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1. Gift Shop s playlists Gift Shop Playlists gt Activate Hi lionel Gift Shop Click to edit playlist Copyright amp 2010 Keywest Technology Inc All rights reserved The playlist summary page includes a table of all playlists for the player displayed as cells Within the cell is a thumbnail of the first image in the playlist an Edit Playlist button and an Edit Crawl button If a playlist is empty an Awaiting Thumbnail Image message will appear in the playlist cell in lieu of the first image Note a player can have only one playlist However future versions of Traffic Manager Dashboard may include multi playlist functionality An activate label is also present which redirects the user to a confirmation page To activate is to begin playing the playlist in a local zone on the digital sign The Edit Playlist button redirects the user to the Playlist Editor page which is used to create or modify a playlist Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 20 THE PLAYLIST EDITOR PAGE The Playlist Editor page provides the tools needed to create and manage custom content for a local zone Dashboard Logout Wey We A TECHNOLOGY Gift Shop s playlists 7 Gift Shop Playlists Gift Shop Available Media Files l F reate Additional Media File F
2. The Media Attributes area is just beneath the Playlist Files list Date Start Any Pm and is used to define key attributes properties of the file Time Start 12 00 00 AM End 12 59 59 PMS such as when to display it and for how long as shown to the Days Wisun Wmon Wtues Wwed Withur Dri sat right i Sossen 10 Seconds In this example the Desert jpg will be displayed all the time and will appear for 10 seconds Selecting the Specific Dates option defines the start end dates and start end times as well as specific days of the week Pressing Save Attributes after making a change is required Multiple files attributes can be changed at once by selecting more than one file in the playlist files list Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 23 THE CREATE ADDITIONAL MEDIA PAGES Selecting the Create Additional Media File from Template link allows the user to create a custom media file complete with text and graphics The Media Editor page presents several templates to choose from when creating a media file The thumbnails provide a preview of the layout for each template including text groupings and picture placement as shown below Dashboard Logout Lay We f TECHNOLOGY Gift Shop s playlists Gift Shop Playlists Gift Shop Create Media File Select a template Text 1 Text1 Text1 T
3. Tree View Pane This pane when connected to Traffic Manager Server displays the network structure as a tree view Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 53 THE SCHEDULES PANE The schedules pane is populated with the schedule files that reside in the folder shown in the schedules drop down box If the schedule pane is empty use the Browse button to locate a folder that contains schedules Advanced AdvancedD Block Roe shd Casino Demo bd Copy shd Casino shd combo crawl Demo shd HK Marriott mem shd Lobby shd a Y Key Type SHD File I Size 173 bytes Date modified 6 29 2010 1 16 18 PM P In the example above the schedules drop down box specifies a folder C Program Files x86 MediaZone Editor Application Schedules which contains several schedule files shown in the schedule pane The schedule file includes a tooltip with file information if the cursor is placed over it Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 54 THE TREE VIEW PANE This area displays the network structure as a tree view once connected to Traffic Manager Server pennen A O ve E 192 168 1 126 lal E Keywest Test Server E 49 West Bench E Casino Player a Casino sh
4. 3 Crawl Textbox This textbox is used for inputting the crawl text Clicking inside this textbox enables a message to be input Pressing the Enter key will cause a new line to appear When the crawl text is displayed on the digital sign each new line of text will be separated from the previous line by several spaces To place a separator in the crawl text type a special character such as a vertical bar or an asterisk A crawl can be removed from a digital sign by deleting the crawl text from this box and pressing Save 4 Help This button when pressed is used to display a hidden pane with helpful FAQs It can be collapsed as well Note in order for a digital sign to display a crawl the schedule of the player must include a crawl layer and the schedule itself must not contain its own crawl text Saving a crawl message may take minutes to appear on the digital sign If it fails to appear after a reasonable wait contact the system administrator THE EAS EVENTS PAGE DESCRIPTION The following sections describe the Emergency Alert System EAS functionality which is used to send alert messages to players in time of emergency Users are granted access to these pages via the Traffic Manager Server application Admin tab A standard user who has EAS access is sent directly to the EAS Events page after initially logging into Traffic Manager Dashboard Once at this page the user can send two types of emergency alerts an Instant Crawl aler
5. 12 13 14 06 30 2010 04 47 30 PM Confirm File Confirm txt 06 30 2010 04 47 30 PM Daily update time 06 30 2010 04 47 30 PM Server Name 06 30 2010 04 47 30 PM ServerIP address 06 30 2010 05 17 38 PM System Type MediaXtreme 06 30 2010 05 17 38 PM Player Name Keywest Signage 06 30 2010 05 17 38 PM Player IP Address 192 168 1 115 06 30 2010 05 17 38 PM Full Player Name Keywest Infozone Server Keywest Signage 06 30 2010 05 17 38 PM Schedule Casino shd 06 30 2010 05 17 38 PM Confirm File Confirm txt 06 30 2010 05 17 38 PM Daily update time 06 30 2010 05 17 38 PM Server Name Keywest Infozone Server 06 30 2010 05 17 38 PM ServerIP address 192 168 1 125 II Screen Capture Filename CMxSPlayer Data ScreenCapture jpg F a Daily Update Settings Continuous Update Settings Genee Current Time 05 18 03 PM Daily update time Next update in 59 seconds 30 minutes Update every 1 minutes Force Daily Update 4Gd E ar a 6 Title Bar The title bar of InfoZone Player includes the version number Status Box The status box displays entries of activity as InfoZone Player runs Each entry in the status box is preceded by a date and time stamp to determine the time at which the entry was made The status box will continue to lengthen as new entries appear with the focus on the last line of the box You can scroll vertically to read previous entries Screen Capture File
6. Be aware that if a player is deleted from Traffic Manager Server while AutoSense is enabled it will reappear if it checks in again AutoSense checks the Application EIZ Player folder every 60 seconds looking for new player support ini files If a new support file is found and the machine ID within matches the server and division if present names this player will be automatically added to the network and appear in the tree view SUPPORT FILES All support files for Traffic Manager Server are stored in the application folder typically C Program Files Keywest Technology Traffic Manager Server Within this folder is an Application subfolder which contains additional subfolders for different types of files If any file becomes corrupt it is recommended to reinstall the Traffic Manager Server application Be aware that files customized to a specific environment will be overwritten so it is recommended that the networkstructure xml file is first copied and saved to another safe location such as the desktop The networkstructure xml contains the tree view hierarchy of the network and although it can be recreated automatically by AutoSense behavior it is a crucial file worth backing up Content files such as those in the Application Media folder are not removed during a repair or reinstallation They are removed however during an uninstall Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa K
7. Distance These controls determine the position and offset distance of the crawl text The crawl position drop down box includes Top Center and Bottom options Selecting Center will place the crawl text in the vertical center of the digital sign Selecting Top or Bottom allows for more precise control of crawl location as the vertical distance from the top or bottom edge can be specified as well 6 Save This button saves the crawl settings to a file for retention These settings are loaded automatically when visiting the EAS Events page These settings are also loaded when a standard user visits the EAS Events page to send an instant crawl alert although they can adjust the dwell and location of the crawl Note the text entered in the text editor is for formatting purposes only and will not be seen by a standard user The configuration panel for full screen alerts is minimal upon first loading it merely provides a single drop down box which lists existing alerts and an option for creating a new alert as shown below Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 34 Configuration Full Screen Alerts Template Configuration Full Screen Alerts Hide I Template D allClear png evacuation png fire png generalEmergency png GreenBlank png Hurricane png lockdown png RedBlank png systemMalfunction png test pn
8. E Turn on monitor Type A or P to switch AM PM Y Turn off monitor 12 01 00 AM Type A or P to switch AM PM December 2010 b Mo Tu We Fr Sa 28 29 30 1 3 4 7 8 10 11 14 15 17 18 22 24 25 29 31 1 2 9 28 Today October 28 2010 1 Enabled When the Special schedule is enabled it will override any weekday or weekend schedules 2 Start Date and End Date Special schedules have two additional settings for selecting the start and end dates The dates should be entered in MM DD YYYY format or by selecting a date from the calendar picker After the end date and time has transpired the normal weekday and weekend schedules resume 3 Save The save button will save the schedules The next time a recipient player checks into Traffic Manager Server the new schedule will be downloaded and the player will begin using the new monitor control settings Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 43 Advanced Tab For administrators only the advanced tab contains a control for setting the repeat value for all monitor control commands A repeat is often used to ensure that the digital signage monitor is kept in the desired state and can overcome tampering for instance if a person manually powers on a monitor when the schedule is set to power it off Setting this value to one minute o
9. Floor Division First Floor TEST shd Division Second Floor ShakeysCombined shd Product MXA Product MXA Product MXA Division Second Floor Product MXA Division Second Floor Check in 1 59 44 PM Check in 1 57 44 PM Check in 8 54 40 AM 7 6 2010 Product MXA Check in 3 21 59 AM Product MXA 6 29 2010 6 29 2010 Status ERROR Check in 1 54 44 PM 6 11 2010 Check in 1 52 44 PM Status GOOD Status GOOD 6 29 2010 Status ERROR 6 29 2010 Status GOOD Status GOOD Ce EST Ca Radiology Break Room Maintenance IP IP IP DHCP Schedule JIFFY LUBE shd Schedule Schedule Division Second Floor Division South Wing Division West Wing Product MXA Product MXA Product MXA Check in 1 53 44 PM Check in 1 56 45 PM Check in 1 55 44 PM 6 29 2010 6 29 2010 6 29 2010 Status GOOD Status ERROR Status ERROR 8 Copyright amp 2010 Keywest Technology Inc All rights reserved The Dashboard table of player cells automatically refreshes every 30 seconds to display updated player thumbnail images and data There is therefore no need to refresh the browser window Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com Dashboard Logout Ney Wes TECHNOLOGY Player View Show Hide Players Sort Players Gift Shop Wayfinding Directory Oncology IP 192 168 1 127 IP DHCP IP Schedule Casino shd S
10. The permissions granted here are used by Users Traffic Manager Dashboard a browser based user interface for Traffic Manager Add User This button launches the Add User dialog for defining the name role and player permissions of a user For more information see details below Properties The properties button launches the User Properties dialog for changing the name role and player permissions of a user see details below AutoSense The AutoSense checkbox when checked allows Traffic Manager Server to automatically sense and add players to the network as they check in Delete All Users This button deletes all existing users Delete User This button deletes the currently selected user Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 76 Add User Dialog This dialog box is used to assign the username and password for a user The network tree includes checkboxes which grant the user access to view checked players when logged into Traffic Manager Dashboard The User Type defines the administrator privileges for the user The EAS Administrator is a special user who can create and edit Emergency Alert System messages in Traffic Manager Dashboard Checking Playlist Editor grants the user special rights to create and edit custom playlists which can then be selected by local users to play the custom playlis
11. To create a new division right click the Third Floor division select Add New Division and enter a name Performing this twice produces two new divisions as shown below Selected Machine Properties 1 First Floor ID res Gift Shop IPAddress 192 168 1 118 age Hospital Lobby Name Hospital Server pir Directory ResponseOverdueTime 30 econ por Schedule ia Cardiology T A e e Maternity age Oncology gos Radiology 7 Third Floor i gt Break Room i Maintenance 7 South Wing T west Wing Name The name of the machine The new divisions South Wing and West Wing could contain the Break Room and Maintenance players respectively by right clicking and selecting Move To Another Division The result of which is shown below que Gift Shop as Hospital Lobby as Wayfinding Directory Second Floor is Cardiology ey Maternity Oncology is Radiology Third Floor J South Wing e Break Room Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 83 AUTOSENSE A key feature of Traffic Manager Server is the AutoSense functionality which automatically senses and adds new players to the network as they check in This reduces set up time when establishing a new network or adding new players to an existing one To enable AutoSense check the box on the Admin tab in the Player Options area
12. and choose Open from the popup menu THE PREVIEW TAB This tab contains a preview of the screen capture that is uploaded during communication with Traffic Manager Server as shown below a esses essere al Aalt o e Screen Capture Filename C MxSPlayer Data ScreenCapture jpg Continuous Update Settings Daily Update Settings DEZ Enab Current Time 05 18 07 PM Next update in 59 seconds Update every 1 minutes Upon first launch the preview will be blank The preview will display a screen capture after the first continuous update has occurred or if the upload test button is pressed This button creates the screen capture file and uploads it to the server Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 93 THE SETTINGS TAB This settings tab was covered in detail earlier in this document please refer to beginning of the Interface section for more information THE LOGS TAB This Logs tab is used to set up logging for InfoZone Player as shown below Logs 1 Audit Log z Select time period for log file e i E Keep the previous 5 logs E Select the first day of week e Select time of day to upload 12 00 00 AM 3 Play Log J Select this checkbox to automatically upload a log of recently played media 4 E A Enable play log 5 Screen Capture Filena
