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Jetstream CPX-1000 Voice Services Platform Service Release 3.3

1. DS3 Transition DS3 MP r T1 Transition ESD Wrist Strap Modules Splitter Transition Modules Grounding Jack Modules Module Ag e O 49 9 44 H A O f0 AIR A GD 0 D 5 E E p BN ele S g E E e o KH A iB O fi OQ Oe B ET O eux Pate i no E R H E Zil Or E 2 SH e oae Lo Ole e a a o 9 o amp e 9 4 9 5 kol A l8 A 6 6 1 TOO O 1 d H fi E A ojo e t D e o e e q e e 0234 Frame Plant Battery A Circuit Plant Battery B Ground Points Barrier Strip Breaker Barrier Strip requires Behind Protective Behind Protective 10 32 x 1 4 screws Guard Guard Figure 4 8 Fully redundant DS 3 Shelf Rear View November 2003 1000 A2 GN2 1 10 November 2003 Step 1 Step 2 Step 3 Step 4 Repair Procedures Removing and Replacing Cards from the CPX 1000 Shelf Remove the inter module cables as necessary Put on an antistatic wrist strap and plug the other end of the strap into the ESD ground jack in front or back of the CPX 1000 Use a Phillips screwdriver to loosen the top and bottom captive screws on the front panel of the module Notes When removing a CP
2. ESD Wrist Strap W Grounding Jack MP Transition Module gt e O V O d9 amp 3 aD Ho AB AYO 9 0 CO O i IE PIE PE OP Pi z z EO D EA IER IER o E ke l ke E o c e 8 e e e e e e e c e e O ftoi AB Glo o o ol E 6 D aa ya Q L SA oyo C y C o 0 e 0407 Frame Plant Battery A Circuit Plant Battery B Ground Points Barrier Strip Breaker Barrier Strip requires Behind Protective Behind Protective 10 32 x 1 4 screws Guard Guard Figure 4 6 Fully redundant STM 1 Shelf Rear View November 2003 1000 A2 GN2 1 10 Repair Procedures r e SYSTEM ALERTS TELCO e no D s A e Alar A e IE d NE du n essa Jomar pasan Joss pisan pisan pasan loses onsem onsas Jonsiazo Jones Josam onsa onse omar Panel ovntocren uaexen ouwaaken ounoore o unuccoouac
3. 2 1 Removing Cleaning and Replacing the Air Filters 2 2 Chapter3 Troubleshooting General Troubleshooting Guidelines 3 2 System Iro bleshootifig iiie id coria 3 3 November 2003 Table of Contents 1000 A2 GN2 1 10 Network Management ana 3 4 TAMOS sees Abeta tees APA PA 3 4 JetWay een bi aa ak AN aid 3 5 ES et RD 3 5 Alarm Wii matters 3 6 Je SNMP da das 3 6 Using the Core Consol etc cence tee ite gate eet 3 6 Logging Into Cote 3 7 User Console Commandes 3 9 E E NO KAPPA A II 3 9 closes aaant 3 9 un C 3 9 E 3 10 A nn ais etienne 3 10 SELPASSWON panne ne idus 3 10 SHOW e 3 10 SHOW CLOCK s scii fecto di ira lips te ea 3 10 SON OCR dla 3 10 SHOW POL ai iia 3 10 SHOW POMETOUDS sarna 3 11 SHOW PPS fek ie GA AA 3 11 SHOW PSUS caido kadalas 3 11 AS ds ce 3 11 GE A cula Dates cflct PA EN 3 11 SUD rata oda 3 11 NOS TAL ana 3 12 VIAS ii 3 12 EE 3 12 Troubleshooting the CPX 1000 Shelf 3 12 Alarm Panel Indicators sss 3 12 Module Troubleshooting tire 3 16 Power Module Troubleshooting 3 21 November 2003 1000 A2 GN2 1 10 Table of Contents Chapter4 Repair Procedures Recommended Power Ont cado 4 2 Emergency Power ON viana 4 2 POWER Supply me es 4 2 Remove Fan Power Supply Module n s11515010110 4 3 Replacing Inoperative Fans esses 4 4 Install Pan Power Supply unit
4. al EE 9 fal a e 09 AIGIGIBGISIBIO 0066 Handle all printed circuit cards by the face plate extraction ears or assembly edges Never touch the components conductors or connector pins Always store and transport cards in antistatic packaging If you remove a card from its slot always put it into its antistatic package immediately Keep static generating materials such as food wrappers plastics and polystyrene foam containers away from card assemblies xiv November 2003 1000 A2 GN2 1 10 Warning Definition A November 2003 Preface Warning This warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents Waarschuwing Dit waarschuwingssymbool betekent gevaar U verkeert in een situatie die lichamelijk letsel kan veroorzaken Voordat u aan enige apparatuur gaat werken dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico s en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen Varoitus Tama varoitusmerkki merkitsee vaaraa Olet tilanteessa joka voi johtaa ruumiinvammaan Ennen kuin ty skentelet mink n laitteiston parissa ota selv s hk k
5. 3 4 November 2003 1000 A2 GN2 1 10 Troubleshooting JetWay JetWay is the northbound upstream Applications Programming Interface APD to JetVision that enables either Network Management Systems NMS or Operations Support Systems OSS to manage the CPX 1000 JetWay APIs enable integrated management systems to be developed and delivered into Network Management Systems for provisioning fault and performance management JetCraft JetCraft is a Windows based Craft Interface Terminal package for per session management of a single CPX 1000 system In the JetCraft Main window Figure 3 2 alarmed modules are marked with an X over the icon image of the module The Alarm list window at the bottom displays alarm and event information Refer to the JetCraft User s Guide for additional information EE Yy5 ox File Configuration Services Rens FR Toolbar y B als a Si HI Tree View po inj Shelf 25 Network PO A v E te Menubar Main View Alarm Window aL seventy Time Emer Sequenceld H Status Bar finere are no outstanding alarms aa epxuser Figure 3 2 JetCraft Main Window November 2003 3 5 Troubleshooting Alarm Window JetSNMP Using the Core Console 3 6 1000 A2 GN2 1 10 The Alarm window on JetCraft describes alarms and events their severity level time what equipment slot ID port number and message type alarm or ev
6. xi Preface Ground the Equipment A Do Not Service or Adjust Alone Do Not Substitute Parts or Modify Equipment Dangerous Procedure Warnings AA A 3 xii 1000 A2 GN2 1 10 To minimize shock hazards connect the CPX 1000 shelf to frame ground Caution Do not apply power to the CPX 1000 shelf until you have completed all installation procedures in this manual Do not attempt internal service or adjustment unless another person capable of rendering first aid and resuscitation is present Because of the danger of introducing additional hazards do not install substitute parts or perform any unauthorized modification of the equipment Contact your local Paradyne representative for service and repair to ensure that safety features are maintained Warnings such as the examples that follow precede potentially dangerous procedures throughout this manual Follow the instructions contained in all warnings Employ all other safety precautions which you deem necessary for installing operating and servicing the CPX 1000 in your operating environment Danger Shock Hazard The CPX 1000 uses 48 VDC or 60 VDC Plant Battery for primary power This voltage is sufficient to overcome skin resistance and can supply a level of current that can be fatal Use extreme caution when working around this voltage during installation operation testing and adjusting Remove the voltage at its point of distribution to the
7. Logging In To log into the control console Telnet to port 5050 CP A or 6050 CP B on the target CPX 1000 and enter the console username and password When you first login there are two default types of access and default usernames and passwords assigned to them Type of access User Name Password Normal Operator user user Administrator admin admin Step 1 From Start click Run and enter IP address and CP number 5050 or 6050 Run 71x Type the name of a program folder document or Internet resource and Windows will open it for you M Bun in separate memory space Cancel Browse November 2003 B Console User Commands 1000 A2 GN21 10 Notes Command lines are automatically converted to lower case upon entry makes commands case insensitive The Up and Down arrows show the command history To allow spaces in a command line argument surround the whole argument in double quotes Press the ESCAPE key to cancel the current command line Step 2 Enter user or admin name and password cf Telnet 10 0 84 11 PAIE x Connect Edit Terminal Help Welcome to the Jetstream CPX 1888 Username admin Password xxx A AC Cp L T CP State Active CP A Table B 1 CP High Availability States State Description AC Active HS Hot Standby GA Going Active GS Going Hot Standby UK Unknown 2 Error CS Cold Standby B 2 November 2003 1000 A2 GN21 November 2003 10 Step 3 Step 4
8. Console User Commands 1000 A2 GN21 10 setechocancel Sets Echo Cancellation type for a given subscriber port Usage Cpx gt setechocancel lt sub gt lt port gt none far Sets Echo Cancellation for one port on a subscriber Cpx gt setechocancel sub all none far Sets Echo Cancellation for all ports on a subscriber a Note a This setting is a temporary override only and is overwritten by any reprovisioning setlinelen Sets the E 1 line length or Line Build Out LBO Usage Cpx setlinelen ifg lt ds1 gt Shows the Line Length setting for ifg Cpx gt setlinelen default lt length gt Sets the default Line Length setting for all ifgs Cpx gt setlinelen lt ifg gt all ds1 length Sets the Line Length for lt ifg gt Where lt length gt 0 length of 0 1338s lt length gt 1 length of 133 266ft lt length gt 2 length of 266 399ft lt length gt 3 length of 399 533ft lt length gt 4 length of 533 655ft tap Tap monitor H 110 time slots Usage Cpx gt tap Shows currently configured taps Cpx gt tap on lt timeslot gt lt Ticard gt lt Tlport gt lt ds0 gt Monitor lt timeslot gt on the specified El DSO Cpx gt tap off lt timeslot gt Disable existing tap on lt timeslot gt Where lt timeslot gt H 110 timeslot to tap 0 4095 get from sub or crv displays lt Tlcard gt El card used to tap LN counted from left to
9. below W To hot swap CP and HSC cards go to page 4 19 m To hot swap line cards go to page 4 20 Notes Make sure to put on an anti static wrist wrap when hot swapping cards Refer to JetCraft User s Guide When removing a card always remove the processing module front before removing the transition module back When inserting a card always insert the transition module back before inserting the processing module front To hot swap an MP card Back up the current CPX 1000 database Refer to JetCraft User s Guide Click the MP card from the Tree or Shelf views November 2003 1000 A2 GN2 1 10 Step 3 Step 4 Step 5 Step 6 Step 7 Hot Swapping CP and HSC Cards November 2003 Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Repair Procedures Select Remove Resources from the Configuration menu A prompt appears asking if you want to remove all resources associated with the card Click Yes The card is removed from the Tree and Shelf views Remove and replace with the new cards per Removing and Replacing Cards from the CPX 1000 Shelf on page 4 17 Select Refresh CPX from the File menu The new MP card appears in the Tree and Shelf views Restore the CPX 1000 configuration Refer to JetCraft User s Guide HSC cards are paired with CP cards When you hot swap the CP A card you will also need to swap the HSC A card After the HSC card is replaced pairing with t
10. check for loose cords and cables and ensure internal components are secure and properly seated Document everything Keep written notes about the problem and the various steps to resolve the problem It may be helpful to also document any suspicions you might have about the cause of the problem and to develop a troubleshooting action plan Find out what happened Problems generally happen when something changes or something out of the ordinary happens Try to determine what changed or what happened just prior to the problem occurrence Describe as best you can the sequence of events leading up to the problem For example Was any hardware or software installed removed or upgraded Did any kind of power surge or outage occur e g is there a storm or lightning in the area Have the lights flickered in your area Was the equipment moved Were changes made to the surrounding or supporting environment that could have an effect on the problem for example the building was just rewired or re cabled Were network configuration changes made for example at the IAD DSLAM Packet Switch or Class 5 switch Is the problem reproducible Is this the first time the problem has occurred Or has the problem occurred before and with what frequency Is there a pattern to the occurrence for example a specific time of day or after a certain action such as system backups Is the problem specific
11. replaceable parts Appendix B User Console Commands describes Console login and user commands Index Preface Related Documents Title 1000 A2 GN2 1 10 This manual is part of the CPX 1000 Voice Services Platform equipment library The following table lists each of the library documents describes their purpose and identifies their intended audience Purpose CPX 1000 Voice Services Platform Features and characteristics of the CPX 1000 and its Introduction and Technical Description application in a Voice over Broadband VoBB environment CPX 1000 Voice Services Platform Unpacking installing powering up and testing the Installation CPX 1000 equipment CPX 1000 Voice Services Platform Maintenance and repair of the CPX 1000 equipment Service JetCraft User s Guide JetVision User s Guide Safety Conventions Symbols Craft at site one CPX 1000 at a time management software This guide documents the use of the JetVision element manager This section explains the symbols used to identify important notes and hazardous or dangerous tasks in this guide The following list describes the level of urgency associated with the symbols shown Note Throughout this guide the pointing finger highlights important information Be sure to read this information before continuing Warning Alerts you to an action or inaction that could lead to an injury to yourself or damage to the CP
