User Manual - AG Neovo Service Website
Contents
1. TABLE OF CONTENTS SAFETY PERESAN THONG sense 3 FORMYOUR SAFETY asien 3 SPECIAL NOTES ON LCD MONITOR 5 BEFORE YOU OPERATE THE MONITOR 6 RERTU RES ee aga ee pa an sa a pe apan a ere ye ee NA 6 CHECKING THE CONTENTS OF THE PACKAGE 6 INSTALLATION INSTRUCTIONS 1 sees 6 ADJUSTING THE VIEWING ANGLE a 7 CONNEC TING CABLES yasni 8 GENERAL INSTRUCTIONS sese 10 EXTERNAL CONTROLS Hu 10 OPERATING INSTRUCTIONS ernro A N 11 FRONT PANEL CONTROL asa an a ka aa ea ie apang an aaa anaa 11 HOW TO ADJUST ASETTING enenenane anane n eaaa anana rr anane eaaa nenen 13 HOW TO ADJUST PIP PBP SETTING 11101111111111 nan 13 ADJUSTING THE PICTURE nennen 14 PLUGAND PLAY een 16 TECHNICAL SUPPORT PAO esse 17 ERROR MESSAGE 8 POSSIBLE SOLUTION 18 JAP BEND EK Seesen 19 SPEGIPICATIONS ara nee 19 FACTORY PRESET TIMING TABLE aas nn 21 CONNECTOR PIN ASSIGNMENT ua 23 PRODUGTDIMENSIONS nassen ae a 26 FOR YOUR SAFETY Before operating the monitor please read this manual thoroughly This manual should be retained for future reference SAFETY PRECAUTIONS NOTICE 1 The changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 Shielded interface cables and AC power cord if any must be used in order to comply with the emission limits 3 The manufacturer is not responsible for any radio or TV interference caused by unauthorized2. modification to this equipment It is the responsibilities of the user to correct such interference WARNING To prevent fire or shock hazard do not expose the monitor to rain or moisture Dangerously high voltages are present inside the monitor Do not open the cabinet Refer servicing to qualified personnel only FOR YOUR SAFETY PRECAUTIONS e Do not use the monitor near water e g near a bathtub washbowl kitchen sink laundry tub swimming pool or in a wet basement e Do not place the monitor on an unstable cart stand or table If the monitor falls it can injure a person and cause serious damage to the appliance Use only a cart or stand recommended by the manufacturer or sold with the monitor If you mount the monitor on a wall or shelf use a mounting kit approved by the manufacturer and follow the kit instructions Slots and openings in the back and bottom of the cabinet are provided for ventilation To ensure reliable operation of the monitor and to protect it from overheating be sure these openings are not blocked or covered Do not place the monitor on a bed sofa rug or similar surface Do not place the monitor near or over a radiator or heat register Do not place the monitor in a bookcase or cabinet unless proper ventilation is provided e The monitor should be operated only from the type of power source indicated on the label If you are not sure of the type of power supplied to your home consult your dealer or loc
3. the connector s screws 2 Check the signal cable connection pins for damage PiP PbP Input compatibility There are four different video input to choose as the sub display source DVNHDMIDP Please refer below table for compatibility of main sub input source Main Souce D SUB DVI HDMI MHL KA or TY MM EMA Main Souce EEE D SUB DVI HDMI MHL Ea Source po YO MM 18 APPENDIX SPECIFICATIONS LED backlit Panel Type TFTLCD Panel Size LCD Panel pixel Pitch mm 0 16 x 0 16 Max Resolution 3840 x 2160 Display Colour 1 073B 30KHz 99KHz D SUB DVI HDMI 30KHz 160KHz DisplayPort V Fren 56Hz 80Hz D SUB 23Hz 80Hz DVI HDMI DisplayPort G 15 Pin D Sub DVI 24 Pin DVI Input H Freq Frequency H V HDMI HDMI DisplayPort DisplayPort Audio out Speaker Power Supply Power Consumption Max Consumption Standby Audio in 1 x stereo audio in for PC audio jack 3 5 Audio Panel Size Max Resolution Display Colour DW HM Display port Audio in DD Audio out Speaker RI Power Supply Consumption Max Consumption Standby 19 APPENDIK pen aa e Volume ECO Switch e AUTO SOURCE EXIT lt MENU ENTER POWER BUTTON Control e Luminance Setting lt Image Setup e Color Temp PIP Setup e Extra Plug amp Play VESADDOAB TT Conditions Conditions Weight with base 7 88 kg Weight Weight w o base 5 28 kg Packaging Weig
