Quick guide: Vista VK2
Contents
1. 2 0 Dimensions VK2 1080XPTZ Installation guide V1 0 Basic Configuration of VK2 1080XPTZ C Audio In Black Cable T_ Audio Out Gray Cable Black gt RS 485 RX K RS 485 RX Brown AC 24V or DG 12W SENSOR 4 E VO Cable sa NETWORK j PC LAN Port Alarm Output Up To I dentata ll CD 3 n n RJ 45 Cabi VA AI _ die SIREN d y i Sp Nn i PC Program Dome Camera PC LAN Port ID SP LA SE PC Program Audio In External Microhpone I Audio Out sk External Speaker Basic installation diagram The Network Dome Camera must be installed by qualified service personnel in accordance with all local electrical and building codes Hole Cover Layout of Switches Setting RS485 Termination The device which is connected at end of line whether it be a Network Dome Camera or keyboard controller must have the cable for communication terminated by setting the appropriate DIP switch Without proper termination there is potential for control signal errors Total length of the cable for communication should not exceed 1 2km 4000ft Reset SWI1 SW 2 RESET Not terminated OFF OFF Setting Network Dome Camera Termination To restore the camera s factory default settings Turn on dip switch 2 for 15s and then turn off Please take steps as follows 1 2 3 4 wait for 15 seconds and move2. VKC VK2 1080XP TZ Installation Guide VK2 1080XPTZ Installation guide V1 0 WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS PROCUCT TO RAIN OR MOISTURE DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT CAUTION CAUTION RISK OF ELECTRIC SHOCK DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL EXPLANATION OF GRAPHICAL SYMBOLS The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of un insulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the appliance PRECAUTIONS Should any liquid or solid object fall into the cabinet unplug the unit and have it checked by the qualified personnel before operating it any further Unplug the unit from the wall outlet if it is not going to be used for several days or more To disconnect the cord pull it out by the plug Never pull the cord itself Allow adequate air circulation to prevent internal heat build up Do not place the unit on su
3. Connect power of 12VDC or 24VAC 1 5A for the camera When using a 12VDC adapter connect the positive pole to the position and the negative pole to the position Use satisfy clause 2 5 of IEC60950 1 UL60950 1 or Certified Listed Class 2 power source only Be careful not to reverse the polarity when you connect the power cable You can also use a router featuring PoE Power over Ethernet to supply power to the camera If POE and 12VDC are both applied this camera will get supplied with power from PoE 24VAC is recommended to use for the camera power for stable operation with heater kit If using PoE the heater will not operate at all 11 Network Connection The Network Camera supports the operation through the network Therefore it is necessary to connect a standard RJ 45 cable to it Generally a cross over cable is used for directly connection to PC while a direct cable is used for connection to a hub Setting IP address IP Assignment When a camera is first connected to the network it has no IP address So it is necessary to allocate an IP address to the device with the Smart Manager utility on the CD 1 Connect the Network Camera device to the network and power up 2 Start Smart Manager utility the main window will be displayed after a short while any network devices connected to the network will be displayed in the list i File Edit View Tools Help 2 fS lt gt Model Name Hos
4. configured 3 Poor or intermittent network connection If using a network switch check that the port on that device uses the same setting for the network connection type speed duplex 4 The camera cannot be accessed via a host name Check that the host name and DNS server settings are correct 5 Not possible to log in When HTTPS is enabled ensure that the correct protocol HTTP or HTTPS is used When attempting to log in you may need to manually type in http or https in the browser s address bar 6 No image using Refresh and or slow updating of images If images are very complex try limiting the number of clients accessing the camera 7 Images only shown in black amp white Check the Video amp Image setting 8 Blurred images Refocus the camera VK2 1080XPTZ Installation guide V1 0 18 9 Poor image quality Increased lighting can often improve image quality Check that there is sufficient lighting at the monitored location Check all image and lighting settings 10 Rolling dark bands or flickering in image Try adjusting the Exposure Control setting under AE and AWB part 11 H 264 not displayed in the client Check that the correct network interface is selected in the Video amp Image Stream 12 Multicast H 264 not displayed in the client Check with your network administrator that the multicast addresses used by the camera are valid for your network Check that the
