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Operating instructions Ørsted

1. pue uisiueuo ui ayeouqn pue ue o waisAs Inajiesag Ajquasse 1usuoduoo 8 uess o u J aoe de Jo 1sn pe pue peay Buliaa s jo Zeyd yoouD pe y Buas 4 uono dsul dais ON Further maintenance every 2 000 km 125 miles gt x x XX x gt x gt x gt x x x x lt qnu ajeougnj pue ue o qnu uA 1u0 Jo Aejd Buneaq y Buiuo ouny 09 ji 4sn pe uolsu ayods yoouD Ayessaoou ji no uni eIpei pue e1 e 40 WI UA JESI pue 101 YOOYD anss ld ute aif 1ISNPY pe n pue aBewep sas yo u syed ue O S 1 SU HL S VAA A quiasse 1u uoduoo uleuo yeoliqni 9 ueg s uess o u ji aoejdas eam 10 64 y99uO H LUI 10 SMOIOS 2 YOOUD sued Ile uea 19300 08 8580 18 A quasse q uodulo2 75 x x KK gt x pe uu1 y Sulseo yeoliqni X uea Buue q 1 yS9eiq woyoq punowaq ji aoejdau Bueaq jeyoesg woyoq Jo ejd YISYD 14 Wy do Buiua sey ep d pue yueio y99uO faess oau ji aoejdau R M 40 JoyOouds axe epad 9 YUL ue O lep d Buue q apisul yueio qui sse juauodwoy x gt x x H Wy SA 19S XE YOOYD 0 Josuos AU JO 974S 9 11 WU y Bununowop inoylim re Buisn JOSUSS WIN1 ue O 1018 uA
2. Ayessadou ji Se d i Beuuep so s didpue1s yoouD a sadidpue s ay jo s oeuns ulpils vodsa y10 uoisuadsns uesjo A a ja dwod YAO JUOJJ xxx uoljedsul adid 1sod ajppes ayeougn 9 ueg ppes uu s sieq pueu UO SA 19S YOOYD ji Se d 1 pue syoes0 104 slu uoduio5 09 lppes sod ppes uu s sieq pueu uueuj iquv sse Ju uoduioo dais ON User manual doysyJom 3sijeloads gzy au Jo d le s lmeubis eq Butuonoun 10 yojims dols J0 OW YOUMS yeouuqni pue Buluonouni 104 1oqs u 11eq uo Jopuijfo yoouD uess o u J aoejdelsnfpe spei aps Aloneg ay jo 944S 9 juawubije 09 eBieyo pue ajejs s yeq yoouD yepdn iewlJos yuauno UNY 10119 9 Buiuonouny Joy Aejdsip y99uO UOIJOBUUOD 19914109 40 SjUIOf ajqeo YIOYD uess o u J oeyd l Jo ue o pue UOISOIIOD 40 sjoe juoo Bn d 00 uess o u J t oe d 1 spu q Buyeyo s5upye lq Buiua se sodod 10 soul yoo 9 Ul 1S S anup 2911799 9 quu sse zuauodwop LL ress o u ji snipe G um s 9 Buiuonouny 103 wa sAs Buys yoouD SMAIOS 2 USIUBDI wajsAs BunuBi j pue1s apis yoes pieno OL x x Kou rolH pue uonoun yeiq YOOYD 1 LUI 10 SA 19S wajsAs YL1q YOOYD ss ulu I 10 wajsAs ayeiq u
3. 00 uess o u J oeyd l Jo ue o pue UOISOIIOD 40 sjoe juoo Snid 00 aess o u ji aoejdas spu q Buijeyo sBune iq Bulu lse Jodosd 104 seul y99uO yoo 9 Ul 1S S anup e2l119 quu sse LL ress o u ji snipe Bues 9 Buiuonouny 103 wa sAs Buys yoouD SMAIOS 2 USIUBDI wajsAs BunuBi j pue1s apis yoes pieno OL x x Kou rolH pue uonoun yeiq YOOYD 1 LUI 10 5 wajsAs YOOYD ss ulu I 10 wajsAs ayeiq uess o u ji lo ayesg inss id yeiq yo99uO ress o u ji oeyd i sped ayeiq yo9uO S SSOQ OYEIQUEI wajsAs ayeig quu sse juouodwod 6 x x XxX y wuy JO an llel p uusiueuo ui in j ie 9p BY uo SMAS je YOOYO aess o u ji isnfpe juowysnipe uisiueuo ui Inajiesop yOouD aess o u ji aoejdas uonsunj pue JO sijays 19 N0 pue p109 wajsAs Inajiesop y99uO n lles p pue wsiueyoow ayeouqn pue ue o waisAs Inajiesag jqui sse q uodulo 8 ress o u Ji aoe da Jo 1sn pe pue peay BuiJoagjs jo Aejd Buweog yooyo pe u 2 uono dsul dais ON First inspection after 200 km 125 miles no later than 300 km 185 miles x xxx qnu ajeougnj pue uesjo junouj q qnu uA 1u0 Aejd Buueaq y Suluolyouni 09 uess o u ji 4sn
4. DA Operating instructions rsted 14045300 DPL Contents 1 0 ntroduction 2 0 Important information 3 0 Your A2B 4 0 Familiarising yourself with the functions of your A2B before your first journey 5 0 Display and motor operating instructions 5 1 1 Important instructions please take note 5 1 2 Intended use of the neodrives components 5 1 3 Acceptable operating conditions places of use 5 1 4 Standard scope of supply 5 1 5 Technical details 5 2 Controller 5 3 smart Man Machine Interface sMMI 5 3 1 Fitting and removing the sMMI 5 3 2 Functions of the sMMI 5 3 2 1 Switching on and off 5 3 2 2 Start menu 5 3 2 3 Dynamo function and lights switch on routine optional 5 3 2 3 Selecting the assistance level 5 3 2 5 Activating recuperation 5 3 2 6 Braking assistant 5 3 2 7 Pushing aid ou 12 16 16 16 17 17 18 20 20 22 23 23 24 25 26 27 28 5 3 2 8 Date and time 5 3 2 9 Travel modes 5 3 2 10 Display of travelling information 5 3 2 11 Display of information and warnings 5 3 2 12 Easy Display mode 5 3 2 13 Other settings 5 3 2 14 USB port 5 3 2 15 Programming options for the specialist dealer 5 3 2 16 Firmware updates and their transmission 5 3 2 17 Information on the sMMI plugs 5 4 Thermal management 5 5 Motor 5 5 1 Removing the drive wheel 5 5 2 Attaching the drive wheel 5 6 Cleaning the motor and sMMI 5 6 1 Motor 5 6 2 sMMI 5 7 Transp
5. Thoroughly clean the A2B after long journeys and preserve it using a commercially available anticorrosive agent For the purposes of environmental protection we ask you use care products economically and only use products which are marked as environmentally friendly Road salt can cause major damage if the vehicle is used during the winter Do not use warm water increased salt induced corrosion Immediately clean the vehicle after the journey using cold water thoroughly dry the vehicle treat parts subject to corrosion using wax based anticorrosive agents 10 0 Tecnical details General technical details 17 Overall dimensions 1 720 mm x 650 mm x 1 000 mm 20 Overall dimensions 1 745 mm x 650 mm x 1 070 mm Unladen weight without battery 22 4 kg Unladen weight with battery 25 9 kg Permissible maximum load 160 kg Permissible maximum luggage rack load 25 kg Maximum speed with motorised assistance even terrain 25km h 15 5 mph NOTE limited Maximum range even terrain without tailwind or headwind without stopping starting lowest assistance level Up to 120 km 74 5 miles 67 11 0 Warranty and safety information Hero Eco Warranty 1 Definitions 2 1 1 1 The following definitions stipulated in this clause shall apply to the vvarranty Goods means n connection vvith the A2B the frame the motor system motor and motor control the lithium ion battery an
6. cloth 5 7 Transport The following information must be observed when transporting the Pedelec by car Protect all components of your Pedelec from moisture and dirt by taking appropriate measures Remove the battery and sMMI from the bicycle before attaching the Pedelec to your car s bicycle rack The weight that you have to lift particularly for a roof bicycle rack is thus reduced Always transport the battery and the sMMI inside your car When transporting the Pedelec inside your car e g in an estate car the sMMI and battery should also be removed to avoid damage during loading and the journey In case of carrier systems featuring down tube clamping make sure that the battery mounting rail is not crushed damaged when tightening the clamping device Ensure that the cable ends cannot cause damage to the Pedelec or your car during transport Check all the Pedelec s contacts for possible foreign matter or moisture after transportation To ensure safe operation all plug connections in particular must be free from dirt and foreign matter User manual as well as completely dry Never put your Pedelec on its gear box side during transport for instance in a car boot lt could be damaged in this way 5 8 Warnings When not in use do not expose your Pedelec to strong sunlight for long periods This can cause the motor to heat up and in extreme cases not be able to operate at full power Plastic parts also
7. 78 1 0 ntroduction Congratulations on your purchase of the new A2B rsted the e bike that will significantly change your mobility A2B has set itself the goal of redefining your daily mobility together vvith you and getting you from A to B in style Driving an A2B is more fun than driving a car avoids the frustrating process of looking for parking spaces saves on fuel costs and at the same time protects the environment You can redefine your paths vvith the A2B VVhether you ride your A2B to work for shopping or just for fun you will rediscover your vvorld n order to take the idea of travelling familiar paths differently doing everyday activities in differently from before and changing our behaviour into account vve named our A2B models after various individuals These individuals have strongly influenced and changed our everyday life thanks to their ideas inventions and developments n the case of the A2B rsted the name chosen for the bike is an hommage to Hanna Christian rsted a Danish physicist and chemist whose research and discoveries in the field of electrical engineering first made the use of electricity possible 1 1 ntended use of your A2B Your A2B equipped with the neodrives drive system is a Pedelec Pedal Electric Cycle for usual transport of one person on public roads Any adjustments and repairs to the A2B and its components shall only be regarded as intended use insofar as they are stated Us
8. The date and time can also be set individually The set time is shown in field 1121 of the start menu while the date is only used for internal calculations in the sMMI As for the functions already described in the previous sections you can access the various submenus from the start menu as indicated above to set the date and time see overview provided in section 3 You can modify the required parameters here 5 3 2 9 Travel modes Three travel modes BOOST TOUR and ECO are stored in the sMMI In Eco mode the torque and thus the maximum available motor power is automatically reduced by about 40 thereby reducing power consumption At the same time the agility is also modified so that the drive responds better The ECO travel mode is especially suitable for journeys in which the battery charge needs to yield the longest distance possible In the Tour mode 75 of the maximum motor torque is available Performance and range are both at a high level Moreover the heat generation in the motor see section 4 Thermal Management is moderate in this mode so that long steep inclines can be managed very well in the Tour mode User manual n the Boost mode you obtain the full drive performance t is suitable for quick rides in the city incl powerful starting at traffic lights The full Boost performance may not be sustainably available Under rough conditions such as steep uphill rides the drive performance may be reduced
9. please contact your A2B specialist dealer N Brake disks and pads must be free from oil and grease 8 6 Tyres Check the tyres for damage cracks and unusual or heavy wear and tear The tyre should sit properly in the rim Regularly check the fit of the bead in the rim Check that the tyre tread is free from any foreign bodies and the valve stands out straight from the rim Damaged or worn out tyres should be replaced immediately Take your A2B to an A2B specialist dealer or a qualified bicycle mechanic to have the tyres repaired and or replaced as necessary In the unlikely event that you get a puncture you should be familiar with the proper method for removing and remounting the front and rear wheels 61 8 7 Removing and remounting the wheels Removing the front vvheel 1 Loosen the quick release on the front vvheel hub by turning the lever avvay from the hub until it is fully opened 2 Turn the adjusting nut on the hub opposite from the quick release ANTI CLOCKVVISE until the nut and the quick release unit stick out from the safety edges on the fork end 3 The front wheel can now be easily removed from the hub N Your A2B is equipped vvith a front vvheel vvith quick release for easy removal and mounting of the front wheel Please observe the instructions on the quick release system to ensure proper handling f you do not observe the correct procedure for fastening the front quick release then the front vvheel may com
10. time you start your Pedelec Proceed as follovvs Put the sMMI on its dock 5 as described in section 3 1 The connection to the motor and the battery is automatically established and a vvarning Firmvvare update is running appears instead of the start menu A live bar graph also shovvs the progress of data transmission Once the data is fully transmitted the screen display automatically changes to the start menu see section 3 2 2 Check the settings if any which you have stored in the sMMI They may have been changed by the update Do not interrupt the update process for example by removing the sMMI from its dock This may cause damage 35 5 3 2 17 nformation on the sMMl plugs f you need to remove the sMMl plugs leading to the battery please observe the follovving information vvhen reconnecting them The sMMI plug and the socket on the cable leading to the battery must be correctly aligned with each other when connected Both parts are quite hard to connect This however prevents moisture ingress during operation Do not bend the attached cables by any means when connecting the plug and the socket There is a risk of breaking the cable User manual 5 4 Thermal management A combination of three temperature sensors an intelligent software control and patented air circulation ensure optimal cooling of the motor This means better and longer performance on gradients or with heavy trailer loa
11. A2B s battery has a slot for a Rack Time luggage rack adaptor This adaptor can be ordered through your A2B specialist dealer using the order no 625450098300 and installed on the bicycle This adaptor enables you to install various luggage transport options from Rack Time You can from choose either luggage baskets or a range of saddle bag solutions Alternatively you can just use the base plate and a standard Racktime luggage rack Please ask your A2B specialist dealer for information about the various options and the best solution for your needs No matter which solution you choose please be aware of the following when transporting your luggage 1 Your A2B s battery is equipped with an integrated LED rear light When riding at dusk or in the dark please ensure that your luggage is fixed in such a way that the rear light is not covered either completely or in part since this results in a high risk of not being noticed by other road users 2 Make sure the luggage is safely attached to the luggage rack and cannot fall off while riding Ensure that loose tightening straps or other objects cannot get into the spokes while riding 3 Observe the maximum permitted load of 25 kg in addition to the bicycle s standard fittings on the rear of the bike Do not overload the luggage rack 4 This vehicle is not designed or approved for transporting a second passenger transporting a child in a fitted child seat or for pulling a trailer User manu