13. are shown The Move To Another Division menu item will allow the relocation of a player to another division by displaying a dialog box with all divisions Selecting the desired division and pressing OK moves the player Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 80 MULTI DIVISION NETWORKS To enhance usability of a complex network of players a network structure can be divided into divisions For demonstration purposes consider a network of players in a hospital This hospital contains multiple players located throughout the building each playing its own content for a specific audience The network could by divided into divisions per schedule or floor or department For the example below the building floors are used to define the divisions Selected Machine Properties g First Floor EASAvailable e Gift Shop Enabled a gt Hospital Lobby 1D ang ei ERE IPAddress Second Floor Cantar LastCheckInTime geg GH Name ee Schedule Type UpdateReady qe Break Room UpdateTime EP Maintenance UploadFrequency Name The name of the machine Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com MOVING A PLAYER In the Hospital example the players within each division are listed in no particular order But a right cli
14. role in InfoZone Server communicating with Traffic Manager Server to schedule and update content displayed on the digital signage Please be sure to read through this manual carefully to get the most out of Traffic Manager Scheduler KEY FEATURES e Provides a secure password protected connection with Traffic Manager Server e Retrieves the network structure from Traffic Manager Server in real time e Includes easy to use drag and drop functionality to update player schedules e Provides for creation of a new schedule with either single or multiple sets e Allows updating of schedules to multiple players simultaneously e Permits opening of schedule file in Notepad to view contents SYSTEM REQUIREMENTS e PC compatible server desktop or laptop with LAN or wireless network connection e Windows XP Vista 7 Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 51 INTERFACE The following sections describe the Traffic Manager Scheduler interface Upon initial launch of the application the software attempts to load the schedules folder and server address history If no history is found a following message will appear Press OK to dismiss this message and display the Traffic Manager Server main window Please enter the URL or IP address for Traffic Manager Server Please browse to a folder which contains schedule files MAIN WIND
15. the browse button launches a dialog box for choosing an image Once selected pressing the upload button saves it and adds it to the background image drop down box Alert Text Text Content 8 1 Font default size default o g BI VU I 1 i 1411 n NI Mio gt Vertical Alignment Top e Distance from top 0 384px 180 Text Effect Shadow x Effect Color 666666 E Optional Text Text Content y 12 88 Font defaut I Size default 2 pr W 0 i UD DU Vertical Alignment Bottom Distance from bottom 0 384px 145 Text Effect Shadow w Effect Color 666666 KI The Alert Text and Optional Text panels include the same controls for formatting and locating text on the alert image The difference between the two however is Alert Text is permanent and Optional Text is not The toolbar buttons in the rich text control are used to control the formatting of the text with the exception of the background color toolbar buttons These buttons do not apply as alert and optional texts are always transparent The vertical alignment controls allow precise location of the alert and optional text The text effect drop down box includes edge and drop shadow effects and their associated color The color picker control as described earlier is utilized for specifying the effect color Date Time Stamp Location Date Upper Left Time Upper Right Date Format Short Date mm dd yy HEHE Time Fo
16. to Server prompt Check the always connect to this server checkbox and press OK Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 68 h The FileZilla Server Interface will appear This can be used to view file transfers between Traffic Manager Server and the players This interface will automatically launch upon Windows startup Do not close it or Traffic Manager Server will not be able to communicate with the players Press the ma tg 6 Leien EI y inimi 0 9 30 beta SS minimize button and you ll FleZila ed Kosse tim kosse Efiezila project org find the FileZilla icon in the system tray Account IP Transfer 9 Traffic Manager Server installation is now complete Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 69 INTERFACE The following sections describe the Traffic Manager Server interface tab by tab When you launch the application you will be presented with the screen below Network Structure activity Logs Fie Manager EAS Emal Stings admin T Main Server Selected Machine Properties mal ID Main Server IPAddress 192 168 1 120 Name Main Server ResponseOwerdueTime 30 Schedule Type Server Name O The name of the machine THE NETWORK STRUCTURE TAB 5 Tree view This area di
17. to http IP Address substitute IP Address with the actual IP Address of the server VII Configure Firewall Settings To allow communication between the players and the server FileZilla must be listed as an exception in Windows Firewall Perform the below steps according to the relevant operating system A Windows XP Professional e Goto Start gt Settings gt Control Panel gt Windows Firewall e Select the Exceptions tab Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 10 e Press the Add Program button e Select FileZilla from the list of programs and click OK OK and close Control Panel B Windows Vista Windows 7 e Select the Start gt Settings gt Control Panel gt System and Security e Select Windows Firewall e Inthe left pane select Allow a program or feature through Windows Firewall e Check FileZilla Server in the list of allowed programs and features e Press OK and close Control Panel C Windows Server 2008 e Select the Start gt Control Panel gt System and Security e Select Windows Firewall e Inthe left pane select Advanced settings e Inthe Windows Firewall with Advanced Security window select Inbound Rules from the left pane e Inthe right pane select New Rule e Inthe New Inbound Rule Wizard Rule Type window select the Program button and click Next e Atthe Program window se
18. 6th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 63 INTRODUCTION Thank you for purchasing InfoZone Server You can now take advantage of this powerful software to manage the content of your network of digital signage displays Traffic Manager controls your mini network of digital signage communicating with the computers that control each digital sign henceforth referred to as players It also performs basic server duties storing the media for all of the players and assuming the role of a network hub to manage the traffic between all components of the Traffic Manager network Please be sure to read through this manual carefully to get the most out of Traffic Manager KEY FEATURES e Provides a single interface for viewing and controlling all players in the network e Stores content for all players e Offers interoperability with Traffic Manager Scheduler Traffic Manager Dashboard and InfozonePlayer e Allows player schedule changes e Adds new players to the network automatically via AutoSense e Enables changes to the network hierarchy Add Delete Move Rename or Disable players e Monitors activity of players updates via log files SYSTEM REQUIREMENTS e PC compatible server desktop or laptop with LAN or wireless network connection e Windows XP Vista 7 Server 2003 Server 2008 Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e
19. C MX5Player Within this folder is the InfoZonePlayer exe a log file Log Player txt and a settings file System ini Additionally InfoZone Player reads and writes several other files The below chart describes their purpose Filename location Description gt Screen image Screen image Player settings If any file becomes corrupt it is recommended to reinstall the InfoZone Player application Be aware that files customized to a specific environment will be overwritten In those cases it may be necessary to perform scheduled backups TROUBLESHOOTING After launching InfoZone Player nothing happens Be patient Upon launch AutoUpdate checks the server to see if a different version of InfoZone Player needs to be installed Depending on network performance this check can take several seconds A Next update in connecting message appears for a prolonged period when trying to upload This can happen if the player has lost connectivity with the server or if a weak connection exists Ensure the correct IP address for the server is specified on the Settings tab Also check the server and division names If the IP address and names are correct perform typical network connectivity troubleshooting steps on the server including a check of the firewall settings The screen capture filename is red This occurs if the filename doesn t exist Type a valid filename or use the Browse button to select an existing file InfoZo
20. Casino shd Schedule Keywest Demo shd Division First Floor Division First Floor Product MXA Product MXA Check in 1 59 44 PM Check in 8 54 40 AM 7 6 2010 6 29 2010 Status ERROR Status GOOD Copyright 2010 Keywest Technology Inc All rights reserved When this user moves the cursor over a player cell the cell becomes highlighted and a tooltip displays Click to edit playlist as shown below Clicking this directs the user to the Playlist Summary page BS a ick to edit playlist Gift Shop IP 192 168 1 127 Schedule Casino shd Division First Floor Product MXA Check in 1 59 44 PM 6 29 2010 Status GOOD Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace e Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 19 THE PLAYLIST SUMMARY PAGE The playlist summary page is the start page for managing local zone control Note users who only have access to one player and who have local zone control permissions will go directly to the playlist summary page after logging in bypassing the Dashboard page A playlist is a set of images or videos selected by the user to appear in a pre defined area or zone on the digital sign Because the custom content is controlled by a user who is typically near in proximity to the player the term local zone control is used throughout this document Dashboard Logout Lay We A TECHNOLOGY
21. Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com INTRODUCTION Thank you for purchasing InfoZone Server You can now take advantage of this powerful software suite to manage the content of your network of digital signage displays Traffic Manager Dashboard plays an essential role within InfoZone Server as it provides a front end interface for monitoring and updating content displayed on the digital signage Please be sure to read through this manual carefully to get the most out of Traffic Manager Dashboard KEY FEATURES e Web based application allows monitoring of InfoZone Server from any browser e Performs user authentication upon login to deliver user dependent content e Company logos and branding can be incorporated into pages e Offers interoperability with Traffic Manager Server and InfoZone Player e Includes Local Zone Control to allow local users to add their own signage content SYSTEM REQUIREMENTS Although Traffic Manager Dashboard was optimized for Internet Explorer 8 it is cross browser compatible with nearly every popular browser for PC or hand held device Some pages may produce layout variations when using browsers other than Internet Explorer 8 Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com CONFIGURATION OF INTERNET INFORMATION SERVICE
22. Manager Server e Offers interoperability with Traffic Manager Server and Traffic Manager Dashboard e Downloads and installs software updates automatically via AutoUpdate e Provides a means to synchronize all local media with that stored on Traffic Manager Server e Uploads log files containing activity of player SYSTEM REQUIREMENTS InfoZone Player typically is installed on a pre configured computer referred to as a player provided by Keywest Technology e PC compatible server desktop or laptop with LAN or wireless network connection e Windows XP Vista 7 Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 87 INSTALLATION 1 Insert the Installation CD into a CD ROM compatible drive 2 Open My Computer navigate to the CD drive and double click the Setup exe 3 The Welcome screen will appear p wizard Welcome to the InfoZone Player Setu vu Wet TECHNOLOGY The instaler wil guide you through the steps required to install nfaZone Player on your computer WARNING This computer program is protected by copyright law and intemational treaties Unauthorized duplicaton or dstibution of this program ox any portion of i may resul in severe civil red and wil be prosecuted to the maximum extent possible under the law License Agreement Ne West TECHNOLOGY 4 Press next to read the Software Licens
23. Need Support Mailto Support keywesttechnology com 64 INSTALLATION 1 2 3 4 5 6 Insert the Installation CD into a CD ROM compatible drive Open My Computer navigate to the CD drive and double click the Setup exe The Welcome screen will appear Press next to read the Software Licensing and Services Agreement You must select the Agree button to continue Accept the default installation folder recommended or browse to another Manager Server is to be used by yourself or anyone Press Next At Installation Options select the optional checkboxes for Desktop Icon Start Menu Shortcut and FileZilla Server Note FileZilla Server must be installed for Traffic Manager Server to run properly Only uncheck this Copyright O 2010 Keywest Technology Inc All Rights R 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywe Welcome to the Traffic Manager Server Setup we pp Weg TECHNOLOGY The installer wil guide you through the steps required to install Traffic Manager Server on pour computer WARNING This computer program is protected by copyright law and international treat treaties Vnathorized dupication or distribution d this program or ary portion of it may resul in severe civil Seminal penalies and will be prosecuted to the maximum extent possible under the law Cancel 7 License Agreement da yw es f Please take a moment to read the license agreement now
24. OW lt Enter Server URL or IP gt cm A 4G g Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com I O 5 Standard Toolbar This standard toolbar includes the following controls Description ES Create new schedule button launches the Schedule Wizard ES ES I i DO eae 2 Schedule folder drop down menu indicates the location of schedule files Browse button allows selection of schedules folder via dialog Server address drop down menu indicates the URL or IP address of the server Connect button establishes a connection with Traffic Manager Server Disconnect button terminates the connection with Traffic Manager Server Download schedules button retrieves the network structure from the server Upload schedules button sends the network structure to the server Remove selected schedule is used to remove the currently selected schedule Remove all schedules is used to remove the schedule of each network player Schedules Pane This pane displays all schedules from the folder specified in the schedule folder drop down Placing the cursor over a schedule will reveal its properties When connected to Traffic Manager Server a schedule can be dragged and dropped onto a player shown in the tree view Status Area Pane This area displays messages while uploading to Traffic Manager Server
