959602601 Total Micro Time 39011 ms 94959602601 974949596026013 5612158088 HOTSWCFGO000 561216534001 561216534 PM 453 Micro Write Time 38975 ms Total Verify Time 3 ms Additional Verify Time 0 ms SidekickPC 3 3 0 0 Programming ERROR Failure BOOTACTIVATION_SELECTION_FAILED while activating boot and selecting board 94959602601 974949596026013 Electrolux Bridge Algorithms FoodPreparation BaseAlgonith SidekickPC 3 3 0 0 Programming OK Monday July 28 Total Time 41515 ms 2014 5 51 14 SUCCESS 9825612165267 Total Micro Time 39113 ms 94959602601 9825612165267 5612158088
69. ion file for Fabric Care appliances programmed in the configured board W4A30111 000 code and revision of the firmware programmed in the configured board SN 708081155 created with SidekickPC 1 0 shows the serial number stored in the programmed board if any The meaning and format of the serial number has been previously described in this chapter in the section that deals with the programming log 3 3 3 Printing Extended Information in the label It is possible to print extended information in the label s that the software is able to print after each board configuration Normally SidekickPC prints 3 lines of text By activating the Print Extended Information option in the Configuration Form you can print additional information that you can enter before programming each board In this case if you use the proper label layout file LBL SidekickPC prints 4 lines of text This function is useful in all situations where the Service Kit Code is not used to identify the configured spare board This is true for some geographical areas outside Europe In this case you can manually specify the code to be printed on the label before programming each board 2014 Electrolux Italia S p A All rights reserved Ea File SidekickPC UserManual EN docx Date 02 12 2014 0 Electrolux GTC SOFTWARE DEVELOPMENT GROUP Additional Verify Programming Log and the Engineering Level Code ELC of the appliance or the u wa
70. it the editor Finally run the modified AutoInstall cmd command as the previous paragraph describes Please ensure that SK_DIR is assigned a valid folder name In addition please remember that you cannot install SidekickPC within the following special directories 1 Program Files this is the folder that usually contains applications In English versions of the operating system this is the C Program Files folder 2 Common Application Data this is the common application data folder In English versions of the operating system this is the C Documents and Settings All Users Application Data folder 3 System this is the folder that contains system files In English versions of the operating system this is the C Windows System32 folder The setup process by design does not allow you installing SidekickPC in the Program Files folder in order to avoid functional problems under MS Vista when you execute the program from a limited user account In this case the Virtual Store feature in MS Vista would prevent the proper operation of the program 2014 Electrolux Italia S p A All rights reserved 10 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 1 3 3 Setup of the USB drivers for the Appliance Connection Kit After completing the installation of SidekickPC there is another important installation that you must perform prior leaving the administrative mode in the PC
71. ka File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 7 Graph Form The Graph form allows you to see the evolution of the appliance parameters in graphical form amp Graph lo amp 3 sidekickPC Graph Variable Drum Speed Y Current Value 761 3 rpm Variable ia Current drum speed in rpm description Print Export Graph A J Minimum Display interval min 1 v Graph parameters Fig 52 Graph Form To see the graphical representation of one appliance variable you should choose it from the Variable selection field at the top of Graph Form Click with the mouse the selection button S and choose the variable name The detailed description of the variable appears in the Variable description field In the Current Value field you can see the present value of the selected parameter The Maximum Display Interval min control allows you to select the display width of the graph The default interval is 1 min but you can change it from 1 minute up to 5 hours For each variable the program reads a new data sample from the appliance every second Print click icon allows you to create a hardcopy of the current graph 2014 Electrolux Italia S p A All rights reserved 68 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP env Export Graph click icon allow
72. king Alarms Retrieving Form When the operation is completed clicking on the Next button the following information about each alarm are shown e Description of the alarm e Alarm Code hexadecimal format e Board name from which alarm is received If the alarm occurs from another unit and this is an own error the corresponding Boardld is specified otherwise if the alarm is a system alarm in Board Name column is placed ALL sre sidekickPC History Parameter Walue Board Name PAWL FANG StH ALL ALM_CL_FAN_NC 51 Hex ALL ALM REL GLUE 39 Hex ALL ALM_REL GLUE 39 Hex ALL ALM_CL FAN_NC 51 Hex Description ALM_CL_FAN_NC History parameters Fig 62 Cooking History Form 2014 Electrolux Italia S p A All rights reserved 76 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 9 1 Monitor The Monitor form allows you watching monitored parameters and testing of loads detected on the connected appliance e amp Monitor lolol SidekickPC Monitor Test r 4 Test Description No test selected s Start Test DiqitallO gt Parameter Cooling fan speed ae Estimated power for Front zone 5W lt i Estimated power for Rear zone 5W Mains voltage 247 V Mains voltage a d value 7 Graph gt Temperature of IGBT heat sink 24 C Temperature of zone sensor Front HC1 26 C N Temperature of zone sensor Rear HC1 26 C lolc
73. l command in the Options menu shows the Label dialog box that allows the activation of label printing after each board programming operation a Label V Print Labels Labels for each Service Kit Print Options Preview Only vy Send To Printer Print Sample Layout Fle C Blectrolux SidekickPC Sample Labels SidekickPC ibl Designer Metrics 1 10 Millimeter 5 1 100 Inch gt 1 1000 Inch Fig 37 Label Dialog This dialog box allows you to ES Print label enable disable printing one or more labels after the successful programming of each board Print section you can select how many identical labels to print for each board the number is limited to 10 labels Print Sample lets you preview or print sample of the selected label according to the Print Options selection 1 gt Designer allows you to enter the integrated label layout Designer The Label Designer enables you to modify an existing layout to create a new one from the scratch and to print sample labels This is a graphical editor that provides you with the full control over the label appearance and contents The description of the layout Designer is outside the scope of this manual 2014 Electrolux Italia S p A All rights reserved 2 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Settings section Layout File field where you define the label layout by means of
