Registration user Manual
Contents
1. Figure 2 Select a paid event 2 1 2 3 2 3 Register an individual tov n Mother d F Acriicatae a Ameer Tue enne eceefferf DEET LE Lo pe S ImprovelT Org ZA Jag utet TERR FO VIFS Ert isi proc sseffe tiveness i TS en R E You are here Home Workshop Service Delivery Maturity Model Event sign up m Site map r Registration 2013 01 A national standard for a new Service Delivery Maturity Model 2013 10 04 08 30 12 30 Document downloads SELECT REGISTRATION TYPE About ImproveIT Standards development Search this site I am registering as an individual Help desk Standards Reviews I am registering as part of a group Workshop Service Delivery Maturity Model Figure 3 Select individual registration mode 2 1 2 4 2 4 Provide individual details Note It is not necessary to supply login details at this stage It will only be necessary to be able to have login details if you need to amend the event registration details If that becomes necessary create a login profile and request the Site Administrator admin improveit org za to add your event registration record to your login profile IMP Workshops Website User manual doc Issue 1 7 August 2013 Page 3 IMP URM 03 Workshop registration help manual ImprovelT Following that assignment you will be able to login and make any amendments needed to the event registration details NEED HELP CHAT WITH US UVE di 2 1 2 5 Works2. ImprovelT SOUTH AFRICAN IT PROCESS IMPROVEMENT ASSOCIATION Workshop registration help manual Technical Product Issue 1 IMP Workshops Website User manual doc Issue 1 7 August 2013 Page IMP URM 03 Workshop registration help manual ImprovelT Table of Contents Table of 650 9 gt 9 ee eee ee eee ii Change FISEIOFV eee eee ee eee ene eee ee rr bee iii Configuration GONFOl em lii Document TIS CON MERE OUT lil REVISION THIS ONVEooodoiesee eden eden eten aenema UU RUE E IUN DO VOU UON VEI lii change FOrBCAS eb lii 1 SCOPE co 1 EE ill nnen at sentent 1 t2 Sire emt c 1 1 vASSUIMDUODS cisdeitencudisnnmSiaixUi ditur pM UIN UIS Rean 1 2 Registering an individual for a paid event 2 2 1 Paid event registration individual 2 3 Registering a group for a paid event 8 3 1 Event registration groups uecsvesevexexesadeiaksidudindeuiexndcs inier dexlex n vadidex endeseee dede 8 4 Amending an event registration 15 4 1 Amend event registrations eeeeeeeeeeeeeeee eene nennen 15 Page ii Issue 1 7 August 2013 IMP Workshops Website User manual doc South African IT Process Workshop registration help IMP URM 03 Improvement manual Association Change History Configuration Cont
3. If this is the first time you are using Payfast you will need to create a profile see First Time Buyer b If you are a returning user then fill in the details on the right hand side Returning Buyer and continue IMP Workshops Website User manual doc Issue 1 7 August 2013 Page 5 IMP URM 03 Workshop registration help manual ImprovelT secure payments by d Payfast Irmprovell Contact Us Login Payment for Amount 2013 01 A national standard for a new Service Delivery Maturity Model R 440 00 First time buyer Returning buyer First time paying with PayFast Fill in the form below to register for Paid with PayFast before Login to your a PayFast account amp choose how you would like to pav PayFast account to make payment M Name Joe Email Address test01 spilab co za Email Address test01 spilab co za Login Forgotten password New Password Minimum number of characters is 8 Confirm Password Agreement E I have read the End User Agreement and agree to be bound by it Pay via Credit Card n 2 Pay via Internet Banking a WV Pay via Ukash Figure 7 Payment using Payfast 2 1 2 8 2 8 Registration confirmation ImprovelT ImprovelT Org ZA uioardit Mhprevmg enterpieert processeeffectiveness Ze Co P You are here Home Workshop Service Delivery Maturity Model Event sign up RR Print this Confirmation Document downioads Th