12. Name Battery type Rated capacity Rated voltage End of charge voltage Total energy Maximum discharge current Ambient charging temperature Ambient operating temperature Number of cells Protection class Weight 1865023 Lithium ion 11 25 Ah 37V 42 5V 416 VVh 30A 0 C to 40 C 10 C to 45 C 50 IP54 about 3 25 kg US18650NC1 Lithium ion 14 5 Ah 36V 42 5 V 522 Wh 30 A 0 C to 40 C 10 C to 45 C 50 IP54 about 3 25 kg Subject to technical and design modifications based on continuous further development Please keep these operating instructions for future reference These operating instructions can also be downloaded from our website at www weareA2B com 45 User manual 6 1 6 The main elements at a glance Battery Battery casing Keys Charger socket motor connection On off button LED energy display LED rear light O Q P G N On the Pedelec 7 Battery rail Battery charger 8 Charging cable plug 6 2 Safety instructions and vvarnings 4 Read and take not of the following safety instructions and warnings before installing the battery and starting the charging process Non compliance with the safety information and instructions may result in damage to the product or electric shocks fire and or severe injuries The lithium ion battery contains chemical substances which may cause dangerous reactions if the present safety instructions
13. Quick release Ensure that the quick release on the front wheel is correctly adjusted and has a firm fit In case of inadequate adjustment and securing of the quick release the front wheel may come loose during the ride leading to severe or even fatal injuries and or material damage N Stem and handlebars Make absolutely sure that the screws of the handlebar clamp see 3 5 and the stem see 3 6 are tightened using the specified torque Battery Check the display before the ride to ensure that the battery has been sufficiently charged for the planned distance f any aspects regarding the use and servicing of your A2B are unclear please contact your A2B specialist dealer 59 8 0 Maintenance Have your A2B checked and serviced regularly by an A2B specialist dealer in accordance vvith the servicing schedule see section 13 of these operating instructions and at least once a year 8 1 Wheels The front and rear vvheels should be aligned centrally in the fork and the frame Regularly check the wheels for correct spoke tension and rim alignment Do NOT use your A2B if the spokes are damaged or missing The wheels should run smoothly and without any horizontal or vertical wobble 8 2 Hub bearings Regularly check the fit of the hub bearings by lifting the wheel from the ground and turning it while trying to move the rim sideways between the fork or the frame There should not be
14. Startup 6 3 1 nformation on the operating modes The battery essentially has two operating modes t is either in Active mode or in Deep Sleep mode When being in Active mode the battery consumes at least 5 mA per hour own consumption of electronics To keep the own consumption as low as possible the battery automatically switches into the so called Deep Sleep mode after 48 hours 6 3 2 Insertion of the battery Put the battery s front end into the two rails located on the connector box Place the battery on the luggage rack and slightly push it downwards until the lock snaps into place with a click While doing so the electrical connection to the wheel is automatically established Press the lock until it snaps into place in its casing The battery can now no longer be removed from the luggage rack 51 6 3 3 Switching the battery on f the battery has been used vvithin 48 hours it does not need to be svvitched on The Pedelec is operable and can be svvitched on via the sMMI and started If the battery is being started for the first time or if it has not been used for more than 48 hours Deep Sleep mode it must be switched on Briefly press the button All LEDs 5 flash three times to indicate that the battery has been switched on Your Pedelec is now operable and can be switched on via the sMMI and started o f the motor cable has not yet been connected to the battery the batter
15. age faster under intense sunlight If high temperatures caused for example by uninterrupted operation or while stopped owing to sustained exposure to sunlight cause the system to stop let the motor cool down for about 10 minutes before continuing your ride The maximum speed non motorised operation of the system is 75 km h When exceeding this speed you endanger the electronic components which could be damaged in the worst case The maximum speed is logged by the system 5 9 Error indications and possible solutions The system cannot be switched on no indication on the sMMI display Has the battery been correctly inserted into its holder Have all plugs been correctly connected Are there any deposits such as metal filings on the magnetic battery plug Please check this very carefully Is the battery awake After 48 hours without being used the battery goes into a deep sleep and must be reactivated by pressing the battery button once Has the sMMI lock been activated by the specialist dealer If so the sMMI only operates with the designated motor see section 3 2 14 Anti theft measures Do the sMMI contacts on the dock spring back properly Press the 8 pins into the dock one after the other using your finger Check if the pins spring back If the pins are stuck use contact Spray The battery cannot be charged Are there any deposits such as metal filings on the magnetic charger plug Careful
16. always need to be switched off so that the correct switch on routine can be run when they are switched on again lf contrary to the above routine the Pedelec is switched on when the lights are switched on then a warning symbol will be shown on the display In this case switch off the Pedelec and the lights and proceed as described above 5 3 2 4 Selecting the assistance level Your desired assistance level 5 possible levels can be permanently stored in the sMMI by your specialist dealer as part of a travel profile This level will be available instantly after switch on of the sMMI and will be shown on the sMMI s display as bar element 9 You can also change the assistance level manually at any time using the buttons 1 UP and 3 DOWN on the controller thereby increasing or reducing the number of the individual white bar elements in the field 8 according to the assistance level you require When switching off the Pedelec any changes made using the controller buttons are not stored When restarting the Pedelec therefore only the assistance level stored in the travel profile will be available According to the selected assistance level field 6 indicates the distance that can be travelled using motorised assistance The higher the selected assistance level the more energy is consumed by the motor The range which can be achieved is reduced accordingly lt gt 25 When the Pedelec is stopped plea
17. any movement to the side If you notice that a wheel is moving to the side the hub bearings must be adjusted or replaced 8 3 Rims The rims must be smooth and should not have any cracks bulges or flat areas Take your A2B to your A2B specialist dealer as required to have the wheels repaired and or adjusted User manual 8 4 Drive chain Your A2B is equipped with a high quality chain This chain must be cleaned regularly and lubricated using a synthetic lubricant recommended for bicycles 8 5 Brakes Check the hydraulic brake lines for signs of vvear and fraying Pull the brake lever tight and check vvhether the brakes are operating properly Make sure that the rotors are free from any residues and oil Never vvait until the brake pads are completely vvorn out Replace the brake pads as required f the brake pads look vvorn out or the brakes do not respond as usual you should ask your A2B specialist dealer to check and replace the brake pads The brakes are less effective if the road is wet f you have to travel in wet weather always remember that your A2B has a longer braking distance Ride slower keep a larger distance between yourself and other road users and start braking earlier than usual Any non compliance with these safety measures may lead to accidents resulting in severe or even fatal injuries and or material damage If you have any questions on the use of the brakes
18. are not complied with The manufacturer does not accept any liability for damage resulting from the non compliance with these instructions 6 2 1 Safety instructions and warnings for use of the battery The battery should be fully charged before using it for the first time The battery may only be used at temperatures between 10 C and 45 C The battery must not be exposed to heat e g radiators or fire External heat may cause the battery to explode In the unlikely event of the battery overheating or catching fire the battery must under no circumstance come into contact vvith vvater or other liquids The cell manufacturers recommend sand as only appropriate extinguishing agent Your Pedelec consumes energy each time it is used We therefore recommend charging the battery after each use if possible The battery may only be used for supplying power to the neodrives components Any further use is subject to the written consent of the manufacturer The battery must not be opened or disassembled Improper opening or wilful destruction of the battery involves the danger of severe injuries Moreover opening the battery will result in the warranty claim being voided Never connect the battery contacts in the socket to metallic objects and ensure that the contacts never come into contact with metallic objects for example with metal filings If the socket is dirty clean it using a clean and dry cloth Never immer
19. at night Make sure before every ride that the rear and side reflectors are fixed properly positioned and clean Lights Your A2B has a headlamp and rear lamp to make sure you are noticed at night Ensure that the lights are operative and clean before every journey Brakes Check the brakes before every journey The left brake lever activates the front wheel brake the right brake lever activates the rear wheel brake Brake pads VVhen checking the brakes the entire brake system must be checked without fail Brake pads are subject to normal wear and tear and will wear out over time Never wait until the brake pads are completely worn out Ask your A2B specialist dealer to check the brake pads and replace them if necessary User manual Pedals Ensure that the pedals are properly fixed and have a firm fit before every journey Saddle Ensure that the saddle is correctly adjusted and has a firm fit see 3 4 before every journey Tyre pressure Your A2B is fitted with very durable bicycle inner tubes to prevent punctures Bicycle tyres however usually lose pressure over time Poorly inflated tyres might fail prematurely and mean that you have to use more power pedalling power and motor power to move your A2B forward Low tyre pressure reduces the possible range for each battery charge The recommended tyre pressure for the front and rear wheel tyres is 3 5 bar AN
20. do not understand any instructions in this user manual please ask your A2B specialist dealer or contact our customer service at A2B DE heroeco com 3 0 Your A2B 3 1 Components xu PSN User manual Saddle seat Saddle post Quick release Front splash guard Front tyre Front wheel rim Front disk brake and rotor Pedals pedal crank and chainring Chain Motor Stand Rear wheel rim Rear tyre Derailleur and freevvheel Reflector Rear splash guard Battery LED rear light Z reflector on battery Battery plug Frame sMMI Headlamp Quick release front wheel 3 1 Components moo Right hand brake lever for rear wheel brake Left hand brake lever for front wheel brake Shift lever Right pedal Left pedal 3 2 Replacement of components fitting of accessories Before mounting any components or accessories including different tyres you should ask your certified A2B specialist dealer if they are appropriate for your A2B Please read and observe the instructions for the respective components or accessories you have bought for your A2B Please observe the manufacturer s instructions for the components or accessories if they are different from these instructions N Like all mechanical components your A2B is subject to wear and tear The user must particularly watch out for wear and tear under higher workloads If a component s life cycle is exceeded