74. le ts able to power the electronic board even if the appliance is not connected to the mains supply the appliance may detect false alarm conditions if the adapter is turned on before the appliance For this reason you should ALWAYS turn on the appliance under test BEFORE turning on the adapter and connecting it to the Personal Computer Conversely you should ALWAYS turn off the adapter and disconnect it from the Personal Computer BEFORE turning off the appliance under test 2014 Electrolux Italia S p A All rights reserved Ea File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 2 2 DISCONNECTING THE APPLIANCE FROM THE PC You should do the following steps to disconnect the PC from the appliance e Disconnect the USB cable from the PC e Turn off the appliance and if it possible unplug it from the mains power supply e Important after the power off of the appliance wait at least 5 seconds BEFORE touching the board or the interface cable to prevent Electro Static Discharge ESD damage risk e Disconnect the adapter module interface cable from the electronic board The above sequence of steps guarantees user s safety and reduces the risk of damage due to electrostatic charges It also avoids the storage of the FREQUENCY OF APPLIANCE INCORRECT EH or EBI in Fabric Care appliances alarm that is generated when the board is supplied by the interface module instead o
75. ll available troubleshooting procedures in the database All procedures that are related to the current alarm condition if any are highlighted in red In order to start the Troubleshooting Wizard for a certain procedure just select it from the list and click the icon 2014 Electrolux Italia S p A All rights reserved ea File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Each step consists in a dialog box that shows instructions and up to two images VS Check the door lock wiring E41 Problems with door lock Troubleshooting To check the wiring with the door open measure the following wiring connectors between wires J2 4 and J6 2 the circuit must NOT be open measure the resistive value of the PTC between wires J6 2 and J2 1 the circuit must be OPEN between connector J2 1 PCB side and the wire to connector 4 of the door interlock the circuit must be CLOSED Fig 51 Troubleshooting Wizard Step The instructions provide information regarding the specific operation to execute You should provide a result to the wizard in terms of a Yes or No answer The next step if any depends on the answer you provide Troubleshooting steps either can be only manual or can involve the interaction with the electronic board The management of such interaction is completely automatic for the end user 2014 Electrolux Italia S p A All rights reserved
76. lux Italia S p A All rights reserved 45 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The Last operation results panel shows the result of the last board programming operation The GREEN color highlights successful result RED failure In case of success you can see statistics regarding the operation In case of failure you can see a description of the error click on the Copy to Clipboard button a on the right side of the panel it is possible to copy the message result to clipboard EC SidekickPC File Options You can enter either the Product Number Code PNC and the Engineering Level Code ELC of the appliance or the service Kit Code SKC of the spare board s you want to create You can insert optional blank and slash characters to increase the readability of the code Then press Enter or Return 91452570600 Last operation results Programming OK Total Time 25267 ms Total Micro Time 24520 ms Micro Write Time 22849 ms Total Verify Time 294 ms Additional Verify Time 0 ms Selected Serial Port COM4 Service Kit Code definition Normal Mode Fig 34 Last operation result Please note that all board programming operations are recorded in the local database Database Log and that are uploaded to the remote server whenever you execute a database update operation 2014 Electrolux Italia S p A All rights reserved ze File Sidekick
77. lux Italia S p A All rights reserved 87 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Fig 73 Database Settings 11 Specify the URL and credentials for the Web Services Settings that the application will use to download data updates if you already know them For Username and Password you should use the login information you have been given with an automatic e mail notification when your account was created These are the same credentials that you use to access to the reserved area in the Sidekick Portal Lauri Leek PPP Pe LSS Ls Web Services Settings Specity the web services url and credentials http sidekick electrolue com Sidekick Services Sidekick Service asm Username user Password password Fig 74 Web Service Settings 2014 Electrolux Italia S p A All rights reserved 88 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 12 Enter your license number in the Activation Settings window if you already know it You should use the license number you have been given with an automatic e mail notification when your account was created Activation Settings Enter your license number License Number es Fig 75 Activation Settings 13 Confirm the installation and wait for the completion of the process If any errors occur during the setup an installation log ap
78. lux Italia S p A All rights reserved Ed File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Ricoh Aficio MP C3000 PCLE M Ready Ricoh Aficio MP C3000 PCLS 10 4 4 41_1 Orientation Size Portrait Source Auto Select by Printer Landscape Fig 42 Printer Selection Please remember to adjust margins and sizes in the Page Setup tab Horizontal x Vertical y Distance Number Print Order oe 46 Horizontal e horizontal bottom up pi Vertical at vertical bottom up Fig 43 Page Setup When this option is enabled the board programming operation consists in one step more This step occurs just before the actual start of programming After you specify the quantity you can enter also the name of the operator and the part number This figure shows the new text entry controls 2014 Electrolux Italia S p A All rights reserved E File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Fear File Options 91452570600 Brand AEG Electrolux Model L86850 Naked Board Adapter 1325578811 EWM3500 21P TC1 Standard DAAS Adapter sO Specify the spare part code and the name of the operator Press ENTER to go on ESC to abort 1 Operators Name o Spare Part Code 1234567 UJ m Selected Serial Port COM4 Print information definition
