ICE-008 IP PBX Training Overview
Contents
1. Ovislink ICE 008 IP PBX Training Overview gt This Quick Start Training will quickly take you through the necessary steps to set up your Ovislink ICE 008 For advanced configuration instructions please consult the IP PBX user manual gt Note For the user manual please download from our website http www ovislink com Ovislink Before you get started make sure you have the Following equipment gt 1 ICE 008 IP PBX with 5 Volt Power Supply gt 1 Ethernet Switch Hub gt Compatible PC to access web GUI Windows Recommended gt Ready access to power and a UPS or surge protector Ovislink Network Requirement gt It is recommended a permanent Internet connection such as that from a Leased Line DSL or Cable Modem and assign a static IP address to ICE008 gt Make sure to open the following TCP and UDP ports TCP UDP ports 5060 5082 for SIP protocol TCP UDP ports 8000 20000 for RTP audio transport gt A standard SMTP e mail server with a valid e mail account is required In order for the e mail notification of voice mail messages Ovislink Installing ICE008 gt Connect your computer with ICEOO8 using a standard Ethernet UTP CAT 5e cable between your computer and the LAN jack on the ICEOO8 back panel gt Connect your power adaptor to the DC 5V jack on the back panel of ICE008 You should see the Pwr indicator at the front panel turned green immediately Ovislin2. SIP Listen Address All Ir Make sure the WAN connection works if you choose the All option Business Hours 08 30 To 1 730 Lunch Break Hours 1230 To 1330 v Call Limitation VSIP Listen Address v Business Hours v Lunch Break Hours Ovislink Connecting To Outside LJ Setting Up SIP Trunks L Setting Up Inbound Routs LJ Setting Up Outbound Routs LI Setting Up PSTN Trunks Ovislink Setting Up SIP Trunks Click Trunks under the Inbound Outbound menu Trunks E ABC abc com 9495551234 1234 ITSP in Irvine Edit XYZ No sip xyz com ITSP in New Jersey Setting Up SIP Trunks Edit Trunk Name IP Address abe Need Registration account Password Description sol Click the Add button if you want to create a new trunk or checkbox the trunk you want to edit then click the Edit button Ovislink Setting Up Inbound Routes click Inbound under the Inbound Outbound menu and a screen similar to the following should appear Inbound Route a un un nl un E HT488 FXO IVR IVR 1 Grandstream FXO part Edit 9495551234 9495551234 IVR IVR 1 Inbound to main number Setting Up Inbound Routes Edit Inbound Route Name 9495551234 Inbound Number IVR Destination Extension Ring Group Description Inbound to main numb a Click the Add button if you want to create a new inbound route or checkbox the inbound route you want to edit then click th
3. e Edit button Ovislink Setting Up Outbound Routes Click Outbound under the Inbound Outbound menu Outbound Route Is GrandStream ATA gi 8 1 Main 9 1 No Click the Add button if you want to create a new outbound route or checkbox the outbound route you want to edit then click the Edit button Add Outbound Route Trunk Name Grandstream ATA Prefix Strip No I o Number of Leading Digits to Ignore Ovislink Setting Up PSTN Trunks e Set Up an Extension for a PSTN Gateway Device Edit Extension Extension 91 Password Voicemail Box Po Video Codec Phone Brand For Auto Configuration MAC Address In For Auto Configuration Type Adhoc Password Apply Ovislink Setting Up PSTN Trunks e Set Up an Inbound Route with a PSTN Trunk Edit Inbound Route Name HT488 FXO Inbound Number Destination Extension Ring Group sales l Description Ovislink Setting Up PSTN Trunks e Set Up an Outbound Route with a PSTN Trunk Add Outbound Route Trunk Name Grandstream ATA Prefix Strip No Add Prefix sol Ovislink Appendix A Hardware Specifications Flash 128M Voice Compression WAN Port 10 100M RJ45 LAN Port 10 100M RJ45 Power 5V DC Dimension 113 x 113 x 30 mm 4 4 x 4 4 x 1 2 Weight 185g 0 Alb Ovislink Appendix B Feature Codes Call Forward Call Forward Always Activate Call Forwa