21. of the assistance level see section 3 2 4 9 Set assistance level see section 3 2 4 10 Selection of recuperation see section 3 2 5 11 Various alternating information and warning indications see section 3 2 11 shown here remaining battery capacity 12 Display of various travelling information see section 3 2 10 The letter M for setting the menu functions is only shown in the left lower third of the display while at a standstill For safety reasons various functions cannot be selected while riding A All parameters that you change will be permanently saved and will be available each time the sMMI is switched on For this reason the display of your Pedelec may differ from the illustration User manual 5 3 2 3 Dynamo function and light svvitch on routine optional The neodrives motor features a dynamo function and supplies the headlamp on your Pedelec vvith povver even if the battery is flat not attached or defective Thanks to this function a standard bieycle dynamo on the front wheel is not required n the normal Pedelec mode the bieycle headlamp is supplied vvith 36 volts from the battery pack When switching on the bicycle lights a certain sequence must be followed for electronic query routines 1 Switch on the Pedelec before switching on the lights Switch on the lights only when the Pedelec shows readiness to travel on the display for about 3 seconds 2 After the end of the journey the lights
22. pe uolsu ayods yoouD uess o u ji isnfpe 4no uni eIpei pue eJo e 40 WL UA JESI pue JUL YOOYD aunssaJd ute aif snipy pe n pue aBewep sas 09 syed ue O S 1 SU L S VAA A quiasse 1u uoduoo uleuo yeoliqni 9 ueg s uess o u ji aoejdas eam 10 sjuauodWo9 y99uO H LUI 10 SMOIOS 2 YOOUD sued Ile uea 19300 08 8580 18 A quasse q uodulo2 73 xox pe uu1 y Sulseo yeoliqni X uea Buue q yoeiq woyoq punowaq ji aoejdau Bueaq jeyoesg woyoq Jo ejd YISYD 14 Wy do Buiua sey ep d pue yueio y99uO ressaaou ji aoejdau R M 40 JoyOouds axe epad 9 YUL ue O lep d Buue q apisul yueso A quasse juauodwoy H Wy SA 19S XE YOOYD 0 Josuos AU JO 974S 9 11 WU y Bununowop inoylim re Buisn JOSUSS WIN1 ue O 1018 uA Ayessadou ji Se d i Beuuep so s didpue1s yoouD a sadidpue s ay jo s oeuns ulpils vadsa uoisuadsns uesjo A a ja dwod YAO JUOJJ uoljedsul adid 1sod ajppes ayeougn 9 ueg a ppes wajs sseqo pueY UO SA 19S YOOYD ji Se d 1 pue syoes0 104 slu uoduio5 09 lppes sod ppes uu s sieq pueu uueuj iquv sse Ju uoduioo dais ON User manual doysyJom 3sijeloads gzy au Jo d le s lmeubis eq Buluono
23. rail Your specialist dealer should record the identification engraved in the keys in the documents delivered with the Pedelec so that the keys can be reordered if required Please check therefore that the key identification has been recorded in the documents If not please record it yourself Any keys may only be reordered via the Burg specialist dealer as of October 2013 6 7 Cleaning the battery Never use cleaning benzine thinners acetone or similar agents for any cleaning work Only use commercially available household cleaning agents and disinfectants isopropyl alcohol The charging cable plug on the charger and the motor cable plug may only be cleaned using a dry cloth Never spray off the battery using a steam jet air ejector or similar devices User manual 6 8 Disposal Electrical and electronic appliances must be disposed of separately from household waste at governement disposal centres provided for this purpose The proper disposal and separate collection of old appliances is intended to prevent potential damage to the environment and health lt constitutes a prerequisite for reusing and recycling used electrical and electronic appliances Detailed information on the disposal of your old appliances is available from your community your waste disposal service the specialist dealer who you bought this product from or your sales representative This only applies to devices which are installed and sol
24. the power cable or the charger cable Never pull the power cable to disconnect the charger from the mains socket 49 Do not subiect the cable and plug to pressure Excessive stretching or bending of the cables pinching of a cable betvveen a wall and a window frame or placing of heavy objects on a cable or plug may lead to an electric shock or fire Lay the povver cable and the attached charging cable in such a vvay that nobody can step on it or stumble over it and that both cables are not subject to any other damaging effects or influences Do not operate the charger if the povver cable the charging cable or the plugs fixed to the cables are damaged All damaged parts must be replaced immediately by the authorised specialist dealer Do not use or disassemble the charger if it has received a hard blovv was dropped or was damaged in any other way Take the damaged charger to an authorised specialist dealer to have it repaired The charger must not be used by children Do not disassemble or modify the charger Do not cover the charger during the charging process and do not place any objects on it Never short circuit the poles of the charging plug using metallic obiects Ensure that the power plug has been firmly inserted into the socket Do not touch the plugs with wet hands Do not use the charger plug and or the mains plug if they are wet or dirty Clean the plugs using a dry cloth before inserting them User manual 6 3
25. this component may suddenly become inoperative leading to severe or even fatal injuries Please therefore watch out for signs of wear and tear such as cracks scratches and changes of colour in areas which are subject to high strain e g on the frame fork wheels and handlebars indicating that the life cycle has been completed or even exceeded Have worn components replaced immediately by your specialist dealer Ai you do not check components or accessories for fitness and install use and maintain them properly this can lead to severe or even fatal injuries The use of non original components or spare parts may endanger your A2B s safety and void the warranty User manual The replacement of components or fitting of accessories will be made at your own risk since the fitness reliability or safety of these parts for use with your A2B may not have been checked by Hero Eco 3 3 Adjusting the brake levers Are you able to easily operate the brake levers If not take your A2B to an A2B specialist dealer to have the angle of the brake levers adjusted Alternatively you can adjust the brake levers angle yourself as indicated below 1 Loosen the screw below the brake lever using an appropriate Allen key 2 Adjust the angle as required 3 Tighten the screw and make sure the brake lever is held securely in place For adjustment of the brakes you should take your A2B to an A2B specialist dealer 3 4 Adiusting the s
26. 3 months Store the battery in a cool and dry place vvhere it is safe from damage and unauthorised access To obtain an optimum battery life eycle the battery should be stored at a temperature from 18 C to 23 C and a humidity of 0 to 80 percent The state of charge should be 70 percent Check the battery s state of charge every 3 months during storage and charge it to 70 percent if required 6 2 3 Safety instructions and vvarnings for the charging process Only charge the battery in a ventilated dry and dust free environment Never charge the battery in the presence of or close to flammable liquids or gases Do not expose the battery to any kind of moisture vvater rainvvater snovv etc during charging Do not charge it in areas in which the battery could come into contact vvith moisture User manual The battery should only be charged at temperatures between 0 C and 40 C If you try to carry out a charging process beyond this temperature range the battery s automatic system will automatically switch off the charging process The battery achieves its maximum life cycle if charged at temperatures between 10 C and 30 C Only use the intended chargers to charge the battery Your specialist dealer will give you the relevant information Using an inappropriate charger may lead to malfunctions and result in a shorter life cycle of the battery There is also a danger of fire and explosion After
27. 5 6 4 Removal of the battery 6 4 1 Svvitching off the battery The battery is switched off using the sMMI controller see neodrives sMMI and motor operating instructions VVhile doing so the battery is first put into Active mode for 48 hours This means that the sMMI can be reactivated at any time during this period vvithout having to svvitch on the battery first The povver required in this context is minimal 6 4 2 Removing the battery Open the cover flap on the luggage rack battery Put the key into the lock on the luggage rack battery Push the key slightly into the lock and vvhile dolng so turn it into any direction lf the lock was turned by about 45 degrees it comes out about 8 mm and automatically releases the lock Keep on turning the key into any direction and while doing so pull it slightly outward When the starting position is reached the key can be pulled out of the lock Pull the lock A on borrom of the battery and lift it upwards using the carrying handle Store the battery in a clean place 53 6 5 Charging the battery Completely charge the battery before using it for the first time The battery s state of charge is usually 3006 upon delivery The battery may be charged from any state of charge vvithout affecting the life cycle The battery achleves its maximum life cycle if charged at an ambient temperature between 10 C and 30 C
28. 5 3 2 13 Other settings Your sMMI has a German user interface as standard If required an English interface can also be activated The sMMI motor and battery pack software status can also be requested via the Information menu item The language activation or status requests are carried out similarly to the procedures already presented in the previous sections via various menus and submenus 33 5 3 2 14 USB port The sMMI has a USB port 14 which is primarily used by your specialist dealer for maintenance and diagnosis Make sure the rubber cover fixed above is always fully inserted and seals the port If the sMMI is not fully sealed moisture can get inside and steam up the display from inside 5 3 2 15 Programming options through the specialist dealer Your neodrives drive system has been optimally adjusted for your A2B at the factory so there is usually no need for any changes If individual changes are required owing to your preferences the following parameters can be programmed Speed of the forvvard pushing aid Set to 6 km h in the factory settings maximum legally permissible value This value may only be reduced Standard assistance level The assistance level which is always available after svvitching on the Pedelec Adjustable from O 5 value 3 is preprogrammed in the factory settings sMMI standard settings Language settings time format 12 24 h User manual sMMI lock The sMMI can optionally b
29. 6 5 1 Connecting the charger The battery 1 does not have to be removed from the Pedelec to charge it but may remain there Only the motor cable plug 9 needs to be detached see section 4 2 Proceed as follows Insert the charger plug into the socket on the battery The two parts are automatically correctly aligned and locked by a magnetic lock Charge the battery in accordance with the specifications in the charger s operating instructions Also observe the instructions for the charging process contained in section 2 3 AN Before inserting the plug into the socket make sure that both parts are clean and do not contain any metallic particles If they contain metallic particles these particles must be removed using a clean dry cloth User manual 6 5 2 Charging process When charging the battery follow the charger s operating instructions Also observe the safety instructions and warnings included in sections 2 3 and 2 5 6 5 3 LED indications during charging process The following table shows the battery s LED indications during the charging process While in operation or in case of storage 100 81 ROC LED1 LED5 continuously illuminated 80 61 ROC LED1 LED4 continuously illuminated 60 41 ROC LED1 LED3 continuously illuminated 40 21 ROC LED1 LED2 continuously illuminated 20 11 ROC LED1 continuously illuminated 10 0 ROC LED1 flashing During charging 100 ROC LED1 LED5 co
30. 8 A quasse q uodulo2 71 pe uu1 y Sulseo yeoliqni X uea Buue q 1 woyoq punowaq ji Se d i Bueaq yociq uuolloq Jo ejd yOayD 14 uuy do B l se ep d pue Yyueso y99uO uess o u ji aoejdau eam 40 JoyOouds axe fep d 9 YUL ue O lep d Buue q apisul yueio A quasse juauodwod H WU SA 19S XE YOOYUD 0 Josuos AU JO 974S 9 11 WU YOOYD y Bununowop inoyim ne Buisn JOSUSS WINl1 ue O 1018 uA Ayessadou ji Se d i Beuuep so s didpue1s yoouD a sadidpue s ay jo s oeuns Bulpi s vadsa y10 uoisuadsns uesjo A a ja dwod YAO JUOJJ adid 1sod ajppes ye liqni 9 ueg ppes uu s sieq pueu UO SA 19S YOOYD uaess o u ji Se d 1 pue s49849 104 slu uoduio5 YIOYD lppes sod ppes uu s sieq pueu uueuj iquv sse Ju uoduioo uoljedsul dais ON User manual doysyJom 3sijeloads gzy au Jo d le s lmeubis eq Butuonoun 40 yojims dojs J0 OW YOUMS yeouuqni pue ueajo Suluol oun 104 jojs As neq uo s pul yoouD uess o u J aoe delsnfpe spes apis Aloneg au jo 944S 9 JuawubBije 09 eBieyo pue ajejs s yeq yoouD yepdn UNY s po 10119 9 Suluonoun Joy ejdsip yOoyD UOIJDBULOD 19914109 104 sJuiol ajqeo
31. al 5 The total permitted weight for your A2B must not be exceeded The maximum total permitted weight is indicated in the specifications 6 Distribute the weight of your luggage or the objects to be transported evenly on both sides of the luggage rack 7 Please remember that luggage or other loads present on the luggage rack alter the handling of your A2B This applies in particular to steering and braking responses N Failure to observe these directions may lead to severe or even fatal injuries and or material damage At the end of your first journey f you have any questions or feel that your A2B has not yet been adjusted and adapted to you as well as possible then we recommend that you contact your A2B specialist dealer before using your A2B again Your range Factors affecting the range Support level Battery charge level Use of the correct gears for your speed Tyre pressure Front vvheel bearing and both brakes tight bearings or rubbing brake blocks will reduce the range Driver s weight more energy is required to accelerate a heavy person Your speed and the wind conditions quick pedalling into a strong headwind reduces the range Terrain riding on soft areas or uphill requires more efforts Frequent starting and stopping full power from a standstill uses the most battery power Maximising your range Completely charge the battery before every journey Check the tyre pressure regularly and inflate the tyr
