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Contents
1. 16 Network Overview Coverage Network Innovations telephone and PTT coverage stretches across all of North America Central z 5 Kat Nida 6 27 13 10 46 AM America the Caribbean and Hawaii Coverage is now provided by eight 8 beams on Network Innovations new satellite Kat Nida 6 27 13 10 46 AM B0 NORTHEAST NE BI B2 B3 B4 B5 B6 B7 The Network Innovations network recognizes beam numbers 0 7 The launch of the new satellite m Kat Nida 6 27 13 10 46 AM increased the number of beams of coverage from 6 to 8 However the Network Innovations mobile Deleted LightSquared EAST E CENTRAL C WEST W SOUTHWEST SW ALASKA AK HAWAII HI SOUTHEAST SE terminals can only recognize up to 5 beam numbers As a result beam numbers 0 and 5 are duplicated Kat Nida 6 27 13 10 46 AM Though they are different beams the Alaska and Southeast beams will appear on a local user s handset UT as beam 5 The same is true for the Hawaii and Northeast beams which will appear on a local user s handset as beam 0 see illustration below 17 All SMART groups discussed below provide PTT service across all eight 8 beams 18 SMART Groups mi Aa R Tt SATELLITE MUTUAL AID providing RADIO voice TALKGROUP communications interoperable assistance whenever communication sharing critical you can count on between agencies and wherever neede2. and the PTT button on the left side of the handset The user will see CALLING appear on the display screen followed by USER ON At this time the P1 button can be released and the user can speak for 30 seconds without depressing any buttons The 30 second timer can be canceled by pressing and releasing the larger PTT button Indicates that you have made a Priority 1 Interruption LATN 45 25 69 LON W 75 36 14 A zl 15 USER ON zi B1 S99 1 2 3 4 5 S MENU LOCK 7 8 9 0 7 10 Monitor Codes When the MSAT G2 is idle in PTT mode it can be programmed to selectively scan the unit s programmed talkgoups If the unit is actively engaged on a talkgroup scanning is disengaged and will not interrupt that talkgroup The radio must be at rest for scanning to occur A scanning code Network Innovations calls it a monitor code will pull the radio off the talkgroup to which it is tuned for as long as the scanned talkgroup remains up and on the air Once the talkgroup drops off the radio reverts to the talkgroup on which it was sitting tuned and scanning resumes These scanning codes cannot be user programmed They must be downloaded to the radio from the satellite network All talkgoups are downloaded with a monitor code this code determines whether a talkgoup s radio traffic will be picked up by the MSAT G2 s scan function e Monitor Code 0 LOW Network I
3. MSAT G2 GO KIT MANUAL Na Networklnnovations Adapted from materials developed by Mitch Hergett Columbia Telecommunications Corporation for the Washington DC Council of Governments Contents Go kit Mobile Unit Setup eorura etd t ei cosa Sea na ean uad eo eo Rake RI CFR eva Tan Ta e Kaos ga Eae e Ra RENE AIV 1 Push2to Malk o re E P M 6 Selecting a Tal k roupeiro ec verge ausi eue eg ae YER EXE EUR e eR eee aep EVER VE VE dE MP ARR eLR CARPE Yea a RES 6 MUERTA a T EE 7 PRIORY AL Interrupt 2 eoe tueur aperia e EE eo Dea exon drea venae era epi EE EAO N ENESE REENERT RAD 10 biegen c 11 Telephony SERVICE cs eiii reete inta reise eres en Far dae bari e Flag ba MS Ur e Teka bees AA A tb q sa Seca AORA se dave 13 Placing Recelving a Call iiti Ee Eae eR EGRE RI DEOS EE RR ees SR 14 i a rrk e EE 15 Unit Maintenance and Storage iret rp ER HR HERI EE HERE FREE EH RR RYRRE REPE ape Mad RAER ES RANA HAYE RARO 16 Network OVE RVICW e Eaa 17 COVEN ABC secs 17 SMART GrOupS ccsccesessesessesseseeseessescseesessecsesesseesecseeeeeessessessecseessessesseseeseenecseessessssssecsesseceseeenecnecaeenees 19 Troubleshooting Frequently Asked Questions sees nnne nnne nnne nnne nnne nnne zd Quick Reference 1 MSAT G2 Go kit inire nente rn Rea pei E EK REFER Ee HER ENESES REES 22 Quic