4. PUT SIGNAL This monitor meets the Green monitor standards as set by the Video Electronics Standards Association VESA and The Swedish Confederation Employees NUTEK This feature is designed to conserve electrical energy by reducing power consumption when there is no video input signal present When there is no video input signal this monitor following a time out period will automatically switch to an OFF mode This reduces the monitor s internal power supply consumption After the video input signal is restored full power is restored and the display is automatically redrawn The appearance is similar to a Screen Saver feature except the display is completely off The display is restored by pressing a key on the keyboard or clicking the mouse 16 TECHNICAL SUPPORT FAQ Possible Solution Power LED is not on ls Check if the Power Switch is in the ON position e Power Cord should be connected No Plug amp Play e Check if the PC system is Plug 4 Play compatible e Check if the Video Card is Plug 4 Play compatible Check if the D 15 plug pin of Video Cable is bent Picture is fuzzy Adjust the Contrast and Brightness Controls Picture bounces or a Move electrical devices that may cause electrical wave pattern is present interference in the picture The power LED is ON Computer Power Switch should be in the ON position but there s no video or e Computer Video Card should be snugly seated in its no picture slot Mak
5. able one end to LCD Monitor s USB upstream the other end to the computer s USB port BEFORE YOU OPERATE THE MONITOR HDMI DPIN D SUB AUDIO IN EARPHONE OUT HOA le Il 3 Figure 3 Connecting Cables Kensington anti theft lock Earphone jack Audio input O VGA input Display port input O HDMI input DVI input AC power input O Power Switch D USB upstream D USB port P USB fast charger BEFORE YOU OPERATE THE MONITOR GENERAL INSTRUCTIONS Press the power button to turn the monitor on or off The other control buttons are located at front panel of the monitor See Figure 4 By changing these settings the picture can be adjusted to your personal preferences e The power cord should be connected e Connect the video cable from the monitor to the video card e Press the power button to turn on the monitor position The power indicator will light up Figure 4 External Control Button EXTERNAL CONTROLS No Description AUTO SOURCE EXIT ECO hotkey 3 i Volume 4 MENU ENTER ower Button 6 Power Indicator 10 OPERATING INSTRUCTIONS FRONT PANEL CONTROL e Auto Source Exit 1 When OSD menu is in active status this button will act as EXIT KEY EXIT OSD menu 2 When OSD menu is in off status press this button to select input Source D Sub DVI DP HDMI 3 When OSD menu is in off status press this button for 2 seconds to activate the Auto Adjus
6. al power company e The monitor is equipped with a three pronged grounded plug a plug with a third grounding pin This plug will fit only into a grounded power outlet as a safety feature If your outlet does not accommodate the three wire plug have an electrician install the correct outlet or ground the appliance safely Do not defeat the safety purpose of the grounded plug e Unplug the unit during a lightening storm or when it will not be used for long period of time This will protect the monitor from damage due to power surges e Do not overload power strips and extension cords Overloading can result in fire or electric shock e Never push any object into the slot on the monitor cabinet It could short circuit parts causing a fire or electric shock Never spill liquids on the monitor e Do not attempt to service the monitor by yourself opening or removing covers can expose you to dangerous voltages and other hazards Please refer all servicing to qualified service personnel e To ensure satisfactory operation use the monitor only with UL listed computers which have appropriate configured receptacles marked between 100 240V AC Min 5A e The wall socket shall be installed near the equipment and shall be easily accessible FOR YOUR SAFETY WEEE DECLARATION Disposal of Waste Equipment by Users in Private Household in the European Union K This symbol on the product or on its packaging indicates that this product must not b
