EL1239 User Manual Eng
Contents
1. ensure that no dirt or foreign objects build up Air Filter Cleaning 1 It is suggested to clean the air filter on the back on the electric fireplace ona regular basis 1 or 2 times per season or more depending on the amount of dust in the air Wash in soapy water 2 See Fig 5 and 6 for the steps to clean the air filter Battery Replacement 1 For the first time use the protective plastic tab for the battery must be removed See Fig 7 below 2 For remote control battery replacement use a Lithium Cell CR2025 3V battery See Fig 7 and 8 below for the replacement steps 1 Remove bracket screws 4 pcs Rear of the Unit Fig 5 Fig 6 2 Remove Filter Bracket 2 pcs 3 Remove Air Filter Remove plastic tab for 1st use Fig 7 Battery Fig 8 NOTE The heater will automatically set the Child Lock Feature and lock the controls after 8 seconds if there are no adjustments to the controls Push the Child Lock button R once to unlock the Remote Control and the Control Panel functions OR press and hold the On Off I 0 button for 3 seconds on the heater Control Panel NOTE This appliance comes equipped with an overheat protection safety device Should the appliance begin to overheat for any reason it will automatically turn all heater functions of the appliance off The appliance will have to be reset prior to continuing use To reset the overheat protection safety device turn all controls off and unplug2. the appliance Wait 15 minutes plug the appliance back in and turn on If the appliance continuously overheats please call our customer service department toll free at 1 877 744 3649 or email to service phoenixinno com Call 1 877 744 3649 for assistance or email us at service phoenixinno com HEARTH TRENDS ________ BUILDING L SS TRADITION HOME COMFORUTUIPR ODUCTS TROUBLESHOOTING WARNING Turn off the appliance unplug and let cool for at least 15 minutes before attempting to service Only a qualified professional should attempt to service or repair the appliance IF YOU EXPERIENCE DIFFICULTIES PLEASE DO NOT RETURN THIS PRODUCT TO STORE For assistance with this appliance please call our customer service department toll free at 1 877 744 3649 or e mail us at service phoenixinno com FREQUENTLY ASKED QUESTIONS FAQS PROBLEM POSSIBLE CAUSE SOLUTION Settings on Control Panel or Remote 1 The Child Lock feature R on the Remote 1a Push the Child Lock feature R on the Remote Control Control seem LOCKED or cannot Control may be activated The heater will to unlock the controls be adjusted automatically set the Child Lock Feature and lock 1b OR Press and hold the On Off I 0 button for 3 seconds on the controls after 8 seconds if there are no the heater Control Panel adjustments to the controls 2 Push the ESO feature U on the remote control to unlock 2 The ESO feature U on the remo
3. turned off B This heater produces a hot current of air an a UNPACKING AND INSTALLING THE ELECTRICAL HEATER 1 Before permanently placing your electric fireplace plug it into a convenient outlet to verify that the circuit breakers 1 Open the packaging carefully and remove the heater for the outlet are on 2 Remove and discard the plastic bag 2 The heater may emit a slight harmless odor when first used 3 BE RESPONSIBLE HANDLING THE PACKING MATERIALS This odor is normal and is caused by the initial heating of internal WARNING KEEP PLASTIC WRAPPING AWAY FROM CHILDREN heater parts and will not occur again 3 If your electrical heater does not emit heat consult your owner s vo ED UC OT agoel ECE ATG TOT MMM eO eI TUG SLC manual for further information 5 Keep the front of the unit through which the heat is radiated at least 3 3 feet 1 meter away from furniture curtains and other flammable objects materials at all times 6 Ensure there is a grounded socket nearby back of the appliance 7 The power cord must remain at the back of the appliance and must not be in contact with any hot element Call 1 877 744 3649 for assistance or email us at service phoenixinno com HEARTH TRENDS _____ BUILDING 3 AQVSS m TRADITION HOME COMPFIORITIIPVRODUCTS IMPORTANT SAFETY INSTRUCTIONS WARNING Any use of