4. None 3 1 4 4 See also None IMP Workshops Website User manual doc Issue 1 7 August 2013 Page 13 IMP URM 03 Workshop registration help Ne manual ImprovelT 31 5 Shortcut keystroke Page 14 Issue 1 7 August 2013 IMP Workshops Website User manual doc Workshop registration help IMP URM 03 manual ImprovelT 4 Amending an event registration 4 1 Amend event registrations 4 1 1 1 Introduction This section describes the steps to be followed when changes need to be made to a registration The practices are the same for registering individuals or groups 4 1 2 2 Usage 4 1 2 1 2 1 Select the Amend event registration function After first logging into the site you will be able to see the Amend event registration function listed under Workshop Process Benchmarking a En ImprovelT the Organisation The ImprovelT Process Benchmarking Service The goal of ImprovelT is to improve processes predominantly ImprovelT is pleased to announce a new process in the field of Information Technology in the South Africa benchmarking service targeting the informational needs of business and Eee context customers of small development entities The key need of i nsn i such customers is to be able to identify and mitigate risks DOER weep stering individual and corporate associated with the acquisition of a new software product or Workshop Service Delive About the workshop portunities in the knowledge and software base
5. 01 A national standard for a new Service Delivery Maturity Model 2013 10 04 08 30 12 30 About ImproveIT Title Ms First Name Ann Last Name Other Search this site Organization Private Standards development Organisational Role COnsultant Address PO Box 44041 Process Benchmarking Service Address 2 Linden City Johannesburg Help desk Postcode 2104 UNE uber unas Country South Africa Email test03 spilab co za Standards Reviews Landline phone 27118889881 Mobile 0824520933 Special Requirements Vegetarian meal Maturity Model Subject Knowledge No prior knowledge Current Reviews Back Cis more Workshop Service Delivery iil Figure 26 Confirm the captured amended details Page 18 Issue 1 7 August 2013 IMP Workshops Website User manual doc manual ImprovelT 4 1 2 8 2 8 Pay now using Payfast either EFT or Credit Card e secure payments by Vv Payfast gt ImprovelT Contact Us Login Payment for Amount 2013 01 A national standard for a new Service Delivery Maturity Model R 440 00 First time buyer Returning buyer First time paying with PayFast Fill in the form below to register for Paid with PayFast before Login to your a PayFast account amp choose how you would like to pav PayFast account to make payment Name Email Address test03 spilab co za Email Address test 3i spilab co za Login Forgotten password New Password Password Please s
6. Commission CIPC under the registration number of 2007 009581 08 User Registration Figure 20 Select the Amend paid event registration function IMP Workshops Website User manual doc Issue 1 7 August 2013 Page 15 IMP URM 03 Workshop registration help manual ImprovelT 4 1 2 2 Edit the registration by clicking on the edit icon under the Edit column for the paid event of interest 2 2 Action edit the registration You are here Home Workshop Service Delivery Maturity Model Amend registration Site map The list below shows the event for which you are registered Document downloads About ImproveIT Select Payment Status v Standards development Search this site Edit Amount Due Other f Event Registration Date Payments Cancel Status 2013 01 A national standard for a new Service Delivery Maturity Model 2013 10 04 Display 20 Forum R 440 00 440 00 2013 08 07 11 56 31 Pending P w Process Benchmarking ay No Service v Help desk Site user manuals Standards Reviews Workshop Service Delivery Maturity Model Current Reviews Figure 21 Action edit the registration 4 1 2 3 In this mode you can choose to amend the registered members details or remove a member or add new members of amend the paid event administration details When these details have been amended click Next Step 2 3 Action edit member details or administrator details