7. and intended for displaying any television broadcast signals BEFORE YOU OPERATE THE MONITOR FEATURES e 71 0cm 28 inches TFT Color LCD Monitor e Crisp Clear Display for Windows e Recommended Resolutions 3840x2160 60Hz e Ergonomic Design e Space Saving Compact Case Design CHECKING THE CONTENTS OF THE PACKAGE The product package should include the following items 1 LCD Monitor 2 Owner s Manual including CD ROM 8 Warranty Card 3 Power Cord 4 DVI Cable 5 DP Cable 6 Base INSTALLATION INSTRUCTIONS Install Figure 1 Installation Instruction BEFORE YOU OPERATE THE MONITOR ADJUSTING THE VIEWING ANGLE For optimal viewing it is recommended to look at the full face of the monitor then adjust the monitor s angle to your own preference Hold the stand so that the monitor does not topple when you change the monitor s angle You are able to adjust the monitor as below Tilt angle 5 23 Pivot angle 0 90 5 23 90 gt C IN maat ita gt mmm HE _ O be ME V a m mas u gt U lt SIT Figure 2 Adjusting the Viewing Angle Note e Put the monitor on a flat surface e Hold the panel so that the monitor does not topple BEFORE YOU OPERATE THE MONITOR Power Source 1 Make sure that the power cord is the correct type reguired in your area 2 This LCD monitor has an universal power supply that allows operation in
8. as they will come in handy if you ever have to ship your monitor 11 OPERATING INSTRUCTIONS e For maximum protection repackage your monitor as it was originally packed at the factory e To keep the monitor looking new periodically clean it with a soft cloth Stubborn stains may be removed with a cloth lightly dampened with a mild detergent solution Never use strong solvents such as thinner benzene or abrasive cleaners since these will damage the cabinet As a safety precaution always unplug the monitor before cleaning it e Do not scratch the screen with hard things it may cause permanent damage e Don t leak liquid into monitor which will result in the damage of component 12 OPERATING INSTRUCTIONS HOW TO ADJUST A SETTING Press the MENU button to activate the OSD window 2 Press or to navigate through the functions Once the desired function ishighlighted press the MENU button to activate it If the function selected has a sub menu press tor again to navigate through the submenu functions Once the desired function is highlighted press MENU button to activate it 3 Press or to change the settings of the selected function 4 To exit and save select the exit function If you want to adjust any other function repeat steps 2 3 gt but Move Select Figure 5 OSD Message HOW TO ADJUST PIP PBP SETTING 1 Press the MENU button to activate the OSD window 2 Press or to navigate thro
9. e disposed of with your other household waste Instead it is your responsibility to dispose of your waste eguipment by handing it over mum oa designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product SPECIAL NOTES ON LCD MONITOR The following symptoms are normal with LCD monitor and do not indicate a problem NOTES You may find slightly uneven brightness on the screen depending on the desktop pattern you use The LCD screen has effective pixels of 99 99 or more It may include blemishes of 0 0196 or less such as a missing pixel or a pixel lit all of the time Due to the nature of the LCD screen an afterimage of the previous screen may remain after switching the image when the same image is displayed for hours In this case the screen is recovered slowly by changing the image or turning off the Power Switch for hours To declare the product is the Information Technical Equipment intended primarily for use in the domestic environment The monitor is for computer use and not marketed