12. 1000 then reapply power by turning its circuit breaker switch off then on again Figure 3 4 on page 3 23 Replace the Octal E1 module Module Troubleshooting on page 3 16 Troubleshooting 1000 A2 GN2 1 10 Table 3 7 Octal El Module Troubleshooting Continued Symptom FAIL indicators are lit and or RUN indicators are off on all Octal E1 modules in the CPX 1000 FAIL indicator is lit and or RUN indicator is off on a single Octal E1 module all other Octal E1 modules show normal FAIL and RUN indicator states Blue indicator is lit at the bottom of an Octal E1 module Probable Causes Software error occurred on the CP module causing the Octal E1 modules to initialize improperly CP module is faulty Octal E1 module is faulty Software error occurred on the CP module causing the Octal E1 module to initialize improperly Octal E1 module is not fully inserted in its card cage slot Octal El module was locked and removed using the Remove Resources command Corrective Action 1 Turn the CPX 1000 rear circuit breaker switch off then on again to cycle system power and reinitialize the system 2 After the system initializes verify that the FAIL indicators are off and the RUN indicators are lit on all Octal E1 modules Perform CP switchover to standby and if necessary swap out Hot Swapping CP and HSC Cards on page 4 19 Replace the CP module Hot Swapping CP and HSC Cards on
13. CPX 1000 before you connect or disconnect power leads to the equipment CAUTION CLASS 1 LASER Use of controls adjustment or performance of procedures other than those specified herein may result in hazardous invisible radiation exposure Module panel indicators are Class 1 LED products November 2003 1000 A2 GN2 1 10 November 2003 Warning Some components of the CPX 1 000 Voice Services Platform include field replaceable batteries A new battery can explode if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions Caution The CPX 1000 shelf weighs 33 5 kilograms 74 lbs when fully loaded It has a shipping weight of 50 kilograms 110 pounds including packing material and the pallet to which it is strapped Use a helper when unpacking lifting and moving the shelf Preface xiii Preface 1000 A2 GN2 1 10 ch Electro Static Caution AN The CPX 1000 circuit cards can be damaged by static electricity that builds up on work surfaces and on your body Siatic is produced by the everyday movement of your body and is released as an Electro Static Discharge ESD when you touch an object Observe the following precautions whenever you are working with the CPX 1000 Always wear a grounded wrist strap to prevent ESD ESD can damage the CPX 1000 card assemblies and solid state compone
14. Step 5 Console User Commands To see what commands are available to your username user or admin type and the following screen appears Options Transfer Script Window Help help Commands Summary x gt Displays command summary or usage information cking Displays the active clock source which can be BITS IFG DS1 or internal crv Displays details for all ports in a V5 interface group exit Ends the current console session help Displays a command summary or usage information sword Changes password of a user state Shows the administrative state of the specified component clock Prints the entire clock priority table wecac Show resource usage for all ECAC cards wport Displays information on the specified port roups Lists all ATM portgroups owpps Shows which CCS and EOC links are currently active stnpg Displays information about PSTN protection groups stats Displays statistics for the component specified tatus Displays the operational status of various system components sub Displays subscriber summary or details fstat prints status of V5 interface in trace log nstat print El Link state tstat reports link ID and time slot for given C channel ID rsion Shows CPX software version The key to gathering Telnet info is the Cpx gt Displays a summary of all user or admin commands Cpx gt lt command name gt Displays detailed help on lt command
15. Using a voltmeter measure the plant battery voltage at the power distribution point should be 42 VDC to 72 VDC Replace the power supply module Install Fan Power Supply on page 4 5 Perform system power failure troubleshooting Replace the power supply 1 Check air inlets and outlets for obstructions 2 Clean or replace the air filters Reduce the ambient air temperature November 2003 Troubleshooting 1000 A2 GN2 1 10 Open Protective Guards C Ei Ei Ei amp L Ge aa amp 2 amp 9 o Frame Plant Circuit Plant amp lt lt Ground Battery A Breaker Battery B lt lt 2 Points Barrier Strip Barrier Strip 3 e DI E To SAX To screws Plant Battery B Plant Battery A Figure 3 4 DC Power Distribution Panel 3 23 November 2003 Troubleshooting 1000 A2 GN2 1 10 3 24 November 2003 CH Ap Ter Af Repair Procedures Use these procedures when removing and installing the CPX 1000 m Power supplies page 4 2 Replacing inoperative Fans page 4 4 Alarm card page 4 6 Power distribution panel page 4 8 Module removal page 4 1
16. card remove the CP card first followed by the HSC Then insert them in the reverse order HSC first then the CP When removing the MP and line cards remove the front cards first followed by their corresponding transition cards Then insert them in the reverse order transition cards first then the front cards For cards that are not coupled with transition cards skip the transition card instructions Replacing cards in the wrong order causes damage to the cards Flip the card ejectors Figure 4 9 and wait for the Hot Swap light the blue laser at the bottom of some cards NE cadi Open Closed Ejected Inserted AT Qu Figure 4 9 Module Extractors 0013 Repair Procedures Step 5 Step 6 Step 7 A Step 8 Hot Swapping Hot Swapping an MP Card Step 1 Step 2 1000 A2 GN2 1 10 Remove the front line card Remove the transition rear card Insert the new cards transition card first then front card Important Do not force the card into place this may cause damage to the connector pins Snap the card ejectors into the locked position Hot swapping lets you remove and replace cards without shutting down and reconfiguring the CPX 1000 JetCraft supports hot swapping on all cards m To hot swap an MP card go to Hot Swapping an MP Card
17. lagar och f reskrifter Warning Only trained and qualified personnel should be allowed to install or replace this equipment Waarschuwing Installatie en reparaties mogen uitsluitend door getraind en bevoegd personeel uitgevoerd worden Varoitus Taman tuotteen lopullisesta h vitt misest tulee huolehtia kaikkia valtakunnallisia lakeja ja s nn ksi noudattaen Attention La mise au rebut d finitive de ce produit doit tre effectu e conform ment toutes les lois et r glementations en vigueur Warnung Dieses Produkt muf den geltenden Gesetzen und Vorschriften entsprechend entsorgt werden Avvertenza L eliminazione finale di questo prodotto deve essere eseguita osservando le normative italiane vigenti in materia Advarsel Kun kvalifisert personell med riktig oppl ring b r montere eller bytte ut dette utstyret Aviso Este equipamento dever ser instalado ou substitu do apenas por pessoal devidamente treinado e qualificado Atenci n Estos equipos deben ser instalados y reemplazados exclusivamente por personal t cnico adecuadamente preparado y capacitado Varning Denna utrustning ska endast installeras och bytas ut av utbildad och kvalificerad personal xxiii Preface SELV Circuit Warning A xxiv 1000 A2 GN21 10 Warning The ports labeled 10BaseT Console 10 100ETHERNET and PCMCIA are safety extra low voltage SELV circuits SELV circuits should only be connected to other SELV circuit
18. lt sub gt Cpx gt clearstats port lt sub gt lt port gt Cpx gt clearstats atm lt device gt Sets or shows the status of the chassis fan speeds Usage Cpx gt fan Displays the current speed of all the PowerSupply fans Cpx gt fan 1 3 all stat Displays the current fan speed Cpx fan 1 3 all low high Sets the fan Speed to Low or High Where all all fans the default November 2003 1000 A2 GN2 1 10 portloop reboot restartsub setactiveport setcdv November 2003 Console User Commands Establishes a voice path between two subscriber ports Usage Cpx portloop on subi porti sub2 port2 Establishes a voice path between the two ports Cpx gt portloop off subi porti lt sub2 gt port2 Disconnects a previously established portloop Reboots the CP Usage Cpx reboot verify Sends a restart request to a subscriber Usage Cpx restartsub sub immed Where lt immed gt 0 Wait until sub has no active calls default immed 1 Restart immediately Sets the active port in an ATM port group Usage Cpx setactiveport portgroup port Displays sets ATM Cell Delay Variation CDV Usage Cpx setcdv Displays current Cell Delay Variation Cpx setcdv newcdv Sets a new Cell Delay Variation Where newcdv Maximum jitter to tolerate in received cells from subscribers in milliseconds B9
19. modules are installed The CP module initializes first followed by the other plug in modules Check the indicators on the CPX 1000 plug in modules to verify that the modules are operating correctly If the indicator states are incorrect on any module identify the module type and refer to the appropriate table for corrective action 3 21 Troubleshooting Table 3 10 Power Failure Troubleshooting Symptom All CPX 1000 plug in module indicators are off Out Of Service indicator is lit on a power supply module Power Supply indicators are not lit on any power supply modules Cooling failure on one power supply Cooling failure for more than one power supply Probable Causes A momentary power surge has tripped the CPX 1000 circuit breaker powering down the system Faulty 48 or 60 VDC output wiring from the plant battery distribution point to the CPX 1000 Plant battery source is faulty Power supply module is faulty CPX 1000 is not powered Fan failure or jammed fan shutter Airflow blockage Ambient air temperature too high 1000 A2 GN2 1 10 Corrective Action Turn the circuit breaker on to apply power to the CPX 1000 1 Check the 48 VDC and battery return connections between the power source and the 48 VDC A and B terminals of the CPX 1000 Figure 3 4 2 Replace faulty wiring as required 1 Verify that the 48 or 60 VDC plant battery has the correct polarity 2
20. right lt Tlport gt El port on Ticard used to tap 1 8 Port A H lt ds0 gt DSO on lt Tiport gt used to tap 1 24 B 10 November 2003 1000 A2 GN2 1 10 vpath November 2003 Console User Commands Note You cannot use an El card to tap a timeslot being sourced from that same El card Displays active voice path information Usage Cpx gt vpath all Displays all active voice paths in the system Cpx gt vpath lt timeslot gt Displays the voice path associated with lt timeslot gt Where lt timeslot gt H 110 timeslot 0 4095 get from sub or crv displays Console User Commands 1000 A2 GN21 10 B 12 November 2003 A air circulation fans troubleshooting 4 4 Alarm module verifying indicators on 3 12 alerts xii xiii 4 5 4 11 4 12 C cables faulty 3 20 cautions xii xiii 4 5 4 11 4 12 Control Processors 3 16 3 17 CP cards hot swap 4 19 CP module 3 16 3 17 troubleshooting 3 16 3 20 CPX 1000 managed domains 3 5 D domains 3 5 electrical hazards xii 4 1 4 3 Ethernet LANs troubleshooting 3 20 F fan removing from power supply 4 4 fans filters 2 2 troubleshooting 4 4 fatality precautions xii 4 1 4 3 faulty cabling 3 20 November 2003 Index filters fans 2 2 H hot swapping CP cards 4 19 HSC cards 4 19 line cards 4 20 MP card 4 18 HSC cards hot swap 4 19 inoperative fans 4 4 L line cards hot swap 4 20 M manage
21. telef nica evite ligar o circuito SELV aos circuitos TNV tens o de rede telef nica Advertencia Los puertos 10BaseT Console 10 100ETHERNET y PCMCIA son circuitos de muy baja se al que garantizan ausencia de peligro Safety Extra Low Voltage SELV Estos circuitos SELV deben ser conectados exclusivamente con otros tambi n de tipo SELV Puesto que los circuitos tipo BRI se comportan como aqu llos con voltajes de red telef nica debe evitarse conectar circuitos SELV con circuitos de voltaje de red telef nica INV Varning De portar som ar m rkta 10BaseT Console 10 100ETHERNET och PCMCIA r SELV kretsar d v s skyddskretsar med extra l g sp nning SELV Safety Extra Low Voltage skyddsklenspanning SELV kretsar far endast anslutas till andra SELV kretsar Eftersom BRI kretsarbehandlas liksom telefonn tssp nning b r SELV kretsen inte anslutas till telefonn tssp nningskretsar TNV kretsar Preface 1000 A2 GN2 1 10 November 2003 Maintenance Monitoring November 2003 CHAPTER J General Information This chapter discusses servicing philosophy and resources that keep the CPX 1000 in full operation including m Maintenance page 1 1 m Monitoring page 1 1 m Troubleshooting page 1 2 m Repair page 1 2 Air filters remove dust particles from the air before they reach the cooling fans Clean these air filters periodically to ensure the fans continue to cool the CPX 1000 pro