25. Player Schedule the current schedule that is being played on the player Division the division to which the player belongs or the server name if no division exists Product the name of the MediaZone software product that the player is using Check in the date and time that the thumbnail image file was last uploaded from the player Status the current status of the player either Good Error Update in Progress or Disabled The information text of each player cell can vary in color depending on its status red for error blue for update in progress grey for disabled or normal for good In addition to the status text an indicator light appears in the lower right corner of the player cell Status Description Indicator Light Player has recently checked in gt ___ Disabled Player is currently set as disabled e Update in Progress Player is downloading an update B Player is incommunicado Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 18 THE DASHBOARD PAGE USER WITH LOCAL ZONE CONTROL This section describes the Dashboard interface for a user who has access to two players including local zone control of both f Dashboard Logout TECHNOLOGY Select a player to edit playlist Hi lionel Thumbnails Show Hide Players Sort Players Gift Shop Hospital Lobby IP 192 168 1 127 IP 192 168 1 117 Schedule
26. S IIS Traffic Manager Dashboard is a web based application and must therefore be hosted by a web server application Prior to the installation of Traffic Manager Dashboard install the IIS server application and configure it per below I Install and setup IIS server according to your operating system below A Windows XP Professional e You may need a Windows XP Professional Disk in order to install this Windows component Please contact Keywest if you do not have a copy of Windows XP e Go to Start gt Settings gt Control Panel gt Add or Remove Programs e Select the Add Remove Windows Components Left hand side of Add or Remove Programs window e Select the check box next to the Internet Information Services IIS selection and then click the Next gt button e During the installation process you may be prompted for the Windows XP Professional disk e After the installation Enter http localhost in IE browser to test if IIS web server is running This will open up 2 windows with IIS information You can close both of them B Windows Vista e You may need a Windows Vista Disk in order to install this Windows component Please contact Keywest if you do not have a copy of Windows XP e Goto Start gt Settings gt Control Panel gt Programs and Features e Select Turn Windows Features On or Off Left hand side of window e Expand the Internet Information Services IIS e Expand the Web Management Tools e Check IIS 6 M
27. S 66215 USA e Need Support Mailto Support keywesttechnology com 84 TROUBLESHOOTING After renaming a player the previous player name reappears in the treeview This can occur if a player was renamed by manually editing the Name or MachinelD in the player properties window Although this method can briefly appear to succeed existing support files for the previous player name still exist and will be added to the network via AutoSense A recommended solution to renaming a player is to log into the player and edit the name within InfoZone Player Once this has been performed delete the player in Traffic Manager Server by right clicking the player name and selecting delete After deleting a player the player reappears a short time later This can happen if the player continues to check in and AutoSense is enabled Consider disabling the player instead of deleting it by setting the Enabled property to false This will allow the player to check in yet be ignored by Traffic Manager Server If deleting the player is actually necessary logging into the player and uninstalling InfoZone Player is the permanent solution Players are not checking in Check network connectivity to ensure stability If problems persist ensure FileZilla server is installed and running When FileZilla Server is online an icon appears in the system tray Double clicking this icon will restore the FileZilla Server interface and display incoming and outgoing traf
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29. al zone control privileges whereby a zone on the digital sign can be customized by the user to play their own content EAS Functions Checkbox This checkbox grants the user access to send alerts through the Emergency Alert System EAS pages as discussed earlier in this manual Save Delete Cancel Buttons The save button saves the current user settings The delete button permanently removes the user and redirects the browser to the user accounts page The cancel button redirects the browser to the user accounts page User Type This area defines the administrator permissions of the user Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 47 CUSTOMIZING TRAFFIC MANAGER DASHBOARD System administrators can customize Traffic Manager Dashboard to use company logos or other custom content on the login page page headers and the favicon 1 Login Image To customize the image shown on the login page navigate to the Traffic Manager Dashboard application folder on the server usually named tmlive Within the Data folder resides the SaveBgimage ini file Edit the IMAGE4 value to specify a custom image Although the recommended height and width of the login image is 198 x 754 respectively these values can be modified to match the custom image dimensions 2 Page Headers To customize the image shown on the header of all pages navigate t
30. anagement Compatibility and IIS Management Console and then click OK e During the installation process you may be prompted for the Windows Vista disk e After the installation Enter http localhost in IE browser to test if IIS web server is running This will open up 2 windows with IIS information You can close both of them C Windows Server 2003 e The below steps are for generic installations Refer to http support microsoft com kb 324742 for more detailed information e Goto Start point to Control Panel and then click Add or Remove Programs Click Add Remove Windows Components e Inthe Windows Components list click Application Server but do not select the check box e Click Details and then click to select the Internet Information Services IIS check box e Click Details to view the list of IIS optional components e Select the optional components that you want to install By default the following components are selected O Common Files O Internet Information Services Manager O World Wide Web Service e Click World Wide Web Service but do not clear the check box and then click Details to view the list of IIS optional subcomponents such as the Remote Administration HTML Tool Select the optional subcomponents that you want to install By default the following component is selected World Wide Web Service e Click OK click OK click OK and then click Next to install the selected components Copyright O 2010 Keywest T
31. and saved within the Traffic Manager Server application Once authenticated Traffic Manager Scheduler will display the network structure in the tree view pane as shown below x Tip Drag and drop schedules below to players on the righ Advanced AdvancedD Block Roe shd 3 D B Casino shd combo crawl mem shd d d HK Marriott Keywest Demo R55 shd J J LEC testshd Lobby shd Lobby hd aca o SO J Disconnect Ag Ke a E El Keywest Infozone Server E Casino Player ii Casino shd E ane Room Door Card ra gt Hotel en Em nl i Ten Board ii ShakeysCombined shd E lt p Keywest Signage id KWT shd al Presidential Suite E m NickDoorCard shd a Quick Lube Player Pode JIFFY LUBE shd E ze Sports Complex m OP Soccer Test shd E Training Room i Alex Multi SET TEST shd Notice the Connect toolbar button has changed to a Disconnect button and the other toolbar buttons have been enabled Also note that a help panel appears above the list of schedules This panel includes a tip to inform the user to use drag and drop to change a player schedule It can be closed by selecting the X in the upper right corner of the panel Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 56 Note dropping a schedule on the player name may require some practice A helpful tip is to align
32. appear in the schedules pane For more information on scheduled set add sets to the schedule that are played on specific dates and tenes configuration see the Edit Schedule section of this document Ce Remove et Gi Program Fies 86 MediaZone Editor Application Sets Casno 5e v Browse StartDate 0706 2008 Be Start me 00 00 00 EndDete 10 20 2012 B Ewe 23 59 59 Days Tsun Mon Time Twe Ju Vri V Sat C Program Fies x36 MediaZone Editor Application Sets Lobby set v Browse StartDate 10 21 2012 Br Start Time 00 00 00 EndDate 07 28 2014 Jr EndTme 23 59 59 Days Vian Vmon Y Tue Vi wed Y Thu go TEE Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnolog Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 60 Edit Schedule An existing schedule can be edited by double clicking the schedule in the left schedule pane Doing so will launch the Edit Schedule window which uses an interface similar to the last step of the wizard as shown below Schedule Name Default Set C Program Files x86 MediaZone Editor Application Sets ge Scheduled Sets C Program Files x86 MediaZone Editor VApplication Sets shakeys Start Date 07 15 2009 E Start Time 00 00 00 End Date 07 16 2009 E En
33. chedule OP Soccer Test shd Schedule Division First Floor Division First Floor ShakeysCombined shd Product MXA Product MXA Division Second Floor Check in 1 59 44 PM Check in 1 57 44 PM Product MXA 6 29 2010 6 29 2010 Check in 1 52 44 PM Status GOOD Status GOOD 6 29 2010 Status GOOD 1 Header Logo This area displays an image such as a company logo on all pages of Traffic Manager Dashboard Customizing this logo is discussed later in this user manual 2 Menus These three menus allow the user to adjust the player cells Each menu is discussed in further detail on the following page 3 Player Cells This area displays a table of player cells each containing player information and a thumbnail preview of content displayed on the digital sign The number of player cells in each horizontal row is based on the width of the browser so resizing the browser window will cause the player cells to wrap for a better fit 4 Quick Links Each page of Traffic Manager Dashboard includes a Logout button and a hyperlink to the Dashboard page 5 Welcome Tag The welcome tag identifies your current login name Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 16 The three Dashboard menus are used to adjust how player cell information is displayed The currently active menu item is shown as bold To display the menu items hover y
34. ck of the tree view allows each player to be moved up or down within the division Sorting the players alphabetically for instance is a simple task d a I Hospital Server Selected Machine Properties EN First Floor EASAvailable ar Gift Shop Enabled gt Hospital Lobby Wayfinding Directory Second Floor ID IPAddress LastCheckInTim aie Ei astCheckInTime je Maternity iss Oncology ge Radiology ype us Break Room UpdateTime eed Maintenance UploadFrequency Moving a player from one division to another is also easily achieved Right click the desired player and select Move to Another Division The following dialog will appear Select the desired division ER Hospital Server Merely select another division and press OK to move the player Notice how other players have been greyed out This is because a player cannot be moved to another player it can only be moved to a division or the server Also notice that the desired player to move has been highlighted in blue for verification The player name also appears in the title bar of the dialog box Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 82 NETWORK DEPTH There is no limit to the depth of divisions in a network Therefore divisions can be further subdivided into divisions In the Hospital example this could be done to the Third Floor players
35. current account username When editing an existing user this textbox is read only and cannot be changed When creating a new user this box is enabled and is a required field 2 Password Textbox This textbox is read only and cannot be changed It always displays six asterisks to simulate hidden text characters For security reasons the user password is never loaded to the page 3 Password Reset Button This buttons reveals the password confirmation panel which includes two textboxes for entering a new password and confirming the new password The OK button causes validation to ensure both passwords match When the password confirmation panel is visible the reset button becomes a hide button as shown below Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 46 Username bethenny Username bethenny Password eseses Password eseses New Password New Password Confirm New Password ps Confirm New Password The Confirm New Password must match the New Password entry OK Cancel Player Treeview This control displays a treeview of all players with checkboxes next to each Checking a player will allow the user to view that player in the main dashboard page Every player in a division can be checked or unchecked with the division name checkbox Local Content Control Checkbox This checkbox grants the user loc
36. d Es Keywest Signage Fal m Ar Don s Office Ep Don Player i Super Speedway shd The tree view contains icons to quickly identify the type of machine The server itself appears as a black server while divisions appear in grey Players also have their own icon as do schedules Note Traffic Manager Scheduler is designed to specify player schedules it cannot be used to add delete rename or rearrange players This type of network management must be performed in the Traffic Manager Server application STATUS AREA PANE When performing an upload to Traffic Manager Server the status area pane displays a log of events related to the file transfers including real time progress statistics This area can also be used to troubleshoot errors such as file transfer failures file not found errors etc Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 55 USING TRAFFIC MANAGER SCHEDULER The following sections describe how to use Traffic Manager Scheduler in a typical environment For demonstration purposes a sample Traffic Manager Server that contains a network of nine players will be used To connect to such a network enter a valid URL or IP address of a dedicated Traffic Manager Server and press the Connect button A login prompt will appear Enter the user name and password as assigned by the administrator
37. d Time 23 59 59 Days Y Sun W Mon 4 Tue Y Wed Y Thu 4 Fri 4 sat The main difference between the Edit Schedule window and its counterpart in the wizard is the ability to change the default set The scheduled set or sets can be configured to run between start and end dates at specific start and end times Specific days of the week can be enabled or disabled as well The start date and end date controls include a calendar tool for selection of dates via a monthly calendar The start time and end time controls utilize a 24 hour format Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 61 SUPPORT FILES Traffic Manager Scheduler relies upon a secondary support file KeywestLibrary dll which should reside in the same folder as the TrafficManagerScheduler exe No other support files are needed Recently used schedule folders and server addresses are not stored in external files TROUBLESHOOTING After dropping a schedule on a player a prompt asks to overwrite a different player s schedule This can occur if the schedule was dropped on an unintended player Enter No at the prompt and try again To ensure success drop the schedule on the player name by placing the center of the cursor arrow directly onto the player name Once this has been successfully performed the prompt will not appear Players and divisions canno