4. s non toll free number American toll free numbers cannot be called from a phone number that is not on the North American numbering plan Because Automatic Number Identification ANI or Caller ID is not transmitted by the Network Kat Nida 6 27 13 10 46 AM Innovations network calls from the MSAT G2 will be blocked by any phone number with Blocked Caller 5 M ID rejection service 14 Call Services 411 When dialing 411 with an MSAT G2 you will be connected to Network Innovations Network Kat Nida 6 27 13 10 46 AM Operations Center The operator will attempt to assist you using Internet yellow white pages you will not be connected with a true 411 service All 411 calls are free 911 When dialing 911 with the MSAT G2 you will not be directly connected with 911 in your area Instead the call will be directed to an Intrado emergency call intercept center which will then patch you through to 911 in your area Because Network Innovations equipment does not transmit Automatic Kat Nida 6 27 13 10 46 AM Location Information ALI or Automatic Number Identification ANI when making telephone calls you will need to provide the call center with your current address or GPS location for them to identify the appropriate 911 Center for your needs You can also call your local 911 Center or Public Safety Answering Point if you have that direct dial telephone number All 911 calls are free 611 D
5. Homeland Security Manager Contra Costa County Fire Protection District SWSMART AZ CA CO NV NM OK TX and UT SESMART AL AR FL GA KY LA MS NC SC TN VA and WV Manager Fairfax County VA OEM Public Safety Comm W SMART AK AZ CA CO HI ID MT NM NV OR UT WA and G SMART AL FL LA MS TX PR and VI NWSMART AK CA ID MT OR WA and WY Manager LA Governor s Office of Homeland Security and icu iA Emergency Preparedness Manager WA State Emergency Management Division CUSEC 1 AL AR IL IN KY MS MO and TN Manager Central United States Earthquake Consortium Network Innovations also provides regional SMART groups These talkgroups are available to users that fall withi ticul hi y meee Kat Nida 6 27 13 10 46 AM pamm e ICM 20 Troubleshooting Frequently Asked Questions Q My MSAT G2 desktop unit is not receiving power the charge indicator is not lit up A Make sure the power cord is properly connected at both ends If the cord is properly connected and the charge indicator still does not illuminate check to see if the MSAT G2 will power up If it does the indicator light is simply burned out If you know there is power at the electrical outlet the indicator light is not illuminating and the MSAT G2 won t power on the desktop unit probably needs to be returned to the manufacturer for repair Q My MSAT G2 desktop unit is receiving power and the desktop unit s power
6. Button Holding the power button for three seconds will power on off the handset The desktop unit or go kit must be powered on and receiving power for the handset to power up PTT Button The Push to Talk button is used to speak in Dispatch Radio mode Arrow Keys These keys allow you to scroll through the various menus Send Key This key initiates telephone calls Soft Keys These keys perform the function that is displayed on the LCD screen directly above the key Most commonly they perform the MENU and GROUP functions 24 MSAT G2 Handset Display Handset Mode Talkgroup Name Talkgroup Number Tag anc NN oft Key Functions Handset Mode The mode that the handset is broadcasting in is displayed in the upper right corner of the display screen e DR is displayed when the handset is in Dispatch Radio also called push to talk or PTT mode e VOICE is displayed when the handset is in telephone only mode e A No Service Icon and searching is displayed when the handset is looking to connect with the MSAT satellite Talkgroup Name This is the name given to a talkgroup for identification purposes Talkgroup Number TAG This is the position number assigned to a specific talkgroup The MSAT G2 has a maximum capacity of 16 talkgroups 00 15 Talkgroup 00 is always the talkgroup number for a private talkgroup and 1 15 are the tag numbers for normal one to many talkgroups Soft Key Functions These are the functions mapped
7. get your fingers pinched between the antenna and the mounting surface as the magnets attach to the surface Remove the 12 V cigarette lighter adapter cable Insert the appropriate end of the cable into the go kit making sure to plug the cable into the outlet labeled Input 12VDC connect the opposite end into the vehicle s 12V receptacle An orange light will illuminate on the go kit to alert you that the go kit is receiving power NOTE Depending on your vehicle your vehicle may need to be turned on to provide power to the 12V receptacle e Connect the handset to the go kit at the outlet labeled Handset If extending the handset with a CAT 5 cable and connector plug one end into the handset and the other end into the go kit s Handset port Connect the antenna to the go kit with the coaxial cable screw one end onto the antenna and the other end into the go kit outlet labeled Antenna amp gt 6 To power on the go kit flip the power switch the switch will illuminate with a green light to alert you that the power is on If the handset does not power on when the desktop unit is switched on press the handset s power button located on the upper left corner of the handset release the power button when the MS
