SSG Series Industrial UPS, 1.5-3kVA
Contents
1. Sa UM GA WE e OGG MU SM M QU S UP eU GU SU OHS GN A QU M S BG QU TG V M GU A TE M S A RU M S M eU M QU ONG M M GU A TO OA SH M RU M S MP M M A SM V QU S GV A uU M S M RU M SM M M QU M QU VQ S GV M Mu S At SU S M d eM u UU DUO DUO DUO DUO DUO DUO DUO DUO DUO DUO DUO DUO DUO DUO DUO DUO DUO DUO DUO 4 UO MM DUO MM DUO DUO MM T 2 D NOUS ROCA SONUS CN REN EENES Rar A QS NU REN NO Rar A aS NU ea NO Rar A nn ee REN EENE NESE NEIEN NEEN EEN SENESE NEIEN WEENIE ENSEN a ea eat wat Rar A SNEEN NENES NISENI Nt nr den Neues par A at C WEENIE ENESENN cat A OS EN L T 2 REC SSS SS NS WEZ NS WEG Se Se Se Se Se WEZ Se SS Se SSE See SSG Series Industrial Grade UPS PLUS 1 5kVA 3kVA Model Number SSG1 5KRM 1 SSG2 2KRM 1 SSG3KRM 1 SSG1 5KRM 2 SSG2 2KRM 2 SSG3KRM 2 1500 2200 3000 1 Models 120Vac 2 Models 208 240Vac 1 Models 80 138Vac 2 Models 160 276Vac 50 60 Hz 5 Auto Tracking gt 0 97 at full load IEEE ANSI C62 41 gt 87 2 3 v 5 Electrical Input Nominal AC Voltage requency Power Factor Correction Efficiency Typ 0 Tl gt 32. o pem a D E A d 2 o S Electrical Output AC Voltage User Programmable 1 Models 100 110 115 or 120Vac sinewave 2 Models 208 220 230 or 240Vac sinewave 0 3 Battery Mode 5 Synchronized to the input frequency in utility mode 7 for 100 load variation recovery in 5ms Battery User Replaceable Hot Swappable Batteries are replaceable through the front panel Battery packs are replaceable through the front panel without removing the UPS battery bank or EBM from the equipment rack Battery Type With standard VRLA Type 10 Year Rated VRLA Batteries 12Vdc 7AH SSGLi 4 Ten Year Lithium lon Battery Option 4 10 Year Rated Lithium lon 12Vdc 4 6AH N A Back Up Time With standard VRLA Type 5 minutes 16 minutes 8 minutes 20 minutes 6 minutes 18 minutes SSGLi 4 Ten Year Lithium lon Battery Option 9 5 minutes 20 minutes N A N A SSGLi 8 2U External Lithium lon Bank 28 5 minutes 60 minutes N A N A Recharge Time 8 Hours to 90 gt 7 El 3 Zero lt 4ms Auto Transfer to UPS Bypass Disabled ine Fails Recovers UPS to Bypass or Reverse After Overload With Frequency Converter Options Electrical Connections Input 1 Models 6 Cord with 5 15P Plug 1 Models 6 Cord with 5 20P Plug 1 Models 6 Cord with L5 30P Plug 2 Models 6 Cord with Schuko Plug 2 Models 6 Cord with Schuko Plug 2 Models 6 Cord wit
3. M Do v ME pes rte epp LLL uri EI Magoo eer ee ti Oe Ee o oa ae IT TI be ee e ad V me Ss poo _ Sees s t GE rise so Se iris iiie dI RII ining a j net i ii i Seer Da a E E T E See i ts i Nn i 0 The S IN NO EVENT IS FALCON RESPONSIBLE FOR ANY SPECIAL INDIRECT SECONDARY OR CONSEQUENTIAL DAMAGES SUCH AS PERSONAL INJURY Any defect thout first obta repair replace or refund the purchaser price at Falcon s sole discretion for any defective S e 7 Th is ion misuse or neg iii acts or events outside of Falcon s control such as f normal wear and tear such as cleaning and replacement of batteries The warranty is null and X h 5 i EU S Sess gg a em CE om a a a a n a ES m Sa i ths when not battery cutoff point To prevent this discharge remove the battery fuse or switch he battery disconnect to the off position when the unit is to be stored without the AC power being supplied to the UPS for more than two days The battery must be recharged every four 51 EX 1 es eee MES E e gr 25555 m i the
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5. OWNER S OPERATING MANUAL SSG Series Rackmount Industrial Grade UPS Plus FALCON Uninterruptible Power Supply Models SSG1 5KRM 1 1 5kVA 1050W 120Vac 20 C 55 C 4 F to 131 F Operation SSG1 5KRM 2 1 5kVA 1050W 230Vac 20 C 55 C 4 F to 131 F Operation SSG2 2KRM 1 2 2kVA 1540W 120Vac 20 C 55 C 4 F to 131 F Operation SSG2 2KRM HW 2 2kVA 1540W 120Vac 20 C 40 C 4 F to 104 F Operation SSG2 2KRM 2 2 2kVA 1540W 230Vac 20 C 55 C 4 F to 131 F Operation SSG3KRM 1 3kVA 2100W 120Vac 20 C 55 C 4 F to 131 F Operation SSG3KRM HW 3kVA 2100W 120Vac 20 C 40 C 4 F to 104 F Operation SSG3KRM 2 3kVA 2100W 230Vac 20 C 55 C 4 F to 131 F Operation SSG Rackmount Models FALCON Electric Inc 5116 Azusa Canyon Rd Irwindale California 91706 626 962 7770 Fax 626 962 7720 Email sales falconups com 2012 Falcon Electric Inc All rights reserved All other brand names and trademarks are the property of their respective owners The information stated in this document is subject to change without notice 2012 24 1 Falcon Falcon Electric and UPS Plus logos are registered trademarks of Falcon Electric Inc TABLE OF CONTENTS SSG UPS Features SSG Series Double Conversion On line UPS Block Diagram Important Safety Instructions READ FIRST Chapter 1 Introduction Manual Overview Brief SSG Overview Load Segment Contr
6. Bit 3 Bit 6 and Bit 7 errors the UPS must be immediately turned off and the Falcon service department contacted Attempting to turn the UPS back on may result in furter damage to its internal electronics 34 Troubleshooting Guide Prior to attempting any troubleshooting always verify the UPS battery fuse is installed and the input voltage input plug and wiring are correct Please refer to the table below and attempt to solve the problem prior to contacting Falcon Service Problem and Possible Cause UPS will not turn on input breaker not switched ON UPS input breaker tripped input battery cables not correctly fitted UPS will not provide power to the load Power only present on one output receptacle No output from any output receptacle Output fails as soon as load is connected UPS operates from battery despite utility power presents e Check fuse e Generator does not power UPS Verify the UPS Input breaker on front panel is turned ON Verify the connected load is less than the rating of the UPS Verify the input cable and battery is connected to the UPS and battery module Verify the battery circuit is turned ON Check the output fuse Check the connected cable Ensure the load does not exceed the maximum rating of the UPS input fuse may need replacing Check generator is properly governed for both frequency and voltage Some low grade generators will not supply a stable enough supply to run an UPS UPS
7. If the UPS goes to Battery Mode and returns to Normal On line Mode after 10 seconds the batteries are good If a single long audible tone is sounded and the unit does not switch to battery mode this indicates that either the batteries are defective installed incorrectly the battery pack is not installed the battery bank interconnect cable is not installed or the battery doscpnnect s are not in the position If the problem cannot be resolved contact Falcon Service 31 Recycling the Used Battery Packs NEVER discard the UPS the UPS battery pack or batteries in the trash Contact your local recycling or hazardous waste center for information on proper disposal of the used battery pack and batteries The entire spent battery packs may be returned to the Falcon Service Center at the end user s expense for recycling Prior to returning the spent battery pack s please call the Falcon Service Center and obtain a Return Materials Authorization RMA number NEVER dispose of batteries in a fire as batteries will explode NEVER dispose of used batteries or the UPS in the trash or a landfill as it is a violation of federal and state laws The UPS and batteries must be recycled For UPS and battery recycling information please contact Falcon Service for the name and address of the nearest battery recycling facility NEVER open or mutilate the battery or batteries Released electrolyte is harmful to the skin and eyes It may be
8. no dot yee for the function you are presently in press the Set Alarm Silence button to BIT A DN turn on Dot or turn off No Dot in status BIT 7 Next press the Set Alarm Silence and Function Test buttons at same time and hold for one second The audible alarm will sound one short beep to acknowledge the UPS has stored the selected settings Setting the Green Mode Function set to disabled from factory Green Mode is a power saving feature that should only be used in non critical applications when the connected computer or equipment is the only device being protected by the UPS and when turned off UPS battery backup is no longer necessary When the Green Mode is enabled and the connect ed load decreases to less than 3 of the full rated UPS output capacity the UPS will automatically switch from on line to Bypass Mode 30 seconds after the drop in load has been detected After the UPS has switched to Bypass Mode the Green Mode bulb icon will flash to indicate the UPS is in the energy saving Green Mode While in Green Mode should the load increase to greater than 3 of the UPS s full output rating the UPS will automatically return to normal On line Mode operation CAUTION When Green Mode is enabled and the UPS has switched to Bypass Mode due to a reduction in load THE UPS WILL NOT GO TO BATTERY MODE IN THE EVENT OF A UTILITY FAILURE THE CONNECTED LOAD WILL BE TURNED OFF Turning Green Mode off in configuration mode