32. cessary works carried out and using it appropriately The following sections of these operating instructions only describe the use of the neodrives components installed on your A2B and correspond to the latest version of this technology at the time of printing The manufacturer of the neodrives components reserves the right to make changes resulting from further development of the mechanics or software or from statutory requirements According to the manufacturer of the neodrives components misuse of the neodrives components installed on your A2B includes but is not limited to the following Use of the drive system contrary to the instructions and recommendations in these operating instructions Exceeding the technical performance limits defined in the present operating instructions Technical modifications to the neodrives components Modification of the neodrives components software Unauthorised installation or use of the neodrives components on bicycles other than the A2B Pedelec supplied to you 5 1 3 Acceptable operating conditions places of use neodrives components may be operated at temperatures betvveen 10 C and 45 C Observe the safety instructions and hazard warnings included in the individual sections of the present operating instructions The restrictions on the acceptable operating conditions e g maximum climbing power permissible maximum obstacle height maximum user weight etc contained herein mus
33. connected The manufacturer does not accept any liability for damage to it Any further use is subject to the written consent of the caused by misuse of the battery manufacturer O Before starting your journey read all safety instructions These operating instructions only describe the use of the neodrives and hazard warnings contained in the individual sections of these battery and corresponds to the latest version of this technology at operating instructions and all other enclosed documents the time of printing The manufacturer reserves the right to make changes resulting from the further development of the mechanics or software or from the statutory requirements According to the manufacturer misuse of the battery includes the following 6 1 3 Acceptable operating conditions places of use The battery may be used at ambient temperatures between 10 C and 45 C Also observe the information on acceptable operating conditions contained in the Pedelec manufacturer s operating instructions This manufacturer s restrictions on the acceptable operating conditions must also be follovvedl Observe the safety instructions and hazard vvarnings included in the individual sections of the present operating instructions 6 1 4 Standard scope of supply neodrives components Battery incl 1 pair of keys Battery rail for attaching the battery already mounted on the Pedelec the present operating instructions 6 1 5 Technical details
34. d all other components of the A2B excluding the tyres inner tubes and brake bads A2B means Light electric vehicle manufactured and distributed by Hero Eco 2 Guarantee Periods means 5 years from the date of delivery of your A2B for the 2 2 frame tvvo years from the date of delivery of your A2B for the motor system motor and motor control one year from the date of delivery of your A2B for the lithium ion battery two years from the date of delivery 2 3 of youe A2B for all other A2B components excluding the tyres inner tubes brake pads and handles Hero Eco means Hero Eco Ltd You and your mean The original purchaser of the A2B buying it from an authorised A2B specialist dealer User manual Hero Eco guarantees that upon delivery of the A2B to you and for the specified period the goods 2 1 1 2 1 2 2 1 3 2 1 4 2 1 5 correspond to the relevant description with respect to all major aspects and based on any conditions or information contained in brochures promotion or other documents are of a satisfactory quality are appropriate for the purposes specified by Hero Eco or all reasonable purposes that you use the goods for do not have any major defects relating to construction material and workmanship comply with all applicable statutory and regulatory requirements with regard to the sale of the goods in Europe Hero Eco provides this warranty in addition to your statutory claims relating to goods
35. d in European Union member states and subject to the European directive 2002 96 EC In countries outside the European Union different regulations on the disposal of electrical and electronic appliances may apply 6 9 Liability The manufacturer shall not accept any liability if the battery was is operated improperly the battery was is started contrary to the present operating instructions the battery was is operated with inadequate battery charge repairs or other works were are performed by unauthorised persons the battery was is used contrary to the intended use 7 0 Important safety precautions before your first journey Make sure that you and your A2B are prepared for a safe and pleasant ride ALWAYS wear an approved bicycle helmet If you lend your A2B to some else you should always lend them an approved helmet as well NEVER transport another person on your A2B Overloading your A2B by transporting another person may cause severe or even fatal injuries FOLLOW all traffic rules Always ride on the correct side of the road in the direction of the traffic and not in the opposite direction Beware of vehicle doors Remember that the doors of vehicles in front of you might be opened Be very careful in wet weather VVhen the road is wet the braking distance of your A2B might be twice or three times as long Ride slower prepare for stopping in plenty of time and brake earlier Wet roads are slipp
36. discretion 3 2 1 refund the costs of the defective goods in whole or in part or 3 2 2 replace the defective goods or 3 2 3 repair the defective goods 4 2 4 4 Limitation of liability If you or Hero Eco does not comply with this waranty subject to clause 4 2 neither party shall be liable for any losses which may result for the other party except for losses which are a foreseeable consequence of the non compliance with this warranty Neither you nor Hero Eco shall be liable for losses due to non compliance with this warranty by Hero Eco especially including but not limited to 4 2 1 loss of income or earnings 4 2 2 loss of business 4 2 3 loss of expected savings 4 2 4 data loss or 4 2 5 any lost time Clause 4 2 however shall not prevent claims with regard to foreseeable loss of or damage to objects in your possession This clause shall not in any form cover or limit the liability of Hero Eco for 4 4 1 death or personal injuries due to the Hero Eco s negligence or 4 4 2 fraud or fraudulent misrepresentation or 4 4 3 any other matter in which it would be illegal or unlawful for Hero Eco to exclude or attempt to exclude its liability 69 User manual 12 0 Disposal Hero Eco supports the professional disposal and recycling of our products In case of need please take your vehicle or vehicle components to a local disposal facility Our specialist dealer or customer service may assist you with disposal Plea
37. ds Advantage protection against premature overheating in case of long gradients or heavy loads longer assistance on hills higher efficiency and thus lower battery consumption since the motor is optimally cooled About the theory Like all drives gearless wheel hub motors are also optimised with regards to an operating point consisting of speed load and power Our wheel hub motors are designed for operation in the speed range between 15 km h and 25 km h and with a nominal drive power of 250 watts They achieve their highest efficiency and range in this speed and power range which means that the energy supplied is optimally converted into drive energy VVhenever a motor is operated beyond its optimum operating point its efficiency decreases This results in the energy no longer being optimally converted but rather a proportion of the energy supplied being converted into heat Because of this the range decreases and the heat must be discharged n neodrives motors this heat is discharged through a large contact surface inside the motor stator carrier to the dropout or chainstays of the bicycle frame Cooling ribs inside and outside the drive casing additionally ensure the greatest possible heat exchange vvith the surroundings Heat vvhich cannot be discharged results in the drive motor being heated up The neodrives vvheel hub motors monitor both the energy supplied and the temperatures in the motor Any damage throu
38. due to heat generation see section 4 Thermal management In Boost mode the range will also be smaller than in the other modes To activate the required mode press the controller button 2 while in the start menu see section 3 2 2 to access the next submenu Select Menu in the submenu and in the selection window which then appears select the Travel mode item Another window will then be opened in which you can activate the required mode After having completed the activation you return to the start menu by pressing the button 2 for several times The ECO and SPORT travel modes can only be selected when the bike has stopped not while travelling The parameters stored in the BOOST TOUR and ECO modes can be adapted for your requirements Please contact your specialist dealer concerning this matter Current time requires presetting see section 3 2 8 Display of the distance travelled requires Journey Reset For this purpose navigate to the Journey Reset function Start Menu km Tour Menu Journey Reset see chart in section 3 using the controller buttons see section 2 After each activation of Journey Reset the display is reset to Zero 52 The distance you have travelled since the first startup of your Pedelec km 0 0 E Your average speed per journey The average speed is calculated Z Z SAN Ww NZ Z 10 5 from each Journey Reset on and is displayed after a travelling time k
39. e brake disk is sitting correctly between the brake calipers and is correctly adjusted AN If such installation and adjustment of the brakes is not completely clear ask your A2B specialist dealer to adiust the your A2B s brakes for you Incorrectly adjusted brakes have reduced efficiency which can lead to accidents resulting in severe or even fatal injuries and or material damage Do NOT use your A2B if you are not sure whether the brakes are working properly 63 Removing the rear wheel 1 Ensure that the battery is no longer connected to the system To that end remove the battery from the vehicle 2 Remove the cable holders on the back of the dropout and on the bottom side of the left chain stay using an appropriate Allen key 3 Disconnect the plug connectors for the povver and control cables leading to the motor User manual Loosen and remove the hub axle nuts using a 19 mm wrench Loosen and remove the torque support retaining screw on the left hand side of the dropout Remove the torque support from the A2B by pushing it from the axle Now pull the rear wheel from the frame while at the same time removing the chain from the freewheel Remounting the rear wheel Carry out the steps for removal 7 1 in reverse order A Remount the torque support Othervvise the frame may be damaged B Ensure that the rear vv
40. e loose during the ride This can lead to severe or even fatal iniuries and or material damage f you have any questions on assembling and adiusting your A2B please contact your A2B specialist dealer User manual Remounting the front wheel 1 Position the front vvheel in the fork in such a vvay that the quick release lever is on the left hand side of the fork Adjust the lever to the open position OPEN i e the lever is bent avvay from the hub and push the front wheel axle into the dropouts of the fork Turn the adjusting nut on the right hand side of the hub in clockwise direction so that you can feel resistance when closing the lever when the lever is parallel to the midline of the hub Hold the fork tightly in your left hand and push the lever towards the fork until it is closed again In order to avoid the risk of injury the lever must not stick out The lever is safely fastened if it takes effort to push it into the closed position The amount of effort is appropriate if the lever leaves a mark on the palm of your hand when pressing When the lever is closed the OPEN label is no longer visible A properly closed quick release cannot be moved any more unless it is reopened as specified above If you can move the mechanism slightly open the quick release lever turn the adjusting nut by another 180 and try again 5 Make sure that th
41. e permanently connected to the motor As a result the sMMI is only operable with this motor system and cannot be used with another motor Service interval Depending on the appropriate maintenance interval specified this interval can be set or reset by date or kilometres travelled depending on which is first Wheel circumference To correctly display the speed and comply with statutory provisions regarding speed restriction the bicycle dealer may change the wheel circumference This is only necessary if the drive wheel is subsequently fitted with a tyre increasing or reducing the original wheel circumference or if the motor has been readjusted to a larger or smaller rim This parameter may only be changed if the statutory requirements are complied with max 25 km h for Pedelecs in case of misuse the warranty and product liability will become void Furthermore illegal tampering may lead to criminal consequences if detected during police checks All changes to the travel parameters are logged in the sMMI s data storage 5 3 2 16 Firmvvare updates and their transmission to the motor and battery As part of product maintenance and to extend the range of functions firmvvare updates are occasionally available for dovvnload by specialist dealers Your specialist dealer vvill be happy to inform and advise you in this matter If an update was loaded to your sMMI by your specialist dealer the nevv firmvvare vvill be installed the next