7. Edit Record 2013 01 A national standard for a new Service Delivery Maturity Model 2013 10 04 08 30 12 30 Document downloads To submit changes to your group you must click the Next Step button below If you need to make any group member changes first click the Edit Group Members button After making your changes click to return to this billing page and proceed to complete changes Your total Registration cost R 440 00 About ImproveIT Standards development Search this site Forum Process Benchmarking Service Help desk Site user manuals Standards Reviews Workshop Service Delivery Maturity Model Current Reviews ONLINE NEED HELP User Registration Hi annother Edit the user profile Shopping cart Title First Name Last Name Organization T7 Organisational Role Address Address 2 City Postcode Country Email Confirm Email Landline phone Mobile Special Requirements Subject Knowledge ee ed Ms Ann Other Private COnsuitant PO Box 44041 Linden Johannesburg 2104 South Africa test03 spilab co za test03 spilab co za e 27118889881 0824520933 Vegetarian meal Figure 22 Action edit member details and or administrator details Page 16 Issue 1 7 August 2013 IMP Workshops Website User manual doc Workshop registration help manual ImprovelT 4 1 2 4 2 4 Confirm the captured details Si Yo
8. development entities The key need of such customers is to be able to identify and mitigate risks associated with the acquisition of a new software product or software based service The ImproveIT Process Benchmarking Service addresses a key stumbling block that of the costs associated with obtaining information about the actual capabilities of a software development entity before work begins Conventionally the financial costs of obtaining such capability information using capability assessments are borne by the software development entity a cost that they are Figure 1 Select the paid event registration function Issue 1 7 August 2013 IMP Workshops Website User manual doc Workshop registration help IMP URM 03 manual ImprovelT 2 1 2 2 2 2 Select a paid event SS D M 2 A ee oM WL eee di dudo oo Mie Be m EE L Y PNE LM ara RE HoiA ImprovelT Org ZA Dg dliaatdt f prevmg enterpasert proces You are here Home Workshop Service Delivery Maturity Model Event sign up Pt ImprovelT Sit a Event Registration Documen t downloads Below is a list of all events that are currently open for registration Click on the event name to proceed Search Month 4 Year w View By Category w Event Date Price Capacity 2013 01 A national 2013 10 04 20 standard for a new Service 08 30 12 30 Delivery Maturity Model Location T Systems South Africa Pty Ltd Workshop Service Delivery Maturity Model
9. succeeded 4 1 2 12 2 12 Paid event cancellation email notification Ms Ann Other We note that you have cancelled attendance for 2013 01 A national standard for a new Service Delvery Maturity Model on 2013 10 04 Your sincerely Registration Team Figure 31 Paid event cancellation email notification Page 20 Issue 1 7 August 2013 IMP Workshops Website User manual doc Workshop registration help IMP URM 03 manual ImprovelT 4 1 3 3 Remarks None 4 1 4 4 See also None 4 1 5 Shortcut keystroke IMP Workshops Website User manual doc Issue 1 7 August 2013 Page 21
10. Address mom ONLINE NEED HELP NE CHAT WITH US LIVE a l Postcode ris 2104 i Country South Africa a Email test Dspilab co za vert Depilab co za e Mobile 0824520933 e HE Confirm Emad Specis Requirements Subject Knowledge c ig Figure 13 Capture first member details 3 1 2 5 2 5 Capture second and final member details Your total Registration cost R 930 00 Member 2 Information Standards development Discount Code Search this site i Workshop Service Delivery Maturity Model v e j M MMi Linden ONLINE 6 NEED HELP ae Johannesburg CHAT WITH US LIVE iY Tin groom 2104 e Country South Africa User Registration 4 oe Email test Depilab co za Confirm Email test02 Depilab co za Mobile 0524520333 Special Requirements Subject Knowledge ad Figure 14 Capture second and final member details 3 1 2 6 2 6 Add the admin member details Note It is not necessary to supply login details at this stage Page 10 Issue 1 7 August 2013 IMP Workshops Website User manual doc ImprovelT Workshop registration help manual IMP URM 03 It will only be necessary to be able to have login details if you need to amend the event registration details If that becomes necessary create a login profile and request the Site Administrator admin improveit org za to add your even