38. duding serial port configuration A incoming message data monitoring and outgoing messaging Serial Communication Settings conn a posa Parity Data Bits Al Stop Bits Disconnect The port COM1 does not exist Instant Crawl EAS Event amp Message IS Tahoma v 18 B Z Invert Colors Dwell Time 1 Serial Communications Settings This area displays the Comm Port settings used to transmit data to and from an EAS device including connect and disconnect buttons to refresh the connection 2 RxData This multi line read only textbox displays the incoming message as it s received from the EAS device 3 Instant Crawl This tab is used to compose and send an Instant Crawl to the players in the network and includes a toolbar for basic text formatting The other tab EAS Event amp Message is for legacy installations and is no longer supported 4 Instant Crawl Textbox This textbox is for composing the Instant Crawl message and can display rich text formatting options 5 Dwell Time The time in seconds the instant crawl will appear on the digital signage 6 Send and Stop Buttons The send button will transmit the instant crawl message to all players in the network The stop button will terminate the instant crawl message from all players Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Sup
39. e expand Default Web Site and select TMLive In the center pane under the IIS section double click Default Document In the center pane right click select Add type login aspx in the Name textbox and press OK Close Internet Information Services IIS Manager VI Configure TM Live All other installation besides Windows Server 2008 e To redirect visitors to the Traffic Manager Dashboard site when they enter the server s IP address in their browser perform the following steps O O O O O 0 O O Click Start gt Administrative Tools gt Internet Information Services IIS Manager In the left pane expand the local computer name and Web Sites Right click Default Web Site and select Properties In the Default Web Site Properties dialog select the Home Directory tab Select the A redirection to a URL option In the Redirect to textbox enter tmlive or the virtual directory you specified during the Traffic Manager Dashboard setup Check A directory below this one and A permanent redirection for this resource Select OK Expand Default Web Sites and right click on tmlive or the virtual directory you specified during the Traffic Manager Dashboard setup and select Properties On the Documents tab check Enable Default Document and press the Add button Enter login aspx as the Default Document Name press OK OK and close Internet Information Services Test Traffic Manager Dashboard by launching a web browser and navigating
40. e players and then automatically redirects the user to the EAS Results page as shown below f Emergency Alert Systems Dashboard Logout TECHNOLOGY O MW Sent at 9 36 AM Hi lionel ayfinding Directory Status Success Hospital Lobby Status Success Cardiology Status Failure Gift Shop Status Success Maternity Status Failure Oncology Status Failure Radiology Status Failure Break Room Status Failure Maintenance Status Failure Dashboard EAS Events Copyright amp 2010 Keywest Technology Inc All rights reserved 1 Alert Status The Alert Status label informs the user of the type of alert and the time it was sent Any alert that results in a failure will appear in red with a more detailed description of the failure 2 Player Status This area lists all players and their success or failure to receive the alert A player alert that results in a failure will post this status in red as shown above 3 Dashboard Button This button redirects the user to the Dashboard page where the user can see an uploaded screen capture of the digital sign and view the alert 4 EAS Events Button This button redirects the user back to the EAS Events page Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 40 THE MONITOR CONTROL PAGE The following section describes the Monitor Control functio
41. e for a standard user Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 30 Recipients Crawl Text Dwell Minutes Crawl Position The Instant Crawl panel 1 Recipients This textbox determines which players will receive the instant crawl alert Clicking inside the Recipients textbox reveals a treeview of all players with checkboxes next to each as shown below Recipients All available players G System Layout Hospital Server EN First Floor i 7 Wayfinding Directory i E Hospital Lobby Second Floor 9 Cardiology E Maternity Y Oncology Y Radiology i MlGift Shop S M third Floor ES a South Wing Break Room Crawl Text Dwell Minutes Crawl Position de d a West Wing Maintenance OK Cancel 2 Crawl Text This textbox is used for inputting the crawl text There is a maximum 800 character limit 3 Dwell Minutes This textbox is used to set the number of minutes that the Instant Crawl alert shall last The minutes can be typed directly into this textbox or incrementally adjusted with the up and down arrow buttons 4 Crawl Position This drop down box allows the user to specify the vertical location of the crawl top center or bottom 5 Send and Stop Buttons These buttons communicate with Traffic Manager Server to send or stop the alert to the players Once pressed the butto
42. e scalsesetacesnoetpeese 52 MUNN 52 The Senedules e EE EE EE aca 54 ETEN 55 SEE LEGS nana Ral 55 Using Traffic Manager Scheduler ee 56 PENN 57 TN fv 58 E UE SCE ENS 61 NN NN 62 TM 62 Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com TABLE OF CONTENTS TRAFFIC MANAGER SERVER o o O Po o EEE N 64 REV ESTOS NS 64 Es GTA AAA o o EE 64 Ts VE dee AP oO EE e OR 65 MENN 70 WINS Network NNN 70 MNS UNI E e EE 71 The GEET Ke E eo 72 Wie TAA O E A E E E 73 The Email Settings Ta EE EEE NE oia 74 A og O ER RC 76 Using Traffic Ee 78 Ve 79 Hie ee SP A 80 ge ES Ta i E ele EEE EEE RE o o y gp E doce 81 No PT 82 Nene 83 SN 84 Support SNE 84 leet el E lee d ane e o EE PO II EE 85 Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com TABLE OF CONTENTS INFOZONE PLAYER a e o e see saaugaceasmanenscecunen 87 FF NNN 87 Es GTA E PPP o EE E 87 dare E Aeon A o NR RR Ec O RR 88 Juge CT 90 VET 92 VENT 93 VET 94 TT 94 Te 95 UNE RE EE 96 Using IntoZone Playe E 98 UNN 98 SU je 010 TE 99 TN 99 Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com e DASHBOARD Copyright O 2010 Keywest Technology
43. e the media file After pressing this button the user is redirected to the Playlist Editor page where the new image appears in the Available Media Files list as shown below Available Media Files Playlist Files Move up Move down Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 26 THE ACTIVATE PLAYLIST PAGE Pressing the Save Playlist button when finished editing will save the playlist and redirect the browser to the Playlist Manager page where a confirmation page prompts to activate the playlist Activating a playlist will queue an update for the player the next time it checks in The playlist will then be deployed to the player and soon appear in the local zone of the digital sign Dashboard Logout Ney Wes TECHNOLOGY Gift Shop s playlists Gift Shop Playlists Gift Shop Activate playlist Activate Press OK to activate this playlist and begin playing the content on the display Are you sure you want to activate this playlist ox 1 cancel Copyright amp 2010 Keywest Technology Inc All rights reserved Pressing Cancel will redirect the browser back to the Playlist Editor page Pressing OK will redirect the browser to the Playlist Summary page Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support
44. echnology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com e Click Finish to complete the Windows Components Wizard and then close the Add or Remove Programs dialog box D Windows Server 2008 e The below steps are for generic installations Refer to http support microsoft com for more detailed information e Log into the Windows Server 2008 system as administrator Use the Role Management Tool to configure IIS ASP NET and the NET Framework 3 5 per the following Click Start gt All Programs gt Administrative Tools gt Server Manager In the Server Manager window scroll down to Roles Summary and click on Add Roles and select Next Select Web Server IIS on the Select Server Roles page and select Next On the Web Server IIS page select Next On the Select Server Roles page check ASP NET and select Next The Add Roles Wizard will prompt you to Add roles services required for ASP NET Select Add Required Role Services select Next Install and Close In the left pane of Server Manager select Web Server IIS scroll down and select Add Roles Services check 1156 Management Compatibility select Next Install and Close e Inthe left pane of Server Manager select Web Server IIS scroll down and select Add Roles Services check HTTP Redirection Next Install Close e Navigate to http localhost to ensure IIS was installed You should arrive at a welcome
45. edule The advanced tab is only available to administrators Weekday This panel is used to define the schedule to run during weekdays when the Enabled checkbox is checked Days of Week These checkboxes allow for customizing the days of the week Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 42 4 Turn On and Turn Off Controls These controls define when the monitor should be turned on and off The weekday and weekend panels are identical in design and behavior A typical scenario would be to set the weekday schedule to run Monday Friday and weekend schedule for Saturday Sunday However the ability to select individual days allows much greater flexibility For instance it is feasible to define a weekday schedule as Monday Wednesday Friday and weekend as Tuesday Thursday With this built in flexibility the scheduling of monitor control can be as simple or complex as desired In addition to weekday and weekend schedules a third panel named Special is available for special event scheduling An example of a special event is a holiday as shown below Special Y Enable Special schedule is currently enabled These settings will override the weekend or weekday schedules 1 E Monday E Tuesday E Wednesday E Thursday Y Friday Y Saturday O Sunday Start date 12 24 2010 fj End date 12 25 2010 o gim
46. een Capture Filename C Mx5Player Data ScreenCapture jpg Daily Update Settings Continuous Update Settings rs Current Time 05 18 17 PM Daily update time Next update in 59 seconds If daily update fails continue to try for 30 minutes Update every 1 minutes 1 Schedule Media Update The schedule media update feature when enabled will automatically download all new media from the server at the time specified on the audit log tab 2 Defer Media Downloads This feature works only when the Schedule media update is enabled It will defer postpone all downloading of media until the time specified on the audit log tab 3 Media Maintenance This area is for maintenance of media stored on the player These features are currently unavailable and will appear in future releases Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 95 THE CRAWL TAB This Crawl tab is used to enable a local crawl on the player This functionality provides a local user the ability to enter a custom crawl message through the Traffic Manager Dashboard software Es Local Crawl Select this checkbox to enable MediaZone Player to download a crawl text file and display it s contents in the schedule Enable local crawl control Pim mr reta Tan Every xl ha en Screen Capture Filename C MxSPlayer Data ScreenCapture jpa Browse Daily Upda
47. ence Room Door Cal Easavailable je Hotel Lobby Enabled pus Keywest Menu Board True True ID Keywest Infozone Server Casino Pla map Keywest Signage IPAddress 192 168 1 163 gos Presidential Suite je Quick Lube Player age Sports Complex ee Training Room LastCheckInTime 3 23 05 AM 6 11 2010 Monitor LG xmi Name Casino Player Schedule Casino shd Type Player UpdateReady 0 UpdateTime UploadFrequency 1 The name of the machine Bru e A 125 000 in CASH AND PRISES m n i Below the tree view is shown the player thumbnail This is a screen capture of what was displaying on the digital sign at the moment the player checked in and is a quick way to determine that the player s schedule is displaying content on the digital sign Notice the machine properties of the player in the right pane Because a player is fundamentally different than a server the number of properties has increased Those properties which appear as grey text are read only and cannot be edited Some properties include drop down menus when you select them including EASAvailable Enabled and Type The Monitor and Schedule properties includes a browser button that appears when you select the name of the schedule shown below IPAddress 1927168 1 1653 E LastCheckInTime 3 23 05 AM 6 11 2010 Monitor LG xmi MANE ch BIB gt Type Hays UpdateReady 0 UpdateTime UploadFrequency L Copyright 2010 Keywest Technology Inc All Righ
48. es Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 21 This area is used to define the attributes of the media files in the playlist See the Using Playlist Editor section of this manual for further information 10 Thumbnail Preview This control will display a thumbnail image of the currently selected image file Click to enlarge the image Video files cannot be displayed as a thumbnail but can be previewed by clicking 11 Save Playlist This button saves the playlist and redirects the user to the Activate page To add content to a playlist media files must first be uploaded to the server This can be done by entering filenames from a local drive in the file upload control textbox or by pressing the Browse button to navigate to the location of the media file s Upload Additional Media File s C Users Public Pictures Sample Pictures Lighthouse jpg C Users Public Pictures Sample Pictures Penguins jpg C Users Public Pictures Sample Pictures Desert jpg Browse C Users Public Pictures Sample Pictures Tulips jpg Once the desired files have been specified the files can be added by pressing the Upload button The files will be uploaded to the server shortly depending on the connection speed and the size and number of files When the upload is complete they will appear in the Available Media Fi
49. es f TECHNOLOGY Gift Shop s playlists Gift Shop Playlists Gift Shop Create Media File Edit Edit new media Background Background Color Background Image Text 1 Text Content Font Font Size Font Color Text Area Text Alignment Text Effect Saved File Name Text 1 Text1 Text1 Text1 Black MN bg18 jpg If BG image is selected BG color will be overwritten Upload Additional Background Image Upload Image 2 Welcome We re glad you re here a Tahoma 32 WhiteSmoke Bj Left 80 px Top 80 px Width 640 px Height 100 px Horz Center Vert Center x Shadow Effect Color DimGray Welcome CGW Image size 800x600 Previe age Save Image 4 Select Other Template Dashboard Logout D 1 Background This area is used to define the background of the media file Choose from a color a stock image or upload a custom image 2 Text This area defines the text content and its formatting Enter the desired text in the textbox and then select the font size color location and other formatting options for the text 3 Filename Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 25 This area defines the filename for the media file Choose a descriptive filename to easily identify it later 4 Save Image Button This button is used to sav