42. e saddle post Position the saddle at the desired height Do NOT position the saddle higher than the minimum insertion mark located on the saddle post UNDER ANY CIRCUMSTANCES Push the quick release lever towards the frame until it is closed again In order to avoid the risk of injury the lever must not stick out The lever is safely fastened if it takes effort to push it into the closed position The amount of effort is appropriate if the lever leaves a mark on the palm of your hand when pressing A properly closed quick release cannot be moved any more unless it is reopened as specified above If you can move the mechanism slightly open the quick release lever turn the adjusting nut by another 180 and try again User manual 44519H uupi4 JUBISH uupi4 4 After height adjustment check that the saddle cannot be moved in any direction QA An improperly attached saddle may lead to severe or even fatal iniuries Ensure that the saddle clamp screvv saddle post saddle has been tightened using 27 Nm This user manual provides no guarantee as to the safe use of the A2B under all conditions 3 5 Adiusting the handlebars 1 Loosen the A screvvs using an appropriate Allen key 2 Align the handlebars centrally in relation to the stem 3 Tum the handlebars to achieve the desired angular position 4 Tighten the A screvvs evenly using 5 Nm 3 6 Adiusting the variable stem Alignment of the handlebar st
43. eat height The seat height may need to be adjusted Please ask your A2B specialist dealer to adjust the seat height before your first journey You can also adjust the seat height yourself as indicated below Determining the correct seat height for the rider There are several vvays of determining the correct seat height the method which can be carried out without any other equipment is performed as follows Sit on the saddle and stretch one leg Put the heel of your foot on the pedal which is at the lowest point of the crank turn Your knee should now be almost straight f you are sitting right on the saddle while in this position then the saddle height is correct Of course you do not then ride vvith your legs stretched VVhen you put your foot on the pedal vvhile in the correct riding position ball of the foot and base of the toe joint above the pedal axle the knee will still remain slightly bent at the lowest point of the crank turn if the saddle height has been adjusted correctly A short test ride vvill tell you if the saddle is too high f your pelvis tilts to the right and left in time with the pedalling rhythm then the saddle is too high If the saddle is too low you will usually only find out after many kilometres vvith pain in your knees Inside Leg Height 1 inch 2 5 cm Clearance Frame Height T Height adjustment Al 2 The seat height can be adjusted by loosening the quick release for th
44. em 1 Loosen the B screvvs using an appropriate Allen key 2 Align the stem in relation to the front vvheel 3 Tighten the screvvs evenly using 15 Nm Adiusting the angle of the stem 1 Loosen the C screvvs using an appropriate Allen key 2 Position the stem at the desired angle 3 Tighten the C screvvs to 17 18 5 Nm and ensure that the stem is alignedin relation to the front vvheel A Caution This is an A headset stem the upper screw D is a pretensioning screw and is not intended for adjusting the stem Trying to tighten screw D may result in damage to the headset A Improperly attached handlebars and stem may lead to severe or even fatal injuries Make sure the steering is free of play and can be operated easily Please contact your A2B specialist dealer if you need more help in adjusting the handlebars headset and stem 11 User manual 4 0 Familiarising yourself vvith the functions of your A2B before your first journey If you still have any questions after having read this section please ask your A2B specialist dealer to explain any unclear functions or features to you before your first journey 4 1 A2B at a glance As soon as you start to pedal vvhen the drive system is enabled you will notice that the motor will start and assist you based on the level of assistance selected making riding a bike an effortless pleasure 4 2 Starting and stopping 1 2 F
45. er manual in and permitted by these operating instructions the component manufacturer s instructions or further documents provided upon purchase of the Pedelec The manufacturer does not assume any liability for damage caused negligently due to misuse improper use or improper or omitted maintenance or repairs The driver is responsible for examining the Pedelec as required having any necessary works carried out and using it appropriately These operating instructions describe the use of your A2B and its components and correspond to the latest version of this technology at the time of printing The manufacturer reserves the right to make changes resulting from the further development of mechanics the software or from the statutory requirements Hero Eco Ltd Berlin office Reichenberger Str 124 Berlin 10999 www wearea2b com The A2B rsted electric bicycle is hereinafter referred to in short as A2B 2 0 mportant information This user manual contains important information on safety performance and maintenance Please read it carefully before your first journey n case of delivery by your A2B specialist dealer your A2B should be fully assembled and charged If not please contact us immediately as your guarantee vvill become void othervvise Please ensure that all users of your A2B read and understand the following important information According to the StraBenverkehrszulassungsordnung StVZO Make sure that you
46. ery be careful in curves and when turning Make sure that you are seen by others In dim lighting and in the dark you should wear light clothes ideally with reflective stripes Remain attentive when cycling VVatch out for moving and stopped vehicles Special note for parents or guardians As parents or guardians you are responsible for the child s activities and safety when using the A2B You must ensure that your A2B is correctly adjusted for the child your A2B is in good and safe operating condition you and your child have learnt and understood how to safely use the A2B you and your child have learnt understand and comply with the local applicable regulations relating to motor vehicles bicycles and traffic you and your child observe the generally accepted rules of behaviour for safe and responsible cycling you and your child have read this manual and you have discussed the warnings functions of the A2B and operating procedures with your child before letting the child use the A2B 57 Check your A2B before every journey VValk around your A2B before every ride and check the brakes tyres and fit of all major fastening elements Have your A2B serviced in accordance vvith the servicing schedule and checked at least ONCE a year by a certified A2B dealer Your safety depends on your A2B s roadworthiness Reflectors Your A2B is equipped with rear and side reflectors to make sure you are noticed
47. es to a pressure of 3 5 bar front and rear tyres Have your A2B serviced regularly to ensure that the wheel bearings are rotating freely and the brake blocks do not rub on the brake disks Keep the total weight as low as possible Ride at low speeds Use the energy saving mode as often as possible and assist the motor by pedalling on your own Lubricate the chain and derailleur using a special chain spray for bicycles 15 User manual 5 0 Operating instructions for the smart Man Machine nterface SMMI motor and control interface 5 1 1 Important instructions please take note Please pay attention to alldocuments enclosed with your A2B and all notes both those included in this user manual and those on stickers attached to the bicycle 5 1 2 Intended use of the neodrives components Your A2B equipped with the neodrives drive system is a Pedelec Pedal Electric Cycle for usual transportation of one person on public roads Any adjustments and repairs to the A2B and its components shall only be regarded as intended use insofar as they are stated in and permitted by these operating instructions the component manufacturers instructions or further documents provided upon purchase of the Pedelec The manufacturer does not assume any liability for damage caused negligently due to misuse improper use or improper or omitted maintenance or repairs The driver is responsible for examining the Pedelec as required having any ne
48. ess o u ji lo ayesg inss id yeiq yo99uO ress o u ji oeyd i sped ayeiq yo9uO S SSOQ OYEIQUEI wajsAs ayeig quu sse juouodwod 6 x x x x x gt x y wuy JO an llel p uusiueuo ui in j ie 9p BY uo SMAS je YOOYO aess o u ji isnfpe juowysnipe uisiueuo ui Inajiesop yOouD aess o u ji aoejdas uonounj pue le1s 104 sijays 19 N0 pue p109 wajsAs Inajiesop YOOYUD pue uusiueuo u snojjeJop pue ue o waisAs Inajiesag jqui sse 1usuoduoo 8 xox ress o u Ji aoe da Jo 1sn pe pue peay BuiJoagjs jo Aejd Buweog yooyo pe u 2 uono dsul dais ON Further maintenance every 2 000 km 1250 miles 77 saw 008 7 doysyJom 1sI elo ds gizy ou jo dwejs sunzeubis aJeg wJ 000 03 194e sajiw OG7 L L doysyJom sijeldads gizy au Jo dwejs aunjeubis aeg UN 000 81 194e saw 000701 doysyJom 1sI elo ds gizy au Jo dwejs sunyeubis leq Wu 000 9 494e seu 092 8 doysyJom 191 210905 gizy ou Jo dwejs sunzeubis aeg Wy 000 7 Joye saw 0092 doysyJom 191 210905 gizy 1 Jo dwejs aunyeubis leq UD 000 G 194e saw 0029 doysyJom sijeldads gizy au Jo dwejs sunzeubis UD 000 0 Joye saw 000 4 doysyJom 191 210905 gizy 1 Jo dwejs ainyeubis wJ 000 g 194e solu o94 doysyJom 191 210905 gizy 1 yo dwejs aunyeubis wy 00079 194e
49. gh overheating ovving to overload can thus be avoided This however results in the motor performance available to the rider being reduced to avoid overheating If a temperature of 80 C is exceeded in the motor electronics the motor control reduces the supplied power and thus the assistance This is indicated in the sMMI by the thermometer symbol shown opposite see section 3 2 11 As the temperature increases the power is continually reduced This means the greater the temperature increase in the motor the less drive power can be obtained and the less assistance is available When the motor cools down the energy supplied is increased again and the drive power increases This control of drive power according to the motor temperature is infinitely variable so that there is always asistance available but the motor cannot be damaged by overheating In practice The above aspects in practice lead to dependence on the outside temperature the total weight incline terrain cadence air pressure and speed These factors may lead to a temperature which causes the power or assistance to be reduced This however does not mean that a fault or failure has occurred in the drive you can proceed with less assistance In extreme cases a short term complete shutoff may occur 37 Extreme example an incline of 10 12 at an altitude of 500 metres a total vveight of 120 kg loose terrain a maximum assistance level a t
50. heel is centred in the frame before safely tightening the hub axle nuts using 60 Nm C Make sure that the brake disk is sitting correctly between the brake calipers and the wheel is turning freely without the brake blocks rubbing on it N if such installation and adjustment of the brakes is not completely clear ask your A2B specialist dealer to adiust the your A2B s brakes for you Incorrectly adjusted brakes may have reduced efficiency which can lead to accidents resulting in severe or even fatal injuries and or material damage Do NOT use your A2B if you are not sure whether the brakes are working properly D Check the correct fit of the chain on the front and rear chainrings E Reattach the cable holders to the dropout and the frame 65 9 0 Vehicle cleaning o Rubber and plastic parts must not be damaged vvith aggressive or penetrating cleaning agents and solvents A Always carry out a brake test after cleaning and before starting a journey A Do not use any steam cleaners or high pressure blast cleaners The high water pressure may damage seals the battery and the entire electrical system Only use a soft sponge and clear water for cleaning Only repolish it using a soft cloth or leather Do not wipe away dust and dirt using a dry cloth scratches to the paint and on the coverings User manual o Do not use paint polishing agents for plastic parts
51. ions of the sMMI 5 3 2 1 Svvitching on and off Svvitching on To switch the sMMI on press the menu button 2 on the controller After a couple of seconds a vvelcome screen vvill appear follovved by the start menu shovvn opposite f functions are already activated or the battery is not fully charged the display of your 5 may differ in parts from the illustration Switching off To switch off your Pedelec you need to press button 2 on the controller for about 2 seconds while the start menu is displayed By doing so you access the submenu shown opposite In this display you can jump up or down using buttons 1 and 3 on the controller Any selected field is displayed within a U shaped border Select the Switch off field and briefly press button 2 Your Pedelec will now be switched off Automatic switch off If your Pedelec is not used for 10 minutes the system will automatically be switched off Pressing the menu button again will switch the system back on AN Do not switch off your Pedelec by removing the sMMI this may damage the electronics SO lt 4 Zur ck Ausschalten Menu 23 5 3 2 2 Start menu As described in section 3 2 1 the start menu shown in the opposite illustration will appear upon startup Explanation 6 Approximate value of the distance in km which can be travelled at the preselected level of assistance remaining range 7 Display of the current speed 8 Selection