9. 4 o 3 5 x 16 8 x 21 5 each battery bank Co N N 103 1 BATTERY TIMES ARE IN MINUTES FULL LOAD AND INCLUDE UNITS INTERNAL BATTERIES ON 1KVA UNIT TIMES ARE APPROXIMATE AND SUBJECT TO TEMPERATURE CONDITION AND TYPE OF LOAD 2 RECHARGE TIME WITH INTERNAL UPS CHARGER ONLY 14 Battery Bank Installation Procedure The battery modules have been designed to be placed on one side of the UPS as shown below 1 Visually inspect the battery module for any freight damage Report damage to the carrier and Falcon Electric immediately 2 Use the mounting feet to secure the unit and to prevent them from tipping over One additional set of mounting feet base extensions ships with each battery bank 3 Turn off the battery disconnect switch and connect the supplied battery bank cable to the UPS connector located on the rear of the battery bank Next connect the other end of the cable to the battery bank connector located on the rear of the UPS as shown 4 Turn on the battery disconnect switches located on the back on the rear of the battery bank s 4 0 DISPLAY amp CONTROLS The diagram below shows the basic functions of the front panel for all SSG Series 1 5 3kVA UPS models LCD Display Input Circuit Function Test Breaker Set Alarm i Silence Button Bypass Off Button Indicators and Icons located on the LCD models LED display Green Mode The bulb icon is displayed continuously when
10. Manual Battery Test Pressing the Function Test button for three seconds while the UPS is operating in Normal Mode will initiate a manual battery test If the UPS goes to Battery Mode and returns to Normal On line Mode after 10 seconds the batteries are good If a single long audible tone is sounded and the unit does not switch to Battery Mode this indicates that either the batteries are defective installed incorrectly the battery pack is not installed the battery bank interconnect cable is not installed or the battery fuse is missing or defective If the problem cannot be resolved contact Falcon Service 30 Battery Module Installation 1 Mount the battery module directly above or below the UPS or battery module in the equipment rack 2 Verify the battery disconnect is in the off postion 3 Remove the battery inteconnect connector cover plate located on the module rear panel 4 Connect the battery cable to the newly installed battery module Next connect the other end of the cable to the UPS 5 If the an extended module is being installed verify all battery module battery disconnect switches are turned to the off position Two battery interconnect connectors are provided on each battery module to allow for a daisy chain connection to all modules and the UPS Performing a Manual Battery Test Pressing the Function Test button for three seconds while the UPS is operating in Normal Mode will initiate a manual battery test
11. NY V V ew eee REED S s V ce V TL V MATE V V eS s V cea a V ee SAN UM TN Ud HS AO AS AO MN d S AO MN UL S AU AS SAS AOI AS AU MN AS SAS AU MN SAS An MN SAS AOI AS SAS AOI AS SAS AOI AS SAS AOI AS SAS SOAS SAS AOI AS SAS AOI AS SAS SOI AS SAS An MN SAS AAS SAS An MN SAS AOI a HN d HAS AO MN MN d S AUN AS SAS AOI AS SAS AOI AS SAS AOI AS a S AGIAN SAS AOI AS SAS AGIAN SAS Nt Bi MNT OSAMA ANN Ya NNT SRM Ni GRAM M MAMMA M MT MSS M MM SM SA M T MM MM TAS T MM MSS M M MM MMC T MM MTM M MTM HMM RM Ni SA T MM MTS T M MTS iss CHE ES RAR Es REET RT RETIRES RAR ES A EE RES AES UE ea PRE GR RES AES UE ERU GRRE RES UE REOR GR RES REAR ES UE DEOR URS EU E EU EE RE INES REAR ES RES UE E RES REG ES EUR 3 5 j p e mar md 225 pati ES ME Uu DUE E uL gl LL Eoi ET a e i j js SSIES Sessa 5 a EI LI occur EET y BS et 3 lt IT TIL he tae ER SK Soe go E pi eec hod CEPI n rs s Hi JM terials x 7 4 ie Hi H j i ji id Wr A NS aen KA it it X i M rs i Hi ma 2 RC EET
12. RE ENERGIZED AND DELIVER POWER TO ITS OUTPUT UNEXPECTEDLY 6 0 UPS SETUP CONFIGURATION amp PROGRAMMING The following section describes how to reconfigure the internal UPS setup options by using the Setup Configuration amp Programming Mode The setup options include The UPS output voltage enabling or disabling Green Mode and output Segment Control operational mode settings CAUTION AY Never change the voltage settings when the UPS is ON and powering any connected loads How To Place the UPS Into Setup Configuration Mode To place the UPS into configuration mode press the Function Test and Set Alarm Silence buttons at same time and hold them for one second The unit will emit one audible beep and display function and status bit window at the bottom of the LCD display entering Configuration Mode Note on the bottom of the display panel you will see a single row 8 BIT column located at the bottom of the display The right most bit is function BIT 0 with the remaining seven bits to the left function bits 1 through 6 The last BIT 7 is the Status Bit and will indicate the setting status of the other Function bits Repeat pressing of the Function Test button will move the dot from function BIT O far right to function BIT 6 When selecting 117 i 12 function O through BIT 6 observe whether status BIT 7 has a Dot or No Dot displayed for the function bit selected To select a dot
13. product IONS I y LI M NN Hm B DM Soren te KA Ny Vi i x sr 3 y Z R ii MK M E ipping cos roduct returned more than 90 days after sh i nd user h y i f broken or shows signs of tampering or ted Warranty and workmanship for a period of two years from the date of shipment by Falcon tat O SIX MON product that is returned to Falcon with an RMA number For defective product returned with 30 days of shipment Falcon will pay for shipping costs to and from its service center For FALCON S LIABILITY UNDER THIS LIMITED WARRANTY EXCEED THE PURCHASE PRICE PAID FOR THE PRODUCT IN QUESTION INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER LEGAL RIGHTS THAT VARY FROM STATE TO STATE DAMAGE TO PROPERTY LOSS OF DATA LOST PROFITS ETC IN NO EVENT WILL Exclusions Disclaimers apply to Falcon s products ALL OTHER WARRANTIES ARE EXPRESSLY DISCLAIMED Procedures defective product returned after 30 days but within 90 days of shipment Falcon will only pay O Io an x ae m M 01 mmm 6 mmm st E clc 96 o 47 O d xx eee U V pe uem jc O O zm O C 5 c ee
14. the load segment at loss of utility voltage or when the low battery level has been reached This allows non essential loads to be turned off extending the amount of battery runtime b Remote Emergency Power Off REPO SSG models are equipped with a REPO connector that may be interfaced with a computer room s isolated normally closed REPO and meets NFPA 70 NEC645 11 c RS 232 and USB Ports These ports may be used to provide communications between the UPS and a network server or other computer systems When used in conjunction with the supplied UPSILON software they give the ability to remotely monitor and control the UPS The software will automatically save all open computer files and initiate an unattended shutdown in the event of a loss of utility It supports most MS Windows and Linux operating systems An optional Unix version is available through Falcon at an additional cost d Communications Option Board Expansion Slot The slot supports the installation of an optional SNMP HTTP Agent board or contact closure interface board The SNMP HTTP Agent board is a TCP IP addressable solution to remote UPS monitoring and management via LAN WAN or the Internet The agent board is supplied with client software that will remotely shutdown multiple servers or computers through the Ethernet LAN A CD containing software clients and a SNMP MIB II compliant MIB is provided that supports most popular operations systems 5 2 0 SSG UPS CIRCUIT DES
15. will restore normal UPS operation 20 Green Mode Setup Functian Functian Function Function Functian Bit Bit Bit Bit Bit 4 3 2 1 0 120v ar 240 v On 120 of Za On LS Ca 1 LS Ca 1 Green 115 z30 Vv On 115 V or 230W Off Lowy Batt Utr Loss de 1109 ar Z20 v Off 1105 ar 220v 100 or 205 100 or 208 Off How to Enable or Disable Green Mode Function Bit 2 To Enable 1 Press the Function Test and Set Alarm Silence buttons at same time and hold them for one second The unit will sound one beep and then enter the Configuration Mode 2 Press the Function Test button two times to move the dot from function BIT O to function BIT 2 The Green Mode function 3 Press the Set Alarm Silence button to enable NO DOT BIT 7 The reverse of other feature enable settings 4 Press the Set Alarm Silence and Function Test buttons at same time again and hold for one second The alarm will sound one short beep to acknowledge the UPS has stored the setting To Disable Factory Default 1 Press the Function Test and Set Alarm Silence buttons at same time and hold them for one second The unit will sound one beep and then enter the Configuration Mode 2 Press the Function Test button two times to move the dot from function BIT O to function BIT 2 Green Mode function 3 Press the Set Alarm Silence button to turn off DOT BIT 7 The reverse of other feature disa
16. 3KRM 1 Rear Panel Layout USB Port UPS Line Cord Cooling Fan Communications Option Slot UPS to Battery Bank Connector Output Circuit Breaker e e ADDITIONAL BATTERY CONNECTION BATTERY CONNECTION UPS Module Battery Bank Battery to UPS Battery Bank to Connector Battery Bank Connector Disconnect Contact Closure Interface Card Option New UA88374 SSG Replaces UA88374 Note This card installs into the Communicaitons Option Slot JUMPER SETTINGS DB 9 PIN ASSIGNMENTS J1 through J7 1 2 DB 9 configured for Green cable Default J1 through J7 2 3 DB 9 configured for standard RS 232 cable 1 Not Used Note J1 J7 must be all configured 1 2 or 2 3 or UPS and PC may be damaged 2 Utility Loss Normally Open J9 Summery Alarm 1 2 Normally Closed Default 2 3 Normally Open 3 Utility Loss Normally Closed J10 Low Battery 1 2 Normally Closed 2 3 Normally Open Default 4 Common tied to pin 7 J12 Model Selection 1 2 XG amp SSG Models 2 3 IG amp SVR Pro 2 Models 5 Low Battery J13 On Bypass 1 2 Disable 2 3 Enable Default 6 Remote Shutdown 5 12Vdc 7 Common tied to pin 4 8 Alarm Bypass 9 Not Used 26 SSG2 2KRM HW amp SSG3KRM HW Rear Panel Layout USB Fort Cooling Fan Batters to UPS Connector Communications Option Slot Output Hardwire Terminal Block R S 232 Fort UFS Line Cord REPO Connector Battery Fus