22. 000 and another LAN device The MP module is faulty Same as for abnormal MP XMT and RCV indicator states listed in this table 1000 A2 GN2 1 10 Corrective Action 1 Turn the CPX 1000 rear circuit breaker switch off then on again to cycle system power and reinitialize the system 2 After the system initializes verify that the Tx and or Rx indicators are either lit or flashing on the ATM module Replace the ATM module Module Troubleshooting on page 3 16 Corrective Action Connect the MP Transition card Ethernet 1 port to the LAN hub or router Problem in the Local Area Network external to the CPX 1000 Contact the LAN administrator to determine the current LAN status Replace the MP Transition card interconnect cable to the LAN hub or router with a functional cable Replace faulty MP Transition card Take the corrective actions described above November 2003 1000 A2 GN21 Power Module Troubleshooting 10 Step 1 November 2003 Step 2 Troubleshooting Use this section to isolate CPX 1000 power problems Isolate a problem to one or more modules before troubleshooting After applying power wait at least two minutes for the system to initialize If none of its front panel indicators light and its internal fans are not working refer to Troubleshooting Instructions listed in Table 3 10 Note The CPX 1000 may take several minutes to initialize depending on how many Octal E1 and ATM
23. 1 Danger Shock Hazard The CPX 1000 uses a 48 or 60 VDC plant battery for primary power This voltage is sufficient to overcome skin resistance and can supply a level of current that can be fatal Use extreme caution when working around this voltage during installation operation testing and adjusting Remove the voltage at its point of distribution to the CPX 1000 before you connect or disconnect power leads to the equipment November 2003 4 1 Repair Procedures Recommended Power Off Step 1 Step 2 Emergency Power Off TT Power Supply 4 2 1000 A2 GN2 1 10 The following procedure is recommended when powering off the CPX 1000 Shut down all software operations JetVision JetCraft Flip the rocker switch in the rear of the shelf to the 0 position This removes input power for all power supplies In dual configured systems both domains lose input power In the event of an emergency flip the rocker switch in the rear of the chassis to the 0 position This removes input power from the power supplies and results in an abnormal system shutdown Voice Data Interruption Emergency power off interrupts all traffic through the CPX 1000 Use these steps only when normal shutdown procedures cannot be followed The CPX 1000 supports redundant power supplies installed in the left and right front side slots of the shelf The fan only module is in the middle of the shelf If the system is equipped with a r
24. CTive always lit All unlocked E1 modules are lit Troubleshooting 1000 A2 GN2 1 10 Table 3 4 Telco Status Indicators 1 of 2 Symptom Possible Cause CRITICAL ATM Ports indicator is on CP Card CPX Shelf IAD Protection Group MAJOR ATM Ports indicator is on CP Card 3 14 Further Isolation of Alarm ATM adaptive recovery scheme alarm DS3 far end alarm indication state DS3 loss of frame alarm DS3 loss of signal alarm Lost physical connection No adapter is driving the TDM master clock OAM Line AIS alarm OAM Line RDI alarm OAM Path AIS alarm OAM Path RDI alarm SONET lost frame SONET lost signal SONET path lost pointer Unknown alarm MP lost connection to active CP CPX is down Loss of communication with network management system El Transition card missing IAD configuration error Card does not exist or is not an ATM card Port does not exist DS3 far end receive failure DS3 loss of cell delineation state DS3 out of cell delineation state DS3 red alarm MP lost connection to CP CP has been removed CP is faulty CP lost heartbeat to peer CP November 2003 1000 A2 GN2 1 10 Troubleshooting Table 3 4 Telco Status Indicators 2 of 2 Symptom MAJOR indicator is on Continued MINOR indicator is on November 2003 Possible Cause CPX Shelf IAD IAD Ports Interface group Further Isolation of Alarm Error in database or error accessing configuration database CPX op
25. Console 10 100ETHERNET und PCMCIA beschrifteten Buchsen sind Sicherheitskreise mit Sicherheitskleinspannung Safety Extra Low Voltage SELV SELV Kreise sollten ausschlieflich an andere SELV Kreise angeschlossen werden Da BRI Kreise wie Telefonnetzspannungen behandelt werden ist der SELV Kreis nicht an Telefonnetzspannungskreise INV anzuschliefsen November 2003 1000 A2 GN2 1 10 November 2003 Preface Avvertenza Le porte contrassegnate da 10BaseT Console 10 100ETHERNET e PCMCIA sono circuiti di sicurezza con tensione molto bassa SELV I circuiti SELV devono essere collegati solo ad altri circuiti SELV Dato che i circuiti BRI vengono trattati come circuiti a tensione di rete telefonica evitare di collegare il circuito SELV ai circuiti in cui presente la tensione di rete telefonica TNV Advarsel Utgangene merket 10BaseT Console 10 100ETHERNET og PCMCIA er lavspentkretser SELV for ekstra sikkerhet SELV kretser skal kun kobles til andre SELV kretser Da BRI kretsene h ndteres som telenettspenning bor du unnga a koble SELV kretsen til kretser for telenettspenning TNV Aviso As portas com as etiquetas 10BaseT Console 10 100ETHERNET e PCMCIA sao circuitos de seguran a de baixa tens o SELV Estes circuitos dever o ser ligados apenas a outros circuitos SELV Devido ao facto dos circuitos BRI Interface de Ritmo B sico serem tratados como sendo de tens o equivalente a da rede
26. D and time slot for given C channel ID Shows CPX software version November 2003 1000 A2 GN2 1 10 clocking crv Typing Cp crv lt ifg gt all exit help setpassword November 2003 Console User Commands Displays a command summary or usage information Displays the E1 port that s sourcing the network clock reference Usage Cpx gt clocking Note Board number is not the same as slot number Board number is determined by order of initialization initialization order is slots 1 to 6 and then slots 16 to 9 Boards are numbered 1 through n Lines are numbered 0 through 7 Displays CRV details Displays All CRVs or L3 addresses in Interface Group lt ifg gt Ends the current console session Usage Cpx gt exit Displays a command summary or usage information Usage Cpx gt help Displays a summary of all the commands available Cpx gt help lt command name gt Displays detailed help on lt command name gt Cpx gt lt command name gt help Displays detailed help on lt command name gt To change default password use set password cond Setpassword lt username gt lt new password gt Example A AC cpx setpassword user userl BS Console User Commands showadminstate showclock showecac showport showportgroups showpps showpstnpg stats B 6 1000 A2 GN2 1 10 Shows the administrative state of the specified component Usage Cpx gt showadm
27. EIEJEEJEE DODODODODODODON EECH 0000 UDO ji et bc ib ICI e ec ec B 48 45 e e AIOIOI IETE 8 eT e ST a e e Warning Handle all printed circuit cards by the face plate extraction ears or assembly edges Never touch the components conductors or connector pins Always store and transport cards in antistatic packaging If you remove a card from its slot always put it into its antistatic package immediately Keep static generating materials such as food wrappers plastics and polystyrene foam containers away from card assemblies A fully assembled CPX 1000 Voice Services Platform has 16 single width module slots Figure 4 5 and Figure 4 6 show the front and rear views of STM 1 Figure 4 7 and Figure 4 8 show the front and rear views of DS 3 Your equipment may not include the EC or ECAC module if your installation does not need echo cancellation and compression nor some of the El and ATM STM 1 or DS 3 modules if you have less than a fully loaded redundant shelf November 2003 1000 A2 GN2 1 10 Repair Procedures r e SYSTEM ALERTS TELCO e no D s A e Alar A e du n Sia Jomar pasan J
28. GN2 1 10 Aviso Antes de trabalhar em equipamento que esteja ligado a linhas de corrente retire todas as j ias que estiver a usar incluindo an is fios e rel gios Os objectos met licos aquecer o em contacto com a corrente e em contacto com a ligac o a terra podendo causar queimaduras graves ou ficarem soldados aos terminais Advertencia Antes de operar sobre equipos conectados a l neas de alimentaci n quitarse las joyas incluidos anillos collares y relojes Los objetos de metal se calientan cuando se conectan a la alimentaci n y a tierra lo que puede ocasionar quemaduras graves o que los objetos met licos queden soldados a los bornes Varning Tag av alla smycken inklusive ringar halsband och armbandsur innan du arbetar p utrustning som r kopplad till kraftledningar Metallobjekt hettas upp n r de kopplas ihop med str m och jord och kan f rorsaka allvarliga brannskador metallobjekt kan ocks sammansvetsas med kontakterna Warning Do not work on the system or connect or disconnect cables during periods of lightning activity Waarschuwing Tijdens onweer dat gepaard gaat met bliksem dient u niet aan het systeem te werken of kabels aan te sluiten of te ontkoppelen Varoitus Ala ty skentele j rjestelm n parissa l k yhdist tai irrota kaapeleita ukkosilmalla Attention Ne pas travailler sur le systeme ni brancher ou d brancher les c bles pendant un orage Warnung Arbeiten Sie nicht am System und
29. Help CA AC Cpx gt CA AC Cpx gt help help QGe Commands Summary gt Displays a command summary or usage information clocking Displays the active clock source which can be BITS IFG DS1 cry Displays details for all ports in a V5 interface group exit Ends the current console session help Displays a command summary or usage information setpassuord Changes password of a user showadminstate Shows the administrative state of the specified component showclock Prints the entire clock priority table showecac Show resource usage for all ECAC cards showport Displays information on the specified port showportgroups Lists all ATM porteroups showpps Shows which CCS and EOC links are currently active showpstnpg Displays information about PSTN protection groups stats Displays statistics for the component specified status Displays the operational status of various system components sub Displays subscriber summary or details vDifstat prints status of V5 interface in trace log v5lnstat print El Link state v5protstat reports link ID and time slot for given C channel ID version Shows CPX software version raana AN November 2003 1000 A2 GN2 1 10 Step 4 Step 5 User Console Commands clocking crv Typing Cp crv lt ifg gt all November 2003 Troubleshooting The key to gathering Telnet info is the Cpx gt Displays a summary of all the comm
30. Jetstream CPX 1000 Voice Services Platform Service Release 3 3 Document No 1000 A2 GN21 10 November 2003 WANADIAN ES Copyright 2003 Paradyne Corporation All rights reserved Printed in U S A Notice This publication is protected by federal copyright law No part of this publication may be copied or distributed transmitted transcribed stored in a retrieval system or translated into any human or computer language in any form or by any means electronic mechanical magnetic manual or otherwise or disclosed to third parties without the express written permission of Paradyne Corporation 8545 126th Ave N Largo FL 33773 Paradyne Corporation makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Further Paradyne Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of Paradyne Corporation to notify any person of such revision or changes Changes and enhancements to the product and to the information herein will be documented and issued as a new release to this manual Warranty Sales Service and Training Information Contact your local sales representative service representative or distributor directly for any help needed For additional information concerning warranty sales service repair installation