11. ImprovelT Org ZA SBE processeffectiveness 2 You are here Home Site map Event October 2013 A national standard for a new Service Delivery Maturity Model Document downloads E wea Hits 12 About I IT ONERE Service Delivery has become a highly emotive topic in South Africa Yet little appears to have been done to define exactly what service delivery means and how it should be measured SANS 1466 is a new emerging South African standard that is particularly helpful for IT service delivery and how it should be measured Standards development Search this site Forum Process Benchmarking Service Help desk Site user manuals Standards Reviews Workshop Service Delivery Ma ImprovelT the Organisation ww Hits 529 The goal of ImproveIT is to improve processes predominantly in the field of Information Technology in the South Africa business and professional context x stering individual and corporate learning and the knovdedge and understanding associated Current Reviews Page 2 sing and improving processes vent sign up ichieving these goals is by Workshop brochure ay ion of national and international standards in the field of systems and software engineering and IT Service The ImprovelT Process Benchmarking Service d Hits 453 ImprovelT is pleased to announce a new process benchmarking service targeting the informational needs of customers of small
12. Search Standards development Search this site ee Forum Event Date Price Capacity 2013 01 A national 2013 10 04 R 440 00 20 standard for a new Service 08 30 12 30 Delivery Maturity Model Location T Systems South Site user manuals Africa Pty Ltd Month Year v View By Category w Process Benchmarking Service Help desk Standards Reviews Workshop Service Delivery Maturity Model Figure 11 Select a paid event 3 1 2 3 2 3 Choose to register a group Select the group registration mode ImprovelT i j 7 m s l i s ImprovelT Org ZA Dedicated toimprovifiig enterprise IT process effectiveness cee You are here Home Workshop Service Delivery Maturity Model Event sign up Registration 2013 01 A national standard for a new Service Delivery Maturity Model 2013 10 04 08 30 12 30 SELECT REGISTRATION TYPE Standards development Workshop Service Delivery Maturity Model Figure 12 Select group registration mode IMP Workshops Website User manual doc Issue 1 7 August 2013 Page 9 IMP URM 03 Workshop registration help manual ImprovelT 3 1 2 4 2 4 Provide first member details ev _ nup Member 1 Information Discount Code E First Name Process Benchmarking Service Site user manuals ix ES Standards Reviews Organization Workshop Service Delivery Maturity Organisations Role x Model Au Current Reviews
13. a 2 af Net Cegemzstce Cegerasteceal Role Al rcxa Addres 2 ot Peste Country 29a metile Secos Reqwrcem ents Sect Knowledge Member Tide Arx Neme ax Neemt CegemzsOca Cergemastceal Role Adircm Atema Oty Fesce County fg Meile Secos Requre m cts Sajet Knewledsc m CP Mr Ann Other Private PO Box 44041 Linden Sonsnnes Dung South Africa testd3 ispllad co za 0824520833 Me Joe Soap Private Consultant PO Box 46041 Lingen Johannesburg 2104 South Africa test lgspiiab co za 08245208333 NU No prior knowledge Ms mu Saa Private Consultant PO Box 44041 Lingen Johannesburg 21294 South Africa testO2 spiiab co za 0824520333 NU Novice manual ImprovelT 2 Confirm the captured details Figure 16 Confirm the captured details 2 8 Choose payment method You are here Home Workshop Service Delivery Maturity Model Event sign up Event Registration Payment F Pay Later EFT payment PayFast PayFast Payment Processing for SA Site user manuals Standards Reviews Workshop Service Delivery Maturity Model Page 12 Figure 17 Choose payment method Issue 1 7 August 2013 IMP Workshops Website User manual doc Workshop registration help IMP URM 03 manual ImprovelT 3 1 2 9 2 9 Confirmation of registration CONUM You are here Home Workshop Service Delivery Maturity Model Event s
