User Manual - SharePoint
Contents
1. do not discard any packaging without checking to ensure you have the following items a One large bain marie b Combination of pots as ordered if applicable c Stainless steel cross bars for dividing bain maries for pans Should any item have physical damage report the details to the freight company and to the agent responsible for the despatch within seven 7 days of receipt No claims will be accepted or processed after this period Installation Remove all packing plastic coating and tape from the stainless steel before installing the machine Clean off any remaining glue residue from the exterior of the machine with warm soapy water refer to cleaning instructions on page 5 Place the machine on a level and firm work surface Do not position the machine in a wet area or near inflammable substances If placing the unit on a trolley remove the feet first by unscrewing them Allow an air gap between the machine and other objects or surfaces We recommend a minimum gap of 100mm for normal operational use if the machine is near any heat sensitive material we suggest you allow additional space Please consult national and local standards to ensure that your machine is positioned in accordance with any existing requirement Plug the bain marie into the appropriate power point Your Woodson product is now ready for use Issue 05 11 2012 Ref WBMA_MANO511 woodsomn PROFESSIONAL FOOD SERVICE EQUIPMENT Operating Instruc2. inappropriate cleaning agents In some areas particularly seaside environments stainless steel can be subject to surface discolouration or tea staining This can be removed with an appropriate cleaning agent which contains 10 sodium citrate Ask your supplier of cleaning chemical for a suitable brand Issue 05 11 2012 Ref WBMA_MANO511 woodsomn PROFESSIONAL FOOD SERVICE EQUIPMENT Troubleshooting If the machine is not heating up correctly check the following before calling out your authorised service agent That the unit is plugged in correctly That the power is turned on That the power point is not faulty That the thermostat knob is not loose or broken this may prevent the machine from operating Specifications Model 22 22A 23 23A 24 24A 25 25A 26 26A Power source 240 Volts 240 Volts 240 Volts AC 240 Volts AC 240 Volts AC AC AC Power 1800 Watts 2000 Watts 3000 Watts 3100 Watts 3100 Watts consumption Power Lead 10 amps 10 amps 15 amps 15 amps 15 amps Supplied Issue 05 11 2012 Ref WBMA_MANO511 woodsomn PROFESSIONAL FOOD SERVICE EQUIPMENT Safety All Woodson products are manufactured and tested according to relevant national and regional standards All products comply to our test requirements This machine contains no serviceable parts Only Woodson one of our accredited service agents or a similarly qualified and licensed
3. or refuseing a claim under its Warranty Policy where a customer has failed to rectify a default within the Grace Period Any acceptance of a claim by Stoddart is not to be construed as a waiver of any other right available to Stoddart beyond the express scope of the acceptance Issue 05 11 2012 Ref WBMA_MANO511 woodsomn PROFESSIONAL FOOD SERVICE EQUIPMENT Repair amp Warranty Procedure In order to ensure that the warranty system works for customers it is vital that the following procedure is followed Failure to observe these procedures will render the warranty work unclaimable and could void future warranty claims on the relevant machine 1 Refer to the trouble shooting section of the product manual to establish the nature of the fault Check the machine is plugged in turned on or has no other valid reason for non operation 2 Should a machine have a genuine fault please report this directly to our service department phone 1300 307 289 or fax 07 3344 6166 To undertake warranty repair work we require a proof of purchase stating model number and date of purchase the serial number of the product this is located on the ratings plate sticker a description of the problem your company details including the exact location of the product Any restrictions on times or methods of access should also be provided at this time Ideally this information should be supplied on a Stoddart Warranty Request form however if all informatio
4. OPERATING AS A WET UNIT These units are never supplied from Woodson with a gantry if you have any problems with the unit please contact the person you purchased the unit off not Stoddart Manufacturing for warranty claims Issue 05 11 2012 Ref WBMA_MANO511 vwoodsomn PROFESSIONAL FOOD SERVICE EQUIPMENT Maintenance amp Cleaning Maintenance e Clean the stainless steel regularly with warm soapy water and a soft cloth or sponge make sure that the unit is switched off e Always fill daily with clean water The addition of a slice of lemon or lemon drops to the water daily will help to prolong the life of the elements Ifthe unit is fitted with back glass sliding doors it is recommended that they be left open after the elements are switched off e When draining the tank it is recommended that the water be allowed to cool first The tank element may then be wiped clean Cleaning Whilst stainless steel is a very hardy and long lasting material it must be cleaned regularly and according to the instructions below to prevent deterioration Wipe the external surfaces down with warm soapy water using a damp sponge or cloth e Do not immerse the unit in water or allow the ingress of water into the interior of the machine or any electrical components Note Some cleaning agents can damage stainless steel For this reason we recommend cleaning with soapy water Woodson do not take any responsibility for damage caused by the use of