79. megroup and sharing options Hardware and Sound View devices and printers Adda AA Programs Uninstall a program P Search Control Panel v View by Category User Accounts and Family Safety Change account type fa Set up Family Safety for any user Appearance and Personalization Change the theme Change desktop background Adjust screen resolution Clock Language and Region Add a language Change input methods Change date time or number formats Ease of Access Let Windows suggest settings Optimize visual display t gt Control Panel gt Programs v Search Control Panel kal Namco Programs and Features Uninstall a program a Turn Windows features on or off View installed updates How to install a program System and Security i Run programs made for previous versions of Windows Network and Internet Hardware and Sound Le Default Programs Change default settings for media or devices Make a file type always open in a specific program vm VMware Tools Programs User Accounts and Family Set your default programs Safety Appearance and Personalization Clock Language and Region Ease of Access 3 Make sure that NET Framework 3 5 includes NET 2 0 and 3 0 is selected as in the following picture Jurn Windows features on or off rn a feature on select its check box To turn a feature off clear its box A filled box means that only part of the featur
80. nfiguration ollel Xy SidekickPC Appliance and Board Information Farameter Board Name Board ANC 2089998288 Platform HOTSW Board ANC 268909868 Platform HOTSW Boards detected Monitor gt History gt Variable Description Identification and configuration parameters Fig 59 Cooking Identification form Regarding cooking appliances for each PNC ELC it is defined a Board ANC code of all configurable boards The form Identification will show a summary of the board identification with corresponding Board ANC code code that identifies the configurable board and Platform 2014 Electrolux Italia S p A All rights reserved 74 File SidekickPC UserManual EN docx Date 02 12 2014 GTC SOFTWARE DEVELOPMENT GROUP A Electrolux Boards detected icon click opens a new dialog box containing for each detected board the following details ft E Detected Boards 4 m ARES Detected Boards Board Address Board ID Unit Type Last Message Time Messages Sent Timestamp Message S gt D Length Message Bytes 0x2C HUI Hob User Interface 1 8 4 2014 8 09 35 PM 65 8 4 2014 8 08 PM 401 FACTORY_ALARM_request TS1 gt HUN 3 450203 0x34 TS1 Test Station 1 8 4 201 18 55 PM 4 8 4 2014 8 08 PM 401 FACTORY_ALARM_reply_hobui HUI1 gt TS1 7 450303008 1003F 8 4 2014 8 08 PM 401 FACTORY_ALARM_request TS1 gt HUN 3 450204 8 4 2014 8 08 PM 401 FACTORY_ALARM_reply_hobui HUIT gt TS
81. nt to create You can insert optional blank and slash lity of the code Then press Enter or Return Spare Board Label Verify Only Print Extended Information Fig 39 Print Extended Information Option If you quit SidekickPC and enter again the software restores the state of the Print Extended Information option from the previous session this option is persistent Please remember to choose a proper label layout file In order to print all information it is necessary that the selected label layout file refers to all 4 Variables that are available from within the Label Layout Designer The figure below highlights these variables PpeGBlagd s Bel 6 a e g Objects 55 60 65 70 mm D Project Paete t araa ente aea a a kee o nke ateta a Aae bodied e Eea at Ea e e a aE Eaa e EA AaB 914 911901 00 00 01 132197270 000 132225610 000 W4A30111 000 2 2 2012 2 11 19 PM OpName 3 0 0 0 5 aooe oe 15 SS p amp a 20 p 25 ia bjects Layers Preview d Properties XS General Settings Project Description default Active Design Layout Number of Issues 1 mm Minimum Page Count 1 EH Layout Transition Effect for Slidesho Mail Parameter Variables Fax Parameter Layout Preview Preview a Variables Al Part_Number A Record_Info fA Serial Number fA SKC_String gt 42H Project variables 73
82. nt use proxy Use system default proxy settings Use the following proxy settings Proxy Settings ex proxy 8080 HTTP Proxy proxy 8080 Use default credentials Use this credentials User Name Password Domain Fig 7 Internet Settings Dialog Sometimes invalid proxy settings are the reason of internet license activation and local database update failures By default the setup program activates the option that uses system default proxy settings In some cases this option does not work and you must explicitly specify your proxy configuration The Connection Settings section lets you specify the way you are connected to the internet The following options are available 1 Direct connection don t use proxy use this option if your PC is directly connected to the internet 2 Use system default proxy settings use the settings that you have specified in the Internet Explorer web browser if you have installed it in your PC If the proxy you are using requires explicit authentication username and password you cannot use this option but you must explicitly specify credentials with the Use the following proxy settings option 3 Use the following proxy settings use this option to explicitly specify your proxy settings If you use this option you must fill in the Proxy Settings section The HTTP Proxy field allows you to specify the DNS name or the IP address of your proxy The default TCP port for the
83. olio l olo loco o KB Cooling fan speed 0 Estimated power for Front zone SW Troubleshoot gt Y Estimated power for Rear zone SW Mains voltage 247 V Mains voltage a d value 7 Temperature of IGBT heat sink 24 C Temperature of zone sensor Front HC2 26 C o ioi oio o o Temperature of zone sensor Rear HC2 26 C Reset Alarm Variable Description The cooling fan speed in of full speed Input Output parameters Fig 63 Cooking Monitor form At the top there is the Test selection list with all available loads for the connected appliance In order to activate a load just select the desired load from the list and click the Start test icon When a test is in progress the same icon becomes red Stop test you can click the icon to switch OFF the load WARNING The test can be limited to individual loads It is important to know that there are no time activation constraints in which a load can be active this means that as an example there s no need to explicitly activate the cooling fan in order to activate an heating zone so keep in mind that there is no safety control in case of over temperature or overflow of the maximum allowed power 2014 Electrolux Italia S p A All rights reserved Pa File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Depending on the type of cooking appliance connected there are different naming con