31. Module Troubleshooting viv ete ret teretes 3 16 Table 3 6 MP Module Troubleshooting see 3 17 Table 3 7 Octal E1 Module Troubleshooting sss 3 17 Table 3 9 Ethernet LAN Troubleshooting ses 3 20 Table 3 8 ATM Module Troubleshooting eee 3 20 Table 3 10 Power Failure Troubleshooting sees 3 22 Table B 1 CP High Availability States B 2 November 2003 vii List of Tables 1000 A2 GN2 1 10 viii November 2003 Audience Organization November 2003 Preface Use this CPX 1000 Voice Services Platform Service manual when performing routine diagnostic testing maintenance troubleshooting and repair Note Throughout this document the term CPX 1000 refers to the CPX 1000 Voice Services Platform equipment This CPX 1000 Voice Services Platform Service manual is written for maintenance testing technicians and engineers The CPX 1000 CPX 1000 Voice Services Platform Service manual is organized as follows Chapter 1 General Information describes the CPX 1000 shelf components and modules Chapter 2 Maintenance describes CPX 1000 software upgrades and periodic maintenance tasks Chapter 3 Troubleshooting describes CPX 1000 operational and hardware problem isolation and correction Chapter 4 Repair Procedures describes how to remove and replace CPX 1000 modules and components Appendix A Replacement Parts lists CPX 1000 field
32. NLOCKED UNLOCKED UNLOCKED OUNL SOLED O DISABLED O DISABLED DISABLED DISABLED O UNLOCKED O UNLOCKED O UNLOCKED UNLOCKED A O UNLOCKED O UNLOCKED O UNLOCKED UNLOCKED UNLOCKED O UNLOCKED ena G Pg WO PB e Oact OACT act 10 8 0233 01 Slot Status Indicators Figure 3 3 CPX 1000 Alarm Panel Table 3 2 Slot Status Indicators Indicator Color Definition Disabled Red Lights when the card cannot provide services but is not locked see below Unlocked Green Green when the card is discovered initialized and placed in service able to carry traffic Off when the card is locked no traffic Act Amber Lights for the active CP HSC and ATM cards Active Indicates unlocked with green LED states for the E1 and EC cards The ACT LEDs indication depends the type of module in the slot When all slot status indicator LEDs are off either that card is not detected by the system or it is removed from system use and ready for physical removal from the CPX 1000 shelf Table 3 3 shows the normal activity indicator usage by module Table 3 3 Normal Activity Indicator Usage Module AIM CP HSC EC MP E1 November 2003 Normal Usage Active ATM modules will have ACTive lit standby module lights not lit Active CP HSC module will have ACTive lit All unlocked EC modules are lit A
33. Replacing the Air Filters Step 1 22 1000 A2 GN2 1 10 The two power supply modules and the fan module located at the front of the CPX 1000 shelf are each equipped with a fan filter The air filter mounts in a metal frame located in front of the fan on the power supply module Figure 2 1 The filter frame is held in place by a friction fit with the power supply chassis Note You can remove the filter without removing the power supply module or the fan module A metal frame encases the filters on each fan module Carefully pull out the metal frame that surrounds the filter Lift this frame away from the power supply module or fan module Figure 2 1 Te T Lift Out Filter 0076 Figure 2 1 Air Filter Removal November 2003 1000 A2 GN21 November 2003 10 Step 2 Step 3 Step 4 Maintenance Clean the filter in warm soapy water until no dust remains You should be able to run your finger across the filter without the filter changing color or depositing dust on your finger Thoroughly dry the filter Reinstall the filter in the fan module or power supply module This filter does not have a front or rear a top or bottom so there is no wrong Way to orient the filter when reinstalling it Tip Even with regular cleaning these filters eventually require replacement Replace the filters approximately every two years A good way to determine when a filter requires rep
34. X 1000 November 2003 1000 A2 GN2 1 10 A TT NAN PT A AA General Safety Precautions November 2003 Preface CAUTION CLASS 1 LASER Alerts you to a laser hazard and instructs you to avoid looking directly into the source of a coherent light i e laser source Voice Data Interruption Alerts you to an action that if done incorrectly interrupts voice or data traffic Electro Static Caution Reminds you to take precautions to prevent electro static damage to static sensitive assemblies and circuits Electrical Warning Alerts you to an electrical hazard that could result in a fatal injury This section presents general safety precautions to observe while working with the CPX 1000 The precautions are presented here and specific precautions are repeated with any procedure to which they apply Observe the following safety precautions during all phases of installation operation service and repair of the CPX 1000 Voice Services Platform Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design manufacture and intended use of this equipment Paradyne assumes no liability for the customer s failure to comply with these requirements The safety precautions listed below represent warnings of certain dangers of which Paradyne is aware Heed these warnings and all other safety precautions necessary to safely operate the CPX 1000
35. ands Cpx gt lt command name gt Displays detailed help on lt command name gt Cpx gt lt command name gt Displays detailed help about lt command name gt Notes The CPX 1000 does not support partial command prompting Type in the entire command All lt bracketed gt text in these screens represent numeric values Type exit to quit the Telnet session The following commands are most commonly used in service and maintenance Displays a command summary or usage information Displays the E1 port that s sourcing the network clock reference Usage Cpx gt clocking Note Board number is not the same as slot number Board number is determined by order of initialization initialization order is slots 1 to 6 and then slots 16 to 9 Boards are numbered 1 through n Lines are numbered 0 through 7 Displays CRV details for all ports in a V5 interface group Displays All CRVs or L3 addresses in Interface Group lt ifg gt 3 9 Troubleshooting exit help setpassword showadminstate showclock showecac showport 1000 A2 GN2 1 10 Ends the current console session Usage Cpx gt exit Displays a command summary or usage information Usage Cpx gt help Displays a summary of all the commands available Cpx gt help lt command name gt Displays detailed help on lt command name gt Cpx gt lt command name gt help Displays detailed help on lt comman
36. at 4 5 Alarm Panel dat irre estia ebd e ok gan ken 4 6 Removing the Alarm Panel ss 4 6 Installing the Alarm Panel 2a sise 4 8 Power Distribution Panel rh b n pr erts 4 8 Removing Power Distribution Panel 4 9 Installing Power Distribution Panel 4 10 Module Removal and Installation 4 11 Hot Swappi g nudis ciao obio cato d sata 4 18 Hot Swapping an MP Card s 4 18 Hot Swapping CP and HSC Cards 4 19 Hot Swapping Line Cards iaa 4 20 Planned HOUSWAp siones era 4 20 Unplanned Hot SWA fo at gn tanta ak avan ek ban a yn in sipa kanan 4 21 ee E 4 21 Appendix A Replacement Parts Appendix B Console User Commands Logging ria B 1 User Console Commande B 4 p M PED EON B 5 CHOCHAIVE l Pot E B 5 November 2003 iii Table of Contents 1000 A2 GN2 1 10 CV SN eae B 5 AA AA AHA PAN B 5 e E B 5 Sel Dass WOE O A NAA NAN B 5 showadtinstate lama B 6 SHOW COR eer ee at B 6 ShoWeCAaC amada feo Senex aad e adi dus ies B 6 SHOW POM eee NP a pU EDIDI B 6 5howporle rousse inicio aaa B 6 SHOW Sn nan aka lazil B 6 SHOW PSNR oye ns B 6 p B 6 A vena eio usi d ie ui oak B 7 SUD Scc dii di acd Rm PEI IE B 7 NOISE ai da e etudes B 7 XO IBS oat stent toto vastata ende ONDE Fun B 7 VODEOSEISIud cinis en annee Haine nant B 7 Admin Console Commandes B 8 CIO APSE ALS odd Petit ce rU verfus B 8 IC TR TRE B 8 POP OO P k k ki ka ues cele Re meat
37. b Displays valid sub ranges Cpx gt sub lt sub gt Displays detailed info for lt sub gt Cpx gt sub subi lt sub2 gt Displays summary for range subl to lt sub2 gt Troubleshooting v5ifstat v5lnstat v5prostat Trouble shooting the CPX 1000 Shelf Alarm Panel Indicators 1000 A2 GN2 1 10 Prints status of V5 interface in trace log Usage Cpx gt v5ifstat ifnum x Prints status of specified interface number Print E1 Link state Usage Cpx gt v5lnstat intf link Prints state of specified interface ID and specified link ID Reports link ID and time slot for given C channel ID Usage Cpx gt v5prostat lt intf gt lt chan ID gt Reports link ID and time slot for specified interface ID and specified protected logical C channel ID Use this sequence for troubleshooting the CPX 1000 shelf 1 Check the alarm panel indicators 2 Troubleshoot the line modules 3 Troubleshoot the power modules The Alarm Panel indicators on the CPX 1000 are divided into three groups m Slot Status indicators Table 3 2 W System Status indicators not supported in this release W Telco Alarm indicators Table 3 4 Check the Alarm panel indicators Figure 3 3 as follows November 2003 1000 A2 GN2 1 10 Troubleshooting System Status Indicators Telco Alarm Indicators SYSTEM ALERTS ALERT B ALERT C Al o DISABLED ondas nerf lon O U
38. between the Class 5 switch and the CPX 1000 2 Verify that the interface group is active in the Class 5 switch Reconfirm the V5 provisioning data The data set information such as LE ID and Variant ID must match exactly what the LE is using 1 Reconfirm that the physical E1 s plugged into the OctalE1 card are in the correct order and match the provisioned data 2 Confirm that the E1 s link ID s that are provisioned in JetCraft match exactly to the E1 s plugged into the Octal E1 card By default the CPX 1000 expects CRC4 to be enabled on all E1 links If this is not the case then the E1 s will not come into service This might also prevent the interface from coming into service Enable CRC4 on all Els at the LE Note It is possible to disable CRC4 at the CPX However this will disable CRC4 for ALL Els on the entire unit For assistance contact Paradyne support Troubleshooting Table 3 8 ATM Module Troubleshooting Symptom Tx and or Rx indicators are off Probable Causes Software error occurred on the CP module causing the ATM module to initialize improperly ATM module is faulty Table 3 9 Ethernet LAN Troubleshooting Symptom Ethernet link green indicator is not lit PING test failed unable to ping the CPX 1000 from another device connected to the LAN Probable Causes The MP module is not connected to the LAN Ethernet LAN is down Faulty cabling between the CPX 1
39. d you will also need to swap its corresponding transition card Line cards include ATM STM 1 and DS3 TDM 8E1 EC ECAC 12 port El ECAC CPX 1000 supports both planned and unplanned Hot Swap To perform a planned hot swap of a line card Click a line card that you want to hot swap from the Tree or Shelf View Place the selected line card to the Locked state Refer to JetCraft User s Guide Select Remove Resources from the Configuration menu A prompt appears asking if you want to remove all resources associated with the card Click Yes The card is removed from the Tree and Shelf views Remove the physical line card first followed by its corresponding transition card from the CPX 1000 shelf Insert the new physical transition card followed by the line card and lock them in place using the card ejectors Select Refresh CPX from the File menu The new card appears in the Tree and Shelf views The state of the card automatically changes to unlocked and all resources for that card are restored November 2003 1000 A2 GN2 1 10 Unplanned Hot Swap Step 1 Step 2 Step 3 Hot Growth Step 2 Step 3 Step 4 November 2003 Repair Procedures An unplanned hot swap involves the removal and replacement of a module without first locking the resource To perform an unplanned hot swap of a line card Depress the ejector and wait until the blue hot swap light indicates that the module can be remo
40. d domains 3 5 MP card hot swap 4 18 networks troubleshooting Ethernet LANs 3 20 P PING testing failed 3 20 power supplies removing fan 4 4 precautions xii xiii 4 5 4 11 4 12 Index PWR indicator troubleshooting 3 16 3 17 removing power supply fan 4 4 S shock hazards xii 4 1 4 3 W warnings xii xiii 4 5 4 11 4 12 1000 A2 GN2 1 10 November 2003
41. d name gt To change default password use set password cond Setpassword lt username gt lt new password gt Example A AC cpx setpassword user userl Shows the administrative state of the specified component Usage Cpx gt showadminstate portgroups Cpx gt showadminstate ports Prints the entire clock priority table Usage Cpx gt showclock Show resource usage for all ECAC cards Usage Cpx gt showecac Displays information on the specified port Usage Cpx gt showport November 2003 1000 A2 GN2 1 10 showportgroups showpps showpstnpg stats status sub November 2003 Troubleshooting Lists all ATM portgroups Usage Cpx gt showportgroups Shows which CCS and EOC links are currently active Usage Cpx gt showpps Displays information about PSTN protection groups Usage Cpx gt showpps Displays statistics for the component specified Usage Cpx gt stats sys Cpx gt stats ifg lt ifg gt Cpx gt stats dsi lt ifg gt dsi Cpx gt stats sub lt sub gt Cpx gt stats port lt sub gt lt port gt Cpx gt stats atm lt device gt Displays the operational status of various system components Usage Cpx gt status software Displays status of the system software links Cpx gt status atm Displays status of ATM ports and portgroups Cpx gt status sub lt sub gt Displays status of a subscriber Displays subscriber summary or details Usage Cpx gt su