52. know and observe the rules of behaviour Road traffic approval regulations a bicycle must be equipped for safe and responsible cycling When riding the A2B there is with two operative brakes which are independent of each other always a risk of severe fatal injuries or material damage resulting a clearly audible bell headlamp rear lamp pedal reflectors side from an accident By deciding to ride the A2B you assume full reflectors for wheels or integrated reflective strips on the tyre and responsibility for this risk front and rear reflectors Your current insurance policies might not include accident Your A2B is suitable for riding on paved streets and paths insurance coverage for using the A2B Please consult with your Therefore do not ride away from paths or off road Do not use insurer or insurance agent concerning this matter the A2B for crossing water for off road jumps or for sports This user manual provides no guarantee as to the safe use of the events A2B under all conditions We recommend that you always wear an approved bicycle helmet when using the A2B and additionally that you wear light or reflective clothes at night Important symbols o ndicates a potentially dangerous situation which may lead to a severe injury material or equipment damage or unvvanted system failure if this situation is not prevented Indicates useful or other important relevant information If you have any questions or
53. ly check the charger plug and the battery socket for deposits ls the ambient temperature lt 0 C The battery cannot be charged below 0 C Always charge the battery at room temperature Observe the information on the charging process provided in the charger s operating instructions in particular the error codes No motor assistance sMMI operative motor assistance not available First check that the motor cable and motor plug are correctly aligned with each other see section 4 1 ls an error message appearing on the display If so follow the appropriate recommendations see section 3 2 11 Was the switch on routine for the lights observed see section 3 2 3 ls the system permanently in recuperation mode If so check the brake lever switch located on the rear wheel brake lever only for sMMIs with brake cable for proper fit Has the sMMI been correctly attached to the dock see section 3 1 Recuperation the downhill assistant does not work Is the battery charge level 59006 Recuperation only works with a battery charge level of lt 90 ls the current travelling speed less than 15 km h Recuperation is not possible below 15 km h Is the current travelling speed more than 28 km h Recuperation is not possible above 28 km h The assistance levels cannot be changed while stopped You have activated the pushing aid in the menu As soon as you start to pedal you can select the assistance levels Alterna
54. m h Tour of 10 minutes 5 3 2 10 Display of travelling information bike computer functions 00 00 The time in which you have ridden one or more journey any time for Tour which the Pedelec is stopped is not included The travelling time is Before during and after a journey various calculated from each Journey Reset on 2 values and information are shown in field 0 12 The current power consumption in Amp res and saved regularly They can be adjusted A 1 as normal by briefly pressing the menu button 2 on the controller to show the Your rider performance in watts Explanation subsequent function The travel mode that you have activated BOOST TOUR or ECO 31 5 3 2 11 Display of information and vvarnings The battery s remaining capacity is shown in field 11 as standard Depending on the travelling situation information and warnings can also be indicated in the field as shown below JAN Z ZAN VAN Ww s S Display of the battery s capacity standard representation The battery s remaining capacity is shown step by step with a decreasing white bar ss The battery s charging process 1 The battery charger is plugged in and the battery is being charged only for battery models which are charged via a second charging socket which is why the power connection from the battery to the sMMI does not have to be disconnected 2 The battery is charged using energy from the motor recupe
55. ns The specified range can be achieved under optimum travelling conditions e g even terrain recently charged batteries ambient temperature of 20 C smooth journey etc with a driving power of 100 watts and a pedalling power of 100 watts Subject to technical and design modifications based on continuous further development These operating instructions can also be downloaded from our website www weareA2B com 19 5 2 Controller The controller fitted to the handlebar of your A2B is used to access menus and activate functions in the sMMI The follovving functions are stored Button 1 UP one step upvvards Button 2 confirm menu button or selection Button 3 DOWN one step dovvnvvards User manual 5 3 smart Man Machine Interface sMMI The sMMI is attached to your Pedelec s handlebar or stem You can access various functions and activate or deactivate parameters using the controller s buttons see section 2 For some functions you can also permanently store various parameters in the sMMI s software see section 3 2 15 Please contact your specialist dealer regarding this matter they vvill be happy to inform and advise you For further information an overview of the sMMI s menu structure follovvs Display start symbol Start menu Activation assistance level Activation recuperation Activation pushing aid Display speed Display remaining range Display remaining energy Display travelling info
56. ntinuously illuminated 99 81 ROC LED1 LED4 continuously illuminated 80 61 ROC LED1 LED3 continuously illuminated 60 41 ROC LED1 LED8 continuously illuminated 40 21 ROC LED1 LED2 continuously illuminated 20 11 ROC LED1 continuously illuminated 10 0 ROC LED1 flashing 12 345 o f a fault occurs during the charging process all LEDs vvill illuminate Check if all criteria such as ambient temperature properly fixed charging plug etc relating to the charging process have been fulfilled in accordance vvith the present operating instructions and those enclosed vvith the charger o Do not leave the charger connected to the mains after the charging process is finished After the end of the charging process the charger must first be disconnected from the mains socket and then from the battery pack o Alvvays check the battery packis state of charge before starting a journey t should be fully charged before starting the journey so that motorised assistance is available at any time o The batteries may only be charged in a dry room at a temperature between 0 C and a maximum of 40 C O Observe the information in the operating instructions enclosed with the charger Follovv the safety instructions and vvarnings relating to the battery provided in sections 2 1 to 2 5 of these operating instructions 55 6 6 Keys The battery s scope of supply includes two keys for locking the battery in the battery
57. ocess a symbol is shown in field 11 If the energy cannot be recovered because the battery is already charged to above 90 then the b symbol is displayed instead In this case User manual the sMMI s software waits for the battery to be partially drained then automatically switches on recuperation and changes to the a symbol Automatic recuperation optional Depending on hovv the Pedelec has been configured by the manufacturer recuperation can also be activated automatically by operating the rear vvheel brake By doing so energy is automatically fed into the battery vvhenever you brake To ensure controlled and safe braking recuperation during braking is made vvith 4006 energy recovery Recuperation may only be activated at temperatures above 0 C If temperature drops below 0 C recuperation is automatically deactivated At speeds of less than 15 km h the motor is not yet at its optimum operating point which is why recuperation cannot be activated Activating recuperation is not possible when the battery is fully charged as the battery could be damaged as a result of overcharging Recuperation can only be activated at a battery charge level of lt 90 b 5 3 2 6 Braking assistant The braking assistant can be activated before the journey if required It assists you with braking and ensures the recovered energy is fed into the battery provided that the battery is not charged above
58. old the stand up into the riding position Sit on the A2B and find a comfortable 1 Start to pedal and start the motor Put your helmet on and look for a calm place without any obstacles cars or other hazards if possible Ensure that the battery has been charged and connected correctly Activate the drive system by pressing the controller s middle button next to the left handlebar grip Do NOT sit on the A2B if it is still supported by the stand doing so you L i damage the stand and possibly the frame gt 19 sitting position assistance in this vvay 7 Test the brakes at lovv speed The left brake lever activates the front vvheel brake the right brake lever activates the rear vvheel brake If you pull the brake levers too hard a wheel may become locked which could cause you to lose control of the bicycle and fall Remember that both brake levers include a motor svvitch off device as soon as you operate one of the two brake levers the motor s power supply will be svvitched off so do not brake if the engine should remain running o Remember that both brake levers include a motor svvitch off device As soon as you operate one of the two brake levers the motor s power supply will be switched off so do not keep a brake lever pulled if the motor should remain running 8 Test the handling and reactions of your A2B Familiarise yourself vvith hovv the suspension responds to the brake
59. on the braking assistant and switches to symbol b b Important information about the t operation of the braking assistant If for example you have preset a speed of 20 km h then the system will maintain this maximum speed irrespective of the slope angle provided that the slope is steep enough to achieve the preset maximum speed This is carried out by the drive until maximum motor torque is reached If this is exceeded the braking effect gradually decreases and you will have to brake additionally on your own so as not to accelerate While the motor is regulating the travelling speed as described above power is fed back into the battery which is thus charged User manual As soon as you start to pedal the braking assistant is automatically deactivated lt will be reactivated as soon as you stop pedalling and there is no force acting on the chain or the force sensor in the wheel hub via the pedals The assistant will however only become effective if the speed is not more than 28 km h after you have stopped pedalling The assistant can be brought back into the speed range where it is automatically activated by means of manual braking 5 3 2 7 Pushing aid If you require motorised assistance when pushing e g on steep mountain slopes you can activate the pushing aid For this purpose press the controller button 2 while in the start menu see section 3 2 2 to access the next submenu Select Menu in the submenu and in the
60. ort 5 8 Warnings 5 9 Error indications and possible solutions 30 30 31 32 33 33 34 34 35 36 36 38 38 40 41 41 42 42 42 42 6 0 Battery operating instructions 6 1 1 mportant instructions please take note 5 1 2 Intended use of the neodrives components 6 1 3 Acceptable operating conditions 6 1 4 Standard scope of supply 6 1 5 Technical details 6 1 6 The main elements at a glance 6 2 Safety instructions and warnings 6 2 1 for use of the battery 6 2 2 for storage of the battery 6 2 3 for the charging process 6 2 4 for transportation and shipping 6 2 5 for the charger 6 3 Startup 6 3 1 Information on the operating modes 6 3 2 Insertion of the battery 6 3 3 Switching the battery on 6 3 4 Display of the state of charge 6 4 Removal of the battery 6 4 1 Switching the battery off 6 4 2 Removing the battery 44 44 44 45 45 45 46 47 47 48 48 49 49 51 51 51 52 52 53 53 53 6 5 Charging the battery 6 5 1 Connecting the charger 6 5 2 The charging process 6 5 3 LED indications during the charging process 6 6 Keys 6 7 Cleaning the battery 6 8 Disposal 6 9 Liability 7 0 Important safety precautions before your first journey 8 0 Maintenance 9 0 Vehicle cleaning 10 0 Technical details 11 0 Warranty and safety information 12 0 Disposal 13 0 Servicing schedule 14 0 Product registration 54 54 54 55 56 56 56 56 57 60 66 67 68 70 70