14. ank you for registering for 2013 01 A national standard for a new Service Delivery Maturity Model on 2013 10 04 Your registration is being processed and you will be sent any information that you need for the event You will also be receiving an email receipt of your registration About ImproveIT Standards development Search this site Forum Process Benchmarking Service Help desk Site user manuals Standards Reviews Workshop Service Delivery Maturity Model Figure 8 Registration confirmation Page 6 Issue 1 7 August 2013 IMP Workshops Website User manual doc Workshop registration help IMP URM 03 manual ImprovelT 2 1 2 9 2 9 Tax invoice ImprovelT P O Box 44041 Linden 2104 Johannesburg SOUTH AFRICA ImprovelT Tax Invoice Order Information VAT Number 4880192762 Invoice Number IMP 1007 Invoice Date 2013 08 07 Order Status Not Paid Organisation Details Organisation Name Private Title Mr First Name Joe Last Name Soap Address 1 PO Box 44041 Address 2 Linden City Johannesburg Zip Postal Code 2104 Country South Africa State Province Region Phone 27118880881 Figure 9 Tax invoice 2 1 3 3 Remarks None IMP Workshops Website User manual doc Issue 1 7 August 2013 Page 7 IMP URM 03 Workshop registration help manual ImprovelT 3 Registering a group for a paid event 3 1 Event registration groups 3 1 1 This section describes the steps to be followed when reg
15. are here Home Workshop Service Delivery Maturity Model Amend registration Site map Cancellation 2013 01 A national standard for a new Service Delivery Maturity Model 2013 10 04 09 30 16 30 Document downloads About ImproveIT Your total Registration cost R 440 00 Registration Fee 1 x R 490 00 Standards development Early Bird Discount R 50 00 Title Ms First Name Ann Forum Last Name Other Organization Private Search this site Process Benchmarking Service Organisational Role COnsultant Help desk Address PO Box 44041 Address 2 Linden City Johannesburg Standards Reviews Postcode 2104 Country South Africa Site user manuals OENE Service Daivary Email test03 spilab co za Maturity Model Landline phone 27118889881 Mobile 0824520933 Current Reviews Special Requirements Vegetarian meal Subject Knowledge No prior knovdedge more ONLINE AR Figure 29 Paid event cancellation next step 4 1 2 11 2 11 Paid event cancellation succeeded You are here Home Workshop Service Delivery Maturity Model Amend registration Site map Document downloads w 5 You have successfully cancelled your registration About ImproveIT Standards development You are not authorized to view this page Search this site Forum Process Benchmarking Service Help desk Site user manuals Standards Reviews Workshop Service Delivery Maturity Model Figure 30 Cancellation
16. d service 2d with establishing assessing and The ImproveIT Process Benchmarking Service addresses a Current Reviews key stumbling block that of the costs associated with Amend registration hieving these goals is by obtaining information about the actual capabilities of a software development entity before work begins Conventionally the financial costs of obtaining such capability information using capability assessments are borne by the software development entity a cost that they are frequently unable to bear more Workshop brochure on of national and international eld of systems and software fonune rl engineering and IT Service management a Arrange conferences and events where local and international developments in best practices in IT NEED HELP process management are promoted The ImprovelT Process Benchmarking Service eliminates this CHAT WITH US LIVE M Organising local workshops where specific best barrier by providing the Basic Report at no charge to the cr Le practices in process management are explained and customer or the software development entity to be demonstrated assessed Consequently customers can obtain critical information regarding supplier development capability at zero financial cost impact to itself or its potential service suppliers The South African IT Process Improvement Association trading as ImprovelT was registered as a not for profit Ga Intellectual Properties
17. dline phone Mobile Special Requirements Subject Knowledge Mr Joe Soap Private Consultant PO Box 44041 Linden Johannesburg 2104 South Africa test01 spilab co za 27118889881 0824520933 Nil No prior knovdedge Figure 5 Confirmation of details 2 6 Choose payment method Note There are two payment options Page 4 Issue 1 7 August 2013 IMP Workshops Website User manual doc Workshop registration help IMP URM 03 manual ImprovelT a Pay later this includes pay by cheque at the door or by post or by EFT using your own internet banking or payment transfer facilities or b Pay using the payment provide Payfast see www payfast co za This method allows you to make a payment using