17. CRIPTIONS Input Filter This portion of the circuit provides surge protection certified to meet IEC 61000 4 5 and IEC 801 5 It also filters out both electro magnetic interference EMI and radio frequency interference RFI and prevents excessive levels from being conducted back to the utility source All SSG Series rackmount models have been tested and comply with FCC Class B requirements Input Power Factor Correction While the UPS is operating from the utility source this circuit converts utility AC power to regulated DC power for inverter use It corrects the input current to maintain a sine waveform to minimize the amount of current distortion that will be reflected back to the utility DC DC Converter The DC DC converter utilizes energy from batteries and boosts up the DC bus voltage to a level required by the inverter This allows the inverter to operate continuously at optimum efficiency and voltage The converter incorporates a patented circuit which reduces the amount of ripple current and EMI interference to the battery increasing the overall battery life DC AC Inverter In utility mode operation the inverter utilizes the regulated DC output to invert DC back into clean regulated sinewave AC power When utility power fails the inverter will receive its energy from the battery through the DC DC converter In both modes of operation the UPS inverter is on line and continuously generating clean regulated AC output power to the
18. ad segment 1 or BIT 6 for load segment 2 5 Press the Set Alarm Silence button once to turn off no dot Status BIT 7 6 Press the Set Alarm Silence and Function Test buttons at same time again and hold for one second The alarm buzzer will sound one short beep to acknowledge the UPS has stored the settings 23 7 0 COMMUNICATIONS All SSG Series UPSs are provided with the following communication ports RS 232 port with standard DB 9F serial port connector USB port supporting the connection of a standard USB interface cable One advanced communications option slot is provided on the rear panel of the UPS Unless an advanced communications option board has been previously purchased and installed the port will be covered with a small cover plate This plate will be secured with screws CAUTION NEVER INSTALL OPTION CARDS THAT HAVE NOT BEEN SUPPLIED BY FALCON ELECTRIC OR ARE FOR ANOTHER FALCON MODEL WITHOUT CONSULTING WITH FALCON SERVICE Advanced communications option cards available from Falcon are Internal SNMP HTTP Agent Board Standard Dry Contact Interface Board Note A special external SNMP HTTP Agent device is available that may be connected to the UPS s RS 232 port This allows for one dry contact interface board to be installed into the Advanced Communications Option Slot concurrently CAUTION When an internal SNMP HTTP AGENT device is installed into the Advanced Communications Option Slot the RS 232
19. air dryers Storing magnetic media on top of the UPS may result in data loss or corruption WARNING This UPS should be installed according to the instructions in this manual Failure to do so could result in unsafe operation and could invalidate your warranty WARNING Once batteries have reached the end of their life ensure they are disposed of properly PLEASE REFER TO YOUR LOCAL LAWS AND REGULATIONS FOR BATTERY RECYCLING REQUIREMENTS NEVER DISPOSE OF BATTERIES IN A LAND FILL Do not dispose of battery pack or batteries in a fire The battery may explode Do not open or mutilate the battery pack Released electrolyte is harmful to skin and eyes It may be toxic CAUTION A battery can present a risk of electrical shock and high short circuit current The following precautions should be observed when working on batteries Remove watches rings and other metal objects Use tools with insulated handles 1 0 INTRODUCTION Manual Overview This user manual has been written to provide basic information about the Falcon SSG Series Industrial Grade UPS Plus SSG models are available in nominal power ratings of 1500 2200 and 3000 VA The SSG Series is a compact rugged double conversion on line UPS It provides continuous power conditioning and accepts a wide range input voltage while providing tight output voltage regulation with a true sinewave output The SSG Series UPS protects your sensitive electronics equipment again
20. ance of the SSG Series UPS check the battery every two to three months by pressing Function Test button and conducting a battery test If the UPS goes back to normal On line Mode in less than 10 seconds with one long beep the batteries need replacing Contact Falcon Electric Service Department to order replacement battery packs 4 Battery Pack Replacement With the hot swappable battery pack feature the SSG Series UPS battery pack is easily replaced without having to turn the UPS off or disconnecting the load Refer to the battery replacement sec tion of this manual for replacement instructions NOTE NEVER ATTEMPT TO DISCONNECT THE BATTERIES OR REMOVE THE BATTERY FUSE OR TURN OFF THE BATTERY DISCONNECT WHILE THE UPS IS IN BATTERY MODE 28 SSG1 5KRM X Internal Battery Pack Replacement w Loosen and remove the screws the left hand front panel Remove the panel from the unit Lay the panel aside for reassembly Loosen and remove the screws of battery stop plate Lay them aside for reassembly Grasp the battery pack and pull it out of the front of the unit Mark the top of the pack Unpack the new battery pack Take care not to destroy the packaging Compare new and old battery packs and verify that they are the same type If so proceed with the next step otherwise stop and contact Falcon Service Line up and slide in the new replacement battery pack in the correct orientation by referring to the mark on the o
21. ble settings 4 Press the Set Alarm Silence and Function Test buttons at same time again and hold for one second The alarm buzzer will sound one short beep to acknowledge the UPS has stored the setting How to Set the UPS Output Voltage Function Bits 0 amp 1 The SSG Series UPS is shipped configured from the factory with its output voltage set to 120Vac For most North American applications the UPS output voltage will not have to be changed CAUTION NEVER CHANGE THE UPS OUTPUT VOLTAGE WHILE IT HAS EQUIPMENT CONNECTED TO ITS OUTPUT RECEPTACLES Make output voltage configuration changes and verify the desired output voltage is present at the UPS output using the UPS output voltage display function Next verify that all of the equipment to be connected to the UPS will operate satisfactorily on the newly selected output voltage CAUTION When the UPS output voltage is set to 100Vac the maximum amount of load that Output Voltage 120Vac 115Vac 110Vac 100Vac can be connected to the UPS must be derated reduced by 15 Function BIT s Status Bit BIT 7 BIT O amp BIT 1 For BIT 0 set bit 7 On Dot For BIT 1 set bit 7 On Dot default BIT 0 amp BIT 1 Fro BIT O set bit 7 Off No Dot For BIT 1 set bit 7 On Dot BIT O amp BIT 1 For BIT 0 set bit 7 On Dot For BIT 1 set bit 7 Off No Dot BIT 0 amp BIT 1 For BIT 0 set bit 7 Off No Dot For BIT 1 set bit 7 Off No Dot 21 Output Voltage Selec
22. c Inc All rights reserved Falcon and the Falcon Electric logo are registered trademarks of Falcon Electric Inc All other brand names and trademarks are the property of their respective owners Falcon Electric Inc 5116 Azusa Canyon Rd Irwindale CA 91706 800 842 6940 Fax 626 962 7720 www falconups com email sales falconups com 40
23. cause the UPS to test the voltage status of the batteries for 10 seconds During that period the battery if first determined to be good will supply power to the UPS Should defective batteries be detected the audible alarm will sound one long tone and the UPS will continue to operate from the utility voltage without going to battery mode During the battery test the output of the UPS will not be adversely affected Set Alarm Silence Button This button has three functions 1 Disables the audible alarm buzzer 2 scrolls the display through the various UPS parameters 3 oets configuration changes when pressed in setup mode only Disable the Audible Alarm Pressing the button for one second will turn off the audible alarm This will cause future notification of minor alarms to be silenced NOTE THE FOLLOWING ALARMS CANNOT BE SILENCED OVER TEMPERATURE PFC OVER CURRENT INVERTER OUTPUT OVER LOAD LOW BATTERY AND UPS OR CHARGER FAILURE How to Display The UPS Parameters Repeat pressing of the Set Alarm button will cause UPS input and output parameters to be displayed on the lower portion LCD display in the following order The input voltage output voltage output frequency battery voltage percentage of output load input current internal UPS temperature and the output current 17 AY CAUTION When the UPS is in Normal On line mode pressing the bypass button once will put the UPS into Bypass Mode While in bypass should th
24. ck the ventilation and e UPS internal over temperature remove any blockage e The Fan is not turning Call Falcon Service for a fan replacement Six short beeps continuously Verify the input AC voltage is e PFC over current protection in not too low remove some action foad from UPS output seven short beeps followed by Save the data turn off the three long beeps every five seconds equipment and wait for utility e Battery low after utility loss power to return One long beep every few seconds Check the LCD display e Output overload e Remove some load e Charger Fail e Call Falcon Service UPS Alarm continuous Call Falcon Service 33 UPS Alarm Status Display Upon the UPS sounding a continious alarm condition the alarm status bit will be displayed on the LCD display located on the UPS front panel Please note the status bit number displayed and con tact the Falcon service department immedately To assist please inform them of the bit s displayed n f WM Le 4 P gt 4 LILILI LILI A e e e e eTeTeTo Fre mvs o BIT 0 DC BUS voltage over high flag BIT 1 soft start fault flag BIT 2 inverter voltage over high flag BIT inverter voltage over low flag BIT 4 output current over high flag BIT 5 battery voltage over high flag BIT 6 low DC bus voltage flag BIT 7 inverter voltage feedback error flag Warning Upon experiancing errors Bit 0 Bit 1 Bit 2