61. ration see also section 3 2 5 cS Warning The battery is flat No power can be taken from the battery motorised assistance of the Pedelec is no longer available Please charge the battery as soon as possible using the charger supplied User manual Braking assistant active While travelling downhill your Pedelec is automatically braked within the preset limits see section 3 2 6 V Service reminder The service interval of your Pedelec has expired Please arrange a service appointment with your specialist dealer The display can be reset by your dealer using diagnostic software N Warning Temperature problem In case of extremely long and steep inclines especially in BOOST mode the drive generates heat leading to an automatic reduction in performance inside the motor from a temperature of 80 C This is shown on the display by the temperature warning signal Thanks to the intelligent multipoint thermal management monitoring see also section 4 the motor will never overheat The performance is reduced to such an extent that there is no chance of any damage Very rarely e g heating by external heat sources the system may be svvitched off entirely until temperatures return to within the range of acceptable operating values Warning General fault A fault has occurred in the system motorised assistance is no longer A available Please contact your specialist dealer Warning S
62. ravelling speed of lt 10 km h and a cadence of 60 rpm mean operation in an unfavourable range at low efficiency and travelling range and at the same time high heat generation This will lead to a reduction of the drive power Tip By selecting a lower gear with higher cadence the Tour or Eco travel mode and or a reduced level of assistance and or taking a short break during which the drive can cool down again you can continue to cycle at optimal performance 4 The motor must never be externally forcibly cooled using water This may cause damage and does not provide very much cooling since the inside of the motor in particular becomes hot 5 5 Motor The drive wheel of your Pedelec can be removed from the bicycle frame at any time such as for cleaning or in case of a puncture Proceed extremely carefully when removing the drive wheel and when remounting it afterwards and in particular observe the manufacturer s information and instructions for the various components fitted to the wheel especially the brake disk Note For better clarity the following charts only show the drive motor integrated in the wheel but not the complete drive wheel 5 5 1 Removing the drive wheel Record or make a mental note of the cable installation and the fixing points for the cable fixers before removing the drive wheel First loosen and remove all cable fixers attaching the cable 16 coming from the motor and cables and s
63. rer s specifications on mounting and the tightening torque If the wheel is correctly fixed to the frame the motor can be connected to the cable end leading to the battery While doing so ensure that the plug 15 is correctly aligned with the socket 17 The rounded surfaces A and B must be aligned with each other Fasten all cables and supply lines to the bicycle frame using cable fixers and carry out a final functional test Make sure the cable is installed correctly since the cable could get caught in the brake disk drive or spokes if the cable is incorrectly installed leading to wheel locking and subsequently the rider falling off A Observe the manufacturers instructions and specifications for the various components fitted to the wheel at all times during mounting work This applies in particular to the brake the gear box and the quick release A Never install the motor without the torque support 20 This would lead to a write off twisting off the cable In this case all warranty or guarantee claims shall become void N Carry 5 cable fixers with you alongside your repair tool in order to be able to refasten any loose cablessecurely during a journey N Mounting or removing the drive wheel is best carried out with the Pedelec turned upside down resting on the handlebars and saddle Remove the sMMI fixed to the handlebars first to avoid damage 5 6 Cleaning the motor and sMMI Never u
64. rmation Various vvarning indicators Transmission of the softvvare updates to the motor Back Svvitching off Menu Back Tour Reset Travel mode Braking assistant Pushing aid Settings o k Boost Tour Eco On Off On Off Back Easy Display Date Time Language Units Information Speed selection 21 5 3 1 Fitting and removing the sMMI Fitting Place the sMMI 4 in the correct position the neodrives logo faces the rider and turned to the left at an angle of about 30 degrees in relation to the dock 5 see illustration Turn the sMMI 4 clockwise on the dock 5 by 30 degrees applying slight pressure so that both components are aligned to each other While doing so the electrical connections to the controller motor and battery pack are automatically established Removing Turn the sMMI 4 anticlockwise on its dock 5 by about 30 degrees While doing so the electrical connections are disengaged and the sMMI 4 can be removed The sMMI must be switched off before it is removed see section 3 2 To protect your Pedelec from unvvanted use by third parties or against theft the sMMI should always be removed from the handlebar when not in use Removing the sMMI however does not constitute a replacement for securing your Pedelec against theft by means of appropriate measures use of a bicycle lock anti theft chain or similar User manual 5 3 2 Funct
65. s being operated by the rider and the shifting of the rider s weight 4 3 Gear box Your A2B is equipped with a derailleur activated by the two pressure levers at the right hand side of the handlebar To facilitate pedalling e g at gradients you operate the large lever located in front of the handlebar and marked with A in the illustration In this way you shift down and have to pedal faster to maintain your speed If you want to go faster on the flat or downhill you shift up one gear using the smaller lever which is marked as B in the opposite figure and located behind the handlebar from the driver s point of view You can pedal slower but you have to use more effort AN Do not ever move the pedals backwards when shifting into another gear The chain could come off and you may lose control of the bicycle which could lead to accidents resulting in severe or even fatal injuries and or material damage Always pedal evenly and in a forward direction when shifting into another gear The derailleur operates independently from the motor Using the derailleur select a gear which allows you to pedal comfortably and at the same time helps the motor 4 4 Lights Turn the on off switch located on the headlamp to the applicable position to switch the lights on or off 13 4 5 Luggage rack Your bicycle model is not equipped with a luggage rack as standard however your
66. saw 0092 doysyJom sijeldads gizy 1 Jo dwejs sunzeubis wy 00077 194e uon dsul d ls ON User manual 14 0 Owner registration You should complete your owner registration card immediately and return it or register online at www wearea2b com so that we can Date of purchase send you important information in the future Thank you very much Selling specialist dealer Your A2B and certain major components have unique serial numbers You should note these numbers in case you wish to Address register any warranty claims at a later date or if your bicycle gets lost or is stolen Town postcode The vehicle serial number can be found on the bottom side of the Phone frame near the pedal crank Seller Vehicle serial number Please keep this information in a safe place The motor serial number is engraved on the left hand side of the motor hub Motor serial number Please make a note of this further important information N In order to appropriately protect your A2B from theft you should buy a high quality cable lock or a similar device Each time you leave your A2B unattended attach it to a firmly fixed object and lock it Also lock the front and rear wheels and the motor to the frame A2B Global Head Office Hero Eco Ltd 80 Coleman Street London EC2R 5BJ Germany Hero Eco Ltd Reichenberger Strasse 124 10999 Berlin USA Hero Eco nc 207 9th St San Franci
67. sco CA 94103 A2B US heroeco com www wearea2b com DE Edition 1 0 July 2014 Hero Eco Ltd All rights reserved July 2014 EN15194 79
68. se be avvare of the follovving lf the pushing aid see section 3 2 7 is activated you need to turn the Pedelec s pedals 2 to 3 times the Pedelec has been stopped before the motorised assistance will be available again you can increase or reduce the assistance level using the buttons on the controller lf the pushing aid is deactivated the motorised assistance is instantly available when moving the pedals Similarly the assistance level can also be increased or reduced when the Pedelec is standing still The field 12 of the start menu has multiple functions By briefly pressing the controller button 2 various travel information can be displayed see section 3 2 10 5 3 2 5 Activating recuperation By activating recuperation you can recover energy when travelling and feed it into the battery This is possible and advisable from a speed of 15 km h The recuperation is activated and adjusted using the controller buttons 1 and 3 One white bar element 10 means 50 energy recovery in the battery factory setting configurable Two white bar elements mean 100 energy recovery in the battery factory setting configurable Depending on the battery used and the speed a maximum of 6A to 8A is recovered in case of 100 energy recovery If you want to deactivate recuperation this is also done using the controller button 1 During energy recovery A is shown in field 12 and the charging pr
69. se call your specialist dealer or our customer service for this purpose If requested Hero Eco will carry out the disposal for you 13 0 Servicing schedule To ensure the proper functioning and related safety of your A2B you should have a service check carried out once a year or at least in the periods indicated in the table Please contact an A2B specialist dealer for this purpose and have the vehicle routinely checked This still applies even if you do not notice any problems or signs of wear and tear when using your A2B Inspection by your specialist workshop is documented in the following servicing schedule Please keep it in a safe place Checklist The following pages contain the maintenance tables which are checked by your A2B specialist dealer at the following times 1 Maintenance upon assembly 2 First inspection after 200 no later than after 300 km 3 Further maintenance every 2 000 km Maintenance upon assembly qnu ajeougnj pue Junoweq qnu uA u04 Aejd Buueaq y Suluolyouni 09 ress o u J 4sn pe uolsu ayods yoouD Ayessaoou ji 4sn pe no uni eIpei pue e1 e 40 WI UA JESI pue 01 YOOYD anss ld are asf snipy pe n pue aBewep sass yo u syed ue O S 1 SU HL S VAA A quiasse 1u uoduoo uleuo yeoliqni 9 ueg uess o u ji aoejdas eam 104 sjuauodWo9 y99uO MI LUI 40 SMOIOS 2 YOOUD sued Ile uea 19300 08 8580 1
70. se cleaning benzine thinners acetone or similar agents when cleaning the motor and sMMI Never use abrasive or aggressive cleaning agents Instead only use commercially available household cleaning agents and disinfectants isopropyl alcohol 5 6 1 Motor Your Pedelec s motor should be cleaned regularly to remove dirt ideally using a dry brush or a damp not wet cloth Do not use running water such as a water hose or even a high pressure cleaner for cleaning Riding in the rain and on wet ground however are possible without any problems Water infiltration may destroy the motor Therefore always make sure when cleaning that neither liquids nor moisture get into the motor Do not clean the motor when warm e g immediately after a journey Wait for the motor to cool down Otherwise this may lead to damage If the motor has been removed e g for cleaning it must never be held or transported by the cables otherwise there is a risk of breaking the cables If the motor has been removed from the Pedelec s frame see section 4 1 the plug from the motor and the socket of the cable leading to the battery back must be checked for contamination and cleaned before reconnection 41 5 6 2 sMMI The contacts of the sMMI dock are spring loaded and should be cleaned from time to time using a contact spray to ensure they operate flawlessly and for a long time The sMMI casing must only be cleaned using a damp not wet
71. se the battery in water The battery s life cycle depends among other things on where it is stored Therefore do not leave the battery irrespective of whether the battery is inserted or has been removed from the Pedelec in hot places for long periods of time In particular the boots of cars parked in the sun should only be used for transportation not as a general storage location The battery must not be exposed to mechanical impacts If for instance the Pedelec tilts and the battery directly hits the ground the battery must be checked by the manufacturer Please contact your specialist dealer concerning this matter A damaged battery must not be used again If the battery is damaged or defective it must be taken out of use and checked Please contact your specialist dealer and discuss further action with respect to return and repair The defective damaged battery must by no means be used again or opened Always make sure to keep the battery clean and dry 6 2 2 Safety instructions and warnings for storage of the battery Protect the battery immedialy after disconnecting it from the charger or motor Moisture or foreign matter such as metal fragments small nails filings or other conductive metals must not get into the battery 47 Do not expose the battery to any kind of moisture vvater rainvvater snovv etc during storagel Charge the battery before storage and check the state of charge every