credit card Mastercard Visa or usng an EFT option ImprovelT f Dedicated to improving nterprise IT process effectiveness You are here Home Workshop Service Delivery Maturity Model Event sign up Sit ite map Event Registration Payment Document downloads Pay Later Select payment method About ImproveIT Standards development D Search this site PayFast Forum ayFast Payment Processing for SA Process Benchmarking Service Help desk Site user manuals Back Standards Reviews Workshop Service Delivery Maturity Model Figure 6 Choose payment method 2 1 2 7 2 Payment using Payfast Note This image shows only the entry page to the Payfast method a
18. e 4 1 2 6 2 6 Action make payment If a payment method of pay later using EFT cheque was chosen in the original registration and if a payment needs to be made by credit card EFT using Payfast click on Pay Now IMP Workshops Website User manual doc Issue 1 7 August 2013 Page 17 IMP URM 03 Workshop registration help manual ImprovelT You are here Home Workshop Service Delivery Maturity Model Amend registration Site map The list below shows the event for which you are registered Document downloads About ImprovelT Select Payment Status w Standards development Event FirstName LastName Edit Amount Registration Date Payments Cancel Status 2013 01 A national standard Forum for a new Service Delivery Ann Other A R440 00 R 440 00 2013 08 07 11 56 31 Psy Now Pending Maturity Model 2013 10 04 qm Display 20 y Search this site Process Benchmarking Service Help desk Site user manuals Standards Reviews Workshop Service Delivery Maturity Model Figure 25 Perform checkout Note If an EFT payment has been made using an alternative banking channel please send a copy of the payment advice to the event administrator office improveit org za so that the payment field status can be amended to indicate that payment has been made 4 1 2 7 2 Confirm the captured details You are here Home Workshop Service Delivery Maturity Model Amend registration Site map oe onde Pay Now 2013
19. elect a password for Anreement your PayFast account You will a m Uh use this to login to your and agre PayFast account in future when making payments W Pay via Credit Card enne VISA 2 Pay via Internet Banking G e E E u al Pay via Ukash Confirm Password D kash Cancel Payment Gald Figure 27 pay now using Payfast EFT or Credit Card 4 1 2 9 2 9 Action cancel a registration If a paid event registration needs to be cancelled click on the Cancel icon You are here Home Workshop Service Delivery Maturity Model Amend registration Site map The list below shows the event for which you are registered Document downloads About ImprovelT Select Payment Status Search this abe Event First Name Last Name Edit Amount Due Registration Date Payments Cancel Status 2013 01 A national standard Forum for a new Service Delivery na 56 MOS i Maturity Model Ann Other A R 440 00 R 440 00 2013 08 07 11 56 31 Pay Now h Pending 2013 10 04 Standards development Process Benchmarking Service Display 20 Help desk Site user manuals Standards Reviews Workshop Service Delivery Maturity Model Figure 28 Confirmation of registration Workshop registration help IMP URM 03 IMP Workshops Website User manual doc Issue 1 7 August 2013 Page 19 IMP URM 03 Workshop registration help manual ImprovelT 4 1 2 10 2 10 Paid event cancellation next step You
20. hop Service Delivery Maturity Model You are here Home Workshop Service Delivery Maturity Model Event sign up Registration 2013 01 A national standard for a new Service Delivery Maturity Model 2013 10 04 08 30 12 30 USER INFORMATION Your total tion cost A 422 02 Pease crca c a legin account ze you can acma your rcgistatess later 1f you slecady Reve ae eccourt pices logie price to registering for Dua cvert Crgermzsten Crgemastere Asiz Ad rcm Adircms 2 ON s Country email Cum tA IT shae phere Mobile Secoal Requirements S Seewledge Enter Ge Scourity Cede e 1 ere ei i 4 e3 e i js Tio 7 Soun amica 9 eD S3pisbccis exn Sapisbccis Z7 1858985 Figure 4 Capture individual details 2 5 Confirm the captured details You are here Home Workshop Service Delivery Maturity Model Registration 2013 01 A national standard for a new Service Delivery Maturity Model 2013 10 04 08 30 12 30 Please check the data below and confirm that everything is correct If so click the NEXT button If not click the BACK button below and make the necessary corrections Your total Registration cost R 440 00 Registration Fee 1 x R 490 00 2 1 2 6 Early Bird Discount R 50 00 Title First Name Last Name Organization Organisational Role Address Address 2 City Postcode Country Email Lan