4. HEARTH TRENDS EL1239 WW12993 HOME COMMPFIORIGTWPRODUCTS Cambridge Electric Infared Fireplace User Manual ee ah el SAVE THESE INSTRUCTIONS FOR FUTURE REFERENCE lf you are assembling this unit for someone else give this manual to him or her to read and save for future reference ef Allen Group Int l Inc Liste 377 South Lemon Ave Suite A Walnut CA USA L2024 C US PETS 91789 NOV 2013 Call 1 877 744 3649 for assistance or email us at service phoenixinno com HEARTH TRENDS _ ____ BUILD ING gS TRADITION HOME COMTFIORKRUHIPR ODUCTS QUICK REFERENCE GUIDE CAUTION CAUTION BEFORE OPERATING THIS RISK OF ELECTRICAL SHOCK EQUIPMENT PLEASE READ THESE DO NOT OPEN INSTRUCTIONS CAREFULLY NO USER SERVICEABLE PARTS INSIDE SA 1965 HIGH TEMPERATURE SA 1965 READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE KEEP DRAPERY AND OTHER FURNISHINGS AT LEAST 3 3 FEET 1 METER FROM THE FRONT AND SIDES OF THE ELECTRICAL HEATER WARNING 1 RISK OF FIRE KEEP COMBUSTIBLE MATERIAL AWAY FROM THE FRONT OF THE ELECTRICAL HEATER 2 SERVICING SHOULD BE DONE ONLY WHILE THE ELECTRICAL HEATER IS DISCONNECTED FROM THE POWER SUPPLY SPECIAL CHARACTERISTICS A The smoldering glow of the flames can hardly be distinguished from that of a real fire This heater is ideal for use all year round even when central heating has been
5. any use of this product must be commenced in the State of California A G I makes no other additional warranties express or implied with respect to this product or its component parts except those express limited warranties described above No dealer of this product nor any retail establishment selling this product has any authority to make any warranties or to promise remedies in addition to or inconsistent with those stated above If replacement parts are needed or to obtain performance of any obligation under this limited warranty phone A G I s Customer Service Department toll free at 1 877 744 3649 or write to Allen Group Int l Inc Attention Customer Service Department 377 South Lemon Ave Suite A Walnut CA USA 91789 Be prepared to provide evidence of purchase date and proof of purchase model number of your A G I product part number and defective part You must pay all expenses incurred in obtaining performance of any obligation under this limited warranty including transportation postage and other incidental service costs If defective part or parts are requested by Customer Service Department you must make the product available to us free and clear of all liens and other encumbrances A G I reserves the right to change prices specifications and designs and to discontinue models without notice and without incurring obligations NOTES NOTAS Call 1 877 744 3649 for assistance or email us at service phoenixinno com
6. e 120V Frequency 60Hz Power 1500W OPERATING INSTRUCTIONS Read all instructions and warnings prior to operating the appliance Ensure that all controls are in the OFF position before plugging the appliance in to a properly grounded electrical outlet The control panel of the appliance is located in the centre See Fig 1 and Fig 2 Fig 1 When you first turn the heater on it may emit a slight but harmless odor This odor results from certain oils or greases being heated as the appliance is used for the first time This odor is perfectly safe and will stop shortly it will not reoccur after the first operation of the appliance Call 1 877 744 3649 for assistance or email us at service phoenixinno com HEARTH TRENDS ______ BUILDING SL S TRADITION HOME COMFIORUIPR ODUCTS OPERATING INSTRUCTIONS Using the Control Panel See Fig 3 Below Master Power Switch A e Push button A to turn electric fireplace on Ensure that the red power light B above the Master Power Switch is on this confirms that the unit is plugged in It will turn from red to green when the Master Power Switch is pushed e The flame effect will automatically come on when the electric fireplace is on Fan Button C e This is a High and Low setting for the
7. fan and the heater Note that the fan will only come on if the thermostat temperature is set above the room temperature e The fan light D denotes the Low fan setting and the fan light E denotes the High setting Timer F e f a timer is desired push this button once for a 1 hour timer twice for a 2 hour time etc up to 12 hours The time will show on the digital readout screen To reset keep pushing the Timer button F until it returns to your desired time setting Note that the timer is approximate and extreme caution is necessary when the electric fireplace is left operating and unattended Keep children invalids and and pets away from the unit when in use Temperature Buttons Increase G and Decrease H e This electric fireplace is equipped with a thermostat Press the Temperature Button G to increase the temperature Press the Temperature Button H to decrease the temperature The electric fireplace heater and fan will only turn on if the temperature setting is higher than the room temperature The Temperature Digital Readout Screen I e This screen shows the current setting of the thermostat in Celcius or Fahrenheit degrees See Button L to adjust the setting to C or F e Press on the C F Button L on the control panel for 3 seconds and after a short beep sound the displayer will show the real room temperature for 5 seconds e This screen will turn off after 5 minutes if there is no temperatu