50. esponsive before sending an email The value corresponds to the ResponseOverdueTime property of the server found on the Network tab Mail Server Settings Username and Password These textboxes are used to define the username and password both of which are required for server authentication Mail Server Settings SSL This optional checkbox is used for certain email servers which require Secured Socket Layer SSL to be enabled Mail Server Settings Port Number This textbox is used to defind the outgoing mail server port number Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 15 THE ADMIN TAB The admin tab is used to perform administration tasks including setting user permissions as shown below Network Structure Activity Logs File Manager EAS _ Email Settings Admin User Accounts Manage usernames passwords network structure access and default view information az Double dick a user name to view their properties d ide a disabled player is treated Enable AutoSense to detect new players Flayer Options Manage where player ini files are stored whether AutoSense is enabled and how Q Store player files in subfolders Recommended for Infozone Player 2 0 0 8 and up Automatically re enable disabled players upon checkin The Users list displays all currently defined users of the network
51. ext1 Text1 Text1 Tex1 Text1 Text1 Text1 Text1 Text1 Tex1 Text1 Text1 Tex1 Text1 Text1 Tex1 Texti Text1 Tex1 Text2 Text2 Text2 Text2 Text 1 Text1 Text1 Text1 ted Text1 Text1 Text1 Text1 Text2 Text2 Text2 Text2 Text2 Text2 DS Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 7 Text Text2 Text3 Text3 Text3 Text3 Text Text1 Text1 Text1 Text1 Text2 Text1 Text1 Text1 Text1 r Text1 Text2 Text2 Text Text2 Text3 Text1 Text2 Text2 Text3 Text2 Text3 E 7 Text2 Text3 Text2 Text3 Text3 Text3 Text3 Text3 e e Text3 Text3 Text3 Text3 Text4 Text4 Text4 Text4 I Text1 Text1 Text1 Text Text Text1 Text1 Text1 Texti Picture Texti Picture Texti Picture Ex Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Text2 Copyright amp 2010 Keywest Technology Inc All rights reserved Selecting a template directs the user to the Edit Media page Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 24 The Edit Media page is divided into multiple sections depending on the template chosen on the previous page The example below is based on a template with one text field All templates include a section for specifying the background which can consist of a color a pre defined image or a custom uploaded image Lay W
52. fic The lower pane shows FTP connections as they connect If a player is having trouble checking in it is possible that the connection is taking too long and has grown stale Right click the connection and select Kick User to terminate the stale connection The player will reattempt the connection automatically An error not described here has occurred For other errors peruse the Activity Logs tabs to find error messages Often these log entries can indicate the cause of an error Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 85 e INFOZONE PLAYER Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 86 INTRODUCTION Thank you for purchasing InfoZone Server You can now take advantage of this powerful software suite to manage the content of your network of digital signage displays InfoZone Player plays an essential role within InfoZone Server as it communicates with Traffic Manager Server for monitoring and updating content displayed on the digital sign Please be sure to read through this manual carefully to get the most out of InfoZone Player KEY FEATURES e Uploads a screen capture and data file to Traffic Manager Server for monitoring e Downloads and stores media content when instructed by Traffic
53. g tornado png New Note Traffic Manager Dashboard includes several pre installed full screen alert images These can be altered to suit local needs For instance a mountainous region may require an avalanche alert which is not pre installed but can easily be created Also there are two special alerts GreenBlank and RedBlank which serve as background images for the existing alerts and cannot be altered Upon selection of one of the above drop down items the page will present the following additional configuration categories e Filename e Background e Alert Text e Optional Text e Date Time Stamp Each category has its own panel which can be hidden by pressing the Hide icon on the right side of the page as shown below Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 35 Configuration Full Screen Alerts Template Filename Filename Title Background Background Color Background Image Alert Text Text Content Vertical Alignment Text Effect Optional Text Text Content Vertical Alignment Text Effect Date Time Stamp Location Date Format Time Format Font Font Size Font Color Text Effect allClear png M All Clear allClear png Required All Clear ice I GreenBlank png Upload Additional Background Image Upload Image A B Fon
54. he terms below click I Agee then Next Othemase click Cancel SOFTWARE LICENSING AND SERVICES AGREEMENT BETWEEN KEYWEST TECHNOLOGY INC AND CUSTOMER J 1 Do Not Agee o Agree Select Installation Address TECHNOLOGY The instales wil instal Trafic Manager Dashboard to the following web location To install to this web location click Next To install to a different web location enter it below Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 12 7 A confirmation message will appear Press Next to proceed with the installation 8 Traffic Manager Dashboard software installation is now complete Confirm Installation TECHNOLOGY The installer is ready to install Tralfic Manager Dashboard on your computer Click Next to start the installation Installation Complete TECHNOLOGY Traffic Manager Dashboard has been successfully stalled Chick Close to ext Please use Window Update to check for ary cilical updates to the NET Framework Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 13 INTERFACE The following sections describe the Traffic Manager Dashboard interface page by page When the application is launched a browser window will open the login page a
55. infoz ne TRAFFIC MANAGER AND DASHBOARD ADMINISTRATOR USER MANUAL TABLE OF CONTENTS DASHBOARD Juge tele d 0 EE 7 FF NNN 7 VENN 7 Configuration of Internet Information Services IS 8 ese E oa EE EE PE EE EEE EE RR ee 12 ME 14 The Dashboard Page Admin TT 15 BEA CO anima EEE E NE 18 The Dashboard Page User with Local Zone Control 19 Tre Playlist Summary Page rada a dese 20 a Dei GE 21 The Create Additional Media Pages rrrrrnnnnnnrnnnnnrrnrnnnrnnnnnernnnnnernrnnnrnnrnnennnnnnnnnnnnnsnnnnnenennunennnnnnsnnnnnesennunenennnnsnnnnnesennn 24 Tei 27 MENU 28 The EAS Events Page TE le de vunne rta aceleraci n 29 The EAS Events Page Standard Us siria dira clicar iia 30 The EAS Events Page EAS Administrator ccccccccssecccessececeneccecesececeuececseeeceseusececseeceeseeecessuecesenecetsenecetsuaeeetees 32 TESE 40 The Monitor Control Page 41 The User NPE 45 TVEN e retorna EAE RN DR ERRO RD E E A A 45 Customizing Traffic Manager Dashboard csccccsssecccessccccesececeseceseeccceusececeuececseecessuseceeeuecessenecessueeeeeenecetsunecetees 48 TN 49 Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com TABLE OF CONTENTS TRAFFIC MANAGER SCHEDULER o e o soauolansuasauninedsgtasceoss see saaugaceasmanensorcusen 51 REV ESTIMO NNN 51 VEV 51 llas AAA o EE o e aos sra ueaeemabete tases s
56. ing and Services Agreement You must select the Agree button to continue take a moment to read lhe license agreement now H you accept the terms below click then Next Otherwise check Cancel H Please Agee SOFTWARE LICENSING AND SERVICES AGREEMENT BETWEEN KEYWEST TECHNOLOGY INC AND CUSTOMER 9 Agee i firm Installation 5 A confirmation message will appear Press Next to proceed Si with the installation The installer is ready to install InfoZone Player on your computer Click Nest to start the installation Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 88 6 InfoZone Player installation is now complete Installation Complete TECHNOLOGY InfoZone Player has been successfully installed Click Close to ent Please use Windows Update to check for any cilical updates to the NET Framework Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 89 INTERFACE The following sections describe the InfoZone Player interface Upon the initial launch of the application some basic information is necessary to proceed and the following message will appear ao The following information is required A Server name Server IP address Player name Please inp
57. ired The png file format is recommended Title This textbox is used to set the title of the alert as seen by the standard user A concise description is recommended less than 25 characters Background Color The background color control is available when the background image drop down box is set to None Clicking inside the background color textbox reveals a color picker Moving the cursor over the different cells of the color picker updates the associated color preview control as shown below Alternatively an RGB color value can be typed directly into the textbox thus providing a wider array of possible colors Background Background Color Background Image BENET 1 HANNA TT TT TDT ER W r 10 HENHDE BEE gm TT T TT eee AA Alert Text BEE E Mina Background Image Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 37 This drop down box provides a list of the many pre installed images included with Traffic Manager Dashboard Among this list are GreenBlank and RedBlank the two images used as backgrounds for the preset alerts Selecting a background image from this list will automatically update the preview image Selecting None will enable the background color drop down box as described above 6 File Upload This control allows for additional images to be uploaded to Traffic Manager Dashboard Selecting
58. it you accept the tems below cick 1 Ages then Next Othemase click Cancel SOFTWARE LICENSING AND SERVICES AGREEMENT BETWEEN KEYWEST TECHNOLOGY INC AND CUSTOMER 9 Do Not Agee Specify whether Traffic Select Installation Folder ay We sf TECHNOLOGY The installer wil instal Traffic Manager Serves to the following folder To install in this folder click Next To install to a different folder enter t below or click Browse Folder o C Program Files x85 Keywest Technology Traffic Manager Server Browse atom Install Traffic Manager Server for yourself or for anyone who uses this computer O Everyone Just me box if you are sure that FileZilla Server is already installed 7 Once all information has been input a confirmation message will appear Press Next to proceed with the installation Confirm Installation T ECHNOLOGY The installer is ready to install Trallic Manager Server on your computer Click Nei to start the installation 8 If selected earlier the FileZilla Server installation will begin Remember FileZilla Server is required for Traffic Manager Server to work properly Follow the prompts as illustrated below a Press Agree once you ve read the license agreement Please review the icense terms before instaling FieZila Server beta 0 9 30 Press Page Down to see the rest of the agreement GNU GENERAL PUBLIC LICENSE Version 2 June 1991 Cop
59. keywesttechnology com 27 THE EDIT CRAWL PAGE The Playlist Summary page also contains an Edit Crawl button to create a custom crawl as shown below Create new playlist Activate A crawl is a text based message that scrolls horizontally along the bottom of the digital sign without interrupting the normal content Crawls are typically used for timely messages and alerts Pressing the Edit Crawl button directs the browser to the Edit Crawl page as shown below Dashboard Logout xy Wes A TECHNOLOGY Gift Shop s playlists Gift Shop Playlists Save Hi lionel Qo amp Global on Oor a Enter your crawl message above press the Tab key then select Save nem Copyright amp 2010 Keywest Technology Inc All rights reserved 1 Save This button is used to save the current crawl text to a file which is then used by the MediaZone Player software for displaying a crawl on the digital sign Once saved the text will be retained and the next visit to the Edit Crawl page will display the crawl text within the crawl text box item 3 shown above 2 Global The global control when set to on will use the same crawl message on every player that the user has permissions for This saves time duplicating the same crawl text for multiple players Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 28
60. lect This program path and press the Browse button e Navigate to the C Program Files x86 FileZilla Server folder and double click FileZilla server exe e Press Next e Atthe Action window select Allow the connection and press Next e Atthe Profile window check Domain Private Public and press Next e Atthe Name window enter FileZilla Server in the Name textbox and press Finish e Close Windows Firewall Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com INSTALLATION Insert the Installation CD into a CD ROM compatible drive le sol dl ms The Welcome screen will appear 5 Press next to read the Software Licensing and Services Agreement You must select the I Agree button to continue 6 Accept the default virtual directory name of TMLive and press Next The IIS server application must be installed per the previous section Open My Computer navigate to the CD drive and double click the Setup exe Welcome to the Traffic Manager geg EE Wizard TECHNOLOGY The instales vil guide you though the steps required to install Traffic Manager Dashboard on your neuen This computer peleciod program is by copyright law and international treaties ofthis geo a and va be prosecuted to mou er may result in severe civi License Agreement TECHNOLOGY Please take a moment to read the icense agreement now If you accept t
61. ler 2 Player Updates This tab displays log entries related to player updates including when a player is awaiting an update and when the update has completed 3 Daily Updates This tab displays log entries related to a daily update It can be used to check if a scheduled daily update occurred overnight for instance Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 71 THE FILE MANAGER TAB The file manager tab lists files in alohanumeric order within five Application subfolders Media Sets Schedules Templates and Settings The Update List button refreshes these lists to display the current contents View a list of files in the Application subfolders Press the Update List button to refresh the list contents Update List Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 72 THE EAS TAB The EAS tab is used to manage settings when the computer that Traffic Manager Server is installed on is integrated with an Emergency Alert System via serial port Additionally the Instant Crawl tab can send crawl messages to all players in the network q d Traffic Manager Server Network Structure Activity Logs File Manager EAS Email Settings Admin Manage settings for an Emergency Alert System in
62. les list Selecting a file displays a thumbnail preview as shown below Available Media Files Playlist Files Desert jpq l Add gt Lighthouse jpg Penguins jpg lt Remove Tulips jpg Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 22 Pressing the Add button will add the highlighted media files on the left to the playlist on the right Pressing the Remove button will remove highlighted files from the playlist on the right Multiple files can be added and removed by using the standard Windows method of holding the Shift key on the keyboard while selecting with the mouse Reorder media in the playlist by selecting files and pressing the Move up or Move down buttons Available Media Files Playlist Files EL ore Ae SE fm Add gt htharica inn LIGNIUNOUSE 1PI Add Item to Playlist I J Da EI oF Available Media Files Playlist Files Desert jpg Lighthouse jpg Penguins jpg Tulips jpg Vlove item up larger version of the selected image by clicking the thumbnail A separate browser window will appear Kal Click to enlarge Permanently delete a file from the list of available media files by selecting it and pressing the Delete button Only files that are not currently used in the playlist can be deleted Media attributes Desert jpg Play All the time Specific dates