21. ign up ncc Thank you for registering for 2013 01 A national standard for a new Service Delivery Maturity Model on 2013 10 04 Your registration is being processed and you will be sent any information that you need for the event You will also be receiving an email receipt of your registration Standards development Search this site Process Benchmarking Service Help desk Standards Reviews Workshop Service Delivery Maturity Model Figure 18 Confirmation of registration 3 1 2 10 2 10 Tax invoice provided for confirmation of paid event details and billing ImprovelT P O Box 44041 Linden 2104 Johannesburg SOUTH AFRICA ImprovelT Tax Invoice Order Information VAT Number 4880192762 Invoice Number IMP 1008 Invoice Date 2013 08 07 Order Status Not Paid Organisation Details Organisation Name Private Title Mr First Name Ann Last Name Other Address 1 PO Box 44041 Address 2 Linden City Johannesburg Zip Postal Code Country South Africa State Province Region Phone Mobile phone 0824520933 Email test03 spilab co za Course details 2013 01 A national standard for a new Service Delivery Maturity Model on 2013 10 04 at T Systems South Africa Pty Ltd Confirmation number IMP 1008 Registered delegate s Mr Joe Soap Ms Jill Soap Invoice totals Sub total R 930 00 Tax 1496 R 0 00 Total due R 930 00 Figure 19 Provided tax invoice with names of registered delegates C NS 3 Remarks
22. istering groups of individuals for a paid event on the ImproveIT website 1 Introduction 3 1 2 2 Usage 3 1 2 1 2 1 Select the paid event sign up function Ero ImprovelT PE MEC AS Ve IN LLL 2nd UM i den 22 fe ee d gut T aAnpfreoving ent rprse etT processeeffectiveness 1 nn IZ DFS i1 Te Zt ar You are here Home ImprovelT Org ZA Event October 2013 A national standard for a new Service Delivery Maturity Model Document downloads E wea Hits 12 About I IT ONERE Service Delivery has become a highly emotive topic in South Africa Yet little appears to have been done to define exactly what service delivery means and how it should be measured Standards development SANS 1466 is a new emerging South African standard that is particularly helpful for IT service delivery and how it should be measured Search this site Forum Process Benchmarking Service Help desk Site user manuals Standards Reviews ImprovelT the Organisation ww Hits 529 The goal of ImproveIT is to improve processes predominantly in the field of Information Technology in the South Africa business and professional context 7 ES stering individual and corporate learning and Workshop Service Delivery Ma he knowledge and understanding associated sing and improving processes Current Reviews Page 8 vent sign up ichieving these goals is by W
23. orkshop brochure ae ion of national and international standards in the field of systems and software engineering and IT Service The ImprovelT Process Benchmarking Service d Hits 453 ImprovelT is pleased to announce a new process benchmarking service targeting the informational needs of customers of small development entities The key need of such customers is to be able to identify and mitigate risks associated with the acquisition of a new software product or software based service The ImproveIT Process Benchmarking Service addresses a key stumbling block that of the costs associated with obtaining information about the actual capabilities of a software development entity before work begins Conventionally the financial costs of obtaining such capability information using capability assessments are borne by the software development entity a cost that they are Figure 10 Select the paid event registration function Issue 1 7 August 2013 IMP Workshops Website User manual doc Workshop registration help IMP URM 03 manual ImprovelT 3 1 2 2 2 2 Select a paid event ImpnrovelT N gt o i Oo lt E o Se ya iil You are here Home Workshop Service Delivery Maturity Model Event sign up Site map Event Registration Document downloads Below is a list of all events that are currently open for registration Click on the event name to proceed About ImproveIT