5. akage of glass bulbs lamps or plastic components or the replacement of gaskets or fluorescent tubes 6 TX valves in remote refrigeration cabinets or the cleaning of condenser units 7 Any equipment made at the customer s own design where non performance is a result of the customer s design 8 Work outside our standard business hours of 8 00am to 4 00pm Monday to Friday or on public holidays 9 The cost of travel to a customer s premises that is in excess of 50 km from our nearest service agent or not on the mainland of Australia or Tasmania 10 Additional costs incurred by the customer failing to provide suitable access to the product for inspection and service Issue 05 11 2012 Ref WBMA_MANO511 woodsomn PROFESSIONAL FOOD SERVICE EQUIPMENT Accounts In Default 1 Ifa customer fails to make payments on any account owing to Stoddart at any time Stoddart s warranty relating to every product supplied to the customer will be immediately and automatically suspended and will remain so until the suspension is lifted by Stoddart see below 2 Thereafter if a customer fails to rectify the default and bring all accounts up to date on terms satisfactory to Stoddart with 7 days of demand the Grace Period then Stoddart s Warranty Period will expire and the warranty on every product supplied by Stoddart will terminate immediately and automatically without further notice Stoddart has the sole discretion of accepting
6. h of children This product is designed for display of hot food Woodson cannot guarantee its performance or honour the warranty if used outside its original purpose Cold Food Displays The machine includes refrigeration components As with any commercial refrigeration appliance can get very cold Remember cold surfaces can burn do not touch these surfaces when the unit is fully refrigerated Be careful when operating near machinery This product is designed for display of cold food Woodson cannot guarantee its performance or honour the warranty if used outside its original purpose Do not operate the machine in any areas where the electrical components may come into direct contact with water Always ensure the power cable is not in contact with hot parts of the machine when in use and have any damaged power cords replaced immediately Woodson will not accept liability if The instructions in this manual have not been followed properly e Non authorised personnel persons not nominated by Woodson have tampered with the machine e Non original spare parts are used e The machine is not cleaned according to the instructions in this book e There is any physical damage to the machine Issue 05 11 2012 Ref WBMA_MANO511 vwoodsomn PROFESSIONAL FOOD SERVICE EQUIPMENT Contents and packaging Woodson pack your product to limit any possible damage caused as a result of transportation Please unwrap the box carefully and
7. n is supplied in another format this may be acceptable This can also be faxed to the above number Unless this information is supplied to us in writing no warranty call out can be arranged 3 Our records will confirm whether the machine is eligible for warranty repair If warranty repair is required we will issue an OFFICIAL AUTHORISATION NUMBER and details of work to be carried out by an authorised service agent This authorisation number MUST be obtained before any work is carried out We will not accept invoices for work carried out where no authorisation has been provided or has been carried out with an unapproved service agent 4 If we nominate the repair work to be carried out by a sub contract technician we will arrange for this work to be carried out in accordance with the conditions of our warranty 5 Our official authorisation number must be quoted on all related correspondence and invoices to ensure prompt processing 6 Any call out for work that is not for warranty repairs or outside our normal terms is chargeable to the customer This will be charged on site for immediate payment in full 7 All requests for service work must only be made to the service department and not directly with service technicians GENERAL MAINTENANCE amp REPAIRS If your Stoddart product requires any maintenance or repairs this must be undertaken by a qualified technician Stoddart have accredited technicians and agents who are experienced in the pr
8. oduct and carry commonly used spare parts Contact our national service number listed below for details of your nearest service agent For Warranty maintenance spare parts and repairs contact Tel 1300 307 289 Fax 07 3344 1000 email service stoddart com au Issue 05 11 2012 Ref WBMA_MANO511 10
9. ontents Compliance o tdsakvsvadmirdsaanivaunsaaweval E e 2 G neral PIecauwOns 2 25 2 cisencatevecatehstereudesepeccedes e Ea aaa EON ES 2 Contents amp Packaging s scveeiwedne sii sses era RE EE EE Ea EE a 3 lstalaton isene eE EE E E E E 3 Operating INStrUCtHIONS urscsadl sateen ieebieedtenuiea desc ules haetteraetedesomeua e 4 Maintenance amp Cleaning 2 0 cccec enseeeeeeeeeseceeseeeenseeseeeaeeneeeeesnees 5 Troubleshooting sissen a a E nS 6 SPSCHICANONS persira a a TEE a 6 Sale Ver E E E A a EE A 7 Warranty PONCY sussen Bee eneninda EEE a aeia 8 amp 9 Repair amp Warranty procedure iss ivisisacdidscrssavensaviaddneniensarcaraxmswnicevansnnnan 10 Issue 05 11 2012 Ref WBMA_MAN0511 woodsomn PROFESSIONAL FOOD SERVICE EQUIPMENT Compliance At the time of manufacture Woodson products are designed and made to comply with all relevant Australian Standards General precautions Every person who is to operate this machine must read this manual or obtain suitable training prior to use Hot Equipment These machines include heating elements As with any commercial heating appliance the surfaces of this unit will get hot Do not touch the surfaces of the machine whilst it is in use Be careful when operating near other machinery If your machine is in an area where unwary customers or staff can touch the unit you should provide additional warning signage if necessary To avoid unnecessary risks keep this unit out of reac