63. lly retrieve checkbox enter the correct value and press Apply To revert back to automatic retrieval simply check the box again press Apply then close and relaunch InfoZone Player Once all the required player information has been entered press the Apply button The labels beneath the textboxes will update to reflect this new information as shown below Settings Crawl Monitor Control Server Name Keywest Infozone Server IP Address 192 168 1 125 Player Name Keywest Signage IP Address 192 168 1 188 Automatically retrieve Full Name Keywest Infozone Server Keywest Signage Confirm File Confirm txt Schedule Casino shd Screen Capture Filename C Mx5Player Data ScreenCapture jpgl Daily Update Settings Continuous Update Settings Current Time 05 17 56 PM Next update in 59 seconds Update every 1 With the required information present InfoZonePlayer is now ready to begin communicating with Traffic Manager Server For a closer look at the interface the following sections describe the rest of the interface tab by tab Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 91 THE STATUS TAB The Status tab contains the status box which displays settings information It is also used to display detailed information during an update including line by line status of files that are being updated 11
64. me C Mx5Player Data ScreenCapture jpg Daily Update Settings Continuous Update Settings Current Time 05 18 13 PM Next update in 59 seconds Update every 1 minutes T tinue 1 Time Period The time period drop down menu sets the frequency for which the log file is created The available intervals are daily weekly and monthly 2 Previous Logs This control dictates the number of previous logs to retain The default value is 5 3 First Day of Week The day of week drop down menu sets the first day of week this is required when the time period is set to weekly 4 Time of Upload This control sets the time of day for the log file to be uploaded to the server The default time is 12 00 AM Changing this time will require InfoZone Player to be closed and launched again 5 Enable Play Log This checkbox when enabled uploads a log of media played to the server along with each continuous update Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 94 THE MEDIA TAB This Media tab is used to control the media stored on the player Select this checkbox to automatically download new media content from the server at the time specified on the Audit Log tab Defer media downloads Media Maintenance Perform maintenance on the local media content pa e q Delete Old Media Delete All Media Get All Media Scr
65. meout value and refreshes automatically a loss of connectivity or a network disruption can cause the page to stop displaying the network players If this occurs log out and in again to restore Dashboard to its normal state Selecting a player cell in Dashboard does not redirect the browser to the Playlist Summary page Only users with local zone control can access the Playlist Summary page The system administrator can grant these permissions After performing an operation the Login page appears All pages with the exception of the Dashboard page have a built in timeout period that causes an automatic logout after a period of inactivity This is normal behavior An error not described here has occurred For other errors have the system administrator check the error log files to find error messages Often these log entries can indicate the cause of an error Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 49 e TRAFFIC MANAGER SCHEDULER Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 50 INTRODUCTION Thank you for purchasing InfoZone Server You can now take advantage of this powerful software suite to manage the content of your network of digital signage displays Traffic Manager Scheduler plays a key
66. nager Dashboard will include the ability to filter the group of users by selecting a letter in the alpha picker or by entering a name in the search box not shown 3 Check Uncheck All Checkbox This checkbox adds or removes checks to all table rows 4 User Row The user rows become highlighted as the cursor moves over them Clicking anywhere in the row redirects the browser to the User Account page to edit user privileges THE USER ACCOUNT PAGE The user account page is used to set privileges for a user including password resetting Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 45 Dashboard Logout d West TECHNOLOGY User Account Hi admin Username bethenny Password esesee Gy Settings User can view the following players E System_Layout SC T Hospital Server amp E First Floor Ze 9 Wayfinding Directory ie Y Hospital Lobby E Second Floor e Wl Cardiology e 9 Maternity pP Y Oncology gt Y Radiology i Mi Gift Shop E Third Floor E South Wing i E Break Room E west Wing O i E Maintenance User Type Fl Administrator leas Administrator Playlist Editor User can control local content 5 User can access EAS functions Copyright amp 2010 Keywest Technology Inc All rights reserved 1 Username Textbox The username textbox displays the
67. nality used to create and issue a schedule of serial commands which control the digital signage monitor A typical Monitor Control schedule might include commands to power on a monitor at 8 00 AM and power off at 10 00 PM daily Furthermore if a monitor has been configured to accept Monitor Control commands it automatically will be powered on in the event of an Emergency Alert Monitor Control is available to both users who are administrators and users who have been given access to EAS functions Ly Wes TECHNOLOGY Manage monitor control Monitor Control Emergency Alert Systems Dashboard Logout Hi lionel Recipients eekday 7 Enable Weekday schedule is currently enabled Mo Tuesday ednesda Thursda L Friday LJ Saturday 1 Sunday LJ Turn on monitor Type A AM PM Turn off monitor Type A A Weeken d V Enable Weekend schedule is currently enabled Monday Tuesday Wednesday Thursda Friday Saturday Sunday _JTurn on monitor Type A AM PM Turn off monitor Type A P A Special Enable Special schedule is currently disabled __ Monday Tuesday Wednesda LJ Thursday Friday I Saturd _ Sunday Start date 4 End date a LA Turn on monitor Type A Ss n A Turn off monitor Type nA Save Copyright 2010 Keywest Technology Inc All rights reserved Recipients Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace e Lenexa KS 66215 USA Need Support Mailto Su
68. name This textbox sets the path and filename for the screen capture file which is uploaded and used by Traffic Manager Dashboard Daily Update Settings This area controls settings related to a scheduled daily update which can only be enabled in Traffic Manager Server If enabled InfoZone Player will perform a once daily update at a specified time If a failure to update occurs the application can continue to retry for a specified amount of time The Force Daily Update button will cause an immediate check for any updates on the server and if found download them This button overrides the normal daily update time Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 92 15 Continuous Update Settings This area controls the time interval that InfoZone Player communicates with Traffic Manager Server It includes a clock and a countdown timer to indicate when the next continuous update will occur a control to adjust the interval of how often the applications communicates with Traffic Manager Server and a pause continue button to stop and resume communication 16 Apply and Minimize The Apply button becomes enabled when a setting has changed Pressing apply will save all settings The Minimize button will minimize the application to the system tray To restore the application from the system tray double click the icon or right click
69. nches the Edit Schedule dialog discussed later in this document Open in Notepad is used for viewing and editing the schedule file in a text editor Update Similar Schedules will highlight all occurrences of this schedule in the tree view pane queuing them for an update PERFORMING AN UPDATE Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 57 Once the desired players have been queued for an update with highlighted schedules press the Upload button to send to Traffic Manager Server Only those players with highlighted schedules will perform an update all others will not be affected By only updating the schedules of desired players this reduces network traffic and disruption and allows for more precise control over network players If a player schedule has been removed completely an update of that player will not occur Pressing the upload button will first prompt the user for the overwriting rules to follow as shown below Upload Options Overwniting Files Overwrite all files 0 Overwrite older files 5 Do not overwrite files 1 Overwrite All Files every file in the set or sets will be copied to the server even if the file to be sent is older than or a duplicate of the corresponding file on the server 2 Overwrite Older Files only files in the set or sets which are newer than those on the server will be overw
70. ne Player appears to be running but Traffic Manager Server is not receiving the player ini or player jpg files Ensure the correct IP address for the server is specified on the Settings tab Verify that the Pause Continue button reads Continue and the Next update in timer is counting down If applicable decrease the update interval to 1 minute Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 99 InfoZone Player is running but is not shown in the taskbar InfoZone Player includes a Minimize to Tray button which when pressed will remove the application from the taskbar and place an icon in the system tray next to the system clock Double click this icon to restore InfoZone Player or right click the icon for more options InfoZone Player attempts a large download of media every night This occurs when the Schedule Media Update checkbox is checked Found on the Media tab this functionality is used to synchronize all media on the player with that of the server This update occurs at the time specified on the Logs tab An error not described here has occurred For other errors peruse the Log Player txt file to find error messages Often these log entries can indicate the cause of an error Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support M
71. ns are hidden and a Please wait message appears so the user cannot continue to press the buttons The browser is then redirected to the EAS Results page Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 31 Recipients All available players All Clear Evacuation Green Blank Hurricane Lockdown Red Blank System Malfunction Test Tornado Optional EAS Text 1440 Dwell Minutes E Preview Send Stop The Full Screen Alert panel 1 Recipients This textbox determines which players will receive the full screen alert Clicking inside the Recipients textbox reveals a treeview of all players with checkboxes next to each as described on the previous page 2 Available Full Screen Alerts This area displays all available full screen alert images with titles as configured by the EAS administrator 3 Optional EAS Text This textbox is used to enter additional text to appear with the full screen alert image The EAS administrator predetermines the formatting and location of the optional text for each image 4 Dwell Minutes This textbox is used to set the number of minutes that the Instant Crawl alert shall last The minutes can be typed directly into this textbox or incrementally adjusted with the up and down arrow buttons 5 Preview Button This button is used to pr
72. nu Shortcuts 7 Desktop Icon Description E Freia Server beta 0930 Setup Choose Install Location Choose the folder in which to instal FileZ a Server beta 0 9 30 To install in different tal FleZila Server beta 0 9 30 in the folowing folder rrap efron and sdect nother folder Click Next to continue Space required 7 6148 Space available 355 768 settings Select startup behaviour for FileZilla Server Please choose how FileZila Server should be started instal as service started with Windows default ee Please choose the port the admin interface of FileZila Server should listen on 1 65535 Setup was completed successfully Completed Create shortcut C Users Alex AppOata Roaming Wicrosoft Windows Start Menu Pr Create shortcut C Users Alex AppData Roaming Microsoft Windows Start Menu Pr Create shortcut C Users Alex AppData Roaming Microsoft Windows Start Menu Pr Create shortcut C Users Alex Desktop FileZilla Server Inter face Ink Execute C Program Files FileZilla Server FileZilla Server exe adminport 14147 Execute C Program Files FileZilla Server FieZila Server Interface exe fadminport 1 Execute C Program Files FieZila Server FleZila Server exe install auto Put FileZilla Server Interface into registry Completed tn f Once the installation completes press Close g The initial launch of FileZilla Server will display a Connect
73. o the Traffic Manager Dashboard application folder on the server usually named tmlive Within the Data folder resides the SaveBglmage ini file Edit the IMAGE3 value to specify a custom image Although the recommended height and width of the login image is 90 x 240 respectively these values can be modified to match the custom image dimensions 3 Favicon A favicon otherwise known as a favorites icon or website icon is used to identify a website and appears in the address bar of most browsers directly to the left of the web address It also can appear next to the page s name in a list of bookmarks and along with the page title on a webpage tab To customize the favicon navigate to the Traffic Manager Dashboard application folder on the server typically named tmlive and save a custom favicon ico file The file itself must match dimension and format standards as defined by the W3C Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 48 TROUBLESHOOTING The Dashboard page displays all players as red even though the players are checking in This can occur if the Traffic Manager Server application is not running Traffic Manager Dashboard relies upon Traffic Manager Server to provide up to date information about the players in the network The Dashboard page stopped displaying the network players Although Dashboard has no built in ti
74. oduce a larger view of the full screen alert image with the optional text 6 Send and Stop Buttons These buttons communicate with Traffic Manager Server to send or stop the alert to the players Once pressed the buttons are hidden and a Please wait message appears so the user cannot continue to press the buttons The browser is then redirected to the EAS Results page THE EAS EVENTS PAGE EAS ADMINISTRATOR Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 32 Emergency Alert Systems Dashboard Logout NxyWe f TECHNOLOGY Compose or configure an alert Hi EASAdmin Recipients Wayfinding Directory Hospital Lobby Gift Shop Crawl Text Dwell Minutes Crawl Position Recipients 1244444491 Evacuation Genera All Clear Evacuation Green Blank System Malfunction Tornado Optional EAS Text Dwell Minutes Configuration Instant Crawl Configuration Full Screen Alerts Copyright amp 2010 Keywest Technology Inc All rights reserved The EAS administrator interface includes all of the same functionality as the standard user but also includes the two configuration panels as shown in red The contents of these panels are hidden by default but can be revealed by selecting the Show icon on the right side Additionally the blue Full Screen Alert panel can be hidden while