72. selection window which then appears select the Pushing aid item You can activate or deactivate the pushing aid in the next window which is opened Once you have selected the required function you can return to the start menu by pressing the controller button 1 for several times The activation of the pushing aid is shown there with the symbol 13 Use of the pushing aid The pushing aid is used by pressing the controller button 11 As a result the motor is svvitched on and moves your Pedelec at a maximum speed of 6 km h as long as you press and hold button 1 This is shown in field 13 as a white bar element If the buttons 1 or 3 are released the motor is switched off It can only be switched on when the Pedelec Handbike is stopped If the pedals are moved during pushing the sMMI automatically changes to the preset assistance level mode see section 3 2 4 so that the selection activated there is available for you If the pedals are no longer moved the sMMI switches back to the pushing aid If the sMMI is switched off the activation of the pushing aid will remain in the programme and will be immediately operational the next time the sMMI is switched on However you first have to pedal 2 to 3 times before the motor moves the Pedelec when the button 1 or 3 is pressed The pushing aid s maximum speed can be adjusted by your specialist dealer according to your requirements 29 5 3 2 8 Date and time
73. t be observed when using the Pedelec Observe the safety instructions and hazard warnings included in the individual sections of these operating instructions 5 1 4 Standard scope of supply neodrives components Drive motor Smart Man Machine Interface sMMI Control unit incl dock 17 5 1 5 Technical details 25kmh 0000 Cartridge receiver Commercially available plug in cartridge cartridge receiver with 9 fold transmission Brake disk Diameter from 160 mm Intake torque Variable torque support can be adjusted to dropout Weight 4 36 Kg just the drive incl plugs and cable without brake disk freewheel unit cartridge User manual Smart MMI resolution XLXH Connectivity Micro B 1 1 USB 5 volt power supply 500 mA PC connection vvith diagnostic and parameterisation softvvare contacts spring loaded m2 Scratchproof quenched and tempered acrylic glass plate 55 0 sMMI weight detached 55 g Smart MMI Dock Se Controller 23 mm inside diameter 3 buttons up down menu hard wired Mounting plate Stem and handlebar mounting angle can be adjusted in 10 steps height can be adjusted using spacers Weight incl cable and remote e09 control Operating temperature 10 C to 45 C recuperation and braking assistant will be automatically deactivated below 0 C Protection class IP65 The range varies depending on the battery used the terrain and the prevailing travelling conditio
74. the battery pack without fail in case you need it for transport Discuss transportation with your specialist dealer before dispatching the battery 6 2 5 Safety instructions and warnings for the charger A Read and observe all instructions and warnings enclosed with the charger and the following safety instructions and warnings before starting the charging process Only use the intended chargers to charge the battery Your specialist dealer will give you the relevant information Using an inappropriate charger may lead to malfunctions and result in a shorter life cycle of the battery There is also a danger of fire and explosion The charging process is automatically ended as soon as the battery pack is charged Overcharging is therefore not possible After the end of the charging process we recommend disconnecting the charger from the mains socket first and then from the battery pack Never use a charger other than the one recommended by your specialist dealer Do not expose the charger to any kind of moisture water rainwater snow during charging Do not carry out the charging process in areas in which the charger could come into contact with moisture Be careful if condensation occurs If the charger is brought from a cold area into a vvarm one condensation may form n this case vvait until the condensation has evaporated before using the charger This may take several hours Never carry the charger by
75. the end of the charging process the charger must first be disconnected from the mains socket and then from the battery Ensure adequate air circulation as soon as the battery is charged Only charge the battery under supervision Damaged batteries must not be recharged or used again Damaged battery chargers damage to the plug casing cable must not be used 6 2 4 Safety instructions and vvarnings for transportation and shipping of the battery Lithium ion cells are used in the A2B neodrives battery Therefore relevant statutory provisions are applicable to the transportation and shipping of the battery which must be strictly complied with For instance a defective battery pack must never be transported in aircraft If your battery is defective please take it to your specialist dealer in person since the shipping of lithium ion batteries by post or through other carriers is stricly regulated In this case we also recommend that you contact your specialist dealer Since the transport regulations may change annually we strongly recommend that you contact your travel operator airline or shipping company before going on a trip to obtain information on the current applicable regulations A defective battery must not be brought onto an aircraft or put into luggage If your battery is attached to the Pedelec when transporting it less strict transport regulations apply in accordance with UN3171 O Keep the paperboard packaging of
76. the limit of 90 and the temperature is not below 0 C To activate the braking assistant press the controller button 2 while in the start menu see section 3 2 2 to access the next submenu Select Menu in the submenu and in the selection window which then appears select the Braking assistant item When selecting the On item a new menu item is opened in which you can preselect the speed from which the motor assisted braking process is to be carried out using the controller buttons 1 and 3 A speed between 10 and 28 km h can be set If you have adjusted the required speed you can return to the start menu by pressing the controller button 1 several times If you wish to deactivate the braking assistant repeat the procedure and select the Off item instead of On Please note that neither automatic deceleration nor energy recovery and feeding into the battery are carried out if the braking assistant is deactivated unless you select manual recuperation see section 3 2 5 27 mportant notes f the battery is fully charged the braking assistant can be activated but not actively used This is only possible if the battery charge level is x 9006 For this reason the lal K fully charged battery a symbol is shown in field 11 of the display instead of the activated braking assistant b symbol The sMMI s software now waits for the battery to be partially drained then automatically switches
77. tively you can deactivate the pushing again aid via the menu see section 3 2 7 The motor is not operating at full power output The motor might be in a high temperature range From an electronics temperature of 80 C power is gradually reduced Let the Pedelec cool down for about 10 minutes in the shade and then continue your ride The symbol for the service reminder section 3 2 11 is showing on the display You can continue to ride your Pedelec without any restrictions but please arrange a service appointment with your specialist dealer They can then reset the display 43 User manual 6 0 A2B neodrives battery operating instructions 6 1 1 Important instructions please take note Use of the battery contrary to the instructions and recommendations in these operating instructions Aside from this user manual further documents are supplied with Exceeding the technical performance limits defined in the your Pedelec present operating instructions Please observe the specifications and instructions contained in Technical modifications to the battery these documents Modifications to the battery s software Unauthorised attachments or use of the battery 6 1 2 Intended use of the A2B neodrives battery The manufacturer does not accept any liability for damage caused by misuse of the battery The A2B neodrives battery is only intended to supply power to the neodrives drive system No other components may be
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79. upply lines for other components to the bicycle frame Then disconnect the plug 15 on the motor cable 16 from the socket 17 on the battery cable Loosen the two nuts 18 or the quick release used for fixing the wheel to the frame so that the entire wheel can be removed from your Pedelec s frame User manual A Mark or make a mental note of the position of the torque support 20 lt must be reattached in exactly the same position removal vvhen fitting the vvheel later N Never hold or transport the removed wheel by the cable 16 coming from the motor There is a risk of breaking the cable 39 5 5 2 Attaching the drive wheel Make sure that all components fixed to the wheel have been mounted according to their respective manufacturer s instructions and specifications This applies in particular to the brakes and the gear box Do not forget to remount the torque support 20 in the same position as before removal Then push the wheel into the slot on the frame and tighten it using the hub axle nut 18 in the following sequence first tighten on the gear box side figure A then tighten on the brake side figure B The tightening torque of the two nuts is between 30 and 40 Nm in each case Make sure that the tooth lock washer 19 is under the hub axle nut otherwise there is the risk that the hub axle nut 18 can come loose If your wheels are equipped with quick releases please observe the manufactu
80. which are defective or do not fulfill the warranty conditions in any other way Your local consumer advice centre or consumer protection authority will inform you of your statutory claims This warranty shall not apply in case of failure of the goods 2 3 1 2 3 2 2 3 3 owing to normal use and wear owing to wilful destruction accident or negligence by you or any third party if your A2B has been assembled by any person other than Hero Eco or an authorised A2B specialist dealer 2 4 3 1 3 2 2 3 4 if you use the goods in a way not recommended by Hero 4 Eco such as using the A2B for commercial purposes or in competitions or for the purposes of training for such activities 4 1 or events because of your non compliance with our instructions such as the user manual in case of any modifications changes or repairs carried out by you without Hero Eco s prior written consent The warranty shall also apply to any goods repaired by Hero Eco or 2 3 5 2 3 6 provided as replacement by Hero Eco in the unlikely event that the original goods are defective or do not fulfil this warranty in any other way Defective goods and returns 4 3 Either contact an authorised A2B specialist dealer or contact Hero Eco directly via A2B DE heroeco com Hero Eco will ask you to take the A2B to an authorised A2B specialist dealer together with proof of purchase After Hero Eco has checked that the goods are defective Hero Eco will at its own
81. y vvill still be put into Active mode vvhen svvitched on f the battery cannot be svvitched on the cell voltage might be too low n this case connect the charger and then press the on off button The battery vvill then be charged for a minute 6 3 4 Display of the state of charge You can check the battery s state of charge at any time using the LED display f the battery has not been used for more than 48 hours User manual Briefly press the button The battery is svvitched on all LEDs a to e flash three times Briefly press the button again The LEDs will now indicate the battery s capacity as shown in the follovving table f the battery has been used vvithin the past 48 hours Briefly press the button The LEDs will now indicate the battery s capacity as shown in the follovving table While in operation or in case of storage 100 81 ROC LED1 LED5 continuously illuminated 80 61 ROC LED1 LED4 continuously illuminated 60 41 ROC LED1 LEDS continuously illuminated 40 21 ROC LED1 LED2 continuously illuminated 20 11 ROC LED1 continuously illuminated 10 0 ROC LED1 flashing During charging 100 ROC LED1 LED5 continuously illuminated 99 81 ROC LED1 LED4 continuously illuminated 80 61 ROC LED1 LED8 continuously illuminated 60 41 ROC LED1 LED3 continuously illuminated 40 21 ROC LED1 LED2 continuously illuminated 20 11 ROC LED1 continuously illuminated 10 0 ROC LED1 flashing 1 2 3 4
82. ystem fault Various letters e g the letter B in the opposite illustration are shown inside the warning symbol instead of the exclamation mark They have the following meaning B battery fault C communication fault in the system M motor fault R controller fault If a fault occurs motorised assistance will no longer be available Please contact your specialist dealer 5 3 2 12 Easy Display mode By activating Easy Display the following graphical symbols introduced in section 3 2 2 are enlarged and shown on the display display of the current speed display of the number of kilometres travelled daily requires prior RESET see section 3 2 10 display of the battery s remaining capacity incl display of the expected remaining range The respective displays can be selected by briefly pressing button 2 of the controller If buttons 1 or 3 are pressed briefly the indication of the assistance level which can be increased or decreased using the two buttons will appear for about 3 seconds Activation of Easy Display You can access the display on off from the start menu via Menu Settings Easy Display If Easy Display is activated you automatically access this mode every time the sMMI is switched on Deactivation of Easy Display To deactivate this mode you have to press the controller button 2 for about 2 seconds You then access the display on off via Menu Settings Easy Display

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