84. olux Bridge Algorithms FoodPreparation BaseAlgorithm RecordSelection RETRY PROGRAMMING a Selected Serial Port COM4 Waiting to start programming Normal Mode The user will then proceed configuring the board as usual The special settings retrieved during the board detection procedure will be valid only for the first configuration 3 3 2 Configuration Form Menu Commands The Configuration form has a pull down menu with the following items File and Options The Exit command in the File menu just closes the form The Additional Verify command in the Options menu shows the Additional Verify dialog box that allows activating an extra configuration step after the board programming procedure Z Additional Verify Enable additional verify Verify coverage level 50 ms Fig 35 Additional Verify Dialog This dialog allows you to enable disable an additional board configuration check and set the coverage of memory locations in percent of whole memory space that will be checked after the programming procedure Greater values mean more verifying time The minimum coverage value is S 2014 Electrolux Italia S p A All rights reserved 49 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The Programming Log command in the Options menu shows the Programming Log dialog box Programming Log ec f fsa Event Date Start Date End Date E 8 4 2014
85. ort Error and Usage Reporting Management Tools Basic multiple instances on a computer ia i s sa Client Connectivity SDK Redistributable Features Ready to Install Installation Progress Complete Select All Unselect All Shared feature directory c Program Files Microsoft SQL Server lt Back Next gt Cancel Fig 92 SQL Server MS Express Feature Selection 2014 Electrolux Italia S p A All rights reserved 99 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Disk Space Requirements Review the disk space summary for the SQL Server features you selected Setup Support Rules Feature Selection amp 4 Drive C 982 MB required 45216 MB available Disk Space Requirements System Drive C 587 MB required Error and Usage Reporting Shared Install Directory c Program Files Microsoft SQL Server 395 MB required Installation Rules Ready to Install Installation Progress Complete Fig 93 SOL Server MS Express Disk Space Requirements Error and Usage Reporting Help Microsoft improve SQL Server features and services Setup Support Rules Specify the information that you would like to automatically send to Microsoft to improve future Fea lees releases of SQL Server These settings are optional Microsoft treats this information as confidential l Microsoft may provide updates though Microsoft Update to modify
86. p sidekick electrolux com SidekickService2 SidekickService asmx Addresses containing the int electrolux portion are only visible from inside the Electrolux network or through the Access Manager application intranet Electrolux may change or remove some of the above URLs in the future For this reason you should ask Service Support Europe to know which address you should actually use in your case 3 Connection Timeout this option allows you to specify the maximum response time of the web service in seconds If your internet connection is very slow and you get a timeout error during updates you can increase this value and try again With the manual installation procedure which this document describes in the appendix you can explicitly select the initial value for the options in this section The automatic installation instead defines default settings that you may need to override For sure you must define at least your personal credentials to access the web service User Name and Password 2014 Electrolux Italia S p A All rights reserved 18 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 4 Update URL the intranet or internet address to reach the web portal that provides the auto update feature of the software Depending on the different situations you can use one of the following URLs a http sidekick int electrolux com SidekickPortal Media SidekickPCUpgr
87. particular Replaced Spare Part Code shows the code of a 2014 Electrolux Italia S p A All rights reserved Ee File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP more recent board that replaces the board identified by the current record If the value of this field is Empty this board is the most recent one since it has not been replaced yet The software sorts the list so that the first record refers to the most recent board according to the information from TDS The software highlights in red the board code used to populate the grid At the top left side of the form the software also displays a picture of this board if available While the Spare Part Code refers to the code that you should use to buy the not configured board from Electrolux the Technical Code indicates the code that Electrolux uses to buy it from suppliers In many cases the Technical Code and the Spare Part Code are the same except the check digit However sometimes these codes are different The Technical Code is often printed in a label attached to the board or to its plastic case As a consequence the code that you read in this label may differ from the code that you use to buy the part from Electrolux The lower grid Where Used shows all PNC ELCs with the corresponding Model Brand the factory code and the date of first production that employ the selected board code This information is similar to the
88. pears Otherwise no other dialog appears except the final one 14 SETUP finally completes Just press Close to end the process Installation Complete SidekickPC has been successtully installed Click Close to exit Please use Windows Update to check for any critical updates to the WET Framework Cancel Fig 76 Installation Complete 2014 Electrolux Italia S p A All rights reserved 89 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 4 1 2 SOL Server 2008 R2 Express Setup 1 Run the SQLEXPR_x86_ENU exe installer located in the prerequisites Microsoft sQLuServer folder in the distribution CD In the welcome dialog click New installation or add features to an existing installation option New installation or add features to an existing installation Launch a wizard to install SQL Server 2008 R2 in a non clustered environment or to add features to an existing SQL Server 2008 R2 instance gt Upgrade from SQL Server 2000 SQL Server 2005 or SQL Server 2008 Launch a wizard to upgrade SQL Server 2000 SQL Server 2005 or SQL Server 2008 to SQL Server 2008 R2 D Search for product updates Search Microsoft Update for SQL Server 2008 R2 product updates 2 SOL Server 2008 R2 Fig 77 SOL Server 2008 Express Setup Welcome 2014 Electrolux Italia S p A All rights reserved 90 File SidekickPC UserManual EN docx Date 02 12 2014 4