8. to the handset s soft keys When working in the main screen the up arrow key functions as a soft key e MENU This function pulls up a menu of options that can be used to change handset settings e GROUP This function pulls up a list of downloaded talkgroups that can be selected to initiate a call e LOCK without padlock icon displayed Indicates that scanning of all talkgroups with Monitor Code 1 is enabled In this state pressing the up arrow key will disable scanning of all talkgroups with Monitor Code 1 scanning of talkgroups with Monitor Code 3 cannot be disabled UNLOCK with padlock icon displayed Indicates that scanning of all talkgroups with Monitor Code 1 has been disabled In this state pressing the up arrow key will resume scanning 25 Lock Symbol Signal Strength Bars ATN 45 25 69 GPS Information ON W 75 36 14 Beam and Signal Information GROUP Beam and Signal Information This indicator displays which beam the MSAT G2 is connected to and the strength of the signal it is receiving The signal strength is measured from S00 to S99 with S99 being the best possible signal The threshold for a good signal is between S70and S99 Any fixed install unit with an at rest signal strength less than S99 needs to be evaluated any mobile unit with an at rest signal strength less than S99 needs to be moved away from likely antenna satellite obstructions The beams are B1 East beam NCR is registered for this b
9. AT logo appears on the display The handset display will illuminate to indicate that it is active E EE oO A vj 2 a 8 0 A T 2 T 5 Once the handset is activated and locked onto the satellite an LCD display similar to the image below should appear B1 indicates that the MSAT G2 is locked onto Network Innovations beam 1 over the East Coast see Network Coverage section below for more details S99 indicates the MSAT G2 has a signal strength of 99 out of a possible 99 with the Network Innovations satellite LAT N 452569 LON W 75 36 14 15 J SMART B1 S99 MENU LOCK You should now be ready to make a call Kat Nida 6 27 13 10 46 AM Deleted LightSquared s Kat Nida 6 27 13 10 46 AM Deleted LightSquared Push to Talk PTT Selecting a Talkgroup Dispatch Radio or Push to Talk PTT mode is the default mode for the handset The DR in the upper right corner of the handset display indicates this mode To use PTT mode pick up the handset and select a talkgroup Note If the handset is currently set to the talkgroup you want skip this step A normal talkgroup can be selected as follows e Press the GROUP soft key i e the right side Minus sign key on the handset and scroll through the talkgroups with the up down arrow keys until the desired talkgroup is illuminated e Press the GROUP soft
10. Network Innovations network dial the phone call with a GETS card This action will automatically place the outbound call onto the GETS access only T1 for overflow availability to those users with GETS cards 28 g Kat Nida 6 27 13 10 46 AM Deleted LightSquared Kat Nida 6 27 13 10 46 AM Deleted LightSquared Kat Nida 6 27 13 10 46 AM Deleted LightSquared Kat Nida 6 27 13 10 46 AM Deleted LightSquared Kat Nida 6 27 13 10 46 AM Deleted LightSquared
11. To end the call press the END button marked with red lettering Note Telephone calls can be dialed received in PTT mode when the radio is idle To place a telephone call e Use the dial pad to enter the desired 10 digit number area code number and press the SEND button marked with green lettering e To end the call press the END button marked with red lettering When making a call between two MSAT G2s use the MSAT G2 s associated area code 500 to make the call Using the 500 area code keeps the phone call inside the Network Innovations network and the call Kat Nida 6 27 13 10 46 AM goes through faster than if calling the toll free number When making a call from a MSAT G2 to any satellite phone programmed with an international phone number or to any other international phone number i e one that does not use the North American numbering dialing plan dial 011 country code exchange number When dialing from a regular phone to a MSAT G2 unit use the following dialing procedure Attempt to make the call by dialing the MSAT G2 s toll free number If unsuccessful attempt to dial using the MSAT G2 s non toll free number currently area code 703 or 571 3 Asa final resort dial using the MSAT G2 s non toll free number 703 or 571 with a GETS Card If calling the MSAT G2 from any telephone programmed with an international phone number such as an Iridium phone the call must be placed to the MSAT G2