75. onds Update every 1 al minutes All of the schedule information on the monitor control tab is read only but can be useful for monitoring or troubleshooting The Status tab displays the serial commands as they re sent to the monitor as shown below Monitor Control Schedules Port opened at 10 29 2010 11 23 39 AM 40 4B 45 59 3A 30 0D Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 97 USING INFOZONE PLAYER The following sections describe helpful information on InfoZone Player to assist in its use AUTOUPDATE A key feature of InfoZone Player is the AutoUpdate functionality which can automatically download and install a software update To cue an update of InfoZonePlayer a system admin or Keywest Tech Support must place a different version of InfoZonePlayer exe and an associated Update txt file on the network server in the C Program Files Keywest Technology Application Events InfoZonePlayer folder The Update txt file is crucial and provides the instructions for the AutoUpdate to successfully complete Below is the schema and notes with optional parameters enclosed in brackets lt File Name gt lt Version gt comments lt File Name gt lt Version gt comments lt File Name gt comments lt File Name gt delete comments e Blank lines and comments are ignored e Thefirs
76. our mouse over the menu title Click to select a menu item Thumbnails Show Hide Players Sort Players Small Show All Default Medium Show Good Division Large Show Error Name None Check in Time 1 Thumbnails This menu controls the size of the thumbnails or none at all 2 Show Hide Players These menu items are used to set which players are shown in the table depending on their status 3 Sort Players This menu controls the sorting of the player cells The Default setting is the basic network structure as defined in Traffic Manager Server Both the Division and Name menu items use an alphabetical sort while the Check In Time menu item sorts the player cells from the oldest check in time to the most recent Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 17 PLAYER CELLS Each player in the Traffic Manager network is shown as an individual cell in Dashboard to provide detailed information about the player Placing your cursor over the thumbnail highlights the cell and displays a tooltip with the player name as shown below ar x e Gift Shop IP 192 168 1 127 Schedule Casino shd Division First Floor Product MXA Check in 1 59 44 PM 6 29 2010 Status GOOD The information in the player cell includes the following Name the name of the player IP the IP address of the player as reported by InfoZone
77. page For all operating systems configure IIS to share the MachineKey container store as follows e Inacommand window navigate to the location of aspnet_regiis exe i e C Windows Microsoft NET Framework v2 0 50727 and enter the following o aspnet regiis pa CryptKeyCon IIS IUSRS Il Install Traffic Manager Dashboard next as described on page 8 of this manual Ill Configure folder permissions e Perform the below steps only after Traffic Manager Server has been installed e Open Windows Explorer Navigate to C Program Files Keywest Technology Traffic Manager Server Application or for Windows Server 2008 navigate to C Program Files x86 Keywest Technology Traffic Manager Serverl Application e For both the Playlists and Media folders perform these steps o Right click the folder name and select Properties Security Tab o Select the Edit button select Add and type IIS IUSRS in the Enter the object names to select box o Select the Check Names button to confirm the existence of this name then OK OK o Check the Modify checkbox and press OK e Similar to the above select the C Inetpub wwwroot tmlive data folder and check the modify checkbox for the IIS IUSRS user e Similar to the above select the MachineKeys folder and check the modify checkbox for the IIS IUSRS user For Windows XP and Windows 7 this folder is C Documents and SettingsVall users Application Data Microsoft Crypto RSA MachineKeys For Windows Vista it i
78. port keywesttechnology com 73 THE EMAIL SETTINGS TAB The email settings tab provides a means for Traffic Manager Server to automatically send an email to a user or group of users when a player has become unresponsive and failed to check in EN Alert a network administrator via email that a network player has become unresponsive OG Enter the default email information in the fields below and select Save Defaults to store this information permanently To Email My server requires authentication Settings Send an email for an unresponsive player every minutes JET VEN My server requires authentication Settings Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 74 From To and SMTP Settings The From and To textboxes are used to set the email addresses Multiple recipients can be assigned by placing a comma or semicolon between each The SMTP textbox defines the outgoing mail server for instance mail companyname com Server Authentication This checkbox is used for outgoing servers which require authentication Checking this box enables the Settings button which is used to define the mail server settings Subject and Message These textboxes are used to define the subject and to compose a custom message for the email Unresponsive Player Time This controls the amount of time after a player has become unr
79. pport keywesttechnology com 41 The initial view of the Monitor Control page has only one enabled control the Recipients textbox This textbox determines which players will receive the monitor control schedule Clicking inside the Recipients textbox reveals a treeview of all players with checkboxes next to each as shown below Recipients B System Layout S E Hospital Server A First Floor HD Wayfinding Directory d Hospital Lobby a A Second Floor e Cardiology Maternity Oncology Radiology Gift Shop rd Floor South Wing i E Break Room F al West Wing a al Ol Ol J Fl Maintenance OK Cancel Once recipients have been checked and the OK button has been pressed the names of the players will appear in the Recipients textbox and the other controls on the page will be enabled If previously saved the first recipient s settings will be retrieved to populate the miscellaneous controls throughout the page 1 Recipients Gift Shop CH Basic Advanced Weekday CT Enable Weekday schedule is currently enabled E Monday WlTuesday Wednesday M Thursday Friday El Saturday E Sunday VI Turn on monitor 08 00 00 AM Type A or P to switch AM PM y Turn off monitor 05 10 00 PM Type A or P to switch AM PM Basic and Advanced Tabs The basic tab is used for defining a typical monitor control scenario of weekday and weekend schedules with an optional special sch
80. r higher will ensure that the command will be repeatedly sent to the monitor Setting the value to zero indicates that a command will be issued once but will not repeat Advanced Repeat Value Repeat commands every minutes 0 for no repeat 1 Repeat Control Enter a value for the repeat interval or use the up down buttons to adjust the value Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 44 THE USER ACCOUNTS PAGE The user accounts page allows an administrator to manage users This page can be accessed by clicking the User Accounts link at the top of the main dashboard page Upon load all existing user will appear in a table as shown below Dashboard Logout Wey We TECHNOLOGY User Accounts Hi admin 1 New Edit Delete All users 5 GE Copyright amp 2010 Keywest Technology Inc All rights reserved 1 New Edit Delete The New and Edit labels redirect the browser to the User Account page to edit user privileges Pressing the Edit label while multiple users are checked produces an error message Pressing the Edit label when no user is checked creates a new user The Delete label removes the checked user s from the system 2 Users Label This label identifies the filtered group of users shown in the table and includes a count All users are shown by default Future versions of Traffic Ma
81. ritten 3 Do Not Overwrite Files only new files will be sent Files which already reside on the server will not Once a selection has been made and the OK button has been pressed the upload will ensue The status pane will log the progress of the upload process and provide detailed messages regarding file transactions CREATE NEW SCHEDULE A wizard has been employed to easily create a new schedule Select the Create New Schedule toolbar button shown below to launch the wizard Create new schedule SLi ve Mu Demo shd PALITO LETE a FF Schedule Wizard ee ew Schedule Follow the prompts for each page of the wizard as shown below 1 Enter the name of the new schedule Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace e Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnolog 2 Choose a default set This is the set that is played by default at times when no other scheduling exists Use the drop down menu to find previously selected sets or the browse button to locate others C Program Fies 106 MediaZone Editor Applicaton Sets Demo set 3 Add scheduled sets by pressing the Add Set button Remove the set from the bottom of the list by pressing the Remove Set button Enter scheduling information for each set including start and end dates start and end times and days of the week Press finish to complete The new set will now Add Scheduled Sets
82. rmat Short 12 Hour Clock hh mm AMPM Font Arial EN Font Size 18 w Font Color FFFFFF Text Effect Shadow Effect Color 666666 Esc Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 38 The Date Time Stamp panel provides multiple formatting and location options for the custom configuration of the date and time stamps including the following e Four options for locating the date and time on the image e Four options for the format of the date e Four options for the format of the time e Options for the font type size color effect and effect color ze The buttons at the bottom of the page are as follows e The Preview button updates the preview image to include all configuration options e The Save button writes all configuration options to an external settings file TemplateConfiguration ini This file retains all settings for future retrieval by both standard users and administrators e The Delete button effectively removes an alert Pressing this button evokes a confirmation prompt prior to deleting the alert Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 39 THE EAS RESULTS PAGE Sending an alert from the EAS Events page communicates directly with Traffic Manager Server to issue the alert to th
83. rom Template Upload Additional Media File s Media attributes y Browse Browse o Browse Browse 2 Browse Browse Browse Browse Browse Browse 5 Copyright amp 2010 Keywest Technology Inc All rights reserved 1 Site Navigator This control provides links to navigate to the different pages of local zone control and is found throughout the local zone control pages 2 Available Media Files This lists all media files available for use in a playlist 3 Create Additional Media Link This links to the pages used to create additional media files as discussed later in this manual 4 File Upload Controls These ten controls are used to add to the list of available media files A browse button is provided to navigate the local file system 5 Upload Button This button will upload all files listed in the file upload controls 6 Add Remove Delete and Reload Media Buttons The Add and Remove buttons are used to move files to and from the Available Media Files list and the Playlist Files list The Delete button will permanently remove an available media file The Reload Media button refreshes the list of available media files 7 Playlist Files This lists all media files in the playlist 8 Move Up Down Controls These controls are used to rearrange the order of the playlist files 9 Media Attribut
84. s C Users all users Application Data Microsoft Crypto RSA MachinekKeys IV Configure FileZilla Server Windows Server 2008 installations only e Open C Program Files x86 FileZilla Server FileZilla Server xml in Notepad Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com e Under the lt User Name EIZ Server gt section modify the Permission Dir key to replace C Program Files with C Program Files x86 V Configure TM Live Windows Server 2008 installations only e The following aspx files must be modified in Notepad to replace all occurrences of C Program Files with C Program Files x86 O O Global asax Eas aspx vb e Toredirect visitors to the Traffic Manager Dashboard site when they enter the server s IP address in their browser perform the following steps O O O O O O O O O Click Start gt Administrative Tools gt Internet Information Services IIS Manager In the left pane expand the server name Sites and select Default Web Site In the center pane under the IIS section double click HTTP Redirect In the center pane check Redirect requests to this destination place your cursor in the textbox and type TMLive In the Redirect Behavior section check Redirect all requests to exact destination instead of relative to destination In the right pane click Apply In the left pan
85. s shown below POWERING THE DIGITAL SIGNAGE REVOLUTION Username admin Password esses To successfully log in the username and password fields must match those assigned by the system administrator via the Traffic Manager Server application Different users can have different privileges such as the number of players they can view local zone control or EAS access The next section describes the admin user who can view all players in a network Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 14 THE DASHBOARD PAGE ADMIN USER The dashboard page is the main interface for the Traffic Manager Dashboard software It provides an overview of the entire network with key information about each player including a screen capture of the digital sign The admin user by default can view all players in a network as shown below in this sample network Other users as described later may view only a subset of the players Dashboard Logout weert TECHNOLOGY Player View Hi admin Thumbnails Show Hide Players Sort Players Maternity Oncology IP IP IP 192 168 1 117 IP IP DHCP IP Cardiology Wayfinding Directory Hospital Lobby Schedule Casino shd Schedule OP Soccer Test shd Schedule Keywest Demo shd Schedule Alex Multi SET Schedule Schedule Division First Floor Division First
86. splays all machines in the network in a tree view hierarchy Each node of the tree view includes an icon to quickly determine if the machine is a server division or player The tree view area also includes context sensitive right click menus to perform specific tasks on the selected machine 6 Properties The properties area displays all properties of the selected machine The displayed properties will change depending on the type of machine selected in the tree view area Certain properties can be edited others which cannot are greyed out to indicate a read only status 7 Preview This area displays a thumbnail preview of what is displayed on player machines 8 Description This area displays a description of the selected property 9 Properties The apply button is used to save changes made to Traffic Manager Server 10 Minimize Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 70 This button minimizes the application to the taskbar THE ACTIVITY LOGS TAB The activity logs tab includes three tabs General Player Updates and Daily Updates as shown below View activity log entries such as general MediaZone editor communications player updates as they occur and scheduled daily player updates 1 General This tab displays log entries related to file list updates and information received from Traffic Manager Schedu