89. proxy is 80 You can specify another port by separating the DNS name or IP address to the port number by means of a colon If your proxy requires authentication you must specify also the User Name Password and Domain fields 2014 Electrolux Italia S p A All rights reserved fo File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 1 4 3 Update Dialog The Update Dialog allows you to perform the update of the local database and the auto update of the software by means of a connection to the remote web server You can activate this dialog with the Commands gt gt Update menu item Opening the dialog if the software loads from the configuration file wrong settings a dialog box advice you that all default parameters will be applied SidekickPC WARNING A Update parameters settings are wrong Default parameters will be applied Click OK to continue and edit the parameters if necessary Fig 8 Invalid Parameters Warning dialog In this case all textbox in the form will be editable By default the content of all textbox is read only to edit the parameters unlock the dialog clicking on the top right side of the form Fig 9 Lock Unlock option Local database updates occur in a very simple way and are executed through the interaction of SidekickPC with a remote web service that copies information from the Electrolux central Sidekick database to your local compu
90. r and some messages that indicate the state of the process 2014 Electrolux Italia S p A All rights reserved a File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP When the download is finished a message asks you to quit the application in order to apply the changes SidekickPC By pressing the OK button the real software update starts The downloaded files are extracted from the ZIP archive and after a backup of the existing application files the current application files are replaced with the new ones In addition the software upgrade may also involve changes in the configuration parameters and or in the structure of the local database While the system applies the software upgrade you can see a dialog that shows you some information As soon as this process finishes you should press the OK button in the SidekickPC Software Upgrade dialog Update in Progress This software update Update for SidekickPC test Please wait for update to finish 11 30 2014 4 09 04 PM Initializing update 11 30 2014 4 09 04 PM Starting update session 11 30 2014 4 09 05 PM START DEPLOY TO 3 5 0 0 11 30 2014 4 09 05 PM Extracting files Fig 15 End of Software Update Application After you press the OK button SidekickPC restarts automatically If any errors occur during the software upgrade process the system rolls back all changes 1 4 5 Datab
91. r detailed information on this matter please refer to the corresponding section later in this chapter Finally you must activate your software license by means of the License Manager dialog You can see this dialog if you select the License Manager command in the Commands menu Sidekick licensing activation and deactivation are executed through the interaction of SidekickPC application with a remote web service The License Web Service is located at the following URL http sidekick electrolux com SidekickService2 LicenseService asmx SidekickPC Activation section lets you specify the connection options for the web service 2014 Electrolux Italia S p A All rights reserved ey File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP User Name and Password allow you to specify your personal credentials to access the web service You should use the User Name and Password that you receive by mail when your license is activated same credentials to enter also the reserved area in the Sidekick web portal License Details section lets you specify the License Number if you have not already specified it during manual setup and press the Activate command F Automatic Activation How to activate or deactivate your license Please take a few moments to Activate your product now No personal data is sent during Activation t helps prevent ilegal copying of this softwa
92. re and helps ensure you have a genuine copy of the Software This product will attempt to use the Intemet during activation F you have a proxy 1 b aa License Manager SidekickPC Activation Licensing process uses the following Web Service to validate your license http sidekick electrolux com Sidekick Service License Service asme Enter your Sidekick credential to connect to the URL User Name Password ee ee y r i LOG POL LSeriane FF rar By Daan Melis Is i LYN Ci FL Pi Pee Pros rip License details LICENSE IS NOT ACTIVATED Fig 5 License Activation Request After you press the Activate button you should quickly see the following message Information oO Internet licence activation OK Fig 6 License Activation Request Press OK and the License Manager dialog should close The De activate command allows you removing the license from your PC After you de activate the license in one PC you can activate it in another PC 2014 Electrolux Italia S p A All rights reserved 14 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 1 4 2 Internet Settings If an internet connection error occurs please verify that you are really connected to the network and check your proxy settings in the dialog that you can activate in Commands gt gt Internet Settings oe Internet Settings Connection Settings Direct connection do
93. s the appliance model e Check digit It consists of a single digit computed automatically by an algorithm from the other digits in the sequence input It is used for error detection The actual value of the prefix within the same PNC ELC depends on the numeric value of the ANC of the board used in production The SKC prefix is assigned in ascending order with respect to the ascending order of the ANC In other words the lowest prefix 973 is assigned to the board with the lowest ANC For Food Preparation product line the above rule is valid only for all configured boards coded before 19th May 2014 Since 19th May 2014 all configured cooking spare boards do not follow the previous convention In this case a new coding rule is been defined Fig 31 SKC Convention for Food Preparation The new SKC is a 13 digit code 982 prefix it is a fixed prefix 3 digits ANC it is the Article Number Code that identifies the variant software of the board 9 digits e TDS check digit It consists of a single digit computed automatically by an algorithm from the other digits in the sequence input It is used for error detection 1 digit 2014 Electrolux Italia S p A All rights reserved 42 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP You can insert optional blank characters hyphens and slashes between one digit and another to increase the readability of the in