25. d evenly Refer to the following figure unscrew the LCD board and rotate it 90 degrees to the correct position for viewing Use care when handling the LCD display and associated cabling Mount the front covers back and reinstall the screws SSG amp HW Battery Bank Installation SSG1 5KRM X internal battery SSG2 2KRM X amp SSG3KRM X standard battery bank and all SSG extended battery banks Note Additional battery banks can be connected to the UPS to provide additional battery run time There are two models of extended battery banks available for the SSG Series Falcon model number SSGR is a universal battery bank without an internal charger It may be added to any SSG 1 5 3kVA models For 2 2 3kVA models the addition of this type of extended battery bank will cause the stat ed recharge time to multiply by the number of battery banks added The addition of more than three SSGR battery banks is not recommended Use the SSGR 1 model universal extended battery mod els instead as it incorporates internal battery chargers to assure proper battery recharging and greatly reduces the amount of battery recharge time 13 SSG Extended Battery Bank Information ZO re Battery i Models Battery Battery Time in With amp Bank Without Model Charder Model Number g Number o N AR o o 0 T 21 5 SSGR 2 each battery bank fele 125 C5 N
26. d receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help 36 10 0 Technical Support In the event your SSG Series UPS requires service or should any other technical Support be required write call fax or email Falcon Service Falcon Electric Inc 5106 Azusa Canyon Road Irwindale CA 91706 Service 800 842 6940 Voice 626 962 7770 Fax 626 962 7720 Email service falconups com WWW FALCONUPS COM Please have your UPS model serial number and date of purchase on hand prior to your call This information is located on the identification label on the rear panel of the UPS This information is essential in retrieving your unit s historical records Should our service department determine service is required you will be given a Return Material Authorization number RMA along with return shipping instructions The RMA number issued must appear on the outside of the shipping carton The original shipping container must be used when returning any SSG Series product Failure to use the original shipping container and packing materials will likely result in the unit being received by Falcon with shipping damage Falcon Electric will not assume any responsibility for shipping damage In the event shipping damage is found you will be notified of the damage and be instructed to file a claim with the freig
27. drops the load and is in bypass Check the load status the UPS may mode with alarm be overloaded UPS battery time is not long enough Test the battery by pressing or the unit does not run on battery at ail Function Test button If the battery fails the test replace the battery pack UPS Beeping Refer to the audible alarms table 35 Problem and Possible Cause Button on front panel does not work Wait for a while to operate e UPS in green mode Call Falcon Service for a e Key damaged Returned Material Authorization RMA FCC Considerations Note This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment an
28. e Output Fuse Output Fuse L31 52 OUTPUT WIRING DETAILS 2 8 0 MAINTENANCE All SSG Series UPS requires very little maintenance The batteries are located inside user replace able packs containing 4 CSB XTV1272 or equivalent sealed VRLA maintenance free lead acid batteries Batteries must be kept recharged to prevent excessive self discharging which may result in their premature failure The UPS will continuously recharge the batteries when plugged in and turned on 1 The UPS and Battery Care Keep the area around the UPS clean and dust free If the area around the UPS becomes very dusty clean the area and the UPS with a vacuum cleaner To assure the full 3 5 year battery life keep the UPS at an ambient temperature of 25 C 77 F 2 Storing the UPS and Batteries When storing the UPS for any length of time it is recommended to plug and turn on the UPS for at least 24 hours every four to six months to ensure full recharging of the batteries This will prevent excessive battery self discharge 3 When to Replace Batteries We suggest the battery pack s containing 10 12 year batteries have the batteries replaced every 8 10 years for SSG units that are operated and maintained in a 25 C environment Higher temperature operating environments will decrease the battery life For 10 12 year batteries installed in a 50 C enviroments they will need to be replaced about every four years In order to assure the perform
29. e carrier and immediately file a claim for shipping damage with the carrier If you discover damage after acceptance file a claim for concealed damage To file a claim for shipping damage or concealed damage 1 YOU MUST file with the carrier within 15 days of receipt of the equipment 2 YOU MUST send a copy of the damage claim within 15 days to Falcon Electric Inc AY CAUTION The UPS and Battery Module are heavy Take proper precautions when lifting or moving them 1 Install the UPS indoors in a controlled environment 2 Place the UPS in an area with unrestricted airflow around the unit away from water flammable liquids gases corrosives and conductive contaminant 3 Maintain a minimum clearance of 4 inches in the front and rear of the UPS 4 Maintain an ambient temperature range specified in the model specificaiton To maximize the life time of the batteries an ambient temperature of 68 F to 77 F 20 C to 25 C is recommended OPERATION IN TEMPERATURES ABOVE 77 F 25 C WILL REDUCE BATTERY LIFE 5 The SSG Series UPS can be installed in either a free standing mini tower or into a 19 inch equipment rack Follow the appropriate instructions in either Rackmount UPS Setup or Free standing UPS Installation Rackmount UPS Setup All SSG Series models are shipped with front panel mounting ears that allow the unit to be installed in a 19 equipment rack Each UPS unit and external battery enclosure requires 2U 3 5
30. e standing tower Installation mounting feet to be purchased seperately When installing the SSG Series UPS in a free standing configuration mounting feet for the SSG1 5KRM 1 model may be purchased seperately to stableize the UPS provided with mounting feet shown below left to stabilize the UPS The SSG2 2KRM 1 and SSG3KRM 1 models are provided with keyhole hardware to lock the UPS and battery bank units together This key lock is also required if additional battery packs are added Mounting feet Mounting feet for additional battery banks SSG1 5KRM X Free Standing SSG2 2KRM X amp SSG3KRM X Free Standing 12 LCD Display Repositioning WARNING Refer the repositioning of the LCD display to a qualified electronic technician or the Falcon Service Department LIVE COMPONENTS ARE INSIDE THIS UPS AND RISK OF ELECTRICAL SHOCK Prior to anyone starting to attempt the repositioning of the LCD display SERVICE PERSONNEL MUST FIRST disconnect the UPS line cord and power plug remove the battery fuse located on the UPS rear panel disconnect any external battery banks and let the UPS discharge for one hour The default LCD display mounting is for horizontal Rackmount viewing To reorient the LCD display for vertical Free Standing viewing remove the left half of the front plastic bezel by unscrewing the screws to the far left of the chassis Next remove the four screws securing the right plastic panel and pull the right panel forwar
31. e utility power become unavailable the UPS output will turn off and the UPS will shut down Once the unit is in Bypass Mode operation pressing this button again will force UPS back to on line mode operation 5 0 UPS OPERATION OPERATING MODES LCD models only LED models are self explanatory The following outlines the UPS status for each mode of operation as displayed by the LCD NORMAL ON LINE MODE OPERATION During normal on line operation utility power provides energy to the UPS The filters power factor corrector and the inverter process the power to provide computer grade power to connected loads The UPS maintains the batteries in a fully charged state The LCD display icon configuration on the left indicates on line mode operation indicating the percent of load inverter PFC line charger and battery operation and status The fan is shown at medium speed The dark solid line on the MIMIC portion of the display indicates the normal mode power flow from input through the inverter to load and from the input to the charger and into the battery BATTERY MODE OPERATION The battery mode icon configuration is displayed during a loss of utility power or during excessively high line voltage conditions When in battery mode the UPS battery supplies energy to the DC to DC converter and then on to the inverter which powers the connected load During the battery discharging the audible alarm will beep The rate of the beeping