8. ice technician if you provided with the product if it will not fit the outlet have a proper outlet installed by a qualified electrician This product is for use on a nominal 120V circuit and has grounding plug that looks like that plug illustrated below Make sure that the product is connected to an outlet having the same configuration as the plug No adapter should be used with this product Grounded Outlet Grounding Pin Grounded Outlet Box NOTE A 15AMP 120 Volts circuit is required Dedicated circuit is preferred but not essential in all cases a dedicated circuit will be required if after installation the circuit breaker trips or the fuse blows on a regular basis when the heater is operating Additional appliance on the same circuit may exceed the current rating of the circuit breakers WARNING 1 Ensure the power cord is not installed so that it is pinched or against a sharp edge and ensure that the power cord is stored or secured to avoid tripping or snagging to reduce the risk of fire electric shock or injury to persons 2 Construction and electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire electric shock and injury to persons Do not attempt to wire your own new outlets or circuits To reduce the risk of fire electric shock or injury to persons always use a licensed electrician SPECIFICATIONS Technical Specifications Model EL1239 Voltag
9. manship subject to the normal and reasonable use and correct assembly if assembled by the consumer purchaser of the product for a period of one 1 year from the date of purchase This warranty does not apply to the normal wear and tear or to any failures or operating difficulties due to accidental damage abuse misuse alteration misapplication careless handling improper installation improper maintenance or to products used commercially This warranty does not cover light bulbs The duration of all implied warranties on this particular purpose are limited to the one 1 year duration of the express warranty period specified above In no event will A G I be liable for any incidental or consequential damages including loss of profits arising from the use of this product Some jurisdictions do not allow limitations on how long an implied warranty lasts or do not allow the limitation or exclusion of incidental or consequential damages so these implied warranty limitations may not apply to you This limited warranty gives you specific legal rights You may also have other rights which vary from jurisdiction to jurisdiction Repair or replacement at A G I s option of a defective product is your sole remedy under this limited warranty In no event will A G I s maximum liability exceed the purchase price of the product paid by the consumer purchaser Any legal action taken as a result of any alleged breach of this limited warranty or arising out of
10. nce where it may fall into a bathtub or other water container 7 Do not run the power cord under carpeting Do not cover the power cord with throw rugs runners or similar floor coverings Take care to position the cord away from high traffic areas and such that it can not be tripped over 8 To disconnect the appliance turn all controls OFF then remove the plug from the electrical outlet Always unplug the appliance when not in use 9 The appliance comes equipped with a 3 prong grounding plug Do not attempt to cut the grounding prong Connect to properly grounded 120V outlets only This appliance when installed must be electrically grounded in accordance with local codes or in the absence of local codes with the current Canada CSA 022 1 Canadian Electrical Code U S A ANSI NFPA NO 70 National Electrical Code 10 Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire or damage the appliance 11 To prevent a possible fire do not block air intakes or exhausts in any manner Do not use on soft surfaces like a bed where openings may become blocked 12 All electrical heaters have hot and arcing or sparking parts inside Do not use in areas where gasoline paint or flammable liquids are used or stored or where the appliance will be exposed to flammable vapors 13 When transporting or storing the heater take care to keep both the unit and po