42. depende das instala es existentes para protec o contra curto circuito sobrecarga Assegure se de que um fus vel ou disjuntor n o superior a 48 60VDC 20A utilizado nos condutores de fase todos os condutores de transporte de corrente jAdvertencia Este equipo utiliza el sistema de protecci n contra cortocircuitos o sobrecorrientes del propio edificio Asegurarse de que se utiliza un fusible o interruptor autom tico de no m s de 48 60 voltios en corriente directa VDC 20 amperios del est ndar en los hilos de fase todos aqu llos portadores de corriente Varning Denna produkt ar beroende av i byggnaden installerat kortslutningsskydd 6verstr6msskydd Kontrollera att s kring eller versp nningsskydd anv nds pa fasledarna samtliga str mf rande ledare 48 60 V likstr m 20 A Warning This equipment needs to be grounded Use a green and yellow 6 AWG ground wire to connect the host to earth ground Waarschuwing Deze apparatuur hoort geaard te woden Gebruik een groen gele 6 AWG aarddraad om de host tijdens normaal gebruik met de aarde te verbinden Varoitus Tama laitteisto t ytyy maadoittaa Yhdist is nt laite maahan normaalik yt n aikana kayttamalla vihre keltaista 6 AWG maadoitusjohtoa Attention Cet quipement doit tre reli la terre Utilisez un fil vert et jaune de gabarit 6 AWG pour connecter l h te a la terre lors son utilisation normale Warnung Dieses Ger t muk geerdet werd
43. die Installationsanweisungen bevor Sie das System an die Stromquelle anschliefsen Avvertenza Consultare le istruzioni di installazione prima di collegare il sistema all alimentatore Advarsel Les installasjonsinstruksjonene fer systemet kobles til stromkilden Aviso Leia as instruc es de instalac o antes de ligar o sistema sua fonte de energia Advertencia Ver las instrucciones de instalaci n antes de conectar el sistema a la red de alimentaci n Varning L s installationsanvisningarna innan du kopplar systemet till dess str mf rs rjningsenhet November 2003 1000 A2 GN2 1 10 Jewelry Removal Warning November 2003 Preface Warning Before working on equipment that is connected to power lines remove jewelry including rings necklaces and watches Metal objects will heat up when connected to power and ground and can cause serious burns or weld the metal object to the terminals Waarschuwing Alvorens aan apparatuur te werken die met elektrische leidingen is verbonden sieraden inclusief ringen kettingen en horloges verwijderen Metalen voorwerpen worden warm wanneer ze met stroom en aarde zijn verbonden en kunnen ernstige brandwonden veroorzaken of het metalen voorwerp aan de aansluitklemmen lassen Varoitus Ennen kuin ty skentelet voimavirtajohtoihin kytkettyjen laitteiden parissa ota pois kaikki korut sormukset kaulakorut ja kellot mukaan lukien Metalliesineet kuumenevat kun ne ovat yhteyd
44. documentation training distributor locations or Paradyne worldwide office locations use one of the following methods m Internet Visit the Paradyne World Wide Web site at www paradyne com Be sure to register your warranty at www paradyne com warranty Telephone Call our automated system to receive current information by fax or to speak with a company representative Within the U S A call 1 800 870 2221 Outside the U S A call 1 727 530 2340 Document Feedback We welcome your comments and suggestions about this document Please mail them to Technical Publications Paradyne Corporation 8545 126th Ave N Largo FL 33773 or send e mail to userdoc paradyne com Include the number and title of this document in your correspondence Please include your name and phone number if you are willing to provide additional clarification Trademarks Jetstream is a registered trademark of Paradyne Corporation All other products and services mentioned herein are the trademarks service marks registered trademarks or registered service marks of their respective owners A November 2003 1000 A2 GN21 10 Table of Contents Preface AO ix Organiza ON maan aaa von ya a ka tike ka tant sake tions ix Related Documents iia oia x Safety CONVENIOS aaa x Chapter1 General Information MANANG ll tn 1 1 MOnitoring O ru ad 1 1 dreet 1 2 AAA M A T 1 2 Chapter2 Maintenance Obtaining Replacement Air Filters
45. e Cpx gt v5ifstat ifnum x Prints status of Specified interface number Print E1 Link state Usage Cpx gt v5lnstat intf link Prints state of Specified interface ID and specified link ID Reports link ID and time slot for given C channel ID Usage Cpx gt v5prostat intf chan ID Reports link ID and time slot for Specified interface ID and specified protected logical C channel ID B 7 Console User Commands Admin Console Commands clearstats fan B 8 1000 A2 GN2 1 10 The administrator commands include the user commands listed above plus these commands available only to administrators clearstats fan portloop reboot restartsub setactiveport setcdv setechocancel setlinelen tap vpath Clears statistics for the component specified Sets or shows the status of the chassis fan speeds Establishes a voice path between two subscriber ports Reboots the CP Sends a restart request to a subscriber Sets the active port in an ATM port group Displays sets ATM Cell Delay Variation CDV Sets Echo Cancellation type for a given subscriber port Sets the E 1 line length or Line Build Out LBO Tap monitor H 110 time slots Displays active voice path information Clears statistics for the component specified Usage Cpx gt clearstats sys Cpx gt clearstats ifg lt ifg gt Cpx gt clearstats dsi lt ifg gt dsi Cpx gt clearstats sub
46. e network management tools Use the console to remotely Telnet into the CPX 1000 for further troubleshooting Inspect the CPX 1000 shelf itself 3 3 Troubleshooting 1000 A2 GN2 1 10 Network Management JetVision JetCraft and JetVision main windows display a graphical representation of the CPX 1000 components that they manage and the network entities with which they interface The available network management tools also include JetSNMP JetVision is a client server based Element Management System that provides a persistent view of managed CPX 1000 systems JetVision can concurrently manage up to 50 CPX 1000s and is supported on both the Sun Solaris and Windows platforms After successfully logging into JetVision the Main window displays a geographical map Figure 3 1 The Alarms at the top indicate alarm and event information Refer to the JetVision User s Guide for additional information Alarm Indicator JetVision OF x Menu Dar ym File Configuration Fault Services Administration Report View Help Toolbar icons Tree View INE s a dlok E e Network PG A V5 Interface Group Se Ds aja EA Bj uj LL EVI NY 01 E1 02 E1 03 E1 04 E1 06 MP 07 CP A 08 HSC B D9 CP B 10 HSC A 11 STM 1 12 STM 1 13 STM 1 14 STM 1 15 ECAC Status bar gt dlok dlok Teams Geographical view displayed Figure 3 1 JetVision Main Window
47. e Data Interruption Removing power shuts down the CPX 1000 Shutting down the CPX 1000 disrupts all calls and interrupts service Note You do not need to remove the power supplies to remove or install the Power Distribution Panel although backing the power supplies out slightly may facilitate installing the panel November 2003 1000 A2 GN2 1 10 Removing Power Distribution Panel Step 1 Step 2 Step 3 Step 4 Step 5 ar November 2003 Repair Procedures To install the Power Distribution Panel see Figure 44 and Shut down the operating system If the system is configured as a dual CP system ensure that both domains are shut down Turn the system power off Recommended Power Off on page 4 2 Remove the power cord from the Power Distribution Panel Loosen the four captive screws on the corners of the Power Distribution Panel Pull the Power Distribution Panel straight out of the chassis Note You may need to pull on the captive screws to move the panel out enough to grasp by the side edges I ge ce OO loo JA El d Power Distribution Panel Figure 4 4 Power Distribution Panel Removal Repair Procedures Installing Power Distribution Panel Step 1 Step 2 Step 3 Step 4 1000 A2 GN2 1 10 To install the power dist
48. e finns det n tsp nning i str mf rs rjningsenheten ven nar str mmen har slagits av men n tsladden r ansluten F r system utan str mbrytare finns det n tsp nning i str mf rs rjningsenheten nar natsladden ar ansluten Warning Ultimate disposal of this product should be handled according to all national laws and regulations Waarschuwing Dit produkt dient volgens alle landelijke wetten en voorschriften te worden afgedankt Varoitus Taman tuotteen lopullisesta havittamisesta tulee huolehtia kaikkia valtakunnallisia lakeja ja s nn ksi noudattaen Attention La mise au rebut d finitive de ce produit doit tre effectu e conform ment toutes les lois et r glementations en vigueur Warnung Dieses Produkt muf den geltenden Gesetzen und Vorschriften entsprechend entsorgt werden Avvertenza L eliminazione finale di questo prodotto deve essere eseguita osservando le normative italiane vigenti in materia November 2003 1000 A2 GN2 1 10 Qualified Personnel Warning A November 2003 Preface Advarsel Endelig disponering av dette produktet ma skje i henhold til nasjonale lover og forskrifter Aviso A descartagem final deste produto dever ser efectuada de acordo com os regulamentos e a legislac o nacional jAdvertencia El desecho final de este producto debe realizarse seg n todas las leyes y regulaciones nacionales Varning Slutlig kassering av denna produkt bor sk tas i enlighet med landets alla
49. edundant power supply removing a single power supply does not interrupt system operation Use the following procedures when removing and installing a power supply These procedures also apply to the fan only filter module November 2003 1000 A2 GN2 1 10 Remove Fan Power Supply Module Step 1 Step 2 Lift Out Filter AA November 2003 Step 3 Repair Procedures To remove a fan power supply module see Figure 4 1 and follow these steps If the system is not equipped with a redundant power supply and you are removing one of them shut the system down Recommended Power Off on page 4 2 If the system is equipped with a redundant power supply or if the system is not equipped with a redundant power supply but you are removing the fan only module the system can remain operational during this procedure Loosen the two captive screws located at the bottom of the fan power supply module you are removing Remove 4 Screws Pull To Remove Fan 0178 Figure 4 1 Fan Power Supply Module Removal Installation Danger Shock Hazard The CPX 1000 uses a 48 or 60 VDC plant battery for primary power This voltage is sufficient to overcome skin resistance and can supply a level of current that can be fatal Use extreme caution when working around this voltage during installation operation testing and adjusting Using the handle on the front of the fan power supply module slowly pull the Power Su
50. egar a trabalhar com qualquer equipamento familiarize se com os perigos relacionados com circuitos el ctricos e com quaisquer pr ticas comuns que possam prevenir poss veis acidentes XV Preface Current 20A Warning A xvi 1000 A2 GN2 1 10 jAdvertencia Este simbolo de aviso significa peligro Existe riesgo para su integridad fisica Antes de manipular cualquier equipo considerar los riesgos que entra a la corriente el ctrica y familiarizarse con los procedimientos est ndar de prevenci n de accidentes Varning Denna varningssymbol signalerar fara Du befinner dig i en situation som kan leda till personskada Innan du utf r arbete p n gon utrustning m ste du vara medveten om farorna med elkretsar och k nna till vanligt f rfarande f r att f rebygga skador Warning This product relies on the building s installation for short circuit overcurrent protection Ensure that a fuse or circuit breaker no larger than 48Vdc or 60Vdc VAC 20A is used on the phase conductors all current carrying conductors Waarschuwing Dit produkt is afhankelijk van de installatie van het gebouw voor kortsluit overstroom beveiliging Controleer of er een zekering of stroomverbreker van niet meer dan 48 60Vdc Volt 20 A gebruikt wordt op de fasegeleiders alle geleiders die stroom voeren Varoitus Tama tuote on riippuvainen rakennukseen asennetusta oikosulkusuojauksesta ylivirtasuojauksesta Varmista ett vaihevirtajo
51. en Verwenden Sie ein gr n gelbes 6 AWG Erdungskabel um damit das Host Ger t wahrend des normalen Betriebs zu erden Avvertenza Questa apparecchiatura deve essere collegata a massa Durante l uso normale collegare l host alla massa di terra usando un filo di massa verde e giallo di diametro pari a GAWG Advarsel Dette utstyret m jordes Bruk en gronn og gul 6 AWG jordledning til kople vertsterminalen til jording i lopet av normalt bruk xvii Preface Installation Warning A xviii 1000 A2 GN2 1 10 Aviso necess rio que este equipamento esteja ligado terra Utilize um fio de ligac o terra de 6 AWG verde e amarelo para ligar o host ligac o terra durante a sua utilizac o normal Advertencia Este equipo debe conectarse a tierra Utilizar un hilo de puesta a tierra 6 AWG verde y amarillo para conectar a tierra el equipo principal durante el uso normal Varning Denna utrustning ar avsedd att jordas Anv nd en gulgr n jordledning av storlek 6 AWG till att jorda vardenheten vid normal anv ndning Warning Read the installation instructions before you connect the system to its power source Waarschuwing Raadpleeg de installatie aanwijzingen voordat u het systeem met de voeding verbindt Varoitus Lue asennusohjeet ennen j rjestelm n yhdist mist virtalahteeseen Attention Avant de brancher le syst me sur la source d alimentation consulter les directives d installation Warnung Lesen Sie