87. t be added deleted renamed or rearranged This is by design The Traffic Manager Scheduler product is used solely for managing schedules but not the network itself Traffic Manager Server is the network manipulation and management application Players shown in Traffic Manager Server are not present in Traffic Manager Scheduler This can occur if the network structure has recently been updated in Traffic Manager Server but after the last connection was made from Traffic Manager Scheduler The network structure shown in the tree view pane reflects the state of the network when first connected or ifthe download button was pressed Subsequent changes made to the network in Traffic Manager Server will not be reflected in Traffic Manager Scheduler Press the download button to retrieve the latest network structure or disconnect and reconnect The connect button fails to connect to Traffic Manager Server This error can occur for several reasons such as if the server is down if network connectivity is inadequate if the IP address of the server has changed or if the username and password is incorrect The system administrator can perform general networking troubleshooting steps Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 62 e TRAFFIC MANAGER SERVER Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 9
88. t or a Full Screen alert The EAS Events page is divided into two panels for sending both of these types of alerts as described in the next section In addition to the standard user who has access to EAS there is a special classification of an EAS user the EAS administrator This user is responsible for configuration of the alert messages and therefore has access to two other panels on the EAS Events page with additional features Any user or users can be deemed the EAS administrator in one of two ways through the Traffic Manager Server application Admin tab or through the Traffic Manager Dashboard User Account page see the User Account Page section of this document Furthermore a user can be deemed both an administrator and an EAS administrator if desired Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 29 THE EAS EVENTS PAGE STANDARD USER Emergency Alert Systems Dashboard Logout Lay We A TECHNOLOGY Compose an alert Hi lionel Recipients All available players Crawl Text Dwell Minutes E Crawl Position 2 Recipients All available players Aaah hhh Evacuation Genera All Clear Green Blank System Malfunction Tornado Optional EAS Text Dwell Minutes Preview Send Stop Copyright 2010 Keywest Technology Inc All rights reserved The EAS Events pag
89. t ot m I Size detaurt A Je a a El All Clear Attention please The building Top Distance from top 0 384px 180 sten Color 665666 MA 216 68 ren og EJ sue amu gel ais E The optional text Bottom Distance from bottom 0 384px 145 Effect Color 666666 EEE Date Upper Left Time Upper Right Short Date mm dd yy Short 12 Hour Clock hh mm AMPM q RI ER E FFFFFF el Effect Color 666666 Es Copyright 2010 Keywest Technology Inc All rights reserved Configuration Full Screen Alert panel Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com Hide amp gt gt 36 5 Configuration Full Screen Alerts Template allClear png _ All Clear Attention please The building emergency has been cleared Please return to your normal activities Filename Filename allClear png Required Title All Clear Background Background Color AliceBlue Background Image GreenBlank png Upload Additional Background Image Upload Image Alert Preview The preview image provides a thumbnail of the alert Pressing the preview button at the bottom of the page will update the image with all configuration settings applied Clicking on the image itself produces a larger full size image in a separate browser window Filename This field is requ
90. te Settings Continuous Update Settings EE Current Time 05 18 22 PM Daily update time Next update in 59 seconds If daily update fails continue to try for 30 minutes Update every 1 a minutes 1 Enable Local Crawl Control This checkbox when checked enables MediaZone Player to download a text file and display its contents as a crawl on the digital sign 2 Check For Crawl This control sets the interval in minutes for how often the crawl text file is downloaded Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 96 THE MONITOR CONTROL TAB The Monitor Control tab is used to display the monitor control schedules as defined in Traffic Manager Dashboard Monitor control functionality is available when the digital signage monitor is connected to the player with a serial cable InfoZone Player can then issue serial commands to the monitor to perform various functions such as turning the monitor on or off setting the input source or adjusting the volume Weekday Monday Tuesday Wednesday Thursday Friday Name Command StartTime StartDate EndTime EndDat PowerOn 40468455934 3000 OF 20 00 AM 10 11 2010 05 00 00 PM 12 31 2 PowerOff 4050574434 09 0 00PM 10 11 2010 07 19 00 AM 12 31 2 Screen Capture Filename C Mx5Player DataiScreenCapture jpg Continuous Update Settings Current Time 05 18 07 PM Next update in 59 sec
91. the center of the arrow cursor over the desired player name as shown below 192 168 1 224 e El A pias Infozone Server GZ hd RS Room Door Card Ta training shd Gs Hotel Lobby E MEPS 1a When a schedule has been dropped on a player it becomes highlighted in green This indicates that the player is queued for an update after uploading to Traffic Manager Server To undo either right click the schedule and uncheck Update or use the Download button to retrieve the network from Traffic Manager Server again A player can also be queued for an update without dropping a schedule on top of it If the player requires an update without changing its schedule right click the player and select Update as shown below 192 168 1 224 Ag Disconnect Ag ER KA gie Infozone Server gt Ca sino Se Lobby shd IL Keawaest Menu Baard The Update Similar Schedules item will queue all players which use this schedule for an update This feature is also found when right clicking a schedule file in the left schedules pane Right clicking the server name or a division reveals another menu item Update Sub Schedules Selecting this item will highlight the schedules of all players beneath queuing them for an update The schedule files listed in the left schedules pane also have an associated right click menu as shown below Open in N tepad Update Similar Schedules HE Marriott Kevwest Demo Selecting Edit lau
92. tline should be the current program version from the second line to the end The second parameter is optional e Ifthe second parameter is not specified the file is updated e Ifthe version is specified the update checks the version e Ifthesecond parameter is a question mark the update checks if the file already exists and will not upgrade it if it does e Ifthesecond parameter is delete the system will try to delete the file e The single quote character can be used to start a line comment Note that InfoZonePlayer can be upgraded to a new version or downgraded to an older version If the versions match no update will occur This allows the system admin to leave the latest version on the server indefinitely InfoZone Player checks the server for an update in the following two ways upon launch and at the time specified on the Logs tab This ensures that a check for an update occurs at least once a day If during the check the Update txt instructions file indicates a different version on the server InfoZone Player will download it launch it and then terminate the previous running version A backup of the previous version is kept on the player as well Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 98 SUPPORT FILES All support files for InfoZone Player are stored in the MediaZone Player application folder typically
93. ts Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 79 RIGHT CLICK OPTIONS The tree view contains a right click menu with context sensitive items That is different items will appear on the menu if a server is selected versus a player The menu displayed when selecting a server is shown below FF Traffic og Server Network Structure Act lect Loge Manager EAS na Seng admin Add player to geg PEN Server Add division to Keywest Infozone Server Refresh Disable Enable Move Up Training Re Move Down Move To Another Division Hame The name of the machine The Add player to item is used to add a player Selecting it prompts for a player name and IP address The new player is then added to the bottom of the network tree The Add division to item is used to add a division Selecting it prompts for a division name The new division is then added to the bottom of the network tree The Refresh menu item is used to retrieve and display the current status of the network The Disable menu item will set the player or division s enabled property to false It is sometimes desirable to disable a player if a player or display is down for maintenance for instance The Enable menu item will set the player or division s enabled property to true The Move Up and Move Down menu items are used to change the order in which players within a division
94. ts on their players Checking User can control local content grants the user local zone control in Traffic Manager Dashboard whereby a zone on the digital sign can be customized by the user to play their own content Checking Allow user to access EAS functions grants the user rights to set EAS alerts in Traffic Manager Dashboard User Properties Dialog Username Password This user can view the following players EHC Hospital Server E First Floor I Wayfinding Directory Hospital Lobby 2 Esecond Floor Cardiology T Maternity EAS Administrator A User can control local content User can access EAS functions This dialog is nearly identical to the Add User Dialog and is used to make changes to an existing user W lionel Properties Username lionel Password This user can view the following players CT Hospital Server E M First Floor 4 Wayfinding Directory Hospital Lobby 2 Esecond Floor Cardiology Maternity Oncol A Administrator EAS Administrator User can control local content Allow user to access EAS functions Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 17 USING TRAFFIC MANAGER SERVER The following sections describe how to use Traffic Manager Server in a typical environment For demonstration purposes a network of nine players
95. using the configuration panels to better compact the page Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 33 Below is a description of the tools available when configuring the Instant Crawl alerts Text Formatting y i Font defautt I Size default o prp NI Wt 1141 CT Transparent background 2 a 1 Fl An entire day ON rawl Speed 3 Crawl Position Bottom un Distance from bottom 0 384px o Configuration Instant Crawl panel 1 Text Editor The text editor is a control for creating rich text Formatting options include font name size color background color bold italic and underline The text justification and indent controls do not apply considering a crawl sweeps across the digital sign 2 Transparent Background This checkbox applies a transparent background to the text It is recommended that background color if specified be removed if this checkbox is selected 3 Dwell Minutes This textbox is used to set the number of minutes that the Instant Crawl alert shall last The minutes can be typed directly into this textbox or incrementally adjusted with the up and down arrow buttons If a 24 hour dwell time is desired check An entire day 4 Crawl Speed This textbox specifies the speed at which the crawl text sweeps across the digital sign 5 Crawl Position and
96. ut this information then press Apply and Continue Pressing okay will dismiss this message The main InfoZone Player application interface will appear with the Settings tab selected so the required information can be input as shown below IP Address Player Name IP Address 1192 168 1 188 Automatically retrieve Full Mame Confirm File Confirm txt Schedule Lobby bd C Mx5Player Data ScreenCapture jpg Daily Update Settings Continuous Update Settings _ Enabled Current Time 04 54 36 PM Daily update time Next update in 59 seconds If daily update fails continue to try for minutes Update every minutes Force Daily Update Copyright 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 90 Enter the server name server IP address and player name in the appropriate textboxes The server name and IP address must be correct for the player to successfully connect to the Traffic Manager Server application If this InfoZone Player will reside inside a network division place a period between the server and division names The player IP Address will be automatically retrieved by InfoZone Player and appear in the IP Address textbox In some cases additional NIC cards or other devices could interfere with the successfully retrieval of the IP address If the address in the textbox is incorrect uncheck the Automatica
97. will be used as shown below pgs Casino Player Conference Room Door Cai ep Hotel Lobby je Keywest Menu Board gt Keywest Signage p Presidential Suite is Quick Lube Player ep Sports Complex gs Training Room Keywest Infozone Server IPAddress 192 168 1 112 Name Keywest Infozone Server ResponseOwerdueTime 90 Schedule Type Server Name The name of the machine Notice the nine players in the tree view Those in red indicate an unresponsive player one that has not checked in for more than the server ResponseOverdueTime setting Those in black have recently checked in Because the currently selected machine is the server named Keywest Infozone Server its six properties are shown in the right pane Of these six ResponseOverdueTime is the currently selected property thus displaying a description of ResponseOverdueTime directly beneath the property window Select each of these properties to read their descriptions and become familiar with their purpose Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 78 VIEWING PLAYER PROPERTIES In the figure below the first player in the network Casino Player is selected We Network Structure Activity Logs File Manager EAS _ Email Settings Admin 3 Keywest Infozone Server Selected Machine Properties E es Casino Player COMPort gt Confer
98. yright C 1989 1991 Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed Preamble _The licenses for most software are designed to take away your If you accept the terms of the agreement agreement to instal FleZila Server beta VE ee 10 continue You must accept the Cies Cosa Copyright O 2010 Keywest Technology Inc All Rights Reserved 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support keywesttechnology com 66 Choose components to install or accept the defaults recommended and press Next Choose the installation location or accept the default and press Next Specify the startup settings or accept the defaults recommended and press Next Specify additional startup settings or accept the defaults recommended and press Install Copyright O 2010 Keywest Technology Inc All Righ 14563 W 96th Terrace Lenexa KS 66215 USA e Need Support Mailto Support Q Choose Components Choose which features of FileZilla Server beta 0 9 30 you want to install check the components you want to instal and uncheck the components you don t want to install Click Next to continue Select the type ofinsta Standard H Or select the optional V FileZilla Server Service vo gg sado 7 Administration inter face i C Source Code 7 Start Me

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