12. arrow key again will remove the padlock icon and the word lock should appear at the bottom of the display screen Indicates the talk group is locked Up Arrow Key LATN 45 25 69 LON W 75 36 14 15 J SMART B1 S99 Indicates that the talk group will be unlocked if the Up Arrow Key is pressed 12 Telephony Service Network Innovations telephony service is full duplex so callers can talk at the same time just as they can on a landline or wireless phone call Limited directory assistance is available to users via the Network Innovations customer service team but other call management features such as GPS tracking voicemail call waiting call forwarding call blocking and conference calling are not enabled by most customers for Network Innovations devices All Network Innovations devices are configured to support international dialing To call any international phone number from a Network Innovations device dial 011 country code exchange number Network Innovations phones are programmed with North American telephone numbers so users will have the same dialing experience as they would with any landline or cell phone Network Innovations assigns both a toll free and a non toll free number currently in either the 703 or 571 area codes to its units so government and public safety customers can call the phones with a Government Emergency Telecommunications Service GETS card Toll free n
13. d Connection P A 0 009 Adjustable Light Control Ethernet Connection L External Speaker Connection Power Switch Handset Connection ternate Power Cord Connection Antenna Cable Connection Cigarette Lighter Socket Low Voltage Indicator Power Indicator Cigarette Lighter Socket ndicator 22 Adjustable Light Control Each unit is equipped with an adjustable light for use in dark environments It is important to remember to turn off the light after usage because the light will wear down the battery The light will operate only when the go kit s power switch is turned on Antenna The device that searches for and connects to the MSAT satellite Antenna Cable Connection The antenna cable is connected to this Ethernet Connection This is used to update the MSAT G2 software via a computer connection and does not serve Ethernet or any other capability External Speaker Connection Each unit is equipped with an RJ45 external speaker connection Handset Connection This is where the handset is connected Indicator Charge This orange LED will light when at least 13 8 VDC is applied to the unit Indicator Low Voltage This red LED will flash when the battery drops below 11 5 VDC which is approximately 30 45 minutes from being depleted Indicator Power This green LED will light when at l
14. d reaching out to information to those who need get the job done in any emergency to know effectively and efficiently Network Innovations has created both nationwide and regional SMART groups SMART stands for Kat Nida 6 27 13 10 46 AM Satellite Mutual Aid Radio Talkgroup and provides a free talkgoup for all qualifying users Unlike agency owned talkgroups all SMART groups can be used for PTT service in all eight 8 of Network Innovations Kat Nida 6 27 13 10 46 AM coverage beams 8 Deleted LightSquared s Nationwide SMART Groups Nationwide SMART Talkgroups F SMART Fire Service J SMART amp SMART T Public Safety e Manager Charlottesville VA Fire Dept Manager DOJ Wireless Management Office NPHST 1 NPHST 2 Public Health Y I SMART Critical Infrastructure Manager KY Department for Public Health j Manager Seattle Public Utilities L SMART Law Enforcement E SMART EMS oO Manager KY Dept for Public Health Manager Urs Marshals Service U SMART Urban Search amp Rescue Manager Montgomery County MD Fire amp Rescue Service Each government agency or public safety jurisdiction qualifies for one or more nationwide SMART groups 19 Regional SMART Groups MWSMART IA IL IN KS KY MI MN MO OH ND NE SD WI and WV Manager IN Department of Homeland Security M SMART DC DE MD PA VA and WV Manager Allegany County MD Dept of Public Safety and