52. ent Follow this order for resolving CPX 1000 problems through the JetCraft alarm window 1 Display the Main window on the monitor 2 Identify the failed module in the alarm window 3 Write down the description module type slot number and port number Consult the Statistics Summary section in Chapter 10 of the JetCraft User s Guide for an description of the error types JetSNMP is a CPX 1000 native interface that allows SNMP Managers e g HP Open View to discover and monitor CPX 1000 systems JetSNMP provides fault management version 2 for the CPX 1000 and associated IADs to allow alarm reporting and surveillance with industry standard network management tools JetSNMP supports W JetSNMP traps notification of alarm alert situations W JetSNMP alarm table retrieval of up to 550 alarms from the CPX 1000 m Discovery of the CPX 1000 configuration JetSNMP can handle request from and trap forwarding to multiple network management stations with the Get and Get Next commands Refer to the CPX 1000 Release 2 1 SNMP MIB Application Notes for additional information The Core Console resides in each CP module The CPX 1000 core console enables remote troubleshooting of the CPX 1000 Appendix B User Console Commands describes each command November 2003 1000 A2 GN2 1 10 Logging Into Core Step 1 November 2003 Troubleshooting When you first log in there are two default types of access and default userna
53. eration type resulted in an error General system alarm IAD unknown alarm Lost link with IAD Provisioned ports are greater than the reported ports IAD port alarm alarm Card on a slot is not an El card Link Unknown alarm Missing E 1 card on slot Missing E 1 port for E 1 El Ports E 1 Lost frame sync Red alarm E 1 Received remote alarm indication Yellow alarm E 1 Received remote alarm signal Blue alarm E 1 Software error in DSO read call Paradyne Technical Support E 1 Unknown alarm Not used as of Release 3 0 Troubleshooting 1000 A2 GN2 1 10 Module Before performing a module fault isolation Troubleshooting 1 Verify that the board and all other internal components are securely and properly seated Warning A Take care not to damage or bend the connector pins and avoid touching areas of integrated circuits 2 Check Table 3 5 for information to troubleshoot a CP module Voice Data Interruption Do not press the RST button on the CP module Doing so resets the CPX 1000 shelf and interrupts all calls Refer to Table 3 6 when troubleshooting the MP module Refer toTable 3 7 when troubleshooting Octal E1 module Refer to Table 3 8 when troubleshooting the ATM module Refer to Table 3 9 when troubleshooting the Ethernet LAN port ou BO Table 3 5 CP Module Troubleshooting Symptom Probable Causes Corrective Action PWR indicator is off CPX 1000 is not powered Verify that the CPX 1000 i
54. ereo o uuocenlo uooen owa o unocenfounocenlounocreolouuoceo ounoceolouuocenlousocen L MO MO MO MO MO HMO KAN KE NU RED CO MES MO RECS RC agcnnmunmn drararararag oaonani ic Card Cage Power Supplies and lt Cooling Fans om SERVICE on SERVICE on SERVICE 0441 01 Figure 4 7 Fully redundant DS 3 Shelf Front View November 2003 1000 A2 GN2 1 10 Repair Procedures
55. ess s hk virran ja maan kanssa ja ne voivat aiheuttaa vakavia palovammoja tai hitsata metalliesineet kiinni liitantanapoihin Attention Avant d acc der a cet quipement connect aux lignes lectriques ter tout bijou anneaux colliers et montres compris Lorsqu ils sont branch s l alimentation et reli s la terre les objets m talliques chauffent ce qui peut provoquer des blessures graves ou souder l objet m tallique aux bornes Warnung Vor der Arbeit an Ger ten die an das Netz angeschlossen sind jeglichen Schmuck einschliefslich Ringe Ketten und Uhren abnehmen Metallgegenst nde erhitzen sich wenn sie an das Netz und die Erde angeschlossen werden und k nnen schwere Verbrennungen verursachen oder an die Anschlufsklemmen angeschweifst werden Avvertenza Prima di intervenire su apparecchiature collegate alle linee di alimentazione togliersi qualsiasi monile inclusi anelli collane braccialetti ed orologi Gli oggetti metallici si riscaldano quando sono collegati tra punti di alimentazione e massa possono causare ustioni gravi oppure il metallo pu saldarsi ai terminali Advarsel Fjern alle smykker inkludert ringer halskjeder og klokker for du skal arbeide pa utstyr som er koblet til kraftledninger Metallgjenstander som er koblet til kraftledninger og jord blir svaert varme og kan for rsake alvorlige brannskader eller smelte fast til polene xix Preface Lightning Activity Warning A 1000 A2
56. he CP card is automatically restored To hot swap CP and HSC cards Click the CP card icon from the Tree or Shelf view m If hot swapping an active CP or HSC card continue with Step 2 m If hot swapping a standby CP or HSC card continue with Step 3 Perform switchover to place the active card in standby Refer to JetCraft User s Guide Place the CP card to the Locked state Refer to JetCraft User s Guide Select Remove Resources from the Configuration menu A prompt appears asking if you want to remove all resources associated with the card Click Yes The card is removed from the Tree and Shelf views Remove the physical CP card followed by its corresponding HSC card from the CPX 1000 shelf Removing and Replacing Cards from the CPX 1000 Shelf on page 4 17 Insert the HSC card then insert the CP card and lock them in place using the card ejectors Removing and Replacing Cards from the CPX 1000 Shelf on page 4 17 Continue with Step 9 if this is a standby CP or HSC card Repair Procedures Hot Swapping Step 8 Step 9 Line Cards Planned Hot Swap 4 20 Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 1000 A2 GN2 1 10 Select Refresh CPX from the File menu The new cards appear in the Tree and Shelf views Place the CP card to the Unlocked state Refer to JetCraft User s Guide Line cards are paired with their corresponding transition cards When you hot swap a line car
57. he CPX 1000 Voice Services Platform include field replaceable batteries new battery can explode if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instructions ch Electro Static Caution AN The CPX 1000 circuit cards can be damaged by static electricity that builds up on work surfaces and on your body Static is produced by the everyday movement of your body and is released as an Electro Static Discharge ESD when you touch an object Observe the following precautions whenever you are working with the CPX 1000 Always wear a grounded wrist strap to prevent ESD ESD can damage the CPX 1000 card assemblies and solid state components in the CPX 1000 Be sure to attach the wrist strap to the grounding jack located on the front or rear of the equipment November 2003 4 11 Repair Procedures Shelf Front Shelf Rear 1000 A2 GN2 1 10 ESD Wrist Strap Grounding Jack oleleloleololA A loli S UCIDOOODCIDOOU IOOGOO000001 t DDDODOOOOO t DODODOOOOO ouuo QDOODDDODOOODODOO 000000000 2001 o OOo OOo a al e WC DOO eE CC pong L1 O OU L1 L1 LI O00 o OO DOO OO OO OOCOC oo F ODDO DD ero o LI pod OO pod DODODOOO rni Il EE daugu QDOQDODODOOOODOO OOODODDODDDODG LJETEIEI
58. htimissa kaikissa virroitetuissa johtimissa kaytetaan Yhdysvalloissa alle 48 60 voltin 20 ampeerin ja monissa muissa maissa 48Vdc 60Vdc voltin 20 ampeerin sulaketta tai suojakytkint Attention Pour ce qui est de la protection contre les courts circuits surtension ce produit d pend de l installation lectrique du local V rifier qu un fusible ou qu un disjoncteur de 48Vdc ou 60V dc 20 A maximum est utilis sur les conducteurs de phase conducteurs de charge Warnung Dieses Produkt ist darauf angewiesen dafs im Geb ude ein Kurzschluf bzw berstromschutz installiert ist Stellen Sie sicher daf eine Sicherung oder ein Unterbrecher von nicht mehr als 48V oder 60V Gleichstrom 20 A an den Phasenleitern allen stromf hrenden Leitern verwendet wird Avvertenza Questo prodotto dipende dall installazione dell edificio per quanto riguarda la protezione contro cortocircuiti sovracorrente Verificare che un fusibile o interruttore automatico non superiore a 48 VDC o 60 VDC 20 A sia stato usato nei fili di fase tutti i conduttori portatori di corrente November 2003 1000 A2 GN2 1 10 Grounding Requirement Warning November 2003 Preface Advarsel Dette produktet er avhengig av bygningens installasjoner av kortslutningsbeskyttelse overstrom Kontroller at det brukes en sikring eller strombryter som ikke er storre enn 48 60VDC 20 A p faselederne alle str mf rende ledere Aviso Este produto
59. instate portgroups Cpx gt showadminstate ports Prints the entire clock priority table Usage Cpx gt showclock Show resource usage for all ECAC cards Usage Cpx gt showecac Displays information on the specified port Usage Cpx gt showport Lists all ATM portgroups Usage Cpx gt showportgroups Shows which CCS and EOC links are currently active Usage Cpx gt showpps Displays information about PSTN protection groups Usage Cpx gt showpps Displays statistics for the component specified Usage Cpx gt stats sys Cpx gt stats ifg lt ifg gt Cpx gt stats dsi lt ifg gt dsi Cpx gt stats sub lt sub gt November 2003 1000 A2 GN2 1 10 status sub v5ifstat v5lnstat v5prostat November 2003 Console User Commands Cpx gt stats port lt sub gt lt port gt Cpx gt stats atm lt device gt Displays the operational status of various system components Usage Cpx gt status software Displays status of the system software links Cpx gt status atm Displays status of ATM ports and portgroups Cpx gt status sub lt sub gt Displays status of a subscriber Displays subscriber summary or details Usage Cpx gt sub Displays valid sub ranges Cpx gt sub lt sub gt Displays detailed info for lt sub gt Cpx gt sub subi lt sub2 gt Displays summary for range lt sub1l gt to lt sub2 gt Prints status of V5 interface in trace log Usag
60. lacing is to inspect it during routine cleaning If the holes in the screen mesh appear to vary in size the filter is wearing out and needs replacing 23 Maintenance 1000 A2 GN21 10 24 November 2003 CHAP E Oe Fe Troubleshooting This chapter describes CPX 1000 troubleshooting procedures Some of these procedures use Console commands refer to Appendix B User Console Commands These procedures are limited to isolating faults to field replaceable units and to configuration or provisioning errors including November 2003 General Troubleshooting Guidelines on page 3 2 list suggested steps for isolating and resolving problems System Troubleshooting on page 3 3 starts at the network level and drills down to the CPX 1000 and its field replaceable units Network Management on page 3 4 describes the alarms indicators and messages for isolating problems down to the CPX 1000 and a module port or application Using the Core Console on page 3 6 describes how to access a CPX 1000 remotely For more details about Console commands see Appendix B User Console Commands Troubleshooting the CPX 1000 Shelf on page 3 12 describes how to isolate problems to a field replaceable unit Troubleshooting General Troubleshooting Guidelines 3 2 1000 A2 GN2 1 10 Use the following list when identifying documenting and resolving problems in the CPX 1000 W Start with the simple things Always check the power source
61. ly from the office while some troubleshooting tests are performed locally at the site e Repair Configuration or provisioning errors can be corrected and or diagnosed using either JetCraft or JetVision Using modular field replaceable units FRUs minimizes service downtime during repair and maintenance by enabling quick hardware replacement 2 November 2003 Obtaining Replacement Air Filters November 2003 CH Arter Y Maintenance This chapter provides instructions to perform normal maintenance on the CPX 1000 Normal maintenance includes removing cleaning and replacing the filters on a regular basis Note To ensure that these filters operate efficiently clean them at least once every three months and replace them at least every two years If the CPX 1000 is mounted at the bottom of an equipment rack or is installed in a room with a high volume of foot traffic or a high dust particle count more frequent cleaning may be required perhaps monthly Replacement air filters Motorola Part Number 91 W55663C01A are available from Universal Air Filter Company 1624 Sauget Industrial Parkway Sauget Il 62202 Phone 618 271 7300 or Fax 618 271 8808 Replacement air filters are also available from Paradyne Part Number 1000 F1 805 Replace air filters with a 25 ppi pore size and 63 dust arrest and comply with UL 900 Class V 2 and UL 94 H 1 flammability rating Maintenance Removing Cleaning and