10. person s should carry out any repairs Do not attempt to remove any cover panels open the machine or access any internal parts The stainless steel manufacturing process used in the construction of this machine may result in sharp edges We take every effort to remove any such edges however be careful when contacting any raw edges of the product Hot Food Displays This unit can get hot Ensure everyone is aware that the machine is operating and take care to avoid contact with hot surfaces Under no circumstances should the unit be immersed in water Do not allow any electrical components including cables and plugs to come into contact with water If the electrical cables plug or other connections show any signs of physical damage or wear do not use the machine In such instances contact Woodson for details of your local repair agents see page 1 We also recommend regular testing of machine by a trained and qualified technician to ensure it is working effectively and safely Issue 05 11 2012 Ref WBMA_MANO511 woodsomn PROFESSIONAL FOOD SERVICE EQUIPMENT Warranty Policy Stoddart are committed to providing a comprehensive and fair warranty programme for all its products This is a manufacturer s warranty only and covers defects in workmanship or material resulting in the product malfunctioning whilst being used in accordance with the manufacturer s guidelines Stoddart warrants to the original purchaser of any product that f
11. rom 12 months from the date of purchase any defect in workmanship or material resulting in the product malfunctioning while under correct usage will be repaired without charge subject to the following conditions 1 Stoddart reserves the right to reject a claim for warranty if it is not completely satisfied with the circumstances under which it occurred 2 On site warranty service where applicable will be provided where the site is not in excess of 50km from the nearest authorised service agent 3 The cost of any travel costs for repair labour outside metropolitan areas must be met by the customer prior to the commencement of the repair 4 Penalties or additional labour costs will apply for installation removal or repair of the Product outside standard business hours of 8 00am to 4 00pm Monday to Friday or on public holidays The warranty does not cover 1 Any consequential loss damage or expenses directly or indirectly arising from use or attempted use or from any other cause 2 Any part of the Product which has been subject to misuse neglect unauthorised alteration incorrect installation power surges accident use of inappropriate chemicals flooding fire or acts of God 3 Any damage or malfunction arising as a result of the customer s failure to properly maintain the equipment according to the manufacturer s instructions 4 Damage caused during transportation which is outside our standard delivery conditions 5 Bre
12. tion Remove all packing plastic coating and tape from the stainless steel and glass before installing the machine This range of bain maries may be used WET or DRY e Bain Marie tank operating by main switch Using as a dry unit for preheating Place empty food pans inside bain marie and switch on e Turn main tank element switch to high for approximately 10 15 minutes Because the unit is being run dry the temperature gauge is more than likely inaccurate it can be up to 20 degress either way of what is displayed on the dial Bain maries are designed to be run dry and this is the way Woodson recommend Using as a wet unit e Fill the main tank of the bain marie with clean water each day For use in areas where water has a high chloride content ie SA WA or country areas demineralised water should be used in all cases Water should be to a level above the element of approximately 10mm and then follow the instructions for dry operation for preheating allow an extra 10 minutes preheating time for the water and normal operation DO NOT have the food pans immersed in the water Note The thermometer is meant as a guide only It indicates the temperature of the water when used as a wet unit or the temperature under the food pans when used as a dry unit It does not indicate the temperature of the food Do not use the top of the unit as a serving area NOTE if Bain Marie has been fitted with a gantry ENSURE LAMPS ARE ALWAYS ON WHEN
13. woogson PROFESSIONAL FOOD SERVICE EQUIPMENT Instruction Manual Bain Marie Models WBMA A guide to the use care and maintenance of your quality Woodson product Manufactured by Tom Stoddart Pty Ltd 39 Forest Way Karawatha Qld 4117 Ph 07 3440 7600 int 61 7 3440 7600 Fax 07 3344 1000 int 61 7 3344 1000 woodsomn PROFESSIONAL FOOD SERVICE EQUIPMENT Your New Woodson Product Thank you for choosing this quality Woodson product All our products are designed and made to meet the needs of food service professionals By using caring and maintaining your product according to these instructions your Woodson product should give you many years of reliable service Woodson is a wholly Australian owned company which has manufactured quality commercial catering equipment since 1954 All Woodson products are engineered and manufactured to give excellent results whilst offering value for money ease of use and reliability Woodson manufacture a comprehensive range of equipment for kitchens food preparation and presentation Our range includes toasters griddles food warmers fryers hot and cold food display cabinets and many other quality products For details of your nearest dealer contact our head office Woodson PO Box 420 Sunnybank Qld 4109 Australia www woodsonsales com au Ph 07 3440 7600 int 61 7 3440 7600 Ph 1300 307 289 Fax 07 3344 1000 int 61 7 3344 1000 Email woodson stoddart com au C
Download Pdf Manuals
Related Search