94. s you to export the current graph in one of the following image formats BMP GIF JPG PNG and TIFF 2014 Electrolux Italia S p A All rights reserved 69 File SidekickPC UserManual EN docx Date 02 12 2014 4 Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 8 Digital I O Form The Digital I O form displays the current state of the digital inputs and outputs in the appliance Digital VO sidekickPC Digital I O Parameter Motor Control Unit Main Supply Motor Control Unit Low Voltage Supply Drying Fan Washer Dryer Module Activation Clockwise Direction 00000000 Bin Target On 00000000 Bin Economic Drum Self Positioning Yes Door Closed Yes Half Power Drying Heater No Bleach Compartment Valve No Door Triac No Wash Compartment Valve No Prewash Compartment Valve No Washing Heater No Full Power Drying Heater No Drain Pump No ei qQgQi QgiQqsmigit aiQaiQqoneegqgiagiQ ia i 0 0 0 0 0 0 0 0 0 0 0 0 0 Recirculation Pump No Description Washer dryer power supply relay command Digital I O parameters Fig 53 Digital I O Form You can see a list of the digital inputs and outputs states that are meaningful during the diagnostic procedures The program updates these values every second To see the detailed description of each parameter in the Description just select the corresponding item in the list 2014 Electrolux Italia S p A All rights reserved
95. serted code The software ignores all extra characters that you may insert for improving the readability of the code SidekickPC keeps a list with the most recently used codes You can click the select button on the right side of the Code Selection field and choose one of these items instead of manually entering the digits each time you enter a new code When you press the ENTER key SidekickPC searches for matches with the specified code in the internal database If it finds the specified code SidekickPC automatically processes the information for the configuration of the specified spare board 2014 Electrolux Italia S p A All rights reserved 43 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP If the specified code does not exist in the database the software just shows an error message If the specified code exists in the database first panel information appears Brand and Model of the corresponding appliance is shown on top O Naked Board if available with photo and description Cable Connector if available the corresponding board cable connector to use with photo and description You can then enter the number of identical boards to configure EP SidekickPC File Options Brand AEG Electrolux Model L86850 Naked Board Cable connector 1325578811 EWM3500 21P TC1 50299762000 ENR06_JST Selected Serial Port COM3 Quantity definition Normal Mod
96. te command You should see feedback messages indicating the progress of the operation The initial full update may take several minutes or even hours to complete please be patient At the end you should see the completion notification dP Update Last update date web server date 6 5 2014 12 20 09 PM Remote Settings Local Database Settings Update Settings Enable log Choose Your Update cad START CANCEL QUICK UPDATE UPDATE FULL UPDATE E INCREMENTAL UPDATE PNC UPDATE Expected Left Time 00h 00m 00s PNC List Fig 16 Update Dialog operation complete On the top status bar of the dialog is shown the date and time of the last update 2014 Electrolux Italia S p A All rights reserved Pe File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP It displays the date and time of the last Full or Incremental update Keep in mind that this is the date of the server not the date of your local PC Please remember that the PNC update does not change this value Press OK and you are ready to start using the software 2014 Electrolux Italia S p A All rights reserved 24 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 2 HARDWARE CONNECTIONS This chapter provides information regarding the correct way to connect and disconnect the Sidekick system to the appliance und
97. ter The software fully relies on the local database contents You cannot operate the software if the local database is empty For this reason you must perform the initial full database update prior using SidekickPC for the first time Software auto updates are instead executed through the interaction of the application with the web portal which provides a dedicated section for the publication of update files Each update consists in a single ZIP file that contains all necessary information that you need to perform the software update of your local installation of SidekickPC The system first downloads this 2014 Electrolux Italia S p A All rights reserved ie File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP file in your local PC and then it extracts information and applies the software upgrade For the download of the software upgrade file the software uses a technology from Microsoft called Background Intelligent Transfer Service BITS Both software and database updates start by clicking the Start update button Every time you issue this command SidekickPC automatically checks for available software updates before executing the database update procedure amp Update Last update date web server date Remote Settings Local Database Settings Update Settings Enable log Choose Your Update K CANCEL QUICK UPDATE FULL UPDATE INCREMENTAL UPD
98. teses 25 2 1 CONNECTING THE APPLIANCE TO THE PC ce eeeeeeeeeeeeeeeeeneens 25 2 2 DISCONNECTING THE APPLIANCE FROM THE PC cccceeeeeeeeeees 28 2 3 CONNECTING THE SPARE BOARD TO THE PC cceeesseeeeeeeeees 29 2 4 DISCONNECTING THE SPARE BOARD FROM THE PC ce eeeeeeeeeeeees 31 2 5 DETAILS FOR MACS CABLE CONNECTIONS eesesesssssssssssssssssssssss 31 3 SOFTWARE OPE AO IN cossdcestcccatsavesscsswacinssasvesndcssbescesaaverscchwecsnstacsesudeswtescttsatesecctascies 33 3 1 SPARE BOARD INFORMATION FORM eeceeeeeeeeteetesesesseseeeeseeeeeeeeas 36 PAR EO TORM ooo ctnesiec soos E E E 39 33 CONFIGURA ION TORM correria nnna E R AN 4 3 3 1 Special Case of failure during configuration 2 0 0 ceeeeeeecccececeeeeeeeseeeeeeeeeeaaeeeeees 47 3 3 2 Configuration Form Menu Commands cccccccccccsssseesseeeeeeeeeeeeeeseseeeeeeeeeaeaeeeees 49 3 3 3 Printing Extended Information in the label nnossssnoeennsssssssssersssssssssereesssssssees 54 34 IDENTIHCA TION FORM onesie scssenssous cpsosusonseeasdoadsovasdnsveus ENTENTE EEEE Nae REENT EE 60 chore ols TOR TORM i a E 62 5 On VICI OR TORM rae n Ere a E ost eaeeosecesoaustwentece cieace sneeeaeeosevessaustwentecesceace ost 63 a af ROR ORI oere E E E E 68 5 DIOMA EVO TORM oere A E E sa sasordsoesbotssbscroteteuseoeseteeretssoee 70 3 9 IDENTIFICATION AND MONITORING FOR COOKING APPLIANCES 71 ils WO MINOl cpcaccte assess E eee eeeeeeecoy en ees T1 3 10 APPLIANCE INFO