15. eam B2 Central beam NCR is registered for this beam B3 West beam B4 South beam B5 Alaska Hawaii split beam GPS Information This indicator will display the MSAT G2 s current latitude and longitude coordinates if available otherwise it will display GPS NOT AVAILABLE Lock Symbol This symbol indicates that the scanning of talkgroups with a scanning monitor code of 1 is disabled and locked Signal Strength Bars This indicator is a visual representation of the signal strength received by the MSAT G2 26 The handset display replaces the talkgroup name with other information in certain circumstances e g the word VACANT replaces the NCR EM tag ID as seen below LATN 45 25 69 LON W 75 36 14 15 VACANT B1 S99 MENU LOCK CALLING Displayed when the PTT button or the P1 button has been pushed and a talkgroup is being established on the network VACANT Displayed when the PTT button has been released and the talkgroup is available for other users if no user responds within 10 seconds of the call being VACANT the call will end USER ON Displayed when the talkgroup has been established on the network and the user may begin speaking this is also indicated by a double audible tone P1 Displayed when a priority interrupt call has been initiated INCOMING CALL Displayed when the handset is receiving an incoming telephony call this is also indicated by an audible ringing SEARCHING Displayed
16. east 110 V is applied to the unit Power Cord Connection A 12 VDC power cord is connected here If the power cable is connected and functioning properly the charge indicator will illuminate Power Cord Connection Alternate This is an additional power connection that uses a plug in connection instead of the cigarette lighter screw on connection to connect the go kit to a 110VAC power source Power Switch This button is used to power up the MSAT G2 unit and will illuminate green when in the on position 12V Cigarette Lighter Sockets These allow you to insert a vehicle charger to recharge your cell phone blackberry portable radio etc These sockets are not rated for a real cigarette lighter 23 Quick Reference 2 How to Read the Handset Display MSAT G2 Handset Power Button P1 Button Soft Keys PTT Button End Key Send Key Scroll Keys Alphanumeric Keypad Microphone Alphanumeric Keypad These keys are used to dial telephone numbers input DNs for the private mode talkgroup and to label talkgroups End Key This key ends telephone calls and provides a quick exit from menus P1 Button This button is used to an initiate a Priority 1 emergency interruption This function can be used to override the current speaker to broadcast an urgent message or take back control from a user who has forgotten to release the PTT button Power
17. ialing 611 will make a free test call to Network Innovations Network Operations Center Kat Nida 6 27 13 10 46 AM Deleted LightSquared s 15 Unit Maintenance and Storage You must follow some important maintenance and storage procedures to ensure that the MSAT G2 go kit is kept in working order When you finish using the MSAT G2 go kit it is important to Make sure the go kit is powered off The antenna is programmed to search until a signal is found If the antenna is still running and stored in a location where a signal cannot be found it will continue to search for a signal until the antenna motor burns out e Make sure the go kit is constantly plugged into a power source when it is being stored for an extended period The go kit s battery will slowly deplete over time To avoid battery depletion continually charge the unit when it is not in use A constantly charged battery has a longer lifetime before replacement is required than a battery that is intermittently charged e When storing the antenna cable coil it in large loops to prevent kinks in the wire that can damage the cable Make sure that all components exposed to the elements are clean and dry before storing in the go kit e If shipping the go kit make sure to package it in a shipping container or padded box The go kit is designed to endure daily use with associated bumps but will not survive an airline s or shipper s handling without protective packaging