62. mes and passwords assigned to them Type of access User Name Password Normal Operator user user Administrator admin admin To log into the control console Telnet to port 5050 CP A or 6050 CP B on the CPX 1000 and enter the username and password CPX Telnet address W CP A 5050 m CP B 6050 From the Start menu on your PC click Run and enter the IP address and CP number 5050 or 6050 Run MEI Type the name of a program folder document or Internet resource and Windows will open it for you Open E Bun in separate MENG space Cancel Browse Notes Since command lines are case sensitive the software automatically converts entries to lower case The Up and Down arrows show the command history To allow spaces in a command line argument surround the whole argument in double quotes Press the ESCAPE key to cancel the current command line 3 7 Troubleshooting 3 8 1000 A2 GN2 1 10 Step 2 Enter user or admin name and password c8 Telnet 10 0 84 11 PIG FA Connect Edit Terminal Help Welcome to the Jetstream CPX 1666 Username admin Password xxx AAC Cpx gt L CP A ard state active Table 3 1 CP High Availability states State Description AC Active HS Hot Standby GA Going Active GS Going Hot Standby UK Unknown 2 Error CS Cold Standby Step 3 To see what commands are available to your username user or admin type nc4mp CRT File Edit View Options Transfer Script Window
63. name gt Cpx gt lt command name gt Displays detailed help about lt command name gt Note The CPX 1000 does not support partial command prompting Type in the entire command Type exit to quit the Telnet session Console User Commands User Console Commands B 4 1000 A2 GN2 1 10 The following is a list of user commands with a brief description clocking crv exit help setpassword showadminstate showclock showecac showport showportgroups showpps showpstnpg stats status sub v5ifstat v5lnstat v5protstat version Displays a command summary or usage information Displays the active clock source which can be BITS IFG DS1 or the internal clock Displays details for all ports in a V5 interface group Ends the current console session Displays a command summary or usage information Changes password of a user Shows the administrative state of the specified component Prints the entire clock priority table Show resource usage for all ECAC cards Displays information on the specified port Lists all ATM port groups Shows which CCS and EOC links are currently active Displays information about PSTN protection groups Displays statistics for the specified component Displays the operational status of various system components Displays subscriber summary or details Prints status of V5 interface in trace log Print E1 Link state Reports link I
64. nts in the CPX 1000 Attach the wrist strap to the grounding jack located on the front or rear of the equipment ESD Wrist Strap Grounding Jack n Shelf ir zar emperor Eo Fair Front LelelolelelelA 1A olelelelsielle 1000 IECH 1 Yi Dr a ae ee Do oOuDoODO eo Do CODEC ECHO 000000000 EEJEJEIEHEIEIETEIETEICIETET ECO a d DOE ECHO EECH orru DODDODDOODDODO COON OO ECHO 000000000000 DOC OOOOH imi 1000 DOC lq COOC Es errem Es om 1 d 1 1 U 1 1 1 1 1 TESTER ERE ET E EST ER ER EST 160115 TERT TERT LILILTETETETETETETETETETL el i 1 DODODODODDODAD BOCBEEBBOOEEERBEO coODDOOODOOOOOO0 DOU LI 1 1 1 l 1 1 1 1 l 1 1 E Gy 010 Gy BB eyagaoanaaaaaatye a ESD Wrist Strap Grounding Jack Shelf Rear
65. orm Component ATM STM 15 ATM STM 1M ATM DS3 TDM 8E1 T1 EC TDM 12 Port E1 CP 2 HSC 3 MP 3 Power Supply Module Fan Module Alarm Module Description ATM STM 1 Single Mode Fiber SMF Module includes processing card only no transition card required ATM STM 1 Multimode Fiber MMF Module includes processing card only no transition card required ATM DS3 Module includes processing and transition cards Octal E1 Module includes processing and transition cards Echo Cancellation Module 64 ms 672 DSO includes processing card only no transition card required E1 ECAC module with onboard Eco Cancellation and Compression processing and transition cards Control Processing Card includes processing card only no transition card required Hot Swap Controller Card includes processing card only no transition card required Management Processor Module includes processing and transition cards Integrated 48VDC Power supply amp fan module Fan only module Chassis alarm panel Replacement Parts 1000 A2 GN2 1 10 Part Number Component Description 1000 F1 805 Fan Filter Air Filter Kit 3 filters 1000 A1 000 DS3 Splitter Splitter assembly and cables for DS 3 protection set TX amp RX A2 November 2003 Console User Commands The CPX 1000 core console enables remote troubleshooting of the CPX 1000 equipment The login procedure is included in this appendix for reference
66. oss Jonas oman pisan onsen pisan pasan fooisasizn Jo osasten Jo nsasuen opsauso o osasten onse Panel Ouwooten oweooeo owsoaen o Woot ounoores ouuoaen o uooienJo weens roo owcooeo ounce o woot ouoae L SOMO HO HO HO RO NN er mg O O Pet o uwocxen o uwocxen IO e IE NE ST ah Safe Sua 5l PORN mmm ben emm bn PU 3290000 20000907 290000 Zoo adan 900007 E Card Cage Power Supplies and lt Cooling Fans eV D SERVICE D on SERVICE SERVICE Il a 0426 01 Figure 4 5 Fully redundant STM 1 Shelf Front View November 2003 Repair Procedures 1000 A2 GN2 1 10 E1 Transition Modules
67. page 4 19 Replace the Octal E1 module Module Troubleshooting on page 3 16 1 Turn the CPX 1000 rear circuit breaker switch off then on again to cycle system power and reinitialize the system 2 After the system initializes verify that the FAIL indicator is off and the RUN indicator is lit on the Octal El module Unplug the Octal E1 module and reinsert it Module Troubleshooting on page 3 16 2 After the system is powered up and initialized verify that the blue indicator of the Octal E1 module is off 1 Pull out card and re insert N E1 driver is automatically downloaded November 2003 1000 A2 GN2 1 10 Troubleshooting Table 3 7 Octal El Module Troubleshooting Continued Symptom Primary C Channel is down Secondary C Channel is down V5 1 or 5 2 interface will not come into service November 2003 Probable Causes The connection between the CPX 1000 and the Class 5 switch has been lost The connection between the CPX 1000 and the Class 5 switch has been lost V5 dataset does not match between the LE and the AN One or more of the E1 links is incorrectly connected One or more of the El links has a mismatched CRC4 setting between the LE and the CPX 1000 Corrective Action 1 Verify that the E1 signal is up between the Class 5 switch and the CPX 1000 2 Verify that the interface group is active in the Class 5 switch 1 Verify that the E1 signal is up
68. perly Redundancy within the shelf level components ensures the CPX 1000 continues to handle call traffic without disruption in the event of a failure Replace inoperative field replaceable units FRUs promptly to maintain redundancy protection in the CPX 1000 Local alarms on the CPX 1000 alarm panel detect and indicates whether a module is enabled or not These alarms can be reported to other alarm systems in the regional switching center Remote monitoring of CPX 1000 operation through a local area network connection enables an operations center to observe CPX 1000 operation Integrated communications providers can use Paradyne s Jetstream JetVision product Users may choose to integrate the CPX 1000 into their own Network Management System or Operations Support System using the CPX 1000 s applications programming interface General Information 1000 A2 GN2 1 10 Trouble When the local access network fails use one of are two shooting troubleshooting levels to isolate the source of the problem W System level troubleshooting includes alarms indicators and messages that isolate the problem to either the CPX 1000 or to cables ports or other equipment m Component level troubleshooting use when the problem is with the CPX 1000 includes procedures and tests to isolate the problem to a configuration or provisioning error or a field replaceable unit within the CPX 1000 system Most troubleshooting procedures can be done remote
69. ply module Note Ensure that the electrical plug on the fan snaps into the electrical receptacle of the power supply module Tighten the four screws that attach the fan to the power supply Reinstall the front fan filter on the power supply module To install a Fan or Power Supply module see Figure 4 1 and Slowly slide the fan power supply module into the chassis Guides on the chassis and rails on the module assist in properly aligning the module during insertion Caution Insert the fan power supply module with a single steady motion Bouncing the module during insertion can cause an alarm condition in the system Also do not force the module into the slot To avoid crushing or bending the power supply pins back the module out and re insert it if it does not fully insert into the slot Do not slam the power supplies into the shelf Tighten the two captive screws located on the bottom front of the fan power supply module 45 Repair Procedures 1000 A2 GN2 1 10 Alarm Panel The alarm panel is hot swappable you can remove it from a live system without adversely affecting system functions or performance Removing the To remove the Alarm panel see Figure 4 3 and Alarm Panel Step 1 Loosen the two captive screws at the top of the Alarm panel Step 2 Pull the top of the Alarm panel away from the chassis You may need to pull the two captive screws to assist you Step 3 Guide the two tabs at the bottom of the Ala
70. pply straight out of the chassis Support the module from the bottom and lift the back edge of it over the front lip of the chassis 4 3 Repair Procedures 1000 A2 GN2 1 10 Replacing If the CPX 1000 is powered up but a fan in a power supply Inoperative module or the independent fan module is not running replace the Fans affected fan assembly Figure 4 2 Fan only module Lift Out Filter Remove 4 Screws Pull To Remove Fan 0178 Figure 4 2 Removing Fan From a Power Supply To replace hot swap a power supply fan without removing the power supply or turning off power Step 1 Have the new fan on hand ready to install before removing the old fan Step 2 Remove the filter from the power supply Removing Cleaning and Replacing the Air Filters on page 2 2 Removing the filter exposes four screws that attach the fan to the power supply Step 3 Loosen the four screws that attach the fan to the power supply Step 4 Pull the handle of the power supply straight out toward you as you would to remove the entire power supply 4 4 November 2003 1000 A2 GN2 1 10 A Step 5 Step 6 Step 7 Install Fan Power Supply Step 1 A Step 2 November 2003 Repair Procedures Warning Do not operate the CPX 1000 for more than 15 minutes without a fan The power supply module can overheat when operating without a fan Within 15 minutes after removing the old fan insert the new fan into the Power Sup
71. ribution panel Note When replacing a DC Power Distribution Panel replace it with the same type You do not need to remove the power supplies when installing a Power Distribution Panel although backing the power supplies out slightly can facilitate the installation of the panel Insert the Power Distribution Panel straight into the chassis Ensure that the panel s connectors are aligned with the power supply connectors and that they seat firmly Caution If the panel does not fully insert do not force it in forcing it can bend the connector pins Instead back the panel out verify that the connectors are aligned properly and re insert it Tighten the four captive screws in the corners of the Power Distribution Panel Replace the power cable Turn on the CPX 1000 November 2003 1000 A2 GN2 1 10 Repair Procedures Module Use this procedure to replace a CPX 1000 plug in module remove P P plug Removal and it from the shelf and install another module In stallation The CPX 1000 must be powered off in order to replace any plug in modules Future releases of the system will include the ability to hot swap modules CAUTION CLASS 1 LASER Use of controls adjustment or performance of procedures other than those specified herein may result in hazardous invisible radiation exposure Do not look directly into fiber optic connector socket or you may seriously harm your eyes Warning A Some components of t