32. el specific rear panel pictures that follow the two programmable and one continuous load segments are assigned to specific output receptacles located on the UPS rear panel For each programmable load segment the following conditional states may be selected 1 2 Turn off the assigned load segment when utility power is lost bits 3 amp 5 Turn off the assigned load segment whenever low battery is reached bits 4 amp 6 3 Load segment bits are turned off making the load segment continuous Load Segment Control Setup F unction Function Functian Function F unction Function Function Bit Bit Bit Bit Bit Bit Bit Ei 5 3 z 1 0 120 ar 240 On 120 of 240 On LSC LSC 2 LSC 1 115v ar 2304 On 115v ar 230 Off Low Batt Uty Loss Loss 1100 or 220 Off 110v ar 220 On 100 or 20617 Off 100v ar 208W Off LSC 2 Load Segment 2 LSC 1 Load Segment 1 Continuous 4 receptacles 2 receptacles 2 receptacles F15A 250V e Via Li Making Load Segment Settings A Setting load segments to automatically turn off the load segment when utility power is lost 1 Press the Function Test and Set Alarm Silence buttons at same time and hold them for one second The unit will emit one alarm beep and then enter the Configuration Mode 2 Press the Function Test button repeatedly and move the dot to function BIT 3 for load segment 1 or BIT 5 for load segment 2 3 Press
33. est of the world at this time 3 The 12V7 batteries have been tested to UN Manual of Tests and Criteria Part 111 subsection 38 3 4 The 12V7 batteries are under 100Wh and are excepted from the regulations 5 The UPS must be packed in strong outer packaging constructed of suitable material of adequate strength and design in relation to the packaging s capacity and its intended use SAVE THE ORIGINAL SHIPPING CARTON INSERTS AND PACKING MATERIALS 6 Each consignment with packages bearing the lithium battery handling label must be accompanied with a document with an indication that e the package contains lithium ion cells or batteries e the package must be handled with care and that a flammability hazard exists if the package is damaged special procedures must be followed in the event the package is damaged to include inspection and repacking if necessary and e a telephone number for additional information 11 A Shipper s Declaration for Dangerous Goods is not required 12 The words Lithium ion batteries not restricted and PI 967 must be included on the air waybill when an air waybill is used The information should be shown in the Nature and Quantity of Goods box of the air waybill IMPORTANT LITHIUM ION BATTERY SAFETY INSTRUCTIONS 1 Always replace the external UPS battery fuse with one of the same type and rating 2 Always replace batteries with A123 12V7 manufacturer and type Never attempt
34. g the UPS battery bank or EBM from the rack Long life 8 to 10 Year Maintenance Free Sealed VRLA Batteries 12Vdc 7AH Transfer to UF With Frequency Converter Options Bypass Disabled Electrical Connections 1 Models 6 line cord with 5 20P 1 Models 6 line cord with L5 30P 2 Models 6 line cord with Schuko 2 Models 6 line cord with Schuko The plug may be removed and cord used to hardwire The plug may be removed and cord used to hardwire Temperature Operational 20 C to 40 C 4 F to 104 F Storage 15 C to 50 5 to 122 Humidity 10 to 95 Non Condensing 10 000 Feet 3000 meters without derating 781 CD Display Audible Alarms oad Segment Control Remote Emergency Power Off or Standard Meets NFPA 70 NEC 645 11 REPO connections located on the UPS rear panel Remote Output Receptacle Control Optional UPS Load Segment Controlled Output Receptacles can be turned off and on using a remote isolated switch contact Communications USB Port RS 232C Serial Port Optional SNMP HTTP Agent Board UPS Bundled UPSilon Software Dimensions UPS inches mm 2U 3 5 x 16 8 x 21 3 88 5 x 426 x 540 HxWxD Standard Battery Module 20 3 5 x 16 8 x 21 3 88 5 x 426 x 540 20 3 5 x 16 8 x 21 3 88 5 x 426 x 540 Weight Ib kg UPS 32 14 5 Battery Bank 70 6 32 1 Agency Listing 1 Models UL 1778 CUL FCC Class B 2 Models CE UL 1778 CUL 2011 Falcon Electri
35. h Schuko Plug Output 8 5 15R 4 5 15R amp 1 L5 20R 4 5 15R amp 1 L5 30R 4 IEC320 4 IEC320 4 IEC320 Environmental Temperature Operational 20 C 55 C 4 F to 131 F Extended operation in temperatures above 25 C will shorten the battery life Storage 15 C 50 C 5 F to 122 F Extended storage in temperatures above 25 C will shorten the battery life 10 10 95 Non Condensing Heat Dissipation BTU Hour 535 784 Audible Noise 1 Meter Remote Emergency Power Off or Standard Meets NFPA 70 NEC 645 11 REPO connections located on the UPS rear panel Remote Output Receptacle Control Optional UPS Load Segment Controlled Output Receptacles can be turned off and on using a remote isolated switch contact 3 3 e gt amp 5 o USB Port RS 232C Serial Port Optional SNMP HTTP Agent Board UPS Bundled UPSilon 2000 Software N c oO N oO N oO Co Co N K 2 imensions inches mm 2U 3 5 x 21 2U 3 5 x 19 x 21 3 88x 6x HxWxD 88 x 482 6 x 540 SSGH B Battery Module None Batteries inside UPS 20 3 5x 19 x 21 3 88 x 482 6 x 540 Weight 16 kg 2U UPS Module 32 14 5 2U UPS Module 32 14 5 Ten Year VRLA Batteries Standard UPS With Internal VRLA batteries 55 24 5 2U External Battery Module 70 6 32 2U External Battery Module 70 6 32 SSGLi 4 Ten Year Lithium l
36. he rack mounting rails Determine which adjustment holes to use on the bracket and attach it to the slide assembly on the stationary outer slide Rack mounting rails 11 10 11 Install the slide assemblies with brackets into the rack enclosure The return flanges on the mounting brackets and outer parts fit to the inside of the rack mounting rails Verify the slide assemblies are in the same alignment position on all four rack mounting rails After checking alignment TIGHTEN ALL SCREWS Insert the UPS with inner parts attached into the slide assemblies You may need to depress the locking mechanisms on the inner and outer parts of the slide assemblies to allow the slides to retract The UPS should move smoothly forward and backward on the slide assemblies If not recheck alignment Once the UPS is installed in the rack the load may be connected to the output of the UPS Ensure the equipment being connected is turned off Plug all loads into the output receptacles on the rear of the UPS Plug the UPS into a dedicated wall receptacle that is protected by a circuit breaker or fuse in accordance with national and local electrical codes Use a 15 amp rated device for 1500 VA units 20 amp for the 2200VA and 30 amp for 3000VA The wall receptacle must be grounded To turn on the UPS switch on the input circuit breaker wait for the UPS to switch from bypass to inverter mode and then turn on the connected equipment Fre
37. ht carrier You will be billed for all required repairs due to the shipping damage You must submit a copy of our repair invoice to the carrier for reimbursement All units must be returned prepaid The address and shipping instructions will be given to you at the time the RMA is issued Requesting Technical Information or Support You may request technical information or support by email or telephone Please send your technical or support questions by email to SUPPORT FALCONUPS COM You may contact a FALCON support engineer directly by calling the FALCON support line between 9 00 am and 4 00 pm PST 800 842 6940 FALCON Web Support Product data sheets specifications and owner s manuals are available in Adobe Acrobat PDF format on our corporate website at WWW FALCONUPS COM 37 pe pare P M SERN TERE EERE EERE PERE SEER TERE SERN EERE EERE TERRE FERRE SEER TERE SERS TERE EERE TERRE PERE EERE TERE EERE EERE ERS TERRE PERE EERE TERE SPER TERE EERE PERE PERE EERE TERE STERN TERRE EERE TERE ERE SERRE TERE EERE EERE EERE PERE PERE EERE EERE PERE TERRE EERE TERRE PERE EERE TEASE TERE TERRE EERE PERE EET ea a eR NY V V MATE REED a CE aaa TC LS V V V ec a V TES s V RN V V TC LS TES V V V V V eee 3 V TC LS V V V eat V V
38. inches of vertical rack space NOTE The rack mounting ears WILL NOT support the weight of the UPS or battery bank by themselves They are only to be used to secure the UPS to the front rails of the rack Mounting rails or an equipment shelf are required to support the weight of each UPS or battery module Use the following procedure to install the UPS in an standard 19 equipment rack 1 Place the UPS on a flat stable surface with the front of the UPS facing you 2 Align the mounting ears with screw holes on the side of the UPS and secure with the supplied screws 3 If installing the Battery Module repeat above STEPS 4 For slide rail installations fasten the inner parts of the slide rails to the UPS on both sides with the screws provided CAUTION When making battery bank connections to the UPS alwasy verify the battery bank circuit breaker s are in the off position PRIOR to turning on the first battery bank circuit breaker ALWAYS DEPRESS AND HOLD THE BATTERY PRECHARGE PUSHBUTTON LOCATED ON THE UPS REAR PANEL WHILE TURNING ON THE FIRST BATTERY BANK CIRCUIT BREAKER TO PREVENT UPS DAMAGE 10 D Securing hardware slide rails and rail extensions are sold separately Contact Falcon Electric for these additional options and any assistance needed 6 Attach the two mounting brackets to the rack s mounting rails The brackets allow adjustment of up to eight inches of the slide assembly mounting position front to back on t