5. Control Panel J Speaker Adjusts the volume of Speaker and switch the sound on off a Microphone Adjusts the volume of Microphone and switch the sound on off 17 Troubleshooting If you suspect a problem is being caused by incorrect configuration or some other minor problem consult the troubleshooting guide below Upgrading the Firmware Firmware is software that determines the functionality of the network camera One of your first actions when troubleshooting a problem should be to check the current firmware The latest version may contain a correction that fixes your particular problem The current firmware version in your camera is displayed on the Basic Configuration or About For the latest firmware of the camera please contact with your product administrator Detailed instructions on how to perform the upgrade process are provided with each new release See also the Maintenancen Upgrade for more information General Troubleshooting The following list covers some of the problems that may be encountered and suggests how to remedy them Symptom Possible Causes or Corrective Actions 1 The camera cannot be accessed by some clients If using a proxy server try disabling the proxy setting in your browser Check all cabling and connectors 2 The camera works locally but not externally Check if there are firewall settings that need to be adjusted Check if there are router settings that need to be
6. Enable multicast checkbox are enabled in the System Network RTP tab Checks with your network administrator to see if there is a firewall preventing viewing 13 Multicast H 264 only accessible by local clients Check if your router supports multicasting or if the router settings between the client and the server need to be configured The TTL value may need to be increased 14 Color saturation is different in H 264 and Motion JPEG Modify the settings for your graphics adapter Please see the adapter s documentation for more information 15 Poor audio quality Too many users clients connected to the camera may affect the sound quality adversely Try limiting the number of clients allowed to connect 16 Distorted audio Check that the correct Audio Input source is selected Select Microphone for a connected external microphone Select Line for a connected line in source NOTE If you cannot find the help you require please see the User s Manual or contact with your network administrator 19 VK2 1080XPTZ Installation guide V1 0 Norbain SD Ltd 210 Wharfedale Road IQ Winnersh Wokingham RG41 5TP 0118 9125 000 20
7. SW2 to off Power off Move switch 2 to On Power up the camera VK2 1080XPTZ Installation guide V1 0 10 Setting the RS485 Dome Camera Address ID Each Dome Camera must have a unique address ID When installing multiple Network Dome Cameras and using the RS485 network to control it is suggested that the Network Dome Camera address match the DVR port number If you want to set the address more than 999 you should contact the service provider Refer to Dome Configuration RS485 section for detailed information Setting the RS485 Dome Protocol Refer to Dome Configuration RS485 section for detailed information Connections Connecting to the RS485 The VK2 1080XPTZ can be controlled remotely by an external device or control system such as a control keyboard using RS485 half duplex serial communications signals Connect Marked Rx Rx to Tx and Tx of the RS485 control system Connecting Alarms AL1 Alarm In You can use external devices to signal the Network Dome Camera to react on events Mechanical or electrical switches can be wired to the AL Alarm In and GND Ground connectors GND Ground Connect the ground side of the Alarm input and or alarm output to the GND connector NC NO Normal Close or Normal Open Alarm Out The Network Dome Camera can activate external devices such as buzzers or lights Connect the device to the NC NO Alarm Out and COM Common connectors Connecting the Power
8. ents to use a Web browser with this IP camera are as follows CPU Pentium 4 microprocessor 2 0GHz Operational System Windows XP or Windows Vista or Windows 7 System Memory RAM 512 Mbyte Ethernet 100 Mbit Video Resolution 1024 Horizontal x 768 Vertical pixels or higher Internet Explorer 7 or later ActiveX 1 0 0 13 or later Accessing the IP camera 1 Open Web browser Double click Internet Explorer icon 2 Type IP address Type the camera s IP address in the Internet Explorer address bar The default IP address is 192 168 30 220 NOTES If you do not know the camera s IP address install the SmartManager utility software available on the CD supplied with the product The utility software will locate the assigned Model name Host name MAC address IP address Version and others Refer to the SmartManager utility software manual for more detail 3 Log On to the camera Click the Live View icon for default live image view or the Setup icon to change the configuration values VK2 1080XPTZ Installation guide V1 0 14 Main Menu Network Camera Live View Playback Figure 1 Main Menu The dialog box will be appears Type User ID and Password in the dialog box The default User ID and Password is admin NOTE For security purposes be sure to change the password after you log on for the first time 15 LIVE VIEW The Live View page provides you to select the p
9. k Dome Camera 1 Installation CD 3 Rawl plugs NOTE Adapter for DC12V AC24V are not supplied INSTALLATION Before Installation Before installing the camera thoroughly familiarise yourself with the Information in this section of the manual Recommend connecting the camera to a network that uses a DHCP Dynamic Host Configuration Protocol server to address devices To ensure secure access to the IP camera place the camera behind a firewall when it is connected to a network Starting Installation Basic Installation Alarm Input 1 Alarm Qutput lt Sensor gt lt Flashing Light gt Up to 254 Camera Typical System Configuration VK2 1080XPTZ Installation guide V1 0 bubble ring ass y Lo lt lt N Qt LL remove window assemble bubble ring ass y Assemble bubble ring ass y Optional NOTES It is recommended that the camera window is removed when you use bubble ring assembly is used this will improve the picture quality The Network Dome Camera is for use in surface mounting applications and the mounting surface should be capable of supporting loads up to 10lb 4 5kg The Network Dome Camera s base should be attached to a structural object such as hard wood wall stud or ceiling rafter that supports the weight of the Network Dome Camera SURFACE CEILING Plate Adaptor Installation 198 9 194 7