4. eting 02 IVR 3 Business Hour Greeting 03 IVR 1 Lunch Time Greeting 04 IVR 2 Lunch Time Greeting 05 IVR 3 Lunch Time Greeting 06 IVR 1 Non Business Hour Greeting O7 IVR 2 Non Business Hour Greeting 08 IVR 3 Non Business Hour Greeting 09 No Answer Greeting 20 Busy Greeting 71 Offline Greeting 72 Recording Password is 8512 If you want to change the Recording Password enter and confirm 4 digit new password below New Password Confirm New Password If you want to restore all recordings to factory default please press the button below Restore Ovislink System Recording e Record a System Greeting Pick up the phone set from any registered extension and dial the code for the greeting you want to record Enter the default password as listed under Recording Password in this page then follow the instruction to finish and save the recording e Change the Recording Password Enter the new password in the New Password field then retype it in the Confirm New Password field to confirm it e Restore to System Default Greetings Click the Restore button and all systems greetings will be restored back to factory default Ovislink General Setting Click the General Setting button under the IP PBX menu General Setting Minutes Call limitation per day Call Limitation 0
5. k Installing ICE008 gt Open the browser on your computer to ttp 192 168 0 1 Login with Username admin Password admin gt Click WAN Config under the System menu Select the WAN Port Mode appropriate for your ICE008 Enter the Primary DNS Secondary DNS IP address Subnet Mask Default Gateway etc according to your network environment Ovislink Installing ICE008 Information LAN Config WAN Port Mode Fixed IP DHCP PPPoE Time Zone Primary DNS 168 95 1 I SMTP Setting Firewall Setting Secondary DNS 168 1 9500 N92 Firmware Upgrade Submit Change Password Logout WAN Config example DHCP setup Information WAN Port Mode 8 Fixed IP DHCP PPPoE LAN Config i Fixed IP D PPI Time Zone IP Address 172 16 lha 253 SMTP Setting BE Firewall Setting Subnet Mask 255 255 0 0 Ir Firmware Upgrade Default Gateway 172 16 1 254 Change Password me _ eee eee Logout Primary DNS 168 1 195 1 afi PAETHE Secondary DNS 168 5 lhs 1 Call Report Backup Restore Submit WAN Config example Fixed IP setup Ovislink Setting Up IP PBX LJ Setting Up Extensions LJ Setting Up Ring Groups LJ Setting Up IVR L System Recordings Ll General Setting Ovislink Setting Up Extensions E 61 1234 91 1234 101 1234 102 1234 103 1234 Offline Offline Online Online Online None None None No
6. ne None Click the Extension tab under the IP PBX menu i Voice Phone Mac Fixed Fixed Fixed Fixed Fixed Adhoc Password Edit Edit Ovislink Setting Up Extensions Extension PO Video Codec Phone Brand For Auto Configuration MAC Address Las For Auto Configuration Adhoc Password f Click the Add button if you want to create a new extension or checkbox the extension you want to edit then click the Edit button Ovislink Setting Up Ring Groups a nn Te sales Edit Click the Ring Groups tab under the IP PBX menu Name sales Extension 1 101 rl Extension 2 102 rl Extension Click the Add button to create a new group the Edit button to edit a group or checkbox the group then click the Delete button to delete it Ovislink Setting Up IVR IVR a ITS I NT Customer Service Extension 02 Edit Operator 0 Extension 10i Sales 1 Extension 103 Di Click IVR tab under the IP PBX menu Ovislink Setting Up IVR Edit IVR Name Customer Service Digit Extension 102 Destination O Ring Group Description Also forte Click the Add button if you want to create a new IVR or checkbox the IVR then click the Delete button if you want to delete it Ovislink System Recording Click the System Recordings button under IP PBX menu System Recordings IVR 1 Business Hour Greeting O1 IVR 2 Business Hour Gre
7. rd Always Deactivate Call Forward Always Prompting Deactivate 74 Call Forward Busy Activate Call Forward Busy Deactivate Call Forward Busy Prompting Deactivate Call Forward No Answer Activate Call Forward No Answer Deactivate Do Not Disturb DND DND Activate 78 DND Deactivate 79 Core Simulate Incoming Call to IVR 1 Simulate Incoming Call to IVR 2 Simulate Incoming Call to IVR 3 Ovislink Appendix B Feature Codes Voicemail Dial Voicemail 98 My Voicemail Q7 Info Service Announce Your Extension Number 65 60 Call Function Call Parking Call Back Call Pickup Adhoc User Login Adhoc User Logout Reserved Extensions Call Parking Simulate Incoming Call to IVR 1 7777 Simulate Incoming Call to IVR 1 7778 Simulate Incoming Call to IVR 1 7779
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