10. e sure monitor s video cable is properly connected to the computer Inspect monitor s video cable and make sure none of the pins are bent Make sure computer is operational by hitting the CAPS LOCK key on the keyboard while observing the CAPS LOCK LED The LED should either turn ON or OFF after hitting the CAPS LOCK key Missing one of the Inspect the monitor s video cable and make sure that primary colors RED none of the pins are bent GREEN or BLUE Screen image is not Adjust pixel frequency CLOCK and PHASE or press centered or sized hot key AUTO properly Picture has color Adjust RGB color or select color temperature defects white does not look white Horizontal or vertical Use Win95 98 2000 ME XP WIN7 WIN8 shut down disturbances on the mode Adjust CLOCK and PHASE or perform hot key screen AUTO key CLOCK pixel frequency controls the number of pixels scanned by one horizontal sweep If the frequency is not correct the screen shows vertical stripes and the picture has not correct width PHASE adjusts the phase of the pixel clock signal With a wrong phase adjustment the picture has horizontal disturbances in light picture For PHASE and CLOCK adjustment use dot pattern or Win95 98 2000 ME XP WIN7 WIN8 shut down mode pattern 17 TECHNICAL SUPPORT FAQ ERROR MESSAGE amp POSSIBLE SOLUTION CABLE NOT CONNECTED 1 Check that the signal cable is properly connected If the connector is loose tighten
11. either 100 120V AC or 220 240V AC voltage area No user adjustment is required 3 Connect the AC power cord into your LCD monitor s AC power input The AC power cord may be connected to either a wall power outlet or the power outlet socket on your PC depending on the type of power cord supplied with your LCD monitor CONNECTING CABLES SIGNAL CABLE Connecting the Signal Cable Plug the Signal Cable one end to LCD monitor s DSUB socket the other end to the computer s VGA port and tighten the two screws on the cable connector Connecting the DVI Cable Plug the DVI Cable one end to LCD monitor s DVI socket the other end to the computer s DVI port and tighten the two screws on the cable connector Connecting the DP Cable Plug the DP Cable one end to the output port of DP video equipment the other end to LCD monitor s I socket Connecting the HDMI Cable Plug the HDMI Cable one end to the output port of HDMI video equipment the other end to LCD monitor s HDMI socket Connecting the Power Cord Connect the AC power cord into your LCD monitor s AC IN The AC power cord may be connected to either a wall power outlet or the power outlet socket on your PC depending on the type of power cord supplied with your LCD monitor Connecting the Audio Cable Connect the audio cable between the monitor s AUDIO IN socket and the PC s audio output green port Connecting the USB Cable Plug the USB C
12. ht 10 30 kg Note All specifications are subject to change without prior notice 20 APPENDIK FACTORY PRESET TIMING TABLE Preset Display Modes E Horizontal Vertical TRI Frequency KHz Frequency Hz 640x480 60Hz 31 469 59 940 640x480 67Hz 35 000 66 667 SVGA pa 60 000 UHD 3840x2160 30Hz 67 500 30 000 3840x2160 60Hz 133 32 60 000 21 APPENDIK MHL Timing Table 480P 640 x 480 480P 720 x 480 Video DP HDMI Timing Table a realen 480P 60Hz for Digital only 640 x 480 480P 60Hz for Digital only 720 x 480 576P 60HZz for Digital only 720 x 576 720P 50Hz for Digital only 1280 x720 22 APPENDIK CONNECTOR PIN ASSIGNMENT PinNo Description o frevisensesv o Tas ga 23 APPENDIK 7 10 11 12 13 4 5 16 7 5 9 0 DP PWR 1 1 1 1 1 2 24 APPENDIK AA mail AY Figure 8 HDMI Signal Cable Pano aana Pano Signal Name 3 15 6 TMDSData1 8 rmps Data Shield 9 rmpsDatao 140 TMDS Clock Pinno Signal Name 3 TMDS Data 2 4 Shield 4 TMDSData4 17 TMDS Data 0 20 12 25 TMDS Data 5 APPENDIK PRODUCT DIMENSIONS QF 28 gt Front View 555 4 p Side View p Top View 244 5 Company Address 5F 1 No 3 1 Park Street Nangang District Taipei 11503 Taiwan 26