99. th revision Base Model Parameters Code a code that identifies the basic configuration parameters with revision Platform name of the electronic platform In case of cooking appliance the following board information is shown Service Kit Code spare part number of the configured board Spare Board Code spare part number of the not configured board the code of the generic board that the Sidekick user should use for creating the spare board for the specified PNC ELC Configured Board Code the Article Number Code ANC that identifies the configured electronic board Product the product identification code CONFIGURATION ANC Hardware Id the ANC that identifies the configuration of the configured electronic board The Hardware Id is the identification code that it is used for hardware compatibility check In certain case the Hardware Id code can be set to to override compatibility check CONFIGURATION File Description description of the configuration file FIRMWARE ANC Hardware Id the ANC that identifies the firmware of the configured electronic board The Hardware Id is the identification code that it is used for hardware compatibility check FIRMWARE File Description description of the firmware file 2014 Electrolux Italia S p A All rights reserved Ra File SidekickPC UserManual EN docx Date 02 12 2014 4 Electrolux GTC SOFTWARE DEVELOPMENT GROUP Results for 949596026 0T Appliance Information PNC
100. the File menu activates the Startup Form The Exit command in the File menu quits the application 2014 Electrolux Italia S p A All rights reserved i File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The Communication command in the Options menu shows the Connection Settings dialog box that allows specifying the maximum communication speed for connecting to the target appliance or to the board Connection settings Limit Speed Maximum Speed Fig 23 Connection Settings You do not usually need to change any settings in this dialog box 2014 Electrolux Italia S p A All rights reserved Ea File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP The Language command in the Options menu shows the Language dialog box that allows choosing the display language Select the language for the application Engish r Fig 24 Language Selection The Update command in the Commands menu shows the Update Dialog already described in Chapter L The License Manager command in the Commands menu shows the License Manager Dialog already described in Chapter 1 The Internet Settings command in the Commands menu shows the Internet Settings Dialog already described in Chapter 1 The Windows menu contains various commands that simplify arrangement of forms in the workspace The Utility menu contains the Sp
101. troubleshooting procedures defined by the local database for the appliance under test if any The Digital I O button allows you to enter the Digital I O form that displays the current state of the digital inputs and outputs in the appliance 2014 Electrolux Italia S p A All rights reserved 79 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP o e jes E gt Digital VO SidekickPC Max Board Name al Parameter Value Min Alarm H Cooling fan error e E E Soa n e a ES Cc CC C Description Cooling fan error Digital VO parameters Fig 67 Cooking Digital I O Form 2014 Electrolux Italia S p A All rights reserved 80 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 10 Appliance Information If in the Start page you select the Appliance Information command a dialog box asks you to insert the PNC ELC of the appliance By clicking the Q icon a list containing all the PNC ELC Codes stored in the local database appears After you have inserted the code and pressed enter the software shows you a grid that provides some information about the appliance Boards identification Results for 914791101 00 Appliance Information PNC 914791101 ELC 00 Prog 11 Factory Code ZP Producation Date 20020402 Brand Zanussi Model F51155W 50299764006 MAIN Laundry RA
102. u must have administrative rights in order to successfull y complete the procedure IMPORTANT NOTE FOR THE MS UISTA OPERATING SYSTEM COR LATER In order to success fully run this setup administrative rights are MOT enough You must right click this file and choose the Run as administrator option If you want to abort press CTRL tC Press any key to continue a a Fig 1 Automatic setup welcome setup If you press CTRL C you can abort the procedure 2014 Electrolux Italia S p A All rights reserved 7 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP If you press instead any other key combination the automatic setup starts Depending on your computer configuration the setup procedure may last several minutes If the setup decides to install SQL Server 2008 then a reboot will be forced right before the installation of SQL Server 2008 Once your PC has rebooted please re launch AutoInstall cmd and the installation will complete At the end of the automatic setup process you can see the list of installed software packages sidekickPG INSTALLATION STARTED Microsoft NET Framework 3 5 CRUNHING Microsoft NET Framework 3 5 DONE Microsoft WEE DONE Microsoft MSXML DONE Microsoft SQLServer Hative Client Uninstall DOHE Microsoft SQLServer 2068 CRUHHI HG Microsoft SQLServer 20H8 DONE SidekickPC CRUHHI HG SidekickPC LDOHE SidekickPC SUCCESFULLY INST
103. uthentication Specify the password for the SQL Server system administrator sa account Enter password Confirm password Specify SOL Server administrators lara pc Lara Lara SOL Server administrators have unrestricted access to the Database Engine Fig 83 SQL Server 2008 Express Setup Database Engine Configuration Error Reporting Help Microsoft improve SQL Server features and services Setup Support Rules Feature Selection Installation Rules Instance Configuration Disk Space Requirements Server Configuration Database Engine Configuration Error Reporting Installation Configuration Rules Installation Progress Complete Specify the information that you would like to automatically send to Microsoft to improve future releases of SQL Server These settings are optional Microsoft treats this information as confidential Microsoft may provide updates through Microsoft Update to modify feature usage data These updates might be downloaded and installed on your machine automatically depending on your Automatic Update settings See the SOL Server 2008 R2 Privacy Statement for more information Read more about Microsoft Update and Automatic Update 0 Send Windows and SQL Server Error Reports to Microsoft or your corporate report server This setting only applies to services that run without user interaction Fig 84 SOL Server 2008 Express Setup Error Reporting 5 SQL