24. rol SOUTH AFRICAN IT PROCESS IMPROVEMENT ASSOCIATION Workshop registration help manual Doc Reference D IMPROVEIT PROJECTS JML DOCUMENTATIONOBJECTS F RONTEND PAID EVENTS IMP WORKSHOPS WEBSITE USER MANUAL DOC Created by Alastair Walker IMP URM 03 doc bue CMams 2013 08 07 New document created using DEV TEM 04 dot Change Forecast IMP Workshops Website User manual doc Issue 1 7 August 2013 Page iii Workshop registration help IMP URM 03 manual ImprovelT 1 Scope 1 1 Purpose This document describes how to use the online features in the www improveit org za website for paid events registration 1 2 Audience The audience for this document comprises the following stakeholders including e Users of the ImprovelT website interface for paid event registration purposes 1 3 Assumptions The manual assumes a broad but general familiarity with browser behaviour and features of web based applications IMP Workshops Website User manual doc Issue 1 7 August 2013 Page 1 IMP URM 03 Workshop registration help manual ImprovelT Registering an individual for a paid event 2 1 Paid event registration individual 2 1 1 This section describes the steps to be followed when registering a single individual for a paid event on the IMPROVEIT website 1 Introduction 2 1 2 2 Usage 2 1 2 1 2 1 Select the paid event sign up function ImpnrovelT bg
25. t registration record to your login profile Following that assignment you will be able to login and make any amendments needed to the event registration details 2 LT 95 NEED HELP CHAT WITH US UE IMP Workshops Website User manual doc re Home Workshop Service Delivery Maturity Model Event sign up 01 A national standard for a new Service Delivery Maturity Model 2013 10 04 08 30 12 30 MEMBER NAME ACTION Jos Soap A Lu Jm Soap BILLING INFORMATION Your total Registration cost A 332 22 Messe create s legin account so you can scan your registra oees later 1f you slecady have an sccourk gicasc login price red ei i g edere ej p ei Figure 15 Capture the Admin member details Issue 1 7 August 2013 Page 11 IMP URM 03 3 1 2 7 3 1 2 8 Process Benchmarking Service Help desk NEED HELP CHAT WITH US LIVE You are here Home Workshop Service Delivery Maturity Model Registration 2013 01 A national standard for a new Service Delivery Maturity Model 2013 10 04 08 30 12 30 Please check the data below and confirm that everything is correct Iso click the NEXT button If not click the BACK button below and make the necessary corrections Workshop registration help Your total Registration cost amp 332 22 Registration Fee 2x R 439 09 Earty Bird Discount A 50 00 Tide Siem Naer SR zc Cegenzstee AdSeezs Astre
26. u are here Home Workshop Service Delivery Maturity Model Amend registration Edit Record 2013 01 A national standard for a new Service Delivery Maturity Model 2013 10 04 08 30 12 30 Document downloads Your tat Regain et 00 Registration Fee 1 x R 490 00 Standards development Early Bird Discount R 50 00 IMP URM 03 Search this site Title First Name Organization Process Benchmarking Service Organisational Role Help desk Address Address 2 Site user manuals 3 City Standards Reviews Postcode Country Workshop Service Delivery Email Maturity Model Landline phone Mobile Current Reviews Special Requirements Subject Knowledge Ms Ann Other Private COnsultant PO Box 44041 Linden Johannesburg 2104 South Africa test03 spilab co za 27118889881 0824520933 Vegetarian meal No prior knovdedge Figure 23 Confirm the captured amended details 4 1 2 5 2 5 Confirmation of amendment You are here Home Workshop Service Delivery Maturity Model Amend registration Site map Document downloads w 5 You have successfully edited your registration About ImproveIT Standards development You are not authorized to view this page Search this site Forum Process Benchmarking Service Help desk Site user manuals Standards Reviews Workshop Service Delivery Maturity Model Figure 24 Amendment is confirmed This completes the amendment cycl
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