18. k Reference 2 How to Read the Handset Display cccccssscccsssecccsscecssseeeessseecsseesessaeeesseeeceseeeeeaee 24 Quick Reference 3 How to Use a GETS Card ssssssssseeseeeeeeneeneeneennennen nennen trennen enne nne nnns 28 Kat Nida 6 27 13 10 47 AM Deleted 18 Kat Nida 6 27 13 10 47 AM Deleted 20 Kat Nida 6 27 13 10 47 AM Deleted 21 Kat Nida 6 27 13 10 47 AM Deleted 23 Kat Nida 6 27 13 10 47 AM Deleted 27 Go kit Mobile Unit Setup Park your vehicle in an area with an unobstructed view of the southwestern sky This is mandatory for obtaining a connection with the satellite It is preferable to avoid all obstructions within three 3 meters of the antenna obstructions less than six 6 inches in diameter can be ignored beyond this distance It is recommended that the antenna be placed as far away as possible from any other antennas or devices emitting radio frequency R F signals Open the go kit Remove the antenna by grabbing it near one of the three magnets and pulling when one of the magnets is loose the others are easier to remove Note The magnets are powerful and will provide resistance a 5 9 9 e Place the antenna on the roof of the vehicle oriented so that the antenna s cable outlet is facing you It is important to make sure the antenna is placed on a level firm metal surface The magnets are very powerful be careful not to
19. key again to select the desired talkgroup A private talkgroup for one to one push to talk operation can be selected as follows e Press the GROUP soft key i e the right side Minus sign key on the handset and scroll to the Private Mode talkgroup tag 00 using the up down arrow keys e Press the GROUP soft key again to SELECT talkgroup 00 and a will appear on the display screen Enter the four digit Directory Number DN of the radio you want to call Note To quickly change the DN while the radio is idle press the key to clear a previously used DN You will be prompted to enter a new DN GROUP Soft key LAT N 45 25 69 ON W 75 36 14 15 USER ON Talkgroup TAG Number Making a PTT Call Once you have selected a talkgroup you can make a PTT call by pressing and holding the large PTT button on the left side of the handset CALLING will appear on the handset When the talkgroup you are calling is connected you will hear a double tone and the screen will change from CALLING to USER ON Push to Talk PTT Button anen OO SEEN gp BEES c Indicates you are the active speaker You must continue to press the PTT button to transmit your voice Once you are finished speaking release the PTT button to allow others to speak The handset will then display VACANT When there is no current user holding the PTT button VACANT will be displayed on your handset as well as all othe
20. nnovations downloads all talkgroups with Monitor Code 0 unless otherwise requested Any talkgroup with Monitor Code O assigned to it will only hear that talkgroup when the radio is tuned to that talkgroup Monitor Code 1 MEDIUM and Monitor Code 3 HIGH Both of these Monitor Code levels will prompt the radio to constantly scan while at rest for any talkgroups with these Monitor Codes assigned to them Whichever scanned talkgroup comes up on the air first will engage the radio disable any further scanning and keep the radio engaged on that talkgroup until the talkgroup drops off the network at which time scanning will continue The difference between Monitor Codes 1 and 3 is that scanning of any talkgroup with Monitor Code 1 can be disabled at the handset scanning for any talkgroup with Monitor Code 3 cannot be disabled 11 Kat Nida 6 27 13 10 46 AM Deleted LightSquared Kat Nida 6 27 13 10 46 AM Deleted LightSquared To disable scanning for talkgroups with a monitor code of 1 press the up arrow key a padlock icon should appear at the top of the handset display and the word unlock should appear at the bottom of the display screen The word unlock or lock at the bottom of the screen indicates what is going to happen the next time the up arrow key is pressed When the padlock icon appears scanning of all talkgroups with a Monitor Code 1 is locked or disabled Pressing the up
21. r handsets participating in the PTT If the talkgroup remains vacant for more than 10 seconds the talkgroup will be dropped from the network Push to Talk PTT Button LATN 45 25 69 anao Am BEEN ap SEES Jf Indicates the last person speaking has released the PTT button When another user becomes the active speaker by pressing and holding the PTT button that user s directory number DN will be displayed on your handset Once that user releases the PTT button Vacant will once again be displayed on the handset Push to Talk PTT Button 3 33 AM BHAN mP 3 3 as 5m Indicates that the unit registered to DN 1941 is the active speaker Priority 1 Interrupt Priority 1 Interrupt is a push to talk feature that allows a user to do two things 1 Priority 1 Interrupt allows the user hands free push to talk i e ability to transmit without holding the PTT button for up to 30 seconds It can be programmed to operate on the talkgroup to which the radio is tuned or it can be programmed to bring another talkgroup up on the air for an emergency broadcast hands free for up to 30 seconds 2 Priority 1 Interrupt can be engaged to take the talkgroup away from a user or override a hot mike from another radio that has been accidentally keyed In this case all users on the talkgroup will hear a broadcast interruption To initiate the P1 Interrupt press the P1 button located between the Power