104. ventions regarding test description Test Description for Induction Hobs due to different interpretation of hob configuration the software cannot show description such a Front zone or Rear zone but SidekickPC shows only Zone 0 or Zone 1 and let the user check the wirings inside the hob and understand which zone is being used All zones are preceded by the Board Identifier of the corresponding unit E Monitor EP sidekickPC Monitor Test 1 Zone 0 Single Ta Test Start Test m HCA Zone 1 Single HEZ Zone 0 Single HC2 Zone 1 Single Nianitalin gt Fig 64 Cooking Monitor form Test Description for Radiant Hobs for the same different interpretation of radiant hob configuration the software shows the test description in the following way REL_Zx_y e xcan be a value in the range 1 6 and represent zone x y can be S D or T Single Double or Triple and represent the type of configuration gr Monitor fee sidekickPC Monitor Test E d HC1 REL 715 a FE Start Test di HC1 REL_Z1 D es HC1 REL 2 5 Sanaa NC REL_Z3_s jn AAMT C1 REL_Z3 D EFN HC1 REL Z4 S ai HC1 REL_Z1_T Fig 65 Cooking Monitor form Test Description for Ovens in this case the test naming convention is the following 2014 Electrolux Italia S p A All rights reserved 78 File SidekickPC UserManual EN docx Date 02 12 2014 4
105. want to perform a full update of the local database This method uses a different mechanism for sending file over the Internet In both cases all local data are removed if any prior executing a full copy of the remote database contents to the local database The full update involves all Electrolux appliance models PNCs supported by SidekickPC A full update is mandatory prior using the software for the first time after the setup 3 Incremental update use this option if you want to download only the new records from the remote database This is the most common update after the initial setup The incremental update involves all Electrolux appliance models PNCs supported by Sidekick 4 PNC update use this option if you want to download only the new records related to a certain set of PNCs from the remote database The PNC List entry allows you to specify the list of PNCs one or more up to 20 that you are interested in The PNC list is a sequence of comma separated PNCs A PNC Part Number Code is a numeric code of 9 digits that identifies a certain appliance model from Electrolux In the PNC List you should not supply the ELC Engineering Level Code downloading data for a certain PNC means getting the update for all related ELCs Instead of commas you can also use semicolons hyphens and forward slashes as a separator An example of a valid PNC List the following one 914791101 913101218 914521544 2014 Electrolux Itali
106. ware connects to the appliance under test and identifies it Then the program shows you the Identification form with the main configuration parameters in the connected appliance The identification procedure depends on the type of the appliance for diagnostic functionality of cooking appliances refers to chapter 3 41 Configuration lets you enter to the board configuration function When you click on this icon SidekickPC shows you the Board Configuration form 2014 Electrolux Italia S p A All rights reserved Ed File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP Appliance Information lets you to get detailed information regarding test alarms and the troubleshooting procedures of a specific appliance model that you identify by means of the PNC ELC Please remember that this function only works for those appliances that SidekickPC is able to diagnose 2014 Electrolux Italia S p A All rights reserved 40 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 3 3 Configuration Form This is the form that appears when you press the Configuration button in the Startup Form The Configuration form allows you either to create a spare board or to upgrade the electronic configuration of an appliance ata ae EP SidekickPC Eo File Options You can enter either the Product Number Code PNC and the Engineering L
107. you must install the USB drivers for the Appliance Connection Kit In order to perform this step you must have an Appliance Connection Kit ACK that Service Support Europe SSE should have given you You should connect the USB interface of the interface module to the PC by means of the supplied cable The operating system recognizes that this is the first time that you connect the device to the PC and prompts you for the installation of the drivers The drivers are copied to the hard disk during the setup of SidekickPC in the USB Drivers directory starting from the installation folder The default driver directory 1s C Electrolux SidekickPC USB Drivers You can find detailed instructions on how to setup the USB drivers in the Appliance Interface Modules USB Setup v 4 0 manual that is installed during the setup of SidekickPC Please remember that the sequence of operations that are required to install USB drivers varies a lot depending on the actual operating system and configuration of your PC 2014 Electrolux Italia S p A All rights reserved a1 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP 1 3 4 Uninstalling SidekickPC At acertain point you may want to remove the application from your PC You can remove it as any other Windows application by means of the Add Remove Programs applet in the Control Panel xo ia T t gt Control Panel Programs
108. ype e g HC1 Hob Controller 1 OC2 Oven Controller 2 e Board Name name of the board retrieved from SidekickPC database e Configuration ANC REV SW_ANC code that identifies the board configuration recipe Internal communication details reserved to PD e Unit Address the MACS address assigned to each board in hexadecimal representation the boards or units are identified on the MACS communication bus by an address e Last Message Timestamp date time of the last message received from that unit e Total Messages total number of messages received from that unit The PC station SidekickPC to retrieve and monitoring the information has the same behavior as a unit on the communication bus TSI is the identifier reserved to the PC station running SidekickPC application On the right the panel displaying the MACS protocol messages coming from the bus 2014 Electrolux Italia S p A All rights reserved 75 File SidekickPC UserManual EN docx Date 02 12 2014 A Electrolux GTC SOFTWARE DEVELOPMENT GROUP A ine History icon click opens dialog box below and the alarms retrieving operation is executed The software communicating with the designated UI board by means of specific message retrieves information about the latest 5 alarms of the appliance stored on the OUII or HUI of the appliance A Please wait z SidekickPC Alarms Retrieving E Igy 50 SidekickPC Alarms Retrieving Fig 61 Coo

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