72. rm panel out of their slots in the chassis Step 4 Remove the alarm cable by pushing the two retaining clips out This forces the connector off of the header a Note The critical alarm is a normally closed relay If the alarm panel is connected to remote alarm monitoring equipment removing the system alarm cable can result in a critical alarm report 4 6 November 2003 1000 A2 GN2 1 10 Repair Procedures Loosen two captive screws posem onsa Jonam 6 Disconnect cable and remove panel LL 9 0075 Figure 4 3 Alarm Panel Removal November 2003 4 7 Repair Procedures Installing the Alarm Panel Step 1 Step 2 Step 3 Step 4 Power Distribution Panel TT 4 8 1000 A2 GN2 1 10 To install the Alarm panel see Figure 4 3 and Insert the alarm cable connector into header J4 on the alarm panel The cable connector and header are keyed they fit together only in the proper direction The retaining clips close as the connector seats Gently squeeze the retaining clips towards each other to ensure that they are fully closed and that the connector is fully seated Guide the tabs at the bottom of the Alarm card into their slots in the chassis Push the top of the Alarm card towards the top of the chassis and secure the Alarm card with the two captive screws provided The Power Distribution Panel is not hot swappable Removing the panel removes power from the the power supplies Voic
73. s B 9 TOD O L sires a E docs B 9 NA RO B 9 Seta CHIVE POTE ai bankal ou kek matter B 9 Setra dida sedas B 9 setechocaicelanon aia ostias B 10 sein B 10 PA O A B 10 Pueri KANAN a B 11 Index iv November 2003 November 2003 Figure 2 1 Figure 3 1 Figure 3 2 Figure 3 3 Figure 3 4 Figure 4 1 Figure 4 2 Figure 4 3 Figure 4 4 Figure 4 5 Figure 4 6 Figure 4 7 Figure 4 8 Figure 4 9 List of Figures Air Filter Removal aa 2 2 JetVision Main Window u s 3 4 JetCraft Main Window essere 3 5 CPX 1000 Alarm Panel 3 13 DC Power Distribution Panel 3 23 Fan Power Supply Module Removal Installation 4 3 Removing Fan From a Power Supply 4 4 Alarm Panel Removal eese 4 7 Power Distribution Panel Removal 4 9 Fully redundant STM 1 Shelf Front View 4 13 Fully redundant STM 1 Shelf Rear View 4 14 Fully redundant DS 3 Shelf Front View 4 15 Fully redundant DS 3 Shelf Rear View 4 16 Module Extractors ss 4 17 List of Figures vi 1000 A2 GN2 1 10 November 2003 List of Tables Table 3 1 CP High Availability states 3 8 Table 3 2 Slot Status Indicators sess 3 13 Table 3 3 Normal Activity Indicator Usage ssssss 3 13 Table 3 4 Telco Status Indicators sese 3 14 Table 3 5 CP
74. s Because the BRI circuits are treated like telephone network voltage avoid connecting the SELV circuit to the telephone network voltage TNV circuits Waarschuwing De poorten die 10BaseT Console 10 100ETHERNET en PCMCIA zijn gelabeld zijn veiligheidscircuits met extra lage spanning genaamd SELV Safety Extra Low Voltage SELV circuits mogen alleen met andere SELV circuits verbonden worden Omdat de BRI circuits op dezelfde manier als telefoonnetwerkspanning behandeld worden mag het SELV circuit niet met de telefoonnetwerkspanning TNV circuits verbonden worden Varoitus Portit joissa on nimet 10BaseT Console 10 100ETHERNET ja PCMCIA ovat erityisen pienen j nnitteen omaavia turvallisuuspiirej SELV piirej Tallaiset SELV piirit tulee yhdist ainoastaan muihin SELV piireihin Koska perusluokan liit nt jen Basic Rate Interface eli BRI liitannat j nnite vastaa puhelinverkoston j nnitett v lt SELV piirin yhdist mist puhelinverkoston j nnitepiireihin TNV piireihin Attention Les ports tiquet s 10BaseT Console 10 100ETHERNET et PCMIA sont des circuits de s curit basse tension Safety Extra Low Voltage ou SELV Comme les circuits BRI sont consid r s comme des sources de tension de r seau t l phonique viter de connecter un circuit SELV a un circuit de tension de r seau t l phonique telephone network voltage ou TNV Warnung Die mit 10BaseT
75. s up receiving 48 or 60 Vdc from the plant battery CP module did not Turn the CPX 1000 rear circuit initialize properly upon breaker off then on again to cycle system power up power to the CP module and reinitialize it CP module is faulty Replace the CP module Hot Swapping CP and HSC Cards on page 4 19 3 16 November 2003 1000 A2 GN2 1 10 Table 3 6 MP Module Troubleshooting Symptom PWR indicator is off Ethernet green indicator is off Probable Causes CPX 1000 is not powered up MP module did not initialize properly upon system power up MP module is faulty MP to LAN interface is faulty Table 3 7 Octal El Module Troubleshooting Symptom No indicators are lit on the Octal El module November 2003 Probable Causes CPX 1000 is not powered Software error occurred on the CP module preventing the Octal E1 module from initializing Octal E1 module is faulty Troubleshooting Corrective Action Verify that the CPX 1000 is receiving 48 or 60 Vdc from the plant battery Turn the CPX 1000 rear circuit breaker off and on to cycle power to the MP module and reinitialize it Make sure the CP module is initialized to power the MP card Replace the MP module Hot Swapping an MP Card on page 4 18 Troubleshoot the LAN Table 3 9 on page 3 20 Corrective Action Verify that the CPX 1000 is receiving 48 or 60 VDC from the plant battery Power down the CPX
76. schliefsen Sie keine Kabel an bzw trennen Sie keine ab wenn es gewittert Avvertenza Non lavorare sul sistema o collegare oppure scollegare i cavi durante un temporale con fulmini Advarsel Utfor aldri arbeid pa systemet eller koble kabler til eller fra systemet nar det tordner eller lyner Aviso Nao trabalhe no sistema ou ligue e desligue cabos durante per odos de mau tempo trovoada jAdvertencia No operar el sistema ni conectar o desconectar cables durante el transcurso de descargas el ctricas en la atm sfera Varning Vid aska skall du aldrig utf ra arbete pa systemet eller ansluta eller koppla loss kablar November 2003 1000 A2 GN2 1 10 Power Supply Warning November 2003 Preface Warning Do not touch the power supply when the power cord is connected For systems with a power switch line voltages are present within the power supply even when the power switch is off and the power cord is connected For systems without a power switch line voltages are present within the power supply when the power cord is connected Waarschuwing U dient de voeding niet aan te raken zolang het netsnoer aangesloten is Bij systemen met een stroomschakelaar zijn er lijnspanningen aanwezig in de voeding zelfs wanneer de stroomschakelaar uitgeschakeld is en het netsnoer aangesloten is Bij systemen zonder een stroomschakelaar zijn er lijnspanningen aanwezig in de voeding wanneer het netsnoer aangesloten is Varoitus Ala ko
77. sketa virtalahdetta virtajohdon ollessa kytkettyn Virrankatkaisimella varustetuissa j rjestelmiss on virtalahteen sisalla j ljell verkkoj nnite vaikka virrankatkaisin on katkaistu asennossa virtajohdon ollessa kytkettyn J rjestelmiss joissa ei ole virrankatkaisinta on virtal hteen sis ll verkkoj nnite kun virtajohto on kytkettyn Attention Ne pas toucher le bloc d alimentation quand le cordon d alimentation est branch Avec les systemes munis d un commutateur marche arr t des tensions de ligne sont pr sentes dans l alimentation quand le cordon est branch m me si le commutateur est l arr t Avec les syst mes sans commutateur marche arr t l alimentation est sous tension quand le cordon d alimentation est branch Warnung Ber hren Sie das Netzger t nicht wenn das Netzkabel angeschlossen ist Bei Systemen mit Netzschalter liegen Leitungsspannungen im Netzger t vor wenn das Netzkabel angeschlossen ist auch wenn das System ausgeschaltet ist Bei Systemen ohne Netzschalter liegen Leitungsspannungen im Netzger t vor wenn das Netzkabel angeschlossen ist Avvertenza Non toccare l alimentatore se il cavo dell alimentazione collegato Per i sistemi con un interruttore di alimentazione tensioni di linea sono presenti all interno dell alimentatore anche quando l interruttore di alimentazione e en posizione di disattivazione off se il cavo dell alimentazione collegato Per i sistemi senza un interru
78. to one CPX 1000 To all equipment in the rack November 2003 1000 A2 GN2 1 10 System Trouble shooting November 2003 Troubleshooting What are the symptoms Seek out as much symptom information as you can for example Check the physical equipment for red fault lights Check the appropriate error files logs for clues Check the Console for error messages Using the Core Console on page 3 6 Make no assumptions Try to recreate or duplicate the problem yourself Periodically review the overall picture If you are still troubleshooting the same problem with the same symptoms it may be time to change your approach Try something different Read the manual A vast amount of knowledge is available to aid in your troubleshooting Do one thing at a time Take a very systematic approach to the problem If you suspect a hardware problem only swap out one piece of equipment at a time If that one change has no effect on the problem put the original piece of equipment back into the system before swapping out anything else If you suspect a software or configuration problem make only one change at a time Again if the change has no effect on the problem change things back to the way they were so that you are not introducing new problems To isolate the cause of a problem start at the network level and work your way down to the CPX 1000 shelf 1 Examine the alarm and event messages displayed on th
79. ttore tensioni di linea sono presenti all interno dell alimentatore quando il cavo di alimentazione collegato xxi Preface Product Disposal Warning A 1000 A2 GN2 1 10 Advarsel Beror ikke stromforsyningsenheten nar str mledningen er tilkoblet I systemer som har en strembryter er det spenning i stromforsyningsenheten selv om strembryteren er sl tt av og stromledningen er tilkoblet N r det gjelder systemer uten en strombryter er det spenning i stromforsyningsenheten nar stromledingen er tilkoblet Aviso Nao toque na unidade abastecedora de energia quando o cabo de alimentac o estiver ligado Em sistemas com interruptor a corrente el ctrica estar presente na unidade abastecedora sempre que o cabo de alimentac o de energia estiver ligado mesmo quando o interruptor se encontrar desligado Para sistemas sem interruptor a tens o el ctrica dentro da unidade abastecedora s estar presente quando o cabo de alimentac o estiver ligado Advertencia No tocar la fuente de alimentaci n mientras el cable est enchufado En sistemas con interruptor de alimentaci n hay voltajes de l nea dentro de la fuente incluso cuando el interruptor est en Apagado OFF y el cable de alimentaci n enchufado En sistemas sin interruptor de alimentaci n hay voltajes de l nea en la fuente cuando el cable est enchufado Varning Vidr r inte str mf rs rjningsenheten nar n tsladden ar ansluten F r system med str mbrytar
80. ved by becoming lit Remove the physical line card first followed by its corresponding transition card from the CPX 1000 shelf Insert the new physical transition card followed by the line card and lock them in place using the card ejectors You can add cards to their assigned slots in the CPX 1000 shelf without losing calls or rebooting the CP or MP cards or the CPX 1000 Insert a card to its assigned slot Notes Be sure to put on an antistatic wrist strap and plug the other end of the strap into the ESD ground jack in front or back of the CPX 1000 before installing new cards Refer to JetCraft User s Guide Insert the transition card first then insert the front card For cards that are not coupled with transition cards skip the transition card instructions Important Do not force the card into place this may cause damage to the connector pins Snap the card ejectors into the locked position Select Refresh from JetCraft to see the new card s Provision the cards as required Refer to JetCraft User s Guide 4 2 Repair Procedures 4 22 1000 A2 GN2 1 10 November 2003 Part Number 1002 B1 001 1002 B1 002 1002 B1 003 1001 B1 001 1003 B1 001 1001 B1 003 1000 F1 201 1000 F1 202 1000 F1 203 1000 F 1 803 1000 F 1 803 1000 F 1 804 November 2003 Replacement Parts This appendix lists part numbers for the replacement parts of the CPX 1000 Voice Services Platf
81. ytkent ihin liittyvist vaaroista ja tavanomaisista onnettomuuksien ehkaisykeinoista Attention Ce symbole d avertissement indique un danger Vous vous trouvez dans une situation pouvant causer des blessures ou des dommages corporels Avant de travailler sur un quipement soyez conscient des dangers pos s par les circuits lectriques et familiarisez vous avec les proc dures couramment utilis es pour viter les accidents Warnung Dieses Warnsymbol bedeutet Gefahr Sie befinden sich in einer Situation die zu einer K rperverletzung f hren k nnte Bevor Sie mit der Arbeit an irgendeinem Ger t beginnen seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unf llen bewufst Avvertenza Questo simbolo di avvertenza indica un pericolo La situazione potrebbe causare infortuni alle persone Prima di lavorare su qualsiasi apparecchiatura occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti Advarsel Dette varselsymbolet betyr fare Du befinner deg i en situasjon som kan fore til personskade For du utforer arbeid pa utstyr ma du vare oppmerksom pa de faremomentene som elektriske kretser inneb rer samt gjore deg kjent med vanlig praksis nar det gjelder unng ulykker Aviso Este simbolo de aviso indica perigo Encontra se numa situac o que lhe poder causar danos f sicos Antes de com

Jetstream CPX-1000 Voice Services Platform Service Release 3.3

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