22. switch is in the on position and illuminated but the handset did not turn on A Press the power button on the top left of the handset The handset has its own power button and when left in the on position the handset will automatically power up when the desktop power switch is turned on If pressing the power button does not power up the handset check to see whether the handset is plugged into the appropriate output The handset should be plugged into the output labeled handset Q How do I change the volume on my handset A Anytime a talkgroup is up on the air and throughout all telephone calls the up down arrow keys can be used to change the handset volume Both the desktop unit and the go kit additionally have external speakers which have their own volume control knobs that can be adjusted at any time Q Why should use the 500 area code when making a call between two MSAT G2s A Dialing the 500 area code enables the MSAT G2 units to connect with each other directly on Network Innovations internal network without touching the PSTN If a call is placed using the i Kat Nida 6 27 13 10 46 AM toll free or 703 571 non toll free number of the MSAT G2 you are calling the call must be routed into the PSTN and back to Network Innovations network before connecting to the other Kat Nida 6 27 13 10 46 AM MSAT G2 21 Quick Reference 1 MSAT G2 Go kit x e Power Cor
23. umbers cannot be called with a GETS card The telephony service is compatible with GETS in two additional ways 1 Network Innovations has installed a dedicated T1 exclusively for outgoing GETS calls from the MSAT G2 If during a massive disaster you see CALL FAILURE displayed on the handset it may be that Network Innovations outgoing telephone circuits are congested To access the outgoing switch circuits reserved for public safety use dial the call with a GETS card and the call will be placed over an emergency T1 circuit out of Network Innovations switch 2 The GETS card will also allow you to bypass the network controls on certain area codes that are enabled on the Public Switched Telephone Network PSTN during disasters even if Network Innovations circuits are not congested 13 Kat Nida 6 27 13 10 46 AM i Kat Nida 6 27 13 10 46 AM Kat Nida 6 27 13 10 46 AM Deleted LightSquared Kat Nida 6 27 13 10 46 AM Deleted LightSquared Kat Nida 6 27 13 10 46 AM Kat Nida 6 27 13 10 46 AM Deleted LightSquared Kat Nida 6 27 13 10 46 AM Deleted LightSquared Kat Nida 6 27 13 10 46 AM Deleted LightSquared s Kat Nida 6 27 13 10 46 AM Deleted LightSquared s Kat Nida 6 27 13 10 46 AM Deleted LightSquared s Placing Receiving a Call To receive a telephone call when INCOMING CALL is displayed on the handset and you hear an audible ringing press the SEND button marked with green lettering
24. when the MSAT G2 is attempting to make a connection to a satellite A long time in searching usually indicates an obstruction between the antenna and the satellite 27 Quick Reference 3 How to Use a GETS Card GETS Card Back Dial 1 710 NCS GETS 627 4387 At the tone enter your PIN When prompted dial your destination number area code number If you cannot complete a call use a different long distance carrier AT amp T 1010 288 or 1 888 288 4387 MCI 1010 222 Jerem or 1 800 900 4387 Sprint 1010 333 or 1 800 257 8373 US GOVERNMENT PROPERTY und num x 45 Murray Lane Bldg 410 Washengs WARNING Fer Oficial Us To make a call using a GETS card Dial 1 710 NCS GETS 1 710 627 4387 At the tone enter your PIN When prompted dial your 10 digit destination number area code number If you cannot complete the call use a different long distance carrier by dialing 1010 the carrier code 710 NCS GETS a ATT Carrier Code 288 b MCI Carrier Code 222 c Sprint Carrier Code 333 Bow ME During disasters with high telephone call volume from Network Innovations devices congestion could occur due to the limited trunks outbound from the Network Innovations switch Network Innovations has added a dedicated reserve T1 outbound from its switch directly to the Sprint GETS switch If the user senses the outgoing phone call from a Network Innovations device is failing without even leaving the
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