39. load The IGBT PWM inverter is of a very robust design and produces a pure sinewave output with a 2 voltage regulation Having a very low output impedance it can supply the high current demands of high inrush and non linear loads Battery Packs The SSG Series UPS utilizes a flame retardant battery pack comprised of four 12V 7AH valve regulated sealed lead acid VRLA batteries in each pack All SSG battery packs are interchangeable between SSG 1 5kVA 3kVA models They are easily replaced through the UPS front panel See replacement instructions outlined in this manual To maintain the optimum battery life the user should operate the UPS in an ambient temperature of 68 F to 77 F 20 C to 25 C Some SSG Series UPS models have batteries that may be rated oper ational at 20 C 55 C 4 F to 131 F at these temperatures battery life will be substantially reduced Optional extended battery modules are available through Falcon and will extend the amount of battery runtime Please refer to the exact UPS model in the attached specificaitons for the specific battery option part number Battery Charger The battery charger utilizes energy from the utility power to continuously charge the UPS batteries The charger operates in constant power mode The UPS batteries are being charged whenever the UPS is plugged in turned on and operating from utility power The internal UPS battery charger output is rated at 1 amp CAUTION When
40. making battery bank connections to the UPS alwasy verify the battery bank circuit breaker s are in the off position PRIOR to turning on the first battery bank circuit breaker ALWAYS DEPRESS AND HOLD THE BATTERY PRECHARGE PUSHBUTTON LOCATED ON THE UPS REAR PANEL WHILE TURNING ON THE FIRST BATTERY BANK CIRCUIT BREAKER TO PREVENT UPS DAMAGE 6 Lithium lon Batteries SSG1 5KRM 1 LI and SSG1 5KRM 2 Li models are equipped with optional internal Lithium lon Phospate Batteries In comparison with VRLA valve regulated sealed lead acid batteries which weigh 6 165 each the Lithium ion batteries weigh 1 8 Ibs each while supplying almost twice the battery runtime as the same model equipped with VRLA batteries CAUTION If not handeled or disposed of properly Lithium lon batteries are extremely dange rious Lithium lon Phosphate batteries must be recycled never dispose of the batteries in a land fill or trash Caution Should a model SSG1 5KRM 1 LI or SSG1 5KRM 2 LI UPS require shipment by air transporation the shipping instrucitons on the following page must be followed IMPORTANT SHIPPING INSTRUCTIONS To ship by air you need to 1 Shipper must declare Hazardous materials dangerous Goods description and proper shipping name Lithium batteries contained in equipment 2 Identification Number 3481 international 3091 USA note that 3481 will be recognized in the USA but the CFR still has 3091 since the US has not harmonized with the r
41. ol Remote Emergency Power Off RS 232 amp USB Communications Expansion Slot Chapter 2 SSG UPS Circuit Input Filter Power Factor Correction DC DC converter DC AC inverter Battery packs Battery charger Manual bypass function Automatic bypass function Output filter Chapter 3 Installation Unpacking i Inspecting the equipment Rackmount UPS setup Free standing tower installation with optional mounting feet LCD display repositioning Battery bank installation Extended battery bank information Battery bank installation procedure Chapter 4 Displays amp Controls LCD amp LED indicators amp icons Function Test button Set Alarm Silence button How to display the UPS Parameters Chapter 5 UPS Operation Operating Modes Normal On line Mode Battery Mode Bypass Mode How to turn on the UPS How to DC start the UPS How to turn off the UPS Chapter 6 UPS Setup Configuration amp Programming How to place the UPS into setup mode Setting the Green Mode Setting the UPS output voltage Setting the load segment options Chapter 7 Communications RS 232 amp USB REPO SSG1 5KRM 1 rear panel layout SSG2 2KRM 1 amp SSG3KRM 1 rear panel layout SSG2 2KRM HW amp SSG3KRM HW rear panel layout amp wiring Chapter 8 Maintenance Storing the UPS When to replace batteries SSG1 5KRM X Internal Battery Replacement SSG2 2KRM X SSG3KRM X SSGR amp SSGR X Replacement Performing a manual battery te
42. on Battery Option With Internal Lithium batteries 39 5 17 9 N A N A SSGLi 8 2U Lithium lon Extended Bank External 2U Lithium Battery Bank 39 15 N A N A Agency Approvals 1 Models UL 1778 CUL FCC Class B 2 Models CE UL 1778 CUL 2010 Falcon Electric Inc All rights reserved Falcon and the Falcon Electric logo are registered trademarks of Falcon Electric Inc All other brand names and trademarks are the property of their respective owners The information and specifications stated in this document are subject to change without notice 08 13 2010 Falcon Electric Inc 5106 Azusa Canyon Rd Irwindale CA 91706 800 842 6940 Fax 626 962 7720 www falconups com email sales falconups com 39 SSG HW Series Industrial Grade UPS PLUS 2 2kVA 3kVA Model Number SSG2 2RM 1 HW SSG3KRM 1 HW SSG2 2RM 2 HW SSG3KRM 2 HW Nominal VA 2200 3000 Electrical Input 2 Models 208 240Vac 2 Models 160 276Vac Surge Suppression IEEE ANSI C62 41 Efficiency Typical Electrical Output Watts 1540 2100 AC Voltage User Programmable 1 Models 100 110 115 or 120Vac sinewave 2 Models 208 220 230 240Vac Sinewave 0 3 Battery Mode 5 Synchronized to the input frequency in utility mode lt 3 Linear Load lt 5 Non Linear Load 1 2 Load 20 minutes 18 minutes Battery Pack Type User Replaceable Hot Swappable individual 48Vdc packs Battery packs are replaceable through the front panel without removin
43. ons How to Turn On the UPS with utility power Once installation has been complete the UPS can be powered up With utility power present turn on the UPS input circuit breaker located on the front panel The UPS will enter an Auto Test state and all of the LCD indicators will be illuminated flashing for ten seconds and then return to a normal state The UPS will start up in bypass mode and after several seconds should transfer to the normal on line mode How to DC Start the UPS without utility power In the event utility power is not available the UPS may be started up in battery mode To turn on the UPS without utility power available press and hold the BYPASS button The UPS will start on battery and supply power to the connected loads until the batteries are depleted Always recharge the batteries immediately by connecting the UPS to utility power and turning on the UPS input circuit breaker after any full battery discharge For DC start operation the load segment control must be set to Continuous Mode operation How to Turn Off the UPS To turn off the UPS While in normal on line mode press the Bypass button for one second The UPS will go into Bypass Mode Next turn off the input circuit breaker The unit will shut down after about 30 seconds While in battery mode Press the Bypass button for one second The unit will shut down after about 30 seconds 19 NOTE DURING SHUT DOWN DO NOT PRESS ANY BUTTON SINCE UPS MIGHT BE
44. ons are as follows UPSILON 2000 amp SEC Smart Mon 2 D 0 6 BAUD RATE 2400bps 5 DATA LENCTH 8 bits 5 Ix STOP BIT 1 bit 5 0 jg PARITY None oe DB 9 Connector Pin Assignment Pin 2 Function explanation I O 9 RS 232 Rx INPUT 6 RS 232 Tx QUTPUT Ground The computer RS 232 Port settings should be set to the following Baud Rate 2400 bps Data Length bits SS StopBit Ibit Z Parity 1 None Remote Emergency Power Off REPO A two pin REPO connector is located on the rear panel of the UPS The connector is shipped with a jumper wire installed to facilitate the normal operation of the UPS in the event an REPO connection is not used The REPO function provides an interface for a NFPA 70 NEC 645 11 compliant Remote Emergency Power Off REPO switch The switch must have a normally closed contact state that opens when the REPO button is depressed REPO ACTIVE When the REPO switch contacts are opened which also turns the equipment room power and UPS power off the UPS output will immediately turn off all connected loads and then will shut down within one minute When the REPO switch contacts are closed restoring the equipment room s power the UPS will restart Extemal Battery Continuous Connector 4 AC Line Communication Qutput Fuse Cord Inlet F Connector Option Interface Slot 25 SSG2 2KRM 1 amp SSG
45. port and UPSilon software may not be used The USB port may be used in conjunction with UPSilon software concurrently with the SNMP HTTP agent RS 232 amp USB Ports This UPS is equipped with 1 RS 232 and 1 USB port located on the UPS rear panel A standard RS 232C interface cable is provided to allow for the connection of the UPS to another RS 232 port found on most computers The USB port interfaces with a standard USB cable to be supplied by the end user The USB cable required is a 4 Pin USB Type A M connector 4 PIN USB Type B M connector The USB and RS 232 ports cannot be used concurrently When an RS 232 or USB cable has been connected and the supplied UPSilon Computer Shutdown and Management software has been properly installed on the connected computer a high level of UPS management and protection against lost or corrupted files is in effect Please follow the installation and setup instructions supplied on the UPSilon software CD The UPSilon users manual is also located on the UPSilon CD supplied with this unit UPSilon supports most popular operating systems Should you have special UNIX requirements please contact Falcon Sales for information and pricing of UPSilon for UNIX PINDefinition UPS PIN Definition PC Transmitted data Received data Received data Transmitted data DTE Read DTE Read 8 m Signal Ground Signal Ground 24 The supplied Falcon RS 232 interface cable pin designati