13. p PIP Mode U U ee N o PIP Position DC CI Information FE O Adjust the OSD Timeout Select the OSD language BP mall Middle Large ight Up Right i Down Choose bottom right position Left Up Choose top left position Left Down Choose bottom left position Swap main window and sub window SUB elect analog input source VI elect DVI input source HDMI MHL Select HDMI MHL input source ep DP elect DP input source SUB elect analog input source VI elect DVI input source Select DP input source as sub SOUrce HDMI Select HDMI MHL input source MHL as sub source Display Port Mode P1 1 Choose DP1 1 mode P1 2 Choose DP1 2 mode Turn ON OFF DDC CI Support Reset the menu to default O ii Show the information of the main image and sub image source 15 OPERATING INSTRUCTIONS PLUG AND PLAY Plug amp Play DDC1 2B Feature This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD It allows the monitor to inform the host system of its identity and depending on the level of DDC used communicate additional information about its display capabilities The DDC2B is a bi directional data channel based on the I2C protocol The host can request EDID information over the DDC2B channel THIS MONITOR WILL APPEAR TO BE NON FUNCTIONAL IF THERE IS NO VIDEO INPUT SIGNAL IN ORDER FOR THIS MONITOR TO OPERATE PROPERLY THERE MUST BE A VIDEO IN
14. tment function The Auto Adjustment function is used to set the HPos VPos Clock and Phase D Sub only e ECO hotkey ECO control is for brightness and image optimization for different applications Activates ECO control when the OSD is off or adjust a function when function is activated Volumet Activates the volume control when the OSD is off or adjust a function when function is activated e Audio source Activates Audio source when OSD is off and press MENU key to select the function Change audio input source Line in Setting store by HDMI or DisplayPort Line out MENU ENTER Activate OSD menu when OSD is OFF or activate de activate adjustment function when OSD is ON or Exit OSD menu when in Volume Adjust OSD status Power Button Press this button to turn the monitor ON or OFF and display the monitor s state e Power Indicator Blue Power On mode Orange Standby mode OSD Lock Function To lock the OSD press and hold the MENU button while the monitor is off and then press power button to turn the monitor on To unlock the OSD press and hold the MENU button while the monitor is off and then press power button to turn the monitor on NOTES e Do not install the monitor in a location near heat sources such as radiators or air ducts or in a place subject to direct sunlight or excessive dust or mechanical vibration or shock e Save the original shipping carton and packing materials
15. ugh the functions to PIP SETTING Once PIP SETTING function is highlighted press the MENU button to activate it 3 Press or again to navigate through the submenu functions Once the desired function is highlighted press or to change the settings of the selected function Press MENU button to activate the selected function 4 To exit and save select the exit function If you want to adjust any other function repeat steps 2 3 5 Press the SOURCE button to activate the signal source window Once the desired function is highlighted press or to change the source settings of the selected function 13 OPERATING INSTRUCTIONS ADJUSTING THE PICTURE The descriptions for function control Main Main Men ma mn u Menu Description Icon Contrast Contrastfrom Digitalregister u 7 Luminance sam aan Adjust Picture Clock to reduce Clock Vertical Line noise Adjust Picture Phase to reduce Phase Horizontal Line noise NE Adjust the horizontal position of the picture V Position pales the vertical position of the picture Image Ratio 35393 Wide 4 3 mm S from EEPROM Temperature from EEPROM Recall Cool Color Temperature Temp sRGB Recall SRGB der Temperature from EEPROM User G Green Gain from Digital register User R Red Gain from Digital register User B Blue Gain from Digital register User 14 OPERATING INSTRUCTIONS Main Main Menu item Menu Icon OSD Setu
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