11. ontrol panel the 2 Check the light B above the Power Switch on the appliance needs to be plugged in control panel and ensure it is lit up red 3 Reset house circuit breaker 3 House circuit breaker has been tripped Digital Temperature Screen is off 1 There has been no temperature adjustments for 1 Push Temperature Buttons on the Control Panel or Remote over 5 minutes Control to light up Remote Control does not work 1 Low Batteries 1 Replace the battery in the Remote Control See 2 Red light must be on above Master Power Switch Maintenance Section to operate Remote Control 2 Check to ensure the appliance is plugged in Flame doesn t move when the 1 Flame wand has come loose trom the bracket Contact Customer Service Department at 1 877 744 3649 appliance is turned on 2 Flame wand motor is not functioning or e mail at service phoenixinno com Call 1 877 744 3649 for assistance or email us at service phoenixinno com HEARTH TRENDS ____ BUILDING SL S TRADITION HOME COMFIORUHIPR ODUCTS 1 YEAR LIMITED WARRANTY Each and every product that we manufacture is tested prior to being shipped to retail stores However certain damages can sometimes occur during transportation The following non transferable limited warranty is extended only to the original consumer purchaser of this Allen Group Int l Inc A G I product This product is only warranted against defects in material and work
12. re adjustments e The temperature light J indicates if the digital reading is in Fahrenheit and the temperature light K indicates the digital reading is in Celcius NOTE The fan will continue to work for several minutes when the heaters turns off This allows the infrared components inside the heater to cool down Control Panel FIG 3 B D of le F K L F Qe m O cC H o Le e Using the Remote Control NOTE This Infrared Heater is manufactured with a special CHILD LOCK feature to prevent children from operating the controls The CHILD LOCK feature automatically activates after the product has been turned ON for more than 8 seconds Once the child lock feature is active simply press the CHILD LOCK function on the REMOTE CONTROL shown below to unlock the controls and operate the remote as normal OR press and hold the On Off 1 0 button for 3 seconds on the heater Control Panel This heater includes a remote control To operate the appliance using the remote control ensure the red power light B is on Each remote control is shipped with a plastic tab inserted into the battery chamber to prevent damage and power loss Pls remove by pulling on the tab out of the chamber See Maintenance Section See below for directions to use the remote control FIG 4 On Off Button N 7 Fan Button S e Push button N to tun N e e This is a High and Lo
13. te control at the appliance from 1 to 5 meter distance for the remote control to function properly The remote control receptor is located in the control panel Fig 1 Call 1 877 744 3649 for assistance or email us at service phoenixinno com HEARTH TRENDS ____ BUILDING SL S TRADITION HOME COMFIORUHIPR ODUCTS MAINTENANCE WARNING BEFORE CLEANING THE EXTERIOR OF THE APPLIANCE DISCONNECT THE UNIT FROM THE POWER SUPPLY AND LEAVE UNTIL COOL CAUTION DO NOT USE ABRASIVE CLEANERS ON THE GLASS PANEL DO NOT SPRAY LIQUIDS DIRECTLY ONTO ANY SURFACE OF THE UNIT WARNING AN AUTHORIZED SERVICE REPRESENTATIVE SHOULD PERFORM ANY OTHER SERVICING WARNING Before attempting to perform any maintenance on this appliance turn all controls to the OFF position and unplug Allow the appliance to be OFF for at least 15 minutes before performing any maintenance in order to allow all components to cool properly Cleaning 1 To remove dust from glass window use clean dry cloth 2 To remove fingerprintsor other marks from glass window use clean damp cloth Do not spray glass cleaner or other liquids directly onto the window 3 Clean metal surfaces with a clean damp cloth making sure not to push dust or debris into any air intake or exhaust vents 4 Do not use abrasive cleaners or spray liquids on any part of the appliance 5 Periodic cleaning vacuuming of the fan heater unit is strongly recom mended to
14. te control may be the controls activated No warm air is coming from the 1 The overheat protection device in the appliance heater has been triggered 2 Thermostat is set lower than room temperature 1 Turn all controls off unplug the appliance allow to cool for 15 minutes plug back in and restart 2 Push temperature buttons on control panel or remote control to increase temperature The appliance turns off and will not 1 The overheat protection device in the appliance turn back on has been triggered 2 House circuit breaker has been tripped 1 Turn all controls off unplug the appliance allow to cool for 15 minutes plug back in and restart 2 Reset house circuit breaker The appliance does not turn on when 1 The overheat protection device in the appliance 1 Turn all controls off unplug the alliance allow to cool for the button is pushed to ON has been triggered 15 minutes plug back in and restart Remote Control will not turn on the 1 The Child Lock feature R on the Remote 1a Push the Child Lock feature R on the Remote Control appliance when the power button is Control may be activated The heater wil to unlock the controls pushed ON automatically set the Child Lock Feature and lock 1b OR Press and hold the On Off 1 0 button for 3 seconds on the controls after 8 seconds if there are no the heater Control Panel adjustments to the controls 2 If the light is not lit up B on the c