46. rating this equipment and save this manual for future reference All of the models presented herein are designed for installation and use in a temperature controlled environment free of contamination This UPS operates from utility power and contains a number of high current back up batteries this information is important to all personnel involved Please read this manual first before continuing to unpack install or operate this UPS STORAGE AND TRANSPORTATION This UPS must be handled with care and given special attention due to the high amount of energy stored within its internal sealed lead acid batteries Please retain the UPS shipping container in the event the UPS needs to be returned for service It has been designed to ship the UPS safely without shipping damage INSTALLATION This UPS must be installed in a clean environment free from moisture flammable gases or fumes and corrosive substances Operate the UPS in an indoor environment with an ambient temperature range specified by model number herein This UPS is designed for use with industrial scientific or data processing class equipment DO NOT USE TO POWER LIFE SUPPORT EQUIPMENT OR OTHER DESIGNATED LIFE CRITICAL APPLICATIONS The maximum UPS output load in watts must never exceed that shown on the UPS rating label NEVER CONNECT equipment that could overload the UPS or demand half wave rectification from the UPS for example electric drills vacuum cleaners or h
47. riginal battery pack Gently push the battery pack back into the cabinet Ensure it is tightly seated into the unit Reinstall the battery stop plate with the screws originally removed Reinstall the front panel to the unit with the screws originally removed 29 SSG2 2KRM X SSG3KRM X Standard and SSGR SSGR 1 Extended Battery Module Replacements 1 E E T 8 9 10 To replace the battery packs inside an extended battery module unplug the connected battery cable from UPS and battery module Loosen and remove the screws from the battery module front panels Remove both front panels from the module as shown above Lay the panels and screws aside for reassembly Loosen and remove the screws of battery stop plates Lay them aside for reassembly Grasp the battery pack s and pull them out of the front of each side of the module Mark the top of each pack Unpack the new battery packs Taking care not to destroy the packing Compare new and old battery packs to verify that they are same type If so proceed with next the step otherwise stop and contact Falcon Service Line up and slide in the new replacement battery packs with right polarity by verifying against the marked battery pack Reinstall the battery stop plates with the screws previously removed Reinstall the front panels to the unit with the screws previously removed Re connect the cable to the battery connector of UPS to that of the module Performing a
48. s displayed when the UPS cooling fan is in high speed mode typically during battery mode operation Fan in medium speed mode The MS Fan icon is displayed when the UPS cooling fan is in medium speed mode typically when utility is present Fan in low speed mode The LS Fan icon is displayed when the UPS cooling fan is in low speed mode typically when the UPS is in bypass 16 LCD Display Input Circuit Function Test Breaker Button Set Alarm Silence Button Bypass Oft Button Controls all models The primary front panel user controls consist of one input circuit breaker and three push buttons The switch located to the right of display is the main input circuit breaker and controls the connection of utility power to the UPS and its internal battery charger The three buttons located to the left of the LCD display are for primary manual control and program ming of the UPS From top to bottom they are designated Function TEST Set Alarm Silence and Bypass Function Test Button This button has two functions 1 Initiates internal UPS Setup mode to allow for configuration changes Setup mode is initiated by pressing both the Function Test and Set Alarm buttons down and holding them for one second 2 Manual Battery Test If depressed for less than three seconds it initiates an immediate battery test Manual Battery Test Description When the UPS is operating normally from utility power pressing the test button will
49. ss Mode automatically upon the following conditions The UPS has experienced an over temperature condition The UPS has experienced an overload condition of 101 to 110 for over 120 seconds The UPS has experienced an overload condition of 111 to 150 for over 20 seconds The UPS has experienced an overload condition of over 150 The UPS detects a fault in the battery or UPS electronics The LCD display icon configuration on the left indicates the UPS is in Bypass Mode The dark solid line shows the input connected directly to the connected load Another dark solid line shows the input power to the battery charger icon then to the battery The Fan is shown in low speed mode GREEN MODE OPERATION When Green Mode is turned on using the UPS programming interface the SSG unit will automatical ly switch to Green Mode Bypass Mode once the connected load drops to less than 396 of the UPS s rated output The load will operate directly from utility power similar to Bypass Mode The LCD display will indicate the UPS is in Bypass Mode the Green Mode bulb icon will be flashing If the load is increased to over 3 of the UPS output rating the UPS will automatically switch back to normal on line operation All SSG models are shipped from the factory with Green Mode turned off To enable Green Mode refer to the section on UPS Setup Configuration amp Programming See the green mode configuration section for further details and cauti
50. st Recycling used battery packs Chapter 9 Troubleshooting Chapter 10 Technical Support Warranty Specifications AC C ana 10 10 13 13 15 16 17 17 18 18 18 19 19 19 20 20 22 24 25 26 27 28 29 29 30 32 37 38 39 40 SSG Series Industrial Grade UPS Features True Double Conversion On Line Sinewave Design High Temperature 55 C Operation LCD Display with Advanced Monitoring Output Load Segment Control Remote Emergency Power Off REPO Input Power Factor Correction Wide Input Voltage Window Precision Output Voltage Regulation Superior Brownout Surge and Transient Protection Optional Frequency Converter Operation User Replaceable and Hot Swappable Battery Pack Optional Extended Battery Banks amp Chargers RS 232C USB amp Optional SNMP HTTP Communications UPSILON UPS Monitoring amp Management Software RoHS Compliant Two Year Warranty SSG Series Double Conversion On line UPS Block Diagram A Filter Output Current amp Power Factor DC AC aa Input Regulator Inverter T Transfer e EE Switch Filter IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS RETAIN THIS USER MANUAL This manual contains important instructions which must be followed during the installation operation and maintenance of the SSG Series UPS battery banks options and batteries Please read all instructions before ope
51. st the widest range of power problems including power failures power sags power surges brownouts line noise high voltage spikes frequency variations switching transients and harmonic distortion This manual also describes unpacking unit installation the major features of the SSG Series UPS as well as detailed operation configuration and troubleshooting The specifications section states all of the detailed parameters of operation for the SSG Series and provides general information on approvals and certifications Brief SSG Overview The Falcon SSG Series Industrial Grade UPS may be positioned vertical for desktop or floor standing applications Brackets are supplied to accommodate installation into a standard 19 inch equipment rack The SSG Series front panel features a graphical LCD display providing detailed operational informa tion at a glance The display enables the user or field service engineer to easily monitor and trou bleshoot localized power problems in addition to UPS operation UPS control and programming is easily accomplished using the Standby Function Test and Set Alarm Silence buttons Two levels of audible alarms are also provided when the unit is operating on battery The SSG Series rear panel supports the following a Load Segment Control Multiple output receptacles are grouped into one continuous and two programmable load segments The two programmable load segments may be set to shed or turn off
52. t Setup Function Function Function Function Function Function Function Bit Bit Bit Bit Bit Bit Bit B 5 e 3 z 1 0 120v or 240W On 120 ar 240 On LSCEZ LSC 2 LSC 1 LSC 1 Green 115 ar 230 On 1154 of z230 Off Low Batt Wty Loss Lowy Batt Wty Loss de 110 ar 240 Off 110 ar 220v On 100 or z08wv Off OO or 208 Off Example How to Set the UPS Output Voltage to 115Vac 1 models or 230Vac 2 Models i o1 ra Press the Function Test and Set Alarm Silence buttons at same time and hold them for one second The unit will emit one alarm beep and then enter the Configuration Mode Press the Function Test button eight times to move the dot to function BIT O Press the Set Alarm Silence button turn off no dot Status BIT 7 Press the Function Test button one time and move the dot to function BIT 1 Press the Set Alarm Silence button to turn on dot Status BIT 7 Press the Set Alarm Silence and Function Test buttons at same time again and hold for one second The alarm buzzer will sound one short beep to acknowledge the UPS has stored the settings You must now restart the UPS before the new voltage setting will be in effect How to Set the UPS Load Segment Control Options Function Bits 3 4 5 amp 6 Three conditions of automatic load segment control may be programmed for two separate output load segments Additionally one continuous load segment is provided Per the mod