10. rfaces rugs blankets etc or near materials curtains draperies that may block the ventilation holes Do not install the unit in an extremely hot or humid place or in a place subject to excessive dust mechanical vibration The unit is not designed to be waterproof Exposure to rain or water may damage the unit Cleaning Clean the unit with a slightly damp soft cloth Use a mild household detergent Never use strong solvents such as thinner or benzene as they might damage the finish of the unit Retain the original carton and packing materials for safe transport of this unit in the future CAUTION CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT CE COMPLIANCE STATEMENT WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures VK2 1080XPTZ Installation guide V1 0 DESCRIPTION This manual applies to the VK2 1080XPTZ fully functional PTZ network camera These cameras are fully featured for security surveillance and remote monitoring needs They are based on the DSP compression chip allowing real time full frame rate Motion JPEG and H 264 or MPEG 4 video streams Components Quantity Description 1 Camera 1 Bubble Ring 3 Assembly Screws for Attaching Networ
11. roperties of video source You can view the live image from this page and also access the Setup menu and operate the main functions 2 Network Camera De fa EN EC E 64x0 a fue Hk G Preset w Live View it amp amp a G m 0 4 NU A UTE Figure 2 Main Live View Page Live Video Page Icons Hide Main Icons Hides main icons in the live view page Show Main Icons Shows main icons in the live view page Live view Displays live video stream ry Playback View Enters playback menu VK2 1080XPTZ Installation guide V1 0 16 jet setup Enters setup menu 2 Help Shows helpful information Q Source Specify the viewable video stream source to display in live view page CJ View Size Specify the viewable video size to display in live view page Stream Type Specify the internet protocol to display in live view page Fal ROI View Specify the specially selected area to transfer using different stream feature in the primary video image ROI is an abbreviation for Region of Interest w Pause Pause the live video stream Snapshot Take a picture of the video image currently on display Supports the origin image size view Print and Save feature Digital Zoom Supports a digital zoom in live video image Full Screen Expands video image to the entire screen area Manual Trigger Activates the Alarm Out signaling manually PTZ Control Activates PTZ
12. sign IP You cam see an Assign IP window Enter the required IP address Assign IP address IP address 192 168 12 237 Cancel The description of each field for the connection status follows lt I A Q Available for connection to the camera Loading settings information of video after connecting the camera Connectable to the camera but fixed security settings password Unavailable for connection to the camera PC can not access relevant IP Address Note For more information refer to the Smart Manger User s Manual 13 OPERATION Before starting the camera installation must be complete The camera completes a configuration sequence within approximately 40 seconds when power is supplied The amber LED of this megapixel camera flash one time per second indicating the configuration sequence is complete NOTES If the DHCP is enabled but the camera is not connected to a DHCP server the camera will be set default IP 192 168 30 220 and try to get IP from DHCP server about every two seconds Network and processor bandwidth limitations might cause the video stream to pause or appear pixilated when an increased number of Web interface users connection to the camera Decrease the images per second resolution compression or bit rate settings of the Web interface video streams to compensate for network or processor limitations Minimum conditions for using web browser The minimum system requirem
13. tname MAC Address IP Address Version HTTP ATSP AC AF AP AR P lt H2PCB ESND HEPCB ES5NDA AC DE 48 DD 08 11 192 168 12 0 1 7 test I 07 gt lt amp HEVOIOSH HEVOIOSHACD AC DE 49 DD 05 01 192 168 12 02 4 1st i 70 2PCB ESND HJDCH x r n fy E fh d taet Yg A BB DD 3 INL PLO CSNUA H ses 196 100 1 IVARS lt gt HEVOIOBH 2 P lt amp eCAM2 eCAM20007D80 00 07 D8 01 21 75 192 168 12 4 1 3 31 eCAMZI nknowen HEB2MP000708 00 07 D8 00 F2 EF 192 168 12 0 2 5 a a Unknown 2 gt lt HEVOIO8H HEVOIOBHACD AC DE 48 DD 05 00 192 168 12 0 2 4 test My Groups te Unknown HEB2MP000708 00 07 D8 00 F2 E7 192 168 30 0 2 5 3 Select the camera on the list and click right button of the mouse You will see the following menu as below File Edit View Tools Help Device Groups 2 fw lt gt Model Name Hostname MAC Address IP Address Version HTTP RTSP i i lt H PCB ESND H2PCB ESNDA AC DE 48 DD 08 11 192 168 12 0 1 7 test 80 7070 gt amp HEVOIOBH HEVOIOSHACD AC DE 49 DD 05 01 192 168 12 0 24 fi 2PCB ESND 2PCB E5NDA AA BB CC DD EE 192 168 12 0 es gt D gt HEVO0108H 2 Assign P 121 75 192 168 12 4 1 3 gt eCAMX1 n Quick Setup F2 EF 192 168 12 0 Upgrade Firmware DD 05 00 192 168 12 0 2 4 tes Maintenance gt POET 192 168 30 0 25 Refresh Connection Status Web Page VK2 1080XPTZ Installation guide V1 0 12 4 Select As
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