15. this appliance other than that recommended by the manufacturer in this owners manual may cause fire burns electric shock and or other serious injuries or death When using electrical appliances basic precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following 1 Read the manufacturers instructions completely before using this appliance 2 This appliance will become hot when in use To avoid burns do not let bare skin touch hot surfaces The grill at the bottom of this heater in particular will become hot when the heater is active Keep combustible materials such as furniture pillows bedding paper cloth curtains etc at least 3 0 9m away from the front of the appliance Keep all items away from the sides and back of the appliance and take special care not to block the air intake or exhaust vents 3 Extreme caution is necessary when the appliance is used by or near children or invalids and whenever the heater is left operating and unattended 4 Do not operate the appliance if the power cord or plug has been damaged or the heater has been damaged or malfunctioned in any way Take the appliance to an authorized service facility for examination electrical or mechanical adjustment or repair 5 Do not use outdoors 6 Do not use the appliance in bathrooms laundry rooms or other similar indoor locations where it may contact water Never locate the applia
16. w electric fireplace on N Q S setting for the fan and H L the heater Note Ge T that the fan will only come on if the thermostat e Q Child Lock Feature R e Please note that the heater Ar will automatically engage TINE C F the Child Lock feature after 8 seconds P e Push this Child Lock button R once to me the control panel functions and remote sje U control functions OR press J and hold the On Off 1 0 button for 3 seconds on the heater Control Panel O m ps temperature is set above the room temperature E NOTE If the Remote Control is misplaced press the Master Power 1 0 on the Control Panel for 3 seconds and the controls will unlock after a short beep sound Celcius Fahrenheit Setting Button T e Push the button T to change the heat readout settings Temperature Buttons Increase Q and Decrease P e This infrared heater is equipped with a thermostat Press the Temperature Button Q to increase the temperature Press the Temperature Button P to decrease the temperature The infrared heater and fan will only turn on if the temperature setting is higher than the room temperature ESO Button Energy Savings Option U e Push this button U once to move the temperature setting easily to 68 degrees F 20 degrees C e Push the ESO Button U an additional time to release the appliance from the Energy Savings Option NOTE Direct the remo
17. wer cord plug dry free from excessive vibration and away from heat sources 14 Use the heater only as described in this manual Any other use not recommended by the manufacturer may cause fire electric shock or injury to persons 15 Do not attempt to burn wood or other materials in this heater 16 If the appliance is overheated it will produce a beeping noise as a warning In this case please shut off the appliance immediately Check whether the appliance is near objects that may cause overheating as listed in 2 or 10 above If so move any objects away Wait 15 minutes for appliance to cool Restart Do not use the appliance if it continues to beep SAVE THESE INSTRUCTIONS FOR FUTURE USE Call 1 877 744 3649 for assistance or email us at service phoenixinno com HEARTH TRENDS ____ BUILDING SL S TRADITION HOME COMFIORUIPRODUCTS GROUNDING INSTRUCTIONS This product must be grounded If it should malfunction or break down grounding provides a path of least resistance for the electric current to reduce the risk of electric shock This product is equipped with a cord with an equipment grounding conductor and a grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances DANGER Improper connection of the equipment grounding conductor can result in a risk of electric shock Check with a qualified electrician or serv
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