53. the Set Alarm Silence button once to turn on dot Status BIT 7 4 Press the Set Alarm Silence and Function Test buttons at same time again and hold for one second The alarm buzzer will sound one short beep to acknowledge the UPS has stored the settings B Setting load segments to automatically turn off the load segment at low battery 1 Press the Function Test and Set Alarm Silence buttons at same time and hold them for one second The unit will emit one alarm beep and then enter the Configuration Mode 2 Press the Function Test button repeatedly and move the dot to function BIT 4 for load segment 1 or BIT 6 for load segment 2 3 Press the Set Alarm Silence button once to turn on dot Status BIT 7 4 Press the Set Alarm Silence and Function Test buttons at same time again and hold for one second The alarm buzzer will sound one short beep to acknowledge the UPS has stored the settings C Setting load segments for continuous mode operation 1 Press the Function Test and Set Alarm Silence buttons at same time and hold them for one second The unit will emit one alarm beep and then enter the Configuration Mode 2 Press the Function Test button repeatedly and move the dot to function BIT 3 for load segment 1 or BIT 5 for load segment 2 3 Press the Set Alarm Silence button once to turn off no dot Status BIT 7 4 Press the Function Test button repeatedly and move the dot to function BIT 4 for lo
54. the Green Mode function is enabled It will be flashing when the UPS has switched to Green Mode due to the UPS output load decreasing to less than 396 of the total UPS output rating The UPS is shipped with the Green Mode disabled See Green Mode setting instructions Audible Alarm The speaker icon will be displayed during an alarm condition It will be flashing when the audible alarm has been silenced UPS Fault Condition This icon will be displayed when an alarm condition exists Refer to page 29 of this manual and attempt to correct the alarm condition Test The Test icon will be displayed and flash whenever the UPS is conducting a Self Battery Test Not on LED models Output Load The greater the load up to three vertical bars will be illuminated at the ends of the icon Each bar represents 25 of the UPS output rating Inverter Status This icon will be displayed when the UPS is in Inverter mode PFC Status This icon will be displayed with PFC is functioning Utility Power Status The Line Cord icon will be displayed when utility power is present Charger Status When the battery charger is operating the gas pump icon will be displayed Battery Mode When the UPS is in battery mode this icon will be displayed Battery Level The battery icon or LED indicates the battery capacity The more battery capacity available the more bars that will be illuminated Each bar represents 25 Fan in high speed mode The HS Fan icon i
55. to replace with VRLA batteries 3 Never dispose of the UPS or its internal batteries in a land fill The UPS and batteries must be recycled by a state registered recycler 4 For emergency information concerning A123 Model 12V7 Lithium lon Phosphate batteries call US amp Canada 1 800 232 9300 International 1 703627 3887 5 Never store a UPS containing Lithium lon batteries temperatures above 650C 6 Never attempt to replace the internal battery fuses Batteries Must Be Replaced if internal Battery Fuse is blown T 8 Never Apply a Short Circuit Across The Batteries as Personnel Injury Fire or Explosion May Result DANGER NEVER ATTEMPT TO CONNECT AN EXTENDED BATTERY BANK CONTAINING VRLA LEAD ACID BATTERIES TO A UPS CONTAINING INTERNAL LITHIUM ION PHOSPHATE BATTERIES Manual Bypass Function A manual bypass button is located on the SSG front panel When the UPS is operating from utility in the normal on line state depressing this button will cause the UPS to transfer to bypass Depressing the bypass button again will return the UPS to the normal on line condition Automatic Bypass Transfers The SSG Series UPS will automatically switch to bypass to energize the connected load when the UPS is first turned on encounters an overload encounters an over temperature condition or upon a UPS failure condition Should any of these events occur the UPS will transfer to bypass mode sound an audible alarm and provide a b
56. toxic A battery can present a risk of electrical shock and burns due to high short circuit Current AY CAUTION Observe all warnings cautions and notes before replacing batteries Batteries can present a risk of electrical shock and burns due to high short circuit current The following precautions should be observed when working on batteries Remove watches rings and other metal objects Use tools with insulated handles Do not lay tools or metal parts on top of batteries Do not attempt to alter any battery wiring or connectors Attempting to alter wiring can cause injury Do not dispose of batteries in a fire The batteries may explode Refer to your local codes for disposal requirements Do not open mutilate the battery packs or batteries Released electrolyte is harmful to the skin and eyes It may be toxic 32 9 0 TROUBLESHOOTING Audible Alarms The SSG Series UPS features audible alarm codes to alert the user of potential problems Please refer to the following table to identify and resolve alarms and the conditions causing the alarms Alarm and Possible Cause Three short beeps continuously e The UPS is in Battery Mode e Utility voltage out of range Check the input voltage Four short beeps continuously The UPS is in Battery Mode e Utility Frequency out of range remove the input power and check the input frequency Five short beeps continuously Che
57. ument are the only warranties that d product back to the end user For defective th life support equ the battery is allowed to discharge below the ted warranty is not transferable aS uss iJ AK n ii H s Ip EI LIC Wig oer ae duct must be returned to Falcon No product can be returned i Fe Wa 0 it a 0 3 FALCON ELECTRIC INC ii unauthorized repairs or modifications or use of unauthorized i ij iN un in conjunc Th ET LI 5 C SS 2 X TN MEET Y MN el Ec IIT 22226 ie Pc 522255 pot 254 Sages e E e P umm z ii eee Lu eS E E M m ME m SS E S REZET ees Rs uias LE cm Se eee ur D LI ML t SSC TY Imm e p Sac Sees e I ze nds et GE Rc M 674 d c ero xit TT MN 0 pat cre ZEEN po 22506 foes LIE Recess IINE oc Mey SE GI IE M e OS NEW PRODUCT LIMITED WARRANTY Return Material Author ted warranty does not cover damage caused by Falcon warrants that this product will be free from defects ted warranties set forth By a a a 1 3 M B pe Lu a oO ogee RN ad PIES IOS Re Gea 222 ey Wn ese Se i DEI A EE O Ie TEILT EIU e EIS EE PIE
58. will increase as the battery runs low low battery prior to UPS shut down Once the low battery warning is sounded there will be about one minute of battery runtime remaining After the UPS has shut down when utility power has been restored the UPS will automatically restart For approximate battery run times refer to the specifications and extended battery runtime chart in this manual The runtime is based on a resistive load being connected to the UPS output and an ambient temperature of 77 F 25 C ubi een wt The LCD display icon configuration on the left indicates the UPS is iv in Battery Mode The dark solid line indicates battery power flow to jl the DC to DC converter and on to the inverter The fan is shown in Ei high speed mode The bars inside the battery icon indicate the qo amount of battery capacity remaining each bar represents a 25 capacity increment As capacity decreases fewer bars will remain illuminated The charger icon is turned off 18 BYPASS MODE OPERATION The UPS will automatically transfer to Bypass Mode in the event it is overloaded experiences an internal failure and for the conditions listed below When in bypass the UPS will transfer the con nected load directly to the incoming utility power When in bypass mode Battery Mode will not be available However the utility power will continue to be passively filtered by the UPS Additionally the UPS will sound an audible alarm and switch to Bypa
59. ypass indication on the LCD display Output Filter As with the input filter stage the output filter maintains conducted EMC and RFI levels below FCC Class B limits 3 0 INSTALLATION Unpacking The SSG Series UPS may be shipped in a number of boxes depending on the model and configuration ordered The number of boxes you have received should be as indicated MODEL BATTERY MODULE NUMBER OF BOXES SSG1 5KRM X n a internal battery pack 1 box shipped SSG2 2KRM X 1 battery module 2 boxes shipped SSG3KRM X 1 battery module 2 boxes shipped If you have not received the proper number of boxes please contact Falcon Electric Customer Service at 1 800 842 6940 This UPS is shipped complete with all cables required for operation including UPSILON software and rackmount ears for 19 rackmount shelf mounting A full list of the box contents is provided as follows SSG1 5KRM X SSG2 2KRM X SSG3KRM X Box 1 contains Box 1 contains UPS module with fitted battery pack UPS module without battery RS 232 cable RS 232 cable software CD software CD Manual Manual 19 rack ears screws 19 rack ears screws Box 2 contains Battery module Battery connection cable Keyhole hardware 19 rack ears screws 1 set of mounting plates amp securing hardware Inspecting The Equipment Visually inspect the UPS for freight damage If any equipment has been damaged during shipment keep the shipping cartons and packing materials for th
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